West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Julian Hyde Julian Hyde's West Corporation Experience June 2008 - June 2011
Job Account Executive at Williams Scotsman
Industry Construction
Experience
Williams Scotsman January 2015 - Present
Williams Scotsman December 2011 - January 2015
Pace June 2012 - December 2012
West Corporation June 2008 - June 2011
Skills
Cold Calling, Sales, Customer Service, Salesforce.com, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Teamwork, Selling, Customer Satisfaction, Account Management, Sales Operations, Sales Management, Contract Negotiation, Contract Management, Negotiation, Team Building, New Business Development
Education
Collins College 2007 — 2011
BA, Game and Interactive Media Design
Williams Scotsman January 2015 - Present
Williams Scotsman December 2011 - January 2015
Pace June 2012 - December 2012
West Corporation June 2008 - June 2011
Skills
Cold Calling, Sales, Customer Service, Salesforce.com, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Teamwork, Selling, Customer Satisfaction, Account Management, Sales Operations, Sales Management, Contract Negotiation, Contract Management, Negotiation, Team Building, New Business Development
Education
Collins College 2007 — 2011
BA, Game and Interactive Media Design
Michelle Cates Michelle Cates's West Corporation Experience July 2007 - January 2010
Job Student at Carrington CollegeSpokane
Industry Health, Wellness and Fitness
Experience
Hero Dental September 2014 - Present
Pizza Hut 2014 - Present
Qualfon/Center Partners June 2011 - November 2011
West Corporation July 2007 - January 2010
Skills
Customer Service, Non-profit Volunteering, Telecommunications, Teeth cleaning, Dental..., Instrument..., Model Casting, Fluoride...
Education
Carrington College-Spokane 2014 — 2015
WA Department of Health Certified Dental Assistant/Radiographer, Dental Assisting/Assistant
Hero Dental September 2014 - Present
Pizza Hut 2014 - Present
Qualfon/Center Partners June 2011 - November 2011
West Corporation July 2007 - January 2010
Skills
Customer Service, Non-profit Volunteering, Telecommunications, Teeth cleaning, Dental..., Instrument..., Model Casting, Fluoride...
Education
Carrington College-Spokane 2014 — 2015
WA Department of Health Certified Dental Assistant/Radiographer, Dental Assisting/Assistant
Jara Deaugustino Jara Deaugustino's West Corporation Experience January 2003 - April 2010
Job Web Developer at Zak Designs Inc
Industry Consumer Goods
Experience
Zak Designs April 2010 - Present
West Corporation January 2003 - April 2010
Skills
Responsive Web Design, jQuery, Photoshop, MySQL, Web Development, Flash, ActionScript, SEO, WordPress, JavaScript, HTML, Microsoft Office, iOS, Dreamweaver, Adobe Creative Suite, Website Development, FTP, XHTML, InDesign, Social Media, User Interface Design, google analytics, PHP, cPanel, CSS, Drupal, ASP, Convio, Adobe Fireworks, Bronto Software, CSS3, Graphic Design
Education
ITT Technical Institute 2006 — 2009
Bachelor of Science, Digital Entertainment and Game Design, Multimedia and Design
Central Washington University 2001 — 2003
Graphic Arts
Zak Designs April 2010 - Present
West Corporation January 2003 - April 2010
Skills
Responsive Web Design, jQuery, Photoshop, MySQL, Web Development, Flash, ActionScript, SEO, WordPress, JavaScript, HTML, Microsoft Office, iOS, Dreamweaver, Adobe Creative Suite, Website Development, FTP, XHTML, InDesign, Social Media, User Interface Design, google analytics, PHP, cPanel, CSS, Drupal, ASP, Convio, Adobe Fireworks, Bronto Software, CSS3, Graphic Design
Education
ITT Technical Institute 2006 — 2009
Bachelor of Science, Digital Entertainment and Game Design, Multimedia and Design
Central Washington University 2001 — 2003
Graphic Arts
Dan Rutledge Dan Rutledge's West Corporation Experience November 2014 - Present
Job Sales Manager
Industry Information Technology and Services
Experience
West Corporation November 2014 - Present
Encore Creative September 2012 - March 2014
Global Resources Inc 2010 - September 2012
Johnson Storage & Moving 2002 - 2010
Mergenthaler Transfer 1999 - 2002
Graebel Companies 1992 - 1997
Skills
Team Building, Management, Leadership, Strategic Planning, Sales Management, Budgets, New Business Development, Negotiation, Change Management, Process Improvement, B2B, Customer Service, Business Strategy, Business Planning, Team Leadership, Executive Management, Strategy, Contract Negotiation, Account Management, Business Development, Event Management, Logistics, Sales, Marketing, Management Consulting, Coaching, Operations Management, Program Management, Entrepreneurship, Project Planning, Project Management, Marketing Strategy, Business Process..., Start-ups, Cross-functional Team..., Event Planning, CRM, Leadership Development, Social Networking, Microsoft Office, Problem Solving, Income Statement, Forecasting, Outlook, Customer Relations, Strategy Development, P&L, Sales Process, Employee Training
Education
Western Governors University 2009 — 2010
Master of Business Administration (MBA)
Colorado State University 1992 — 1993
BS
West Corporation November 2014 - Present
Encore Creative September 2012 - March 2014
Global Resources Inc 2010 - September 2012
Johnson Storage & Moving 2002 - 2010
Mergenthaler Transfer 1999 - 2002
Graebel Companies 1992 - 1997
Skills
Team Building, Management, Leadership, Strategic Planning, Sales Management, Budgets, New Business Development, Negotiation, Change Management, Process Improvement, B2B, Customer Service, Business Strategy, Business Planning, Team Leadership, Executive Management, Strategy, Contract Negotiation, Account Management, Business Development, Event Management, Logistics, Sales, Marketing, Management Consulting, Coaching, Operations Management, Program Management, Entrepreneurship, Project Planning, Project Management, Marketing Strategy, Business Process..., Start-ups, Cross-functional Team..., Event Planning, CRM, Leadership Development, Social Networking, Microsoft Office, Problem Solving, Income Statement, Forecasting, Outlook, Customer Relations, Strategy Development, P&L, Sales Process, Employee Training
Education
Western Governors University 2009 — 2010
Master of Business Administration (MBA)
Colorado State University 1992 — 1993
BS
Crystal Gower Crystal Gower's West Corporation Experience June 2010 - April 2011
Job Cash Support Rep. at Renown Health
Industry Hospital & Health Care
Experience
Renown Health January 2013 - Present
West Corporation June 2010 - April 2011
U.S. Bank December 2007 - June 2008
Skills
Finance, Customer Service, Data Entry, Medical Billing, Microsoft Excel, Microsoft Word, PowerPoint
Education
Career College of Northern Nevada 2011 — 2013
vocational degree, Health Information/Medical Records Technology/Technician
Renown Health January 2013 - Present
West Corporation June 2010 - April 2011
U.S. Bank December 2007 - June 2008
Skills
Finance, Customer Service, Data Entry, Medical Billing, Microsoft Excel, Microsoft Word, PowerPoint
Education
Career College of Northern Nevada 2011 — 2013
vocational degree, Health Information/Medical Records Technology/Technician
Kevin Haynes's West Corporation Experience November 2004 - April 2005
Job "I'm your new MVP" 8 yrs of helpdesk/ tech support experience. Associates Degree in Computer Network Mgmt
Industry Information Technology and Services
Experience
Ricoh Americas Corporation July 2015 - Present
HighPoint Solutions August 2014 - May 2015
Comcast Business November 2013 - August 2014
Bank of America June 2012 - December 2012
Convergys September 2011 - March 2012
Start Corporation May 2010 - April 2011
Sprint January 2008 - December 2010
Dell April 2005 - January 2008
West Corporation November 2004 - April 2005
US Navy September 2000 - September 2004
Skills
Call Center, Computer Proficiency, Typing, Help Desk Support, Warehousing, Collections, Sales, Windows, Computer Hardware, Technical Support, Networking, Troubleshooting, Customer Support, Windows 7, Customer Experience, Information Systems, Leadership, Software Installation, Telecommunications, Avaya, System Deployment, Computer Network..., LAN-WAN, Routers, Wireless Networking, Windows XP, Switches, VPN, System Administration, Lotus Notes, Software Documentation, WAN, Process Improvement, Data Entry, Call Centers, Access, Business Services, Invoicing, Customer Satisfaction, Customer Service
Education
Centura College-Virginia Beach 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Tidewater Tech-Trades 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Martin Luther King High School 1996 — 2000
high school diploma, Business Administration and Management, General
Centura College-Virginia Beach
Associate's degree, Computer/Information Technology Administration and Management
Ricoh Americas Corporation July 2015 - Present
HighPoint Solutions August 2014 - May 2015
Comcast Business November 2013 - August 2014
Bank of America June 2012 - December 2012
Convergys September 2011 - March 2012
Start Corporation May 2010 - April 2011
Sprint January 2008 - December 2010
Dell April 2005 - January 2008
West Corporation November 2004 - April 2005
US Navy September 2000 - September 2004
Skills
Call Center, Computer Proficiency, Typing, Help Desk Support, Warehousing, Collections, Sales, Windows, Computer Hardware, Technical Support, Networking, Troubleshooting, Customer Support, Windows 7, Customer Experience, Information Systems, Leadership, Software Installation, Telecommunications, Avaya, System Deployment, Computer Network..., LAN-WAN, Routers, Wireless Networking, Windows XP, Switches, VPN, System Administration, Lotus Notes, Software Documentation, WAN, Process Improvement, Data Entry, Call Centers, Access, Business Services, Invoicing, Customer Satisfaction, Customer Service
Education
Centura College-Virginia Beach 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Tidewater Tech-Trades 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Martin Luther King High School 1996 — 2000
high school diploma, Business Administration and Management, General
Centura College-Virginia Beach
Associate's degree, Computer/Information Technology Administration and Management
David Roof David Roof's West Corporation Experience June 2010 - Present
Job Operations Conferencing Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation June 2010 - Present
Ambassador Staffing August 2009 - May 2010
Freelance Translator July 2009 - May 2010
Meadowcraft August 2008 - July 2009
Rent A Center June 2002 - June 2008
CitiFinancial August 2006 - September 2007
Family Foods and La Chiquita Supermercados September 1995 - June 2002
Skills
Translation, Account Management, Corporate Communications, Language Teaching, Customer Service, Human Resources, Microsoft Office, Sales, Marketing, Team Building, Microsoft Excel, Employee Relations, Management, Negotiation, Spanish, Microsoft Word, Project Management, Teamwork, PowerPoint, Customer Satisfaction, Training, Budgets, Sales Management, Team Leadership, Outlook, Operations Management, Selling, Telecommunications, Time Management, Call Centers, Direct Sales, Customer Retention, New Business Development, Coaching, CRM, Salesforce.com, Retail, Team Management, Public Relations, Process Improvement, Cold Calling, Public Speaking, Leadership, Event Management, Recruiting, Strategic Planning, Contract Negotiation, Social Networking, Event Planning, Employee Training
Education
Northern Illinois University 1999 — 2005
Bachelor of Arts, Spanish Business & Translation2005
College of DuPage 1996 — 1999
Associate of Arts, Core education requirments
West Corporation June 2010 - Present
Ambassador Staffing August 2009 - May 2010
Freelance Translator July 2009 - May 2010
Meadowcraft August 2008 - July 2009
Rent A Center June 2002 - June 2008
CitiFinancial August 2006 - September 2007
Family Foods and La Chiquita Supermercados September 1995 - June 2002
Skills
Translation, Account Management, Corporate Communications, Language Teaching, Customer Service, Human Resources, Microsoft Office, Sales, Marketing, Team Building, Microsoft Excel, Employee Relations, Management, Negotiation, Spanish, Microsoft Word, Project Management, Teamwork, PowerPoint, Customer Satisfaction, Training, Budgets, Sales Management, Team Leadership, Outlook, Operations Management, Selling, Telecommunications, Time Management, Call Centers, Direct Sales, Customer Retention, New Business Development, Coaching, CRM, Salesforce.com, Retail, Team Management, Public Relations, Process Improvement, Cold Calling, Public Speaking, Leadership, Event Management, Recruiting, Strategic Planning, Contract Negotiation, Social Networking, Event Planning, Employee Training
Education
Northern Illinois University 1999 — 2005
Bachelor of Arts, Spanish Business & Translation2005
College of DuPage 1996 — 1999
Associate of Arts, Core education requirments
Giles Brown Giles Brown's West Corporation Experience December 2014 - January 2015
Job Student at The University of Texas at San Antonio
Industry Information Technology and Services
Experience
West Corporation December 2014 - January 2015
International Paper January 2012 - November 2013
Randstad Technologies US December 2010 - September 2011
Cavender Toyota April 2010 - October 2010
NEISD August 2007 - June 2009
Baptist Health System April 2006 - April 2007
The University of Texas at San Antonio February 2004 - February 2006
Rackspace, the #1 managed cloud company 2000 - 2000
United States Marine Corps April 1992 - April 1998
Skills
Troubleshooting, Operating Systems, ITIL, Computer Hardware, Linux, Windows 7, Windows XP, VMware, Network Administration, IT Service Management, Networking, Customer Service
Education
The University of Texas at San Antonio 2015 — 2017
Bachelor's Degree, Cyber Security
Central Texas College
Associates of Arts, General Studies
University of the Incarnate Word
West Corporation December 2014 - January 2015
International Paper January 2012 - November 2013
Randstad Technologies US December 2010 - September 2011
Cavender Toyota April 2010 - October 2010
NEISD August 2007 - June 2009
Baptist Health System April 2006 - April 2007
The University of Texas at San Antonio February 2004 - February 2006
Rackspace, the #1 managed cloud company 2000 - 2000
United States Marine Corps April 1992 - April 1998
Skills
Troubleshooting, Operating Systems, ITIL, Computer Hardware, Linux, Windows 7, Windows XP, VMware, Network Administration, IT Service Management, Networking, Customer Service
Education
The University of Texas at San Antonio 2015 — 2017
Bachelor's Degree, Cyber Security
Central Texas College
Associates of Arts, General Studies
University of the Incarnate Word
Heidi Bahler Heidi Bahler's West Corporation Experience July 2014 - Present
Job Sales Associate
Industry Telecommunications
Experience
West Corporation July 2014 - Present
Associated Bank December 2012 - June 2014
Chase July 2005 - December 2012
Skills
Team Building, Coaching, Mortgage Lending, Residential Mortgages, Consumer Lending, Small Business Lending, Meeting Planning, Meeting Scheduling, Executive..., Financial Analysis, Accounting, P&L Management, P&L Forecasting, Strategic Planning, Retail, Human Resources, Online Advertising, Change Management, Accounts Payable, Retail Banking, Retail Sales, Sales, Management, Customer Service, Leadership, Customer Retention, Customer Experience, Sales Management, Call Centers, Microsoft Office, Negotiation, Banking, Credit
Education
Colorado Technical University 2014 — 2019
Bachelor's degree, Finance, General
LaFollette High School 1983 — 1987
West Corporation July 2014 - Present
Associated Bank December 2012 - June 2014
Chase July 2005 - December 2012
Skills
Team Building, Coaching, Mortgage Lending, Residential Mortgages, Consumer Lending, Small Business Lending, Meeting Planning, Meeting Scheduling, Executive..., Financial Analysis, Accounting, P&L Management, P&L Forecasting, Strategic Planning, Retail, Human Resources, Online Advertising, Change Management, Accounts Payable, Retail Banking, Retail Sales, Sales, Management, Customer Service, Leadership, Customer Retention, Customer Experience, Sales Management, Call Centers, Microsoft Office, Negotiation, Banking, Credit
Education
Colorado Technical University 2014 — 2019
Bachelor's degree, Finance, General
LaFollette High School 1983 — 1987
Sean Hilliard's West Corporation Experience November 1999 - August 2000
Job Underwriter at AutoOwners Insurance
Industry Insurance
Experience
Auto-Owners Insurance September 2013 - Present
Gannon University September 2010 - April 2013
Erie County Public Library November 2007 - September 2010
Mercyhurst University May 2009 - November 2009
The Evening Sun March 2006 - September 2007
Erie Times-News November 2004 - November 2005
Professional Communications Messaging Service, Inc. May 2004 - November 2004
West Corporation November 1999 - August 2000
Skills
Research, Customer Service, Writing, News Writing, Report Writing, Typing, Data Entry, Supervisory Skills, Organization, Hiring Employees, New Hire Training, Reference, Library, Library Science, Academic Libraries, Public Libraries
Education
Clarion University of Pennsylvania 2008 — 2009
Master of Library & Information Science (MLIS), Library Science
Gannon University 2000 — 2004
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Auto-Owners Insurance September 2013 - Present
Gannon University September 2010 - April 2013
Erie County Public Library November 2007 - September 2010
Mercyhurst University May 2009 - November 2009
The Evening Sun March 2006 - September 2007
Erie Times-News November 2004 - November 2005
Professional Communications Messaging Service, Inc. May 2004 - November 2004
West Corporation November 1999 - August 2000
Skills
Research, Customer Service, Writing, News Writing, Report Writing, Typing, Data Entry, Supervisory Skills, Organization, Hiring Employees, New Hire Training, Reference, Library, Library Science, Academic Libraries, Public Libraries
Education
Clarion University of Pennsylvania 2008 — 2009
Master of Library & Information Science (MLIS), Library Science
Gannon University 2000 — 2004
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Gabriel Franchi Gabriel Franchi's West Corporation Experience May 2009 - February 2010
Job Student at Colorado Technical University
Industry Computer Software
Experience
Actively Seeking Employment February 2014 - Present
GreatCall June 2013 - February 2014
Wells Fargo June 2011 - June 2012
West Corporation May 2009 - February 2010
Skills
Typing, Computers, Microsoft Office, Windows, Data Entry, Troubleshooting, Technical Support, Sales
Education
Colorado Technical University 2014 — 2018
Software Application Programming, A
Actively Seeking Employment February 2014 - Present
GreatCall June 2013 - February 2014
Wells Fargo June 2011 - June 2012
West Corporation May 2009 - February 2010
Skills
Typing, Computers, Microsoft Office, Windows, Data Entry, Troubleshooting, Technical Support, Sales
Education
Colorado Technical University 2014 — 2018
Software Application Programming, A
Glenda Kay Hurlbut Glenda Kay Hurlbut's West Corporation Experience March 2006 - October 2009
Job Recruiter/Trainer/Benefit Specialist at AmeriPlanUSA
Industry Health, Wellness and Fitness
Experience
AmeriPlanUSA November 2013 - Present
West Corporation March 2006 - October 2009
Self-employed 2005 - 2009
Skills
Personal Training, Coaching, Nursing, Public Speaking, Microsoft Word, Hospitals, Appointment Scheduling, Phone Etiquette, Team Building, Leadership, Phlebotomy, Time Management, Software Documentation, First Aid, Medicare, Medical Billing, Vital Signs, Customer Retention, PowerPoint, Healthcare Information...
Education
Colorado Technical University-Online 2009 — 2011
Associate of Science (AS), Medical Billing and Coding
University of Washington 1969 — 1970
Junior Year, Registered Nursing
AmeriPlanUSA November 2013 - Present
West Corporation March 2006 - October 2009
Self-employed 2005 - 2009
Skills
Personal Training, Coaching, Nursing, Public Speaking, Microsoft Word, Hospitals, Appointment Scheduling, Phone Etiquette, Team Building, Leadership, Phlebotomy, Time Management, Software Documentation, First Aid, Medicare, Medical Billing, Vital Signs, Customer Retention, PowerPoint, Healthcare Information...
Education
Colorado Technical University-Online 2009 — 2011
Associate of Science (AS), Medical Billing and Coding
University of Washington 1969 — 1970
Junior Year, Registered Nursing
Jaye M. Jones's West Corporation Experience February 2005 - April 2008
Job Administration/Education
Industry Education Management
Experience
Killeen ISD August 2013 - Present
Department of Veterans Affairs January 2013 - April 2013
Cumberland County Schools October 2012 - April 2013
CentraComm October 2008 - February 2009
West Corporation February 2005 - April 2008
Contracting Companies August 2004 - February 2005
Homewood Suites by Hilton Hotel May 2002 - May 2004
Gap Inc./Old Navy October 2003 - January 2004
American Community Services, Inc. June 1996 - June 2001
Skills
Human Resources, Training, Management, Payroll, Interviews, Customer Service, Policy, Program Management, Recruiting, Sales, Administrative..., Leadership, Leadership Development, Employee Training, Staff Development
Education
Capella University 2012 — 2013
Master of Health Adminstration (MHA), Health Administration/Healthcare Operations
Campbell University 2009 — 2011
Bachelor of Business Administration (BBA), Business/Management/Psychology
Campell University 2008 — 2009
Associate of Arts (AA), Business Administration and Management, General
Killeen ISD August 2013 - Present
Department of Veterans Affairs January 2013 - April 2013
Cumberland County Schools October 2012 - April 2013
CentraComm October 2008 - February 2009
West Corporation February 2005 - April 2008
Contracting Companies August 2004 - February 2005
Homewood Suites by Hilton Hotel May 2002 - May 2004
Gap Inc./Old Navy October 2003 - January 2004
American Community Services, Inc. June 1996 - June 2001
Skills
Human Resources, Training, Management, Payroll, Interviews, Customer Service, Policy, Program Management, Recruiting, Sales, Administrative..., Leadership, Leadership Development, Employee Training, Staff Development
Education
Capella University 2012 — 2013
Master of Health Adminstration (MHA), Health Administration/Healthcare Operations
Campbell University 2009 — 2011
Bachelor of Business Administration (BBA), Business/Management/Psychology
Campell University 2008 — 2009
Associate of Arts (AA), Business Administration and Management, General
Brock Oldre Brock Oldre's West Corporation Experience May 2014 - Present
Job Information Services Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation May 2014 - Present
West Corporation July 2011 - May 2014
West Corporation April 2010 - July 2011
West Corporation January 2008 - April 2010
Education
Colorado Technical University 1998 — 2002
BS, Management of Information Systems
West Corporation May 2014 - Present
West Corporation July 2011 - May 2014
West Corporation April 2010 - July 2011
West Corporation January 2008 - April 2010
Education
Colorado Technical University 1998 — 2002
BS, Management of Information Systems
Julie Wiemer Julie Wiemer's West Corporation Experience June 2001 - September 2014
Job Sr. Customer Business Partner at KimberlyClark
Industry Consumer Goods
Experience
Kimberly-Clark May 2015 - Present
Alta Resources September 2014 - April 2015
West Corporation June 2001 - September 2014
Nextsoft Inc July 1999 - June 2001
Harley-Davidson Motor Company May 1990 - February 1999
Skills
Customer Service, Customer Satisfaction, Training, Sales, Cross-functional Team..., Management, Healthcare, Sales Operations, Leadership, Strategic Planning, Account Management, Selling, Sales Process, Pricing, Direct Sales, Marketing Strategy, Team Building, Sales Management
Education
Cardinal Stritch University
Associate, Business Administration
Cardinal Stritch University
Bachelors, Business Management
Cardinal Stritch University
Certificate, Human Resource
Cardinal Stritch University
Certificate, Sales and Marketing
Kimberly-Clark May 2015 - Present
Alta Resources September 2014 - April 2015
West Corporation June 2001 - September 2014
Nextsoft Inc July 1999 - June 2001
Harley-Davidson Motor Company May 1990 - February 1999
Skills
Customer Service, Customer Satisfaction, Training, Sales, Cross-functional Team..., Management, Healthcare, Sales Operations, Leadership, Strategic Planning, Account Management, Selling, Sales Process, Pricing, Direct Sales, Marketing Strategy, Team Building, Sales Management
Education
Cardinal Stritch University
Associate, Business Administration
Cardinal Stritch University
Bachelors, Business Management
Cardinal Stritch University
Certificate, Human Resource
Cardinal Stritch University
Certificate, Sales and Marketing
Angela Batson Angela Batson's West Corporation Experience January 2009 - January 2011
Job
Industry Public Relations and Communications
Experience
Creighton University October 2011 - Present
Consulting 2015 - Present
Christopher & Banks July 2012 - September 2014
Creighton University January 2008 - January 2012
Bath & Body Works January 2008 - October 2011
West Corporation January 2009 - January 2011
FirstComp Insurance January 2009 - September 2009
Runzheimer International January 2006 - January 2008
Skills
Analytic Problem Solving, Interpersonal..., Program Coordination, Program Budgeting, Team Leadership, Organizational..., Process Efficiency, Personnel Supervision, Written Correspondence, Marketing Strategy, Public Speaking, Microsoft Word, Customer Service, Higher Education, Community Outreach
Education
University of Nebraska at Omaha 2015 — 2017
Master of Public Administration (M.P.A.), Nonprofit Mangement, Criminal Justice
Cleveland State University 2004 — 2006
Master of Arts, Philosophy
Creighton University 2000 — 2004
Bachelor of Arts, Philosophy
Creighton University October 2011 - Present
Consulting 2015 - Present
Christopher & Banks July 2012 - September 2014
Creighton University January 2008 - January 2012
Bath & Body Works January 2008 - October 2011
West Corporation January 2009 - January 2011
FirstComp Insurance January 2009 - September 2009
Runzheimer International January 2006 - January 2008
Skills
Analytic Problem Solving, Interpersonal..., Program Coordination, Program Budgeting, Team Leadership, Organizational..., Process Efficiency, Personnel Supervision, Written Correspondence, Marketing Strategy, Public Speaking, Microsoft Word, Customer Service, Higher Education, Community Outreach
Education
University of Nebraska at Omaha 2015 — 2017
Master of Public Administration (M.P.A.), Nonprofit Mangement, Criminal Justice
Cleveland State University 2004 — 2006
Master of Arts, Philosophy
Creighton University 2000 — 2004
Bachelor of Arts, Philosophy
Brandy Burrell Brandy Burrell's West Corporation Experience 2003 - 2004
Job Assistant Merchandise Planner at Hayneedle
Industry Retail
Experience
Hayneedle, Inc. January 2013 - Present
Hayneedle, Inc. May 2010 - January 2013
Hayneedle, Inc. 2008 - 2010
Hayneedle, Inc. 2007 - 2008
Hayneedle, Inc. November 2005 - 2007
West Corporation 2003 - 2004
First National Bank of Omaha 2002 - 2003
Commercial Federal Bank 1999 - 2002
Skills
Merchandise Planning, Supply Chain Operations, Vendor Management, Customer Service, Retail Banking, Microsoft Excel, Microsoft Office, Forecasting, Inventory Control, Inventory Management, Training, Time Management, E-commerce, Customer Satisfaction, Purchasing
Education
College of Saint Mary 2005 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Hayneedle, Inc. January 2013 - Present
Hayneedle, Inc. May 2010 - January 2013
Hayneedle, Inc. 2008 - 2010
Hayneedle, Inc. 2007 - 2008
Hayneedle, Inc. November 2005 - 2007
West Corporation 2003 - 2004
First National Bank of Omaha 2002 - 2003
Commercial Federal Bank 1999 - 2002
Skills
Merchandise Planning, Supply Chain Operations, Vendor Management, Customer Service, Retail Banking, Microsoft Excel, Microsoft Office, Forecasting, Inventory Control, Inventory Management, Training, Time Management, E-commerce, Customer Satisfaction, Purchasing
Education
College of Saint Mary 2005 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Clinton Brown Clinton Brown's West Corporation Experience January 2002 - January 2002
Job VSAT Trainer/Repairer at ARMY
Industry Military
Experience
US Army September 2013 - Present
ARMY March 2011 - Present
US Army October 2010 - April 2011
ARMY July 2010 - September 2010
ARMY April 2010 - June 2010
Alltel December 2005 - December 2009
America Online December 2002 - December 2005
West Corporation January 2002 - January 2002
Telecom April 2001 - January 2002
Winn Dixie Stores August 2000 - August 2001
Skills
Troubleshooting, Training, Sales, Radio, Government, Military, Security Clearance, Television, Military Experience, Military Operations, Army, DoD, Information Assurance, Military Training
Education
Central Texas College 2010 — 2012
Communcations
Hillsborough 2002 — 2003
none, Networking
Tate High School 1998 — 2002
US Army September 2013 - Present
ARMY March 2011 - Present
US Army October 2010 - April 2011
ARMY July 2010 - September 2010
ARMY April 2010 - June 2010
Alltel December 2005 - December 2009
America Online December 2002 - December 2005
West Corporation January 2002 - January 2002
Telecom April 2001 - January 2002
Winn Dixie Stores August 2000 - August 2001
Skills
Troubleshooting, Training, Sales, Radio, Government, Military, Security Clearance, Television, Military Experience, Military Operations, Army, DoD, Information Assurance, Military Training
Education
Central Texas College 2010 — 2012
Communcations
Hillsborough 2002 — 2003
none, Networking
Tate High School 1998 — 2002
Jesse Daniel's West Corporation Experience July 2012 - July 2013
Job Telesales Specialist at Humana
Industry Insurance
Experience
Humana July 2013 - Present
West Corporation July 2012 - July 2013
Carthage College February 2012 - May 2012
Johnson Bank July 2011 - September 2011
amfAR, The Foundation for AIDS Research May 2011 - May 2011
Forever 21 March 2010 - August 2010
Skills
French, Translation, Customer Service, Sales, PowerPoint, English, Data Entry, Social Media, Microsoft Word, Research, Teamwork, Leadership
Education
University of Wisconsin-Superior
Bachelor’s Degree, Elementary Education and Teaching
Carthage College 2008 — 2012
B.A., French
Collège International de Cannes 2011 — 2011
Study Abroad Credit, French Language and Literature, 3.5/4.0 GPA
Memorial High School 2004 — 2008
High School, General Studies
Humana July 2013 - Present
West Corporation July 2012 - July 2013
Carthage College February 2012 - May 2012
Johnson Bank July 2011 - September 2011
amfAR, The Foundation for AIDS Research May 2011 - May 2011
Forever 21 March 2010 - August 2010
Skills
French, Translation, Customer Service, Sales, PowerPoint, English, Data Entry, Social Media, Microsoft Word, Research, Teamwork, Leadership
Education
University of Wisconsin-Superior
Bachelor’s Degree, Elementary Education and Teaching
Carthage College 2008 — 2012
B.A., French
Collège International de Cannes 2011 — 2011
Study Abroad Credit, French Language and Literature, 3.5/4.0 GPA
Memorial High School 2004 — 2008
High School, General Studies
Ashley McAdams Ashley McAdams's West Corporation Experience December 2012 - Present
Job Customer Service Representative at Teletech
Industry Telecommunications
Experience
TeleTech April 2013 - Present
West Corporation December 2012 - Present
TeleTech October 2012 - January 2013
Windstream Communications July 2007 - October 2012
BI-LO, LLC September 2001 - September 2007
Friendly's Ice Cream, LLC February 2005 - August 2005
Lake Murray Daycare June 2001 - September 2001
Piggly Wiggly Carolina April 2000 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Team Leadership, Mentoring, Customer Service, Customer Satisfaction, Multitasking Skills, Phone Etiquette, Phone Skills, Sales, Telephone Skills
Education
Coastal Carolina University 2002 — 2007
Bachelor of Science (BS) in Business Administration, Business Administration and Management, General
TeleTech April 2013 - Present
West Corporation December 2012 - Present
TeleTech October 2012 - January 2013
Windstream Communications July 2007 - October 2012
BI-LO, LLC September 2001 - September 2007
Friendly's Ice Cream, LLC February 2005 - August 2005
Lake Murray Daycare June 2001 - September 2001
Piggly Wiggly Carolina April 2000 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Team Leadership, Mentoring, Customer Service, Customer Satisfaction, Multitasking Skills, Phone Etiquette, Phone Skills, Sales, Telephone Skills
Education
Coastal Carolina University 2002 — 2007
Bachelor of Science (BS) in Business Administration, Business Administration and Management, General
Lauren Knowlin Lauren Knowlin's West Corporation Experience May 2009 - September 2010
Job Financial Services Professional
Industry Banking
Experience
Wells Fargo November 2011 - Present
Citi June 2011 - October 2011
Convergys January 2011 - August 2011
West Corporation May 2009 - September 2010
Skills
Mortgage Lending, Credit, Loans, Banking, Retirement Planning, Credit Analysis, Customer Service, Call Center, Strategic Financial..., Data Entry, Mutual Funds, Microsoft Excel, Outlook, Financial Services, Insurance, 401k, Underwriting, Microsoft Office, Credit Risk
Education
Central Piedmont Community College 2014 — 2016
Registered Nursing/Registered Nurse
Kaplan University-Davenport Campus 2014 — 2016
Master of Public Health (MPH)
Winthrop University 2001 — 2006
Bachelor of Arts, Political Science
Wells Fargo November 2011 - Present
Citi June 2011 - October 2011
Convergys January 2011 - August 2011
West Corporation May 2009 - September 2010
Skills
Mortgage Lending, Credit, Loans, Banking, Retirement Planning, Credit Analysis, Customer Service, Call Center, Strategic Financial..., Data Entry, Mutual Funds, Microsoft Excel, Outlook, Financial Services, Insurance, 401k, Underwriting, Microsoft Office, Credit Risk
Education
Central Piedmont Community College 2014 — 2016
Registered Nursing/Registered Nurse
Kaplan University-Davenport Campus 2014 — 2016
Master of Public Health (MPH)
Winthrop University 2001 — 2006
Bachelor of Arts, Political Science
Dannon Farrald Dannon Farrald's West Corporation Experience October 2009 - May 2010
Job Applied Anthropologist and Intelligence Analyst
Industry Military
Experience
25th Infantry Division November 2011 - Present
Special Operations Command - Pacific September 2013 - December 2013
United States Army Pacific Command March 2013 - April 2013
Joint Special Operations Command June 2012 - October 2012
West Corporation October 2009 - May 2010
Chabot College 2006 - 2007
California State University, Hayward 2005 - 2007
Jatun Sacha March 2002 - September 2005
Oregon Museum of Science and Industry 2000 - 2003
Skills
Active TS/SCI Clearance, Ethnographic research..., Environmental..., Education, intelligence analysis, Networking, Information gathering..., Interviewing, Research Development, Policy, Mediation, Special Operations, Report Writing, Security Clearance, Software Documentation, Data Analysis, Database Administration, Government, DoD, Interviews, ArcGIS, Intelligence Analysis, Research, Analysis, Teaching, Intelligence
Education
University of Nevada-Reno 2007 — 2010
Doctor of Philosophy (PhD) (ABD), Cultural Anthropology
Junction City
California State University, Hayward 2005 — 2007
Master's degree, Cultural Anthropology, 3.78 GPA
Portland State University 2000 — 2004
BA, Anthropology, Black Studies, Social Science Ed., Liberal Studies
Cochise College 2012 — 2012
Associate of Science (A.S.), Intelligence Operations Studies
25th Infantry Division November 2011 - Present
Special Operations Command - Pacific September 2013 - December 2013
United States Army Pacific Command March 2013 - April 2013
Joint Special Operations Command June 2012 - October 2012
West Corporation October 2009 - May 2010
Chabot College 2006 - 2007
California State University, Hayward 2005 - 2007
Jatun Sacha March 2002 - September 2005
Oregon Museum of Science and Industry 2000 - 2003
Skills
Active TS/SCI Clearance, Ethnographic research..., Environmental..., Education, intelligence analysis, Networking, Information gathering..., Interviewing, Research Development, Policy, Mediation, Special Operations, Report Writing, Security Clearance, Software Documentation, Data Analysis, Database Administration, Government, DoD, Interviews, ArcGIS, Intelligence Analysis, Research, Analysis, Teaching, Intelligence
Education
University of Nevada-Reno 2007 — 2010
Doctor of Philosophy (PhD) (ABD), Cultural Anthropology
Junction City
California State University, Hayward 2005 — 2007
Master's degree, Cultural Anthropology, 3.78 GPA
Portland State University 2000 — 2004
BA, Anthropology, Black Studies, Social Science Ed., Liberal Studies
Cochise College 2012 — 2012
Associate of Science (A.S.), Intelligence Operations Studies
Fabian Lewis's West Corporation Experience January 2004 - April 2005
Job Writer at Aspiritualsamurai
Industry Hospital & Health Care
Experience
East Honolulu Rotary Club - Pacesetters Fellowship Program April 2015 - Present
Aspiritualsamurai January 2015 - Present
Volunteer Accounting Experience March 2013 - Present
Chaminade University January 2013 - Present
Pacesetter Fellowship Program August 2014 - December 2014
Munich Reinsurance Company June 2014 - June 2014
Box Jelly, Hawaii May 2013 - July 2013
US Army July 2006 - January 2013
Primerica Financial Services - Michigan April 2005 - August 2006
West Corporation January 2004 - April 2005
Skills
Leadership, Public Speaking, Team Building, Strategic Planning, Creative Writing, Military Training, Team Leadership, Project Management, Training, Management, Problem Solving, Mentoring, Entrepreneurship, Strategy, Employee Training, Radiologic Technology, Computed Tomography, Reading, Typing, Microsoft Office, Customer Service, Website Development, WordPress, MailChimp, Social Media Blogging, Twitter, Facebook, Social Media, Research
Education
Chaminade University of Honolulu 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Trident University International 2009 — 2011
Bachelors Degree, Radiologic Technology/Science - Radiographer, Summa Cum Laude 3.833
Thomas Edison State College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Radiologic Technology/Science - Radiographer
East Honolulu Rotary Club - Pacesetters Fellowship Program April 2015 - Present
Aspiritualsamurai January 2015 - Present
Volunteer Accounting Experience March 2013 - Present
Chaminade University January 2013 - Present
Pacesetter Fellowship Program August 2014 - December 2014
Munich Reinsurance Company June 2014 - June 2014
Box Jelly, Hawaii May 2013 - July 2013
US Army July 2006 - January 2013
Primerica Financial Services - Michigan April 2005 - August 2006
West Corporation January 2004 - April 2005
Skills
Leadership, Public Speaking, Team Building, Strategic Planning, Creative Writing, Military Training, Team Leadership, Project Management, Training, Management, Problem Solving, Mentoring, Entrepreneurship, Strategy, Employee Training, Radiologic Technology, Computed Tomography, Reading, Typing, Microsoft Office, Customer Service, Website Development, WordPress, MailChimp, Social Media Blogging, Twitter, Facebook, Social Media, Research
Education
Chaminade University of Honolulu 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Trident University International 2009 — 2011
Bachelors Degree, Radiologic Technology/Science - Radiographer, Summa Cum Laude 3.833
Thomas Edison State College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Radiologic Technology/Science - Radiographer
Glenda Kay Hurlbut Glenda Kay Hurlbut's West Corporation Experience April 2005 - October 2009
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation April 2005 - October 2009
West Corporation 2006 - 2009
Skills
Microsoft Word, Microsoft Office, Medical Billing, Medical Terminology, Medical Coding, Medical Records, Medical Compliance, Customer Service, Customer Engagement, Telephone Skills, Accurate Data Entry, Resolving Issues, Program Facilitation
Education
Colorado Technical University-Online 2010 — 2012
Associate of Science (AS), Medical Billing and Coding
Ft Lauderdale School of Allied Health, Medical Assisting 1977 — 1979
Deploma, Clinical medical assisting
West Corporation April 2005 - October 2009
West Corporation 2006 - 2009
Skills
Microsoft Word, Microsoft Office, Medical Billing, Medical Terminology, Medical Coding, Medical Records, Medical Compliance, Customer Service, Customer Engagement, Telephone Skills, Accurate Data Entry, Resolving Issues, Program Facilitation
Education
Colorado Technical University-Online 2010 — 2012
Associate of Science (AS), Medical Billing and Coding
Ft Lauderdale School of Allied Health, Medical Assisting 1977 — 1979
Deploma, Clinical medical assisting
Kayleigh Lynn Kayleigh Lynn's West Corporation Experience September 2011 - February 2012
Job Retail Professional
Industry Retail
Experience
Virginia college September 2013 - Present
Best Buy 2012 - 2013
West Corporation September 2011 - February 2012
Skills
Cashiering, Retail Sales, Retail, Customer Satisfaction, Store Management, Loss Prevention, Visual Merchandising, Merchandising, Cash Register, Customer Service, Telephone Skills, Inventory Control
Education
Clary Sage College 2012 — 2013
Cosmetology License, Cosmetology/Cosmetologist, General
Broken Arrow Senior High School 2007 — 2008
GED, Basics, 12th
Virginia college September 2013 - Present
Best Buy 2012 - 2013
West Corporation September 2011 - February 2012
Skills
Cashiering, Retail Sales, Retail, Customer Satisfaction, Store Management, Loss Prevention, Visual Merchandising, Merchandising, Cash Register, Customer Service, Telephone Skills, Inventory Control
Education
Clary Sage College 2012 — 2013
Cosmetology License, Cosmetology/Cosmetologist, General
Broken Arrow Senior High School 2007 — 2008
GED, Basics, 12th
Diane Swenson Diane Swenson's West Corporation Experience February 2007 - June 2008
Job SW at County of Swain
Industry Government Relations
Experience
County of Swain July 2013 - Present
Smoky Mountain Community Theatre February 2012 - Present
Proxy Solutions July 2012 - April 2014
Family Resource Center December 2012 - July 2013
Smoky Mountain Community Theatre January 2011 - January 2013
Great Smoky Mountain Railroad August 2012 - December 2012
Swain County Board of Elections February 2012 - May 2012
Great Smoky Mountain Railroad March 2011 - December 2011
Photographers International October 2008 - June 2010
West Corporation February 2007 - June 2008
Skills
Telephone Skills, Outlook, Data Entry, Customer Service, Typing, ADP Payroll, SPSS, Kronos Timekeeping, Spectrum Management, Voter Registration, Persona, Microsoft Excel, Microsoft Word, Word Of Mouth Marketing, Social Media Marketing, Digital Marketing, Email Marketing, Marketing Research, Quicken, Qualitative Research, Quantitative Research, Operating Budgets, Sales Management, Customer Insight, Customer Analysis, Voting Systems, Proxy Voting, Public Speaking, Public Relations, Acting, Acting Training, Kronos, Nonprofits, Press Releases, Customer Satisfaction, Social Media, Marketing, Time Management, Market Research, Sales, Event Planning, Interpersonal..., Microsoft Office, Research, Leadership, Social Networking
Education
Mars Hill College 2009 — 2011
Bachelor of the Arts, Sociology
Colorado Technical University 2008 — 2009
Associates of Science, Paralegal Studies
County of Swain July 2013 - Present
Smoky Mountain Community Theatre February 2012 - Present
Proxy Solutions July 2012 - April 2014
Family Resource Center December 2012 - July 2013
Smoky Mountain Community Theatre January 2011 - January 2013
Great Smoky Mountain Railroad August 2012 - December 2012
Swain County Board of Elections February 2012 - May 2012
Great Smoky Mountain Railroad March 2011 - December 2011
Photographers International October 2008 - June 2010
West Corporation February 2007 - June 2008
Skills
Telephone Skills, Outlook, Data Entry, Customer Service, Typing, ADP Payroll, SPSS, Kronos Timekeeping, Spectrum Management, Voter Registration, Persona, Microsoft Excel, Microsoft Word, Word Of Mouth Marketing, Social Media Marketing, Digital Marketing, Email Marketing, Marketing Research, Quicken, Qualitative Research, Quantitative Research, Operating Budgets, Sales Management, Customer Insight, Customer Analysis, Voting Systems, Proxy Voting, Public Speaking, Public Relations, Acting, Acting Training, Kronos, Nonprofits, Press Releases, Customer Satisfaction, Social Media, Marketing, Time Management, Market Research, Sales, Event Planning, Interpersonal..., Microsoft Office, Research, Leadership, Social Networking
Education
Mars Hill College 2009 — 2011
Bachelor of the Arts, Sociology
Colorado Technical University 2008 — 2009
Associates of Science, Paralegal Studies
Sarah Atencio-Trader, PMP, CSM's West Corporation Experience October 2007 - October 2007
Job Sr. Enterprise Project Manager at TD Ameritrade, Retail/Product
Industry Information Technology and Services
Experience
TD Ameritrade January 2015 - Present
TD Ameritrade September 2011 - December 2014
IIBA Heartland Chapter January 2009 - January 2012
TD Ameritrade April 2011 - September 2011
TD Ameritrade January 2008 - April 2011
Sogeti July 2007 - April 2011
TD Ameritrade January 2008 - January 2009
Del Monte Foods November 2007 - December 2007
SilverStone Group September 2007 - November 2007
West Corporation October 2007 - October 2007
Skills
SDLC, Business Analysis, Agile Methodologies, SharePoint, Process Improvement, Software Documentation, Leadership, Management, Project Management, Enterprise Software, Requirements Gathering, Business Requirements, Microsoft SQL Server, Requirements Analysis, Scrum, Software Development, Quality Assurance, Risk Management, CRM, Account Management, Financial Services, Change Management, Software Project..., Program Management, Project Planning, Analysis, Vendor Management, Project Portfolio..., Visio, Integration, Consulting, Strategy
Education
Coe College 1995 — 1999
Bachelor of Arts (B.A.), Photography; Computer Graphics
Marian High School 1992 — 1995
TD Ameritrade January 2015 - Present
TD Ameritrade September 2011 - December 2014
IIBA Heartland Chapter January 2009 - January 2012
TD Ameritrade April 2011 - September 2011
TD Ameritrade January 2008 - April 2011
Sogeti July 2007 - April 2011
TD Ameritrade January 2008 - January 2009
Del Monte Foods November 2007 - December 2007
SilverStone Group September 2007 - November 2007
West Corporation October 2007 - October 2007
Skills
SDLC, Business Analysis, Agile Methodologies, SharePoint, Process Improvement, Software Documentation, Leadership, Management, Project Management, Enterprise Software, Requirements Gathering, Business Requirements, Microsoft SQL Server, Requirements Analysis, Scrum, Software Development, Quality Assurance, Risk Management, CRM, Account Management, Financial Services, Change Management, Software Project..., Program Management, Project Planning, Analysis, Vendor Management, Project Portfolio..., Visio, Integration, Consulting, Strategy
Education
Coe College 1995 — 1999
Bachelor of Arts (B.A.), Photography; Computer Graphics
Marian High School 1992 — 1995
Diana Gray Diana Gray's West Corporation Experience 2012 - 2013
Job Data Entry and Clerical/Administrative Experience
Industry Retail
Experience
West Corporation 2012 - 2013
Kelly Services 2011 - 2012
T-Mobile 2007 - 2010
Falco Sult & Company, P.S. 2005 - 2006
Erickson Retirement Advisors 2004 - 2005
UtilX Corporation 2002 - 2004
Education
Central Washington University 2001 — 2002
None
Sammamish High School 1993 — 1995
Diploma
Bellevue Community College 1993 — 1994
Running Start Program
West Corporation 2012 - 2013
Kelly Services 2011 - 2012
T-Mobile 2007 - 2010
Falco Sult & Company, P.S. 2005 - 2006
Erickson Retirement Advisors 2004 - 2005
UtilX Corporation 2002 - 2004
Education
Central Washington University 2001 — 2002
None
Sammamish High School 1993 — 1995
Diploma
Bellevue Community College 1993 — 1994
Running Start Program
Young Sineah Young Sineah's West Corporation Experience June 2013 - August 2013
Job ACT Tutor at Huntington Learning Center
Industry Research
Experience
Huntington Learning Center January 2015 - Present
Metropolitan Community College June 2015 - July 2015
West Corporation June 2013 - August 2013
Zale January 2013 - April 2013
West Corporation October 2012 - January 2013
Walgreens June 2010 - August 2012
Gallup, Incorporated October 2011 - January 2012
West Corporation July 2011 - August 2011
Butler-Gast YMCA May 2009 - August 2010
West YMCA October 2006 - March 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Research, Outlook, English, Windows, Public Speaking, Event Planning, Immunohistochemistry, PCR, Time Management, Data Entry
Education
College of Saint Mary 2014 — 2015
Master of Arts (M.A.), Secondary Education and Teaching, 4.0 GPA
Creighton University 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Northwest High School 2005 — 2009
High School Diploma, Biology, General, 4.4 GPA
Huntington Learning Center January 2015 - Present
Metropolitan Community College June 2015 - July 2015
West Corporation June 2013 - August 2013
Zale January 2013 - April 2013
West Corporation October 2012 - January 2013
Walgreens June 2010 - August 2012
Gallup, Incorporated October 2011 - January 2012
West Corporation July 2011 - August 2011
Butler-Gast YMCA May 2009 - August 2010
West YMCA October 2006 - March 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Research, Outlook, English, Windows, Public Speaking, Event Planning, Immunohistochemistry, PCR, Time Management, Data Entry
Education
College of Saint Mary 2014 — 2015
Master of Arts (M.A.), Secondary Education and Teaching, 4.0 GPA
Creighton University 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Northwest High School 2005 — 2009
High School Diploma, Biology, General, 4.4 GPA
LayShia Menk LayShia Menk's West Corporation Experience October 2002 - February 2003
Job Graphic Designer
Industry Design
Experience
Freelance Graphic Design January 1997 - Present
Education July 2012 - May 2013
The Yazoo Herald May 2007 - June 2012
West Corporation October 2002 - February 2003
Skills
Adobe CS, CS2, CS3, CS5, Photoshop version 5..., Illustrator version 8..., InDesign CS3 & CS5, Dreamweaver, Quark Xpress versions 5..., Gimp, Freehand, CSS, HTML, PHP, XHTML, MySQL, Joomla, Magazine Layout and..., Newspaper Layout and..., Advertising Design, Web Design, Sign & Billboard Design, Logo Design & Corporate..., Portrait and Product..., Technical Support, Virus Removal, Hardware Upgrades, Basic User Support, Software Upgrades,..., Troubleshooting &..., Windows OS 3.5 - 7, Apple Mac OSX & earlier..., Sheetfed Printing Press..., Stripping and Paste up, Desktop Publishing, Fine Art, Photo Editing, Photo Processing, Animation, Art Direction, Advertising, Marketing in Social..., Windows, Layout, Software, Upgrades, Corporate Identity, Graphic Design, Information Graphics, Book Design, Image Editing, Typography, Flyers
Education
Central Lakes College-Brainerd 1997 — 2001
Communication Art & Design, Graphic Design
Freelance Graphic Design January 1997 - Present
Education July 2012 - May 2013
The Yazoo Herald May 2007 - June 2012
West Corporation October 2002 - February 2003
Skills
Adobe CS, CS2, CS3, CS5, Photoshop version 5..., Illustrator version 8..., InDesign CS3 & CS5, Dreamweaver, Quark Xpress versions 5..., Gimp, Freehand, CSS, HTML, PHP, XHTML, MySQL, Joomla, Magazine Layout and..., Newspaper Layout and..., Advertising Design, Web Design, Sign & Billboard Design, Logo Design & Corporate..., Portrait and Product..., Technical Support, Virus Removal, Hardware Upgrades, Basic User Support, Software Upgrades,..., Troubleshooting &..., Windows OS 3.5 - 7, Apple Mac OSX & earlier..., Sheetfed Printing Press..., Stripping and Paste up, Desktop Publishing, Fine Art, Photo Editing, Photo Processing, Animation, Art Direction, Advertising, Marketing in Social..., Windows, Layout, Software, Upgrades, Corporate Identity, Graphic Design, Information Graphics, Book Design, Image Editing, Typography, Flyers
Education
Central Lakes College-Brainerd 1997 — 2001
Communication Art & Design, Graphic Design
Peggy S. Beer, MHRM's West Corporation Experience September 2009 - May 2012
Job Human Resource Business Partner at Sitel
Industry Human Resources
Experience
Sitel April 2015 - Present
Great Lakes Higher Education Corporation and Affiliates December 2013 - March 2015
Opportunity Inc May 2012 - December 2013
West Corporation September 2009 - May 2012
Skills
Creative Problem Solving, Employee Relations, Human Relations, Training & Development, Process Development, HR Policies, FMLA, Onboarding, Workers Compensation, Unemployment Claims, People Skills, Employee Training, Strategic Planning, Training, Recruiting, Process Simulation, Coaching, Human Resources, Background Checks, Employee Handbooks, Benefits Administration, Personnel Management, Job Descriptions, Job Coaching, Job Evaluation, Job Fairs, Safety Management..., OSHA 10-Hour Certified, OSHA, Performance Appraisal, Employee Benefits, Workforce Planning, HRIS, Performance Management, SPHR, EEO, New Hire Orientations, Affirmative Action, Employee Engagement, Talent Management, College Recruiting, Deferred Compensation, ADP Payroll, Compensation & Benefit, Conflict Resolution, Succession Planning, Hiring, Job Analysis, Applicant Tracking...
Education
Walden University 2011 — 2013
MHRM, Masters of Strategic Human Resourses Management, 3.4 GPA
Cardinal Stritch University 2006 — 2010
BSM, Business Administration, Management and Operations, 3.8 GPA
Sitel April 2015 - Present
Great Lakes Higher Education Corporation and Affiliates December 2013 - March 2015
Opportunity Inc May 2012 - December 2013
West Corporation September 2009 - May 2012
Skills
Creative Problem Solving, Employee Relations, Human Relations, Training & Development, Process Development, HR Policies, FMLA, Onboarding, Workers Compensation, Unemployment Claims, People Skills, Employee Training, Strategic Planning, Training, Recruiting, Process Simulation, Coaching, Human Resources, Background Checks, Employee Handbooks, Benefits Administration, Personnel Management, Job Descriptions, Job Coaching, Job Evaluation, Job Fairs, Safety Management..., OSHA 10-Hour Certified, OSHA, Performance Appraisal, Employee Benefits, Workforce Planning, HRIS, Performance Management, SPHR, EEO, New Hire Orientations, Affirmative Action, Employee Engagement, Talent Management, College Recruiting, Deferred Compensation, ADP Payroll, Compensation & Benefit, Conflict Resolution, Succession Planning, Hiring, Job Analysis, Applicant Tracking...
Education
Walden University 2011 — 2013
MHRM, Masters of Strategic Human Resourses Management, 3.4 GPA
Cardinal Stritch University 2006 — 2010
BSM, Business Administration, Management and Operations, 3.8 GPA
AJ Jackson AJ Jackson's West Corporation Experience February 2006 - October 2014
Job Strategic Business Development Account Manager at CVirtual
Industry Staffing and Recruiting
Experience
CVirtual 2014 - Present
West Corporation February 2006 - October 2014
Law Office of Carter R. King, Esq April 1996 - May 2004
DIRECTV March 2002 - August 2003
Mustang Marketing January 2002 - August 2003
US Army July 1997 - March 2001
Skills
Recruiting, Human Resources, Interviews, Leadership, Applicant Tracking..., Training, College Recruiting, Interviewing Skills, Talent Management, Hiring, Sales, Coaching, Customer-focused Service, CRM, Telecommunications, Interview Skills..., Sales&Marketing, Time Management, Social Networking, EEO/AA Compliance, Committed to Customer..., Computer-savvy, Onboarding, Social Media, New Hire Orientations, Social Media Marketing, Management, Sales Management, Operations Management, Marketing Strategy, Marketing Communications, Email Marketing, Email Strategy, C-Level Relationships, C-Level Executive..., C-Level Presentations, Community Outreach, Media Relations, Media Buying, Customer Relations, Customer Retention, Long-term Customer..., Customer Service, Marketing, Team Building, Cold Calling, Sourcing, Business Development, Strategic Planning, Executive Search
Education
Truckee Meadows Community College 2005 — 2008
Associate of Arts (AA), Business/Corporate Communications
Chattahoochee Valley Community College 1998 — 1999
Emergency Medical Technician, Medical/Clinical Assistant
Proctor R Hug High School 1993 — 1997
High School diploma, General Studies
CVirtual 2014 - Present
West Corporation February 2006 - October 2014
Law Office of Carter R. King, Esq April 1996 - May 2004
DIRECTV March 2002 - August 2003
Mustang Marketing January 2002 - August 2003
US Army July 1997 - March 2001
Skills
Recruiting, Human Resources, Interviews, Leadership, Applicant Tracking..., Training, College Recruiting, Interviewing Skills, Talent Management, Hiring, Sales, Coaching, Customer-focused Service, CRM, Telecommunications, Interview Skills..., Sales&Marketing, Time Management, Social Networking, EEO/AA Compliance, Committed to Customer..., Computer-savvy, Onboarding, Social Media, New Hire Orientations, Social Media Marketing, Management, Sales Management, Operations Management, Marketing Strategy, Marketing Communications, Email Marketing, Email Strategy, C-Level Relationships, C-Level Executive..., C-Level Presentations, Community Outreach, Media Relations, Media Buying, Customer Relations, Customer Retention, Long-term Customer..., Customer Service, Marketing, Team Building, Cold Calling, Sourcing, Business Development, Strategic Planning, Executive Search
Education
Truckee Meadows Community College 2005 — 2008
Associate of Arts (AA), Business/Corporate Communications
Chattahoochee Valley Community College 1998 — 1999
Emergency Medical Technician, Medical/Clinical Assistant
Proctor R Hug High School 1993 — 1997
High School diploma, General Studies
Rex Lawhorn Rex Lawhorn's West Corporation Experience December 2013 - July 2015
Job Premise Technician at AT&T
Industry Utilities
Experience
AT&T July 2015 - Present
West Corporation December 2013 - July 2015
Artisan Manufacturing August 2012 - January 2013
Americans Elect December 2011 - October 2012
Safety Training Systems, Inc. October 2007 - August 2012
Black Box Network Services June 2005 - October 2006
Williams Communications 2000 - 2002
TriStar Aerospace 1997 - 2000
Skills
Program Management, Manufacturing..., Project Planning, Master Scheduling, Quality Assurance, Purchasing, Manufacturing, Management, Contract Negotiation, Continuous Improvement, Leadership, Process Improvement, Engineering
Education
Missouri State University 2003 — 2005
Economics
College of the Ozarks 2002 — 2003
Political Science
AT&T July 2015 - Present
West Corporation December 2013 - July 2015
Artisan Manufacturing August 2012 - January 2013
Americans Elect December 2011 - October 2012
Safety Training Systems, Inc. October 2007 - August 2012
Black Box Network Services June 2005 - October 2006
Williams Communications 2000 - 2002
TriStar Aerospace 1997 - 2000
Skills
Program Management, Manufacturing..., Project Planning, Master Scheduling, Quality Assurance, Purchasing, Manufacturing, Management, Contract Negotiation, Continuous Improvement, Leadership, Process Improvement, Engineering
Education
Missouri State University 2003 — 2005
Economics
College of the Ozarks 2002 — 2003
Political Science
Richard Holm Richard Holm's West Corporation Experience November 2004 - November 2005
Job Director of Business Development at Priority Data
Industry Outsourcing/Offshoring
Experience
Priority Data February 2015 - Present
LiveOps February 2014 - October 2014
EPIC Connections May 2013 - February 2014
CoSentry May 2012 - April 2013
Support Services Group February 2007 - July 2012
InterMedia Marketing Solutions December 2005 - February 2007
West Corporation November 2004 - November 2005
Sitel 2001 - 2004
Skills
Collaborative Problem..., Solution Selling, Contract Negotiation, Call Center, Workforce Management, BPO, Outsourcing, Executive Management, Lead Generation, Sales Management, Account Management, Offshoring, B2B, Customer Satisfaction, New Business Development, Professional Services, Process Improvement, Call Centers, SaaS, Salesforce.com, Business Development, Managed Services, Team Building, Customer Experience, Start-ups, Financial Services, Business Process..., Analytics, Contact Centers, Business Transformation, CRM, Consulting, Strategic Partnerships, Sales, Call Center Development, Customer Retention, Telemarketing, Inbound Marketing, Leadership, Strategy, Customer Acquisition, P&L Management
Education
Colorado State University
Bachelor of Science, Political Science
Priority Data February 2015 - Present
LiveOps February 2014 - October 2014
EPIC Connections May 2013 - February 2014
CoSentry May 2012 - April 2013
Support Services Group February 2007 - July 2012
InterMedia Marketing Solutions December 2005 - February 2007
West Corporation November 2004 - November 2005
Sitel 2001 - 2004
Skills
Collaborative Problem..., Solution Selling, Contract Negotiation, Call Center, Workforce Management, BPO, Outsourcing, Executive Management, Lead Generation, Sales Management, Account Management, Offshoring, B2B, Customer Satisfaction, New Business Development, Professional Services, Process Improvement, Call Centers, SaaS, Salesforce.com, Business Development, Managed Services, Team Building, Customer Experience, Start-ups, Financial Services, Business Process..., Analytics, Contact Centers, Business Transformation, CRM, Consulting, Strategic Partnerships, Sales, Call Center Development, Customer Retention, Telemarketing, Inbound Marketing, Leadership, Strategy, Customer Acquisition, P&L Management
Education
Colorado State University
Bachelor of Science, Political Science
Ashiqah Mumin Ashiqah Mumin's West Corporation Experience March 2007 - January 2011
Job Court Appointed Special Advocate
Industry Judiciary
Experience
Southside Community Hospital January 2011 - February 2012
West Corporation March 2007 - January 2011
Genworth Financial January 2005 - January 2007
Avis Budget Group EMEA January 2004 - January 2005
Skills
Training, Telephone Skills, Selling, Hospitals, Administrative..., Customer Experience, Team-oriented, Inventory Management, Teamwork, HIPAA, People Skills, Microsoft Excel, Microsoft Office, Critical Thinking, Microsoft Office 2007, PowerPoint, Microsoft Word, Employee Training, Insurance, Outlook, Healthcare, Call Centers, Customer Service, Time Management, Administrative..., Sales, Sales Operations
Education
Liberty University 2012 — 2014
Psychology
Central Virginia Community College 2010 — 2010
Certificate, Emergency Care Attendant (EMT Ambulance)
Lynchburg Literacy Council 2009 — 2009
Certificate, ESL
Central Virginia Community College 2002 — 2004
Certificate, Cosmetology/Cosmetologist, General
Central VA Community College
Business Management and Administration
Southside Community Hospital January 2011 - February 2012
West Corporation March 2007 - January 2011
Genworth Financial January 2005 - January 2007
Avis Budget Group EMEA January 2004 - January 2005
Skills
Training, Telephone Skills, Selling, Hospitals, Administrative..., Customer Experience, Team-oriented, Inventory Management, Teamwork, HIPAA, People Skills, Microsoft Excel, Microsoft Office, Critical Thinking, Microsoft Office 2007, PowerPoint, Microsoft Word, Employee Training, Insurance, Outlook, Healthcare, Call Centers, Customer Service, Time Management, Administrative..., Sales, Sales Operations
Education
Liberty University 2012 — 2014
Psychology
Central Virginia Community College 2010 — 2010
Certificate, Emergency Care Attendant (EMT Ambulance)
Lynchburg Literacy Council 2009 — 2009
Certificate, ESL
Central Virginia Community College 2002 — 2004
Certificate, Cosmetology/Cosmetologist, General
Central VA Community College
Business Management and Administration
Avery Shaw Avery Shaw's West Corporation Experience December 2008 - June 2012
Job Lowe's, Mount Dora,FL
Industry Retail
Experience
Lowe's Companies, Inc. December 2014 - Present
Lowe's Companies, Inc. July 2014 - Present
Advocare 2011 - Present
Lowe's Home Improvement October 2013 - July 2014
Hubby for Hire June 1996 - October 2013
West Corporation December 2008 - June 2012
Color Tile July 1992 - June 1996
Color Tile Inc. January 1989 - July 1992
Skills
Team Building, Call Center, Customer Service, Hiring, Mentoring, Sales Management, Training & Development, Retail Management, Middle Management, Employee Training, Call Centers, Customer Retention, Customer Satisfaction, Microsoft Office, Budgets, Coaching, Outlook, Supervisory Skills, Process Scheduler, Inventory Management, Microsoft Word, PowerPoint, Strategic Planning, Store Management, Purchasing, Leadership, Management, Training, Team Leadership, Leadership Development, Employee Relations, Time Management, Software Documentation, Human Resources, Account Management, Troubleshooting, Interviews, Telephone Skills, Performance Management, Data Entry, Customer Experience, Social Networking, Cold Calling, Merchandising, Process Improvement, Retail, Networking, Negotiation, New Business Development, Public Speaking
Education
Lansing Community College 1965 — 1966
Psychology, 4.0
Capital University 1964 — 1966
Psychology, 3.2
Bethesda-Chevy Chase HS 1963 — 1964
Diploma
Lowe's Companies, Inc. December 2014 - Present
Lowe's Companies, Inc. July 2014 - Present
Advocare 2011 - Present
Lowe's Home Improvement October 2013 - July 2014
Hubby for Hire June 1996 - October 2013
West Corporation December 2008 - June 2012
Color Tile July 1992 - June 1996
Color Tile Inc. January 1989 - July 1992
Skills
Team Building, Call Center, Customer Service, Hiring, Mentoring, Sales Management, Training & Development, Retail Management, Middle Management, Employee Training, Call Centers, Customer Retention, Customer Satisfaction, Microsoft Office, Budgets, Coaching, Outlook, Supervisory Skills, Process Scheduler, Inventory Management, Microsoft Word, PowerPoint, Strategic Planning, Store Management, Purchasing, Leadership, Management, Training, Team Leadership, Leadership Development, Employee Relations, Time Management, Software Documentation, Human Resources, Account Management, Troubleshooting, Interviews, Telephone Skills, Performance Management, Data Entry, Customer Experience, Social Networking, Cold Calling, Merchandising, Process Improvement, Retail, Networking, Negotiation, New Business Development, Public Speaking
Education
Lansing Community College 1965 — 1966
Psychology, 4.0
Capital University 1964 — 1966
Psychology, 3.2
Bethesda-Chevy Chase HS 1963 — 1964
Diploma
Amy Smith Amy Smith's West Corporation Experience September 2011 - Present
Job Human Resources
Industry Human Resources
Experience
West Corporation September 2011 - Present
Randstad 2000 - 2006
Education
Cedarville University 1994 — 1998
West Corporation September 2011 - Present
Randstad 2000 - 2006
Education
Cedarville University 1994 — 1998
Latisha Whitehorn-Bell Latisha Whitehorn-Bell's West Corporation Experience December 2010 - January 2012
Job Sales and Reservations Agent at UHaul International, Inc.
Industry Retail
Experience
U-Haul International, Inc. February 2012 - Present
West Corporation December 2010 - January 2012
Education
Colorado Technical University 2011 — 2014
Associate's Degree, Science and General Studies, Graduate
U-Haul International, Inc. February 2012 - Present
West Corporation December 2010 - January 2012
Education
Colorado Technical University 2011 — 2014
Associate's Degree, Science and General Studies, Graduate
Alma J. Bernal-Rodriguez Alma J. Bernal-Rodriguez's West Corporation Experience September 2008 - November 2011
Job Medical Assistant
Industry Medical Practice
Experience
Virginia Family Care Center December 2013 - Present
One Contact Inc September 2012 - December 2013
West Corporation September 2008 - November 2011
Arvato Digital Services May 2006 - July 2008
International Game Technology December 2003 - July 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Cpr Certified, Medical Coding, Terminología Médica, Asistente de médico, Organizada, bilingüe, Vital Signs, Medical Assisting, Training, Program Management, Management, Team Leadership, Recruiting, CRM, Sales, Customer Service, Human Resources, Software Documentation, Sales Operations, Call Centers, Interviews, Accounts Payable, Invoicing, Customer Satisfaction, Purchasing, Operations Management, Customer Experience, Process Improvement, Vendor Management, Team Building, Leadership, Cross-functional Team..., Performance Management, Hiring, Change Management, Accounting, Employee Training, Account Management, Time Management
Education
Career College of Northern Nevada 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Truckee Meadows Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Proctor R. Hug High School 2001 — 2005
General High School
Virginia Family Care Center December 2013 - Present
One Contact Inc September 2012 - December 2013
West Corporation September 2008 - November 2011
Arvato Digital Services May 2006 - July 2008
International Game Technology December 2003 - July 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Cpr Certified, Medical Coding, Terminología Médica, Asistente de médico, Organizada, bilingüe, Vital Signs, Medical Assisting, Training, Program Management, Management, Team Leadership, Recruiting, CRM, Sales, Customer Service, Human Resources, Software Documentation, Sales Operations, Call Centers, Interviews, Accounts Payable, Invoicing, Customer Satisfaction, Purchasing, Operations Management, Customer Experience, Process Improvement, Vendor Management, Team Building, Leadership, Cross-functional Team..., Performance Management, Hiring, Change Management, Accounting, Employee Training, Account Management, Time Management
Education
Career College of Northern Nevada 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Truckee Meadows Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Proctor R. Hug High School 2001 — 2005
General High School
NAKIA COLLIER NAKIA COLLIER's West Corporation Experience November 2011 - February 2013
Job Footwear Zone Supervisor at Gander Mountain
Industry Retail
Experience
Gander Mountain October 2013 - Present
West Corporation November 2011 - February 2013
Oakwood University January 2008 - May 2011
Skills
HTML, Teaching, Budgets, Microsoft Excel, Photoshop, Public Speaking, PowerPoint, Outlook, Microsoft Word, Strategic Planning, Microsoft Office, Training, Social Media
Education
Capella University 2012 — 2014
Psychology
Valdosta State University 2005 — 2006
Gander Mountain October 2013 - Present
West Corporation November 2011 - February 2013
Oakwood University January 2008 - May 2011
Skills
HTML, Teaching, Budgets, Microsoft Excel, Photoshop, Public Speaking, PowerPoint, Outlook, Microsoft Word, Strategic Planning, Microsoft Office, Training, Social Media
Education
Capella University 2012 — 2014
Psychology
Valdosta State University 2005 — 2006
KEIYAWNA WARD KEIYAWNA WARD's West Corporation Experience 2009 - Present
Job Kinky Life Natural Hair Boutique
Industry Cosmetics
Experience
Self-employed March 2010 - Present
Kinky Life Natural Hair Boutique June 2009 - Present
West Corporation 2009 - Present
Live Ops 2004 - 2008
Skills
Natural Hair, Cosmetology, Hair Care, Hair Straightening, Hair Extensions, Hair Cutting, Master Colorist, Corrective Color, Curling, Makeovers, Beauty Industry
Education
Chattahoochee Technical College 2006 — 2009
Master of Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Self-employed March 2010 - Present
Kinky Life Natural Hair Boutique June 2009 - Present
West Corporation 2009 - Present
Live Ops 2004 - 2008
Skills
Natural Hair, Cosmetology, Hair Care, Hair Straightening, Hair Extensions, Hair Cutting, Master Colorist, Corrective Color, Curling, Makeovers, Beauty Industry
Education
Chattahoochee Technical College 2006 — 2009
Master of Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Cyndy Paulus Cyndy Paulus's West Corporation Experience February 1989 - June 2003
Job HR Officer People & Culture Suncrest Bank
Industry Banking
Experience
Suncrest Bank June 2008 - Present
University of Phoenix June 2010 - Present
Success in Recovery January 2010 - Present
SHRM Tulare-Kings County Chapter January 2008 - December 2012
SHRM 2007 - 2011
Animal Health International, Inc. September 2005 - 2008
West Corporation February 1989 - June 2003
Skills
Government, Program Development, Administration, Organizational..., Community Outreach, Microsoft Office, Finance, Analysis, Leadership, Management, Training, Strategic Planning, Organizational..., Leadership Development, Human Resources, Team Building, Public Speaking, Coaching, Customer Service, Nonprofits, Process Improvement, Public Relations, Sales, Marketing, Temporary Placement
Education
Chapman University 2007 — 2009
Masters, Human Resources
Chapman University 2006 — 2007
Bachelors, Organizational Leadership
Suncrest Bank June 2008 - Present
University of Phoenix June 2010 - Present
Success in Recovery January 2010 - Present
SHRM Tulare-Kings County Chapter January 2008 - December 2012
SHRM 2007 - 2011
Animal Health International, Inc. September 2005 - 2008
West Corporation February 1989 - June 2003
Skills
Government, Program Development, Administration, Organizational..., Community Outreach, Microsoft Office, Finance, Analysis, Leadership, Management, Training, Strategic Planning, Organizational..., Leadership Development, Human Resources, Team Building, Public Speaking, Coaching, Customer Service, Nonprofits, Process Improvement, Public Relations, Sales, Marketing, Temporary Placement
Education
Chapman University 2007 — 2009
Masters, Human Resources
Chapman University 2006 — 2007
Bachelors, Organizational Leadership
Kai Howard Kai Howard's West Corporation Experience February 2003 - February 2005
Job Case Management Supervisor at DIRECTV
Industry Broadcast Media
Experience
DIRECTV May 2011 - Present
DIRECTV February 2005 - Present
DIRECTV 2013 - 2013
DIRECTV January 2007 - November 2007
West Corporation February 2003 - February 2005
Sears, Tulsa OK January 2002 - August 2003
West Corporation October 2002 - February 2003
Bank One October 1999 - January 2001
Wells Fargo September 1997 - March 1999
Skills
Interactive TV, Process Improvement, Workforce Management, Call Center, Leadership, Employee Engagement, Human Resources, Management, Customer Experience, Coaching, Customer Retention, Time Management, Customer Service, Interviews, Technical Support, Hiring, Employee Benefits, Vendor Management, Customer Satisfaction, Account Management, Call Centers, Employee Training, Operations Management, Performance Management, Recruiting, Team Building, Training
Education
Tulsa Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
United States Army 1992 — 1999
Petroleum Supply Specialist
Cochise College
Business Management
Tulsa Community College
Business Administration, Management and Operations
DIRECTV May 2011 - Present
DIRECTV February 2005 - Present
DIRECTV 2013 - 2013
DIRECTV January 2007 - November 2007
West Corporation February 2003 - February 2005
Sears, Tulsa OK January 2002 - August 2003
West Corporation October 2002 - February 2003
Bank One October 1999 - January 2001
Wells Fargo September 1997 - March 1999
Skills
Interactive TV, Process Improvement, Workforce Management, Call Center, Leadership, Employee Engagement, Human Resources, Management, Customer Experience, Coaching, Customer Retention, Time Management, Customer Service, Interviews, Technical Support, Hiring, Employee Benefits, Vendor Management, Customer Satisfaction, Account Management, Call Centers, Employee Training, Operations Management, Performance Management, Recruiting, Team Building, Training
Education
Tulsa Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
United States Army 1992 — 1999
Petroleum Supply Specialist
Cochise College
Business Management
Tulsa Community College
Business Administration, Management and Operations
Shalimar Brunk Shalimar Brunk's West Corporation Experience October 2011 - May 2012
Job Corporate Training Coordinator at Iowa Western Community College
Industry Professional Training & Coaching
Experience
Iowa Western Community College July 2015 - Present
Fusion Medical Staffing October 2014 - April 2015
EMSI Conference 2015 - 2015
EMSI Conference 2015 - 2015
EMSI Conference 2015 - 2015
Aureus Medical Group July 2012 - September 2014
West Corporation October 2011 - May 2012
McLendon Hardware March 2011 - June 2011
Lake Sammamish Foursquare January 2011 - April 2011
Mountain Temp Services August 2010 - October 2010
Skills
Recruiting, Nurse Recruitment, Travel Nursing, Staffing Services, Permanent Placement, Permanent Staffing, Microsoft Office, Leadership Development, SPSS, Executive Coaching, Training, Organizational..., Organizational..., Organizational..., Change Management, Selection, Job Analysis, Interview Preparation, Behavioral Interviewing, 360 Assessments, Career Assessment, Temporary Staffing, Sales, Contract Recruitment, Human Resources, Business Development, Sourcing, Management, Temporary Placement, Employee Relations, College Recruiting, Applicant Tracking..., Employee Training, Onboarding, Personnel Selection, Cold Calling, Interviews, Talent Management, Hiring, Job Fairs, Talent Acquisition, Internet Recruiting, Resume Writing
Education
Seattle Pacific University 2009 — 2011
Masters, Industrial/Organizational Psychology
Colorado Christian University 2004 — 2008
Bachelors, Psychology - Industrial/Organizational
Iowa Western Community College July 2015 - Present
Fusion Medical Staffing October 2014 - April 2015
EMSI Conference 2015 - 2015
EMSI Conference 2015 - 2015
EMSI Conference 2015 - 2015
Aureus Medical Group July 2012 - September 2014
West Corporation October 2011 - May 2012
McLendon Hardware March 2011 - June 2011
Lake Sammamish Foursquare January 2011 - April 2011
Mountain Temp Services August 2010 - October 2010
Skills
Recruiting, Nurse Recruitment, Travel Nursing, Staffing Services, Permanent Placement, Permanent Staffing, Microsoft Office, Leadership Development, SPSS, Executive Coaching, Training, Organizational..., Organizational..., Organizational..., Change Management, Selection, Job Analysis, Interview Preparation, Behavioral Interviewing, 360 Assessments, Career Assessment, Temporary Staffing, Sales, Contract Recruitment, Human Resources, Business Development, Sourcing, Management, Temporary Placement, Employee Relations, College Recruiting, Applicant Tracking..., Employee Training, Onboarding, Personnel Selection, Cold Calling, Interviews, Talent Management, Hiring, Job Fairs, Talent Acquisition, Internet Recruiting, Resume Writing
Education
Seattle Pacific University 2009 — 2011
Masters, Industrial/Organizational Psychology
Colorado Christian University 2004 — 2008
Bachelors, Psychology - Industrial/Organizational
Christine Hitchcock's West Corporation Experience April 2013 - Present
Job Training Development Manager at West Corporation
Industry Telecommunications
Experience
ASTD Nebraska January 2014 - Present
West Corporation April 2013 - Present
West Corporation December 2007 - Present
American Society for Training and Development Nebraska Chapter January 2013 - December 2013
TeleVox Software December 2012 - April 2013
American Society for Training and Development Nebraska Chapter January 2012 - December 2012
American Society of Training and Development of Nebraska April 2010 - December 2011
Boys Town (Girls and Boys Town) May 2004 - December 2007
Boys Town May 1999 - May 2004
Boys Town May 1997 - May 1999
Skills
Event Management, Workshop Facilitation, Training, Program Evaluation, Project Management, Leadership, Customer Service, Curriculum Design, Instructional Design, Human Resources, Employee Relations, Program Management, Leadership Development, Career Counseling, Process Improvement, E-Learning, Marketing, Interviews, Employee Training, Management, Adult Education, Software Documentation, Strategic Planning, Conflict Resolution, Organizational..., Staff Development, Needs Analysis, Instructor-led Training, Training Delivery, Performance Management, Captivate, Blended Learning, Learning Management, Organizational..., Learning Management..., Executive Coaching, Coaching, Performance Improvement, Talent Management, Onboarding, Employee Engagement, Time Management, Career Development, Hands-on Training, Succession Planning, Consulting, Resume Writing, Team Building, ADDIE, MBTI
Education
Chadron State College 1991 — 1995
BS, Elementary Education, Elementary Education
Alliance High School 1986 — 1990
USA
ASTD Nebraska January 2014 - Present
West Corporation April 2013 - Present
West Corporation December 2007 - Present
American Society for Training and Development Nebraska Chapter January 2013 - December 2013
TeleVox Software December 2012 - April 2013
American Society for Training and Development Nebraska Chapter January 2012 - December 2012
American Society of Training and Development of Nebraska April 2010 - December 2011
Boys Town (Girls and Boys Town) May 2004 - December 2007
Boys Town May 1999 - May 2004
Boys Town May 1997 - May 1999
Skills
Event Management, Workshop Facilitation, Training, Program Evaluation, Project Management, Leadership, Customer Service, Curriculum Design, Instructional Design, Human Resources, Employee Relations, Program Management, Leadership Development, Career Counseling, Process Improvement, E-Learning, Marketing, Interviews, Employee Training, Management, Adult Education, Software Documentation, Strategic Planning, Conflict Resolution, Organizational..., Staff Development, Needs Analysis, Instructor-led Training, Training Delivery, Performance Management, Captivate, Blended Learning, Learning Management, Organizational..., Learning Management..., Executive Coaching, Coaching, Performance Improvement, Talent Management, Onboarding, Employee Engagement, Time Management, Career Development, Hands-on Training, Succession Planning, Consulting, Resume Writing, Team Building, ADDIE, MBTI
Education
Chadron State College 1991 — 1995
BS, Elementary Education, Elementary Education
Alliance High School 1986 — 1990
USA
J Shannon's West Corporation Experience February 2010 - April 2011
Job Founder Thrive Center Omaha
Industry Nonprofit Organization Management
Experience
Thrive Omaha May 2013 - Present
Bethesda U.C.D.C May 2008 - Present
Glory B2 GOD Ministries July 2006 - Present
Communities In Schools of Nebraska April 2011 - May 2013
West Corporation February 2010 - April 2011
Hope Center Omaha February 2009 - October 2010
Skills
Non-profits, Program Development, Community Outreach, Fundraising, Grant Writing, Volunteer Management, Event Planning, Public Speaking, Grants, Research, Program Evaluation, Program Management, Event Management, Microsoft Office, Strategic Planning, Music, Consulting, Music Production, Multimedia, Songwriting, Musical Direction, Motivational Speaking, Faith, Faith-based, Nonprofits, Leadership, Leadership Development, Management, Training, Coaching, Recruiting, Workshop Facilitation, Organizational..., Customer Service, Policy, Public Relations, Social Networking
Education
Central Community College
Thrive Omaha May 2013 - Present
Bethesda U.C.D.C May 2008 - Present
Glory B2 GOD Ministries July 2006 - Present
Communities In Schools of Nebraska April 2011 - May 2013
West Corporation February 2010 - April 2011
Hope Center Omaha February 2009 - October 2010
Skills
Non-profits, Program Development, Community Outreach, Fundraising, Grant Writing, Volunteer Management, Event Planning, Public Speaking, Grants, Research, Program Evaluation, Program Management, Event Management, Microsoft Office, Strategic Planning, Music, Consulting, Music Production, Multimedia, Songwriting, Musical Direction, Motivational Speaking, Faith, Faith-based, Nonprofits, Leadership, Leadership Development, Management, Training, Coaching, Recruiting, Workshop Facilitation, Organizational..., Customer Service, Policy, Public Relations, Social Networking
Education
Central Community College
Sherrill Armstrong Sherrill Armstrong's West Corporation Experience February 2012 - January 2013
Job Retail Professional
Industry Retail
Experience
Babies R Us 2013 - Present
West Corporation February 2012 - January 2013
Safe Embrace May 2011 - February 2012
Skills
Cashiering, Guest Service Management, Case Managment, Sales
Education
College of Southern Nevada 2013 — 2016
Associate of Science (A.S.), Biology
Spark High school 2004 — 2007
Diploma, General Studies
Babies R Us 2013 - Present
West Corporation February 2012 - January 2013
Safe Embrace May 2011 - February 2012
Skills
Cashiering, Guest Service Management, Case Managment, Sales
Education
College of Southern Nevada 2013 — 2016
Associate of Science (A.S.), Biology
Spark High school 2004 — 2007
Diploma, General Studies
Damon Hayes-Milligan, SHRM-CP, PHR Damon Hayes-Milligan, SHRM-CP, PHR's West Corporation Experience March 2008 - December 2009
Job Human Resources Manager at Intermedix
Industry Human Resources
Experience
Oklahoma State Council for Human Resource Management (OKHR) March 2015 - Present
Intermedix January 2015 - Present
Sodexo October 2011 - Present
Oklahoma City HR Society January 2011 - Present
Sodexo November 2014 - January 2015
Oklahoma Human Resources State Council March 2013 - December 2014
Sodexo November 2013 - November 2014
Nextep 2010 - 2011
West Corporation March 2008 - December 2009
Lowe's October 2006 - 2008
Skills
Employee Relations, Recruiting, Performance Management, Employment Law, FMLA, Background Checks, Job Descriptions, Benefits Administration, Employee Benefits, Onboarding, HRIS, New Hire Orientations, HR Consulting, Talent Acquisition, HR Policies, Employee Engagement, Applicant Tracking..., Talent Management, College Recruiting, Deferred Compensation, Human Resources, Program Management, Training, PeopleSoft, Personnel Management, Policy, Management, Leadership, Team Building, Employee Training, Payroll, Workforce Planning, Succession Planning, Interviews, Temporary Placement, Organizational..., Hiring, Conflict Resolution, Labor Relations, Resume Writing
Education
Quinnipiac University 2014 — 2016
Master of Science (M.S.), Organizational Leadership (HR emphasis)
Univeristy of Central Oklahoma 2003 — 2004
Bachelor of Business Administration (B.B.A.), Human Resources Management
University of Central Oklahoma - College of Business Administration 2000 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Oklahoma State Council for Human Resource Management (OKHR) March 2015 - Present
Intermedix January 2015 - Present
Sodexo October 2011 - Present
Oklahoma City HR Society January 2011 - Present
Sodexo November 2014 - January 2015
Oklahoma Human Resources State Council March 2013 - December 2014
Sodexo November 2013 - November 2014
Nextep 2010 - 2011
West Corporation March 2008 - December 2009
Lowe's October 2006 - 2008
Skills
Employee Relations, Recruiting, Performance Management, Employment Law, FMLA, Background Checks, Job Descriptions, Benefits Administration, Employee Benefits, Onboarding, HRIS, New Hire Orientations, HR Consulting, Talent Acquisition, HR Policies, Employee Engagement, Applicant Tracking..., Talent Management, College Recruiting, Deferred Compensation, Human Resources, Program Management, Training, PeopleSoft, Personnel Management, Policy, Management, Leadership, Team Building, Employee Training, Payroll, Workforce Planning, Succession Planning, Interviews, Temporary Placement, Organizational..., Hiring, Conflict Resolution, Labor Relations, Resume Writing
Education
Quinnipiac University 2014 — 2016
Master of Science (M.S.), Organizational Leadership (HR emphasis)
Univeristy of Central Oklahoma 2003 — 2004
Bachelor of Business Administration (B.B.A.), Human Resources Management
University of Central Oklahoma - College of Business Administration 2000 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Desiree House Desiree House's West Corporation Experience October 2010 - April 2012
Job Provider Recruiter/ Provider Relations at HVHC
Industry Outsourcing/Offshoring
Experience
HVHC July 2013 - Present
Kraft Foods Group September 2012 - February 2013
The Hartford April 2012 - August 2012
West Corporation October 2010 - April 2012
BD February 2012 - February 2012
Macys Corporate Services Ltd September 2005 - May 2009
Coleman Judgment Recovery April 2002 - June 2004
Skills
Supervisory Experience, Electronic Payment..., Payment Card Processing, Administrative Work, Computers, File Management, Medical Records, Customer Service, Process Improvement
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Postsecondary and Adult Education, 3.5
Capella University 2009 — 2010
Master's degree, Postsecondary and Adult Education, 3.6
Iona College 2005 — 2009
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.0
HVHC July 2013 - Present
Kraft Foods Group September 2012 - February 2013
The Hartford April 2012 - August 2012
West Corporation October 2010 - April 2012
BD February 2012 - February 2012
Macys Corporate Services Ltd September 2005 - May 2009
Coleman Judgment Recovery April 2002 - June 2004
Skills
Supervisory Experience, Electronic Payment..., Payment Card Processing, Administrative Work, Computers, File Management, Medical Records, Customer Service, Process Improvement
Education
Capella University 2011 — 2014
Doctor of Philosophy (PhD), Postsecondary and Adult Education, 3.5
Capella University 2009 — 2010
Master's degree, Postsecondary and Adult Education, 3.6
Iona College 2005 — 2009
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.0
Debi Carroll Debi Carroll's West Corporation Experience 2003 - 2005
Job Program Director at AMCOL International
Industry Mining & Metals
Experience
AMCOL International May 2013 - Present
AMCOL June 2009 - April 2013
Kerry Ingredients 2005 - April 2009
West Corporation 2003 - 2005
Textron Logistics 1997 - 2002
Greenlee Textron 1991 - 1997
Skills
Business Process..., Cross-functional Team..., Leadership, Process Improvement, Manufacturing, Employee Relations, SAP, Supply Chain, Six Sigma, Operations Management, Management, Strategic Planning, Strategy, Team Building, ERP, Inventory Management, Customer Service, Product Development, Project Management, Budgets, Human Resources, Continuous Improvement, Supply Chain Management, Lean Manufacturing, Kaizen, Logistics, Change Management, Oracle
Education
Cardinal Stritch University 1996 — 2000
Bachlors of Science, Buisness Management, Graduated Magna Cum Laude (3.87 GPA)
AMCOL International May 2013 - Present
AMCOL June 2009 - April 2013
Kerry Ingredients 2005 - April 2009
West Corporation 2003 - 2005
Textron Logistics 1997 - 2002
Greenlee Textron 1991 - 1997
Skills
Business Process..., Cross-functional Team..., Leadership, Process Improvement, Manufacturing, Employee Relations, SAP, Supply Chain, Six Sigma, Operations Management, Management, Strategic Planning, Strategy, Team Building, ERP, Inventory Management, Customer Service, Product Development, Project Management, Budgets, Human Resources, Continuous Improvement, Supply Chain Management, Lean Manufacturing, Kaizen, Logistics, Change Management, Oracle
Education
Cardinal Stritch University 1996 — 2000
Bachlors of Science, Buisness Management, Graduated Magna Cum Laude (3.87 GPA)
Bill Follmer Bill Follmer's West Corporation Experience October 2009 - March 2012
Job Manager, Applications Development at WoodmenLife
Industry Telecommunications
Experience
WoodmenLife January 2013 - Present
Lincoln Financial Group July 2012 - January 2013
West Corporation October 2009 - March 2012
AT-Tech July 2005 - September 2009
EDS Group January 2000 - July 2005
Verizon September 1991 - January 2000
Skills
Vendor Management, Telecommunications, VoIP, SDLC, IVR, Call Center, CTI, Business Analysis, Managed Services, Integration, Service Delivery, Data Center, Cloud Computing, Call Centers, Telephony, ITIL, Requirements Analysis, Testing, Oracle, Software Development, Enterprise Architecture, Access, SharePoint, IT Strategy, Leadership, Solution Architecture, IT Operations, CRM, Visio, Requirements Gathering, System Deployment, SaaS, Software Project..., Security, IT Management, PMP, Disaster Recovery, Management
Education
Colorado Technical University 1998 — 2000
Master of Science (MS), Information Technology, 4.0
WoodmenLife January 2013 - Present
Lincoln Financial Group July 2012 - January 2013
West Corporation October 2009 - March 2012
AT-Tech July 2005 - September 2009
EDS Group January 2000 - July 2005
Verizon September 1991 - January 2000
Skills
Vendor Management, Telecommunications, VoIP, SDLC, IVR, Call Center, CTI, Business Analysis, Managed Services, Integration, Service Delivery, Data Center, Cloud Computing, Call Centers, Telephony, ITIL, Requirements Analysis, Testing, Oracle, Software Development, Enterprise Architecture, Access, SharePoint, IT Strategy, Leadership, Solution Architecture, IT Operations, CRM, Visio, Requirements Gathering, System Deployment, SaaS, Software Project..., Security, IT Management, PMP, Disaster Recovery, Management
Education
Colorado Technical University 1998 — 2000
Master of Science (MS), Information Technology, 4.0
Vinie Jones's West Corporation Experience June 2012 - October 2014
Job Service Desk Manager at eFrame
Industry Telecommunications
Experience
eFrame October 2014 - Present
West Corporation June 2012 - October 2014
West Corporation December 2009 - June 2012
Help Desk Institute May 2009 - May 2010
West Corporation January 2007 - December 2009
Help Desk Institute May 2008 - May 2009
Hewlett-Packard February 2006 - January 2007
Hewlett-Packard April 2004 - February 2006
Hewlett-Packard April 2003 - April 2004
Skills
Help Desk Support, IT Service Management, Vendor Management, Technical Support, Data Center, Call Center, IT Management, ITIL, Troubleshooting, Active Directory, Call Centers, Windows, Customer Service, Software Documentation, Windows Server, Service Desk, VoIP, Disaster Recovery, Incident Management, Cisco Technologies, System Administration, SharePoint, Networking, Databases, Management, Windows 7, Servers
Education
Metropolitan Community College 2002 — 2003
Web/Multimedia Management and Webmaster
Kansas State University 1992 — 1995
Associate's degree, Computer Engineering
Cloud County Community College 1993 — 1994
General Studies
Herington High School 1988 — 1992
eFrame October 2014 - Present
West Corporation June 2012 - October 2014
West Corporation December 2009 - June 2012
Help Desk Institute May 2009 - May 2010
West Corporation January 2007 - December 2009
Help Desk Institute May 2008 - May 2009
Hewlett-Packard February 2006 - January 2007
Hewlett-Packard April 2004 - February 2006
Hewlett-Packard April 2003 - April 2004
Skills
Help Desk Support, IT Service Management, Vendor Management, Technical Support, Data Center, Call Center, IT Management, ITIL, Troubleshooting, Active Directory, Call Centers, Windows, Customer Service, Software Documentation, Windows Server, Service Desk, VoIP, Disaster Recovery, Incident Management, Cisco Technologies, System Administration, SharePoint, Networking, Databases, Management, Windows 7, Servers
Education
Metropolitan Community College 2002 — 2003
Web/Multimedia Management and Webmaster
Kansas State University 1992 — 1995
Associate's degree, Computer Engineering
Cloud County Community College 1993 — 1994
General Studies
Herington High School 1988 — 1992
Raphael Fred Telles Raphael Fred Telles's West Corporation Experience October 2010 - March 2013
Job at All About People / Apollo Group
Industry Computer Networking
Experience
All About People / Apollo Group May 2010 - Present
Qualfon October 2014 - January 2015
West August 2013 - July 2014
West Corporation October 2010 - March 2013
Aerotek 602-567 October 2007 - January 2009
yconsultants May 2006 - October 2007
Y Consultants dy@consultants May 2006 - October 2007
Choice Hotels June 2005 - January 2006
Butler International Volt June 2004 - June 2005
Collins College 2003 - 2005
Education
Western International University 2006 — 2009
MBA, Information Technology
Collins College 2003 — 2005
BS, Computer Network Administration
All About People / Apollo Group May 2010 - Present
Qualfon October 2014 - January 2015
West August 2013 - July 2014
West Corporation October 2010 - March 2013
Aerotek 602-567 October 2007 - January 2009
yconsultants May 2006 - October 2007
Y Consultants dy@consultants May 2006 - October 2007
Choice Hotels June 2005 - January 2006
Butler International Volt June 2004 - June 2005
Collins College 2003 - 2005
Education
Western International University 2006 — 2009
MBA, Information Technology
Collins College 2003 — 2005
BS, Computer Network Administration
McKayla Ewers McKayla Ewers's West Corporation Experience 2000 - 2001
Job Owner, Indian Cave Sporting Goods
Industry Sporting Goods
Experience
Indian Cave Sporting Goods August 2008 - Present
Casino White Cloud 2002 - 2003
H&R Block Financial Advisors 2001 - 2002
West Corporation 2000 - 2001
Skills
Selling, Forecasting, Microsoft Excel, Customer Service, Accounting, Budgets, Microsoft Office, Retail, Inventory Management, Financial Reporting, Strategic Planning, Financial Analysis, Microsoft Word, Merchandising, PowerPoint
Education
Colorado Technical University-Online 2012 — 2014
Bachelor of Applied Science (BASc), Information Technology - Information Security
Central Community College 2011 — 2012
Diploma in Information Technology, Information Technology
College of Saint Mary 1998 — 2000
Business/Accounting
Indian Cave Sporting Goods August 2008 - Present
Casino White Cloud 2002 - 2003
H&R Block Financial Advisors 2001 - 2002
West Corporation 2000 - 2001
Skills
Selling, Forecasting, Microsoft Excel, Customer Service, Accounting, Budgets, Microsoft Office, Retail, Inventory Management, Financial Reporting, Strategic Planning, Financial Analysis, Microsoft Word, Merchandising, PowerPoint
Education
Colorado Technical University-Online 2012 — 2014
Bachelor of Applied Science (BASc), Information Technology - Information Security
Central Community College 2011 — 2012
Diploma in Information Technology, Information Technology
College of Saint Mary 1998 — 2000
Business/Accounting
Joshua Wiley's West Corporation Experience September 2014 - March 2015
Job Computer Science/Engineering Student at UNR
Industry Computer Software
Experience
Rehearsal VRP February 2015 - Present
West Corporation September 2014 - March 2015
Wilan Inc./Veritas Financial January 2014 - August 2014
Bartell Investigations, Inc. January 2014 - August 2014
Onshore Technical and Customer Support October 2013 - January 2014
Skills
JavaScript, Visual Basic, Troubleshooting, Website Development, Technical Support, Android, Information Technology, Windows Server, Network Administration, CSS, Computer Hardware, Windows, OS X, Active Directory, TCP/IP, C++, jQuery, Amazon Web Services..., Computer Science, Computer Networking, HTML5
Education
University of Nevada-Reno 2015 — 2016
Computer Science/Engineering
Truckee Meadows Community College 2014 — 2015
Computer Science/Engineering
University of Nevada-Reno 2012 — 2013
Computer Information Systems
Citrus College 2010 — 2012
Associate's degree, Business
Rehearsal VRP February 2015 - Present
West Corporation September 2014 - March 2015
Wilan Inc./Veritas Financial January 2014 - August 2014
Bartell Investigations, Inc. January 2014 - August 2014
Onshore Technical and Customer Support October 2013 - January 2014
Skills
JavaScript, Visual Basic, Troubleshooting, Website Development, Technical Support, Android, Information Technology, Windows Server, Network Administration, CSS, Computer Hardware, Windows, OS X, Active Directory, TCP/IP, C++, jQuery, Amazon Web Services..., Computer Science, Computer Networking, HTML5
Education
University of Nevada-Reno 2015 — 2016
Computer Science/Engineering
Truckee Meadows Community College 2014 — 2015
Computer Science/Engineering
University of Nevada-Reno 2012 — 2013
Computer Information Systems
Citrus College 2010 — 2012
Associate's degree, Business
Raymond Wendell's West Corporation Experience 2011 - 2015
Job Senior Marketing and Communications Leader
Industry Telecommunications
Experience
West Corporation 2011 - 2015
West Corporation 2009 - 2011
West Corporation 2008 - 2009
Level 3 Communications 2006 - 2008
Intrado, Inc. 2005 - 2006
Qwest Communications 1998 - 2003
Skills
Marketing Communications, Marketing, Product Management, Telecommunications, Lead Generation, Strategy, Public Relations, Corporate Communications, Project Management, Wireless, VoIP, Telephony, Cross-functional Team..., Marketing Strategy, Product Development, Cloud Computing, Messaging, Strategic Partnerships, Product Marketing, Mobile Devices, Marketing Management, Integrated Marketing, Strategic Communications, Vendor Management, Go-to-market Strategy, Integration, Internal Communications, Program Management
Education
Colorado State University 1989 — 1991
MBA, Business
Columbia College 1986 — 1989
BSBA, Business
West Corporation 2011 - 2015
West Corporation 2009 - 2011
West Corporation 2008 - 2009
Level 3 Communications 2006 - 2008
Intrado, Inc. 2005 - 2006
Qwest Communications 1998 - 2003
Skills
Marketing Communications, Marketing, Product Management, Telecommunications, Lead Generation, Strategy, Public Relations, Corporate Communications, Project Management, Wireless, VoIP, Telephony, Cross-functional Team..., Marketing Strategy, Product Development, Cloud Computing, Messaging, Strategic Partnerships, Product Marketing, Mobile Devices, Marketing Management, Integrated Marketing, Strategic Communications, Vendor Management, Go-to-market Strategy, Integration, Internal Communications, Program Management
Education
Colorado State University 1989 — 1991
MBA, Business
Columbia College 1986 — 1989
BSBA, Business
Doug Scalia's West Corporation Experience April 2012 - April 2013
Job Senior Account Executive at Boost Media
Industry Information Technology and Services
Experience
Boost Media March 2015 - Present
Indyme Solutions June 2014 - January 2015
TimeTrade Systems May 2013 - April 2014
West Corporation April 2012 - April 2013
CrowdFlower January 2012 - April 2012
Voxify March 2004 - December 2011
NetByTel July 2003 - December 2003
CIBER April 2001 - July 2003
SourceOne January 1994 - April 2001
Skills
Crowdsourcing, Start-ups, Marketing, E-commerce, Program Management, Product Marketing, Enterprise Software, IVR, Strategy, SaaS, Mobile Devices, Sales Operations, Solution Selling, Management, Sales, Leadership, Integrated Marketing, Salesforce.com, Business Development, CRM, Strategic Partnerships, Direct Sales
Education
Central Connecticut State University 1990 — 1993
BS, Marketing
Roger Williams University 1988 — 1990
Marketing
Boost Media March 2015 - Present
Indyme Solutions June 2014 - January 2015
TimeTrade Systems May 2013 - April 2014
West Corporation April 2012 - April 2013
CrowdFlower January 2012 - April 2012
Voxify March 2004 - December 2011
NetByTel July 2003 - December 2003
CIBER April 2001 - July 2003
SourceOne January 1994 - April 2001
Skills
Crowdsourcing, Start-ups, Marketing, E-commerce, Program Management, Product Marketing, Enterprise Software, IVR, Strategy, SaaS, Mobile Devices, Sales Operations, Solution Selling, Management, Sales, Leadership, Integrated Marketing, Salesforce.com, Business Development, CRM, Strategic Partnerships, Direct Sales
Education
Central Connecticut State University 1990 — 1993
BS, Marketing
Roger Williams University 1988 — 1990
Marketing
Jill Seetan-Van Camp's West Corporation Experience March 2010 - Present
Job Sales Manager at West Business Solutions
Industry Telecommunications
Experience
West Corporation March 2010 - Present
West Business Services August 2011 - January 2012
West Business Services April 2010 - August 2011
West Business Services March 2010 - April 2010
Merrill Distributing, Inc September 2003 - March 2010
Merrill Lynch January 1990 - June 1996
Skills
Sales, Training, Customer Service, Account Management, Team Leadership, Leadership, Customer Satisfaction, Call Center, Sales Management, Customer Retention, Coaching, Management, Strategic Planning, Team Building, Call Centers, Employee Training, Market Research, CRM, Sales Process, B2B, Direct Sales, Sales Operations, Selling, Customer Experience, Cold Calling, Solution Selling, Telecommunications, Sales Presentations, New Business Development, Lead Generation, Business Development, Salesforce.com, Recruiting
Education
Cardinal Stritch University 2014 — 2016
Master of Science Management, Business Management
Cardinal Strict UniversityCollege of Business and 2009 — 2013
Bachelor's Degree, Business
Cardinal Stritch University 2009 — 2011
Associate Degree, Business
North Central Technical College Leadership Training 2008 — 2010
Leadership
University of Wisconsin Marathon 1988 — 1989
Bachelor of Science (B.S.), Buiness
University of Wisconsin-Stevens Point 1987 — 1988
Bachelor of Science (B.S.), Communicative Disorders
West Corporation March 2010 - Present
West Business Services August 2011 - January 2012
West Business Services April 2010 - August 2011
West Business Services March 2010 - April 2010
Merrill Distributing, Inc September 2003 - March 2010
Merrill Lynch January 1990 - June 1996
Skills
Sales, Training, Customer Service, Account Management, Team Leadership, Leadership, Customer Satisfaction, Call Center, Sales Management, Customer Retention, Coaching, Management, Strategic Planning, Team Building, Call Centers, Employee Training, Market Research, CRM, Sales Process, B2B, Direct Sales, Sales Operations, Selling, Customer Experience, Cold Calling, Solution Selling, Telecommunications, Sales Presentations, New Business Development, Lead Generation, Business Development, Salesforce.com, Recruiting
Education
Cardinal Stritch University 2014 — 2016
Master of Science Management, Business Management
Cardinal Strict UniversityCollege of Business and 2009 — 2013
Bachelor's Degree, Business
Cardinal Stritch University 2009 — 2011
Associate Degree, Business
North Central Technical College Leadership Training 2008 — 2010
Leadership
University of Wisconsin Marathon 1988 — 1989
Bachelor of Science (B.S.), Buiness
University of Wisconsin-Stevens Point 1987 — 1988
Bachelor of Science (B.S.), Communicative Disorders
Christmas Mensah Christmas Mensah's West Corporation Experience October 2008 - September 2010
Job Facility Manager at ABM
Industry Facilities Services
Experience
ABM Industries & Standard Parking July 2011 - Present
Corinthian Colleges, Inc. (Everest Institute) September 2010 - July 2011
West Corporation October 2008 - September 2010
Education
Cleveland State University 2012 — 2014
Global Interactions (International Relations), International Relations and Affairs, 3.85/4.0
Youngstown State University 2004 — 2008
Bachelors of Science in Secondary Education, High School Education, 3.5/4.0
ABM Industries & Standard Parking July 2011 - Present
Corinthian Colleges, Inc. (Everest Institute) September 2010 - July 2011
West Corporation October 2008 - September 2010
Education
Cleveland State University 2012 — 2014
Global Interactions (International Relations), International Relations and Affairs, 3.85/4.0
Youngstown State University 2004 — 2008
Bachelors of Science in Secondary Education, High School Education, 3.5/4.0
Elliott Forney Elliott Forney's West Corporation Experience June 2006 - August 2007
Job Graduate Student in Machine Learning
Industry Computer Software
Experience
Colorado State University August 2011 - Present
Colorado State University May 2008 - January 2012
West Corporation June 2006 - August 2007
Skills
Unix, Linux, Python, C++, C, Java, Machine Learning, Programming, Artificial Intelligence, Brain-computer..., R, Bash, Technical Support, Distributed Systems, Algorithms, Artificial Neural..., Data Analysis, Data Visualization, System Administration, EEG, Mathematics, CUDA, NumPy, Computer Science, High Performance..., Shell Scripting, Software Development, LaTeX, Software Engineering, Statistics, deep learning
Education
Colorado State University 2011 — 2016
Doctor of Philosophy (PhD), Computer Science - Machine Learning
Colorado State University 2007 — 2011
Master of Science (M.S.), Computer Science
Colorado State University 2001 — 2006
Bachelor of Science (B.S.), Computer Science & Mathematics
Colorado State University August 2011 - Present
Colorado State University May 2008 - January 2012
West Corporation June 2006 - August 2007
Skills
Unix, Linux, Python, C++, C, Java, Machine Learning, Programming, Artificial Intelligence, Brain-computer..., R, Bash, Technical Support, Distributed Systems, Algorithms, Artificial Neural..., Data Analysis, Data Visualization, System Administration, EEG, Mathematics, CUDA, NumPy, Computer Science, High Performance..., Shell Scripting, Software Development, LaTeX, Software Engineering, Statistics, deep learning
Education
Colorado State University 2011 — 2016
Doctor of Philosophy (PhD), Computer Science - Machine Learning
Colorado State University 2007 — 2011
Master of Science (M.S.), Computer Science
Colorado State University 2001 — 2006
Bachelor of Science (B.S.), Computer Science & Mathematics
Veronica Duff, CISM,CPSWS Veronica Duff, CISM,CPSWS's West Corporation Experience June 2010 - July 2010
Job Author, Writer, Public Speaker, Consultant
Industry Professional Training & Coaching
Experience
Family Health Centers of San Diego May 2015 - Present
Bridge Builder Consulting January 2008 - Present
Community Alliance - Safe Harbor Program July 2012 - May 2014
NAMI Omaha 2010 - 2014
US Small Business Recovery July 2010 - November 2010
West Corporation June 2010 - July 2010
Bridge Builder Domestic Violence Consulting December 2008 - June 2009
Family Health Centers of San Diego, Inc. December 2008 - April 2009
Securitas Security Services, USA, Inc. - Microsoft Account September 2007 - January 2008
Ray Bernard Consulting Services, Inc 2003 - September 2007
Skills
Security, Information Security, Information Security..., Disaster Recovery, Business Continuity, Program Management, Computer Security, Risk Assessment, Governance, Network Security, ISO 27001, Project Management, Management, Vulnerability Assessment, Training, Security Audits, Microsoft Office, Compliance, Security Management, IT Audit, System Administration, Risk Management, ITIL, Strategic Planning, Security Awareness, Integration, Policy, Software Documentation, SharePoint, Intrusion Detection, Physical Security, Proposal Writing, Information Assurance, PCI DSS, Corporate Security, Visio, Access Control, SDLC, Non-profits, HIPAA, Business Continuity..., Windows, IT Management, Security+, Privacy Law, MS Project, COBIT, Creative Writing, Public Speaking, Certified Peer Support...
Education
Colorado Technical University 2012 — 2016
Bachelor's of Science Information Technology, Information Technology /Security
National University 2000 — 2003
Certificate, Vocational Teaching
Ziff-Davis University 2000 — 2003
Certificates, Information Technology
National Radio Institute 1972 — 1975
Electronics, Electronics Servicing
San Diego Mesa College 1972 — 1973
Music, General Edu.
Family Health Centers of San Diego May 2015 - Present
Bridge Builder Consulting January 2008 - Present
Community Alliance - Safe Harbor Program July 2012 - May 2014
NAMI Omaha 2010 - 2014
US Small Business Recovery July 2010 - November 2010
West Corporation June 2010 - July 2010
Bridge Builder Domestic Violence Consulting December 2008 - June 2009
Family Health Centers of San Diego, Inc. December 2008 - April 2009
Securitas Security Services, USA, Inc. - Microsoft Account September 2007 - January 2008
Ray Bernard Consulting Services, Inc 2003 - September 2007
Skills
Security, Information Security, Information Security..., Disaster Recovery, Business Continuity, Program Management, Computer Security, Risk Assessment, Governance, Network Security, ISO 27001, Project Management, Management, Vulnerability Assessment, Training, Security Audits, Microsoft Office, Compliance, Security Management, IT Audit, System Administration, Risk Management, ITIL, Strategic Planning, Security Awareness, Integration, Policy, Software Documentation, SharePoint, Intrusion Detection, Physical Security, Proposal Writing, Information Assurance, PCI DSS, Corporate Security, Visio, Access Control, SDLC, Non-profits, HIPAA, Business Continuity..., Windows, IT Management, Security+, Privacy Law, MS Project, COBIT, Creative Writing, Public Speaking, Certified Peer Support...
Education
Colorado Technical University 2012 — 2016
Bachelor's of Science Information Technology, Information Technology /Security
National University 2000 — 2003
Certificate, Vocational Teaching
Ziff-Davis University 2000 — 2003
Certificates, Information Technology
National Radio Institute 1972 — 1975
Electronics, Electronics Servicing
San Diego Mesa College 1972 — 1973
Music, General Edu.
Michael MacOmber's West Corporation Experience January 2003 - April 2005
Job Outside Services Supervisor at LabCorp
Industry Hospital & Health Care
Experience
Labcorp Dynacare April 2015 - Present
LabCorp September 2010 - June 2015
Interface College April 2009 - August 2010
Total Clarity Hypnotherapy January 2007 - August 2010
Food Services of America January 2009 - June 2009
Mountain Gear 2007 - 2008
Safelite AutoGlass May 2005 - November 2007
West Corporation January 2003 - April 2005
Skills
Sales Management, Sales Presentations, Sales Process, Sales, Customer Service, Customer Relations, Customer Retention, Customer Support, Business Process..., Problem Solving, Hypnotherapy, Hypnosis, Phlebotomy, Physical Security, Security Management, Transportation, Transportation Planning, Logistics, Logistics Management, Marketing Strategy, Public Speaking
Education
Weber State University 2013 — 2017
Bachelor's Degree, Healthcare systems management, Healthcare Promotions, Sales and Marketing, 4.0
Hypnosis Motivation Institute 2005 — 2007
Certification in Hypnotherapy and Graphology, Hypnotherapy/Hypnotherapist, 4.0
Carrington College-Spokane 2000 — 2002
Certificate, Certified Phlebotomist, 3.75
Labcorp Dynacare April 2015 - Present
LabCorp September 2010 - June 2015
Interface College April 2009 - August 2010
Total Clarity Hypnotherapy January 2007 - August 2010
Food Services of America January 2009 - June 2009
Mountain Gear 2007 - 2008
Safelite AutoGlass May 2005 - November 2007
West Corporation January 2003 - April 2005
Skills
Sales Management, Sales Presentations, Sales Process, Sales, Customer Service, Customer Relations, Customer Retention, Customer Support, Business Process..., Problem Solving, Hypnotherapy, Hypnosis, Phlebotomy, Physical Security, Security Management, Transportation, Transportation Planning, Logistics, Logistics Management, Marketing Strategy, Public Speaking
Education
Weber State University 2013 — 2017
Bachelor's Degree, Healthcare systems management, Healthcare Promotions, Sales and Marketing, 4.0
Hypnosis Motivation Institute 2005 — 2007
Certification in Hypnotherapy and Graphology, Hypnotherapy/Hypnotherapist, 4.0
Carrington College-Spokane 2000 — 2002
Certificate, Certified Phlebotomist, 3.75
Heather (Malobisky) Marten Heather (Malobisky) Marten's West Corporation Experience August 2013 - Present
Job Organizational Development at Alorica
Industry Education Management
Experience
Alorica March 2015 - Present
West Corporation August 2013 - Present
West Corporation September 2007 - August 2013
West Corporation May 2005 - September 2007
American Customer Care July 2004 - March 2005
West Corporation October 2001 - July 2004
Skills
Captivate, Soft Skills, Coaching, Needs Analysis, ADDIE, Customer Experience, Customer Satisfaction, Technical Training, Policy, Process Improvement, Software Documentation, Employee Training, Training, Call Centers, Team Building, Leadership, Team Leadership, Management, Customer Retention, Customer Service, Program Management, Leadership Development, Microsoft Office, Sales, Performance Management, E-Learning, Training, Problem Solving, Staff Development, Training Delivery, Instructional Design, Operations Management
Education
Capella University 2013 — 2015
Doctor of Philosophy (Ph.D.), Post Secondary and Adult Education, 4.0
Capella University 2010 — 2012
MS, Education - Adult and Post Secondary Education, 4.0
Hope International University 2009 — 2010
Masters, Education, 4.0
Gannon University 1994 — 1998
a Bachelor of Science Degree, Science
Alorica March 2015 - Present
West Corporation August 2013 - Present
West Corporation September 2007 - August 2013
West Corporation May 2005 - September 2007
American Customer Care July 2004 - March 2005
West Corporation October 2001 - July 2004
Skills
Captivate, Soft Skills, Coaching, Needs Analysis, ADDIE, Customer Experience, Customer Satisfaction, Technical Training, Policy, Process Improvement, Software Documentation, Employee Training, Training, Call Centers, Team Building, Leadership, Team Leadership, Management, Customer Retention, Customer Service, Program Management, Leadership Development, Microsoft Office, Sales, Performance Management, E-Learning, Training, Problem Solving, Staff Development, Training Delivery, Instructional Design, Operations Management
Education
Capella University 2013 — 2015
Doctor of Philosophy (Ph.D.), Post Secondary and Adult Education, 4.0
Capella University 2010 — 2012
MS, Education - Adult and Post Secondary Education, 4.0
Hope International University 2009 — 2010
Masters, Education, 4.0
Gannon University 1994 — 1998
a Bachelor of Science Degree, Science
Lynise Harris, MS's West Corporation Experience February 2005 - April 2006
Job Managing Director of College Transitions at Lighthouse Academies
Industry Education Management
Experience
Lighthouse Academies March 2015 - Present
InsideTrack April 2014 - November 2014
InsideTrack August 2006 - April 2014
Lively Living LLC September 2000 - August 2013
West Corporation February 2005 - April 2006
Skills
Computer Skills, Microsoft Office,..., Coaching, Training, CRM, Staff Development, Program Management, Leadership, Management, Business, Public Speaking, Higher Education, Strategic Planning, Instructional Design, Leadership Development, Program Development, Enrollment Management, Executive Coaching, Human Resources, Entrepreneurship, Curriculum Development, Adult Education, Employee Training, Workshop Facilitation, Organizational..., Career Development, E-Learning, Resume Writing, Curriculum Design, Student Affairs, Time Management, Nonprofits, Conflict Resolution, Community Outreach, Personal Development, Educational Leadership, Teaching
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology- focused on coaching
Capella University 2009 — 2013
MS Psychology, Leadership Coaching Psychology
Texas State University-San Marcos 1989 — 2003
BA, Organizational Communication
University of Texas at Austin 1993 — 1994
MBA -33 hours, Human Resources
Lighthouse Academies March 2015 - Present
InsideTrack April 2014 - November 2014
InsideTrack August 2006 - April 2014
Lively Living LLC September 2000 - August 2013
West Corporation February 2005 - April 2006
Skills
Computer Skills, Microsoft Office,..., Coaching, Training, CRM, Staff Development, Program Management, Leadership, Management, Business, Public Speaking, Higher Education, Strategic Planning, Instructional Design, Leadership Development, Program Development, Enrollment Management, Executive Coaching, Human Resources, Entrepreneurship, Curriculum Development, Adult Education, Employee Training, Workshop Facilitation, Organizational..., Career Development, E-Learning, Resume Writing, Curriculum Design, Student Affairs, Time Management, Nonprofits, Conflict Resolution, Community Outreach, Personal Development, Educational Leadership, Teaching
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology- focused on coaching
Capella University 2009 — 2013
MS Psychology, Leadership Coaching Psychology
Texas State University-San Marcos 1989 — 2003
BA, Organizational Communication
University of Texas at Austin 1993 — 1994
MBA -33 hours, Human Resources
Shanice Woods's West Corporation Experience October 2011 - July 2012
Job Mortgage Loan Closing Coordinator at Arvest Bank
Industry Financial Services
Experience
Arvest Bank June 2015 - Present
IBM December 2014 - June 2015
Urban Financial of America September 2012 - September 2014
West Corporation October 2011 - July 2012
DIRECTV December 2010 - September 2011
Skills
Mortgage Lending, Customer Service, Notary Public, PowerPoint, Microsoft Excel, Microsoft Word, Typing, Training, Microsoft Office, Outlook, Establishing Management..., Ethical Decision Making, Decision Making, Avaya Phone, Inbound Call Center, Multi Tasking, Microsoft Outlook, Planning
Education
Clary Sage College 2011 — 2011
Esthetics, Esthetics
Arvest Bank June 2015 - Present
IBM December 2014 - June 2015
Urban Financial of America September 2012 - September 2014
West Corporation October 2011 - July 2012
DIRECTV December 2010 - September 2011
Skills
Mortgage Lending, Customer Service, Notary Public, PowerPoint, Microsoft Excel, Microsoft Word, Typing, Training, Microsoft Office, Outlook, Establishing Management..., Ethical Decision Making, Decision Making, Avaya Phone, Inbound Call Center, Multi Tasking, Microsoft Outlook, Planning
Education
Clary Sage College 2011 — 2011
Esthetics, Esthetics
Dana Schakat Dana Schakat's West Corporation Experience April 2011 - March 2015
Job Marketing and event professional fully utilizing skill set to generate knowledge and drive business sales.
Industry Telecommunications
Experience
West Corporation April 2011 - March 2015
West Corporation August 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Advertising, PowerPoint, Photoshop, Corporate Events, Vendor Relations, Strategic Planning, Volunteer Management, Corporate Fundraising, Benchmarking, Budget Management, Social Media Marketing, Sales Leads, Leadership, Windows, Outlook, Travel Planning, Expense Reports, Executive Calendar..., Editing, Facebook, Coordinate Meetings
Education
College of Saint Mary 2000 — 2002
Bachelor of Business Administration (BBA), Marketing
University of Nebraska at Omaha 1989 — 1995
Bachelor of Arts (BA), Sociology
West Corporation April 2011 - March 2015
West Corporation August 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Advertising, PowerPoint, Photoshop, Corporate Events, Vendor Relations, Strategic Planning, Volunteer Management, Corporate Fundraising, Benchmarking, Budget Management, Social Media Marketing, Sales Leads, Leadership, Windows, Outlook, Travel Planning, Expense Reports, Executive Calendar..., Editing, Facebook, Coordinate Meetings
Education
College of Saint Mary 2000 — 2002
Bachelor of Business Administration (BBA), Marketing
University of Nebraska at Omaha 1989 — 1995
Bachelor of Arts (BA), Sociology
Jerry Hamilton Jerry Hamilton's West Corporation Experience February 2003 - March 2004
Job IT Infrastructure Architect DataCenter at Nelnet Diversified Solutions
Industry Information Technology and Services
Experience
Nelnet Diversified Solutions March 2011 - Present
Amcon Distributing Inc June 2008 - March 2011
DelTree CSR June 2007 - June 2008
AAA Nebraska Insurance May 2006 - June 2007
DelTree CSR April 2005 - May 2006
Transentric/Union Pacific RR March 2004 - April 2005
West Corporation February 2003 - March 2004
Gateway Computers August 2000 - February 2003
Skills
Cisco UCS, Dell Compellent, Microsoft Exchange, Microsoft Office, Microsoft Technologies, Cisco Technologies, Cisco MDS SAN switches, Microsoft Cluster, Cluster Management, Dell PowerEdge Servers, Compliance, Security Clearance, Active Directory, Windows Server, Servers, XP, Disaster Recovery, Networking, Visio, IIS, Microsoft SQL Server, Security, VMware, DNS, Troubleshooting, Technical Support, Hardware, Operating Systems, Help Desk Support, vSphere, Windows, Software Installation, Network Design, Storage, NAS, VMware ESX, System Administration, Citrix, Group Policy, VPN, DHCP, Virtualization, SAN, Data Center, Server Administration, Server Architecture, Information Security, Computer Hardware, Laptops, Information Technology
Education
Colorado Technical University 2011 — 2014
Bachelors Degree in Information Technology with Specialization in Network Management, Information Technology
Metropolitan Community College 2001 — 2002
Bachelors, Business Management
Nelnet Diversified Solutions March 2011 - Present
Amcon Distributing Inc June 2008 - March 2011
DelTree CSR June 2007 - June 2008
AAA Nebraska Insurance May 2006 - June 2007
DelTree CSR April 2005 - May 2006
Transentric/Union Pacific RR March 2004 - April 2005
West Corporation February 2003 - March 2004
Gateway Computers August 2000 - February 2003
Skills
Cisco UCS, Dell Compellent, Microsoft Exchange, Microsoft Office, Microsoft Technologies, Cisco Technologies, Cisco MDS SAN switches, Microsoft Cluster, Cluster Management, Dell PowerEdge Servers, Compliance, Security Clearance, Active Directory, Windows Server, Servers, XP, Disaster Recovery, Networking, Visio, IIS, Microsoft SQL Server, Security, VMware, DNS, Troubleshooting, Technical Support, Hardware, Operating Systems, Help Desk Support, vSphere, Windows, Software Installation, Network Design, Storage, NAS, VMware ESX, System Administration, Citrix, Group Policy, VPN, DHCP, Virtualization, SAN, Data Center, Server Administration, Server Architecture, Information Security, Computer Hardware, Laptops, Information Technology
Education
Colorado Technical University 2011 — 2014
Bachelors Degree in Information Technology with Specialization in Network Management, Information Technology
Metropolitan Community College 2001 — 2002
Bachelors, Business Management
Christopher Aronson Christopher Aronson's West Corporation Experience March 2014 - September 2014
Job Software Engineer at Northrop Grumman Corporation
Industry Information Technology and Services
Experience
Northrop Grumman Corporation September 2014 - Present
West Corporation March 2014 - September 2014
United States Air Force August 2003 - August 2009
Skills
Java, Eclipse, ANSI C, Android Development, Perl, SQL, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visual C++, Assembly Language, Defense, Testing, Software Development, XML, Leadership, JavaScript, Linux
Education
Central Connecticut State University 2010 — 2013
Bachelor of Science (B.S.), Computer Science
Northrop Grumman Corporation September 2014 - Present
West Corporation March 2014 - September 2014
United States Air Force August 2003 - August 2009
Skills
Java, Eclipse, ANSI C, Android Development, Perl, SQL, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visual C++, Assembly Language, Defense, Testing, Software Development, XML, Leadership, JavaScript, Linux
Education
Central Connecticut State University 2010 — 2013
Bachelor of Science (B.S.), Computer Science
Adam Schmidt Adam Schmidt's West Corporation Experience May 2010 - December 2010
Job Recruiting and Talent Acquisition at CORESTAFF Services. "Recruiting the right people for the right career"
Industry Staffing and Recruiting
Experience
CORESTAFF Services October 2014 - Present
Virtual Intelligence Providers, LLC December 2013 - August 2014
Reliant Pest August 2013 - December 2013
Nevada Diabetes Association January 2013 - May 2013
Trinity Services inc May 2011 - December 2012
West Corporation May 2010 - December 2010
Preventive Pest Control December 2006 - December 2009
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Social Networking, Project Management, Blogging, Facebook, Marketing Communications, Press Releases, Media Relations, Brainstorm Facilitation, Social Skills, Leadership, Social Media, Event Planning, Marketing, OCM, Recruiting, Captivate, Coaching, Screening Resumes, Twitter, Public Relations, Management, Training, Social Media Marketing, Interviews, Strategic Planning, Communication, Advertising, Team Leadership, Sales
Education
University of Nevada-Reno 2010 — 2013
Bachelor's degree, Public Relations/Image Management
College of Southern Nevada
Idaho State University
CORESTAFF Services October 2014 - Present
Virtual Intelligence Providers, LLC December 2013 - August 2014
Reliant Pest August 2013 - December 2013
Nevada Diabetes Association January 2013 - May 2013
Trinity Services inc May 2011 - December 2012
West Corporation May 2010 - December 2010
Preventive Pest Control December 2006 - December 2009
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Social Networking, Project Management, Blogging, Facebook, Marketing Communications, Press Releases, Media Relations, Brainstorm Facilitation, Social Skills, Leadership, Social Media, Event Planning, Marketing, OCM, Recruiting, Captivate, Coaching, Screening Resumes, Twitter, Public Relations, Management, Training, Social Media Marketing, Interviews, Strategic Planning, Communication, Advertising, Team Leadership, Sales
Education
University of Nevada-Reno 2010 — 2013
Bachelor's degree, Public Relations/Image Management
College of Southern Nevada
Idaho State University
Aj Glock Aj Glock's West Corporation Experience July 2010 - June 2011
Job Property Inspector for mortgage companies
Industry Real Estate
Experience
Brent Czapla (Sub-Contractor January 2013 - Present
C-ME Property Inspector May 2011 - December 2012
West Corporation July 2010 - June 2011
Army National Guard June 2003 - June 2009
Ramada Inn Conference Center August 2005 - July 2006
White Stone Farms March 2005 - July 2005
Jurrens Detasseling May 1999 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Java
Education
Metropolitan Community College 2009 — 2011
Business Transfer Degree, Business, 3.12
University of Nebraska at Omaha 2006 — 2007
General Studies, 2.6
Central Community College 2005 — 2006
General Studies, 2.9
Aquinas High School 1999 — 2004
High Dipolma, K-12, 3.0
David City Public Elem. 1990 — 1998
Grade School
Brent Czapla (Sub-Contractor January 2013 - Present
C-ME Property Inspector May 2011 - December 2012
West Corporation July 2010 - June 2011
Army National Guard June 2003 - June 2009
Ramada Inn Conference Center August 2005 - July 2006
White Stone Farms March 2005 - July 2005
Jurrens Detasseling May 1999 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Java
Education
Metropolitan Community College 2009 — 2011
Business Transfer Degree, Business, 3.12
University of Nebraska at Omaha 2006 — 2007
General Studies, 2.6
Central Community College 2005 — 2006
General Studies, 2.9
Aquinas High School 1999 — 2004
High Dipolma, K-12, 3.0
David City Public Elem. 1990 — 1998
Grade School
Janette Suber Janette Suber's West Corporation Experience October 2008 - January 2010
Job Business Management
Industry Professional Training & Coaching
Experience
Sas Retail Merchandising May 2014 - July 2014
TA/Petro - Ultra Mobile dba Verizon Wireless August 2013 - September 2013
JPMorgan Chase May 2010 - July 2013
West Corporation October 2008 - January 2010
Digital Express Wireless, Inc. December 2005 - November 2006
Huddle House, Inc November 2003 - February 2004
Skills
Customer Service, Customer Satisfaction, Leadership, Management, Sales, Strategic Planning, Team Building, Public Speaking, Account Management, Training, New Business Development, Negotiation
Education
Cleveland State Community College 1997 — 1998
14 hours completed, Business Administration and Management, General
North Metro Technical Institute 1991 — 1992
Diploma - Business and Office Technology, Administrative Assistant and Secretarial Science, General
Sas Retail Merchandising May 2014 - July 2014
TA/Petro - Ultra Mobile dba Verizon Wireless August 2013 - September 2013
JPMorgan Chase May 2010 - July 2013
West Corporation October 2008 - January 2010
Digital Express Wireless, Inc. December 2005 - November 2006
Huddle House, Inc November 2003 - February 2004
Skills
Customer Service, Customer Satisfaction, Leadership, Management, Sales, Strategic Planning, Team Building, Public Speaking, Account Management, Training, New Business Development, Negotiation
Education
Cleveland State Community College 1997 — 1998
14 hours completed, Business Administration and Management, General
North Metro Technical Institute 1991 — 1992
Diploma - Business and Office Technology, Administrative Assistant and Secretarial Science, General
Jihad Wade Jihad Wade's West Corporation Experience 2010 - 2012
Job Reverse Logistics Supply Chain
Industry Logistics and Supply Chain
Experience
Ardent Mills July 2014 - Present
ConAgra Foods September 2012 - June 2014
West Corporation 2010 - 2012
eBay Inc 2009 - 2010
Union Pacific Railroad 2007 - 2009
Fox 42 KPTM 2001 - 2009
Skills
Customer Service, Team Management, Logistics, Account Management, Analysis, Supply Chain, Supply Chain Management, Recruiting
Education
College of Saint Mary 2010 — 2011
Secondary Education and Teaching
University of Nebraska at Omaha 1999 — 2003
Broadcast Communications
Creighton Prep 1994 — 1998
Ardent Mills July 2014 - Present
ConAgra Foods September 2012 - June 2014
West Corporation 2010 - 2012
eBay Inc 2009 - 2010
Union Pacific Railroad 2007 - 2009
Fox 42 KPTM 2001 - 2009
Skills
Customer Service, Team Management, Logistics, Account Management, Analysis, Supply Chain, Supply Chain Management, Recruiting
Education
College of Saint Mary 2010 — 2011
Secondary Education and Teaching
University of Nebraska at Omaha 1999 — 2003
Broadcast Communications
Creighton Prep 1994 — 1998
Connie Hildabrand Connie Hildabrand's West Corporation Experience March 2003 - Present
Job Director, Enterprise Workforce Diversity and Compliance
Industry Telecommunications
Experience
West Corporation March 2003 - Present
West Corporation January 1998 - March 2003
Skills
Affirmative Action, Diversity, Training & Development, Employee Relations, EEO, OFCCP, Employment Law, Performance Management, Customer Service, Job Analysis, Compensation, HR Policies, Policy, Talent Management, Change Management, Strategic Planning, Coaching, Investigations, Auditing, Mergers, Excel, Hiring, Microsoft Office, Process Improvement, Problem Solving, Statistics, Public Speaking, Analysis, Planning, Interviewing, Team Building, Data Analysis, Word, PowerPoint, Mentoring, Deferred Compensation, Recruiting, Training, Employee Training, Workforce Planning, Interviews
Education
Central Connecticut State University
Counseling
Oklahoma State University
Bachelor's of Business Administration, Human Resources
West Corporation March 2003 - Present
West Corporation January 1998 - March 2003
Skills
Affirmative Action, Diversity, Training & Development, Employee Relations, EEO, OFCCP, Employment Law, Performance Management, Customer Service, Job Analysis, Compensation, HR Policies, Policy, Talent Management, Change Management, Strategic Planning, Coaching, Investigations, Auditing, Mergers, Excel, Hiring, Microsoft Office, Process Improvement, Problem Solving, Statistics, Public Speaking, Analysis, Planning, Interviewing, Team Building, Data Analysis, Word, PowerPoint, Mentoring, Deferred Compensation, Recruiting, Training, Employee Training, Workforce Planning, Interviews
Education
Central Connecticut State University
Counseling
Oklahoma State University
Bachelor's of Business Administration, Human Resources
Joshua Holt's West Corporation Experience December 2012 - Present
Job Senior Manager Sales Operations at West Corporation
Industry Financial Services
Experience
West Corporation December 2012 - Present
West Corporation June 2008 - December 2012
American TV June 2006 - February 2008
Finish Line February 2005 - June 2006
Radio Shack May 2000 - February 2005
Skills
Leadership, Training, Customer Service, Recruiting, Sales Management, Customer Retention, Cold Calling, Customer Satisfaction, CRM, Sales, Program Management, Retail, Merchandising, Interviews, Time Management, Hiring, Team Building, Team Leadership, B2B, Marketing, Problem Solving, Call Centers, Employee Training, Human Resources, Personnel Recruiting, Training & Development, Coaching, E-commerce, Organizing, Inventory Management, Business Process..., Microsoft Office, Small Business, Entrepreneurship, Leadership Development, Store Management, Operations Management, Invoicing, Onboarding, Management, Process Improvement, Sales Process, Selling, Sales Operations, Account Management, Performance Management
Education
University of Wisconsin-Stout 2002 — 2004
Marketing Education
Chippewa Valley Technical College 2000 — 2002
Associates, Marketing
West Corporation December 2012 - Present
West Corporation June 2008 - December 2012
American TV June 2006 - February 2008
Finish Line February 2005 - June 2006
Radio Shack May 2000 - February 2005
Skills
Leadership, Training, Customer Service, Recruiting, Sales Management, Customer Retention, Cold Calling, Customer Satisfaction, CRM, Sales, Program Management, Retail, Merchandising, Interviews, Time Management, Hiring, Team Building, Team Leadership, B2B, Marketing, Problem Solving, Call Centers, Employee Training, Human Resources, Personnel Recruiting, Training & Development, Coaching, E-commerce, Organizing, Inventory Management, Business Process..., Microsoft Office, Small Business, Entrepreneurship, Leadership Development, Store Management, Operations Management, Invoicing, Onboarding, Management, Process Improvement, Sales Process, Selling, Sales Operations, Account Management, Performance Management
Education
University of Wisconsin-Stout 2002 — 2004
Marketing Education
Chippewa Valley Technical College 2000 — 2002
Associates, Marketing
Kim Lehl, CPA's West Corporation Experience September 2007 - March 2015
Job Controller at The Maids International
Industry Accounting
Experience
The Maids International March 2015 - Present
West Corporation September 2007 - March 2015
Aon Corporation August 1994 - December 2006
Skills
Accounting, Financial Analysis, Leadership, Management, Financial Reporting, Process Improvement, Team Building, Sales, Customer Service, Microsoft Office
Education
DePaul University
Chadron State College 1988 — 1991
BA
Alliance High School
The Maids International March 2015 - Present
West Corporation September 2007 - March 2015
Aon Corporation August 1994 - December 2006
Skills
Accounting, Financial Analysis, Leadership, Management, Financial Reporting, Process Improvement, Team Building, Sales, Customer Service, Microsoft Office
Education
DePaul University
Chadron State College 1988 — 1991
BA
Alliance High School
Bill Dudley's West Corporation Experience February 2012 - June 2013
Job Product Development Manager at iGroup Creative
Industry Information Technology and Services
Experience
benefitbay August 2013 - Present
iGroup Creative July 2013 - August 2014
West Corporation February 2012 - June 2013
Incapital August 2010 - December 2011
iQuest Venture Group November 2001 - July 2010
eOne Group 1999 - 2001
ConAgra Trading and Processing 1999 - 2001
Skills
Integration, SQL, IT Strategy, Microsoft SQL Server, Agile Methodologies, SDLC, XML, Business Analysis, Requirements Analysis, Software Development, Data Warehousing, IT Management, Databases, JavaScript, Cloud Computing, Database Design, SOA, Enterprise Software
Education
Colorado State University 1985 — 1991
BS
Colorado State University
Bachelor of Science (B.S.)
benefitbay August 2013 - Present
iGroup Creative July 2013 - August 2014
West Corporation February 2012 - June 2013
Incapital August 2010 - December 2011
iQuest Venture Group November 2001 - July 2010
eOne Group 1999 - 2001
ConAgra Trading and Processing 1999 - 2001
Skills
Integration, SQL, IT Strategy, Microsoft SQL Server, Agile Methodologies, SDLC, XML, Business Analysis, Requirements Analysis, Software Development, Data Warehousing, IT Management, Databases, JavaScript, Cloud Computing, Database Design, SOA, Enterprise Software
Education
Colorado State University 1985 — 1991
BS
Colorado State University
Bachelor of Science (B.S.)
Brian Corner's West Corporation Experience October 2014 - Present
Job Training and Performance Specialist at West Corporation
Industry Professional Training & Coaching
Experience
West Corporation October 2014 - Present
Dollar General January 2014 - October 2014
Jani-Systems July 2013 - October 2013
Market America, Inc. October 2011 - June 2013
Amway Global June 1988 - February 2010
Amway 2003 - 2006
Amway Global January 1999 - January 2003
Rite Aid Corporation January 1985 - January 1987
Skills
Public Speaking, Training, Coaching, Business Development, Presentation Development, Sales Presentations, Technical Presentations, Content Management, Content Writing, Microsoft Office, Camtasia, Direct Sales, Time Management, Computer Proficiency, Internet Savvy, Online Social Networking, Negotiation, Multi Tasking, Business Planning, Sales, Human Resources, Cold Calling, Inventory Management, Social Networking, Management, Leadership
Education
Davenport University 1993 — 1999
Bachelor; High Honors, Business Administration; International Business
Central Michigan University 1981 — 1987
West Corporation October 2014 - Present
Dollar General January 2014 - October 2014
Jani-Systems July 2013 - October 2013
Market America, Inc. October 2011 - June 2013
Amway Global June 1988 - February 2010
Amway 2003 - 2006
Amway Global January 1999 - January 2003
Rite Aid Corporation January 1985 - January 1987
Skills
Public Speaking, Training, Coaching, Business Development, Presentation Development, Sales Presentations, Technical Presentations, Content Management, Content Writing, Microsoft Office, Camtasia, Direct Sales, Time Management, Computer Proficiency, Internet Savvy, Online Social Networking, Negotiation, Multi Tasking, Business Planning, Sales, Human Resources, Cold Calling, Inventory Management, Social Networking, Management, Leadership
Education
Davenport University 1993 — 1999
Bachelor; High Honors, Business Administration; International Business
Central Michigan University 1981 — 1987
Denise Moser's West Corporation Experience 2011 - 2014
Job Owner at Seniors Helping Seniors Greater Omaha
Industry Hospital & Health Care
Experience
Seniors Helping Seniors - Greater Omaha June 2015 - Present
Aureus Group August 2014 - May 2015
West Corporation 2011 - 2014
West Interactive 2006 - 2011
ConAgra Foods 2002 - 2004
ConAgra Foods 2000 - 2002
APAC Customer Services 1996 - 2000
Skills
Business Analysis, Process Improvement, Vendor Management, Business Intelligence, Business Process..., SDLC, Visio, Business Process
Education
Colorado Technical University
Bachelor of Science (BS), Financial Forensics
Seniors Helping Seniors - Greater Omaha June 2015 - Present
Aureus Group August 2014 - May 2015
West Corporation 2011 - 2014
West Interactive 2006 - 2011
ConAgra Foods 2002 - 2004
ConAgra Foods 2000 - 2002
APAC Customer Services 1996 - 2000
Skills
Business Analysis, Process Improvement, Vendor Management, Business Intelligence, Business Process..., SDLC, Visio, Business Process
Education
Colorado Technical University
Bachelor of Science (BS), Financial Forensics
Dan Marquis's West Corporation Experience February 2001 - December 2013
Job Chief Investment Officer at Javlin Capital LLC
Industry Financial Services
Experience
Javlin Capital LLC December 2013 - Present
West Corporation February 2001 - December 2013
Artios 2000 - 2001
Odin Capital June 1999 - September 1999
US Bank March 1996 - August 1998
Kirkpatrick Pettis June 1994 - February 1996
Skills
Mergers & Acquisitions, Mergers, Competitive Analysis, Strategic Partnerships, Corporate Finance, Private Equity, Business Planning, Strategic Planning, Management, Strategy, Negotiation, Investments, Analysis, Business Process..., Executive Management, Start-ups, Venture Capital, Financial Analysis, Valuation, Due Diligence, Acquisition Integration, Business Strategy, Financial Management, Deal Structuring, Divestitures
Education
The University of Chicago - Booth School of Business 1998 — 2000
Master of Business Administration (MBA), Finance, Strategy and Entrepreneurship
Creighton University 1992 — 1994
BS/BA, Finance
Colorado State University 1990 — 1992
NA
Javlin Capital LLC December 2013 - Present
West Corporation February 2001 - December 2013
Artios 2000 - 2001
Odin Capital June 1999 - September 1999
US Bank March 1996 - August 1998
Kirkpatrick Pettis June 1994 - February 1996
Skills
Mergers & Acquisitions, Mergers, Competitive Analysis, Strategic Partnerships, Corporate Finance, Private Equity, Business Planning, Strategic Planning, Management, Strategy, Negotiation, Investments, Analysis, Business Process..., Executive Management, Start-ups, Venture Capital, Financial Analysis, Valuation, Due Diligence, Acquisition Integration, Business Strategy, Financial Management, Deal Structuring, Divestitures
Education
The University of Chicago - Booth School of Business 1998 — 2000
Master of Business Administration (MBA), Finance, Strategy and Entrepreneurship
Creighton University 1992 — 1994
BS/BA, Finance
Colorado State University 1990 — 1992
NA
Marvin Wiese's West Corporation Experience 2003 - 2007
Job Director of Client Services
Industry Law Practice
Experience
Andrew C. Sigerson PC LLO November 2007 - Present
West Corporation 2003 - 2007
Skills
Call Centers, Customer Satisfaction, Human Resources, Marketing, Recruiting, Call Center, Account Management, Leadership, CRM, Training, Cold Calling
Education
Chadron State College 1997 — 2000
Norfolk Senior High
Andrew C. Sigerson PC LLO November 2007 - Present
West Corporation 2003 - 2007
Skills
Call Centers, Customer Satisfaction, Human Resources, Marketing, Recruiting, Call Center, Account Management, Leadership, CRM, Training, Cold Calling
Education
Chadron State College 1997 — 2000
Norfolk Senior High
Denver Meyer, SPHR's West Corporation Experience December 2005 - Present
Job Regional Employee Relations & Training Manager at West Corporation
Industry Telecommunications
Experience
West Corporation December 2005 - Present
Ameristar Casino & Hotel April 2002 - December 2005
Education
Central Michigan University
Masters, Human Resource Administration
University of Nebraska at Omaha
West Corporation December 2005 - Present
Ameristar Casino & Hotel April 2002 - December 2005
Education
Central Michigan University
Masters, Human Resource Administration
University of Nebraska at Omaha
Brandon Burger's West Corporation Experience September 2010 - April 2011
Job Environmental and Wildlife Conservationist
Industry Environmental Services
Experience
Backyard Bird Shop November 2011 - Present
West Corporation September 2010 - April 2011
Backyard Bird Shop September 2008 - September 2010
C. H. Murphy // Clark-Ullman August 2008 - August 2008
Eastern Washington University January 2007 - September 2007
Eastern Washington University September 2005 - December 2006
Clark College June 2004 - June 2005
Education
Eastern Washington University 2005 — 2007
BS, Biology with a minor in Cultural Anthropology
Clark College 2003 — 2005
AA Direct Transfer, Computer Science and Biology
Clark College
A.A, General Transfer Degree; Biology and English
Eastern Washington University
B.S, Biological Studies; wildlife management and mammalogy
Backyard Bird Shop November 2011 - Present
West Corporation September 2010 - April 2011
Backyard Bird Shop September 2008 - September 2010
C. H. Murphy // Clark-Ullman August 2008 - August 2008
Eastern Washington University January 2007 - September 2007
Eastern Washington University September 2005 - December 2006
Clark College June 2004 - June 2005
Education
Eastern Washington University 2005 — 2007
BS, Biology with a minor in Cultural Anthropology
Clark College 2003 — 2005
AA Direct Transfer, Computer Science and Biology
Clark College
A.A, General Transfer Degree; Biology and English
Eastern Washington University
B.S, Biological Studies; wildlife management and mammalogy
Keisha M. Holloway, MOL's West Corporation Experience April 1997 - May 2002
Job Social Selling Butterfly at LinkedIn
Industry Financial Services
Experience
LinkedIn January 2015 - Present
LinkedIn September 2013 - January 2015
PayPal December 2008 - September 2013
PayPal September 2006 - December 2008
PayPal November 2005 - September 2006
EMSI August 2003 - November 2005
Hallmark Cards May 2004 - August 2004
West Corporation April 1997 - May 2002
Skills
Risk Management, E-payments, Fraud, Call Centers, Leadership, Fraud Detection, Analysis, Management, Customer Service, E-commerce, Credit Cards, Cross-functional Team..., Payment Card Processing, Leadership Development, Electronic Payments, Quality Assurance, Financial Risk, Chargebacks, AML, Microsoft Office, Business Analysis, Credit, Account Management, Coaching, Payment Systems, Transactional Analysis, Customer Support, Merchant Services, Banking, Term Life Insurance, Finance, Financial Services, Payment Gateways, Payment Services, Customer Experience, Mobile Payments, Payment Industry, Compliance, Community Outreach, Operational Risk, Risk Analytics, Escalation Resolution, Sales Operations
Education
College of Saint Mary 2007 — 2008
Master's Degree, Organizational Leadership
University of Nebraska at Omaha 2000 — 2006
Bachelor's, Marketing
LinkedIn January 2015 - Present
LinkedIn September 2013 - January 2015
PayPal December 2008 - September 2013
PayPal September 2006 - December 2008
PayPal November 2005 - September 2006
EMSI August 2003 - November 2005
Hallmark Cards May 2004 - August 2004
West Corporation April 1997 - May 2002
Skills
Risk Management, E-payments, Fraud, Call Centers, Leadership, Fraud Detection, Analysis, Management, Customer Service, E-commerce, Credit Cards, Cross-functional Team..., Payment Card Processing, Leadership Development, Electronic Payments, Quality Assurance, Financial Risk, Chargebacks, AML, Microsoft Office, Business Analysis, Credit, Account Management, Coaching, Payment Systems, Transactional Analysis, Customer Support, Merchant Services, Banking, Term Life Insurance, Finance, Financial Services, Payment Gateways, Payment Services, Customer Experience, Mobile Payments, Payment Industry, Compliance, Community Outreach, Operational Risk, Risk Analytics, Escalation Resolution, Sales Operations
Education
College of Saint Mary 2007 — 2008
Master's Degree, Organizational Leadership
University of Nebraska at Omaha 2000 — 2006
Bachelor's, Marketing
Rachel Prudhomme's West Corporation Experience September 2011 - May 2013
Job Lean Improvement Specialist at Nebraska Methodist Health System
Industry Hospital & Health Care
Experience
Nebraska Methodist Health System July 2014 - Present
The Nebraska Medical Center May 2013 - July 2014
West Corporation September 2011 - May 2013
West Corporation February 2010 - September 2011
IBM July 2006 - February 2010
IBM 2006 - 2010
Skills
Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Process Improvement, Business Analysis, Data Analysis, Analysis, Microsoft Excel, Strategic Financial..., Accounting, Leadership, Strategic Planning
Education
UNO NBDC 2014 — 2015
Lean Manufacturing Certification
Creighton University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
College of St. Benedict 2002 — 2006
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Nebraska Methodist Health System July 2014 - Present
The Nebraska Medical Center May 2013 - July 2014
West Corporation September 2011 - May 2013
West Corporation February 2010 - September 2011
IBM July 2006 - February 2010
IBM 2006 - 2010
Skills
Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Process Improvement, Business Analysis, Data Analysis, Analysis, Microsoft Excel, Strategic Financial..., Accounting, Leadership, Strategic Planning
Education
UNO NBDC 2014 — 2015
Lean Manufacturing Certification
Creighton University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
College of St. Benedict 2002 — 2006
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Nick Osborne's West Corporation Experience August 2006 - February 2008
Job IM Supervisor Field Services Support at Kiewit
Industry Information Services
Experience
Kiewit October 2014 - Present
Kiewit March 2014 - October 2014
Solutionary March 2013 - March 2014
West Interactive February 2008 - March 2013
West Corporation August 2006 - February 2008
West Telemarketing August 2005 - August 2006
West Corporation July 2004 - August 2005
Cox Business Services November 1999 - March 2003
Skills
Product Management, Vendor Management, CRM, Competitive Analysis, Project Management, Call Centers, Call Center, Management, SaaS, Requirements Analysis, Sales Operations, Team Leadership, Integration, Social Media, Quality Assurance, Program Management, Training, Telecommunications, Microsoft Office, Voice of the Customer, Troubleshooting, Mobile Devices, Strategic Partnerships, Marketing, Unified Communications, Product Strategy, Product Requirements, Product Marketing, Technology Partnerships, Cross-functional Team..., Leadership, IVR, Analytics, Enterprise Software, Product Development, Professional Services, Go-to-market Strategy, Salesforce.com, Outsourcing, Data Center, Cloud Computing, Customer Experience, Technical Support, Support Management
Education
Capella University 2005 — 2007
BS, Business Management
Mount Michael High School 1993 — 1997
Kiewit October 2014 - Present
Kiewit March 2014 - October 2014
Solutionary March 2013 - March 2014
West Interactive February 2008 - March 2013
West Corporation August 2006 - February 2008
West Telemarketing August 2005 - August 2006
West Corporation July 2004 - August 2005
Cox Business Services November 1999 - March 2003
Skills
Product Management, Vendor Management, CRM, Competitive Analysis, Project Management, Call Centers, Call Center, Management, SaaS, Requirements Analysis, Sales Operations, Team Leadership, Integration, Social Media, Quality Assurance, Program Management, Training, Telecommunications, Microsoft Office, Voice of the Customer, Troubleshooting, Mobile Devices, Strategic Partnerships, Marketing, Unified Communications, Product Strategy, Product Requirements, Product Marketing, Technology Partnerships, Cross-functional Team..., Leadership, IVR, Analytics, Enterprise Software, Product Development, Professional Services, Go-to-market Strategy, Salesforce.com, Outsourcing, Data Center, Cloud Computing, Customer Experience, Technical Support, Support Management
Education
Capella University 2005 — 2007
BS, Business Management
Mount Michael High School 1993 — 1997
Edward Tudor's West Corporation Experience April 2008 - October 2009
Job Information Technology and Services Professional
Industry Computer Software
Experience
StoneRiver, Inc. November 2014 - Present
Vail Systems December 2009 - Present
West Corporation April 2008 - October 2009
CNA September 2003 - April 2008
CNA January 2000 - September 2003
CNA December 1997 - December 1999
CNA April 1996 - November 1997
CNA March 1991 - April 1996
CNA December 1984 - February 1991
Skills
JSP, Java, Visual Basic, JavaScript, XML, COBOL, Python, HTML, SQL, CSS, JCL, Microsoft SQL Server, Integration, Data Warehousing, Software Development, Scrum, Oracle, Databases, Perl, SOA, Web Applications, Business Analysis, SDLC, Solution Architecture, Enterprise Software, ITIL, Security, IT Management
Education
Northern Illinois University 1981 — 1984
Bachelor of Science, Computer Science with an emphasis in General Data Processing
College of DuPage 1979 — 1981
Associate in Arts - Honors
StoneRiver, Inc. November 2014 - Present
Vail Systems December 2009 - Present
West Corporation April 2008 - October 2009
CNA September 2003 - April 2008
CNA January 2000 - September 2003
CNA December 1997 - December 1999
CNA April 1996 - November 1997
CNA March 1991 - April 1996
CNA December 1984 - February 1991
Skills
JSP, Java, Visual Basic, JavaScript, XML, COBOL, Python, HTML, SQL, CSS, JCL, Microsoft SQL Server, Integration, Data Warehousing, Software Development, Scrum, Oracle, Databases, Perl, SOA, Web Applications, Business Analysis, SDLC, Solution Architecture, Enterprise Software, ITIL, Security, IT Management
Education
Northern Illinois University 1981 — 1984
Bachelor of Science, Computer Science with an emphasis in General Data Processing
College of DuPage 1979 — 1981
Associate in Arts - Honors
Connie Trogdon's West Corporation Experience October 1993 - Present
Job VP, Enterprise Comp & Benefits at West Corporation
Industry Telecommunications
Experience
West Corporation October 1993 - Present
Skills
Vendor Management, Human Resources, Performance Management, Strategic Planning, Talent Acquisition, Employee Relations, Talent Management, Employee Benefits, Employee Engagement, Call Center, Management, Succession Planning
Education
Colorado State University 1973 — 1977
BS, Business Administraation
Central Michigan University
MA, Human Resources
West Corporation October 1993 - Present
Skills
Vendor Management, Human Resources, Performance Management, Strategic Planning, Talent Acquisition, Employee Relations, Talent Management, Employee Benefits, Employee Engagement, Call Center, Management, Succession Planning
Education
Colorado State University 1973 — 1977
BS, Business Administraation
Central Michigan University
MA, Human Resources
Joe Gilliom's West Corporation Experience 1999 - 2001
Job Disaster Relief
Industry Nonprofit Organization Management
Experience
GAVOAD 2011 - Present
Unity in Disasters, Inc August 2006 - Present
Unity in Disasters February 2006 - Present
West Corporation 1999 - 2001
Hope Haven, Inc January 1994 - December 2000
Skills
Community Development, Community Outreach, Crisis Management, Customer Service, Disaster Response, Editing, Non-profit..., Non-profits, Program Development, Project Management, Social Media, Training, Volunteer Management, Strategic Planning, Leadership, Organizational..., Management, Microsoft Office, Security, Emergency Management, Event Management, Enforcement, Grants, Fundraising, Marketing, Mental Health, Public Relations, Law Enforcement, Program Evaluation, Program Management, Entrepreneurship, Grant Writing, Public Speaking, Nonprofits, Team Building, Leadership Development, Strategic Partnerships
Education
Central Piedmont Community College
Mico Computers Operations
United States Air Force
Homeland Security, Law Enforcement and Related Protective Services
GAVOAD 2011 - Present
Unity in Disasters, Inc August 2006 - Present
Unity in Disasters February 2006 - Present
West Corporation 1999 - 2001
Hope Haven, Inc January 1994 - December 2000
Skills
Community Development, Community Outreach, Crisis Management, Customer Service, Disaster Response, Editing, Non-profit..., Non-profits, Program Development, Project Management, Social Media, Training, Volunteer Management, Strategic Planning, Leadership, Organizational..., Management, Microsoft Office, Security, Emergency Management, Event Management, Enforcement, Grants, Fundraising, Marketing, Mental Health, Public Relations, Law Enforcement, Program Evaluation, Program Management, Entrepreneurship, Grant Writing, Public Speaking, Nonprofits, Team Building, Leadership Development, Strategic Partnerships
Education
Central Piedmont Community College
Mico Computers Operations
United States Air Force
Homeland Security, Law Enforcement and Related Protective Services
Michael W McNerny's West Corporation Experience 2005 - 2007
Job Owner, EvoTech Solutions, Flooring Guys & Installer for Jeff Hodson Flooring Services
Industry Construction
Experience
Flooring Guys September 2015 - Present
Jeff Hodson Flooring Services March 2011 - Present
Evolution Technology Services February 2004 - Present
Amazon June 2008 - November 2009
West Corporation 2005 - 2007
United States Marine Corps June 1993 - November 1995
Skills
Microsoft SQL Server, Hardwood, Strategic Planning, Project Management, Laminating, Operations Management, Marine Corps, Military Operations, Military Training, Military Experience, Vinyl, Flooring, IT Management, Business Intelligence, Wireless Networking, IT Strategy, Business Analysis, Computer Maintenance, Security, Carpet, Troubleshooting, Vendor Management, Software Installation, Windows, VCT, Linoleum, Baseboards, Crown Molding, Laminate Flooring, Professional..., Ceramic Tile, Natural Stone, Hardwood Flooring, Unix Operating Systems, A+, N+, Security+, Ubuntu, Sales Management, Sales Operations, Call Centers, Team Management, Physical Security, Security Management, Computers, Computer Repair, Computer Security, Home Repairs, Warehousing, Customer Satisfaction
Education
Yuba College 2012 — 2014
Associate's degree, Information Technology
Colorado Technical University 2007 — 2008
Central Texas College 1994 — 1994
Law, Law, 3.0
Flooring Guys September 2015 - Present
Jeff Hodson Flooring Services March 2011 - Present
Evolution Technology Services February 2004 - Present
Amazon June 2008 - November 2009
West Corporation 2005 - 2007
United States Marine Corps June 1993 - November 1995
Skills
Microsoft SQL Server, Hardwood, Strategic Planning, Project Management, Laminating, Operations Management, Marine Corps, Military Operations, Military Training, Military Experience, Vinyl, Flooring, IT Management, Business Intelligence, Wireless Networking, IT Strategy, Business Analysis, Computer Maintenance, Security, Carpet, Troubleshooting, Vendor Management, Software Installation, Windows, VCT, Linoleum, Baseboards, Crown Molding, Laminate Flooring, Professional..., Ceramic Tile, Natural Stone, Hardwood Flooring, Unix Operating Systems, A+, N+, Security+, Ubuntu, Sales Management, Sales Operations, Call Centers, Team Management, Physical Security, Security Management, Computers, Computer Repair, Computer Security, Home Repairs, Warehousing, Customer Satisfaction
Education
Yuba College 2012 — 2014
Associate's degree, Information Technology
Colorado Technical University 2007 — 2008
Central Texas College 1994 — 1994
Law, Law, 3.0
Tracey Gordon's West Corporation Experience September 2006 - September 2007
Job Sr Advisor, Regional HR Business Partner CVS Health
Industry Health, Wellness and Fitness
Experience
CVS Health January 2015 - Present
Delaware North Gaming & Entertainment, Hamburg Gaming March 2012 - Present
Fairgrounds Gaming and Raceway September 2007 - March 2014
West Corporation September 2006 - September 2007
Seneca Niagara Casino 2004 - 2006
Seneca Niagara Casino Hotel 2004 - 2006
Capital Management Services June 2002 - December 2004
Skills
Employee Relations, Recruiting, Customer Service, HRIS, Human Resources
Education
Canisius College 2005 — 2009
Master of Science (M.S.), Organizational Leadership
Medaille College 2000 — 2002
Bachelor's degree, Human Resources Management and Services
CVS Health January 2015 - Present
Delaware North Gaming & Entertainment, Hamburg Gaming March 2012 - Present
Fairgrounds Gaming and Raceway September 2007 - March 2014
West Corporation September 2006 - September 2007
Seneca Niagara Casino 2004 - 2006
Seneca Niagara Casino Hotel 2004 - 2006
Capital Management Services June 2002 - December 2004
Skills
Employee Relations, Recruiting, Customer Service, HRIS, Human Resources
Education
Canisius College 2005 — 2009
Master of Science (M.S.), Organizational Leadership
Medaille College 2000 — 2002
Bachelor's degree, Human Resources Management and Services
Kristin Molina's West Corporation Experience September 2014 - Present
Job Experienced Project Assistant
Industry Government Relations
Experience
West Corporation September 2014 - Present
MANILA Consulting Group October 2010 - November 2011
MANILA Consulting Group August 2007 - October 2010
Skills
Technical Writing, Analysis, Public Policy, Policy Analysis, Editing, Data Analysis, Administrative..., Schedules, Organizational..., Proofreading, Front Office, Office Administration, Microsoft Office, Multi Tasking, Meeting Scheduling, Minute Taking, Customer Service, Microsoft Excel, Survey Design, Policy
Education
College of Southern Maryland
West Corporation September 2014 - Present
MANILA Consulting Group October 2010 - November 2011
MANILA Consulting Group August 2007 - October 2010
Skills
Technical Writing, Analysis, Public Policy, Policy Analysis, Editing, Data Analysis, Administrative..., Schedules, Organizational..., Proofreading, Front Office, Office Administration, Microsoft Office, Multi Tasking, Meeting Scheduling, Minute Taking, Customer Service, Microsoft Excel, Survey Design, Policy
Education
College of Southern Maryland
Melissa Wey's West Corporation Experience July 2013 - August 2014
Job Human Resources Assistant
Industry Human Resources
Experience
West Corporation July 2013 - August 2014
Oriental Trading Company October 2011 - June 2013
Developmental Services of Nebraska February 2011 - June 2012
Nebraska Department of Health & Human Services March 2010 - September 2010
Boy Scouts of America Cascade Pacific Council April 2008 - April 2009
Skills
Fundraising, Event Planning, Non-profits, Volunteer Management, Public Speaking, Community Outreach, Event Management, Public Relations, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Volunteer Recruiting
Education
Portland State University 2005 — 2007
BS, Health Studies
Castleton State College 1999 — 2001
Registered Nursing/Registered Nurse
Champlain College 1990 — 1993
Associate's degree, Mass Communication/Media Studies
West Corporation July 2013 - August 2014
Oriental Trading Company October 2011 - June 2013
Developmental Services of Nebraska February 2011 - June 2012
Nebraska Department of Health & Human Services March 2010 - September 2010
Boy Scouts of America Cascade Pacific Council April 2008 - April 2009
Skills
Fundraising, Event Planning, Non-profits, Volunteer Management, Public Speaking, Community Outreach, Event Management, Public Relations, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Volunteer Recruiting
Education
Portland State University 2005 — 2007
BS, Health Studies
Castleton State College 1999 — 2001
Registered Nursing/Registered Nurse
Champlain College 1990 — 1993
Associate's degree, Mass Communication/Media Studies
Thomas Tilden's West Corporation Experience August 2010 - Present
Job IP Paralegal at West Corporation
Industry Legal Services
Experience
West Corporation August 2010 - Present
West June 2007 - August 2010
Skills
Westlaw, Legal Research, Civil Litigation, Public Speaking, Legal Writing, Litigation, Intellectual Property
Education
Carleton College 1976 — 1980
BA, History
West Corporation August 2010 - Present
West June 2007 - August 2010
Skills
Westlaw, Legal Research, Civil Litigation, Public Speaking, Legal Writing, Litigation, Intellectual Property
Education
Carleton College 1976 — 1980
BA, History
Gregg Edwards's West Corporation Experience February 2013 - March 2015
Job Customer Account Executive at Alorica
Industry Telecommunications
Experience
Alorica March 2015 - Present
West Corporation February 2013 - March 2015
JMS Construction June 2006 - November 2012
US Navy 1985 - 1991
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Outlook, Construction, Budgets, Construction Management, Project Management, Research, Social Media, Project Planning, Team Leadership, Team Building, Leadership, Leadership Development, System Administration, Social Networking, Training, Data Entry, Time Management, Customer Satisfaction, Administration, Public Speaking, Teaching, Community Outreach, Editing
Education
Southeastern Baptist Theological Seminary 2000 — 2004
Master of Divinity (M.Div.), Religion/Religious Studies
Campbell University 1996 — 1999
Bachelor of Arts (B.A.), Religion/Religious Studies
Alorica March 2015 - Present
West Corporation February 2013 - March 2015
JMS Construction June 2006 - November 2012
US Navy 1985 - 1991
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Outlook, Construction, Budgets, Construction Management, Project Management, Research, Social Media, Project Planning, Team Leadership, Team Building, Leadership, Leadership Development, System Administration, Social Networking, Training, Data Entry, Time Management, Customer Satisfaction, Administration, Public Speaking, Teaching, Community Outreach, Editing
Education
Southeastern Baptist Theological Seminary 2000 — 2004
Master of Divinity (M.Div.), Religion/Religious Studies
Campbell University 1996 — 1999
Bachelor of Arts (B.A.), Religion/Religious Studies
Thomasina Ives's West Corporation Experience October 2012 - October 2014
Job Customer Service Agent at ACD Direct
Industry Information Technology and Services
Experience
TeleTech October 2014 - March 2015
West Corporation October 2012 - October 2014
Chattahoochee Technical College April 2009 - December 2011
Primerica Financial Services September 1994 - January 2009
Skills
Web Design, Graphic Design, Microsoft Office, HTML5, HTML + CSS, CSS3, Visual Studio, PHP, JavaScript, Flash, Photoshop, ActionScript, Customer Service, Analysis, Dreamweaver, Access, Visual Basic, Excel, Training, Management, Microsoft Word, Team Leadership, Microsoft Excel
Education
Chattahoochie Technical College 2009 — 2011
Information Technology, Web Site Design Specialist
Chattahoochee Technical College
TeleTech October 2014 - March 2015
West Corporation October 2012 - October 2014
Chattahoochee Technical College April 2009 - December 2011
Primerica Financial Services September 1994 - January 2009
Skills
Web Design, Graphic Design, Microsoft Office, HTML5, HTML + CSS, CSS3, Visual Studio, PHP, JavaScript, Flash, Photoshop, ActionScript, Customer Service, Analysis, Dreamweaver, Access, Visual Basic, Excel, Training, Management, Microsoft Word, Team Leadership, Microsoft Excel
Education
Chattahoochie Technical College 2009 — 2011
Information Technology, Web Site Design Specialist
Chattahoochee Technical College
Margaret Cleghorn's West Corporation Experience October 2010 - Present
Job ERG
Industry Computer Networking
Experience
West Corporation October 2010 - Present
West Corporation August 2009 - March 2011
West Corporation June 2006 - August 2009
West Corporation Revenue Generation 2005 - 2007
Skills
VoIP, Avaya, Troubleshooting, Servers, Telephony, Call Center, Windows Server, Telecommunications, Active Directory, Cisco Technologies, IVR, Routers, Switches, Call Centers, TCP/IP, DNS, Citrix, SIP, Cisco IOS, Virtualization, LAN-WAN, Network Administration, Computer Hardware, Microsoft Exchange, Training, IT Management, Vendor Management, Help Desk Support, Network Security, Windows 7, IP, Networking, VPN, Wireless Networking, WAN, Technical Support, DHCP, Data Center, Cabling, Routing, Hardware, Unified Communications, Security, XP, MPLS, CCNA, Firewalls, Disaster Recovery, VMware, Software Installation
Education
Colorado Technical University Online 2007 — 2009
MSM ISS, Information Technology
Colorado Technical University-Online 2007 — 2009
MSM ISS Information Security, Computer Information Systems Security, B
ITT-TECH 2003 — 2005
Bachelor's degree, Information System Security, B
ITT-TECH 2000 — 2002
Associate's degree, Computer Networking System Technology
West Corporation October 2010 - Present
West Corporation August 2009 - March 2011
West Corporation June 2006 - August 2009
West Corporation Revenue Generation 2005 - 2007
Skills
VoIP, Avaya, Troubleshooting, Servers, Telephony, Call Center, Windows Server, Telecommunications, Active Directory, Cisco Technologies, IVR, Routers, Switches, Call Centers, TCP/IP, DNS, Citrix, SIP, Cisco IOS, Virtualization, LAN-WAN, Network Administration, Computer Hardware, Microsoft Exchange, Training, IT Management, Vendor Management, Help Desk Support, Network Security, Windows 7, IP, Networking, VPN, Wireless Networking, WAN, Technical Support, DHCP, Data Center, Cabling, Routing, Hardware, Unified Communications, Security, XP, MPLS, CCNA, Firewalls, Disaster Recovery, VMware, Software Installation
Education
Colorado Technical University Online 2007 — 2009
MSM ISS, Information Technology
Colorado Technical University-Online 2007 — 2009
MSM ISS Information Security, Computer Information Systems Security, B
ITT-TECH 2003 — 2005
Bachelor's degree, Information System Security, B
ITT-TECH 2000 — 2002
Associate's degree, Computer Networking System Technology
Brenda Johnson's West Corporation Experience October 1995 - October 2008
Job Dialer Collector at TeleCheck
Industry Telecommunications
Experience
TeleCheck July 2011 - Present
West Corporation October 1995 - October 2008
Education
Central Texas College
Social Science
TeleCheck July 2011 - Present
West Corporation October 1995 - October 2008
Education
Central Texas College
Social Science
Latosha Murchison's West Corporation Experience April 2006 - June 2006
Job Training Manager, Shadow UAS
Industry Defense & Space
Experience
Textron Systems June 2013 - Present
AAI Corporation May 2009 - June 2013
CTDI January 2009 - May 2009
ISR Group, Inc. May 2008 - November 2008
P3I, Incorporated March 2008 - May 2008
Jacobs Technology February 2008 - March 2008
Gemini Industries April 2007 - February 2008
US Army January 2005 - September 2007
USAA February 2007 - April 2007
West Corporation April 2006 - June 2006
Skills
Security Clearance, Testing, Military, Troubleshooting, DoD, Software Documentation, Program Management, Integration, Electronics, Defense, Training, Leadership, Engineering, Project Planning, Aircraft, Proposal Writing, Top Secret, Military Experience, Earned Value Management, Government Contracting, Aerospace, Systems Engineering, Management, Process Improvement, Government, Intelligence, Systems Design
Education
University of Maryland University College 2015 — 2017
Bachelor of Business Administration (B.B.A.)
The Community College of Baltimore County 2009 — 2012
Technical Training for Hunter Unmanned Aerial Vehicles, Northrop Grumman 2008 — 2008
Certificate
Central Carolina Community College 2004 — 2004
Textron Systems June 2013 - Present
AAI Corporation May 2009 - June 2013
CTDI January 2009 - May 2009
ISR Group, Inc. May 2008 - November 2008
P3I, Incorporated March 2008 - May 2008
Jacobs Technology February 2008 - March 2008
Gemini Industries April 2007 - February 2008
US Army January 2005 - September 2007
USAA February 2007 - April 2007
West Corporation April 2006 - June 2006
Skills
Security Clearance, Testing, Military, Troubleshooting, DoD, Software Documentation, Program Management, Integration, Electronics, Defense, Training, Leadership, Engineering, Project Planning, Aircraft, Proposal Writing, Top Secret, Military Experience, Earned Value Management, Government Contracting, Aerospace, Systems Engineering, Management, Process Improvement, Government, Intelligence, Systems Design
Education
University of Maryland University College 2015 — 2017
Bachelor of Business Administration (B.B.A.)
The Community College of Baltimore County 2009 — 2012
Technical Training for Hunter Unmanned Aerial Vehicles, Northrop Grumman 2008 — 2008
Certificate
Central Carolina Community College 2004 — 2004
Dawn Norris's West Corporation Experience March 2010 - Present
Job Detroit, Mi at IT Technical Recruiter/ Talent Agent
Industry Human Resources
Experience
Technical Recruiter March 2015 - Present
West Corporation March 2010 - Present
Synergy Computer Solutions September 2014 - March 2015
VisionPRO Team 2015 - 2015
CLP Hr Consulting Firm January 2011 - September 2014
Mosaic Sales Solutions March 2011 - January 2012
EMC January 2011 - December 2011
University of Memphis, Center for Research in Educational Policy 2001 - 2002
Skills
Inside Sales, Customer Service, executive recruiting, exercise specialist, personal trainer, Demonstrations, leadership decision..., research methodologies, managerial accounting, Product Demonstration, Cold Calling, Employee Benefits, Human Resources, Account Management, Customer Retention, Management Accounting, Applicant Tracking..., Team Leadership, Executive Search, Interviews, Sourcing, Employee Training, Ethical Decision Making, Recruiting, Leadership, Time Management, CRM, Team Building, New Hire Orientations, Training, Call Centers, Talent Acquisition, Networking, Personnel Management
Education
Colorado Technical University 2012 — 2013
Master of Business Administration (MBA), Human Resources Management and Services, 3.82 gpa
The University of Memphis 2000 — 2002
Bachelor of Science (B.S.) Education w/concentration in Health Promotion, Exercise Physiology
Shelby State Community College 1997 — 2000
n/a, Liberal Arts and Sciences/Liberal Studies
Technical Recruiter March 2015 - Present
West Corporation March 2010 - Present
Synergy Computer Solutions September 2014 - March 2015
VisionPRO Team 2015 - 2015
CLP Hr Consulting Firm January 2011 - September 2014
Mosaic Sales Solutions March 2011 - January 2012
EMC January 2011 - December 2011
University of Memphis, Center for Research in Educational Policy 2001 - 2002
Skills
Inside Sales, Customer Service, executive recruiting, exercise specialist, personal trainer, Demonstrations, leadership decision..., research methodologies, managerial accounting, Product Demonstration, Cold Calling, Employee Benefits, Human Resources, Account Management, Customer Retention, Management Accounting, Applicant Tracking..., Team Leadership, Executive Search, Interviews, Sourcing, Employee Training, Ethical Decision Making, Recruiting, Leadership, Time Management, CRM, Team Building, New Hire Orientations, Training, Call Centers, Talent Acquisition, Networking, Personnel Management
Education
Colorado Technical University 2012 — 2013
Master of Business Administration (MBA), Human Resources Management and Services, 3.82 gpa
The University of Memphis 2000 — 2002
Bachelor of Science (B.S.) Education w/concentration in Health Promotion, Exercise Physiology
Shelby State Community College 1997 — 2000
n/a, Liberal Arts and Sciences/Liberal Studies
Adam Korpi's West Corporation Experience June 2013 - August 2015
Job Systems Engineer at ACI Worldwide
Industry Information Technology and Services
Experience
ACI Worldwide August 2015 - Present
West Corporation June 2013 - August 2015
West Corporation July 2012 - June 2013
Jelecos April 2011 - July 2012
Paragon Development Systems November 2009 - April 2011
State of Wisconsin October 2008 - November 2009
Skills
Active Directory, Microsoft Office, Customer Service, Troubleshooting, Windows Server, Project Management, ITIL, Microsoft Exchange, VMware, Asigra, Citrix, Blackberry Enterprise..., MCTS, IIS, Microsoft Certified..., Microsoft SQL Server, Disaster Recovery, Networking, Virtualization, Windows, Windows 7, DNS, Data Center, VPN, SAN, VMware ESX, Servers, Cisco Technologies
Education
Madison Area Technical College 2006 — 2008
Associates, Network Specialist
Chippewa Valley Technical College 2004 — 2006
ACI Worldwide August 2015 - Present
West Corporation June 2013 - August 2015
West Corporation July 2012 - June 2013
Jelecos April 2011 - July 2012
Paragon Development Systems November 2009 - April 2011
State of Wisconsin October 2008 - November 2009
Skills
Active Directory, Microsoft Office, Customer Service, Troubleshooting, Windows Server, Project Management, ITIL, Microsoft Exchange, VMware, Asigra, Citrix, Blackberry Enterprise..., MCTS, IIS, Microsoft Certified..., Microsoft SQL Server, Disaster Recovery, Networking, Virtualization, Windows, Windows 7, DNS, Data Center, VPN, SAN, VMware ESX, Servers, Cisco Technologies
Education
Madison Area Technical College 2006 — 2008
Associates, Network Specialist
Chippewa Valley Technical College 2004 — 2006
ARMANDO CAVAZOS's West Corporation Experience June 2008 - June 2009
Job Lease Operator XTO
Industry Oil & Energy
Experience
XTO Energy July 2014 - Present
Compucom April 2013 - July 2014
Key Energy Services June 2011 - April 2013
West Corporation June 2008 - June 2009
Skills
Telecommunications, IVR, VoIP, Call Center, Cisco Technologies, Telephony, Troubleshooting, SIP, Data Center, Avaya, TCP/IP, Switches, Windows 98 to Windows 8, Networking, Wireless, Hardware, Technical Support, Microsoft Office, Microsoft Excel, Management, Customer Service, Call Centers, Active Directory, Petroleum, Training, Gas, Oil, Supervisory Skills, Oilfield
Education
Colorado Technical University 2015 — 2017
Bachelor's degree, Information Technology
International Academy of Design and Technology-Tampa 2011 — 2014
Associate's degree, Science in Information Technology, 3.0
Seminole HIgh School 1991 — 1995
Genersl Studies
XTO Energy July 2014 - Present
Compucom April 2013 - July 2014
Key Energy Services June 2011 - April 2013
West Corporation June 2008 - June 2009
Skills
Telecommunications, IVR, VoIP, Call Center, Cisco Technologies, Telephony, Troubleshooting, SIP, Data Center, Avaya, TCP/IP, Switches, Windows 98 to Windows 8, Networking, Wireless, Hardware, Technical Support, Microsoft Office, Microsoft Excel, Management, Customer Service, Call Centers, Active Directory, Petroleum, Training, Gas, Oil, Supervisory Skills, Oilfield
Education
Colorado Technical University 2015 — 2017
Bachelor's degree, Information Technology
International Academy of Design and Technology-Tampa 2011 — 2014
Associate's degree, Science in Information Technology, 3.0
Seminole HIgh School 1991 — 1995
Genersl Studies
Sheniqua Cleveland's West Corporation Experience February 2006 - August 2008
Job HR/Recruiter at Northland Laboratories
Industry Legal Services
Experience
Northland Laboratories April 2013 - Present
Northland Laboratories April 2013 - May 2014
Guardsmark December 2009 - May 2013
West Corporation February 2006 - August 2008
Caremark Specialty Pharmacy August 2003 - June 2005
Skills
Human Resources, Data Entry, Recruiting, Administrative..., Outlook, Time Management, Clerical Work, Admissions, Customer Service, Document Drafting, Wordperfect, Research, Microsoft Office, Legal Documents, Employment Law, Legal Assistance, Filing, Lexis, Legal Research, Legal Writing, Family Law, Courts, Negotiating Contracts, Legal Support, Call Center, on-boarding, Employee Benefits
Education
College of Lake County 2010 — 2012
Associate's degree, Legal Assistant/Paralegal
Northland Laboratories April 2013 - Present
Northland Laboratories April 2013 - May 2014
Guardsmark December 2009 - May 2013
West Corporation February 2006 - August 2008
Caremark Specialty Pharmacy August 2003 - June 2005
Skills
Human Resources, Data Entry, Recruiting, Administrative..., Outlook, Time Management, Clerical Work, Admissions, Customer Service, Document Drafting, Wordperfect, Research, Microsoft Office, Legal Documents, Employment Law, Legal Assistance, Filing, Lexis, Legal Research, Legal Writing, Family Law, Courts, Negotiating Contracts, Legal Support, Call Center, on-boarding, Employee Benefits
Education
College of Lake County 2010 — 2012
Associate's degree, Legal Assistant/Paralegal
Grant Crawford's West Corporation Experience May 2010 - June 2012
Job at Teen Challenge of the Midlands
Industry Religious Institutions
Experience
Teen Challenge of the Midlands December 2014 - Present
Century Link September 2013 - Present
Open Door Mission April 2013 - September 2013
West Corporation May 2010 - June 2012
Skills
Account Management, Call Centers, Customer Retention, Sales, Telecommunications, Customer Satisfaction, Sales Process, Customer Service, Sales Management, Unified Communications, Selling, Customer Experience, Public Speaking
Education
Chapman University 1996 — 1997
Teaching Credential, Multiple Subjects / Preliminary
University of Nevada-Las Vegas 1990 — 1991
Bachelor of Arts (B.A.), Interpersonal communications
Teen Challenge of the Midlands December 2014 - Present
Century Link September 2013 - Present
Open Door Mission April 2013 - September 2013
West Corporation May 2010 - June 2012
Skills
Account Management, Call Centers, Customer Retention, Sales, Telecommunications, Customer Satisfaction, Sales Process, Customer Service, Sales Management, Unified Communications, Selling, Customer Experience, Public Speaking
Education
Chapman University 1996 — 1997
Teaching Credential, Multiple Subjects / Preliminary
University of Nevada-Las Vegas 1990 — 1991
Bachelor of Arts (B.A.), Interpersonal communications
James Hadley, Ph.D.'s West Corporation Experience June 2002 - March 2003
Job Program Chair Psychology College of Doctoral Studies at Grand Canyon University
Industry Education Management
Experience
Grand Canyon University November 2013 - Present
Grand Canyon University 2013 - 2013
Anthem College November 2010 - October 2012
Northcentral University January 2007 - April 2012
Argosy University March 2010 - June 2010
Everest College July 2007 - March 2010
Hamilton College (Kaplan) November 2004 - July 2007
Vatterott College September 2003 - October 2004
West Corporation June 2002 - March 2003
First National Bank of Omaha June 1998 - November 2001
Skills
Admissions, Staff Development, Adult Education, Higher Education, Student Affairs, E-Learning, Coaching, Team Facilitation, Leadership Development, Collaboration, Strategic Thinking, Training Facilitation, Public Speaking, Consensus Building, Accountability, P&L Responsibility, Result Oriented, People Development, Strategic Partnerships, Educational Leadership, Operating Budgets, Senior Executive..., Psychological Assessment, Leadership, Training, Distance Learning, Recruiting, P&L Management, Student Financial Aid, Campus, Employee Training, Psychology, Retaining Customers, Interviews, Resume Writing, Accreditation, Student Recruiting, Academic Administration
Education
Saybrook Graduate School and Research Center 1999 — 2003
Ph.D, Psychology
Chapman University
Master of Arts: Marriage, Family, and Child Counseling
University of Maryland, European Division
Bachelor of Science, Psychology
Grand Canyon University November 2013 - Present
Grand Canyon University 2013 - 2013
Anthem College November 2010 - October 2012
Northcentral University January 2007 - April 2012
Argosy University March 2010 - June 2010
Everest College July 2007 - March 2010
Hamilton College (Kaplan) November 2004 - July 2007
Vatterott College September 2003 - October 2004
West Corporation June 2002 - March 2003
First National Bank of Omaha June 1998 - November 2001
Skills
Admissions, Staff Development, Adult Education, Higher Education, Student Affairs, E-Learning, Coaching, Team Facilitation, Leadership Development, Collaboration, Strategic Thinking, Training Facilitation, Public Speaking, Consensus Building, Accountability, P&L Responsibility, Result Oriented, People Development, Strategic Partnerships, Educational Leadership, Operating Budgets, Senior Executive..., Psychological Assessment, Leadership, Training, Distance Learning, Recruiting, P&L Management, Student Financial Aid, Campus, Employee Training, Psychology, Retaining Customers, Interviews, Resume Writing, Accreditation, Student Recruiting, Academic Administration
Education
Saybrook Graduate School and Research Center 1999 — 2003
Ph.D, Psychology
Chapman University
Master of Arts: Marriage, Family, and Child Counseling
University of Maryland, European Division
Bachelor of Science, Psychology
Tonya J Richards's West Corporation Experience August 2005 - April 2013
Job Leasing Agent at Discount Cab
Industry Automotive
Experience
Discount Cab August 2013 - Present
West Corporation August 2005 - April 2013
UPS Supply Chain Solutions March 2006 - February 2013
Skills
LTL, Air Freight, Transportation..., Transportation, Shipping, Freight, Customer Service, 3PL, Logistics, Team Building, Warehousing, Freight Forwarding, Truckload, Strategic Planning, Logistics Management, Sales, Reverse Logistics, Sales Management, UPS systems, Management
Education
Chicago State University 2006 — 2011
BA Business Management, Business Administration and Management, General
Robert Morris University - Illinois 1996 — 1998
AAS Applied Science, Computerized Systems/ Business
Discount Cab August 2013 - Present
West Corporation August 2005 - April 2013
UPS Supply Chain Solutions March 2006 - February 2013
Skills
LTL, Air Freight, Transportation..., Transportation, Shipping, Freight, Customer Service, 3PL, Logistics, Team Building, Warehousing, Freight Forwarding, Truckload, Strategic Planning, Logistics Management, Sales, Reverse Logistics, Sales Management, UPS systems, Management
Education
Chicago State University 2006 — 2011
BA Business Management, Business Administration and Management, General
Robert Morris University - Illinois 1996 — 1998
AAS Applied Science, Computerized Systems/ Business
Tim Vermeulen's West Corporation Experience May 2009 - September 2010
Job Transcriber at Alpha Dog Transcriptions
Industry Writing and Editing
Experience
Chef Andy Hyde November 2012 - Present
Alpha Dog Transcriptions June 2015 - Present
A to Z Production Services May 2014 - Present
SDI Media December 2013 - Present
Behind The 8 Ball Productions October 2012 - August 2014
Leslie Sunjo August 2013 - August 2013
Behind The 8 Ball Productions July 2013 - July 2013
TYT Network June 2012 - June 2012
Project 2011 April 2011 - May 2012
West Corporation May 2009 - September 2010
Skills
Writing, Editing, Final Cut Pro, Film, Video, Television, Proofreading, Entertainment, Copywriting, Social Media, Radio
Education
Central Washington University 2005 — 2008
Film & Video Studies - Film Production, English, Print Journalism
Chef Andy Hyde November 2012 - Present
Alpha Dog Transcriptions June 2015 - Present
A to Z Production Services May 2014 - Present
SDI Media December 2013 - Present
Behind The 8 Ball Productions October 2012 - August 2014
Leslie Sunjo August 2013 - August 2013
Behind The 8 Ball Productions July 2013 - July 2013
TYT Network June 2012 - June 2012
Project 2011 April 2011 - May 2012
West Corporation May 2009 - September 2010
Skills
Writing, Editing, Final Cut Pro, Film, Video, Television, Proofreading, Entertainment, Copywriting, Social Media, Radio
Education
Central Washington University 2005 — 2008
Film & Video Studies - Film Production, English, Print Journalism
Adam Bohn's West Corporation Experience 2004 - 2008
Job Organizational Management Professional
Industry Program Development
Experience
Job Corps 2012 - Present
Job Corps 2011 - 2012
OHEL Children's Home and Family Services 2008 - 2010
West Corporation 2004 - 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Event Planning, Teaching, Team Building, Leadership Development, Operations Management, Fundraising
Education
Cleveland State University
Bachelor of Arts (B.A.), Organizational Leadership, Cumma Sum Laude
Sh'or Yoshuv Institute 2008 — 2010
Gemara, Religious Textual Studies
Job Corps 2012 - Present
Job Corps 2011 - 2012
OHEL Children's Home and Family Services 2008 - 2010
West Corporation 2004 - 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Event Planning, Teaching, Team Building, Leadership Development, Operations Management, Fundraising
Education
Cleveland State University
Bachelor of Arts (B.A.), Organizational Leadership, Cumma Sum Laude
Sh'or Yoshuv Institute 2008 — 2010
Gemara, Religious Textual Studies
Jeremy Beale's West Corporation Experience January 1998 - March 2002
Job Windows System Administrator at Rackspace, the Open Cloud Company
Industry Information Technology and Services
Experience
Rackspace, the Open Cloud Company May 2013 - Present
Rackspace, the Open Cloud Company May 2013 - Present
Patterson Dental March 2002 - May 2013
West Corporation January 1998 - March 2002
West Corporation August 1997 - January 1998
Skills
Troubleshooting, Computer Hardware, Medical Devices, Windows 7, Active Directory, Technical Support, Software Documentation, Digital Imaging, XP, Symantec Antivirus, Windows Server, Printers, VPN, CompTIA, Software Installation, Servers, Networking, Network Administration, LAN-WAN
Education
College of the Albemarle 1995 — 1997
Associate's degree, Computer Engineering
Rackspace, the Open Cloud Company May 2013 - Present
Rackspace, the Open Cloud Company May 2013 - Present
Patterson Dental March 2002 - May 2013
West Corporation January 1998 - March 2002
West Corporation August 1997 - January 1998
Skills
Troubleshooting, Computer Hardware, Medical Devices, Windows 7, Active Directory, Technical Support, Software Documentation, Digital Imaging, XP, Symantec Antivirus, Windows Server, Printers, VPN, CompTIA, Software Installation, Servers, Networking, Network Administration, LAN-WAN
Education
College of the Albemarle 1995 — 1997
Associate's degree, Computer Engineering
Alan Nevarez's West Corporation Experience February 2012 - September 2012
Job Student at Truckee Meadows Community College
Industry Computer Hardware
Experience
HS Brands International (Service Sleuth & The Mershimer Group) August 2014 - Present
Organo Gold Independent Distributor January 2012 - Present
Integrity Staffing Solutions December 2013 - December 2013
Martin-Ross Security September 2012 - August 2013
Walmart February 2013 - June 2013
Priority One Security October 2012 - January 2013
West Corporation February 2012 - September 2012
Integrity Staffing Solutions November 2011 - January 2012
Management & Training Corporation July 2009 - June 2011
Reno Sparks Chamber of Commerce May 2010 - June 2010
Skills
Customer Service, Microsoft Office, Access, Outlook, Troubleshooting, Customer Satisfaction, Team Building, Data Entry, Call Center, Technical Support, Microsoft Excel, PowerPoint, Telephone Skills, Microsoft Word, Telecommunications, Teamwork, Leadership, Computer Hardware, Customer Retention, Coaching, Windows, Microsoft Office 2007, Customer Experience, Program Management, Customer Support, Public Speaking, Strategic Planning, Management
Education
College of Southern Nevada 2014 — 2014
Computer Science
Truckee Meadows Community College 2010 — 2011
Computer Science
Sierra Nevada Job Corps 2009 — 2011
Business Technology
Western Nevada College
Computer Engineering
HS Brands International (Service Sleuth & The Mershimer Group) August 2014 - Present
Organo Gold Independent Distributor January 2012 - Present
Integrity Staffing Solutions December 2013 - December 2013
Martin-Ross Security September 2012 - August 2013
Walmart February 2013 - June 2013
Priority One Security October 2012 - January 2013
West Corporation February 2012 - September 2012
Integrity Staffing Solutions November 2011 - January 2012
Management & Training Corporation July 2009 - June 2011
Reno Sparks Chamber of Commerce May 2010 - June 2010
Skills
Customer Service, Microsoft Office, Access, Outlook, Troubleshooting, Customer Satisfaction, Team Building, Data Entry, Call Center, Technical Support, Microsoft Excel, PowerPoint, Telephone Skills, Microsoft Word, Telecommunications, Teamwork, Leadership, Computer Hardware, Customer Retention, Coaching, Windows, Microsoft Office 2007, Customer Experience, Program Management, Customer Support, Public Speaking, Strategic Planning, Management
Education
College of Southern Nevada 2014 — 2014
Computer Science
Truckee Meadows Community College 2010 — 2011
Computer Science
Sierra Nevada Job Corps 2009 — 2011
Business Technology
Western Nevada College
Computer Engineering
Bill Ferrara's West Corporation Experience December 2007 - March 2009
Job Social Media Representative at Mediacom
Industry Telecommunications
Experience
Mediacom December 2010 - January 2013
West Corporation December 2007 - March 2009
Skills
Word Of Mouth Marketing, Facebook, YouTube, Social Media, Social Media Marketing, Online Marketing, Social Networking, Email Marketing, Advertising, Blogging, SEM, Leadership, Digital Strategy, Google Analytics, Affiliate Marketing, Content Strategy, SEO, Web Analytics, Online Advertising, Copywriting, Public Relations, Web Content, Marketing Strategy, Website Development, Direct Marketing, Newsletters, SEO copywriting, PPC, Content Marketing, Marketing
Education
Brooklyn College 1974 — 1978
Bachelor of Arts (B.A.), elementary Education and teaching
Mediacom December 2010 - January 2013
West Corporation December 2007 - March 2009
Skills
Word Of Mouth Marketing, Facebook, YouTube, Social Media, Social Media Marketing, Online Marketing, Social Networking, Email Marketing, Advertising, Blogging, SEM, Leadership, Digital Strategy, Google Analytics, Affiliate Marketing, Content Strategy, SEO, Web Analytics, Online Advertising, Copywriting, Public Relations, Web Content, Marketing Strategy, Website Development, Direct Marketing, Newsletters, SEO copywriting, PPC, Content Marketing, Marketing
Education
Brooklyn College 1974 — 1978
Bachelor of Arts (B.A.), elementary Education and teaching
Marc San Inocencio's West Corporation Experience November 2014 - August 2015
Job Federal Account Executive (DoD) at PCMG
Industry Information Technology and Services
Experience
PCMG August 2015 - Present
West Corporation November 2014 - August 2015
Sitel January 2013 - June 2014
Sitel February 2012 - January 2013
Station Casinos June 2007 - March 2012
Skills
Customer Service, Customer Satisfaction, Hospitality, Troubleshooting, Team Leadership, Management, Computer Hardware, Process Scheduler, Microsoft Office, Call Centers, Microsoft Excel, Team Building, Leadership, Training, Hotels, Technical Support, Hospitality Management, Windows 7, Microsoft Word, Master Scheduling, Workforce Management, Coding Experience, Information Technology
Education
College of Southern Nevada 2013 — 2015
Associate's degree in progress, Information Technology
PCMG August 2015 - Present
West Corporation November 2014 - August 2015
Sitel January 2013 - June 2014
Sitel February 2012 - January 2013
Station Casinos June 2007 - March 2012
Skills
Customer Service, Customer Satisfaction, Hospitality, Troubleshooting, Team Leadership, Management, Computer Hardware, Process Scheduler, Microsoft Office, Call Centers, Microsoft Excel, Team Building, Leadership, Training, Hotels, Technical Support, Hospitality Management, Windows 7, Microsoft Word, Master Scheduling, Workforce Management, Coding Experience, Information Technology
Education
College of Southern Nevada 2013 — 2015
Associate's degree in progress, Information Technology
Lynn Anton Stang's West Corporation Experience January 2013 - Present
Job Vice President, Deputy General Counsel at West Corporation
Industry Telecommunications
Experience
West Corporation January 2013 - Present
West Corporation/Intrado December 2011 - January 2013
West Corporation/Intrado February 2010 - December 2011
Lynn A. Stang, LLC 2009 - 2010
Qwest 2003 - 2008
Qwest 2000 - 2003
Qwest 1997 - 2000
Perkins Coie LLP 1996 - 1997
Rothgerber Johnson & Lyons LLP 1989 - 1996
Education
Colorado College
B.A.
University of Denver - Sturm College of Law
J.D.
West Corporation January 2013 - Present
West Corporation/Intrado December 2011 - January 2013
West Corporation/Intrado February 2010 - December 2011
Lynn A. Stang, LLC 2009 - 2010
Qwest 2003 - 2008
Qwest 2000 - 2003
Qwest 1997 - 2000
Perkins Coie LLP 1996 - 1997
Rothgerber Johnson & Lyons LLP 1989 - 1996
Education
Colorado College
B.A.
University of Denver - Sturm College of Law
J.D.
Traci Torrie's West Corporation Experience 2009 - 2011
Job Consultant
Industry Consumer Services
Experience
West Corporation 2009 - 2011
OnPoint Advocacy 2006 - 2008
Time Warner Cable 2004 - 2006
e-com 2001 - 2003
Convergys Corporation Customer Care Associate 2001 - 2003
Education
University of Phoenix Online 2001 — 2004
B.S.B. E, Business
Coastal Carolina Community College 1996 — 2000
A.A.S; A.A.S. Business Administration; A.A.S; A.A.S, Accounting; Information Systems; Network Administration and Support
Grand Rapids Job Corps Center 1993 — 1993
Certification, Office Systems
West Corporation 2009 - 2011
OnPoint Advocacy 2006 - 2008
Time Warner Cable 2004 - 2006
e-com 2001 - 2003
Convergys Corporation Customer Care Associate 2001 - 2003
Education
University of Phoenix Online 2001 — 2004
B.S.B. E, Business
Coastal Carolina Community College 1996 — 2000
A.A.S; A.A.S. Business Administration; A.A.S; A.A.S, Accounting; Information Systems; Network Administration and Support
Grand Rapids Job Corps Center 1993 — 1993
Certification, Office Systems
belinda barajas's West Corporation Experience September 2010 - April 2011
Job unit clerk/cna at CHRISTUS Health
Industry Hospital & Health Care
Experience
CHRISTUS Health November 2011 - Present
west corporation September 2010 - April 2011
West at Home October 2005 - October 2006
Skills
Computer Proficiency, Medical Records, Medical Office, hospital information..., Microsoft Office, Front Office, Meditech, Customer Service, Customer Service..., Office Equipment, Spanish, CNAS, Interpreting
Education
Coastal Bend College 2011 — 2011
certified nurse assitant, nursing
career centers of texas, brownsville 2005 — 2006
medical office specialist, Medical Reception/Receptionist
CHRISTUS Health November 2011 - Present
west corporation September 2010 - April 2011
West at Home October 2005 - October 2006
Skills
Computer Proficiency, Medical Records, Medical Office, hospital information..., Microsoft Office, Front Office, Meditech, Customer Service, Customer Service..., Office Equipment, Spanish, CNAS, Interpreting
Education
Coastal Bend College 2011 — 2011
certified nurse assitant, nursing
career centers of texas, brownsville 2005 — 2006
medical office specialist, Medical Reception/Receptionist
Gabrielle Walker's West Corporation Experience May 2012 - Present
Job Customer Service Representative
Industry Telecommunications
Experience
West Corporation May 2012 - Present
kelly services 2011 - 2011
Skills
Microsoft Office, Management
Education
Colorado Technical University-Online
West Corporation May 2012 - Present
kelly services 2011 - 2011
Skills
Microsoft Office, Management
Education
Colorado Technical University-Online
Kathryn Marti's West Corporation Experience July 2006 - August 2009
Job Page at Christopher Newport University
Industry Higher Education
Experience
Christopher Newport University 2011 - Present
West Corporation July 2006 - August 2009
Skills
Customer Service, Teaching, Telecommunications, Collaboration
Education
Christopher Newport University 2012 — 2013
Master of Arts in Teaching, Secondary Education and Teaching, 3.78
Christopher Newport University 2009 — 2012
Bachelor of Arts (B.A.), History, 3.34
James Madison University 2007 — 2009
History
Christopher Newport University 2011 - Present
West Corporation July 2006 - August 2009
Skills
Customer Service, Teaching, Telecommunications, Collaboration
Education
Christopher Newport University 2012 — 2013
Master of Arts in Teaching, Secondary Education and Teaching, 3.78
Christopher Newport University 2009 — 2012
Bachelor of Arts (B.A.), History, 3.34
James Madison University 2007 — 2009
History
Rachel Wash's West Corporation Experience June 2013 - December 2013
Job Contractor/Consultant
Industry Consumer Services
Experience
USAA Tax RepresentativeUSAAJanuary 2014 - April 2014
West Corporation June 2013 - December 2013
Wells Fargo June 2012 - June 2013
Skills
Loans, Call Centers, Medicare, Microsoft Office, Microsoft Word, Banking, Management, Credit, Team Building, Customer Service, PowerPoint, Data Entry
Education
Career Point College 2010 — 2011
Insurance Billing and Coding, Medical Insurance Specialist/Medical Biller
The University of Texas at San Antonio
Bachelor's Degree, Community Health and Preventive Medicine
USAA Tax RepresentativeUSAAJanuary 2014 - April 2014
West Corporation June 2013 - December 2013
Wells Fargo June 2012 - June 2013
Skills
Loans, Call Centers, Medicare, Microsoft Office, Microsoft Word, Banking, Management, Credit, Team Building, Customer Service, PowerPoint, Data Entry
Education
Career Point College 2010 — 2011
Insurance Billing and Coding, Medical Insurance Specialist/Medical Biller
The University of Texas at San Antonio
Bachelor's Degree, Community Health and Preventive Medicine
Victoria Pearse's West Corporation Experience August 2012 - Present
Job Medco at West Corporation
Industry Telecommunications
Experience
West Corporation August 2012 - Present
Home Care August 2011 - Present
Kohls April 2011 - June 2011
The Home Depot July 2009 - November 2010
First Data August 2007 - July 2008
Education
Benson High School
Benson High School
Cloud County Community College
West Corporation August 2012 - Present
Home Care August 2011 - Present
Kohls April 2011 - June 2011
The Home Depot July 2009 - November 2010
First Data August 2007 - July 2008
Education
Benson High School
Benson High School
Cloud County Community College
Cynthia Rideout's West Corporation Experience 2006 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation 2006 - 2012
Education
Colorado Technical University 2003 — 2005
Master of Science (M.S.), Business Administration and Management, General
Purdue University 1979 — 1984
Bachelor of Science (B.S.), Restaurant/Food Services Management
West Corporation 2006 - 2012
Education
Colorado Technical University 2003 — 2005
Master of Science (M.S.), Business Administration and Management, General
Purdue University 1979 — 1984
Bachelor of Science (B.S.), Restaurant/Food Services Management
Sherry Brune's West Corporation Experience October 2011 - Present
Job Customer Care Specialist at West Corporation
Industry Telecommunications
Experience
West Corporation October 2011 - Present
Education
Central Georgia Technical College
Entrepreneurship Certificate, Business Administration, Management and Operations
West Corporation October 2011 - Present
Education
Central Georgia Technical College
Entrepreneurship Certificate, Business Administration, Management and Operations
Clint Edmonds's West Corporation Experience April 2003 - July 2005
Job Reporting Specialist at ADP
Industry Human Resources
Experience
ADP March 2011 - May 2014
ADP October 2008 - March 2011
ADP January 2007 - October 2008
Rent-A-Center July 2005 - April 2006
Erie Freeze, Atlantic Indoor Football League January 2005 - July 2005
West Corporation April 2003 - July 2005
Skills
ADP Payroll, HRIS, Crystal Reports, Benefits Administration, Human Resources, PeopleSoft, Access, CRM, BPO, Business Objects, Oracle PL/SQL..., Microsoft Excel, Business Intelligence, Customer Service, Workforce Management, Report Writing, Sales, SQL, Microsoft Office, Call Centers, Forecasting, Sales Management, Cold Calling, Applicant Tracking..., I-9 Compliance, I-9 audits, CRD, Business Analysis, NICE, NICE Call Recording, Data Entry, Databases, Collections, Rent Collection, Cake Decorating
Education
Clarion University of Pennsylvania 1998 — 1999
St. Francis University 1995 — 1998
ADP March 2011 - May 2014
ADP October 2008 - March 2011
ADP January 2007 - October 2008
Rent-A-Center July 2005 - April 2006
Erie Freeze, Atlantic Indoor Football League January 2005 - July 2005
West Corporation April 2003 - July 2005
Skills
ADP Payroll, HRIS, Crystal Reports, Benefits Administration, Human Resources, PeopleSoft, Access, CRM, BPO, Business Objects, Oracle PL/SQL..., Microsoft Excel, Business Intelligence, Customer Service, Workforce Management, Report Writing, Sales, SQL, Microsoft Office, Call Centers, Forecasting, Sales Management, Cold Calling, Applicant Tracking..., I-9 Compliance, I-9 audits, CRD, Business Analysis, NICE, NICE Call Recording, Data Entry, Databases, Collections, Rent Collection, Cake Decorating
Education
Clarion University of Pennsylvania 1998 — 1999
St. Francis University 1995 — 1998
Bianca Bass's West Corporation Experience November 2007 - May 2008
Job ..
Industry Staffing and Recruiting
Experience
Concentrix July 2015 - Present
Kelly Services January 2014 - July 2015
Kelly Services October 2013 - January 2014
Alpine Access June 2012 - October 2013
Alpine Access June 2012 - October 2013
Convergys June 2011 - November 2011
US Army July 2003 - June 2011
Sutherland Global Services April 2010 - May 2011
West Corporation November 2007 - May 2008
Skills
Customer Service, Time Management, Data Entry, Outlook, Training, Sales, Customer Satisfaction, Team Building, Administrative..., Coaching, Telephone Skills, Applicant Tracking..., Customer Experience, Employee Relations, Human Resources, New Hire Orientations, Onboarding, Recruiting, Staffing Services, Talent Acquisition
Education
Northern Nash Sr. High
Colorado Technical University
Associates, Liberal Arts
Concentrix July 2015 - Present
Kelly Services January 2014 - July 2015
Kelly Services October 2013 - January 2014
Alpine Access June 2012 - October 2013
Alpine Access June 2012 - October 2013
Convergys June 2011 - November 2011
US Army July 2003 - June 2011
Sutherland Global Services April 2010 - May 2011
West Corporation November 2007 - May 2008
Skills
Customer Service, Time Management, Data Entry, Outlook, Training, Sales, Customer Satisfaction, Team Building, Administrative..., Coaching, Telephone Skills, Applicant Tracking..., Customer Experience, Employee Relations, Human Resources, New Hire Orientations, Onboarding, Recruiting, Staffing Services, Talent Acquisition
Education
Northern Nash Sr. High
Colorado Technical University
Associates, Liberal Arts
Amanda LeDoux's West Corporation Experience March 1999 - November 2010
Job Administrative Assistant / Accounts Payable Manager at Pinnacle Physical Therapy & Sports Medicine
Industry Accounting
Experience
Pinnacle Physical Therapy & Sports Medicine April 2015 - Present
Clearwater Paper Corporation March 2013 - October 2014
Pinnacle Physical Therapy July 2011 - March 2013
West Corporation March 1999 - November 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Inventory Management, Microsoft Office, Administrative..., Office Management, Team Building, Public Speaking, Event Management, Marketing, Product Development, Research, Outlook, PowerPoint, Supervisory Skills, Budgets, Interviewing Skills, Employee Training, Microsoft Publisher, Visio, Adobe Acrobat, Travel Management, Expense Management, Office Equipment..., Shipping & Receiving, Social Media Marketing, Marketing Communications, Email Marketing, Graphic Design, Editorial, Business Analysis, Contract Negotiation, Event Planning, Fundraising, Hospitality, Continuous Improvement, Criminal Justice, Kaizen, Keyboards, Management, Photoshop, Public Relations, Recruiting, Sales, Team Leadership, Teamwork, Telecommunications, Unix
Education
Whitworth University 2014 — 2015
Bachelor's Degree, Social Work
Colorado Technical University
Criminal Justice
Eastern Washington University
Counseling Psychology
Spokane Community College
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Pinnacle Physical Therapy & Sports Medicine April 2015 - Present
Clearwater Paper Corporation March 2013 - October 2014
Pinnacle Physical Therapy July 2011 - March 2013
West Corporation March 1999 - November 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Inventory Management, Microsoft Office, Administrative..., Office Management, Team Building, Public Speaking, Event Management, Marketing, Product Development, Research, Outlook, PowerPoint, Supervisory Skills, Budgets, Interviewing Skills, Employee Training, Microsoft Publisher, Visio, Adobe Acrobat, Travel Management, Expense Management, Office Equipment..., Shipping & Receiving, Social Media Marketing, Marketing Communications, Email Marketing, Graphic Design, Editorial, Business Analysis, Contract Negotiation, Event Planning, Fundraising, Hospitality, Continuous Improvement, Criminal Justice, Kaizen, Keyboards, Management, Photoshop, Public Relations, Recruiting, Sales, Team Leadership, Teamwork, Telecommunications, Unix
Education
Whitworth University 2014 — 2015
Bachelor's Degree, Social Work
Colorado Technical University
Criminal Justice
Eastern Washington University
Counseling Psychology
Spokane Community College
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Kathleen Leite's West Corporation Experience January 2012 - September 2012
Job Coordinator at Quidsi Inc.
Industry Retail
Experience
Quidsi Inc. February 2014 - Present
West Corporation January 2012 - September 2012
Skills
Employee Training, Coordination, Customer Service, Customer Retention, Customer Experience, Creativity
Education
Colorado Technical University 2013 — 2015
Associate's degree, Business Administration and Management, General
Mitchell high school 2003 — 2003
Tantasqua Regional High School 2000 — 2002
Quidsi Inc. February 2014 - Present
West Corporation January 2012 - September 2012
Skills
Employee Training, Coordination, Customer Service, Customer Retention, Customer Experience, Creativity
Education
Colorado Technical University 2013 — 2015
Associate's degree, Business Administration and Management, General
Mitchell high school 2003 — 2003
Tantasqua Regional High School 2000 — 2002
Marcus Mullins's West Corporation Experience March 2012 - November 2012
Job Delivery Driver at Pizza Hut
Industry Restaurants
Experience
Pizza Hut March 2014 - Present
Viaero Wireless July 2013 - November 2013
West Corporation March 2012 - November 2012
Skills
Customer Service, Technical Support, Telecommunications..., Loss Prevention, Security
Education
Colorado Technical University 2013 — 2017
Bachelor of Science (BS), Web Page, Digital/Multimedia and Information Resources Design
Springfield High School 2003 — 2005
Pizza Hut March 2014 - Present
Viaero Wireless July 2013 - November 2013
West Corporation March 2012 - November 2012
Skills
Customer Service, Technical Support, Telecommunications..., Loss Prevention, Security
Education
Colorado Technical University 2013 — 2017
Bachelor of Science (BS), Web Page, Digital/Multimedia and Information Resources Design
Springfield High School 2003 — 2005
Beverly Trainer's West Corporation Experience November 2004 - Present
Job work at home agent at West Corporation
Industry Telecommunications
Experience
West Corporation November 2004 - Present
Remote Encoding Center September 1998 - February 2004
Staffing Specialist December 1997 - February 1999
Skills
10-key touch, Typing, Data Entry, Filing, Customer Service, Cashiering, Receptionist Duties, Microsoft Office
Education
Colorado Technical University 2012 — 2014
Bachelor’s Degree, Business Administration Medical
Colorado Technical University 2010 — 2012
Associate’s Degree, Associate Science Medical * Billing Coding, 3.34 GPA
Hebert High School 1976 — 1980
diploma, Business Administration and Management, General
West Corporation November 2004 - Present
Remote Encoding Center September 1998 - February 2004
Staffing Specialist December 1997 - February 1999
Skills
10-key touch, Typing, Data Entry, Filing, Customer Service, Cashiering, Receptionist Duties, Microsoft Office
Education
Colorado Technical University 2012 — 2014
Bachelor’s Degree, Business Administration Medical
Colorado Technical University 2010 — 2012
Associate’s Degree, Associate Science Medical * Billing Coding, 3.34 GPA
Hebert High School 1976 — 1980
diploma, Business Administration and Management, General
Alexandra Basilio's West Corporation Experience March 2014 - August 2014
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation March 2014 - August 2014
Cost Plus World Market August 2013 - March 2014
Burlington Stores, Inc. June 2013 - August 2013
Micheals Arts & Crafts April 2012 - February 2013
Carson City Florist July 2009 - September 2009
Education
Cogswell Polytechnical College 2011 — 2011
Digital Art and Animation
Carson High School 2008 — 2011
West Corporation March 2014 - August 2014
Cost Plus World Market August 2013 - March 2014
Burlington Stores, Inc. June 2013 - August 2013
Micheals Arts & Crafts April 2012 - February 2013
Carson City Florist July 2009 - September 2009
Education
Cogswell Polytechnical College 2011 — 2011
Digital Art and Animation
Carson High School 2008 — 2011
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia