West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Pat Kelley III Pat Kelley III's West Corporation Experience August 2010 - May 2012
Job Enterprise Help Desk Manager at HDR
Industry Information Technology and Services
Experience
HDR February 2015 - Present
Inside Corner Softball Academy November 2014 - Present
Omaha Mystix Fastpitch Softball July 2012 - Present
Alegent Creighton Health June 2013 - October 2014
Alegent Creighton Health August 2012 - June 2013
West Corporation August 2010 - May 2012
West Corporation September 2009 - August 2010
infoUSA December 2007 - August 2008
InertLogic 2003 - 2007
Cox Communications 2002 - 2003
Skills
Active Directory, Servers, Vendor Management, IT Management, Offshoring, International Business, Personnel Development, Department Turnarounds, Help Desk Management, Desktop Management, LAN management, Budget Management, Personal Development, Help Desk Support, Budgets, Management
Education
University of Nebraska at Omaha 1992 — 1998
BSBA, MIS
Cody High
HDR February 2015 - Present
Inside Corner Softball Academy November 2014 - Present
Omaha Mystix Fastpitch Softball July 2012 - Present
Alegent Creighton Health June 2013 - October 2014
Alegent Creighton Health August 2012 - June 2013
West Corporation August 2010 - May 2012
West Corporation September 2009 - August 2010
infoUSA December 2007 - August 2008
InertLogic 2003 - 2007
Cox Communications 2002 - 2003
Skills
Active Directory, Servers, Vendor Management, IT Management, Offshoring, International Business, Personnel Development, Department Turnarounds, Help Desk Management, Desktop Management, LAN management, Budget Management, Personal Development, Help Desk Support, Budgets, Management
Education
University of Nebraska at Omaha 1992 — 1998
BSBA, MIS
Cody High
Joe Krzywicki Joe Krzywicki's West Corporation Experience October 2007 - December 2009
Job Prospector, Lead generator, Marketing Maverick
Industry Financial Services
Experience
Bath Fitter January 2015 - Present
EGGers Consulting Company, Inc. July 2014 - December 2014
Dex Media October 2013 - July 2014
Department of Veterans Affairs December 2009 - November 2013
West Corporation October 2007 - December 2009
United States Air Force March 2002 - September 2007
Skills
Employee Training, Access, SharePoint, Training, Microsoft Excel, Marketing Research, Program Development, Healthcare Information..., Account Management, Accounts Receivable, Microsoft Word, Outlook, Spreadsheets, Program Management, Relational Databases, Reporting & Analysis, Time & Attendance, Cold Calling, Sales Presentations, Contract Management, Executive Recruiting, HR Consulting, Management, Sales, Customer Service
Education
University of Phoenix-Albuquerque Campus 2003 — 2005
Master of Business Administration (MBA), Business Administration and Management
University of Nebraska at Omaha 1997 — 2001
Bachelor of Science (BS), Public Administration
Bath Fitter January 2015 - Present
EGGers Consulting Company, Inc. July 2014 - December 2014
Dex Media October 2013 - July 2014
Department of Veterans Affairs December 2009 - November 2013
West Corporation October 2007 - December 2009
United States Air Force March 2002 - September 2007
Skills
Employee Training, Access, SharePoint, Training, Microsoft Excel, Marketing Research, Program Development, Healthcare Information..., Account Management, Accounts Receivable, Microsoft Word, Outlook, Spreadsheets, Program Management, Relational Databases, Reporting & Analysis, Time & Attendance, Cold Calling, Sales Presentations, Contract Management, Executive Recruiting, HR Consulting, Management, Sales, Customer Service
Education
University of Phoenix-Albuquerque Campus 2003 — 2005
Master of Business Administration (MBA), Business Administration and Management
University of Nebraska at Omaha 1997 — 2001
Bachelor of Science (BS), Public Administration
Jennifer Collis Jennifer Collis's West Corporation Experience September 2014 - Present
Job IS Manager
Industry Computer Networking
Experience
West Corporation September 2014 - Present
G4S Technology LLC February 2013 - September 2014
World Wide Technology May 2006 - January 2013
Skills
Network Administration, Computer Network..., Customer Service, Customer Satisfaction, Business Networking, International Relations, Management, Networking, Windows 7, System Administration, Troubleshooting, Computer Hardware, Technical Support, Active Directory, Windows XP, TCP/IP, VPN, DHCP, Hardware, Help Desk Support, A Certified, LAN-WAN, Citrix, Printers, Software Installation, Network Security, Routing, Dell Computers, Windows XP Pro, Servers, Wireless Networking, DNS, Windows Server, Desktop Computers, Laptops, Windows Vista, Computer Repair, Microsoft Exchange, CCNA, Remote Desktop, Desktop Administration, Workstations, Routers, Project Management, Security
Education
University of Nebraska at Omaha 1999 — 2000
West Corporation September 2014 - Present
G4S Technology LLC February 2013 - September 2014
World Wide Technology May 2006 - January 2013
Skills
Network Administration, Computer Network..., Customer Service, Customer Satisfaction, Business Networking, International Relations, Management, Networking, Windows 7, System Administration, Troubleshooting, Computer Hardware, Technical Support, Active Directory, Windows XP, TCP/IP, VPN, DHCP, Hardware, Help Desk Support, A Certified, LAN-WAN, Citrix, Printers, Software Installation, Network Security, Routing, Dell Computers, Windows XP Pro, Servers, Wireless Networking, DNS, Windows Server, Desktop Computers, Laptops, Windows Vista, Computer Repair, Microsoft Exchange, CCNA, Remote Desktop, Desktop Administration, Workstations, Routers, Project Management, Security
Education
University of Nebraska at Omaha 1999 — 2000
Sabrina Cano Sabrina Cano's West Corporation Experience August 2012 - December 2012
Job Associate Trainer at Panera Bread
Industry Restaurants
Experience
Panera Bread June 2007 - Present
Cox Communications January 2013 - April 2013
West Corporation August 2012 - December 2012
Skills
Food Safety, Food Service, Barista Training, Bakery, Food Preparation, Cashiering, Cash Receipts, Customer Service, Customer Satisfaction, Customer Retention, Phone Manner, Waitressing, Cash Handling Experience, Marketing, Catering, Service Delivery
Education
University of Nebraska at Omaha 2007 — 2016
Still in school, Business, Management, Marketing, and Related Support Services
Omaha South High School 2004 — 2007
H.S. Dipolma, College prep
Panera Bread June 2007 - Present
Cox Communications January 2013 - April 2013
West Corporation August 2012 - December 2012
Skills
Food Safety, Food Service, Barista Training, Bakery, Food Preparation, Cashiering, Cash Receipts, Customer Service, Customer Satisfaction, Customer Retention, Phone Manner, Waitressing, Cash Handling Experience, Marketing, Catering, Service Delivery
Education
University of Nebraska at Omaha 2007 — 2016
Still in school, Business, Management, Marketing, and Related Support Services
Omaha South High School 2004 — 2007
H.S. Dipolma, College prep
Mohammed Barakat's West Corporation Experience November 2004 - August 2006
Job Business Specialist at Kiewit
Industry Consumer Electronics
Experience
Kiewit August 2015 - Present
Kiewit December 2014 - Present
Apple June 2010 - February 2015
KreativElement January 2014 - August 2014
West Corporation November 2004 - August 2006
Skills
OS X, iPod, iOS, iWork, iLife, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Exchange, Windows 7, HTML, Communication, Team Building, Teamwork, Retail, Customer Service, Public Speaking, Social Media, SEO, iTunes, Aperture, iPhoto, Mac, Management
Education
University of Nebraska at Omaha
International Studies, Global Strategic Studies
University of Nebraska-Lincoln
Kiewit August 2015 - Present
Kiewit December 2014 - Present
Apple June 2010 - February 2015
KreativElement January 2014 - August 2014
West Corporation November 2004 - August 2006
Skills
OS X, iPod, iOS, iWork, iLife, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Exchange, Windows 7, HTML, Communication, Team Building, Teamwork, Retail, Customer Service, Public Speaking, Social Media, SEO, iTunes, Aperture, iPhoto, Mac, Management
Education
University of Nebraska at Omaha
International Studies, Global Strategic Studies
University of Nebraska-Lincoln
Jennifer Nelsen Jennifer Nelsen's West Corporation Experience March 2014 - Present
Job Human Resources Assistant
Industry Human Resources
Experience
West Corporation March 2014 - Present
Diabetes Management Center May 2010 - September 2010
Assurity Life Insurance July 2007 - September 2009
Nebraska State Historical Society July 2006 - June 2007
Skills
Customer Service, Time Management, Social Media, Telephone Skills, Access, Team Building, Data Entry, Management, Leadership, Teamwork, English, Event Planning
Education
University of Nebraska at Omaha 2012 — 2014
Bachelor of Science (B.S.), Sociology, 3.952/4.0
West Corporation March 2014 - Present
Diabetes Management Center May 2010 - September 2010
Assurity Life Insurance July 2007 - September 2009
Nebraska State Historical Society July 2006 - June 2007
Skills
Customer Service, Time Management, Social Media, Telephone Skills, Access, Team Building, Data Entry, Management, Leadership, Teamwork, English, Event Planning
Education
University of Nebraska at Omaha 2012 — 2014
Bachelor of Science (B.S.), Sociology, 3.952/4.0
Marissa Litty Marissa Litty's West Corporation Experience July 2013 - August 2013
Job Culture Keeper at Red Branch Media
Industry Marketing and Advertising
Experience
Red Branch Media November 2013 - Present
Hillside Club 66 December 2011 - April 2014
West Corporation July 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Editing, InDesign, Illustrator, Social Media
Education
University of Nebraska at Omaha 2010 — 2014
Bachelor of Science (BS), Communication, Journalism, and Related Programs
Howells Jr./Sr. High 2006 — 2010
Red Branch Media November 2013 - Present
Hillside Club 66 December 2011 - April 2014
West Corporation July 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Editing, InDesign, Illustrator, Social Media
Education
University of Nebraska at Omaha 2010 — 2014
Bachelor of Science (BS), Communication, Journalism, and Related Programs
Howells Jr./Sr. High 2006 — 2010
Jordan Keller Jordan Keller's West Corporation Experience June 2009 - August 2014
Job IT Infrastructure Engineer Enterprise Monitoring at Nelnet
Industry Consumer Services
Experience
Nelnet August 2014 - Present
West Corporation June 2009 - August 2014
PayPal January 2008 - June 2009
Microsoft Corporation June 2006 - January 2008
West Corporation April 2002 - May 2006
Skills
Active Directory, Databases, Data Center, Windows Server, Microsoft SQL Server, Virtualization, Cloud Computing, Troubleshooting, SQL, Call Centers, Disaster Recovery, Vendor Management, VMware, Servers, Windows 7, Networking, DNS, Technical Support, IIS, System Administration, IT Management, Network Security, VoIP, SharePoint, Integration, Security, Cisco Technologies, System Deployment, TCP/IP
Education
University of Nebraska at Omaha 1995 — 1996
Comp Sci
Nelnet August 2014 - Present
West Corporation June 2009 - August 2014
PayPal January 2008 - June 2009
Microsoft Corporation June 2006 - January 2008
West Corporation April 2002 - May 2006
Skills
Active Directory, Databases, Data Center, Windows Server, Microsoft SQL Server, Virtualization, Cloud Computing, Troubleshooting, SQL, Call Centers, Disaster Recovery, Vendor Management, VMware, Servers, Windows 7, Networking, DNS, Technical Support, IIS, System Administration, IT Management, Network Security, VoIP, SharePoint, Integration, Security, Cisco Technologies, System Deployment, TCP/IP
Education
University of Nebraska at Omaha 1995 — 1996
Comp Sci
Gina Friend's West Corporation Experience 1999 - 2005
Job Senior Recruiter
Industry Human Resources
Experience
ACI Worldwide 2010 - Present
ConAgra Foods 2007 - 2009
The Nebraska Medical Center 2005 - 2007
West Corporation 1999 - 2005
Skills
Talent Acquisition, Talent Management, Applicant Tracking..., Employee Relations, Recruiting, Human Resources, Hiring, Training, Team Management, Program Management, HRIS, Onboarding, Personnel Management, Management, College Recruiting, Technical Recruiting, Performance Management, Internet Recruiting, Strategic Planning, Screening, Employee Engagement, Staffing Services, Sourcing, Screening Resumes, Interviews, Temporary Placement, Executive Search, Benefits Negotiation, Employee Benefits, Deferred Compensation, Contract Recruitment
Education
University of Nebraska at Omaha 1990 — 1995
BSBA, Marketing
ACI Worldwide 2010 - Present
ConAgra Foods 2007 - 2009
The Nebraska Medical Center 2005 - 2007
West Corporation 1999 - 2005
Skills
Talent Acquisition, Talent Management, Applicant Tracking..., Employee Relations, Recruiting, Human Resources, Hiring, Training, Team Management, Program Management, HRIS, Onboarding, Personnel Management, Management, College Recruiting, Technical Recruiting, Performance Management, Internet Recruiting, Strategic Planning, Screening, Employee Engagement, Staffing Services, Sourcing, Screening Resumes, Interviews, Temporary Placement, Executive Search, Benefits Negotiation, Employee Benefits, Deferred Compensation, Contract Recruitment
Education
University of Nebraska at Omaha 1990 — 1995
BSBA, Marketing
Terriona Adams Terriona Adams's West Corporation Experience January 2009 - August 2009
Job Marketing and Advertising
Industry Marketing and Advertising
Experience
Enterprise Rent-A-Car September 2013 - December 2014
Sixt rent a car January 2011 - January 2012
Paine College September 2009 - May 2011
West Corporation January 2009 - August 2009
Skills
Customer Service, Microsoft Office, Event Planning, HTML, Microsoft Word, PowerPoint, Sales, Social Media, Team Leadership, Social Networking, Public Speaking
Education
Clayton State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Paine College 2009 — 2012
Business, Management, Marketing, and Related Support Services
Metro Community College 2008 — 2009
Undecided, Business Administration and Management, General
University of Nebraska at Omaha 2007 — 2008
Science, Computer Science
Enterprise Rent-A-Car September 2013 - December 2014
Sixt rent a car January 2011 - January 2012
Paine College September 2009 - May 2011
West Corporation January 2009 - August 2009
Skills
Customer Service, Microsoft Office, Event Planning, HTML, Microsoft Word, PowerPoint, Sales, Social Media, Team Leadership, Social Networking, Public Speaking
Education
Clayton State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Paine College 2009 — 2012
Business, Management, Marketing, and Related Support Services
Metro Community College 2008 — 2009
Undecided, Business Administration and Management, General
University of Nebraska at Omaha 2007 — 2008
Science, Computer Science
Jessica A. Bauer, MPA Jessica A. Bauer, MPA's West Corporation Experience August 2011 - September 2012
Job Recruiter,Talent Acquisition at TD Ameritrade
Industry Human Resources
Experience
TD Ameritrade October 2012 - Present
West Corporation August 2011 - September 2012
West Corporation November 2007 - August 2011
1Staff Training & Development June 2007 - November 2007
YWCA December 2000 - June 2007
Skills
Employee Relations, College Recruiting, Time Management, Onboarding, Interviews, Recruiting, Management, PeopleSoft, Sourcing, Personnel Management, Human Resources, Customer Service, Applicant Tracking..., Talent Acquisition, Job Fairs, Training, Leadership Development, SDLC, Performance Management, New Hire Orientations, Screening, Deferred Compensation, Employment Law, Hiring, Leadership, Screening Resumes, Program Management, Temporary Placement, Employee Benefits, Policy, Background Checks, Career Counseling, Benefits Administration, Workforce Planning, Talent Management
Education
University of Nebraska at Omaha 2001 — 2005
Masters Degree, Public Administration
Wayne State College 1995 — 1998
Bachelor's Degree, Psychology/Sociology
TD Ameritrade October 2012 - Present
West Corporation August 2011 - September 2012
West Corporation November 2007 - August 2011
1Staff Training & Development June 2007 - November 2007
YWCA December 2000 - June 2007
Skills
Employee Relations, College Recruiting, Time Management, Onboarding, Interviews, Recruiting, Management, PeopleSoft, Sourcing, Personnel Management, Human Resources, Customer Service, Applicant Tracking..., Talent Acquisition, Job Fairs, Training, Leadership Development, SDLC, Performance Management, New Hire Orientations, Screening, Deferred Compensation, Employment Law, Hiring, Leadership, Screening Resumes, Program Management, Temporary Placement, Employee Benefits, Policy, Background Checks, Career Counseling, Benefits Administration, Workforce Planning, Talent Management
Education
University of Nebraska at Omaha 2001 — 2005
Masters Degree, Public Administration
Wayne State College 1995 — 1998
Bachelor's Degree, Psychology/Sociology
Robin M. Childs Robin M. Childs's West Corporation Experience September 2010 - Present
Job Client Operations Project Specialist at West Corporation
Industry Telecommunications
Experience
West Corporation September 2010 - Present
West Corporation October 2012 - October 2012
West Corporation March 2008 - September 2010
First Data Corporation August 1993 - November 2007
Skills
Administrative Skills, Analytical Abilities, Client Account..., Communication Skills, Facilitation/Presentatio..., Interpersonal Skills, Multitasking Skills, Collaborative Problem..., Project Management, Team Supervision, Team Leader, Team Player, Time Management, Training and Development, Vendor Management
Education
University of Phoenix-Omaha Campus
MIS, Information Systems
University of Nebraska at Omaha
BS, Business Administration
West Corporation September 2010 - Present
West Corporation October 2012 - October 2012
West Corporation March 2008 - September 2010
First Data Corporation August 1993 - November 2007
Skills
Administrative Skills, Analytical Abilities, Client Account..., Communication Skills, Facilitation/Presentatio..., Interpersonal Skills, Multitasking Skills, Collaborative Problem..., Project Management, Team Supervision, Team Leader, Team Player, Time Management, Training and Development, Vendor Management
Education
University of Phoenix-Omaha Campus
MIS, Information Systems
University of Nebraska at Omaha
BS, Business Administration
Patricia Streur Patricia Streur's West Corporation Experience April 2007 - July 2008
Job Editorial Assistant at Sabataj Studios
Industry Insurance
Experience
Prime Therapeutics May 2010 - Present
Sabataj Studios June 2008 - Present
Prime Therapeutics January 2010 - May 2010
Girl Scouts Spirit of Nebraska March 2009 - October 2009
Girl Scouts Spirit of Nebraska July 2008 - March 2009
West Corporation April 2007 - July 2008
K2 Marketing Services, Inc February 2004 - March 2007
Skills
Windows, Mac OS, Keynote, Pages, Microsoft Office, Editing, Analysis, Writing, Project Management
Education
University of Nebraska at Omaha 2010 — 2012
Bachelor of Arts, English in process; projected
Prime Therapeutics May 2010 - Present
Sabataj Studios June 2008 - Present
Prime Therapeutics January 2010 - May 2010
Girl Scouts Spirit of Nebraska March 2009 - October 2009
Girl Scouts Spirit of Nebraska July 2008 - March 2009
West Corporation April 2007 - July 2008
K2 Marketing Services, Inc February 2004 - March 2007
Skills
Windows, Mac OS, Keynote, Pages, Microsoft Office, Editing, Analysis, Writing, Project Management
Education
University of Nebraska at Omaha 2010 — 2012
Bachelor of Arts, English in process; projected
Jesse Andersen Jesse Andersen's West Corporation Experience October 2009 - March 2011
Job Software Engineer at Google
Industry Computer Software
Experience
Google October 2014 - Present
Scribd November 2011 - June 2014
Scribd August 2011 - November 2011
Prairie Ventures LLC March 2011 - August 2011
West Corporation October 2009 - March 2011
West Corporation January 2009 - October 2009
West Corporation April 2006 - January 2009
Skills
Objective-C, Android, Java, Git, iPhone development, Mobile, Mobile Devices, iOS development
Education
University of Nebraska at Omaha
BS, Computer Science
Google October 2014 - Present
Scribd November 2011 - June 2014
Scribd August 2011 - November 2011
Prairie Ventures LLC March 2011 - August 2011
West Corporation October 2009 - March 2011
West Corporation January 2009 - October 2009
West Corporation April 2006 - January 2009
Skills
Objective-C, Android, Java, Git, iPhone development, Mobile, Mobile Devices, iOS development
Education
University of Nebraska at Omaha
BS, Computer Science
Pamela Mateo Ramirez Pamela Mateo Ramirez's West Corporation Experience 2012 - 2013
Job Senior Measurement Analyst at TPG TeleManagement
Industry Professional Training & Coaching
Experience
TPG TeleManagement February 2013 - Present
West Corporation 2012 - 2013
West Corporation 2011 - 2012
Dovicon S.A April 2010 - July 2010
Colegio Retonos February 2007 - June 2010
Skills
Data Analysis, Analytics, Training, Analysis, Call Centers, Leadership Development, Process Improvement, Coaching, Database Marketing, Customer Experience, Statistics, Organizational..., Organizational..., Quality Assurance, Leadership, Customer Satisfaction
Education
University of Nebraska at Omaha 2012 — 2015
Secondary Education, Education
Autonomous University of Santo Domingo 2002 — 2009
Bachelor’s Degree in Economics, Economics, Cum Laude
TPG TeleManagement February 2013 - Present
West Corporation 2012 - 2013
West Corporation 2011 - 2012
Dovicon S.A April 2010 - July 2010
Colegio Retonos February 2007 - June 2010
Skills
Data Analysis, Analytics, Training, Analysis, Call Centers, Leadership Development, Process Improvement, Coaching, Database Marketing, Customer Experience, Statistics, Organizational..., Organizational..., Quality Assurance, Leadership, Customer Satisfaction
Education
University of Nebraska at Omaha 2012 — 2015
Secondary Education, Education
Autonomous University of Santo Domingo 2002 — 2009
Bachelor’s Degree in Economics, Economics, Cum Laude
Kristina Loehr Kristina Loehr's West Corporation Experience November 2012 - Present
Job Senior Account Manager at West Asset Management
Industry Telecommunications
Experience
West Corporation November 2012 - Present
West Corporation November 2010 - November 2012
West Corporation March 2008 - November 2010
West Corporation September 2006 - March 2008
Skills
Telecommunications, Account Management, Unified Communications, Call Centers, Direct Sales, Managed Services, Customer Retention, Telephony, Sales, Customer Satisfaction, Data Center, Sales Process, Sales Operations, Management, Team Building, Customer Experience, Customer Service
Education
University of Nebraska at Omaha 2006 — 2010
Bachelor's degree, Business Administration and Management, General
West Corporation November 2012 - Present
West Corporation November 2010 - November 2012
West Corporation March 2008 - November 2010
West Corporation September 2006 - March 2008
Skills
Telecommunications, Account Management, Unified Communications, Call Centers, Direct Sales, Managed Services, Customer Retention, Telephony, Sales, Customer Satisfaction, Data Center, Sales Process, Sales Operations, Management, Team Building, Customer Experience, Customer Service
Education
University of Nebraska at Omaha 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Joan Malouf Joan Malouf's West Corporation Experience 2011 - March 2015
Job Director, Healthcare Receivables at West Asset Management, Inc.
Industry Hospital & Health Care
Experience
West Asset Management, Inc., an Alorica Company March 2015 - Present
West Corporation 2011 - March 2015
Mutual of Omaha 2006 - 2010
Mutual of Omaha 2003 - 2006
HDM Corporation 1999 - 2003
Thomson Reuters 1990 - 1992
Skills
Leadership, Healthcare, Strategic Planning, New Business Development, Process Improvement, Team Building, Insurance, Employee Benefits, Management, Business Analysis, Account Management, Program Management, Change Management, Business Development, Customer Service, Budgets, Leadership Development, Contract Negotiation, Sales, Call Centers, Team Leadership, Risk Management, Training, Vendor Management, Coaching, Strategy, Operations Management, Performance Management, Cross-functional Team..., CRM, Business Process..., Sales Operations, Sales Management, Salesforce.com, Customer Retention, Customer Satisfaction, Selling
Education
University of Nebraska at Omaha
West Asset Management, Inc., an Alorica Company March 2015 - Present
West Corporation 2011 - March 2015
Mutual of Omaha 2006 - 2010
Mutual of Omaha 2003 - 2006
HDM Corporation 1999 - 2003
Thomson Reuters 1990 - 1992
Skills
Leadership, Healthcare, Strategic Planning, New Business Development, Process Improvement, Team Building, Insurance, Employee Benefits, Management, Business Analysis, Account Management, Program Management, Change Management, Business Development, Customer Service, Budgets, Leadership Development, Contract Negotiation, Sales, Call Centers, Team Leadership, Risk Management, Training, Vendor Management, Coaching, Strategy, Operations Management, Performance Management, Cross-functional Team..., CRM, Business Process..., Sales Operations, Sales Management, Salesforce.com, Customer Retention, Customer Satisfaction, Selling
Education
University of Nebraska at Omaha
Steve Braesch Steve Braesch's West Corporation Experience November 1998 - Present
Job Client Services Manager at West Corporation
Industry Telecommunications
Experience
West Corporation November 1998 - Present
Education
University of Nebraska at Omaha 1991 — 1994
BS, Public Administration; Minor: Sociology
West Corporation November 1998 - Present
Education
University of Nebraska at Omaha 1991 — 1994
BS, Public Administration; Minor: Sociology
Glenn Kippes Glenn Kippes's West Corporation Experience January 1999 - April 2003
Job Information Technology at Kansas State University Foundation
Industry Information Technology and Services
Experience
Kansas State University Foundation July 2009 - Present
Kansas State University Foundation September 2008 - July 2009
Renewdata Corporation October 2005 - January 2008
GC Services May 2003 - October 2005
West Corporation January 1999 - April 2003
Mutual of Omaha Insurance January 1980 - December 1998
Education
University of Nebraska at Omaha 1980 — 1984
BS, Business Information Systems
Kansas State University Foundation July 2009 - Present
Kansas State University Foundation September 2008 - July 2009
Renewdata Corporation October 2005 - January 2008
GC Services May 2003 - October 2005
West Corporation January 1999 - April 2003
Mutual of Omaha Insurance January 1980 - December 1998
Education
University of Nebraska at Omaha 1980 — 1984
BS, Business Information Systems
Kevin Watts Kevin Watts's West Corporation Experience April 2001 - October 2004
Job Mortgage Loan Originator at First National Bank of Omaha
Industry Financial Services
Experience
First National Bank of Omaha March 2008 - Present
West Corporation April 2001 - October 2004
TD Ameritrade June 1998 - January 2000
Skills
Mortgage Lending, Credit Analysis, Consumer Lending, Banking, Team Building, Loans, Customer Service, Credit, Mortgage Banking, Retail Banking, Process Improvement, Leadership, Credit Cards, Loan Origination, Refinance, Residential Mortgages
Education
University of Nebraska at Omaha 1992 — 1996
Bachelors, Finance and Banking
First National Bank of Omaha March 2008 - Present
West Corporation April 2001 - October 2004
TD Ameritrade June 1998 - January 2000
Skills
Mortgage Lending, Credit Analysis, Consumer Lending, Banking, Team Building, Loans, Customer Service, Credit, Mortgage Banking, Retail Banking, Process Improvement, Leadership, Credit Cards, Loan Origination, Refinance, Residential Mortgages
Education
University of Nebraska at Omaha 1992 — 1996
Bachelors, Finance and Banking
Luke Socha Luke Socha's West Corporation Experience June 2006 - June 2007
Job Management Trainee at Enterprise RentACar
Industry Hospital & Health Care
Experience
Enterprise Rent-A-Car August 2011 - Present
Alegent Health June 2007 - August 2011
West Corporation June 2006 - June 2007
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Administrative..., Microsoft Excel, Access, PowerPoint, PeopleSoft, Microsoft Word, Telephone Skills, Customer Satisfaction, Event Planning, Call Center, Time Management
Education
University of Nebraska at Omaha 2005 — 2011
Business Administration, Marketing
University of Nebraska at Omaha 2005 — 2011
Bachelor's degree, Marketing
Enterprise Rent-A-Car August 2011 - Present
Alegent Health June 2007 - August 2011
West Corporation June 2006 - June 2007
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Administrative..., Microsoft Excel, Access, PowerPoint, PeopleSoft, Microsoft Word, Telephone Skills, Customer Satisfaction, Event Planning, Call Center, Time Management
Education
University of Nebraska at Omaha 2005 — 2011
Business Administration, Marketing
University of Nebraska at Omaha 2005 — 2011
Bachelor's degree, Marketing
Mike Mohr Mike Mohr's West Corporation Experience 2009 - 2011
Job Vice President Procurement at Mutual of Omaha
Industry Insurance
Experience
Mutual of Omaha 2011 - Present
West Corporation 2009 - 2011
Precision Industries 2008 - 2008
ConAgra Foods 1999 - 2008
Brach & Brock Confections 1997 - 1999
Millard Refrigerated & Processing Services 1987 - 1997
Lozier Corporation 1985 - 1987
Skills
Strategic Sourcing, Procurement, SAP, Contract Negotiation, Change Management, Inventory Management, Supply Chain, Program Management, Purchasing, Continuous Improvement, Outsourcing, Vendor Management, Process Improvement, Manufacturing, Spend Analysis, MRP, Leadership, Business Transformation, Strategic Planning, Project Management, Strategy, Training, Supply Chain Management, Cross-functional Team...
Education
University of Nebraska at Omaha 1981 — 1987
BSBA, Business Managment
Mutual of Omaha 2011 - Present
West Corporation 2009 - 2011
Precision Industries 2008 - 2008
ConAgra Foods 1999 - 2008
Brach & Brock Confections 1997 - 1999
Millard Refrigerated & Processing Services 1987 - 1997
Lozier Corporation 1985 - 1987
Skills
Strategic Sourcing, Procurement, SAP, Contract Negotiation, Change Management, Inventory Management, Supply Chain, Program Management, Purchasing, Continuous Improvement, Outsourcing, Vendor Management, Process Improvement, Manufacturing, Spend Analysis, MRP, Leadership, Business Transformation, Strategic Planning, Project Management, Strategy, Training, Supply Chain Management, Cross-functional Team...
Education
University of Nebraska at Omaha 1981 — 1987
BSBA, Business Managment
Joseph Schaffart Joseph Schaffart's West Corporation Experience March 2007 - July 2008
Job Asst. Dean of Business & Fiscal AffairsCollege of Engineering at University of NebraskaLincoln
Industry Education Management
Experience
University of Nebraska-Lincoln June 2012 - Present
Baxter-Kenworthy Electric, Inc. August 2008 - May 2012
West Corporation March 2007 - July 2008
First Data Corporation January 1995 - July 1998
Education
University of Nebraska at Omaha 1982 — 1987
MBA, General Business
University of Nebraska at Omaha 1977 — 1981
BSBA, Accounting
University of Nebraska-Lincoln June 2012 - Present
Baxter-Kenworthy Electric, Inc. August 2008 - May 2012
West Corporation March 2007 - July 2008
First Data Corporation January 1995 - July 1998
Education
University of Nebraska at Omaha 1982 — 1987
MBA, General Business
University of Nebraska at Omaha 1977 — 1981
BSBA, Accounting
Jacob Whitney Jacob Whitney's West Corporation Experience May 2008 - December 2009
Job HRMS Associate Analyst at ConAgra Foods
Industry Construction
Experience
ConAgra Foods April 2011 - Present
Kiewit April 2010 - April 2011
West Corporation May 2008 - December 2009
Skills
PeopleSoft, College Recruiting, Applicant Tracking..., Talent Acquisition, Employee Relations, HRIS, Employee Benefits, Recruiting, Microsoft Excel, Performance Management, Benefits Administration, Microsoft Office, Human Resources, Customer Service, Onboarding, Workforce Planning, Interviews, New Hire Orientations
Education
University of Nebraska at Omaha 2006 — 2010
B.S., Human Resource Management, Business Management, Management Information Systems
ConAgra Foods April 2011 - Present
Kiewit April 2010 - April 2011
West Corporation May 2008 - December 2009
Skills
PeopleSoft, College Recruiting, Applicant Tracking..., Talent Acquisition, Employee Relations, HRIS, Employee Benefits, Recruiting, Microsoft Excel, Performance Management, Benefits Administration, Microsoft Office, Human Resources, Customer Service, Onboarding, Workforce Planning, Interviews, New Hire Orientations
Education
University of Nebraska at Omaha 2006 — 2010
B.S., Human Resource Management, Business Management, Management Information Systems
Kim Gehrman Kim Gehrman's West Corporation Experience September 1991 - February 2008
Job Realtor, RE/MAX Results
Industry Real Estate
Experience
RE/MAX Results Omaha September 2011 - Present
Deeb Realty July 2007 - September 2011
West Corporation September 1991 - February 2008
Skills
Selling, Real Estate Transactions, Real Estate, Sellers, Customer Service, Relocation, Residential Homes, Marketing, Negotiation, Contract Negotiation, Investments, Buyer Representation, Listings, First Time Home Buyers, Investment Properties, Account Management, Construction, Property Management, Short Sales, Referrals, Investors, Single Family Homes, New Home Sales, Condos, Townhomes, Move Up Buyers, Real Estate Investment..., Relocation Buyers, Luxury, Foreclosures, Buyers, Commercial Real Estate, Home Staging, Seniors, Real Property, National Association of..., REO, Senior Real Estate, Seller Representation, Real Estate Financing, Listing Homes, New Home Construction, First Time Home Sellers, Property, Council of Residential..., SFR, Resellers, Income Properties, e-PRO, New Homes
Education
University of Nebraska at Omaha 1993 — 1997
BSBA, Marketing
RE/MAX Results Omaha September 2011 - Present
Deeb Realty July 2007 - September 2011
West Corporation September 1991 - February 2008
Skills
Selling, Real Estate Transactions, Real Estate, Sellers, Customer Service, Relocation, Residential Homes, Marketing, Negotiation, Contract Negotiation, Investments, Buyer Representation, Listings, First Time Home Buyers, Investment Properties, Account Management, Construction, Property Management, Short Sales, Referrals, Investors, Single Family Homes, New Home Sales, Condos, Townhomes, Move Up Buyers, Real Estate Investment..., Relocation Buyers, Luxury, Foreclosures, Buyers, Commercial Real Estate, Home Staging, Seniors, Real Property, National Association of..., REO, Senior Real Estate, Seller Representation, Real Estate Financing, Listing Homes, New Home Construction, First Time Home Sellers, Property, Council of Residential..., SFR, Resellers, Income Properties, e-PRO, New Homes
Education
University of Nebraska at Omaha 1993 — 1997
BSBA, Marketing
Josh Dohn Josh Dohn's West Corporation Experience January 2014 - Present
Job Capacity Planner at West Corporation
Industry Computer & Network Security
Experience
West Corporation January 2014 - Present
West Corporation May 2011 - January 2014
West Corporation August 2008 - May 2011
Peter Kiewit Institute May 2005 - June 2010
GRW Studios/MSI Corporation January 2006 - August 2008
Skills
Telecommunications, Linux, VoIP, Cisco Technologies, Technical Support, Perl, Windows, IVR, Hardware, Databases, Servers, Network Administration, SIP, Telephony, Troubleshooting, Data Center, Java, TCP/IP, Programming, Software Development, PHP, MySQL, Sonus, Network Monitoring Tools, HTML, Microsoft SQL Server, ActionScript, Program Management, Server Administration, Splunk, Networking, C++, C#, Carriers, Data Mining, Avaya, VB.NET, Security, Oracle SQL, Visual Basic .NET, Program Development, Program Evaluation, Global Operations, Website Development, Data Analytics, Vendor Relationships, Fujitsu Flashwave..., Lightwave Monitoring, Telco Systems
Education
University of Nebraska at Omaha 2005 — 2010
Computer Science
Fujitsu
Fujitsu
Millard West
Millard West
West Corporation January 2014 - Present
West Corporation May 2011 - January 2014
West Corporation August 2008 - May 2011
Peter Kiewit Institute May 2005 - June 2010
GRW Studios/MSI Corporation January 2006 - August 2008
Skills
Telecommunications, Linux, VoIP, Cisco Technologies, Technical Support, Perl, Windows, IVR, Hardware, Databases, Servers, Network Administration, SIP, Telephony, Troubleshooting, Data Center, Java, TCP/IP, Programming, Software Development, PHP, MySQL, Sonus, Network Monitoring Tools, HTML, Microsoft SQL Server, ActionScript, Program Management, Server Administration, Splunk, Networking, C++, C#, Carriers, Data Mining, Avaya, VB.NET, Security, Oracle SQL, Visual Basic .NET, Program Development, Program Evaluation, Global Operations, Website Development, Data Analytics, Vendor Relationships, Fujitsu Flashwave..., Lightwave Monitoring, Telco Systems
Education
University of Nebraska at Omaha 2005 — 2010
Computer Science
Fujitsu
Fujitsu
Millard West
Millard West
Shaun Harbison Shaun Harbison's West Corporation Experience February 2010 - August 2011
Job Software Engineer at Lockheed Martin
Industry Computer Software
Experience
Lockheed Martin August 2011 - Present
West Corporation February 2010 - August 2011
BAE Systems January 2009 - December 2009
Rockwell Collins/Donatech October 2007 - January 2009
Alvine Engineering May 2006 - January 2007
Milacek Monument Company January 1999 - July 2006
Skills
Integration, Testing, JavaScript, C++, Unix, .NET, Software Development, Java, Agile Methodologies, XML, Visual Basic, Systems Engineering, C#, SOA, Programming, Software Engineering
Education
University of Nebraska at Omaha 2001 — 2007
BSEE, Electronics Engineering
Lockheed Martin August 2011 - Present
West Corporation February 2010 - August 2011
BAE Systems January 2009 - December 2009
Rockwell Collins/Donatech October 2007 - January 2009
Alvine Engineering May 2006 - January 2007
Milacek Monument Company January 1999 - July 2006
Skills
Integration, Testing, JavaScript, C++, Unix, .NET, Software Development, Java, Agile Methodologies, XML, Visual Basic, Systems Engineering, C#, SOA, Programming, Software Engineering
Education
University of Nebraska at Omaha 2001 — 2007
BSEE, Electronics Engineering
Philip Crosland Philip Crosland's West Corporation Experience October 2008 - January 2011
Job Sr. Lead Auditor at First National Bank of Omaha
Industry Accounting
Experience
First National Bank of Omaha May 2011 - Present
Infogroup January 2011 - April 2011
West Corporation October 2008 - January 2011
Deloitte August 2006 - October 2008
West Corporation 2004 - 2006
First Data Resources 2001 - 2004
Skills
Accounting, Finance, Technology
Education
University of Nebraska at Omaha 2006 — 2013
MBA, Finance
University of Nebraska at Omaha 2004 — 2006
Accounting
University of Nebraska-Lincoln 1995 — 2000
Management Information Systems
Certified Public Accountant
State of Nebraska
First National Bank of Omaha May 2011 - Present
Infogroup January 2011 - April 2011
West Corporation October 2008 - January 2011
Deloitte August 2006 - October 2008
West Corporation 2004 - 2006
First Data Resources 2001 - 2004
Skills
Accounting, Finance, Technology
Education
University of Nebraska at Omaha 2006 — 2013
MBA, Finance
University of Nebraska at Omaha 2004 — 2006
Accounting
University of Nebraska-Lincoln 1995 — 2000
Management Information Systems
Certified Public Accountant
State of Nebraska
Rob Stansbury Rob Stansbury's West Corporation Experience May 2007 - Present
Job Senior Network Engineer at West Corporation
Industry Computer Networking
Experience
West Corporation May 2007 - Present
Choice Solutions August 2004 - May 2007
United States Army / Army Reserves October 1983 - June 2005
CommScope 1996 - 2004
Mutual of Omaha 1993 - 1996
Skills
VoIP, Cisco Technologies, Network Security, Switches
Education
University of Nebraska at Omaha
West Corporation May 2007 - Present
Choice Solutions August 2004 - May 2007
United States Army / Army Reserves October 1983 - June 2005
CommScope 1996 - 2004
Mutual of Omaha 1993 - 1996
Skills
VoIP, Cisco Technologies, Network Security, Switches
Education
University of Nebraska at Omaha
Jeff Skalberg's West Corporation Experience January 2012 - June 2012
Job Director, Corporate Relations at United Way of the Midlands
Industry Nonprofit Organization Management
Experience
United Way of the Midlands June 2015 - Present
First Data Corporation February 2013 - June 2015
First Data Corporation July 2012 - June 2015
West Corporation January 2012 - June 2012
Skills
Process Improvement, Community Outreach, Business Process..., Credit Bureau, Payment Card Processing, Leadership Development, Philanthropy, Corporate Communications, Employee Engagement, Corporate Social..., Community Relations, Call Centers, Community Development, Leadership, Nonprofits, Fundraising, Microsoft Office, Customer Service, Public Relations, Analysis, Event Planning
Education
University of Nebraska at Omaha 2012 — 2015
Master's Degree, Public Administration, Nonprofit Management Concentration
United Way of the Midlands June 2015 - Present
First Data Corporation February 2013 - June 2015
First Data Corporation July 2012 - June 2015
West Corporation January 2012 - June 2012
Skills
Process Improvement, Community Outreach, Business Process..., Credit Bureau, Payment Card Processing, Leadership Development, Philanthropy, Corporate Communications, Employee Engagement, Corporate Social..., Community Relations, Call Centers, Community Development, Leadership, Nonprofits, Fundraising, Microsoft Office, Customer Service, Public Relations, Analysis, Event Planning
Education
University of Nebraska at Omaha 2012 — 2015
Master's Degree, Public Administration, Nonprofit Management Concentration
Sarah Liberty's West Corporation Experience November 2004 - Present
Job Human Resources Project Manager at West Corporation
Industry Human Resources
Experience
West Corporation November 2004 - Present
Skills
Customer Satisfaction, Customer Experience, Team Leadership, HR Policies, College Recruiting, PeopleSoft, SharePoint, SharePoint Designer, InfoPath Forms, Talent Acquisition, UPK, Training, Development & delivery..., E-Verify, I-9 Compliance, Affirmative Action..., Applicant Tracking..., User Acceptance Testing, Troubleshooting, Internal Audit, Process Improvement, Human Resources, Onboarding, Vendor Management, Employee Training, Customer Service
Education
Bellevue University 2014 — 2017
Bellevue West High School 2000 — 2003
University of Nebraska at Omaha
West Corporation November 2004 - Present
Skills
Customer Satisfaction, Customer Experience, Team Leadership, HR Policies, College Recruiting, PeopleSoft, SharePoint, SharePoint Designer, InfoPath Forms, Talent Acquisition, UPK, Training, Development & delivery..., E-Verify, I-9 Compliance, Affirmative Action..., Applicant Tracking..., User Acceptance Testing, Troubleshooting, Internal Audit, Process Improvement, Human Resources, Onboarding, Vendor Management, Employee Training, Customer Service
Education
Bellevue University 2014 — 2017
Bellevue West High School 2000 — 2003
University of Nebraska at Omaha
Jody Kistaitis's West Corporation Experience October 2002 - Present
Job Director, Sales at West Corporation
Industry Outsourcing/Offshoring
Experience
West Corporation October 2002 - Present
P&L Capital Corp. September 1997 - October 2002
Skills
IVR, Call Center, Telephony, ACD, Inbound, CTI, Unified Communications, Speech Recognition, Outsourcing, VoIP, Telecommunications, BPO, Customer Service, Consultative Selling, Call Centers, B2B, Selling, Contact Centers, Networking, Customer Experience, Solution Selling, Program Management, Sales, Strategic Partnerships, CRM, Direct Sales, Inbound Marketing, Sales Process, Account Management, Professional Services, Training, Customer Retention, Sales Operations, Salesforce.com, Managed Services, SaaS
Education
University of Nebraska at Omaha 2000 — 2002
MBA, Business
University of Nebraska at Omaha 1988 — 1992
B.A., Marketing
Ralston High
West Corporation October 2002 - Present
P&L Capital Corp. September 1997 - October 2002
Skills
IVR, Call Center, Telephony, ACD, Inbound, CTI, Unified Communications, Speech Recognition, Outsourcing, VoIP, Telecommunications, BPO, Customer Service, Consultative Selling, Call Centers, B2B, Selling, Contact Centers, Networking, Customer Experience, Solution Selling, Program Management, Sales, Strategic Partnerships, CRM, Direct Sales, Inbound Marketing, Sales Process, Account Management, Professional Services, Training, Customer Retention, Sales Operations, Salesforce.com, Managed Services, SaaS
Education
University of Nebraska at Omaha 2000 — 2002
MBA, Business
University of Nebraska at Omaha 1988 — 1992
B.A., Marketing
Ralston High
Mark Parchment Mark Parchment's West Corporation Experience April 2010 - October 2013
Job Manager of People Services at Mariano's Fresh Market
Industry Supermarkets
Experience
West Corporation April 2010 - October 2013
Metro Credit Union December 2005 - September 2009
Skills
Teaching/mentoring, Call Center, Account Management, Business Development, Sales Management, Customer Service, IVR, Team Building, Customer Satisfaction, Customer Experience, Team Leadership, Operations Management, Negotiation, Strategic Planning, New Business Development, Business Strategy
Education
University of Nebraska at Omaha 2003 — 2009
Bachelor of Science, Human Resource Management
West Corporation April 2010 - October 2013
Metro Credit Union December 2005 - September 2009
Skills
Teaching/mentoring, Call Center, Account Management, Business Development, Sales Management, Customer Service, IVR, Team Building, Customer Satisfaction, Customer Experience, Team Leadership, Operations Management, Negotiation, Strategic Planning, New Business Development, Business Strategy
Education
University of Nebraska at Omaha 2003 — 2009
Bachelor of Science, Human Resource Management
J.W. Hannam J.W. Hannam's West Corporation Experience October 2012 - August 2013
Job Sr. Network Engineer at Kiewit
Industry Information Technology and Services
Experience
Kiewit August 2013 - Present
West Corporation October 2012 - August 2013
West Corporation May 2011 - October 2012
Sitel June 2010 - June 2011
Sitel January 2009 - June 2010
Sitel September 2007 - January 2009
United States Marine Corps April 2006 - June 2007
United States Marine Corps June 2003 - April 2006
Skills
Cisco Technologies, Networking, Switches, Firewalls, WAN, Routers, Network Security, Data Center, VoIP, VPN, TCP/IP, Cisco IOS, Troubleshooting, Network Design, Routing, Network Engineering, Telecommunications, MPLS, Security, Windows Server, Mac OS, Cisco Nexus, Active Directory, CCNA, Cisco Call Manager, Network Administration, LAN-WAN, Call Centers, DNS, OSPF, Network Architecture, Cisco Routers
Education
University of Nebraska at Omaha 2009 — 2010
Bachelor's degree, Information Technology
Kiewit August 2013 - Present
West Corporation October 2012 - August 2013
West Corporation May 2011 - October 2012
Sitel June 2010 - June 2011
Sitel January 2009 - June 2010
Sitel September 2007 - January 2009
United States Marine Corps April 2006 - June 2007
United States Marine Corps June 2003 - April 2006
Skills
Cisco Technologies, Networking, Switches, Firewalls, WAN, Routers, Network Security, Data Center, VoIP, VPN, TCP/IP, Cisco IOS, Troubleshooting, Network Design, Routing, Network Engineering, Telecommunications, MPLS, Security, Windows Server, Mac OS, Cisco Nexus, Active Directory, CCNA, Cisco Call Manager, Network Administration, LAN-WAN, Call Centers, DNS, OSPF, Network Architecture, Cisco Routers
Education
University of Nebraska at Omaha 2009 — 2010
Bachelor's degree, Information Technology
Jeff Cosgrove Jeff Cosgrove's West Corporation Experience December 2012 - August 2014
Job IT Security Compliance & Governance Analyst at Hayneedle, Inc.
Industry Information Technology and Services
Experience
Hayneedle, Inc. August 2014 - Present
Limestone Canyon Marketing September 2011 - Present
West Corporation December 2012 - August 2014
West Corporation May 2008 - December 2012
University of Nebraska at Omaha 2005 - 2008
Funeral Home 1998 - 2004
Hy-Vee 1991 - 1999
Skills
Security, Windows Server, Information Security, Active Directory, Microsoft Exchange, Data Center, Computer Security, Software Documentation, Disaster Recovery, PCI DSS, Vulnerability Assessment, Firewalls, Intrusion Detection, Information Technology, Security Awareness, Risk Management, Funeral Homes, Incident Response, Auditing, Leadership, Quality Assurance, Retail Sales, Construction, Electricians, Home Repairs, Piano Playing, Photography, Photoshop
Education
University of Nebraska at Omaha
Bachelor of Science (BS), Management of Information Systems from the The Peter Kiewit Institute
Worsham College of Mortuary Science
Associate of Applied Science (AAS), Funeral Service and Mortuary Science
Hayneedle, Inc. August 2014 - Present
Limestone Canyon Marketing September 2011 - Present
West Corporation December 2012 - August 2014
West Corporation May 2008 - December 2012
University of Nebraska at Omaha 2005 - 2008
Funeral Home 1998 - 2004
Hy-Vee 1991 - 1999
Skills
Security, Windows Server, Information Security, Active Directory, Microsoft Exchange, Data Center, Computer Security, Software Documentation, Disaster Recovery, PCI DSS, Vulnerability Assessment, Firewalls, Intrusion Detection, Information Technology, Security Awareness, Risk Management, Funeral Homes, Incident Response, Auditing, Leadership, Quality Assurance, Retail Sales, Construction, Electricians, Home Repairs, Piano Playing, Photography, Photoshop
Education
University of Nebraska at Omaha
Bachelor of Science (BS), Management of Information Systems from the The Peter Kiewit Institute
Worsham College of Mortuary Science
Associate of Applied Science (AAS), Funeral Service and Mortuary Science
Michael R. Durand Michael R. Durand's West Corporation Experience 2006 - 2008
Job Sales Manager Business Development Directors
Industry Internet
Experience
Groupon June 2015 - Present
Groupon April 2014 - June 2015
Groupon July 2013 - March 2014
Lifecrowd 2012 - 2013
Groupon 2010 - 2012
Rubicon Interactive 2010 - 2011
Accent Insurance Receivable Solutions 2008 - 2010
West Corporation 2006 - 2008
Skills
Salesforce.com, Cold Calling, Account Management, Sales, Social Media, Marketing Strategy, Lead Generation, Marketing, Online Advertising, Marketing Communications, Social Media Marketing, New Business Development, Advertising, Market Research, Digital Marketing, Strategy, E-commerce, Training, Online Marketing, Email Marketing, Sales Process, Direct Sales, Sales Presentations, Integrated Marketing, Start-ups, Entrepreneurship, Mobile Marketing, B2B Marketing
Education
University of Nebraska at Omaha
BS, Marketing
Groupon June 2015 - Present
Groupon April 2014 - June 2015
Groupon July 2013 - March 2014
Lifecrowd 2012 - 2013
Groupon 2010 - 2012
Rubicon Interactive 2010 - 2011
Accent Insurance Receivable Solutions 2008 - 2010
West Corporation 2006 - 2008
Skills
Salesforce.com, Cold Calling, Account Management, Sales, Social Media, Marketing Strategy, Lead Generation, Marketing, Online Advertising, Marketing Communications, Social Media Marketing, New Business Development, Advertising, Market Research, Digital Marketing, Strategy, E-commerce, Training, Online Marketing, Email Marketing, Sales Process, Direct Sales, Sales Presentations, Integrated Marketing, Start-ups, Entrepreneurship, Mobile Marketing, B2B Marketing
Education
University of Nebraska at Omaha
BS, Marketing
Kate Hungerford's West Corporation Experience May 2014 - Present
Job Corporate Services Project Manager at West Corporation
Industry Marketing and Advertising
Experience
West Corporation May 2014 - Present
Orthopaedic Marketing Group August 2007 - September 2013
Orthopaedic Marketing Group August 2007 - July 2009
Phillips Manufacturing Company 2007 - 2007
Skills
Advertising, Creative Development, Customer Relations, Integrated Marketing, Promotions, Budgeting, New Business Development, Strategic Planning, Marketing Strategy, Account Management, Direct Marketing, Planning, search engine..., Digital Marketing, Marketing Communications, Social Media Marketing, Email Marketing, Online Marketing, Media Relations, Relationship Management, Team Management, Online Advertising, Budgets, Marketing, Lead Generation, Project Planning, Creative Direction, Customer Service, Trade Shows, Social Media, Market Planning, Management, Leadership, Training, Team Building, Microsoft Office, SEO, B2B Marketing, Project Management, Direct Mail, Analysis, Strategy, Market Research, Brand Development, Customer Satisfaction, Process Improvement, B2B
Education
University of Nebraska at Omaha 2003 — 2008
B.B.A. in Business Marketing, Marketing
West Corporation May 2014 - Present
Orthopaedic Marketing Group August 2007 - September 2013
Orthopaedic Marketing Group August 2007 - July 2009
Phillips Manufacturing Company 2007 - 2007
Skills
Advertising, Creative Development, Customer Relations, Integrated Marketing, Promotions, Budgeting, New Business Development, Strategic Planning, Marketing Strategy, Account Management, Direct Marketing, Planning, search engine..., Digital Marketing, Marketing Communications, Social Media Marketing, Email Marketing, Online Marketing, Media Relations, Relationship Management, Team Management, Online Advertising, Budgets, Marketing, Lead Generation, Project Planning, Creative Direction, Customer Service, Trade Shows, Social Media, Market Planning, Management, Leadership, Training, Team Building, Microsoft Office, SEO, B2B Marketing, Project Management, Direct Mail, Analysis, Strategy, Market Research, Brand Development, Customer Satisfaction, Process Improvement, B2B
Education
University of Nebraska at Omaha 2003 — 2008
B.B.A. in Business Marketing, Marketing
Kimberly Antill's West Corporation Experience December 2006 - February 2007
Job Client Services Manager at Alorica
Industry Telecommunications
Experience
Alorica July 2015 - Present
Alorica Direct February 2007 - Present
West Corporation December 2006 - February 2007
West Corporation July 2004 - December 2006
THT Designs February 1998 - July 2004
KinderCare August 1989 - December 2003
Omaha Steaks October 1994 - January 1999
Skills
Leadership, Telecommunications, Management, Call Centers, Training, Program Management, Account Management, Customer Satisfaction, Customer Service, IVR, Project Management, Strategy, B2B, Process Improvement, Integration, Vendor Management, Salesforce.com, Lead Generation, Business Development, Marketing, Analysis, Customer Retention, Coaching, Sales, Operations Management, Sales Operations, CRM, Call Center, Team Building, Team Leadership, Microsoft Office, Customer Experience, Strategic Planning, Microsoft Excel, Job Coaching, Generating Revenue
Education
University of Nebraska at Omaha 2002 — 2004
Bachelor's degree, Communication, Psychology, Sociology
Alorica July 2015 - Present
Alorica Direct February 2007 - Present
West Corporation December 2006 - February 2007
West Corporation July 2004 - December 2006
THT Designs February 1998 - July 2004
KinderCare August 1989 - December 2003
Omaha Steaks October 1994 - January 1999
Skills
Leadership, Telecommunications, Management, Call Centers, Training, Program Management, Account Management, Customer Satisfaction, Customer Service, IVR, Project Management, Strategy, B2B, Process Improvement, Integration, Vendor Management, Salesforce.com, Lead Generation, Business Development, Marketing, Analysis, Customer Retention, Coaching, Sales, Operations Management, Sales Operations, CRM, Call Center, Team Building, Team Leadership, Microsoft Office, Customer Experience, Strategic Planning, Microsoft Excel, Job Coaching, Generating Revenue
Education
University of Nebraska at Omaha 2002 — 2004
Bachelor's degree, Communication, Psychology, Sociology
Gregory Weigner Gregory Weigner's West Corporation Experience March 2015 - Present
Job Software Analyst at West Corporation
Industry Information Technology and Services
Experience
West Corporation March 2015 - Present
West Corporation December 2012 - March 2015
Walmart July 2007 - March 2013
The Nebraska Medical Center April 2012 - August 2012
Skills
Customer Service, Data Entry, Associate Development, Linux, Software Development, Perl, SQL, PHP, Troubleshooting, Windows 7, Windows 8, JavaScript, Help Desk Support, Visio, SDLC, Software Design, Secure FTP, Android, HTML, VXML, Ubuntu, IVR, Testing
Education
University of Nebraska at Omaha 2009 — 2011
Bachelor of Science, Management of Information Systems
West Corporation March 2015 - Present
West Corporation December 2012 - March 2015
Walmart July 2007 - March 2013
The Nebraska Medical Center April 2012 - August 2012
Skills
Customer Service, Data Entry, Associate Development, Linux, Software Development, Perl, SQL, PHP, Troubleshooting, Windows 7, Windows 8, JavaScript, Help Desk Support, Visio, SDLC, Software Design, Secure FTP, Android, HTML, VXML, Ubuntu, IVR, Testing
Education
University of Nebraska at Omaha 2009 — 2011
Bachelor of Science, Management of Information Systems
Robert Rommelfanger's West Corporation Experience November 2013 - Present
Job Computer Networking Professional
Industry Computer Networking
Experience
West Corporation November 2013 - Present
Skills
Project Management, VoIP, SDLC, Process Improvement, Vendor Management, Requirements Analysis, Data Center, Call Centers, IT Management, PMO, Visio, Team Leadership, IP, Service Delivery, Software Development, Management, SharePoint, Cisco Technologies, Change Management, Disaster Recovery, PMP, Software Project..., Switches, Telecommunications, MS Project, Cross-functional Team..., IT Operations, Requirements Gathering, IVR, Networking, Project Planning, Telephony
Education
University of Nebraska at Omaha
West Corporation November 2013 - Present
Skills
Project Management, VoIP, SDLC, Process Improvement, Vendor Management, Requirements Analysis, Data Center, Call Centers, IT Management, PMO, Visio, Team Leadership, IP, Service Delivery, Software Development, Management, SharePoint, Cisco Technologies, Change Management, Disaster Recovery, PMP, Software Project..., Switches, Telecommunications, MS Project, Cross-functional Team..., IT Operations, Requirements Gathering, IVR, Networking, Project Planning, Telephony
Education
University of Nebraska at Omaha
Thomas Rayer Thomas Rayer's West Corporation Experience September 2014 - Present
Job Enterprise Systems Engineer at West Corporation
Industry Information Technology and Services
Experience
West Corporation September 2014 - Present
West Corporation May 2008 - September 2014
West Corporation January 2005 - May 2008
West Corporation December 2000 - January 2005
Skills
Active Directory, Windows Server, Disaster Recovery, Troubleshooting, SCCM, VMware ESX, Integration, Operating Systems, Hardware, DNS, System Deployment, Technical Support, Software Documentation, Powershell, Group Policy, Symantec Endpoint..., Windows 7, Microsoft SQL Server, Hyper-V, WSUS, Windows Server 2008, Windows Server 2003, File Servers, Systems Engineering, VMware Server, Software Installation, Symantec Altiris Patch..., IBM Systems Director, Computer Security, Technology Integration, DHCP, Large Scale Deployments, Windows Failover..., HP SIM, SQL Server, High Availability..., TMG, HP, ISA Server, System Design, Enterprise Systems..., Proof of Concept, Subject Matter Experts, RBAC, Servers
Education
University of Nebraska at Omaha 1992 — 1995
Psychology
West Corporation September 2014 - Present
West Corporation May 2008 - September 2014
West Corporation January 2005 - May 2008
West Corporation December 2000 - January 2005
Skills
Active Directory, Windows Server, Disaster Recovery, Troubleshooting, SCCM, VMware ESX, Integration, Operating Systems, Hardware, DNS, System Deployment, Technical Support, Software Documentation, Powershell, Group Policy, Symantec Endpoint..., Windows 7, Microsoft SQL Server, Hyper-V, WSUS, Windows Server 2008, Windows Server 2003, File Servers, Systems Engineering, VMware Server, Software Installation, Symantec Altiris Patch..., IBM Systems Director, Computer Security, Technology Integration, DHCP, Large Scale Deployments, Windows Failover..., HP SIM, SQL Server, High Availability..., TMG, HP, ISA Server, System Design, Enterprise Systems..., Proof of Concept, Subject Matter Experts, RBAC, Servers
Education
University of Nebraska at Omaha 1992 — 1995
Psychology
Riaz Ansary's West Corporation Experience January 2010 - May 2011
Job Enterprise Infrastructure Systems Engineer
Industry Information Technology and Services
Experience
IPG June 2015 - Present
Sogeti October 2012 - March 2015
U.S. Department of State May 2011 - May 2012
West Corporation January 2010 - May 2011
University of Nebraska at Omaha April 2006 - April 2009
Ministry of Foreign Affairs May 2002 - December 2003
Giorgio Armani May 2000 - March 2002
Skills
Private Cloud, Data Center, Windows Server, System Administration, Networking, Troubleshooting, Management, Microsoft Exchange, Web Development, Analysis, Active Directory, System Center, Virtualization, Public Speaking, Public Relations, Network Administration, Technical Support, Consulting, Project Management, Leadership, Security, Problem Solving, Communication, Strategic Planning, Business Analysis, Training, Hyper-V, Cluster Development, Cluster Management, DHCP, E-commerce, Project Planning, Government Liaison, Conflict Resolution, NGOs, Policy, HTML, Operating Systems, Cisco Routers
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Management Information Systems
University of Nebraska at Omaha 2005 — 2010
International Relations, International Business, Global Technology, Global Studies
Berkley Institute of Information Technology 2000 — 2002
Associate degree, Network Administration
IPG June 2015 - Present
Sogeti October 2012 - March 2015
U.S. Department of State May 2011 - May 2012
West Corporation January 2010 - May 2011
University of Nebraska at Omaha April 2006 - April 2009
Ministry of Foreign Affairs May 2002 - December 2003
Giorgio Armani May 2000 - March 2002
Skills
Private Cloud, Data Center, Windows Server, System Administration, Networking, Troubleshooting, Management, Microsoft Exchange, Web Development, Analysis, Active Directory, System Center, Virtualization, Public Speaking, Public Relations, Network Administration, Technical Support, Consulting, Project Management, Leadership, Security, Problem Solving, Communication, Strategic Planning, Business Analysis, Training, Hyper-V, Cluster Development, Cluster Management, DHCP, E-commerce, Project Planning, Government Liaison, Conflict Resolution, NGOs, Policy, HTML, Operating Systems, Cisco Routers
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Management Information Systems
University of Nebraska at Omaha 2005 — 2010
International Relations, International Business, Global Technology, Global Studies
Berkley Institute of Information Technology 2000 — 2002
Associate degree, Network Administration
Sterling Boyles Sterling Boyles's West Corporation Experience 2000 - 2002
Job Sr IT Quality Performance Engineer at Kiewit
Industry Information Technology and Services
Experience
Kiewit November 2014 - Present
Physicians Mutual August 2005 - November 2014
ACM - Ancillary Care Managment 2004 - 2005
West Corporation 2000 - 2002
Cendant 2000 - 2001
Skills
Test Planning, Testing, SDLC, Test Cases, Agile Methodologies, Software Documentation, SQL, Requirements Analysis, ClearQuest, Requirements Gathering, DB2, Scrum, LoadRunner, Quality Center, Test Automation, Regression Testing, User Acceptance Testing, Defect Tracking, Manual Testing, Agile Testing, Software Quality..., Documentation, Databases, RUP, Quality Assurance, Agile, Access, Excel, Word, Test Director, ClearCase, WebFOCUS, Integration Testing, Mainframe, NUnit, Performance Testing
Education
University of Nebraska at Omaha 1986 — 1995
Bachelor of Science, Organizational Communications
University of Nebraska at Omaha 1986 — 1995
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Kiewit November 2014 - Present
Physicians Mutual August 2005 - November 2014
ACM - Ancillary Care Managment 2004 - 2005
West Corporation 2000 - 2002
Cendant 2000 - 2001
Skills
Test Planning, Testing, SDLC, Test Cases, Agile Methodologies, Software Documentation, SQL, Requirements Analysis, ClearQuest, Requirements Gathering, DB2, Scrum, LoadRunner, Quality Center, Test Automation, Regression Testing, User Acceptance Testing, Defect Tracking, Manual Testing, Agile Testing, Software Quality..., Documentation, Databases, RUP, Quality Assurance, Agile, Access, Excel, Word, Test Director, ClearCase, WebFOCUS, Integration Testing, Mainframe, NUnit, Performance Testing
Education
University of Nebraska at Omaha 1986 — 1995
Bachelor of Science, Organizational Communications
University of Nebraska at Omaha 1986 — 1995
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Murali Krishna Rao Tetali Venkata's West Corporation Experience May 2014 - Present
Job Software Analyst at West Corporation
Industry Telecommunications
Experience
West Corporation May 2014 - Present
Blue Cross and Blue Shield of Nebraska June 2013 - May 2014
University of Nebraska at Omaha May 2012 - June 2012
Skills
C#, JavaScript, HTML, IVR, CSS, phpMyAdmin, PHP, Microsoft SQL Server, MySQL, ASP.NET MVC, VXML, ASP.NET, jQuery, Microsoft Office, Teamwork, SQL, Databases, XML, Agile Methodologies, C
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Computer Science
West Corporation May 2014 - Present
Blue Cross and Blue Shield of Nebraska June 2013 - May 2014
University of Nebraska at Omaha May 2012 - June 2012
Skills
C#, JavaScript, HTML, IVR, CSS, phpMyAdmin, PHP, Microsoft SQL Server, MySQL, ASP.NET MVC, VXML, ASP.NET, jQuery, Microsoft Office, Teamwork, SQL, Databases, XML, Agile Methodologies, C
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Computer Science
Margie Kucks Margie Kucks's West Corporation Experience June 1997 - Present
Job Account Manager at Alorica
Industry Telecommunications
Experience
West Corporation June 1997 - Present
West Interactive 1997 - Present
First Data Corp February 1996 - March 1997
Firstier Bank March 1985 - February 1996
Skills
Customer Service, Team Building, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Teaching, Strategic Planning, Payroll, Management, Training, Project Management, Social Media Marketing, Leadership, Customer Satisfaction, Event Planning, Marketing, Account Management, Team Leadership
Education
University of Nebraska at Omaha 1975 — 1976
Did not graduate, Business Administration and Management, General
University of Nebraska at Omaha
Business Administration and Management, General
West Corporation June 1997 - Present
West Interactive 1997 - Present
First Data Corp February 1996 - March 1997
Firstier Bank March 1985 - February 1996
Skills
Customer Service, Team Building, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Teaching, Strategic Planning, Payroll, Management, Training, Project Management, Social Media Marketing, Leadership, Customer Satisfaction, Event Planning, Marketing, Account Management, Team Leadership
Education
University of Nebraska at Omaha 1975 — 1976
Did not graduate, Business Administration and Management, General
University of Nebraska at Omaha
Business Administration and Management, General
Jason Ganow Jason Ganow's West Corporation Experience March 2010 - April 2012
Job Software Engineer at LeaseTeam, Inc.
Industry Information Technology and Services
Experience
LeaseTeam, Inc. April 2012 - Present
West Corporation March 2010 - April 2012
21st Century Systems, Inc. May 2009 - August 2009
Cox Communications June 2008 - August 2008
Skills
C#, VB.NET, SQL, .NET, Visual Studio, Agile Methodologies, ASP.NET, Microsoft SQL Server, C, C++, HTML + CSS, Software Development, HTML, IIS, Software Design
Education
University of Nebraska at Omaha 2005 — 2009
B.S., Computer Science
LeaseTeam, Inc. April 2012 - Present
West Corporation March 2010 - April 2012
21st Century Systems, Inc. May 2009 - August 2009
Cox Communications June 2008 - August 2008
Skills
C#, VB.NET, SQL, .NET, Visual Studio, Agile Methodologies, ASP.NET, Microsoft SQL Server, C, C++, HTML + CSS, Software Development, HTML, IIS, Software Design
Education
University of Nebraska at Omaha 2005 — 2009
B.S., Computer Science
Nate Weber Nate Weber's West Corporation Experience January 2011 - November 2013
Job Managing Director at Javlin Capital LLC
Industry Hospital & Health Care
Experience
Javlin Capital LLC December 2013 - Present
West Corporation January 2011 - November 2013
West Corporation January 2009 - December 2010
West Corporation May 2007 - December 2008
Omnium Worldwide February 2003 - April 2007
Education
University of Nebraska at Omaha 1999 — 2001
BSBA, Banking and Finance
University of St. Thomas 1993 — 1995
Creighton Prep High School 1989 — 1993
Javlin Capital LLC December 2013 - Present
West Corporation January 2011 - November 2013
West Corporation January 2009 - December 2010
West Corporation May 2007 - December 2008
Omnium Worldwide February 2003 - April 2007
Education
University of Nebraska at Omaha 1999 — 2001
BSBA, Banking and Finance
University of St. Thomas 1993 — 1995
Creighton Prep High School 1989 — 1993
Sam Phelps Sam Phelps's West Corporation Experience April 2013 - November 2013
Job Financial Analyst at ConAgra Foods
Industry Food Production
Experience
ConAgra Foods April 2015 - Present
ConAgra Foods November 2013 - April 2015
West Corporation April 2013 - November 2013
IPG July 2012 - April 2013
IPG March 2011 - July 2012
Election Systems & Software June 2010 - August 2010
Skills
Account Reconciliation, General Ledger, Microsoft Excel, Financial Accounting, Financial Reporting, SAP, Accounting, Financial Analysis, Analysis, Management
Education
University of Nebraska at Omaha 2013 — 2015
Master of Business Administration (M.B.A.), MBA
University of Nebraska-Lincoln 2006 — 2010
Bachelor of Science in Business Administration, Double Major: Accounting and Finance
ConAgra Foods April 2015 - Present
ConAgra Foods November 2013 - April 2015
West Corporation April 2013 - November 2013
IPG July 2012 - April 2013
IPG March 2011 - July 2012
Election Systems & Software June 2010 - August 2010
Skills
Account Reconciliation, General Ledger, Microsoft Excel, Financial Accounting, Financial Reporting, SAP, Accounting, Financial Analysis, Analysis, Management
Education
University of Nebraska at Omaha 2013 — 2015
Master of Business Administration (M.B.A.), MBA
University of Nebraska-Lincoln 2006 — 2010
Bachelor of Science in Business Administration, Double Major: Accounting and Finance
Tiffany Gano Tiffany Gano's West Corporation Experience November 1999 - November 2003
Job Client Executive
Industry Information Technology and Services
Experience
Sirius Computer Solutions May 2010 - Present
New Horizons Computer Learning Centers August 2006 - May 2010
West Corporation November 1999 - November 2003
Skills
Sales Operations, Channel, Sales Management, Partner Management, Management, Sales, Process Improvement, Sales Presentations, Team Building, Negotiation, Solution Selling, Analysis, Cloud Computing, Enterprise Software, Data Center, SaaS
Education
University of Nebraska at Omaha
Bachelor of Science & Business Administration, Management Information Systems
Sirius Computer Solutions May 2010 - Present
New Horizons Computer Learning Centers August 2006 - May 2010
West Corporation November 1999 - November 2003
Skills
Sales Operations, Channel, Sales Management, Partner Management, Management, Sales, Process Improvement, Sales Presentations, Team Building, Negotiation, Solution Selling, Analysis, Cloud Computing, Enterprise Software, Data Center, SaaS
Education
University of Nebraska at Omaha
Bachelor of Science & Business Administration, Management Information Systems
Jason Burks's West Corporation Experience August 1997 - June 2003
Job Sr. Digital Producer at T3
Industry Marketing and Advertising
Experience
T3 June 2014 - Present
TracyLocke April 2013 - Present
The Marketing Arm April 2012 - April 2013
Torchmark / Liberty National May 2011 - April 2012
Open Technologies August 2006 - July 2009
SIS Technologies/Sigma Solutions May 2004 - August 2006
d-Tech June 2003 - May 2004
West Corporation August 1997 - June 2003
Skills
Enterprise Software, Brocade, VMware, Business Analysis, Data Center, Account Management
Education
Dale Carnegie & Associates Inc. 2005 — 2005
Sales Advantage Certification
University of Nebraska at Omaha 2001 — 2001
eCommerce Certificate
University of Nebraska at Omaha 2001 — 2001
Web Development Certificate
University of Nebraska at Omaha 2001 — 2001
Business Computing Certificate
Creighton Institute 1997 — 1997
Mainframe Development
Bellevue West High School 1994 — 1997
T3 June 2014 - Present
TracyLocke April 2013 - Present
The Marketing Arm April 2012 - April 2013
Torchmark / Liberty National May 2011 - April 2012
Open Technologies August 2006 - July 2009
SIS Technologies/Sigma Solutions May 2004 - August 2006
d-Tech June 2003 - May 2004
West Corporation August 1997 - June 2003
Skills
Enterprise Software, Brocade, VMware, Business Analysis, Data Center, Account Management
Education
Dale Carnegie & Associates Inc. 2005 — 2005
Sales Advantage Certification
University of Nebraska at Omaha 2001 — 2001
eCommerce Certificate
University of Nebraska at Omaha 2001 — 2001
Web Development Certificate
University of Nebraska at Omaha 2001 — 2001
Business Computing Certificate
Creighton Institute 1997 — 1997
Mainframe Development
Bellevue West High School 1994 — 1997
Jeremy Lahners Jeremy Lahners's West Corporation Experience July 2004 - January 2006
Job Senior Solutions Architect at ITinvolve
Industry Information Technology and Services
Experience
ITinvolve April 2015 - Present
NetIQ October 2008 - April 2015
Attachmate/NetIQ November 2007 - October 2008
TeleCommunication Systems January 2006 - November 2007
West Corporation July 2004 - January 2006
The Schemmer Associates February 1997 - July 2004
Skills
Enterprise Software, IT Service Management, Systems Management, Architecture, Virtualization, Data Center, ITIL, Professional Services, VMware, Disaster Recovery, Integration, Solution Selling, Sales Enablement, Automation, Windows, Product Management, Project Management, Agile Methodologies, Perl, VBScript, Software Development, Scrum, Solution Architecture, Enterprise Architecture, Software Design, Linux, Unix, Databases, Servers
Education
University of Nebraska at Omaha 2001 — 2004
Management of Information Systems
University of Nebraska-Lincoln 1994 — 1998
Civil Engineering
ITinvolve April 2015 - Present
NetIQ October 2008 - April 2015
Attachmate/NetIQ November 2007 - October 2008
TeleCommunication Systems January 2006 - November 2007
West Corporation July 2004 - January 2006
The Schemmer Associates February 1997 - July 2004
Skills
Enterprise Software, IT Service Management, Systems Management, Architecture, Virtualization, Data Center, ITIL, Professional Services, VMware, Disaster Recovery, Integration, Solution Selling, Sales Enablement, Automation, Windows, Product Management, Project Management, Agile Methodologies, Perl, VBScript, Software Development, Scrum, Solution Architecture, Enterprise Architecture, Software Design, Linux, Unix, Databases, Servers
Education
University of Nebraska at Omaha 2001 — 2004
Management of Information Systems
University of Nebraska-Lincoln 1994 — 1998
Civil Engineering
Jill Sweeney Jill Sweeney's West Corporation Experience July 2015 - Present
Job Information Services Manager at West Corporation
Industry Telecommunications
Experience
West Corporation July 2015 - Present
West Corporation January 2015 - July 2015
CSG International March 2014 - January 2015
West Corporation August 2013 - March 2014
West Interactive January 2012 - August 2013
West Interactive January 2010 - January 2012
West Interactive May 2007 - January 2010
Skills
Product Marketing, Product Lifecycle..., Competitive Analysis, Telecommunications, Product Requirements, Product Development, Go-to-market Strategy, Business Strategy, Business Analysis, IVR, Trend Analysis, Written & Oral..., Data Analysis, Product Management, Market Research, Cross-functional Team..., Management, Integration, Business Process, Enterprise Software, SaaS, Mobile Devices, CRM, Product Launch, Business Development, Vendor Management, Process Improvement, Call Centers, Personal Development
Education
University of Nebraska at Omaha 1996 — 2001
Bachelor of Arts (B.A.), Political Science and Government
West Corporation July 2015 - Present
West Corporation January 2015 - July 2015
CSG International March 2014 - January 2015
West Corporation August 2013 - March 2014
West Interactive January 2012 - August 2013
West Interactive January 2010 - January 2012
West Interactive May 2007 - January 2010
Skills
Product Marketing, Product Lifecycle..., Competitive Analysis, Telecommunications, Product Requirements, Product Development, Go-to-market Strategy, Business Strategy, Business Analysis, IVR, Trend Analysis, Written & Oral..., Data Analysis, Product Management, Market Research, Cross-functional Team..., Management, Integration, Business Process, Enterprise Software, SaaS, Mobile Devices, CRM, Product Launch, Business Development, Vendor Management, Process Improvement, Call Centers, Personal Development
Education
University of Nebraska at Omaha 1996 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Melanie Jensen Melanie Jensen's West Corporation Experience April 2007 - April 2010
Job Administrative Assistant
Industry Information Technology and Services
Experience
P&L Technology July 2014 - Present
Hemphill Staffing Solutions 2013 - 2014
Coreslab Structures August 2011 - October 2012
West Corporation April 2007 - April 2010
Nebraska Department of Labor April 2006 - April 2007
Northern Border Partners 2004 - 2005
Skills
Customer Service, Leadership, Microsoft Office, Team Building, System Administration, Microsoft Word, Strategic Planning, Project Management, Microsoft Excel, Team Leadership, Sales, PowerPoint, Training, Process Improvement, Windows
Education
University of Nebraska at Omaha 1999 — 2003
Bachelor of Arts, International Business
P&L Technology July 2014 - Present
Hemphill Staffing Solutions 2013 - 2014
Coreslab Structures August 2011 - October 2012
West Corporation April 2007 - April 2010
Nebraska Department of Labor April 2006 - April 2007
Northern Border Partners 2004 - 2005
Skills
Customer Service, Leadership, Microsoft Office, Team Building, System Administration, Microsoft Word, Strategic Planning, Project Management, Microsoft Excel, Team Leadership, Sales, PowerPoint, Training, Process Improvement, Windows
Education
University of Nebraska at Omaha 1999 — 2003
Bachelor of Arts, International Business
Nick Holum Nick Holum's West Corporation Experience August 2002 - August 2004
Job Network Engineer at Kutak Rock
Industry Information Technology and Services
Experience
Kutak Rock November 2013 - Present
Kiewit August 2007 - October 2013
Vertrue August 2004 - August 2007
West Corporation August 2002 - August 2004
Skills
Skateboarding, Drums, Computer Network..., Parenting, Microsoft Exchange, Active Directory, Windows Server, VPN, Servers, Data Center, Network Administration, Windows 7, Troubleshooting, System Administration, Disaster Recovery, Help Desk Support, Firewalls, Cisco Technologies, Windows XP
Education
University of Nebraska at Omaha 1997 — 1999
Omaha Christian Academy
Kutak Rock November 2013 - Present
Kiewit August 2007 - October 2013
Vertrue August 2004 - August 2007
West Corporation August 2002 - August 2004
Skills
Skateboarding, Drums, Computer Network..., Parenting, Microsoft Exchange, Active Directory, Windows Server, VPN, Servers, Data Center, Network Administration, Windows 7, Troubleshooting, System Administration, Disaster Recovery, Help Desk Support, Firewalls, Cisco Technologies, Windows XP
Education
University of Nebraska at Omaha 1997 — 1999
Omaha Christian Academy
Shiva Boddeboyina Shiva Boddeboyina's West Corporation Experience July 2014 - Present
Job Software Analyst at West Corporation
Industry
Experience
West Corporation July 2014 - Present
Sojern June 2013 - Present
University of Nebraska -omaha February 2012 - Present
Skills
Microsoft Office, Microsoft SQL Server, PHP, PostgreSQL, CSS, Databases, MySQL, Python, Web Design, HTML, CSS, Java script, Visual Basic, Web Development, JavaScript, Programming, Hive, pig script, Java, Big Data, XML
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Computer Science
University of Nebraska at Omaha 2011 — 2013
West Corporation July 2014 - Present
Sojern June 2013 - Present
University of Nebraska -omaha February 2012 - Present
Skills
Microsoft Office, Microsoft SQL Server, PHP, PostgreSQL, CSS, Databases, MySQL, Python, Web Design, HTML, CSS, Java script, Visual Basic, Web Development, JavaScript, Programming, Hive, pig script, Java, Big Data, XML
Education
University of Nebraska at Omaha 2012 — 2014
Master's degree, Computer Science
University of Nebraska at Omaha 2011 — 2013
Heather Imig's West Corporation Experience February 2013 - November 2014
Job Product Manager at Avantas
Industry Telecommunications
Experience
Avantas December 2014 - Present
West Corporation February 2013 - November 2014
West Corporation November 2010 - February 2013
West Corporation February 2007 - November 2010
West Corporation July 2005 - February 2007
West Corporation June 2002 - July 2005
West Corporation March 1998 - June 2002
Education
College of St. Mary 2000 — 2002
Bachelor's degree, Business Leadership
University of Nebraska at Omaha 1997 — 1997
Business Administration and Management, General
Wayne State College 1995 — 1996
Elementary Education and Teaching
Avantas December 2014 - Present
West Corporation February 2013 - November 2014
West Corporation November 2010 - February 2013
West Corporation February 2007 - November 2010
West Corporation July 2005 - February 2007
West Corporation June 2002 - July 2005
West Corporation March 1998 - June 2002
Education
College of St. Mary 2000 — 2002
Bachelor's degree, Business Leadership
University of Nebraska at Omaha 1997 — 1997
Business Administration and Management, General
Wayne State College 1995 — 1996
Elementary Education and Teaching
Rachel Roberts-Nicholas, PMP's West Corporation Experience June 2006 - September 2010
Job IT Project Manager at First National Technology Solutions
Industry Information Services
Experience
First National Technology Solutions September 2010 - Present
West Corporation June 2006 - September 2010
West Corporation October 2004 - June 2006
West Interactive 2003 - 2004
Skills
Vendor Management, Virtualization, Data Center, Business Analysis, Disaster Recovery, Call Centers, VMware, Call Center, IT Management, Troubleshooting, IVR, SDLC, Process Improvement, Servers, Outsourcing, Visio, Account Management, Software Project..., Team Building, Microsoft SQL Server, Active Directory, Windows Server, Telecommunications, Cisco Technologies, Security, Project Management, VoIP, ITIL, Integration, Cloud Computing, Requirements Analysis, DNS, SharePoint, Enterprise Architecture, Information Security, Network Security, System Administration, Firewalls, VPN, Software Documentation, Citrix, TCP/IP, Business Continuity, Unix, SaaS, PMP, Microsoft Exchange, IT Strategy, Enterprise Software, Switches
Education
University of Nebraska at Omaha 1996 — 2000
BA, English and French
First National Technology Solutions September 2010 - Present
West Corporation June 2006 - September 2010
West Corporation October 2004 - June 2006
West Interactive 2003 - 2004
Skills
Vendor Management, Virtualization, Data Center, Business Analysis, Disaster Recovery, Call Centers, VMware, Call Center, IT Management, Troubleshooting, IVR, SDLC, Process Improvement, Servers, Outsourcing, Visio, Account Management, Software Project..., Team Building, Microsoft SQL Server, Active Directory, Windows Server, Telecommunications, Cisco Technologies, Security, Project Management, VoIP, ITIL, Integration, Cloud Computing, Requirements Analysis, DNS, SharePoint, Enterprise Architecture, Information Security, Network Security, System Administration, Firewalls, VPN, Software Documentation, Citrix, TCP/IP, Business Continuity, Unix, SaaS, PMP, Microsoft Exchange, IT Strategy, Enterprise Software, Switches
Education
University of Nebraska at Omaha 1996 — 2000
BA, English and French
Monty Horine's West Corporation Experience January 2015 - Present
Job Vice President, Enterprise Integration and Process Development at West Corporation
Industry Outsourcing/Offshoring
Experience
West Corporation January 2015 - Present
West Corporation January 2012 - January 2015
West Corporation November 2008 - April 2012
West Direct, Inc January 2006 - November 2008
West Corporation August 2004 - January 2006
West Corporation 1998 - August 2004
Skills
Vendor Management, Call Centers, Cross-functional Team..., Customer Experience, Call Center, Training, Contract Negotiation, Workforce Management, Telemarketing, BPO, Outsourcing, Process Improvement, IVR, Operations Management, Customer Satisfaction, Sales, SaaS, New Business Development, Financial Services, Performance Management, Telecommunications, CRM, Executive Management, Customer Retention, Professional Services, Government Contracting, RFP, Contact Centers, Networking, Salesforce.com, Lead Generation, Strategic Partnerships, Inbound Marketing, Solution Selling, Telephony, Compliance, Government Contract..., Work At Home, GSA Schedules, Relationship Management, Project Management, Infrastructure..., Call Center..., Contact Center..., Contact Center..., Strategy, Acquisition Integration, Divestitures, PMO
Education
University of Nebraska at Omaha
BSBA, Finance and Economics
West Corporation January 2015 - Present
West Corporation January 2012 - January 2015
West Corporation November 2008 - April 2012
West Direct, Inc January 2006 - November 2008
West Corporation August 2004 - January 2006
West Corporation 1998 - August 2004
Skills
Vendor Management, Call Centers, Cross-functional Team..., Customer Experience, Call Center, Training, Contract Negotiation, Workforce Management, Telemarketing, BPO, Outsourcing, Process Improvement, IVR, Operations Management, Customer Satisfaction, Sales, SaaS, New Business Development, Financial Services, Performance Management, Telecommunications, CRM, Executive Management, Customer Retention, Professional Services, Government Contracting, RFP, Contact Centers, Networking, Salesforce.com, Lead Generation, Strategic Partnerships, Inbound Marketing, Solution Selling, Telephony, Compliance, Government Contract..., Work At Home, GSA Schedules, Relationship Management, Project Management, Infrastructure..., Call Center..., Contact Center..., Contact Center..., Strategy, Acquisition Integration, Divestitures, PMO
Education
University of Nebraska at Omaha
BSBA, Finance and Economics
Ron Peoples's West Corporation Experience March 1997 - June 2005
Job IT Manager / Software & Systems Engineer
Industry Information Technology and Services
Experience
CoSentry November 2007 - January 2011
Speednet June 2006 - May 2007
West Corporation March 1997 - June 2005
Sterling Software June 1985 - March 1997
Education
University of Nebraska at Omaha 1975 — 1985
B.S., Computer Science
CoSentry November 2007 - January 2011
Speednet June 2006 - May 2007
West Corporation March 1997 - June 2005
Sterling Software June 1985 - March 1997
Education
University of Nebraska at Omaha 1975 — 1985
B.S., Computer Science
Paul Zuikov's West Corporation Experience September 2003 - July 2009
Job Sr Cloud Specialist at Esurance
Industry Information Technology and Services
Experience
Esurance October 2013 - Present
Mutual of Omaha September 2009 - March 2013
West Corporation September 2003 - July 2009
University of Nebraska 2000 - 2003
Skills
VMware, Disaster Recovery, Active Directory, Servers, Windows Server, Virtualization, System Administration, Data Center, Microsoft Exchange, Vendor Management, SCCM, Storage Area Networks, VMware ESX, DNS, Group Policy
Education
University of Nebraska at Omaha 2000 — 2002
MBA
Esurance October 2013 - Present
Mutual of Omaha September 2009 - March 2013
West Corporation September 2003 - July 2009
University of Nebraska 2000 - 2003
Skills
VMware, Disaster Recovery, Active Directory, Servers, Windows Server, Virtualization, System Administration, Data Center, Microsoft Exchange, Vendor Management, SCCM, Storage Area Networks, VMware ESX, DNS, Group Policy
Education
University of Nebraska at Omaha 2000 — 2002
MBA
Sandra Stetich's West Corporation Experience December 2008 - March 2012
Job Business Solutions Analyst at West Corporation
Industry Telecommunications
Experience
West Corporation Revenue Generation March 2012 - Present
West Corporation December 2008 - March 2012
West Interactive Corporation December 1997 - December 2008
Skills
IVR, Call Center, Project Management, Business Intelligence, Customer Experience, Telecommunications, Call Centers, Vendor Management, Business Analysis, Technical Writing, Product Management, Outsourcing, Troubleshooting, Process Improvement, Integration, CRM, Telephony, Cross-functional Team..., SaaS, Mobile Devices, Data Center
Education
University of Nebraska at Omaha 1993 — 1998
Bachelors Degree, Human Resources and Family Finance
University of Nebraska at Omaha
West Corporation Revenue Generation March 2012 - Present
West Corporation December 2008 - March 2012
West Interactive Corporation December 1997 - December 2008
Skills
IVR, Call Center, Project Management, Business Intelligence, Customer Experience, Telecommunications, Call Centers, Vendor Management, Business Analysis, Technical Writing, Product Management, Outsourcing, Troubleshooting, Process Improvement, Integration, CRM, Telephony, Cross-functional Team..., SaaS, Mobile Devices, Data Center
Education
University of Nebraska at Omaha 1993 — 1998
Bachelors Degree, Human Resources and Family Finance
University of Nebraska at Omaha
Tim Trudell's West Corporation Experience April 2015 - Present
Job Customer Relationship Manager at West Corporation
Industry Telecommunications
Experience
West Corporation April 2015 - Present
The Walking Tourists September 2011 - Present
Skills
Customer Service, Telecommunications, Sales, Team Leadership, Account Management, Sales Management, Leadership, Microsoft Office, Team Building, Customer Satisfaction, Corporate Communications, Writing, Photography, Editing
Education
University of Nebraska at Omaha 1987 — 1989
West Corporation April 2015 - Present
The Walking Tourists September 2011 - Present
Skills
Customer Service, Telecommunications, Sales, Team Leadership, Account Management, Sales Management, Leadership, Microsoft Office, Team Building, Customer Satisfaction, Corporate Communications, Writing, Photography, Editing
Education
University of Nebraska at Omaha 1987 — 1989
Greg Cardin's West Corporation Experience March 2006 - December 2013
Job Sr Systems Engineer at West Corporation Healthcare Practice
Industry Telecommunications
Experience
West Corporation Healthcare Practice December 2013 - Present
West Corporation March 2006 - December 2013
West Corporation January 2000 - March 2006
West Corporation March 1995 - January 2000
Skills
C#, VB.NET, Microsoft SQL Server, MySQL, Perl, PHP, F5 BigIP, Windows, Linux, jQuery, DB2
Education
University of Nebraska at Omaha
West Corporation Healthcare Practice December 2013 - Present
West Corporation March 2006 - December 2013
West Corporation January 2000 - March 2006
West Corporation March 1995 - January 2000
Skills
C#, VB.NET, Microsoft SQL Server, MySQL, Perl, PHP, F5 BigIP, Windows, Linux, jQuery, DB2
Education
University of Nebraska at Omaha
Kelly Hawk's West Corporation Experience 1996 - 2005
Job Network Engineer at IPG
Industry Computer Networking
Laurel Keebler's West Corporation Experience February 2008 - October 2008
Job Enterprise Project Manager at TD Ameritrade
Industry Insurance
Experience
TD Ameritrade May 2013 - Present
BlueCross BlueShield of Nebraska July 2011 - April 2013
Oriental Trading Company November 2008 - August 2011
West Corporation February 2008 - October 2008
Planet Group November 2007 - March 2008
ACM 2006 - 2007
First Data Resources 2000 - 2006
Skills
Vendor Management, SDLC, Process Improvement, Business Analysis, Requirements Analysis, Project Management, Software Documentation, PMP, Requirements Gathering, Visio
Education
University of Nebraska at Omaha 1986 — 1989
BS, Finance
University of Nebraska-Lincoln
Bachelor of Science (B.S.), Business Finance
TD Ameritrade May 2013 - Present
BlueCross BlueShield of Nebraska July 2011 - April 2013
Oriental Trading Company November 2008 - August 2011
West Corporation February 2008 - October 2008
Planet Group November 2007 - March 2008
ACM 2006 - 2007
First Data Resources 2000 - 2006
Skills
Vendor Management, SDLC, Process Improvement, Business Analysis, Requirements Analysis, Project Management, Software Documentation, PMP, Requirements Gathering, Visio
Education
University of Nebraska at Omaha 1986 — 1989
BS, Finance
University of Nebraska-Lincoln
Bachelor of Science (B.S.), Business Finance
Sonya Danielson-Greco's West Corporation Experience October 2012 - December 2013
Job Manager of Property Solutions at Sojern
Industry Information Technology and Services
Experience
Sojern May 2015 - Present
Prairie Life Fitness Center February 2009 - Present
Yahoo December 2013 - March 2015
West Corporation October 2012 - December 2013
Hayneedle May 2010 - October 2012
Infousa August 2003 - March 2010
Omaha Steaks August 1999 - September 2003
Skills
Account Management, Retail, Sales, Sales Management, Lead Generation, Salesforce.com, Customer Service, Email Marketing, Marketing Strategy, New Business Development, B2B, Direct Marketing, Direct Sales, Team Building, Marketing, Customer Retention, Strategic Planning, Business Development, Customer Satisfaction, Social Media, Networking, Profit, Business Planning, Fundraising, Business Strategy, Leadership, CRM, Management, Training, Forecasting, Market Research, Competitive Analysis, Strategic Partnerships, Customer Acquisition, Strategy, Analytics, Team Leadership, Customer Experience, Social Media Marketing
Education
University of Nebraska at Omaha 1999 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Millard North High School 1993 — 1997
Sojern May 2015 - Present
Prairie Life Fitness Center February 2009 - Present
Yahoo December 2013 - March 2015
West Corporation October 2012 - December 2013
Hayneedle May 2010 - October 2012
Infousa August 2003 - March 2010
Omaha Steaks August 1999 - September 2003
Skills
Account Management, Retail, Sales, Sales Management, Lead Generation, Salesforce.com, Customer Service, Email Marketing, Marketing Strategy, New Business Development, B2B, Direct Marketing, Direct Sales, Team Building, Marketing, Customer Retention, Strategic Planning, Business Development, Customer Satisfaction, Social Media, Networking, Profit, Business Planning, Fundraising, Business Strategy, Leadership, CRM, Management, Training, Forecasting, Market Research, Competitive Analysis, Strategic Partnerships, Customer Acquisition, Strategy, Analytics, Team Leadership, Customer Experience, Social Media Marketing
Education
University of Nebraska at Omaha 1999 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Millard North High School 1993 — 1997
Pam Kilzer's West Corporation Experience August 2009 - Present
Job Senior Vice President Accounting and Finance at West Corporation
Industry Accounting
Experience
West Corporation August 2009 - Present
West Corporation June 2008 - August 2009
ConAgra Foods September 1997 - June 2008
Deloitte January 1990 - September 1997
Skills
Sarbanes-Oxley Act, Strategic Financial..., Auditing, Finance, Forecasting, Analysis, Financial Reporting, Financial Analysis
Education
University of Nebraska at Omaha 1986 — 1990
West Corporation August 2009 - Present
West Corporation June 2008 - August 2009
ConAgra Foods September 1997 - June 2008
Deloitte January 1990 - September 1997
Skills
Sarbanes-Oxley Act, Strategic Financial..., Auditing, Finance, Forecasting, Analysis, Financial Reporting, Financial Analysis
Education
University of Nebraska at Omaha 1986 — 1990
Terry Barrio's West Corporation Experience 2008 - Present
Job Creative Services Writer at Alorica Direct
Industry Public Relations and Communications
Experience
West Corporation 2008 - Present
Woodmen of the World 2006 - 2007
Woodmen of the World 2000 - 2006
Woodmen of the World 1994 - 2001
Creighton University 1981 - 1994
KETV 1980 - 1981
Skills
Media Relations, Public Relations
Education
University of Nebraska at Omaha 1977 — 1981
West Corporation 2008 - Present
Woodmen of the World 2006 - 2007
Woodmen of the World 2000 - 2006
Woodmen of the World 1994 - 2001
Creighton University 1981 - 1994
KETV 1980 - 1981
Skills
Media Relations, Public Relations
Education
University of Nebraska at Omaha 1977 — 1981
J. Scott Nebel's West Corporation Experience January 2011 - Present
Job Operations Manager at Alorica
Industry Program Development
Experience
West Corporation January 2011 - Present
Alorica January 2011 - Present
Self - Employed (Special Projects) May 1999 - Present
Family Video September 2008 - January 2011
Cox Communications 2006 - 2008
Blockbuster September 2005 - December 2007
PayPal May 2000 - May 2005
Sitel September 1998 - June 2000
North Sea Productions July 1994 - November 1997
UNO TV January 1994 - August 1995
Skills
Screenwriting, Writing, Art, Editing, Film, Customer Service, Television, Customer Satisfaction, Training, Management, Creative Writing
Education
University of Nebraska at Omaha 1994 — 1996
Creative Writing
West Corporation January 2011 - Present
Alorica January 2011 - Present
Self - Employed (Special Projects) May 1999 - Present
Family Video September 2008 - January 2011
Cox Communications 2006 - 2008
Blockbuster September 2005 - December 2007
PayPal May 2000 - May 2005
Sitel September 1998 - June 2000
North Sea Productions July 1994 - November 1997
UNO TV January 1994 - August 1995
Skills
Screenwriting, Writing, Art, Editing, Film, Customer Service, Television, Customer Satisfaction, Training, Management, Creative Writing
Education
University of Nebraska at Omaha 1994 — 1996
Creative Writing
Lee Lape's West Corporation Experience Sr. Hardware EngineerWest Interactive Corporation1999 - Present
Job Senior Hardware Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation Sr. Hardware EngineerWest Interactive Corporation1999 - Present
West Interactive 1995 - 2011
Skills
VoIP, Telecommunications, Unix, Linux, Perl, SIP, Hardware, IP, TCP/IP, Data Center, Switches, Solaris, Cisco Technologies, Integration, Routers, Virtualization, Telephony, Troubleshooting
Education
University of Nebraska at Omaha 1980 — 1990
West Corporation Sr. Hardware EngineerWest Interactive Corporation1999 - Present
West Interactive 1995 - 2011
Skills
VoIP, Telecommunications, Unix, Linux, Perl, SIP, Hardware, IP, TCP/IP, Data Center, Switches, Solaris, Cisco Technologies, Integration, Routers, Virtualization, Telephony, Troubleshooting
Education
University of Nebraska at Omaha 1980 — 1990
Matt Driscoll's West Corporation Experience January 1995 - Present
Job Executive Vice President West Business Solutions
Industry Outsourcing/Offshoring
Experience
West Corporation January 1995 - Present
Skills
Call Center, Customer Satisfaction, Workforce Management, Outsourcing, Vendor Management, IVR, BPO, Process Improvement, Customer Experience, Contact Centers, Call Centers, Telecommunications, Operations Management, Service Delivery, CRM, Call Center Development, Telemarketing, Customer Retention, Telephony, Inbound Marketing, Offshoring, VoIP, Account Management, Avaya
Education
University of Nebraska at Omaha
West Corporation January 1995 - Present
Skills
Call Center, Customer Satisfaction, Workforce Management, Outsourcing, Vendor Management, IVR, BPO, Process Improvement, Customer Experience, Contact Centers, Call Centers, Telecommunications, Operations Management, Service Delivery, CRM, Call Center Development, Telemarketing, Customer Retention, Telephony, Inbound Marketing, Offshoring, VoIP, Account Management, Avaya
Education
University of Nebraska at Omaha
Stacey Dlouhy's West Corporation Experience October 2007 - February 2010
Job Director Management Registry, Inc. (MRInc)/Malone Government Solutions
Industry Staffing and Recruiting
Experience
Management Registry Inc. October 2013 - Present
Management Registry Inc. April 2012 - September 2013
FocusOne Solutions October 2010 - February 2012
West Corporation October 2007 - February 2010
IncentOne February 2005 - July 2007
GiftCertificates.com September 2000 - February 2005
Skills
Business Development, Team Building, Negotiation, Customer Retention, Leadership, Territory Development, Government Contracting, Strategic Selling, High-Impact..., Account Management, New Business Development, Salesforce.com, Cold Calling, Lead Generation, B2B, GSA Contracting, Government Contract..., Contract Requirements, Federal Government..., Sales Process, Strategic Planning, Recruiting, Staffing Services, Vendor Management, Sales, Management, Program Management, Telecommunications, Strategic Partnerships, Human Resources, Integrated Marketing, Talent Acquisition, Direct Sales, Networking
Education
Millard South
University of Nebraska at Omaha
BS, Broadcasting/Journalism
Management Registry Inc. October 2013 - Present
Management Registry Inc. April 2012 - September 2013
FocusOne Solutions October 2010 - February 2012
West Corporation October 2007 - February 2010
IncentOne February 2005 - July 2007
GiftCertificates.com September 2000 - February 2005
Skills
Business Development, Team Building, Negotiation, Customer Retention, Leadership, Territory Development, Government Contracting, Strategic Selling, High-Impact..., Account Management, New Business Development, Salesforce.com, Cold Calling, Lead Generation, B2B, GSA Contracting, Government Contract..., Contract Requirements, Federal Government..., Sales Process, Strategic Planning, Recruiting, Staffing Services, Vendor Management, Sales, Management, Program Management, Telecommunications, Strategic Partnerships, Human Resources, Integrated Marketing, Talent Acquisition, Direct Sales, Networking
Education
Millard South
University of Nebraska at Omaha
BS, Broadcasting/Journalism
Heather Glassburner's West Corporation Experience April 2012 - Present
Job Senior Staff Accountant
Industry Accounting
Experience
West Corporation April 2012 - Present
West Corporation September 2008 - May 2012
Richdale Group March 2008 - September 2008
Best Buy November 1995 - March 2008
Kohls 2001 - 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Inventory Management, Microsoft Office, Customer Service, Microsoft Excel, Financial Accounting, Customer Satisfaction, Team Building, Sales, General Ledger
Education
University of Nebraska at Omaha
Bachelor of Science in Business Administration - Accounting
West Corporation April 2012 - Present
West Corporation September 2008 - May 2012
Richdale Group March 2008 - September 2008
Best Buy November 1995 - March 2008
Kohls 2001 - 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Inventory Management, Microsoft Office, Customer Service, Microsoft Excel, Financial Accounting, Customer Satisfaction, Team Building, Sales, General Ledger
Education
University of Nebraska at Omaha
Bachelor of Science in Business Administration - Accounting
Nick Dolezal's West Corporation Experience Programmer AnalystWest CorporationJune 2007 - June 2012
Job Software Analyst
Industry Information Technology and Services
Experience
West Corporation Programmer AnalystWest CorporationJune 2007 - June 2012
Education
University of Nebraska at Omaha 2002 — 2007
West Corporation Programmer AnalystWest CorporationJune 2007 - June 2012
Education
University of Nebraska at Omaha 2002 — 2007
Jeff Thode's West Corporation Experience 1996 - 2007
Job Self Service Channels, WEX Inc.
Industry Telecommunications
Experience
WEX Inc. (NYSE: WEX) September 2014 - Present
Asurion September 2011 - September 2014
Juggernaut Interactive May 2011 - September 2011
CSG Interactive Messaging April 2009 - May 2011
Prairie Interactive Messaging January 2008 - October 2009
West Corporation 1996 - 2007
West Interactive 1996 - 2007
Skills
Call Center, Strategy, Mobile Devices, Business Strategy, Product Management, IVR, Call Centers, Leadership, Management, SaaS, Business Development, New Business Development, Process Improvement, Program Management, CTI, Salesforce.com, Solution Selling, Software Development, Cross-functional Team..., Analytics, Account Management, Telephony, Telecommunications, Vendor Management, Contact Centers, Customer Experience, Speech Recognition, Enterprise Software
Education
University of Nebraska at Omaha 1986 — 1989
WEX Inc. (NYSE: WEX) September 2014 - Present
Asurion September 2011 - September 2014
Juggernaut Interactive May 2011 - September 2011
CSG Interactive Messaging April 2009 - May 2011
Prairie Interactive Messaging January 2008 - October 2009
West Corporation 1996 - 2007
West Interactive 1996 - 2007
Skills
Call Center, Strategy, Mobile Devices, Business Strategy, Product Management, IVR, Call Centers, Leadership, Management, SaaS, Business Development, New Business Development, Process Improvement, Program Management, CTI, Salesforce.com, Solution Selling, Software Development, Cross-functional Team..., Analytics, Account Management, Telephony, Telecommunications, Vendor Management, Contact Centers, Customer Experience, Speech Recognition, Enterprise Software
Education
University of Nebraska at Omaha 1986 — 1989
Scott Westbrook's West Corporation Experience February 2008 - July 2011
Job IT Senior Engineer at Gavilon Group, LLC
Industry Information Technology and Services
Experience
Gavilon Group, LLC May 2012 - Present
Experis IT September 2011 - May 2012
Sogeti USA LLC July 2011 - September 2011
West Corporation February 2008 - July 2011
West Corporation June 2007 - February 2008
West Corporation September 2002 - June 2007
Skills
Business Analysis, Perl, Agile Methodologies, SQL, Linux, System Administration, Telecommunications, SharePoint, Microsoft SQL Server, Mainframe, Technical Support, Network Design, Data Warehousing, Scrum, Databases
Education
University of Nebraska at Omaha 2005 — 2010
Master of Science in Management of Information Systems, Business Process Transformation Focus
University of Nebraska at Omaha 2005 — 2010
Master of Business Administration, Business Process Transformation
University of Nebraska-Lincoln 1997 — 2002
Bachelor of Science (B.S.), Computer Engineering
Gavilon Group, LLC May 2012 - Present
Experis IT September 2011 - May 2012
Sogeti USA LLC July 2011 - September 2011
West Corporation February 2008 - July 2011
West Corporation June 2007 - February 2008
West Corporation September 2002 - June 2007
Skills
Business Analysis, Perl, Agile Methodologies, SQL, Linux, System Administration, Telecommunications, SharePoint, Microsoft SQL Server, Mainframe, Technical Support, Network Design, Data Warehousing, Scrum, Databases
Education
University of Nebraska at Omaha 2005 — 2010
Master of Science in Management of Information Systems, Business Process Transformation Focus
University of Nebraska at Omaha 2005 — 2010
Master of Business Administration, Business Process Transformation
University of Nebraska-Lincoln 1997 — 2002
Bachelor of Science (B.S.), Computer Engineering
Joe Milone's West Corporation Experience January 2001 - January 2010
Job IT Project Manager, PMP, at Sirius Computer Solutions
Industry Computer Networking
Experience
MSI Systems Integrators February 2010 - Present
West Corporation January 2001 - January 2010
Skills
Data Center, Project Management, Management, Leadership, Outsourcing, IT Management, Cisco Technologies, Disaster Recovery, Vendor Management, ITIL, Integration, Program Management, Cloud Computing, IT Strategy, PMP, PMO, Security
Education
University of Nebraska at Omaha 1977 — 1996
MSI Systems Integrators February 2010 - Present
West Corporation January 2001 - January 2010
Skills
Data Center, Project Management, Management, Leadership, Outsourcing, IT Management, Cisco Technologies, Disaster Recovery, Vendor Management, ITIL, Integration, Program Management, Cloud Computing, IT Strategy, PMP, PMO, Security
Education
University of Nebraska at Omaha 1977 — 1996
Paul Gebhart's West Corporation Experience March 2012 - Present
Job Manager Carrier Sustaining Operations at West Corporation
Industry Telecommunications
Experience
West Corporation March 2012 - Present
West Corporation Revenue Generation 2009 - 2012
West Corporation 2001 - 2009
West Corporation Revenue Generation 2000 - 2001
West Corporation Revenue Generation 1998 - 2000
Skills
Speech Recognition, IVR, Telephony, Telecommunications, CTI, Cisco Technologies, VoIP, Call Routing, SIP, Call Center, Call Centers, Unified Communications, Avaya, ISDN, Troubleshooting, LAN-WAN, Data Center, Switches, Disaster Recovery, WAN, Contact Centers, TDM, Software Documentation, Workforce Management, Analysis
Education
University of Nebraska at Omaha 2001 — 2007
Bachelor of Science (BS), Management Information Systems
West Corporation March 2012 - Present
West Corporation Revenue Generation 2009 - 2012
West Corporation 2001 - 2009
West Corporation Revenue Generation 2000 - 2001
West Corporation Revenue Generation 1998 - 2000
Skills
Speech Recognition, IVR, Telephony, Telecommunications, CTI, Cisco Technologies, VoIP, Call Routing, SIP, Call Center, Call Centers, Unified Communications, Avaya, ISDN, Troubleshooting, LAN-WAN, Data Center, Switches, Disaster Recovery, WAN, Contact Centers, TDM, Software Documentation, Workforce Management, Analysis
Education
University of Nebraska at Omaha 2001 — 2007
Bachelor of Science (BS), Management Information Systems
Tim Knust's West Corporation Experience Regional Sales ManagerElection Systems and Software1989 - 2007
Job Director of Sales at West Corporation
Industry Telecommunications
Experience
West Corporation Regional Sales ManagerElection Systems and Software1989 - 2007
Education
University of Nebraska, Omaha 1985 — 1989
West Corporation Regional Sales ManagerElection Systems and Software1989 - 2007
Education
University of Nebraska, Omaha 1985 — 1989
Jill Vacek's West Corporation Experience October 2006 - Present
Job Retired
Industry Telecommunications
Experience
West Corporation October 2006 - Present
West Corporation December 2005 - November 2006
West Corporation May 2000 - December 2005
West Corporation October 1987 - May 2000
Skills
Management, New Business Development, Process Improvement, Customer Experience, Call Centers, Call Center, Enterprise Software, Integration
Education
University of Nebraska at Omaha 1980 — 1985
BA, Management Information Systems
West Corporation October 2006 - Present
West Corporation December 2005 - November 2006
West Corporation May 2000 - December 2005
West Corporation October 1987 - May 2000
Skills
Management, New Business Development, Process Improvement, Customer Experience, Call Centers, Call Center, Enterprise Software, Integration
Education
University of Nebraska at Omaha 1980 — 1985
BA, Management Information Systems
Rhonda Wachholtz's West Corporation Experience December 2007 - July 2010
Job Director of Client Engagement, West Interactive
Industry Telecommunications
Experience
West Interactive July 2010 - Present
West Corporation December 2007 - July 2010
Hewlett-Packard December 1996 - December 2004
Skills
Process Improvement, Unified Communications, Customer Retention, Leadership, Customer Experience, Vendor Management, Project Management, Telecommunications, IVR, Account Management, CRM, Client Services, Call Center, Customer Satisfaction, Salesforce.com, Management, Telephony, VoIP, Workforce Management, Call Centers
Education
University of Nebraska at Omaha 1989 — 1994
Bachelor of Science, Marketing
West Interactive July 2010 - Present
West Corporation December 2007 - July 2010
Hewlett-Packard December 1996 - December 2004
Skills
Process Improvement, Unified Communications, Customer Retention, Leadership, Customer Experience, Vendor Management, Project Management, Telecommunications, IVR, Account Management, CRM, Client Services, Call Center, Customer Satisfaction, Salesforce.com, Management, Telephony, VoIP, Workforce Management, Call Centers
Education
University of Nebraska at Omaha 1989 — 1994
Bachelor of Science, Marketing
Sandhya Thamma's West Corporation Experience May 2007 - August 2009
Job Westside Community Schools
Industry Education Management
Experience
Valmont Industries 2010 - 2011
Valmont Industries 2010 - 2011
West Corporation May 2007 - August 2009
Union Pacific Railroad December 2003 - May 2007
Education
University of Nebraska at Omaha
Master’s Degree
Valmont Industries 2010 - 2011
Valmont Industries 2010 - 2011
West Corporation May 2007 - August 2009
Union Pacific Railroad December 2003 - May 2007
Education
University of Nebraska at Omaha
Master’s Degree
Hope Le Morgan's West Corporation Experience April 2011 - March 2015
Job Senior Client Operations Program Manager at Alorica
Industry Telecommunications
Experience
Alorica March 2015 - Present
West Corporation April 2011 - March 2015
West Corporation (WCMG) December 2006 - April 2011
Skills
Call Centers, Management, Telecommunications, Customer Experience, Vendor Management, Process Improvement, Customer Satisfaction, Customer Service, Leadership, IVR, Program Management, Outsourcing, Account Management, Troubleshooting, Team Leadership, Contact Centers, CRM, Team Building, Customer Retention
Education
University of Nebraska at Omaha
Alorica March 2015 - Present
West Corporation April 2011 - March 2015
West Corporation (WCMG) December 2006 - April 2011
Skills
Call Centers, Management, Telecommunications, Customer Experience, Vendor Management, Process Improvement, Customer Satisfaction, Customer Service, Leadership, IVR, Program Management, Outsourcing, Account Management, Troubleshooting, Team Leadership, Contact Centers, CRM, Team Building, Customer Retention
Education
University of Nebraska at Omaha
Michelle Reily's West Corporation Experience 2014 - Present
Job Technical Project Manager at West Corporation
Industry Telecommunications
Experience
West Corporation 2014 - Present
Safe Kids Worldwide 2002 - Present
West Corporation 2010 - 2014
West Interactive December 2005 - 2010
Bellevue Police Department 2005 - 2010
West Interactive July 2005 - December 2009
West Corporation 2005 - 2009
Woodhouse Auto Family 2002 - July 2005
AAA Nebraska 1999 - 2003
Skills
IVR, Call Center, Vendor Management, Program Management, Telecommunications, Process Improvement, SDLC, Business Analysis, Cross-functional Team..., Project Management, Team Building, Visio, Requirements Analysis, Team Leadership, Software Project..., PMP, PMO, Call Centers, IT Management, Integration, Project Portfolio..., Business Intelligence, Outsourcing, CRM, Software Documentation, Business Process..., Analysis, Leadership, Product Management, Requirements Gathering, Quality Assurance, Project Planning, SharePoint, Management, Agile Project Management, MS Project, Business Process, Agile Methodologies, SaaS, Enterprise Software, Customer Experience
Education
University of Nebraska at Omaha 2007 — 2013
Bachelors, Business Administration
West Corporation 2014 - Present
Safe Kids Worldwide 2002 - Present
West Corporation 2010 - 2014
West Interactive December 2005 - 2010
Bellevue Police Department 2005 - 2010
West Interactive July 2005 - December 2009
West Corporation 2005 - 2009
Woodhouse Auto Family 2002 - July 2005
AAA Nebraska 1999 - 2003
Skills
IVR, Call Center, Vendor Management, Program Management, Telecommunications, Process Improvement, SDLC, Business Analysis, Cross-functional Team..., Project Management, Team Building, Visio, Requirements Analysis, Team Leadership, Software Project..., PMP, PMO, Call Centers, IT Management, Integration, Project Portfolio..., Business Intelligence, Outsourcing, CRM, Software Documentation, Business Process..., Analysis, Leadership, Product Management, Requirements Gathering, Quality Assurance, Project Planning, SharePoint, Management, Agile Project Management, MS Project, Business Process, Agile Methodologies, SaaS, Enterprise Software, Customer Experience
Education
University of Nebraska at Omaha 2007 — 2013
Bachelors, Business Administration
Theresa Rollin's West Corporation Experience March 2013 - March 2015
Job Big Data & Analytics Portfolio Executive at IBM
Industry Information Technology and Services
Experience
IBM May 2015 - Present
West Corporation March 2013 - March 2015
Ameritas January 2012 - February 2013
Capstone Consulting November 2010 - January 2012
Physicians Mutual November 2010 - May 2011
Aflac November 2008 - January 2011
TD Ameritrade February 2002 - March 2010
Iomega April 1996 - February 2002
Kellogg Company January 1994 - March 1996
GE Lighting 1990 - 1992
Skills
Strategy, Program Management, Project Management, Process Improvement, Product Management, Change Management, Six Sigma, Team Building, Management, Leadership, Strategic Planning
Education
FGI International 2013 — 2013
Graduate Executive Leaderhip Program - Bringing Spirit to Leadership
ICAN / FGI International 2011 — 2012
Influence Leadership Program Graduate May 2013
University of Nebraska at Omaha 1986 — 1990
BSBA, Accounting
DJ Gross High School 1982 — 1986
Diploma
IBM May 2015 - Present
West Corporation March 2013 - March 2015
Ameritas January 2012 - February 2013
Capstone Consulting November 2010 - January 2012
Physicians Mutual November 2010 - May 2011
Aflac November 2008 - January 2011
TD Ameritrade February 2002 - March 2010
Iomega April 1996 - February 2002
Kellogg Company January 1994 - March 1996
GE Lighting 1990 - 1992
Skills
Strategy, Program Management, Project Management, Process Improvement, Product Management, Change Management, Six Sigma, Team Building, Management, Leadership, Strategic Planning
Education
FGI International 2013 — 2013
Graduate Executive Leaderhip Program - Bringing Spirit to Leadership
ICAN / FGI International 2011 — 2012
Influence Leadership Program Graduate May 2013
University of Nebraska at Omaha 1986 — 1990
BSBA, Accounting
DJ Gross High School 1982 — 1986
Diploma
John A. Daneff's West Corporation Experience 2007 - 2010
Job Director of At Home Agents
Industry Outsourcing/Offshoring
Experience
NARS Call Center Solutions 2010 - Present
West Corporation 2007 - 2010
APAC Customer Services 2000 - 2006
Skills
Process Improvement, Vendor Management, Call Centers, Call Center, Change Management, Operations Management, Workforce Management
Education
Creighton Preparatory High School 1988 — 1992
University of Nebraska at Omaha
NARS Call Center Solutions 2010 - Present
West Corporation 2007 - 2010
APAC Customer Services 2000 - 2006
Skills
Process Improvement, Vendor Management, Call Centers, Call Center, Change Management, Operations Management, Workforce Management
Education
Creighton Preparatory High School 1988 — 1992
University of Nebraska at Omaha
Makayla Monico's West Corporation Experience December 2004 - June 2013
Job Account Manager at Celebrity Staff :Administrative, Management, & Legal Professionals.
Industry Staffing and Recruiting
Experience
Celebrity Staff September 2015 - Present
Celebrity Staff July 2013 - September 2015
West Corporation December 2004 - June 2013
Skills
Cold Calling, VoIP, Call Centers, Direct Sales, Recruiting, Customer Retention, Sales Management, Solution Selling, Unified Communications, Salesforce.com, B2B, Telecommunications, Account Management, Sales, Sales Operations, Business Development, Customer Satisfaction, Management, Team Building, Customer Service
Education
University of Nebraska at Omaha 1997 — 2001
Criminal Justice and Corrections
Henry A Burke Highschool 1993 — 1997
Diploma, General Studies
Celebrity Staff September 2015 - Present
Celebrity Staff July 2013 - September 2015
West Corporation December 2004 - June 2013
Skills
Cold Calling, VoIP, Call Centers, Direct Sales, Recruiting, Customer Retention, Sales Management, Solution Selling, Unified Communications, Salesforce.com, B2B, Telecommunications, Account Management, Sales, Sales Operations, Business Development, Customer Satisfaction, Management, Team Building, Customer Service
Education
University of Nebraska at Omaha 1997 — 2001
Criminal Justice and Corrections
Henry A Burke Highschool 1993 — 1997
Diploma, General Studies
Jennifer Freeman's West Corporation Experience August 2011 - February 2015
Job Technical Project Manager at Alorica
Industry Telecommunications
Experience
Alorica March 2015 - Present
West Corporation August 2011 - February 2015
West Corporation April 2007 - August 2011
Skills
IVR, Avaya, Call Center, Telephony, Contact Centers, Workforce Management, Vendor Management, VoIP, ACD, Telecommunications, Process Improvement, System Deployment, Outsourcing, Project Management, Data Center, Business Process..., Customer Satisfaction, BPO, Customer Experience, CTI, Customer Retention, CRM, Service Delivery, Team Leadership, Troubleshooting, Management, Leadership, Cross-functional Team..., Account Management, Mobile Devices, Quality Assurance, Call Centers, Visio, Team Management, ITIL, Program Management, SaaS, Software Documentation, Inbound Marketing, Product Management, SharePoint, Disaster Recovery, Networking, PMP, Business Analysis, Salesforce.com, Software Project..., IT Management, Operations Management
Education
University of Nebraska at Omaha
Business/Corporate Communications
Alorica March 2015 - Present
West Corporation August 2011 - February 2015
West Corporation April 2007 - August 2011
Skills
IVR, Avaya, Call Center, Telephony, Contact Centers, Workforce Management, Vendor Management, VoIP, ACD, Telecommunications, Process Improvement, System Deployment, Outsourcing, Project Management, Data Center, Business Process..., Customer Satisfaction, BPO, Customer Experience, CTI, Customer Retention, CRM, Service Delivery, Team Leadership, Troubleshooting, Management, Leadership, Cross-functional Team..., Account Management, Mobile Devices, Quality Assurance, Call Centers, Visio, Team Management, ITIL, Program Management, SaaS, Software Documentation, Inbound Marketing, Product Management, SharePoint, Disaster Recovery, Networking, PMP, Business Analysis, Salesforce.com, Software Project..., IT Management, Operations Management
Education
University of Nebraska at Omaha
Business/Corporate Communications
Jason Sand's West Corporation Experience July 2012 - Present
Job Collections Specialist at West Corp
Industry Financial Services
Experience
West Corporation July 2012 - Present
BirdDog Solutions October 2011 - January 2012
Hewlett-Packard May 2011 - October 2011
Orion Advisor Services December 2009 - September 2010
TD Ameritrade July 2007 - January 2009
TD Ameritrade January 2007 - July 2007
TD Ameritrade February 2006 - January 2007
American National Bank January 2005 - October 2005
Skills
Investments, Risk Management, Financial Risk, Data Analysis, Finance, Trading, Management, Banking, Financial Services, Financial Analysis, Call Centers, Securities
Education
University of Nebraska at Omaha 2004 — 2005
Bachelors of Science, Business Administration through; Business Finance and Finance and Banking
University of Nebraska-Lincoln 2001 — 2004
West Corporation July 2012 - Present
BirdDog Solutions October 2011 - January 2012
Hewlett-Packard May 2011 - October 2011
Orion Advisor Services December 2009 - September 2010
TD Ameritrade July 2007 - January 2009
TD Ameritrade January 2007 - July 2007
TD Ameritrade February 2006 - January 2007
American National Bank January 2005 - October 2005
Skills
Investments, Risk Management, Financial Risk, Data Analysis, Finance, Trading, Management, Banking, Financial Services, Financial Analysis, Call Centers, Securities
Education
University of Nebraska at Omaha 2004 — 2005
Bachelors of Science, Business Administration through; Business Finance and Finance and Banking
University of Nebraska-Lincoln 2001 — 2004
Sami Vasistha's West Corporation Experience September 2005 - January 2007
Job IT Project Manager
Industry Computer Software
Experience
Banyan Medical Systems June 2013 - October 2014
CSG Systems January 2007 - May 2013
West Corporation September 2005 - January 2007
University of Nebraska at Omaha 1999 - 2003
Skills
SQL, Agile Methodologies, Microsoft SQL Server, Software Development, SDLC, Software Project..., Requirements Analysis, Integration, Requirements Gathering, Business Analysis, Web Services, SOA, Enterprise Architecture, Agile Project Management, Visio, Systems Analysis, XML
Education
University of Nebraska at Omaha 2004 — 2008
Masters of Science, Management Information Systems- Project Management
Banyan Medical Systems June 2013 - October 2014
CSG Systems January 2007 - May 2013
West Corporation September 2005 - January 2007
University of Nebraska at Omaha 1999 - 2003
Skills
SQL, Agile Methodologies, Microsoft SQL Server, Software Development, SDLC, Software Project..., Requirements Analysis, Integration, Requirements Gathering, Business Analysis, Web Services, SOA, Enterprise Architecture, Agile Project Management, Visio, Systems Analysis, XML
Education
University of Nebraska at Omaha 2004 — 2008
Masters of Science, Management Information Systems- Project Management
Johary Lucas ANDRIANATOANDRO's West Corporation Experience May 2014 - July 2015
Job Software Analyst at West Corporation
Industry Information Technology and Services
Experience
West Corporation May 2014 - July 2015
IIE August 2012 - May 2014
SNEDA Madagascar (Acquired by Cassiopae) February 2010 - May 2012
SNEDA (Acquired by Cassiopae) March 2010 - June 2010
Orange Madagascar August 2009 - January 2010
CNaPS Madagascar October 2008 - December 2008
Skills
IVR, PHP, VXML, Infomix, Bash, Perl, ECMAScript, JSON, Software Development, Agile Methodologies, Database Management, Business Intelligence, .NET, Decision Support, SQL, Java, Data Warehousing, Decision Support Systems, ASP.NET MVC, Software Project..., Business Forecasting, Data Mining, XML, Web Development, Progress, Statistics, Database Administration, SharePoint, Salesforce, Jquery, Data & Information..., C, C++, PL/SQL, Predictive Analytics, Databases, Oracle, JavaScript
Education
University of Nebraska at Omaha 2012 — 2014
Master of Science (MS), Information System and Quantitative Analysis
National College of Computer Science - Fianarantsoa, Madagascar 2007 — 2010
Bachelor of Science (BS), Computer Science
National College of Computer Science - Fianarantsoa, Madagascar 2004 — 2005
Technical Associate's Degree, Computer Science
English Teaching Program - Madagascar 2010 — 2012
Advanced 2 Certificate, English Language
Centre National d'Enseignement de la Langue Anglaise (CNELA) - Madagascar 2006 — 2008
First Certificate, English Language
West Corporation May 2014 - July 2015
IIE August 2012 - May 2014
SNEDA Madagascar (Acquired by Cassiopae) February 2010 - May 2012
SNEDA (Acquired by Cassiopae) March 2010 - June 2010
Orange Madagascar August 2009 - January 2010
CNaPS Madagascar October 2008 - December 2008
Skills
IVR, PHP, VXML, Infomix, Bash, Perl, ECMAScript, JSON, Software Development, Agile Methodologies, Database Management, Business Intelligence, .NET, Decision Support, SQL, Java, Data Warehousing, Decision Support Systems, ASP.NET MVC, Software Project..., Business Forecasting, Data Mining, XML, Web Development, Progress, Statistics, Database Administration, SharePoint, Salesforce, Jquery, Data & Information..., C, C++, PL/SQL, Predictive Analytics, Databases, Oracle, JavaScript
Education
University of Nebraska at Omaha 2012 — 2014
Master of Science (MS), Information System and Quantitative Analysis
National College of Computer Science - Fianarantsoa, Madagascar 2007 — 2010
Bachelor of Science (BS), Computer Science
National College of Computer Science - Fianarantsoa, Madagascar 2004 — 2005
Technical Associate's Degree, Computer Science
English Teaching Program - Madagascar 2010 — 2012
Advanced 2 Certificate, English Language
Centre National d'Enseignement de la Langue Anglaise (CNELA) - Madagascar 2006 — 2008
First Certificate, English Language
Matt Nosal, MBA's West Corporation Experience October 2006 - Present
Job HRMS Manager
Industry Telecommunications
Experience
West Corporation October 2006 - Present
Omaha MEPS 1999 - 2006
Skills
PeopleSoft, HR Policies, Performance Management, Human Resources, HRIS, Interviews, Applicant Tracking..., Employee Engagement, Training
Education
University of Nebraska at Omaha 2004 — 2006
MBA, Human Resouces Management
West Corporation October 2006 - Present
Omaha MEPS 1999 - 2006
Skills
PeopleSoft, HR Policies, Performance Management, Human Resources, HRIS, Interviews, Applicant Tracking..., Employee Engagement, Training
Education
University of Nebraska at Omaha 2004 — 2006
MBA, Human Resouces Management
Mark Worth's West Corporation Experience March 2014 - Present
Job Software Analyst at West Corporation
Industry Information Technology and Services
Experience
West Corporation March 2014 - Present
Skills
C, Windows, SQL, HTML, Java, C++, Unix, Linux
Education
University of Nebraska at Omaha 2010 — 2013
Master's degree, Computer Science
University of Pittsburgh
Bachelor of Science (BSc), Computer Science
West Corporation March 2014 - Present
Skills
C, Windows, SQL, HTML, Java, C++, Unix, Linux
Education
University of Nebraska at Omaha 2010 — 2013
Master's degree, Computer Science
University of Pittsburgh
Bachelor of Science (BSc), Computer Science
John Vejvoda's West Corporation Experience June 2010 - Present
Job Consumer Services Professional
Industry Consumer Services
Experience
West Corporation June 2010 - Present
First Data Corporation August 1992 - February 2010
Education
University of Nebraska at Omaha 1977 — 1987
General Studies, psychology with a minor in Religion
West Corporation June 2010 - Present
First Data Corporation August 1992 - February 2010
Education
University of Nebraska at Omaha 1977 — 1987
General Studies, psychology with a minor in Religion
Rebecca Buzbee's West Corporation Experience April 1994 - Present
Job Accounting Manager at West Corporation
Industry Accounting
Experience
West Corporation April 1994 - Present
Skills
Financial Reporting, Accounting, Financial Analysis, Internal Controls, Account Reconciliation, Sarbanes-Oxley Act, Auditing, Financial Accounting, Variance Analysis, General Ledger, Accounts Payable, Accounts Receivable, Internal Audit, Cash Flow, Fixed Assets
Education
University of Nebraska at Omaha 1990 — 1995
Bachelor of Science (BS), Finance and Banking
West Corporation April 1994 - Present
Skills
Financial Reporting, Accounting, Financial Analysis, Internal Controls, Account Reconciliation, Sarbanes-Oxley Act, Auditing, Financial Accounting, Variance Analysis, General Ledger, Accounts Payable, Accounts Receivable, Internal Audit, Cash Flow, Fixed Assets
Education
University of Nebraska at Omaha 1990 — 1995
Bachelor of Science (BS), Finance and Banking
Lorrie Powers's West Corporation Experience February 1999 - May 2006
Job Account Manager at American Red Cross
Industry Hospital & Health Care
Experience
American Red Cross October 2014 - Present
Oneblood. Inc August 2012 - September 2014
Southeastern Community Blood Center November 2009 - July 2012
Northwest Florida Blood Services March 2007 - November 2009
Studer Group May 2006 - March 2007
West Corporation February 1999 - May 2006
American Red Cross September 1995 - December 1996
Skills
20 plus years of staff..., Management, Marketing, Training, Customer Service, Public Relations, Sales, Coaching, Fundraising, Call Centers, Problem Solving
Education
University of Nebraska at Omaha
American Red Cross October 2014 - Present
Oneblood. Inc August 2012 - September 2014
Southeastern Community Blood Center November 2009 - July 2012
Northwest Florida Blood Services March 2007 - November 2009
Studer Group May 2006 - March 2007
West Corporation February 1999 - May 2006
American Red Cross September 1995 - December 1996
Skills
20 plus years of staff..., Management, Marketing, Training, Customer Service, Public Relations, Sales, Coaching, Fundraising, Call Centers, Problem Solving
Education
University of Nebraska at Omaha
Renee Righter's West Corporation Experience January 2013 - Present
Job Project Manager AT&T
Industry Telecommunications
Experience
West Corporation January 2013 - Present
Hy Vee September 2007 - January 2013
Scooters Coffee House January 2005 - July 2007
Canfields Sporting Goods August 2002 - January 2005
University of Nebraska at Omaha August 2000 - August 2002
Marriott International March 2000 - December 2001
Westside Community Schools August 1998 - August 2000
Omnium Worldwide September 1994 - September 1998
Skills
Merchandising, Retail, Inventory Management, Grocery, Customer Service, Sales Management, New Business Development, Marketing Research, Business, Hospitality, Key Account Management, Key Account Development, Leadership, Contract Negotiation, Community Outreach, Organization, Photoshop, Problem Solving, Strategic Planning, Pricing, Quality Auditing, Youth Development, Project Management, Project Coordination, Public Speaking, Sales Presentations, Corporate Events, Event Management, Software Licensing..., Website Development, Event Planning, Confidential Documents, Travel Management, Media Relations, International Sales, Help Desk Support, Consulting, Entrepreneurship, Cashiering, Microsoft Excel, Store Management, Microsoft Office, Team Leadership
Education
University of Nebraska at Omaha 2000 — 2014
Bachelor of Science (BS), Geological and Earth Sciences/Geosciences
West Corporation January 2013 - Present
Hy Vee September 2007 - January 2013
Scooters Coffee House January 2005 - July 2007
Canfields Sporting Goods August 2002 - January 2005
University of Nebraska at Omaha August 2000 - August 2002
Marriott International March 2000 - December 2001
Westside Community Schools August 1998 - August 2000
Omnium Worldwide September 1994 - September 1998
Skills
Merchandising, Retail, Inventory Management, Grocery, Customer Service, Sales Management, New Business Development, Marketing Research, Business, Hospitality, Key Account Management, Key Account Development, Leadership, Contract Negotiation, Community Outreach, Organization, Photoshop, Problem Solving, Strategic Planning, Pricing, Quality Auditing, Youth Development, Project Management, Project Coordination, Public Speaking, Sales Presentations, Corporate Events, Event Management, Software Licensing..., Website Development, Event Planning, Confidential Documents, Travel Management, Media Relations, International Sales, Help Desk Support, Consulting, Entrepreneurship, Cashiering, Microsoft Excel, Store Management, Microsoft Office, Team Leadership
Education
University of Nebraska at Omaha 2000 — 2014
Bachelor of Science (BS), Geological and Earth Sciences/Geosciences
Ray Rodgers's West Corporation Experience April 2003 - October 2005
Job Insurance Professional
Industry Insurance
Experience
Prime Therapeutics 2005 - 2012
West Corporation April 2003 - October 2005
Mutual of Omaha March 1992 - March 2003
Education
University of Nebraska at Omaha 1964 — 1969
Bachelor of Science (BS), Elementary Education and Teaching
Prime Therapeutics 2005 - 2012
West Corporation April 2003 - October 2005
Mutual of Omaha March 1992 - March 2003
Education
University of Nebraska at Omaha 1964 — 1969
Bachelor of Science (BS), Elementary Education and Teaching
Scott Micheels's West Corporation Experience January 2012 - Present
Job Accounting Manager at West Corporation
Industry Telecommunications
Experience
West Corporation January 2012 - Present
Self-Employed March 2010 - December 2011
US Navy June 1978 - February 2010
The Schemmer Associates, Inc August 2000 - April 2005
Deloitte August 1997 - August 2000
Blackman & Associates, PC November 1983 - August 1997
Skills
Licensed CPA
Education
University of Nebraska at Omaha 1976 — 1977
Master of Business Administration (MBA), Finance
University of Nebraska at Omaha 1972 — 1976
BSBA, Accounting
Omaha Westside High School 1969 — 1972
Diploma
West Corporation January 2012 - Present
Self-Employed March 2010 - December 2011
US Navy June 1978 - February 2010
The Schemmer Associates, Inc August 2000 - April 2005
Deloitte August 1997 - August 2000
Blackman & Associates, PC November 1983 - August 1997
Skills
Licensed CPA
Education
University of Nebraska at Omaha 1976 — 1977
Master of Business Administration (MBA), Finance
University of Nebraska at Omaha 1972 — 1976
BSBA, Accounting
Omaha Westside High School 1969 — 1972
Diploma
Monika Bailey's West Corporation Experience February 2013 - Present
Job agent at West Corporation
Industry Telecommunications
Experience
West Corporation February 2013 - Present
US Navy January 2010 - June 2012
Education
University of Nebraska at Omaha 2013 — 2017
Business Administration and Management, General
West Corporation February 2013 - Present
US Navy January 2010 - June 2012
Education
University of Nebraska at Omaha 2013 — 2017
Business Administration and Management, General
Nathaniel Sperl's West Corporation Experience June 2010 - July 2012
Job Student at University of Nebraska at Omaha
Industry Information Technology and Services
Experience
West Corporation June 2010 - July 2012
Skills
Java
Education
University of Nebraska at Omaha 2012 — 2015
Master's degree, Management Information Systems
University of Nebraska at Omaha 2007 — 2010
Bachelor's degree, Business Administration
West Corporation June 2010 - July 2012
Skills
Java
Education
University of Nebraska at Omaha 2012 — 2015
Master's degree, Management Information Systems
University of Nebraska at Omaha 2007 — 2010
Bachelor's degree, Business Administration
PJ Cruz's West Corporation Experience June 2012 - Present
Job I'm a Hunter and who works by this code: "You miss 100% of the shots you don't take." WG
Industry Human Resources
Experience
West Corporation June 2012 - Present
Skills
Human Resources, Training, Management, Employee Relations, Leadership, Performance Management, Talent Acquisition, Interviews, Coaching, Team Building
Education
University of Nebraska at Omaha 2011 — 2016
Sociology
West Corporation June 2012 - Present
Skills
Human Resources, Training, Management, Employee Relations, Leadership, Performance Management, Talent Acquisition, Interviews, Coaching, Team Building
Education
University of Nebraska at Omaha 2011 — 2016
Sociology
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia