Experience
Intermedia  February 2015 - Present
Let's Gro Co, LLC   October 2014 - Present
Vonage Business Solutions   March 2013 - January 2015
Hyundai Capital America  July 2010 - February 2012
Georgia Power Company  April 2008 - February 2010
Cablevision  September 2006 - February 2008

Skills
Agribusiness, Organic Farming, Agronomy, Agroecology, Drip Irrigation, Animal Husbandry, Irrigation Management, Irrigation, Greenhouse, Organic Gardening, Organic Products, SIP, SIP Trunking, VoIP protocols SIP, VoIP, Cisco VoIP, Cisco Technologies, Cisco Routers, Technical Support, Technical Writing, eFax, Telco, Telco Industry, Telephony, DHCP, Networking, Network Administration, Network Design, Spanish, Public Speaking, Troubleshooting, Enterprise Software, Management, Windows, Firewalls

Education
Mercy College   2002 — 2004
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies

The SIP School
SSCA - SIP School Certified Associate, Computer Systems Networking and Telecommunications

Experience
Vonage Business Solutions   March 2015 - Present
Apto Solutions  May 2009 - February 2015
Xiocom Wireless  December 2007 - January 2009
Google  April 2005 - October 2007

Skills
Data Center, Infrastructure, Servers, Cloud Computing, Linux, Virtualization, Networking, Windows Server, Cisco Technologies, VMware

Education
Southern Polytechnic State University

Experience
Vonage Business Solutions   January 2013 - Present
State Farm Insurance Agency  January 2013 - July 2013
Source Corp HOV   January 2011 - January 2013
Ryla Tele-services   January 2010 - January 2011
Kids Foot Locker  January 2009 - January 2010
McDonald’s Restaurant  January 2005 - January 2007

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership

Education
Fortis College   2011 — 2013

Gordon College   2008 — 2009
Associates Degree, MAA

Lithia Springs High School   2004 — 2007
Diploma

Experience
Vonage Business Solutions   April 2014 - Present
Vocalocity, a Vonage company  January 2014 - April 2014
Spectropath, Inc.   May 2011 - September 2013
Spectropath, Inc.   May 2010 - August 2013
Career Education Corporation  2009 - 2010

Skills
Sales, Medical Devices, Microsoft Office, Leadership, Training, Account Management, Customer Service, Salesforce.com, Team Building, Microsoft Excel, Process Improvement, PowerPoint, Marketing, Event Planning, Public Speaking, Project Management, Cold Calling, Social Media, Management, Microsoft Word, Cross-functional Team...

Education
Carthage College
Education

Elgin Community College
Elementary Education and Teaching

Experience
Vonage Business Solutions   July 2014 - Present
Vonage Business Solutions   May 2012 - July 2014
Vonage Business Solutions   April 2012 - May 2012
Vonage Business Solutions   August 2010 - March 2012
PartnerMD  April 2009 - July 2010
Hayes Computer Systems  September 2007 - September 2008
ThinkCreative  September 2006 - April 2007

Skills
VoIP, Call Centers, Customer Experience, Salesforce.com, Telecommunications, RightNow, InDesign, Photoshop, Documentation, Document Management, Document Imaging

Education
Florida State University   2003 — 2007
BA, English - Creative Writing, Communications, Psychology, 3.43 GPA

Experience
Randstad Technologies US  March 2015 - Present
Vonage Business Solutions   April 2014 - March 2015
Wells Fargo Home Mortgage  July 2013 - April 2014
American Equity Mortgage  January 2012 - July 2013

Skills
Sales Execution, Pipeline Management, Mortgage Industry, Customer Service, Microsoft Excel, Microsoft Word, Operations Management, Time Management, Leadership, Refinance, FHA, Mortgage Banking, Loan Origination, Sales, Residential Mortgages, Team Building, Credit, Government Loans, Mortgage Marketing, Construction Loans, Investment Properties, First Time Home Buyers, REO, Foreclosures, HUD, Customer Retention, Short Sales, Training, Investors, Residential Homes, Certified Mortgage..., VA loans, FHA financing, Loans, Finance, Real Estate, Real Estate Financing, USDA, Mortgage Lending, Microsoft Office, Management, PowerPoint, Social Networking, Account Management

Education
Georgia Southern University - College of Business Administration   2005 — 2011
Dual, Logistics & Marketing

Experience
Insight Global  August 2014 - Present
Vonage Business Solutions   April 2014 - August 2014
Vocalocity, a Vonage company  January 2014 - August 2014
Rum Runners  January 2011 - September 2013
KidsrKids   May 2013 - August 2013
Pear Properties   September 2011 - March 2013
Sugarloaf Country Club   April 2011 - August 2011
Swim Atlanta Pool Management  April 2007 - August 2010
Old Navy  February 2007 - August 2010

Skills
Sales Management, Event Planning, Marketing, Social Media, Microsoft Office, Sales, Project Planning, PowerPoint, Customer Service, Microsoft Word, Job Scheduling, Money Management, Microsoft Excel

Education
Georgia Southern University   2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Sales and Sales Management

Experience
Vonage Business Solutions   July 2014 - Present
Vocalocity, a Vonage company  February 2014 - July 2014
CHASE Professionals  September 2013 - January 2014
Gwinnett Braves  December 2012 - September 2013
Charlotte Stone Crabs  October 2010 - December 2012
Gwinnett Braves  January 2010 - October 2010
Gwinnett Gladiators  2009 - 2010

Skills
Archtics, Sports, Cold Calling, Sports Management, Event Management, Sales, Marketing, Advertising, Fundraising, Social Media, Public Relations, Outlook, PowerPoint, Coaching, Ticket Sales, Microsoft Word, Microsoft Excel, Sports Marketing, Microsoft Office, Event Planning, Media Relations, Customer Service, Facebook, Sponsorship, Archtics Ticketing...

Education
Georgia Southern University   2004 — 2009
Bachelor of Science, Sport Management

Experience
Starr Struck Designs   May 2015 - Present
CareerBuilder.com  March 2015 - Present
TMP Worldwide  May 2014 - March 2015
Vonage Business Solutions   January 2014 - May 2014
CGS (Computer Generated Solutions)   June 2012 - January 2014

Skills
Team Leadership, Technical Support, Follow-through Skills, Communication, Organizational..., Information Technology, HTML, Web Design, Customer Satisfaction, Client Relations, Windows Server, Microsoft Office, Time Management, Applicant Tracking..., Active Directory, VPN, Computer Proficiency, Windows, LANDesk, XML, Critical Thinking, Call Centers, Remote Troubleshooting, Citrix, VoIP, CSS, Ticketing Systems, Telecommunications, iOS, CRM Databases, Photoshop, Account Management, Customer Service, Troubleshooting, Windows 7, Windows XP

Education
Herzing University-Atlanta   2014 — 2016
Bachelor of Arts (BA), Computer Software Engineering

University of Phoenix   2010 — 2011
Associate of Arts (AA), Information Technology

Experience
The Oldham Group, Keller Williams Realty   September 2015 - Present
Vonage Business Solutions   June 2014 - July 2015
Vonage Business Solutions   January 2014 - May 2014
Auburn Alumni Association  May 2013 - December 2013
Auburn Alumni Association  January 2013 - April 2013
Auburn Realty Inc.   April 2012 - January 2013
David's Drug and Surgical Shop   September 2008 - May 2009
The Sock Shoppe   October 2007 - December 2007

Skills
Communication, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Publisher, Writing, Friendly Personality, Build Strong..., Strongly self-motivated, Professional Experience, Email Clients, Leadership, Organization, Marketing Strategy, Time Management

Education
Auburn University   2011 — 2013
Bachelor of Arts (BA), Communication, General

Georgia Southern University   2009 — 2011

Saint Petersburg State Polytechnical University   2010 — 2010

Experience
Illinois Institute of Technology  October 2014 - Present
Illinois Institute of Technology  May 2014 - Present
Vonage Business Solutions   July 2013 - April 2014
InParallel  January 2013 - May 2013
Illinois Institute of Technology  September 2012 - December 2012
Harold Washington College  January 2009 - May 2009

Skills
Customer Service, Microsoft Office, Research, PowerPoint, Public Speaking, Event Planning, Microsoft Word, Teamwork, Community Outreach, Windows, Social Networking, Public Relations, Leadership, Higher Education, Microsoft Excel, Management

Education
Illinois Institute of Technology   2011 — 2013
Bachelor of Science, Social Science

Hanyang University   2012 — 2012

Experience
Vonage Business Solutions   April 2014 - Present
The Home Depot  December 2013 - April 2014
Columbus Dept Of Public Health   March 2012 - December 2013
NCR Corporation  June 2011 - October 2012
Albany State University  January 2008 - December 2010

Skills
Technical Support, Troubleshooting, Help Desk Support, Information Technology, Active Directory, SharePoint, Software Installation, Computer Repair, Networking, Computer Hardware, Hardware Installation, Remote Desktop, Windows 7, Hardware Support, Laptops, Dell Computers, Teamwork, Novell, Windows, Printers, Microsoft Exchange, Windows XP Pro, VPN, Microsoft Word, Microsoft Excel, Network Connectivity, Training, Internet Explorer, Microsoft Publisher, Outlook, PowerPoint, Remedy Software, Google Chrome, TeamViewer, HIPAA, Dameware, Military, IC3, LogMeIn, ConsoleOne, NextGen, Windows XP

Education
Albany State University   2008 — 2010
Bachelor's degree, Computer Science

Darton College   2006 — 2008
Associate of Science (A.S.), Computer and Information Sciences and Support Services

Experience
Vonage Business Solutions   January 2015 - Present
Technology Center Inc.  September 2013 - October 2014
Key Property Services  July 2012 - August 2013
Fiber Care   November 2009 - July 2012
Fitness 19  November 2005 - August 2009

Skills
Customer Service, Sales, Marketing, Sales Management, Customer Satisfaction, Microsoft Excel, Team Building, Direct Sales, Strategic Planning, Marketing Strategy, New Business Development, Microsoft Office, Cold Calling, Negotiation, Microsoft Word, Sales Operations, PowerPoint, Social Media, Sales Process, Network Security, Apple Certified, Windows 7, Technical Support

Education
Technology Center Inc   2013 — 2014
Computer and Information Systems Security/Information Assurance, Complete

Kennesaw State University   2009 — 2011
Bachelor's degree, Biology, General, GPA: 3.4/4.0

Kennesaw State University   2004 — 2008
Bachelor of Science, Exercise and Health Science, GPA: 3.47/4.0

Experience
Vonage Business Solutions   May 2013 - Present
Vocalocity  November 2012 - May 2013
Vocalocity  July 2012 - November 2012
Vocalocity  July 2008 - July 2012
Auto Data, Inc.   January 2007 - July 2008

Skills
VoIP, SIP, RTP, IP Networking, Hosted VoIP, Routers, Firewalls, Technical Support, Salesforce.com, Servers, Wireless, Telephony, IP, Telecommunications

Education
Georgia State University   2002 — 2006
Computer Science, Hardware

Experience
OpenSpan  April 2015 - Present
Ubiquiti Networks  January 2015 - March 2015
Vonage Business Solutions   May 2013 - January 2015
Vocalocity  September 2012 - May 2013
Vocalocity  March 2011 - September 2012
Vocalocity  April 2010 - April 2011
Vocalocity  March 2009 - April 2010

Skills
Product Launch, Cross-functional Team..., Product Marketing, SaaS, Product Management, Management, Call Centers, Program Management, Training, Troubleshooting, VoIP, Customer Service, Salesforce.com, Software Documentation, CRM

Education
Georgia Southern University   2001 — 2005
Bachelor of Business Administration (BBA), Marketing, G.P.A 3.76 Magna Cum Laude

Experience
Star2Star Communications, LLC  March 2015 - Present
Vonage Business Solutions   May 2013 - May 2015
Vonage Business Solutions   May 2013 - March 2015
JB Computer Repair   August 2010 - February 2014
ADP  January 2013 - May 2013
Elgia, Inc.   November 2010 - December 2012
AT&T Contractor  October 2010 - December 2012
Elgia, Inc. (AT&T Contractor)   November 2010 - July 2011
Lanier Tech.   January 2009 - December 2010
Benchmark Technology Group  September 2007 - April 2009

Skills
Customer Service, Microsoft Office, TCP/IP, Windows, Troubleshooting, Networking, Cisco Technologies, Windows Server, Technical Support, CCNA, DNS, System Administration, IP, Routers, LAN-WAN, Software Installation, Hardware, XP, Operating Systems, IIS, Computer Hardware, IT Management, Active Directory, Microsoft Exchange, Windows 7, Training, Network Security, Wireless Networking, Disaster Recovery, Software Documentation, Telecommunications, VPN, WAN, Network Administration, Security, Management, Visio, Information Technology, Computer Repair, VoIP, Cloud Computing, Access, Citrix, Network Design, Virtualization, Unix, VMware, DHCP, Network Engineering, Data Center

Education
Lanier Technical College   2008 — 2010
Cisco Network Specialist, Associates Degree in Applied Science, A+; CCNA; Net+; LAN/WAN Networking

Reinhardt University   2002 — 2006
B.A., Business

Experience
Various  2014 - Present
Dj DanCo   June 2010 - Present
Revolution Pictures, LLC  January 2015 - April 2015
Team Trivia   June 2010 - January 2015
Vonage Business Solutions   January 2013 - September 2014
Holiday Inn Express & Suites  2010 - 2010

Skills
Camera Operation, Boom Operator, Sound Capturing, Social Media, Final Cut Pro, On Location, DJ, Emcee, iMovie, Film Production, Wireless Microphones, Microsoft Office, Facebook, Writing, Organization, Hosting Trivia, Music Knowledge, Music Editing, Highly committed, Creativity, Social Media Marketing, Broadcast, Music, Video Production, Radio, Blogging, Video Editing

Education
Georgia State University   2010 — 2012
Bachelor of Arts (BA), Communications (Film and Journalism), 3.0

University of West Georgia   2008 — 2010
Theatre Department

Experience
Vonage Business Solutions   April 2014 - Present
The Home Depot  September 2013 - May 2014
Randstad Technologies US  December 2012 - July 2013
Decks Unlimited   February 2011 - December 2012
T-Mobile  February 2008 - February 2011
TeleTech  October 2006 - February 2008

Skills
Networking, Hosted Voice, Cloud Computing, Troubleshooting, Windows Server, Windows 7, VoIP protocols SIP, RTP, Firewalls, SonicWALL, LAN-WAN, Hardware, Computer Hardware, VLAN, QoS, Customer Service, Windows XP, Software Installation, Windows Vista, TCP/IP, Routers, CompTIA A+ Certification, Computer Network..., Wireless Networking, Windows XP Pro, Computer Repair, Computer Maintenance, Printers, Cisco VPN, Zyxel, Watchguard, Fortigate, Sophos, Cloud Applications

Education
Herzing University-Atlanta   2013 — 2014
Networking Diploma, A+, MCSA 2008-12, CCNA, 4.0

Experience
Vonage Business Solutions   January 2015 - Present
Vonage Business Solutions   October 2014 - January 2015
Sage  January 2013 - October 2014
Sage  April 2010 - January 2013
Sage Software  June 2006 - April 2010
Sage Software  April 2003 - June 2006
Best Software (now Sage Software)   July 1999 - April 2003
Peachtree / Best / Sage Software   October 1994 - June 1999

Skills
Data Conversion, SAP, ERP, Product Launches, Business Process..., SaaS, Strategic Planning, Order to Cash, Process Improvement, Problem Solving, Business Analysis, Contract Negotiations, Team Building, Inventory Control, Warehousing, Supply Chain Management, Supplier Management, Inventory Management, Operations Management, Purchasing, Logistics, Supply Chain, Analysis, Outsourcing, Management, CRM, Vendor Management, Budgets, Contract Negotiation, Integration, Leadership, Enterprise Software, Strategy, Business Intelligence, Project Management, Business Process, Change Management, Team Leadership, Cross-functional Team..., Consulting, Solution Selling, Cloud Computing, Program Management

Education
Athlone Institute of Technology   1992 — 1993
Plastic Engineering

Experience
NetTracer, Inc.   April 2015 - Present
Vonage Business Solutions   May 2014 - October 2014
Georgia State University  August 2009 - October 2014

Skills
Java, C++, HTML 5, MongoDB, J2EE Application..., Hadoop, MySQL, JavaScript, MapReduce, css, SQL, C#, Multi-thread..., Using java swing to..., Service..., Experience with socket..., Working knowledge of..., Proficient with..., Working knowledge of..., HTML5, Algorithms, C, Python, Web Applications, JBoss Application Server, JUnit, iReport, jQuery, AngularJS, Software Development

Education
Georgia State University   2011 — 2014
Doctor of Philosophy (Ph.D.), Computer Science

Georgia State University   2009 — 2011
Master's Degree, Computer Science

Xidian University   2003 — 2007
Bachelor of Science (BS), Computer Science

Experience
Vonage Business Solutions   October 2014 - Present
AAH - All About Health   June 2007 - December 2013
Batter's Up Sports Complex   June 2006 - June 2007

Skills
Sales, Customer Service, Sports Nutrition, Fitness, PowerPoint, Microsoft Excel, Microsoft Word, Team Leadership, Marketing Strategy, Creative Problem Solving, Social Skills, Time Management, Social Media Marketing, Teamwork

Education
Kennesaw State University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Professional Sales

Piedmont College   2009 — 2010

Experience
Vonage Business Solutions   December 2013 - Present
Workout Anytime  July 2010 - April 2014
Atlas Fitness   January 2011 - June 2013

Skills
Environmental Awareness, Research, Direct Sales, Health, Organization, Sales Presentations, Sales Process, Forest Ecology, Salesforce.com, VoIP, Sales

Education
Kennesaw State University   2006 — 2011
Bachelor's degree, Biology

Experience
Vonage Business Solutions   February 2015 - Present
Genius Discovery Academy   March 2014 - Present
Best Buy  July 2001 - February 2015
Lathem Time   November 1998 - June 2002
Maag - Lathem   June 1975 - November 1998
Canadian Ski Patrol System   October 1979 - March 1998

Skills
Network Administration, SaaS, VoIP protocols SIP, VoIP, Computer Network..., Firewalls, Store Management, Retail, Inventory Management, Inventory Control, Merchandising, Big Box, Customer Service, Sales, Training, Loss Prevention, Visual Merchandising, Profit, Team Building, Driving Results, P&L, Operations Management, Retail Sales, Customer Experience, Strategy, Store Operations, Problem Solving, Product Development, People Development, Shrinkage, Retail Management, Process Improvement, Income Statement, Networking, Product Management, Computer Hardware, Computer Repair, CPFR, Profitability, Cross-functional Team..., Curriculum Development, Volunteer Management, Volunteer Training, Non-profit Volunteer, Product Design

Education
Georia State University   1999 — 2000
Project Management

McGill University - Macdonald Campus

Experience
Vonage Business Solutions   December 2013 - December 2014
Verizon Wireless  2006 - 2013

Skills
Mobile Technology, Customer Service, Sales Operations, Cellular Communications, Training, Office Administration, Case Management, Problem Solving, Customer Support, Technology, Inventory Management, Merchandising, Visual Merchandising, Billing Process, Inventory Control, Office Management, Billing Systems, Wireless Broadband

Education
Georgia College and State University   2005 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Gordon College (GA)   2002 — 2004
Associate of Arts and Sciences (A.A.S.), Early Childhood Education and Teaching

Experience
Vonage Business Solutions   May 2015 - Present
Beau-coup Swoozies  August 2014 - May 2015
HUNTER Technical Resources, LLC  February 2013 - June 2014
Homestead Hospice  May 2011 - February 2013
North Point Prep   January 2010 - May 2011

Skills
Recruiting, Marketing, Customer Service, Public Speaking, Case Managment, Sales, Strategic Planning, Cold Calling, Microsoft Office, Account Management, Teaching, Leadership, Patient Advocacy, Applicant Tracking...

Education
Georgia Southern University   2007 — 2009
Bachelor of Science, Child and Family Development

Young Harris College   2004 — 2006

Experience
Vonage Business Solutions   April 2015 - Present
TEKsystems  December 2014 - February 2015
LexisNexis  March 2008 - December 2013
LexisNexis  October 2005 - March 2008
Scientific Atlanta  January 2000 - September 2003

Skills
Technical Support, Troubleshooting, Customer Service, Account Management, Access, Outlook, Networking, Computer Hardware, Windows 7, Windows XP Pro, Time Management, Salesforce.com, Laptops, Software Documentation, Internet Explorer, Google Chrome, Firefox, HTML, XML, Communication Skills, Wikis, Internet Troubleshooting, Siebel, Creative Writing, Training, Process Improvement, Testing, Web Applications, Reports, Project Management, Leadership, Business Analysis, Management, Windows XP

Education
Georgia Perimeter College   2013 — 2015
Associate's degree, Sociology

Linn-Benton Community College   1988 — 1990
None, Business Administration and Management, General

Experience
Vonage Business Solutions   March 2012 - Present
Capital Access Network (Parent Co. of AdvanceMe, Inc.)   December 2008 - March 2012
AdvanceMe, Inc.   October 2006 - December 2008
Travelers  2004 - 2006
Travelers  2002 - 2004
Travelers  1998 - 2002

Skills
Direct Marketing, Analytics, Digital Marketing, Database Marketing, Loyalty Marketing, Lead Generation, Online Lead Generation, Retention, Customer Retention, Direct Mail, SEO, SEM, Data Modeling, Optimization, Landing Page..., Conversion Optimization, E-commerce, Strategic Partnerships, Strategy, Management, Marketing, Multi-channel Marketing, Customer Insight, B2B Marketing, B2B, Email Marketing, Product Marketing, Online Marketing, CRM, Segmentation, Salesforce.com, Digital Strategy

Education
Bucknell University   1994 — 1998
Bachelor of Arts (B.A.), Economics

Loyola Blakefield   1990 — 1994

Experience
Vonage Business Solutions   February 2012 - Present
Financial Consultant  2011 - February 2012
Sage Software, Inc.   October 2009 - October 2010
Sage Software, Inc.   March 2005 - October 2010
Sage Software, Inc  March 2000 - March 2005
ADP, Inc.   March 1997 - 1999
MicroHelp  1995 - 1997
DAK Industries  1984 - 1994

Skills
Forecasting, Process Improvement, Mergers & Acquisitions, Financial Reporting, Managerial Finance, Accounting, Analysis, Finance, Internal Controls, Leadership, Risk Management, Auditing, Strategic Planning, Call Centers, Management, Strategy, Enterprise Software, Mergers, Business Strategy, Budgets, Cash Management, Business Development, SaaS, SAP, Due Diligence, Executive Management

Education
Kennesaw State University
Master of Business Administration (MBA)

Loyola Marymount University
Business, Finance

Experience
Vonage Business Solutions   November 2014 - Present
Military Duty - Army / Air Force   August 1986 - Present
Recall Corporate - Global   September 2013 - November 2014
Albany State University  March 2012 - September 2013
Google - Southern Polytechnic State University   November 2010 - December 2012
University System of Georgia Board of Regents  December 2009 - March 2012
University Systems of Georgia Board of Regents   March 2007 - December 2009
Chattahoochee Technical College  January 1999 - March 2007
Chattahoochee Technical College  June 1997 - January 1999
Military Duty - Army / Air Force   June 1987 - February 1992

Skills
Security, CCNA, CCNP, Firewalls, Information Security..., Network Security, CISSP, Penetration Testing, Computer Security, Computer Forensics, IDS, Information Assurance, Cyber Security, Network Administration, IT Audit, Disaster Recovery, Cisco, Business Continuity, Virtualization, Vulnerability Assessment, Active Directory, Data Center, Compliance, VPN, PCI DSS, Security Audits, Servers, IT Governance, ITIL, Risk Management, HIPAA, System Administration, IPS, Vulnerability Management, Linux, Network Design, Risk Assessment, Policy, VMware, Intrusion Detection, Security+, Security Management, Troubleshooting, Risk Mitigation, Computer Hardware, Windows Server 2003, Information Security..., Information Security, Cisco Technologies, IT Management

Education
Military Schools   1987 — 2013
Various Certifications, Military & Technology

Kennesaw State University   2007 — 2009
Master's of Science in Information Systems, Information Security, 4.0

Regent University School of Divinity, Virginia   2006 — 2009
Masters of Divinity, Practical Theology

Training and Certification   1997 — 2005
Various Certifications, Information Technology

Oracle Certification Training   1999 — 2004
Oracle 8i Master, Database Management Systems

Regent University   1993 — 1995
Masters of Divinity, Scriptural Languages - Pastoral Counseling, 3.92

University of Missouri Kansas City Conservatory of Music   1978 — 1984
Bachelors, Music Composition

University of Missouri-Kansas City   1978 — 1984
BM, Music Composition, 3.45

Oracle Training Centers

United States Army and Air Force Courses and Schools

Experience
Vonage Business Solutions   March 2014 - Present
FIO Financial Solutions, LLC   June 2013 - Present
Capital Access Network, Inc.   May 2010 - June 2013
Capital Access Network, Inc.   May 2010 - June 2013
Little River Grill   March 2006 - September 2010

Skills
Merchant Services, Loans, Credit Cards, Credit, Finance, Banking, Customer Retention, Sales Management, Financial Analysis, Sales, Account Management, Customer Service

Education
Chattahoochee Technical College

Etowah High School

Experience
Star2Star Communications, LLC  October 2014 - Present
Vonage Business Solutions   May 2014 - October 2014
ADP  September 2013 - March 2014
YKK AP  October 2006 - March 2009

Skills
AutoCAD, Engineering, Manufacturing, Technical Support

Education
Southern Polytechnic State University   2010 — 2012
Masters of Science, Information Technology, 3.5

Southern Polytechnic State University   2000 — 2004
AS, Mechanical Engineering

Clayton State University
Bachelor of Applied Science, Technology Management

Experience
Vonage Business Solutions   April 2014 - Present
National Board of Public Health Examiners   July 2012 - March 2014
Association of Schools and Programs of Public Health  March 2012 - August 2012
DeKalb County Board of Heath   2007 - August 2012
Emory University  February 2009 - September 2009
Association of Schools and Programs of Public Health  1997 - 2004
ExecuTrain  1993 - 1997

Skills
Program Management, Training, Public Speaking, Recruiting, Interviews, Administration, Program Development, Nonprofits, Public Health, Data Analysis, Management, Research, Leadership, Customer Service

Education
Georgia State University   1988 — 1992
Bachelor of Science (BS), Criminal Justice and Corrections

Lithonia

Experience
Vonage Business Solutions   June 2014 - Present
Edge Solutions LLC  January 2014 - June 2014
Cbeyond  July 2013 - December 2013
Sprint/Nextstar Communications   April 2012 - April 2013
Atlanta Network Technologies, Inc./ Antonline.com   December 2011 - February 2012
Atlanta Network Technologies, Inc./ Antonline.com   December 2009 - November 2011

Skills
QuickBooks, Microsoft Office (Word,..., Customer Service, Customer Satisfaction, Recruiting, Sales, Operations Management, Marketing Strategy, Social Media Marketing, E-commerce, French (Working..., Training, Microsoft Office, Direct Sales, Account Management, Microsoft Excel, Management, Salesforce.com, Microsoft Word, Time Management, Team Leadership, Leadership, Marketing, Sales Operations, Selling, Merchandising, Advertising

Education
Georgia College and State University   2006 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General

Clemson University   2005 — 2006
Business Administration and Management, General

Experience
Georgia State University  August 2015 - Present
Ray of Hope Counseling Inc.   August 2015 - Present
Georgia State University Office of Disability Services   October 2014 - July 2015
Vonage Business Solutions   May 2014 - September 2014
Berry College Academic Services   September 2013 - May 2014
Berry College Oak Hill   May 2012 - May 2014
Berry College  January 2011 - May 2014
Harbor House Northwest Child Advocacy Center   January 2014 - April 2014
Berry College  May 2013 - December 2013
Georgia Department of Juvenile Justice  February 2013 - October 2013

Skills
Customer Service, Customer Satisfaction, Typing, Computers, Microsoft Word, Microsoft Excel, Microsoft Office, Online Research, People Skills, People-oriented, Internet, Leadership, Social Media, Research, Public Speaking, Training, Facebook, Social Networking, Editing, Time Management, Event Planning, PowerPoint

Education
Georgia State University   2014 — 2016
Master's degree, Mental Health Counseling/Counselor

Berry College   2010 — 2014
Bachelor's Degree, Psychology

Experience
Vonage Business Solutions   February 2014 - Present
Cbeyond  November 2012 - November 2014
Vonage Business Solutions   2014 - 2014
Vonage Business Solutions   2014 - 2014
The Weather Channel  July 2011 - October 2012
ADP  April 2011 - October 2011
Nokia  September 2008 - January 2011
Atlanta Journal Constitution  March 2007 - September 2008
American Signal   January 2006 - January 2007
ILC  July 2005 - January 2006

Skills
Bash, Linux, Cloud Computing, Apache, Java, Shell Scripting, Git, Agile Methodologies, TCP/IP, Python, Scrum, Perl, Unix, System Administration, Disaster Recovery, Linux System..., Data Center, System Architecture, Integration, Tomcat, Ruby, Solaris, Subversion

Education
Kennesaw State University   1990 — 1991

Valencia College   1989 — 1990

Experience
N3  May 2015 - Present
Vonage Business Solutions   September 2013 - May 2015
Tulsa Drillers Baseball  August 2010 - July 2013
Tulsa Drillers Baseball  July 2007 - August 2010
Tulsa Drillers Baseball  January 2007 - July 2007

Skills
Sales, Customer Service, Event Planning, Sales Management, Cold Calling, Management, Client Development, CRM, Leadership, Ticket Sales, Business Development, Sports Marketing, Strategic Planning, Selling, Sports Management, Account Management, Sports, Advertising

Education
University of Nebraska at Kearney   2005 — 2006
Bachelor of Science, Sports Administration

Emporia State University   2004 — 2005

Experience
GS Construction   August 2014 - Present
Vonage Business Solutions   August 2012 - August 2014
Vocalocity  August 2011 - August 2012
Georgia Aquarium  June 2009 - August 2011

Skills
Microsoft Office, Customer Service, Event Planning, Social Networking, Team Leadership, Salesforce.com, VoIP, Customer Satisfaction, Event Management, Marketing, Sales, Management, Account Management, Telecommunications, Training, Call Centers, Customer Experience, Direct Sales, Public Speaking

Education
Penn State University   2006 — 2008
BS, Psychology

Harrisburg Area Community College   2004 — 2006

Experience
Vocalocity  September 2013 - Present
Vonage Business Solutions   September 2013 - Present

Skills
Outlook, Microsoft Office, English, Spanish, Microsoft Word, PowerPoint, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Animal Welfare, Social Media, Animal Work, Pets, Strategic Planning

Education
Georgia Perimeter College   2010 — 2013
Bachelor of Business Administration (B.B.A.)

Georgia Perimeter College

Experience
Vonage Business Solutions   March 2014 - Present

Skills
Microsoft Office, Customer Service, Sales, Outlook, Telecommunications, Team Leadership, Account Management, Management, Troubleshooting, Customer Satisfaction

Education
Kennesaw State University
Early Childhood Education and Teaching

Experience
Time Warner Cable Business Class  September 2015 - Present
Vonage Business Solutions   December 2014 - Present
Cbeyond  October 2013 - December 2014
Cbeyond  May 2013 - October 2013
Netrix, LLC  January 2013 - May 2013
KnowledgeAdvisors  November 2010 - 2012
JettisonIT   December 2008 - November 2010
JDM Infrastructure  December 2006 - December 2008
CDW  November 1997 - December 2006
CTC TeleServices   1995 - 1997

Skills
Sales Management, Call Center, Direct Marketing, Analytics, Business Development, Salesforce.com, Account Management, Solution Selling, Direct Sales, Sales Process, Sales, Cold Calling, SaaS, B2B, Channel, New Business Development, Lead Generation, Channel Partners, Strategic Partnerships, Marketing, Leadership, Selling, CRM, Sales Operations, Customer Retention, Cloud Computing, Sales Presentations, Team Leadership, Cross-functional Team..., Team Building, Contract Negotiation, Customer Acquisition, Telemarketing, Strategic Planning, Call Centers, Product Marketing, Professional Services, Product Management, Marketing Strategy, Enterprise Software, Management, Start-ups, Customer Service, Vendor Management, Strategy, Managed Services, Key Account Management

Education
Northeastern Illinois University   1980 — 1984
Bachelor of Science

Wright Junior College   1977 — 1979
Associate of Arts and Sciences (AAS)

Experience
Vonage Business Solutions   June 2014 - Present
Vonage Business Solutions   August 2011 - Present
Vonage Business Solutions   May 2010 - August 2011
Vonage Business Solutions   February 2010 - May 2010
Northwestern Mutual  June 2009 - February 2010

Skills
Salesforce.com, Cold Calling, Sales Management, Sales, Account Management, Direct Sales, Process Improvement, Solution Selling, Strategic Planning, Forecasting, Lead Generation, New Business Development, Microsoft Office, Team Leadership, SaaS, Telecommunications, Sales Operations, Business Intelligence, VoIP, Selling, Enterprise Software

Education
Auburn University   2003 — 2008
Bachelors of Arts, Hotel and Restaurant Management and Philosophy

Experience
Community Consulting Teams Atlanta   January 2014 - February 2015
Vonage Business Solutions   April 2014 - June 2014
Susquehanna Biotech LLC   February 2010 - June 2014
Federal Aviation Administration - FAA  December 2004 - June 2009
Federal Aviation Administration - FAA  February 2001 - December 2004
National Science Foundation (Division of Undergraduate Education )   December 1997 - December 2000
AIM Systems Inc  March 1996 - August 1997
ECIL-Rapiscan Limited   September 1994 - September 1995

Skills
Business Analysis, SDLC, Process Improvement, Business Intelligence, Requirements Analysis, Project Management, Visio, Vendor Management, Quality Assurance, Team Leadership, Oracle, Project Planning, Solution Architecture, MS Project, Product Management, SQL, Microsoft Excel, Access, PowerPoint, Java, Resource Management, Requirements Management, PMBOK, Crystal Reports, Database Design, Data Analysis, Agile & Waterfall..., Risk Management, MS Access, PowerBuilder, PowerPoint development, User Interface Design, MS Office Suite, Scope Management, Schedule Management, Communication Skills, Test Management, Atlassian JIRA, Oracle 7.x, Sybase SQL Anywhere, Solution Implementation, JAD, User Training, Ad Hoc Reporting, Project Scope..., Stakeholder Management, RDBMS, Policy and Procedure..., Confluence, Tableau

Education
University of Rochester - William E. Simon Graduate School of Business Administration   2003 — 2006
Executive MBA, Finance, Marketing, Strategy (Brand), 3.65

Osmania University   1994 — 1997
Bachelor of Commerce (B.Com.), Accounting and Finance

Government Polytechnic for Women, Medak, India   1989 — 1993
Diploma in Computer Engeering, Hardware, Software and Systems Architecture: Design, Development, Testing and Implementation

Knowledge Academy
PMP, PMP Certification and PMBOK training

Platinum Edge
CSM, Agile methodologies and SCRUM specifics

Experience
Vonage Business Solutions   January 2014 - Present
Engage Marketing LLC   October 2010 - Present
Naylor, LLC  January 2011 - September 2012
Zimmer  June 2008 - December 2010

Skills
B2B, Cold Calling, Advertising, New Business Development, Online Advertising, Sales, Lead Generation, Social Media Marketing, Social Media, Digital Marketing, Digital Media, Marketing Management, Marketing Communications, Market Research, Customer Service, SEO, CRM, Google Adwords, Google Analytics, Selling, Email Marketing, Marketing, Marketing Strategy, Social Networking, Copywriting, Sales Presentations, B2B Marketing, Media Relations, Mobile Marketing, Trade Shows, Negotiation, Sales Management, Business Development, Strategic Planning, Building Relationships, Public Relations, Training, Facebook, Brand Development, Management, Advertising Sales, Direct Sales, Customer Satisfaction, E-commerce, Competitive Analysis, Online Marketing, Leadership, Direct Marketing, Integrated Marketing, Publishing

Education
Kennesaw State University   2014 — 2016
Arts, Entertainment, and Media Management

Georgia State University   2003 — 2004
Liberal Arts and Sciences/Liberal Studies

Kennesaw State University   2001 — 2003
Arts/ Psychology

Experience
Damballa, Inc.   May 2014 - Present
Vonage Business Solutions   January 2011 - May 2014
CAN Capital  October 2010 - February 2011
Fulton County Schools  July 2007 - October 2010

Skills
Sales, VoIP, Teaching, History, Geography, Political Science, Political Systems, Business Communications, Soccer, Soccer Coach, Network Security, Advanced Threat...

Education
Kennesaw State University   2003 — 2007
Bachelor of Science (B.S.), Political Science and Government

Erie Community College   1996 — 1998
Associate of Science (A.S.), Social Sciences

Experience
Vonage Business Solutions   April 2014 - Present
Source Interlink Companies  October 2013 - April 2014
Fair Share Growth   May 2009 - August 2012

Skills
Organization &..., Communication Skills, Team Leadership, Product Management, Project Planning, Time Management, Interpersonal Skill, Creative Problem Solving, Microsoft Office, Networking, Direct Sales, business to business..., Strategic Marketing, Salesforce.com

Education
Georgia Southern University   2010 — 2013
Bachelor's Degree in Liberal Arts, Business Management and Entrepreneurship

Experience
Vonage Business Solutions   July 2013 - Present
Vocalocity  January 2013 - July 2013
PETCO Animal Supplies, Inc.   June 2012 - January 2013
Insurance Auto Auctions  February 2012 - April 2012
Aubri Lane's Restaurant   May 2011 - December 2011
Express Wash and Lube   July 2009 - August 2010
Red Rooster  December 2008 - July 2009
Petland of the Oconee   September 2007 - February 2008
Branch Lawn and Landscape   August 2005 - July 2006

Skills
Microsoft Office, Excel, Customer Service, Word, Social Media, Time Management, Work Ethic, Punctuality, Microsoft Excel, CRM, Sales Management, Management

Education
Georgia College and State University   2009 — 2011
Bachelor of Science, Business Administration

Georgia Military College-Milledgeville Campus   2006 — 2009
Associates of Science, Business Administration

Experience
Vonage Business Solutions   January 2015 - Present
A Winners Way   May 1999 - Present
awinnersway.com   May 1999 - Present
Vector Studios   January 1990 - Present

Skills
Photography, Corporate Portraits, Weddings, Food Photography, Music Photography, Commercial Photography, Lifestyle Photography, Location Photography, Event Photography, Portrait Photography, Portraits, Management, Sales, Advertising

Education
Illinois State University   1969 — 1972
BS, ART EDUCATION

Southern Illinois University, Carbondale   1964 — 1966
AA, Commercial Art

Experience
Vonage Business Solutions   May 2014 - Present
Children's Healthcare of Atlanta  June 2013 - May 2014
Assurant  May 2012 - May 2013
Assurant  June 2011 - May 2012
Assurant  October 2006 - June 2011
Assurant  June 2005 - October 2006
Assurant  January 2004 - June 2005
GE Zurich (purchased by Assurant)   2002 - 2004
GE TechTeam (purchased by GE Zurich)   2000 - 2002
GE TechTeam   1998 - 2000

Skills
Project Portfolio..., International Project..., Project Management, Call Center, Operations, Warranty Administration, Account Management, Process Development, MS Project, Microsoft Office, Vendor Management, Product Development, Process Improvement, Retail, Customer Relations, Contact Centers, Program Management, Service Contract, Communication Skills, Strategic Planning, SDLC, Budgets, Business Analysis, Call Centers, Operations Management, Strategy, Business Process..., Business Process, Analysis, Insurance, Customer Service, Team Leadership, Leadership, Change Management, Visio, Software Documentation, Management, Agile Methodologies, Customer Satisfaction, Cross-functional Team..., PMO, Requirements Gathering, Risk Management, Team Management, Team Building, Business Intelligence, Software Project..., Integration, IT Management, Project Planning

Education
Richland Community College   2006 — 2008
Associates, Arts

Mesquite High School

Experience
Vonage Business Solutions   September 2012 - Present
Fedex Corporation Through Comsoft Technologies   December 2011 - June 2012
IBM  June 2008 - February 2011
Purosys   May 2007 - May 2008

Education
Maharishi University of Management   2011 — 2013
Master's degree, Computer Science

Vaagdevi College Of Engineering   2004 — 2008
B.Tech, Electronics and Communication engineering.

Experience
Vonage Business Solutions   January 2012 - Present
TSYS  February 2008 - January 2012
Everest Technologies  January 2007 - January 2008
Hewlett-Packard  October 2004 - December 2006

Skills
Spring, JUnit, Hibernate, Subversion, JBoss Application Server, Ant, JSP, Agile Methodologies, Java, Web Services, iBatis, Scala, XML, Perl, REST, Java Enterprise Edition

Education
Georgia State University - J. Mack Robinson College of Business   2010 — 2012
MBA

Nagarjuna University   2000 — 2004
Bachelors in Computer Science

Experience
Vonage Business Solutions   April 2015 - Present
Prime InfoTech   November 2013 - Present
AT&T  December 2013 - January 2015
Bank of America  December 2012 - November 2013
Solutions Infosystems   March 2012 - November 2012
GlobalLogic  June 2009 - February 2012
IBM Internet Security Systems  March 1999 - April 2009

Skills
Scrum, Software Engineering, Software Development, Software Project..., Mobile Applications, Android, Mobile Devices, Web Applications, Agile Methodologies, Unix, Web Services, Linux, Object Oriented Design, PMP, Java, Programming, XML, Operating Systems, Symbian, Telecommunications, iOS, Solaris, CRM, Wireless, Networking, SOA

Education
Birla Institute of Technology and Science   1990 — 1991
M.Tech., Computer Science

Nagpur University   1986 — 1990
B.E., Computer Science

Experience
Vonage Business Solutions   May 2014 - Present
Cbeyond  2009 - April 2014
Cbeyond, Inc.   2001 - 2009
Cbeyond  2005 - 2008
Cbeyond  2000 - 2005
MCI Corporation  1998 - 2000
MCI Corporation  1996 - 1998

Skills
Process Improvement, Cloud Computing, Telecommunications, Data Center, Vendor Management, Integration, Disaster Recovery, SDLC, IT Strategy, Enterprise Architecture, Business Intelligence, IT Management, Business Analysis, Salesforce.com, CRM, VoIP, Requirements Analysis, IT Service Management, Agile Methodologies, ITIL, Call Centers, Program Management, Product Management

Education
Technology Association of Georgia / Georgia Tech University
CIO Certification Course

University of Houston-Clear Lake   1993 — 1995
Master of Science (MS), Computer Science

Syracuse University   1981 — 1985
Bachelor's Degree, Economics / Political Science

Experience
Vonage Business Solutions   May 2014 - Present
Perma-fix, Inc.   October 2007 - May 2014
Fiserv  2007 - 2007
Kaplan Higher Education Corporation  2005 - 2007

Skills
Financial Reporting, Accounting, Financial Analysis, Financial Modeling, Accounts Receivable, Valuation, Corporate Finance, General Ledger, Budgets, Treasury, Communication, Empathy, Adaptability, Motivation, Host Analytics, Oracle, Solomon, Pivot Tables, Vlookup, HLOOKUP, Account Reconciliation, Cash Flow, Invoicing, Management, Microsoft Dynamics SL, Variance Analysis, Finance

Education
Auburn University   1997 — 2003
Master of Business Administration (M.B.A.)

Auburn University, College of Business   1997 — 2003
Bachelor of Business Administration (B.B.A.), International Business

Experience
Vonage Business Solutions   February 2015 - Present
AT&T  September 2014 - February 2015
SK C&C USA  August 2013 - January 2014
SK C&C USA  January 2010 - November 2012
Samsung Electronics  September 2003 - February 2009
Georgia Institute of Technology  July 2002 - August 2003
Il-Eun system   February 1997 - July 1999

Skills
Mobile Commerce, Wireless, NFC, Mobile Applications, Quality Assurance, Test Planning, Test Management, Test Cases, Agile Methodologies, Software Development, Linux, Strategy, Telecommunications, Testing, Java, SDLC, Mobile Payments

Education
Georgia Institute of Technology   2000 — 2002
Master's degree, Computer Science

Experience
FusionConnect  February 2015 - Present
Vonage Business Solutions   April 2014 - February 2015
Daily Bible   November 2013 - May 2014
McAfee Security  January 2011 - January 2013
InternetSafety.com  May 2009 - January 2011
InternetSafety.com  June 2007 - January 2009
IBBS  2003 - 2006

Skills
Android, VoIP, Technical Support, Management, Windows, Quality Assurance, Networking, VoIP protocols SIP, Linux, Agile Methodologies, JavaScript, Java, Network Administration, Mobile Applications, MySQL, Security, Subversion, Software Quality..., XML, Test Automation, Ruby, C#, TCP/IP

Education
Southern Polytechnic State University   1997 — 1999
Computer Science

Experience
The Advisory Board Company  July 2015 - Present
The Advisory Board Company  September 2014 - Present
Trinity International University  August 2012 - September 2014
Vonage Business Solutions   May 2011 - February 2012
Friendship To Internationals   September 2007 - January 2011
OS2i  July 2006 - July 2007
Event Poona Pvt. Ltd.   May 2003 - August 2003

Skills
Networking, Leadership Development, Public Speaking, Cultural Awareness, Training, Strategy, Enrollment Management, Management, CRM, Project Management, Program Management, Strategic Planning, Cross-cultural Teams, Team Leadership, Consulting, Higher Education, Mission Critical, Business Development, Intercultural..., Outsourcing, Business Analysis, Conflict Management, Cultural Competency, Salesforce.com, CRM databases, Training Delivery, Strategic Partnerships, Budgets, SDLC, Data Analysis, Academic Advising, Marketing Strategy, JIRA, Zendesk, Salesforce.com..., Tier 2, Tier II Reporting, Technical Documentation, Technical Analysis, Healthcare Analytics, Managing Workflow, Workflow Management, Workflow Management..., Managed Care, Population Health

Education
Oakland City University
Master's degree, Global and Theological Studies - Leadership emphasis

University of Pune
Bachelor of Commerce (B.Com.), Business and Finance

Experience
Vonage Business Solutions   November 2014 - Present
Automated Logic Corporation  February 2006 - October 2014
Cognex Corporation  January 2005 - February 2006
Descartes Systems Group  September 2004 - December 2004
NEETRAC   August 2000 - August 2004

Skills
Testing, Test Automation, Software Quality..., Scripting, Test Planning, Automation, Software Engineering, Software Development, Unit Testing, Unix, Linux, Agile Methodologies, Scrum, Quality Assurance, Java, Integration

Education
Kennesaw State University   2006 — 2008
Master's, Applied Computer Science

Georgia Institute of Technology   1999 — 2004
Bachelor's, Computer Engineering

Experience
LeasePlan USA  June 2014 - Present
World 50, Inc.   March 2013 - June 2014
Vonage Business Solutions   April 2011 - March 2013
ACS Systech ( A Xerox Company)   October 2007 - April 2011
High Property Management   January 2007 - May 2007
McLeodUSA  June 2006 - December 2006
AEGON Life Investors Corporation   June 2005 - April 2006
Litow Law Firm P.C.   September 2004 - June 2005

Skills
Salesforce.com, Human Resources, Business Process, Business Analysis, CRM, Process Improvement, Project Management, Requirements Analysis, Data Migration, Requirements Gathering, Visio, Management, Data Analysis, Cloud Computing, ERP, Program Management, Marketing Automation, Software Documentation, Analysis, Integration, Change Management, Team Management, Training, SQL, Project Planning, Business Intelligence, Software Project..., SDLC, Vendor Management, Databases, SaaS, Business Process...

Education
The University of Georgia   2015 — 2017
Master's degree

Coe College   2002 — 2006
BA

Don Bosco   1990 — 2001

Experience
Vonage Business Solutions   March 2015 - Present
Cox Communications  October 2013 - December 2014
Cox Communications  December 2005 - October 2013
AT&T  January 2002 - December 2005

Skills
VoIP, Telecommunications, Customer Service, Call Centers, Team Building, Budgets, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Cross-functional Team..., Wireless, Team Leadership, Sales Operations, Product Management, Management, Leadership, Networking, Process Improvement

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1996 — 2000
Bachelor's degree, Marketing

University of Louisiana at Lafayette

Experience
Moxie  May 2014 - Present
Vonage Business Solutions   May 2012 - May 2014
Vocalocity  February 2011 - May 2012
Vocalocity  May 2010 - January 2011

Skills
VoIP, TCP/IP, Technical Support, Troubleshooting, Telecommunications, SIP, Routers, DNS, Unix, Network Administration, Hardware, Telephony, OSPF, VPN, Cisco Technologies, QA Engineering, Snacks, UDP, OSX, MongoDB, Node.js, Casper, Phantom, Git, JIRA, JavaScript

Education
Kennesaw State University   2004 — 2010
Bachelor of Fine Arts (BFA), Drawing & Painting

Experience
Vonage Business Solutions   October 2013 - Present
Turner Broadcasting  May 2011 - January 2015
Autonomy  December 2008 - May 2011
Discrete Wireless  May 2008 - November 2008

Skills
Objective-C, iPhone, iOS, Linux, Android Development, C#, Java, Tomcat, SQL, Mobile Devices, jQuery, Agile Methodologies, PHP, HTML, HTML 5, Android SDK, Oracle, Apple, Object Oriented Software, Ruby on Rails, Node.js, MySQL, Swift

Education
Georgia Institute of Technology   2005 — 2008
Bachelor's degree, Computer Science, 3.2

Darton College   2003 — 2006
Associate of Science (A.S.), Mathematics, Engineering, 3.5

Experience
Vonage Business Solutions   January 2013 - Present
Vocalocity, a Vonage company  August 2011 - January 2013
Aptela (merged with Vocalocity)   April 2011 - August 2011
Only Finance/Accidents Direct   2007 - 2010
Carlson Wagonlit Travel  2005 - 2006

Skills
Lead Generation, Marketing, SEM, Web Marketing, Google Analytics, Email Marketing, Salesforce.com, Google Adwords, SEO, B2B Marketing, Marketing Automation, Web Analytics, Product Management, Online Marketing, Marketing Strategy, Online Lead Generation, Pardot, VoIP, CRM, PPC Bid Management, Omniture, Copywriting, Affiliate Marketing, Marketo, Clicktale, Microsoft Office, Team Management, Project Management, Building Relationships, Financial Reporting, CMS, Data Analysis, B2C marketing, Affiliate Networks, Yahoo Search Marketing, Paid Search Campaigns, Paid Search Strategy

Education
City University (GB)   2002 — 2005
Bachelor of Engineering (B.Eng.) Honours, Digital Communication and Media/Multimedia

Wallington Girls Grammer School   2000 — 2002

Norbury Manor High School for Girls   1995 — 2000

Experience
Vonage Business Solutions   February 2014 - Present
Vocalocity  April 2011 - February 2014
Polycom  March 2006 - April 2011

Skills
Linux, XML, Software Development, Agile Methodologies, Unix, Java, Software Design, Git, Subversion, PostgreSQL, Shell Scripting, TCP/IP, SIP, VoIP

Education
Georgia Institute of Technology
Bachelor's Degree, Computer Science