Wawanesa Insurance
Industry: Insurance company
DescriptionThe Wawanesa Mutual Insurance Co. is a Canadian insurance firm. Currently, the company's executive offices are located in Winnipeg, Manitoba, with regional offices across Canada and operations in the United States. Customer service: 1 (800) 640-2920 Headquarters: Winnipeg, Canada CEO: Jeff Goy (2014–) Founder: Alonzo Fowler Kempton Founded: 1896 Subsidiaries: The Wawanesa Life Insurance Company,
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Wawanesa Insurance Employees
Wawanesa Insurance February 2014 - Present
NorQuest College March 1994 - August 2013
Northlands June 2011 - February 2013
THe Brick April 1983 - September 1985
Skills
Higher Education, Public Speaking, Teaching, Adult Education, Research, Non-profits, Program Development, Microsoft Office, Leadership Development, Instructional Design, Event Planning, Customer Service, Threat assessment, Volunteer Management
Education
Insurance Institute of Canada 2014 — 2017
Chartered Insurance Professional - CIP, Insurance
Concordia University College of Alberta 2012 — 2012
Violence Risk Assessment and Management for Post-Secondary Instituions
Northern Alberta Institute of Technology / NAIT 2001 — 2002
4th Class Power Engineeer
Amherst School of Business 1978 — 1979
One year Accouting program
Insurance Institute of Canada
Chartered Insurance Professional, Automobile Insurance
Online Businss System Clients April 2005 - Present
Online Business Systems April 2005 - Present
Working Abroad Newcomers Network (WANN) 2014 - 2014
Canadian Wheat Board 2006 - 2007
Celero Solutions 2003 - 2005
Wawanesa Insurance June 2002 - November 2002
Varian Medical Systems September 1998 - 2002
CFWF The Wolf 104.9 Craig Broadcasting Systems 1996 - 1997
Cancer Care Manitoba March 1985 - September 1995
Skills
Change Management, Problem Solving, Budgeting, Business Analysis, Requirements Analysis, Software Project..., Requirements Gathering, Project Delivery, Business Process..., Project Management, Business Process, MS Project, Process Improvement, Integration, Program Management, PMP, Project Planning, Governance, Testing, Team Building, Team Management, Healthcare, People Development, Leadership, SDLC, Quality Assurance, Management, Analysis, Consulting
Education
APM Group 2011 — 2011
Certificate, Management of Risk
APM Group 2009 — 2009
Certification, PRINCE2 Practitioner
Adproca 2009 — 2009
Certificate, PROSCI - Change Management
The University of Winnipeg 2006 — 2007
Certificate, Masters Certificate in Business Analysis
The University of Winnipeg 1997 — 2002
Diploma, Management/Communications
University of Regina 1996 — 1998
Communications and Public Relations and Media
Red River College 1984 — 1985
Diploma, Health Record Technician
Zumba with Suelang
acting
Michael Wall Engineering, Inc. January 2015 - Present
Argosy University October 2013 - October 2014
Sycuan Casino July 2013 - February 2014
Wawanesa Insurance February 2013 - October 2013
SmartDraw Software, LLC June 2012 - December 2012
GameStop May 2010 - May 2012
Kelly Services December 2009 - December 2011
Costco Wholesale August 2007 - August 2009
Skills
Retail Sales, Store Operations, Hiring, Inventory Management, Teamwork, Store Management, Leadership, Customer Service, Cash Register, New Store Openings, Retail, Selling, Cashiering, Merchandising, Visual Merchandising, CRM databases, Loss Prevention, Planograms, Inventory Control, Driving Results, CPFR, Profit, Shrinkage, Assortment, Team Building, CampusVue, Microsoft Excel, Microsoft Office, Outlook, Training, Management, Building Relationships, Sales, Cloud Computing, Sales Process, Social Media, Time Management, Public Speaking, Leadership Development
Education
Cuyamaca College 2013 — 2016
Bachelor of Computer and Information Science, Computer Science
Valley Fashions Ltd June 2013 - 2015
Little Bit Games March 2011 - 2014
Wawanesa Insurance March 2009 - June 2013
Canadian Network for Public Health Intelligence – National Microbiology Lab May 2008 - August 2008
Research In Motion September 2007 - December 2007
Skills
Agile Methodologies, User Interface Design, Usability Testing, User Experience, Web Applications, User Scenarios, Wire Framing, User-centered Design, Wireframes, Usability Engineering, Task Analysis, Web Development, Scrum, JavaScript, jQuery, Java, PHP, JSP, Microsoft SQL Server, Oracle SQL, HTML, CSS, Wordpress, Photoshop, Illustrator, InDesign, Balsamiq Mockups, Graphic Design
Education
Red River College 2011 — 2013
Graphic Communications, Graphic Communications
Royal Conservatory of Music 1990 — 2009
Associate of the Royal Conservatory of Music, Piano
University of Manitoba 2003 — 2008
Bachelor of Computer Science (Honours), Computer Science
Intact Financial Corporation 2013 - Present
Intact Assurance 2012 - 2013
Cellule Design, Souche créative 2010 - 2012
ORANGE, L'événement d'art actuel de Saint-Hyacinthe 2008 - 2012
EXPRESSION, Centre d'exposition de Saint-Hyacinthe 2007 - 2011
Musée des beaux-arts de Mont-Saint-Hilaire 2006 - 2007
Wawanesa Insurance 2002 - 2005
Skills
Media Relations, Customer Service, Marketing Strategy, Communication, Internal & External..., Publishing, Microsoft Office, Social Media Marketing, Project Management, Project Planning, Project Coordination, Event Planning, Event Management, Teamwork, Team Management, Marketing Communications, Office Administration, Stratégie marketing, Gestion d'évènement, Communication marketing
Education
HEC Montréal
Business Administration, Management and Marketing, General
Université du Québec à Montréal / UQAM
Art History, Criticism and Conservation
Wawanesa Insurance May 2015 - Present
Wawanesa Insurance March 2014 - May 2015
Reese Law Group November 2011 - March 2014
Hotel del Coronado April 2008 - October 2011
Skills
Subrogation, Liability, Claim, Insurance, Property, Claim Investigation
Education
American Public University System 2010 — 2013
Bachelor's degree, Environmental Science
University of California, San Diego
Liberty Mutual Insurance October 2014 - Present
Wawanesa Insurance April 2014 - October 2014
Nationwide Insurance July 2011 - April 2014
GEICO April 2006 - July 2011
GEICO August 2004 - April 2006
GEICO August 2003 - August 2004
GEICO May 2001 - September 2002
GEICO May 1999 - May 2001
Skills
Spanish, Customer-focused Service, Teamwork, Leadership, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Liability, Casualty Insurance, Customer Service, Underwriting, Claims Management, Legal Liability, Claim, Claims Resolution, Property Damage, Contract Negotiation
Education
Northern Arizona University 2008 — 2010
Bachelor of Arts (B.A.), Non-Profit/Public/Organizational Management
University City High School 1992 — 1996
The Big Catch Seafood April 2014 - November 2014
Da Pupule Kanakas Catering May 2012 - November 2014
Broadway Pizza and Grill October 2013 - May 2014
Wokcano Restaurant October 2013 - April 2014
Wawanesa Insurance February 2009 - August 2010
Sears July 2008 - April 2009
United States Marine Corps December 2003 - May 2008
Education
The Art Institute of California-Orange County 2012 — 2014
Culinary Arts/Chef Training
San Diego Mesa College 2008 — 2009
Business Administration and Management, General
Gustine High School
High school diploma
Mesa College
Business Administration
The Art Institute of California Orange County/Culinary Arts
Wawanesa Insurance March 2014 - Present
Travelers September 2011 - March 2014
1 Life Workplace Safety and Health Ltd. April 2011 - September 2011
Alert Property Inspections November 2009 - April 2011
Aon Risk Services March 2003 - November 2009
Skills
Commercial Insurance, Property & Casualty..., Insurance, Risk Management, Liability, Risk Assessment, Performance Management, Customer Service, Legal Liability, General Insurance, Training, Safety Management..., Casualty, @Risk, Financial Risk, Policy, Negotiation, Workers Compensation, Brokers, Risk Analysis, Analysis, Underwriting
Education
Red River College 2000 — 2003
Environmental Protection, Civil Technology
Sonepar Canada July 2012 - Present
Little Warriors 2015 - 2015
Little Warriors 2015 - 2015
Gibson Energy February 2008 - June 2012
Wawanesa Insurance March 2004 - February 2008
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) December 1999 - March 2004
Skills
Employee Relations, Strategic Planning, Recruitment/Retention, Recruiting, Human Resources, Personnel Management, HRIS, Employee Benefits, Performance Management, Talent Management, Succession Planning, Change Management, Coaching, Employment Law, Interviews, Management, Onboarding, Policy, Time Management, Hiring, Screening Resumes, Screening, Employee Engagement, Temporary Placement, New Hire Orientations, HR Policies, Talent Acquisition, Benefits Administration, Job Descriptions, Workforce Planning, Administration, Employee Training, Compensation & Benefit, Organizational..., Job Evaluation, Performance Appraisal, Job Analysis, Applicant Tracking...
Education
Red River College 1997 — 2004
Human Resouce Management (Honors), Human Resources
Profil Institute for Clinical Research, Inc. April 2013 - Present
Profil Institute for Clinical Research, Inc. October 2013 - Present
Windsor Gardens Rehabilitation Center December 2011 - May 2012
VA Medical Hospital October 2011 - December 2011
Coronado Sharp Hospital July 2011 - September 2011
Wawanesa Insurance December 2006 - July 2011
Speed Alliance/Vertex USA August 2004 - July 2011
Skills
Treatment, ICU, Patient Safety, Clinical Research, Pulmonary Functions, BLS, ACLS, Respiratory Therapy, Diabetes, Vital Signs, Healthcare, Customer Service, EKG, Microsoft Word, Microsoft Excel, Phlebotomy, PowerPoint, Hospitals
Education
Concorde Career College-San Diego 2010 — 2012
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Aviva Canada June 2010 - August 2013
Aviva Canada November 2009 - June 2010
Aviva Canada May 2009 - November 2009
Aviva Canada April 2008 - April 2009
Aviva Canada January 2008 - April 2008
Aviva Canada November 2007 - January 2008
Aviva Canada May 2006 - January 2008
Wawanesa Insurance November 1994 - May 2006
The Wendy's Company September 1988 - October 1994
Skills
Team Management, Insurance, Underwriting, Business Development, General Insurance, Team Leadership, Commitment to Customer..., Contact Centers, Training, Management, Umbrella Insurance, Customer Service, portfolio transfers, Team Building, Employee Engagement, Coaching
Education
Concordia University 1988 — 1991
3 years completed, Psychology, applied social studies
Champlain College, St Lambert 1986 — 1988
Dec, Social Sciences, Completed
Express Employment Professionals August 2012 - Present
Manpower Professional May 2012 - June 2012
Manpower Office Professionals 2012 - 2012
Wawanesa Insurance August 1995 - September 2010
Skills
Typing 50 wpm, 10-key @ 8143..., Fax machine, Copy machine, Switchboard, MS Word, MS Excel, Outlook, Mircofiche, Assertive Communication, PowerPoint, Access
Education
Laramie County Community College 2013 — 2016
Associates in Applied Science, Health Information and Technology
The University of Montana 1986 — 1988
Bachelor of Applied Science (B.A.Sc.), Natural Resources and Conservation
San Juan College 1982 — 1985
Associate of Science (A.S.), Biology/Biological Sciences, General
Jacobs Canada June 2013 - Present
Canadian Pacific Railway 2007 - December 2012
Canadian Pacific Railway 2005 - May 2007
Canadian Pacific Railway 2003 - 2005
Canadian Pacific Railway 2000 - 2003
Canadian Pacific Railway February 2000 - August 2000
IBM Canada Ltd. November 1997 - February 2000
Wawanesa Insurance 1988 - 1997
Skills
IT Security Policies, SOX Compliancy, SAP Security..., COBIT, ITIL, BC/DR, People-oriented, COSO Framework, ISO 27001, Incident Management, Governance, IT Management, Information Technology, IT Service Management, Business Process, PMO, Management, Disaster Recovery, Help Desk Support, Sarbanes-Oxley Act, SAP, Business Analysis, Service Desk, IT Operations, Software Documentation, Process Improvement, Visio, Computer Hardware, Change Management
Education
Mount Royal College
Certificate, Management - Call Centre Specialization
Red River College
COBOL programming
Southern Alberta Institute of Technology / SAIT
Certificate, Webpage Design
University of Manitoba
2 years, Social Sciences
Wawanesa Insurance February 2015 - Present
Northbridge Insurance May 2014 - February 2015
Northbridge Financial Corporation January 2014 - May 2014
St. Christopher House March 2013 - October 2013
FERE CECA September 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Social Media
Education
Dalhousie University 2006 — 2010
Bachelor of Arts (B.A.), Sociology and Social Anthropology
Ryerson University 2012 — 2013
Certificate, Nonprofit and Volunteer Sector Management
Wawanesa Insurance August 2013 - Present
Wawanesa Insurance November 2011 - August 2012
Wawanesa Insurance September 2008 - November 2011
Great-West Life 2006 - 2008
Great-West Life 2002 - 2006
Investors Group Financial Services Inc. 2000 - 2002
Convergys 1998 - 2000
Skills
Change Management, ITIL, Incident Management, Service Desk, Technical Support, Release Management, Configuration Management, Software Asset..., IT Service Management, Requirements Gathering, Software Documentation, Business Analysis, Requirements Analysis, Information Technology, SDLC, Business Process
Education
Global Knowledge
ITIL® Service Capability: Release, Control, and Validation
University of Manitoba - Continuing Education Division
Network Administrator Program
Red River College
Information Systems Programmer Analyst – Partial Completion
Collège universitaire de Saint-Boniface
Wawanesa Insurance November 2014 - Present
Wawanesa Insurance April 2012 - February 2015
TD insurance August 2003 - April 2012
Skills
CIP, Bank Secrecy Act, General Insurance, Property & Casualty..., Liability, Customer Service, Brokers, Professional Liability, Casualty Insurance, Coaching, Management, Legal Liability, Underwriting, Risk Management, Insurance
Education
Eastern College, Saint John NB
Banking and Finance
Insurance Institute of Canada, IISA
CIP
Saint Mary's University
English/Psychology
University of Toronto
Risk Management
Aon Risk Solutions March 2012 - Present
Aon Risk Solutions April 2009 - March 2012
TD INSURANCE, MELOCHE MONNEX January 2006 - April 2009
Wawanesa Insurance November 2004 - January 2006
Skills
Claim, Risk Management, D&O, Commercial Lines, Umbrella Insurance, Professional Liability, Errors & Omissions, CGL, Property & Casualty..., Automobile Liability, Underwriting
Education
Centennial College 2003 — 2004
Corporate Communications
York University 1999 — 2003
Bachelor's Degree
RSA Canada December 2010 - December 2013
The Dominion of Canada General Insurance Company April 2007 - November 2010
Wawanesa Insurance 2003 - 2007
Skills
Claim
Education
Lakehead University 1996 — 2000
Bachelor's degree, Sociology
Wawanesa Insurance July 2013 - Present
Vantage Media January 2008 - June 2013
Work Software Systems September 2005 - October 2007
Skills
Automation Tools, Test Automation, MySQL, Mercury QuickTest Pro, Grails, Microsoft SQL Server, Quality Assurance, Quality Center, Agile Methodologies, HP QTP
Education
Red River College 2003 — 2005
Computer Programmer/Analyst Diploma
United States Marine Corps Hathcock Firing Range August 2014 - Present
Mitchell International May 2013 - February 2014
Wawanesa Insurance September 2012 - February 2013
General Dynamics Information Technology July 2012 - September 2012
Fry's Electronics October 2010 - February 2012
Robeks June 2004 - January 2006
Carbon Fiber One June 2005 - December 2005
Skills
Customer Service, Troubleshooting, Call Centers, Computer Repair, Microsoft Office, Computer Maintenance, Computer Science, Bowling, PC, Computer..., Automotive Detailing, Automotive Products, Secure Remote Access, Software Installation, Backup & Restore, Technical Support, Project Management
Education
San Diego Miramar College 2011 — 2015
Computer Information Sciences
San Diego Miramar College 2005 — 2011
Associate's degree, Diesel Mechanics Technology/Technician
Alberta Health Services April 2012 - April 2013
Wawanesa Insurance May 2009 - May 2012
CIR REALTY January 2009 - June 2011
Skills
Contract Negotiation, Customer Service, Negotiation, Real Estate, Selling, First Time Home Buyers, Insurance, Residential Homes, Single Family Homes, Time Management, Leases, Leadership, Employee Benefits, Investments, Microsoft Excel, Relocation, Sales, Team Building, Investment Properties, Budgets, Property, Condos, Outlook, Sellers, Buyer Representation, Rentals, Listings, Townhomes, Property Management, New Home Sales
Education
Athabasca University
Business, Business Administration and Management, General
Wawanesa Insurance March 2013 - Present
Premium Cleaning Services 2011 - Present
Millennium Insurance Corporation 2010 - April 2012
Urban Roots Barber Shop 2005 - 2010
millwoods hockey 1988 - 1997
Skills
Insurance, Claim Investigation, Property Claims, Negotiation, Auto Claims, Customer Satisfaction, Loss Adjusting, Claims Handling, Insurance Adjusting, Strategic Planning, Claims Investigations, Legal Liability, Automobile Liability, Team Building, Leadership, General Insurance, Account Management, Customer Service, Coaching, Witness Statements, Sales, Interview Preparation, Interviewing Skills, Statement Taking, Direct Sales, Marketing, Property
Education
Grant Macewan College 2009 — 2010
Insurance & Risk Management, Insurance
Grant Macewan College 2000 — 2002
Management studies, Business
Holy Trinity High School
The Publicist Group September 2014 - Present
Wawanesa Insurance April 2009 - April 2015
The Mint Agency May 2014 - August 2014
Armbro Transport September 2009 - January 2011
Brampton Youth Music Theatre January 2010 - April 2010
Skills
Leadership, Blogging, Customer Service, Social Media, Public Relations, Time Management, Sales, Management, Event Planning, Writing News Releases, Data Entry, Research, Consulting, Internal Communications, Online Communications, Presentations, Photoshop, Microsoft Office, Digital Media, Issues Managment, Teamwork, Social Networking
Education
Humber College 2011 — 2015
Bachelor of Public Relations, Communication and Media Studies
St. Thomas Aquinas SS Centre for the Arts 2004 — 2008
