whitehall jewelers
Industry: Company
DescriptionFounded: 1895 Parent organization: BTHC VII Inc
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whitehall jewelers Employees
Diamonds Direct February 2014 - Present
Cedar Park Jewelry 2010 - 2014
Americus Diamond 2001 - 2010
JOE KOEN & SON JEWELERS January 2000 - January 2001
Whitehall Jewelers 1999 - 2000
Silvermans Jewelers 1997 - 1999
Skills
Customer Satisfaction, Customer Service, Inventory Management, Trade Shows, Word, Merchandising, Sales, Team Building, Retail
Education
Gemological Institute of America
Diamond Essentials
Austin Institute for Clinical Research June 2014 - Present
DermResearch Inc. December 2012 - February 2014
Professional Quality Research December 2007 - May 2012
Texas Back Institute/ Kelly Scientific March 2004 - December 2007
Whitehall Jewelers October 2001 - March 2004
Punzi Medical Center March 2003 - October 2003
Samuel's Jewelers February 1999 - September 2001
Skills
HIPPA Certification..., Saf-T Pak Certification, NIH Research Privacy..., Human Participants..., Phlebotomy, Obligation of..., Clinical Trials, Research, Medical Devices, Clinical Research, Training, Protocol, Sop, GCP, CTMS, CRO, IRB, Clinical Development, Regulatory Submissions
Education
Baylor University
University of North Texas
Kay Jewelers November 2013 - Present
Helzberg Diamonds 2008 - 2009
Whitehall Jewelers February 2000 - October 2008
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail Sales, Store Operations, Inventory Control, Inventory Management, Profit, Cashiering, Planograms, Customer Service, POS, Driving Results, Merchandise Planning, Shrinkage, P, New Store Openings, Time Management, Hiring, Associate Development, Telephone Skills, Jewelry, Luxury Goods, Training, Inventory, Recruiting, Team Building, Teamwork
Education
Gemological Institute of America-New York 2014 — 2016
Graduate Gemologist
Joseph case high school
iHeartMedia September 2014 - Present
Viola Communications LLC- Viola Outdoor Advertising March 2013 - November 2013
German Imaging Technologies (GIT) Dubai LLC May 2012 - February 2013
Arab Media Group September 2007 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. February 2007 - September 2007
Whitehall Jewelers February 2005 - January 2007
Younkers January 2002 - February 2005
Skills
Digital Media, Media Planning, Business Development, Sales Management, Advertising, New Business Development, Negotiation, Account Management, Public Relations, Digital Marketing, CRM, Event Management, Budgets, Social Media, Strategic Planning, Key Account Management, Sales, Team Building, Marketing Strategy, Marketing, Management, Strategy, Team Management, Recruiting, Training
Education
University of Neberaska of Omaha 2003 — 2006
B.S, Business Management
University of Nebraska at Omaha 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Al Sanawbar High School (UAE) 2000 — 2002
High School Diploma, Business Administration and Management, General
Double P Corp 1993 - Present
Evergreen Consulting LLC 2013 - Present
InsureMonkey 2013 - August 2014
Epic Burger February 2012 - March 2013
Goliath Solutions, LLC June 2008 - December 2009
Whitehall Jewellers 1980 - 2006
Whitehall Jewelers 1980 - 2006
Skills
Retail, Financial Analysis, Business Strategy, Strategic Planning, Forecasting, Cash Management, Income Statement, Financial Reporting, Mergers, Risk Management, Financial Modeling, P&L Management, Accounting, Strategic Financial..., Sarbanes-Oxley Act, Management, Strategy, Entrepreneurship, Management Consulting, Cross-functional Team..., Process Improvement, Operations Management, Finance, Budgets, Restructuring, Mergers & Acquisitions, Executive Management, Project Planning, M&A experience, Financial Accounting, Loss Prevention, New Business Development, Competitive Analysis, Negotiation, Banking, P&L, Leadership, Start-ups, Analysis, Analytics, Pricing, Business Planning, Cash Flow, Due Diligence, Corporate Finance, Managerial Finance, SEC filings
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1974 — 1975
MBA, Finance
Tufts University 1968 — 1972
BA, Economics
Laurel Virtual Solutions LLC August 2013 - Present
Laurel Virtual Solutions LLC August 2013 - Present
Lupus Foundation of PA 2007 - Present
Dangerous Goods Council, Inc 2010 - 2012
SMX at Amazon.com October 2010 - December 2010
Staff Management October 2009 - December 2010
Whitehall Jewelers 2007 - 2008
CJ Banks 2005 - 2006
Coldwater Creek 2004 - 2005
Country Meadows Retirement Community 2003 - 2004
Skills
Event Planning, Public Speaking, Published Author, Sourcing & Procurement, Training & Development, Philanthropy, Virtual Assistant, Technical Recruiting, Performance Management, Payroll Administration, Social Media Marketing, Onboarding, HR Policies, Benefits, Sourcing, Orientation, Engagement, Employee Relations, Talent Acquisition, Talent Management, HRIS, Organizational..., Employee Engagement, Hiring, Interviewing, Leadership Development, Coaching, HR Strategy, Applicant Tracking..., Employment Law, Benefits Administration, Policy, Payroll, Conflict Resolution, Mentoring, Team Building, Administration, Resume Writing, Compliance, Customer Service, Vendor Management, Organizational..., Process Improvement, Fundraising, Strategic Planning, College Recruiting, Supervisory Skills, Succession Planning, HR Consulting, Employee Benefits
Education
Northampton Community College 1990 — 1993
Associate, Applied Science
Snelling April 2014 - September 2014
Kirkland's, Inc. November 2013 - December 2013
Hertz January 2011 - August 2013
Aerotek August 2009 - October 2009
Whitehall Jewelers September 2008 - December 2008
AppleOne Employment September 2007 - May 2008
Curtis Screw Company January 2008 - March 2008
First Niagara Bank July 2006 - July 2007
Holiday Inn Airport August 2004 - May 2005
Skills
Phone Skills, Team Leadership, Customer Service, Great People Skills, PowerPoint, Excel, Word, Windows, Business Management, Microsoft Office, Retail, Problem Solving, Teamwork, Tax, Microsoft Excel
Education
Bryant and Stratton College 2008 — 2011
Bachelors, Business Admin & General Management, 3.12
Bryant & Stratton College 2006 — 2008
Associates, Accounting
Verizon Wireless October 2010 - Present
Whitehall Jewelers August 2007 - December 2010
Uptown Sneakers August 2005 - May 2007
Education
Lehigh Career & Technical Institute 2005 — 2007
Cosmetology 1, 2, 3
American InterContinental University
Business Administration - General Business
Louis E. Dieruff High School
Nordstrom Rack October 2010 - March 2011
Nordstrom November 2008 - February 2010
Massage Envy December 2008 - June 2009
Whitehall Jewelers October 2007 - July 2008
Pawlack Tile March 2007 - October 2007
Nordstrom & Nordstrom Rack November 2003 - May 2005
Wells Fargo March 2001 - November 2001
Education
Fullerton College 2002 — 2009
Associate of Arts (A.A.), Social Development
Lake Zurich Sr. High School
2009; Associates of Arts; Science Associates of Arts; Associates of Arts Degree, Mathematics; Art and Human
Weisfield Jewelers September 2014 - Present
Coldwater Creek September 2012 - August 2014
Limited Brands - Bath and Body Works October 2008 - May 2012
Whitehall Jewelers January 2006 - August 2008
Thompson Jewelers May 2001 - August 2005
Skills
Retail Management, Jewelry Making, Fine Jewelry, Visual Merchandising, Diamonds, Merchandising, Inventory Management, Jewelry, Store Operations, Sales, Store Management, Management, Loss Prevention, Customer Service, Sales Management, Handmade Jewelry, Retail Sales, Profit
Education
Gemological Institute of America 2002 — 2005
Graduate Diamonds, A.J.P, Gemology
The Jewelry Institute of Rhode Island 1987 — 1988
Comprehensive Jewelry Making, Jewelry repairs and manufacturing
DeVry Education Group January 2015 - Present
Deluxe Entertainment Services Group March 2014 - Present
Randstad January 2013 - March 2014
Robert Half International - Jewish Federation Council January 2011 - December 2012
BROWDER'S MAXIMUM SECURITY SERVICE January 2004 - July 2011
Remx - Facey Medical Facility December 2009 - August 2010
Whitehall Jewelers October 2008 - March 2009
Accenture February 2007 - April 2008
ARAMARK FACILITY SERVICES March 2003 - June 2006
APCOA/STANDARD PARKING, INC May 1999 - October 2001
Skills
ADP Payroll, Non-profits, Retail, Security, Lawson HRIS, QuickBooks, BSI Tax Factory, Kronos Timekeeping, AS400 system, ADP ReportSmith, Microsoft Office, Microsoft Excel, Microsoft Word, Accounts Payable, Account Reconciliation, Accounts Receivable, General Ledger..., Analysis, Accounting, Employee Benefits, Payroll Taxes, Invoicing, Bank Reconciliation, Nonprofits, Administration, Onboarding, PeopleSoft
Education
University of Phoenix 2008 — 2011
BA, Accounting
Olive Harvey College, Chicago Ill 2001 — 2003
AAS, Accounting
Sinclair Broadcasting September 2015 - Present
Charleston Area Alliance 2015 - 2015
Dex Media July 2012 - November 2014
Comfort Inn February 2012 - May 2012
Hicks Outdoor Advertising February 2012 - May 2012
Fibernet December 2010 - May 2011
Whitehall Jewelers January 2008 - November 2008
Friedman's Jewelers July 2007 - January 2008
Turnkey Building Solutions November 2006 - November 2007
Interior Concepts March 2007 - October 2007
Skills
Advertising, Marketing, Sales, B2B, Account Management, Event Management, Selling, Management, Social Media, New Business Development, Customer Service, Online Advertising, Marketing Strategy, Cold Calling, Microsoft Word, Social Media Marketing, Sales Management, Public Relations, Event Planning, Microsoft Office, Business Development, Marketing Communications, Training, Social Networking, Negotiation, Outlook, Contract Negotiation, Budgets, Facebook, Sales Operations, Purchasing, Inventory Management, PowerPoint, Trade Shows, SEO, Salesforce.com, Merchandising, Retail, Hiring, Problem Solving, Photoshop, Visual Merchandising, Graphic Design, Recruiting, Newsletters, Sales Process, Word, Customer Relations, Fine Art, Illustration
Education
Marshall University 1979 — 1982
BFA, Commercial Art
The Maryland Institute College of Art 1978 — 1979
Prince Georges Community College 1976 — 1978
undergrad, art, mental health
Bowie High
Bowie High
Christian Taylor Jewelers November 2012 - April 2013
Gordon's Jewelers/Zales October 2008 - September 2012
Whitehall Jewelers September 2006 - March 2007
Skills
Hiring, Luxury Goods, CPFR, Team Building, Trend Analysis, Recruiting, P&L Management, Forecasting, Coaching, Sales Operations, Jewelry, Training, Team Leadership, Employee Training, Multi-Unit Management, Microsoft Office, Microsoft Excel, Budgets, Multi-channel Retail
Education
Full Sail University 2010 — 2012
Bachelor of Science (B.S.), Music Business
Larry Kirkland July 2012 - Present
Thomas Markle Jewelers November 2006 - July 2012
Whitehall Jewelers September 2004 - November 2006
Helzberg Diamonds March 2002 - July 2004
Kirkland Jewelers January 1999 - January 2002
Bailey Banks & Biddle January 1997 - January 1999
Best Products September 1995 - November 1997
Gordon's Jewelers January 1978 - June 1995
K-Jewelers September 1972 - August 1978
Gordon's Jewelers September 1962 - September 1972
Skills
Marketing Strategy, Public Relations, Big Box, Assortment, Sales Management, Department Stores, Team Leadership, Marketing, Strategic Planning, Public Speaking, Management, Fundraising, Microsoft Word, PowerPoint, Microsoft Office, CPFR, Assortment Development, New Business Development, Space Management, Project Management, Shortage Control, Merchandising, Hardlines, Private Label
Education
GIA 1998 — 1999
Diamond Graduate, Diamond Certificate
Jefferson State Community College 1974 — 1975
Retail Management, Retail Management
Kids Activities Team July 2011 - Present
Life Time Fitness November 2006 - June 2011
Whitehall Jewelers March 2005 - January 2006
Education
George Mason University
a Bachelor's degree, education
Northern Virginia Community College
Associate's degree, Fine Arts 2008
Akorn, Inc 2013 - Present
Kenosha Unified School District 2012 - 2013
Hospira 2005 - 2010
Whitehall Jewelers 2005 - 2005
Bradco Supply Corp 2004 - 2005
Wickes Lumber 2001 - 2004
Wickes Lumber 1994 - 2001
Skills
Accounts Payable, Account Reconciliation, Financial Reporting, Accounts Receivable, General Ledger, Accounting, SAP, Process Improvement, Auditing, Internal Controls, Software Documentation, Vendor Management, Analysis, Payroll, Management
Education
Keller Graduate School of Management of DeVry University
Certificate, Project Management
Keller Graduate School of Management of DeVry University
MBA, Business
Roosevelt University
BS, Business Admin, major Acctg
Worldwide Express November 2013 - Present
Jared the Galleria of Jewelry January 2012 - October 2013
NaHoKu Jewelers October 2006 - December 2011
SourceDirect August 2009 - October 2011
Whitehall Jewelers January 2001 - April 2006
Sprint January 1997 - January 2000
Skills
Account Management, Sales, Sales Management, Cold Calling, CRM, B2B, Business Development, Customer Satisfaction, Customer Service, Direct Sales, Lead Generation, Leadership, Managed Services, Management, Negotiation, Networking, Marketing, Online Advertising, Recruiting, New Business Development, Sales Operations, SaaS, Salesforce.com, Social Media Marketing, Sales Process, Selling, Solution Selling, Team Building, Vendor Management, Social Networking, Time Management, Training
Education
The University of Texas at Dallas
Bachelor, Business and Managerial Economics
USAA July 2013 - Present
John Robertson Copywriter January 2008 - Present
Westec Intelligent Surveillance August 2011 - July 2013
Select Comfort May 2011 - July 2011
Office Max April 2009 - May 2011
Red Ventures July 2008 - February 2009
Bankston Chevrolet April 2008 - July 2008
Whitehall Jewelers August 2006 - March 2008
Jared, The Galleria of Jewelry June 2000 - July 2006
Friedmans Jewelers April 2000 - June 2000
Skills
Inventory Management, Copywriting, Coaching, Recruiter, Still Photographer, Retail Management, Sales Management, Inside Sales, Call Center, Microsoft Office, Microsoft Windows 98, Windows 7, Mac OS X, Inkjet Printers, Laser Printers, Profit & Loss..., Customer Service, Customer Satisfaction, Sales Skills Training, Leadership, Sales, Marketing, Retail, OS X, Call Centers, Photographers, Recruiting, Operations Management, Selling Skills, Management, Project Planning, Inkjet, Training, Forecasting, Store Management, Account Management, Social Networking, Public Speaking, Budgets, Employee Training, Jewelry, Marketing Strategy, Loss Prevention, Sales Operations, Team Building, Strategic Planning, Social Media Marketing, Team Leadership, Event Management, Social Media
Education
Rochester Institute of Technology (advanced) 1980 — 1980
Advanced Navy School, Photo Chemical Quality Control
US Naval Schools of Photography 1978 — 1979
Photography, Photography
North Texas State University 1976 — 1978
University of North Texas 1976 — 1978
Radio/Tv/Film
Jesuit College Prep 1973 — 1976
High School, High School
Diamond Council of America
Diamondtology, Gemology
Michaels jewelers March 2012 - Present
Helzberg Diamonds August 2008 - Present
Whitehall Jewelers August 2007 - August 2008
Gregmans Jewelers January 1991 - August 2006
Aetna January 1994 - January 1995
Beldens Jewelers January 1989 - January 1990
Skills
Sales, Retail, Customer Service, Negotiation, Sales Management, Inventory Management, Management, Fashion, Luxury Goods, Wholesale, Merchandising, Inventory Control, Marketing, Profit, Retail Sales, Store Management, Visual Merchandising
Education
Central Connecticut State University 1989 — 1994
Economics, Statistics, computer science and calculus
American gem society
Certified gemologist, Gemology
Gemological institute of america
Certified gemologist, Gemology
Epic Health Services, Inc. May 2013 - Present
Epic Health Services, Inc. March 2013 - May 2013
USPI Physician Strategy Group September 2012 - February 2013
ESI Healthcare Business Solutions LLC April 2012 - August 2012
BBVA February 2012 - April 2012
U-Save Car Rental March 2009 - August 2009
Whitehall Jewelers October 2003 - March 2007
Raritan Valley Community College February 2002 - August 2002
Skills
Microsoft Excel, Microsoft Office, HIPAA, Windows, Customer Service, Microsoft Word, Outlook, Data Entry, Access, Marketing, Recruiting, Teamwork, Social Media, Sales, Healthcare Industry, Taleo, Applicant Tracking..., Payroll, Management, Interviews, Human Resources
Education
Texas Woman's University 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of Texas at Dallas 2010 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
EZ Pawn May 2014 - Present
Loss Prevention Innovations April 2012 - 2012
Bally Total Fitness July 2011 - November 2011
Flash Laser Aesthetics March 2008 - March 2011
Whitehall Jewelers September 2002 - March 2008
Northwestern University Police Department June 1996 - September 2002
Skills
Asset Protection, Accounting, Budgets, Coaching, Customer Service, Enforcement, Human Resources, Income Statement, Internal Audit, Internal Investigations, Inventory Control, Inventory Management, Loss Prevention, Management, Marketing, Merchandising, Physical Security, Police, Private Investigations, Profit, Protection, Recruiting, Retail, Sales, Security, Store Management, Strategic Planning, Surveillance, Time Management, Wicklander-Zulawski..., Corporate Security, Interrogation Techniques, P, Law Enforcement
Education
Northwestern University 1992 — 1996
B.A., Social Policy and Education
Diamonds Direct August 2012 - Present
Kiefer Village Jewels March 2012 - August 2012
SJA Jewelry, Inc May 2004 - March 2012
Zale Corporation September 2003 - April 2004
Whitehall Jewelers March 2003 - September 2003
Skills
Account Management, Product Development, Jewelry Design, Sales Management, Staff Training, Travel, Visual Merchandising, Sales, Sales Operations, Merchandising, Luxury Goods, Inventory Management, Retail, Training, Management, Customer Service, Fashion, Marketing
Education
Gemological Institute of America 2003 — 2004
Diamond Essentials, Jewelry
Walsh University 2000 — 2001
Business Managment
Lakewood High School
Contract January 2010 - Present
CVR Associates November 2014 - June 2015
Addus HomeCare, Inc. May 2014 - November 2014
APICS April 2008 - January 2010
Hewitt Associates July 2006 - April 2008
Hewitt Associates July 2006 - April 2008
Whitehall Jewelers July 2004 - March 2006
East Lakeview Multiplex June 2003 - July 2004
Bally Total Fitness April 2000 - June 2003
Thirty Three Temporaries February 2002 - February 2003
Skills
Payroll, ADP Payroll, Human Resources, Deferred Compensation, Interviews, Invoicing, Customer Service, Data Entry, HRIS, Administration, Temporary Placement, Time Management, Benefits Administration, Employee Benefits, Management
Education
University of Phoenix 2015 — 2017
Bachelor’s Degree, Accounting and Business/Management
Erfatrader June 2006 - Present
Erfatrader June 2005 - Present
Erfatrader June 1998 - Present
E & C Jewelers September 2002 - June 2006
Whitehall Jewelers June 1998 - June 2002
Skills
Change Management, Performance Management, Public Speaking, Project Management, Microsoft Office, Sales, Direct Sales, Strategic Planning, Research, Customer Service, Talent Acquisition, Nutrition, Team Management, Fundraising, Marketing Strategy, Talent Management, Team Leadership, Fitness, Team Building, Entrepreneurship, Coaching, Marketing
Education
Columban College - Olongapo City
Accounting
Motor Coach Industries February 2014 - Present
McCain Foods - contract assignment June 2012 - August 2013
Motor Coach Industries September 2008 - January 2012
Whitehall Jewelers September 2005 - July 2008
CIB Marine Information Services, Inc October 1999 - July 2005
CIB Information Services, Inc. June 1999 - October 1999
True Value November 1995 - May 1999
True Value June 1992 - November 1995
True Value January 1981 - June 1992
Skills
Excel, AS400, Documentation, Business Process, Analysis, Process Improvement, Microsoft Office, PowerPoint, Supply Chain, Access, Inventory Management, Data Analysis, Analytics, Microsoft Excel, IBM iSeries, Software Documentation, Purchasing, Supervisory Skills, Forecasting, SAP, PeopleSoft, Invoicing, Manufacturing, Pricing, Budgets, Outlook, Supply Chain Management, Management, Project Planning, Leadership, Accounts Receivable, Payroll, Lotus Notes, Operations Management, Active Directory, Six Sigma, Logistics, Vendor Management, Training, Continuous Improvement, Procurement, Databases, Inventory Control, MRP, Materials Management, Cross-functional Team..., Production Planning, SharePoint, ERP, Supply Management
Education
University of Phoenix
Bachelor of Science, Information Technology
DeVry Institute of Technology 1999 — 2001
Information Technology
Cromwell Tax and Bookkeeping May 2011 - Present
Ovations Fanfare LLP April 2010 - Present
Santa Rosa Junior College August 2009 - Present
Mary DiLillo Fiduciary Associates December 2009 - December 2010
Whitehall Jewelers June 2008 - September 2008
Kay Jewelers August 2007 - June 2008
Claire's September 2006 - April 2007
Skills
Bookkeeping, QuickBooks, QuickBooks Online, Microsoft Office, Accounts Payable, Accounts Receivable, Bank Reconciliation, Sales & Use Tax, Payroll, Payroll Taxes, Quarterly Reporting, Invoicing, Answering Phones, Court Accounting, Filing, Shipping Assistant, Workers Compensation, Accounting, Data Entry, 10 Key, Journal Entries, Microsoft Word, Financial Reporting, Sales Tax, Telephone Skills, Access, Administrative..., Records Management, Office Management, Financial Statements, Time Management, Tax Preparation, PowerPoint, Financial Accounting, Outlook, Customer Service, Microsoft Excel, Teamwork, Budgets, Administrative...
Education
Santa Rosa Junior College 2009 — 2012
Bookkeeping/Administrative Assistant Certificate, Business Administration and Management, General
Santa Rosa Junior College
Associates
In The Paint Basketball June 2013 - Present
7th Ward Alderman's Office October 2014 - May 2015
DAY's Adult Day & Personal Care Providers 2015 - 2015
DAY's Adult Day & Personal Care Providers 2015 - 2015
U.S. Department of Commerce 2008 - 2011
Whitehall Jewelers March 2008 - December 2008
Oce’ Business Services May 2006 - March 2008
Bundle of Joy Day Care April 2001 - May 2006
Accountempts April 1998 - February 2001
Skills
Type 50wpm, Ten-key by touch, Computer Proficiency, Administrative..., File Management, Human Resources, Travel Arrangements, QuickBooks, Filing, Administration, Payroll, Spreadsheets, Invoicing, Customer Service, Interviews
Education
Computer Learning Center 1998 — 1999
Certification, Computerized Business Systems, A
Long Beach City College 1979 — 1980
Computer Science
Vibhor Gems May 2015 - Present
Schachter & Co. January 2013 - April 2015
Hearts On Fire March 2002 - December 2012
Colibri 1996 - 2000
Tiffany & Co. March 1986 - October 1993
Whitehall Jewelers May 1983 - March 1986
Skills
Brand..., Marketing Communications, Customer Service, Brand Development, Marketing Strategy, Public Relations, Social Media, Email Marketing, Jewelry, Luxury Goods, Marketing, Wholesale, Brand Management, Merchandising, Sales, Fashion, Account Management, Advertising, Online Marketing, Social Media Marketing, Trade Shows, Visual Merchandising, Retail, Sales Management, Event Management, Product Development, Diamonds, Direct Marketing, E-commerce, Event Planning, Entrepreneurship, Blogging, Facebook, Online Advertising, Market Research, New Business Development, Press Releases, Market Planning, Strategic Planning, Budgets, Management, Start-ups, Social Networking, Watches, Gems, Awesomeness
Education
Boston College
Bachelor's degree, English Language and Literature/Letters
Havard Business School 2002 — 2002
OPM Key Executive Program 2002
Richmond Jeweler September 2014 - Present
Diamondsideal.com December 2011 - Present
Fredericksburg jeweler November 2007 - Present
VA Diamond Co. January 2006 - Present
Helzberg Diamonds January 2008 - February 2011
Whitehall Jewelers November 2007 - January 2009
Silver time jewelers November 2007 - January 2009
REEDS Jewelers October 2007 - January 2009
Friedman jewelers November 2007 - September 2008
Zales jewelers November 2005 - January 2007
Skills
Entrepreneurship, Marketing Strategy, Jewelry, Fashion, Small Business, E-commerce, Brand Development, Retail, Product Development, Sales, Brand Management, Photography, Online Marketing, Start-ups, Online Advertising, Social Media Marketing, SEO, Marketing, Advertising, Web Marketing, Apparel, Email Marketing, Digital Marketing
Education
University of Mary Washington 2009 — 2011
Old Dominion University 2002 — 2006
GIA
Day's Jewelers June 2011 - Present
Carl Greve Jewelers September 2007 - May 2011
Whitehall Jewelers January 2006 - January 2007
Bailey, Banks and Biddle Zale Corp. January 2002 - January 2006
Bailey Banks and Biddle January 1995 - January 2002
Cardow Jewelers January 1992 - January 1995
Skills
Public speaking, Muli, Multi store management..., 35years corporate level..., 30 years as corporate..., Planning and strategy..., 45yrs. Of jewelry..., Corporate Communications, Corporate Development, Corporate Branding, Coaching, Team Leadership, Social Networking, Problem Solving, Jewelry, Management, Public Speaking, Sales, Corporate Law, Recruiting, Project Planning, Retail, Team Building, Leadership, Training, Diamonds, Merchandising, Profit, Luxury Goods, Customer Service, Inventory Management, Budgets, Loss Prevention, Store Management, Inventory Control, Performance Management, Time Management, Marketing Strategy, P&L Management, Fashion, New Business Development, Wholesale, Succession Planning, Strategic Planning, Customer Satisfaction, Income Statement, Watches, Business Planning, Trend Analysis, Jewelry Design
Education
Dallas Baptist University 1973 — 1980
Bachelor of Science (BS), Sociology
MacArthur High , Irving Texas 1963 — 1967
Graduated honors student, Debate, english advanced sts classes, history.
Jared the Galleria of Jewelry 2005 - 2009
Jared the Galleria of Jewelry 2005 - 2009
Whitehall Jewelers 2002 - 2005
Whitehall Jewelers 2002 - 2005
Skills
Customer Service, Coordination, Inventory Control, Loss Prevention, Human Resources, Sales Management, Sales Operations, Training, Coaching, Recruiting, Problem Solving, Communication, Profit Margins, Analytics, Microsoft Office, Invoicing, Innovation, Knowledge Management, Leadership, Negotiation, Office Management, Organization, Microsoft Word, PowerPoint, Quality Assurance, Quality Management, Strategic Planning, Visual Merchandising, Writing, Psychology, Politics, Data Analysis, Statistics, Public Speaking, Workshop Facilitation, Creative Strategy, Training Delivery, Personality, Determination, Always Punctual, Reliability, Operating Budgets, Meeting Planning, Meet Deadlines, Schedules, Goal-driven leader, Payroll, Strategic Thinking, Motivational Speaking, Behavioral Interviewing
Education
University of Central Florida 2009 — 2012
Bachelor of Science (B.S.), Psychology
Broward College 2008 — 2009
Associate's degree
University of Central Florida
Bachelor's of Science (BS), Psychology; social, and industrial/organizational psychology
Benchmark Jewelers November 2014 - Present
Ultimate impact Sales November 2012 - Present
Dynasty companies of Western New York July 2010 - October 2012
Whitehall Jewelers July 2007 - February 2010
Crescent Jewelers June 2004 - June 2007
Sterling Jewelers 1993 - 2004
Skills
Retail, Hiring, Jewelry, Profit, Stores, big box operations, multi-store operations, Store Management, Recruiting, Budgets, Loss Prevention, Sales, Management, Income Statement, Visual Merchandising, Multi-Store Operations, Merchandising, Leadership, Marketing, P, Time Management, Store Operations, P&L
Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Communication and Media Studies
College of DuPage August 2013 - Present
Waubonsee Community College January 2010 - Present
Huntington Learning Center November 2009 - Present
Whitehall Jewelers November 2005 - July 2008
ADP May 2004 - October 2005
ADP October 2000 - April 2004
ADP September 1999 - August 2000
Ernst & Young September 1998 - August 1999
Skills
Instructional Design, Coaching, Adult Education, English grammar, English Literature, Business English, Teaching Writing, College Teaching, Teaching Adults, Teaching Reading, Interdisciplinary..., Technical Writing, Reading Comprehension, Copy Editing, Microsoft Office, Microsoft Excel, ADP Payroll, Recruiting, Employee Relations, Payroll, Microsoft Word, Blackboard, Staff Development, PeopleSoft, Technology, Teaching, Community Colleges, Talent Management, Onboarding, HRIS, Books, E-Learning, Curriculum Design, Curriculum Development, Training
Education
DePaul University 2010 — 2011
Graduate Degree - Masters, English
DePaul University 2007 — 2009
M Ed., Secondary English Education
DePaul University 1994 — 1998
Bachelor of Science, Commerce; Management - Human Resources
The University of Sheffield 1997 — 1997
Study Abroad, Study Abroad
Sears Holding Corporation July 2014 - Present
OfficeMax August 2007 - June 2014
Whitehall Jewelers February 2007 - August 2007
Lehigh Direct March 2005 - February 2007
Grey Direct/G2 August 2003 - March 2005
Latham SRM 2002 - 2003
CFM Direct 2002 - 2002
Skills
Visual Merchandising, Direct Mail, Store Management, Advertising, Retail, Direct Marketing, Sales, Microsoft Excel, Inventory Management, Merchandising, Marketing Strategy, Marketing Communications, Marketing, Account Management, Social Media, Multi-channel Marketing, Email Marketing, Customer Service, Product Development, E-commerce, Brand Development, Sales Management, Sales Operations, Competitive Analysis, B2B, P&L Management, Integrated Marketing, Leadership, Management, CRM, Creative Direction, Budgets
Education
Elmhurst College
PRO OFFICE INC. ConsultantAlltelJune 2006 - May 2007
ALLTEL WIRELESS 2005 - 2007
ALLTEL WIRELESS 2005 - 2007
naser jewlers 2005 - 2007
ALDO 1999 - 2007
WHITEHALL JEWELLERS 1999 - 2007
WHITEHALL JEWELLERS 2004 - 2005
ALDO 1999 - 2005
Whitehall Jewelers February 2003 - October 2004
Education
University of Arizona 2007 — 2007
Gail Lundberg Design February 1988 - Present
Norcom 1993 - 2011
Cooper Lighting November 1985 - April 1988
Whitehall Jewelers 1981 - 1983
Skills
Advertising, InDesign, Logo Design, Newsletters, Posters, QuarkXPress, Illustrator, Brochures, Photoshop, Branding & Identity, Adobe Acrobat, Mac, Graphic Design, Image Manipulation, Catalogs, Adobe Creative Suite, Flyers, Creative Direction, Visual Communication, Graphics, Typography, Invitations, Corporate Identity, Business Cards, Photography, Illustration, Layout, Collateral, Pre-press, Corporate Branding, Packaging, Flash
Education
University of Illinois at Urbana-Champaign 1973 — 1977
BFA, Graphic Design
State of Alaska 2009 - Present
Alaska Travel Adventures August 2008 - June 2009
Ultra Stores, Inc. 2007 - August 2008
Whitehall Jewelers 2005 - 2007
Boys & Girls Clubs of Chicago 2004 - 2005
YMCA of Metropolitan Chicago 1998 - 2004
YMCA of Metropolitan Chicago 1996 - 1998
YMCA of Springfield, IL 1994 - 1996
Skills
Management Concepts..., Program Management, Program Development, Grant Writing, Grant Administration, Grant Monitoring, Federal Grants..., Financial Analysis, Budget, Non-profit..., Youth Development, Youth Programs, Marketing Communications, Organizational..., Teaching, Curriculum Design, Creativity, Staff Development, Leadership, Technical Writing, Editing, Community Outreach, Volunteer Management, Information Graphics, Sports Coaching, Food Safety, Problem Solving, Tourism, Management, Budgets, Community Development, Fundraising, Coaching, Marketing
Education
University of Alaska Southeast 2013 — 2015
Master of Public Administration (M.P.A.), Natural Resources Management and Policy
University of Iowa 1989 — 1994
BS
Santa Maria High School 1985 — 1989
State of Delaware (DHSS-ARMS) December 2012 - Present
State of Delaware (DHSS-DSAAPD) July 2010 - December 2012
Checks 4 Cash February 2008 - July 2010
whitehall jewelers March 2005 - February 2008
Indiana University Northwest August 2004 - March 2005
Sterling, Inc November 2001 - August 2004
Skills
Advertising, Merchandising, Mentoring, Research, Budgeting, Team Building, Coaching, Training, Public Speaking, Budgets, Forecasting, PowerPoint, Data Analysis, Leadership, Nonprofits, Microsoft Excel, Strategic Planning, Human Resources, Recruiting, Management, Analysis, Teaching, Policy, Program Management, Negotiation, Customer Service, Time Management, Government, Organizational..., Leadership Development, Interviews
Education
Indiana University-Northwest 2003 — 2004
MBA, Marketing
Indiana University-Northwest 2001 — 2004
BS, Business
Schwarz Supply Source April 2013 - Present
PTC Integrity May 2010 - January 2012
Whitehall Jewelers October 2000 - March 2009
Friedman Corporation February 1990 - November 1999
Friedman Corporation March 1988 - February 1990
Program Care, Inc. October 1986 - February 1988
Program Care, Inc. January 1986 - October 1986
Program Care, Inc. November 1981 - December 1985
Education
Triton College
Associates of Applied Science, Data Processing
Absolute Solutions, Inc
Harper College
IBM GLC, Oakbrook IL.
JD Edwards Training Center (JDE), Downers Grove IL.
JDA Training Center, Scottsdale AZ.
Oakton Community College
Silvon, Lisle IL.
Ingredion Incorporated November 2012 - Present
Wilton Products July 2008 - November 2011
Wilton Industries July 2008 - November 2011
Whitehall Jewelers July 2007 - July 2008
Home Products International Inc 1997 - 2007
Skills
JD Edwards, Payroll Taxes, SOX, AS400, Accounts Payable, Retail, Financial Analysis, General Ledger, Accruals, Outlook, Reconciliation, Process Improvement, Account Reconciliation, Journal Entries, Microsoft Office, Fixed Assets, Balance, Analysis, Variance Analysis, Auditing, Internal Controls, Accounting, SAP, Sarbanes-Oxley Act
Education
Saint Xavier University 1980 — 1984
Bachelors, Accounting
USS (Universal Surveillance Systems) January 2015 - Present
Stanley Convergent Security Solution January 2012 - December 2014
Bally Total Fitness July 2010 - November 2011
Movie Gallery September 2008 - June 2010
Whitehall Jewelers August 1995 - September 2008
Lord & Taylor August 1986 - August 1995
Skills
Loss Prevention, Internal Audit, Income Statement, Retail, Physical Security, Inventory Management, Surveillance, Asset Protection, Merchandising, Security Management, Profit, Team Building, Leadership, Sales, Operations Management, Management, POS, Inventory Control, Sales Management, P&L Management, Budgets, Protection, CCTV, Store Management, Time Management, Sales Operations, Customer Satisfaction, Internal Investigations, Shrinkage, Private Investigations, Access Control, Corporate Security, Alarm Systems, Security, Security Operations, Security Audits, Hiring, Investigation, Fraud, Risk Assessment, Background Checks, Interviews, Crisis Management, Supervisory Skills, Policy, Training, IP Cameras, Employee Training, Security+, Executive Protection
Education
Loyola University of Chicago 1986 — 1990
B.S, Criminal Justice
York High School
York High School
Bank of America November 2014 - Present
TASO Football Official April 2008 - Present
Best Buy October 2008 - August 2014
Whitehall Jewelers March 2001 - November 2008
Jan-Bell Marketing September 1993 - February 2001
Skills
Loss Prevention, Retail, Inventory Management, Merchandising, Coaching, Customer Service, P&L, Inventory Control, Sales Management, Team Building, Store Management, Profit, Visual Merchandising, POS, Recruiting, Sales, Shrinkage, Multi-Unit Management, Store Operations, Big Box, Associate Development, Multi-unit Retail..., Retail Sales, Performance Management, Employee Relations, Sales Operations, Wholesale, Training, Income Statement, Leadership, Management, Apparel, P&L Management, Multi-channel Retail, New Store Openings, Multi-unit, Payroll, Hiring, Sales Process, Driving Results, Customer Satisfaction, Assortment, Merchandise Planning, Employee Training, Human Resources, Customer Experience, People Development, Customer Retention, Forecasting, Trend Analysis
Education
Del Mar College 1982 — 1984
Associate's degree, Business Administration and Management, General
Del Mar College
Associate of Arts (AA), Busness Management
Texas A&M University
Neiman Marcus February 2015 - Present
Jared the Galleria of Jewelry September 2008 - Present
Sterling Jewelers 2008 - Present
Whitehall Jewelers September 2000 - September 2008
Whitehall Jewellers 2000 - 2008
Skills
Retail Management, Fine Jewelry, Diamonds, Inventory Control, Loss Prevention, Store Management, Profitability, P&L Management, Retail, Jewelry, Sales Management, Vendor Relations, Team Building, Customer Service, Coaching, Inventory Management, Profit
Education
The University of Akron 1977 — 1981
Psychology, same
The University of Akron
Enova Financial October 2013 - Present
Addus HealthCare, Inc. October 2010 - Present
Comcast July 2009 - July 2012
Whitehall Jewelers December 2004 - February 2009
Skills
Inventory Management, Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Microsoft Word, Quality Assurance, Team Leadership, Inventory Control, Retail, PowerPoint, Team Building, Operations Management, Quality Control, Project Management, Sales, Event Planning, Data Entry, Teamwork, Telephone Skills, Cashiering, Call Centers, Access, Leadership, Customer Satisfaction, Outlook, Time Management
Education
Robert Morris College 1998 — 2007
Bachelor of Business Administration (BBA), Business Management
Chicago Public Schools May 2013 - Present
Ultra Diamonds June 2012 - August 2013
Ultra Diamonds November 2010 - March 2012
Whitehall Jewelers March 2007 - August 2008
Whitehall Jewelers September 2006 - March 2007
whitehall jewelers October 2005 - September 2006
Skills
Microsoft Office, Customer Service, Retail, Inventory Management, Merchandising, Team Building, Sales, Microsoft Excel, Time Management, Outlook, Training, Data Entry, Logistics, Telecommunications, PowerPoint, Microsoft Word, Sales Management
Education
University of Phoenix 2009 — 2011
BSEd/E, Elementary Education
University of Phoenix 2007 — 2009
Associates, Business
Whitehall Jewelers
Skills
Inventory Management, Microsoft Excel, Inventory Control, Accounting, Microsoft Word, Outlook, Invoicing
Education
North Park University
Master of Arts (M.A.)
Northeastern Illinois University
Bachelor of Arts (B.A.)
Harp and Dragon June 2006 - Present
Whitehall Jewelers September 1994 - October 2000
Education
Newbury College
Fashion Merchandising / Design
CDW 2012 - Present
Michael Hill Jeweller January 2009 - October 2011
Michael Hill Jewelers LLC January 2009 - October 2011
Whitehall Jewellers August 2005 - January 2009
whitehall jewelers 2005 - 2009
Whitehall Jewelers September 2005 - December 2008
Skills
Inventory Management, Loss Prevention, Retail, Sales Management, Auditing, Sales Operations
Education
Southern Illinois University, Carbondale 2000 — 2005
Bachelor of Arts, Adiminstration of Justice
Southern Illinois university 2000 — 2005
A degree, Administration of Justice
Rochester Gas & Electric November 2011 - Present
Frontier, but October 2006 - Present
Verizon Wireless January 2007 - September 2008
Frontier Communications August 2006 - January 2007
Sutherland Group May 2005 - January 2006
Media Play November 2001 - November 2002
Whitehall Jewelers March 2001 - November 2001
Whitehall Jewelers March 2001 - November 2001
Littman Jewelers September 1999 - March 2001
Finlay Fine Jewelers February 1998 - May 1999
Skills
Sales, Training, Time Management, Call Centers
Education
Buffalo State College 1989 — 1992
of study, Theater
Genesee Community College 1985 — 1988
Associates Degree, Communications
Lenscrafters 2010 - Present
Gordons Jewelers September 2005 - January 2010
Whitehall Jewelers June 2003 - September 2005
Sears March 2001 - June 2003
Montgomery Ward October 1984 - February 2001
Skills
Training, Recruiting, Retail, Customer Satisfaction, Performance Management, Sales, P, Store Management, Coaching, Customer Service, Inventory Control, Loss Prevention, Visual Merchandising, Merchandising, Inventory Management, Store Operations, Driving Results, Profit, Retail Sales, Team Building, New Store Openings, Planograms
Education
Branham High School 1972 — 1976
Ohlone College
General Education
West Valley College
Work2Future
Benson jewelers April 2005 - Present
Service Merchandise December 1995 - April 2005
Stafford Jewelers February 2001 - March 2005
Whitehall Jewelers March 2000 - 2002
Skills
Diamonds, Retail, Jewelry, Merchandising, Jewelry Design, Luxury Goods, Sales Management, Fashion, Customer Service, Inventory Management, Marketing Strategy, Strategic Planning, Social Media Marketing, Social Media, Public Speaking, Appraisals, Estate Appraising, Personal property..., Insurance appraisals, Gems, Silver, Sales, Diamond Jewelry, Church Revitalization, Motivational Speaking, Coaching, Ecclesiology, Event Planning, American religious..., Church Relations, New Business Development, Entrepreneurship, Canon Law, Gemology, Handmade Jewelry, Series 6, Valuation, Appraising, Marketing, Auctions, Insurance, Luxury, Management, Small Business, Watches, Wholesale
Education
AI SOCIETY 2012 — 2013
Appraisals, Law, Gems and Jewelry Specialty
Berean College 1982 — 1986
Bachelor of Theology degree, Theology/Theological Studies
University of Arizona 1978 — 1981
Business
Whitehall Jewellers February 2002 - September 2008
Whitehall Jewelers 2002 - 2008
Montgomery Ward May 1995 - February 2001
Skills
Supervisory Skills, Inventory Control, Problem Solving, Quality Assurance, Customer Service
Education
Chicago State University
Shane Co. October 2014 - Present
Bailey Banks & Biddle February 2014 - August 2014
Houston Jewelry March 2013 - August 2013
Robbins Brothers, The Engagement Ring Store September 2012 - February 2013
Days Jewelers October 2011 - September 2012
Pinnacle Entertainment - Bling of Belterra Casino January 2009 - July 2011
Friedman's Jewelers February 2006 - December 2008
Whitehall Jewelers November 2004 - February 2006
Grogan Jewelers January 2000 - January 2004
Colombian Emeralds International January 1999 - January 2000
Skills
Inventory Control, Customer Service, Team Building, Sales, Training, Loss Prevention, Merchandising, Retail, Inventory Management, Jewelry, Visual Merchandising, Profit, Sales Management, Diamonds, Strategic Planning, Store Management, Team Leadership, Budget, Coaching, Income Statement, Budgets, Social Networking, P&L Management, Watches, Management, Store Operations, Luxury Goods, Driving Results, Customer Satisfaction, Fashion, Hiring, Trend Analysis, Customer Experience, POS, Negotiation, District Management, Recruiting, New Store Openings, Merchandise Planning, Retail Sales, Multi-unit, Assortment, Wholesale, CPFR, Multi-Unit Management, New Store Development, Big Box, Associate Development, Trend, Shrinkage
Education
Cornell University On Line 2008 — 2009
Central Washington University 1980 — 1982
Crown's Gemological Resources 1986 - Present
Whitehall Jewelers May 2001 - July 2002
Brodkey Brothers Inc March 1992 - May 2001
Becker's Fine Jewelers November 1989 - March 1992
Skills
Gems, Diamonds, Appraisals, Pearl, Gemology, Jewelry, Jewelry Design, Luxury Goods, District Management, Store Operations, Retail Sales, Brand Development, Purchasing, POS, Advertising, Hiring, Loss Prevention, Marketing, E-commerce, Precious Metals, Analysis, Styling, Trend Analysis, Fashion, Merchandising, Retail, Visual Merchandising, Sales, Inventory Management, Profit, Inventory Control, Customer Service, Wholesale, Store Management, Sales Management, Watches, Management, Training, Driving Results, Team Building, Merchandise Planning, P, Recruiting, Luxury, Customer Satisfaction, Negotiation, Strategic Planning, Trade Shows, Coaching, Time Management
Education
Gemological Institute of America 1981 — 1982
Graduate Gemologist Diploma - In Residence, Gemology, Diamonds, Gemstones, Pearls & Appraisal Therory
Missouri Southern State University 1975 — 1978
Bachelor of Science, Education - Fine Arts
Markens Jewelers June 2007 - Present
Whitehall Jewelers June 2004 - July 2006
Quik-Trak January 2002 - December 2003
Skills
Visual Merchandising, Entrepreneurship, Store Operations, Customer Service, Outlook, Retail
Education
Dowling College 1993 — 1994
Accounting
Nassau Community College 1991 — 1993
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Emeral IT Services January 2009 - March 2012
Whitehall Jewelers September 2007 - January 2009
Kay Jewelers July 2004 - November 2006
North Mountain Medical & Rehabilitation Center August 2005 - January 2006
Skills
Refer to Resume
Education
PV Community College
San Francisco State University
Microbiology
Prime Communications September 2013 - Present
Aaron's, Inc August 2012 - August 2013
RadioShack July 2010 - June 2012
Whitehall Jewelers September 2008 - December 2008
Trapnell Chrysler, Dodge & Jeep August 2008 - September 2008
OfficeMax August 2007 - May 2008
The Shoe Department January 2007 - August 2007
Belk's October 2006 - January 2007
Walt Disney World & Resorts August 2005 - January 2006
Education
East Georgia College
Associates Degree, Psychology
Statesboro High School
High School Diploma
Mama Leones Restaurant March 2012 - Present
Naser Diamonds 2001 - 2012
GM Polluck & Sons July 1998 - June 2001
Whitehall Jewelers November 1994 - June 1998
Education
Hesser College 1990 — 2010
Continuing Studies, Liberal Arts and Sciences/Liberal Studies
Fairfield-Suisun Unified School District August 2014 - Present
Fairfield Suisun Unified School District November 2003 - Present
Fairfield Suisun Unified School District February 2014 - August 2014
Whitehall Jewelers January 2002 - January 2005
Commerce One Inc 2000 - 2002
Lawrence Livermore National Laboratory 1999 - 2000
Sybase Inc 1998 - 1998
Bio-Rad Laboratories 1992 - 1998
Contra Costra College 1991 - 1992
Skills
Teaching, Curriculum Design, Tutoring, Elementary Education, Staff Development, Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Research, Educational Leadership, Outlook, Nonprofits, Event Planning, Classroom Management, Curriculum Development, Data Entry, Process Scheduler, Administration, Administrative..., Budgets, Classroom, Coaching, Community Outreach, Databases, Editing, English, Event Management, Fundraising, Higher Education, Leadership, Leadership Development, Management, Microsoft Office, Networking, Non-profits, Office Management, Program Development, Social Media, Software Documentation, Spanish, Strategic Planning, System Administration
Education
Brighton College
Medical Billing & Coding
Career Step
Certificate: Medical Administration Assistant
Contra Costa College
Microprocessor Electronics Technology, Electronics
Contra Costa College
Associate of Science (A.S.), Electrical/Electronics Maintenance and Repair Technology
Deloitte October 2013 - Present
Windy City Limousine March 2013 - August 2013
Raytheon July 2009 - January 2013
Hanley Wood October 2007 - September 2008
ENVISIONEERING INC July 2007 - October 2007
SHOPPERTRAK RCT August 2004 - April 2007
WHITEHALL JEWELERS August 2004 - August 2005
Skills
Account Reconciliation, Accounts Receivable, Accounting, General Ledger, Invoicing, Payroll
Education
Robert Morris College 1998 — 2001
Bachelor of Arts (BA), Accounting
J. alexander Fine Jewelers June 2013 - Present
D'Andrea's Jewelers December 2009 - Present
Whitehall Jewelers 2002 - 2008
Zale 2001 - 2002
Education
Gemological Institute of America