WDS Global
Industry: IT service management company
DescriptionHeadquarters: Poole, United Kingdom CEO: David Ffoulkes-Jones (Jan 2000–) Founder: David Ffoulkes-Jones Founded: 1995, Poole, United Kingdom Acquisition date: 2012 Parent organization: Volaris Group Inc.
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WDS Global Employees
Rare Quality talent March 2015 - Present
self September 2013 - Present
self employed February 2005 - Present
Wings chapel February 2014 - April 2014
Blondie's July 2012 - February 2013
O finnigan's March 2009 - March 2011
Eye candy gogo June 2007 - March 2011
WDS Global December 2007 - April 2010
Car shows June 2005 - September 2007
Hot Import Nights June 2005 - June 2005
Skills
Acting, Audio Engineering, Call Centers, Computer Hardware, Computer Repair, Customer Service, Dance, Entertainment, Film, Mac, Microsoft Office, Management, Music, Networking, OS X, Photoshop, Sewing, Software Documentation, Software Installation, Sound, Windows, Troubleshooting, Technical Writing, Windows 7, Fashion, Cosmetics, Creative Writing, Social Networking, Cosmetology, Photography, Social Media, Social Media Marketing, Advertising, Mobile Devices, Stage, DJ, Composition, Video Editing, Recording, Music Production, Video Games
Education
university of Makeup 2014 — 2014
certificate, makeup
Everett Community College 2006 — 2008
n/a, communications, computers
WDS Global 2006 - 2011
Verizon Superpages February 2004 - January 2006
Bayliner Marine 2003 - 2004
B/E Aerospace 2002 - 2003
Boeing January 1996 - December 1999
Skills
IT Operations, Website Development, Photoshop, HTML, Windows & Mac operating..., Employee Training, Supervising, Software Deployment, Ghost Imaging, Network Administration, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Servers, Blackberry, Android, PDA, Modems, Router Configuration, Peripherals, Netopia, Desktop Computers, XP, Software Installation, Computer Hardware, Troubleshooting, Hardware, Windows Server, Software Documentation, Windows, Software, Routers, Microsoft Office 2007, Testing, Outlook, Printers, Customer Service, Technical Support, Norton Ghost, Active Directory, Training, Customer Satisfaction, Process Improvement, Cisco Technologies, Computer Maintenance, Microsoft Exchange, Hardware Support, SMTP, Windows 7, Systems Analysis
Education
Edmonds Community College 2000 — 2002
Certificate
Skagit Valley College 1999 — 2000
Web Design
West Seattle Computers July 2014 - Present
The Moth December 2013 - Present
Alt13 September 2013 - Present
Frontier Communications December 2009 - September 2013
Verizon October 2007 - December 2009
Verizon October 2007 - December 2009
THE TANK STUDIOS February 2007 - May 2007
WDS Global November 2005 - February 2007
CROSS MEDIA SERVICES WEST August 2003 - January 2005
Skills
Troubleshooting, Telecommunications, Call Center, Technical Support, Windows, Project Management, SharePoint, Customer Service, Active Directory, Windows Server, Software Documentation, Fiber Optics, Audio Engineering, Audio Post Production, Video Editing, Videography, Photography, Portrait Photography, Adobe Creative Suite, Pro Tools, Sony Vegas, Wireless, Cisco Technologies, Routers, TCP/IP, Call Centers, Network Security, Servers, Video Production, Operating Systems, Computer Hardware, LAN-WAN, Mobile Devices, Software Installation, Networking, Network Administration, Wizard, Training, System Administration, Birthdays
Education
Art Institute of Seattle 2001 — 2003
Associates of Applied Arts, Audio Production
LEWISTON SENIOR HIGH 1996 — 2000
Diploma, Journalism, Drama, Choir, Radio Broadcast Technology
Glendale Pawn & Jewelry November 2014 - Present
Metro Phoenix APA July 2014 - Present
Lonnies Inc July 2014 - Present
STS Technical Services June 2014 - November 2014
Saint Jude RMC January 2014 - March 2014
Adecco Group February 2013 - December 2013
Self Employed September 2012 - February 2013
Cable One June 2012 - September 2012
WDS Global April 2012 - June 2012
CEC Entertainment October 2011 - March 2012
Skills
Troubleshooting, Software Installation, Windows, Technical Support, Microsoft Office, Customer Service, TCP/IP, Wireless, VoIP, Testing, Computer Hardware, Hardware, Software Documentation, Telecommunications, Access, Call Centers, Training, Billing, Operating Systems, XP, Wireless Networking, Customer Relations, Routers, Cabling, Budgets, Vendor Management, Printers, Help Desk Support, Computer Repair, Cable Networks, Conflict Resolution, Broadband Networks, Windows 7, Network Administration, Fiber Optics, Budgeting, Desktop Support, Slide Shows, Business Service..., Call Center, Workday
Education
Stevens-Henager 2010 — 2012
Associate's degree, Accounting and Business/Management, 3.95
DeVry Institute of Technology 1990 — 1992
Associate of Applied Science, Electronics
Imaginetics, LLC September 2013 - Present
Army National Guard August 2012 - Present
Ricoh Americas Corporation December 2010 - May 2012
WDS Global December 2009 - May 2010
Skills
Team Leadership, Communication, Analytical Skills, Organizational..., Father, Technical Support, Game Testing, Microsoft Office, Microsoft Excel, Microsoft Word, Radio Broadcasting, Demolition, Lean Manufacturing, Marksmanship, Integrity, Humility
Education
Full Sail University 2014 — 2016
Bachelor of Science (BS), Game and Interactive Media Design
Fife High School 2002 — 2006
TEKsystems October 2014 - Present
Apex Systems June 2014 - October 2014
Unified Grocers April 2011 - June 2012
Unified Grocers May 2007 - April 2011
TEKsystems May 2006 - May 2007
WDS Global March 2005 - May 2006
IBM December 2002 - July 2004
Skills
Software Installation, Inventory Management, Data Entry, Inventory Control, Active Directory, Windows Server, Logistics, Purchasing, Microsoft Excel, Outlook, Warehousing, VMware, Printers, SharePoint, Retail, Unix, Windows 7, Invoicing, Merchandising, Help Desk Support, NetBackup, Windows XP, HP Openview, DOS, Linux, Systems Management..., Windows XP Pro, Linksys, Netgear, Cisco Routers, Cisco Technologies, Hardware Installation, Hyper-V, Service Desk Express, Tidal Enterprise..., Servers, Troubleshooting, Hardware, Technical Support, Computer Hardware, Operating Systems, Disaster Recovery, Networking, Data Center, Windows, Red Hat Linux, Windows 8
Education
Clover Park Technical College 2012 — 2014
Associate's Degree, Computer Network and Information Security Services
WDS Global September 2009 - December 2009
Expeditors International November 2006 - April 2009
Skills
Video Games, Customer Service
Education
Eastern Washington University 2012 — 2014
Bachelor of Science (BS), Applied Technology
South Seattle Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
L4 Mobile February 2011 - Present
IceBreaker, Inc. February 2009 - January 2011
UIEvolution, Inc January 2008 - January 2009
UIEvolution October 2005 - January 2008
WDS Global February 2005 - October 2005
Rain Master Irrigation Systems January 2003 - February 2005
Motorola Mobility July 2001 - August 2002
Enhanced Technical Services August 1996 - September 1999
Skills
Strategic Partnerships, Mobile Devices, Mobile Applications, Product Management, Business Development, Go-to-market Strategy, Marketing, Wireless, Cross-functional Team..., Mobile Technology, Start-ups, Leadership, Product Marketing, Mobile Advertising, Telecommunications, SaaS, Mobile Marketing, CRM, Product Development, Management, Account Management, Mobile Internet, Program Management, Mobile Payments, New Business Development, Channel Partners, Integration, Selling, Income Statement, Mobile Commerce, Mobile Strategy, E-commerce, Mergers, Android, Mergers & Acquisitions, Business Planning, Mobile Communications, Sales, Digital Product..., OTT Platforms, Multi-platform...
Education
University of Washington, Michael G. Foster School of Business 1999 — 2001
Master of Business Administration
California Polytechnic State University-San Luis Obispo 1991 — 1995
BS
Idaho Department of Correction July 2014 - Present
Shorty's Saloon 2013 - Present
WDS Global August 2010 - January 2012
Caldwell Care Center April 2008 - June 2010
Skills
Food Service, CNA Work, Customer Service, Customer Service..., Agent Supervision, Money Management, Bartending, Mobile Technology, Computers, Books, Hotel Administration, Hotel Asset Management, Housekeeping, Filing, Telephone Skills, Phone Etiquette
Education
Brown Mackie College-Boise 2013 — 2015
Internet Truckstop October 2012 - Present
Gordmans June 2012 - October 2012
WDS Global October 2011 - January 2012
Skills
Computer Proficiency, Communication, Hardwork, Highly detail oriented, Group Work
Education
College of Western Idaho 2011 — 2011
Caldwell Senior High School 2006 — 2011
Diploma, General Education
Escape The Crate February 2014 - Present
Blue Cross of Idaho March 2010 - November 2013
WDS Global April 2008 - March 2010
Sports Authority May 2007 - March 2008
Skills
Customer Service, Microsoft Office, Management, Telecommunications, Photoshop, Photography, Microsoft Excel, Microsoft Word, Outlook, Customer Experience, Technical Support, Access, Software Documentation, Customer Satisfaction, Sales, Team Building
Education
Boise State University 2011 — 2015
Bachelor’s Degree, Psychology, 3.5
Borah High 2002 — 2006
High School
Robert half - office team February 2015 - Present
Calico Pediatric Therapy Center August 2014 - October 2014
Insight Global July 2010 - November 2010
WDS Global June 2009 - February 2010
Pearson Vue November 2004 - September 2008
Farwest Steel Corporation July 2001 - August 2004
Skills
Data Entry, Receptionist Duties, Office Clerk, Customer Service, Microsoft Office, Computer Proficiency, Team Leadership, Online Gaming, Administrative..., Filing, Fingerprinting, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Phone Etiquette, Multi-line Phone, Windows XP, Windows Vista, Windows 7, Windows 8, Training & Development, Mobile Phone Apps, Remote Troubleshooting, Troubleshooting, Team Building, Remote User Support, Remote Desktop, Purchase Orders, Event Planning, Electronic Filing, Lync, Computer Hardware
Education
Boise State University 2011 — 2014
Bachelor of Arts (B.A.), Multi-/Interdisciplinary Studies, General
Boise State University 2011 — 2014
Minor, Psychology
Boise State University 2006 — 2008
Post-Secondary Technical Certificate, General Office Occupations and Clerical Services
Boise State University January 2014 - Present
Homemaker 2009 - 2014
WDS Global 2007 - 2009
Skills
Customer Service, Event Management, Event Planning, Higher Education, Microsoft Office, Microsoft Word, PowerPoint, Public Relations, Public Speaking, Research, Social Media, Social Networking, Teamwork, Politics, International Relations, Critical Thinking, Creative Writing, Microsoft Excel, Marketing
Education
Boise State University 2003 — 2006
Bachelor of Arts (B.A.), Political Science International Relations
Boise State University 2002 — 2006
Master's degree, Educational/Instructional Technology
WDS Global March 2008 - July 2009
Radiant Systems Inc October 2008 - March 2009
Bright Shine Cleaning July 2007 - March 2008
Teleperformance USA November 2005 - March 2006
Wal-Mart September 2003 - June 2004
Skills
Customer Service, Phlebotomy, CPR Certified, Blood Collection, Drawing Blood, Capillary Puncture, Bloodborne Pathogens, Centrifuge, Laboratory Skills, Microscopes, Refractometer, Chemistry Analyzers, Hematology Analyzers, Urinalysis, IV Catheter Insertion, Compassionate, Medical Terminology, Medical Records, Surgical Instruments, Friendly Personality, Energetic team player, Proactive self-starter, Sterilization, Blood Pressure, EKG, Anesthesia, Pharmacology, Veterinary Medicine, Computer Proficiency, Windows 7, Microsoft Office 2013, PowerPoint, Microsoft Excel, Computer Hardware, Technical Support, Troubleshooting, Call Center, Event Planning, Research, Fundraising, Volunteering, Inventory, Organization, Microsoft Office, Sales, Leadership, Team Building, Training, Microsoft Word
Education
College of Western Idaho 2013 — 2013
Certification, Phlebotomy Technician/Phlebotomist
Brown Mackie College
Associate of Science, Veterinary Technology
Grifols May 2012 - Present
WDS Global May 2009 - April 2011
Skills
Customer Service, Quality Assurance, Teamwork, Communication, Efficent, Organizational...
Education
Southern New Hampshire University 2014 — 2016
Associate's degree
Boise State University 2008 — 2011
Business Administration and Management, General
DGM Legal Services December 2013 - Present
Greenwood Neighborhood Legal Clinic May 2014 - Present
Housing Justice Project April 2014 - Present
Institute for Public Representation January 2013 - May 2013
Law Office of Michael Berg June 2012 - December 2012
Astrachan Gunst Thomas Rubin, P.C. June 2012 - August 2012
Georgetown University Law Center May 2011 - December 2011
Randstad June 2010 - August 2010
WDS Global December 2007 - April 2009
Skills
Legal Writing, Legal Research, Administrative Law, Research, Document Drafting, Westlaw, Legal Issues, Lexis, Legal Assistance, Document Review, Landlord/Tenant Matters, Communications Law, Public Interest, Pro Bono, Editing
Education
Georgetown University Law Center 2010 — 2013
Doctor of Law (J.D.), Law, 3.28
University of Washington 2002 — 2008
Bachelor's degree, History, 3.3
Finest - Handcrafted Jewelry & Accessories January 2014 - Present
SVS Creative Solutions October 2011 - March 2013
WDS Global August 2011 - December 2011
Qwest October 2010 - January 2011
All-American Publishing January 2008 - September 2010
Skills
Instagram, Jewelry Design, Product Design, 3D rendering, Wholesale Operations, Photoshop, Social Media Marketing, Social Networking, Brand Awareness, Visual Arts, Creative..., Trend Forecasting, Advertising, Public Relations, Retail, Management, Event Planning, DJ, Microsoft Excel, Music Production, Social Media, Public Speaking, Marketing, Microsoft Office
Education
College of Western Idaho 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Marketing/Marketing Management, General
Capital High School – Boise ID 2005 — 2007
High School Diploma
Teleper June 2013 - March 2014
WDS Global April 2012 - June 2012
TNT Fireworks 2012 - 2012
Halloween City September 2011 - November 2011
Xerox Services December 2010 - February 2011
Northwest Distribution Company February 2010 - March 2010
North Star Management June 2009 - August 2009
Skills
Computer Hardware, Graphic Design, Graphic Arts, Music, Music Industry, Music Production, Video Games
Education
Boise Bible College 2012 — 2014
Portland Community College 2010 — 2010
Milwaukie High School 2005 — 2009
Northshore School District December 2013 - January 2014
DHInternational August 2008 - August 2010
WDS Global May 2008 - July 2008
PS Electrical July 2004 - April 2008
Seattle Children's January 2006 - June 2006
Skills
Help Desk Support, Customer Service, Network Administration, Troubleshooting, Computer Maintenance, Customer Support, Computer Hardware, Computer Repair, Computer Network..., Microsoft Office, Windows 7, Windows XP Pro, Windows 2000, Windows Services, Windows Server, Mac OS, iOS, Windows Phone, Cabling, Cable Management, Desktop Administration, Remote Desktop, Teamwork, Dependable Team Player, Wireless Networking, Network Architecture
Education
Bellevue Community College 2011 — 2013
Associate of Arts (AA), Network Systems Administrator
Innovative Control Technologies, Inc. November 2013 - Present
HumanConcepts 2010 - 2011
WDS Global 2008 - 2009
EDS Group 2008 - 2008
Teleperformance 2006 - 2007
Skills
Microsoft Office, Mac OS X, Software Testing Life..., Problem Solving, Communication Skills, Social Media, Social Networking, Technical Support, Bug Tracking, Computer Software..., Shipping, International Shipping, OS X
Education
Boise State University
Computer Science
seven point 2 November 2013 - Present
Roberson Excavation August 2010 - January 2012
WDS Global July 2009 - February 2010
Tree Top Ranches June 2003 - January 2009
Skills
Management, Customer Service, Conflict Resolution, Time Management, Inventory Management, Microsoft Office, Microsoft Excel, Teamwork, Customer Satisfaction, Microsoft Word, Team Leadership, PowerPoint, Leadership, Outlook, Retail, Cashiering, Data Entry, Sales, Training, Access
Education
Boise State University 2012 — 2015
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Micron Technology March 2014 - Present
Broadview University April 2012 - February 2014
TLC Home Health February 2012 - April 2012
DIRECTV September 2010 - June 2011
WDS Global June 2009 - September 2010
Micron Technology July 2000 - April 2008
Skills
Microsoft Office, Microsoft Excel, SharePoint, PowerPoint, Customer Service, Training, Outlook, Troubleshooting, Microsoft Word, Time Management, Admissions, Higher Education, Team Leadership, Critical Thinking, Leadership, Public Speaking, Social Networking, Event Planning, Data Entry, Team Building, Teamwork, Social Media, Data Analysis, Interviews, Resume Writing, Staff Development
Education
Boise State University 2008 — 2011
Bachelor, Human Resource Management; Business Administration
Jitasa June 2015 - Present
Les Bois Credit Union January 2013 - October 2013
WDS Global May 2009 - August 2010
Idaho Army National Guard August 2006 - February 2009
Skills
Account Reconciliation, Accounting, Banking, Mortgage Lending, Loans, Credit, Investments, Consumer Lending, Technical Support, Financial Analysis, Finance, Customer Service
Education
Boise State University 2010 — 2015
Bachelor's Degree, Accountancy, Senior
Military Financial Management Technician Course 2006 — 2006
Navicet February 2014 - Present
Supirb Technologies September 2014 - Present
HTC February 2013 - February 2014
HTC September 2011 - February 2013
HTC July 2011 - September 2011
Aerotek June 2010 - June 2011
AT&T Mobility September 2009 - June 2010
WDS Global June 2009 - September 2009
Knowles Real Estate May 2008 - September 2008
Skills
Program Management, Product Management, Management, Product Development, Cross-functional Team..., Vendor Management, Strategy, Telecommunications, Mobile Devices, Project Management, Sales, Leadership, Start-ups, Product Marketing, Process Improvement, CRM, Testing, Technical Recruiting, Marketing, Wireless, Business Analysis, Business Development, Negotiation, Manufacturing, Interviews, Project Planning, Integration, Design for Business..., Training, Operations Management, Change Management, Customer Service, Analysis, Competitive Analysis, Strategic Partnerships, PMP, Quality Assurance, Sales Operations, Mobile Applications, Product Lifecycle..., Business Intelligence, Software Design
Education
Scrum Alliance 2013 — 2013
Certified Scrum Master (CSM), Scrum Project Management
College of the Atlantic 2004 — 2009
Human Ecology, Self-designed curriculum Business, Art, and Psychology
Bellevue College
Pursuing PMP, Project Management
Boeing February 2015 - Present
Boeing August 2013 - February 2015
TravelFlex October 2007 - November 2012
Nintendo of America December 2011 - January 2012
Natasha Litchev, J.D September 2010 - March 2011
Intraspect Group LLC July 2009 - October 2009
WDS Global May 2008 - October 2008
Skills
Management, Troubleshooting, Customer Service, Training, Networking, Analysis, Time Management, Customer Satisfaction, Team Building, Sales, Teamwork, Technical Support, Strategic Planning, Data Entry, Payroll, Forecasting, Finance, Invoicing, Accounts Payable, Leadership, Inventory Management, Team Leadership, Data Analysis, Microsoft Excel, Procurement, Call Centers, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking
Education
University of Washington 2009 — 2011
Bachelor of Science Degree, Global Studies
Lake Washington Institute of Technology 2006 — 2007
Associate of Arts (AA), Biology, General
Edmonds Community College 2007 — 2009
Associates Degree, Arts and Sciences
Lake Washington Technical College 2005 — 2007
Physical Sciences
Pine Environmental September 2014 - Present
WDS Global October 2013 - February 2014
Life Uniforms January 2013 - July 2013
K & G Fashion Merchandising March 2007 - October 2010
Zales October 1996 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Experience with most...
Education
Edmonds Community College 2010 — 2012
Associates in Business Management, Business Administration and Management, General
Sno-Isle Skills Center 1982 — 1983
Department Store/Fashion Merchandising, Fashion Merchandising
WDS Global March 2009 - October 2010
Verizon Wireless June 2001 - March 2009
LIved and Studied in Mexico December 2000 - June 2001
AirTouch 1998 - 2000
AirTouch Cellular 1996 - 1999
Skills
Wireless, Vendor Management, Customer Satisfaction, Leadership, Team Leadership, Sales Management, Technical Support, Customer Experience, Retail, Account Management, Team Management, Product Management, VoIP, Sales Operations, Call Centers, Telecommunications, Project Management, Customer Service, Business Analysis, Business Development, Contract Negotiation, Troubleshooting, Cross-functional Team..., Program Management, Sales, Process Improvement, Mobile Devices, Call Center, Solution Selling, Customer Retention, Salesforce.com, Team Building, Training, 4G, Strategic Partnerships, Start-ups, Mobile Technology, Cellular Communications, Management, Strategy, B2B, Direct Sales, Operations Management, CRM, M2M, SaaS, Sales Process, Managed Services, Networking, CDMA
Education
California State University-Sacramento 1987 — 1991
Bachelor of Arts Journalism, Minor Business Administration
Pierce High School, CSU Sacramento
N/A Customer ServiceMAXIMUSNovember 2013 - May 2014
Western Power Sports January 2011 - June 2012
WDS Global January 2008 - September 2009
Skills
Medical Terminology, Customer Service, Health Insurance, Account Management, Research, Adaptability, Building Customer..., Project Management, Microsoft Office, Team Leadership, Web Applications, Customer Satisfaction, Healthcare, Blackberry, Wireless, Software Documentation, Training, Call Centers, Team Building, Data Entry, Leadership, Outlook, Time Management, Microsoft Excel
Education
DeVry University 2006 — 2008
Completed 2 years, Health/Health Care Administration/Management
School name:
Federal Way Public Schools October 2010 - June 2013
Crones & Associates July 2009 - January 2010
WDS Global January 2008 - July 2008
Round Table Pizza June 2006 - July 2007
Jet City Pizza January 2005 - February 2006
Skills
Education, Art, Technical Support, Proficient Typing Skills, Customer Service, Figure Drawing
Education
Central Washington University 2013 — 2015
Green River Community College 2012 — 2013
Associate of Arts (A.A.), Education
St Alphonsus Medical Group October 2014 - Present
Taco Bell April 2013 - Present
ProService Boise September 2012 - January 2013
WDS Global October 2011 - July 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Medical Terminology, Human Anatomy, Medical Ethics, Professional..., Cpr Certified, First Aid, AED, Multi-line Phone, Troubleshooting, Payment Systems, Phlebotomy
Education
Brown Mackie College-Boise 2012 — 2014
Diploma, Medical/Clinical Assistant
Boise School District October 2013 - Present
Brown Mackie College March 2011 - Present
Western Building Maintenance, Inc. May 2013 - June 2013
Intelligent Employment Solutions November 2008 - December 2011
WDS Global August 2010 - September 2010
All American Publishing July 2008 - August 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Research, Customer Service, Teamwork, Criminal Justice, Enforcement, English, Social Media, Windows, Photoshop, Criminal Law, Janitorial
Education
Brown Mackie College-Boise 2011 — 2013
Working towards my Associates Degree, Criminal Justice
Angell Job Corps 2009 — 2010
Diploma, Idustrial & Commercial Painting
DIRECTV October 2014 - Present
ProService March 2012 - October 2014
DIRECTV October 2010 - October 2011
WDS Global February 2008 - October 2010
US Navy December 2002 - January 2007
Skills
Quality Assurance, Troubleshooting, Testing, Software Documentation, Process Improvement, Team Leadership, Security, Quality Control, Windows, Security Clearance, Technical Writing, Training, Analysis, Technical Support, Management, Intelligence, Navy, System Administration, Integration, Call Centers
Education
Boise State University 2011 — 2014
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Boise State University 2011 — 2014
Bachelor of Business Administration (BBA), Information Technology
University of Idaho 1999 — 2001
Computer Science
Frontier Communications October 2012 - Present
