West Corporation

Industry: Telecommunications company

Description

West Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,

West Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at West Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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3,732 West Corporation employees in database. Find out everything there's to know about West Corporation employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

West Corporation Employees

Employee
Years
Job
Industry
Thressa Sweat Thressa Sweat Dallas/Fort Worth Area Details
Thressa Sweat's West Corporation Experience January 2009 - August 2009
Job Experienced Administrative Assistant ► Medical Office Specialist ► Problem Solver ► Let's Connect!
Industry Consumer Services
Experience
Office Support Professionals, LLC   December 2007 - Present
West Corporation   January 2009 - August 2009
Cirrus Health - The Surgery Centre at Craig Ranch   October 2005 - October 2006
UT Southwestern Medical Center  December 2000 - October 2005
CCN Managed Care, Inc.   August 1999 - December 2000

Skills
Call Centers, Telephony, Customer Satisfaction, Customer Experience, Wireless, Troubleshooting, IP, IVR, Telecommunications, Customer Service, Avaya, Technical Support, VoIP, Medical Records, Medical Billing, Medical Coding, HIPAA, EPIC Electronic Health..., IDX System, Microsoft Office, SIP, Customer Relations, Telephone Skills, Telemarketing

Education
Computer Learning Center   1997 — 1999
Associate of Science Degree, Computerized Business Systems, G.P.A. 4.0 / 4.0

Navarro College   1994 — 1997
Associate of Applied Science Degree, Business Administration, G.P.A 3.0 / 4.0

Monique Conway Monique Conway Tucson, Arizona Details
Monique Conway's West Corporation Experience May 2012 - August 2013
Job Director of Public Contact at Mesa Veterinary Clinic
Industry Marketing and Advertising
Experience
Mesa Veterinary Clinic   August 2013 - Present
West Corporation   May 2012 - August 2013
Wells Fargo  July 2007 - May 2011

Education
Northern Arizona University   2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Mountain View High School   2002 — 2006
Diploma, General Studies

Madeline Caldwell Madeline Caldwell Coeur D Alene, Idaho Details
Madeline Caldwell's West Corporation Experience February 2014 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Pitney Bowes  October 2014 - Present
West Corporation   February 2014 - Present
Center Partners  March 2010 - February 2014

Skills
Workforce Management, Telemarketing, Call Centers, Customer Satisfaction, Team Building, Customer Service, Team Leadership, Performance Management, Employee Training, Sales, Coaching, Time Management, Customer Retention

Education
North Idaho College   2007 — 2008
General Studies

Matt Cramblet Matt Cramblet Pensacola, Florida Details
Matt Cramblet's West Corporation Experience November 2005 - March 2007
Job Operations Staff Trainer at Alorica
Industry Professional Training & Coaching
Experience
Alorica  March 2007 - Present
West Corporation   November 2005 - March 2007
West Corporation   April 2002 - November 2005
West Corporation   November 2001 - April 2002
Electronic Data Systems  June 2000 - November 2001

Skills
Leadership Development, Training, Customer Service, Coaching, Performance Management, Personal Development, Organizational..., Executive Coaching, Team Building, Team Leadership, Call Centers, Learning Management..., Learning Management, Key Performance..., Employee Relations, Employee Engagement, Workshop Facilitation, Situational Leadership, Sales Process, Offshore Outsourcing, BPO, Program Management, Employee Training, Leadership, Management, Team Management, Staff Development

Education
Northwest Florida State College   1997 — 1999

Susan Rudnicki Susan Rudnicki Greater Omaha Area Details
Susan Rudnicki's West Corporation Experience November 2005 - January 2007
Job Senior Project Manager at Woodmen of the World
Industry Information Technology and Services
Experience
WoodmenLife  June 2014 - Present
ACI Worldwide  August 2012 - June 2014
West Interactive  October 2010 - July 2012
West Interactive  December 2008 - October 2010
West Interactive  January 2007 - December 2008
West Corporation   November 2005 - January 2007
West Corporation   August 2003 - November 2005
Kohl's  September 1997 - March 2004

Skills
Cross-functional Team..., Attention To Detail, Team Oriented, Self Starter, Strategic Planning, Operational Excellence, Staff Mentoring, Strategic Communications, Business Process..., Program Management, Team-oriented, Process Improvement, Call Centers, IVR, Leadership, Requirements Analysis, Project Management, Quality Assurance, PMO, Testing, Project Planning, CRM, Strategy, Management, Vendor Management, Databases, PMP, SDLC, Software Documentation, Training, Team Building, Integration, Software Project..., Visio, IT Management, Business Analysis, Project Portfolio...

Education
University of Nebraska at Omaha   1998 — 2002
Bachelor of Science, Management Information Systems

Northern Virginia Community College   1992 — 1996

Amanda R. Scripture MPA, BSW Amanda R. Scripture MPA, BSW Appleton, Wisconsin Details
Amanda R. Scripture MPA, BSW's West Corporation Experience June 2014 - February 2015
Job Fund Development Specialist at Reach Counseling Services and Best Friends Neenah/Menasha
Industry Hospital & Health Care
Experience
Reach Counseling Services and Best Friends Neenah Menasha   February 2015 - Present
West Corporation   June 2014 - February 2015
Cornerstone Management  February 2013 - February 2015
West Corporation   October 2012 - June 2014
CASA FC   2013 - 2014
Northeastern Illinois Public Safety Training Academy (NIPSTA)   July 2010 - June 2012
Legal Action of Wisconsin, Inc.   August 2009 - May 2010

Skills
Non-profits, Fundraising, Budgeting, Research, Special Events, Event Planning, Public Speaking, Writing, Social Media, Event Management, Customer Service, Team Building, Customer Relations, Public Relations, Microsoft Office, Administration, Community Outreach, Nonprofits, Volunteer Management, Budgets, Sales, Account Management, Competitive Analysis, Decision Analysis, Children, Property Management, Marketing, Management, Grant Writing, Grants, Community Development, Organizational..., Social Networking, Case Management, Program Development, Leadership Development, Leadership, Training, Data Analysis, Strategy, Policy, Strategic Planning

Education
Northern Illinois University   2010 — 2012
MPA, Public Administration/Nonprofit Management

University of Wisconsin-Oshkosh   2007 — 2010
BSW, Social Work

Brooke Juedes Brooke Juedes Wausau, Wisconsin Details
Brooke Juedes's West Corporation Experience April 2013 - Present
Job at
Industry Education Management
Experience
West Corporation   April 2013 - Present
Northcentral Technical College  December 2012 - Present
FedEx Office  December 2010 - April 2012
TJ Maxx  August 2010 - October 2011
Kmart Corporation  2009 - 2009
Golden Living  July 2007 - June 2008

Skills
Customer Service, Leadership, Merchandising, Marketing, Sales, Customer Satisfaction, Time Management, Data Entry, Inventory Management, Retail, Training, Team Building, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Team Leadership, Microsoft Excel, Social Networking

Education
Northcentral Technical College   2011 — 2014
Associate's degree, Undetermined

Tomahawk High School   2004 — 2008
Diploma, General Studies

Ayush Panta Ayush Panta Omaha, Nebraska Details
Ayush Panta's West Corporation Experience January 2008 - March 2010
Job Graduate Student
Industry Financial Services
Experience
Nebraska Nepalese Society   January 2008 - Present
University of Nebraska at Omaha, College of Business Administration   March 2013 - July 2013
Wells Fargo  June 2012 - February 2013
TD Ameritrade  August 2011 - November 2011
West Corporation   January 2008 - March 2010

Skills
Strategic Financial..., Financial Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Photoshop, Investments, Trading, Risk Management, Financial Modeling, Economics, Portfolio Management, Equities, Strategic Planning, Nonprofits, Events Coordination

Education
University of Nebraska at Omaha   2013 — 2014
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law

University of Nebraska at Omaha   2010 — 2011
Bachelors in Business Adminstration, Banking and Financial Market

Northwest Missouri State University   2007 — 2008
General Studies (Pre-req courses), Business Administration and Management, General

Travis Pittman Travis Pittman Tampa, Florida Details
Travis Pittman's West Corporation Experience December 2005 - June 2008
Job Merchant Services at nCrowd, Inc.
Industry Internet
Experience
Southwest Airlines  November 2014 - Present
nCrowd, Inc.   July 2012 - October 2014
Kmart Corporation  October 2009 - October 2011
City of Hampton  March 2004 - August 2010
TNT Resorts   May 2009 - May 2010
West Corporation   December 2005 - June 2008

Skills
Social Media Marketing, Email Marketing, Creative Writing, Merchant Services, Marketing Communications

Education
Norfolk State University
Bachelor of Science (B.S.), Mass Communication/Media Studies

David Paschal David Paschal Tulsa, Oklahoma Area Details
David Paschal's West Corporation Experience March 2014 - Present
Job at
Industry Telecommunications
Experience
AT&T  December 2014 - Present
West Corporation   March 2014 - Present
West Corporation   August 2012 - Present
ORS Nasco  2010 - July 2012
Ultimate Electronics  June 2009 - February 2010
Preferred Solutions Group   March 2009 - May 2009
US Cellular -ABS Communications   October 2007 - March 2009
Premier Locations  October 2008 - February 2009
Ultimate Electronics  June 2009 - 2009
Ultimate Electronics  October 2007 - 2009

Skills
Sales, Selling, Marketing, Management, Customer Retention, Customer Service, Training, Retail, Customer Satisfaction, Account Management, Sales Management, Team Building, Direct Sales, Sales Operations, Microsoft Office, Problem Solving, Inventory Management, CRM, Leadership, Call Centers, Android, Tablets, Public Speaking, Sales Process, Operations Management, Process Improvement, Recruiting

Education
Northeastern State University
Bachelor's Degree, Business Management

Connors State College   1998 — 2001
Associate of Science, Business Administration

Kim Vargas Kim Vargas Odessa/Midland, Texas Area Details
Kim Vargas's West Corporation Experience 2000 - 2003
Job Dispatcher at Dillon Transportation Inc
Industry Oil & Energy
Experience
Dillon Transportation Inc   November 2014 - Present
Blue Streak Transportation   February 2014 - November 2014
BNH   July 2012 - July 2013
MBT  March 2012 - July 2012
Select Energy Services  August 2011 - February 2012
4J Transports   September 2009 - July 2010
C&W Transports   2010 - 2010
Aok Transports   2009 - 2010
West Corporation   2000 - 2003

Skills
Gas, Oil/Gas, Petroleum, Energy Industry, Onshore, Natural Gas, Drilling, Upstream, Completion, Oil & Gas Industry, Pipelines, Oilfield, Offshore Drilling, Safety Management..., Supervisory Skills, Oil & Gas

Education
New Mexico State University   1999 — 2002
Criminalistics and Criminal Science

Brittney Hoffmann Brittney Hoffmann Omaha, Nebraska Details
Brittney Hoffmann's West Corporation Experience October 2014 - March 2015
Job First Impressions/Administrative Assistant at EMS, Inc.
Industry Human Resources
Experience
West Corporation   October 2014 - March 2015
Nebraska Wesleyan University-Computer Services Department   February 2011 - May 2014

Skills
Human Resources, SPSS, Research, Microsoft Word, Microsoft Office, Microsoft Excel, Data Entry, Telephone Skills, Customer Service, Teamwork

Education
Nebraska Wesleyan University   2010 — 2014
Bachelor's Degree, Psychology

Ashley Ambrosius Ashley Ambrosius Green Bay, Wisconsin Area Details
Ashley Ambrosius's West Corporation Experience June 2003 - June 2005
Job Agriculture Business Development at Bayland Buildings, Inc.
Industry Construction
Experience
Bayland Buildings, Inc.   June 2005 - Present
West Corporation   June 2003 - June 2005

Skills
Construction, Construction Management, Microsoft Office, AutoCAD, Microsoft Excel, Contract Management, Project Planning, Process Scheduler, Contract Negotiation, Project Coordination, Renovation, Team Building, Strategic Planning, Marketing, Sales

Education
Northeast Wisconsin Technical College   2003 — 2005
Associates Degree, Marketing

Seymour High

Seymour High

Kati Lee Kati Lee Greater San Diego Area Details
Kati Lee's West Corporation Experience July 2012 - September 2013
Job VoIP Technician at Atos
Industry Computer & Network Security
Experience
Atos  September 2015 - Present
Sound™  April 2015 - September 2015
RMM Solution   September 2013 - April 2015
West Corporation   July 2012 - September 2013

Skills
Networking, Linux, Windows Server, Active Directory, Virtualization, VMware, Computer Security, Cisco Technologies, Computers, Windows, Group Policy, Servers, Troubleshooting, Windows 7, Technical Support, Computer Hardware, Network Administration, Microsoft Exchange, Disaster Recovery, Customer Service, Microsoft Office, Citrix, Cisco Call Manager

Education
Northcentral Technical College   2011 — 2013
Associate's degree, Network and System Administration/Administrator

Dan Barnett Dan Barnett Greater Omaha Area Details
Dan Barnett's West Corporation Experience August 2014 - Present
Job Client Relationship Manager at West Corporation
Industry Marketing and Advertising
Experience
West Corporation   August 2014 - Present
Best Buy  2013 - 2014
C.H. Robinson   August 2012 - August 2013
Altria  February 2011 - August 2012
Enterprise Rent-A-Car  February 2010 - February 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Negotiation, Editing, Facebook, Social Networking

Education
Northwest Missouri State University   2004 — 2008
Bachelor of Science (BS), Broadcast Journalism

Stephanie Coachman Stephanie Coachman United States Details
Stephanie Coachman's West Corporation Experience August 2009 - Present
Job CSA at West Corporation
Industry
Experience
West Corporation   August 2009 - Present
United States Air Force  December 2001 - December 2007

Education
North Carolina Wesleyan College   2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

North Carolina Wesleyan College   2014 — 2016
Bachelor's degree, Accounting

Nadia Parker Nadia Parker San Antonio, Texas Details
Nadia Parker's West Corporation Experience October 2010 - February 2011
Job MA at Christus Santa Rosa Family Clinic
Industry Health, Wellness and Fitness
Experience
Christus Santa Rosa Family Clinic   May 2012 - Present
Christus Santa Rosa Family Clinic   April 2012 - Present
Christus Santa Rosa Family Clinic   April 2011 - Present
Southwest General Hospital  November 2010 - February 2011
West Corporation   October 2010 - February 2011

Skills
Microsoft Office, Healthcare, Microsoft Word, Research, PowerPoint, Management, Teaching, Marketing, Sales, Leadership

Education
Concorde Career Institute   2011 — 2011
MA, Medical/Clinical Assistant

National Park Community College   2005 — 2008
Computer Information/ Medical Office, Computer Information/ Medical Office

NPMC   2007 — 2007
Basic Arrhythmias Class, Basic Arrhythmias Class

Emily Griffith Opportunity School, Denver, Colorado   2003 — 2003
Certified Nurse Assistant (CNA), Certified Nurse Assistant (CNA)

Jennifer Marvin Jennifer Marvin Wausau, Wisconsin Area Details
Jennifer Marvin's West Corporation Experience May 2014 - December 2014
Job Unit Coordinator at WPS Health Insurance
Industry Insurance
Experience
WPS Health Insurance  December 2014 - Present
West Corporation   May 2014 - December 2014
Church Mutual Insurance Company  December 2006 - March 2014
Marshfield Clinic  May 2006 - November 2006
Colonial  February 2006 - April 2006
CellularOne, Inc.   October 1999 - May 2003

Skills
Customer Service, Analytics, E-Learning, 10 Key, Organization, Typing, Underwriting, Problem Solving, Working under Pressure, Fast-paced, Adaptable to Changes, Conflict Resolution, Flexible to Change, Listening to customers, Prioritize Workload, Handle Multiple..., Always Willing to Learn, Call Centers, Result Oriented, Proactive self-starter, Great communications..., Assertiveness, Team Leadership, Time Management, Accurate Data Entry, Multi Tasking, Goal Oriented, Complete Transactions, Interpret and execute..., Microsoft Word, Microsoft Excel, Collaboration, Teamwork, Coaching, Assisted in supervising..., Positive Can-do Attitude, Insurance, Telephone Skills, Analysis, Data Entry, Leadership, Customer Retention, Team Building, Training, Commercial Insurance, Outlook, Microsoft Office, General Insurance

Education
Rasmussen College   2014 — 2015
Bachelor’s Degree, Business Management, 3.97 GPA

Northcentral Technical College   2004 — 2006
AA Heath Care Business Services, Medical Insurance Specialist/Medical Biller

Lakeland Union High School   1991 — 1994
High School, General Studies

Sneha Vairagade Sneha Vairagade Greater Omaha Area Details
Sneha Vairagade's West Corporation Experience November 2014 - Present
Job Team Lead at West Corporation
Industry Information Technology and Services
Experience
West Corporation   November 2014 - Present
Wipro Technologies (Deputed at Intel,BLR)   June 2011 - January 2013
Wipro Technologies (Deputed at Nokia,Helsinki)   August 2010 - May 2011
Wipro Technologies (Deputed at Nokia ,BLR)   May 2009 - July 2010
Wipro Technologies  November 2008 - April 2009

Skills
Agile Methodologies, Test Automation, Linux, Perl, Shell Scripting, C, Testing, Unix, C++, ClearCase, Test Planning, Android, Unix Shell Scripting, Debugging, Git, Python, MeeGo, Quality Assurance, Qt, PL/SQL, JIRA, Mobile Applications, Integration, Mobile Devices, Tortoise SVN, Releases, Open Source, Team Leadership, SQL queries, ETL Tools, Business Intelligence

Education
University of Nebraska at Omaha   2013 — 2015
Masters(MS), Management Information Systems (MIS)

Nagpur University   2003 — 2007
B.E., Computer Engineering, First

NY school, M.H. Board, Bhandara   2002 — 2003
HSC, Science, 73.17%

NY school, M.H. Board, Bhandara   2000 — 2001
S.S.C, General, 66.26%

James A. Peterson James A. Peterson Greater Omaha Area Details
James A. Peterson's West Corporation Experience November 2006 - May 2008
Job Software Analyst at West Notifications Group
Industry Information Technology and Services
Experience
West Notifications Group  April 2013 - Present
CSG Interactive Messaging   June 2008 - March 2013
West Corporation   November 2006 - May 2008
West Interactive  March 2005 - November 2006
West Interactive  March 2002 - March 2005

Skills
Software Development, VXML (Voice XML), IVR, IVR Design &..., Report Development &..., Telecommunications, SQL, Agile Methodologies, Process Improvement, Linux, Team Leadership, Analysis, Vendor Management, Java, Perl, Shell Scripting, Unix, Requirements Analysis, Product Management, Project Management, Call Centers, Telephony, Program Management, VoIP, Software Project..., Integration, Subversion

Education
Northwest Missouri State University   1997 — 2001
Bachelor of Science (BS), Computer Science

Irecka Spencer Irecka Spencer Booneville, Mississippi Details
Irecka Spencer's West Corporation Experience 2010 - 2011
Job Warehouse at toys r us distribution center
Industry Hospital & Health Care
Experience
West Corp  June 2011 - Present
toys r us distribution center  August 2010 - Present
Avon Sales   May 2010 - Present
Gateway to better living   2011 - 2011
Dunkin' Brands  2011 - 2011
West Corporation   2010 - 2011
Toys R Us Distribution Center  July 2010 - December 2010
McDonald's Corporation  May 2008 - August 2010
Mc Donald's  May 2008 - August 2010

Skills
Customer Service, Warehousing, Healthcare, Unloading, Cooking, Data Loading, Distribution Center...

Education
Northeast Mississippi Community College   2012 — 2013

Youngstown State University   2011 — 2012

Cardinal Mooney High School ( 2007-2011 )

Hanna Mcdonald Hanna Mcdonald Coeur D Alene, Idaho Details
Hanna Mcdonald's West Corporation Experience March 2012 - Present
Job sales associate at West Corporation
Industry Telecommunications
Experience
West Corporation   March 2012 - Present
West Corporation   March 2012 - Present
2011Center partners   May 2011 - Present
Comfort Keepers  August 2010 - May 2011
Coldwater Creek  October 2009 - January 2010

Skills
Sales, Customer Service, Home Care, Inventory, house keeping, Waitressing

Education
alacca christian academy   1996 — 2009

North Idaho College
vet technitian

Al Corinth Al Corinth Rocky Mount, North Carolina Area Details
Al Corinth's West Corporation Experience October 2013 - February 2014
Job Help Desk at Southern Bank (TEK Systems)
Industry Banking
Experience
Southern Bank (TEK Systems)   April 2015 - Present
First Citizens Bank (The Select Group)   February 2014 - December 2014
West Corporation   October 2013 - February 2014
Merge Healthcare  February 2013 - May 2013
RBC Bank  October 2009 - March 2012
RBC Bank  February 2008 - October 2009
RBC Bank  March 1996 - January 2008

Skills
Quality Center, SDLC, Peregrine Service Center, Serena Business Mashups, Appro Loan Center, Fidelity Advanced..., IMPACS, Savings/Time, ISTQB Certified..., ISTQB Certified..., Business Requirements, Requirements Analysis, Testing, Quality Assurance, Documentation, Test Cases, Test Planning, User Acceptance Testing, Regression Testing, Requirements Gathering, Loans, Credit, Test Director, Defect Tracking, Banking, Touch Point, Profile, Loan Center, Mergers and..., Software Documentation, Visio, Business Analysis, Analysis, Systems Analysis, CRM, HP Quality Center, Software Quality..., Agile Methodologies

Education
Nash Community College   2013 — 2015
Certificate, Help Desk Technology

North Carolina State University   1975 — 1979
Bachelor of Science (BS)

Cliff Putnam Cliff Putnam Wausau, Wisconsin Area Details
Cliff Putnam's West Corporation Experience 2013 - 2013
Job Network Engineer at Frontier Communications
Industry Telecommunications
Experience
Frontier Communications  October 2013 - Present
Frontier Communications  May 2013 - October 2013
West Corporation   2013 - 2013
Northcentral Technical College  February 2012 - May 2012
Greenheck Fan Corporation  September 2007 - October 2009
UPS  October 1999 - September 2007

Skills
Windows Server, Windows 7, Windows XP Pro, Microsoft Office, MS Project, VMware, Linux Server, Icinga, Linux, SCCM, Apache, Cisco Technologies, Cisco Security, Cisco Call Manager, Cisco Routing &..., Network Administration, Cisco Routers, SONET, Frame Relay, MPLS, DWDM, DSL, DSLAM, VDSL2, ADSL, IP Technologies, Network Design, Network Architecture, Network Engineering, Troubleshooting, Cisco IOS

Education
Rasmussen College   2012 — 2014
Bachelors, Information Technology Management

Northcentral Technical College   2010 — 2012
Associates, Information Technology Networking, 3.6

Skye Lovik Skye Lovik Mason City, Iowa Details
Skye Lovik's West Corporation Experience August 2012 - August 2013
Job Woodharbor Custom Cabinetry
Industry Consumer Services
Experience
Woodharbor Custom Cabinetry   February 2014 - Present
West Corporation   August 2012 - August 2013
Staples  April 2010 - August 2012

Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, Technical Support, Customer Retention, Data Entry, Computer Hardware, Windows 7, Sales, Telephone Skills, Microsoft Office, Team Leadership, Telecommunications, Account Management, Outlook, Salesforce.com, Workforce Management, Process Improvement

Education
North Iowa Area Community College   2004 — 2006

Shannon Cheesbro Shannon Cheesbro Dallas/Fort Worth Area Details
Shannon Cheesbro's West Corporation Experience November 2007 - April 2012
Job QA Software Engineer at QuadraMed
Industry Information Technology and Services
Experience
QuadraMed  August 2014 - Present
Trustmark Companies  June 2012 - December 2013
West Corporation   November 2007 - April 2012

Skills
SQL, Test Planning, Software Documentation, Requirements Analysis, Software Quality..., Quality Assurance, SDLC, Business Analysis, Process Improvement, Agile Methodologies, Unix, Testing, Visio, Software Project..., IVR

Education
Northeastern State University   1995 — 1997
BSED, Mathematics

Goodmond Danielsen Goodmond Danielsen Greater Omaha Area Details
Goodmond Danielsen's West Corporation Experience September 2011 - April 2012
Job Associate Systems Consultant at Union Pacific Railroad
Industry Information Technology and Services
Experience
Union Pacific Railroad  May 2012 - Present
West Corporation   September 2011 - April 2012
Self-Employeed  2010 - 2011
Visiting Nurse Association  March 2009 - November 2010
Visiting Nurse Association  November 2005 - November 2010
Software Engineering  2004 - 2005
Omaha World-Herald  1997 - 2003
Aquila  1996 - 1997
Matrixx Marketing  1995 - 1996
First Data Corporation  1994 - 1995

Skills
Team Building, Strategic Planning, Data Center, Project Management, Disaster Recovery, Telecommunications, Software Documentation, Program Management, Process Improvement, Cisco Technologies, Servers, Security, Project Planning, Management, Information Technology, Leadership, Strategy, Troubleshooting, System Administration, Switches, Routers, Network Administration, Change Management, Networking, Budgets, Business Intelligence, Citrix, Linux, Performance Management, Firewalls, Technical Support, Business Development, VPN, Microsoft Exchange, Training, Windows, Active Directory, Access

Education
Iowa Western Community College
Associates, Electronics Technology

Northwest Missouri State University
Bachelors, Electronics Engineering

Thomas Jefferson High School

Breanna Houk Breanna Houk Appleton, Wisconsin Details
Breanna Houk's West Corporation Experience June 2014 - Present
Job Sales Associate at West Business Solutions
Industry Telecommunications
Experience
West Corporation   June 2014 - Present
Candeo Creative   January 2013 - February 2014
Management Information Office   September 2011 - June 2013
ITS Department   October 2009 - June 2010

Skills
Adobe Creative Suite, Facebook, Social Media, PowerPoint, CSS, Advertising, Photoshop, OS X, Dreamweaver, HTML, Windows, Computer Hardware, Social Media Marketing, Customer Service, WordPress, Microsoft Office, Web Design, Blogging, Web Development, Japanese, Mac OS X, Technology, Writing, Sales, Telecommunications, Technical Support, Help Desk Support, Phone Etiquette, Mobile Devices, Mobile Advertising, Mobile Communications

Education
University of Wisconsin-Oshkosh   2011 — 2014
Bachelor of Arts (B.A.), Journalism (Advertising) & Japanese

North Central College   2008 — 2011

Brittany Kirking Brittany Kirking Spokane, Washington Area Details
Brittany Kirking's West Corporation Experience April 2008 - Present
Job Recruiter at West Corporation
Industry Telecommunications
Experience
West Corporation   April 2008 - Present
Coldwater Creek  May 2006 - January 2008

Education
University of Idaho   2004 — 2006
Bachelors, Communications

North Idaho College   2002 — 2004
Associates, Business Administration

Damon Wiegert Damon Wiegert Greater Omaha Area Details
Damon Wiegert's West Corporation Experience June 2009 - November 2010
Job Proposal Management Professional
Industry Defense & Space
Experience
CSSS.NET  June 2011 - Present
West Corporation   June 2009 - November 2010
SIRE Technologies  February 2006 - February 2008
Hewlett-Packard  July 2000 - May 2005

Education
Nebraska Wesleyan University   1996 — 2000
B.S., Business Administration; Emphasis in Finance & Computer Science

Torrey Robb Torrey Robb Greater Omaha Area Details
Torrey Robb's West Corporation Experience January 2001 - December 2010
Job Senior Director Finance & Accounting at InterCall, a subsidiary of West Corp
Industry Outsourcing/Offshoring
Experience
InterCall, a subsidiary of West Corp   January 2013 - Present
InterCall, a subsidiary of West Corp   January 2011 - December 2012
West Corporation   January 2001 - December 2010
Price Waterhouse Coopers  September 1998 - January 2001
First Commerce Technologies  August 1995 - May 1996

Skills
Financial Analysis, Variance Analysis, Financial Reporting, Accounting, Financial Modeling, Auditing, Business Planning, Financial Accounting, Managerial Finance, Forecasting, Due Diligence, Strategic Planning, Operating Budgets, Department Budgeting, Financial Forecasting, Revenue Recognition, Revenue Forecasting, Long Range Planning, Flexible Budgeting, CapEx Projections, Executive Financial..., Financial Operations..., Analysis, Management, Leadership

Education
University of Nebraska-Lincoln   1996 — 1998
Masters of Professional Accountancy (MPA), Accounting & Finance

Nebraska Wesleyan University   1992 — 1996
BSBA, Business, Accounting

M. David May M. David May Greater Denver Area Details
M. David May's West Corporation Experience 1991 - 1998
Job Contact Center Professional
Industry Consumer Services
Experience
Schumacher Group  July 2011 - February 2014
TSC Solutions   February 2011 - June 2011
NCO Financial Systems  December 2010 - February 2011
Contact Centers of America  2008 - December 2010
TRG Customer Solutions  2007 - 2008
TRG Customer Solutions  2006 - 2007
Reese Teleservices (Aquired by TRG Customer Solutions in 2005)   2003 - 2005
ICM (International Community Marketing)   1998 - 2003
West Corporation   1991 - 1998
Neodata (formally TMI Corp)   1988 - 1991

Skills
Customer Experience, Customer Service, Call Center Development, Call Center, Vendor Management, Contact Centers, Workforce Management, Operations Management, Process Improvement, BPO, Sales, Call Centers, Account Management, IVR, Outsourcing, Customer Retention, CRM, Management, Customer Satisfaction, Performance Management, Inbound Marketing, Business Development, Coaching, Leadership, Training, Telecommunications, Telemarketing, Strategy, Team Building, Strategic Planning, Avaya, Business Process..., Cross-functional Team..., Executive Management, Advocate, Start-ups, Salesforce.com

Education
Nebraska Wesleyan University   1988 — 1992
Bachelors of Science, Business Administration, Marketing, Mathmatics

Craig Webster Craig Webster Omaha, Nebraska Details
Craig Webster's West Corporation Experience 2006 - Present
Job
Industry Information Services
Experience
West Corporation   2006 - Present
West Interactive  1997 - 2006
West Interactive  1991 - 1996
West Interactive  1989 - 1990
TEL-Line Systems, Inc.   1988 - 1989
TEL-Line Systems, Inc.   1986 - 1988

Skills
IVR, CTI, Windows, VoIP, Call Center, Telecommunications, Telephony, Unified Communications, Linux, Call Centers, Vendor Management, Enterprise Software, Troubleshooting, Product Management, Outsourcing, Integration, SDLC, Software Development, Mobile Devices, SaaS, CRM, Customer Experience, Requirements Analysis, Professional Services, SIP, Data Center, Disaster Recovery, Solution Architecture, IT Management, IP, Managed Services, Cloud Computing, Wireless, Pre-sales, Unix, Virtualization, Software Project..., Cisco Technologies, Contact Centers, Enterprise Architecture, Security, TCP/IP, Avaya, Solution Selling, IT Strategy, Go-to-market Strategy, Perl, Network Security, ITIL, Network Design

Education
North Dakota State University   1986 — 1990
Master of Science (M.S.), Computer Science

North Dakota State University   1981 — 1985
Bachelor of Science (B.S.), Computer Science

Rodney Holley Rodney Holley Edenton, North Carolina Details
Rodney Holley's West Corporation Experience November 2011 - March 2012
Job Military Professional
Industry Military
Experience
N.C. Army National Guard   2012 - Present
West Corporation   November 2011 - March 2012
North Carolina Wesleyan College  August 2010 - April 2011
Dollar General  June 2008 - December 2010
North Carolina Wesleyan College  August 2007 - April 2008
North Carolina Wesleyan College  August 2007 - April 2008

Skills
Microsoft Office, Customer Service, Leadership, Microsoft Excel, Project Management, Public Speaking, Team Leadership, Leadership Development, Team Building, Microsoft Word, Teaching

Education
North Carolina Wesleyan College   2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General

Brittany Kirking Brittany Kirking Spokane, Washington Area Details
Brittany Kirking's West Corporation Experience May 2008 - January 2012
Job Physician Relations at Apogee Physicians
Industry Staffing and Recruiting
Experience
Apogee Physicians  January 2012 - Present
West Corporation   May 2008 - January 2012
Coldwater Creek  May 2006 - February 2008

Skills
Applicant Tracking..., Recruiting, Interviews, Training, College Recruiting, Onboarding, Internet Recruiting, Customer Service, Leadership, Human Resources, Outlook, Healthcare, Hiring

Education
University of Idaho   2004 — 2006
Bachelor's degree, Communications

North Idaho College   2002 — 2004
Associate's degree, Business Administration and Management, General

Melvin Clifton Melvin Clifton Rocky Mount, North Carolina Details
Melvin Clifton's West Corporation Experience August 2014 - Present
Job Customer Service Representative at West Corporation
Industry Retail
Experience
West Corporation   August 2014 - Present
T-Mobile  October 2013 - August 2014
Cummins Inc.  2013 - 2013
Harrold & Associates, DDS   April 2012 - October 2012
Best Buy  June 2010 - May 2012

Skills
Sales, Receptionist Duties, Customer Service, Sterilization, Assembly Lines

Education
Penn Foster Career Schools   2013 — 2014
Dental Assisting/Assistant

North Carolina Central University   2007 — 2010

Nash Central High School   2003 — 2007

Ben Stephenson PMP Ben Stephenson PMP Piedmont, Oklahoma Details
Ben Stephenson PMP's West Corporation Experience September 2000 - March 2008
Job Technical Support Manager at Dell
Industry Information Technology and Services
Experience
Dell  October 2011 - Present
Dell  June 2010 - October 2011
Dell  July 2008 - June 2010
Oklahoma Air National Guard  February 2005 - February 2009
Dell  March 2008 - July 2008
West Corporation   September 2000 - March 2008
Oklahoma Army National Guard  October 1995 - October 2004

Skills
Project Management, Information Technology, Leadership, Telecommunications, Call Centers, Team Management, Training, Customer Experience, Management, Strategy, Risk Management, Coaching, Team Leadership

Education
Techskills-Oklahoma   2007 — 2008
Information Technology

Keesler AFB   2006 — 2006
Communications Computer Systems Control training

Fort Sill Lawton, Ok   2003 — 2003
Basic Noncommissioned Officers Course

Camp Ball, LA   2002 — 2002
Primary Leadership Development Course

Northern Oklahoma College   1996 — 1997
Classes in general business and communication

Rashana Hicks Rashana Hicks Austell, Georgia Details
Rashana Hicks's West Corporation Experience December 2006 - Present
Job Live Home Operator at West Corporation
Industry Internet
Experience
West Corporation   December 2006 - Present

Education
Norfolk State University   1998 — 2000
Accounting

Caryl Terry Caryl Terry Greater Omaha Area Details
Caryl Terry's West Corporation Experience July 2010 - April 2011
Job Associate Marketing Operations Specialist at Oriental Trading Company
Industry Marketing and Advertising
Experience
Oriental Trading Company  February 2015 - Present
Caesars Entertainment Corporation  December 2011 - February 2015
Caesars Entertainment Corporation  August 2011 - December 2011
PayPal  April 2011 - August 2011
West Corporation   July 2010 - April 2011
Northwest Missouri State University  August 2009 - April 2010
Northwest Missouri State University  August 2009 - December 2009
Creative Learning Center  June 2004 - August 2009
Northwest Missouri State University  May 2009 - May 2009

Skills
Social Media Monitoring, Photoshop, Illustrator, Dreamweaver, Flash, Lightwave, Captivate, HTML + CSS, ActionScript, Java, JavaScript, Windows 7, Windows XP Professional, Microsoft Office 2007, Microsoft Office 2010, Facebook, Twitter, Microsoft Office

Education
Northwest Missouri State University   2006 — 2010
B.S., IDM - New Media

Millard North High School   2002 — 2006
High School, General Courses

Tony Baboolal Tony Baboolal Orlando, Florida Area Details
Tony Baboolal's West Corporation Experience 1995 - 1997
Job Lead AIX Build Engineer/SME at The Walt Disney Company
Industry Entertainment
Experience
The Walt Disney Company  July 2012 - Present
DTCC  September 2008 - April 2012
HP  May 2008 - September 2008
JPMorganChase & Company   April 2006 - July 2008
Enron  2002 - 2006
Dickens Services Group / Professional Services   1998 - 2001
BankOne Corporation / IBM Global Services   1998 - 2001
West Interactive  1995 - 1997
West Corporation   1995 - 1997

Skills
AIX, Cluster, Disaster Recovery, System Administration, Architecture, Virtualization, Testing, IBM pSeries, Servers, Unix, SAN, Storage, Solaris, Infrastructure, Hardware, HACMP, Architectures, Linux, Operating Systems, IT Service Management, Cloud Computing, VMware, Data Center, High Availability, Storage Area Networks, Security, HMC, NIM, Enterprise Architecture, Information Technology, GPFS, IBM AIX

Education
Gateway College   1993 — 1995
Associate of Applied Science

Northwest Missouri State University   1990 — 1993
Bachelor of Science

Southwestern Community College   1987 — 1989
Associate of Science

John Spartz John Spartz Littleton, Colorado Details
John Spartz's West Corporation Experience December 2010 - July 2012
Job Cloud Services
Industry Information Technology and Services
Experience
AT&T Global Services  June 2012 - Present
West Corporation   December 2010 - July 2012
Aspect Software  January 2005 - December 2010
Concerto Software (Now Aspect Software)   2001 - 2005
CELLIT Technologies  May 2001 - December 2001
AT&T  1999 - May 2001
AT&T  1996 - 1998
AT&T  1995 - 1996
AT&T  1990 - 1995
AT&T  1988 - 1990

Skills
SaaS, SMS, Selling, Marketing Management, Self Service, IVR, CTI, Contact Centers, Unified Communications, ACD, Call Center, Workforce Management, Solution Selling, Telephony, Enterprise Software, Voice Over, VoIP, Call Logging, SIP, Telecommunications

Education
Northern Illinois University   1979 — 1983
Bachelor of Science, Computer Science

Shameka Lewis-McKinnon Shameka Lewis-McKinnon Tarboro, North Carolina Details
Shameka Lewis-McKinnon's West Corporation Experience October 2005 - December 2006
Job Sales at CenturyLink
Industry Telecommunications
Experience
BPL Plasma  September 2015 - Present
CenturyLink  December 2006 - May 2012
West Corporation   October 2005 - December 2006

Education
North Carolina Agricultural and Technical State University   2001 — 2005
Computer Science

North Carolina A&T State University   2001 — 2002
Computer Science

Rose Philomel Bernardsha Rose Philomel Bernardsha Omaha, Nebraska Details
Rose Philomel Bernardsha's West Corporation Experience 2005 - 2010
Job Java/J2EE developer at First National Bank of Omaha
Industry Telecommunications
Experience
First National Bank of Omaha  November 2012 - Present
West Corporation   2005 - 2010
Tulane University  January 2002 - August 2004

Skills
Unix, SQL, XML, Java, Web Services, Linux, JavaScript, SDLC, Perl, Weblogic, Tomcat, Informix, Databases, Java Enterprise Edition, Shell Scripting, JSP, Apache, Unix Shell Scripting, Struts, Software Development, HTML, Troubleshooting, EJB, JDBC, Servlets, Eclipse, DB2, SOA, WebLogic

Education
Tulane University   2002 — 2004
Master's degree, Electrical, Electronics and Communications Engineering, 4.0

National Institute of Technology, Trichy   1996 — 2000
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering, First Class

Emily Stinger Emily Stinger Omaha, Nebraska Details
Emily Stinger's West Corporation Experience May 2002 - October 2005
Job Sr. Consultant at Object Partners, Inc.
Industry Computer Software
Experience
Object Partners, Inc.   July 2015 - Present
Gallup  November 2006 - July 2015
Vanguard Research Gov't Contracting   October 2005 - November 2006
West Corporation   May 2002 - October 2005

Skills
AngularJS, Ember.js, JavaScript, jQuery, HTML5, CSS, LESS, XML, Java, SQL, Business Analysis, Software Development, Git, Subversion, Linux, Mac OS, Web Development, Requirements Analysis, Software Project...

Education
Northwest Missouri State University   1998 — 2002
Bachelor of Science (BS), Computer Science

Jeffrey Worden Jeffrey Worden Arlington Heights, Illinois Details
Jeffrey Worden's West Corporation Experience May 2002 - December 2009
Job Account Manager at Sonoco
Industry Packaging and Containers
Experience
Sonoco  March 2015 - Present
Sonoco  February 2010 - March 2015
West Corporation   May 2002 - December 2009

Skills
Vendor Management, Telecommunications, VoIP, Call Centers, Customer Satisfaction, Inventory Management, Manufacturing, Team Building, Supply Chain Management, Continuous Improvement, Process Improvement, Forecasting, Account Management, Supply Chain, Troubleshooting, Cross-functional Team..., Customer Service, Lean Manufacturing, Management, Product Development, Packaging

Education
Northern Illinois University   2000 — 2002
Bachelor's degree, Marketing

Rock Valley College   1997 — 2000
Associate of Science (AS), Business Administration and Management, General

Sandler

Chance Irvine Chance Irvine Greater Omaha Area Details
Chance Irvine's West Corporation Experience 2004 - 2007
Job Director of IT Operations at Proxibid
Industry Information Technology and Services
Experience
Proxibid  February 2011 - Present
U.S. Navy Reserve   July 1993 - Present
Airlite Plastics Co  February 2007 - February 2011
West Corporation   2004 - 2007
West Interactive  2001 - 2004
Times-N Systems  December 2000 - June 2001
West Interactive  June 1998 - December 2000

Skills
Leadership, IT Infrastructure..., Infrastructure..., Remote Infrastructure..., Change Management, Project Management, Budgets, Contract Management, Contractual Agreements, Contract Negotiation, RFP, RFP Generation, Requirements Analysis, System Architecture, Private Cloud, Rackspace Cloud, Virtualization, Analysis, Software Documentation, Customer Service, JIRA, Confluence, IVR, Software Lifecycle..., Facilities Management, Mission Critical..., Network Security, Security, System Administration, Linux, Information Security

Education
Northwest Missouri State University   1991 — 1998
BS:, Geography. Minor: Computer Science/Information Systems

Tarkio High School   1987 — 1991

Andrea Geyer Andrea Geyer Green Bay, Wisconsin Area Details
Andrea Geyer's West Corporation Experience May 2015 - July 2015
Job Service Representative at BMO Harris Bank
Industry Banking
Experience
BMO Harris Bank  August 2015 - Present
Greenhouse Agency, Inc  September 2014 - Present
West Corporation   May 2015 - July 2015
Abercrombie & Fitch  April 2011 - April 2015
ALDO Group  September 2012 - November 2012
Shopko  June 2009 - March 2011

Skills
Customer Service, Cashiering, Cash Handling, Retail, Merchandising, Microsoft Office, Time Management, Microsoft Word, PowerPoint, Cash Register, Customer Satisfaction, Telephone Skills, Facebook, Social Networking, Sales, Teamwork, Visual Merchandising, Phone Etiquette, Professional Phone..., Keyboard Skills, People Skills, Marketing, Call Centers, Microsoft Excel, Customer Experience, Fashion, Loss Prevention, Retail Sales

Education
Rasmussen College   2013 — 2015
Bachelor's degree, Business Administration and Management, General

Northeast Wisconsin Technical College   2012 — 2013
Psychological and Behavioral Studies Certificate, Psycholgoy

University of Wisconsin-Oshkosh   2010 — 2012
Bachelor's degree, Business Management

Brianna Patrick Brianna Patrick Tulsa, Oklahoma Details
Brianna Patrick's West Corporation Experience June 2009 - August 2009
Job Business to Business Specialist/Offline at US CellularAnswer Wireless
Industry Banking
Experience
US Cellular-Answer Wireless  April 2014 - Present
City National Bank and Trust  June 2011 - April 2014
West Corporation   June 2009 - August 2009
Dollar Thrifty Automotive Group  January 2008 - December 2008

Skills
Customer Satisfaction, B2B, Banking, Sales Operations, Customer Service, Sales, Coaching, Credit, Training

Education
Northeastern State University
BA, Management- Human Resource; Human Resource Management

Timothy Claflin Timothy Claflin Post Falls, Idaho Details
Timothy Claflin's West Corporation Experience June 2010 - June 2012
Job Internet Sales Manager/ BDC Director at Findlay Nissan
Industry Automotive
Experience
Findlay Nissan   August 2014 - Present
The Coeur d'Alene Golf and Spa Resort  May 2013 - August 2014
The Coeur d'Alene Golf and Spa Resort  September 2013 - May 2014
West Corporation   June 2010 - June 2012
West Corporation   June 2009 - June 2010

Skills
E-commerce

Education
North Idaho College   2011 — 2013
Business Administration and Management, General

Preston M. Irving Preston M. Irving Madison, Wisconsin Area Details
Preston M. Irving's West Corporation Experience July 2010 - June 2014
Job District Executive | Glacier's Edge Council
Industry Nonprofit Organization Management
Experience
Boy Scouts of America  October 2014 - Present
Wells Fargo  June 2014 - October 2014
West Corporation   July 2010 - June 2014

Skills
Customer Service, Sales, Leadership, Team Building, B2B, Microsoft Office, Account Management, Marketing, New Business Development, Public Speaking, Strategic Planning, Team Leadership, Sales Process, Sales Management, Lead Generation, Inventory Management, Event Planning, Coaching, Nonprofits, Public Relations, Project Management, Small Business, Strategy, Entrepreneurship, Training, Direct Sales, Time Management, Teamwork, Process Improvement, Brand Development, Management, Business Development, Social Networking, Volunteer Management, Event Management, Customer Satisfaction, Program Development, Community Outreach, Leadership Development, Program Management, Fundraising, Social Media, Non-profit Volunteering

Education
Edgewood College   2005 — 2007
Education, Elementary Education and Teaching

New England College   1992 — 1997
Environmental studies, environmental science

Joseph Foerster Joseph Foerster Madison, Wisconsin Area Details
Joseph Foerster's West Corporation Experience January 2015 - Present
Job Customer service and sales
Industry Public Safety
Experience
West Corporation   January 2015 - Present
segrados   2014 - Present
SPI - Security Protection & Investigations   July 2013 - September 2014

Skills
Microsoft Office, Microsoft Excel, Leadership, Team Building, Microsoft Word, Management, Training, Public Speaking

Education
Northern Michigan University   2011 — 2012

Northern Michigan University

Renee Austin Renee Austin Birmingham, Alabama Details
Renee Austin's West Corporation Experience October 2008 - July 2009
Job Lead Esthetician
Industry Cosmetics
Experience
Massage Envy Spa  Inquiry ProcessorBrown Mackie CollegeApril 2013 - January 2014
Brown Mackie College  June 2011 - April 2013
DIRECTV  November 2009 - May 2011
West Corporation   October 2008 - July 2009
Horseshoe Casino  2000 - 2008
Fashion Cents  1999 - 2002

Skills
Facials, Microdermabrasion, Brazilian Waxing, Facial and Body Waxing, Lash and Brow tinting, Back Facials, Hydrotherapy, Customer Service, Data Entry, Chemical Peels, Microsoft Excel, Sales, Microsoft Office, Time Management, Microsoft Word, Public Speaking, Higher Education, Spreadsheets, Office Administration, Sales Management, Training, Leadership, Management, Budgets, Staff Development, Team Building, Teaching

Education
AVEDA INSTITUTE - BIRMINGHAM   2014 — 2015
Aesthetician/Esthetician and Skin Care Specialist

University of Phoenix   2013 — 2013
Business Administration and Management, General

Northwest Mississippi Community College   2004 — 2006
Paralegal

Johnson High School

James Hakim James Hakim San Antonio, Texas Area Details
James Hakim's West Corporation Experience June 2013 - February 2015
Job Recruiter at University Health System
Industry Human Resources
Experience
University Health System  August 2015 - Present
Alorica  March 2015 - August 2015
West Corporation   June 2013 - February 2015
ADP  June 2012 - August 2012
Redcats  November 2005 - April 2007

Education
New Mexico State University   2008 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management

Kimberly Frieders Kimberly Frieders Greater New York City Area Details
Kimberly Frieders's West Corporation Experience 1992 - 2009
Job Expedited D to C Shipping | eCommerce & Subscription Specialist | Parcels, Marketing Parcels, BPM
Industry Marketing and Advertising
Experience
OSM Worldwide  October 2013 - Present
Ignite Media Solutions  February 2012 - October 2013
Affinion Group  2010 - 2011
www.AsSeenOnTV.com, a division of DeliveryAgent Inc.   2009 - 2010
West Corporation   1992 - 2009
E&M Advertising  1990 - 1992
American Institute of Physics  October 1989 - October 1990
Prentice Hall Law & Business   January 1989 - October 1989
ProQuest  August 1986 - January 1988

Skills
Leadership, Lead Generation, Direct Response, Direct Marketing, Telemarketing, Customer Acquisition, Inbound Marketing, Email Marketing, Multi-channel Marketing, SEM, New Business Development, Online Advertising, Product Marketing, Product Development, Marketing, Advertising, E-commerce, Social Networking, Integrated Marketing, Start-ups, New Media, Call Centers, SEO, Entrepreneurship, Digital Media, CRM, Strategic Partnerships, Digital Strategy, Media Buying, Creative Direction, Digital Marketing, Customer Experience, Marketing Strategy, Public Relations

Education
New York University   1990 — 1992
MS

University of Michigan
BA

Lonnie Hewuse Lonnie Hewuse Kewaunee, Wisconsin Details
Lonnie Hewuse's West Corporation Experience September 2015 - Present
Job Enterprise Technical Services Supervisor at West Corporation
Industry Computer Networking
Experience
West Corporation   September 2015 - Present
West Corporation   April 2015 - September 2015
Remote Operations Company   November 2011 - March 2015

Skills
Network Administration, Windows Server, Windows 7, Servers, Active Directory, Troubleshooting, Cisco Technologies, Network Security, Microsoft Office, VMware, Computer Hardware, Windows, Software Installation, Software Documentation, Microsoft Exchange

Education
Northeast Wisconsin Technical College   2006 — 2008
Network Specialist

Northeast Wisconsin Technical College   2004 — 2007
Associate's degree, Network and System Administration/Administrator

Alexandra Russman Alexandra Russman Greater Omaha Area Details
Alexandra Russman's West Corporation Experience February 2013 - Present
Job Human Resources Manager at West Corporation
Industry Telecommunications
Experience
West Corporation   February 2013 - Present
West Corporation   July 2011 - February 2013
West Corporation   May 2010 - July 2011

Skills
Employee Engagement, Data Entry, Recruiting, Applicant Tracking..., Leadership, Talent Acquisition, Sourcing, Hiring, Human Resources, Training, Employee Relations, Onboarding, Interviews, Talent Management, HR Policies, Performance Management, Employee Training, PeopleSoft, Internet Recruiting, Screening

Education
Nebraska Wesleyan University   2006 — 2010
BA, Psychology

Steve Walter Steve Walter Appleton, Wisconsin Details
Steve Walter's West Corporation Experience December 2014 - Present
Job Corporate Sales & Business Development at West Corporation
Industry Telecommunications
Experience
West Corporation   December 2014 - Present
Jones Sign Co., Inc.   December 2013 - December 2014
West Corporation   October 2010 - December 2013
West Business Services  April 2009 - October 2010
Sitka National Historical Park   May 2008 - April 2009

Skills
Marketing Strategy, B2B, Integrated Marketing, Sales Presentations, Sales Process, Consultative Selling, New Business Development, Sales Management, Account Management, Selling, Sales Operations, Salesforce.com, Market Research, Business Strategy

Education
Northern Arizona University   2000 — 2004
Bachelor of Science

University of South Australia   2002 — 2003
Environmental Law & Policy

Clare Haats Clare Haats Greater Omaha Area Details
Clare Haats's West Corporation Experience January 2005 - August 2006
Job Client Relationship Manager at West Interactive
Industry Program Development
Experience
West Interactive  April 2014 - Present
Council Bluffs Community Schools  September 2011 - April 2014
First Data Corporation  August 2006 - April 2009
West Corporation   January 2005 - August 2006
CSG International  January 1998 - November 2003

Skills
Educational Technology, Teaching, Project Management, Manage Client..., Strategic Communications, Communication Industries, Billing Software Systems, Technical Liaison, CRM, Fundraising, Leadership, Customer Experience, Customer Service, Vendor Management, Call Centers, Telecommunications, Account Management, Process Improvement, Management, Business Analysis, Troubleshooting, Program Management, Telephony, Customer Satisfaction, Training, IVR, Salesforce.com

Education
Northwest Missouri State University   1990 — 1993
Human Environmental Resources & Management

Letrice Branch Letrice Branch Tarboro, North Carolina Details
Letrice Branch's West Corporation Experience December 2007 - May 2008
Job AML Surveillance Analyst at PNC
Industry Banking
Experience
PNC  June 2012 - Present
PNC Mortgage  March 2011 - Present
rbc  2009 - Present
Express Tax Returns   January 2010 - February 2010
Embarq  July 2009 - September 2009
Kelly Services  July 2008 - May 2009
West Corporation   December 2007 - May 2008
Citi Cards  August 2003 - April 2008
Bank of America  December 2001 - January 2003

Skills
Skilled at consulting..., Experienced in being..., Ability to utilize..., Proven leadership and..., •Microsoft Word,..., •Fidelity, MSP, and..., Microsoft Communicator, Software Documentation, Mortgage Lending, Loans, Loss Mitigation, Lync

Education
North Carolina Agricultural and Technical State University   1999 — 2005
B.A., Psychology

Amber Mabry Amber Mabry Greensboro, North Carolina Details
Amber Mabry's West Corporation Experience December 2012 - May 2014
Job Student at University of North Carolina Greensboro (Public Health)
Industry Hospital & Health Care
Experience
Cummins Inc.  May 2014 - August 2014
West Corporation   December 2012 - May 2014
McDonald's Corporation  July 2012 - September 2013
Rainbow Apparel Co  July 2011 - June 2012
Target  August 2010 - July 2011

Skills
Retail, Industrial Engineering, Customer Service, Telecommunications, Food & Beverage

Education
University of North Carolina at Greensboro   2014 — 2017
Bachelor's Degree, Public Health, 3.0

Nash Community College   2013 — 2014
Bachelor's Degree, College Transfer, 3.0

Norfolk State University   2012 — 2013
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General, 3.0

Rocky Mount High   2008 — 2012
High School, 3.0

Sue Loerts Sue Loerts Greater Omaha Area Details
Sue Loerts's West Corporation Experience May 1993 - July 2007
Job SVP Human Resources at Mosaic
Industry Individual & Family Services
Experience
Mosaic  July 2013 - Present
ACI Worldwide  August 2009 - July 2013
Omaha World-Herald  March 2008 - August 2009
West Corporation   May 1993 - July 2007
Coopers & Lybrand  November 1992 - May 1993
Spencer Hospital  1986 - 1989

Skills
Employment Law, Talent Acquisition, Performance Management, Talent Management, Employee Relations, HR Policies, Organizational..., Change Management, Succession Planning, Leadership Development, Employee Engagement, Team Building, Mergers & Acquisitions, Coaching, Strategic Planning, Leadership, Process Improvement, Management, Team Leadership, Human Resources, HRIS, Employee Benefits, Recruiting, Labor Relations, Payroll, Training, Policy, Deferred Compensation, Onboarding, Outsourcing, Workforce Planning, FMLA, Benefits Administration, Personnel Management

Education
University of Iowa   1989 — 1991
JD, Law

Nebraska Wesleyan University   1983 — 1986
BS, Business-Psychology

Butte High School

Tasha L Merricks Tasha L Merricks Greater Atlanta Area Details
Tasha L Merricks's West Corporation Experience May 2007 - July 2007
Job Senior Analyst at CocaCola Refreshments
Industry Food & Beverages
Experience
Coca-Cola Refreshments  September 2014 - Present
Coca-Cola Refreshments  May 2013 - September 2014
Coca-Cola Refreshments  January 2013 - May 2013
Coca-Cola Refreshments  May 2012 - January 2013
NCO Financial Systems  March 2008 - May 2012
NCO Financial Systems  September 2007 - March 2008
West Corporation   May 2007 - July 2007

Skills
Microsoft Excel, Sales Operations, Data Entry, Proficiency with Blue..., Analytical,..., Proficiency with..., Experience in working..., Working well under..., Ability to interact..., Excellent verbal and..., Organization and able..., Management, Customer Satisfaction, Process Improvement, Budgets, Analysis, Process Scheduler, Forecasting

Education
North Carolina Agricultural and Technical State University   2006 — 2012
Bachelors, Finance

Christopher Plourde Christopher Plourde Greater Omaha Area Details
Christopher Plourde's West Corporation Experience January 2014 - Present
Job Customer Service
Industry Telecommunications
Experience
West Corporation   January 2014 - Present
West Corporation   September 2013 - January 2014
Advance Services  August 2012 - September 2012
Beachbody  January 2011 - January 2012
Target  January 2010 - August 2011
Doane College  January 2007 - January 2010
Doane College  January 2008 - January 2009
Doane College  January 2005 - January 2006

Skills
Fitness, Sports, Rehabilitation, Weight Training, Strength Training, Fitness Training, PowerPoint, Athletics, Nutrition, CPR and AED Certified, Microsoft Office, Microsoft Excel, Microsoft Word, Recruiting, Customer Service, Teamwork

Education
Nebraska Methodist College   2010 — 2012
Physical Therapist Assistant, Health

Doane College   2005 — 2009
BA, Fitness & Sports Management

Ronald Reagan High School

Vickie Pitt Vickie Pitt Cary, North Carolina Details
Vickie Pitt's West Corporation Experience November 2010 - December 2011
Job IT Support Analyst
Industry Information Technology and Services
Experience
HCL Technologies  June 2014 - Present
West Corporation   November 2010 - December 2011
State of North Carolina  May 2008 - May 2009
State Employee Credit Union  April 2003 - October 2006

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Java, Ticketing Systems, Active Directory..., Outlook, Customer Service, Technical Support, Windows 7, English, Windows, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Procedure Manuals, Employee Training, Help Desk Support, Browsers, Windows 8, Windows XP, Windows Server

Education
North Carolina Wesleyan College   1999 — 2002
Bachelor of Science (B.S.), Computer Information Systems

Pitt Community College   2012 — 2014
Health Information/Medical Records Administration/Administrator

Claudia Lucio Claudia Lucio New York, New York Details
Claudia Lucio's West Corporation Experience August 1999 - January 2003
Job Global Talent Acquisition at Johnson & Johnson
Industry Human Resources
Experience
Johnson & Johnson  December 2014 - Present
Johnson & Johnson  April 2011 - December 2013
Avon Products  September 2008 - April 2011
Colgate-Palmolive  August 2007 - May 2008
Johnson & Johnson  June 2005 - June 2007
Distinctive Personnel  January 2005 - June 2005
South Texas Staffing   January 2003 - January 2005
West Corporation   August 1999 - January 2003

Skills
Talent Management, Talent Scouting, Talent Acquisition, Applicant Tracking..., Executive Search, Employee Relations, Targeted Selection..., Behavioral Interviewing, Sourcing, Medical Devices, Pharmaceutical Industry, Social Media, Relationship Management, Recruiting, Interviews, Succession Planning, HRIS, Technical Recruiting, Onboarding, Management, Analysis, Human Resources, Performance Management

Education
New York University   2011 — 2014

The University of Texas-Pan American
Business Administration, Human Resource Management

Rud Rimel Rud Rimel Greater Denver Area Details
Rud Rimel's West Corporation Experience April 2006 - Present
Job Network Engineer/Security Professional
Industry Computer & Network Security
Experience
West Corporation   April 2006 - Present
Raindance  March 2000 - April 2006

Education
Northwest College   1987 — 1989

Yaj Yechuri Yaj Yechuri San Francisco Bay Area Details
Yaj Yechuri's West Corporation Experience 2008 - 2008
Job Cloud Integration Architect
Industry Computer Software
Experience
Guidewire Software  2015 - Present
HID Global  June 2012 - February 2015
Riya Consulting, LLC   June 2011 - June 2012
Verizon Wireless  September 2008 - June 2011
West Corporation   2008 - 2008
OptionOne Mortgage   2007 - 2008
BEA Systems  April 2006 - 2007
Fuego Inc.  2005 - 2006
ALAS, Inc  1996 - 2000

Education
University of Toledo   1991 — 1993

National Institute of Technology Warangal   1987 — 1991
B. Tech, Mechanical Engineering

Gregory Freivogel Gregory Freivogel Greater Omaha Area Details
Gregory Freivogel's West Corporation Experience December 2008 - May 2013
Job Support Desk Supervisor at eFrame
Industry Telecommunications
Experience
eFrame  December 2014 - Present
OnPoint Digital, Inc.   October 2013 - December 2014
West Corporation   December 2008 - May 2013
West Corp  April 2008 - December 2008
West Corporation   February 2006 - April 2008
West Corp  September 2005 - February 2006

Skills
Account Management, IVR, Forecasting, Program Management, Human Resources, Leadership, Project Management, Call Centers, Vendor Management, Process Improvement, CRM, Telecommunications, Customer Satisfaction, Customer Experience, Management, Team Leadership, Troubleshooting

Education
Nebraska Methodist College   1999 — 2001
Emergency Medical Technology/Technician (EMT Paramedic)

Rud Rimel Rud Rimel Greater Denver Area Details
Rud Rimel's West Corporation Experience April 2006 - December 2006
Job Systems Engineer at Brocade
Industry Computer Networking
Experience
Brocade  December 2008 - Present
Foundry Networks  April 2008 - December 2008
Webroot Software  December 2006 - April 2008
West Corporation   April 2006 - December 2006
Raindance Communications  March 2000 - April 2006

Education
Northwest College   1987 — 1989

Keith Hines Keith Hines Dallas/Fort Worth Area Details
Keith Hines's West Corporation Experience September 2007 - January 2008
Job CTE Teacher in Irving ISD
Industry Primary/Secondary Education
Experience
Irving ISD  December 2010 - Present
Frisco ISD  August 2010 - November 2010
Allen ISD  February 2010 - June 2010
NewTek  January 2008 - June 2008
West Corporation   September 2007 - January 2008
The Golf Club of Oklahoma  April 2006 - May 2007
Toys R Us  August 2005 - April 2006
Sand Springs Public Schools  August 2004 - May 2005
Mannford Public Schools  January 2002 - May 2005

Skills
Microsoft Office, Adobe Creative Suite, Teaching, Training, Data Analysis, Public Relations, Staff Development, Science, Educational Technology, Educational Leadership, Secondary Education, Instructional Design

Education
The University of Texas at San Antonio   2008 — 2009
Master of Business Administration, Project Management

Northeastern State University   2005 — 2007
Bachelor of Business Administration, Marketing

Daniel Buffington Daniel Buffington Tulsa, Oklahoma Area Details
Daniel Buffington's West Corporation Experience 2008 - August 2015
Job End User Manager
Industry Information Technology and Services
Experience
Kiewit  August 2015 - Present
West Corporation   2008 - August 2015
West Corporation   2005 - 2007
West Corporation   September 1997 - March 2005

Skills
Active Directory, Troubleshooting, Microsoft Office, SCCM, Enterprise Asset..., Unicenter Service Desk, Customer Service, Mentoring, Coaching, Virus Removal, Malware Analysis, Security Patch..., .NET, Visual Studio, Windows, Windows Server, Enterprise Software, Enterprise Architecture, SharePoint, Security, Management

Education
University of Phoenix   2005 — 2009
MIS, Technology, Business Management

Northeastern State University   1995 — 1996

Njeri Fikes Njeri Fikes Rocky Mount, North Carolina Area Details
Njeri Fikes's West Corporation Experience May 2005 - May 2006
Job Site Coordinator at communities In Schools Cumberland County
Industry Marketing and Advertising
Experience
communities In Schools Cumberland County   August 2008 - Present
Northstar Broadcasting   September 1997 - Present
west corporation   May 2005 - May 2006

Education
North Carolina State University   1991 — 1995

David Scheet David Scheet Greater Omaha Area Details
David Scheet's West Corporation Experience May 2014 - Present
Job Solutions Architect
Industry Telecommunications
Experience
West Corporation   May 2014 - Present
West Notifications Group  January 2009 - May 2014
West Interactive  January 2002 - January 2009

Skills
IVR, Unix, Speech Recognition, Telephony, Telecommunications, Informix, VoIP, Perl, Vendor Management, SQL, Data Center, Software Project..., Integration, SDLC, Java, IT Management, Software Development, Call Center, TTS, Linux, Requirements Analysis, Troubleshooting, VXML, CTI, Solution Architecture, Shell Scripting, Unix Shell Scripting, Business Analysis, Management, Atlassian JIRA, Visio, Avaya, Call Centers, Disaster Recovery, SIP

Education
Northwest Missouri State University   1998 — 2002
BS, Computer Science

Clint Rettler Clint Rettler Green Bay, Wisconsin Details
Clint Rettler's West Corporation Experience 2014 - 2015
Job Web Development Student
Industry Internet
Experience
Northeast Wisconsin Technical College  June 2013 - Present
Imperial Supplies  2015 - 2015
Imperial Supplies  2015 - 2015
West Corporation   2014 - 2015
West Corporation   2014 - 2015

Education
Northeast Wisconsin Technical College   2013 — 2014
Associate's degree in progress, Web Development

University of Wisconsin-Eau Claire   2005 — 2006
Bachelor's of Business, Marketing

Eric Carlstedt Eric Carlstedt Greater Omaha Area Details
Eric Carlstedt's West Corporation Experience January 2008 - Present
Job Telecom Financial Analyst at West Corporation
Industry Telecommunications
Experience
West Corporation   January 2008 - Present
West Corporation   April 2007 - January 2008
West Corporation   2000 - 2007
WEST  1999 - 2000

Education
Northwest Missouri State University   1985 — 1990

Mawuena Bakou Mawuena Bakou Greater Omaha Area Details
Mawuena Bakou's West Corporation Experience July 2012 - February 2013
Job Network Engineer I
Industry Computer Networking
Experience
Creighton University  September 2014 - Present
Creighton University  February 2013 - Present
West Corporation   July 2012 - February 2013
West Corporation   August 2010 - July 2012
Brookestone Meadows  October 2007 - October 2010
College saint Joseph de Lome   September 1988 - October 2006

Skills
Active Directory, Networking, TCP/IP, Troubleshooting, Telecommunications, Computer Hardware, Cisco IOS, Windows, Windows XP, Windows 7, Cisco Technologies, Cisco Routers and..., Access, OSPF, Windows Server, EIGRP, Ripv1 and v2, IGRP, XP, BGP, VPN IPSec, Frame Relay, WiSM2, Cisco Unified Wireless..., Wireless LAN Controller, Infoblox, Catalyst Switches, Cisco Access Points, Routing Protocols, Cisco Routers, Splunk, Layer 2, Routers, Switches

Education
Université de Lomé   1983 — 1989
BS, Mathematics

Nebraska Methodist College
Diploma, Phlebotomy

Vatterott College
Associate, Computer System and Network Technology

Dustin Colvin Dustin Colvin Kansas City, Missouri Area Details
Dustin Colvin's West Corporation Experience 2006 - 2007
Job AEM Architect
Industry Computer Software
Experience
3SHARE  June 2015 - Present
VML  September 2011 - June 2015
Computing Technologies  August 2010 - September 2011
Airlite Plastics Co  March 2007 - September 2010
West Corporation   2006 - 2007

Skills
SQL, Java, Software Documentation, Access, OOAD, PowerPoint, SOAP, CQ5, Visio, Strategic Planning, Toad, Process Improvement, EJB, JSP, XML, Agile Methodologies, Java Enterprise Edition, HTML, Unix, Spring, JUnit, Ant, Perl, REST, Eclipse, Tomcat

Education
Northwest Missouri State University   1997 — 2002
Bachelor of Science (BS), Biology, General

Tiffany Richardson Tiffany Richardson Raleigh-Durham, North Carolina Area Details
Tiffany Richardson's West Corporation Experience 2005 - 2010
Job Reconcilement Specialist at BB&T
Industry Banking
Experience
BB&T  September 2014 - Present
Hyatt Place  August 2013 - May 2014
Wells Fargo Home Mortgage  February 2013 - December 2013
Wells Fargo Home Mortgage  2013 - 2013
RBC Bank  2011 - 2013
The Action Group Human Resources Solutions   2010 - 2011
DUKE UNIVERSITY MBA DEPT   2010 - 2011
West Corporation   2005 - 2010

Skills
Analysis, Training, Management, Data Analysis, Databases, Human Resources, Data Entry, Finance, Accounting, Invoicing, Administrative..., Security, Policy, Administration, Research, Public Speaking

Education
North Carolina Wesleyan College   2012 — 2014
Bachelor of Science (BS), Accounting

Nash Community College   2009 — 2011
Associate of Science (A.S.), Accounting

Kay Berry Kay Berry Bryan/College Station, Texas Area Details
Kay Berry's West Corporation Experience November 2005 - April 2007
Job Human Resources Manager at Isle at Watercrest
Industry Human Resources
Experience
Isle at Watercrest Senior Health Care   February 2012 - Present
West Corporation   November 2005 - April 2007
Sitel  2001 - 2002

Skills
Recruiting, Human Resources, Management, Employee Relations, Onboarding, HRIS, Benefits Administration, HR Policies, Employee Benefits, Talent Acquisition, Team Building, Process Improvement, Workforce Planning, Leadership Development, Change Management, Policy, Vendor Management, Performance Management, Payroll, Staffing Services, Training, College Recruiting, Call Centers, Employment Law, Applicant Tracking..., Deferred Compensation, Temporary Staffing, New Hire Orientations, FMLA, Organizational..., Interviews, Personnel Management, Employee Training

Education
National American University   2011 — 2015
Bachelor of Business Administration (BBA) current student, Emphasis in Human Resources, 3.82

The University of New Mexico   1977 — 1981
BA, Accounting, HR

Chris Tiesling Chris Tiesling Appleton, Wisconsin Details
Chris Tiesling's West Corporation Experience May 2004 - July 2013
Job Systems Engineer at Associated Bank
Industry Information Services
Experience
Associated Bank  July 2013 - Present
West Corporation   May 2004 - July 2013
Tel Mark Sales   1998 - 2004

Skills
TSM, Tvioli Storage Manager, Disaster Recovery, Basics of Unix, Windows Server, AIX, Troubleshooting, Backup, Microsoft Office, Computer Hardware, System Administration, VMware, Customer Service

Education
Northeast Wisconsin Technical College   1994 — 1997
Microcomputer Specialist, Computers

UW Green Bay   1992 — 1994
General Studies

Ashwaubenon High School   1988 — 1992

Aaron Fisher Aaron Fisher Greater Omaha Area Details
Aaron Fisher's West Corporation Experience 1993 - 2010
Job Vice President of Client Engagement at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services  February 2014 - Present
West Interactive  2006 - Present
West Notifications   August 2012 - February 2014
West Corporation   1993 - 2010
West Interactive  2004 - 2006
West Interactive  2000 - 2004
West Corporation   1996 - 1999
West Corporation   1994 - 1996
West Corporation   1993 - 1994

Skills
IVR, Call Center, CTI, Telecommunications, Access, Speech Recognition, Speech Analytics, Natural Language..., Mobile Devices, Call Centers, Testing, Unified Communications, Vendor Management, Customer Experience, Workforce Management, CRM, Outsourcing, Telephony, Process Improvement, SIP, Avaya, SaaS, Integration, VoIP, Data Center, Team Management, Professional Services, Managed Services, IT Management, Enterprise Software, Cloud Computing, Product Management, Solution Selling

Education
Northwest Missouri State University   1989 — 1992
BS, Finance and Economics

Mikal Quarles Mikal Quarles Greater Los Angeles Area Details
Mikal Quarles's West Corporation Experience 1996 - 2002
Job VP, Business Banking Area Manager at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase & Co.   August 2011 - Present
JPMorgan Chase & Co.   January 2009 - August 2011
JPMorgan Chase & Co.   June 2005 - January 2009
JPMorgan Chase & Co.   December 2003 - June 2005
West Corporation   1996 - 2002

Skills
Consultative Sales..., Commercial Banking, Commercial Lending, Small Business Lending, Loans, Banking, Credit Analysis, Credit Risk, Retail Banking, Financial Analysis, Consumer Lending, Mortgage Lending, Mutual Funds, Cash Management, Credit, Relationship Management, Deposits

Education
Northern Illinois University - College of Business

UCLA Anderson School of Management
Credit Analysis and Portfolio Management

Ron Hardy, MBA Ron Hardy, MBA Tulsa, Oklahoma Area Details
Ron Hardy, MBA's West Corporation Experience July 2013 - April 2014
Job Pursuing a Certified Public Accountant licensure
Industry Accounting
Experience
West Corporation   July 2013 - April 2014
Alorica  August 2012 - April 2013
Dish Network  November 2009 - August 2012
Alorica  December 2005 - November 2009
DecisionOne  December 2003 - December 2005

Skills
Troubleshooting, Call Center, Customer Service, Windows, Computer Hardware, Microsoft Office, Operations Management, Microsoft Excel, Technical Support, PowerPoint, Microsoft Word, Customer Satisfaction, Product, Price,..., Investment Capital, Global Operations, Fixed Income, Organizational..., Cost & Demand Analysis, Competitive Analysis, Portfolio Management, Change Management, Conflict Resolution, Capital Markets, Budget Monitoring, Product Costing, Business Ethics, Diversity, Business Law, Data Analysis, Cash Flow, Motivation, Dividends, Securities, Coaching, Management, Performance Management, Call Centers

Education
Northeastern State University   2013 — 2014
Bachelor's Degree, Accounting

St. Gregory's University   2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.73 GPA

Oklahoma Baptist University   1994 — 1997
Bachelor of Arts, Religion / Business

Metro Christian Academy   1991 — 1993
High School Diploma

Benjamin Hawley Benjamin Hawley Madison, Wisconsin Details
Benjamin Hawley's West Corporation Experience 2003 - 2008
Job Accounts Aquisition Specialist Healthcare Division at State Collection Service, Inc.
Industry Financial Services
Experience
State Collection Service, Inc.   October 2011 - Present
The Abbey Resort  June 2010 - October 2010
West Corporation   2003 - 2008
Grand Geneva Resort  1996 - 1999
Grand Geneva Resort  1995 - 1997

Education
Rasmussen College   2008 — 2010
A.A.S. Paralegal, Legal research, Contracts, Legal Technology

Northeastern Illinois University   1993 — 1995

Sandy Schaffer Sandy Schaffer Coeur D Alene, Idaho Details
Sandy Schaffer's West Corporation Experience July 2014 - April 2015
Job Customer Service at US Bank
Industry Banking
Experience
US Bank  April 2015 - Present
West Corporation   July 2014 - April 2015
Coldwater Creek  July 1997 - June 2014

Skills
Customer Service, Windows, Software Documentation, Active Directory, HIPAA, Inventory Management, Access, Microsoft Office, SQL, Troubleshooting, Process Improvement, Microsoft Excel, Microsoft Word, PowerPoint, System Administration, Retail, Windows 7, Dameware, BMC Remedy, ITIL, Help Desk Support, Training

Education
North Idaho College   2011 — 2012
Electronic Medical Records IT Support Program, Coldwater Creek

Shelley Reeves Shelley Reeves Tulsa, Oklahoma Area Details
Shelley Reeves's West Corporation Experience September 2000 - May 2004
Job GL Accountant at NGL Energy Partners
Industry Oil & Energy
Experience
NGL Energy Partners  January 2013 - Present
Avis Budget Group  October 2011 - January 2013
Avis Budget Group  April 2006 - October 2011
Avis Budget Group  May 2004 - April 2006
West Corporation   September 2000 - May 2004

Skills
Variance Analysis, Financial Forecasting, Month End Close, Statistical Reporting, GL Maintenance, Fixed Asset Maintenance, Financial Analysis, Financial Reporting, Cash Management, Budget Preparation, Accounts Payable, Account Reconciliation, Accounting, Budgets, General Ledger, Forecasting

Education
Northeastern State University   2010 — 2012
Masters in Accounting & Financial Analysis

Northeastern State University   2004 — 2006
BBA, Finance

Rogers State University   1998 — 2004
AA, Business Administration

JohnPaul JP Harper JohnPaul JP Harper Greater Omaha Area Details
JohnPaul JP Harper's West Corporation Experience November 2007 - December 2009
Job AT&T Exec.Escalation Manager at Alorica
Industry Telecommunications
Experience
Alorica  January 2010 - Present
West Corporation   November 2007 - December 2009

Education
Nebraska Wesleyan University   1999 — 2002
Bachelor degree in Business, Business

Adam Brunick Adam Brunick Houston, Texas Details
Adam Brunick's West Corporation Experience October 2009 - September 2010
Job Integration, Migration, & Controls Specialist
Industry Information Technology and Services
Experience
TransCanada  June 2011 - Present
UCLA  September 2010 - June 2011
West Corporation   October 2009 - September 2010

Education
Northern Arizona University-The W. A. Franke College of Business   2008 — 2009
Masters, Business Administration

Northern Arizona University-The W. A. Franke College of Business   2004 — 2008
Bachelor, Computer Information Systems

Clark Jacqueline Clark Jacqueline United States Details
Clark Jacqueline's West Corporation Experience September 2008 - Present
Job performance liason supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation   September 2008 - Present
Prime Therapeutics  July 2007 - July 2008

Education
Nebraska Wesleyan University   1990 — 1995
bs, political science/communications

Marty Huguet Marty Huguet Oshkosh, Wisconsin Area Details
Marty Huguet's West Corporation Experience May 2015 - Present
Job Medical Equipment Account manager
Industry Medical Devices
Experience
West Corporation   May 2015 - Present

Education
Northeast Wisconsin Technical College
Business Management, Business

Cynthia Bitzer Cynthia Bitzer Tulsa, Oklahoma Area Details
Cynthia Bitzer's West Corporation Experience June 2013 - December 2013
Job Service Delivery Associate at Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications  February 2014 - Present
West Corporation   June 2013 - December 2013
Oklahoma Tax Commission  April 2011 - May 2013
West Corporation   June 2004 - March 2011
Qwest Communications  June 2004 - March 2011
State of Oklahoma Child Support Enforcement   August 2000 - February 2004

Skills
Customer Service, Sales Operations, Call Centers, Telecommunications, Account Management, Customer Satisfaction, Customer Retention, Direct Sales, MPLS, Sales Process, Salesforce.com, Unified Communications, Wireless

Education
University of Phoenix   2010 — 2011
MBA, Business

Northeastern State University   1996 — 1998
BA, Political Science

Oklahoma Baptist University   1994 — 1996
Political Science/Journalism

Ned Brandt Ned Brandt San Antonio, Texas Area Details
Ned Brandt's West Corporation Experience October 2003 - February 2007
Job Virtualization Operations Engineer at Dizzion Inc
Industry Information Technology and Services
Experience
Dizzion, Inc.   October 2015 - Present
Rackspace Hosting  February 2007 - October 2015
West Corporation   October 2003 - February 2007
EarthLink  2003 - 2007

Skills
System Administration, DNS, Cluster, Cloud Computing, Servers, Virtualization, Active Directory, Windows Server, IIS, VMware, Windows 7, Troubleshooting, Windows, Call Centers, Firewalls, Operating Systems, Technical Support, VPN

Education
Texas Lutheran University   1998 — 2000
B.A., Communication

Northern Virginia Community College   1996 — 1998
AA, Liberal Arts

Jeremy Bresley Jeremy Bresley Greater Omaha Area Details
Jeremy Bresley's West Corporation Experience May 2005 - May 2008
Job Sr Network Engineer at HDR
Industry Information Technology and Services
Experience
HDR  February 2011 - Present
First National Technology Solutions  October 2008 - January 2011
Oriental Trading Company  May 2008 - October 2008
West Corporation   May 2005 - May 2008
IMon Communications  January 2000 - May 2005
McLeodUSA  April 1998 - December 1999

Skills
Cisco Technologies, Data Center, Security, VMware, Switches, Disaster Recovery, Virtualization, Wireless Networking, Network Architecture, WAN, DNS, Network Security, Firewalls, Networking, Routers, Servers, VPN, VoIP

Education
University of Nebraska at Omaha   1996 — 1997

University of Nebraska at Kearney   1994 — 1995

North Dakota State University   1993 — 1994

Kearney High School   1989 — 1993
High School

Samantha Del Vecchio Samantha Del Vecchio Greater Omaha Area Details
Samantha Del Vecchio's West Corporation Experience August 2008 - August 2011
Job Divisional Product Trainer at West Interactive
Industry Telecommunications
Experience
West Interactive  August 2013 - Present
West Asset Management  May 2011 - August 2013
West Corporation   August 2008 - August 2011
West Corporation   September 2007 - August 2008
OfficeMax  April 2006 - October 2007
Sears Holdings Corporation  June 2005 - August 2006
West Corporation   February 2003 - July 2005

Skills
Customer Service, Training, Employee Training, Recruiting, Coaching, Leadership, Management, Program Management, Human Resources, Team Leadership, Microsoft Office, Performance Management, Team Building, Analysis, Time Management

Education
Walden University   2010 — 2014
Psychology

National American University   2010 — 2010
Psychology

UNO and Creighton

Metro Community College

Jason Kroh Jason Kroh Greater Omaha Area Details
Jason Kroh's West Corporation Experience January 2010 - Present
Job Systems Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation   January 2010 - Present
West Corporation   January 2002 - December 2009
West Corporation   January 1998 - January 2002
West Corporation   January 1995 - January 1998
West Corporation   November 1994 - February 1995

Skills
Telecommunications, Unix, SDLC, IT Management, Disaster Recovery, Troubleshooting, Integration, Perl, TCP/IP, Linux, System Administration, Process Improvement, Servers, Unified Communications, Telephony, SharePoint, Software Development, Program Management, Testing, Team Management, Analysis, Software Documentation, Management, Leadership, Network Security, Visio, IP

Education
North Dakota State University   1989 — 1994
BS, Computer Science

Lutoya Battle Lutoya Battle Raleigh, North Carolina Details
Lutoya Battle's West Corporation Experience August 2005 - September 2007
Job Consumer Loan Underwriter II at Wells Fargo Home Mortgage
Industry Banking
Experience
Wells Fargo Home Mortgage  July 2012 - Present
Wells Fargo  July 2014 - July 2014
PNC  March 2011 - July 2012
RBC Bank  December 2009 - March 2011
RBC Bank  March 2008 - December 2009
West Corporation   August 2005 - September 2007

Skills
Banking, Coaching, Loans, Credit, Mortgage Lending, Credit Analysis, Consumer Lending, Credit Risk, Team Building, Team Leadership, Customer Service, Call Centers, Loan Servicing, Loss Mitigation, Deposits, Retail Banking, Loan Modifications, Mortgage Servicing, Leadership, Management, Mortgage Banking, Fraud Detection, Financial Risk

Education
North Carolina Wesleyan College   2014 — 2015
Bachelor of Science (BS), Human Resources Management

Strayer University
Business Administraton

Jessica Witt Jessica Witt Appleton, Wisconsin Details
Jessica Witt's West Corporation Experience August 2015 - Present
Job Sr. Sales Manager
Industry Telecommunications
Experience
West Corporation   August 2015 - Present
Target  January 2015 - Present
Target  February 2012 - July 2015
Target  May 2011 - February 2012
Target  August 2010 - April 2011

Skills
Microsoft Office, Event Planning, Time Management, Teamwork, Public Speaking, PowerPoint, Leadership, Social Media, Research, Social Networking

Education
North Dakota State University   2007 — 2010
Bachelors of Science, Merchandising & Psychology

Gia Hulsey Gia Hulsey Talladega, Alabama Details
Gia Hulsey's West Corporation Experience July 2008 - June 2009
Job In Transition
Industry Information Technology and Services
Experience
Sedgwick CMS  May 2014 - Present
Siemens Healthcare - PETNet Solutions   April 2012 - April 2014
University of North Georgia  February 2011 - April 2012
Standard Register  June 2009 - February 2011
West Corporation   July 2008 - June 2009
US Census Bureau  March 2009 - May 2009
Windstream Communications  April 2005 - October 2008
Theragenics Corporation  July 2000 - November 2003
Sigma Freudenberg NOK   1994 - 1999
Freudenberg-NOK  1994 - 1999

Skills
Troubleshooting, Technical Support, Windows 7, Leadership, Active Directory, Customer Service, System Administration, Networking, Help Desk Support, Microsoft Office, Testing, HTML, Particle Accelerators, Wireless Networking, Microsoft Exchange, Windows Server, Servers, Firewalls, Programmable Logic, Electronics, Information Technology, Vacuum, IT Management, Medical Imaging, XP, Visio, Network Security, TCP/IP, SharePoint, Windows, VMware, Project Planning, Computer Hardware, Security, Network Administration, Integration, Hardware, Data Center, VPN, Cisco Technologies, Process Improvement, Switches, DNS, Virtualization, Computer Security, IT Operations, WAN, Microsoft Excel, Software Installation, Healthcare Information...

Education
Piedmont College   2004 — 2008
BA, Business / Computer Information Systems

North Georgia Technical College   1993 — 1995
Diploma, Electronics

Jon Knievel Jon Knievel Greater Omaha Area Details
Jon Knievel's West Corporation Experience March 2005 - November 2013
Job Software Engineer at Proxibid
Industry Telecommunications
Experience
Proxibid  November 2013 - Present
West Corporation   March 2005 - November 2013

Skills
J2EE Application..., Java, Database Design, EJB, Struts, Web Development, Web Services, JavaScript, JSP, JUnit, Weblogic, Visio, Java Enterprise Edition, Agile Methodologies

Education
Northwest Missouri State University   1998 — 2003
Bachelors of Science, Computer Science

lashaunda Moore lashaunda Moore Greater Chicago Area Details
lashaunda Moore's West Corporation Experience February 2009 - November 2010
Job Sales Manager at Microsoft
Industry Telecommunications
Experience
Microsoft  February 2013 - Present
InterCall  2009 - Present
West Corporation   February 2009 - November 2010
Sammy Gordon and Associates   January 2006 - January 2009
AT&T  September 2007 - November 2008

Skills
Management, Salesforce.com, Cold Calling, Direct Sales, Telecommunications, Account Management, Lead Generation, B2B, Sales, Solution Selling, Video Conferencing, Cloud Computing, CRM, Sales Management, Customer Service

Education
Northern Illinois University   2005 — 2009
B.A, Psychology

Rockford East High
Diploma

Cari Turner Cari Turner Greater Omaha Area Details
Cari Turner's West Corporation Experience December 2014 - March 2015
Job High Speed Service Delivery Manager at Alorica
Industry Telecommunications
Experience
Alorica  March 2015 - Present
West Corporation   December 2014 - March 2015
West Business Services  October 2012 - December 2014
Family home  May 2012 - September 2012
H&H Chevrolet  May 2011 - March 2012
West Business Services  July 2004 - February 2011
Eye Care Centers of America (EyeMasters)   October 1998 - July 2004
Nebraska AIDS Project  August 1997 - July 1998
Region VI Behavioral Health Administration   June 1995 - July 1997

Skills
Account Management, Microsoft Word, Project Management, Outlook, Customer Relations, Data Entry, Word, Excel, Customer Focus, Customer Service, Team Building, Order Management, Training, Microsoft Office, Call Centers, Customer Satisfaction, Microsoft Excel, Leadership, Program Management, Nonprofits, Sales, Coaching

Education
University of Nebraska at Omaha   1992 — 1994
Masters, Physical Education

Northern Arizona University   1989 — 1992
Bachelors, Physical Education

Ryan Fakrieh Ryan Fakrieh Spokane, Washington Area Details
Ryan Fakrieh's West Corporation Experience September 2011 - March 2013
Job Direct Sales Agent at Premera Blue Cross
Industry Hospital & Health Care
Experience
Premera Blue Cross  May 2013 - Present
West Corporation   September 2011 - March 2013
Qualfon/Center Partners  July 2010 - September 2011

Education
Universal Technical Institute of Arizona Inc   2015 — 2019
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician

North Idaho College

Holly Novitski Holly Novitski Green Bay, Wisconsin Area Details
Holly Novitski's West Corporation Experience October 2014 - Present
Job Inside Sales Representative at West Corporation
Industry Health, Wellness and Fitness
Experience
Weight Watchers  October 2001 - Present
West Corporation   October 2014 - Present
American Foundation of Counseling Services   February 2013 - October 2014
BAKA Enterprises   August 2012 - January 2013
St. Mary's Hospital Medical Center   December 1996 - July 2012
St. Norbert College  May 2000 - March 2010

Skills
Wellness, Marketing, Facilitators, Office Management, Customer Service, Healthcare, Public Speaking, Community Outreach, Facilitation, Event Planning, Coaching, Training

Education
Northeast Wisconsin Technical College   1995 — 1997
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist

Melanie Ullah Melanie Ullah Rocky Mount, North Carolina Area Details
Melanie Ullah's West Corporation Experience December 2008 - Present
Job Production Team Lead at West Corporation
Industry Telecommunications
Experience
West Corporation   December 2008 - Present
Southern Nash Middle School   November 2006 - August 2008
West Point and Ft Riley Kansas   October 2002 - October 2004

Education
University of Phoenix   2011 — 2012
MA, Adult Education and Training

North Carolina Central University   1992 — 1996
BA, English/Media Journalism

AJ Elder AJ Elder Charlotte, North Carolina Area Details
AJ Elder's West Corporation Experience September 2009 - July 2011
Job Sr Software Engineer
Industry Information Technology and Services
Experience
Lowe's Companies, Inc.   December 2014 - Present
The Elder Group; LLC   February 2010 - Present
Duke Energy Corporation  August 2014 - November 2014
Bank of America  October 2013 - August 2014
TIAA-CREF  April 2013 - October 2013
Bank of America  August 2012 - March 2013
Windstream Communications  January 2012 - August 2012
Velocitor Solutions  2012 - August 2012
West Corporation   September 2009 - July 2011
Wachovia  August 2007 - May 2009

Education
North Carolina Agricultural and Technical State University
B.S, Journalism and Mass Communication

Darby Barnett Darby Barnett Tulsa, Oklahoma Area Details
Darby Barnett's West Corporation Experience Employment SpecialistWest CorporationJanuary 2008 - Present
Job Human Resources at West Corporation
Industry Telecommunications
Experience
West Corporation   Employment SpecialistWest CorporationJanuary 2008 - Present

Education
Northeastern State University   2000 — 2005
Meetings and Destination Mgmt, Business Admin

Barbara Doran Barbara Doran Greater Omaha Area Details
Barbara Doran's West Corporation Experience April 2014 - Present
Job Client Engagement at West Corporation
Industry Marketing and Advertising
Experience
West Corporation   April 2014 - Present
Heartland Medical Billing   May 2013 - January 2014
CSG International  June 2012 - May 2013
Affinitas Corporation   September 1999 - June 2012
SITEL Corporation  1989 - 1999

Skills
Call Center, CRM, Customer Retention, Vendor Management, Account Management, Direct Marketing, Lead Generation, B2B, Customer Acquisition, Salesforce.com, Customer Satisfaction, BPO, Call Centers, New Business Development, Strategy, Business Development, SaaS, Outsourcing, Telemarketing, Telecommunications, Direct Sales, Customer Experience, Sales Process, Leadership, Team Building, Team Leadership, Sales Operations, Strategic Partnerships, Process Improvement, Sales, Selling, Management, Online Marketing, Sales Management, Email Marketing, Training, Inbound Marketing, Workforce Management, Marketing, Marketing Strategy, Client Services, Marketing Management, Direct Mail

Education
Northwest Missouri State University
Bachelor of Science (BS), Public Relations and Marketing

University of Nebraska at Omaha

Derek Alexandrian Derek Alexandrian Tulsa, Oklahoma Details
Derek Alexandrian's West Corporation Experience May 2014 - June 2014
Job Airlines/Aviation Professional
Industry Airlines/Aviation
Experience
Alexandrian Aviation   February 1987 - Present
West Corporation   May 2014 - June 2014
Alorica  September 2010 - February 2011
Navistar Inc  May 2008 - December 2008
Primus International Walden's Division LLC   October 2006 - April 2007

Skills
Windows 7, Software Installation, Microsoft Office, Customer Service, Assembly, Manufacturing, Product Development, Organizational..., Training & Development, Personal Training, Supervisory Skills, Inventory Management, Marketing Strategy, Transportation, Restaurant Management, Hotel Management, Reservations, Carpentry, Landscaping, Painting, Masonry, Tiles, Technical Writing, Pre-sales Technical..., Inside Sales, Sales Support, Sales Process, Operations Management, Negotiation, Aircraft

Education
Oklahoma State University   2002 — 2010
Bachelor of Science, Aerospace administration and operations

Northeastern State University   1991 — 1996

Eric Carlstedt Eric Carlstedt Sidney, Nebraska Details
Eric Carlstedt's West Corporation Experience June 1998 - September 2012
Job Telecom Manager at Cabela's
Industry Retail
Experience
Cabela's  September 2012 - Present
West Corporation   June 1998 - September 2012
West Corporation   2000 - 2007

Skills
Customer Service, Disaster Recovery, Software Documentation, Retail, Telecommunications, Management, Troubleshooting, Team Building, VoIP, Microsoft Office, Project Management, Leadership, Networking, Visio

Education
Northwest Missouri State University   1985 — 1990
Bachelor of Arts (B.A.), Psychology

Northwest Missouri State University   1985 — 1990
Bachelor of Arts (B.A.), Psychology

Melissa Prueser Melissa Prueser Wausau, Wisconsin Details
Melissa Prueser's West Corporation Experience October 2013 - Present
Job Client Operations Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation   October 2013 - Present
West Business Services  March 2012 - October 2013
West Corporation   September 2010 - March 2012
West Corporation   March 2011 - November 2011

Skills
Leadership, Sales, Management, Time Management, Negotiation, Customer Service, Retail, Employee Benefits, Telecommunications, Customer Satisfaction, Call Centers, Account Management, Sales Operations, CRM

Education
Northcentral Technical College   2006 — 2008
Early Childhood Education, ECE

Adam Walter Adam Walter Omaha, Nebraska Details
Adam Walter's West Corporation Experience April 2013 - Present
Job Director, Financial Analysis at West Corporation
Industry Telecommunications
Experience
West Corporation   April 2013 - Present
Aviva plc  February 2009 - March 2013
Mutual of Omaha  January 2000 - January 2009

Skills
Financial Analysis, Financial Reporting, Financial Modeling, Project Management, SAS programming, Team Management, Microsoft Office, Business Objects, Insurance, Sales Compensation, Reporting & Analysis, Executive Reporting

Education
University of Nebraska-Lincoln   1997 — 1999
Master of Business Administration (MBA), Business Administration and Management, General

Nebraska Wesleyan University   1993 — 1997
Bachelor of Science (BS), Business Administration and Management, General

Tishawna Artis-Arrington Tishawna Artis-Arrington Hampton, Virginia Details
Tishawna Artis-Arrington's West Corporation Experience July 2008 - July 2009
Job Customer Service Prefessional
Industry Consumer Services
Experience
Gold Key Resorts  January 2013 - Present
Sprint  June 2011 - August 2012
Portfolio Recovery Associates, Inc.   June 2010 - April 2011
West Corporation   July 2008 - July 2009
Chuck E. Cheese’s   June 2006 - February 2009
Limited Too  October 2007 - February 2008

Skills
Microsoft Office, Windows

Education
Thomas Nelson Community College   2012 — 2013
Psychology

Norfolk State University   2007 — 2010
Psychology

Hampton High School   2003 — 2007
Advanced Studies Diploma

Therese Wynn Rodgers Therese Wynn Rodgers Greater Atlanta Area Details
Therese Wynn Rodgers's West Corporation Experience September 2011 - Present
Job Accounts Payable at Cousins Property (Contract Position)
Industry Real Estate
Experience
West Corporation   September 2011 - Present
HavenBrook Homes  August 2014 - March 2015
Cortland Partners  March 2014 - May 2014
Little Red Services, Inc   July 2008 - March 2010

Skills
Accounts Payable &..., Accounting, Customer Service, Customer Satisfaction, Team Leadership, Management, Microsoft Office, Team Building

Education
University of Mount Olive   2013 — 2016
Bachelor of Science (BS), Accounting

Northern Kentucky University
Bachelor of Science (B.S.), Journalism

Norman McNeil Norman McNeil Rocky Mount, North Carolina Details
Norman McNeil's West Corporation Experience October 2011 - July 2012
Job Documentation Specialist at Pfizer
Industry Pharmaceuticals
Experience
Pfizer  September 2015 - Present
Hospira  October 2012 - September 2015
BB&T  May 2011 - October 2012
West Corporation   October 2011 - July 2012
QVC  November 2010 - October 2011
Delhaize America  June 2008 - November 2010

Skills
Document Management, Process Improvement, Software Documentation, Employee Training, Account Management, Data Reconciliation, Data Retention, Customer Service..., Operations Management, Database Administration, Bookkeeping, Banking, Loans, Affirmative Action..., Talent Acquisition, Train New Employees, New Hire Orientations, New Hire Processes, Credit Cards, Distribution Center..., AS400, Change Control, Microsoft Office, CAPA, Quality Assurance, Customer Service, FDA, Validation, IBM iSeries, 21 CFR Part 11, GMP, Quality System

Education
North Carolina Wesleyan College   2015 — 2017
Bachelor of Science (B.S.), Organization Administration

Nash Community College   2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Marcus Fleming Marcus Fleming Wilmington, North Carolina Details
Marcus Fleming's West Corporation Experience January 2010 - December 2012
Job CEO at Keys Of Life Learning
Industry Music
Experience
Keys of Life Learning   January 2010 - Present
Xerox  June 2013 - January 2014
West Corporation   January 2010 - December 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Citrix, PowerPoint, Propellerheads Reason, Typing, Online Data Entry, Data Entry, Call Centers

Education
Full Sail University   2014 — 2018

North Carolina Wesleyan College   2012 — 2013

Chrystian Torres Chrystian Torres El Paso, Texas Details
Chrystian Torres's West Corporation Experience July 2014 - Present
Job Sales Associate at West Corporation
Industry Telecommunications
Experience
West Corporation   July 2014 - Present
Wal Mart  March 2014 - May 2014
AutoZone  January 2013 - August 2013

Skills
Sales, Up-selling, Stocking, Customer Service

Education
Irvin High School   2008 — 2012
High School Diploma

New Mexico State University

Daniel Findley Daniel Findley Mesa, Arizona Details
Daniel Findley's West Corporation Experience April 2011 - Present
Job SSA at West Corporation
Industry Telecommunications
Experience
West Corporation   April 2011 - Present
National Electronics Waranty Corporation   January 2008 - February 2011
United States Air Force  June 1987 - May 1994

Education
National American University   2006 — 2008
Bachelor of Science (BS), Applied Management

Washington High School   1980 — 1984

Danielle Clegg Danielle Clegg Pensacola, Florida Area Details
Danielle Clegg's West Corporation Experience September 2013 - Present
Job Consumer electronics and services, experienced leader
Industry Consumer Electronics
Experience
West Corporation   September 2013 - Present
Asurion  October 2009 - August 2013
Fidelity National Title Ins. Co.   December 2005 - March 2007

Skills
Customer Service, Team Leadership, Call Centers, Process Improvement, Leadership, Microsoft Excel, Sales, Troubleshooting, Customer Experience, Time Management

Education
Northwest Florida State College   2003 — 2017
Associate of Arts (A.A.), Project Management, 3.5

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