Experience
Mass Mutual Intermountain West   August 2014 - Present
Western Medical Solutions  January 2014 - March 2014
Guaranteed Rate  May 2012 - December 2013
Ink Industries   January 2002 - December 2012
Wells Fargo Home Mortgage   May 2010 - April 2012
Summit Home Mortgage   September 2007 - May 2010
Meridias Capital  July 2004 - August 2007
Security Lending   May 1998 - June 2004
UPS  October 1997 - March 2000
Barton Electirc   January 1996 - April 1998

Education
University of Phoenix   2000 — 2004
BS, Business Administration

Cottonwood High School   1990 — 1993
GED

Experience
Wells Fargo Home Mortgage   March 2012 - Present
Jefferson County Employees Credit Union   July 2007 - November 2010

Skills
Commercial Banking, Banking, Credit, Loans, Mortgage Lending, Retail Banking, Consumer Lending, Loan Origination, Mortgage Banking, Refinance, Small Business Lending, Credit Analysis, Customer Service

Education
University of Phoenix   2011 — 2014
Bachelor of Science in Business, Human Resources Management/Personnel Administration, General

Lott Carey Baptist Mission School, Monrovia, Liberia
High School Diploma

Experience
Wells Fargo Home Mortgage   December 2012 - Present
Wells Fargo  June 2002 - December 2012

Skills
Mortgage Lending, Credit, Customer Service, Banking, Sales, Loans, Mortgage Banking, Loan Origination, Finance, Consumer Lending, Residential Mortgages, Small Business Lending, Refinance, Commercial Lending, FHA, Investment Properties

Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Experience
U.S. Bank   April 2015 - Present
Fpweb.net  February 2008 - January 2015
NovaStar Mortgage  April 2005 - December 2007
Option One Mortgage  December 2002 - October 2004
Wells Fargo Home Mortgage   December 1996 - December 2002

Skills
Loss Mitigation, Customer Service, Loan Modifications, Business Process..., Call Centers, Project Management, Collections, Team Leadership, Accounts Receivable, SharePoint, FDCPA, Customer Retention, Reporting & Analysis, Microsoft Office, Team Management, Access, Six Sigma, ShoreTel, Deed in Lieu, Call Center, Employee Training, Staff Development, Cash Receipts, Account Reconciliation, Client Billing, Analysis, Business Development, Avaya Communication..., Davox, AS400 Administration, Short Sales, Operations Management, Business Analysis, Management, Mortgage Lending, Credit, Mortgage Banking

Education
University of Phoenix   2011 — 2014
Bachelor's degree, Business Administration, Management and Operations

West Tennessee Business College   1987 — 1989

Experience
Wells Fargo Home Mortgage   July 2015 - Present
Acura Of Tempe  December 2014 - July 2015
Mission Chevrolet   January 2014 - November 2014
701010, Shortcode7 LLC.   June 2012 - December 2013
Rent-A-Center  May 2011 - May 2012
Office Depot  July 2007 - April 2010

Skills
Mobile Technology, Sales Management, Bilingual, Marketing Strategy, Accounting, Business Strategy, B2B, Customer Retention, Customer Satisfaction, Customer Service, Entrepreneurship, Inventory Management, Leadership, Marketing Communications, Microsoft Excel, Microsoft Office, New Business Development, Public Relations, Sales, Social Media Marketing, Social Networking, Start-ups, Strategic Planning, Strategy, Team Leadership

Education
University of Phoenix   2010 — 2012
Business Administration and Management, General

Cathedral High School   2003 — 2007

Experience
Sony Pictures Entertainment  2013 - Present
Wells Fargo Home Mortgage   2013 - 2013
Warner Bros. Entertainment Group of Companies  1996 - 2009

Skills
Entertainment, Television, Post Production, Feature Films, Social Networking, Human Resources, Payroll, Social Media

Education
University of Phoenix

Experience
Wells Fargo Home Mortgage   January 2013 - Present
Wells Fargo Home Mortgage   January 2011 - January 2013
Wells Fargo Home Mortgage   January 2010 - December 2011
Metavante Technologies Limited   October 2005 - March 2009

Skills
Call Centers, Customer Experience, Workforce Management, Customer Satisfaction, Credit, Banking, Customer Retention, Loans, Call Center Development, Consumer Lending, Retail Banking, Mortgage Lending, Customer Service, Process Improvement, Loss Mitigation, Credit Cards, Employee Training, Sales, Training, Team Leadership, Team Building, Coaching, Performance Management, Risk Management, Outlook, Leadership, Management, Time Management, Interviews, Analysis, Microsoft Office

Education
University of Phoenix   2008 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

North Division   1986 — 1990
General Diploma, High School/Secondary Diploma Programs

Experience
The Coca-Cola Company  February 2015 - Present
Wells Fargo Home Mortgage   January 2013 - February 2015
Ceridian  May 2012 - November 2012
Ceridian  April 2007 - June 2012
Wells Fargo Home Mortgage   April 2003 - April 2007

Skills
CRM, Account Management, Analysis, Cold Calling, Customer Retention, Employee Benefits, Human Resources, Integrated Marketing, Integration, Lead Generation, Leadership, Marketing, Management, Payroll, Recruiting, Sales Operations, Sales, Salesforce.com, Sales Process, Solution Selling, Selling, Training, Strategy

Education
University of Phoenix   2004 — 2006
Bachelor of Science, Marketing and Business

Wor-Wic Community College   1999 — 2001
n/a, Accounting

Experience
Stewart Title  September 2012 - Present
First American Title  September 2011 - October 2012
Wells Fargo Home Mortgage   2009 - September 2011
First American Title  March 2007 - March 2009

Skills
Escrow, Refinance, FHA, Real Estate, First Time Home Buyers, Short Sales, Referrals, Foreclosures, Real Estate Transactions, Investment Properties, Sellers

Education
Keller Graduate School of Management   2009 — 2012
MAFM, Accounting & Finance

University of Phoenix   2005 — 2009
BS, Business Management

Experience
ServiceLink, a Black Knight company  May 2015 - Present
Collabera / Bank of America   September 2013 - November 2013
Wells Fargo Home Mortgage   2012 - 2013
JP Morgan / Washington Mutual   August 2004 - October 2011
First American Title  April 2004 - September 2004
Washington Mutual Home Loans  April 2003 - March 2004

Skills
Loans, Microsoft Office..., Quality Auditing, Correctly complete..., Auditing, Software Documentation, Process Improvement, Analysis, Training, Default, Risk Management, Mortgage Lending, Mortgage Banking, Internal Audit, REO, Investors, Coaching, Financial Risk, Business Process..., Financial Analysis, Accounting, Microsoft Excel, Team Building, Data Analysis, Account Reconciliation, Team Management, Financial Reporting, LPS Desktop, Banking

Education
University of Phoenix   2015 — 2019
Bachelor's degree, Accounting

Cottonwood, Alabama   1989 — 1989
General - High School Diploma, General Studies, 12

Hillcrest, Elba. Alabama   1977 — 1981
Elem. School, General education, 11

Experience
SKYGEN USA   October 2015 - Present
Wonderbox Technologies  December 2014 - Present
JPMorgan Chase  April 2013 - February 2014
JPMorgan Chase  April 2012 - April 2013
JPMorgan Chase  April 2012 - April 2013
JPMorgan Chase  April 2012 - April 2013
JPMorgan Chase  October 2009 - April 2012
Wells Fargo Home Mortgage   January 2008 - August 2009
Universal Mortgage Corporation  October 2006 - January 2008
Mayfair Mortgage Inc   May 2005 - March 2006

Skills
Loss Mitigation, Loan Modifications, Mortgage Underwriting, Mortgage Banking, Loan Origination, Mortgage Lending, Loan Servicing, Customer Service, Quality Assurance, FHLMC Streamline..., Loan-to-Value, Debt-to-Income Ratios, Microsoft Excel, Microsoft Word, Problem Solving, Team Leadership, Loan Documents, Public Speaking, Social Media, Conflict Resolution, Personal Training, Research, PowerPoint, Loans, Credit, Underwriting, Finance, Leadership, Default, Mortgage Servicing, Banking, Consumer Lending, Credit Analysis, Pipeline Management, Data Validation

Education
University of Phoenix   2006 — 2010
Bachelor of Science (BS), Business Management

Experience
Union Bank  July 2013 - Present
Wells Fargo Home Mortgage   December 2014 - April 2015
EverBank  August 2014 - November 2014
Bank of America Home Loans  February 2008 - June 2013
REDC  February 2008 - June 2009
H & R Block Mortgage  January 2007 - September 2007
The Lending Connection  January 2005 - January 2007
Caliber Motors   2002 - 2005

Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Loan Origination, FHA, Refinance, Banking, Credit Analysis, Residential Mortgages, VA loans, USDA, HUD, HARP, HAMP, Making Home Affordable, Purchase, Listings, New Home Construction, Single Family Homes, Condos, Townhomes, Loan Modifications, Hard Money, Relocation, Jumbo, Super Jumbo, Home Equity Lines of..., REO, Short Sales, Homepath, First Time Home Buyers, Sales Management, Loss Mitigation, Underwriting, HomePath, Investment Properties, FHA financing, Real Estate Financing, Construction Loans, Certified Mortgage..., Selling, Home Equity Loans, Referrals, Commercial Mortgages, Non-Conforming, Mortgage Servicing, Real Estate Economics, Mortgage Marketing, Government Loans

Education
University of Phoenix   2005 — 2007
Bachelor's Degree, Business Administration and Management, General

Santiago High School   1993 — 1997

Experience
Kinder Morgan  September 2009 - Present
Accenture  2006 - 2009
Wells Fargo Home Mortgage   June 2004 - September 2006
MCI/Worldcom  October 2000 - December 2002
American General Life Companies  February 1998 - September 2000

Skills
SSIS, SSRS, SDLC, Visual C#, Relational Databases, T-SQL, SQL Server 2012, SQL Server 2005/2000, Visual Studio 2010, DevExpress, ASP.NET, VB.NET, Database Design, Microsoft Office, Windows Server, Databases, Business Intelligence, Data Modeling, JavaScript, VBA, DB2/SQL, Windows Server 2003, MS-DOS, Visual Basic, Oracle, Software Development, Microsoft SQL Server

Education
University of Phoenix
BSIT, Information Technology

Experience
Peoples Mortgage Company - NMLS 6274 BK 0904164   2013 - Present
Academy Mortgage Corporation-Chandler Branch   2011 - 2013
Wells Fargo Home Mortgage   2006 - 2010

Skills
FHA, Mortgage Banking, Mortgage Lending, Loans, Refinance, Loan Origination, Residential Mortgages, Credit, Real Estate Transactions, Sellers, Residential Homes, Investments, Investors, Credit Analysis, First Time Home Buyers, USDA, Banking, VA loans, Foreclosures, Real Estate, Single Family Homes, Investment Properties, Referrals, REO, Real Property, FHA financing, Commercial Real Estate, Condos, HUD, Relocation, Short Sales, Property, Real Estate Financing, New Home Sales, Certified Mortgage..., Reverse Mortgages, Government Loans, Real Estate Economics, Underwriting, Mortgage Underwriting, Buyers, Selling, Finance, Home Equity Loans, Construction Loans, Loan Servicing, Brokerage, Mortgage Servicing, Luxury, Rates

Education
University of Phoenix   2000 — 2003
BSIT, Information Technology

Experience
Wells Fargo Home Mortgage   August 2011 - Present
U.S. Cellular - Consulting on Wireless   2009 - 2012

Skills
Customer Satisfaction, Coaching, Customer Service, Customer Retention, Sales, Sales Management, Training, Call Centers, Team Leadership, Team Building, Management, Microsoft Office, Account Management, Customer Experience, Banking, Mentoring, Employee Training, Project Management, Project Planning, Facilitation, Training Facilitation, Large Group Facilitation, Change Management, Dynamic Speaker, Experienced Speaker, Impromptu Speaking, Public Speaking, Business Intelligence, Strong Business Acumen, Communication, Internal Communications, Resume Writing, Screening Resumes, Delegation, Business Coaching, Presentation Coaching, Motivational Speaking, Interviews, Leadership, Research, Escrow, Real Property, Property Tax, Teaching, Teamwork, PowerPoint, Online Research

Education
University of Phoenix   2011 — 2015
Bachelor of Science (B.S.), Business Administration, Management and Operations

Experience
Family Dollar  October 2014 - Present
Randstad at Wells Fargo   June 2014 - October 2014
Aerotek  December 2012 - September 2013
Polymer Group Inc  February 2012 - December 2012
Adecco MSP (Bank of America)   May 2008 - October 2012
Adecco Employment Agency  September 2005 - April 2008
Wells Fargo Home Mortgage   June 2005 - September 2005
Castle Meinhold & Stawiarsky   January 2004 - January 2005

Skills
Recruiting, Vendor Management, Human Resources, Interviews, Temporary Placement, Customer Service, Talent Acquisition, Employee Relations, Sourcing, Screening Resumes, HRIS, Onboarding, Microsoft Office, Staffing Services, Contract Recruitment, Screening, Cold Calling, Change Management, Applicant Tracking..., PowerPoint, Employee Training, Internet Recruiting, New Hire Orientations, HR Policies, Hiring, Forecasting, Temporary Staffing, Full-life Cycle..., HR Consulting, Reference Checking, Training, Account Management, Management, Technical Recruiting, College Recruiting, Workforce Planning, Talent Management, Building Relationships, PeopleSoft, Performance Management, Benefits Negotiation

Education
University of Phoenix
Bachelors of Science in Business Management, Business Management

Experience
Summit Funding, Inc.   2015 - Present
Wells Fargo Home Mortgage   2011 - 2014
JPMorgan Chase  2006 - 2011
Toyota Motor Sales  2000 - 2006
Toyota Financial Services  1990 - 2000

Skills
Mortgage Underwriting, Fraud Analysis, Customer Relations, Risk Analysis, Consumer Lending, Customer Service, Investment Properties, Finance, Loans, Credit Analysis, Underwriting, Credit, FHA, Sales, Mortgage Lending, Banking, Loss Mitigation, Fraud, Management, Referrals, REO, Loan Origination, Marketing

Education
University of Phoenix
BS Business Management, School of Business

Experience
Onyx Lending   December 2014 - Present
Wells Fargo Home Mortgage   July 2002 - Present
Wells Fargo Home Mortgage   April 2011 - December 2014
WJ Bradley Mortgage Capital Corporation  August 2009 - February 2010
Wells Fargo Home Mortgage   July 2002 - August 2009

Skills
Mortgage Banking, Training, FHA, Banking, Mortgage Lending, FHA financing, Refinance, Loan Origination, Investment Properties, Real Estate Transactions, Credit Analysis, Loans, Foreclosures, Credit, VA loans, Investments, Portfolio Management, Investors, Financial Analysis, Underwriting, Sellers, Residential Mortgages, REO, Customer Service, First Time Home Buyers, Short Sales, Selling, Referrals, Real Estate, Reverse Mortgages, Negotiation, USDA, VA Loans

Education
University of Phoenix   2001 — 2003
Business Management

Experience
Marine Engineer   August 2009 - Present
Suede Signatures   January 2000 - Present
SOUTHCO, INC  December 2007 - February 2009
THK AMERICA  March 2006 - September 2007
Wells Fargo Home Mortgage   May 2005 - February 2006
FedEx Kinko's, Pacific Beach   January 2004 - April 2005
Rich Lundin   June 2001 - April 2005
Edgewise Tools   September 2001 - February 2002
AutomationSolutions   January 1998 - January 2001

Skills
Sales, Pricing, Customer Service, Marketing, Sales Operations, Management, Leadership, Customer Satisfaction, Project Management, Sales Management, Marine Engineering, Marine Propulsion, Ships, Ship Management, Shipyards, Vessels, Vessel Management, Pressure Vessels, Automation, Automation Tools, Motion Control, Machinery, Machinery Repair, Control System..., Control Systems Design, Real-time Control..., PLC Programming, PLC, Feedback Control Systems, Electronic Control..., Electro-mechanical, Welding Procedures, Ultrasonic Welding, Welder, Arc Welding, Tig, Diesel Engine, Diesel Generators, Electricity, Engineering, Training, Hydraulics, Troubleshooting, Welding, Direct Sales, B2B, Automotive, Manufacturing, Sales Process, Cross-functional Team...

Education
University of Phoenix   2002 — 2004
MBA, Business Administration

Purdue University   1993 — 1997
BSME, Mechancial Engineering, Spanish

Experience
Wells Fargo  May 2015 - Present
Wells Fargo  July 2014 - May 2015
Wells Fargo Home Mortgage   January 2010 - January 2012
Wells Fargo Home Mortgage   May 2002 - December 2009
Wells Fargo Home Mortgage   October 1998 - May 2002
RGIS Inventory  September 1990 - September 1998

Skills
Financial Analysis, Banking, Credit, Loan Origination, First Time Home Buyers, Sales, FHA, REO, Real Estate, Referrals

Education
University of Phoenix   2012 — 2016
Bachelor of Science in Criminal Justice with an emphasis on Cyber Crime, Criminal Justice

Technical Trade Institute   1989 — 1991
Associate's degree, Accounting

Experience
Valley Tiger Booster Club   May 2010 - Present
Wells Fargo Home Mortgage   January 2001 - February 2010

Skills
Recruiting, Sales, Coaching, Team Leadership, Management, Project Planning, Training, Relationship Management, Customer Service, Banking

Education
University of Phoenix   2005 — 2009
BSM and Masters, Bachelors of Science in Business Marketing and Masters of Management

Roosevelt

Experience
Partners Federal Credit Union  June 2010 - Present
PHH Mortgage  July 2008 - June 2010
Wells Fargo Home Mortgage   December 2006 - May 2008
Wells Fargo Bank, NA  April 2004 - December 2006
SunTrust Bank  September 1997 - April 2004
SunTrust Bank  August 1990 - September 1997

Skills
Sales Management, Mortgage, Banking, Loans, Refinance, Credit, New Business Development, Team Building, Strategic Planning

Education
Credit Union National Association (CUNA)   2013 — 2015
Credit Union Business Lending Professional (CUBLP) Certification, Business and Commercial Lending

University of Phoenix   2011 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General

Valencia College   1992 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
Caliber Home Loans  May 2015 - Present
Senior Underwriter   December 2013 - Present
Wells Fargo Home Mortgage   April 2013 - December 2013
Comcast Cable  December 2008 - November 2012

Skills
Team Leadership, Telecommunications, Customer Satisfaction, Customer Experience, Troubleshooting, Call Centers, Customer Service, Mortgage Lending, Loans, Banking, Credit, Customer Retention, Process Improvement, Teamwork, FHA

Education
University of Phoenix
No degree, Business Administration and Management, General

Experience
Business Development, B2B Sales, Finance, Mortgage, Credit Analysis, Marketing and Management   April 2015 - Present
CBS Radio  April 2014 - April 2015
CBS Radio  December 2012 - April 2015
Time Warner Cable Business Class  July 2013 - April 2014
CBS Radio  December 2012 - June 2013
Wells Fargo Home Mortgage   2011 - 2012
Keep Your Home California   October 2010 - November 2011
Wells Fargo Home Mortgage Inc   February 2008 - December 2008
Mortgage It (A Subsidiary of Deustche bank)   May 2007 - January 2008
GreenPoint Mortgage  April 2005 - May 2007

Skills
Mortgage Lending, Risk Assessment, Credit Analysis, Project Management, Sales, Marketing Strategy, Regional Development, Microsoft Office, Account Management, Sales Management, Business Development, Integrated Marketing, Sales Operations, New Business Development, Tapscan, Marketing, Broadcast Media Sales, Arbitron, Social Media, Social Media Marketing, Digital Marketing, Adobe, Public Relations, Media Planning, Management, Advertising, CRM, Telecommunications, Cloud Applications, Negotiation, Customer Retention, Strategy, Customer Service, Analysis, Credit, Finance, Leadership, Market Planning, Marketing Communications, Online Advertising, Online Marketing, Program Management, Social Networking, Training, Direct Marketing, Digital Media, B2B Marketing, B2B Marketing Strategy, Event Management, Financial Analysis

Education
Ashford University/Forbes School of Business   2012 — 2016
Bachelors of Science in Business Administration, Business Administration and Management, General, Junior

University of Phoenix-Southern California Campus   1999 — 2001
Business Adminstration, 3.6

Experience
Financial Services Operations Leader Seeking New Professional Opportunity   July 2015 - Present
Wells Fargo Home Mortgage   October 2013 - July 2015
Wells Fargo Home Mortgage   October 2012 - October 2013
Wells Fargo Home Mortgage   April 2010 - October 2012
Wells Fargo Home Mortgage   April 2008 - April 2010
Wells Fargo Home Mortgage   April 2007 - April 2008
Washington Mutal  2005 - 2008
Wells Fargo Home Mortgage   July 2006 - April 2007
Wells Fargo Home Mortgage   April 2004 - June 2006
EQUIX Financial Services   2000 - 2004

Skills
Leadership, Management, Business Process, Process Improvement, Relationship Management, Operations Management, Performance Management, Coaching, Risk Management, Strategic Planning, Mentoring, Customer Service, Project Management, Vendor Management, Customer Experience, Call Centers, Loss Mitigation, Team Building, Mortgage Servicing, Financial Services, Default, Employee Training, Underwriting, Credit Risk, Portfolio Management, Loan Origination, Loan Servicing, Customer Retention, Business Process..., Mortgage Lending, Mortgage Banking, Credit Analysis, Strategy, Executive Management, Human Resources, Negotiation, Change Management, Hiring, Business Analysis, Microsoft Office

Education
University of Phoenix   2000 — 2004
Bachelor’s Degree, Business Administration and Management