Comcast Cable 2008 - 2012
WDS Global 2008 - 2008
Starving Students 2006 - 2007
Skills
Customer Satisfaction, Team Building, Microsoft Office, Customer Service, Operations Management, VoIP, Customer Retention, Sales
Education
Everett Community College 2008 — 2009
Online By Design June 2014 - Present
Bodybuilding.com April 2013 - October 2013
Scentsy September 2012 - April 2013
BeyondSoft Consulting Inc June 2011 - August 2012
Lionbridge October 2009 - June 2011
WDS Global March 2008 - September 2008
Skills
JavaScript, Node.js, HTML, CSS, Testing, Quality Assurance, Hardware Testing, Software Quality..., WHQL, Customer Service, Black Box Testing, Technical Support, Leadership, Test Management, Test Cases, Hardware, Test Automation, Software Testing Life..., Troubleshooting, Analytical Skills, Agile Methodologies, Software Documentation, Scrum, Automated Software..., Team Management, Team-oriented, Technical Communication, Technical Environments, Test Engineering, Customer Support, Bug Tracking, Regression Testing, System Testing
Education
BYU-Idaho 2009 — 2009
Holmes Electric October 2012 - Present
ADP Dealer Services December 2009 - June 2012
ADP Dealer Services January 2008 - December 2009
WDS Global August 2007 - January 2008
Skills
Organic Search, Keyword Research, Search Analytics, Salesforce.com, SEM, Web Analytics, XML, PPC, Google Adwords, JavaScript, Google Analytics, AJAX, Lead Management, HTML, SEO, Search Advertising
Education
Everett Community College 2001 — 2001
GED, GED
Local Insurance Company January 2014 - Present
Intralot September 2012 - January 2014
WDS Global 2009 - September 2012
Qwest Comminications February 2008 - April 2009
Gans Industries 1995 - 2002
Skills
Technical Support, Windows 7, BMC Remedy, Computer Hardware, Customer Service, Blackberry Enterprise..., Printers, XP, Customer Support, Software Installation, Help Desk Support, Sales, Critical Thinking, Editing, Troubleshooting, Call Centers, PowerPoint, Hardware, Laptops, Networking, Computer Repair, Blackberry, Wireless Networking, Desktop Computers, Windows XP Pro, Windows, Microsoft Office 2007, Time Management, Training, Data Entry, Teamwork, Technical Writing, Windows XP, Project Planning
Education
Boise State University 2009 — 2012
Bachelor of Arts (BA), History
This information is currently unavailable. September 2015 - Present
Adams Communication & Engineering Technology (ACET, Inc.) May 2012 - January 2015
TEKsystems December 2011 - May 2012
GDIT December 2010 - August 2011
CACI International Inc August 2010 - January 2011
Hewlett Packard Enterprise Services April 2009 - September 2010
DISYS March 2009 - September 2009
WDS Global October 2008 - January 2009
MPC Corp. July 2007 - October 2008
Adecco Technical August 2006 - July 2007
Skills
Remote Desktop, Active Directory, Computer Security, DNS, Help Desk Support, Operating Systems, Security, Servers, System Administration, System Deployment, TCP/IP, Troubleshooting, Windows Server, Technical Support, Microsoft Exchange, Networking, Software Installation, Hardware
Education
Boise State University 2014 — 2019
Mechanical Engineering
Expedia, Inc. July 2011 - Present
Best Buy October 2010 - August 2011
WDS Global August 2009 - February 2010
Zappos.com February 2005 - June 2009
Pitney Bowes Management Services November 1998 - January 2005
Skills
Access Control..., Quality Control, Quality Auditing, Process Analysis, Active Directory, Microsoft Exchange, Microsoft Office, Networking, Troubleshooting, Management, Ticketing Systems, Internal Audit, EIS, PCI Standards, Sarbanes-Oxley Act, Documentation, Testing, Training, Interviewing Skills, Recruiting, Microsoft Excel, Customer Service, Team Building, Sales, Call Centers, Process Improvement
Education
Lake Washington Technical College 2010 — 2011
Certificate, IT Support Technician
Bellevue College 2010 — 2010
Certification, CompTIA A+
Lake Washington Technical College 1999 — 2003
AAS, Electronics Technology
WonMobile March 2012 - Present
Leisure Supply March 2010 - March 2012
Transystems LLC November 2009 - February 2010
May Trucking September 2009 - November 2009
WDS Global February 2008 - February 2009
Divine Apparel May 2007 - January 2008
TSA July 2002 - April 2007
United States Air Force August 1993 - October 2000
Skills
SEO, Mobile Marketing, Social Media Marketing, Account Management, New Business Development, Social Media, Web Design, Online Video Marketing, PPC, CompTIA A+ Certification
Education
University of Maryland University College
Bachelor of Arts (B.A.), Computer Network and Security, Currently Attending
American Military University System 2003 — 2006
Bachelor of Arts (B.A.), Criminal Justice
University of Maryland University College 1997 — 2001
Associate of Arts (A.A.), Business and Management
Community College of the Air Force 1995 — 2000
Associate of Applied Science, Munitions Systems/Ordinance Technology
Polaris Business Consulting December 2012 - February 2015
Nintendo September 2012 - December 2012
SIR Construction December 2009 - July 2010
WDS Global June 2008 - December 2009
Skills
Web Development, XML, HTML, Microsoft Office, Word, Excel, XP, Troubleshooting, Microsoft Excel, Microsoft Word, Customer Service, Visio, Outlook, Windows, Windows 7, Java, Visual Basic, Databases, CSS, Web Design, JavaScript, Dreamweaver, WordPress, Photoshop
Education
Edmonds Community College 2010 — 2012
Web Application Development
Mariner High School 1992 — 1995
General, General
Computer Central January 2014 - September 2014
Northwest Recovery June 2012 - August 2013
Boise State University January 2009 - December 2011
Teleperformance / Apple March 2010 - July 2010
WDS Global February 2008 - December 2009
Dell April 2005 - December 2006
Seastrom Manufacturing January 2003 - August 2005
Davis Applied Technology College July 1998 - August 2001
Twin Falls School District May 1995 - July 1997
Skills
Educational Technology, Learning Management..., Instructional Technology, PowerPoint, Instructional Design, E-Learning, Technical Writing, Project Management, SharePoint, Program Management, Adult Education, Distance Learning, Training, Microsoft Office, Software Documentation, MCSA
Education
Boise State University 2009 — 2011
Master's of Educational Technology, Educational Technology, Online Adult Learning
Idaho State University 1990 — 1995
Bachelor's Degree, Secondary Education and Teaching, 3.73
GE Capital Real Estate June 2012 - December 2014
BDonnas Shoes (Pink Pumps & Paparazzi 4th Annual Fashion Show) April 2014 - April 2014
Abi Ferrin Studio September 2013 - January 2014
BDonnas Shoes (Pink Pumps & Paparazzi 3rd Annual Fashion Show) November 2013 - November 2013
Epic Image Styling August 2013 - August 2013
ACS (via ChaseSource LP Temporary Services) July 2011 - June 2012
The Home Depot January 2011 - July 2011
UPS (via Avion Systems Inc. Temporary Services) December 2010 - December 2010
WDS Global August 2010 - October 2010
Odyssey Fashion Show (The Loft) May 2008 - May 2008
Skills
Fashion, Fashion Design, Styling, Time Management, Illustrator, Apparel, Retail, Photoshop, Customer Service, Technical Drawing, Visual Merchandising, Fashion Illustration, Adobe Photoshop, Pattern Design, Inventory, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Adobe Ilustrator, Adobe Acrobat, Design Research, Market Research, Fashion Shows, Production Planning, Trend Analysis, Trend Research, Retail Sales, Microsoft Outlook, Document Imaging, Documentation, Filing, Organization Skills, Receptionist Duties, Mail Sorting, Multi-line Phone
Education
Art Institute of Dallas 2006 — 2013
Associate of Arts and Sciences (AAS), Fashion/Apparel Design
Hyland, creator of OnBase 2015 - Present
Hyland, creator of OnBase January 2011 - February 2015
Hyland, creator of OnBase July 2009 - January 2011
Lapis Business Solutions June 2008 - July 2009
WDS Global June 2005 - April 2006
MWR Automations (Department of Defense) January 2002 - July 2004
Skills
Ultipro, SumTotal, T-SQL, SQL, Report Writing, Cognos, Databases, SSRS, Software Integrations, ETL, SSIS, Business Intelligence, SSAS 2012, Software Development, C#, .NET, Microsoft SQL Server, SSMS 2012, T-SQL Stored Procedures, Data Warehousing, Kimball Methodology, Star Schema, Dimensional Modeling, HTML, CSS, JavaScript, ASP.NET, Windows XP, OnBase, Technical Support, Enterprise Content..., Enterprise Software, Windows, Servers
Education
Cuyahoga Community College 2013 — 2013
Additional Coursework, Computer Science, 4.0
Lakeland Community College 2012 — 2012
Additional Coursework, Computer Science, 4.0
Lakeland Community College 2008 — 2009
Associate of Applied Business, Computer Science, 4.0
Clearwater Research June 2013 - December 2013
Lifetouch Studios October 2011 - December 2011
WDS Global January 2011 - June 2011
Zamzows July 2009 - January 2010
VF Outlet Mall June 2008 - January 2009
Skills
Microsoft Excel, Microsoft Office, Teamwork, Photoshop, Microsoft Word, Research, Public Speaking, PowerPoint, English, Customer Service, Windows
Education
Boise State University 2008 — 2016
Some CollegeBoise State University 2008 — 2012
Boise Senior High 2006 — 2008
High School Diploma
Waggener Edstrom Communications March 2014 - Present
T-Mobile August 2013 - March 2014
T-Mobile October 2012 - August 2013
T-Mobile February 2008 - October 2011
T-Mobile February 2006 - February 2008
WDS Global May 2005 - January 2006
WDS Global August 2004 - May 2005
Skills
HRIS, SAP HR, Human Resources, Process Improvement, Business Analysis, Performance Management, Data Analysis, SAP, PeopleSoft, Project Management, ADP Payroll, Deferred Compensation, Wireless, Ad Hoc Reporting, Requirements Gathering, Microsoft SQL Server, Financial Reporting, Six Sigma, Financial Modeling, Relational Databases, Database Design, Financial Audits, Technical Presentations, Sales Compensation, Sales Compensation..., Certified Payroll, Compensation, Compensation & Benefit, Workday, 401k, Compensation Structures, Vendor Management
Education
Central Washington University 1999 — 2004
Bachelor of Science - Business Administration, Dual Major - Management Information Systems & Human Resource Management
City University of Seattle 2007 — 2009
MBA - Business Administration, Project Management
Masala Of India May 2013 - Present
Jet City Improv December 2012 - Present
Alpha Delta Phi September 2010 - Present
WDS Global November 2008 - September 2009
Skills
Microsoft Excel, Food, Microsoft Office, Strategic Planning, Project Management, Microsoft Word, PowerPoint, Culinary Skills, Restaurants, Call Centers, Chef, Negotiation, Windows, SharePoint, Customer Service, Product Development, Team Building, Troubleshooting, Software Documentation, Budgets, Research, Outlook, Time Management, Leadership
Education
Grand Rapids Community College 1999 — 2001
Associates, Culinary Arts, Culinary Management
Boise Parks and Recreation August 2009 - Present
Dance With Me January 2006 - Present
WDS Global May 2007 - January 2009
Education
Boise State University 2010 — 2015
Marketing and Public Relations
Austin E Lathrop High School 1996 — 1999
Diploma
Tommy Bahama February 2011 - Present
NCW Resources December 2010 - January 2011
VMC Microsoft April 2010 - December 2010
TEKsystems September 2009 - March 2010
WDS Global March 2008 - August 2009
Altell/Western Wireless September 2000 - October 2007
Skills
Windows, Microsoft Exchange, SharePoint, Databases, Software Installation, Windows Server, Citrix, Computer Hardware, Hardware, Windows 7, OS X, Help Desk Support, System Administration, Social Media, VPN, Networking, XP, Software Documentation, Technical Support, Active Directory, Troubleshooting, Lotus Notes, Laptops, Remote Desktop, Blackberry, Outlook, Windows XP
Education
Art Institute of Seattle 2007 — 2007
The Evergreen State College 1995 — 1999
BA, Communications and Computer Science
CDK Digital Marketing September 2012 - Present
Cobalt Digital Marketing April 2010 - September 2012
WDS Global December 2007 - December 2009
Skills
Troubleshooting, Domain Management, Data Aggregation, Technical Support, HTML, CSS, Microsoft Excel, Business Process..., Wireless Networking, Technical Mentoring, Training, Salesforce.com, TCP/IP, Customer Service, Wireless Broadband, Content Managed Websites, CRM, Call Tracking, Operating Systems, Computer Hardware, Linux, Unix
Education
Lake Washington Technical College 2006 — 2008
Computer Security and Network Technology
Edmonds Community College 2004 — 2006
General Studies
Pacific Backflow LLC October 2013 - Present
Sweet Melody Portraits October 2012 - Present
Self-Employed January 2004 - Present
Pacific Backflow April 2012 - October 2013
WDS Global March 2009 - December 2009
Teleperformance, USA August 2008 - January 2009
Skills
QuickBooks, Learning Quickly, Multi Tasking, Organization, Microsoft Office, Microsoft Excel, Outlook, Microsoft Exchange, Microsoft Word, Microsoft Works, iWork, Keynote, Apple Numbers, PowerPoint, XHTML, HTML 5, CSS, CSS3, PHP, phpMyAdmin, ZenCart, Close Attention to..., Task Management, Task-oriented, Mac OS, Windows, Windows 7, Microsoft Windows 98, Windows 8, Windows Vista, Windows 3.x, Call Processing, Call Centers, Case Managment, Call Routing, Cold Calling, Technical Support, Quality Assurance, TCP/IP protocols, Proficient Typing Skills, Adobe Creative Suite, Self-management, Cross Selling, Digital Photography, Accounts Receivable, Multi-line Phone, Customer Education, Tutoring, Escalations Management, Troubleshooting
Education
College of Western Idaho 2011 — 2014
Associate of Arts (A.A.), Communication
Booz Allen Hamilton February 2015 - Present
Northrop Grumman Corporation May 2013 - January 2015
Hewlett-Packard June 2011 - May 2013
WDS Global January 2011 - June 2011
Skills
IDA Pro, Malware Analysis, Reverse Engineering..., EC Council Certified..., Server 2000-2008, Blackberry Enterprise..., Active Top Secret..., Domain Controller, ISA Firewall, XP, Active Directory, Windows Server 2008..., CompTIA, System Deployment, Help Desk Support, Technical Support, Firewalls, Troubleshooting, Servers, Security, System Administration, Information Security, Information Technology, Computer Security, Windows Server, Windows XP, Network Security, Computer Maintenance, Computer Hardware, Computer Repair
Education
University of Maryland University College 2014 — 2016
Bachelor’s Degree, Cyber Security
College of Western Idaho 2010 — 2013
Associate of Applied Science, Information Security and Digital Forensics
Wyndham Vacation Ownership October 2010 - February 2014
Wyndham Vacation Ownership November 2009 - October 2010
WDS Global June 2008 - November 2009
Exotic Metals Forming Co June 2007 - March 2008
Convergys January 2006 - May 2007
Skills
Customer Service..., Excellent in MS office..., Troubleshooting, Time Management, Customer Service, Training, Program Management, Call Centers, Technical Support, Management, CRM, Customer Satisfaction, Leadership, Software Documentation, Team Leadership, Team Building, Outlook, Sales, Process Improvement, Coaching, Microsoft Excel, Account Management, Recruiting, Onboarding, Microsoft Office, Microsoft Word, Cold Calling, Performance Management, Employee Training, Business Development, Budgets
Education
Royale College of Beauty 2015 — 2016
Barber, Barbering
Green River Community College 2013 — 2015
Business Administration and Management, General
Ellensburg High School 2002 — 2003
General Diploma, General Studies
Premera Blue Cross March 2013 - Present
Seeking Employment October 2012 - March 2013
UMR November 2009 - October 2012
Safeco Insurance June 2007 - April 2009
Fluke Networks June 2005 - June 2007
WDS Global September 2004 - June 2005
AT&T Wireless November 1998 - April 2004
US Army February 1995 - February 2000
Dynacare Laboratories September 1997 - November 1998
United States Marines June 1986 - June 1990
Skills
Customer Satisfaction, Customer Service, Call Center, Management, Technical Support, Time Management, Sales, Insurance, Security, Retail, Claim, Employee Benefits, Logistics, Microsoft Office, Windows 7, Call Centers, Networking
Education
Art Institute of Seattle 1992 — 1994
Associate's degree, Design and Visual Communications, General, 2.9
Tahoma Sr Highschool 1984 — 1986
Highschool Diploma, n/a, 3.2
Tomlinson & Associates, Inc August 2013 - April 2015
jcpenney June 2013 - April 2014
WDS Global February 2013 - April 2013
Idaho State University January 2011 - December 2012
Idaho State University May 2011 - May 2012
Idaho State University May 2010 - May 2011
Idaho State University August 2009 - January 2011
Skills
Student Affairs, Public Speaking, Research, Leadership, Student Development, Higher Education, Community Outreach, Microsoft Office, Residence Life, Editing, PowerPoint, Student Leadership, Teaching, Event Planning, GIS, Customer Service, Data Collection, Grant Writing, Leadership Development, Volunteer Management, Fundraising, Program Development, Critical Thinking, Training, Qualitative Research, Microsoft Word, Academic Writing, Microsoft Excel, Program Evaluation, ArcGIS, Budgeting, Accounts Payable, Cash Handling, Sales, Adobe Illustrator, Google Docs, Office Administration, Tax Credit Housing
Education
Idaho State University 2009 — 2012
M.S., Anthropology
Idaho State University 2005 — 2009
B.A., Anthropology
Eastern Idaho Technical College 2003 — 2005
A.A.S., Landscape Management
Dollar Tree Stores March 2011 - Present
Home Instead Senior Health Care September 2011 - January 2012
WDS Global July 2011 - December 2011
Education
American Commercial College-Wichita Falls 2011 — 2012
Diploma, Medical Assistant
Vernon College 2007 — 2008
Certifcate, Cosmo
Albertsons April 2013 - Present
Travel Centers of America January 2013 - August 2013
Big Lots June 2010 - July 2012
WDS Global December 2009 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Time Management, Research, Public Speaking, Retail, Event Planning, Windows, Troubleshooting, Data Entry, Cashiering
Education
Boise State University 2004 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Borah High School 2001 — 2004
Sealed Air Corporation December 2013 - Present
American Cancer Society 2013 - Present
Fantasy Coasters of Texas March 2000 - Present
City Concrete/OK Concrete August 2013 - December 2013
L3 Communications April 2012 - August 2013
WDS Global January 2012 - March 2012
Currently between positions July 1995 - February 2011
P&WC Component Repairs 2009 - 2011
Pratt & Whitney Canada 1996 - 2000
United States Air Force July 1975 - July 1995
Skills
Environmental Permitting, Waste Management, Incident Analysis, ISO, Water, Accident Investigation, Root Cause Analysis, Hazardous Waste..., EHS, Environmental Compliance, Risk Assessment, Auditing, Environmental, Environmental Awareness, Occupational Health, Incident Handling, Continuous Improvement, Manufacturing, Inspection, Industrial Hygiene, Safety Management..., Program Management, Aircraft, Environmental..., Human Resources, HAZWOPER, Aerospace, Six Sigma, Management, Aviation, EPA, Industrial Safety, Hazard Analysis, ISO 14001, Hazardous Materials, Lean Manufacturing, Quality System, Safety Training, Iso 9000, Security Clearance, Construction Safety, Quality Management, DoD, First Aid, Quality Control, RCRA, AS9100, Emergency Management, Ergonomics, Workplace Safety
Education
Columbia Southern University 2011 — 2013
Bachelors Summa Cum Laude, Occupational Health and Safety, 4.0
University of Phoenix 2002 — 2007
Associate, General Studies, 3.56
Team Invent Guitars March 2011 - Present
Dead Strum Studios May 2009 - Present
Microsoft May 2010 - May 2011
Nintendo December 2009 - March 2010
Microsoft April 2009 - December 2009
AT&T August 2008 - January 2009
eNom June 2007 - July 2008
WDS Global November 2005 - May 2007
Skills
Audio Engineering, Music Production, Recording, Pro Tools, Sound, Music, Electric Guitar, Video Editing, Project Management, Ableton, Guitar Repair, Sound Design, Composition, Guitar, Audio Editing, Project Planning, Keyboards, MIDI, Original Music, Drums, Live Sound, Logic Pro, Professional Audio, Mastering, Audio Post Production, Ableton Live, Sound Editing, Studio Recording, Music Technology, Digital Audio, Reason, Field Recording, Audio Processing, Live Recording, Sound Reinforcement, Guitarist, Digital Recording, Audio Restoration, Mixer, Music Industry, Remixing, Bass, Band, Film Scoring, Sound Mixing, Musicians, Soundtrack, Rock, Electronic Music
Education
Berklee College of Music
Receivables Performance Management, LLC December 2014 - Present
RECEIVABLES PERFORMANCE MANAGEMENT March 2010 - July 2010
VALLEY INVESTMENTS November 2008 - April 2009
Best Buy May 2008 - October 2008
Waste Management, Inc. August 2007 - April 2008
WDS Global February 2007 - July 2007
Skills
Computer Literate, Typing, Wiring, Customer Service, Data Entry, Accounts Payable, Invoicing
Education
Central Washington University 2014 — 2016
Bachelors in Business Administration
Edmonds Community College 2011 — 2013
Associate's Degree
FRANKLIN HIGH SCHOOL 2000 — 2004
High School Diploma
Microsoft April 2011 - Present
ISOMEDIA May 2009 - January 2011
WDS Global January 2007 - December 2008
Volt/Microsoft December 2005 - March 2006
Colbert July 2004 - September 2005
Telepro Communications November 2002 - March 2004
Bertelsmann April 2001 - September 2002
Expanets May 2000 - April 2001
Qwest Communications June 1995 - February 2000
Skills
Call Center, Training, Customer Satisfaction, Telecommunications, Troubleshooting, Customer Service, Customer Experience, Recruiting, Process Improvement
Education
Central Washington University 1989 — 1994
Business Management, Minor in Communications
Currently Seeking Employment March 2014 - Present
Cocoon House October 2009 - March 2014
WDS Global April 2006 - March 2009
Seattle Office of Housing July 2002 - July 2005
Spectrum Community Services, Inc. April 1982 - July 2002
Skills
Troubleshooting, Community Outreach, Non-profits, Management, Fundraising, Workshop Facilitation, Nonprofits, Leadership, Budgets, Grants, Program Management, Customer Service, Quality Assurance, Grant Writing, Volunteer Management, Strategic Planning, Public Speaking, Program Development
Education
California State University-Hayward 1972 — 1975
Bachelor of Arts and Teaching Credential (middle school), Philosophy and Middle School Education
Rio Hondo College 1970 — 1972
Philosophy
PACE Staffing Network May 2015 - Present
TERRA Staffing Group October 2011 - May 2015
Intelius August 2010 - October 2011
WDS Global March 2008 - April 2010
Stone Soldiers Inc April 2005 - March 2008
Skills
Customer Service, Call Center, Customer Relations, Word, Microsoft Office, PowerPoint, Excel, Administration, Account Management, Documentation, Coaching, Analysis, Problem Solving, Outlook, Windows, Employee Relations, Teamwork, Negotiation, Program Management, Inventory Management, Public Relations, Hiring, Team Leadership, Software Documentation, System Administration, Call Centers, Recruiting, Microsoft Word, Team Building, Time Management, Training, Human Resources, Talent Management, Performance Management, Applicant Tracking..., Sourcing, Management, Cold Calling, Microsoft Excel, Onboarding, Customer Satisfaction, Talent Acquisition, Budgets, Leadership, Project Management, Sales, Operations Management, CRM, Technical Recruiting, College Recruiting
Education
Edmonds Community College 1996 — 1998
Associates of Arts and Sciences, General Studies
Linda Montgomery School of Investigations
Certified Legal Investigator, Investigations
Microsoft / Covestic December 2014 - Present
Microsoft / Covestic October 2013 - December 2014
Znetworks November 2011 - August 2013
Allied Trade Group, Inc. May 2011 - November 2011
A1 Best Computer September 2009 - January 2011
Progressive Tech September 2008 - February 2009
WDS Global February 2008 - July 2008
Skills
Windows Server, Technical Support, Computer Hardware, Software Installation, Network Administration, Wireless Networking, Windows 7, Microsoft Exchange, Troubleshooting, Networking, Servers, DNS Server, DNS management, Windows 9x, Customer Service, Windows Server 2008, VMware, Web Servers, HTML/XML, IIS, Windows, Computer Repair, Computer Security, Computer Maintenance, Software Implementation, IP Networking, Windows Services, DHCP, VPN, VMware ESX
Education
Cascadia Community College 2010 — 2014
AAST, Network Technology.
Edmonds Community College 2009 — 2009
GED, GED
punkrock77thrutoday.blogspot.com November 2010 - Present
H. Arthur Taylor Web Designs April 2001 - Present
NCO Group November 2009 - May 2011
Masterson Personnel February 2009 - November 2009
Robert Half International May 2008 - September 2008
WDS Global March 2006 - May 2008
Sponsor Reps July 2005 - July 2006
Agoraphobia Zine August 1994 - September 2002
KSVR Skagit Valley Radio May 1995 - April 1996
Skills
Microsoft Office, Customer Service, Documentation, Windows, Customer Relations, Access, Excel, Photoshop, Troubleshooting, Administration, Outlook, Computer Hardware, SharePoint, Word, PowerPoint, Problem Solving, HTML, Music, OS X, Social Networking, Music Industry, Software Documentation, Microsoft Word, Social Media, Technical Support, Team Leadership, Microsoft Excel, Social Media Marketing, Music Production
Education
Everett Community College
http://facebook.com/andylofgren January 2009 - Present
WDS Global October 2006 - February 2010
ACS October 2004 - March 2006
Skills
Software Documentation, Call Center, Blackberry, Telecommunications, Troubleshooting, Technical Support, Customer Satisfaction, Customer Service, Customer Experience, Windows, Call Centers, Outlook, Blackberry Enterprise...
Education
Green River Community College 2004 — 2011
Associate of Arts (AA)
Auburn Senior High School
Microsoft July 2012 - Present
Wimmer Solutions (@Microsoft) March 2011 - June 2012
John L Scott Real Estate October 2008 - March 2011
John L Scott Real Estate July 2007 - October 2008
John L Scott Real Estate July 2007 - October 2007
Boeing EHD (Contract) November 2006 - July 2007
WDS Global November 2005 - November 2006
Skills
SharePoint, Windows Server 2008, SQL Server, IIS, SCOM, SCCM, Hyper-V, SCVMM, Active Directory, F5 BigIP, Cisco IOS, Security, Microsoft SQL Server, Cisco Technologies, Operating Systems, Microsoft Exchange, Servers, Windows Server, Office 365, Windows XP, Networking, XP, Troubleshooting, Cloud Computing, Powershell, Technical Support, System Deployment, Virtualization, Switches, Microsoft Technologies
Education
Bellevue Community College 2003 — 2004
Inglemoor 2000 — 2003
SolutionsIQ March 2012 - Present
Highline College June 2010 - Present
WDS Global June 2004 - March 2012
Unified Signal 2003 - 2004
bSquare 2002 - 2003
Primus Knowledge Solutions 1998 - 2002
Skills
Agile Methodologies, Java, XP, Pair Programming, TDD, Continuous Integration, Ruby, Linux, Scrum, Spring, Maven, Eclipse, Hibernate, Mobile Devices, Extreme Programming, Test Driven Development, JUnit, GWT, Subversion, Web Services, Coaching, Training, Java Enterprise Edition, Agile Project Management, Design Patterns, JSP, MySQL, Web Applications, SQL, Software Development, Object Oriented Design, LinkedIn Endorsements, OOP, Selenium, Ant, Web Development, Oracle, Microsoft SQL Server, JavaScript, Homebrewing, Ruby on Rails, JDBC, Unit Testing, Testing, REST, Distributed Systems, Databases, Git, Scala, Spring Framework
Education
Washington State University 1994 — 1997
B.S., Computer Science
Green River Community College 1991 — 1994
Associate of Science (A.S.), Computer Science
Advanced IT Solutions, LLC January 2009 - Present
WDS Global January 2009 - Present
WDS Global January 2009 - Present
Advanced IT Solutions January 2009 - Present
http://www.advanced-itsolutions.com March 2008 - Present
WDS Global August 2009 - April 2010
Nellie's 6 Star AFH January 2000 - January 2007
IHPC, In Home Services January 1998 - January 2000
Education
University of Washington 2003 — 2005
BA, Business
Bellevue College
Computer Engineering
Rockwell Institute Real Estate
University of Washington
Business Economics
Expedia February 2012 - Present
Concur Technologies June 2009 - February 2012
Excell Data October 2008 - June 2009
Siemens July 2007 - September 2008
VMC May 2005 - July 2007
Army National Guard January 1998 - January 2006
WDS Global September 2004 - May 2005
Microvision May 2004 - September 2004
Earthlink 2000 - 2003
Education
Bellevue College 2004 — 2005
Computer Science, English
Highline College 2000 — 2003
Computer Science, English
Cross Roads High School 1998 — 1999
HS Diploma
Cobalt Group April 2008 - Present
WDS Global October 2007 - April 2008
Seattle Dive Company May 2007 - October 2007
EvolveFISH.com February 1995 - September 2006
Skills
E-commerce, Advertising, Technology Integration, Management, Online Advertising, Wordpress, Web Analytics, Web Design, SEO, CSS, SEM, Digital Marketing, Social Media, User Interface Design, Web Development, Google Adwords, Online Marketing, HTML, User Experience, Flash, Dreamweaver
Education
Divers Institute of Technology 2006 — 2007
Commercial Diving, Surface Supplied Diving, HAZMAT, NDT
Cogswell Polytechnical College 2000 — 2001
CVI
Mazda of Everett December 2010 - Present
Mazda of Everett 2010 - Present
SonoSite February 2010 - May 2010
Quality Assurance Analyst May 2008 - September 2009
WDS Global July 2005 - September 2009
Tier III Technical Support July 2005 - May 2008
AT&T Wireless/Cingular Wireless August 2002 - July 2005
Eagle Hardware and Garden/Lowes Home Improvement May 1995 - August 2002
Skills
Troubleshooting, Organization, Interior Design, Communication, Filing, 10 Key, Training, Creative Writing, Phone Skills, Phone Etiquette, Graphic Design
Education
Everett Community College 1988 — 1992
Everett Community College
Skills and Qualifications
Reading Partners April 2014 - Present
Hospital for Special Surgery (Joint Mobility Center & Lerner Children's Pavilion) October 2014 - June 2015
Brooklyn College Peer Mentor Program August 2012 - May 2013
Starbucks Coffee Company November 2010 - October 2012
Teatro Zinzanni October 2009 - August 2010
Acme Food Sales November 2008 - August 2009
KUOW Public Radio September 2007 - April 2008
WDS Global January 2005 - August 2007
Washington State Arts Alliance & Foundation March 2006 - June 2006
New Seattle Massage January 2004 - December 2005
Skills
Databases, Time Management, Recruiting, Customer Service, Human Resources, Sales, Event Planning, Microsoft Excel, Outlook, Windows, Process Scheduler, Microsoft Office, Microsoft Word, Purchasing, Social Media
Education
Brooklyn College 2011 — 2015
Bachelor of Science (BS), Exercise Science, 3.3 GPA
Seattle Central College 2001 — 2004
AA, Non-Profit Arts Management
Edmonds-Woodway High School 1994 — 1999
High School Diploma
WDS Global January 2005 - January 2007
Skills
Microsoft Office, Management, Leadership, Research, Training, Process Improvement, Project Management, Ruby, Ruby on Rails, JavaScript, Basic HTML, CSS, Web Design, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Program Management, Windows, English, Outlook, Team Leadership, Project Planning
Education
Cascadia Community College 2002 — 2003
AIS (Associates in Integrated Studies) mostly computer/business oriented, AIS
Xerox December 2013 - August 2015
MOD Superfast Pizza August 2012 - November 2013
msnbc.com April 2012 - July 2012
Obele Oil Corporation May 2010 - August 2010
WDS Global March 2009 - January 2010
Skills
Typing, Research, Editing, Proofreading, Conflict Resolution, Problem Solving, Writing, Technical Writing, Microsoft Office Suite..., Social Media, Team Leadership, Document Design, Collaborative, Independent, Diplomacy, Call Centers, Troubleshooting, Training, Time Management, Outlook, Windows 7, Windows, Windows XP, Employee Training, Microsoft Word, PowerPoint, Microsoft Excel, Team Building, Microsoft Office, Customer Experience, Coaching, Technical Communication, Customer Service, Mobile Devices, Technical Documentation, Corporate Communications, Data Entry, Information Design, Access, SharePoint, Office 2010, Management, Technical Support, Technical Training, Telecommunications
Education
Bellevue College 2011 — 2012
Preofessional Certification, Technical Writing and Editing
University of Washington 2003 — 2007
BA, Comparative Literature: Cinema Studies
Bellevue College 1999 — 2003
AA, General Education
Eastlake High School 1996 — 1999
High School Diploma, General Education
United States Army April 2011 - August 2015
United States Army August 2007 - April 2010
Washington National Guard August 2001 - August 2007
WDS Global January 2007 - May 2007
Aerotek Commercial Staffing October 2006 - January 2007
Sears Auto Center October 2002 - December 2002
United States Army June 1997 - June 2001
Mt Baker Puzzle Books April 1994 - June 1997
Tire Towne May 1988 - April 1994
Skills
Troubleshooting, Windows, C#, VB.NET, Schematic, Computer Hardware, Computer Repair, Windows 7, XP, Software Installation, Network Administration, C++, Windows Vista
Education
Columbus State University 2015 — 2019
Bachelor's Degree In Earth And Space Science, Astrophysics and Planetary Geology
University of Maryland University College 2009 — 2012
no degree, Philosophy, A
CRI Career Training 2003 — 2003
Diploma 600 clock hours, Computer Programming
Digipen Institute of Technology 2001 — 2002
no degree, Real Time Interactive Simulation
Fort Knox Armor School 2000 — 2000
Diploma, Mechanics and electricity
Harcourt Learning Direct 1998 — 2000
Diploma, PC Repair
Fort Knox Armor School 1997 — 1997
Diploma, Mechanics
Fort Leonard Wood Basic Training 1997 — 1997
Diploma, Soldier Training
Mount Baker High School 1994 — 1997
Diploma, Physics, Biochemistry, French, Journalism
First Financial Asset management June 2015 - Present
Liddy Legal Support Svc April 2015 - April 2015
Progressive Financial Services, Inc February 2015 - April 2015
Constar Financial Services April 2014 - January 2015
Phillips Dayes Law Group, P.C. September 2013 - January 2014
Capitol Corporate Services June 2012 - September 2013
Self-employed 2011 - September 2013
WDS Global May 2010 - November 2010
Maricopa County April 2006 - November 2007
US Army September 1999 - October 2003
Skills
Drafting Legal Documents, Legal Reaserch, 60 wpm, Advanced computer skills, Excellent Verbal and..., Customer Focus, Legal, Prosecution, Multi-line Phone, Legal Writing, Office Equipment, Trials, Courts, Lexis, Document Review, Legal Assistance, Legal Research, Microsoft Office, Employment Law, Criminal Law, Pleadings, Westlaw, Litigation, Civil Litigation, Leadership, PowerPoint, Microsoft Excel, Customer Service, Mediation, Corporate Law, Research, Litigation Support, Family Law, Legal Documents, Microsoft Word, Data Entry, Outlook
Education
Arizona State University 2013 — 2015
Bachelor of Science (BS), Criminal Justice & Criminology
Western International University 2012 — 2013
Bachelor of Business Administration (BBA), Legal Studies
Everest College 2009 — 2011
Associate of Science (AS), Paralegal Studies
F5 Networks July 2009 - Present
University of Washington September 2008 - June 2009
WDS Global October 2007 - August 2008
WDS Global March 2006 - October 2007
Cingular Wireless September 2004 - March 2006
GNC May 2001 - February 2002
Puget Sound Energy April 2000 - February 2001
Skills
Troubleshooting, Computer Hardware, Call Center, Customer Satisfaction, Desktop Support, Technical Support, Windows 7, Software Documentation, System Administration, TCP/IP, XP, Software Installation, Networking, Wireless, Help Desk Support, Blackberry, Microsoft Exchange, Network Administration, Wireless Networking, Telecommunications, Call Centers, VPN, DNS, Switches, Cisco Technologies, Network Security, Routers, Operating Systems, Servers, DHCP, Firewalls, System Deployment, Hardware, LAN-WAN, Active Directory, WAN, Windows XP
Education
Edmonds Community College
GED
Alchemy Art Design January 2014 - Present
Taos May 2011 - April 2012
WDS Global July 2009 - June 2010
Skills
Web Design, Web Development, Website Development, Web Analytics, Web Content, Information Technology, Technical Writing, Technical Support, Cisco Technologies, Microsoft Technologies, Adobe Creative Suite, HTML 5, CSS3, JavaScript, jQuery, jQuery UI, jQuery Mobile, PHP, Apache, Customer Support, Help Desk Support, Customer Satisfaction, CSS
Education
College of Western Idaho 2012 — 2015
AAS, Web Development
University of Washington 2005 — 2006
Digital Arts
Zumobi April 2015 - Present
BigDoor Inc. April 2014 - March 2015
WDS, a Xerox Company September 2006 - April 2014
WDS Global January 2003 - September 2006
AT&T Wireless 1996 - 2003
Skills
Wireless, Business Strategy, Leadership, Business Planning, Sales, Mobile Devices, Telecommunications, Mobile Technology, Solution Selling, Strategic Partnerships, Account Management, Salesforce.com, SaaS, Direct Sales, Performance Management, Customer Experience, Call Centers, Management, Product Management, Customer Satisfaction, People Skills, CRM, Strategy
Education
Gonzaga University - School of Business Administration 1989 — 1993
BBA, Finance
Digital Double January 2014 - Present
WorkSource August 2012 - January 2014
Moxie Software, Inc. July 2011 - July 2012
Randstad June 2011 - July 2011
TEKsystems June 2011 - July 2011
WDS Global December 2007 - September 2010
ManpowerGroup October 2006 - December 2007
Univar June 2006 - August 2007
Venturi Staffing Partners June 2005 - July 2006
FedEx Office January 2002 - June 2005
Skills
Software Documentation, Management, Windows 7, Microsoft Office, Enterprise Software, Troubleshooting, Outlook, Quality Assurance, Technical Support, Sales, Team Leadership, Microsoft Word, Microsoft Excel, Computer Hardware, Help Desk Support, Customer Service, Call Centers, Windows, Analysis
Education
Bellevue College 2013 — 2014
Digital Media Arts Certificate, Digital Media Arts
Art Institute of Seattle 1999 — 2001
Associate of Arts (A.A.), Animation, Interactive Technology, Video Graphics and Special Effects
Newport High school 1994 — 1998
Cascadia Community College March 2013 - Present
Intelius November 2008 - October 2011
WDS Global November 2007 - October 2008
Skills
Web Development, Visual C#, C#, Photoshop, Illustrator, Programming, JavaScript, CSS, Internet Troubleshooting, Network Architecture, Microsoft SQL Server, Adobe Fireworks, HTML 5, Ruby on Rails, T-SQL
Education
Cascadia Community College 2013 — 2014
Web Development, Computer Programming
Bellevue College 2012 — 2013
FyreRaven Studios December 2014 - Present
Fred Hutchinson Cancer Research Center April 2011 - December 2014
Infospace Inc April 2006 - September 2006
WDS Global June 2005 - April 2006
GTC May 2002 - September 2002
Bazillion Inc May 2000 - January 2001
Alternate Access March 1998 - May 2000
Televar Northwest September 1995 - November 1997
Televar Northwest June 1995 - September 1995
Skills
Microsoft Office, Linux, Mac OS, Windows, Smartphones, SharePoint, Technical Support, Troubleshooting, IT Service Management, Windows Server, BMC Remedy
Education
Bellevue College 2007 — 2010
Associate of Arts (AA), Computer and Information Sciences, General
Bellevue College 2007 — 2009
Associate of Arts (AA), Computer Systems Networking and Telecommunications
Google September 2014 - Present
Self Employed June 2014 - Present
ThingLogix, LLC June 2014 - Present
Avangate November 2012 - January 2014
Appirio March 2011 - October 2012
Appirio March 2009 - March 2011
KPMG November 2006 - February 2009
NAAAP Seattle August 2006 - December 2008
WDS Global July 2004 - October 2006
CMG Investments 2003 - 2004
Skills
Budgets, Financial Reporting, Financial Analysis, Accounting, Business Analysis, Process Improvement, Salesforce.com, Data Analysis, Project Management, Accounts Payable, Revenue Recognition, PeopleSoft, Analysis, Accounts Receivable, Strategic Planning, Forecasting, Project Planning, Sarbanes-Oxley Act, Sales Operations, Leadership, Finance, Business Process..., Start-ups
Education
Seattle University 2001 — 2003
Bachelor, Accounting
Bellevue College 2000 — 2001
Associate's degree, Accounting and Business/Management
Microsoft Corporation May 2008 - Present
WDS Global September 2005 - May 2008
Skills
Windows Internals, WinDbg, Kernel, Debugging, Windows, Windows Server, SharePoint, Operating Systems, Troubleshooting, Testing, Software Project..., Microsoft Technologies
Education
City University of Seattle 2005 — 2008
BS, Computer Science
Green River Community College 1998 — 2000
Associate of Arts (A.A)
HJ Heinz July 2012 - Present
Clearwater Research March 2012 - July 2012
Byington Tutoring November 2011 - July 2012
Century Link July 2011 - September 2011
WDS Global October 2010 - July 2011
College of Western Idaho January 2008 - October 2010
Boise State University September 2009 - May 2010
Building Systems Technologies May 2009 - August 2009
Parks and Recreation June 2008 - August 2008
Willie's Chevrons June 2007 - August 2007
Skills
Engineering, Microsoft Office, PowerPoint, Technical Writing, Microsoft Word, Microsoft Excel, Teaching, Solidworks, Testing, CAD, Manufacturing, Mechanical Engineering, Public Speaking, Continuous Improvement, Customer Service, Management, Lean Manufacturing, AutoCAD
Education
Boise State University 2005 — 2010
B.S, Mechanical Engineering
Costco Travel June 2014 - Present
Costco Travel November 2010 - June 2014
WDSGlobal October 2005 - April 2010
WDS Global April 2005 - October 2005
WDSGlobal August 2004 - April 2005
LMI Notary Service August 1995 - October 2004
Halfon Candy Company September 2001 - August 2004
Bellevue Community College January 2004 - June 2004
Skills
Troubleshooting, Technical Support, Telecommunications, Active Directory, Call Centers, Computer Hardware, Microsoft Exchange, Windows Server, Call Center, Servers, Networking, Cisco Technologies, Help Desk Support, Network Administration, Hardware, Blackberry Enterprise..., Wireless, System Administration, Blackberry, TCP/IP, Quality Assurance, Windows 7, XP, Mobile Devices, Windows, Customer Satisfaction, Software Installation, Project Management, Process Improvement, Operating Systems, Wireless Networking, Databases, SharePoint, DNS, ITIL, Information Technology, Team Leadership, Customer Service, System Deployment, Vendor Management, Management, VPN, Software Documentation, Disaster Recovery
Education
Bellevue College 2011 — 2013
Database Administrator Certificate, Database Administration
Bellevue College 2001 — 2004
AA - IT Technical Support, Computers, Technical Support
WDS Global 2006 - 2007
Speakeasy 2005 - 2006
Edmonds Community College 1999 - 2002
Sierra On-Line 1997 - 1999
Fabricland September 1990 - September 1991
Education
Edmonds Community College 1991 — 1997
ITT Technical Institute 1986 — 1988
AA, EET
TEKsystems October 2014 - August 2015
Intertek 2010 - 2014
Intertek 2010 - 2013
Intertek 2008 - 2010
National Software Testing Laboratories, NSTL March 2007 - 2008
WDS Global 2004 - 2007
WDS Global 2003 - 2004
Orrtax Software Solutions 2002 - 2003
Skills
Testing, Manual Testing, Mobile Devices, Mobile Applications, Mobile Phone Apps, Mobile Phone Software, Mobile Phone Industry, Management, Project Management, Quality Assurance, Software Quality..., Windows Mobile, Windows Mobile Devices, Windows Phone, Process Improvement, Program Management, Analysis, Strategy, Test Planning, Test Cases, Regression Testing, Cross-functional Team..., Operations Management, Team Leadership, Team Building, Wireless, Customer Service, Requirements Analysis, Test Automation, Quality Center, Test Management, Test Strategy, Leadership
Education
Bellevue College 2002 — 2002
Certificate, MCSE Windows 2000
Portland Community College 2001 — 2001
Certificate, A+ Certification
Portland Community College 2000 — 2000
Certificate, Advanced PC Troubleshooting
University of Washington 1994 — 1997
Bachelor's Degree, Political Science
Stadium High School 1988 — 1992
High School
Comcast Cable August 2013 - Present
Kinnelly's Katalyst September 2003 - August 2013
WDS Global October 2008 - February 2010
Verizon Wireless 1999 - 2001
Skills
Call Center, Troubleshooting, Telecommunications, Technical Support, Quality Assurance, Mobile Devices, Blackberry, Agile Methodologies, Mobile Technology, Windows, Cross-functional Team..., Training, SharePoint, Call Centers, TCP/IP, Customer Satisfaction, Windows 7, Wireless, Computer Hardware, Coaching, Team Management, Program Management, Operating Systems, Networking, CRM, Team Leadership, XP, Vendor Management, Customer Service, Management, Cloud Computing, Leadership, Windows XP
Education
Bellevue Community College 1997 — 2003
Andrew Mudd Film & Photo September 2008 - Present
Andrew Mudd Film & Photo 2008 - Present
Random Original Productions February 2010 - June 2012
Haiti Reporters April 2010 - June 2010
Full Spectrum Internet June 2003 - July 2009
Artis Photography October 2007 - February 2008
WDS Global December 2005 - October 2006
WDS Global 2005 - 2006
Matthias and the Family September 2001 - July 2004
Everett Public Schools October 2000 - June 2002
Skills
Final Cut Pro, Digital Video, Photoshop
Education
Edmonds Community College 2001 — 2002
CCNA, Cicsco Certified Networking Associate
Cascade High School 1995 — 1999
MarkMonitor November 2009 - Present
WDS Global June 2009 - October 2009
Micron Technology September 2004 - October 2008
Micron Technology June 2002 - August 2004
Micron Technology 2000 - 2002
Micron Technology 1996 - 2000
Skills
Cost Reduction, Spend Analysis, Cost Savings Initiatives, Strategic Planning, Cross-functional Team..., Windows, Manufacturing, Problem Solving, Intellectual Property..., Data Analysis, Cost Saving Initiatives, Supply Chain Management, Project Management, Process Improvement, Analysis, Networking, Team Leadership, Sales, Leadership, Management, Team Building, Program Management, Software Documentation, Training, Quality Assurance, Account Management, Operations Management, Product Development, Six Sigma, Customer Service, Project Planning, Marketing, Coaching, Change Management
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Boise State University 1999 — 2001
AAS, Electronics Technology
University of Oklahoma
BA, Communication Disorders
University of Oklahoma Health Sciences Center
MS, Audiology
El Gaucho Restaurant April 2015 - Present
WDSGlobal March 2008 - May 2009
WDS Global March 2006 - May 2009
WDS 2006 - 2008
Skills
Technical Writing, Mobile Devices, Mobile Technology, Telecommunications, Call Center
Education
Seattle Central Community College 2015 — 2019
Computer science, Computer Programming, Specific Applications
Edmonds Community College 2007 — 2008
WDS Global November 2007 - February 2008
CSNW Inc. - The Seattle Mac Store September 2004 - August 2006
Education
Boise State University 1994 — 1997
Lionbridge Technologies September 2012 - June 2014
VMC July 2011 - December 2011
WDS Global June 2010 - August 2011
WDS Global March 2005 - 2010
TeleTech 2003 - 2005
Earthlink February 2000 - March 2003
MindSpring March 1998 - February 2000
Skills
A+ Certified, Active Directory, Android, Routers, Blackberry OS, Call Center, Computer Hardware, Microsoft Exchange, Online Research, Quality Assurance, SharePoint, Software Documentation, TCP/IP, Technical Writing, Technical Support, Troubleshooting, Telecommunications, Windows, Windows Phone, Windows 7, Windows Server, Workforce Management, DNS, Training, Wireless, Call Centers, OS X, Servers, Networking, Powershell, Network Administration, Blackberry Enterprise..., XP, Blackberry applications, Training Delivery, Software Installation, System Deployment, Cloud Computing, Operating Systems, Hardware, Blackberry, System Administration, VMware, Virtualization, BMC Remedy, Windows 8, HTML, Help Desk Support, VPN, Databases
Education
Bellevue Community College 2011 — 2013
Bremerton High School 1988 — 1992
High School
WDS Global April 2008 - September 2008
Hewlett-Packard March 2007 - June 2007
Education
Heritage University
Computer Science
CXC Global December 2014 - Present
Nichols Brothers Boat Builders October 2013 - December 2014
INRIX January 2011 - October 2013
WDS Global 2010 - January 2011
Cascade Natural Gas April 2008 - January 2010
Cascade Natural Gas November 2005 - April 2008
Cascade Natural Gas May 2004 - November 2005
Moss Adams LLP September 2000 - May 2004
Skills
Financial Reporting, Revenue Recognition, Tax Preparation, ERP, Construction Accounting, Accounting, SEC filings, Financial Analysis, GAAP, Electric Utility, Auditing, Sarbanes-Oxley, Financial Accounting, Forecasting, Cost Accounting, General Ledger, Variance Analysis, Payroll, Fixed Assets, Financial Statements, Budgets, JD Edwards, US GAAP, CPA, Cash Flow, Microsoft Excel, Managerial Finance, Due Diligence, Accruals, Great Plains Software, Financial Audits, Consolidation, Accounts Payable, Sarbanes-Oxley Act
Education
Western Washington University 1996 — 2000
Bachelor's degree, Accounting
Golden Gate University
Taxation
The Home Depot February 2014 - Present
The Home Depot November 2009 - January 2014
Purrfect Pals November 2008 - April 2011
WDS Global August 2005 - November 2008
Cingular Wireless February 2003 - August 2005
WBS Cable May 1998 - March 2000
Skills
Customer Service, Cash Handling, Computer Science, Outlook, Troubleshooting, Windows, Excel, Microsoft Office, Customer Satisfaction, Problem Solving, Customer Relations, Call Centers, Microsoft Excel, Windows 7, Management, Networking, Software Documentation, Sales, Technical Support, Access, XP, Training, Team Leadership, Leadership, Computer Hardware
Education
Art Institute of Seattle 1994 — 1996
Associate of Applied Arts, Computer Animation/Multimedia
Snohomish High School 1984 — 1988
Diploma, general education
SFC Homes / Henley USA October 2011 - Present
Woodinville Lumber April 2007 - October 2011
Black Tusk Group, LLC August 2008 - September 2008
WDS Global December 2003 - April 2007
Fry's Electronics August 2003 - December 2003
Skills
Windows Server, VPN, Blackberry Enterprise..., Project Management, Customer Service, Servers, Group Policy, Microsoft SQL Server, vSphere, VMware, Server Architecture, Networking, Network Administration, Wireless Networking, System Administration, IIS, Troubleshooting, Technical Support, Windows Mobile Devices, Training, Computer Hardware, Blackberry, Disaster Recovery, Sonicwall, Software Documentation, Active Directory, Telecommunications, Windows XP Pro, Management, Windows, TCP/IP protocols, Routers, Microsoft Exchange, DNS, XP, Help Desk Support
Education
Bellevue College
MCSE, Microsoft Certification
Bellevue College
MCSA, Microsoft Certification
Skyline High School
Apex Systems 2012 - Present
Rob Tripp, LMP April 2010 - Present
Worksite Massage December 2011 - November 2012
Whole Health Chiropractic July 2011 - November 2011
Wave Broadband April 2011 - May 2011
Dreamclinic Massage November 2010 - March 2011
Calphalon Kitchen Outlet November 2010 - January 2011
Massage Envy September 2010 - October 2010
WDS Global July 2005 - March 2009
US Navy December 1998 - September 2006
Skills
Cashiering, Therapeutic Massage, Chair Massage, Trigger Point Therapy, Deep Tissue Massage, Wellness, Myofascial Release, Medical Massage, Sports, Treatment, Reflexology, Customer Service, Call Center, Swedish massage, Typing, MS Office Products..., Internet web browsers..., Microsoft Word, Browsers, Networking, Call Centers, Troubleshooting, PowerPoint, Swedish
Education
Cortiva Institute 2009 — 2010
Certificate, Massage Therapy
Eastern Washington University 2006 — 2008
BA, Interdisciplinary Studies
The Pokémon Company International February 2015 - Present
Unisys October 2014 - February 2015
World Vision May 2014 - October 2014
Advanced Technology Services March 2014 - April 2014
Honeywell June 2008 - October 2013
Boeing February 2008 - May 2008
Microsoft July 2007 - January 2008
Honeywell February 2007 - June 2007
WDS Global November 2006 - January 2007
Skills
Technical Support, Troubleshooting, Windows, XP, Automation, System Deployment, Visio, Wireless Networking, Electronics, Desktop Computers, Operating Systems, Disaster Recovery, Laptops, VMware, Printers, Security, Software Installation, Testing, Virtualization, Windows Server, Servers, Networking, Windows 7, Microsoft Exchange, VPN, DNS, System Administration, Integration, Help Desk Support, Customer Satisfaction, Hardware, TCP/IP, Call Centers, Computer Hardware, Quality Assurance, Software Documentation, Service Delivery, ITIL, Active Directory, Customer Support, IT Operations, IT Service Management, Software, Network Administration, Routers, Blackberry, BMC Remedy, Windows XP
Education
American InterContinental University 2012 — 2015
Bachelor's degree, Software Analysis and Development, 4.0
Lake Washington Technical College 2004 — 2005
Computer Services & Network Technical Courses
Mountain States Group July 2011 - January 2013
WDS Global November 2008 - November 2009
Education
Gonzaga University
WDS Global November 2007 - March 2009
Cingular Wireless March 2005 - March 2006
Education
Everett Community College 2008 — 2008
CJST, Customer Service/Human Relations
Cascadia Community College 2006 — 2007
Plant Care
Edmonds Community College
General Education Diploma
JMA Information Technology (T-Mobile) March 2014 - Present
Market Leader Inc. September 2013 - March 2014
Market Leader Inc. September 2013 - March 2014
Aditi Technologies (T-Mobile) October 2012 - December 2012
TEKsystems (Microsoft) November 2011 - February 2012
Randstad Technologies US (Google) June 2010 - October 2011
Randstad Technologies US (Google) June 2010 - October 2011
WDS Global June 2008 - December 2009
WDS Global June 2008 - December 2009
Volt Technical Resources (Microsoft) November 2006 - January 2007
Skills
JavaScript, SQL, Data Analysis, Systems Analysis, Microsoft Office, Call Center, HTML, CSS, Full SDLC, Information Technology, Technical Support, Technical Analysis, Performance Metrics, Metrics Reporting, Software Documentation, Troubleshooting, Business Analysis, SharePoint, Project Management, Databases, Access, Analysis, Visio, Customer Service, Call Centers, Windows, Outlook, Management, Windows 7, Program Management, Networking, SDLC, Training, Leadership
Education
University of Phoenix Online 2006 — 2014
Bachelor of Science in Computer Information Technology with a focus in Business Systems Analysis, Computer Information Technology, 3.0
Everett Community College 1999 — 1999
BSIT (Bachelor of Science, Computer Information Technology
Snohomish High School 1996 — 1998
GED
Micro Focus March 2015 - Present
Attachmate February 2013 - March 2015
Attachmate July 2006 - March 2015
Microsoft September 2005 - July 2006
WDS Global June 2005 - September 2005
Skills
Technical Support, Virtualization, Linux, Windows, Microsoft SQL Server, System Deployment, Enterprise Software, Citrix, VMware Workstation, OS X, Troubleshooting, Pre-sales, Microsoft Exchange, IT Management, FTP, Active Directory, Mac OS X, VBA, Virtual PC, TCP/IP, VMware, Testing, Siebel, SCCM, VMware ESX, SSL, Wireshark, Python, CRM
Education
Hampshire College 2002 — 2003
Astrophysics
Seattle Central Community College 2004 — 2005
Business Management
Baka Tatsu Design October 2010 - July 2014
Microsoft via Allyis October 2013 - November 2013
Nitrodesk, Inc 2010 - September 2013
Artech Information Systems March 2010 - September 2010
Microsoft April 2009 - July 2009
Microsoft September 2007 - September 2008
WDS Global 2008 - 2008
Microsoft June 2007 - September 2007
Auto Trader March 2006 - June 2007
Skills
SharePoint, Outlook, Customer Service, Microsoft Word, Android, Microsoft Office, Technical Support, Databases, Troubleshooting, Software Documentation, Windows 7, Technical Communication, Technical Documentation, Online Help, Management, Security, Windows XP, Active Directory, ActiveSync, Exchange 2010/2007/2003, Windows, Windows RT, DHCP, DNS Server, Technical Writing, Call Center, iOS, SAP, Microsoft Publisher, Microsoft Works, Microsoft Excel, Sales, Training, Network Security, Domain Controller, Group Policy, Subnetting, SQL, Call Centers, Microsoft Exchange
Education
Bellevue Community College 2013 — 2014
Database Administrator Certificate, Computer/Information Technology Administration and Management
Life Flight Network April 2013 - Present
American Medical Response September 2011 - April 2013
Charney and Associates, PLLC October 2012 - January 2013
Walgreens May 2010 - September 2011
WDS Global January 2009 - February 2010
Netflix, Inc July 2007 - November 2008
Idaho Camera April 2001 - April 2007
Skills
Legal Research, Transcribing, Document Drafting, Typing, Ten Key, Filing, Telecommunications, Customer Support, Quality Assurance, Mobile Communications, Customer Service, Windows 7, Customer Satisfaction, Microsoft Office, Pleadings, Legal Documents, Telephone Skills, Legal Assistance, 10 Key, Scanners, Multi-line Phone, Westlaw, Organization, Document Preparation, Data Entry, Criminal Law, File Management, Legal Compliance, Microsoft Office 2007, Clerical Skills, Internet Explorer, Electronic Filing, Time Management, Highly detail oriented, Team-oriented, HIPAA, Cashiering, Document Review, Phone Etiquette
Education
Brown Mackie College 2009 — 2012
Bachelor of Science, Legal Studies
Boise State University 2000 — 2002
English Language and Literature/Letters
Primary Health Medical Group November 2014 - Present
St. Luke's Health System February 2014 - October 2014
Silver Key Insurance August 2010 - February 2012
WDS Global February 2008 - May 2009
Skills
Team Leadership, Employee Benefits, Call Center, Health Insurance, Term Life Insurance, General Insurance, Insurance, Call Centers, Software Documentation
Education
Boise State University 2010 — 2014
Bachelor of Business Administration (BBA), Information Technology/ Network Management
IMS Health (Formerly Appature) January 2014 - May 2015
Microsoft (TEKsystems) February 2013 - January 2014
Microsoft (TEKsystems) December 2010 - February 2013
Microsoft (TEKsystems) July 2010 - December 2010
CHPW (Formerly Adaptis) April 2008 - July 2010
Comcast July 2007 - April 2008
Freelance January 2006 - April 2008
WDS Global January 2006 - July 2006
Cingular Wireless April 2005 - December 2005
Skills
C#, Microsoft SQL Server, JavaScript, .NET, SQL, Active Directory, Testing, Powershell, Windows, Visual Studio, Cloud Computing, CSS, SSRS, Windows Server, Troubleshooting, PHP, MySQL, Databases, Microsoft Exchange, Git, Nessus, Unit Testing, Debugging, jQuery, AJAX, DHTML, XHTML, Mootools, Scriptaculous, SQL Server, HTML, Web Development, T-SQL, SSIS, Automation
Education
Everett Community College 2006 — 2006
No Degree, Computer Science
Roedel Law Offices November 2008 - Present
WDS Global May 2009 - April 2010
Volt Information Sciences April 2008 - April 2009
Education
College of Western Idaho 2009 — 2010
Certificate, Medical Administrative Specialist w/ Billing and Coding
Boise State University 1975 — 1977
Associates, Horticulture
MAXIMUS September 2013 - Present
DIRECTV September 2011 - August 2013
WDS Global January 2011 - September 2011
Education
Carrington College-Boise 2009 — 2010
Medical Insurance Coding & Billing
Lane Community College 1994 — 1997
Licensed Practical/Vocational Nurse Training
Lane Community College 1993 — 1994
Health Information/Medical Records Technology/Technician
KFC June 2008 - May 2010
WDS Global February 2008 - April 2008
Teleperformance USA September 2007 - February 2008
Education
Apollo College
2007 Associates
Boise State University
Bachelor of Arts, Education
Nelson Laboratories, Inc. November 2010 - February 2013
WDS global June 2009 - July 2009
Meridian school district January 2009 - June 2009
Idaho Department of Labor June 2007 - July 2007
Skills
Instructional Design, Cardiovascular Disease, Microbiology, Captivate, GLP, FDA, Quality System, Quality Control, GMP
Education
Boise State University 2004 — 2008
Bachelor, Biology
Mail with Steve September 2013 - Present
BlueHornet, a Digital River Company February 2011 - August 2013
Innovyx, Inc April 2007 - November 2010
Mixxer, Inc September 2005 - December 2007
WDS Global January 2007 - March 2007
Skills
Email Marketing, HTML, Customer Relations, SMTP, email authentication, Email Authentication, Customer Service, Deliverability, Online Marketing, Web Analytics, Project Management, Management, Marketing, Quality Assurance, SaaS, CRM, Online Advertising, E-commerce, Analytics, Salesforce.com, Digital Marketing
Education
College of DuPage 2001 — 2002
Negative, Pshchology, Criminal Justice
College of DuPage
Psychology major
AppleOne March 2011 - Present
Toys R Us August 2009 - April 2010
Walgreens February 2007 - April 2009
WDS Global February 2006 - November 2006
Cingular Wireless June 2005 - February 2006
Western Wireless Corporation October 2004 - May 2005
Trc Staffing July 2004 - October 2004
Verizon Wireless December 2001 - June 2004
Adecco May 2001 - November 2001
Education
Cedarcrest Highschool 1996 — 2000
Diploma, business
Bellevue College
a degree, business
Cedarcrest High School
high school diploma
VMC Consulting September 2011 - July 2012
VMC Consulting September 2011 - July 2012
WDS Global March 2008 - July 2011
Aerotek Inc. / Nintendo of America November 2006 - April 2007
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word
Education
Bellevue College 2005 — 2006
LA Sierra High School
WDS Global 2009 - 2012
Education
Boise State University 2010 — 2015
curent student, Communication and Media Studies, 3.0
Death*Star, Incorporated August 2007 - Present
Moxie Software, Inc. August 2011 - March 2012
Moxie Software, Inc. August 2010 - August 2011
WDS Global December 2009 - May 2010
WDS Global February 2009 - December 2009
WDS Global August 2008 - February 2009
iePlexus December 2007 - August 2008
Internet Advancement June 2006 - December 2007
Skills
Technical Support, Windows 7, HTML, Computer Hardware, Servers, Troubleshooting, Call Center, CSS, SharePoint, Windows Server, JavaScript, Operating Systems, Technical Writing, Call Centers, Microsoft SQL Server, VMware, XP, Software Documentation, System Administration, Windows, Databases, IIS, Active Directory, System Deployment, Networking, Software Installation, Cloud Computing, Virtualization, Hardware, Microsoft Exchange, Windows XP
Education
Bellevue Community College
Associate's degree, English Theory
Victoria's Secret 2012 - 2012
Goin' Nutz August 2010 - January 2011
WDS Global October 2010 - December 2010
Skills
Effective Communication, Delivering Exceptional..., Well Organized, Fast Learner
Education
Brookhaven Community College 2011 — 2017
General Studies, 3.4
WDS Global February 2012 - Present
Education
Boise State University 2007 — 2014
Microsoft 2012 - 2013
TEK Systems 2008 - 2011
WDS Global November 2006 - June 2007
AT&T March 2006 - November 2006
Skills
Active Directory, BMC Remedy, Windows Server, XP, Computer Hardware, Laptops, Troubleshooting, Windows 7, Help Desk Support, Servers, Printers, Microsoft Exchange, Technical Support, Windows XP, Access
Education
Green River Community College 2011 — 2013
Associate of Science (A.S.)
Self-employed January 2010 - Present
WDS Global January 2008 - August 2009
DIRECTV October 2007 - November 2007
Skills
bilingual in spanish, Customer Service, Microsoft Word, Notepad, Cashiering, Explaining
Education
Boise State University 2009 — 2010
none, General Studies
Nampa Senior High 1998 — 2001
high school degree, General Studies
WDS Global December 2011 - February 2012
Inclusions Inc April 2010 - December 2010
JC Penney's October 2009 - January 2010
Skills
Customer Service, People-oriented, Self-driven, Call Center, Inbound Marketing, Cellular Communications, Computer/Technical..., Customer Satisfaction, Cashiering, Retail
Education
College of Western Idaho
Diploma
Carrington College
Idaho Employment Law Solutions December 2014 - Present
Brown Mackie College July 2012 - November 2014
Harris Corporation April 2011 - July 2012
WDS Global May 2009 - March 2011
Skills
Computer Security, Information Assurance, Security+, Network Security, Security Clearance, CompTIA, Computer Forensics, Customer Oriented, Troubleshooting, Windows Vista, Help Desk Support, Highly detail oriented, Windows 7, Enforcement
Education
Brown Mackie College-Boise 2012 — 2014
Associate’s Degree, Legal Assistant/Paralegal, 3.18 GPA
Cary Grove High School 1981 — 1985
RIC Insurance General Agency, Inc April 2014 - Present
Jack Henry & Associates June 2012 - Present
WDS Global November 2011 - April 2012
Macerich November 2009 - October 2011
Skills
Customer Service, Information Technology, Phone Etiquette, Phone Skills, People-oriented, Social Skills, Social Networking..., Fraud, Typing, Microsoft Word, Microsoft Office, Quality Control, Receptionist Duties, Sales, Technology
Education
Career College of Northern Nevada 2003 — 2005
Associate's degree, Information Technology
Reno High School 1996 — 1999
General Studies
WDS Global 2012 - 2012
Education
College of Southern Idaho 2005 — 2010
Associate of Arts and Sciences (A.A.S.), Graphic Design Digital Media
TEKsystems December 2011 - March 2012
Boeing - RMS Contract March 2009 - December 2011
Insight Global April 2008 - June 2008
Onvia January 2008 - April 2008
WDS Global July 2007 - January 2008
Skills
Computer Repair, Customer Satisfaction, Customer Service, Telephony Support, Electrical..., Internet Troubleshooting, Internet Technologies
Education
Cascade Job Corps 2005 — 2006
Aprenticeship Electrician, Electrician + Computer Maintence (on campus), Graduated
Tongue Point Job Corps 2002 — 2003
Computer Repair Technician, Comptia A+ Certification, Computer Technology/Computer Systems Technology, Graduated
Clover Park Technical College 1998 — 2000
Computer Technology/Computer Systems Technology, 3.0 GPA
Scentsy 2012 - Present
WDS Global September 2009 - March 2012
Skills
High Frequency, Microdermabrasion, Hair Removal, skin typing
Education
Milan Institute-Boise 2012 — 2013
certified, esthetics
Web Fire Communications July 2014 - December 2014
WDS Global October 2011 - March 2014
Domino's Pizza 2005 - 2010
Domino's Pizza 2001 - 2005
Skills
Windows 7, Active Directory, XP, Technical Support, Troubleshooting, Computer Hardware, Help Desk Support, Laptops, Remote Desktop, Incident Management, Virtualization, Desktop Computers, DHCP, OS X, Hardware Support, Routers, Windows Vista, ITIL, Windows XP Pro, System Deployment, Network Security, Call Centers, A Certified, Windows, TCP/IP, Wireless Networking, Computer Repair, Service Desk, Software Installation, Hardware, Operating Systems, Software Documentation, Network Administration, Networking, System Administration
Education
DeVry University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Electrical Engineering Technologies/Technicians
Texas State Technical College 2000 — 2001
N/A, Computer Maintenance and Networking
Western Trailers December 2013 - Present
WDS Global February 2012 - May 2013
WDS Global 2012 - 2013
DIRECTV December 2006 - December 2011
Volt May 2005 - September 2006
Micron Technology August 2003 - August 2004
Western Electronics May 1999 - January 2003
O'Sullivan Industry December 1996 - November 1999
Skills
Troubleshooting, Testing, Customer Service, Computer Hardware, Sales, Technical Support, Electronics, Program Management, Forklift Operation, Project Management
Education
Boise State University 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Computer Technology/Computer Systems Technology, 3.2
Southern Utah University 1993 — 1998
Associate of Science (A.S.), Electronics Engineering Technology, 3.2
GMAC Insurance 2012 - 2013
WDS Global September 2010 - February 2011
Skills
Customer Service, Bilingual-English/Spanis..., Computer Proficiency, Always Punctual, Motivated self-starter, Medical Terminology, Medical Education, Medical Devices, Inbound Marketing
Education
Bryant and Stratton College-Parma 2012 — 2012
Nursing Education
Cleveland Institute of Dental-Medical Assistants-Cleveland 2004 — 2004
Medical Assistance
T-Mobile February 2015 - Present
TALLAMOND LLC November 2013 - January 2015
The Summit at Snoqualmie November 2011 - April 2013
WDS Global January 2010 - September 2010
Skills
Microsoft Office, International Business, Supply Chain, Procurement, Supplier Negotiation, Global Sourcing, Customer Service, Shipping
Education
Central Washington University 2009 — 2014
Bachelor of Science in Business Administration, Logistics, Materials, and Supply Chain Management
AT&T November 2010 - Present
WDS Global 2008 - 2009
The Summit at Snoqualmie 2005 - 2007
Skills
Telecommunications, Troubleshooting, Photoshop, Technical Support, Customer Service, Call Centers, Mobile Devices, Windows 7, Blackberry OS, iOS, Android, Windows Phone, Computer Hardware
Education
Lake Washington Technical College 2013 — 2015
Multimedia Design & Production
Bellevue College 2007 — 2008
Running Start Program
Izone Industries 2010 - Present
Deseret Industries June 2009 - June 2010
WDS Global January 2008 - August 2008
Worldmark by Wyndham July 2007 - February 2008
Teleperformance, USA July 2007 - February 2008
Idaho Tribune May 2007 - September 2007
Trendwest Resorts January 2007 - July 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dreamweaver, Corel Photopaint, Customer Service, Quality Assurance, Capture One, Oracle PL/SQL..., Lead Generation, HTML scripting, Linux Firewalls, Accounts Payable, Independent Contractors, Digital Photography
Education
Boise State University 2011 — 2013
Renegade Element, BBA General Business Management/Clinical Psychology, High Honors
Nintendo 2013 - 2014
Efinancial 2011 - 2012
Secord Insurance Agency 2009 - 2011
WDS Global 2005 - 2007
Education
Bellevue College
Certification in Web/Multimedia Authoring
US Navy May 2010 - Present
WDS Global April 2009 - January 2010
YMCA January 2005 - October 2005
Skills
basic computer and..., building hours towards..., Electrical maintenance..., Wiring, extensive work...
Education
NNPTU 2010 — 2012
Electricians mate, nuclear type coursework.
Boise State University 2008 — 2009
Eastern Idaho Technical College Dog GroomerDo It Yourself Doggie DetailingJune 2012 - February 2013
WDS Global January 2011 - July 2012
Skills
Dog grooming, Technical support, customer service, Web Development, Web Design, Graphic Design
Education
Eastern Idaho Technical College 2013 — 2016
Web Page, Digital/Multimedia and Information Resources Design
Idaho State University 2007 — 2008
Mass Communication/Media Studies
Boise State University 2006 — 2007
Radio and Television
J.R. Simplot Company August 2014 - Present
WDS Global May 2014 - July 2014
Touch Mark Living Centers November 2013 - May 2014
The Griddle June 2012 - August 2013
Cambria Suites August 2007 - June 2012
Perkins Family Restaurant June 2006 - August 2007
Wells Fargo February 2005 - March 2006
PaRR Inspections September 2005 - December 2005
Skills
Network Security, Network Administration, Microsoft Office, Microsoft Excel, Customer Service, Windows, CompTIA Security+, Certified Ethical Hacker, Windows Server, CEH, Computer Hardware, Windows 7, IPS, VPN, VMware, DHCP, DNS Server, Cisco Routers, Troubleshooting, Windows XP, System Administration, Help Desk Support, Wireless Networking
Education
College of Western Idaho 2012 — 2014
Associate's degree, Internet Security and Digital Forensics
T-Mobile July 2014 - Present
T-Mobile 2013 - 2014
T-Mobile 2011 - 2013
Nintendo 2010 - 2011
WDS Global 2010 - 2010
Skills
Technical Support, Troubleshooting, Networking, Wireless, Telecommunications, Switches, Wireless Networking, Sales, Computer Network..., Mobile Devices
Education
Bellevue College
WDS Global
Skills
Software Documentation, SharePoint, HTML, Troubleshooting, CSS, Networking, Telecommunications, Technical Support, Active Directory, Testing
Education
Colorado State University 1975 — 1980
BS Geology, BS Computer Science, Geology, Computer science, Mathmatics