Experience
Wells Fargo  August 2014 - Present
Wells Fargo  August 2010 - July 2014
Sam's Tech Services   January 2007 - January 2011
Wells Fargo  June 2009 - July 2010
Wachovia Dealer Services   March 2009 - June 2009
Keystone International Holdings, LLC   January 2008 - January 2009
Lakewood Technology Work Group   January 2007 - January 2008
Jeffrey Ratica LandscapingCleveland Heights. OH   January 2002 - January 2008
Golden Key International Honour Society  January 2004 - January 2006
Ten Thousand Villages  January 2004 - January 2005

Skills
Analytical Skills, Critical Thinking, Customer Engagement, Customer Retention, Customer Oriented, Writing, Dealing with Ambiguity, Closing Deals, Dealer Networks, Credit Risk, Work Ethic, Timely Decision Making, Team Leadership, Situational Leadership, High Pressure Situations, Reports, Credit Analysis, Credit Scoring, Time Management, Turn-around Situations, Management, Sales, Financial Modeling, Asset Based Lending, Process Improvement, Leadership, Factoring, Budgets, Training, Loss Mitigation, Banking Relationships, Deal Closure, Analytics, Loan Servicing, Analysis, Customer Experience, Loans, Customer Service, Consumer Lending, Building Relationships, Commercial Lending

Education
Cleveland State University   2003 — 2005
Bachelor of Arts (B.A.), Bioethics

Experience
Pharmaceuticals  October 2005 - Present
North Carolina State University  September 2006 - October 2007
North Carolina State Universtity   January 2000 - January 2005
American Social Health Association  1999 - 2005
Wachovia Dealer Services   September 1993 - October 1998

Skills
Public Health, Clinical Research, Clinical Trials, Healthcare, Program Development, Accounting, GCP, CRO, Software Documentation, Pharmaceutical Industry, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Medical Writing, Infectious Diseases

Education
Duke University   2002 — 2003
Cert, Non Profit Management

East Carolina University   1993 — 1996
BS, Sociology

Carteret Community College   1986 — 1993
Associate of Applied Arts, General Education

Carteret Community College   1986 — 1992
Associate of Appled Science, Paralegal Technology

Experience
Vantage Hospitality Group  July 2015 - Present
Maternity Leave  March 2014 - June 2015
Tsf Sportswear Inc   May 2013 - March 2014
Liberty Travel  August 2010 - February 2013
Liberty Travel  December 2011 - March 2012
Liberty Travel  August 2010 - December 2011
SEFCU  May 2009 - July 2010
Wachovia Dealer Services   May 2008 - January 2009
1st Republic Mortgage Bankers   2002 - 2007

Skills
Financial Reporting, Budgets, Banking, Finance, Leadership, Analysis, Management, Accounting, Account Reconciliation, Training, Auditing, Financial Analysis, Time Management, General Ledger, Internal Controls, Loans, Mortgage Lending

Education
City University of New York-Baruch College - Zicklin School of Business   2004 — 2005
Master's degree, Accounting and Finance

CUNY York College   1999 — 2003
Bachelor's degree, Business Administration and Management, General

Experience
Kaplan College  June 2009 - October 2014
Baylor Healthcare System-HTPN   May 2013 - May 2013
Wachovia Dealer Services   February 2009 - June 2009
Tommy Hilfiger  May 2006 - December 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Time Management, Data Analysis, Data Entry, Admissions, Enrollment Management, Administration, Student Recruiting, Recruiting, Access, Resume Writing, Healthcare, Management, Human Resources, Higher Education..., Sales, Marketing, Higher Education

Education
Kaplan University   2010 — 2012
Master's degree, Healthcare Administration, 3.8 GPA

The University of Texas at Arlington   2006 — 2008
Bachelor of Arts (BA), Interdisciplinary Studies, 3.0 GPA

Garden City Community College   2003 — 2005
Associate of Science (A.S.), Chemistry, 3.5 GPA

Experience
Global Payments Inc  October 2011 - March 2015
ALW Sourcing LLC  January 2011 - October 2011
Comcast Cable Corp  October 2008 - April 2010
GP Strategies Corporation  March 2005 - March 2008
Wachovia Dealer Services   2003 - 2005
US Army  November 2001 - December 2002

Skills
Contract Negotiation, Contract Management, Sales, New Business Development, Business, Financial Analysis, Financial Modeling, Financial Accounting, Negotiation, Business Networking, New Business Generation, Driving New Business, CRM, Management, Business Development, Forecasting, Training, Finance, Project Management, B2B, Strategic Planning, Selling, Change Management

Education
Morgan State University   2006 — 2011
bs, business

Jack Welch Management Institute   2014 — 2016
Executive MBA Candidate, Business Administration, Management and Operations

Investment Banking Institute   2012 — 2012
Certificate, Financial Modeling and Valuation Training Program

Jackson & Hewett School for Tax
Commercial & Personal Tax

Randallstown High School
High School Diploma

The Community College of Baltimore County
Business Admin

Experience
Universal Acceptance Corporation  March 2003 - Present
American Income Life Insurance Company  May 2002 - February 2003
SECU  March 2001 - April 2002
Wachovia Dealer Services   March 1999 - December 2000
Wachovia Dealer Services   January 1998 - February 1999

Skills
Underwriting, Strategic Planning, Team Building, Banking, Coaching, Project Management, Policy, Customer Service, Management, Risk Management, Credit, Leadership, Financial Services

Education
North Carolina Central University   1992 — 1996
Bachelor of Business Administration (BBA), Marketing

Hamden High Scool   1989 — 1992
High School

Experience
Accenture  May 2012 - Present
Accenture  November 2009 - May 2012
Wachovia Dealer Services   September 2007 - September 2008
TIAA-CREF  April 2001 - August 2007
AXA Financial  May 1999 - April 2001
CIGNA Healthcare  May 1997 - May 1999

