VyStar Credit Union
Industry: Financial services company
DescriptionVyStar Credit Union, headquartered in Jacksonville, Florida, is state chartered by the Florida Office of Financial Regulation and federally insured by the National Credit Union Share Insurance offered by the National Credit Union Administration. Customer service: 1 (800) 445-6289 Headquarters: Jacksonville, FL Number of locations: 46 VP: Rob Carter (Region) Number of employees: 1,300 Founded: 1952
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VyStar Credit Union Employees
One Call Care Management October 2013 - Present
Lender Processing Services, Inc. (LPS) March 2013 - September 2013
Fanatics, Inc. March 2010 - March 2013
Carolina Casualty Insurance Company August 2007 - May 2010
Vystar Credit Union May 2006 - June 2007
Skills
Microsoft Excel, Quality Assurance, Systems Analysis, Testing, Microsoft Office, Microsoft SQL Server, Visio, SQL, SharePoint, Agile Methodologies, Scrum, Microsoft Word, Java, Software Documentation, Programming
Education
University of North Florida 2005 — 2007
B.A., Political Science with a concentration in Public Law
Florida State University 2003 — 2005
Associates, Political Science
Keller Williams Heritage Realty 2013 - Present
Racetrac Petroleum April 2008 - December 2011
Vystar Credit Union February 2006 - April 2008
THE PANTRY INC June 2003 - February 2006
Skills
Leadership, Management, Sales, Team Building, Training, Purchasing, Merchandising, Analysis, Contract Negotiation, Payroll, Process Scheduler, Project Planning, Selling
Education
Onondaga Community College 1996 — 1997
Onondaga Community College
Business Management
Westhill High School
Brown & Riding Ins. Services, Inc. June 2014 - Present
Auto-Owners Insurance January 2014 - May 2014
Tallahassee State Bank, a division of Synovus Bank June 2012 - March 2013
Fresh Produce Sportswear April 2011 - August 2011
VyStar Credit Union June 2008 - June 2010
Skills
Financial Analysis, Banking, Microsoft Excel, Finance, Retail Banking, Customer Service, PowerPoint, Microsoft Office, Accounting, Commercial Banking, Leadership, Cash Management
Education
Florida State University 2010 — 2014
Bachelor of Science (BS), Finance and Risk Management, GPA 3.736
Bayforce August 2014 - Present
Bayforce January 2014 - Present
VyStar Credit Union February 2012 - December 2013
ARS National Services October 2011 - February 2012
Appeal Promotions August 2011 - October 2011
Tyndall Federal Credit Union October 2007 - August 2011
Tyndall Federal Credit Union May 2010 - July 2010
Skills
Consultant Liaison, Consultant Coordination, Human Resources, SAP, SAP Implementation, Banking, SAP ERP, Retail Banking, SAP Solutions, SAP BW, SAP Netweaver, Credit, SAP HR, SAP Portal, SAP R/3, Deposits, ABAP, Staff Augmentation, Cash Management, Financial Services, SAP Development, SAP SRM, FI/CO, SAP BI, SAP Configuration, Cross Selling, Branch Banking, SAP APO, Teller Operations, Consulting, Business Process
Education
Florida State University 2008 — 2010
Bachelor's degree, Communications
Gulf Coast Community College 2006 — 2008
Associate of Arts (AA), Communications
Saxon Business Systems January 2015 - Present
VyStar Credit Union July 2014 - January 2015
AmeriCU Credit Union April 2012 - July 2014
Skills
Sales, Customer Service, Sales Management, Account Management, New Business Development, Microsoft Excel, Team Building, Strategic Planning, Microsoft Office, Management, Customer Satisfaction, Sales Process, Solution Selling
Education
Onondaga Community College
Associate of Science (A.S.), Business Administration and Management, General
The State of Florida Office of the Attorney General 2008 - Present
Regions Bank October 2006 - August 2008
VyStar Credit Union September 2005 - October 2006
Women's Center of Jacksonville April 2003 - June 2005
Skills
Community Outreach, Nonprofits, Legislative Relations, Research, Fundraising, Public Speaking, Program Management, Identifies Problems, Analyzes Issues, Develops Strategies, Assesses Situations, Policy, Public Policy, Program Evaluation, Policy Analysis, Government, Analysis, Program Development, Training
Education
Liberty University 2012 — 2014
Master's Degree, Human Services, Marriage and Family Counseling
University of North Florida 2004 — 2008
Bachelor's Degree, Sociology
VyStar Credit Union July 2014 - Present
Dreams Come True of Jacksonville March 2014 - Present
JPMorgan Chase June 2011 - May 2013
Synovus Bank of Jacksonville 2005 - 2011
Wachovia - Wells Fargo 2000 - 2005
Skills
Retail Banking, Exceeding Customer..., Recruiting and..., Leadership, management..., Sales, Employee Training, Human Resources, Team Management, Business Development, Training, Recruiting, Coaching, Customer Service, Financial Services, Finance, Process Improvement, Leadership, Loans, Management, Banking, Credit, Mortgage Lending
Education
Randolph-Macon College 1982 — 1987
Bachelor of Arts (B.A.), Business and Economics
Handley High School, Winchester, VA
FIS - Fidelity Information Services June 2014 - Present
Fidelity National Financial December 2012 - April 2015
CTI Resource Management Services, Inc. July 2011 - December 2012
CTI Resource Management Services, Inc. January 2008 - July 2011
VyStar Credit Union January 2007 - January 2008
VyStar Credit Union January 2005 - January 2007
Blue Cross and Blue Shield of Florida January 2000 - January 2005
Skills
MS Office Suite, HTML, Web Content Management, SharePoint, Attention To Detail, Team Oriented, Problem Solving, Dependable, Resourceful, Great Communication, Written Skills, Troubleshooting
Education
Jones College-Jacksonville 2000 — 2004
Bachelor of Science (B.S.), Computer Programming, Specific Applications
It Works April 2012 - Present
JEA March 2009 - August 2011
Jacksonville Sheriff's Office December 2008 - March 2009
JEA November 2006 - October 2008
VyStar Credit Union March 2006 - November 2006
VyStar Credit Union March 2005 - March 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Service, Call Center, Phone Skills, Answering Phones, Customer Satisfaction, Customer Support, Fax, Copy Editing, Hands-on Training, Training, Communication Skills, Clerical Skills, Clerical Work, Clerical, Data Entry, Word Processing, Email, Email Clients, Filing, Spreadsheets, Business Meetings, Group Meetings, Multi Tasking, Telephone Skills
Education
Kaplan University 2007 — 2010
Associate of Arts (AA)
VyStar Credit Union March 2015 - Present
VyStar Credit Union July 2013 - March 2015
GameStop November 2008 - July 2013
Skills
Customer Service, Customer Satisfaction, Banking, Logistics, Logistics Management, Inventory Management, Marketing, Customer Relations, Scheduling, Retail, Retail Banking, Retail Sales, Employee Training, Employee Management, Florida Notary, Notary Public
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor's Degree, Operations Management and Supervision
Florida State College at Jacksonville 2009 — 2013
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Orange Park High School 2006 — 2009
High School
Bank of America August 2012 - Present
Bank of America April 2011 - July 2012
JPMorgan Chase June 2009 - March 2011
Bank of America May 2006 - December 2008
VyStar Credit Union October 2003 - May 2005
US Navy June 2000 - September 2003
Skills
Leadership Development, Organizational..., Strategic Leadership, Mortgage Lending, Mortgage Underwriting, Mortgage Servicing, Military Experience, Project Management, Change Management, Team Management, Business Development, Business Process..., Business Performance..., Business Management..., Microsoft Office, Escalations Management, Customer Escalation..., Retail Banking, Mortgage Banking, Job Coaching, Performance Management, Performance Metrics, Strategic Thinking, Strategic Planning, Communication Skills, Staff Development, Loan Servicing, Processing, Professional Mentoring, Banking, Credit, Credit Analysis, Risk Management
Education
University of Phoenix 2012 — 2012
Bachelor's Degree, Science of Management
University of North Florida 2005 — 2010
Degree Seeking, Investment Finance
Florida Community College at Jacksonville 2002 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
North Hills Senior Highschool
Deplomia, General
Transamerica Retirement Solutions December 2013 - Present
VyStar Credit Union April 2011 - March 2013
ING April 2006 - December 2010
Fidelity Investments October 1998 - April 2006
Towers Perrin 1992 - 1998
Skills
Employee Benefits, Business Intelligence, CRM, Strategy, Strategic Planning, Management, IT Strategy, Six Sigma, Analysis, Leadership, Outsourcing, Talent Management, Integration, Cross-functional Team..., ITIL, Process Improvement, Business Process..., Human Resources, PMO, Software Development
Education
Harvard University 1988 — 1992
VyStar Credit Union March 2015 - Present
Cahaba GBA August 2014 - February 2015
Community Health Systems July 2013 - April 2014
Liberty Medical Supply October 2008 - July 2013
Software Professionals 1998 - 2012
ADP 1993 - 1995
Group 1 Software 1991 - 1993
The Franklin Mint 1986 - 1990
Rorer Pharmaceutical 1978 - 1985
Skills
SharePoint, Project Planning, CRM, Business Requirements, Integration, Leadership, Project Management, Cross-functional Team..., Quality Assurance, Strategy, Process Improvement, Disaster Recovery, Program Management, Recruiting, SDLC, Vendor Management, Enterprise Software, Visio, Management, Team Building, E-commerce, Six Sigma, Testing, Software Development, Product Management, Budgets, Training, .NET, VB.NET, Financial Reporting, Healthcare, Business Analysis, Strategic Planning, Databases, Software Documentation, Human Resources, Performance Management, MS Project, Product Development, Security, Project Portfolio..., HIPAA, Agile & Waterfall..., Microsoft Project
Education
Drexel University - College of Business and Administration 1969 — 1974
BS, Business/Computer Sci
Bentonville, Arkansas July 2015 - Present
Estate Trust Asset Recovery December 2014 - July 2015
TempForce - Contracted to ESTAR September 2014 - December 2014
Gainesville Area September 2014 - September 2014
Everest University-South Orlando Campus August 2007 - April 2014
VyStar Credit Union June 2006 - August 2007
Lincoln Harris August 2004 - June 2006
Mayo Clinic February 2004 - August 2004
Office Team - Lincoln Harris CSG November 2003 - January 2004
VyStar Credit Union August 2003 - November 2003
Skills
Office Management, Data Entry, Confidentiality, Administrative..., Outlook, Calendaring, Event Planning, Management, Software Documentation, Training, Process Scheduler, Invoicing, Spreadsheets, Human Resources, Accounts Receivable, Customer Service, Higher Education, Public Speaking, Administrative..., Staff Development, Microsoft Office, PowerPoint
Education
Jones College-Jacksonville 1985 — 1986
Associate of Science (AS), Marketing/Marketing Management, General
U.S. Navy "A" School, San Diego, CA 1977 — 1977
Seaman Rating, Data Processing
US Civil Service Commission, Washington, DC 1977 — 1977
Certificate, Operating Systems, Programming Logic/Concepts
Randstad November 2014 - Present
VyStar Credit Union December 2013 - October 2014
CarMax January 2013 - December 2013
Bank of America May 2012 - February 2013
Alltel September 2011 - July 2012
Post University October 2010 - June 2011
Verizon Wireless February 2009 - May 2011
Woodforest National Bank October 2008 - January 2009
CarMax April 2007 - October 2008
Remedy Talent Staffing January 2007 - March 2007
Skills
Customer Service, Employee Relations, Office Management, Customer Relations, Inventory Management, Outlook, Data Entry, Hiring, Time Management, Word, Supervisory Skills, Microsoft Office, PowerPoint, Administrative Support, Payroll, Account Management, Benefits, Scheduling, Telephone Skills, Customer Satisfaction, Teamwork, Administration, Mentoring, Onboarding, Team Building, Benefits Administration, Retail, Public Speaking, Research, Coaching, Conflict Resolution, Process Scheduler, Sales, Budgets, CRM, Program Management, Microsoft Word, Management, Employee Benefits
Education
Post University 2010 — 2011
CERTIFICATE, HUMAN RESOURCE MANAGEMENT YEAR
University of Phoenix 2007 — 2009
MBA, General Business
University of Phoenix 2005 — 2007
BACHELOR OF SCIENCE, MANAGEMENT
Stephenson High School 1996 — 1999
Advanced Academic Diploma with Excellence
Lithonia High School 1995 — 1996
Jacksonville Sheriff's Office August 2013 - Present
VyStar Credit Union January 2002 - Present
Jacksonville Sheriff's Office April 2011 - August 2013
Jacksonville Sheriff Office October 2000 - April 2011
Jacksonville Sheriff's Office January 2000 - October 2000
Skills
Enforcement, Police, Criminal Justice, Firearms, Investigation, Public Safety, Emergency Management, Patrol, Crime Prevention, First Responder, NIMS, Crisis Management, Evidence, Community Policing, Field Training Officer, Taser, Law Enforcement..., Preparedness, Police Training, Criminology, Hostage Negotiator, Security, Law Enforcement, Field Training
Education
Florida State University 1995 — 1997
Bachelor of Science (BS), Criminology
University of Florida 1990 — 1992
Bachelor's degree, Criminology
Vanderbilt University Medical Center January 2014 - June 2015
Vanderbilt Medical Center 2008 - 2013
Hillcrest Hospital 2003 - 2008
PSS 2000 - 2003
Diagnostic Imaging/PSS World Medical 1999 - 2000
VyStar Credit Union 1995 - 1999
Skills
EMR, Quality Assurance, Efficiency, Reliable, Manual Testing, Healthcare, Testing, Business Intelligence, Leadership
Education
California University of Pennsylvania 2008 — 2009
Master of Science (MS), Health and Wellness, General
Florida Community College at Jacksonville 2001 — 2003
Associate of Science (AS), Radiologic Technology/Science - Radiographer
University of North Florida 1997 — 1999
Bachelor of Fine Arts (BFA), Graphic Design
VyStar Credit Union June 2015 - Present
Everbank February 2013 - June 2015
EverBank August 2011 - February 2013
Everbank August 2010 - August 2011
Cato Corporation August 2008 - August 2010
ST. AUGUSTINE HIGH SCHOOL February 2007 - June 2008
ST. JOHNS COUNTY DETENTION CENTER December 2005 - February 2007
Skills
Software Proficiency, Customer Relations, Employee Relations, Excel, Data Entry, Management, Sales, Accounting, Policy, Databases, Time Management, Customer Satisfaction, Loans, Training, Leadership, Teamwork, Administrative..., Team Leadership, Accounts Payable, Outlook, Office Management
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
St. Johns River State College 2004 — 2006
Associates of Arts, Elementary Education
St. Augustine High School 1999 — 2001
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Watson Mortgage Corp September 2011 - May 2014
Trident Globel Corp. August 2010 - December 2011
VyStar Credit Union June 2006 - October 2010
Bombarier Consumer Finance Division April 1998 - April 2002
Jacksonville Power Sports January 1995 - April 1998
Skills
Tax Preparation, Tax reporting, Audits and Compliance, Risk management, Regulatory accounting, Fixed asset accounting, Credit analysis, Financial Reporting, Mortgage Lending, Mortgage Underwriting, Jumbo Mortgages, FHA / VA / Bond Loans /..., Risk Management, Accounting, Credit Analysis, Refinance, Mortgage Banking, FHA, Loan Origination, Loans, FHA financing, Loss Mitigation, Government Loans, VA loans, Mortgage Servicing, USDA, Fixed Assets, Construction Loans, Finance, Residential Mortgages, Tax Reporting
Education
Jacksonville University 1990 — 1995
Bachelor's degree, Accounting and Finance
Jacksonville University 1990 — 1995
Bachelor of Science (BS), Psychology
Credit Union National Association Education Program 2006 — 2009
Certificate of Completion, CU Advance Credit Program
Allstate Benefits February 2014 - Present
Allstate Benefits August 2008 - February 2014
VyStar Credit Union May 2005 - May 2008
Defense Commissary Agency August 2002 - May 2005
Skills
Health Insurance, Employee Benefits, Disability Insurance, Life Insurance, Term Life Insurance, Long-term Care, Critical Illness, General Insurance, Fixed Annuities, Accounting, Data Entry, Proofreading, Employee Training, Microsoft Excel, Microsoft Office, Banking, Bookkeeping, Childcare, Teaching, Team Building, Cash Handling Experience, Underwriting, Sales, Leadership, Insurance, Customer Service
Education
Florida Community College at Jacksonville 2002 — 2008
Associate's degree, Business Administration and Management, General
Duncan U Fletcher High School 2000 — 2002
High School Diploma
Summerville High School 1999 — 2000
Fitch Senior High School 1998 — 1999
High School Diploma
VyStar Credit Union April 2006 - Present
VyStar Credit Union April 2006 - Present
Ulbrich Stainless Steels & Special Metals February 1999 - August 2005
Skills
Leadership, Microsoft Exchange, Active Directory, Information Technology, Exchange 2010/2007/2003, Veeam 8, System Administration, Windows System..., OfficeScan, Backup & Restore, Symantec Backup, Windows Administration, Servers, VMware, Hyena, Trend Micro Anti-Virus, Disaster Recovery, Citrix, Win2008, Customer Service, Management, Security, SharePoint, Call Centers, Process Improvement, Call Center, Networking, IT Management, Windows Azure
Education
Florida State College at Jacksonville 2012 — 2019
Associate of Arts and Sciences (A.A.S.), Information Technology Management
Florida State College 2009 — 2011
Associate In Science Degree Degree Audit, NETWORKING SERVICES TECHNOLOGY, 3.7
Mecklenburg County January 2014 - Present
Alpha Packaging September 2012 - March 2013
Corinthian Colleges- Everest University Orange Park Campus October 2008 - August 2011
VyStar Credit Union December 2007 - July 2008
HCA Healthcare June 2006 - February 2007
Mecklenburg County Department of Social Services April 2001 - July 2005
Randstad March 1998 - April 2001
United States Air Force April 1989 - June 1992
Skills
Application Processing, Benefits Administration, Information Management, Interviewing Skills, Eligibility..., Student Financial Aid..., Human Resources Support, Case Managment, Accounts Payable &..., Record Keeping, Financial Analysis, Billing Discrepancy..., New Hire/New Student..., Alpha/Numeric Data Entry, Document Imaging, Invoicing, Payroll, Employment Verifications, Training, Invoice Processing, HIPAA, Database Systems, Microsoft Outlook, Microsoft Word, Microsoft Excel, Superior Customer..., Excellent Verbal and..., Strong critical thinking, Completed Conflict..., Office Equipment, Clerical Skills, Administrative..., Microsoft Office, Outlook, PowerPoint, Team Building, Public Speaking, Customer Service, Administration
Education
Columbia College 2013 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Columbia College 2010 — 2013
Associate of Arts (A.A.), General Studies
Central Piedmont Community College 2003 — 2003
Certificate, Loan Processor, A
United States Air Force Technical Training Center 1989 — 1989
Bodybuilding.com March 2014 - Present
HTML Brainchild December 2010 - Present
Bodybuilding.com January 2012 - March 2014
Bodybuilding.com August 2011 - January 2012
Myweb Refresh January 2010 - May 2011
VyStar Credit Union February 2008 - June 2009
Skills
JavaScript, HTML 5, CSS, jQuery, Java, HTML, PHP, Unicycle, AJAX, Web Development, Web Design, Web Applications, Agile Methodologies, SEO
Education
Florida State University 2003 — 2005
Bachelor's, Anthropology
University of North Florida 2000 — 2003
AA, General studies
VyStar Title Agency October 2012 - Present
VyStar Credit Union August 2005 - October 2012
Skills
Loans, Credit, Banking, Consumer Lending, Mortgage Lending, Customer Service, Cross Selling, Sales, Customer Satisfaction, Financial Services, Outlook, Loan Origination, Credit Analysis, Mortgage Banking, Microsoft Excel, First Time Home Buyers, Underwriting, Retail Banking
Education
Lynchburg College 1995 — 1999
Bachelor of Arts (B.A.), Marketing
Diane Bornhoffer State Farm Agent March 2012 - Present
Scuba Extreme October 2005 - Present
Aquasystems Company March 2011 - December 2012
VyStar Credit Union June 2003 - November 2009
Rumors Cafe 1998 - 2000
Skills
Licensed Customer..., Customer Service, Mortgage Lending, PowerPoint, Microsoft Excel, Risk Management, Microsoft Office, Team Building, System Administration, Strategic Planning, Microsoft Word, Management, Underwriting, Leadership, Banking, Administration, Leadership Development, Public Speaking
Education
Florida Community College at Jacksonville 2001 — 2005
Associate in Arts, Business
VyStar Credit Union September 2014 - Present
Enterprise Integration July 2013 - September 2014
SunGard Availability Services October 2012 - July 2013
TekSystems, Jacksonville, Florida May 2011 - September 2012
AkzoNobel Surface Chemistry, Chicago, IL July 1999 - May 2011
Skills
Windows Server, Technical Support, Servers, Network Administration, Citrix, SQL, Information Technology, VMware, Vendor Management, Active Directory, Troubleshooting, Disaster Recovery, System Administration, SharePoint, Citrix Metaframe, IT Management, IIS, VPN
Education
Governors State University 1993 — 1999
BS, MIS
Kankakee Community College 1991 — 1993
AS, Associates in Science
VyStar Credit Union September 2011 - Present
The Art Institute of Jacksonville November 2009 - September 2011
The Art Institute of Fort Lauderdale May 2008 - November 2009
American General Finance July 2005 - April 2008
American General Finance October 2003 - July 2005
AmSouth Bank July 2002 - October 2003
Freedom First Credit Union June 2001 - June 2002
Freedom First Credit Union March 2000 - June 2001
Skills
Credit, Mortgage Lending, Finance, Loans, Management, Banking, Portfolio Management, Training, Customer Service, Leadership, Financial Services, Microsoft Office, Public Speaking, Underwriting, Sales, Financial Analysis, Risk Management, Analysis, Consumer Lending, PowerPoint, Coaching, Team Building, Retail Banking, Business Analysis, Credit Analysis, Staff Development, Credit Cards, Insurance, Strategic Planning, Outlook, Leadership Development, Project Management, Microsoft Word, Sales Management, Loan Origination, Process Improvement, Interviews, Accounting
Education
Argosy University Phoenix 2011 — 2013
Master of Business Administration, Finance, 3.98
Virginia Polytechnic Institute and State University 1997 — 2001
Bachelor of Science, Psychology
VyStar Credit Union May 2014 - Present
VyStar Credit Union May 2005 - May 2014
VyStar Credit Union September 1998 - May 2005
VyStar Credit Union November 1995 - May 2005
VyStar Credit Union October 1993 - November 1995
VyStar Credit Union November 1993 - February 1994
Skills
Call Center, Banking, Credit, Employee Engagement, Financial Services, Performance Management, Call Centers, Vendor Management, Training, Process Improvement, Software Documentation, Customer Service, Business Analysis, Human Resources, Change Management, Leadership, Management, Team Building
Education
Florida Community College at Jacksonville 2005 — 2007
Associate of Arts (A.A.), General Studies
VyStar Credit Union February 2009 - Present
Southern States Toyotalift January 2006 - January 2009
RTR Associates January 2004 - July 2005
Real Estate Agent May 1995 - December 2003
US Navy November 1974 - May 1995
Education
Florida State College at Jacksonville
VyStar Credit Union November 2014 - Present
Black Knight Financail Services, formerly Lender Processing Services, Inc. (LPS) March 2011 - November 2014
Southeast Corporate FCU December 2008 - March 2011
Advanced Home Care September 2007 - December 2008
Lexington Home Brands November 2006 - September 2007
Eastridge Technology Inc. November 2003 - November 2006
Innovative, Inc. September 2000 - November 2003
News & Record July 1998 - September 2000
Skills
Microsoft SQL Server, ASP.NET, Databases, SharePoint, SSRS, SDLC, VB.NET, Visual Studio, C#, SQL
Education
Guilford Technical Community College 1995 — 1997
Associate of Science (AS), Computer Science
VyStar Credit Union July 2014 - Present
Pragmatic Works January 2011 - July 2014
MicroLink,LLC July 2008 - January 2011
Cizer Software, a Calibre Company August 2007 - July 2008
Idea Integration November 2005 - August 2007
The Stellar Group August 2000 - November 2005
Skills
Data Integration, Dimensional Data..., Data Warehouse..., Data Modeling, Business Intelligence, Information Architecture, Data Analysis, Database Design, Database Architecture, Decision Support, Data Warehousing, Software Consulting, Dimensional Modeling, SSIS, Analysis Services, SharePoint, T-SQL, SQL, SSRS, Databases, Data Architecture, Microsoft SQL Server, .NET, Requirements Analysis, Visual Basic, OLAP, Architecture, Dashboard, Stored Procedures, Performance Tuning, SQL Tuning, Business Intelligence..., Relational Databases, Database Administration, ETL, Solution Architecture, Enterprise Architecture
Education
Midwestern State University 1987 — 1988
Political Science
Alief-Elsik High School 1983 — 1987
Georgetown University Alumni & Student Federal Credit Union August 2013 - Present
Fabretto Children's Foundation May 2014 - July 2014
Jumpstart October 2013 - June 2014
VyStar Credit Union June 2010 - June 2013
Skills
Spanish, Finance, Customer Service, PowerPoint, Teamwork, Microsoft Word, Public Speaking, Communication, Spanish-English, Research, Early Childhood..., Member Relations, Administrative..., Financial Management..., Hospitality Management, Clerical Skills, Operations Management, Access, Social Media, Leadership, Management, Pro Bono Consulting, Strategic Consulting, Microfinance, Financial Analysis
Education
Georgetown University 2013 — 2017
Bachelor of Business Administration (BBA), International Business and Finance
Universidad Pontificia Comillas 2015 — 2015
Liberal Arts and Sciences, General Studies and Humanities
Universidad San Francisco de Quito 2015 — 2015
Spanish Language and Literature
Pedro Menendez High School 2009 — 2013
International Baccalaureate Diploma
VyStar Credit Union February 1997 - Present
U.S. Navy Reserve August 1976 - April 2013
Naval Criminal Investigative Service August 1991 - December 2007
Skills
Security, Counterterrorism, Law Enforcement, Force Protection, Firearms, Fraud Investigations, Investigations, Banking, Piloting, Financial Crime, Private Investigations, Enforcement, Fraud, Police, Business Continuity, Physical Security, Criminal Law, Leadership, Homeland Security, Criminal Justice, National Security, Interrogation, Tactics, Intelligence Analysis, Executive Protection, Counterintelligence, Internal Investigations, Workplace Violence, Policy, Criminal Investigations, Security Operations, Corporate Security, Surveillance, Intelligence, Investigation, Emergency Management
Education
Naval War College 2011 — 2013
Master of Arts (M.A.), in National Security and Strategic Studies with an area of study in Homeland Security, 3.58 GPA
Florida State University 1983 — 1985
Bachelor of Science (Cum Laude) 3.56 GPA, Criminology, Minor in Naval Science
Florida State College at Jacksonville (FSCJ) 1981 — 1983
AA with Honors, General Education, 3.73 GPA
VyStar Credit Union April 2008 - Present
Wells Fargo Financial April 2005 - April 2008
OSI Collections Inc. September 1996 - April 2005
Skills
Proficient in Coaching..., 21+ Years of First &..., FDCPA Certified, Experienced in Front..., Experienced in Credit..., Credit, Program Management, Refinance, Loans, Banking, Consumer Lending, Finance, Mortgage Lending, Credit Cards, Management, Payments, Training, Customer Service, Credit Analysis, Relationship Management, Accounting
Education
Penn Foster Career School 2015 — 2019
Bachelor's Degree, Business Administration and Management, General, B
ITT Technical Institute-New York City 1985 — 1986
Business Administration and Management, General
CUNY Bronx Community College 1981 — 1982
Medical Lab Technology
Bank of America May 2015 - Present
Watson Realty Corp. 2015 - Present
VyStar Credit Union April 2014 - May 2015
Navy Federal Credit Union April 2013 - January 2014
Wells Fargo July 2012 - January 2013
DriveTime August 2010 - September 2011
Muscular Dystrophy Association May 2010 - August 2010
Foot Locker June 2009 - May 2010
Victoria's Secret June 2009 - May 2010
Jacksonville Jaguars May 2009 - January 2010
Skills
PowerPoint, Customer Service, Coordinating Events, Sports, Word, Customer Relations, Event Planning, Excel, Outlook, Microsoft Office, Event Management, Coaching, Sales Management, Negotiation, Problem Solving, Cold Calling, Retail, Team Building, Research, Strategic Planning, Spanish, Fundraising, Teamwork, Supervisory Skills, Customer Satisfaction, Scheduling, Writing, Social Networking, Team Leadership, Microsoft Excel, Microsoft Word, Sales, Management, Analysis, Program Management, Budgets, Training
Education
Jacksonville University 2006 — 2010
Physical Education, Sports & Business Administration
VyStar Credit Union May 2015 - Present
Merrill Edge April 2014 - May 2015
Lincoln Financial Group June 2012 - April 2014
Merrill Lynch July 2011 - May 2012
Publicis Selling Solutions December 2009 - June 2011
Boehringer Ingelheim November 2003 - October 2009
Skills
Pharmaceutical Sales, Business Acumen, Neurology, Gastroenterology, Cardiology, Sales Management, Marketing, Cold Calling, Selling, Product Launch, Sales, Selling Skills, Finance, Sales Force Development, Sales Operations, Sales Presentations
Education
College of Financial Planning 2012 — 2013
Accredited Asset Management Specialist, Chartered Retirement Planning Counselor, Professional Designations
Auburn University 1994 — 1998
Bachelor of Arts, Corporate Journalism
Bishop Kenny High School 1989 — 1993
VyStar Credit Union January 2003 - Present
Skills
Loans, Banking, Consumer Lending, Credit, Retail Banking, Commercial Banking, Underwriting, Mortgage Lending, Small Business Lending, Commercial Lending, Mortgage Banking, Residential Mortgages, Loan Origination
Education
Florida State College at Jacksonville 2011 — 2016
Business Administration and Management, General
Wells Fargo Bank May 1988 - Present
First Union National Bank 1997 - 1999
VyStar Credit Union 1986 - 1988
Skills
Loans, Commercial Banking, Credit, Banking, Retail Banking, Mergers, Process Improvement, Real Estate, Team Building, Coaching, Training, Mergers & Acquisitions, Risk Management, Credit Risk, Portfolio Management, Employee Training, Credit Analysis, Onboarding, Financial Services
Education
University of Phoenix 2003 — 2006
Business Management, Business
Florida State University 1986 — 1987
Business Administration and Management, General
Florida Blue October 2007 - Present
Florida Blue March 2001 - October 2007
VyStar Credit Union November 1999 - October 2000
VyStar Credit Union February 1998 - November 1999
VyStar Credit Union February 1994 - February 1998
Skills
System Administration, Active Directory, Troubleshooting, Administration, SQL, Microsoft Office, Process Improvement, Windows, Security, Call Center, Network Security, MS Project, SharePoint, Visual Studio, Nintex, Access, Requirements Analysis, Disaster Recovery, Integration, Networking, Call Centers, Microsoft Project
Education
Florida State College at Jacksonville 1992 — 1994
Accounting
GlobalMed Telemedicine March 2014 - April 2015
the Center for Information Management and Educational Services May 2012 - January 2014
Florida State University Residence Housing December 2010 - May 2013
Alpha Gamma Delta November 2010 - December 2011
VyStar Credit Union June 2011 - August 2011
VyStar Credit Union May 2009 - August 2009
VyStar Credit Union June 2007 - August 2008
Wendy's/Arby's Group, Inc. April 2006 - September 2006
Skills
Auditing, Accounting, Banking, Finance, Microsoft Office, Customer Service, Financial Analysis, Account Reconciliation, Microsoft Excel, Budgets, Event Planning, PowerPoint, Microsoft Word, Time Management
Education
Florida State University 2008 — 2013
Bachelor's in Accounting and Finance
Jax Federal Credit Union October 2015 - Present
Jax Federal Credit Union April 2013 - October 2015
SunTrust Bank August 2012 - March 2013
VyStar Credit Union May 2009 - August 2012
Publix Super Markets February 2003 - June 2009
VyStar Credit Union June 2008 - May 2009
Skills
Consumer Lending, Banking, Loans, Customer Service, Branch Banking, Credit, Mortgage Lending, Loan Origination, Retail Banking, Branch Management, Credit Unions, Finance, Financial Services, Management, Credit Cards, Leadership, Team Leadership, Risk Management, Lines Of Credit, Training, Refinance, Credit Analysis, Home Equity Loans, Loan Servicing, Home Equity Lines of..., Cash Management, Sales, Microsoft Excel, Teller Operations, Coaching, Cross Selling, Bank Secrecy Act, Notary Public, Relationship Management, Credit Risk, Collections, Cash Handling, Charity Work, Charity Events, Cash Flow, Personal Finance, NMLS Licensed, Team Building, Non-profit Volunteering, Working With Children, Non-profits..., Non-profit Boards, Marketing, Microsoft Office, Strategic Planning
Education
Florida State College at Jacksonville 2015 — 2019
Associate of Science (A.S.), Business Management and Supervision
Florida State College of Jacksonville 2010 — 2014
Credit Union Education Program
Univeristy Of North Florida 2006 — 2009
Business Administration and Management, General
Andrew Jackson High School 2002 — 2006
High School Diploma, Medical Magnet, A
HP Enterprise Security June 2013 - Present
VyStar Credit Union August 2008 - June 2013
Baptist Health January 2008 - August 2008
Monticello Bank March 2006 - January 2007
Intensive Computer Resources November 2003 - March 2006
Skills
Information Security, Network Security, Vulnerability Management, Vulnerability Assessment, Security, Linux, Security Awareness, Disaster Recovery, Firewalls, System Administration, Intrusion Detection, Active Directory, CISSP, Troubleshooting, PCI DSS, TCP/IP, Web Application Security, Malware Analysis, Visio, Customer Service, Windows, Ethical Hacker, Web Application..., Metasploit, Mobile Devices, Microsoft Office, Business Analysis, Outlook, Microsoft Excel, Process Improvement, Software Documentation, iOS, Tcpdump, Enterprise Network..., DDoS, Mobile Device..., Grep, Mobile Device Security, Git, Ruby
Education
Florida State University
Bachelor of Arts (BA), English Language and Literature, General
California State University-San Bernardino
Environmental Field Services, Inc. June 2014 - April 2015
Bank of America January 2012 - March 2014
Community First Credit Union October 2006 - May 2009
VyStar Credit Union October 2005 - June 2006
Skills
Customer Service, Computer Proficiency, Critical Thinking, Billing Process, Time Management, Active Learning, Call Centers, Verbal Behavior, Resolving Issues, Social Listening, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, Financial Services, Professional Services
Education
Concorde Career Institute-Jacksonville 2010 — 2010
MEDICAL BILLING AND CODING INSURANCE, MEDICAL BILLING AND CODING INSURANCE
NATHAN BEDFORD FORREST HIGH SCHOOL 2002 — 2005
HIGH SCHOOL, GENERAL STUDIES
VyStar Credit Union February 2015 - Present
VyStar Credit Union April 2011 - February 2015
NAS JRB Credit Union September 2009 - January 2011
Bank of Gassaway November 2005 - July 2009
Skills
Consumer Lending, Credit, Loans, Banking, Underwriting, Mortgage Lending, Customer Service, Financial Services, Outlook, Loan Origination, Credit Unions, Credit Cards, Mortgage Banking, Cross Selling, Lines Of Credit, Refinance, Residential Mortgages, Notary Public, Risk Management, Retail Banking, Call Centers, Small Business Lending, Credit Analysis, Commercial Lending, Home Equity Lines of..., Home Equity Loans, Personal Banking, Mortgage Servicing, Internet Banking, Deposits, Teller Operations
Education
Northwood University 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Glenville State College
Associate's degree, General Studies
VyStar Credit Union July 2014 - Present
Watson Title Services of North Florida, Inc. December 2012 - July 2014
Education
Florida State University 2005 — 2009
Bachelor of Arts (B.A.), Finance, Real Estate
Six Flags America July 2011 - October 2012
VyStar Credit Union July 2007 - March 2008
VyStar Credit Union July 2006 - May 2007
Citibank April 2005 - July 2006
Winn Dixie Stores June 2003 - April 2005
Skills
Microsoft Word, Persian, Customer Service, Entertainment, Management, Account Management, Sales Process, Refinancings, Event Management, Public Speaking, English, Research, Retail, Public Relations, Team Building, Social Media, Microsoft Office, Social Networking, Training, Credit, Microsoft Excel, PowerPoint, Team Leadership, Event Planning, Negotiation, Customer Satisfaction, Outlook, Marketing, Budgets, Leadership, Project Planning, Teamwork, Time Management, Cash Management, Inventory Management, Sales, Recruiting, Spanish, Social Media Marketing, Access, Sales Management, Advertising, Marketing Strategy, Coordination, Photoshop, Process Scheduler, Loans, Market Research, Employee Relations, Strategic Planning
Education
University of Maryland College Park 2009 — 2013
BA, Persian Studies (minor in Middle East Studies)
Florida State College at Jacksonville 2005 — 2009
Associate of Arts (AA), Foreign Language, A
Douglas Anderson 1998 — 2002
High School Graduate, Instrumental Music
VyStar Credit Union November 2013 - Present
VyStar Investment Services January 2012 - November 2013
VyStar Credit Union September 2010 - January 2012
VyStar Credit Union September 2009 - September 2010
Education
Florida State University 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
Margaret Romeo D.M.D. PA November 2013 - September 2014
Heritage Bank of the South June 2012 - November 2013
Columbia Bank May 2011 - October 2012
VyStar Credit Union May 2007 - April 2011
Skills
Finance, Debt Restructuring, Dental Marketing, Sales Management, Account Management, Accounts Receivable, Credit, Loans, Refinance, Mortgage Lending, Banking, Accounting, Credit Analysis, Financial Analysis, Loan Origination, Mortgage Banking, Customer Service, Consumer Lending, Residential Mortgages, Collections
Education
University of Florida - Warrington College of Business Administration 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Gateway College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
VyStar Credit Union May 2014 - Present
VyStar Credit Union November 2012 - May 2014
VyStar Credit Union March 2008 - November 2012
L & D Farm March 2004 - December 2007
Skills
Personal Finance, Residential Mortgages, Consumer Lending, Mortgage Lending, Loans, Finance, Loan Origination, Credit, Mortgage Banking, Refinance, Credit Analysis, Lines Of Credit, Retail Banking, Banking, Loan Servicing, Underwriting, Cross Selling, Deposits, Commercial Lending, Customer Service, Leadership
Education
Florida State College at Jacksonville 2014 — 2017
BS, Business and Management
Beacon Hill Staffing Group August 2015 - Present
The Judge Group September 2014 - July 2015
VyStar Credit Union December 2012 - September 2014
Vans June 2011 - February 2013
Skills
Management, Sales, Leadership, Technical Recruiting, Networking, Applicant Tracking..., Contract Recruitment, Training, Talent Acquisition, Account Management, Internet Recruiting, Staffing Services, Strategic Partnerships, Client Relations, Strategic Prospecting, Consulting, Consultative Selling, Solution Selling, New Business Development, Emotional Intelligence, Client Aquisition, Talent Pipelining, Cold Calling, Interviews, Business Development, Negotiation, Team Building
Education
Georgia Southern University 2007 — 2010
Bachelor of Science (B.S.)
State Street Bank & Trust Co. October 2014 - Present
VyStar Credit Union August 2005 - October 2014
Convergys August 1999 - September 2005
US Trust Company August 1985 - September 1993
Skills
Banking, Call Centers, Customer Service, Outlook, Microsoft Office, Data Entry, Microsoft Word, Leadership, Sales, Access, PowerPoint, Microsoft Excel, Team Building, Coaching, Credit, Loans, Training
Education
Florida Community College at Jacksonville 2000 — 2001
Essex County College 1987 — 1988
Crye Leike Realtors 2015 - Present
PARKS 2014 - Present
VyStar Credit Union 2003 - 2014
Bank of America 2001 - 2003
Skills
Sales, Commercial Real Estate, Waterfront Property, First Time Home Buyers, First Time Home Sellers, Military Relocations, Home Staging, Relocation Buyers, Real Estate, Real Estate Transactions, Customer Service, National Association of...
Education
Chaminade University of Honolulu
Business/Corporate Communications
Wetherby Asset Management April 2014 - Present
Wetherby Asset Management April 2013 - March 2014
Target 2012 - 2013
VyStar Credit Union October 2011 - April 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Word, OS X, Social Media, Social Networking, Social Skills, Sports, PowerPoint, Time Management, Teamwork, Employee Training
Education
Florida State University 2007 — 2011
Bachelor of Science (B.S.), Social Sciences/Economics
Florida Blue May 2014 - Present
University of North Florida August 2013 - September 2013
Sklar Instruments July 2013 - August 2013
VyStar Credit Union April 2007 - December 2010
Skills
Microsoft SQL Server, Java, SQL, Project Management, Business Analysis, Team Leadership, Visio, SDLC, SEO, Project Planning, Visual Studio, ASP.NET MVC, C#, Software Development, Data Analysis, Analysis, PHP, SharePoint, Data Mining, Visual Basic, VBA, Access Database, Microsoft Excel, ADO.NET, Access
Education
University of North Florida 2010 — 2013
Florida State College at Jacksonville 2005 — 2009
BIHE University 1996 — 2000
B.S
Watson Realty Corp. May 2001 - Present
VyStar Credit Union 1987 - 1997
Skills
Real Estate, Home, Investments, First Time Home Buyers, New Home Sales, Short Sales, Single Family Homes, Sellers, Residential, Selling, Property Management, Relocation, Foreclosures, First Time Buyers, Listings, REO, Buyer Representation, Condos, Investment Properties, Resale, Contract Negotiation, Realty, Investors, Townhomes, Distressed Property, Referrals, Waterfront, Relocations, New Homes, Land, Luxury, SFR, Vacation Homes, Seniors, Buying, Rentals, Real Estate Investment, Move Up Buyers, Second Homes, Purchase, HUD, Home Marketing, Real Estate Transactions, Sellers Agent, Income Properties, 1031 Exchanges, Customer Service, Real Estate Contracts, Real Estate Investment..., e-PRO
Education
Florida State College at Jacksonville 1987 — 1989
Baldwin High School 1980 — 1985
High School
VyStar Credit Union May 2014 - Present
US Banccorp October 2013 - May 2014
Skills
Banking, Credit, Customer Service, Loans, Finance, Sales, Financial Analysis, Microsoft Office, Microsoft Excel, Retail Banking
Education
Florida State College at Jacksonville 2010 — 2014
Business management, Business, Management, Marketing, and Related Support Services
Navy Federal Credit Union June 2015 - Present
VyStar Credit Union 2003 - Present
Skills
Banking, Loans, Credit, Consumer Lending, Underwriting, Commercial Banking, Retail Banking, Financial Analysis, Customer Service, Mortgage Lending, Microsoft Office, Microsoft Excel, Credit Analysis
Education
Florida State College at Jacksonville 2014 — 2016
Bradford High School 1990 — 1993
Align Networks June 2014 - Present
Ally Financial Inc. October 2013 - January 2014
VyStar Credit Union November 2012 - May 2013
ADT February 2010 - May 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Team Leadership, PowerPoint, Call Centers, Leadership, Outlook, Troubleshooting, Data Entry, Access, Time Management, Sales, Teamwork, Security, Team Building
Education
Florida State College at Jacksonville 2013 — 2017
Human Resources Management/Personnel Administration, General
Siatech Charter High School 2005 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Gerdau Long Steel North America August 2004 - Present
VyStar Credit Union October 2003 - August 2004
Citi July 2001 - October 2003
A.G. Edwards & Sons, Inc. October 1999 - July 2001
St. John's 8 Theater 1999 - 2000
US Navy July 1989 - October 1999
Skills
Microsoft Office, Troubleshooting, Windows Server, IT Hardware Support, Software Installation, System Administration, Desktop Administration, 5S, TCP/IP, Active Directory, VMware vSphere, Continuous Improvement, Lean Manufacturing, Management
Education
Florida Community College at Jacksonville
Assoicate in Arts
VyStar Credit Union February 2014 - Present
Manheim June 2012 - September 2013
Homemaker November 2008 - June 2012
Barlow Insurance August 2008 - November 2008
Duval Acura September 2007 - April 2008
American Solar January 2006 - August 2007
Skills
Payroll, Data Entry, Customer Service, Accounts Payable, Accounts Receivable, Automotive, Office Administration, Insurance, Bookkeeping, Office Management, Accounting, Notary Public, QuickBooks, Microsoft Excel, Microsoft Office, AS400 system, Dispatching, 10 Key, Titles, Telecommunications, Collections, Managing Database, Cisco UCS, Windows Services, Registration, Cisco Call Manager, Electronic Payment..., Sales Operations, Marketing, Inventory Management, Purchasing, Customer Satisfaction, Sales, Management
Education
Florida Community College at Jacksonville 2010 — 2014
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse, 3.8 GPA
Corporate America Credit Union May 2012 - Present
First Florida Credit Union August 2009 - Present
VyStar Credit Union April 2005 - August 2009
Skills
Credit Unions, Investment Portfolio..., Asset/Liability..., Budgeting, Investment Portfolio, Financial Analysis, ALM, Risk Management, Budgets, Banking, Finance, Credit, Credit Analysis, Financial Modeling, Financial Institutions, Cash Management, Consumer Lending, Loans, Interest Rate Risk..., Mortgage Lending, Portfolio Management, Small Business Lending, Commercial Lending, Treasury Management, Investments, Underwriting, Commercial Banking, Credit Risk, Executive Management, Financial Risk, Financial Services, Loan Origination, Retail Banking, Commercial Mortgages, Credit Cards, Mortgage Banking, Strategic Financial..., Liquidity Management, Fixed Income, Asset Management, Residential Mortgages, Managerial Finance, Financial Reporting, Funds Transfer Pricing, Payments, Liquidity Risk, Accounting, Debit Cards, Deposits, Relationship Management
Education
Ball State University - College of Business 1984 — 1986
B.S., Finance
Taylor University 1981 — 1983
VyStar Credit Union December 2011 - March 2013
IronStone Bank July 2008 - June 2011
SunTrust Bank July 2007 - July 2008
Skills
Consumer Lending, Credit
Education
Georgia Southern University 2015 — 2016
Bachelor’s Degree, General Concentration: Business, Criminal Studies and Sociology
University of North Florida 2010 — 2012
criminal justice
St Johns River Community College 2007 — 2009
A.A., General
Mayo Clinic June 2004 - Present
Mayo Clinic December 2000 - June 2004
VyStar Credit Union 1998 - 2000
Skills
Software Documentation, SharePoint, Visio, IIS, Troubleshooting, Windows Server, SQL, Windows, Healthcare Information..., Project Planning, Team Leadership, Microsoft Office, MS Project, Outlook, Security, Databases, Disaster Recovery, Microsoft SQL Server, Healthcare, Process Improvement, EHR
Education
Nova Southeastern University 2009 — 2014
Master's Degree, Biomedical Informatics
University of North Florida 1993 — 1998
Bachelor of Arts (B.A.)
VyStar Credit Union January 2008 - Present
EverBank September 2005 - October 2007
Bank of America September 2003 - September 2005
Skills
Oracle Database, SQL, Microsoft SQL Server, Red Hat Linux, Data Processing, Reporting, System Testing
Education
Florida Community College at Jacksonville 2001 — 2002
Orange Park High School 1996 — 1998
VyStar Credit Union June 2013 - Present
Auction Direct USA Used Vehicle Superstore March 2012 - June 2013
Carrabba's Italian Grill January 2012 - March 2012
Texas Roadhouse April 2011 - December 2011
Tumbleweed Southwest Grill May 2010 - April 2011
Steel Guard Safety August 2009 - March 2010
Hat World May 2008 - August 2009
Accurate Scales May 2007 - January 2008
Glidden Furniture March 2007 - May 2007
Sears Holdings Corporation May 2002 - September 2006
Skills
Leadership, Management, Training, Sales, Business Development, CRM, Inventory Management, Customer Service, Microsoft Office, Microsoft Word, Customer Satisfaction, PowerPoint, Microsoft Excel, Team Building, Retail, Social Media, New Business Development, Public Speaking, Data Entry, Business Strategy, Market Research, Employee Relations, Social Networking, Team Leadership, Time Management, Teamwork, Performance Management, Merchandising, B2B, Profit, Phone Etiquette, Customer Retention, Sales Management, Negotiation, Human Resources, Outlook
Education
Indiana State University 2004 — 2009
Business Administration, Management, Management Information Systems, Marketing
Community First Credit Union June 2014 - Present
Fidelity National Information Services January 2013 - May 2014
Scottrade September 2010 - December 2012
Landmark Bank June 2007 - November 2010
VyStar Credit Union 2000 - 2007
VyStar Credit Union 1984 - 2000
Skills
Banking, Business Analysis, Vendor Management, Risk Management, Credit Cards, Customer Service, Team Leadership, Financial Services, Strategic Planning, Process Improvement, Change Management, Negotiation, Microsoft Excel, Coaching, Cross-functional Team..., Leadership, Management
Education
Jacksonville University 1995 — 2001
BGS, Computer Information & Management
Clay County Schools March 2013 - June 2013
BBVA Compass May 2008 - January 2009
VyStar Credit Union May 2003 - September 2006
AOL February 2002 - May 2003
GW Hunter, Inc April 2000 - February 2002
Skills
Training, Curriculum Design, Educational Technology, Teaching, Sales, Elementary Education, Classroom, Lesson Planning, Credit, Accounts Payable, Administrative..., Loans, Invoicing, Strategy, Public Speaking, PowerPoint, Microsoft Word, Microsoft Office, Customer Service
Education
University of North Florida 2011 — 2012
B.A. degree, Elementary Education, 3.9
Florida Community College at Jacksonville 2006 — 2009
A.A degree
City of Palm Beach Gardens May 2013 - Present
Self employed April 2010 - July 2012
VyStar Credit Union January 1999 - December 2009
Education
Liberty University 2012 — 2015
Bachelor of Science (BS), Criminal Justice/Forensics, 3.75
Palm Beach State College 2013 — 2014
Law Enforcement Certificate 4/24/14, Criminal Justice/Law Enforcement Administration
Indugle Salon and Spa November 2013 - Present
Bombardier Capital 1999 - 2001
VyStar Credit Union 1995 - 1999
Skills
Facials, Microdermabrasion, Chemical Peels, Hair Removal, Body Wraps, Electrotherapy, 3D lash, eyebrow shaping
Education
Southeastern College/ formally Keiser Career College-Jacksonville 2011 — 2012
Esthetican
Florida Community College at Jacksonville 1993 — 1994
One Life Industries PhotographerOne Life IndustriesDecember 2009 - Present
Carrabba's Italian Grill November 2013 - May 2014
Coconuts on the Beach January 2012 - December 2012
Outback Steakhouse August 2009 - January 2012
VyStar Credit Union October 2007 - November 2010
Beef O' Brady's January 2003 - October 2007
Skills
Graphic Design, Photoshop, Event Photography, Microsoft Office, Microsoft Word, Customer Service, Advertising, Social Networking, Digital Photography, Social Media
Education
Flagler College 2002 — 2006
Bachelor's, Business Administration, Public Relations and Advertising
Florida State College at Jacksonville 2010 — 2011
Technical Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
VyStar Credit Union December 2002 - Present
America Online October 1998 - October 2001
Amelia Wellness Center October 1997 - November 1998
Amelia Island Plantation August 1992 - October 1997
Skills
Training, Disaster Recovery, Customer Service, Mortgage Banking, Financial Analysis, Call Centers, Banking, Credit, Loan Origination, Strategic Planning, Process Improvement, Nonprofits, Retail Banking, Commercial Lending, Loans, Troubleshooting, Employee Relations, Credit Analysis, Relationship Management, Underwriting, Call Center, Leadership, Team Building, Marketing, Public Speaking, Management, Sales, Event Planning, Coaching
Education
Florida State College Jacksonville 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Supervision and Management, Magna Cum Lauda
Leadership Nassau Class 10 2009 — 2010
Graduate, Organizational Leadership and Community Awareness
Florida Community College at Jacksonville 2008 — 2009
Associate in Arts
California State University-Hayward 1980 — 1982
Physical Education/Dance Option
Dublin High School 1976 — 1980
General Education/College Preparation, with Honors
Middlebury June 2015 - Present
UTC Aerospace Systems November 2010 - May 2015
Deutsche Bank March 2010 - August 2010
VyStar Credit Union February 2007 - March 2010
Tile Masters of Jacksonville Inc. January 2005 - February 2007
Skills
Financial Modeling, Financial Statement..., Financial Analysis, Cost & Price Analysis, Government Contracting, Bid and Proposals, Government Acquisition, Financial Reporting, Cost Variance Analysis, Risk Assessment, Forecasting, Process Improvement, Analysis, Budgets, Microsoft Office, Cross-functional Team..., Continuous Improvement, Microsoft Excel, Finance, Leadership, SAP, Aerospace, Communication, Problem Solving, Team Leadership, Management, Data Analysis, Bloomberg Terminal, Cost Accounting, Budgeting
Education
Northeastern University 2012 — 2015
Master of Business Administration (M.B.A.), Global Management
Northeastern University 2012 — 2015
Master’s Degree, Finance (M.S.F.)
University of North Florida 2007 — 2009
Bachelor's Degree, Business and Finance
Florida Community College at Jacksonville
Associate's Degree, Business Administration
VyStar Credit Union 2013 - Present
SunTrust 2011 - 2013
Naylor Association Solutions (Naylor, LLC) 2008 - 2011
Skills
Retail Banking, Sales, Marketing Communications, Banking, Credit, Loans, Customer Service, Financial Services, Mortgage Lending, Consumer Lending, Loan Origination, Cross Selling, Credit Analysis, Credit Cards, Relationship Management, Lines Of Credit, Mortgage Banking, Risk Management, Refinance, Finance, Microsoft Office
Education
Florida Southern College 1998 — 2002
Bachelor's degree, Business Administration / Marketing
BAI January 2012 - Present
HealthCare Associates Credit Union April 2008 - December 2011
AdeptMedia Corp. July 2005 - April 2008
VyStar Credit Union January 2004 - July 2005
Raddon Financial Group April 2000 - January 2004
Skills
Analytics, Marketing, Database Marketing, Direct Marketing, Segmentation, CRM, Data Analysis, Banking, Project Management, Analysis, Market Research, Business Intelligence, Business Development, Relationship Management, Salesforce.com, Marketing Strategy, Marketing Research, Lead Generation, Customer Acquisition, Marketing Management, Credit Unions, Email Marketing, Digital Marketing, Market Analysis, SQL, Competitive Analysis, Data Mining, Financial Services, Strategy, Client Presentation, MCIF, Qualitative Research, Quantitative Research, Microsoft SQL Server, Web Design, Web Project Management, QlikView, QlikView Development, Strategic Planning
Education
Northern Illinois University 1998 — 2000
BA, Finance, Investments
Transamerica May 2014 - Present
VyStar Credit Union 2012 - 2014
ING January 2002 - 2012
Skills
SQL, Data Warehousing, ITIL, Databases, Requirements Analysis, ETL, Business Analysis, Agile Methodologies, Microsoft SQL Server, SDLC, PL/SQL, Data Modeling, Visio
Education
Northwood University 1995 — 1999
MIS, Computer Science
SCIO Health Analytics® September 2014 - Present
ADP June 2012 - September 2014
MDI August 2005 - March 2012
VyStar Credit Union March 2001 - August 2005
Jacksonville Electric Authority (JEA) / Duval County Health Dept June 1998 - March 2001
Education
Embry-Riddle Aeronautical University 1990 — 1994
BS, Aeronautics
Community College of the Air Force 1991 — 1993
Associate's degree, Aviation Maintenance Technology
VyStar Credit Union 2008 - Present
ABN AMRO Mortgage Group 2003 - 2007
Skills
Risk Management, Mortgage Lending, Mortgage Servicing, Quality Management, Quality Auditing, Mergers & Acquisitions, Strategic Planning, Board of Directors, Banking, Risk Analysis, Consumer Lending, Loans, Credit, Customer Service, Leadership, Financial Services, Call Centers, Sales, Coaching, Health Promotion, Strategic Financial..., Retirement, Portfolio Management
Education
Liberty University
Bachelor of Science (B.S.)
VyStar Credit Union November 2013 - Present
VyStar Credit Union August 2000 - November 2013
Skills
Disaster Recovery, Risk Management, Business Continuity, Process Improvement, Auditing, Vendor Management, Banking, Security
Education
Georgia Southern University 1990 — 1995
Bachelor's degree, Finance, Emphasizing in Risk Management
Black Knight Financial Services October 2010 - December 2014
Lender Processing Services, Inc. (LPS) October 2010 - January 2014
First Coast Service Options February 2007 - October 2010
VyStar Credit Union December 1997 - May 2005
Skills
Onboarding, Employee Relations, Talent Acquisition, Performance Management, Human Resources, HRIS, Employee Benefits, Recruiting, Benefits Administration, Personnel Management, Organizational..., Leadership, Process Improvement, Training, New Hire Orientations, Deferred Compensation, Management, Talent Management, FMLA, Temporary Placement
Education
Lindenwood University 1987 — 1990
Security Service Federal Credit Union January 2014 - Present
VyStar Credit Union June 2011 - December 2013
Ames Finance November 2007 - June 2011
People's Choice Home Loans 2005 - 2007
Skills
Banking, Credit, Sales, Mortgage Lending, Loan Origination, Customer Service, Loans, Mortgage Banking, Risk Management, Financial Analysis, Sales Management
Education
Colorado State University 1997 — 2001
VyStar Credit Union March 2012 - February 2015
Skills
Real Estate, Sellers, First Time Home Buyers, Investment Properties, Buyer Representation, Short Sales, Residential Homes, Single Family Homes, Relocation, Foreclosures
Education
Jacksonville University 1991 — 1995
Bachelor's degree
Levy Restaurants February 2012 - Present
Ovations Food Service July 2011 - March 2012
VyStar Credit Union August 2003 - August 2010
Centerplate July 1995 - June 2003
Marriott @ Sawgrass Resort July 1993 - August 1996
Skills
Customer Service, Microsoft Office, Purchasing, Event Management, Tangent, Quest, Appro, Zeus, Oracle, OMS, Sports, Leadership, Event Planning, Corporate Events, Hospitality
Education
University of North Florida 2006 — 2010
BA, History
Florida State College at Jacksonville 2002 — 2006
AA, Education
VyStar Credit Union January 2014 - Present
VyStar Credit Union November 2012 - January 2014
Hancock Bank September 2010 - October 2012
Hancock Bank February 2010 - September 2010
Auburn University August 2008 - August 2009
Flagler College August 2007 - July 2008
Skills
Customer Service, Banking, Microsoft Word, Loans
Education
Auburn University, College of Business 2008 — 2012
MS, Economics
Flagler College 2004 — 2008
BA, History, Economics
VyStar Credit Union April 2002 - Present
Skills
Requirements Analysis, Vendor Management, Business Analysis, Software Documentation, Troubleshooting, Data Center, Systems Analysis, Banking, IT Management, Process Improvement, Analysis, Technical Support, Testing, System Administration, IT Strategy, ITIL, Integration, Requirements Gathering
Education
Florida State University 1999 — 2006
Bachelor, Information Studies
GE Capital August 2008 - Present
Citi August 2007 - August 2008
Citigroup 2007 - 2008
Mercantile Bank June 2006 - April 2007
Mercantile Bank July 2005 - June 2006
Wachovia Bank November 2002 - July 2005
VyStar Credit Union September 2001 - November 2002
TRW Systems Incorporated May 2000 - June 2001
VEropulos DOOEL August 1999 - May 2000
Education
Jacksonville University 2002 — 2004
MBA, Business Administration
Univerzitet 'Sv. Kiril i Metódij' vo Skopje 1995 — 2000
Bachelor's, Financial Accounting
Chase April 2009 - Present
Chase Home Finance August 2001 - July 2008
VyStar Credit Union March 1998 - March 2001
Education
University of North Florida 1996 — 1998
Biology
University of South Carolina - Beaufort 1993 — 1995
Biology, Physics
Bowling Green State University 1992 — 1993
Biology
Keystone High School 1989 — 1992
VyStar Credit Union August 1998 - Present
First Union National Bank 1994 - 1998
Skills
Team Leadership, Banking, Loans, Investments, Coaching, Customer Service, Call Centers, Consumer Lending, Leadership, Underwriting, Vendor Management, Strategic Planning, Credit, Business Analysis, Change Management, Contract Negotiation
Education
Florida State College at Jacksonville
Business
PGA TOUR June 2013 - Present
Kustura Technologies January 2013 - June 2013
VyStar Credit Union April 2010 - January 2013
Kustura Technologies September 2008 - April 2010
Artis IT September 2007 - September 2008
MDI July 2006 - September 2007
United States Marine Corps September 1999 - December 2005
Skills
Disaster Recovery, Requirements Analysis, SharePoint, Software Documentation, Security, Business Analysis, Citrix, Active Directory, Process Improvement, Visio, HIPAA, Project Management, Microsoft SQL Server, Analysis, SDLC, ITIL v3 Foundations..., ITIL Implementation, Cloud Computing, Cloud Storage, Cloud Applications, VoIP protocols SIP, Virtualization, Forensic Consulting, Help Desk Support, System Administration, Troubleshooting, Vendor Management, Microsoft Exchange, Data Center, Windows, Windows Server, SQL, ITIL
Education
American InterContinental University
Associates, Arts Business Administration
Coastal Carolina Community College 2000 — 2001
American InterContinental University
Bachelors, Information Technology (Digital Forensics)
Central Texas College
VyStar Credit Union ConsultantIdea IntegrationFebruary 2006 - December 2012
ARM of Florida 2009 - 2010
Everest Solutions LLC. April 1998 - December 2005
City of Jacksonville 2000 - 2004
Unisys 1994 - 1995
Skills
SDLC, Application Development, Software Development, .NET, Microsoft SQL Server, SQL, HTML, C#, VB.NET, ASP.NET, CSS, ASP, VBScript, Visio, Visual Studio, SharePoint, SSRS, SSIS, T-SQL, Requirements Analysis, Business Analysis, Databases
Education
Instituto Tecnologico de San Luis Potosi 1987 — 2001
BS, Computer Science
Florida State College at Jacksonville 2006 — 2006
Java
Florida State College at Jacksonville 2004 — 2004
Advanced VB.NET
Northeast Florida Chapter - League of Southeastern Credit Unions 2011 - Present
VyStar Credit Union January 2001 - Present
Skills
Credit Unions, Loans, Customer Service, Banking, Financial Analysis, Strategic Planning, Public Relations, PowerPoint, Marketing Strategy, Credit, Leadership, Sales, Consumer Lending, Business Development, Risk Management, Marketing, Advertising, Social Media Marketing, Marketing Communications
Education
Ball State University - College of Business
Master of Business Administration (MBA)
Ball State University - College of Business
Bachelor of Science (B.S.), Marketing/Marketing Research
VyStar Credit Union July 2000 - Present
Mike Shad CJD May 2000 - August 2000
Burger King Corporation October 1998 - April 2000
Skills
Customer Service, Troubleshooting, Outlook, Customer Satisfaction, Windows 7, Microsoft Office, Windows, Microsoft Excel, Microsoft Word
Education
edward h white hs 1992 — 1994
diploma, n/a
Florida Community College at Jacksonville
AA
art institute of jacksonville
VyStar Credit Union July 2013 - Present
Blue Cross Blue Shield of Florida April 2010 - June 2013
Convergys March 1999 - August 2009
Convergys November 2004 - August 2007
UPS March 1995 - March 1999
Skills
Vendor Management, Call Center, Process Improvement, Business Analysis, SDLC, Business Process, Management, Call Centers, Leadership, Outsourcing, Business Process..., Strategic Planning, Requirements Analysis, Team Building, Visio, Human Resources, Program Management
Education
Jacksonville University 1995 — 1996
MBA, Business
Columbus State University 1986 — 1990
BS, Computer Science
Columbus High
CSI Training Corporation January 2014 - May 2014
McKesson Health IT October 2013 - January 2014
Parker Healthcare IT October 2012 - September 2013
PNC Mortgage August 2010 - November 2012
Yale New Haven Hospital 2012 - 2012
Training Folks/PNC Mortgage August 2010 - April 2011
JPMorgan Chase November 2009 - November 2010
WACHOVIA/WELLS FARGO August 2008 - October 2009
Countrywide Bank June 2007 - June 2008
VyStar Credit Union October 2006 - June 2007
Skills
Lotus Notes, Customer Service, Microsoft Office, Retail, Telephone Skills, LPS, MSP430, Workout Prospector II, Loan Prospector, Desktop Underwriter (DU), HSSN, PowerPoint, Online Doc Imaging, Classroom Instruction, Classroom Training, AS400, Project Facilitation, Epic Systems, CPOE, Ambulatory, Loans, Project Management, Leadership, Management, Outlook, Employee Training, Interviews, Software Documentation, Team Leadership, Process Improvement
Education
AI Institute
Georgia Southern University
Music Education
VyStar Credit Union
Skills
Consumer Lending, Loans, Credit, Commercial Lending, Banking, Underwriting, Risk Management, Mortgage Banking, Loan Origination, Mortgage Lending, Lines Of Credit, Small Business Lending, Credit Analysis, Credit Cards, Credit Unions, Portfolio Management, Customer Service, FHA, Retail Banking, Commercial Banking, Residential Mortgages, Refinance, Loss Mitigation, Loan Servicing, Commercial Mortgages, Financial Services, Relationship Management
Education
Columbia College
Bachelor of Business Administration (B.B.A.)
Jacksonville University June 1987 - Present
Skystar International Air Line July 1985 - January 1987
VYSTAR Credit Union August 1983 - July 1985
US Navy 1956 - 1983
Skills
Naval Aviator, Airline Transport Pilot, University Professor, Strategic Planning, Public Speaking, Research, Courses, Critical Thinking, E-Learning, Statistics, Piloting, Operational Planning, Program Development, Community Outreach, Leadership, Leadership Development, Organizational..., Military Operations, Command, Security Clearance, Military Experience, National Security, DoD, Aviation, Defense
Education
U. S. Naval Postgraduate School 1961 — 1962
MS, Management
Georgia Institute of Technology 1951 — 1956
BS, Industrial Management
Valor Credit Union October 2013 - April 2015
Tobyhanna Federal Credit Union December 2012 - October 2013
Tobyhanna Federal Credit Union December 2011 - December 2012
Tobyhanna Federal Credit Union July 2009 - April 2012
VyStar Credit Union May 2006 - June 2009
Skills
Mortgage Lending, Banking, Team Building, Customer Satisfaction, Retail Banking, Customer Service, Microsoft Office, Loans, Leadership, Strategic Planning, Consumer Lending, Sales Management, Training
Education
Lackawanna College
Associate of Arts (A.A.)
Marywood University
Master of Public Administration (M.P.A.)
Saint Leo University
Bachelor of Arts (B.A.)
Landstar January 2013 - Present
VyStar Credit Union September 1999 - July 2012
Skills
In-depth Accounts..., Accuracy with excellent..., Microsoft Excel, Microsoft Word, Outlook, Open Solutions, BankTel, QuickBooks, Accounts Payable, Journal Entries, Account Reconciliation, Balance, Invoicing, Payroll, 10 Key, Customer Service, Auditing, PeopleSoft, Cash Management, Banking
Education
Florida State College at Jacksonville
Associate of Arts (AA), Business Adminstration
Florida State College at Jacksonville
Associate of Arts (A.A.), Business Administration and Management, General
The Carpet Tree, Inc May 2002 - Present
Balance 2001 - 2002
VyStar Credit Union 1990 - 2001
Skills
Marketing, Social Media, Coaching, Marketing Strategy, Customer Service, Sales Management, Social Media Marketing, Public Relations, Team Building, Online Advertising, Public Speaking, Online Marketing, Marketing Communications, Event Planning, Social Networking, Email Marketing, Event Management, Account Management, Direct Marketing, Facebook, Retail, Microsoft Office, Budgets, Microsoft Word, Network Marketing, Business Strategy, Team Leadership, Blogging, B2B, Nutrition, Product Marketing, Home Based Business, Newsletters, Selling, Customer Satisfaction, Digital Marketing, Vitamins, Merchandising, Business Planning, Training, Brand Development, SEO, Lead Generation, Leadership, Supplements, Business Networking, Motivational Speaking
Education
College for Financial Planning 2001 — 2001
Registered Paraplanner
East Rowan High School 1981 — 1984
Shoes For Crews January 2014 - Present
Shoes For Crews June 2012 - Present
AT&T Mobility / Convergys Corp. December 2010 - June 2012
AT&T Mobility/Convergys Corp. February 2011 - March 2012
U.S. Census Bureau May 2010 - September 2010
VyStar Credit Union July 2006 - November 2009
AOL November 2002 - May 2006
New England Financial October 2000 - November 2002
US Navy January 1981 - January 1991
Skills
Adult Education, Performance Management, Performance Improvement, Coaching, Training & Development, Teaching, Team Management, Team Leadership, Innovative Thinking, Financial Management, Sales Management, Customer Service, Employee Training, Leadership Development, Organizational..., Training Delivery, Strategic Planning, Team Building, Call Centers, Management, Leadership, Managerial Finance, Training, Customer Satisfaction, Process Improvement, Human Resources, Operations Management
Education
Liberty University 2012 — 2013
Master of Arts (M.A.), Management & Organizational Leadership
New Management Services October 2013 - Present
VyStar Credit Union July 2011 - October 2013
VyStar Credit Union August 2009 - July 2011
CitiStreet February 1997 - May 2005
Skills
Security, Visio, Active Directory, Business Analysis, SharePoint, System Administration, Software Documentation, Risk Management, Network Security, Process Improvement, Windows Server, Systems Analysis, Requirements Analysis, Data Center, Microsoft SQL Server, SQL, Windows, Testing, Project Management, IT Management, Integration, Requirements Gathering, XP, Servers, MS Project, Team Leadership, VMware, Analysis, VPN, Unix, Business Continuity, Operating Systems, Virtualization, Citrix, Windows XP
Education
Florida Community College at Jacksonville 1979 — 1982
Associate of Arts (AA), Business Administration and Management, General
VyStar Credit Union August 2007 - Present
Best Buy May 2005 - August 2007
Citi August 2006 - January 2007
Skills
Microsoft Office, Microsoft Windows 98, Ten Key, Miser (FSBA), Typing, Organizational..., Innovative Problem..., Team Leadership, Independent Thinker
Education
Florida Community College at Jacksonville 2008 — 2012
Stanton College Preparatory 2001 — 2005
VyStar Credit Union January 2013 - February 2015
Comcast September 2005 - March 2010
U.S. Boiler Corporation September 1987 - June 2005
U.R.S. Information Systems September 1975 - March 1987
Skills
Sales, Management, Customer Service, Sales Operations, Customer Relations, Customer Satisfaction, Leadership, Outlook, Budgets, Marketing, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Process Improvement, PowerPoint, Troubleshooting
Education
North Shore Community College 2003 — 2003
Computer Basics 101
New England Fuel Institute 1987 — 1987
Oil Burner Operation, Technician licence
Medford High School 1970 — 1973
High School
VyStar Credit Union March 2010 - Present
VyStar Credit Union March 2008 - Present
Enhanced Recovery Corporation August 2007 - March 2008
Education
Florida State College at Jacksonville 2008 — 2010
Technical Certificate, Emergency Medical Technician
November 2005South Area Adult Education
High School Diploma
VyStar Credit Union April 2008 - Present
Skills
Credit, Loans, Banking, Call Center
Education
Florida A&M University 1993 — 1996
The Jacksonville Bank April 2013 - Present
VyStar Credit Union December 2010 - April 2013
Education
Florida Agricultural and Mechanical University 2005 — 2009
Bachelor of Science (B.S.)
VyStar Credit Union January 2013 - January 2015
Laurel Adjustment Bureau June 2005 - March 2012
Ron Anderson Chevrolet June 2004 - May 2005
Aerotek September 2003 - February 2004
Ron Anderson Chevrolet September 2002 - September 2003
Ron Anderson Chevrolet March 2002 - September 2002
Ron Anderson Chevrolet November 2001 - February 2002
Skills
Advertising, Microsoft Office, Marketing Communications, PowerPoint, Social Media, Research, Customer Satisfaction, Warehousing, Inventory Management, Operational Streamlining, Operations Management, Cross Functional Team..., Increased Profitability, Collections Negotiations, Skip Tracing, Automotive..., Towing and Recovery, Online Sales, Loss Mitigation, Customer Service, Sales, Customer Retention, Marketing, Vehicles, Call Centers, Assets Recovery, Credit Analysis, Credit, Team Building, Loans, Consumer Lending, Banking
Education
Nashville Auto Diesel College Inc 2000 — 2001
Technical Degree, Automotive and Diesel Technology
Nashville Auto Diesel College Inc
Crossmark Front Service ClerkPublix Super MarketsNovember 2014 - September 2015
Jay Home Medical Equipment August 2014 - November 2014
Keith Pierson Toyota April 2014 - August 2014
VyStar Credit Union September 2012 - October 2013
Wal- Mart December 2011 - October 2012
Alorica February 2011 - September 2011
Bethune-Cookman University January 2001 - May 2001
Skills
Enforcement, Microsoft Office, Firearms, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Surveillance, Emergency Management, Public Speaking, Patrol, Research, Public Safety, Physical Security, Data Entry, Inventory Management, Teamwork, Administrative..., Sales Operations, Office Management, Time Management, Outlook, Training, Telephone Skills, Leadership, Customer Satisfaction, Administrative...
Education
Bethune-Cookman University 1998 — 2010
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Miami Dade College 2003 — 2003
AA, General Studies
VyStar Credit Union June 2014 - Present
Florida Blue March 2014 - June 2014
Information and Display Systems October 2013 - January 2014
Linear Solutions Inc February 2012 - October 2013
Commtech Wireless September 2010 - January 2012
CVS Pharmacy April 2008 - September 2010
JP March 2007 - August 2007
JP June 2004 - March 2007
US Navy May 2004 - December 2006
Skills
Physical PC Components, MySQL and SQL Server, Linux (Red Hat / Fedora..., PL/SQL, IIS/Apache Experience, Symantec EIM, MS Server 2003/2008, Network Applications..., Remote Desktop..., HTML/XML, Database..., Perl programming..., Business Analysis, System Integration, Firewall & Router ..., Windows Server 2003 &..., Windows XP & 7, Proficient in Microsoft..., LAN/WAN Technology, DHCP/DNS, Python/Raptor, Windows Server, Active Directory, XP, Applications, Perl, Operating Systems, Computer Hardware, System Administration, Microsoft SQL Server, Databases, Integration, Customer Service, Linux, Remote Desktop, PC, Troubleshooting, Hardware, Firewalls, Security, Cisco Technologies, Microsoft Exchange, Network Security, Unix, Windows 7, Database Administration, Windows, VMware, Microsoft Office, Software Documentation
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.)
ITT Technical Institute-Jacksonville 2008 — 2012
Bachelor's Degree, Information Systems Security
Duval County Public Schools September 2012 - Present
Duval County Public Schools July 2006 - September 2012
Duval County Public Schools June 2000 - July 2006
Jax Federal Credit Union October 1987 - October 1999
VyStar Credit Union February 1979 - October 1987
Skills
Logistics, SAP MM, SAP ERP, SAP Implementation, SAP HR, Human Resources, Data Analysis, Systems Analyst, Analysis, Software Documentation, Microsoft Office, Microsoft Excel, Microsoft Word, Financial Accounting, Management Accounting, Microsoft Access, Time Management, Mortgage Banking, Consumer Lending, Branch Banking, Customer Service, Elementary Education, Volunteering, Wikipedia...
Education
Jacksonville University 1976 — 1980
BS, Business Administration, Management and Operations, 3.82
VyStar Credit Union October 2005 - Present
Education
Jacksonville University
Bachelor of Science (BSc)
VyStar Credit Union April 2013 - Present
AT&T February 2010 - May 2013
HSBC Card Services November 2003 - August 2008
Skills
Customer Experience, Call Centers, Telecommunications, Customer Satisfaction, VoIP, Telephony, Troubleshooting, Wireless, IP, DSL, Team Leadership, Customer Service, WAN, Computer Network..., Customer Retention, Technical Support, Networking, Managed Services, LAN-WAN, Ethernet
Education
Everest University-Jacksonville
TECHNICAL CERTIFICATION, Dental Assisting/Assistant
VyStar Credit Union August 2009 - Present
Skills
Outlook, Contract Negotiation, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Banking, Financial Services, Relationship Management, Access, Vendor Management, Data Entry, Negotiation, Risk Management, Time Management, Insurance, Administration, Analysis, Leadership
Education
University of Phoenix 2007 — 2009
Bachelor's degree, Business Management
Florida Community College at Jacksonville 2002 — 2006
Associate of Arts (A.A.), General Studies
VyStar Credit Union March 2015 - Present
Allstate March 2014 - February 2015
Merrill Lynch November 2012 - March 2014
Rovi September 2012 - November 2012
InvestEdge, Inc. March 2012 - October 2012
Skills
Microsoft SQL Server, ssrs, Crystal Reports, Report Builder, Access, SSIS, SQL, SSRS, SDLC, Databases, T-SQL, Data Warehousing, Database Design, ETL
Education
King's College
Bachelor's degree Computer Information Systems
Kings College Pennsylvania
BA, Computer and Information Sciences, General
Benhart Solutions April 2013 - Present
VyStar Credit Union June 2006 - March 2007
New York City Off Track Betting Corp. August 1994 - July 2005
Skills
Retail Banking, Risk Management, Cash Management, Relationship Management, Cross Selling, Deposits, Team Leadership, Accounting, Sales, Team Building, Call Centers
Education
Broward Community College
Merrill Lynch April 2013 - Present
VyStar Credit Union February 2006 - February 2013
Skills
Credit, Banking, Consumer Lending, Retail Banking, Loans, Relationship Management, Customer Service, Small Business Lending, Mortgage Lending, Cross Selling, Commercial Banking, Underwriting, Lines Of Credit, Investments, Investment Banking, Mortgage Banking, Credit Analysis
Education
Florida State College at Jacksonville 2008 — 2011
C.U.E.P, Credit Union Education Program, 4.0
Strayer University-Florida 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Jones College-Jacksonville 1990 — 1993
Associate of Science (AS), Accounting, 3.0
VyStar Credit Union
Skills
Loans, Banking, Credit
Education
Florida State University
121 Financial Credit Union September 2011 - Present
Orlando Federal Credit Union October 2010 - June 2011
VyStar Credit Union September 2007 - October 2010
Skills
Work in A Fast Paced..., I am a Fast Hands on..., Quick Thinker, Timely Decision Making, Membership Development, Cash Handling Experience
Education
Florida State College of Jacksonville 2012 — 2013
Credit Union Education Program, A
Everest University-Jacksonville 2008 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Keiser Career College-Jacksonville 2004 — 2006
Associate of Arts (A.A.), Criminal Justice and Corrections
Jacksonville Rental Finders, Inc. February 2014 - Present
Campeche Bay January 2012 - February 2014
VyStar Credit Union January 2010 - July 2011
Skills
Customer Service, Banking, Customer Satisfaction, Outlook, Financial Analysis, Data Entry, Credit, Microsoft Word, Microsoft Office, CRM Databases, Appfolio
Education
Florida State College at Jacksonville 2006 — 2012
Bachelor of Applied Science (BASc), Business Supervision and Management
Florida State College at Jacksonville 2006 — 2012
Bachelor of Applied Science in Business Supervision and Management
VyStar Credit Union March 2013 - Present
Skills
Banking, Active Directory, Vendor Management, Outlook, Leadership, System Administration, System Deployment
Education
Roger Williams University 1985 — 1990
Bachelor's degree, Electrical and Electronics Engineering
Chase January 2014 - Present
Chase May 2012 - January 2014
Duval County School Board October 2008 - June 2012
VyStar Credit Union September 2007 - October 2008
First Union October 1995 - August 2007
Skills
Florida Notary, Team Leadership, Account Reconciliation, Financial Analysis, Credit Analysis, Creative Problem Solving, Compliance, Employee Training, Payroll, Vendor Relationships, Employee Relations, Records Management, Inventory Management, Budget Monitoring, Finance, Loans, Credit, Accounts Payable, Analysis
Education
West Nassau High School 1987 — 1990
Jones College-Jacksonville
Business Administration and Management, General
Space Coast Credit Union October 2014 - Present
Space Coast Credit Union January 2010 - Present
VyStar Credit Union February 2005 - December 2008
Wells Fargo April 2003 - February 2005
Edward Smith & John Kartsonis Dermatology September 2002 - February 2003
Campus USA Credit Union July 1998 - June 2002
Skills
General Ledger, Financial Analysis, ACH, Cash Management, Cash Flow, Customer Service, Banking, Cashiering, Accounting, Problem Solving, Finance, Variance Analysis
Education
Eastern Florida State College 1987 — 1989
Associate of Arts (A.A.), Education
Eau Gallie Highschool 1985 — 1987
Diploma, General Studies
VyStar Credit Union November 2007 - Present
Skills
Excellent..., Strong customer..., Capable of successfully..., Strong analytical skill, Computer literate, Multi-tasked, Highly detail oriented, Tenacious and flexible..., Bilingual (fluent in...
Education
Penn Foster Career School 1999 — 2002
Associate Degree in Specialized Business, Accounting, 3.95
Allstate March 2014 - Present
Kelly Services December 2013 - June 2014
Jacksonville University February 2012 - December 2012
Marineland Dolphin Adventures June 2012 - August 2012
Lake Shore United Methodist Church March 2010 - June 2011
Jacksonville University January 2010 - May 2010
VyStar Credit Union May 2005 - January 2010
Jones-Groff Industries, Inc. July 2004 - May 2005
Publix Super Markets August 2001 - August 2003
Skills
SCUBA certified to..., CPR/First Aid/AED..., Certified in Laboratory..., Public Speaking..., Basic Office Skills, Proficient in Microsoft, Field experience in..., Field experience in..., Data Entry Experience, Power Tools, Teaching Experience -..., Demonstration of Mock..., Experience in...
Education
Jacksonville University 2010 — 2012
Bachelor's degree, Marine Sciences
Florida Community College at Jacksonville 2001 — 2003
Associate of Arts (A.A.), General Education
State Street April 2012 - Present
121 Financial Credit Union November 2011 - April 2012
BBVA Compass October 2004 - November 2011
VyStar Credit Union November 2003 - October 2004
Education
Jacksonville University 2007 — 2009
Master of Business Administration (MBA), Organizational Leadership
University of Central Florida 1999 — 2003
Bachelor of Business Administration (B.B.A.), Finance, General