Experience
Wells Fargo Home Mortgage   November 2005 - Present

Skills
Banking, Customer Service, Risk Management, Management, Financial Analysis, Finance, Microsoft Excel, Leadership, Credit, Microsoft Office, Portfolio Management, Process Improvement, Loans, Financial Services, Mortgage Lending, Analysis, Microsoft Word, Team Building, Accounting, Budgets, Outlook, Coaching, Financial Risk, Negotiation, Call Centers, Relationship Management, Consumer Lending, Mortgage Banking, Vendor Management, Training and Development, Employee Engagement

Education
University of Phoenix   2015 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

University of Phoenix   2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management

Experience
USAA  January 2015 - Present
Bexar County Protective Service   October 2013 - Present
USAA  October 2012 - September 2013
IBC Bank  March 2012 - September 2012
Wells Fargo Home Mortgage   November 2009 - December 2011
World Savings  October 2005 - December 2008

Skills
Loans, Mortgage Lending, Loan Origination, Banking, Credit, Refinance, FHA financing, VA loans, Portfolio Management, Customer Service, Risk Management, Process Improvement, Training, Team Building, Team Leadership, Outlook, Coaching, Change Management, PowerPoint, Strategic Planning, Employee Relations, Microsoft Word, Project Management, Mortgage Banking, Consumer Lending, Sales Management, Mortgage Underwriting, FHA, Loss Mitigation, Underwriting, Residential Mortgages, Analysis, Management, Mortgage Servicing, Finance, Hiring, Credit Analysis, Applicant Tracking..., Credit Risk, Operational Risk...

Education
University of the Incarnate Word   2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

University of Phoenix   2008 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Development, 3.5

Northwest Vista College   2002 — 2004
Associate of Arts (A.A.), Communication and Media Studies

Experience
Dallas Notary Gal   2015 - Present
US Small Business Administration  November 2012 - August 2013
Wells Fargo Home Mortgage   October 2011 - November 2012
Oncor Power   May 2011 - December 2011
Bank of America  December 2008 - September 2010

Skills
My area of expertise is..., I am also very creative..., I also write Lyrics for..., I am also great at..., Mortgage Lending, Loans, Credit, Financial Analysis, Analysis, Loan Servicing, Underwriting, Training, Insurance, Software Documentation, Sales, Foreclosures

Education
Eastfiled College   2014 — 2015
Associate's Degree, Business Administration and Management, General

Champion School of Real Estate   2005 — 2005
Certificate of Completion/Lisenced Loan Officer, Loan Origination

University of Phoenix   1997 — 1999
Associate's degree, Business Administration and Management, General

Experience
Wells Fargo Home Mortgage   June 2010 - Present

Skills
Leadership, Banking, Team Building, Loans, Customer Service, Management

Education
University of Phoenix   2011 — 2014
Bachelor's Degree, Management, 3.97

University of Phoenix   2011 — 2014
Bachelor of Science in Management, Management

Experience
Austin Title Company  May 2015 - Present
Wells Fargo Home Mortgage   July 1995 - May 2015
PNC Mortgage  January 2013 - July 2014
Bank of America  January 2010 - January 2013
Hussmann Corp  July 1990 - October 1992

Skills
Finance, Loan Origination, Mortgage Lending, Mortgage Banking, Banking, Refinance, Residential Mortgages, FHA, Financial Services, FHA financing, USDA, Credit Analysis, Consumer Lending, VA loans, Government Loans, Construction Loans, Credit, Loans, Real Estate, Certified Mortgage..., Home Equity Lines of..., Non-Conforming, Referrals, Investment Properties

Education
University of Phoenix   2011 — 2014
Bachelor of Business Management BSM, Business/Commerce, General, 3.0

Redwood High School

Experience
BB&T Bank/Crump Insurances Services/AXA Network   December 2009 - Present
MRI-The Carlisle Group   September 2008 - January 2009
Chase Home Loans  May 2007 - November 2007
Wells Fargo Home Mortgage   July 2006 - May 2007
First Magnus Financial  June 2006 - June 2006
Loan City  November 2005 - May 2006
JPMorgan Chase/Advanta Mortgage Corporation   May 1992 - October 2005

Skills
Customer Service, Situational Sales..., Strategic Planning, Facilitating, English, Public Speaking, Teaching, Research, Historical Data Skills, Compliance Monitoring, Troubleshooting, Data Quality Control, Generating Reports, Generating Revenue, Staff Supervision, Inter Agency Liaison, Team Mentoring, Staff Development, Written & Oral..., Peer Mentoring, Mentoring New Hires, Customer Credit Review, Departmental Management, Office Procedure..., Staff Evaluation, File Processing, File Maintenance, Microsoft Office, PowerPoint, Windows, Outlook, Microsoft Excel, Microsoft Word, Management, Talent Management, Loan Origination, CRM, Recruiting, Facilitators, Training, Sales Management, Facilitation, Banking, Employee Evaluation, Data Maintenance, Leadership, Process Improvement, Insurance

Education
University of Phoenix-San Diego Campus   1998 — 1998
Business Administration and Management, General

Park Center Senior High School   1975 — 1978
Diploma, General Educational Studies, 12

Experience
Wells Fargo Home Mortgage   June 2010 - Present
Deluxe Corporation  August 2002 - August 2010
Deluxe Corporation  June 2006 - December 2009
Deluxe Corporation  February 2005 - June 2006
Deluxe Corporation  October 2003 - February 2005

Skills
Data Analysis, Business Analysis, Quality Assurance, Sales, Process Improvement, Leadership

Education
University of Phoenix   2009 — 2010
Masters of Business Administration

University of Phoenix   2007 — 2008
Bachelor of Science in Business/Management, Business/Management

Axia College of Western International University
Associate of Arts, Business

Experience
Wells Fargo Home Mortgage   May 2013 - Present
wells fargo  February 2009 - May 2013
PATRIOT TECHNOLOGIES INC.   January 2004 - May 2008
SPACEFITTERS INC   1999 - 2004

Skills
Consumer Lending, Loans, Commercial Lending, Loan Origination, Mortgage Lending, Credit Analysis, Loss Mitigation, Banking, Underwriting, Insurance, Accounting, Auditing, Customer Service, Process Improvement, Accounts Receivable, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Payroll, Computer Hardware, Computer Repair, Project Management

Education
University of Phoenix   2007 — 2011
•Bachelors Degree in Business Management, Information Systems

Experience
Accenture Mortgage Cadence  July 2013 - Present
Clayton Financial Services   March 2013 - July 2013
Promontory Financial Group, LLC  2011 - 2013
Wells Fargo Home Mortgage   2009 - 2011
Stucy Realty Company  2008 - 2009
Realview Equity Group   2007 - 2008
Harris Real Estate Group   2004 - 2007
Atlantic Piering and Pressure Grouting, Inc.   2000 - 2004
PCA International  1998 - 2000
Palmetto Pavement Maintenance   1996 - 1998

Skills
Mortgage Lending, Sales, Loans, Talent Acquisition, Start-ups, Banking, College Recruiting, Training, Leadership, Real Estate, Customer Service, Process Improvement, Loss Mitigation, Negotiation, Marketing, Foreclosures, Recruiting, Finance, Credit, Risk Management, Mortgage Banking, Management, Mortgage Servicing, Loan Origination, Analysis, Mortgage Underwriting, Loan Servicing, Financial Services, Call Centers, Quality Assurance, Financial Analysis, Residential Mortgages, Underwriting

Education
University of Phoenix
Master of Science (M.S.), Psychology

University of Phoenix
Bachelor of Science (B.S.), Criminal Justice Administration

University of Phoenix
Associate of Arts (A.A.), Criminal Justice Administration

ACRE Real Estate
Real Estate

Mansfield Business School
Business Administration and Management, General

Experience
Adecco  February 2015 - Present
Xerox  2014 - 2015
University of Phoenix  November 2007 - November 2013
Accredited Home Lenders  2005 - 2007
Wells Fargo Home Mortgage   2002 - 2005
Atlantic Mortgage  May 2003 - April 2004

Skills
Student Financial Aid, Admissions, Higher Education, Enrollment Management, Staff Development, Finance, Critical Thinking, Adult Education, PeopleSoft, Leadership, Financial Analysis, Student Affairs, Customer Service, Public Speaking, Campus, Leadership Development, Coaching, Microsoft Excel, CampusVue, PowerPoint, Academic Advising, Student Recruiting, Retaining Customers, Academic Administration, Distance Learning, Career Counseling, Student Development, E-Learning, Training, Credit, Loans, Career Development, Mortgage Lending, Management, Strategic Planning, Team Building, Recruiting, Customer Retention

Education
University of Phoenix   2008 — 2013
Bachelor of Science (B.S.), Management

Experience
Liberty Tax Service  January 2012 - 2012
Wells Fargo Home Mortgage   2005 - 2007
Countrywide Home Loans  2004 - 2005

Education
University of Phoenix
Business

Experience
TruWest Credit Union  October 2013 - Present
Wells Fargo Home Mortgage   January 2013 - October 2013
FNBA  August 2005 - September 2009
Global Entertainment Corporation  2002 - 2004

Education
University of Phoenix   2006 — 2010
Business Management

Experience
McKelvey's Premium Jerky   January 2012 - Present
Wells Fargo Home Mortgage   February 2013 - June 2015
University of Phoenix  March 2008 - January 2013

Education
University of Phoenix
Finance

Experience
Fremont Investment and Loan  November 2004 - Present
Wells Fargo Home Mortgage   October 2000 - November 2004
GE Capital  June 1995 - October 2000

Skills
Management, Coaching, Loans

Education
University of Phoenix

Experience
Officeteam/RHI   April 2008 - Present
Wells Fargo Home Mortgage   May 2006 - January 2007
American Home Mortgage  2006 - 2007
Waterfield Financial  January 1995 - May 2006
Waterfield Financial  1995 - 2006

Education
University of Phoenix   1991 — 1995

Snider High School   1987 — 1991

Experience
Sheila Mork, Mary Kay Independent Beauty Consultant   August 2015 - Present
Wells Fargo Insurance Services  June 2015 - Present
Wells Fargo Insurance Services  June 2014 - Present
Wells Fargo Home Mortgage   October 2011 - June 2014
NORTHSTAR CAPITAL MARKETS, INC   December 2007 - March 2009
NORTHSTAR CAPITAL MARKETS, INC   January 2005 - December 2007
FIRSTMARK SERVICES, LLC   February 2004 - December 2004
FIRSTMARK SERVICES, LLC   December 2001 - February 2004
Nelnet  August 2001 - December 2001
PERKINS FAMILY RESTAURANT AND BAKERY  August 2000 - August 2001

Skills
Microsoft Word, Training, Microsoft Excel, Microsoft Office, Customer Service, Risk Management, Outlook, Process Improvement, Financial Analysis, Business Analysis, Call Center, Account Management, Accounting, Software Documentation, Budgets, Negotiation, Leadership, PowerPoint, Call Centers

Education
Saint Mary's University of Minnesota   2014 — 2016
Master of Science (MS), Accounting

University of Wisconsin-Eau Claire   2007 — 2008
MBA

University of Phoenix   2002 — 2006
Bachelor of Science, Accounting

Irondale   1994 — 1998

Experience
Wells Fargo Home Mortgage   January 2011 - September 2014
WACHOVIA  2008 - 2011
Wachovia  2006 - 2008
Staybridge Suites  February 2003 - February 2005
Summerfield Suites by Wyndham  December 1999 - February 2003

Skills
Outlook, Marketing, Training, Project Management, Banking, REO, Loan Origination, Foreclosures, Merchandising, Social Media, Customer Service, Pipeline Management, Vendor Management, Hospitality, Hotel Management, Microsoft Office, Evictions, Property Management, Asset Management, Risk Management, Risk Assessment, Sales Management, Salesforce.com, Operations Management, Bookkeeping, Real Estate, Sales, Condos, Investors, Negotiation, Real Estate Transactions, Relocation, Residential Homes, Sellers

Education
University of Phoenix   2006 — 2008
BS, BUSINESS ADMINISTRATION - MANAGEMENT

Experience
Academy Mortgage Corporation  May 2015 - Present
Compass Bank BBVA   May 2014 - May 2015
JP Morgan Chase  March 2010 - May 2014
Wells Fargo Home Mortgage   June 2009 - March 2010
Wachovia  July 2008 - July 2009
Wachovia Mortgage FSB  2006 - 2008
Wachovia Mortage   March 2006 - February 2007
DHI Mortgage  January 2005 - January 2006
Pulte Mortgage  2001 - 2005
Oakwood Homes  January 2000 - January 2001

Skills
FHA, Loans, Mortgage Banking, Leadership, Mortgage Lending, Credit, Loan Origination, Management, Banking, Credit Cards, Residential Mortgages, Sales, Underwriting, Secondary Marketing /..., Public Speaking, Employee Training, VA, DPA, Aviation, Securities License, Refinance

Education
WMA Securities   2000 — 2001
Series 6, 63, Investments and Securities, NA

Sawyer Aviation   1999 — 2000
Private Pilots License, Aviation, NA

University of Phoenix

Experience
Wells Fargo Home Mortgage   January 2010 - Present
Wells Fargo Home Mortgage   March 2009 - Present
adidas  February 2006 - March 2009
adidas  April 2001 - March 2009
Pizza Factory  October 1992 - November 2007
Pizza Factory  January 1992 - January 2007
Maurices  April 2004 - February 2006
adidas  April 2000 - April 2004
Big Lake High School  January 1994 - January 2002

Skills
Management, Sales, Customer Service, Retail, Merchandising, Microsoft Excel, Payroll, Coaching, Inventory Control, PowerPoint, Process Scheduler, Loans, Time Management, Customer Satisfaction, Customer Experience

Education
University of Phoenix   2005 — 2008
Bachelors, Management

Big Lake High SchoolBig

Experience
NCI, Inc.   June 2015 - Present
NCI, Inc.   June 2014 - June 2015
NCI, Inc.   February 2013 - June 2014
Abacus Technology  November 2011 - January 2013
Contractor for IT   September 2009 - November 2011
Wells Fargo Home Mortgage   May 2009 - July 2009
UPS  May 2008 - December 2008
University of Phoenix - San Antonio, TX   May 2004 - September 2007
Hilton  February 2004 - May 2004
Costco Wholesale  November 2003 - January 2004

Skills
Security Clearance, Strategic Planning, Network Security, Sales Management, Management, Leadership, Public Speaking, Training, Team Building, Troubleshooting, Security, Customer Satisfaction, Sales Operations, Wireless, Firewalls, Customer Service, Analysis, Program Management, Networking, Access, System Administration, CompTIA Security+, Technical Support, Network Administration, Great Personality

Education
University of Phoenix   2005 — 2009
MBA/Mkt, Mkt.

University of Phoenix   2002 — 2004
BSB/Mgmt, Mgmt.

Eastwood High School

Experience
Wells Fargo Home Mortgage   January 2009 - Present
Wells Fargo Home Mortgage   January 2009 - Present
ITP Mortgage Group   June 2008 - January 2009
Greenlight Financial Services  February 2008 - May 2008
Wells Fargo Home Mortgage   March 2002 - December 2007
PacifiCare-Secure Horizon   September 1994 - January 2002

Skills
Loans, FHA, Mortgage Banking, Reverse Mortgages, REO, Leadership, Software Documentation, Training, Management, Residential Homes, Customer Service, Funding

Education
University of Phoenix   1992 — 1996
Associate Degree, Business

Experience
Citi  March 2012 - Present
JPMorgan Chase  March 2010 - March 2012
Wells Fargo Home Mortgage   March 2009 - March 2010
University of Phoenix  October 2007 - March 2009
Outsource Finacial Service   April 2006 - October 2007
DHI Mortgage  March 2005 - April 2006
Pulte Mortgage  January 2002 - December 2004

Skills
Underwriting, FHA, Loans, Mortgage, Credit, Mortgage Lending, Refinance, Outlook, Excel, First Time Home Buyers, Customer Relations, Customer Service, Mortgage Banking, Loan Origination, Problem Solving, Word, Microsoft Office, Telephone Skills, Retail, Accounting, Team Building, Coaching, Mentoring, Documentation, PowerPoint, Compliance, Conventional, Credit Analysis

Education
University of Phoenix

Experience
Wells Fargo Home Mortgage   November 2010 - Present
Knights of Columbus  2008 - 2015
US Army  August 2007 - 2013
Lowe's Associate   April 2008 - July 2009
US Army  July 1987 - July 2007

Skills
Risk Management, Leadership, Program Management, Military, Army, Strategic Planning, Policy, Training, Command, Team Leadership, Military Operations, Process Improvement, Team Building

Education
University of Phoenix   2007 — 2010
MBA, Accounting

University of St. Francis   1982 — 1986
B.A, Political Science

Experience
Guild Mortgage Company  July 2014 - Present
Wells Fargo Home Mortgage   July 2009 - June 2014
JPMorgan Chase  June 2004 - July 2009

Skills
Mortgage Lending, Loans, Refinance, Loan Origination, FHA, Mortgage Banking, Residential Mortgages, Credit, VA loans, Banking, FHA financing, USDA, Credit Analysis, Consumer Lending, Government Loans, Investments, Financial Services, Finance, FHA Financing, VA Loans

Education
University of Phoenix
Bachelor of Science in Business Management 2005

Experience
Wells Fargo Home Mortgage   March 2013 - Present
Wells Fargo Home Mortgage   November 2010 - November 2011
GSH Real Estate  2002 - 2004

Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Loan Origination, Banking, Consumer Lending, FHA, Refinance, Credit Analysis, Underwriting, Cross Selling, Sales, Residential Mortgages, Financial Services, Commercial Banking, Loss Mitigation, Customer Service, Retail Banking, Portfolio Management

Education
University of Phoenix   2003 — 2011
Communications

United States Air Force Community College   1995 — 1998
Information Management

Experience
Meissner Jacquet Investment Management Services  May 2013 - Present
Pratt Communications  March 2011 - November 2011
Wells Fargo Home Mortgage   November 2010 - March 2011
Wells Fargo Bank  April 2010 - November 2010
Wachovia Bank  October 2007 - April 2010
World Savings Bank  September 2006 - October 2007

Skills
Customer Service, Leadership, Customer Satisfaction, CRM, Banking, Program Management, Teamwork, Loans, Windows

Education
University of Phoenix   2007 — 2012
BS, Business - Administration

Monte Vista High School   2001 — 2005
High School Diploma

Experience
Frost Bank  March 2015 - Present
Wells Fargo Bank  May 2012 - March 2015
Wells Fargo Home Mortgage   February 2011 - May 2012
Wells Fargo Bank  March 2009 - February 2011
Wells Fargo Bank  August 2005 - March 2009
Wells Fargo  August 2004 - August 2005
Wells Fargo Bank  January 1999 - January 2004
Wells Fargo  January 1996 - January 1999

Skills
Attention To Detail, Building Strong Teams, Results Focused, Loans, Loan Servicing, Software Documentation, Management, Real Estate, Commercial Real Estate, Team Management, Interviews, Business, Goal Oriented, Loan Origination, Call Centers, Commercial Banking, Commercial Lending, Finance, High Performance Teams, Banking

Education
University of Phoenix   2009 — 2011
Masters, Management

University of Phoenix   2008 — 2010
Bachelor of Science, Business Management

University of Phoenix   2006 — 2007
Associate of Arts, Business

Experience
Chase  May 2015 - Present
Bank of America  April 2014 - April 2015
Arizona Department of Housing  October 2013 - February 2014
Bank of America  May 2013 - September 2013
Wells Fargo Home Mortgage   December 2012 - February 2013
Bank of America  June 2011 - November 2012
Wells Fargo Bank  June 2009 - May 2011
Avis Budget Group  September 2007 - May 2009
1st Metropolitan Mortgage  April 2004 - May 2007

Skills
Mortgage Banking, Loans, Mortgage Lending, Underwriting, FHA financing, VA loans, Home Equity Loans, Personal Financial..., Bankruptcy, Banking, Investment Properties, Government Loans, Funding, Loan Origination, FHA, Cross Selling

Education
University of Phoenix   2008 — 2009
Business Administration and Management

Lake Superior State University   1994 — 1996
Accounting and Business/Management

Sault Area High School   1991 — 1994
Diploma

Experience
GENDY DIRECT TRANSPORT SHUTTLE, LLC   March 2008 - Present
FREEMONT INVESTMENT AND LOAN   February 2006 - February 2008
Wells Fargo Home Mortgage   October 2001 - January 2006
Bank of America  December 1999 - March 2001

Education
University of Phoenix   2011 — 2013
Bachelor of Science, Business Management

Experience
Wells Fargo Home Mortgage   March 2012 - Present

Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General

Experience
BMO Financial Group  October 2013 - Present
Wells Fargo Home Mortgage   January 2008 - March 2013

Skills
Corporate Finance

Education
University of Phoenix   2013 — 2015
Business Administration, Management and Operations

Waukesha County Technical College
Business Administration and Management, General

Experience
Citizens Home Loans of America  October 2012 - Present
Wells Fargo Home Mortgage   March 2009 - October 2012
Taylor, Bean & Whitaker   May 2006 - March 2009

Education
University of Phoenix   2005 — 2008
Bachelor's degree, Finance, General

Springboro High School   1993 — 1997

Experience
Wells Fargo  July 2014 - Present
Wells Fargo Home Mortgage   June 2012 - July 2014
Wells Fargo Home Mortgage   January 2011 - June 2012
Wells Fargo Financial  January 2007 - January 2011
Wells Fargo Financial  June 2005 - January 2007

Skills
Credit, Loans, Management, Mortgage Lending, Portfolio Management, Risk Management, Finance, Credit Risk, Financial Services, Consumer Lending, Loan Origination, Credit Analysis, Financial Risk

Education
University of Phoenix   2000 — 2004
Bachelor’s Degree, Business Managment