Skills
Life Insurance, Policy, Business Analysis, Case Managment

Education
North Carolina State University   1991 — 1996
BA, Multidisciplinary Studies - Social Sciences

Experience
Save A Kid Foundation   December 2014 - Present
Family Law Financial Analytics   September 2013 - Present
Beach Capital   April 2011 - Present
Wells Fargo Dealer Services  January 2009 - April 2011
Wachovia Dealer Services   December 2001 - January 2009
Wachovia Mortgage  May 1997 - December 2001
Lockheed Martin Aeronautics  July 1985 - June 1996
US Navy  1980 - 1991

Skills
Strategy Development, Strategic Planning, Business Planning, International Business, International Management, Banking, Aerospace/Defense, Flight Test, Flight Operations, Military Experience, Corporate Finance, Financial Management, Financial Systems, Financial Systems..., Hyperion Enterprise, Hyperion FM, Oracle Financials, Callidus, Financial Accounting, Compensation Planning, Product Strategy, Risk Assessment, Operational Risk, Executive Reporting, Corporate Treasury, Treasury Services, Expense Control, Expense Reduction, Business Expansion, Pricing Strategy, Funds Transfer Pricing, Essbase, product profitability, Activity Based Costing, Sales Planning, Fundraising, Controller, Financial Control, ALLL, Cost Accounting, Cost Allocation, Expert Testimony, Moody's economy.com, Product Management, Credit Analysis, Strategy, Financial Audits, Executive Management, Managerial Finance, Leadership

Education
Georgia State University   1994 — 1996
Master of Science (Finance), Corporate Finance and Investments

California State University-Northridge
Business

Chapman University
Business

Experience
High Point Bank  November 2007 - Present
Wachovia Dealer Services   May 2002 - 2007

Skills
Commercial Banking, Credit, Banking, Commercial Lending, Loans, Credit Analysis, Small Business Lending, Credit Risk, Portfolio Management, Mortgage Lending, Wealth Management, Customer Service, Financial Analysis

Education
Elizabeth City State University   1973 — 1977
BS, Business Administration

Experience
Ressler Motors  October 2014 - Present
The Mark Hotel  March 2014 - August 2014
USAA  December 2011 - March 2013
EAC Tours   August 2011 - October 2012
United States Postal Service  April 2010 - September 2011
Wells Fargo Bank  September 2009 - March 2010
Wachovia Dealer Services   October 2004 - December 2008

Skills
Microsoft Office, Account Management, Direct Sales, Contract Negotiation, Retail, Tourism, Property & Casualty..., Banking, Sales Management, Hospitality, Customer Service, Leadership, Management, Coaching, Event Management, Microsoft Excel, Sales

Education
Johnson & Wales University   2014 — 2015
Master of Business Administration (MBA) - candidate, Business Administration and Management, General

New York University   2013 — 2014
MS Hospitality Industry Studies - Certificate, Hospitality, 3.96 GPA

Vanguard University of Southern California   2000 — 2004
Bachelor's degree, International Marketing

University of Brighton   2003 — 2003
Study Abroad, International Marketing

park high   1997 — 2000

park high

Experience
CuraScript, Inc. An Express Scripts Co.   February 2015 - Present
Disney Cruise Line  January 2013 - January 2015
Walt Disney World  August 2011 - January 2013
Walt Disney World  June 2005 - January 2013
Wachovia Dealer Services   October 2010 - August 2011
J &C Cuda Corp   September 2008 - August 2011
Walt Disney World  January 2006 - January 2011
Target  May 2010 - October 2010
Intern  June 2009 - August 2009
Black Retail Action Group   June 2009 - August 2009

Skills
Leadership, Analysis, Budgets, Time Management, Forecasting, Microsoft Excel, PowerPoint, Customer Service, Finance, Microsoft Word, Spanish, Social Media, Public Speaking, Management, Training, Research, Recruiting, Outlook, Financial Analysis, Team Leadership, Facebook, Team Building, Teaching

Education
Webster University   2012 — 2015
Master of Business Administration (MBA), M.B.A.

Stetson University   2006 — 2010
Bachelors of Business Administration, Finance

Lake Mary High School
High school

Experience
BB&T  January 2013 - Present
BB&T  January 2009 - December 2012
BB&T  November 2006 - January 2009
Wachovia Dealer Services   September 2004 - November 2006
State Farm Insurance  November 1992 - June 2003

Skills
SDLC, Process Improvement, Visio, Vendor Management, MS Project, Business Analysis, SharePoint, PMO, Software Project..., Business Process..., Program Management, Integration, Project Portfolio..., ITIL, Project Management, Requirements Gathering, Business Intelligence, Cross-functional Team..., Risk Management, PMP, Business Requirements, Training, IT Management

Education
Central Michigan University   1979 — 1983
BS, Computer Science/Mathematics

Experience
EverBank  July 2013 - Present
CopyPro, Inc.   October 2008 - June 2013
HSBC  June 2006 - August 2008
Capital One Auto Finance  January 2004 - June 2006
Wachovia Dealer Services   December 1997 - December 2003

Skills
New Business Development, Account Management, Sales Management, Sales, Competitive Analysis, Selling, Direct Sales, Product Management, Sales Process, Credit, B2B, Sales Presentations, Managed Print Services, Loans, Business Development, Document Imaging, Portfolio Management, Relationship Management, Strategy, Negotiation, Management, Marketing, Sales Operations, Cold Calling, Finance, Customer Service, Solution Selling, Cross-functional Team..., P&L Management, Pricing, Salesforce.com, Strategic Planning, Customer Retention, Customer Satisfaction, Team Building

Education
East Carolina University - College of Business   1993 — 1997
BSBA, Finance

Farmville Central High School   1991 — 1993

Experience
Southern Bank and Trust Co.  April 2012 - Present
RBC  February 2006 - April 2012
Wachovia Dealer Services   January 2000 - February 2006

Education
East Carolina University - College of Business   2000 — 2005
Bachelor of Science (B.S.), Business Management

Experience
Appraisal Services  June 2012 - July 2013
Everest College  2010 - 2011
Mercury Insurance  June 2007 - March 2009
Wachovia Dealer Services   February 2003 - June 2007

Skills
Financial Analysis, Strategic Financial..., Portfolio Management, Credit, Loans, Fixed Income, Financial Services, Strong organizational..., Invoice processing, M.S Excel, M.S Word 2010, M.S Windows 2010, M.S Outlook 2010, Accurate Data Entry, Type 45 WPM, Seasoned in conflict..., Telephone Skills, Bookkeeping, Collections, Data Entry, Financial Planning

Education
New Horizons Computer School   2012 — 2012
Administrative Assistant and Secretarial Science, General

Chaffey College   2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Major Retailer  October 2010 - Present
Infosys Technologies  December 2009 - Present
In  June 2007 - Present
Infosys Technologies  2007 - Present
Nordstrom  2010 - 2011
Wachovia Corporation  2008 - 2010
Wachovia Dealer Services   2008 - 2009
Wipro Technologies  2002 - 2006
J C Penney  2004 - 2005

Education
College of Engineering Pune   1997 — 2001
BE, Electrical

Anant English School

COEP

Yashwantrao Chavan Maharashtra Open University

Experience
National Auto Lenders  November 2010 - Present
Dealer Services Corporation  January 2010 - October 2010
Wachovia Dealer Services   April 2008 - January 2010
AT&T  January 2006 - April 2008

Skills
Relationship Management, Credit, Portfolio Management, Loans, Credit Analysis, Credit Risk, Financial Analysis, Financial Services, Business Development, Risk Management, Account Management, Sales, Accounts Receivable, Management, Strategy, Customer Service, Accounting, Negotiation, Finance, Customer Satisfaction, Underwriting

Education
Carlos Albizu University - Miami Campus   2007 — 2010
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Universidad ICESI   1995 — 1998
Business Administration and Management, General

Experience
AvalonBay Communities  June 2015 - Present
Traci Lynn Fashion Jewelry  July 2011 - Present
Enterprise Holdings  April 2014 - October 2014
Norfolk State University  January 2006 - April 2014
Sentara Healthcare  May 2002 - December 2005
Wachovia Dealer Services   May 1999 - December 2001
Law Office of Veronica Williams, J.D.   June 2001 - July 2001
Milligan & Company, LLC   June 1998 - July 1999

Skills
Accounting, Auditing, Internal Audit, Financial Reporting, Account Reconciliation, Accounts Receivable, Microsoft Excel, Budgets, Accounts Payable, Microsoft Office, Analysis, Leadership, Customer Service, Financial Audits, Purchase Orders, Strategic Planning, Compliance, Microsoft Word, Procurement, Journal Entries, Bank Reconciliation, Data Entry, Budgeting, Purchase Requisitions, Continuing Education, Management, Team Leadership, Customer Satisfaction, Team Building, Excel, Word, Reviews, Teller Operations, Month End Close, PeopleSoft, Sage Timberline Office

Education
Norfolk State University   1998 — 2001
B.S., Accounting

University of North Carolina at Charlotte   1996 — 1998

Experience
Coastal Federal Credit Union  2009 - Present
Sovereign Bank  2006 - 2008
Wachovia Dealer Services   1995 - 2006
Overton's Sports Center   1989 - 1994

Skills
Credit Analysis, Credit, Team Building, Credit Risk, Risk Management, Loans, Portfolio Management, Banking, Financial Risk, Business Analysis, Underwriting, Consumer Lending, Management, Finance, Leadership, Analysis, Negotiation, Sales, Customer Satisfaction, Operations Management, Sales Management, Strategic Planning, Relationship Management, Call Centers, Financial Analysis, Business Development, Customer Service, Competitive Analysis, Business Strategy, Process Improvement, Marketing Strategy, Loan Origination, Loss Mitigation, Insurance, Team Management, Pricing, Credit Cards, Small Business Lending, Retail Banking, Mortgage Lending, Investments, Commercial Mortgages, Executive Management, Mortgage Banking, Financial Services, Financial Modeling, Vendor Management, Credit Unions, Start-ups, Commercial Banking

Education
East Carolina University   1988 — 1991

University of North Carolina at Wilmington   1986 — 1988

CUDE

Experience
San Diego County Credit Union  July 2015 - Present
JPMorgan Chase  August 2009 - April 2013
Wachovia Dealer Services   August 2002 - June 2009

Skills
Mortgage Lending, Loan Origination, Mortgage Banking, Residential Mortgages, Funding, Call Centers, FHA financing, FHA, VA loans, Credit, Refinance, Loans, Loan Servicing, Consumer Lending, Construction Loans, Building Strong..., First Time Home Buyers, VA Loans, FHA Financing, Investment Properties

Education
San Joaquin Delta College

Experience
Brundage Bone Concrete Pumping  June 2008 - Present
Wachovia Dealer Services   October 2007 - June 2008
Kaiser Permanente  October 2006 - October 2007
University of Mazda   August 2005 - September 2006
JCPenney  December 2001 - July 2005

Skills
Payroll, Microsoft Office, Employee Relations, Process Scheduler, Microsoft Excel, Customer Service, Outlook, Microsoft Word, Office Management, Training, Administrative..., Onboarding, Management, Human Resources, Recruiting, Data Entry, Sales

Education
Highline Community College   1998 — 1999

Experience
Wells Fargo  July 2014 - Present
Wells Fargo  March 2011 - July 2014
RBC  July 2006 - January 2009
Wachovia Dealer Services   May 1999 - May 2002

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Leadership, Team Building, Microsoft Office, Banking, Call Centers

Education
North Carolina Wesleyan College   2013 — 2016
Bachelor of(BBA), Business Administration

Pitt Community College   2002 — 2005
Business Administration and Management, General

Experience
PGi  January 2014 - April 2014
ServiceLink  November 2012 - November 2013
Protection 1 Security Solutions  May 2011 - October 2012
Wachovia Dealer Services   July 2008 - November 2009
Wells Fargo  June 2007 - June 2008
NovaStar Mortgage  April 2005 - April 2007

Skills
Mortgage Lending, Call Center, Loss Mitigation, Credit, Loans, Loan Servicing, Foreclosures, Customer Satisfaction, Negotiation, Management, Loan Origination, Banking, Mortgage Servicing, Refinance, Residential Mortgages, Financial Services, Mortgage Banking, Microsoft Word, Direct Sales, Microsoft Office, Microsoft Excel, Customer Service, Customer Support, Short Sales, FHA, Call Centers, Finance, Default, Risk Management, Portfolio Management, Training, Sellers, Mortgage Underwriting, Real Estate, Asset Management, FHA financing, REO, Customer Retention, Financial Analysis, Leadership, Sales

Education
Emporia High School Graduate   1995 — 1999

CS Vincent van Gogh   1997 — 1998
Dutch

Johnson County Community College

University of Kansas

Experience
Tyco Integrated Security  August 2015 - Present
Tyco Integrated Security  September 2013 - August 2015
Protection 1 Security Solutions  July 2012 - September 2013
ADT Security Services  September 2009 - July 2012
Wachovia Dealer Services   January 2008 - September 2009
USAF  June 2004 - December 2007

Skills
Security, Sales, CCTV, Access Control, Electronic Security, Video Managment Systems, Long-term Customer..., Alarm Systems, Surveillance, Sales Management, Intrusion Detection, Risk Assessment, Protection, Biometrics, Physical Security, Security Operations, Security Management, Security+, Security Training, Fire Alarm, IP Cameras, Video over IP, Executive Protection, Corporate Security, Security Audits, IPS, Loss Prevention, Life Safety, Video Analytics, CompTIA Security+

Education
Community College of the Air Force   2004 — 2006

Riverside Community Christian High School   1998 — 2002

Experience
Regional Acceptance Corporation  October 2004 - Present
5LINX Enterprises Inc.  June 2012 - February 2014
ONLINE Information Services  October 2003 - May 2004
Wachovia Dealer Services   October 1996 - September 2003

Skills
Event Planning, Coaching, Public Speaking, Leadership Development, Entrepreneurship, Team Leadership, Microsoft Office, Team Building, Customer Service, Leadership, Management

Education
Southeast Halifax   1982 — 1986
Diploma

Pitt Community College
Medical Office Assistant/Specialist

Experience
Children's Choice, Inc.   July 2015 - Present
U.S. Department of Veterans Affairs   February 2014 - August 2014
Evercare Hospice and Palliative Care  May 2013 - December 2013
Department of Veterans Affairs  December 2010 - May 2013
Liberty Mutual Insurance  February 2010 - December 2010
Wachovia Dealer Services   October 2008 - December 2009
US Navy  November 2000 - June 2008

Skills
Healthcare, Team Building, Military, Community Outreach, Security Clearance, Military Experience, Government, Microsoft Word, Military Operations, Critical Thinking, Case Management, DoD, CPR Certified, Assessment Skills, Analytical Skills, Problem Solving, Microsoft Office, Operations Management

Education
University of Southern California   2012 — 2014
Master of Social Work (MSW), Military Families

Strayer University (VA)   2007 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.87

Experience
Wells Fargo  November 2002 - Present
Wachovia Dealer Services   March 2006 - February 2010
WFS Financial  November 2002 - March 2006
Quantum Corporation/ATL   2000 - 2002
Mission Hospital/St. Joseph Hospital and Healthcare   1991 - 2000
Samissa Healthcare   1990 - 1991

Skills
Hiring, Compliance, Coaching, Mergers, Customer Service, Problem Solving, Team Management, Team Leadership, Vendor Management, Interviewing, Workload Management, Capacity Management, auto lending, Prioritize Workload, Recruiting, Human Resources, Training, Leadership, Sourcing, Management

Education
University of California, Irvine   2001 — 2002
Extension Certificate, Technology Management

California State University-Chico   1981 — 1984
Bachelors, Social Work

Experience
JP Morgan Chase  April 2011 - Present
LCBA Loyal Christian Benefits Association   October 2009 - April 2011
Citi Financial Auto  March 2007 - June 2008
Wachovia Dealer Services   October 2005 - March 2007
HSBC Auto Finance  March 2003 - October 2005
Enterprise Rent-A-Car  March 1995 - March 2003

Skills
Sales, Sales Management, Credit

Education
Edinboro University of Pennsylvania   1986 — 1990
BA, Speech Communications-Public Relations/Advertising

Experience
Rakuten.com  May 2012 - January 2015
Accurate Evaluations   March 2011 - May 2012
Legacy Partners  November 2010 - March 2011
SM&A  August 2008 - June 2010
Wachovia Dealer Services   March 2007 - July 2008
EMCOR Facilities Services  March 2006 - March 2007
EMCOR Facilities Services  December 2004 - March 2006
Raytheon  March 2000 - July 2004
Enterprise Car Sales  February 1999 - March 2000

Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Management, Fixed Assets, Bank Reconciliation, Variance Analysis, Journal Entries, Financial Statements, Analysis, Cash Flow, Auditing

Education
DeVry University   1995 — 1998
BS, Accounting

Experience
BB&T  February 2010 - Present
RBC Bank  December 2006 - September 2009
Wachovia Dealer Services   February 2005 - December 2006
EfficiencyLab, LLC   February 1998 - February 2005
United States Marine Corps  February 1994 - January 1998

Skills
Requirements Analysis, Software Project..., Requirements Gathering, Business Analysis, SDLC, Business Requirements, Testing, Systems Analysis, Business Process, Leadership, Management, Quality Assurance, Software Development

Education
East Carolina University
Master of Science (MS), Computer Software Engineering

University of Mount Olive
BS, Management Information Systems

Experience
Bank of America  August 2010 - Present
L A Autoplex   December 2007 - January 2010
Fireside Bank  August 2007 - December 2007
Wachovia Dealer Services   2006 - 2007
WFS Financial  1998 - 2006
WFS Financial  1997 - 1998
WFS Financial  1995 - 1997
Westcorp  1993 - 1995
Zale Corporation  1985 - 1993

Skills
Banking, Credit, Loans, Retail Banking, Mortgage Lending, Risk Management, Relationship Management, Credit Analysis, Cross Selling, Credit Risk, Compliance, Funding, QuickBooks, Quality Management, Quality Assurance, Leadership Development, Team Building, Business Acumen, Interpersonal Leadership, Associate Development, Conflict Management, Business Development, Communication Skills, Leadership, Management, Sales

Education
Pasadena City College   1984 — 1987

La Canada HIgh School   1981 — 1984

Experience
Carolina Vision Care   October 2008 - Present
Jackson Hewitt Tax Service Inc.  October 2006 - April 2008
Wachovia Dealer Services   September 1996 - October 2005

Skills
Data Entry, Microsoft Excel, Customer Service, Microsoft Office, Administrative..., Outlook, Telephone Skills, Microsoft Word, Time Management, Office Administration, Teamwork, Process Scheduler, Facebook, Access, Inventory Management, Invoicing, Administration, Retail, Social Media, Customer Satisfaction, Social Networking, Administrative..., Accounts Payable, QuickBooks, Accounts Receivable, Receptionist Duties, Spreadsheets

Education
American InterContinental University   2014 — 2017
Bachelor's Degree, Accounting

American InterContinental University   2014 — 2017
Bachelor's of Accounting

Experience
Prospect Mortgage  May 2009 - Present
Sigma Kappa Sorority  December 2008 - Present
Wachovia Dealer Services   October 2008 - May 2009
Strategic Resource Partners   September 2008 - October 2008
JPMorgan Chase  March 2005 - July 2008
JPMorgan Chase  May 2003 - March 2005
JPMorgan Chase  May 2000 - May 2003

Skills
Vendor Management, Mortgage Lending, Process Improvement, Interviews, Training, Risk Management, Project Management, Loans, Credit, Business Process..., Leadership, Banking, Sales, Microsoft Office, Management, Sales Operations, Testing, Employee Engagement, Change Management, Analytics, Business Requirements, Research, Analysis, Strategy, Team Building, Team Leadership

Education
California State Polytechnic University-Pomona   1994 — 2000
Bachelor of Science, Business Administration

Experience
Bank of America  January 2011 - Present
Meridian Consulting Services Charlottte NC   March 2001 - Present
Bank of America  November 2008 - December 2010
Wachovia Dealer Services   2007 - 2008
Empowered Benefits  2006 - 2007
WisdomTools  September 1999 - June 2001

Skills
PHP, Subversion, Software Engineering, Programming, ASP, Business Analysis, Data Modeling, Software Project..., CMS, System Administration, SQL, AJAX, Websphere, jQuery, Requirements Analysis, ASP.NET, SharePoint, Microsoft SQL Server, XML, Agile Methodologies, Java, Java Enterprise Edition, Scalability, SOA, Database Design, Social Networking, Jazz Dance, Object Oriented Design, Scala

Education
Indiana University Bloomington   1985 — 1990

Indiana University Bloomington
Computer Science

Experience
Wells Fargo Dealer Services  August 2012 - Present
Wachovia Dealer Services   February 2006 - Present
WFS Financial  June 2003 - February 2006
WFS Financial  January 2001 - June 2003

Skills
Business Analysis, Active Directory, Business Continuity, DNS, Data Center, Disaster Recovery, Microsoft Exchange, SDLC, Servers, Software Documentation, System Administration, Troubleshooting, VMware, Vendor Management, Virtualization, Windows Server

Education
Southern Methodist University - Cox School of Business   1992 — 1997
BA/BS, Real Estate Finance/Economics

Experience
Wells Fargo Dealer Services  2008 - Present
Wachovia Dealer Services   1981 - Present
Wachovia Dealer Services   October 2005 - October 2008
Wachovia Dealer Services   2005 - 2008
WFS Financial  February 1981 - October 2005

Education
Cerritos College   1969 — 1971

Experience
Blue Shield of California  February 2013 - Present
Blue Shield of California  July 2010 - Present
Estuate Inc  April 2006 - July 2010
Wachovia Dealer Services   2009 - 2009
Stanford University  2008 - 2008
Oracle India Pvt Ltd  2003 - 2006
ORACLE  2003 - 2006
Vinyasa Engineers Pvt Ltd   2002 - 2003

Skills
Oracle Applications, SDLC, Business Intelligence, Oracle, PL/SQL, Oracle E-Business Suite, Data Warehousing, ERP, Requirements Analysis, ETL, Software Project..., Solution Architecture, SOA, Data Modeling, Requirements Gathering

Education
Manipal Academy of Higher Education   1998 — 2002
Bachelor of Engineering, Mechanical

Manipal Institute of Technology   1998 — 2002
BE, Mechanical

MGM College, Udupi   1996 — 1998

Experience
Wachovia Dealer Services   2007 - Present
Accredited Home Lenders  2006 - 2006
Aames Home Loan  2001 - 2006

Education
California State University-Fullerton
Bachelor of Arts, Business Administration, Emphasis in Marketing

Experience
Portland State University  November 2013 - Present
Yauger LLC   March 2009 - October 2013
Appalachian State University  August 2012 - March 2013
Wachovia Dealer Services   June 2006 - March 2010

Skills
Business Development, Sales, Marketing, Strategic Planning, Leadership, Team Building, Management, New Business Development, Marketing Strategy, Business Planning, Entrepreneurship, Sales Management, Loans, Sales Process, Finance, Strategy, Competitive Analysis

Education
Appalachian State University   1993 — 1995
BSBA, Business Management

Lake Braddock

Experience
Wells Fargo Bank  December 2013 - Present
Wells Fargo Bank  January 2013 - December 2013
Wells Fargo Bank  August 2006 - January 2013
Wachovia Dealer Services   April 2005 - August 2006
School of Public Health, UC Berkeley  October 2004 - March 2005

Skills
SAS, Stata, SQL, Risk Management, Data Analysis, Mergers, Databases, Statistics, VBA, R, Financial Modeling, Data Mining, Quantitative Analytics, Credit Risk, Equities, Credit Analysis, Financial Analysis, Derivatives, Unix, Portfolio Management, Credit

Education
University of California, Berkeley   2000 — 2004
Master, Biostatistics, Biochemistry

Peking University   1996 — 2000
B.S., Biotechnology

Experience
Metro Storage, LLC  July 2010 - Present
General Growth Properties  February 2008 - September 2010
National Equity Fund  May 2006 - February 2008
Wachovia Dealer Services   2003 - 2005
Recruiter Academy  2003 - 2005

Education
University of Detroit Mercy   2003 — 2005

Michigan State University   2000 — 2003
Economics

Michigan Technological University

Experience
Untied Auto Credti Corporation   April 2007 - February 2008
Wachovia Dealer Services   August 2003 - April 2007

Education
Eastern Oregon University

Experience
BB&T  January 2011 - December 2012
BB&T  January 2010 - January 2011
BB&T  June 2008 - January 2010
BB&T  January 2008 - June 2008
Wachovia Dealer Services   September 2006 - December 2007

Skills
Six Sigma, Process Improvement, Leadership, Team Building, Quality Assurance

Education
East Carolina University - College of Business   2005 — 2006
MBA, Business

East Carolina University - College of Business   2001 — 2005
BSBA, Managerial Finance

Experience
HomeStreet Bank  June 2015 - Present
New American Funding  April 2015 - July 2015
Bank of America  August 2010 - May 2015
Ditech Mortgage Corp  December 2009 - April 2010
Wachovia Dealer Services   March 2008 - August 2008

Skills
Business Analysis, Process Improvement, Project Management, SharePoint, Software Documentation, Vendor Management, Integration, Requirements Analysis, Mortgage Banking, Loans, Customer Service, Program Management, Banking, Credit, Real Estate, FHA, Mortgage Lending

Education
Riverside City College   2003 — 2004
General Education

Experience
Wells Fargo Dealer Services  March 2010 - Present
Wachovia Dealer Services   May 2009 - April 2010
First American Title  January 2009 - May 2009
First American Title  September 2007 - December 2008
Wachovia Dealer Services   2006 - 2007
Wachovia Dealer Services   2002 - 2006
PricewaterhouseCoopers LLP  1996 - 2002

Skills
Financial Reporting, Sarbanes-Oxley Act, Accounting, Auditing, Financial Accounting, US GAAP, SEC filings, GAAP, Consolidation, Account Reconciliation, General Ledger, Banking

Education
Brigham Young University   1989 — 1996
B.S., M.S., Accounting

Experience
GEICO  January 2009 - Present
Wachovia Dealer Services   April 1989 - January 2009

Education
Mary Baldwin College   2003 — 2009
Bachelor of Art, Business Administration

Experience
Ciy of Richmond   August 2012 - Present
Capital One  September 2010 - August 2012
ALG Inc   June 2010 - August 2010
Henrico County, VA   August 2008 - March 2010
Wireless Zone  October 2002 - June 2008
Wachovia Dealer Services   September 2001 - September 2002

Education
Monmouth University   1999 — 2001
MBA

Experience
Home and beyond...   Business AnalystCDI/Jones Lang LasalleNovember 2010 - January 2015
Wachovia Dealer Services   April 1999 - April 2010
Connecticut Mutual  1983 - 1995

Skills
Business Analysis, SharePoint, SDLC, Testing, Quality Assurance, Software Documentation, Process Improvement, Visio, Requirements Analysis, Project Management

Education
East Carolina University - College of Business   1997 — 1999
Bachelor of Science (BS), MIS - Decision Sciences

Colorado State University   1967 — 1971
none, Child Development

Experience
Bank of the West  January 2013 - Present
Enroute Finance/BankersLiquidation   September 2008 - December 2012
Wachovia Dealer Services   2006 - 2008
Bank of America  October 1988 - April 2006

Skills
Banking, Sales Management, Strategic Planning, Risk Management, Compliance, Consultative Selling, Negotiation, New Business Development, Selling, Team Building, Finance, Sales

Education
Kansas State University   1979 — 1980
B. S., Business/ Labor Relations

Experience
HCL Technologies  December 2014 - Present
Deloitte Consulting  October 2011 - November 2014
Live Nation  December 2008 - October 2011
Column 5 Consulting  2007 - 2008
Wachovia Dealer Services   March 2005 - September 2007
PFF Bank & Trust  1995 - 2003

Skills
Business Intelligence, Hyperion Enterprise, SDLC, Financial Analysis, Sarbanes-Oxley Act, Forecasting, PeopleSoft, Process Improvement, Requirements Analysis, SAP BPC, Essbase, Analysis, SAP R/3, SAP, Budgets, Project Management, Finance, Management, Variance Analysis, Consolidation, ERP, Accounting, Hyperion, Business Analysis, Consulting, Business Process, CRM, Business Process..., Data Warehousing

Education
Arizona State University
Information Technology

California State University-Sacramento
Finance, General

Fresno City College
Associate of Arts and Sciences (A.A.S.)

Experience
GMAC Mortgage  December 2009 - Present
GE Capital/Citi Capital   July 2006 - April 2009
Ultima Real Estate  2001 - 2009
NAR  2001 - 2009
Wachovia Dealer Services   August 2005 - July 2006
CitiMortgage  February 2002 - August 2005

Education
Jackson State University   1997 — 1999
Bachelor, Psychology

Experience
First Niagara Bank  June 2012 - Present
TD Banknorth  October 2008 - June 2012
clean solutions technologies inc.   2005 - 2010
Wachovia Dealer Services   June 2004 - October 2008
J P Morgan Chase  1989 - 2004

Skills
Credit, Retail, Credit Analysis, Underwriting, Loans, Business Development, Commercial Lending, Commercial Banking, Finance, Customer Satisfaction, Consumer Lending, Lines Of Credit, Loan Origination, Sales, Management, Leadership, Corporate Finance, Portfolio Management, Relationship Management, Credit Risk, Mortgage Lending, Dealers, Customer Retention, Small Business Lending, Cross Selling, Asset Based Lending, Financial Services, Banking, Sales Management

Education
Hofstra University
Finance

Experience
NextGear Capital  January 2013 - Present
Dealer Services Corporation  April 2011 - January 2013
Wachovia Dealer Services   April 2001 - August 2010
KSM Consulting  July 1986 - May 2000

Skills
SDLC

Education
Indiana University Kokomo   1982 — 1984
Computer Science

Experience
Toyota Motor Sales - U.S. Headquarters   May 2008 - Present
The Morning Star Company  June 2009 - November 2009
Wachovia Dealer Services   February 2006 - February 2008
TruePosition  October 2003 - February 2004
Siemens Communciations   October 1996 - October 2003
AT&T Network Services  1988 - 1996
DHL  1987 - 1992

Education
University of California, San Diego
B.A., Management Science

Delaware County Community College

Experience
Merrill Lynch  August 2011 - Present
Franklin American Mortgage Company  August 2010 - February 2011
Plaza Home Mortgage  June 2009 - January 2010
MetLife Home Loans  2008 - 2009
Wachovia Dealer Services   2008 - 2008
Wells Fargo Home Mortgage  2008 - 2008
Bank of America  2002 - 2007
SunTrust Mortgage  1997 - 2002

Education
Kennesaw State University - Michael J. Coles College of Business   1988 — 1994
BBA, Business Management

MHS

Experience
JB Gibbons Construction, LLC   April 2010 - Present
Wachovia Dealer Services   June 2006 - October 2008
M&T Bank  March 1996 - June 2006

Skills
Process Improvement, Contract Negotiation, Leadership, Team Building, Sales Management, Loans, Construction Management, Strategic Planning, Mergers, Budgets, Underwriting, Credit, Risk Management, New Business Development, Operations Management, Change Management, Procurement, Negotiation, Mergers & Acquisitions, Banking, Training, Contract Management, Business Development, Management, Cross-functional Team..., Vendor Management, Strategy, Financial Analysis, Business Analysis, Performance Management, Management Consulting, Customer Service, Due Diligence, Customer Satisfaction, Team Leadership, Sales, Insurance, Coaching, Project Planning, Project Management, Account Management, Product Development, Supply Chain Management, Six Sigma, CRM, Program Management, Business Strategy, Process Scheduler, Competitive Analysis, Purchasing

Education
Lafayette College   1988 — 1992
BA, Economics & Business

South Williamsport High School   1984 — 1988

Experience
Quintiles  Sr System Test AnalystGlaxoSmithKlineAugust 2005 - November 2006
Wachovia Dealer Services   November 2004 - August 2005

Skills
21 CFR Part 11, GLP, GAMP, Requirements Analysis, Metrics, Lifesciences, Pharmaceutical Industry, Cross-functional Team..., CAPA, GMP, GxP, LIMS, Software Documentation, Quality Control, Test Cases, Testing, Quality Assurance, GCP, Agile Methodologies, Quality Center, User Acceptance Testing, Process Simulation, Software Quality..., Change Control, Regulatory Requirements, Medical Devices, Test Automation, Data Management, SDLC, Regulatory Affairs, Regression Testing, Pharmacovigilance, Sop, ISO 13485, Computer System..., V&V, Quality System, QTP, Quality Auditing, Test Management, CRO, Document Management, Clinical Data Management, Quality Management, FDA, Manual Testing, Test Planning, Clinical Trials, Biotechnology, Validation

Education
Osmania University   1989 — 1991

Experience
Gloria Nilson & Co Real Estate  July 2013 - Present
Alpine Access  December 2009 - May 2010
Wachovia Dealer Services   November 2008 - December 2009
UBS Wealth Management  January 2006 - January 2008

Skills
Customer Satisfaction, Listings, Property, Sellers, Rentals, Real Estate, Time Management, Selling, Move Up Buyers, Relocation Buyers, Townhomes, Waterfront, Vacation Homes, Customer Service, New Homes, Sales, Buyers, National Association of..., Microsoft Excel, Microsoft Office, Marketing, First Time Home Buyers, Real Estate Transactions, Investment Properties, Negotiation

Education
Montclair State University   2001 — 2005
Bachelor of Arts (B.A.), Justice Studies

Neptune High School   1997 — 2001
Diploma

Experience
AT&T  March 2009 - Present
Wachovia Dealer Services   June 2004 - March 2008
Wachovia Dealer Services   2004 - 2008

Skills
Business Analysis, Process Improvement, Vendor Management, Telecommunications, Microsoft Excel, Outlook, Training, Team Leadership, Accounting, Sales, Visio, Account Management, Customer Service, Loans, Management, Credit, Finance, Teamwork, Customer Satisfaction, Leadership, Call Centers, Customer Experience, Forecasting, Banking, Access, Risk Management, Financial Analysis

Education
DeVry Institute of Technology

Tarleton State University

Experience
2nd Chance Resale Shop, all profits support Family Shelter Services   September 2013 - Present
Cracker Barrel  April 2012 - March 2014
House of brides  April 2010 - March 2012
Wachovia Dealer Services   October 2003 - February 2010
HSBC  June 1998 - April 2003
GE Capital  February 1989 - May 1998

Skills
Credit, Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Call Center, Telephone Skills, Outlook, Call Centers, Accounts Payable, Marketing, Retail, Time Management, Accounting, Cashiering, Retail Sales

Education
West Leyden High School   1973 — 1977

Harper College

Experience
BB&T  2008 - Present
Wachovia Dealer Services   September 1995 - August 2008

Skills
Commercial Lending, Loans, Credit, Consumer Lending, Underwriting, Credit Analysis, Banking, Small Business Lending, Portfolio Management, Risk Management, Loan Origination, Mortgage Lending, Finance, Commercial Banking, Sales Management, Strategic Planning, New Business Development, Credit Risk, Financial Analysis, Insurance

Education
High Point University   1990 — 1993
B.A., Industrial/Organizational Psychology

Experience
Navistar Financial Corporation  July 2013 - Present
Navistar Financial Corporation  January 2009 - July 2013
Wachovia Dealer Services   June 2007 - December 2008
KeyBank  September 1995 - June 2007

Education
Ferris State University
BS, Finance

Experience
Epsilon  September 2012 - Present
Hearst Corp.  October 2004 - November 2010
Wachovia Dealer Services   January 2001 - October 2004

Skills
Advertising, Social Media, Online Advertising, Digital Marketing, Social Media Marketing, Account Management, Marketing Communications, Integrated Marketing, Marketing Strategy, Public Relations, Marketing, Direct Marketing, New Business Development, Email Marketing, Media Planning, Media Relations, B2B, Lead Generation, Digital Strategy, Digital Media, Problem Solving, Contract Negotiation, Aggressive Marketing, Persistency, Multi Tasking, Sales, Deal Closer, Leadership, Work Well Independently, Energetic team player, Consistency, Goal Oriented, Achieve Results, Business Development, SEM

Education
South Carolina State University   1990 — 1995
Bachelor's degree, Business Administration and Management, General, 3.0

South Carolina State University   1990 — 1995
Bachelores Degree in Business Administration with Concentration in Management, Business Administration and Management, General

Experience
Wells Fargo  August 2005 - Present
Wachovia Dealer Services   2009 - 2013
Wells Fargo Dealer Services  2008 - 2013
Westcorp  2005 - 2007

Skills
Instructional Design, Needs Analysis, Training Delivery

Education
National University   2004 — 2009
M.S., Educational Technology

California State University-Long Beach   1988 — 1992
B.A., Journalism

Experience
Pitt County Schools, Greenvill NC   September 2010 - June 2011
Lenoir County schools, Kiston NC   February 2009 - June 2010
Wachovia Dealer Services   September 2005 - January 2007
Wachovia, A Wells Fargo Company  August 2004 - September 2005

Education
East Carolina University   2007 — 2008
Licensure only, Elementary Education K-6

East Carolina University   1999 — 2004
BS Child Development, Family and Community Services

Experience
Capital One Bank  April 2014 - Present
Capital One Bank  April 2013 - April 2014
Saxon  December 2007 - May 2012
Wachovia Dealer Services   October 2003 - December 2007

Skills
Credit, Call Center, Customer Service, Banking, Loans, Lotus Notes, Credit Analysis, Access, Microsoft Excel, Software Documentation, Underwriting, Outlook, Insurance, Customer Satisfaction, Loss Mitigation

Education
Gadsden State Community College
N/A, General Studies

Jacksonville State University
N/A, Computer Science, 3.26

Experience
Extron Electronics  October 2012 - Present
Extron Electronics  August 2011 - September 2012
Wachovia Dealer Services   November 2006 - July 2011

Skills
Visio, Windows Server, Active Directory, Troubleshooting, VMware

Education
Cal State Fullerton   2004 — 2006
Bachelor of Science (BS), Management Information Systems, General

Experience
Pitt County Schools  August 2004 - Present
Wachovia Dealer Services   April 1997 - August 2004
PCFB   July 1992 - April 1997

Skills
Staff Development, Instructional Design, Teaching, Elementary Education, Differentiated..., Lesson Planning, Classroom Management, Literacy, Classroom, Language Arts, K-12, Social Studies

Education
East Carolina University   2012 — 2014
Master's Degree, Educational/Instructional Technology

Coastal Carolina Community College   1988 — 2000
Associate of Arts (A.A.), College Transfer

University of North Carolina at Wilmington   1990 — 1992
Bachelor of Science, Elementary Education and Teaching

Experience
IBM Seterus  August 2010 - Present
Wells Fargo Home Mortgage  February 2010 - July 2010
Wachovia Dealer Services   May 2007 - September 2008
Bank of America  August 2006 - May 2007
Wells Fargo  October 2005 - July 2006
New York State General Assembly   September 2001 - September 2002

Education
Ashford University
Bachelor of Arts, Finance

Ashford University
Masters of Business Administration (MBA)