Experience
Universal Nissan and Universal Hyundai  September 2014 - Present
Freshpoint  June 2013 - September 2014
City West Apartments   May 2013 - June 2013
The Walt Disney Company  August 2009 - December 2012
Walt Disney World   June 2009 - December 2012
SUNY Delhi  2008 - 2012
SUNY Delhi  2007 - 2012
CADI   2009 - 2011
SUNY Delhi  2007 - 2010
CADI   2007 - 2009

Skills
Listening Skills, Bilingual, Multitasker, Fast Learner, Highly Adaptable, Guest Service, Customer Satisfaction, Cooking, Customer Service, PowerPoint, Hospitality, Adaptation, Telephone Skills, Hospitality Management, Front Office

Education
State University of New York at Delhi   2007 — 2012
BBA, Travel & Tourism in Hospitality Management

Experience
The Walt Disney Company  January 2014 - June 2015
Impulse Ministore   August 2014 - May 2015
The Walt Disney Company  March 2013 - January 2014
Disney Sports Attractions  June 2011 - March 2013
Disney Sports Attractions  January 2011 - June 2011
Disney Worldwide Services  January 2009 - December 2010
Walt Disney Parks & Resorts  January 2010 - June 2010
Pierce Property Management  July 2009 - January 2010
Walt Disney World   May 2008 - January 2009
Vector Marketing  September 2006 - May 2008

Skills
iOS Development, Strategic Planning, Leadership, Financial Analysis, Event Planning, Accounting, Forecasting, Budgets, Analysis, Customer Service, Process Improvement, Strategic Financial..., Financial Modeling, Microsoft Office, SAP, Management, Microsoft Excel, PowerPoint, Time Management, Business Strategy, Business Development, Corporate Finance, Data Analysis, Financial Planning, Business Objects, Seibel, Pricing Strategy, Strategic Recruitment..., Project Planning, Variance Analysis, Social Networking, Finance

Education
Michigan State University   2006 — 2010
Bachelor of Arts, Finance

Udemy
iOS Development

Skillcrush   2015 — 2015
Web Development

Udacity   2015 — 2015
Technology

Stanford University
CS 183B - How to Start a Startup

Experience
Hamburg Central Schools  December 2014 - Present
Parker & Associates  October 2012 - November 2013
Integrity Management Group  November 2005 - June 2011
Walt Disney World   January 2005 - August 2005

Skills
Process Improvement, Strategic Planning, Financial Analysis, Customer Service, Account Management, Team Building, Business Analysis, Social Media, Banking, Sales Management, Risk Management, Team Leadership, Budgets

Education
SUNY Fredonia   2002 — 2007
Bachelor's degree, Business Administration and Management, General

St. Francis High School   1997 — 2001
Regents Diploma

Hamburg High School

Experience
COLDWELL BANKER RESIDENTIAL REAL ESTATE  May 2014 - Present
Envision Decorating, LLC   November 2008 - Present
Keller Williams Advantage Realty  November 2012 - May 2014
Watson Realty Corp.  October 2004 - May 2009
Walt Disney World   August 1986 - March 2003

Skills
Real Estate Sales..., Interior Design, Marketing, Film Production, Product Development, Project Management, Buyer's Agent, Seller Representation, Buyers, Sellers, Home Staging, Real Estate, Townhomes

Education
University of Washington   1982 — 1985
Master of Fine Arts (M.F.A.), Theatre & Film

State University of New York College at Fredonia   1978 — 1981
Bachelor of Arts (B.A.), Technical Production, Theatre & Film

Experience
IMG Academy  October 2014 - Present
IMG Academy  December 2013 - October 2014
Thunder Basketball Academy   August 2012 - December 2013
Miami Marlins, L.P.   February 2013 - November 2013
Miami Marlins LLC  March 2012 - February 2013
Sony Ericsson Open  January 2012 - March 2012
Walt Disney World   August 2011 - January 2012
Royal Caribbean International  March 2008 - June 2010

Skills
Professional Experience, Customer Service, Guest Recovery, Guest Service Management, Internal Communications, Communication Skills, Bilingual, Sports Management, Sports Coaching, Financial Analysis, Networking, Social Networking, Sales Operations, Basketball Coaching, Team Leadership, Telephone Skills, Email Marketing, Microsoft CRM, Microsoft Excel, ProVenue, Microsoft Word, Fantasy Football, Business Development, Business Strategy, Marketing Strategy, Sales Process, Sales, Sports, Sports Marketing, Social Media, Social Media Marketing, Coaching, Leadership, Baseball

Education
St. Thomas University   2009 — 2012
B.B.A., Sports Administration/Business

Archbishop Coleman F. Carroll High School
High School Diploma

Experience
University at Buffalo  January 2014 - Present
Niagara County Community College (NCCC)   September 2012 - Present
Erie County Industrial Development Agency (ECIDA)   May 2012 - 2013
We Sell Returns   August 2003 - 2012
Fortuna Enterprises, LLC  January 2003 - July 2003
Walt Disney World   January 2002 - August 2002

Skills
Project Planning, Software Project..., Online Marketing, Business Plan..., Presentation Development, Microsoft Office, PowerPoint, Customer Relations, Teamwork, Mentoring, Problem Solving, Public Speaking, Microsoft Excel, College Teaching, SPSS, Customer Service, Business Planning, Access, Training, Data Modeling, Data Analysis, Event Planning, Teaching

