West Interactive Services
Industry: Company
DescriptionHeadquarters: Omaha, NE Founded: 1989 Parent organization: West Corporation Subsidiary: TuVox
West Interactive Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at West Interactive Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
West Interactive Services Salaries. You can even request information on how much does West Interactive Services pay if you want to. Learn about salaries, pros and cons of working for West Interactive Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
30 West Interactive Services employees in database. Find out everything there's to know about West Interactive Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
West Interactive Services Employees
Employee
Years
Job
Industry
Molly Slater Molly Slater's West Interactive Services Experience February 2008 - June 2012
Job Account Development Executive at West Interactive
Industry Telecommunications
Experience
West Interactive June 2012 - Present
West Interactive Services February 2008 - June 2012
Anderson Partners 2005 - 2008
Skills
Account Management, IVR, Unified Communications, Customer Experience, Telecommunications, Project Management, Strategic Planning, Customer Satisfaction, B2B, Solution Selling, Cross-functional Team..., Market Research, Innovation, CRM, Business Intelligence, Customer Retention, Program Management, Salesforce.com, Call Centers, Analysis, Customer Service, SaaS, Vendor Management, Product Management, Software Documentation, VoIP, Sales Operations, Mobile Devices, Sales Process, Telephony, Enterprise Software, Strategic Partnerships, Selling, Team Leadership, Lead Generation, Data Center, Sales
Education
University of Nebraska at Kearney 2000 — 2004
BS, Advertising with emphasis in PR
Skutt Catholic High School 1996 — 2000
West Interactive June 2012 - Present
West Interactive Services February 2008 - June 2012
Anderson Partners 2005 - 2008
Skills
Account Management, IVR, Unified Communications, Customer Experience, Telecommunications, Project Management, Strategic Planning, Customer Satisfaction, B2B, Solution Selling, Cross-functional Team..., Market Research, Innovation, CRM, Business Intelligence, Customer Retention, Program Management, Salesforce.com, Call Centers, Analysis, Customer Service, SaaS, Vendor Management, Product Management, Software Documentation, VoIP, Sales Operations, Mobile Devices, Sales Process, Telephony, Enterprise Software, Strategic Partnerships, Selling, Team Leadership, Lead Generation, Data Center, Sales
Education
University of Nebraska at Kearney 2000 — 2004
BS, Advertising with emphasis in PR
Skutt Catholic High School 1996 — 2000
AJ Powell AJ Powell's West Interactive Services Experience November 2014 - Present
Job Sr. Systems Analyst at West Corporation
Industry Computer Software
Experience
West Interactive Services November 2014 - Present
West Interactive Services April 2014 - November 2014
West Interactive Services May 2011 - April 2014
West Interactive Services June 2005 - May 2011
Skills
Windows Server, IIS, Disaster Recovery, Powershell, Process Management, Change Orders, Change Management, Change Control, SQL, Telephony, Microsoft SQL Server, System Administration, Troubleshooting, Servers, Windows 7, Network Administration, Xtraction, Linux, Configuration Management, SharePoint, Active Directory, Apache, Integration
Education
Mary G. Montgomery High School
Cisco Networking High School Academy
University of South Alabama
Computer and Information Sciences and Support Services
West Interactive Services November 2014 - Present
West Interactive Services April 2014 - November 2014
West Interactive Services May 2011 - April 2014
West Interactive Services June 2005 - May 2011
Skills
Windows Server, IIS, Disaster Recovery, Powershell, Process Management, Change Orders, Change Management, Change Control, SQL, Telephony, Microsoft SQL Server, System Administration, Troubleshooting, Servers, Windows 7, Network Administration, Xtraction, Linux, Configuration Management, SharePoint, Active Directory, Apache, Integration
Education
Mary G. Montgomery High School
Cisco Networking High School Academy
University of South Alabama
Computer and Information Sciences and Support Services
Puja Kandel Puja Kandel's West Interactive Services Experience August 2004 - February 2007
Job Principal Owner, CMIT Solutions of West Omaha
Industry Information Technology and Services
Experience
CMIT Solutions of West Omaha November 2014 - Present
Apex Systems November 2013 - October 2014
Alegent Creighton Health June 2012 - November 2013
West Corporation February 2007 - June 2012
West Interactive Services August 2004 - February 2007
West Interactive Services April 2004 - August 2004
Oriental Trading Company August 2003 - April 2004
The Jones Store May 2002 - July 2003
Skills
Visio, SDLC, Requirements Analysis, Business Analysis, Software Project..., Integration, Systems Analysis, Enterprise Software, Networking, Team Building, Information Technology, Strategic Planning, Vendor Management, Program Management, Process Improvement, Management, Leadership
Education
University of Nebraska at Kearney 1998 — 2002
BSc, CSIS/Business Administration
CMIT Solutions of West Omaha November 2014 - Present
Apex Systems November 2013 - October 2014
Alegent Creighton Health June 2012 - November 2013
West Corporation February 2007 - June 2012
West Interactive Services August 2004 - February 2007
West Interactive Services April 2004 - August 2004
Oriental Trading Company August 2003 - April 2004
The Jones Store May 2002 - July 2003
Skills
Visio, SDLC, Requirements Analysis, Business Analysis, Software Project..., Integration, Systems Analysis, Enterprise Software, Networking, Team Building, Information Technology, Strategic Planning, Vendor Management, Program Management, Process Improvement, Management, Leadership
Education
University of Nebraska at Kearney 1998 — 2002
BSc, CSIS/Business Administration
David Orwick, MBA David Orwick, MBA's West Interactive Services Experience 2015 - Present
Job Omnichannel | Product | Healthcare
Industry Telecommunications
Experience
West Interactive Services 2015 - Present
Concept$ to Ca$h 2012 - Present
Cancer Survivorship Training 2014 - 2015
Grantham University 2013 - 2014
AndroJek 2010 - 2012
H&R Block 2003 - 2010
Decorize 2000 - 2002
Ameritech (AT&T) 1995 - 2000
Sprint 1989 - 1995
ROLM (IBM Siemens) 1984 - 1989
Skills
Biotechnology, Product Management, Product Marketing, Start-ups, Capital Raising, Strategic Planning, Social Media, Digital Marketing, New Product Development, Bioscience, Channel Strategy, New Business Development, Business Development, Online Business..., Product Development, Management, Business Planning, Market Research, Mergers & Acquisitions, Finance, Customer Satisfaction, CRM, Marketing Management, Enterprise Software, Integrated Marketing, Forecasting, Marketing, Analysis, Sales, Leadership, Competitive Analysis, Strategic Partnerships, Team Building, Outsourcing, Cross-functional Team..., Analytics, Executive Management, P&L Management, Entrepreneurship, Strategy, Marketing Strategy, PPC, Online Marketing, E-commerce, SaaS, SEO
Education
Benedictine University
MBA
Regis University
BS
United State Coast Guard Academy
United State Coast Guard Academy
University of Chicago
West Interactive Services 2015 - Present
Concept$ to Ca$h 2012 - Present
Cancer Survivorship Training 2014 - 2015
Grantham University 2013 - 2014
AndroJek 2010 - 2012
H&R Block 2003 - 2010
Decorize 2000 - 2002
Ameritech (AT&T) 1995 - 2000
Sprint 1989 - 1995
ROLM (IBM Siemens) 1984 - 1989
Skills
Biotechnology, Product Management, Product Marketing, Start-ups, Capital Raising, Strategic Planning, Social Media, Digital Marketing, New Product Development, Bioscience, Channel Strategy, New Business Development, Business Development, Online Business..., Product Development, Management, Business Planning, Market Research, Mergers & Acquisitions, Finance, Customer Satisfaction, CRM, Marketing Management, Enterprise Software, Integrated Marketing, Forecasting, Marketing, Analysis, Sales, Leadership, Competitive Analysis, Strategic Partnerships, Team Building, Outsourcing, Cross-functional Team..., Analytics, Executive Management, P&L Management, Entrepreneurship, Strategy, Marketing Strategy, PPC, Online Marketing, E-commerce, SaaS, SEO
Education
Benedictine University
MBA
Regis University
BS
United State Coast Guard Academy
United State Coast Guard Academy
University of Chicago
Sean Osborne Sean Osborne's West Interactive Services Experience June 2015 - Present
Job Information Technology Specialist
Industry Information Technology and Services
Experience
West Interactive Services June 2015 - Present
First Data Corporation September 2014 - June 2015
Sunglass Hut March 2010 - September 2014
Champs Sports August 2007 - July 2009
Champs Sports August 2005 - August 2007
Skills
Microsoft Office, Customer Service, C++, Visual Basic, Web Development, Sales Management, Time Management, Organization, Lua
Education
Metropolitan Community College 2014 — 2016
Associate of Science (A.S.), Computer Science
ITT Technical Institute-Omaha 2003 — 2004
Software Programming
West Interactive Services June 2015 - Present
First Data Corporation September 2014 - June 2015
Sunglass Hut March 2010 - September 2014
Champs Sports August 2007 - July 2009
Champs Sports August 2005 - August 2007
Skills
Microsoft Office, Customer Service, C++, Visual Basic, Web Development, Sales Management, Time Management, Organization, Lua
Education
Metropolitan Community College 2014 — 2016
Associate of Science (A.S.), Computer Science
ITT Technical Institute-Omaha 2003 — 2004
Software Programming
Renae Rogers Renae Rogers's West Interactive Services Experience December 2013 - Present
Job User Experience Designer (IVR, SMS) at West Notifications Group
Industry Telecommunications
Experience
West Interactive Services December 2013 - Present
eLoyalty, a TeleTech Company July 2013 - December 2013
West Interactive April 2013 - July 2013
West Interactive January 2000 - April 2013
West Interactive January 1995 - January 2000
Cable USA/Cable West Advertising 1991 - 1994
Skills
Usability Testing, User Experience, User Interface Design, Telecommunications, Requirements Gathering, User Interface, Video Production, Visio, Usability, Mobile Devices, Customer Experience, IVR, Speech, Video, User Experience Design, Usability Engineering, Integration, Process Improvement, Microsoft Office, Voice User Interface..., Natural Language, Sound Forge, SaaS, Professional Audio, Photoshop, Program Management, CRM, VUI Design, SMS
Education
Humboldt State University 1991 — 1991
Film Production
University of Nebraska at Kearney 1987 — 1991
Bachelor of Arts (BA), Broadcasting
West Interactive Services December 2013 - Present
eLoyalty, a TeleTech Company July 2013 - December 2013
West Interactive April 2013 - July 2013
West Interactive January 2000 - April 2013
West Interactive January 1995 - January 2000
Cable USA/Cable West Advertising 1991 - 1994
Skills
Usability Testing, User Experience, User Interface Design, Telecommunications, Requirements Gathering, User Interface, Video Production, Visio, Usability, Mobile Devices, Customer Experience, IVR, Speech, Video, User Experience Design, Usability Engineering, Integration, Process Improvement, Microsoft Office, Voice User Interface..., Natural Language, Sound Forge, SaaS, Professional Audio, Photoshop, Program Management, CRM, VUI Design, SMS
Education
Humboldt State University 1991 — 1991
Film Production
University of Nebraska at Kearney 1987 — 1991
Bachelor of Arts (BA), Broadcasting
Irina Mandachi Irina Mandachi's West Interactive Services Experience January 2014 - Present
Job Account Development Executive|Business Development Director at West Interactive
Industry Information Services
Experience
West - Interactive Services January 2014 - Present
CSG International January 2012 - December 2013
CSG International February 2009 - December 2011
First Data Corporation May 2005 - November 2008
First National Bank of Omaha July 1998 - May 2005
Skills
Relationship Management, Business Development, Sales Management, Customer Engagement, Management, SDLC, Client Presentation, Strategic Partnerships, Manage Client..., Salesforce.com, Strategic Planning, Business Planning, Cross Selling, Sales Operations
Education
Universitatea „Alexandru Ioan Cuza” din Iași
BA, English and Education
West - Interactive Services January 2014 - Present
CSG International January 2012 - December 2013
CSG International February 2009 - December 2011
First Data Corporation May 2005 - November 2008
First National Bank of Omaha July 1998 - May 2005
Skills
Relationship Management, Business Development, Sales Management, Customer Engagement, Management, SDLC, Client Presentation, Strategic Partnerships, Manage Client..., Salesforce.com, Strategic Planning, Business Planning, Cross Selling, Sales Operations
Education
Universitatea „Alexandru Ioan Cuza” din Iași
BA, English and Education
Sam Sassen Sam Sassen's West Interactive Services Experience July 2014 - Present
Job Client Engagement Manager at West Interactive Services
Industry Information Technology and Services
Experience
West Interactive Services July 2014 - Present
The Members Group July 2012 - June 2014
CSG International October 2010 - July 2012
Meta Payments System April 2008 - March 2010
First Data Resources January 1998 - December 2007
CSG Systems 1990 - 1998
Education
University of Nebraska-Lincoln 1974 — 1977
BS in Bus Administration
West Interactive Services July 2014 - Present
The Members Group July 2012 - June 2014
CSG International October 2010 - July 2012
Meta Payments System April 2008 - March 2010
First Data Resources January 1998 - December 2007
CSG Systems 1990 - 1998
Education
University of Nebraska-Lincoln 1974 — 1977
BS in Bus Administration
Dulce Sherman, MA's West Interactive Services Experience November 2012 - Present
Job Director, Human Resources at West Interactive Services
Industry Information Technology and Services
Experience
West Interactive Services November 2012 - Present
Mosaic May 2012 - November 2012
Oriental Trading Company August 2010 - September 2011
Omaha Steaks October 2005 - August 2010
Gordmans Distribution Center February 2004 - October 2005
First Data Corporation July 1988 - September 2003
Skills
Employment Law, Employment, Employee/Labor Relations, Budgeting, Process Improvement, Selection, Assessment, Bilingual, Safety, EEOC, Contract Negotiation, Coaching, Performance Improvement, Performance Management, Project Planning, Problem Solving, Training & Development, Group Presentations, Creative Strategy, Benefits Administration, Organizational Change, Change Management, Data Analysis, Report Writing, Cost Analysis, Cost Reduction, Media Planning, Interviewing, Relocation, Budgets, Cost Benefit, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, HR Policies, Hiring, Interviews, Management, Leadership, Human Resources, Onboarding, Talent Acquisition, Technology Needs..., Payroll, Training, Talent Management, Industrial Relations, Organizational...
Education
Fielding Graduate University 2003 — 2004
Graduate-level Certificate, Organization Development
Bellevue University 1996 — 1998
Master of Arts, Management
Bellevue University 1994 — 1996
Bachelor of Science, Human Resources Management
West Interactive Services November 2012 - Present
Mosaic May 2012 - November 2012
Oriental Trading Company August 2010 - September 2011
Omaha Steaks October 2005 - August 2010
Gordmans Distribution Center February 2004 - October 2005
First Data Corporation July 1988 - September 2003
Skills
Employment Law, Employment, Employee/Labor Relations, Budgeting, Process Improvement, Selection, Assessment, Bilingual, Safety, EEOC, Contract Negotiation, Coaching, Performance Improvement, Performance Management, Project Planning, Problem Solving, Training & Development, Group Presentations, Creative Strategy, Benefits Administration, Organizational Change, Change Management, Data Analysis, Report Writing, Cost Analysis, Cost Reduction, Media Planning, Interviewing, Relocation, Budgets, Cost Benefit, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, HR Policies, Hiring, Interviews, Management, Leadership, Human Resources, Onboarding, Talent Acquisition, Technology Needs..., Payroll, Training, Talent Management, Industrial Relations, Organizational...
Education
Fielding Graduate University 2003 — 2004
Graduate-level Certificate, Organization Development
Bellevue University 1996 — 1998
Master of Arts, Management
Bellevue University 1994 — 1996
Bachelor of Science, Human Resources Management
Jeremiah (Jerry) Gill Jeremiah (Jerry) Gill's West Interactive Services Experience June 2015 - Present
Job Sr. Data Engineer at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services June 2015 - Present
West Interactive Services March 1997 - Present
University Of Nebraska August 2008 - May 2012
Omaha Hotels February 1991 - December 1996
United States Marine Corps June 1985 - July 1989
Skills
Perl, Informix, MySQL, Telecommunications, VoIP, Call Center, Unix, Data Center, Solaris, Unix Shell Scripting, Disaster Recovery, Troubleshooting, Database Administration, Cisco Technologies, System Administration, SQL, SDLC, Programming, DB2, Integration, Databases, Data Modeling, Data Warehousing, Shell Scripting, Oracle, AIX, Linux, Testing, Scrum, PostgreSQL, Database Design, Apache, Call Centers
Education
University of Nebraska at Omaha 2013 — 2020
PhD, Computer Science
University of Nebraska at Omaha 2008 — 2013
Master of Science (M.S.), Management Information Systems, Telecommunications
University of Nebraska at Omaha
Graduate Certificate, Systems Analysis and Design
University of Nebraska at Omaha 1991 — 1997
BGS, Computer Science & Electronics Eng.
West Interactive Services June 2015 - Present
West Interactive Services March 1997 - Present
University Of Nebraska August 2008 - May 2012
Omaha Hotels February 1991 - December 1996
United States Marine Corps June 1985 - July 1989
Skills
Perl, Informix, MySQL, Telecommunications, VoIP, Call Center, Unix, Data Center, Solaris, Unix Shell Scripting, Disaster Recovery, Troubleshooting, Database Administration, Cisco Technologies, System Administration, SQL, SDLC, Programming, DB2, Integration, Databases, Data Modeling, Data Warehousing, Shell Scripting, Oracle, AIX, Linux, Testing, Scrum, PostgreSQL, Database Design, Apache, Call Centers
Education
University of Nebraska at Omaha 2013 — 2020
PhD, Computer Science
University of Nebraska at Omaha 2008 — 2013
Master of Science (M.S.), Management Information Systems, Telecommunications
University of Nebraska at Omaha
Graduate Certificate, Systems Analysis and Design
University of Nebraska at Omaha 1991 — 1997
BGS, Computer Science & Electronics Eng.
Sherry Schluchter Sherry Schluchter's West Interactive Services Experience 2012 - April 2014
Job Information Services Manager at West Corporation
Industry Telecommunications
Experience
West Corporation April 2014 - Present
Taylan Brooks Photography 2006 - Present
West - Interactive Services 2012 - April 2014
West Interactive April 2010 - January 2012
West Corporation January 2009 - April 2010
Alltel November 1999 - July 2007
Alltel July 1996 - July 2007
Alltel July 1997 - July 1998
Skills
VoIP, Telecommunications, Data Center, Telephony, Project Management, Call Centers, Troubleshooting, Capacity Planning, Capacity Management, Expense Management, TDM, Performance Management, VRU, IVR, Sonus, Photography, Family Photography, Senior Portraits, Photoshop, Avaya, Technical Support, Analysis, Networking, Switches, Mobile Devices, Wireless, Hardware, Testing, Software Documentation, Routing, Software Installation
Education
University of Nebraska at Omaha 2009 — 2010
Bachelors Degree, Mathematics, Computer Science, Business
Metropolitan Community College 1996 — 2000
Associates Degree, Computer Networking, Mathematics, Computer Science, Business
Morningside College 1993 — 1996
Mathematics, Computer Science, Business
Technology
Associates Degree, Applied Science
West Corporation April 2014 - Present
Taylan Brooks Photography 2006 - Present
West - Interactive Services 2012 - April 2014
West Interactive April 2010 - January 2012
West Corporation January 2009 - April 2010
Alltel November 1999 - July 2007
Alltel July 1996 - July 2007
Alltel July 1997 - July 1998
Skills
VoIP, Telecommunications, Data Center, Telephony, Project Management, Call Centers, Troubleshooting, Capacity Planning, Capacity Management, Expense Management, TDM, Performance Management, VRU, IVR, Sonus, Photography, Family Photography, Senior Portraits, Photoshop, Avaya, Technical Support, Analysis, Networking, Switches, Mobile Devices, Wireless, Hardware, Testing, Software Documentation, Routing, Software Installation
Education
University of Nebraska at Omaha 2009 — 2010
Bachelors Degree, Mathematics, Computer Science, Business
Metropolitan Community College 1996 — 2000
Associates Degree, Computer Networking, Mathematics, Computer Science, Business
Morningside College 1993 — 1996
Mathematics, Computer Science, Business
Technology
Associates Degree, Applied Science
Christiane Agee Christiane Agee's West Interactive Services Experience August 2015 - Present
Job Lead Generation Marketing Manager at West Interactive Services
Industry Internet
Experience
West Interactive Services August 2015 - Present
Securities America, Inc. Member FINRA/SIPC December 2013 - August 2015
Bellevue University April 2013 - December 2013
Bellevue University October 2011 - April 2013
Bellevue University June 2008 - October 2011
NetShops November 2006 - June 2008
NetShops November 2005 - November 2006
Applied Underwriters 2002 - 2003
Slosburg Company 2000 - 2002
Skills
Social Media Marketing, Marketing Communications, Blogging, Facebook, Social Media, Public Speaking, Public Relations, Copywriting, Editing, SEO, Email Marketing, Marketing, Copy Editing, Social Networking, Advertising, Online Marketing, Non-profits, Online Advertising, Event Planning, Media Relations, Newsletters, Strategy, Corporate Communications, Management, Content Management, Higher Education, Creative Writing, Leadership, WordPress, Press Releases, Adobe Creative Suite, Strategic Communications, Internal Communications, Creative Direction, Competitive Analysis, Web Content, Digital Strategy, Graphic Design, Website Development, Publications, Interviews, Content Strategy, Digital Marketing, Event Management, Integrated Marketing, InDesign, Fundraising, Marketing Strategy, Content Development, New Media
Education
Creighton University 1995 — 1999
BA, Journalism
West Interactive Services August 2015 - Present
Securities America, Inc. Member FINRA/SIPC December 2013 - August 2015
Bellevue University April 2013 - December 2013
Bellevue University October 2011 - April 2013
Bellevue University June 2008 - October 2011
NetShops November 2006 - June 2008
NetShops November 2005 - November 2006
Applied Underwriters 2002 - 2003
Slosburg Company 2000 - 2002
Skills
Social Media Marketing, Marketing Communications, Blogging, Facebook, Social Media, Public Speaking, Public Relations, Copywriting, Editing, SEO, Email Marketing, Marketing, Copy Editing, Social Networking, Advertising, Online Marketing, Non-profits, Online Advertising, Event Planning, Media Relations, Newsletters, Strategy, Corporate Communications, Management, Content Management, Higher Education, Creative Writing, Leadership, WordPress, Press Releases, Adobe Creative Suite, Strategic Communications, Internal Communications, Creative Direction, Competitive Analysis, Web Content, Digital Strategy, Graphic Design, Website Development, Publications, Interviews, Content Strategy, Digital Marketing, Event Management, Integrated Marketing, InDesign, Fundraising, Marketing Strategy, Content Development, New Media
Education
Creighton University 1995 — 1999
BA, Journalism
Summer Limbo Summer Limbo's West Interactive Services Experience May 2014 - August 2015
Job Product Manager | GOPSTeammate & Customer SolutionsSelf Service at PayPal
Industry Telecommunications
Experience
PayPal September 2015 - Present
West Interactive Services May 2014 - August 2015
West Interactive Services December 2013 - May 2014
West Notifications Group December 2010 - December 2013
West Interactive September 2005 - September 2010
West Corporation September 2001 - September 2005
West Corporation January 1998 - September 2001
West Interactive June 1996 - January 1998
Four Seasons Hotels and Resorts 1992 - 1994
Cheapshots Photography 1990 - 1992
Skills
Public Speaking, IVR, Customer Relations, Speech Recognition, SMS, Management, Sprint Planning, Scrum, Training, Team Management, Customer Service, CTI, Leadership, Quality Assurance, Customer Experience, Call Centers, Telecommunications, Contact Centers, Workforce Management, CRM, Business Analysis, Marketing, Vendor Management, Telephony, SaaS, Customer Satisfaction, Enterprise Software, Product Management, Customer Retention, VoIP, Account Management, Process Improvement, Program Management, Team Leadership
Education
American University 1987 — 1991
BA, Public Communication
American University 1987 — 1991
BA Public Communication, Public Relations, Advertising, and Applied Communication
PayPal September 2015 - Present
West Interactive Services May 2014 - August 2015
West Interactive Services December 2013 - May 2014
West Notifications Group December 2010 - December 2013
West Interactive September 2005 - September 2010
West Corporation September 2001 - September 2005
West Corporation January 1998 - September 2001
West Interactive June 1996 - January 1998
Four Seasons Hotels and Resorts 1992 - 1994
Cheapshots Photography 1990 - 1992
Skills
Public Speaking, IVR, Customer Relations, Speech Recognition, SMS, Management, Sprint Planning, Scrum, Training, Team Management, Customer Service, CTI, Leadership, Quality Assurance, Customer Experience, Call Centers, Telecommunications, Contact Centers, Workforce Management, CRM, Business Analysis, Marketing, Vendor Management, Telephony, SaaS, Customer Satisfaction, Enterprise Software, Product Management, Customer Retention, VoIP, Account Management, Process Improvement, Program Management, Team Leadership
Education
American University 1987 — 1991
BA, Public Communication
American University 1987 — 1991
BA Public Communication, Public Relations, Advertising, and Applied Communication
Francine Craven's West Interactive Services Experience June 2014 - June 2015
Job Software Engineer at Comcast
Industry Computer Software
Experience
Comcast July 2015 - Present
West Interactive Services June 2014 - June 2015
Zenverge 2012 - 2013
Cisco Systems 2006 - 2011
Scientific Atlanta 2002 - 2006
PowerTV 1999 - 2002
Mentor Graphics 1991 - 1998
Skills
C/C++, HAL, Multithreading/Reentranc..., OCAP, Problem Analysis, RTOS, SNMP, Software Integration, Technical Support, Technical Writing, Translation, Embedded Systems, Integration, Embedded Software, Software Engineering, Linux, Set Top Box, OpenSSL, Cryptography, Multi-core, Eclipse, Operating Systems, Testing, Broadcast Carousel, Packet Filtering, Debugging, Device Drivers
Education
University of California, Santa Cruz 2014 — 2015
Embedded Systems Certificate, embedded Linux
Dartmouth College
Master of Science, Computer and Information Science
Kent State University
Bachelor of Arts, Economics, cum laude
Comcast July 2015 - Present
West Interactive Services June 2014 - June 2015
Zenverge 2012 - 2013
Cisco Systems 2006 - 2011
Scientific Atlanta 2002 - 2006
PowerTV 1999 - 2002
Mentor Graphics 1991 - 1998
Skills
C/C++, HAL, Multithreading/Reentranc..., OCAP, Problem Analysis, RTOS, SNMP, Software Integration, Technical Support, Technical Writing, Translation, Embedded Systems, Integration, Embedded Software, Software Engineering, Linux, Set Top Box, OpenSSL, Cryptography, Multi-core, Eclipse, Operating Systems, Testing, Broadcast Carousel, Packet Filtering, Debugging, Device Drivers
Education
University of California, Santa Cruz 2014 — 2015
Embedded Systems Certificate, embedded Linux
Dartmouth College
Master of Science, Computer and Information Science
Kent State University
Bachelor of Arts, Economics, cum laude
Anita Kuyper Anita Kuyper's West Interactive Services Experience August 2015 - Present
Job Creative Services Writer at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services August 2015 - Present
Borsheims Fine Jewelry & Gifts April 2014 - July 2015
West Business Services August 2010 - March 2011
Skills
Creative Writing, Customer Service, Microsoft Office, PowerPoint, Outlook, Excel, Word, Problem Solving, Open Office, Data Entry, Customer Relations, Software Documentation, Teamwork, Accurate Record Keeping, Viso 2013, Microsoft Word, Microsoft Excel
Education
Morningside College 2006 — 2010
B.A, Religious Studies, Political Science
East High School
West Interactive Services August 2015 - Present
Borsheims Fine Jewelry & Gifts April 2014 - July 2015
West Business Services August 2010 - March 2011
Skills
Creative Writing, Customer Service, Microsoft Office, PowerPoint, Outlook, Excel, Word, Problem Solving, Open Office, Data Entry, Customer Relations, Software Documentation, Teamwork, Accurate Record Keeping, Viso 2013, Microsoft Word, Microsoft Excel
Education
Morningside College 2006 — 2010
B.A, Religious Studies, Political Science
East High School
Yina Gu's West Interactive Services Experience October 2013 - Present
Job Programmer Analyst at West Interactive Services
Industry Information Technology and Services
Experience
West Interactive Services October 2013 - Present
IBM China September 2011 - February 2013
Skills
Microsoft SQL Server, Java, SQL, Software Development
Education
Dalian University of Technology 2007 — 2011
Bachelor's Degree, Computer Software Engineering, 4.5
West Interactive Services October 2013 - Present
IBM China September 2011 - February 2013
Skills
Microsoft SQL Server, Java, SQL, Software Development
Education
Dalian University of Technology 2007 — 2011
Bachelor's Degree, Computer Software Engineering, 4.5
Kerry McMurtry Kerry McMurtry's West Interactive Services Experience July 2015 - Present
Job Director, Product Engineering at West Interactive Services
Industry Computer Software
Experience
West Interactive Services July 2015 - Present
West Interactive Services May 2014 - July 2015
West Interactive Services July 2013 - May 2014
Kiewit May 2012 - July 2013
Kiewit April 2011 - May 2012
Kiewit November 2009 - April 2011
Kiewit May 2002 - April 2006
Skills
SDLC, SharePoint, MS Project, Agile Methodologies, Business Analysis, Project Management, Project Planning, Integration, Requirements Analysis, Visio, Software Documentation, Testing, Access, Software Project..., Process Improvement, Vendor Management, Microsoft SQL Server, SQL, XML, Software Development, Program Management, Analysis, Systems Analysis, Agile Project Management, Management, Leadership, PMO, C#, ASP.NET, Requirements Management, Requirements Gathering, Cross Functional Team..., Cost Benefit Analysis, Microsoft Project
Education
University of Nebraska-Lincoln 1995 — 2001
B.S., Computer Science
West Interactive Services July 2015 - Present
West Interactive Services May 2014 - July 2015
West Interactive Services July 2013 - May 2014
Kiewit May 2012 - July 2013
Kiewit April 2011 - May 2012
Kiewit November 2009 - April 2011
Kiewit May 2002 - April 2006
Skills
SDLC, SharePoint, MS Project, Agile Methodologies, Business Analysis, Project Management, Project Planning, Integration, Requirements Analysis, Visio, Software Documentation, Testing, Access, Software Project..., Process Improvement, Vendor Management, Microsoft SQL Server, SQL, XML, Software Development, Program Management, Analysis, Systems Analysis, Agile Project Management, Management, Leadership, PMO, C#, ASP.NET, Requirements Management, Requirements Gathering, Cross Functional Team..., Cost Benefit Analysis, Microsoft Project
Education
University of Nebraska-Lincoln 1995 — 2001
B.S., Computer Science
Jamie Fichter's West Interactive Services Experience June 2011 - Present
Job Vice President, Systems Engineering and Architecture at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services June 2011 - Present
West Interactive Corporation March 2008 - June 2011
West Corp January 2004 - March 2008
West Corporation December 2002 - January 2004
MCI/WorldCom March 2001 - December 2002
MCI/WorldCom June 2000 - February 2001
MCI/Worldcom June 1999 - June 2000
Goodyear Tire and Rubber September 1997 - May 1999
Nebraska Public Power District January 1997 - August 1997
US Army May 1989 - October 1991
Skills
SDLC, Integration, Contract Negotiation, Telecommunications, Systems Engineering, VoIP, IP, Leadership, IVR, SIP, Unified Communications, Cisco Technologies, Troubleshooting, Testing, Analysis, Telephony, Data Center, Wireless, IT Management, Cross-functional Team..., Network Security, Network Design, Software Project..., Vendor Management, Networking, PMP, Call Centers, Team Leadership, Managed Services, Process Improvement, Product Management, Unix, Solaris, Disaster Recovery, Virtualization, TCP/IP, Security, SaaS, Solution Selling, Linux, WAN, Cloud Computing, Enterprise Software, Project Management, Software Development, ITIL, MPLS, Switches, VMware, CTI
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Science, Electrical Engineering
West Interactive Services June 2011 - Present
West Interactive Corporation March 2008 - June 2011
West Corp January 2004 - March 2008
West Corporation December 2002 - January 2004
MCI/WorldCom March 2001 - December 2002
MCI/WorldCom June 2000 - February 2001
MCI/Worldcom June 1999 - June 2000
Goodyear Tire and Rubber September 1997 - May 1999
Nebraska Public Power District January 1997 - August 1997
US Army May 1989 - October 1991
Skills
SDLC, Integration, Contract Negotiation, Telecommunications, Systems Engineering, VoIP, IP, Leadership, IVR, SIP, Unified Communications, Cisco Technologies, Troubleshooting, Testing, Analysis, Telephony, Data Center, Wireless, IT Management, Cross-functional Team..., Network Security, Network Design, Software Project..., Vendor Management, Networking, PMP, Call Centers, Team Leadership, Managed Services, Process Improvement, Product Management, Unix, Solaris, Disaster Recovery, Virtualization, TCP/IP, Security, SaaS, Solution Selling, Linux, WAN, Cloud Computing, Enterprise Software, Project Management, Software Development, ITIL, MPLS, Switches, VMware, CTI
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelor of Science, Electrical Engineering
Tony Spulak's West Interactive Services Experience August 2013 - Present
Job Information Services Manager; West Interactive Services; CISSP, MCSA, MCTS
Industry Information Technology and Services
Experience
West Interactive Services August 2013 - Present
G4S Technology LLC (formerly Adesta, LLC) March 2009 - August 2013
G4S Technology LLC (formerly Adesta, LLC) January 2010 - November 2011
Adesta, LLC March 2009 - January 2010
HDR December 2002 - March 2009
HDR December 2001 - March 2009
University of Nebraska-Lincoln August 1989 - December 2002
University of Nebraska August 1989 - December 2001
University of Nebraska-Lincoln 1989 - 2001
Skills
Access Control, Active Directory, Adobe Photoshop, ASP (Classic & .Net), ASPMail, Borland’s Turbo Pascal, C#, COBOL, Computer Crime..., Corel Paint Shop Pro, Customer Support and..., DHTML, DOS, Emergency Medical..., Fortran, G.E. Summit eNT System..., Hardware Repair, JavaScript, LDAP, Lenel OnGuard..., Linux, Lotus Notes, Microsoft Fax Services, Microsoft Hyper-V, Microsoft Internet..., Microsoft Live..., Microsoft Office..., Microsoft Office..., Microsoft Office Project, Microsoft Office..., Microsoft Office Visio, Microsoft SQL Server..., Microsoft Virtual PC, Microsoft Virtual Server, Microsoft Visual Basic..., Microsoft Visual Basic..., Microsoft Visual C++, Microsoft Visual Studio, Microsoft Visual Studio..., Microsoft Windows (MCSA), Microsoft Windows Vista..., NCIC/NCIS..., Report Generation, Symantec Anti-Virus, Unix / Unix – C, VMWare ESX Server, VMWare Workstation, WordPerfect Suite, Microsoft Office, Symantec Endpoint...
Education
University of Nebraska-Lincoln 1989 — 2002
University of Nebraska-Lincoln
Computer Science
West Interactive Services August 2013 - Present
G4S Technology LLC (formerly Adesta, LLC) March 2009 - August 2013
G4S Technology LLC (formerly Adesta, LLC) January 2010 - November 2011
Adesta, LLC March 2009 - January 2010
HDR December 2002 - March 2009
HDR December 2001 - March 2009
University of Nebraska-Lincoln August 1989 - December 2002
University of Nebraska August 1989 - December 2001
University of Nebraska-Lincoln 1989 - 2001
Skills
Access Control, Active Directory, Adobe Photoshop, ASP (Classic & .Net), ASPMail, Borland’s Turbo Pascal, C#, COBOL, Computer Crime..., Corel Paint Shop Pro, Customer Support and..., DHTML, DOS, Emergency Medical..., Fortran, G.E. Summit eNT System..., Hardware Repair, JavaScript, LDAP, Lenel OnGuard..., Linux, Lotus Notes, Microsoft Fax Services, Microsoft Hyper-V, Microsoft Internet..., Microsoft Live..., Microsoft Office..., Microsoft Office..., Microsoft Office Project, Microsoft Office..., Microsoft Office Visio, Microsoft SQL Server..., Microsoft Virtual PC, Microsoft Virtual Server, Microsoft Visual Basic..., Microsoft Visual Basic..., Microsoft Visual C++, Microsoft Visual Studio, Microsoft Visual Studio..., Microsoft Windows (MCSA), Microsoft Windows Vista..., NCIC/NCIS..., Report Generation, Symantec Anti-Virus, Unix / Unix – C, VMWare ESX Server, VMWare Workstation, WordPerfect Suite, Microsoft Office, Symantec Endpoint...
Education
University of Nebraska-Lincoln 1989 — 2002
University of Nebraska-Lincoln
Computer Science
Aaron Fisher's West Interactive Services Experience February 2014 - Present
Job Vice President of Client Engagement at West Interactive Services
Industry Telecommunications
Experience
West Interactive Services February 2014 - Present
West Interactive 2006 - Present
West Notifications August 2012 - February 2014
West Corporation 1993 - 2010
West Interactive 2004 - 2006
West Interactive 2000 - 2004
West Corporation 1996 - 1999
West Corporation 1994 - 1996
West Corporation 1993 - 1994
Skills
IVR, Call Center, CTI, Telecommunications, Access, Speech Recognition, Speech Analytics, Natural Language..., Mobile Devices, Call Centers, Testing, Unified Communications, Vendor Management, Customer Experience, Workforce Management, CRM, Outsourcing, Telephony, Process Improvement, SIP, Avaya, SaaS, Integration, VoIP, Data Center, Team Management, Professional Services, Managed Services, IT Management, Enterprise Software, Cloud Computing, Product Management, Solution Selling
Education
Northwest Missouri State University 1989 — 1992
BS, Finance and Economics
West Interactive Services February 2014 - Present
West Interactive 2006 - Present
West Notifications August 2012 - February 2014
West Corporation 1993 - 2010
West Interactive 2004 - 2006
West Interactive 2000 - 2004
West Corporation 1996 - 1999
West Corporation 1994 - 1996
West Corporation 1993 - 1994
Skills
IVR, Call Center, CTI, Telecommunications, Access, Speech Recognition, Speech Analytics, Natural Language..., Mobile Devices, Call Centers, Testing, Unified Communications, Vendor Management, Customer Experience, Workforce Management, CRM, Outsourcing, Telephony, Process Improvement, SIP, Avaya, SaaS, Integration, VoIP, Data Center, Team Management, Professional Services, Managed Services, IT Management, Enterprise Software, Cloud Computing, Product Management, Solution Selling
Education
Northwest Missouri State University 1989 — 1992
BS, Finance and Economics
Doug Krause's West Interactive Services Experience March 2014 - Present
Job Programmer Analyst at West Interactive Services
Industry Computer Software
Experience
West Interactive Services March 2014 - Present
Blue Cross and Blue Shield of Nebraska January 1998 - March 2008
Mattrix Marketing November 1996 - January 1998
First Data Corporation May 1995 - November 1996
Skills
Testing, Microsoft Excel, Microsoft Word, Microsoft Office, HTML, C++, Java, SQL, Troubleshooting, Analysis, Visual C#, Visual Basic, COBOL, HTML 5, Databases, Programming, CSS
Education
Metropolitan Community College-Omaha,NE 2012 — 2013
Associates Degree, Computer Programming
Metropolitan Community College 1989 — 1991
Associates Degree, Computer Programming
West Interactive Services March 2014 - Present
Blue Cross and Blue Shield of Nebraska January 1998 - March 2008
Mattrix Marketing November 1996 - January 1998
First Data Corporation May 1995 - November 1996
Skills
Testing, Microsoft Excel, Microsoft Word, Microsoft Office, HTML, C++, Java, SQL, Troubleshooting, Analysis, Visual C#, Visual Basic, COBOL, HTML 5, Databases, Programming, CSS
Education
Metropolitan Community College-Omaha,NE 2012 — 2013
Associates Degree, Computer Programming
Metropolitan Community College 1989 — 1991
Associates Degree, Computer Programming
Jeri Ireland's West Interactive Services Experience January 2000 - January 2007
Job Manager
Industry Telecommunications
Experience
retired March 2007 - January 2011
West Interactive Services January 2000 - January 2007
Oklahoma Guaranteed Student Loan Program January 1995 - January 2000
Education
University of Oklahoma 1996 — 1998
Masters, Public Administration
University of Central Oklahoma 1990 — 1993
Education - Political Science
University of Central Oklahoma
B.A, Education
University of Oklahoma
Master, Public Administration
retired March 2007 - January 2011
West Interactive Services January 2000 - January 2007
Oklahoma Guaranteed Student Loan Program January 1995 - January 2000
Education
University of Oklahoma 1996 — 1998
Masters, Public Administration
University of Central Oklahoma 1990 — 1993
Education - Political Science
University of Central Oklahoma
B.A, Education
University of Oklahoma
Master, Public Administration
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY