Experience
SecurityNational Mortgage  August 2013 - Present
Wells Fargo Home Mortgage   June 2012 - June 2013
SecurityNational Mortgage  January 2012 - June 2012
Private Client Group Southern Fidelity Mortgage   December 2010 - December 2011
Direct Access Lending  February 2010 - December 2010
Meridias Capital  February 2002 - 2008

Skills
HARP Program Refinancing, Investment Properties, VA, FHA, Refinance, Mortgage Lending, Nevada HARP Refinances, California HARP 2.0, Banking, FHA financing, Loans, Real Estate, VA loans, Computer Program, New Business Development, Sellers, Commercial Real Estate, Small Business, Referrals, Certified Mortgage..., Credit, Finance, Funding, Government Loans, Investments, Loan Origination, Mortgage Banking, Real Estate Economics, Real Estate Financing, Real Estate Transactions, Residential Mortgages, Reverse Mortgages, USDA, Underwriting

Education
Middlebury College   1985 — 1989
Bachelor of Arts, Art History/Psychology

TASIS   1984 — 1986
Advanced Placement, European Studies

Experience
Mortgage Partners  April 2015 - Present
Mortgage Partners  July 2014 - Present
Wells Fargo Home Mortgage   May 2009 - December 2013
Wells Fargo Home Mortgage   May 2009 - May 2010
Countrywide Home Loans  December 2003 - December 2006

Skills
Mortgage Lending, Customer Service, Mortgage Underwriting, Loan Origination, Home Equity Lines of..., FHA, Reverse Mortgages, Residential Mortgages, Employee Training, Sales Management, Production Assistance, Office Administration, Team Management, Mortgage Marketing, Team Leadership, Pipeline Development, VA loans, Jumbo Mortgage, Government Loans, Non-Conforming, Commercial Real Estate, Construction Loans, Second Mortgages, Home Loan Processing, Document Review, Credit, Credit Analysis, Compliance, Regulations, Title Insurance, Appraisals, Property & Casualty..., Loan Closings, Month End Close, Pipeline Management, Mortgage Servicing, Software Documentation, Technology, Microsoft Technologies, Software, Computer Proficiency, Office Equipment, Mortgage Banking, Loans, Home Equity Loans, VA Loans

Education
Milwaukee Area Technical College   1996 — 1999

Mortgage Training Today   2007 — 2009
Continued Education, Mortgage Loan Originator Training

Quality Health Care Options   2008 — 2009
Certified Nursing Assistant. Medical Assistant, Nursing Administration

Experience
Meta Payment Systems  January 2008 - Present
Wells Fargo Home Mortgage   January 2006 - December 2007

Skills
TFS, IIS, .NET, ASP.NET, C#, Microsoft SQL Server, Visual Studio, SQL, Software Development, JavaScript, Web Development, HTML, Visio, ASP.NET MVC, ASP.NET AJAX, MVC, AJAX, JSON, jQuery, Web Applications, LINQ, Software Design, CSS, Agile Methodologies, SDLC, Requirements Analysis, Programming, SOA, ADO.NET, Entity Framework, ASP, Web Services, WCF, HTML 5, User Interface Design, Software Engineering, Object Oriented Design, User Experience, Wireframes, Web Design, iOS, Android Development, iOS development, Mobile Web Design

Education
Midland University   2002 — 2006
bachelors of science, Math/Computer Science

Experience
Fifth Third Bank  June 2015 - Present
Fifth Third Bank  January 2014 - Present
Mariner Finance  July 2013 - December 2013
loanDepot  2013 - 2013
Impac Mortgage  2012 - 2013
The Home Lending Source  May 2011 - August 2012
State Farm Insurance  July 2010 - May 2011
US Bank  April 2008 - June 2010
Residential Home Centers Of America   August 2007 - April 2008
Wells Fargo Home Mortgage   November 2005 - August 2007

Skills
Mortgage Lending, Refinance, First Time Home Buyers, FHA, VA, Conventional, Purchase, Mortgage, Loans, Leadership, Investment Properties, Insurance, Sales, Marketing, Banking, Selling, Mortgage Banking, Negotiation, Customer Service, Loan Origination, Management, Training, Finance, USDA, VA loans, FHA financing, Credit, Underwriting, Residential Mortgages, Consumer Lending, Real Estate, Credit Analysis, Reverse Mortgages, Commercial Lending, Financial Analysis, Investments, Loan Servicing, Mortgage Underwriting, Referrals, Residential Homes, Retail Banking, Small Business, Small Business Lending, Strategic Financial..., Home Equity Lines of..., Construction Loans, Cross Selling, Executive Management, Sales Management, Mortgage Marketing

Education
Middle Tennessee State University   1986 — 1991
Bachelor, Business Administration

Experience
Accountemps  August 2015 - Present
Get It Now   May 2013 - June 2015
Wells Fargo Home Mortgage   February 2009 - September 2009
Amato Preferred Credit Corporation   October 2007 - December 2008
V&J Holding Companies, INC   April 2004 - October 2006

Skills
customer service, Receptionist Duties, Administrative..., inbound call center, outbound call center, cashier, Clerical Skills, Clerical Work, Customer-facing, Customer Driven, Customer Service..., Switchboard Operator, Call Center, Customer Service, Call Centers, Inventory Management, Leadership, Human Resources, Employee Benefits, Sales, Telephone Skills, Customer Satisfaction

Education
Milwaukee Career College   2010 — 2011
Medical Coding and Billing

Hamilton High School   1994 — 1998

Experience
BMO Harris Financial Group  March 2014 - January 2015
Peoples' Home Equity  July 2012 - November 2012
NACA  January 2012 - May 2012
JPMorgan Chase  July 2009 - July 2010
Wells Fargo Home Mortgage   July 2008 - June 2009

Skills
BSA, S.A.F.E, AML, RESPA, Graham Leach Bliley, Dodd-Frank, ECOA, TILA, CRA/FCRA, HMDA, Reg B, Reg C, Reg Z, HUD, Operations, Quality Control, Compliance, Loan Origination, Mortgage Underwriting, Home Equity Lines of..., Refinance, HARP, Retail, Loan Modifications, VA loans, FNMA, Risk Management, Real Estate, Mortgage Consulting, Credit Analysis, Financial Analysis, Loan Servicing, PowerPoint, Real Estate Financing, Financial Reporting, Project Coordination, Coordinating Events, Conference Coordination, Video Conferencing, Employee Training, Microsoft Office, P&L Analysis, Anti Money Laundering, Loans, FHA, Event Planning, Social Media, Banking

Education
Milwaukee Area Technical College   2003 — 2005
Associate's degree, Accounting

Experience
Lyon, Gorsky, Haring, Gilbert & Livingston, LLP   April 2013 - Present
Miller, Curtis & Weisbrod   July 2012 - April 2013
Turley Law Firm  September 2010 - July 2012
Mason, Snodgrass, & Ostovich Attorney's PC   December 2007 - September 2010
Wells Fargo Home Mortgage   February 2006 - December 2007
Cingular Wireless Now ATT  October 2000 - October 2006

Skills
Type 75-80 wpm, Notary Public, Plaintiff Software, Groupwise, Efiling in Prodocs, Pacer/ECF, Adobe Professional, Knowledge of O'Connor's..., Knowledge of Texas..., Knowledge of local &..., Auditor, 100% loan document..., A/R collections, Commitment to Customer..., Analyst Relations, Litigation, Trials, Depositions, Pleadings, Civil Litigation, Westlaw, Legal Writing, Legal Research, Medical Malpractice, Personal Injury, RightFax, Litigation Support, Legal Documents, Temporary Staffing, Hearings, Document Review, Lexis, Wordperfect, Legal Assistance, Administrative..., Mediation, Preparation of Wills, Courts, Personal Injury..., Torts, Product Liability, Family Law, Document Drafting, Motions, Class Actions, Toxic Tort, Commercial Litigation, Bankruptcy, Automobile Accidents, Arbitration

Education
Midwestern State University   2000 — 2004
Bachelor’s Degree, Criminal Justice/Police Science

Southern New Hampshire University
Master of Business Administration (MBA), MBA, 4.0

Experience
Duncan Solutions  April 2014 - Present
Assisted Living Concepts  June 2013 - February 2014
Wells Fargo Home Mortgage   April 2009 - March 2012
Landmark Credit Union  May 2004 - March 2009
Milwaukee Metropolitan Credit Union   September 2002 - May 2004

Skills
Mathematics, Computer Literate, Professional..., Keyboarding, Telecommunications, Budgeting, Banking, Customer Relations, Customer Service, Data Analysis, Excel, Microsoft Office, Team Leadership, Change, Negotiation, Outlook, PowerPoint, Quality Assurance, Research, Problem Solving, Teamwork, Tax, Underwriting, Writing, Loans, Finance, Risk Management, Credit, Short Sales, Mortgage Banking, Foreclosures, Lines Of Credit, Consumer Lending, Cross Selling, Loan Servicing, Credit Analysis, Refinance, Residential Mortgages, FHA, Loss Mitigation, Cash Management, Credit Cards, Insurance, Accounting, Financial Services, Loan Origination, Auditing, Financial Analysis, Credit Risk, Deposits

Education
MATC   2013 — 2015
Associate's degree, Accounting

Milwaukee Area Technical College   2004 — 2004

Pulaski High School   1999 — 2004
High school Diploma, Marketing

Experience
Birmingham Police   2015 - Present
Portfolio Recovery Associates  June 2013 - Present
Sterne Agee  June 2012 - November 2012
Wells Fargo Home Mortgage   June 2010 - June 2012
C Jack Properties LLC   September 2009 - November 2009

Skills
•Microsoft Office,..., •Accounting System..., •Tax Wise Accounting..., Finance, Management, Accounting, Credit, Leadership, QuickBooks, Account Reconciliation, Sales, Customer Service, Financial Analysis

Education
Miles College   2005 — 2010
Miles College, Accounting and Business Administration

Miles College   2005 — 2010
Bachelor’s Degree, Dual Major: Accounting & Business Admin

Experience
Waterstone Mortgage Corporation  March 2014 - Present
Wells Fargo Home Mortgage   March 1990 - January 2014

Skills
Mortgage Lending, Master Gardener, Loans, VA loans, Refinance, FHA, Mortgage Banking, Reverse Mortgages, Loan Origination, FHA financing, USDA, Credit, Government Loans, First Time Home Buyers

Education
Milwaukee Area Technical College
Ornamental Horticulture

University of Milwaukee

Experience
ConsumerDirect Mortgage, A Division of FirstBank   July 2014 - Present
Wells Fargo Home Mortgage   April 2014 - July 2014
Bank of America  November 2013 - April 2014
Wells Fargo Home Mortgage   November 2012 - November 2013
Bank of America  March 2011 - November 2012
Countrywide Home Loans  March 2006 - October 2008
Five Star Mortgage  June 2002 - March 2006
Equifirst  February 2001 - June 2002

