West at Home
Industry: Company
DescriptionHeadquarters: Omaha, NE Founded: 2007 Parent organizations: Alorica, West Corporation
West at Home List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at West at Home. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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West at Home Employees
Appen September 2013 - Present
Higher One Bank August 2013 - Present
Rockstar International January 2012 - Present
Active Network February 2012 - May 2014
West At Home January 2010 - September 2013
Amazon (Fabric.com) April 2010 - September 2012
Ingenico Technologies September 2009 - March 2010
Skills
Customer Service, Banking, Risk Management, Credit, Financial Analysis, Management, Business Analysis, Retail Banking, Portfolio Management, Finance, Leadership, Event Planning
Education
Missouri State University 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kenyatta University 2006 — 2010
Bachelor of Science (BSc), Biochemistry
West at Home November 2011 - Present
Anchor Hospital January 2008 - September 2010
Skills
Call Centers, Customer Satisfaction, Customer Experience, Windows 7, Telephone Skills, Microsoft Office, Troubleshooting, Team Leadership, PowerPoint, Teamwork, Microsoft Word, Customer Service
Education
Kaplan University-Davenport 2012 — 2015
Master's degree, Clinical Psychology
Kaplan University 2009 — 2013
Associates Degree, AAS in Medical Trans.
Sykes Home powered by Alpine Access April 2014 - Present
West At Home 2010 - April 2014
DeKalb Medical March 2005 - April 2011
Verizon Wireless July 1994 - June 2001
Skills
Supervisory Skills, Time Management, Financial Analysis, Telecommunications..., Entrepreneurship
Education
Walden University 2012 — 2019
Human Services, General
Dekalb Technical College 2007 — 2008
Cosmetology/Cosmetologist, General
West at Home June 2010 - Present
West at Home June 2006 - Present
United Family Life Insurance Co. June 1982 - April 2004
Skills
Outlook, Invoicing
Education
University of South Alabama
Psychology
Broward College
General Studies
Stranahan High School, Ft. Lauderdale, FL
High School
Bazaarvoice January 2013 - Present
Saint3D October 2010 - January 2013
Ask.com September 2010 - November 2011
West at Home February 2008 - April 2010
Skills
Photoshop, Maya, 3D Modeling, 3D rendering, 2D art, 2D to 3D conversion, Microsoft Office, Photo Editor, Creative Writing, Animation, Final Cut Pro, Mac OS X, Windows 7, Web Design, Logo Design, OS X, Graphic Design
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Computer Animation
J.I Case High 1999 — 2003
West at Home February 2012 - Present
Life Extension Pharmacy July 2014 - July 2015
Walmart March 2012 - July 2014
Convergys August 2010 - August 2011
TankWeld Equipment Ltd January 2003 - May 2010
Skills
Office Management, Records Management, General Office Skills, Customer Service, Excellent working..., Technical Support, Front-Office Operations, MS Office Suites (..., Human Resources, Invoicing, Telephone Skills, Troubleshooting, Data Entry, Office Equipment, Call Centers, Fax, Internet Explorer, Event Planning
Education
Medvance Institute-Fort Lauderdale 2013 — 2013
117 Media March 2015 - Present
West at Home January 2009 - June 2010
Barbizon USA September 2008 - December 2009
Campus Advantage January 2008 - May 2008
Advertising Specialty Services January 2004 - May 2004
Skills
Teamwork, Microsoft Office, Process Scheduler, Customer Service, Data Entry, Microsoft Word, Microsoft Excel
Education
Fort Valley State University 2004 — 2008
Bachelor's Degree, Marketing
West at Home January 2012 - November 2012
N.E.W. Customer Service Companies, Inc August 2011 - October 2011
Majestic Star Casino May 2011 - August 2011
Family Dollar March 2010 - April 2011
Strack and Vantil April 2009 - September 2009
Kmart Corporation November 2008 - February 2009
Allied Barton Security April 2008 - February 2009
Macy's November 2007 - January 2008
Time Warner Inc. May 2007 - August 2007
jcpenney July 2005 - May 2007
Skills
Customer Service, Call Centers, Customer Satisfaction, Data Entry, Customer Experience, Telephone Skills, Technical Support, Workforce Management, Customer Retention, Troubleshooting, 10 Key, Outlook, Fax, Phone Etiquette, Help Desk Support, Problem Solving
Education
Penn Foster 2014 — 2014
Diploma, Medical Billing and Coding
Penn Foster 2010 — 2011
Diploma, Administrative Assistant
Western International University 2005 — 2006
Associate's Degree, Arts in Business
Computer Learning Tech 2004 — 2004
Certification, Microsoft Software
Gary Career Center 2003 — 2003
GED Diploma, General Studies
West At Home March 2010 - Present
Education
American InterContinental University 2007 — 2009
Health/Health Care Administration/Management
Sampson Community College
Automotive Engineering Technology/Technician
North Carolina Technology Association February 2014 - Present
North Carolina Technology Association 2014 - 2015
WEST AT HOME January 2009 - December 2012
MOTHERHOOD MATERNITY July 2007 - April 2008
Skills
TYPE 50 WPM, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe, Tax Returns, Access, Accounts Receivable, Cashiers, Money, KEY HOLDER, Turbo Tax, Speed Reading, Customer Service, Social Media, Classroom, Data Entry, Internet, JavaScript, 10 Key, Minutes, K-12, Tutoring, Logistics, Homeowners, Office Administration, Proofreading, Graduate Level, Retail, Education, Business, Time Management, Social Networking, Marketing Strategy, Sales, Social Media Marketing
Education
Kaplan University-Davenport Campus 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
East Carolina University 2003 — 2007
B.S.in Apparel Merchandising/minor in business, Fashion Merchandising
Tyco Intergrated Security April 2011 - Present
ADT Security Services, Inc April 2011 - Present
West at Home January 2009 - July 2012
Famous Dave's June 2003 - April 2011
Natural Body Spa and Shop January 2009 - January 2011
Famous Dave’s BBQ January 2003 - January 2011
Alliance Against Family Violence January 2003 - January 2003
Skills
Training, Cash Management, Customer Service, Food & Beverage, Troubleshooting, Call Center, Data Entry, Presentations, Teamwork, Time Management
Education
Kansas City Kansas Community College 2010 — 2018
Earning Bachelors Degree, Elementary Education and Teaching
Heritage College 2005 — 2006
Associates of Occupations Studies, Massage Therapy/Therapeutic Massage
The CSI Companies - Westgate April 2015 - Present
West at Home September 2014 - Present
Marion County School Board March 2015 - May 2015
Interamerican Medical Center February 2014 - April 2014
Connextions September 2013 - February 2014
Seminole State College of Florida May 2013 - July 2013
JK& R Construction January 2012 - April 2012
Medical Audit Resource Services, Inc. September 2011 - November 2011
Florida Urology December 2009 - December 2009
Resolution Center February 2003 - March 2009
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Multi Tasking, Organization, Goal Oriented, Outlook, Medical Terminology, Secretarial Skills, Clerical Skills, Filing, Fax, Teaching, Answering Telephones, Cleaning, Team-oriented, Can Work Alone, Phone Etiquette, Internet, EMR, Email, Medical Records, ICD-9, Medical Coding, CPT
Education
Seminole State College of Florida 2010 — 2013
Medical Billing & Coder, Health Services Administration
Centura Institute 2010 — 2011
Diploma, Medical/Clinical Assistant, A
West Corporation September 2014 - Present
West Corporation January 2014 - September 2014
West Corporation March 2013 - January 2014
West Corporation July 2011 - January 2014
West at Home August 2010 - July 2011
West at Home March 2009 - August 2010
West at Home October 2007 - February 2009
Scheels November 2006 - June 2007
Scheels May 2005 - June 2007
Skills
Getting Things Done, Recruiting, Training, Interviews, Human Resources, Leadership, Management, Sourcing, Technical Recruiting, Executive Search, Screening, Talent Acquisition, Customer Service, Hiring, Talent Management, Vendor Management, Temporary Placement, Sales, Sales Management, Applicant Tracking..., PeopleSoft, Taleo, Kenexa, LinkedIn, CRM, College Recruiting, Account Management, Internet Recruiting, Negotiation, Databases, SharePoint, Onboarding, Hiring Practices, HRIS, Employee Benefits, Employee Training, Resume Writing, Strategic Sourcing, Staffing Services, Screening Resumes, Benefits Negotiation, Employee Engagement, Predictive Analytics, Problem Solving, Customer Retention
Education
Bellevue University 2007 — 2011
B.S., Business
Kirkwood Community College 2002 — 2004
Associates Degree
Daniel J. Gross Highschool 1996 — 2000
KidsTLC July 2015 - Present
Red Cloud School District August 2014 - May 2015
Lockton Affinity August 2012 - February 2013
West At Home January 2009 - January 2011
Stanley Vet Clinic July 2002 - January 2003
Skills
Invoicing, Insurance, Workers Compensation, Software Documentation, Outlook, Data Entry, Commercial Insurance, Property & Casualty..., Excess, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Access
Education
Drury University 2009 — 2012
Bachelor of Science (B.S.), Psychology
Health Delivery, Inc. November 2011 - Present
West at Home August 2007 - June 2009
Skills
CPC, Notary Public, Medical Billing, Medical Coding, Medical Terminology, Clerical Skills, Phone Etiquette, ICD-9-CM, Medisoft, Multi-line Phone, Medicaid, Filing, HIPAA, Call Center, HCPCS, Fax, Data Entry, Medical Records, Customer Service, ICD-9, CPT, EMR, Appointment Scheduling, EHR, Insurance, Health Insurance, HMO, Microsoft Word, Microsoft Office, Copying, Anatomy, Medical Office, Health Information...
Education
Baker College of Owosso 2009 — 2012
Associate's Degree of Applied Science, Medical Insurance Specialist/Medical Biller
ZeroChaos September 2015 - Present
Fulton County Schools September 2015 - Present
ZeroChaos July 2014 - February 2015
Accurate Background August 2013 - August 2014
MyLivePRO January 2011 - October 2013
Arise Virtual Solutions Inc. August 2012 - April 2013
West at Home May 2010 - January 2011
TeleTech August 2010 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Time Management
Education
Capella University 2013 — 2017
Bachelor of Science (B.S.), Psychology
Everest Institute-Norcross 2007 — 2007
Diploma, Medical Insurance Billing and Coding
West at Home December 2011 - Present
Murphy Oil March 2009 - November 2011
Five Star Day Cafe April 2004 - March 2009
Education
University of Phoenix 2010 — 2012
Master of Science (MS), Psychology
Piedmont College 2007 — 2010
Bachelor of Science (BS), Psychology and Political Science
Health & Fitness, Women’s Health Issues October 2009 - Present
West at Home April 2009 - November 2012
Sitel March 2004 - July 2008
Skills
Writing, Online Content Creation, Network Marketing, Content Marketing, Web Content Optimization, Blogging, SEO, Web Content, Entrepreneurship, Freelance Writing, Copywriting, SEO copywriting, Marketing, Social Networking, Customer Satisfaction, Content Strategy, Customer Service, Newsletters, Leadership, Outlook, Copy Editing, Editing, Management, Social Media Marketing, Online Marketing, Content Writing, Facebook
Education
Hofstra University 1984 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Medical Transcription, Blackstone Career Institute
Certificate, Medical Transcription/Transcriptionist
support.com December 2013 - Present
VIP Desk - Aspire Lifestyles August 2013 - December 2013
West at Home September 2011 - January 2013
Alpine Access April 2010 - July 2011
Alpine Access January 2009 - June 2010
Marco’s Pizza March 2008 - September 2008
SchoolPrint Inc May 2007 - January 2008
Premier Realty September 2006 - May 2007
All About Real Estate April 2005 - May 2006
Olive Garden June 2004 - May 2005
Skills
Call Center, Customer Satisfaction, Data Entry, Customer Service, Customer Experience, Technical Support, Telephone Skills, Troubleshooting, Windows 7, Customer Retention, Outlook, Fax, Computer Hardware, Help Desk Support, Microsoft Office, Phone Etiquette, 10 Key, Telemarketing, XP, Microsoft Word, Call Centers, Windows XP
Education
Georgia Southern University 2001 — 2004
Information Technology, Web Page, Digital/Multimedia and Information Resources Design
University of North Carolina at Charlotte 1999 — 2000
First Data July 2014 - Present
West at Home January 2013 - March 2015
Sprint March 2012 - May 2014
Sprint 2006 - 2012
Sprint 2000 - 2006
United States Air Force July 1996 - July 2000
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Customer Experience, Team Leadership, Customer Service, Training, Salesforce.com, Leadership, Troubleshooting, Process Improvement, Wireless, Team Building, Cross-functional Team..., Management
Education
Ashford University 2012 — 2014
Master of Arts (MA), Organizational Management w/Leadership Concentration
Ashford University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
teleNetwork March 2013 - Present
www.dreamsimagined.net March 2012 - Present
Alpine Access May 2010 - May 2012
West at Home February 2009 - March 2010
Various Temporary Assignments January 2008 - May 2009
MedPro Personnel November 2006 - December 2007
Dish Network July 1999 - April 2005
Skills
Customer Service, Call Centers, Technical Support, Customer Satisfaction, Sales, Invoicing, Outlook
Education
Argosy University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Everest College 2013 — 2015
Associate's degree, Business Management, 3.87
Emily Griffith Technical College 2009 — 2009
none, Medical Transcription, B
BDS Marketing December 2010 - Present
Fifth Third Bank February 2010 - December 2010
West at Home January 2008 - March 2010
Purses & More March 2003 - December 2005
The Gillette Company March 2000 - December 2000
Eagle Office Prouducts Group - Hazel Promotional Products January 1997 - August 1999
BIC Graphic USA January 1992 - January 1997
Pitney Bowes July 1991 - February 1992
Skills
Marketing, Advertising, Trade Shows, Sales, Direct Marketing, Social Media, Direct Sales, Marketing Strategy, Social Media Marketing, Sales Operations, SEM, Lead Generation, Advertising Sales, Email Marketing, Integrated Marketing, Market Planning, Brand Awareness, Competitive Analysis, Marketing Communications, Customer Service, B2B, Market Research, Online Marketing, Social Networking, Digital Marketing, Multi-channel Marketing, Google Adwords, Web Analytics, Direct Mail, Newsletters, Recruiting, Public Speaking, Online Advertising, Marketing Research, Marketing Management, Brand Development, Product Marketing, Relationship Marketing, Copywriting, Media Planning, Public Relations, Account Management
Education
Central Michigan University 1987 — 1991
BAA, Communications, Marketing
Waverly
Thresholds July 2010 - Present
West at Home May 2008 - November 2009
Family Dollar June 2009 - September 2009
Skills
Microsoft Office 2007, Typing, 10 Key, AS400 system, Citrix, Microsoft Word, Microsoft Excel, PowerPoint, Filing
Education
Kaplan University 2012 — 2014
Associate of Science (AS), Medical Office Management/Administration
Rust College 1996 — 1997
Prairie State College 1993 — 1994
Working Solutions January 2014 - Present
West At Home December 2007 - Present
Synth-Tec October 2005 - May 2013
American Express February 1997 - June 2000
Skills
Customer Service, Management, Training, Leadership, Sales, Customer Satisfaction, Team Leadership, Microsoft Word
Education
Georgia State University 1992 — 1994
Computer Task Group September 2014 - Present
Novitex Enterprise Solutions January 2014 - September 2014
Pitney Bowes Management Services December 2011 - December 2013
West at Home December 2010 - May 2012
ManpowerGroup February 2005 - December 2011
Skills
Administrative..., Outlook, Data Entry, Customer Service, Microsoft Office, Filing, Customer Satisfaction, Microsoft Excel, Copying, Training, Call Center, Data Analysis, Cross-functional Team..., Fax, Microsoft Word, PowerPoint, Telephone Skills, Project Planning, Teamwork, Account Management, Troubleshooting, Event Planning, Call Centers, Management, Salesforce.com, Team Building, Human Resources, Technical Support, Software Documentation, Invoicing, Sales, Outstanding..., Administrative..., Administration
Education
State University of New York College at Oswego 2001 — 2004
Bachelor of Arts (B.A.), Psychology
Farmingdale State University of New York 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Graham Cracker Designs 2005 - Present
RefrigiWear, Inc. May 2013 - June 2015
West at Home 2011 - 2012
BesTecH Computer Solutions 2005 - 2012
Snell Scientifics 2007 - 2008
Net Transcripts, Inc 2006 - 2007
Upson Regional Medical Center 2006 - 2006
Lamar County Sheriff's Office 2005 - 2006
Skills
Microsoft Office, Adobe Creative Suite, Typing, Typography, Graphic Design, Photography, Photoshop, Digital Media, Digital Photography, Apple, Windows, Illustrator, Adobe Acrobat, Graphics, InDesign
Education
The University of Georgia
Master's Degree, Educational Psychology
Middle Georgia State College 2006 — 2007
Bachelor of Science (BS), IT - Digital Media Concentration
Gordon College (GA) 2004 — 2006
Associate of Arts (A.A.), Psychology
West at Home January 2012 - Present
GA Designs October 2008 - November 2011
Convergys OnStar January 2008 - September 2008
Z Concepts January 2007 - January 2008
Deluxe Financial Service 2005 - 2006
Schinske Remodeling Services September 2002 - October 2005
Microtel Inn & Suites -Franklin NC July 2002 - September 2004
Skills
Customer Service, Telephone Skills, Typing, Keyboarding, Ten Key, Postage Meter, Switchboard, Accounts Receivable, Accounts Payable, General Ledger, Reconciling, Hospitality, Microsoft Office 2003, HTML, Microsoft Office 2007, Sage 50 Accounting..., QuickBooks, 10 Key, Accounting
Education
Haywood Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Franklin High School 1993 — 1996
Diploma, High School Education With College Preparation Classes
Haywood Community College
Business Administration Office Concentration Certificate
Haywood Community College
Business Administration Certificate
R-M Harris Virtual Service LLC January 2010 - Present
Arise Virtual Solutions Inc. June 2009 - January 2014
West At Home January 2007 - January 2010
Ameriplan September 2003 - April 2009
DCL Management ENT May 1999 - October 2001
Skills
HR Consulting, Recruiting, Office Administration, Telecommunication..., Telecommuting, Employee Training, Microsoft Office..., Time Management, Staff Management, Staffing Services, Digital Media, Video Conferencing, Live Meeting, Network Marketing..., Email Marketing, Email Newsletter Design, Microsoft Office, Social Networking, Customer Service, Entrepreneurship, Sales, Marketing Strategy
Education
Excelsior College 1998 — 2000
Registered Nursing/Registered Nurse
Holy Name Medical Center School of Nursing 1978 — 1979
Licensed Practical/Vocational Nurse Training
Bergen Community College 1977 — 1978
Business Administration and Management, General
Garbhog Publishing Company February 2005 - Present
oDesk March 2011 - March 2012
West at Home December 2010 - February 2011
Volt June 2010 - December 2010
Jims Restaurant July 2009 - February 2010
Home Health Provider September 2000 - December 2008
Gem Communications May 2007 - September 2007
Skills
Social Networking, Customer Service, Data Entry, Blogging, Microsoft Office, Social Media, Editing, Social Media Marketing, Microsoft Word, Online Advertising, Research, Microsoft Excel, Technical Writing, Access, PowerPoint
Education
American Public University System 2010 — 2012
Bachelor of Science (B.S.), Enviromental Science
San Antonio College 1999 — 2010
N/A, Basics towards Environmental Science B.S.
Kaplan Career Institute - San Antonio 2007 — 2008
Phlebotomy/EKG Technician, A
Savant Technical & Medical 1998 — 1998
Cerified Nurses Aid, A
Ashford University
Bachelor of Arts (B.A.), Health and Wellness, General
Home Instead Senior Care January 2013 - Present
West at Home January 2007 - April 2013
Best Buy August 2009 - August 2011
Skills
Windows 7, Call Center, Computer Hardware, Windows, Technical Support, Help Desk Support, Troubleshooting, Windows Vista, XP, Databases, Customer Service, Software Installation, Software Documentation, Customer Satisfaction, Laptops, Outlook, Time Management
Education
Auburn University 2010 — 2012
Bachelor of Engineering (B.E.), Computer Software Engineering
Tuskegee University 2008 — 2009
Computer Science
Georgia World Congress Center May 2014 - Present
Georgia World Congress Center October 2013 - May 2014
Jimmy Jazz September 2012 - February 2013
West at Home March 2012 - June 2012
Toys R Us and Babies R Us March 2012 - June 2012
Checkers March 2009 - November 2009
Burger King February 2007 - April 2008
Skills
Interior Design, AutoCAD, Inventor, Revit, Photoshop, Customer Service, Telecommunications, Sustainable Design, Illustrator, Data Entry, Merchandising, Windows, Sales, Microsoft Excel, Microsoft Word, Microsoft Office, Management, Computer Hardware, Windows 7, PowerPoint
Education
ITT Technical Institute 2012 — 2014
Bachelor of Science (BS), Project Management and Admin.
