WideOpenWest Company
Industry: Cable company
DescriptionWide Open West is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services. As of November 13, 2017, WOW! has about 776,400 subscribers. Headquarters: Englewood, CO CEO: Teresa Elder (Dec 14, 2017–) CFO: Rich Fish Traded as: NYSE: WOW; Russell 2000 Component Subsidiary: Sigecom, LLC. Did you know: WOW! is the 10th-largest multichannel video service provider in the US by total subscribers (518,500). wikipedia.org
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WideOpenWest Employees
Employee
Years
Job
Industry
Betsy Edwards Betsy Edwards's WideOpenWest Experience 1999 - 2001
Job Marketing and Communications | Advertising | Account Management | Email and Social Media | Public Relations
Industry Marketing and Advertising
Experience
Safeway April 2009 - April 2015
Bobcat Central Inc. 2006 - 2008
Edwards Marketing 2002 - 2006
WideOpenWest 1999 - 2001
Discreet Logic 1996 - 1999
Sony Electronics 1992 - 1996
Sony Electronics 1990 - 1992
Pinnacle Systems 1987 - 1989
Skills
Marketing, Marketing Communications, Advertising, Marketing Strategy, Public Relations, Digital Media, Account Management, Strategic Communications, Marketing Management, Video, Television, Sales, Competitive Analysis, Strategic Partnerships, Product Marketing, Business Development, Broadcast, New Business Development, Product Management
Education
Anderson School of Management UCLA
MBA, Marketing
Stanford University
BA, Psychology
Safeway April 2009 - April 2015
Bobcat Central Inc. 2006 - 2008
Edwards Marketing 2002 - 2006
WideOpenWest 1999 - 2001
Discreet Logic 1996 - 1999
Sony Electronics 1992 - 1996
Sony Electronics 1990 - 1992
Pinnacle Systems 1987 - 1989
Skills
Marketing, Marketing Communications, Advertising, Marketing Strategy, Public Relations, Digital Media, Account Management, Strategic Communications, Marketing Management, Video, Television, Sales, Competitive Analysis, Strategic Partnerships, Product Marketing, Business Development, Broadcast, New Business Development, Product Management
Education
Anderson School of Management UCLA
MBA, Marketing
Stanford University
BA, Psychology
Joe Cruz Joe Cruz's WideOpenWest Experience October 2002 - March 2005
Job Sr. Network Engineer at Johns Manville
Industry Information Technology and Services
Experience
Johns Manville June 2014 - Present
Boston Market April 2011 - May 2014
The Sports Authority September 2009 - September 2010
The Sports Authority October 2006 - September 2009
The Sports Authority July 2005 - October 2006
WideOpenWest October 2002 - March 2005
Sensory Science November 1999 - July 2001
WorldCom 1999 - 2000
Skills
Switches, Firewalls, Troubleshooting, LAN/WAN, Wireless, CCNA, VLAN, Routers, Routing, PIX, ASA, Cisco, Network Engineering, VPN, Cisco Switches, Cisco IOS, Network Design, Network Hardware, DHCP, Connectivity, Routing Protocols, Network Administration, IP
Education
School University Of Colorado 2001 — 2005
Degree Bachelor of Science, Business Information Systems
University of Colorado at Colorado Springs 1997 — 2005
BS, Computer Information Systems
James I. O'Neil Highschool 1993 — 1996
Diploma, General Study
West Point Middle School
Diploma, General Study
Johns Manville June 2014 - Present
Boston Market April 2011 - May 2014
The Sports Authority September 2009 - September 2010
The Sports Authority October 2006 - September 2009
The Sports Authority July 2005 - October 2006
WideOpenWest October 2002 - March 2005
Sensory Science November 1999 - July 2001
WorldCom 1999 - 2000
Skills
Switches, Firewalls, Troubleshooting, LAN/WAN, Wireless, CCNA, VLAN, Routers, Routing, PIX, ASA, Cisco, Network Engineering, VPN, Cisco Switches, Cisco IOS, Network Design, Network Hardware, DHCP, Connectivity, Routing Protocols, Network Administration, IP
Education
School University Of Colorado 2001 — 2005
Degree Bachelor of Science, Business Information Systems
University of Colorado at Colorado Springs 1997 — 2005
BS, Computer Information Systems
James I. O'Neil Highschool 1993 — 1996
Diploma, General Study
West Point Middle School
Diploma, General Study
Shaneka Leverette Shaneka Leverette's WideOpenWest Experience October 2012 - June 2013
Job Human Resource Specialist at Allegiance Staffing
Industry Human Resources
Experience
Allegiance Staffing August 2014 - Present
Department of Human Resources August 2013 - August 2014
WideOpenWest October 2012 - June 2013
Skills
Employment Law, Business Strategy, Business Analysis, Business Development, Business Process..., Human Resource..., Human Resources, Account Reconciliation, Research, Financial Analysis, Data Analysis, Analysis, Accounting, Management, Administration, Training, Team Building, Customer Service
Education
Troy University 2007 — 2011
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
DeVry University-Georgia 1999 — 2002
Bachelor of Science (B.S.), Business Administration with a concentration in Information Systems
Allegiance Staffing August 2014 - Present
Department of Human Resources August 2013 - August 2014
WideOpenWest October 2012 - June 2013
Skills
Employment Law, Business Strategy, Business Analysis, Business Development, Business Process..., Human Resource..., Human Resources, Account Reconciliation, Research, Financial Analysis, Data Analysis, Analysis, Accounting, Management, Administration, Training, Team Building, Customer Service
Education
Troy University 2007 — 2011
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
