Experience
Wells Fargo Home Mortgage   September 2012 - Present
Marriott International  May 2012 - August 2012

Skills
Mutual Funds, Financial Analysis, Banking, Equities, Strategic Financial..., Portfolio Management, Financial Services, Credit, Securities, Risk Management, Insurance, Loans, Fixed Annuities, Mortgage Lending

Education
Minnesota School of Business   2012 — 2014
Master of Business Administration (MBA), Finance, General

University of Liberia   2005 — 2011
Bachelor of Business Administration (BBA), Management

Experience
University of Minnesota Medical Center, Fairview  June 2014 - Present
Prime Therapeutics  October 2013 - June 2014
Ridgedale Service Center   July 2013 - October 2013
Minnesota School of Business  February 2013 - June 2013
Wells Fargo Home Mortgage   September 2011 - July 2012
Arby's Restaurant Group, Inc.   October 2003 - April 2012

Skills
High Organizational..., Highly detail oriented, Teamwork, Customer Service, Communication, Listening to customers, Bilingual, Dependable Team Player, Flexible to Change, Flexibility, Filing, Fax, Human Resources, Training, Process Scheduler, PowerPoint, Outlook, Public Speaking, Microsoft Excel

Education
Minnesota School of Business-Brooklyn Center   2013 — 2014
Bachelor's Degree, Health/Health Care Administration/Management

Minnesota School of Business-Brooklyn Center   2007 — 2009
Associate in Applied Science, Medical Administrative/Executive Assistant and Medical Secretary

Experience
Wells Fargo Insurance Services  August 2011 - Present
U.S. Bank   May 2010 - May 2011
Wells Fargo Home Mortgage   October 2009 - February 2010
Wells Fargo Home Mortgage   February 2008 - July 2009

Skills
Customer Service, Sales, Insurance, Licensed Property &..., Marketing, Licensed Life & Health..., Leadership, Building Relationships, Customer Satisfaction, Team Building, Training, Property, Outlook, Banking, Coaching, Financial Risk, Property & Casualty..., Selling, Health Insurance, Accounting, Loans, Social Media, Life Insurance

Education
Minneapolis Community and Technical College   2010 — 2014
Banking and Financial Support Services

Experience
Wells Fargo Home Mortgage   February 2013 - Present
Wells Fargo  May 2012 - February 2013
J. Wosmek Construction   July 2007 - January 2013
Wells Fargo  February 2011 - May 2012
LUSH FRESH HANDMADE COSMETICS  August 2009 - February 2012
Target Corporation  November 2006 - June 2009
Walker Art Center  August 2005 - July 2007

Skills
Human Resources, Recruiting, Training, Customer Service, Time Management, Interviews, Talent Acquisition, Leadership, Coaching, Applicant Tracking..., Outlook, Data Entry, Employee Benefits, Management, Employee Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Community Outreach, Payroll, Onboarding, New Hire Orientations, Hiring, College Recruiting, Deferred Compensation, Performance Management, Succession Planning, Budgets, PowerPoint, Inventory Management, InDesign, Talent Management, Negotiation, Human, Sales, Team Building, Employee Training

Education
Minneapolis Community and Technical College   2007 — 2012
Associate's, Human Resources Development

Thomas Edison High School   2003 — 2007
Graduated, Education and Public Services program

Experience
XLDent   April 2014 - Present
Henricksen  April 2011 - June 2013
Commercial Furniture Services  March 2011 - April 2011
General Office Products  May 2008 - May 2009
Innovative Office Solutions  June 2007 - December 2007
Wells Fargo  April 2002 - December 2006
Wells Fargo  November 1999 - April 2002
Wells Fargo Home Mortgage   February 1998 - November 1999

Skills
Furniture, Contract Negotiation, Vendor Management, New Business Development, Sales Management, Negotiation, Customer Service, Account Management, Strategic Planning, Space-planning, Interior Design, Sales, Budgets, Purchasing, Space planning, Management, CRM, Project Planning, Marketing, Project Management

Education
Minneapolis College of Art and Design   1994 — 1995
Interior Design

Experience
Bell Mortgage, a Division of Bell State Bank & Trust   July 2015 - Present
Home Services Lending Inc.  June 2012 - July 2015
Wells Fargo Home Mortgage   2010 - 2011
Residence Inn by Marriott Minneapolis City Center   August 2003 - September 2010

Skills
Customer Service, Microsoft Office, Loans, Marketing, Customer Satisfaction

Education
Minneapolis Community and Technical College
Associates Degree, Business Management

Experience
Wells Fargo Home Mortgage   January 2013 - Present
City of Minneapolis  May 2014 - August 2014
The Organizing Apprenticeship Project   February 2014 - May 2014

Education
University of Minnesota-Twin Cities   2013 — 2015
Bachelor of Science (BS), Urban Studies/Affairs

Minneapolis Community and Technical College   2009 — 2012
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Experience
Bellboy Import Corporation   October 2011 - Present
Wells Fargo Home Mortgage   June 2010 - November 2011
Robins, Kaplan, Miller & Ciresi L.L.P.   May 2009 - June 2009

Skills
Westlaw, Legal Research, Legal Writing, Microsoft Office, Data Entry, Outlook, File Management, Administrative..., Customer Service, Confidentiality, Calendaring, Microsoft Word, PowerPoint, Office Management, Sales Contracts, Import/Export Operations, Access

Education
Minnesota School of Business   2006 — 2009
AAS, Paralegal

American Institute of Baking   1984 — 1984
technical diploma, Bakery Science and Technology