ITT Technical Institute-Atlanta 2009 — 2012
Associate of Science (A.S.), Computer-Aided Drafting and Design, 3.04
West at Home 2011 - Present
AirTran Airways December 2006 - May 2008
Bank of America January 2006 - January 2007
Skills
Customer Service, Banking, Teller Operations, Call Center, Airline Reservations
Education
Atlanta Metropolitan College 2005 — 2007
Westwood College-Atlanta Midtown
Argosy University January 2012 - Present
Stella & Dot June 2012 - December 2012
West At Home May 2011 - August 2011
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Word, Microsoft Excel, Call Center, Customer Satisfaction, Outlook, PowerPoint, Sales, Inventory Management, Teamwork
Education
Argosy University Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Home Instead Senior Care Birmingham June 2012 - January 2013
West at Home November 2011 - April 2012
US Space & Rocket Center February 2001 - January 2011
Sam's Club August 2003 - January 2004
Skills
Call Centers, Customer Service, Event Planning, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Microsoft Excel, Training, Nonprofits, Customer Satisfaction, Community Outreach, Research, Social Networking, Team Leadership, Teamwork
Education
Alabama Agricultural and Mechanical University 1998 — 2005
Elementary Education
Huffman high School 1994 — 1998
Ashely Stewart October 2011 - Present
Systemax / Global Equipment Inc. August 2000 - Present
West at Home May 2006 - January 2012
Wilsons Leather October 2006 - December 2008
AT&T / Bell South January 2000 - July 2000
APAC Teleservices / MCI August 1999 - January 2000
Skills
Accounting, Sales Management, Recruiting, Product Management, Marketing Strategy, Team Leadership, Management, Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Microsoft Word, SAP
Education
American Intercontinental University 2005 — 2007
Accounting, B
Benedict College 1989 — 1992
Accounting and Computer Science
Microsoft Xbox 2010 - 2012
West at Home December 2005 - May 2009
Education
Gadsden State Community College 2003 — 2004
Certificate, Information Technology
Paulding County High School 1994 — 1998
Meijer October 2013 - March 2014
West at Home 2008 - 2012
Skills
Data Entry, Cashiering, Filing, Customer Service, Retail Sales, Multi-line Phone, Clerical Skills, Copying, Customer Experience, Cash Handling Experience, Microsoft Word, Telephone Skills, 10 Key, Appointment Scheduling, Customer Satisfaction, Phone Etiquette, Fax
Education
Mid Michigan Community College 2012 — 2012
Associate of Science (A.S.), Legal Assistant/Paralegal
Univeristy of Michigan Flint 1997 — 2000
Bachelor of Arts (BA), History
Goodrich High School
Jones International University Administrative AssistantFulton CountySeptember 2009 - December 2009
West at Home January 2009 - September 2009
Skills
Customer Service, Cashiering, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Clerical Skills, Data Entry, Administrative...
Education
Jones International University 2012 — 2015
Sandford Brown College 2010 — 2011
Medical/Clinical Assistant
Close to My Heart October 2012 - Present
West at Home 2007 - 2009
Working Solutions 2006 - 2007
Skills
Scrapbooking, Craft, Gifts, Cards, Digital Photography, Digital Scrapbooking, Paper Craft, Card Making, Greeting Cards, Sewing, Baking, Online Data Entry, Data Entry, Internet, Communication Skills, Computer Proficiency, Customer Service, Phone Etiquette, Clerical Skills, Computer-literate..., Message Taking, Knowledge-hungry Learner, Learnability, Personal Responsibility
Education
Lindenwood University 1995 — 1997
Elsberry High School 1992 — 1995
High School Diploma, General Education
SamereDESIGNS 2010 - Present
Maxian Design 2013 - 2013
Zorb Jamaica 2011 - 2013
West at Home 2006 - 2011
PRC, LLC 2005 - 2006
CVS Pharmacy 2003 - 2005
Eckerd Drug Corp 1999 - 2003
Spillis Candela DMJM 1999 - 2000
Skills
Revit, AutoCAD, SketchUp, Photoshop, Microsoft Office, Architectural Design, Customer Service, Adobe Creative Suite, Renovation, Architectural Drawings, Submittals
Education
Florida International University 2013 — 2015
Master of Architecture (M.Arch.), Architecture
Caribbean School of Architecture / University of Technology Jamaica 2007 — 2011
Bachelor of Arts (B.A.), Architectural Studies, 3.5
Pratt Institute 2000 — 2003
Architecture
Design and Architecture Senior High 1996 — 2000
High School Diploma, Architecture, 4.0
NewCorp Work at Home August 2011 - January 2012
Sutherland Global Services February 2011 - August 2011
Sutherland Global Services January 2011 - August 2011
West at Home November 2010 - January 2011
Select Title Loans August 2010 - October 2010
Vollara September 2009 - May 2010
Vollara in September 2009 - May 2010
CitiBank in February 2008 - September 2009
A.C.T February 2007 - February 2008
Tritronics in July 2004 - March 2006
Skills
Invoicing, Call Center, Customer Service, Troubleshooting, Sales, Payments, Technical Support, Microsoft Excel, Customer Satisfaction, 10 Key, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Access, Windows Vista
Education
University of Phoenix 2012 — 2013
Associate, Accounting
University of Phoenix 04/2011Tidewater Community College
Associate's Degree, Accounting obtained
Radford University 1994 — 1995
Nansemond Suffolk Academy 1981 — 1993
Diploma
Radford University
Nationwide Insurance March 2015 - Present
King Soopers October 2014 - March 2015
Walmart December 2011 - October 2014
West at Home November 2010 - December 2011
Fountain International August 2010 - June 2011
City of Pueblo November 2010 - November 2010
Cesar Chavez Academy July 2009 - August 2010
Cesar Chavez July 2009 - May 2010
Habitat for Humanity August 2008 - March 2009
Pueblo Community College May 2006 - August 2008
Skills
Fundraising, Customer Service, Administrative..., Marketing, Software Documentation, Sales, Data Entry, Budgets, Outlook, Telephone Skills, Microsoft Word, Filing, Fax, PowerPoint, Microsoft Office, Teaching, Government, Windows, Public Relations, Event Planning, Office Administration, Interviews, Access, Human Resources, Team Leadership, Teamwork, System Administration, Microsoft Excel, Payroll, Management, Training, Social Networking, Leadership Development, Event Management, Time Management, Nonprofits, Supervisory Skills, Strategic Planning, Sales Management, Entrepreneurship, Policy, Social Media, Retail, Social Media Marketing, Photoshop, Team Building, Spreadsheets, Employee Relations, Customer Satisfaction, Leadership
Education
Colorado State University-Pueblo 2009 — 2011
Bachelor of Science, Business Administration
Pueblo Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
GEICO September 2013 - Present
Staples January 2012 - Present
West at Home July 2008 - Present
Guest House March 2004 - June 2010
Best Western January 1997 - March 2004
Skills
Hospitality, Customer Satisfaction, Customer Service, Training, Time Management, Sales, Telephone Skills, Hiring, Data Entry, Hospitality Industry, Inventory Management, Recruiting, Outlook
Education
Columbia College 2009 — 2010
ASSOCIATES, GENERAL STUDIES
Columbia College 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hair Growth Products For All October 2010 - Present
Therapak Corporation August 2012 - Present
Blooms Today April 2012 - February 2013
Elevate US, LLC February 2009 - September 2011
West at Home April 2008 - May 2009
Skills
Marketing Strategy, Sales Management, Event Management, Marketing, Strategic Planning, Customer Service, Event Planning, Internet Marketing, Mobile Marketing, Contract Negotiation, Talent Booking, E-commerce SEO, Reputation Management, Branding, Social Media Marketing, Social Bookmarking, Sales, Direct Sales, Network Marketing, Affiliate Marketing, Blog Marketing, Website Promotion, Website Creation, Website Monetization, Traffic Generation, Promotions, Public Relations, Accounts Payable, Accounts Receivable, Training, Team Leadership, Management, Product Management, Data Entry, Sourcing & Procurement, Purchase Orders, File Management, Vendor Relationships, Vendor Management, Content Writing, Corporate Branding, Keyword Generation
Education
Detroit Entrepreneurship Institute 2006 — 2006
Cerificate, Business/Entrepreneur
Marygrove College 1994 — 2000
Associate's degree, Political Science/Psychology
ACD Direct April 2010 - Present
Unknown 2010 - 2010
West At Home December 2007 - July 2008
Education
Collin County Community College 2010 — 2010
Paralegal
Dallas County Community College 2007 — 2009
Delta Airlines August 2014 - Present
Delta Global Services November 2011 - August 2014
West at Home January 2008 - July 2013
CORESTAFF Services June 2011 - January 2012
Annistown Road Baptist Church September 2005 - May 2010
CORESTAFF Services April 2000 - June 2003
TRC Staffing Services April 1998 - November 1998
Lady Foot Locker June 1990 - January 1998
Skills
Management, Customer Service, Payroll, Interviews, Customer Satisfaction, Marketing, Retail, Data Entry, Call Centers, Hiring, Temporary Placement, Temporary Staffing, Training, Teaching, Outlook, Recruiting, Microsoft Office, Human Resources, Team Building, Benefits Administration, Customer Retention
Education
Bauder College 1988 — 1990
Associates, Fashion Merchandising
Internal Revenue Service August 2014 - May 2015
West at Home January 2009 - August 2013
NCO September 2012 - March 2013
Verizon Wireless October 2011 - August 2012
Service Solutions November 2006 - October 2008
Blue Thunder August 2004 - October 2006
Skills
Human Resources, Employee Relations, Vendor Management, Customer Service, Recruiting, Training, Employee Training, Leadership, Customer Retention, Operations Management, Interviews, Management, Payroll, Call Centers, Sourcing, Time Management, Applicant Tracking..., Onboarding, Coaching, Hiring, HRIS, Personnel Management, Employee Benefits, Benefits Administration, Team Building, Performance Management, Talent Acquisition, Talent Management, New Hire Orientations, Employee Engagement, Job Descriptions, NICE, NICE Call Recording, AS400 Administration, I-9 Compliance, ERP, CMS, Avaya Communication..., ADOBE, Payroll Processing, 48 WPM
Education
American Public University System 2014 — 2014
Master of Arts (MA), Human Resources Management/Personnel Administration, General, 3.90
American Public University System 2012 — 2012
Bachelor of Managment, Human Resources Management and Services, 3.3
School District 60 March 2015 - Present
Jewelry Salebration August 2013 - Present
West at Home July 2013 - Present
West at Home August 2007 - Present
Crowley County Nursing Center July 2012 - February 2013
Crowley County Nursing Center July 2012 - February 2013
JR’s Country Store March 2012 - July 2012
Jensen's Blue Ribbon Processing August 2004 - October 2004
Skills
Customer Service, Food Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Food Safety, Time Management, Catering, Food, Leadership, Teamwork, Hospitality, Team Leadership, Cooking, Cashiering, Data Entry, Cash Handling, Customer Satisfaction
Education
University of Phoenix 2010 — 2016
Bachelor of Arts (BA), English Language and Literature, General, 2.1
University of Phoenix 2011 — 2015
Associate of Arts (A.A.), Business
Hillsborough Community College 2000 — 2000
Associates, Arts/Medical Transcription
Daytona Beach Community College 1999 — 2000
Associates, Arts/Medical Transcription
West At Home July 2013 - Present
Express November 2013 - January 2014
Family Dollar December 2012 - May 2013
Carmike Cinemas September 2011 - June 2012
McDonald's Corporation September 2007 - May 2008
Skills
Microsoft Office, Video Production, Facebook, Event Planning, Customer Service, Haitian Creole, Fast-paced, Fast Learner
Education
Kennesaw State University 2012 — 2015
Bachelor's degree, Psychology and Political Science
Georgia Southwestern State University 2008 — 2012
Kinesiology and Exercise Science
Stephenson High School 2004 — 2008
High School Diploma, B
Experience Works January 2015 - Present
H&R Block October 2011 - November 2013
US Census Bureau December 2008 - November 2010
West at Home January 2008 - May 2009
U.S. Department of State January 2007 - March 2007
The Post & Courier June 2004 - July 2006
Skills
Customer Service, Federal Government, Sales, Customer Satisfaction, Hospitality Industry, Clerks, Clerical Skills, Microsoft Word, Microsoft Office, Call Centers, Microsoft Excel, PowerPoint, Time Management
Education
Limestone College 2012 — 2014
Bachelor's degree, Business Administration and Management, General, 3.0
Limestone College 2009 — 2012
Associate of Arts (AA), Business Administration and Management, General
Beta Tech 1995 — 1996
Diploma, Computer Support Specialist
Independent Contractor July 2008 - Present
Leapforce December 2007 - July 2008
West at Home September 2005 - December 2007
Rent-A-Center April 2003 - November 2006
Quad City Appliance August 1997 - April 2003
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Teamwork, Logistics, Supply Chain Management, Leadership, Team Leadership, English, Inventory Management, Time Management
Education
DeVry University 2012 — 2014
Bachelor of Science (B.S.), Logistics - Supply-Chain Management
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Scott Community College 2007 — 2008
Logistics Training, Logistics, Materials, and Supply Chain Management
Rock Island Senior High School 1992 — 1996
Nationwide Funding Source, LLC June 2014 - Present
Stephanie's Home Decor Boutique, LLC May 2011 - Present
GlobalCare, Inc. May 2013 - October 2014
Live Ops April 2011 - January 2013
West at Home February 2009 - January 2012
West at Home January 2009 - January 2012
US Navy Reserve September 2002 - July 2009
Navy and Marine Corps RC Reservist January 2002 - July 2009
Department of Family and Children Services2008- 2008 January 2009 - February 2009
Department of Family and Children Services January 2009 - February 2009
Skills
Medical Billing and..., Administrative Assistant, Data Entry, Training, QuickBooks, Microsoft Excel, Microsoft Word, PowerPoint, Payroll, Time Management, Sales, Marketing, Spreadsheets, Customer Service, Call Center, Microsoft Office, Call Centers, Coaching, Recruiting, Customer Satisfaction, Social Networking, Strategic Planning, Team Building, Access, Outlook, Purchasing, Retail, Administrative...
Education
Southern New Hampshire University 2014 — 2019
Bachelor's Degree, Health/Health Care Administration/Management, C
Gwinnett Technical College 2000 — 2005
Associate's degree, Accounting
Everest Institute 2012 — 2012
Technical Diploma, Medical Insurance Billing and Coding, 4.0
Xerox August 2013 - Present
Adia's Elements, LLC January 2011 - August 2013
West at Home November 2008 - February 2010
West at Home May 2007 - July 2007
NCO Customer Management, Inc August 2006 - October 2006
Graphix Design June 2005 - August 2005
Skills
Customer Acquisition, Customer Retention, Data Entry, Email Management, Internet Research, Customer Service, Customer Relations, Word, Desktop Publishing, Typing, Problem Solving, Facebook, Writing, Entrepreneur, Scheduling, Brochures, Transcription, Proofreading, Entrepreneurship, Microsoft Word, Process Scheduler, Public Speaking, Sales, Team Building, Human Resources, Customer Satisfaction, Microsoft Excel, Administrative..., Online Research
Education
International Business College 2000 — 2015
AS in Graphic Design, Graphic Design
International Business College 1998 — 2000
AS, Graphic Design
Georgia Thrift Stores October 2012 - Present
TJ Maxx April 2012 - May 2012
West at Home November 2011 - February 2012
West at Home November 2011 - February 2012
TJ Maxx 2012 - 2012
Georgia Perimeter College February 2011 - May 2011
Georgia Perimeter College January 2008 - August 2010
McDonald's Corporation October 2006 - December 2006
Skills
Fast Food, Cashiering, Customer Service, Clerical Skills, Typing, Filing, Copying, Fax, Call Center, Phone Skills, Note Taking, Distribution Center..., Order Processing, Pricing, Organization, Taking Orders, Follow Instructions
Education
Georgia Perimeter College 2007 — 2011
Education
Heritage High School 2006 — 2007
Technical High School Diploma
Discovery Point Day Care Conyers
HSN 2013 - Present
Healthspring December 2012 - March 2013
West at Home 2010 - 2012
Skills
Call Centers, Customer Service, Sales, Customer Satisfaction, Customer Experience, Technical Support, Troubleshooting, Customer Retention, Data Entry, Telephone Skills, Contact Centers, Windows 7, Computer Hardware, Help Desk Support, Workforce Management
Education
Nashville College of Medical Careers 2004 — 2004
Medical/Clinical Assistant
Better Life Learning, LLC August 2014 - Present
West at Home October 2011 - March 2014
First Step Counseling April 2007 - January 2008
Georgia Department of Human Resources June 2005 - January 2007
University of Michigan 2003 - 2005
Michigan Neighborhood Partnership 2002 - 2002
Detroiters Working for Environmental Justice 1999 - 2001
Vista Maria 1997 - 1998
Skills
Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Non-profits, PowerPoint, Research, Event Planning, Social Services, Teaching, Community Outreach, Mental Health, Case Managment, Fundraising, Social Media, Nonprofits, Leadership, Program Management, Marketing, Training, Budgets, Volunteer Management
Education
University of Michigan - School of Social Work 2003 — 2005
Master of Social Work (MSW), Interpersonal Practice Children, Youth, and Families
Michigan State University 1992 — 1996
Bachelor of Arts (BA), Psychology
Axiom Resource Management, Inc. December 2014 - Present
Gensler December 2013 - December 2014
Public Employee Relations Commission October 2012 - February 2013
West at Home January 2012 - April 2012
Skills
Software Configuration..., Change Management, Release Management, Agile Project Management, Medical Information..., Agile & Waterfall..., Scrum, Leadership, Windows 7, Time Management, Software Installation, Customer Service, Mac OS, IT Operations, Creative Writing, Technical Writing, Performance Management, Customer Relations, IT Hardware Support, IT Documentation, Information Systems, Systems Engineering, System Development, Technical Product...
Education
The George Washington University 2015 — 2018
Master’s Degree, Information Systems and Technology Management
Defense Acquisition University 2015 — 2015
Northern Virginia Community College 2015 — 2015
N/A, Information Technology
Florida State University 2011 — 2013
Bachelor of Arts (B.A.), English
Florida State College at Jacksonville 2009 — 2011
Associate of Arts (A.A.)
West At Home September 2012 - Present
Staples February 2011 - Present
Blue Cross Blue Shield January 1999 - September 2009
Skills
Customer Service, Microsoft Office, Troubleshooting, Team Building, Microsoft Excel, Communication, Computer Hardware, Leadership, Training, Networking
Education
Midlands Technical College 2013 — 2015
Associate of Science (AS), Computer Systems Networking and Telecommunications
Midlands Technical College 2013 — 2015
Associates of Science, Network Systems Management
Signature Services By LaShanda Glover December 2013 - Present
Northern Trust Bank April 2008 - June 2012
Northern Trust Bank March 2002 - June 2012
Northern Trust Bank March 2002 - April 2008
West at Home June 2004 - June 2005
Northern Trust Bank April 2000 - March 2002
Northern Trust Bank April 2000 - March 2002
Northern Trust Bank April 2000 - March 2002
Northern Trust Bank November 1998 - March 2002
Northern Trust Bank November 1998 - March 2002
Skills
Accounts Receivable, Accounts Payable, Accounting, Analysis, Banking, Data Entry, Account Reconciliation, Credit, Time Management, Access, Customer Service, Loans, Microsoft Excel, Sales
Education
Kaplan University 2005 — 2009
MBA, Business Administration
Kaplan University 2005 — 2009
Masters Business Administration, Business Administration; Accounting
Kaplan University 2005 — 2009
Master, Business Administration
Kaplan University 2005 — 2009
Master, Business Administration
Kaplan University 2005 — 2009
Master, Business Administration
Kaplan University 2005 — 2007
Bachelor, Business Administration; Accounting
Kaplan University
Bachelor, Business Administration; Accounting
Apple August 2013 - September 2014
West at Home December 2008 - August 2013
Skills
Troubleshooting, Technical Support, Call Centers, Windows 7, Customer Satisfaction, Customer Service, Customer Support, Team Leadership, Software Installation, Microsoft Excel, Management, Help Desk Support, Data Entry, Training, Microsoft Word, Customer Retention, Telephone Skills, Microsoft Office 2007, Customer Experience, Web Testing, Small Business...
Education
DeVry Institute of Technology 1989 — 1992
Bachelor's of Science, Computer Science
Solid Rock Foundation Repair July 2013 - Present
West at Home January 2012 - July 2013
LifeChurch February 2011 - May 2013
Photography 818 June 2008 - December 2010
Webs by Mary July 1997 - January 2010
CPI Corp. September 1996 - January 2000
Sears Portrait Studio January 1996 - January 2000
Cheadle & Associates, Inc. March 1993 - November 1995
J.C. Penney June 1990 - February 1992
Skills
Social Networking, Customer Service, Photoshop, Portrait Photography, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Windows 7, HTML, CSS, Event Photography, Windows Live, Google Analytics, Google Docs, Google Adwords, Google Webmaster Tools, Outlook, Layout, System Administration, Data Entry, Insightly CRM, Telephone Manner, Google Calendar, Google Drive, Evernote
Education
University of Tulsa 1992 — 1993
Post-Baccalaureate Certification, Paralegal Studies
John Brown University 1987 — 1989
B.S., Psychology
Alpine Access/Sykes December 2013 - Present
West-at-Home January 2012 - November 2013
Horizon Staffing, Douglasville, GA March 2013 - August 2013
Central Baptist Church, Georgia January 2009 - May 2013
West Georgia Technical College July 2009 - July 2012
Douglas County Board of Commissioners October 2008 - February 2009
Chase Staffing April 2008 - October 2008
American Residential Communities April 2006 - August 2007
OneSource Management, Inc January 1999 - January 2006
Skills
Microsoft Office, Customer Service, Event Management, Customer Relations, Purchasing, Microsoft Excel, Microsoft Word, Administrative..., Coordination, Internet, Office Management, Sourcing, Problem Solving, User Acceptance Testing, Community Outreach, Technical Support
Education
West Georgia Technical Institute 2009 — 2012
Associates Degree, Business Administrative Technology, 3.6
Liberty University
Associate's degree, Psychology
Nomades LLC June 2015 - Present
Stampin' Up! 2002 - May 2015
Fairfax Community Church April 2013 - May 2014
Fairfax Community Church June 2012 - March 2013
West at Home February 2012 - May 2012
Skills
Telephone, Typing, Filing, Data Entry, Hospitality, PowerPoint, Training, Customer Service, Microsoft Word, Fax, Office Administration, Event Planning, Volunteer Management, Nonprofits, Office Management
Education
North Carolina State University 1987 — 1991
Bachelor's degree, Psychology
AXA Advisors August 2015 - Present
New York Life Insurance Company January 2015 - August 2015
Bank of America June 2014 - January 2015
LiveOps February 2011 - June 2014
West at Home March 2011 - January 2012
St. Mary's Catholic Center November 2010 - February 2011
Covenant House November 2009 - August 2010
Hollister Co. July 2009 - November 2009
Skills
Adobe Acrobat, Bloomberg Software, Microsoft Office, Strategic Partnerships, Microsoft Windows, NetExchange Pro, Trumpet, Vocal, Employee Benefits, Human Resources, Windows, Call Centers, Access, Insurance, Data Entry, Customer Service, Program Management, Management, Community Outreach, Sales, Team Building, Leadership, Public Speaking
Education
University of St. Thomas 2010 — 2013
Master of Divinity (MDiv)
University of New Orleans 2003 — 2005
Master of Business Administration (MBA), Finance, General
Loyola University New Orleans 1999 — 2003
Bachelor of Business Administration (BBA), International Business
Ridgewood Preparatory School 1996 — 1999
Diploma
Kelly Services Inc. August 2014 - Present
Kelly Services Inc. May 2013 - August 2014
West at Home September 2011 - January 2013
Army National Guard, GA April 2006 - July 2011
Ryla Teleservices Inc. October 2010 - December 2010
Little People's Learnig Center December 2009 - May 2010
Bar Stools Etc. November 2006 - June 2008
5.7.9 Apparel October 2007 - December 2007
Checkers Drive-In Restaurants, Inc March 2006 - June 2006
Skills
Customer Service, Microsoft Office, Administration, Problem Solving, Troubleshooting, Phone Etiquette, Windows 7, Basic Web Design, Data Entry, Answering Phones
Education
Colorado Technical University-Online 2011 — 2014
Bachelor of Science (BS), Information Technology
Kaplan University 2010 — 2010
Information Technology
US Poker and Casino Parties October 2013 - Present
West At Home November 2012 - October 2013
Greektown Casino-Hotel April 2010 - April 2011
American Laser Skincare December 2006 - February 2010
Holiday Inn Hotel & Suites April 1995 - June 1998
Skills
Customer Service, Microsoft Office, Strategic Planning, Budgets, Payroll, Accounts Payable, Accounts Receivable, Account Management, Project Management, Hiring, Human Resources, Data Entry, Marketing, Communication, Sales, Sales Management, Event Planning, Events Coordination, Event Management, Windows, Team Leadership, Research, Purchasing, Public Speaking, Public Relations, PowerPoint, Microsoft Excel, English
Education
Oakland Community College 1986 — 1989
Business Administration and Management, General
Southfield Lathrup High School 1983 — 1986
Quicken Loans June 2015 - Present
Positive Coaching Alliance March 2014 - June 2015
JBLM Directorate of Family & Morale, Welfare & Recreation (MWR) February 2012 - April 2014
America's Credit Union August 2010 - January 2012
West at Home December 2009 - June 2010
Riverside Bank September 2007 - May 2009
Florida Coast to Coast February 2007 - July 2007
Marriott World Center at Orlando May 2006 - July 2007
HES Convention Group May 2005 - July 2007
Skills
Customer Service, Cash Handling, Financial Planning, Credit, Event Management, Customer Relations, PowerPoint, Word, Excel, Microsoft Excel, Microsoft Word, Strategic Financial..., Accounts Payable, Cash Flow, Marketing, Fundraising, Strategic Planning, Team Building, Social Media, Public Relations, Coaching, Social Media Marketing, Advertising, Event Planning, Editing, Management, Sponsorship, Outlook, Public Speaking, Budgets, Project Planning, Time Management, Marketing Communications, Leadership, Finance, Microsoft Office
Education
Marist College 2007 — 2010
MBA, Business
University of Central Florida 2003 — 2007
Bachelor's Degree, Hospitality Management
Archbishop McCarthy High School 1999 — 2003
Metaverse Mod Squad December 2013 - Present
Metaverse Mod Squad 2013 - 2015
West at Home 2011 - 2012
Cash America January 2007 - July 2007
Skills
Switchboard, Inbound Marketing, Outbound Marketing, Typing, Microsoft Office 2007, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Customer Service
Education
DeVry University-Missouri 2009 — 2012
In progress, Web Page, Digital/Multimedia and Information Resources Design
Central High School 1999 — 2002
High School Diploma, General Studies
Meredith Benefits and Advisory Agency August 2012 - Present
West at Home August 2012 - March 2013
Skills
Health Insurance, Insurance, PowerPoint, Sales, Microsoft Office, Leadership, Team Building
Education
Herzing University Online 2009 — 2012
Associate's degree, Medical Insurance Specialist/Medical Biller
Herzing University Online 2009 — 2012
Associate's degree, Medical Insurance Coding Specialist/Coder
Study.com OwnerBonton BoulevardOctober 2010 - June 2015
U.S. Bank July 2012 - March 2015
Arkansas Department of Human Services October 2011 - July 2012
West at Home October 2007 - July 2012
Regions Bank February 2008 - March 2010
Arvest Bank June 2006 - June 2007
Skills
Advertising, Retail Banking, Photoshop, Sales, Event Planning, Human Resources, Accounting, Customer Service
Education
Columbia Southern University 2012 — 2016
DBA, Business Administration, Doctoral Candidate
Western Governors University 2010 — 2010
MBA, Management and Strategic Leadership
University of Arkansas at Little Rock 2002 — 2006
2 BBAs, (1) Marketing (2) Advertising w/ Public Relations
Pulaski Technical College 2000 — 2002
AA for Transfer, General Studies
Orkin Pest Control June 2012 - Present
Eco-preneur 2006 - Present
West at Home September 2011 - September 2012
Zen Home March 2006 - July 2011
Kramer Design Group October 2000 - May 2005
Skills
Training, Business Development, Outlook, Microsoft Excel, Event Planning, Sales, Microsoft Office, CRM, Accounts Payable, Customer Service, Social Media, Invoicing, Employee Benefits, Process Scheduler, PowerPoint, Office Management, Account Reconciliation, Marketing, Payroll, Interviews
Education
Borough of Manhattan Community College
Foreign Language studies – Intermediate Spanish Grammar
Baruch College
Professional Studies, Marketing
Georgia State University
Criminal Justice: Policies and Planning
Clark Atlanta University
Psychology
Mosaic Life Care November 2007 - Present
West at Home September 2004 - December 2007
Saxton Care Chateau October 2004 - November 2007
Saxton woods October 2003 - August 2004
Skills
Healthcare, Medical Records, Vital Signs, Nursing, Specimen Collection, Cerner, Activities of Daily..., Epic Systems, CPOE, EHR, EMR, Meditech, Medical Terminology, HIPAA, Home Care, Patient Safety, Healthcare Management, Revenue Cycle, Medical Billing, Acute Care, Direct Patient Care, Hospitals, Ambulatory, Patient Advocacy, Healthcare Industry, Medicaid, HCPCS, Medical Coding, ICD-9, Medicare, Medication..., Radiology, CPT, Patient Education, Inpatient, Phlebotomy, BLS, EKG, Healthcare Information...
Education
Missouri Western State University 2011 — 2016
Bachelor of Science (BS), Health Infomatics Nursing and Allied Health
University of Pheonix 2008 — 2010
Associates, Healthcare Administration
West at Home October 2012 - Present
TeleTech 2012 - 2012
Intelliteach January 2008 - October 2011
Skills
Windows 7, Active Directory, XP, Help Desk Support, Computer Hardware, Technical Support, Troubleshooting, Windows Server, Citrix, Laptops, Software Installation, Microsoft Exchange, VMware, VPN, Remote Desktop, Servers, Network Administration, Printers, DNS, Windows, Group Policy
Education
Everest Institute-Norcross 2003 — 2004
Associate of Science (A.S.), Network and System Administration/Administrator
SELF EMPLOYED January 2012 - Present
PRIVATE TRANSLATOR FOREST January 2007 - August 2012
SELF-EMPLOYED FOREST January 2005 - August 2012
West at Home January 2010 - January 2012
The Home Depot January 2011 - September 2011
US Census Bureau January 2009 - January 2010
WALGREENS DRUGSTORE January 2009 - September 2009
PRIVATE SITTING January 2008 - December 2008
NEWTON COUNTY SCHOOLS April 2008 - August 2008
Holiday Inn Express January 2001 - January 2005
Skills
Data Entry, Customer Service, Social Media, Facebook, Customer Satisfaction, Time Management, Social Networking, Training, Event Planning, Leadership
Education
Academy of Hair Design
Liscensed Cosmetologist
EAST CEN. COMM. COLL
Associates Degree, Biology
FOREST HIGH SCHOOL
Diploma
Jackson State University
Biology
West at Home August 2012 - Present
AirServ International May 2010 - Present
Applebee's August 2005 - May 2006
Education
Kennesaw State University 2010 — 2014
West at Home September 2011 - Present
SUPERVALU February 2009 - November 2009
Tucker's Appliances October 2003 - December 2008
Skills
Medical Coding, Medical Transcription, Medical Terminology, Clerical Work, Customer Service, Computer/Technical..., Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher
Education
Herzing University-Madison 2010 — 2013
Bachelor of Science (BS), Health Information Management, 3.1 GPA
CompuSystems Career Training Center 2009 — 2009
Certificate of Completion, Computer Medical Transcription
Mississippi Delta Community College 1996 — 1999
Associate of Science (A.S.), Health Information Management
Alabama Lakes Chapter, American Red Cross May 2014 - Present
Barcus Multimedia January 2008 - Present
Roanoke City Schools, Roanoke, AL August 2012 - December 2013
Teletech @ Home November 2013 - November 2013
Afni February 2013 - March 2013
West at Home September 2012 - November 2012
Deltacom January 2008 - February 2009
Skills
Microsoft Office, Customer Service, Direct Sales, Sales, Social Networking, Social Media, Public Speaking, Training, Leadership, Event Planning, Public Relations, Advertising, Team Building, Time Management, Coaching, Management
Education
Ashford University 2012 — 2016
Bachelor of Arts (B.A.), Journalism and Mass Communications, 2.82
Jacksonville State University 2005 — 2006
Communications
Pure Romance by JeneseD. July 2014 - Present
Partnership for Community Action August 2009 - Present
Clayton County Solicitor General's Office January 2012 - October 2012
West at Home May 2011 - September 2012
Walmart July 2008 - September 2009
Document Preparations March 1996 - September 2001
Skills
Data Entry, Customer Service, PowerPoint, Public Speaking, Clerical Skills, Microsoft Word, Microsoft Office, Time Management, Filing, Outlook, Research, Administrative..., Phone Etiquette, Social Media, Teamwork, Cashiering, Multi-line Phone, Fax, Customer Satisfaction, Call Center, Office Administration, 10 Key
Education
Georgia State University 2010 — 2012
BACHELOR OF SCIENCE, CRIMINAL JUSTICE
Georgia Perimeter College 2007 — 2009
ASSOCIATE OF SCIENCE, CRIMINAL JUSTICE
Student Network April 2011 - Present
Essay Writers October 2010 - Present
Seed.com (AOL) January 2010 - Present
West at Home September 2008 - Present
West at Home September 2008 - October 2010
Education
Ashford University 2010 — 2012
BA, Journalism/Mass Communication
University of Phoenix
Associate's of Arts, Psychology
Top Notch Remodeling & Ledger Taxes & Bookkeeping Owner/OperatorTop Notch RemodelingSeptember 2013 - Present
Ledger Taxes & Bokkeeping November 2009 - Present
West At Home November 2009 - April 2013
Pale Horse Publishing April 2007 - November 2010
Skills
Accounting, Financial Accounting, QuickBooks, Accounts Payable, Microsoft Excel, Financial Reporting, Accounts Receivable, Teamwork, Bookkeeping, Financial Analysis, Payroll, Account Reconciliation, Microsoft Office, Microsoft Word, Time Management, Tax, General Ledger, Customer Service, Invoicing, Financial Statements
Education
Dallas County Community College 2004 — 2008
Navarro College 1993 — 1996
Business/Accounting
Mildred High School 1990 — 1993
Basic/Business
West At Home
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Records and Information..., Business Communications
Education
Northshore Technical College-Hammond Area Branch Campus 2012 — 2015
Business Administration Student
Northshore Technical College-Hammond Area Branch Campus
West at Home October 2010 - Present
TDK Realtors 2006 - August 2012
Education
Southwest Tennessee Community College 2007 — 2009
General Studies
LeMoyne-Owen College
n/a, Special Education and Teaching
Allstate October 2014 - Present
Imperial Fire and Casualty Insurance Co. June 2012 - September 2014
Imperial Fire and Casualty Insurance Co. June 2012 - September 2014
Intec Inc. February 2010 - October 2011
West at Home August 2009 - February 2011
AT&T January 2009 - July 2009
Citius Real Estate September 2007 - September 2008
Citius Real Estate September 2006 - September 2007
Avon September 1999 - July 2002
Skills
Call Centers, Customer Service, Training, Microsoft Office, Advertising, Sales, Negotiation, Team Leadership, Customer Satisfaction, Insurance, Leadership
Education
Universidad Americana (NI) 2002 — 2006
Business Administration, Management
Miami Dade College 1999 — 2002
West at Home November 2008 - Present
Skills
Customer Service, Data Entry, Microsoft Word, Microsoft Office
Education
Ashford University 2012 — 2016
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Brown Mackie College 2009 — 2011
Associates of Science, Pharmacy Technology
Custom Services USA May 2012 - Present
LiveOps June 2012 - March 2015
Demand Media December 2008 - March 2014
Picaboo August 2011 - January 2012
West at Home September 2008 - January 2010
Cloud 10 Corp. December 2006 - June 2008
Skills
Customer Service, Outlook, Call Center, Microsoft Office, Windows, Microsoft Word, Customer Relations, Customer Satisfaction, Data Entry, Writing, Editing, Word, Excel, Appointment Scheduling, Schedules, Customer Follow-up, QuickBase, Troubleshooting, Following Up, Follow Instructions, Follow Directions, Process Scheduler, Call Centers, Social Media Marketing, PowerPoint, Management, Microsoft Excel, Training
Education
Oxford College of Emory University 1998 — 2000
Florida Agricultural and Mechanical University
Business Administration
Stephenson High School
Stephenson High School
West At Home October 2014 - February 2015
Teleflora April 2014 - February 2015
Meijer Grocery Store July 2012 - August 2013
National Telecommuting Institute September 2010 - August 2013
Internal Revenue Service September 2010 - April 2012
Peoples Health Network October 2006 - July 2009
Sears Credit Central October 1992 - June 2002
Skills
Call Centers, Data Entry, Customer Service, Human Resources, Employee Benefits, Windows, Leadership, Management, Team Building
Education
McDonogh #35 High School 1984 — 1988
Diploma, basic high school
Everett Community College
Medical Transcription and Editing
Xavier University of Louisiana
West At Home May 2012 - Present
Liberty tax Service December 2010 - May 2012
InfoMentis April 2006 - December 2010
Atlanta Journal Constitution 2004 - 2006
PLATO Learning 2002 - 2005
Sears, Roebuck and Co. 1997 - 2002
Skills
Academic Tutoring, Customer Service, Personal Income Tax..., Microsoft Word, PowerPoint, Microsoft Excel, Financial Accounting, Data Entry, B2B, Training, Management, Sales, Advertising, InDesign, Professional Services, Consulting, Adobe Acrobat, Time Management, Adobe Creative Suite, Account Management, Sales Operations, Direct Sales, Salesforce.com
Education
DeVry Institute of Technology
Bachelor's Degree, Business Administration/Sales and Marketing
Georgia Southern University
United Natural Foods April 2015 - July 2015
24-7 Intouch March 2014 - April 2015
5280 Insurance December 2010 - January 2014
West at Home June 2011 - May 2013
Alliance Settlement Services February 2004 - September 2007
US Property & Appraisal April 1998 - November 2003
Lenders Service 1996 - 1998
Skills
Social Media Marketing, Administrative Support, Fundraising, Network Marketing, Philanthropy, Community Service, Networking, Administrative..., Public Speaking, Marketing, Strategic Planning, Social Media, Coaching, Customer Service, Insurance, Non-profits, Marketing Strategy, Entrepreneurship, Event Management, Social Networking, Account Management, Risk Management, Microsoft Office, New Business Development, Team Building, Sales, Microsoft Excel, Management, Recruiting, Customer Satisfaction, Nonprofits, Small Business, Training, Leadership, Event Planning
Education
Point Park University 1991 — 1993
B.A., Legal Studies
Duff's Business Institute n/k/a Everest Institute 1990 — 1991
Associate of, Business
West At Home October 2014 - Present
One by One Ministries May 2014 - Present
UnitedHealthcare March 2013 - Present
Grand Prairie ISD January 2011 - April 2013
Hilton Worldwide February 2012 - July 2012
Alpine Access July 2010 - February 2012
Bank of America May 2010 - July 2010
West at Home February 2008 - July 2010
Thomas Y Pickett & Co Inc August 2007 - July 2009
IBM January 2006 - August 2007
Skills
Customer Service, Call Centers, Microsoft Office, Call Center, Microsoft Word, Employee Training, Data Entry, Training, PowerPoint, Microsoft Excel, Customer Satisfaction, Outlook, Nonprofits
Education
Texas State Technical College 1996 — 1998
Richardson High School 1990 — 1994
Diploma
Grand Canyon University
Bachelor's degree, Business Management
Aon Hewitt July 2014 - Present
Pathology Associates June 2008 - April 2014
West at Home October 2007 - January 2008
Novant Health Presbyterian Medical Center March 2005 - February 2007
Skills
Medical Billing, Medical Records, Direct Patient Care, Cpr Certified, EMR, Vital Signs, Medical Terminology, Healthcare, CPT, ICD-9, HIPAA, Epic Systems, Appointment Scheduling, Medicaid, Medicare, Hospitals, Outlook, CPR Certified, Customer Service
Education
Central Piedmont Community College
IVirtuallyWill January 2011 - Present
Collin College 2010 - 2013
West at Home June 2011 - December 2011
Various Employment Services September 2000 - March 2006
World Media International, Inc. July 1994 - October 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales Management, Public Speaking, Social Media, Paralegal, Data Entry, Sales, Administrative..., Research, Teaching
Education
Collin County Community College 2010 — 2013
Certificate, Paralegal
Richland Community College 2008 — 2010
AAS Business Administration, Certificate Human Resources Assistant, Business Administration and Management, General
HigherOne Machines INC December 2014 - Present
Transamerica agency network /Monumental Life Insurance June 2011 - January 2015
West at Home November 2008 - March 2012
ADP September 2005 - May 2011
SIS (Supermarc Inventory Services) November 2002 - December 2004
sogebank September 1997 - June 2001
Bank Intercontinental De Commerce April 1996 - August 1997
Skills
Customer Service, Outlook, Insurance, Microsoft Excel, Benefits Administration, Coaching, Performance Management, Project Management, Spreadsheets, PowerPoint, Inventory Control, File Management
Education
Kean University 2005 — 2008
BA, Economics
Faculte De Droit Et Des Sciences Economiques 1993 — 1997
BS, Economiques
H&R Block Business Services November 2014 - Present
Days Inn Hotel & Suites June 2014 - Present
West at Home January 2012 - April 2015
Family Dollar November 2005 - September 2006
Skills
Management, Sales, Store Management, Customer Service, Microsoft Excel, Time Management, Inventory Management, Merchandising, PowerPoint, Leadership, Public Speaking, Training, Research, Budgets, Inventory Control
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management, Graduate Student
Colorado Technical University 2010 — 2013
Bachelors of Science in Healthcare Services Admin, Health/Health Care Administration/Management, BSHA
Colorado Technical University 2008 — 2010
Associates in Medical Billing and Coding, English, Medical Terminology, Anatomy and Physiology I, ICD 9, Advanced Coding, Spreadsheet Apps
Grove Integris Hospital February 2014 - Present
West at Home February 2011 - Present
McKee Foods Corporation January 2001 - January 2012
Skills
Continuous Improvement, Process Improvement, Food Industry, Team Building, Microsoft Excel
Education
Grand Canyon University 2014 — 2016
Bachelor's Degree, Applied Business Management
University of Phoenix
Associate of Arts (A.A.), communications
Mayvenn February 2015 - Present
Educational Testing Service (ETS) January 2015 - Present
Michigan City Area Schools June 2014 - Present
Michigan City Area Schools November 2013 - Present
Blue Chip Casino November 2011 - November 2013
West at Home January 2007 - January 2009
Americall Group, Inc. January 2004 - April 2005
Skills
Microsoft Office, Research, Volunteering, Customer Service, Computer Hardware, Sales, Office Administration, Education, Real Estate, Team Building, marketing, Advertising, Online Advertising, Hair Extensions, Beauty Industry, Coaching, Management
Education
Indiana University South Bend 2013 — 2015
Master of Art in Teaching, Special Education and Teaching, P-12
Full Sail University 2012 — 2014
Master Certificate, Education
Indiana University-Northwest 2009 — 2014
Masters Certificate, Management
Indiana University East 2011 — 2012
Bachelors, Business Administration
Indiana University-Northwest 2008 — 2011
Associates, Business Administration
Purdue University North Central 2006 — 2008
N/A, Business
East Chicago Central High School 2002 — 2004
Diploma, core 40
Mcolly School of Real Estate
Real Estate
West at Home January 2009 - June 2015
Bannell Security Systems January 2003 - January 2008
Bugaboo Creek Steakhouse January 2004 - January 2005
Skills
Retail, Merchandising, Customer Service, Social Networking, Sales, Social Media, Inventory Management, Microsoft Office, Marketing, Facebook
Education
Gwinnett Technical College 2009 — 2009
The Jacobson Group October 2014 - Present
1NWContact May 2014 - November 2014
Palmetto GBA October 2011 - March 2014
West At Home September 2007 - October 2011
Digital Intelligence August 2010 - March 2011
Kelly Services September 2007 - December 2007
ACS Technologies August 2003 - August 2007
ClientLogic/Bellsouth, Kingstree SC December 2000 - August 2003
Mega Force Personnel October 1997 - December 2000
Skills
Customer Service, Research, Strategic Planning, PowerPoint, Microsoft Office, Data Entry, Call Centers, Microsoft Excel, Insurance, Medicare, Access, Microsoft Word, Outlook, Health Insurance, Healthcare, Employee Benefits, Medical Terminology, Training, Medicaid, HIPAA, Process Improvement, Invoicing, Software Documentation, Customer Satisfaction, Claim, Teamwork, Administrative..., Accounts Receivable, Medical Billing, Time Management, Telephone Skills
Education
Limestone College 2008 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General
West at Home March 2008 - Present
EG&G Technical Services January 2007 - July 2009
FedEx October 1989 - July 2003
Skills
Project Management, Process Improvement, Change Management, Project Planning, Business Analysis, Program Management, Operations Management, Management, Team Building, Team Leadership, Call Centers, Troubleshooting, Leadership, Customer Service
Education
Northwest Mississippi Community College 1984 — 1986
Associate's degree, Business Administration, Management and Operations
Shelby State Community College 1976 — 1978
Associate's degree, Computer Information Systems
West at Home January 2006 - January 2010
Skills
Customer Service, Call Centers, Call Center, Data Entry, Fax, Outlook, Administrative...
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.5 GPA
Colorado State University 2008 — 2011
Associate of Science (A.S.), Legal Assistant/Paralegal, 3.0
Warren County High School 1970 — 1976
Diploma, Required
West at Home June 2007 - March 2009
Skills
Process Scheduler, Customer Satisfaction, Customer Service, Microsoft Office, Call Center, Data Entry, Troubleshooting, Microsoft Word, Computer Hardware, Call Centers, Outlook, Microsoft Excel
Education
Kennesaw State University 2011 — 2013
N/A, Nursing
Community College 1997 — 1998
N/A, General
bswift May 2014 - Present
bswift September 2013 - May 2014
Adecco/ Fifth Third Bank December 2012 - June 2013
Gun Lake Casino January 2011 - January 2012
L&A Services May 2008 - January 2011
West at Home August 2004 - October 2006
L3 Communications January 1998 - August 2003
Skills
Sales, Marketing, Training
Education
Ferris State University 2009 — 2013
Bachelor, Integrative Studies, 3.7
Ferris State University 2007 — 2010
Respiratory Care, 3.7
Direct Interactions, Inc. January 2012 - Present
Butler Hill Group December 2009 - April 2012
AT&T Mobility May 2009 - April 2011
AT&T Mobility May 2009 - April 2011
West at Home September 2003 - May 2009
Adecco Group November 2008 - April 2009
Skills
Telecommunications, Wireless, Solution Selling, Mobile Devices, GSM, Account Management, VoIP, UMTS, Call Center
Education
Indiana Institute of Technology 2011 — 2014
Bachelor of Business Administration (B.B.A.), Management, Marketing, Human Resources
William A. Wirt HS 1989 — 1993
HS Diploma, HS Diploma
West at Home October 2011 - Present
Avon August 2010 - January 2012
Silsbee Independent School District September 2009 - June 2011
1800 Flowers January 2011 - March 2011
Nora's Enterprise May 2009 - September 2009
West at Home March 2003 - October 2008
Skills
Customer Service, Cash Handling, Data Processing, Writing, Problem Solving, Research, Data Entry
Education
Bryant and Stratton College 2011 — 2013
Associate's degree, Administrative Assistant
American InterContinental University 2005 — 2006
Associates, Small Business Management; Yes
West at Home March 2009 - Present
Rand McNally June 2000 - September 2008
Education
Montcalm Community College 2009 — 2010
Associate, Accounting
Central Michigan University
Bachelor of Science, Education
Wesley International Academy September 2010 - 2014
A+ Tutor U 2010 - 2010
West At Home 2008 - 2010
Gwinnett County Public Schools February 2007 - 2010
Organized By Jordan / AiducatorsPlus June 2006 - July 2009
Dekalb County School Systems July 1999 - May 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Office 2007, Microsoft PowerPoint, Photoshop, Illustrator, Flash, Pagemaker, QuarkXPress, Dreamweaver, Presentations, Personal Development, Coaching, Workshops, Supervisory Skills, Management, Teaching, Team Leadership, Team Management, Organization, Customer Service, Sales, Retail, Retail Sales, Marketing, Marketing Strategy, Market Research, Digital Marketing, Mentoring, Youth Mentoring, Youth Development, Consulting, Graphic Design, Graphics, Newsletters, New Business Development, Proofreading, Promotions, Quality Assurance, Small Business, Tutoring, Technical Writing, Writing, Youth Work
Education
Paine College
Morris Brown College 1989 — 1993
BS
A. Dodson's July 2015 - Present
West at Home 2012 - 2014
PromoWorks 2010 - 2013
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Teaching, Research, Microsoft Word, PowerPoint, Management, Leadership
Education
Christopher Newport University 1990 — 1994
Bachelor of Science (B.S.), Governmental Administration
West At Home February 2015 - Present
Centra Health December 2004 - Present
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, English, Outlook, Windows
Education
Penn Foster Career School 2014 — 2015
Certificate, Administrative Assistant
West at Home December 2008 - April 2011
Education
DePaul University 2001 — 2006
Master's Degree, Computer and Information Systems Security/Information Assurance, 3,72
University of Wisconsin-Whitewater 1969 — 1976
Bachelor's Degree, Business Administration and Management, General, B-
VIPdesk September 2011 - Present
West at Home April 1989 - September 2010
LiveOps February 2005 - August 2010
Skills
Speech, Telecommunications, Customer Service, Call Center, Outlook, Customer Relations, Word, PowerPoint, Telephone Skills, Problem Solving, Microsoft Office, Account Management, Social Media, Excel, Inventory Management, Data Entry, Customer Satisfaction, Team Building, Public Relations, Writing, Windows, Negotiation, Public Speaking, Social Networking, Teamwork, Supervisory Skills, Scheduling, Hiring, Retail, Troubleshooting, Online Marketing, Sales Management, Time Management, Call Centers, Event Management, Sales, Leadership, Microsoft Word, Customer Retention, Microsoft Excel
Education
Colorado Technical University-Online 2010 — 2011
criminal justice
Jones International University 2009 — 2010
business communications
Farmers Insurance March 2015 - Present
Sales Focus Inc January 2015 - March 2015
Connect One Health, LLC August 2014 - October 2014
Symphony Placements January 2014 - July 2014
Holland Insurance Group dba Global Premier Benfits January 2013 - December 2013
Secure Benefits Alliance September 2012 - January 2013
West at Home September 2011 - November 2011
Equity Mortgage Lending October 2010 - September 2011
American Income Life Insurance Company 2000 - 2002
John Hopkins Health Plan April 1990 - April 1992
Skills
Medicare, Life Insurance, Sales, Customer Service, Training, Sales Management, USDA, Team Building, FHA, Mortgage Lending, Credit, Recruiting, Insurance, Strategic Planning, Cold Calling, Marketing Strategy, Microsoft Office, Account Management, Medicaid Managed Care, Medicare Advantage, Medical Billing, Medical Coding, Medical Records, Credentialing, Credit Card Debt, Microsoft Excel, Provider Relations, Outreach Services, Healthcare, Community Outreach
Education
Catonsville Community College 2014 — 2015
Health Informatics and Technology, Health Informatics and Technology
Fortis Institute Maryland 2012 — 2013
Not a degree Certificate for Medical Billing and Coding, Medical Billing and Coding
Generations of Hope August 2011 - Present
Kankakee County Center June 2010 - December 2011
Kankakee County Center April 2010 - December 2011
Cloud 10 Corporation July 2010 - January 2011
West at Home June 2004 - June 2010
Shapiro Developmental Center October 2007 - April 2008
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research
Education
Governors State University 2010 — 2012
Bachelor's degree, Social Work
Governors State University, University 2010 — 2012
Bachelor, Social Work
Kankakee Community College 2002 — 2010
Associate of Science, Sociology
West Georgia Consortium May 2014 - Present
Randolph County Public Library May 2011 - Present
Clay County Public Library November 2008 - May 2011
City of Fort Gaines Police Department September 2008 - December 2008
West at Home April 2007 - September 2008
Southwest Georgia Regional Medical Center July 2005 - August 2008
Skills
Typing, Computer Literate, Budgeting, Customer Service, Budget, Accounting, Training, Microsoft Office
Education
Ashford University 2012 — 2013
Master's degree, Organizational Management, 3.4
Ashford University 2009 — 2011
Bachelor's, Accounting, 3.4
PCDI 2005 — 2006
diploma, Accounting
Randolph-Clay High School
Proteus, Inc. August 2014 - Present
West at Home September 2010 - Present
Mosaic May 2011 - November 2013
Mosaic December 2007 - May 2011
Mosaic August 2007 - December 2007
State of Nebraska January 2007 - December 2007
Special Olympics Missouri 1995 - 2007
Bethesda Lutheran Homes and Services May 2004 - December 2006
Walmart November 2001 - March 2003
Skills
Program Development, Social Services, Community Outreach, Mental Health, Computers, PC building, Customer Service, Developmental..., Supported Employment, Non-profits, MANDT, Training, Supervising, Operating Budgets, CTRS, Supported Living, Intellectual..., Management, Budgets, Nonprofits
Education
Northwest Missouri State University 2005 — 2007
M.S., Therapeutic Recreation
West at Home November 2010 - Present
West at Home January 2010 - January 2012
Mother’s Touch Home Day Care January 2008 - January 2010
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Customer Experience, Troubleshooting, Computer Hardware, Technical Support, Windows 7, Microsoft Office, Outlook, Customer Retention, Windows Vista, Microsoft Excel, Fax, Windows, Training, XP, Help Desk Support, Microsoft Word
Education
Shorter University-College of Adult & Professional Programs 2010 — 2012
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Cheonggang Academy
Bachelor of Science, Business Management
Loy Norrix High
Olympia Career Training Institute
H.S. Diploma, General subjects
Shorter University
Bachelor Degree; Bachelor of Science, Business Management; Management
West at Home January 2012 - Present
Macy's November 2010 - December 2010
Sprint Nextel September 2006 - December 2009
Education
Howard University
Bachelor of Business Administration (B.B.A.), Accounting
Sutherland March 2011 - Present
West At Home November 2008 - July 2011
Kentucky Fried Chicken March 2006 - May 2008
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
General Education
University of Phoenix
In Progress, Customer Services
Spectrum Athletic Clubs May 2008 - Present
Spectrum Athletic ClubsMay January 2008 - Present
Home Court AmericaApril January 2006 - May 2008
HOMECOURT AMERICA March 2006 - April 2008
West at Home January 2006 - May 2007
West CorporationOctober January 2005 - April 2006
Skills
Excel, ADP Payroll, Word
Education
San Antonio College 2007 — 2013
Southeast Texas Career Institute 2003 — 2003
CERTIFIED NURSES ASSISTANT, CNA
West at Home November 2011 - Present
Volusia County School Board October 2011 - Present
Skills
Work well alone as well..., Excellent with customer..., Effectively communicate..., Proficient multi-tasker, Team player, Proficient in Word,...
Education
Florida Technical College 2011 — 2012
Everest University-North Orlando 2003 — 2005
A.S., Criminal Justice
West at Home August 2007 - Present
The Facility Group May 2007 - February 2009
Kimco Realty Corporation April 1998 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, Budgets, Editing, Human Resources
Education
Los Angeles Pierce College 1978 — 1981
Associate's degree, Business Administration and Management, General
John Adams High School 1968 — 1971
HS Diploma, General Studies
DIRECTV September 2011 - April 2012
Convergys December 2011 - December 2011
West at Home June 2010 - January 2011
Skills
Troubleshooting, Customer Service, Technical Support, Call Centers, Customer Experience, Workforce Management, Customer Satisfaction, Customer Retention, Contact Centers, Telephone Skills, Telemarketing, Data Entry
Education
Bryant & Stratton College 2012 — 2014
Associate's Degree, Medical Reimbursement
Seminole Community College 2009 — 2010
Associate's Degree, English Language and Literature, General
City College 2004 — 2005
Associate of Science (A.S.), Business and Computer Applications
Manheim 2009 - 2011
West at Home 2008 - 2010
Manheim Flint / Pro-Tech 2005 - 2009
ADESA Lansing Auto Auction 2002 - 2005
Skills
Account Management, Customer Service, Inventory Management, Management, Marketing, Public Speaking, Sales, Sales Management, Sales Operations, Vehicles
Education
Baker College Center for Graduate Studies 2010 — 2012
Master of Business Administration (MBA), Marketing
Northern Michigan University 2000 — 2002
Bachelor of Science (B.S.), Applied Economics and Political Science
CHRISTUS Health November 2011 - Present
west corporation September 2010 - April 2011
West at Home October 2005 - October 2006
Skills
Computer Proficiency, Medical Records, Medical Office, hospital information..., Microsoft Office, Front Office, Meditech, Customer Service, Customer Service..., Office Equipment, Spanish, CNAS, Interpreting
Education
Coastal Bend College 2011 — 2011
certified nurse assitant, nursing
career centers of texas, brownsville 2005 — 2006
medical office specialist, Medical Reception/Receptionist
Wells Fargo Home Mortgage March 2010 - December 2012
Wachovia March 2010 - December 2012
West at Home June 2009 - November 2009
West at Home June 2009 - November 2009
Electrolux July 2008 - March 2009
Electrolux Major Appliance July 2008 - March 2009
Sitel August 2006 - July 2008
Skills
Data Entry, Customer Service, Microsoft Office, Collections, Call Center, Accounts Receivable, Outlook, Accounting, Accounts Payable, 10 Key, Microsoft Excel, Customer Satisfaction, Fax, Spreadsheets, Lotus Notes, Credit
Education
Colorado Technical University 2008 — 2010
Associate of Science, Accounting
ABC Financial Services March 2015 - Present
SER Group January 2012 - Present
West at Home January 2008 - July 2013
PlumChoice December 2011 - April 2012
NRT July 2011 - January 2012
Skills
Microsoft Word, Windows 7, Five9, Vanilla Soft, Salesforce.com, Customer Service, Direct Sales, Lead Generation, Cold Calling, Warm Calling, Telecommunications, Customer Experience, Account Management, Customer Retention, Customer Satisfaction, Management, Workforce Management, Team Leadership, Telemarketing, Telephone Skills, Call Centers, Training, Sales, Inbound Marketing
Education
Ashworth College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
1-800 Flowers.com 2007 - 2012
West at Home September 2005 - 2007
Bowser Pontiac 2002 - 2004
EchoStar Corporation 2000 - 2002
Education
Community College of Allegheny County 1998 — 2003
Associate's degree, Administrative Assistant and Secretarial Science, General
West at Home 2005 - 2011
CE Services March 2000 - April 2005
Education
Cowley College 2002 — 2004
Associate of Applied Science, Administrative Office Management
Pro Staff December 2006 - Present
West at Home May 2011 - June 2012
Beauty Elite Group June 2008 - January 2010
Skills
Fully Bilingual Spanish, All Clerical Skills, Retail Sales Experience, Data Entry, Customer Service, Administrative..., Sales, Outlook, Microsoft Word, Spreadsheets, Filing, Receptionist Duties, Microsoft Excel, Administration, Microsoft Office, PowerPoint, Customer Satisfaction, Communication, Time Management, QuickBooks, Office Administration, Telephone Skills
Education
Lone Star College System 2007 — 2009
In Progress
MacArthur High School 2000 — 2003
Diploma
Signal 88 Security April 2015 - Present
Louisiana Dept Of Revenue November 2013 - October 2014
Check Into Cash September 2013 - November 2013
Louisiana Dept Of Revenue November 2012 - May 2013
West at Home 2011 - 2011
Skills
Microsoft Excel, Leadership, Microsoft Word, Customer Service, PowerPoint
Education
Diesel Driving Academy-Baton Rouge 2015 — 2016
Driving
Baton Rouge Community College 2008 — 2010
Nursing
Orion's Mind November 2013 - Present
Orion’s Mind January 2013 - Present
Perspectives Charter School August 2013 - December 2013
Schrum Elementary January 2013 - May 2013
West at Home January 2006 - November 2012
West at Home January 2006 - November 2012
Century 21 Dabbs January 2003 - January 2005
United Educational Cultural Academy January 2003 - January 2004
Hinckley Springs January 2000 - January 2003
Education
Purdue University 2010 — 2014
Bachelor's Degree, Sociology
Purdue University Calumet 2010 — 2014
Bachelor's Degree, Human Development, Family Studies, and Related Services
Northern Illinois University
West At Home November 2013 - Present
Taco Bell November 2010 - March 2011
Education
Grand Canyon University 2010 — 2011
Bachelor of Education (B.Ed.), Education/Teaching of Individuals in Early Childhood Special Education Programs, N/A
Prairie View A&M University 2009 — 2010
Bachelor of Applied Science (B.A.Sc.), Biology, General, N/a
West at Home November 2012 - Present
Learning Tracks Inc 2008 - 2012
Piedmont Psychiatric Clinic June 2007 - April 2008
Skills
Customer Service, Retail, Industrial Cleaning, Receptionist Duties, Transportation
Education
Javelin Technical Training Center 2006 — 2007
Medical Front Office, Medical Office Assistant/Specialist
Miami Carol City Sr. High 1989 — 1992
diploma, General Studies
West at Home August 2012 - Present
El Paso Community College January 2011 - December 2011
Education
El Paso Community College 2011 — 2011
Licentiate degree, Cosmetology/Cosmetologist, General
El Paso High School 2005 — 2009
High School/Secondary Diplomas and Certificates
UNIVERSAL LABOR @ SYNCREON December 2012 - Present
West at Home September 2012 - Present
PRIVATE DUTY April 2006 - October 2012
D ROSS February 2002 - December 2010
Skills
Data Entry, Data Warehousing, Hospitality Management, Restaurants, Restaurant Management, Healthcare, Administrative..., Catering, Customer Service, Customer Support
Education
Everest University-South Orlando 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
OVERTON HIGH, MEMPHIS, TN 1989 — 1992
DIPLOMA, MATH
WEST AT HOME October 2012 - June 2013
UF Health Jacksonville 2011 - 2012
Education
Everest University-Jacksonville 2010 — 2011
DIPLOMA, Medical/Clinical Assistant
ENGLEWOOD HIGHSCHOOL 2006 — 2008
DIPLOMA, HS DIPLOMA
Kenneaw State University March 2015 - Present
West at Home March 2015 - May 2015
Publix Super Markets July 2013 - April 2015
DeKalb County Board Of Health May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Cashiering
Education
Kennesaw State University 2013 — 2017
High School, Kinesiology and Exercise Science, Sophomore
Arabia Mountain High School 2010 — 2013
Payless Car Rental System, Inc. July 2014 - Present
West At Home January 2013 - December 2013
Skills
Microsoft Technologies, Accounting, Customer Service, Sales, Supervisory Skills, Supervision, Payroll, Store Operations, Security Operations, Microsoft Word, PowerPoint, Online Research, Market Research, Strategic Planning, Photoshop, Microsoft Excel, Windows, Team Leadership, Team Building, Training, Time Management, Troubleshooting, Telecommunications, Youth Mentoring, Continuous Improvement, Public Speaking, Product Knowledge, Fundraising, Forecasting, Cash Flow Reporting
Education
Ashford University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.75
Richmond Hill High School 2003 — 2007
High School, College Preparatory with Distinction, 3.00
Means Family June 2011 - Present
West at Home January 2009 - June 2011
Balmer Family February 2006 - January 2009
Education
University of Phoenix 2014 — 2018
Bachelor of Arts (B.A.), Psychology
Provo College-Provo 2005 — 2007
Associate's degree, Business Administration and Management, General
Provo College-Provo 2003 — 2005
Associate's degree, Early Childhood Education and Teaching