Drama Major
Wawanesa Insurance January 2014 - Present
Green Mountain Coffee Roasters October 2012 - August 2013
Havas Media January 2010 - October 2012
Université de Montréal January 2011 - May 2011
Carat September 2007 - December 2009
Carat April 2005 - September 2007
Carat April 2002 - April 2005
L'Oréal May 2000 - January 2002
L'Oréal April 1999 - May 2000
ICI Paints September 1998 - April 1999
Skills
Media Planning, Media Research, Online Advertising, Team Leadership, Budget Management, Media Strategy, Advertising, Coaching, Skilled Communicator, Employee Training, Autonomy, Fast Learner, Public Relations, Strategic Partnerships, Events, Sales, Retail, Pharmaceutical Industry, Bilingual, Media Buying
Education
Université du Québec à Montréal / UQAM 2003 — 2007
M.A. Communication, Medias
HEC Montreal 1997 — 2000
B.B.A., Marketing
Apple May 2015 - Present
Palmer & Son’s Appliance September 2005 - Present
City of San Diego May 2012 - January 2014
Wawanesa Insurance April 2014 - 2014
Wingstop Restaurants, Inc. November 2011 - April 2012
Pacific Beach April 2011 - October 2011
San Diego Urban League March 2009 - January 2011
SD Wireless April 2008 - April 2009
Burlington Coat Factory September 2007 - February 2008
Skills
Supervising, Computers, Administrative Work, Project Management, Organization, Management, Customer Service, Invoicing, Filing, Microsoft Word, Troubleshooting, Training, Payroll, Leadership, Event Planning, Social Networking, PowerPoint
Education
Ashford University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lincoln High School 2007 — 2008
High School Diploma
Wawanesa Insurance June 2012 - Present
Wawanesa Mutual Insurance November 2006 - June 2012
Momentum Healthware 2003 - 2006
Norsat International January 2000 - March 2003
BeckmanCoulter 1992 - 2000
Coulter Corporation 1988 - 1991
Coulter Electronics of Canada 1984 - 1988
Skills
Governance, Projects, Service Delivery, PMO, Portfolio Management, Program Management, Project Management, Management, IT Management, Business Analysis, Training, Analysis, Change Management, Strategic Planning, Leadership, PMP, Project Portfolio..., Requirements Gathering, Quality Assurance, Performance Management, Requirements Analysis, Telecommunications, Process Improvement, IT Strategy, SDLC, ITIL, Team Management, Software Documentation, Team Leadership, Vendor Management, Business Process, Software Project..., Integration, Cross-functional Team..., Project Planning, Business Intelligence
Education
Insurance Institute of Canada 2009 — 2009
Principles and Practices of Insurance (C11)
Athabasca University 2003 — 2006
MBA, Information Technology Management
Certifications 1996 — 2006
Microsoft Certified Professional, Project Management Professional
The University of Winnipeg 2001 — 2002
Masters Certificate in Project Management
Athabasca University 1992 — 1996
BA (Incomplete)
Florida International University 1990 — 1991
Certificate in Training & Human Resource Development
Red River College 1982 — 1984
Electronic Technology Diploma
Windsor Park Collegiate 1980 — 1982
Wawanesa Insurance October 2014 - Present
IC Group September 2013 - October 2014
MTS Allstream January 2013 - August 2013
The Canadian Wheat Board January 2009 - December 2012
The Canadian Wheat Board May 2006 - December 2008
Skills
Project Management, Cross-functional Team..., Program Management, Leadership, PMP, Budgets, Team Building, Team Management, Business Analysis, Customer Service, Business Process..., Negotiation, Integration
Education
Harvard Business School 2011 — 2011
Program in Negotiations
Project Management Institute 2008 — 2008
Project Management Professional
University of Manitoba 2002 — 2004
Certificate in Human Resources
Wawanesa Insurance September 2014 - Present
Claims Services International Ltd. August 2008 - Present
Royal & SunAlliance Insurance 2001 - 2007
Zurich Insurance 1995 - 2001
Bell Mobility 1991 - 1995
Toronto Police Service May 1987 - January 1991
Skills
Staged Collision..., Claim, Fraud, Private Investigations, Subrogation, Liability, Claims Management, Insurance Law, Litigation Management, Property Damage, Legal Liability, Casualty, Insurance, Accident, Property & Casualty..., General Insurance
Education
Cambrian College 1993 — 1995
Law & Security Administration, Law & Security
Carlton University 1985 — 1987
Criminology, Criminology
Wawanesa Insurance November 2013 - Present
TD Insurance July 2012 - July 2013
TD Waterhouse Investor Services April 2000 - July 2012
Skills
Mutual Funds, Options, Trading, Bonds, Wealth Management, Foreign Exchange, Fixed Income, Banking, Investments, Derivatives, Credit, Bloomberg, Securities, Customer Service, Equities, Microsoft Excel, Risk Management, PowerPoint
Education
Northern Alberta Institute of Technology / NAIT 1998 — 2000
Business Administration, Finance, General
Red Deer College 1992 — 1994
Rehabilitation Diploma
Wawanesa Insurance January 2011 - Present
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, General Insurance, Performance Management, Change Management, Liability, Risk Management, Management, Customer Service, Strategic Planning, Claim, Business Analysis, Casualty Insurance, Claims Management, Team Building, New Business Development
Education
San Diego State University-California State University 1976 — 1979
Bachelor's Degree, Business Administration - Accounting
Great-West Life January 2012 - Present
Aviva Canada 2010 - 2010
Intact Financial Corporation 2008 - 2010
Wawanesa Insurance 2006 - 2008
Chenier & Associates Independent Adjusting Inc. 2001 - 2003
Skills
Accident Benefits, Customer Service, Microsoft Office, Microsoft Excel, Claim, Insurance, Risk Management, Access, Negotiation, Claims Management, Call Centers, Leadership, General Insurance, Financial Analysis, Team Leadership, Property & Casualty...
Education
Seneca College of Applied Arts and Technology 2010 — 2010
Vocational Rehabilitation
Fanshawe College 1998 — 2000
Business Insurance
Ardent Financial March 2010 - Present
RBC Insurance July 2005 - March 2010
Wawanesa Insurance 2000 - 2005
Skills
Disability Insurance, Insurance, Employee Benefits, Life Insurance, Underwriting, Health Insurance, Term Life Insurance, Critical Illness, Retirement Planning, Long-term Care, Retirement, Brokers, Group Benefit Pricing, Benefits Management, Sales Presentations, Contract Negotiation, Expatriate insurance, Group travel health...
Education
Athabasca University 2004 — 2007
Executive MBA, General
University of Manitoba 1988 — 1994
Commerce, HR Management & Marketing
Wawanesa Insurance May 2010 - Present
Wawanesa Insurance May 2010 - Present
All Temporaries, Inc December 2007 - August 2009
Army and Navy Academy December 2007 - April 2008
Hazelrigg Risk Management February 2004 - November 2007
American Commercial Claims Admins October 2002 - October 2003
Education
College of Southern Nevada 2009 — 2010
Still pursuing, Medical Office Practices
Lyceum Northwestern Philippines 1987 — 1989
2 year in College, BS Management
CorVel Corporation March 2012 - Present
MedNeutral February 2010 - February 2012
Wawanesa Insurance August 2007 - August 2008
Geico Insurance January 1998 - June 2007
Cal Stores Inc April 1996 - January 1998
Rigel Corporation June 1990 - April 1996
Education
Grossmont College 1992 — 2009
General Education
Chapman University
Business Management
Grossmont College & Cuyamaca College
a
HSK Insurance Solutions April 2015 - Present
Wawanesa Insurance April 2013 - April 2015
American Claims Management March 2009 - January 2013
GEICO February 2003 - August 2008
GEICO February 2003 - May 2005
Allstate April 2002 - February 2003
Independent Insurance Agency 1999 - 2001
AppleOne Employment Services January 1995 - March 1996
Skills
Insurance, Property & Casualty..., Claim Investigation, Casualty, Legal Liability, Commercial Insurance, Customer Service, Training, Claims Management, General Insurance, Underwriting, Management, Negotiation, Call Centers, Claim, Liability, Liability Analysis, Professional Liability, Claims Handling, Claims Resolution, Litigation Management, Personal Injury, Property Damage, Subrogation, Workers Compensation, Casualty Insurance
Education
GEICO 2004 — 2004
AIC
Palomar College
Insure Exact Insurance Brokers Ltd. 2008 - Present
Registered Insurance Brokers of Ontario 1989 - 2008
Financial Services Commission of Ontario (FSCO) 1984 - 1989
Fireman's Fund Insurance Company 1981 - 1984
Wawanesa Insurance 1979 - 1981
Skills
General Insurance, Insurance, Property & Casualty..., Negotiation, Sales Process, Customer Service, Team Building, Risk Management, Retirement Planning, Microsoft Excel, Microsoft Office, Underwriting, Contract Negotiation, Budgets, Sales Management, Life Insurance, Investments, Sales, New Business Development, Liability, Commercial Insurance
Education
Humber College
General Business, Marketing, Honours
Stonebuilder Consulting Inc. May 2011 - Present
Contract at Great-West Life 2012 - 2012
Western Financial Group Insurance Solutions December 2007 - May 2011
Wawanesa Insurance December 2006 - December 2007
Epic Information Solutions September 2000 - December 2006
Skills
Team Building, Project Management, Requirements Analysis, ITIL, Management, Strategic Planning, Business Intelligence, Outsourcing, Business Analysis, Insurance, Change Management
Education
The University of Winnipeg 2005 — 2005
PMP, Masters Certificate of Project Management
Red River College 1995 — 1997
CAP, Computer Analyst Programmer
Seattle City Light March 2015 - Present
Seattle Cancer Care Alliance December 2013 - Present
Wawanesa Insurance October 2013 - December 2013
JIVE Consulting Company June 2012 - October 2013
IBM January 2011 - August 2013
Bandtek Consulting January 2009 - December 2010
Accenture January 2005 - November 2008
Capgemini Consulting July 2001 - June 2005
Deloitte Consulting June 1998 - January 2001
Accenture July 1995 - July 1998
Skills
Business Process, ERP, Program Management, Project Management, PeopleSoft, Project Planning, Consulting, Financials, Business Process..., Strategic Planning, Business Requirements, Business Process..., Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business
M.B.A, International Finance
Osmania University
B.S, Mechanical Engineering
Principia College
BS, Physics
Federal Court Administration Services May 2014 - June 2014
CLNPC (Canadian Local Number Portability Consortium) November 2013 - March 2014
Xerox September 2013 - November 2013
Wawanesa Insurance May 2012 - February 2013
Xerox January 2012 - May 2012
CSN Collision & Glass August 2011 - January 2012
The Ottawa Hospital March 2003 - September 2003
Skills
Microsoft Office, Typing, Facsimile, Analysis, Management, Report Writing, Investigation, Customer Retention, Technical Support, Medical Terminology, Legal Research, Legal Writing, Enterprise Risk..., Efficiency, Diagnostic, Bilingual English-French
Education
Canadian College of Private Investigation and Security Ltd. 2014 — 2014
Diploma, Investigations, 89%
The Ottawa Hospital 2011 — 2011
Medical Terminology, Medicine, Certificate
Algonquin College of Applied Arts and Technology 2003 — 2004
Law Clerk Diploma, Law, Diploma Program
Algonquin College of Applied Arts and Technology 2002 — 2003
Certificate of Business Communication and Administration, Business Administration, Management and Operations, Certification
Wawanesa Insurance November 2002 - Present
Skills
Insurance, Multilingual, Multi Tasking, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Casualty
Education
George Brown College 1995 — 1998
Graphic Design
Bishop Marrocco Secondary School
Hewlett-Packard November 2013 - Present
Hewlett-Packard May 2013 - November 2013
Sierra Systems May 2011 - March 2013
Western Financial Group Insurance Solutions October 2007 - March 2011
Wawanesa Insurance January 2005 - October 2007
Great-West Life January 2004 - January 2005
Safeway June 1999 - July 2003
Tech-Pro 1998 - 1999
LGS Group 1994 - 1997
Infocorp Computer Solutions Ltd. 1994 - 1995
Skills
Requirements Gathering, SDLC, Requirements Analysis, Systems Analysis, DB2, Mainframe, Consulting, Business Analysis, Software Project..., Business Intelligence
Education
Red River College 1990 — 1992
Sisler High School
Wawanesa Insurance April 2007 - Present
Wawanesa Insurance April 1998 - April 2007
Wawanesa Insurance April 1993 - April 1998
Skills
Change Management, Project Management, Software Project..., Team Leadership, Business Process, Risk Management, Project Delivery, Integration, Project Planning, Project Portfolio..., PMO, PMP, IT Strategy, Insurance, Requirements Analysis, Management, Testing, Requirements Gathering, ITIL, Quality Assurance, Business Analysis, Kepner-Tregoe
Education
Red River College 2004 — 2006
Business Analyst Certification
Pixeline Studios November 2000 - Present
Wawanesa Insurance November 2002 - December 2006
Skills
HTML, Online Marketing, SEO, Affiliate Marketing, Wordpress, Social Marketing, Organic Search, online advertising, marketing, Online Advertising, Link Building, CSS, E-commerce, WordPress, Keyword Research, Content Marketing, PPC, Usability, Marketing
Education
Red River College 1999 — 2000
Certificate, Web Design
Simon Fraser University 1998 — 1998
Certificate, Book Publishing
University of Manitoba 1991 — 1996
Bachelor of Arts, English, Medieval History
Wawanesa Insurance September 2013 - Present
Endurance July 2005 - April 2013
OdysseyRe September 2003 - July 2005
Unitrin Direct Insurance Company July 2001 - July 2003
Calderon, Jaham & Osborn, CPA'S May 2000 - February 2001
Insurance Company of the West June 1998 - May 2000
Stewart Bookkeeping & Tax Services June 1997 - June 1998
Skills
Risk Management, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Sarbanes-Oxley, Financial Analysis, Mergers & Acquisitions, Process Improvement, Insurance, Business Process, Financial Services, CRM, Due Diligence, Financial Accounting, Business Process..., Forecasting, General Ledger, Leadership, Cash Management, Corporate Finance, Business Analysis, Strategic Financial..., Account Reconciliation, Finance, Executive Management, SEC filings
Education
National University 1996 — 2000
BS, Accountancy
Wawanesa Insurance September 2003 - Present
Wawanesa Mutual Insurance June 1984 - September 2003
Skills
Systems Analysis, Business Requirements, Requirements Gathering, SDLC, Business Analysis, User Acceptance Testing, Requirements Analysis, Visio, Data Modeling, Business Process, Software Project..., Solution Architecture, Business Process Design, Agile Methodologies, UML
Education
CBAP Study Group 2007 — 2008
c
Red River College 2003 — 2005
Certificate in Business Analysis, Business Analysis
The University of Winnipeg 1989 — 1992
Certificate, Administrative Management
The University of Winnipeg 1983 — 1984
Administrative Management
Canadian Museum for Human Rights May 2015 - Present
Canadian Museum for Human Rights July 2012 - April 2015
Vantage Media Ltd February 2008 - July 2012
Wawanesa Insurance November 2006 - February 2008
MTS Media January 2003 - November 2006
Qunara February 2001 - November 2002
Skills
MySQL, HTML, CSS, PHP, JavaScript, Java, Apache, SQL, jQuery, Software Engineering, Software Development, Ruby on Rails, Architecture, REST, Linux, Tomcat, Hibernate, SOAP, Spring, AJAX, Maven, Web Applications, Java Enterprise Edition
Education
Red River College 1997 — 1999
Diploma, Computer Programmer/Analyst
Smiths Power - PDIONYXPolyPhaserTranstector June 2012 - Present
Power Distribution, Inc. August 2010 - July 2012
Power Distribution, Inc. January 2010 - August 2010
Verari Systems March 2006 - December 2009
South Coast Speed and Sound, Inc. July 2004 - October 2009
Wawanesa Insurance 2003 - 2006
Skills
Team Building, Team Leadership, High Performance..., Power Engineering, Data Center, Modular Data Center, Containerized Power..., Modular, Power Systems, Cross-functional Team..., Business Development, Cloud Computing, Electrical Engineering, Embedded Systems, Engineering, Generators, Integration, Leadership, Management, Manufacturing, Power Distribution, Product Management, Program Management, Project Management, Software Documentation, Storage, Strategic Initiatives, Strategic Partnerships, Switchgear, Technical Writing, Testing, Troubleshooting, UPS systems
Education
San Diego State University-California State University 2007 — 2007
Certificate, Project Management
San Diego State University-California State University 2003 — 2007
Bachelors of Science, Electrical Engineering
Independent Insurance Broker October 2013 - Present
Wawanesa Insurance April 2013 - August 2013
American Claims Management February 2012 - January 2013
PHD Insurance Brokers, Inc. December 2009 - February 2011
Law Offices of Gretchen Fusilier June 2008 - April 2009
All County Insurance Services May 2006 - May 2008
PHD Insurance Brokers, Inc June 2002 - April 2006
Explorer 2000 - 2001
Skills
Litigation, Litigation Support, Legal Writing, Legal Research, Appeals, Westlaw, Legal Assistance, Civil Litigation, Trials, Licensed to Sell..., Insurance, Property & Casualty..., Health Insurance, Professional Liability, Claims Investigations, Claims Resolution, Claim Investigation, Claims Handling, Accident, Liability Analysis, Legal Issues, Insurance Law, Casualty, Litigation Management, Claims Management, Legal Liability, Commercial Insurance, Property Damage, Liability, Personal Injury, Claim, Personal Injury..., Workers Compensation, Product Liability, Subrogation, Commercial Lines, Mediation, Settlement, Workers' Compensation..., General Insurance, Arbitration, Underwriting, Umbrella Insurance, Public Liability
Education
Southern California Institute of Law 2005 — 2009
Juris Doctor, Legal
Northern Arizona University 1994 — 1996
B.S., Political Science, Sociology
Wawanesa Insurance June 2013 - Present
Wawanesa Insurance August 2011 - June 2013
Wawanesa Insurance February 2007 - August 2011
MTS Allstream April 2005 - February 2007
MTS Allstream March 2002 - April 2005
Nortel Networks October 2000 - October 2001
Education
University of Manitoba 2009 — 2013
Master of Business Administration (M.B.A.)
Red River College 2002 — 2005
Certificate in Project Management
University of Manitoba 1990 — 1995
Bachelor of Arts (B.A.)
Aon Risk Solutions 2014 - Present
Aon Risk Services 2011 - 2013
Homburg 2009 - 2011
Cluett Insurance Brokers Inc. 2008 - 2009
The Dominion of Canada General Insurance Company 2007 - 2008
Zurich Financial Services 2005 - 2007
ClaimsPro Inc. 2004 - 2005
Wawanesa Insurance 2002 - 2004
Education
Saint Mary's University
Bachelor of Commerce (B.Comm.)
Saint Mary's University
Certificate, Human Resource Management
University of Toronto
Canadian Risk Management (CRM)
Rachel Larraine May 2006 - Present
mollieQUINN October 2012 - Present
Wawanesa Insurance August 2011 - December 2013
mixture www.mixturehome.com 2007 - February 2011
Ethan Allen March 2006 - August 2007
H. Johnson Interiors May 2005 - March 2006
Wawanesa Insurance June 2000 - May 2005
Skills
Interior Design, Furniture, Textiles, Jewelry, Sketching, Space-planning, Illustrator, Rendering, Concept Development, Concept Design, Drawing, Fashion, Styling, Retail, Art, Fine Art, Space planning, Weddings, Space Planning
Education
San Diego Mesa College 2002 — 2005
Associates, Interior Design
Grossmont College 1999 — 2001
general Education
Wawanesa Insurance September 2013 - January 2015
In Home Support Service January 2011 - December 2011
GEICO July 2007 - November 2009
Cathy Vasey's Home Daycare January 2002 - February 2007
US Bank November 1997 - January 2002
Skills
Property & Casualty..., Sales, Management, Analysis, Mutual Funds, Relationship Management, Securities, 401k, Business Planning, Portfolio Management, Banking, Finance, Accounting, Regulatory Affairs, Insurance, Customer Service, Time Management, Customer Satisfaction, Call Centers, Retirement Planning, Investments, Underwriting, Claim, Budgets, Financial Services, Invoicing, Liability, Outlook, Employee Benefits, Microsoft Office, Team Building, Business Analysis, Customer Retention, Leadership, Financial Planning, Process Improvement, Data Entry, Microsoft Excel, Marketing Strategy, Project Management, Coaching, General Insurance, Teaching
Education
Clark College 2004 — 2006
Early Childhood Education and Teaching
Pioneer Pacific College 1997 — 1999
Legal Assistant/Paralegal
Clark College 1993 — 1995
English/Language Arts Teacher Education
Association of Information Technology Professionals - San Diego State University May 2015 - Present
Wawanesa Insurance July 2012 - Present
Safeway April 2009 - July 2012
Skills
Project Management, Quality Assurance, Microsoft Office, Employee Training, Employee Learning &..., Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, At Multitasking
Education
San Diego State University-California State University 2014 — 2016
Business Administration Emphasis in Info Systems, Junior
Grossmont College 2011 — 2014
Associate's Degree, Business Administration and Economics
Patrick Henry High School
Patrick Henry High School
Patrick Henry High School
Desjardins General Insurance Group June 2014 - Present
Desjardins General Insurance Group May 2004 - June 2014
Shumka Craig and Moore May 2000 - May 2004
Belair Direct 1997 - May 2000
Citadel Assurance 1995 - 1997
Wawanesa Insurance 1990 - 1995
Skills
Accident Benefits, Liability, Customer Service, Claims Management, Claim, Adjustments, Management, General Insurance, Coaching, Property & Casualty..., Insurance, Commercial Insurance, Employee Benefits, Casualty, Legal Liability, Underwriting
Education
Athabasca University 2011 — 2020
Insurance Institute of Canada
CIP
RSA December 2010 - December 2013
The Dominion of Canada General Insurance Company April 2007 - November 2010
Allstate August 2006 - March 2007
Wawanesa Insurance December 2003 - August 2006
Skills
Claim
Education
Lakehead University 1996 — 2000
Bachelor's degree, Sociology
Bell December 2013 - Present
Bell 2012 - December 2013
Sears Canada 2008 - 2012
Sears Canada February 2008 - January 2009
InHealth Solutions Inc. November 2005 - January 2008
Security National Insurance 2003 - 2005
Wawanesa Insurance 2001 - 2003
Skills
Strategic Planning, Budgeting, Forecasting, Earned Value Management, Excel, PowerPoint, Financial Analysis, Financial Modeling, Financial Accounting, Full Cycle Accounting, Reconciliation, Business Case, Budget Allocation, Cost Allocation, Change Management, Budgets, Accounting, Account Reconciliation, Microsoft Excel
Education
Ryerson University 2011 — 2013
Project Management Certificate
Certified Management Accountants
CMA
Wilfrid Laurier University
Bachelor of Arts, Economics
Wawanesa Insurance 2004 - 2015
Coast Capital Insurance Services 1994 - 2004
Pat Anderson Insurance (part of Reliance Insurance Agencies) 1993 - 1994
Skills
Property & Casualty..., Claims Management, Underwriting, General Insurance, Liability, Umbrella Insurance, Reinsurance, Social Media Marketing, Sports Official, Brokers, Commercial Insurance, Claim, Casualty Insurance, Sales, Customer Service
Education
British Columbia Institute of Technology
Marketing Management, Marketing
Cargill March 2014 - Present
Wawanesa Insurance March 2012 - March 2014
Canadian Wheat board April 2007 - February 2012
The Canadian Wheat Board April 2009 - January 2010
Real Candian Superstre May 2000 - August 2008
Skills
Analysis, PL/SQL, Testing, Team Leadership, Microsoft Office, Customer Service, Project Management, Software Documentation, Process Improvement, Systems Analysis, Technical Support, Teamwork, Leadership, Business Analysis, SQL, Call Centers, Management, Microsoft Excel, Change Management, Training, Project Planning, Data Analysis, Performance Management, Coaching, Team Building, Problem Solving, Desktop Support
Education
Red River College 2012 — 2014
certification, Certified Business Anaylst Professional, A
University of Manitoba 2001 — 2008
BS, Ag business
Wawanesa Insurance September 2014 - Present
Wawanesa Insurance January 2014 - September 2014
Wawanesa Insurance April 2010 - January 2014
Wawanesa Insurance April 2008 - April 2010
Wawanesa Insurance April 2006 - April 2008
Skills
Team Leadership, Commercial Insurance, Underwriting, Public Speaking, Insurance Adjusting, Claims Handling, Written & Oral..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Telephone Skills, Proficient Typing Skills, Commercial Lines, General Insurance, Insurance, Property Claims, Property & Casualty..., Liability, Casualty Insurance, Professional Liability, Legal Liability
Education
Insurance Institute 2005 — 2010
Chartered Insurance Professional, Insurance
Assiniboine Community College
Business Administration, Accounting and Business/Management
TD Insurance February 2015 - Present
TD Insurance June 2010 - Present
Wawanesa Insurance May 2007 - June 2010
Wawanesa Insurance October 2005 - May 2007
Aviva Canada December 2004 - June 2005
Kingsway Financial Services Inc. November 2003 - December 2004
Skills
Conflict Resolution, leadership, change management skills, communication, negotiation, Analytical Skills, Organizational..., result oriented, Task Management, Change Management, Leadership, Negotiation, Claim, Underwriting, Legal Research
Education
OCAD University 2001 — 2005
Bachelor of Fine Arts (BFA), Fine and Studio Arts Management
TD Enterprise Learning Management 2012 — 2014
Organizational Leadership
RSA July 2015 - Present
Wawanesa Insurance April 2011 - Present
The Economical Insurance Group January 2007 - April 2011
Aviva Canada August 2002 - January 2007
Skills
Underwriting, New Business Development, Commercial Lines, Casualty, Property & Casualty..., Commercial Insurance, Liability, Customer Service, Problem Solving, Always Punctual, Quick Service, Insurance, Brokers, General Insurance, Professional Liability, Inland Marine, Umbrella Insurance
Education
The Insurance Institute Of Canada 2006 — 2018
Charterd Insurance Professional CIP, Insurance
University of Toronto 2014 — 2015
CRM, Risk Management
Nagpur University 1999 — 2002
BCom, Accounting and Finance
Wawa January 2013 - Present
Wawanesa Insurance January 1997 - January 2013
Wawanesa Insurance January 1997 - January 2013
Wawanesa Insurance June 1993 - January 1997
Cal Coast Construction January 1985 - January 1989
Sonny's BBQ February 1982 - November 1984
Hartsons Ambulance January 1981 - February 1982
State of California Department of Forestry and Fire Protection May 1979 - December 1981
Sam Diego County Fire April 1977 - December 1981
Skills
Security, Troubleshooting, System Administration, VMware, Servers, Windows 7, Process Improvement, Windows, Project Management, Integration, Network Administration, Technical Support, IT Management, XP, Computer Hardware, Team Leadership, Customer Service, Microsoft Office, Networking, Vendor Management, Operating Systems, Program Management, Computer Repair, Training, Hardware, Data Center, Software Installation, Administration, Lotus Notes, Active Directory, Access, Information Technology, Subrogation, Testing, Help Desk Support, Team Building, Property Damage, Claim Investigation, IT Operations, Disaster Recovery, Incident Management, Software Documentation, Windows XP, Windows Server, Insurance, Requirements Gathering, ITIL, Requirements Analysis, Business Analysis
Education
Grossmont College 1978 — 1981
Fire Science/Fire-fighting
Wawanesa Insurance November 2014 - Present
Wawanesa Insurance August 2013 - April 2014
Eros Restaurant May 2012 - August 2012
Akita Satellite Centre November 2010 - November 2010
Skills
Data Analysis, Economics, Research, Teamwork, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Corporate Finance, Portfolio Management, Office Administration, Financial Analysis
Education
University of Windsor 2008 — 2012
B.Comm.(Honours Business Administration), Finance
国際教養大学 / Akita International University 2010 — 2010
International Exchange Student Program
Wawanesa Insurance September 2012 - January 2015
U.S. Department of Veterans Affairs January 2010 - December 2010
United States Marine Corps August 2005 - July 2009
Skills
Leadership, Customer Service, Microsoft Office, Microsoft Excel, Adobe Acrobat, Research, Training, Microsoft Word, Marketing, Time Management, Data Analysis, Financial Forecasting
Education
California State University San Marcos 2014 — 2016
Finance
Manitoba Hydro January 1998 - Present
Wawanesa Insurance July 1995 - December 1997
Skills
Team Building, Contract Management, Project Planning, Customer Service, Project Management, Team Leadership, Budgets, MS Project, Business Analysis, Construction, Microsoft Office, Software Development, Microsoft Project, Construction Management, Microsoft Excel
Education
Schulich School of Business 2012 — 2013
Masters Certificate in Project Management, Project Management
University of Manitoba 2008 — 2010
C.I.M., Applied Management
Red River College 1992 — 1994
CAP, Computer Analysis and Programming
Liberty Mutual Insurance 2014 - Present
Wawanesa Insurance 2013 - 2014
State Farm Insurance 2001 - 2012
Skills
Property & Casualty..., Liability, Property Damage, Claim Litigation, Negotiation, Settlement, Medical Terminology, Leadership
Education
San Diego State University-California State University 2013 — 2015
Master of Business Administration (MBA)
California State University-Bakersfield 1998 — 2003
BS, Business Administration, Management Information Systems
UC San Diego-Extension 2006 — 2008
Professional Certificate: Spanish Language
Peace Hills Insurance March 2014 - Present
Peace Hills Insurance July 2007 - Present
Wawanesa Insurance August 1996 - July 2007
Marsh's Private Client Services December 1993 - August 1996
Lloyd Sadd Insurance Brokers Ltd. November 1990 - December 1993
The Halifax Insurance Company August 1978 - August 1989
Skills
Property & Casualty..., Commercial Insurance, Risk Management, Underwriting, General Insurance, Staff Supervision, Insurance, Commercial Lines, Liability, Casualty, Legal Liability, Brokers, Professional Liability, D&O, Claims Management, Claim, Employment Practices..., Inland Marine, Reinsurance, Liability Analysis, Directors & Officers..., Surety Bonds, Homeowners, Construction Insurance, Umbrella Insurance, Casualty Insurance
Education
MacEwan University 1982 — 1990
CIP, Chartered Insurance Professional
Helene's Holistic Healing January 2015 - Present
Pennywise Proofreading December 2013 - Present
Wawanesa Insurance February 2005 - November 2013
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Outlook, Strategic Planning, Training, Research, Leadership, Management, Social Media, Marketing, Negotiation, Leadership Development, Team Building, Proofreading, Coaching, Healthcare, Therapeutic Massage, Deep Tissue Massage, Reflexology, Treatment, Swedish, Wellbeing
Education
Pacific College of Oriental Medicine 2014 — 2015
Associate of Arts and Sciences (AAS), Massage Therapy/Therapeutic Massage
Drake Secretarial College 1983 — 1983
Waverley Girls High, Johannesburg, South Africa 1978 — 1982
DGL Rugby January 2014 - Present
Wawanesa Insurance February 2013 - November 2013
CGU Insurance September 2011 - September 2012
CGU Insurance Motor Fleet January 2007 - September 2011
AMI January 2002 - October 2007
Menzies Aviation January 2001 - January 2002
Ray White January 1999 - January 2001
ASB Bank January 1997 - January 1998
Skills
Claims Management, Claims Resolution, Small Claims, Property Claims, Claims Handling, Accident Claims, Customer Service, Quality Assurance, Assurance, Writing, Report Writing, Microsoft Word, Microsoft Excel, Negotiation, Underwriting, Commercial Insurance, General Insurance, Claim Investigation, Policy, Brokers, Insurance, Risk Management, Commercial Lines, Liability, Legal Liability, Claim, Property & Casualty...
Education
Australia New Zealand Institute of Insurance and Finance 2004 — 2006
Diploma in Insurance, General Insurance CIP(Certified Professional) Status
Australia New Zealand Institute of Insurance and Finance 2004 — 2005
Certificate IV, General Insurance
University of Auckland 1997 — 1998
Bachelor of Arts, Undergrad: English Literature
Central Mindanao University 1978 — 1980
Bachelor of Science in Agricultural Engineering, Undergrad
Wawanesa Insurance February 2015 - Present
Crawford & Company (Canada) Inc. October 2014 - 2015
Advocate Insurance Group April 2012 - August 2012
Skills
Liability, Policy, Fax, Insurance, Casualty, Filing
Education
Conestoga College 2011 — 2013
Diploma with distinction, Business Insurance
Insurance Institute of Ontario 2011 — 2013
Vrabel Construction Ltd October 2006 - Present
Wawanesa Insurance 2002 - 2006
Skills
Contract Negotiation, Strategic Planning, Project Planning, Contract Management, Project Coordination, Construction, Contractors, Construction Management, Negotiation, Renovation, Budgets, Business Planning, Project Management, Team Building, Residential Homes, Quality Assurance, Customer Service, Coaching, New Business Development, Procurement, Project Estimation
Education
Grant Macewan College 2000 — 2002
Business and Risk Management, Insurance
Wawanesa Insurance January 2014 - Present
HED Insurance/Western Financial Group October 2004 - January 2014
HED Insurance/Western Financial Group August 2009 - September 2010
HED Insurance & Risk Services October 2006 - October 2007
Momentum Healthware Inc. 2002 - 2004
Investors Group Financial Services Inc. 2000 - 2002
Skills
Recruiting, Employee Benefits, Employee Relations, Performance Management, Succession Planning, Labor Relations, Organizational..., Employee Engagement, Employee Management, Employee Recognition, Strategic Planning, Human Rights, Insurance, New Hire Orientations, Human Resources, Benefits Administration, Talent Acquisition, Talent Management, Onboarding
Education
University of Manitoba
Human Resources Certificate Program
Red River College 1998 — 2000
Business Administration Diploma, Majors: Marketing & Administration
University of Manitoba
Bachelor of Arts, Labour & Workplace Studies
Wawanesa Insurance 2007 - Present
MTS Allstream 1993 - 2007
MTS Allstream 1984 - 1993
Skills
Data Modeling, Data Warehousing, Systems Analysis, Requirements Gathering, Cognos, Requirements Analysis, Business Analysis, Business Intelligence, SDLC, Integration, SOA, Business Requirements
Education
Red River College 1979 — 1981
Computer Analyst Programer
River East Collegiate
Wawanesa Insurance April 2012 - Present
Independant Consulting March 2009 - April 2012
IBM Canada March 2005 - April 2009
University of Winnipeg February 2005 - 2007
The Canadian Wheat Board July 2002 - March 2005
Impac Services August 2001 - July 2002
Meridian Technology Group October 1999 - July 2001
The Canadian Wheat Board April 1996 - October 1999
Skills
PL/SQL, Informatica, ETL, Shell Scripting, Business Intelligence, SQL, ERP, Unix, Oracle SQL, Oracle E-Business Suite, Data Warehousing, Oracle Applications, Oracle Financials, Oracle Discoverer, Oracle Reports, Administration, Integration, AIX, T-SQL
Education
Red River College 1994 — 1996
CAP, Information Technology
Kenneth Sawyer Insurance Brokers August 2014 - Present
Wawanesa Insurance March 2013 - October 2013
Ives Insurance Services, Inc. January 2012 - October 2012
DJM Insurance Services March 2010 - May 2010
Cypress Point Insurance January 2007 - July 2007
Arrowhead General Insurance Agency January 2007 - July 2007
Arrowhead General Insurance Agency January 2006 - January 2007
Arrowhead General Insurance Agency January 2001 - January 2007
Sharp HealthCare March 2003 - January 2006
Golden Eagle Insurance March 1992 - December 2001
Skills
Commercial Insurance, Workers Compensation, Insurance, Customer Service, Commercial Lines, General Insurance, Casualty, Property & Casualty..., Excel, Word, Microsoft Office, PowerPoint, Homeowners, Legal Liability
Education
Florida Institute of Technology 2009 — 2011
Associates, Liberal Arts
Florida Institute of Technology 2009 — 2011
Associate in Arts Degree, Liberal Arts
Mike Russ Schools 2009 — 2009
P & C Agents and Brokers license
AICPCU 1998 — 2006
Associate in Underwriting, Associate in Insurance Services, Insurance
Insurance Institute of America
Certificate, General Insurance
Helix High School 1974 — 1978
General
Centers for Education and Technology
Associate; Associate, Insurance Services; Underwriting
Wawanesa Insurance May 2012 - Present
Tim Hortons September 2007 - May 2012
Skills
•Utilizes knowledge of..., •Excellent..., •Strong communication..., •Effective problem..., •Brings a Professional..., •Applies a systematic..., •Excellent customer..., •Works well in both..., •An Enthusiastic hard..., •Very strong attention..., •Quick learner, •Determined toward..., Able To Work Under..., Able To Multi-task, •Able to analyze and..., Customer Service, Microsoft Word
Education
George Brown College 2010 — 2012
Diploma, Medical Office Administration
Holy Trinity Catholic Secondary School2006/2010
St. Andrew Catholic Elementary School1996/2006
Manitoba Public Insurance January 2011 - Present
Black Pearl Technologies Inc. June 2002 - Present
Great-West Life November 2009 - December 2010
Canwest September 2007 - August 2009
Wawanesa Insurance April 2006 - June 2007
Great-West Life April 2003 - March 2006
E-Care Contact Center March 2004 - August 2004
Investors Group Financial Services Inc. June 2002 - April 2003
INSI Strategic Technologies November 1999 - May 2002
Indicom Technologies October 1998 - November 1999
Skills
Technical Architecture, Solution Architecture, Architecture, System Architecture, Project Management, Enterprise Architecture, Infrastructure..., Business Analysis, Security, Disaster Recovery, Program Management, Unix, Integration, Data Center, Leadership, Enterprise Software, Servers, Oracle, Vendor Management, Windows Server, Requirements Gathering, Databases, Systems Analysis, Linux, Software Documentation, Architectures, Database Design, IT Strategy
Education
Red River College 1975 — 1976
Computer Analyst Programmer
Wawanesa Insurance December 2012 - Present
Wawanesa Insurance March 2008 - December 2012
Wawanesa September 2006 - March 2008
Wawanesa Insurance February 1995 - September 2006
Skills
Underwriting, Leadership, Property & Casualty..., Insurance, Liability, Casualty, General Insurance
Education
Ashford University 2011 — 2015
Bachelor's Degree, Leadership
Insurance Institute-Pennsylvania 2004 — 2008
CPCU, Insurance and Finance
Horace Mann August 2014 - Present
Guidewire Software, Inc. March 2007 - August 2014
Insurance Corporation of British Columbia January 2012 - June 2013
Wawanesa Insurance March 2010 - December 2011
Accident Fund Insurance Company of America June 2008 - March 2010
Liberty Mutual Insurance March 2008 - May 2008
Great American Insurance April 2007 - January 2008
GMAC ResCap, GMAC-RFC, Homecomings Financial May 2004 - March 2007
Greenbrier & Russel January 1999 - May 2004
Matrix Resources September 1998 - January 1999
Skills
Guidewire, ClaimCenter, Software Project..., Process Improvement, Restructuring, SDLC, Business Analysis, Requirements Analysis, Agile Methodologies, Requirements Gathering, Enterprise Architecture, Business Requirements, PMP, Integration, PMO, IT Strategy, Scrum, Agile Project Management, Data Warehousing, Project Portfolio..., Visio, Program Management, Vendor Management, Project Management, Business Process..., Communication, Risk Management, Testing, Strategy, Management, Project Planning
Education
DeVry Institute of Technology 1982 — 1985
Bachelor's Degree, Computer Information Systems, 3.12
Guidewire Software 2012 - Present
Guidewire Software May 2012 - November 2012
The Co-operators July 2011 - May 2012
Wawanesa Insurance February 2010 - June 2011
The Co-operators March 2007 - February 2010
Points.com September 2005 - December 2006
Finansia Inc April 2003 - August 2005
Skills
Integration, Enterprise Architecture, Java Enterprise Edition, SOA, Agile Methodologies, Guidewire, Websphere, Ant, Web Services, Spring, ESB, EJB, Weblogic, Requirements Analysis, XML, JSP, Solution Architecture, SQL, Hibernate, DB2, Scrum, WebSphere Application..., Eclipse, Oracle, Guidewire PolicyCenter, Gosu, JPA, Struts, JUnit, Agile, Android, Microsoft SQL Server, UML, Architecture, GWT, Servlets, Guidewire ClaimCenter, WebSphere Message Broker, Google web toolkit, Sprint Roo, JSTL, Apache Tiles, Google App Engine, Groovy, Grails, Ruby, Ruby on Rails, Eclipse RCP, Eclipse PDE, ZK
Education
Ryerson University 2003 — 2004
Computer Software Engineering
Seneca College of Applied Arts and Technology 2002 — 2003
Object-oriented analysis, design and programming
University of Tehran 1991 — 1995
B.Eng, Chemical Engineering
Wawanesa Insurance April 2013 - Present
Online Business Systems January 2006 - April 2013
Skills
Requirements Gathering, Requirements Analysis, SDLC, Integration, Software Project..., Enterprise Architecture, Solution Architecture, Business Analysis, Systems Analysis, Microsoft SQL Server, Software Development, Business Process
Education
Red River College 2001 — 2002
Wawanesa Insurance November 2008 - December 2010
Wawanesa 2007 - 2007
NDS October 2004 - August 2005
Redux 2000 - 2004
ECI Telecom February 1998 - March 2000
Skills
Software Development, Software Project..., JIRA, Quality Center, Software Engineering, Object Oriented Design, Linux, Business Requirements, Software Design, TCP/IP, Management, HP QTP, SoapUI, Integration, Databases
Education
Ben-Gurion University of the Negev 1993 — 1997
BSc., Computer Sciences
Gubkin Russian State University of Oil and Gas 1987 — 1993
Applied Mathematics
Red River Mutual March 2015 - Present
Online Business Systems November 2007 - February 2015
Wawanesa Insurance April 2006 - November 2007
MTS Allstream November 2005 - December 2005
Skills
Requirements Gathering
Education
Red River College 2005 — 2010
Business Analyst, Business Analysis
Guru Nanak Dev University 1994 — 1997
M.C.A, Computer S/W
Travelers November 2014 - Present
The Hartford March 2008 - May 2013
Keller Williams Real Estate January 2007 - March 2008
Safeco Insurance August 2001 - September 2006
Wawanesa Insurance October 1999 - August 2001
GEICO September 1997 - February 1999
Skills
Selling, Customer Service, Insurance, Underwriting, Real Estate, Marketing, Negotiation, First Time Home Buyers, Mortgage Lending, Property & Casualty..., Property, Account Management, Salesforce.com, Sales Management, Sales, Team Building, Commercial Insurance, Agency Relationship..., Policy Analysis, Strategic Planning, Communication Skills, Sales Presentations, Proposal Writing, Teamwork, Risk Assessment, Risk Management, Peer Mentoring, Public Relations
Education
California State University-Fullerton 2003 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
National Polytechnic College Of Science April 2008 - Present
Elagant Set March 2003 - Present
Ashford University May 2004 - September 2005
Wawanesa Insurance January 2000 - August 2004
Education
Chapman University 2002 — 2004
Two year 1994 — 1996
AA, Legal Assistant
Wawanesa Insurance August 2015 - Present
eRAD Consulting Inc. August 2007 - Present
MTS Allstream December 2009 - June 2015
Investors Group August 2007 - December 2009
MTS (Manitoba Telecom Services) December 2005 - August 2007
Protegra October 2004 - August 2007
IQON Financial Inc February 1999 - October 2004
Great-West Life March 1990 - February 1999
Red River College 1988 - 1989
Skills
PMP, Software Project..., Requirements Analysis, Integration, Systems Analysis, Requirements Gathering, SDLC, Solution Architecture, Project Portfolio..., Program Management, Resource Management, Agile Methodologies, Project Delivery, PMO, Business Process, Agile Project Management, Business Process..., Vendor Management, Project Management
Education
Red River College 1985 — 1987
CAP, Computer Analyst/Programmer
University of Manitoba 1982 — 1985
General Science, Computer Science, Statistics
Wawanesa Insurance October 2011 - Present
Resolute Technology Solutions Inc. March 2007 - Present
Independent Consultant June 2006 - February 2007
National Leasing January 2006 - June 2006
Loring Ward 2003 - 2005
Assante 1999 - 2002
Skills
Systems Analysis, Business Analysis, Requirements Analysis, Application Development, Data Analysis, Software Development, Integration, Analysis, Visual Basic, Business Requirements, Software Documentation, Crystal Reports, Requirements Gathering, Business Process, Web Applications, Microsoft SQL Server
Education
Red River College 2010 — 2015
Technology Management Certificate, Information Technology
The University of Winnipeg 2010 — 2011
The Master Certificate in Business Analysis, Business Analysis
Advance Micro Design, Edmonton 2004 — 2004
Designing Business Solutions, Information Technology
Advance Micro Design, Edmonton 2003 — 2003
Gathering and Analyzing Business Requirements, Information Technology
Polar Bear, Winnipeg 2002 — 2002
Programming with Microsoft Visual Basic .NET, Application Development
Professional Development Group, Winnipeg 2002 — 2002
The Challenge of Leadership, Professional Development
Advance Micro Design, Edmonton 2001 — 2001
Optimizing SQL server 7.0, Database administrator
Red River College 1997 — 1999
Software Certificate Development Program, Information Technology
Punjabi University 1993 — 1995
B.A., Economics
Professional Computer Centre 1992 — 1992
Diploma in Computer Science, Information Technology
Wawanesa Insurance April 2006 - Present
LeChat Nail Care Products July 2012 - October 2014
Something Silver June 2004 - September 2005
County of SD Health and Human Services Agency November 2003 - January 2004
Skills
Customer Service, Photoshop, Social Media, PowerPoint, Microsoft Office, Insurance, Facebook, Microsoft Excel, Social Media Marketing, Marketing, Event Planning, Microsoft Word, Data Entry, AED certified, CPR certified, Sales, Social Networking, Event Management, Advertising, Retail, Windows, Editing, Copy Editing, Windows Vista, Windows XP Pro, Windows 7, Windows 8, Copywriting, Microsoft Publisher, Instagram, Pinterest, Call Centers, Lotus Notes, Hootsuite, Employee Training
Education
San Diego State University-California State University 2008 — 2009
Bachelor of Arts, Communication Advertising
University of California, Irvine 2004 — 2005
General education coursework completed, Sociology
Will C. Crawford High School 2000 — 2004
HS Diploma
Wawanesa Insurance September 2009 - Present
Aon October 2008 - May 2009
Opinion Search September 2008 - October 2008
Education
Concordia University 2003 — 2008
BA, Economics, Business Studies
Government of Manitoba 2012 - Present
Wawanesa Insurance July 2010 - September 2012
Great-West Life December 2005 - June 2011
PBM 1999 - 2000
Skills
Enterprise Software, Enterprise Service bus, SONIC, XML, Java, SQL Server, Software Development, Web Applications, SQL, Microsoft SQL Server, ESB, JMS, Sonic, ASP.NET, SDLC, Java Enterprise Edition, SOA
Education
University of the Punjab, Lahore 1991 — 1994
B.Com, Management
Athabasca University
Athabasca University
Red River College
Information System Technology (Application Developement)
Sun Micro Systems
Sun Certified Java Developer / Sun Certified Web Component Developer
Systex International
Diploma in Software Engineering, Application Development
Service Scolaire Sesco June 2003 - August 2013
Club Med November 2012 - July 2013
Club Med November 2011 - November 2012
Centre de Transition Le Sextant In May 2009 - May 2010
Wawanesa Insurance May 2008 - January 2009
Java U Café May 2007 - April 2008
Skills
Customer Service, Office Administration, Leadership, Communication, Outlook, Microsoft Excel, Accounts Receivable, Accounts Payable, Claims Management, Data Entry, Microsoft Word, Accounting
Education
Université de Montréal - HEC Montréal 2008 — 2011
1, Accounting, Bachelor
College André Grasset 2006 — 2008
DEC, Business Administration and Management, General
Collège St-Sacrement 2001 — 2006
Wawanesa Insurance October 2014 - Present
Mitchell International, Inc. July 2007 - October 2014
Fujitsu Transaction Solutions, Inc. 1998 - July 2007
Quintiles 1995 - 1998
Skills
SaaS, Licensing, Strategic Partnerships, Mergers & Acquisitions, Contract Negotiation, Enterprise Software, Litigation Management, Start-ups, Salesforce.com, Insurance, Employment Law, Cross-functional Team..., Process Improvement, Strategy, Business Development, Strategic Planning, Product Management, Executive Management, Due Diligence, Leadership
Education
University of San Diego 2014 — 2016
Master of Business Administration (MBA) - expected January 2016
California Western School of Law 1992 — 1995
Juris Doctor, Law
San Diego State University-California State University 1987 — 1991
Bachelor of Arts (B.A.), History
Wawanesa Insurance November 2011 - Present
Education
Georgian College
City of London, Canada March 2014 - Present
City of London, Canada June 2004 - Present
ClaimsPro Inc. 2001 - 2004
Aviva plc 1999 - 2001
Wawanesa Insurance 1997 - 1999
Skills
Claims, Risk Management, Claims Management, Insurance, Liability, Risk Assessment, Claims Resolution, Policy, General Insurance, Subrogation, Casualty, Legal Liability, Property & Casualty..., Commercial Insurance, Financial Risk, Employee Benefits, Claim, Claims Handling, Accident, Casualty Insurance
Education
The Insurance Institute of Canada
FCIP, Risk Management
Western University
CRM, Risk Management
Fanshawe College 1995 — 1997
CIP, INSURANCE
The Co-operators February 2015 - Present
CNS Insurance November 2012 - January 2015
CNS Insurance March 2008 - October 2012
Wawanesa Insurance October 2006 - March 2008
Wawanesa Insurance July 2005 - October 2006
Skills
General Insurance, Commercial Insurance, Property & Casualty..., Microsoft Excel, Microsoft Word, Lotus Notes, Automobile, Underwriting, Spanish-speaking, Customer Service, Always Willing to Learn, Positive Team Player, Organization, Insurance, Liability, Claims Management, Claim, Property Claims, Casualty, Legal Liability, Claim Investigation
Education
Insurance Institute of British Columbia
Kwantlen University College
TD Insurance March 2008 - Present
AXA 2007 - 2008
Unifund Assurance 2001 - 2004
Liberty Mutual Insurance 1997 - 2001
Wawanesa Insurance February 1997 - October 1997
Wawanesa Insurance May 1995 - February 1997
Wawanesa Insurance 1993 - 1997
H. Later and Company Ltd 1989 - 1997
Skills
Insurance, Customer Service, Claims Management, Leadership, Strategic Planning, Property & Casualty..., Risk Management, Claim, General Insurance, Microsoft Office, Brokers, Negotiation
Education
George Brown College 1987 — 1988
business / Arts
George Brown College
Insurance Institute of Canada
Wawanesa Insurance November 1996 - Present
Sears Canada September 1991 - June 1995
Skills
Project Management, Training, General Insurance, Operations Management, Account Management, Negotiation, Sales Management, Problem Solving, Insurance, Customer Service
Education
École des sciences de la gestion (ESG UQAM) 2012 — 2016
Certificate in Management, Human Resources Management and Services
Vanier College 1990 — 1992
Bachelorâs Degree, Social Sciences
MetLife Auto & Home March 2011 - Present
MetLife Auto & Home December 2010 - Present
Wawanesa Insurance May 1997 - June 2010
Wawanesa Insurance May 1997 - June 2010
Golden Eagle Insurance August 1996 - March 1997
Skills
Licensed Adjuster
Education
San Diego Mesa College
General
Waipahu High School
D3 Technologies March 2008 - Present
Premier Designs 2010 - 2010
GEICO April 2007 - December 2007
Fireman's Fund Insurance Company January 2000 - September 2006
Wawanesa Insurance January 1997 - January 1999
Skills
Liability, Microsoft Office, Process Improvement, Microsoft Excel, Claims Management, Claim, Property & Casualty..., Visio, Data Analysis, Microsoft Word, Underwriting, Risk Management
Education
National University 2002 — 2004
Bachelor's degree, English Language and Literature, General
CIBC January 2015 - Present
Medworxx June 2012 - January 2015
Wawanesa Insurance November 2011 - June 2012
YYZ Travel October 2010 - November 2011
Bell Canada January 2006 - September 2010
Commodore Travel Inc March 2006 - August 2009
Ryerson University Office of Advancement October 2004 - May 2009
Skills
VPN, Troubleshooting, Network Administration, Database Administration, Windows, Software Documentation, Network Security, SQL, Routers, Telecommunications, Programming, Switches, Microsoft Office, Linux, Customer Service, Business Analysis, Team Leadership, Systems Analysis, Time Management, Microsoft Excel
Education
Ryerson University 2004 — 2010
Bachelor of Commerce, Business Technology Management
NCRB May 2008 - Present
Wawanesa Insurance September 2006 - November 2007
USAA February 2005 - July 2006
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Microsoft Word, Workers Compensation, Claim
Education
Academy of Art University 2014 — 2018
Bachelor of Fine Arts (BFA)
Southwestern Community College 1995 — 1996
Hampton University 1994 — 1995
English Arts
Wawanesa Insurance January 2013 - Present
Wawanesa Insurance August 2011 - January 2013
Macy's February 2011 - August 2011
Pacific Arts Dance Studio October 2009 - January 2011
Fortune Traders Corporation December 2007 - January 2009
Skills
Customer Service, Insurance, PowerPoint, Employee Benefits, Microsoft Office, Cashiering, Microsoft Excel, Sales, Time Management, Outlook
Education
San Diego State University-California State University 2006 — 2010
Bachelors of Sciences, Business Administration - Management
Farmers Insurance May 2015 - Present
G4S Compliance & Investigations August 2014 - Present
Wawanesa Insurance July 1997 - August 2013
State Farm Insurance April 1987 - January 1991
Skills
Liability, Claim, Legal Liability, Claim Investigation, Claims Handling, Customer Service, Claims Investigations, Indemnity, Claims Management, Casualty, Property & Casualty..., Insurance, Subrogation, Liability Analysis, General Insurance, Claims Resolution, Automobile Liability, Accident, Insurance Adjusting, Property Damage, Commercial Insurance, Professional Liability, General Liability, Litigation Management, Property Claims, Commercial Lines, Casualty Insurance, Insurance Claims
Education
North Carolina Central University 1983 — 1984
B. A., Political Science
Durham Technical Community College 1981 — 1982
Associate's degree, Business Administration and Management, General
Wawanesa Insurance July 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Catholic Central
Fanshawe College
Insurance
Agriculture and Agri-Food Canada January 2014 - Present
Manitoba Public Insurance March 2011 - December 2013
Investors Group August 2010 - December 2010
Agriculture and Agri-Food Canada April 2006 - July 2010
Great-West Life March 2004 - December 2005
Wawanesa Insurance March 2002 - November 2003
Rise Health October 2000 - February 2002
Ceridian Canada Ltd. June 1997 - October 2000
Skills
Test Planning, User Acceptance Testing, Software Quality..., Quality Assurance, SDLC, Test Cases, Quality Center, Requirements Gathering, Test Automation, Test Management, Requirements Analysis, Regression Testing, Testing, Agile Methodologies, Systems Analysis
Education
Red River College 2011 — 2012
Diploma, Business Analyst
The University of Winnipeg 1992 — 1997
Bachelor of Science (BSc), Business Computing
Wawanesa Insurance March 2010 - March 2012
VMware January 2009 - August 2009
UC San Diego Health System February 2008 - May 2008
Skills
Customer Service, Microsoft Office, Computer Hardware, HIPAA, Healthcare, Data Entry, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, EMR, Process Improvement, Recruiting, Management, Hospitals, Clinical Research, BLS
Education
Grossmont College 2009 — 2011
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
San Diego State University-California State University 2006 — 2008
Bachelor if Science, Public Health and emphasis in Health Science
Wawanesa Insurance
Skills
Liability, Claims Management, General Insurance, Casualty, Insurance, Commercial Lines
Education
Mohawk College
CIP, Insurance
Wawanesa Insurance 1993 - February 2013
Wawanesa Insurance 1993 - 2013
Impressions Type Art & Print May 1983 - 1996
Education
Red River College 1975 — 1976
Graphic Arts Certificate
Wawanesa Insurance January 2014 - Present
Wawanesa Insurance May 2005 - Present
Skills
SDLC, Insurance, Property & Casualty..., Underwriting, Commercial Insurance, General Insurance, Casualty, Microsoft Excel
Education
George Brown College 2000 — 2001
Chef Training
Danforth Technical Institute
OSSD
The Guarantee Company of North America - La Garantie January 2015 - Present
North Waterloo Farmers Mutual April 2012 - July 2014
Crawford & Company August 2007 - April 2012
Wawanesa Insurance April 2006 - August 2007
Skills
Insurance, Property & Casualty..., Liability, Casualty, General Insurance, Underwriting, Lotus Notes, Commercial Lines, Legal Liability, Professional Liability, Data Entry, Claim Investigation, Claims Management
Education
University of Waterloo 2003 — 2005
Bachelor of Arts (B.A.), Social Development Studies
Carleton University 2002 — 2003
Wawanesa Insurance July 2012 - Present
The Canadian Wheat Board August 2002 - June 2012
MTS Allstream October 1986 - July 2002
Skills
Team Leadership, Problem Solving, Teamwork, Enterprise Architecture, Solution Architecture, Application Architecture, Project Planning, Oracle E-Business Suite, Software Development, Integration
Education
Brandon University 1983 — 1986
B. SC., Computer Science & Mathematics
Wawanesa Insurance April 2011 - Present
Wawanesa Insurance June 2000 - April 2011
Education
Grossmont College 1981 — 1984
business
Wawanesa Insurance February 2011 - Present
Skills
Claim, Insurance, Liability, Commercial Lines, Property & Casualty..., Property Damage, Private Investigations, Claims Management, Professional Liability, Casualty, Litigation Management, Risk Management, Subrogation, Claim Investigation, Commercial Insurance, Fraud, Legal Liability, Accident, General Insurance, Workers Compensation, Claims Handling, Team Leadership, Casualty Insurance, Investigation, Liability Analysis
Education
National University
BPA
Wawanesa Insurance November 1990 - Present
Skills
Team Leadership, Employee Benefits, Process Improvement, Marketing, Performance Management, Requirements Analysis, Requirements Gathering, Enterprise Architecture, Team Building, Time Management, Vendor Management, Software Documentation, Management, Business Intelligence, IT Management
Education
Red River College 1987 — 1988
Sales and Marketing
University of Manitoba
PMAC
Warren Collegiate
High School Diploma
Wawanesa Insurance Technical Team LeadBlizzard InteractiveJuly 2010 - August 2015
Blizzard Interactive July 2008 - July 2010
E-Care Contact Centers October 2005 - July 2008
Canada Revenue Agency March 2000 - October 2005
Skills
PeopleSoft, PeopleCode, PeopleSoft CRM, PeopleSoft -..., PeopleSoft -..., SQL
Education
Red River College 1998 — 2000
CAP
Red River College 1996 — 1998
Business Administration, Accounting
Wawanesa Insurance 2005 - 2012
Allevato Tax Service 2004 - 2005
Workmen's Auto Insurance Company 1995 - 2001
AAA Northern California, Nevada & Utah Insurance Exchange 1989 - 1995
Mercury Casualty 1987 - 1988
Skills
Claims Handling, Tax Preparation, Customer Service, Bookkeeping, Field Work
Education
Iowa Central College 1986 — 1987
Crawford & Company June 2014 - Present
Wawanesa Insurance June 2011 - June 2014
Skills
Casualty, Claim, Liability, Claims Management, Property
Education
Carleton University
Bachelor of Arts (BA), Psychology
Insurance Institute of Canada
Chartered Insurance Professional (CIP)
University of Toronto
Associate in Risk Management (ARM)
Wawanesa Insurance November 2008 - Present
Education
San Diego State University-California State University
Winnipeg Harvest July 2014 - Present
Cambrian Credit Union June 2010 - August 2013
Wawanesa Insurance 2003 - 2010
Skills
Software Development, Training Delivery, Technical Support, Customer Support, Bookkeeping, Accounting, SQL, JavaScript, CSS, Public Speaking, Customer Service, Requirements Analysis, Web Development
Education
Red River College 2014 — 2015
Accounting Technology/Technician and Bookkeeping
Red River College 1999 — 2000
Computer Analyst Programmer, Computer Programming, 4.0 Honour Roll
Wawanesa Insurance June 2014 - Present
Wawanesa Insurance October 2009 - May 2014
Skills
JavaScript, Java, Oracle SQL Developer, HTML, jQuery, CSS, Eclipse, Microsoft SQL Server, Agile Methodologies, Bootstrap, Struts, XML, dotCMS
Education
Centrol Escolar University
BS Mathematics
Red River College
Software Development