Vonage Canada
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Vonage Canada Employees
Employee
Years
Job
Industry
Jerry Bonhomme Jerry Bonhomme's Vonage Canada Experience 2008 - 2010
Job HR Support at Siemens
Industry Industrial Automation
Experience
Siemens 2010 - Present
Vonage Canada 2008 - 2010
SunTrust Bank 2005 - 2007
Skills
Call Center, Customer Service, Human Resources, Leadership, Management, Microsoft Office, Process Improvement, Project Management, Recruiting, Sales
Education
Rollins College 2010 — 2012
B.A., International Affairs, Business
University of Central Florida - College of Business Administration 2008 — 2010
B.S., General Business
Siemens 2010 - Present
Vonage Canada 2008 - 2010
SunTrust Bank 2005 - 2007
Skills
Call Center, Customer Service, Human Resources, Leadership, Management, Microsoft Office, Process Improvement, Project Management, Recruiting, Sales
Education
Rollins College 2010 — 2012
B.A., International Affairs, Business
University of Central Florida - College of Business Administration 2008 — 2010
B.S., General Business
Roberto Piscitelli-Nurse Roberto Piscitelli-Nurse's Vonage Canada Experience September 2008 - April 2011
Job Senior Application and Deployment Engineer at CIBC
Industry Information Technology and Services
Experience
CIBC May 2014 - Present
N/A 2014 - 2015
CIBC January 2014 - May 2014
Region of Peel October 2013 - January 2014
N/A 2012 - 2014
Pacific Blue Cross October 2013 - November 2013
BMO Financial Group April 2013 - August 2013
City of Brampton January 2013 - April 2013
IBM (Deployed at ISM Canada)/ BC Government May 2011 - January 2013
Vonage Canada September 2008 - April 2011
Skills
Windows 7, VMware, Active Directory, Citrix, XP, System Deployment, Microsoft Certified..., Windows XP, SharePoint, SCCM, DNS, DHCP, Operating Systems, VMware Workstation, 2008 R2, Application..., WSUS, SCCM 2012, App-V, Powershell, InstallShield 2012, VBScript, Batch File, Application Packaging, Software Documentation, Hardware, Testing, Software Installation, Security, Windows Server, Laptops, Virtualization, Hyper-V, Troubleshooting, Integration, Infrastructure, Altiris, Architecture
Education
Carleton University 2003 — 2004
Computer Science Program
The American University of Dubai 2001 — 2002
Information Technology Program
CIBC May 2014 - Present
N/A 2014 - 2015
CIBC January 2014 - May 2014
Region of Peel October 2013 - January 2014
N/A 2012 - 2014
Pacific Blue Cross October 2013 - November 2013
BMO Financial Group April 2013 - August 2013
City of Brampton January 2013 - April 2013
IBM (Deployed at ISM Canada)/ BC Government May 2011 - January 2013
Vonage Canada September 2008 - April 2011
Skills
Windows 7, VMware, Active Directory, Citrix, XP, System Deployment, Microsoft Certified..., Windows XP, SharePoint, SCCM, DNS, DHCP, Operating Systems, VMware Workstation, 2008 R2, Application..., WSUS, SCCM 2012, App-V, Powershell, InstallShield 2012, VBScript, Batch File, Application Packaging, Software Documentation, Hardware, Testing, Software Installation, Security, Windows Server, Laptops, Virtualization, Hyper-V, Troubleshooting, Integration, Infrastructure, Altiris, Architecture
Education
Carleton University 2003 — 2004
Computer Science Program
The American University of Dubai 2001 — 2002
Information Technology Program
Patti Jordan, MSc Comm Mgmt Patti Jordan, MSc Comm Mgmt's Vonage Canada Experience 2004 - 2007
Job Communications and Marketing Manager at The Canadian Payroll Association
Industry Public Relations and Communications
Experience
The Canadian Payroll Association 2013 - Present
ProfilePlus 2011 - Present
GestureTek Inc. 2007 - 2011
Vonage Canada 2004 - 2007
CIBC 2002 - 2004
Symcor 2001 - 2002
Optus Corporation (purchased by Symcor) 1999 - 2001
Royal Bank 1998 - 1999
Scotiabank 1996 - 1998
Ernst & Young Canada 1992 - 1996
Skills
Lead Generation, Reputation Management, Inbound Marketing, Customer Acquisition, Social Media, Advertising, Customer Retention, Outbound Marketing, Marketing Communications, B2B Marketing, Corporate Communications, Internal Communications, Direct Marketing, Thought Leadership, Communication Training, Communications Planning, Media Relations, Public Relations, Strategic Communications, Message Development, Writing, Marketing Strategy, Marketing Research, Integrated..., Brand Awareness, Digital Marketing, sales and marketing..., Website Promotion, Content Writing, Company Newsletters, Customer Engagement, Customer Insight, Customer Communication, Employee Engagement, Marketing Management, Strategic Brand..., Product Marketing, Managing Agency..., search engine marketing, search engine..., Change Communications, b2c marketing, Event Marketing Strategy, Performance Based..., value proposition..., Collateral Materials..., Email Marketing, Speech Writing, Crisis Communications, SEO
Education
Syracuse University
Master of Science, Communication Management
Seneca College of Applied Arts and Technology
Diploma, Corporate Communication
University of Toronto - Victoria University
Honours BA, Commerce & English
The Canadian Payroll Association 2013 - Present
ProfilePlus 2011 - Present
GestureTek Inc. 2007 - 2011
Vonage Canada 2004 - 2007
CIBC 2002 - 2004
Symcor 2001 - 2002
Optus Corporation (purchased by Symcor) 1999 - 2001
Royal Bank 1998 - 1999
Scotiabank 1996 - 1998
Ernst & Young Canada 1992 - 1996
Skills
Lead Generation, Reputation Management, Inbound Marketing, Customer Acquisition, Social Media, Advertising, Customer Retention, Outbound Marketing, Marketing Communications, B2B Marketing, Corporate Communications, Internal Communications, Direct Marketing, Thought Leadership, Communication Training, Communications Planning, Media Relations, Public Relations, Strategic Communications, Message Development, Writing, Marketing Strategy, Marketing Research, Integrated..., Brand Awareness, Digital Marketing, sales and marketing..., Website Promotion, Content Writing, Company Newsletters, Customer Engagement, Customer Insight, Customer Communication, Employee Engagement, Marketing Management, Strategic Brand..., Product Marketing, Managing Agency..., search engine marketing, search engine..., Change Communications, b2c marketing, Event Marketing Strategy, Performance Based..., value proposition..., Collateral Materials..., Email Marketing, Speech Writing, Crisis Communications, SEO
Education
Syracuse University
Master of Science, Communication Management
Seneca College of Applied Arts and Technology
Diploma, Corporate Communication
University of Toronto - Victoria University
Honours BA, Commerce & English
Svetlana Barry, PMP's Vonage Canada Experience January 2005 - June 2008
Job Digital Project Manager at Reddin Global Inc.
Industry Online Media
Experience
Reddin Global Inc. September 2015 - Present
Universal Mind May 2015 - September 2015
FOUNDER of 2persevere.com January 2014 - April 2015
TD Bank April 2012 - December 2013
COGECO Cable May 2011 - December 2011
GANZ Interactive January 2011 - April 2011
ROGERS Digital Media June 2008 - January 2011
VONAGE Canada January 2005 - June 2008
Invis April 2002 - December 2004
Nestle UK December 2000 - December 2001
Skills
Project Management, Integration, Business Process, Requirements Analysis, Agile Project Management, Management, Project Portfolio..., Change Management, Team Leadership, Project Planning, Leadership, Agile Methodologies, PMP, PMO, E-commerce, Digital Media, SDLC, Business Analysis, Vendor Management, Project Delivery, Strategy, Budgets, Software Project..., Requirements Gathering, Risk Management, Business Process..., Program Management, Cross-functional Team..., Product Development, Process Improvement, Time Management, Situational Leadership, Facilitation, Persuasive Presentations, Resource Management, Life-cycle Management, MS Project, Business Intelligence, Product Management, PMLC, Organizational Change..., Collaboration, Mentoring, Effective Listening, Quality Assurance, Analysis, Mobile Devices, Microsoft Project
Education
itSM Solutions - CSME Accredited Training 2015 — 2016
Certificate, ITIL and PRINCE2
Project Management Institute (PMI)
Certified Project Management Professional (PMP), Project Management
Sheridan College
Project Management
Association of Business Executives (ABE), South Chelsea College 1997 — 1999
Business Administration & Management
University of Cambridge 1998 — 1998
Cambridge English Proficiency Certificate (CPE)
York University 2003 — 2006
Bachelor’s Degree, Computer Science
Reddin Global Inc. September 2015 - Present
Universal Mind May 2015 - September 2015
FOUNDER of 2persevere.com January 2014 - April 2015
TD Bank April 2012 - December 2013
COGECO Cable May 2011 - December 2011
GANZ Interactive January 2011 - April 2011
ROGERS Digital Media June 2008 - January 2011
VONAGE Canada January 2005 - June 2008
Invis April 2002 - December 2004
Nestle UK December 2000 - December 2001
Skills
Project Management, Integration, Business Process, Requirements Analysis, Agile Project Management, Management, Project Portfolio..., Change Management, Team Leadership, Project Planning, Leadership, Agile Methodologies, PMP, PMO, E-commerce, Digital Media, SDLC, Business Analysis, Vendor Management, Project Delivery, Strategy, Budgets, Software Project..., Requirements Gathering, Risk Management, Business Process..., Program Management, Cross-functional Team..., Product Development, Process Improvement, Time Management, Situational Leadership, Facilitation, Persuasive Presentations, Resource Management, Life-cycle Management, MS Project, Business Intelligence, Product Management, PMLC, Organizational Change..., Collaboration, Mentoring, Effective Listening, Quality Assurance, Analysis, Mobile Devices, Microsoft Project
Education
itSM Solutions - CSME Accredited Training 2015 — 2016
Certificate, ITIL and PRINCE2
Project Management Institute (PMI)
Certified Project Management Professional (PMP), Project Management
Sheridan College
Project Management
Association of Business Executives (ABE), South Chelsea College 1997 — 1999
Business Administration & Management
University of Cambridge 1998 — 1998
Cambridge English Proficiency Certificate (CPE)
York University 2003 — 2006
Bachelor’s Degree, Computer Science
NEXTEL GLOBAL NEXTEL GLOBAL's Vonage Canada Experience October 2014 - Present
Job Authorized Dealer at Vonage Canada
Industry Outsourcing/Offshoring
Experience
Vonage Canada October 2014 - Present
CIK Telecom June 2014 - Present
Nextel Global Communication March 2003 - Present
iTalkBB July 2012 - March 2014
Bell July 2007 - February 2011
Dish Network March 2005 - July 2008
TELUS February 2006 - August 2007
Rogers Communications January 2002 - December 2006
Skills
Call Centers, Outsourcing, Team Management, Customer Service, Business Development, BPO, Customer Retention, Sales, Business Analysis, Call Center, Process Improvement, Competitive Analysis, Performance Management, Operations Management, Team Building, Marketing, Change Management, Project Management, Business Strategy, Strategic Planning, New Business Development, Coaching, Program Management, Business Transformation, Management Consulting, Microsoft Servers, IPTV, Customer Satisfaction, Team Leadership, Sales Operations, Lead Generation
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Associate's degree, Computer Engineering Technology/Technician
Vonage Canada October 2014 - Present
CIK Telecom June 2014 - Present
Nextel Global Communication March 2003 - Present
iTalkBB July 2012 - March 2014
Bell July 2007 - February 2011
Dish Network March 2005 - July 2008
TELUS February 2006 - August 2007
Rogers Communications January 2002 - December 2006
Skills
Call Centers, Outsourcing, Team Management, Customer Service, Business Development, BPO, Customer Retention, Sales, Business Analysis, Call Center, Process Improvement, Competitive Analysis, Performance Management, Operations Management, Team Building, Marketing, Change Management, Project Management, Business Strategy, Strategic Planning, New Business Development, Coaching, Program Management, Business Transformation, Management Consulting, Microsoft Servers, IPTV, Customer Satisfaction, Team Leadership, Sales Operations, Lead Generation
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Associate's degree, Computer Engineering Technology/Technician
Perry White Perry White's Vonage Canada Experience July 2007 - July 2009
Job Home Depot Functional Support Analyst
Industry Information Technology and Services
Experience
The Home Depot Canada December 2012 - April 2015
Canadian Tire September 2010 - September 2012
Shoppers Drug Mart September 2009 - April 2010
Vonage Canada July 2007 - July 2009
Bell TV (formerly Bell ExpressVu) September 2003 - July 2007
Skills
TCP/IP, Switches, POS, IP, Cabling, AS400, Routers, Computer Hardware, Troubleshooting, DHCP, Operating Systems, Active Directory, Servers, WAN, Hardware, Routing, VoIP, Firewalls, Technical Support, OSPF, Customer Service, Windows, LAN-WAN, XP, Cisco Routers, DNS, Printers, Networking, Windows Server, Cisco Technologies, Software Installation, FTP, BMC Remedy, VPN, Information Technology, CRM, Windows 7, SharePoint, OS X, Call Centers, Windows Vista, Telecommunications, Unix, Team Leadership, Mac OS, Windows XP, Citrix, Wireless, Help Desk Support
Education
George Brown College 1997 — 1998
Certificate, Desktop Publishing (Graphic Arts)
York University - Glendon College 1993 — 1997
B.A., History/Canadian Studies
The Home Depot Canada December 2012 - April 2015
Canadian Tire September 2010 - September 2012
Shoppers Drug Mart September 2009 - April 2010
Vonage Canada July 2007 - July 2009
Bell TV (formerly Bell ExpressVu) September 2003 - July 2007
Skills
TCP/IP, Switches, POS, IP, Cabling, AS400, Routers, Computer Hardware, Troubleshooting, DHCP, Operating Systems, Active Directory, Servers, WAN, Hardware, Routing, VoIP, Firewalls, Technical Support, OSPF, Customer Service, Windows, LAN-WAN, XP, Cisco Routers, DNS, Printers, Networking, Windows Server, Cisco Technologies, Software Installation, FTP, BMC Remedy, VPN, Information Technology, CRM, Windows 7, SharePoint, OS X, Call Centers, Windows Vista, Telecommunications, Unix, Team Leadership, Mac OS, Windows XP, Citrix, Wireless, Help Desk Support
Education
George Brown College 1997 — 1998
Certificate, Desktop Publishing (Graphic Arts)
York University - Glendon College 1993 — 1997
B.A., History/Canadian Studies
Bill Gabay Bill Gabay's Vonage Canada Experience 2005 - 2008
Job
Industry Telecommunications
Experience
Roadpost April 2013 - Present
Voxdata 2012 - 2013
FEP Search Group February 2010 - 2012
Grand & Toy 2008 - 2010
Vonage Canada 2005 - 2008
InterContinental Hotels Group September 2003 - 2005
Smart Communications, Inc. 2000 - June 2003
Skills
Performance Management, Call Center, Customer Service, Customer Experience, Call Centers, Management, Operations Management, Account Management, Leadership, Project Management, Quality Assurance, Sales, Training, E-commerce, Outsourcing, Recruiting, Team Leadership, Start-ups, Vendor Management, Coaching, Customer Retention, CRM, Team Management, Time Management, Executive Search
Education
San Beda College
AB, Economics
Roadpost April 2013 - Present
Voxdata 2012 - 2013
FEP Search Group February 2010 - 2012
Grand & Toy 2008 - 2010
Vonage Canada 2005 - 2008
InterContinental Hotels Group September 2003 - 2005
Smart Communications, Inc. 2000 - June 2003
Skills
Performance Management, Call Center, Customer Service, Customer Experience, Call Centers, Management, Operations Management, Account Management, Leadership, Project Management, Quality Assurance, Sales, Training, E-commerce, Outsourcing, Recruiting, Team Leadership, Start-ups, Vendor Management, Coaching, Customer Retention, CRM, Team Management, Time Management, Executive Search
Education
San Beda College
AB, Economics
Ronald Jean Ronald Jean's Vonage Canada Experience 2006 - 2009
Job Executive Manager
Industry Human Resources
Experience
Nestlé S.A. January 2010 - Present
T.R.E. December 2009 - January 2013
Vonage Canada 2006 - 2009
Cogeco Cable 1997 - 2004
Skills
Performance Management, Recruiting, Call Center, Coaching, Project Planning, Change Management
Education
Ryerson University 2003 — 2005
Bachelor
Nestlé S.A. January 2010 - Present
T.R.E. December 2009 - January 2013
Vonage Canada 2006 - 2009
Cogeco Cable 1997 - 2004
Skills
Performance Management, Recruiting, Call Center, Coaching, Project Planning, Change Management
Education
Ryerson University 2003 — 2005
Bachelor
Edmondo Conetta Edmondo Conetta's Vonage Canada Experience February 2008 - May 2008
Job Network Administrator
Industry Information Technology and Services
Experience
Beauty Systems Group May 2008 - Present
Vonage Canada February 2008 - May 2008
Siemens Information Systems Ltd September 2005 - October 2007
Airlink AIRLINK WIRELESS Internet Service Provider, Sora, Italy April 2005 - September 2005
FedEx Ground October 2004 - April 2005
Skills
Troubleshooting, Active Directory, TCP/IP, Firewalls, Servers, Network Administration, VPN, HTML, Switches, Team Leadership, Software Documentation, Windows, Technical Support, Routers, VoIP
Education
George Brown College 2004 — 2005
College, Information Technology
Dante Alighieri Academy - Toronto 2000 — 2002
Beauty Systems Group May 2008 - Present
Vonage Canada February 2008 - May 2008
Siemens Information Systems Ltd September 2005 - October 2007
Airlink AIRLINK WIRELESS Internet Service Provider, Sora, Italy April 2005 - September 2005
FedEx Ground October 2004 - April 2005
Skills
Troubleshooting, Active Directory, TCP/IP, Firewalls, Servers, Network Administration, VPN, HTML, Switches, Team Leadership, Software Documentation, Windows, Technical Support, Routers, VoIP
Education
George Brown College 2004 — 2005
College, Information Technology
Dante Alighieri Academy - Toronto 2000 — 2002
Jessica Shields Jessica Shields's Vonage Canada Experience 2005 - 2006
Job Sr. Manager Product Marketing at Ceridian Canada
Industry Telecommunications
Experience
Ceridian Canada Ltd. January 2011 - Present
Rogers Communications Inc. 2009 - 2010
Rogers Communications Inc. 2006 - 2009
Vonage Canada 2005 - 2006
Tucows 2002 - 2005
AT&T Canada (now Allstream) 2001 - 2002
AT&T Canada (now Allsteam) 2000 - 2001
PCI Geomatics 1998 - 2000
PCI Geomatics 1998 - 2000
Skills
Go-to-market Strategy, Product Marketing, Product Management, Segment Management, Technology Marketing, Wireless, B2B Marketing, People Management, Data Analysis, VASS selling, Value Based Management, Channel Marketing, Channel Management, Fortune 500, Internet, B2B eCommerce, Presentation Preparation, Budget Management, Portfolio Strategy, Marketing, Management, Multi-channel Marketing, Account Management, B2B, Brand Development, Business Development, Budgets, Business Planning, Business Strategy, CRM, Channel, Channel Partners, Competitive Analysis, Cross-functional Team..., Customer Experience, Direct Sales, Executive Management, Forecasting, Enterprise Software, Integrated Marketing, Lead Generation, Leadership, Market Research, Marketing Management, Mobile Devices, Marketing Strategy, Outsourcing, New Business Development, Partner Management, Portfolio Management
Education
University of Toronto
Certificate, Strategic E-Business Management
King's University College 1989 — 1992
BA, Political Science
Bishop Strachan School 1987 — 1989
OSSD
Ceridian Canada Ltd. January 2011 - Present
Rogers Communications Inc. 2009 - 2010
Rogers Communications Inc. 2006 - 2009
Vonage Canada 2005 - 2006
Tucows 2002 - 2005
AT&T Canada (now Allstream) 2001 - 2002
AT&T Canada (now Allsteam) 2000 - 2001
PCI Geomatics 1998 - 2000
PCI Geomatics 1998 - 2000
Skills
Go-to-market Strategy, Product Marketing, Product Management, Segment Management, Technology Marketing, Wireless, B2B Marketing, People Management, Data Analysis, VASS selling, Value Based Management, Channel Marketing, Channel Management, Fortune 500, Internet, B2B eCommerce, Presentation Preparation, Budget Management, Portfolio Strategy, Marketing, Management, Multi-channel Marketing, Account Management, B2B, Brand Development, Business Development, Budgets, Business Planning, Business Strategy, CRM, Channel, Channel Partners, Competitive Analysis, Cross-functional Team..., Customer Experience, Direct Sales, Executive Management, Forecasting, Enterprise Software, Integrated Marketing, Lead Generation, Leadership, Market Research, Marketing Management, Mobile Devices, Marketing Strategy, Outsourcing, New Business Development, Partner Management, Portfolio Management
Education
University of Toronto
Certificate, Strategic E-Business Management
King's University College 1989 — 1992
BA, Political Science
Bishop Strachan School 1987 — 1989
OSSD
Rick (Huoen) Dong Rick (Huoen) Dong's Vonage Canada Experience February 2006 - October 2009
Job Business Analyst at Bell
Industry Accounting
Experience
Bell August 2013 - Present
Schulich School of Business January 2010 - April 2011
Vonage Canada February 2006 - October 2009
General Electric - Healthcare Group April 2003 - April 2006
Ogilvy Public Relations July 1999 - March 2003
Education
Schulich School of Business, York University 2010 — 2011
Master, Business Administration
University of Science and Technology Beijing 1995 — 1999
Bachelor of Business Administration, Bachelor of Business Administration
Bell August 2013 - Present
Schulich School of Business January 2010 - April 2011
Vonage Canada February 2006 - October 2009
General Electric - Healthcare Group April 2003 - April 2006
Ogilvy Public Relations July 1999 - March 2003
Education
Schulich School of Business, York University 2010 — 2011
Master, Business Administration
University of Science and Technology Beijing 1995 — 1999
Bachelor of Business Administration, Bachelor of Business Administration
Erik Gajdacs Erik Gajdacs's Vonage Canada Experience July 2005 - October 2008
Job .
Industry Information Technology and Services
Experience
Symcor 2013 - 2014
Rogers Communications January 2011 - August 2013
Loblaw Companies Limited November 2008 - December 2009
Vonage Canada July 2005 - October 2008
IBM Global Services April 2003 - July 2005
IBM Global Services March 2002 - April 2003
IBM Global Services November 1999 - March 2002
Skills
ITIL, Telecommunications, Call Center, Vendor Management, Team Leadership, Change Management, Project Management, Business Analysis, Service Delivery, Disaster Recovery, IT Management, Management, Call Centers, Active Directory, Recruiting, IT Service Management, Product Management, Troubleshooting, Process Improvement, Leadership, Customer Satisfaction, SDLC, Customer Experience
Education
Humber College
Undergrad Diploma, Computer Science
Paris
Baccalauréat G3, Business Admin / Marketing
Symcor 2013 - 2014
Rogers Communications January 2011 - August 2013
Loblaw Companies Limited November 2008 - December 2009
Vonage Canada July 2005 - October 2008
IBM Global Services April 2003 - July 2005
IBM Global Services March 2002 - April 2003
IBM Global Services November 1999 - March 2002
Skills
ITIL, Telecommunications, Call Center, Vendor Management, Team Leadership, Change Management, Project Management, Business Analysis, Service Delivery, Disaster Recovery, IT Management, Management, Call Centers, Active Directory, Recruiting, IT Service Management, Product Management, Troubleshooting, Process Improvement, Leadership, Customer Satisfaction, SDLC, Customer Experience
Education
Humber College
Undergrad Diploma, Computer Science
Paris
Baccalauréat G3, Business Admin / Marketing
Ajay Bhardwaj Ajay Bhardwaj's Vonage Canada Experience April 2006 - September 2006
Job Customer Service, Sales, & Marketing Professional
Industry Marketing and Advertising
Experience
Oakville Honda September 2013 - October 2014
ARI Financial Services January 2012 - July 2012
Pfaff Automotive Partners August 2010 - September 2011
Pfaff Tuning May 2011 - August 2011
Nissan Canada Inc January 2009 - May 2009
Nissan Canada Inc January 2009 - April 2009
Budds' BMW Oakville April 2008 - August 2008
GoodLife Fitness December 2006 - September 2007
Vonage Canada April 2006 - September 2006
Skills
Sales, Advertising, Negotiation, Automotive, New Business Development, Marketing, Customer Service, Customer Satisfaction, Team Building, Automobile, Analysis, Business Process..., Small Business, Coaching, Maintaining A Positive..., Motivation, Discipline, Communication, Sales Presentations, Trend Researching, Research, Entrepreneurship, Teamwork, Adaptability, Inventory Management, Purchasing, CRM
Education
Georgian College 2007 — 2013
Automotive Marketing
Oakville Honda September 2013 - October 2014
ARI Financial Services January 2012 - July 2012
Pfaff Automotive Partners August 2010 - September 2011
Pfaff Tuning May 2011 - August 2011
Nissan Canada Inc January 2009 - May 2009
Nissan Canada Inc January 2009 - April 2009
Budds' BMW Oakville April 2008 - August 2008
GoodLife Fitness December 2006 - September 2007
Vonage Canada April 2006 - September 2006
Skills
Sales, Advertising, Negotiation, Automotive, New Business Development, Marketing, Customer Service, Customer Satisfaction, Team Building, Automobile, Analysis, Business Process..., Small Business, Coaching, Maintaining A Positive..., Motivation, Discipline, Communication, Sales Presentations, Trend Researching, Research, Entrepreneurship, Teamwork, Adaptability, Inventory Management, Purchasing, CRM
Education
Georgian College 2007 — 2013
Automotive Marketing
Doug Willoughby's Vonage Canada Experience June 2007 - September 2008
Job Vice President Contact Center Management at GuthyRenker
Industry Marketing and Advertising
Experience
Guthy-Renker May 2013 - Present
Guthy-Renker December 2011 - May 2013
Guthy-Renker July 2010 - December 2011
Precision Response Corporation 2010 - 2010
SDW Partnership Consulting 2008 - 2010
Vonage Canada June 2007 - September 2008
Vonage February 2007 - June 2007
General Motors - OnStar June 2006 - February 2007
General Motors-OnStar April 2004 - June 2006
NHBW Consulting August 2001 - April 2004
Skills
Leadership, Management, Program Management, Project Management, Sales, Business Process, Call Centers, Sales Management, Customer Service, Time Management, Creative Direction, CRM, Direct Marketing, Contact Centers, Lead Generation, Customer Acquisition, Customer Retention, Customer Experience, Cross-functional Team..., Strategy
Education
Grand Blanc
Mott College
AS, Business Management
The Ohio State University Fisher College of Business
Marketing
University of Detroit Mercy
BA, Economics
Guthy-Renker May 2013 - Present
Guthy-Renker December 2011 - May 2013
Guthy-Renker July 2010 - December 2011
Precision Response Corporation 2010 - 2010
SDW Partnership Consulting 2008 - 2010
Vonage Canada June 2007 - September 2008
Vonage February 2007 - June 2007
General Motors - OnStar June 2006 - February 2007
General Motors-OnStar April 2004 - June 2006
NHBW Consulting August 2001 - April 2004
Skills
Leadership, Management, Program Management, Project Management, Sales, Business Process, Call Centers, Sales Management, Customer Service, Time Management, Creative Direction, CRM, Direct Marketing, Contact Centers, Lead Generation, Customer Acquisition, Customer Retention, Customer Experience, Cross-functional Team..., Strategy
Education
Grand Blanc
Mott College
AS, Business Management
The Ohio State University Fisher College of Business
Marketing
University of Detroit Mercy
BA, Economics
Maciek Nowacki's Vonage Canada Experience November 2006 - April 2007
Job Software Developer
Industry Computer Software
Experience
Vonage Canada November 2006 - April 2007
Education
Northern Alberta Institute of Technology 2004 — 2006
Vonage Canada November 2006 - April 2007
Education
Northern Alberta Institute of Technology 2004 — 2006
Mark Arienda-Jose's Vonage Canada Experience September 2008 - January 2009
Job Technical Support Representative at Bell Mobility
Industry Arts and Crafts
Experience
Bell Mobility February 2009 - Present
Vonage Canada September 2008 - January 2009
Digital Cement, Inc. November 2007 - August 2008
Cadillac Fairview November 2006 - November 2007
Technion Communications Canada June 2005 - June 2006
Gavel & Gown Software Inc. 1998 - 2004
Skills
HTML, Web Development, Email Marketing, Online Marketing, Social Media Marketing, Social Media, PHP, Microsoft Office, Copywriting, Dreamweaver, Web Design, Project Management, Digital Marketing, Online Advertising, Illustrator
Education
Seneca College of Applied Arts and Technology 1996 — 1997
Computer Graphics Technical
Seneca College of Applied Arts and Technology 1992 — 1995
Computer Programming and Operating
Bell Mobility February 2009 - Present
Vonage Canada September 2008 - January 2009
Digital Cement, Inc. November 2007 - August 2008
Cadillac Fairview November 2006 - November 2007
Technion Communications Canada June 2005 - June 2006
Gavel & Gown Software Inc. 1998 - 2004
Skills
HTML, Web Development, Email Marketing, Online Marketing, Social Media Marketing, Social Media, PHP, Microsoft Office, Copywriting, Dreamweaver, Web Design, Project Management, Digital Marketing, Online Advertising, Illustrator
Education
Seneca College of Applied Arts and Technology 1996 — 1997
Computer Graphics Technical
Seneca College of Applied Arts and Technology 1992 — 1995
Computer Programming and Operating
Sean Wilton's Vonage Canada Experience July 2007 - June 2009
Job Tier 2 Support and Administration at eWave Canada.
Industry Information Technology and Services
Experience
eWave February 2013 - Present
ALS Laboratory Group June 2011 - January 2013
Vonage Canada July 2007 - June 2009
VMC October 2006 - April 2007
Source 1 HTMT July 2005 - June 2006
Skills
Blackberry Enterprise..., Troubleshooting, Network Administration, Routers, Teamwork, Microsoft Exchange, Technical Support, Operating Systems, Windows, Time Management, DHCP, VoIP, Networking, Computer Hardware, Software Installation, Supervising, Call Center, TCP/IP, Web Design, Windows Server, Citrix, Active Directory, Servers, Lotus Notes, Windows XP, DNS, SharePoint, Customer Service, Training, Microsoft Excel, VPN, Firewalls
Education
Humber College 1997 — 1998
Film/TV Production, Film
eWave February 2013 - Present
ALS Laboratory Group June 2011 - January 2013
Vonage Canada July 2007 - June 2009
VMC October 2006 - April 2007
Source 1 HTMT July 2005 - June 2006
Skills
Blackberry Enterprise..., Troubleshooting, Network Administration, Routers, Teamwork, Microsoft Exchange, Technical Support, Operating Systems, Windows, Time Management, DHCP, VoIP, Networking, Computer Hardware, Software Installation, Supervising, Call Center, TCP/IP, Web Design, Windows Server, Citrix, Active Directory, Servers, Lotus Notes, Windows XP, DNS, SharePoint, Customer Service, Training, Microsoft Excel, VPN, Firewalls
Education
Humber College 1997 — 1998
Film/TV Production, Film
Rachel Dee CHRP's Vonage Canada Experience 2005 - 2008
Job Sr. HR Generalist at Just Energy
Industry Oil & Energy
Experience
Just Energy March 2008 - Present
Vonage Canada 2005 - 2008
Clariant International 1999 - 2003
Clariant International 1999 - 2003
Skills
Onboarding, Employee Engagement, HRIS, Performance Management, Talent Management, Employee Relations, HR Policies, Employee Training, Coaching, Training, Workforce Planning, ADP Payroll, Time Management, Customer Service, Deferred Compensation, Personnel Management, Technical Recruiting, Organizational..., Leadership, Change Management, Benefits Administration, Payroll, Human Resources, Employee Benefits, Recruiting, Process Improvement, Interviews, Organizational..., Talent Acquisition, Employer Branding, Succession Planning, Team Leadership, Conflict Resolution, Management, New Hire Orientations, Leadership Development
Education
Humber College 2004 — 2005
Human Resources
Madras University 1999 — 2001
MSc, Psychology
Loyola College 1998 — 1999
HRM, Human Resources
Women's Christian College 1995 — 1998
BSc
Just Energy March 2008 - Present
Vonage Canada 2005 - 2008
Clariant International 1999 - 2003
Clariant International 1999 - 2003
Skills
Onboarding, Employee Engagement, HRIS, Performance Management, Talent Management, Employee Relations, HR Policies, Employee Training, Coaching, Training, Workforce Planning, ADP Payroll, Time Management, Customer Service, Deferred Compensation, Personnel Management, Technical Recruiting, Organizational..., Leadership, Change Management, Benefits Administration, Payroll, Human Resources, Employee Benefits, Recruiting, Process Improvement, Interviews, Organizational..., Talent Acquisition, Employer Branding, Succession Planning, Team Leadership, Conflict Resolution, Management, New Hire Orientations, Leadership Development
Education
Humber College 2004 — 2005
Human Resources
Madras University 1999 — 2001
MSc, Psychology
Loyola College 1998 — 1999
HRM, Human Resources
Women's Christian College 1995 — 1998
BSc
Joe Parent's Vonage Canada Experience 2003 - 2007
Job Marketing Director at Venngo Inc.
Industry Telecommunications
Experience
Venngo Inc. December 2014 - Present
Kenzie Marketing (formerly Makenzie Management Services) January 2010 - Present
Family Association for Mental Health Everywhere (FAME) 2011 - 2013
Reliance Home Comfort July 2008 - March 2010
Vonage September 2004 - May 2008
Vonage Canada 2003 - 2007
Primus 2001 - 2004
Primus Canada 1999 - 2003
International Teledata Group 1998 - 2000
Sprint Canada 1994 - 1999
Skills
Direct Marketing, Strategic Planning, Strategy, Telecommunications, Marketing Strategy, Leadership, Product Management, Product Marketing, Team Building, Online Marketing, Marketing, Strategic Partnerships, Digital Marketing, CRM, Advertising, B2B Marketing, Marketing Communications, Cross-functional Team..., Competitive Analysis, Business Operations, Small Business Online..., Marketing for Small..., Mobile Payments, Compliance, Investor Relations, Team Leadership, Start-ups, Lead Generation, Marketing Research, Management, Market Research, Integrated Marketing, Business Strategy, Marketing Management, Business Planning, Email Marketing, Executive Management, Segmentation, Analytics, Business Development, Go-to-market Strategy, E-commerce, Entrepreneurship, Multi-channel Marketing, Customer Acquisition, Mobile Marketing, Market Analysis, P&L Management, Brand Development, Market Planning
Education
McMaster University 1987 — 1989
MBA, Marketing, International Business
University of Windsor 1983 — 1987
Bachelor of Arts (Hons), Economics
Venngo Inc. December 2014 - Present
Kenzie Marketing (formerly Makenzie Management Services) January 2010 - Present
Family Association for Mental Health Everywhere (FAME) 2011 - 2013
Reliance Home Comfort July 2008 - March 2010
Vonage September 2004 - May 2008
Vonage Canada 2003 - 2007
Primus 2001 - 2004
Primus Canada 1999 - 2003
International Teledata Group 1998 - 2000
Sprint Canada 1994 - 1999
Skills
Direct Marketing, Strategic Planning, Strategy, Telecommunications, Marketing Strategy, Leadership, Product Management, Product Marketing, Team Building, Online Marketing, Marketing, Strategic Partnerships, Digital Marketing, CRM, Advertising, B2B Marketing, Marketing Communications, Cross-functional Team..., Competitive Analysis, Business Operations, Small Business Online..., Marketing for Small..., Mobile Payments, Compliance, Investor Relations, Team Leadership, Start-ups, Lead Generation, Marketing Research, Management, Market Research, Integrated Marketing, Business Strategy, Marketing Management, Business Planning, Email Marketing, Executive Management, Segmentation, Analytics, Business Development, Go-to-market Strategy, E-commerce, Entrepreneurship, Multi-channel Marketing, Customer Acquisition, Mobile Marketing, Market Analysis, P&L Management, Brand Development, Market Planning
Education
McMaster University 1987 — 1989
MBA, Marketing, International Business
University of Windsor 1983 — 1987
Bachelor of Arts (Hons), Economics
Dan Yurkiewich's Vonage Canada Experience June 2005 - February 2007
Job Seeking a new Opportunity at in the Telecom field
Industry Telecommunications
Experience
in the Telecom field Project CoordinatorRogers CableOctober 2010 - January 2012
DPY Enterprises November 2008 - September 2010
Rogers Communications February 2007 - November 2008
Vonage Canada June 2005 - February 2007
Direct Energy April 2002 - June 2005
Cannect Communications January 2000 - March 2001
ACC TELE-ENTERPRISES (METROWIDE) October 1994 - December 1999
Skills
Telecommunications, Call Center, VoIP, Customer Experience, Wireless, Computer Network..., Technical Support, Call Centers, Telephony, Customer Service, Management, Team Leadership, Leadership, IP, Account Management, Troubleshooting, Vendor Management, Mobile Devices
Education
George Brown College
in the Telecom field Project CoordinatorRogers CableOctober 2010 - January 2012
DPY Enterprises November 2008 - September 2010
Rogers Communications February 2007 - November 2008
Vonage Canada June 2005 - February 2007
Direct Energy April 2002 - June 2005
Cannect Communications January 2000 - March 2001
ACC TELE-ENTERPRISES (METROWIDE) October 1994 - December 1999
Skills
Telecommunications, Call Center, VoIP, Customer Experience, Wireless, Computer Network..., Technical Support, Call Centers, Telephony, Customer Service, Management, Team Leadership, Leadership, IP, Account Management, Troubleshooting, Vendor Management, Mobile Devices
Education
George Brown College
Marc-Enold Orelus's Vonage Canada Experience March 2008 - July 2009
Job Bilingual Technical Suppot
Industry Telecommunications
Experience
Asus Computer International November 2009 - August 2011
Vonage Canada March 2008 - July 2009
Progistix Solutions Inc June 2007 - March 2008
GHESKIO Research Centers January 1995 - January 2005
Education
University of Ottawa / Université d'Ottawa 2011 — 2012
Bachelor/Baccalauréat, Education
George Brown College 2009 — 2009
None, CISCO for CCNA Exam
Hi-Tech Institute 2006 — 2007
Certificate, Trainingf for CompTIA A+ Certification
Best Technical Institute 1995 — 1996
Diploma, Enhanced Computer Technician Qualifications
Institut de Technologie Electronique d'Haiti 1988 — 1992
Bachelor, Electronics Sciences
Asus Computer International November 2009 - August 2011
Vonage Canada March 2008 - July 2009
Progistix Solutions Inc June 2007 - March 2008
GHESKIO Research Centers January 1995 - January 2005
Education
University of Ottawa / Université d'Ottawa 2011 — 2012
Bachelor/Baccalauréat, Education
George Brown College 2009 — 2009
None, CISCO for CCNA Exam
Hi-Tech Institute 2006 — 2007
Certificate, Trainingf for CompTIA A+ Certification
Best Technical Institute 1995 — 1996
Diploma, Enhanced Computer Technician Qualifications
Institut de Technologie Electronique d'Haiti 1988 — 1992
Bachelor, Electronics Sciences
Marianne Yong's Vonage Canada Experience October 2005 - July 2009
Job at BMO Financial Group
Industry Consumer Services
Experience
BMO Financial Group March 2012 - Present
Td Canada Trust January 2011 - January 2012
Vonage Canada October 2005 - July 2009
Skills
Management, Customer Service, Team Leadership, Customer Satisfaction, Sales, Teamwork
Education
Humber College 1996 — 1999
Dipolma, Business Administration
BMO Financial Group March 2012 - Present
Td Canada Trust January 2011 - January 2012
Vonage Canada October 2005 - July 2009
Skills
Management, Customer Service, Team Leadership, Customer Satisfaction, Sales, Teamwork
Education
Humber College 1996 — 1999
Dipolma, Business Administration
Humaira Ghani's Vonage Canada Experience October 2006 - September 2009
Job Tier II Voip Support Analyst
Industry Telecommunications
Experience
Vonage Canada October 2006 - September 2009
Allstream February 2003 - 2005
AT&T Canada 2001 - 2003
Education
Devry Institute of Technology 1999 — 2000
Post Graduate Diploma, Information Technology
University of the Punjab, Lahore 1968 — 1971
MA, Journalism
Lahore College for Women University 1964 — 1968
BA, English, Psysology
Vonage Canada October 2006 - September 2009
Allstream February 2003 - 2005
AT&T Canada 2001 - 2003
Education
Devry Institute of Technology 1999 — 2000
Post Graduate Diploma, Information Technology
University of the Punjab, Lahore 1968 — 1971
MA, Journalism
Lahore College for Women University 1964 — 1968
BA, English, Psysology
IMRAN Attiq's Vonage Canada Experience October 2007 - August 2009
Job Business Support Analyst
Industry Telecommunications
Experience
Rogers Communication September 2009 - Present
Vonage Canada October 2007 - August 2009
Sitel June 2005 - September 2007
Skills
Technical Support, Quality Assurance, Process Improvement, Business Analysis, Operating Systems
Education
Trent University 2002 — 2006
B.B.A, Management & Financial Accounting
Seneca College 2000 — 2002
Diploma, Computer System Technology
Rogers Communication September 2009 - Present
Vonage Canada October 2007 - August 2009
Sitel June 2005 - September 2007
Skills
Technical Support, Quality Assurance, Process Improvement, Business Analysis, Operating Systems
Education
Trent University 2002 — 2006
B.B.A, Management & Financial Accounting
Seneca College 2000 — 2002
Diploma, Computer System Technology
Pedro Malo's Vonage Canada Experience 2000 - Present
Job Data Analyst
Industry Telecommunications
Experience
Vonage Canada 2000 - Present
Skills
VoIP, TCP/IP
Education
Seneca College of Applied Arts and Technology
System Analyst / Programmer
Vonage Canada 2000 - Present
Skills
VoIP, TCP/IP
Education
Seneca College of Applied Arts and Technology
System Analyst / Programmer
Natalia Konokhova's Vonage Canada Experience 2005 - 2008
Job Consultant at Microsoft
Industry Information Technology and Services
Experience
Microsoft May 2014 - Present
Tim Hortons May 2013 - May 2014
Brenntag Canada 2009 - May 2013
Iview Digital Video Solutions March 2008 - December 2009
Vonage Canada 2005 - 2008
Skills
Exchange 2010, VMware Vsphere 4.x/5.x, Windows 2008 R2, Active Directory, Group Policy, SAN, IBM DS series, Dell MD series, EMC Clariion CX3 series, Fiber/iSCSI networking, MDT 2010, MDT, Microsoft Exchange, DHCP, Networking, 2008 R2, Operating Systems, VMware, vSphere, VPN, Series, Windows Server, DNS, Software Installation, Virtualization, Servers, Windows, Technical Support, XP, Network Security, Routers, Storage, Windows XP, VoIP, Switches, IIS, iSCSI, Hyper-V, Infrastructure, High Availability, Data Center, VMware vSphere
Education
Ryerson University 2004 — 2008
BEng, Computer Engineering
Microsoft May 2014 - Present
Tim Hortons May 2013 - May 2014
Brenntag Canada 2009 - May 2013
Iview Digital Video Solutions March 2008 - December 2009
Vonage Canada 2005 - 2008
Skills
Exchange 2010, VMware Vsphere 4.x/5.x, Windows 2008 R2, Active Directory, Group Policy, SAN, IBM DS series, Dell MD series, EMC Clariion CX3 series, Fiber/iSCSI networking, MDT 2010, MDT, Microsoft Exchange, DHCP, Networking, 2008 R2, Operating Systems, VMware, vSphere, VPN, Series, Windows Server, DNS, Software Installation, Virtualization, Servers, Windows, Technical Support, XP, Network Security, Routers, Storage, Windows XP, VoIP, Switches, IIS, iSCSI, Hyper-V, Infrastructure, High Availability, Data Center, VMware vSphere
Education
Ryerson University 2004 — 2008
BEng, Computer Engineering
saeed Inam's Vonage Canada Experience November 2006 - July 2009
Job
Industry Information Technology and Services
Experience
TransForce Inc. (Highland Transport) August 2010 - Present
Vonage Canada November 2006 - July 2009
RR Enterprises, Mississauga March 2004 - March 2006
Financial Objects Inc, (TEMENOS) New York December 2000 - December 2002
Digital Processing Systems May 1997 - December 2000
Skills
TCP/IP, Windows, Firewalls, VoIP, Windows Server, Microsoft Exchange, Blackberry Enterprise..., AS400 Administration, DHCP, Active Directory, Switches, Routers, Network Administration, LAN-WAN, Technical Support, Servers, Help Desk Support, Software Installation, SQL, Networking, System Administration, DNS, VPN, Windows XP, Antivirus, Cisco Technologies, FTP, Troubleshooting, Computer Hardware, Unix, Routing
Education
University of Toronto 2003 — 2003
Diploma, E-commerce Application Development, A+
Quaid-e-Azam University, Islamabad 1993 — 1994
Post Graduate Diploma, Computer Sciences, A
TransForce Inc. (Highland Transport) August 2010 - Present
Vonage Canada November 2006 - July 2009
RR Enterprises, Mississauga March 2004 - March 2006
Financial Objects Inc, (TEMENOS) New York December 2000 - December 2002
Digital Processing Systems May 1997 - December 2000
Skills
TCP/IP, Windows, Firewalls, VoIP, Windows Server, Microsoft Exchange, Blackberry Enterprise..., AS400 Administration, DHCP, Active Directory, Switches, Routers, Network Administration, LAN-WAN, Technical Support, Servers, Help Desk Support, Software Installation, SQL, Networking, System Administration, DNS, VPN, Windows XP, Antivirus, Cisco Technologies, FTP, Troubleshooting, Computer Hardware, Unix, Routing
Education
University of Toronto 2003 — 2003
Diploma, E-commerce Application Development, A+
Quaid-e-Azam University, Islamabad 1993 — 1994
Post Graduate Diploma, Computer Sciences, A
Aubrey Hinds's Vonage Canada Experience 2006 - 2009
Job General Manager at National Business Furniture Canada
Industry Retail
Experience
National Business Furniture Canada August 2012 - Present
National Business Furniture Canada August 2011 - August 2012
Vonage Canada 2006 - 2009
Cornerstone Group of Companies December 1999 - June 2004
Skills
Team Leadership, Customer Service, Telecommunications, Troubleshooting, VoIP, Sales Management, B2B, Account Management, Computer Hardware, Retail, Microsoft Office, Call Center, Negotiation, Marketing Strategy, Direct Marketing, Call Centers, Management, Leadership, Customer Satisfaction, New Business Development, Team Building, Strategic Planning
Education
Algonquin College of Applied Arts and Technology
National Business Furniture Canada August 2012 - Present
National Business Furniture Canada August 2011 - August 2012
Vonage Canada 2006 - 2009
Cornerstone Group of Companies December 1999 - June 2004
Skills
Team Leadership, Customer Service, Telecommunications, Troubleshooting, VoIP, Sales Management, B2B, Account Management, Computer Hardware, Retail, Microsoft Office, Call Center, Negotiation, Marketing Strategy, Direct Marketing, Call Centers, Management, Leadership, Customer Satisfaction, New Business Development, Team Building, Strategic Planning
Education
Algonquin College of Applied Arts and Technology
McClyde Regis's Vonage Canada Experience July 2007 - July 2009
Job NOC Technician at Globalive Communications Corp.
Industry Telecommunications
Experience
Globalive Communications Corp. February 2011 - March 2013
Vonage Canada July 2007 - July 2009
Vonage Canada June 2008 - August 2008
NexInnovations October 2006 - April 2007
SAVYTEL COMMUNICATIONS June 2005 - June 2006
CONCEPT LMA Inc September 2004 - May 2005
Webhelp January 2004 - May 2004
IBM CANADA, MONTREAL May 2003 - August 2003
BELL SYMPATICO, MONTREAL October 2001 - September 2002
DORFIN DISTRIBUTION June 2001 - August 2001
Skills
TCP/IP, VoIP, Troubleshooting, LAN-WAN, Telecommunications, SIP, IP, DNS, Routing, Firewalls, Active Directory, Technical Support, Wireless, Vendor Management, Ethernet, Linux, SIP Trunking, DHCP, CCNA, Operating Systems, Network Administration, XP, Windows, Routers
Education
2002 — 2004
Software Development
Delta College 1998 — 2001
Network Management
Globalive Communications Corp. February 2011 - March 2013
Vonage Canada July 2007 - July 2009
Vonage Canada June 2008 - August 2008
NexInnovations October 2006 - April 2007
SAVYTEL COMMUNICATIONS June 2005 - June 2006
CONCEPT LMA Inc September 2004 - May 2005
Webhelp January 2004 - May 2004
IBM CANADA, MONTREAL May 2003 - August 2003
BELL SYMPATICO, MONTREAL October 2001 - September 2002
DORFIN DISTRIBUTION June 2001 - August 2001
Skills
TCP/IP, VoIP, Troubleshooting, LAN-WAN, Telecommunications, SIP, IP, DNS, Routing, Firewalls, Active Directory, Technical Support, Wireless, Vendor Management, Ethernet, Linux, SIP Trunking, DHCP, CCNA, Operating Systems, Network Administration, XP, Windows, Routers
Education
2002 — 2004
Software Development
Delta College 1998 — 2001
Network Management
Carol Foucault's Vonage Canada Experience November 2006 - July 2009
Job Bilingual Customer Care at Vonage Canada
Industry Consumer Services
Experience
ACCO Brands November 2014 - May 2015
Shepell·fgi March 2014 - October 2014
Acco Brands/GBC Canada December 2012 - December 2013
The Coca-Cola Company December 2009 - August 2012
Vonage Canada November 2006 - July 2009
Skills
Call Centers, Troubleshooting, Telecommunications, VoIP, Customer Service, Active Directory, Team Leadership, Customer Experience, Computer Hardware, Customer Satisfaction, Customer Retention, Operating Systems, Order Processing, Customer Returns, Warranty
Education
Toronto School of Business 2001 — 2002
Diploma, Business Administration and Management, General
Ecole Alphonse-Desjardins 1983 — 1984
ACCO Brands November 2014 - May 2015
Shepell·fgi March 2014 - October 2014
Acco Brands/GBC Canada December 2012 - December 2013
The Coca-Cola Company December 2009 - August 2012
Vonage Canada November 2006 - July 2009
Skills
Call Centers, Troubleshooting, Telecommunications, VoIP, Customer Service, Active Directory, Team Leadership, Customer Experience, Computer Hardware, Customer Satisfaction, Customer Retention, Operating Systems, Order Processing, Customer Returns, Warranty
Education
Toronto School of Business 2001 — 2002
Diploma, Business Administration and Management, General
Ecole Alphonse-Desjardins 1983 — 1984
Ali Rehan Siddiqui's Vonage Canada Experience February 2008 - Present
Job Database Administrator
Industry Computer Software
Experience
Vonage Canada February 2008 - Present
Net Access Communications February 2003 - November 2007
Education
Shah Abdul Latif University, Khairpur 1997 — 1998
Bachelor, Computer Science
Vonage Canada February 2008 - Present
Net Access Communications February 2003 - November 2007
Education
Shah Abdul Latif University, Khairpur 1997 — 1998
Bachelor, Computer Science
Ovidiu Kiss Pop's Vonage Canada Experience June 2008 - July 2009
Job Systems Administrator at Q9 Networks
Industry Information Technology and Services
Experience
Q9 Networks March 2012 - Present
Q9 Networks September 2010 - March 2012
Q9 Networks April 2010 - September 2010
Vonage Canada June 2008 - July 2009
Skills
Cisco Technologies, Cisco IOS, TCP/IP, Cisco Call Manager, VoIP, VPN, Firewalls, DNS, Virtualization, Active Directory, Data Center, Servers, Routers, Switches, CCNP, CCIP, CCNA, VMware, Windows Server, Microsoft Exchange, CentOS, ASA, Operating Systems, High Availability, System Administration, Linux
Education
Seneca College of Applied Arts and Technology
Q9 Networks March 2012 - Present
Q9 Networks September 2010 - March 2012
Q9 Networks April 2010 - September 2010
Vonage Canada June 2008 - July 2009
Skills
Cisco Technologies, Cisco IOS, TCP/IP, Cisco Call Manager, VoIP, VPN, Firewalls, DNS, Virtualization, Active Directory, Data Center, Servers, Routers, Switches, CCNP, CCIP, CCNA, VMware, Windows Server, Microsoft Exchange, CentOS, ASA, Operating Systems, High Availability, System Administration, Linux
Education
Seneca College of Applied Arts and Technology
Rudolph Giordani's Vonage Canada Experience May 2009 - Present
Job Technical Support at Vonage Canada
Industry Telecommunications
Experience
Vonage Canada May 2009 - Present
Aon Hewitt September 2008 - February 2009
Skills
Microsoft Office, Windows, HTML, Customer Relations, Java, Excel, Word, Troubleshooting, Access, Customer Service, .NET, Databases, Active Directory, VoIP, Operating Systems, Windows Server, Visual Basic, ASP.NET, Problem Solving, Hardware, Network Administration, Network plus certified, Wireless Networking, Technical Support
Education
New Horizons 2010 — 2010
Network Certification, Computer and Information Sciences, General
Everest University-South Orlando 2009 — 2010
Computer Information Science, Computer Information Science
Vonage Canada May 2009 - Present
Aon Hewitt September 2008 - February 2009
Skills
Microsoft Office, Windows, HTML, Customer Relations, Java, Excel, Word, Troubleshooting, Access, Customer Service, .NET, Databases, Active Directory, VoIP, Operating Systems, Windows Server, Visual Basic, ASP.NET, Problem Solving, Hardware, Network Administration, Network plus certified, Wireless Networking, Technical Support
Education
New Horizons 2010 — 2010
Network Certification, Computer and Information Sciences, General
Everest University-South Orlando 2009 — 2010
Computer Information Science, Computer Information Science