West Telecommunications
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West Telecommunications Employees
John Eagle Sport City Toyota September 2015 - Present
McDavid Honda of Irving February 2015 - Present
BEEON.NET June 2012 - Present
Office Depot August 2012 - October 2014
IBM August 2013 - August 2013
McDavid Honda of Irving September 2007 - March 2010
JK Chevrolet June 2006 - June 2007
KFC & AW August 2003 - June 2006
WEST Telecommunications November 2002 - February 2003
Skills
Customer Service, Retail, Customer Satisfaction, Automotive, Microsoft Office, Windows, Athletic Training, Photoshop, Troubleshooting, Sales, Windows 7, Computer Hardware, Teamwork, Networking, Technical Support, Team Building, OS X, Windows XP, Printers, Computer Repair, Vehicles, Hardware, Team Leadership, Management
Education
Lamar Institute of Technology 2005 — 2005
N/A, Computer Networking
Lamar University 2003 — 2004
N/A, Computer Engineering
West Brook High School 1999 — 2003
High School Diploma
Janssen's Mat-Su Funeral Home September 2015 - Present
Wasilla Lions Club May 2014 - Present
Mat-Su Sertoma Club May 2014 - Present
Valley Hospice Resources August 2013 - Present
Sacred Heart Catholic Church January 2013 - Present
Legacy Funeral Homes September 2014 - September 2015
Valley Funeral Home & Crematory December 2010 - February 2014
Wells Fargo January 2008 - December 2010
Francisco's Mortuary Service January 2007 - October 2007
West Telecommunications September 2002 - March 2006
Skills
Nonprofits, Volunteering, Customer Service, Credit, Insurance, Sales, Coaching, Public Relations
Education
University of Central Oklahoma 2004 — 2007
Bachelor of Science, Funeral Science
Portwatch Distribution October 2012 - Present
U.S Army March 2008 - July 2010
Afni August 2006 - April 2007
West Telecommunications January 1997 - April 2000
Skills
Databases, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Program Management, Leadership, Team Building, Troubleshooting, Public Speaking, Project Management, Process Improvement, Change Management
Education
Tuskegee University 2000 — 2006
Tuskegee University 2000 — 2006
BS, Accounting
Tuskegee University 2000 — 2005
Accounting, Business/Computer Science
Bradwell Institute 1996 — 2000
High School Diploma, College Prep
West At Home LLC September 2007 - September 2012
West Telecommunications May 2002 - September 2007
Skills
●Conflict resolution, ●Strategic sales, ●Strong organizational..., ●Excellent..., ●Adaptability, ●Problem solver, ●Strong client..., ●Fast learner, ●Creative problem..., ●Listening skills, ●MS Windows proficient, ●Computer maintenance..., ●Software installation..., ●Hardware installation..., Sales, Troubleshooting, Account Management, Microsoft Office, Customer Retention, Call Centers, Training, Customer Satisfaction, Credit, Process Scheduler, Customer Service, Outlook, Data Entry, Time Management, Team Building, Process Improvement, Management, Inventory Management, Teamwork, Leadership, Coaching, Retail, Team Leadership, Invoicing, Customer Experience, Communication, Client Relations
Education
Everest University-Brandon
Computer Science
Westside Community Center May 2012 - Present
US Cellular April 2009 - January 2011
DSR /Career Employment August 2008 - January 2009
Westside Community Center December 2007 - August 2008
Grant Writing January 2007 - November 2007
Tulsa County Sheriff's Office November 2005 - September 2006
West Telecommunications May 2005 - October 2005
David L. Moss Criminal Justice Center December 2003 - February 2005
Skills
Wireless, Event Management, Telecommunications, Cellular Communications, LTE, Mobile Devices, RF, Wireless Networking, Sales Management, EVDO, Product Management, 4G, Project Management, GSM, Customer Service, Call Centers
Education
Bartlesville High School 1998 — 2000
Tulsa Community College
Sociology
Tulsa Community College
Psychology/Sociology
Great Place to Work Institute September 2014 - Present
Great Place to Work Institute November 2013 - November 2014
Great Place to Work Institute June 2011 - November 2013
The BizWorld Foundation July 2009 - June 2011
Park Day School February 2008 - July 2009
The Mice Groups May 2007 - February 2008
West Telecommunications August 2001 - June 2003
Skills
Leadership, Management, Organizational..., Leadership Development, Program Management, Project Management, Management Consulting, Training, Team Building, Customer Service, Business Development, Coaching, Marketing Communications, Process Improvement, Social Media, Recruiting, Volunteer Management, Community Outreach, Fundraising, Social Media Marketing, CRM, Event Management, Creative Writing, Research, Strategic Planning, Microsoft Excel, Nonprofits, Public Speaking, Team Leadership, Strategy, Business Analysis
Education
St. Mary's College of California 2003 — 2007
Bachelor of Arts, Politics, Economics
Walmart September 2013 - Present
Harris Jewelry September 2009 - April 2010
Checkers Drive In Restaurants July 2007 - July 2009
Pensacola State College August 2006 - December 2007
West Telecommunications August 2005 - August 2006
Skills
Baking, Food Service, Food, Bakery, Culinary Skills, Food Safety, Cooking, Customer Service, Menu Development, Catering, Inventory Management, Restaurants, Food & Beverage, Sales, Retail, PowerPoint, Microsoft Office, Management, Customer Satisfaction, Public Speaking, Time Management, Microsoft Word, Leadership, Outlook, Team Building, Data Entry, Leadership Development, Team Leadership, Training, Strategic Planning, Budgets, Research, Teamwork, Analysis, Project Planning, Event Planning, Customer Experience, Process Improvement, Project Management, Supervisory Skills, Customer Retention
Education
DeVry University 2010 — 2015
Bach, Business Admin
DeVry University 2010 — 2013
Bachelor of Science, Accounting
American Water July 2008 - February 2011
Troy University October 2006 - May 2008
Fisher Brown August 2005 - September 2006
Hertz Car Rental July 2004 - June 2005
AmSouth Bank; Pensacola Florida September 2002 - April 2004
West Telecommunications February 2001 - August 2002
Skills
Microsoft Office, Excel, Customer Relations, Customer Service, Word, Administration, Public Speaking, PowerPoint, HTML, Coaching, Problem Solving, Windows, Editing, Social Media, Event Planning, Fundraising, Writing
Education
Troy University 2006 — 2009
Bachelors, Social Science
GE Capital July 2013 - Present
GE Capital - Commercial Distribution Finance November 2014 - Present
GE Capital - Commercial Distribution Finance March 2014 - October 2014
GE Capital - Retail Finance July 2013 - February 2014
Sabre Corporation May 2012 - August 2012
Management Solutions Inc. August 2007 - July 2011
Asurion April 2005 - August 2005
WEST Telecommunications February 2001 - May 2001
Skills
PowerPoint, Leadership, Microsoft Word, Process Improvement, Team Building, Microsoft Excel, Marketing, Forecasting, Training, Product Management, Project Management, Account Management, Sales, Strategy, Business Strategy, Leadership Development, Competitive Analysis, Data Analysis, Cross-functional Team..., Analysis, Finance, Business Development, Financial Analysis, Financial Modeling, Analytics, Market Research
Education
Southern Methodist University - Cox School of Business 2011 — 2013
MBA, General Management & Corporate Strategy
Brigham Young University 2004 — 2008
BA, Latin American Studies & Business Management
Dollar General October 2013 - November 2014
Chick-fil-A Corporate April 2009 - November 2010
Va Alcoholic Beverage Control September 2007 - December 2007
Newport News Parks and Recreation June 2005 - October 2007
West Telecommunications January 2002 - August 2004
Skills
Customer Service, Microsoft Word, PowerPoint, Leadership, Management, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management, Sophomore
University of Phoenix 2012 — 2014
Associate of Arts (AA), Health/Health Care Administration/Management, Graduated
Heritage High 2001 — 2003
Diploma
Deans RV Superstore September 2013 - April 2014
Ruhrpumpen, Inc. May 2012 - May 2013
Aaon Inc. April 2011 - May 2012
Limco-Airepair Inc. October 2005 - February 2010
Southern Specialties August 2003 - September 2005
West Telecommunications May 2002 - June 2003
Mcelroy MFG May 1998 - December 2001
Arrow Roofing April 1994 - April 1998
Ausable Auto Supply May 1990 - April 1994
Harrison Auto Supply October 1987 - May 1990
Skills
Creative Problem Solving, Microsoft Office, AS400, AS9100, Purchasing, Planning, Product Development, Business Analysis, Business Planning, Team Building, Customer Relations, Contract Negotiation, ERP, MRP, MRO, SAP, Supervisory Skills, Supply Chain Management, Production Planning
Education
Tulsa Community College 2011 — 2012
Quality Control
Tulsa Technology Center-Lemley Campus 2009 — 2009
APICS/Lean MFG/Office/Kaizen/ISO
Mcelroy Supervisory Training 1999 — 1999
USAF Supervisory Training School 1984 — 1984
Mid Michigan Community College 1980 — 1981
Associates, Law Enforcement
Harry S. Truman Sr. High
HighSchool Diploma, General
Nutz4Beauty January 2012 - Present
The Keeper of the Books January 2006 - January 2013
Working Solutions, Inc September 2008 - February 2009
West Telecommunications May 2007 - June 2008
Public Opinion Research, Inc August 2007 - May 2008
ACD Direct, Inc May 2007 - May 2008
SOFAR Incorporated January 2005 - April 2005
We Care Development Corporation October 1997 - December 1997
Jewish Vocational Services, Inc September 1996 - October 1997
Skills
Event Management, Customer Service, Marketing, Social Media, Microsoft Office, Event Planning, Microsoft Word, Microsoft Excel, Small Business, Public Speaking, Blogging, Research, Non-profits, Social Networking, Social Media Marketing, Facebook, PowerPoint, Newsletters, Editing, Creative Writing, Training, HTML, Creative Problem Solving, Proofreading, Public Relations, Team Building, Nonprofits
Education
Baker College Business and Corporate Services 2009 — 2012
Accounting, Computer Information Systems
American InterContinental University 2008 — 2008
Associate, Business Administration
Davenport University-Eastern Region 2000 — 2001
Business Administration/Accounting
John J. Pershing High School 1980 — 1983
GED
Elizabeth Courville Elementary School 1970 — 1976
Komatsu Equipment October 2013 - Present
Komatsu Equipment September 2012 - October 2013
The Tire Rack March 2007 - October 2011
Appled Staffing Solutions December 2006 - March 2007
Arvato Services December 2004 - December 2006
The Call Center December 2003 - August 2004
West Telecommunications March 2003 - December 2003
Excel Communications February 2003 - July 2003
Burger King March 2001 - February 2003
Skills
Customer Service, Microsoft Office, Outlook, Excel, Word, PowerPoint, Administration, Data Entry, Scheduling, Inventory Management, Access, Customer Relations, Spreadsheets, Invoicing, Problem Solving, Fax, Telephone Skills, Teamwork, Typing, Shipping, Billing, Receiving, Database Administration, Writing, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2007 — 2010
Bachelors, Business
Truckee Meadows Community College 2004 — 2006
Associates Degree, Administrative Business Management
Spanish Springs High School 2003 — 2004
High School Diploma, General Studies
Nalley Infinti September 2013 - Present
CarMax March 2012 - September 2013
Alabama Agricultural and Mechanical University June 2011 - December 2011
West Telecommunications November 2007 - June 2011
Georgia Dealers Auto Auction June 2007 - September 2007
s Daycare Center November 2005 - June 2007
Skills
Budgets, Customer Service, Accounting, Auditing, Nonprofits, Automobile, Microsoft Excel, Accounts Payable, Microsoft Word, Data Entry, Microsoft Office, Accounts Receivable, Time Management, Access
Education
Alabama A&M University 2006 — 2011
B.S, Accounting
Alabama Agricultural and Mechanical University 2006 — 2011
Bachelor's degree, Accounting
Comcast Cable May 2013 - Present
West Corporation November 2008 - October 2011
West Telecommunications November 2008 - October 2011
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Experience, Training, Team Building, Customer Retention, Windows, Team Leadership, Employee Training, Technical Support
Education
Athens State University 2014 — 2016
Bachelor's degree, Marketing/Marketing Management, General
Alabama Agricultural and Mechanical University 2007 — 2012
Bachelor of Science, Elementary Education
Northwest Shoals Community College 2000 — 2002
Associates of Arts, Liberal Arts
Springleaf Financial Services May 2011 - Present
Springleaf Financial Services formerly AIG January 2011 - May 2011
Super Media March 2009 - March 2010
U.S. Energy Savings Corporation December 2008 - July 2009
Southern University and A&M College June 2007 - July 2008
West Telecommunications July 2005 - February 2006
Skills
Sales, Management, Marketing, Sales Operations, Customer Service, Advertising, Budgets, B2B, Customer Retention, Program Management, Time Management, Negotiation, Microsoft Office, Project Planning
Education
Dallas Baptist University 2009 — 2011
MBA/MA
Southern University and A&M College 2005 — 2008
Degree: BS
West Telecommunications November 2005 - Present
Matthew J. Thompson III Consulting Engineers March 2001 - November 2005
Education
ECPI University 2004 — 2005
AAS, •Majoring in IT/Networking & Security Management
BBVA Compass April 2007 - Present
LG Electronics March 2006 - August 2006
Grapevine-ITC DeltaCom (Call Center) January 2004 - December 2005
West Telecommunications 2002 - 2003
Skills
Credit, Banking, Credit Cards, Portfolio Management, Merchant Services, Relationship Management, Retail Banking
Education
Athens State University 2012 — 2014
Bachelor of Business Administration (BBA), Management of Technology
Calhoun Community College 2009 — 2012
Associate, Business, Minor in Human Resources
Siwel Consulting November 2010 - February 2013
DIRECTV June 2008 - April 2009
West Telecommunications March 2005 - March 2007
quiktrip June 2003 - August 2004
Skills
Troubleshooting, Root Cause Analysis, Process Improvement, Customer Satisfaction, Written Communication, Customer Service, Call Center, Technical Support, Computer Hardware, Software Documentation, XP, Active Directory, Windows 7, Windows, Microsoft Office, Team Leadership, Hardware, Outlook, Operating Systems, Project Management, TCP/IP, VPN, Microsoft Excel, Microsoft Exchange, Microsoft Word, Laptops, Printers, Remote Desktop, Blackberry, Wireless Networking, Microsoft Office 2003, Network Administration, VMware, Blackberry Enterprise..., Office 2010, Help Desk Support, Windows XP Pro, Windows Server, Call Centers
Education
Rogers State University 2003 — 2004
Oologah High School 1999 — 2003
Hampton Roads Transit November 2011 - Present
Hampton Roads Transit November 2011 - Present
DP Rochelle January 2011 - Present
Norfolk State University April 2009 - January 2011
National Institute of Health April 2008 - August 2008
West Telecommunications April 2007 - August 2007
Datatronix April 2006 - August 2006
Skills
Microsoft Office, Soldering, Troubleshooting, Schematic, Voltmeters, Oscilloscope, Frequency Counter, Signal Generators
Education
Florida Institute of Technology
Master's degree, Management Information Systems, General
Norfolk State University
Bachelor of Science, Electronics Technology