Morrisville College   1974 — 1976
AAS, Journalism

Experience
Wells Fargo Home Mortgage   October 2011 - Present
Rels Valuation  December 2002 - September 2011

Skills
FHA, Customer Service, Real Estate, Microsoft Office, Appraisals, Microsoft Excel, Software Documentation, Outlook, Microsoft Word, Telephone Skills, Analysis, Time Management, Access, Loans, Call Centers, Customer Satisfaction, Data Entry, Supervisory Skills, Credit

Education
Minnesota School of Business   2009 — 2013
Associates, Criminal Justice

Globe University/Minnesota School of Business   2009 — 2012
Associates, Criminal Justice

Globe University/Minnesota School of Business
Associates of Applied Science, Criminal Justice

Globe University/Minnesota School of Business
Associates of Applied Science, Criminal Justice

Experience
Loan Simple, Inc  January 2015 - Present
Professional Recruitment Systems   December 2013 - Present
BNC National Bank  January 2014 - October 2014
NRL Mortgage  August 2013 - December 2013
The Leukemia & Lymphoma Society  February 2013 - December 2013
The Leukemia & Lymphoma Society  2010 - December 2013
The Executive Team at LendSmart Mortgage   May 2013 - August 2013
Live 2 B Healthy Senior Fitness  April 2011 - April 2013
Wells Fargo Home Mortgage   April 2009 - June 2011
Business Network International -Connections Chapter   January 2007 - March 2009

Skills
Professional Networking, Sales Management, Innovative Problem..., Account Management, Business Strategy, Team Building, Contract Negotiation, New Business Development, Organizational..., Strategic Planning, Real Estate, Problem Solving, Ideation Futuristic..., Business Communications, Negotiation, Sales, Public Speaking, Entrepreneurship, Business Networking, Business Development, Social Media Marketing, Small Business, Start-ups, Selling, Strategy, Program Management, Marketing, Strategic Partnerships, Customer Service, Business Planning, Recruiting, Analysis, Management, Marketing Strategy, Training, Integrity, Interviews, Coaching, Time Management, Executive Management, Online Marketing, Leadership Development, Customer Satisfaction, CRM, Sales Process, Team Leadership, B2B, Lead Generation, Networking, Public Relations

Education
Defense Language Institute Presidio of Monterey   1988 — 1989
Summa Cum Laude Graduate, Russian Language

Minneapolis Community and Technical College
AA, Business

University of Minnesota-Twin Cities

Experience
Wells Fargo Home Mortgage   February 2005 - Present

Education
Minneapolis College of Art and Design   1998 — 2011
BFA, Animation

Experience
Wells Fargo Home Mortgage   February 2014 - Present
Minneapolis Public Schools  November 2009 - February 2014
Benchmark Learning  April 2013 - August 2013
Iron Horse Ventures   November 2009 - December 2011
Regional Elite  September 2010 - July 2011

Skills
Customer Service, Microsoft Office, Team Building, Event Planning, Staff Development, Community Outreach, Microsoft Excel, Data Analysis, Public Speaking, Nonprofits, Research, Leadership, Editing, Leadership Development, Teaching

Education
University of Saint Thomas   2002 — 2007
B.A., Print Journalism

Minnesota School of Business   2008 — 2009
Associates, Information Technology, Computer Programming, 4.0

Experience
Wells Fargo Home Mortgage   January 2009 - April 2015
The Limited  August 2008 - March 2010
NAVTEQ  April 2007 - July 2008
Bank of the West  January 2007 - April 2007
Wells Fargo  July 2005 - December 2005
Winkelman Consulting   January 2005 - May 2005
Formerly known as CBF Group, Inc.   January 2004 - September 2004
North Dakota State University  September 2001 - December 2003

Skills
Mortgage Banking, Customer Service, Mortgage Lending, Credit, Refinance, Loans, Residential Mortgages, Mortgage Underwriting, Blogging, Banking, Finance, Writing, Editing, Copy Editing, Proofreading, Marketing Communications, Business Communications, Intercultural..., Crisis Communications, Social Media, Social Media Marketing, Social Media..., Social Media Blogging, Speech Writing, Public Speaking, Creative Writing, Market Research, Time Management, Private Banking, Social Networking, Digital Marketing, Qualitative Research, Quantitative Research, Quality Assurance, Mortgage Industry, Resume Writing, News Writing, Blogger, Social Media Integration, Nonprofits

Education
Minneapolis Community and Technical College   2015 — 2017
Associate’s Degree, Graphic Design (Web Media)

University of St. Thomas - Opus College of Business
Executive Education, Social Media Marketing Certificate

North Dakota State University
Completed 18 credits of course work towards a Master of Arts in Mass Communication

North Dakota State University   2001 — 2003
Bachelor of Arts (BA), Speech Communication and Rhetoric

Luther College   1999 — 2001
Communication, General

Experience
Greene and Coper LLC   February 2011 - Present
Alliance One  August 2009 - May 2010
ShopNBC  January 2007 - May 2009
Wells Fargo Home Mortgage   January 1999 - January 2007

Skills
Tax Preparation, Tax Returns, Microsoft Excel, Microsoft Office, Customer Service, Accounts Payable, Microsoft Word, Accounts Receivable, PowerPoint, Paralegals, Outlook, Teamwork, PACER, Administrative..., Customer Satisfaction, Team Leadership, Coaching, Research, Cash Management, Sales

Education
Minnesota School of Business   1996 — 1998
Associate's degree, Accounting

John F Kennedy High School

Experience
Wells Fargo Home Mortgage   June 2012 - Present
Dakota Rev   December 2008 - April 2011
Walgreens  December 2006 - February 2011

Skills
Business Analysis, Financial Analysis, PowerPoint, Team Leadership, Customer Service, Time Management, Critical Thinking, Teamwork, Microsoft Office

Education
Minnesota School of Business   2010 — 2012
Bachelor, Business Administration, GPA: 3.7

Experience
U.S. Bank   2009 - Present
Wells Fargo  November 2006 - January 2008
Wells Fargo Home Mortgage   February 2005 - November 2006

Skills
Customer Support, Customer Experience, Customer Service, Customer Satisfaction, Customer Engagement, Collections, Data Collection, Negotiation, Retail Banking, Retail Sales, Budget Setting, Makeup Artistry, Problem Solving, Building Relationships, Interpersonal Skill, Team Leadership, Process Focused, Solutions Focused, Communication, Loss Mitigation, Payment Services, Payment Systems, Cashiering, Cash Handling Experience, Meeting Planning, Leading Meetings, Organizing Meetings, Small Business, Credit Cards, Credit Management, Credit Counseling, Bankruptcy, Foreclosures, Cheerleading, Positive Team Player, Organized with Strong..., Highly detail oriented

Education
Minneapolis Community and Technical College   2012 — 2014
Business, Management, Marketing, and Related Support Services

Experience
Fiserv  March 2015 - Present
Wells Fargo Home Mortgage   April 2013 - November 2014
MoneyGram International  February 2013 - March 2013
Caribou Coffee  October 2012 - February 2013
Anoka County Parks  May 2012 - September 2012
United Health Group  2009 - 2011
Provell, Incorporated   December 1999 - February 2002
Northstar Financial Forms   July 1994 - December 1999
Deluxe Financial Forms   February 1984 - July 1994

Skills
Unix, Microsoft Office, Excel, Netbackup, Access, Outlook, HTML, Visual Basic, Autosys, HP Openview, HP, Troubleshooting, Windows 7, Operating Systems, Remedy, Lotus Notes, Problem Solving, Word, Teamwork, Microsoft Office 2007, Customer Service, Microsoft Word

Education
Minnesota School of Business   2007 — 2010
Associate's degree, Network Systems Engineer

Minnesota School of Business   2007 — 2009
AAS Network Systems Engineer, Network +, Security +, Wireless Network Administration, Physical Network Defense, PC Maintenance Rep

Minnesota School of Business   1998 — 1999
Computer Applications Specialists

Experience
Fairway Independent Mortgage Corp.- FIMC#2289 Equal Housing Lender   January 2012 - Present
Behind the Moon Antiques   May 2014 - Present
Mary Kay Inc.  March 2008 - Present
Wells Fargo Home Mortgage   March 2011 - January 2012
Summit Mortgage Corporation  August 2006 - March 2011
Bankers Mortgage Company   April 2000 - June 2004
Pension Consultants, Inc.   April 1990 - July 1999

Education
Minneapolis Community and Technical College   1995 — 1997

Experience
American Airlines  September 2013 - May 2014
Expedia  January 2013 - September 2013
Wells Fargo Home Mortgage   April 2010 - September 2012

Education
National American University-Bloomington   2012 — 2016
Bachelor’s Degree

Minneapolis Community and Technical College   2008 — 2010
Associate of Science (A.S.)

Park Center Senior High   2000 — 2004
High School

Experience
Hennepin County/Elim Transitional Housing/Wilder Research (via St. Stephen's Human Services)   September 2007 - January 2012
St. Stephen's Human Services   August 2006 - January 2012
MNfashion  January 2010 - March 2011
YNPN - Twin Cities   April 2007 - May 2010
People Serving People  June 2006 - August 2007
St. Stephen's Human Services   January 2006 - August 2006
Wells Fargo Home Mortgage   July 2002 - November 2004

Skills
Volunteer Management, Community Outreach, Non-profits, Leadership, Fundraising, Social Networking, Project Management, Facebook, Program Management, Nonprofits, Social Media, Management, Public Speaking, Strategy, Grant Writing, Training

Education
University of Minnesota-Twin Cities   2011 — 2015
Psychology; Gender, Women, and Sexuality Studies

Minneapolis Community and Technical College   2011 — 2013

Academy of Holy Angels   1997 — 2001

Experience
Associated Bank  June 2012 - Present
Wells Fargo Home Mortgage   August 2011 - June 2012
Wells Fargo Home Mortgage   August 2011 - May 2012

Skills
Loans, First Time Home Buyers, Finance, Credit, Mortgage Lending, Credit Analysis, Loan Origination, Banking, Mortgage Banking, Refinance, Residential Mortgages, Small Business Lending, Consumer Lending, FHA, Investment Properties, Leadership

Education
Minneapolis Community and Technical College   1985 — 1988
liberal Arts

Minneapolis Community and Technical College   1985 — 1988
Associate of Arts (A.A.)

Experience
Wells Fargo Home Mortgage   November 1991 - Present
Citicorp Mortgage  September 1985 - October 1991

Skills
Investment Properties, Mortgage Lending, Refinance, Sales, Loans, Real Estate, Mortgage Banking, Residential Mortgages, Residential Homes, FHA, Underwriting, Finance, Loan Origination, Relocation, VA loans, Portfolio Management

Education
Minnesota School of Business   1980 — 1984
Bachelor Science in Business

University of Minnesota - Carlson School of Management   1979 — 1983
BS, business

Experience
RBC Wealth Management  August 2012 - Present
Wells Fargo Home Mortgage   July 2011 - July 2012
US Bank Corp  September 2007 - June 2011
Next Communications Inc   March 2005 - September 2007
Target Corporation  June 2003 - March 2005

Skills
Visio, User Acceptance Testing, Test Planning, Testing, SDLC, Quality Assurance, Software Quality..., Quality Center, Test Strategy, Regression Testing, Manual Testing, Vendor Management, System Testing, Software Documentation, Black Box Testing, Business Analysis, Defect Tracking, Test Management, Requirements Gathering, Agile Methodologies, Requirements Analysis, Test Execution, Waterfall, Business Requirements, Web Applications, Integration, Software Project..., PMO, Resource Management, HTML, ETL, Data Warehousing, PMP, Agile Testing, Use Case Analysis, Software Testing Life..., Functional Testing, Mobile Devices, FINRA, IRS Regulations, Cost Basis, Cost Basis Reporting, Anti Money Laundering, Bank Secrecy Act, Vendor Relationship..., Third Party Vendor..., IRS

Education
Minnesota State University, Mankato   1999 — 2003
BS, Computer Information Systems

Experience
TMX Finance  September 2011 - Present
Wells Fargo Home Mortgage   September 2010 - May 2011
Wells Fargo  October 2009 - September 2010
Wells Fargo  December 2008 - July 2009
Bells Baked Goods   January 2007 - June 2009
US Bank  January 2008 - November 2008
Dunbar Cash Vault Services   March 2007 - January 2008
Camille's Sidewalk Cafe  March 2006 - January 2007

Skills
Goal Development, Eye For Detail, Competitive Strategy, Business Ethics, Outlook, Microsoft Office, Financial Analysis, Financial Planning, Financial Reporting, Sales Management, Team Management, Tax Preparation, Payroll, Problem Solving, Customer Relations, Quickbooks, PowerPoint, Word, Access, Accounts Payable, Excel, Financial Accounting, Fine Art, HUD, GFE, RESPA, FHA financing, Underwriting

Education
Minnesota School of Business   2010 — 2012
Associate of Applied Science, Management Accounting

Minneapolis Community and Technical College
Assoicate, Liberal Arts

Experience
Metro Sales, Inc.   August 2015 - Present
Johnson Law Office, PA   June 2014 - August 2015
Wells Fargo Home Mortgage   November 2013 - February 2014
Lifetouch  September 2013 - November 2013
RELS Valuation  July 2012 - August 2013

Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Administration, Banking, Teller Operations, QuickBooks, Customer Relations, Cash Handling, Retail Banking, Retail Sales, Phone Etiquette, Time Management

Education
Minnesota School of Business
Associate in Applied Science, Business Administration, 3.5 GPA

Experience
Springleaf Financial Services  September 2014 - Present
Wells Fargo Home Mortgage   November 2011 - September 2014
Guy Carpenter  February 2009 - November 2011
Wells Fargo Financial  March 2008 - February 2009
Wells Fargo Financial  January 2006 - March 2008
Wells Fargo Financial  August 2001 - December 2005
Chrysler Financial  June 2000 - August 2001
Chrysler Financial  1996 - 2001
Chrysler Financial  June 1999 - June 2000
Chrysler Financial  June 1998 - June 1999

Skills
Compliance, Risk Assessment, Customer Relations, Team Building, Performance Management, Relationship Management, Credit Analysis, New Business Development, Loans, Call Centers, Underwriting, Process Improvement, Credit, Risk Management, Banking, Customer Service, Insurance, CRM, Training, Account Management

Education
Minnesota State University, Mankato   1991 — 1996
B.S.B.A, Mgmt, HR Mgmt, Industrial Relations

Experience
Angenehm Law Firm, Ltd.   March 2014 - Present
Athens Financial   April 2010 - February 2014
Wells Fargo Home Mortgage   October 2009 - April 2010
Creative Mortgage Partners, LLC   June 2009 - October 2009

Skills
FHA, VA, Refinance, Mortgage Lending, Conventional, FHA financing, VA financing, Rural Deveopment Loans, Most areas in the..., Loans, Conforming, Mortgage Industry, Loan Origination, Mortgage Banking, Purchase, Mortgage, USDA, VA loans, Residential Mortgages, First Time Home Buyers, Mortgage Planning, Reverse Mortgages, Government Loans, Credit, Non-Conforming, Construction Loans, Home Equity Lines of..., Home Equity Loans, Investment Properties, Debt Consolidation, Home Equity, Second Mortgages, Rates, Residential, Subprime, Consumer Lending, First Time Buyers, Credit Analysis, Banking, HUD, Origination, Rehab Loans, Second Homes, Mortgage Servicing, Commercial Lending, REO, Lines Of Credit, Microsoft Office, File Management, Mortgage Compliance

Education
Minneapolis Business College
1 year school Certificate, Business

Several Mortgage courses FHA underwriting
Certificates of Completion, Mortgage

Experience
Sons of Summer   May 2015 - Present
Splash News  May 2014 - Present
Carbon City Cinema, Fascination   September 2011 - Present
Wells Fargo Home Mortgage   2006 - 2013

Skills
Video Production, Video Editing, Adobe Creative Suite, Short Films, Screenwriting, Directing, Adobe Premiere, Music Videos, After Effects, Social Media, Videography, DSLR, Film, Corporate Branding, Film Editing, Documentaries, Logic Pro, Propellerheads Reason, Songwriting, Sound Forge, Film Scoring, Film Festivals, Adobe Audition, Final Cut Pro, Social Media Marketing

Education
Minneapolis Community and Technical College   2010 — 2013
Film Production, Cinema

Experience
Minnesota School of Business  July 2015 - Present
Wells Fargo  February 2015 - Present
National American University  June 2012 - Present
Minnesota Department of Revenue  June 2011 - Present
Minnesota Department of Revenue  December 2012 - February 2015
Wells Fargo Home Mortgage   March 2011 - May 2011
Wells Fargo Home Mortgage   April 2010 - May 2011
Microsoft Virtual Fair   2011 - 2011
Robert Half International  2010 - 2011
City of Minneapolis and AchieveMpls   April 2010 - April 2010

Skills
Scaled Agile Framework, Business Analysis, Project Planning, SharePoint, MS Project, Project Management, Business Strategy, PowerPoint, Entrepreneurship, Microsoft Excel, Visio, Microsoft Word, SDLC, PeopleSoft, Process Scheduler, Customer Service, College Recruiting, Microsoft Project, Financial Analysis, SQL, Use Case Analysis, Activity Diagrams, Scheduling, Planning, Sequence Diagrams, Risk Assessment, Benefit Cost Analysis, EMV, Project Estimation, TIBCO, Ubuntu, JAD, Pareto Analysis, Fishbone, Microsoft Publisher, Outlook, Professional Organizing, RAD, XML, XML Schema, Regression Testing, Data Mapping, Tax Analysis, Tax Returns, Corporate Tax, Agile Project Management, Agile & Waterfall..., Scaled Agile Framework..., Microsoft Office

Education
Minnesota School of Business   2013 — 2018
Research Doctorate, Business Administration, Management and Operations, 4.0

Saint Mary's University of Minnesota   2008 — 2011
Master of Science, Project Management

Saint Mary's University of Minnesota   2008 — 2010
Masters, International Business and Business Management

Maharaja Sayajirao University of Baroda   2004 — 2007
Bachelors of Commerce, Financial Management and Financial Accounting

Minnesota School of Business
Masters of Business Administration, Information Technology

Experience
Wells Fargo Home Mortgage   February 2014 - Present
Nationstar Mortgage/Stonegate Mortgage   2013 - 2014
Edward Jones Mortgage LLC   January 2009 - November 2012

Skills
FHA financing, VA Loans, Conventional loans, Processing, Credit, Loans, Mortgage Lending, Sellers, Title Insurance, VA loans, Loan Origination, Mortgage Banking, Refinance, FHA, Mortgage Underwriting, Residential Mortgages, FHA Financing

Education
Minnesota School of Business-Richfield   2006 — 2008
Associate's degree, Business Administration and Management, General

Experience
Securian Financial Group  August 2015 - Present
Commercial Plumbing and Heating   October 2012 - August 2015
Wells Fargo Home Mortgage   January 2012 - May 2012
Sarasota County Sheriffs Office  November 2009 - February 2012
Wells Fargo Insurance  January 2009 - May 2009
Reuters  August 2008 - December 2008
Reuters  July 2006 - July 2008
Reuters  October 2005 - June 2006
Thomson Reuters  September 2000 - September 2005
Thomson Reuters  January 1999 - August 2000

Skills
Windows, Excel, Word, Microsoft Office, PowerPoint, SAP, Ten Key, Microsoft Excel, Strategic Planning, Microsoft Word, Training, Data Entry, Project Management, Human Resources, Customer Service, Outlook

Education
Minnesota School of Business   2007 — 2008
Business Administration

South St. Paul Senior HighSouth St   1985 — 1989
General studies

Experience
Ashley Furniture Industries  2015 - Present
Ashley Furniture Industries  June 2014 - April 2015
Gap Inc./Old Navy   September 2013 - June 2014
Gap Inc./Old Navy   May 2011 - September 2013
Gap Inc./Old Navy   October 2010 - May 2011
Wells Fargo Home Mortgage   April 2010 - October 2010
Wells Fargo  March 2009 - April 2010

Skills
Merchandising, Customer Service, Customer Experience, Sales, Leadership, Payroll, Finance, Call Centers, Accounting, Sales Management, Pricing, Loss Prevention, Store Management, Visual Merchandising, Retail Sales, Retail

Education
Western Technical College
Associate's degree, Accounting

Minneapolis Community and Technical College
Associate of Arts (A.A.)

Experience
U.S. Bank   October 2013 - Present
Old Republic Title  February 2013 - July 2013
Wells Fargo Home Mortgage   May 2012 - February 2013
Old Chicago Restaurants  September 2007 - May 2012

Skills
Filing, Legal Writing, Legal Research, Legal Documents, Westlaw, File Management, People Skills, Notary Public, Data Entry, Document Review, Legal Assistance, Litigation Support, 10 Key, Fax, Document Drafting, Outlook, Time Management, Highly detail oriented, Office Administration, Multi-line Phone, Calendaring, Close Attention to..., Critical Thinking, Microsoft Word, Microsoft Office 2007, Team-oriented, Detailed Organization, Cash Handling Experience, Spreadsheets, Self-driven, Cashiering, Confidentiality, Administrative..., Phone Etiquette, Office Management

Education
Minnesota School of Business   2009 — 2012
Paralegal, Paralegal

Experience
Affinity Plus Federal Credit Union  February 2012 - Present
Wells Fargo Home Mortgage   October 2010 - February 2012
Wells Fargo  August 2007 - October 2010
Wells Fargo  April 2007 - July 2008
Wells Fargo  November 2005 - April 2007

Skills
Mortgage Lending, Loans, Loan Origination, Mortgage Banking, Refinance, Credit, FHA, Banking, Residential Mortgages, VA loans, Consumer Lending, FHA financing, Credit Analysis, USDA, Underwriting

Education
Minneapolis Community and Technical College   2003 — 2006
A.A.S., Liberal Arts

Oxford University   2003 — 2003
none, British Literature and Culture

Experience
Disabled  March 2014 - Present
Wells Fargo Home Mortgage   January 2013 - Present
novu  January 2012 - December 2012
Mayo Clinic  August 2010 - December 2011
Express Scripts  June 2009 - September 2010
Mayo Clinic through Digineer   February 2008 - April 2009
Independent Consultant  January 2001 - February 2009
Keane Incorporated  November 1982 - January 2001

Skills
Business Analysis, SDLC, Requirements Gathering, Visio, Project Planning, Project Management, Storyboarding, Problem Solving, Product Design, Agile & Waterfall..., Test Cases, Software Documentation, PMO, Testing, Agile Methodologies, Business Process, Business Requirements, Requirements Analysis, Quality Assurance, Waterfall, Training, Vendor Management, User Acceptance Testing, Business Process..., Leadership, SharePoint, Analysis, Management, Consulting, Project Portfolio..., Enterprise Architecture, Software Project...

Education
Minnesota School of Business
certificate in computer science, Computer Programming/Programmer, General

Experience
CROSSMARK  June 2013 - Present
CROSSMARK  December 2012 - December 2013
CROSSMARK  July 2011 - December 2012
Wells Fargo Home Mortgage   June 2011 - July 2011
Wells Fargo Home Mortgage (Aerotek Professional Services)   August 2010 - June 2011
Wells Fargo Home Mortgage (Aerotek Professional Services)   January 2010 - August 2010
Menards  May 2005 - January 2010
Auto Trader Magazine  May 2007 - August 2007
Midwest of Cannon Falls  May 2004 - August 2004
Elenwood Kennel   June 2002 - January 2004

Skills
Customer Service, Marketing Strategy, Microsoft Office, Microsoft Excel, Problem Solving, Process Improvement, Time Management, Teamwork, Sales, Marketing, Management, AC Nielsen, Spectra, Ad Hoc Reporting, Reporting Analysis, Decision Making, Data Analysis, Target POS Data -..., Homescan, Outlook, Item Analysis, Process Development, Alteryx, Target Joint Business..., Sales Process, JDA, IKB, Planograms, Tableau, Assortment Optimization, Atlas, PowerPoint, Telephone Skills, Administrative Support, Teaching, Retail, Merchandising, Collaborative Problem..., Leadership, Cross-functional..., Team Building, Forecasting, Training, Analysis

Education
Minnesota State University, Mankato   2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, Organizations Change, 3.5 GPA

Minnesota State University, Mankato   2003 — 2008
Bachelor’s Degree, Marketing

Experience
RE/MAX Advantage Plus  September 2015 - Present
SNZ   2012 - Present
AgStar Financial Services  March 2008 - April 2010
Wells Fargo Home Mortgage   February 2004 - October 2008

Skills
Microsoft Word, Microsoft Excel, Outlook, Mortgage Underwriting, Mortgage Lending, Foreclosures, Family Law, Westlaw, Legal Research, LPS Desktop, Mediation, Real Estate, Finance

Education
Minnesota School of Business   2010 — 2012
Assosciate of Science in Paralegal, Paralegal

Minnesota School of Business-Lakeville   2010 — 2012
Associates in Applied Science of Paralegal, Paralegal

Experience
Wells Fargo  November 2013 - Present
TRAIL LIFE TROOP MN 2717   2014 - 2015
TRAIL LIFE TROOP MN 2717   2014 - 2015
Wells Fargo  November 2012 - November 2013
Wells Fargo Home Mortgage   August 2011 - May 2012
Wells Fargo  November 2010 - April 2011
Wells Fargo  2007 - January 2009
Wells Fargo  2003 - 2007
Wells Fargo  September 1999 - 2003
Piper Jaffray  December 1996 - September 1999

Skills
SDLC, Process Improvement, SharePoint, Business Intelligence, Data Warehousing, Risk Management, Visio

Education
Minnesota School of Business

University of Minnesota-Twin Cities

University of St. Thomas

Experience
Wells Fargo Home Mortgage   December 2006 - Present
Wells Fargo Home Mortgage   May 2005 - December 2006

Education
Minneapolis Community and Technical College   1991 — 1993

Experience
Wells Fargo Home Mortgage   September 2014 - Present
WSB & Associates, Inc.   May 2004 - November 2011
WSB & Associates, Inc.   2005 - 2009
ING  April 1996 - January 2004

Skills
Microsoft Office, Time Management, Administrative..., Process Scheduler, Management, Project Management, Human Resources, Recruiting, Training, Customer Service, Networking, Project Planning, MS Project, Administrative...

Education
Minnesota School of Business   1999 — 2000
Network Support Specialist

North Hennepin Community College   1992 — 1994
Word Processing Secretarial Deploma

Experience
Wells Fargo Home Mortgage   January 2009 - Present
Wells Fargo Home Mortgage   April 2007 - January 2009
New Century Financial  May 2003 - April 2007

Skills
Loans, Mortgage Lending, Customer Service, Mortgage Banking

Education
Minnesota School of Business
Multimedia/Graphic Design

Experience
G.W. Carter, Ltd.: ShopAccountants.com   July 2015 - September 2015
Rasmussen College  June 2013 - June 2015
Marvin Windows and Doors  December 2007 - November 2010
Ultimate Staffing, Inc   October 2007 - November 2007
General Transport, Inc.   July 2007 - October 2007
State Mechanical, Inc.   May 2007 - July 2007
Wickes Furniture  January 2006 - May 2007
D R Horton, Inc.   February 2003 - September 2005
Wells Fargo  November 2000 - February 2003
Wells Fargo Home Mortgage   December 1997 - November 2000

Skills
Customer Service, Event Planning, Training, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office 2010, Relationship Driven, Multi-tasking Skills, Highly personable, Time Management, Blogger, Digital Photography, Photo Editing, Website Manager, Social Media Marketing

Education
Rasmussen College-Minnesota   2013 — 2016
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services, 4.0

Minnesota State Community and Technical College   2008 — 2011
Business Administration and Management, General, 4.0

Minnesota School of Business-Richfield   1988 — 1988
Licensure, Real Estate, State Exam- Passed

Marshall County Central
Diploma

Experience
Wells Fargo Home Mortgage   September 2008 - Present
Wells Fargo Home Mortgage   January 1995 - Present
Wells Fargo  January 2006 - September 2009
Wells Fargo  January 2001 - January 2006
Wells Fargo  April 1998 - January 2001
Wells Fargo  January 1995 - April 1998

Skills
Mortgage Lending, Financial Services, Banking, FHA, Credit Analysis, Mortgage Banking, Consumer Lending, Loans, Refinance, Credit, VA loans, First Time Home Buyers, Residential Mortgages, Loan Origination, FHA financing, Government Loans, Certified Mortgage..., Reverse Mortgages, USDA

Education
Minnesota School of Business   1996 — 1998
Associate of Arts and Sciences (A.A.S.), Accounting

University of Minnesota-Twin Cities   1994 — 1996
Accounting

Experience
Triquetra Productions   January 2006 - Present
Avenues for Homeless Youth  May 2010 - Present
Wells Fargo Home Mortgage   February 2005 - June 2015
Dorsey & Whitney LLP  September 1994 - September 2004

Skills
Video Editing, Financial Analysis, Photography, Sports Photography, Event Photography, Social Media, Microsoft Office, Graphic Design, Customer Service, Leadership, Management, PowerPoint, Time Management, Advertising, Banking, Microsoft Word, Microsoft Excel, Brochures

Education
Minneapolis Community and Technical College   2005 — 2009
Associates, Web Design

University of Minnesota-Morris   1990 — 1994
Science, computers, music, activism

Experience
MidAmerican Energy Company  June 2013 - Present
MidAmerican Energy Company  October 2011 - June 2013
Iowa Events Center  March 2008 - December 2011
Wells Fargo Home Mortgage   January 2011 - October 2011
Hy-Vee  March 2008 - January 2011
B.R. Guest Restaurants/Atlantic Grill   August 2007 - February 2008
Pub 500  June 2004 - August 2007
Minnesota State University Campus Recreation   August 2003 - May 2007

Skills
Event Management, Customer Service, Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Teamwork, Conflict Management, Event Planning, Social Media, Microsoft Office, Facebook, Marketing Communications, Sports Marketing, Sports, Outlook, Sports Management, Social Networking, Speech Writing, Social Media Marketing, Food & Beverage, Internal Communications, Invoicing, 10 Key, Office Administration, Proofreading, Research, Renewable Energy, Typing, Writing, Web Development, Press Releases, Photoshop, Sales, Management, Leadership, Advertising, Time Management, Public Relations

Education
Minnesota State University, Mankato   2003 — 2007
Bachelor of Science, Communications/Marketing

Southern Cal High School   1999 — 2003
High School Diploma

Experience
Wells Fargo Technology Support   June 2011 - Present
Wells Fargo Home Mortgage   October 2010 - April 2011
Prostaff  October 2008 - October 2008
Allianz Life Insurance Company  January 2008 - March 2008
UnitedHealth Technologies  August 2006 - December 2007
UnitedHealthGroup Technologies   August 2006 - December 2007
Wells Fargo Home Mortgage   April 2003 - June 2006
Target Corporation  November 2002 - February 2003
Allina Health Systems  September 1996 - December 2001
United HealthCare  September 1993 - February 1995

Education
Minnesota School of Business

Phoenix University
and working on a Bachelor of Science, Business/Information Systems

Experience
Self employed  January 2011 - Present
City of St Louis Park  November 2007 - Present
Discoveries for Children   October 2007 - August 2010
Minuteman Press  December 2005 - December 2007
Wells Fargo Home Mortgage   October 2001 - November 2004

Skills
Microsoft Excel, Customer Service, Marketing, Team Building, Coaching, Leadership, Training, Sales, Community Outreach, Nonprofits, Public Speaking, Event Management, Strategic Planning, Event Planning, Organizational..., Microsoft Word

Education
St. Cloud State University   2006 — 2014
Associate of Arts (AA) *Still attending, Community Psychology

Minneapolis Community and Technical College   1979 — 1984
business/accounting/banking

Normandale Community College   1975 — 1976
business/music

Experience
Minnesota Housing Finance Agency  September 2010 - Present
Wells Fargo--Home Mortgage  2003 - 2010
Wells Fargo Bank  2001 - 2003
Wells Fargo Bank  2000 - 2001
Wells Fargo Bank  1995 - 2000

Skills
Supervisory Skills, Foreclosures, Mortgage Underwriting, Bankruptcy, Compliance, Fraud Investigations, Familarity with..., Residential Mortgages, Mortgage Banking, Loans, Fraud, Program Management, First Time Home Buyers, Mortgage Lending, Banking, Finance, Underwriting, Affordable Housing

Education
Minnesota School of Business   1973 — 1975
Business Administration

Lorman Education Services

Experience
ShopJimmy.com   October 2010 - Present
Wells Fargo Home Mortgage   April 2010 - March 2011
2005 - 2009Security Products Company   October 2005 - May 2009

Education
Minneapolis Community and Technical College   2009 — 2011
Accounting Technician, Accounting

Minneapolis Community and Technical College
Associate in Applied Science Degree, Accounting

Experience
Wells Fargo Bank  July 2011 - Present
Wells Fargo Home Mortgage   December 2008 - July 2011

Skills
Wordpress, Treasury Management, Wholesale Banking, Banking, ACH, Account Reconciliation, Check 21, SharePoint, Telecom Protocols

Education
Minnesota School of Business   2009 — 2011
AS, Information Technology

University of Wisconsin-Eau Claire   1992 — 1996
BS, Sociology

Experience
Wells Fargo Home Mortgage   November 2014 - Present
ADP  November 2013 - November 2014
Wells Fargo Home Mortgage   September 2012 - October 2013
Verizon Wireless  October 2011 - September 2012
The UPS Store  April 2011 - October 2011
TGI Fridays  January 2007 - April 2011

Skills
Graphic Design, Advertising Sales, Marketing Strategy, Public Relations, Customer Service, Time Management, Microsoft Office, Facebook, Marketing, Sales Management, Direct Sales, Organizational..., Logo Design, Team Leadership, Sales, Training, Social Networking, Adobe Creative Suite, Photoshop, Small Business, Leadership, Management, Account Management, Strategic Planning, Team Building

Education
Minneapolis Business College   2006 — 2008
Associates Degree, Graphic Design

The University of Western Ontario

Experience
Key Medical Supply, Inc.   July 2012 - Present
Wells Fargo Home Mortgage   May 2012 - June 2012
Village Wok   October 2004 - September 2009
College Pro Painters  June 2003 - September 2003

Skills
Multi-Tasking, Communication, Comprehension, Working on a Team, Quickbooks, High Level Of Accuracy, Dedicated Professional, Tax, Auditing, Teamwork, Close Attention to...

Education
Minnesota School of Business   2009 — 2012
Bachelor of Science Degree, Accounting, 4.0

Experience
U.S. Bank   Loan Administration Manager 2/Closing ManagerWells Fargo Home MortgageOctober 2012 - March 2014
Wells Fargo Home Mortgage   February 2011 - October 2012
Wells Fargo Home Mortgage   May 2009 - February 2011
DHI Mortgage  July 2002 - November 2008
Bank of America  1996 - 2002

Skills
Banking, Credit, Management, Training, Loans, Leadership, Mortgage Lending, Process Improvement, FHA, Forecasting, Strategy, Budgets, Customer Satisfaction, Team Management, Coaching, Mortgage Banking, Refinance, Residential Mortgages

Education
Minneapolis Community and Technical College

Roosevelt High School

Experience
Wells Fargo Home Mortgage   January 2012 - Present
Wells Fargo Home Mortgage   July 2011 - Present

Skills
Mortgage Underwriting, Mortgage Lending, Mortgage Banking, Loans, VA loans, FHA, Refinance, Residential Mortgages, USDA, Government Loans, Loan Origination

Education
Minnesota School of Business-Richfield   2007 — 2010
Associate of Arts and Sciences (AAS), Business Administration and Management, General

Experience
Paragon Pools   May 1999 - Present
Quad/Graphics  April 2012 - November 2012
Wells Fargo Home Mortgage   October 2011 - April 2012
Robert Half International  August 2011 - October 2011
Johnson Brothers Liquor Co.  March 2008 - September 2009
Globe University  February 2006 - September 2006

Skills
Screenwriting, sales, Creative Writing, Merchandising, Construction, Customer Service

Education
University of Minnesota-Duluth   2001 — 2005
Bachelor of Arts (B.A.), Interdiciplinary Studies - Film and the Shaping of American Culture

Minneapolis Community and Technical College   2009 — 2011
Associate of Arts and Sciences (A.A.S.), Screenwriting

Experience
Wells Fargo Home Mortgage   August 2012 - Present

Education
Minneapolis Community and Technical College   2010 — 2014

Experience
Wells Fargo Home Mortgage   December 2013 - Present
Materson Staffing -- Wells Fargo Home Mortgage   December 2013 - Present
Amerisave Mortgage Corporation  August 2012 - July 2013
AmeriSave Mortgage Corporation  August 2012 - July 2013

Skills
Mortgage Lending, Residential Mortgages, FHA financing, Financial Variance..., Accounting, Financial Accounting, Finance, Loan Servicing, VA loans, Loan Origination, Loan Modifications, First Time Home Buyers, HUD Foreclosures, HUD audits, Mortgage Processing, Mortgage Underwriting, Customer Service, Problem Solving, Project Management, Sales, Real Estate Transactions, Appraisals, Title Searches, CEMA, CFPB, Dodd-Frank, Banking, Retail Banking, Cross Selling, Cross-cultural, Real Estate Due..., Personal Income Tax...

Education
Minnesota School of Business-Richfield   2009 — 2013
Management Accounting

Minneapolis Community and Technical College   2006 — 2008
Liberal Arts and Sciences/Liberal Studies

Experience
TenA Companies, Inc.   August 2015 - August 2015
TCF National Bank  March 2015 - August 2015
Wells Fargo Home Mortgage   September 2013 - March 2015
MPC  June 2010 - September 2013

Skills
Networking, Windows XP, Software Installation, Windows 7, Laptops, Windows Vista, Microsoft Word, PowerPoint, Teamwork, Outlook

Education
Minneapolis Business College   2008 — 2009
Associate in Applied Science Degree, Accounting

Minneapolis Business College
Associate in Applied Science Degree – Accounting, Accounting