West Corp.
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, NE CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
West Corp. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at West Corp.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
West Corp. Salaries. You can even request information on how much does West Corp. pay if you want to. Learn about salaries, pros and cons of working for West Corp. directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
67 West Corp. employees in database. Find out everything there's to know about West Corp. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
West Corp. Employees
Employee
Years
Job
Industry
Glen Gearhart Glen Gearhart's West Corp. Experience May 2005 - October 2005
Job Truck Service Advisor 3 at Petro Stopping Centers
Industry Transportation/Trucking/Railroad
Experience
Petro Stopping Centers August 2013 - Present
InfoCision Management Corporation October 2012 - August 2013
Valvoline Instant Oil Change October 2011 - July 2012
E4E Business Solutions\Concentrix March 2009 - March 2011
M and R Power Equipment February 2007 - December 2008
U-Haul of February 2006 - January 2007
West Corp May 2005 - October 2005
US Army\Pa. National Guard August 1986 - March 1994
Skills
User Acceptance Testing, Microsoft Excel, Program Management, Customer Service, Team Leadership, Technical Support, SharePoint, Training, Software Documentation, Social Networking, Active Directory, Software Installation, XP, PowerPoint, Performance Management, Operating Systems, Agile Methodologies, Windows, Call Center, CRM, Hardware, Project Planning, Project Management, Management, Resource Management, Visio, Operations Management, Process Improvement, Team Management, Quality Assurance, HTML, Onboarding, Testing, Software Quality..., Microsoft Office, Talent Acquisition, Customer Satisfaction, Computer Hardware, Salesforce.com, Recruiting, Forecasting, Team Building, Help Desk Support, Windows 7, Troubleshooting, Microsoft Word, Casual Games
Education
Penn State University 1993 — 1994
General Studies
Petro Stopping Centers August 2013 - Present
InfoCision Management Corporation October 2012 - August 2013
Valvoline Instant Oil Change October 2011 - July 2012
E4E Business Solutions\Concentrix March 2009 - March 2011
M and R Power Equipment February 2007 - December 2008
U-Haul of February 2006 - January 2007
West Corp May 2005 - October 2005
US Army\Pa. National Guard August 1986 - March 1994
Skills
User Acceptance Testing, Microsoft Excel, Program Management, Customer Service, Team Leadership, Technical Support, SharePoint, Training, Software Documentation, Social Networking, Active Directory, Software Installation, XP, PowerPoint, Performance Management, Operating Systems, Agile Methodologies, Windows, Call Center, CRM, Hardware, Project Planning, Project Management, Management, Resource Management, Visio, Operations Management, Process Improvement, Team Management, Quality Assurance, HTML, Onboarding, Testing, Software Quality..., Microsoft Office, Talent Acquisition, Customer Satisfaction, Computer Hardware, Salesforce.com, Recruiting, Forecasting, Team Building, Help Desk Support, Windows 7, Troubleshooting, Microsoft Word, Casual Games
Education
Penn State University 1993 — 1994
General Studies
Mathew Long Mathew Long's West Corp. Experience April 2006 - July 2006
Job Security Consultant / Engineer
Industry Information Technology and Services
Experience
Endurance International Group March 2011 - May 2014
Pace March 2011 - March 2011
Pace September 2010 - March 2011
Abercrombie & Fitch April 2006 - February 2010
Bechtel National July 2007 - July 2008
Energy Northwest May 2007 - June 2007
West Corp April 2006 - July 2006
Skills
DNS, Switches, DHCP, Windows Server, OSPF, IP, EIGRP, Cisco Routers, MySQL, Linux System..., Microsoft SQL Server, DSL, SQL, STP, NAT, Visual Basic, Customer Service, TCP/IP, Linux, Apache, Perl, Bash, Troubleshooting, IIS, PHP, Web Applications, Nginx, Bind, Networking, Network Security, Server Administration, Scripting, Ubuntu, Load Balancing, Security, Virtualization, Network Administration, CentOS, Debian, High Availability, F5 BigIP, Computer Security, Subversion, IPSec, Postfix, Firewalls, Red Hat Linux, Network Engineering, Network Design, Linux Server
Education
University of Advancing Technology 2012 — 2013
Network Security, Computer and Information Systems Security/Information Assurance, 3.5
ITT Technical Institute 2010 — 2012
AAS, Computer Networking Systems
Embry-Riddle Aeronautical University 2008 — 2009
Associates, Aeronautical Science
Columbia Basin College 2004 — 2007
AA, Transfer
Endurance International Group March 2011 - May 2014
Pace March 2011 - March 2011
Pace September 2010 - March 2011
Abercrombie & Fitch April 2006 - February 2010
Bechtel National July 2007 - July 2008
Energy Northwest May 2007 - June 2007
West Corp April 2006 - July 2006
Skills
DNS, Switches, DHCP, Windows Server, OSPF, IP, EIGRP, Cisco Routers, MySQL, Linux System..., Microsoft SQL Server, DSL, SQL, STP, NAT, Visual Basic, Customer Service, TCP/IP, Linux, Apache, Perl, Bash, Troubleshooting, IIS, PHP, Web Applications, Nginx, Bind, Networking, Network Security, Server Administration, Scripting, Ubuntu, Load Balancing, Security, Virtualization, Network Administration, CentOS, Debian, High Availability, F5 BigIP, Computer Security, Subversion, IPSec, Postfix, Firewalls, Red Hat Linux, Network Engineering, Network Design, Linux Server
Education
University of Advancing Technology 2012 — 2013
Network Security, Computer and Information Systems Security/Information Assurance, 3.5
ITT Technical Institute 2010 — 2012
AAS, Computer Networking Systems
Embry-Riddle Aeronautical University 2008 — 2009
Associates, Aeronautical Science
Columbia Basin College 2004 — 2007
AA, Transfer
Anne Oltrogge Anne Oltrogge's West Corp. Experience January 2010 - Present
Job Project Manager at AT&T Global Services at West Inc.
Industry Telecommunications
Experience
West Corp January 2010 - Present
Marriott April 2011 - February 2015
Elite Tanning Spa June 2006 - September 2009
Tyson Foods April 2008 - December 2008
Us Bank, Sac FCU, and Centris FCU May 2003 - January 2007
Skills
Consultative Selling, Sales Management, Customer Satisfaction, Business Acumen, Account Management, Sales, Management, Customer Service, Training, Selling, Project Management, Team Building, Leadership, Marketing, Marketing Strategy, Time Management, Strategic Planning, Cold Calling
Education
University of Nebraska-Lincoln 1996 — 2001
Bachelor of Science (BS), Human Resources and Family Sciences
Millard South 1992 — 1996
West Corp January 2010 - Present
Marriott April 2011 - February 2015
Elite Tanning Spa June 2006 - September 2009
Tyson Foods April 2008 - December 2008
Us Bank, Sac FCU, and Centris FCU May 2003 - January 2007
Skills
Consultative Selling, Sales Management, Customer Satisfaction, Business Acumen, Account Management, Sales, Management, Customer Service, Training, Selling, Project Management, Team Building, Leadership, Marketing, Marketing Strategy, Time Management, Strategic Planning, Cold Calling
Education
University of Nebraska-Lincoln 1996 — 2001
Bachelor of Science (BS), Human Resources and Family Sciences
Millard South 1992 — 1996
Orlando L. Robles Orlando L. Robles's West Corp. Experience August 2012 - April 2014
Job Sales Manager
Industry Civil Engineering
Experience
Jedson Engineering December 2014 - Present
Varo Engineers, Inc. April 2014 - November 2014
West Corp. August 2012 - April 2014
TS Group, Inc. October 2006 - July 2012
Skills
Civil Engineering, AutoCAD, Construction Management, Construction, Geotechnical Engineering, Structural Engineering, Structural Analysis, Primavera P6, Project Estimation, Project Control, Cost Control, Pre-construction, Cost Management, Contract Negotiation, Cost Engineering, MS Project, Subcontracting, Contract Management, Project Bidding, Contractors, Construction Engineering, CPM Scheduling, Reinforced Concrete, Business Development, Business Analysis, Sales Engineering, Market Research, Microsoft Project, Marketing, Marketing Strategy
Education
Universidad Politécnica de Puerto Rico 2009 — 2011
Master of Science (M.S.), Structural Engineering
Universidad Politécnica de Puerto Rico 2003 — 2009
BS, Civil Engineering
Jedson Engineering December 2014 - Present
Varo Engineers, Inc. April 2014 - November 2014
West Corp. August 2012 - April 2014
TS Group, Inc. October 2006 - July 2012
Skills
Civil Engineering, AutoCAD, Construction Management, Construction, Geotechnical Engineering, Structural Engineering, Structural Analysis, Primavera P6, Project Estimation, Project Control, Cost Control, Pre-construction, Cost Management, Contract Negotiation, Cost Engineering, MS Project, Subcontracting, Contract Management, Project Bidding, Contractors, Construction Engineering, CPM Scheduling, Reinforced Concrete, Business Development, Business Analysis, Sales Engineering, Market Research, Microsoft Project, Marketing, Marketing Strategy
Education
Universidad Politécnica de Puerto Rico 2009 — 2011
Master of Science (M.S.), Structural Engineering
Universidad Politécnica de Puerto Rico 2003 — 2009
BS, Civil Engineering
Mark Shonce Mark Shonce's West Corp. Experience March 2013 - January 2014
Job Enterprise Systems Technician, Global Technology at West Corp.
Industry Computer Hardware
Experience
Alorica January 2014 - Present
West Corp. March 2013 - January 2014
US Senator James Risch January 2009 - December 2009
US Senator Larry Craig June 2008 - December 2008
US Senator Larry Craig October 2007 - June 2008
US Senator Larry Craig October 2003 - September 2007
US Senator Larry Craig February 1998 - September 2007
US Senator Larry Craig July 2000 - September 2003
US Senator Larry Craig June 1998 - September 2003
US Senator Larry Craig March 1996 - January 1998
Skills
Website Development, HTML, CSS, XML, ColdFusion, JavaScript, Graphic Design, Photoshop, Adobe Acrobat, Microsoft Office, Windows Server, Microsoft Exchange, Microsoft SharePoint, Active Directory, Intranet Quorum, Technical Training, iOS, Technical Support, Servers, Community Outreach, Software Installation, Government, Leadership, Social Media
Education
The University of Dallas 1989 — 1993
Bachelor of Arts, Politics, Political Philosophy
Alorica January 2014 - Present
West Corp. March 2013 - January 2014
US Senator James Risch January 2009 - December 2009
US Senator Larry Craig June 2008 - December 2008
US Senator Larry Craig October 2007 - June 2008
US Senator Larry Craig October 2003 - September 2007
US Senator Larry Craig February 1998 - September 2007
US Senator Larry Craig July 2000 - September 2003
US Senator Larry Craig June 1998 - September 2003
US Senator Larry Craig March 1996 - January 1998
Skills
Website Development, HTML, CSS, XML, ColdFusion, JavaScript, Graphic Design, Photoshop, Adobe Acrobat, Microsoft Office, Windows Server, Microsoft Exchange, Microsoft SharePoint, Active Directory, Intranet Quorum, Technical Training, iOS, Technical Support, Servers, Community Outreach, Software Installation, Government, Leadership, Social Media
Education
The University of Dallas 1989 — 1993
Bachelor of Arts, Politics, Political Philosophy
Scott Linton Scott Linton's West Corp. Experience November 2011 - April 2012
Job Helpdesk Support Technician
Industry Information Technology and Services
Experience
Avista August 2012 - December 2013
West Corp November 2011 - April 2012
Manpower/Honeywell July 2009 - December 2010
Jeld-Wen February 2007 - November 2008
Huntwood Industries March 2005 - February 2007
Virgin Mobile September 2002 - March 2005
CompUSA September 1998 - April 2002
CXT Inc. Spokane Valley Wa. April 1988 - July 1998
United States Marine Corps, Worldwide October 1978 - March 1984
Skills
Troubleshooting, Computer Hardware, Technical Support, Networking, Training, Customer Service, Technical Writing, Windows 7, Windows, Microsoft Office, Software Documentation, Call Center, XP, Network Administration, Active Directory
Education
ITT Technical Institute 2011 — 2015
Associate of Applied Science Degree, Computer Network Systems
ITT Technical Institute-Spokane Valley 2011 — 2015
Computer Network Systems
Avista August 2012 - December 2013
West Corp November 2011 - April 2012
Manpower/Honeywell July 2009 - December 2010
Jeld-Wen February 2007 - November 2008
Huntwood Industries March 2005 - February 2007
Virgin Mobile September 2002 - March 2005
CompUSA September 1998 - April 2002
CXT Inc. Spokane Valley Wa. April 1988 - July 1998
United States Marine Corps, Worldwide October 1978 - March 1984
Skills
Troubleshooting, Computer Hardware, Technical Support, Networking, Training, Customer Service, Technical Writing, Windows 7, Windows, Microsoft Office, Software Documentation, Call Center, XP, Network Administration, Active Directory
Education
ITT Technical Institute 2011 — 2015
Associate of Applied Science Degree, Computer Network Systems
ITT Technical Institute-Spokane Valley 2011 — 2015
Computer Network Systems
Naomi Peterson Naomi Peterson's West Corp. Experience October 2013 - Present
Job Survey investigative Specialist at West Corp
Industry Insurance
Experience
West Corp October 2013 - Present
Skills
Team Building, Sales, Training, Customer Service, Management, Microsoft Office, Leadership
Education
National American University
Associate's degree, Business Administration and Management, Human Rescources
Liberty University
Bachelor of Science (B.S.), Psychology Crisis Counseling
West Corp October 2013 - Present
Skills
Team Building, Sales, Training, Customer Service, Management, Microsoft Office, Leadership
Education
National American University
Associate's degree, Business Administration and Management, Human Rescources
Liberty University
Bachelor of Science (B.S.), Psychology Crisis Counseling
Jesera Delgado's West Corp. Experience ControllerWest Corp.2004 - Present
Job Controller at West Corporation
Industry Construction
Experience
West Corp. ControllerWest Corp.2004 - Present
Skills
Microsoft Office, Construction, Budgets, Financial Analysis, Project Control, Construction Management, Contract Management, Microsoft Excel, Accounting, Contract Negotiation, Project Estimation, Cost Control, Accounts Payable, Analysis, Cost Management, Strategic Planning, Customer Service, Management, Project Planning
Education
Pontificia Universidad Católica de Puerto Rico 2000 — 2004
Bachelor's Degree, Accounting and Business/Management
West Corp. ControllerWest Corp.2004 - Present
Skills
Microsoft Office, Construction, Budgets, Financial Analysis, Project Control, Construction Management, Contract Management, Microsoft Excel, Accounting, Contract Negotiation, Project Estimation, Cost Control, Accounts Payable, Analysis, Cost Management, Strategic Planning, Customer Service, Management, Project Planning
Education
Pontificia Universidad Católica de Puerto Rico 2000 — 2004
Bachelor's Degree, Accounting and Business/Management
Kary Jones Kary Jones's West Corp. Experience October 2008 - October 2009
Job Project Manager at Inventronics USA
Industry Electrical/Electronic Manufacturing
Experience
Inventronics USA October 2013 - Present
Midwest Vision Center August 2011 - October 2012
West Corp October 2008 - October 2009
Skills
Research, Healthcare, Public Speaking, Program Management, Healthcare Management, Nonprofits, Public Health, Policy, Community Outreach, Hospitals, Strategic Planning, Project Management, Leadership, Program Development, Program Evaluation, Customer Service, Microsoft Excel, Training, Account Management, Management, Process Improvement, Team Building, Microsoft Office, Sales
Education
University of Oklahoma 1984 — 1988
Bachelor's of Art, Public Administration
University of Oklahoma
Bachelor of Arts (B.A.), Public Administration
Inventronics USA October 2013 - Present
Midwest Vision Center August 2011 - October 2012
West Corp October 2008 - October 2009
Skills
Research, Healthcare, Public Speaking, Program Management, Healthcare Management, Nonprofits, Public Health, Policy, Community Outreach, Hospitals, Strategic Planning, Project Management, Leadership, Program Development, Program Evaluation, Customer Service, Microsoft Excel, Training, Account Management, Management, Process Improvement, Team Building, Microsoft Office, Sales
Education
University of Oklahoma 1984 — 1988
Bachelor's of Art, Public Administration
University of Oklahoma
Bachelor of Arts (B.A.), Public Administration
W. Jason Ramirez, PMP W. Jason Ramirez, PMP's West Corp. Experience November 2005 - June 2007
Job Director of Training and QHS&E at EnerSafe Inc.
Industry Oil & Energy
Experience
EnerSafe Inc. November 2014 - Present
Brazos Banditos / Ramireña Creek Productions February 2004 - Present
Enersafe Inc. June 2014 - November 2014
Express Energy January 2012 - June 2014
Express Energy July 2011 - January 2012
Wild Well Control June 2010 - June 2011
Wild Well Control Inc. May 2008 - June 2010
Wild Well Control Inc. June 2007 - May 2008
West Corp November 2005 - June 2007
DecisionOne 2001 - 2005
Skills
Development Of Employees, Learning Management, Project Management, Project Planning, Learning Management..., Quality Assurance, Training, Video Production, Mergers & Acquisitions, Acquisition Integration, Directing, Video Editing, Leadership, Business Development, Petroleum, Supervisory Skills, Energy Industry, Oilfield, Offshore Drilling, Microsoft Excel, Acting, Subsea Engineering, Oil/Gas, Team Leadership, Photoshop, Videography, Team Building, Onshore, Oil & Gas Industry, Digital Photography, Corporate Training, Upstream, Camera, Energy, Drilling, Pipelines, Critical Thinking, Contract Negotiation, Completion, Contract Management, Competency Assessment, Quality Management, Training Delivery, Editing, Troubleshooting, Microsoft Office, Cinematography, Budgets, Project Control, HSEQ
Education
Texas A&M University 2000 — 2004
BA, Theatre Arts
University of Houston 2008 — 2009
Certificate, Project Management
Coastal Bend College
George West High School 1995 — 1997
High School
EnerSafe Inc. November 2014 - Present
Brazos Banditos / Ramireña Creek Productions February 2004 - Present
Enersafe Inc. June 2014 - November 2014
Express Energy January 2012 - June 2014
Express Energy July 2011 - January 2012
Wild Well Control June 2010 - June 2011
Wild Well Control Inc. May 2008 - June 2010
Wild Well Control Inc. June 2007 - May 2008
West Corp November 2005 - June 2007
DecisionOne 2001 - 2005
Skills
Development Of Employees, Learning Management, Project Management, Project Planning, Learning Management..., Quality Assurance, Training, Video Production, Mergers & Acquisitions, Acquisition Integration, Directing, Video Editing, Leadership, Business Development, Petroleum, Supervisory Skills, Energy Industry, Oilfield, Offshore Drilling, Microsoft Excel, Acting, Subsea Engineering, Oil/Gas, Team Leadership, Photoshop, Videography, Team Building, Onshore, Oil & Gas Industry, Digital Photography, Corporate Training, Upstream, Camera, Energy, Drilling, Pipelines, Critical Thinking, Contract Negotiation, Completion, Contract Management, Competency Assessment, Quality Management, Training Delivery, Editing, Troubleshooting, Microsoft Office, Cinematography, Budgets, Project Control, HSEQ
Education
Texas A&M University 2000 — 2004
BA, Theatre Arts
University of Houston 2008 — 2009
Certificate, Project Management
Coastal Bend College
George West High School 1995 — 1997
High School
Kayla Crynes Kayla Crynes's West Corp. Experience January 2006 - January 2007
Job Student at The Art Instuite of Pittsburgh Online Division
Industry Animation
Experience
Home May 2009 - Present
Target Corp January 2011 - January 2012
CVS/Pharacy January 2009 - January 2010
RnJ Plastics January 2007 - January 2008
WEST CORP January 2006 - January 2007
Hardees January 2004 - January 2006
Skills
Animation, Maya, Photoshop, After Effects, Computer Animation, Character Animation, 3D Studio Max, Illustrator, 3D Modeling, Texturing, Storyboarding, Premiere, Drawing
Education
The Art Instuite of Pittsburgh Online Division 2011 — 2018
Art Institute of Pittsburgh 2010 — 2012
Bachelor’s, Game Art and Design
Sparkman High School 2002 — 2006
High School Diploma
Home May 2009 - Present
Target Corp January 2011 - January 2012
CVS/Pharacy January 2009 - January 2010
RnJ Plastics January 2007 - January 2008
WEST CORP January 2006 - January 2007
Hardees January 2004 - January 2006
Skills
Animation, Maya, Photoshop, After Effects, Computer Animation, Character Animation, 3D Studio Max, Illustrator, 3D Modeling, Texturing, Storyboarding, Premiere, Drawing
Education
The Art Instuite of Pittsburgh Online Division 2011 — 2018
Art Institute of Pittsburgh 2010 — 2012
Bachelor’s, Game Art and Design
Sparkman High School 2002 — 2006
High School Diploma
PAMELA TILLMAN PAMELA TILLMAN's West Corp. Experience June 2000 - May 2012
Job Order Representative at Blair Corporation (Orchard Brands)
Industry Telecommunications
Experience
Blair Corporation (Orchard Brands) August 2012 - Present
West Corp June 2000 - May 2012
Cinemark Theater May 1998 - August 2000
Skills
Data Entry, Customer Service, Sourcing, Microsoft Office, Microsoft Word, Retail, Cold Calling, Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Management, Workforce Management, Coaching, Team Leadership, Vendor Management, Software Documentation, Training, Team Building, Employee Training
Education
Edinboro University of Pennsylvania 1991 — 1996
BA, Criminal Justice
Tech Memorial High School 1973 — 1977
Computer Programming, Data Processing
Blair Corporation (Orchard Brands) August 2012 - Present
West Corp June 2000 - May 2012
Cinemark Theater May 1998 - August 2000
Skills
Data Entry, Customer Service, Sourcing, Microsoft Office, Microsoft Word, Retail, Cold Calling, Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Management, Workforce Management, Coaching, Team Leadership, Vendor Management, Software Documentation, Training, Team Building, Employee Training
Education
Edinboro University of Pennsylvania 1991 — 1996
BA, Criminal Justice
Tech Memorial High School 1973 — 1977
Computer Programming, Data Processing
Irecka Spencer Irecka Spencer's West Corp. Experience June 2011 - Present
Job Warehouse at toys r us distribution center
Industry Hospital & Health Care
Experience
West Corp June 2011 - Present
toys r us distribution center August 2010 - Present
Avon Sales May 2010 - Present
Gateway to better living 2011 - 2011
Dunkin' Brands 2011 - 2011
West Corporation 2010 - 2011
Toys R Us Distribution Center July 2010 - December 2010
McDonald's Corporation May 2008 - August 2010
Mc Donald's May 2008 - August 2010
Skills
Customer Service, Warehousing, Healthcare, Unloading, Cooking, Data Loading, Distribution Center...
Education
Northeast Mississippi Community College 2012 — 2013
Youngstown State University 2011 — 2012
Cardinal Mooney High School ( 2007-2011 )
West Corp June 2011 - Present
toys r us distribution center August 2010 - Present
Avon Sales May 2010 - Present
Gateway to better living 2011 - 2011
Dunkin' Brands 2011 - 2011
West Corporation 2010 - 2011
Toys R Us Distribution Center July 2010 - December 2010
McDonald's Corporation May 2008 - August 2010
Mc Donald's May 2008 - August 2010
Skills
Customer Service, Warehousing, Healthcare, Unloading, Cooking, Data Loading, Distribution Center...
Education
Northeast Mississippi Community College 2012 — 2013
Youngstown State University 2011 — 2012
Cardinal Mooney High School ( 2007-2011 )
Jose M Rosas-Rivera Jose M Rosas-Rivera's West Corp. Experience October 2009 - January 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corp October 2009 - January 2012
West Corporation 2009 - 2012
Education
Penn State University 2003 — 2007
Bachelor of Science (BS), Management Information Systems, General
The Interamerican University of Puerto Rico 2000 — 2003
Bachelor's degree, Computer Software Engineering
West Corp October 2009 - January 2012
West Corporation 2009 - 2012
Education
Penn State University 2003 — 2007
Bachelor of Science (BS), Management Information Systems, General
The Interamerican University of Puerto Rico 2000 — 2003
Bachelor's degree, Computer Software Engineering
Amanda Raynard-Brown Amanda Raynard-Brown's West Corp. Experience 2005 - 2007
Job CNA at Home Life Care
Industry Consumer Goods
Experience
Home Life Care July 2013 - Present
Pure Romance May 2012 - Present
Scented Herbals December 2011 - May 2012
BB&T May 2008 - June 2011
West Corp 2005 - 2007
Rocky Mount Family YMCA August 2001 - July 2005
Skills
Customer Service, Process Improvement, Software Documentation, Product Management, Microsoft Office, Training, Access, Team Building, Customer Satisfaction, Call Centers, Leadership, Process Scheduler, Retail, Business Analysis, Management, Inventory Management, Sales, Account Management
Education
East Carolina University 2002 — 2005
BS Special Education
Northern Nash 1998 — 1999
Anchor Bay High School 1994 — 1998
Rocky Mount
Home Life Care July 2013 - Present
Pure Romance May 2012 - Present
Scented Herbals December 2011 - May 2012
BB&T May 2008 - June 2011
West Corp 2005 - 2007
Rocky Mount Family YMCA August 2001 - July 2005
Skills
Customer Service, Process Improvement, Software Documentation, Product Management, Microsoft Office, Training, Access, Team Building, Customer Satisfaction, Call Centers, Leadership, Process Scheduler, Retail, Business Analysis, Management, Inventory Management, Sales, Account Management
Education
East Carolina University 2002 — 2005
BS Special Education
Northern Nash 1998 — 1999
Anchor Bay High School 1994 — 1998
Rocky Mount
Dale Medinger Dale Medinger's West Corp. Experience 1998 - 2005
Job General Manager / VP at infogroup
Industry Marketing and Advertising
Experience
infogroup April 2008 - Present
West Corp 1998 - 2005
APAC Teleservices, Inc., 1995 - 1998
Sitel Corp 1987 - 1995
Skills
Account Management, Customer Service, Call Center, Team Building, Process Improvement, Sales Management, P&L Management, B2B, Strategic Planning, Team Leadership, New Business Development, Operations Management, Telecommunications, Contract Negotiation, Marketing Strategy, Business Strategy, Negotiation, Product Management, Customer Satisfaction, Competitive Analysis, Executive Management, Product Development, Performance Management, Cross-functional Team..., Microsoft Office, Management, Budgets, Project Planning, Microsoft Excel, Call Centers, Direct Marketing, Lead Generation, Selling, Customer Retention, Outsourcing, Customer Acquisition, Sales, CRM, Marketing, Strategic Partnerships, Leadership, Strategy, Business Development, Database Marketing, Sales Operations, Sales Process, Analytics, Vendor Management, SaaS, Start-ups
Education
University of Nebraska at Omaha
infogroup April 2008 - Present
West Corp 1998 - 2005
APAC Teleservices, Inc., 1995 - 1998
Sitel Corp 1987 - 1995
Skills
Account Management, Customer Service, Call Center, Team Building, Process Improvement, Sales Management, P&L Management, B2B, Strategic Planning, Team Leadership, New Business Development, Operations Management, Telecommunications, Contract Negotiation, Marketing Strategy, Business Strategy, Negotiation, Product Management, Customer Satisfaction, Competitive Analysis, Executive Management, Product Development, Performance Management, Cross-functional Team..., Microsoft Office, Management, Budgets, Project Planning, Microsoft Excel, Call Centers, Direct Marketing, Lead Generation, Selling, Customer Retention, Outsourcing, Customer Acquisition, Sales, CRM, Marketing, Strategic Partnerships, Leadership, Strategy, Business Development, Database Marketing, Sales Operations, Sales Process, Analytics, Vendor Management, SaaS, Start-ups
Education
University of Nebraska at Omaha
Edwin Caffie Edwin Caffie's West Corp. Experience March 2009 - July 2009
Job Technician
Industry Information Technology and Services
Experience
Academy of Arts and Humanities October 2009 - Present
West Corporation April 2009 - October 2009
West Corp March 2009 - July 2009
Middle, High School August 2007 - June 2008
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Trumbull County Educational Services January 2002 - October 2006
Education
ITT Technical Institute 2007 — 2009
Associates, Information Technology, Computer Network Systems
Slippery Rock University of Pennsylvania 1989 — 1994
B.A., Political Science
Slippery Rock University of Pennsylvania 1989 — 1994
B.A, Political Science
ITT Technical Institute
Associate of Applied Science, Information Technology, Computer Network Systems
Academy of Arts and Humanities October 2009 - Present
West Corporation April 2009 - October 2009
West Corp March 2009 - July 2009
Middle, High School August 2007 - June 2008
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Delphi Automotive Systems August 1994 - December 2006
Trumbull County Educational Services January 2002 - October 2006
Education
ITT Technical Institute 2007 — 2009
Associates, Information Technology, Computer Network Systems
Slippery Rock University of Pennsylvania 1989 — 1994
B.A., Political Science
Slippery Rock University of Pennsylvania 1989 — 1994
B.A, Political Science
ITT Technical Institute
Associate of Applied Science, Information Technology, Computer Network Systems
Karen Giannamore Karen Giannamore's West Corp. Experience 2005 - 2009
Job Compassionate CAREgiver
Industry Hospital & Health Care
Experience
Cunningham & Assoc senior Care September 2014 - Present
HERO PCA PROGRAM August 2014 - August 2014
Brevillier Village July 2011 - July 2014
Senior Helpers - Erie, PA April 2009 - July 2011
West Corp 2005 - 2009
Regency at South Shore 2005 - 2005
West Corp 2000 - 2005
General Telephone Co 1986 - 1988
Skills
Healthcare, Home Care, Microsoft Office, Customer Service, Nonprofits, Housekeeping, Computer Repair, Computer Proficiency, Proficient Typing Skills, Data Entry, Elder Care, CPR Certified, Childcare, Telephone Skills, Clerical Skills
Education
HERO PCA Healthcare 2014 — 2014
Certificate, Personal Care Attendant, Pass
Tri-State Business Institute 1994 — 1995
PC Specialist, Diploma
Fairview High 1978 — 1982
None, General Studies
Cunningham & Assoc senior Care September 2014 - Present
HERO PCA PROGRAM August 2014 - August 2014
Brevillier Village July 2011 - July 2014
Senior Helpers - Erie, PA April 2009 - July 2011
West Corp 2005 - 2009
Regency at South Shore 2005 - 2005
West Corp 2000 - 2005
General Telephone Co 1986 - 1988
Skills
Healthcare, Home Care, Microsoft Office, Customer Service, Nonprofits, Housekeeping, Computer Repair, Computer Proficiency, Proficient Typing Skills, Data Entry, Elder Care, CPR Certified, Childcare, Telephone Skills, Clerical Skills
Education
HERO PCA Healthcare 2014 — 2014
Certificate, Personal Care Attendant, Pass
Tri-State Business Institute 1994 — 1995
PC Specialist, Diploma
Fairview High 1978 — 1982
None, General Studies
Jeremy Johnston, MBA Jeremy Johnston, MBA's West Corp. Experience February 2000 - August 2003
Job Vice President, Operations and Account Management
Industry Outsourcing/Offshoring
Experience
PCCW Teleservices March 2006 - Present
TMG Marketing 2004 - 2006
ChaseCom 2003 - 2004
West Corp February 2000 - August 2003
Skills
Call Centers, Account Management, Call Center, Team Building, Operations Management, Customer Experience, BPO, Strategic Planning, Process Improvement, Customer Satisfaction, Outsourcing, Coaching, CRM, Leadership, Problem Solving
Education
Ohio University 2011 — 2012
Professional MBA, Business
Texas Tech University - Rawls College of Business 1997 — 2003
Bachelor, Business Administration
PCCW Teleservices March 2006 - Present
TMG Marketing 2004 - 2006
ChaseCom 2003 - 2004
West Corp February 2000 - August 2003
Skills
Call Centers, Account Management, Call Center, Team Building, Operations Management, Customer Experience, BPO, Strategic Planning, Process Improvement, Customer Satisfaction, Outsourcing, Coaching, CRM, Leadership, Problem Solving
Education
Ohio University 2011 — 2012
Professional MBA, Business
Texas Tech University - Rawls College of Business 1997 — 2003
Bachelor, Business Administration
Shawn Barry Shawn Barry's West Corp. Experience December 2010 - July 2011
Job Driver at TLD logistics
Industry Transportation/Trucking/Railroad
Experience
TLD logistics March 2014 - Present
Mid-States Supply October 2012 - March 2014
West Corp December 2010 - July 2011
West Corp December 2010 - June 2011
Skills
Excel, Word, Outlook, Microsoft Office, Customer Service, Project Management, Photoshop, Event Planning, Social Media, Editing, Access, PowerPoint, Budgets, Teamwork, Software Documentation, Data Entry, Analysis, Accounting, Accounts Receivable, QuickBooks, Time Management, MS Project, Microsoft Word, Research, Public Speaking, Photography, Advertising, Creative Writing, Microsoft Excel, Marketing, Social Networking, Training, Leadership
Education
Metropolitan Community College 1982 — 2012
Associates in Applied Science, Construction Management
TLD logistics March 2014 - Present
Mid-States Supply October 2012 - March 2014
West Corp December 2010 - July 2011
West Corp December 2010 - June 2011
Skills
Excel, Word, Outlook, Microsoft Office, Customer Service, Project Management, Photoshop, Event Planning, Social Media, Editing, Access, PowerPoint, Budgets, Teamwork, Software Documentation, Data Entry, Analysis, Accounting, Accounts Receivable, QuickBooks, Time Management, MS Project, Microsoft Word, Research, Public Speaking, Photography, Advertising, Creative Writing, Microsoft Excel, Marketing, Social Networking, Training, Leadership
Education
Metropolitan Community College 1982 — 2012
Associates in Applied Science, Construction Management
Kaila Courtney's West Corp. Experience August 2005 - February 2006
Job Accounts Payable Coordinator II, H & E Equipment
Industry Machinery
Experience
H & E Equipment September 2013 - Present
CB&I May 2008 - Present
The Shaw Group May 2008 - Present
Convergys Corp March 2006 - July 2008
West Corp August 2005 - February 2006
Inova Physical Therapy Center July 2002 - July 2005
Inova Health System 2002 - 2005
Kenan Institute December 2000 - May 2001
Skills
Budgets, Microsoft Office, Accounts Payable, Accounts Receivable, Data Entry, Invoicing, Customer Satisfaction, Lotus Notes, Contract Management, Account Reconciliation, Accounting, Call Centers, Sales, Microsoft Excel, Outlook, Account Management, Auditing, Financial Reporting, Filing, Analysis, Customer Service, Financial Accounting
Education
Baton Rouge Community College 2009 — 2013
Attending, Business
Baton Rouge Community College 2009 — 2011
Associate of Science (AS), Business Major
University of Louisiana at Lafayette 1996 — 2006
Associate of Science (AS), Business
Avoyelles High School 1992 — 1996
High School Diploma
University of Louisiana
Child and Family Studies
H & E Equipment September 2013 - Present
CB&I May 2008 - Present
The Shaw Group May 2008 - Present
Convergys Corp March 2006 - July 2008
West Corp August 2005 - February 2006
Inova Physical Therapy Center July 2002 - July 2005
Inova Health System 2002 - 2005
Kenan Institute December 2000 - May 2001
Skills
Budgets, Microsoft Office, Accounts Payable, Accounts Receivable, Data Entry, Invoicing, Customer Satisfaction, Lotus Notes, Contract Management, Account Reconciliation, Accounting, Call Centers, Sales, Microsoft Excel, Outlook, Account Management, Auditing, Financial Reporting, Filing, Analysis, Customer Service, Financial Accounting
Education
Baton Rouge Community College 2009 — 2013
Attending, Business
Baton Rouge Community College 2009 — 2011
Associate of Science (AS), Business Major
University of Louisiana at Lafayette 1996 — 2006
Associate of Science (AS), Business
Avoyelles High School 1992 — 1996
High School Diploma
University of Louisiana
Child and Family Studies
Jeff Hatten Jeff Hatten's West Corp. Experience October 2006 - March 2010
Job SQL Server Database Administrator at Orion Advisor Services
Industry Financial Services
Experience
Orion Advisor Services March 2010 - Present
West Corp. October 2006 - March 2010
Physicians Mutual 1998 - 2006
Skills
Microsoft SQL Server, T-SQL, SQL, Databases, Database Administration, Business Analysis, SDLC, Visio, Agile Methodologies, Requirements Analysis, Software Development, Data Warehousing, Disaster Recovery, Integration, Visual Studio, Business Intelligence, Database Design, SSRS, Software Project..., IIS, TFS, XML, ETL, SSIS, Data Modeling
Education
Minnesota State University, Mankato 1983 — 1985
north kossuth 1977 — 1980
Orion Advisor Services March 2010 - Present
West Corp. October 2006 - March 2010
Physicians Mutual 1998 - 2006
Skills
Microsoft SQL Server, T-SQL, SQL, Databases, Database Administration, Business Analysis, SDLC, Visio, Agile Methodologies, Requirements Analysis, Software Development, Data Warehousing, Disaster Recovery, Integration, Visual Studio, Business Intelligence, Database Design, SSRS, Software Project..., IIS, TFS, XML, ETL, SSIS, Data Modeling
Education
Minnesota State University, Mankato 1983 — 1985
north kossuth 1977 — 1980
alicia devine alicia devine's West Corp. Experience January 2001 - January 2002
Job Experience Consultant/Sales Professional
Industry Marketing and Advertising
Experience
Yellowbook January 2010 - Present
Yellowbook January 2010 - Present
Dex Media January 2007 - Present
Dex Media January 2007 - January 2010
Matchfinders for Singles January 2005 - March 2006
West Corp January 2001 - January 2002
Erotique Boutique January 1998 - January 2000
Education
Spokane Falls Community College 2004 — 2006
A.A.S Business, Business and Human Relations.
Spokane Falls Community College
A.A.S, Business
Yellowbook January 2010 - Present
Yellowbook January 2010 - Present
Dex Media January 2007 - Present
Dex Media January 2007 - January 2010
Matchfinders for Singles January 2005 - March 2006
West Corp January 2001 - January 2002
Erotique Boutique January 1998 - January 2000
Education
Spokane Falls Community College 2004 — 2006
A.A.S Business, Business and Human Relations.
Spokane Falls Community College
A.A.S, Business
Pamela Schneider Kraus MA, LPC, SAC Pamela Schneider Kraus MA, LPC, SAC's West Corp. Experience 2001 - January 2012
Job Mental Health and Substance Abuse Counselor
Industry Mental Health Care
Experience
St. Joseph's Hospital July 2012 - Present
L.E. Phillips-Libertas Treatment Center May 2011 - May 2012
West Corp 2001 - January 2012
InterCall 2008 - January 2010
InterCall 2001 - 2008
Julysoft 2000 - 2001
Skills
Treatment, Psychotherapy, Mental Health Counseling, Adolescents, Salesforce.com, Social Services, Mental Health, Healthcare, Therapists, Psychology, Clinical Research, Community Outreach, Account Management, Career Counseling, Case Management, Leadership, Program Development, Sales, Direct Sales, Management, Strategic Partnerships
Education
Lakeland College 2010 — 2012
Masters, Counseling
University of Wisconsin-Stout 1992 — 1996
Bachelor of Science, Vocational Rehabilitation
Chippewa Valley Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), AODA Counseling
University of Colorado at Boulder 1981 — 1983
Psychology
HPHS
St. Joseph's Hospital July 2012 - Present
L.E. Phillips-Libertas Treatment Center May 2011 - May 2012
West Corp 2001 - January 2012
InterCall 2008 - January 2010
InterCall 2001 - 2008
Julysoft 2000 - 2001
Skills
Treatment, Psychotherapy, Mental Health Counseling, Adolescents, Salesforce.com, Social Services, Mental Health, Healthcare, Therapists, Psychology, Clinical Research, Community Outreach, Account Management, Career Counseling, Case Management, Leadership, Program Development, Sales, Direct Sales, Management, Strategic Partnerships
Education
Lakeland College 2010 — 2012
Masters, Counseling
University of Wisconsin-Stout 1992 — 1996
Bachelor of Science, Vocational Rehabilitation
Chippewa Valley Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), AODA Counseling
University of Colorado at Boulder 1981 — 1983
Psychology
HPHS
Zach Devine Zach Devine's West Corp. Experience January 2006 - November 2007
Job Unix Systems Architect at First National Technology Solutions
Industry Information Technology and Services
Experience
First National Technology Solutions January 2014 - Present
Bank of the West October 2011 - December 2013
First National Technology Solutions November 2007 - October 2011
West Corp January 2006 - November 2007
West Corp October 2004 - January 2006
West Corp September 2002 - October 2004
Skills
Red Hat Linux, Virtualization, AIX, Solaris, Data Center, VMware, Unix, VMware ESX, DNS, Servers, Troubleshooting, Operating Systems, Networking, Storage, LPAR, RedHat, Linux, Hardware, SAN, Server Architecture, IBM AIX, pSeries, Sun, HP-UX, System Administration, Storage Area Networks, NIM, Tru64, Solaris Zones, ZFS, HMC, HACMP, HP, Nagios, Suse, Linux System..., RHEL, Veritas Volume Manager, Volume Manager, PXE, Kickstart, Centrify, Cfengine, Infoblox, Puppet
Education
University of Nebraska at Omaha 1997 — 2002
Bachelor of Science, Management Information Systems
First National Technology Solutions January 2014 - Present
Bank of the West October 2011 - December 2013
First National Technology Solutions November 2007 - October 2011
West Corp January 2006 - November 2007
West Corp October 2004 - January 2006
West Corp September 2002 - October 2004
Skills
Red Hat Linux, Virtualization, AIX, Solaris, Data Center, VMware, Unix, VMware ESX, DNS, Servers, Troubleshooting, Operating Systems, Networking, Storage, LPAR, RedHat, Linux, Hardware, SAN, Server Architecture, IBM AIX, pSeries, Sun, HP-UX, System Administration, Storage Area Networks, NIM, Tru64, Solaris Zones, ZFS, HMC, HACMP, HP, Nagios, Suse, Linux System..., RHEL, Veritas Volume Manager, Volume Manager, PXE, Kickstart, Centrify, Cfengine, Infoblox, Puppet
Education
University of Nebraska at Omaha 1997 — 2002
Bachelor of Science, Management Information Systems
Lionel Tay Lionel Tay's West Corp. Experience July 2007 - Present
Job Employee Relations and Training Coordinator at West Corp
Industry Telecommunications
Experience
West Corp July 2007 - Present
West Corporation February 2002 - July 2007
Education
University of Nebraska-Lincoln 1992 — 1994
Bachelor of Science, Business Administration - Management
West Corp July 2007 - Present
West Corporation February 2002 - July 2007
Education
University of Nebraska-Lincoln 1992 — 1994
Bachelor of Science, Business Administration - Management
Dan Churukian Dan Churukian's West Corp. Experience 2001 - 2004
Job General Management Professional
Industry Consumer Services
Experience
Defender Direct 2010 - Present
PCF, Inc. 2004 - 2009
West Corp. 2001 - 2004
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Alarm Systems, Team Building, CCTV, Sales, Access Control, Operations Management, Software Installation, Customer Retention, Technical Support, Fire Alarm, Process Improvement, Account Management, Training, Security, Management, Teamwork, Customer Experience, Networking, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Time Management, Microsoft Word, Sales Management, Coaching, Inventory Management
Education
Pensacola State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Electronic Security Association 2010 — 2014
CAT I / CATII / CFAD / CFAT II, Advanced intrusion systems
George Stone Career Center 2009 — 2010
Electricians Certification Commercial/Residential, Electrical and Power Transmission Installation/Installer, General
Pensacola State College 2006 — 2008
A.A., General Studies
U.S.NAVY Electronics A & C Schools 1989 — 1993
US NAVY CERTIFICATION, Industrial Electronics Technology/Technician, PASS
Defender Direct 2010 - Present
PCF, Inc. 2004 - 2009
West Corp. 2001 - 2004
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Alarm Systems, Team Building, CCTV, Sales, Access Control, Operations Management, Software Installation, Customer Retention, Technical Support, Fire Alarm, Process Improvement, Account Management, Training, Security, Management, Teamwork, Customer Experience, Networking, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Time Management, Microsoft Word, Sales Management, Coaching, Inventory Management
Education
Pensacola State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Electronic Security Association 2010 — 2014
CAT I / CATII / CFAD / CFAT II, Advanced intrusion systems
George Stone Career Center 2009 — 2010
Electricians Certification Commercial/Residential, Electrical and Power Transmission Installation/Installer, General
Pensacola State College 2006 — 2008
A.A., General Studies
U.S.NAVY Electronics A & C Schools 1989 — 1993
US NAVY CERTIFICATION, Industrial Electronics Technology/Technician, PASS
Terry Olson Terry Olson's West Corp. Experience 2013 - Present
Job Speech Operations Manager West Corp.
Industry Telecommunications
Experience
West Corp. 2013 - Present
Soul Dawg 1998 - Present
West Corporation. July 2010 - August 2013
West Interactive 1993 - May 2010
n/a 1991 - 1993
Skills
Music, Audio Engineering, Guitar, Band, Guitarist, Social Media, Video Production, Social Media Marketing, Social Networking, Video, Video Editing, Editing, Event Planning, Telecommunications, IVR, Copywriting, Email Marketing, Management, Advertising, Web Design, Online Marketing, Customer Experience, Direct Marketing, CRM, Call Centers, Process Improvement, Vendor Management
Education
University of Nebraska-Lincoln 1983 — 1992
Accounting
University of Nebraska - Lincoln
BS, Accounting
West Corp. 2013 - Present
Soul Dawg 1998 - Present
West Corporation. July 2010 - August 2013
West Interactive 1993 - May 2010
n/a 1991 - 1993
Skills
Music, Audio Engineering, Guitar, Band, Guitarist, Social Media, Video Production, Social Media Marketing, Social Networking, Video, Video Editing, Editing, Event Planning, Telecommunications, IVR, Copywriting, Email Marketing, Management, Advertising, Web Design, Online Marketing, Customer Experience, Direct Marketing, CRM, Call Centers, Process Improvement, Vendor Management
Education
University of Nebraska-Lincoln 1983 — 1992
Accounting
University of Nebraska - Lincoln
BS, Accounting
Desiree Phillips Desiree Phillips's West Corp. Experience May 2010 - February 2012
Job
Industry Oil & Energy
Experience
ViNtrol, Inc. February 2012 - Present
West Corp May 2010 - February 2012
American Gaming Systems January 2008 - May 2010
Skills
Sales, Customer Service, Order Processing, Order Management, Oil & Gas Industry, Petroleum, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Dispatching, Sales Promotion, Account Management, New Business Development, 10 Key, Troubleshooting, Gas, Energy, Oil & Gas, Natural Gas, Negotiation, Pipelines
Education
Heritage College-Oklahoma City 2001 — 2002
Associate's degree, MA/X-RAY
ViNtrol, Inc. February 2012 - Present
West Corp May 2010 - February 2012
American Gaming Systems January 2008 - May 2010
Skills
Sales, Customer Service, Order Processing, Order Management, Oil & Gas Industry, Petroleum, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Dispatching, Sales Promotion, Account Management, New Business Development, 10 Key, Troubleshooting, Gas, Energy, Oil & Gas, Natural Gas, Negotiation, Pipelines
Education
Heritage College-Oklahoma City 2001 — 2002
Associate's degree, MA/X-RAY
Cheryl Salter Cheryl Salter's West Corp. Experience February 2005 - August 2006
Job Admin. Assistant at Unity Enterprises Inc. Pensacola, FL
Industry Utilities
Experience
DUNN Divaz July 2010 - Present
GEORGESTONE TECHNICAL CENTER August 2009 - January 2010
LANDRUM STAFFING/ GEORGESTONE May 2009 - January 2010
Toys R Us October 2005 - December 2009
SPRINGHILL SUITES June 2008 - August 2009
WEST CORP February 2005 - August 2006
EXPRESS PERSONELL August 2005 - February 2006
HARDEE's February 2003 - April 2005
Whataburger July 2003 - December 2003
Skills
Customer Service, Microsoft Excel, Sales, Time Management
Education
GEORGESTONE TECHNICAL CENTER 2009 — 2010
Electrical Helper, Field of Study
PINE FOREST HIGH SCHOOL 2001 — 2005
High School Diploma, 2005
Pine Forest High School 2001 — 2005
High School Diploma2005
Pensacola State College
Associate of Arts (A.A.), Business Administration and Management, General
DUNN Divaz July 2010 - Present
GEORGESTONE TECHNICAL CENTER August 2009 - January 2010
LANDRUM STAFFING/ GEORGESTONE May 2009 - January 2010
Toys R Us October 2005 - December 2009
SPRINGHILL SUITES June 2008 - August 2009
WEST CORP February 2005 - August 2006
EXPRESS PERSONELL August 2005 - February 2006
HARDEE's February 2003 - April 2005
Whataburger July 2003 - December 2003
Skills
Customer Service, Microsoft Excel, Sales, Time Management
Education
GEORGESTONE TECHNICAL CENTER 2009 — 2010
Electrical Helper, Field of Study
PINE FOREST HIGH SCHOOL 2001 — 2005
High School Diploma, 2005
Pine Forest High School 2001 — 2005
High School Diploma2005
Pensacola State College
Associate of Arts (A.A.), Business Administration and Management, General
Cynthia Pemberton Fuller, CHRL Cynthia Pemberton Fuller, CHRL's West Corp. Experience March 2003 - August 2005
Job V.P. of Human Resources & Organizational Learning at Crescent Hotels & Resorts
Industry Human Resources
Experience
Crescent Hotels & Resorts July 2014 - Present
Crescent Hotels & Resorts July 2010 - June 2014
Self Employed April 2007 - May 2010
West Corp. March 2003 - August 2005
Delta Victoria Ocean Pointe Resort November 1999 - March 2002
Metropolitan Hotel 1999 - 1999
Sheraton Gateway Hotel, Toronto 1993 - 1998
Swissôtel Hotels & Resorts 1986 - 1993
Skills
Employee Relations, Recruiting, Performance Management, Customer Service, Human Resources, Hotels, Strategic Planning, Employee Engagement, Hospitality, Benefits Administration, Coaching, Management, Hiring, Leadership Development, Training, Budgets, Public Speaking, Employee Benefits, Change Management, Onboarding, Employee Training, New Hire Orientations
Education
Central College 1981 — 1985
BA, French/Business Admin
Universite de Paris - La Sorbonne 1983 — 1984
Crescent Hotels & Resorts July 2014 - Present
Crescent Hotels & Resorts July 2010 - June 2014
Self Employed April 2007 - May 2010
West Corp. March 2003 - August 2005
Delta Victoria Ocean Pointe Resort November 1999 - March 2002
Metropolitan Hotel 1999 - 1999
Sheraton Gateway Hotel, Toronto 1993 - 1998
Swissôtel Hotels & Resorts 1986 - 1993
Skills
Employee Relations, Recruiting, Performance Management, Customer Service, Human Resources, Hotels, Strategic Planning, Employee Engagement, Hospitality, Benefits Administration, Coaching, Management, Hiring, Leadership Development, Training, Budgets, Public Speaking, Employee Benefits, Change Management, Onboarding, Employee Training, New Hire Orientations
Education
Central College 1981 — 1985
BA, French/Business Admin
Universite de Paris - La Sorbonne 1983 — 1984
Gregory Freivogel's West Corp. Experience April 2008 - December 2008
Job Support Desk Supervisor at eFrame
Industry Telecommunications
Experience
eFrame December 2014 - Present
OnPoint Digital, Inc. October 2013 - December 2014
West Corporation December 2008 - May 2013
West Corp April 2008 - December 2008
West Corporation February 2006 - April 2008
West Corp September 2005 - February 2006
Skills
Account Management, IVR, Forecasting, Program Management, Human Resources, Leadership, Project Management, Call Centers, Vendor Management, Process Improvement, CRM, Telecommunications, Customer Satisfaction, Customer Experience, Management, Team Leadership, Troubleshooting
Education
Nebraska Methodist College 1999 — 2001
Emergency Medical Technology/Technician (EMT Paramedic)
eFrame December 2014 - Present
OnPoint Digital, Inc. October 2013 - December 2014
West Corporation December 2008 - May 2013
West Corp April 2008 - December 2008
West Corporation February 2006 - April 2008
West Corp September 2005 - February 2006
Skills
Account Management, IVR, Forecasting, Program Management, Human Resources, Leadership, Project Management, Call Centers, Vendor Management, Process Improvement, CRM, Telecommunications, Customer Satisfaction, Customer Experience, Management, Team Leadership, Troubleshooting
Education
Nebraska Methodist College 1999 — 2001
Emergency Medical Technology/Technician (EMT Paramedic)
Stacey Heldt's West Corp. Experience May 2008 - September 2011
Job Technical Program and Resource Manager at West Corporation
Industry Telecommunications
Experience
West Corporation August 2013 - Present
West Corporation February 2013 - July 2013
West Corporation September 2011 - February 2013
West Corp May 2008 - September 2011
Skills
Customer Relations, Process Improvement, Problem Solving, Program Management, Call Center, Operations Management, Management, Business Development, Training, Recruiting, Leadership, Telecommunications, Call Centers, Customer Satisfaction, Project Management, Customer Service, Vendor Management, Customer Experience, Product Management, Agile Project Management, Strategic Thinking, Language Services, SDLC, SharePoint, MS Project, Team Leadership
Education
University of Nebraska-Lincoln
Bachelor of Arts (BA), Psychology (Major), French (Minor)
University of Nebraska-Lincoln
Bachelor of Applied Science (BASc), Applied Science-Marketing (Major)
West Corporation August 2013 - Present
West Corporation February 2013 - July 2013
West Corporation September 2011 - February 2013
West Corp May 2008 - September 2011
Skills
Customer Relations, Process Improvement, Problem Solving, Program Management, Call Center, Operations Management, Management, Business Development, Training, Recruiting, Leadership, Telecommunications, Call Centers, Customer Satisfaction, Project Management, Customer Service, Vendor Management, Customer Experience, Product Management, Agile Project Management, Strategic Thinking, Language Services, SDLC, SharePoint, MS Project, Team Leadership
Education
University of Nebraska-Lincoln
Bachelor of Arts (BA), Psychology (Major), French (Minor)
University of Nebraska-Lincoln
Bachelor of Applied Science (BASc), Applied Science-Marketing (Major)
Shane Schutte's West Corp. Experience January 2005 - October 2007
Job Network Engineer at Sirius Computer Solutions
Industry Computer Networking
Experience
Sirius Computer Solutions October 2010 - Present
Infocrossing October 2007 - August 2012
west corp January 2005 - October 2007
FNBO 2000 - 2005
conagra 1997 - 1999
Vital Learning 1996 - 1997
Inacom Information Systems - Salisbury MD 1995 - 1996
Automated Systems Inc. - Insite Data Services 1993 - 1995
Skills
Data Center, Cisco Nexus, Cisco Technologies, Windows Server, System Administration, Network Security, Firewalls, Switches, Servers, Active Directory, DNS, Routers, VoIP, CCNP, Computer Security, Security, TCP/IP, WAN, Cisco IOS, Routing, ITIL, Cisco Call Manager, Troubleshooting, LAN-WAN, Network Design, CCNA, Network Architecture, Managed Services, VPN, MPLS, OSPF, SAN, IPSec, Networking, Network Engineering, Load Balancing, Operating Systems, Disaster Recovery, BGP
Education
Bellevue University 1999 — 2000
Bachelors, Computer Science, 4.0
University of Nebraska-Lincoln 1991 — 1995
Bachelor of Science (B.S.), Computer Science
Sirius Computer Solutions October 2010 - Present
Infocrossing October 2007 - August 2012
west corp January 2005 - October 2007
FNBO 2000 - 2005
conagra 1997 - 1999
Vital Learning 1996 - 1997
Inacom Information Systems - Salisbury MD 1995 - 1996
Automated Systems Inc. - Insite Data Services 1993 - 1995
Skills
Data Center, Cisco Nexus, Cisco Technologies, Windows Server, System Administration, Network Security, Firewalls, Switches, Servers, Active Directory, DNS, Routers, VoIP, CCNP, Computer Security, Security, TCP/IP, WAN, Cisco IOS, Routing, ITIL, Cisco Call Manager, Troubleshooting, LAN-WAN, Network Design, CCNA, Network Architecture, Managed Services, VPN, MPLS, OSPF, SAN, IPSec, Networking, Network Engineering, Load Balancing, Operating Systems, Disaster Recovery, BGP
Education
Bellevue University 1999 — 2000
Bachelors, Computer Science, 4.0
University of Nebraska-Lincoln 1991 — 1995
Bachelor of Science (B.S.), Computer Science
Phillip Krohn's West Corp. Experience March 2006 - Present
Job Vice President of Sales
Industry Telecommunications
Experience
West Corp March 2006 - Present
Medtronic 2005 - 2007
Verizon Wireless 1995 - 2004
Skills
Lead Generation, Leadership, Sales Management, Strategic Planning, Selling, B2B, Sales Operations, Account Management, Strategy, Sales Process, CRM, Solution Selling, Telecommunications, Sales, Salesforce.com, Cold Calling, Direct Sales, Business Development, Strategic Partnerships, Customer Retention, Call Centers, Management
Education
Clemson University 1986 — 1990
West Corp March 2006 - Present
Medtronic 2005 - 2007
Verizon Wireless 1995 - 2004
Skills
Lead Generation, Leadership, Sales Management, Strategic Planning, Selling, B2B, Sales Operations, Account Management, Strategy, Sales Process, CRM, Solution Selling, Telecommunications, Sales, Salesforce.com, Cold Calling, Direct Sales, Business Development, Strategic Partnerships, Customer Retention, Call Centers, Management
Education
Clemson University 1986 — 1990
April Yoder's West Corp. Experience February 2007 - Present
Job PAL Supervisor at West Corp
Industry Telecommunications
Experience
West Corp February 2007 - Present
Education
Creighton University 2004 — 2005
BS
University of Nebraska at Omaha 1997 — 2002
BS
West Corp February 2007 - Present
Education
Creighton University 2004 — 2005
BS
University of Nebraska at Omaha 1997 — 2002
BS
Leigh Justman's West Corp. Experience May 2008 - Present
Job Client Services Manager at West Corporation
Industry Telecommunications
Experience
West Corp May 2008 - Present
West Corporation September 2003 - Present
West Corporation February 2005 - May 2008
Education
Creighton University
BA, Organizational Communication
West Corp May 2008 - Present
West Corporation September 2003 - Present
West Corporation February 2005 - May 2008
Education
Creighton University
BA, Organizational Communication
Kyra Lewonas's West Corp. Experience January 2000 - April 2006
Job Director OT Site Operations at West Corporation
Industry Telecommunications
Experience
West Direct April 2006 - Present
West Corp January 2000 - April 2006
Education
Mercyhurst University 1982 — 1985
West Direct April 2006 - Present
West Corp January 2000 - April 2006
Education
Mercyhurst University 1982 — 1985
Gerald Cata's West Corp. Experience October 2002 - March 2011
Job Senior Software Engineer
Industry Information Technology and Services
Experience
Stillwater Insurance Services November 2011 - Present
West Corp October 2002 - March 2011
West Corporation July 2005 - July 2006
Catalytic Solutions, Inc. October 1997 - October 2002
eOne Group 2000 - 2001
Modis October 1993 - October 1997
Sterling Software January 1985 - January 1993
U.S. Air Force January 1977 - January 1985
Skills
Integration, Research, Databases, Architecture, Telecommunications, Requirements Analysis, Planning, IP, VoIP, Pre-sales, Engineering, Programming, Analysis, Consultancy, Tomcat, Weblogic, DNS, Servers, IVR, CTI, Project Planning, Telephony, Software Development, Enterprise Architecture, Unix, Java, JSP, Apache, Java Enterprise Edition, WebSphere Application..., UML, JavaScript, HTML, JBoss Application Server, C++, Perl, JDBC, TCP/IP, Shell Scripting, Linux, Web Applications, Struts, Servlets, SIP, Architectures
Education
Bellevue University 1983 — 1985
B.S.
Stillwater Insurance Services November 2011 - Present
West Corp October 2002 - March 2011
West Corporation July 2005 - July 2006
Catalytic Solutions, Inc. October 1997 - October 2002
eOne Group 2000 - 2001
Modis October 1993 - October 1997
Sterling Software January 1985 - January 1993
U.S. Air Force January 1977 - January 1985
Skills
Integration, Research, Databases, Architecture, Telecommunications, Requirements Analysis, Planning, IP, VoIP, Pre-sales, Engineering, Programming, Analysis, Consultancy, Tomcat, Weblogic, DNS, Servers, IVR, CTI, Project Planning, Telephony, Software Development, Enterprise Architecture, Unix, Java, JSP, Apache, Java Enterprise Edition, WebSphere Application..., UML, JavaScript, HTML, JBoss Application Server, C++, Perl, JDBC, TCP/IP, Shell Scripting, Linux, Web Applications, Struts, Servlets, SIP, Architectures
Education
Bellevue University 1983 — 1985
B.S.
Patrick Beecham's West Corp. Experience November 2004 - November 2006
Job Sales Representative at Medtronic
Industry Medical Devices
Experience
Medtronic May 2012 - Present
Pfizer via PSS July 2008 - May 2012
RDI Marketing December 2006 - July 2008
West Corp November 2004 - November 2006
GlaxoSmithKline January 1997 - December 2004
Skills
Cardiology, Sales Operations, Account Management, Selling, Sales, Pharmaceutical Sales, New Business Development, Strategic Planning, Sales Process, Product Launch
Education
University of Nebraska-Lincoln
Medtronic May 2012 - Present
Pfizer via PSS July 2008 - May 2012
RDI Marketing December 2006 - July 2008
West Corp November 2004 - November 2006
GlaxoSmithKline January 1997 - December 2004
Skills
Cardiology, Sales Operations, Account Management, Selling, Sales, Pharmaceutical Sales, New Business Development, Strategic Planning, Sales Process, Product Launch
Education
University of Nebraska-Lincoln
Tom Barker's West Corp. Experience October 2006 - Present
Job ChairmanCEO at West Corp.
Industry Information Technology and Services
Experience
West Corp. October 2006 - Present
CUE Paging 1989 - 1991
Skills
Telecommunications, Executive Management, Strategic Planning, Mergers, Team Building, Mergers & Acquisitions, Sales, Business Strategy, Product Management, Forecasting, Business Planning, Business Analysis, Strategy, Cross-functional Team..., Leadership, Strategic Partnerships, Start-ups, Program Management, Marketing Strategy, Operations Management, Process Improvement, Outsourcing, Management, Contract Negotiation, Vendor Management, CRM, Business Development, SaaS, Management Consulting, Entrepreneurship, New Business Development, Enterprise Software
Education
University of Dayton 1972 — 1976
BS, Accounting
West Corp. October 2006 - Present
CUE Paging 1989 - 1991
Skills
Telecommunications, Executive Management, Strategic Planning, Mergers, Team Building, Mergers & Acquisitions, Sales, Business Strategy, Product Management, Forecasting, Business Planning, Business Analysis, Strategy, Cross-functional Team..., Leadership, Strategic Partnerships, Start-ups, Program Management, Marketing Strategy, Operations Management, Process Improvement, Outsourcing, Management, Contract Negotiation, Vendor Management, CRM, Business Development, SaaS, Management Consulting, Entrepreneurship, New Business Development, Enterprise Software
Education
University of Dayton 1972 — 1976
BS, Accounting
Jerry Ehnert's West Corp. Experience September 2002 - March 2008
Job Process and Data Management Analyst
Industry Aviation & Aerospace
Experience
Boeing March 2013 - Present
Oklahoma Health Care Authority June 2010 - March 2013
L-3 Communications July 2009 - June 2010
The American Education Corporation March 2008 - July 2009
West Corp September 2002 - March 2008
Cox Communications May 2002 - June 2002
AOL LLC July 2000 - April 2002
AOL LLC July 1996 - July 2000
Skills
BMC Remedy, VB.NET, Access, Training, Staff Development, Databases, Technical Writing, Visio, Troubleshooting, Call Center, Software Documentation, Data mining, Data analysis, Microsoft Office, Medicaid, Project Management, Business Objects, IT Project..., Call Centers, Crystal Reports, Data Analysis, Analysis, Testing, Program Management, Management, Leadership, Telecommunications, Networking, Integration, Technical Support, Servers, Data Mining, Windows, Process Improvement, Quality Assurance, SharePoint, Business Analysis, Requirements Analysis, Team Leadership, Team Building, Customer Service, Strategic Planning, Microsoft Excel
Education
College of Business 2004 — 2011
B.B.A
Boeing March 2013 - Present
Oklahoma Health Care Authority June 2010 - March 2013
L-3 Communications July 2009 - June 2010
The American Education Corporation March 2008 - July 2009
West Corp September 2002 - March 2008
Cox Communications May 2002 - June 2002
AOL LLC July 2000 - April 2002
AOL LLC July 1996 - July 2000
Skills
BMC Remedy, VB.NET, Access, Training, Staff Development, Databases, Technical Writing, Visio, Troubleshooting, Call Center, Software Documentation, Data mining, Data analysis, Microsoft Office, Medicaid, Project Management, Business Objects, IT Project..., Call Centers, Crystal Reports, Data Analysis, Analysis, Testing, Program Management, Management, Leadership, Telecommunications, Networking, Integration, Technical Support, Servers, Data Mining, Windows, Process Improvement, Quality Assurance, SharePoint, Business Analysis, Requirements Analysis, Team Leadership, Team Building, Customer Service, Strategic Planning, Microsoft Excel
Education
College of Business 2004 — 2011
B.B.A
Alice Tauber's West Corp. Experience June 2003 - December 2004
Job Supervisor at Capital One
Industry Consumer Services
Experience
Sun Trust January 2008 - Present
Capital One February 2005 - January 2008
West Corp June 2003 - December 2004
Education
Strayer University 2006 — 2009
BA, Business
Sun Trust January 2008 - Present
Capital One February 2005 - January 2008
West Corp June 2003 - December 2004
Education
Strayer University 2006 — 2009
BA, Business
Jamie Fichter's West Corp. Experience January 2004 - March 2008
Job Vice President, Systems Engineering and Architecture at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services June 2011 - Present
West Interactive Corporation March 2008 - June 2011
West Corp January 2004 - March 2008
West Corporation December 2002 - January 2004
MCI/WorldCom March 2001 - December 2002
MCI/WorldCom June 2000 - February 2001
MCI/Worldcom June 1999 - June 2000
Goodyear Tire and Rubber September 1997 - May 1999
Nebraska Public Power District January 1997 - August 1997
US Army May 1989 - October 1991
Skills
SDLC, Integration, Contract Negotiation, Telecommunications, Systems Engineering, VoIP, IP, Leadership, IVR, SIP, Unified Communications, Cisco Technologies, Troubleshooting, Testing, Analysis, Telephony, Data Center, Wireless, IT Management, Cross-functional Team..., Network Security, Network Design, Software Project..., Vendor Management, Networking, PMP, Call Centers, Team Leadership, Managed Services, Process Improvement, Product Management, Unix, Solaris, Disaster Recovery, Virtualization, TCP/IP, Security, SaaS, Solution Selling, Linux, WAN, Cloud Computing, Enterprise Software, Project Management, Software Development, ITIL, MPLS, Switches, VMware, CTI
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Science, Electrical Engineering
West Interactive Services June 2011 - Present
West Interactive Corporation March 2008 - June 2011
West Corp January 2004 - March 2008
West Corporation December 2002 - January 2004
MCI/WorldCom March 2001 - December 2002
MCI/WorldCom June 2000 - February 2001
MCI/Worldcom June 1999 - June 2000
Goodyear Tire and Rubber September 1997 - May 1999
Nebraska Public Power District January 1997 - August 1997
US Army May 1989 - October 1991
Skills
SDLC, Integration, Contract Negotiation, Telecommunications, Systems Engineering, VoIP, IP, Leadership, IVR, SIP, Unified Communications, Cisco Technologies, Troubleshooting, Testing, Analysis, Telephony, Data Center, Wireless, IT Management, Cross-functional Team..., Network Security, Network Design, Software Project..., Vendor Management, Networking, PMP, Call Centers, Team Leadership, Managed Services, Process Improvement, Product Management, Unix, Solaris, Disaster Recovery, Virtualization, TCP/IP, Security, SaaS, Solution Selling, Linux, WAN, Cloud Computing, Enterprise Software, Project Management, Software Development, ITIL, MPLS, Switches, VMware, CTI
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Science, Electrical Engineering
Jeb Asuncion's West Corp. Experience November 2007 - Present
Job Telecom Engineer
Industry Telecommunications
Aaron Korb's West Corp. Experience May 2015 - Present
Job Senior Theoretical Analyst Northwind Division
Industry Information Technology and Services
Experience
West Corp May 2015 - Present
Sogeti April 2011 - May 2015
eBay August 2009 - April 2011
Microsoft 2001 - 2009
Madonna Hospital 1998 - 2001
Hamilton Telecommunications 1996 - 1998
Skills
SharePoint, SDLC, Software Project..., Business Intelligence, Agile Methodologies, Solution Architecture, Web Services, .NET, IIS, Agile Project Management, CRM, Business Analysis, Project Management, Databases, Windows Server, Integration, Microsoft SQL Server, Change Management, Scrum, Product Management, Vendor Management, ITIL, IT Strategy, IT Management
Education
Doane College 1993 — 1998
Bachelor's degree, Computer Science
West Corp May 2015 - Present
Sogeti April 2011 - May 2015
eBay August 2009 - April 2011
Microsoft 2001 - 2009
Madonna Hospital 1998 - 2001
Hamilton Telecommunications 1996 - 1998
Skills
SharePoint, SDLC, Software Project..., Business Intelligence, Agile Methodologies, Solution Architecture, Web Services, .NET, IIS, Agile Project Management, CRM, Business Analysis, Project Management, Databases, Windows Server, Integration, Microsoft SQL Server, Change Management, Scrum, Product Management, Vendor Management, ITIL, IT Strategy, IT Management
Education
Doane College 1993 — 1998
Bachelor's degree, Computer Science
Denise Tomlin's West Corp. Experience 2000 - 2010
Job Field Quality Consultant
Industry Professional Training & Coaching
Experience
Millennium Information Services August 2010 - Present
West Corp. 2000 - 2010
Skills
Public Speaking, Accounting, Customer Service, Coaching, Microsoft Office, Call Centers, Team Building, Leadership, Training, Team Leadership, Insurance, Strategic Planning, Employee Training, Account Management, Employee Benefits, Microsoft Word, Management, Project Management, Sales, Leadership Development, Analysis, Microsoft Excel, Nonprofits
Education
Edinboro University of Pennsylvania 1985 — 1993
BFA, Art History
Millennium Information Services August 2010 - Present
West Corp. 2000 - 2010
Skills
Public Speaking, Accounting, Customer Service, Coaching, Microsoft Office, Call Centers, Team Building, Leadership, Training, Team Leadership, Insurance, Strategic Planning, Employee Training, Account Management, Employee Benefits, Microsoft Word, Management, Project Management, Sales, Leadership Development, Analysis, Microsoft Excel, Nonprofits
Education
Edinboro University of Pennsylvania 1985 — 1993
BFA, Art History
Mike Masching's West Corp. Experience August 2007 - Present
Job EVP at West Corp
Industry Financial Services
Experience
West Corp August 2007 - Present
Skills
Call Centers, Workforce Management, Vendor Management, Process Improvement, Executive Management, CRM, Outsourcing, Leadership, Customer Experience, Team Building, Customer Satisfaction, Account Management, BPO, Operations Management, Cross-functional Team..., Telecommunications, Strategic Planning
Education
Bellevue University
Marketing/Marketing Management, General
Kuemper Catholic
West Corp August 2007 - Present
Skills
Call Centers, Workforce Management, Vendor Management, Process Improvement, Executive Management, CRM, Outsourcing, Leadership, Customer Experience, Team Building, Customer Satisfaction, Account Management, BPO, Operations Management, Cross-functional Team..., Telecommunications, Strategic Planning
Education
Bellevue University
Marketing/Marketing Management, General
Kuemper Catholic
Carol Gettman's West Corp. Experience 2005 - 2007
Job Sales Representative at Saia Inc.
Industry Research
Experience
Saia Inc. June 2015 - Present
Arrow Stage Lines August 2013 - June 2015
Brand Hydraulics Corp. May 2010 - August 2013
PSM November 2008 - May 2010
West Corp 2005 - 2007
Allstate Insurance 2003 - 2005
Skills
Sales, Customer Service, Marketing, Management, Leadership, Project Management, Social Media Marketing, Team Building, Account Management, Marketing Communications, Event Management, Strategic Planning, New Business Development, Sales Management
Education
Metropolitan Community College 2011 — 2013
Associate's Degree, Business Logistics -Operations Management
Omaha North High 1996 — 2000
Saia Inc. June 2015 - Present
Arrow Stage Lines August 2013 - June 2015
Brand Hydraulics Corp. May 2010 - August 2013
PSM November 2008 - May 2010
West Corp 2005 - 2007
Allstate Insurance 2003 - 2005
Skills
Sales, Customer Service, Marketing, Management, Leadership, Project Management, Social Media Marketing, Team Building, Account Management, Marketing Communications, Event Management, Strategic Planning, New Business Development, Sales Management
Education
Metropolitan Community College 2011 — 2013
Associate's Degree, Business Logistics -Operations Management
Omaha North High 1996 — 2000
Christie Geller - Rask's West Corp. Experience April 2004 - July 2007
Job LMT & Writer @ EBM
Industry Health, Wellness and Fitness
Experience
1800flowers.com January 2014 - May 2014
Central Florida Regional Transportation Authority October 2011 - June 2013
Central Florida Regional Transportation Authority April 2011 - October 2011
Central Florida Press October 2010 - January 2011
GlobalOptions Group November 2006 - August 2010
West Corp April 2004 - July 2007
AmeriCorps Alums July 2003 - April 2005
USPS October 2002 - March 2004
Rogue Valley Manor March 1998 - September 2003
Rogue Valley Manor March 1999 - September 2002
Skills
Word, PowerPoint, Accounts Payable, Documentation, Excel, Microsoft Word, Software Documentation, Microsoft Excel, Therapeutic Massage, Chair Massage, Hot Stone, Scrubs, Bath Salts, Essential Oils, Body Massage, Customer Service, General Ledger, Payroll, Accounts Receivable, Training, Access, Accounting, Management, Microsoft Office, Team Building, Policy, Public Speaking, Leadership, Sales, Strategic Planning
Education
Regis University 2010 — 2013
working on B of S, Accounting
Westside Tech 2012 — 2012
Certificate, Massage Therapy/Therapeutic Massage, Pass
Rogue Valley Community College 2001 — 2003
Associate's, General Studies
National Park Community College
1800flowers.com January 2014 - May 2014
Central Florida Regional Transportation Authority October 2011 - June 2013
Central Florida Regional Transportation Authority April 2011 - October 2011
Central Florida Press October 2010 - January 2011
GlobalOptions Group November 2006 - August 2010
West Corp April 2004 - July 2007
AmeriCorps Alums July 2003 - April 2005
USPS October 2002 - March 2004
Rogue Valley Manor March 1998 - September 2003
Rogue Valley Manor March 1999 - September 2002
Skills
Word, PowerPoint, Accounts Payable, Documentation, Excel, Microsoft Word, Software Documentation, Microsoft Excel, Therapeutic Massage, Chair Massage, Hot Stone, Scrubs, Bath Salts, Essential Oils, Body Massage, Customer Service, General Ledger, Payroll, Accounts Receivable, Training, Access, Accounting, Management, Microsoft Office, Team Building, Policy, Public Speaking, Leadership, Sales, Strategic Planning
Education
Regis University 2010 — 2013
working on B of S, Accounting
Westside Tech 2012 — 2012
Certificate, Massage Therapy/Therapeutic Massage, Pass
Rogue Valley Community College 2001 — 2003
Associate's, General Studies
National Park Community College
Caleb Wilson's West Corp. Experience August 2009 - May 2011
Job System Administrator, WUG at CSC
Industry Information Technology and Services
Experience
CSC February 2013 - Present
CSC May 2011 - February 2013
West Corp August 2009 - May 2011
Synergy Solutions, Inc. - Scottsdale, AZ September 2008 - June 2009
Choicepoint Precision Marketing May 2001 - September 2008
Skills
Active Directory, SQL, VBScript, System Administration, Windows Server, Operating Systems, Windows XP, Help Desk Support, Windows 7, Citrix, Linux, Laptops, HP, Printers, Vendor Management, Microsoft Office, Networking
Education
Pensacola Christian College 1994 — 2001
Business
Pensacola Christian College
Bachelor of Science (B.S.)
CSC February 2013 - Present
CSC May 2011 - February 2013
West Corp August 2009 - May 2011
Synergy Solutions, Inc. - Scottsdale, AZ September 2008 - June 2009
Choicepoint Precision Marketing May 2001 - September 2008
Skills
Active Directory, SQL, VBScript, System Administration, Windows Server, Operating Systems, Windows XP, Help Desk Support, Windows 7, Citrix, Linux, Laptops, HP, Printers, Vendor Management, Microsoft Office, Networking
Education
Pensacola Christian College 1994 — 2001
Business
Pensacola Christian College
Bachelor of Science (B.S.)
Gerard DeLa Garza's West Corp. Experience August 2008 - November 2009
Job Sales Manager at Texas Land Tract Company
Industry Banking
Experience
Texas Land Tract Company November 2011 - Present
G&S May 2010 - October 2011
West Corp August 2008 - November 2009
DLG 2006 - 2008
AmeriCredit April 1995 - July 2006
BankOne 1992 - 1995
Skills
Risk Management, Leadership, Banking, Process Improvement, Leadership Development, Recruiting, Strategic Planning, Business Analysis, Financial Analysis, Project Management, Sales Management, Call Center, Credit, Vendor Management, Relationship Management, Operations Management, Change Management, Executive Management, Team Building, Coaching, Call Centers
Education
Texas State University 1980 — 1982
BBA, Management
Del Mar College 1978 — 1980
AA, Business
Texas Land Tract Company November 2011 - Present
G&S May 2010 - October 2011
West Corp August 2008 - November 2009
DLG 2006 - 2008
AmeriCredit April 1995 - July 2006
BankOne 1992 - 1995
Skills
Risk Management, Leadership, Banking, Process Improvement, Leadership Development, Recruiting, Strategic Planning, Business Analysis, Financial Analysis, Project Management, Sales Management, Call Center, Credit, Vendor Management, Relationship Management, Operations Management, Change Management, Executive Management, Team Building, Coaching, Call Centers
Education
Texas State University 1980 — 1982
BBA, Management
Del Mar College 1978 — 1980
AA, Business
Elsie Adams's West Corp. Experience July 2012 - Present
Job Benefit/LOA Specialist at Baptist Health System
Industry Human Resources
Experience
Baptist Health System December 2012 - Present
West Corp July 2012 - Present
Schertz, Cibolo September 2010 - May 2012
Pace Americas (Volt) August 2011 - November 2011
United Services Automobile Association June 2004 - January 2008
USAA October 2003 - May 2004
USAA September 1998 - October 2003
USAA January 1989 - September 1998
Skills
Benefits Administration, Payroll, Onboarding, Employee Benefits, Performance Appraisal, FMLA, Orientation, Payroll Processing, Administration, Microsoft Office, Customer Service, Background Checks, Employee Handbooks, Compensation, Benefits, HR Policies, New Hire Orientations
Education
Colorado Technical University 2008 — 2011
BSBA, Business Management, 3.88
Colorado Technical University 2008 — 2011
A.S; Associate of Science, General Studies
Baptist Health System December 2012 - Present
West Corp July 2012 - Present
Schertz, Cibolo September 2010 - May 2012
Pace Americas (Volt) August 2011 - November 2011
United Services Automobile Association June 2004 - January 2008
USAA October 2003 - May 2004
USAA September 1998 - October 2003
USAA January 1989 - September 1998
Skills
Benefits Administration, Payroll, Onboarding, Employee Benefits, Performance Appraisal, FMLA, Orientation, Payroll Processing, Administration, Microsoft Office, Customer Service, Background Checks, Employee Handbooks, Compensation, Benefits, HR Policies, New Hire Orientations
Education
Colorado Technical University 2008 — 2011
BSBA, Business Management, 3.88
Colorado Technical University 2008 — 2011
A.S; Associate of Science, General Studies
Vincent Oliver's West Corp. Experience October 2005 - October 2006
Job Information Assurance Specialist
Industry Computer & Network Security
Experience
Cosentry March 2015 - October 2015
Leapset February 2014 - August 2014
Univeristy Of Phoenix May 2010 - April 2014
Primary Caregiver February 2010 - February 2014
EMS Inc January 2009 - January 2010
Gordmans Inc May 2007 - March 2008
West Corp October 2005 - October 2006
Stream International April 2004 - July 2005
US Robotics 1996 - 1997
Skills
Help Desk Support, Microsoft Office, Troubleshooting, Software Installation, Technical Support, Microsoft Word, Web Design, Microsoft Excel, PowerPoint, Ubuntu, CSS, Linux, Apache, Windows, HTML, Printers, JavaScript, Excel, Word, Microsoft, IT support, Salesforce.com, Data Entry, Account Management, CRM, Customer Retention, Customer Service, Point of Sales Systems, Software Quality
Education
Universirty of Phoenix 2012 — 2014
Systems Information Security, Systems Information Security, Senior
University of Phoenix 2010 — 2012
Associates, Computer Science
Waubonsie Valley High School
Waubonsie Valley High School
Cosentry March 2015 - October 2015
Leapset February 2014 - August 2014
Univeristy Of Phoenix May 2010 - April 2014
Primary Caregiver February 2010 - February 2014
EMS Inc January 2009 - January 2010
Gordmans Inc May 2007 - March 2008
West Corp October 2005 - October 2006
Stream International April 2004 - July 2005
US Robotics 1996 - 1997
Skills
Help Desk Support, Microsoft Office, Troubleshooting, Software Installation, Technical Support, Microsoft Word, Web Design, Microsoft Excel, PowerPoint, Ubuntu, CSS, Linux, Apache, Windows, HTML, Printers, JavaScript, Excel, Word, Microsoft, IT support, Salesforce.com, Data Entry, Account Management, CRM, Customer Retention, Customer Service, Point of Sales Systems, Software Quality
Education
Universirty of Phoenix 2012 — 2014
Systems Information Security, Systems Information Security, Senior
University of Phoenix 2010 — 2012
Associates, Computer Science
Waubonsie Valley High School
Waubonsie Valley High School
Jan Neville's West Corp. Experience April 2010 - October 2010
Job Administrative Assistant at Heat & Treat of South Texas, LLC
Industry Wholesale
Experience
Heat & Treat of South Texas, LLC October 2013 - Present
LadyBugg Productions March 2012 - March 2013
Multicarte, Inc. October 2010 - October 2011
West Corp. April 2010 - October 2010
Skills
Customer Satisfaction, Outlook, Editing, Sales, Public Speaking, Teaching, Data Entry, Customer Retention, Team Leadership, Social Networking, Microsoft Office, Social Media, Teamwork, System Administration, Access, Management, Strategic Planning, Team Building, Leadership, Event Planning, Training, Advertising, PowerPoint, Recruiting, Social Media Marketing, Administrative..., Office Administration, Human Resources
Education
St. Philips College 2008 — 2010
English Language and Literature, General
Brookhaven Community College 1981 — 1982
Sociology
Texas Woman's University 1972 — 1973
Interior Design
Randolph High School 1969 — 1972
Diploma, General Studies
Heat & Treat of South Texas, LLC October 2013 - Present
LadyBugg Productions March 2012 - March 2013
Multicarte, Inc. October 2010 - October 2011
West Corp. April 2010 - October 2010
Skills
Customer Satisfaction, Outlook, Editing, Sales, Public Speaking, Teaching, Data Entry, Customer Retention, Team Leadership, Social Networking, Microsoft Office, Social Media, Teamwork, System Administration, Access, Management, Strategic Planning, Team Building, Leadership, Event Planning, Training, Advertising, PowerPoint, Recruiting, Social Media Marketing, Administrative..., Office Administration, Human Resources
Education
St. Philips College 2008 — 2010
English Language and Literature, General
Brookhaven Community College 1981 — 1982
Sociology
Texas Woman's University 1972 — 1973
Interior Design
Randolph High School 1969 — 1972
Diploma, General Studies
Michelle Woodside's West Corp. Experience January 2007 - June 2007
Job Premera
Industry Insurance
Experience
Premera / LifeWise Assurance Company March 2013 - Present
Office Depot December 2007 - March 2013
Routes/ Antech January 2006 - July 2007
West Corp January 2007 - June 2007
Phoenix Central Lab August 2005 - October 2006
ICT June 2001 - June 2004
Skills
Customer Service, Medical Terminology, Microsoft Excel, Invoicing, Microsoft Word, Microsoft Office, Outlook, Access, Accounts Receivable, 10 Key, PowerPoint, Time Management, Accounts Payable, QuickBooks, Data Entry, Office Equipment, Telephone Skills, Administrative..., Fax, Filing
Education
Spokane Community College 2010 — 2012
AAS, Medical Office Specialist
Carrington College-Spokane 2004 — 2005
Certificate, Veterinary Assistant
Premera / LifeWise Assurance Company March 2013 - Present
Office Depot December 2007 - March 2013
Routes/ Antech January 2006 - July 2007
West Corp January 2007 - June 2007
Phoenix Central Lab August 2005 - October 2006
ICT June 2001 - June 2004
Skills
Customer Service, Medical Terminology, Microsoft Excel, Invoicing, Microsoft Word, Microsoft Office, Outlook, Access, Accounts Receivable, 10 Key, PowerPoint, Time Management, Accounts Payable, QuickBooks, Data Entry, Office Equipment, Telephone Skills, Administrative..., Fax, Filing
Education
Spokane Community College 2010 — 2012
AAS, Medical Office Specialist
Carrington College-Spokane 2004 — 2005
Certificate, Veterinary Assistant
Brittany Hodges's West Corp. Experience October 2010 - April 2011
Job Customer Service Rep at West at Home
Industry Consumer Services
Experience
West at Home October 2011 - Present
Connextions May 2011 - June 2011
West Corp October 2010 - April 2011
Education
The Art Institute of Charlotte 2009 — 2010
Web Design
Northern Nash High 2005 — 2009
Diploma
West at Home October 2011 - Present
Connextions May 2011 - June 2011
West Corp October 2010 - April 2011
Education
The Art Institute of Charlotte 2009 — 2010
Web Design
Northern Nash High 2005 — 2009
Diploma
Casie Krishnan's West Corp. Experience May 2005 - September 2005
Job Daycare Provider at Fun Family Daycare
Industry Financial Services
Experience
Fun Family Daycare January 2015 - Present
Jackson Hewitt November 2010 - April 2015
US Census Bureau April 2010 - June 2010
Brooks Apartments March 2010 - April 2010
AAFES September 2008 - December 2008
Shell Oil January 2007 - April 2007
West Corp May 2005 - September 2005
McDonald's Corporation October 2004 - January 2005
Walmart September 2003 - March 2004
Arby's August 2002 - September 2002
Skills
Customer Service, Typing
Education
Motlow State Community College 2003 — 2003
Business Management
Fun Family Daycare January 2015 - Present
Jackson Hewitt November 2010 - April 2015
US Census Bureau April 2010 - June 2010
Brooks Apartments March 2010 - April 2010
AAFES September 2008 - December 2008
Shell Oil January 2007 - April 2007
West Corp May 2005 - September 2005
McDonald's Corporation October 2004 - January 2005
Walmart September 2003 - March 2004
Arby's August 2002 - September 2002
Skills
Customer Service, Typing
Education
Motlow State Community College 2003 — 2003
Business Management
Alycia Parker's West Corp. Experience May 2001 - October 2001
Job Employee Services Coordinator at IPG, Shared Services
Industry Marketing and Advertising
Experience
IPG, Shared Services September 2008 - Present
Time Customer Service January 2008 - May 2008
PayPal (an eBay Company) September 2005 - August 2007
University of Nebraska Medical Center February 2005 - September 2005
Recruiting Partners, Inc PayPal (Ebay) January 2005 - February 2005
Commerce Bank N.A October 2001 - February 2005
West Corp. May 2001 - October 2001
Hewlette Packard July 1999 - May 2001
Skills
Oracle PeopleSoft, BrassRing, Microsoft Office, SAP, IDE, SharePoint, AS400, Strong oral and written..., Excellent..., Strong administrative..., Excellent interpersonal..., Work well..., Strong interviewing..., Excellent multi-tasking..., Basic project..., Word, Excel, Access,..., Project Planning and...
Education
University of Nebraska at Omaha
Master of Public Administration (MPA), Public Administration, GPA: 3.79
University of Nebraska at Omaha
Bachelor of Science in Social Work (BSW), Social Work, GPA: 3.27
IPG, Shared Services September 2008 - Present
Time Customer Service January 2008 - May 2008
PayPal (an eBay Company) September 2005 - August 2007
University of Nebraska Medical Center February 2005 - September 2005
Recruiting Partners, Inc PayPal (Ebay) January 2005 - February 2005
Commerce Bank N.A October 2001 - February 2005
West Corp. May 2001 - October 2001
Hewlette Packard July 1999 - May 2001
Skills
Oracle PeopleSoft, BrassRing, Microsoft Office, SAP, IDE, SharePoint, AS400, Strong oral and written..., Excellent..., Strong administrative..., Excellent interpersonal..., Work well..., Strong interviewing..., Excellent multi-tasking..., Basic project..., Word, Excel, Access,..., Project Planning and...
Education
University of Nebraska at Omaha
Master of Public Administration (MPA), Public Administration, GPA: 3.79
University of Nebraska at Omaha
Bachelor of Science in Social Work (BSW), Social Work, GPA: 3.27
Jannie Johnson's West Corp. Experience June 2005 - January 2007
Job CUSTOMER SERVICE
Industry Consumer Services
Experience
Hills Tax Service June 2010 - May 2012
Hills Tax Service June 2010 - May 2011
Home Depot October 2008 - November 2010
EMBARQ February 2007 - April 2008
West Corp June 2005 - January 2007
Education
Edgecombe Community College
Accounting
NORTHERN NASH HIGH 2002 — 2005
HIGH SCHOOL DIPLOMA, Computer and Information Sciences and Support Services, 3.0
Northern Nash High School
Diploma
Hills Tax Service June 2010 - May 2012
Hills Tax Service June 2010 - May 2011
Home Depot October 2008 - November 2010
EMBARQ February 2007 - April 2008
West Corp June 2005 - January 2007
Education
Edgecombe Community College
Accounting
NORTHERN NASH HIGH 2002 — 2005
HIGH SCHOOL DIPLOMA, Computer and Information Sciences and Support Services, 3.0
Northern Nash High School
Diploma
Edmonia Harmon's West Corp. Experience July 2001 - May 2007
Job owner
Industry Consumer Services
Experience
Self-employed April 2008 - Present
West Corp. July 2001 - May 2007
7-Eleven April 1998 - June 2001
Education
Chula Vista comm 1989 — 1990
Norfolk State University 1976 — 1980
Self-employed April 2008 - Present
West Corp. July 2001 - May 2007
7-Eleven April 1998 - June 2001
Education
Chula Vista comm 1989 — 1990
Norfolk State University 1976 — 1980
Frank Concepcion's West Corp. Experience November 1991 - Present
Job Project Engineer at West Corp.
Industry Construction
Experience
West Corp. November 1991 - Present
Education
University of Puerto Rico-Mayaguez
Bachelor's degree, Electrical and Electronics Engineering
West Corp. November 1991 - Present
Education
University of Puerto Rico-Mayaguez
Bachelor's degree, Electrical and Electronics Engineering
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia