West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
West Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at West Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
West Corporation Salaries. You can even request information on how much does West Corporation pay if you want to. Learn about salaries, pros and cons of working for West Corporation directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,732 West Corporation employees in database. Find out everything there's to know about West Corporation employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
West Corporation Employees
Gwinnett County Public Schools August 2015 - Present
Omaha Public Schools November 2014 - July 2015
QuikTrip September 2014 - June 2015
West Corporation September 2013 - September 2014
The Cornhusker Marriott May 2011 - September 2013
Aspen Child Development Center January 2010 - May 2011
Fun-Plex Amusement park July 2009 - August 2010
Hy-Vee Grocery Store May 2006 - December 2009
Skills
Public Relations, Hospitality, Restaurants, Customer Service, Event Planning, Event Management, Social Media, Microsoft Office, Time Management, Teamwork, Microsoft Word, Microsoft Excel, Facebook, PowerPoint, Social Networking, Outlook, Customer Satisfaction, Marketing, Social Media Marketing, Hotels, Hospitality Management, Tourism, Food & Beverage, Hospitality Industry, Front Office, Resorts, OnQ, Yield Management, Catering
Education
University of Nebraska-Lincoln 2009 — 2013
Bachelor of Science, Education and Human Science; Hospitality; and Tourism Management; an emphasis in Public Relations
Carson Wealth Management Group April 2013 - Present
West Corporation June 2012 - April 2013
West Corporation November 2010 - June 2012
West Corporation April 2009 - November 2010
Marketing Results January 2007 - April 2009
Skills
Direct Marketing, Account Management, Marketing, Social Media, Marketing Communications, Email Marketing, Social Media Marketing, Advertising, Salesforce.com, Marketing Strategy, Online Advertising, Lead Generation, Digital Marketing, B2B, Integrated Marketing, Sales, Online Marketing, SEO, Trade Shows, New Business Development, Facebook, Social Networking, Public Relations, Market Research, Direct Mail, Strategic Planning, Copywriting, Brand Development, Mobile Marketing, CRM, Event Management, Strategic Partnerships, Marketing Management, SEM, E-commerce, Marketing Research, Product Marketing, B2B Marketing, Media Planning, Market Planning, PPC, Customer Acquisition, Brand Management, Multi-channel Marketing, Database Marketing, Interactive Marketing, Digital Strategy, Web Analytics, Relationship Marketing
Education
University of Nebraska-Lincoln 2002 — 2006
B.S.B.A, Marketing, Spanish
West Corporation March 2014 - Present
Hayneedle, Inc. November 2013 - March 2014
Infogroup January 2011 - June 2013
PayPal September 2005 - November 2010
Qwest November 1999 - October 2004
Cox Communications 1991 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Public Speaking, Budgets, Strategic Planning
Education
University of Nebraska at Omaha
Blue Cross and Blue Shield of Nebraska February 2014 - Present
Mutual of Omaha March 2008 - February 2014
West Corporation January 2007 - March 2008
Manpower March 2005 - December 2006
Education
University of Nebraska-Lincoln 2000 — 2004
Bachelor's, Advertising
ConAgra Foods March 2011 - Present
ConAgra Foods March 2011 - July 2012
West Corporation September 2009 - March 2011
West Corporation May 2008 - September 2009
Omnium Worldwide/West Asset Management August 2006 - May 2008
Omnium Worldwide, Inc. August 2004 - August 2006
University of Nebraska 2002 - 2004
Skills
Marketing Communications, Corporate Communications, Advertising, Public Relations, Integrated Marketing, Internal Communications, Marketing, Strategic Communications, Marketing Strategy, Brand Management, Strategic Planning, Copywriting, Strategy, Brand Development, Direct Marketing, Management, Leadership, Process Improvement
Education
University of Nebraska-Lincoln 2000 — 2004
Bachelor of Journalism, with Honors, Advertising
Nebraska Business Development Institute
West Corporation May 2014 - Present
University of Nebraska–Lincoln August 2010 - Present
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Research, Teamwork, Event Planning, Marketing, Social Media, Editing, Time Management, Facebook, Event Management, Social Networking, Public Relations
Education
University of Nebraska-Lincoln 2010 — 2014
Bachelor's Degree, Accounting, Senior
Wyoming Department of Administration and Information March 2015 - Present
Thorson Development Consulting May 2001 - Present
Circles Wyoming, part of the National Circles Campaign May 2011 - December 2013
Laramie County Government May 2007 - August 2010
Cheyenne LEADS May 2004 - May 2007
Riverton Chamber of Commerce June 1998 - January 2004
West Corporation June 1991 - May 1997
Skills
Event Planning, Grants, Public Speaking, Community Development, Program Management, Economic Development, Policy Analysis, Non-profits, Program Development, Due Diligence, Policy, Fundraising, Community Outreach, Grant Writing, Management, Government, Training, Strategic Planning, Media Relations, Nonprofits, Strategic Communications, Proposal Writing, Organizational..., Public Relations, Program Evaluation, Workshop Facilitation, Volunteer Management, Staff Development, Entrepreneurship, Public Policy, Research, Budgets, Project Planning, Social Services, Editing, Leadership Development, Grant Administration, Team Building, Higher Education, Event Management, Teaching, Strategy, Conflict Resolution, Social Networking, Analysis, Leadership, Social Media, Sustainability, Coaching
Education
University of Wyoming 2014 — 2015
Master of Public Administration (MPA), Public Administration
University of Phoenix 2004 — 2006
BS, Business Management
University of Nebraska-Lincoln 1988 — 1989
International Relations
LinkedIn August 2015 - Present
Cox Business October 2008 - July 2015
Customer Service Profiles, LLC August 2004 - October 2008
West Corporation October 2000 - August 2004
Juvenile and Social Service Agencies January 1996 - October 2000
The Gallup Organization September 1991 - October 1995
Skills
Leadership, Team Leadership, Team Building, Account Management, Customer Retention, CSSGB, Six Sigma..., Market Research, Solution Selling, Telecommunications, Customer Service, Business Development, B2B, Social Services
Education
University of Nebraska-Lincoln 1990 — 1994
BA, Political Science
West Corporation June 2014 - Present
Studio 44 Productions August 2013 - June 2014
Lincoln Journal Star April 2013 - August 2013
The Daily Nebraskan June 2012 - May 2013
Fear the Ear May 2012 - December 2012
Skills
Adobe Creative Suite, Mac OS X, Windows, Drawing, Photoshop, Illustrator, Dreamweaver, InDesign, Flash Animation, After Effects, Microsoft Word, Microsoft Office, Photography, Graphic Design, Advertising, Social Media, Direct Mail, OS X, Graphics, Web Design, Layout, Typography, Multimedia
Education
University of Nebraska-Lincoln 2009 — 2013
Bachelor of Fine Arts, Graphic Design
Central Community College 2008 — 2009
West Corporation May 2005 - Present
Skills
Project Management, Marketing, CRM, Management, Sales Process, Account Management, Call Centers
Education
University of Nebraska-Lincoln 1991 — 1998
Journalism, Broadcasting
West Interactive September 2013 - Present
Home Instead Senior Care June 2013 - September 2013
West Corporation July 2011 - June 2013
West Interactive January 2009 - July 2011
West Interactive January 2008 - January 2009
Skills
Certified Project..., Certified Scrum Master..., Vendor Management, Telecommunications, VoIP, IVR, PMP, Software Project..., SDLC, Call Center, Cross-functional Team..., Enterprise Software, Product Management, SIP, IP, Requirements Analysis, Telephony, Integration, Program Management, Visio, IT Management, Project Management
Education
University of Nebraska-Lincoln 1999 — 2006
Bachelor of Science, Secondary Education
State of Wyoming October 2010 - Present
Modis February 2010 - September 2010
West Corporation March 2009 - January 2010
Omaha Public Schools January 2007 - December 2007
ITT Technical Institute December 2004 - December 2006
Skills
Troubleshooting, Networking, Linux, Enterprise Architecture, Windows, Management, System Deployment, Storage, Active Directory, Windows Server, Servers, VMware, System Administration, DNS, Windows 7, DHCP, TCP/IP, Project Management, Cisco IOS, Visio, Computer Hardware, Unix, Vendor Management, Cisco Technologies, Firewalls, Network Security, Security, Software Installation, Hyper-V, Wireless Networking, Hardware, Operating Systems, Integration
Education
ITT Technical Institute 2004 — 2006
Assoc. of Science, CCNA networking
University of Nebraska-Lincoln 1995 — 1996
Architectural Engineering
West Corporation August 2013 - Present
Skills
Strategic Planning, Negotiation, Editing, Team Building, Project Management, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Communication Skills, Customer Service, Customer Satisfaction, Windows
Education
University of Nebraska-Lincoln 1992 — 1997
Bachelor's degree, Criminal Justice
Rural Community Insurance Services March 2010 - Present
West Corporation February 2008 - December 2009
Securities America, Inc. Member FINRA/SIPC April 2007 - January 2008
Skills
Customer Service, Project Management, Microsoft Office, Strategic Planning, Microsoft Word, Unix, Vendor Management, Program Management, Process Improvement, Microsoft Excel, Management
Education
University of Nebraska-Lincoln 1978 — 1986
Master's degree, Agriculture
West Corporation November 2013 - Present
West Corporation January 2009 - November 2013
West Interactive May 2001 - January 2009
West Corporation September 2000 - May 2001
West Corporation January 2000 - September 2000
Skills
IVR, SaaS, ACD, Contact Centers, Telephony, Telecommunications, Call Center, Unified Communications, Product Management, Workforce Management, Vendor Management, VoIP, Call Centers, CTI, SIP, Integration, CRM, Customer Experience, Process Improvement, Troubleshooting, Management, Data Center, Project Management, Avaya, Outsourcing, Business Analysis, Program Management, Account Management, Customer Satisfaction, Customer Retention, Mobile Devices, Managed Services, Software Documentation, Leadership, Training, Team Leadership
Education
University of Nebraska-Lincoln
Buckley & Sitzman, LLP September 2013 - Present
Deloitte & Touche, LLP September 2010 - September 2013
Buckley & Sitzman, LLP January 2008 - October 2010
West Corporation May 2008 - August 2008
Skills
Sarbanes-Oxley Act, Accounting, Enterprise Risk..., Internal Controls, Auditing, Financial Reporting, Certified Fraud Examiner, SEC filings, US GAAP, CPA, External Audit
Education
University of Nebraska-Lincoln 2009 — 2010
Masters, Accounting
University of Nebraska-Lincoln 2005 — 2009
BSBA, Accounting, Finance
West Corporation January 1999 - Present
Skills
Corporate Law, Employment Law, Telecommunications, Litigation, Licensing, Intellectual Property, Mergers & Acquisitions, Mergers, Contract Negotiation, Legal Writing, Corporate Governance, Management, Commercial Litigation
Education
University of Nebraska College of Law 1987 — 1990
American Express February 2014 - Present
American Express August 2012 - February 2014
American Express February 2011 - August 2012
American Express August 2007 - February 2011
American Express November 2003 - September 2007
Qwest Communications January 2000 - November 2003
West Corporation 1995 - 1999
Skills
Customer Acquisition, CRM, Sales Process, Marketing, Strategy, Marketing Strategy, Sales, Management, Program Management, Sales Management, Team Leadership, Training, B2B, Strategic Partnerships, Product Management, Customer Experience
Education
University of Nebraska-Lincoln 1986 — 1989
West Corporation July 2012 - Present
West Corporation October 2006 - July 2012
West Teleservices October 2000 - October 2006
West Telemarketing October 1989 - October 2000
CPA 1986 - 1989
Skills
Telecommunications, Strategic Planning, Call Center, Process Improvement, Executive Management, Leadership, Call Centers, Entrepreneurship, Outsourcing, Business Development, Strategy, CRM, Customer Service, Product Development, Sales, Human Resources, P&L Management, Employee Relations, Management, Strategic Partnerships
Education
University of Nebraska-Lincoln
West Corporation October 2014 - Present
Jericho Capital Corp. August 2014 - Present
Sogeti Group October 2013 - September 2014
Salesforce Marketing Cloud September 2012 - October 2013
Radian6 Technologies August 2011 - September 2012
West Interactive January 2009 - August 2011
West Interactive October 2005 - January 2009
West Interactive Coporation August 2000 - September 2005
West Interactive May 2000 - August 2000
West Interactive June 1998 - June 2000
Skills
PaaS, Mobile, Speech Technology, Call Center, IVR, Product Management, Salesforce.com, Mobile Devices, Mobile Computing, Social Media, Social Media Integration, Sentiment Analysis, Strategic Partnerships, Channel Partners, Sales Process, Management, Account Management, Sales, Call Centers, Customer Satisfaction, IT Strategy, Enterprise Software, Business Development, Vendor Management, Strategy, VoIP, Social Media Marketing, Product Marketing, Cloud Computing, Telecommunications, CRM, Outsourcing, Agile Methodologies
Education
University of Nebraska-Lincoln 1991 — 1995
Millard South High School 1988 — 1991
Carenet Healthcare Services September 2012 - Present
West Corporation November 2010 - September 2012
InfoGroup September 2009 - November 2010
Hugo Dunhill Mailing Lists March 2005 - October 2009
Infogroup September 2000 - March 2005
Skills
Call Center, Key Account Acquisition..., B2B, New Business Development, Direct Sales, Customer Retention, Business Development, Sales, Solution Selling, Strategic Partnerships, Account Management, Call Centers, Email Marketing, Direct Marketing, Salesforce.com, CRM, Customer Experience, Customer Acquisition, Lead Generation, B2B Marketing, Marketing, Telemarketing, Database Marketing, Customer Satisfaction, Sales Management, Training, Selling, Cold Calling, Sales Process
Education
University of Nebraska-Lincoln 1985 — 1991
B.S., Home Economics
Valmont Industries 2014 - Present
West Corporation 2008 - 2014
Berkshire Hathaway Homestate Companies 2004 - 2008
Great Western Bank 2002 - 2004
inacom 1997 - 2000
Education
University of Nebraska-Lincoln 1986 — 1991
BS, Business Administration
Valley 1982 — 1986
PetSmart May 2013 - Present
West Corporation October 2011 - May 2012
Nebraska Department of Natural Resources November 2009 - June 2011
C.A.L.M.I.T. June 2007 - December 2008
Hy-Vee Floral Department May 2005 - August 2006
Skills
GIS, Microsoft Office, Research, Excel, ArcGIS, Word, PowerPoint, Databases, Quick & Eager Learner, Organizational..., Highly detail oriented, Pay Close Attention to..., Customer Service, Data Entry
Education
University of Nebraska-Lincoln 2006 — 2010
BA, Major:Geography, Minor:French
Omaha Central High School 2002 — 2006
Corporate One FCU November 2013 - Present
Corporate One FCU July 2012 - Present
Potentrix Information Technology August 2007 - Present
Southeast Corporate FCU January 2009 - July 2012
Southeast Corporate FCU January 2008 - January 2009
West Corporation August 1998 - August 2007
Education
University of Nebraska-Lincoln 1995 — 1997
Bachlors, Computer Science & Engineering
Peoples Campus 1991 — 1992
BBA, Business Administration
Modern Indian School 1990 — 1991
10 + 2, Business Administration
Dipendra Police High School 1985 — 1990
High School, High School
buy buy BABY June 2015 - Present
West Corporation February 2000 - Present
West Corporation January 2000 - December 2009
Harold's , Inc.Stores June 1998 - January 2000
Skills
Call Center, IVR, Vendor Management, Customer Experience, Workforce Management, Telecommunications, Customer Satisfaction, Process Improvement, Account Management, Telephony, Unified Communications, Program Management, Customer Service, Call Centers, Management, CRM, VoIP, Leadership, Cross-functional Team..., Team Leadership, Salesforce.com, Customer Retention, Outsourcing, Product Management, Troubleshooting, Professional Services, SaaS, Solution Selling, Contact Centers, Avaya
Education
University of Nebraska-Lincoln 1987 — 1991
Bachelor of Science, Education
Maxim Healthcare Services September 2014 - Present
University of Nebraska–Lincoln February 2013 - August 2014
Office of the Chief Information Officer February 2012 - January 2013
Catherines Stores Corporation May 2010 - November 2011
West Corporation May 2011 - August 2011
Bath & Body Works May 2009 - August 2009
DSW July 2007 - August 2007
Skills
Recruiting, Customer Service, Sales, Strategic Planning, Teamwork, Data Analysis, Customer Satisfaction, Project Management, Case Studies, Advertising, self- motivator, fair decision- maker, Interviews, Management, Marketing, Public Speaking, Research, intuitive problem solver, disciplined, constant need to achieve, Deepens Relationships, Focuses on Individuals..., Event Planning, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Time Management, adaptive, strategic listener, proficient using..., CRM Software
Education
University of Nebraska-Lincoln 2008 — 2012
Bachelor of Science (BS), Business Administration
Dwolla June 2013 - Present
Dwolla June 2013 - Present
Deloitte February 2003 - June 2013
West Corporation April 2000 - February 2003
Skills
Goal Oriented, Team Building, Leadership, Enterprise Risk..., Insurance, CISA, IT Audit, Process Improvement, Business Analysis, Business Process..., Internal Audit, Management, Risk Management, Strategy, Auditing, Financial Analysis, Internal Controls, Accounting, Sarbanes-Oxley Act, US GAAP, SEC filings, Financial Reporting, CPA, Sarbanes-Oxley, Big 4
Education
University of Nebraska-Lincoln 1996 — 2000
bsba, management
Omaha Burke 1993 — 1996
West Corporation March 2012 - Present
Omaha Linux User Group 2004 - Present
Maryville Technologies December 2003 - March 2012
Becton Dickinson 2004 - 2006
IPRevolution.Net May 2001 - November 2004
IP Revolution 2000 - 2003
CoSentry 2000 - 2003
Norstan Consulting September 1999 - May 2001
Entex 1996 - 1999
WebCentric 1997 - 1998
Skills
Perl, RedHat Linux, BMC ProactiveNet, HP Openview, BMC Patrol, NetIQ AppManager, Ubuntu, Linux Desktop, Debian/Ubuntu, RHEL, CentOS, CGI, Shell, Csh, Grep, Rsync, OpenSSH, Vsftpd, Proftpd, Iptables, Netfilter, TAR, Zsh, Solaris, AIX, HP-UX, Customer Service, Debian, Troubleshooting, Computer Hardware, HP, Administration, Linux, Windows, TCP/IP, Virtualization, Windows Server, Operating Systems, Unix, Integration, System Administration, Security, Cisco, Servers, SQL, Apache, VMware, Data Center, Shell Scripting, Visual Basic
Education
University of Nebraska-Lincoln 1989 — 1994
Bachelor of Science, Computer Engineering
West Corporation August 2015 - Present
Bizco Technologies March 2014 - August 2015
Bizco Technologies August 2013 - March 2014
Custom Response TeleServices October 2003 - December 2012
SpecSoft August 1999 - October 2003
TERRA Industries January 1997 - August 1999
Skills
Disaster Recovery, Information Security..., Networking, PCI DSS, Project Management, Security Audits, Strategic Planning, Team Building, IT Management, Account Management, Risk Management, Data Center, Microsoft Office, Telecommunications, Integration, Software Project..., Business Analysis, System Administration, Public Speaking, Software Development, CISSP, VMware
Education
University of Nebraska-Lincoln 1993 — 1997
B.S., Entomology
West Corporation October 2011 - Present
West Corporation October 2010 - October 2011
McGladrey & Pullen September 2008 - July 2010
Hy-Vee August 2000 - August 2008
Skills
Call Center, Auditing, Accounting, Financial Reporting, Financial Analysis, Finance, Microsoft Excel, Microsoft Office, Call Centers, Customer Service, Financial Accounting, Customer Satisfaction
Education
University of Nebraska at Omaha 2004 — 2008
BSBA, Accounting/Finance/Banking/Investments
Republican Liberty Caucus, Nebraska Chapter July 2012 - Present
Douglas County Republican Party June 2012 - Present
West Corporation May 1995 - Present
AB Consulting May 1992 - April 1995
PenLink, LTD. October 1994 - March 1995
Skills
Perl, Linux, Unix, IVR, Java, SQL, Informix, XML, Software Development, TCL, Unix Shell Scripting, JavaScript, Shell Scripting, C++, PHP, Software Engineering, TCP/IP, HTML, C, Windows, SOAP, Databases, Eclipse, SDLC, Software Documentation, Troubleshooting, Subversion, CVS
Education
University of Nebraska-Lincoln 1987 — 1993
Bachelor of Science (B.S.), Computer Science
Roncalli High School 1983 — 1987
Graduating Diploma, College Bound
Lincoln Financial Group June 2014 - Present
Travelex Insurance Services June 2006 - May 2014
West Corporation November 2004 - June 2006
Concord Enterprises, Inc dba Applebee's 1997 - 2004
Skills
Product Development, Project Management, Strategy, Product Management, Business Development, New Business Development, Training, Product Marketing, Insurance, Sales Management, Leadership, Customer Service, Account Management, Management, Team Building, Sales, CRM, Strategic Planning, Relationship Management, Business Strategy, Marketing, E-commerce, B2B, Public Speaking, Underwriting, Salesforce.com, Strategic Partnerships, Business Planning, Coaching, Negotiation
Education
University of Nebraska-Lincoln 1996 — 2000
Bachelor of Science, Business Administration
Millard North High School 1992 — 1996
High School, General Studies
West Corporation November 2014 - Present
West Corporation April 2013 - November 2014
West Corporation August 2011 - April 2013
West Corporation May 2010 - August 2011
University of Nebraska-Lincoln February 2007 - May 2011
University of Nebraska-Lincoln September 2006 - February 2007
Contracting Unlimited June 2006 - August 2006
American Softball Association May 2001 - July 2006
Sioux Falls Auto Auction May 2004 - August 2005
Pusch Produce 2001 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Epicor, Research, Data Mapping, Data Analysis, Cost Accounting, Financial Accounting, Financial Analysis, Financial Modeling, Auditing
Education
University of Nebraska-Lincoln 2006 — 2011
Bachelor of Science, Accounting and Finance, 3.835
West Central High School 2002 — 2006
West Corporation January 2015 - Present
Creighton University September 2010 - January 2015
RemitPro 2009 - September 2010
First Data Corporation September 1994 - September 2008
Arthur Andersen & Co. June 1985 - September 1994
Skills
Strategic Planning, Finance, Strategic Financial..., Financial Analysis, Financial Reporting, Process Improvement, Financial Services
Education
University of Nebraska-Lincoln 1981 — 1985
BSBA, Accounting
Baldwin Hackett & Meeks, Inc. November 2014 - Present
Opus Software Solutions September 2013 - November 2014
Electracard Services June 2012 - September 2013
comForte Inc September 2010 - May 2012
BPC Banking Technologies July 2009 - October 2010
West Corporation March 2008 - June 2009
ACI Worldwide January 1983 - January 2008
ACI Holding Company January 1992 - January 2002
ACI Worldwide January 1989 - January 1992
ACI Worldwide January 1986 - January 1989
Skills
CRM, Payments, Strategy, Sales Management, Sales Operations, Direct Sales, Management, Selling, Payment Card Processing, Credit Cards, Electronic Payments, Sales, Strategic Planning, Contract Negotiation, Acquiring, Payment Systems, Leadership, Solution Selling, Banking, Debit Cards, Strategic Partnerships, Transaction Processing, Consulting, Customer Support, Product Management, Professional Services, Start-ups, Cloud Computing, Business Development, Risk Management, Security, Business Analysis, POS, Integration, ATM networks, SaaS, Mobile Payments, Enterprise Software, Cards, Payment Gateways, Partner Management
Education
University of Nebraska-Lincoln 1973 — 1977
Bachelor of Science, Education, History
University of Nebraska-Lincoln 1973 — 1977
Bachelor of Science, Education - History - English
Central High School, Omaha, NE 1971 — 1973
Central High School, Omaha, NE
Central High School, Omaha, NE
West Corporation February 2015 - Present
West Corporation January 2013 - February 2015
USstoragesearch.com May 2008 - December 2012
West Corporation December 2006 - April 2008
Skills
Operations Management, Account Management, Online Advertising, Telecommunications, Telemarketing, Customer Service, Human Resources, Program Management, Project Management, Sales Operations, Call Center Architecture, Call center start-up, Call Center..., Social Media Marketing, Online Marketing, Marketing Strategy, Advertising, Sales, Social Media, Marketing, Email Marketing, New Business Development, Budgets, SEO, IVR, Direct Marketing, Strategic Planning, Market Research, Customer Satisfaction, Public Relations, Call Centers, Business Development, Lead Generation, Direct Sales, Salesforce.com, Sales Management, Customer Retention, Management, Trade Shows, CRM, Workforce Management, Recruiting, Social Networking, E-commerce, Communication
Education
University of Nebraska-Lincoln
Bachelors, Marketing & Advertising
Ameritas Investment Partners November 2012 - Present
Milliman May 2011 - October 2012
Nebraska Transportation Center May 2010 - April 2011
West Corporation May 2010 - August 2010
Jim Budde & Associates January 2010 - May 2010
Skills
Analysis, Financial Modeling, Financial Analysis, Finance, Risk Management, Valuation, Data Analysis, Investments, Accounting, Financial Reporting, Microsoft Excel, Microsoft Office, Retirement, Access, Health Insurance, Employee Benefits, Corporate Finance, Credit Analysis, Fixed Income, Credit Risk
Education
University of Nebraska-Lincoln 2006 — 2011
BSBA, Finance and Accounting
Accurate Communications December 2011 - Present
TPG TeleManagement March 2010 - December 2011
West Corporation June 2002 - January 2010
Education
University of Nebraska-Lincoln 1992 — 1997
communication studies & secondary education
National Research Corporation February 2015 - Present
National Research Corporation October 2010 - February 2015
Advanced Chiropractic Solutions September 2009 - December 2010
West Corporation December 2008 - October 2010
Nebraska Department of Labor August 2005 - December 2008
Nebraska Department of Labor December 2003 - August 2005
Lincoln Pius X High School July 2002 - November 2003
Schrock Innovations April 2001 - July 2002
RadioShack July 1996 - May 2001
Alltel August 1998 - February 2001
Skills
Troubleshooting, Active Directory, Servers, DNS, Firewalls, Windows Server, Linux, Network Engineering, Systems Engineering, Microsoft, GPO, Splunk, Performance Monitoring, Security Monitoring, Network Security, Web Design, Security, Group Policy, Virtualization, Databases, VMware ESX, Disaster Recovery, System Administration, System Deployment, Networking, Switches, Routers, Performance Management, Computer Security, Technical Support, Microsoft Exchange, WAN, Red Hat Linux, VMware, Windows, Software Documentation, Storage, Microsoft SQL Server, Data Center, Infrastructure, Cisco Technologies, Network Administration, Citrix Metaframe, Citrix, Operating Systems, Information Technology, VPN, Wireless Networking, IT Management, Management
Education
University of Nebraska-Lincoln 1997 — 1997
Pius 1994 — 1997
West Corp July 2007 - Present
West Corporation February 2002 - July 2007
Education
University of Nebraska-Lincoln 1992 — 1994
Bachelor of Science, Business Administration - Management
Doodle Bugz 2006 - Present
West Corporation 2004 - 2007
sheppards Business Interiors 2001 - 2004
Pierce Goodwin, Alexander & Linville 1997 - 1998
Education
University of Nebraska-Lincoln 1993 — 1997
BSAS, Architectural Studied & Interior Design
Alorica Technical Project ManagerAloricaMarch 2013 - Present
West Corporation June 2008 - March 2013
Skills
Strategic Planning, Employee Relations, Microsoft Excel, Employee Benefits, Negotiation, Onboarding, Microsoft Office, Project Planning, Process Scheduler, Contract Management, Financial Modeling, Call Center, Operating Budgets, Account Management, Customer Retention, Unified Communications, Telecommunications, Customer Experience, Customer Satisfaction, Sales, CRM, Management, Leadership, Customer Service, Project Management, Team Leadership, Process Improvement, Call Centers
Education
University of Nebraska-Lincoln 1998 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Alorica March 2015 - Present
West Corporation July 2014 - Present
SmartSource Technical Staffing July 2014 - Present
ALR Systems & Software, Inc February 2014 - March 2014
PremierWireless January 2014 - February 2014
Aspen Athletic Clubs November 2013 - December 2013
University of Nebraska–Lincoln August 2013 - December 2013
Fiserv August 2010 - February 2013
GTECH S.p.A. February 2009 - August 2010
Mathematical Association of America December 2007 - December 2008
Skills
Web Services, .NET, HTML, HTML5, Agile Methodologies, JavaScript, C#, XML, Java, Software Development, Programming, CSS3, ASP.NET, SQL, Visual Studio, VB.NET, Web Development, Microsoft SQL Server, DB2, Unix, Design Patterns, ASP.NET MVC, SOAP, Cloud Computing, Simulation Software, LINQ, MVC, Waterfall, CSS, jQuery, Windows Services, Reporting & Analysis, Behavioral Health, Mental Health, Software Engineering, NI LabVIEW, Windows 8, TFS, AJAX, Adobe Design Programs, Business Intelligence, JSON, MSMQ, IIS, User Experience, Bootstrap, SSRS, ALM
Education
University of Nebraska-Lincoln 2002 — 2008
Bachelor of Science (B.S.)
University of Nebraska-Lincoln
Non-Degree Post-Baccalaurette
HCI Logistics March 2013 - Present
West Corporation April 2012 - March 2013
Farm Bureau Financial Services February 2010 - July 2012
Kenexa May 2007 - August 2008
Skills
Account Management, Salesforce.com, New Business Development, Sales, Marketing, Sales Management, Email Marketing, Social Media, Customer Service, Direct Marketing, Cold Calling, Social Media Marketing, LTL, FTL, Freight Brokerage, Dry Van, Reefer, Sales Presentations, Leadership, Customer Retention
Education
University of Nebraska-Lincoln 2002 — 2006
Brightstar Corp. October 2013 - Present
West Corporation August 2010 - October 2013
Metropolitan Community College June 2010 - January 2012
First National Bank of Omaha May 2007 - August 2010
University of Nebraska May 2005 - April 2007
Skills
Analysis, Business Analysis, Excel, SQL, Access, Microsoft Office, SAS, Windows, Word, HTML, Data Analysis, PowerPoint, Statistics, Databases, Problem Solving, Business Intelligence, Teaching, Data Mining, Data Modeling, Management, Visio, Predictive Modeling, Microsoft Excel, CRM, Predictive Analytics, Microsoft Word, Data Warehousing, SAS programming, Statistical Modeling, Analytics, Business Objects, Tableau, R, Business Analytics, SAS Programming
Education
University of Nebraska-Lincoln 2005 — 2007
Master of Science, Statistics
University of Nebraska-Lincoln 2000 — 2004
Bachelor of Science, Computer Science
LanguageLine Solutions October 2014 - Present
West Corporation January 2010 - October 2014
Capgemini/Sogeti October 2004 - January 2010
Gallup Organization September 1999 - September 2004
Skills
Management Consulting, Government, Healthcare, Insurance, Telecommunications, Process Improvement, Project Management, Finance, Business Analysis, Program Management, PMP, Requirements Analysis, Management, Leadership, Analysis, Business Process..., Databases, Disaster Recovery, IT Management, IT Strategy, Information Technology, Integration, Oracle, SDLC, Software Documentation, Software Project..., Testing, Vendor Management
Education
University of Nebraska-Lincoln
Master of Science
Deloitte August 2014 - Present
Deloitte and Touche August 2011 - August 2014
Deloitte & Touche August 2008 - August 2011
Deloitte & Touche May 2006 - August 2008
Deloitte & Touche May 2005 - May 2006
West Corporation May 2004 - May 2005
Skills
Internal Audit, IT Audit, Enterprise Risk..., Sarbanes-Oxley, SAS70, Internal Controls, CISA, SOC 1, SOC 2, SSAE 16, ISAE 3402, Risk Assessment, Financial Audits, External Audit, International Auditing, Project Management, SAP Implementation, SAP Auditing, Oracle Auditing, PeopleSoft Auditing
Education
University of Nebraska-Lincoln 2005 — 2006
MPA, Accounting
University of Nebraska-Lincoln 2002 — 2005
BSBA, Accounting
Nebraska Golf Association December 2012 - Present
ACI Worldwide May 2011 - Present
Cystic Fibrosis Foundation May 2008 - Present
RYAN NIETFELDT, CPA April 2002 - December 2014
West Corporation May 2008 - May 2011
Frankel Zacharia LLC December 2006 - May 2008
RNN GOLF, L.L.C September 2003 - December 2006
DELOITTE & TOUCHE, LLP September 1999 - September 2003
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Financial Accounting, Salesforce.com, Oracle Discoverer, TM1, Lotus Notes, Microsoft Office 2007, Cognos, Finance, Strategic Planning, Strategy, Forecasting, Leadership, Financial Planning, Executive Support, Team Building, Mentoring, Coaching, Business Analysis, Tax, Management, Auditing, Accounting, Financial Statements, Oracle Financials, Analysis, epicor, WebEx, Internal Controls, General Ledger, US GAAP, Financial Services, Executive Management, Training, Sarbanes-Oxley Act, Philanthropy, Epicor, Oracle E-Business Suite, Strategic Financial...
Education
University of Nebraska-Lincoln 1994 — 1999
B.S., Accounting and Finance
West Corporation June 2014 - Present
University of Nebraska Medical Center December 2013 - May 2014
University of Nebraska-Lincoln August 2011 - December 2013
University of Nebraska-Lincoln August 2012 - May 2013
Pulchowk Campus March 2011 - July 2011
Nepal Telecom May 2009 - June 2009
Skills
Matlab, C++, Eclipse, OPNET, Signal Processing, Cognitive Radios, Simulink, Ubuntu, Wireless Security, Packet Tracer, Control Engineering, Network Engineering, VHDL, Simulations, CCNA, Microsoft Office, C, Programming, GSM, Java, Python, Wireless, Telecommunications
Education
University of Nebraska-Lincoln 2011 — 2013
Master's of Science, Telecommunications Engineering
Institute of Engineering, Pulchowk Campus 2005 — 2010
Bachelors, Engineering, Electronics and Communication, Distinction
ConAgra Foods March 2015 - Present
blabfeed September 2014 - January 2015
Alpha Chi Omega Xi Chapter January 2013 - January 2014
Dairy Queen May 2013 - August 2013
Alpha Chi Omega Xi Chapter January 2012 - January 2013
West Corporation May 2012 - August 2012
Alpha Chi Omega Xi Chapter January 2011 - January 2012
Juice Stop 2009 - 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Marketing Communications, Management, Leadership, Business Development, Business Intelligence, Time Management, Customer Service, Microsoft Office, Data Analysis, Analysis, Market Research, Access, Social Media, Event Planning, Public Speaking, Social Networking, Teamwork
Education
University of Nebraska-Lincoln 2010 — 2014
Business Administration and Management, General
Millard West High School
Isagenix May 2011 - Present
Carmax January 2013 - July 2013
Supper Thyme USA May 2008 - March 2010
CBSHOME Real Estate January 2003 - May 2008
West Corporation January 2000 - January 2003
Skills
Supplements, Network Marketing, Weight, Fitness, Skin Care, Nutritional Counseling, Vegan, Wellbeing, Holistic Health, Lifestyle Coaching, Weight Management, Lifestyle, Sports Nutrition, Nutrition Education, Fitness Training, Yoga, Personal Training, Health Education, Aromatherapy
Education
University of Nebraska-Lincoln
Bachelor of Business Administration (B.B.A.), includining Biology as major field of study
D3 Banking December 2012 - Present
Consolidated Utility Services November 2009 - June 2012
InfoGroup June 2009 - November 2009
Physicians Mutual November 2007 - May 2008
infoUSA April 2005 - November 2007
West Corporation September 2004 - February 2005
First Data 1999 - 2003
Priority Technologies 1998 - 1999
BankNet, Inc 1995 - 1998
Skills
SOA, Enterprise Architecture, Agile Methodologies, SDLC, Software Development, Requirements Analysis, Software Project..., Web Services, Integration, Data Warehousing, SQL, Business Intelligence, Java, Tomcat, Vendor Management, Solution Architecture, Java Enterprise Edition, Databases
Education
University of Nebraska-Lincoln 1976 — 1980
Creighton Preparatory School 1972 — 1976
St. Pius X Grade School
ONE Vending Inc. March 1997 - Present
Infogroup May 2013 - Present
Infogroup October 2012 - May 2013
West Corporation September 2012 - October 2012
West Corporation February 2009 - October 2012
West Corporation October 2007 - February 2009
West Corporation June 2007 - October 2007
Skills
Storage Area Networks, IBM Storage, EMC, HP EVA, Storage Architecture, Enterprise Storage, Entrepreneurship, IBM XIV, EMC Celerra, EMC VNX, Brocade Fibre Switches, Cisco MDS SAN switches, EMC Storage, Brocade, Cluster, Windows Server, Active Directory, Cisco Technologies, HP, DS4000, Storage, Data Center, Disaster Recovery, Servers, SAN, Infrastructure
Education
University of Nebraska at Omaha 2000 — 2007
Bachelors, Computer Science / Mathematics
West Corporation 2011 - 2014
The Broadband Group 2011 - 2012
The Broadband Group 2011 - 2012
Pinpoint Holdings December 2009 - December 2011
Pinpoint Holdings 2005 - 2009
Huntel Engineering 2001 - 2003
SDN Communications 2000 - 2001
Aliant Communications 1998 - 2000
TCG 1995 - 1998
US West 1990 - 1995
Skills
Techical Leader, Strategic Thinking, Process Engineering, Business Development, Sales Engineering, Technical Sales..., Sales Management, Sales Operations, Organizational..., client relationship..., Optical Engineering, Leadership, CRM, Wireless, Telecommunications, Network Design, Management, Datacentres, Vendor Management, MPLS, Networking, Ethernet, Data Center, Network Engineering, Account Management, SIP, Unified Communications, VoIP, Integration, WAN, Telephony, Product Management, Budgets, Strategic Planning, Call Centers, IP, Strategic Partnerships, DWDM, Cross-functional Team..., Network Administration
Education
University of Nebraska-Lincoln 1983 — 1990
BSEE, Electrical Engineering and Graduate Physics
Yahoo April 2015 - Present
Yahoo! March 2013 - March 2015
Yahoo Employee Foundation - Board of Directors January 2013 - March 2014
Yahoo! March 2011 - February 2013
Yahoo! November 2009 - February 2011
Outlook Nebraska, Inc. May 2008 - December 2009
Alley Poyner Macchietto Architecture January 2009 - September 2009
West Corporation August 2008 - December 2008
Skills
Yahoo Search Marketing, MSN AdCenter, Online Advertising, Account Management, Grant Writing, SEM, Press Releases
Education
University of Nebraska-Lincoln 2002 — 2006
Bachelor of Arts, English, Sociology
Washington Nationals November 2009 - Present
The Reader August 2004 - May 2010
SevenD, LLC December 2008 - July 2009
West Corporation March 2007 - September 2008
Creative Marketing Solutions October 2006 - March 2007
University of Nebraska Athletic Department 1999 - 2003
Skills
New Business Development, Leadership, Sponsorship, Public Relations, Media Relations, Event Planning, Sports, Sports Marketing, Sales, Event Management, Fundraising, Ticket Sales, Social Media, Management, Marketing, Account Management, Social Networking, Sports Management, Editing, Customer Service, Social Media Marketing, Advertising, Marketing Communications, Recruiting, Online Marketing, Time Management, Baseball, Press Releases, Email Marketing, Blogging, Interviews, Cold Calling, Publicity, Journalism, Sponsorship Sales, Marketing Strategy
Education
University of Nebraska-Lincoln 1999 — 2003
Bachelor of Journalism, Broadcasting
Millard North 1995 — 1999
West Corporation 2006 - 2013
CommScope 2001 - 2006
DMSi Software 2000 - 2001
Central States Indemnity 1997 - 2000
Skills
Business Analysis, Management, Leadership, CRM, Analytics, Project Management, Enterprise Software, Six Sigma, Analysis, Finance, Accounting, Business Process..., Business Strategy, Operations Management, Collections, Call Centers
Education
University of Nebraska at Omaha
Bachelor of Science (BSBA)
West Corporation June 2015 - Present
Lease Team, Inc. March 2015 - June 2015
Mutual of Omaha February 2014 - March 2015
Lincoln Financial Group January 2013 - February 2014
TD Ameritrade November 2011 - December 2012
West Corporation January 2007 - November 2011
Hewlett-Packard April 2000 - January 2007
Dowd & Dowd January 1995 - April 2000
Skills
SDLC, Cross-functional Team..., Data Warehousing, Waterfall, Vendor Management, Business Analysis, Requirements Analysis, Program Management, Integration, IT Management, Agile Methodologies, Project Portfolio..., Risk Management, Business Requirements, Change Management, Data Center, Requirements Gathering, Enterprise Architecture, Disaster Recovery, Team Leadership, Project Management, Software Development, Security, PMO, Enterprise Software, Strategy, Business Intelligence, Leadership, Management, IT Strategy, Business Process..., Business Process, Databases, Telecommunications, Governance, Agile Project Management, Cloud Computing, Project Planning
Education
University of Nebraska-Lincoln
Travel and Transport, Inc. January 2015 - Present
Travel and Transport, Inc. June 2014 - January 2015
West Corporation May 2012 - February 2014
University of Nebraska Lincoln - Athletic Department April 2013 - November 2013
West Corporation May 2012 - August 2012
SKAR Advertising May 2011 - August 2011
Skills
Social Media Marketing, Social Media, Marketing Communications, Advertising, Public Relations, Hootsuite, Facebook, Social Networking, Event Planning
Education
University of Nebraska-Lincoln 2010 — 2014
Bachelor's Degree, Public Relations, Advertising, and Applied Communication, Minors in English, History, and Psychology
West Corporation February 2011 - Present
West Corporation February 2005 - January 2011
APAC Customer Services, Inc. April 1996 - February 2005
Education
University of Nebraska-Lincoln 1989 — 1993
West Corporation May 2000 - Present
Ameritrade Inc. May 1998 - May 2000
Skills
Leadership Development, Performance Management, Operations Management, Team Management, Team Building, Process Improvement, Coaching, Strategic Planning, Third Party Collections, First Party Collections, Credit Cards, Utility Collections, Call Centers, Software Documentation, Analysis, Management, Training, Leadership, Vendor Management, Executive Management, Customer Satisfaction, Customer Experience, CRM, Portfolio Management, Cross-functional Team..., Customer Retention, Outsourcing, Account Management, Team Leadership, Business Analysis, Business Process..., Risk Management, Change Management, Budgets, Program Management, Strategy, Customer Service, Financial Services
Education
University of Nebraska-Lincoln 1990 — 1995
Bachelor of Arts
Creighton Prep 1986 — 1990
Mutual of Omaha June 2006 - Present
TPG TeleManagement 2005 - 2006
West Corporation 2004 - 2005
Memberworks 2000 - 2004
APAC Customer Services 1999 - 2000
West Teleservices 1998 - 1999
ITI Marketing Services 1994 - 1996
Skills
Account Management, Problem Solving, Customer Relations, Insurance, Telemarketing, Call Centers, Team Building, Process Improvement, Sales Management, Strategic Planning, Marketing Strategy, Customer Satisfaction, Sales, Marketing Communications, Team Leadership, Client Services, CRM, Customer Service, Customer Retention, Lead Generation, Leadership
Education
University of Nebraska-Lincoln
West Corporation November 1996 - Present
U S West June 1985 - September 1996
Harris Corporation August 1984 - June 1985
Education
University of Nebraska-Lincoln 1983 — 1984
Master’s Degree, Electrical Engineering, 4.0
University of Nebraska-Lincoln 1979 — 1983
Bachelor’s Degree, Electrical, Electronics and Communications Engineering, GPA 3.9/4.0
West Corporation February 2012 - Present
Jazzercise February 2006 - Present
West Corporation June 2006 - January 2012
Ford Motor Credit Company January 2005 - June 2006
Ford Motor Credit Company October 2003 - January 2006
Skills
Account Management, Process Improvement, Team Building, Business Development, Call Centers, Coaching, Training, Sales, Salesforce.com, Leadership, CRM
Education
University of Nebraska-Lincoln 1995 — 1999
BSBA, Marketing and Management
West Corporation December 2009 - Present
West Corporation July 2006 - February 2010
Skills
Vendor Management, CRM, Customer Experience, Call Centers, IVR, Account Management, Telecommunications
Education
University of Nebraska-Lincoln 2000 — 2005
West Corporation
Skills
IVR, Workforce Management, Call Centers, Call Center, Customer Experience, Process Improvement, Customer Satisfaction, BPO, Contact Centers
Education
University of Nebraska-Lincoln 1986 — 1991
West Corporation July 2013 - Present
West Corporation January 2012 - July 2013
First National Bank of Omaha October 2011 - January 2012
West Corporation September 2008 - October 2011
Ancillary Care Management April 2008 - September 2008
ACM July 2006 - September 2008
Assurity Life Insurance 2001 - 2005
Skills
Microsoft SQL Server, Databases, SSIS, Database Administration, SQL, T-SQL, SSRS, Data Warehousing, Business Intelligence, Troubleshooting, ETL, Oracle, Database Design, Disaster Recovery, Data Modeling
Education
University of Nebraska-Lincoln 1997 — 2001
First National Technology Solutions October 2011 - Present
Racquet Corner Omaha March 2003 - Present
West Corporation May 2005 - October 2011
Lifetouch National School Studios July 2003 - May 2005
NBC 1999 - 2001
Education
University of Nebraska-Lincoln 1994 — 1998
Bachelors, Journalism & Mass Communications
Xerox November 2011 - Present
Xerox Global Document Outsourcing 2011 - 2014
Creighton University October 2008 - October 2011
i aware, l.l.c. February 2007 - August 2008
Bob Duros & Associates April 2001 - February 2007
West Corporation 1999 - 2001
First National Technology Solutions 1998 - 1999
First Data Corporation 1994 - 1998
Mid America Computer Coporation February 1993 - April 1994
University of Nebraska-Lincoln June 1988 - February 1993
Skills
PMBOK, ITIL Incident & Problem, MS Office Suite, MS Project, Visio, Business Management, Business Relationship..., ITIL, Microsoft Office, Networking, Leadership, Management, CRM, Information Technology, Managed Services, Technical Support, Program Management, IT Management, PMP, Microsoft Exchange, Vendor Management, Consulting
Education
University of Nebraska-Lincoln 1988 — 1992
Bachelor of Arts, Economics, Business Administration, Political Science & Philosophy
Computer Services, Inc. January 2012 - Present
West Corporation February 2001 - December 2011
Rainier Technology 2000 - 2001
Rainier 2000 - 2001
Skills
Virtualization, vSphere, Disaster Recovery, VMware, Servers, Cisco Technologies, HP, Business Continuity, Network Security, DNS, Cloud Computing, Unified Communications, Active Directory, Red Hat Linux, Security
Education
University of Nebraska-Lincoln 1989 — 1990
West Interactive Services June 2011 - Present
West Interactive Corporation March 2008 - June 2011
West Corp January 2004 - March 2008
West Corporation December 2002 - January 2004
MCI/WorldCom March 2001 - December 2002
MCI/WorldCom June 2000 - February 2001
MCI/Worldcom June 1999 - June 2000
Goodyear Tire and Rubber September 1997 - May 1999
Nebraska Public Power District January 1997 - August 1997
US Army May 1989 - October 1991
Skills
SDLC, Integration, Contract Negotiation, Telecommunications, Systems Engineering, VoIP, IP, Leadership, IVR, SIP, Unified Communications, Cisco Technologies, Troubleshooting, Testing, Analysis, Telephony, Data Center, Wireless, IT Management, Cross-functional Team..., Network Security, Network Design, Software Project..., Vendor Management, Networking, PMP, Call Centers, Team Leadership, Managed Services, Process Improvement, Product Management, Unix, Solaris, Disaster Recovery, Virtualization, TCP/IP, Security, SaaS, Solution Selling, Linux, WAN, Cloud Computing, Enterprise Software, Project Management, Software Development, ITIL, MPLS, Switches, VMware, CTI
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Science, Electrical Engineering
West Corporation October 2002 - April 2015
Deloitte May 1975 - September 2002
Skills
Sarbanes-Oxley Act, SEC filings, Accounting, Financial Analysis, Financial Reporting, Financial Modeling, Financial Accounting, Auditing, Internal Controls, Mergers, Revenue Recognition, SEC Filings, US GAAP
Education
University of Nebraska-Lincoln 1971 — 1975
BSBA, Accounting
WRK LLC May 2015 - Present
West Corporation June 2008 - May 2015
Union Pacific Railroad June 2006 - June 2008
BKD CPAs & Advisors September 2004 - June 2006
Deloitte January 1999 - September 2004
Skills
Tax, Accounting, Corporate Tax, Sales Tax, Tax Compliance, Income Tax, Tax Accounting, Tax Services, Budgets, Tax Preparation, CPA, Internal Controls, Management, Business Planning, Financial Reporting
Education
University of Nebraska-Lincoln 1998 — 1999
Masters, Accounting
University of Nebraska-Lincoln 1994 — 1998
Bachelors, Business Admin w/ Accounting Emphasis
West Corporation 1999 - Present
AT&T 1995 - 1999
Skills
Vendor Management, Workforce Management, CRM, Telecommunications, Solution Selling, Account Management, VoIP, Process Improvement, Customer Experience, Call Centers, Team Leadership, Lead Generation, Direct Sales, Leadership, Strategic Planning, Team Building, Outsourcing, BPO, Unified Communications, Customer Retention, Program Management, Contact Centers, Customer Satisfaction, SaaS, Management, Sales Management, Salesforce.com, Managed Services, B2B
Education
University of Nebraska-Lincoln 1977 — 1981
Granny NANNIES of North Texas June 2014 - Present
Academic Partnerships February 2013 - February 2015
Rapp Collins Worldwide April 2011 - February 2013
Centego - an Excentus company July 2010 - April 2011
MetroSplash Systems Group February 2008 - April 2011
LCJ Solutions May 2003 - February 2008
Bridgespan February 2001 - April 2003
Ascendant Solutions February 2000 - February 2001
ClientLogic February 1997 - February 2000
West Corporation January 1995 - February 1997
Skills
Start-ups, Mergers, Telecommunications, Call Center, Sales, SaaS, Product Management, E-commerce, Project Management, Agile Methodologies, CRM, Business Development, Team Leadership, Strategic Planning, Leadership, IT Strategy, Analytics, Program Management, Process Improvement, Vendor Management, Business Intelligence, Mobile Devices, Project Planning, Salesforce.com, Management, Enterprise Software, Software Development, Integration, Change Management, Cross-functional Team..., Executive Management, Strategy, Software Project..., IT Management, Strategic Partnerships, Databases, Business Strategy, Outsourcing
Education
University of Nebraska-Lincoln 1975 — 1980
West Corporation Manager, Carrier RelationsWest Interactive Corporation2001 - Present
Marriott 1996 - 2000
westin hotels & resorts 1988 - 1996
Skills
Network Design, Telecommunications, VoIP, Call Centers, Unified Communications, IVR, Management, Telephony, Managed Services, Data Center, MPLS, Customer Experience, Product Management, Account Management, IP, SIP, Vendor Management, Public Relations, Wireless, Mobile Devices, Cisco Technologies, WAN, Solution Selling, SaaS, Cloud Computing
Education
University of Nebraska-Lincoln 1981 — 1982
MBA Poultry June 2004 - Present
West Interactive 2000 - 2004
West Corporation 2000 - 2004
Education
University of Nebraska-Lincoln 1985 — 1990
DeSmet Consulting 2011 - Present
Convergys 2009 - 2010
Triplefin 2001 - 2009
West Corporation 1997 - 2000
Arthur Andersen Business Consulting 1996 - 1997
Skills
Copywriting, Content Marketing, Management Consulting, Process Consulting, Sales Process, Sales Metrics, Marketing Strategy, Customer Insight, Marketing Communications, Marketing Management, Sales Management, Strategic Planning, Pharmaceutical Industry, Lifesciences, Consumer Products, Non-profits, Value Propositions, Sales, CRM, New Business Development, Start-ups, Strategy, Account Management, Management, Nonprofits, Competitive Analysis, Strategic Partnerships, Advertising, Business Strategy, B2B, Contract Negotiation, Vendor Management, Training, Outsourcing, Marketing, Business Development, Process Improvement, Product Management, Program Management, Consulting, Cross-functional Team..., Executive Management, Market Research, Leadership, Team Management, Direct Marketing, Product Development, Team Building, Budgets, Email Marketing
Education
University of Nebraska-Lincoln
Bachelor of Journalism, Major in Advertising, Minors in Marketing, English and Art
West Corporation March 2008 - Present
Education
University of Nebraska-Lincoln 2003 — 2007
Swanson Russell Associates August 2006 - Present
West Corporation May 2006 - August 2006
Envoy, Inc. March 2004 - March 2006
Smith Kaplan Allen and Reynolds 1990 - 2004
Fredrickson Hounshell July 1990 - 1991
Bailey Lauerman (Baily Lewis) October 1989 - July 1990
Culver and Associates, Inc. August 1988 - October 1989
Skills
Advertising, Marketing Communications, Social Media Marketing, Marketing Strategy, Public Relations, Social Media, Online Advertising, Strategic Planning, New Business Development, Email Marketing, Digital Marketing, Account Management, Marketing, B2B, Copywriting, Direct Marketing, Integrated Marketing, Press Releases, Research, Public Speaking, Strategy, Media Planning, Digital Media, Corporate Communications
Education
University of Nebraska-Lincoln 1984 — 1988
BJ, Advertising, Marketing, Economics, English, History and Art
Wahoo High School 1980 — 1984
Union Pacific Railroad July 2011 - Present
West Corporation July 2007 - July 2011
West Corporation September 2004 - July 2007
Qwest Communications December 1999 - September 2004
iSECUREtrac 1998 - 1999
Education
University of Nebraska-Lincoln 1996 — 1999
BSEE, Electrical Engineering
West Corporation September 2003 - Present
Skills
Solution Selling, Workforce Management, Credit Cards, Salesforce.com, IVR, Cloud Computing, Contact Centers, Customer Satisfaction, Strategic Partnerships, Vendor Management, BPO, New Business Development, Unified Communications, Customer Experience, Sales, CRM, Call Center, Telecommunications, B2B, Customer Service, Account Management, Lead Generation, Direct Sales, Sales Process, Customer Retention, Sales Operations, Sales Management, Outsourcing, Telemarketing, Management, VoIP, Cross-functional Team..., SaaS, Product Management, Call Centers, Professional Services, Managed Services, Operations Management, Leadership, Team Building, Selling, Executive Management
Education
University of Nebraska-Lincoln 1977 — 1980
Bachelor's Degree, Business Administration and Management, General
West Corporation July 2008 - Present
West Corporation December 2006 - July 2008
Concordia University January 2005 - October 2005
Lincoln Saltdogs Pro Baseball January 2001 - October 2004
Skills
Copywriting, Social Media, Social Media Marketing, Marketing Communications, Dialogue Editing, Social Networking, Public Relations, Internal Communications, Analysis, Editing, Marketing, Newsletters, Video, PowerPoint, Advertising, Press Releases, Recruiting, Photoshop, Direct Marketing, Strategy, Strategic Planning, Magazines, Television
Education
University of Nebraska-Lincoln 1994 — 1999
Bachlor of Arts, Advertising
Alorica March 2015 - Present
West Corporation December 2007 - March 2015
West Corporation August 2005 - December 2007
West Corporation March 2001 - August 2005
West Corporation May 1999 - March 2001
Skills
Telecommunications, Call Center, Call Centers, Account Management, CRM, Customer Satisfaction, Customer Service
Education
University of Nebraska-Lincoln 1990 — 1994
West Corporation September 2015 - Present
Lozier Corporation January 2005 - September 2015
Lozier corporation 2004 - 2008
West Corporation May 2001 - December 2004
Skills
Process Improvement, Oracle E-Business Suite, Project Management, Business Process..., Requirements Analysis, Testing, SDLC, SQL, Business Intelligence, Oracle PIM, Oracle UPK, Process Modeling, Integration, Team Leadership, Management, Business Process
Education
University of Nebraska - Lincoln 1996 — 2000
Bachelor of Science, Business Administration and Management Information Systems
First Data Corporation June 2014 - Present
West Corporation February 2012 - June 2014
Independent Contractor October 2011 - February 2012
Kiewit July 2011 - October 2011
Peter Kiewit & Sons Co. October 2008 - July 2011
Deloitte January 2000 - October 2008
Sprint PCS May 1999 - August 1999
Grisanti's Casual Italian Restaurant October 1993 - May 1999
Skills
Accounting, Auditing, Enterprise Risk..., Controller, Internal Audit, IT Audit, Cost Accounting, Financial Accounting, Construction Accounting, Financial Management, Financial Planning, Financial Analysis, Fraud Analysis, Fraud Prevention, Fraud Investigations, Internal Controls, Compliance, Compliance Audits, SEC reporting, Compliance Management, Data Analysis, Process Improvement, Business Strategy, Business Analysis, SEC filings, Managerial Finance, Strategic Financial..., Risk Management, Quality Auditing, Fraud, Management, Analysis, Leadership, Project Management, Budgets, Project Planning, Sarbanes-Oxley Act, Risk Assessment, Sarbanes-Oxley, Forecasting, Cash Management, CPA, GAAP, US GAAP, General Ledger, Financial Statements, External Audit, Tax, Variance Analysis, Account Reconciliation
Education
University of Nebraska-Lincoln 2000 — 2001
Master's Degree, Professional Accountantcy
University of Nebraska-Lincoln 1996 — 2000
Bachelors of Science in Business Administration, Accounting
Adams Search Group June 2008 - Present
Omaha Public Schools 2003 - 2008
West Corporation 2006 - 2007
Education
University of Nebraska-Lincoln 1996 — 2002
Bachelors, Elementary Education
Wayne State College 1995 — 1996
General Studies
West Interactive May 2011 - Present
West Interactive October 2007 - April 2011
West Interactive April 2006 - September 2007
West Corporation September 2000 - March 2006
Skills
Account Management, Call Center, IVR, Call Centers, Telecommunications, Vendor Management, VoIP, Customer Retention, Unified Communications, Telephony, Contact Centers, Customer Experience, Workforce Management, SaaS
Education
University of Nebraska-Lincoln 1995 — 1999
Bachelor of Arts, Communications
Robert Hancock and Co. August 2010 - Present
Life Time Fitness April 2010 - August 2010
West Corporation May 2009 - May 2010
BirdDog Solutions March 2008 - June 2008
Phones Plus March 2006 - February 2008
Skills
Account Management, Sales Management, New Business Development, Customer Service, Team Leadership, Budgets, Sales, Property Management, Entrepreneurship, Strategic Communications, Selling, Time Management, Team Building, Apartments
Education
University of Nebraska-Lincoln 1986 — 1993
West Corporation March 2015 - Present
First Data Corporation March 2014 - March 2015
Nelnet June 2010 - March 2014
Auditor of Public Accounts March 2005 - July 2010
Education
University of Nebraska-Lincoln 2001 — 2004
Bachelors of Science in Business Administration, Accounting
Jeunesse Global, LLC May 2015 - Present
West Corporation 1995 - Present
West Asset Management 1995 - Present
Skills
Commercial Litigation, Legal Research, Licensing, Process Improvement, Vendor Management, Leadership, Litigation, Customer Service, Civil Litigation, Team Building, Legal Writing, Financial Services
Education
University of Nebraska College of Law 1992 — 1995
Doctor of Law (JD)
University of Nebraska-Lincoln 1987 — 1991
Bachelor of Business Administration (BBA)
Cerner Corporation February 2013 - Present
Cerner Corporation May 2011 - February 2013
University of Nebraska-Lincoln August 2010 - May 2011
Mutual of Omaha August 2009 - May 2010
West Corporation May 2009 - November 2009
Raikes School - Design Studio August 2008 - May 2009
West Corporation May 2008 - August 2008
Skills
Cerner, PowerChart, Cerner CCL, PowerNote, CPOE, EMR, EHR, Healthcare IT, Internal Audit, Internal Controls, Auditing, Sarbanes-Oxley Act, Accounting, Microsoft Excel, Access, Microsoft Office, Consulting, Analysis, Leadership, Data Analysis, Process Improvement, Scrum, Agile Methodologies, Management, Healthcare Information...
Education
University of Nebraska-Lincoln 2010 — 2012
MBA, Accounting
University of Nebraska-Lincoln 2006 — 2010
BSAD, Accounting
West Corporation April 2015 - Present
Vieth Consulting May 2013 - February 2014
Lansing Community College February 2013 - May 2013
Perryman Mechanical Inc June 2002 - June 2009
Excite@Home March 1999 - December 2001
Skills
Servers, Operating Systems, Red Hat Linux, Solaris, Data Center, CAD Mech, Java, C#, Python, MySQL, Microsoft Office, Plumbing, Pipefitting, Brazing, Soldering, Welding, Construction, Windows
Education
University of Nebraska-Lincoln 2015 — 2018
Bachelor's Degree, Computer Engineering and Computer Science
Lansing Community College\ 2012 — 2014
Associate's degree, Computer Programming
PHCC-GSA 2002 — 2006
Plumbing Heating and Cooling Certificate of completion, Plumbing Heating and Cooling
Woodside Highschool 1994 — 1998
Diploma
TD Ameritrade July 2012 - Present
TD Ameritrade October 2011 - Present
West Corporation August 2009 - September 2011
Farm Credit Services of America August 2006 - February 2009
Farm Credit Services of America June 2001 - August 2006
Farm Credit Services of America June 1998 - June 2001
Corporate Express (formerly Data Documents) December 1996 - June 1998
Pfizer 1989 - 1995
Skills
Computer Hardware, Solaris, Network Administration, Customer Service
Education
University of Nebraska-Lincoln 1980 — 1986
Bachelor, Computer Science
West Corporation April 2013 - Present
West Corporation October 2011 - March 2013
West Corporation January 2009 - October 2011
Oceans of Omaha Invesetment Group, LLC June 2009 - March 2011
Union Bank & Trust June 2006 - January 2009
Skills
Training, Strategic Financial..., Risk Management, Accounting, Financial Reporting, Financial Analysis, Financial Accounting, Auditing, Financial Statements, GAAP, Sarbanes-Oxley Act, Variance Analysis, Internal Controls
Education
University of Nebraska-Lincoln 2005 — 2008
Bachelor of Science, Accountancy
Medical Solutions July 2015 - Present
West Corporation February 2014 - July 2015
West Corporation January 2013 - February 2014
Central States Indemnity August 2011 - January 2013
Central States Indemnity September 2005 - August 2011
West Corporation January 2001 - September 2005
Skills
SQL Server 2000-2008, SQL Server 2008 R2, Report Builder 3.0, Crystal Reports, SSIS, Microsoft Visual..., Microsoft Office 2010..., SQL / T-SQL / PL/SQL, MS Visual Studio..., MS Reporting Services..., WebFocus, T-SQL, MS Reporting Services, IVR, Perl, Perl Script, Software Development, Microsoft SQL Server, VSS, SSRS, Databases, Data Warehousing, Database Design, VB.NET, SQL
Education
University of Nebraska at Omaha 1997 — 2001
B.S., Computer Science
West Corporation December 2013 - Present
First Data Corporation June 2010 - November 2013
Qwest Communications May 1985 - March 2009
Skills
JavaScript, SQL, Perl, Software Development, Java, Apache, HTML, C#, C, Technical Support, Web Design
Education
University of Nebraska-Lincoln
BS, Computer Science, Physics
Kiewit April 2015 - Present
Kiewit June 2013 - March 2015
West Interactive Corporation April 2011 - May 2013
West Interactive Corporation 2008 - April 2011
West Corporation 2005 - 2008
Physicians Mutual 2003 - 2004
CSG International 2000 - 2003
West Interactive Corporation 1996 - 2000
Wats Marketing 1987 - 1994
Skills
IVR, Product Management, Telecommunications, Business Intelligence..., Business Process..., Marketing Research, Client Operations, Call Center, Release Management, Vendor Management, Project Management, Survey design,...
Education
University of Nebraska-Lincoln
Bachelor of Arts, Advertising/Marketing
STANLEY Healthcare August 2014 - Present
Stanley Healthcare January 2013 - August 2014
Stanley Healthcare January 2011 - December 2012
Noble Consulting Services, Inc. August 2010 - December 2010
Stanley Healthcare October 2009 - August 2010
West Corporation May 2008 - August 2008
Skills
Financial Analysis, SAP, Accounting, Financial Reporting, Microsoft Excel, Finance, Strategic Financial..., Forecasting, Financial Modeling, Variance Analysis, Access, Sarbanes-Oxley Act, Auditing, Financial Accounting, Internal Controls, General Ledger, Risk Management, Accounts Receivable, Account Reconciliation, Budgets, Financial Statements, Great Plains Software, Accounts Payable, Financial Planning, Invoicing, Microsoft Dynamics GP
Education
University of Nebraska-Lincoln 2009 — 2010
MPA, Accounting
University of Nebraska-Lincoln 2005 — 2010
BSBA, Finance and Accounting
AT&T March 2005 - Present
West Corporation 2003 - 2005
AT&T January 1995 - March 2001
Skills
Wireless, Managed Services, Solution Selling, Unified Communications, M2M, Channel, Telecommunications, Mobile Devices, Direct Sales, Mobile Technology, Contract Negotiation, Mobile Applications, Marketing, Strategic Planning, Growth Strategies, Sales Growth, SaaS, Enterprise Software, Management
Education
University of Nebraska-Lincoln
Bachelors, Journalism, Marketing, Advertising
University of Nebraska-Lincoln
Bachelors of Journalism, Advertising and Marketing
West Interactive May 2014 - Present
West Interactive February 2012 - Present
West Corporation January 2011 - February 2012
Convergys August 1994 - May 2009
Millard Public Schools August 1980 - August 1990
Skills
Account Management, Telecommunications, Customer Retention, Customer Experience
Education
University of Nebraska-Lincoln
Bachelor of Science, Education
Javlin Capital LLC January 2014 - Present
West Corporation April 2012 - January 2014
Creighton University February 2009 - April 2012
Skills
Forecasting, Accounting, Financial Accounting, Cost Accounting, Financial Analysis, Financial Reporting, Financial Modeling, Analysis, Financial Statements, Financial Forecasting, Trend Forecasting, Revenue Forecasting, P&L Forecasting, Financial Planning, Variance Analysis, Finance, Budgets
Education
University of Nebraska at Omaha 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.69 GPA
University of Nebraska-Lincoln 2001 — 2006
BS, Actuarial Science
Murad June 2011 - November 2011
Product Partners September 2007 - March 2011
West Corporation 2004 - 2007
Skills
Direct Marketing, Marketing Strategy, Account Management, Email Marketing, Team Building, Marketing, New Business Development, Marketing Communications, Direct Sales, Online Advertising, Social Media Marketing, Online Marketing, E-commerce, Salesforce.com
Education
University of Nebraska-Lincoln 1993 — 1997
BS, Marketing
West Corporation April 2004 - Present
Skills
AutoCAD, Space Planning, Microsoft Office, Interior Design, Word, Furniture, Budgeting, Architecture, Art, Space-planning, Space planning, SketchUp, Microsoft Word, AutoCAD Architecture, Rendering, Interior Architecture, Customer Service, Account Management, Management
Education
University of Nebraska-Lincoln
BS Architecture, Architectural Studies, Interior Design, Aviation, Pysical Education, Art & Architectural History
West Corporation January 1989 - Present
Skills
Troubleshooting
Education
University of Nebraska at Omaha 1989 — 1991
Bachelor of Business Administration (BBA)
West Corporation August 2014 - Present
West Corporation April 2009 - August 2014
Transgenomic November 2005 - April 2009
Omaha Performing Arts August 2004 - November 2005
About Communications May 2003 - August 2004
State of Nebraska June 2001 - May 2003
Senior Technologies, Inc. November 2000 - March 2001
Caterpillar Inc. February 2000 - October 2000
Senior Technologies, Inc. February 1998 - February 2000
Skills
Technical Leadership, Strategic Vision, Engineering Management, Documentation Practices, Business Process..., Resource Management, Project Management, Enterprise IT..., Identity Management, Windows Server, Network Administration, Server Monitoring, Microsoft Exchange, Lync, Powershell, Windows Scripting, SQL, Microsoft Dynamics, Servers, Active Directory, Troubleshooting, SharePoint, VMware, Program Management, Cisco Technologies, Virtualization, Technical Support, Software Documentation, System Administration, Integration
Education
Lincoln East High School
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
University of Nebraska-Lincoln
Computer Engineering
South Central Behavioral Services November 2012 - Present
People of Color Network November 2011 - August 2012
Choices Network & People of Color Network April 2007 - November 2011
Valle del Sol, Inc February 2003 - March 2007
Peace Corps May 2000 - August 2002
Lincoln Benefit Life May 1999 - April 2000
Oasis Publishing September 1998 - April 1999
Wiese Research September 1996 - March 1998
West Corporation June 1994 - September 1994
Skills
Community Outreach, Case Managment, Non-profits, Social Services, Program Development, Mental Health, Fundraising, Youth Development, Program Evaluation, Crisis Intervention, Life Skills, Volunteer Management, Community Development, Mental Health Counseling, Adults, HIV prevention, Psychology, Behavioral Health, Nonprofits, Case Management
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Arts, English Literature
West Corporation 2014 - 2015
Education
University of Nebraska at Omaha 2010 — 2012
Creighton University January 2014 - Present
Creighton University February 2012 - January 2014
Creighton University April 2004 - January 2012
West Corporation January 2001 - April 2004
Skills
Oracle PL/SQL..., Windows System..., VMware, Microsoft Exchange, Active Directory, Programming, SQL, Databases, System Administration, Powershell, Shell Scripting, HTML, Linux, Windows Server, Software Development, Troubleshooting, PL/SQL, Microsoft Office, Web Applications
Education
University of Nebraska-Lincoln 1996 — 2000
Bachelor of Science, Computer Science
Kiewit January 2014 - Present
West Corporation April 2013 - January 2014
West Corporation May 2012 - April 2013
Epic January 2011 - April 2012
Warner Cable March 2008 - November 2010
Skills
Microsoft Office, Analytics, Financial Analysis, Financial Reporting, Accounting, Financial Accounting, Microsoft Excel
Education
University of Nebraska-Lincoln
Master, Professional Accounting
University of Nebraska-Lincoln 2005 — 2009
Bachelor of Science, Business AdministrationAccounting/International Business
Cargill December 2012 - Present
Smart Chicken June 2004 - December 2012
West Corporation June 2000 - June 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of Nebraska-Lincoln 1985 — 1990
Bachelor of Science (B.S.), Apparel and Textiles
Aureus Medical Group January 2015 - Present
CSG International August 2013 - December 2014
West Corporation July 2012 - August 2013
West Corporation June 2007 - July 2012
West Corporation December 2005 - June 2007
Education
University of Nebraska-Lincoln 1999 — 2003
Bachelor of Arts (B.A.), Psychology
University of Nebraska-Lincoln 1999 — 2003
Bachelor's degree, Psychology