Warranty Corporation of America
Address: 3120 Crossing Park NW, Norcross, GA 30071 Phone: (770) 416-9222: : Place name: : Hours: : : : Category: Website: Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Warranty Corporation of America Posting publicly on the Web Write a review Reviews 2 Google reviews
Warranty Corporation of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Warranty Corporation of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Warranty Corporation of America Employees
UPS March 2015 - Present
Piksel Inc. January 2015 - March 2015
Intercontinental Exchange August 2014 - October 2014
Peer 1 Hosting June 2013 - April 2014
Atlantix Global Systems December 2012 - June 2013
WellStar Health System June 2012 - December 2012
McKesson Health IT July 2011 - June 2012
GXS February 2008 - June 2011
Warranty Corporation of America August 2007 - January 2008
CGS (Computer Generated Solutions) November 2005 - August 2007
Skills
Servers, Troubleshooting, Laptops, Technical Support, VPN, Windows Server, Cisco Technologies, Hardware, Operating Systems, Active Directory, Help Desk Support, Databases, Data Center, Windows XP, Networking
Education
Convergys Corp. Authorized Education Center 2000 — 2001
CompTia A+ certification, Computer Information Systems and Programming
Education America- Houston 1999 — 2001
Associate's degree, Computer Information systems and programming
Art Institute of Houston 1995 — 1998
Applied arts - Graphic Design
University of New Orleans 1991 — 1994
History
Houghton Talent, Inc. June 1997 - Present
Americom Marketing LP May 2012 - April 2015
AT&T June 2010 - February 2011
Warranty Corporation of America August 2006 - January 2009
Skills
T1, Telecommunications, VoIP, IP, Cabling, Broadband, Ethernet, Optical Fiber, WAN, Wireless, LAN-WAN, Network Engineering, Switches, Routers, Troubleshooting, Video Conferencing, Call Center, VPN, TCP/IP, Cables, Call Centers
Education
American Intercontinental University 2004 — 2008
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Verint August 2014 - Present
LexisNexis May 2006 - August 2014
Warranty Corporation of America October 2004 - May 2006
Progressive Impressions International October 1999 - October 2004
Skills
Employee Relations, Onboarding, Talent Acquisition, Performance Management, Human Resources, Management, Succession Planning, Talent Management, HRIS, Recruiting, Employee Engagement, FMLA, HR Policies, Compensation & Benefit, Outsourcing, Interviews, Training, PeopleSoft, Employment Law
Education
Illinois State University
BS, Human Resource Management & International Business
Genzyme Programmer AnalystTJXOctober 2009 - April 2010
Forensic Risk Alliance 2010 - 2010
Warranty Corporation of America 2000 - 2008
Skills
SDLC, Business Intelligence, Requirements Analysis, Integration, C#, Business Process, Databases, PMP, Software Development, Project Management, Testing, Software Documentation, Requirements Gathering, ASP.NET, Software Project..., Leadership, Management, SQL, Business Analysis, Vendor Management, Process Improvement
Education
Devry University
Bachelor of Science (Computer Information Systems)
Gwinnett Technical College
Associate of Arts (AA) Web Design
Pro Source Inc. May 2015 - Present
Genuine Parts Company May 2008 - May 2015
The FSL Group February 2007 - May 2008
Warranty Corporation of America September 2005 - February 2007
Warranty Corporation of America May 2002 - September 2005
Skills
Accounting, General Ledger, Journal Entries, Bank Reconciliation, Spreadsheets, JD Edwards, Microsoft Word, Microsoft Excel, Accounts Payable, Accounts Receivable, Bookkeeping, Customer Service, Human Resources, Management, Payroll, Process Improvement, Sales
Education
Strayer University 2015 — 2018
Bachelor of Business Administration (BBA), Accounting
Norcross High School 1997 — 2001
Diploma, General Studies
EMSI February 2013 - Present
ICSMerrill September 2007 - January 2013
Cypress Property & Casualty Insurance Company October 2005 - October 2006
Warranty Corporation of America November 1999 - January 2005
Skills
Leadership, Strategic Planning, Quality Management, P&L Management, Process Improvement, Operations Management, Team Building, Risk Adjustment Services, Insurance, Claims Management, Risk Management, Fraud, Liability, Investigation, Claim, Vendor Management, Private Investigations, Background Checks, Casualty
Education
The Ohio State University - The Max M. Fisher College of Business 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Turner Broadcasting System April 2014 - January 2015
Littler Mendelson May 2013 - October 2013
McCurdy & Candler April 2010 - April 2013
Cruz & Associates, P.C. January 2008 - March 2010
AT&T June 2007 - December 2007
Warranty Corporation of America 1998 - 2007
Skills
Leadership, Outlook, Legal Writing, Legal Research, Access, Microsoft Word, PowerPoint, Administrative..., Microsoft Excel, Microsoft Office, Immigration Law, Employment-based..., Global Immigration, H-1B, Naturalization, Immigration Issues, Citizenship, Lexis, Legal Compliance, Legal Issues, Legal Assistance, Courts, Litigation, Administration, Customer Service, Data Entry, Research, Administrative...
Education
Georgia Perimeter College
Associate's degree, Business Administration, Management and Operations
Atlanta Technical College
Myles Singleton Foundation November 2010 - Present
Chico's FAS Inc. February 2007 - Present
Masonite June 2004 - August 2006
Warranty Corporation of America October 2000 - February 2003
Skills
Project Management, SDLC, Microsoft Office, Microsoft SQL Server, Microsoft Excel, Microsoft Word, MS Project, MS-DOS, Windows, Access, HTML, Java, Training, Technical Documentation, Troubleshooting, Networking, Databases, Hardware, Help Desk Support, Retail, Inventory Management, Active Directory, Customer Service
Education
University of Phoenix 2009 — 2011
Bachelor of Science in Information Technology – Business Systems Analysis, Information Technology
University of Phoenix 2007 — 2009
Associate of Arts in Information Technology, Information Technology
Donaldsonville High School
High School Diploma
AutoTrader.com July 2012 - July 2015
AutoTrader.com August 2011 - July 2012
AutoTrader.com January 2010 - August 2011
Philips Design March 2009 - January 2010
Satori Consulting, Inc. September 2006 - January 2010
Philips Design August 2007 - March 2009
Cornerstone Media Group May 2006 - August 2007
Warranty Corporation of America March 2005 - March 2006
Skills
User Experience, User Research, Usability Testing, Remote User Testing, Heuristic Evaluation, User-centered Design, User Interface Design, Interaction Design, Information Architecture, Site Maps, Axure, Visio, Prototyping, HTML, CSS, JavaScript, Flash, Web Design, Usability, XHTML, SEO, CMS, User Experience Design, Wireframes, Axure RP
Education
Art Institute of Atlanta 2003 — 2006
BFA, Interactive Media Design
AVG Exploit Prevention Labs, Inc. May 2011 - Present
Consulting Services in Atlanta August 2010 - March 2011
VCG, LLC October 2007 - July 2010
Consulting Services in Atlanta August 2006 - October 2007
Warranty Corporation of America April 2004 - August 2006
GMAC Insurance March 2000 - April 2004
GMAC Insurance March 2000 - April 2004
Daugherty Systems February 1995 - March 2000
Consulting Services April 1986 - February 1995
Skills
Integration, SaaS, Software Project..., Software Development, SOA, SSIS, Hardware, Enterprise Software, Business Intelligence, XML, Open Source, Microsoft SQL Server, Java, WCF, .NET, Cloud Computing, SDLC, ASP.NET, Software Engineering, Architecture, Requirements Analysis, Web Services, Windows, Databases, Software Design, Scrum, C#
Education
University of North Florida 1984 — 1986
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.0
Willis August 2013 - Present
MetLife July 2004 - August 2013
Warranty Corporation of America 1999 - 2004
Skills
Insurance, Disability Insurance, Underwriting, Health Insurance, Employee Benefits, Life Insurance, Brokers, Term Life Insurance, General Insurance, Process Improvement, Benefits Administration, Account Management, Health Savings Accounts, Management, Leadership
Education
Ashford University 2011 — 2013
Bachelor, Business Administration
Georgia College and State University 1993 — 1997
Business Administration
Self-Employed 2012 - Present
HomeServe USA March 2010 - July 2012
Warranty Corporation of America October 2007 - March 2009
Conn's July 2006 - April 2007
Life Extension September 2004 - April 2006
Circuit City December 1990 - September 2004
Skills
Strategic Leadership, Customer Retention, Vendor Management, Home Warranty, Service Delivery, multi site call center..., Operating Budgets, Distribution Center..., Operations Management, Call Center, Cross-functional Team..., Management, Change Management, Team Building, Recruiting, Talent Management, Program Management, P&L Management, Inventory Management, Team Leadership, Process Improvement, Business Development, Customer Satisfaction, Account Management, Customer Service, Income Statement, Budgets, Logistics, Performance Management, Leadership, Call Centers, Analysis, Training, Human Resources, Sales, Coaching, Forecasting, Retail, Competitive Analysis, Marketing, Time Management, Quality Assurance
Education
Arkansas State University
business
Emory University August 2013 - Present
DeKalb County School District August 2011 - August 2013
SupportSoft August 2008 - January 2012
DeKalb County School District January 2009 - August 2011
Warranty Corporation of America August 2004 - August 2008
CGS (Computer Generated Solutions) 2002 - 2003
Skills
Windows Server, Active Directory, Microsoft Exchange, Network Administration, Information Technology, Windows, Group Policy, SCCM, Powershell, Routers, Wireless Networking, Server 2012, HP, Microsoft Office, VMware ESX, Laptops, Blackberry, Customer Service, System Administration, Microsoft SQL Server, Project Management, Windows XP, A+ Certified, iOS, XP, BMC Remedy, 2008 R2, LANDesk, KBOX, Win 2003, Android, Mac OS, MCSA (33%), Dell KACE, XenClient, SCCM Administration
Education
American InterContinental University 2005 — 2006
Computer Forensics
Omnitech Institute 2001 — 2003
Network Administration & Project Management
Harvey Nash June 2012 - Present
TechDiscovery 2006 - 2012
Warranty Corporation of America 2003 - 2006
GMAC Insurance 2000 - 2003
Delta Technology 1996 - 2000
McKesson Provider Technologies 1986 - 1996
Skills
Integration, Enterprise Architecture, Solutions Design, Vendor Management, Business Analysis, Program Management, Strategy, Software Development, Big Data, Management, E-commerce, Professional Services, Business Intelligence, Software Project..., Microsoft SQL Server, SOA, New Business Development, Unix, Project Management, XML, Agile Project Management, Risk Management, .NET, SaaS, CMS, Consulting
Education
Emory University 2009 — 2010
Financial Planning
Georgia State University 1979 — 1983
BS, Dual Major Math/CIS
Georgia Institute of Technology 1977 — 1979
Chemical Engineering
Pratt & Whitney Canada January 2012 - Present
Thales Avionics April 2010 - January 2012
Thales Canada Inc March 2009 - April 2010
Petra Telecom Services October 2003 - January 2008
MicroWarehouse December 2002 - December 2003
Warranty Corporation of America December 2001 - December 2002
WORLDWIDEASSIST.COM December 2000 - December 2001
Telehublink Corporation March 1999 - December 2001
Skills
Control System Design, Control System..., Integration, Embedded Systems, Matlab, Simulink, Labview, Cadence, Java, C/C++, C#, Perl, ORCAD Capture, PSpice, Eagle, ADS, ARM7, Objective C, HTML, PHP, XML, Bash scripting, MsSQL, mySQL, pgSQL, IVY, DOORS, Assembly, MS Project, MS Office Suite, MS Office Automation, Tortoise SVN, Embedded Linux, Linux Security, Linux server..., Citrix Metaframe, QNX, C, C++, Microsoft SQL Server, Aerospace, Control Systems Design, Linux, Manufacturing, Testing, Systems Engineering
Education
Concordia University 2006 — 2010
Electrical Engineering, Systems
Chick-fil-A Corporate January 2015 - Present
Chick-fil-A September 2013 - Present
Chick-fil-A July 2011 - Present
Knology February 2010 - July 2011
Warranty Corporation of America January 2008 - January 2009
Skills
Microsoft Office, Microsoft Windows 98, Microsoft Office 2007, Windows XP Professional, Visio, Illustrator, Photoshop, SAP R/3, Outlook, Outlook Express, Windows 7, Windows 95, MS Project, Hardware, Troubleshooting, Windows XP, Routers
Education
Georgia Southern University 2002 — 2007
BS, Information Technology
Balfour Beatty Infrastructure Inc July 2007 - Present
Warranty Corporation of America 2006 - 2007
Johnson Industries 2005 - 2006
MAG Mutual Healthcare Solutions Inc April 2003 - September 2005
Coca-Cola Enterprises 2001 - 2002
R.J. Griffin & Company 1994 - 2001
Skills
Monthly Close, Forecasting, Budget, Financial Analysis, Accounts Payable, Accounts Receivable, Payroll Taxes, Multi-state Payroll..., Financial Reporting, Budgets, General Ledger, Microsoft Excel, Account Reconciliation, Cash Flow, Management, Accounting, Fixed Assets, Payroll
Education
Coastal Carolina University 1988 — 1993
Children's Healthcare of Atlanta November 2014 - Present
Kaiser Permanente November 2012 - November 2014
Kaiser Permanente May 2009 - November 2012
Warranty Corporation of America June 2005 - March 2009
Warranty Corporation of America March 2005 - June 2005
Holy Innocents' Episcopal School August 2001 - December 2004
The Men's Warehouse, Inc. January 1999 - August 2001
Skills
Customer Service, Team Leadership, Performance Improvement, Call Center, Process Improvement, Vendor Management, Outlook, Access, Operations Management, Quality Assurance, Team Building, Coaching, Employee Relations, Inventory Management, Disaster Recovery, Program Management, Microsoft Word, Microsoft Office, PowerPoint, Windows, Call Centers, Management, Healthcare, Training, Sales, Leadership, Forecasting
Education
Kennesaw State University 2001 — 2004
Business Administration, Management and Operations
Actimize September 2010 - Present
Nokia 2010 - September 2010
Swingvote November 2005 - January 2009
Warranty Corporation of America April 2003 - January 2005
Aon January 2001 - March 2003
RedCelsius January 2001 - January 2002
Firmlogic January 2000 - January 2001
PATLive January 1996 - February 2000
ATG Technologies January 1994 - January 1996
Concord Communications January 1990 - January 1994
Skills
Project Management, Product Management, Business Services, Integration, E-commerce, Software Development, Corporate Governance, Product Development, Management, Telecommunications, Cross-functional Team..., Enterprise Software, Process Improvement, Microsoft SQL Server, Requirements Analysis, Start-ups, SDLC, Business Analysis, Business Process, Vendor Management, Agile Methodologies, CRM, PMP, Project Portfolio..., Leadership, Team Leadership, Client Relations Skills, Software Project..., Customer Satisfaction, MS Project, Program Management, Change Management
Education
Florida State University 1989 — 1995
BS, Computer Science
Peoria HS 1983 — 1986
SLPowers November 2008 - Present
PC Universe April 2007 - November 2008
Warranty Corporation of America February 2006 - April 2007
Tiger Direct 2003 - 2006
for 8+ years with companies in the telecommunications and computer industry. 1995 - 2003
Skills
Business Development, Sales, New Business Development, Solution Selling, Account Management, Lead Generation, Sales Process, Customer Service, Sales Management, Sales Operations, Marketing, Management, Strategic Partnerships, Channel Partners, Network Security, Managed Security..., Information Security, Computer Security, Cloud Security, Security, Managed Services, IT Service Management, Cloud Computing, Cloud Storage, Private Cloud, Information Technology, Network Infrastructure, Networking, Data Center, SaaS, Disaster Recovery, Servers, Enterprise Software, Professional Services, Virtualization, VMware, Citrix, Microsoft Technologies, Dell PowerEdge Servers, Cisco Technologies, VoIP, CRM, Consulting
Education
Seneca College of Applied Arts and Technology 1996 — 2000
Business Computer Systems BCS, Business and Computers
St Elizabeth C.H.S 1989 — 1993
E*TRADE Financial Corporation August 2014 - Present
PwC September 2010 - August 2014
Warranty Corporation of America February 2008 - April 2009
Nestle Ghana Limited February 2006 - August 2006
Ernst & Young (Ghana office) July 2003 - February 2006
Skills
Internal Controls, Auditing, Internal Audit, Accounting, Account Reconciliation, General Ledger, Financial Analysis, Accounts Payable, Finance, Financial Statements, Accounts Receivable, Analysis, Financial Risk, Assurance, Due Diligence, Business Process, Microsoft Excel, Accruals, Mergers & Acquisitions, Bank Reconciliation, Microsoft Office
Education
Kennesaw State University - Michael J. Coles College of Business 2012 — 2013
Master of Accounting, Financial Reporting
Valley View University 2000 — 2003
BBA, Accounting
Allstate 2010 - 2011
FSC Securities March 2010 - April 2010
warranty corporation on america January 2005 - January 2009
warranty corporation on america 2005 - 2009
warranty corporation of america 2005 - 2009
New Horizons Computer Learning Centers 1998 - 1999
Skills
Social Media, Windows 7, Call Center, Call Centers, Software Documentation, Outlook, PowerPoint, Access, Customer Service, Microsoft Office, Team Leadership, Active Directory, Troubleshooting, Windows, Computer Hardware, Technical Support, Visio, Process Improvement, XP, Microsoft Word
Education
Art Institute of Atlanta 1995 — 1997
as, multimedia
Stephens County High School
Stephens County High School
INP North America September 2011 - July 2014
Warranty Corporation of America June 2005 - February 2009
Gwinnett County Public Schools October 2004 - June 2005
Macy's East November 1999 - July 2003
Skills
Troubleshooting, Access, Windows 7, Windows Server, Training, Cisco Technologies, Microsoft Office, Network Administration, Databases, Computer Hardware, Hardware, Dreamweaver, Visio, Lotus Notes, Project Management, Windows, Process Improvement, MS Project, Integration, Software Installation, Active Directory, Outlook, Operating Systems, XP, Microsoft Word, Firewalls, Team Leadership, Call Centers, Microsoft Excel, Quality Assurance
Education
Gwinnett Technical College 2004 — 2010
Associate, Networking Specialist, Cisco Concentration
Georgia State University 1974 — 1980
BA, Fine Art, Psychology
Southwestern Oklahoma State University 1972 — 1974
BA, Fine Art
General Assembly August 2015 - Present
Frederick J Hanna & Associates, P.C. March 2014 - June 2015
Deposco March 2013 - October 2013
Georgia Lottery Corporation April 2010 - March 2013
Warranty Corporation of America October 2006 - December 2008
Warranty Corporation of America April 2006 - October 2006
City of Miami January 1998 - January 2003
Skills
jQuery, JavaScript, Ruby on Rails, Ruby, Node.js, AngularJS, Quality Assurance, Integration, Process Improvement, SQL, SDLC, Testing, Software Project..., Microsoft SQL Server, Leadership, Troubleshooting, Customer Service, Databases, Visio, Management, Project Management, Business Analysis, Software Documentation, WordPress, JIRA, Test Management, Spanish-English
Education
General Assembly 2015 — 2015
WDI, Web Development Immersive
Interactive College of Technology 2007 — 2008
C.I.S, Computer Information Systems
Medifast, Inc October 2014 - Present
Matrix Media Consulting July 2008 - October 2014
Guthy-Renker March 2009 - October 2012
Many Mansions Media 2004 - August 2012
Reef Check 2005 - 2011
Warranty Corporation of America July 1998 - September 2008
Western International Media January 1995 - July 1998
S & H Citadel April 1990 - January 1995
Mitsubishi Electric April 1988 - April 1990
Federated Group 1979 - 1988
Skills
Online Marketing, Direct Marketing, E-commerce, Marketing, New Business Development, Product Development, Marketing Strategy, CRM, Social Media Marketing, Team Leadership, Leadership, Business Strategy, B2B, Social Media, Sales & Marketing..., Lead Generation, Email Marketing, Multivariate Testing, A/B Testing, Business Development, Competitive Analysis, Online Advertising, Corporate Communications, Digital Media, Sales, SaaS, Strategic Partnerships, Collateral, Management, Strategic Planning, Advertising, Sales Process, Direct Sales, Forecasting, Product Marketing, Training, Customer Retention, Photography, Market Planning, Direct Mail, Customer Satisfaction, Retail, Commercial Photography, Taking New Products to..., Shopping Cart, Lifetime Value, Customer Conversion
Education
California State University-Fullerton 1978 — 1979
Business, General
Edgewood High School - West Covina, CA 1975 — 1978
General Education, High School/Secondary Diplomas and Certificates (3.6 GPA)
DeKalb County Government May 2013 - Present
Greater Harvest Church January 2005 - Present
Lenovo February 2013 - May 2013
Wipro BPO October 2012 - February 2013
Warranty Corporation of America May 2007 - October 2012
IBM 2005 - 2007
Skills
Service Delivery, Sla, Call Center, Workforce Management, Technical Support, Active Directory, Microsoft Exchange, Windows Server, XP, Troubleshooting, Incident Management, DNS, Vendor Management, Servers, Avaya, Operating Systems, Laptops, Windows 7, Computer Hardware, Software Installation, Lotus Notes, Switches, Help Desk Support, Network Administration, Windows, Routers, Microsoft Office, Information Technology, Windows XP Pro, Wireless, Desktop Computers, Remote Desktop, Business Process, Software Documentation, VPN, Software, DHCP, Networking, Training, System Administration, Call Centers, Network Security, Printers, Process Improvement, Windows XP
Education
Florida A&M University 1987 — 1991
Lake Mary High School 1984 — 1985
Seminole High School 1982 — 1984
Croons High School 1981 — 1982
Anchor Network Solutions February 2012 - Present
AMT Computer Consulting April 2011 - February 2012
MSPSN January 2010 - April 2011
MSPSN February 2009 - January 2010
Warranty Corporation of America July 2008 - January 2009
Marcella Fine Rugs October 2005 - November 2007
AMT Computers December 2003 - October 2005
Universal Tax Systems August 2003 - December 2003
Berry College IT Dept August 2001 - December 2002
Skills
Active Directory, Networking, Servers, Virtualization, Windows XP, Microsoft Exchange, Disaster Recovery, Troubleshooting, Technical Support, Customer Service, XP, Hardware, Help Desk Support, System Deployment
Education
Berry College 2001 — 2002
International Studies/Spanish
RE/MAX Victory February 2007 - Present
American Residential Warranty December 2010 - February 2011
Warranty Corporation of America 2006 - 2010
Skills
Real Estate Transactions, New Homes, First Time Home Buyers, Sales, Real Estate, Investment Properties, Short Sales
Education
Cincinnati Christian University 1982 — 1986
Absolute Consulting, Inc. January 2014 - Present
AFM Construction, Inc. January 2011 - September 2013
TFI Inc. January 2009 - January 2011
Warranty Corporation of America February 2006 - December 2008
DMI 2004 - 2006
DMI 2004 - 2006
DIMHRS (Pers/Pay) 2000 - 2005
Telinet Technologies 1996 - 1998
Skills
Management, Team Building, Operations Management, Strategic Planning, Software Documentation, Analysis, Budgets, PMO, Process Improvement, Cross-functional Team..., Vendor Management, Leadership, Business Analysis, Project Management, Business Process..., Strategy, PMP, SDLC, Team Leadership, Program Management, Business Process, Customer Service, Product Management, Quality Assurance, Project Planning, Call Centers, Process Engineering, Change Management, Requirements Analysis, Management Consulting, Training, Integration
Education
Oglethorpe University 1984 — 1989
Bachelor of Science (BS), Mathematics/Computer Science
Emory University
M.S., Math & Computer Science
Southern Polytechnic State University
M.S., Technical Communications
Bellator Real Estate & Development, LLC March 2013 - Present
Coldwell Banker United July 2011 - February 2013
Keller Williams Realty July 2010 - July 2011
CPSI October 2009 - February 2011
Weichert Realtors October 2007 - June 2010
Warranty Corporation of America 2000 - 2002
Skills
Real Estate, Home, Negotiation, Selling, Investment Properties, Residential Homes, Home Staging, Relocation, Short Sales, First Time Home Buyers, Condos, Sales
Education
University of South Alabama 2003 — 2008
Theodore High School 1998 — 2002
Telogis April 2015 - Present
Local Corporation June 2012 - April 2015
Local.com October 2011 - July 2012
USRES/RES.NET Real Estate Systems February 2011 - October 2011
RealtyTrac January 2009 - February 2011
Warranty Corporation of America August 2008 - January 2009
Warranty Corporation of America (CRM Division) 2002 - August 2008
SatisFusion, Inc. 2000 - 2002
Skills
Product Management, Product Marketing, Competitive Analysis, Product Development, E-commerce
Education
California State University-Long Beach - College of Business Administration 1997 — 1999
BS, BusinessAdminstration - MIS
AdaptivEdge May 2014 - Present
Convergent Computing November 2010 - 2014
Centered Networks August 2010 - November 2010
LiveNation June 2008 - August 2010
Shopzilla August 2007 - May 2008
Florida Department of Health August 2006 - June 2007
Warranty Corp of America April 2004 - August 2006
Warranty Corporation of America 2004 - 2006
Siemens 2003 - 2004
Primerica February 2002 - July 2003
Skills
Microsoft Exchange, VMware, ITIL, Hyper-V, SCOM, IIS, SCCM, IT Management, Cluster, Virtualization, Group Policy, DNS, Server Architecture, VMware Infrastructure, Software Installation, Enterprise Architecture, Cloud Computing, Server Administration, DHCP, Microsoft Certified..., Project Management, IT Service Management, Instructor-led Training, Technical Training, Security, Microsoft SQL Server, Integration, Information Technology, High Availability, Scrum, Solution Architecture, Vendor Management, Consulting, Engineering, Technical Documentation, Windows Server, Disaster Recovery, Active Directory, System Deployment, Servers
Education
Florida State University 2005 — 2007
MS
Florida State University 2002 — 2004
BS
Alpha Technologies July 2015 - Present
Southern Company (Alabama Power) June 2014 - July 2015
Latham Manufacturing April 2007 - August 2012
Warranty Corporation of America June 2005 - September 2007
NCR Corporation May 2004 - September 2005
Skills
Troubleshooting, Quality Assurance, Computer Hardware, Databases, Hardware, Windows, Team Leadership, Manufacturing, Technical Support, Customer Service, Visio, XP, SQL, Call Center, Software Installation, Active Directory, Testing, Process Improvement, Soldering, Windows 7, C++, Public Speaking, Software Documentation, Visual Basic, Pspice, Call Centers, Help Desk Support, Program Management, Solidworks, C, TCP/IP, JavaScript, Integration, Six Sigma, PowerPoint, PHP, Strategic Planning, Project Management, Microsoft Excel, Java, Negotiation, Microsoft Word, Operating Systems, Matlab, Circuit Design, Engineering, AutoCAD, AutoCAD Electrical, PLC Allen Bradley, PLC Ladder Logic
Education
Southern Polytechnic State University 2012 — 2014
Bachelor of Science (B.S.), Electrical Engineering Technologies/Technicians
Georgia Piedmont Technical College 2006 — 2008
Associate of Applied Science, Electrical, Electronic and Communications Engineering Technology/Technician
Archway Marketing Services February 2013 - Present
Agilysys, Inc. July 2012 - February 2013
TMX Finance January 2012 - June 2012
VHA, Inc. November 2008 - December 2011
Warranty Corporation of America February 2007 - November 2008
Avalon International, Inc. January 2004 - February 2007
Skills
Requirements Analysis, Agile Methodologies, SDLC, Business Analysis, Process Improvement, SharePoint, PMP, Project Management, Integration, Software Project..., IT Strategy, Vendor Management, Microsoft SQL Server, Program Management, Software Documentation, Requirements Gathering, Visio, Business Intelligence, Quality Assurance, Business Process, IT Management, PMO, Software Development, ITIL, Project Portfolio..., Information Technology, Solution Architecture, Team Leadership, Data Warehousing, Business Process..., Agile Project Management, ERP, CRM, Access, Disaster Recovery, Scrum, Testing, Cross-functional Team..., Enterprise Architecture, Business Requirements, SQL, MS Project, User Acceptance Testing, Systems Analysis, SOA, Databases, Oracle
Education
Penn State University 2002 — 2003
BS, Business Mangement
HACC, Central Pennsylvania's Community College 1999 — 2001
Associate, Business Administration
Georgia Student Finance Commission December 2012 - Present
Georgia Student Finance Commission December 2011 - December 2012
Kids II, Inc. September 2008 - December 2011
Warranty Corporation of America August 2000 - September 2008
Skills
Access, Account Management, Analysis, Budgets, Business Analysis, Business Development, Business Process..., CRM, Call Center, Call Centers, Change Management, Coaching, Competitive Analysis, Cross-functional Team..., Customer Insight, Customer Retention, Customer Satisfaction, Customer Service, Disaster Recovery, Employee Relations, Financial Analysis, Forecasting, Leadership, Leadership Development, Management, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Operations Management, Outlook, Performance Management, PowerPoint, Process Improvement, Product Development, Product Management, Program Management, Project Management, Project Planning, Public Speaking, Quality Assurance, Recruiting, Sales, Sales Management, Salesforce.com, Strategic Planning, Strategy, Talent Acquisition, Team Building
