West Corporation
Industry: Telecommunications company
DescriptionWest Corporation is a private telecommunications services provider based in Omaha, Nebraska. It became a subsidiary of Apollo Global Management on October 11, 2017. Headquarters: Omaha, Nebraska, United States CEO: John Shlonsky (Nov 2017–) Number of employees: 9,659 (2018) Founded: 1986 Subsidiaries: InterCall, InXpo, Inc., Intrado,
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West Corporation Employees
Employee
Years
Job
Industry
Alyssa Robbins Alyssa Robbins's West Corporation Experience February 2014 - Present
Job Unified Communications Consultant for the Enterprise
Industry Telecommunications
Experience
West Corporation February 2014 - Present
Eye Health Institute January 2012 - Present
VisionLink September 2013 - February 2014
West Corporation October 2011 - September 2013
West Corporation April 2011 - October 2011
West Corporation April 2011 - August 2011
Fitzmark Inc August 2010 - April 2011
Skills
Account Management, C-Level..., Direct Sales, Cold Calling, Customer Service, Contract Negotiation, Sales Process, Logistics, C-Level, Salesforce.com, Video Conferencing, Unified Communications, Audio Conferencing, SaaS, Global Strategy, Office 365, Hosted Voice, Training and Adoption, Streaming Media, Training, Cloud Computing, Success Driven, Sales, CRM, Integrity, Solution Selling, B2B, Sales Management, Selling, Telecommunications, Strategic Partnerships, Managed Services, Channel Partners, Sales Operations, Go-to-market Strategy, Lead Generation, Strategic Planning, Professional Services, Sales Presentations, New Business Development, International Sales, Key Account Management, Networking, Customer Retention, Marketing Strategy, Hosted Services, VoIP, Enterprise Software, MPLS, Software Industry
Education
Purdue University - Krannert School of Management 2005 — 2010
Bachelors, Management
ESIC: Business & Marketing School 2009 — 2009
Management, Business and Culture
william henry harrison high school
West Corporation February 2014 - Present
Eye Health Institute January 2012 - Present
VisionLink September 2013 - February 2014
West Corporation October 2011 - September 2013
West Corporation April 2011 - October 2011
West Corporation April 2011 - August 2011
Fitzmark Inc August 2010 - April 2011
Skills
Account Management, C-Level..., Direct Sales, Cold Calling, Customer Service, Contract Negotiation, Sales Process, Logistics, C-Level, Salesforce.com, Video Conferencing, Unified Communications, Audio Conferencing, SaaS, Global Strategy, Office 365, Hosted Voice, Training and Adoption, Streaming Media, Training, Cloud Computing, Success Driven, Sales, CRM, Integrity, Solution Selling, B2B, Sales Management, Selling, Telecommunications, Strategic Partnerships, Managed Services, Channel Partners, Sales Operations, Go-to-market Strategy, Lead Generation, Strategic Planning, Professional Services, Sales Presentations, New Business Development, International Sales, Key Account Management, Networking, Customer Retention, Marketing Strategy, Hosted Services, VoIP, Enterprise Software, MPLS, Software Industry
Education
Purdue University - Krannert School of Management 2005 — 2010
Bachelors, Management
ESIC: Business & Marketing School 2009 — 2009
Management, Business and Culture
william henry harrison high school
Blake Vacura Blake Vacura's West Corporation Experience January 2010 - Present
Job Communications Project Manager at West Corporation
Industry Telecommunications
Experience
West Corporation January 2010 - Present
West Corporation October 1996 - February 2010
Kansas Department of Wildlife and Parks, Hays, KS November 1995 - July 1996
Dodge City Daily Globe December 1993 - June 1995
Skills
Recruiting, Talent Acquisition, Corporate Communications, Vendor Management, Marketing Communications, Management, Media Relations, CRM, Recruitment Advertising, Customer Service, Coaching, Account Management, Media Buying, Marketing, Internal Communications, Employee Relations, Training
Education
Fort Hays State University 1988 — 1996
BA, Communications, Journalism
West Corporation January 2010 - Present
West Corporation October 1996 - February 2010
Kansas Department of Wildlife and Parks, Hays, KS November 1995 - July 1996
Dodge City Daily Globe December 1993 - June 1995
Skills
Recruiting, Talent Acquisition, Corporate Communications, Vendor Management, Marketing Communications, Management, Media Relations, CRM, Recruitment Advertising, Customer Service, Coaching, Account Management, Media Buying, Marketing, Internal Communications, Employee Relations, Training
Education
Fort Hays State University 1988 — 1996
BA, Communications, Journalism
Dan Starks Dan Starks's West Corporation Experience June 2005 - August 2005
Job Inside Sales Manager at Roscoe Medical
Industry Medical Devices
Experience
Roscoe Medical November 2012 - Present
Roscoe Medical January 2012 - November 2012
Roscoe Medical June 2010 - December 2011
Roscoe Medical December 2008 - May 2010
Enterprise Rent-A-Car January 2006 - December 2008
West Corporation June 2005 - August 2005
Skills
Account Management, Action Selling, Asking Questions, Building Relationships, Closing Deals, Cold Calling, Contract Negotiation, Cost Management, Customer Relations, Customer Service, Interview Skills, Profit Maximization, Prophet 21, Sales Management, Salesforce.com, Situational Leadership, Team Building, Team Leadership, Time Management, Selling, Medical Devices, Sales, Medical Sales, New Business Development, Sales Process, Leadership, Deal Closure, Training, Direct Sales, Management, Sales Operations, Relationship Building
Education
Gannon University 2001 — 2005
Bachelors of Science, Marketing/Public Relations/Sales, Leadership
Berea High 1997 — 2001
Roscoe Medical November 2012 - Present
Roscoe Medical January 2012 - November 2012
Roscoe Medical June 2010 - December 2011
Roscoe Medical December 2008 - May 2010
Enterprise Rent-A-Car January 2006 - December 2008
West Corporation June 2005 - August 2005
Skills
Account Management, Action Selling, Asking Questions, Building Relationships, Closing Deals, Cold Calling, Contract Negotiation, Cost Management, Customer Relations, Customer Service, Interview Skills, Profit Maximization, Prophet 21, Sales Management, Salesforce.com, Situational Leadership, Team Building, Team Leadership, Time Management, Selling, Medical Devices, Sales, Medical Sales, New Business Development, Sales Process, Leadership, Deal Closure, Training, Direct Sales, Management, Sales Operations, Relationship Building
Education
Gannon University 2001 — 2005
Bachelors of Science, Marketing/Public Relations/Sales, Leadership
Berea High 1997 — 2001
Elaine Sponsor Elaine Sponsor's West Corporation Experience July 2004 - August 2006
Job Retail Merchandiser at IMpact Retail
Industry Retail
Experience
Impact Retail Service May 2013 - Present
Premium Retail Services May 2012 - Present
Crossmark Sales and Marketing November 2010 - Present
Readerlink Distribution Services, LLC August 2008 - July 2013
Certified Field Associates March 2007 - March 2011
Self Employed December 2006 - June 2009
West Corporation July 2004 - August 2006
Springhill Retirement Community November 2002 - July 2004
Ford's Fried Chicken Restaurant February 2001 - April 2003
Phar-Mor Drug Store October 2000 - May 2002
Skills
Retail, Visual Merchandising, Sales, Merchandising, Customer Service, Inventory Control, Management, Direct Sales
Education
Acosta University 2013 — 2013
Retail Safety Certificate, Retail
Convergence Marketing University 2013 — 2013
Retail Team Lead Certificate, Retail Merchandising
Shadow Shopper University 2011 — 2011
Retail Product Demonstrator Certificate, Retail
Shadow Shopper University 2006 — 2007
Retail Merchandising Certificate, Retail
Erie Business Center-Erie 1990 — 1992
Associate of Science (AS), Medical Secretary, 2.5
Opportunities Industrialization Center-Erie, PA 1980 — 1980
Keypuch Diploma, IBM 029 and IBM 129 Keypunching
East High School 1974 — 1978
Diploma, 2.0
Impact Retail Service May 2013 - Present
Premium Retail Services May 2012 - Present
Crossmark Sales and Marketing November 2010 - Present
Readerlink Distribution Services, LLC August 2008 - July 2013
Certified Field Associates March 2007 - March 2011
Self Employed December 2006 - June 2009
West Corporation July 2004 - August 2006
Springhill Retirement Community November 2002 - July 2004
Ford's Fried Chicken Restaurant February 2001 - April 2003
Phar-Mor Drug Store October 2000 - May 2002
Skills
Retail, Visual Merchandising, Sales, Merchandising, Customer Service, Inventory Control, Management, Direct Sales
Education
Acosta University 2013 — 2013
Retail Safety Certificate, Retail
Convergence Marketing University 2013 — 2013
Retail Team Lead Certificate, Retail Merchandising
Shadow Shopper University 2011 — 2011
Retail Product Demonstrator Certificate, Retail
Shadow Shopper University 2006 — 2007
Retail Merchandising Certificate, Retail
Erie Business Center-Erie 1990 — 1992
Associate of Science (AS), Medical Secretary, 2.5
Opportunities Industrialization Center-Erie, PA 1980 — 1980
Keypuch Diploma, IBM 029 and IBM 129 Keypunching
East High School 1974 — 1978
Diploma, 2.0
Jeremy Artman Jeremy Artman's West Corporation Experience September 2005 - October 2007
Job District Sales Manager in Training
Industry Retail
Experience
Finish Line May 2007 - Present
West Corporation September 2005 - October 2007
Skills
Loss Prevention, Succession Planning, Sales Management, Hiring Practices, Recruiting, Customer Service, Inventory Management, Problem Solving, Goal Oriented, Sales, Interviews, Communication, Training, Team Leadership, Teamwork, Customer Satisfaction, Merchandising, Visual Merchandising, Store Operations, Retail
Education
Edinboro University of Pennsylvania 2007 — 2010
Bachelor of Arts (B.A.), Criminal Justice
Finish Line May 2007 - Present
West Corporation September 2005 - October 2007
Skills
Loss Prevention, Succession Planning, Sales Management, Hiring Practices, Recruiting, Customer Service, Inventory Management, Problem Solving, Goal Oriented, Sales, Interviews, Communication, Training, Team Leadership, Teamwork, Customer Satisfaction, Merchandising, Visual Merchandising, Store Operations, Retail
Education
Edinboro University of Pennsylvania 2007 — 2010
Bachelor of Arts (B.A.), Criminal Justice
Ragena Thigpen Ragena Thigpen's West Corporation Experience October 2006 - November 2007
Job Student at Edgecombe Community College
Industry Information Technology and Services
Experience
Premier Tax Service January 2006 - April 2009
West Corporation October 2006 - November 2007
Skills
Microsoft Office 2007, Microsoft Power Point..., Microsoft Excel 2007..., Microsoft Access 2007..., Microsoft Word 2007 and..., Customer Service, Customer Satisfaction, Customer Experience, Customer Oriented, Customer Support, Retail Sales, HTML, Team Building, Teamwork
Education
Edgecombe Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer Information Technology
Edgecombe Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Office Administration
Premier Tax Service January 2006 - April 2009
West Corporation October 2006 - November 2007
Skills
Microsoft Office 2007, Microsoft Power Point..., Microsoft Excel 2007..., Microsoft Access 2007..., Microsoft Word 2007 and..., Customer Service, Customer Satisfaction, Customer Experience, Customer Oriented, Customer Support, Retail Sales, HTML, Team Building, Teamwork
Education
Edgecombe Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer Information Technology
Edgecombe Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Office Administration
James K. III Boyle James K. III Boyle's West Corporation Experience May 2004 - May 2005
Job Inside Sales Representative ( ISIR ) at Lennox International
Industry Consumer Goods
Experience
Lennox International June 2014 - Present
Continental-Aero May 2006 - June 2014
Truegreen, ServiceMaster May 2005 - May 2006
West Corporation May 2004 - May 2005
Fastenal January 1997 - August 2003
UNITED STATES ARMY, 51-B October 1994 - October 2002
Skills
Understanding the Sales..., Spreadsheets, Purchasing, Sales Operations, Customer Retention, Sourcing, Sales, Cold Calling, Sales Process, Strategic Sourcing, Account Management, Leadership, B2B, Management, Pricing, Manufacturing, Training, Sales Management, Customer Service, Inventory Management, P&L Management, Wholesale, Supply Chain Management
Education
University of Wisconsin-Parkside 2015 — 2020
Bachelor’s Degree, Business management
Gateway Technical College 1999 — 1999
Phlebotomy
washington Park 1990 — 1994
Highschool Diploma
Lennox International June 2014 - Present
Continental-Aero May 2006 - June 2014
Truegreen, ServiceMaster May 2005 - May 2006
West Corporation May 2004 - May 2005
Fastenal January 1997 - August 2003
UNITED STATES ARMY, 51-B October 1994 - October 2002
Skills
Understanding the Sales..., Spreadsheets, Purchasing, Sales Operations, Customer Retention, Sourcing, Sales, Cold Calling, Sales Process, Strategic Sourcing, Account Management, Leadership, B2B, Management, Pricing, Manufacturing, Training, Sales Management, Customer Service, Inventory Management, P&L Management, Wholesale, Supply Chain Management
Education
University of Wisconsin-Parkside 2015 — 2020
Bachelor’s Degree, Business management
Gateway Technical College 1999 — 1999
Phlebotomy
washington Park 1990 — 1994
Highschool Diploma
Lynn M Johnson's West Corporation Experience June 2003 - August 2006
Job Director of Human Resources at Umpqua Community College
Industry Human Resources
Experience
Umpqua Community College July 2014 - Present
Corinthian Colleges May 2010 - October 2013
All About Staffing, Inc. August 2006 - November 2009
West Corporation June 2003 - August 2006
Skills
Student Affairs, Higher Education, Retaining Customers, Staff Development, Admissions, Resume Writing, Recruiting, Career Counseling, Campus, Career Development, Leadership Development, Job Search Strategies, Academic Administration, Employee Relations, Cover Letters, CampusVue, PeopleSoft, PEO, College Recruiting, Public Speaking, Human Resources, Curriculum Development, Staffing Services, Career Management, Organizational..., Instructional Design, Hiring, Job Fairs, Coaching, E-Learning, Training, Student Engagement, Mock Interviews, Interviews, Job Coaching, Onboarding, Job Search, Applicant Tracking..., Employee Training, Temporary Placement, Customer Retention
Education
George Fox University 1994 — 1996
B.A., Human Resources
Washingtion State University 1976 — 1978
Umpqua Community College July 2014 - Present
Corinthian Colleges May 2010 - October 2013
All About Staffing, Inc. August 2006 - November 2009
West Corporation June 2003 - August 2006
Skills
Student Affairs, Higher Education, Retaining Customers, Staff Development, Admissions, Resume Writing, Recruiting, Career Counseling, Campus, Career Development, Leadership Development, Job Search Strategies, Academic Administration, Employee Relations, Cover Letters, CampusVue, PeopleSoft, PEO, College Recruiting, Public Speaking, Human Resources, Curriculum Development, Staffing Services, Career Management, Organizational..., Instructional Design, Hiring, Job Fairs, Coaching, E-Learning, Training, Student Engagement, Mock Interviews, Interviews, Job Coaching, Onboarding, Job Search, Applicant Tracking..., Employee Training, Temporary Placement, Customer Retention
Education
George Fox University 1994 — 1996
B.A., Human Resources
Washingtion State University 1976 — 1978
Charlene Simmons MBA, BS Charlene Simmons MBA, BS's West Corporation Experience February 2012 - May 2013
Job Project Manager at NEO Corporation
Industry Environmental Services
Experience
NEO Corporation February 2014 - Present
West Corporation February 2012 - May 2013
Affiliated Computer Services September 2008 - June 2009
Mega Force June 2008 - June 2008
Ajilon Consulting March 2008 - April 2008
Aerotek July 2006 - August 2007
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2005 — 2007
MBA, Business Administration
Elizabeth City State University 2001 — 2005
Bachelor's, Industrial Technology
Elizabeth City State University 2001 — 2005
Industrial Technology, Computer and Electronics & Networking
NEO Corporation February 2014 - Present
West Corporation February 2012 - May 2013
Affiliated Computer Services September 2008 - June 2009
Mega Force June 2008 - June 2008
Ajilon Consulting March 2008 - April 2008
Aerotek July 2006 - August 2007
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2005 — 2007
MBA, Business Administration
Elizabeth City State University 2001 — 2005
Bachelor's, Industrial Technology
Elizabeth City State University 2001 — 2005
Industrial Technology, Computer and Electronics & Networking
Edward Brunner Edward Brunner's West Corporation Experience November 2013 - May 2014
Job Sr. Consultant at The Tutelar Group
Industry Aviation & Aerospace
Experience
The Tutelar Group November 2013 - Present
West Corporation November 2013 - May 2014
Ironman Pizza Inc. February 2013 - September 2013
ECPI University September 2010 - November 2012
Hewlett Packard Enterprises December 2011 - September 2012
Virginia Beach Law Firm August 2011 - November 2011
CU Video Systems January 2011 - July 2011
US Navy June 1990 - July 2010
Skills
Service Delivery, IT Service Management, ITIL, Data Center, Integration, Virtualization, Servers, Disaster Recovery, Windows Server, Active Directory, VMware, Troubleshooting, IT Strategy, IT Management, Solution Architecture, IT Operations, Fiber Optics, Project Management, Electronics, Avionics Integration, Help Desk Support, UAV, Networking, Testing
Education
ECPI University 2010 — 2012
BS, Electrical and Electronics Engineering Technology, 3.69
Naval Education and Training 1990 — 2010
NA, Avionics Maintenance Technology/Technician, NA
Embry Riddle Aeronautical University-Prescott 2005 — 2006
Professional Aeronautics, Professional Aeronautics, 3.0
Old Dominion University 2000 — 2000
Microsoft Certified Systems Engineer, N/A
Florida Community College at Jacksonville 1997 — 1998
Associates Degree, General Studies, 3.0
The Tutelar Group November 2013 - Present
West Corporation November 2013 - May 2014
Ironman Pizza Inc. February 2013 - September 2013
ECPI University September 2010 - November 2012
Hewlett Packard Enterprises December 2011 - September 2012
Virginia Beach Law Firm August 2011 - November 2011
CU Video Systems January 2011 - July 2011
US Navy June 1990 - July 2010
Skills
Service Delivery, IT Service Management, ITIL, Data Center, Integration, Virtualization, Servers, Disaster Recovery, Windows Server, Active Directory, VMware, Troubleshooting, IT Strategy, IT Management, Solution Architecture, IT Operations, Fiber Optics, Project Management, Electronics, Avionics Integration, Help Desk Support, UAV, Networking, Testing
Education
ECPI University 2010 — 2012
BS, Electrical and Electronics Engineering Technology, 3.69
Naval Education and Training 1990 — 2010
NA, Avionics Maintenance Technology/Technician, NA
Embry Riddle Aeronautical University-Prescott 2005 — 2006
Professional Aeronautics, Professional Aeronautics, 3.0
Old Dominion University 2000 — 2000
Microsoft Certified Systems Engineer, N/A
Florida Community College at Jacksonville 1997 — 1998
Associates Degree, General Studies, 3.0
Brenda Desrosiers's West Corporation Experience January 2006 - August 2007
Job Student at The University of Texas at El Paso
Industry Accounting
Experience
West Corporation January 2006 - August 2007
Education
The University of Texas at El Paso 2012 — 2014
El Paso Community College 2002 — 2006
Associate of Arts (AA)
West Corporation January 2006 - August 2007
Education
The University of Texas at El Paso 2012 — 2014
El Paso Community College 2002 — 2006
Associate of Arts (AA)
Jeffrey Benshoff's West Corporation Experience September 2004 - November 2014
Job Stocker, Cashier. Recovery at Dollar General
Industry Telecommunications
Experience
Transcom Telecommunications January 2015 - Present
Dollar General December 2014 - Present
Performance Assessment Liaison September 2004 - Present
West Corporation September 2004 - November 2014
Adecco Group 2014 - 2014
Transcom 2014 - 2014
Transcom 2014 - 2014
Macys October 2010 - February 2011
World Wide Tech Services 2009 - 2010
Holy Family School January 2000 - January 2004
Skills
Windows, Technical Support, Sales, Leadership, Call Centers, Microsoft Office, Program Management, Quality Assurance, Customer Experience, Telecommunications, Direct Sales, Data Entry, Team Leadership, Customer Satisfaction, Customer Service, Training, Troubleshooting, Software Documentation, Team Building, Microsoft Excel, Coaching, Customer Retention, Networking, Process Improvement
Education
Erie Institute of Technology Inc 1996 — 1997
Electronics Diploma, Electronics, C
Strong Vincent High School 1991 — 1995
High School Diploma, Academic
Strong Vincent High School 1990 — 1995
H.S. Diploma, Academeic, B
Tri-State Business Institute
Associate, Specialized Business; Computer Information Systems/Networking; Computer Information System
Transcom Telecommunications January 2015 - Present
Dollar General December 2014 - Present
Performance Assessment Liaison September 2004 - Present
West Corporation September 2004 - November 2014
Adecco Group 2014 - 2014
Transcom 2014 - 2014
Transcom 2014 - 2014
Macys October 2010 - February 2011
World Wide Tech Services 2009 - 2010
Holy Family School January 2000 - January 2004
Skills
Windows, Technical Support, Sales, Leadership, Call Centers, Microsoft Office, Program Management, Quality Assurance, Customer Experience, Telecommunications, Direct Sales, Data Entry, Team Leadership, Customer Satisfaction, Customer Service, Training, Troubleshooting, Software Documentation, Team Building, Microsoft Excel, Coaching, Customer Retention, Networking, Process Improvement
Education
Erie Institute of Technology Inc 1996 — 1997
Electronics Diploma, Electronics, C
Strong Vincent High School 1991 — 1995
High School Diploma, Academic
Strong Vincent High School 1990 — 1995
H.S. Diploma, Academeic, B
Tri-State Business Institute
Associate, Specialized Business; Computer Information Systems/Networking; Computer Information System
Brandon Varela's West Corporation Experience November 2004 - September 2005
Job Customer Support Rep III at DocuSign
Industry Information Technology and Services
Experience
DocuSign August 2014 - Present
Microsoft (TEKsystems) June 2013 - July 2014
SkyKick April 2012 - March 2013
DIRECTV September 2005 - February 2012
West Corporation November 2004 - September 2005
McDonald's Corporation April 2004 - October 2004
Texas Department of Aging and Disability Services August 2000 - February 2004
Jack in the Box June 1999 - October 2000
Skills
Troubleshooting, SharePoint, Call Centers, Technical Support, Windows, Access, Outlook, HTML, Customer Service, Customer Satisfaction, Microsoft Office, Software Documentation, Training, Microsoft Excel, Management, Visio, Program Management, Microsoft CRM, Leadership, Computer Hardware, Data Analysis, Microsoft Exchange, Windows 7, System Administration, Team Leadership, Reporting & Analysis, Microsoft Word, VMware, Hyper-V, Operating Systems, XP, Ad Hoc Reporting, Office 365, DocuSign, PowerPoint, Windows XP, Quality Assurance
Education
John C Calhoun State Community College 2010 — 2010
El Centro College 2001 — 2001
DocuSign August 2014 - Present
Microsoft (TEKsystems) June 2013 - July 2014
SkyKick April 2012 - March 2013
DIRECTV September 2005 - February 2012
West Corporation November 2004 - September 2005
McDonald's Corporation April 2004 - October 2004
Texas Department of Aging and Disability Services August 2000 - February 2004
Jack in the Box June 1999 - October 2000
Skills
Troubleshooting, SharePoint, Call Centers, Technical Support, Windows, Access, Outlook, HTML, Customer Service, Customer Satisfaction, Microsoft Office, Software Documentation, Training, Microsoft Excel, Management, Visio, Program Management, Microsoft CRM, Leadership, Computer Hardware, Data Analysis, Microsoft Exchange, Windows 7, System Administration, Team Leadership, Reporting & Analysis, Microsoft Word, VMware, Hyper-V, Operating Systems, XP, Ad Hoc Reporting, Office 365, DocuSign, PowerPoint, Windows XP, Quality Assurance
Education
John C Calhoun State Community College 2010 — 2010
El Centro College 2001 — 2001
Melvin Dennison III Melvin Dennison III's West Corporation Experience June 2011 - December 2011
Job Sales Development Representative at Whirlpool Corporation
Industry Marketing and Advertising
Experience
Whirlpool Corporation January 2014 - Present
C.H. Robinson Worldwide, Inc. January 2012 - November 2013
West Corporation June 2011 - December 2011
Smart Motors Toyota May 2010 - June 2011
Skills
Consultative Selling, Solution Design, Process Improvement, Cycle Time Reduction, Global Logistics, Business Strategy, Business Analysis, Performance Analysis, Supply Chain..., Selling, Sales Process, Sales Management, Operations Management, Solution Architecture, Account Management, Advertising, Logistics Management, Procurement, Supply Chain
Education
Edgewood College 2007 — 2011
Bachelor of Science (B.S.), Marketing
Iowa-Grant High School 2004 — 2007
High School Diploma
Whirlpool Corporation January 2014 - Present
C.H. Robinson Worldwide, Inc. January 2012 - November 2013
West Corporation June 2011 - December 2011
Smart Motors Toyota May 2010 - June 2011
Skills
Consultative Selling, Solution Design, Process Improvement, Cycle Time Reduction, Global Logistics, Business Strategy, Business Analysis, Performance Analysis, Supply Chain..., Selling, Sales Process, Sales Management, Operations Management, Solution Architecture, Account Management, Advertising, Logistics Management, Procurement, Supply Chain
Education
Edgewood College 2007 — 2011
Bachelor of Science (B.S.), Marketing
Iowa-Grant High School 2004 — 2007
High School Diploma
Danielle Snead Danielle Snead's West Corporation Experience January 2014 - March 2014
Job Graduate Student
Industry Marketing and Advertising
Experience
SourceHOV March 2014 - February 2015
West Corporation January 2014 - March 2014
Brick and Lace May 2012 - December 2012
Skills
Proficient in Microsoft..., Customer billings and..., Microsoft Word, Facebook, Customer Service, Microsoft Office, PowerPoint, Teamwork, Microsoft Excel, Public Speaking, Research, Time Management, Leadership, Social Media, Team Building, Data Entry, Social Networking, Management
Education
Brenau University 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
Fort Valley State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
SourceHOV March 2014 - February 2015
West Corporation January 2014 - March 2014
Brick and Lace May 2012 - December 2012
Skills
Proficient in Microsoft..., Customer billings and..., Microsoft Word, Facebook, Customer Service, Microsoft Office, PowerPoint, Teamwork, Microsoft Excel, Public Speaking, Research, Time Management, Leadership, Social Media, Team Building, Data Entry, Social Networking, Management
Education
Brenau University 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
Fort Valley State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Allison Gagnon's West Corporation Experience May 2011 - Present
Job Director, Contract Management at West Corporation
Industry Telecommunications
Experience
West Corporation May 2011 - Present
ConAgra Foods January 2010 - January 2011
ConAgra Foods 2006 - 2009
Wells' Dairy, Inc. 2002 - 2006
Gateway March 1997 - March 2002
Skills
Cross-functional Team..., Process Improvement, Supply Chain Management, Supply Chain, Continuous Improvement, Quality Assurance, Operations Management, Strategic Planning, Lean Manufacturing, Change Management, Six Sigma, Food Safety, Project Management, Product Development, Contract Negotiation, Vendor Management
Education
University of West Florida 1992 — 1994
Bachelor of Arts (BA), Legal Professions and Studies
Florida State University
NHS
West Corporation May 2011 - Present
ConAgra Foods January 2010 - January 2011
ConAgra Foods 2006 - 2009
Wells' Dairy, Inc. 2002 - 2006
Gateway March 1997 - March 2002
Skills
Cross-functional Team..., Process Improvement, Supply Chain Management, Supply Chain, Continuous Improvement, Quality Assurance, Operations Management, Strategic Planning, Lean Manufacturing, Change Management, Six Sigma, Food Safety, Project Management, Product Development, Contract Negotiation, Vendor Management
Education
University of West Florida 1992 — 1994
Bachelor of Arts (BA), Legal Professions and Studies
Florida State University
NHS
Gerard Gunner's West Corporation Experience May 2013 - August 2013
Job Associate Bank Examiner Intern at Farm Credit Administration
Industry Banking
Experience
Farm Credit Administration May 2015 - August 2015
Homes & Land June 2014 - May 2015
United Partners for Human Services August 2014 - December 2014
KFC June 2011 - August 2014
West Corporation May 2013 - August 2013
Skills
Economics, Sales, PowerPoint, Microsoft Excel, Public Speaking, Finance, Credit, Financial Analysis, Financial Accounting, Teamwork, Research, Banking, Leadership
Education
Florida Agricultural and Mechanical University 2012 — 2016
Bachelor's Degree, Agribusiness/Economics
Farm Credit Administration May 2015 - August 2015
Homes & Land June 2014 - May 2015
United Partners for Human Services August 2014 - December 2014
KFC June 2011 - August 2014
West Corporation May 2013 - August 2013
Skills
Economics, Sales, PowerPoint, Microsoft Excel, Public Speaking, Finance, Credit, Financial Analysis, Financial Accounting, Teamwork, Research, Banking, Leadership
Education
Florida Agricultural and Mechanical University 2012 — 2016
Bachelor's Degree, Agribusiness/Economics
Ari Widlansky Ari Widlansky's West Corporation Experience February 2011 - March 2013
Job Business Development Manager at Esker | Document Automation | SAP | ERP | O2C & P2P Process Improvement
Industry Information Technology and Services
Experience
Esker March 2013 - Present
West Corporation February 2011 - March 2013
Twenty First Century Communications January 2009 - March 2013
REVERSE 911/Sigma Communications LLC October 2005 - January 2009
PlantCML - Dialogic Communications 2007 - 2009
Skills
Consultative Selling, Solution Selling, New Business Development, Account Management, Direct Sales, Salesforce.com, SaaS, Sales Process, Enterprise Software, Cloud Computing, B2B, Software Industry, Business Strategy, CRM, Professional Services, Sales, Program Management, Leadership, Selling, Business Development, Lead Generation, OTC, P2P, Telecommunications, VoIP, Strategic Planning
Education
Indiana University Bloomington 1998 — 2002
Business Adminstration - Kelley School of Business, Accounting and Finance
Florida Atlantic University 2005 — 2009
Masters Business Administration (MBA), Business
Esker March 2013 - Present
West Corporation February 2011 - March 2013
Twenty First Century Communications January 2009 - March 2013
REVERSE 911/Sigma Communications LLC October 2005 - January 2009
PlantCML - Dialogic Communications 2007 - 2009
Skills
Consultative Selling, Solution Selling, New Business Development, Account Management, Direct Sales, Salesforce.com, SaaS, Sales Process, Enterprise Software, Cloud Computing, B2B, Software Industry, Business Strategy, CRM, Professional Services, Sales, Program Management, Leadership, Selling, Business Development, Lead Generation, OTC, P2P, Telecommunications, VoIP, Strategic Planning
Education
Indiana University Bloomington 1998 — 2002
Business Adminstration - Kelley School of Business, Accounting and Finance
Florida Atlantic University 2005 — 2009
Masters Business Administration (MBA), Business
Jannette Moore's West Corporation Experience June 2014 - Present
Job We got you covered under our wings!
Industry Insurance
Experience
Aflac August 2014 - Present
West Corporation June 2014 - Present
Capital Area Transit CAT November 2010 - February 2014
State Farm Insurance September 2006 - November 2010
State Farm September 2006 - November 2010
Skills
Microsoft Office, Training, Team Building, Team Leadership, Microsoft Excel, Management, Microsoft Word, Transportation, Public Speaking, PowerPoint, Public Transport, Insurance, Customer Service, New Business Development, Marketing, Coaching, Leadership
Education
Faulkner University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
ITT Technical Institute-Indianapolis 2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
J.F. Drake State Technical College 1997 — 2000
Associate's degree, Business/Cosmetology
Aflac August 2014 - Present
West Corporation June 2014 - Present
Capital Area Transit CAT November 2010 - February 2014
State Farm Insurance September 2006 - November 2010
State Farm September 2006 - November 2010
Skills
Microsoft Office, Training, Team Building, Team Leadership, Microsoft Excel, Management, Microsoft Word, Transportation, Public Speaking, PowerPoint, Public Transport, Insurance, Customer Service, New Business Development, Marketing, Coaching, Leadership
Education
Faulkner University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
ITT Technical Institute-Indianapolis 2012 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
J.F. Drake State Technical College 1997 — 2000
Associate's degree, Business/Cosmetology
Thomas Schrock Thomas Schrock's West Corporation Experience August 1999 - January 2012
Job Field Tech
Industry Telecommunications
Experience
Ericsson September 2013 - Present
CCI August 2012 - March 2013
West Corporation August 1999 - January 2012
Skills
Budgets, Process Scheduler, Human Resources, Finance, Vendor Management, Process Improvement, Troubleshooting, Team Leadership, Operations Management, Project Management, Outsourcing, Call Centers, GPON, Fiber Optic Networks, Ethernet over Copper, T-Berd, CSU/DSUs, Circuit Testing, T-3, T-1, Routers, Wireless, Switches, Optical Fiber, Ethernet, Telecommunications, Telephony, Cabling, Network Design, IP, Testing, CDMA, Avaya, Contract Negotiation, Fiber Optics, T1, LAN-WAN, Cellular Communications, VoIP, LTE, Networking, Managed Services, Technical Support, Software Installation, RF, Product Management, Wireless Networking, Network Engineering, WAN, Microwave
Education
San Joaquin Delta College 2000 — 2001
Certicate, CCNA
Humphreys School of Law 1998 — 2000
Law
Humphreys College 1995 — 1997
BA, Paralegal Studies, 3.65
Front Range Community College 1980 — 1981
ASA, Machine Drafting, 3.56
Youngstown State University 1971 — 1976
BS, Mechanical Engineering, 3.40
Youngstown State University 1971 — 1974
ASA, Drafting & Design
Ericsson September 2013 - Present
CCI August 2012 - March 2013
West Corporation August 1999 - January 2012
Skills
Budgets, Process Scheduler, Human Resources, Finance, Vendor Management, Process Improvement, Troubleshooting, Team Leadership, Operations Management, Project Management, Outsourcing, Call Centers, GPON, Fiber Optic Networks, Ethernet over Copper, T-Berd, CSU/DSUs, Circuit Testing, T-3, T-1, Routers, Wireless, Switches, Optical Fiber, Ethernet, Telecommunications, Telephony, Cabling, Network Design, IP, Testing, CDMA, Avaya, Contract Negotiation, Fiber Optics, T1, LAN-WAN, Cellular Communications, VoIP, LTE, Networking, Managed Services, Technical Support, Software Installation, RF, Product Management, Wireless Networking, Network Engineering, WAN, Microwave
Education
San Joaquin Delta College 2000 — 2001
Certicate, CCNA
Humphreys School of Law 1998 — 2000
Law
Humphreys College 1995 — 1997
BA, Paralegal Studies, 3.65
Front Range Community College 1980 — 1981
ASA, Machine Drafting, 3.56
Youngstown State University 1971 — 1976
BS, Mechanical Engineering, 3.40
Youngstown State University 1971 — 1974
ASA, Drafting & Design
Lindsey Deakin Lindsey Deakin's West Corporation Experience June 2013 - September 2013
Job at
Industry Human Resources
Experience
Intersystems August 2015 - Present
Solutionary May 2015 - July 2015
First Data Corporation October 2014 - April 2015
Cornerstone Staffing, Inc September 2014 - October 2014
OfficeTeam February 2014 - July 2014
Northern Natural Gas April 2014 - June 2014
West Corporation June 2013 - September 2013
Omaha Public Power District February 2011 - January 2013
InSearch, Inc. 2009 - 2010
Remedy Intelligent Staffing 2009 - 2009
Skills
Leadership, Human Resources, Editing, Data Entry, Time Management, Sales, Event Planning, Training, Networking, Project Management, Process Improvement, Interviews, Research, Public Relations, Social Networking, Team Building, Customer Service, Employee Relations, Outlook, Coordinating, Recruiting, Typing (75 wpm), Telephone, Microsoft Office, Business Networking
Education
Evangel University 2005 — 2009
Bachelor of Science, Advertising/Public Relations
Intersystems August 2015 - Present
Solutionary May 2015 - July 2015
First Data Corporation October 2014 - April 2015
Cornerstone Staffing, Inc September 2014 - October 2014
OfficeTeam February 2014 - July 2014
Northern Natural Gas April 2014 - June 2014
West Corporation June 2013 - September 2013
Omaha Public Power District February 2011 - January 2013
InSearch, Inc. 2009 - 2010
Remedy Intelligent Staffing 2009 - 2009
Skills
Leadership, Human Resources, Editing, Data Entry, Time Management, Sales, Event Planning, Training, Networking, Project Management, Process Improvement, Interviews, Research, Public Relations, Social Networking, Team Building, Customer Service, Employee Relations, Outlook, Coordinating, Recruiting, Typing (75 wpm), Telephone, Microsoft Office, Business Networking
Education
Evangel University 2005 — 2009
Bachelor of Science, Advertising/Public Relations
Tyrone Walker Jr. Tyrone Walker Jr.'s West Corporation Experience December 2011 - Present
Job Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation December 2011 - Present
Gap Inc./Old Navy May 2005 - January 2012
West Corporation May 2011 - December 2011
West Corporation December 2010 - May 2011
Skills
Employee Training, Coaching Staff, Workflow Management, Cross-functional Team..., Communication, Leadership Development, Managing Database, Team Building, Customer Service, Customer Support, Customer Engagement, Customer Oriented, Account Resolution, Employee Evaluation
Education
Walden University 2009 — 2011
Master of Science (M.S.), Psychology: Organizational Psychology and Development
Elizabeth City State University 2004 — 2008
Bachelor of Science (B.S.), Psychology
West Corporation December 2011 - Present
Gap Inc./Old Navy May 2005 - January 2012
West Corporation May 2011 - December 2011
West Corporation December 2010 - May 2011
Skills
Employee Training, Coaching Staff, Workflow Management, Cross-functional Team..., Communication, Leadership Development, Managing Database, Team Building, Customer Service, Customer Support, Customer Engagement, Customer Oriented, Account Resolution, Employee Evaluation
Education
Walden University 2009 — 2011
Master of Science (M.S.), Psychology: Organizational Psychology and Development
Elizabeth City State University 2004 — 2008
Bachelor of Science (B.S.), Psychology
Blonneva Pinder Blonneva Pinder's West Corporation Experience November 2011 - November 2012
Job Customer Service Staff at Publix Super Markets
Industry Telecommunications
Experience
Publix Super Markets November 2011 - Present
West Corporation November 2011 - November 2012
University of Alabama in Huntsville August 2005 - July 2011
Huntsville Hospital August 2009 - June 2010
Huntsville Hospital August 2009 - June 2010
AmSouth Bank November 2002 - July 2003
Skills
Customer Service, Troubleshooting, Research, Vital Signs, Databases, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Time Management
Education
University of Alabama in Huntsville 2004 — 2011
Bachelor of Science (BS), Speech Communication and Rhetoric
Florida Metropolitan University 1998 — 2002
BS, Business Administration
Publix Super Markets November 2011 - Present
West Corporation November 2011 - November 2012
University of Alabama in Huntsville August 2005 - July 2011
Huntsville Hospital August 2009 - June 2010
Huntsville Hospital August 2009 - June 2010
AmSouth Bank November 2002 - July 2003
Skills
Customer Service, Troubleshooting, Research, Vital Signs, Databases, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Time Management
Education
University of Alabama in Huntsville 2004 — 2011
Bachelor of Science (BS), Speech Communication and Rhetoric
Florida Metropolitan University 1998 — 2002
BS, Business Administration
Tonya Sandidge's West Corporation Experience May 2009 - July 2009
Job Senior Independent Beauty Consultant
Industry Cosmetics
Experience
Mary Kay Inc. March 2013 - Present
Self-employed February 2005 - Present
The Family Partnership (Formerly Family & Children's Service) October 2014 - November 2014
AmeriCorps September 2014 - November 2014
Tamarjhe' Productions June 2012 - March 2013
Primrose Schools June 2011 - June 2011
West Corporation May 2009 - July 2009
Bright Horizons December 2008 - January 2009
Prepaid Legal Services, Inc 2009 - 2009
Apex Systems May 2008 - July 2008
Skills
Writing, Creative Writing, Early Childhood..., Customer Service, Love to Cook, Poetry, Performance Poetry, Spoken Word, Motivational Speaking, Humanitarian, Non-profits, homeless..., Multi Tasking, Parenting, Christian Counseling, Scripting, Storyboarding, Film Production, Fiction, Books, Nonprofits, Blogging, Published Author, Publishing, Storytelling, Publicity, Non-fiction, Entertainment, Proofreading, Newsletters, Facebook, Creative Writer, Social Networking, Freelance Writing, Copy Editing, Content Writing, Literature, Copywriting, Editorial, Publications, Content Development, Journalism, Editing, Blogger, Ghostwriting, Magazines, Short Stories, Newspapers, Content Strategy, Speech Writing
Education
Full Sail University 2012 — 2015
Bachelor of Fine Arts (BFA), Creative Writing
South Florida Community College 2004 — 2006
Non Seeking Degree, Education
Avon Park High School 1987 — 1991
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mary Kay Inc. March 2013 - Present
Self-employed February 2005 - Present
The Family Partnership (Formerly Family & Children's Service) October 2014 - November 2014
AmeriCorps September 2014 - November 2014
Tamarjhe' Productions June 2012 - March 2013
Primrose Schools June 2011 - June 2011
West Corporation May 2009 - July 2009
Bright Horizons December 2008 - January 2009
Prepaid Legal Services, Inc 2009 - 2009
Apex Systems May 2008 - July 2008
Skills
Writing, Creative Writing, Early Childhood..., Customer Service, Love to Cook, Poetry, Performance Poetry, Spoken Word, Motivational Speaking, Humanitarian, Non-profits, homeless..., Multi Tasking, Parenting, Christian Counseling, Scripting, Storyboarding, Film Production, Fiction, Books, Nonprofits, Blogging, Published Author, Publishing, Storytelling, Publicity, Non-fiction, Entertainment, Proofreading, Newsletters, Facebook, Creative Writer, Social Networking, Freelance Writing, Copy Editing, Content Writing, Literature, Copywriting, Editorial, Publications, Content Development, Journalism, Editing, Blogger, Ghostwriting, Magazines, Short Stories, Newspapers, Content Strategy, Speech Writing
Education
Full Sail University 2012 — 2015
Bachelor of Fine Arts (BFA), Creative Writing
South Florida Community College 2004 — 2006
Non Seeking Degree, Education
Avon Park High School 1987 — 1991
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Keviena Harmon Keviena Harmon's West Corporation Experience July 2009 - May 2010
Job Restaurants Professional
Industry Restaurants
Experience
Jack in the Box 2010 - 2012
West Corporation July 2009 - May 2010
Skills
Singing, doing hair, dancing, Theatre, Reading, Computer Maintenance
Education
Everest University-Jacksonville 2012 — 2012
Associate of Arts and Sciences (A.A.S.)
clifton j ozen 2008 — 2011
high school diploma
Jack in the Box 2010 - 2012
West Corporation July 2009 - May 2010
Skills
Singing, doing hair, dancing, Theatre, Reading, Computer Maintenance
Education
Everest University-Jacksonville 2012 — 2012
Associate of Arts and Sciences (A.A.S.)
clifton j ozen 2008 — 2011
high school diploma
Eva L. Atkins Eva L. Atkins's West Corporation Experience July 2005 - December 2005
Job Fashion Designer
Industry Apparel & Fashion
Experience
Liveops March 2008 - Present
American Drum January 2005 - Present
Advanced Lead Exchange September 2010 - April 2011
Paramount Builders January 2006 - May 2010
Ver-A-Fast Corporation April 2007 - April 2008
Procard International August 2005 - January 2007
West Corporation July 2005 - December 2005
Brandseed February 2005 - August 2005
D. F. King & Company March 2000 - January 2005
CTI Convention Staffing September 2001 - July 2004
Skills
Customer Relations, Social Networking, Team Building, Business Management, Sales, Artists, Fashion Illustration, Production Managment, Manufacturing, Lead Generation, Management, Garment Manufacturing, Garment Costing, Garment Fitting, Fashion Shows, Fashion Design, Showrooms, Investment Banking, Customer Service
Education
Grand Canyon University 2012 — 2014
Master in Science in Leadership, Leadership Studies, A+
Kaplan University 2011 — 2012
MBA in Finance, B+
Investment Banking Institute 2010 — 2011
Certification, Investment Banking
Netcom Information Technology 2002 — 2002
Certification, Information Technology (Computers)
Fashion Institute of Technology 1988 — 1993
AAS & BS, Fashion Design & Production Management
Virginia Commonwealth University 1985 — 1988
Bachelor of Fine Arts (B.F.A.), Fine Art & Fashion Design
Virginia State University 1984 — 1985
Clothing and Textiles
Richmond Technical Center 1982 — 1984
Certification, Clothing Occupations
Liveops March 2008 - Present
American Drum January 2005 - Present
Advanced Lead Exchange September 2010 - April 2011
Paramount Builders January 2006 - May 2010
Ver-A-Fast Corporation April 2007 - April 2008
Procard International August 2005 - January 2007
West Corporation July 2005 - December 2005
Brandseed February 2005 - August 2005
D. F. King & Company March 2000 - January 2005
CTI Convention Staffing September 2001 - July 2004
Skills
Customer Relations, Social Networking, Team Building, Business Management, Sales, Artists, Fashion Illustration, Production Managment, Manufacturing, Lead Generation, Management, Garment Manufacturing, Garment Costing, Garment Fitting, Fashion Shows, Fashion Design, Showrooms, Investment Banking, Customer Service
Education
Grand Canyon University 2012 — 2014
Master in Science in Leadership, Leadership Studies, A+
Kaplan University 2011 — 2012
MBA in Finance, B+
Investment Banking Institute 2010 — 2011
Certification, Investment Banking
Netcom Information Technology 2002 — 2002
Certification, Information Technology (Computers)
Fashion Institute of Technology 1988 — 1993
AAS & BS, Fashion Design & Production Management
Virginia Commonwealth University 1985 — 1988
Bachelor of Fine Arts (B.F.A.), Fine Art & Fashion Design
Virginia State University 1984 — 1985
Clothing and Textiles
Richmond Technical Center 1982 — 1984
Certification, Clothing Occupations
J'Nee Dobson J'Nee Dobson's West Corporation Experience March 2011 - Present
Job Director, Employee Relations at West Corporation
Industry Financial Services
Experience
West Corporation March 2011 - Present
West Corporation February 2005 - October 2011
West Corporation January 2003 - February 2005
Skills
Employee Relations, FMLA, Workers Compensation, OSHA, EEOC, Investigation, ADA compliance, Disciplinary Action, Multiple Sites, Employee Training, Employment Law, State & Federal Laws, Position Statements, Policy Writing, New Hire Orientations, Leadership Development, Training, EEO, Human Resources, Change Management, Deferred Compensation, HRIS, PeopleSoft, Management, Affirmative Action, Coaching, HR Policies, Leadership, Performance Management, Benefits Administration, Onboarding, Conflict Resolution, Hiring, Employee Engagement, Personnel Management, Succession Planning, ADA Compliance
Education
University of Phoenix - Atlanta 2004 — 2005
MBA, HR
Georgia Southern University - College of Business Administration 1997 — 2001
BBA, HR
West Corporation March 2011 - Present
West Corporation February 2005 - October 2011
West Corporation January 2003 - February 2005
Skills
Employee Relations, FMLA, Workers Compensation, OSHA, EEOC, Investigation, ADA compliance, Disciplinary Action, Multiple Sites, Employee Training, Employment Law, State & Federal Laws, Position Statements, Policy Writing, New Hire Orientations, Leadership Development, Training, EEO, Human Resources, Change Management, Deferred Compensation, HRIS, PeopleSoft, Management, Affirmative Action, Coaching, HR Policies, Leadership, Performance Management, Benefits Administration, Onboarding, Conflict Resolution, Hiring, Employee Engagement, Personnel Management, Succession Planning, ADA Compliance
Education
University of Phoenix - Atlanta 2004 — 2005
MBA, HR
Georgia Southern University - College of Business Administration 1997 — 2001
BBA, HR
Jonathan D Pfeiffer Jonathan D Pfeiffer's West Corporation Experience December 1998 - 2001
Job Assistant to the Custodian of Records Subpoena Response Unit Global Credit Administration at American Express
Industry Financial Services
Experience
American Express July 2014 - July 2015
American Express February 2014 - July 2014
AmeriFinancial Solutions // Phoenix Physicians June 2011 - July 2013
Debt Liquidation Services December 2007 - December 2008
AT&T // Bellsouth February 2007 - December 2007
Counsel for Debt Solutions (CDS) July 2003 - February 2007
Debt Management Credit Counseling June 2002 - June 2003
West Corporation December 1998 - 2001
Skills
Team Leadership, Persuasion, Negotiation, Training, Sales Process, Customer Service, Microsoft Office, Sales, Credit, Public Speaking, Outlook, Account Management, Management, Human Resources, Operations Management, Employee Training, FDCPA, Project Planning, Strategic Planning, Phone Etiquette, Call Centers, Cold Calling Experience, Collections, Strategic Financial..., Credit Scoring, Money Management, Debt Management, Debt Settlement, Consumer Debt, Bad Debt, Quality Assurance, Customer Retention, Customer Satisfaction, Customer Acquisition, Budget Setting, Time Management, 401k, Credit Cards, Billing Process, Microsoft Excel, Workers Compensation, Insurance, Tax Preparation, Calculations, Expense Allocation, Strategy, Real Estate, Privacy Law, Persuasive Speaker, Conversation
Education
Florida Atlantic University 2013 — 2013
Certificate, Advanced Human Resources Management: Compensation and Benefits
University of Arkansas at Fayetteville 1995 — 2001
Bachelor's Degree;, Communications & Psychology
Florida Atlantic University 2011 — 2011
Certificate, Human Resources Management
Florida Atlantic University 2009 — 2010
Certified Financial Planner Certificate Program
Florida Atlantic University 2010 — 2010
Certificate, Financial & Cost Accounting
National Institute for Financial Education 2002 — 2002
Certification, Finance
Professional Placement Network (PPN)
American Express July 2014 - July 2015
American Express February 2014 - July 2014
AmeriFinancial Solutions // Phoenix Physicians June 2011 - July 2013
Debt Liquidation Services December 2007 - December 2008
AT&T // Bellsouth February 2007 - December 2007
Counsel for Debt Solutions (CDS) July 2003 - February 2007
Debt Management Credit Counseling June 2002 - June 2003
West Corporation December 1998 - 2001
Skills
Team Leadership, Persuasion, Negotiation, Training, Sales Process, Customer Service, Microsoft Office, Sales, Credit, Public Speaking, Outlook, Account Management, Management, Human Resources, Operations Management, Employee Training, FDCPA, Project Planning, Strategic Planning, Phone Etiquette, Call Centers, Cold Calling Experience, Collections, Strategic Financial..., Credit Scoring, Money Management, Debt Management, Debt Settlement, Consumer Debt, Bad Debt, Quality Assurance, Customer Retention, Customer Satisfaction, Customer Acquisition, Budget Setting, Time Management, 401k, Credit Cards, Billing Process, Microsoft Excel, Workers Compensation, Insurance, Tax Preparation, Calculations, Expense Allocation, Strategy, Real Estate, Privacy Law, Persuasive Speaker, Conversation
Education
Florida Atlantic University 2013 — 2013
Certificate, Advanced Human Resources Management: Compensation and Benefits
University of Arkansas at Fayetteville 1995 — 2001
Bachelor's Degree;, Communications & Psychology
Florida Atlantic University 2011 — 2011
Certificate, Human Resources Management
Florida Atlantic University 2009 — 2010
Certified Financial Planner Certificate Program
Florida Atlantic University 2010 — 2010
Certificate, Financial & Cost Accounting
National Institute for Financial Education 2002 — 2002
Certification, Finance
Professional Placement Network (PPN)
Renegade Masta Renegade Masta's West Corporation Experience January 2011 - January 2011
Job DJ/CFO of thaconnect.org/ CEO of www.renegademasta.com/Audio Engineer/Video Editor
Industry Broadcast Media
Experience
West Corporation January 2011 - January 2011
Alarm Capital Alliance January 2010 - January 2011
Corporate Call Center January 2009 - January 2009
Kelly Services January 2007 - January 2009
Rent A Center January 2008 - January 2008
Delaware River Port Authority January 2001 - January 2004
Skills
Radio, Audio Editing, Adobe Audition, Voice Over, Sound, Video Production, DJ, Video Editing, Emcee, Broadcast Journalism, Media Production, Recording, Audio Engineering, Voice Acting, Journalism, Music Production, Music Industry, Broadcast Television, Audio Post Production, Sound Editing, Podcasting, Sound Design, Sales
Education
Edinboro University of Pennsylvania 2001 — 2007
speech communications, Broadcast Journalism
Edinboro University of Pennsylvania
B.A, Speech Communications
West Corporation January 2011 - January 2011
Alarm Capital Alliance January 2010 - January 2011
Corporate Call Center January 2009 - January 2009
Kelly Services January 2007 - January 2009
Rent A Center January 2008 - January 2008
Delaware River Port Authority January 2001 - January 2004
Skills
Radio, Audio Editing, Adobe Audition, Voice Over, Sound, Video Production, DJ, Video Editing, Emcee, Broadcast Journalism, Media Production, Recording, Audio Engineering, Voice Acting, Journalism, Music Production, Music Industry, Broadcast Television, Audio Post Production, Sound Editing, Podcasting, Sound Design, Sales
Education
Edinboro University of Pennsylvania 2001 — 2007
speech communications, Broadcast Journalism
Edinboro University of Pennsylvania
B.A, Speech Communications
Brianna Blackwell's West Corporation Experience June 2013 - October 2014
Job Independent Contractor
Industry Telecommunications
Experience
CrazyFreebieQueen July 2014 - Present
Passion Parties February 2014 - December 2014
West Corporation June 2013 - October 2014
LiveOps May 2012 - October 2014
PharmMD June 2014 - September 2014
Divas In Action May 2012 - January 2014
EarthLink Business June 2012 - January 2013
Beautiful Treasures July 2011 - July 2012
Skills
Customer Service, Sales, Presidency, Ownership, Blogging, Time Management, Entertainment, Small Business, Entrepreneurship, Social Networking, Start-ups, Online Marketing, Direct Sales, Training, Team Building, Marketing
Education
University of Alabama 2014 — 2016
Bachelor of Science (B.S.), Psychology
Gadsden State Community College 2010 — 2012
Associate's degree, Psychology
CrazyFreebieQueen July 2014 - Present
Passion Parties February 2014 - December 2014
West Corporation June 2013 - October 2014
LiveOps May 2012 - October 2014
PharmMD June 2014 - September 2014
Divas In Action May 2012 - January 2014
EarthLink Business June 2012 - January 2013
Beautiful Treasures July 2011 - July 2012
Skills
Customer Service, Sales, Presidency, Ownership, Blogging, Time Management, Entertainment, Small Business, Entrepreneurship, Social Networking, Start-ups, Online Marketing, Direct Sales, Training, Team Building, Marketing
Education
University of Alabama 2014 — 2016
Bachelor of Science (B.S.), Psychology
Gadsden State Community College 2010 — 2012
Associate's degree, Psychology
john kudirka john kudirka's West Corporation Experience December 2004 - May 2010
Job Fraud Account Supervisor at Captial One
Industry Banking
Experience
Capital One May 2013 - Present
HSN June 2011 - Present
West Corporation December 2004 - May 2010
Skills
Guitar and Jewelry work., Sales, Technical Support, Research, Process Improvement, Data Analysis, Analysis, Customer Experience, Microsoft Excel, Business Analysis, Access, Management, Microsoft Office, Visio, Photography, Software Documentation, Team Leadership, Customer Service, Performance Management, Training
Education
Front Range Community College 1989 — 1994
Associate/Science, Chemistry
Regis University
Capital One May 2013 - Present
HSN June 2011 - Present
West Corporation December 2004 - May 2010
Skills
Guitar and Jewelry work., Sales, Technical Support, Research, Process Improvement, Data Analysis, Analysis, Customer Experience, Microsoft Excel, Business Analysis, Access, Management, Microsoft Office, Visio, Photography, Software Documentation, Team Leadership, Customer Service, Performance Management, Training
Education
Front Range Community College 1989 — 1994
Associate/Science, Chemistry
Regis University
Joe Mullin Joe Mullin's West Corporation Experience December 2007 - Present
Job Vice President and Deputy General Counsel at West Corporation
Industry Telecommunications
Experience
West Corporation December 2007 - Present
First Data Corporation March 2000 - November 2007
Sidley Austin August 1995 - February 2000
Skills
Corporate Law, Privacy Law, Commercial Litigation, Mergers, Due Diligence, Corporate Governance, Licensing
Education
University of Chicago Law School 1992 — 1995
JD
Georgetown University 1988 — 1992
BA, Economics and Government
West Corporation December 2007 - Present
First Data Corporation March 2000 - November 2007
Sidley Austin August 1995 - February 2000
Skills
Corporate Law, Privacy Law, Commercial Litigation, Mergers, Due Diligence, Corporate Governance, Licensing
Education
University of Chicago Law School 1992 — 1995
JD
Georgetown University 1988 — 1992
BA, Economics and Government
Christen Johnson Christen Johnson's West Corporation Experience June 2011 - March 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
DIRECTV November 2012 - January 2015
Best Buy August 2012 - November 2012
West Corporation June 2011 - March 2012
Skills
Customer Service, Typing, Technology, Sales, Computer software, multi-tasking
Education
Union High School 2007 — 2010
High School Diploma
Georgia Perimeter College
Associate's degree
DIRECTV November 2012 - January 2015
Best Buy August 2012 - November 2012
West Corporation June 2011 - March 2012
Skills
Customer Service, Typing, Technology, Sales, Computer software, multi-tasking
Education
Union High School 2007 — 2010
High School Diploma
Georgia Perimeter College
Associate's degree
Donald Wisniewski Donald Wisniewski's West Corporation Experience November 2006 - September 2007
Job Licensed Practical Nurse at Edinboro Manor
Industry Hospital & Health Care
Experience
Edinboro Manor - HCF September 2008 - Present
Sheetz September 2007 - May 2008
West Corporation November 2006 - September 2007
United States Air Force January 2005 - October 2006
United States Air Force October 2001 - December 2004
Skills
Air Force, Aircraft Maintenance, Maintenance & Repair, Inspection, Critical Thinking, Observation, Documentations, Communication, Supervisory Skills, Data Entry, Microsoft Excel, PowerPoint, Security, Vital Signs, Leadership, HIPAA, Time Management, Nursing, Wound Care, LPN, Microsoft Word, Risk Assessment, Ostomy Care, Training, Operations Management, Cpr Certified, Medical Terminology, Military, Military Experience, Patient Safety, Software Documentation, Supervisory Experience, CPR Certified, Documentation
Education
Embry-Riddle Aeronautical University-Worldwide
Aircraft Maintenance with Concentration in Management
Edinboro University of Pennsylvania 2008 — 2011
Registered Nursing/Registered Nurse
Tri-State Business Institute 2007 — 2008
Associate of Science (A.S.), LPN
Edinboro Manor - HCF September 2008 - Present
Sheetz September 2007 - May 2008
West Corporation November 2006 - September 2007
United States Air Force January 2005 - October 2006
United States Air Force October 2001 - December 2004
Skills
Air Force, Aircraft Maintenance, Maintenance & Repair, Inspection, Critical Thinking, Observation, Documentations, Communication, Supervisory Skills, Data Entry, Microsoft Excel, PowerPoint, Security, Vital Signs, Leadership, HIPAA, Time Management, Nursing, Wound Care, LPN, Microsoft Word, Risk Assessment, Ostomy Care, Training, Operations Management, Cpr Certified, Medical Terminology, Military, Military Experience, Patient Safety, Software Documentation, Supervisory Experience, CPR Certified, Documentation
Education
Embry-Riddle Aeronautical University-Worldwide
Aircraft Maintenance with Concentration in Management
Edinboro University of Pennsylvania 2008 — 2011
Registered Nursing/Registered Nurse
Tri-State Business Institute 2007 — 2008
Associate of Science (A.S.), LPN
Brittni Banks Brittni Banks's West Corporation Experience August 2010 - February 2012
Job Customer Service Representative at CoOp Financial Services
Industry Banking
Experience
Hilton Worldwide December 2014 - Present
CO-OP Financial Services June 2014 - January 2015
ECS Worldwide Chauffeured Services September 2013 - May 2014
Hilton Garden Inn January 2013 - September 2013
West Corporation August 2010 - February 2012
Sears, Roebuck and Co. July 2006 - August 2008
Skills
Customer Service, Retail, Conflict Resolution, Cash Register, Microsoft Excel, Microsoft Office, Hospitality, Sales, Ground Transportation, Data Entry, Customer Satisfaction, Time Management, Telephone Skills, Outlook, Call Centers, Customer Experience, Event Management, Operations Management, Event Planning, Account Management, Team Building, Strategic Planning, New Business Development
Education
Florida Agricultural and Mechanical University 2008 — 2012
Hilton Worldwide December 2014 - Present
CO-OP Financial Services June 2014 - January 2015
ECS Worldwide Chauffeured Services September 2013 - May 2014
Hilton Garden Inn January 2013 - September 2013
West Corporation August 2010 - February 2012
Sears, Roebuck and Co. July 2006 - August 2008
Skills
Customer Service, Retail, Conflict Resolution, Cash Register, Microsoft Excel, Microsoft Office, Hospitality, Sales, Ground Transportation, Data Entry, Customer Satisfaction, Time Management, Telephone Skills, Outlook, Call Centers, Customer Experience, Event Management, Operations Management, Event Planning, Account Management, Team Building, Strategic Planning, New Business Development
Education
Florida Agricultural and Mechanical University 2008 — 2012
Sylvia Timothy's West Corporation Experience April 2010 - January 2011
Job Business Owner at A Pink Ribbon Boutique
Industry Retail
Experience
A Pink Ribbon Boutique April 2015 - Present
Outcomes Health Information Solutions, An Altegra Health Company September 2013 - April 2014
Medtronic January 2011 - June 2012
West Corporation April 2010 - January 2011
Citi June 2007 - February 2008
2020 Companies August 2005 - July 2007
US Army October 2002 - October 2005
Skills
Call Centers, Sales, Customer Satisfaction, Customer Service, Time Management, Operations Management, Outlook, Training, Sales Operations, Leadership, Management, Team Building, Marketing, PowerPoint, Microsoft Excel
Education
Georgia Perimeter College 2014 — 2015
Chemistry, Pre-Pharmacy Studies
San Antonio College
Associate's degree, Business Administration and Management, General
St Philip's College
A Pink Ribbon Boutique April 2015 - Present
Outcomes Health Information Solutions, An Altegra Health Company September 2013 - April 2014
Medtronic January 2011 - June 2012
West Corporation April 2010 - January 2011
Citi June 2007 - February 2008
2020 Companies August 2005 - July 2007
US Army October 2002 - October 2005
Skills
Call Centers, Sales, Customer Satisfaction, Customer Service, Time Management, Operations Management, Outlook, Training, Sales Operations, Leadership, Management, Team Building, Marketing, PowerPoint, Microsoft Excel
Education
Georgia Perimeter College 2014 — 2015
Chemistry, Pre-Pharmacy Studies
San Antonio College
Associate's degree, Business Administration and Management, General
St Philip's College
Daniel Banning Daniel Banning's West Corporation Experience 2005 - 2006
Job Risk Specialist at Scottrade® Advisor Services
Industry Financial Services
Experience
St. Charles Financial Services, LLC 2013 - 2015
Wells Fargo Advisors 2012 - 2013
TD Ameritrade Institutional 2007 - 2012
Fidelity Investments 2006 - 2006
West Corporation 2005 - 2006
Skills
Management, Cash Management, Finance, Investments, Banking, Sales, Microsoft Office, Microsoft Excel, Customer Service, Series 7, Retail, Portfolio Management, Financial Analysis, Risk Management, Analysis, Financial Advisory, Access, Web Design, Social Media Marketing
Education
Franciscan University of Steubenville 2000 — 2005
BA, History
Tulsa Community College 1999 — 2000
N/A, LIberal Arts
Sapulpa High School 1996 — 1999
High School
St. Charles Financial Services, LLC 2013 - 2015
Wells Fargo Advisors 2012 - 2013
TD Ameritrade Institutional 2007 - 2012
Fidelity Investments 2006 - 2006
West Corporation 2005 - 2006
Skills
Management, Cash Management, Finance, Investments, Banking, Sales, Microsoft Office, Microsoft Excel, Customer Service, Series 7, Retail, Portfolio Management, Financial Analysis, Risk Management, Analysis, Financial Advisory, Access, Web Design, Social Media Marketing
Education
Franciscan University of Steubenville 2000 — 2005
BA, History
Tulsa Community College 1999 — 2000
N/A, LIberal Arts
Sapulpa High School 1996 — 1999
High School
Ammar Hussain Ammar Hussain's West Corporation Experience March 2010 - February 2011
Job Sourcing Specialist Outsourcing and Offshoring
Industry Banking
Experience
Chain IQ Group AG May 2014 - Present
UBS October 2012 - May 2014
UBS Financial Services October 2011 - October 2012
West Corporation March 2010 - February 2011
Penn State University August 2008 - December 2009
Edinboro University of Pennsylvania January 2007 - December 2007
Edinboro University of Pennsylavnia August 2005 - December 2006
Taher Nawaz & Co June 2006 - August 2006
Skills
Leadership, Management, Analysis, Project Management, Training, Microsoft Office, Process Improvement, Research, Customer Service, Strategic Planning, Financial Analysis, Human Resources, Program Management, Recruiting, Data Analysis, Risk Management, Statistics, Accounting, Forecasting
Education
Pennsylvania State University-Erie Campus 2008 — 2009
MBA, Business Administration - GPA 3.85/4.0
Edinboro University of Pennsylvania 2004 — 2007
BSc, Business Administration - Financial Services GPA 3.3/4.0
Chain IQ Group AG May 2014 - Present
UBS October 2012 - May 2014
UBS Financial Services October 2011 - October 2012
West Corporation March 2010 - February 2011
Penn State University August 2008 - December 2009
Edinboro University of Pennsylvania January 2007 - December 2007
Edinboro University of Pennsylavnia August 2005 - December 2006
Taher Nawaz & Co June 2006 - August 2006
Skills
Leadership, Management, Analysis, Project Management, Training, Microsoft Office, Process Improvement, Research, Customer Service, Strategic Planning, Financial Analysis, Human Resources, Program Management, Recruiting, Data Analysis, Risk Management, Statistics, Accounting, Forecasting
Education
Pennsylvania State University-Erie Campus 2008 — 2009
MBA, Business Administration - GPA 3.85/4.0
Edinboro University of Pennsylvania 2004 — 2007
BSc, Business Administration - Financial Services GPA 3.3/4.0
Tanya Murphy Tanya Murphy's West Corporation Experience October 2008 - Present
Job Performance Assessment Liaison (PAL) at West Corporation
Industry Retail
Experience
Jewelry in Candle August 2014 - Present
West Corporation October 2008 - Present
Silky Satin's Closet September 2012 - September 2013
Skills
Small Business, Entrepreneurship, Retail, Supervisory Skills, Sales Process, Sales, Customer Service..., Customer Service, Team Leadership, Real Estate, Computer Proficiency, Party Planning, Direct Sales, Telephone Skills, Employee Training, Microsoft Office, Data Entry, PeopleSoft, Coaching, Performance Improvement, Performance Appraisal, Social Networking, Business Networking, Creative Writing, Team Building, Teamwork, Administration, Distance Learning, Troubleshooting, Trade Shows, QuickBooks, Website Development, Windows, Cashiering, Personnel Supervision, Cash Flow Forecasting, Investment Properties, Inventory Management, Sales Management, Marketing, Online Marketing, Leadership, Account Management
Education
Edinboro University of Pennsylvania 2005 — 2007
Bachelor's degree Business Administration, Business Administration and Management, General
Penn State Erie, The Behrend College 2002 — 2005
N/A, Business Administration and Management, General
Mcdowell High School 1992 — 1995
High School Diploma, General Studies, 12
Jewelry in Candle August 2014 - Present
West Corporation October 2008 - Present
Silky Satin's Closet September 2012 - September 2013
Skills
Small Business, Entrepreneurship, Retail, Supervisory Skills, Sales Process, Sales, Customer Service..., Customer Service, Team Leadership, Real Estate, Computer Proficiency, Party Planning, Direct Sales, Telephone Skills, Employee Training, Microsoft Office, Data Entry, PeopleSoft, Coaching, Performance Improvement, Performance Appraisal, Social Networking, Business Networking, Creative Writing, Team Building, Teamwork, Administration, Distance Learning, Troubleshooting, Trade Shows, QuickBooks, Website Development, Windows, Cashiering, Personnel Supervision, Cash Flow Forecasting, Investment Properties, Inventory Management, Sales Management, Marketing, Online Marketing, Leadership, Account Management
Education
Edinboro University of Pennsylvania 2005 — 2007
Bachelor's degree Business Administration, Business Administration and Management, General
Penn State Erie, The Behrend College 2002 — 2005
N/A, Business Administration and Management, General
Mcdowell High School 1992 — 1995
High School Diploma, General Studies, 12
Tiffany Harston Tiffany Harston's West Corporation Experience March 2014 - Present
Job Account Manager at West Corporation
Industry Accounting
Experience
West Corporation March 2014 - Present
Self Employed February 2004 - January 2012
Skills
Account Management, Accounts Receivable, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Customer Service, Corporate Communications, Strategic Communications, Internal Communications, International Relations
Education
Everest University-South Orlando 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
West Corporation March 2014 - Present
Self Employed February 2004 - January 2012
Skills
Account Management, Accounts Receivable, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Customer Service, Corporate Communications, Strategic Communications, Internal Communications, International Relations
Education
Everest University-South Orlando 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
Heberth Wirbiezcas's West Corporation Experience October 2001 - December 2005
Job Business | Strategic Marketing | Digital | Team Leadership US Hispanic, US Multicultural, LatAm, International, Global
Industry Entertainment
Experience
WellDone Consulting June 2013 - Present
HITN April 2012 - May 2013
GMR Marketing January 2011 - January 2012
American Family Insurance May 2009 - May 2010
Accentmarketing April 2006 - September 2007
West Corporation October 2001 - December 2005
E-Frontiers August 1999 - October 2001
Ferris State University May 1996 - August 1999
Seagram's de Colombia May 1992 - December 1995
Skills
Strategy, Marketing Strategy, Marketing, Integrated Marketing, Advertising, Strategic Partnerships, Marketing Communications, Product Marketing, Market Research, Market Planning, Interactive Marketing, Social Media, Management, Leadership, Social Media Marketing, Analytics, E-commerce, Creative Strategy, Strategic Planning, Product Management, Digital Strategy, Account Management, Tactical Planning, Digital Media, Customer Insight, Global Strategy, Global Marketing, Business Planning, Go-to-market Strategy, International Marketing, Mobile Marketing, Media Strategy, Media Planning, Direct Marketing, Direct Response, Team Management, Key Account Management, Cross-functional Team..., Vendor Management, Contract Negotiation
Education
Ferris State University
Master's Degree, Management of Information Systems
Ferris State University
Bachelor's Degree, Marketing
Fundacion Universidad Central
Associate's Degree, Marketing and Advertising Management
Kellogg School of Business, Executive Education - Colombia
Certificate, Strategic Marketing
Seagram’s Latin America - Panama
Marketing Budgets
WellDone Consulting June 2013 - Present
HITN April 2012 - May 2013
GMR Marketing January 2011 - January 2012
American Family Insurance May 2009 - May 2010
Accentmarketing April 2006 - September 2007
West Corporation October 2001 - December 2005
E-Frontiers August 1999 - October 2001
Ferris State University May 1996 - August 1999
Seagram's de Colombia May 1992 - December 1995
Skills
Strategy, Marketing Strategy, Marketing, Integrated Marketing, Advertising, Strategic Partnerships, Marketing Communications, Product Marketing, Market Research, Market Planning, Interactive Marketing, Social Media, Management, Leadership, Social Media Marketing, Analytics, E-commerce, Creative Strategy, Strategic Planning, Product Management, Digital Strategy, Account Management, Tactical Planning, Digital Media, Customer Insight, Global Strategy, Global Marketing, Business Planning, Go-to-market Strategy, International Marketing, Mobile Marketing, Media Strategy, Media Planning, Direct Marketing, Direct Response, Team Management, Key Account Management, Cross-functional Team..., Vendor Management, Contract Negotiation
Education
Ferris State University
Master's Degree, Management of Information Systems
Ferris State University
Bachelor's Degree, Marketing
Fundacion Universidad Central
Associate's Degree, Marketing and Advertising Management
Kellogg School of Business, Executive Education - Colombia
Certificate, Strategic Marketing
Seagram’s Latin America - Panama
Marketing Budgets
Richard Colosimo's West Corporation Experience February 2014 - March 2014
Job Lending Operations Specialist I at M&T Bank
Industry Banking
Experience
M&T Bank September 2015 - Present
M&T Bank March 2015 - Present
M&T Bank March 2014 - Present
West Corporation February 2014 - March 2014
Bank of America January 2011 - June 2013
Bank of America January 2011 - October 2011
Tops Markets October 2009 - January 2011
Tops Markets October 2009 - January 2011
TeleTech May 2009 - October 2009
Skills
Leadership, SPSS, Banking, PowerPoint, Visio, Microsoft Excel, Time Management, Access, Microsoft Office, Microsoft Word, Statistics, Loan Modifications, Mortgage Modification, Mortgage Servicing, Salesforce.com, Urban
Education
State University of New York at Buffalo 2012 — 2015
Bachelor of Arts (B.A.), Theatre/Theater
State University of New York at Buffalo - School of Management 2012 — 2015
Niagara County Community College 2009 — 2011
Liberal Arts: Psychology, Psychology, 3.2
Erie Community College
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
M&T Bank September 2015 - Present
M&T Bank March 2015 - Present
M&T Bank March 2014 - Present
West Corporation February 2014 - March 2014
Bank of America January 2011 - June 2013
Bank of America January 2011 - October 2011
Tops Markets October 2009 - January 2011
Tops Markets October 2009 - January 2011
TeleTech May 2009 - October 2009
Skills
Leadership, SPSS, Banking, PowerPoint, Visio, Microsoft Excel, Time Management, Access, Microsoft Office, Microsoft Word, Statistics, Loan Modifications, Mortgage Modification, Mortgage Servicing, Salesforce.com, Urban
Education
State University of New York at Buffalo 2012 — 2015
Bachelor of Arts (B.A.), Theatre/Theater
State University of New York at Buffalo - School of Management 2012 — 2015
Niagara County Community College 2009 — 2011
Liberal Arts: Psychology, Psychology, 3.2
Erie Community College
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Daryle Minor Daryle Minor's West Corporation Experience November 2012 - March 2013
Job Lead Generation Specialist // Audio Engineer & Composer
Industry Information Technology and Services
Experience
LeadGenius October 2013 - Present
NokeStar Entertainment 2003 - Present
West Corporation November 2012 - March 2013
Sky Publishers February 2012 - June 2012
Leapforce May 2011 - May 2012
CGBiz LLC 2010 - 2011
Independent Contractor June 2008 - 2010
The Roanoke Times February 2005 - April 2008
Skills
Lead Generation, Web-based Research, Online Lead Generation, Information Gathering, Lead Enrichment, Audio Engineering, Music Production, Sonic Branding, Game Music, Sound Design, Outreach Services, Pro Tools, Customer Service, Sound, Microsoft Office, Audio Editing, Web Content, Audio Processing, Search Engine Evaluator, Music Composition, General Transcription, Logic Pro, Communication, Audio Post Production, Microsoft Excel, Sound Editing, Sound Mixing, Digital Audio, Professional Audio, Digidesign Pro Tools, Music Publishing, Music Creation, Song Production, Composition, Editing, Recording, Video, Film, Writing
Education
Full Sail University 2010 — 2014
Bachelor of Science, Audio Engineering / Music Production
LeadGenius October 2013 - Present
NokeStar Entertainment 2003 - Present
West Corporation November 2012 - March 2013
Sky Publishers February 2012 - June 2012
Leapforce May 2011 - May 2012
CGBiz LLC 2010 - 2011
Independent Contractor June 2008 - 2010
The Roanoke Times February 2005 - April 2008
Skills
Lead Generation, Web-based Research, Online Lead Generation, Information Gathering, Lead Enrichment, Audio Engineering, Music Production, Sonic Branding, Game Music, Sound Design, Outreach Services, Pro Tools, Customer Service, Sound, Microsoft Office, Audio Editing, Web Content, Audio Processing, Search Engine Evaluator, Music Composition, General Transcription, Logic Pro, Communication, Audio Post Production, Microsoft Excel, Sound Editing, Sound Mixing, Digital Audio, Professional Audio, Digidesign Pro Tools, Music Publishing, Music Creation, Song Production, Composition, Editing, Recording, Video, Film, Writing
Education
Full Sail University 2010 — 2014
Bachelor of Science, Audio Engineering / Music Production
Mark Standridge's West Corporation Experience November 2014 - Present
Job Seeking new career opportunity
Industry Telecommunications
Experience
West Corporation November 2014 - Present
Granite Telecommunications January 2014 - September 2014
Granite Telecommunications July 2012 - September 2014
Condor Capital Corp February 2012 - July 2012
CentricsIT November 2009 - October 2011
CentricsIT November 2009 - November 2010
Skills
Solution Selling, Account Management, Direct Sales, Sales Process, Sales, Cold Calling, New Business Development, Salesforce.com, Sales Management, Lead Generation, SaaS, Managed Services, Cloud Computing, B2B, Data Center, CRM, Management, Business Development, Selling, Strategic Partnerships, Building Relationships, Enterprise Software, Telecommunications, Sales Operations
Education
Furman University 2005 — 2009
B.A., Sociology
Buford High School
North Gwinnett High School
West Corporation November 2014 - Present
Granite Telecommunications January 2014 - September 2014
Granite Telecommunications July 2012 - September 2014
Condor Capital Corp February 2012 - July 2012
CentricsIT November 2009 - October 2011
CentricsIT November 2009 - November 2010
Skills
Solution Selling, Account Management, Direct Sales, Sales Process, Sales, Cold Calling, New Business Development, Salesforce.com, Sales Management, Lead Generation, SaaS, Managed Services, Cloud Computing, B2B, Data Center, CRM, Management, Business Development, Selling, Strategic Partnerships, Building Relationships, Enterprise Software, Telecommunications, Sales Operations
Education
Furman University 2005 — 2009
B.A., Sociology
Buford High School
North Gwinnett High School
Garre Evans Garre Evans's West Corporation Experience October 2007 - August 2008
Job unemployed at n/a currently unemployed
Industry Hospitality
Experience
n/a - currently unemployed April 2013 - Present
Red Carpet Inn October 2011 - March 2013
West Corporation October 2007 - August 2008
The Cheesecake Factory July 2007 - October 2007
Skills
Customer Service
Education
Elizabeth City State University 2002 — 2005
n/a - currently unemployed April 2013 - Present
Red Carpet Inn October 2011 - March 2013
West Corporation October 2007 - August 2008
The Cheesecake Factory July 2007 - October 2007
Skills
Customer Service
Education
Elizabeth City State University 2002 — 2005
Kimberly Fussell's West Corporation Experience 2012 - 2014
Job CoOwner/CEO, Fussell Foods, LLC
Industry Food Production
Experience
United States Postal Service August 2014 - Present
Fussell Foods, LLC January 2005 - July 2015
West Corporation 2012 - 2014
Chico's FAS Inc. 2011 - 2012
BB&T 2009 - 2010
Argosy University 2007 - 2008
West Corporation 2004 - 2006
Skills
Windows, Mac, Adobe, Microsoft Office, Inflow Inventory, Quickbooks, Proficient knowledge of..., Fax, Budgets, QuickBooks, Human Resources, Sales, Customer Service, Payroll, Accounts Payable, Microsoft Excel, Accounts Receivable, Training, Data Entry, Microsoft Word, Interviews
Education
Florida International University 1996 — 1997
Communications
Florida Agricultural and Mechanical University 1994 — 1995
Communications
United States Postal Service August 2014 - Present
Fussell Foods, LLC January 2005 - July 2015
West Corporation 2012 - 2014
Chico's FAS Inc. 2011 - 2012
BB&T 2009 - 2010
Argosy University 2007 - 2008
West Corporation 2004 - 2006
Skills
Windows, Mac, Adobe, Microsoft Office, Inflow Inventory, Quickbooks, Proficient knowledge of..., Fax, Budgets, QuickBooks, Human Resources, Sales, Customer Service, Payroll, Accounts Payable, Microsoft Excel, Accounts Receivable, Training, Data Entry, Microsoft Word, Interviews
Education
Florida International University 1996 — 1997
Communications
Florida Agricultural and Mechanical University 1994 — 1995
Communications
Mark Wilbur Mark Wilbur's West Corporation Experience April 2014 - June 2015
Job Insurance Agent at West Corporation
Industry Banking
Experience
Retired June 2015 - Present
West Corporation April 2014 - June 2015
Home June 2013 - August 2014
Management Recruiters of Coeur d Alene September 2012 - May 2013
U.S. Bank June 2010 - July 2012
Self employed July 2009 - May 2010
Sitka Community Development Corporation September 2008 - June 2009
Alaska Pacific Bank October 2006 - August 2008
True North Federal Credit Union April 2004 - August 2006
Cooperative Federal Credit Union March 2002 - March 2004
Skills
Loans, Credit, Banking, Real Estate, Strategic Planning, Business Development, Customer Service, Sales, Team Building, New Business Development, Team Leadership, Sales Management, Financial Analysis, Small Business, Coaching, Insurance, Leadership, Marketing, Commercial Lending, Recruiting, Training, Negotiation, Mortgage Lending, Business Strategy, Business Planning, Credit Unions, Finance, Change Management, Credit Analysis, Consumer Lending, Contract Negotiation, Microsoft Excel, Business Analysis, Marketing Strategy, Retail Banking, Credit Risk, Financial Risk, Microsoft Office, Executive Management, Financial Services, Team Management, Leadership Development, Product Development, Strategy, Small Business Lending, Credit Cards, Budget Process, Underwriting, Risk Management, Management Consulting
Education
UC Colorado, Boulder, CO 1989 — 1991
Foothill College 1971 — 1972
Awalt High School
High School Diploma, General Studies
Retired June 2015 - Present
West Corporation April 2014 - June 2015
Home June 2013 - August 2014
Management Recruiters of Coeur d Alene September 2012 - May 2013
U.S. Bank June 2010 - July 2012
Self employed July 2009 - May 2010
Sitka Community Development Corporation September 2008 - June 2009
Alaska Pacific Bank October 2006 - August 2008
True North Federal Credit Union April 2004 - August 2006
Cooperative Federal Credit Union March 2002 - March 2004
Skills
Loans, Credit, Banking, Real Estate, Strategic Planning, Business Development, Customer Service, Sales, Team Building, New Business Development, Team Leadership, Sales Management, Financial Analysis, Small Business, Coaching, Insurance, Leadership, Marketing, Commercial Lending, Recruiting, Training, Negotiation, Mortgage Lending, Business Strategy, Business Planning, Credit Unions, Finance, Change Management, Credit Analysis, Consumer Lending, Contract Negotiation, Microsoft Excel, Business Analysis, Marketing Strategy, Retail Banking, Credit Risk, Financial Risk, Microsoft Office, Executive Management, Financial Services, Team Management, Leadership Development, Product Development, Strategy, Small Business Lending, Credit Cards, Budget Process, Underwriting, Risk Management, Management Consulting
Education
UC Colorado, Boulder, CO 1989 — 1991
Foothill College 1971 — 1972
Awalt High School
High School Diploma, General Studies
Art Provost's West Corporation Experience January 2006 - September 2011
Job Director of Corporate Security at Foundation for Educational Services
Industry Information Technology and Services
Experience
Foundation for Educational Services September 2011 - Present
Steiner Academy of Martial Arts, LLC January 2012 - Present
Provost Holdings, Inc. April 2003 - December 2012
West Corporation January 2006 - September 2011
Solutionary, Inc. November 2004 - January 2006
First Data Corporation October 2000 - November 2004
First Data Corporation April 1999 - October 2000
First Data Resources August 1995 - March 1999
GDE Systems Inc November 1994 - August 1995
USAF 1992 - 1994
Skills
Information Security, Enterprise Architecture, Network Security, CISSP, IT Management, CCNA, CISM, Troubleshooting, Cisco, Information Security..., Business Continuity, Disaster Recovery, Vulnerability Assessment, Computer Security, Risk Management, Penetration Testing, Firewalls, VoIP, Compliance, Vendor Management, Telecommunications, Security Audits, Team Building, Incident Management, Self Defense, Cisco Technologies, Data Center, TCP/IP, Unix, Security, Switches, WAN, Network Administration, Networking, IT Audit, Technical Support, Software Documentation, Information Technology, PCI DSS, Enterprise Software, Microsoft Exchange, System Administration
Education
Edinboro University of Pennsylvania 1989 — 1992
Aerospace Engineering, Computer Science, Psychology
Meadville Area Senior High
Foundation for Educational Services September 2011 - Present
Steiner Academy of Martial Arts, LLC January 2012 - Present
Provost Holdings, Inc. April 2003 - December 2012
West Corporation January 2006 - September 2011
Solutionary, Inc. November 2004 - January 2006
First Data Corporation October 2000 - November 2004
First Data Corporation April 1999 - October 2000
First Data Resources August 1995 - March 1999
GDE Systems Inc November 1994 - August 1995
USAF 1992 - 1994
Skills
Information Security, Enterprise Architecture, Network Security, CISSP, IT Management, CCNA, CISM, Troubleshooting, Cisco, Information Security..., Business Continuity, Disaster Recovery, Vulnerability Assessment, Computer Security, Risk Management, Penetration Testing, Firewalls, VoIP, Compliance, Vendor Management, Telecommunications, Security Audits, Team Building, Incident Management, Self Defense, Cisco Technologies, Data Center, TCP/IP, Unix, Security, Switches, WAN, Network Administration, Networking, IT Audit, Technical Support, Software Documentation, Information Technology, PCI DSS, Enterprise Software, Microsoft Exchange, System Administration
Education
Edinboro University of Pennsylvania 1989 — 1992
Aerospace Engineering, Computer Science, Psychology
Meadville Area Senior High
Josias KALMOGO Josias KALMOGO's West Corporation Experience October 2012 - February 2013
Job Performance Assessment at West Corporation
Industry Consumer Services
Experience
West Corporation October 2012 - February 2013
Norfolk Southern January 2012 - September 2012
Georgia Southern University August 2009 - December 2011
Savannah Technical College January 2008 - June 2009
Skills
Teaching, Research, Microsoft Office, Data Analysis, SPSS, Higher Education, Leadership, Windows, Community Outreach, Student Affairs, Coaching, Grant Writing, E-Learning, Accounting, Project Management, System Administration, Outlook, Social Networking, Time Management, Policy
Education
Georgia Southern University 2009 — 2011
Master
University of Ouagadougou 2001 — 2006
Master's Degree
West Corporation October 2012 - February 2013
Norfolk Southern January 2012 - September 2012
Georgia Southern University August 2009 - December 2011
Savannah Technical College January 2008 - June 2009
Skills
Teaching, Research, Microsoft Office, Data Analysis, SPSS, Higher Education, Leadership, Windows, Community Outreach, Student Affairs, Coaching, Grant Writing, E-Learning, Accounting, Project Management, System Administration, Outlook, Social Networking, Time Management, Policy
Education
Georgia Southern University 2009 — 2011
Master
University of Ouagadougou 2001 — 2006
Master's Degree
Derek Meinholdt Derek Meinholdt's West Corporation Experience March 2003 - May 2006
Job Electronics Product Manager at Jasco Products
Industry Electrical/Electronic Manufacturing
Experience
Jasco Products August 2006 - Present
West Corporation March 2003 - May 2006
Skills
Supplier Negotiations, Strategic Communications, Problem Solving, Supplier Negotiation, Pricing, Consumer Electronics, Manufacturing, Product Marketing, Competitive Analysis, New Business Development, Cross-functional Team..., Product Development, Management, Sales Management, Retail, Product Lifecycle..., Sales, Product Management, Project Management, Forecasting
Education
University of Central Oklahoma 2000 — 2002
MBA, Management, Finance
Emporia State University 1990 — 1995
BSBA, Business
Jasco Products August 2006 - Present
West Corporation March 2003 - May 2006
Skills
Supplier Negotiations, Strategic Communications, Problem Solving, Supplier Negotiation, Pricing, Consumer Electronics, Manufacturing, Product Marketing, Competitive Analysis, New Business Development, Cross-functional Team..., Product Development, Management, Sales Management, Retail, Product Lifecycle..., Sales, Product Management, Project Management, Forecasting
Education
University of Central Oklahoma 2000 — 2002
MBA, Management, Finance
Emporia State University 1990 — 1995
BSBA, Business
Crystal Okafor (A+, NET+, Security+ & MCSA) Crystal Okafor (A+, NET+, Security+ & MCSA)'s West Corporation Experience November 2008 - May 2009
Job Systems Support Representatives(Looking for new and challenging opportunities)
Industry Information Technology and Services
Experience
Omega Healthcare Services, LLC July 2009 - Present
Waketech 2010 - 2011
Wells Fargo Mortgage May 2009 - July 2010
West Corporation November 2008 - May 2009
ERA United Home Realty July 2006 - February 2009
Diamond Mortgage Group August 2005 - February 2009
Century 21 Vicki Berry Realty September 2005 - July 2006
Challenge Financial Investor Corp December 2004 - August 2005
Citizens International Bank Ltd., Lagos, Nigeria (An Affiliate of Citibank) October 1994 - June 2000
Skills
Networking, Troubleshooting, Management, Training, Selling, Technical Support, Call Centers, Banking, System Administration, Sales, Mortgage Lending, VPN
Education
Wake Technical Community College 2011 — 2013
AA, Computer Networking
Techskills Vocational School Raleigh, NC 2009 — 2010
A+,NET+, MCP and MCSA, Information Technology
Enugu State University of Science and Technology 1986 — 1990
BS, Finace
Omega Healthcare Services, LLC July 2009 - Present
Waketech 2010 - 2011
Wells Fargo Mortgage May 2009 - July 2010
West Corporation November 2008 - May 2009
ERA United Home Realty July 2006 - February 2009
Diamond Mortgage Group August 2005 - February 2009
Century 21 Vicki Berry Realty September 2005 - July 2006
Challenge Financial Investor Corp December 2004 - August 2005
Citizens International Bank Ltd., Lagos, Nigeria (An Affiliate of Citibank) October 1994 - June 2000
Skills
Networking, Troubleshooting, Management, Training, Selling, Technical Support, Call Centers, Banking, System Administration, Sales, Mortgage Lending, VPN
Education
Wake Technical Community College 2011 — 2013
AA, Computer Networking
Techskills Vocational School Raleigh, NC 2009 — 2010
A+,NET+, MCP and MCSA, Information Technology
Enugu State University of Science and Technology 1986 — 1990
BS, Finace
Janelle Gregory Janelle Gregory's West Corporation Experience March 2005 - November 2011
Job Customer Service Representative. at Highmark
Industry Telecommunications
Experience
Highmark Inc. November 2011 - Present
West Corporation March 2005 - November 2011
West Corporation May 2000 - March 2005
Skills
Customer Service, Training, Sales, Microsoft Office, Call Centers, Leadership, Team Leadership, Data Entry, Microsoft Word, Research, Social Networking, Customer Retention, Social Media, Outlook, Team Building, Writing, Management, Process Improvement, Event Planning, PowerPoint, Coaching, Social Media Marketing, Troubleshooting, Editing, Interviews, Software Documentation, Employee Training, Training & Development, Corporate Communications, Telemarketing, Quality Management, Quality Auditing, Word, Public Relations, Newsletters, Conferences, Quality Assurance, Public Speaking, Customer Satisfaction, Time Management, Microsoft Excel
Education
Edinboro University of Pennsylvania 2001 — 2010
Bachelors, Speech Communications and Media Studies
Erie County Technical School 1978 — 1980
Associate, Commercial Art
Highmark Inc. November 2011 - Present
West Corporation March 2005 - November 2011
West Corporation May 2000 - March 2005
Skills
Customer Service, Training, Sales, Microsoft Office, Call Centers, Leadership, Team Leadership, Data Entry, Microsoft Word, Research, Social Networking, Customer Retention, Social Media, Outlook, Team Building, Writing, Management, Process Improvement, Event Planning, PowerPoint, Coaching, Social Media Marketing, Troubleshooting, Editing, Interviews, Software Documentation, Employee Training, Training & Development, Corporate Communications, Telemarketing, Quality Management, Quality Auditing, Word, Public Relations, Newsletters, Conferences, Quality Assurance, Public Speaking, Customer Satisfaction, Time Management, Microsoft Excel
Education
Edinboro University of Pennsylvania 2001 — 2010
Bachelors, Speech Communications and Media Studies
Erie County Technical School 1978 — 1980
Associate, Commercial Art
Peter Bohn's West Corporation Experience April 2004 - Present
Job Senior Director, Finance
Industry Telecommunications
Experience
West Corporation April 2004 - Present
Cable & Wireless May 2002 - April 2004
PSINet April 2000 - April 2002
Qwest Communications April 1998 - March 2000
America Online April 1995 - March 1998
MCI September 1990 - March 1995
Skills
Financial Analysis, Forecasting, Finance, Analysis, Financial Reporting, Process Improvement, Budgets, Cross-functional Team..., Accounting, Strategy, Management, Financial Modeling, Strategic Financial..., Financial Forecasting, Acquisition Integration, Sales Operations, Telecommunications, Leadership, Business Development, Cost Accounting, Auditing, Cash Flow, Financial Planning, Budgeting, Sales Support, SEO, Social Media Marketing
Education
George Mason University
Finance, BS
West Corporation April 2004 - Present
Cable & Wireless May 2002 - April 2004
PSINet April 2000 - April 2002
Qwest Communications April 1998 - March 2000
America Online April 1995 - March 1998
MCI September 1990 - March 1995
Skills
Financial Analysis, Forecasting, Finance, Analysis, Financial Reporting, Process Improvement, Budgets, Cross-functional Team..., Accounting, Strategy, Management, Financial Modeling, Strategic Financial..., Financial Forecasting, Acquisition Integration, Sales Operations, Telecommunications, Leadership, Business Development, Cost Accounting, Auditing, Cash Flow, Financial Planning, Budgeting, Sales Support, SEO, Social Media Marketing
Education
George Mason University
Finance, BS
Ahsha Bell Ahsha Bell's West Corporation Experience May 2010 - August 2013
Job
Industry Marketing and Advertising
Experience
ProCard Mobile October 2013 - November 2014
West Corporation May 2010 - August 2013
University of West Florida August 2005 - January 2008
Pizza hut August 2001 - May 2005
Skills
Customer Service, Microsoft Office, Photoshop, Microsoft Word, Outlook, PowerPoint, Data Entry, Microsoft Excel, Telephone Skills, Call Centers, Windows, Customer Satisfaction, Photography, Adobe Creative Suite, HTML, Troubleshooting, Drawing, Research, Mac, Graphic Design, Adobe Acrobat
Education
University of West Florida 2005 — 2010
Bachelor of Arts (B.A.), Studio Art
Florida A&M University
ProCard Mobile October 2013 - November 2014
West Corporation May 2010 - August 2013
University of West Florida August 2005 - January 2008
Pizza hut August 2001 - May 2005
Skills
Customer Service, Microsoft Office, Photoshop, Microsoft Word, Outlook, PowerPoint, Data Entry, Microsoft Excel, Telephone Skills, Call Centers, Windows, Customer Satisfaction, Photography, Adobe Creative Suite, HTML, Troubleshooting, Drawing, Research, Mac, Graphic Design, Adobe Acrobat
Education
University of West Florida 2005 — 2010
Bachelor of Arts (B.A.), Studio Art
Florida A&M University
Jasmine Brock Jasmine Brock's West Corporation Experience June 2013 - Present
Job CSR at West Corporation
Industry Hospital & Health Care
Experience
West Corporation June 2013 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Cpr Certified, Windows, English, Data Analysis, Nursing Process, newborn education, Infection Control, patient centered care, Medication...
Education
Florida Agricultural and Mechanical University 2009 — 2013
BSN, Registered Nursing/Registered Nurse
West Corporation June 2013 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Cpr Certified, Windows, English, Data Analysis, Nursing Process, newborn education, Infection Control, patient centered care, Medication...
Education
Florida Agricultural and Mechanical University 2009 — 2013
BSN, Registered Nursing/Registered Nurse
Sean Kiley Sean Kiley's West Corporation Experience January 2011 - May 2012
Job Fortis Institute
Industry Education Management
Experience
Time Warner Cable September 2015 - Present
FORTIS Colleges and Institutes April 2015 - August 2015
Five Star International, LLC September 2014 - March 2015
Rent-A-Center February 2013 - September 2014
Target December 2012 - February 2013
Bankers Life and Casualty October 2012 - December 2012
West Corporation January 2011 - May 2012
West Corporation September 2009 - January 2011
West Corporation January 2007 - September 2009
PCA International February 2004 - January 2007
Skills
Call Center, Customer Satisfaction, Troubleshooting, Customer Service, Data Entry, Sales, Leadership, Outlook, Training, Process Scheduler, Management, Project Management, Microsoft Office, Team Leadership, Retail, Call Centers
Education
Edinboro University of Pennsylvania 2005 — 2010
BS in Education, Secondary Education, Focus in Social Studies, Minors in History and Political Science
General McLane HS 1991 — 1995
Time Warner Cable September 2015 - Present
FORTIS Colleges and Institutes April 2015 - August 2015
Five Star International, LLC September 2014 - March 2015
Rent-A-Center February 2013 - September 2014
Target December 2012 - February 2013
Bankers Life and Casualty October 2012 - December 2012
West Corporation January 2011 - May 2012
West Corporation September 2009 - January 2011
West Corporation January 2007 - September 2009
PCA International February 2004 - January 2007
Skills
Call Center, Customer Satisfaction, Troubleshooting, Customer Service, Data Entry, Sales, Leadership, Outlook, Training, Process Scheduler, Management, Project Management, Microsoft Office, Team Leadership, Retail, Call Centers
Education
Edinboro University of Pennsylvania 2005 — 2010
BS in Education, Secondary Education, Focus in Social Studies, Minors in History and Political Science
General McLane HS 1991 — 1995
Janet Lawrence Janet Lawrence's West Corporation Experience December 2010 - November 2011
Job CSRII at Tele Tech
Industry Civic & Social Organization
Experience
a Major Company October 2012 - Present
Tele Tech October 2012 - Present
West Corporation December 2010 - November 2011
US Census Bureau April 2010 - May 2010
Directions for Mental Health March 2005 - February 2009
Operation PAR March 2003 - February 2005
PAR, Inc March 2003 - February 2005
PAR 2003 - 2003
JASP-Juvenile Alternative Services Program, Inc July 1996 - March 2001
Program, Inc June 1994 - June 1996
Skills
Retention Specialist, Customer Relations, Knowledge of Family..., Knowledge of Child..., Knowledge of..., Licensed to Sell..., Licensed LegalShield..., Community Outreach, Customer Service, Coordination, Problem Solving, Sustainability, Social Services, People Skills, Life Insurance, Supplemental Health, Inter-personal, Nonprofits, Data Entry, Microsoft Word, Coaching, Networking, Accident, Term Life Insurance, Social Networking, Supervisory Skills, Recruiting, Team Building, Public Speaking, Human Resources, Medicaid, Advertising, Program Management, Volunteer Management, Training, Health Insurance, Entrepreneurship, Small Business, Sales, Software Documentation, Leadership, Administration, Interviews, Fundraising, Conflict Resolution, Policy, Customer Satisfaction, Resume Writing, Applications, Leadership Development
Education
Florida Metropolitan University 2003 — 2005
MS, CCJ
Florida Metropolitan University 2003 — 2005
Masters Degree, Criminal Justice
University of West Florida 1992 — 1994
Bachelors of Science, Criminal Justice, 3.0
University of West Florida 1992 — 1994
BA, CCJ
Pensacola Junior College 1990 — 1992
Associates Degree, Criminal Justice
a Major Company October 2012 - Present
Tele Tech October 2012 - Present
West Corporation December 2010 - November 2011
US Census Bureau April 2010 - May 2010
Directions for Mental Health March 2005 - February 2009
Operation PAR March 2003 - February 2005
PAR, Inc March 2003 - February 2005
PAR 2003 - 2003
JASP-Juvenile Alternative Services Program, Inc July 1996 - March 2001
Program, Inc June 1994 - June 1996
Skills
Retention Specialist, Customer Relations, Knowledge of Family..., Knowledge of Child..., Knowledge of..., Licensed to Sell..., Licensed LegalShield..., Community Outreach, Customer Service, Coordination, Problem Solving, Sustainability, Social Services, People Skills, Life Insurance, Supplemental Health, Inter-personal, Nonprofits, Data Entry, Microsoft Word, Coaching, Networking, Accident, Term Life Insurance, Social Networking, Supervisory Skills, Recruiting, Team Building, Public Speaking, Human Resources, Medicaid, Advertising, Program Management, Volunteer Management, Training, Health Insurance, Entrepreneurship, Small Business, Sales, Software Documentation, Leadership, Administration, Interviews, Fundraising, Conflict Resolution, Policy, Customer Satisfaction, Resume Writing, Applications, Leadership Development
Education
Florida Metropolitan University 2003 — 2005
MS, CCJ
Florida Metropolitan University 2003 — 2005
Masters Degree, Criminal Justice
University of West Florida 1992 — 1994
Bachelors of Science, Criminal Justice, 3.0
University of West Florida 1992 — 1994
BA, CCJ
Pensacola Junior College 1990 — 1992
Associates Degree, Criminal Justice
Frank Stephens Frank Stephens's West Corporation Experience 1996 - 2000
Job at Avalon Bay
Industry Commercial Real Estate
Experience
Avalon Bay 2010 - Present
LTD Management Company 2008 - 2010
CB Richard Ellis 2002 - 2008
Harris Connect 2000 - 2002
West Corporation 1996 - 2000
Skills
Organizational..., Human Resources, Employee Relations, Recruiting, Hospitality, Mergers & Acquisitions, Employee Benefits, Policy, Management, Leadership, Hotels, Deferred Compensation, Payroll, Employee Engagement, Temporary Placement, Customer Service, Budgets
Education
George Mason University
Masters, Human Resources
University of Washington
BA, Marketing
Avalon Bay 2010 - Present
LTD Management Company 2008 - 2010
CB Richard Ellis 2002 - 2008
Harris Connect 2000 - 2002
West Corporation 1996 - 2000
Skills
Organizational..., Human Resources, Employee Relations, Recruiting, Hospitality, Mergers & Acquisitions, Employee Benefits, Policy, Management, Leadership, Hotels, Deferred Compensation, Payroll, Employee Engagement, Temporary Placement, Customer Service, Budgets
Education
George Mason University
Masters, Human Resources
University of Washington
BA, Marketing
Patrick Helton Patrick Helton's West Corporation Experience 2012 - 2012
Job Needing motivation
Industry Graphic Design
Experience
Oklahoma Turnpike Authority June 2013 - Present
Landers Window & Exterior Cleaning Inc. March 2013 - April 2013
West Corporation 2012 - 2012
DON CARLTON HONDA 2012 - 2012
Skills
Great communications..., Great Personality, Great eye for detail, Graphic Design, Windows, Microsoft Office, Mac, Strategic Planning, Close Attention to..., Works well in a team, Video Games, Game Design, Drawing, Photoshop, Creative Direction, Digital Photography, Telecommunications, Technical Support, InDesign, Illustrator, Adobe Creative Suite, Collateral Systems
Education
Westwood College-Online 2011 — 2012
Graphic Design
Full Sail University 2009 — 2011
Game and Interactive Media Design
Oklahoma Turnpike Authority June 2013 - Present
Landers Window & Exterior Cleaning Inc. March 2013 - April 2013
West Corporation 2012 - 2012
DON CARLTON HONDA 2012 - 2012
Skills
Great communications..., Great Personality, Great eye for detail, Graphic Design, Windows, Microsoft Office, Mac, Strategic Planning, Close Attention to..., Works well in a team, Video Games, Game Design, Drawing, Photoshop, Creative Direction, Digital Photography, Telecommunications, Technical Support, InDesign, Illustrator, Adobe Creative Suite, Collateral Systems
Education
Westwood College-Online 2011 — 2012
Graphic Design
Full Sail University 2009 — 2011
Game and Interactive Media Design
Barrett Dillman Barrett Dillman's West Corporation Experience November 2013 - August 2014
Job Manager at Union Bankshares Corp.
Industry Professional Training & Coaching
Experience
Union Bankshares Corp. September 2015 - Present
IZON Models and Talent, LLC May 2015 - Present
West Corporation November 2013 - August 2014
State Farm February 2013 - September 2013
Regions Financial Corporation June 2011 - February 2013
Wachovia Bank December 2008 - 2010
Skills
Management, Elementary Education, Secondary Education, Team Leadership, Leadership, Board of Directors, Non-profit Boards, Human Resources, Mortgage Banking, Insurance, Variable Annuities, Life Insurance, Modeling, Acting, Retail Banking, Microsoft Office, Interactive Whiteboard
Education
Flagler College 2006 — 2008
Bachelor's Degree, Political Science and Government
Union Bankshares Corp. September 2015 - Present
IZON Models and Talent, LLC May 2015 - Present
West Corporation November 2013 - August 2014
State Farm February 2013 - September 2013
Regions Financial Corporation June 2011 - February 2013
Wachovia Bank December 2008 - 2010
Skills
Management, Elementary Education, Secondary Education, Team Leadership, Leadership, Board of Directors, Non-profit Boards, Human Resources, Mortgage Banking, Insurance, Variable Annuities, Life Insurance, Modeling, Acting, Retail Banking, Microsoft Office, Interactive Whiteboard
Education
Flagler College 2006 — 2008
Bachelor's Degree, Political Science and Government
Philip Wieck Philip Wieck's West Corporation Experience May 2013 - September 2013
Job Human Resources Business Partner at MedSynergies
Industry Outsourcing/Offshoring
Experience
MedSynergies June 2015 - Present
Convergys February 2015 - June 2015
Werner Enterprises September 2013 - February 2015
West Corporation May 2013 - September 2013
Recruiting Independence April 2012 - April 2013
TECHLINK Systems August 2011 - March 2012
Technical Connections Inc. February 2011 - August 2011
Odesus October 2010 - February 2011
TEKsystems December 2005 - October 2010
Madera Quality Nut September 2004 - November 2005
Skills
Internet Recruiting, Benefits Negotiation, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Candidate Generation, Screening Resumes, Contract Recruitment, Executive Search
Education
Fresno City College 2002 — 2005
Mathematics
MedSynergies June 2015 - Present
Convergys February 2015 - June 2015
Werner Enterprises September 2013 - February 2015
West Corporation May 2013 - September 2013
Recruiting Independence April 2012 - April 2013
TECHLINK Systems August 2011 - March 2012
Technical Connections Inc. February 2011 - August 2011
Odesus October 2010 - February 2011
TEKsystems December 2005 - October 2010
Madera Quality Nut September 2004 - November 2005
Skills
Internet Recruiting, Benefits Negotiation, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Candidate Generation, Screening Resumes, Contract Recruitment, Executive Search
Education
Fresno City College 2002 — 2005
Mathematics
Julius Biggs's West Corporation Experience July 2012 - Present
Job AT&T Business Mobility Service Manager
Industry Telecommunications
Experience
West Corporation July 2012 - Present
Boys Town January 2000 - May 2011
Sears Home Improvement Products June 1998 - January 2000
Sears Home Improvement Products April 1996 - June 1998
Skills
Management, Recruiting, Behavior Modification, Problem Solving, Independent Living..., Positive Motivation, Customer Service, Service Management, Crisis Management, Quality Assurance, Employee Training, Leadership Development, Leadership, Coaching, Customer Satisfaction, Team Building, Training, Public Speaking, Strategic Planning, Sales, Team Leadership, Microsoft Office, Event Planning
Education
Fairmont State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fairmont State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Fergus Falls Community College 1990 — 1992
Associate of Science (A.S.), Business/Commerce, General
Ellsworth Community College 1989 — 1990
N/A, Accounting and Business/Management
West Corporation July 2012 - Present
Boys Town January 2000 - May 2011
Sears Home Improvement Products June 1998 - January 2000
Sears Home Improvement Products April 1996 - June 1998
Skills
Management, Recruiting, Behavior Modification, Problem Solving, Independent Living..., Positive Motivation, Customer Service, Service Management, Crisis Management, Quality Assurance, Employee Training, Leadership Development, Leadership, Coaching, Customer Satisfaction, Team Building, Training, Public Speaking, Strategic Planning, Sales, Team Leadership, Microsoft Office, Event Planning
Education
Fairmont State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fairmont State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Fergus Falls Community College 1990 — 1992
Associate of Science (A.S.), Business/Commerce, General
Ellsworth Community College 1989 — 1990
N/A, Accounting and Business/Management
Vickie Dickerson's West Corporation Experience October 2000 - September 2006
Job CSAA Building Efficiency@ Johnson Controls
Industry Information Services
Experience
Johnson Controls May 2015 - Present
Dowley April 2012 - May 2015
Johnson Controls October 2009 - April 2012
ADT Systems December 2008 - October 2009
Fiserv EFT September 2006 - October 2008
West Corporation October 2000 - September 2006
Skills
Telecommunications, Customer Service, Troubleshooting, Networking, Management, Project Management, WAN, IP, Analysis, TCP/IP, VPN, Routers, MPLS, Sales, Marketing, Microsoft Exchange, Banking, Engineering, Security, Software Documentation, Routing, Databases, Integration, Microsoft Excel, CCTV
Education
Francis Tuttle Technology Center
Business
Northwest Classen
Diploma, General Studies
Johnson Controls May 2015 - Present
Dowley April 2012 - May 2015
Johnson Controls October 2009 - April 2012
ADT Systems December 2008 - October 2009
Fiserv EFT September 2006 - October 2008
West Corporation October 2000 - September 2006
Skills
Telecommunications, Customer Service, Troubleshooting, Networking, Management, Project Management, WAN, IP, Analysis, TCP/IP, VPN, Routers, MPLS, Sales, Marketing, Microsoft Exchange, Banking, Engineering, Security, Software Documentation, Routing, Databases, Integration, Microsoft Excel, CCTV
Education
Francis Tuttle Technology Center
Business
Northwest Classen
Diploma, General Studies
Casey Hansen's West Corporation Experience May 2013 - Present
Job Corporate Services Project Manager at West Corporation
Industry Telecommunications
Experience
West Corporation May 2013 - Present
West Corporation December 2009 - Present
Kiewit November 2003 - December 2009
Skills
Recruiting, Project Management, Internal Communications, Human Resources, Advertising, Marketing Communications, Management, Marketing, Strategy, Team Leadership, Employee Relations, Employee Engagement, Social Media, Program Management, Microsoft Office, Talent Acquisition, Talent Management, HTML, ASP, CSS, jQuery Mobile, .NET, Flash, JavaScript, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Visio, MS Project, Microsoft Excel, PowerPoint, Virtual Event Project..., Virtual Environment, Acquisition Integration, Procurement
Education
Metropolitan Community College 2005 — 2007
Associates, Graphic Communication Art and Design
Fort Hays State University
West Corporation May 2013 - Present
West Corporation December 2009 - Present
Kiewit November 2003 - December 2009
Skills
Recruiting, Project Management, Internal Communications, Human Resources, Advertising, Marketing Communications, Management, Marketing, Strategy, Team Leadership, Employee Relations, Employee Engagement, Social Media, Program Management, Microsoft Office, Talent Acquisition, Talent Management, HTML, ASP, CSS, jQuery Mobile, .NET, Flash, JavaScript, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Visio, MS Project, Microsoft Excel, PowerPoint, Virtual Event Project..., Virtual Environment, Acquisition Integration, Procurement
Education
Metropolitan Community College 2005 — 2007
Associates, Graphic Communication Art and Design
Fort Hays State University
Curtis Splan, MS, CHDA Curtis Splan, MS, CHDA's West Corporation Experience March 2001 - April 2004
Job Systems Analyst | Application Support Analyst | Senior Architect Specialist | Health Information Technologist
Industry Information Services
Experience
University of Nevada Reno August 2014 - Present
Apex Systems February 2015 - July 2015
Providence Health & Services March 2014 - February 2015
Washoe County, Health District October 2009 - February 2014
Washoe County, Technology Services August 2007 - October 2009
Bally Technologies April 2004 - August 2007
West Corporation March 2001 - April 2004
Skills
Windows, Customer Service, Databases, Team Leadership, Strategic Planning, Access, Security, Project Planning, Microsoft Office, Team Building, Troubleshooting, PowerPoint, Software Documentation, Computer Hardware, Project Management, Technical Support, Training, Software Installation, Analysis, System Administration, Business Analysis, Process Improvement, Employee Relations, SQL, Active Directory, Operating Systems, SharePoint, Government, Data Analysis, Microsoft Word, Testing, Management, Help Desk Support, Networking, Hardware, Servers, Network Security, Integration, Human Resources, DNS, Requirements Analysis, Microsoft SQL Server, Network Administration, Change Management, VPN, Technical Writing, Business Intelligence, Information Technology, A Certified, Leadership
Education
Florida State University 2010 — 2012
Master of Science in Management of Information Systems, Management of Information Systems
University of Nevada-Reno 1993 — 1999
Bachelor of Arts in Psychology, Psychology, Philosophy
University of Nevada Reno August 2014 - Present
Apex Systems February 2015 - July 2015
Providence Health & Services March 2014 - February 2015
Washoe County, Health District October 2009 - February 2014
Washoe County, Technology Services August 2007 - October 2009
Bally Technologies April 2004 - August 2007
West Corporation March 2001 - April 2004
Skills
Windows, Customer Service, Databases, Team Leadership, Strategic Planning, Access, Security, Project Planning, Microsoft Office, Team Building, Troubleshooting, PowerPoint, Software Documentation, Computer Hardware, Project Management, Technical Support, Training, Software Installation, Analysis, System Administration, Business Analysis, Process Improvement, Employee Relations, SQL, Active Directory, Operating Systems, SharePoint, Government, Data Analysis, Microsoft Word, Testing, Management, Help Desk Support, Networking, Hardware, Servers, Network Security, Integration, Human Resources, DNS, Requirements Analysis, Microsoft SQL Server, Network Administration, Change Management, VPN, Technical Writing, Business Intelligence, Information Technology, A Certified, Leadership
Education
Florida State University 2010 — 2012
Master of Science in Management of Information Systems, Management of Information Systems
University of Nevada-Reno 1993 — 1999
Bachelor of Arts in Psychology, Psychology, Philosophy
Regina Frank Regina Frank's West Corporation Experience January 2005 - January 2007
Job Business Office Manager at CENTRAL HOME Health an AMEDISYS Company
Industry Hospital & Health Care
Experience
CENTRAL HOME Health an AMEDISYS Company January 2009 - Present
Centers for Growth & Development December 2007 - January 2009
METRO BROKERS/ GMAC Real Estate January 2005 - January 2008
West Corporation January 2005 - January 2007
Skills
Training, Management, Human Resources, Customer Service, Administrative..., Payroll, Administration, Typing, Microsoft Office, Microsoft Excel, Data Entry, Invoicing, Time Management, Outlook, Microsoft Word, Office Management, Customer Satisfaction, Telephone Skills, Office Administration, Project Management
Education
Farmingdale State University of New York
Liberal Arts and Sciences/Liberal Studies
CENTRAL HOME Health an AMEDISYS Company January 2009 - Present
Centers for Growth & Development December 2007 - January 2009
METRO BROKERS/ GMAC Real Estate January 2005 - January 2008
West Corporation January 2005 - January 2007
Skills
Training, Management, Human Resources, Customer Service, Administrative..., Payroll, Administration, Typing, Microsoft Office, Microsoft Excel, Data Entry, Invoicing, Time Management, Outlook, Microsoft Word, Office Management, Customer Satisfaction, Telephone Skills, Office Administration, Project Management
Education
Farmingdale State University of New York
Liberal Arts and Sciences/Liberal Studies
Kimber Thompson Kimber Thompson's West Corporation Experience April 2005 - October 2010
Job Technical Solution Consultant, AccuReg FrontEnd Revenue Cycle Solutions
Industry Hospital & Health Care
Experience
AccuReg Front-End Revenue Cycle Solutions October 2013 - Present
West Corporation April 2005 - October 2010
Skills
Interior Design, Sales Process, Marketing Strategy, Small Business, Cabinetry, Space planning, Furnishings, Custom Furniture, Team Leadership, Furniture, Sales, Customer Service, Marketing, Direct Sales, Business Strategy, Strategic Planning, Sales Management, Account Management, New Business Development, Entrepreneurship, Solution Selling, Product Development, Selling
Education
Faulkner University
Bachelor's degree, Human Resources Management and Services
AccuReg Front-End Revenue Cycle Solutions October 2013 - Present
West Corporation April 2005 - October 2010
Skills
Interior Design, Sales Process, Marketing Strategy, Small Business, Cabinetry, Space planning, Furnishings, Custom Furniture, Team Leadership, Furniture, Sales, Customer Service, Marketing, Direct Sales, Business Strategy, Strategic Planning, Sales Management, Account Management, New Business Development, Entrepreneurship, Solution Selling, Product Development, Selling
Education
Faulkner University
Bachelor's degree, Human Resources Management and Services
Michael Malvern's West Corporation Experience August 2000 - August 2001
Job Better Business Bureau of Dallas
Industry Research
Experience
Better Business Bureau August 2013 - Present
Chili's November 2007 - August 2013
The Olive Garden October 2001 - October 2007
West Corporation August 2000 - August 2001
Skills
Customer Service, Customer Insight, Customer Retention, Training, Policy, Multi Tasking, Organization, Always Punctual, Compliance, Consistency, Conflict Resolution, Resolving Conflicts, Creativity, Creative Problem Solving, Accountability, Microsoft Word, Computers, Technology, Aloha, Micros, DASH, Corporate Training, Cash Management, Great Personality, Quick Thinker, Quick Study, Hiring, Hiring Employees, New Hire Training, Labor Management, Problem Solving, Microsoft Office
Education
Florida State University 1998 — 2013
Bachelor's degree, Sociology
The A.C.T. Academy 1994 — 1998
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Better Business Bureau August 2013 - Present
Chili's November 2007 - August 2013
The Olive Garden October 2001 - October 2007
West Corporation August 2000 - August 2001
Skills
Customer Service, Customer Insight, Customer Retention, Training, Policy, Multi Tasking, Organization, Always Punctual, Compliance, Consistency, Conflict Resolution, Resolving Conflicts, Creativity, Creative Problem Solving, Accountability, Microsoft Word, Computers, Technology, Aloha, Micros, DASH, Corporate Training, Cash Management, Great Personality, Quick Thinker, Quick Study, Hiring, Hiring Employees, New Hire Training, Labor Management, Problem Solving, Microsoft Office
Education
Florida State University 1998 — 2013
Bachelor's degree, Sociology
The A.C.T. Academy 1994 — 1998
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kyle Windahl Kyle Windahl's West Corporation Experience October 2009 - July 2010
Job Customer Support at Hagan Business Machines of Meadville, Inc.
Industry Business Supplies and Equipment
Experience
Hagan Business Machines of Meadville, Inc. December 2013 - Present
Verizon Wireless September 2012 - December 2013
Smithsonian Institution February 2012 - May 2012
Verizon Wireless September 2011 - May 2012
National Park Service May 2011 - August 2011
Rosetta Stone November 2010 - May 2011
West Corporation October 2009 - July 2010
Aflac June 2008 - June 2009
Mount St. Mary's University August 2006 - May 2009
Mount St. Mary's University September 2007 - May 2008
Skills
Word processing, Sewing, Historical Research..., History, Telecommunications, Cold Calling, Customer Service, Research, Writing, Program Management, Technical Support, Leadership, Communication, Dependable Team Player, Reliability, Microsoft Office, Time Management, Customer Satisfaction, Creative Writing, Outlook, Problem Solving, Public Speaking, Editing, PowerPoint, Social Media, Customer Experience, Typing, Phone Etiquette, Customer Support, Data Entry, Leadership Development, Critical Thinking, Sales, Facebook, Call Centers, English, Event Planning, Blogging, Cash Handling, Telephone Skills, Photography, Training
Education
George Mason University 2010 — 2012
Master of Arts, US History
Mount St. Mary's College 2005 — 2009
Bachelor of Arts, History
Hagan Business Machines of Meadville, Inc. December 2013 - Present
Verizon Wireless September 2012 - December 2013
Smithsonian Institution February 2012 - May 2012
Verizon Wireless September 2011 - May 2012
National Park Service May 2011 - August 2011
Rosetta Stone November 2010 - May 2011
West Corporation October 2009 - July 2010
Aflac June 2008 - June 2009
Mount St. Mary's University August 2006 - May 2009
Mount St. Mary's University September 2007 - May 2008
Skills
Word processing, Sewing, Historical Research..., History, Telecommunications, Cold Calling, Customer Service, Research, Writing, Program Management, Technical Support, Leadership, Communication, Dependable Team Player, Reliability, Microsoft Office, Time Management, Customer Satisfaction, Creative Writing, Outlook, Problem Solving, Public Speaking, Editing, PowerPoint, Social Media, Customer Experience, Typing, Phone Etiquette, Customer Support, Data Entry, Leadership Development, Critical Thinking, Sales, Facebook, Call Centers, English, Event Planning, Blogging, Cash Handling, Telephone Skills, Photography, Training
Education
George Mason University 2010 — 2012
Master of Arts, US History
Mount St. Mary's College 2005 — 2009
Bachelor of Arts, History
Tyrone Keith Pelzer Jr Tyrone Keith Pelzer Jr's West Corporation Experience September 2011 - November 2012
Job Store Manager for Dolphin Mobile
Industry Consumer Services
Experience
Cricket Wireless November 2014 - February 2015
West Corporation September 2011 - November 2012
Alorica April 2012 - October 2012
Contemporary Services Corporation September 2009 - September 2011
C5 Youth Foundation May 2008 - August 2008
Boston Culinary Group June 2007 - March 2008
Walt Disney World June 2006 - August 2006
Skills
PC maintenance, Customer Service, Troubleshooting, Call Center, Windows 7, Windows 95, Windows XP Professional, Short Sales, Sales Support, Inside Sales, Hardware Support, Software Installation, Social Networking, Social Media, Social Media Marketing, Data Entry, Transportation, Monorail, Typing, XP, Leadership, Networking, Training, Event Management, Call Centers, Time Management, Computer Maintenance, Team Building, Windows XP, Public Speaking, Sales, Event Planning, Microsoft Office, Management, Public Relations, Marketing
Education
Full Sail University 2006 — 2007
Recording Arts
Devry University 2006 — 2006
Business Administration
Cricket Wireless November 2014 - February 2015
West Corporation September 2011 - November 2012
Alorica April 2012 - October 2012
Contemporary Services Corporation September 2009 - September 2011
C5 Youth Foundation May 2008 - August 2008
Boston Culinary Group June 2007 - March 2008
Walt Disney World June 2006 - August 2006
Skills
PC maintenance, Customer Service, Troubleshooting, Call Center, Windows 7, Windows 95, Windows XP Professional, Short Sales, Sales Support, Inside Sales, Hardware Support, Software Installation, Social Networking, Social Media, Social Media Marketing, Data Entry, Transportation, Monorail, Typing, XP, Leadership, Networking, Training, Event Management, Call Centers, Time Management, Computer Maintenance, Team Building, Windows XP, Public Speaking, Sales, Event Planning, Microsoft Office, Management, Public Relations, Marketing
Education
Full Sail University 2006 — 2007
Recording Arts
Devry University 2006 — 2006
Business Administration
Keisha Love Keisha Love's West Corporation Experience January 2001 - June 2003
Job Operations Assistant at Redstone
Industry Information Technology and Services
Experience
Redstone Arsenal 2005 - Present
West Corporation January 2001 - June 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Data Entry, Performance Management, Employee Relations
Education
Faulkner University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Redstone Arsenal 2005 - Present
West Corporation January 2001 - June 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Data Entry, Performance Management, Employee Relations
Education
Faulkner University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Jill Stackhouse's West Corporation Experience January 1995 - September 1997
Job Exception Receiving at Fat Brain Toys
Industry
Experience
Fat Brain Toys August 2006 - March 2015
West Corporation January 1995 - September 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Retail, Time Management, Team Leadership, Customer Service, Customer Experience
Education
Faith Baptist Bible College and Theological Seminary 1986 — 1988
Associate of Arts (A.A.), Bible/Biblical Studies
Fat Brain Toys August 2006 - March 2015
West Corporation January 1995 - September 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Retail, Time Management, Team Leadership, Customer Service, Customer Experience
Education
Faith Baptist Bible College and Theological Seminary 1986 — 1988
Associate of Arts (A.A.), Bible/Biblical Studies
Rachel Deitz's West Corporation Experience November 2007 - July 2010
Job
Industry Telecommunications
Experience
CBCS December 2010 - June 2012
West Corporation November 2007 - July 2010
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Sales, Customer Service, Training, Windows
Education
Everest College-Phoenix 2011 — 2014
Associate of Science (A.S.), Criminal Justice
Everest College-Phoenix 2011 — 2014
Associate's degree, Criminal Justice
CBCS December 2010 - June 2012
West Corporation November 2007 - July 2010
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Leadership, Sales, Customer Service, Training, Windows
Education
Everest College-Phoenix 2011 — 2014
Associate of Science (A.S.), Criminal Justice
Everest College-Phoenix 2011 — 2014
Associate's degree, Criminal Justice
Kara Johnson's West Corporation Experience 2003 - 2006
Job Writer / Technical Writer
Industry Information Technology and Services
Experience
Askesis Development Group May 2014 - Present
A.C. Coy October 2013 - May 2014
Confluence October 2011 - June 2013
ComponentOne May 2008 - October 2011
Carole Hochman Design Group 2007 - 2007
Gannon Universtity 2006 - 2007
West Corporation 2003 - 2006
Skills
Social Networking, Creative Writing, Blogging, Microsoft Office, Facebook, Doc-to-Help, Editing, Writing, HTML, Technical Writing, Social Media, PowerPoint, Copywriting, Professional Writing, SnagIt, Software Documentation, FrameMaker, Online Help, Visual Studio, Content Organization, Photoshop, Paint.NET, Content Management, XML, Adobe Acrobat, Web Design, Photography, Copy Editing, Blogger, Technical Documentation, Web Content, Proofreading, Instructional Design, Madcap Flare, Single-source..., Microsoft Manual of..., Editorial, Wikis, Content Development, Storytelling, Single Sourcing, Release Notes, Web Content Management, Online Help Development, Improvisation, Improvisational Comedy, Agile Methodologies, Chicago Manual of Style, Dreamweaver, Quality Assurance
Education
Edinboro University of Pennsylvania 2000 — 2004
B.A., English - Creative Writing
Gannon University 2006 — 2007
Master's-Level Courses, English
Unplanned Comedy Pittsburgh 2014 — 2014
Acting, Theater, Comedy
Steel City Improv Theater 2013 — 2013
Acting, Comedy, Theater
CCAC 2012 — 2012
Non-credit course, German Language
Askesis Development Group May 2014 - Present
A.C. Coy October 2013 - May 2014
Confluence October 2011 - June 2013
ComponentOne May 2008 - October 2011
Carole Hochman Design Group 2007 - 2007
Gannon Universtity 2006 - 2007
West Corporation 2003 - 2006
Skills
Social Networking, Creative Writing, Blogging, Microsoft Office, Facebook, Doc-to-Help, Editing, Writing, HTML, Technical Writing, Social Media, PowerPoint, Copywriting, Professional Writing, SnagIt, Software Documentation, FrameMaker, Online Help, Visual Studio, Content Organization, Photoshop, Paint.NET, Content Management, XML, Adobe Acrobat, Web Design, Photography, Copy Editing, Blogger, Technical Documentation, Web Content, Proofreading, Instructional Design, Madcap Flare, Single-source..., Microsoft Manual of..., Editorial, Wikis, Content Development, Storytelling, Single Sourcing, Release Notes, Web Content Management, Online Help Development, Improvisation, Improvisational Comedy, Agile Methodologies, Chicago Manual of Style, Dreamweaver, Quality Assurance
Education
Edinboro University of Pennsylvania 2000 — 2004
B.A., English - Creative Writing
Gannon University 2006 — 2007
Master's-Level Courses, English
Unplanned Comedy Pittsburgh 2014 — 2014
Acting, Theater, Comedy
Steel City Improv Theater 2013 — 2013
Acting, Comedy, Theater
CCAC 2012 — 2012
Non-credit course, German Language
Jennifer Hemingway Jennifer Hemingway's West Corporation Experience August 2000 - November 2002
Job Workforce Management Analyst at Sprint
Industry Telecommunications
Experience
Sprint March 2015 - Present
Sprint September 2006 - Present
Sprint May 2003 - September 2006
West Corporation August 2000 - November 2002
APAC Customer Services August 1999 - August 2000
Skills
Software Documentation, Call Centers, Training, Troubleshooting, Quality Assurance, Program Management, Analysis, Management, Time Management, Testing, Technical Support, Business Process, Access, Workforce Management, Process Scheduler, Telecommunications, Payroll, Vendor Management, Process Improvement, Sales, Customer Satisfaction, Visio, Invoicing, Team Leadership, IVR, System Administration, Customer Experience, PowerPoint, Networking, Wireless, Integration, Leadership, Team Building, Cross-functional Team..., Customer Service, Mobile Devices, Customer Retention, Microsoft Office
Education
Gulf Coast Community College 2011 — 2014
Accounting and Business/Management, 3.95
Florida State University - College of Business
Accounting, 3.83
Sprint March 2015 - Present
Sprint September 2006 - Present
Sprint May 2003 - September 2006
West Corporation August 2000 - November 2002
APAC Customer Services August 1999 - August 2000
Skills
Software Documentation, Call Centers, Training, Troubleshooting, Quality Assurance, Program Management, Analysis, Management, Time Management, Testing, Technical Support, Business Process, Access, Workforce Management, Process Scheduler, Telecommunications, Payroll, Vendor Management, Process Improvement, Sales, Customer Satisfaction, Visio, Invoicing, Team Leadership, IVR, System Administration, Customer Experience, PowerPoint, Networking, Wireless, Integration, Leadership, Team Building, Cross-functional Team..., Customer Service, Mobile Devices, Customer Retention, Microsoft Office
Education
Gulf Coast Community College 2011 — 2014
Accounting and Business/Management, 3.95
Florida State University - College of Business
Accounting, 3.83
Delali Sossou Delali Sossou's West Corporation Experience January 2005 - September 2007
Job Financial Services Professional
Industry Financial Services
Experience
Empowered Women International August 2010 - December 2010
Citi 2007 - 2009
West Corporation January 2005 - September 2007
West African Development Bank 2006 - 2006
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Econometrics, Economic Development, Stata, Cost Benefit, Eviews, Event Planning, International Finance, Nonprofits, Analysis, Customer Service, EViews, Economics, Finance, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Policy, PowerPoint, Program Management, Research, Training
Education
The Johns Hopkins University 2010 — 2012
Master of Arts (M.A.), Applied Economics
George Mason University 2009 — 2010
Bachelor of Science in Economics, Economics
University of Nebraska at Omaha 2003 — 2006
Bachelor of Science in Business Administration, Banking and Finance/Investment
Empowered Women International August 2010 - December 2010
Citi 2007 - 2009
West Corporation January 2005 - September 2007
West African Development Bank 2006 - 2006
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Econometrics, Economic Development, Stata, Cost Benefit, Eviews, Event Planning, International Finance, Nonprofits, Analysis, Customer Service, EViews, Economics, Finance, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Policy, PowerPoint, Program Management, Research, Training
Education
The Johns Hopkins University 2010 — 2012
Master of Arts (M.A.), Applied Economics
George Mason University 2009 — 2010
Bachelor of Science in Economics, Economics
University of Nebraska at Omaha 2003 — 2006
Bachelor of Science in Business Administration, Banking and Finance/Investment
Aletha Davis's West Corporation Experience August 2009 - December 2011
Job Student at Edgecombe Community College
Industry
Experience
West Corporation August 2009 - December 2011
QVC December 2000 - August 2008
Cox Direct January 1997 - December 2000
Education
Edgecombe Community College 2012 — 2015
Edgecombe Community College
West Corporation August 2009 - December 2011
QVC December 2000 - August 2008
Cox Direct January 1997 - December 2000
Education
Edgecombe Community College 2012 — 2015
Edgecombe Community College
Caitlyn Browning, CCNP Caitlyn Browning, CCNP's West Corporation Experience 1998 - 2002
Job Network Engineer at Verizon
Industry Information Technology and Services
Experience
Verizon April 2013 - Present
General Dynamics Information Technology July 2009 - April 2013
BAE Systems IT June 2008 - June 2009
Grimoire Entertainment March 2006 - June 2008
US Navy January 2002 - March 2006
West Corporation 1998 - 2002
Skills
Network+, IT Project+, Security+, CCENT, CCNA, CCNP, Juniper JNCIA-ER, TACLANE, Microsoft Certified..., Information Assurance, Network Security, Project+, DoD, Security, Security Clearance, Active Directory, Military, CompTIA, Top Secret, Troubleshooting, Network Administration, Software Installation, System Administration, Routers, Cisco Technologies, Servers, Routing, Networking, Microsoft Exchange, Cisco IOS, WAN, Computer Security, Network Architecture, A+ Certified, Technical Support, Network Design, CISSP, EIGRP, DHCP, Firewalls, Switches, Linux, Cisco Certified, Network Engineering, Information Security, CompTIA Security+, CCNP Certified, Technical Training
Education
Excelsior College 2008 — 2009
BS, CIS, Psychology
Western Governors University
Master of Science (M.S.), Information Technology Management
Verizon April 2013 - Present
General Dynamics Information Technology July 2009 - April 2013
BAE Systems IT June 2008 - June 2009
Grimoire Entertainment March 2006 - June 2008
US Navy January 2002 - March 2006
West Corporation 1998 - 2002
Skills
Network+, IT Project+, Security+, CCENT, CCNA, CCNP, Juniper JNCIA-ER, TACLANE, Microsoft Certified..., Information Assurance, Network Security, Project+, DoD, Security, Security Clearance, Active Directory, Military, CompTIA, Top Secret, Troubleshooting, Network Administration, Software Installation, System Administration, Routers, Cisco Technologies, Servers, Routing, Networking, Microsoft Exchange, Cisco IOS, WAN, Computer Security, Network Architecture, A+ Certified, Technical Support, Network Design, CISSP, EIGRP, DHCP, Firewalls, Switches, Linux, Cisco Certified, Network Engineering, Information Security, CompTIA Security+, CCNP Certified, Technical Training
Education
Excelsior College 2008 — 2009
BS, CIS, Psychology
Western Governors University
Master of Science (M.S.), Information Technology Management
Regina Marie Stiffler Regina Marie Stiffler's West Corporation Experience September 2012 - September 2013
Job Crisis Support Specialist
Industry Mental Health Care
Experience
Kristin Brooks Hope Center March 2014 - Present
Adapt Community Solutions June 2015 - September 2015
Safe Haven of Tarrant County March 2014 - June 2015
MHMR of Tarrant County October 2013 - February 2014
Helping Open People's Eyes July 2013 - October 2013
CrowdSource October 2012 - October 2013
West Corporation September 2012 - September 2013
JPS Health Network April 2012 - August 2012
Private 2011 - 2012
West Corporation November 2008 - March 2009
Skills
Crisis Intervention, Communication Skills, Empathy, Always Punctual, Addictions, Addiction Recovery, Mental Health, Mental Health Counseling, Mental Health First Aid, Non-Violent Crisis..., Crisis Stabilization, Crisis Intervention..., Chemical Dependency, Therapeutic Listening, Medical Terminology
Education
Grand Canyon University 2013 — 2017
Master of Professional Counseling, Professional Counseling, 3.90 GPA
Frostburg State University 2010 — 2011
Bachelor of Science, Psychology, 3.58 GPA
The Community College of Baltimore County 2003 — 2009
Liberty University 2004 — 2006
Psychology
Lake Superior State University 2000 — 2003
Human Services
Kristin Brooks Hope Center March 2014 - Present
Adapt Community Solutions June 2015 - September 2015
Safe Haven of Tarrant County March 2014 - June 2015
MHMR of Tarrant County October 2013 - February 2014
Helping Open People's Eyes July 2013 - October 2013
CrowdSource October 2012 - October 2013
West Corporation September 2012 - September 2013
JPS Health Network April 2012 - August 2012
Private 2011 - 2012
West Corporation November 2008 - March 2009
Skills
Crisis Intervention, Communication Skills, Empathy, Always Punctual, Addictions, Addiction Recovery, Mental Health, Mental Health Counseling, Mental Health First Aid, Non-Violent Crisis..., Crisis Stabilization, Crisis Intervention..., Chemical Dependency, Therapeutic Listening, Medical Terminology
Education
Grand Canyon University 2013 — 2017
Master of Professional Counseling, Professional Counseling, 3.90 GPA
Frostburg State University 2010 — 2011
Bachelor of Science, Psychology, 3.58 GPA
The Community College of Baltimore County 2003 — 2009
Liberty University 2004 — 2006
Psychology
Lake Superior State University 2000 — 2003
Human Services
Jaleesa McCreary Jaleesa McCreary's West Corporation Experience October 2011 - September 2012
Job Student at University of West Florida College of Business
Industry Management Consulting
Experience
ExxonMobil June 2013 - Present
West Corporation October 2011 - September 2012
Leon County Schools August 2009 - August 2011
Education
University of West Florida - College of Business 2012 — 2014
Florida State University 2007 — 2011
Bachelor of Science (BS), Marketing
ExxonMobil June 2013 - Present
West Corporation October 2011 - September 2012
Leon County Schools August 2009 - August 2011
Education
University of West Florida - College of Business 2012 — 2014
Florida State University 2007 — 2011
Bachelor of Science (BS), Marketing
Laurie Wiest Laurie Wiest's West Corporation Experience November 2005 - May 2012
Job Job Seeker in Pennsylvania
Industry Security and Investigations
Experience
Pennsylvania May 2014 - Present
TruGreen March 2015 - May 2015
AccuSpec Electronics August 2014 - March 2015
West Corporation November 2005 - May 2012
Skills
Research, Public Speaking, Intelligence Analysis, Criminal Justice, PowerPoint, Microsoft Word, Microsoft Office, Basic Accounting, Electronics, Active Learning, Self-confidence, Self-management, Management, Strategic Planning, Microsoft Excel, Training
Education
Mercyhurst University 2012 — 2014
Associate's, Criminal Justice - AS
Mercyhurst University 2012 — 2014
Associate of Science (A.S.), Intelligence and Security Support, 3.3
Erie Institute of Technology Inc 1997 — 1999
Associate of Science, Electronic Engineering Technology, 3.79
Pennsylvania May 2014 - Present
TruGreen March 2015 - May 2015
AccuSpec Electronics August 2014 - March 2015
West Corporation November 2005 - May 2012
Skills
Research, Public Speaking, Intelligence Analysis, Criminal Justice, PowerPoint, Microsoft Word, Microsoft Office, Basic Accounting, Electronics, Active Learning, Self-confidence, Self-management, Management, Strategic Planning, Microsoft Excel, Training
Education
Mercyhurst University 2012 — 2014
Associate's, Criminal Justice - AS
Mercyhurst University 2012 — 2014
Associate of Science (A.S.), Intelligence and Security Support, 3.3
Erie Institute of Technology Inc 1997 — 1999
Associate of Science, Electronic Engineering Technology, 3.79
Danielle Egan-Allgeier Danielle Egan-Allgeier's West Corporation Experience January 2009 - Present
Job Student at Erie Institute of Technology Inc
Industry Graphic Design
Experience
West Corporation January 2009 - Present
YMCA Daycare September 2007 - August 2008
Chuck E Cheese July 2004 - November 2006
Skills
Illustrator, Photography, Photoshop, Logo Design, Digital Photography, Marketing, Dreamweaver, InDesign, Graphic Design, PowerPoint, HTML, Flash, Multimedia, Graphics, Brochures, Business Cards, CSS, Typography, Web Design, Layout
Education
Erie Institute of Technology Inc 2012 — 2013
Associate's degree
Edinboro University of Pennsylvania
West Corporation January 2009 - Present
YMCA Daycare September 2007 - August 2008
Chuck E Cheese July 2004 - November 2006
Skills
Illustrator, Photography, Photoshop, Logo Design, Digital Photography, Marketing, Dreamweaver, InDesign, Graphic Design, PowerPoint, HTML, Flash, Multimedia, Graphics, Brochures, Business Cards, CSS, Typography, Web Design, Layout
Education
Erie Institute of Technology Inc 2012 — 2013
Associate's degree
Edinboro University of Pennsylvania
Brendan Colfer Brendan Colfer's West Corporation Experience June 2009 - Present
Job Tech Savvy Audio Engineer/Musician/Web Designer/Customer Service & Sales Expert
Industry Entertainment
Experience
West Corporation June 2009 - Present
Soul4Sail Productions September 2000 - Present
Energy Choice Partners September 2011 - October 2011
Domino's Pizza January 2003 - March 2008
Best Buy October 2006 - January 2008
Professional Services Industry Inc. February 2005 - November 2005
Workers Temporary Staffing October 2002 - April 2005
Eckerd January 2001 - January 2003
Kmart Corporation September 2000 - September 2001
Pizza Hut April 1996 - November 1999
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Microsoft Excel, Retail, Microsoft Word, Sales, Teamwork, Outlook, Data Entry, Social Media Marketing, Social Networking, Manufacturing, Time Management, Management, Account Management, PowerPoint, Public Speaking, Facebook, Computer Hardware
Education
Full Sail University 1998 — 2000
Audio Engineering, Recording Arts
Sandalwood High School 1994 — 1997
High School Diploma, Physical Sciences
West Corporation June 2009 - Present
Soul4Sail Productions September 2000 - Present
Energy Choice Partners September 2011 - October 2011
Domino's Pizza January 2003 - March 2008
Best Buy October 2006 - January 2008
Professional Services Industry Inc. February 2005 - November 2005
Workers Temporary Staffing October 2002 - April 2005
Eckerd January 2001 - January 2003
Kmart Corporation September 2000 - September 2001
Pizza Hut April 1996 - November 1999
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Microsoft Excel, Retail, Microsoft Word, Sales, Teamwork, Outlook, Data Entry, Social Media Marketing, Social Networking, Manufacturing, Time Management, Management, Account Management, PowerPoint, Public Speaking, Facebook, Computer Hardware
Education
Full Sail University 1998 — 2000
Audio Engineering, Recording Arts
Sandalwood High School 1994 — 1997
High School Diploma, Physical Sciences
Alan Bonam's West Corporation Experience March 2007 - October 2007
Job Looking for new opportunities
Industry Computer Hardware
Experience
The Plastek Group April 2008 - June 2013
The Plastek Group November 2007 - April 2008
West Corporation March 2007 - October 2007
Rentway, Inc. 1999 - 2003
Rent-Way, Inc. 1999 - 2002
Skills
Network Administration, Active Directory, Troubleshooting, Windows Server, Computer Hardware, Servers, Windows 7, XP, Technical Support, Windows, Operating Systems, Hardware, Software Installation, Virtualization, Linux, Visio, SharePoint, Help Desk Support, DHCP, Windows XP
Education
Edinboro University of Pennsylvania
BS, Business Geography and Computers
The Plastek Group April 2008 - June 2013
The Plastek Group November 2007 - April 2008
West Corporation March 2007 - October 2007
Rentway, Inc. 1999 - 2003
Rent-Way, Inc. 1999 - 2002
Skills
Network Administration, Active Directory, Troubleshooting, Windows Server, Computer Hardware, Servers, Windows 7, XP, Technical Support, Windows, Operating Systems, Hardware, Software Installation, Virtualization, Linux, Visio, SharePoint, Help Desk Support, DHCP, Windows XP
Education
Edinboro University of Pennsylvania
BS, Business Geography and Computers
Lorre White's West Corporation Experience March 2004 - Present
Job Vice President, Client Operations at Alorica
Industry Outsourcing/Offshoring
Experience
West Corporation March 2004 - Present
Alorica March 2004 - Present
West Corporation January 2000 - February 2004
Waste Management, Inc. November 1992 - August 1998
Skills
Call Center, Vendor Management, Vendor Relations, Process Improvement, Executive Management, CRM, Management, BPO, Outsourcing, Leadership, Strategy, Customer Satisfaction, Team Building, Contact Centers, Customer Retention, Program Management, Customer Experience, Sales, Customer Service, Call Centers, Coaching, Cross-functional Team..., Workforce Management, Operations Management, Project Management, Training, Telecommunications, Performance Management, Business Process..., Team Leadership, IVR, Call Center Development, Inbound Marketing, Telemarketing, SaaS, Telephony, Salesforce.com, Team Management, Human Resources, Account Management, Recruiting, Quality Assurance, Sales Operations, Software Documentation, Employee Training, Change Management, Lead Generation, Employee Engagement, Service Delivery, Business Analysis
Education
Edinboro University of Pennsylvania 1987 — 1989
BS, Education
Edinboro University of Pennsylvania 1987 — 1989
Bachelor of Science (B.S.), Education
West Corporation March 2004 - Present
Alorica March 2004 - Present
West Corporation January 2000 - February 2004
Waste Management, Inc. November 1992 - August 1998
Skills
Call Center, Vendor Management, Vendor Relations, Process Improvement, Executive Management, CRM, Management, BPO, Outsourcing, Leadership, Strategy, Customer Satisfaction, Team Building, Contact Centers, Customer Retention, Program Management, Customer Experience, Sales, Customer Service, Call Centers, Coaching, Cross-functional Team..., Workforce Management, Operations Management, Project Management, Training, Telecommunications, Performance Management, Business Process..., Team Leadership, IVR, Call Center Development, Inbound Marketing, Telemarketing, SaaS, Telephony, Salesforce.com, Team Management, Human Resources, Account Management, Recruiting, Quality Assurance, Sales Operations, Software Documentation, Employee Training, Change Management, Lead Generation, Employee Engagement, Service Delivery, Business Analysis
Education
Edinboro University of Pennsylvania 1987 — 1989
BS, Education
Edinboro University of Pennsylvania 1987 — 1989
Bachelor of Science (B.S.), Education
Alain Zarinelli's West Corporation Experience April 2001 - March 2015
Job Selfemployed
Industry Telecommunications
Experience
Grady & Associates, LLC March 2015 - Present
Luxludus Media March 2010 - Present
West Corporation April 2001 - March 2015
West Corporation January 2009 - December 2013
West Corporation January 2005 - December 2008
West Corporation April 2001 - December 2004
Ameritrade Holding Corporation February 1998 - March 2001
Gateway 2000, Inc February 1996 - February 1998
Skills
Enterprise Risk..., Information Security, Information Security..., CISSP, PCI DSS, Sarbanes-Oxley Act, Security, Business Continuity, Information Technology, Risk Management, IT Management, HIPAA, Payment Industry, IT Strategy, Disaster Recovery, Network Security, Vendor Management, Governance, Voice over IP, Cloud Security, Vulnerability Assessment, VoIP, Computer Security, CISA, Risk Assessment, Cross-functional Team..., Emergency Management, Data Privacy, Privacy Protection, Privacy Policies, Privacy Compliance, Cloud Computing IaaS, Private Cloud, Hybrid Cloud, Information Assurance, ISO 27001, CRISC, PCI Standards, Risk Analysis, Operational Risk, IT Audit, IT Risk Management, Executive Protection, Executive Management, Technological Innovation, Innovation Consulting, Digital Innovation, Thought Leadership, Incident Command, Security Incident...
Education
Eidgenössische Technische Hochschule Zürich 1984 — 1989
Master of Science ETH (MSc ETH), Theoretical/Mathematical Physics
Lycee Hubert Clement, Esch-Alzette, Luxembourg 1978 — 1984
Baccalauréat, Mathematics/Sciences
Grady & Associates, LLC March 2015 - Present
Luxludus Media March 2010 - Present
West Corporation April 2001 - March 2015
West Corporation January 2009 - December 2013
West Corporation January 2005 - December 2008
West Corporation April 2001 - December 2004
Ameritrade Holding Corporation February 1998 - March 2001
Gateway 2000, Inc February 1996 - February 1998
Skills
Enterprise Risk..., Information Security, Information Security..., CISSP, PCI DSS, Sarbanes-Oxley Act, Security, Business Continuity, Information Technology, Risk Management, IT Management, HIPAA, Payment Industry, IT Strategy, Disaster Recovery, Network Security, Vendor Management, Governance, Voice over IP, Cloud Security, Vulnerability Assessment, VoIP, Computer Security, CISA, Risk Assessment, Cross-functional Team..., Emergency Management, Data Privacy, Privacy Protection, Privacy Policies, Privacy Compliance, Cloud Computing IaaS, Private Cloud, Hybrid Cloud, Information Assurance, ISO 27001, CRISC, PCI Standards, Risk Analysis, Operational Risk, IT Audit, IT Risk Management, Executive Protection, Executive Management, Technological Innovation, Innovation Consulting, Digital Innovation, Thought Leadership, Incident Command, Security Incident...
Education
Eidgenössische Technische Hochschule Zürich 1984 — 1989
Master of Science ETH (MSc ETH), Theoretical/Mathematical Physics
Lycee Hubert Clement, Esch-Alzette, Luxembourg 1978 — 1984
Baccalauréat, Mathematics/Sciences
Chris Sanborn's West Corporation Experience August 2001 - August 2007
Job
Industry Financial Services
Experience
TSYS Merchant Solutions May 2015 - Present
TSYS Merchant Solutions November 2012 - Present
Vital Support Systems August 2009 - September 2012
PayPal August 2007 - August 2009
West Corporation August 2001 - August 2007
infoUSA, Inc August 2000 - August 2001
Skills
Program Management, Project Management, Product Management, Vendor Management, Telecommunications, IVR, Call Center, Data Center, Team Leadership, Disaster Recovery, Software Project..., Cross-functional Team..., VoIP, Cloud Computing, Project Portfolio..., PMI, Security, Strategy, Call Centers, Management, CRM
Education
George Mason University 1994 — 1998
Bachelor of Arts, International Relations
TSYS Merchant Solutions May 2015 - Present
TSYS Merchant Solutions November 2012 - Present
Vital Support Systems August 2009 - September 2012
PayPal August 2007 - August 2009
West Corporation August 2001 - August 2007
infoUSA, Inc August 2000 - August 2001
Skills
Program Management, Project Management, Product Management, Vendor Management, Telecommunications, IVR, Call Center, Data Center, Team Leadership, Disaster Recovery, Software Project..., Cross-functional Team..., VoIP, Cloud Computing, Project Portfolio..., PMI, Security, Strategy, Call Centers, Management, CRM
Education
George Mason University 1994 — 1998
Bachelor of Arts, International Relations
Thomas Burns's West Corporation Experience January 2006 - October 2008
Job North America Sales at StarLeaf
Industry Information Technology and Services
Experience
StarLeaf August 2014 - Present
Global Interactive Solutions October 2012 - August 2014
RADVISION October 2008 - October 2012
West Corporation January 2006 - October 2008
Fiberlink 2000 - 2005
CompuServe Network Services 1996 - 2000
Skills
SaaS, Solution Selling, Consultative Selling, VoIP, Lead Generation, Selling, Enterprise Software, Video Conferencing, Product Management, SIP, Unified Communications, Go-to-market Strategy, Product Marketing, Channel Partners, Account Management, Professional Services, Cloud Computing, Managed Services, Strategic Partnerships, Telecommunications, Business Development, Sales, Direct Sales, Mobile Devices, Pre-sales, Salesforce.com, Business Alliances, Partner Management, Sales Enablement, Channel Sales
Education
Fairfield University 1991 — 1995
B.S., Marketing
StarLeaf August 2014 - Present
Global Interactive Solutions October 2012 - August 2014
RADVISION October 2008 - October 2012
West Corporation January 2006 - October 2008
Fiberlink 2000 - 2005
CompuServe Network Services 1996 - 2000
Skills
SaaS, Solution Selling, Consultative Selling, VoIP, Lead Generation, Selling, Enterprise Software, Video Conferencing, Product Management, SIP, Unified Communications, Go-to-market Strategy, Product Marketing, Channel Partners, Account Management, Professional Services, Cloud Computing, Managed Services, Strategic Partnerships, Telecommunications, Business Development, Sales, Direct Sales, Mobile Devices, Pre-sales, Salesforce.com, Business Alliances, Partner Management, Sales Enablement, Channel Sales
Education
Fairfield University 1991 — 1995
B.S., Marketing
Chris Kruchten's West Corporation Experience 2008 - 2008
Job Account Services Manager at Search Optimizers
Industry Internet
Experience
Search Optimizers Inc November 2014 - Present
Litewire Internet Service October 2008 - October 2014
West Corporation 2008 - 2008
Lands' End 1998 - 2005
Skills
Customer Service, SEO Copywriting, Proofreading, Relationship Marketing, Creative Services, Creative Direction, Catalog Marketing, Direct Response
Education
Edgewood College 2010 — 2014
Bachelor's Degree, Marketing, Magna cum laude
Search Optimizers Inc November 2014 - Present
Litewire Internet Service October 2008 - October 2014
West Corporation 2008 - 2008
Lands' End 1998 - 2005
Skills
Customer Service, SEO Copywriting, Proofreading, Relationship Marketing, Creative Services, Creative Direction, Catalog Marketing, Direct Response
Education
Edgewood College 2010 — 2014
Bachelor's Degree, Marketing, Magna cum laude
Mark Pettay's West Corporation Experience February 1988 - September 2012
Job Managing Director at Javlin Capital LLC
Industry Telecommunications
Experience
Javlin Capital LLC July 2012 - Present
West Corporation February 1988 - September 2012
Mutual of Omaha 1982 - 1986
Skills
Call Center, Process Improvement, IVR, Vendor Management, Analysis, Telecommunications, Strategic Planning, Business Analysis, IT Management, SDLC, CRM, Call Centers, Outsourcing, Product Management, Integration, Business Intelligence, Management
Education
Emporia State University 1978 — 1982
Kaw Area Technical School 1975 — 1977
ASC, Information Services
Javlin Capital LLC July 2012 - Present
West Corporation February 1988 - September 2012
Mutual of Omaha 1982 - 1986
Skills
Call Center, Process Improvement, IVR, Vendor Management, Analysis, Telecommunications, Strategic Planning, Business Analysis, IT Management, SDLC, CRM, Call Centers, Outsourcing, Product Management, Integration, Business Intelligence, Management
Education
Emporia State University 1978 — 1982
Kaw Area Technical School 1975 — 1977
ASC, Information Services
Kevin J McCarthy's West Corporation Experience April 2009 - Present
Job Director, Financial Planning & Analysis at West Corporation
Industry Financial Services
Experience
West Corporation April 2009 - Present
AEGON November 2008 - March 2009
First Data Corporation September 2001 - December 2007
First Data Corporation 2005 - 2006
First Data Corporation 2003 - 2005
First Data Corporation 2001 - 2003
Lucent Technologies 1997 - 2001
AT&T 1994 - 1997
Skills
Leadership, Management, P&L Analysis, Strategic Planning, Executive Support, Planning Budgeting &..., Team Building, Communication Skills, Outsourcing, Financial Modeling
Education
Fairleigh Dickinson University 1984 — 1986
MBA, Finance
Fort Lewis College 1973 — 1977
BA, Business Administration
West Corporation April 2009 - Present
AEGON November 2008 - March 2009
First Data Corporation September 2001 - December 2007
First Data Corporation 2005 - 2006
First Data Corporation 2003 - 2005
First Data Corporation 2001 - 2003
Lucent Technologies 1997 - 2001
AT&T 1994 - 1997
Skills
Leadership, Management, P&L Analysis, Strategic Planning, Executive Support, Planning Budgeting &..., Team Building, Communication Skills, Outsourcing, Financial Modeling
Education
Fairleigh Dickinson University 1984 — 1986
MBA, Finance
Fort Lewis College 1973 — 1977
BA, Business Administration
Amber Blashak, PHR's West Corporation Experience July 2007 - January 2012
Job Human Resources Specialist at Peek n' Peak Resort
Industry Human Resources
Experience
Scott Enterprises, Erie PA. February 2012 - Present
West Corporation July 2007 - January 2012
Skills
Recruiting, Human Resources, HR Policies, Employee Relations, Interviews, Hiring, HRIS, Staff Development, Payroll, Marketing, Strategic Planning, Social Media, Career Development, Training, Onboarding, Performance Management, Coaching, Management, Leadership, Applicant Tracking..., Talent Acquisition, Business Development, New Hire Orientations
Education
Edinboro University of Pennsylvania 2004 — 2006
Master's Degree, Managerial and Leadership Communication
Edinboro University of Pennsylvania 2000 — 2004
Bachelor's Degree, Speech and Communication Studies
Scott Enterprises, Erie PA. February 2012 - Present
West Corporation July 2007 - January 2012
Skills
Recruiting, Human Resources, HR Policies, Employee Relations, Interviews, Hiring, HRIS, Staff Development, Payroll, Marketing, Strategic Planning, Social Media, Career Development, Training, Onboarding, Performance Management, Coaching, Management, Leadership, Applicant Tracking..., Talent Acquisition, Business Development, New Hire Orientations
Education
Edinboro University of Pennsylvania 2004 — 2006
Master's Degree, Managerial and Leadership Communication
Edinboro University of Pennsylvania 2000 — 2004
Bachelor's Degree, Speech and Communication Studies
Lorraine Frownfelter's West Corporation Experience October 2001 - December 2001
Job Insurance Agent at Bankers Life and Casualty Company
Industry Higher Education
Experience
Bankers Life and Casualty Company July 2013 - Present
Mercyhurst University April 2003 - April 2013
CL Technology Group February 2002 - April 2003
Mercyhurst College December 2001 - January 2003
Computer Land/ CLTtechnology January 2001 - April 2002
West Corporation October 2001 - December 2001
Greig Equipment Company April 2001 - October 2001
Giant Eagle February 1998 - April 2001
Microtel October 1997 - March 1998
Netstar Communications October 1997 - February 1998
Skills
Windows Server 2003, Windows Server 2008, Exchange, Troubleshooting, Customer Service, Inventory Management, Servers, Disaster Recovery, Microsoft Exchange, Windows Server, Leadership, Project Management, Process Improvement, Data Center, Access, Social Media, Databases, System Administration, Windows, Computer Hardware, Security, Microsoft Office, Training, Networking, Vendor Management, VMware
Education
Mercyhurst University 2007 — 2009
MS, Organizational Leadership
Tri-State Business iNstitute 2000 — 2001
Associate, Computer Networking
Dale Carnegie Training 2000 — 2000
Personal development
RES Retail Education ServicesBuffalo/Oklahoma City 1995 — 1995
Certificate, Business, Management, Marketing, and Related Support Services
Gannon University 1983 — 1983
Masters, Pubic Administration
Gannon University 1979 — 1983
BA, Political Science
Gannon University 1979 — 1983
Bachelor of Arts, Political Science; Secondary concentration accounting
Bankers Life and Casualty Company July 2013 - Present
Mercyhurst University April 2003 - April 2013
CL Technology Group February 2002 - April 2003
Mercyhurst College December 2001 - January 2003
Computer Land/ CLTtechnology January 2001 - April 2002
West Corporation October 2001 - December 2001
Greig Equipment Company April 2001 - October 2001
Giant Eagle February 1998 - April 2001
Microtel October 1997 - March 1998
Netstar Communications October 1997 - February 1998
Skills
Windows Server 2003, Windows Server 2008, Exchange, Troubleshooting, Customer Service, Inventory Management, Servers, Disaster Recovery, Microsoft Exchange, Windows Server, Leadership, Project Management, Process Improvement, Data Center, Access, Social Media, Databases, System Administration, Windows, Computer Hardware, Security, Microsoft Office, Training, Networking, Vendor Management, VMware
Education
Mercyhurst University 2007 — 2009
MS, Organizational Leadership
Tri-State Business iNstitute 2000 — 2001
Associate, Computer Networking
Dale Carnegie Training 2000 — 2000
Personal development
RES Retail Education ServicesBuffalo/Oklahoma City 1995 — 1995
Certificate, Business, Management, Marketing, and Related Support Services
Gannon University 1983 — 1983
Masters, Pubic Administration
Gannon University 1979 — 1983
BA, Political Science
Gannon University 1979 — 1983
Bachelor of Arts, Political Science; Secondary concentration accounting
Stacey Carmichael's West Corporation Experience December 2000 - August 2014
Job Facilities Manager at CBRE
Industry Commercial Real Estate
Experience
CBRE August 2014 - Present
West Corporation December 2000 - August 2014
West Corporation August 2004 - June 2006
West Corporation December 2000 - August 2004
Barnes Broyles & Associates, CPA April 1998 - November 2000
Marriott International 1993 - 1998
Skills
Microsoft Office,..., Call Center, Customer Service, Team Building, Vendor Management, Process Improvement, Customer Satisfaction, Operations Management, Budgets, Microsoft Excel, Negotiation, Spreadsheets, Team Leadership, Management, Purchasing, Office Management, Coaching, Leadership, Microsoft Office, Account Management, Accounting, Administration, Call Centers, Contract Negotiation, Customer Retention, Facilities Management, Inventory Management, Invoicing, Procurement, Training
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2014
Bachelor's Degree, Real Estate, GPA 3.08
Georgia Perimeter College 2005 — 2009
Associates, Business Administration
CBRE August 2014 - Present
West Corporation December 2000 - August 2014
West Corporation August 2004 - June 2006
West Corporation December 2000 - August 2004
Barnes Broyles & Associates, CPA April 1998 - November 2000
Marriott International 1993 - 1998
Skills
Microsoft Office,..., Call Center, Customer Service, Team Building, Vendor Management, Process Improvement, Customer Satisfaction, Operations Management, Budgets, Microsoft Excel, Negotiation, Spreadsheets, Team Leadership, Management, Purchasing, Office Management, Coaching, Leadership, Microsoft Office, Account Management, Accounting, Administration, Call Centers, Contract Negotiation, Customer Retention, Facilities Management, Inventory Management, Invoicing, Procurement, Training
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2014
Bachelor's Degree, Real Estate, GPA 3.08
Georgia Perimeter College 2005 — 2009
Associates, Business Administration
Jonathan David Reynolds's West Corporation Experience 2007 - 2008
Job Motion Graphics/Visual Effects Artist, Director, Cinematographer
Industry Media Production
Experience
Full Resolution Design June 2008 - Present
Self Employed 2001 - Present
West Corporation 2007 - 2008
Advantage Design Group 2005 - 2007
Skills
Motion Graphics, 3D animation, Cinematography, Creative Direction, Computer Animation, Production Sound, Audio Post Production, Graphic Design, Final Cut Pro, Adobe Creative Suite, Film, After Effects, Maya, Video Editing, Multimedia, Web Design
Education
Full Sail University 2003 — 2004
Associate of Science, Digital Media
Daphne High School 1998 — 2001
Theodore Highschool
Full Resolution Design June 2008 - Present
Self Employed 2001 - Present
West Corporation 2007 - 2008
Advantage Design Group 2005 - 2007
Skills
Motion Graphics, 3D animation, Cinematography, Creative Direction, Computer Animation, Production Sound, Audio Post Production, Graphic Design, Final Cut Pro, Adobe Creative Suite, Film, After Effects, Maya, Video Editing, Multimedia, Web Design
Education
Full Sail University 2003 — 2004
Associate of Science, Digital Media
Daphne High School 1998 — 2001
Theodore Highschool
Charles Grimm's West Corporation Experience August 2009 - August 2013
Job Graduate Teaching Assistant at Georgia State University
Industry Higher Education
Experience
Georgia State University August 2015 - Present
Educational Testing Service (ETS) March 2015 - Present
McMaster Tutoring February 2015 - August 2015
University of Alabama in Huntsville August 2013 - December 2014
West Corporation August 2009 - August 2013
English Language Institute/China August 2005 - August 2009
Computer Support Systems September 2006 - December 2006
Skills
Teaching, Instructional Design, ESL, Personal Coaching, Team Leadership, Customer Service, Editing, Training, Leadership, Coaching, Creative Writing, Curriculum Design, Higher Education, Public Speaking, Curriculum Development, Management, Staff Development, Software Documentation, Leadership Development, Tutoring, Research, Technical Writing, Fundraising, Nonprofits, Classroom, Teacher Training, Data Analysis, Community Outreach, Social Networking, Blogging, PowerPoint, Intercultural..., Microsoft Office
Education
Univeristy of Alabama Huntsville 2012 — 2014
Master of Arts (MA), English Language and Literature, General, 4.0
Faulkner University 2001 — 2005
BA, English
Georgia State University August 2015 - Present
Educational Testing Service (ETS) March 2015 - Present
McMaster Tutoring February 2015 - August 2015
University of Alabama in Huntsville August 2013 - December 2014
West Corporation August 2009 - August 2013
English Language Institute/China August 2005 - August 2009
Computer Support Systems September 2006 - December 2006
Skills
Teaching, Instructional Design, ESL, Personal Coaching, Team Leadership, Customer Service, Editing, Training, Leadership, Coaching, Creative Writing, Curriculum Design, Higher Education, Public Speaking, Curriculum Development, Management, Staff Development, Software Documentation, Leadership Development, Tutoring, Research, Technical Writing, Fundraising, Nonprofits, Classroom, Teacher Training, Data Analysis, Community Outreach, Social Networking, Blogging, PowerPoint, Intercultural..., Microsoft Office
Education
Univeristy of Alabama Huntsville 2012 — 2014
Master of Arts (MA), English Language and Literature, General, 4.0
Faulkner University 2001 — 2005
BA, English
Joseph J. Negron's West Corporation Experience June 2010 - Present
Job Auditor Invoice Verification at ServiceLink, a Black Knight company
Industry Real Estate
Experience
ServiceLink, a Black Knight company July 2014 - Present
Landstar December 2007 - July 2014
West Corporation June 2010 - Present
Wells Fargo July 2006 - December 2007
Dr Pepper Snapple Group October 2003 - August 2006
Bealls October 2004 - February 2005
Skills
Contract Management, Accounting, Notary Public, Transportation, Freight, Logistics, Transportation..., 3PL, LTL, Shipping, Logistics Management, Trucking, Container, Supply Chain, International Logistics, Supply Chain Management
Education
Florida State College at Jacksonville 2001 — 2005
Associate of Arts (A.A.), Finance, General
University of North Florida
University of North Florida
ServiceLink, a Black Knight company July 2014 - Present
Landstar December 2007 - July 2014
West Corporation June 2010 - Present
Wells Fargo July 2006 - December 2007
Dr Pepper Snapple Group October 2003 - August 2006
Bealls October 2004 - February 2005
Skills
Contract Management, Accounting, Notary Public, Transportation, Freight, Logistics, Transportation..., 3PL, LTL, Shipping, Logistics Management, Trucking, Container, Supply Chain, International Logistics, Supply Chain Management
Education
Florida State College at Jacksonville 2001 — 2005
Associate of Arts (A.A.), Finance, General
University of North Florida
University of North Florida
Darlene J Robinson's West Corporation Experience March 2010 - July 2011
Job Call Center Technical Manager at Guthy|Renker FD
Industry Telecommunications
Experience
GuthyRenker May 2014 - Present
Guthy-Renker September 2012 - Present
GuthyRenker Fulfillment Services July 2011 - April 2014
West Corporation March 2010 - July 2011
Siemens Enterprise Communications 2006 - 2009
Siemens Communications August 1999 - May 2007
Siemens Information Systems 1994 - 1999
Siemens Information Systems 1993 - 1995
ROLM 1984 - 1993
Skills
Public Relations, Project Management, Product Marketing, Marketing Strategy, Product Management, Marketing, Team Leadership, New Business Development, Corporate Communications, Cross-functional Team..., Management, Strategic Planning, Lead Generation, Sales, Leadership, CRM, Social Networking, Solution Selling, Call Centers, Telecommunications, Sales Operations, Call Routing, Route Development
Education
Blue Ridge Community College 2009 — 2010
Marketing, Desktop Publishing Tools
University of Phoenix 1999 — 2002
eBusiness, Marketing
Foothill College 1997 — 1999
Marketing, WEB Publishing
GuthyRenker May 2014 - Present
Guthy-Renker September 2012 - Present
GuthyRenker Fulfillment Services July 2011 - April 2014
West Corporation March 2010 - July 2011
Siemens Enterprise Communications 2006 - 2009
Siemens Communications August 1999 - May 2007
Siemens Information Systems 1994 - 1999
Siemens Information Systems 1993 - 1995
ROLM 1984 - 1993
Skills
Public Relations, Project Management, Product Marketing, Marketing Strategy, Product Management, Marketing, Team Leadership, New Business Development, Corporate Communications, Cross-functional Team..., Management, Strategic Planning, Lead Generation, Sales, Leadership, CRM, Social Networking, Solution Selling, Call Centers, Telecommunications, Sales Operations, Call Routing, Route Development
Education
Blue Ridge Community College 2009 — 2010
Marketing, Desktop Publishing Tools
University of Phoenix 1999 — 2002
eBusiness, Marketing
Foothill College 1997 — 1999
Marketing, WEB Publishing
Deryk Snow's West Corporation Experience October 2004 - June 2005
Job Graphic Designer ● Looking for opportunities in the El Paso Area
Industry Graphic Design
Experience
Texas Tech University Health Sciences Center April 2009 - Present
El Paso Times August 2011 - April 2012
The University of Texas at El Paso July 2009 - May 2011
US Army September 2006 - September 2007
Subway July 2005 - May 2006
West Corporation October 2004 - June 2005
Driveway Dodge Chrysler Jeep October 2004 - June 2005
US Army April 2000 - April 2004
Skills
Illustrator, Troubleshooting, InDesign, User Interface Design, Layout, Photoshop, Adobe Creative Suite, Typography, Graphic Design
Education
The University of Texas at El Paso 2006 — 2013
Bachelor of Fine Arts (BFA), Graphic Design
El Paso Community College
Associate of Arts (AA)
Texas Tech University Health Sciences Center April 2009 - Present
El Paso Times August 2011 - April 2012
The University of Texas at El Paso July 2009 - May 2011
US Army September 2006 - September 2007
Subway July 2005 - May 2006
West Corporation October 2004 - June 2005
Driveway Dodge Chrysler Jeep October 2004 - June 2005
US Army April 2000 - April 2004
Skills
Illustrator, Troubleshooting, InDesign, User Interface Design, Layout, Photoshop, Adobe Creative Suite, Typography, Graphic Design
Education
The University of Texas at El Paso 2006 — 2013
Bachelor of Fine Arts (BFA), Graphic Design
El Paso Community College
Associate of Arts (AA)
Ellie Rodriguez's West Corporation Experience December 2008 - Present
Job Marketing Consultant/Telecommunications at West Corporation
Industry Telecommunications
Experience
West Corporation December 2008 - Present
Lockheed Martin November 1998 - November 1999
Juvenile Services Program 1996 - 1997
Education
Florida International University 1985 — 1987
BBA, Marketing/Advertising
St.
West Corporation December 2008 - Present
Lockheed Martin November 1998 - November 1999
Juvenile Services Program 1996 - 1997
Education
Florida International University 1985 — 1987
BBA, Marketing/Advertising
St.
Latoria Lee's West Corporation Experience September 2005 - October 2008
Job Dietary Clerk at Nash Healthcare Systems
Industry Hospital & Health Care
Experience
Nash Healthcare Systems June 2011 - Present
Nash Healthcare Systems June 2009 - Present
H&R Block December 2008 - April 2009
West Corporation September 2005 - October 2008
Skills
Microsoft Office, Customer Service, PowerPoint, English, Windows, Research, Public Speaking
Education
Edgecombe Community College 2006 — 2009
Minor, General Office Occupations and Clerical Services
Northwest Halifax High 1998 — 2000
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Nash Healthcare Systems June 2011 - Present
Nash Healthcare Systems June 2009 - Present
H&R Block December 2008 - April 2009
West Corporation September 2005 - October 2008
Skills
Microsoft Office, Customer Service, PowerPoint, English, Windows, Research, Public Speaking
Education
Edgecombe Community College 2006 — 2009
Minor, General Office Occupations and Clerical Services
Northwest Halifax High 1998 — 2000
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Samantha Pauly's West Corporation Experience February 2014 - December 2014
Job Debt Counselor at ConServe
Industry Financial Services
Experience
ConServe December 2014 - Present
West Corporation February 2014 - December 2014
ConServe March 2010 - April 2012
Windham Professionals January 2009 - March 2010
Mercantile Adjustment Bureau, LLC 2006 - 2009
Skills
Financial Analysis, Consumer Debt, Employee Training, Credit, Customer Service, Leadership Development, Negotiation, Skip Tracing, Call Centers, Microsoft Office, FACS, Mortgage Lending, Portfolio Management
Education
Pioneer Central School 2000 — 2004
Erie Community College
ConServe December 2014 - Present
West Corporation February 2014 - December 2014
ConServe March 2010 - April 2012
Windham Professionals January 2009 - March 2010
Mercantile Adjustment Bureau, LLC 2006 - 2009
Skills
Financial Analysis, Consumer Debt, Employee Training, Credit, Customer Service, Leadership Development, Negotiation, Skip Tracing, Call Centers, Microsoft Office, FACS, Mortgage Lending, Portfolio Management
Education
Pioneer Central School 2000 — 2004
Erie Community College
Shamel Mouzon's West Corporation Experience March 2010 - February 2014
Job Office Administrator at First United Methodist Church
Industry Nonprofit Organization Management
Experience
First United Methodist Church January 2014 - Present
West Corporation March 2010 - February 2014
PSA, LLC - A MED3OOO Company October 2003 - December 2008
Skills
Call Centers, Customer Retention, Customer Service, Sales, Management, Customer Satisfaction, Insurance, Account Management, Employee Benefits, Telecommunications, Team Building, Process Improvement, Team Leadership, Customer Experience, Direct Sales, Microsoft Office, Leadership, Life Insurance, Health Insurance, Microsoft Excel, Computer Network..., Microsoft Word, Church Events, Church Growth, Church Administration, Church Services, Software Installation, Salesforce.com
Education
Edison Community College 2003 — 2004
First United Methodist Church January 2014 - Present
West Corporation March 2010 - February 2014
PSA, LLC - A MED3OOO Company October 2003 - December 2008
Skills
Call Centers, Customer Retention, Customer Service, Sales, Management, Customer Satisfaction, Insurance, Account Management, Employee Benefits, Telecommunications, Team Building, Process Improvement, Team Leadership, Customer Experience, Direct Sales, Microsoft Office, Leadership, Life Insurance, Health Insurance, Microsoft Excel, Computer Network..., Microsoft Word, Church Events, Church Growth, Church Administration, Church Services, Software Installation, Salesforce.com
Education
Edison Community College 2003 — 2004
Amy Flesch's West Corporation Experience June 2013 - Present
Job Sales Manager at West Corporation
Industry Program Development
Experience
West Corporation June 2013 - Present
West Corporation September 2012 - June 2013
West Corporation October 2011 - September 2012
Skills
Direct Sales, B2B, New Business Development, Customer Service, Sales Management, Sales Presentations, Client Issue Resolution, Data Analysis, Strategic Planning, Employee Engagement, Helping Clients Succeed, Client Development, Process Improvement, Team Building, Project Planning, Goal Orientation, Problem Solving, Managed Print Services, Document Management, Sales Operations, Management, Program Management, Analysis, Customer Retention, Salesforce.com, Team Leadership, Sales Process, Cold Calling, Leadership, Sales, Account Management, Time Management, Customer Satisfaction, Solution Selling
Education
Edgewood College 2008 — 2011
BBA, Business Managment
West Corporation June 2013 - Present
West Corporation September 2012 - June 2013
West Corporation October 2011 - September 2012
Skills
Direct Sales, B2B, New Business Development, Customer Service, Sales Management, Sales Presentations, Client Issue Resolution, Data Analysis, Strategic Planning, Employee Engagement, Helping Clients Succeed, Client Development, Process Improvement, Team Building, Project Planning, Goal Orientation, Problem Solving, Managed Print Services, Document Management, Sales Operations, Management, Program Management, Analysis, Customer Retention, Salesforce.com, Team Leadership, Sales Process, Cold Calling, Leadership, Sales, Account Management, Time Management, Customer Satisfaction, Solution Selling
Education
Edgewood College 2008 — 2011
BBA, Business Managment
Halbert Brown's West Corporation Experience 2003 - 2006
Job Healthcare Professional; Business Consultant; Strategic Planning Instructor at Interise; Adjunct Faculty
Industry Hospital & Health Care
Experience
Interise March 2015 - Present
University of Phoenix October 2012 - Present
Universal Nursing Services, LLC March 2006 - Present
San Antonio SCORE September 2013 - Present
Universal Nursing Services 2005 - 2014
West Corporation 2003 - 2006
US Navy March 1983 - May 2003
Skills
Military, Contract Negotiation, Recruiting, Start-ups, Leadership, Program Management, Training, Management, Navy, Human Resources, Leadership Development, Insurance, Medicaid, Medicare, Business Development, Team Building, Public Speaking, Healthcare, Policy, Business Planning, Small Business, Coaching, Team Leadership, Process Improvement, Strategic Planning, Performance Management, Customer Service, Change Management, Operational Planning, Nonprofits, Budgets, Government, Entrepreneurship, Marketing, Analysis, Risk Management, Security Clearance, Business Strategy, Executive Management, Management Consulting, Employee Relations, Operations Management, Mergers & Acquisitions, Finance, Project Management, Accounting, Strategy, Time Management, Project Planning, Event Planning
Education
Embry Riddle Aeronautical University-Worldwide 2001 — 2003
Master, Business Administration (Aviation), Business Administration, 3.73
Excelsior College 1995 — 1997
Bachelor of Science, Liberal Arts, 3.54
Embry Riddle Aeronautical University-Worldwide 1993 — 1997
Bachelor of Science, Professional Aeronautics, 3.54
Hoke County High School, Raeford, North Carolina
Interise March 2015 - Present
University of Phoenix October 2012 - Present
Universal Nursing Services, LLC March 2006 - Present
San Antonio SCORE September 2013 - Present
Universal Nursing Services 2005 - 2014
West Corporation 2003 - 2006
US Navy March 1983 - May 2003
Skills
Military, Contract Negotiation, Recruiting, Start-ups, Leadership, Program Management, Training, Management, Navy, Human Resources, Leadership Development, Insurance, Medicaid, Medicare, Business Development, Team Building, Public Speaking, Healthcare, Policy, Business Planning, Small Business, Coaching, Team Leadership, Process Improvement, Strategic Planning, Performance Management, Customer Service, Change Management, Operational Planning, Nonprofits, Budgets, Government, Entrepreneurship, Marketing, Analysis, Risk Management, Security Clearance, Business Strategy, Executive Management, Management Consulting, Employee Relations, Operations Management, Mergers & Acquisitions, Finance, Project Management, Accounting, Strategy, Time Management, Project Planning, Event Planning
Education
Embry Riddle Aeronautical University-Worldwide 2001 — 2003
Master, Business Administration (Aviation), Business Administration, 3.73
Excelsior College 1995 — 1997
Bachelor of Science, Liberal Arts, 3.54
Embry Riddle Aeronautical University-Worldwide 1993 — 1997
Bachelor of Science, Professional Aeronautics, 3.54
Hoke County High School, Raeford, North Carolina
Dana Bevel's West Corporation Experience September 2006 - April 2007
Job Due Diligence Underwriter at American Mortgage Consultants, Inc.
Industry Financial Services
Experience
American Mortgage Consultants, Inc. December 2013 - Present
AmeriSave Mortgage Corporation September 2012 - July 2013
Robert Half Finance & Accounting April 2012 - September 2012
PHH Corporation April 2010 - June 2011
JPMorgan Chase April 2007 - June 2009
West Corporation September 2006 - April 2007
Aegis Mortgage July 2005 - September 2006
Countrywide Mortgage July 2004 - June 2005
LOGS Network September 2001 - July 2004
Skills
Underwriting, Microsoft Word, Mortgage Underwriting, Outlook, Microsoft Office, Word, Type 45 wpm, 14,000 kpm, Internet, Excel, Loan Origination, Due Diligence, Foreclosures, Mortgage Banking, Research, Credit Risk, 23 years experience in...
Education
Florida Community College at Jacksonville 1989 — 1993
Associate in Science, Legal Assistant
American Mortgage Consultants, Inc. December 2013 - Present
AmeriSave Mortgage Corporation September 2012 - July 2013
Robert Half Finance & Accounting April 2012 - September 2012
PHH Corporation April 2010 - June 2011
JPMorgan Chase April 2007 - June 2009
West Corporation September 2006 - April 2007
Aegis Mortgage July 2005 - September 2006
Countrywide Mortgage July 2004 - June 2005
LOGS Network September 2001 - July 2004
Skills
Underwriting, Microsoft Word, Mortgage Underwriting, Outlook, Microsoft Office, Word, Type 45 wpm, 14,000 kpm, Internet, Excel, Loan Origination, Due Diligence, Foreclosures, Mortgage Banking, Research, Credit Risk, 23 years experience in...
Education
Florida Community College at Jacksonville 1989 — 1993
Associate in Science, Legal Assistant
Deirdra Beatty's West Corporation Experience December 2005 - December 2011
Job Inbound Sales & Customer Service Representative at Pearson
Industry Security and Investigations
Experience
Pearson June 2012 - Present
Pearson December 2011 - June 2012
West Corporation December 2005 - December 2011
H&R Block December 2005 - April 2011
Internal Revenue Service 2010 - 2010
EMPLOYMENT SOURCE, INC July 2007 - January 2009
United States Department of Defense 2008 - 2009
United States Postal Service November 2001 - March 2004
Cumberland County Schools 1997 - 2004
Cumberland County Guardian Ad Litem Program November 1997 - March 2002
Skills
Training, Management, Recruiting, Interviews, Employee Training, CRM, Customer Service, Community Outreach, Research, Advertising, Account Reconciliation, Product Development, Social Services, Curriculum Design, Courts
Education
Kaplan University 2009 — 2011
Master of Science, Criminal Justice
Fayetteville State University 2006 — 2008
Bachelor of Science, Criminal Justice
Fayetteville Technical Community College 1996 — 2007
Associate of Applied Science, Criminal Justice Technology
Terry Sanford High School 1992 — 1994
Diploma, General Studies
South View High School 1991 — 1992
General Studies
Pearson June 2012 - Present
Pearson December 2011 - June 2012
West Corporation December 2005 - December 2011
H&R Block December 2005 - April 2011
Internal Revenue Service 2010 - 2010
EMPLOYMENT SOURCE, INC July 2007 - January 2009
United States Department of Defense 2008 - 2009
United States Postal Service November 2001 - March 2004
Cumberland County Schools 1997 - 2004
Cumberland County Guardian Ad Litem Program November 1997 - March 2002
Skills
Training, Management, Recruiting, Interviews, Employee Training, CRM, Customer Service, Community Outreach, Research, Advertising, Account Reconciliation, Product Development, Social Services, Curriculum Design, Courts
Education
Kaplan University 2009 — 2011
Master of Science, Criminal Justice
Fayetteville State University 2006 — 2008
Bachelor of Science, Criminal Justice
Fayetteville Technical Community College 1996 — 2007
Associate of Applied Science, Criminal Justice Technology
Terry Sanford High School 1992 — 1994
Diploma, General Studies
South View High School 1991 — 1992
General Studies
Leshaun Pollard's West Corporation Experience October 2010 - Present
Job Student at University of Alabama in Huntsville
Industry Financial Services
Experience
West Corporation October 2010 - Present
Aegis Communication June 2010 - October 2010
Edible Arrangements August 2008 - December 2009
Skills
Customer Service, Computer Hardware
Education
University of Alabama in Huntsville 2011 — 2013
Georgia Perimeter College 2007 — 2009
West Corporation October 2010 - Present
Aegis Communication June 2010 - October 2010
Edible Arrangements August 2008 - December 2009
Skills
Customer Service, Computer Hardware
Education
University of Alabama in Huntsville 2011 — 2013
Georgia Perimeter College 2007 — 2009
Nelson Veale's West Corporation Experience November 2009 - August 2010
Job Java Developer
Industry Information Technology and Services
Experience
Fortitude Systems March 2015 - Present
Purisolve, Inc./ Internal Revenue Service August 2014 - January 2015
Apex Systems / Internal Revenue Services May 2013 - April 2014
TelCare November 2012 - January 2013
Accenture/USDA-FSA June 2012 - August 2012
Accenture/Social Security Admin February 2012 - June 2012
Multivision Inc September 2011 - February 2012
USDA-FSIS August 2010 - July 2011
West Corporation November 2009 - August 2010
Northampton County Schools August 2008 - June 2009
Skills
Java, Spring Framework, Spring MVC, Spring Batch, Hibernate 3.1, XML, JSF, Primefaces, XHTML, HtmlUnit, JUnit, SQL, MySQL, Eclipse, Spring Integration, Jenkins, IBM Rational Tools, JBoss Application Server, Oracle SQL Developer, J2EE Application..., Spring Webflow, JDBC, Maven, Log4j, JSP development, HTML, Web Services, Technical Requirements..., Requirements Analysis, Requirements Management, Technical Documentation, Project Management, IT Risk Management, Requirements Gathering, Risk Assessment, Data Migration, Requirements..., Systems Analysis, JavaScript, Struts, Microsoft SQL Server, JAXB, JSTL, XPath, Servlets, Oracle Application..., IBM Websphere Commerce
Education
North Carolina Agricultural and Technical State University 2005 — 2007
Master of Science, Computer Science, 3.0
Elizabeth City State University 2000 — 2004
Bachelor of Science, Computer Science, 3.14
Fortitude Systems March 2015 - Present
Purisolve, Inc./ Internal Revenue Service August 2014 - January 2015
Apex Systems / Internal Revenue Services May 2013 - April 2014
TelCare November 2012 - January 2013
Accenture/USDA-FSA June 2012 - August 2012
Accenture/Social Security Admin February 2012 - June 2012
Multivision Inc September 2011 - February 2012
USDA-FSIS August 2010 - July 2011
West Corporation November 2009 - August 2010
Northampton County Schools August 2008 - June 2009
Skills
Java, Spring Framework, Spring MVC, Spring Batch, Hibernate 3.1, XML, JSF, Primefaces, XHTML, HtmlUnit, JUnit, SQL, MySQL, Eclipse, Spring Integration, Jenkins, IBM Rational Tools, JBoss Application Server, Oracle SQL Developer, J2EE Application..., Spring Webflow, JDBC, Maven, Log4j, JSP development, HTML, Web Services, Technical Requirements..., Requirements Analysis, Requirements Management, Technical Documentation, Project Management, IT Risk Management, Requirements Gathering, Risk Assessment, Data Migration, Requirements..., Systems Analysis, JavaScript, Struts, Microsoft SQL Server, JAXB, JSTL, XPath, Servlets, Oracle Application..., IBM Websphere Commerce
Education
North Carolina Agricultural and Technical State University 2005 — 2007
Master of Science, Computer Science, 3.0
Elizabeth City State University 2000 — 2004
Bachelor of Science, Computer Science, 3.14
lashawna stevenson's West Corporation Experience 2011 - 2011
Job customer service advocate
Industry Consumer Services
Experience
Convergys March 2013 - May 2013
west corporation 2011 - 2011
Skills
Pharmaceutical Industry, Training, Team Leadership, Leadership, Account Management, Strategic Planning, Software Documentation, Healthcare
Education
Edgecombe Community College 2012 — 2012
Early Childhood Education and Teaching
University of Phoenix
Business Administration and Management, General
Convergys March 2013 - May 2013
west corporation 2011 - 2011
Skills
Pharmaceutical Industry, Training, Team Leadership, Leadership, Account Management, Strategic Planning, Software Documentation, Healthcare
Education
Edgecombe Community College 2012 — 2012
Early Childhood Education and Teaching
University of Phoenix
Business Administration and Management, General
Hattie Nichols's West Corporation Experience December 2008 - January 2010
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Veterans Affairs Hospital 2011 - Present
Curves For Women August 2011 - October 2011
West Corporation December 2008 - January 2010
Skills
Integrating elderly..., Tailor residednts needs..., Instructing the..., Planning a diverse...
Education
Mercyhurst College 2002 — 2003
Master's degree, Special Education and Teaching
Gannon University 1988 — 1991
Bachelor's degree, Elementary Education and Teaching
Veterans Affairs Hospital 2011 - Present
Curves For Women August 2011 - October 2011
West Corporation December 2008 - January 2010
Skills
Integrating elderly..., Tailor residednts needs..., Instructing the..., Planning a diverse...
Education
Mercyhurst College 2002 — 2003
Master's degree, Special Education and Teaching
Gannon University 1988 — 1991
Bachelor's degree, Elementary Education and Teaching
Marilyn Doughty's West Corporation Experience September 2010 - March 2012
Job Senior Administrative Assistant at Perrigo Animal Health
Industry Executive Office
Experience
Northwestern Mutual March 2012 - March 2014
West Corporation September 2010 - March 2012
TD Ameritrade February 2008 - September 2010
Skills
Executive Support, Project Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Travel Planning, Report Writing, Phone Etiquette, Life & Health Insurance..., Manage Client..., Expense Reports, Purchase Requisitions, Dependable Team Player, Business Correspondence, File Management, Event Planning, High Level Of...
Education
Fort Scott Community College
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
Northwestern Mutual March 2012 - March 2014
West Corporation September 2010 - March 2012
TD Ameritrade February 2008 - September 2010
Skills
Executive Support, Project Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Travel Planning, Report Writing, Phone Etiquette, Life & Health Insurance..., Manage Client..., Expense Reports, Purchase Requisitions, Dependable Team Player, Business Correspondence, File Management, Event Planning, High Level Of...
Education
Fort Scott Community College
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
Josiah Oakley's West Corporation Experience April 2011 - November 2012
Job Tax Intern at Invesco US
Industry Accounting
Experience
Invesco US May 2014 - Present
PwC January 2014 - April 2014
Invesco December 2012 - December 2013
Deloitte October 2013 - November 2013
West Corporation April 2011 - November 2012
Advance Tax Preparation January 2010 - November 2012
Advance Tax Preparation January 2010 - September 2012
School 4 U LLC April 2011 - August 2011
Kroger April 2010 - April 2011
Skills
Accounts Receivable, Customer Service, Time Management, Invoicing, Spreadsheets, Account Reconciliation, Tax Preparation, Access, Data Entry, Call Centers, Journal Entries, Management, Variance Analysis, Sales, Oracle, Outlook, Multi-state tax returns, Corporate Tax, State and Local Tax
Education
Georgia State University - J. Mack Robinson College of Business 2014 — 2015
Master's Degree, Taxation
Georgia State University - J. Mack Robinson College of Business 2012 — 2014
Bachelor of Business Administration, Accounting
Georgia Perimeter College 2010 — 2012
Associate of Science (A.S.), Business Administration
Invesco US May 2014 - Present
PwC January 2014 - April 2014
Invesco December 2012 - December 2013
Deloitte October 2013 - November 2013
West Corporation April 2011 - November 2012
Advance Tax Preparation January 2010 - November 2012
Advance Tax Preparation January 2010 - September 2012
School 4 U LLC April 2011 - August 2011
Kroger April 2010 - April 2011
Skills
Accounts Receivable, Customer Service, Time Management, Invoicing, Spreadsheets, Account Reconciliation, Tax Preparation, Access, Data Entry, Call Centers, Journal Entries, Management, Variance Analysis, Sales, Oracle, Outlook, Multi-state tax returns, Corporate Tax, State and Local Tax
Education
Georgia State University - J. Mack Robinson College of Business 2014 — 2015
Master's Degree, Taxation
Georgia State University - J. Mack Robinson College of Business 2012 — 2014
Bachelor of Business Administration, Accounting
Georgia Perimeter College 2010 — 2012
Associate of Science (A.S.), Business Administration
mary ann shaw's West Corporation Experience March 2010 - April 2013
Job insurance agent
Industry Telecommunications
Experience
Salvation Army Housing Association May 2015 - Present
CROSSMARK February 2013 - September 2014
West Corporation March 2010 - April 2013
Aerotek October 2012 - December 2012
Wyndham Vacation Ownership July 2008 - January 2009
The Walt Disney Company January 2004 - September 2007
Skills
Microsoft Office, Siebel, Customer Service, Health Insurance, Sales, Travel Planning, Internet, Customer Satisfaction, Call Centers, Time Management, Customer Retention, Outlook, Recruiting, Training, Insurance, Cold Calling
Education
Genesee Community College
gold coast school of insurance
Salvation Army Housing Association May 2015 - Present
CROSSMARK February 2013 - September 2014
West Corporation March 2010 - April 2013
Aerotek October 2012 - December 2012
Wyndham Vacation Ownership July 2008 - January 2009
The Walt Disney Company January 2004 - September 2007
Skills
Microsoft Office, Siebel, Customer Service, Health Insurance, Sales, Travel Planning, Internet, Customer Satisfaction, Call Centers, Time Management, Customer Retention, Outlook, Recruiting, Training, Insurance, Cold Calling
Education
Genesee Community College
gold coast school of insurance
Erikalynn Jackson's West Corporation Experience 2011 - 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
Papa Murphy's September 2011 - December 2011
West Corporation 2011 - 2011
Education
Embry-Riddle Aeronautical University 2001 — 2001
Burges high school
Papa Murphy's September 2011 - December 2011
West Corporation 2011 - 2011
Education
Embry-Riddle Aeronautical University 2001 — 2001
Burges high school
Dave Pennsy's West Corporation Experience March 2004 - May 2005
Job Musician, Retail Professional,
Industry Retail
Experience
Verizon Livesource March 2005 - May 2011
West Corporation March 2004 - May 2005
Skills
Customer Service, Microsoft Word, Microsoft Excel, Customer Satisfaction, Microsoft Office, Inventory Management, Sales, Strategic Planning
Education
Erie Business Center-Erie 2004 — 2008
Associate's degree, Information Technology
Edinboro University of Pennsylvania 1985 — 1993
Music
Verizon Livesource March 2005 - May 2011
West Corporation March 2004 - May 2005
Skills
Customer Service, Microsoft Word, Microsoft Excel, Customer Satisfaction, Microsoft Office, Inventory Management, Sales, Strategic Planning
Education
Erie Business Center-Erie 2004 — 2008
Associate's degree, Information Technology
Edinboro University of Pennsylvania 1985 — 1993
Music
Monica Shope's West Corporation Experience 2000 - 2003
Job Employment Seeker
Industry Mental Health Care
Experience
West Corporation 2000 - 2003
Education
Upper Iowa University 2009 — 2012
Bachelor of Science (B.S.), Criminal Justice and Psychology
Gannon University
West Corporation 2000 - 2003
Education
Upper Iowa University 2009 — 2012
Bachelor of Science (B.S.), Criminal Justice and Psychology
Gannon University
Angela Mullins-Harrison's West Corporation Experience March 2006 - March 2010
Job Ruby Executive
Industry Health, Wellness and Fitness
Experience
Self-employed October 2012 - Present
Vangent, Inc. September 2010 - September 2012
West Corporation March 2006 - March 2010
Education
Southern Virginia Community College 2012 — 2012
Certification, Phlebotomy Technician/Phlebotomist
Fortis College 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Medical Billing and Coding
Self-employed October 2012 - Present
Vangent, Inc. September 2010 - September 2012
West Corporation March 2006 - March 2010
Education
Southern Virginia Community College 2012 — 2012
Certification, Phlebotomy Technician/Phlebotomist
Fortis College 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Medical Billing and Coding
Eloisa Rodriguez's West Corporation Experience December 2008 - May 2012
Job Administrative Coordinator at VITAS Innovative Hospice Care
Industry Hospital & Health Care
Experience
VITAS Innovative Hospice Care June 2012 - Present
West Corporation December 2008 - May 2012
State of Florida/Workforce Alliance April 1999 - November 1999
Skills
Administrative..., Outlook, Data Entry, Microsoft Office, Healthcare, Event Planning, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Office Management, Event Management
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Marketing
Mother Cabrini High School
VITAS Innovative Hospice Care June 2012 - Present
West Corporation December 2008 - May 2012
State of Florida/Workforce Alliance April 1999 - November 1999
Skills
Administrative..., Outlook, Data Entry, Microsoft Office, Healthcare, Event Planning, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Office Management, Event Management
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Marketing
Mother Cabrini High School
Amanda Hoshor's West Corporation Experience October 2009 - May 2010
Job Team Leader Quality Assurance
Industry
Experience
Dialog Direct December 2014 - Present
Dialog Direct October 2014 - December 2014
Dialogue Marketing August 2012 - October 2014
Dialog Direct September 2011 - August 2012
Liberty Tax Service November 2010 - May 2011
West Corporation October 2009 - May 2010
Redcats October 2008 - October 2009
T-Bird Inc August 2007 - March 2008
Jack in the Box December 2006 - April 2007
Skills
Customer Service, Tax Preparation, Microsoft Word, Data Entry, Google Docs, Computer Proficiency, Phone Etiquette, Multi-line Phone, Organizational..., Superior Computer Skills, Prompt, Dependable Team Player, Multi Tasking, Cash Handling Experience, Petty Cash
Education
Independence University 2012 — 2014
Bachelor's degree, Health Information/Medical Records Administration/Administrator, 3.67
El Paso Community College 2009 — 2011
Bachelor of Science (BS), Accounting
Dialog Direct December 2014 - Present
Dialog Direct October 2014 - December 2014
Dialogue Marketing August 2012 - October 2014
Dialog Direct September 2011 - August 2012
Liberty Tax Service November 2010 - May 2011
West Corporation October 2009 - May 2010
Redcats October 2008 - October 2009
T-Bird Inc August 2007 - March 2008
Jack in the Box December 2006 - April 2007
Skills
Customer Service, Tax Preparation, Microsoft Word, Data Entry, Google Docs, Computer Proficiency, Phone Etiquette, Multi-line Phone, Organizational..., Superior Computer Skills, Prompt, Dependable Team Player, Multi Tasking, Cash Handling Experience, Petty Cash
Education
Independence University 2012 — 2014
Bachelor's degree, Health Information/Medical Records Administration/Administrator, 3.67
El Paso Community College 2009 — 2011
Bachelor of Science (BS), Accounting
Felicia Whitehead's West Corporation Experience April 2008 - October 2008
Job Customer Care Lead at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable August 2013 - Present
Time Warner Cable October 2008 - August 2013
West Corporation April 2008 - October 2008
Skills
VoIP, Broadband, Telecommunications, Customer Experience, Avaya Technologies, Troubleshooting, Telephony, Call Centers, Technical Support, Customer Service, Customer Satisfaction, Customer Retention, Wireless, IP, Team Leadership, Switches, Routers, Network Design
Education
Edgecombe Community College
Time Warner Cable August 2013 - Present
Time Warner Cable October 2008 - August 2013
West Corporation April 2008 - October 2008
Skills
VoIP, Broadband, Telecommunications, Customer Experience, Avaya Technologies, Troubleshooting, Telephony, Call Centers, Technical Support, Customer Service, Customer Satisfaction, Customer Retention, Wireless, IP, Team Leadership, Switches, Routers, Network Design
Education
Edgecombe Community College
Nicole Priest's West Corporation Experience November 2008 - December 2009
Job Sales Associate at Lane Bryant
Industry Computer Games
Experience
Lane Bryant September 2014 - Present
Appen Butler Hill, Inc May 2013 - Present
Leapforce September 2011 - Present
West Corporation November 2008 - December 2009
Subway August 2005 - May 2007
Skills
Java, C++, Visual Basic, HTML, CSS3, ActionScript, Flash, Photoshop, XNA, XML, C#, 3D Modeling, Animation, Maya, Visual Studio, Microsoft Office, Writing, Visio, SQL, Game Design, Game Development, Game Programming, Sound Editing, Video Editing, Image Editing
Education
Full Sail University 2015 — 2016
Associate's Degree, Audio Production, 3.5
Baker College 2010 — 2014
Bachelor of Computer Science, Game Software Development
Lane Bryant September 2014 - Present
Appen Butler Hill, Inc May 2013 - Present
Leapforce September 2011 - Present
West Corporation November 2008 - December 2009
Subway August 2005 - May 2007
Skills
Java, C++, Visual Basic, HTML, CSS3, ActionScript, Flash, Photoshop, XNA, XML, C#, 3D Modeling, Animation, Maya, Visual Studio, Microsoft Office, Writing, Visio, SQL, Game Design, Game Development, Game Programming, Sound Editing, Video Editing, Image Editing
Education
Full Sail University 2015 — 2016
Associate's Degree, Audio Production, 3.5
Baker College 2010 — 2014
Bachelor of Computer Science, Game Software Development
Erica Willie's West Corporation Experience May 2012 - November 2013
Job Telecommunications Professional
Industry Telecommunications
Experience
West Corporation May 2012 - November 2013
Sprint October 2007 - March 2012
Cingular Wireless October 2005 - June 2007
Skills
Call Centers, Office Administration, Microsoft Excel, Microsoft Word, Microsoft Office, SAP
Education
Florida Agricultural and Mechanical University 1998 — 2001
Business Administration and Management, General
Bedford Community College 1996 — 1997
Associate's degree, Liberal Arts and Sciences/Liberal Studies
West Corporation May 2012 - November 2013
Sprint October 2007 - March 2012
Cingular Wireless October 2005 - June 2007
Skills
Call Centers, Office Administration, Microsoft Excel, Microsoft Word, Microsoft Office, SAP
Education
Florida Agricultural and Mechanical University 1998 — 2001
Business Administration and Management, General
Bedford Community College 1996 — 1997
Associate's degree, Liberal Arts and Sciences/Liberal Studies
sierra hawkins's West Corporation Experience March 2012 - June 2013
Job
Industry
Experience
Labcorp of America November 2013 - April 2014
Xerox June 2013 - November 2013
West Corporation March 2012 - June 2013
South Village Nursing Home January 2011 - March 2012
Rocky Mount Engine Plant January 2005 - March 2009
Hospira April 2004 - October 2004
Education
Edgecombe Community College
Edgecombe Community College
Associate degree, Accounting
Southeast Halifax High School
Diploma
Labcorp of America November 2013 - April 2014
Xerox June 2013 - November 2013
West Corporation March 2012 - June 2013
South Village Nursing Home January 2011 - March 2012
Rocky Mount Engine Plant January 2005 - March 2009
Hospira April 2004 - October 2004
Education
Edgecombe Community College
Edgecombe Community College
Associate degree, Accounting
Southeast Halifax High School
Diploma
Erica Peralta's West Corporation Experience August 1998 - March 2001
Job
Industry Primary/Secondary Education
Experience
EPISD January 2011 - Present
Emergence Health Network November 2006 - December 2009
West Corporation August 1998 - March 2001
Skills
Case Management Services, Teaching, Human Resources, Social Work, Youth Ministry
Education
The University of Texas at El Paso 2003 — 2006
Bachelor of Arts (BA)
El Paso Community College 1995 — 1999
Associate of Arts (A.A.), Psychology
EPISD January 2011 - Present
Emergence Health Network November 2006 - December 2009
West Corporation August 1998 - March 2001
Skills
Case Management Services, Teaching, Human Resources, Social Work, Youth Ministry
Education
The University of Texas at El Paso 2003 — 2006
Bachelor of Arts (BA)
El Paso Community College 1995 — 1999
Associate of Arts (A.A.), Psychology
Heather Thorne's West Corporation Experience October 2013 - September 2014
Job Selfemployed
Industry Arts and Crafts
Experience
Garden-Ville March 2015 - May 2015
Wingstop Restaurants, Inc. December 2014 - March 2015
West Corporation October 2013 - September 2014
Super Cleaners March 2013 - September 2013
Wingstop Restaurants, Inc. April 2011 - October 2011
Walmart August 2008 - February 2009
Skills
Customer Service, Customer Retention, Sales, Microsoft Word, Photoshop, Computer Proficiency, Computer Hardware, Computer Repair, Visual Arts, Telecommunications, Customer Satisfaction, Cashiering, Troubleshooting, Microsoft Office, Critical Thinking, Time Management, Customer Experience, Teamwork
Education
Full Sail University 2015 — 2019
Bachelor’s Degree, Game Art
ITT Technical Institute-San Antonio 2014 — 2015
Samuel Clemens HS 2004 — 2007
Garden-Ville March 2015 - May 2015
Wingstop Restaurants, Inc. December 2014 - March 2015
West Corporation October 2013 - September 2014
Super Cleaners March 2013 - September 2013
Wingstop Restaurants, Inc. April 2011 - October 2011
Walmart August 2008 - February 2009
Skills
Customer Service, Customer Retention, Sales, Microsoft Word, Photoshop, Computer Proficiency, Computer Hardware, Computer Repair, Visual Arts, Telecommunications, Customer Satisfaction, Cashiering, Troubleshooting, Microsoft Office, Critical Thinking, Time Management, Customer Experience, Teamwork
Education
Full Sail University 2015 — 2019
Bachelor’s Degree, Game Art
ITT Technical Institute-San Antonio 2014 — 2015
Samuel Clemens HS 2004 — 2007
Antonio Lombardozzi's West Corporation Experience January 2008 - January 2010
Job P.C.C. (Patient Care Coordinator)/Hearing Specialist in Training and Sales at Health Services, LLC.
Industry Medical Devices
Experience
Health Services, LLC. January 2015 - Present
Furniture Row Companies June 2012 - January 2015
Telatron Marketing Group, Inc. January 2010 - January 2012
West Corporation January 2008 - January 2010
Education
Edinboro University of Pennsylvania 2004 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Edinboro University of Pennsylvania 2004 — 2007
Associate's degree, Business Administration and Management, General
Health Services, LLC. January 2015 - Present
Furniture Row Companies June 2012 - January 2015
Telatron Marketing Group, Inc. January 2010 - January 2012
West Corporation January 2008 - January 2010
Education
Edinboro University of Pennsylvania 2004 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Edinboro University of Pennsylvania 2004 — 2007
Associate's degree, Business Administration and Management, General
brian hauf's West Corporation Experience 2013 - 2014
Job Telecommunications Professional
Industry Restaurants
Experience
West Corporation 2013 - 2014
Family Dollar Distribution Ctr February 2013 - November 2013
Advanced Computer Systems A.C.S. January 2011 - February 2013
Arbys Roast Beef Restaurant August 2006 - September 2011
Sols pit barbecue February 2004 - May 2006
Education
El Paso Community College 2004 — 2004
G.e.d
West Corporation 2013 - 2014
Family Dollar Distribution Ctr February 2013 - November 2013
Advanced Computer Systems A.C.S. January 2011 - February 2013
Arbys Roast Beef Restaurant August 2006 - September 2011
Sols pit barbecue February 2004 - May 2006
Education
El Paso Community College 2004 — 2004
G.e.d
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia