West Corporation

Industry: Telecommunications company

Description

West Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,

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West Corporation Employees

Employee
Years
Job
Industry
Audrick Akyeampong Audrick Akyeampong Omaha, Nebraska Details
Audrick Akyeampong's West Corporation Experience January 2002 - April 2006
Job Network Technician at Creighton University
Industry Information Technology and Services
Experience
Creighton University  October 2013 - Present
CoSentry  June 2012 - October 2013
Convergys  April 2006 - August 2013
Unisys  December 2010 - May 2012
Cole Information  July 2010 - November 2010
West Corporation   January 2002 - April 2006

Skills
Computer Hardware, TCP/IP, Microsoft Office, IPv4, Microsoft Windows XP, Windows Vista, Windows 7, XP, Technical Support, Windows XP, Help Desk Support, Networking, Cisco Technologies, Troubleshooting, Hardware, Software Installation, Network Administration, DNS

Education
Bellevue University   2015 — 2016
Bachelor of Applied Science (BASc), Information Technology

Metropolitan Community College   2008 — 2010
Associate of Science (A.S.), Electronics Technology

Christopher Tooley Christopher Tooley Omaha, Nebraska Details
Christopher Tooley's West Corporation Experience February 2014 - Present
Job at
Industry Human Resources
Experience
West Corporation   February 2014 - Present
West Corporation   May 2013 - February 2014
Miss Nebraska Scholarship Pageant   2002 - June 2013
West Corporation   September 2012 - May 2013
Election Systems & Software  January 2011 - September 2012
First Data Corporation  November 2009 - January 2011

Skills
Microsoft Excel, Customer Service, Training, Coaching, Employee Relations, Event Planning, Event Management, Performance Management, Leadership Development, Meeting Planning, Volunteer Management, Risk Management, Microsoft Office, Microsoft Word, Outlook, Access, PowerPoint, Research, Human Resources, Policy, Process Improvement, Project Management, Organizational..., Change Management, Fundraising, Onboarding, Employee Engagement, Interviews, Employee Training, HR Policies, New Hire Orientations, Applicant Tracking..., Leadership, Recruiting, Time Management, PeopleSoft, Team Building, Strategic Planning, Talent Acquisition, Employee Benefits, Management, Team Leadership, Talent Management, Sourcing, HRIS, Personnel Management, Employment Law, Performance Improvement, Executive Management, Exit Interviews

Education
Bellevue University   2008 — 2015
Bachelor’s Degree, Human Resources Management/Personnel Administration, General

Amy Kent Amy Kent Greater Omaha Area Details
Amy Kent's West Corporation Experience September 2010 - Present
Job Senior Account Manager at West Corporation
Industry Consumer Services
Experience
West Corporation   September 2010 - Present
West Corporation   April 2007 - September 2010
West Asset Management  January 2003 - April 2007
West Asset Management  October 2002 - January 2003
West Asset Management  August 2001 - July 2002

Skills
Account Management, Business Management, Customer Service, Call Center, Process Improvement, Credit, Operations Management, Credit Cards, Customer Satisfaction, Workforce Management, Customer Experience, Customer Retention, Teamwork, Outsourcing, Coaching, Change Management, Relationship Management, B2B, Financial Services, IVR, Strategic Partnerships, Income Statement, Portfolio Management, Microsoft Office, Call Centers, Management, Training

Education
Bellevue University   2005 — 2009
Bachelor, Business Management, 3.71 GPA

James Degner James Degner Greater Omaha Area Details
James Degner's West Corporation Experience March 2008 - January 2010
Job Sr. Learning Strategist at Bellevue University
Industry Higher Education
Experience
Bellevue University  June 2013 - Present
Bellevue University  September 2011 - May 2013
Jan-Pro of Omaha   February 2010 - June 2011
West Corporation   March 2008 - January 2010
SimplyWell LLC  July 2006 - December 2007

Skills
Performance Management, Change Management, Strategic Planning, CRM, Talent Management, Marketing, Analysis, Leadership Development, Organizational..., Team Building, Public Speaking, Customer Satisfaction, Policy, Program Management, Training, Staff Development, Leadership, Higher Education, Human Resources, Recruiting, Coaching, Strategy, Time Management, Management, Employee Training, Instructional Design, Organizational..., Career Development, Adult Education, E-Learning

Education
Bellevue University   2012 — 2015
Master of Science (M.S.), Organizational Performance

The University of South Dakota   1990 — 1993
Bachelor of Science, Education

Dustin Trager Dustin Trager Greater Omaha Area Details
Dustin Trager's West Corporation Experience October 2000 - February 2006
Job vArchitect at VCE
Industry Information Technology and Services
Experience
VCE, the Virtual Computing Environment Company  March 2014 - Present
Cosentry  June 2012 - March 2014
Proxibid  February 2011 - June 2012
Securities America, Inc. Member FINRA/SIPC   June 2006 - February 2011
Union Pacific  February 2006 - June 2006
West Corporation   October 2000 - February 2006
West Corporation   February 1999 - October 2000
Data Transmission Network  May 1997 - February 1999
Target  May 1990 - May 1997

Skills
Unix, Troubleshooting, Application Development, Linux, Testing, VMware, Streaming Media, Websphere, F5 BigIP, Software Development, Red Hat Linux, Disaster Recovery, Perl, Data Center, Cloud Computing, Virtualization, TCP/IP, Apache, Network Security, Security, Servers, VMware ESX, DNS, Firewalls, Storage Area Networks, SAN, Storage, Solaris, Cisco Technologies, IIS, Windows Server, Active Directory, Cisco IOS

Education
Bellevue University   1998 — 1999
Bachelor of Science, Business Information Systems

Iowa Western Community College   1990 — 1993
Associate in Applied Science, Electronic Engineering Technology

Colton Luchsinger Colton Luchsinger Omaha, Nebraska Details
Colton Luchsinger's West Corporation Experience September 2013 - September 2014
Job Sr. Specialist Customer Care at First National Bank of Omaha
Industry Real Estate
Experience
First National Bank of Omaha  December 2014 - Present
Army National Guard  January 2009 - January 2015
West Corporation   September 2013 - September 2014
The Keating Hotel Group  January 2013 - May 2013
Franchised Private Security   January 2010 - December 2012

Skills
Customer Service..., Intrapersonal Skills, Property Management, Credit Management, Account Management, Banking Operations, Intelligence, Telecommunications, Finance, Program Management, Social Media, Open Source Research, Security Management, Politics, Intelligence Analysis, Technology, Web Browsing, Military Experience, Microsoft Word, Microsoft Excel, Holistic Health, Military Training, Fitness Consulting, Roller Derby, Call Centers, Private Security, FreeThinking Psychology, Leadership

Education
Bellevue University   2012 — 2016
Haven't Graduated, Business Administration and Management, General

Randall's School of Real Estate   2015 — 2015
Certificate in Nebraska Real Estate Practice, Prinicples, and Law, Real Estate Principles, Practice, and Law

Cochise College   2010 — 2012
Associates, Military Intelligence

Gabriel J. Spargen Gabriel J. Spargen Greater Omaha Area Details
Gabriel J. Spargen's West Corporation Experience July 2012 - September 2013
Job Customer Support Supervisor for Proxibid & APN
Industry Internet
Experience
Auction Payment Network (APN)   November 2014 - Present
Proxibid  February 2014 - Present
Proxibid  September 2013 - February 2014
West Corporation   July 2012 - September 2013
Burger King Corporation  September 2011 - May 2012
PayPal  August 2009 - March 2011
PayPal  March 2006 - August 2009
PayPal  June 2005 - March 2006
PayPal  February 2005 - June 2005
USAF  May 1997 - February 2005

Skills
Supervising, Customer Relations, Customer Satisfaction, Fraud, Risk Management, Creative Problem Solving, Compliance, Risk Analysis, Mentoring, Training & Development, Employee Training, Training, Customer Service, Credit Cards, Process Improvement, Leadership, Management, Coaching, Business Planning, Customer Experience, New Business Development, Program Management, Call Centers, Customer Retention, Vendor Management, Team Building, Operations Management, Team Leadership, Analysis, Team Management, Strategy, Product Management, Cross-functional Team..., Salesforce.com, Performance Management

Education
Bellevue University   2004 — 2005
MBA, Business Administration

Bellevue University   2002 — 2004
BS, Criminal Justice Administration

Metropolitan Community College   2003 — 2003
EMT-B, Emergency Medical Technician - Basic

Metropolitan Community College   2000 — 2002
AAS, Criminal Justice (Generalist and Corrections)

Creighton Preparatory High School   1994 — 1998
High School Diploma, College Prep

Amber Markham Amber Markham Bellevue, Nebraska Details
Amber Markham's West Corporation Experience July 2012 - March 2013
Job HR Coordinator at ConAgra
Industry Education Management
Experience
ConAgra  April 2013 - Present
West Corporation Revenue Generation  July 2012 - March 2013
West Corporation   July 2012 - March 2013
Bellevue Public Schools  August 2010 - July 2012
Arby's Restaurant Group  August 2009 - December 2010
Arby's Restaurant Group  January 2009 - June 2009

Skills
Microsoft Office, Customer Relations, Customer Service, Customer Satisfaction, Money Handling, Deposits, Inventory Management, Organizing, Typing, Diplomacy, Patience, Attention To Detail, Fast Learner, Able To Multi-task, Setting Priorities, Self Starter, Team Leadership, Teamwork, Word, Excel, PowerPoint, English, German, Staff Training, Problem Solving, Supervisory Skills, Supervising, Writing, Microsoft Word, Microsoft Excel, Performance Management, Human Resources, Resume Writing, Team Building, Outlook, Recruiting, Onboarding, Employee Relations, Leadership, PeopleSoft, Organizational..., Training, HRIS, Time Management, Data Entry, Administrative..., Applicant Tracking..., Interviews, Talent Acquisition, Analysis

Education
Bellevue University   2011 — 2012
Bachelor of Science (B.S.), Management of Human Resources

University of Maryland University College   2006 — 2008
English

Ty Bailey Ty Bailey Philadelphia, Pennsylvania Details
Ty Bailey's West Corporation Experience January 2010 - October 2010
Job Experienced Hard Worker
Industry Hospital & Health Care
Experience
Care First Medical Transport Inc   May 2007 - Present
West Corporation   January 2010 - October 2010
JobLink Career Center  January 2005 - March 2007

Skills
Vital Signs, Adult CPR, Child CPR, Customer Service, Receptionist Duties, Telephone Skills, Data Entry, Cpr Certified, Appointment Scheduling, Fax, 10 Key, Phone Etiquette, Clerical Skills, Multi-line Phone, Filing, HIPAA, Copying, Outlook, First Aid, Office Equipment, Call Centers, Cash Handling Experience, Time Management, Internet Explorer, Customer Experience, Confidentiality

Education
Pitt Community College   2012 — 2014
MOA

Beaufort County Community College   2006 — 2006
General Education Diploma

Nancy Ibarra, MPA Nancy Ibarra, MPA Greater Omaha Area Details
Nancy Ibarra, MPA's West Corporation Experience May 2011 - February 2013
Job Senior Account Coordinator at Lozier Corporation
Industry Business Supplies and Equipment
Experience
Lozier Corporation  February 2013 - Present
West Corporation   May 2011 - February 2013
Girls Incorporated  October 2009 - May 2011
iSECUREtrac  August 2007 - October 2009
Omaha Steaks  July 2008 - May 2009
West Corporation   January 2007 - July 2008
Omaha Steaks  August 2006 - December 2006

Education
Bellevue University   2010 — 2011
Masters, Public Administration

University of Nebraska at Kearney   2002 — 2006
Bachelors of Science, Business Administration, Emphasis: Management, Minor: Spanish

John Staup John Staup Greater Omaha Area Details
John Staup's West Corporation Experience September 2014 - Present
Job I have a ridiculous amount of fun at work.
Industry Telecommunications
Experience
West Corporation   September 2014 - Present
West Corporation   January 2014 - September 2014
West Corporation   March 2013 - January 2014
West Corporation   July 2011 - January 2014
West at Home  August 2010 - July 2011
West at Home  March 2009 - August 2010
West at Home  October 2007 - February 2009
Scheels  November 2006 - June 2007
Scheels  May 2005 - June 2007

Skills
Getting Things Done, Recruiting, Training, Interviews, Human Resources, Leadership, Management, Sourcing, Technical Recruiting, Executive Search, Screening, Talent Acquisition, Customer Service, Hiring, Talent Management, Vendor Management, Temporary Placement, Sales, Sales Management, Applicant Tracking..., PeopleSoft, Taleo, Kenexa, LinkedIn, CRM, College Recruiting, Account Management, Internet Recruiting, Negotiation, Databases, SharePoint, Onboarding, Hiring Practices, HRIS, Employee Benefits, Employee Training, Resume Writing, Strategic Sourcing, Staffing Services, Screening Resumes, Benefits Negotiation, Employee Engagement, Predictive Analytics, Problem Solving, Customer Retention

Education
Bellevue University   2007 — 2011
B.S., Business

Kirkwood Community College   2002 — 2004
Associates Degree

Daniel J. Gross Highschool   1996 — 2000

Barbara Stuckey Barbara Stuckey Council Bluffs, Iowa Details
Barbara Stuckey's West Corporation Experience 1994 - 2003
Job Financial Services at TD Ameritrade
Industry Education Management
Experience
TD Ameritrade  September 2014 - Present
Iowa Western Community College  2005 - May 2014
Carefree Lawn & Garden   2003 - 2007
West Corporation   1994 - 2003
West Corporation   1989 - 1994
Lutheran General Richard Young Hospital   1988 - 1989
Sunderbruch Corporation   1985 - 1987
Clarkson Hospital  1983 - 1985
Clarkson Hospital  1980 - 1983

Skills
Project Mgmt, Class..., Management, Entrepreneurship, Training, Leadership, Project Management, Program Management, Teaching, Nonprofits, Team Building, Public Speaking, Customer Service

Education
Bellevue University   2007 — 2008
Masters degree, Instructional Design & Development

Metropolitan Community College   2002 — 2004
Horticulture and Landscape Design

College of Saint Mary   1976 — 1980
Bachelors of Science, Health Information/Medical Records Administration/Administrator

Amen Lawson-Betum Amen Lawson-Betum Omaha, Nebraska Details
Amen Lawson-Betum's West Corporation Experience June 2010 - February 2014
Job Actors/Model at AMTC (Actors, Models & Talent for Christ)
Industry Financial Services
Experience
AMTC (Actors, Models & Talent for Christ)   September 2013 - Present
First Data Corporation  May 2003 - Present
West Corporation   June 2010 - February 2014
Infogroup  March 2008 - April 2009

Skills
Customer Service, Call Centers, Process Improvement, Customer Experience, Customer Satisfaction, Access, Microsoft Office, Troubleshooting, Outlook, Data Entry, Team Leadership, Microsoft Excel, Software Documentation, Management, Training

Education
Bellevue University   2008 — 2009
Bachelor of Business Administration (B.B.A.)

Carmel Waka Carmel Waka Greater Omaha Area Details
Carmel Waka's West Corporation Experience May 2011 - April 2013
Job Information Technology/Technical Support Analyst PC Specialist II
Industry Computer & Network Security
Experience
Nebraska Medicine  August 2015 - Present
United States Postal Service  April 2013 - August 2015
West Corporation   May 2011 - April 2013

Skills
Information Security, Leadership, Network Security, Risk Analysis, Telecommunications and..., PCI Standards, Microsoft Office, Windows, Help Desk Support, Internet Troubleshooting, Threat & Vulnerability..., Visual Basic, C++ Language, JavaSE, Teamwork, Goal Oriented, Data Analysis, Network Architecture, Vulnerability Assessment, Access Control, Risk Management, Risk assessment and..., Security Architecture..., Disaster Recovery, Legal, Regulations and..., Project Management, Management, Compliance PCI, Threat Assessment, Public Key Cryptography, Cryptography, Cryptanalysis, Physical Security, Customer Service, Social Networking, Programming, C++, Data Structures, HTML, End User Support, Government, Policy Analysis, Troubleshooting, Networking, Team Building, Microsoft Excel, Public Speaking, Team Leadership, Windows 8, Windows 7

Education
Bellevue University   2011 — 2015
Bachelor's degree, Computer Information Systems / Network Security

Metropolitan Community College   2011 — 2013
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance, 3.5

Saint Theophile   2000 — 2005
Physics, Math-Physics

Lane Yard Lane Yard Greater Denver Area Details
Lane Yard's West Corporation Experience 1999 - 2001
Job VP, Enterprise Sales, Financial Markets at Harte Hanks
Industry Marketing and Advertising
Experience
Harte Hanks  March 2014 - Present
Fiserv  August 2012 - February 2014
Merrill Corporation  May 2009 - July 2012
Parago, Inc.   July 2008 - May 2009
Harte-Hanks, Inc.   October 2001 - July 2008
West Corporation   1999 - 2001

Skills
Direct Marketing, New Business Development, Consultative Selling, Account Management, Direct Mail, Marketing Strategy, Database Marketing, Lead Generation, Social Media Marketing, Integrated Marketing, Multi-channel Marketing, Leadership, Digital Marketing, Marketing, Salesforce.com, Email Marketing, Selling, CRM, Analytics, Outsourcing, Product Marketing, Strategic Partnerships, Strategy, Customer Acquisition, Business Development, Management, Sales, B2B, B2B Marketing, SaaS, Sales Management, Call Centers, Online Marketing, E-commerce, Customer Retention, Mobile Marketing, Online Advertising, Competitive Analysis, Solution Selling, Marketing Automation, Product Management, Segmentation, Demand Generation, Interactive Marketing, Financial Services, Start-ups, Marketing Management, Sales Process, SEM, Thought Leadership

Education
Baylor University - Hankamer School of Business   1986 — 1991
BBA, Management Information Systems

Chip Haywood Chip Haywood Greater Omaha Area Details
Chip Haywood's West Corporation Experience October 2013 - Present
Job Project Manager at West Corporation
Industry Computer Software
Experience
West Corporation   October 2013 - Present
West Corporation   October 2010 - October 2013
First Data Corporation  March 2010 - September 2010
ACI Worldwide  November 2008 - September 2009
Convergys  February 1998 - October 2008
Kmart Corporation  May 1979 - February 1998

Skills
PMP, Management, Software Project..., Project Management, SDLC, Team Leadership, Project Planning, Change Management, Visio, MS Project, Business Analysis, Data Center, IT Management, IT Service Management, Integration, Leadership, Outsourcing, Product Development, Project Portfolio..., Requirements Analysis, Telecommunications, Vendor Management

Education
Bellevue University   1998 — 2000
BA, Computer Science

Nebraska College of Business   1996 — 1998
Associates, Computer Science

Northwest High School   1976 — 1979
High School

Clayton Meyer Clayton Meyer Oklahoma City, Oklahoma Details
Clayton Meyer's West Corporation Experience 2004 - 2005
Job Sr. Network Engineer at Pinnacle Business Systems
Industry Information Technology and Services
Experience
Pinnacle Business Systems  November 2013 - Present
MidFirst Bank  April 2007 - November 2013
West Corporation   2004 - 2005
West Corporation   2001 - 2004

Skills
Networking, Network Engineering, Servers, Data Center, EMC Storage, Cisco Technologies, Storage Area Networks, Troubleshooting, Enterprise Storage, VMware, VNX, Wireless Networking, Cisco IOS, Cisco UCS, Active Directory, Cisco Nexus, Network Administration, Aruba Wireless, Solarwinds, Isilon, IPS, Unisphere, Team Leadership, Force10, Catalyst Switches, CompTIA A+ Certification, Brocade Fibre Switches, McAfee IPS, Technical Support, Storage, Switches, SAN

Education
Bellevue University   2004 — 2006
Bachelor of Science, Management Information Systems

University of Nebraska at Omaha   2001 — 2004
Bachelor of Science (B.S.), Management Information Systems, General

Akparo Kpango Akparo Kpango Greater Omaha Area Details
Akparo Kpango's West Corporation Experience November 2003 - November 2005
Job Customer Support & Leadership
Industry Internet
Experience
LinkedIn  September 2008 - April 2010
Prime Therapeutics LLC  November 2005 - September 2008
West Corporation   November 2003 - November 2005
Kum & Go  November 2001 - December 2003
APAC Customer Services  June 2000 - November 2001

Skills
Leadership, Performance Management, Customer Service, Project Management, Customer Experience, Customer Satisfaction, Account Management, Team Building, Training, Management, Team Leadership, Social Networking, Coaching, Microsoft Office, CRM, Strategic Planning, Process Improvement, Call Centers

Education
Bellevue University   2010 — 2013
Master's degree, Organizational Performance

Bellevue University   2008 — 2010
MPA, Public Administration

Bellevue University   2006 — 2007
BS, Healthcare Management

Binaya Manandhar Binaya Manandhar Raleigh-Durham, North Carolina Area Details
Binaya Manandhar's West Corporation Experience March 1997 - May 2002
Job Senior Application Consultant at MetLife
Industry Computer Software
Experience
MetLife  July 2014 - Present
CSG International  June 2011 - July 2014
CSG International  September 2009 - June 2011
CSG International  June 2002 - January 2010
West Corporation   March 1997 - May 2002

Skills
Software Development, IIS, .NET, Agile Methodologies, SQL, Oracle, Software Project..., Visual Basic, VB.NET, ASP.NET, JavaScript, Unix, MKS Integrity, Microsoft Office, Visual Studio, C#, Changepoint, Taleo, Project Portfolio..., Lotus Domino, Agile, Perl, SDLC, TCL, PHP, TAS, Apache, UNIX Script, Tandem, non stop SQL, Informix, C++, Java, Oracle EBS, Oracle Project..., Cold Fusion, BMC Remedy, Systems Analysis, IT Management

Education
Bellevue University   1997 — 1999
Masters of Science, Computer Information Systems

Bellevue University   1992 — 1996
Bachelors in Science, Computer Information Systems

University of Nebraska-Lincoln   1994 — 1994
Computer Science

Komlan Kowouvi Komlan Kowouvi Greater Omaha Area Details
Komlan Kowouvi's West Corporation Experience December 2012 - May 2014
Job Network Administrator at First National Bank of Omaha
Industry Information Technology and Services
Experience
First National Bank of Omaha  June 2014 - Present
West Corporation   December 2012 - May 2014
TEKsystems  November 2012 - January 2013
Modis  August 2012 - November 2012
TEKsystems  August 2011 - March 2012

Skills
Troubleshooting, Windows Server, Software Installation, TCP/IP, Windows, Unix, Networking Skills..., Cisco (Routers Hubs..., Routing Protocols OSPF..., TCP/IP Protocol Suite ..., Operating Systems..., Applications: MS..., Systems Analysis and..., NOC, Switches, Cisco Technologies, Wireless Networking, VoIP, WAN, IT Operations, Cisco IOS, IP, Network Security, Network Administration, Active Directory, Windows 7, Hardware, Operating Systems, Networking, Cisco Certified Entry..., Cisco Certified Network..., Databases, Visio, Technical Support, Microsoft SQL Server, Linux

Education
Bellevue University   2008 — 2014
Bachelor's Degree, Computer Systems Networking and Telecommunications

Metropolitan Community College   2008 — 2014
Computer and Information Systems Security

Mike Bautista Mike Bautista Greater Omaha Area Details
Mike Bautista's West Corporation Experience November 2003 - June 2005
Job
Industry Design
Experience
Mutual of Omaha  February 2015 - Present
Mutual of Omaha  August 2014 - February 2015
Mutual of Omaha  May 2014 - August 2014
MindMixer  June 2013 - May 2014
Envoy, Inc.   September 2011 - June 2013
Mutual of Omaha  October 2008 - September 2011
Aha!  March 2008 - September 2011
Corporate 3 Design  June 2005 - March 2008
West Corporation   November 2003 - June 2005

Skills
Web Development, Marketing, Web Design, CSS, User Interface Design, Email Marketing, jQuery, HTML 5, HTML, Photoshop, Graphic Design, Dreamweaver, Multimedia, Brochures, Graphics, Illustration

Education
Bellevue University   2006 — 2007
BS

Westwood College - Denver North   2001 — 2003
AS

Carrie Schaefer Carrie Schaefer Greater Omaha Area Details
Carrie Schaefer's West Corporation Experience 2013 - 2014
Job Social Work / Human Services
Industry Individual & Family Services
Experience
First Data Corporation  April 2015 - Present
West Corporation   2013 - 2014
La Skola Viva   2009 - 2013
Owens & Associates Counseling & Therapy Center, LLC   2008 - 2009

Skills
Mental Health Counseling, Grief Counseling, Crisis Intervention, Interviewing Skills, Electronic Monitoring, Drug Testing, Courts, Pragmatics, Tutoring, Academic Tutoring, Data Entry, English Grammar, Web Design, Detoxification, yoga, Research

Education
Bellevue University   2007 — 2008
Master of Arts (M.A.), Public Administration and Social Service Professions, 3.8

Bellevue University   2003 — 2007
Bachelor of Science (B.S.), Human Services, General, 4.0

Metropolitan Community College   2001 — 2003
Associate of Arts (AA), Human Services, General, 4.0

Anthony Hindman Anthony Hindman Bellevue, Nebraska Details
Anthony Hindman's West Corporation Experience April 2012 - August 2014
Job Manager at Holiday Retirement
Industry Information Technology and Services
Experience
Holiday Retirement  August 2015 - Present
Warren Distribution, Inc. Affiliated Companies   March 2015 - Present
Nebraska Army National Guard  April 2009 - March 2015
West Corporation   April 2012 - August 2014
Lowe's Home Improvement  December 2011 - April 2012

Skills
Information Technology, CompTIA A+ Certification, Windows 7, Networking, Computer Hardware, Active Directory, Computer Security, Software Installation, Active DoD Secret..., Software Documentation, Microsoft Office, Information Assurance, Leadership, Military Experience, Project Management, Visio, Access, Troubleshooting, Data Analysis, LAN-WAN, HTML, JavaScript, Community Outreach, Customer Service..., Customer Satisfaction, Technical Support, Team Leadership, Customer Service, Autotask Ticketing..., Remote User Support

Education
Bellevue University   2004 — 2005
Bachelor of Science (BS), Business Administration and Management, General

New Horizon Computer Learning   2013 — 2014
Certification, CompTIA A+ Certification

Bellevue University
Master of Science (MS), Management Information Systems, General

Community College of the Air Force   2002 — 2004
Associate of Science (AS), Aerospace Ground Equipment Technology

Trinity High School   1991 — 1993
General Education

Brad Gell Brad Gell Greater Omaha Area Details
Brad Gell's West Corporation Experience December 2011 - July 2012
Job Sales/Marketing
Industry Marketing and Advertising
Experience
Consolidated Concerte   June 2015 - August 2015
Werner Enterprises  October 2014 - April 2015
Certified Transmission   November 2012 - April 2014
Omaha Steaks  October 2012 - November 2012
West Corporation   December 2011 - July 2012
Chicago Historic Realty   August 2011 - November 2011
Wilson General Contracting   January 2011 - July 2011
Gell Enterprises LLC   May 1992 - December 2010
TD Ameritrade  January 2004 - December 2004
Mortgage Information Services  January 2001 - February 2003

Skills
Microsoft Office, QuickBooks, Customer Satisfaction, Credit, Sales, Customer Service, Sales Management, Business Development, Marketing, Recruiting, Account Management, Coaching, Outlook, Real Estate, Microsoft Excel, Project Management, Business Strategy, Operations Management, Customer Relations, Training, Strategic Planning, Contract Negotiation, Management, Time Management, Team Building, Direct Sales, Customer Retention, Selling, New Business Development, Sales Operations, Marketing Strategy

Education
Bellevue University   2000 — 2004
Bachelor of Science, Marketing Management, 3.72

Brian Ward Brian Ward Pensacola, Florida Area Details
Brian Ward's West Corporation Experience September 2005 - November 2011
Job Career & Education Advisor, America's Military Spouses
Industry Human Resources
Experience
Zeiders Enterprises, Inc.   March 2013 - Present
State of Florida  April 2012 - March 2013
Self Employed  December 2011 - May 2012
West Corporation   September 2005 - November 2011
Pensacola State College  June 2000 - August 2005
United States Air Force  March 1978 - March 1999

Skills
Sourcing, Recruiting, Talent Acquisition, Result Oriented, Program Management, Military, Leadership Development, Job Fairs, Leadership, Human Resources, Career Counseling, College Recruiting, Networking, Interviews, Personnel Management, Temporary Placement, Hiring, Employee Relations, Resume Writing, Community Outreach, Policy, Strategy, Employee Training, Analysis

Education
National Veterans Training Institute   2013 — 2013
Counseling Veterans on Employment & Education

Zeiders   2013 — 2013
Certificate, Military Spouse Education and Career Opportunities Training

Society of Human Resources Management   2012 — 2013
SPHR, Human Resources Management and Services

Dynamic Solutions   2003 — 2003
State of Florida, Workforce Certification, Human Resources Management and Services

Headquarters AFSOC   1997 — 1998
Six Sigma - Green Belt

Bellevue University   1988 — 1990
Bachelors, Human Resource Management

Mark Helm Mark Helm Kansas City, Missouri Area Details
Mark Helm's West Corporation Experience August 2006 - May 2011
Job Techical Business Analyst @ Press Ganey
Industry Program Development
Experience
Press Ganey  December 2013 - Present
TouchNet Information Systems, Inc.   January 2012 - December 2013
VML  May 2011 - January 2012
West Corporation   August 2006 - May 2011
West Corporation   August 2002 - August 2006
West Corporation   August 2001 - August 2002

Skills
Documentation, Requirements Gathering, Microsoft Office, Business Requirements, Business Analysis, Visio, Requirements Analysis, Problem Solving, SDLC, Outlook, Troubleshooting, SharePoint, Software Documentation, Scrum, Testing, CRM

Education
Bellevue University   2006 — 2010
BA, Business Information Systems

Vatterott   2000 — 2001
Associates, Network Administration

Brad Donner Brad Donner Greater Omaha Area Details
Brad Donner's West Corporation Experience 2003 - 2008
Job Owner at Ham It Up Photo Booth
Industry Photography
Experience
Ham It Up Photo Booth   April 2009 - Present
Donner Digital Photography   October 2000 - Present
skatedaze   September 2009 - August 2012
SkateDaze   September 2009 - August 2012
Schrock Innovations  January 2008 - November 2009
West Corporation   2003 - 2008
ONL   2006 - 2007

Skills
Graphic Design, Photography, Portrait Photography, Art, Editing, Wedding Photography, Web Design, Portraits, Advertising, Marketing, Adobe Creative Suite, Fashion, Social Networking, Photos, Customer Service, Creative Direction, Image Editing, Headshots, Video, Videography, Digital Photography, Social Media, Small Business, Creative Writing

Education
Bellevue University   2000 — 2003
Double Bachelors of Fine Arts in Computer Graphic & Web Design w/Computer Information Systems Minor, Web development, Graphic Design & Computer Information Services

Wayne State College

Brittany Kooyman Brittany Kooyman Oklahoma City, Oklahoma Details
Brittany Kooyman's West Corporation Experience June 2012 - December 2014
Job National Recruiting Specialist at Express Employment Professionals
Industry Staffing and Recruiting
Experience
Express Employment Professionals  January 2015 - Present
West Corporation   June 2012 - December 2014
West Corporation   May 2010 - May 2012
Olive Garden  August 2005 - May 2010

Skills
Human Resources, Marketing, Google Adwords, Presentations, Recruiting, Management, Leadership, Employee Relations, Interviews, New Hire Orientations, Sourcing, Temporary Placement, Hiring, PeopleSoft, Sales, Customer Service, Employee Training, Personnel Management, Talent Acquisition, Data Entry, College Recruiting, Employee Benefits, Onboarding, Internet Recruiting, Employee Engagement, Technical Recruiting

Education
Bellevue University   2009 — 2010
BS, Marketing Management

Metropolitan Community College   2005 — 2008
AA, Business

Andrea Byrom Andrea Byrom Greater Omaha Area Details
Andrea Byrom's West Corporation Experience February 2007 - October 2013
Job Accounts Payable Specialist at BHJ USA, Inc.
Industry Telecommunications
Experience
BHJ USA, Inc.   October 2013 - Present
West Corporation   February 2007 - October 2013
Younkers  November 2009 - March 2010
Johnson Controls  June 2005 - February 2007
Precision Industries  June 2003 - November 2004
L.F.W sandblasting and painting   April 2003 - June 2003
C&A Industries(Omaha World Herald)   July 2002 - October 2002
Pamida  October 2000 - May 2002

Skills
PeopleSoft, Call Center, Accounts Payable, Invoicing, Telecommunications, Accounting, General Ledger, Account Reconciliation, Payroll, Microsoft Office, Microsoft Excel, Microsoft Word, Concur, Epicor, Lawson General Ledger, Lotus Notes, Neterprise, Oracle, SAP, Enterprise Software, Optic Doc, Doc link, Customer Service, Payments, Spreadsheets, 10 Key, Data Entry, Outlook, Monthly Closing, Invoice Processing

Education
Bellevue University   2011 — 2014
Bachelor's degree, Accounting

Metropolitan Community College   1999 — 2004
Associate's degree, Accounting

Alexander Mayberry Alexander Mayberry Greater Omaha Area Details
Alexander Mayberry's West Corporation Experience February 2015 - Present
Job Engineer for West Corporation, providing enterprise platform solutions for our business units.
Industry Information Technology and Services
Experience
West Corporation   February 2015 - Present
West Corporation   April 2012 - February 2015
Northrop Grumman Corp/DOD Consultants, LLC   February 2011 - April 2012
ConAgra Foods  May 2005 - February 2011
ConAgra Foods  May 2000 - February 2011
ConAgra Foods  2000 - February 2011
Conagra Foods  2000 - 2009
Conagra Foods  2000 - 2009
ConAgra Foods  April 2004 - May 2005
ConAgra Foods  May 2000 - April 2004

Skills
Disaster Recovery, Veritas, Storage, Linux, Patch Management, System Deployment, VMware ESX, Active Directory, Troubleshooting, vSphere, Windows Server, Oracle, Unix, SAP, ITIL, Operating Systems, Virtualization, VMware Infrastructure, High Availability, VMware, Business Continuity, Netbackup, Unix Operating Systems, Networking, AIX, SAN

Education
Bellevue University   2007 — 2008
In progress, Business

Metropolitan Community College   2000 — 2004

Bill Fleck Bill Fleck Greater Omaha Area Details
Bill Fleck's West Corporation Experience January 2005 - January 2006
Job Director of Recruiting at RTG Medical
Industry Staffing and Recruiting
Experience
RTG Medical  March 2008 - Present
PayFlex Systems USA, Inc.   September 2007 - March 2008
Playnation of Omaha   March 2006 - August 2007
West Corporation   January 2005 - January 2006
USProjects   April 2004 - January 2005
Aureus Medical Group  March 2000 - April 2003
West Corporation   August 1999 - March 2000
West Corporation   April 1997 - August 1999

Skills
Recruiting, Talent Acquisition, Staffing Services, Temporary Placement, Interviews, Temporary Staffing, Sourcing, Account Management, Permanent Placement, Coaching, Sales, Building Relationships, Marketing, Cold Calling, Screening Resumes, Negotiation, Outlook, Leadership Development, Management, Sales Management, Leadership, Hiring, Employee Referral..., Reference Checking, Candidate Generation, Interview Preparation, Team Building, Sales Process, Recruiters, New Hire Orientations, Benefits Negotiation, Corporate Recruiting, Employer Branding, Staff Augmentation, Job Fairs, Contract Recruitment, Internet Recruiting, Talent Management, Career Development, Training, Search, Recruitment Training, Screening, Telephone Interviewing, Job Search, Exit Interviews, Job Coaching, Hiring Practices, Staff Retention

Education
Bellevue University   1997 — 1999
B.S., Marketing / Management

Metropolitan Community College   1996 — 1998
General

Jeremy Troudt Jeremy Troudt Greater Omaha Area Details
Jeremy Troudt's West Corporation Experience March 2015 - Present
Job Systems Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation   March 2015 - Present
ConAgra Foods  December 1998 - March 2015
Sitel  June 1996 - November 1998
SkyCable Television   June 1992 - June 1995

Skills
Servers, Disaster Recovery, ERP, Cisco Technologies, Business Analysis, Networking, Vendor Management, SDLC, Change Management, Process Improvement, Management, Windows, Troubleshooting, Visio, Leadership, Enterprise Architecture, Windows Server, SAP, Active Directory, Enterprise Software, CISSP, Project Management, Team Leadership, ITIL, Systems Analysis, Program Management, Active Directory (AD),..., Strategic Planning, Microsoft Identity..., Portals, Problem Solving, Budgets, Strategy, VMware ESX, SAP ECC, BI, xMII,..., SharePoint, Microsoft..., Cisco switches and..., Access, Compliance, Cisco, Budgeting, Cisco Telepresence, Jabber, Agile Project Management, Hardware

Education
Bellevue University   2009 — 2011
BS, Business Information Management

MCC   1993 — 2010
Core, General

Anthony Buxter Anthony Buxter Greater Omaha Area Details
Anthony Buxter's West Corporation Experience December 2012 - October 2014
Job Operations Strategy Manager at Alorica
Industry Financial Services
Experience
Alorica  October 2014 - Present
West Corporation   December 2012 - October 2014
West Corporation   May 2007 - November 2012
DEEB Realty  March 2007 - August 2008
Condolink   June 2006 - March 2007
Omnium Worldwide  January 1999 - February 2006

Skills
Call Centers, Customer Retention, Operations Management, Team Building, Credit, Leadership, Software Documentation, Customer Service, Team Leadership, Accounts Receivable, Coaching, Time Management, Negotiation, Supervisory Skills, Budgets, Database Queries, Brio Query, Dialer Management, Data Analysis, Call Center, Predictive Dialers, Quality Assurance, Strategy, Motivation, Collections, Account Reconciliation, Hands-on Training, Bad Debt, IVR, Business Strategy, Business Intelligence, Intelligence Analysis, Process Improvement, Management

Education
Bellevue University   2009 — 2011
MBA, Accounting, 3.79

University of Nebraska at Omaha   1999 — 2004
B.S., Criminal Justice

Ashley Passolt Ashley Passolt Omaha, Nebraska Details
Ashley Passolt's West Corporation Experience April 2007 - September 2008
Job Loan Operations Specialist
Industry Banking
Experience
Premier Bank, Omaha  July 2014 - Present
Cox Communications  April 2012 - July 2014
DRI Title & Escrow  September 2008 - August 2011
West Corporation   April 2007 - September 2008

Skills
Notary Public, Finance, Mortgage Lending, Car Loans, Consumer Lending, Microsoft Office, Leadership, Business Loans, Retail Banking, Customer Service, Credit, Social Media, Research, Outlook, Banking, Management, Sales, Supervisory Experience, Team Building, Software Documentation, Adobe Acrobat, ICOMS, Typing, Databases, Laser Pro, Access, Account Management, Loans, Training, Underwriting

Education
Bellevue University   2013 — 2014
Bachelor of Science (BS), Business/Commerce, General, Summa Cum Laude

Metropolitan Community College   2007 — 2014
Associate of Arts (AA), General Studies

Leroy Stephens Leroy Stephens Columbus, Ohio Details
Leroy Stephens's West Corporation Experience December 1999 - August 2001
Job Sr Specialist I at JP Morgan Chase Bank
Industry Financial Services
Experience
JPMorgan Chase & Co.   September 2010 - Present
AT&T  August 2003 - July 2010
United States Marine Corps  August 1997 - October 2005
Aegis Mortgage  August 2001 - August 2003
West Corporation   December 1999 - August 2001

Skills
Risk Management, Customer Service, Microsoft Excel, Public Speaking, Microsoft Office, Event Planning, Microsoft Word, Public Relations, Nonprofits, Editing, Program Development, Creative Writing, Teaching, Press Releases, Banking, Loans, Credit, Mortgage Lending, Financial Services, Mortgage Banking, Portfolio Management, Retail Banking, Credit Analysis, Fixed Income, Leadership

Education
Belhaven University   2015 — 2016
Bachelor's Degree, Business Administration and Management, General

Ohio Dominican University   2010 — 2013
Associate's Degree, Management, 3.6 GPA

C Todd Cook C Todd Cook Greater Omaha Area Details
C Todd Cook's West Corporation Experience October 1995 - November 2005
Job
Industry Management Consulting
Experience
Eggers Consulting  June 2012 - April 2013
Omaha Morning Rotary   July 2011 - June 2012
Pro Copy  July 2008 - March 2012
LexisNexis  June 2007 - March 2008
Image Capture Engineering  April 2006 - May 2007
West Corporation   October 1995 - November 2005
Carlson Hotels Worldwide  March 1986 - October 1995

Skills
Resume, Resume Writing, Recruiting, Management, Leadership, Sales, CRM, Customer Service, Small Business, Operations Management, Networking, Executive Search, Strategic Planning, Consulting, Team Building, IT Management, Business Networking, Coaching, Executive Management, Project Management, Budgets, Finance, New Business Development, Contract Negotiation, Sales Management, Strategy, Software Design, Contingent Search, Staff Development, Staff Management, Building Relationships, Public Speaking, Marketing, Time Management, Staff Supervision, Sourcing, Hiring, Business, Entrepreneurship, Operational Efficiency, Account Management, Interviews, Performance Management, Client Relations Skills, Multi-Site Operations, Banking, Human Resources, Business Development, Communication Skills

Education
Bellevue University   1989 — 1991
BS, Business Administration and Human Resources Management

University of Nebraska-Lincoln   1983 — 1988

Bill Keil, MBA, CBAP® Bill Keil, MBA, CBAP® Omaha, Nebraska Details
Bill Keil, MBA, CBAP®'s West Corporation Experience February 2009 - February 2011
Job Business Analyst 2 at TD Ameritrade
Industry Financial Services
Experience
TD Ameritrade  November 2013 - Present
Heatland iiBA Chapter   2009 - Present
ENGC   2006 - Present
Lincoln Financial Group  February 2011 - November 2013
West Corporation   February 2009 - February 2011
The Nebraska Medical Center  August 2006 - January 2009
Hewlett-Packard  May 1997 - July 2006
US Army  March 1993 - November 1996

Skills
Process Improvement, SDLC, Business Analysis, Six Sigma, Software Documentation, Requirements Analysis, Project Management, Requirements Gathering, Requirements Management, ITIL, Management, Document Management, Lean Thinking, Quality Assurance, Job Coaching, Organizational Behavior, Servant Leadership, Enterprise Architecture, Business Intelligence, Requirements..., Functional Requirements, Facilitators, Presenting Solutions, Elicitation, US Army, Automotive, Mentoring, CBAP

Education
Bellevue University   2006 — 2010
MBA, HR and MIS

Bellevue University   2003 — 2004
BS, Business

Metropolitan Community College   1999 — 2002
CA, Network Technology

Metropolitan Community College   1989 — 1991
ASS, Automotive Technology

D.J. Gross HS   1985 — 1989
HS Diploma, General Studies

St. Thomas More

Watermark Learning

Bonnie Lieberth Bonnie Lieberth Omaha, Nebraska Details
Bonnie Lieberth's West Corporation Experience December 1996 - May 1998
Job Human Resources Manager at Boys Town
Industry Human Resources
Experience
Boys Town  October 2012 - Present
Boys Town  January 2011 - October 2012
IntegriGuard  May 2009 - December 2010
First Data Corporation  May 1998 - June 2008
West Corporation   December 1996 - May 1998
FirsTier Bank  1992 - 1994
FirsTier Bank  1990 - 1992

Skills
Social Networking, Full-cycle Recruiting, Social Media, Applicant Tracking..., Negotiation, Team Building, Conflict Resolution, Internet Recruiting, Corporate Communications, Internal Communications, Employee Relations, Staff Training, Benefits Administration, Employment Law, Process Improvement, Humor, Human Resources, People Skills, HR Policies, HR Project Management, Strategic Relationships, Deferred Compensation, Training, Performance Management, Interviews, Hiring, Talent Acquisition, Personnel Management, Recruiting, Employee Benefits, FMLA, Workforce Planning, New Hire Orientations, SDLC

Education
Bellevue University   1989 — 1991
BS, Human Resources Management

IWCC   1987 — 1989
AS, Business Administration

Glenwood High School   1983 — 1987
Diploma, College Prep

Stan Trevino, MSCIS Stan Trevino, MSCIS Greater Omaha Area Details
Stan Trevino, MSCIS's West Corporation Experience June 2014 - Present
Job Enterprise Server Security Compliance Process Manager
Industry Information Technology and Services
Experience
West Corporation   June 2014 - Present
West Corporation   February 2012 - May 2014
Gordmans Inc.  2002 - October 2011
United States Air Force  June 1997 - January 2001

Skills
Metadata Federation and..., IT Operations Budgeting, Capital Expenditure..., Business Partner..., Business Continuity..., Disaster Recovery Plans..., Negotiation, Sourcing, Change Management, Disaster Recovery, Multi-unit IT..., Program Management, IT Operations, ITIL, IT Service Management, Service Delivery, Vendor Management, SharePoint, Data Center, Enterprise Architecture, Servers, Leadership, Process Improvement, Databases, Project Planning, Strategic Planning, Management, Technical Support, Telecommunications, Integration, IT Management, Business Process..., Troubleshooting, Information Technology, Outsourcing, Networking, SDLC, Security, Team Building, Software Documentation, Project Management, Enterprise Software, Business Analysis, System Administration, Active Directory, Team Leadership, Visio, Software Project...

Education
Bellevue University   2002 — 2005
Master of Science, Computer Information Systems

Wayland Baptist University
Bachelor of Science in Occupational Education, Business

Dena Smoter Dena Smoter Freeport, Illinois Details
Dena Smoter's West Corporation Experience April 2006 - December 2009
Job Customer Care Rep, Sentry Insurance
Industry Telecommunications
Experience
Sentry Insurance  January 2012 - Present
Harris Bank  March 2010 - November 2011
West Corporation   April 2006 - December 2009
West Corporation   March 2004 - April 2006
West Corporation   May 2003 - March 2004

Skills
iPhone, Wii, Customer Service, Troubleshooting, Problem Solving, Call Center, Word, Excel, Microsoft Office, Telephone Skills, Coaching, Windows, Team Building, Data Entry, Customer Satisfaction, Data Analysis, Outlook, Hiring, Cross Selling, Research, Typing, Statistics, Scheduling, Credit, Quality Assurance, Supervisory Skills, Customer Relations, Teamwork, Team Leadership, Call Centers, Lotus Notes, Microsoft Excel, Access, Customer Experience, Microsoft Word

Education
Windward Community College   1997 — 1997
None, General Studies

Bellevue Community College   1995 — 1996
None, General Studies

Eastlake High School   1993 — 1995
High School Diploma, General Studies

Brenda (Zellers) Coe Brenda (Zellers) Coe Greater Omaha Area Details
Brenda (Zellers) Coe's West Corporation Experience November 2010 - December 2013
Job Experienced Project and Program Manager, Client Relationship and Vendor Manager
Industry Telecommunications
Experience
West Corporation   November 2010 - December 2013
West Corporation   March 2005 - November 2010
West Corporation   July 1999 - March 2005

Skills
Project Management, Program Management, Process Improvement, Quality Assurance, Relationship Building, Business Development, Strategic Negotiations, Analysis, Revenue & Profit Growth, Strategic Planning, Conflict Resolution, Vendor Management, Training & Development, Organizational..., Team Building, Microsoft Project, Call Routing, Scriptwriting, Report Design, CRM, Salesforce.com, Sales, Lead Generation, Microsoft Office

Education
Bellevue University   2015 — 2016
Bachelor's Degree, Project Management

Western Iowa Tech Community College   2014 — 2014
Associate's Degree, General Studies

Chris Vaughan Chris Vaughan Greater Omaha Area Details
Chris Vaughan's West Corporation Experience October 2006 - September 2010
Job Consultant at TEKsystems
Industry Information Technology and Services
Experience
TEKsystems  July 2014 - Present
ACI Worldwide  July 2012 - June 2014
ACI Worldwide  September 2010 - July 2012
West Corporation   October 2006 - September 2010
Union Pacific Railroad  February 2003 - October 2006
WRK Systems   February 2002 - February 2003
Lear Siegler Inc.  August 1999 - February 2002
United States Marine Corp  June 1993 - June 1999

Skills
Apache, SOA, Tomcat, Middleware, AIX, Operating Systems, Microsoft SQL Server, HP-UX, DNS, Windows Server, RHEL, Websphere, Networking, Databases, Netbackup, Suse, CentOS, Wily Introscope, Linux, Servers, VMware, Performance Tuning, Architecture, Oracle, Weblogic, Integration, High Availability, Security, Network Administration, Unix, Troubleshooting, Unix Shell Scripting, SaaS, System Deployment, Disaster Recovery, Citrix, Solaris

Education
Bellevue University   2004 — 2006
Bachelor of Science (BS), Management in Information Systems

Vatterott College   2000 — 2002
Associates, Computer and Network Technologies

Airframe and Powerplant License   1999 — 1999
Airframe and Powerplant License, Aviation Maintenance

Felix Vazquez Felix Vazquez Omaha, Nebraska Details
Felix Vazquez's West Corporation Experience May 2000 - March 2012
Job Sr. Manager, IT Operations at Infogroup
Industry Financial Services
Experience
Infogroup  July 2015 - Present
First Data Corporation  September 2014 - July 2015
James Skinner Baking Company  October 2013 - August 2014
Millard Refrigerated Services  March 2012 - October 2013
West Corporation   May 2000 - March 2012
True north  January 1999 - April 2000
The Regency Group   October 1998 - January 1999
Robert Half International  July 1998 - October 1998
DPRC  January 1998 - July 1998
USAF  August 1989 - February 1998

Skills
Vendor Relations, DNS, Directory Services, System Administration, Operating Systems, Unix, Windows, Linux, RHCE, Enterprise Software, Networking, VMware, Windows Server, VoIP, Integration, Virtualization, Management, Hardware, Active Directory, Technical Support, Security, Vendor Management, Data Center, Databases, SQL, Disaster Recovery, Enterprise Architecture, Infrastructure, Information Technology, TCP/IP

Education
Bellevue University   2012 — 2015
Master of Business Administration (M.B.A.)

Bellevue University   2010 — 2011
BS, MIS

Metropolitan Community College   2008 — 2010
MIS

Chell Meyo Chell Meyo Greater Omaha Area Details
Chell Meyo's West Corporation Experience July 2008 - December 2013
Job Currently seeking new opportunities
Industry Information Technology and Services
Experience
West Corporation   July 2008 - December 2013
West Corporation   July 2008 - December 2013
First Data Resources  January 1996 - June 2008
Mutual of Omaha  June 1983 - December 1996

Skills
ITIL, Technical Support, Incident Management, Troubleshooting, Integration, Help Desk Support, Vendor Management, Disaster Recovery, Data Center, IT Management, Call Centers, Active Directory, Process Improvement, IT Service Management, System Deployment, Six Sigma, Telecommunications, Service Desk, Process Management, Change Management, Service Delivery, Operations Management, Laptops, Firewalls, Servers, Problem Management, Software Installation, Desktop Computers, Procedure Manuals, Local Area Network, Hardware Installation, Remote User Support, Teacher Training, End User Support, Organization &..., LAN, Email, TCP/IP protocols, Certified Pool Operator, Carrier Maintenance, it serv, process, technical, TCP/IP

Education
Bellevue University   1995 — 1995

Metropolitan Community College   1990 — 1992
Local Area Network

Daniel J Gross High School   1979 — 1983
High School Certificate of Competence Program

Cameron Gales Cameron Gales Greater Omaha Area Details
Cameron Gales's West Corporation Experience 2006 - 2006
Job Managing Owner of Gala Painting & Assistant Community Relations Director at City of Omaha
Industry Government Administration
Experience
Akkase Home Heath Care   March 2015 - Present
Gala Painting Commercial & Residential   October 2014 - Present
City of Omaha  June 2013 - March 2014
Building Bright Futures  May 2012 - March 2013
Urban League of Nebraska, Inc  March 2009 - May 2012
DHHS Nebraska   December 2007 - March 2009
West Corporation   2006 - 2006

Skills
Community Outreach, Grant Writing, Leadership Development, Leadership, Public Policy, Fundraising, Youth Development, Customer Service, Volunteer Management, Organizational..., Program Evaluation, Training, Public Speaking, Strategic Planning, Policy, Program Management, Teaching, Team Building, Coaching, Event Planning, Nonprofits, Grants, Program Development, Community Development, Public Relations, Government, Political Campaigns, Politics, Project Planning, Event Management, Workshop Facilitation, Social Services, Social Networking, Social Media, Mentoring, Non-profit..., Strategic Communications, Community Organizing

Education
Bellevue University   2009 — 2011
Master of Public Administration (MPA), Public Administration

Bethany College   2005 — 2008
BA, History & Political Science

William A. Miller, C.P.M. William A. Miller, C.P.M. Omaha, Nebraska Details
William A. Miller, C.P.M.'s West Corporation Experience March 2011 - May 2013
Job Director, Strategic Sourcing
Industry Railroad Manufacture
Experience
Union Pacific Railroad  October 2014 - Present
Lincoln Financial Group  May 2013 - October 2014
West Corporation   March 2011 - May 2013
First Data Corporation  August 2009 - December 2009
First Data Corporation  December 2008 - August 2009
First Data Corporation  June 2005 - December 2008
First Data  June 2004 - August 2005
First Data Corp  October 1998 - May 2003
First Data Corporation  June 1995 - October 1998
Applied Communications, Inc.   1992 - 1995

Skills
Acquisition Integration, Strategic Planning, Operations Management, Policy, Administration, SOX, Procurement, Category Management, Rationalization, Strategic Sourcing, Process Improvement, Contract Negotiation, Vendor Relationships, Vendor Management, Management, Sarbanes-Oxley Act, Cross-functional Team..., Program Management, Outsourcing, Leadership, Project Management, Sourcing, Strategy

Education
Bellevue University   2008 — 2010
MA, Management

University of Nebraska at Omaha   1990 — 1994
Bachelors, Music

University of Tennessee at Martin   1989 — 1990
BM, Music

Hastings College   1987 — 1989
BM, Music, English

ISM
C.P.M., Certfied Purchasing Manager

ISM
A.P.P., Accredited Purchasing Practitioner

Valley High

Tracy Kempkes Tracy Kempkes Greater Omaha Area Details
Tracy Kempkes's West Corporation Experience March 1995 - October 2009
Job Director of Technology at HansenMueller®; Upward Basketball CoDirector
Industry Wholesale
Experience
Hansen-Mueller®  June 2013 - Present
Gordmans  September 2012 - June 2013
Gordmans, Inc.   January 2010 - September 2012
PRIDE-Omaha, Inc.   October 2009 - March 2012
Client Resources, Inc.   November 2009 - December 2009
West Corporation   March 1995 - October 2009
West Corporation   April 2009 - September 2009
West Interactive  January 2003 - April 2008
West Interactive  June 1998 - January 2003
West Interactive  March 1995 - June 1998

Skills
E-commerce, Infrastructure Projects, Vendor Management, Expense Management, Telecommunications, Project Coordination, Service Delivery, Technology Management, Product Development, SaaS, Infrastructure, Management, ITIL, Process Improvement, Event Management, Call Centers, Training, Disaster Recovery, Information Technology, Data Center, Project Management, Integration, Retail, Software Documentation, IT Management, SDLC, Servers, Security, SharePoint, Technical Support, Troubleshooting, CRM, System Administration, Enterprise Architecture, Team Leadership, IT Service Management, Software Project..., Cloud Computing, Cross-functional Team..., VMware, VoIP, Cloud Computing IaaS, Cisco Cloud Web Security, IT Strategy, Business Analysis, Requirements Analysis, Visio, Active Directory, Network Security

Education
AIM IT Leadership Academy - Class 3 Participant at AIM Institute   2010 — 2011

Bellevue University   1995 — 1997
Bachelor of Science, Business Management

Lewis Central Senior High School   1983 — 1987
Diploma

New Horizons
ITIL v3 Foundation Certification, ITIL v3 Foundation

Charles Shumway Jr Charles Shumway Jr Raleigh-Durham, North Carolina Area Details
Charles Shumway Jr's West Corporation Experience November 2013 - April 2014
Job Recruiting Assistant at Xerox Corporation
Industry Human Resources
Experience
Xerox  September 2015 - Present
Bellevue University  April 2014 - September 2015
Frankel Staffing Partners  May 2015 - July 2015
West Corporation   November 2013 - April 2014
West Corporation   May 2013 - October 2013
West Corporation   April 2012 - May 2013
New Hope Baptist Fellowship   January 2009 - February 2010
Midwestern Baptist College, SBC   January 2004 - January 2009

Skills
Recruiting, Human Resources, Human Resource..., Compensation & Benefit, HRIS, Leadership, Management, Process Improvement, Customer Service, Employee Benefits, Supervisory Skills, Personnel Management, Team Building, Telecommunications, Training, Vendor Management, Account Management, Call Centers, Non-profit..., Customer Experience, Office Administration, SAS Programming, Data Analysis, Enterprise Data, SQL, Organization Management, Business Analytics, Microsoft Office, Organizational..., PeopleSoft, Public Speaking, Strategy, Team Leadership, Coaching, Interviews, Customer Escalation..., Strategic Planning, Customer Satisfaction, Customer Retention, Retail Sales, Policy, Telecommunications..., Testing, Budgets, Performance Management, Employee Relations, Employee Training, Taleo, IBM Kenexa

Education
Bellevue University   2012 — 2016
Master of Science in Management (M.S.M.), Human Resource Management

Midwestern Baptist College, SBC   2006 — 2008
Bachelor of Arts (B.A.), Ministry Studies

Keele Taylor MA,PHR,SHRM-CP Keele Taylor MA,PHR,SHRM-CP Greater Omaha Area Details
Keele Taylor MA,PHR,SHRM-CP's West Corporation Experience May 2001 - April 2003
Job Human Resources Manager at Golden Living, Omaha facility
Industry Human Resources
Experience
Golden Living  July 2015 - Present
Nebraska Furniture Mart  December 2011 - July 2015
Manpower, Inc.   February 2008 - December 2011
PayPal  March 2007 - February 2008
Central States Indemnity-Berkshire Hathaway   April 2003 - March 2007
West Corporation   May 2001 - April 2003

Skills
Recruiting, Interviews, Employee Relations, Human Resources, Management, Leadership, Talent Acquisition, Hiring, Coaching, People Skills, Employee Benefits, Job Coaching, College Recruiting, Time Management, Onboarding, Employment Law, Applicant Tracking...

Education
HRCI   2012 — 2016
PHR

Bellevue University   2007 — 2009
Masters

Midland University   1998 — 2002
Bachelors Degree

Society Human Resources Management
SHRM-CP

Laura Pullen Laura Pullen Greater Omaha Area Details
Laura Pullen's West Corporation Experience November 2010 - Present
Job Technical Project Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation   November 2010 - Present
Jelecos Systems   January 2005 - October 2010
Goodkind & Goodkind   January 2004 - January 2005
ConAgra Foods, Inc  January 1999 - January 2003

Skills
Project Management, Process Improvement, Data Center, SDLC, Vendor Management, Visio, Troubleshooting, Program Management, Call Centers, Testing, PMP, Budgets, Integration, Security, Software Documentation, Telecommunications, Project Planning, Requirements Analysis, ITIL, Business Analysis, Management, Leadership, Disaster Recovery, Analysis, IT Management, Microsoft SQL Server, Networking, SharePoint, Team Leadership, Databases, Cisco Technologies, System Administration, Cloud Computing, Business Intelligence, IT Strategy, MS Project, Microsoft Exchange

Education
Bellevue University   2001 — 2002
B.S, Organizational Communications

Iowa Western Community College   1997 — 2000
A.S, Microcomputer Support Specialist

John Svoboda John Svoboda Greater Denver Area Details
John Svoboda's West Corporation Experience June 2009 - May 2010
Job Connecting Employers with the Largest Online Community of Developers
Industry Internet
Experience
Stack Overflow  May 2015 - Present
The Green Solution  October 2014 - April 2015
Placeable  August 2013 - April 2014
mGive  March 2013 - August 2013
ATBS  May 2010 - October 2012
West Corporation   June 2009 - May 2010
City Wide Maintenance of Omaha   May 2008 - June 2009
GiftCertificates.com  March 2007 - May 2008
LION, Inc.   July 2002 - March 2007

Skills
Salesforce.com, Sales, Lead Generation, Sales Process, Sales Management, Sales Operations, Business Development, B2B, Management, Account Management, Leadership, Customer Service, Microsoft Office, New Business Development, Team Leadership, Training, Marketing, SaaS, Business Networking, Competitive Analysis, Program Management, Cold Calling, Contract Negotiation, Direct Sales, Social Networking, Strategic Partnerships, Incentive Programs, Negotiation, Solution Selling, Coaching, Trade Shows, Hiring, E-commerce, Enterprise Software, Forecasting, Call Centers, Conflict Resolution, Selling Skills, Inside Sales, Consultative Selling..., Sales Leadership..., Reward Systems, Development Of Employees, Hubspot, Adobe Software, Sales Skills Training, Trade Show..., Recruiting, Technical Recruiting

Education
Bellevue University   1996 — 2002
BA, Organizational Communications

Bellevue East   1991 — 1995
College/University Preparatory and Advanced High School/Secondary Diploma Program

University of Nebraska at Kearney

A. Eyimin A. Eyimin Greater Omaha Area Details
A. Eyimin's West Corporation Experience August 2014 - Present
Job Prior Authorization Representative at West Corporation
Industry Insurance
Experience
West Corporation   August 2014 - Present
West Corporation   September 2013 - June 2014
Bellevue University  March 2011 - June 2012

Skills
Microsoft Office, Research, Writing, Excel, Word, Microsoft Excel, Access, Social Media, Critical Thinking, Data Entry, Microsoft Word, Public Speaking, Training, PowerPoint, Customer Service, Teamwork, Analysis, Outlook, Team Leadership, Time Management, Management, Leadership

Education
Bellevue University   2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General

Lycee Sainte Marie   2002 — 2009
Highschool Diploma

Colleen M. Dunn, M.A. Colleen M. Dunn, M.A. Greater Omaha Area Details
Colleen M. Dunn, M.A.'s West Corporation Experience December 2007 - February 2008
Job Undergraduate Academic Advisor at Bellevue University
Industry Higher Education
Experience
Bellevue University  August 2008 - Present
Omaha Charity and Benefit Group   2010 - 2013
West Corporation   December 2007 - February 2008
Goodwill  2003 - 2006

Skills
Leadership Development, Teaching, Staff Development, Career Development, Curriculum Design, Coaching, Student Engagement, Organizational..., Job Search, Resume Writing, Customer Service, Leadership, Student Affairs, Enrollment Management, Curriculum Development, Academic Advising, Program Development, E-Learning, Distance Learning, Training, Program Management, Policy, Conflict Resolution, Instructional Design, Student Development, Fundraising, Career Counseling, Workshop Facilitation, Program Evaluation, Grant Writing, Admissions

Education
Bellevue University   2009 — 2011
Masters of Arts, Leadership

University of Nebraska at Omaha   2003 — 2006
Bachelors of Science, Psychology/Behavioral Neuroscience

Bradley University   1988 — 1990
Bachelor's Degree started, Political Science and Government

Nancy Bergantzel Nancy Bergantzel Greater Denver Area Details
Nancy Bergantzel's West Corporation Experience September 2013 - Present
Job Solutions Consultant
Industry Information Technology and Services
Experience
West Corporation   September 2013 - Present
Freelance  February 2009 - September 2013
Tridaq  November 2010 - December 2011
Examiner.com  March 2009 - December 2010
West Corporation   May 2008 - February 2009
West Notifications Group - a division of West Interactive   2008 - 2009
West Interactive Corporation  December 1998 - May 2008
Trinity Terra Nova Ministry   January 2005 - May 2007
DPRC  December 1997 - December 1998
Priority Data Systems  February 1995 - December 1997

Skills
Software Documentation, Project Management, Training, Management, Account Management, Vendor Management, Telecommunications, Sales Presentations, Call Centers, Competitive Analysis, CRM, Quality Assurance, Business Intelligence, Process Improvement, Customer Satisfaction, Visio, Product Management, Business Analysis, Applications, Sales, Software Development, Customer Service, Team Management, SaaS, Documentation, Product Development, Market Research, Testing, Sales Operations, Selling, Requirements Gathering, Customer Experience, Technical Support, Consulting, MS Office Suite, Demos, RFP Response, Technical Writing, Custom Application..., Sales Proposals, Knowledge Management, QuickBooks, General Administrative..., Accounting for Small..., Quicken, Payroll, Invoice Processing, Accounts Receivable, Accounts Payable, Prezi

Education
Bellevue University   2001 — 2002
BS, EBusiness/Business

Metropolitan Community College   1992 — 1996
Associates, Computer Programming

Jeremy Aschenbrenner Jeremy Aschenbrenner Oshkosh, Wisconsin Area Details
Jeremy Aschenbrenner's West Corporation Experience January 2012 - October 2014
Job CRM Consulting Manager at Ledgeview Partners
Industry Information Technology and Services
Experience
Ledgeview Partners  February 2015 - Present
Ledgeview Partners  October 2014 - February 2015
West Corporation   January 2012 - October 2014
West Corporation   August 2010 - January 2012
West Business Services  August 2004 - August 2009
Combined Locks Police Department   July 2003 - August 2004
Super Bowl   1997 - 2004

Skills
Call Centers, Call Center, Training, Team Leadership, Telecommunications, Business Analysis, Customer Satisfaction, Software Documentation, Customer Service, Microsoft Office, Account Management, Management, Leadership, CRM, Process Improvement, Team Building, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Solution Selling, Visio, Project Management, Staff Supervision, Business Requirements, Software Development..., Managing Remotely, User Acceptance Testing, Troubleshooting, Salesforce.com, Vendor Management, SDLC, Analysis, Business Process

Education
Bellevue University   2013 — 2015
Bachelor of Science (BS), Business Analysis and Management

Fox Valley Technical College   2009 — 2012
Associate of Applied Science, IT - Programmer / Analyst

Fox Valley Technical College   2001 — 2003
Associate Degree, Criminal Justice/Police Science

Shanna Fisichella Shanna Fisichella Greater Omaha Area Details
Shanna Fisichella's West Corporation Experience April 2012 - March 2013
Job .
Industry Accounting
Experience
Accelerant Technologies, LLC  May 2014 - Present
Cornerstone Staffing, Inc  March 2013 - October 2013
West Corporation   April 2012 - March 2013
CDM Service Group, Inc  May 2010 - April 2012
Omaha Police Department  July 2009 - April 2012
FILnet, Inc   February 2003 - December 2005
Hewlett Packard  June 1994 - January 2003
Ketel, Thorstenson, & Co   June 1992 - June 1994
KPMG Peat Marwick  January 1992 - March 1992
Mount Rushmore Mountain Co   May 1991 - September 1991

Skills
Iso 9000, Internal Audit, General Ledger, Accounting, Auditing, Payroll, Accounts Payable, Accounts Receivable, Analysis, Management, Financial Statements, Fixed Assets, Mergers & Acquisitions, Journal Entries, Account Reconciliation, Finance, Process Improvement, Budgets, Financial Analysis

Education
The University of South Dakota
Bachelor of Science, Accounting

Baylor University
Bachelor, Business Administration; Finance

Diana Wade Diana Wade Greater Omaha Area Details
Diana Wade's West Corporation Experience September 1998 - February 2007
Job Systems Analyst at Methodist Health System
Industry Information Technology and Services
Experience
Nebraska Methodist Health System  December 2011 - Present
Hayneedle  November 2009 - August 2011
First Data  February 2007 - May 2009
West Corporation   September 1998 - February 2007

Skills
Microsoft Office, Project Management, Access, Call Centers, Databases, Management, Program Management, Quality Assurance, SDLC, SharePoint, Software Documentation, Vendor Management, Business Analysis, Process Improvement, Requirements Gathering, Troubleshooting

Education
Bellevue University
Bachelor of Science, Management of Information Systems (MIS)

Chet Palmer Chet Palmer Greater Omaha Area Details
Chet Palmer's West Corporation Experience November 2001 - July 2003
Job Database Analyst at Caesars Entertainment Corporation
Industry Marketing and Advertising
Experience
Caesars Entertainment Corporation  June 2014 - Present
Caesars Entertainment Corporation  September 2012 - June 2014
Physicians Mutual  January 2012 - June 2012
CSG Systems  July 2008 - December 2011
DRI Title & Escrow  July 2003 - July 2008
West Corporation   November 2001 - July 2003
eOne Group  May 2001 - November 2001

Skills
Process Improvement, Account Management, Visio, Business Analysis, Call Center, Microsoft Office, Team Building, Customer Service, Marketing, Management, Leadership, Employee Benefits, Business Development, Strategic Planning, Call Centers

Education
Bellevue University   2006 — 2007
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities

University of Nebraska at Omaha   1992 — 2003

Crystal Michalski Crystal Michalski Greater Omaha Area Details
Crystal Michalski's West Corporation Experience January 2015 - Present
Job Recruiting Specialist at West Corporation
Industry Telecommunications
Experience
West Corporation   January 2015 - Present
Wal-Mart  May 2006 - Present
McDonald's Corporation  January 2004 - February 2007
Marriott International  January 2003 - October 2003
McDonalds dba Darmco Corporation   September 1998 - June 2002

Skills
Microsoft Office, Multi-line Phone, Customer Service, Management, Interviewing Skills, Performance Appraisal, Constructive Feedback

Education
Bellevue University   2010 — 2012
Master, Dual Concentration in Human Resource Management and Human Capital Management

University of Nebraska at   2000 — 2009
BSBA, Personnel Management, minor in Marketing

Allen Helms Allen Helms Greater Omaha Area Details
Allen Helms's West Corporation Experience August 2013 - Present
Job Supervisor, IS Business Analysts at West Asset Management
Industry Insurance
Experience
West Corporation   August 2013 - Present
Millard Athletic Association  August 2012 - Present
NRECA  May 2012 - July 2013
Lincoln Financial Group  May 2010 - May 2012
Mutual of Omaha  February 2008 - May 2010
infoUSA  February 2005 - February 2008
US Army  January 1997 - February 2005

Skills
Operations Management, Quality Assurance, Process Improvement, Change Management, Vendor Management, Strategic Planning, Business Process..., Leadership, Logistics, Insurance, Management, Cross-functional Team..., Contract Management, Program Management, Performance Management, Training, Analysis, Access, Budgets, Business Analysis, Six Sigma, Data Analysis, Forecasting, Human Resources, Coaching, Customer Service, Team Management, Team Leadership, Procurement, ERP, Negotiation, Business Intelligence, Team Building, Risk Management, Project Management

Education
University of Maryland University College   2013 — 2013
Executive Leadership Development

Bellevue University   2007 — 2008
MBA, International Management

Bellevue University   2005 — 2007
BS, Management Information Systems

Millard West High School   1995 — 1996

Millard South High School   1993 — 1995

Saguaro High School   1992 — 1993

Angie Keightley Angie Keightley Papillion, Nebraska Details
Angie Keightley's West Corporation Experience May 1993 - December 1994
Job Developer 3 at American Enterprise
Industry Information Technology and Services
Experience
American Enterprise  November 2000 - Present
World Insurance Company  November 1999 - November 2000
Peoples Natural Gas  August 1997 - November 1999
First Data Resources  February 1997 - August 1997
Matrixx Marketing  December 1994 - February 1997
West Corporation   May 1993 - December 1994

Skills
Insurance, Health Insurance, Business Analysis, Process Improvement, Software Documentation, SQL, Data Analysis

Education
Bellevue University   2005 — 2006
BS, MIS

Iowa Western Community College   1991 — 1993
AS, Computer Programming

John Chesters, CISSP John Chesters, CISSP Greater Omaha Area Details
John Chesters, CISSP's West Corporation Experience 2004 - 2007
Job Senior Systems Analyst Information Security at ConAgra Foods, Inc.
Industry Consumer Services
Experience
ConAgra Foods, Inc.   2007 - Present
West Corporation   2004 - 2007
First National Bank of Omaha  1992 - 2003

Skills
Information Security, CISSP, SME Encryption..., IT Governance, IT Audit, Business Continuity /..., Information Technology, IT Risk Assessment and..., IT Strategy,..., Disaster Recovery, Business Continuity, Risk Assessment, IT Strategy, Encryption, Governance

Education
Bellevue University   2010 — 2011
Bachelor Management Information Systems (MIS), Computer Technologies, 4.0

Metropolitan Community College   1993 — 1998
Associate of Applied Science, Network Technologies; MicroComputer Repair

Tina M. Miller Tina M. Miller Omaha, Nebraska Details
Tina M. Miller's West Corporation Experience 2001 - 2002
Job Director / Senior Level Leader Contact Center Operations / Project Management / Client Services
Industry Banking
Experience
WebEquity Solutions - A Moody's Analytics Company  January 2015 - Present
WebEquity Solutions— A Moody’s Analytics Company   June 2014 - December 2014
Hayneedle  February 2012 - June 2014
Hayneedle, Inc.   March 2011 - February 2012
Hayneedle, Inc.   February 2009 - March 2011
Hayneedle, Inc.   February 2007 - February 2009
Hayneedle, Inc.   February 2006 - February 2007
Hayneedle, Inc.   February 2004 - February 2006
Intellitek, Incorporated   2002 - 2004
West Corporation   2001 - 2002

Skills
Call Center, Customer Relations, Vendor Relations, Analytics, Vendor Management, Process Improvement, Operations Management, Customer Service, Account Management, Business Analysis, Quality Assurance, Customer Satisfaction, E-commerce, Client Services, Online Marketing, Visio, Microsoft Office, Excel, Team Leadership, ERP, Workforce Management, Outlook, Budgeting, Problem Solving, Business Intelligence, Online Advertising, Microsoft Excel, Management, Project Management, Budgets, Financial Services, Leadership, Call Centers, Cross-functional Team..., Analysis, Forecasting, CRM, Competitive Analysis, Team Building, Customer Experience, Retail, Data Analysis, Strategy, Time Management, Training, Project Planning, Salesforce.com, Team Management, Inventory Management, Business Strategy

Education
Bellevue University
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, 3.5

Bellevue University
Bachelor of Science (BS), Project Management, 3.9

Bellevue University
Bachelor of Science (BS), Business Management, 3.9

Cindy Meier, MA, BS Cindy Meier, MA, BS Greater Omaha Area Details
Cindy Meier, MA, BS's West Corporation Experience August 2014 - Present
Job Business Analyst at West Corporation
Industry Information Services
Experience
West Corporation   August 2014 - Present
Bellevue University  March 2010 - Present
Baker Communications  August 2008 - October 2009
Werner Enterprises  March 2000 - August 2008
First Data Resources  September 1999 - February 2000
Ameritrade Holding Corporation  March 1997 - November 1998

Skills
Public Speaking, Team Building, Customer Service, Call Center, Microsoft Office, Coaching, PowerPoint, Project Management, Information Technology, Team Leadership, Leadership Development, Software Documentation, Training, Program Management, Process Improvement, Networking, Leadership, Troubleshooting, Budgets, Telecommunications, System Administration, Strategic Planning, Technical Support, Staff Development, Analysis, Higher Education, Project Planning, Organizational..., Teaching, Management, Adult Education, Policy, Fundraising, Data Analysis, Nonprofits, Community Outreach, Program Development

Education
Bellevue University   2007 — 2009
Master of Arts (M.A.), Communication Studies

Bellevue University   1993 — 1995
Bachelor of Science (B.S.), Psychology, Sociology, Womens Studies

Metropolitan Community College   1991 — 1993
Associate, General Education

Brent Hawkins Brent Hawkins Greater Omaha Area Details
Brent Hawkins's West Corporation Experience September 2007 - November 2007
Job Information Security Officer at First Data Corporation
Industry Computer & Network Security
Experience
First Data Corporation  July 2014 - Present
IT consultant Self Employed  March 2009 - Present
Ciber  July 2008 - March 2009
Pamida  June 2008 - June 2008
Securities America, Inc. Member FINRA/SIPC   December 2007 - April 2008
West Corporation   September 2007 - November 2007
First Data Corporation  July 2007 - September 2007
Contractor for Vertrue, Inc.   March 2007 - June 2007
Omaha World-Herald Company  December 2005 - March 2007
Union Bank & Trust  2001 - 2005

Skills
Information Security, Computer Security, Disaster Recovery, Network Security, Data Security, PCI DSS, CISSP, Security Awareness, Information Assurance, Vulnerability Management, Vulnerability Assessment, Business Continuity, Information Technology, Risk Assessment, Application Security, Security Audits, Active Directory, IT Strategy, Penetration Testing, Risk Management, Compliance, VPN, Encryption, Firewalls, Security, Checkpoint, Juniper, Internet Security, Governance, HIPAA, Malware Analysis, Intrusion Detection, Network Engineering, Regulatory Requirements, Microsoft Technologies, Linux, Gap Analysis, Budget Management, Change Management, Access Management, Information Security..., 3rd Party Risk..., Physical Security, Citrix, Packet Analysis, Technical Documentation, Security Consulting, Patch Management, Thought Leadership, IT Management

Education
Bellevue University
Bachelor of Science (BS)

University of Nebraska-Lincoln
Bachelor of Arts (B.A.)

Walden Preparatory

Amy Hendren, PHR Amy Hendren, PHR Greater Omaha Area Details
Amy Hendren, PHR's West Corporation Experience April 2006 - Present
Job Office Manager at Small Miracle Childcare
Industry Human Resources
Experience
Small Miracle Childcare and Preschool Learning Center   May 2013 - Present
West Corporation   April 2006 - Present
West Corporation   December 2008 - May 2013
West Corporation   August 2004 - January 2005

Skills
Hiring, Compliance, Employment Law, Technical Recruiting, Policy, Interviewing, EEO, Unemployment Claims, Workers Compensation, OFCCP, Vendor Management, PeopleSoft, Talent Acquisition, Recruiting, Interviews

Education
Bellevue University   2013 — 2015
Master of Science (MS), Human Resources Management/Personnel Administration, General

Wayne State College
Business Administration, Human Resource Management

Peggy (O'Gara) Stone Peggy (O'Gara) Stone Greater Omaha Area Details
Peggy (O'Gara) Stone's West Corporation Experience December 2007 - September 2008
Job Account Manager
Industry Consumer Goods
Experience
Scentsy, Inc.   July 2009 - October 2012
West Corporation   December 2007 - September 2008
Getty Images  2006 - 2007
Corbis  1999 - 2006

Skills
Marketing Strategy, Marketing, Account Management, Sales, Digital Asset Management, Management, Customer Satisfaction, Customer Service, Online Advertising, Sales Operations, Selling, Strategic Partnerships, Training, Event Planning, Contract Negotiation, Call Centers, Business Strategy, Business Development

Education
Bellevue University   2011 — 2012
BS

Metropolitan   1994 — 1997
EIG

Millard South

Jennifer Goos Jennifer Goos Greater Omaha Area Details
Jennifer Goos's West Corporation Experience August 2001 - April 2006
Job Senior Integration Specialist at PeopleNet
Industry Internet
Experience
PeopleNet  June 2011 - Present
Hayneedle  April 2006 - May 2011
West Corporation   August 2001 - April 2006
Walt Disney World  August 1995 - August 1997

Skills
E-commerce, Business Analysis, Vendor Management, Organization, Call Center, Project Management, Integration, Management, Call Centers, Team Building, Quality Assurance, Leadership, Software Documentation, Security, Customer Service, Analysis, Oracle, CRM, IT Management, Process Improvement, Budgets, SDLC

Education
Bellevue University   1996 — 1998
BS, Marketing Management

Omaha Central High School   1990 — 1993
HS Diploma, College Prep

Stephanie Kump Artist Stephanie Kump Artist Greater Omaha Area Details
Stephanie Kump Artist's West Corporation Experience January 2014 - Present
Job Owner at Mystic Dreams Wild by Design Art Gallery
Industry Arts and Crafts
Experience
West Corporation   January 2014 - Present
Buttons & Bows Respite Care   December 1994 - Present
Mystic Dreams Wild by Design Art Gallery   December 2007 - March 2014

Education
Bellevue University   2005 — 2014
Bachelor's Degree, Communicaations, 3.4

Bellevue University   2005 — 2014
Bachelor's Degree, Fine/Studio Arts, General, 3.4

Kimberly Lyles Kimberly Lyles Greater Omaha Area Details
Kimberly Lyles's West Corporation Experience August 2007 - April 2010
Job
Industry Information Technology and Services
Experience
Omaha Steaks  April 2015 - Present
CSS Staffing  July 2013 - April 2015
CSS Staffing  August 2010 - July 2013
West Corporation   August 2007 - April 2010
ConAgra Foods, Inc  September 2005 - May 2007
ConAgra Foods, Inc.   December 2004 - September 2005

Skills
Security, Disaster Recovery, Troubleshooting, Information Security, Software Documentation, Unix, IT Audit, Leadership, Program Management, Access, Risk Management, Databases, CISA, Analysis, Process Improvement, Governance, Testing, Vendor Management, Operating Systems, Technical Support, Integration, HIPAA, Enterprise Risk..., System Administration, Sarbanes-Oxley, Business Continuity, Computer Security, Incident Management, Project Management, Project Planning, Agile Methodologies, SDLC, Sarbanes-Oxley Act, Requirements Analysis, IT Management, Digital Certificates, PCI DSS, Putty, RSA Archer eGRC, Business Administration, Mentoring, Project Scope..., Policy Analysis, Compliance, Data Loss Prevention, Information Technology, Management

Education
Bellevue University
Master's degree

Bellevue University   2004 — 2006
Master of Business Administration (MBA)

Bellevue University
B.S

Todd Griffith Todd Griffith Greater Omaha Area Details
Todd Griffith's West Corporation Experience February 2013 - Present
Job
Industry Telecommunications
Experience
West Corporation   February 2013 - Present
West Corporation   January 2010 - Present

Skills
SIP, Routing, Architecture, Design, Team Leadership, Technical Leadership, CTI, IVR, Integration, Software Development, Genesys, Call Center, Telephony, Telecommunications, SDLC, Requirements Analysis, VoIP, Vendor Management, Requirements Gathering, Visio, Business Analysis, Enterprise Architecture, Unix, Unified Communications, SQL, Solution Architecture, Avaya, Software Project..., Cloud Computing, Databases, Process Improvement, Business Requirements, PL/SQL, IT Strategy, Testing, System Deployment, Troubleshooting, Contact Centers, Oracle, Solaris, IT Management, Systems Analysis, Workforce Management, Software Documentation, Linux, Microsoft SQL Server, Business Intelligence, Call Centers

Education
University of Denver   2005 — 2009
Masters

Bellevue University   1997 — 1999
BA

Central High School

Anna Studer Anna Studer Greater Omaha Area Details
Anna Studer's West Corporation Experience May 2010 - June 2013
Job Client Services Relationship Manager at West Interactive
Industry Information Technology and Services
Experience
West Interactive  June 2013 - Present
West Corporation   May 2010 - June 2013
West Corporation   October 2010 - June 2011
Sitel  January 2007 - December 2010
Sitel  January 2004 - January 2007
Sitel  January 2003 - January 2004

Skills
Coaching, Training, Call Center, Program Management, Employee Training, Telecommunications, Customer Experience, Vendor Management, CRM, Call Centers, Sales, Customer Retention, Customer Satisfaction, Account Management, Team Management, Outsourcing, Operations Management, Team Leadership, Performance Management, BPO, Process Improvement

Education
Bellevue University
Bachelor of Science, Business

Amy Dudgeon Amy Dudgeon Greater Omaha Area Details
Amy Dudgeon's West Corporation Experience November 2008 - May 2011
Job Human Factors Engineer at Union Pacific Railroad
Industry Insurance
Experience
Union Pacific Railroad  May 2011 - Present
West Corporation   November 2008 - May 2011
Woodmen of the World  September 2006 - November 2008
VitalSigns, Inc   January 2005 - August 2006

Skills
Visio, HTML, User Interface, Agile Methodologies, Requirements Analysis, XML, SDLC, SQL, Software Documentation, Java, User Interface Design, CSS, Business Analysis, JavaScript, Web Development, Software Development, Information Architecture, Project Management, Integration, Analysis, PHP, Web Services

Education
Human Factors International   2008 — 2008
CUA, Human Factors

Bellevue University   2000 — 2004

Bellevue East High School   1996 — 2000

Greg Pagett Greg Pagett Greater Omaha Area Details
Greg Pagett's West Corporation Experience 2005 - 2007
Job Data Analyst Jack Link's Beef Jerky
Industry Information Services
Experience
Jack Link's Beef Jerky  October 2012 - Present
Oriental Trading Company  July 2009 - August 2012
Volunteer Boy Scouts of America   2006 - January 2011
Cox Media Group  July 2007 - June 2009
West Corporation   2005 - 2007
west corporation   1998 - 2005

Skills
VB.NET, Call Center, Data Analysis, HTML, T-SQL, ASP.NET, MySQL, DB2, Geographic Information..., SQL, Process Improvement, Business Analysis, Project Management, Process Analysis, Vendor Management, Access, Microsoft SQL Server, Microsoft Office, Visio, SDLC, COBOL, SharePoint, Training, Management, Software Documentation, Databases, Call Centers

Education
University of Nebraska at Omaha   2007 — 2014
Masters in Geography, Human, Cultural and Social

Bellevue University   2000 — 2005
BS, Business Information Systems

Creighton Prep   1991 — 1995
General, General

Chris Whitehill Chris Whitehill Greater Omaha Area Details
Chris Whitehill's West Corporation Experience April 2010 - September 2012
Job Manager Information Services (IS) at Blue Cross and Blue Shield of Nebraska
Industry Information Services
Experience
Blue Cross and Blue Shield of Nebraska  October 2012 - Present
West Corporation   April 2010 - September 2012
West Corporation   July 2008 - April 2010
West Corporation   April 2008 - July 2008
West Corporation   October 2007 - April 2008
West Corporation   July 2004 - October 2007
West Corporation   January 2001 - July 2004
Immanuel Village   December 1998 - February 2001

Education
Bellevue University   2011 — 2015
BS Management Information Systems (MIS), Computer Science

Metropolitan Community College   2002 — 2011
Computer Science

Omaha North High School   1996 — 2000
Diploma

Stacey Salmon Stacey Salmon Parker, Colorado Details
Stacey Salmon's West Corporation Experience June 2010 - October 2010
Job Recruiter
Industry Information Technology and Services
Experience
Arrow Electronics  April 2015 - Present
Zycron  May 2014 - March 2015
Modis  January 2012 - April 2014
Williams, Williams & McKissick   January 2011 - October 2011
West Corporation   June 2010 - October 2010
TEKsystems  December 2005 - February 2009
TEKsystems  April 2005 - December 2005
TEKsystems  August 2004 - April 2005

Skills
Applicant Tracking..., Internet Recruiting, Technical Recruiting, Human Resources, Staffing Services, Staff Augmentation, Recruiting, Benefits Negotiation, Talent Acquisition, Temporary Placement, Contract Recruitment, Screening Resumes, IT Recruitment, Resume Writing, Sourcing, Interviews, Permanent Placement, Executive Search, Screening, Vendor Management, Performance Management, HRIS, Recruitment Advertising, PeopleSoft, SharePoint, College Recruiting, Onboarding, Employee Benefits, Reference Checking, Taleo, Employee Engagement, Resume, Cold Calling, Talent Management, Temporary Staffing, Employee Relations, Job Fairs, Outstanding..., Friendly Personality, Leadership, Hiring

Education
Baylor University   2000 — 2004
Bachelor of Arts, Psychology

Ruidoso High School   1996 — 2000

Drew Lewald Drew Lewald Greater Omaha Area Details
Drew Lewald's West Corporation Experience 2003 - 2007
Job Information Services Manager at Marriott International
Industry Information Technology and Services
Experience
Marriott International  March 2015 - Present
Marriott International  March 2010 - Present
PayPal  August 2008 - February 2010
PayPal  March 2007 - August 2008
West Corporation   2003 - 2007
Mutual of Omaha  1998 - 2003
APAC Telemarketing   October 1997 - November 1998
APAC Telemarketing   October 1994 - April 1997

Skills
Business Intelligence, SharePoint, Integration, Microsoft SQL Server, Business Analysis, Servers, SQL, Windows Server, Linux, Customer Service, MS Project, Unix, Troubleshooting, Data Warehousing, VMware

Education
Bellevue University   2007 — 2008
Bachelors, MIS

University of Florida   1990 — 1992
N/A, CIS

Alex Wassem Alex Wassem Greater Omaha Area Details
Alex Wassem's West Corporation Experience June 2011 - Present
Job Account Specialist at West Corporation
Industry Telecommunications
Experience
West Corporation   June 2011 - Present
Qwest Communications  September 1999 - November 2008
ITI Marketing Services  1996 - 1999

Skills
Call Center, Customer Experience, Vendor Management, Customer Satisfaction, Customer Retention, Call Centers, Leadership, Account Management, CRM, Telecommunications, Workforce Management, Telemarketing, Outsourcing, Salesforce.com, Contact Centers, Customer Service

Education
University of Nebraska at Omaha   2010 — 2011
Recertification Program, Secondary Education and Teaching, 3.93

Bellevue University   2000 — 2002
Bachelor of Science (BS), E-Commerce/Electronic Commerce, 4.0

University of Nebraska-Lincoln   1981 — 1987
Bachelor of Science (BS), Secondary Education and Teaching, 3.0

Francie Kinney Francie Kinney Denver, Colorado Details
Francie Kinney's West Corporation Experience August 2013 - July 2014
Job Communications Manager at American Lung Association of the Southwest
Industry Marketing and Advertising
Experience
American Lung Association of the Southwest   October 2014 - Present
American Lung Association in Colorado  August 2014 - October 2014
West Corporation   August 2013 - July 2014
Premier Companies, INC.   October 2012 - July 2013
Media Solutions Corporation   July 2011 - September 2012
Affiliated Foods Midwest  February 2011 - July 2011
Affiliated Foods Midwest  May 2010 - February 2011
Affiliated Foods Midwest  September 2008 - May 2010
Affiliated Foods Midwest  May 2007 - September 2008
Target  August 2006 - April 2007

Skills
Creative Direction, Graphic Design, Email Marketing, Social Media, Advertising, Adobe Creative Suite, Marketing, Graphics, Packaging, Brand Development, Proofreading, Mac, Catalogs, Logo Design, Grocery, Digital Marketing, Merchandising, Web Project Management, Content Management, Attention To Detail, Presentation Preparation, Marketing Communications, Art Direction, Illustration, Direct Mail, Lead Generation, Web Content Management, Client Communication, Eye For Detail, High Energy, Upfront, Presentation Development, Customer Presentations, Group Presentations, Food, Marketing Strategy, Email Strategy, Project Management, Project Coordination, Project Planning

Education
Metropolitan Community College   2014 — 2015
Business Management - Marketing

Milwaukee Institute of Art & Design   2001 — 2005
BFA, Communication Design

Marquette University   2002 — 2003
Introduction to Marketing/Advertising & Basic Journalism

Bellarmine University   2000 — 2001
Arts & Communication

Chuck Cameron Chuck Cameron Washington D.C. Metro Area Details
Chuck Cameron's West Corporation Experience 2000 - 2003
Job Application Development & Integration Center Director at Defense Acquisition University
Industry Defense & Space
Experience
Defense Acquisition University  November 2012 - Present
Defense Acquisition University  June 2011 - November 2012
Defense Acquisition University  June 2003 - June 2011
Cognos  2003 - 2003
West Corporation   2000 - 2003

Skills
Toad, PowerPoint, Business Intelligence, Microsoft SQL Server, Microsoft Excel, Operating Systems, Data Warehousing, Integration, ETL

Education
Bellevue University   2000 — 2003
MBA, Financial Systems

Deanna Langworthy Deanna Langworthy Greater Omaha Area Details
Deanna Langworthy's West Corporation Experience August 1997 - June 1999
Job Director Human Resources at EAD: Engineering, Controls, and Construction Management
Industry Human Resources
Experience
EAD: Engineering, Controls, and Construction Management   December 2014 - Present
Hemphill Search Group  November 2010 - December 2014
Alegent Creighton Health  July 2008 - May 2010
Connect IT Staffing   June 2007 - July 2008
The Guru Alliance   February 2006 - June 2007
Hemphill Search Group  October 2000 - February 2006
Manpower Professional  June 1999 - October 2000
West Corporation   August 1997 - June 1999
Father Flanagan's Boys   November 1993 - July 1997
Children's World Learning Center  January 1991 - September 1993

Skills
Change Management, Training, Project Management, Customer Retention, Talent Acquisition, Employee Relations, Onboarding, Applicant Tracking..., Talent Management, Employee Benefits, Performance Management, College Recruiting, Technical Recruiting, Compliance, Negotiation, HR Consulting, Human Resources, Sourcing, Management, Deferred Compensation, Leadership, New Hire Orientations, Internet Recruiting, CRM, Personnel Management, HRIS, Employment Law, Hiring, Temporary Staffing, Cold Calling, Team Building, Strategy, Career Development, Employee Engagement, Workforce Planning, Program Management, Succession Planning, Conflict Resolution, Employee Training

Education
Bellevue University
Bachelors of Science, Human Resource Management

Saint Mary's High School

Maria Reid, PMP Maria Reid, PMP Greater Omaha Area Details
Maria Reid, PMP's West Corporation Experience May 2011 - January 2013
Job Experienced Senior Project Manager
Industry Financial Services
Experience
First Data Corporation  January 2013 - Present
West Corporation   May 2011 - January 2013
Fiserv  August 1999 - May 2011
APAC Customer Services  June 1997 - August 1999
WorldCom  June 1996 - June 1997
ITI Marketing Services  February 1991 - June 1996
KPMG  March 1988 - December 1991

Skills
Vendor Management, Program Management, Business Analysis, Project Portfolio..., Process Improvement, Agile Project Management, PMP, CSM, CRM, Scrum, Integration, MS Project, Quality Assurance, Software Documentation, SharePoint, Software Development, Telecommunications

Education
Bellevue University   2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management

Bellevue University   1994 — 1997
B.S., Business Administration

Western Carolina University   2001 — 2002
Certificate, Project Manager

Del Alan Hightree Del Alan Hightree Greater Omaha Area Details
Del Alan Hightree's West Corporation Experience January 2003 - August 2006
Job System Administrator at Hotlines Inc
Industry Computer & Network Security
Experience
Hotlines Inc   May 2015 - Present
Omaha Housing Authority  September 2008 - May 2015
DRI Title & Escrow  May 2007 - November 2007
TriCom Technical Services  January 2007 - May 2007
InSearch   2006 - 2007
West Corporation   January 2003 - August 2006

Skills
Servers, Computer Hardware, Windows Server, Network Security, Cisco Technologies

Education
Bellevue University   2008 — 2010
BS, Networking

ITT Technical Institutes   2000 — 2002
AAS, Computer Network Systems

Clarence Allen Keller Clarence Allen Keller Greater Omaha Area Details
Clarence Allen Keller's West Corporation Experience February 2006 - March 2007
Job Owner Midtown Tile Setters LLC
Industry Building Materials
Experience
CRAVE Restaurant  September 2010 - January 2013
Bar 415   May 2009 - July 2011
West Corporation   February 2006 - March 2007

Skills
Call Center, Customer Service, IVR, Avaya, Workforce Management, Customer Satisfaction, Sales, Telephony, Vendor Management, Training, Telecommunications, Team Leadership, Customer Retention, Customer Experience, Microsoft Office, Team Building, Outlook, Project Management, Troubleshooting, Account Management, Budgets, Call Centers, Employee Relations

Education
Bellevue University   2006 — 2009
Bachelors of Science, Information Systems Management

Kerry Knight, MPM Kerry Knight, MPM Greater Omaha Area Details
Kerry Knight, MPM's West Corporation Experience October 2000 - August 2008
Job CAFM & Project Manager at TD Ameritrade
Industry Real Estate
Experience
TD Ameritrade  September 2008 - May 2015
The Tennis Club & Indoor Soccer Center   April 1994 - April 2010
West Corporation   October 2000 - August 2008

Skills
AutoCAD Architecture, Revit, FM: Systems, Archibus, Navisworks, Microsoft Office, Vendor Management, Management, Software Documentation, Budgets, Program Management, Project Management, CRM, Analysis, Project Planning, Sales, Contract Negotiation, Customer Service, Leadership, Process Improvement, Team Building, Business Analysis, Team Leadership, Strategic Planning, Facilities Management, Contract Management

Education
Bellevue University   2011 — 2012
Master of Science in Management of Information Systems, IT Project Management, 3.4

Bellevue University   2007 — 2010
Bachelor of Science (BS), Business, 3.67

University of Nebraska at Omaha   1997 — 1998
Mathematics

Alison Paulson Alison Paulson Greater Omaha Area Details
Alison Paulson's West Corporation Experience
Job Project Manager at West Corporation
Industry Telecommunications
Experience
West Corporation  

Skills
Vendor Management, Process Improvement, Business Analysis, Call Centers, Team Leadership, Project Management, Account Management, Coaching, Operations Management, Team Building, Customer Service, Budgets, Customer Satisfaction, Data Analysis, Strategic Planning, Leadership, Cross-functional Team...

Education
Bellevue University

Donald McDermott Donald McDermott Greater St. Louis Area Details
Donald McDermott's West Corporation Experience October 2006 - June 2008
Job Project Management Consultant at MasterCard Inc
Industry Financial Services
Experience
MasterCard Inc   March 2015 - Present
MasterCard Inc   March 2012 - Present
MasterCard  June 2009 - Present
NetEffects  August 2008 - January 2010
West Corporation   October 2006 - June 2008
First Data Corporation  October 1994 - December 2005

Skills
Payment Systems, Software Development, Credit Cards, Debit Cards, Data Warehousing, SDLC, COBOL, Requirements Analysis, Vendor Management, Software Project..., Requirements Gathering, Business Analysis, Business Requirements, Enterprise Architecture, Integration

Education
Bellevue University   2002 — 2003
BS, Management Information

Bellevue University
Bachelor of Applied Science (BASc), Information Technology

Joshua Wiechman Joshua Wiechman Greater Omaha Area Details
Joshua Wiechman's West Corporation Experience August 2008 - December 2009
Job Architecting simplicity, vibrancy, & robustness to life and code!
Industry Information Technology and Services
Experience
PayPal  August 2011 - Present
PayPal  August 2010 - August 2011
Google  August 2010 - August 2010
Midwest Introductions   2009 - August 2010
West Corporation   August 2008 - December 2009
Creighton University  March 2008 - August 2008

Skills
Java, JavaScript, Linux, Scrum, SQL, XML, PHP, Apache, Web Services, Selenium, jQuery, MySQL, HTML, CSS, Integration, Eclipse, E-commerce, PL/SQL, SOAP, TestNG, AJAX, Database Design, Strategic Planning, Test Automation Tools, Software Quality..., Continuous Integration, Test Automation, Test Planning, Test Management, Maven, C++, Testing, Manual Testing, JIRA, Perl, Eclipse Plugin..., Object Oriented Design, AST, APIs, Servlets, JSON, Web Development, Agile Methodologies, Oracle, Hibernate, GSON, Retrofit, Jackson, REST, bower

Education
Bellevue University   2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management

University of Nebraska at Omaha
B.Sc., Computer Science with a Mathematics minor

University of Nebraska-Lincoln
Bachelor of Science (B.Sc.), Computer Science

Brian Chirhart Brian Chirhart Greater Omaha Area Details
Brian Chirhart's West Corporation Experience May 2015 - Present
Job Network Solutions Design Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation   May 2015 - Present
West Corporation   June 2014 - Present
Sitel  January 2013 - June 2014
West Corporation   December 2010 - January 2013
MSI Systems Integrators  2005 - December 2010
First National Bank of Omaha  1995 - 2003
Gateway  1994 - 1995

Skills
Cisco Technologies, Firewalls, Switches, Network Security, Data Center, Disaster Recovery, Load Balancing, Servers, Virtualization, Network Administration, Server Architecture, CCNA, Routers, TCP/IP, Security, Troubleshooting, Cisco IOS, VoIP, WAN, Networking, Technical Support, LAN-WAN, VPN, Routing, Cisco Nexus, Network Architecture, Cisco Call Manager, CCNP, Network Engineering, Network Design, Wireless Networking, IP, DNS, MPLS, Operating Systems, BGP, OSPF

Education
Bellevue University   2007 — 2008
BIS, Information Technology

Lewis Central High School   1986 — 1990

Chris Rhen Chris Rhen Greater Omaha Area Details
Chris Rhen's West Corporation Experience October 2012 - Present
Job IT
Industry Information Technology and Services
Experience
West Corporation   October 2012 - Present
ConAgra Foods  February 2010 - October 2012
ConAgra Foods  August 2003 - February 2010
ConAgra Foods  November 1998 - June 2003
Mutual of Omaha  November 1996 - November 1998
ConAgra Foods  August 1993 - November 1996
Securities America  August 1992 - August 1993

Skills
VMware ESX, Linux, IT Strategy, System Administration, Data Center, Systems Analysis, Servers, Virtualization, Unix, VMware, Disaster Recovery, Process Improvement, SAP, Business Analysis, ERP, SDLC, Troubleshooting, Integration, Project Management, Change Management, Coaching, Mentoring, SAP R/3, SharePoint, Visio, IT Management, Networking, Oracle, Enterprise Architecture, Software Documentation, Windows Server, Requirements Analysis, Active Directory, Databases, ITIL

Education
Bellevue University
MBA

University of Nebraska at Omaha

Chris Pavlovski, SPHR Chris Pavlovski, SPHR Greater Omaha Area Details
Chris Pavlovski, SPHR's West Corporation Experience 2002 - 2003
Job Training Manager
Industry Human Resources
Experience
VA Nebraska Western Iowa Healthcare System   2013 - Present
Mutual of Omaha  2012 - 2013
Nebraska Department of Labor  2010 - 2011
TD Ameritrade  2009 - 2009
TD Ameritrade  2003 - 2009
West Corporation   2002 - 2003
Ameritrade  1998 - 2001
Saturn of Omaha   1997 - 1998
US Air Force  1994 - 1997

Skills
Training, Instructional Design, Human Resources, Analysis, E-Learning, Employee Relations, Software Documentation, Performance Management

Education
Bellevue University   1988 — 1995
BS, Human Resource Management

Nathaniel Poole Nathaniel Poole Greater Omaha Area Details
Nathaniel Poole's West Corporation Experience January 2012 - July 2013
Job Service Specialist
Industry Insurance
Experience
TriPlus Services, Inc.   June 2015 - Present
Yahoo!  July 2013 - March 2015
West corporation   January 2012 - July 2013
Herzing University  November 2010 - July 2011
Mutual of Omaha  May 2008 - November 2010
Mutual of Omaha  August 2007 - May 2008

Skills
Call Center, Training, Quality Control, Employee Benefits, Customer Satisfaction, Insurance, Lotus Notes, Call Centers, Customer Service, PowerPoint, Microsoft Word, Customer Retention, Employee Relations, Program Management, Team Building, Strategic Planning, Leadership, Process Improvement, Quality Assurance, Coaching, Team Leadership, Leadership Development, Interviews, Human Resources, Microsoft Office, Microsoft Excel, Customer Experience, Team Management, Time Management, Call Center Development, Employee Training, Performance Management

Education
Bellevue University   2006 — 2008
BS, Human Resource Management

Bellevue University   2009 — 2011
Master of Arts (M.A.), Managerial Communication

Metropolitan Community College   2005 — 2006
AA, Business

Cari Burnside Cari Burnside Greater Omaha Area Details
Cari Burnside's West Corporation Experience June 2003 - January 2004
Job Sr Compensation Analyst at HDR
Industry Architecture & Planning
Experience
HDR  April 2015 - Present
First Data Corporation  April 2014 - April 2015
First Data Corporation  December 2006 - April 2014
First Data Corporation  November 2004 - December 2006
UNMC Physicians  January 2004 - November 2004
West Corporation   June 2003 - January 2004
American Agrisurance  1999 - 2003
American Agrisurance  August 1997 - October 1999
American Agrisurance  April 1996 - August 1997

Skills
Internal Communications, Deferred Compensation, Incentive Programs, Workforce Planning, Change Management, Applicant Tracking..., Bonus Programs, Compensation Structures, Employee Engagement, Compensation & Benefit, Job Analysis, Communication Skills, Executive Pay, HR Consulting, Human Resources, Job Design, Job Evaluation, Leadership, Leadership Development, Personnel Management, Process Improvement, Remuneration, Sales Compensation, Vendor Management, Compensation, Organizational..., Onboarding

Education
Bellevue University   1995 — 2001
Masters, Business, Human Resources

Nebraska College of Business   1992 — 1994
Associates, Accounting & Business

Lisa McKee, PCIP, MSSL Lisa McKee, PCIP, MSSL Greater Omaha Area Details
Lisa McKee, PCIP, MSSL's West Corporation Experience 2004 - 2005
Job IT Audit Manager at First Data
Industry Information Technology and Services
Experience
First Data Corporation  March 2014 - Present
Tech Lock Inc   July 2013 - February 2014
First Data Corporation  October 2012 - February 2013
Solutionary  September 2011 - September 2012
Digi-Key Corporation  April 2009 - May 2011
Digi-Key Corporation  February 2008 - April 2009
Client Resources, Inc.   2007 - 2008
EnSite  2006 - 2007
Northern Natural Gas  2006 - 2006
West Corporation   2004 - 2005

Skills
PCI DSS, Security Policy..., Business Analysis, Information Security..., Computer Security, IT Audit, Information Security..., Process Engineering, Security, Security Audits, Information Security, Project Management, Compliance, Technical Writing, Cross-functional Team..., SDLC, Business Continuity, Disaster Recovery, Information Technology, Data Security, Firewalls, Security Awareness, COBIT, IPS, Risk Assessment, IDS, Software Documentation, Security Policy, Vulnerability Management, Payment Industry

Education
Northcentral University   2012 — 2017
Doctor of Business Administration, Computer and Information Security

University of Mary   2009 — 2010
MS, Stategic Leadership

Bellevue University   2002 — 2004
BA, Communication Arts

Bellevue University   2002 — 2004
BS, Maj: Management Information Systems, Min: Organizational Communication

Metropolitan Community College   1998 — 2002
AAS, Computer Programming Technology

Metropolitan Community College   1998 — 2002
AAS, Micrcomputer Programming Technology

Blaise D'Almeida Blaise D'Almeida Greater Omaha Area Details
Blaise D'Almeida's West Corporation Experience December 2011 - February 2013
Job Technical Support Specialist at Kenexa, an IBM Company
Industry Management Consulting
Experience
AAA Life Insurance Company  March 2015 - Present
Kenexa, an IBM Company  March 2013 - Present
Beta Services   January 2009 - Present
West Corporation   December 2011 - February 2013
PayPal  2008 - 2009
PayPal  October 2006 - January 2008
Carlson Hospitality   July 2005 - March 2006
Neotech  January 2002 - January 2004
Neotech  January 1999 - January 2002

Skills
Business Analysis, Business Strategy, Program Management, Risk Management, Business Development, Strategic Planning, Project Management, New Business Development, Team Leadership, Marketing Strategy, Financial Analysis, Account Management, Team Building, Sales, Customer Service, Operations Management, Sales Management, Translation, Interpretation, Management, Analysis

Education
Creighton University   2010 — 2011
Master of Sciences, Portfolio Management

Bellevue University   2007 — 2010
MBA, Management Information Systems

Universite du Benin
Bachelor of Arts, Linguistics

Rick Shukert Rick Shukert Greater Omaha Area Details
Rick Shukert's West Corporation Experience December 2002 - May 2004
Job Project Manager at Mutual of Omaha
Industry Information Technology and Services
Experience
Mutual of Omaha  June 2014 - Present
First Data Corporation  August 2011 - June 2014
Aureus Group  February 2011 - July 2011
Yahoo!  July 2010 - February 2011
Help Desk Institute  May 2009 - August 2010
Planet Consulting  February 2008 - March 2010
EMS Inc  2004 - 2008
West Corporation   December 2002 - May 2004

Skills
Active Directory, Analytics, Business Analysis, Call Center, Call Centers, Change Management, Citrix, Customer Service, Data Analysis, Help Desk Support, IT Management, IT Service Management, ITIL, Information Technology, Management, Microsoft Exchange, Microsoft Office, Process Improvement, Program Management, Project Management, Requirements Gathering, SDLC, Service Desk, SharePoint, Software Documentation, System Administration, Team Leadership, Technical Support, Training, Troubleshooting, Vendor Management, Visio, Windows 7, Windows Server, XP

Education
Bellevue University   2010 — 2011
Bachelors of Science, Management Information Systems

Metropolitan Community College   2000 — 2004
Associates, Networking Technology

Jacqueline or Jackie Page MBA, MIS, Business Owner Jacqueline or Jackie Page MBA, MIS, Business Owner Greater Omaha Area Details
Jacqueline or Jackie Page MBA, MIS, Business Owner's West Corporation Experience August 2003 - July 2005
Job Property Manager at
Industry Information Technology and Services
Experience
Hayes Estate   January 2006 - Present
U.N.M.C./Modis   August 2012 - August 2012
Aureus Group  June 2011 - July 2011
Teksystems  April 2011 - May 2011
TEKsystems  April 2008 - November 2008
Teksystems  April 2008 - May 2008
ALR Systems & Designs   August 2007 - September 2007
FedEx  July 2006 - September 2007
West Corporation   August 2003 - July 2005
Omnium Worldwide  June 2002 - January 2003

Skills
Software Documentation, Troubleshooting, Networking, Security, Management, Windows, Call Centers, Training, Process Improvement, Technical Support, Active Directory, Windows 7 Migration, Analysis, Mac, TCP/IP, Access, Hardware, Software Installation, Analyst Relations, Telecommunications, Citrix, Migration Projects, Linux, Help Desk Support, Microsoft Office, Hardware Upgrade, Property Management,..., Eviction, Contract Negotiation, Facilities Management, Supervisory Skills, Project Management, Coordinators, Rent Collection, Client Liaison, Customer Service, Team Building, Leadership, Public Speaking, Strategic Planning, Program Management, Social Networking, Team Leadership, Public Relations, Microsoft Excel, Time Management

Education
Bellevue University   2009 — 2011
M.I.S., Information Science/Studies, 3.6

Bellevue University   2009 — 2010
MBA, Business Administration

Bellevue University   2004 — 2012
BS, Business Information Systems, 3.8

Metropolitan Community College   1986 — 1988
AAS, Accounting & Business Management

Brooke Cemer Brooke Cemer Greater Omaha Area Details
Brooke Cemer's West Corporation Experience April 2011 - Present
Job Recruiter at Nebraska Furniture Mart
Industry Professional Training & Coaching
Experience
Nebraska Furniture Mart  August 2015 - Present
West Corporation   April 2011 - Present
West Corporation   July 2010 - January 2011
TPG TeleManagement  July 2008 - July 2010

Skills
Employee Engagement, Talent Acquisition, Performance Management, Vendor Management, Call Center, Recruiting, Employee Relations, Employee Benefits, Technical Recruiting, Call Centers, Interviews, Team Building, PeopleSoft, Management, Onboarding, Internet Recruiting, Customer Satisfaction, Applicant Tracking..., Process Improvement, Human Resources, College Recruiting, Customer Service, Talent Management, Leadership, Coaching, HRIS, Training, Hiring, Organizational..., Screening, HR Policies, Sourcing, Employee Training, Workforce Planning, Temporary Placement, New Hire Orientations

Education
Bellevue University   2009 — 2011

Blair (gradeschool)

Blair (gradeschool)

Blair (gradeschool)

Blair (gradeschool)

Christopher Hamenoo-Kpeda Christopher Hamenoo-Kpeda Greater Omaha Area Details
Christopher Hamenoo-Kpeda's West Corporation Experience 2007 - 2008
Job Owner at bskew'd food truck
Industry Food & Beverages
Experience
b-skew'd food truck   August 2014 - Present
Prime Therapeutics  February 2010 - Present
The Nebraska Medical Center  February 2010 - Present
West Corporation   2007 - 2008
Lozier Professional Center   2007 - 2008

Skills
Insurance, Property & Casualty..., Workers Compensation, Medicare Part D, Medicare Prescription..., Pharmacy Benefit..., Government Programs, Risk Management, Customer Service, Account Management, HMO, Strategic Planning

Education
UNO   2011 — 2014
Pre-Pharmacy Studies

Bellevue University

Christian Jennings Christian Jennings Greater Omaha Area Details
Christian Jennings's West Corporation Experience December 2007 - March 2010
Job at
Industry Marketing and Advertising
Experience
American Broadband Nebraska  May 2014 - Present
Aflac  February 2011 - May 2014
West Corporation   December 2007 - March 2010
West Corporation   December 2007 - November 2009

Skills
Leadership, Process Improvement, Training, Management, Sales, Customer Satisfaction, Time Management, Call Center, Customer Service, Marketing, Account Management, Customer Retention, Lead Generation

Education
Bellevue University   2008 — 2009
Bachelor of Science, Marketing

Metropolitan Community College   2006 — 2008
Associates, Professional Studies Emphasis in Business Administration

Wayne State College   2004 — 2007
Business Administration, Marketing

Brenetta Johnson Brenetta Johnson Greater Omaha Area Details
Brenetta Johnson's West Corporation Experience July 2000 - October 2005
Job Client Services Manager at Customer Service profiles
Industry Market Research
Experience
Customer Service profiles   October 2005 - Present
West Corporation   July 2000 - October 2005

Skills
Customer Service, Project Management, Marketing Reseach, Net Promoter Score, Customer Loyalty, Account Management, Customer Satisfaction, Call Center, Brand Loyalty, Call Centers, Team Building, Customer Experience, Analysis, Customer Retention, Strategic Planning, Sales, Leadership

Education
Bellevue University   2007 — 2008
Bachelor of Science (B.S.), Marketing/Marketing Management, General

Benson High School   1992 — 1995

Brian Watters Brian Watters Omaha, Nebraska Details
Brian Watters's West Corporation Experience August 2010 - Present
Job Operations Team Supervisor
Industry Telecommunications
Experience
West Corporation   August 2010 - Present
West Corporation   August 2008 - August 2010
West Corporation   February 2006 - August 2008

Skills
Microsoft Office, Salesforce.com, Kana, Operations Management, Call Center, Avaya, Workforce Management, Customer Retention, Team Leadership, Telecommunications, Call Centers, Human Resources, Training, Analysis, Management

Education
Bellevue University

Jay Binder Jay Binder Omaha, Nebraska Details
Jay Binder's West Corporation Experience May 2010 - Present
Job Software Engineer at West Corporation
Industry Information Technology and Services
Experience
West Corporation   May 2010 - Present
CSG International  July 2006 - May 2010
Vertrue  October 2004 - July 2006

Skills
C#, VB.NET, ASP.NET, ASP.NET MVC, .NET, jQuery, SQL, Agile Methodologies, JavaScript, HTML 5, XML, SOAP, SOA, WPF, Microsoft SQL Server, Web Development, Software Development

Education
Bellevue University   2005 — 2007
Master's degree, Management Information Systems

University of Nebraska-Lincoln   1997 — 2001
Bachelor's degree, Computer Science

Christina Dillavou Christina Dillavou Omaha, Nebraska Details
Christina Dillavou's West Corporation Experience January 2003 - February 2006
Job at
Industry Transportation/Trucking/Railroad
Experience
Werner Enterprises  January 2015 - Present
Werner Enterprises  November 2013 - Present
Horseshoe Casino  May 2007 - April 2013
Argosy Casino  April 2006 - April 2007
West Corporation   January 2003 - February 2006

Skills
Payroll Processing, Canadian Payroll, Payroll Analysis, Research, Analytical Skills, Critical Thinking, Decision Making, Microsoft Office, Microsoft Excel, Microsoft Word, HR Policies, Interviewing Skills, Interpersonal Skills, Transportation, Customer Service, Customer Satisfaction, Receptionist Duties, Writing

Education
Bellevue University   2011 — 2013
Bachelor's Degree, Business Administration and Management, General, 4.0

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