Experience
Apple  October 2012 - Present
Monster Worldwide  December 2010 - October 2012
Florence County Museum   October 2009 - December 2010
Florence School District   January 2006 - October 2009
First American Title Insurance Company  June 2006 - October 2008
Cingular Wireless Outlet   April 2005 - December 2005
Washington Mutual Home Loans   November 2002 - April 2005

Skills
Access, Training, Troubleshooting, Process Improvement, Call Centers, Networking, Technical Support, Program Management, Customer Satisfaction, Customer Service, Cloud Computing, Microsoft Office

Education
Wilson High School   1996 — 1999

Coker College
Graphic Design

Florence-Darlington Technical
Engineering Graphics

Experience
RD Web Design   January 2015 - Present
Nike  January 2008 - September 2014
White House Black Market  2007 - 2008
Washington Mutual Home Loans   2006 - 2007
Meritage Mortgage  2004 - 2006
Agility Corporate Solutions   1998 - 2004

Skills
Project Management, Managing Project Budgets, Retail Fixtures, Fixture Development, Vendor Management, Construction Processes, Marketing Operations, Design-Build, Retail Displays, Merchandising, Project Coordination, Account Management, Management, Visual Merchandising, Retail Design, Footwear, Retail Marketing, Retail, Brand Management, Marketing, Marketing Strategy, Customer Service, Sales, Brand Development, Creative Direction, Apparel

Education
Portland Community College   2014 — 2016
Associate’s Degree, Web Page, Digital/Multimedia and Information Resources Design

Experience
NLP Secure   June 2013 - Present
Integrated Internet Solutions, Inc   January 2012 - Present
MetLife Home Loans  May 2011 - December 2011
St Alphonsus RMC  June 2010 - October 2010
Wells Fargo Home Mortgage  2005 - 2010
Washington Mutual Home Loans   January 2004 - May 2005
Merit Mortgage Corp   April 2001 - December 2003
Manpower Professional - Hewlett-Packard   September 2000 - January 2001
Integrated Internet Solutions, Inc   July 1998 - January 2001
PCS Education Systems, Inc   May 1995 - June 1998

Skills
Sales, Credit, Banking, Management, Finance, Electronic Payments, Marketing, Business Process..., Financial Analysis, Merchant Services, Mortgage Lending, Mortgage Banking, Small Business, Analysis, Credit Cards, Business Development, Real Estate, Loans, Program Management, Loan Origination, Leadership, Project Management, Selling, Residential Homes, Team Building, Sales Management, Customer Satisfaction, IT Strategy, Customer Relations, Marketing Strategy, Customer Service

Education
Boise State University   1994 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

Boise State University   1992 — 1998
Management Info Systems, Computer and Information Systems Security/Information Assurance

Coeur d' Alene High School   1964 — 1967
High School Diploma, General Courses and Business, Good

Experience
Guaranteed Rate  June 2013 - Present
Guaranteed Rate  April 2008 - Present
Professional Mortgage Partners  February 2007 - April 2008
Wells Fargo  April 2005 - June 2006
Washington Mutual Home Loans   April 2003 - April 2005

Skills
FHA, VA loans, USDA, 203K, FNMA, FHLMC, Mortgage Lending, Mortgage Banking, Loans, Refinance, FHA financing, Loan Origination, Home Equity Loans, Non-Conforming, First Time Home Buyers, Loss Mitigation, Post Closing, Funding, Closings, Government Loans, Construction Loans, Mortgage Marketing, Mortgage Underwriting, Residential Mortgages, Mortgage Servicing, Reverse Mortgages, Certified Mortgage..., Real Estate Financing, Rates, VA Loans, FHA Financing, Interest Rates

Education
Glenbard West

Illinois Center for Broadcasting-Lombard Campus

Experience
Elevate Life Church  April 2014 - Present
OnTarget Partners  July 2014 - Present
INTERNATIONAL INFINITI   December 2013 - March 2014
Don Jacobs Toyota   October 2011 - December 2013
Gordie Boucher Nissan   August 2010 - September 2011
Russ Darrow  February 2008 - August 2010
Lexus Infiniti Northshore   March 2007 - August 2007
International Autos - Milwaukee  June 2006 - March 2007
Concours Motors  December 2004 - May 2006
Washington Mutual Home Loans   May 2002 - October 2004

Skills
Profit, Management, Customer Satisfaction, Risk Management, Finance, Automobile, Selling, Insurance, Sales, Customer Retention, Automotive Aftermarket, Warranty, Automotive, Vehicles, New Business Development, Marketing Strategy, Customer Engagement, Business Relationship..., Leadership, Team Building

Education
Cardinal Stritch University
Master of Business Administration

University of Wisconsin-Whitewater
Bachelor of Business Administration

Experience
American Pacifc Mortgage Corporation   October 2013 - Present
Mason-McDuffie Mortgage Corporation  July 2012 - October 2013
Bank of America  September 2007 - July 2012
Washington Mutual Home Loans   November 2005 - September 2007
First Horizon Home Loans  August 2003 - November 2005
Chase Home Finance  February 2002 - August 2003

Skills
Renovation, FHA, Loans, Real Estate, Mortgage Lending, Investment Properties, Refinance, Mortgage Banking, Loan Origination, First Time Home Buyers, FHA financing, VA loans, USDA, REO, Investments, Real Estate Financing, Residential Mortgages, Short Sales, Sellers, Residential Homes, Selling, Foreclosures, Referrals, Single Family Homes, HUD, Investors, Real Property, Real Estate Economics, Condos, Relocation, Property, Real Estate Transactions, Certified Mortgage..., Reverse Mortgages, Home Equity Lines of..., Construction Loans, Escrow, Finance, Government Loans, New Home Sales, Loss Mitigation, Mortgage Underwriting, Commercial Real Estate, Underwriting, Credit, Commercial Mortgages, Home Equity Loans, Brokerage, Mortgage Marketing, Credit Analysis

Education
Saint Mary's College of California   2003 — 2005
Masters in Business Administration, Executive Masters in Business

California Polytechnic State University-San Luis Obispo   1995 — 1999
Business, Economics

Hard Knocks

Experience
JPMorgan Chase  2012 - 2013
JPMorgan Chase & Co.   2011 - 2012
Grossmont College  2008 - 2012
Washington Mutual Home Loans   2002 - 2008
Wireless Facilities, Inc. (WFI)   1999 - 2000

Skills
Processing Vendor..., Aging Delinquent..., Entering Batched Weekly..., Reconciling Bank..., Managing Vendor Tax..., Petty Cash Disbursement, Visual Banker and Calyx..., Oracle and MAS90..., Word, Excel, Access,..., General Ledger Data...

Education
Los Angeles Harbor College
Associate's degree, Business Administration and Management, General, 3.6

Experience
Back Bay Funding  November 2014 - Present
On Q Financial, Inc.   August 2011 - November 2014
Guaranteed Rate  August 2010 - August 2011
Bank of America  October 2003 - August 2010
Washington Mutual Home Loans   September 2001 - October 2003
Office of the Comptroller of the Currency  January 1988 - September 2001

Skills
Mortgage Lending, Mortgage Banking, Loans, FHA, Refinance, Residential Mortgages, Investment Properties, Real Estate, First Time Home Buyers, Loan Origination, Finance, Credit, REO, Single Family Homes, FHA financing, VA loans, Purchase or refinance..., Underwriting, Public Speaking

Education
San Diego State University-California State University   1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Finance and Real Estate, Magna Cum Laude

Experience
imortgage  July 2014 - Present
EverBank  February 2012 - July 2014
Bank of America  September 2006 - November 2011
Washington Mutual Home Loans   January 2004 - September 2006

Skills
Listening to customers, Jumbo Mortgage, Real Estate Investor, Successful Business..., Real Estate Financing

Education
American University
Master of Public Administration (MPA), Public Policy Analysis

Wake Forest University
Bachelor of Arts (BA), Political Science and Government

Experience
SolarCity  June 2015 - Present
SolarCity  May 2014 - Present
New Life Pismo Community Church   April 2013 - Present
SolarCity  February 2014 - May 2014
Wells Fargo Home Mortgage  November 2012 - October 2013
The Loan Broker   March 2006 - August 2007
Washington Mutual Home Loans   January 2005 - January 2006

Skills
27 years in Sales &..., Business Development, Product Marketing, Mortgage Lending, Mortgage Marketing, Residential Mortgages, Refinance, VA loans, FHA financing, Mortgage Banking, Loan Origination, USDA, Government Loans, First Time Home Buyers, Construction Loans, FHA, Non-Conforming, Certified Mortgage..., REO, Home Equity Lines of..., Foreclosures, Short Sales, Investment Properties, Real Estate, Investors, Condos, New Home Sales, Relocation, Single Family Homes, Sellers, Leadership, Mortgage Underwriting, Reverse Mortgages, Commercial Mortgages, Home Equity Loans, Real Estate Transactions, Home Equity, Mortgage Servicing, Loans, Real Estate Financing, Loan Modifications, Loan Servicing

Education
West Valley College   1980 — 1981
Business, Management, Marketing, and Related Support Services

Mission College   1979 — 1981
Business, Management, Marketing, and Related Support Services

Experience
Wells Fargo Home Mortgage  February 2013 - Present
Stratus Media Group  November 2010 - March 2012
Stratus Media Group  October 2010 - March 2012
Countrywide Home Loans  February 2006 - August 2008
Washington Mutual Home Loans   February 1994 - February 2006

Education
University of California, Santa Cruz   1983 — 1985
Political Science

Experience
Bank of America  October 2011 - Present
American Home Mortgage  February 2009 - October 2011
ADT Security Services  June 2007 - March 2009
Washington Mutual  October 1996 - November 2007
ABN AMRO  November 2005 - June 2007
Washington Mutual Home Loans   October 1996 - November 2005

Skills
Excel, PowerPoint, Access, Visio, Web Design, Microsoft Office, Databases, Outlook, CPI, Programming, Visual Basic, Passport, MS Project, Windows, Adobe Acrobat, VBA, English, SQL, Spreadsheets, SQL Server, Microsoft Excel, Mortgage Servicing, Banking, Loans, Loan Servicing, Vendor Management, Process Improvement, Mortgage Lending, Call Centers, Credit, PeopleSoft, Software Documentation, Training, Management, Business Analysis, Requirements Gathering, SharePoint, Risk Management, SSRS, Business Requirements, Requirements Analysis, User Acceptance Testing, SDLC, Systems Analysis, Business Process, Strategy, Financial Services, Business Process..., Data Analysis, PMO

Education
University of Phoenix   2003 — 2005
MBA, Business

University of Phoenix   2001 — 2003
BSIT, Web Based

Experience
U.S. Department of State   June 2015 - August 2015
U.S. Department of State   February 2015 - April 2015
Wells Fargo Securities, LLC  February 2014 - August 2014
UC Berkeley  August 2013 - December 2013
Citi Private Bank  June 2008 - July 2010
Washington Mutual Home Loans   March 2007 - December 2007
CUNA Mutual Group  November 2004 - March 2007
Washington Mutual Financial Services  June 2002 - November 2004

Skills
International Relations, International..., Research, Policy Analysis, Analysis, Nonprofits, Public Speaking, Politics, Qualitative Research, Management, Spanish, Public Policy, Event Planning, Community Outreach, Leadership, Fundraising, Crowdfunding, Social Media Marketing, Corporate Social...

Education
School of Foreign Service, Georgetown University   2014 — 2016
Master of Arts (M.A.), Latin American Studies with concentration in Development & Diplomacy

University of California, Berkeley   2010 — 2013
B.A., International Development Studies, Distinction in General Scholarship

Universidad Nacional Autónoma de México   2013 — 2013
University of California Education Abroad Program, Facultad de Ciencias Políticas y Sociales y Facultad de Filosofía y Letras

Experience
Regions Mortgage  June 2010 - Present
Bank of America  October 2008 - May 2010
Washington Mutual Home Loans   April 2003 - September 2008

Skills
Loans, Investment Properties, Mortgage Banking, Loan Origination, Credit, Mortgage Lending

Education
Broward Community College   2000 — 2002
Associate Degree, Aviation, A

Coconut Creek High School

Experience
Corridor Mortgage Group, Inc  December 2013 - Present
Franklin American Mortgage Company  November 2010 - December 2013
Washington Mutual Home Loans   November 1998 - December 2007

Skills
Mortgage Lending, Mortgage Banking, Banking, Loan Origination, FHA, Residential Mortgages, Refinance, Loans, VA loans, USDA, Credit, FHA financing, Underwriting, Credit Analysis, Executive Management, Relationship Management, Management

Education
University of Maryland College Park   1973 — 1978
Bachelor of Arts (B.A.), Political Science and Government

Experience
Sterling Savings Bank  2000 - December 2011
Washington Mutual Home Loans   June 1999 - August 2000
Windermere Mortgage Services  May 1994 - June 1999
Continental Mortgage  March 1991 - May 1994
Emerald Mortgage   May 1987 - March 1991

Skills
Recruiting Mortgage..., Team Motivator, Mortgage Lending, Public Speaking, Training Skills, Personal Branding, Team Building, Creative Problem Solving, Results Oriented, Marketing Strategy, Sales Management, Business Development, Goal Oriented, Leadership, Training, Real Estate, Residential Mortgages, Recruiting, Refinance, Mortgage Banking, Marketing, Loans, Loan Origination, First Time Home Buyers, FHA, Credit, Investment Properties

Education
Spokane Community College   1983 — 1984

Experience
Pacific Pulmonary Services  April 2013 - Present
Pediatric Alternatives (private practice)   2012 - April 2013
Children's Hospital & Research Center Oakland   March 2011 - May 2011
The Pemako Health Initiative   2011 - 2011
Better Energy Systems  2007 - 2009
Countrywide Home Loans  2005 - 2007
Washington Mutual Home Loans   2003 - 2005

Skills
Nursing, Healthcare, BLS, Pediatrics, Medicine, Patient Education, Training

Education
College of Marin   2009 — 2011
A.D.N., Registered Nursing

University of California, Santa Barbara   1998 — 2002
B.A., Sociology

Experience
Joe Ricker Agency   December 2010 - Present
Joe Ricker Insurance Agency Inc.   December 2010 - Present
Standard Bank and Trust  January 2008 - October 2010
Washington Mutual Home Loans   December 2005 - January 2008
Wells Fargo  2006 - 2007

Skills
Series 6, Series 63, Mortgage Banking, Investments, Portfolio Management, Finance, Relationship Management, Fixed Annuities, Residential Mortgages, Cash Management, Life Insurance, Risk Management, Strategic Financial...

Education
Northern Illinois University - College of Business   1994 — 1998
BA, Business

Eastern Illinois University   1992 — 1993

Experience
George Mason Mortgage, LLC  July 2013 - July 2014
Movement Mortgage  October 2012 - July 2013
TowneBank Mortgage  March 2012 - October 2012
PrimeLending  July 2011 - March 2012
PNC Mortgage  March 2011 - July 2011
Wells Fargo Home Mortgage  March 2007 - February 2011
Suntrust Mortgage  2004 - 2005
Washington Mutual Home Loans   1995 - 1996

Skills
FHA, First Time Home Buyers, Investment Properties, Non-Conforming, Jumbo Mortgage, VHDA, VA, USDA/Rural Housing, 203(k), Construction/Perm, Loans, Mortgage Banking, Real Estate Economics, Residential Homes, Mortgage Underwriting, Investments, Short Sales, Reverse Mortgages, Certified Mortgage..., Banking, Government Loans, REO, Foreclosures, Mortgage Marketing, Real Estate Financing, Sellers, Construction Loans, Home Equity Lines of..., HUD, Residential Mortgages, Underwriting, Investors, Relocation, Commercial Mortgages, FHA financing, Loss Mitigation, Selling, Loan Origination, Real Estate, Referrals, Listings, Home Equity Loans

Education
Northern Essex Community College   1979 — 1981
Associate's degree

Winnacunnet HIgh School   1975 — 1979

Experience
Matrix Resources (Bank of America)   July 2013 - Present
US Army (Army National Guard)   December 2012 - Present
Matrix Resources ( Bank of America)   March 2012 - April 2013
Robbins-Gioia, LLC  June 2011 - March 2012
Robbins-Gioia, LLC  June 2010 - May 2011
Wachovia Bank  March 2009 - May 2010
Bank of America  2008 - 2009
Wachovia, A Wells Fargo Company  2007 - 2008
Bank of America  2006 - 2007
Washington Mutual Home Loans   2001 - 2006

Skills
Resource Management, Customer Relations, Customer Engagement, Progress Monitoring, Schedule Development, Schedule Analysis, Analysis, Training, Customer Service, Business Analysis, Requirements Analysis, SDLC, Business Process, Leadership, Project Management, Management, Business Process..., Vendor Management, Banking, Cross-functional Team..., Risk Management, Process Improvement

Education
US Army School of Logistics   2010 — 2010
Logistics Managment Certification

Officer Candidate School   2008 — 2010
Management

Strayer University   2007 — 2010
BA, Business Management

New Horizon Leadership Institute   2009 — 2009
SQL Advanced Leval 1 & 2

Experience
Kelly Educational Staffing  April 2014 - Present
Hertz Local Edition  June 2013 - March 2014
Polk County School Board  August 2011 - July 2012
PAMS Puerto Rico   October 2008 - June 2011
Indymac Bank  March 2008 - August 2008
Washington Mutual Home Loans   May 2005 - September 2007
First Horizon Home Loans  February 2004 - May 2005
Banco Santander  April 2001 - June 2003
Toa Alta   October 1997 - April 2001
FEDECOOP   June 1999 - October 2000

Skills
Human Resources, Banking, Mortgage Lending, Credit, Loans, Recruiting, Mortgage Banking, Performance Management, Relationship Management, Talent Acquisition, Finance, Retail Banking, Credit Analysis, Employee Relations, Coaching, Customer Service, Employee Benefits, Risk Management, Training, Loan Origination, Business Development, Sales, Business Planning, Management, Leadership, CRM, Program Management

Education
Universidad Metropolitana   1993 — 1996
Master of Business Administration (M.B.A.), Management; Human Resources

University of Puerto Rico USA   1985 — 1991
Bachelor Degree, Business Administration, Management

Experience
Goodwill Industries of the Columbia Willamette  February 2011 - Present
Planned Parenthood  2009 - 2009
First Horizon Home Loans  2006 - 2007
Washington Mutual Home Loans   2005 - 2006
Wells Fargo Home Mortgage  2004 - 2005
Jazzco Enterprises, LLC   2001 - 2004
US Bank Home Mortgage  1998 - 2001

Skills
Training, Resume Writing, Recruiting, Customer Service, Community Outreach, Career Counseling, Coaching, Interviews, Nonprofits, Leadership Development, Event Planning, Public Speaking, Team Building

Education
Mt. San Antonio College
AA, Commercial Art/Design

Experience
CMG Financial  June 2015 - Present
Plaza Loans  March 2014 - June 2015
W.J. Bradley Mortgage Capital, LLC   March 2013 - February 2014
Prospect Mortgage, LLC  August 2008 - March 2013
Le tip International   2008 - 2009
WASHINGTON MUTUAL HOME LOANS   1997 - 2008
OCWEN FEDERAL SAVINGS BANK   1996 - 1997
NORWEST MORTGAGE  1995 - 1996
ROYAL THRIFT & LOAN   1993 - 1995

Skills
FHA, Mortgage Banking, Refinance, FHA financing, USDA, Mortgage Lending, VA loans, REO, Real Estate, Investment Properties, Residential Mortgages, Loan Origination, Certified Mortgage..., Reverse Mortgages, Loans, Construction Loans, Mortgage Underwriting, Real Estate Financing, Home Equity Loans, First Time Home Buyers, Government Loans, Mortgage Marketing, Commercial Mortgages, Credit Analysis, Credit, Underwriting, Real Estate Economics, Loss Mitigation, Home Equity Lines of..., Non-Conforming, Commercial Lending, Mortgage Servicing, Financial Structuring, Consumer Lending, Rates, Investors, Foreclosures, Loan Servicing, Referrals, VA Loans, FHA Financing

Education
University of Oregon   1986 — 1993
BS, FINANCE

Miramonte High School Orinda,Ca 1982-1986   1982 — 1986

Experience
Bay Capital Mortgage Corporation  January 2013 - Present
Franklin American Mortgage Company  November 2011 - January 2013
PHH Home Loans LLC  May 2007 - November 2011
Washington Mutual Home Loans   March 2003 - April 2007

Skills
Credit, Residential Mortgages, Mortgage Banking, VA loans, Mortgage Lending, FHA financing, Refinance, Short Sales, USDA, FHA, Loans, Government Loans, First Time Home Buyers, Loan Origination, Investment Properties, Mortgage Underwriting, Certified Mortgage..., VA Loans, FHA Financing

Education
St. Lawrence University   1991 — 1995
Bachelor of Arts, Economics

Experience
Homestreet Bank  February 2014 - Present
Wells Fargo Home Mortgage  April 2008 - February 2014
Washington Mutual Home Loans   January 2004 - April 2008
Washington Mutual Home Mortgage   February 2002 - April 2008
Ameriquest Mortgage  2002 - 2003

Skills
Mortgage Banking, Loan Origination, FHA, Loans, Refinance, Residential Mortgages, VA loans, Credit, FHA financing, USDA, Underwriting, Construction Loans, Government Loans, Certified Mortgage...

Education
Mt. San Antonio College   2000 — 2002
Early Childhood Education

University of Houston   1995 — 2000
Child Psychology

Experience
Citizens Bank  November 2011 - Present
Bank of America  May 2010 - November 2011
Pennsylvania Preferred Mortgage Company   December 2005 - May 2010
Dollar Bank, FSB  August 2005 - December 2005
American Home Mortgage Corp  August 2004 - July 2005
Washington Mutual Home Loans   February 2001 - July 2004
PNC Mortgage Corp.  June 1999 - January 2001
Mellon Mortgage Co   July 1990 - February 1999

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Sales, PowerPoint, Research, Customer Service, Training

Education
Robert Morris University   1976 — 1979
Bachelor's degree, Business Administration and Management, General, B

Experience
Angel Oak Home Loans, LLC  June 2013 - Present
Select Staffing  March 2012 - June 2013
Lift-Tec USA Inc   October 2010 - March 2012
First Option Mortgage  February 2008 - October 2010
Washington Mutual Home Loans   March 2006 - January 2008
H&R Block Mortgage  December 2002 - February 2006
Ameriquest Mortgage  April 1999 - December 2002

Skills
Mortgage Banking, Credit, Mortgage Lending, Loans, Underwriting, Banking, Mortgage Underwriting, Financial Analysis, Sales, Customer Service, Financial Risk, VA loans, FHA, Refinance, Business Development, Finance, Marketing, Residential Mortgages, Management, Insurance, Cold Calling, Interviews, Loan Origination, Leadership, USDA, Credit Analysis, Payroll, Customer Satisfaction, FHA financing, Internet Recruiting, Networking, Referrals, Real Estate, Real Estate Financing, Investment Properties, Notary Public, First Time Home Buyers, Training, Selling, Foreclosures, REO, Small Business, FHA Financing, VA Loans

Education
Mercer University

Experience
Bank of America Home Loans  February 2012 - Present
Bank of America  April 2009 - October 2011
Bank of America Mortgage  November 2006 - April 2009
Countrywide Home Loans  March 2003 - November 2006
Washington Mutual Home Loans   November 1999 - March 2003
Washington Mutual Home Loans   January 1996 - November 1999
Home Savings of America  October 1992 - January 1996

Skills
Team Leadership, Sales Management, Marketing Strategy, Business Development, Team Building, Recruiting, Sales, Management, Budget, Leadership, Mortgage Banking, Mortgage Lending, Loans, Budgets, Finance, Selling, Operations Management, Construction Loans, Banking, Refinance

Education
Washington State University   1985 — 1988
Bachelor of Arts, Finance

Green River Community College   1983 — 1984
Associate's degree, Business Administration and Management, General

Rogers High School   1980 — 1983

Experience
Berkshire Hathaway Home Services  December 2013 - Present
Washington Mutual Home Loans   January 2003 - December 2003
Wells Fargo Home Mortgage  July 2002 - December 2002

Skills
Real Estate, FHA, Selling, First Time Home Buyers, Referrals, Investors, Short Sales, Sellers, New Home Sales, Refinance, REO, Foreclosures, Investment Properties, Relocation, Condos, Single Family Homes, Investments, Residential Homes, Negotiation, Move Up Buyers

Education
University of Arizona, Eller College of Management   1997 — 2002
Bachelor of Science, Finance & Economics

Westside High School   1993 — 1997

Experience
BB&T  May 2011 - Present
Bank of America Home Loans  September 2006 - April 2011
Washington Mutual Home Loans   July 2004 - August 2006

Skills
Mortgage Lending, FHA, Loans, Refinance, First Time Home Buyers, Loan Origination, VA loans, Construction Loans, Mortgage Banking

Education
Long Island University, C.W. Post Campus   1998 — 2002
Bachelor's degree, Finance

Experience
None  July 2012 - Present
United Rentals  October 2011 - July 2012
Drivers Direct Transport, Inc.   September 2011 - October 2011
Home Buyers Assistance Program   March 2011 - September 2011
Mortgage Settlement Consultants   December 2009 - January 2011
Realty Contractors - dba Real Estate Preservation Services   April 2008 - November 2009
Keller Williams Realty  February 2007 - March 2008
Countrywide Home Loans  September 2005 - February 2007
Washington Mutual Home Loans   November 2003 - September 2005

Skills
REO, Short Sales, Foreclosures, Leadership, Mortgage Lending, Portfolio Management, Residential Homes, Investment Properties, Real Estate, Single Family Homes, Management, Sales, Condos, New Home Sales, Banking, Loans, Listings, Investors, Loan Origination, Sellers, Finance, Marketing, Negotiation, First Time Home Buyers, Real Estate Transactions, Real Property

Education
California State Polytechnic University-Pomona   1973 — 1976
Electrical Engineering & Business Administration

Experience
Bank of America Home Loans  March 2005 - Present
Washington Mutual Home Loans   February 2002 - March 2005
Relis Consulting Inc.   January 1994 - January 2001
Automobile Dealerships  1977 - 1994

Education
California State University-Long Beach   1976 — 1981

Orange Coast College   1975 — 1976
Political Science, Politcal Science

Experience
Kaplan University  March 2013 - June 2015
JPMorgan Chase  July 2011 - March 2015
Wells Fargo Home Mortgage  January 2010 - July 2011
Cashback Title Loan Center Inc   October 2007 - August 2008
US Mortgage of Nevada   March 2006 - April 2007
Direct Equity Mortgage   March 2004 - March 2006
CountryWide Home Mtg   June 2003 - June 2004
Wells Fargo Bank  January 2002 - June 2003
Washington Mutual Home Loans   January 1996 - January 2002
Downey Savings and Loan  January 1994 - January 1997

Skills
Credit, Mortgage Lending, FHA, Loans, Mortgage Banking, Finance, Loan Servicing, Underwriting, Home Equity Loans, Credit Analysis, Banking, Management, Refinance, Software Documentation, Funding, Analysis, Accounts Payable, Mortgage Underwriting, Retail Banking, System Administration, Commercial Lending, Executive Management, Loan Origination, Residential Mortgages, Leadership, Consumer Lending, Real Estate, Human Behavior..., Counselor for Drug and..., Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Financial Services

Education
Kaplan University-Davenport Campus   2011 — 2015
Bachelor's degree, Forensic Psychology, 4.0

Kaplan University-Davenport Campus   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Human Development, Family Studies, and Related Services, 4.0 GPA

Experience
Indiana Bureau of Motor Vehicles  December 2014 - Present
State of Indiana Bureau of Motor Vehicles (BMV)   October 2012 - Present
Indiana Department of Transportation  September 2006 - October 2012
Washington Mutual  September 2005 - April 2006
Countrywide Financial Corp  August 2004 - August 2005
Washington Mutual Home Loans   April 2003 - April 2005
Countrywide  2004 - 2005
Washington Mutual  October 1998 - March 2003

Skills
Leadership Development, Training, Performance Management, Leadership, Organizational..., Instructional Design, Program Management, Training Delivery, Management, Management Development, Coaching, Employee Relations, Employee Training, Workshop Facilitation, Performance Consulting, Change Management, Onboarding, Employee Engagement, Situational Leadership, Needs Analysis, Instructor-led Training, Conflict Management, Job Aids, Kirkpatrick Training...

Education
Palm Beach Community College   1978 — 1979
Business

Harding University   1975 — 1976
Business & Art

Lipscomb University   1971 — 1972
Business Administration

Experience
FGMC   December 2013 - December 2014
TIB Mortgage   July 2012 - December 2013
Soloman & Edwards   November 2011 - July 2012
Dedicated Mortgage Resources   December 2002 - November 2011
Washington Mutual Home Loans   February 2002 - December 2002
Avalient Mortgage   October 2000 - February 2002
First Nationwide Mortgage Corporation  May 1999 - October 2000
Bank of America Mortgage  February 1997 - May 1999
Experian Credit Reporting Agency   March 1995 - January 1997

Skills
Mortgage Lending, Credit, Loan Origination, Refinance, Loans, Underwriting, Loss Mitigation, Real Estate, Investment Properties, Foreclosures, Management, Banking, VA loans, Residential Mortgages, Mortgage Banking, Loan Modifications, Mortgage Underwriting, Credit Analysis, Due Diligence, USDA, Financial Risk

Education
Texas Woman's University   2004 — 2008
PhD

Southern Methodist University - Cox School of Business   1997 — 2000
MBA

The University of Texas at Dallas   1991 — 1993
BA

University of West Alabama   1987 — 1989
none

Experience
Zenefits  May 2015 - Present
Sprig Café   2010 - Present
Riverbed Technology  January 2013 - May 2015
Riverbed Technology  November 2010 - January 2013
Riverbed Technology  February 2010 - November 2010
Riverbed Technology  August 2008 - February 2010
Wachovia/World Savings  January 2006 - February 2008
California Financial Group   September 2004 - January 2006
Washington Mutual Home Loans   May 2002 - September 2004

Skills
Salesforce.com, Cloud Computing, Solution Selling, Direct Sales, Enterprise Software, Lead Generation, Channel, Account Management, Cold Calling, Sales Process, Sales Management, Sales, Strategic Partnerships, New Business Development, Networking, SaaS, Channel Partners, Business Development, Strategy, Sales Presentations, Management, Training, Team Building, Selling, Putting the Customer...

Education
Napa Valley College   2000 — 2002
Real Estate/Business

Experience
Simularity   May 2015 - Present
NorCalWine.com   2009 - 2014
Washington Mutual Home Loans   January 1999 - April 2008
Home Savings and Loan  August 1998 - April 1999
PLI Peripheral Land Incorperated   January 1990 - September 1995

Skills
Sales, Marketing, Marketing Strategy, Technical Sales, Software Sales, Event Management, Social Media, Food & Beverage, Food, Wine Tasting, Event Planning, Restaurants, Wineries, Hospitality, Wine, Business Development, Sales Management, Public Relations, Strategic Planning

Education
College of Charleston   1982 — 1985
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, Accounting and Law

Experience
Property Advise LLC   June 2013 - Present
Epic Flight Academy  August 2008 - October 2013
Property Advise LLC   February 2009 - November 2011
RRMP LLC   July 2008 - November 2009
Tropical Realty of Suntree  2005 - February 2009
Tropical Mortgage Group Inc   June 2006 - June 2008
Washington Mutual Home Loans   June 2002 - March 2005
Info Edge Technology Inc   January 2001 - February 2002

Skills
A+ Computer Tech, Microsoft Certified..., Microsoft Certified..., Microsoft Certified..., Meditation, Private PIlot License, Licensed Mortgage..., Florida Real Estate..., International Flight..., Student Visa Consultant, Online Marketing, Network Administration, Salesforce.com..., CRM Integration, Cloud Computing, Business Management, Business and Corporate..., Sales Management, Commercial Real Estate..., Blogging, Social Media Marketing, Web Design, Sales Presentations, Educational Seminars, Seminar Marketing, International Sales, International Travel, Sellers, Real Estate, Residential Homes, Marketing, Salesforce Administrator, Seminars and..., Private Pilot, Management, Sales, Commercial Real Estate, Entrepreneurship, Mortgage Lending, First Time Home Buyers, Investment Properties

Education
CCIM Institute, Florida   2008 — 2016
Currently a Candidate for the CCIM Designation, Certified Commercial Investment Member Candidate

Cardinal Path Training Academy Google Adwords and Analytics   2012 — 2012
Adwords and Analytic Training for Online Marketing, Google Adwords and Analytics for online Pay Per Click Marketing Campaigns

University of Phoenix   2002 — 2003
Microsoft Certified System Engineer & Microsfot Certified System Admin, Information Technology

Embry-Riddle Aeronautical University   1998 — 2000
Bachelor's Degree, AeroSpace Studies

Daytona Beach Community College   1992 — 1996
Associate of Arts, General Studies

Experience
Netflix  October 2014 - Present
Visa  August 2013 - October 2014
Netflix  April 2011 - August 2013
Electronic Arts  November 2008 - April 2011
Washington Mutual Home Loans   February 2007 - November 2008
Electronic Arts  February 2000 - February 2007

Skills
Spanish, Video Games, Digital Media, Licensing, Microsoft Excel, Accounting, Television, Finance, Forecasting, Financial Analysis, US GAAP, Revenue Recognition, Financial Modeling, Variance Analysis, SEC filings, SEC Filings, Process Improvement, Product Management, Analysis, Management, Sarbanes-Oxley Act, Analytics

Education
University of California, Berkeley
Bachelor of Arts (B.A.), Spanish

Experience
imortgage  May 2014 - Present
Boys and Girls Clubs of Lee County   2006 - Present
EverBank  January 2012 - April 2014
Florida Cycling Magazine   February 2010 - January 2014
MetLife Home Loans  September 2011 - January 2012
Bank of America  April 2009 - September 2011
Countrywide  June 2005 - April 2009
Washington Mutual Home Loans   June 1999 - June 2005

Skills
Mortgage Banking, Mortgage Lending, Loans, FHA, Loan Origination, Credit, Credit Analysis, First Time Home Buyers, Investment Properties, Short Sales, Sales Management, Real Estate, USDA, Customer Service, Leadership, Condos, Residential Homes, Mortgage Underwriting, Foreclosures, Refinance, Residential Mortgages, Real Estate Transactions, REO, VA loans, FHA financing, Finance, Loan Servicing, Government Loans, Certified Mortgage..., Management, Sales, Referrals, FHA Financing, VA Loans

Education
College of the Canyons   1987 — 1988

Experience
MacDonald-Miller  February 2011 - January 2015
Washington Mutual Home Loans   February 2006 - May 2008

Skills
CRM, Customer Service, Microsoft Office, Customer Satisfaction, Account Management, Microsoft Excel, Team Building, Coordination, Troubleshooting, PowerPoint, Databases, Data Entry, Microsoft Publisher, Adobe, Invoicing, Administrative..., Purchasing, Construction, Construction Management

Education
Shoreline Community College   2012 — 2014
Fashion Merchandising

Art Institute of Seattle   1996 — 2001
Fashion/Apparel Design

Experience
Citi  August 2014 - Present
Bank of America  January 2014 - August 2014
JPMorgan Chase  July 2008 - January 2014
Washington Mutual Home Loans   January 2003 - May 2008

Skills
Loan Origination, FHA financing, Jumbo Mortgage, Purchase Financing, New Home Purchase, Refinance, Home Equity Loans, Home Equity Lines of..., First Time Home Buyers, Customer Satisfaction, Investment Properties, Multi-unit, Residential Mortgages, VA loans, Mortgage Banking

Education
University of California, Santa Barbara
Engineering

Experience
UBS Realty Investors, LLC  June 2015 - Present
Wafra Investment Advisory Group, Inc.   May 2012 - May 2015
Self-employed  September 2011 - May 2012
New York City Economic Development Corporation  November 2007 - June 2009
Washington Mutual, Home loans  January 2003 - November 2006

Skills
PowerPoint, Excel, Word, Access, Real Estate, Microsoft Word, Microsoft Excel, Real Estate Development, Valuation, Finance, Management, Program Management, Analysis, Policy, Project Planning, Training, Strategy, Asset Management, Financial Analysis, Budgets, Financial Modeling

Education
University of Southern California   2010 — 2011
Master, Real Estate Development

University of Southern California   2009 — 2011
Master, Urban Planning - Economic Development

Stony Brook University   1998 — 2002
BA, Economics

Experience
Cascade Home Sales & Loans   October 2005 - Present
First Horizon Home Loans  July 2004 - October 2005
Washington Mutual Home Loans   March 1996 - June 2004
HFC Bank  June 1994 - March 1996
Bank of America  September 1993 - May 1994

Skills
First Time Home Buyers, CRM software, Real Estate Investment..., Short Sales, Direct Marketing, Selling, Creative Financing, Investment Properties, Foreclosures, Sellers, REO, New Custom Homes, HUD, HUD Foreclosures, BPO, Relocation, Valuation, Listings, Single Family Homes, Mortgage Lending, Refinance, Construction Loans, FHA financing, USDA, Veterans, Loan Modifications, Fixed Rate Mortgages, Purchase Money, Purchase, Home, SFR, Brokerage, Resale Homes, Loans, Rentals, Real Estate, Buyers

Education
Linfield College   1990 — 1994
BA - Finance, Finance

Experience
OpEx now   2011 - Present
OPEX NOW   April 2009 - Present
Saxon Mortgage Services, Inc. - Morgan Stanley company   2009 - Present
Washington Mutual Home Loans   1983 - Present
JPMorgan Chase (formerly WaMu)   1983 - Present
Saxon Mortgage  April 2009 - April 2011
JP Morgan Chase  September 2008 - February 2009
Washington Mutual  1983 - February 2009
WaMu  1999 - 2009
Sears Mortgage  1983 - 2008

Skills
Process Improvement, Employee Management, Operations Management, Banking, Business Analysis, Business Planning, Business Process..., Change Management, Customer Experience, Leadership, Management, Organizational..., Program Management, Project Management, Risk Management, Team Building, Vendor Management

Education
University of Phoenix

Experience
GuardHill Financial Corp.  August 2015 - Present
New Vision Marketing Services   December 2012 - August 2015
PNC Mortgage  February 2010 - November 2011
Wells Fargo Home Mortgage  July 2009 - February 2010
Bank of America  April 2008 - June 2009
Washington Mutual Home Loans   January 2002 - March 2008

Skills
Real Estate, Mortgage Lending, First Time Home Buyers, Residential Mortgages, Real Estate Financing, Real Estate License, Real Estate Marketing, Business Development, Bilingual Communications, Computer Proficiency, Emerging Markets, Business Management, Customer Retention, Time Management, FHA Financing, Conventional Financing, Community Reinvestment..., Cross Selling, New Client Acquisitions, Prospecting New Clients, New Client Generation, Refinance, Credit Risk, Leadership, Capital Markets, Foreclosures, Investment Properties, Reverse Mortgages, Credit

Education
Farmingdale State University of New York   2013 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services

Nassau Community College   1999 — 2002
A.S. Degree Business Management, Business Management

Experience
W J Bradley - Mortgage Capital Corp.  December 2012 - Present
Home Bank of California  May 2012 - December 2012
Guild Mortgage Company  August 2009 - October 2011
Washington Mutual Home Loans   April 1999 - August 2009

Skills
Loan Origination, Real Estate Financing, Notary Public, USDA, Reverse Mortgages, Construction Loans, Certified Mortgage...

Education
Grossmont College
Business/Commerce, General

San Diego Mesa College
Real Estate Financing

Experience
Clayton  July 2015 - Present
Wingspan Portfolio Advisors  February 2013 - June 2015
JPMorgan Chase & Co.   September 2008 - February 2013
Washington Mutual Home Loans   May 2008 - September 2008
Friendly's Ice Cream, LLC   September 2002 - September 2007

Skills
Mortgage Underwriting, Microsoft Excel, Microsoft Word, Training, Coaching, Team Leadership

Education
University of Central Florida   1999 — 2001
Bachelor’s Degree, Business Administration and Management, General, 3.746 GPA

Eastern Florida State College   1997 — 1999
Associate’s Degree, Business Administration and Management, General, 3.951 GPA

Experience
Washington Mutual Home Loans   June 2003 - Present
Affinity Bank  2002 - 2003
ADP  2001 - 2003
Federal Reserve Bank of San Francisco Portland Branch   1998 - 2001

Education
Portland State University - School of Business
Finance, Finance Law

Experience
Kinecta Federal Credit Union  February 2008 - Present
ResMAE Mortgage Corporation - Citadel Investment Group  June 2004 - January 2008
Washington Mutual Home Loans   January 2002 - July 2003
JP Morgan Chase  September 1998 - March 2001

Education
Cornell University

UCLA Anderson School of Management

University of California, Berkeley

Experience
Johnson & Yau Accountancy Corporation   January 2007 - June 2011
Washington Mutual Home Loans   April 2005 - January 2007
TBI Construction & Construction Management  June 2003 - April 2005

Education
St. Mary's College of California   1999 — 2003
BS, Business Adminstration

University of Carlos 3rd of Madrid - Madrid, Spain   2002 — 2002
Study Abroad

Experience
JP Morgan Chase Bank, N.A.   December 2009 - Present
New York Life Insurance Company  September 2007 - September 2009
Washington Mutual Home Loans   March 2003 - December 2006

Education
Triton-College

Experience
Gexpro  October 2013 - Present
GE Healthcare  July 2009 - October 2013
GE Healthcare  June 2007 - October 2009
Washington Mutual Home Loans   May 2002 - November 2004

Skills
Project Management, Strategic Planning, Process Improvement, Operations Management, Medical Devices, Medical Imaging, Six Sigma, Healthcare Information..., Healthcare, PACS, Change Management, Radiology, Customer Satisfaction, Team Building, Forecasting

Education
Indiana Wesleyan University   2013 — 2014
Bachelor's Degree, Business Administration and Management, General

Experience
Lund Properties   July 2015 - Present
Aerotek  June 2014 - Present
Aerotek  April 2013 - Present
Blondie’s Frozen Yogurt & Ice Cream Inc   September 2007 - August 2012
Willow Glen Frozen Yogurt   2006 - 2007
Washington Mutual Home Loans   June 2005 - December 2005
Anne Taylor Loft  June 2004 - January 2005
Framer’s Cottage   January 2002 - January 2004

Skills
Social Media, Customer Service, Marketing, Recruiting, Event Planning, Public Speaking, Social Media Marketing, Microsoft Office, Social Networking, Facebook, Event Management, PowerPoint, Microsoft Excel, Account Management, Strategic Planning, New Business Development, Microsoft Word

Education
Santa Clara University   2001 — 2005
Bachelor of Science, Sociology; Studio Art

Victoria University   2003 — 2003

Lodi High School   1998 — 2001

Experience
Apple  August 2012 - Present
Canopy Construction  January 2012 - July 2012
T-Mobile  January 2009 - October 2011
T-Mobile  June 2008 - January 2009
Washington Mutual Home Loans   August 2001 - October 2005

Skills
Team Leadership, Customer Service, Telecommunications, Call Centers, Customer Satisfaction, Management, Project Management

Education
University of Wisconsin-Milwaukee   2003 — 2005
Bachelor of Science (B.S.), Criminal Justice/Police Science

Jackson State University   1997 — 2000
Bachelor of Science (B.S.), Political Science and Government

Experience
ServiceLink, a Black Knight company  August 2004 - Present
Washington Mutual Home Loans   January 2003 - June 2004
Wells Fargo Home Mortgage  October 1998 - December 2002
Bank One  October 1996 - October 1998
U.S. Bank   December 1994 - October 1996
Prudential Home Mortgage  December 1989 - November 1994
C3  August 1987 - November 1989
SMS Data Products  December 1985 - July 1987

Skills
Financial Services, Relationship Management, Mortgage Lending, Sales, Risk Management, Loan Origination, Mortgage Banking, Banking, Loans, Credit, Portfolio Management, Process Improvement, Management

Education
The Citadel   1981 — 1985
BS Business Administration, Finance & Accounting

Experience
Stearns Lending  July 2012 - Present
Met Life Home Loans  September 2010 - June 2012
Bank of America  2008 - 2010
Countrywide Home Loans  November 2005 - September 2008
Washington Mutual Home Loans   2002 - November 2004
North American Mortgage Company  1992 - 2002

Skills
Strategic Planning for..., National Corporate Real..., General Construction, Lease Administration, Space Design and..., Real Estate, Leases, Corporate Real Estate, Construction, FHA, Mortgage Lending, Management, Project Planning, Refinance, Commercial Real Estate, Team Leadership, Real Estate Transactions, Market Analysis, Underwriting, Negotiation, First Time Home Buyers, Loan Origination, Real Estate Economics, Loans, Budgets, Project Management, Property, Mortgage Banking, Strategic Planning, Investment Properties, Portfolio Management, Residential Mortgages, Credit

Education
UC Irvine   1982 — 1985
BS, Dramatic Acting, French Minor

West Valley College   1980 — 1982
Associate of Arts (AA), Acting, French Minor

Experience
Wells Fargo  May 2008 - Present
Washington Mutual Home Loans   September 2004 - April 2008

Skills
Mortgage Lending, Mortgage Banking, FHA, Loan Origination, Refinance, Loans, Residential Mortgages, Credit, First Time Home Buyers, Credit Analysis, Construction Loans, Banking, Real Estate, Investment Properties, Commercial Lending, Sales, FHA financing, VA loans, Commercial Mortgages, USDA, Certified Mortgage..., Underwriting, Mortgage Underwriting, Government Loans, Sales Management, Reverse Mortgages

Education
University at Albany, SUNY   1982 — 1986
BS, ECONOMICS

Experience
8x8, Inc.   July 2014 - Present
CA Technologies  July 2011 - Present
Realization Technologies  February 2010 - July 2011
Informatica  January 2008 - April 2009
Washington Mutual Home Loans   January 2003 - January 2008

Skills
Enterprise Software, Business Alliances, Professional Services, Cloud Computing, Data Management, Big Data, Strong Hunting Skills, Business Development, Management, Selling, Customer Retention, Sales, Project Management, Direct Sales, Strategic Partnerships, Product Management, Marketing, Sales Enablement, New Business Development, CRM, Go-to-market Strategy, Channel Partners, E-commerce, Sales Management, Analytics, Product Marketing, Cold Calling, Demand Generation, Start-ups, Account Management, Consulting, Strategy, Complex Sales, Finance, Sales Presentations, Cross-functional Team..., B2B, Pre-sales, Sales Operations

Education
University of California, Davis   1979 — 1984
BS, Managerial Economics

University of California, Davis
Managerial Economics

Experience
Wells Fargo Home Mortgage  January 2008 - Present
Washington Mutual Home Loans   January 2005 - January 2008
Superior Home Mortgage  July 2001 - January 2005
Riggs Bank  April 1999 - February 2001
Sandy Spring Mortgage Corporation   December 1995 - April 1999
North American Mortgage Company  March 1992 - November 1995
Perpetual Mortgage Company   February 1984 - March 1992
Colonial Mortgage Service Company   July 1975 - February 1984

Skills
Reverse Mortgages, Refinance, Credit, Mortgage Lending, Underwriting, FHA, Loan Origination, Mortgage Banking, Residential Mortgages, Real Estate, Loans, Banking, VA loans, Credit Analysis, Seniors Housing, Sales, USDA, Government Loans, Mortgage Underwriting, Certified Mortgage..., Construction Loans, Loss Mitigation, Consumer Lending, Commercial Mortgages, Commercial Lending, Home Equity Loans, Real Estate Financing, Mortgage Servicing, Loan Servicing

Education
University of Maryland College Park   1971 — 1975
Bachelor of Science (BS), Business Administration and Management, General

Experience
Profit Advisory Group  November 2014 - Present
World Ventures  March 2013 - Present
Canopy Software Solutions Inc.   November 2013 - October 2014
Affiniti Intermediary Consulting   January 2012 - November 2013
First Command Financial Services  January 2012 - March 2013
MetLife Home Loans  August 2009 - December 2011
Heritage Mortgage llc   April 2007 - July 2009
Washington Mutual home loans   1999 - 2006

Skills
Strategic Financial..., Retirement, Loans, Insurance, Investments, Retirement Planning, Fixed Annuities, Risk Management, Employee Benefits, Life Insurance, Financial Services, New Business Development, Business Planning, Team Building, Mortgage Lending, Banking, Financial Analysis, Finance, Financial Advisory, Sales, Management, Portfolio Management, HRIS, Small Business, Credit, Process Improvement, Strategic Partnerships, Strategic Planning, Training, Business Development, Executive Management, Leadership, Human Resources, Consulting, Coaching, Recruiting, Mergers & Acquisitions, Relationship Management, Strategy, Business Travel, Social Networking, Underwriting, CRM

Education
Dowling College   1980 — 1984
BBA, Business

Experience
Merchant Payments Acceptance Corporation LTD/ dba PAYKINGS   November 2013 - Present
North American Bancard  January 2010 - Present
Woodforest National Bank/ MPSFL,LLC   2007 - 2010
Countrywide Home Loans  2006 - 2007
Washington Mutual Home Loans   2004 - 2006

Skills
Contract Negotiation, Purchasing, Procurement, Process Improvement, Negotiation, Forecasting, Contract Management, Retail, Strategic Planning, Customer Service, B2B, Social Media Marketing

Education
Florida International University   1991 — 1995
Bachelor of Science (BS), Communications

Fort Lee High School   1986 — 1990

Experience
Community First Credit Union  January 2009 - Present
First Credit Union  September 2008 - Present
Community First Credit Union  July 2008 - Present
Kelly Educational Services  September 2006 - September 2008
NACA  June 2007 - October 2007
Self Employed  September 2005 - August 2007
Washington Mutual Home Loans   May 2001 - July 2007
Washington Mutual Home Loans   June 2001 - June 2006
Duval County Public Schools  October 2001 - May 2005
State of Florida Department of Children and Families  September 1997 - June 2001

Education
Florida State University   1993 — 1997
Bachelors of Arts, Criminal Justice

Criminal Justice
Bachelor of Science

Florida State College

Florida State University

Experience
MUFG Union Bank  December 2011 - Present
Bank of America  October 2010 - December 2011
Tekworks  October 2008 - October 2010
Washington Mutual Home Loans   2004 - 2008
FreeLance  2002 - 2005
Cox Communications  1996 - 2002

Skills
Credit Analysis, Customer Service, Underwriting, Credit, Microsoft Office, Mortgage Lending, Banking, Sales, Financial Analysis, Loans, Refinance, Loan Origination, Mortgage Banking, FHA, Microsoft Excel, Risk Management, Call Centers, Finance, Residential Mortgages, Loan Servicing, FHA financing, Strategic Financial..., Financial Risk, Portfolio Management, Insurance, VA loans, Process Improvement, Financial Services, Leadership, Investments, Real Estate, Team Building, Mutual Funds, Management, Public Speaking, Project Management

Education
UOPX   2008 — 2010
Masters, Business Administration

California State University-Long Beach   1989 — 1999
Bachelors of Science, Criminal Justice

Long Beach Poly
High School, General Studies

Experience
Bramson Productions   June 2015 - Present
Roberts Leibowitz & Hafitz   November 2013 - June 2015
Abrams Garfinkel Margolis Bergson, LLP  September 2010 - November 2013
Titleserv, Inc.   March 2008 - July 2010
Golden, Wexler & Sarnese, PC   August 2007 - March 2008
American Home Mortgage  June 2005 - August 2007
Mortgage IT  September 2004 - May 2005
Washington Mutual Home Loans   July 2003 - September 2004

Skills
Music Industry, Music Licensing, Music Clearance, Music Publishing, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Document Drafting, Drafting Agreements, Management, Legal Research, Mortgage Lending, Residential Mortgages, Loans, Real Estate, Real Estate Transactions, Closings, Title Insurance, Refinance, Finance, Mortgage Banking, Escrow, Funding, Property Law, Bankruptcy, Banking

Education
St. John's University, The Peter J. Tobin College of Business   1999 — 2003
Bachelors, Business Management

Experience
Gonzalez Saggio & Harlan LLP  August 2014 - Present
Gonzalez Saggio & Harlan LLP  January 2012 - Present
YMCA of Metropolitan Milwaukee  2004 - Present
Washington Mutual Home Loans   1996 - July 2004

Skills
Coaching, Employee Relations, Performance Management, Succession Planning, Employment Law, Internal Controls, Onboarding, Interviews, Human Resources, Negotiation, Benefits Administration, Training, Recruiting, Fitness, Talent Acquisition, Employee Benefits, Management, Team Building, FMLA

Education
Carroll University   1986 — 1990
BS, Organizational Communication and Organizational Psychology

Carroll University   1986 — 1990
Bachelor of Applied Science (BASc), Organizational Communication and Organizational Psychology

Experience
PNC Mortgage  February 2003 - Present
Principal Residential Mortgage  August 2002 - February 2003
Washington Mutual Home Loans   February 2001 - June 2002
PNC Mortgage  August 1996 - February 2001
American Federal Savings Bank  January 1989 - August 1996
Lomas and Nettleton Mortgage   December 1982 - January 1989

Skills
First Time Home Buyers, Real Estate, Mortgage Banking, Mortgage Lending, Customer Service, Loans, FHA, Loan Origination, Refinance, Budgets, USDA, Residential Mortgages, VA loans, Credit, Consumer Lending

Education
Montana State University-Bozeman   1987 — 1988
Accounting

University of Montana   1976 — 1978
Accounting/Dietetics

Experience
United Way of Greater Los Angeles  August 2011 - June 2013
Inland Newspaper Group   August 2005 - May 2012
Washington Mutual Home Loans   September 2006 - May 2008
Washington Mutual - Pasadena Colorado Branch   June 2004 - September 2006
Dyna-Search, Inc.   June 2001 - August 2002
UCLA Daily Bruin  October 1999 - October 2000
Pasadena Star News  December 1998 - January 1999

Skills
Journalism, Editing, Research, Copy Editing, Blogging, Copywriting, Web Content, Newsletters, Proofreading, AP Style, News Writing, Publications

Education
California State University-Northridge
Master's Degree, Mass Communication

University of California, Los Angeles   1997 — 2001
Bachelor's Degree, Political Science

Experience
Caliber Funding  October 2012 - Present
Chase Home Finance  March 2010 - September 2012
Bank of America  July 2007 - February 2010
Wells Fargo Home Mortgage  July 2006 - July 2007
Washington Mutual Home Loans   November 2001 - August 2006

Education
California State University-Fullerton
Masters, Administration

University of Florida
Bachelor of Arts, Education

Experience
J.P. Morgan Chase   September 2011 - Present
JPMorgan Chase  October 2012 - January 2013
JPMorgan Chase  September 2011 - October 2012
JPMorgan Chase  2010 - 2011
JPMorgan Chase  2009 - 2010
Washington Mutual Home Loans   2002 - 2009
Washington Mutual Home Loans   2002 - 2002
Washington Mutual Home Loans   2000 - 2002

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Strategic Planning, Negotiation, Editing, Quality Assurance, Quality Control, Data Quality, Exploratory Research, Loan Servicing, Team Building..., Mortgage Servicing, Training, Organizational..., Mortgage Banking, Analysis, Credit, Time Management, Loans, Employee Relations, Loss Mitigation, Management, Banking, Team Building, Risk Management, Process Improvement, Leadership, Call Centers, Recruiting, Coaching, Performance Management, Leadership Development, Mortgage Lending

Education
Webster University   2008 — 2009
Master of Arts (MA), Human Resources Development, 3.64

Limestone College   2006 — 2008
Bachelor of Science (BS), Business Management, 3.70 Graduated Cum Laude

Experience
Settlements, Ltd.   February 2015 - Present
Settlements, Ltd.   February 2015 - Present
Lakeview Loan Servicing  March 2013 - February 2014
Bank Of America  June 2012 - March 2013
PNC Mortgage  2009 - 2011
JPMorgan Chase  September 2008 - April 2009
Washington Mutual Home loans   February 2001 - September 2008

Education
Allegheny College   1972 — 1976
Bachelor's degree, Economics

Experience
Progressive Insurance  May 2013 - Present
Progressive Insurance  February 2006 - May 2013
First Commonwealth Bank  January 2005 - February 2006
National City Mortgage Company  August 2004 - January 2005
Washington Mutual Home Loans   July 2001 - July 2004

Skills
Mortgage Lending, Management, Customer Service, Marketing, Interviews, Claim, Insurance, Property & Casualty..., Liability, Casualty, General Insurance, Claims Management, Commercial Insurance

Education
Allegheny College   1997 — 2001
Bachelor of Arts, Economics

Experience
Express Scripts  October 2014 - Present
Canonsburg General Hospital  November 2011 - October 2014
St Clair Memorial Hospital   January 2008 - April 2011
Washington Mutual Home Loans   February 1995 - November 2006

Skills
Nursing, Mortgage Lending, Mortgage Banking, Microsoft Office, Training, Management, Project Management, Financial Reporting, Payroll, Patient Safety, Patient Education, Direct Patient Care, Quality Patient Care, Life Support, Product Management, Workforce Planning, Workflow, International Business, International Relations, Performance Auditing, Claims Resolution, Claims Management, Healthcare, ICU, Registered Nurses, Telemetry, Healthcare Management, Hospitals, Inpatient, Acute Care, Critical Care, Medical-Surgical, BLS, EMR, ACLS

Education
California University of Pennsylvania   2008 — 2012
Bachelors degree of Science, Registered Nursing/Registered Nurse

Community College of Allegheny County   2004 — 2006
Associate Degree of Science, Nursing/Business Management