Western Union Financial Services
Industry: Financial services company
DescriptionThe Western Union Company is an American financial services and communications company. Its headquarters is in Meridian, Colorado, although the postal designation of nearby Englewood is used in its mailing address. Customer service: 1 (800) 325-6000 Headquarters: Denver, CO CEO: Hikmet Ersek Founders: Ezra Cornell, Jeptha Wade, Hiram Sibley, Samuel L. Selden
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Western Union Financial Services Employees
W.W. Grainger, Inc. July 2013 - October 2015
W.W. Grainger, Inc. January 2013 - June 2013
W.W.Grainger, Inc. March 2011 - January 2013
W.W. Grainger, Inc. June 2007 - March 2011
FedEx Kinko's December 2003 - November 2006
Western Union Financial Services 1998 - 2003
Skills
Selling, Sales, Leadership, Management, Customer Satisfaction, Sales Process, Account Management, Marketing Strategy, B2B, Coaching, Solution Selling, Cold Calling, Sales Operations, Customer Retention, Team Building, Operations Management, Strategy, Influence Without..., Consultative Selling, Cross-functional..., pipeline management, pricing & contract..., value-added program..., Multi-Site..., sales forecasting, Increasing market share, Continuous Improvement, Key Account Management, Customer Service, Direct Sales, Pricing, Inventory Management, Team Leadership, Forecasting
Education
Angelo State University 1992 — 1996
BBA, Finance/Real Estate
Western Union Financial Services July 2005 - Present
Western Union Financial Services 2005 - Present
Sigue Corporation January 2005 - June 2005
Education
Universidad Autónoma de Occidente 1988 — 1993
Industrial Ingineering
Montgomery County Community College
ESL Level 4
Montgomery County Community College
ESL Level 5
Stanley Black & Decker , Inc. February 2013 - Present
Western Union Financial Services September 2000 - April 2012
Western Union September 2000 - April 2012
La Nacional Corp January 1998 - September 2000
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Expenses, Lotus Notes, Concur, Microsoft Office, Customer Service, Administrative..., Calendaring, Spanish, Office Management, Spreadsheets, Event Planning, English, Employee Relations, Event Management, Leadership, System Administration, Management, Business Planning, Team Management, Negotiation, Time Management, Accounting, Human Resources, Insurance, Teamwork, Team Leadership, Contract Negotiation, Performance Management, Recruiting, Marketing, Accounts Payable, Organizational..., Project Management, Project Planning, Government, Software Documentation, Training, Call Centers, Networking, Administrative...
Education
Florida International University 2010 — 2010
Human Resources Management and Services, Certification studies
CUNY Hostos Community College 1996 — 1998
Associate of Arts (AA)
CUNY Bronx Community College 1994 — 1995
English Language and Literature/Letters
Rawls College of Business at Texas Tech University October 2012 - Present
St. Mary's University February 2011 - October 2012
Palmer Home for Children April 2007 - February 2011
The University of Southern Mississippi February 2006 - April 2007
Western Union April 2003 - January 2006
Western Union Payment Services 2003 - 2006
Western Union North America June 1997 - April 2003
Western Union Financial Services January 2001 - March 2003
Western Union Financial Services June 1998 - December 2000
Sunbelt Broadcasting February 1995 - June 1998
Skills
Database Administration, Leadership, Strategic Planning, Microsoft Word, Sales Operations, Data Analysis, Management, Community Outreach, Fundraising, Research, Microsoft Office, Sales, Newsletters, Budgets, Event Planning, CRM, Microsoft Excel, System Administration, Workshop Facilitation, Customer Service, Proposal Writing, Marketing, PowerPoint, Public Relations, Marketing Communications, Event Management, Nonprofits, Program Management, Strategy, Public Speaking, Social Media, Leadership Development, Volunteer Management, Sales Management, Marketing Strategy, Social Networking, Higher Education
Education
University of Alabama 1987 — 1992
B.A, Communication; Public Relations/Advertising
Walker College 1986 — 1987
Associate's degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Pearl River Community College 1985 — 1985
College/University Preparatory and Advanced High School/Secondary Diploma Program
Oak Grove 1974 — 1985
The Boeing Company September 2009 - Present
Morgan Stanley Investment Management May 2008 - June 2009
Morgan Stanley Investment Management October 2006 - May 2008
Delaware Investments June 2005 - October 2006
Delaware Investments March 2004 - June 2005
Global Cash Access, LLC July 2002 - December 2003
Western Union Financial Services 2001 - 2001
Skills
Financial Analysis, Forecasting, Variance Analysis, Business Analysis, Management Reporting, Budgeting, Investment Management, Budgets, Management, Cross-functional Team..., Accounting, Analysis, Asset Management, Investments, Program Management, Strategic Planning, Finance, Process Improvement
Education
Temple University 2006 — 2009
MBA
Bryn Mawr College 1998 — 2002
BA
Gexpro Services June 2015 - Present
iGraphics LLC January 2012 - June 2015
NCET: Business. Technology. Events. 2012 - 2015
NCET: Business. Technology. Events. 2012 - 2015
iGraphics Precision printing August 2002 - January 2012
Techniques International January 2001 - August 2002
Dunsirn Industries October 1999 - August 2001
Standard Register May 1995 - October 1999
Western Union Financial Services January 1992 - July 1995
Skills
Account Management, New Business Development, Strategy, CRM, Sales, Business Development, Sales Management, Marketing, Small Business, Management, Leadership, Selling, Product Development, Team Leadership, Cold Calling, Strategic Planning, Team Building, Operations Management, Direct Sales, Budgets
Education
Ohio University 1998 — 2000
MBA, Business
University of the Pacific 1982 — 1986
BFA, Graphic Design
University of the Pacific 1982 — 1986
Bachelor of Fine Arts (BFA), Graphic Design
Catholic Health Initiatives September 2013 - Present
Western Union Financial Services August 2011 - May 2013
Western Union Financial Services, Inc. August 2009 - August 2011
Costco Wholesale May 2006 - August 2009
Technology Transfer Office January 2008 - May 2009
Skills
Accounting, Financial Analysis, Valuation, Asset Management, Analysis, Asset Managment, Time Management, Customer Service, Corporate Tax, Account Reconciliation, Public Speaking
Education
University of Colorado Denver 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Colorado at Boulder - Leeds School of Business 2005 — 2009
BS in Business Administration, Accounting and Finance
Ralston Valley High School 2001 — 2005
Mocapay April 2011 - March 2015
First Data 2001 - 2010
First Data 2001 - 2010
First Data 2001 - 2010
Western Union Financial Services October 2008 - October 2009
Western Union Financial Services September 2004 - September 2008
Western Union Financial Services September 2001 - September 2004
Rhythms NetConnections December 2000 - August 2001
Rhythms NetConnections March 2000 - November 2000
US West Wireless, LLC March 1999 - March 2000
Skills
Strategy, Competitive Analysis, Product Management, Integrated Marketing, Cross-functional Team..., Marketing, Marketing Strategy, Management, Marketing Communications, Program Management, Sales, Product Development, Advertising, Training, Public Relations, Market Planning, Event Management, Sales Management, Analysis, Budgets
Education
University of Colorado @ Boulder
Bachelor of Arts in Communications
University of Colorado at Boulder
Bachelor of Arts (B.A.), Communications; psychology, journalism
Lumeris March 2015 - Present
Essence Healthcare March 2007 - March 2015
Lumeris March 2007 - May 2013
Group Health Plan March 1994 - March 2007
Coventry Health Care 1994 - 2007
Western Union Financial Services 1993 - 1994
CIGNA Healthplan of St. Louis 1991 - 1993
Metropolitan Life Insurance Company 1986 - 1991
KPMG Peat Marwick 1983 - 1986
Skills
Managed Care, Financial Analysis, Medicare, Healthcare, Data Analysis, Health Insurance, Competitive Analysis, Business Planning, Healthcare Management, Budgeting, Process Improvement, Analysis, Finance, Healthcare Information..., Business Development, Sales, Budgets, Insurance, Business Strategy, Management, Product Management, Business Intelligence, Vendor Management, Strategic Planning, Marketing, Contract Negotiation
Education
University of Missouri-Columbia 1979 — 1983
BS, Accountancy
Horton Watkins - Ladue 1977 — 1979
Western Union May 2012 - Present
Western Union Financial Services August 2008 - March 2012
Western Union January 2006 - June 2008
Western Union January 2005 - January 2006
First Data Corporation 2004 - 2005
First Data Corporation 2000 - 2004
United Bank January 1990 - January 1995
Skills
AML, Compliance, Money Transfer, BSA, Payments, Bank Secrecy Act, USA PATRIOT Act, Billing, Excel, Payment Services, Banking, Lotus Notes, Microsoft Excel, Management, Account Reconciliation, Electronic Funds..., Access, Credit, Payment Card Processing, OFAC, Invoicing, Accounting, Training, Financial Services, Program Management, Accounts Payable, Financial Risk, KYC, Anti Money Laundering
Education
Regis University
Ongoing Coursework, Business
Federal Government of Canada December 2012 - Present
FINTRAC April 2011 - December 2012
Western Union Financial Services June 2006 - April 2011
HSBC 2004 - 2006
Skills
Financial Risk
Education
British Columbia Institute of Technology
ASC, B. Tech, Forensic Investigations: Economic Crime
The University of British Columbia 1998 — 2002
BA, Psychology
The University of British Columbia 1998 — 2002
BA, Family Science
Western Union February 2013 - Present
Western Union November 2008 - January 2013
Western Union May 2006 - November 2008
Western Union Financial Services May 2004 - May 2006
Skills
Segmentation, Marketing Management, Competitive Analysis, Marketing Strategy, Brand Management, Product Marketing, Customer Insight, Multi-channel Marketing, Integrated Marketing, Market Planning, Market Analysis, Shopper Marketing, Cross-functional Team..., Retail Marketing, Product Management, Visual Merchandising, Market Research, Brand Development, Digital Marketing, P&L Management, CRM, Strategy, Advertising, Strategic Partnerships, Marketing Communications, Marketing
Education
University of South Carolina - The Moore School of Business 2002 — 2004
MBA, International Business and Brand Management
Missouri State University 1995 — 1999
Bachelor of Science, International Business Management and Spanish
Centennial CMC, LLC 2003 - Present
Western Union Financial Services 1994 - 2003
Dedham Consulting Group and T.D. Coffin & Associates 1981 - 1994
Skills
Strategic Planning, Team Building, Management Consulting, Consulting, Leadership Development, Public Speaking, Coaching, Project Management, Organizational..., Business Development, New Business Development, Business Strategy, Organizational..., Analysis, Change Management, Budgets, Training, Executive Development, Financial Analysis, Executive Coaching, Conflict Resolution, Mergers, Marketing, Contract Negotiation, Mergers & Acquisitions, Process Improvement, Management, Small Business, Marketing Communications, Business Planning, Strategy, Customer Service, Start-ups, Operations Management, Project Planning, Entrepreneurship, Sales, Employee Training, Leadership, Executive Management, Cross-functional Team..., Program Management, Performance Management, Workshop Facilitation, Team Leadership, Policy, Strategic Partnerships, Staff Development, Organizational Design, Business Process...
Education
Institute of Management Consultants, USA 1984 — 1985
Certified Management Consultant ("CMC*"), * CMC® is the certification mark of the Institute of Management Consultants.
Brown University
B.A., Liberal Arts-Humanities
Western Union 2015 - Present
Visa 2012 - 2014
MasterCard 2005 - 2012
MasterCard 2005 - 2012
MasterCard 2005 - 2012
Microsoft 2004 - 2005
Teleperformance Mexico 2003 - 2004
Capital One 2002 - 2003
Capital One 2000 - 2002
Western Union Financial Services 1997 - 2000
Skills
International Business, Outsourcing, Strategy Development, Business Strategy, Vendor Management, Operations Management, Cross-functional Team..., Credit Cards, Program Management, Team Leadership, Team Building, Team Management, Sales Management, Vendor Relations, Strategy, Business Development, Product Management, CRM, Marketing, Management, Forecasting, Training, P&L Management, Analysis, New Business Development, Salesforce.com, Project Management, Change Management, Business Intelligence, Leadership, Strategic Planning, Account Management, Recruiting, Sales Operations
Education
University of Miami - School of Business
MBA, International Business, 4.0
Colgate University
BA, International Relations & Spanish - Liberal Arts, 3.2
The Stony Brook School
High School, Honors/Regents High School/Secondary Diploma Program
William Sydney Mount
Western Union Financial Services October 2013 - Present
Moneris Solutions July 2012 - October 2013
Executrade March 2012 - May 2012
Ellis Mortgages April 2011 - March 2012
ADP April 2008 - April 2011
Enterprise Rent-A-Car August 2000 - April 2008
Enterprise Rent-A-Car August 2000 - October 2006
Future Shop April 1998 - August 2000
Skills
New Business Development, Sales Management, outside sales, Consultative Selling, B2B, Selling, Account Management, Customer Service, Mentoring, Customer Relations, Coaching, Team Building, Team Leadership, Cold Calling, Performance Management, Strategic Planning, Negotiation, Sales Process, Business Strategy, Direct Sales, Problem Solving, Time Management, Organizational..., Contract Negotiation, Budgeting, Employee Relations, Process Improvement, Leadership Development, Business Planning, Public Speaking, Hiring, Business Management, Contract Negotiations, Business Analysis, Proposal Writing, Solution Selling, SaaS, Customer Satisfaction, Teamwork, Competitive Analysis, Social Media, Salesforce.com, Outsourcing, RFP, Team Management, Strategic Partnerships, Building Relationships, Key Account Management, Marketing Strategy, Lead Generation
Education
UBC Sauder School of Business 2011 — 2011
Certified/Registered Mortgage Broker, BC Mortgage Brokers Course
The University of British Columbia 1995 — 1999
BA, Psychology
UCC now known as TRU 1995 — 1999
B.C.Bachelor's DegreeBachelor of Arts Degree (U.B.C.) obtained; B.C, Psychology
Kamloops High School, Kamloops 1992 — 1994
B.C.High School or
UNCF-United Negro College Fund May 2012 - Present
United Negro College Fund, Inc. May 2007 - May 2012
United Negro College Fund September 2005 - April 2007
United Negro College Fund April 2003 - August 2005
United Negro College Fund April 2001 - March 2003
Western Union North America January 1994 - 2001
Western Union Financial Services December 1992 - November 1994
Western Union Financial Services 1991 - 1993
Kraft Foods (Maxwell House 1985 - 1991
Skills
Fundraising, Annual Giving, Leadership, Stewardship, Grant Writing, Marketing Strategy, Nonprofits, Volunteer Management, Budgets, Marketing, Community Outreach, Non-profits, Management, Prospect Research, Public Speaking, Alumni Relations, Event Management, Grants, Proposal Writing, Non-profit..., Leadership Development, Strategic Communications, Recruiting, Board Development, Project Planning, Philanthropy, Public Relations, Strategic Planning, Program Development, Community Development, Economic Development, Planned Giving, Event Planning
Education
Clark Atlanta University 1982 — 1985
BA, Business/MArketing
Washington State University 1980 — 1982
rainner beach high school
Holy Name Medical Center February 2011 - Present
EDS July 1990 - July 2010
Electronic Data Systems 1990 - July 2010
EDS, an HP company 1990 - July 2010
Western Union Financial Services 1991 - April 2010
Western Union 1991 - 2008
Skills
COBOL, Business Analysis, Lotus Notes, SQL, Production Support, Problem Solving, LotusScript, Requirements Analysis, AS400, SDLC, Application Development, Documentation, Disaster Recovery, Systems Analysis, Troubleshooting, User Acceptance Testing, Visual Basic, Technical Writing, FTP, Testing, Visio, Mainframe, Requirements Gathering, DB2, IBM iSeries, Software Documentation, Software Development, Business Process, Program Management, Access, Quality Assurance, IT Management, Project Management, Database Design, Management, SharePoint, Oracle, Integration, Training, Business Intelligence, Software Project...
Education
Rutgers, The State University of New Jersey-Newark 1986 — 1990
BA, MIS, Philosophy
Paramus Catholic 1982 — 1986
Allstate Insurance Company of Canada January 2014 - Present
Allstate Insurance Company of Canada September 2013 - December 2013
Western Union Financial Services April 2012 - December 2012
Western Union Financial Services Canada August 2008 - March 2012
Western Union Financial Services Canada March 2005 - July 2008
Photon Dynamics 1998 - 2003
Enghouse Systems Limited 1997 - 1998
Skills
Strategic Planning, Budgets, Business Planning, Project Management, Business Strategy, Microsoft Office, Product Management, Financial Forecasting, Pricing, Consolidated Financial..., Tax Preparation, Personal Income Tax..., Sales Compensation, Supervisory Skills, Account Reconciliation, Financial Analysis, Essbase, Oracle, Business Case, Financial Accounting, Fitness Instruction, Financial Reporting, Financial Modeling, SRED, Month End Close, Payroll, Problem Solving, Forecasting, Management, Strategic Financial..., Auditing, Analysis, Financial Services, Corporate Finance
Education
Certified General Accountant 1997 — 2003
CGA
Seneca College of Applied Arts and Technology
General Business Diploma, Deans Honor Role
Charles Schwab May 2015 - Present
Sykes August 2012 - Present
Western Union Financial Services April 2008 - 2012
Western Union 2005 - 2008
Republic Financial Corporation 2002 - 2003
Level 3 Communications 1998 - 2002
Qwest Communications 1991 - 2001
United Parcel Service 1988 - 1993
Skills
Risk Management, Leadership, Telecommunications..., Credit Analysis, Collections, Customer Service, International Operations, Continuous Improvement, Customer Satisfaction, Acquisition Integration, Talent Management, Interpersonal Skill, Team Leadership, Multiple Sites, Online Fraud, Card Not Present, Revenue Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Call Center, Credit Risk, Financial Services, Change Management, Business Process..., Payments, Finance, Process Improvement, Strategy, Financial Risk, Call Centers, Credit Cards, Credit, Due Diligence, Business Planning, AML, Banking, Executive Management, Management
Education
Regis University
University of Colorado at Boulder
Bachelor of Science, Business
Wharton School, University of Pennsylvania
Strategic Leadership Certificate
Western Union Financial Services April 2009 - Present
Vigo Remittance Corp April 2006 - March 2009
Western Union July 2002 - March 2006
PepsiCo 1989 - 1996
Skills
Financial Services, Payments, Business Development, Strategic Planning, Leadership, Relationship Management, Strategy, Account Management, New Business Development, Banking, Sales Management, P&L Management, Mobile Payments, Competitive Analysis, Strategic Partnerships, Business Analysis, Electronic Payments, Risk Management, CRM, Cross-functional Team..., Business Strategy, Management, Marketing, Change Management, Pipeline Development, Managing Distribution..., Revenue & Profit Growth, Revenue Forecasting, Marketing Strategy, Contract Negotiation, Team Building, Team Leadership, Team Management, Acquisition Integration, Tactical Sales Planning, Operating Budgets, Employee Training, Development Of Employees, Business Relationship..., Vertical Market..., Geographic Expansion, Organizational..., Organizational Design, Organizational..., Performance Optimization, B2B Marketing Strategy
Education
Temple University
Bachelor of Business Administration (BBA), Organizational Management/Marketing, Summa Cum Laude, President's List
United States Army Reserve October 2011 - Present
7 Hills Research LLC June 2007 - Present
Human Rights Campaign February 2011 - May 2011
Western Union Financial Services July 2004 - June 2007
Skills
Microsoft Office, Public Speaking, Leadership, Team Building, Microsoft Excel, Strategic Planning, Research, PowerPoint, Microsoft Word, Outlook, Leadership Development, Team Leadership, Non-profits, Recruiting, Social Media, Social Networking, Public Relations, Negotiation, Event Planning, Government, Policy, Editing, Volunteer Management, Human Resources, Nonprofits, Program Management, Fundraising, Project Planning, Spanish, Analysis, Community Outreach, Training, Supervisory Skills, Corrections, Detention, Organizational..., Software Documentation, Military
Education
Fairmont State University 1995 — 1999
Bachelor of Science, Economics, Spanish
Mountain View College 2005 — 2008
Continuing Education and Personal Interest, Business and Aviation
Technology Partners March 2013 - Present
Medical Transportation Management March 2013 - March 2013
HR Staffing September 2010 - February 2012
Charter Communications December 2009 - June 2010
Western Union Financial Services June 2004 - July 2008
Western Union Financial Services June 2001 - June 2004
Skills
Microsoft Office, Customer Service, Billing, Troubleshooting, Team Leadership, Management, Training, Security, Invoicing, Payroll
Education
St Charles Community College 2008 — 2010
AA (in progress), Business/Gen Ed
University of Missouri-Rolla 1994 — 1996
Riverview Gardens High School 1992 — 1994
High School Diploma, General Studies
Lindenwood University
In progress, Information Technology
SEMPERIT AG June 2014 - Present
Western Union Financial Services October 2009 - May 2014
GE Money Bank 2006 - 2009
GE Money Bank March 2002 - March 2006
General Electric January 2000 - March 2002
Gemini Consulting August 1996 - December 1999
ABB February 1991 - June 1995
ABB Ireland August 1988 - February 1991
Skills
Strategy, Business Strategy, Business Development, Financial Services, Change Management, Product Management, Mergers & Acquisitions, Banking, Management, Outsourcing, Start-ups, Business Process..., Strategic Partnerships, New Business Development, Risk Management, Business Transformation, Acquisition Integration, Business Intelligence, Mergers, Management Consulting, Cross-functional Team..., Six Sigma
Education
INSEAD 1995 — 1996
MBA
Dublin City University 1984 — 1988
B.Eng
Microsoft November 2011 - Present
Deutsche Bank January 2011 - April 2011
Mizuho Corporate Bank, Ltd September 2010 - December 2010
Western Union Financial Services June 1999 - June 2010
Skills
Budgets, Office Management, Access, Outlook, Calendaring, PowerPoint, Management, Credit, Lotus Notes, Customer Service, Administrative..., Due Diligence, Microsoft Excel, Portfolio Management, Event Management, Microsoft Office, Spanish, Payments, Marketing, Expenses, Leadership, System Administration, Employee Relations, Event Planning, Team Leadership, Teamwork, Time Management, Coordination, Training, Negotiation, Process Improvement, Project Planning, Forecasting, Policy, Team Building, Strategic Planning, Human Resources, Visio, Analysis, Business Planning, Business Development, Risk Management, Concur, Finance, Recruiting, Software Documentation, CRM, Call Centers, Vendor Management, Employee Benefits
Education
WorkForce One 2013 — 2013
PPN Certified
Keiser College 2003 — 2005
None, Massage Therapy
University of Phoenix 2003 — 2003
None, Business Administration Studies
LaGuardia Community College 1990 — 1990
None, Business Administration Studies
Tech Mahindra January 2015 - Present
AT&T August 2013 - December 2014
Bristol-Myers Squibb March 2013 - May 2013
Horizon Blue Cross Blue Shield of New Jersey August 2011 - February 2013
Morgan Stanley September 2010 - June 2011
Dow Jones January 2008 - November 2009
AT&T November 2006 - December 2007
LaBranche Financial Services February 2000 - October 2006
Western Union Financial Services 1996 - 2000
Skills
Requirements Analysis, Data Center, VoIP, Troubleshooting, Microsoft Office, ClearQuest, ITIL, SQL, Project Management, Active Directory, IT Strategy, Project Portfolio..., IT Management, MS Project, DNS, Project Coordination, Visio, Windows Server
Education
Kean University 1984 — 1989
Bachlors, Computer Science
Technical institue of America 2013 — 2013
PMP, Project Management
IDT Corporation January 2011 - Present
CPMO LLC August 2009 - December 2010
Euronet Worldwide March 2008 - April 2009
Xoom Corporation March 2005 - November 2007
Intermex Wire Transfer, LLC February 2003 - August 2004
Western Union Financial Services November 1998 - February 2003
MoneyGram International December 1994 - November 1998
American Express IPS (predecessor of FDC) November 1990 - December 1994
Conill Advertising 1987 - 1990
DL Passante and Associates 1985 - 1988
Skills
Payments, Product Development, Banking, Debit Cards, Mergers, Portfolio Management, Marketing Strategy, Strategic Planning, Money Transfer, Electronic Funds..., Strategy, Mergers & Acquisitions, Cross-functional Team..., Mobile Payments, Strategic Partnerships, Business Strategy, Mobile Devices, Business Planning, Business Development, Process Improvement, New Business Development, Payment Systems, Electronic Payments, Product Management, Financial Services, Credit Cards, Risk Management, Finance, Analytics, Start-ups, E-commerce, Vendor Management, Management, Leadership, Executive Management, Program Management, Marketing, Integration, P&L Management, Mobile Commerce, Pricing, Sales Process, Competitive Analysis, Project Management, Product Marketing, CRM, E-payments, Budgets, Due Diligence, Sales
Education
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires' 1979 — 1981
Engineering
Instituto San Roman 1974 — 1978
HS Diploma
Neuringerco LLC August 2014 - Present
Remy Cointreau USA & Edrington Americas September 2013 - July 2014
Palm Bay International March 2010 - July 2013
Pernod Ricard USA January 2006 - February 2010
Remy Cointreau USA 1998 - 2003
JWG Associates 1996 - 1997
Western Union Financial Services 1993 - 1997
Remy Cointreau USA 1990 - 1993
Haagen Dazs 1986 - 1989
Lowe Marschalk 1985 - 1986
Skills
Strategy, Wine, FMCG, Marketing Strategy, Brand Management, Alcoholic Beverages, Trade Marketing, Beverage Industry, Brand Developement, Marketing, Customer Insight, Cross-functional Team..., Sales, Brand Development, Strategic Brand..., Brand Architecture, Brand Equity, Market Planning, Market Research, Segmentation, Pricing, Marketing Management, Key Account Development, Wine Tasting, Shopper Marketing, CRM, Consumer Products, Pricing Strategy, International Marketing, Wine & Spirits Industry, IRI, Advertising, Brand Awareness, Beer, Sales Operations, P&L Management, National Accounts, Relationship Marketing, Customer Marketing, Public Relations, Global Marketing, Integrated Marketing, Nielsen, Categorization, Distributed Team..., Competitive Analysis, Product Innovation, Field Marketing, Distributors, P&L
Education
Cornell University 1975 — 1980
B.A., International Relations
HTC - Brookline MA
MasterCard March 2015 - Present
Vantiv November 2010 - February 2015
TSYS Loyalty January 2010 - November 2010
Marsh USA 2007 - 2010
JBTM Associates LLC March 2006 - November 2007
GE Money September 2001 - March 2006
GE Money September 1998 - September 2001
Performance Systems Group July 1997 - September 1998
First Union National Bank 1995 - 1997
Western Union Financial Services 1991 - 1995
Skills
Business Development, Leadership, Management, B2B, New Business Development, E-commerce, Strategy, Marketing, Start-ups, Key Account Management, Analytics, Debit Cards, Underwriting, Strategic Planning, Program Management, Customer Satisfaction, Forecasting, Market Analysis, Marketing Strategy, Financial Services, Sales, Credit Cards, Relationship Management, P, Product Development, Salesforce.com, Strategic Partnerships
Education
Villanova University 2007 — 2007
Lean Six Sigma
Gonzaga University 1976 — 1980
Bachelor's Degree
Diligent Board Member Services March 2008 - Present
Western Union Financial Services June 2007 - March 2008
Pearson Technology Group November 1999 - March 2007
Essex Computers October 1997 - October 1999
Image Works January 1995 - January 1997
Education
Ramapo College of New Jersey 1977 — 1982
Western Union Financial Services July 2007 - Present
SITA December 2003 - July 2007
Sun Microsystems January 1996 - November 2003
Serono November 1992 - December 1995
Digital Equipment Corpration November 1978 - October 1992
Skills
Employee Relations, Compensation, Benefits, Total Rewards, Coaching Leaders, Leading People, Leading Groups, Implementing Training..., Performance Management, Management, Leadership, Team Management, Employee Benefits, Succession Planning, Organizational..., Deferred Compensation, Team Building, Vendor Management, Personnel Management, Organizational Design, Training, Business Coaching, Talent Management, HR Consulting, Change Management, Talent Acquisition, Organizational..., Human Resources, HRIS, Workforce Planning, Employee Engagement, Process Improvement, Strategy, Recruiting, HR Transformation
Education
Coach Inc 2007 — 2007
Professional Coach, Coaching
Université Jean Moulin (Lyon III) 1990 — 1993
Red Bull October 2012 - Present
Bristol Myers-Squibb April 2012 - November 2012
Western Union June 2011 - April 2012
Western Union Financial Services October 2009 - June 2011
Western Union April 2006 - October 2009
First Data June 2005 - April 2006
First Data International 2004 - 2006
Skills
Talent Management, Talent Acquisition, Onboarding, Talent Assessment, Talent Development, Succession Planning, Organizational..., Performance Management, Employee Relations, Business Strategy, Team Building, Recruiting, Training, Leadership, Employee Engagement, Vendor Management, Management, Human Resources, Workshop Facilitation, Workforce Planning, Program Management, 360 Feedback, Change Management, Strategy, Mergers & Acquisitions, Executive Coaching, Organizational Design, Employee Benefits, Organizational..., Personnel Management, Leadership Development, HR Consulting
Education
Neuroleadership Institute 2011 — 2012
Certificate of Neuroleadership
Webster University (AT) 2007 — 2007
MA, Human Resources Development
De Montfort University 2001 — 2004
BA (Hons), Human Resources
BFI Wien April 2013 - February 2014
Western Union Payment Services Ireland Limited October 2010 - December 2012
Western Union International Bank GmbH. April 2006 - September 2010
Western Union Financial Services August 2002 - March 2006
PricewaterhouseCoopers Czech Republic October 2001 - July 2002
Hewlett-Packard January 2000 - September 2001
IBM Open Systems Centre March 1993 - December 1999
Skills
Project Management, Operations Management, Project Optimization, Sales Management, Customer Service, Call Center Architecture, Call Center..., E-business, E-commerce, Financial Services, Money Transfers, IT Architecture, IT Evaluation, IT Consulting
Education
Czech Academy of Sciences, Prague 1986 — 1988
CSc. (Candidate of Sciences), Impact Mechanics of Solid Bodies
Czech Technical University in Prague 1979 — 1984
Graduation Ing., Mathematics & Mechanics, with distinction
Western Union International Bank GmbH March 2014 - Present
Western Union Financial Services November 2004 - Present
IBM May 2000 - October 2004
Oesterreichische Kontrollbank AG 1997 - 2000
UNCITRAL July 1996 - November 1996
Wolf Theiss 1995 - 1996
Skills
Corporate Law, Due Diligence, Risk Management, Mergers & Acquisitions, Mergers, Financial Services, Contract Negotiation, Corporate Governance, International Business, Litigation, Arbitration, Management, Financial Risk, AML, Strategy, Negotiation, Privacy Law, Business Strategy, Intellectual Property, Licensing, KYC, Legal Assistance, Joint Ventures, Legal Compliance, Leadership
Education
Universität Wien 2002 — 2002
Mag. jur., Law
University of Münster 1993 — 1996
LL.M., German and European Law
Southern Methodist University Dedman School of Law 1989 — 1992
J.D., Law
University of Colorado at Boulder 1985 — 1989
B.S. Business, International Business
Rocky Mountain High School 1983 — 1985
Aurora Consulting Group 2004 - Present
Western Union Financial Services 2002 - 2004
Western Union Financial Services 1996 - 2002
DHL Worldwide Express 1988 - 1996
Skills
Strategic Partnerships, Business Development, Financial Services, Strategy, Payments, Relationship Management, Management, Business Planning, Mobile Payments, Mobile Devices, Product Development, Competitive Analysis, Banking, Market Research, Start-ups, Electronic Payments, Mergers & Acquisitions
Education
University of Miami 1999 — 2000
MBA, International Business
University of Wisconsin-Whitewater
BA, International Business
Instituto Sagrado Corazon
Bachillerato, General
StartSampling, Inc. January 2013 - January 2015
Ricola USA 2011 - 2012
Instant Combo Savings 2010 - 2011
Puig Beauty USA 2004 - 2009
Bristol-Myers Squibb 2000 - 2004
L'Oreal 1995 - 2000
Western Union Financial Services 1994 - 1995
Kraft General Foods 1993 - 1994
Diageo 1990 - 1992
Frito Lay 1990 - 1990
Skills
Consumer Products, Financial Services, Trade Marketing, Sales Operations, Sales Strategy, Food & Beverage, HBA / OTC / Cosmetics, Wines & Spirits, Frozen Foods, Warehouse & DSD, Cosmetics, Marketing Strategy, Fragrance, Direct Store Delivery, Beauty Industry, Warehousing, FMCG, Categorization, Sales Management, Brand Management, Merchandising, Shopper Marketing, Retail, IRI, Strategy, Frozen Food, Forecasting, Cross-functional Team..., P&L Management, Product Development, Sales, Leadership, Competitive Analysis, Management, Supply Chain, Grocery, Customer Insight, Key Account Management, Segmentation, Business Planning, Key Account Development, Customer Marketing, Market Analysis, Pricing, Nielsen, Marketing, Start-ups, Market Planning, Marketing Management, Business Strategy
Education
Houghton College 1976 — 1980
BA, Business Administration / Psychology
Haddon Township High School 1972 — 1976
Western Union Financial Services June 1984 - Present
Western Union Financial Operations January 2000 - January 2003
Western Union Financial Services March 1994 - January 2000
Western Union Financial Operations June 1992 - February 1994
Western Union Financial Services January 1989 - March 1990
Western Union Financial Services May 1984 - June 1989
Education
Lindenwood University 2006 — 2009
MBA, Business
Lindenwood University 2001 — 2005
BSBA, Business Management
Western Union October 2013 - Present
Western Union April 2009 - Present
Western Union March 2008 - Present
Western Union Financial Services January 2002 - April 2009
Western Union--Vigo 2008 - March 2009
Western Union April 2006 - February 2008
Western Union July 2004 - April 2006
Western Union January 2002 - June 2004
Citrix Systems December 1999 - August 2001
Lucent Technologies 1998 - 1999
Skills
Pricing Strategy, Financial Analysis, Contract Negotiation, P&L Management, Product Development, Latin America, Accounting, Business Strategy, Forecasting, New Business Development, Pricing, Business Planning, Cross-functional Team..., Sales Management, Market Analysis, P&L, Account Management, Marketing Strategy, Team Building, Change Management, Budgeting, Negotiation, International Business, Financial Planning, Strategic Partnerships, Channel Management, Budgets, Business Development, Channel Partners, Executive Management, Finance, Income Statement, Leadership, Management, Sales, Strategic Financial..., Strategic Planning, Strategy, Market Research, Team Leadership
Education
Vanderbilt University - Owen Graduate School of Management 1998 — 1999
Masters, Business Administration
University of Florida 1988 — 1993
Masters, Accounting
Marwah und Partner GmbH 2014 - Present
MARWAH UND PARTNER GMBH May 2011 - Present
Centrex Europe Energy & Gas AG May 2004 - March 2011
Western Union Financial Services 1996 - 2003
Western Union 1996 - 2003
York International December 1993 - August 1996
Skills
Mergers, Financial Management, Start-ups, Corporate Finance, Investments, Payments, Due Diligence, Strategy Development, Executive Management, International Business, Financial Analysis, P&L Management, Restructuring, Strategic Thinking, Strategic Planning, Business Strategy, Business Planning, International Marketing, Change Management, Management Consulting, New Business Development, Forecasting, Financial Modeling, Team Building, Budgeting, Marketing Strategy, Financial Reporting, Team Leadership, Team Management, Negotiation, Internal Communications, Six Sigma, People Management, Business Analysis, Analysis, Management, Mergers & Acquisitions, Managerial Finance, Strategy, Business Development, Budgets, Finance, Cross-functional Team..., Strategic Financial..., Financial Services
Education
University of Minnesota - Carlson School of Management 2003 — 2004
MBA, executive MBA
Wirtschaftsuniversität Wien 1983 — 1996
Master, Economics
Bundesgymnasium Rosasgasse 1975 — 1983
High School Diploma
Western Union March 2001 - Present
Western Union Financial Services 2000 - Present
Skills
SDLC, Enterprise Architecture, Disaster Recovery, IT Strategy, Vendor Management, Software Project..., Agile Methodologies, Requirements Gathering, ITIL, PMP, Requirements Analysis, Financial Services, Business Analysis, IT Management, Application Architecture, Integration, Information Security, Security, Data Warehousing, COBOL, Architecture Reviews, Road Maps, Architecture Governance, Technology Governance, Messaging Infrastructure, Messaging Architecture, Managed File Transfer, Infrastructure..., Replication Technologies, Database Systems, Middleware, Agile & Waterfall..., Network Architecture, Web-based Solutions, Cloud Computing
Education
CISSP Training 2009 — 2009
CISSP Certification, Computer and Information Systems Security/Information Assurance
Kean University 1999 — 2001
MS, MIS
New Jersey City University 1992 — 1995
BS, Computer Science
Paychex October 2014 - Present
Paychex August 2012 - Present
Sigue Corporation April 2010 - April 2012
Western Union Financial Services January 2009 - May 2010
Western Union February 2005 - January 2009
NEXTEL May 2004 - January 2005
Celluphone of Texas, Inc. September 2000 - February 2004
NET-TEL March 2000 - September 2000
Cingular September 1997 - February 2000
Skills
Bilingual-Spanish, Business Development, Account Management, Leadership, Sales Management, Direct Sales, Bilingual, Sales Operations, Sales, Brand Management, Customer Retention, New Business Development, Team Leadership, Marketing Strategy, Negotiation, CRM, Competitive Analysis, Customer Service, Marketing, Sales Presentations, Forecasting, Contract Negotiation, Business Planning, Strategic Planning, Team Building, Retail, Sales Process, B2B, Customer Satisfaction, Business Strategy, Selling, Cross-functional Team..., Marketing Management, Start-ups, Business-minded, Market Research, FSA, Relationship Management, Recruiting, Pricing, Positivity, Operations Management, Coaching, Product Development, 401k, Product Marketing, Budgets, Key Account Management, Strategy, Cold Calling
Education
Park University 2012 — 2015
BS Management/Marketing - Magna Cum Laude
Dallas County Community College 2006 — 2009
Associate's in Science, Science/Business
Leonard Hawes 2004 — 2004
Real Estate License, Texas Real Estate License
Universidad 'Santa María' 1996 — 1997
1 yr of Law School, Law School
MAP Vital Factors
Big Shark Bicycle Company May 2011 - Present
North Star Grand Prix June 2015 - June 2015
Moolah Shriners of Eastern & Central Missouri March 2013 - May 2014
Graphic Connections Group November 2012 - February 2013
Citimortgage, INC October 2003 - January 2008
Western Union Financial Services August 2000 - January 2003
Skills
Social Media, Public Relations, Event Planning, Event Management, Race results management, Customer Relations, Marketing Communications, Social Networking, Public Speaking, Volunteer Coordination, Editing, Microsoft Office, Fundraising, PowerPoint, Research, Strategic Planning, Customer Service
Education
Lindenwood University 2015 — 2016
Candidate, M.A Communications, Communications and Media Studies, 3.5
Webster University (postgraduate) 2011 — 2015
Master of Arts, Media Literacy
Webster University 2008 — 2011
Bachelor of Arts, Media Communications
Pattonville Senior High School 1988 — 1992
Diploma, College Prep
University of Colorado Health May 2013 - Present
iCORE Global June 2009 - October 2012
Western Union Financial Services March 1998 - August 2008
Skills
Real Estate, Project Management, Lease Negotiations, Capital Budgeting, Brokers, Contract Negotiation, Strategic Planning, Corporate Real Estate, Due Diligence, Mergers, Real Estate Development, Negotiation, Portfolio Management, Facilities Management, Asset Managment, Budgets, Executive Management, Financial Analysis, Real Estate Transactions, Leases, Vendor Management, Finance, Leadership, Business Development, Management, Risk Management, Training, Outsourcing, Brokerage, Strategy, Investments, Procurement, Asset Management, EMR, Process Improvement, Commercial Real Estate, Healthcare Information..., Mergers & Acquisitions
Education
Chapman University 1994 — 1996
Master's Degree, Business Management and Health Care, Graduated with Honors
Brigham Young University 1975 — 1979
B.S., Accounting/Economics
Lincoln County Sheriff's Office March 2014 - Present
Lincoln County Sheriff's Office August 2013 - Present
Keller Williams Realty Chesterfield October 2011 - August 2013
Western Union Financial Services February 2005 - September 2011
Klemmer & Associates 2006 - January 2011
AT&T August 2001 - January 2005
St.Louis County Police Department May 1995 - August 2001
University City Police Department January 1994 - May 1995
Skills
Negotiation, Business Analysis, Leadership Development, Marketing, Team Building, Leadership, Real Estate, Strategic Planning, Troubleshooting, Training, Interviews, Team Leadership, Sales Process, Customer Service, Networking, Private Investigations, Security, E-commerce, Management, Coaching, Public Speaking, Teamwork, Call Centers, Team Management, Auditing, Fraud, Software Documentation, Entrepreneurship, Time Management, Social Media, Process Improvement, Investigation, Small Business, Testing, Analysis, Change Management, Contract Negotiation, Risk Management, Sales, Selling
Education
University of Missouri-Saint Louis 1992 — 2001
BS, Criminology and Criminal Justice, Psychology
Referrizer VP of Business Development and Marketing September 2014 - Present
Nueva Cocina Foods April 2011 - July 2012
Western Union Financial Services January 2009 - July 2010
Western Union Financial Services April 2007 - December 2008
Cadbury Schweppes (aka Dr. Pepper Snapple Group) 2005 - 2007
FB Foods 2002 - 2004
Nestle Puerto Rico 1999 - 2002
Nestle Puerto Rico 1998 - 1999
Skills
Brand Positioning..., Positioning, Product Differentiation, Consumer Insight, Consumer Behaviour, Marketing Research, Competitive Analysis, SWOT analysis, Brand Management, P&L responsibility, Budgeting, Strategic Planning, Marketing Strategy, Integrated Marketing, Advertising, Marketing Communications, Promotions, Hispanic Marketing, Brand Awareness, Brand Developement, Brand Equity, Brand Architecture, Brand Development..., Go-to-market Strategy, Brand Activation, Experiential Events, 360 Campaigns, Strategic Partnerships, Digital Marketing, Social Media Marketing, Priority Setting, Product Management, Product Development, Product Launch, Consumer Packaged Goods..., CPG Industry, Consumer Products, Business Analysis, Business Growth, Business Management, Trade Marketing, Guerrilla Marketing, Channel Strategy, Pricing Strategy, Cross-functional Team..., Employee Management, Employee Hiring, Bilingual, Emotional Intelligence
Education
Inter-American University of Puerto Rico-Metropolitan Campus
MBA, Marketing
The George Washington University
BA, International Relations
Vantiv September 2010 - 2011
Western Union Financial Services February 2006 - August 2010
First Data Corporation October 2002 - February 2006
First Data Corporation April 1999 - November 2002
New Valley Corporation July 1997 - 1999
Skills
Business Strategy, Change Management, Problem Solving, Restructuring, New Business Development, Executive Management, English, Strategic Planning, Turn Around Management, Payments, Financial Services, Credit Cards, Mobile Payments, Strategy, Mergers, Business Development, Mergers & Acquisitions, Spanish, Marketing, Management, Leadership, Process Improvement, Electronic Payments, Team Management, Strategic Partnerships, Business Process..., International Business, International Business..., Cross-functional Team..., Forecasting, Management Consulting, Risk Management, Business Planning, Banking, Finance, Sales, Latin America, Vendor Management, Business Analysis, Outsourcing, Competitive Analysis, Analytics, CRM, Leadership Development, Start-ups, Analysis, Relationship Management, Entrepreneurship, Private Equity, E-commerce
Education
Harvard Business School 1986 — 1988
MBA
Adelphi University
BA
Western Union 2013 - Present
Western Union 2011 - 2013
Aurora Public Schools July 2009 - August 2010
Western Union May 2004 - July 2009
Saddle Up Foundation 2008 - 2009
Greenwood Elementary 2008 - 2009
Western Union Financial Services 2004 - 2008
Rhythms Net Connections 1998 - 2002
Rhythms Net Connections 1998 - 2002
Rhythms NetConnections, Inc 1998 - 2001
Skills
Data Analysis, Leadership, Microsoft Excel, Outlook, PowerPoint, Access, Microsoft Word, Process Improvement, Research, Customer Service, Call Centers, CAMS, Training, Management, Change Management, Team Leadership, Troubleshooting, Employee Relations, Payments
Education
Regis University 2006 — 2009
Masters, Elementary Education
San Diego State University-California State University 1993 — 1996
Bachelor of Science (BS), Environmental Health
Western Union Financial Services October 2006 - Present
ACS (a Xerox Company) January 2005 - October 2006
First Data Corporation January 2003 - January 2005
First Data Solutions (A First Data Company) January 2001 - January 2003
Image Process Design January 2000 - January 2001
First Data Corporation January 1999 - January 2000
Delaware Processing Services January 1998 - January 1999
ACS 1991 - 1999
First Data Corporation January 1988 - January 1998
Skills
Payment Card Processing
Education
State University of New York College at Buffalo 1977 — 1981
BSW, Social Work
Vanguard April 2015 - Present
Vanguard April 2013 - Present
Vanguard April 2008 - April 2013
GlaxoSmithKline 2006 - 2008
healthcare research company 2002 - 2006
Comcast 1996 - 2002
Western Union Financial Services 1988 - 1996
Skills
Marketing Communications, Marketing, Customer Service, Project Management, Leadership, Management, Marketing Management, Marketing Strategy, Strategic Planning, Program Management, Business Planning, Integrated Marketing, Strategic Communications, Advertising, Sales, Strategy
Education
La Salle University
MBA, Marketing
Brigham Young University
BS, Marketing/Management
Goldman Sachs July 2015 - Present
Goldman Sachs June 2014 - August 2014
Citi August 2012 - May 2013
Citi July 2009 - July 2012
Harvard Law School October 2008 - May 2009
Harvard University September 2005 - May 2009
Citi May 2008 - August 2008
Western Union Financial Services May 2007 - August 2007
Skills
Spanish, Microsoft Office, PowerPoint, Banking, Product Management, Process Improvement, Latin America, Portuguese, Excel, Trading, Microsoft Excel, Marketing, Access, Business Strategy, Financial Modeling, Financial Analysis, Management, Data Analysis, Project Management, Analysis, Finance, Strategic Planning, Market Research, Risk Management, Business Intelligence, Leadership, Project Planning, Economics, Business Planning, Analytics, Corporate Finance, Business Development, Valuation
Education
Wharton School, University of Pennsylvania 2013 — 2015
MBA, Finance
Harvard University 2005 — 2009
AB, Economics; Secondary Field in Spanish
Massachusetts Institute of Technology - Sloan School of Management 2009 — 2009
Corporate Financial Accounting Course
Universidad de Sevilla 2007 — 2007
Economics and Spanish Literature - Study Abroad
Hialeah High
Aon Hewitt September 2014 - Present
HealthScape Advisors LLC August 2010 - August 2014
Krannert Center for the Performing Arts September 2007 - May 2010
Enterprise Rent-A-Car May 2009 - August 2009
Western Union Financial Services June 2008 - July 2008
Skills
Financial Modeling, Market Research, Strategy Development, Project Implementation, SQL Server, Tableau, Excel, Visio
Education
University of Illinois at Urbana-Champaign - College of Business 2006 — 2010
Bachelor of Science, Finance
University College Dublin 2008 — 2008
Irish History, International Business
Fenwick High School 2002 — 2006
Steritech July 2015 - Present
Ocean Palmer Associates January 2005 - Present
Airplane Reader Publishing Co January 2000 - Present
Steritech 2015 - 2015
Anthemis Group SA January 2011 - December 2012
First Data International February 2006 - December 2009
Western Union Financial Services June 2003 - January 2005
First Data Corporation 2002 - 2005
Xerox Business Services 1998 - 2000
Xerox 1979 - 2000
Skills
Professional Writer, B2B, Change Management, Strategic Planning, Team Building, Consultative Selling, Leadership Development, New Business Development, Mentoring, Executive Management, Organizational Change, Account Management, Team Leadership, Outsourcing, Talent Management, Competitive Analysis, Performance Management, Succession Planning, Root Cause Problem..., Engaging Public Speaker, Executive Coach and..., Motivational Speaker &..., Top-Line Revenue..., Senior Mentor: "Train..., Multiple National Award..., National and..., Sales Ops Troubleshooter, Sales Organization..., Value Propositions:..., Mediation, Sales Organization..., Sales Management..., Sales Strategy..., Relationship..., Strategy, Organizational..., Business Strategy, Selling, Executive Coaching, Management Consulting, Leadership, Performance Improvement, CRM, Business Process..., Sales Management, Professional Writing, Employee Training, Public Speaking, Creative Writer, Management
Education
Jacksonville University 1972 — 1976
Bachelor of Science, Business Adminstration
Severna Park High School
Upper Merion
Michelin September 2015 - Present
La Entrega January 2015 - Present
Honeywell Process Solutions April 2015 - September 2015
IBM April 2012 - June 2014
Western Union Financial Services December 2008 - April 2012
ABN AMRO Bank July 2007 - December 2007
Cognizant December 2006 - July 2007
Accenture July 2004 - December 2006
Akzo Nobel Car Refinishes February 2004 - July 2004
Skills
WebSphere Application..., Release Management, Cognos, Tomcat, LINQ, IBM iSeries, Business Process, COBOL, DB2, Requirements Analysis, Software Development, SDLC, SQL, Solution Architecture, Business Requirements, Data Migration, Software Project..., Project Management, Oracle, SOA, Visio, Business Analysis, Management, Leadership, CRM, Consulting, Microsoft Office
Education
University of South Carolina - Darla Moore School of Business 2014 — 2016
International MBA, Strategy and Supply Chain Management
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C. 2015 — 2015
Intensiva Español, Microfinance in Emerging Economies
Bangalore University 2001 — 2004
Master of Computer Applications (MCA), Bangalore University
Bhagalpur University 1997 — 2001
BCA, Computer Science
St. Paul's School 1982 — 1992
High School
St Joseph's School
Banco do Brasil October 2013 - Present
American Express June 2010 - October 2013
Ficohsa Express July 2009 - June 2010
Xoom Corporation March 2008 - December 2008
SIGUE Corp April 2006 - April 2008
Western Union Financial Services 1998 - 2004
Western Union 1998 - 2004
western Union Canada 2001 - 2003
Skills
Customer Experience, Business Development, Marketing, Digital Marketing, Public Relations, Direct Marketing, Market Planning, Management, Analytics, Pricing, Banking, Marketing Strategy, Financial Services, Integrated Marketing, CRM, Marketing Communications, Customer Service, Competitive Analysis, Business Strategy, Leadership, Marketing Management, Strategic Planning, Customer Acquisition, Segmentation, Strategy, Market Research, Product Marketing, Team Building
Education
New Jersey Institute of Technology 1989 — 1993
M.S., Business Administration - Marketing
American Cancer Society July 2014 - Present
Whitney International University System March 2012 - June 2014
Western Union Financial Services September 2009 - March 2012
Western Union Financial Services March 2008 - September 2009
Royal Caribbean Cruises, Ltd. March 2006 - March 2008
United States Department of Defense 1997 - 2006
U.S. Immigration and Customs Enforcement (ICE) April 1997 - November 1997
US Navy January 1997 - April 1997
US Army October 1991 - November 1996
Skills
Spanish (fully..., Speech Writing, Internal Communications, Media Relations, Strategic Communications, Public Relations, Crisis Management, Executive Counsel, Crisis Communications, Spanish, International Relations, Government, Executive Communications, Corporate Communications, Government Relations, Community Relations, Marketing Communications, Strategic Planning, Corporate Social..., Public Speaking, Issues Management, Investor Relations, Event Management, Social Media, Writing, Non-profits, Event Planning, Integrated Marketing, Advertising, Copywriting, Mergers, Change Management, Editing, Strategy Development, Promotions, Budget Management, Press Releases, Community Outreach, International Business, Multilingual, Budgets, Communication Training, Community Development, Leadership, Nonprofits, Content Development, Strategy, Mergers & Acquisitions, Communications Planning, Marketing Strategy
Education
Defense Information School (DINFOS) 1991 — 1996
Graduate Coursework, Advanced Journalism & Public Affairs
Universidad del Sagrado Corazón 1989 — 1992
Bachelor's degree, Mass Communication/Media Studies
UnitedHealth Group April 2015 - Present
OptumHealth July 2012 - April 2015
UnitedHealthcare September 2010 - July 2012
APS Healthcare August 2008 - August 2010
Western Union Financial Services October 2005 - July 2008
Morgans Foods 2001 - 2005
Skills
Training, Team Building, Customer Service, Management, Healthcare, Coaching, Call Centers, Call Center, Spanish, Process Improvement, Human Resources, Performance Management, Time Management, Project Management, Leadership Development, Public Speaking, Change Management, Strategic Planning, Leadership, Employee Relations, Customer Experience, Team Management, Team Leadership, Insurance, Program Management, Data Analysis, Business Process..., Employee Benefits, Software Documentation, Vendor Management, Analysis, Employee Training, Quality Assurance, Cross-functional Team..., Organizational..., Customer Satisfaction, Recruiting, Business Analysis, Operations Management, Budgets, Foreign Languages, Communication, Microsoft Office
Education
University of Missouri-Saint Louis 2008 — 2010
BA, Communications- Senior
Mineral Area College 1989 — 1992
Associate of Arts (A.A.), Foreign Languages and Literatures, General
Pay-O-Matic Electronic Payment Systems, Inc. December 2007 - Present
Transfer Rapid LLC December 2006 - November 2007
Western Union Financial Services May 1991 - December 2006
Skills
New New Business..., Partner Relationships, Solution Selling, Relationship Management, Partner Management, New Business Development, Business Development, Strategy, Sales, Account Management, Payments, Debit Cards, Strategic Partnerships, Mobile Payments, Sales Management, Strategic Planning, Payment Card Processing, Electronic Payments, Cross-functional Team..., E-commerce, Vendor Management, Executive Management, Start-ups, CRM, Leadership, Business Planning, Financial Services, Sales Operations, Product Management, Contract Negotiation, Competitive Analysis, Finance, P&L Management, Credit Cards, Payment Systems, Segmentation, E-payments, Customer Acquisition, Mobile Commerce, Management, Cards, Payment Services, Gift Cards, Acquiring, Merchant Services, Payment Gateways, Remittances, ACH, Loyalty Programs, Portfolio Management
Education
Seattle University 1996 — 1997
MBA Coursework
Fairleigh Dickinson University-Metropolitan Campus 1994 — 1996
MBA Coursework
University of Maine 1984 — 1988
B.S., Business Administration: Marketing & Finance
Serco October 2013 - Present
ChoiceCare Connections, LLC January 2012 - January 2013
Western Union Financial Services March 2002 - August 2011
Western Union Financial Services November 2000 - March 2002
Western Union 1989 - November 2000
Skills
Financial Statements, Management, Accounts Payable, Software Documentation, Customer Service, Outlook, Team Building, Lotus Notes, Microsoft Word, Expense Management, Visio, Human Resources, Confidentiality, Teamwork, Onboarding, Microsoft Office, Call Center, Administrative..., Calendaring, Sales, Procurement, Training, Office Management, Leadership, Microsoft Excel, Accounting, Invoicing, Spreadsheets, Process Improvement, PowerPoint, Account Reconciliation, SharePoint, Change Management, Payments, Access, Policy, Banking, Employee Relations, Performance Management, Calendars, Logistics, Customer Satisfaction, Project Management, Vendor Management, Time Management, Accounts Receivable, Financial Services, Expense Reports, Team Leadership, Employee Benefits
Education
Lindenwood University 2012 — 2014
BS - Partially Completed, Business Administration
Western Union 2010 - Present
Western Union Financial Services 2007 - 2010
Western Union March 2003 - 2007
Western Union June 2000 - March 2003
Skills
AML, KYC, Financial Risk, Fraud, Risk Management, Financial Services, Banking, Due Diligence, Financial Regulation, Operational Risk..., Credit, Credit Risk, Securities, Retail Banking, Capital Markets, Payments, Corporate Governance, Risk Assessment, Anti Money Laundering, Governance, Credit Cards, FX Options, Operational Risk, Enterprise Risk...
Education
University of Colorado Boulder 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
T-Mobile 2008 - Present
Citi Group 2007 - 2008
Western Union Financial Services April 2001 - September 2007
Aplab Ltd February 1990 - April 1999
HCL Technologies 1984 - 1990
Skills
Switches, Cisco Technologies, Data Center, Routing, Telecommunications, VoIP, Network Engineering, OSPF, MPLS, Wireless Networking, Wireless, Network Security, 3G, Network Design, Vendor Management, Project Management, TCP/IP, Network Architecture, Integration, Unix, 4G, Cisco Certified, BGP, SNMP, IP Engineering, IP Routing, ITIL v3 Foundations...
Education
National Institute of Technology Warangal 1979 — 1983
Bachelor of Technology, Electronics and Comunication Engg
Cisco Systems
CCNP, Cisco Certified Network Professional
Little Flower High School
Miami Dade College August 2011 - Present
December of Dreams 2005 - 2010
Western Union Financial Services August 2000 - August 2005
INROADS 2000 - 2005
Western Union 2000 - 2005
Skills
Conflict Resolution, Arbitration, Research, Leadership, Fundraising, Analysis, Community Outreach, Teaching, Management, Public Speaking, Qualitative Research, Marketing, Project Planning, Teamwork, Higher Education, Nonprofits, Competitive Analysis, Customer Service, Event Planning, Leadership Development, Business Development, Time Management, Staff Development, Spanish, Data Analysis, Student Affairs, Adult Education, Training
Education
Florida International University - College of Business 2003 — 2006
International Business Honors, Business, Marketing
H&R Block 2010 - Present
H&R Block Tax Prep January 2009 - April 2009
Western Union Financial Services 2002 - 2007
Western Union 1969 - 2007
Western Union North America 1969 - 2007
Skills
Payments, Cross-functional Team..., Relationship Management, Competitive Analysis, New Business Development
Education
Bakersfield College 1963 — 1968
Business, Business Administration
Western Union Financial Services April 2014 - Present
U.S. Department of the Treasury (Agency: IRS) February 2015 - April 2015
Cornerstone Credit Union League (CU Resources Inc) September 2012 - April 2014
Pioneer Mutual Federal Credit Union August 2008 - September 2012
Hilal Foods (Pvt) Ltd. 2005 - 2008
Aga Khan Grants & Review Board 2003 - 2005
Education
University of Karachi 2005 — 2007
Masters, Mass Communication (Organizational Communication)
University of Karachi 2001 — 2004
Bachelors, Accounting & Finance
TALX UC EXPRESS October 2007 - Present
Western Union September 2001 - September 2007
WESTERN UNION FINANCIAL SERVICES January 2001 - January 2007
Verizon/GTE January 2000 - January 2001
Education
Lindenwood University 2010 — 2011
Masters, Human Resources Management
Lindenwood University 2005 — 2010
Bachelors, Human Resources Management
2009 Lindenwood University St
Bachelors Degree, Human Resources Management2004
2011 Lindenwood UniversitySt
Masters, Human Resource Management2010
Nestle Purina PetCare July 2009 - Present
NetSpend Corporation November 2006 - May 2009
Western Union Financial Services May 1991 - May 2006
Western Union 1991 - 2006
Skills
Board Member-Fox Valley..., Event Manager - Village..., Charity Work, Strategic Partnerships, Leadership, Competitive Analysis, New Business Development, Financial Services, Customer Acquisition, Cross-functional Team..., Executive Management, Management, Business Development, Marketing, Team Building, Training, Sales Operations, Account Management, Program Management, CRM, Strategy, Product Management, P&L Management, Sales Management, Pricing, Selling, Sales, Customer Retention, Sales Process, Market Planning, Marketing Management, Salesforce.com, Start-ups, Direct Sales, Product Marketing, B2B, Business Planning, Forecasting, Key Account Management, Marketing Strategy, Key Account Development, Market Research, Sales Presentations, Business Strategy, Segmentation, Market Analysis, Lead Generation, Contract Negotiation, Brand Management, International Business
Education
Loyola University of Chicago
BA, Education
National-Louis University
MA, Generalist
NYSOCFS July 2011 - Present
Albany Public Library May 2009 - August 2011
Western Union Financial Services August 2008 - December 2008
Western Union January 2008 - August 2008
Western Union January 2006 - January 2008
Western Union 2004 - 2006
Western Union 2003 - 2004
Skills
Microsoft Office 2007, MIS Reporting, Business Process..., Cross-functional Team..., Call Center, Business Analysis, Process Improvement, Program Management, Six Sigma, Vendor Management, Operations Management, Team Leadership, Team Building, Change Management, Project Management, Financial Analysis, Strategic Planning, Financial Services, Business Strategy, Risk Management, Team Management, Customer Experience, Analysis, Call Centers, Training, Management, Coaching, Leadership, Access, Budgets, Business Process, Customer Service, Databases, Finance, MIS, Networking, Performance Management, Software Documentation, Teamwork, Time Management, Visio
Education
First Data Corp. Six Sigma Organization 2004 — 2004
Six Sigma Green Belt Certified, Six Sigma Black Belt Trained
Centro de Formacion Tecnologica (CENFOTEC) 2001 — 2002
One year of a two-year intensive program, Software Engineering
Universidad de Costa Rica 1988 — 1996
Bachelor, Business Administration
Lincoln High School 1986 — 1987
High School Diploma
Colorado Christian University July 2008 - Present
Northrop Grumman/GTRI 2007 - 2008
Western Union Financial Services 2006 - 2007
Skills
Distance Learning, Adult Education, Instructional Design, E-Learning, Leadership Development, Organizational..., Training, Leadership, Program Management, Employee Training, Change Management, Nonprofits, Curriculum Design, Management, Teaching, Fundraising
Education
Fielding Graduate University 1999 — 2002
PhD, Human & Organizational Systems
e-camp Talent Agency (Televisa) July 2012 - Present
L'EUDINE Global (Alcora Group) July 2011 - July 2012
Santa Maria Holdings November 2010 - July 2011
Western Union Financial Services June 2008 - July 2010
TvPROMO INTERNATIONAL INC 1997 - 2008
MAYBELLINE, COSMETICS Mexico 1995 - 1996
GRUPO TvPROMO, Mexico 1992 - 1995
Skills
Brand Management, Market Entry, Strategic Financial..., Cross-functional..., Marketing Strategy, Strategic Partnerships, Competitive Analysis, Strategic Planning, Business Development, Product Management, Business Strategy, Product Marketing, New Business Development, Marketing, Market Research, Advertising, Negotiation, Strategy, Creative Direction, Direct Marketing, Marketing Communications, Digital Media, Integrated Marketing, Market Planning, Management, Product Development, Leadership, Segmentation, Sales, Social Networking, Marketing Management, Brand Development
Education
Columbia University - Columbia Business School 2010 — 2010
Finance Executive Program, Finance
Universidad Iberoamericana
Degree, Communications
The University of Chicago
Corporate Strategy
US Forest Service March 2012 - Present
State of Florida September 2009 - July 2012
NY State December 2008 - September 2009
EDS 2001 - 2009
Western Union Financial Services October 2001 - November 2008
Electronic Data Systems October 2001 - October 2008
Atos Origin 1999 - 2001
Education
PMI.org 2004 — 2009
PMP
Kakatiya University 1975 — 1979
BS
MoneyGram International November 2012 - Present
Digicel Group September 2011 - October 2012
Jonstar Solutions, LLC July 2010 - August 2011
Fidelity Bank (Bahamas) Ltd. February 2007 - June 2010
Western Union Financial Services March 2001 - January 2007
Western Union Financial Services September 1999 - February 2001
Profile Marketing Research June 1996 - July 1997
Skills
CRM, Strategic Planning, Product Management, Product Marketing, Business Development, Risk Management, Cross-functional Team..., Strategy, Program Management, Management, Team Management, Public Relations, Forecasting, Leadership, Change Management, Marketing Strategy, Customer Service, Financial Services, Market Research, New Business Development, Market Analysis, Budgets, Entrepreneurship, Team Leadership, Analysis, Strategic Partnerships, Business Planning, Business Analysis, Marketing, Competitive Analysis, Mergers & Acquisitions, Project Management, Contract Negotiation, B2B, Operations Management, Business Strategy, Negotiation, Executive Management, Sales, Finance, Management Consulting
Education
Indian Institute of Management, Bangalore
Certificate, Partial Fulfillment of MBA
Nova Southeastern University
MBA, International Business, Summa Cum Laude
The University of the West Indies, Mona
BA, Languages & Social Sciences, Upper Second Class Honors
Université Stendhal (Grenoble III)
M-es-L, Sociolinguistics, Mention Bien
PingAn Direct, a PingAn Group company September 2013 - Present
Western Union Financial Services March 2010 - April 2013
Western Union Financial Services December 2008 - March 2010
Sears Holdings Corporation January 2008 - November 2008
Sears Holdings Corporation April 2007 - December 2007
Sears Holdings Corporation September 2005 - March 2007
CHINA CITIC BANK 2000 - 2001
Skills
CRM, Marketing, Chinese, Analytics, Predictive Modeling, Predictive Analytics, Segmentation, SAS, Statistical Modeling, Data Mining, Customer Analysis, SAS programming
Education
Iowa State University 2003 — 2005
MS, Statistics
Illinois State University 2001 — 2003
MS, Economics
Sun Yat-Sen University 1996 — 2000
BS, Internation Trade
Camelot Education November 2013 - Present
SunPower Corporation December 2012 - November 2013
Dell January 2010 - December 2012
Western Union Financial Services July 2001 - January 2010
First Data Corp 2001 - 2004
GE January 1999 - June 2002
Skills
Talent Management, Deferred Compensation, Employee Relations, Succession Planning, Workforce Planning, Onboarding, Performance Management, Talent Acquisition, Employee Engagement, Organizational..., HRIS, Organizational..., Organizational Design, Leadership Development, Employee Benefits, Strategy, Labor Relations, Human Resources, Change Management, Employer Branding, Applicant Tracking..., Personnel Management, Coaching, HR Consulting, Management, Benefits Administration, Leadership, HR Policies, Recruiting, Sourcing, Technical Recruiting, CRM, College Recruiting, Temporary Placement, Executive Search, Strategic HR, People Management, Vendor Management, Program Management, Process Improvement, Strategic Planning, Executive Coaching, Training, Team Building
Education
University of Colorado Boulder 1992 — 1994
B.A.
Bethany Lutheran College 1990 — 1992
n/a
StoneRiver, Inc. October 2013 - Present
Jeppesen November 2011 - September 2013
Western Union Financial Services May 2010 - November 2011
Jeppesen March 2010 - May 2010
SquareTwo Financial March 2008 - March 2010
Aurora Loan Services/Lehman Brothers June 2007 - March 2008
TAC Worldwide (for Wells Fargo Services) , Greenwood Village, CO September 2006 - May 2007
Infonow Inc. , Denver, CO September 2005 - September 2006
StorePerform Technologies Inc. , Denver, CO April 2004 - September 2005
EDS (for MCI), Colorado Springs, CO October 2003 - April 2004
Skills
Java, SOA, XML, Web Services, Software Development, Agile Methodologies, Databases, Integration, SDLC, UML, Requirements Analysis, Web Applications, Object Oriented Design, Testing, Struts, REST, Shell Scripting, JavaScript, C#, Design Patterns, Database Design, Architectures, Scrum, Java Enterprise Edition, Programming, Subversion, Unix, Software Design, Architecture, Enterprise Architecture
Education
Use Case Driven Object Modeling and UML Jump Start Training 2003 — 2003
UML Training
Harkivs'kij Nacional'nij Universitet im. V.N. Karazina 1993 — 1998
Master, Applied Mathematics
MoneyGram International October 2011 - Present
Western Union November 2010 - October 2011
Western Union October 2008 - November 2010
Western Union Financial Services May 2003 - October 2008
Federal Reserve Bank 2000 - 2003
Washington Gambling Commission December 1997 - February 2001
Minnesota Gambling Enforcement Division 1995 - 1998
Skills
AML, Fraud, Internal Audit, Internal Controls, Enterprise Risk..., Risk Management, Quality Assurance, Banking, Financial Risk, Management, Program Management, Leadership, Due Diligence, Call Centers, OFAC, USA PATRIOT Act, Governance, Risk Assessment, Process Improvement, Training, Financial Services, Business Development, Payments, Cross-functional Team..., Bank Secrecy Act, Finance, Employee Training, Electronic Payments, Mentoring, PMO, Anti Money Laundering
Education
Regis University 2001 — 2003
MBA, MBA
University of Minnesota-Twin Cities 1992 — 1997
BA, Sociology / Criminology
VHT Studios October 2014 - Present
Romy Rodiek Photography March 2010 - Present
Western Union Financial Services April 2004 - October 2008
Société Générale July 2002 - March 2004
Alfred Dunhill January 2001 - April 2002
Skills
Fine Art Photography, Digital Photography, Photos, Social Media, Marketing Strategy, Advertising, Photography, Fashion, Portraits, Portrait Photography, Photojournalism, Creative Direction, Multimedia, Marketing Communications, Art
Education
European Business School 1996 — 2000
Bachelor of Business Administration (B.B.A.) Hons
IDT November 2004 - Present
CashPoint Network Services, Inc. 1998 - 2004
Western Union Financial Services 1987 - 1995
Education
New York University 1976 — 1978
MBA, Finance
New York University - Leonard N. Stern School of Business 1976 — 1978
MBA, Finance
University of Pennsylvania 1972 — 1976
BA, Spanish
Currently Unemployed. Looking for next opportunity January 2009 - July 2011
QC Holdings December 2001 - January 2009
Western Union North America September 1994 - November 2001
Western Union 1999 - 2001
Western Union Financial Services 1999 - 2001
Western Union / First Data Corp. 1999 - 2001
Education
Regis University
B.S., Business Administration
Western Union March 2013 - May 2014
Western Union September 2010 - December 2011
Western Union Financial Services May 2008 - September 2010
Echostar February 2007 - December 2007
First Bank September 2006 - December 2006
Western Union May 2005 - August 2005
Skills
Pricing, Market Research, Marketing Strategy, Competitive Analysis, Product Development, Marketing, Segmentation, Strategy, E-commerce, Product Management, Management, Analysis, Strategic Planning, Budgets, Program Management, Product Marketing, Retail, Marketing Management, User Experience
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2006
Bachelor's, Finance and International Business
Union Standard Insurance Co. July 2011 - Present
Vanliner Insurance Company March 2009 - July 2011
Liberty Mutual Insurance Group January 2008 - March 2009
Ohio Casualty Group July 2006 - January 2008
Western Union Financial Services April 1995 - July 2006
Skills
Underwriting, Workers Compensation, Property & Casualty..., Process Improvement, Legal Liability, Commercial Lines, Umbrella Insurance, Insurance
Education
Lindenwood University 2001 — 2005
Bachelor of Arts, Business Administration
Western Union Financial Services 1996 - Present
Hachette Filipacchi Media 1980 - 1991
Skills
Operations Management, IT Management, Payments, Electronic Payments, Money Transfers, Payment Card Processing, Mobile Payments, Business Analysis, Payment Systems, E-payments, Debit Cards, SDLC, Business Intelligence, Vendor Management, Financial Services, Credit Cards, Banking, Executive Management, Strategy, Product Management, E-commerce, Cross-functional Team..., Strategic Partnerships, Risk Management, AML, Relationship Management, CRM, Cards, Transaction Processing, KYC, Analytics, Payment Gateways, Project Portfolio..., Acquiring, Payment Services, Outsourcing, Fraud, Electronic Funds..., Remittances, Payment Industry, ACH, Financial Risk, Gift Cards, Business Relationship..., P&L Management, IT Strategy, PMO, Loyalty Programs, Merchant Services, Business Process...
Education
Columbia University - Columbia Business School 1968 — 1970
MBA, Marketing
Iowa State university 1964 — 1968
BS, Animal Husbandry Pre Vet
American School of Paris
Western Union Financial Services International - South America, Americas 2000 - Present
Western Union July 2000 - May 2015
Western Union Financial Services 2000 - 2009
First Data Corporation 2000 - 2006
US West/Media One 1997 - 2000
Qwest Communications 1984 - 1998
Skills
Capital Markets, Cash Management, Payment Systems, Commercial Banking, Treasury Management, Internal Controls, Treasury, Treasury Services, Financial Services, Accounting, Payments, Credit, Banking, Liquidity Management, Credit Cards, Mergers & Acquisitions, Financial Risk, Portfolio Management, Financial Analysis, Credit Risk, Corporate Finance, FX Options, Hedging, Foreign Exchange, Risk Management, Electronic Payments
Education
Arapahoe Community College 1968 — 1972
Payment Power, Inc April 2015 - Present
Charge Notification Services Corp August 2009 - Present
SafetyPay October 2004 - May 2009
SalaFinanciera.com June 2000 - April 2005
Visanet Perú October 1996 - November 1997
Western Union Financial Services November 1992 - April 1995
American Express January 1980 - December 1992
Banco Mercantil April 1977 - December 1979
Banco Continental 1974 - 1977
Ministerio de Comercio 1973 - 1974
Skills
Banking, Credit Cards, Payments, Product Development, Business Strategy, Strategic Planning, Customer Relations, Negotiation, Start-ups, Sales Management, E-commerce, New Business Development, Team Leadership, Spanish, Problem Solving, Strategy Development, Risk Management, Business Analysis, Process Improvement, Mergers, Key Account Management, Management Consulting, Financial Analysis, Business Planning, Leadership, Latin America, Strategy, Customer Service, Business Process, Sales, Financial Services, Product Management, Mergers & Acquisitions
Education
Virginia Polytechnic Institute and State University 1970 — 1971
Post Graduate, Economics
Universidad del Pacífico (PE) 1966 — 1969
Licenciado, Economics, Bachellor of Science
University of Maryland College Park
Finance and Financial Management Services
University of Maryland College Park
University of Maryland College Park
University of Maryland College Park
Pernod Ricard USA January 2006 - Present
Remy Cointreau Group - Remy USA 1998 - 2003
Western Union Financial Services 1993 - 1997
Remy Cointreeau Group - Remy USA 1990 - 1992
Haagen Dazs 1986 - 1989
Dancer Fitzgerald Sample 1980 - 1984
Education
Cornell University 1975 — 1980
FSV Payment Systems March 2015 - Present
FSV Payment Systems July 2011 - March 2015
Silver Summit Advisors January 2011 - July 2011
AdvancedMD April 2010 - 2011
NetSpend Corporation March 2007 - April 2010
Frontier Communications 2005 - 2007
Convergys 1995 - 2005
Western Union Financial Services 1990 - 1995
Skills
B2B, Business Development, Management, Program Management, Outsourcing, Strategy, Mergers & Acquisitions, Call Center, Customer Experience, Leadership, Vendor Management, Customer Service, Process Improvement, Sales, Call Centers, Risk Management, Telecommunications, Project Planning, Management Consulting, Training, Enterprise Software, Operations Management, Financial Services, CRM
Education
Fairleigh Dickinson University 1992 — 1994
MBA, Finance
Brigham Young University 1983 — 1987
BA, Human Resource Management
Real Living Now Real Estate 2006 - Present
Western Union Financial Services 2002 - 2014
Skills
Risk Management, Business Analysis, Process Improvement, SDLC, Business Process..., Vendor Management, Visio, Payments, Project Management, Management, Change Management, Call Centers, Financial Services, Financial Analysis, Program Management
Education
Lindenwood University 2010 — 2014
MBA, Business Administration and Management, General
Lindenwood University
Bachelor of Arts, Business Administration
Western Union July 2008 - Present
Western Union Financial Services August 2004 - Present
Western Union Financial Services March 2003 - August 2004
Western Union Financial Services May 1997 - March 2003
Western Union Financial Services November 1995 - May 1997
Skills
Change Management, Process Improvement, Management, Project Management, Accounting, Payments, Business Analysis, Business Process..., Finance, Accounts Receivable, Analysis, Vendor Management, SDLC, Internal Controls, Requirements Gathering, Financial Risk, Account Reconciliation, Risk Management, Financial Reporting, Financial Analysis, Financial Services, Project Planning, Banking, Strategic Planning, Product Development, Requirements Analysis, Credit, Business Requirements, Visio, Mergers & Acquisitions, IT Strategy, Governance, Program Management, Financial Modeling, Credit Cards, Payment Systems, PMO, Business Process, Strategy, Call Center, Cash Management, Forecasting, User Acceptance Testing, Management Consulting, Project Portfolio..., Access, Sarbanes-Oxley Act, Cross-functional Team..., Business Intelligence, AML
Education
University of Missouri-Saint Louis
Western Union December 2010 - Present
Western Union October 2008 - December 2010
Western Union Financial Services January 2007 - October 2008
Western Union January 2006 - February 2007
Western Union December 2004 - September 2005
Componentes El Orbe, S.A. 2002 - 2004
Lycee Victor Grignard August 2000 - July 2001
Skills
Western Union..., Operations Management, Process Improvement, Vendor Management, Call Center, Team Leadership, Cross-functional Team..., Business Analysis, Change Management, Business Process..., Management, Team Management, Call Centers, Banking, Outsourcing, Budgets, Strategic Planning, Contract Negotiation, Project Planning, Leadership, Risk Management, Negotiation, Project Portfolio..., Business Planning, Team Building, Business Development, Strategy, CRM, Analysis, Account Management, Program Management, Product Management, Pricing, Business Strategy, Training, Performance Management, AML, Financial Services, Executive Management, OFAC
Education
Universidad de Costa Rica 1996 — 2004
Bachelor of Business Administration (BBA), Business Administration
Alliance Francaise 1990 — 1994
French Language
Sisters of the Catholic Apostolate (Pallottines) July 2012 - Present
Sisters of the Catholic Apostolate (Pallottines) December 2011 - Present
Sisters of the Catholic Apostolate (Pallottines) March 2009 - Present
Sacred Heart Parish, Monroe, NY September 2005 - Present
Western Union January 2011 - August 2011
Western Union Financial Services 1994 - 2007
Western Union 1989 - 2007
Skills
Microsoft Office, Word, Excel, PowerPoint, Lotus Notes, Visio, Org Plus, Microsoft Publisher, Quickbooks, Quicken, Word Perfect, Concur, PeopleSoft, Lotus 123, Microsoft Word, Microsoft Excel, QuickBooks, Teamwork, Expenses, Event Management, Customer Service, Administrative..., Outlook, Calendaring, Time Management, Administrative...
Education
University of Phoenix 2005 — 2005
Business Administration
Hondros College 1991 — 1991
Real Estate Licensing Program, Real Estate Sales
Chubb Institute of Computer Technology (now named Anthem Institute) 1984 — 1985
Diploma, Computer Applications Programming
Ramapo College of NJ 1981 — 1982
Liberal Arts
Western Union Financial Services 2009 - Present
Skills
AS400, Call Center, Process Improvement, General Ledger, Financial Analysis, Customer Relations, Business Process..., Payments, Forecasting, Cash Management, Account Reconciliation, Lotus Notes, Customer Service, Software Documentation, Access, IBM iSeries, Business Analysis, Payment Systems, Accounting, Accounts Receivable, Financial Reporting, Payment Card Processing, Mobile Payments, Electronic Payments, Management, Outlook, Team Leadership, Financial Modeling, Banking, Financial Services, Visio, Financial Accounting, Credit Cards, Internal Audit, Risk Management, Analysis, Sarbanes-Oxley, Variance Analysis, Requirements Gathering, Vendor Management, Accounts Payable, Managerial Finance, AML, Foreign Exchange, Business Process, Call Centers, Internal Controls, Financial Risk, Fraud, Hyperion Enterprise
Education
Webster University 2012 — 2014
MBA
Lindenwood University 2002 — 2005
Western Union Financial Services March 2007 - September 2011
First Data Corporation December 2001 - June 2005
Education
University of Nebraska at Omaha 1993 — 1997
bafa
University of Arizona 1991 — 1993
Macy's 2013 - 2014
Macy's 2008 - 2012
Western Union Financial Services 1999 - 2007
United Retail Group Inc 1998 - 1999
Macy's East 1995 - 1998
Skills
Budgets, Sales Management, Product Development, Sales, Makeup Artistry, Customer Service, Microsoft Excel, Visio, Travel Planning, Microsoft Word, Blackberry, Skin Care, PowerPoint, Office Management, Communication, Financial Analysis, Leadership, Lotus Notes, Outlook, Organization, Time Management, Event Planning, Management, Retail, Training
Education
Baker College Business and Corporate Services 2005 — 2007
ABA, Business Administration and Management, General
Western Union September 2012 - Present
Western Union 2003 - 2014
Western Union 2003 - 2014
Western Union April 2010 - September 2012
Western Union April 2008 - April 2010
Western Union March 2007 - April 2008
Western Union Financial Services September 2004 - March 2007
CSG Systems, Inc. 2000 - 2003
Skills
Data Analysis, Bank Secrecy Act, Risk Management, Auditing, Analysis, USA PATRIOT Act, Payments, Financial Analysis, Compliance, Employee Relations, AML, Training, KYC, Process Improvement, Financial Risk, Policy, Anti Money Laundering, Risk Assessment, Management, Internal Controls, Internal Audit, Fraud, Human Resources, Forecasting, OFAC, Budgets, Financial Services
Education
Regis University 2004 — 2009
BS, Accounting & Finance
University of Denver 1996 — 1999
BBA, Business Administration
University of Denver - Daniels College of Business 1995 — 1999
Pomona High School
Pomona High School
Pomona High School
Pomona High School
Pomona high
NJ Department of Education January 2013 - Present
NYC Department of Education April 2010 - December 2012
KinX Learning January 2009 - April 2010
Western Union Financial Services September 1993 - December 2008
Western Union 1993 - 2008
Skills
Enterprise Architecture, SDLC, Architecture, Business Analysis, Enterprise Software, Agile Methodologies, SOA, Requirements Analysis, Software Project..., IT Strategy, Software Development, Web Services, Integration, Scrum, XML, .NET, Vendor Management, Architectures, Requirements Gathering, Databases, Data Warehousing, IT Management
Education
Carnegie Mellon University 2004 — 2004
SW Architecture Certificate, Software Archictecture
Fairleigh Dickinson University 1980 — 1985
MSCS, Computer Science
University of Delaware 1973 — 1977
BS, Electrical Engineering
Tribute Financial October 2012 - Present
Take Shape For Life August 2011 - December 2012
Western Union Financial Services December 1982 - August 2011
Skills
Coaching, Leadership Development, Strategic Planning, Team Building, Microsoft Excel, Customer Service, Training, Public Speaking, Healthcare, Leadership, Team Leadership, Staff Development, Microsoft Office, Process Improvement, Management, Recruiting, Employee Relations, Change Management, Program Management, Operations Management, Outlook, Organizational..., Analysis, Budgets, Call Centers, Human Resources, Performance Management, Time Management
Education
Lindenwood University 1995 — 1997
Bachelor of Science (B.S.), Business Administration and Management, General
Western Union 2011 - Present
Western Union Financial Services 2010 - 2011
Takara Systems August 2000 - 2011
Western Union 2009 - June 2010
Graebel 2004 - 2009
Oracle Corporation 1998 - 2000
Kenan Systems 1997 - 1998
eGlobe Ltd April 1993 - 1998
Vodafone 1990 - 1993
Skills
Disaster Recovery, Integration, Enterprise Architecture, SDLC, Requirements Analysis, Vendor Management, ITIL, Business Analysis, IT Strategy, IT Management, Solution Architecture, Agile Methodologies, Program Management, Data Warehousing, Software Project...
Education
Aston University 1988 — 1990
MSc, Telecommunications Technology
University of Wales, Cardiff 1985 — 1988
BSc Hons, Electrical and Electronic Engineering
Michaels Arts and Crafts April 2011 - Present
One Call Sourcing International June 2008 - April 2011
Western Union Financial Services November 2004 - May 2008
Mebane Financial Services August 2004 - November 2004
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Accounting
Education
The University of Texas at Arlington 2001 — 2003
Master f Business Administration, Finance and Accounting
Jinan University
Master, Economics; Economics
Guangxi Teachers College 1987 — 1991
Bachelor, Literature
Western Union May 2005 - Present
Western Union Financial Services 2005 - Present
Skills
Integrated Marketing, Marketing Management, Market Planning, Advertising, Marketing Strategy, Multicultural Marketing, Digital Marketing, Segmentation, Product Marketing, Marketing Communications, Customer Acquisition, Direct Marketing, Marketing, Brand Management, Competitive Analysis, Multi-channel Marketing, Strategy, Marketing Research, Strategic Partnerships
Education
University of Colorado Boulder - Leeds School of Business 2001 — 2005
Business, Marketing
Pfizer 2004 - Present
Swatch Group April 2001 - May 2004
Western Union Financial Services 1996 - 2000
Verizon March 1990 - July 1995
Skills
Cross-functional Team..., Financial Reporting, Accounting, Budgets, Pharmaceutical Industry, Financial Analysis, Forecasting, Finance, Leadership, Sop, Financial Modeling, Process Improvement, Team Leadership, Marketing, Program Management, Business Process..., SAP, Business Planning, Competitive Analysis, Hyperion Enterprise
Education
Long Island University 1991 — 1995
MBA, Finance
Dominican College of Blauvelt 1986 — 1990
BS, Accounting
AmeriTech Advisors July 2010 - Present
HSBC Bank January 2006 - September 2008
Lincoln Financial Advisors April 2005 - January 2006
JP Morgan Chase August 2003 - March 2005
Western Union Financial Services 1992 - 1994
Healthline 1989 - 1991
Education
Baruch College, City University of New York (CUNY)
BBA, Marketing
Iona College
National Valuation Consultants, Inc. 2009 - Present
Western Union Financial Services 2007 - 2008
Education
University of Colorado Denver 2003 — 2008
Bachelors, International Business
KPMG LLP March 2004 - Present
KMPG LLP Philadelphia Practice 2004 - Present
KPMG Advisory 2004 - Present
KPMG IT Advisory 2004 - Present
KPMG US 2004 - Present
KPMG LLP 2004 - 2009
Western Union Financial Services September 1973 - March 2004
Skills
Internal Controls, Sarbanes-Oxley Act
Education
Eastern University
Bachelors, Business Administration
The Members Group August 2015 - Present
Western Union June 2013 - January 2015
Western Union October 2010 - June 2013
Western Union Financial Services January 2006 - October 2010
First Data Corporation August 2001 - January 2006
First Data Corporation May 1999 - May 2001
en*able, LLC August 1998 - May 1999
First Data Corporation June 1996 - August 1998
Wells Fargo March 1993 - June 1996
Skills
Sales Operations, Strategy, Operations Management, Process Improvement, Cross-functional Team..., Competitive Analysis, CRM, Electronic Payments, Team Leadership, Vendor Management, Payments, Business Development, Forecasting, Account Management, Financial Services, Management, Strategic Partnerships, Leadership, Strategic Planning, Product Management, Call Center, Business Analysis, P&L Management, Marketing Strategy, Banking, Analytics, Sales, Financial Analysis, Risk Management, Sales Management, Business Strategy, Marketing, New Business Development, Salesforce.com, Business Process, Business Process..., Relationship Management, Call Centers
Education
University of Denver - Daniels College of Business 2002 — 2005
Masters of Science, Finance, 3.98 gpa
Iowa State University - College of Business
Master of Business Administration (MBA), Finance and Accounting Emphasis
Mount Mercy University
Bachelor of Arts (B.A.), Accounting and Business Administration
Women's Enterprise Development Center Inc. September 2010 - Present
Shore Grant Services November 2008 - Present
League of Women Voters 2011 - 2013
YWCA of White Plains and Central Westchester March 2010 - March 2011
Western Union Financial Services April 1992 - May 1995
Chase Manhattan Bank 1988 - 1992
Marine Midland Bank 1986 - 1988
Sperry Systems Management 1977 - 1984
Skills
Effective Communicator, Project Management..., Organized, Non-profits, Fundraising, Entrepreneurship, Public Speaking, Program Development, Program Management, Business Strategy, Budgets, Community Outreach, Grants, New Business Development, Economic Development, Nonprofits, Small Business, Strategy, Project Management, Proposal Writing, Community Development, Grant Preparation, Grant Administration, Grant Writing, Marketing, Philanthropy, Strategic Planning, Management, Research, Public Relations, Leadership, Event Planning, Social Networking, Social Media, Leadership Development
Education
Columbia University - Columbia Business School 1985 — 1986
MBA, Finance
Polytechnic Institute of New York 1980 — 1984
M.S., Operations Research
C.W.Post University 1973 — 1977
B.S., Mathematics and Spanish
Western Union Financial Services Sr. Business Systems ArchitectWestern Union1998 - Present
PLI 1995 - 1998
Education
California University of Pennsylvania 1965 — 1971
BS, Secondary Education
Western Union Payment Services September 2003 - Present
Western Union Financial Services 1999 - Present
Western Union 1999 - Present
HFN 1997 - 1999
JI Kislak Mortgage 1991 - 1997
Skills
Banking, Credit Cards, Marketing Management, Call Centers, Mortgage Banking, Vendor Management, Relationship Management, Financial Services, Credit, Mortgage Lending, Business Analysis, Salesforce.com, Sales Management, Process Improvement, Marketing, CRM, Electronic Payments, Customer Retention, Debit Cards, Payments, Business Development, Mobile Payments, Executive Management, Payment Card Processing
Education
Miami Dade College 1980 — 1983
Western Union September 2003 - December 2008
Western Union Financial Services 2003 - 2008
ALIVE (Alternatives to Living in Violent Environments) February 2002 - September 2003
GE Capital September 1990 - May 2001
GE Capital Mortgage Services 1987 - 2001
GE Mortgage Insurance Corporation 1987 - 2001
GE Mortgage Services, Inc 1987 - 2001
Education
Webster University 1997 — 1999
MA, Business
University of Missouri-Saint Louis
BA, Sociology/Psychology
US Foods May 2015 - Present
Elsevier, Inc. 2005 - July 2013
GPX, Inc. 1998 - 2004
Ralston Purina 1995 - 1998
Western Union Financial Services 1992 - 1994
Skills
Accounts Receivable, Credit, Finance, Management, Financial Analysis, Accounting, Credit Analysis, Sales, Forecasting, Microsoft Excel, Financial Reporting, Managerial Finance, Financial Services, Auditing, Budgets, Process Improvement, Internal Audit, Internal Controls, Banking, Risk Management, Cash Management, Lockbox, Cash Flow Forecasting, Billing Process
Education
Webster University 1989 — 1992
Master of Science, Finance
University of Missouri-Saint Louis 1982 — 1986
BSBA, Marketing/Finance
Midwestern State University
SAF Enterprises June 2009 - Present
Western Union April 1995 - December 2008
Western Union Financial Services March 2005 - November 2008
Western Union Financial Services March 2000 - March 2005
Western Union Financial Services March 1997 - March 2000
Western Union Financial Services April 1995 - March 1997
Cowen and Company September 1993 - April 1995
Education
Lean Six Sigma Black Belt 2006 — 2007
Lean Six Sigma Black Belt
Seton Hall University
BS, Applied Math
Western Union January 2011 - Present
Western Union March 2009 - January 2011
Western Union January 2007 - March 2009
Western Union Financial Services January 2000 - January 2007
Western Union Financial Services November 1996 - December 1999
Western Union Financial Services March 1995 - October 1996
Entel Chile April 1990 - June 1993
Skills
Vendor Management, SDLC, PCI DSS, ITIL, IT Management, Information Security, Business Analysis, Six Sigma, Enterprise Architecture, IT Strategy, Information Technology, Risk Management, Disaster Recovery, Integration, IT Audit, Governance, Business Process, PMO, Project Portfolio..., Identity Management, Team Management, Virtual Teams, Project Management, SOX Compliancy, SoC, Process Improvement, IT Service Management, Requirements Analysis, Sarbanes-Oxley Act, PMP, CISA, Security, IT Operations, Business Continuity, Business Strategy, Business Process..., CISSP, COBIT, Information Security...
Education
Universidad de Santiago de Chile 1985 — 1990
Bachelor of Science, Math and Computer Science
Henry Schein July 2012 - Present
Western Union Payment Services January 2004 - July 2011
Western Union Financial Services January 2004 - January 2011
WESTERN UNION FINANCIAL SERVICES, INC January 1992 - January 2011
Western Union Financial Services January 2000 - January 2004
Western Union January 1999 - December 2003
Western Union November 1992 - January 2000
Western Union Financial Services January 1992 - January 2000
Western Union Financial Services January 1979 - January 1992
Skills
Call Center, Consultative Selling, Customer Relations, Lotus Notes, Vendor Management, Time Management, Service Excellence, Excel, Sales Operations, Bill Payment, Client Relationship..., Client Services, Client Communication, Client Engagement, Client Development, Problem Solving, Collaborative, Customer Service, Financial Services, CRM, Payments, Training, Account Management, Microsoft Excel, B2B, Sales, Process Improvement, Call Centers, Customer Satisfaction
Education
Truckee Meadows Community College
Comcast Business Class Services March 2010 - September 2010
Maverick International July 2002 - November 2009
Innoventry October 2000 - September 2001
Western Union Financial Services November 1997 - January 2000
Western Union Financial Services February 1994 - November 1997
Western Union Financial Services March 1991 - February 1994
Skills
Consultative Selling, Direct Sales
Education
Central Washington University
B.S, Business Administration; Marketing Management
American Water Resources July 2012 - Present
Airport Terminal Services February 2011 - July 2012
Western Union March 2007 - December 2010
Sanford-Brown College May 2004 - March 2007
Western Union Financial Services December 2004 - February 2007
General American Life Insurance Company October 1994 - June 2004
General American Life Insurance Company January 1991 - January 1994
General American Life Insurance Company January 1988 - January 1991
Skills
Leadership Development, Curriculum Design, Organizational..., E-learning, Customer Service, Technical Training, Instructional Design, Adult Education, Team Building, Performance Management, Process Improvement, Coaching, Strategic Planning, Problem Solving, Staff Development, Mentoring, Curriculum Development, Blended Learning, Succession Planning, Talent Management, Change Management, Management Development, Performance Improvement, Customer Relations, Call Center, Team Management, Vendor Relations, Public Speaking, Cross-functional Team..., Organizational Change, Organizational Design, Budgeting, Vendor Management, Documentation, Microsoft Office, Planning, Executive Coaching, Conversational Spanish, Conversational..., Time Management, Team Leadership, Project Planning, Employee Relations, Workshop Facilitation, Training Delivery, Employee Training, Instructor-led Training, Strategy, E-Learning, Analysis
Education
University of Phoenix 2009 — 2010
MA Ed, Adult Education and Training
Jennings Senior High School
Southwest Baptist University
BS, Psychology, Sociology
JPay Inc August 2014 - Present
Intermex Wire Transfer, LLC October 2010 - August 2014
Western Union Financial Services September 2005 - September 2010
VIGO Remittance Corp. February 2001 - August 2005
Syspec 2000 - 2001
A & P Informatica 1993 - 1994
Skills
ASP.NET, Microsoft SQL Server, WCF, .NET, Agile Methodologies, Software Development
Education
Universidade de Ribeirão Preto 1986 — 1989
Computer Science, IT Technology
Universidade de Ribeirão Preto 1984 — 1985
Data Processing, Computer Technology/Computer Systems Technology
Escola Estadual Prof Sebastiao Fernandes Palma
DBSI - October 2013 - Present
LST Financial, Inc. 2011 - October 2013
RBS WorldPay 2009 - August 2011
Western Union Financial Services 2005 - October 2009
Western Union 2000 - 2009
Western Union Financial Services 2003 - 2005
Skills
ACH, Credit Card Processing, Financial Modeling, Credit Cards, Lead Generation, Solution Selling, Business Development, Payments, Sales, Electronic Payments, Mobile Payments, Strategy, Management, New Business Development, Negotiation, Product Management, Training, Selling, Competitive Analysis, Business Planning, Customer Acquisition, Financial Services, Finance, Sales Operations, Strategic Partnerships, Payment Card Processing, Debit Cards, Relationship Management, Account Management, P&L Management, B2B, Payment Systems, Merchant Services, Gift Cards, E-commerce, E-payments, Payment Gateways, Executive Management, Acquiring, CRM, Cards, Payment Services, Mobile Commerce, Salesforce.com, Banking, Direct Sales, Sales Process, Transaction Processing, Sales Presentations, Loyalty Programs
Education
University of Arkansas 1984 — 1988
BSBA, Marketing
University of Arkansas at Fayetteville
Marketing/Marketing Management, General
MB Maxwell Consulting Inc. November 2009 - Present
Google Payments Corporation April 2009 - December 2009
Coinstar Money Transfer October 2006 - January 2009
Western Union Financial Services August 2003 - October 2006
Illinois Department of Financial Institutions January 1999 - August 2003
Congressman John M. Shimkus January 1997 - January 1999
Skills
Finance, Payments, Credit, Sanction, KYC, Bank Secrecy Act, Fraud, Anti Money Laundering, Internal Audit, Policy, Risk Management, AML, USA PATRIOT Act, Private Investigations, CAMS, Risk Assessment, OFAC, Due Diligence, Accounting, Auditing, Financial Services
Education
Illinois State University 1988 — 1992
BS, Political Science, History
Intermex Wire Transfer, LLC December 2010 - Present
Western Union Financial Services August 2006 - September 2010
Vigo Money Transfer November 2005 - August 2006
Vigo Money Transfer February 2001 - November 2005
Skills
Marketing, Sales, Leadership, Management, Business Development, Sales Operations, Strategic Planning, Sales Management, Team Building, Account Management, Financial Services, Operations Management, Change Management, Relationship Management, Payments, Customer Service, Budgets, CRM
Education
Suffolk County Community College
Bachelor, Psychology
SuccessFactors, Inc February 2008 - Present
FileNet Corp an IBM Company March 2000 - July 2007
FilNET corp 2000 - 2007
Optum Software January 1998 - January 2000
WISE STEWARD CORPORATION January 1996 - April 1998
Western Union Financial Services January 1994 - January 1995
Skills
Treasury Management, Cash Management, Financial Analysis, Mergers & Acquisitions, Forecasting, Start-ups, Risk Management, Portfolio Management, Banking, Accounting, Managerial Finance, Treasury, Investments, Internal Controls, Finance
Education
University of California, Berkeley
University of Connecticut
BS, Accounting
University of Hartford
MBA, Finance
Forrester International Consulting September 2015 - Present
PGA National Realty October 2014 - Present
SGM Renovations and Infinity Property Management October 2014 - Present
ProofX January 2014 - March 2014
Western Union Financial Services December 2008 - December 2012
Western Union June 2006 - December 2008
Western Union January 2003 - September 2004
Banque Libano Francaise June 1999 - December 1999
Royal Jordanian April 1998 - October 1998
Skills
Competitive Analysis, Strategy, Advertising, Marketing, Marketing Management, Product Development, Integrated Marketing, Management, Strategic Planning, Negotiation, Retail Marketing, Social Media Marketing, Digital Marketing, Digital Media, Corporate Social..., Mobile Payments, Events, Public Relations, Direct Marketing, Creative Briefs, Agency Coordination, Multicultural Marketing, Market Research, Social Media, Marketing Communications, Brand Management, Mobile Devices, Program Management, Strategic Partnerships, Segmentation, Product Marketing, Budgets, Mobile Marketing, Marketing Research, Market Planning, B2B Marketing, Customer Insight, Marketing Strategy, Analytics, Customer Acquisition, Media Planning, International Marketing, CRM
Education
Audencia Nantes Ecole de Management 2001 — 2003
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
St Joseph University 2000 — 2001
Maitrise en Finance, Equivalent of a Master in Finance
St Joseph University 1997 — 2000
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
SBA Communications June 2013 - Present
JPay Inc September 2012 - June 2013
JPay Inc August 2011 - September 2012
BECON TV January 2011 - May 2011
Western Union Financial Services December 2007 - September 2010
Vigo Remittance Corp July 2006 - December 2007
Vigo Remittance Corp June 2005 - July 2006
Vigo Remittance Corp April 2002 - June 2005
Polo Ralph Lauren November 2001 - August 2003
Skills
Quality Assurance, Management, Marketing, Customer Service, Microsoft Word, Final Cut Pro, Adobe Audition, Spanish, Training, Microsoft Excel, Project Management, Microsoft Office, Sales, PowerPoint, Team Building, Call Centers, Editing, Employee Relations, Event Management, Event Planning, Outlook, Photoshop, Software Documentation, Team Leadership, Team Management, Teamwork, Time Management, Troubleshooting, Interviews, Leadership, Process Improvement, Project Planning
Education
Florida Atlantic University 2008 — 2011
Bachelors of Art, Multimedia Journalism
Broward College 2003 — 2008
A.A., Radio and TV Broadcasting
Western Union February 1999 - Present
Western Union Financial Services 1999 - Present
ARR Consulting Services 1980 - 1999
Bessemer Trust Co January 1979 - April 1980
SIAC August 1976 - January 1979
Skills
Payments, Payment Systems, Credit Cards, Electronic Payments, SDLC, Payment Card Processing, Electronic Funds..., Mobile Payments, Business Analysis, Requirements Gathering, COBOL, Debit Cards, IT Management, Enterprise Architecture, Fraud, AML, E-payments, Vendor Management, Financial Services, Disaster Recovery, Banking, Product Management, Strategy, Application Architecture, IT Strategy, Integration, Bank Secrecy Act, E-commerce, Process Improvement, Requirements Analysis, Agile Methodologies, Governance, SOA, Cross-functional Team..., Project Portfolio..., Business Process, OFAC, Data Warehousing, Business Process..., Transaction Processing, Payment Industry, PMO, Cards, Software Project..., IT Operations, Outsourcing, Money Transfers, ITIL, PCI Standards, Solution Architecture
Education
Kean University
University of Tampa
ThinkCash 2009 - 2010
Western Union Financial Services August 1999 - November 2008
Education
Creighton University
B.A., Political Science
UnitedHealth Group December 2005 - Present
Business Training Library February 2005 - September 2005
Western Union Financial Services August 2003 - February 2005
Education
Lindenwood University 2004 — 2007
Masters of Business Administration (MBA), General
University of Missouri-Columbia 1997 — 2001
Bachelors of Science, Management
F.Y.E October 2010 - Present
Western Union Financial Services March 2002 - September 2010
Western Union Financial Services 2006 - 2008
Vigo Remittance Corp 2004 - 2006
Specs Music November 2004 - May 2005
Vigo Remittance Corp 2002 - 2004
Cypher Services, Inc. 2002 - 2003
Specs Music January 2001 - February 2002
Languages Institute 2001 - 2002
WIZARD IDIOMAS 1998 - 2000
Education
Sheridan Vocational School 1998 — 1998
Computer Electronics Certificate, Electronics
McFatter 1997 — 1997
Electronic Technology Certificate, Electronics
Universidade Federal da Paraíba 1989 — 1994
B.S., Electrical Engineer, Electrical Engineering