Skills
Mortgage Lending, CRM, Sales, Banking, Credit, Loans, Relationship Management, Credit Analysis, Mortgage Banking, Commercial Banking, Portfolio Management, Credit Risk, Risk Management, Financial Services

Education
Middle Tennessee State University

Experience
First Reliance Bank  August 2014 - Present
Harbor National Bank  August 2014 - December 2014
Wells Fargo Home Mortgage   August 2012 - December 2013
Regions Financial Corporation  June 2006 - June 2011

Skills
Loans, Mortgage Lending, Credit, Government Loans, Banking, Credit Analysis, Mortgage Banking, Consumer Lending, Commercial Lending, Retail Banking, Refinance

Education
Midlands Technical College

Experience
A-Reality Realty   October 2011 - Present
Financial Restoration Inc   2012 - 2012
Wells Fargo Home Mortgage   January 2010 - March 2011
First Continental Financial   June 2004 - December 2010

Skills
Property Management, Foreclosures, Real Estate, Mortgage Lending, Residential Homes, Credit, Referrals, First Time Home Buyers, Loss Mitigation, Investment Properties, Short Sales, Customer Service, Strategic Financial..., Negotiation, Property, Investors, Sales, Team Building, Contract Negotiation, Customer Retention, Sellers, Small Business, Relocation

Education
University of Phoenix   2005 — 2010
Masters Degree, Business Administration and Management, General

Miles College   2000 — 2003
Bachelors Degree, Business Administration and Management, General, 3.5

University of Alabama   1997 — 1999
Pre Business, 3.7

Experience
Richland School District 2  April 2014 - Present
Wells Fargo Home Mortgage   July 2011 - April 2014
South Carolina Department of Health and Environmental Control  April 2011 - July 2012
SC State Board for Technical Education   August 2007 - February 2009

Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Research, Community Outreach, Analysis, Documentation, Management, Technical Support, Training, Software Installation, Help Desk Support, Hardware, Business Process, Customer Service, Nonprofits, Teaching

Education
University of South Carolina-Columbia   2001 — 2003
Bachelor's Degree, Computer/Information Technology Administration and Management

Midlands Technical College   1999 — 2001
Associate's Degree, Information Technology

Experience
280 Trends & More   December 2013 - Present
Wells Fargo Home Mortgage   December 2013 - August 2014
Delta Sigma Theta Sorority, Inc.   June 2012 - July 2014
Ross Stores  May 2010 - February 2014

Skills
Cashiering, Microsoft Office, Visual Merchandising, Customer Service, PowerPoint, Data Entry, Secretarial Skills, Merchandising, Social Networking, Editing, Budgets, Office Administration, Public Speaking, International Relations, Outlook, Research

Education
University of Mississippi School of Law   2014 — 2017
Doctor of Law (J.D.), International Relations and Affairs

Miles College   2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Outpatient Imaging Affiliates  October 2015 - Present
Sy.Med Development, Inc., a HealthStream Company   June 2015 - August 2015
NASTek National   August 2014 - June 2015
Genesco  May 2013 - July 2014
Middle Tennessee State University  August 2012 - May 2014
Collegiate Sports Data   October 2011 - September 2013
Tennessee State University  May 2012 - August 2012
Peoples Home Equity  December 2010 - February 2011
Wells Fargo Home Mortgage   June 2010 - December 2010
Bank of America Home Loans  November 2009 - June 2010

Skills
Analysis, Microsoft Excel, Marketing, Network Security, Coaching, Loans, SQL, TCP/IP, JavaScript, LINQ, HTML, Customer Service, Project Management, Sales, Databases, Public Speaking

Education
Middle Tennessee State University   2012 — 2014
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance

Vanderbilt University   2000 — 2004
Bachelor of Science (B.S.), English

Louisville Collegiate School   1987 — 2000
liberal arts/college prep

Experience
Wells Fargo Home Mortgage   September 2010 - Present
Wells Fargo Home Mortgage   2010 - 2012
Delphi  2006 - 2008
Bakers Square  2004 - 2006
The Steak Escape   2003 - 2004

Skills
Customer Service, Process Improvement

Education
Milwaukee Area Technical College   2008 — 2010
A.A.S. Degree, Banking and Financial Services

Experience
Cahaba GBA  October 2013 - Present
Wells Fargo Home Mortgage   2012 - 2013
Allstate  May 2011 - December 2011
J L Morgan & Associates   May 2006 - March 2011

Skills
Proficient with all...

Education
Miles College   2001 — 2006
Bachelor of Science (BS), Computer Science

Experience
Astronautics Corporation of America  August 2013 - Present
GE Healthcare  May 2013 - July 2013
Wells Fargo Home Mortgage   November 2012 - January 2013
SEKO Logistics  November 2011 - May 2012
Solaris, Inc  August 2010 - October 2011
Delphi  July 2006 - November 2007
O'Reilly Auto Parts  November 2004 - November 2007

Skills
Inventory Management, Customer Service, Customer Satisfaction, Customer Retention, Forklift Operator, Data Entry, Outlook Express, SAP Business Software, SAP Inventory Management, sales, International Shipping, Freight Brokerage, Air Freight, Freight Transportation, Spreadsheets, Quality Control, Bill of Lading, Cross-functional Team..., Staff Supervision, Volunteering, Order Processing, Customer Driven, Arc Welding, Spot Welding, Lock Out Tag Out, OSHA Certified, Logistics Management, Sales, Medical Logistics, International Logistics, SAP Logistics, Supply Chain Management, Operations Management, Strategic Partnerships, Negotiation, Transportation, Warehousing, Team Leadership, Manufacturing, Customs Regulations, Distribution Center..., Inventory Control, Team Building, Invoicing, Trade Compliance, Warehouse Management, Reverse Logistics, Time Management, Event Planning, Management

Education
Milwaukee Area Technical College   2008 — 2010

Milwaukee Washington High School   1987 — 1991
HS Diploma

Experience
Milwaukeepc   April 2013 - October 2014
McDonald's  April 2003 - October 2013
Wells Fargo Home Mortgage   November 2009 - February 2010
Northwestern mutual  June 2007 - May 2008

Education
Milwaukee Area Technical College   2011 — 2012
Associate's degree, IT Network Specialist, 3.8

University of Wisconsin-Milwaukee - School of Business Administration   2007 — 2009
Bachelor's of Business Administration, Finance, General

University of Wisconsin-Washington County   2004 — 2007
None, General Education

Experience
Tradition Capital Bank  November 2014 - Present
Tradition Capital Bank  September 2013 - Present
Wells Fargo Home Mortgage   June 2012 - September 2013
Wells Fargo Home Mortgage   February 2010 - January 2011
Hennepin County Medical Center  January 2008 - May 2008
BRIGHTKEYS HOMES   October 2003 - November 2006

Skills
Contract Negotiation, Analysis, Finance, Negotiation, CRM, Procurement, Customer Service, Management, Team Building, Sales, Mortgage Lending, Microsoft Office, Marketing, Loans, Leadership, Banking

Education
University of St. Thomas   2007 — 2009
MBA, Finance

Milwaukee School of Engineering   1999 — 2003
BS, Business & Computer Systems; Marketing Management

Primavera
Training on P3(e/c) software

Experience
n//a   February 2013 - Present
Wells Fargo  February 2013 - February 2014
Wells Fargo Home Mortgage   September 2011 - February 2013
Walker County Board of Education  August 2009 - September 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Middle Tennessee State University   1989 — 1997
Bachelor of Science, Agriculture Economics; Economics/ Finance

Experience
Wells Fargo Home Mortgage   September 2011 - Present

Education
Miles College   2003 — 2007
Bachelor of Arts, Political Science

Experience
Guaranteed Rate Mortgage NMLS 246293   November 2014 - Present
Wells Fargo Home Mortgage   December 2013 - October 2014
RPM Mortgage Inc  February 2013 - December 2013
Guarantee Mortgage  October 2008 - January 2013
Opes Advisors  January 2008 - October 2008
Triton Funding Group  June 1999 - December 2007
Grubb & Ellis Commercial Real Estate  August 1991 - October 1994
Landmark Education  January 1990 - November 1991

Skills
Mortgage, Refinance, Purchase, Real Estate, Loans, Mortgage Lending, Real Estate Economics, Mortgage Banking, Investment Properties, First Time Home Buyers, Investors, Finance, Residential Homes, Real Estate Financing, Small Business, Condos, Residential Mortgages, Commercial Real Estate, FHA, Real Estate Transactions, Sellers

Education
Middlebury College   1986 — 1986
B.A., History and Ancient Greek Language & Literature

Iolani School   1976 — 1982
Prep School

Havens Elementary (Piedmont, CA)   1972 — 1976
PhD in Math and Flag Football

Experience
Wells Fargo Home Mortgage   September 2011 - July 2015
Concours Motors  October 2007 - April 2011
Washington Mutual home mortgage   July 1999 - May 2007

Education
Milwaukee Area Technical College   1999 — 2002
Associate's degree, accouning and computer information system

Experience
Delta Airlines  September 2015 - Present
BI WORLDWIDE  April 2015 - September 2015
Wells Fargo Home Mortgage   November 2014 - March 2015
Wilson Tool International  August 2012 - November 2014

Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Process Improvement, Microsoft Excel, Project Management, Operations Analysis, SDLC, Systems Improvement, SAP ERP, Business Communications, Technical Communication, Relationship Management, Continuous Improvement, Creative Problem Solving, Cultural Awareness, Data Analysis, Team Management, Training, Strategic Planning, Account Management

Education
University of Minnesota-Twin Cities   2004 — 2008
Bachelor of Science (BS), Environmental Horticulture

University of Minnesota-Twin Cities   2009 — 2010
Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor

Michigan Technological University   2003 — 2004

Experience
Tennessee Air National Guard  February 2015 - Present
Middle Tennessee State University  August 2012 - May 2014
Nationwide Insurance  August 2011 - April 2012
Wells Fargo Home Mortgage   August 2010 - August 2011
Wells Fargo  August 2009 - August 2010

Skills
Customer Service, Microsoft Office, Education, Multitasker, Elementary Education, Phonics, Grammar, Special Education, Student Activities, Software Proficiency, Direct Sales, Sales Process, Report Writing, Credit Analysis, Military Operations, Military Training, Military Leadership, Military Personnel, Aircraft Maintenance, Military Experience

Education
Middle Tennessee State University   2013 — 2015
Master’s Degree, Elementary Education and Teaching, K-6

University of Northern Iowa   2007 — 2009
Bachelor of Arts (B.A.), Criminology

North Iowa Area Community College   2005 — 2007
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration

Experience
STEWART LENDER SERVICES  March 2012 - Present
Applebee's  November 2014 - February 2015
ACS  September 2011 - March 2012
WELLS FARGO HOME MORTGAGE   August 2008 - July 2011
Blue Cross/Blue Shield  September 2006 - August 2008
PAYDAY LOAN STORE  September 2006 - August 2008
WELLS FARGO BANK  July 2006 - February 2007
ANCHOR BANK  October 2005 - July 2006

Skills
Mortgage Lending, Customer Service, Banking, Credit, Loans, Finance, Risk Management, Portfolio Management, Mortgage Banking, Real Estate

Education
Milwaukee Area Technical College
Business Finance

Experience
Stearns Lending (NMLS #1854)   August 2014 - Present
Rushmore Home Loans  February 2014 - July 2014
Rushmore Home Loans  September 2013 - January 2014
Rushmore Home Loans  April 2013 - August 2013
Icon Residential Lenders  December 2011 - March 2013
Fifth Third Bank  May 2008 - January 2012
Wells Fargo Home Mortgage   December 2000 - February 2008
Wells Fargo Home Mortgage   2000 - 2008
Norwest Home Mortgage/Wells Fargo Home Mortgage   January 1997 - December 2000
Prudential Home Mortgage/Norwest Home Mortgage   December 1994 - January 1997

Skills
Wholesale Lending, Residential Mortgages, Loans, Refinance, FHA, FHA Streamline No..., VA loans, VA IRRRL, HARP 2.0, Pricing, Mortgage Lending, Reverse Mortgages, Mortgage Underwriting, USDA, Underwriting, Sales Management, Certified Mortgage..., FHA financing, Loan Origination, Mortgage Banking, Loan Servicing, Government Loans, Construction Loans, Commercial Mortgages, Sales, Mortgage Servicing, Funding, Real Estate Financing, Mortgage Marketing, Loss Mitigation, Credit, FHA Financing, VA Loans

Education
University of Illinois Springfield   1990 — 1992
MA, History

Millikin University   1988 — 1990
BA, History

Experience
ServisFirst Bank  April 2015 - Present
Wells Fargo Bank, NA  July 2012 - Present
Canterbury Child Development Center   May 2009 - Present
Wells Fargo Home Mortgage   July 2012 - April 2015
Insight Card Services, LLC   July 2011 - July 2012
Insight Card Services, LLC   December 2010 - July 2011
Lane Bryant Outlet  March 2008 - May 2008
Church Extension   August 2007 - January 2008
LandAmerica Credit Services   July 2004 - August 2005

Skills
Mortgage Lending, Loans, Credit, Banking, Mortgage Banking, Loan Origination, Credit Analysis, FHA, Residential Mortgages, Consumer Lending, Credit Risk, Loan Servicing, Customer Service, Financial Services, Retail Banking, Call Centers

Education
Miles College   2005 — 2009
Bachelors of Arts, Political Science

Miles College   2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government

Experience
Wells Fargo Home Mortgage   October 2014 - Present
Wells Fargo Home Mortgage   November 2013 - October 2014
WaterStone Bank  September 2006 - June 2013
Footstar  March 1997 - September 2006

Skills
Highly detail oriented, Organizational..., Goal-oriented..., Highly motivated..., Work Well Independently, Independent Thinking, Team-oriented, Multitasking Skills, Communication, Customer Experience, Customer Satisfaction, Process Efficiency, Time-efficient, Leadership, Employee Training, Hiring Crew, Analytical Skills, Adaptive Learning, Credit, Loans, Mortgage Lending, Finance, Call Centers, Customer Service, Data Entry, FHA, Management, Loan Servicing, Banking, Internal Audit, Outlook, Payments, Relationship Management, Residential Mortgages, Mortgage Banking, SharePoint, Team Building, Process Improvement, Coaching, Cash Management, Microsoft Office, Microsoft Word, Financial Services, Retail Banking, Analysis, Auditing

Education
Milwaukee Area Technical College   2004 — 2009
Associate's degree, Banking and Financial Services

Milwaukee Area Technical College   2004 — 2009
Banking and Financial Services Associates Degree; Business Management Certificate, Banking and Financial Services; Business Management

Experience
Self-employed  April 2014 - Present
Wells Fargo Home Mortgage   September 2011 - June 2014

Skills
Skin Care, Beauty Industry, Cosmetics, Customer Service, Sales, Leadership, Event Planning, Microsoft Office, Microsoft Word, Public Speaking, Social Networking, Team Building, Training, Public Relations, PowerPoint

Education
Miles College   2003 — 2007
Bachelor's Degree, Political Science and Government

Ramsay High School   2001 — 2003
High School, Advance Diploma

Experience
Kohl's Department Stores  July 2015 - Present
Wells Fargo Home Mortgage   September 2013 - July 2015
Milwaukee Area Technical College  2012 - 2013
Christ Temple COGIC   2011 - 2011
King's Academy Christian School  2008 - 2010
Victory Preparatory Academy Christian School   September 2006 - June 2007
Chase Insurance  2005 - 2006
Good Hope Christian Child Care   2004 - 2005
Victory Preparatory Academy Christian School   February 2001 - June 2002
M & I Bank  March 1986 - August 1997

Skills
Teaching, Management, Training, Event Planning, Customer Service, Analysis, Compliance Remediation, Remediation, Public Speaking, Microsoft Office, Microsoft Excel, Outlook, Bookkeeping, Business Correspondence, Data Entry, Research, Telephone Skills, Lesson Planning, Qualified Retirement..., Administrative..., Event Management, Accounts Payable, Payroll Administration, Secretarial Skills, Article Writing, Student Ministry, Student Government

Education
Milwaukee Area Technical College   2012 — 2013
Accounting, One Year

Experience
Heavner, Beyers & Mihlar   May 2015 - Present
Wells Fargo Home Mortgage   February 2015 - May 2015
Horace Mann  2008 - 2012

Skills
Commercial Insurance, Legal Liability, Casualty, Liability, Claims Management, Claim, Data Entry, Processing, Typing, Customer Service

Education
Millikin University
Bachelor's degree, Organizational Leadership

ITT Technical Institute Springfield
Associate's degree, Paralegal Studies

Experience
Wells Fargo  September 2014 - Present
Wells Fargo  September 2014 - Present
Wells Fargo  July 2012 - September 2014
Wells Fargo Home Mortgage   July 2012 - September 2014

Skills
Banking, Loans, Credit, Customer Service, Financial Analysis, Mortgage Lending, Microsoft Excel, Finance, Microsoft Office, Risk Management, Leadership, Research, Team Building, Public Speaking, Microsoft Word

Education
Miles College   2009 — 2012
Bachelor's degree, Accounting

A.H. Parker High School   2004 — 2008

Experience
First Interstate Bank  September 2012 - Present
Cheyenne American Legion Post 6   June 2011 - Present
Wells Fargo Home Mortgage   February 2012 - September 2012
Fremont 38 school district   September 2011 - January 2012
Cheyenne American Legion Post 6   June 2011 - August 2011
University of Northern Colorado Student and Foundation Fund   August 2010 - December 2010

Skills
Portfolio Management, Financial Analysis, Financial Reporting, Written Correspondence, Team Management, Accountability, Time Management, Microsoft Office, Cash Budgeting, Accounting, General Office Duties, Professional..., Analysis, Budgets, Customer Service, Finance, Investments, Leadership, Loans, Management, Mortgage Lending, Public Speaking, PowerPoint, Sales

Education
University of Northern Colorado   2009 — 2011
BS Business Administration, Finance

Saint Cloud State University - G.R. Herberger College of Business   2008 — 2009
Finance

Mineral Area College   2006 — 2008
Associate of Arts, Pre-Business

Experience
Apple  June 2013 - Present
Wells Fargo Home Mortgage   February 2011 - June 2013
Wells Fargo Home Mortgage   May 2009 - February 2011
Wells Fargo Home Mortgage   February 2010 - May 2010
interim  June 2009 - February 2010
Wells Fargo Bank  March 2008 - June 2009
Wells Fargo  October 2006 - May 2009
Wells Fargo Home Mortgage   October 2006 - February 2008
Home Mortgage Customer Service   October 2005 - February 2008
Wells Fargo  October 2004 - February 2008

Skills
Mortgage Servicing, Loan Servicing, iPod, Banking, Mortgage Lending, Loans, FHA, Refinance, Loss Mitigation, Call Centers, Finance, Foreclosures, Financial Risk, Mortgage Banking, Credit, Loan Origination, Training, Consumer Lending, Underwriting, Mortgage Underwriting, Management, Customer Retention, Sales, Default, Employee Training, Investments, Time Management, Mac Pro, Coaching, Credit Analysis, Insurance, Home Equity Loans, VA loans, Lines Of Credit, Relationship Management, Credit Risk, Retail Banking, Portfolio Management, Reverse Mortgages, Cross Selling, Software Documentation, Leadership, Credit Cards, Executive Management, Customer Service, Hiring, Asset Management, Deposits, Investment Properties, Cold Calling

Education
Milwaukee Area Technical College   2001 — 2003
Business Management

University of Wisconsin-Milwaukee   1994 — 1999
BS, School, Engineering and Applied Science

University of Wisconsin-Milwaukee   1994 — 1999
School, Engineering and Applied Science

Highschool

Highschool

Experience
Wells Fargo Home Mortgage   May 2013 - Present
Apex Systems  June 2012 - June 2013
Robert Half Technology  December 2011 - January 2012
RouteMatch Software  January 2007 - September 2011
Thomson Delmar Learning  March 2006 - January 2007
ITT Technical Institute  November 2005 - January 2007
NetLearning,Inc.   January 2003 - March 2006

Skills
Documentation, Requirements Analysis, Software Training, Integration, Change Management, Software Documentation, Hands-on Training, Program Management, Testing, Project Management, E-Learning, Analysis, Visio, Software Project..., Quality Assurance, Training, SQL, Management, Business Analysis, Databases, SDLC

Education
Middle Tennessee State University   2000 — 2002
Masters of Science, Accounting and Management Information Systems

Middle Tennessee State University   1999 — 2000
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science, 3.5

Experience
Wells Fargo Home Mortgage   August 2012 - Present
Wells Fargo Home Mortgage   May 2010 - August 2012
Wells Fargo Home Mortgage   April 2010 - August 2011
Wells Fargo Home Mortgage   April 2008 - July 2010
Wells Fargo Home Mortgage   October 2003 - April 2008

Skills
Mortgage Servicing, Loss Mitigation, Organizational..., Loan Servicing, Mortgage Lending, Consumer Lending, Loan Origination, Credit Analysis, Residential Mortgages, Credit, Refinance, Mortgage Underwriting, Leadership Development, Operations Management, Business Process..., Cross Selling, Leadership, Risk Management, Management, Budgets, Banking, Team Building, Strategy, Relationship Management, FHA, Underwriting, Mortgage Banking, Loans, Customer Service

Education
Millikin University   1999 — 2003
Bachelor of Science, Business

Experience
Memorial Health System  August 2013 - Present
Venganza Media Inc.   August 2005 - Present
Movie Magic Magazine   August 2015 - August 2015
Memorial Medical Center  2007 - August 2013
Robert Morris College  August 2005 - August 2009
Wells Fargo Home Mortgage   July 2007 - October 2007
Wells Fargo Home Mortgage   March 2006 - July 2007
Wells Fargo Home Mortgage   March 2003 - March 2006
Midwest Computer Consultants   1997 - 2000
Webmart   1996 - 1998

Skills
Software Documentation, Process Improvement, Visio, Business Analysis, Radio, Editing, Windows, Social Media, Leadership, Project Management, Microsoft Excel, Social Media Marketing, Program Management, Change Management, Customer Service, Team Building, Systems Analysis, HTML, Coaching, Vendor Management, Software Project..., Management, SDLC, SharePoint, Team Leadership, Training, System Administration, Integration, Public Speaking

Education
University of Illinois Springfield   1999 — 2003
Master's degree, Computer Science

Millikin University   1993 — 1996
Bachelor's, Communications

Experience
Aurora Bank FSB  April 2010 - Present
Aurora Bank FSB  September 2009 - April 2010
Lehman Brothers - Aurora Loan Services Division   April 2005 - March 2008
Wells Fargo Home Mortgage   November 1999 - April 2005
Wells Fargo Home Mortgage   1998 - 1999
Wells Fargo Home Mortgage   1996 - 1998
Wells Fargo Home Mortgage   1993 - 1996
Wells Fargo Home Mortgage   1991 - 1993

Skills
Mortgage Lending, Mortgage Banking, Vendor Management, Process Improvement, Loan Servicing, Risk Management, Underwriting, Relationship Management, Strategic Planning, Business Analysis, Financial Services, Project Management

Education
University of Illinois Springfield   1993 — 1995
MBA, International Finance

Millikin University   1987 — 1991
BS, Accounting

Experience
Pacific Union Financial, LLC  March 2014 - Present
Wells Fargo Home Mortgage   November 2012 - February 2014
Bank of America  2010 - 2012

Skills
Customer Service, Sales, Leadership, Time Management, Microsoft Excel, Microsoft Office, Marketing, Recruiting, Training, Customer Satisfaction, PowerPoint, Finance, Microsoft Word, Cold Calling, Financial Analysis, Management, Credit, Team Building, Team Leadership, Outlook, Forecasting, Insurance

Education
Midwestern State University   2005 — 2007
General Studies, Business Administration and Management, General

Experience
Holman Community Development Corp.   June 2010 - Present
Wellls Fargo Home Mortgage   August 2011 - June 2012
Wells Fargo Home Mortgage   November 2010 - June 2011
Valufinders,Inc   April 2008 - November 2010
Harnan Financial Group, Inc.   1997 - April 2008
Home Savings of America  1986 - 1996

Skills
Real Estate, Short Sales, Residential Homes, Investment Properties, REO, First Time Home Buyers, Non-profit Leadership, Community Development, Sales Management, Leadership, Volunteer Management, Fundraising, Program Management

Education
Mills College
Bachelor of Arts (B.A.), Biology & Psychology

Experience
HomeServices Lending  June 2012 - Present
Wells Fargo Home Mortgage   June 2009 - June 2012
Mall of America  July 2009 - August 2011
Carmike Cinemas  January 2009 - March 2009

Skills
Customer Service, Leadership, Microsoft Office, PowerPoint, Microsoft Excel

Education
Michigan Technological University   2003 — 2008
Bachelors, Business Administration-Finance

Experience
Covenant Properties   December 2011 - Present
Wachovia Bank  December 2001 - December 2011
Wells Fargo Bank  December 2001 - December 2011
Wells Fargo Home Mortgage   2001 - 2011
El Centro  1985 - 1996

Skills
Mortgage Lending, Loans, FHA, Credit, Mortgage Banking, Loan Origination, Refinance, Banking, Residential Mortgages, Credit Analysis, USDA, Commercial Lending, Mortgage Underwriting, Underwriting, Loss Mitigation, Investment Properties, Management, Microsoft Technologies, Real Estate, Microsoft Office, Sales, Customer Service, Selling, Insurance, Loan Modifications, Financial Analysis, VA loans, Foreclosures, Consumer Lending, Risk Management, Call Centers, Short Sales, First Time Home Buyers, REO, FHA financing, Referrals, VA Loans

Education
University of South Carolina-Columbia   2003 — 2006
msw, social work

Midlands Technical College   1996 — 2001
Associate of Arts (A.A.)A.S, Liberal Arts and Sciences/Liberal Studies

Experience
Chase Home Equity  June 2015 - Present
Wells Fargo Home Mortgage   December 2014 - June 2015
Wells Fargo Home Mortgage   November 2013 - November 2014
Tax Airfreight, Inc.   June 2014 - September 2014
Wells Fargo Home Mortgage   December 2011 - November 2013
Katz Properties  February 2008 - June 2012
RHI Executive Search  December 2010 - December 2011
PyraMax Bank  July 2007 - August 2010

Skills
Customer Service, Finance, Loans, Consumer Lending, Banking, Financial Analysis, Lines Of Credit, Training, Credit, Mortgage Lending, Budgets, Project Management, Retail Banking, Mortgage Servicing, Sales, Time Management, Cross Selling, Commercial Banking, Microsoft Office, Security Audits, Escrow, Team Building, Job Coaching, Deposits, Call Centers, Microsoft Excel, Microsoft Word, Leadership, Loan Servicing, Home Equity Loans, Coaching, Cash Handling Experience, Real Property, First Time Home Buyers, Peer Mentoring, Report Writing, Research, Procedural, Property Management, Teller Operations, LPS Desktop, Home Equity, Banking Relationships, Service Level Management, Mortgage Banking, Loan Origination, Outlook, PowerPoint, Management, Customer Satisfaction

Education
University of Wisconsin-Milwaukee   2011 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Police Science, Deans List

Milwaukee Area Technical College   2005 — 2010
Associate's degree, Criminal Justice/Police Science

Experience
Patni Americas  September 2008 - April 2011
Wells Fargo Home Mortgage   February 1996 - December 2007

Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Access, Windows, Administrative..., Social Media

Education
Middlesex Community College   1979 — 1981
Associate's degree, Business Administration and Management, General

Experience
Cornerstone Home Lending, Inc.   August 2015 - Present
Sente Mortgage  September 2014 - July 2015
Kelly Serivces   February 2014 - September 2014
JPMorgan Chase  April 2012 - December 2013
Chase  October 2007 - December 2013
Washington Mutual  2008 - 2009
Wells Fargo Home Mortgage   November 2001 - August 2007

Skills
Loans, Credit, Banking, Mortgage Lending, Loan Origination, FHA, Mortgage Banking, Customer Service, USDA, Refinance, FHA financing, Residential Mortgages, PowerPoint, Microsoft Office, Strategic Planning, Sales Management, Mortgage Underwriting, Government Loans, Construction Loans, Certified Mortgage..., Home Equity Loans

Education
Midwestern State University   1991 — 1996
some Music and Biology Coursework

Experience
Wells Fargo/Corm Risk   March 2013 - Present
Wells Fargo Home Mortgage   July 2012 - March 2013
Michaels Stores, Inc.   May 2011 - April 2012
Northrop Grumman Corporation  September 2010 - May 2011
McKesson Provider Technologies  July 2009 - September 2010

Skills
Kronos, Software Documentation, OneNote, Access, Training, College Recruiting, Workshop Facilitation, Software Implementation, Database Administration, Inventory Management, Program Management

Education
University of Phoenix   2005 — 2010
Business Management

Midwestern State University
Business Administration

Experience
Wells Fargo Home Mortgage   July 2013 - Present
Wells Fargo Home Mortgage   July 2003 - Present

Skills
Loans, Mortgage Lending, Credit, Mortgage Banking, Loan Origination, Refinance, FHA, Credit Analysis, Banking, Residential Mortgages, Commercial Lending, VA loans, USDA, Consumer Lending, FHA financing, Small Business Lending, Underwriting, Commercial Banking, Portfolio Management, Credit Risk, Financial Analysis, Investments

Education
Mills College

Experience
FIS - Fidelity Information Services  October 2010 - Present
Wells Fargo Home Mortgage   December 2003 - April 2009

Education
Milwaukee Area Technical College   1990 — 1992
communications

Morningside High School   1986 — 1990

Experience
Wells Fargo Home Mortgage   December 2006 - Present

Skills
Customer Service, Research, Nonprofits, GIS

Education
University of Wisconsin-Milwaukee   2014 — 2017
Master's degree, Geography

University of Wisconsin-Milwaukee   2014 — 2017
Masters Certificate, Geographic Information Science and Cartography

UW-Milwaukee   2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Water Resources Engineering

Milwaukee School of Engineering   1987 — 1990
Bachelor of Architecture (B.Arch.), Architectural Engineering

Experience
QBE North America  February 2013 - July 2014
JPMorgan Chase  January 2010 - October 2012
Wells Fargo Home Mortgage   August 2008 - December 2009
Stewart Title of Wisconsin, Inc.   April 2002 - March 2008

Skills
Banking, Credit, Mortgage Lending, Loans, Equities, Fixed Income, Portfolio Management, Mortgage Banking, Credit Analysis

Education
Milwaukee Area Technical College   1985 — 1987
Real Estate/Finance

UW-Oshkosh   1972 — 1975
Communications

Experience
Wells Fargo Home Mortgage   August 2008 - July 2015

Skills
General Ledger, Order Management, Account Reconciliation, Problem Solving, Sales, Data Collection, Collections, Document Management, Document Review, Default, Liquidity Risk, Client Liaison, Computer Proficiency, Legal Research, Legal Documents, Business Analysis, Financial Analysis, Investigation, Escrow, Claims Management, Loan Modifications, Loan Documents, Customer Relations, Customer Retention, Gallup Strengths

Education
Milwaukee Area Technical College   1994 — 1998
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
Wells Fargo Home Mortgage   July 2010 - Present

Skills
Customer Service, Banking, Management, Credit, Sales, Leadership, Risk Management, Financial Analysis, Project Management, Microsoft Word

Education
Milwaukee Area Technical College
Associate's degree, Hotel/Motel Administration/Management

Experience
Wells Fargo Home Mortgage   2009 - Present

Skills
Banking, Customer Service, Credit, Loans, Management, Financial Analysis, Risk Management, Leadership, Finance, Analysis

Education
Milwaukee Area Technical College