Education
Troy University 2009 — 2011
Master's Degree, Operations Management
Georgia State University 1995 — 1998
Bachelor's Degree, Kinesiology and Exercise Science
Oxford College of Emory University 1993 — 1995
Associate's Degree, Pre-Physical Therapy Studies
Cricket Wireless May 2015 - Present
AT&T January 2015 - May 2015
AT&T November 2009 - January 2015
Warranty Corporation of America April 2008 - December 2008
Warranty Corporation of America April 2004 - April 2008
Nextel May 2001 - October 2003
Skills
XP, Management, LTE, UMTS, HSPA, Outlook, Public Speaking, Access, Computer Hardware, Customer Service, Troubleshooting, Operating Systems, Software Installation, Networking
Education
Gwinnett Technical College 1998 — 2001
Associate in Applied Technology Degree, Microcomputer Programming Specialist
Johns Creek Computers, LLC January 2012 - Present
Staples 2006 - October 2011
Warranty Corporation of America August 2004 - October 2006
IBM July 2002 - August 2004
Skills
Laptops, Operating Systems, Troubleshooting, Computer Repair, Software Installation, Antivirus, Computer Hardware, HP, Servers, Windows 7, Customer Service, XP, Windows Server, A Certified, Blackberry, Blackberry Enterprise..., Cabling, Computer Maintenance, Computer Security, Dell Computers, Desktop Computers, Firewalls, Hard Drives, Hardware, Hardware Support, Help Desk Support, Microsoft Certified..., Microsoft Exchange, Microsoft Servers, Networking, Norton Ghost, OS X, Peripherals, Printers, Remote Desktop, Routers, Security, Spyware, Storage, System Administration, System Deployment, TCP/IP, VMware, VPN, Virtualization, Virus Removal, Windows, Windows Vista, Windows XP, Wireless Networking
Education
Savannah College of Art and Design 1992 — 1996
BFA, Media Arts & Animation
IBM March 2014 - Present
Servcorp USA October 2012 - October 2013
Decision Digital, Inc. June 2011 - October 2012
Bovis Lend Lease May 2010 - May 2011
The Home Depot August 2010 - October 2010
Home Depot At Home Services August 2007 - February 2008
Warranty Corporation of America May 2006 - June 2007
JMJ Technologies February 2004 - March 2006
First Investors Financial Services July 2003 - January 2004
McKesson HBOC January 2003 - June 2003
Skills
Troubleshooting, Microsoft Certified..., MCSA, Microsoft Network, VMware, System Administration, Cisco Technologies, Windows 7, Technical Support, Computer Hardware, Disaster Recovery, Active Directory, Visio, Windows Server, Citrix, Microsoft SQL Server, Microsoft Exchange, Blackberry Enterprise..., Laptops, Virtualization, Servers, Firewalls, Software Installation, Unix, Help Desk Support, Operating Systems, Network Security
Education
DeVry University 2005 — 2009
Bachelor of Science (B.S.), Technical Management, Magna Cum Laude
Georgia State University
OSF HealthCare July 2013 - Present
Country Club of Peoria July 2009 - May 2012
Granite City Food and Brewery October 2007 - May 2009
Warranty Corporation of America April 2007 - September 2007
Richard's May 2006 - September 2007
Mediacom March 2006 - October 2006
TGIFriday's September 2005 - July 2006
Hoops Pub and Pizza August 2003 - July 2005
AFFINA March 2002 - November 2004
Education
Illinois Central College
work, business general education
Cuba High School
Evans Technology, Inc. January 2012 - Present
Low Country Disastery Recovery Services 2009 - 2012
Safeworks 2006 - 2009
Warranty Corporation of America 2004 - 2006
EVault 1999 - 2004
Media Arts Group 1995 - 1999
Skills
Program Management, Management, CRM, Business Development, Product Development, Product Management, Sales Management, Channel, Sales, Selling, Leadership, SaaS, Strategic Planning, Cloud Computing, Project Management, Recruiting, New Business Development, Sales Operations, Training, Solution Selling, Salesforce.com, Sales Process, Account Management
Education
Georgia Southern University
BS, Business Communication
Verizon Telematics, Inc. June 2012 - Present
NIDR LLC February 2012 - April 2012
Safe-Guard Products LLC January 2009 - October 2011
Guardian Products Inc. August 2007 - July 2008
Warranty Corporation of America August 2003 - June 2007
Warranty Corporation of America February 2000 - August 2003
Skills
Word, Excel, Customer Relations, Outlook, Customer Service, Strategic Planning, Spanish, Problem Solving, PowerPoint, Account Management, Microsoft Office, Team Building, Crystal Reports, Team Leadership, Call Center, Staff Supervision, Siebel, Microsoft Excel, Sales, Call Centers, Microsoft Word, Customer Satisfaction, Leadership Development, Analysis, Customer Retention, Leadership, Management, Teamwork, CRM, Sales Operations, Project Planning, Project Management, Business Process, Process Improvement, New Business Development, Insurance, Cross-functional Team..., Operations Management, Negotiation, Forecasting, Access, Visio, Training, Vendor Management, Business Analysis, Program Management, Salesforce.com
Education
Kennesaw State University
BBA, Professional Sales
Warranty Corporation of America 2008 - 2009
It's Just Business, LLC 2006 - 2008
Skills
Process Improvement, Call Center
Education
Keller Graduate School of Management 2004 — 2005
Masters of Public Administration, Non Profit Management, Entrepreneurship
Keller Graduate School of Management 1997 — 2000
MBA, Project Management
Keller Graduate School of Management of DeVry University 1997 — 2000
MBA, Project Management
Jackson State University 1984 — 1987
Bachelor of Science, Social Work
Safe-Guard Products September 2013 - Present
New Horizons Computer Learning Centers February 2013 - September 2013
Active Job Seeker May 2011 - February 2013
Assurant Solutions October 2006 - May 2011
Warranty Corporation of America January 2005 - September 2006
Allconnect 2000 - 2003
Skills
Call Center, Account Management, Customer Relations, Insurance, Customer Service, Process Improvement, Problem Solving, Vendor Management, Strategy, Project Planning, Customer Satisfaction, Negotiation, New Business Development, Microsoft Office, Microsoft Word, Business Analysis, Budgets, Sales, Change Management, Team Building, Sales Management, Leadership, Contract Negotiation, Customer Retention, Cross-functional Team..., Retail, Microsoft Excel, Marketing
Education
Kennesaw State University 1990 — 1995
Bachelor of Science, Psychology, Secondary concentration in Business Management
WaCA February 1995 - April 2009
Warranty Corporation of America February 1995 - April 2009
Warranty Corporation of America (WaCA), an Asurion Company 1995 - 2009
Education
Atlanta Technical College 2010 — 2011
AA, Accounting
University of Florida 1983 — 1986
CHOA January 2007 - Present
Georgia Health Partnership 2005 - 2007
GSA 2004 - 2005
DSWaters 2003 - 2004
Warranty Corporation of America August 1999 - January 2002
CNN 1999 - 2002
Fulton County School Sysytem 1998 - 2000
Skills
Healthcare Information..., HIPAA, Disaster Recovery, Software Documentation, Troubleshooting, SharePoint, Process Improvement, Visio, Active Directory, SDLC, Integration, Data Center, Microsoft SQL Server, IT Strategy, System Administration
Education
Johnson C. Smith University - JCSU 1988 — 1992
yes, Communications / Computer Science, 3.3 gpa
Cheltenham HS
Warranty Corporation of America ControllereHatchery LLC2000 - 2001
Education
University of Georgia - Terry College of Business 1987 — 1992
Staples Advantage April 2015 - Present
N.E.W. Customer Service Companies, Inc October 2008 - January 2014
Warranty Corporation of America January 2004 - October 2008
Warranty Corporation of America January 2003 - January 2004
Warranty Corporation of America January 2002 - January 2003
Warranty Corporation of America January 2001 - January 2002
Warranty Corporation of America 1999 - 2001
Warranty Corporation of America 1997 - 1999
Atlanta Journal-Constitution 1996 - 1997
Warranty Corporation of America 1995 - 1996
Skills
Management, Cross-functional Team..., Process Improvement, Account Management, Marketing, Budgets, Leadership, Sales, Program Management, Strategic Planning, Customer Service, Call Centers, Product Management, Customer Retention, Team Leadership
Education
The University of Georgia
Journalism
Siemens September 2014 - Present
InterContinental Hotels Group March 2012 - September 2014
The Coca-Cola Company March 2008 - March 2012
Warranty Corporation of America July 2007 - March 2008
CompUSA September 2004 - May 2007
Skills
Servers, XP
Education
American InterContinental University 2011 — 2012
Bachelor's degree, Information Technology, 3.58
Georgia Perimeter College 2005 — 2007
Associate's Degree, Psychology
Georgia Perimeter College 1997 — 2007
Associate's Degree, English
Career Blazers
Computer Learning Center
The University of Georgia
English Literature
Cadillac Jack December 2008 - Present
Warranty Corporation of America September 2000 - December 2008
Skills
Quality Assurance, Unix, SDLC, Requirements Analysis, Linux, Windows, Agile Methodologies, Integration, Operating Systems, Testing, Technical Support, Customer Service, Troubleshooting, Software Development, SQL, Visio, SharePoint, Microsoft SQL Server, Software Documentation, TCP/IP, Software Project..., XML, C#, Oracle, Access, .NET
Education
City University of New York
LaGuardia Community College
University of Information Technology and Sciences
Beazer Homes January 2015 - Present
Beazer Homes May 2013 - January 2015
Wavewheel/SimplePhoto October 2009 - September 2012
Beazer Homes June 2009 - October 2009
Sage Software September 2008 - November 2008
Oldcastle APG April 2008 - July 2008
Warranty Corporation of America February 2008 - April 2008
Beazer Homes November 2004 - October 2007
Beazer Homes June 2001 - November 2004
Beazer Homes April 2000 - June 2001
Skills
Customer Service, Purchasing, Microsoft Excel, Accounting, Microsoft Certified..., Microsoft Sharepoint, Crystal Reports, E-commerce, Account Management, CRM, Customer Support, Technical Support, Help Desk Support, Call Center, Proprietary Software, Computer Software..., SEO, Zendesk, IT Project..., JD Edwards, Purchase Orders, Purchase Contracts, Records Management, Vendor Management, WebEx, Microsoft Office 2007, Windows 2000, Windows XP Pro, Windows 7, Mac OS, Mac OS X, Project Coordination, General Administrative..., Interpersonal..., General Office Skills, Notary Public, Medical Office, Medical Terminology, Medical Records, Event Planning, Energetic Self-Starter, Team-oriented, Highly Detailed, Problem Solving, Team Leadership, Multi Tasking, Fast Learner, Integrity, Intelligence, Call Centers
Education
Dekalb Technical College 2012 — 2014
Associate of Arts (A.A.), Accounting
Elizabeth Andrews Open Campus HS
Warranty Corporation of America Workforce ManagerWaCA2006 - Present
Education
American InterContinental University
Intermind Consulting, Inc. May 2008 - Present
Daugherty Business Solutions November 2007 - April 2008
Ovations Management Solutions October 2006 - November 2007
Infinite Energy June 2006 - October 2006
Intermind Consulting, Inc. March 2006 - June 2006
SPI Dynamics March 2005 - February 2006
Intermind Consulting, Inc. April 2003 - March 2005
Warranty Corporation of America July 2002 - April 2003
InterMind Consulting, Inc. June 1995 - June 2002
IBM Global Services February 1995 - June 1995
Skills
Microsoft SQL Server, .NET, C#, Web Services, ASP.NET, Visual Studio, VB.NET
Education
Florida Atlantic University
Bachelor of Applied Science, Computer Systems, Business
University of Notre Dame
Local Systems Company June 2013 - Present
GrowthOps August 2011 - June 2013
TitleMax December 2009 - August 2011
TechDiscovery July 2007 - December 2009
Warranty Corporation of America 2006 - 2007
WaCA 2006 - 2007
ConAgra Poultry Company 1999 - 2004
Cadmus Communications 1986 - 1993
Skills
Disaster Recovery, SDLC, Microsoft SQL Server, Business Intelligence, SharePoint, Visio, VMware, Microsoft Exchange, Active Directory, Servers, Windows, Business Analysis, Quality Assurance, Windows Server, IT Strategy, Integration, Network Administration, Operating Systems, XML, Agile Methodologies, Virtualization, IT Management, Vendor Management, Requirements Gathering, Scrum, Software Development, SQL, System Administration, Troubleshooting, Enterprise Architecture, Networking, Hardware, ITIL, Databases, Unix
Education
George Mason University 1983 — 1985
Computer Science
NCR Corporation March 2012 - Present
CompuCom March 2002 - March 2012
Warranty Corporation of America July 2000 - January 2002
Skills
Hardware, Servers, Computer Hardware, Troubleshooting, TCP/IP, Active Directory, Operating Systems, HP, XP, Windows 7, Software, Remedy Ticketing System, Windows NT, MCSE 2003, CompTIA A+ Certification, Asset Life Cycle..., Service Level Agreements, Peripherals, HP Server Hardware, Dell Workstations, Cisco Routers, Lexmark Printers, IBM Certified, Lenovo Certified, Windows XP Pro, Windows 2000, Microsoft Office
Education
Marymount University
Business Administration and Management, General
Broward Community College
Business/Commerce, General
Surgical Information Systems October 1996 - Present
AGCO Corporation April 1994 - October 1996
Warranty Corporation of America May 1993 - April 1994
Education
University of Florida 1990 — 1993
BS, Mathematics
Gymboree July 2008 - Present
Liz Claiborne Shoes December 2006 - Present
Warranty Corporation of America September 2002 - July 2006
Skills
Inventory Management, Merchandising, Customer Service, Visual Merchandising
Education
American InterContinental University 2002 — 2005
BFA, Fashion Design and Marketing
eSecuritel July 2014 - Present
Affinity Health Plan August 2011 - July 2014
Gavin G Persaud, CPA May 2009 - July 2011
Warranty Corporation of America June 2007 - May 2009
Lazar Levine & Felix LLP, Certified Public Accountants (New York) January 2005 - June 2007
Previous Experiences March 1996 - January 2005
Skills
Accounting, Financial Reporting, SEC filings, GAAP, Account Reconciliation, Financial Statements, General Ledger, CPA, SOX 404, QuickBooks, Auditing, Revenue Recognition, Internal Controls, Financial Accounting, FASB, Accounts Payable, Sarbanes-Oxley Act, Model Audit Rule, IFRS
Education
Kaplan University 2009 — 2011
Financial Planning and Services
University of Guyana 1990 — 1994
Bachelors, Accounting
Association of Chartered Certified Accountants - UK
Accountancy, Certificate
WellStar Health System February 2014 - Present
Cobb County June 2011 - Present
AmeriCorps January 2008 - January 2010
Warranty Corporation of America October 2004 - October 2006
McKesson Provider Technologies June 1998 - October 2003
Atlanta Outpatient Surgery Center October 1990 - June 1998
Education
Shorter University 2007 — 2009
MA Business Leadership, HealthCare Administration
Kennesaw State University
BS, Sociolgy
The Coca-Cola Company April 2012 - Present
SunTrust Bank January 2009 - August 2010
Warranty Corporation of America February 2008 - December 2008
Web.com 2006 - 2008
John H. Harland Company 2005 - 2006
Computer Generated Solutions 2003 - 2004
Nextel 2002 - 2003
Nextel 2001 - 2002
Skills
Management, Forecasting, Telecommunications, Leadership, Team Building, Budgets, Project Management, Strategic Planning, Training, Team Management, Call Centers, Workforce Management, Analysis, Process Improvement, Customer Satisfaction, Vendor Management
Education
American InterContinental University 2004 — 2006
MBA, Human Resources Management
Auburn University 1999 — 2001
BS, Management Information Systems, Business Administration
Auburn University 1992 — 1996
BA, History, Psychology
XPO Last Mile May 2009 - Present
Warranty Corporation of America 2000 - 2009
Education
Georgia College and State University 1994 — 1999
BBA, Information Systems
Dexis February 2009 - Present
Warranty Corporation of America November 2007 - Present
WaCA 2002 - 2008
Warranty Corporation of America September 2004 - November 2007
Warranty Corporation of America August 2002 - September 2004
Education
Dunwoody High School 1996 — 2000
High School, Advanced College Prep
Georgia Perimeter College
Associates, Journalism/Professional Writing
Physician Technology Partners January 2013 - Present
Onyx Consulting Group, LLC January 2012 - January 2014
U.S. DEPARTMENT OF COMMERCE, Bureau of the Census-Atlanta, GA January 2009 - January 2011
Warranty Corporation of America May 1999 - January 2008
Skills
Process Improvement, Team Building, Leadership, Program Management, Strategic Planning, Training, Management, Budgets, Problem Solving, Project Planning, Mentoring, Recruiting, Cross-functional Team..., Operations Management, Vendor Management, Customer Service, Non-profits, Inventory Management, Team Leadership, Business Planning, Business Strategy, Outlook, Nonprofits, Leadership Development, Analysis, Government, Fundraising, Project Management, Community Development, Organizational..., Public Relations, Research, Sales, Customer Satisfaction, Employee Relations, Quality Assurance, Event Planning, Marketing, Access, Coaching, Policy, Contract Negotiation, Strategy, Microsoft Office, Consulting, Microsoft Excel, Account Management, Business Development
Education
Shorter University 2007 — 2009
Masters, Business Administration-Organizational Leadership, 4.0
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Marketing
United Way
Price Industries October 2014 - Present
Hire Dynamics July 2014 - October 2014
BOS Staffing March 2014 - July 2014
Experis October 2013 - January 2014
Fish Window Cleaning June 2013 - October 2013
Self-Employed August 2012 - May 2013
Comcast Cable December 2008 - July 2012
Warranty Corporation of America April 2008 - December 2008
AT&T Wireless 1999 - April 2004
Logista 1987 - 1999
Skills
Call Centers, Software Documentation, Leadership, Forecasting, Workforce Management, Analysis, Microsoft Excel, Technical Support, Microsoft Office, Networking, Strategy, Retail, Process Improvement, Customer Service, Team Leadership, Access, Customer Satisfaction, Team Building, Vendor Management, Training, Call Center, Salesforce.com, Customer Experience, Management, Operations Management, Telecommunications, Process Scheduler, Customer Retention
Education
Athens Technical College
Programmable Control Tech I Certificate, Industrial Systems
Georgia State University 1979 — 1986
Actuarial Science
Florida State University 1973 — 1975
Music Composition
Marietta High School 1969 — 1974
High School Diploma, College Track
Archdiocese of Denver January 2013 - Present
New Evangelizers 2002 - Present
New Evangelizers/Rosary Army September 2002 - January 2013
Sirius XM Radio Inc. August 2008 - October 2012
Star Quest Production Network September 2006 - September 2008
Warranty Corporation of America 2005 - 2006
Harland 2000 - 2002
Skills
Radio Host, New Evangelization, Public Speaking, Catholic New Media, Catholic, Catholic Theology, Non-profit Leadership, New Business Development, Website Development, Non-profit Board..., Non-profit Director, Catholic Social Teaching, Natural Family Planning, Catholic Media, Radio, Video Production, Internet Video...
Education
University of Cincinnati 1988 — 1992
Incom April 2014 - Present
Nestlé Health Science - Pamlab Inc. March 2012 - Present
E2E Systems Development, LLC October 2011 - March 2012
SMARTBIM, LLC August 2010 - April 2011
Crawford & Company 2009 - 2010
Warranty Corporation of America September 1998 - April 2009
Skills
QuickBooks, General Ledger, Peachtree, Microsoft Excel, Microsoft Dynamics SL, Accounting, Crystal Reports, Microsoft Dynamics, Great Plains Software, FRx Report Designer, NetSuite, Microsoft Office, Microsoft SQL Server, Quicken, Microsoft Word, Paralegals, Cognos, Financial Statements, Variance Analysis, Expense Budget..., Account Reconciliation, Accounts Payable, Accounts Receivable, Payroll, Cash Management, Human Resources, Software Implementation
Education
Loyola University New Orleans 1983 — 1983
N/A, Accounting, 4.0
Nichols State University 1977 — 1977
N/A, Accounting, 3.8
Soule' Business College 1974 — 1976
Associates Degree, Business Administration and Management, General, 3.5
National Center for Paralegal Training, Atlanta, GA 1993 — 1995
Paralegal Certificate, Litigation, 3.7
GXS November 2010 - Present
Crossroads Career Network 2010 - 2010
Textron Financial 2005 - 2010
Planet Consulting 2003 - 2005
Warranty Corporation of America 2002 - 2003
Skills
EDI, E-commerce, FTP, Testing, Perl
Education
DeVry University 1983 — 1986
Bachelor's, Computer Information Systems
The Home Depot September 2013 - Present
Atlanta Area Football Officials Association July 2010 - Present
Self Employed August 2014 - April 2015
The Home Depot February 2012 - September 2013
Prism Pointe Technologies October 2011 - February 2012
Optum Healthcare Management Solution November 2010 - September 2011
Internal Revenue Service January 2004 - April 2011
Optum Healthcare Management Solution September 2009 - November 2010
Warranty Corporation of America February 2002 - March 2009
Warranty Corporation of America August 2001 - February 2002
Skills
Customer Service, Access, Outlook, Team Building, Call Center, Team Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Account Management, PowerPoint, Training, Performance Management, Customer Satisfaction, Management, Human Resources, Teamwork, Leadership, Employee Benefits, Accounts Payable, Budgets, Risk Management, Inventory Management, Coaching, Analysis, Software Documentation, Sales, Leadership Development, Customer Retention, Project Management, Research, Data Entry, Retail, Cross-functional Team..., Telephone Skills, Call Centers, Time Management, Process Improvement, Inventory Control, Problem Solving, Employee Training
Education
Gwinnett Technical College 2005 — 2007
Certificates, Sports Mgmt, Recreational Mgmt and Tennis Club Mgr, 3.56
Southview 1990 — 1993
Diploma, General Studies
N.E.W. Customer Service Companies, Inc 2006 - 2009
Warranty Corporation of America 2006 - 2009
RaceTrac Petroleum 1988 - 2001
Skills
Microsoft Excel, General Ledger, Financial Reporting, Report Writing, J D Edwards, FRx, Great Plains Software, Payroll, Payroll Taxes, Sales Tax, Microsoft Word, Accounting, Financial Analysis, Financial Accounting, Internal Controls, Auditing, GAAP, Account Reconciliation, Financial Statements, Variance Analysis, Mas 90, Process Improvement, Journal Entries, Accruals, Fixed Assets, Monthly Close, Bank Reconciliation, Ledger, Budgets, Balance, CPA, Outlook, Consolidation, Turbo Tax, Year-end Close, Depreciation
Education
Middle Tennessee State University
Bachelor of Business Administration (BBA), Accounting
Amputee Coalition of America 2012 - Present
self-employed March 2012 - July 2012
AESSEAL March 2008 - February 2012
Seneca Medical September 2006 - March 2008
Precision Boilers 2004 - 2005
Warranty Corporation of America March 2000 - August 2004
Teltek/PBG 1993 - 2000
Bausch & Lomb 1987 - 1991
Ernst & Young - Atlanta, GA 1983 - 1987
Skills
Inventory Management, Budgeting, Accounting, Accounts Payable, Excel, Financial Analysis, Financial Planning, Financial Reporting, Financial Modeling, Financial Management, Human Relations, Payroll, IPO, Integration, PowerPoint, Word, Sage CRM, M&A experience, Microsoft Office, Compliance, Strategic Planning, General Ledger, Quickbooks, GAAP, Cost Accounting, Financial Accounting, Cash Flow, Reconciliation, Manufacturing, Employee Relations, Analysis, Business Analysis, Microsoft Word, Account Reconciliation, Budgets, Staff Management, Auditing, Finance, Accounts Receivable, Microsoft Excel, Strategic Financial..., QuickBooks, Peachtree, Managerial Finance, Tax, Management, Mergers & Acquisitions, CPA, Fixed Assets, US GAAP
Education
University of North Carolina at Greensboro 1979 — 1984
BS, Accounting
Corus360 December 2010 - July 2012
Surgical Care Affiliates February 2008 - July 2010
PEMCO CORPORATION June 2007 - January 2008
Warranty Corporation of America March 2004 - April 2007
PRUDENTIAL FINANCIAL (Prudential Bank) July 2002 - January 2004
SURFACE TECHNOLOGY September 1999 - January 2002
Skills
Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Financial Statements, Fixed Assets, General Ledger, Payroll, PeopleSoft, Process Improvement
Education
Saint Leo University 2000 — 2003
MBA, Master, Business Administration
Clayton State University 1997 — 2000
AAS, Business Administration
Saint Leo University
BA, Business Administration; Accounting
MRH Professional Assistants March 2013 - Present
Presentation Services Audio Visual April 2010 - Present
Ryla December 2009 - December 2009
Warranty Corporation of America September 2008 - February 2009
The Foster Firm, LLC January 2008 - May 2008
South Central Health and Rehabilitation Program June 2005 - March 2007
Skills
Personal Injury, Residential Homes, Customer Service, Outlook, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Legal Writing, PowerPoint, Legal Documents, Insurance, Notary, Accounts Payable, Data Entry, Administrative..., Invoicing, Administrative..., Event Planning, Training
Education
Emory University 2007 — 2008
Certificate, Paralegal Studies
Clark Atlanta University 2001 — 2005
Bachelors of Arts, Psychology
Access General August 2008 - Present
Warranty Corporation of America January 2006 - August 2008
Skills
Call Centers, Claims Handling, Claims Resolution, Customer Retention, World Class Customer..., Telecommunications, Underwriting, Property & Casualty..., Customer Service, Insurance, Microsoft Office, Claim, Process Improvement, Training, Microsoft Excel, Customer Satisfaction, Access, Management, Team Building
Education
Laguardia Community College 1997 — 1999
Computer Science Bachelors
Warranty Corporation of America
Skills
Outlook, Process Improvement, Risk Management, Call Centers, Insurance
Education
American InterContinental University 2005 — 2007
Bachelor’s Degree, BUSINESS, 3.6
National ID Recovery August 2008 - Present
Cornetta Enterprise April 2007 - April 2008
Warranty Corporation of America September 2001 - April 2007
Education
Brookwood High School 1994 — 1999
Georgia Perimeter College
General Studies
Honeywell Process Solutions November 2007 - Present
United States Air Force Reserve October 2006 - February 2007
Warranty Corporation of America 1999 - 2007
Skills
Troubleshooting, Software Installation, Computer Hardware, Integration, Security+, Active Directory, Hardware, Software Documentation, Security Clearance, Process Improvement, A+ Certified, Testing, Systems Engineering, Network Administration, CompTIA
Education
Shorter College 2007 — 2009
Masters, Organizational Leadership
Community College of the Air Force 2004 — 2007
Electronic Technology, Electrical, Electronic and Communications Engineering Technology/Technician, 3.9
Giorgio Armani November 2009 - Present
Ralph Lauren November 2006 - November 2009
Abercrombie & Fitch February 2005 - November 2006
Warranty Corporation of America May 2002 - August 2003
Skills
Inventory Management, Purchase Management, Shipping, Microsoft Office, Oracle SQL, Operating Budgets, Transportation, Travel, Customer Service, Vendor Management, Vendor Relationships, Retek, AS400 system, Budget Process, SAP CRM, Cost Management, Workforce Management, Payroll, Accounts Payable, Sourcing, SAP, Networking, Merchandising, Trend Analysis
Education
Georgia State University
Bachelor of Business Administration, Finance
College of Charleston
College of Charleston
College of Charleston
Warranty Corporation of America 2002 - 2012
Skills
Insurance, Call Centers, Process Improvement, Underwriting, Customer Service, Access, Customer Retention, Customer Satisfaction, Outlook, Team Leadership, Team Building, Training, Employee Benefits, Leadership, Vendor Management
Education
University of South Alabama
Bachelor of Arts (BA), Communication, General
Arch Insurance Group November 2011 - Present
Interstate National Dealer Services, Inc. March 2010 - November 2011
Warranty Corporation of America June 2001 - December 2009
Skills
Property & Casualty..., Claim, Litigation, Insurance, Underwriting, Risk Management, Professional Liability, Arbitration, Process Improvement, Reinsurance, Insurance Law, Legal Research, Litigation Management, Liability, Casualty, Product Liability
Education
Wilkes University 1971 — 1972
None, Education/Sociology
Hartwick College 1969 — 1971
None, Political Science and Government
FrankCrum Staffing / A Quality Corrections January 2007 - Present
Chase Merchant Services June 2005 - December 2006
Assurant Solutions July 2003 - May 2005
Warranty Corporation of America February 1997 - June 2003
Skills
Expertise includes..., Knowledge of SLA's,..., CRM, Management, Training, Visio, Customer Satisfaction, Budgets, Leadership, Program Management, Cross-functional Team..., Sales, Team Building, Analysis, Call Centers
Education
Clarion University of Pennsylvania
B.S.B.A, Business Administration and Management
Arthritis Foundation January 2015 - Present
AldridgePite LLP April 2013 - January 2015
Apache Cafe Inc. February 2001 - April 2013
Warranty Corporation of America 1999 - 2001
Year One, Inc. July 1998 - September 1999
Skills
Financial Reporting, Financial Analysis, Accounting, Forecasting, Financial Accounting, Management, Account Reconciliation, Finance, Cross-functional Team..., Process Improvement, Microsoft Excel, Payroll, Internal Controls, Tax, IFRS, Accounts Payable, Business Development, Team Management, Variance Analysis, Management Accounting, Customer Service, General Ledger, Budgets
Education
Clark Atlanta University
Bachelor of Business Administration (BBA), Accounting and Finance