West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Mark Salameda Mark Salameda's West Corporation Experience 2006 - 2007
Job Head Manager at Snap Fitness 24/7
Industry Health, Wellness and Fitness
Experience
Snap Fitness 24/7 September 2014 - Present
The Vitamin Shoppe March 2014 - July 2014
The Vitamin Shoppe September 2013 - March 2014
XSport Fitness January 2013 - September 2013
Asylum Gym October 2011 - December 2012
Fairhaven Christian Retirement Center 2012 - 2012
Rock Valley College 2010 - 2011
West Corporation 2006 - 2007
Skills
Microsoft Office, Customer Service, Word, Excel, Public Speaking, PowerPoint, Customer Relations, Writing, Social Media, Data Analysis, Data Entry, Microsoft Word, Microsoft Excel, Research, Access, Management, Team Leadership, Training, Software Documentation, Project Planning, Sales, Social Networking, Marketing
Education
DePaul University 2012 — 2014
Bachelor of Arts (B.A.), Public Policy
Rock Valley College 2009 — 2011
Associate of Arts, General studies
Snap Fitness 24/7 September 2014 - Present
The Vitamin Shoppe March 2014 - July 2014
The Vitamin Shoppe September 2013 - March 2014
XSport Fitness January 2013 - September 2013
Asylum Gym October 2011 - December 2012
Fairhaven Christian Retirement Center 2012 - 2012
Rock Valley College 2010 - 2011
West Corporation 2006 - 2007
Skills
Microsoft Office, Customer Service, Word, Excel, Public Speaking, PowerPoint, Customer Relations, Writing, Social Media, Data Analysis, Data Entry, Microsoft Word, Microsoft Excel, Research, Access, Management, Team Leadership, Training, Software Documentation, Project Planning, Sales, Social Networking, Marketing
Education
DePaul University 2012 — 2014
Bachelor of Arts (B.A.), Public Policy
Rock Valley College 2009 — 2011
Associate of Arts, General studies
Alexa Slinger Alexa Slinger's West Corporation Experience June 2004 - January 2005
Job Military Contractor for Global Services Corp
Industry Higher Education
Experience
Global Services Corp November 2014 - Present
Corinthian Colleges, Inc. July 2012 - July 2014
ECPI University March 2010 - July 2012
ECPI University July 2007 - March 2010
Contract Marketing January 2007 - July 2007
APAC July 2006 - January 2007
Williamsburg Plantation Resort March 2005 - August 2006
West Corporation June 2004 - January 2005
Skills
CampusVue, Management, Leadership, Organized Multi-tasker, Sales, Event Planning, Oral & Written..., Microsoft Office, Online Enrollment, Higher Education, Highly detail oriented, College Applications, Marketing, Admissions, Enrollment Management, Hiring Employees, Employee Training, Applicant Tracking..., Sales Presentations, Career Development, Product Spokesperson, Advertising Research, Adobe, Project Planning, Xert, ContactDM, Retaining Customers, Student Affairs, Student Recruiting, Interviews, Time Management, Student Financial Aid, Training, Career Counseling, Campus, Recruiting, Social Networking, Customer Retention, Communication, Customer Service, Public Speaking
Education
ECPI University 2008 — 2011
Bachelor of Science, Business Administration and Management, General
Global Services Corp November 2014 - Present
Corinthian Colleges, Inc. July 2012 - July 2014
ECPI University March 2010 - July 2012
ECPI University July 2007 - March 2010
Contract Marketing January 2007 - July 2007
APAC July 2006 - January 2007
Williamsburg Plantation Resort March 2005 - August 2006
West Corporation June 2004 - January 2005
Skills
CampusVue, Management, Leadership, Organized Multi-tasker, Sales, Event Planning, Oral & Written..., Microsoft Office, Online Enrollment, Higher Education, Highly detail oriented, College Applications, Marketing, Admissions, Enrollment Management, Hiring Employees, Employee Training, Applicant Tracking..., Sales Presentations, Career Development, Product Spokesperson, Advertising Research, Adobe, Project Planning, Xert, ContactDM, Retaining Customers, Student Affairs, Student Recruiting, Interviews, Time Management, Student Financial Aid, Training, Career Counseling, Campus, Recruiting, Social Networking, Customer Retention, Communication, Customer Service, Public Speaking
Education
ECPI University 2008 — 2011
Bachelor of Science, Business Administration and Management, General
Freeman Shemeika's West Corporation Experience September 2013 - June 2014
Job Support Services Worker at GA Department of Driver Services
Industry Health, Wellness and Fitness
Experience
GA Department of Driver Services June 2014 - Present
West Corporation September 2013 - June 2014
QTC - A Lockheed Martin Company, Inc April 2011 - September 2013
QTC - A Lockheed Martin Company, Inc May 2007 - April 2011
QTC - A Lockheed Martin Company, Inc July 2005 - May 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Healthcare, Strategic Planning, Social Media, Research, Team Building, Marketing, Data Entry, Outlook, Training, Quality Assurance, Medical Terminology, HIPAA
Education
Medical College of Georgia at Georgia Regents University 2003 — 2005
Bachelor's degree, Health/Health Care Administration/Management
East Georgia College 2001 — 2003
Associate of Arts (A.A.), General Studies
GA Department of Driver Services June 2014 - Present
West Corporation September 2013 - June 2014
QTC - A Lockheed Martin Company, Inc April 2011 - September 2013
QTC - A Lockheed Martin Company, Inc May 2007 - April 2011
QTC - A Lockheed Martin Company, Inc July 2005 - May 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Healthcare, Strategic Planning, Social Media, Research, Team Building, Marketing, Data Entry, Outlook, Training, Quality Assurance, Medical Terminology, HIPAA
Education
Medical College of Georgia at Georgia Regents University 2003 — 2005
Bachelor's degree, Health/Health Care Administration/Management
East Georgia College 2001 — 2003
Associate of Arts (A.A.), General Studies
Tina Weber Tina Weber's West Corporation Experience March 2005 - April 2006
Job Advertising/Marketing Account & Project Management Professional
Industry Marketing and Advertising
Experience
Yahoo August 2011 - January 2014
Yahoo July 2009 - July 2011
NetShops October 2008 - July 2009
Merrill Corporation April 2006 - September 2008
West Corporation March 2005 - April 2006
West Corporation September 2004 - March 2005
Skills
Digital Marketing, Online Advertising, Email Marketing, PPC, Google Analytics, Social Media Marketing, Web Analytics, E-commerce, Campaign Management, Direct Marketing, Marketing Communications, Advertising, Marketing, Display Advertising, DoubleClick, B2B Marketing, Salesforce.com, CRM, Social Networking, Online Marketing, Advertising Operations, SEM, Account Management, Digital Media, Management, Digital Strategy, Mobile Marketing, Social Media, Marketing Strategy
Education
Doane College 1993 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
Travel Careers Institute 1999 — 1999
Travel Certificate
Yahoo August 2011 - January 2014
Yahoo July 2009 - July 2011
NetShops October 2008 - July 2009
Merrill Corporation April 2006 - September 2008
West Corporation March 2005 - April 2006
West Corporation September 2004 - March 2005
Skills
Digital Marketing, Online Advertising, Email Marketing, PPC, Google Analytics, Social Media Marketing, Web Analytics, E-commerce, Campaign Management, Direct Marketing, Marketing Communications, Advertising, Marketing, Display Advertising, DoubleClick, B2B Marketing, Salesforce.com, CRM, Social Networking, Online Marketing, Advertising Operations, SEM, Account Management, Digital Media, Management, Digital Strategy, Mobile Marketing, Social Media, Marketing Strategy
Education
Doane College 1993 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
Travel Careers Institute 1999 — 1999
Travel Certificate
Ashley Barelas Ashley Barelas's West Corporation Experience October 2014 - January 2015
Job Chief Executive Officer/Headhunter
Industry Apparel & Fashion
Experience
Jasmine Mia Bella May 2015 - Present
Alorica January 2015 - July 2015
West Corporation October 2014 - January 2015
West Corporation June 2014 - October 2014
The University of Texas Health Science Center at Houston (UTHealth) October 2013 - December 2013
Sam Houston State University June 2010 - August 2013
Brown & Johnson Law Firm June 2009 - August 2009
Skills
Time Management, Microsoft Office, Critical Thinking, Customer Service, Outlook, Microsoft Excel, Data Entry, Public Speaking, Event Planning, Teamwork, Social Networking, PowerPoint, Microsoft Word, Data Analysis, Leadership, Access, Fundraising, Research, Team Leadership, Analysis, Social Media, Staff Development, Teaching, Marketing, Higher Education, Facebook, Event Management, Recruiting, Team Building, Spanish, Leadership Development, Public Relations, Administrative..., Human Resources, Nonprofits, Training, Management, Editing, Community Outreach, Sales, Communication
Education
Sam Houston State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Victoria College 2009 — 2009
Memorial High School 2008 — 2009
High School, 3.63
Del Mar College 2007 — 2008
Spanish 2311 Intermediate Spanish I, A
W.B. Ray High School 2005 — 2008
High School
Jasmine Mia Bella May 2015 - Present
Alorica January 2015 - July 2015
West Corporation October 2014 - January 2015
West Corporation June 2014 - October 2014
The University of Texas Health Science Center at Houston (UTHealth) October 2013 - December 2013
Sam Houston State University June 2010 - August 2013
Brown & Johnson Law Firm June 2009 - August 2009
Skills
Time Management, Microsoft Office, Critical Thinking, Customer Service, Outlook, Microsoft Excel, Data Entry, Public Speaking, Event Planning, Teamwork, Social Networking, PowerPoint, Microsoft Word, Data Analysis, Leadership, Access, Fundraising, Research, Team Leadership, Analysis, Social Media, Staff Development, Teaching, Marketing, Higher Education, Facebook, Event Management, Recruiting, Team Building, Spanish, Leadership Development, Public Relations, Administrative..., Human Resources, Nonprofits, Training, Management, Editing, Community Outreach, Sales, Communication
Education
Sam Houston State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Victoria College 2009 — 2009
Memorial High School 2008 — 2009
High School, 3.63
Del Mar College 2007 — 2008
Spanish 2311 Intermediate Spanish I, A
W.B. Ray High School 2005 — 2008
High School
Layna Edd, AOEE, CWWS Layna Edd, AOEE, CWWS's West Corporation Experience 2007 - 2008
Job Oil & Energy Professional
Industry Oil & Energy
Experience
Access Midstream September 2009 - December 2014
Chesapeake Energy September 2009 - January 2013
Allied Arts OKC 2008 - 2009
West Corporation 2007 - 2008
Oklahoma Employees Credit Union 2002 - 2007
Skills
FMLA, Leave of Absence, Nutrition, Wellness, Human Resources, Leadership Development, Training, Coaching, Yoga, Personal Development, Team Building, Social Networking, Employee Relations, Onboarding, Customer Service, Recruiting, Disability Insurance, PeopleSoft, Data Entry, New Hire Orientations, New Hire Paperwork, Microsoft Office, Leadership, Microsoft Excel, Natural Gas, Oil & Gas, Energy
Education
East Central University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Access Midstream September 2009 - December 2014
Chesapeake Energy September 2009 - January 2013
Allied Arts OKC 2008 - 2009
West Corporation 2007 - 2008
Oklahoma Employees Credit Union 2002 - 2007
Skills
FMLA, Leave of Absence, Nutrition, Wellness, Human Resources, Leadership Development, Training, Coaching, Yoga, Personal Development, Team Building, Social Networking, Employee Relations, Onboarding, Customer Service, Recruiting, Disability Insurance, PeopleSoft, Data Entry, New Hire Orientations, New Hire Paperwork, Microsoft Office, Leadership, Microsoft Excel, Natural Gas, Oil & Gas, Energy
Education
East Central University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Danny Villa Danny Villa's West Corporation Experience June 2000 - December 2001
Job Hallmark University
Industry Computer Networking
Experience
Computer Tech Experts September 2010 - Present
Harris Corporation June 2007 - January 2010
Kaplan Career Institute October 2004 - December 2006
H.E.B. District Office January 2002 - August 2004
West Corporation June 2000 - December 2001
Door Direct June 1998 - June 2000
Skills
VPN, Cisco Technologies, Cisco Wireless, Networking, Cisco Security, Security, Cisco Certified, Cisco VoIP, Troubleshooting, Cisco Routers, Cisco IOS, Cisco Call Manager, AutoCAD, Network Security, Information Security, Linux Desktop, System Deployment, Team Leadership, Technical Support, Routers, Windows 7, Customer Service, Software Installation, DNS, Microsoft Exchange, VMware, Visio, Active Directory
Education
Keller Graduate School of Management 2009 — 2011
Master of Business Administration, Project Management
DeVry University 2007 — 2009
Master of Business Administration (M.B.A.), Information Technology Project Management, 3.6 GPA
Computer Tech Experts September 2010 - Present
Harris Corporation June 2007 - January 2010
Kaplan Career Institute October 2004 - December 2006
H.E.B. District Office January 2002 - August 2004
West Corporation June 2000 - December 2001
Door Direct June 1998 - June 2000
Skills
VPN, Cisco Technologies, Cisco Wireless, Networking, Cisco Security, Security, Cisco Certified, Cisco VoIP, Troubleshooting, Cisco Routers, Cisco IOS, Cisco Call Manager, AutoCAD, Network Security, Information Security, Linux Desktop, System Deployment, Team Leadership, Technical Support, Routers, Windows 7, Customer Service, Software Installation, DNS, Microsoft Exchange, VMware, Visio, Active Directory
Education
Keller Graduate School of Management 2009 — 2011
Master of Business Administration, Project Management
DeVry University 2007 — 2009
Master of Business Administration (M.B.A.), Information Technology Project Management, 3.6 GPA
Chantal Brown Chantal Brown's West Corporation Experience September 2012 - July 2013
Job Founder of HeyPeekMe/Recruiter
Industry Human Resources
Experience
Mosaic Sales Solutions August 2014 - Present
Patriot Payment Group July 2013 - March 2014
West Corporation September 2012 - July 2013
Crème de la Crème Concierge October 2008 - July 2013
American Airlines September 2005 - April 2006
Skills
Concierge Services, Cake Decorating, Birthday Cakes, Wedding Cakes, Customer Service, Mortgage Lending, Case Managment, Human Resources, Accounts Payable, Accounts Receivable, Collections, Mortgage Banking, Case Management, Recruiting, Public Speaking, Training, Management, Microsoft Office, Team Building, Interviews, Time Management, Leadership
Education
The University of Texas at Arlington 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Social Work
Tarrant County College 2009 — 2011
Associate of Arts (AA), Social Work
DeVry University-Texas 2006 — 2007
Bachelor of Applied Science (B.A.Sc.), Biomedical/Medical Engineering
Mosaic Sales Solutions August 2014 - Present
Patriot Payment Group July 2013 - March 2014
West Corporation September 2012 - July 2013
Crème de la Crème Concierge October 2008 - July 2013
American Airlines September 2005 - April 2006
Skills
Concierge Services, Cake Decorating, Birthday Cakes, Wedding Cakes, Customer Service, Mortgage Lending, Case Managment, Human Resources, Accounts Payable, Accounts Receivable, Collections, Mortgage Banking, Case Management, Recruiting, Public Speaking, Training, Management, Microsoft Office, Team Building, Interviews, Time Management, Leadership
Education
The University of Texas at Arlington 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Social Work
Tarrant County College 2009 — 2011
Associate of Arts (AA), Social Work
DeVry University-Texas 2006 — 2007
Bachelor of Applied Science (B.A.Sc.), Biomedical/Medical Engineering
Lynel Johnson's West Corporation Experience January 2007 - March 2009
Job Student at DeVry UniversityOhio
Industry Information Technology and Services
Experience
Hertz March 2011 - Present
Hertz Rental car March 2010 - Present
The Ohio State University Wexner Medical Center April 2009 - March 2011
Xpedition Janitorial August 2007 - June 2009
West Corp, Call Center March 2007 - April 2009
West Corporation January 2007 - March 2009
Skills
A+ Certified IT..., OSHA 10, HVAC, Leadership, Management, Customer Satisfaction, Time Management, Sales, Marketing, Team Management, Program Management, Customer Service, Selling, Teamwork, Troubleshooting
Education
DeVry University 2012 — 2014
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
Eastland-Fairfield Career and Technical Schools 2010 — 2011
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HAC
Woodrow Wilson High School
Graduate
Franklin University
Business Administration and Human Resources Management
Hertz March 2011 - Present
Hertz Rental car March 2010 - Present
The Ohio State University Wexner Medical Center April 2009 - March 2011
Xpedition Janitorial August 2007 - June 2009
West Corp, Call Center March 2007 - April 2009
West Corporation January 2007 - March 2009
Skills
A+ Certified IT..., OSHA 10, HVAC, Leadership, Management, Customer Satisfaction, Time Management, Sales, Marketing, Team Management, Program Management, Customer Service, Selling, Teamwork, Troubleshooting
Education
DeVry University 2012 — 2014
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
Eastland-Fairfield Career and Technical Schools 2010 — 2011
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HAC
Woodrow Wilson High School
Graduate
Franklin University
Business Administration and Human Resources Management
Anthony DeLoatch's West Corporation Experience 2006 - 2010
Job Motivational Speaker and Business Development Expert
Industry Marketing and Advertising
Experience
Alorica March 2014 - Present
Le-Vel.com October 2013 - Present
DreamLife Business Group, LLC February 2012 - Present
LegalShield January 2011 - October 2013
TheeDesign Studio May 2013 - August 2013
LocalEdge July 2012 - April 2013
Suddenlink Communications January 2011 - July 2012
BB&T May 2010 - January 2012
West Corporation 2006 - 2010
Skills
Small Business, Customer Service, New Business Development, Team Building, Lead Generation, Coaching, Account Management, Team Leadership, Social Networking, Online Advertising, Microsoft Office, Strategic Planning, SEO, SEM, Website Development, Marketing, Social Media Marketing, Marketing Strategy, Entrepreneurship, Sales, B2B, Customer Retention, CRM, Digital Marketing, Retail, Facebook, Social Media, Training, Blogging, Advertising, Leadership, Management, Google Adwords, Public Relations, Sales Management, Negotiation, Online Marketing, Web Marketing, Digital Media, Direct Sales, Email Marketing, Business Development, Start-ups, E-commerce, Cold Calling, Marketing Communications, Direct Marketing, Sales Process
Education
Edgecombe Community College
Mechanical Drafting and Mechanical Drafting CAD/CADD
Alorica March 2014 - Present
Le-Vel.com October 2013 - Present
DreamLife Business Group, LLC February 2012 - Present
LegalShield January 2011 - October 2013
TheeDesign Studio May 2013 - August 2013
LocalEdge July 2012 - April 2013
Suddenlink Communications January 2011 - July 2012
BB&T May 2010 - January 2012
West Corporation 2006 - 2010
Skills
Small Business, Customer Service, New Business Development, Team Building, Lead Generation, Coaching, Account Management, Team Leadership, Social Networking, Online Advertising, Microsoft Office, Strategic Planning, SEO, SEM, Website Development, Marketing, Social Media Marketing, Marketing Strategy, Entrepreneurship, Sales, B2B, Customer Retention, CRM, Digital Marketing, Retail, Facebook, Social Media, Training, Blogging, Advertising, Leadership, Management, Google Adwords, Public Relations, Sales Management, Negotiation, Online Marketing, Web Marketing, Digital Media, Direct Sales, Email Marketing, Business Development, Start-ups, E-commerce, Cold Calling, Marketing Communications, Direct Marketing, Sales Process
Education
Edgecombe Community College
Mechanical Drafting and Mechanical Drafting CAD/CADD
Sherra Eutsler Sherra Eutsler's West Corporation Experience October 2008 - May 2009
Job Experienced Content Specialist, Program Coordinator and Trainer currently seeking new opportunities.
Industry Professional Training & Coaching
Experience
People to People Ambassador Programs May 2009 - Present
People to People Ambassador Programs May 2015 - July 2015
People to People Ambassador Programs May 2009 - October 2012
West Corporation October 2008 - May 2009
Red Lion Hotels June 2003 - October 2008
Skills
Excel Pivot, Process Improvement, Webinar Management, Online Presentation, Social Media, Google+, Project Planning, Customer Retention, Coaching, Training, OneNote, Customer Satisfaction, Customer Service, Leadership, Team Building, Facebook, Creative Writing, Employee Training, Microsoft Office, Call Centers, Marketing, Hospitality, Sales, Microsoft Excel, Microsoft Publisher, Event Management
Education
Eastern Washington University
English/Techincal Writing
Spokane Falls Community College
AA, Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix
Business/Organizational Innovation
People to People Ambassador Programs May 2009 - Present
People to People Ambassador Programs May 2015 - July 2015
People to People Ambassador Programs May 2009 - October 2012
West Corporation October 2008 - May 2009
Red Lion Hotels June 2003 - October 2008
Skills
Excel Pivot, Process Improvement, Webinar Management, Online Presentation, Social Media, Google+, Project Planning, Customer Retention, Coaching, Training, OneNote, Customer Satisfaction, Customer Service, Leadership, Team Building, Facebook, Creative Writing, Employee Training, Microsoft Office, Call Centers, Marketing, Hospitality, Sales, Microsoft Excel, Microsoft Publisher, Event Management
Education
Eastern Washington University
English/Techincal Writing
Spokane Falls Community College
AA, Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix
Business/Organizational Innovation
Patrick Blum Patrick Blum's West Corporation Experience May 2014 - May 2015
Job Retention Specialist at Alliance Data
Industry Civic & Social Organization
Experience
West Corporation May 2014 - May 2015
Panhandle Health District February 2014 - March 2014
DACNW February 2009 - September 2013
Independence First July 2005 - May 2006
Midstate Independent Living Consultants March 2001 - June 2005
Skills
Public Speaking, Community Development, Community Organizing, Community Outreach, Non-profit..., Government, Volunteer Training, Program Management, Nonprofits, Program Development, Social Services, Disabilities, Volunteer Management, Volunteer Recruiting, History, Teaching, Social Justice, Leadership, Program Evaluation, Case Management, Leadership Development, Human Rights, Civic Engagement, Civic Education, Strategic Planning, Civil Rights, Partnership-building, Politics, Learning Styles, Peer Support, Network Building, Editing, Board Development, Crisis Management, Educational Leadership, Alliance-building, Networking, Reading Comprehension, Ethics, Grassroots Development, Presentations, Self and Systems Change..., Training, Policy, Community Service
Education
Texas A&M Corpus Christi 1989 — 1991
B.S., Secondary Education
Del Mar College 1986 — 1990
A.A., General Education
West Corporation May 2014 - May 2015
Panhandle Health District February 2014 - March 2014
DACNW February 2009 - September 2013
Independence First July 2005 - May 2006
Midstate Independent Living Consultants March 2001 - June 2005
Skills
Public Speaking, Community Development, Community Organizing, Community Outreach, Non-profit..., Government, Volunteer Training, Program Management, Nonprofits, Program Development, Social Services, Disabilities, Volunteer Management, Volunteer Recruiting, History, Teaching, Social Justice, Leadership, Program Evaluation, Case Management, Leadership Development, Human Rights, Civic Engagement, Civic Education, Strategic Planning, Civil Rights, Partnership-building, Politics, Learning Styles, Peer Support, Network Building, Editing, Board Development, Crisis Management, Educational Leadership, Alliance-building, Networking, Reading Comprehension, Ethics, Grassroots Development, Presentations, Self and Systems Change..., Training, Policy, Community Service
Education
Texas A&M Corpus Christi 1989 — 1991
B.S., Secondary Education
Del Mar College 1986 — 1990
A.A., General Education
Matt Herrel Matt Herrel's West Corporation Experience March 2008 - September 2012
Job Network Engineer at Abercrombie & Fitch
Industry Information Technology and Services
Experience
Abercrombie & Fitch September 2012 - Present
West Corporation March 2008 - September 2012
Skills
Firewalls, Switches, F5 BigIP, F5, Cisco Wireless, CCNP, Wireless Networking, Cisco IOS, Cisco Technologies, TCP/IP, OSPF, BGP, Routing, CCNA, Routers, EIGRP, Network Security
Education
DeVry University-Ohio
Bachelor of Science (B.S.), Network and Communications Management
Abercrombie & Fitch September 2012 - Present
West Corporation March 2008 - September 2012
Skills
Firewalls, Switches, F5 BigIP, F5, Cisco Wireless, CCNP, Wireless Networking, Cisco IOS, Cisco Technologies, TCP/IP, OSPF, BGP, Routing, CCNA, Routers, EIGRP, Network Security
Education
DeVry University-Ohio
Bachelor of Science (B.S.), Network and Communications Management
Chase Myers Chase Myers's West Corporation Experience August 2014 - Present
Job Advanced Tech Support Agent at West Corporation
Industry Computer Software
Experience
West Corporation August 2014 - Present
Walmart September 2012 - January 2013
Washington State University May 2009 - August 2011
Skills
Team-oriented, Learn New Software..., Work Under Minimal..., Computer Science, Agile Methodolgy, Object Oriented Software, Work Ethic, Puzzles, Computer Building, Logical Thinker, Motorcycling
Education
Eastern Washington University 2012 — 2017
Bachelor of Science (BS), Computer Science
Kamiakin highschool 2003 — 2007
Diploma, General Studies
West Corporation August 2014 - Present
Walmart September 2012 - January 2013
Washington State University May 2009 - August 2011
Skills
Team-oriented, Learn New Software..., Work Under Minimal..., Computer Science, Agile Methodolgy, Object Oriented Software, Work Ethic, Puzzles, Computer Building, Logical Thinker, Motorcycling
Education
Eastern Washington University 2012 — 2017
Bachelor of Science (BS), Computer Science
Kamiakin highschool 2003 — 2007
Diploma, General Studies
Jean-Baptiste Ristori Jean-Baptiste Ristori's West Corporation Experience December 2014 - April 2015
Job Bilingual French/English Credit & Collection Administrator
Industry Accounting
Experience
Nobel Biocare June 2015 - Present
West Corporation December 2014 - April 2015
Pitney Bowes Software March 2014 - December 2014
Eastern Washington University September 2012 - June 2013
Tax Credit Co. March 2011 - July 2012
Galerie du Meuble October 2010 - January 2011
Skills
Customer Service, Social Media, Project Management, Microsoft Office, Strategic Planning, Sellers, French, Leadership, Data Entry, Sales, Marketing, Teamwork, Communication, Public Relations, Document Management, Document Review, Critical Thinking, Market Research, Business Strategy, Salesforce.com, Sales Process
Education
Eastern Washington University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
University of California, Riverside 2010 — 2011
Postgraduate Diploma in Management, Business Administration and Management, General, 4.0
INSEEC 2008 — 2011
Master in International Business Strategy, Institut des hautes études économiques et commerciales
Nobel Biocare June 2015 - Present
West Corporation December 2014 - April 2015
Pitney Bowes Software March 2014 - December 2014
Eastern Washington University September 2012 - June 2013
Tax Credit Co. March 2011 - July 2012
Galerie du Meuble October 2010 - January 2011
Skills
Customer Service, Social Media, Project Management, Microsoft Office, Strategic Planning, Sellers, French, Leadership, Data Entry, Sales, Marketing, Teamwork, Communication, Public Relations, Document Management, Document Review, Critical Thinking, Market Research, Business Strategy, Salesforce.com, Sales Process
Education
Eastern Washington University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
University of California, Riverside 2010 — 2011
Postgraduate Diploma in Management, Business Administration and Management, General, 4.0
INSEEC 2008 — 2011
Master in International Business Strategy, Institut des hautes études économiques et commerciales
Jess Jacky Jess Jacky's West Corporation Experience July 2007 - December 2007
Job Telemarketing/Inside Sales
Industry Consumer Services
Experience
Evergreen Tree Care March 2015 - Present
Knockout Pest Management January 2014 - July 2014
Walter E. Nelson Inc. May 2010 - July 2011
Building Maintenance Supply Inc. December 2007 - May 2010
West Corporation July 2007 - December 2007
Stanley Staffing December 2006 - April 2007
TruGreen Professional Lawncare UK June 2005 - September 2005
Skills
Marketing Communications, Operations Management, Direct Sales, Customer Satisfaction, Sales Management, Outside Sales, Sales Presentations, Computer Hardware, Sales, Cold Calling, Management, Recruiting, Customer Service, B2B, Human Resources
Education
Eastern Washington University 2003 — 2006
Bachelor of Business Administration (B.A.), Business, Management, Marketing, and Related Support Services, 3.59 GPA
Spokane Falls Community College 2000 — 2003
Associate's degree, General Studies, 3.78 GPA
Evergreen Tree Care March 2015 - Present
Knockout Pest Management January 2014 - July 2014
Walter E. Nelson Inc. May 2010 - July 2011
Building Maintenance Supply Inc. December 2007 - May 2010
West Corporation July 2007 - December 2007
Stanley Staffing December 2006 - April 2007
TruGreen Professional Lawncare UK June 2005 - September 2005
Skills
Marketing Communications, Operations Management, Direct Sales, Customer Satisfaction, Sales Management, Outside Sales, Sales Presentations, Computer Hardware, Sales, Cold Calling, Management, Recruiting, Customer Service, B2B, Human Resources
Education
Eastern Washington University 2003 — 2006
Bachelor of Business Administration (B.A.), Business, Management, Marketing, and Related Support Services, 3.59 GPA
Spokane Falls Community College 2000 — 2003
Associate's degree, General Studies, 3.78 GPA
Tammie Will Tammie Will's West Corporation Experience February 2014 - Present
Job Divisional Product Trainer at West Corporation
Industry Telecommunications
Experience
West Corporation February 2014 - Present
West Corporation January 2010 - February 2014
West Corporation Revenue Generation April 2007 - December 2009
Walmart June 2005 - April 2007
Walmart October 2002 - May 2005
The Architectural Partnership 1998 - 1999
Skills
IVR, Customer Experience, Call Centers, Account Management, Workforce Management, Process Improvement, Troubleshooting, Telecommunications, Customer Satisfaction, Customer Retention, Vendor Management, Sales Operations, Business Analysis, Telephony, Unified Communications, VoIP, Avaya, Analytics, Contact Centers, Outsourcing, Call Center, CRM, Employee Training, Client Education
Education
Doane College 1999 — 2001
Bachelor of Arts in Business Administration, Marketing
Southeast Community College, Lincoln NE
West Corporation February 2014 - Present
West Corporation January 2010 - February 2014
West Corporation Revenue Generation April 2007 - December 2009
Walmart June 2005 - April 2007
Walmart October 2002 - May 2005
The Architectural Partnership 1998 - 1999
Skills
IVR, Customer Experience, Call Centers, Account Management, Workforce Management, Process Improvement, Troubleshooting, Telecommunications, Customer Satisfaction, Customer Retention, Vendor Management, Sales Operations, Business Analysis, Telephony, Unified Communications, VoIP, Avaya, Analytics, Contact Centers, Outsourcing, Call Center, CRM, Employee Training, Client Education
Education
Doane College 1999 — 2001
Bachelor of Arts in Business Administration, Marketing
Southeast Community College, Lincoln NE
Denisa Buljubasic's West Corporation Experience 2008 - October 2009
Job Attorney in Washington State
Industry Law Practice
Experience
Cutler Law Office December 2014 - March 2015
Ecova October 2014 - March 2015
Spokane County Public Defender's Office October 2014 - February 2015
Spokane County Public Defender's Office May 2013 - July 2013
Spokane County Public Defender's Office June 2012 - August 2012
Ross Stores, Inc. February 2011 - August 2011
Sears, Roebuck and Co. 2009 - February 2011
West Corporation 2008 - October 2009
West Corporation November 2007 - June 2008
Skills
Westlaw, Legal Research, Legal Issues, Criminal Defense, Motions, Mediation, Lexis, Legal Writing, Microsoft Office, Legal Assistance, Outlook, Editing, Microsoft Word, Microsoft Excel, Research, PowerPoint, Customer Service, Retail, Immigration Law, Hearings, Pleadings, Environmental Law, Defense, Legal Documents, Document Drafting, Criminal Law, Litigation, LexisNexis
Education
Gonzaga University School of Law 2014 — 2014
Florida Coastal School of Law 2011 — 2014
Juris Doctor (J.D.)
Eastern Washington University 2009 — 2011
Bachelor of Arts (B.A.), Government/ pre law
Lewis & Clark High School 2005 — 2009
High School Diploma
Cutler Law Office December 2014 - March 2015
Ecova October 2014 - March 2015
Spokane County Public Defender's Office October 2014 - February 2015
Spokane County Public Defender's Office May 2013 - July 2013
Spokane County Public Defender's Office June 2012 - August 2012
Ross Stores, Inc. February 2011 - August 2011
Sears, Roebuck and Co. 2009 - February 2011
West Corporation 2008 - October 2009
West Corporation November 2007 - June 2008
Skills
Westlaw, Legal Research, Legal Issues, Criminal Defense, Motions, Mediation, Lexis, Legal Writing, Microsoft Office, Legal Assistance, Outlook, Editing, Microsoft Word, Microsoft Excel, Research, PowerPoint, Customer Service, Retail, Immigration Law, Hearings, Pleadings, Environmental Law, Defense, Legal Documents, Document Drafting, Criminal Law, Litigation, LexisNexis
Education
Gonzaga University School of Law 2014 — 2014
Florida Coastal School of Law 2011 — 2014
Juris Doctor (J.D.)
Eastern Washington University 2009 — 2011
Bachelor of Arts (B.A.), Government/ pre law
Lewis & Clark High School 2005 — 2009
High School Diploma
Alisha (Greer) Bowens's West Corporation Experience August 2013 - November 2014
Job Independent Contractor at Lyft
Industry Transportation/Trucking/Railroad
Experience
Lyft July 2015 - Present
Uber June 2015 - Present
Better Business Bureau of Eastern Washington, North Idaho, Montana February 2015 - July 2015
World Travel Specialists Group October 2014 - February 2015
West Corporation August 2013 - November 2014
Goodwill Industries May 2012 - August 2013
West Corporation March 2010 - February 2011
KFC/Taco Bell July 2007 - December 2008
Sebastian’s Closet May 2005 - June 2007
Skills
Telecommunications, Call Center, Customer Service, Technical Support, Troubleshooting, Social Media, Social Media Marketing, Customer Satisfaction, Training, Team Building, Microsoft Office, Military, Event Planning, New Business Development, Marketing Strategy, Strategic Planning, Military Experience, Direct Sales, Windows, PHP, Program Management, Product Management, Market Research, Retail Sales, Fashion, E-commerce, Fast Food, Time Management, Leadership, Sales, Marketing, Networking, Public Relations
Education
Eastern Washington University 2008 — 2009
General Studies
Graham Kapowsin High School
Lyft July 2015 - Present
Uber June 2015 - Present
Better Business Bureau of Eastern Washington, North Idaho, Montana February 2015 - July 2015
World Travel Specialists Group October 2014 - February 2015
West Corporation August 2013 - November 2014
Goodwill Industries May 2012 - August 2013
West Corporation March 2010 - February 2011
KFC/Taco Bell July 2007 - December 2008
Sebastian’s Closet May 2005 - June 2007
Skills
Telecommunications, Call Center, Customer Service, Technical Support, Troubleshooting, Social Media, Social Media Marketing, Customer Satisfaction, Training, Team Building, Microsoft Office, Military, Event Planning, New Business Development, Marketing Strategy, Strategic Planning, Military Experience, Direct Sales, Windows, PHP, Program Management, Product Management, Market Research, Retail Sales, Fashion, E-commerce, Fast Food, Time Management, Leadership, Sales, Marketing, Networking, Public Relations
Education
Eastern Washington University 2008 — 2009
General Studies
Graham Kapowsin High School
Anh-Thy Jennifer Boyd Anh-Thy Jennifer Boyd's West Corporation Experience October 2013 - Present
Job Customer Service Representative at West Corporation
Industry Computer Software
Experience
West Corporation October 2013 - Present
Center Partners March 2013 - August 2013
EWU JFK Library January 2012 - February 2013
Hamilton School District #3 September 2010 - May 2011
LSU Department of Residential Life 2007 - 2007
Skills
Analytical Skills, C++, HTML, Programming, Java, C
Education
Eastern Washington University 2011 — 2013
Computer Science
University of Montana 2009 — 2010
Bachelor's Degree, Mathematics and French
Louisiana State University 2004 — 2007
Mathematics and French
West Corporation October 2013 - Present
Center Partners March 2013 - August 2013
EWU JFK Library January 2012 - February 2013
Hamilton School District #3 September 2010 - May 2011
LSU Department of Residential Life 2007 - 2007
Skills
Analytical Skills, C++, HTML, Programming, Java, C
Education
Eastern Washington University 2011 — 2013
Computer Science
University of Montana 2009 — 2010
Bachelor's Degree, Mathematics and French
Louisiana State University 2004 — 2007
Mathematics and French
Jolene Steptoe Jolene Steptoe's West Corporation Experience February 2010 - September 2010
Job Student at Salish Kootenai College
Industry Fine Art
Experience
Exxon-Mobil July 2015 - Present
Subway November 2013 - May 2014
Blue Star Production June 2013 - August 2013
Xerox April 2012 - February 2013
Kelly Services October 2011 - April 2012
Unique Beaded Jewelry September 2010 - October 2011
West Corporation February 2010 - September 2010
Skills
Drawing, Painting, Creative Writing, Singing, Babysitting, Product Design, Art, Sculpture, Data Entry, Illustrator, Photoshop, Mac, Organization Skills
Education
Salish Kootenai College 2015 — 2017
Associate's Degree, American Indian/Native American Languages, Literatures, and Linguistics, Freshman
Eastern Gateway Community College 2014 — 2015
Associate's Degree, General Studies, Freshman
Spokane Falls Community College 2008 — 2009
Associate's degree, Japanese Language and Literature, N/A
Exxon-Mobil July 2015 - Present
Subway November 2013 - May 2014
Blue Star Production June 2013 - August 2013
Xerox April 2012 - February 2013
Kelly Services October 2011 - April 2012
Unique Beaded Jewelry September 2010 - October 2011
West Corporation February 2010 - September 2010
Skills
Drawing, Painting, Creative Writing, Singing, Babysitting, Product Design, Art, Sculpture, Data Entry, Illustrator, Photoshop, Mac, Organization Skills
Education
Salish Kootenai College 2015 — 2017
Associate's Degree, American Indian/Native American Languages, Literatures, and Linguistics, Freshman
Eastern Gateway Community College 2014 — 2015
Associate's Degree, General Studies, Freshman
Spokane Falls Community College 2008 — 2009
Associate's degree, Japanese Language and Literature, N/A
Tessie Blendowski's West Corporation Experience August 2008 - September 2009
Job Chief Workshop Manager at BuildABear Workshop
Industry Retail
Experience
Build-A-Bear Workshop June 2014 - Present
The Veritas Group June 2013 - June 2014
Starbucks May 2006 - July 2013
West Corporation August 2008 - September 2009
Mervyns May 2004 - January 2006
Skills
Human Resources, Merchandising, Staff Development, Training, Operational Planning, Employee Training, Retail, Customer Service, Performance Management, Store Operations, Store Management, Microsoft Word, Visual Merchandising, Microsoft Excel, New Store Development, Profit, Customer Satisfaction, Loss Prevention, Inventory Management, Retail Sales, Driving Results, Recruiting, Inventory Control, People Development, Multi-unit, New Store Openings, Hiring, Customer Experience, Coaching, Sales, Leadership, Employee Relations, Microsoft Office, Interviews
Education
Creighton University 2012 — 2012
Certificate, Human Resources Generalist
Tulsa Community College 2004 — 2005
Associate of Arts (A.A.), English Language and Literature, General
Build-A-Bear Workshop June 2014 - Present
The Veritas Group June 2013 - June 2014
Starbucks May 2006 - July 2013
West Corporation August 2008 - September 2009
Mervyns May 2004 - January 2006
Skills
Human Resources, Merchandising, Staff Development, Training, Operational Planning, Employee Training, Retail, Customer Service, Performance Management, Store Operations, Store Management, Microsoft Word, Visual Merchandising, Microsoft Excel, New Store Development, Profit, Customer Satisfaction, Loss Prevention, Inventory Management, Retail Sales, Driving Results, Recruiting, Inventory Control, People Development, Multi-unit, New Store Openings, Hiring, Customer Experience, Coaching, Sales, Leadership, Employee Relations, Microsoft Office, Interviews
Education
Creighton University 2012 — 2012
Certificate, Human Resources Generalist
Tulsa Community College 2004 — 2005
Associate of Arts (A.A.), English Language and Literature, General
Shelley Brooks Shelley Brooks's West Corporation Experience April 2004 - April 2011
Job Elementary Director at Christ Community Church
Industry Religious Institutions
Experience
Christ Community Church April 2011 - Present
West Corporation April 2004 - April 2011
US West February 1987 - March 2008
Skills
Leadership, Program Management, Team Building, Leadership Development, Team Leadership, Project Management, Public Speaking, Training, Coaching, Nonprofits, Strategic Planning, Project Planning, Management, Process Improvement, Community Outreach
Education
Crown College 2011 — 2014
Bible Certificate, Bible/Biblical Studies
Metropolitan Community College 1992 — 1994
Associate's degree
Christ Community Church April 2011 - Present
West Corporation April 2004 - April 2011
US West February 1987 - March 2008
Skills
Leadership, Program Management, Team Building, Leadership Development, Team Leadership, Project Management, Public Speaking, Training, Coaching, Nonprofits, Strategic Planning, Project Planning, Management, Process Improvement, Community Outreach
Education
Crown College 2011 — 2014
Bible Certificate, Bible/Biblical Studies
Metropolitan Community College 1992 — 1994
Associate's degree
Maria Rosa Santana Maria Rosa Santana's West Corporation Experience August 2015 - Present
Job Customer Account Executive for Comcast Video New England at Convergys and West at Home Agent at West Corporation
Industry Telecommunications
Experience
West Corporation August 2015 - Present
Convergys August 2015 - Present
AAR Partners July 2011 - August 2015
Champion Learning Center March 2012 - May 2012
WIS International February 2011 - August 2011
Famous Horse, Inc. July 2010 - January 2011
Petland Discounts, Inc. May 2010 - September 2010
Loews Cineplex Entertainment November 2009 - May 2010
UPS November 2009 - January 2010
Centerplate March 2008 - September 2008
Skills
Customer Service, Inventory Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Time Management, Retail, Data Entry, Teamwork, Research, Data Analysis, Sales, Leadership, Marketing Strategy, Social Media Marketing
Education
DeVry University 2013 — 2015
Bachelor of Technical Management, Accounting, 4.0
Plaza College 2012 — 2013
Associate of Occupational Studies, Accounting and Information Systems (magna cum laude)
South Bronx Job Corps Academy 2006 — 2007
GED/Bookkeeping Certification, Accounting
West Corporation August 2015 - Present
Convergys August 2015 - Present
AAR Partners July 2011 - August 2015
Champion Learning Center March 2012 - May 2012
WIS International February 2011 - August 2011
Famous Horse, Inc. July 2010 - January 2011
Petland Discounts, Inc. May 2010 - September 2010
Loews Cineplex Entertainment November 2009 - May 2010
UPS November 2009 - January 2010
Centerplate March 2008 - September 2008
Skills
Customer Service, Inventory Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Time Management, Retail, Data Entry, Teamwork, Research, Data Analysis, Sales, Leadership, Marketing Strategy, Social Media Marketing
Education
DeVry University 2013 — 2015
Bachelor of Technical Management, Accounting, 4.0
Plaza College 2012 — 2013
Associate of Occupational Studies, Accounting and Information Systems (magna cum laude)
South Bronx Job Corps Academy 2006 — 2007
GED/Bookkeeping Certification, Accounting
Kenyatta Reneè Whitehorn Kenyatta Reneè Whitehorn's West Corporation Experience June 2010 - April 2011
Job Student at Eastern Washington University
Industry Medical Practice
Experience
Apple November 2011 - Present
Eastern Washington University September 2009 - June 2011
West Corporation June 2010 - April 2011
Education
Eastern Washington University 2006 — 2014
Apple November 2011 - Present
Eastern Washington University September 2009 - June 2011
West Corporation June 2010 - April 2011
Education
Eastern Washington University 2006 — 2014
Loylette Gordon Loylette Gordon's West Corporation Experience December 2011 - Present
Job Customer Service at West Corporation
Industry
Experience
West Corporation December 2011 - Present
T.C.A.P. Head Start April 2000 - December 2011
Skills
Computer software, as...
Education
DeVry University-Ohio 2008 — 2010
Business Administration/Finance
Trumbull Business College 2006 — 2008
Business Administration
West Corporation December 2011 - Present
T.C.A.P. Head Start April 2000 - December 2011
Skills
Computer software, as...
Education
DeVry University-Ohio 2008 — 2010
Business Administration/Finance
Trumbull Business College 2006 — 2008
Business Administration
Steven Himes Steven Himes's West Corporation Experience 2007 - 2011
Job Treasury Specialist at Spokane County
Industry Government Administration
Experience
Spokane County September 2012 - Present
West Corporation 2007 - 2011
The Spokesman-Review December 2005 - August 2007
Skills
Customer Service, Technical Support, Call Center, Call Centers, Microsoft Excel, Microsoft Word, Outlook, Telephone Reception, Coaching, Management, Invoicing, Data Entry, Access, Government, Sales, Customer Satisfaction, Leadership, Microsoft Office, Computer Proficiency, Typing
Education
Spokane Falls Community College 2003 — 2004
Computer Science
Eastern Washington University 2002 — 2003
Spokane County September 2012 - Present
West Corporation 2007 - 2011
The Spokesman-Review December 2005 - August 2007
Skills
Customer Service, Technical Support, Call Center, Call Centers, Microsoft Excel, Microsoft Word, Outlook, Telephone Reception, Coaching, Management, Invoicing, Data Entry, Access, Government, Sales, Customer Satisfaction, Leadership, Microsoft Office, Computer Proficiency, Typing
Education
Spokane Falls Community College 2003 — 2004
Computer Science
Eastern Washington University 2002 — 2003
Jarvis Lunalo Jarvis Lunalo's West Corporation Experience August 2012 - October 2012
Job Rental Sales Agent at Hertz
Industry Information Technology and Services
Experience
Hertz October 2013 - Present
CITENT, INC February 2010 - Present
Wells Fargo February 2013 - August 2013
West Corporation August 2012 - October 2012
Skills
Experienced Speaker, Film Actor, Selling, Negotiation, Multilingual, Swahili, Travel, Writing, Narrator, Oratory, Intercultural..., Communication, Solution Selling
Education
Whitworth University 2007 — 2011
BA. Arts
Daystar University
Eastern Washington University
Hertz October 2013 - Present
CITENT, INC February 2010 - Present
Wells Fargo February 2013 - August 2013
West Corporation August 2012 - October 2012
Skills
Experienced Speaker, Film Actor, Selling, Negotiation, Multilingual, Swahili, Travel, Writing, Narrator, Oratory, Intercultural..., Communication, Solution Selling
Education
Whitworth University 2007 — 2011
BA. Arts
Daystar University
Eastern Washington University
Pamela (Grantham) Nesser's West Corporation Experience May 2001 - October 2006
Job Private or Public Specialist
Industry Government Administration
Experience
Pitney Bowes October 2006 - November 2014
Pitney Bowes October 2006 - November 2014
West Corporation May 2001 - October 2006
EDMO April 1996 - May 2000
Skills
Customer Service, Call Center, Customer Satisfaction, Salesforce.com, Account Management, Customer Retention, Outlook, Data Entry, Process Improvement, Customer Experience, Sales, Invoicing, Direct Sales, Team Leadership, Sales Operations
Education
Eastern Washington University 1990 — 1993
Bachelor's degree, International Relations and Affairs
Cascade Business College 1989 — 1990
Legal Secretary, LEGAL SECRETARY
Pitney Bowes October 2006 - November 2014
Pitney Bowes October 2006 - November 2014
West Corporation May 2001 - October 2006
EDMO April 1996 - May 2000
Skills
Customer Service, Call Center, Customer Satisfaction, Salesforce.com, Account Management, Customer Retention, Outlook, Data Entry, Process Improvement, Customer Experience, Sales, Invoicing, Direct Sales, Team Leadership, Sales Operations
Education
Eastern Washington University 1990 — 1993
Bachelor's degree, International Relations and Affairs
Cascade Business College 1989 — 1990
Legal Secretary, LEGAL SECRETARY
Juan B. Pullen's West Corporation Experience May 2010 - August 2010
Job Veteran
Industry Staffing and Recruiting
Experience
FedEx Ground November 2013 - Present
Metropolitan Atlanta Rapid Transit Authority August 2011 - September 2013
West Corporation May 2010 - August 2010
Bank of America March 2010 - April 2010
United States Postal Service September 1994 - March 2010
Airport Bouquets and Ballons Florist,Ltd. January 1993 - July 2006
Nationwide Security January 1994 - September 1994
Pitney Bowes January 1994 - January 1994
United States Marine Corps January 1989 - November 1993
Skills
Military, Security Clearance, Transportation, Leadership Development, Microsoft Office, Customer Service, Public Speaking, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, Fundraising, Marine Corps, Combat, Contract Management, Training, Community Outreach, Government, Human Resources, Inventory Management, Management, Operations Management, Policy, Process Improvement, Program Management, Project Management, Project Planning, Security, Supervisory Skills, Team Building, Time Management, Coaching, Analysis, Strategic Planning, PowerPoint, Budgets, Administration, Outlook, Employee Training, Access, Data Entry, Software Documentation, Contract Negotiation, Customer Satisfaction, Social Media
Education
Dekalb Technical College 2011 — 2011
Certificate, Truck and Bus Driver/Commercial Vehicle Operator
Marine Corps Institute 1989 — 1993
Certificate, Military Strategic Studies, General
Therrell High School 1985 — 1989
High School Diploma, General Studies, 9-12th
FedEx Ground November 2013 - Present
Metropolitan Atlanta Rapid Transit Authority August 2011 - September 2013
West Corporation May 2010 - August 2010
Bank of America March 2010 - April 2010
United States Postal Service September 1994 - March 2010
Airport Bouquets and Ballons Florist,Ltd. January 1993 - July 2006
Nationwide Security January 1994 - September 1994
Pitney Bowes January 1994 - January 1994
United States Marine Corps January 1989 - November 1993
Skills
Military, Security Clearance, Transportation, Leadership Development, Microsoft Office, Customer Service, Public Speaking, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, Fundraising, Marine Corps, Combat, Contract Management, Training, Community Outreach, Government, Human Resources, Inventory Management, Management, Operations Management, Policy, Process Improvement, Program Management, Project Management, Project Planning, Security, Supervisory Skills, Team Building, Time Management, Coaching, Analysis, Strategic Planning, PowerPoint, Budgets, Administration, Outlook, Employee Training, Access, Data Entry, Software Documentation, Contract Negotiation, Customer Satisfaction, Social Media
Education
Dekalb Technical College 2011 — 2011
Certificate, Truck and Bus Driver/Commercial Vehicle Operator
Marine Corps Institute 1989 — 1993
Certificate, Military Strategic Studies, General
Therrell High School 1985 — 1989
High School Diploma, General Studies, 9-12th
Allison Dunlap Allison Dunlap's West Corporation Experience April 2007 - December 2009
Job Freelance Writer at Self Employed
Industry Hospital & Health Care
Experience
Self Employed December 2011 - Present
ResCare January 2009 - Present
Green Bluff UMC October 2004 - Present
West Corporation April 2007 - December 2009
Education
Eastern Washington University
Self Employed December 2011 - Present
ResCare January 2009 - Present
Green Bluff UMC October 2004 - Present
West Corporation April 2007 - December 2009
Education
Eastern Washington University
Lonnie Bell Lonnie Bell's West Corporation Experience April 2013 - August 2013
Job Student
Industry Computer Networking
Experience
Xerox-Apple December 2014 - Present
CPR - Cell Phone Repair June 2015 - July 2015
Xerox February 2013 - April 2014
Walmart September 2013 - January 2014
West Corporation April 2013 - August 2013
Skills
Network Security, A+, Customer Service, Help Desk Support, Internet Troubleshooting, Remote Troubleshooting, Pharmacy, Pallet Jack, Operating Systems, Software Installation, IT Hardware Support, After School Programs
Education
ECPI University 2010 — 2014
Associate of Science (A.S.), Computer and information Science Network Security
Thomas Nelson Community College 2009 — 2010
Business Administration and Management, General
Xerox-Apple December 2014 - Present
CPR - Cell Phone Repair June 2015 - July 2015
Xerox February 2013 - April 2014
Walmart September 2013 - January 2014
West Corporation April 2013 - August 2013
Skills
Network Security, A+, Customer Service, Help Desk Support, Internet Troubleshooting, Remote Troubleshooting, Pharmacy, Pallet Jack, Operating Systems, Software Installation, IT Hardware Support, After School Programs
Education
ECPI University 2010 — 2014
Associate of Science (A.S.), Computer and information Science Network Security
Thomas Nelson Community College 2009 — 2010
Business Administration and Management, General
Damesha Williams's West Corporation Experience 2011 - 2013
Job Student
Industry Consumer Services
Experience
West Corporation 2011 - 2013
Buffalo Wild Wings August 2009 - February 2011
Education
ECPI University 2013 — 2014
Associate of Science (AS), Medical/Clinical Assistant
West Corporation 2011 - 2013
Buffalo Wild Wings August 2009 - February 2011
Education
ECPI University 2013 — 2014
Associate of Science (AS), Medical/Clinical Assistant
Tom Lombardo Tom Lombardo's West Corporation Experience February 2005 - December 2007
Job Senior Vice President Product Development at Ballyhoo Autoware
Industry Computer Software
Experience
BallyHoo Autoware September 2011 - Present
Kiewit October 2011 - August 2013
Kiewit December 2007 - October 2011
West Corporation February 2005 - December 2007
Vatterott College 2003 - 2005
Ervin & Smith Advertising October 1998 - December 2002
Skills
Team Building, Software Development, Web Design, Distance Learning, Training, Project Management, E-Learning, Management, Instructional Design, Instructor-led Training, Learning Management..., Adult Education, Learning Management, Training Delivery, Microsoft Office, Captivate, Technical Writing, Coaching, Staff Development, Customer Service, Project Planning, PowerPoint, Automotive, Marketing Automation, Dreamweaver, Adobe Creative Suite, Instructional Technology, Camtasia, Recruiting
Education
University of Nebraska at Omaha 1990 — 1993
Bachelor of Arts, Design, Communications
University of Nebraska-Lincoln 1990 — 1990
Architecture
Doane College 1988 — 1989
Educational/Instructional Technology
BallyHoo Autoware September 2011 - Present
Kiewit October 2011 - August 2013
Kiewit December 2007 - October 2011
West Corporation February 2005 - December 2007
Vatterott College 2003 - 2005
Ervin & Smith Advertising October 1998 - December 2002
Skills
Team Building, Software Development, Web Design, Distance Learning, Training, Project Management, E-Learning, Management, Instructional Design, Instructor-led Training, Learning Management..., Adult Education, Learning Management, Training Delivery, Microsoft Office, Captivate, Technical Writing, Coaching, Staff Development, Customer Service, Project Planning, PowerPoint, Automotive, Marketing Automation, Dreamweaver, Adobe Creative Suite, Instructional Technology, Camtasia, Recruiting
Education
University of Nebraska at Omaha 1990 — 1993
Bachelor of Arts, Design, Communications
University of Nebraska-Lincoln 1990 — 1990
Architecture
Doane College 1988 — 1989
Educational/Instructional Technology
Lori Aguirre Lori Aguirre's West Corporation Experience July 2006 - August 2011
Job Resource Expert Working Solutions
Industry Outsourcing/Offshoring
Experience
Working Solutions August 2010 - Present
West Corporation July 2006 - August 2011
1800flowers.com December 2006 - August 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, BPO, Microsoft Office, Workforce Management, Contact Centers, Customer Experience, Office Management, Microsoft Excel, Food & Beverage, Hospitality Management, Hospitality Industry, Internet, Office Administration, Proofreading, Tourism, Typing, Microsoft Word, Team Leadership, Outlook, Social Networking, Team Building, Account Management, Leadership, Management, Recruiting, Teamwork, Coaching, Employee Training, Team Management, Quality Assurance, Data Entry, Vendor Management, Telecommunications, Technical Support, Networking, Troubleshooting, Sales
Education
Del Mar College 1983 — 1984
Business Administration
Del Mar College
Working Solutions August 2010 - Present
West Corporation July 2006 - August 2011
1800flowers.com December 2006 - August 2008
Skills
Call Centers, Customer Service, Customer Satisfaction, BPO, Microsoft Office, Workforce Management, Contact Centers, Customer Experience, Office Management, Microsoft Excel, Food & Beverage, Hospitality Management, Hospitality Industry, Internet, Office Administration, Proofreading, Tourism, Typing, Microsoft Word, Team Leadership, Outlook, Social Networking, Team Building, Account Management, Leadership, Management, Recruiting, Teamwork, Coaching, Employee Training, Team Management, Quality Assurance, Data Entry, Vendor Management, Telecommunications, Technical Support, Networking, Troubleshooting, Sales
Education
Del Mar College 1983 — 1984
Business Administration
Del Mar College
Charles Sterling Charles Sterling's West Corporation Experience April 2004 - February 2010
Job Experienced Technical Project Leader (PMP) and SharePoint Champion
Industry Information Technology and Services
Experience
Kiewit April 2010 - Present
West Corporation April 2004 - February 2010
Omnium Worldwide April 2002 - October 2003
Union Pacific Railroad February 2000 - November 2001
Inacom September 1997 - January 2000
Coopers & Lybrand January 1996 - September 1997
Anixter September 1992 - January 1995
US ARMY June 1986 - June 1990
Skills
SharePoint, MS Project, Primavera P6, Scope Management, Schedule Development, Schedule Planning, Budget Management, Quality Management, Resource Management, Risk Management, Project Planning, Software Project..., PMP, Problem Solving, Vendor Management, Release Management, Project Portfolio..., Data Center, Program Management, Training, Outsourcing, Management, Leadership, IT Management, Visio, Project Management, Networking, Databases, Active Directory, Integration, Budgets, Infrastructure, Schedules, ITIL, Information Technology, PMO, Analysis, Requirements Gathering, Software Documentation, Testing, Disaster Recovery, Requirements Analysis, SDLC, Business Process..., Business Analysis, IT Strategy, Cisco Technologies, Process Improvement, Consulting, Technical Support
Education
PMI Heartland (NE) Chapter
Kanban Workshop
Certified ScrumMaster Workshop
CSM, Scrum Agile framework
PMI Seminar - Tampa
Next Generation PMO and Portfolio Management
University of Minnesota - Carlson School of Management 1994 — 1995
MBA, MIS
University of Massachusetts Lowell 1990 — 1992
BS/BA, Marketing
University of Maryland University College 1988 — 1989
Soviet History, Psychology
Defense Language Institute 1986 — 1987
Basic Russian
St. Cloud State University 1984 — 1985
Business
Minnesota State University, Moorhead 1983 — 1984
Business
University of Minnesota-Twin Cities 1982 — 1982
Liberal Arts
Kiewit April 2010 - Present
West Corporation April 2004 - February 2010
Omnium Worldwide April 2002 - October 2003
Union Pacific Railroad February 2000 - November 2001
Inacom September 1997 - January 2000
Coopers & Lybrand January 1996 - September 1997
Anixter September 1992 - January 1995
US ARMY June 1986 - June 1990
Skills
SharePoint, MS Project, Primavera P6, Scope Management, Schedule Development, Schedule Planning, Budget Management, Quality Management, Resource Management, Risk Management, Project Planning, Software Project..., PMP, Problem Solving, Vendor Management, Release Management, Project Portfolio..., Data Center, Program Management, Training, Outsourcing, Management, Leadership, IT Management, Visio, Project Management, Networking, Databases, Active Directory, Integration, Budgets, Infrastructure, Schedules, ITIL, Information Technology, PMO, Analysis, Requirements Gathering, Software Documentation, Testing, Disaster Recovery, Requirements Analysis, SDLC, Business Process..., Business Analysis, IT Strategy, Cisco Technologies, Process Improvement, Consulting, Technical Support
Education
PMI Heartland (NE) Chapter
Kanban Workshop
Certified ScrumMaster Workshop
CSM, Scrum Agile framework
PMI Seminar - Tampa
Next Generation PMO and Portfolio Management
University of Minnesota - Carlson School of Management 1994 — 1995
MBA, MIS
University of Massachusetts Lowell 1990 — 1992
BS/BA, Marketing
University of Maryland University College 1988 — 1989
Soviet History, Psychology
Defense Language Institute 1986 — 1987
Basic Russian
St. Cloud State University 1984 — 1985
Business
Minnesota State University, Moorhead 1983 — 1984
Business
University of Minnesota-Twin Cities 1982 — 1982
Liberal Arts
Katrina Liwanag's West Corporation Experience June 2012 - December 2013
Job Tax Preparer at H&R Block
Industry Telecommunications
Experience
H&R Block October 2014 - Present
Faneuil Inc January 2014 - June 2014
West Corporation June 2012 - December 2013
Skills
Foreclosures, Call Centers, Health Insurance, Customer Service, Mortgage Banking, Selling
Education
Eastern Washington University 2009 — 2012
Bachelor of Business Administration (BBA), Business/Managerial Economics
H&R Block October 2014 - Present
Faneuil Inc January 2014 - June 2014
West Corporation June 2012 - December 2013
Skills
Foreclosures, Call Centers, Health Insurance, Customer Service, Mortgage Banking, Selling
Education
Eastern Washington University 2009 — 2012
Bachelor of Business Administration (BBA), Business/Managerial Economics
Amanda Boozer's West Corporation Experience March 2007 - April 2009
Job Client Experience Insights Analyst
Industry Banking
Experience
Citi June 2015 - Present
Citi August 2012 - June 2015
JPMorgan Chase February 2011 - August 2012
JPMorgan Chase May 2009 - February 2011
West Corporation March 2007 - April 2009
Skills
SQL, Access, Excel, Loan Servicing, Visio, Business Analysis, Microsoft Office, SharePoint, VBA, Process Improvement, Outlook, Customer Service, PowerPoint, Microsoft Word, Risk Management, Loans, Mortgage Servicing, Loss Mitigation, Mortgage Banking, Default, Project Management, Change Management, Financial Services, Business Process..., Loan Modifications, Operational Risk, Operational Risk..., Credit Cards, Microsoft Excel, Mortgage Lending, Business Requirements, Consumer Lending
Education
Texas A&M University 2004 — 2008
Bachelor of Arts, Communication
Dallas County Community College 2002 — 2004
N/A
Citi June 2015 - Present
Citi August 2012 - June 2015
JPMorgan Chase February 2011 - August 2012
JPMorgan Chase May 2009 - February 2011
West Corporation March 2007 - April 2009
Skills
SQL, Access, Excel, Loan Servicing, Visio, Business Analysis, Microsoft Office, SharePoint, VBA, Process Improvement, Outlook, Customer Service, PowerPoint, Microsoft Word, Risk Management, Loans, Mortgage Servicing, Loss Mitigation, Mortgage Banking, Default, Project Management, Change Management, Financial Services, Business Process..., Loan Modifications, Operational Risk, Operational Risk..., Credit Cards, Microsoft Excel, Mortgage Lending, Business Requirements, Consumer Lending
Education
Texas A&M University 2004 — 2008
Bachelor of Arts, Communication
Dallas County Community College 2002 — 2004
N/A
Sam Hoober Sam Hoober's West Corporation Experience 2014 - Present
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
West Corporation 2014 - Present
Provisional Staffing June 2013 - 2014
Piersol Construction October 2013 - November 2013
Adworkz 2009 - 2013
Northern Quest Resort & Casino October 2005 - May 2007
Carmike Cinemas June 2001 - September 2002
Skills
SEO, Management, Report Writing, Research, Customer Service, News Writing, Writing, SEO Copywriting, Search Engine Ranking, Data Entry, Labor, Filing, Phone Etiquette, Multi-line Phone
Education
Eastern Washington University 2004 — 2010
Bachelor's degree, History
Columbia Basin College 2002 — 2004
Associate of Arts (A.A.)
Southridge High School 1998 — 2002
Diploma
West Corporation 2014 - Present
Provisional Staffing June 2013 - 2014
Piersol Construction October 2013 - November 2013
Adworkz 2009 - 2013
Northern Quest Resort & Casino October 2005 - May 2007
Carmike Cinemas June 2001 - September 2002
Skills
SEO, Management, Report Writing, Research, Customer Service, News Writing, Writing, SEO Copywriting, Search Engine Ranking, Data Entry, Labor, Filing, Phone Etiquette, Multi-line Phone
Education
Eastern Washington University 2004 — 2010
Bachelor's degree, History
Columbia Basin College 2002 — 2004
Associate of Arts (A.A.)
Southridge High School 1998 — 2002
Diploma
Bethany Abbott Bethany Abbott's West Corporation Experience June 2010 - August 2012
Job Graduate Student at Eastern Washington University
Industry Public Policy
Experience
Eastern Washington University September 2012 - Present
West Corporation June 2010 - August 2012
Bath and Bodyworks May 2007 - May 2010
Skills
Public Speaking, Writing, Editing, Employee Training, Personnel Management, Debate, Microsoft Office, Computer Proficiency, Typing, Research, Basic Web Design and..., Management
Education
Eastern Washington University 2012 — 2014
Master of Public Administration (M.P.A.), Public Administration
Eastern Washington University 2007 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.6 cum laude
Western Washington University 2006 — 2007
Lewis and Clark High School 2002 — 2006
Eastern Washington University September 2012 - Present
West Corporation June 2010 - August 2012
Bath and Bodyworks May 2007 - May 2010
Skills
Public Speaking, Writing, Editing, Employee Training, Personnel Management, Debate, Microsoft Office, Computer Proficiency, Typing, Research, Basic Web Design and..., Management
Education
Eastern Washington University 2012 — 2014
Master of Public Administration (M.P.A.), Public Administration
Eastern Washington University 2007 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.6 cum laude
Western Washington University 2006 — 2007
Lewis and Clark High School 2002 — 2006
Brian Townsend Brian Townsend's West Corporation Experience January 2000 - January 2004
Job President & CEO at Medics At Home
Industry Medical Practice
Experience
Omaha Ambulance February 2012 - Present
Medics At Home December 2010 - Present
Irvington Volunteer Fire Department April 1995 - Present
Scooter's Coffeehouse October 2004 - October 2010
West Corporation January 2000 - January 2004
West Corporation January 1999 - January 2000
ACI Worldwide January 1998 - January 1999
Skills
Paramedic, EMS, Firefighting, Social Media, Operations Management, Store Management, Inventory, BLS, Rescue, Coaching, Supervisory Skills, Call Centers, Critical Care, Healthcare, Team Leadership, Team Building, Leadership Development, Training, Emergency Services, Emergency Management, Management, Software Documentation, Facebook, Cpr Certified, Disaster Response, Public Safety, Leadership, Hazardous Materials, First Responder, Fire Safety, Fire Protection, Crisis Management, Incident Command
Education
Metropolitan Community College 2008 — 2009
Paramedic, Paramedic
IWCC 1998 — 2000
Associates Degree, Computer Programming
Northwest High School 1994 — 1997
Diploma
Creighton University School of Medicine
EMT-B
Omaha Ambulance February 2012 - Present
Medics At Home December 2010 - Present
Irvington Volunteer Fire Department April 1995 - Present
Scooter's Coffeehouse October 2004 - October 2010
West Corporation January 2000 - January 2004
West Corporation January 1999 - January 2000
ACI Worldwide January 1998 - January 1999
Skills
Paramedic, EMS, Firefighting, Social Media, Operations Management, Store Management, Inventory, BLS, Rescue, Coaching, Supervisory Skills, Call Centers, Critical Care, Healthcare, Team Leadership, Team Building, Leadership Development, Training, Emergency Services, Emergency Management, Management, Software Documentation, Facebook, Cpr Certified, Disaster Response, Public Safety, Leadership, Hazardous Materials, First Responder, Fire Safety, Fire Protection, Crisis Management, Incident Command
Education
Metropolitan Community College 2008 — 2009
Paramedic, Paramedic
IWCC 1998 — 2000
Associates Degree, Computer Programming
Northwest High School 1994 — 1997
Diploma
Creighton University School of Medicine
EMT-B
Rose Gallen Rose Gallen's West Corporation Experience June 2006 - March 2007
Job Events/Marketing Chamberlain Hrdlicka
Industry Law Practice
Experience
Chamberlain Hrdlicka March 2007 - Present
West Corporation June 2006 - March 2007
Jennings Sigmond September 2002 - June 2006
Skills
Customer Service, Microsoft Excel, Contract Negotiation, Microsoft Office, Public Relations, Negotiation, Public Speaking, Real Estate, Management, Event Management, Recruiting, Social Media, Social Media Marketing, Project Management, Event Planning, Business Development, Marketing Communications, Marketing, Marketing Strategy, Market Research, Nonprofits, Sales
Education
Delaware County Community College 1999 — 2000
Chamberlain Hrdlicka March 2007 - Present
West Corporation June 2006 - March 2007
Jennings Sigmond September 2002 - June 2006
Skills
Customer Service, Microsoft Excel, Contract Negotiation, Microsoft Office, Public Relations, Negotiation, Public Speaking, Real Estate, Management, Event Management, Recruiting, Social Media, Social Media Marketing, Project Management, Event Planning, Business Development, Marketing Communications, Marketing, Marketing Strategy, Market Research, Nonprofits, Sales
Education
Delaware County Community College 1999 — 2000
DeEtte West's West Corporation Experience 1995 - 2000
Job Associate Buyer at Cargill
Industry Professional Training & Coaching
Experience
Cargill September 2014 - Present
West Harrison Music Booster Club May 2011 - Present
Credit information Systems May 2014 - August 2014
West Harrison Community School March 2012 - November 2013
Missouri Valley Community Schools August 2010 - November 2013
Modale Public Library June 2000 - November 2013
West Corporation 1995 - 2000
Skills
IVR, Customer Service, Telecommunications, Leadership, Team Building, Customer Satisfaction, Process Improvement, Microsoft Excel, Team Leadership, Coaching, Program Management, Microsoft Office, Vendor Management, System Administration, Budgets
Education
Dana College 1989 — 1993
Bachelors, Mathematics/Computer Science
Dana College 1989 — 1993
Mathematics/Computer Science
Cargill September 2014 - Present
West Harrison Music Booster Club May 2011 - Present
Credit information Systems May 2014 - August 2014
West Harrison Community School March 2012 - November 2013
Missouri Valley Community Schools August 2010 - November 2013
Modale Public Library June 2000 - November 2013
West Corporation 1995 - 2000
Skills
IVR, Customer Service, Telecommunications, Leadership, Team Building, Customer Satisfaction, Process Improvement, Microsoft Excel, Team Leadership, Coaching, Program Management, Microsoft Office, Vendor Management, System Administration, Budgets
Education
Dana College 1989 — 1993
Bachelors, Mathematics/Computer Science
Dana College 1989 — 1993
Mathematics/Computer Science
Gene Tucker's West Corporation Experience June 2013 - Present
Job Sears Vacation Consultant at International Cruise and Excursions, Inc.
Industry Internet
Experience
International Cruise and Excursions, Inc. February 2014 - Present
West Corporation June 2013 - Present
usabilitygene 2010 - Present
GoDaddy.com October 2012 - March 2013
Great American Title Agency February 2012 - August 2012
Career Connectors May 2010 - January 2011
Arizona State University April 2007 - April 2010
Arizona State University 2007 - July 2009
Arizona State University June 2006 - April 2007
Arizona State University July 2004 - June 2006
Skills
Drupal, Content Management, Web Development, User Experience, Graphic Design, Usability, Leadership, Webmaster Services, Sociology, Web Architecture, Social Media, Wordpress, Social Networking, CSS, Data Analysis, HTML, Social Media Marketing, Project Management, Technical Writing, Adobe Creative Suite, Web Content Management, Web Design, Photoshop, Dreamweaver, PHP, Mac, WordPress
Education
Eastern Nazarene College 1989 — 1995
BA, Sociology
International Cruise and Excursions, Inc. February 2014 - Present
West Corporation June 2013 - Present
usabilitygene 2010 - Present
GoDaddy.com October 2012 - March 2013
Great American Title Agency February 2012 - August 2012
Career Connectors May 2010 - January 2011
Arizona State University April 2007 - April 2010
Arizona State University 2007 - July 2009
Arizona State University June 2006 - April 2007
Arizona State University July 2004 - June 2006
Skills
Drupal, Content Management, Web Development, User Experience, Graphic Design, Usability, Leadership, Webmaster Services, Sociology, Web Architecture, Social Media, Wordpress, Social Networking, CSS, Data Analysis, HTML, Social Media Marketing, Project Management, Technical Writing, Adobe Creative Suite, Web Content Management, Web Design, Photoshop, Dreamweaver, PHP, Mac, WordPress
Education
Eastern Nazarene College 1989 — 1995
BA, Sociology
Sue Hotzel Sue Hotzel's West Corporation Experience January 2009 - November 2011
Job Chat and Email Analyst at Taymark
Industry Retail
Experience
Taymark August 2011 - Present
Avon Products, Inc. June 2004 - Present
Minnesota Chorale June 1995 - Present
West Corporation January 2009 - November 2011
3M Company thru Volt Services Group May 2007 - October 2008
Professional Service Industries, Inc. May 2006 - January 2007
AppleOne Employment Services December 2003 - May 2006
Skills
Data Entry, Call Center, Switchboard Operator, Fax, File Management, 10 Key, Administrative..., Filing, Clerical Work, Phone Skills, Office Equipment, Phone Etiquette, Customer Service, Event Planning, Cross Selling, Telephone Skills, Web Chat, Email Clients, Microsoft Excel, Microsoft Office, Retail, Microsoft Word, Spreadsheets, Invoicing, Recruiting, Outlook, Management, Office Administration, PowerPoint, Singing, Training, Call Centers, Administrative...
Education
DePaul University 1988 — 1993
Bachelor's degree, Music Performance, General
Taymark August 2011 - Present
Avon Products, Inc. June 2004 - Present
Minnesota Chorale June 1995 - Present
West Corporation January 2009 - November 2011
3M Company thru Volt Services Group May 2007 - October 2008
Professional Service Industries, Inc. May 2006 - January 2007
AppleOne Employment Services December 2003 - May 2006
Skills
Data Entry, Call Center, Switchboard Operator, Fax, File Management, 10 Key, Administrative..., Filing, Clerical Work, Phone Skills, Office Equipment, Phone Etiquette, Customer Service, Event Planning, Cross Selling, Telephone Skills, Web Chat, Email Clients, Microsoft Excel, Microsoft Office, Retail, Microsoft Word, Spreadsheets, Invoicing, Recruiting, Outlook, Management, Office Administration, PowerPoint, Singing, Training, Call Centers, Administrative...
Education
DePaul University 1988 — 1993
Bachelor's degree, Music Performance, General
chantell galry chantell galry's West Corporation Experience January 2012 - September 2012
Job Student at Delaware County Community College
Industry Consumer Services
Experience
Accu-trace October 2013 - September 2014
DEM Stylez January 2013 - October 2013
West Corporation January 2012 - September 2012
Aeropostale June 2010 - January 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Public Speaking, Sales, Strategic Planning, PowerPoint, Leadership
Education
Delaware County Community College 2010 — 2018
escambia high school 2007 — 2010
Accu-trace October 2013 - September 2014
DEM Stylez January 2013 - October 2013
West Corporation January 2012 - September 2012
Aeropostale June 2010 - January 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Public Speaking, Sales, Strategic Planning, PowerPoint, Leadership
Education
Delaware County Community College 2010 — 2018
escambia high school 2007 — 2010
Debra Stanton-Tomchesson Debra Stanton-Tomchesson's West Corporation Experience November 2013 - June 2014
Job Sales Executive at Marc Jessup Insurance
Industry Insurance
Experience
Marc Jessup Insurance August 2014 - Present
CENTURY 21 Zaytoun-Raines April 2011 - August 2014
CENTURY 21 Zaytoun-Raines August 2010 - August 2014
West Corporation November 2013 - June 2014
First Flight Federal Credit Union August 2000 - April 2006
Skills
Real Estate, Sellers, Referrals, HubSpot, Real Estate Marketing, Marketing Budget, Relocation, Buyer Representation, Negotiation
Education
East Carolina University - College of Business 1996 — 2000
BSBA, Marketing
Plainedge High School 1989 — 1994
High School
Marc Jessup Insurance August 2014 - Present
CENTURY 21 Zaytoun-Raines April 2011 - August 2014
CENTURY 21 Zaytoun-Raines August 2010 - August 2014
West Corporation November 2013 - June 2014
First Flight Federal Credit Union August 2000 - April 2006
Skills
Real Estate, Sellers, Referrals, HubSpot, Real Estate Marketing, Marketing Budget, Relocation, Buyer Representation, Negotiation
Education
East Carolina University - College of Business 1996 — 2000
BSBA, Marketing
Plainedge High School 1989 — 1994
High School
Shontel Bradley Shontel Bradley's West Corporation Experience September 2012 - Present
Job Customer Care Associate at West Corporation
Industry Government Administration
Experience
Rainbow Apparel Co July 2014 - Present
West Corporation September 2012 - Present
BDS Marketing March 2012 - Present
US Census Bureau 2008 - 2010
Circuit City December 2006 - December 2007
Walmart February 2006 - December 2006
TJ Maxx September 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Internet Explorer, Dreamweaver, Flash Animation, Adobe Creative Suite, Typing, Accurate Data Entry, Outlook, Training, Retail, Customer Service, Telephone Skills, Data Entry, Filing, Management, Leadership, Adobe Acrobat, Access, Sales, Interviews
Education
ECPI College of Technology 2008 — 2009
Hermitage High School 2001 — 2005
Diploma, Basic Studies
Rainbow Apparel Co July 2014 - Present
West Corporation September 2012 - Present
BDS Marketing March 2012 - Present
US Census Bureau 2008 - 2010
Circuit City December 2006 - December 2007
Walmart February 2006 - December 2006
TJ Maxx September 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Internet Explorer, Dreamweaver, Flash Animation, Adobe Creative Suite, Typing, Accurate Data Entry, Outlook, Training, Retail, Customer Service, Telephone Skills, Data Entry, Filing, Management, Leadership, Adobe Acrobat, Access, Sales, Interviews
Education
ECPI College of Technology 2008 — 2009
Hermitage High School 2001 — 2005
Diploma, Basic Studies
Leah Willrich Leah Willrich's West Corporation Experience January 2012 - July 2012
Job skilled in customer service
Industry Banking
Experience
Bank of America Merchant Services July 2014 - Present
Bank of America Merchant Services December 2013 - July 2014
Payless ShoeSource July 2012 - May 2014
West Corporation January 2012 - July 2012
Ben Franklin September 2009 - December 2011
Skills
Cashiering, Customer Service, Retail, Retail Sales, Time Management, Sales, Telephone Skills, Cash Register, Teamwork, Planograms, POS, Cash Handling Experience, Customer Experience, Loss Prevention, Merchandising
Education
Eastern Washington University 2008 — 2010
Bachelor's, Criminal Justice
Northern Arizona University 2007 — 2008
Political Science and Government
Pierce College 2006 — 2007
Governor John R. Rogers High School 2005 — 2007
High School Diploma, General Studies
Bank of America Merchant Services July 2014 - Present
Bank of America Merchant Services December 2013 - July 2014
Payless ShoeSource July 2012 - May 2014
West Corporation January 2012 - July 2012
Ben Franklin September 2009 - December 2011
Skills
Cashiering, Customer Service, Retail, Retail Sales, Time Management, Sales, Telephone Skills, Cash Register, Teamwork, Planograms, POS, Cash Handling Experience, Customer Experience, Loss Prevention, Merchandising
Education
Eastern Washington University 2008 — 2010
Bachelor's, Criminal Justice
Northern Arizona University 2007 — 2008
Political Science and Government
Pierce College 2006 — 2007
Governor John R. Rogers High School 2005 — 2007
High School Diploma, General Studies
Travis Keating Travis Keating's West Corporation Experience May 2015 - Present
Job Network Engineer at West Corporation
Industry Telecommunications
Experience
West Corporation May 2015 - Present
Pinpoint Network Solutions April 2013 - May 2015
Networks Inc. (NETS) February 2011 - April 2013
HyVee May 2007 - February 2011
Skills
Cisco Routers, Firewalls, Network Design, Network Security, WAN, Switches, VPN, CCNA, DWDM, Cisco Technologies, LAN Switching, Cisco Nexus, Routing, Cisco Switches, IPv6, Juniper Switches, CCNP, MPLS, Cyan Transport, JUNOS, BGP, VRF Routing, OSPF, EIGRP, Visio, F5 Load Balancers, Python, Virtualization, Data Center
Education
Doane College 2012 — 2014
Bachelor of Science (B.S), Information Systems Management
Southeast Community College 2009 — 2012
Associate of Applied Science (A.A.S), Electronic Systems
West Corporation May 2015 - Present
Pinpoint Network Solutions April 2013 - May 2015
Networks Inc. (NETS) February 2011 - April 2013
HyVee May 2007 - February 2011
Skills
Cisco Routers, Firewalls, Network Design, Network Security, WAN, Switches, VPN, CCNA, DWDM, Cisco Technologies, LAN Switching, Cisco Nexus, Routing, Cisco Switches, IPv6, Juniper Switches, CCNP, MPLS, Cyan Transport, JUNOS, BGP, VRF Routing, OSPF, EIGRP, Visio, F5 Load Balancers, Python, Virtualization, Data Center
Education
Doane College 2012 — 2014
Bachelor of Science (B.S), Information Systems Management
Southeast Community College 2009 — 2012
Associate of Applied Science (A.A.S), Electronic Systems
Julian Stanton Julian Stanton's West Corporation Experience August 2004 - June 2008
Job
Industry Real Estate
Experience
JH&K Investments March 2010 - Present
Convergys June 2008 - February 2010
West Corporation August 2004 - June 2008
Skills
Investment Properties, Foreclosures, Sellers, Investors, Sales Management, Customer Service, Direct Marketing, Residential Homes, REO, Short Sales, Real Estate, Entrepreneurship, Real Estate Investor
Education
DeVry University-Texas 1999 — 2000
Telecommunications Management
JH&K Investments March 2010 - Present
Convergys June 2008 - February 2010
West Corporation August 2004 - June 2008
Skills
Investment Properties, Foreclosures, Sellers, Investors, Sales Management, Customer Service, Direct Marketing, Residential Homes, REO, Short Sales, Real Estate, Entrepreneurship, Real Estate Investor
Education
DeVry University-Texas 1999 — 2000
Telecommunications Management
Jeremy Bahmuller's West Corporation Experience January 2014 - Present
Job Application Development Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation January 2014 - Present
Play Mechanix March 2009 - Present
West Corporation August 2011 - December 2013
West Corporation June 2008 - July 2011
Skills
SharePoint, .NET, Microsoft SQL Server, HTML, CSS, JavaScript, ASP, Linux, SQL, MySQL, Programming, Visual Basic, Software Development, Visio, Integration, SDLC
Education
Dakota State University 2003 — 2007
Bachelor of Science (B.S.), Information Technology
West Corporation January 2014 - Present
Play Mechanix March 2009 - Present
West Corporation August 2011 - December 2013
West Corporation June 2008 - July 2011
Skills
SharePoint, .NET, Microsoft SQL Server, HTML, CSS, JavaScript, ASP, Linux, SQL, MySQL, Programming, Visual Basic, Software Development, Visio, Integration, SDLC
Education
Dakota State University 2003 — 2007
Bachelor of Science (B.S.), Information Technology
Sarah Mindek Sarah Mindek's West Corporation Experience March 2008 - June 2008
Job Unpaid Staff at Bella Women's Center
Industry Medical Practice
Experience
Bella Women's Center July 2011 - Present
Delphi June 2008 - March 2013
Giant Eagle July 2009 - October 2009
Delphi Automotive Systems June 2008 - December 2008
West Corporation March 2008 - June 2008
Blockbuster March 2007 - September 2007
Knockouts USA May 2006 - October 2006
Cici's Pizza March 2006 - October 2006
Giant Eagle February 2005 - March 2006
Skills
Customer Service, Data Entry, Time Management, Microsoft Office, Excel, Blogging, Editing, English, Healthcare, Health, Internet, Life, Social Media, Quality, Problem Solving, Writing, Microsoft Excel, Training, Team Building
Education
Youngstown State University 2005 — 2016
BA, Psychology
Sanford Brown 2012 — 2013
Diploma, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Cuyahoga Community College 2009 — 2009
Associate, Diagnostic Medical Sonography
Full Sail University 2006 — 2007
Associate of Science, Recording Arts
Bella Women's Center July 2011 - Present
Delphi June 2008 - March 2013
Giant Eagle July 2009 - October 2009
Delphi Automotive Systems June 2008 - December 2008
West Corporation March 2008 - June 2008
Blockbuster March 2007 - September 2007
Knockouts USA May 2006 - October 2006
Cici's Pizza March 2006 - October 2006
Giant Eagle February 2005 - March 2006
Skills
Customer Service, Data Entry, Time Management, Microsoft Office, Excel, Blogging, Editing, English, Healthcare, Health, Internet, Life, Social Media, Quality, Problem Solving, Writing, Microsoft Excel, Training, Team Building
Education
Youngstown State University 2005 — 2016
BA, Psychology
Sanford Brown 2012 — 2013
Diploma, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Cuyahoga Community College 2009 — 2009
Associate, Diagnostic Medical Sonography
Full Sail University 2006 — 2007
Associate of Science, Recording Arts
Nikolai Cherny Nikolai Cherny's West Corporation Experience March 2006 - September 2007
Job Account Manager at Portland Roasting Coffee
Industry Food & Beverages
Experience
Portland Roasting Coffee June 2014 - Present
Coeur Coffeehouse June 2012 - June 2014
Anderson Mraz Design July 2011 - June 2013
Little Garden Cafe August 2007 - June 2012
Eastern Washington University 2007 - 2011
West Corporation March 2006 - September 2007
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Word, Teamwork, Time Management, Customer Satisfaction, Research, Cashiering, Mac OS X, Social Media, Organization, Organizational..., History, Coffee
Education
Eastern Washington University 2007 — 2011
B.A., History, Public History, Government
Portland Roasting Coffee June 2014 - Present
Coeur Coffeehouse June 2012 - June 2014
Anderson Mraz Design July 2011 - June 2013
Little Garden Cafe August 2007 - June 2012
Eastern Washington University 2007 - 2011
West Corporation March 2006 - September 2007
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Word, Teamwork, Time Management, Customer Satisfaction, Research, Cashiering, Mac OS X, Social Media, Organization, Organizational..., History, Coffee
Education
Eastern Washington University 2007 — 2011
B.A., History, Public History, Government
Jessica Dinkins's West Corporation Experience August 2012 - February 2013
Job Administrative Assistant
Industry Information Technology and Services
Experience
Primerica/WorldVentures May 2015 - July 2015
McLane Company, Inc. February 2013 - July 2013
West Corporation August 2012 - February 2013
Blue Ridge Academy January 2012 - June 2012
QVC November 2010 - February 2011
Skills
Microsoft Office, Microsoft Word, Spreadsheets, PowerPoint, Computer Technology, Question Answering, Medication..., Medical Terminology, Customer Service, Call Centers, Time Management, Outlook, Data Entry, Team Building, Process Improvement, Microsoft Excel, Windows, Windows 7, Team Leadership, English, Sales, Leadership, Social Media, Telephone Skills, Teamwork, Human Resources, Customer Satisfaction, Troubleshooting, Networking, Consulting, Training
Education
Syracuse University 2015 — 2016
Security, CompTIA Security+
DeVry University 2014 — 2016
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Blue ridge Job Corps Academy 2012 — 2014
Medical, Medical Administration Assistance
Southeast Halifax High School 2004 — 2008
High School Diploma, English Language and Literature, General
Primerica/WorldVentures May 2015 - July 2015
McLane Company, Inc. February 2013 - July 2013
West Corporation August 2012 - February 2013
Blue Ridge Academy January 2012 - June 2012
QVC November 2010 - February 2011
Skills
Microsoft Office, Microsoft Word, Spreadsheets, PowerPoint, Computer Technology, Question Answering, Medication..., Medical Terminology, Customer Service, Call Centers, Time Management, Outlook, Data Entry, Team Building, Process Improvement, Microsoft Excel, Windows, Windows 7, Team Leadership, English, Sales, Leadership, Social Media, Telephone Skills, Teamwork, Human Resources, Customer Satisfaction, Troubleshooting, Networking, Consulting, Training
Education
Syracuse University 2015 — 2016
Security, CompTIA Security+
DeVry University 2014 — 2016
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Blue ridge Job Corps Academy 2012 — 2014
Medical, Medical Administration Assistance
Southeast Halifax High School 2004 — 2008
High School Diploma, English Language and Literature, General
Asha Sunil's West Corporation Experience August 2010 - September 2010
Job Business System Analyst at LinkedIn
Industry Computer Software
Experience
LinkedIn July 2015 - Present
HDR March 2014 - July 2015
CSG Systems October 2010 - December 2013
West Corporation August 2010 - September 2010
Nokia Mobile Phones January 2010 - May 2010
Delta Energy Systems (Germany) GmbH September 2008 - February 2009
SASTRA University July 2007 - July 2008
Ashok Leyland November 2006 - January 2007
Skills
Business Analysis, Project Management, Market Research, Requirements Gathering, Management, Instrumentation, Analysis, Leadership, Requirements Analysis, Business Requirements, Product Requirements, Electronics, Product Management, Manufacturing, Management Consulting, Scrum, Software Project..., Healthcare, Software Lifecycle..., Agile Methodologies, Project Planning, Certified Scrum Master..., Social Media Marketing, Agile, IT Strategy, Business Strategy, SDLC, Business Process Mapping, Business Process...
Education
Duke University 2009 — 2010
Master of Engineering Management, Commercialization of Technology, Product and Project Management, Marketing
Shanmugha Arts, Science, Technology and Research Academy 2005 — 2009
Bachelor of Technology, Electronics and Instrumentation Engineering
St.Joseph's Anglo Indian Higher Secondary School 2003 — 2005
High school, Mathematics and Computer Science
LinkedIn July 2015 - Present
HDR March 2014 - July 2015
CSG Systems October 2010 - December 2013
West Corporation August 2010 - September 2010
Nokia Mobile Phones January 2010 - May 2010
Delta Energy Systems (Germany) GmbH September 2008 - February 2009
SASTRA University July 2007 - July 2008
Ashok Leyland November 2006 - January 2007
Skills
Business Analysis, Project Management, Market Research, Requirements Gathering, Management, Instrumentation, Analysis, Leadership, Requirements Analysis, Business Requirements, Product Requirements, Electronics, Product Management, Manufacturing, Management Consulting, Scrum, Software Project..., Healthcare, Software Lifecycle..., Agile Methodologies, Project Planning, Certified Scrum Master..., Social Media Marketing, Agile, IT Strategy, Business Strategy, SDLC, Business Process Mapping, Business Process...
Education
Duke University 2009 — 2010
Master of Engineering Management, Commercialization of Technology, Product and Project Management, Marketing
Shanmugha Arts, Science, Technology and Research Academy 2005 — 2009
Bachelor of Technology, Electronics and Instrumentation Engineering
St.Joseph's Anglo Indian Higher Secondary School 2003 — 2005
High school, Mathematics and Computer Science
Pauline Mburu's West Corporation Experience September 2012 - Present
Job Account Manager at West Corporation | Revenue Generation
Industry Telecommunications
Experience
West Corporation September 2012 - Present
West Corporation October 2009 - September 2012
TCF Bank October 2006 - March 2008
University of Nebraska May 2004 - May 2006
Skills
Project Management, Telecommunications, Internal Communications, Event Planning, Project Coordination, International Project..., Corporate Communications, Project Portfolio..., Product Management, Creative Writing, InDesign, Client Communications, Financial Reporting, Contract Management, Client Liason, Business Intelligence..., Visio, Lotus Notes
Education
University of Nebraska at Omaha 2014 — 2018
Master's degree, Management Information Systems, project management
DePaul University 2006 — 2008
MA, Public Relations and Marketing
University of Nebraska 2000 — 2006
BS, Communications / Public Relations and Advertising
West Corporation September 2012 - Present
West Corporation October 2009 - September 2012
TCF Bank October 2006 - March 2008
University of Nebraska May 2004 - May 2006
Skills
Project Management, Telecommunications, Internal Communications, Event Planning, Project Coordination, International Project..., Corporate Communications, Project Portfolio..., Product Management, Creative Writing, InDesign, Client Communications, Financial Reporting, Contract Management, Client Liason, Business Intelligence..., Visio, Lotus Notes
Education
University of Nebraska at Omaha 2014 — 2018
Master's degree, Management Information Systems, project management
DePaul University 2006 — 2008
MA, Public Relations and Marketing
University of Nebraska 2000 — 2006
BS, Communications / Public Relations and Advertising
Lakisha Pippen Lakisha Pippen's West Corporation Experience September 2008 - March 2012
Job Banking Professional
Industry Banking
Experience
Coastal Federal Credit Union March 2014 - Present
West Corporation September 2008 - March 2012
Wachovia, A Wells Fargo Company 2005 - 2012
Skills
Customer Service, Banking, Microsoft Office, Customer Satisfaction, Call Centers, Retail Banking, Team Leadership, Customer Experience, Deposits, Finance, Payments, Data Entry, Team Building, Outlook
Education
DeVry University-North Carolina 2009 — 2012
Bachelor's of Science, Business Administration and Management, General
Coastal Federal Credit Union March 2014 - Present
West Corporation September 2008 - March 2012
Wachovia, A Wells Fargo Company 2005 - 2012
Skills
Customer Service, Banking, Microsoft Office, Customer Satisfaction, Call Centers, Retail Banking, Team Leadership, Customer Experience, Deposits, Finance, Payments, Data Entry, Team Building, Outlook
Education
DeVry University-North Carolina 2009 — 2012
Bachelor's of Science, Business Administration and Management, General
William Lanik William Lanik's West Corporation Experience May 2013 - August 2013
Job Staff Accountant at Lutz
Industry Accounting
Experience
Lutz September 2015 - Present
Creighton University August 2014 - May 2015
West Corporation May 2013 - August 2013
Concorde Management & Development February 2013 - May 2013
Education
Creighton University 2014 — 2015
Master of Business Administration (M.B.A.)
University of Nebraska-Lincoln 2010 — 2014
Bachelor’s Degree, Accounting and Finance major with a minor in Economics
Lutz September 2015 - Present
Creighton University August 2014 - May 2015
West Corporation May 2013 - August 2013
Concorde Management & Development February 2013 - May 2013
Education
Creighton University 2014 — 2015
Master of Business Administration (M.B.A.)
University of Nebraska-Lincoln 2010 — 2014
Bachelor’s Degree, Accounting and Finance major with a minor in Economics
LaQuisha Perry's West Corporation Experience November 2007 - March 2008
Job The BEST is yet to come!
Industry Nonprofit Organization Management
Experience
Layne Christensen June 2015 - July 2015
UTEC SURVEY September 2014 - December 2014
Tideland Signal Corporation April 2014 - June 2014
Mt. Ararat Baptist Church April 2013 - April 2014
Wells of Salvation Christian Center November 2011 - April 2013
U.S. Census Bureau November 2009 - September 2010
West Corporation November 2007 - March 2008
New Landmark Ministries April 2003 - May 2007
Skills
Microsoft Excel, New Business Development, Nonprofits, Marketing, Entrepreneurship, Strategic Planning, Start-ups, Sales Operations, Graphic Design, Business Strategy, Marketing Strategy, Product Development, Web Design, Social Networking, Team Building, Event Management, Public Speaking, Leadership, Microsoft Office, SAP, Microsoft Word, PowerPoint, Outlook, Team Leadership, Training, Call Centers, Customer Service
Education
Dillard University 1996 — 1999
Business Administration and Management, General
Layne Christensen June 2015 - July 2015
UTEC SURVEY September 2014 - December 2014
Tideland Signal Corporation April 2014 - June 2014
Mt. Ararat Baptist Church April 2013 - April 2014
Wells of Salvation Christian Center November 2011 - April 2013
U.S. Census Bureau November 2009 - September 2010
West Corporation November 2007 - March 2008
New Landmark Ministries April 2003 - May 2007
Skills
Microsoft Excel, New Business Development, Nonprofits, Marketing, Entrepreneurship, Strategic Planning, Start-ups, Sales Operations, Graphic Design, Business Strategy, Marketing Strategy, Product Development, Web Design, Social Networking, Team Building, Event Management, Public Speaking, Leadership, Microsoft Office, SAP, Microsoft Word, PowerPoint, Outlook, Team Leadership, Training, Call Centers, Customer Service
Education
Dillard University 1996 — 1999
Business Administration and Management, General
Monica Rexach Monica Rexach's West Corporation Experience 2004 - 2004
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
DeVry University July 2014 - Present
entertainment works 2007 - 2007
West Corporation 2004 - 2004
PSR Security, Inc 2002 - 2003
Skills
MS Office Suite, IT Support (Networking,..., Programming Logic..., Circuit & Digital Logic..., Web Development (HTML), Programming Language..., Imbedded Programming..., Programmable Logic..., Microsoft Office, Outlook, Customer Service, Access, Team Building, Leadership, Management, Microsoft Excel, PowerPoint, Troubleshooting, Research, Event Planning, Active Directory, Microsoft Word, Computer Hardware, Invoicing, Administrative..., Payroll, Windows, Public Speaking, Mentoring, Delegation, Administrative...
Education
DeVry University 2014 — 2015
Bachelor of Science, Technical Management
DeVry University 2010 — 2013
Associates of Applied Science, Electronics & Computer Technology, 3.92
DeVry University July 2014 - Present
entertainment works 2007 - 2007
West Corporation 2004 - 2004
PSR Security, Inc 2002 - 2003
Skills
MS Office Suite, IT Support (Networking,..., Programming Logic..., Circuit & Digital Logic..., Web Development (HTML), Programming Language..., Imbedded Programming..., Programmable Logic..., Microsoft Office, Outlook, Customer Service, Access, Team Building, Leadership, Management, Microsoft Excel, PowerPoint, Troubleshooting, Research, Event Planning, Active Directory, Microsoft Word, Computer Hardware, Invoicing, Administrative..., Payroll, Windows, Public Speaking, Mentoring, Delegation, Administrative...
Education
DeVry University 2014 — 2015
Bachelor of Science, Technical Management
DeVry University 2010 — 2013
Associates of Applied Science, Electronics & Computer Technology, 3.92
Austin Vandeveer Austin Vandeveer's West Corporation Experience December 2009 - March 2010
Job Family Law Attorney
Industry Law Practice
Experience
Law Offices of Jeffery M. Leving, Ltd. May 2015 - Present
Adams County May 2012 - January 2014
Douglas County Attorney's Office August 2010 - September 2011
Maricopa County Attorney's Office June 2010 - August 2010
West Corporation December 2009 - March 2010
Brumbaugh and Quandahl February 2009 - May 2009
National Bank August 2008 - December 2008
PayPal, Inc March 2007 - October 2008
PayPal, Inc April 2006 - March 2007
WADDELL & REED FINANCIAL May 2004 - September 2005
Skills
Legal Research, Real Estate, Insurance, Contract Negotiation, Litigation, Risk Management, Legal Writing, Research, Public Speaking, Negotiation, Analysis, Outlook
Education
Creighton University School of Law 2007 — 2011
Juris Doctor, Law
Ohio Wesleyan University 2000 — 2004
Bachelor of Arts, Economics Management
Swanson Elementary
Trinity Pawling School
Law Offices of Jeffery M. Leving, Ltd. May 2015 - Present
Adams County May 2012 - January 2014
Douglas County Attorney's Office August 2010 - September 2011
Maricopa County Attorney's Office June 2010 - August 2010
West Corporation December 2009 - March 2010
Brumbaugh and Quandahl February 2009 - May 2009
National Bank August 2008 - December 2008
PayPal, Inc March 2007 - October 2008
PayPal, Inc April 2006 - March 2007
WADDELL & REED FINANCIAL May 2004 - September 2005
Skills
Legal Research, Real Estate, Insurance, Contract Negotiation, Litigation, Risk Management, Legal Writing, Research, Public Speaking, Negotiation, Analysis, Outlook
Education
Creighton University School of Law 2007 — 2011
Juris Doctor, Law
Ohio Wesleyan University 2000 — 2004
Bachelor of Arts, Economics Management
Swanson Elementary
Trinity Pawling School
Shaquanda King Shaquanda King's West Corporation Experience Shaquanda Resume'West Corporations, IncNovember 2011 - Present
Job Attended ECPI College of Technology
Industry Pharmaceuticals
Experience
West Corporation Shaquanda Resume'West Corporations, IncNovember 2011 - Present
Ross Stores, Inc. July 2011 - September 2012
Action Health Staffing October 2008 - July 2012
Family Dollar Stores, Inc May 2009 - July 2011
Carolina Quick Care October 2010 - November 2010
Skills
Customer Service, Management, Sales, Time Management, Customer Satisfaction, Microsoft Word, Data Entry, Microsoft Excel, Customer Experience, Team Leadership, Outlook, Microsoft Office
Education
ECPI University
A.A.S, Medical Assisting
West Corporation Shaquanda Resume'West Corporations, IncNovember 2011 - Present
Ross Stores, Inc. July 2011 - September 2012
Action Health Staffing October 2008 - July 2012
Family Dollar Stores, Inc May 2009 - July 2011
Carolina Quick Care October 2010 - November 2010
Skills
Customer Service, Management, Sales, Time Management, Customer Satisfaction, Microsoft Word, Data Entry, Microsoft Excel, Customer Experience, Team Leadership, Outlook, Microsoft Office
Education
ECPI University
A.A.S, Medical Assisting
Adeli Galvis Adeli Galvis's West Corporation Experience August 2011 - Present
Job Real Estate Agent at AmeriTeam Realty, Inc.
Industry Professional Training & Coaching
Experience
AmeriTeam Realty, Inc. 2014 - Present
West Corporation August 2011 - Present
Rexair LLC August 2005 - November 2010
Education
DeVry University-Florida 2012 — 2013
Bachelor of Science in Technical Management, Business Administration and Management, General, 3.88
UNAC
Associates of Arts Degree in Business, Business Administration and Management, General
AmeriTeam Realty, Inc. 2014 - Present
West Corporation August 2011 - Present
Rexair LLC August 2005 - November 2010
Education
DeVry University-Florida 2012 — 2013
Bachelor of Science in Technical Management, Business Administration and Management, General, 3.88
UNAC
Associates of Arts Degree in Business, Business Administration and Management, General
Gartrell Hines's West Corporation Experience November 2011 - August 2012
Job Systems Analyst at California Resources Corporation
Industry Information Services
Experience
California Resources Corporation October 2014 - Present
Datrose October 2013 - October 2014
West Corporation November 2011 - August 2012
Bath and Body Works August 2010 - September 2011
Burger King March 2006 - June 2009
Skills
Customer Satisfaction, Sales, Customer Service, Customer Experience, Administration, Loss Prevention, Policy, Call Centers, Telecommunications, Microsoft Office, Management, VoIP, Cash Flow, Leadership, Project Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's Degree, Management Information Systems, General
DeVry University 2009 — 2013
B.S, Computer Information Systems /Web Development & Administration
North Carolina Agricultural and Technical State University 2008 — 2009
Bachelor's of Science, Computer Science
California Resources Corporation October 2014 - Present
Datrose October 2013 - October 2014
West Corporation November 2011 - August 2012
Bath and Body Works August 2010 - September 2011
Burger King March 2006 - June 2009
Skills
Customer Satisfaction, Sales, Customer Service, Customer Experience, Administration, Loss Prevention, Policy, Call Centers, Telecommunications, Microsoft Office, Management, VoIP, Cash Flow, Leadership, Project Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's Degree, Management Information Systems, General
DeVry University 2009 — 2013
B.S, Computer Information Systems /Web Development & Administration
North Carolina Agricultural and Technical State University 2008 — 2009
Bachelor's of Science, Computer Science
Rachael Nevin's West Corporation Experience February 2007 - August 2008
Job Student at Eastern Washington University
Industry Health, Wellness and Fitness
Experience
Blue Buffalo Co September 2008 - Present
Fred Meyer October 2009 - December 2011
West Corporation February 2007 - August 2008
City of Sacramento Animal Care Services. September 2006 - December 2006
Banfield Pet Hospital March 2006 - September 2006
VCA Animal Medical Center. August 2004 - March 2006
Skills
Pets, Customer Service, Healthcare, Laboratory, Surgery, Nursing, Food, Holistic Health, Inventory Management, PowerPoint, Microsoft Office, Microsoft Word, Retail, Time Management, Microsoft Excel, Training, Data Entry, Strategic Planning
Education
Eastern Washington University 2014 — 2017
Bachelor of Arts (B.A.), Public Health Education and Promotion
Spokane Falls Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Health and Physical Education/Fitness
Spokane Community College 2011 — 2012
Western Career College, Sacramento 2004 — 2006
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 3.6
Blue Buffalo Co September 2008 - Present
Fred Meyer October 2009 - December 2011
West Corporation February 2007 - August 2008
City of Sacramento Animal Care Services. September 2006 - December 2006
Banfield Pet Hospital March 2006 - September 2006
VCA Animal Medical Center. August 2004 - March 2006
Skills
Pets, Customer Service, Healthcare, Laboratory, Surgery, Nursing, Food, Holistic Health, Inventory Management, PowerPoint, Microsoft Office, Microsoft Word, Retail, Time Management, Microsoft Excel, Training, Data Entry, Strategic Planning
Education
Eastern Washington University 2014 — 2017
Bachelor of Arts (B.A.), Public Health Education and Promotion
Spokane Falls Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Health and Physical Education/Fitness
Spokane Community College 2011 — 2012
Western Career College, Sacramento 2004 — 2006
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 3.6
Erick Cabrera Erick Cabrera's West Corporation Experience April 2013 - June 2013
Job Sales Representative at Texas Book Company
Industry Wholesale
Experience
Texas Book Company July 2013 - Present
West Corporation April 2013 - June 2013
Rent-A-Center January 2013 - April 2013
Extra Space Storage August 2012 - November 2012
Budgetext October 2009 - October 2011
Textmania July 2000 - October 2009
Skills
Customer Satisfaction, Outlook, Sales Operations, Account Management, Sales, Customer Service, Inventory Management, Management, Direct Sales, New Business Development, Team Building, Inventory Control, Retail, Microsoft Office, Public Speaking
Education
University of Phoenix 2012 — 2014
East Los Angeles College 2000 — 2003
Counseling Psychology, 3.75
Texas Book Company July 2013 - Present
West Corporation April 2013 - June 2013
Rent-A-Center January 2013 - April 2013
Extra Space Storage August 2012 - November 2012
Budgetext October 2009 - October 2011
Textmania July 2000 - October 2009
Skills
Customer Satisfaction, Outlook, Sales Operations, Account Management, Sales, Customer Service, Inventory Management, Management, Direct Sales, New Business Development, Team Building, Inventory Control, Retail, Microsoft Office, Public Speaking
Education
University of Phoenix 2012 — 2014
East Los Angeles College 2000 — 2003
Counseling Psychology, 3.75
Chelsey Bershaw Chelsey Bershaw's West Corporation Experience June 2012 - January 2014
Job Enrollment Analyst at Premera Blue Cross
Industry Hospital & Health Care
Experience
Premera Blue Cross January 2014 - Present
West Corporation June 2012 - January 2014
West Corporation December 2010 - June 2012
West Corporation September 2010 - December 2010
Clearwater Paper Corporation June 2006 - September 2009
Skills
Call Centers, Telecommunications, Customer Experience, Workforce Management, Vendor Management, Customer Satisfaction, Training, Troubleshooting, BPO, Technical Support, Performance Management, Process Improvement, Leadership, Team Leadership, Customer Service
Education
Eastern Washington University 2006 — 2010
Bachelor's degree, Psychology
Asotin Jr Sr High 2002 — 2006
Premera Blue Cross January 2014 - Present
West Corporation June 2012 - January 2014
West Corporation December 2010 - June 2012
West Corporation September 2010 - December 2010
Clearwater Paper Corporation June 2006 - September 2009
Skills
Call Centers, Telecommunications, Customer Experience, Workforce Management, Vendor Management, Customer Satisfaction, Training, Troubleshooting, BPO, Technical Support, Performance Management, Process Improvement, Leadership, Team Leadership, Customer Service
Education
Eastern Washington University 2006 — 2010
Bachelor's degree, Psychology
Asotin Jr Sr High 2002 — 2006
susan (susan polityka) huse susan (susan polityka) huse's West Corporation Experience October 2000 - February 2008
Job Business Process Coordinator Workers' Compensation Compliance at Applied Underwriters
Industry Law Practice
Experience
Applied Underwriters May 2015 - Present
Blue Cross and Blue Shield of Nebraska June 2014 - May 2015
Blue Cross and Blue Shield of Nebraska February 2008 - May 2014
West Corporation October 2000 - February 2008
West Corporation October 2000 - February 2008
Sitel January 1996 - October 2000
Skills
Regulatory Compliance, Employee Benefits, Research, Time Management, Microsoft Word, Microsoft Office, PowerPoint, Training, LexisNexis, Analysis
Education
Creighton University School of Law 2012 — 2015
Doctor of Law (J.D.), General Studies
Creighton University 2005 — 2005
Certificate, Human Resources Management/Personnel Administration, General
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), Journalism
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), English-Irish Literature
Applied Underwriters May 2015 - Present
Blue Cross and Blue Shield of Nebraska June 2014 - May 2015
Blue Cross and Blue Shield of Nebraska February 2008 - May 2014
West Corporation October 2000 - February 2008
West Corporation October 2000 - February 2008
Sitel January 1996 - October 2000
Skills
Regulatory Compliance, Employee Benefits, Research, Time Management, Microsoft Word, Microsoft Office, PowerPoint, Training, LexisNexis, Analysis
Education
Creighton University School of Law 2012 — 2015
Doctor of Law (J.D.), General Studies
Creighton University 2005 — 2005
Certificate, Human Resources Management/Personnel Administration, General
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), Journalism
Creighton University 1990 — 1994
Bachelor of Arts (B.A.), English-Irish Literature
Nakecia Tucker Nakecia Tucker's West Corporation Experience 2009 - 2011
Job Customer Care Supervisor at QBE North America
Industry Insurance
Experience
QBE North America March 2011 - Present
QBE North America January 2010 - January 2011
West Corporation 2009 - 2011
Shoe Carnival 2006 - 2009
Skills
Call Centers, Insurance, Process Improvement, Customer Satisfaction, Vendor Management, Claim, Customer Retention, Customer Service, Performance Management, Property & Casualty..., Software Documentation, Training, Project Management
Education
East Carolina University 2001 — 2008
Bachelor of Science (BS), Health Fitness and Cardiac Rehab
QBE North America March 2011 - Present
QBE North America January 2010 - January 2011
West Corporation 2009 - 2011
Shoe Carnival 2006 - 2009
Skills
Call Centers, Insurance, Process Improvement, Customer Satisfaction, Vendor Management, Claim, Customer Retention, Customer Service, Performance Management, Property & Casualty..., Software Documentation, Training, Project Management
Education
East Carolina University 2001 — 2008
Bachelor of Science (BS), Health Fitness and Cardiac Rehab
Jordan Kirsher Jordan Kirsher's West Corporation Experience June 2012 - July 2013
Job Crew Member at McDonalds
Industry Restaurants
Experience
West Corporation June 2012 - July 2013
McDonalds June 2010 - June 2012
Jack in the Box May 2008 - August 2008
Skills
Customer Service, Phone Etiquette, Team Management, Paperwork, Food Service, Restaurants, Food Preparation, Cash Handling Experience, Time Management, Food Safety, Cooking, Food
Education
Eastern Washington University 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastern Washington University 2008 — 2013
Bachelor of Business Administration (BBA), Management Information Systems, General
West Corporation June 2012 - July 2013
McDonalds June 2010 - June 2012
Jack in the Box May 2008 - August 2008
Skills
Customer Service, Phone Etiquette, Team Management, Paperwork, Food Service, Restaurants, Food Preparation, Cash Handling Experience, Time Management, Food Safety, Cooking, Food
Education
Eastern Washington University 2008 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eastern Washington University 2008 — 2013
Bachelor of Business Administration (BBA), Management Information Systems, General
Rochelle McRae's West Corporation Experience August 2014 - Present
Job Plan Benefit Manager with OptumRx
Industry Financial Services
Experience
West Corporation August 2014 - Present
Elrod's Cost Plus Grocery Store April 2006 - September 2006
Skills
Income Statement, Microsoft Excel, Customer Service, Financial Analysis, Balance Sheet, Accounting, QuickBooks, Financial Accounting, Financial Reporting, Accounts Payable, Bookkeeping, Accounts Receivable, Account Reconciliation
Education
East Carolina University - College of Business 2008 — 2013
West Corporation August 2014 - Present
Elrod's Cost Plus Grocery Store April 2006 - September 2006
Skills
Income Statement, Microsoft Excel, Customer Service, Financial Analysis, Balance Sheet, Accounting, QuickBooks, Financial Accounting, Financial Reporting, Accounts Payable, Bookkeeping, Accounts Receivable, Account Reconciliation
Education
East Carolina University - College of Business 2008 — 2013
Vishal Pahel's West Corporation Experience July 2012 - October 2012
Job Recent Graduate Information Assurance
Industry Information Technology and Services
Experience
University of Nebraska at Omaha August 2013 - August 2014
Yahoo! January 2013 - August 2013
West Corporation July 2012 - October 2012
TD Ameritrade January 2012 - June 2012
Interpublic Group March 2011 - January 2012
Creighton University September 2008 - March 2011
Skills
IT Audit, Access, Sarbanes-Oxley Act, Financial Analysis, Process Improvement, Visio, UML, Requirements Gathering, Use Case Diagrams, Threat Modeling, Microsoft Office, Microsoft Excel
Education
University of Nebraska at Omaha 2013 — 2015
Master's degree, Information Assurance, 3.7/4.0
Creighton University 2008 — 2012
BSBA, Accounting, Business Intelligence and Analytics, 3.4/4.00
University of Nebraska at Omaha August 2013 - August 2014
Yahoo! January 2013 - August 2013
West Corporation July 2012 - October 2012
TD Ameritrade January 2012 - June 2012
Interpublic Group March 2011 - January 2012
Creighton University September 2008 - March 2011
Skills
IT Audit, Access, Sarbanes-Oxley Act, Financial Analysis, Process Improvement, Visio, UML, Requirements Gathering, Use Case Diagrams, Threat Modeling, Microsoft Office, Microsoft Excel
Education
University of Nebraska at Omaha 2013 — 2015
Master's degree, Information Assurance, 3.7/4.0
Creighton University 2008 — 2012
BSBA, Accounting, Business Intelligence and Analytics, 3.4/4.00
John Hladky John Hladky's West Corporation Experience 1999 - 1999
Job Currently Seeking New Job Opportunities
Industry Internet
Experience
Verizon Wireless April 2014 - Present
LinkedIn September 2010 - May 2014
Inflection January 2009 - September 2010
PayPal, Inc March 2007 - October 2008
PayPal, Inc March 2002 - March 2007
PayPal, Inc April 2001 - February 2002
PayPal, Inc January 2001 - April 2001
CSG International August 1999 - October 2000
West Corporation 1999 - 1999
MCI WorldCom 1997 - 1999
Skills
Training & Development, Technical Training, Staff Training, Quality Systems, International Training, International..., Quality Assurance, Customer Satisfaction, Customer Experience, Customer Relations, Customer Service, Employee Training, Management, Quality System, Social Media, Training, Troubleshooting, Customer Retention, Sales, Salesforce.com, Telecommunications, Call Centers
Education
Doane College
Verizon Wireless April 2014 - Present
LinkedIn September 2010 - May 2014
Inflection January 2009 - September 2010
PayPal, Inc March 2007 - October 2008
PayPal, Inc March 2002 - March 2007
PayPal, Inc April 2001 - February 2002
PayPal, Inc January 2001 - April 2001
CSG International August 1999 - October 2000
West Corporation 1999 - 1999
MCI WorldCom 1997 - 1999
Skills
Training & Development, Technical Training, Staff Training, Quality Systems, International Training, International..., Quality Assurance, Customer Satisfaction, Customer Experience, Customer Relations, Customer Service, Employee Training, Management, Quality System, Social Media, Training, Troubleshooting, Customer Retention, Sales, Salesforce.com, Telecommunications, Call Centers
Education
Doane College
Sharon Hudson Sharon Hudson's West Corporation Experience July 2011 - October 2011
Job
Industry Consumer Services
Experience
Horizon Staffing March 2014 - May 2014
Landrum Human Resources June 2011 - June 2013
Aarons Sales and Lease October 2011 - January 2012
West Corporation July 2011 - October 2011
College Park Police July 2006 - December 2010
City of Des Moines Housing Authority February 2002 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sales, Teamwork, Filing, Training, Management, Team Building, Leadership, Emergency Management, Criminal Justice
Education
Everest College-Atlanta West 2014 — 2015
Pharmacy Technician
Post University 2012 — 2013
Human Services, General
Des Moines Area Community College 1998 — 2004
Associate of Arts (AA), Human Services, General
Horizon Staffing March 2014 - May 2014
Landrum Human Resources June 2011 - June 2013
Aarons Sales and Lease October 2011 - January 2012
West Corporation July 2011 - October 2011
College Park Police July 2006 - December 2010
City of Des Moines Housing Authority February 2002 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sales, Teamwork, Filing, Training, Management, Team Building, Leadership, Emergency Management, Criminal Justice
Education
Everest College-Atlanta West 2014 — 2015
Pharmacy Technician
Post University 2012 — 2013
Human Services, General
Des Moines Area Community College 1998 — 2004
Associate of Arts (AA), Human Services, General
Scott Stocking Scott Stocking's West Corporation Experience October 2010 - January 2011
Job Education & Curriculum Writer for StrategicHealthSolutions
Industry Education Management
Experience
StrategicHealthSolutions January 2011 - Present
Adept Content Solutions (also formerly with Amnet, Publication Services) June 2002 - June 2014
Lincoln Christian University June 2002 - June 2011
West Corporation October 2010 - January 2011
Paxton Record January 2008 - September 2010
Heritage Preparatory Academy August 2009 - May 2010
Huntington University August 2009 - December 2009
Paxton-Buckley-Loda Unit 10 School District December 2000 - May 2009
Roberts Congregational Christian Church June 2002 - June 2007
St. Louis Christian College 1995 - 1999
Skills
Training & Development, Teaching, Adult Education, Editing, Proofreading, Writing, E-Learning, Employee Training, Copy Editing, Community Outreach, Public Speaking, Curriculum Design, Research, Tutoring, Instructional Design, PowerPoint, Higher Education, Curriculum Development, Books, Leadership Development, Fundraising, Nonprofits, Technical Writing, Coaching, Social Media, Training, Analysis, Blogging, History, Staff Development, Volunteer Management, Microsoft Excel, Event Planning, Leadership, Organizational..., Team Building, Newsletters, Strategic Planning, Supervisory Skills, Healthcare, Program Management, Published Author, Public Relations, Grant Writing, Government, Interviews, Teacher Training, Microsoft Office, Biblical Studies, Microsoft Word
Education
DePaul University 2007 — 2007
Certificate, Prior Learning Assessment
Lincoln Christian University 1987 — 1995
Master of Divinity, Old Testament/Hebrew
University of Nebraska at Omaha 1985 — 1986
BA, Psychology
Omaha Northwest High School
StrategicHealthSolutions January 2011 - Present
Adept Content Solutions (also formerly with Amnet, Publication Services) June 2002 - June 2014
Lincoln Christian University June 2002 - June 2011
West Corporation October 2010 - January 2011
Paxton Record January 2008 - September 2010
Heritage Preparatory Academy August 2009 - May 2010
Huntington University August 2009 - December 2009
Paxton-Buckley-Loda Unit 10 School District December 2000 - May 2009
Roberts Congregational Christian Church June 2002 - June 2007
St. Louis Christian College 1995 - 1999
Skills
Training & Development, Teaching, Adult Education, Editing, Proofreading, Writing, E-Learning, Employee Training, Copy Editing, Community Outreach, Public Speaking, Curriculum Design, Research, Tutoring, Instructional Design, PowerPoint, Higher Education, Curriculum Development, Books, Leadership Development, Fundraising, Nonprofits, Technical Writing, Coaching, Social Media, Training, Analysis, Blogging, History, Staff Development, Volunteer Management, Microsoft Excel, Event Planning, Leadership, Organizational..., Team Building, Newsletters, Strategic Planning, Supervisory Skills, Healthcare, Program Management, Published Author, Public Relations, Grant Writing, Government, Interviews, Teacher Training, Microsoft Office, Biblical Studies, Microsoft Word
Education
DePaul University 2007 — 2007
Certificate, Prior Learning Assessment
Lincoln Christian University 1987 — 1995
Master of Divinity, Old Testament/Hebrew
University of Nebraska at Omaha 1985 — 1986
BA, Psychology
Omaha Northwest High School
Michael Gurowitz Michael Gurowitz's West Corporation Experience August 2013 - March 2015
Job Technical Consultant for AT&T
Industry Human Resources
Experience
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ace Parking September 2009 - November 2012
Skills
•Human Resources..., •Principles of..., •Project Management, •Compensation and..., •Training and..., •Strategic Staffing, •HRIS, •Labor Relations, •Employment Law, •Operation Strategy, •Business Policy, •Business Law, Customer Service, Microsoft Office, HRIS, Human Resources, Training, Recruiting, Personnel Management, Event Management, Operations Management, Customer Satisfaction, Applicant Tracking..., Employee Relations
Education
DeVry University 2009 — 2012
Bachelor's degree, Human Resources Management and Services, 3.16
Kapi'olani Community College 2005 — 2005
AutoCAD
Lane Community College 1999 — 2002
Associates of Arts, General Studies
Alorica March 2015 - Present
West Corporation August 2013 - March 2015
Ace Parking September 2009 - November 2012
Skills
•Human Resources..., •Principles of..., •Project Management, •Compensation and..., •Training and..., •Strategic Staffing, •HRIS, •Labor Relations, •Employment Law, •Operation Strategy, •Business Policy, •Business Law, Customer Service, Microsoft Office, HRIS, Human Resources, Training, Recruiting, Personnel Management, Event Management, Operations Management, Customer Satisfaction, Applicant Tracking..., Employee Relations
Education
DeVry University 2009 — 2012
Bachelor's degree, Human Resources Management and Services, 3.16
Kapi'olani Community College 2005 — 2005
AutoCAD
Lane Community College 1999 — 2002
Associates of Arts, General Studies
Heidi Winters's West Corporation Experience July 1997 - March 2006
Job HR Business Partner Alegent Creighton Health
Industry Human Resources
Experience
Alegent Creighton Health April 2007 - Present
DRM, Inc d/b/a Arby's October 2006 - April 2007
West Corporation July 1997 - March 2006
Skills
Employee Relations, HRIS, Performance Management, Employee Engagement, PeopleSoft, Talent Management, Leadership Development, Human Resources, Employment Law, Policy, Interviews, Resume Writing, Onboarding
Education
Mid-Plains Community College 1992 — 1997
University of Nebraska at Kearney 1993 — 1996
Bachelor of Science, Psychology
Mid-Plains Community College 1992 — 1995
Doane College 1991 — 1992
St. Patricks Jr- Sr High School 1987 — 1991
Alegent Creighton Health April 2007 - Present
DRM, Inc d/b/a Arby's October 2006 - April 2007
West Corporation July 1997 - March 2006
Skills
Employee Relations, HRIS, Performance Management, Employee Engagement, PeopleSoft, Talent Management, Leadership Development, Human Resources, Employment Law, Policy, Interviews, Resume Writing, Onboarding
Education
Mid-Plains Community College 1992 — 1997
University of Nebraska at Kearney 1993 — 1996
Bachelor of Science, Psychology
Mid-Plains Community College 1992 — 1995
Doane College 1991 — 1992
St. Patricks Jr- Sr High School 1987 — 1991
Catherine McGowan Catherine McGowan's West Corporation Experience May 2012 - June 2013
Job Training Manager
Industry Professional Training & Coaching
Experience
Faneuil Inc January 2015 - Present
SMARTHINKING, Inc. January 2010 - July 2015
Faneuil Inc June 2013 - January 2015
West Corporation May 2012 - June 2013
North Idaho College September 2009 - May 2011
Eastern Washington University September 2006 - June 2010
Eastern Washington University September 2008 - December 2008
Eastern Washington University January 2008 - March 2008
Eastern Washington University January 2008 - March 2008
Pitney Bowes September 2002 - March 2006
Skills
Call Centers, Performance Management, Customer Service, Research, Instructional Design, Teaching, Training Delivery, Public Speaking, Staff Development, Process Improvement, Sales, E-Learning, Adult Education, Curriculum Development, PowerPoint, Higher Education, Teaching Adults, Teaching Writing, Online Tutoring, Quality Assurance, Employee Training, Mentoring, Change Management, Training Program..., ADDIE, Classroom Management, Corporate Training, Student Retention
Education
Eastern Washington University
Master's Degree, Adult and Continuing Education and Teaching, 3.82
Eastern Washington University 2007 — 2009
Master's Certificate, Rhetoric and Composition/Writing Studies
Eastern Washington University
Bachelor's Degree, English Language and Literature/Letters, 3.3
Faneuil Inc January 2015 - Present
SMARTHINKING, Inc. January 2010 - July 2015
Faneuil Inc June 2013 - January 2015
West Corporation May 2012 - June 2013
North Idaho College September 2009 - May 2011
Eastern Washington University September 2006 - June 2010
Eastern Washington University September 2008 - December 2008
Eastern Washington University January 2008 - March 2008
Eastern Washington University January 2008 - March 2008
Pitney Bowes September 2002 - March 2006
Skills
Call Centers, Performance Management, Customer Service, Research, Instructional Design, Teaching, Training Delivery, Public Speaking, Staff Development, Process Improvement, Sales, E-Learning, Adult Education, Curriculum Development, PowerPoint, Higher Education, Teaching Adults, Teaching Writing, Online Tutoring, Quality Assurance, Employee Training, Mentoring, Change Management, Training Program..., ADDIE, Classroom Management, Corporate Training, Student Retention
Education
Eastern Washington University
Master's Degree, Adult and Continuing Education and Teaching, 3.82
Eastern Washington University 2007 — 2009
Master's Certificate, Rhetoric and Composition/Writing Studies
Eastern Washington University
Bachelor's Degree, English Language and Literature/Letters, 3.3
Daniel McQueen Daniel McQueen's West Corporation Experience October 2009 - April 2012
Job Diabetes Therapy Associate at Medtronic Diabetes
Industry Biotechnology
Experience
Medtronic Diabetes April 2012 - Present
West Corporation October 2009 - April 2012
Education
Drury University 2003 — 2007
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Medtronic Diabetes April 2012 - Present
West Corporation October 2009 - April 2012
Education
Drury University 2003 — 2007
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Jordan Hotovy Jordan Hotovy's West Corporation Experience February 2013 - Present
Job Computer Analyst at West Corporation
Industry Health, Wellness and Fitness
Experience
West Corporation February 2013 - Present
Skills
Social Media Marketing, Weight
Education
Doane College-Lincoln Grand Island and Master 2009 — 2012
Bachelor's degree, Information Technology
West Corporation February 2013 - Present
Skills
Social Media Marketing, Weight
Education
Doane College-Lincoln Grand Island and Master 2009 — 2012
Bachelor's degree, Information Technology
Brent Dahmke's West Corporation Experience December 2006 - February 2008
Job Omaha Branch Manager at LSI Staffing
Industry Staffing and Recruiting
Experience
LSI Staffing September 2014 - Present
LSI Staffing June 2011 - August 2014
West Asset Management December 2009 - June 2011
West Asset Management March 2008 - November 2009
West Corporation December 2006 - February 2008
Midlands Business Journal October 2005 - November 2006
Enventys 2003 - 2003
Skills
Account Management, Sales, Temporary Staffing, Direct Hires, Recruiting, Copywriting, Copy Editing, Advertising, Marketing, Customer Service, Contract Negotiation, Media Buying, Bid Pricing, Social Media, Project Management, Spanish-speaking, Event Planning, Collections, Health Insurance, Team Leadership, Microsoft Office, Business Development, Salesforce.com, ACT!, Operating Budgets, Presentations, Job Postings, Community Outreach, Job Fairs, Interviews, Talent Scouting, Strategic Sourcing, Creative Writing, Data Analysis, Report Writing, Sales Prospecting, Networking, Coaching, Cold Calling, Hiring, Training, Applicant Tracking..., Time Management, Resume Writing
Education
Drake University 2000 — 2004
BA Journalism and Mass Communication, Advertising, Marketing, Sociology
Millard North High School 1996 — 2000
LSI Staffing September 2014 - Present
LSI Staffing June 2011 - August 2014
West Asset Management December 2009 - June 2011
West Asset Management March 2008 - November 2009
West Corporation December 2006 - February 2008
Midlands Business Journal October 2005 - November 2006
Enventys 2003 - 2003
Skills
Account Management, Sales, Temporary Staffing, Direct Hires, Recruiting, Copywriting, Copy Editing, Advertising, Marketing, Customer Service, Contract Negotiation, Media Buying, Bid Pricing, Social Media, Project Management, Spanish-speaking, Event Planning, Collections, Health Insurance, Team Leadership, Microsoft Office, Business Development, Salesforce.com, ACT!, Operating Budgets, Presentations, Job Postings, Community Outreach, Job Fairs, Interviews, Talent Scouting, Strategic Sourcing, Creative Writing, Data Analysis, Report Writing, Sales Prospecting, Networking, Coaching, Cold Calling, Hiring, Training, Applicant Tracking..., Time Management, Resume Writing
Education
Drake University 2000 — 2004
BA Journalism and Mass Communication, Advertising, Marketing, Sociology
Millard North High School 1996 — 2000
Chris Orise's West Corporation Experience October 2007 - October 2014
Job
Industry Computer Networking
Experience
West Corporation October 2007 - October 2014
Fidelity Information Systems 2006 - 2007
Sungard Recovery Systems 1995 - 2005
Skills
Coaching, Mentoring,..., Networking, Cisco Technologies, Switches, Visio, WAN, Hardware, TCP/IP, Disaster Recovery, Cisco Routers
Education
Cisco Courses 1996 — 2005
Dekalb Community College 1977 — 1979
Technical Experience
West Corporation October 2007 - October 2014
Fidelity Information Systems 2006 - 2007
Sungard Recovery Systems 1995 - 2005
Skills
Coaching, Mentoring,..., Networking, Cisco Technologies, Switches, Visio, WAN, Hardware, TCP/IP, Disaster Recovery, Cisco Routers
Education
Cisco Courses 1996 — 2005
Dekalb Community College 1977 — 1979
Technical Experience
Michelle McIntosh's West Corporation Experience June 2007 - March 2008
Job Sr. HR Manager
Industry Human Resources
Experience
TD Ameritrade 2008 - Present
West Corporation June 2007 - March 2008
West Corporation April 2003 - June 2007
West Interactive Corporation 2000 - 2003
Skills
Talent Acquisition, Performance Management, Employee Relations, Deferred Compensation, Talent Management, Succession Planning, Workforce Planning, Applicant Tracking..., Human Resources, Benefits Administration, Vendor Management, Onboarding, HR Policies, HRIS, Employee Benefits, Employee Engagement, Recruiting, Management, PeopleSoft, Personnel Management, College Recruiting, New Hire Orientations, Interviews, FMLA
Education
Doane College 1989 — 1993
BA, Political Science
TD Ameritrade 2008 - Present
West Corporation June 2007 - March 2008
West Corporation April 2003 - June 2007
West Interactive Corporation 2000 - 2003
Skills
Talent Acquisition, Performance Management, Employee Relations, Deferred Compensation, Talent Management, Succession Planning, Workforce Planning, Applicant Tracking..., Human Resources, Benefits Administration, Vendor Management, Onboarding, HR Policies, HRIS, Employee Benefits, Employee Engagement, Recruiting, Management, PeopleSoft, Personnel Management, College Recruiting, New Hire Orientations, Interviews, FMLA
Education
Doane College 1989 — 1993
BA, Political Science
Jean McCartney's West Corporation Experience October 2005 - March 2013
Job Vicar at First Lutheran, Omaha
Industry Religious Institutions
Experience
First Lutheran, Omaha April 2013 - Present
West Corporation October 2005 - March 2013
Doane College 1995 - 2005
Skills
Training, E-Learning, Captivate, Software Documentation, Instructional Design, Learning Management..., SnagIt, Adult Education, Camtasia, Teaching, Microsoft Office, Editing, Higher Education, Curriculum Design, Web Design, Research, Technical Writing, Management, Public Speaking, Curriculum Development, Instructor-led Training, Event Planning, Community Outreach, Leadership Development, Staff Development, Blended Learning, Organizational..., Needs Analysis, Distance Learning, Employee Training, Learning Management, Workshop Facilitation, Training Delivery, Coaching, Leadership, Conflict Resolution, Career Counseling, Program Development, Technical Training, Fundraising, Program Management, Team Building, Volunteer Management, Nonprofits, Resume Writing
Education
Doane College 1998 — 2000
M.A.M., Management, Technology & Distance Education
Nebraska Wesleyan University 1985 — 1990
BA, English, minors: Spanish*, Theater, Journalism, Speech
University of Nebraska-Lincoln
Doctor of Philosophy (Ph.D.), Higher Education/Higher Education Administration
First Lutheran, Omaha April 2013 - Present
West Corporation October 2005 - March 2013
Doane College 1995 - 2005
Skills
Training, E-Learning, Captivate, Software Documentation, Instructional Design, Learning Management..., SnagIt, Adult Education, Camtasia, Teaching, Microsoft Office, Editing, Higher Education, Curriculum Design, Web Design, Research, Technical Writing, Management, Public Speaking, Curriculum Development, Instructor-led Training, Event Planning, Community Outreach, Leadership Development, Staff Development, Blended Learning, Organizational..., Needs Analysis, Distance Learning, Employee Training, Learning Management, Workshop Facilitation, Training Delivery, Coaching, Leadership, Conflict Resolution, Career Counseling, Program Development, Technical Training, Fundraising, Program Management, Team Building, Volunteer Management, Nonprofits, Resume Writing
Education
Doane College 1998 — 2000
M.A.M., Management, Technology & Distance Education
Nebraska Wesleyan University 1985 — 1990
BA, English, minors: Spanish*, Theater, Journalism, Speech
University of Nebraska-Lincoln
Doctor of Philosophy (Ph.D.), Higher Education/Higher Education Administration
Janette Nelson's West Corporation Experience September 2002 - Present
Job Vice President & Deputy General Counsel at West Corporation
Industry Outsourcing/Offshoring
Experience
West Corporation September 2002 - Present
Skills
Corporate Law, Outsourcing, Legal Compliance, Corporate Governance, Risk Management, Legal Writing, Financial Services, Legal Research, Privacy Law
Education
Creighton University School of Law 1999 — 2002
JD
University of Nebraska at Omaha
MBA
University of Northern Iowa 1983 — 1987
BA, Finance
West Corporation September 2002 - Present
Skills
Corporate Law, Outsourcing, Legal Compliance, Corporate Governance, Risk Management, Legal Writing, Financial Services, Legal Research, Privacy Law
Education
Creighton University School of Law 1999 — 2002
JD
University of Nebraska at Omaha
MBA
University of Northern Iowa 1983 — 1987
BA, Finance
Nick Haney's West Corporation Experience February 2014 - Present
Job Information Services Manager at West Corporation
Industry Information Technology and Services
Experience
West Corporation February 2014 - Present
West Corporation May 2012 - February 2014
West Corporation September 2010 - May 2012
West Corporation September 2009 - September 2010
Skills
Troubleshooting, Networking, Call Centers, Process Improvement, Leadership, Incident Management, IT Management, Change Management, Management, Information Technology, Project Management, SDLC
Education
Grand View College 2002 — 2006
Bachelor's degree, Broadcast Journalism
Des Moines Area Community College 2007 — 2009
AAS, Network Administration
West Corporation February 2014 - Present
West Corporation May 2012 - February 2014
West Corporation September 2010 - May 2012
West Corporation September 2009 - September 2010
Skills
Troubleshooting, Networking, Call Centers, Process Improvement, Leadership, Incident Management, IT Management, Change Management, Management, Information Technology, Project Management, SDLC
Education
Grand View College 2002 — 2006
Bachelor's degree, Broadcast Journalism
Des Moines Area Community College 2007 — 2009
AAS, Network Administration
Jason Tedrick's West Corporation Experience June 1999 - July 2010
Job Enterprise Architect at First National Bank of Omaha
Industry Information Technology and Services
Experience
First National Bank of Omaha August 2015 - Present
Citrix May 2015 - August 2015
First National Bank of Omaha June 2014 - May 2015
First National Bank of Omaha March 2014 - June 2014
First National Bank of Omaha June 2012 - March 2014
Palfinger North America Group July 2010 - June 2012
West Corporation June 1999 - July 2010
Skills
Citrix, SCCM, Active Directory, Citrix Metaframe, Troubleshooting, Windows, Virtualization, Windows Server, Data Center, ITIL, Windows Server 2003, XenServer, Windows Server 2008, Xen, Servers, Group Policy, HP, Storage Area Networks, Windows 7, Firewalls, SQL Server, IT Management, Network Administration, Cloud Computing, Problem Solving, System Administration, Server Architecture, IIS, Hardware, Computer Hardware, Operating Systems, Microsoft Office, VDI, System Deployment, Application..., Business Continuity, Microsoft Technologies, Incident Management, IT Service Management, IT Operations, Service Desk, Enterprise Architecture, PCI DSS, Vendor Management, Cisco UCS, Infrastructure, Call Center, IT Strategy, Microsoft SQL Server
Education
ECPI University 1998 — 1999
Associate's degree, Computer Science
First National Bank of Omaha August 2015 - Present
Citrix May 2015 - August 2015
First National Bank of Omaha June 2014 - May 2015
First National Bank of Omaha March 2014 - June 2014
First National Bank of Omaha June 2012 - March 2014
Palfinger North America Group July 2010 - June 2012
West Corporation June 1999 - July 2010
Skills
Citrix, SCCM, Active Directory, Citrix Metaframe, Troubleshooting, Windows, Virtualization, Windows Server, Data Center, ITIL, Windows Server 2003, XenServer, Windows Server 2008, Xen, Servers, Group Policy, HP, Storage Area Networks, Windows 7, Firewalls, SQL Server, IT Management, Network Administration, Cloud Computing, Problem Solving, System Administration, Server Architecture, IIS, Hardware, Computer Hardware, Operating Systems, Microsoft Office, VDI, System Deployment, Application..., Business Continuity, Microsoft Technologies, Incident Management, IT Service Management, IT Operations, Service Desk, Enterprise Architecture, PCI DSS, Vendor Management, Cisco UCS, Infrastructure, Call Center, IT Strategy, Microsoft SQL Server
Education
ECPI University 1998 — 1999
Associate's degree, Computer Science
John Longest's West Corporation Experience 2000 - 2006
Job Executive, Enterprise Accounts at Sutherland Global Services
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services January 2010 - Present
Teleperformance January 2008 - December 2009
J.Longest Enterprises, Inc. 2006 - 2007
West Corporation 2000 - 2006
Skills
Telecommunications, Call Center, Strategy, BPO, Outsourcing, Leadership, Enterprise Software, Business Development, Account Management, New Business Development, Call Centers, Customer Experience
Education
Eastern Illinois University
BS, Industrial Technology
Sutherland Global Services January 2010 - Present
Teleperformance January 2008 - December 2009
J.Longest Enterprises, Inc. 2006 - 2007
West Corporation 2000 - 2006
Skills
Telecommunications, Call Center, Strategy, BPO, Outsourcing, Leadership, Enterprise Software, Business Development, Account Management, New Business Development, Call Centers, Customer Experience
Education
Eastern Illinois University
BS, Industrial Technology
Troy DeLatte's West Corporation Experience August 2001 - June 2007
Job Online Revenue Manager at Magnuson Hotels
Industry Hospitality
Experience
Magnuson Hotels July 2007 - Present
West Corporation August 2001 - June 2007
Skills
Sales Management, Customer Service, Performance Management, Customer Satisfaction, Sales, Management, Account Management, Training, Event Management
Education
Eastern Washington University 1989 — 1995
Bachelor's Degree, Communication and Media Studies, 2.950
Magnuson Hotels July 2007 - Present
West Corporation August 2001 - June 2007
Skills
Sales Management, Customer Service, Performance Management, Customer Satisfaction, Sales, Management, Account Management, Training, Event Management
Education
Eastern Washington University 1989 — 1995
Bachelor's Degree, Communication and Media Studies, 2.950
Wyatt Haines's West Corporation Experience December 2006 - February 2013
Job Vice President, Financing Strategies at POET
Industry Renewables & Environment
Experience
POET February 2013 - Present
West Corporation December 2006 - February 2013
Ag Equity Advisors November 2005 - November 2007
RSM EquiCo September 2004 - December 2005
Miller Ventures April 2002 - October 2004
Polaris Industries November 2002 - July 2003
IFL and CFL Football Leagues 2001 - 2002
Skills
Mergers, Strategic Partnerships, Due Diligence, Process Improvement, Management, Budgets, Investments, Negotiation, Business Valuation, Project Planning, Real Estate, Equities, Telecommunications
Education
The University of South Dakota 2002 — 2003
Master of Business Administration
The University of South Dakota 1998 — 2000
Bachelor of Science – Business Administration
Dakota Wesleyan University 1995 — 1998
Business / Psychology
POET February 2013 - Present
West Corporation December 2006 - February 2013
Ag Equity Advisors November 2005 - November 2007
RSM EquiCo September 2004 - December 2005
Miller Ventures April 2002 - October 2004
Polaris Industries November 2002 - July 2003
IFL and CFL Football Leagues 2001 - 2002
Skills
Mergers, Strategic Partnerships, Due Diligence, Process Improvement, Management, Budgets, Investments, Negotiation, Business Valuation, Project Planning, Real Estate, Equities, Telecommunications
Education
The University of South Dakota 2002 — 2003
Master of Business Administration
The University of South Dakota 1998 — 2000
Bachelor of Science – Business Administration
Dakota Wesleyan University 1995 — 1998
Business / Psychology
Bobbi Jo Kyte's West Corporation Experience 2002 - 2003
Job Senior Manager at Union Pacific Railroad
Industry Human Resources
Experience
Union Pacific 2004 - Present
Apex Consulting Group 2003 - 2004
West Corporation 2002 - 2003
Mutual of Omaha 2000 - 2002
Skills
SDLC, Agile Methodologies, Process Improvement, PeopleSoft, Project Management, SQL, CRM
Education
Dakota State University 2004 — 2007
MS, Management Information Systems
Dakota State University 1998 — 2000
BS, Information Systems
The University of South Dakota 1996 — 1998
Business Administration
Union Pacific 2004 - Present
Apex Consulting Group 2003 - 2004
West Corporation 2002 - 2003
Mutual of Omaha 2000 - 2002
Skills
SDLC, Agile Methodologies, Process Improvement, PeopleSoft, Project Management, SQL, CRM
Education
Dakota State University 2004 — 2007
MS, Management Information Systems
Dakota State University 1998 — 2000
BS, Information Systems
The University of South Dakota 1996 — 1998
Business Administration
Tony Dommenick's West Corporation Experience September 2004 - Present
Job Owner at AD Properties64, LLC
Industry Telecommunications
Experience
Alorica October 2004 - Present
West Corporation September 2004 - Present
AD Properties64, LLC October 1999 - Present
Skills
Leadership, Call Centers, Management, Customer Satisfaction, Telecommunications, Vendor Management, Customer Experience, Team Building, Outsourcing, Team Leadership, Coaching, Customer Retention, Cross-functional Team..., Process Improvement, Team Management, Training, Entrepreneurship, IVR, Performance Management, Change Management, Project Management, Business Process..., Account Management, Small Business, Call Center, Troubleshooting, Start-ups, Contact Centers, Operations Management, CRM, Executive Management, Program Management, Budgets, Strategic Planning, Time Management, Business Planning, Quality Assurance, Property Management, Real Estate, BPO
Education
Davenport University 1986 — 1987
Accounting and Business/Management
Finlandia University 1983 — 1985
Associate of Arts (A.A.), Accounting and Business/Management
Alorica October 2004 - Present
West Corporation September 2004 - Present
AD Properties64, LLC October 1999 - Present
Skills
Leadership, Call Centers, Management, Customer Satisfaction, Telecommunications, Vendor Management, Customer Experience, Team Building, Outsourcing, Team Leadership, Coaching, Customer Retention, Cross-functional Team..., Process Improvement, Team Management, Training, Entrepreneurship, IVR, Performance Management, Change Management, Project Management, Business Process..., Account Management, Small Business, Call Center, Troubleshooting, Start-ups, Contact Centers, Operations Management, CRM, Executive Management, Program Management, Budgets, Strategic Planning, Time Management, Business Planning, Quality Assurance, Property Management, Real Estate, BPO
Education
Davenport University 1986 — 1987
Accounting and Business/Management
Finlandia University 1983 — 1985
Associate of Arts (A.A.), Accounting and Business/Management
Erika Durlin's West Corporation Experience September 2013 - January 2015
Job HR Generalist & Aerospace Technical Recruiter at Keltia Design, Inc.
Industry Human Resources
Experience
Keltia Design, Inc.- Aerospace Recruitment, CATIA , Solidworks Training, Engineering Design Services May 2015 - Present
West Corporation September 2013 - January 2015
Clarins USA February 2013 - September 2013
Kohl's Department Stores August 2012 - February 2013
Skills
Organizing, Analytics, Customer Relations, Market Research, Social Media Marketing, Marketing Strategy, Customer Service, Retail, Facebook, Marketing, Leadership, Organization, Social Networking, Training, Inventory Management, Event Planning, CRM, Customer Satisfaction, Sales, Account Management, Call Centers, Sales Management, Team Building, Management, Recruiting
Education
Buena Vista University 2012 — 2013
Bachelor's degree, Management & Human Resources
Iowa State University - College of Business 2011 — 2012
Business, Management, Marketing, and Related Support Services
Des Moines Area Community College 2008 — 2010
Associates, Marketing
Keltia Design, Inc.- Aerospace Recruitment, CATIA , Solidworks Training, Engineering Design Services May 2015 - Present
West Corporation September 2013 - January 2015
Clarins USA February 2013 - September 2013
Kohl's Department Stores August 2012 - February 2013
Skills
Organizing, Analytics, Customer Relations, Market Research, Social Media Marketing, Marketing Strategy, Customer Service, Retail, Facebook, Marketing, Leadership, Organization, Social Networking, Training, Inventory Management, Event Planning, CRM, Customer Satisfaction, Sales, Account Management, Call Centers, Sales Management, Team Building, Management, Recruiting
Education
Buena Vista University 2012 — 2013
Bachelor's degree, Management & Human Resources
Iowa State University - College of Business 2011 — 2012
Business, Management, Marketing, and Related Support Services
Des Moines Area Community College 2008 — 2010
Associates, Marketing
Penny Majeski's West Corporation Experience July 2012 - Present
Job Vice President Human Resources Employee Relations at West Corporation
Industry Human Resources
Experience
West Corporation July 2012 - Present
West Teleservices May 2005 - Present
Omnium Worldwide, Inc. April 1998 - May 2005
Sitel 1993 - 1997
Skills
Employee Relations, Performance Management, Employee Benefits, Leadership Development, Recruiting, Succession Planning, Talent Management, Talent Acquisition, Coaching, Process Improvement, Team Building, Human Resources, Employee Engagement, Organizational..., Strategic Planning, Training, Call Center, HR Policies, Workforce Planning, Personnel Management, Benefits Administration, Vendor Management, Leadership, Hiring, Employee Training, Employment Law, EEO, Operations Management, Interviews, Call Centers, Onboarding, Conflict Resolution, PeopleSoft, Deferred Compensation, FMLA, HRIS, Applicant Tracking...
Education
Creighton University School of Law 2000 — 2005
JD, Law
West Corporation July 2012 - Present
West Teleservices May 2005 - Present
Omnium Worldwide, Inc. April 1998 - May 2005
Sitel 1993 - 1997
Skills
Employee Relations, Performance Management, Employee Benefits, Leadership Development, Recruiting, Succession Planning, Talent Management, Talent Acquisition, Coaching, Process Improvement, Team Building, Human Resources, Employee Engagement, Organizational..., Strategic Planning, Training, Call Center, HR Policies, Workforce Planning, Personnel Management, Benefits Administration, Vendor Management, Leadership, Hiring, Employee Training, Employment Law, EEO, Operations Management, Interviews, Call Centers, Onboarding, Conflict Resolution, PeopleSoft, Deferred Compensation, FMLA, HRIS, Applicant Tracking...
Education
Creighton University School of Law 2000 — 2005
JD, Law
Thomas Kranda MA, CCP's West Corporation Experience July 2004 - June 2005
Job Experienced compensation professional
Industry Maritime
Experience
Ports America June 2011 - February 2013
Equinox Payments 2013 - 2013
Banner Health System March 2008 - June 2010
Compensation Solutions November 2002 - February 2008
West Corporation July 2004 - June 2005
Compaq Computer Corporation July 2000 - November 2002
Empire Fire & Marine April 1998 - June 2000
Physicians Mutual October 1983 - March 1998
Kessler, Kennedy & Associates December 1980 - October 1983
Skills
Deferred Compensation, HRIS, Compensation & Benefits..., Job Analysis, Personnel Management, Organizational..., Performance Management, Succession Planning, Job Descriptions, Training, Leadership, Job Evaluation, Onboarding, Talent Acquisition, Employee Relations, Talent Management, Compensation & Benefit, Employee Benefits, Compensation & Benefits, Incentive Programs, Human Resources
Education
Creighton University
Bachelor of Science, Industrial Relations & Psychology
University of Nebraska
Master of Arts, Industrial/Organizational Psychology
Ports America June 2011 - February 2013
Equinox Payments 2013 - 2013
Banner Health System March 2008 - June 2010
Compensation Solutions November 2002 - February 2008
West Corporation July 2004 - June 2005
Compaq Computer Corporation July 2000 - November 2002
Empire Fire & Marine April 1998 - June 2000
Physicians Mutual October 1983 - March 1998
Kessler, Kennedy & Associates December 1980 - October 1983
Skills
Deferred Compensation, HRIS, Compensation & Benefits..., Job Analysis, Personnel Management, Organizational..., Performance Management, Succession Planning, Job Descriptions, Training, Leadership, Job Evaluation, Onboarding, Talent Acquisition, Employee Relations, Talent Management, Compensation & Benefit, Employee Benefits, Compensation & Benefits, Incentive Programs, Human Resources
Education
Creighton University
Bachelor of Science, Industrial Relations & Psychology
University of Nebraska
Master of Arts, Industrial/Organizational Psychology
Sherra Eutsler's West Corporation Experience June 2003 - October 2008
Job Delegate Relations Coordinator at People to People Ambassador Programs
Industry Consumer Services
Experience
People to People Ambassador Programs May 2009 - Present
Red Lion Hotels Corporation June 2003 - October 2008
West Corporation June 2003 - October 2008
Education
Eastern Washington University 1996 — 2003
English
Spokane Falls Community College 1991 — 1995
AA, Libral Arts
University of Phoenix
BS, Business/Organizational Innovation
People to People Ambassador Programs May 2009 - Present
Red Lion Hotels Corporation June 2003 - October 2008
West Corporation June 2003 - October 2008
Education
Eastern Washington University 1996 — 2003
English
Spokane Falls Community College 1991 — 1995
AA, Libral Arts
University of Phoenix
BS, Business/Organizational Innovation
Liza Ross's West Corporation Experience September 2009 - October 2014
Job Sales Manager at West Business Services
Industry Consumer Goods
Experience
West Business Services October 2014 - Present
West Corporation September 2009 - October 2014
Hancock Lumber April 2004 - May 2009
Skills
Microsoft Office, Customer Service, Photoshop, PowerPoint, Merchandising, Microsoft Excel, Marketing, Microsoft Word, Leadership, Sales, Team Building, Strategic Planning, Customer Satisfaction, Sales Management, Team Leadership, Retail, Account Management, Sales Operations, Management, Forecasting, Time Management, Key Account Management, Negotiation, Sales Process, Sales Presentations, B2B
Education
Drexel University 1997 — 2000
Bachelor of Science (B.S.), Interior Design
Drexel University 1997 — 2000
Bachelor of Science (B.S.), Interior Design
West Business Services October 2014 - Present
West Corporation September 2009 - October 2014
Hancock Lumber April 2004 - May 2009
Skills
Microsoft Office, Customer Service, Photoshop, PowerPoint, Merchandising, Microsoft Excel, Marketing, Microsoft Word, Leadership, Sales, Team Building, Strategic Planning, Customer Satisfaction, Sales Management, Team Leadership, Retail, Account Management, Sales Operations, Management, Forecasting, Time Management, Key Account Management, Negotiation, Sales Process, Sales Presentations, B2B
Education
Drexel University 1997 — 2000
Bachelor of Science (B.S.), Interior Design
Drexel University 1997 — 2000
Bachelor of Science (B.S.), Interior Design
Pam Rymer's West Corporation Experience November 2013 - Present
Job Finance and Human Resources
Industry Human Resources
Experience
West Corporation November 2013 - Present
YWCA of Youngstown May 1991 - Present
YWCA of Youngstown May 1991 - March 2011
YWCA May 1991 - March 2011
Savolti Cheese January 1989 - January 1991
Amweld Building Products January 1987 - January 1989
Alcan Building Products January 1981 - January 1984
Trumbull County Joint Vocational School January 1980 - January 1982
Huron Valley National Bank January 1973 - January 1977
Skills
Employee Relations, Finance, Account Reconciliation, Strategic Planning, Customer Service, Outlook, Operating Budgets, Budget Reconciliation, General Accounting, Payroll, ADP Payroll, Payroll Taxes, Employee Benefits, Accounts Payable, Accounts Receivable, Monthly Close, Year-end Close, Job Descriptions, Employee Handbooks, Employee Training, Negotiation, Operations Management
Education
Youngstown State University 1978 — 1980
BS in Business Admin, Accounting and Business/Management
Youngstown State University
B.S, Business Administration; Accounting
Eastern Michigan University 1976 — 1978
none, Business Administration and Management, General
West Corporation November 2013 - Present
YWCA of Youngstown May 1991 - Present
YWCA of Youngstown May 1991 - March 2011
YWCA May 1991 - March 2011
Savolti Cheese January 1989 - January 1991
Amweld Building Products January 1987 - January 1989
Alcan Building Products January 1981 - January 1984
Trumbull County Joint Vocational School January 1980 - January 1982
Huron Valley National Bank January 1973 - January 1977
Skills
Employee Relations, Finance, Account Reconciliation, Strategic Planning, Customer Service, Outlook, Operating Budgets, Budget Reconciliation, General Accounting, Payroll, ADP Payroll, Payroll Taxes, Employee Benefits, Accounts Payable, Accounts Receivable, Monthly Close, Year-end Close, Job Descriptions, Employee Handbooks, Employee Training, Negotiation, Operations Management
Education
Youngstown State University 1978 — 1980
BS in Business Admin, Accounting and Business/Management
Youngstown State University
B.S, Business Administration; Accounting
Eastern Michigan University 1976 — 1978
none, Business Administration and Management, General
Beth Sanborn's West Corporation Experience February 2009 - November 2011
Job Education Consultant
Industry Education Management
Experience
Bellevue University February 2013 - July 2015
AIM Institute December 2011 - July 2012
West Corporation February 2009 - November 2011
Millard Public Schools August 1994 - August 2007
Skills
Instructional Design, Teaching, Curriculum Design, Curriculum Development, Classroom, E-Learning, Educational Technology, Instructional Technology, Captivate, Microsoft Word, Educational Leadership, Education, Creativity, Innovation, Content Development, Enthusiasm to learn, Common Core State..., Problem-based Learning, Research, Adult Education, Classroom Management, Student Engagement, Scenario, Websites, PowerPoint, Podcasting, Career Skills, Career Education, Information Technology, Training, Leadership, Distance Learning, Learning Management, Learning Management..., Needs Analysis
Education
Doane College 1993 — 1997
Master of Education, Curriculum and Instruction
Doane College 1989 — 1993
Bachelor of Arts, Elementary Education
Bellevue East 1986 — 1989
Bellevue University February 2013 - July 2015
AIM Institute December 2011 - July 2012
West Corporation February 2009 - November 2011
Millard Public Schools August 1994 - August 2007
Skills
Instructional Design, Teaching, Curriculum Design, Curriculum Development, Classroom, E-Learning, Educational Technology, Instructional Technology, Captivate, Microsoft Word, Educational Leadership, Education, Creativity, Innovation, Content Development, Enthusiasm to learn, Common Core State..., Problem-based Learning, Research, Adult Education, Classroom Management, Student Engagement, Scenario, Websites, PowerPoint, Podcasting, Career Skills, Career Education, Information Technology, Training, Leadership, Distance Learning, Learning Management, Learning Management..., Needs Analysis
Education
Doane College 1993 — 1997
Master of Education, Curriculum and Instruction
Doane College 1989 — 1993
Bachelor of Arts, Elementary Education
Bellevue East 1986 — 1989
Phil Rodan's West Corporation Experience October 2007 - February 2008
Job Student at Keller Graduate School of Management
Industry Human Resources
Experience
Aon Hewitt February 2008 - July 2008
Aon Hewitt February 2008 - July 2008
United States Navy Reserves February 2006 - July 2008
United States Navy Reserves February 2006 - July 2008
West Corporation October 2007 - February 2008
West Corporation October 2007 - February 2008
Bingo Magic August 2006 - September 2007
Bingo Magic August 2006 - September 2007
US Navy July 2000 - February 2006
US Navy July 2000 - February 2006
Education
Harper College 2008 — 2009
Keller Graduate School of Management of DeVry University
MBA, Information Systems
DeVry University
Bachelor of Science, Technical Management; Enterprise Systems
DeVry University
Bachelor of Science, Technical Management; Enterprise Systems
Aon Hewitt February 2008 - July 2008
Aon Hewitt February 2008 - July 2008
United States Navy Reserves February 2006 - July 2008
United States Navy Reserves February 2006 - July 2008
West Corporation October 2007 - February 2008
West Corporation October 2007 - February 2008
Bingo Magic August 2006 - September 2007
Bingo Magic August 2006 - September 2007
US Navy July 2000 - February 2006
US Navy July 2000 - February 2006
Education
Harper College 2008 — 2009
Keller Graduate School of Management of DeVry University
MBA, Information Systems
DeVry University
Bachelor of Science, Technical Management; Enterprise Systems
DeVry University
Bachelor of Science, Technical Management; Enterprise Systems
Jena Wittwer's West Corporation Experience May 2008 - August 2008
Job CPA, Supervising Audit Senior Stockman Kast Ryan & Co
Industry Accounting
Experience
Stockman Kast Ryan + Company, LLP May 2013 - Present
KPMG 2010 - September 2012
Iowa Association of School Boards August 2006 - December 2009
West Corporation May 2008 - August 2008
Skills
Account Reconciliation, Sarbanes-Oxley, Financial Analysis, Internal Audit, GAAP
Education
Drake University 2009 — 2010
Masters, Accountancy
Drake University 2005 — 2010
BSBA, Accounting and Finance
Stockman Kast Ryan + Company, LLP May 2013 - Present
KPMG 2010 - September 2012
Iowa Association of School Boards August 2006 - December 2009
West Corporation May 2008 - August 2008
Skills
Account Reconciliation, Sarbanes-Oxley, Financial Analysis, Internal Audit, GAAP
Education
Drake University 2009 — 2010
Masters, Accountancy
Drake University 2005 — 2010
BSBA, Accounting and Finance
Edward Calado's West Corporation Experience May 2013 - Present
Job Sales Associate at West Business Services
Industry Legal Services
Experience
West Corporation May 2013 - Present
TDS Telecommunications Corp. June 2010 - March 2013
Lands' End November 2007 - February 2009
US Army November 2000 - March 2008
Metavante June 2006 - September 2007
Skills
Telecommunications, Call Centers, Managed Services, Account Management, Team Leadership, Customer Service, Solution Selling, Strategic Planning, Paralegals, Legal Research, Legal Writing, Legal Assistance, Military Justice, Criminal Justice
Education
Madison Area Technical College 2009 — 2010
Post-Baccalaureate Paralegal Certificate, Paralegal Studies, Dean's List
Drake University Law School 1995 — 1998
Juris Doctor, Tort Law and First Amendment Legal Studies
University of Wisconsin-Madison 1989 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
West Corporation May 2013 - Present
TDS Telecommunications Corp. June 2010 - March 2013
Lands' End November 2007 - February 2009
US Army November 2000 - March 2008
Metavante June 2006 - September 2007
Skills
Telecommunications, Call Centers, Managed Services, Account Management, Team Leadership, Customer Service, Solution Selling, Strategic Planning, Paralegals, Legal Research, Legal Writing, Legal Assistance, Military Justice, Criminal Justice
Education
Madison Area Technical College 2009 — 2010
Post-Baccalaureate Paralegal Certificate, Paralegal Studies, Dean's List
Drake University Law School 1995 — 1998
Juris Doctor, Tort Law and First Amendment Legal Studies
University of Wisconsin-Madison 1989 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Edgar Long, Jr.'s West Corporation Experience December 2009 - November 2010
Job Technical Advisor at Apple
Industry Consumer Services
Experience
Apple June 2014 - Present
Alpine Access November 2010 - June 2014
Henry Ford College February 2007 - December 2010
West Corporation December 2009 - November 2010
GameStop September 2006 - January 2007
Burger King October 2005 - September 2006
Skills
Troubleshooting, Inventory Management, Data Entry, Help Desk Support, Customer Service, Call Centers, Laptops, Technical Support, Computer Hardware, Printers, Customer Experience, Software Documentation, Customer Satisfaction, Sales
Education
Eastern Michigan University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Assurance
Henry Ford College 2006 — 2010
Computer Information Systems
Henry Ford High School 2002 — 2006
High School Diploma, General Studies
Apple June 2014 - Present
Alpine Access November 2010 - June 2014
Henry Ford College February 2007 - December 2010
West Corporation December 2009 - November 2010
GameStop September 2006 - January 2007
Burger King October 2005 - September 2006
Skills
Troubleshooting, Inventory Management, Data Entry, Help Desk Support, Customer Service, Call Centers, Laptops, Technical Support, Computer Hardware, Printers, Customer Experience, Software Documentation, Customer Satisfaction, Sales
Education
Eastern Michigan University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Assurance
Henry Ford College 2006 — 2010
Computer Information Systems
Henry Ford High School 2002 — 2006
High School Diploma, General Studies
Edward Halter's West Corporation Experience March 2004 - August 2007
Job customer service representative at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless September 2007 - Present
West Corporation March 2004 - August 2007
Education
David N. Myers University 1967 — 1971
BS, Accounting
Verizon Wireless September 2007 - Present
West Corporation March 2004 - August 2007
Education
David N. Myers University 1967 — 1971
BS, Accounting
Tyson Thormodsgaard's West Corporation Experience September 2013 - April 2015
Job Software Engineer at West Interactive
Industry Telecommunications
Experience
AASKI Technology April 2015 - Present
West Corporation September 2013 - April 2015
West Interactive January 2008 - September 2013
West Interactive July 2005 - January 2008
Citi May 2000 - July 2005
Skills
Unix, Perl, Shell Scripting, Software Development, Unix Shell Scripting, IVR, VXML, SQL, Linux, TCP/IP, CVS, XML, VoIP, Microsoft SQL Server, Informix, Agile Methodologies, Java, JavaScript
Education
Dakota State University 1998 — 2005
Bachelor of Science (B.S.), Computer Science
AASKI Technology April 2015 - Present
West Corporation September 2013 - April 2015
West Interactive January 2008 - September 2013
West Interactive July 2005 - January 2008
Citi May 2000 - July 2005
Skills
Unix, Perl, Shell Scripting, Software Development, Unix Shell Scripting, IVR, VXML, SQL, Linux, TCP/IP, CVS, XML, VoIP, Microsoft SQL Server, Informix, Agile Methodologies, Java, JavaScript
Education
Dakota State University 1998 — 2005
Bachelor of Science (B.S.), Computer Science
Jenice Curry's West Corporation Experience March 2003 - July 2010
Job Client Services Program Manager
Industry Management Consulting
Experience
West Corporation March 2003 - July 2010
Skills
Management, Telecommunications, Customer Service, Sales, Team Leadership, Leadership, Account Management, Training, Team Building, Business Development, Network Security, Consulting, Project Planning, Call Centers, Agile Methodologies, Software Project..., Process Improvement, Vendor Management, IVR, VoIP, Product Management, Call Center, Integration, Visio, Mobile Devices, Program Management, Project Management
Education
ECPI University 2013 — 2014
Associate's degree, Network Security, 3.8
West Corporation March 2003 - July 2010
Skills
Management, Telecommunications, Customer Service, Sales, Team Leadership, Leadership, Account Management, Training, Team Building, Business Development, Network Security, Consulting, Project Planning, Call Centers, Agile Methodologies, Software Project..., Process Improvement, Vendor Management, IVR, VoIP, Product Management, Call Center, Integration, Visio, Mobile Devices, Program Management, Project Management
Education
ECPI University 2013 — 2014
Associate's degree, Network Security, 3.8
Sharyn Swinton's West Corporation Experience February 2008 - Present
Job Information Technology Professional
Industry Information Technology and Services
Experience
West Corporation February 2008 - Present
CenturyLink October 1987 - December 2000
Education
DeVry Institute of Technology 1985 — 1987
Bachelor's degree, Computer Software Engineering
West Corporation February 2008 - Present
CenturyLink October 1987 - December 2000
Education
DeVry Institute of Technology 1985 — 1987
Bachelor's degree, Computer Software Engineering
Joanne De Silva's West Corporation Experience April 2006 - July 2008
Job Administrative Assistant
Industry Marketing and Advertising
Experience
Arnold Magnetics Corp April 2013 - Present
DAVI, Inc July 2008 - April 2011
West Corporation April 2006 - July 2008
Quanser Consulting May 2003 - January 2006
Howtech Cables & Installation February 1998 - May 2003
Electronic Illumination Ltd July 1989 - February 1998
Education
Durham College
High School Diploma
Arnold Magnetics Corp April 2013 - Present
DAVI, Inc July 2008 - April 2011
West Corporation April 2006 - July 2008
Quanser Consulting May 2003 - January 2006
Howtech Cables & Installation February 1998 - May 2003
Electronic Illumination Ltd July 1989 - February 1998
Education
Durham College
High School Diploma
Orlin Anderson's West Corporation Experience November 2010 - June 2011
Job Aspiring Human Resource Representative
Industry Human Resources
Experience
EASTERN WASHINGTON UNIVERSITY September 2013 - June 2015
Caterpillar Inc. June 2013 - July 2013
Spokane Falls Community College September 2011 - June 2013
West Corporation November 2010 - June 2011
Aflac November 2009 - March 2011
US Navy November 1999 - October 2009
Skills
Employee Relations, Staff Training &..., Team Leadership, Counseling & Advising, Policy & Procedure..., Ccommunications &..., Planning & Scheduling, Recording & Reporting, Tracking & Monitoring, Regulatory Compliance, Conflict Resolution, Time & Resource..., Follow-Up & Problem..., Research, Microsoft Office, Customer Service, Public Speaking, PowerPoint, Leadership, Time Management
Education
Eastern Washington University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management, 3.6
Spokane Falls Community College 2011 — 2013
Associate of Arts (A.A.), 3.54
EASTERN WASHINGTON UNIVERSITY September 2013 - June 2015
Caterpillar Inc. June 2013 - July 2013
Spokane Falls Community College September 2011 - June 2013
West Corporation November 2010 - June 2011
Aflac November 2009 - March 2011
US Navy November 1999 - October 2009
Skills
Employee Relations, Staff Training &..., Team Leadership, Counseling & Advising, Policy & Procedure..., Ccommunications &..., Planning & Scheduling, Recording & Reporting, Tracking & Monitoring, Regulatory Compliance, Conflict Resolution, Time & Resource..., Follow-Up & Problem..., Research, Microsoft Office, Customer Service, Public Speaking, PowerPoint, Leadership, Time Management
Education
Eastern Washington University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management, 3.6
Spokane Falls Community College 2011 — 2013
Associate of Arts (A.A.), 3.54
Raymond Coney's West Corporation Experience June 2007 - August 2008
Job Contact Representative at Internal Revenue Service
Industry Accounting
Experience
Internal Revenue Service November 2011 - Present
Kuhn's October 2009 - June 2012
United States Postal Service July 2011 - November 2011
West Corporation June 2007 - August 2008
Schrader Group Architecture, LLC September 2006 - December 2006
Education
Chatham University 2009 — 2011
Masters, Accounting
DePauw University 2003 — 2007
Bachelors, English Writing
Chaney
Chaney
Classes Youngstown State University
Post Bachelor; a Master's, business and accounting; Accounting
The Philadelphia Center
Internal Revenue Service November 2011 - Present
Kuhn's October 2009 - June 2012
United States Postal Service July 2011 - November 2011
West Corporation June 2007 - August 2008
Schrader Group Architecture, LLC September 2006 - December 2006
Education
Chatham University 2009 — 2011
Masters, Accounting
DePauw University 2003 — 2007
Bachelors, English Writing
Chaney
Chaney
Classes Youngstown State University
Post Bachelor; a Master's, business and accounting; Accounting
The Philadelphia Center
Thomas Berowski's West Corporation Experience June 2010 - Present
Job Vice President International Tax Strategies at West Corporation
Industry Telecommunications
Experience
West Corporation June 2010 - Present
Education
Drake University 1971 — 1975
B.S. Accounting, Accounting
West Corporation June 2010 - Present
Education
Drake University 1971 — 1975
B.S. Accounting, Accounting
art franks's West Corporation Experience November 2000 - February 2012
Job Operation tech/Infinite Solutions/IBM
Industry Information Technology and Services
Experience
Infinite solutions/IBM July 2013 - Present
VincentBenjamin 2013 - 2013
West Corporation November 2000 - February 2012
NOC/ISOC Operator /Intrado August 2000 - February 2012
Unemployment 2012 - 2012
IBM Global Services March 1999 - November 2000
Tek-system February 1999 - September 1999
Skills
TCP/IP, VoIP, WAN, Switches, Cisco Technologies, Routers, Network Administration, Troubleshooting, Technical Support, Networking, Cisco IOS, Cisco Routers, Software Installation, Wireless, Help Desk Support, Frame Relay, BMC Remedy, Testing
Education
DeVry University 2009 — 2014
Bachalor of Computer Science, technical management, 3.2
DeVry University 2009 — 2014
Bachelor of Science Degree, Technical Management
Front Range Community College 2001 — 2009
Associate degree, IT
Infinite solutions/IBM July 2013 - Present
VincentBenjamin 2013 - 2013
West Corporation November 2000 - February 2012
NOC/ISOC Operator /Intrado August 2000 - February 2012
Unemployment 2012 - 2012
IBM Global Services March 1999 - November 2000
Tek-system February 1999 - September 1999
Skills
TCP/IP, VoIP, WAN, Switches, Cisco Technologies, Routers, Network Administration, Troubleshooting, Technical Support, Networking, Cisco IOS, Cisco Routers, Software Installation, Wireless, Help Desk Support, Frame Relay, BMC Remedy, Testing
Education
DeVry University 2009 — 2014
Bachalor of Computer Science, technical management, 3.2
DeVry University 2009 — 2014
Bachelor of Science Degree, Technical Management
Front Range Community College 2001 — 2009
Associate degree, IT
Emily Clavel's West Corporation Experience June 2008 - July 2010
Job Detail oriented trainer/training manager.
Industry Outsourcing/Offshoring
Experience
Safeco Insurance January 2013 - Present
Pitney Bowes April 2012 - Present
Sykes August 2010 - March 2012
West Corporation June 2008 - July 2010
West Corporation February 2005 - June 2008
Skills
Call Center, Performance Management, Training, Training Delivery, Training Needs Analysis, Employee Relations, Customer Satisfaction, Employee Training, Employee Engagement, Customer Experience, Customer Service, Coaching, Call Centers, Management, CRM, Leadership, Customer Retention, Program Management, Team Management
Education
Eastern Washington University 2000 — 2002
Bachelor's degree, Elementary Education and Teaching
Safeco Insurance January 2013 - Present
Pitney Bowes April 2012 - Present
Sykes August 2010 - March 2012
West Corporation June 2008 - July 2010
West Corporation February 2005 - June 2008
Skills
Call Center, Performance Management, Training, Training Delivery, Training Needs Analysis, Employee Relations, Customer Satisfaction, Employee Training, Employee Engagement, Customer Experience, Customer Service, Coaching, Call Centers, Management, CRM, Leadership, Customer Retention, Program Management, Team Management
Education
Eastern Washington University 2000 — 2002
Bachelor's degree, Elementary Education and Teaching
John Mailand's West Corporation Experience October 2012 - Present
Job sr. linux systems administrator at West Corporation
Industry Computer Networking
Experience
West Corporation October 2012 - Present
quality communications inc April 2000 - October 2012
Skills
Network Administration, Active Directory, Servers, DHCP, System Administration, DNS, TCP/IP, Windows Server 2003, XP, Network Security, Operating Systems, Switches, Routers, VMware, Windows Server, Software Installation, Antivirus, Virtualization, Laptops, Troubleshooting, Workstations, VPN, Windows, Security, Linux, Wireless Networking, Printers, Windows XP Professional, Unix, Server Administration, Hubs, WAN, LAN/WAN, Windows 7, Computer Hardware, Hardware, Firewalls, Desktop Support, File Servers, Norton Ghost, VNC, NT 4.0, Windows Server 2008, Dell PowerEdge Servers, VMware Server, Microsoft Operating..., VMware Workstation, Network Hardware, Server Hardware, Router Configuration
Education
Doane College 1976 — 1980
ba, math
West Corporation October 2012 - Present
quality communications inc April 2000 - October 2012
Skills
Network Administration, Active Directory, Servers, DHCP, System Administration, DNS, TCP/IP, Windows Server 2003, XP, Network Security, Operating Systems, Switches, Routers, VMware, Windows Server, Software Installation, Antivirus, Virtualization, Laptops, Troubleshooting, Workstations, VPN, Windows, Security, Linux, Wireless Networking, Printers, Windows XP Professional, Unix, Server Administration, Hubs, WAN, LAN/WAN, Windows 7, Computer Hardware, Hardware, Firewalls, Desktop Support, File Servers, Norton Ghost, VNC, NT 4.0, Windows Server 2008, Dell PowerEdge Servers, VMware Server, Microsoft Operating..., VMware Workstation, Network Hardware, Server Hardware, Router Configuration
Education
Doane College 1976 — 1980
ba, math
Henry Sasser's West Corporation Experience March 2002 - February 2003
Job Computer Software Professional
Industry Computer Software
Experience
Sasser Consulting 1987 - Present
West Corporation March 2002 - February 2003
Skills
Microsoft SQL Server, Software Development, SQL, C#, Requirements Analysis, .NET, Unix, XML, Java
Education
Eastern Washington University 2004 — 2007
Spokane Community College 2003 — 2004
Sasser Consulting 1987 - Present
West Corporation March 2002 - February 2003
Skills
Microsoft SQL Server, Software Development, SQL, C#, Requirements Analysis, .NET, Unix, XML, Java
Education
Eastern Washington University 2004 — 2007
Spokane Community College 2003 — 2004
Jonviea Dewalt's West Corporation Experience June 2013 - Present
Job Graduate of University of Memphis
Industry Accounting
Experience
West Corporation June 2013 - Present
HR Block December 2012 - April 2013
Aramark-University of Memphis August 2010 - December 2012
Aramark-University of Memphis January 2012 - April 2012
Skills
Excel, Word, PowerPoint, Microsoft Office, Customer Service, Data Entry, Teamwork, Time Management, English, Food, Inventory Management, Telephone Skills, Administrative..., Account Reconciliation, Hospitality, Cashiering, Food Service, Sales, Microsoft Word
Education
The University of Memphis 2010 — 2012
Bachelors in Business Administration, Accounting
Dyersburg State Community College 2009 — 2010
Associate of Science, University Parallel-Business
West Corporation June 2013 - Present
HR Block December 2012 - April 2013
Aramark-University of Memphis August 2010 - December 2012
Aramark-University of Memphis January 2012 - April 2012
Skills
Excel, Word, PowerPoint, Microsoft Office, Customer Service, Data Entry, Teamwork, Time Management, English, Food, Inventory Management, Telephone Skills, Administrative..., Account Reconciliation, Hospitality, Cashiering, Food Service, Sales, Microsoft Word
Education
The University of Memphis 2010 — 2012
Bachelors in Business Administration, Accounting
Dyersburg State Community College 2009 — 2010
Associate of Science, University Parallel-Business
Joseph Lovett's West Corporation Experience June 2006 - June 2008
Job Technical Support Professional 1 at Stream Global Services
Industry Outsourcing/Offshoring
Experience
Stream Global Services March 2010 - Present
West Corporation June 2006 - June 2008
ICT Company February 2003 - June 2006
Education
Spokane Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Network Engineering
Union University 1999 — 2000
none, Chemistry
Dyersburg State Community College 1997 — 1999
Associate of Science (A.S.), Secondary Education and Teaching
Stream Global Services March 2010 - Present
West Corporation June 2006 - June 2008
ICT Company February 2003 - June 2006
Education
Spokane Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Network Engineering
Union University 1999 — 2000
none, Chemistry
Dyersburg State Community College 1997 — 1999
Associate of Science (A.S.), Secondary Education and Teaching
Jill Funaro's West Corporation Experience February 2000 - October 2005
Job Sales at First Choice
Industry Food & Beverages
Experience
First Choice May 2012 - Present
Caffé Pazzesco October 2010 - Present
West Corporation February 2000 - October 2005
Dakotah Direct September 1998 - February 2000
Skills
Program Management, Sales Process, Account Management, Training & Development, Coffee, Telecommunications, Project Management, Sales, Telemarketing, Business Development, CRM, Call Centers, Customer Satisfaction, Employee Training, Management, Marketing, Training, Team Building
Education
Eastern Washington University 1992 — 1996
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Shadle 1988 — 1991
First Choice May 2012 - Present
Caffé Pazzesco October 2010 - Present
West Corporation February 2000 - October 2005
Dakotah Direct September 1998 - February 2000
Skills
Program Management, Sales Process, Account Management, Training & Development, Coffee, Telecommunications, Project Management, Sales, Telemarketing, Business Development, CRM, Call Centers, Customer Satisfaction, Employee Training, Management, Marketing, Training, Team Building
Education
Eastern Washington University 1992 — 1996
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Shadle 1988 — 1991
Nekeesha Harris's West Corporation Experience June 2011 - Present
Job Higher Education Professional
Industry Higher Education
Experience
West Corporation June 2011 - Present
Rockdale County School System 2008 - 2011
Clayton County July 2006 - February 2008
Skills
Administrative..., Clerical Skills, File Management, Employee Files, Data Entry, Inventory Control, Medical Records, Patient Education, Patient Support, Dental Assisting, Appointment Scheduling, Front Office Support, Daily Reports, Organization &..., Time Management, Bookkeeping, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Performance Reporting, Self Assessment, Telephone Skills, Telephone Reception, Switchboard Operator, Receptionist Duties, Spreadsheets, Phone Etiquette, Office Management, Office Equipment, Multi-line Phone, Medical Transcription, Medical Terminology, Medical Coding, Medical Billing, Inventory Management, Healthcare, Filing, Fax, Customer Service, Critical Thinking, Cpr Certified, Copying, Clerical Work, Cashiering, Call Centers, 10 Key
Education
Kaplan University 2008 — 2010
Bachelor of Science (BS), Health and Wellness, General
Darton College 1999 — 2002
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
West Corporation June 2011 - Present
Rockdale County School System 2008 - 2011
Clayton County July 2006 - February 2008
Skills
Administrative..., Clerical Skills, File Management, Employee Files, Data Entry, Inventory Control, Medical Records, Patient Education, Patient Support, Dental Assisting, Appointment Scheduling, Front Office Support, Daily Reports, Organization &..., Time Management, Bookkeeping, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Performance Reporting, Self Assessment, Telephone Skills, Telephone Reception, Switchboard Operator, Receptionist Duties, Spreadsheets, Phone Etiquette, Office Management, Office Equipment, Multi-line Phone, Medical Transcription, Medical Terminology, Medical Coding, Medical Billing, Inventory Management, Healthcare, Filing, Fax, Customer Service, Critical Thinking, Cpr Certified, Copying, Clerical Work, Cashiering, Call Centers, 10 Key
Education
Kaplan University 2008 — 2010
Bachelor of Science (BS), Health and Wellness, General
Darton College 1999 — 2002
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
Nicole Marlow's West Corporation Experience 2010 - Present
Job Recent College Graduate in Accounting
Industry Accounting
Experience
West Corporation 2010 - Present
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
Education
Davenport University 2008 — 2015
Associate of Business Administration, Professional Accountancy BBA/MBA
West Corporation 2010 - Present
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
Education
Davenport University 2008 — 2015
Associate of Business Administration, Professional Accountancy BBA/MBA
Demetrius Zenn's West Corporation Experience October 2010 - June 2011
Job Patient Access Representative
Industry Health, Wellness and Fitness
Experience
Winnie Community Hospital June 2014 - Present
It Works! Global October 2014 - Present
West Corporation October 2010 - June 2011
USPS Encoding Center March 2007 - October 2007
ClientLogic July 2004 - March 2007
Beaumont Family Practice March 2004 - May 2004
Southeast Texas Medical Assoc November 2002 - December 2003
Beaumont Eye Assoc October 2001 - June 2002
Skills
Access, Anatomy, EHR, Research, Administrative..., Healthcare Management, Hospitals, Troubleshooting, Appointment Scheduling, Medical Terminology, Medical Coding, Medical Records, Microsoft Excel, Microsoft Word, Healthcare Information..., PowerPoint, EMR, Filing, Customer Service, Telephone Reception, Answering Telephones, Software Installation, Military Experience, Call Centers, Telephone Skills, Medical Billing, Accounts Receivable
Education
DeVry University 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
Lamar Institute of Technology 2003 — 2003
Certificate, Health Unit Coordinator/Ward Clerk, 3.0
Kaplan College 2000 — 2001
Diploma, Medical Assistant
Winnie Community Hospital June 2014 - Present
It Works! Global October 2014 - Present
West Corporation October 2010 - June 2011
USPS Encoding Center March 2007 - October 2007
ClientLogic July 2004 - March 2007
Beaumont Family Practice March 2004 - May 2004
Southeast Texas Medical Assoc November 2002 - December 2003
Beaumont Eye Assoc October 2001 - June 2002
Skills
Access, Anatomy, EHR, Research, Administrative..., Healthcare Management, Hospitals, Troubleshooting, Appointment Scheduling, Medical Terminology, Medical Coding, Medical Records, Microsoft Excel, Microsoft Word, Healthcare Information..., PowerPoint, EMR, Filing, Customer Service, Telephone Reception, Answering Telephones, Software Installation, Military Experience, Call Centers, Telephone Skills, Medical Billing, Accounts Receivable
Education
DeVry University 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
Lamar Institute of Technology 2003 — 2003
Certificate, Health Unit Coordinator/Ward Clerk, 3.0
Kaplan College 2000 — 2001
Diploma, Medical Assistant
Jill Curtis's West Corporation Experience January 2009 - January 2012
Job Programmer Analyst at Alorica
Industry Telecommunications
Experience
Alorica January 2012 - Present
West Corporation January 2009 - January 2012
West Corporation January 2004 - December 2008
Greenville Technology, Inc. April 2003 - January 2004
Greenville Technology, Inc. June 2000 - April 2003
West Corporation August 1995 - December 1999
Education
Dana College 1991 — 1995
Bachelor of Arts (BA), Mathematics and Computer Science
Fremont Senior High School
HS Diploma
Alorica January 2012 - Present
West Corporation January 2009 - January 2012
West Corporation January 2004 - December 2008
Greenville Technology, Inc. April 2003 - January 2004
Greenville Technology, Inc. June 2000 - April 2003
West Corporation August 1995 - December 1999
Education
Dana College 1991 — 1995
Bachelor of Arts (BA), Mathematics and Computer Science
Fremont Senior High School
HS Diploma
Habibah Gooden's West Corporation Experience October 2007 - March 2008
Job Attended NCCU
Industry Arts and Crafts
Experience
The Community Empowerment Fund December 2014 - Present
YMCA October 2013 - Present
Liberty Tax Service January 2010 - March 2010
Bath & Body Works May 2009 - March 2010
West Corporation October 2007 - March 2008
Sears, Roebuck and Co. May 1999 - January 2000
Pennsylvania College of Technology August 1998 - May 1999
Value City May 1998 - January 1999
Skills
Sales, Customer Service, Social Media, Microsoft Office, Public Speaking, Nonprofits, Event Planning
Education
NCCU 2011 — 2011
General Studies
Durham Technical Community College 2006 — 2010
Associate of Arts (A.A.), General Studies
The Community Empowerment Fund December 2014 - Present
YMCA October 2013 - Present
Liberty Tax Service January 2010 - March 2010
Bath & Body Works May 2009 - March 2010
West Corporation October 2007 - March 2008
Sears, Roebuck and Co. May 1999 - January 2000
Pennsylvania College of Technology August 1998 - May 1999
Value City May 1998 - January 1999
Skills
Sales, Customer Service, Social Media, Microsoft Office, Public Speaking, Nonprofits, Event Planning
Education
NCCU 2011 — 2011
General Studies
Durham Technical Community College 2006 — 2010
Associate of Arts (A.A.), General Studies
Seth Riley's West Corporation Experience January 2008 - December 2010
Job Director of Operations at Equian
Industry Insurance
Experience
Equian January 2011 - Present
West Corporation January 2008 - December 2010
Cigna January 2001 - April 2006
Skills
Customer Service, Management, Strategic Planning, Project Management, Leadership, Microsoft Word, Team Building, Training, PowerPoint, Excel
Education
Kankakee Community College 2005 — 2007
DeVry University-Illinois 2001 — 2002
Equian January 2011 - Present
West Corporation January 2008 - December 2010
Cigna January 2001 - April 2006
Skills
Customer Service, Management, Strategic Planning, Project Management, Leadership, Microsoft Word, Team Building, Training, PowerPoint, Excel
Education
Kankakee Community College 2005 — 2007
DeVry University-Illinois 2001 — 2002
Matvey Belyanin's West Corporation Experience 2011 - 2012
Job Real Estate Agent at Apartment Depot
Industry Real Estate
Experience
Apartment Depot February 2015 - Present
Boston Carriage July 2014 - Present
Arrow Cab Company November 2013 - July 2014
West Corporation 2011 - 2012
Super Shuttle Airport Transpor May 2010 - 2010
Wells Fargo September 2006 - August 2009
Skills
Call Centers, Customer Service, Telecommunications, Managed Services, VoIP, IP, Wireless, Telephony, Vendor Management, Unified Communications, Mobile Devices, Troubleshooting, SIP, Team Leadership, Real Estate Transactions
Education
Eastern Washington University 2010 — 2013
Bachelor's degree, Finance, General
De Anza College 2004 — 2009
Associate of Arts (AA), Business Administration and Management, General, 3.0
Apartment Depot February 2015 - Present
Boston Carriage July 2014 - Present
Arrow Cab Company November 2013 - July 2014
West Corporation 2011 - 2012
Super Shuttle Airport Transpor May 2010 - 2010
Wells Fargo September 2006 - August 2009
Skills
Call Centers, Customer Service, Telecommunications, Managed Services, VoIP, IP, Wireless, Telephony, Vendor Management, Unified Communications, Mobile Devices, Troubleshooting, SIP, Team Leadership, Real Estate Transactions
Education
Eastern Washington University 2010 — 2013
Bachelor's degree, Finance, General
De Anza College 2004 — 2009
Associate of Arts (AA), Business Administration and Management, General, 3.0
Tara Bly's West Corporation Experience August 1999 - September 2004
Job Human Resources Director
Industry Oil & Energy
Experience
Blackeagle Energy Services May 2010 - February 2015
Elster July 2006 - January 2008
West Corporation August 1999 - September 2004
Skills
Personnel Management, Human Resources, Leadership, Hiring, Management, Employee Benefits, Employee Relations, Employee Engagement, Talent Management, Workforce Planning, Succession Planning, Onboarding, Labor Relations, FMLA, Talent Acquisition, Recruiting
Education
Dana College 1996 — 1999
Organizational Communication
Blackeagle Energy Services May 2010 - February 2015
Elster July 2006 - January 2008
West Corporation August 1999 - September 2004
Skills
Personnel Management, Human Resources, Leadership, Hiring, Management, Employee Benefits, Employee Relations, Employee Engagement, Talent Management, Workforce Planning, Succession Planning, Onboarding, Labor Relations, FMLA, Talent Acquisition, Recruiting
Education
Dana College 1996 — 1999
Organizational Communication
Stephanie Jameson's West Corporation Experience November 2011 - August 2012
Job
Industry Consumer Services
Experience
Northwest Title Loans November 2012 - July 2015
West Corporation November 2011 - August 2012
Speedway LLC August 2008 - October 2011
Eastern Michigan University January 2008 - April 2008
Quality Dairy July 2006 - August 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales, English, Windows, Outlook, HTML
Education
Blue Heron Academy of Healing Arts and Services 2009 — 2010
Certificate, Massage Therapy/Therapeutic Massage
Eastern Michigan University 2007 — 2008
None, Accounting
Okemos High Scool 1998 — 2002
General
Northwest Title Loans November 2012 - July 2015
West Corporation November 2011 - August 2012
Speedway LLC August 2008 - October 2011
Eastern Michigan University January 2008 - April 2008
Quality Dairy July 2006 - August 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales, English, Windows, Outlook, HTML
Education
Blue Heron Academy of Healing Arts and Services 2009 — 2010
Certificate, Massage Therapy/Therapeutic Massage
Eastern Michigan University 2007 — 2008
None, Accounting
Okemos High Scool 1998 — 2002
General
Leo Hurtado's West Corporation Experience December 2004 - June 2006
Job Supply Management Team Lead
Industry Medical Devices
Experience
Medtronic August 2009 - Present
2Wire July 2006 - August 2007
West Corporation December 2004 - June 2006
First Data Corporation April 2003 - December 2004
Skills
Medical Devices, Cross-functional Team..., Product Launch, Process Improvement, Validation, Quality Assurance, Quality System, Healthcare
Education
Del Mar College 2003 — 2004
Foy H. Moody 1996 — 2000
High School
Medtronic August 2009 - Present
2Wire July 2006 - August 2007
West Corporation December 2004 - June 2006
First Data Corporation April 2003 - December 2004
Skills
Medical Devices, Cross-functional Team..., Product Launch, Process Improvement, Validation, Quality Assurance, Quality System, Healthcare
Education
Del Mar College 2003 — 2004
Foy H. Moody 1996 — 2000
High School
Kristin Pattison's West Corporation Experience June 2012 - April 2013
Job Sales Solutions Representative at Insight
Industry Information Technology and Services
Experience
Insight October 2013 - Present
West Corporation June 2012 - April 2013
H&R Block January 2006 - April 2012
Skills
Sales, Social Media, Microsoft Office, Training, Customer Satisfaction, Microsoft Word, Microsoft Excel, Program Management, Sales Management, SharePoint, Customer Service, SAP, Purchase Orders, Solution Implementation
Education
Eastern Washington University 2009 — 2012
Bachelor of Science (BS), Sociology
Insight October 2013 - Present
West Corporation June 2012 - April 2013
H&R Block January 2006 - April 2012
Skills
Sales, Social Media, Microsoft Office, Training, Customer Satisfaction, Microsoft Word, Microsoft Excel, Program Management, Sales Management, SharePoint, Customer Service, SAP, Purchase Orders, Solution Implementation
Education
Eastern Washington University 2009 — 2012
Bachelor of Science (BS), Sociology
Nalini Narotam CNIM., Ph.D.'s West Corporation Experience 2001 - 2001
Job Surgical Neurophysiology Consultant/IOM at Union Hospital
Industry Hospital & Health Care
Experience
Union Hospital 2008 - Present
Neurosurgery Research Inc, Omaha, NE 2006 - 2008
CHI Health 2001 - 2006
West Corporation 2001 - 2001
The University of Arizona Health Network 1994 - 1995
University of KwaZulu-Natal & Wentworth Hospital 1994 - 1994
University of KwaZulu-Natal & Wentworth Hospital 1991 - 1993
University of KwaZulu-Natal & Wentworth Hospital 1988 - 1991
Skills
Intraoperative &..., Electroencephalography:..., Nerve Conduction Studies, Electromyography, Evoked Potentials:..., Brain Mapping, Transcranial Doppler..., TCD: Micro-embolic..., Motor Evoked..., Laboratory Skill:..., Animal Spinal Surgery &..., Computer Programming:..., UNIX, SunOS 5.8,..., SPSS
Education
Walden University 2008 — 2014
Doctor of Philosophy (PhD), Public Health/Epidemiology
The University of Winnipeg 1999 — 2000
Bachelor of Science (B.Sc.), Business Computing, 68 Credits
University of Manitoba 1995 — 1999
Master of Science (MSc), Neurophysiology
University of South Africa/Universiteit van Suid-Afrika 1990 — 1994
Bachelor of Science (BSc), Physiology and Psychology
Durban Institute of Technology 1987 — 1991
Diploma Clinical Technology, Neurophysiology
Union Hospital 2008 - Present
Neurosurgery Research Inc, Omaha, NE 2006 - 2008
CHI Health 2001 - 2006
West Corporation 2001 - 2001
The University of Arizona Health Network 1994 - 1995
University of KwaZulu-Natal & Wentworth Hospital 1994 - 1994
University of KwaZulu-Natal & Wentworth Hospital 1991 - 1993
University of KwaZulu-Natal & Wentworth Hospital 1988 - 1991
Skills
Intraoperative &..., Electroencephalography:..., Nerve Conduction Studies, Electromyography, Evoked Potentials:..., Brain Mapping, Transcranial Doppler..., TCD: Micro-embolic..., Motor Evoked..., Laboratory Skill:..., Animal Spinal Surgery &..., Computer Programming:..., UNIX, SunOS 5.8,..., SPSS
Education
Walden University 2008 — 2014
Doctor of Philosophy (PhD), Public Health/Epidemiology
The University of Winnipeg 1999 — 2000
Bachelor of Science (B.Sc.), Business Computing, 68 Credits
University of Manitoba 1995 — 1999
Master of Science (MSc), Neurophysiology
University of South Africa/Universiteit van Suid-Afrika 1990 — 1994
Bachelor of Science (BSc), Physiology and Psychology
Durban Institute of Technology 1987 — 1991
Diploma Clinical Technology, Neurophysiology
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia