VXI Global Solutions, LLC
Industry: Company
DescriptionFounded: 1997 Subsidiary: Symbio, Inc.
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VXI Global Solutions, LLC Employees
CUSTOM TELECONNECT November 2013 - September 2014
VXI Global Solutions, LLC September 2009 - November 2013
Education
Kaplan College-Lubbock 2014 — 2015
Diploma, Medical/Clinical Assistant
University of Phoenix 2009 — 2010
Associate of Science (A.S.), Healthcare Administration/Billing and Coding
VXI Global Solutions, LLC August 2014 - Present
Fuggins Family Child Care August 2011 - December 2013
Burlington Coat Factory June 2008 - August 2010
Walmart February 2007 - April 2008
United States Postal Service August 2006 - January 2007
Skills
Customer Service, Childcare, Parent-Teacher..., Cashiering, Data Entry, Microsoft Office, Microsoft Word, Teamwork, Time Management, Administration, Communication, PowerPoint, Problem Solving, Public Speaking
Education
California State University-Northridge 2010 — 2014
Bachelor's degree, Psychology and Marketing
El Camino College 2008 — 2010
VXI Global Solutions, LLC June 2011 - June 2015
Skills
Call Centers, Customer Service, Office Administration, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Human Resources, Recruiting, Telephone Skills, Performance Management, Administrative..., Time Management, Spreadsheets, Leadership, Administration, Employee Relations, Team Leadership, Invoicing, Online Research, Teamwork, People Skills, Team Management, Sales, Administrative Work, Management, Outlook, Data Entry, Workforce Management, Administrative..., Customer Satisfaction, Customer Experience, Process Improvement, Vendor Management, Operations Management, Coaching
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, Social Entrepreneurship
Real Estate Express
Real Estate
TRUSTe 2015 - Present
VXI Global Solutions, LLC July 2007 - September 2014
eTelecare Global Solutions May 2004 - July 2007
AXA November 2003 - April 2004
Time Life - Filway Marketing Inc. August 2001 - November 2003
Skills
Operations Management, Workforce Management, BPO, Call Centers, Customer Satisfaction, Customer Experience, Service Delivery, Outsourcing, Performance Management, Vendor Management, Process Improvement, Team Management
Education
University of San Carlos 1996 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Sacred Heart School for Girls 1986 — 1996
Elementary and High School
VXI Global Solutions, LLC May 2015 - Present
Baby Bear daycare January 2007 - August 2014
Wal-Mart September 2006 - November 2006
Walmart 2006 - 2006
Wal-Mart November 2003 - September 2004
Skills
Cashiering, Inventory Management, Loss Prevention, Inventory Control, Retail, Time Management, Customer Satisfaction, Data Entry, Merchandising, Microsoft Office, Retail Sales, Outlook, Teamwork, Customer Experience, Cash Register, Customer Service, Telephone Skills, Microsoft Word, Management, PowerPoint, Critical Thinking, Microsoft Excel, Access, Visual Merchandising
Education
University of Phoenix 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Counseling Psychology
Compton High School 1999 — 2001
high school dipolma, general education
Harbor Occupational School
High School Diploma
CE Tours April 2015 - Present
ROI Mantra Inc. March 2014 - February 2015
VXI Global Solutions, LLC June 2013 - October 2013
Buffalo Wild Wings October 2011 - March 2013
Old Navy April 2009 - September 2011
Skills
Leadership, Marketing, Sales, Merchandising, Social Media, Time Management, Customer Service, Team Leadership, Digital Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Online Marketing, Account Management, Organizational..., Customer Experience, Strategic Planning, Web Marketing, Social Networking, Advertising, Performance Management, Web Analytics, Operations Management, Proposal Production, Tour Development, Tour Management, Tour Planning, Tour Booking, Sales Prospecting
Education
Texas Tech University 2010 — 2013
Bachelor's degree, Mass Communication/Media Studies
PCMG January 2015 - Present
Maritz Research June 2011 - Present
American Solar Direct July 2014 - January 2015
VXI Global Solutions, LLC January 2014 - June 2014
VXI Global Solutions, Inc August 2013 - January 2014
MarketSource Inc. April 2013 - August 2013
Landmark Education September 2012 - February 2013
Wireless Watchdogs July 2012 - August 2012
APEX Merchant Group June 2012 - July 2012
Verizon Wireless March 2011 - March 2012
Skills
Mobile Communications, Research, Databases, Telecommunications, Call Center, Technical Support, Customer Experience, Troubleshooting, Team Leadership, Customer Retention, Customer Service, Customer Satisfaction, Training, Process Improvement, Sales, Team Building, Leadership, Outlook, Mobile Devices
Education
Walla Walla University 1991 — 1995
BA, Speech Communications
Los Angeles Valley College 1988 — 1991
n/a, General Studies
Landmark Education
Adult Education
VXI Global Solutions, LLC April 2014 - September 2014
Cohesion November 2010 - March 2014
PSI Group March 2010 - November 2010
HumaCare, Inc. February 2006 - March 2010
Cast Plus, Inc. December 2002 - February 2006
Team America 1998 - 2002
Deer Park Die & Stamping 1995 - 1998
Skills
Employee Relations, Benefits, Payroll, Legal Compliance, Benefits Administration, Performance Management, HR Policies, Labor Relations, Employee Benefits, Human Resources, Talent Acquisition, Policy, Hiring, HRIS, Onboarding, Applicant Tracking..., Talent Management, New Hire Orientations, Interviews
Education
Xavier University 1995 — 1998
MBA, Human Resources
Indiana University Bloomington 1981 — 1986
BS, Education
VXI Global Solutions, LLC 2010 - 2012
Endurance International Group January 2008 - September 2008
Skills
Technical Support
Education
South Plains College
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Prime Communications October 2014 - Present
Capstone Logistics, LLC June 2014 - October 2014
VXI Global Solutions, LLC February 2014 - June 2014
Emma's Mexican Restaurant December 2012 - February 2014
Eden Roc Renaissance Resort & Spa May 2010 - November 2012
World Center Marriott July 2007 - May 2010
The Walt Disney Company June 2006 - July 2007
AT&T May 2005 - June 2006
Skills
Hotel Management, Hotels, Hospitality Industry, Micros, Front Office, Rooms Division, Hospitality, Banquets, Resorts, Food, Revenue Analysis, Property Management..., Restaurants, Catering, Yield Management, Fine Dining, Tourism, Hotel Booking, Guest Service Management, Restaurant Management, Guest Recovery, Concierge Services, Reservation, SalesPro, Leisure, Meeting Planning, Bartending, Food, Wine, Event Management, Cooking, Customer Service, Menu Engineering, Culinary Skills, Food Safety, Recipes, Food Service, Pre-opening
Education
Texas Tech University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
South Plains College 1997 — 2000
Associate's Degree, Psychology
United Supermarkets, LLC July 2014 - Present
VXI Global Solutions, LLC January 2011 - April 2014
VXI Global Solutions, LLC 2011 - 2014
Skills
CCNA, Help Desk Support, VMware ESX, VoIP, Servers, Group Policy, VLAN, Symantec Endpoint..., TMG, Information Technology, Workstations, Technical Support, Troubleshooting, Active Directory, Computer Hardware, Windows 7, DHCP, Windows XP, Call Centers, VMware, LAN-WAN
Education
South Plains College
Pre-Engineering
VXI Global Solutions, LLC September 2015 - Present
VXI Global Solutions, Inc November 2009 - Present
TRG Customer Solutions February 2004 - October 2009
Skills
Workforce Management, BPO, Customer Satisfaction, Customer Experience, Outsourcing, Performance Management, Operations Management, Vendor Management, Contact Centers, Process Improvement, Training, Telemarketing, Leadership, Customer Service, Management, Customer Retention, Team Management, Team Building, CRM, Call Center, Call Center Development, Inbound Marketing, Service Delivery, Offshoring, Employee Engagement, Employee Training, Business Process..., Recruiting, Telecommunications, Team Leadership, Talent Acquisition, Avaya, Avaya Technologies, Change Management, Sales, Program Management, Project Management, Strategic Planning, Account Management, Coaching
Education
Indiana University of Pennsylvania 1996 — 2000
Criminology
Ultimate Staffing at DirecTV June 2015 - Present
BIL Conference March 2013 - July 2015
VXI Global Solutions, LLC December 2014 - May 2015
Guidance Software April 2014 - September 2014
Cyberscope December 2010 - April 2014
Jules and Associates November 2006 - November 2010
Skills
Recruiting, Training, Marketing, Customer Service, Interviews, Sales, Employee Training, Leadership, Organizational Behavior, Self-driven, Student Recruiting, Time Management, Social Networking, College Recruiting, Psychology, Sales Process, High Organizational..., Computer Proficiency, Managing Database, Small Business, Entrepreneurship, Procedure Manuals, Manual Testing, Technical Writing, Research Proposals, Financial Recruiting, Proposal Writing, Proofreading, Self-starter, Pro-active Leader, Proactive self-starter, Highly motivated..., Highly Ambitious, Knowledge-hungry Learner, Fast-paced, SPSS, Industrial Organization, Personnel Selection, Cold Calling
Education
Alliant International University-Los Angeles 2007 — 2014
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
University of Southern California 2001 — 2005
BA, Psychology
Oakley July 2014 - Present
VXI Global Solutions, LLC October 2009 - April 2014
Genesee Health System October 1999 - May 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Software Documentation, SQL, Databases, Testing, Quality Assurance, HTML, IBM, AS/400 SQL server..., SQL Server Reporting..., SDLC, Selenium, HP..., Scrum, Agile Methodologies, Program Management, Visual Basic, XML, HP Quality Center, Microsoft SQL Server, Software Development, Hybris, Microsoft Test Manager,..., Code UI
Education
Baker College of Flint 1995 — 1997
Bachelor's Degree, Business Administration and Management, General, Major: information Technology
TruGreen September 2014 - Present
Universal Life Church 2010 - Present
Freelance Writer and Editor
VXI Global Solutions, LLC April 2014 - June 2014
Walmart September 2013 - March 2014
AT&T Mobility October 2002 - June 2009
Skills
Research, Social Networking, Training, Interviews, Social Media, Public Speaking, Conflict Resolution, Internal Communications, Coaching, Microsoft Office, Public Relations, Organizational..., Customer Service, Strategic Communications, Leadership Development, Interfaith Minister, Psychology
Education
University of Phoenix 2007 — 2011
Bachelor's Degree, Psychology
Walden University
Master's Degree, Forensic Psychology
VXI Global Solutions, Inc August 2013 - May 2015
VXI Global Solutions, Inc August 2012 - August 2013
VXI Global Solutions, LLC February 2012 - August 2012
VXI Global Solutions, Inc October 2011 - December 2011
YCACIC May 2011 - August 2011
Macys - Eastwood Mall August 2009 - March 2011
West Corporation September 2006 - May 2008
West Corporation December 2005 - September 2006
Aerotek Automotive August 2003 - December 2004
RDS INC February 2000 - August 2001
Skills
Filling, Data Entry, Clerical Duties, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Event Planning, Employee Relations, Microsoft Word, PeopleSoft, Call Center, Customer Satisfaction, Data Analysis, Teamwork, Marketing, Social Media Marketing, Training, Employee Training, Direct Sales, Customer Service, Human Resources, Coaching, Call Centers, Leadership, Clerical Work
Education
Youngstown State University 2008 — 2011
BSBA, General Administration
The Ohio State University 1997 — 2000
Stark State College January 2014 - Present
VXI Global Solutions, LLC July 2013 - January 2014
Financial Aid Office,Simmons Hall, The Univ. of Akron August 2012 - January 2013
McDonald's Corporation August 2011 - February 2012
Kmart Corporation December 2010 - July 2011
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Outlook, Data Entry, Human Resources, Teamwork, Research, Employee Relations
Education
Stark State College of Technology 2014 — 2014
Associate of Science (A.S.), Computer Science
VXI Global Solutions, LLC August 2014 - Present
Endurance International Group June 2010 - June 2014
Left Seat Restaurant April 2009 - February 2010
Cox Communications July 2007 - December 2008
Cox Communications March 2006 - July 2007
American Express September 2003 - April 2005
American Express September 2004 - January 2005
American Express October 2002 - September 2003
American Express February 2000 - October 2002
Skills
Call Center, Customer Service, Customer Experience, Team Leadership, Troubleshooting, Leadership, Technical Support, Analysis, Project Management, Training, Sales, Salesforce.com, Sales Operations, Team Management, Customer Satisfaction, Quality Assurance, Sales Management, Business Development, Networking, Coaching, Windows, Team Building, Program Management, Direct Sales, Telecommunications, Teamwork, SaaS, Process Improvement, Computer Hardware, Call Centers, Human Resources, Outlook, Management, Cross-functional Team..., Service Delivery, Microsoft Office, Customer Retention, Business Analysis, Product Management, Software Documentation, Microsoft Excel, Account Management, System Administration, Vendor Management, Operations Management, Six Sigma, Sales Process, Change Management, E-commerce, Databases
Education
Rio Salado College
Customer Service
London High School 1993 — 1997
Diploma with Honors
Alta Home Care January 2015 - May 2015
Impex Inc. June 2014 - December 2014
VXI Global Solutions, LLC July 2013 - June 2014
Nexon September 2011 - April 2013
Skills
Microsoft Excel, ADP Payroll, Microsoft Dynamics NAV, QuickBooks
Education
University of California, Irvine 2006 — 2011
Bachelor of Science (BS), Business/Managerial Economics
VXI Global Solutions, LLC April 2013 - Present
Family Dollar March 2011 - April 2013
West Corporation September 2005 - November 2006
Skills
Customer Service, People Skills, Technical Support, Leadership, Internet Troubleshooting, Remote Troubleshooting, Troubleshooting
Education
Stark State College of Technology 2010 — 2011
n/a, Computer Engineering
McKinley highschool and choices highschool 2004 — 2006
highschool diplomia, General Studies
VXI Global Solutions, LLC December 2014 - Present
Sitel October 2007 - November 2014
Sitel October 2007 - March 2009
AT&T (Formally Cingular Wireless) March 2005 - October 2007
Capital One April 1996 - July 2001
Skills
Call Center, Management, Leadership, Change Management, Performance Management, Project Management, CRM, Strategy, Customer Service, Business Development, Telecommunications, People-oriented, Workforce Management, BPO, Account Management, Operations Management, Customer Experience, Call Centers, Outsourcing, Vendor Management
Education
Columbia University in the City of New York 1990 — 1992
Master
Auburn University 1975 — 1979
BS
VXI Global Solutions, LLC August 2013 - March 2014
VXI Global Solutions, LLC June 2013 - August 2013
DIRECTV May 2012 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, ADP Payroll, Sage Abra HRMS
Education
Bowling Green State University 2010 — 2012
EZPAWN October 2014 - Present
Self employment February 2009 - Present
High Plains Food Bank September 2014 - September 2014
VXI Global Solutions, LLC September 2013 - September 2013
Hillside Family Healthcare Clinic April 2013 - June 2013
Nurses by Prescription January 2013 - April 2013
Pedicatric Ophthalmology of the Panhandle June 2010 - August 2010
Skills
CPT, EMR, HIPAA, Medical Transcription, Medical Billing, EHR, Healthcare, Healthcare Management, Vital Signs, Patient Education, Hospitals, Direct Patient Care, Medicine, Medisoft, Patient Safety, Pediatrics, EKG, Appointment Scheduling, Data Entry, Phlebotomy, Urinalysis, Medical Assisting, Venipuncture, BLS, Inpatient, Medical Education, Blood Pressure, Home Care, Specimen Collection, Quality Patient Care, Medication..., Surgery, Medical Office, Medical Records, Medical Coding, Bathing, Elder Care, 10 Key, Family Caregiving, Personal Care Services, Alzheimer's Care, Training, Autoclave, Caregivers, Caregiving, Childcare, Multi-line Phone, Emergency Room, Home Health Agencies, Activities of Daily...
Education
Vista College 2012 — 2012
Medical Assistant, Medical/Clinical Assistant, 3.86
Computer Career Center a division of Vista College 2011 — 2012
Medical Information Specialist, Health Information/Medical Records Billing and Coding
Amarillo College 1993 — 1994
Occupational Therapist Assistant
Randall High School 1989 — 1991
Diploma, Basic
TRANSFAST - Worldwide Money Transfer May 2015 - Present
Seven Seven Softwares June 2012 - Present
JPMorgan Chase & Co. 2012 - 2014
VXI Global Solutions, LLC May 2011 - June 2012
VXI Global Solutions, LLC May 2010 - May 2011
Bank of America September 2003 - May 2010
Bank of America September 2003 - May 2010
Bank of America September 2003 - May 2010
Skills
CRM, Outsourcing, Recruiting, Business Development, Training, Leadership, Business Process..., Banking, Internal Communications, Contact Centers, Technical Support, Team Management, Team Leadership
Education
Colegio De San Juan De Letran
BS Mass Communications
Colegio de San Juan de Letran
BS Mass Communications
Frontline Freight August 2012 - Present
Performance Utility Supply January 2011 - January 2012
VXI Global Solutions, LLC August 2009 - December 2009
Verizon August 2006 - August 2009
Education
Rio Hondo College 2015 — 2018
Registered Nursing/Registered Nurse
Riverside City College 2010 — 2011
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Orion Academy October 2014 - Present
VXI Global Solutions, LLC July 2013 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales
Education
Kentucky State University 2005 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
PayPal November 2013 - Present
Self Employed Make Up Artist January 2005 - September 2014
VXI Global Solutions, LLC January 2013 - November 2013
Skills
Account Executives, Data Entry, Customer Service, Business Development, Business Analysis, eCommunications, Onboarding, Integration, Makeup Artistry, Makeovers, Salesforce.com, Direct Sales, Sales Process, Retail Sales, Sales Presentations, Customer Satisfaction, Consulting, Hair Styling, Digital Photography
Education
Universal College of Beauty Inc-Los Angeles 2 2009 — 2011
Diploma, Cosmetology/Cosmetologist, General
Southern California Regional Occupation Center 2005 — 2008
Certification, Computer Data Entry Operator
Los Angeles Southwest College 2003 — 2005
VXI Global Solutions, LLC March 2015 - Present
VXI Global Solutions, LLC June 2014 - Present
Home March 2011 - June 2014
Vante March 2006 - March 2011
AOL 2005 - 2007
Skills
Office Administration, Administrative..., Database Admin, Trade Shows, Qualifying Prospects, Sales Operations, RMA, Customer Service, Order Management, Order Processing, Quote Preparation, Sales Order Processing, Sales Presentations, Marketing Communications, Forecasting, International Sales, Domestic Sales, Price Quotes, SOP development, Disclosure Statements, Employee Relations, Administrative..., Leadership, Customer Satisfaction, Time Management, Coaching, CRM Databases, Employee Training, Microsoft Excel, Recruiting
Education
University of Arizona 2003 — 2006
Associate's degree, Human Resources Management/Personnel Administration, General
AT&T October 2014 - Present
VXI Global Solutions, LLC January 2012 - Present
Rockstar Energy Drink April 2011 - December 2012
Uno MAgazine (5 Leaf Publishing Inc.) February 2008 - January 2011
Skills
Merchandising, Visual Merchandising, Account Management, Brand Management, Sales, Marketing, Retail, Social Media Marketing, Advertising, Marketing Strategy, Marketing Communications, Customer Service, Sales Operations, Digital Marketing, Market Research
Education
Los Angeles School of Dental Assisting 2013 — 2014
Dental Assisting/Assistant
St. Scholastica's College Manila 2001 — 2005
Bachelor of Arts (B.A.), Advertising
E Marketing Concepts August 2015 - Present
Senton Creative Management Group September 2014 - Present
Ellis Island Entertainment January 2013 - Present
VXI Global Solutions, LLC July 2013 - February 2014
McGee Perry LLP April 2009 - August 2012
Alexander Gallo Holdings October 2009 - December 2010
Skills
Entrepreneurship, Film, Social Media, Entertainment, Social Media Marketing, Marketing Strategy, Online Advertising, Advertising, Video Production, Television, Marketing, Video, Online Marketing, Start-ups, Event Management, Social Networking, SEO, Music, Web Design, Photography, Graphic Design, Film Production, Small Business, Event Planning
Education
Bethune Cookman College 2015 — 2019
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
University of Phoenix 2010 — 2015
BS, Business Administration and Management, General
VXI Global Solutions, LLC February 2015 - Present
Now Urgent Care August 2014 - September 2014
APAC Customer Services May 2013 - June 2014
Iowa Medicaid Enterprise January 2012 - June 2013
1-800-flowers January 2013 - March 2013
Skills
Call Centers, Sales, Customer Service, Home Care, Data Entry, Medical Terminology, Medical Billing, Healthcare, Medical Records, Insurance, Coaching, EKG, Vital Signs, Health Insurance, Wellness, Training, Telephone Skills, Urinalysis, Blood Pressure, Blood Glucose, Drawing Blood, HIPAA
Education
Everest College-Phoenix 2013 — 2014
Medical Assistant Diploma, Health Services/Allied Health/Health Sciences, General, 3.43
Coffeyville Community College 2002 — 2005
Intelifi Inc. July 2011 - Present
Island View Studios January 2010 - Present
VXI Global Solutions, LLC November 2007 - November 2009
film roman September 2006 - April 2007
Skills
Excellent Graphic..., Excellent Musician, Social Media Marketing, Customer Service, Information Technology, Business Strategy, Advertising, Email Marketing, Creative Direction, Adobe Creative Suite
Education
University of Maryland College Park 1983 — 1988
Bachelors of Science in Business Management, Business Administration and Management, General
Musicians Institute 1989 — 1991
Certificate of Completion, Electric Guitar
Associates in Art 1991 — 1994
Certificates of Completion, Layout, Storyboarding & Visual Development for Animation
Seton Hall Prep 1979 — 1983
HS Diploma
VXI Global Solutions, LLC January 2012 - Present
The Timken Company August 2008 - January 2009
The Timken Company March 2007 - August 2008
Skills
Account Management, Talent Acquisition, Human Resources
Education
ETI Technical College 1998 — 2001
Bachelor's degree, Accounting and Related Services
Donor Drives LLC January 2015 - Present
Arch Linux on PowerPC October 2013 - Present
Americon Incorporated July 2014 - November 2014
VXI Global Solutions, LLC December 2013 - May 2014
WOBC-FM August 2012 - November 2013
WLCC The Duck July 2012 - November 2013
TeleTech November 2012 - September 2013
GE Capital December 2011 - September 2012
Hephaestus Security Consulting Group, Inc November 2008 - January 2012
Right On Records February 2009 - January 2010
Skills
Computer Security, Customer Service, Computer Repair, Computer Hardware, Marketing, Computer Maintenance, Game Theory, Algorithm Analysis, Foreign Languages, Web Design, Graphic Design, Web Broadcasting, Music Journalism, Studio Recording, Live Recording, Sound Mixing, Digital Photography, Computer Forensics, Philosophy of Religion, Radio Broadcasting, Graphics Editing, Music Consulting, CD Mastering, Photography, Music, Mac OS, Security, OS X, Journalism, WordPress, Ubuntu, Website Development, Joomla, CMS, Promotions, Bash, Zsh, Haskell, Python, Social Networking, Microsoft Office, Social Media, Social Media Marketing, Microsoft Word, Photoshop, Leadership, Editing, Facebook, Public Speaking, Project Management
Education
Lorain County Community College 2012 — 2015
Associate of Science (A.S.), Electrical and Electronics Engineering
University of Toledo 2012 — 2015
Bachelor's degree, Computer Science
Ohio Center for Broadcasting-Valley View 2013 — 2014
Certificate, Radio and Television
Stark State College of Technology 2009 — 2009
Associate of Science (A.S.), Mathematics
Dish Network November 2014 - Present
VXI Global Solutions, LLC June 2014 - November 2014
Cox Communications June 2012 - June 2014
Sprint April 2010 - June 2012
Chamberlain October 2007 - October 2009
Comda Calendars September 2004 - November 2007
Chef's Galley September 1996 - October 2002
Skills
Customer Service, Sales, Corporate Social..., Customer Retention, Marketing, Advertising Sales, Technical Support, Management, Account Management, Call Centers, Training, Networking, Telecommunications
Education
Ashworth College 2014 — 2017
Bachelor’s Degree, Business Administration and Management, General
Pima Community College 2013 — 2017
Associate’s Degree, Business Administration and Management, General
Shiloh Industries April 2014 - Present
VXI Global Solutions, LLC January 2014 - March 2014
FedEx September 2013 - February 2014
PRODUCE PACKAGING, INC July 2013 - February 2014
Hapeman Software Solutions December 2012 - February 2013
Robert Half International August 2012 - October 2012
Anteo Group January 2012 - July 2012
Anteo Group December 2011 - July 2012
Collabera October 2011 - December 2011
Diebold May 2009 - March 2011
Skills
EDI, Customer Relations, XML, Unix, Windows, Integration, Problem Solving, Business Analysis, Software Development, HTML, Microsoft Office, Troubleshooting, Testing, COBOL, Excel, PowerPoint, Word, Documentation, FTP, Visio, E-commerce, Software Documentation, Customer Service, Process Improvement, SAP, ERP, Enterprise Software, .NET, Cross-functional Team..., SDLC, SharePoint, Visual Basic, Leadership, Management, SQL, Business Intelligence, Information Technology, Access, Microsoft SQL Server, Requirements Analysis, Microsoft Excel, Microsoft Word
Education
The University of Akron 1978 — 1989
AAB Comp.Prog.Tech C&T, Programming
VXI Global Solutions, LLC September 2014 - Present
Bravo Brio Restaurant Group February 2013 - September 2014
Home March 2010 - February 2013
Stark State College February 2007 - April 2012
Stark State February 2007 - March 2010
Skills
Access, Computer Hardware, HTML, Printers, Troubleshooting, XP, Windows, Databases, VB.NET, CSS, Visio, Microsoft Office, Windows 7, Windows XP Pro, Computer Repair
Education
Stark State College of Technology 2007 — 2012
Associate's degree, Management Information Systems
Stark State College of Technology
Management Information Systems, General
APS Dreamworks, Inc. January 1992 - Present
VXI Global Solutions, LLC March 2013 - April 2014
Diebold April 2012 - November 2012
Office Team February 2011 - April 2011
Deventure Health Partners July 2008 - December 2008
DRB Systems, LLC 2007 - 2008
Skills
WiFi, Customer Support, Troubleshooting, Computer Hardware, Customer Service, Technical Support, Active Directory, Printers, Help Desk Support, HTML, Networking, Software Installation, Hardware, Windows 7, Management, Leadership, Microsoft Office, Windows, Team Leadership, Call Centers, Training
Education
University of Phoenix 2004 — 2004
4.0, Bachelors of Computer Science, 4.0
Glen Oak High School 1989 — 1992
Yes, English, Math, Government, Electronics
Budget Dumpster Rental April 2015 - Present
Fidelity Systems December 2014 - April 2015
Wireless Partners May 2014 - September 2014
VXI Global Solutions, LLC May 2013 - March 2014
h.h. gregg March 2012 - December 2012
Action Door June 2005 - February 2010
Skills
Sales, Accounting, Microsoft Excel, Microsoft Office, Construction, Access, Customer Service, Data Entry, Time Management, Outlook, Technical Support, Telecommunications, Call Centers, Financial Analysis, Financial Accounting, Tax Preparation, Bookkeeping, Merchandising, Microsoft Word, PowerPoint, Teamwork, Retail, Telephone Skills, Troubleshooting, General Ledger, Windows 7, Active Directory, Microsoft Exchange, Barracuda Spam Firewall, Windows Server, SSL Certificates, Digital Certificates
Education
The University of Akron 2006 — 2011
Accounting and Finance
Riverside High School 2002 — 2006
H.S. Diploma, College Prep
ValleyCare Health System July 2015 - Present
VXI Global Solutions, LLC October 2014 - July 2015
VXI Global Solutions, LLC June 2014 - October 2014
Altercare of Cuyahoga Falls July 2013 - June 2014
Vision Quest October 2012 - July 2013
UPS May 2007 - November 2012
Skills
Human Resources, Talent Acquisition, Operations Management, HRIS, Training, EEOC, Employee Relations, Attrition Reduction, Recruiting, Employee Engagement, Process Improvement, Change Management, Leadership Development, FMLA, Union Agreements, Call Centers, New Business Development, Employee Benefits, Payroll, Customer Service, Logistics, Business Strategy, Public Speaking, Forecasting, Supply Chain Management, Analysis, Microsoft Excel, Microsoft Office, Event Planning, Financial Analysis, Supply Chain, Performance Management, Performance Improvement, Operational Planning, BWC, Organizational..., Organizational..., Business Process..., International Business
Education
Liberty University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Liberty University 2012 — 2013
Masters of Arts Management & Leadership (M.A.M.L.), International Business, Business Administration & Management, Human Resources
Liberty University 2009 — 2012
Bachelor of Science (BS), International Business
VXI Global Solutions, LLC April 2013 - August 2014
Skills
Microsoft Office, Customer Service, Microsoft Word, Research, Public Speaking, PowerPoint, Social Media, Strategic Planning, Project Management, Management, Event Planning, Leadership, English, Teaching, Teamwork, Team Building, Nonprofits
Education
Kent State University 2001 — 2006
Associate's Degree, Accounting and Business/Management
Timken Sr. High School 1993 — 1994
Marketing/Marketing Management, General
VXI Global Solutions, LLC June 2015 - Present
Legends August 2014 - Present
Red Lobster March 2014 - June 2014
Summer Night Lights - Mayors office June 2012 - September 2012
Ed Hardy November 2011 - September 2012
Kids Foot Locker September 2011 - November 2011
Vicki Nelson Consultant 2009 - December 2010
Office of Cindy Marinangel - Actrss January 2009 - July 2010
Skills
Retail Sales Analysis, Dance, Modern Dance, Tap Dance, Motorcycle, Motorsports, MX Road, Healthcare, Medical Assisting, Medical Terminology, Ballet, Modeling, Cashiers, Customer Service, Nannies, Assistants, Clerks, Fashion, Commercial Photography, Music, Rap
Education
Mandl The College of Allied Health 2013 — 2014
Associate's degree, Medical/Clinical Assistant
West Los Angeles College 2012 — 2012
VXI Global Solutions, LLC March 2013 - Present
American Express April 2010 - March 2013
American Express Int'l (Singapore) April 2007 - April 2010
CHOW Food Court sdn bhd 2006 - 2007
Virtela Communications 2004 - 2006
Singapore Telecommunications 2002 - 2004
Singapore Telecommunications 1999 - 2002
SkyTel Communications (USA) 1997 - 1999
Skills
Vendor Management, Marketing, Call Center, Analytics, Product Management, Business Strategy, Strategic Partnerships, Marketing Strategy, Business Development, Product Marketing, New Business Development, Strategy, CRM, Call Centers, Management, Customer Experience, Quality Assurance, Relationship Management, Cross-functional Team..., Competitive Analysis, Team Management, Start-ups
Education
University of Manchester (Sotheby's Institute of Art) 2008 — 2010
MA
University of California, San Diego 1993 — 1996
BA
University of California, Santa Cruz 1991 — 1993
ba
Meiji Gakuin University
The Retail Computer Group March 2014 - Present
VXI Global Solutions, LLC February 2013 - March 2014
The MetroHealth System May 2012 - August 2012
US Army January 2001 - September 2008
Skills
Java, C++, C, HTML, JavaScript, SQL, Microsoft Office, MySQL, Programming, Windows, Linux, PHP, CSS, Servers, Computer Hardware, Intelligence, Military, OS X, Operating Systems, Security, Access, Troubleshooting, Web Development, Network Administration, Windows 7, System Administration, Networking, Data Center, Android, Web Applications, Ubuntu, Eclipse, Object Oriented Design, Active Directory, Team Leadership, Computer Science, Software Installation, Help Desk Support, Windows XP, Windows Server, SharePoint, Technical Support, VMware, Wireless Networking, Testing, Computer Repair, Computer Maintenance, Remote Desktop, Information Technology, Microsoft Exchange
Education
The University of Akron 2009 — 2013
Associate of Science (A.S.), Computer Science
United States Army Intelligence Academy 2001 — 2001
Military Occupational Specialty, Military Intelligence, General
VXI Global Solutions, LLC May 2013 - Present
InfoCision Management Corporation January 2013 - May 2013
West Corporation June 2012 - November 2012
InfoCision Management Corporation May 2011 - June 2012
Skills
Microsoft Office, Windows, Mentoring, Quality Assurance, Supervision
Education
Keiser University-Ft Lauderdale
Associate's degree, Medical/Clinical Assistant
Knighted Ventures February 2015 - Present
VXI Global Solutions, LLC September 2013 - February 2015
The Music Center October 2008 - February 2011
Los Angeles Times January 2010 - August 2010
Skills
Defensive Driving, Multi Tasking, Keen Listener, Social Media, Art Direction, Writing, Spanish-English, Smartphones, History, Historical Research, Music History, Art History, Ancient History, Customer Service, Community Outreach, Editing, Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, Museums, PowerPoint, Public Speaking, Raiser's Edge, Spanish, Research
Education
University of California, San Diego 2010 — 2013
Bachelor of Arts (B.A.), History
Pasadena City College 2008 — 2010
Biology/Biological Sciences, General
Pilgrim School 1993 — 2004
VXI Global Solutions, LLC March 2014 - Present
Greentree Counseling Center April 2013 - September 2014
Target Corporation September 1995 - September 2012
Skills
Employee Relations, Training, Employee Engagement, Hiring Practices, Staff Retention, Leadership, Management, Case Management, Staff Development, Communication, Performance Management, Records Management, Collaborative Learning, Retail Category..., Interviewing Skills, Customer Service, New Hire Orientations
Education
Kent State University 1993 — 1998
Bachelors of Science, Psychology
VXI Global Solutions, LLC January 2015 - Present
VXI Global Solutions, Inc October 2011 - January 2015
Vonage September 2007 - October 2011
Vonage America December 2005 - September 2007
Bach To Rock Music School April 1999 - February 2006
Service Merchandise Company June 1996 - April 1999
Skills
Call Center, RFP, Vendor Relations, Data Analysis, Access, Telemarketing, Databases, DBVisualizer, Microstrategy, PostgreSQL, SQL Server, Customer Satisfaction, Call Centers, Microsoft SQL Server, Outsourcing, Customer Experience, Vendor Management, Customer Retention, Telecommunications, Process Improvement, Management, Contact Centers, CRM, Leadership, Team Management, Service Delivery, Quality Assurance, Call Center Development, Program Management, CCNA, CCDA, Routing Protocols, Software Documentation, Inbound Marketing, Technical Support, VoIP, Avaya, Team Leadership, Troubleshooting, Capacity Planning, Business Analysis, Offshoring, Cross-functional Team..., Visio, Networking, Analytics, Training, Marketing, IVR, Business Process...
Education
Rutgers University-New Brunswick 1997 — 2003
Monmouth Conservatory of Music 1994 — 1997
Piano performance
VXI Global Solutions, LLC November 2013 - Present
VXI Global Solutions, LLC October 2012 - November 2013
VXI Global Solutions, LLC July 2012 - October 2012
Skills
BPO, Call Centers, Vendor Management, Outsourcing, Technical Support, Customer Experience, Workforce Management, Service Delivery, SLA, CRM, Customer Satisfaction, Offshoring, Management, Sales, Analysis, Customer Service, Training, Process Improvement
Education
Ohio Valley College of Technology
Medical Office Management/Administration
The University of Toledo August 2015 - Present
Starbucks September 2013 - Present
Lochness Medical Inc. May 2014 - August 2014
VXI Global Solutions, LLC May 2013 - August 2013
Incept May 2012 - August 2012
EBSCO TeleServices November 2010 - August 2011
Clay's Park Resort May 2008 - November 2010
Skills
Customer Service, Sales, People-oriented, Business Analysis, Marketing Communications, Leadership, Team Leadership, Time Management, Customer Satisfaction, Public Speaking, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint
Education
University of Toledo 2015 — 2016
Master of Business Administration (M.B.A.), Healthcare Systems Management and Public Health Administration
University of Toledo 2011 — 2015
BSPS, Pharmacy, Pharmaceutical Sciences, and Administration
Stark State College of Technology 2009 — 2011
PSEO credits, General Studies
Synchrony Financial 2014 - Present
Quality Suites, Hinesville, GA June 2014 - Present
Vixxenn Hair Boutique March 2014 - Present
JLM Marketing November 2011 - Present
VXI Global Solutions, LLC December 2013 - February 2014
Quality Suites, Hinesville, GA 2014 - 2014
Silverado Senior Living July 2013 - November 2013
Hotteez February 2013 - September 2013
JLM Marketing March 2011 - July 2013
Manpower Temporary Services March 2011 - June 2013
Skills
Customer Service, Scheduling, Word, Outlook, Event Management, Microsoft Office, Event Planning, Customer Relations, Social Media, Microsoft Word, Marketing Strategy, Sales, Trade Shows, Public Speaking, Marketing, Social Networking, Entrepreneurship, Process Scheduler, Small Business, Team Building, Teamwork, Leadership, Nonprofits, Fundraising, Strategic Planning, Training, Community Outreach, Leadership Development, Public Relations, Social Media Marketing, Healthcare
Education
The University of Akron 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Social Work
New Philadelphia High School 1988 — 1988
Diploma, College Prep
VXI Global Solutions, LLC December 2014 - Present
United Victory Systems 1991 - Present
Skills
Broadcast, Video Production, Final Cut Pro, Avid, Photojournalism, Mac OS, Microsoft Office, Garageband, Video Editing, Videography, Adobe Premiere, Technical Directior, Broadcast Television, Television, Telemarketing, ENG Editing, ELECTRONIC NEWS..., MASTER..., Production Assistance, PRODUCTION MANAGER, Avid Media Composer, Camera Operating, Final Cut Studio, Media Production, Production Management, Social Media
Education
Howard University 1987 — 1990
Broadcast Journalism
Northern Virginia Community College
VXI Global Solutions, LLC July 2015 - Present
The Coca-Cola Company August 2011 - August 2015
The Home Depot May 2004 - February 2010
Skills
Customer Service, Inventory Management, Retail, Customer Satisfaction, Process Improvement, Store Management, Supervisory Skills, Team Building, Team Leadership, Time Management, Operations Management, Training, Account Management, Performance Management, Strategic Planning, Recruiting, Coaching, Project Management
Education
University of Phoenix 2005 — 2007
MBA, Master of Business Administration
The University of Memphis
B.A., Communications
VXI Global Solutions, LLC May 2013 - January 2014
Skills
Audio Engineering, Logic Pro, Audio Editing, Music Production, Recording, Pro Tools, Mastering, Voice Over, MIDI, Video Editing, Sound Mixing, Live Recording, Film Scoring
Education
Los Angeles Film School 2010 — 2012
Associate of Arts (A.A.), recording
Crenshaw high school 2002 — 2006
High school Diploma
5/3 Bank September 2015 - Present
VXI Global Solutions, LLC January 2014 - September 2015
Cognosante March 2013 - July 2013
Medco April 2012 - January 2013
Personal Insurance Administrators, Inc. June 2007 - June 2011
Aerotek Professional Services 2011 - 2011
WellPoint March 1998 - March 2007
TeleTech August 2006 - January 2007
Blue Cross of California 1998 - 2007
All Valley Security, Inc. September 1994 - June 1997
Skills
Training &..., Technical Training, Training Delivery, Project Coordination, Microsoft Office, Visio, Executive Management, Instructional Design, Software Training, Customer Service, Coaching, Call Center, PeopleSoft, Outlook, Mentoring, Technical Writing, Documentation, Process Improvement, Hiring, PowerPoint, Interviewing, Supervisory Skills, Word, Excel, Adobe Acrobat, E-learning, Hands-on Training, Software Documentation, E-Learning, Microsoft Word, Microsoft Excel, Business Analysis, Employee Training, Insurance, Healthcare, Call Centers, Health Insurance, Interviews, Employee Relations, Performance Management, Team Building, Vendor Management, Training, Program Management, Business Process..., Management, Change Management, SharePoint, Employee Benefits, Needs Analysis
Education
Ameritech 1997 — 1998
Business Administration and Management, General
Moorpark College 1983 — 1984
General
Royal High School 1982 — 1983
Diploma, General
John H. Francis Polytechnic High School 1981 — 1982
Diploma
Advantage Sales & Marketing January 2015 - Present
Los Angeles County Department of Mental Health March 2014 - Present
Los Angeles Dodgers March 2013 - December 2014
Trust & Believe Empowerment April 2009 - December 2014
Nordstrom October 2011 - August 2012
VXI Global Solutions, LLC May 2006 - January 2011
SBC/ Pacific Bell March 1999 - May 2005
Skills
Event Planning, Nonprofits, Non-profits, New Business Development, Recruiting, Business Planning, Fundraising, 10 Key, Media Relations, Entertainment, Press Releases, Leadership Development, Volunteer Management, Digital Media, Public Relations, Community Outreach, Strategic Planning, Event Management, Marketing, Management, Program Development, Program Management, Creative Writing, Microsoft Excel, Public Speaking, Customer Service, Social Networking, Social Media, Leadership, Social Media Marketing, Coaching, Customer Retention, Sales, Call Centers, Training, Team Building, Blogging, Television, Research, Video Production, Community Development, Customer Satisfaction, Microsoft Office
Education
USC School of Social Work 2012 — 2013
Certification, Health Care Navigation
Los Angeles City College 2008 — 2010
Media Production, Radio and Television Broadcasting Technology/Technician
American InterContinental University 2002 — 2006
International Business, International Business
UCLA Extension Architecture and Interior Design 1994 — 1997
Certified Interior Design, Interior Design
Keller Williams Legacy Group Realty April 2015 - Present
Paramount Property Investments LLC. October 2014 - Present
VXI Global Solutions, LLC May 2014 - Present
VXI Global Solutions, LLC November 2012 - Present
Skills
CRM, Call Centers, Customer Service, Troubleshooting, Leadership, Contract Negotiation, Small Business, Investment Properties, Team Building, Marketing, Training, Sales, Microsoft Office, Real Estate, Management, Microsoft Word, Strategic Planning, Marketing Strategy
Education
The University of Akron
Real estate studies, Real Estate
Pacific BMW October 2014 - Present
Volvo of Santa Monica March 2014 - September 2014
Beverly Hills BMW August 2013 - February 2014
VXI Global Solutions, LLC January 2013 - July 2013
Nemet Motors February 2012 - October 2012
Hooman Automotive Group January 2011 - August 2011
Skills
Automotive, Automobile, Parts, Customer Satisfaction, Automotive Aftermarket, Management, Sales, Customer Retention, Dealers, Profit, Vehicles
Education
Colegio de San Juan de Letran 2004 — 2007
Bachelor of Arts, Communication Arts
VXI Global Solutions, LLC June 2014 - Present
PGD Enterprises June 2006 - April 2014
Sutherland Global Services June 2012 - June 2013
Canisius College September 2009 - May 2012
Skills
PowerPoint, Event Planning, Microsoft Office, Student Affairs, Time Management, Social Media, Training, Microsoft Word, Public Speaking, Microsoft Excel, Social Networking, Customer Service, Facebook, Leadership, Management
Education
Canisius College 2008 — 2012
Bachelor of Arts (B.A.), Psychology
HealthSmart January 2010 - Present
VXI Global Solutions, LLC August 2009 - January 2010
Medical Management Solutions, LLC August 2008 - August 2009
Skills
HIPAA, Microsoft Office, Active Directory, Access, Visio, Software Documentation, Troubleshooting, System Administration, Call Centers, Help Desk Support, Process Improvement, Customer Service, Medical Billing, Team Building, Sales, Public Speaking, Microsoft Word, Training
Education
University of Phoenix 2015 — 2017
Bachelor of Science (B.S.), Information Technology Project Management
Texas Tech University 1999 — 2003
Undecided, General Studies
VXI Global Solutions, LLC April 2015 - Present
IN Marketing Services April 2013 - April 2015
eRecyclingCorps January 2012 - December 2012
Avis Budget Group July 2011 - January 2012
Verizon Wireless November 2001 - December 2010
Mobile Systems Wireless December 2000 - August 2001
Parrot Cellular November 1999 - December 2000
Skills
Sales Trainings, Sales Management, Account Management, Regional Development, Sales Operations, Talent Development, Talent Acquisition, Training & Development, Curriculum Development, Curriculum Design, Leadership Development, Employee Training, Sales, Customer Experience, Wireless, Training, Customer Retention, Customer Service, Training Delivery, Call Centers, Cold Calling, Recruiting, Management, Coaching, Retail, Talent Management
Education
Western Governors University 2013 — 2014
Bachelor of Science (BS), Business Management
California State University-East Bay 2001 — 2003
Business Administration
Diablo Valley College 1999 — 2001
Business Administration
Antioch High School 1995 — 1998
High School Diploma, General Education
VXI Global Solutions, LLC March 2014 - Present
RetailSolana Corporation January 2007 - Present
TRC Consulting January 1990 - Present
CCH COMPUTAX January 2002 - January 2003
Skills
VirtualBox, DNS, VMware, Servers, Microsoft Exchange, Hardware, Group Policy, Software Installation, Help Desk Support, Server Administration, DHCP, FTP, Windows Server, Windows Vista, Computer Hardware, Technical Support, Laptops, Microsoft Servers, System Administration, Ubuntu, Active Directory, Windows XP, Virtualization, Windows 7, Windows, Operating Systems, Troubleshooting, Remote Desktop
Education
Stark State College of Technology 2015 — 2015
Gates College 2000 — 2001
Microsoft MCSE Certification, MCP certification
Defence Systems Management College 1988 — 2000
Program, Engineering and Cost Management, Cetified
BSEET The University of Akron 1982 — 1988
BSEET, Engineering Electronics Technology
VXI Global Solutions, LLC December 2014 - Present
VXI Global Solutions, LLC April 2014 - Present
Seattle Pacific University September 2012 - June 2013
Kirkbride Associates January 2013 - March 2013
Swedish Medical Center January 2013 - March 2013
Seattle Pacific University 2012 - 2013
NrGize Lifestyle Cafe January 2012 - July 2012
Wells Fargo January 2012 - June 2012
Downey Pride Villas January 2009 - July 2011
Legal Shields January 2010 - January 2011
Skills
Great in Statistics, Detail Oriented, Excellent in Writing, Extremely effective..., Advanced in Microsoft..., Good in Public Speaking, Excellent time..., Able to juggle multiple..., Fast learner, Training, HR Consulting, Time Management, Psychology, Industrial Organization, Interviews, Research, SPSS, Hiring, Leadership, Program Evaluation, Project Management, Recruiting, Talent Acquisition, Job Analysis, Coaching, Customer Service
Education
Biola University
BA, Psychology; Psychology
Seattle Pacific University
MA, Industrial Organizational Psychology
Homeside Financial April 2015 - Present
VXI Global Solutions, LLC September 2014 - April 2015
VXI Global Solutions, LLC March 2013 - September 2014
International Soap Box Derby May 2014 - August 2014
The University of Akron August 2012 - August 2013
The University of Akron Student Recreation & Wellness Center October 2010 - May 2012
Akron Aeros April 2011 - September 2011
Skills
Leadership, Sports, Marketing, Sports Management, Event Planning, Sports Marketing, Event Management, Ticket Sales, Facebook, Social Media, PowerPoint, Microsoft Office, Time Management, Customer Service
Education
The University of Akron 2009 — 2014
Bachelor of Science (B.S.), Sports Management
Working Solutions February 2012 - Present
VXI Global Solutions, LLC December 2009 - July 2012
US Army 2001 - 2009
Skills
Call Center, Outsourcing, Customer Satisfaction, BPO, Workforce Management
Education
Grantham University
VXI Global Solutions, LLC August 2015 - Present
Vertex Business Services May 2014 - February 2015
State Farm August 2013 - May 2014
Ramsey Enterprises February 2012 - August 2013
Teleperformance March 2005 - December 2011
United States Marine Corps October 1988 - March 2003
Skills
Training, Help Desk Support, Troubleshooting, Networking, Leadership, Vendor Management, System Administration, Process Improvement, Coaching, Service Delivery, Team Management, Performance Management, Customer Service, Management, Microsoft Office, Sales, Team Leadership
Education
Albany Technical College 2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
Albany State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
International Contact, Inc. May 2015 - Present
Jack in the Box November 2014 - May 2015
Walmart March 2012 - November 2014
Target March 2010 - February 2012
Ideal Positions February 2009 - November 2009
National Satellite Systems October 2008 - January 2009
VXI Global Solutions, LLC March 2008 - September 2008
Continental Warranty, LLC May 2005 - February 2008
Accountancy Plus June 2002 - June 2004
Skills
Team Leadership, Safety Compliance, Staffing, Training, Guest Service Management, Profit & Loss Management, Process Improvement, Logistics, Inventory Management, Quality Control, Recruiting, Team Motivation, Problem Solving, Food Safety, Workplace Safety, Retail, Sales, Customer Service, Restaurant Management, Asset Management, Strategic Sales Plans, Internal Investigations, Accounting, Shipping & Receiving, Strategic Vision, Human Resources, Risk Management, Order Management, Cost Control, Facilities Management, Merchandising, Sales Management, Inventory Control, P&L, Team Building
Education
Laney College 2014 — 2018
Bachelor of Science (B.S.), Business Administration, Management, and Operations
Pierce College 2004 — 2006
Psychology, Philosophy
Hamilton Music Academy 2000 — 2004
Music Theory and Performance
Aerotek August 2015 - Present
George Financial Services June 2014 - August 2015
VXI Global Solutions, LLC January 2013 - August 2014
Napoli's Italian Eatery June 2002 - December 2012
Skills
Insurance, Sales Management, Customer Service, Leadership, Team Building, Teaching, Entrepreneurship, Analysis, Public Speaking, Organization Skills, Organizational..., Team Leadership, Interpersonal..., Budgets, Coaching, Financial Reporting, Finance, Forecasting, Process Improvement, Management, Negotiation, Teamwork, Volunteer Management
Education
Kent State University 2010 — 2015
Bachelor of Business Administration (BBA), Finance, General, Senior
Blackstone Gaming January 2014 - July 2014
VXI Global Solutions, LLC February 2010 - March 2013
Skills
Customer Service, Microsoft Office, Sales
Education
California State University-Northridge 2013 — 2015
Financial Planning and Services
Los Angeles City College
Unemployed June 2015 - Present
The William Warren Group April 2015 - June 2015
Urgent Care September 2014 - October 2014
VXI Global Solutions, LLC July 2013 - September 2014
VXI Global Solutions, LLC July 2013 - January 2014
Energy Source Solutions May 2013 - July 2013
Verizon Communications 2007 - 2008
CVS Pharmacy November 2006 - November 2007
Skills
Clerical Skills, Filing, Janitorial, Food Service Sanitation, Food Service Operations, Appointment Scheduling, Typing 60 wpm, Cashiering, Merchandising, Microsoft Office, Stocking, Dispatching, Bartending, Data Entry, Telephone Skills, Fax, 10 Key, Sales, Schedules, Spreadsheets, Office Equipment, Internet Explorer, Scanners, Clerical Work, Microsoft Office 2007, Retail Sales, Phone Etiquette, Team-oriented, Inventory Control, People Skills, Cash Register, Volunteering, Goal Oriented, Call Centers, Critical Thinking, Inventory, Teamwork, Customer Service, Microsoft Excel, PowerPoint, Team Building, Microsoft Word, Marketing
Education
American Career College 2014 — 2015
Medical Billing and Coding
Long Beach City College 2006 — 2009
Allstate Career School 2005 — 2005
Certificate of Completion, Medical/Clinical Assistant
Mayvenn March 2015 - Present
Cambridge home health July 2014 - Present
Absolute Healthcare Providers Ltd March 2009 - Present
VXI Global Solutions, LLC December 2012 - June 2013
Courtyard by Marriott April 2009 - May 2012
Skills
Healthcare, Cpr Certified, Wound Care, Patient Education, Patient Safety, Healthcare Management, Home Care, Customer Service, Medical Billing, Microsoft Word, Microsoft Office, Appointment Scheduling, First Aid, PowerPoint, Medical Coding, Microsoft Excel, Nursing, Hospitals, Direct Patient Care, Inpatient, Medical Records, Quality Patient Care, Medication..., Clinical Research, HIPAA, Medical Terminology, Data Entry, Nursing Care, Patient Advocacy, Healthcare Information..., Telephone Skills, Trach Care, Elder Care, Vital Signs, Blood Pressure, Specimen Collection, Triage, Physicians, Medical Assisting, Patient Support, Chart, Drawing Blood, Clinics, Medical Office, Medical Compliance, Health Information..., Medical Transcription, Credentialing, Medicine, Injectable
Education
Walsh University 2015 — 2019
Bachelor in nursing, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Stark State University 2014 — 2018
Bachelors of Health Administration, Registered Nursing/Registered Nurse
Penn Foster 2010 — 2014
High school diploma, General Studies with concentration in health
Ashford University 2005 — 2009
Associates in healthcare administration, Medical Informatics
AT&T August 2015 - Present
Chowking Food Corp. July 2015 - Present
VXI Global Solutions, LLC October 2014 - July 2015
VXI Global Solutions, LLC July 2014 - October 2014
VXI Global Solutions, LLC July 2014 - July 2014
VXI Global Solutions, LLC July 2013 - July 2014
ePerformax May 2012 - May 2013
ePerformax January 2011 - May 2012
Skills
BPO, Call Centers, Customer Satisfaction, Leadership, Customer Service, Operations Management, Team Management, Training, Performance Management, Management
Education
Manila Doctors College 2009 — 2010
Hotel, Motel, and Restaurant Management
Jensens Finest Foods July 2015 - Present
VXI Global Solutions, LLC September 2013 - Present
Bold Pueblo Games May 2012 - Present
Freelance Serving/Catering Assistant October 2006 - Present
Self-Employed April 2001 - Present
Sarah Tunsevong August 2010 - August 2013
Mary and Zach Evans June 2007 - July 2010
Rivermont Care and Rehabilitation June 2005 - October 2007
Cloverdale Manor February 2004 - March 2005
Applebee's August 1999 - February 2004
Skills
Customer Service, Management, Customer Satisfaction, Leadership, Team Management, Coaching, Performance Management, Recruiting, Human Resources, Customer Experience, Call Centers, Customer Retention, Customer Relations, Project Management, Client Liason, Artist Relations, Waiting, Food Preparation, Frying
Education
Alabama State University 1999 — 2001
Biochemistry, 2.7
Ider high school, Ider AL 1995 — 1999
High School, 3.6
Comcast Business July 2015 - Present
VXI Global Solutions, LLC December 2011 - May 2015
French Machines Inc. May 2011 - December 2011
Northern States Metals 2009 - 2011
VXI Global Solutions, LLC 2008 - 2009
1800flowers.com 2006 - 2008
Skills
Ability to multitask in..., Able to stay calm in..., Comfortably interact..., General knowledge of..., Microsoft Word, Troubleshooting, Data Entry, Call Centers, Leadership, Customer Satisfaction, Customer Service, Customer Experience, Process Improvement, Sales, Quality Assurance, Performance Management, Time Management, Technical Support, Problem Solving, Team Leadership, Teamwork, Customer Retention
Education
Virginia Union University 1996 — 1998
Accounting
Rayen High School 1992 — 1996
High School, College Prep., 12
Kent State University
Business Administration and Management, General
Parker Hannifin July 2015 - Present
VXI Global Solutions, LLC March 2015 - July 2015
Altronic Group May 2014 - February 2015
GE Healthcare May 2013 - April 2014
VisionQuest October 2012 - May 2013
Mercy Health (formerly Humility of Mary Health Partners) August 2012 - October 2012
West Corporation March 2011 - August 2012
PTI-QCS July 2010 - March 2011
Millennia Housing Management, LTD. June 2009 - October 2010
American Maintenance June 2007 - June 2009
Skills
Customer Service, Mentoring, Microsoft Office, Quality Control, Time Management, Customer Satisfaction, Teamwork, Technical Support, Microsoft Word, Customer Experience, Data Entry, Management, Inventory Management, Microsoft Excel, PowerPoint, Social Networking, Outlook, Communication, Sales Management
Education
Liberty University 2010 — 2012
Associate Degree, International Business
Youngstown State University 2004 — 2009
N/A, Business Administration and Management, General
Youngstown Early College 2004 — 2008
Diploma, High School/Secondary Diplomas and Certificates
POCAD August 2009 - July 2015
Las Vegas Rock & Roll Hall of Fame 2010 - 2013
VXI Global Solutions, LLC January 2008 - April 2009
Honeywell Aerospace April 2003 - July 2004
S.E.P.T. Libre Achat February 1996 - April 1998
S.E.P.T. L'Hotellerie September 1991 - January 1996
Florida Insurance Agencies November 1988 - February 1991
Florida Insurance Agencies September 1985 - October 1988
Skills
Bilingual French, Customer Service, Contract Negotiation, Supplier Negotiation, Sales Management, Office Administration, Database Administration, Microsoft Office, International Trade, System Migration, Technical Support, French, Microsoft Excel, Microsoft Word, Project Planning, PowerPoint, Training, Web Design, Web Development, Management, Team Building, Public Speaking, Negotiation, Sales, Strategic Planning
Education
Florida State College at Jacksonville 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), IT Management
Los Angeles Pierce College 2009 — 2014
Associate of Arts (A.A.), Programming for Business, Business Administration, Social and Behavioral Science, G.P.A. 3.9
Flowserve Corporation September 2014 - Present
VXI Global Solutions, LLC June 2011 - September 2014
Local Concept, Inc. March 2011 - June 2011
University of California, Riverside September 2009 - December 2010
HSBC July 2009 - September 2009
United International College June 2006 - June 2008
Shenzhen Advanced People Test & Appraisal Center June 2005 - August 2005
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Project Management, Microsoft Word, Data Analysis, Research, Outlook, QuickBooks, Market Research, Analysis, Recruiting, Human Resources, Strategy, Accounting
Education
University of California, Riverside - A. Gary Anderson Graduate School of Management 2009 — 2010
Master of Business Administration (MBA)
Illinois Institute of Technology 2008 — 2008
M.B.A.
Beijing Normal University 2002 — 2006
B.A., Human Resources Management
VXI Global Solutions, LLC February 2015 - Present
Alorica July 2013 - October 2014
Sutherland Global Services July 2003 - June 2013
Microsoft Corporation November 1991 - November 2000
Skills
Sales, Sales Management, BPO, KPO, Outsourcing, Workforce Management, Call Center, Inbound Marketing, Offshoring, Lead Generation, Lead Management, SaaS, Telemarketing, Program Management, Product Management, Call Centers, Team Management, Sales Process, Strategic Partnerships, Call Center Development, Transition Management, Contact Centers, Pre-sales, Customer Retention, Business Development, Account Management, Solution Selling, Service Delivery, Customer Experience, Customer Satisfaction, P&L Management, Vendor Management, CRM, Sla
Education
Rocky Mountain College 1981 — 1985
Bachelor of Science (BS)
VXI Global Solutions, LLC January 2015 - Present
Symbio November 2013 - December 2014
Freeborders March 2007 - November 2013
TekStaffing Solutions 2005 - 2007
CastleRock Technology 2002 - 2005
Human Code/Presage Studio 1999 - 2001
Red Sky Interactive 1996 - 1999
Skills
Talent Acquisition, Recruiting, Vendor Management, Sourcing, Employee Relations, Human Resources, Temporary Placement, Performance Management, HRIS, Outsourcing, Change Management, Consulting, Business Service..., Onboarding, Benefits Negotiation, Leadership, Technical Recruiting, CRM, SDLC, Screening, Process Improvement, PeopleSoft, Financial Services, Applicant Tracking..., Talent Management, Business Analysis, Project Management, Start-ups, Management, Hiring, Professional Services, E-commerce, Strategic Planning, Information Technology, Executive Management, New Business Development, Resource Management, Executive Search, Screening Resumes, SaaS, Internet Recruiting, Employee Engagement, Business Development, Succession Planning, Contract Recruitment, Training, Staff Augmentation, HR Consulting, Employee Benefits
Education
San Francisco State University
lifeline screening January 2014 - Present
Fidelity National Collections November 2012 - May 2014
VXI Global Solutions, LLC May 2012 - November 2012
Education
Kent State University 2014 — 2018
Business/Commerce, General
TaskUs May 2015 - Present
Jamabi August 2011 - Present
VXI Global Solutions, LLC May 2012 - May 2015
eTelecare Global Solutions / Stream Global Services May 2006 - September 2011
eTelecare Global Solutions / Stream Global Services June 2005 - May 2006
Power-One October 2002 - June 2005
A.T. Kearney July 2001 - August 2001
Skills
Entrepreneurship, Strategic Planning, Cross-functional Team..., Business Development, Management, Strategic Partnerships, Start-ups, Competitive Analysis, Business Strategy, Leadership, Training, Sales, Business Process..., Project Management, Program Management, Marketing Strategy, P&L Management, Mergers & Acquisitions, Process Improvement, Business Planning, Marketing, Operations Management, E-commerce, Account Management, Negotiation, Market Research, Executive Management, Outsourcing, Contract Negotiation, Analysis, Strategy, Change Management, Vendor Management, Product Development, Telecommunications, Integration
Education
UCLA Anderson 2000 — 2002
MBA, Finance, Strategy and Enterpreneurship
Indian Institute of Technology, Roorkee 1993 — 1997
BS, Electrical Engineering
Delhi Public School - R. K. Puram 1991 — 1993
Mayo College, Ajmer 1988 — 1991
VXI Global Solutions, LLC November 2013 - Present
Designer Tile Installation Inc April 1992 - Present
AWP March 2012 - June 2012
Lowe's Home Improvement 1996 - 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Team Building, Customer Service
Education
Perry High School 1976 — 1979
Diploma, College Prep
Stark State College of Technology
Business Administration and Management, General
Conquest Media Group 2015 - Present
VXI Global Solutions, LLC 2013 - 2014
Le Cordon Bleu 2012 - 2013
Anthem Education Group 2009 - 2012
OnQ Financial 2005 - 2009
Captial Enhancement Advisors 1999 - 2002
The Boucher Group 1993 - 1999
United States Marine Corps 1984 - 1991
Skills
Leadership Development, Public Speaking, Admissions, Recruiting, Coaching, Sales Management, Enrollment Management, Training, Event Planning, Team Building, CampusVue, Leadership, Employee Training, Resume Writing, Student Financial Aid, Higher Education, Student Recruiting, Management, Student Affairs, Adult Education, Retaining Customers, Career Development, Organizational..., Educational Leadership, Accreditation, Career Counseling, Staff Development, Sales, Interviews, Hiring, Start-ups, Campus, Operations Management, Distance Learning, Admissions Counseling, Academic Administration, Student Engagement, E-Learning, Higher Education..., Instructional Design, Academia, Academic Advising, Student Counseling, Curriculum Development, College Recruiting, Curriculum Design, Conflict Resolution, Customer Retention, Strategic Planning, Teaching
Education
National-Louis University
Applied Behavioral Science
University of Oklahoma
Master's Studies in Public Adminsitration
Peak Performance Marketing Solutions September 2015 - Present
VXI Global Solutions, LLC September 2011 - May 2012
Global Futures Exchange & Trading Company March 2008 - September 2011
Geek Squad October 2007 - January 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Mac OS, Linux System..., Windows Server, Technical Support, Windows XP, Troubleshooting, Help Desk Support, Software Installation, Operating Systems, Windows Vista, Windows, OS X, Linux, Asterisk, Videography, Video Editing, Windows 7, Active Directory, Networking, CompTIA A+, Microsoft Certified..., Computer Maintenance
Education
Asher College 2014 — 2015
Computer Specialist and Network Technician, Information Technology, 4.0
University of Phoenix 2011 — 2013
Associate of Arts (AA), Information Technology - Network and Data Communication, 3.78
Istituto di Stato per la Cinematografia e la Televisione 1994 — 1999
High School Diploma, Cinematography and Film/Video Production, 70/100
Sears Holdings Corporation November 2014 - Present
4Ohana January 1999 - Present
VXI Global Solutions, LLC January 2010 - December 2013
Dummafyde (skapunk- Pop punk band) January 2007 - January 2013
ATT Mobility September 2008 - April 2009
Timewarner Cable Inc May 2002 - February 2008
Comcast Cable June 2001 - February 2002
ATT Broadband February 2001 - February 2002
webvision July 1999 - August 2000
JH Property Management Limited November 1998 - February 1999
Skills
Customer Service, Event Planning, Entertainment, Public Speaking, Event Management, Social Networking, Budgets, Sales, Customer Satisfaction, Direct Sales, Sales Process, Inside Sales, Call Centers, Property Management, Marketing, Social Media Marketing
Education
Multnomah University 1992 — 1994
Bible/Biblical Studies- Youth Ministry
Multnomah University
Bible/Biblical Studies
Retired April 2015 - Present
VXI Global Solutions, LLC November 2014 - Present
Intuit July 2010 - September 2014
West Customer Management Group January 2009 - January 2010
West Asset Management October 2007 - January 2010
Fifth Third Bank/CMC February 2005 - October 2007
Card Management Corporation (CMC) 2005 - 2007
OPINION RESEARCH CORP 1998 - 2004
Skills
Call Center, Training, Management, Leadership, Team Management, Customer Satisfaction, Process Improvement, Workforce Management, Business Process..., Operations Management, Consultative Selling..., Salesforce.com, Team Leadership, Team Building, Call Centers, Account Management, Recruiting, Sales Management, Cross-functional Team..., Coaching, Performance Management, Sales Process, Time Management, Sales Operations, Consultative Sales..., Change Management, Start-ups, Customer Service, Vendor Management, Employee Training, Customer Retention, Sales, Outsourcing, Forecasting, Strategy, Business Development, BPO, CRM, Leadership Development, Budgets, Analysis, Call Center Development, QuickBooks, SaaS, Customer Experience, Lead Generation, P&L Management, Executive Management, Business Analysis, Analytics
Education
University of La Verne 1983 — 1985
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
California State University-Long Beach
Business
Texas Tech University July 2015 - Present
VXI Global Solutions, LLC May 2014 - Present
Brooklyn Gilmore Blogspot January 2010 - Present
Allegany Arc July 2011 - April 2014
1199 SEIU August 2010 - November 2010
Long Island University September 2009 - May 2010
Long Island University September 2009 - May 2010
Skills
Social Media, Editing, Mac, Customer Service, Photography, Photoshop, Research, PowerPoint, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Data Entry, Filing, Social Networking, ADP Payroll, Adobe Acrobat, Human Resources..., Efiling
Education
Long Island University, Brooklyn Campus 2008 — 2010
MA in Media Arts, Screenwriting, Graphic Design, Theory
Alfred University 2003 — 2006
Bachelor of Liberal Arts and Sciences, Communication and Media Studies, 3.1
VXI Global Solutions, LLC Director of SalesConvergysSeptember 2010 - April 2014
Sykes/ICT Group October 1990 - July 2010
Skills
Account Management, BPO, Business Development, CRM, Call Center, Call Centers, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Inbound Marketing, Lead Generation, Leadership, Management, Operations Management, Outsourcing, Process Improvement, Sales, Sales Management, Sales Operations, Start-ups, Strategy, Team Building, Telemarketing, Thought Leadership, Vendor Management, Workforce Management
Education
Temple University
VXI Global Solutions, LLC January 2015 - Present
VXI Global Solutions, LLC April 2013 - January 2015
Helpmates Financial Staffing April 2012 - March 2013
Accounting Principals (formerly Ajilon Finance) November 2010 - March 2012
Ultimate Staffing Services March 2006 - October 2010
Select Personnel June 1999 - December 2005
Abigail Abbott January 1998 - June 1999
Accounting Connection January 1998 - June 1999
Skills
Supervisory Skills, Full-cycle Recruiting, Screening, Interviewing, Hiring, Temporary Staffing, College Recruiting, Staff Training, Human Resources, Internet Recruiting, HR Consulting, Recruiting, Interviews, Applicant Tracking..., Talent Acquisition, Onboarding, Temporary Placement, Resume Writing, Technical Recruiting, Employee Relations, Staffing Services, Training, Leadership, Executive Search, Talent Management, New Hire Orientations, Permanent Placement, Management, Payroll, Sales, Sourcing, Screening Resumes, Contract Recruitment, Career Counseling, Business Development, CRM, Performance Management, Corporate Recruiting, HRIS, Job Fairs, Recruitment Advertising, Cold Calling, Job Descriptions, Employee Engagement, Call Centers, Job Description Creation, Customer Service, Employee Training, Coaching, Personnel Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA/MHR, Human Resources, 3.93
California State University-Fresno 1999 — 2009
Bachelors, Accounting
Long Beach City College 1994 — 1997
Associate, Accounting
Woodrow Wilson High
Republic Services August 2014 - Present
VXI Global Solutions, LLC February 2012 - March 2014
Mojo-Bone Software Studios December 2010 - January 2012
David Schweikert for US Congress April 2010 - November 2010
Remington College July 2009 - April 2010
University of Phoenix March 2006 - February 2009
Concord Servicing Corporation November 2001 - May 2005
Skills
Public Speaking, Customer Service, Training, Coaching, Microsoft Office, Strategic Planning, Sales, Microsoft Excel, Social Media, Management, Marketing, PowerPoint, Marketing Strategy, Social Media Marketing, Public Relations, Account Reconciliation, Analytics, Consulting, Film Production, Financial Risk, Negotiation, Renewable Energy, Team Building, Leadership, Research, Community Outreach, Small Business, Nonprofits, Finance, Microsoft Word, Fundraising, Start-ups, Contract Negotiation, Team Leadership
Education
University of Phoenix 2006 — 2008
Associates, Criminal Justice
Scottsdale Community College 1997 — 1999
AA, Finance/Accounting
Ashford University
working on it, Psychology
Bankcard Services April 2015 - Present
VXI Global Solutions, LLC October 2013 - April 2015
BBCN Bank July 2012 - August 2013
Preferred Bank April 2011 - July 2012
JP Morgan Chase June 2009 - April 2010
Mirae Bank (now known as Wilshire Bank) December 2004 - June 2008
Skills
Financial Analysis, Loans, Credit, Microsoft Excel, PowerPoint, Mortgage Lending, Access, Microsoft Word, Commercial Banking, Underwriting, Credit Analysis, Microsoft Office, Retail Banking, Bank Secrecy Act, Cash Management, Public Speaking, Commercial Lending, Customer Service, Banking
Education
California State University-Los Angeles 2008 — 2010
Bachelor of Science (BS), Marketing
Los Angeles City College 1999 — 2001
AA, Liberal
VXI Global Solutions, LLC July 2014 - Present
Consolidated Restaurant Operations, Inc. September 2013 - July 2014
PwC August 2011 - September 2013
Rogers Poultry Company January 2010 - August 2011
Price Waterhouse Coopers August 2008 - February 2010
Skills
US GAAP, Internal Controls, Financial Reporting, Accounting, Financial Accounting, Auditing, Forecasting, External Audit, IFRS, Revenue Recognition, Big 4, QuickBooks, Financial Statements, Assurance
Education
Loyola Marymount University
BS, Accounting
Education at Work January 2015 - Present
VXI Global Solutions, LLC September 2014 - January 2015
StarTek October 2012 - September 2014
Cintas September 2012 - October 2013
Cintas April 2010 - July 2012
Cintas April 2009 - April 2010
Cintas January 2008 - January 2010
Cintas January 2001 - January 2008
Convergys Corporation January 1998 - January 2001
Convergys 1996 - 2001
Skills
Market Research, Marketing Research, Customer Satisfaction, Customer Loyalty, Cold Calling, Team Building, Sales Process, Strategic Planning, Marketing Strategy, Sales, Time Management, Management, Customer Experience, Customer Service, Training, Account Management, Leadership, Process Improvement, Customer Retention, Team Leadership
Education
University of Cincinnati College
Bachelor of Science, Marketing
University of Cincinnati 1988 — 1992
BS, Marketing
University of Cincinnati College 1984 — 1992
Bachelor's degree, Marketing
Convergys University
Fast Switch, Ltd. - Right Talent. Right Time. March 2015 - Present
VXI Global Solutions, LLC April 2014 - Present
QTC Management/ Lockheed Martin Company October 2013 - November 2013
UCLA, Nestle Foods, Dreamwoks, Fox Studios, Storz, PRC,and Kaiser December 2010 - October 2013
Ross Perot, Tandy, and Nieman Marcus. I aslo sold Real Estate in Texas October 2006 - November 2010
BENSON CONSULTANTS October 1999 - March 2006
TECHNICAL CONNECTIONS May 1994 - August 1995
Skills
Technical Recruiting, Recruiting, Sourcing, Human Resources, Employee Relations, Executive Search, Temporary Placement, Hiring, Training, Deferred Compensation, Leadership, Team Leadership, Management, Talent Acquisition, Applicant Tracking..., College Recruiting, Staffing Services, Internet Recruiting, Contract Recruitment, Screening Resumes, Staff Augmentation, Benefits Negotiation, Onboarding, Job Fairs, Interviews, Screening, Permanent Placement, IT Recruitment, Resume, Talent Management, Information Technology, Recruitments, Consulting, Background Checks, HRIS, Vendor Management, SDLC
Education
Chabot College 1972 — 1976
AA, Political Science
Chabot College
Polictical Science
Boutique Owner August 2014 - Present
VXI Global Solutions, LLC December 2010 - November 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Sales, Marketing, Leadership, Social Media
Education
Kent State University at Stark 2007 — 2009
Criminal Justice/Police Science
VXI Global Solutions, LLC March 2013 - Present
Education
University of California, Santa Barbara 1979 — 1983
Bachelor's Degree, Communication and Media Studies
Progressive Insurance May 2015 - Present
VXI Global Solutions, LLC May 2013 - Present
Skills
Organization, Leadership, Time Management, Fast Learner, Microsoft Office, Windows, Motivational Speaking, Public Speaking, Impromptu Speaking, Multitasking Skills, Productivity
Education
Kaplan University 2015 — 2017
Master of Public Administration (M.P.A.), Governmental Management
Youngstown State University 2011 — 2014
Bachelor's Degree, Political Science and Government
Youngstown State University 2007 — 2013
Associate of Arts (AA), Political Science and Government
VXI Global Solutions, LLC August 2015 - Present
Farmers Insurance April 2015 - Present
NPC International October 2010 - March 2015
Epixtar Marketing Corp October 2001 - April 2008
Skills
Process Improvement, Customer Service, Sales Management, Marketing, Leadership, Management, Microsoft Office, Marketing Strategy, Strategic Planning, New Business Development, Product Development, Sales Operations, Direct Sales, Negotiation, Team Building, Team Leadership, Profit, Customer Satisfaction, Customer Retention, Business Strategy
Education
University of Arizona 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
Pittsburg State University 2008 — 2011
Associate's Degree, Business Administration and Management, General, 3.1 GPA
Pittsburg High School 2000 — 2003
High School, General, 3.7 GPA
Baxalta April 2014 - Present
Baxter International Inc. April 2012 - April 2014
Baxter International Inc. January 2007 - January 2011
NetworkOmni September 2005 - December 2006
InfoCASA USA January 2005 - September 2005
Patricia Sturla Studio January 2005 - September 2005
VXI Global Solutions, LLC April 2004 - December 2004
Skills
Management, Leadership, Training, Six Sixma, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Family Health Services, San Diego, CA 2012 — 2022
Phlebotomy Technician/Phlebotomist, Certificate
Universidad Inca Garcilaso de la Vega 2012 — 2016
Bachelor's Degree, Admisitrative Engineering - (Ingenieria Administrativa), Expected graduation Jul 2016
Penn Foster Career School 2011 — 2012
Pharmacy Technician, Pharmacy Technician/Assistant, Certificate
Penn Foster Career School 2011 — 2012
HVAC-R Technician, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance (HAC, HACR, HVAC, HVACR), Certificate
Universidad Alas Peruanas
Bachelor's Degree, Law and Political Science - (Derecho y Ciencias Politicas), Bachelor
Expert Rating INC.
5'S Methodology, SIX SIGMA, Certificate
Expert Rating INC.
Kaizen Methodology, SIX SIGMA, Certificate
Expert Rating INC.
Lean Management, Six Sigma, Certificate
Expert Rating INC.
Total Quality Management, SIX SIGMA, Certificate
Expert Rating INC.[
Lean Green Belt, SIX SIGMA, Certificate
VXI Global Solutions, LLC February 2015 - Present
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Research, Teamwork, Management
Education
University of California, Los Angeles 2013 — 2015
Bachelor's degree, Business/Managerial Economics & Accounting
St. Vincent Medical Center May 2013 - June 2014
VXI Global Solutions, LLC December 2010 - March 2013
Education
California State University-Los Angeles 2001 — 2005
Bachelor's Degree, School of Health and Human Services
braids by Mesha January 2012 - Present
VXI Global Solutions, LLC August 2011 - July 2012
VXI Global Solutions, LLC August 2009 - May 2010
Wells Fargo February 2007 - March 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Sewing, Sales, Outlook, Sales Management
Education
Lubbock Christian University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AutoZone March 2015 - Present
Synergy Global Solutions April 2014 - June 2014
Insight Global March 2013 - June 2013
Express Employment Professionals October 2012 - March 2013
Lowe's Home Improvement April 2010 - July 2012
VXI Global Solutions, LLC October 2009 - March 2010
Convergys April 2008 - July 2009
Keystone Powdered Metal Company March 2007 - October 2007
Schneider National March 2005 - March 2007
Skills
Sales, Customer Service, Time Management, Logistics, Retail, Customer Satisfaction, Inventory Management, Inventory Control, Management, Recruiting
Education
Pennsylvania College of Technology 2001 — 2002
Computer Science
VXI Global Solutions, LLC 2013 - 2013
MAC Trailer February 2012 - November 2012
Education
Stark State College of Technology 2012 — 2012
Welding, and bacis cources
Central Piedmont Community College 2007 — 2008
Basic cources
VXI Global Solutions, LLC 2012 - 2013
Antone's Banquet Centre and Catering September 2010 - September 2010
Glorious Homes, Inc January 2003 - July 2008
Lincoln Place Residential Youth Center March 2003 - January 2006
Skills
Accounting, Small Business, Microsoft Office, Microsoft Excel, Microsoft Word, Military, Communication Skills, Customer Service, Internal Communications, Call Centers, Cement, Masonry, Plumbing, Bricklaying, Electrical..., Vinyl Siding, Residential Roofing, Carpentry
Education
National College 2008 — 2011
N/A, Accounting and Business Mgt, N/A
Fresno City College 1993 — 1994
Accounting
VXI Global Solutions, LLC 2013 - 2014
Skills
carpet installiner...
Education
Ohio College of Massotherapy Inc 2003 — 2004
Ellet High School 1989 — 1992
Diploma
VXI Global Solutions, LLC September 2002 - Present
VXI Global Solutions, LLC January 2001 - September 2002
VXI Global Solutions, LLC October 2000 - January 2001
Aegis Community Management Solutions August 1999 - October 2000
Skills
Leadership Development, Data Analysis, Problem Solving, Outsourcing, Sales Operations, Process Improvement, Tactical Planning, Strategic Planning, Microsoft Excel, Avaya Technologies, Customer Service, Salesforce.com, CRM Databases, Scorecard Management, CRM, Team Management, Workforce Management, Leadership, BPO, Call Centers, Customer Experience, Customer Satisfaction, Microsoft Office, Operations Management, Performance Management, Vendor Management
Education
DeVry University 1999 — 2001
Information Technology Project Management
California State University-Los Angeles 1998 — 2000
Graphic Design, Psychology
Tofasco December 2014 - Present
XCELL Mobile Repair May 2009 - December 2014
VXI Global Solutions, LLC December 2003 - April 2009
Wells Fargo November 2005 - September 2006
Skills
Customer Satisfaction, Customer Insight, Assistant Work, Customer Support, Typing, Employee Training, Microsoft Word, Management, Sales, Microsoft Excel, Customer Service, Marketing, Microsoft Office, Team Building
Education
ITT Technical Institute-San Dimas 2012 — 2014
Associate's degree, Network Systems Administrations
Covina High School 1998 — 2001
Diploma, General Education
Spencer's November 2013 - August 2014
VXI Global Solutions, LLC June 2012 - December 2012
West Corporation April 2011 - February 2012
US Navy October 2007 - February 2011
Education
Ashtabula County Joint Vocational School 2005 — 2007
certificate, carpentry
howland high school 2004 — 2007
diploma
VXI Global Solutions, LLC March 2014 - Present
Emergency Medicine Physicians November 2014 - January 2015
Incept July 2010 - December 2013
Education
Kent State University at Stark 2013 — 2018
Nursing, Registered Nursing/Registered Nurse
Walsh University 2010 — 2012
Pre Nursing
Canton Central Catholic
High School, College prep