Westgate Resorts
Industry: Company
DescriptionWestgate Resorts is an American timeshare resort company founded by David A. Siegel in 1982. The company first expanded from Central Florida to Miami and Daytona Beach. Today, Westgate has 28 locations across the United States. Headquarters: Orlando, Florida, United States CEO: David A. Siegel Founder: David A. Siegel Founded: 1982 Parent organization: Central Florida Investments, Inc. Subsidiaries: Wild Bear Inn, Orlando Predators,
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Westgate Resorts Employees
University of Utah April 2008 - September 2012
Westgate Resorts 2002 - April 2008
Skills
Customer Service, Customer Experience, Networking, Process Improvement, Relationship Management, Event Planning, Process Scheduler, Management, Training, CRM, Team Building, Leadership, Data Analysis, Budgets
Education
Brigham Young University - Idaho 2014 — 2016
Bachelor of Science (BS), Healthcare Administration
Brigham Young University 2012 — 2013
University of Utah
Grandview Resorts March 2015 - Present
Westgate Resorts December 2014 - Present
BMW of North America, LLC October 2014 - December 2014
ARTV America June 1997 - September 2014
Skills
Social Networking, Marketing Strategy, Event Planning, Advertising, Public Relations, Marketing, Social Media Marketing, Online Marketing, Fine Art, Social Media, Event Management, Email Marketing, Marketing Communications, Fundraising, Public Speaking, Copywriting, Social Marketing, Editing, Blogging, Web Marketing, Online Advertising, Lead Generation, Community Outreach, Sales, Creative Writing, Customer Service, Real Estate, Facebook, Direct Marketing, Strategic Planning, Graphic Design, Leadership, Nonprofits, Selling, Photography, Digital Photography, Luxury, Market Research, Sellers, Entrepreneurship, Management, Newsletters, Negotiation, Website Development, Photoshop, Microsoft Office, Short Sales, SEO, Motivational Speaking, Marketing Research
Education
Boston College 1978 — 1982
Bachelor of Arts (BA), Counseling Psychology, 3.6
Adventist Health System May 2015 - Present
Ready Nurse Staffing February 2014 - December 2014
Westgate Resorts May 2013 - March 2014
Advanced Diagnostic Group, LLC May 2008 - March 2013
Osceola Regional Medical Center March 2005 - October 2010
Skills
PACS, Meditech, Healthcare Information..., Data Entry, Radiography, MRI, DEXA, Microsoft Office, Medical Imaging, Cpr Certified, Medical Terminology, Hospitals, EMR, Fluoroscopy, C-arm, ARRT, Computed Radiography, BLS, Quality Patient Care, Phlebotomy, Emergency Room, Cat Scan, Pediatric Radiology, Patient Safety, Healthcare Management, Radiology, Radiologic Technology, Venipuncture, Healthcare, Centricity, Vital Signs, Radiation Safety, Digital X-ray, Abdominal Imaging, Phillips, McKesson PACS, X-ray, Bone Densitometry, RIS, Direct Patient Care, Digital Radiography, Allied Health, Medicine, Bone Density, Radiation Protection, IV, Medical Assisting, Clinics, Inpatient, Patient Education
Education
Technical Education Center-Osceola 2014 — 2014
Phlebotomy Technician/Phlebotomist
Keiser University-Ft Lauderdale 2004 — 2006
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
Johnson & Wales University 1999 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Capital Resorts Group June 2013 - Present
Grand Crowne Resorts January 2009 - June 2013
Westgate Resorts February 1993 - October 2008
Skills
Resorts, Hospitality, Customer Service, Online Marketing, Entrepreneurship, Social Media, Team Building, Marketing Strategy, Coaching, Sales, Hotels, Product Marketing, Social Media Marketing, Marketing, Tourism, Restaurants, Lead Generation, Sales Management, Advertising, Account Management, Budgets, Team Leadership, Hospitality Industry, Leadership, SEM, Start-ups, Direct Marketing, Sales Presentations, Strategic Planning, Public Relations, Management, Negotiation, Management Consulting, Email Marketing, Online Advertising, Social Networking, Direct Sales, Revenue Analysis, New Business Development, Event Management, Event Planning, Contract Negotiation, Timeshare, Customer Satisfaction, Recruiting, Marketing Communications, Marketing Management, Trade Shows, Training, Selling
Education
Auburn University 1987 — 1992
Macon Academy
Westgate Resorts August 1998 - Present
Westgate Resorts 1998 - Present
Starwood Vacation Ownership January 1996 - July 1998
Skills
Advertising, Graphic Design, Resorts, Trade Shows, Hospitality, Team Building, Social Media Marketing, Team Leadership, Hiring, Email Marketing, Tourism, Direct Marketing, Strategic Planning, Customer Relations, Customer Service, Marketing, Sales Management, Recruiting, Copywriting, Marketing Strategy, Event Planning, Creative Direction, Event Management, Hotels, New Business Development, Management, Leadership, Strategic Leadership, Budgets, Social Networking, Social Media, Public Relations, Online Advertising, Online Marketing, Lead Generation, Sales, Adobe Creative Suite, Branding & Identity, Customer Satisfaction, Market Planning, Corporate Branding, Entrepreneurship, Marketing Management, Brand Development, Marketing Communications, Time Management, SEO, Direct Mail, Training, E-commerce
Education
Academy of Art University 1985 — 1989
Bachelor’s Degree, Graphic Design, 3.4
William R. Boone 1980 — 1982
Diploma, Basic
-
Reserve Vacations Inc April 2009 - Present
Westgate Resorts 2013 - 2013
Sales 2011 - 2012
Wyndham 2009 - 2012
Wyndham Vacation Ownership 2006 - 2009
Skills
Hospitality Management, Hospitality, Hotels, Food & Beverage, Hospitality Industry, Hotel Management, Restaurants, Resorts, Pre-opening, Revenue Analysis, Restaurant Management, Customer Service, Catering, Menu Development, Banquets, Budgets, Operations Management, Front Office, Rooms Division, Event Management, Sales, Tourism, Property Management..., Yield Management, Guest Service Management, Opening Hotels
Education
Atlantic Cape Community College
Richard Stockton College of New Jersey
Richard Stockton College of New Jersey
Keller Williams, Park City, UT March 2014 - Present
RE/MAX Masters-PC May 2011 - March 2014
RealtyBackup.com May 2007 - December 2010
RE/MAX Mountain Properties, Park City August 2003 - May 2007
Westgate Resorts June 2002 - June 2003
Various large scale sporting events 1995 - March 2002
Skills
Real Estate Transactions, Real Estate, Real Property, Buyer Representation, First Time Home Buyers, Buyers, Buyer's Agent, Move Up Buyers, Assisting First Time..., Logistics, Transaction Processing, Event Planning, Event Management, event logistics, mountain bike race..., Sellers, Investment Properties, Short Sales, Listings, Condos, Single Family Homes
Education
Capilano College
Business Systems Management
Capital One October 2011 - October 2013
Tritium Card Services November 2007 - February 2010
Westgate Resorts February 2006 - June 2007
Education
Arizona Academy of Real Estate 2011 — 2011
Certificate of Completion, Real Estate Sales
Arizona Western College 2001 — 2002
College Credits, General Studies
Yuma Union High School 1997 — 2001
Diploma, General Studies
Florida Hospital May 2013 - Present
Florida Hospital September 2011 - Present
CFL Computer Sales and Repair June 2009 - Present
CSI Computers May 2011 - September 2011
Westgate Resorts October 2009 - May 2011
Skills
Network Administration, Network Security, Network Design, Networking, Computer Hardware, Network Engineering, Servers, Customer Service, Customer Satisfaction, Windows Server, Server Administration, Active Directory, Windows, Microsoft Exchange, DHCP, Technical Support, Windows 7
Education
Everest University-South Orlando 2009 — 2013
Bachelor's degree, Computer Science
Baker College of Flint 2005 — 2009
Associate's degree, Computer Science
Affirmed Living June 2007 - Present
CEO Space December 2003 - Present
Waste Management February 2014 - September 2014
Hewlett-Packard June 2012 - August 2012
The Source for Women of Houston April 2011 - December 2011
VALIC October 2010 - August 2011
The Art Institute of Houston November 2009 - October 2010
Westgate Resorts July 2005 - June 2007
Skills
ActionScript, Adobe Creative Suite, HTML, Microsoft Office, Email Marketing, PHP, Skype, After Effects, MySQL, HTML + CSS, User Interface Design, E-learning Development, Zoho, Woocommerce, WordPress, Illustrator, Dreamweaver, Public Speaking, Online Marketing, Social Media, Social Networking, Social Media Marketing
Education
University of Houston-Clear Lake 2011 — 2015
Masters, Digital Media Studies
Art Institute of Houston 2009 — 2011
BFA, Web Design & Interactive Media
Art Institute of Houston 2001 — 2003
AAS, Multimedia & Web Design
Currently seeking new opportunities in Hotel Operations April 2015 - Present
Westgate Resorts December 2013 - March 2015
Station Casinos October 2012 - December 2013
PlayLV Gaming Operations June 2011 - October 2012
Caesars Entertainment Corporation June 2006 - June 2011
Caesars Entertainment Corporation March 2005 - November 2006
Caesars Entertainment Corporation November 1997 - March 2005
Skills
Revenue Analysis, Food & Beverage, Resorts, Hotels, Pre-opening, Front Office, Inventory Control, Operations Management, Hotel Management, Banquets, Hospitality Management, Micros, Casino, Hospitality Industry, Restaurants, Hospitality, Yield Management, VIP, Property Management..., Rooms Division, Strategic Planning, Housekeeping, Budgets, Catering, Concierge Services, Convention Services, Culinary Skills, Customer Satisfaction, Employee Relations, Gaming Industry, Guest Recovery, Guest Service Management, Hiring, Hotel Administration, Hotel Booking, Lodging, Meeting Planning, Menu Development, OnQ, Opening Hotels, Opera, Pre-opening experience, Process Scheduler, Supervisory Skills, Tourism, Wine, MICROS, Team Building, Customer Service, Training
Education
Bakersfield College
Snelling Staffing Services June 2013 - Present
Randstad USA August 2011 - March 2013
JHM Hotels- Charleston Marriott September 2010 - July 2011
Compass Cove Resort February 2009 - August 2010
Westgate Resorts February 2008 - March 2009
Skills
Front Office, Customer Service, Hospitality, Hotels, Human Resources, Customer Satisfaction, Talent Management, Hiring, Logistics, Leadership, Teamwork, Food, Staffing Services, Event Planning, Tourism, Interviews, Business Development, New Business Development, Applicant Tracking..., Permanent Placement, Performance Management, Internet Recruiting, Screening Resumes, Temporary Staffing, Time Management, Sourcing, Cold Calling, New Hire Orientations, Industrial Sector, Building Relationships, Behavioral Interviewing, Social Networking, Employee Engagement, Customer Retention, Employer Branding, Organizational..., Consulting, Vendor Management, Negotiation, CRM, Temporary Placement, Training, Contract Recruitment
Education
Coastal Carolina University 2005 — 2009
Business Administation, Resort Tourism Management
Governor Livingston High School
CenturyLink February 2013 - Present
Bob Marleys March 2012 - Present
Radiant Life Assembly July 2009 - February 2013
Westgate Resorts June 2007 - May 2008
Royal Plaza December 2006 - June 2007
Skills
Training, Customer Service, Event Management, Leadership, Microsoft Excel, Microsoft Office, Sales, Management, Team Building, Technical Support, Event Planning, Filing
Education
Westside Tech
Network Systems Admin
Westgate Resorts June 2014 - Present
For Paralegal and Notary Services June 2012 - 2015
QoL meds May 2012 - January 2013
Baton Rouge General Medical Center June 2010 - February 2012
St. Tmmany Parish Sheriff Department January 2001 - October 2003
CVS Pharmacy July 1996 - August 2000
Skills
Microsoft Office, Microsoft Word, HIPAA, Privacy Law, Research, Management, Health Law, Public Speaking, Nursing, Policy, Performance Management, Enforcement, Westlaw, Lexis, Legal Documents, Legal Assistance, Legal Issues, Team Building, Government, CaseMap, Criminal Law, Community Outreach, Immigration Law, Courts, Legal Writing, Training, Document Review, Notary Public, Legal Research
Education
Conversational Spanish 1993 — 2015
Fluent in both English and Spanish
Fortis 2011 — 2013
paralegal/Business, Law Immigration, criminal
Fortis College 2011 — 2013
Business Managment, Legal Assistant/Paralegal, 3.79
concord 2005 — 2007
nursing
Police Academy Slidell LA 2001 — 2002
P.O.S.T., Law, 3.0
Club Melia by Melia Hotels International February 2013 - Present
Mutual of Omaha March 2012 - September 2014
Club Melia by Melia Hotels International January 2008 - March 2012
Westgate Resorts May 2006 - January 2008
Tempus Resorts International May 2004 - May 2006
Skills
Life Insurance, Sales, Disability Insurance, Whole Life, Term Life Insurance, Employee Benefits, Customer Service, Fixed Annuities, Health Insurance, Insurance, Long-term Care, Customer Retention, Customer Satisfaction, Long Term Care Insurance, Sales Management, Call Center, Property & Casualty..., Marketing, Homeowners, Critical Illness, Commercial Insurance, Microsoft Excel, Microsoft Office, Sales Process, Strategic Planning, Training, Forecasting, New Business Development, General Insurance, Leadership, Underwriting, Selling, Outlook, Salesforce.com, Microsoft Word, Accident, Timeshare, VACATION CLUBS, Vacation, Vacation ownership, Cold Calling
Education
Central Florida Institute 2004 — 2006
sales techniques, FL real estate laws, customer servce education, florida real estate timeshare law & regulations, sales ethics, standards, principle and practices of
colegio universitario del este 1995 — 1997
CRIMINAL JUSTICE CREDITS, criminal justice
interamericana university, Cupey Puerto Rico 1991 — 1994
B CRIMINAL JUSTICE, criminal justice-medical emergency
Walmart July 2013 - Present
Snap Fitness 24/7 October 2011 - July 2013
Clearwater Paper Corporation September 2012 - 2013
Westgate Resorts May 2008 - November 2008
Skills
Emergency Management, Microsoft Office, Sales Operations, People Skills, Disaster Recovery, Disaster Response, Natural Disasters, Business Continuity..., Disaster Risk Reduction, Sales, Inventory Management, Marketing, GIS, Occupational Health, Safety Management..., Construction Safety, Supervisory Skills, Contract Management, Industrial Safety
Education
Arkansas Tech University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Emergency Administrative Management, 3.2 GPA
University of Central Arkansas 2006 — 2008
Business Administration and Management, General
Crossett High School 2003 — 2006
High School Diploma, General
Gompers Preparatory Academy August 2006 - Present
Westgate Resorts August 2002 - August 2005
Intermountain Christian School August 1999 - January 2003
Skills
Teaching, Classroom, Curriculum Design, Educational Leadership, Curriculum Development, Lesson Planning, Basketball Coaching, Massage Therapy, Public Speaking, Sports Massage, Educational Technology, Training
Education
Bethany College of the Assemblies of God 1993 — 1995
Bachelor of Arts (B.A.), Liberal Arts and Education
Myotherapy College of Utah
Massage Therapy
Westgate Resorts January 2015 - Present
Glosrose Group Ltd January 2009 - January 2014
GLOSROSE ENGINEERING LIMITED 1994 - 2014
GLOSROSE ENGINEERING LIMITED 1994 - 2014
Glosrose Mechanical Handling Ltd January 2007 - January 2009
CEO January 2003 - January 2009
Glosrose Mechanical handling Ltd January 1999 - January 2003
Glosrose Mechanical Handling Ltd January 1994 - January 1999
Skills
Sales Management, Project Management, New Business Development, Strategic Planning, Negotiation, Business Strategy, CRM, Management, Marketing, Operations Management, Sales
Education
IFREC Real Estate School 2014 — 2014
Florida Sales Associate, Real Estate
42
Henley College
Mechanical and Electrical Engineering
Maidsone Grammar School for boys
CareersUSA January 2013 - Present
Talents Production Music School January 2012 - Present
ProClean January 2013 - January 2015
Westgate Resorts June 2010 - June 2012
LIDS Sports Group October 2008 - May 2010
ProFloors August 2008 - August 2009
Chick-fil-A-Corporate May 2006 - September 2007
Skills
CPCT, Cpr Certified, Bilingual, Customer Service, Inventory Management, Customer Satisfaction, Microsoft Office, Critical Thinking, Phone Skills, Training, Microsoft Word, Office Management, PowerPoint, Event Planning, Inventory Control, Microsoft Excel, File Management, Filing, Cashiering
Education
Concorde Career Institute-Orlando 2015 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Cambridge Institute of Allied Health 2013 — 2014
Patient Care Technician, Patient Care Technician
Westgate Resorts August 2015 - Present
Bluegreen Vacations May 2015 - August 2015
Modern Woodmen of America July 2013 - July 2014
Walmart August 2000 - November 2013
Tennessee Army National Guard July 2006 - July 2013
Skills
Analysis, Financial Analysis, Finance, Sales, Customer Service, Business Planning, Leadership, Portfolio Management, Economics, Strategic Financial..., Microsoft Word, Microsoft Excel, Public Speaking, Business Strategy, Insurance, PowerPoint, Valuation, Financial Planning, Performance Auditing, Management Consulting, Strategic Analysis, Thinking Outside The Box, Excel, Word, Eviews, Lingo, Business Valuation, Financial Market..., Business Analysis, Equity Trading, Economic Forecasting, Currency Markets, Foreign Currency..., Economic Policy Analysis, Cash Flow Analysis, Linear Regression, Scatter Plot Analysis, Team Building, Marketing, Microsoft Office, Forecasting, Strategic Planning, Management, Training, Budgets
Education
Capella University 2014 — 2017
Doctorates of Business, concentration: Finance, Performance Measurement, 3.0
Kaplan University 2012 — 2013
Master's degree, Finance - Emphasis on Analysis, GPA 3.4
East Tennessee State University 2009 — 2010
Bachelor's degree, Business Administration (Corporate Finance), GPA 3.2
Westgate Resorts December 2012 - Present
Newport Group International February 2010 - Present
The Newport Beachside Hotel & Resort February 2009 - December 2011
Wyndham Vacation Ownership November 2009 - February 2011
Westgate Resorts November 2008 - May 2009
Skills
Resorts, Hotels, Customer Satisfaction, Vacation, Tourism, Selling, Sales, Hospitality, Real Estate, Negotiation, Luxury, Hospitality Industry, Timeshare, Marketing Strategy, Sales Process, Customer Service, Hotel Management, Leisure, Yield Management, Online Marketing, Team Building, New Business Development, Pre-opening, Budgets, Trade Shows, Sales Management, Market Planning, Marketing, Revenue Analysis, Sales Presentations, Online Advertising, Lead Generation, Business Planning, Food & Beverage, Contract Negotiation, Training, Hotel Booking, Direct Sales, Hospitality Management, Coaching, Front Office, Account Management, Forecasting, Event Management
Education
Broward Community College 2008 — 2012
real estate, Accounting and Finance
Hilton Grand Vacations February 2015 - Present
RWS & Associates March 2014 - Present
American Christmas Inc. October 2013 - January 2014
Balloon Salloon Company January 2013 - January 2014
Westgate Resorts 2012 - 2013
The Dollywood Company May 2007 - January 2012
Belmont University January 2008 - May 2011
Tribe, Play, Suzi Wong house of Yum January 2008 - November 2010
Abercrombie & Fitch July 2006 - February 2008
Balloon-a-Gram Company January 2004 - July 2006
Skills
Sales, Customer Service, Event Management, Event Planning, Hospitality Industry, Hospitality, Management, Hotels, Marketing, Hospitality Management, Resorts, Restaurants, Catering, Food, Customer Satisfaction, Acting, Balloon Artist, Balloons, Dance, People-oriented, Singing
Education
Belmont University 2007 — 2011
Bachelor of Fine Arts (BFA), Musical Theatre
AmeriTeam Realty, Inc. August 2011 - Present
Everest University-South Orlando Campus July 2009 - Present
Park University April 2008 - Present
Westgate Resorts November 2013 - September 2014
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Leadership, Training, Research, Management, English, Windows, HTML, Java, Investment Properties, First Time Home Buyers, Foreclosures, Customer Service, Residential Homes, Real Estate Transactions, Real Estate, Sellers, Team Building, Negotiation
Education
Ashworth College 2008 — 2009
Certificate, Forensic Science and Technology
Ron Climer School of Real Estate 2008 — 2008
Certificate, Real Estate
Capella University 2005 — 2007
Master of Science (MS), Criminal Justice and Corrections
Springfield College 2001 — 2004
Bachelor of Science (B.S.), Human Services, General
Tri-State Employer Services July 2012 - Present
Westgate Resorts January 2002 - September 2004
Skills
Onboarding, Payroll, Temporary Staffing, Human Resources, Applicant Tracking..., Staffing Services, Technical Recruiting, Talent Management, Talent Acquisition, Performance Management, Personnel Management, Recruiting
Education
Art Institute of Fort Lauderdale 2005 — 2007
Crown Park Resort April 2007 - July 2008
Westgate Resorts June 2003 - April 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Computer Repair, Red Hat Linux, Mac OS, Windows 7, Windows Services, Windows Server, Linux System..., Computer Hardware, iOS, Android
Education
Baker College of Flint 2010 — 2015
Bachelor's degree, Cyber Defense
Baker College of Flint 2010 — 2014
Associate's of Applied Science, Computer Networking - Microsoft
Digital Media Entertainment Owner/Artist/CFORasKenneth Marcellus Is TrqhhCelsius Digital Media EntertainmentJanuary 2011 - Present
RasKenneth Marcellus June 2013 - Present
Westgate Resorts March 2014 - June 2015
Solar Entertainment Music Group July 2010 - June 2012
Skills
Entertainment, Music, Facebook, Social Networking, Social Media, Public Speaking, Creative Direction, Music Production, Recording, Social Media Marketing, Music Industry, ROI Strategies, Financial Accounting, Account Management, Public Relations, Viral Marketing, Security Operations, Risk Assessment, Legal Compliance, Non-profits, Event Management, Video, Video Production, Photography, Video Editing, Songwriting, Environmental Impact..., IT Solutions, Business Innovation, Cross-functional Team..., Strategic Leadership, Executive Management, Customer Service, EMR, System Administration, Executive Support, Depositions, Interrogatories, Business Analysis, Systems Analysis
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Accounting and Business/Management, 3.5
Platt College-Ontario 2003 — 2003
Legal Studies, General
Chaffey College 1991 — 1993
Criminal Justice and Corrections
Upland
Kelly Services April 2014 - February 2015
Central Florida Urban League November 2012 - April 2014
It Works Global February 2009 - February 2013
Westgate Resorts October 2011 - November 2012
MICHIGAN MIGRANT HEAD START January 2005 - August 2011
Living Water Teaching January 2000 - January 2004
Living Water Teaching October 2000 - June 2003
Skills
Staff Development, Community Outreach, Teaching, Training, Curriculum Design, Classroom, Event Planning, Nonprofits, Career Counseling, Teacher Training, Wellness, Team Leadership, Critical Thinking, Marketing, Admissions, Social Media, Fundraising, Leadership Development, Public Speaking, Research, Microsoft Word, Curriculum Development, Student Affairs, Higher Education, Social Networking, Time Management, Coaching, Conflict Resolution, Volunteer Management, Program Development, Leadership, Team Building, Budgets, Organizational..., Educational Leadership
Education
Western Michigan University 2006 — 2014
Central Michigan University 1996 — 1999
B.S., Education
Westgate Resorts September 2014 - Present
Hampton Inn and Suites Oceanfront Myrtle Beach June 2011 - August 2014
Gateway Academy Child Development Centers September 2012 - May 2013
Education
Coastal Carolina University 2005 — 2009
Bachelor of Science (BS), Early Childhood Education and Teaching
Worldwide Properties and Developments March 2012 - Present
ZT Studios February 2009 - December 2011
Westgate Resorts January 2008 - January 2009
Skills
Real Estate, Business Development, Sales, Short Sales, Condos, Real Estate Development, Negotiation, Luxury, Marketing, Contract Negotiation, Single Family Homes, Rentals, Marketing Strategy, Buyer Representation
Education
Anthem College-Orlando
Associate of Science (A.S.)
Gold Coast School of Real Estate, Miami, Florida
Univerzitet Crne Gore
Bachelor's degree
It Works Global February 2015 - Present
First Nazareth Baptist Church November 2011 - Present
Phase II Performing Arts Organization- Coastal Carolina University January 2008 - Present
5 Star Academy Learning Center December 2014 - August 2015
Adlerion Child Care February 2014 - August 2014
Boys & Girls Club of the Midlands March 2013 - March 2014
Palmetto GBA March 2012 - March 2013
Aflac August 2011 - March 2012
Miracle Academy Preparatory School February 2010 - May 2011
Westgate Resorts May 2008 - August 2009
Skills
Public Speaking, Office Operations, Desktop Publishing, Public Relations, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mentoring, Community Outreach, Research Projects, Fundraising, Higher Education, Career Advise, Social Media, Event Planning, Strategic Planning, Editing, Social Networking, Teaching, Data Analysis, Administrative..., Microsoft Publisher, Spreadsheets, Data Entry, Staff Development, Outlook, Training, Event Management, Facebook, Teamwork, Volunteer Management, Program Development, Cpr Certified, Student Affairs, Tutoring, Student Leadership, Analysis, Nonprofits, Software Documentation, Student Engagement, Classroom, Youth Mentoring, Youth Development, Lesson Planning, Team Building, Classroom Management, Academic Tutoring, Smartboard
Education
University of Phoenix 2012 — 2015
Masters of Arts, Secondary Education; Secondary Education
Coastal Carolina University 2004 — 2009
Bachelors of Arts, Interdisciplinary Studies; Education and Learning
GET YOUR PARTY ON 2008 - Present
Westgate Resorts January 2005 - September 2008
Skills
Great communications..., A go getter, A people person
Education
Chipola College 1984 — 1986
Associate of Arts (A.A.), Counseling Psychology
Graphix Gearwerks January 2011 - Present
Kmart Corporation October 2010 - January 2011
Ross Stores December 2005 - May 2008
Global Exchange Vacations Club February 2005 - November 2005
Shell Vacations September 2004 - February 2005
Westgate Resorts December 2004 - January 2005
The Home Depot August 2003 - June 2004
Gottschalks September 2001 - July 2003
Target 1998 - 2001
Skills
Loss Prevention, Organized Retail Crime, Shrinkage, Inventory Control, Physical Security, Asset Protection, Private Investigations, Retail, Inventory Management, CCTV, Merchandising, Internal Investigations, Profit, Interrogation, Store Management, Surveillance, Workplace Violence
Education
California Polytechnic State University-San Luis Obispo 1996 — 1997
AT&T Advertising Solutions May 2011 - Present
Planet Hollywood Resort and Casino April 2001 - May 2011
Westgate Resorts August 1995 - July 2001
Skills
Direct Marketing, SEM, PPC, Lead Generation, Direct Mail, Sales Management
Education
American Public University System 2011 — 2012
working on bachelor degree, Business, Management, Marketing, and Related Support Services
Sumner High 1970 — 1974
Clarcor August 2006 - January 2010
Westgate Resorts October 2000 - February 2002
Skills
Benefits Administration, Curriculum Development, HRIS, Onboarding, Employee Relations, Ensemble, Recruiting, Safety Improvements, Workers Compensation, Employee Training, Instructional Design, Performance Management, Accident Investigation, Internal Investigations, FMLA, New Hire Orientations, Open Enrollment, Hiring
Education
Briar Cliff University 1994 — 1997
Bachelor of Arts (BA), Music/English
Cindy' s Attic December 2011 - Present
Hilton Grand Vacations October 2008 - Present
Hilton Grand Vacations October 2008 - Present
Westgate Resorts September 2008 - October 2008
Excalibur Films January 2008 - April 2008
Fidelity National Credit November 2004 - November 2007
Fidelity National Credit Service November 2004 - November 2007
Better Business Bureau October 2003 - September 2004
Disneyland July 2001 - October 2003
Quest Software February 2000 - July 2001
Skills
Customer Service
Education
Buena Park High School 1978 — 1981
High School Diploma
Mirae i Computer Academy
Westgate Resorts March 2014 - Present
Thibodaux Police Department May 1995 - October 2013
Lafourche Parish Sheriff's Office August 1991 - May 1995
Skills
Law Enforcement
Education
American Military University 2012 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Thibodaux High School 1986 — 1989
Diploma, General Studies
Adventist Health System August 2014 - Present
Accountemps May 2014 - August 2014
PA Weaver Services March 2010 - August 2014
Westgate Resorts June 2010 - July 2013
Westgate Resorts June 2006 - September 2008
Westgate Resorts June 1998 - June 2006
Westgate Resorts November 1992 - June 1998
Lockheed Martin Information Technology July 1987 - February 1990
Church of Jesus Christ of Latter Day Saints May 1984 - November 1985
Walt Disney World August 1976 - January 1984
Skills
Public Speaking, Research, Databases, Budget, Team Building, Customer Service, Hospitality, Accounting, Training, Microsoft Office, Management, Payroll, Leadership, Coaching, Team Leadership, Microsoft Excel, Budgets, Project Management, Access, Recruiting, Strategic Planning, Microsoft Word, Accounts Payable, Employee Relations, Sales, Program Management, PowerPoint, Time Management, Analysis, Call Centers, Teamwork, Customer Satisfaction, Forecasting, Finance, Human Resources, Marketing, Process Improvement, Inventory Management, Operations Management, Business Planning, Account Management, Contract Negotiation, Leadership Development, Hiring, Event Management, Sales Management, Account Reconciliation, Financial Analysis, Software Documentation, General Ledger
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Classes towards Masters Degree, Accounting, 4.0
Brigham Young University 1990 — 1992
Batchelor of Science, Management, 3.5
Twin Valley High School
It Works Global August 2015 - Present
Carlock Toyota November 2014 - Present
Tire Kingdom October 2007 - June 2014
Westgate Resorts March 2012 - January 2014
H and H Drywall December 2000 - July 2007
Skills
Sales Management, Inventory Management, Team Leadership, Customer Satisfaction, Team Building, Time Management, Retail, Merchandising, Sales Operations, Management, Marketing Management, Online Marketing, Marketing, Microsoft Office, Microsoft Excel, PowerPoint, Access, Social Media, Social Networking, Social Media Marketing, Marketing Communications, Marketing Strategy, Online Advertising, Online Reputation..., Training, Customer Service, Budgets, Recruiting, Strategic Planning, Teamwork, Outlook, Advertising, Contract Negotiation, Microsoft Word, Public Speaking, KPI Reports
Education
American InterContinental University 2002 — 2004
Assosiate, Business Administration
Medical Education Development 2002 — 2002
Certificate, Phlebotomy Technician/Phlebotomist
Fort Meade Jr/Sr High School 1996 — 2000
Diploma, Honors
Air Marshall, Inc. November 2013 - Present
Apprisen July 2011 - August 2013
Amscot Financial November 2009 - April 2010
Westgate Resorts September 2008 - February 2010
Interstate Batteries August 1996 - February 2005
Skills
Liability Analysis, Accounting, Cost Control, Accounts Payable, Cost Management, Budgets, Variance Analysis, Accounts Receivable, Cost Accounting, Financial Analysis, Invoicing, Finance, Payroll, Forecasting, Tax, General Ledger, Cash Flow, Account Reconciliation, GAAP, Cash Management, QuickBooks, Financial Audits, Great Plains Software, Journal Entries, Revenue Recognition, ADP Payroll, Consolidation, Microsoft Excel, Customer Service, Microsoft Office, Financial Reporting, Microsoft Word, Outlook
Education
DeVry University-Florida 2009 — 2012
Bachelor of Business Administration (BBA) Concentration:, Accounting
Broward Community College
Associate of Arts (A.A.), Business Administration and Management, General
Interval International September 2012 - Present
Trooval August 2009 - July 2012
LCH Hospitality Consultants, LLC October 2008 - July 2012
Tempus Resorts International February 1998 - July 2008
Westgate Resorts 1997 - 1998
Richfield Hospitality Services 1982 - 1997
Mariners Inn Resort 1986 - 1987
Sheraton Maitland Hotel and Towers 1985 - 1986
Sheraton World Resort 1982 - 1985
Skills
Strategic Planning, Web Marketing, CRM, Start-ups, Strategic Partnerships, Hospitality Industry, Marketing, Email Marketing, Online Marketing, Management, Public Relations, Sales, Program Management, Strategy, Leadership, Social Media, Sales Management, Entrepreneurship, Analytics, Marketing Communications, Integrated Marketing, Budgets, Pre-opening, Training, Pricing, B2B, Marketing Management, Market Planning, Sales Operations, Event Management, Trade Shows, Tourism
Education
Barry University
Bacheor of Science, Marketing and Management with Minor in Economics and Spanish
Miami Norland Senior High School
Orlando2Vegas July 2008 - Present
Westgate Resorts March 2008 - Present
Miami2Vegas.com March 2008 - Present
Orlando2Vegas.com January 2008 - Present
BMI - WinterKill Music Publishing July 2002 - Present
Recording Artist November 1992 - Present
Broadcast Music, Inc. 2002 - 2009
Diamond Resort International February 2000 - October 2005
Global Struggle September 1993 - December 1994
Linetel Communications March 1990 - June 1993
Skills
Event Management, Music Production, Entertainment, Event Planning, Social Media, Music, Marketing, Sponsorship, Management, Recording
Education
Central State University 1992 — 1994
Associates, philosophy
Wayne County Community College 1990 — 1992
Associates, Business, Communications
Central State University
Communications/Business Major
Wayne County Community College
Business/Communications Associates Degree
IBM November 2013 - Present
Chairman Intl Conferences January 2003 - Present
Editorial Board Intl Journal Revenue & Pricing Mgt January 2000 - Present
IBM December 2012 - November 2013
Melco Crown Entertainment February 2011 - September 2012
Westgate Resorts July 2009 - May 2010
SAS Institute November 2007 - July 2009
Harrahs Entertainment now known as Caesars Entertainment Corporation June 2002 - October 2007
Profit Optimization Strategies January 1994 - June 2002
Norwegian Cruise Lines 2000 - 2000
Skills
Loyalty Marketing, Customer Relations, Pricing, Revenue Management, System Design, System Architecture, Market Research, Customer Loyalty, Customer Retention, Customer Acquisition, Customer Insight, Pricing Strategy, Pricing Analysis, Advanced Pricing, Market Pricing, Pricing Policy, Marketing Strategy, Marketing Research, Marketing Management, Yield Management, CRM software, Building Customer..., Economics, Analysis, Business Analysis, Competitive Analysis, Data Analysis, Analytics, Market Analysis, Software Design, Revenue, Profit Improvement, Profit Maximization, Revenue Analysis, CRM, Customer Service, Strategy, Brand Loyalty, Program Management, Segmentation, E-commerce, Forecasting, Integrated Marketing, Leadership, Database Marketing, Executive Management, Business Development, Predictive Analytics, Loyalty Programs, Business Strategy
Education
Columbia University - Graduate School of Business
Executive Education, Leading Strategic Growth and Change
University of Colorado at Denver 1982 — 1984
Executive MBA, Executive MBA
Phillips Andover Academy 1970 — 1974
Graduated with Sophmore College Standing, History, Classics
Brandeis University
Bachelor of Arts (B.A.), Political Science / Economics
Westgate Resorts May 2015 - Present
Student Computing Services September 2014 - Present
Victoria's Secret November 2013 - Present
Carowind's Amusement Park May 2012 - July 2012
Skills
Customer Service, Time Management, Teamwork, Social Media, Microsoft Word, PowerPoint
Education
Coastal Carolina University 2012 — 2016
Public Health
PrimeLending, A PlainsCapital Company April 2014 - Present
WACO Title February 2014 - April 2014
Arvest Bank September 2008 - February 2014
New Era Bank December 2007 - July 2008
Westgate Resorts June 2005 - December 2006
Skills
Excellent Customer..., Microsoft Office, Microsoft Excel, Microsoft Word, Argo, E3, Loan processing, Loan pricing, Loan Servicing, Home Equity Loans, consumer Lending, Mortgage Lending, FHA, VA loans, Mortgage Banking, Banking, FHA financing, Credit, Retail Banking, USDA, Notary Public, 10 Key, First Time Home Buyers, Deposits, Investment Properties, Customer Service, Mortgage Servicing, Sales, Outlook, Teller Operations, Real Estate Transactions, Condos, Data Entry, Time Management, Team Building, Residential Homes, Marketing, Referrals, Retail, Real Estate, Refinance, Consumer Lending, Residential Mortgages, Loan Origination, Loans, Loan Pricing, Foreclosures, Single Family Homes, Short Sales, Relocation
Education
National Academy of Beauty Arts-Farmington 2007 — 2007
Cosmetology License Class CA Missouri, Cosmetology/Cosmetologist, General, A
Ozarks Technical Community College 2004 — 2006
Microsoft Office Specialist (MOS) certification, Computer and Information Sciences, General
College of the Ozarks
Marriott Vacations Worldwide Corporation January 2015 - Present
Belhaven University February 2011 - July 2011
Bowerbank Income Tax & Accounting Services Tax Accountant September 2010 - April 2011
Embarq /Centrylink Small Business Sales October 2008 - October 2009
Westgate Resorts February 2008 - October 2008
Just For Divas and Gentlemen March 2004 - February 2008
Certified Automobile April 1998 - March 2007
Best Buy September 1996 - April 1998
Skills
Marketing, Team Building, Event Planning, Leadership, Strategic Planning, Customer Service, Budgets, Marketing Strategy, Sales, Management, Coaching, Training, Leadership Development, Event Management, Advertising, Account Management, Public Relations, Business Planning, Contract Negotiation, Organizational..., Direct Sales, B2B, Negotiation, Employee Relations, Business Strategy, Fundraising, Microsoft Word, Employee Training, Spanish, Hospitality, Community Outreach, Proposal Writing, Project Planning, Marketing Communications, PowerPoint, Strategy, Nonprofits, Entrepreneurship, Public Speaking, Inventory Management, New Business Development, Microsoft Office, Staff Development, Pricing, Sales Operations, Small Business, Social Media, Social Media Marketing, Team Leadership, Teamwork
Education
Belhaven College 2009 — 2011
Bachelor of Science (B.S.M.), Business, Management, Marketing, and Related Support Services
Kaplan University June 2013 - Present
Burger King/Magic Burgers, LLC February 2009 - June 2013
Westgate Resorts June 2007 - November 2008
Skills
Training, Budgets, Business Development, Coaching, Customer Service, Payroll, Policy, Team Building, Sales Management, Microsoft Office, Leadership, Recruiting, Management, Sales, Customer Satisfaction, Leadership Development, Staff Development, Process Scheduler, Administration, Call Centers
Education
Kaplan University
Graduate Certificate, Accounting
UNIVERSIDAD LIBRE
Business Engineer (US equivalent Bachelor of Science, Business
University of Phoenix
Master, Business Administration
Centreville High School August 2013 - Present
Utah Grizzlies November 2012 - April 2013
Los Angeles Angels of Anaheim May 2012 - September 2012
Aznar Chiropractic September 2010 - May 2011
The Homestead Resort September 2007 - August 2010
Westgate Resorts December 2009 - April 2010
Skills
Licensed Athletic..., Certified Athletic..., Licensed Massage..., Certified CPR & First..., Certified Emergency..., Athletics, Therapeutic Massage, Sports, Fitness, Fitness Training, First Aid, Injury Prevention, Athletic Training, Sports Massage
Education
Weber State University 2011 — 2013
Master of Science in Athletic Training, Athletic Training/Trainer, 4.0
Brigham Young University 2007 — 2010
Bachelor of Exercise Science, Exercise Science
Hawaii Healing Arts College 2006 — 2006
Certificate, Massage Therapy/Therapeutic Massage
Brigham Young University - Hawaii 2004 — 2005
General Studies, General
Antigua & Barbuda Chamber of Commerce & Industry Ltd May 2015 - Present
Worldwide Water Technologies Inc July 2013 - Present
Liberty Tax Service January 2011 - April 2012
northern leasing systems March 2009 - July 2011
Westgate Resorts April 2006 - September 2008
Skills
Type 50 wpm, MS Office...
Education
Borough of Manhattan Community College 1993 — 1997
Business Management(A.A.S), Business Management
Westchester Community College
(8) Week Certificate Program, Intergrated Applications for Todays Environment
Westgate Resorts September 2014 - Present
Global January 2013 - Present
Fitness First May 2005 - August 2012
Gold's Gym 2000 - 2005
Elite Gym May 1998 - October 1999
Skills
Management, Personal Training, Leadership, Fitness, Weight Training, Fitness Training, Recruiting, Sales Management, Marketing, Endurance, Sales, Nutrition, Functional Training, Sports Nutrition, Professional Mentoring, Customer Service, Strength Training, Personal Development, Wellness, New Business Development, Sports, Sales Presentations, Business Strategy, Sales and Marketing, Judo and Jiu-Jitsu..., Body Guard, Business Coaching, Executive Coaching, Sports Coaching, Real Estate Development, Real Estate Financing, Corporate Real Estate, International Real..., Real Estate License
Education
Climer School of Real Estate 2014 — 2014
Sales associate, Real Estate Development
Broward Community College 2000 — 2002
physical education, Personal Trainer
Dinamica 1994 — 1996
third degree of education
Johnson & Johnson 2008 - 2012
Cumulus Broadcasting January 2005 - March 2008
Westgate Resorts January 2004 - December 2004
Skills
Marketing Strategy, Sales Management, New Business Development, Account Management, Cold Calling, Sales, Google Analytics, Advertising, Lead Generation, Direct Marketing, Marketing, Selling, B2B, Sales Process, Direct Sales, Online Advertising, Social Media Marketing, Marketing Communications, Leadership, Strategy, Online Marketing, Business Development, SEO, Social Networking, Management, Email Marketing, Salesforce.com, Sales Operations, CRM, Strategic Partnerships, Market Research, Market Planning, Sales Presentations, Competitive Analysis, Product Marketing, Customer Retention, Marketing Management, Digital Marketing
Education
Clemson University 1998 — 2002
Business, Business
Holiday Inn Express & Suites March 2013 - Present
Southern Coast Vacations June 2012 - October 2012
Westgate Resorts June 2008 - August 2011
Education
Coastal Carolina University 2011 — 2012
Bachelor of Arts (BA), Sociology
Coastal Carolina University 2005 — 2009
Bachelor of Science (BS), Business Administration
Orange Lake Resorts, Holiday Inn Club Vacations September 2015 - Present
Osceola County Republican Executive Committee October 2014 - Present
ISPI September 2014 - Present
Bonnie Aylor Consulting May 2008 - Present
Capella University May 2014 - Present
Westgate Resorts 2014 - 2014
Westgate Resorts 2014 - 2014
University of Maryland University College June 2010 - 2014
Naturecoast Native Plant Society May 2009 - November 2013
HSN September 2012 - October 2013
Skills
Environmental Permitting, Permitting, Air Permitting, Courts, court documents..., Legal Research, Legal Writing, Legal Services, Legal Support, Legal Compliance, Grants, consumer/client survey..., Consultancy, Process Consulting, Library Research, Internet Research, Internet Services, Internet Explorer, Social Media, Social Networking, Social Media Marketing, Social Networking Sites, Website Development, Website Building, Website Management, Website Redesign, Crystal Ball, Crystal Reports, Database Design, Westlaw, LexisNexis, Technical Writing, waterflow data analysis, baghouse data analysis, illicit discharge..., facilities,..., mapping with GIS,..., BMP, Watershed Management, CEU Administration C, CEU Administration..., Conservation, Forest Management, Environmental Policy, Environmental Science, Environmental Compliance, Environmental Auditing, Invasive Species..., Certified Outings..., Environmental Education
Education
Capella University 2014 — 2017
Doctor of Philosophy (Ph.D.), Business Management; Strategy and Innovation
University of Maryland University College 2013 — 2014
Master of Business Administration (M.B.A.), Executive Business Administration, Management and Operations, 3.53
University of Maryland University College 2010 — 2012
Master of Science, Environmental Management, PSM, MSEM, 3.43
University of South Florida 2008 — 2009
B.A, Criminology, 3.65
University of South Florida 2004 — 2007
B.S., Environmental Science and Policy
Pasco Hernando Community College 2000 — 2003
A.A, Natural Science and Mathematics
Barista June 2013 - Present
Westgate Resorts August 2012 - May 2013
Key West Grill March 2009 - August 2012
Coastal Uncorked December 2010 - May 2011
Education
Coastal Carolina University 2008 — 2012
Bachelor of Arts, Communications; Journalism
Travel Group Marketing April 2006 - Present
Holiday Inn Maingate West (Now Baymont Inn Celebration) September 2005 - July 2006
Westgate Resorts April 2001 - September 2005
Skills
Yield Management, Resorts, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Menu Development, Hospitality, Hiring, Pre-opening, Banquets, Front Office, Rooms Division, Micros, Property Management..., Food & Beverage, Supervisory Skills, Fine Dining, Convention Services, Culinary Skills, Restaurant Management, Online Travel, Concierge Services, Hotel Booking, Meeting Planning, Spa, Opening Hotels, Tourism, Catering, Leisure, Timeshare, Leisure Travel, Restaurants
Education
Ashford University 2009 — 2013
Bachelor of Arts (B.A.), Public Relations and Marketing
Haines City High School 1999 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates
Self Employed March 2007 - September 2012
Westgate Resorts March 2007 - September 2008
Perot Systems Government Services September 2006 - February 2007
Crown Consulting August 2003 - September 2006
Management Support Technology, Inc. April 2002 - August 2003
Advanced Management Technologies, Inc. May 2001 - October 2001
Advavced Management Technology, Inc August 1998 - April 2001
CACI International Inc September 1997 - August 1998
MTA, Inc August 1992 - July 1997
US Army July 1972 - July 1992
Skills
Program Management, Analysis, Process Improvement, Strategic Planning, Integration, Business Process..., Project Planning, Change Management, MS Project, PMP, SDLC, Management, Leadership, Troubleshooting, Requirements Analysis, Microsoft Project, Information Technology, Training, Project Management
Education
George Mason University 1983 — 1987
MS, Information Systems
Central Michigan University 1968 — 1972
BS, Accounting
Amazing Pictures, Colorvision April 2014 - April 2015
SeaWorld Orlando May 2012 - March 2015
Connextions July 2009 - November 2013
Westgate Resorts February 2007 - October 2008
Christian Care Medi-Share October 2005 - January 2007
Freeze Frame / Discovery Cove 2001 - 2004
Skills
Photography, Dreamweaver, Graphic Design, Photoshop, Adobe Creative Suite, Adobe Acrobat, Art Direction, Illustration, Image Manipulation, Microsoft Word, Creative Direction, PowerPoint, Brochures, Posters, Digital Photography, Direct Mail, Image Editing, Graphics, QuarkXPress, Employee Benefits, Branding & Identity, Multimedia, Layout, WordPress, Newsletters, Call Centers, Packaging, Desktop Publishing
Education
Art Institute of Philadelphia
Associate's degree, Commercial Art, Photography, Fashion Illustration
Nether Providence High School
Art, Business
Valencia Community College
Computer Graphics, General Studies
Westgate Resorts March 2014 - Present
Self-employed February 2010 - Present
National Football League February 2010 - Present
Wyndham Vacation Ownership April 2013 - February 2014
National Football League February 2010 - February 2011
Skills
Sports, Event Management, Radio, Television, Social Media Marketing, Event Planning, Social Networking, Entertainment, Football, Sports Management, Public Relations, Social Media, Public Speaking, Marketing, Advertising, Blogging, Broadcast, Broadcast Television, Camera, Coaching, Corporate Events, Creative Writing, Digital Media, Editing, Facebook, Film, Final Cut Pro, Fundraising, HD Video, Journalism, Leadership, Live Events, Marketing Strategy, Media Relations, Multimedia, Music, NFL, New Media, Nonprofits, Photography, Press Releases, Sales, Sponsorship, Sports Marketing, Video, Video Editing, Video Production
Education
Art Institute of Fort Lauderdale 1979 — 1983
Bachelors, Business Administration/Broadcasting
Professional Football Ultimate Fan Association
The Bauman Group March 2015 - Present
JetBlue Airways January 2014 - Present
US Navy December 2009 - Present
Virtual Network Service January 2006 - September 2008
Westgate Resorts January 2005 - January 2006
Choice Hotels International - Clarion Hotel & Conference Center Orlando January 2004 - December 2004
Hyatt Hotels Corporation - Amerisuites Orlando Airport February 2003 - November 2003
Skills
Customer Service, Spanish-speaking, Security, Security Clearance, Management, Instructor-led Training, Hospitality Industry
Education
American InterContinental University 2007 — 2008
A.A.B.A., Business Administration
Valencia College 2002 — 2003
Political Science and Government
Office of the State Attorney, 18th Judicial Circuit, Florida January 2015 - May 2015
James F Kozlowski PA August 2012 - December 2012
Westgate Resorts September 2009 - July 2012
Skills
Legal Research, Legal Writing, Trials, Motions, Westlaw, LexisNexis, Analysis, Microsoft Office, Research, Time Management, Administration, PowerPoint, Criminal Procedure, Evidence, Courts
Education
Barry University - Dwayne O. Andreas School of Law 2013 — 2015
Juris Doctor (J.D.), 3L
University of Central Florida 2009 — 2011
Bachelor’s Degree, History
Santa Fe College 2006 — 2008
Associate’s Degree, Architecture
Edgewater 2002 — 2006
High School
Westgate Resorts February 2003 - Present
Westgate Resorts April 1999 - March 2003
Skills
Training, Employee Relations, Human Resources, Sales, Recruiting, Performance Management, Hospitality, Payroll, New Hire Orientations, Onboarding, Hiring, Employee Training, Benefits Administration, Leadership Development, Succession Planning, Customer Service, Customer Satisfaction, Hotels
Education
IFREC Real Estate School 1998 — 1998
Real Estate License, Real Estate
City Colleges of Chicago-Wilbur Wright College 1990 — 1991
General Studies
Westgate Resorts May 2014 - January 2015
Daniel Corporation January 2012 - March 2014
PTA Waterford Elementary August 2011 - June 2013
United States Postal Service April 1999 - May 2006
Skills
Team Building, Customer Service, Sales, Strategic Planning, Microsoft Excel, Windows, Public Speaking, Networking, Microsoft Office, Microsoft Word, English, Marketing, Management, Retail, Administrative..., PowerPoint
Education
Bemidji State University
Liberal Arts
Utah Broadband December 2012 - Present
Groove Satellite & Entertainment April 2012 - December 2012
Westgate Resorts March 2001 - April 2012
Westgate Resorts March 2001 - April 2005
Westgate Resorts June 2001 - June 2004
Westgate Resorts February 2001 - June 2004
Westgate Resorts December 2001 - February 2003
Unibase technologies 1997 - 2001
Skills
Networking, Troubleshooting, Customer Service, Technical Support, Software Installation, Project Management, Team Leadership, Management, Training, Call Centers, Telecommunications, Hardware, Team Building, Leadership, Sales, Computer Hardware, Hospitality, VoIP, Security, Negotiation, Computer Software..., Call Center Development, Customer Satisfaction, Mitel 3300, Telecommunications..., Peer Mentoring, Property Management..., Call Accounting, Voice & Data Convergence, Professional..., Dependable Team Player, Integrity, Hospitality Industry, Close Attention to..., Hiring, Access, Active Directory, Switches, Windows, Technical Writing, Project Planning, Employee Training, Radio Broadcasting, Wireless Networking, Policies & Procedures..., Proactive Monitoring, Team Motivation, Cat5, RF Planning, Non-profit Volunteering
Education
Control4 2009 — 2010
Certified Commercial & Residential Installer Tier II, Automation Engineer Technology/Technician
Johnson Controls 2010 — 2011
HVAC METASYS Extended Architecture Administrator
Microsoft 2001 — 2003
MSN Internet Tech Support Tier III
Alta High School 1991 — 1994
Advanced Placement, Principles Honor Roll
California Polytechnic State University-San Luis Obispo 1991 — 1992
Computer Aided Drafting
Infinite Eminence Publications April 2012 - Present
Children's Home Society of Florida May 2015 - July 2015
NextGen Climate July 2014 - November 2014
University Inn at Emory November 2012 - June 2014
National Headquarters of the Southern Christian Leadership Conference November 2012 - May 2014
Universal Orlando Resort August 2011 - May 2012
City of Jacksonville May 2010 - July 2010
Daytona Beach Area CVB May 2009 - July 2009
Westgate Resorts May 2007 - August 2008
Skills
Leadership, Books, Editing, Blogging, Public Speaking, Social Media, Media Relations, Press Releases, Event Planning, Social Networking, Public Relations, Community Outreach, Research
Education
Bethune-Cookman University
Bachelor of Arts (BA), Mass Communication/Media Studies
Franks Air Conditioning June 2014 - Present
No Hassle Vacations February 2009 - February 2014
Westgate Resorts March 2008 - October 2008
Armani Exchange February 2008 - June 2008
Skills
Sales Management, Customer Service, Sales, Management, Inventory Management
Education
F.I.R.S.T. Institute (Florida Institute of Recording, Sound, and Technology) 2014 — 2014
Certificate, Sound Engineering and Production
Mobile Technical Training 2005 — 2006
Mobile Electronics Certified Professional (MECP), Mobile Electronics
Westgate Resorts October 2014 - Present
USAF RETIRED December 1996 - November 2014
Skills
Military, Military Operations, Military Experience, Security Clearance, Operational Planning, Military Logistics, Command, DoD, Logistics Management, Army, National Security, Air Force, Defense, Force Protection, Intelligence Analysis, Weapons, Top Secret, Logistics, Military Training, Organizational...
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2014 — 2016
Harley-Davidson, Honda, Yamaha, Technician, Motorcycle Maintenance and Repair Technology/Technician
Columbia Southern University 2012 — 2014
Bachelor of Science (BS), Marketing/Marketing Management, General
Campbell University 2009 — 2011
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Blue House May 2014 - Present
Massage Envy January 2013 - March 2014
Stratford University January 2012 - January 2013
The Bozzuto Group April 2011 - September 2011
Coastal Carolina University January 2009 - December 2010
Westgate Resorts April 2010 - August 2010
Skills
Recruiting, Fundraising, Customer Service, Social Media, Leadership, Sales, Microsoft Excel, Event Planning, Client Billing, Accounts Payable, Marketing, Team Building, Event Management, Management, Social Networking, Customer Satisfaction, Social Media Marketing, Accounts Receivable, Public Speaking, Invoice Processing, Microsoft Office, Facebook, PowerPoint, Microsoft Word, Project Management, Strategic Planning, Networking, Employee Training, Meeting Planning
Education
Northern Virginia Community College 2014 — 2016
Associate’s Degree, Accounting
Coastal Carolina University 2009 — 2010
Bachelor of Science, Business Administration, Marketing
Northern Virginia Community College 2005 — 2007
Associate of Science, Business Administration
Slumberland August 2013 - August 2015
Wells Fargo Insurance Services November 2013 - June 2015
Sleep Number by Select Comfort August 2013 - October 2013
Royal Pet Inc. May 2013 - August 2013
Westgate Resorts February 2013 - May 2013
Walgreens May 2007 - February 2013
Arizona State University January 2007 - May 2008
Scottsdale Healthcare May 2003 - December 2004
Skills
Insurance, Customer Service, Long-term Customer..., Call Centers, Administrative..., Photoshop, Retail, Appointment Scheduling, Dreamweaver, Appointment Making, Typing, Microsoft Office, Adobe Acrobat, Jumbo, Vision software, Nexsure, Frontier, Computer-literate..., SketchUp, AutoCAD, HTML, Adobe Fireworks, ArchiCAD, Illustrator, 3D Studio Max, PowerPoint, InDesign, Mac OS X
Education
University of Phoenix 2011 — 2012
Masters of Business Administration
Arizona State University 2004 — 2010
Bachelors of Arts in Design Studies, Design Management
Carolina Copier June 2014 - Present
Best Buy June 2014 - February 2015
Self-Employed July 2000 - May 2014
Best Buy November 2013 - January 2014
King's Quarters Hotel March 2013 - August 2013
Westgate Resorts February 2013 - March 2013
Lodge of the Ozarks March 2011 - July 2011
New Jersey Sports and Exposition Authority June 2006 - July 2007
Skills
Computer Repair, Consumer Electronics, Mobile Phone Software, Cash Register, Computer Hardware..., Computer Hardware..., Computer Software..., Sales, Typing, Loss Prevention, Windows 7, Security, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Internet Explorer, Firefox, Google Chrome, Android, Mobile Phone Apps, Customer Service, Credit Card Transaction..., Windows
Education
Missouri State University 2012 — 2012
Bergen Community College 2005 — 2006
Not completed, Psychology, 3.5 GPA
Rutgers, The State University of New Jersey-Newark 2001 — 2003
Not completed, Neuroscience, pharmacology, and psychology in addition to required classes., 3.3 GPA
Clifton High School 1997 — 2001
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.7 GPA
The New You Church April 2014 - Present
National Payment Processing July 2010 - Present
Orange Lake Resorts, Holiday Inn Club Vacations April 2011 - November 2014
Elevate Orlando October 2008 - April 2011
Westgate Resorts June 2004 - September 2007
Gcs wireless December 2002 - June 2004
Youth for christ miami July 1999 - September 2002
Skills
Biblical Studies, Discipleship, Pastoral Care, Pastoral Counseling, Preaching, Religion, Spiritual Direction, Theology, Youth Ministry, Youth Mentoring, Public Speaking
Education
Belhaven University 2012 — 2016
Bachelor's degree, Bible/Biblical Studies
Digital Marketing Genie, Inc. http://digitalmarketinggenie.com/ September 2014 - Present
Social Jeanie January 2013 - Present
Cooking Queen October 2007 - 2013
A & L Craftsmen, Inc. August 2003 - December 2012
Westgate Resorts 1997 - 2004
Central Florida Investments, Inc 1996 - 1997
Electro-Mechanical Corporation 1994 - 1996
C & H Landscaping 1990 - 1994
Wallenberg Development 1987 - 1990
Suplee & Shea, P.A. 1985 - 1987
Skills
Cooking, Teaching, Accounting, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Event Management, Management, Project Management, Training, Instructor-led Training, Communication Training, Small Business, Business Process..., Team Leadership, Team Management, Goal-driven leader, Self-driven, Computer Software..., Project Management..., Microsoft PowerPoint..., Microsoft Office..., Fundraising, Social Media Marketing, Facebook, Facebook Marketing, Facebook Fan Page..., Twitter, Twitter Strategies, LinkedIn, Leadership, Time Management, Team Building, Leadership Development, Entrepreneurship, Process Improvement, New Business Development, Budgets, Customer Service, Marketing, Public Speaking, Social Networking, Social Media, Social Media Measurement, Social Media Consulting, Social Media Blogging, Online Marketing, Access, Sales
Education
Central Michigan University 1991 — 1994
Bachelor of Business Administration (B.B.A.), Accounting and Computer Science
Le Cordon Bleu College of Culinary Arts-Orlando 2011 — 2012
Kipas Holding February 2015 - Present
Westgate Resorts August 2012 - May 2014
North Pacific Seafoods, Inc. June 2011 - October 2011
Education
Erciyes Üniversitesi 2006 — 2012
Bachelor's degree, Economics
FareStart June 2015 - Present
YWCA of Seattle, King County, Snohomish County November 2012 - November 2014
Venus Liza November 2002 - November 2014
Westgate Resorts October 2002 - February 2010
Universal Studios October 2001 - October 2002
Skills
Event Planning, Training, Public Relations, Public Speaking, Microsoft Office, Management, Customer Relations, Sales, Brand Management, Customer Service, Access, Community Outreach, Social Networking, Strategic Planning, Inventory Management, HTML, Nonprofits, Retail Sales, Merchandising, MS Access, Visio, SQL, Microsoft SQL Server, Social Media, Cloud Computing, Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, Troubleshooting, Tutoring, Web Design, Database Administration, Database Development, Microsoft SharePoint, Sales Presentations
Education
Bellevue College 2012 — 2015
Associate's Degree, Information Technology
Westgate Resorts May 2013 - Present
Premium Properties Real Estate Services November 2012 - July 2014
Lake Shore Country Club May 2009 - September 2009
Northlink College July 2008 - October 2008
Skills
Entrepreneurship
Education
Florida Real Estate Learning Center 2012 — 2012
Real Estate Principles and Laws
Cape Peninsula University of Technology
Food and Bev, Food and Beverage
Exchange Points Club December 2014 - Present
Westgate Resorts June 2011 - December 2014
Skills
Typing, Microsoft Excel, Microsoft Word, QuickBooks, Payroll, Customer Service, Skilled Multi-tasker, Payment Card Processing, Filing, Management, Office Administration, Office Management, Microsoft Office, Training
Education
Westside Tech 2009 — 2010
Medical Admin, Medical
Rare June 2015 - Present
Westgate Resorts June 2011 - June 2015
Westgate Resorts November 2010 - June 2011
Champlain College Publishing March 2010 - May 2010
Champlain Theatre June 2009 - May 2010
TJ Maxx April 2008 - March 2010
Skills
Layout, Branding & Identity, Publications, Graphic Design, InDesign, Adobe Creative Suite, Illustrator, Mac, Photoshop, Logo Design, Typography, Art Direction, Graphics, Advertising, Social Media Marketing, Posters, Newsletters, Creative Direction, Email Marketing, Brochures, Copywriting, QuarkXPress, Dreamweaver, Flyers, Adobe Acrobat, Illustration, Corporate Branding, Image Manipulation, Web Design, Direct Mail, Brand Development, Corporate Identity, Photography, User Interface Design, Business Cards, Multimedia
Education
Champlain College 2006 — 2010
Bachelor of Science, Multimedia and Graphic Design
Livermore Falls High School 2002 — 2006
High School Diploma
Self Employed Independent Peoplesoft Consultant 1997 - Present
Westgate Resorts October 2001 - June 2011
Price Development Company September 1982 - 1991
Skills
Instructed Shotokan..., Sales, Team Building, Sales Management, Management
Education
Brigham Young University 1977 — 1978
Sociology
Westgate Resorts April 2014 - Present
Marriott Autograph Collection/ The Castle Hotel Orlando October 2013 - December 2013
Wyndham Worldwide September 2013 - December 2013
Starwood Hotels & Resorts/ Walt Disney World Swan and Dolphin Resort August 2009 - July 2013
Epping Forest Yacht Club February 2009 - October 2009
Ruby Tuesday July 2003 - October 2009
Seminole Hard Rock Hotel & Casino Tampa April 2006 - November 2008
Skills
Bartending, Customer Service, Fine Dining, Food & Beverage, Hospitality Industry, Hospitality, Micros, Hotels, Resorts, Restaurants, Pre-opening, Food Service, Menu Development, Food Safety, Food
Education
Artistic Nails and Beauty Academy 2005 — 2006
Cosmetology License, Cosmetology/Cosmetologist
Temple Heights High School 2001 — 2003
High School Diploma
YP March 2012 - Present
Westgate Resorts June 2005 - November 2010
Skills
Sales Management, Sales Operations, Direct Sales, Sales Process, Sales, Customer Service, Web Services, Mobile Internet, Strategic Planning, Public Speaking, Public Relations, Advertising, Online Advertising, Advertising Sales, Marketing Strategy, Marketing Communications, Online Marketing, Marketing, Closing Abilities, Consulting, Google Adwords..., Presentation Skills, Sales Presentations, Presentations
Education
Indiana Bible College
Theology/Music
Roane State Community College
Business, Management, Marketing, and Related Support Services
YOKOMURO NISSAN July 2012 - Present
Self Employed Automotive Technician January 2008 - Present
Bella Group January 2011 - July 2012
Autogrupo PR March 2009 - January 2011
Westgate Resorts 2005 - 2006
Disney Parks & Resorts January 2003 - January 2005
Skills
General Automotive., Nissan, Chrysler, Computer Software..., Customer Service, Customer Satisfaction, Fully bilingual English
Education
Mech-Tech College LLC 2007 — 2008
Associate’s Degree, Automobile/Automotive Mechanics Technology/Technician
Gateway High Shool 2002 — 2004
High School Diploma
AWA Medical Supplies, Inc. January 2012 - July 2015
Genesis HealthCare November 2010 - July 2011
Feltrim International/Tuscana Property Management April 2010 - June 2010
Westgate /Resorts November 2006 - December 2008
Contempo Group & Island One Resort January 2006 - September 2006
Dixie Stampede, LLC December 2002 - July 2005
AFA Protective Systems, Inc. October 1984 - November 2001
Skills
Journal Entries, Accounts Receivable, Accounts Payable, Account Reconciliation, Accounting, Payroll, Invoicing, Auditing, Financial Analysis, Credit, Customer Service, General Ledger, Financial Reporting, QuickBooks, Microsoft Excel, Great Plains Software, PeopleSoft
Education
Naugatuck Valley Community College 2014 — 2016
Associate's degree, Human Services/Social Work
Borough of Manhattan Community College 1982 — 1984
Accounting
Elam Real Estate March 2015 - Present
Keller Williams June 2014 - March 2015
National Seating & Mobility November 2013 - February 2014
Accelerated Learning Center, Inc. October 2013 - November 2013
Outdoor Traveler Destinations March 2012 - February 2013
Westgate Resorts July 2012 - November 2012
Wyndham Vacation Ownership July 2010 - March 2012
U.S. Department of Commerce April 2010 - August 2010
Boy Scouts of America January 2007 - June 2010
Keller Williams Realty June 2005 - November 2008
Skills
Customer Service, Public Relations, Microsoft Office, Strategic Planning, Microsoft Excel, Sales, Non-profits, Microsoft Word, Social Media, Outlook, Social Networking, PowerPoint, Training, Marketing, Leadership
Education
Tennessee State University 2009 — 2010
M.ed. - 12 hours completed, Educational Technology
National Center for Paralegal Training 1994 — 1994
Certificate, Legal
Savannah College of Art and Design 1990 — 1992
BFA, Photography, Art History
College of Charleston 1988 — 1989
English
Myrtle Beach High School 1985 — 1988
Harmony Town Square Marketplace September 2014 - Present
Arnold Palmer’s Bay Hill Club & Lodge April 2013 - September 2014
Best Choice Specialty Food Company May 2008 - April 2013
Westgate Resorts June 2007 - May 2008
Best Choice Specialty Company, Inc. July 2006 - July 2007
Wyndham Lake Buena Vista August 2004 - July 2006
Sheraton Vistanna Resort 2003 - 2004
A. P. Bay Hill Club & Lodge 2001 - 2003
Gaylord Palms Resort 2000 - 2001
Weyand Foods 2000 - 2001
Skills
Purchasing/Procurement, Contract..., Hospitality Management, Strategic Sourcing, Hospitality Industry, Hotel Management, Cost Reduction..., Hotels, Resorts, Restaurants, Food & Beverage, Operations Management, Project Management, Food Service, Project Planning, OS&E, FF&E Procurement, Standards Compliance, Vendor Relationships, Opening Hotels, Supply Management, Inventory Control, Leadership, Coaching, Microsoft Office, Microsoft Excel, Microsoft Word, adaco, Stratton Warren, birchstreet systems, Hotel Administration, Catering, Revenue Analysis, Contract Negotiation, Food Safety, Purchasing, Forecasting, Hiring, Sales, Team Building, Procurement, Food, Banquets, Budgets, Adaco, Cost Control, Process Scheduler, Hospitality, Pre-opening, Inventory Management
Education
Camden County College 1974 — 1976
Business, Certifed Purchasing Manager
Westgate Resorts August 2015 - Present
Westgate Resorts September 2015 - Present
PJECTS November 2014 - Present
M2 SYSTEMS CORPORATION February 2015 - July 2015
CollaborateMD February 2014 - February 2015
BBVA Compass September 2013 - February 2014
Via Indigo December 2011 - September 2012
NPO Pakistan January 2011 - August 2011
Skills
MySQL, Java, Oracle, JavaScript, XML, Objective-C, Microsoft Office, Leadership, Management, Public Speaking, Project Management, High Organizational..., jQuery, Spring, jQuery Mobile, Turbo C++, History, Computer Science, Swift, iOS8, JSON, Spring MVC, Hibernate, CSS, C++, Node.js, Linux Server, SASS, Spring Framework
Education
Bethany College 2008 — 2013
Bachelor of Arts (B.A.), Political Science and Government
lahore american school
Westgate Resorts Broker/ OwnerSilver Lining Realty, LLCJuly 2007 - Present
McCar Homes October 2006 - November 2008
Homelife Communities April 2003 - November 2006
Skills
Relocation, Condos, Investors, Property Management, ABR, REO, Foreclosures, Single Family Homes, New Home Sales, Listings, First Time Home Buyers, Luxury, Real Estate Development, Real Property, Rentals, Contract Negotiation, HUD, New Homes, Seller Representation, Selling, Sales
Education
Rollins College 2014 — 2015
Paralegal Certification, Paralegal
University of Phoenix-Atlanta Campus 2004 — 2006
M.B.A., Business
California State University-Fresno 1992 — 1997
Bachelor of Arts (B.A.), Psychology
Greystar June 2009 - Present
UDR, Inc. May 2005 - June 2009
Westgate Resorts 2003 - 2005
Marriott International 2000 - 2001
Education
Clemson University 1995 — 1998
BS
Glass Horse Films, LLC May 2013 - Present
Real Stream Productions, LLC April 2012 - April 2013
Tempo Enterprises 2008 - 2009
Rosendin Electric 2007 - 2007
Westgate Resorts 2006 - 2007
Family Eyecare 2003 - 2006
Skills
Customer Satisfaction, Inventory Management, Program Management, Management, Customer Service, Leadership, Analysis, Public Relations, Screenwriting, Social Media, Film Production, Film, Video Production, Feature Films
Education
Academy of Art University 2007 — 2009
Associate of Arts Degree, Motion Pictures and Television (MPT)
Virginia Commonwealth University 2002 — 2006
Virginia Commonwealth University 2002 — 2006
Virginia Commonwealth University
Business Administration / Management
Avalon Town Center Realty, LLC October 2010 - June 2012
Connect Realty - Team USA August 2010 - October 2010
Westgate Resorts May 2008 - February 2010
Skills
Short Sales, Real Estate Transactions, Real Estate, Buyers, Sales, Sellers, REO, Investment Properties
Education
Dover Business College 2000 — 2001
Medical Insurance Specialist, Billing and Coding
Bergen Community College 1999 — 2000
Liberal Arts
Orange Lake Resorts, Holiday Inn Club Vacations December 2011 - April 2014
TekPartners July 2009 - December 2011
Intuitive Logic January 2009 - July 2009
Westgate Resorts July 2000 - April 2008
Sunterra Resorts February 1998 - June 2000
Orange Lake Resorts, Holiday Inn Club Vacations October 1996 - February 1998
Vistana Resort March 1990 - October 1996
Skills
Java, PL/SQL, SSIS, SSRS, Microsoft SQL Server, Oracle SQL Developer, Flex, Eclipse
Education
Central Connecticut State University
Bachelor of Applied Science (B.A.Sc.), Mathematics
FTD Sr Database DeveloperEpsilonJuly 2013 - Present
Luxottica Retail October 2011 - June 2013
Messer Construction Co. August 2011 - October 2011
GE Aviation November 2010 - July 2011
FTD Inc. April 2006 - April 2008
Orbitz Worldwide August 2005 - November 2005
Westgate Resorts June 1999 - July 2005
Education
Andhra University 1992 — 1996
BE, Engineering
Westgate Resorts March 2014 - Present
Tervis April 2012 - February 2014
Datamax - O'Neil Corporation August 2008 - December 2011
Starwood Vacation Ownership June 2007 - February 2008
Starwood Vacation Ownership December 2005 - June 2007
American Express March 2001 - February 2004
American Express June 1996 - March 2001
American Express April 1994 - June 1996
Schering Plough May 1988 - March 1994
Skills
Market Research, Customer Insight, Segmentation, Strategy, Positioning, Marketing Research, Management, Cross-functional Team..., Analysis, CRM, Product Management, Focus Groups, Customer Satisfaction, Product Development, Pricing, Interviews, B2B, Leadership, Mystery Shopping
Education
College of Saint Elizabeth 1986 — 1988
Bachelors of Science, Business Management
County College of Morris 1983 — 1985
Associates of Science, Business Administration
Westgate Resorts October 2014 - Present
The Travel Box International,LLC. August 2014 - Present
central florida investments June 2004 - September 2014
Skills
Selling, Account Management, Negotiation, Contract Negotiation, Direct Sales, Real Estate, Cold Calling, Team Building, Investment Properties, Team Leadership, Budgets, Customer Satisfaction, Customer Service, Leadership, Management, Marketing, Public Relations, Sales, Sales Management
Education
Catawba College 1995 — 1998
Adventist Health System March 2015 - Present
Adventist Health System 2013 - March 2015
Adventist Health System 2013 - 2014
Florida Hospital September 2005 - October 2013
Florida Hospital 2006 - 2008
Westgate Resorts October 2000 - September 2005
Westgate Resorts 1999 - 2005
Skills
Team Leadership, Strategic Planning, Healthcare Information..., Team Building, Process Improvement, Hospitals, Change Management, Healthcare, HL7, Management, HIPAA, Computer Hardware, Budgets, EMR, Project Management, EHR, SDLC, Visio, Healthcare Management, Software Documentation, Informatics, Customer Service, Integration, Program Management, Leadership
Education
Andrews University 1988 — 1992
Bachelor of Technology (BTech), Electrical and Electronics Engineering
Darden Restaurants March 2008 - Present
Orange County Government January 2003 - March 2008
Qatalys October 2001 - December 2002
Westgate Resorts May 2000 - May 2001
Skills
Business Analysis, Business Intelligence, Vendor Management, SharePoint, Visio, SDLC, Customer Service, Requirements Analysis, Access, Process Improvement, Leadership, Team Leadership, Data Analysis, Analysis
Education
Andhra University 1997 — 1999
M.B.A, Finance
www.americanjobjourney.com December 2011 - Present
Montgomery County February 2012 - March 2015
Maryland Transit Administration October 2008 - February 2012
Baltimore Department of Transportation November 2007 - October 2008
Baltimore City Department of Planning 2006 - 2007
Westgate Resorts 2004 - 2005
Alabama A&M University 2004 - 2005
LG Electronics 2004 - 2005
West Teleservices 2000 - 2004
Skills
Transportation Planning, GIS, Public Speaking, Community Development, Database Management, Call Center Management, Call Center Development, Customer Care, Grant Management, Capital Budgeting, Training, Project Management, Grants, Customer Service, Database Admin, Project Planning, Program Management, Strategic Planning, Community Outreach, Analysis, Research, Call Centers, Policy, Urban Planning, Management, Budgets, Zoning, Policy Analysis, Economic Development, Process Improvement, Land Use Planning, Strategy, Strategic Communications
Education
Morgan State University 2006 — 2009
Masters, City and Regional
Alabama Agricultural and Mechanical University 1995 — 2000
B.S., Finance
Alpha Phi Alpha, School for the Better Making of Men
Hammond High
Title Source January 2013 - Present
Appraisal Professionals, Inc. June 2002 - December 2012
LandAmerica November 1999 - June 2002
Westgate Resorts October 1996 - January 1999
Skills
FHA, Residential Homes, Insurance, Appraisals, Sales, Appraisers, Real Estate, Property, REO, Foreclosures, Mortgage Lending, Condos, Single Family Homes, Short Sales, Investment Properties, Investors, Selling, Sellers, First Time Home Buyers, Relocation, Real Estate Transactions, Real Property, HUD
Education
Auburn University 1991 — 1995
Spanish - International Trade
La Rosa Realty August 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - Present
Westgate Resorts October 2007 - July 2012
Skills
Sales, Real Estate, Investment Properties, Residential Homes, Negotiation, Contract Negotiation, Customer Service, Marketing, Event Planning, Team Building, Luxury, Microsoft Office
Education
City University of New York-John Jay College of Criminal Justice
Criminal Justice
JPMorgan Chase June 2013 - Present
Mye-Dash Consulting, Incorporated July 2008 - Present
Sears Home Improvement Products March 2007 - March 2013
Connextions 2005 - 2007
Third Party Verification, Inc (3PV) 2004 - 2005
Westgate Resorts 2003 - 2003
PRC 1999 - 2003
Skills
Call Center, Vendor Management, Team Building, Process Improvement, Workforce Management, Operations Management, Project Management, Team Leadership, Customer Experience, Program Management, Inbound Marketing, Customer Satisfaction, Customer Service, Change Management, Training, Coaching, Strategic Planning, Performance Management, Business Analysis, Call Centers
Education
Ambassador University 1992 — 1995
St. Petersburg College 1990 — 1991
Methodist University 1989 — 1990
Westgate Resorts May 2012 - Present
Westgate Resorts November 2007 - May 2012
Skills
Visual Basic, Visio, Access, Team Leadership, Budgets, Database Administration, Leadership, Operating Systems, Dreamweaver, Sports, Linux, Troubleshooting, Spanish Literature, Technical Support, Football, SDLC, JavaScript, Microsoft Excel, Customer Service, Databases, Management, Software Documentation, Microsoft SQL Server, Team Building, Photoshop, Computer Hardware, PL/SQL, PowerPoint, Data Warehousing, T-SQL, Data Analysis, Crystal Reports, Business Intelligence, Knowledge Sharing, World History, Oracle, Expert Systems, Microsoft Office, Microsoft Word, Database Design, Business Analysis
Education
Universidad Adventista Dominicana 1999 — 2003
Computer Science
Westgate Resorts October 2014 - Present
Vegas Retail Supply October 2013 - September 2014
Tangerine Office Systems November 2011 - October 2013
River City Petroleum February 2009 - March 2010
Skills
Account Management, Electronics, Product Marketing, Sales Management, Manufacturing, Key Account Management, Product Development, Product Management, Sales, Strategic Planning, Marketing Strategy, International Sales, Budgets, Semiconductors, New Business Development, Start-ups, Direct Sales, Cross-functional Team..., Solution Selling, P&L Management, Sales Operations, Salesforce.com, Sales Process, Competitive Analysis, Strategic Partnerships, Forecasting
Education
California Culinary Academy 1987 — 1989
Professional Chef Certification, Culinary Arts/Chef Training, Honor Graduate
Clark County Community College 1983 — 1986
Associate of Arts (AA), Food and Beverage Management
Westgate Resorts October 2012 - Present
Westgate Resorts January 2010 - October 2012
Westgate Resorts April 2007 - January 2010
Image Technical Services November 2004 - April 2007
Skills
SDLC, JavaScript, ColdFusion, HTML, MySQL, PHP, jQuery, XML, ActionScript, Databases, Adobe Creative Suite, MVC, Web Development, Photoshop, HTML 5, SEO, SQL, Microsoft SQL Server, REST, Graphic Design, HTML5
Education
Art Institute of Philadelphia 1998 — 2000
Computer Animation
LDS Employment Resource Center August 2008 - Present
Max S. Woodbury CPA January 2008 - Present
Westgate Resorts 2003 - Present
Great Sand Bay Estate January 2002 - Present
Woodbury & Company CPA, Inc. January 1975 - Present
Skills
Public Speaking, Account Management, Leadership Development, Leadership, Change Management, Team Building, Strategic Planning, Customer Service, Process Improvement, Management, Real Estate, Marketing Strategy, Business Strategy, Accounting, Recruiting, Marketing, Training, Microsoft Office, Budgets, Sales, Coaching, New Business Development, Program Management
Education
Ball State University 1959 — 1963
BS, Certified Public Accounting
Westgate Resorts January 2014 - Present
Westgate Resorts May 2008 - January 2014
Dillards March 2007 - November 2007
United States Air Force December 2001 - January 2006
US Air Force May 1999 - December 2001
Skills
Employee Relations, FMLA, Employee Relations..., Generalist Duties, WOTC, New Hire Processes, I-9 audits, Open Enrollment, Applicant Tracking..., Human Resources, SPHR, Employee Benefits, Kronos Timekeeping, E-Verify, Behavioral Interviewing, Labor Relations, Employee Handbooks, Employment Law, Employee Recognition, HRIS, Hiring, I-9 Compliance, Taleo, ADP HRB, ADP Payroll, Deferred Compensation, Compensation & Benefit, Affirmative Action, Benefits Administration, New Hire Orientations, PeopleSoft, Talent Acquisition, HRIS Database Management, Job Fairs, Temporary Placement, Background Checks, Workforce Planning, EEOC, EEO, Personnel Management, Job Descriptions, Onboarding, HR Policies, Kronos, College Recruiting, Succession Planning, Job Analysis, Exit Interviews, Management
Education
Central Michigan University 2013 — 2014
Master of Science (MS), MSA Human Resources
Saint Leo University 2000 — 2005
BA, Human Resources
Orlando Utilities Commission March 2014 - Present
Ultimate Software November 2010 - February 2014
Hilton Grand Vacations October 2007 - November 2010
Westgate Resorts March 2007 - October 2007
Souriau 2006 - 2007
Circuit City 2001 - 2002
CECOMSA- CENTRO ESPECIALIZADO DE COMPUTADORAS 2000 - 2001
Skills
Business Intelligence, Business Analysis, Customer Service, Cognos, Web Report Studio, Powerplay Transformer, Microsoft SQL Server, IIS, Technical Support, Technical Documentation, SQL, IBM Cognos Data Manager, Integration, ETL, Data Modeling, Analysis, Project Management, SDLC
Education
Universidad Adventista Dominicana 1996 — 2001
Computer Science
Universidad Adventista Dominicana 1996 — 2000
Computer Sciences, Business
Catamaran August 2014 - Present
Enova International October 2013 - September 2014
Westgate Resorts January 2012 - January 2013
Orange Lake Resorts, Holiday Inn Club Vacations January 2010 - January 2012
Skills
Customer Service, Marketing, Team Building, Public Speaking, Negotiation, Research, Management, Microsoft Excel, Social Media Marketing, Social Networking, Training, Strategic Planning, Leadership
Education
City Colleges of Chicago-Kennedy-King College 1992 — 1993
Business, Management, Marketing, and Related Support Services
Hilton Grand Vacations July 2015 - Present
FDV Marketing Solutions June 2014 - May 2015
Summer Bay Resort November 2010 - June 2014
Orange Lake Resorts January 2010 - November 2010
Wyndham Vacation Ownership July 2005 - November 2009
Hilton Grand Vacations June 2007 - August 2007
Westgate Resorts May 2005 - July 2005
TKR Property Services, Inc. March 2001 - August 2004
The Jewish Heritage for the Blind May 1991 - September 1996
Public Securities Association October 1987 - October 1991
Skills
Direct Marketing, Online Advertising, Marketing Strategy, Email Marketing, Marketing, Timeshare, Real Estate Transactions, System Design, System Administration, Administrative..., Advertising, Office Management, Telemarketing, Sales, Teamwork, Direct Mail
Education
Kingsborough Community College 1992 — 1993
Systems Design and Management
Brooklyn College 1992 — 1992
Desktop Publishing, Graphic Design
City University of New York-College of Staten Island 1975 — 1977
Business Science, Computer and Information Sciences, General
Our Lady of Perpetual Help High School 1971 — 1975
Montblanc April 2015 - Present
Montblanc September 2013 - August 2014
Westgate Resorts February 2013 - August 2013
Piquet Realty July 2012 - February 2013
Keller Williams Classic Realty - Orlando, FL May 2011 - March 2012
Pastelaria Viçosa Ltda May 2002 - July 2009
Pizzeria Viçosa September 2006 - March 2008
Skills
Sales, Real Estate, Negotiation, Microsoft Office, Real Estate Transactions, Real Estate Development, Investment Properties, Investors, Short Sales, Selling, Sales Management, Retail, Management, Strategic Planning, Business Strategy, Customer Service, Luxury, REO, SAP, International Business, Business Analysis, Finance, Corporate Finance, Import/Export Operations, Training, Marketing Strategy
Education
St. Thomas University 2015 — 2016
Master’s Degree, Master of International Business
UniCEUB - Centro Universitário de Brasília
Bachelor's Degree, Business Administration and Management, General
Gemological Institute of America
Jewelry Essentials
Verizon Wireless March 2013 - Present
OPNET Technologies, Inc. February 2010 - February 2012
Westgate Resorts May 2008 - January 2010
CRYSTALIX TENNESSEE April 2003 - March 2008
OPNET Technologies, Inc. January 2000 - March 2003
Amsterdam Cafe January 1996 - December 2000
General Electric 1990 - 1996
Skills
Application Performance..., Account Management, Business Development, CRM, Enterprise Software, Lead Generation, Leadership, Marketing, New Business Development, Network Security, Project Management, SaaS, Sales, Sales Management, Security, Selling, Solution Selling, Strategy, Training
Education
Christian Brothers University 1986 — 1990
BS, Electrical Engineering
Christian Brothers University
Bachelor of Science (B.S.) in Electrical Engineering, Electrical Engineering
Best Rate Referrals December 2009 - Present
Westgate Resorts June 2007 - January 2009
Education
Kaplan University 2011 — 2012
College of Southern Nevada 2010 — 2011
Westgate Resorts January 2015 - Present
WesTower Communications March 2013 - December 2014
WesTower Communications March 2013 - December 2014
Acorn Stairlifts March 2011 - March 2013
Full Circle Restoration and Construction Services, Inc. August 2009 - July 2011
Skills
Budgets, Customer Service, Contract Negotiation, Process Scheduler, Management, Leadership, Property Management, Real Estate, Construction, Sales, Insurance, Marketing, Claim, Retail, Spreadsheets, Administrative..., Executive Management, Office Administration, Office Management, Business Development, Wireless, Team Building, Telecommunications, Team Leadership, Project Planning, Training, Administrative..., Microsoft Office
Education
Ashford University 2014 — 2017
Information Technology Project Management
Valencia College 1985 — 1987
N/A, Economics
Westgate Resorts promoting vacation ownershipStaff WriterDaily Le MatinSeptember 1995 - July 2001
Skills
Hospitality, Tourism, Hotels, Event Management, Hospitality Industry, Hospitality Management, Social Media Marketing, Marketing, Event Planning, Marketing Strategy, Direct Marketing, Food & Beverage
Education
Florida Technical College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Valencia State College 1998 — 2001
Political Reporter, TELEMAX TV Sation
American Military University
Bachelor's Degree, Political Science and Government
Walt Disney World June 2014 - Present
Westgate Resorts February 2006 - Present
Walt Disney World 2001 - 2005
Harbor Inn Pier 5 1996 - 2000
Skills
hospitality, travel and tourism, real estate and..., Hospitality Management, Hospitality Industry, Hotels, Hospitality, Sales, Tourism, Restaurants, Resorts, Hotel Management, Revenue Analysis, Marketing Strategy, Food & Beverage, Front Office, Yield Management, Property Management..., Customer Service
Education
Université Ibn Tofail 1992 — 1996
Bachelor's Degree, English Language and Literature/Letters
Westgate Resorts 2000 - Present
The Grove Counseling Center 1985 - 2000
Skills
Tourism, Hospitality, Team Building, Customer Service, Team Leadership, System Administration, Management, Networking, Public Speaking, Leadership, Security, Information Technology, Enterprise Software
Education
Calvin College
Bachelor of Arts (BA), Sociology
Florida State University
Master of Social Work (MSW), Social Work
Physicians Mutual Insurance January 2006 - Present
Westgate Resorts May 2002 - June 2005
Fonda NR, Baxter Health Center February 1998 - November 2001
Skills
Sales, Administration
Education
Buena Vista University
Bachelors Degree, Business
Des Moines Area Community College
Associates Deg, Health Care Administration
Westgate Resorts September 2013 - Present
CorePlus 2009 - 2011
Econocaribe Consolidators 1998 - 2008
Universal Orlando 1993 - 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Strategic Planning, Budgets, Teamwork, Retail, Data Entry
Education
Universal Career Community College Inc 2009 — 2010
Hoteleria Y Turismo
Universidad Central de Bayamon
Florida Forest Service September 2014 - Present
Florida Forest Service November 2012 - September 2014
Westgate Resorts February 2010 - November 2012
L-3 ISD February 2009 - June 2009
United States Air Force May 1999 - September 2008
Skills
Security, Microsoft Office, Military, Counterterrorism, Physical Security, Intelligence, Visual Basic, Analysis, SQL, Time Management, PowerPoint, Microsoft Word, Troubleshooting, Software Documentation, Quality Assurance, Human Resources, Logistics, Access, Microsoft Excel, Data Analysis, Visio, SharePoint, Databases, Leadership, Team Leadership, Team Building, Professional Mentoring, Peer Mentoring, Budget Monitoring, Budget Management, IT Operations, Supervisory Skills, Technical Skillset, Document Drafting, Document Review
Education
American InterContinental University-South Florida 2011 — 2013
Master’s Degree, Information Technology - Information Assurance/Security
American InterContinental University 2010 — 2011
Bachelors of Information Technology, Security, Network Administration
American InterContinental University 2010 — 2010
Associates of Art, Business Administration
AAAmarketingSF July 2011 - Present
Cendant January 2000 - October 2006
Westgate Resorts December 2002 - June 2004
Bluegreen Corporation March 1996 - September 2000
Skills
Tourism, Vacation, Online Marketing, E-commerce, SEO, Social Media Marketing, Email Marketing, Marketing, HTML, Online Advertising, Entrepreneurship, Advertising, Digital Strategy, Social Networking, Sales Management, Mobile Marketing, Strategic Partnerships, Conversion Optimization, Account Management, Market Research, PPC, Affiliate Marketing, Analytics
Education
sfcc
international business, import/export of wines
Broome Community College
SUNY Binghamton
Tampa General Hospital November 2014 - Present
Westgate Resorts December 2007 - July 2009
Brookstone June 2006 - December 2007
Florida Army National Guard September 2006 - September 2007
Simoniz Car Wash October 2004 - June 2006
US Army July 1998 - October 2003
Skills
Microsoft Office, Customer Service, Public Speaking, Research, Management, Leadership, Social Media, Sales, Microsoft Excel, Microsoft Word, Training, Teaching
Education
Cleveland State University 2010 — 2014
Bachelors, Criminology
Cleveland State University 2010 — 2014
Bachelors, Sociology
Cuyahoga Community College 2010 — 2014
Associates, Arts
Westgate Resorts July 2013 - Present
Westgate Resorts October 2012 - July 2013
Westgate Resorts October 2010 - October 2012
Westgate Resorts January 2009 - October 2010
Westgate Resorts August 2008 - January 2009
HomEq April 2007 - May 2008
Skills
Customer Service, Budgets, Loans, Accounting, Hotels, Financial Analysis, Management, Revenue Analysis
Education
Appalachian State University 2004 — 2008
Bachelor of Science, Communication, Broadcast Journalism
Diamond Resorts International® October 2013 - Present
Westgate Resorts January 2000 - February 2008
Grand Pacific Resorts March 1997 - June 1999
Skills
Hospitality Management, Resorts, Hotel Management, Food & Beverage, Pre-opening, Tourism, Hotels, Front Office, Revenue Analysis, Rooms Division, Yield Management, Sales, Hospitality Industry, Hospitality
Education
Hotels & Resorts ( opening & develop. process ) 2008 — 2010
2 y., Time Share Resorts combo. Hotels, 1st.
International University of Sarajevo 1976 — 1980
Bachelor of Applied Science (B.A.Sc.), International Business/Trade/Commerce
hospitality univ in EU 1976 — 1980
4 y, hotels
Westgate Resorts 2009 - 2013
Department of Public Social Services, Los Angeles County 1992 - 2008
Education
California State University-Los Angeles
Starwood Vacation Ownership August 2010 - Present
Westgate Resorts October 2007 - July 2010
Home Investment Realty Inc. July 2005 - September 2007
VMG Home Investments & Inspections. June 2003 - June 2005
JAIRO GONZALEZ & ASSOCIATES January 1999 - December 1999
Skills
Hospitality, Hospitality Industry, Resorts, Hotels, Tourism, Hotel Management, Leadership, Vacation, Revenue Analysis, Real Estate, Marketing, Hospitality Management, Contract Negotiation, Training, Management, Budgets, Luxury, Team Leadership, Customer Satisfaction, Team Building, Property Management..., Yield Management, Sales, Trade Shows, Front Office, Leisure, Restaurants, Pre-opening, Hotel Booking, Food & Beverage, Rooms Division, Hiring, Timeshare, Sellers, Market Planning, Customer Service, Investment Properties, Micros, Selling, Event Management, CRM, Sales Management, Online Marketing, Marketing Strategy
Education
Palm Beach Community College 2004 — 2004
Real Estate Sales Associate, Real Estate
Universidad La Gran Colombia 1982 — 1987
Bachelor of Architecture (BArch), Architecture and Related Services
SOS health Care October 2012 - February 2013
Westgate Resorts 2010 - 2011
Education
Coastal Carolina University 2008 — 2012
Bachelor's degree, Public Health Education and Promotion
R&K Building Supplies December 2012 - Present
Westgate Resorts June 2011 - November 2012
Sleep Inn & Suites October 2009 - July 2011
Skills
Auditing, Customer Service, Front Office
Education
Mesa Community College 2012 — 2014
Arizona State University 2007 — 2009
Westgate Resorts September 2010 - Present
Eddie Matney's June 2004 - June 2006
Education
Phoenix College 2002 — 2005
Associate of Arts (A.A.), Culinary Arts
Arizona State University 1997 — 2002
Bachelor of Science (B.S.), Communication and Media Studies
Bella Sera April 2013 - Present
Westgate Resorts February 2006 - October 2008
Education
University of Nevada-Las Vegas 2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Accounting
College of Southern Nevada
Associate's degree, Business Administration
Grand Crowne Resorts June 2013 - Present
Westgate Resorts February 2007 - November 2009
City of Hallandale Beach April 1982 - January 2003
Skills
Sales, Customer Service, Marketing, Budgets, Leadership Development, Team Motivation, Problem Solving, Creative Strategy, Performance Motivation, Creative Solutions, Team Leadership, Strategic Planning
Education
Barry University 1994 — 1996
Bachelor's degree, Public Administration, 3.62
Westgate Resorts April 2007 - Present
Education
Universidad Nacional Experimental Simón Rodríguez 1988 — 2001
Bachelor's Degree, Business Administration and I.T., No Graduated
Colegio Universitario De Caracas, Venezuela 1981 — 1984
Associate's Degree, Business Administration and I.T., Degree
Amica Mutual Insurance January 2015 - Present
Florida Department of Health January 2012 - May 2012
Walgreens October 2011 - January 2012
SunTrust October 2010 - October 2011
Florida Department of Health September 2007 - June 2010
Florida Department of Health September 2007 - June 2010
Westgate Resorts August 2005 - August 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Leadership, Team Building, Team Leadership
Education
Valencia College 2015 — 2017
Dental Hygiene/Hygienist
Central Florida Institute 2005 — 2006
Certified Dental Assistant with Expanded Functions/ Xray