DeVry University-Georgia 1999 — 2002
Bachelor of Science (B.S.), Business Administration with a concentration in Information Systems
Nicolle Lewis Nicolle Lewis's WideOpenWest Experience 2014 - 2015
Job Accountant at Zayo Group
Industry Financial Services
Experience
Zayo Group 2015 - Present
Wideopenwest 2014 - 2015
FirstBank June 2012 - June 2014
University of Colorado, Leeds School of Business August 2010 - June 2012
University of Colorado at Boulder August 2010 - December 2011
Waddell & Reed May 2011 - August 2011
Cox Baker & Page, LLC March 2007 - December 2010
Skills
Microsoft Excel, Data Analysis, Process Improvement, Research, Microsoft Word, Analysis, Financial Analysis, Management
Education
Regis University 2014 — 2015
Master of Science (M.S.), Accounting, 4.0
University of Colorado at Boulder - Leeds School of Business 2008 — 2012
Business Administration, Management - Operations
Zayo Group 2015 - Present
Wideopenwest 2014 - 2015
FirstBank June 2012 - June 2014
University of Colorado, Leeds School of Business August 2010 - June 2012
University of Colorado at Boulder August 2010 - December 2011
Waddell & Reed May 2011 - August 2011
Cox Baker & Page, LLC March 2007 - December 2010
Skills
Microsoft Excel, Data Analysis, Process Improvement, Research, Microsoft Word, Analysis, Financial Analysis, Management
Education
Regis University 2014 — 2015
Master of Science (M.S.), Accounting, 4.0
University of Colorado at Boulder - Leeds School of Business 2008 — 2012
Business Administration, Management - Operations
Martin Weaver Martin Weaver's WideOpenWest Experience January 2001 - January 2003
Job Team Supervisor, Owner Services at NetJets, Inc., a Berkshire Hathaway company
Industry Aviation & Aerospace
Experience
NetJets, Inc., a Berkshire Hathaway company July 2015 - Present
NetJets, Inc., a Berkshire Hathaway company July 2014 - Present
PMAC formerly Residential Finance Corporation September 2013 - February 2014
Fifth Third Bank January 2013 - September 2013
BMW of Columbia December 2010 - October 2012
JP Morgan Chase February 2010 - December 2010
BMW Financial Services August 2009 - November 2009
Western Region, BMW Financial Services July 2007 - August 2009
BMW Financial Services/ BMW of North America June 2003 - June 2007
WideOpenWest January 2001 - January 2003
Skills
Extraordinary Customer..., Team Motivator, Customer Service, Customer Retention, Call Center, Customer Satisfaction, Credit, Loans, Underwriting, Negotiation, Team Building, Process Improvement, Financial Services, Profit, Retail, Credit Analysis, Mortgage Lending, Residential Mortgages, Automotive, Call Centers, Sales, Banking, Management, FHA, Refinance, Coaching, Escalation Resolution, Customer Escalation..., Insurance, Analysis, Risk Management, Portfolio Management, Strategic Planning, Relationship Management, Credit Risk, Job Coaching, Employee Training
Education
The Ohio State University 1991 — 1996
Bachelor of Arts, English
NetJets, Inc., a Berkshire Hathaway company July 2015 - Present
NetJets, Inc., a Berkshire Hathaway company July 2014 - Present
PMAC formerly Residential Finance Corporation September 2013 - February 2014
Fifth Third Bank January 2013 - September 2013
BMW of Columbia December 2010 - October 2012
JP Morgan Chase February 2010 - December 2010
BMW Financial Services August 2009 - November 2009
Western Region, BMW Financial Services July 2007 - August 2009
BMW Financial Services/ BMW of North America June 2003 - June 2007
WideOpenWest January 2001 - January 2003
Skills
Extraordinary Customer..., Team Motivator, Customer Service, Customer Retention, Call Center, Customer Satisfaction, Credit, Loans, Underwriting, Negotiation, Team Building, Process Improvement, Financial Services, Profit, Retail, Credit Analysis, Mortgage Lending, Residential Mortgages, Automotive, Call Centers, Sales, Banking, Management, FHA, Refinance, Coaching, Escalation Resolution, Customer Escalation..., Insurance, Analysis, Risk Management, Portfolio Management, Strategic Planning, Relationship Management, Credit Risk, Job Coaching, Employee Training
Education
The Ohio State University 1991 — 1996
Bachelor of Arts, English
David Jacoby David Jacoby's WideOpenWest Experience April 2011 - Present
Job Grocery Clerk at Publix Super Markets
Industry Information Technology and Services
Experience
Publix Super Markets November 2014 - Present
WideOpenWest April 2011 - Present
Comcast Cable July 2010 - January 2011
Hewlett-Packard April 2010 - July 2010
Cbeyond September 2009 - April 2010
Skills
Arris CMTS, Cable Modem & eMTA, VoIP, Juniper, LAN/WAN, IGRP, EIGRP, OSPF, BGP, RIP, TCP/IP, FTP, TFTP, HSRP, HDLC, Frame Relay, DNS, DHCP, PPP, ISDN, Network Printers, Windows 95 to 7, Windows 2000 & 2003..., Microsoft Office, Linux/UNIX, Cisco Technologies, WAN, LAN-WAN, Troubleshooting, Linux, VPN
Education
DeVry University-Georgia 2006 — 2007
Associate of Science (AS), Network Systems Administration
Devry Institute of Technology 1993 — 1995
BS, Electronics Engineering Technology
Publix Super Markets November 2014 - Present
WideOpenWest April 2011 - Present
Comcast Cable July 2010 - January 2011
Hewlett-Packard April 2010 - July 2010
Cbeyond September 2009 - April 2010
Skills
Arris CMTS, Cable Modem & eMTA, VoIP, Juniper, LAN/WAN, IGRP, EIGRP, OSPF, BGP, RIP, TCP/IP, FTP, TFTP, HSRP, HDLC, Frame Relay, DNS, DHCP, PPP, ISDN, Network Printers, Windows 95 to 7, Windows 2000 & 2003..., Microsoft Office, Linux/UNIX, Cisco Technologies, WAN, LAN-WAN, Troubleshooting, Linux, VPN
Education
DeVry University-Georgia 2006 — 2007
Associate of Science (AS), Network Systems Administration
Devry Institute of Technology 1993 — 1995
BS, Electronics Engineering Technology
Justin Garner's WideOpenWest Experience June 2014 - December 2014
Job IT Support Technician, Network Administrator, Industrial Electrician/Maintenance Technician
Industry Information Technology and Services
Experience
Quad Graphics April 2015 - Present
Independent June 2008 - Present
WideOpenWest June 2014 - December 2014
Wide Open West April 2013 - June 2014
Darden February 2011 - July 2012
Harrison Electrical Construction January 2007 - May 2009
Skills
Troubleshooting, Technical Support, Computer Repair, Wiring, Software Installation, Breadboard, Soldering, Blueprint Reading, Electrical..., Computer Hardware..., Wiring Diagrams, Panel Wiring, Computer Building, Cisco Networking, OSI Model, LAN Switching, Cisco Routers, Active Directory, Electrical Controls, Control Logic, PLC Ladder Logic, Circuit Analysis, Oral & Written..., Mathematics, CAD, Social Networking, Microsoft Office, Customer Service, Microprocessors, Electric Motors, Industrial Control, English language skills, Critical Thinking, Team Leadership, Time & Attendance, Time Management, Electronic..., Process Control, Windows Server, Vocals, Android SDK, Digital Electronics, Logic, Calibration, Networking, Electronics, Laptops, Electronics Repair, Computer Maintenance, Wireless Networking
Education
Aiken Technical College 2009 — 2012
Electronics Engineering Technology, Electronics/Computer Electronics, 3.95
Quad Graphics April 2015 - Present
Independent June 2008 - Present
WideOpenWest June 2014 - December 2014
Wide Open West April 2013 - June 2014
Darden February 2011 - July 2012
Harrison Electrical Construction January 2007 - May 2009
Skills
Troubleshooting, Technical Support, Computer Repair, Wiring, Software Installation, Breadboard, Soldering, Blueprint Reading, Electrical..., Computer Hardware..., Wiring Diagrams, Panel Wiring, Computer Building, Cisco Networking, OSI Model, LAN Switching, Cisco Routers, Active Directory, Electrical Controls, Control Logic, PLC Ladder Logic, Circuit Analysis, Oral & Written..., Mathematics, CAD, Social Networking, Microsoft Office, Customer Service, Microprocessors, Electric Motors, Industrial Control, English language skills, Critical Thinking, Team Leadership, Time & Attendance, Time Management, Electronic..., Process Control, Windows Server, Vocals, Android SDK, Digital Electronics, Logic, Calibration, Networking, Electronics, Laptops, Electronics Repair, Computer Maintenance, Wireless Networking
Education
Aiken Technical College 2009 — 2012
Electronics Engineering Technology, Electronics/Computer Electronics, 3.95
Dally Bomez Tokobe Dally Bomez Tokobe's WideOpenWest Experience November 2008 - April 2011
Job Core Network Engineer at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular December 2011 - Present
United States Cellular May 2011 - December 2011
Sentinel Technologies April 2010 - May 2011
WideOpenWest November 2008 - April 2011
Wide Open West May 2004 - November 2008
Skills
Frame Relay, MPLS, TCP/IP, BGP, OSPF, EIGRP, RIP, ATM networks, ISDN, SDH, Switches, Network Design, Software Installation, Firewalls, Troubleshooting, VPN, Networking, Cisco Technologies, CCNA, Routing, WAN, Juniper, Ethernet, IP, Routers, Juniper Technologies
Education
Cisco Networking Academy 2011 — 2011
Certificate in Building Core Network, Service Provider
Devry University Addison, IL 2007 — 2009
Bachelor of Science, Network and Communication Management
Devry University Addison, IL 2006 — 2007
Associate of Applied Science, Network System Administration
College of DuPage 2004 — 2006
General Study, Telecommunication
U.S. Cellular December 2011 - Present
United States Cellular May 2011 - December 2011
Sentinel Technologies April 2010 - May 2011
WideOpenWest November 2008 - April 2011
Wide Open West May 2004 - November 2008
Skills
Frame Relay, MPLS, TCP/IP, BGP, OSPF, EIGRP, RIP, ATM networks, ISDN, SDH, Switches, Network Design, Software Installation, Firewalls, Troubleshooting, VPN, Networking, Cisco Technologies, CCNA, Routing, WAN, Juniper, Ethernet, IP, Routers, Juniper Technologies
Education
Cisco Networking Academy 2011 — 2011
Certificate in Building Core Network, Service Provider
Devry University Addison, IL 2007 — 2009
Bachelor of Science, Network and Communication Management
Devry University Addison, IL 2006 — 2007
Associate of Applied Science, Network System Administration
College of DuPage 2004 — 2006
General Study, Telecommunication
Ron Luitgaarden Ron Luitgaarden's WideOpenWest Experience August 2003 - May 2006
Job Telecommunications
Industry Telecommunications
Experience
HSD Consulting August 2006 - Present
Charter Communications 2007 - 2008
WIdeOpenWest August 2003 - May 2006
AT&T Broadband 1998 - 2003
TCI 1995 - 1997
Skills
Broadband, Telecommunications, VoIP, Fiber Optics, VOD, Optical Fiber, IP, DOCSIS, Wireless, Computer Network..., IPTV, DWDM, Network Design, Ethernet, MPLS, Switches, Cabling, T1, Process Improvement, Routers, Field Operation, DSL, Analysis, SS7, Routing, RF, System Deployment, WAN, Cable Television, Wireless Networking, Satellite, Exceptional People..., SDH, Transmission, Metro Ethernet, Cables, LAN-WAN, SIP, Cisco Technologies, Network Engineering, Unified Communications, WiMAX, Financial Structuring, TCP/IP, Provisioning, Professional Experience, WiFi, CMTS, OSPF, Network Architecture
Education
Northern Michigan University 1978 — 1982
HSD Consulting August 2006 - Present
Charter Communications 2007 - 2008
WIdeOpenWest August 2003 - May 2006
AT&T Broadband 1998 - 2003
TCI 1995 - 1997
Skills
Broadband, Telecommunications, VoIP, Fiber Optics, VOD, Optical Fiber, IP, DOCSIS, Wireless, Computer Network..., IPTV, DWDM, Network Design, Ethernet, MPLS, Switches, Cabling, T1, Process Improvement, Routers, Field Operation, DSL, Analysis, SS7, Routing, RF, System Deployment, WAN, Cable Television, Wireless Networking, Satellite, Exceptional People..., SDH, Transmission, Metro Ethernet, Cables, LAN-WAN, SIP, Cisco Technologies, Network Engineering, Unified Communications, WiMAX, Financial Structuring, TCP/IP, Provisioning, Professional Experience, WiFi, CMTS, OSPF, Network Architecture
Education
Northern Michigan University 1978 — 1982
Matthew Randquist Matthew Randquist's WideOpenWest Experience August 2003 - December 2005
Job Product Support Technician; Network Operations at PGi
Industry Computer & Network Security
Experience
PGi October 2010 - Present
PGi May 2006 - October 2010
WideOpenWest August 2003 - December 2005
MCI/WorldCom February 2003 - August 2003
Modus Media International October 2000 - October 2002
Skills
A+ Certified, Network+ Certified, German, Russian, Public Speaking, Creative Writing, Resume Writing, Windows, Cloud Computing, Salesforce.com, Routers, Telecommunications, VPN, Training, WebEx, Troubleshooting, Computer Hardware, Operating Systems, VoIP, Customer Satisfaction, Microsoft Office, Process Improvement, Customer Service, Video Conferencing, Software Documentation, Network+, Technical Support, Process Management, Networking, Teaching, Telephony, Windows 7, Cisco Technologies, Team Leadership, Webinars, Databases, Management, Stock Market, Stock Picking, Bond Markets, Municipal Bonds, Audio Conferencing, Telepresence
Education
DeVry University 2005 — 2007
Business Administration
Utah Valley University 2001 — 2002
History
Brighton High School 1997 — 1998
High School Diploma
Gaston Jr. Sr. High School
PGi October 2010 - Present
PGi May 2006 - October 2010
WideOpenWest August 2003 - December 2005
MCI/WorldCom February 2003 - August 2003
Modus Media International October 2000 - October 2002
Skills
A+ Certified, Network+ Certified, German, Russian, Public Speaking, Creative Writing, Resume Writing, Windows, Cloud Computing, Salesforce.com, Routers, Telecommunications, VPN, Training, WebEx, Troubleshooting, Computer Hardware, Operating Systems, VoIP, Customer Satisfaction, Microsoft Office, Process Improvement, Customer Service, Video Conferencing, Software Documentation, Network+, Technical Support, Process Management, Networking, Teaching, Telephony, Windows 7, Cisco Technologies, Team Leadership, Webinars, Databases, Management, Stock Market, Stock Picking, Bond Markets, Municipal Bonds, Audio Conferencing, Telepresence
Education
DeVry University 2005 — 2007
Business Administration
Utah Valley University 2001 — 2002
History
Brighton High School 1997 — 1998
High School Diploma
Gaston Jr. Sr. High School
Steven Marder Steven Marder's WideOpenWest Experience July 2009 - January 2013
Job TMT Investment Banker & Private Equity Operating Partner & Serial Entrepreneur/ Director/ CEO
Industry Venture Capital & Private Equity
Experience
BTIG, LLC February 2015 - Present
SLI Systems, Inc. August 2001 - Present
Eurekster May 2008 - Present
AdMedia June 2012 - June 2015
Platform Purple, Inc. November 2013 - January 2015
Morgan Joseph TriArtisan LLC May 2014 - December 2014
Aeria Games & Entertainment April 2013 - April 2014
InvestorPlace Media July 2009 - January 2013
WideOpenWest July 2009 - January 2013
Avista Capital Partners October 2008 - January 2013
Skills
Mergers, Start-ups, Venture Capital, Business Strategy, Digital Media, Corporate Development, Entrepreneurship, Strategic Partnerships, Social Media Marketing, Mobile Devices, Online Advertising, Strategy, Mobile Marketing, SaaS, Business Development, E-commerce, Enterprise Software, Mergers & Acquisitions, Private Equity, Marketing, SEO, Angel Investing, User Experience, Digital Marketing, Social Networking, Management, Cloud Computing, Digital Strategy, B2B, Social Media
Education
St. Johns School of Law 1986 — 1989
Juris Doctor (J.D.)
Columbia University in the City of New York 1982 — 1986
Bachelor's Degree, Political Science, History
Horace Mann School 1978 — 1982
BTIG, LLC February 2015 - Present
SLI Systems, Inc. August 2001 - Present
Eurekster May 2008 - Present
AdMedia June 2012 - June 2015
Platform Purple, Inc. November 2013 - January 2015
Morgan Joseph TriArtisan LLC May 2014 - December 2014
Aeria Games & Entertainment April 2013 - April 2014
InvestorPlace Media July 2009 - January 2013
WideOpenWest July 2009 - January 2013
Avista Capital Partners October 2008 - January 2013
Skills
Mergers, Start-ups, Venture Capital, Business Strategy, Digital Media, Corporate Development, Entrepreneurship, Strategic Partnerships, Social Media Marketing, Mobile Devices, Online Advertising, Strategy, Mobile Marketing, SaaS, Business Development, E-commerce, Enterprise Software, Mergers & Acquisitions, Private Equity, Marketing, SEO, Angel Investing, User Experience, Digital Marketing, Social Networking, Management, Cloud Computing, Digital Strategy, B2B, Social Media
Education
St. Johns School of Law 1986 — 1989
Juris Doctor (J.D.)
Columbia University in the City of New York 1982 — 1986
Bachelor's Degree, Political Science, History
Horace Mann School 1978 — 1982
Scott MacArthur's WideOpenWest Experience 2001 - 2003
Job Technical Architect at Humana
Industry Insurance
Experience
Humana August 2012 - Present
Humana June 2011 - August 2012
Brown-Forman September 2008 - June 2011
Humana July 2006 - September 2008
Ford Motor Company July 2005 - July 2006
WideOpenWest 2001 - 2003
Skills
Assurance, CISA, Computer Security, IT Audit, Information Security, Information Security..., Network Security, Presentations, Risk Assessment, Security, Team Mentoring, Auditing, CISSP, Business Continuity, PCI DSS, Vulnerability Management, Disaster Recovery, SDLC, Risk Management, Troubleshooting, Sarbanes-Oxley Act, IT Strategy, Information Technology, Enterprise Architecture, Business Analysis, Vendor Management, Process Improvement, Consulting, ITIL
Education
Indiana University Bloomington 2004 — 2005
Master of Science, Information Systems
University of Southern Indiana 1996 — 2001
Bachelor of Science, Information Systems
Humana August 2012 - Present
Humana June 2011 - August 2012
Brown-Forman September 2008 - June 2011
Humana July 2006 - September 2008
Ford Motor Company July 2005 - July 2006
WideOpenWest 2001 - 2003
Skills
Assurance, CISA, Computer Security, IT Audit, Information Security, Information Security..., Network Security, Presentations, Risk Assessment, Security, Team Mentoring, Auditing, CISSP, Business Continuity, PCI DSS, Vulnerability Management, Disaster Recovery, SDLC, Risk Management, Troubleshooting, Sarbanes-Oxley Act, IT Strategy, Information Technology, Enterprise Architecture, Business Analysis, Vendor Management, Process Improvement, Consulting, ITIL
Education
Indiana University Bloomington 2004 — 2005
Master of Science, Information Systems
University of Southern Indiana 1996 — 2001
Bachelor of Science, Information Systems
John Manka John Manka's WideOpenWest Experience 1999 - 2003
Job Owner/Managing Director at Buckhaven LLC
Industry Mechanical or Industrial Engineering
Experience
Buckhaven LLC November 2007 - Present
Champion Broadband June 2003 - November 2007
WideOpenWest 1999 - 2003
Bridon American 1983 - 1999
Wire Rope Industries December 1975 - December 1983
Skills
Online Advertising, Customer Service, Marketing Strategy, Sales Management, Telecommunications, Engineering, New Business Development, Business Strategy, Microsoft Office, Leadership, Coaching, Team Management, Advertising, Change Management, Sales, Project Planning, Strategic Planning, Event Management, Operations Management, Project Management, Team Building, Entrepreneurship, Public Relations, Contract Negotiation, Marketing Communications, Strategy, Start-ups, Negotiation, Marketing, Online Marketing, Small Business, B2B, Business Development, Team Leadership, Business Planning, Management, Direct Sales, Product Development, Social Media Marketing, Selling, Sales Process, Strategic Partnerships, Key Account Management, Account Management, Marketing Management, Product Marketing, Lead Generation, Social Networking, Salesforce.com, International Sales
Education
Algonquin College of Applied Arts and Technology 1972 — 1975
Nepean High 1972 — 1972
Champlain High School 1967 — 1971
Broadview Public School 1964 — 1967
Buckhaven LLC November 2007 - Present
Champion Broadband June 2003 - November 2007
WideOpenWest 1999 - 2003
Bridon American 1983 - 1999
Wire Rope Industries December 1975 - December 1983
Skills
Online Advertising, Customer Service, Marketing Strategy, Sales Management, Telecommunications, Engineering, New Business Development, Business Strategy, Microsoft Office, Leadership, Coaching, Team Management, Advertising, Change Management, Sales, Project Planning, Strategic Planning, Event Management, Operations Management, Project Management, Team Building, Entrepreneurship, Public Relations, Contract Negotiation, Marketing Communications, Strategy, Start-ups, Negotiation, Marketing, Online Marketing, Small Business, B2B, Business Development, Team Leadership, Business Planning, Management, Direct Sales, Product Development, Social Media Marketing, Selling, Sales Process, Strategic Partnerships, Key Account Management, Account Management, Marketing Management, Product Marketing, Lead Generation, Social Networking, Salesforce.com, International Sales
Education
Algonquin College of Applied Arts and Technology 1972 — 1975
Nepean High 1972 — 1972
Champlain High School 1967 — 1971
Broadview Public School 1964 — 1967
Karl Austin Karl Austin's WideOpenWest Experience July 2002 - May 2005
Job IT Professional
Industry Telecommunications
Experience
WOW! Internet, Cable & Phone August 2012 - Present
Master Tran's Martial Arts Academy July 2012 - Present
WOW! Internet, Cable & Phone December 2009 - August 2012
WOW! Internet, Cable & Phone May 2005 - December 2009
WideOpenWest July 2002 - May 2005
Decision One February 2002 - May 2002
Ciena February 2001 - November 2001
US Army July 1997 - January 2001
Skills
Time Management, Writing Skills, Problem Solving, RF, VoIP, DWDM, CWDM, MPLS, OSPF, BGP, Deployment, Switches, TCP/IP, Routers, Cisco, IP, Telecommunications, Windows, Routing, Fiber Optics, Microsoft Office, Telephony, Self Defense, Change Management, DOCSIS, CMTS, Cisco Technologies, Six Sigma, Cisco IOS, VPN, ATM networks, Frame Relay, Broadband, Ethernet, Network Engineering, Network Design, Active Directory, System Deployment, WAN
Education
Master Tran's Martial Arts Academy 2010 — 2019
Self Defense, Hapkido
Villanova University 2011 — 2011
Six Sigma Certification, Quality Management
Colorado Technical University 2009 — 2010
MBA, Technology Management
University of Phoenix 2006 — 2009
Bachelor's, Business Management
Techskills Columbus 2003 — 2005
Microsoft Certifications, Information Technology Certifications
WOW! Internet, Cable & Phone August 2012 - Present
Master Tran's Martial Arts Academy July 2012 - Present
WOW! Internet, Cable & Phone December 2009 - August 2012
WOW! Internet, Cable & Phone May 2005 - December 2009
WideOpenWest July 2002 - May 2005
Decision One February 2002 - May 2002
Ciena February 2001 - November 2001
US Army July 1997 - January 2001
Skills
Time Management, Writing Skills, Problem Solving, RF, VoIP, DWDM, CWDM, MPLS, OSPF, BGP, Deployment, Switches, TCP/IP, Routers, Cisco, IP, Telecommunications, Windows, Routing, Fiber Optics, Microsoft Office, Telephony, Self Defense, Change Management, DOCSIS, CMTS, Cisco Technologies, Six Sigma, Cisco IOS, VPN, ATM networks, Frame Relay, Broadband, Ethernet, Network Engineering, Network Design, Active Directory, System Deployment, WAN
Education
Master Tran's Martial Arts Academy 2010 — 2019
Self Defense, Hapkido
Villanova University 2011 — 2011
Six Sigma Certification, Quality Management
Colorado Technical University 2009 — 2010
MBA, Technology Management
University of Phoenix 2006 — 2009
Bachelor's, Business Management
Techskills Columbus 2003 — 2005
Microsoft Certifications, Information Technology Certifications
Scott Fichter Scott Fichter's WideOpenWest Experience January 1999 - July 2002
Job President at Blue Fox Creative
Industry Internet
Experience
Blue Fox Creative January 2002 - Present
IAI Insurance 2011 - 2012
WideOpenWest January 1999 - July 2002
Skills
SEO, Website Development, Corporate Branding, B2B Marketing, Online Advertising, Web Design, Digital Marketing, Social Media Marketing, Advertising, SEM, Social Media, E-commerce, Joomla, Wordpress, Photoshop, Illustrator, Logo Design, Video Production, Website Consultation, Flash, CMS, Dreamweaver, WordPress, CSS
Education
West Virginia Weslyan College 1997 — 2001
Bachelors, Business Management
Indiana University of Pennsylvania 1987 — 1989
Business Management
Blue Fox Creative January 2002 - Present
IAI Insurance 2011 - 2012
WideOpenWest January 1999 - July 2002
Skills
SEO, Website Development, Corporate Branding, B2B Marketing, Online Advertising, Web Design, Digital Marketing, Social Media Marketing, Advertising, SEM, Social Media, E-commerce, Joomla, Wordpress, Photoshop, Illustrator, Logo Design, Video Production, Website Consultation, Flash, CMS, Dreamweaver, WordPress, CSS
Education
West Virginia Weslyan College 1997 — 2001
Bachelors, Business Management
Indiana University of Pennsylvania 1987 — 1989
Business Management
Daniel Derani, PMP's WideOpenWest Experience January 2001 - November 2002
Job Senior Technical & Enterprise Project Manager
Industry Information Technology and Services
Experience
TeleTech October 2010 - January 2014
Visa September 2009 - October 2010
TeleTech December 2005 - September 2009
Remtech (CIBER, Inc.) June 2004 - July 2005
Electronic Warfare Associates ( EWA) March 2004 - June 2004
Avaya April 2003 - March 2004
Bingo King November 2002 - April 2003
WideOpenWest January 2001 - November 2002
US Navy April 1997 - January 2001
Skills
Leadership, PMP, Vendor Management, Avaya, Service Delivery, Call Center, PMI, Virtual Teams, Resource Management, Outsourcing, RFP, Project Delivery, Enterprise Software, Information Technology, Process Improvement, Disaster Recovery, Call Centers, SDLC, Management, Customer Satisfaction, Managed Services, Data Center, Project Management, Business Process, Integration, ITIL, BPO, Product Management, Workforce Management, Customer Experience, Sla, Project Portfolio..., Strategic Planning, Professional Services, CRM, Program Management, Contact Centers, Pre-sales, PMO, Team Management, Offshoring, IT Operations, IT Management, Telecommunications, Technical Support, IT Service Management, Business Intelligence, System Deployment, VoIP, Business Process...
Education
Regis University 2005 — 2007
Masters of Science, Management: Project Leadership and Management, 3.8
University of Phoenix 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Naval Training Center 1997 — 1999
Stabilizer Gyrocompass Technician, 4.0
TeleTech October 2010 - January 2014
Visa September 2009 - October 2010
TeleTech December 2005 - September 2009
Remtech (CIBER, Inc.) June 2004 - July 2005
Electronic Warfare Associates ( EWA) March 2004 - June 2004
Avaya April 2003 - March 2004
Bingo King November 2002 - April 2003
WideOpenWest January 2001 - November 2002
US Navy April 1997 - January 2001
Skills
Leadership, PMP, Vendor Management, Avaya, Service Delivery, Call Center, PMI, Virtual Teams, Resource Management, Outsourcing, RFP, Project Delivery, Enterprise Software, Information Technology, Process Improvement, Disaster Recovery, Call Centers, SDLC, Management, Customer Satisfaction, Managed Services, Data Center, Project Management, Business Process, Integration, ITIL, BPO, Product Management, Workforce Management, Customer Experience, Sla, Project Portfolio..., Strategic Planning, Professional Services, CRM, Program Management, Contact Centers, Pre-sales, PMO, Team Management, Offshoring, IT Operations, IT Management, Telecommunications, Technical Support, IT Service Management, Business Intelligence, System Deployment, VoIP, Business Process...
Education
Regis University 2005 — 2007
Masters of Science, Management: Project Leadership and Management, 3.8
University of Phoenix 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Naval Training Center 1997 — 1999
Stabilizer Gyrocompass Technician, 4.0
Mary Vogt's WideOpenWest Experience May 2013 - December 2014
Job Senior Financial Analyst at Ciber
Industry Information Technology and Services
Experience
Ciber May 2015 - Present
WideOpenWest May 2013 - December 2014
WideOpenWest January 2012 - May 2013
Arrow Electronics March 2010 - October 2011
DirecTV Home Services September 2007 - March 2009
Time Warner Cable March 2003 - September 2007
AT&T May 1996 - November 2002
Skills
Accounting, Financial Reporting, Essbase, Sarbanes-Oxley, Internal Controls, General Ledger, Process Improvement, Analysis, PeopleSoft, Management, Auditing, Financial Modeling, Finance, Account Reconciliation, GAAP, Variance Analysis, Revenue Recognition, Budgets, Cash Flow, Financial Statements, Consolidation, Fixed Assets, CPA, Journal Entries, Due Diligence, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Analysis
Education
University of Denver 1992 — 1996
Masters, Accounting
Ciber May 2015 - Present
WideOpenWest May 2013 - December 2014
WideOpenWest January 2012 - May 2013
Arrow Electronics March 2010 - October 2011
DirecTV Home Services September 2007 - March 2009
Time Warner Cable March 2003 - September 2007
AT&T May 1996 - November 2002
Skills
Accounting, Financial Reporting, Essbase, Sarbanes-Oxley, Internal Controls, General Ledger, Process Improvement, Analysis, PeopleSoft, Management, Auditing, Financial Modeling, Finance, Account Reconciliation, GAAP, Variance Analysis, Revenue Recognition, Budgets, Cash Flow, Financial Statements, Consolidation, Fixed Assets, CPA, Journal Entries, Due Diligence, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Analysis
Education
University of Denver 1992 — 1996
Masters, Accounting
Paul Flinkow's WideOpenWest Experience September 2006 - Present
Job Construction/Fiber Engineer at WOW! Internet Cable & Phone
Industry Telecommunications
Experience
WideOpenWest September 2006 - Present
Wide Open West September 2005 - September 2006
Ameritech New Media July 1995 - March 2000
Skills
Telecommunications, Network Design, Broadband, Microsoft Office, VoIP, Fiber Optics
Education
University of Illinois at Chicago 1990 — 1995
B.S., Electrical Engineering
WideOpenWest September 2006 - Present
Wide Open West September 2005 - September 2006
Ameritech New Media July 1995 - March 2000
Skills
Telecommunications, Network Design, Broadband, Microsoft Office, VoIP, Fiber Optics
Education
University of Illinois at Chicago 1990 — 1995
B.S., Electrical Engineering
Nate Burgess's WideOpenWest Experience March 2001 - December 2004
Job Corporate Account Representative at Talend
Industry Information Technology and Services
Experience
Talend June 2015 - Present
Hewlett-Packard October 2014 - June 2015
Hewlett-Packard April 2009 - November 2012
Hewlett-Packard 2007 - 2009
Barclays Bank August 2005 - February 2007
WideOpenWest March 2001 - December 2004
Skills
Marketing Strategy, Software Solutions, Sales Process, Channel, New Business Development, Sales Operations, Sales, Team Building, Software Industry, Partner Management, Direct Sales, Account Management, Enterprise Software, Strategic Partnerships, Lead Generation, Business Development, Project Management, CRM, Leadership, Coaching, Channel Partners, Solution Selling, HP, Salesforce.com, Go-to-market Strategy, Cloud Computing
Education
University of Colorado Colorado Springs 2012 — 2015
Bachelor's Degree, Psychology
Western Governors University 2010 — 2012
Business Management
Colorado State University 1999 — 2001
Talend June 2015 - Present
Hewlett-Packard October 2014 - June 2015
Hewlett-Packard April 2009 - November 2012
Hewlett-Packard 2007 - 2009
Barclays Bank August 2005 - February 2007
WideOpenWest March 2001 - December 2004
Skills
Marketing Strategy, Software Solutions, Sales Process, Channel, New Business Development, Sales Operations, Sales, Team Building, Software Industry, Partner Management, Direct Sales, Account Management, Enterprise Software, Strategic Partnerships, Lead Generation, Business Development, Project Management, CRM, Leadership, Coaching, Channel Partners, Solution Selling, HP, Salesforce.com, Go-to-market Strategy, Cloud Computing
Education
University of Colorado Colorado Springs 2012 — 2015
Bachelor's Degree, Psychology
Western Governors University 2010 — 2012
Business Management
Colorado State University 1999 — 2001
Brett Ferguson's WideOpenWest Experience March 2013 - Present
Job Business Analyst at WideOpenWest
Industry Financial Services
Experience
WideOpenWest March 2013 - Present
Shareholder Representative Services April 2010 - February 2013
The Milestone Group June 2009 - January 2010
Davis Partnership Architects January 2009 - April 2009
The Schwartz Mabry Group - Smith Barney June 2007 - December 2007
Education
University of Denver - Daniels College of Business 2005 — 2008
Bachelor of Science - Business Administration, Finance; Business
WideOpenWest March 2013 - Present
Shareholder Representative Services April 2010 - February 2013
The Milestone Group June 2009 - January 2010
Davis Partnership Architects January 2009 - April 2009
The Schwartz Mabry Group - Smith Barney June 2007 - December 2007
Education
University of Denver - Daniels College of Business 2005 — 2008
Bachelor of Science - Business Administration, Finance; Business
Peter Yarger's WideOpenWest Experience October 2009 - July 2010
Job Student at University of Colorado School of Medicine
Industry Hospital & Health Care
Experience
Hines Landscaping March 2004 - October 2014
Memorial Health System October 2010 - July 2014
Front Range Emergency Specialists March 2012 - March 2014
University of Colorado at Colorado Springs August 2009 - May 2012
WideOpenWest October 2009 - July 2010
Skills
Customer Service, Cpr Certified, Healthcare, Clinical Research, Hospitals
Education
University of Colorado School of Medicine 2014 — 2018
Doctor of Medicine (M.D.), Medicine
University of Colorado at Colorado Springs 2009 — 2012
BS, Human Biology, minor in Chemistry
Pikes Peak Community College 2006 — 2008
AS, Associate of Science
Hines Landscaping March 2004 - October 2014
Memorial Health System October 2010 - July 2014
Front Range Emergency Specialists March 2012 - March 2014
University of Colorado at Colorado Springs August 2009 - May 2012
WideOpenWest October 2009 - July 2010
Skills
Customer Service, Cpr Certified, Healthcare, Clinical Research, Hospitals
Education
University of Colorado School of Medicine 2014 — 2018
Doctor of Medicine (M.D.), Medicine
University of Colorado at Colorado Springs 2009 — 2012
BS, Human Biology, minor in Chemistry
Pikes Peak Community College 2006 — 2008
AS, Associate of Science
Anthony Szucko's WideOpenWest Experience November 2002 - Present
Job Network Operations Center Manager at WOW! InternetCablePhone
Industry Telecommunications
Experience
WOW! Internet, Cable & Phone November 2002 - Present
WideOpenWest November 2002 - Present
WOW! Internet-Cable-Phone November 2002 - Present
yesmail.com 1997 - 2001
Skills
Telecommunications, VoIP, Computer Network..., Telephony, Network Design, Wireless, Ethernet, Broadband, Fiber Optics, Troubleshooting, Call Centers, NOC, IP, TCP/IP
Education
Illinois Institute of Technology 1994 — 1998
Computer Engineering, Software
WOW! Internet, Cable & Phone November 2002 - Present
WideOpenWest November 2002 - Present
WOW! Internet-Cable-Phone November 2002 - Present
yesmail.com 1997 - 2001
Skills
Telecommunications, VoIP, Computer Network..., Telephony, Network Design, Wireless, Ethernet, Broadband, Fiber Optics, Troubleshooting, Call Centers, NOC, IP, TCP/IP
Education
Illinois Institute of Technology 1994 — 1998
Computer Engineering, Software
Scotty DeLong's WideOpenWest Experience July 2012 - Present
Job Manager, Telephony Engineering Interconnect and Capacity Planning
Industry Telecommunications
Experience
WideOpenWest July 2012 - Present
WOW! Internet, Cable & Phone December 2007 - July 2012
Cinergy Communications August 2007 - December 2007
AT&T Mobility June 2005 - July 2007
Cingular Wireless October 2000 - June 2005
BellSouth Mobility November 1998 - December 2000
US Cellular May 1996 - November 1998
U.S. Cellular August 1993 - April 1996
Skills
VoIP, Wireless, Telecommunications, Network Operations, Telephony, Project Implementation, Nortel switches, Ericsson, Tellabs, Change Management, Interconnect, Network Design, Regulatory Requirements, Least Cost Routing, Translations, Computer Network..., IP, T1, Ethernet, SIP, Cellular Communications, Managed Services, GSM, Troubleshooting, Network Architecture, Routing, Vendor Management, Network Engineering, Co-location, RF, 3G, System Deployment, Provisioning, SS7, Integration, SIP Trunking, RF Engineering, DOCSIS, Switches, Broadband, Cisco Technologies, MPLS, Routers, DWDM, Frame Relay, WAN, Unified Communications, LAN-WAN, Cabling
Education
Oakland City University 2004 — 2006
B.S., Organizational Management
Indiana State University 1992 — 1993
Biomedical Electronics
Vincennes University 1989 — 1992
A.S., Biomedical Electronics
Vincennes University 1989 — 1992
A.S., Laser Electro-Optics
Gibson Southern High School
WideOpenWest July 2012 - Present
WOW! Internet, Cable & Phone December 2007 - July 2012
Cinergy Communications August 2007 - December 2007
AT&T Mobility June 2005 - July 2007
Cingular Wireless October 2000 - June 2005
BellSouth Mobility November 1998 - December 2000
US Cellular May 1996 - November 1998
U.S. Cellular August 1993 - April 1996
Skills
VoIP, Wireless, Telecommunications, Network Operations, Telephony, Project Implementation, Nortel switches, Ericsson, Tellabs, Change Management, Interconnect, Network Design, Regulatory Requirements, Least Cost Routing, Translations, Computer Network..., IP, T1, Ethernet, SIP, Cellular Communications, Managed Services, GSM, Troubleshooting, Network Architecture, Routing, Vendor Management, Network Engineering, Co-location, RF, 3G, System Deployment, Provisioning, SS7, Integration, SIP Trunking, RF Engineering, DOCSIS, Switches, Broadband, Cisco Technologies, MPLS, Routers, DWDM, Frame Relay, WAN, Unified Communications, LAN-WAN, Cabling
Education
Oakland City University 2004 — 2006
B.S., Organizational Management
Indiana State University 1992 — 1993
Biomedical Electronics
Vincennes University 1989 — 1992
A.S., Biomedical Electronics
Vincennes University 1989 — 1992
A.S., Laser Electro-Optics
Gibson Southern High School
Darrell Schmitz's WideOpenWest Experience November 2006 - Present
Job Senior Director, Business Operations at WideOpenWest
Industry Telecommunications
Experience
WideOpenWest November 2006 - Present
Skills
VOD, Customer Satisfaction, Broadband, Vendor Management, Process Improvement, VoIP, Customer Service, Telecommunications, Operations Management, Team Building, Wireless, Computer Network..., Call Center, Strategic Partnerships, Call Centers, Team Leadership, Sales Management, Account Management
Education
Iowa State University 1977 — 1981
Business Administration, Finance
WideOpenWest November 2006 - Present
Skills
VOD, Customer Satisfaction, Broadband, Vendor Management, Process Improvement, VoIP, Customer Service, Telecommunications, Operations Management, Team Building, Wireless, Computer Network..., Call Center, Strategic Partnerships, Call Centers, Team Leadership, Sales Management, Account Management
Education
Iowa State University 1977 — 1981
Business Administration, Finance
Ashley Cann's WideOpenWest Experience May 2007 - August 2009
Job Account Representative
Industry Fund-Raising
Experience
CC Distribution July 2014 - Present
Soluciones Educativas September 2013 - April 2014
Soluciones Educativas October 2012 - August 2013
Daegu Gyeongbuk English Village August 2010 - August 2012
WideOpenWest May 2007 - August 2009
Skills
Curriculum Development, Staff Development, Conducting Interviews, Manage Client..., Sales Management, Presentations, Customer Service..., Microsoft Excel, Project Coordination, Goal Oriented, Customer Service..., Customer Service, Microsoft Office
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's Degree, International Business
Pikes Peak Community College 2006 — 2008
Associate's Degree, General studies - Business
CC Distribution July 2014 - Present
Soluciones Educativas September 2013 - April 2014
Soluciones Educativas October 2012 - August 2013
Daegu Gyeongbuk English Village August 2010 - August 2012
WideOpenWest May 2007 - August 2009
Skills
Curriculum Development, Staff Development, Conducting Interviews, Manage Client..., Sales Management, Presentations, Customer Service..., Microsoft Excel, Project Coordination, Goal Oriented, Customer Service..., Customer Service, Microsoft Office
Education
University of Colorado Colorado Springs 2008 — 2010
Bachelor's Degree, International Business
Pikes Peak Community College 2006 — 2008
Associate's Degree, General studies - Business
Michael Boruch's WideOpenWest Experience 2000 - 2002
Job Business/Project Management Professional
Industry Construction
Experience
Independent 2002 - September 2011
Global Trade Centers October 2009 - May 2010
WideOpenWest 2000 - 2002
RCN Telecommunications 1996 - 2000
Twin County Cable TV, C-TEC Cable 1979 - 1996
Education
Technical Training School 1978 — 1979
Technical, Carpentry, Drafting and Design
Lehigh County Vocational and Technical School 1976 — 1978
Diploma, Carpentry, Building Maintenance
Allentown Central Catholic High School 1974 — 1978
Diploma, General
Lehigh County Community College
Certificate, Small Business Accounting
Penn State University
Personal Financial Planning
Independent 2002 - September 2011
Global Trade Centers October 2009 - May 2010
WideOpenWest 2000 - 2002
RCN Telecommunications 1996 - 2000
Twin County Cable TV, C-TEC Cable 1979 - 1996
Education
Technical Training School 1978 — 1979
Technical, Carpentry, Drafting and Design
Lehigh County Vocational and Technical School 1976 — 1978
Diploma, Carpentry, Building Maintenance
Allentown Central Catholic High School 1974 — 1978
Diploma, General
Lehigh County Community College
Certificate, Small Business Accounting
Penn State University
Personal Financial Planning
Mariano Melendez's WideOpenWest Experience February 2013 - Present
Job Dispatcher at WideOpenWest
Industry Telecommunications
Experience
WideOpenWest February 2013 - Present
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Management, Team Building, Microsoft Office, Team Leadership, Training, Microsoft Excel
Education
University of Phoenix
University of Phoenix
Bachelor of Science in Management, Accounting and Business/Management
WideOpenWest February 2013 - Present
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Management, Team Building, Microsoft Office, Team Leadership, Training, Microsoft Excel
Education
University of Phoenix
University of Phoenix
Bachelor of Science in Management, Accounting and Business/Management
HBO
WOW! Internet, Cable & Phone
HBO Latin America
Midcontinent Communications
Home Box Office
Buckeye CableSystem
Wide Open West
Atlantic Broadband