Education
State University of New York at Buffalo   2013 — 2017
PhD. Operations Management and Strategy, Entrepreneurship

State University of New York at Buffalo - School of Management   2011 — 2013
MBA, 3.9

Experience
Walt Disney World   March 2014 - Present
The Picture Spa   September 2012 - March 2014
Music & Arts  April 2009 - March 2014
Bergen County Camera  November 2007 - April 2009

Skills
Music, Singing, Customer Service, Microsoft Excel, Microsoft Word, Music Theory, Music Education, Retail, Photography, Microsoft Office, Sales, Social Media, Social Networking

Education
State University of New York College at Fredonia   2006 — 2008
Education/Music

State University of New York College at Potsdam   2005 — 2006
Liberal Arts and Sciences/Liberal Studies

Towson University   2002 — 2005
Music Education

Experience
Charter School USA   January 2013 - Present
Walt Disney World   May 2010 - May 2014
Charter Schools USA  August 2012 - November 2012

Skills
Mathematics, Early Childhood..., Fine Arts, Microsoft Office, Teaching, Sports Coaching, Reading, Tutoring, Fine Art

Education
St. Thomas University   2014 — 2016
Master of Education (M.Ed.), Educational Leadership

University of Michigan-Flint   2007 — 2012
Bachelor of Science (B.S.), Elementary Education and Teaching

Experience
Walt Disney World   July 2015 - Present
Walt Disney World   November 2013 - Present
Walt Disney World   August 2010 - November 2013
Tim Hortons  July 2008 - December 2012
Lucky Lanes Inc   May 2005 - December 2011

Skills
People-oriented, Goal Oriented, Goal-oriented..., Strongly self-motivated, Creative Services, Proficient in Photoshop, Close Attention to..., Microsoft Word, Customer Service, PowerPoint, Social Networking, Microsoft Office, Disney, Teamwork, Photoshop, Leadership, Social Media, Facebook, Time Management, Microsoft Excel, Event Planning, Sales

Education
SUNY Fredonia   2008 — 2012
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management

Experience
Ultimate Medical Academy  November 2013 - Present
BrightStar Healthcare, Tempe  December 2011 - November 2013
Webby Dance Company  June 2009 - June 2011
Walt Disney World   December 2006 - May 2008

Skills
Training, Leadership, Team Building, Customer Service, Public Speaking, Leadership Development, Recruiting, Healthcare, Operations Management, Strategic Planning, Team Leadership, Cold Calling, Sales, Organizational..., Process Improvement, Event Planning, Teaching, Outlook, Microsoft Word, Microsoft Office, Account Management

Education
State University of New York College at Brockport   2001 — 2004

Experience
Disney Parks & Resorts  April 2013 - Present
Disney Parks & Resorts  January 2013 - April 2013
Disney Parks & Resorts  July 2012 - January 2013
Disney Parks & Resorts  August 2010 - September 2012
ESPN Wide World of Sports  July 2007 - August 2010
Disney University   July 2007 - December 2008
Walt Disney World   June 2008 - August 2008
Disney's Typhoon Lagoon Water Park   September 2006 - July 2007
Walt Disney World   June 2006 - September 2006
Walt Disney World   June 2005 - June 2006

Skills
Event Planning, Editing, Graphic Design, Strategic Planning, Business Strategy, Corporate Communications, Public Speaking, Strategic Communications, Social Media, Internal Communications, Marketing Strategy, Customer Service, Social Networking, Sports, PowerPoint, Microsoft Office, Media Relations, Copywriting, Human Resources, Strategy, Event Management, Research, Management, Brand Management, Leadership, Brand Development, Public Relations, Training, Integrated Marketing, Marketing Communications, Project Management, Social Media Marketing, Photoshop, Workshop Facilitation, Marketing, Process Improvement, Digital Marketing, Advertising

Education
State University of New York College at Fredonia   2002 — 2005
B.A., Psychology, Business, English

Experience
GameStop  October 2005 - Present
Walt Disney World   January 2005 - January 2006
Wegmans Food Markets  May 2004 - August 2004
Wegmans Food Markets  October 1996 - May 2004

Skills
Management, Adobe Creative Suite, Inventory Management, Microsoft Office, Training, Process Improvement, Recruiting, Customer Service, Retail, Sales, Time Management, Merchandising, Microsoft Excel, Marketing, Customer Satisfaction, Microsoft Word, Teamwork, Event Planning, Social Networking, Team Building, Project Management, Team Leadership, Information Management, Restaurant Operations, Web Development, Kronos, Customer Retention, Video Editing

Education
State University of New York College at Brockport   2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Citi  August 2012 - Present
Walt Disney World   May 2012 - August 2012
University at Buffalo  February 2012 - May 2012
University at Buffalo School of Management MS  September 2011 - May 2012
Catholic Health Partners  February 2012 - April 2012
Infosys  June 2010 - July 2011
Infosys  April 2008 - June 2010
Infosys  August 2007 - April 2008
Persistent Systems  May 2006 - April 2007

Skills
Requirements Analysis, Business Intelligence, Business Analysis, SQL, SDLC, Requirements Gathering, Relational Databases, Systems Analysis, Databases, Data Analysis, Agile Methodologies, Data Mining, Software Project..., UML, Microsoft SQL Server, Finance, Investment Banking, Reference Data, Securities, Shell Scripting, Oracle SQL Developer, Oracle, Management, Project Management, PL/SQL

Education
State University of New York at Buffalo - School of Management   2011 — 2012
Master's degree, Management Information Systems, General, 3.95

Army institute of Technology, University of Pune   2003 — 2007
Bachelor of Engineering (B.Eng.), Information Technology

Experience
John Romeo & Associates   September 2000 - Present
Capital One  August 1999 - August 2013
The 1717 Design Group   August 1998 - August 1999
Marvel Comics  June 1996 - August 1996
Walt Disney World   August 1995 - January 1996

Skills
Direct Mail, Creative Direction, Graphic Design, Art Direction, Creative Strategy, Adobe Creative Suite, QuarkXPress, User Experience, Advertising, Direct Marketing, Copywriting, Illustrator, Social Media, Art, Corporate Branding, Brand Development, Graphics, Video, Web Design, Corporate Identity, Marketing, InDesign, Email Marketing, Marketing Communications, Film

Education
State University of New York College at Buffalo   1993 — 1997
BS, Major: Design, concentration in Graphics, Minor: Sociology

Experience
JLL  February 2015 - Present
JLL  March 2013 - February 2015
JLL  May 2011 - March 2013
JLL  August 2007 - May 2011
CWCapital Investment   January 2007 - June 2007
Walnut Street Development   May 2006 - August 2006
CGI Communications  May 2000 - August 2005
The Clarion Riverside Hotel - a Choice Hotels Property   June 2004 - August 2004
Walt Disney World   January 2003 - May 2004

Skills
Analysis, Budgets, Financial Analysis, Project Management, Deal Monitoring and..., Market Due Diligence, Microsoft Excel, Asset Management, Lease Negotiations, Real Estate, Process Improvement, Transaction Management, Schedule Monitoring, Portfolio Management..., Legal Document Review, Strategic Planning, Pro Forma Modeling and..., Customer and Client..., Consulting and Advisory..., Feasibility Studies, Strategy Formulation, Cost Assessments, Tenant Improvement /..., Business Development, Revenue Growth..., Residential Development..., Organization Of Events, Cash Flow Analysis and..., Team Training and..., Microsoft Office, Marketing, Market Research, Highest & Best Use, Hospitality, CMBS, Real Estate Development, Cross-functional Team..., Public Private...

Education
Cornell University - School of Hotel Administration   2014 — 2014
Certificate, Hotel Real Estate Investments and Asset Management

The George Washington University - Trachtenberg School of Public Policy and Public Administration   2010 — 2011
Graduate Certificate, Non-profit Management

The George Washington University - School of Business   2005 — 2007
MBA, Real Estate & Urban Development, Tourism & Hospitality Management

State University of New York College at Brockport   2002 — 2004
Bachelor of Science (BS), Business Administration; Minor, Recreation & Leisure Studies

Experience
The College at Brockport State University Of New York  August 2014 - Present
College Internship Program  July 2014 - January 2015
Bishop Kearney High School  September 2013 - August 2014
The College at Brockport State University Of New York  September 2007 - January 2014
iSponge English   February 2012 - April 2013
Palmer's Direct to You Market   May 2011 - December 2011
National Baseball Hall of Fame and Museum  January 2011 - April 2011
Pawn King   May 2010 - December 2010
Walt Disney World   August 2009 - May 2010

Skills
Teaching, Tutoring, Editing, Classroom, Social Media, Sports, Public Relations, Coaching, Media Relations, Microsoft Office, Copy Editing, Proofreading, Teaching English as a..., Journalism, Storytelling, Communication Skills, Sports Writing, AP Style, Feature Articles, Baseball, Web Content, Microsoft Word, Leadership, Communication

Education
State University of New York College at Brockport   2006 — 2011
BS, Journalism/ Sports Management

Experience
Peppermill Resort Spa Casino  April 2006 - Present
Sierra Nevada Ballet   December 2005 - Present
Peppermill Casinos, Inc   April 2006 - January 2010
Quantum Audio Video   May 2003 - April 2006
FLA Productions   September 1995 - March 2001
Walt Disney World   April 1982 - September 1995
Pharoh Electrics   September 1980 - December 1981

Skills
Entertainment, Lighting, Lighting Design, Stage, AV, Stage Lighting, Television, Event Management, Technical Direction, Production Managment, Live Events, Stage Management, Resorts, Event Planning, Theatre, Hospitality, Casino, Theatrical Production, Show Production, Concert Production, Set Design, Management, Hotels, Corporate Events, Concerts, Theme Parks, Tour Management, Gaming Industry, FOH, Customer Service, Lighting Control, Festivals, Rigging, Projectors, Projection, Sound Reinforcement, Audio Engineering, Professional Audio, Live Sound, Musical Theatre, Trade Shows, Broadcast, Production Management

Education
State University of New York at New Paltz   1978 — 1981
BS, Technical Theatre

Bronx High School of Science   1974 — 1978

Experience
Walt Disney World   September 2014 - Present
Walt Disney World   October 2013 - September 2014
Walt Disney World   October 2011 - October 2013
Walt Disney World   February 2006 - October 2011
Walt Disney World   August 2001 - February 2006

Skills
Time Management, Customer Service, Customer Satisfaction, Quality Assurance, Restaurants, Restaurant Management, Microsoft Office, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, Leadership, Training, Teamwork

Education
Valencia Community College   2005 — 2006
General Studies

State University of New York College at Brockport   2000 — 2002
English Language and Literature, General

Experience
Disneyland Resort  August 2004 - Present
Hong Kong Disneyland  May 2005 - April 2006
Walt Disney World   1999 - 2004
New York State Lottery  September 1997 - August 1999
American Institute for Public Service   1994 - 1997
Congressman Amo Houghton   1990 - 1994
WBNG-TV  1988 - 1990
WENY-TV  1986 - 1988

Education
State University of New York College at Buffalo   1983 — 1986
Journalism, Communications

University at Buffalo   1981 — 1983

Experience
The Tailored Tea   June 2015 - Present
The Tailored Tea House   May 2014 - Present
Creo  February 2014 - May 2014
Unemployeed looking for opportunity  February 2014 - February 2014
The Bayou Cafe   January 2013 - January 2014
McGuires Restaurant   February 2012 - January 2013
bayou cafe  September 2011 - February 2012
Saratoga Gaming & Raceway  May 2006 - November 2011
levy restaurants kentucky derby 2011   2011 - 2011
Walt Disney World   January 2006 - May 2006

Skills
Catering, Chef, Cooking, Culinary Skills, Food, Food, Menu Development, Process Scheduler, Restaurant Management, Fine Dining

Education
State University of New York at Delhi   2008 — 2011
B.B.S., Hotel & Resort Managment

Schenectady County Community College   2005 — 2007
A.O.S, CULINARY ARTS

Experience
Fred Astaire Dance Studio of Upper Montclair   July 2006 - Present
Fred Astaire Dance Studio of Upper Montclair   July 2005 - Present
Walt Disney World   January 1993 - January 1995
Walt Disney World   January 1993 - January 1995

Skills
Champion Ballroom Dancer, American Smooth Coach, American Smooth..., Business Analysis, Business Intelligence, Business Strategy, Dance, Dance Instruction, Ballroom, Theatre, Musical Theater, Public Relations, Guest Service, Parenting, Teaching, Teacher Training, Team Building, Event Planning, Coaching, Performing Arts, Entertainment, Latin Dance, Musical Theatre, Stage, Ballet, Choreography, Salsa, Ballroom Dance, Social Networking, Latin, Customer Service, Event Management, Acting, Executive Coaching, Life Coaching

Education
SUNY Brockport   1989 — 1992
Bachelor of Science (BS), Dance, cum laude

Dansville   1988 — 1988
High School

Experience
ADP  March 2012 - Present
ADP  July 1999 - March 2012
Publix  1992 - 1999
Walt Disney World   1991 - 1992

Skills
ADP Payroll, HRIS, Process Improvement, Payroll, Project Management, Customer Service, Multi Tasking, Customer Satisfaction, Website Creation, Recruiting, Vendor Management, Software Documentation, PeopleSoft, Training, Outlook, Account Management, Management, Team Building, Business Analysis

Education
Manatee Community College   1993 — 1997
Accounting/Business Mgmt

Experience
Best Friends Pet Care  April 2015 - Present
Walt Disney World   March 2013 - Present
Verizon Wireless  October 2011 - March 2013

Skills
Microsoft Word, Microsoft Excel, Photoshop, Google Analytics

Education
State University of New York College at Fredonia   2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Walt Disney World   January 2013 - Present

Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Leadership, Microsoft Word, Public Speaking, PowerPoint, Event Planning, Sales

Education
State University of New York College at Buffalo   2007 — 2011
History, B.A.

Experience
CBS Television Studios  April 2015 - Present
Rena Reborn   June 2011 - Present
Buffalo Sabres / Buffalo Bandits   August 2013 - April 2014
Coaster's Cafe   May 2010 - April 2013
Walt Disney World   January 2010 - May 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
State University of New York College at Buffalo   2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Experience
St. Lawrence University  August 2015 - Present
New Jersey Institute of Technology  2014 - June 2015
Joonbug.com  December 2011 - January 2015
Camp Mah-Kee-Nac  June 2011 - August 2014
Boys and Girls Club of Rochester, NY   December 2013 - July 2014
The College at Brockport State University Of New York  October 2010 - June 2014
Brockport Student Government  January 2011 - May 2014
The College at Brockport State University Of New York  June 2013 - April 2014
Walt Disney World   January 2012 - June 2012

Skills
Higher Education, Admissions Counseling, Public Speaking, Event Management, Student Affairs, Customer Service, Management, Event Planning, Fundraising, Teaching, Team Leadership, Recreation Planning, Camp Management, Microsoft Office, Student Leadership

Education
St. Thomas University
Master’s Degree, M.S.Ed - Education

State University of New York College at Brockport
Bachelor of Science (B.S.), Recreation & Leisure Studies: Focus in Tourism/Event Management

James Madison High School - Brooklyn, NY

Experience
The Walt Disney Company  December 2011 - Present
Walt Disney World   June 2005 - December 2011

Skills
Disney, Entertainment, Customer Service, Leadership, Hospitality, Recruiting, Event Planning, Theme Parks, Event Management, Social Networking, Microsoft Office, Facebook, Guest Service Management, Microsoft Excel, Microsoft Word, Live Events, Social Media, PowerPoint, Entertainment Industry, Management, Microsoft PowerPoint, Training, Public Speaking, Time Management, Keynote, Mac OS, Professional Mentoring, Teamwork, Team Building, Outlook, Employee Training, Kenexa, SAP HR, Workbrain, Application Tracking..., HR Consulting, Business Process..., Business Analysis, Management Consulting, Strategic Planning, Business Strategy, Collaborative Problem..., Performance Improvement, Cross-cultural..., Cultural Sensitivity, Strategic Partnerships, Client Services, Process Improvement, Business Transformation, Emotional Intelligence

Education
Stetson University   2013 — 2015
Master of Business Administration (M.B.A.), Executive Master of Business Administration (MBA), with emphasis on Leadership

SUNY New Paltz   2001 — 2003
Bachelor of Science (BS), Mass Communication/Media Studies

Experience
Brand Fuel, Inc.   March 2015 - Present
Match-Up   January 2015 - March 2015
Match-Up Promotions, LLC   February 2010 - December 2014
Match-Up Promotions   February 2007 - February 2010
Walt Disney World   January 2007 - January 2008

Skills
Advertising, Promotions, Public Relations, Budgeting, Strategic Planning, Budgets, Creative Direction, Social Media Marketing, Marketing Communications, Trade Shows, Marketing, Social Networking, Integrated Marketing, Facebook, Media Planning, Press Releases, Email Marketing, Direct Marketing

Education
State University of New York College at Buffalo   2001 — 2005
BA of Arts, Communication

Experience
ZenithOptimedia Group I The ROI Agency  June 2015 - Present
Starcom MediaVest Group  June 2013 - May 2015
Crossmedia  January 2013 - June 2013
Crossmedia  October 2011 - January 2013
Crossmedia  June 2011 - October 2011
SUNY Fredonia  August 2010 - May 2011
The Thomas Collective  June 2010 - August 2010
Walt Disney World   August 2007 - December 2007

Skills
Press Releases, Public Relations, Social Media, Advertising, Creative Direction, Research, Google Adwords, Budgets, Analysis, Mac, Media Planning, Social Media Marketing, Digital Media, Digital Strategy, Facebook, Digital Marketing, Integrated Marketing, Online Advertising, Media Buying, Strategic Communications, Media Strategy, comScore

Education
SUNY Fredonia   2009 — 2011
Bachelor's, Public Relations - Communications

State University of New York College at   2009 — 2011
Bachelor of Science, Communication; Public Relations

Experience
Walt Disney World   August 2014 - January 2015

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership

Education
St. Petersburg College   2011 — 2015
Associate’s Degree, Hospitality Administration/Management

St. Petersburg College   2011 — 2015
Associate's degree, Hospitality Administration/Management

Experience
Adventist Health System  June 2015 - Present
Integrated Solutions Management, Inc. (ISM)   June 2014 - June 2015
Walt Disney World   August 2012 - May 2014
United States Secret Service  June 2012 - August 2012
Orlando Health  April 2012 - August 2012
Orlando Health  March 2010 - April 2012
Orlando Health  July 2009 - March 2010
Computer Pros  October 2007 - May 2009
Prestige AV, LLC   June 2007 - October 2007
AVC Concepts   March 2007 - June 2007

Skills
SQL, HTML, VB.NET, Ethical Hacking, Computer Forensics, ITIL, Windows, Computer Hardware, Operating Systems, Security, Microsoft Office, System Administration, Linux, ASP.NET, Documentation, Windows Server 2008, Software Documentation, Microsoft SQL Server, Technical Support, Windows 7, XP, Databases, Software Installation, Process Improvement, System Deployment, Integration, Testing, Information Technology, SharePoint, Networking, Visio, Network Administration, Hardware, TCP/IP, Network Security, Service Desk, OS X, IT Operations, Computer Security, Wireless Networking, Troubleshooting, Servers, Disaster Recovery, A Certified, IT Service Management, HP, Information Security, Incident Management, Leadership, Windows XP Pro

Education
University of Central Florida   2010 — 2012
Master of Science, Digital Forensics

University of South Florida   2008 — 2010
Bachelor of Science, Information Technology with a Certificate in Information Security

State College of Florida-Manatee-Sarasota   2007 — 2009
Associate of Arts, Liberal Arts

Warner University   2003 — 2006
Associate of Arts, Liberal Arts

Experience
Long Wharf Theatre  October 2014 - Present
Tully's Good Times  April 2013 - September 2014
Rockefeller Arts Center, SUNY Fredonia   September 2012 - December 2012
SUNY Fredonia Ticket Office   September 2011 - December 2012
Mahaiwe Performing Arts Center  June 2012 - August 2012
Theatre of Youth  May 2011 - August 2011
Walt Disney World   September 2010 - January 2011

Skills
Ticket Sales, Marketing, Social Media, Customer Service, Direct Mail Campaigns, Events, Arts Administration, Public Relations, Public Speaking, Theatre, Facebook

Education
SUNY Fredonia   2009 — 2012
Bachelor of Arts (B.A.), Arts Administration, Theatre, 3.91

Experience
Brilliant Bicycles   April 2015 - Present
McKinsey & Company  November 2014 - Present
McKinsey & Company  April 2013 - Present
Stanford University  September 2010 - December 2012
CareFusion  June 2011 - August 2011
Awake, Inc   February 2011 - August 2011
Walt Disney World   January 2010 - May 2010
Solar Energy and Biofuels Lab   January 2009 - December 2009
Toyota  January 2008 - May 2008
U.S. Department of Energy and General Motors   January 2007 - December 2007

Skills
Product Development, Lean Manufacturing, Design Thinking, Energy Systems, Manufacturing, Matlab, Simulations, Renewable Energy, Microsoft Office, Project Planning, Mechanical Engineering, Design for Manufacturing, Team Leadership, Design of Experiments, Project Management, Cross-functional Team..., CAD, Labview, Process Improvement, AutoCAD, Solidworks, Six Sigma, Machining, R&D, Finite Element Analysis, ANSYS, Engineering, Product Design, Robotics, Pro Engineer, Management Consulting, Rapid Prototyping

Education
Stanford University   2010 — 2012
MSME, Mechanical Engineering, Design

The University of Texas at Austin   2005 — 2009
Bachelor of Science, Mechanical Engineering

Franklin HIgh School

Experience
Marden-Kane, Inc.   December 2014 - Present
CBS Radio  March 2013 - April 2015
Walt Disney World   January 2013 - May 2014
RGIS  April 2013 - June 2013
NYC Kidsfest   May 2012 - August 2012
Superior Vision Films   May 2012 - August 2012
Hot Topic  November 2007 - August 2008

Skills
Social Media, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Microsoft Outlook, WordPress, Time Management, Blogging, Social Media Marketing, Event Planning, Facebook, Social Networking, Public Speaking, PowerPoint, Twitter, Editing, Event Management, Sales, Public Relations, Creative Writing, Advertising, Copywriting

Education
State University of New York at New Paltz   2008 — 2012
Bachelor’s Degree, Major: Communications with a concentration in Media Management; Minor: Business Administration, 3.0

Valley Stream North High School   2002 — 2008
High School, General Studies, 3.98

Experience
Complete Ticket Solutions  January 2013 - Present
Walt Disney World   January 2012 - Present
Complete Ticket Solutions  January 2013 - May 2013
Walt Disney World   January 2012 - May 2012
Applemint   September 2011 - January 2012

Skills
Customer Service, Sales, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Food & Beverage, Social Media Marketing, Cash Handling Experience, Social Networking, Time Management, Social Media, Event Planning, Event Management, Audience View Ticketing..., Committed to..., Dependable Team Player, Retail, Business Administration, Reliability, Phone Etiquette, Ticket Master

Education
St. Thomas University   2010 — 2014
Bachelor's Degree, Business Administration in Management, Graduate

Pembroke Pines Charter High School   2006 — 2010
High School, High School Diploma, Graduate

Experience
Listingbook  August 2015 - Present
Constant Contact  January 2013 - June 2015
Disney Vacation Club  November 2011 - January 2013
Walt Disney World   January 2010 - November 2011

Skills
Salesforce.com, Direct Sales, Account Management, Sales, Social Media Marketing, Marketing, Social Media, Email Marketing, Online Advertising, Social Networking, Lead Generation, Marketing Strategy, Advertising, Customer Service

Education
State University of New York College at Brockport   2005 — 2009
Bachelor's degree, Business Administration and Management, General

Experience
Stanford Children's Health Lucile Packard Children's Hospital Stanford   January 2015 - Present
Stanford University  April 2014 - Present
Healthy Planet US   March 2014 - Present
cultiv8 health   April 2013 - Present
Collective Roots  February 2014 - June 2014
iLUKA   June 2013 - June 2013
The University of Texas at Austin  2009 - May 2013
Universidade Federal do Ceará  February 2007 - July 2007
Universidade Federal do Ceará  March 2003 - July 2007
Walt Disney World   December 2005 - February 2006

Skills
Nutrition, Medical Nutrition..., Epidemiology, Nutrition Education, Statistics, Food, Food Science, Grant Writing, Food Safety, Translation, Event Planning, University Teaching, Breast Cancer Research, Obesity, R, Access, WordPress, Cooking, Health Education, Food Technology, Recipe Development, Culinary Skills, Nutrition Data System..., IRB, Data Analysis, Hospitality, Hosting Events, Language Teaching, Customer Service, Microsoft Office, Wellness, Public Speaking, Cancer, Clinical Nutrition, Nutritional Counseling, Research

Education
Stanford Continuing Studies   2014 — 2014
Sports Nutrition

The University of Texas at Austin
Master of Arts (M.A.), Nutrition Sciences

Universidade Federal do Ceará   2003 — 2007
Bachelor of Science, Engenharia de Alimentos/Food Engineering

Experience
Fisher-Price  August 2014 - Present
Fisher-Price  March 2013 - July 2014
M&T Bank  September 2009 - March 2013
AAA Western and Central New York  November 2008 - August 2009
Walt Disney World   July 2008 - November 2008
AAA Western and Central New York  July 2007 - June 2008

Skills
Microsoft Office, Customer Service, Human Resources, Travel Planning, Meeting Scheduling, Appointment Scheduling, Background Checks, GoToMeeting, BrassRing, Employee Benefits, Pensions, 401k, Payroll, Employment Verifications, Disability Benefits, HR Policies, Temporary Placement, Recruiting, Employee Relations, Retail, Training, Onboarding, Marketing, Marketing Strategy, Time Management, Benefits Administration, Microsoft Excel

Education
State University of New York College at Buffalo   2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Mayo Clinic  April 2007 - Present
Xylo Technologies  November 2004 - March 2007
Mantis Technology Group, Inc.   June 2003 - September 2004
Cambridge Technology Partners  March 1999 - December 2001
Sybase, Inc.   April 1997 - March 1999
PowerCerv Corporation   June 1996 - March 1997
Walt Disney World   September 1988 - June 1996

Skills
Oracle, ITIL, Project Management, Agile Methodologies, Business Process, SDLC, Program Management, ETL, Data Modeling, Software Project..., Web Applications, IT Strategy, Business Analysis, Integration, Vendor Management, Software Development, IT Management, Business Process..., Requirements Analysis, Data Warehousing, Enterprise Architecture, SharePoint, Agile Project Management, Business Intelligence, Requirements Gathering, Databases, Visio, Enterprise Software

Education
State University of New York College at Brockport   1979 — 1983
BS, Computer Science

Experience
Orange County Convention Center  October 2007 - Present
Gaylord Entertainment  March 2005 - October 2007
Gaylord Entertainment  January 2003 - March 2005
Walt Disney World   January 2000 - July 2000

Skills
Hospitality Management, Hospitality, Hotels, Resorts, Leadership, Food & Beverage, Hospitality Industry, Convention Services, Meeting Planning, Management, Event Planning, Front Office, Customer Satisfaction, Hotel Management

Education
State University of New York at Delhi   1997 — 2001
BA, Hotel/Resort Management

Experience
Tapingo  September 2015 - Present
FSA of Fredonia   August 2014 - Present
Target  June 2011 - Present
Walt Disney World   January 2015 - June 2015

Skills
Customer Service, Merchandising, Visual Merchandising, Time Management, Leadership, Teamwork, Employee Training, PowerPoint, Microsoft Office, HTML, Visual Basic, Clarinet, Social Networking, Tap Dance

Education
State University of New York College at Fredonia   2012 — 2016
Bachelor’s Degree, Drama and Dramatics/Theatre Arts, General

Brentwood High School   2008 — 2012

Experience
Memorial Medical Center  March 2015 - June 2015
MedStar Washington Hospital Center  April 2013 - March 2015
Sunnyview Rehabilitation Hospital  December 2009 - August 2011
USCRI Albany (U.S. Committee for Refugees and Immigrants, Albany Field Office)   August 2010 - December 2010
Family HealthCare Center  April 2010 - April 2010
Walt Disney World   May 2006 - January 2010

Education
The George Washington University   2011 — 2012
Bachelor of Science, Nursing

Branford Hall   2009 — 2010
Certificate, Medical Assistant

University at Albany, SUNY   2005 — 2009
BA Criminal Justice, Criminal Justice, Pyshcology, Sociology

State University of New York College at Brockport   2006 — 2007
Criminal Justice

Experience
Walt Disney World   2012 - Present
Shafer Roofing   January 2011 - March 2012
Stan Hywet Hall & Gardens  March 2012 - 2012
Pioneer Commercial Lending   June 2007 - 2009
GreenPoint Mortgage  2005 - 2007
RTM, Inc  2000 - 2005
Papa Bears Italian Restaurant   January 2000 - January 2002
RTM Inc  January 1997 - January 1999

Skills
Customer Service, Account Management, Customer Satisfaction, Customer Relations, Negotiation, Strategic Planning, People Management

Education
Malone University
B.A., Business

Malone University
Bachelor of Arts, Health Services Management

Stark State College of Technology
Physical Therapy Asst

Experience
Walt Disney World   August 1995 - September 2005
PlatformOne  February 2003 - February 2005
SCI Companies  March 2001 - February 2003
Continuum Healthcare  March 1998 - March 2001

Skills
Recruiting, Talent Acquisition, Human Resources, Employee Relations, Talent Management, Performance Management, Interviews, Employee Engagement, Training, Personnel Management, HR Policies, COBRA Administration, Background Checks, Candidate Generation, Qualifying Candidates, Candidate Assessment, Candidate Selection, Public Speaking, Public Speaking..., HRIS

Education
Buffalo State - State University of New York   1996 — 1997
Master of Science: Multidisciplinary Studies M.S., Communications & Creative Problem Solving in Business, Industry, Human Resources & Relations., Graduate School

State University of New York College at Fredonia   1993 — 1995
Communication Studies – Bachelor of Science - B.S., Communications Persuasion

Mercyhurst University   1991 — 1993
Communications / English, Undergraduate

Immaculata Academy   1987 — 1991
9-12

Most Precious Blood   1978 — 1987
K-8

Experience
Disney Vacation Club  December 2014 - Present
Walt Disney World   February 2012 - Present
Walt Disney World   March 2011 - February 2012
Walt Disney World   January 2007 - March 2011
Impressions Business Resources   June 1996 - May 2005

Skills
Hospitality, Resorts, Tourism, Customer Service, Hotels, Event Management, Sales, Direct Sales, Marketing, Event Planning, Marketing Strategy, Sales Management, Selling, Online Advertising, Team Building, Account Management, Social Media, Social Media Marketing, New Business Development, Direct Marketing, Online Marketing, Customer Satisfaction, Social Networking, Marketing Communications, Leadership, Trade Shows

Education
University at Buffalo   1976 — 1978
BS, Sales & Marketing

State University of New York College at Buffalo
Marketing

Experience
Walt Disney World   January 2008 - May 2008
Charlotte Russe  May 2007 - December 2007
Brandywine Restaurant   May 2006 - August 2007
Country Place Resort   May 2005 - August 2005
Zoom Flume   May 2002 - August 2005

Education
State University of New York College at Brockport   2005 — 2009
BS, Business Administration - Management

Experience
Hilton Grand Vacations  December 2013 - Present
Columbia Sussex Hotels   February 2013 - December 2013
Walt Disney World   August 2012 - February 2013
Holiday Inn Express & Suites  March 2012 - August 2012
Hilton Long Island  April 2011 - March 2012
Hilton Long   July 2009 - April 2011

Skills
Hotels, Hospitality, Hospitality Management, Customer Service, Micros, Hospitality Industry, Food & Beverage, Front Office, Training, Hotel Management, Time Management, Menu Development, Food, Event Planning, Event Management, Customer Satisfaction, OnQ, Timeshare, Restaurants

Education
State University of New York at Delhi   2008 — 2012
Bachelors Degree, Business Administration; Hospitality; of Hotel and Resort Management

State University of New York at Delhi   2008 — 2010
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management

Averill Park High School   2006 — 2008
High School Diploma; Advanced Regents Diploma, Spanish

Experience
Walt Disney Parks and Resorts  October 2005 - Present
Walt Disney World   August 1993 - October 2005

Education
State University of New York at New Paltz   1984 — 1986
BS, Theratrical Design / Business

Experience
Manicube  November 2014 - Present
Engage Partners Inc.  June 2012 - November 2014
Walt Disney World   January 2011 - May 2011

Skills
Paychex, BenefitMall, Microsoft Excel, Microsoft Office, SPSS, Facebook, PowerPoint, Blogging, Public Speaking, Social Media, Social Media Marketing, Marketing Communications, Event Planning, Marketing, Microsoft Word

Education
State University of New York at New Paltz   2008 — 2012
Bachelor of Arts (B.A.), Organizational Communication, General

Plainview- Old Bethpage JFK HS

Experience
The Olive Garden  June 2008 - Present
Saks Fifth Avenue  July 2006 - August 2008
Walt Disney World   September 2007 - May 2008

Education
State University of New York College at Buffalo   2008 — 2010
Fashion & Textile Technology, Fashion Merchandising

Experience
Sharon Hospital  October 2012 - Present
Walt Disney World   August 2010 - January 2012

Education
State University of New York at Delhi   2008 — 2010
A.O.S., Restaurant and Food Service Management

Experience
Chilis Bar and Grill  May 2009 - Present
Walt Disney World   August 2008 - Present

Skills
Food & Beverage, Hospitality Management, Customer Service

Education
University of South Florida   2009 — 2012

State College of Florida-Manatee-Sarasota   2007 — 2009
Associate of Arts (A.A.)

Experience
Walt Disney World   September 2013 - Present
Walt Disney World   September 2005 - August 2013
Publix  April 1983 - September 2003

Skills
Windows 7, SharePoint, SQL, Windows Server

Education
St. Thomas University   1985 — 1989
Bachelor, Information Systems

Experience
Autistic Services Inc  January 2005 - Present
People Inc.  October 1998 - December 2004
Walt Disney World   April 1994 - October 1998

Education
SUNY Fredonia   1989 — 1993

Experience
Minka Group  October 2006 - Present
The Home Depot  2000 - 2006
Walt Disney World   1992 - 2000
Radio City Music Hall  1981 - 1985
Radio City Music Productions   1981 - 1985

Skills
Human Resources, Employee Relations, Recruiting, Talent Management, Employee Benefits, Talent Acquisition, Employee Engagement, Training, Hiring, Onboarding, Benefits Administration, Performance Management, Personnel Management, Applicant Tracking..., Deferred Compensation, Process Management, Process Improvement, On Boarding, Human Resource..., Human Resource Planning, Compensation & Benefits, Warehouse Management, Training & Development

Education
State University of New York College at Buffalo   1992 — 1994
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Herkimer County Community College   1990 — 1992
Associate's Degree, Tourism and Travel Services Management

University of Central Florida   1990 — 1992
Bachelor's Degree, Human Resources Management/Personnel Administration, General

Experience
Disney Consumer Products  October 2005 - Present
Walt Disney World   March 2005 - October 2005
Walt Disney World   September 1998 - March 2005

Skills
SAP, Inventory Management

Education
Stark State College of Technology   1992 — 1995
Associate's degree, Accounting

Louisville Sr High School   1989 — 1992
High School Diploma, Accounting

Experience
Diamond Resorts International®  May 2015 - Present
Diamond Resorts International®  April 2015 - Present
Diamond Resorts International®  January 2015 - April 2015
Family Video  June 2014 - January 2015
FACTS Autism Respite Program   September 2013 - December 2014
Unity Health System-Unity Living Center St. Mary's Campus   June 2014 - August 2014
Lakeside Health System  January 2013 - May 2013
Walt Disney World   August 2011 - June 2012
YMCA  August 2007 - December 2010

Education
State University of New York College at Brockport   2013 — 2015
Bachelor of Science, Recreation and Leisure Studies

Wake Technical Community College   2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities