West Notifications Group
Industry: Company
DescriptionHeadquarters: Chicago, IL Founded: 1999 Parent organization: West Corporation
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West Notifications Group Employees
West Notifications Group April 2013 - Present
CSG Interactive Messaging June 2008 - March 2013
West Corporation November 2006 - May 2008
West Interactive March 2005 - November 2006
West Interactive March 2002 - March 2005
Skills
Software Development, VXML (Voice XML), IVR, IVR Design &..., Report Development &..., Telecommunications, SQL, Agile Methodologies, Process Improvement, Linux, Team Leadership, Analysis, Vendor Management, Java, Perl, Shell Scripting, Unix, Requirements Analysis, Product Management, Project Management, Call Centers, Telephony, Program Management, VoIP, Software Project..., Integration, Subversion
Education
Northwest Missouri State University 1997 — 2001
Bachelor of Science (BS), Computer Science
PayPal September 2015 - Present
West Interactive Services May 2014 - August 2015
West Interactive Services December 2013 - May 2014
West Notifications Group December 2010 - December 2013
West Interactive September 2005 - September 2010
West Corporation September 2001 - September 2005
West Corporation January 1998 - September 2001
West Interactive June 1996 - January 1998
Four Seasons Hotels and Resorts 1992 - 1994
Cheapshots Photography 1990 - 1992
Skills
Public Speaking, IVR, Customer Relations, Speech Recognition, SMS, Management, Sprint Planning, Scrum, Training, Team Management, Customer Service, CTI, Leadership, Quality Assurance, Customer Experience, Call Centers, Telecommunications, Contact Centers, Workforce Management, CRM, Business Analysis, Marketing, Vendor Management, Telephony, SaaS, Customer Satisfaction, Enterprise Software, Product Management, Customer Retention, VoIP, Account Management, Process Improvement, Program Management, Team Leadership
Education
American University 1987 — 1991
BA, Public Communication
American University 1987 — 1991
BA Public Communication, Public Relations, Advertising, and Applied Communication
AppSense January 2015 - Present
iQ Solutions Group, LLC. October 2013 - December 2014
RADVISION May 2008 - October 2013
West Interactive April 2006 - April 2008
West Notifications Group 2006 - 2008
Fiberlink Communications 2001 - 2006
CompuServe 2000 - 2001
CompuServe Network Services 1992 - 1994
Skills
Account Management, Telecommunications, Sales Management, Channel, Video Conferencing, VoIP, Selling, Professional Services, Unified Communications, SaaS, Solution Selling, Telepresence, Sales, Leadership, Relationship Management, Information Technology, Customer Service, Visual Communication, Sales Process, Channel Partners, Cloud Computing, Managed Services
Education
The Ohio State University - The Max M. Fisher College of Business 1983 — 1988
BSBA, Business/International Business
Riverside High School 1980 — 1983
High School Diploma, College Preparatory and Business Administration
Caremerge May 2015 - Present
Walgreens 2012 - May 2015
SigmaCare 2010 - 2012
West Notifications Group 2008 - 2009
Risk Sciences Group, Inc. 2006 - 2008
Aon 2000 - 2006
Sunterra 1999 - 2000
Skills
Business Analysis, Account Management, Healthcare Information..., Process Improvement, Product Development, Requirements Gathering, Software Implementation, Project Management, Product Management, Vendor Management, Cross-functional Team..., SDLC, CRM, Program Management, Integration, Analytics, Analysis, Software Project..., Business Process..., Requirements Analysis, Business Intelligence, Change Management, Strategy
Education
Rollins College 1997 — 1999
MBA, Finance
University of Illinois at Urbana-Champaign 1993 — 1997
BS, Biology
St. Ignatius College Prep 1989 — 1993
SumTotal Systems July 2011 - Present
Accero Inc. April 2010 - July 2011
West Notifications Group March 2003 - November 2009
CenterPost Communications September 2005 - February 2007
CenterPost Communications March 2003 - September 2005
Star Caster Network May 2001 - March 2003
Media Revolution October 1999 - January 2001
Skills
Process Improvement, SaaS, Strategic Planning, Project Management, Vendor Management, Program Management, Enterprise Software, Sales Operations, Business Development, Product Management, Business Analysis, SDLC, Change Management, Resource Management, Customer Experience, Customer Service..., Cross-functional Team..., Salesforce.com
Education
Northwestern University
TD Ameritrade May 2015 - Present
Alorica March 2015 - May 2015
West Corporation November 2012 - March 2015
West WCMG May 2009 - May 2012
West Notifications Group May 2007 - May 2009
West June 2002 - June 2007
West Outbound May 2002 - May 2007
Sitel Corporation May 1994 - May 1997
Skills
Microsoft SQL Server, SQL, Unix, XML, SDLC, Agile Methodologies, Databases, C#, Software Development, Troubleshooting, Vendor Management, Software Project..., Disaster Recovery, Integration, Requirements Analysis, Process Improvement, Visual Basic
Education
Metropolitan Community College 1981 — 2012
Northwest High School 1985 — 1988
Iowa Western Community College
Business Administration and Management, General
Redbox May 2008 - Present
West Notifications Group July 2007 - May 2008
Applied Systems February 2003 - July 2007
Coggins Systems 1997 - 1999
ZSoft Technologies Pty Ltd 1989 - 1991
Skills
Agile Methodologies, C#, .NET, WCF, Microsoft SQL Server, Visual Studio, TFS, ASP.NET, Web Services, NUnit, LINQ, Test Driven Development, Scrum, SDLC, JavaScript, SQL, Software Development, JSON, T-SQL, Object Oriented Design, Java, WPF, VB.NET, SSRS, XML, IIS, AJAX
Education
DePaul University 2005 — 2009
Masters, Software Engineering
Southern Polytechnic State University 1985 — 1991
Bachelor of Applied Science (B.A.Sc.), Computer Science
Stericycle November 2013 - Present
Stericycle April 2012 - November 2013
Stericycle August 2011 - April 2012
Platinum Consulting Services August 2010 - August 2011
SolomonEdwardsGroup November 2009 - April 2010
West Notifications Group November 2007 - August 2009
Lennar October 2005 - September 2007
Skills
SQL, Excel, Troubleshooting, SSRS, SSIS, PowerPoint, QlikView, Data Warehousing, Microsoft Excel, Business Intelligence, T-SQL, Microsoft SQL Server, Process Improvement, Requirements Gathering, ETL, Databases, Analysis, SharePoint, SDLC, Business Analysis, Stored Procedures
Education
Southern Illinois University, Carbondale 1996 — 2003
BS, Marketing, Management Information Systems
West Corporation May 2014 - Present
West Notifications Group January 2009 - May 2014
West Interactive January 2002 - January 2009
Skills
IVR, Unix, Speech Recognition, Telephony, Telecommunications, Informix, VoIP, Perl, Vendor Management, SQL, Data Center, Software Project..., Integration, SDLC, Java, IT Management, Software Development, Call Center, TTS, Linux, Requirements Analysis, Troubleshooting, VXML, CTI, Solution Architecture, Shell Scripting, Unix Shell Scripting, Business Analysis, Management, Atlassian JIRA, Visio, Avaya, Call Centers, Disaster Recovery, SIP
Education
Northwest Missouri State University 1998 — 2002
BS, Computer Science
West Notifications Group Senior Account ManagerAureus Radiology2003 - 2008
Education
University of Nebraska-Lincoln 1992 — 2000
West Interactive September 2014 - Present
West Notifications Group August 2009 - Present
West Interactive May 2007 - August 2009
Skills
PHP, Perl, Linux, VXML, SQL, HTML, Tcl-Tk, Android, CSS, Java, JavaScript, XML, Unix, Database Design, Visual Studio, Microsoft SQL Server, Databases, C#, Apache, Martial Arts, Fitness, Software Development
Education
University of Nebraska at Omaha 2009 — 2012
Master of Science (M.Sc.), Management Information Systems, General
University of Nebraska at Kearney 2003 — 2007
Bachelor of Science, Computer Information Systems
Indusa July 2014 - Present
Elena Britton Inc. August 2012 - July 2014
TechAlliance February 2010 - August 2012
Pink & Red May 2005 - December 2011
West Notifications Group October 2007 - August 2010
LaSalle Bank September 2002 - May 2005
Skills
Project Management, Account Management, Cross-functional Team..., Management, Budgets, Strategy, Event Planning, Strategic Planning, Marketing Communications, Marketing, Vendor Management, Social Media, Event Management, Mobile Devices, Leadership
Education
DePaul University 2009 — 2010
Certificate, Project Management
Florida Agricultural and Mechanical University 1996 — 2001
MBA, Marketing
Marian Catholic High School
Wells Fargo February 2014 - Present
West Notifications Group May 2012 - April 2013
TeleVox Software August 2009 - May 2012
AmSouth Bank March 1999 - March 2007
Skills
Business Planning, Marketing Strategy, Competitive Analysis, Public Speaking, Budget, Territory Development, Team, Technology Needs..., Group Leadership, Call Center, Direct Sales, Account Management, New Business Development, Call Centers, Budgets, Sales Management, Process Improvement, Salesforce.com, Sales, Sales Operations, Marketing, Enterprise Software, SaaS, Leadership, Management, Strategy, Sales Process, Strategic Planning, Solution Selling, Cold Calling, Selling, Analysis, Business Development, Sales Presentations, Lead Generation, Product Management, B2B, Mobile Devices, Start-ups, Contract Negotiation, Customer Retention, Product Marketing, Cross-functional Team..., Key Account Management, Strategic Partnerships
Education
Spring Hill College 1993 — 1997
BS, Finance / Economics