Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Windstream Communications January 2014 - Present
Windstream Communications March 2012 - January 2014
Windstream Communications September 2010 - March 2012
Windstream Communications September 2006 - September 2010
Alltel Wireless November 1999 - September 2006
Arkansas Teacher Retirement System September 1993 - November 1999
Skills
PHR Certification, Human Resources, Employee Relations, Performance Management, Training, New Hire Orientations, Onboarding, Leadership, Employee Benefits, Benefits Administration, Management, Organizational...
Education
Webster University
Master's Degree, Human Resources Development
Arkansas State University
Bachelor's Degree, Speech Communication and Broadcasting
Windstream Communications March 2010 - Present
Skills
Telecommunications, VoIP, Call Centers, MPLS, Managed Services, IP, Telephony, Wireless, Ethernet, Troubleshooting, Unified Communications, SIP, Cisco Technologies, Data Center, Switches, Network Design, Routers, LAN-WAN, Networking, Team Leadership
Education
American InterContinental University 2005 — 2007
Bachelor of Business Administration (BBA), Business/Corporate Communications
Monroe Community College 2000 — 2002
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Verizon Enterprise Solutions May 2013 - Present
Insight Global May 2013 - Present
Windstream Communications January 2013 - May 2013
Corning Inc February 2011 - September 2012
Computer Task Group February 2011 - September 2012
Palatech Partners December 2009 - January 2011
AT&T Mobility Syracuse & Southern Tier of NY October 2007 - December 2009
Alfred State College Alfred August 2007 - January 2008
Southern Tier West Regional Planning & Development Board April 2007 - September 2007
Syracuse Research Corporation Syracuse February 2004 - December 2006
Skills
Telecommunications, Troubleshooting, VoIP, Cisco, Switches, MS Project, Project Planning, Software Project..., Certified Project..., Enterprise Mobility, Global Mobility, Mobility Management, Blackberry, Blackberry Enterprise..., Blackberry OS, Blackberry applications, iOS, iPhone, iPhone Support, Cellular Communications, Server Architecture, Storage, Storage Area Networks, Backup, Backup Solutions, SDLC, Corporate Communications, LAN-WAN, Wireless, Wireless Security, Wireless Networking, Agile Methodologies, Agile Project Management, Scrum, PMBOK, PMP, PMI, Project Management, Cisco Technologies, Network Design, Cloud Computing, Data Center, Change Management, Vendor Management, Security, Networking, System Administration, Management, Information Technology, Leadership
Education
Alfred University
Masters, Community Services Administration
Alfred University
Bachelor of Arts, Criminal Justice/Public Law
Auburn High School
Annese & Associates, Inc February 2008 - Present
Sun Microsystems January 2008 - February 2008
Bausch + Lomb October 2004 - December 2007
Windstream Communications February 2000 - May 2003
Skills
Cisco Nexus, Cisco Call Manager, Cisco Certified, Cisco UCS, Cisco VoIP, Cisco Security, Cisco IOS, Cisco Technologies, Cisco Routers, Cisco Wireless, VB.NET, Cisco Networking, Networking, Data Center, CCNP
Education
SUNY Brockport
Computer Science, Math
Arizona State University
The Ohio State University
Bachelor of Science (BS), Mathematics and Computer Science
Check Point Software Technologies December 2013 - Present
Fidelity National Information Services March 2013 - December 2013
SAIC March 2010 - March 2013
Windstream Communications 2007 - 2010
Alltel Wireless July 2006 - July 2007
Alltel Wireless June 2005 - July 2006
FIS - Fidelity Information Services November 2004 - June 2005
Skills
Network Engineering, Network Security, Network Design, Troubleshooting, IP, CISSP, CCNP, Customer Service, Networking, Unified Communications, Cisco Technologies, Security, Data Center, Leadership, Checkpoint, Process Improvement, Telecommunications, Ethernet, Disaster Recovery, Visio, Juniper, MPLS, Switches, Microsoft Office, Fortinet, Checkpoint Security, Juniper Technologies
Education
American InterContinental University 2004 — 2005
Master of Information Technology, Information Security
Expedient Data Centers January 2015 - Present
Insurance Solutions Group December 2007 - Present
Windstream Communications June 2009 - January 2015
Zayo Group October 2008 - May 2009
tw telecom April 2001 - August 2006
AT&T 1999 - 2000
XO Communications 1996 - 1997
harrahs 1989 - 1994
Skills
Selling, Co-location, Metro Ethernet, Sales Management, Telecommunications, SIP Trunking, Managed Services, Sales, Sales Operations, Management, Networking, Recruiting, Training, Unified Communications, Solution Selling, Wireless, Customer Service, MPLS, Coaching, Sales Process, Data Center, Insurance, Cold Calling, Telephony, Account Management, Cloud Computing, SaaS, Small Business, Ethernet, Strategic Partnerships, B2B, Customer Retention, Call Centers, VoIP, Direct Sales, Salesforce.com, IP, Customer Satisfaction, SIP, Internet Services, Sales Presentations, Contract Negotiation, New Business Development, Long Distance, Disaster Recovery, WAN, LAN-WAN, Network Design, Customer Experience, Business Development
Education
Arkansas State University 1988 — 1992
Jonesboro ar, Finance, General
Windstream Communications February 2014 - Present
Wholesale Carrier Services, Inc. November 2012 - February 2014
Windstream Communications December 2007 - November 2012
EFD Corporations 2006 - 2007
Anew Broadband 2002 - 2004
WorldCom 2000 - 2001
Verizon 1992 - 2000
Skills
Business Development, Cisco Technologies, Cloud Computing, Co-location, Data Center, Direct Sales, IP, MPLS, Managed Services, SIP Trunking, Sales Management, Solution Selling, T1, Telecommunications, Telephony, Unified Communications, VoIP, Wireless
Education
American InterContinental University-South Florida 2001 — 2003
Master, Information Technology
Herbert H. Lehman College 1987 — 1993
Bachelor of Science, Computing and Business Management
Walmart GSS February 2015 - Present
Belk April 2014 - October 2014
Kmart Corporation August 2013 - April 2014
Harris Teeter March 2013 - August 2013
Family Dollar July 2009 - March 2013
Macy's November 2011 - January 2012
Family Dollar January 2006 - July 2009
Family Dollar July 2005 - January 2006
Windstream Communications April 2002 - April 2005
Mastec Advance Technology September 2001 - April 2002
Skills
Data Entry, Retail, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Accounts Payable, Administrative..., Telecommunications, Expense Reports, Office Equipment, Call Centers, Sales, Merchandising, Item Processing, Facebook, Twitter, Windows 7, Cash Handling Experience, APX, RMS, Retek, Microstrategy, SAS, GSX, Concur, SharePoint, Shared Service Center, PMF
Education
Brookstone College-Charlotte 1997 — 1998
certificate, General Office Occupations and Clerical Services
Brookstone College-Charlotte
FROST, PLLC December 2014 - July 2015
Windstream Communications July 2014 - December 2014
Windstream Communications April 2013 - July 2014
The Institute of Internal Auditors Inc. of Central Arkansas April 2012 - May 2014
Windstream Communications March 2012 - April 2013
Windstream Communications January 2011 - March 2012
Barr Investments August 2009 - May 2010
Skills
Accounting, Financial Analysis, Forecasting, Microsoft Excel, Budgets, Sarbanes-Oxley, Financial Reporting, Process Improvement, General Ledger, Account Reconciliation, Auditing, SEC filings, Visio, Accounts Payable, Visual Basic, OneSource, Access, SAP, RIA, JD Edwards, SQL, Tax Accounting, Data Analysis, Internal Audit, HFM, Hyperion HFM, Essbase, PeopleSoft, Variance Analysis, Tax, Financial Statements, Hyperion Enterprise, Accruals, Managerial Finance, Tax Preparation, Internal Controls, Finance, Analysis, Microsoft Office, Financial Accounting, Leadership, Time Management, Acquisition Integration, Financials, GAAP, Corporate Tax
Education
Benedictine University 2012 — 2014
Master of Business Administration (M.B.A.), Emphasis in Accounting
Arkansas State University 2005 — 2010
BS in Accounting, Accounting
Ritter Communications July 2014 - Present
Windstream Communications June 2013 - July 2014
Arkansas State University May 2011 - June 2013
Outreach Community Support Center September 2009 - May 2011
Allstate November 2006 - September 2009
Skills
Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Budgets, Research, Customer Service, Customer Retention, Microsoft Word, Outlook, QuickBooks, Student Financial Aid, Management, Direct Sales, Direct Marketing, Reports, Customer Satisfaction, Cisco Call Manager, Compliance, Finance, Business Analysis, Financial Analysis
Education
Georgia Southern University 2012 — 2013
Master of Business Administration (MBA), 4.0
Arkansas State University 1998 — 2003
Corporate Finance
OrthoCarolina and Carolina Spine and Pain Management February 2014 - Present
Kaplan College February 2013 - November 2013
Union Pediatics January 2012 - March 2012
Windstream Communications 2001 - 2009
Skills
Customer Service, Microsoft Word, Typing, Multi Tasking, Answering Phones, Medical Transcription, Organization, Filing, Telephone Skills, Multi-line Phone, Appointment Scheduling, 10 Key, Medical Terminology
Education
Kaplan College-Charlotte 2013 — 2013
Diploma in RMA, Medical/Clinical Assistant
South Piedmont Community College 2010 — 2012
Associate's degree, Medical Office Management/Administration
Windstream Communications June 1994 - November 2014
Paetec Communications Inc September 2007 - August 2011
McLeodUSA March 2003 - September 2007
McLeodUSA August 1998 - March 2003
McLeodUSA June 1994 - August 1998
Skills
Reporting & Analysis, Management, Account Management, Project Management, Change Management, Warehouse Management, Business Intelligence
Education
Arizona State University
Business Administration and Management, General
Poway High School
Windstream Communications June 2013 - Present
University of Arkansas for Medical Sciences January 2013 - May 2013
University of Arkansas for Medical Sciences January 2009 - January 2013
Alltel Wireless (Now Verizon) January 2008 - January 2009
Alltel Wireless (Now Verizon) February 2003 - January 2008
Relativity, Inc. August 2000 - February 2003
Skills
Media Relations, Corporate Communications, Public Relations, Internal Communications, Press Releases, Marketing Communications, Crisis Communications, Social Media, Editing, Event Planning, Strategic Communications, Advertising, Newsletters, Blogging, Fundraising, Social Media Marketing, Copywriting, Marketing, Public Speaking, Copy Editing, Leadership, Web Content, Graphic Design, Event Management
Education
Arkansas State University 2000 — 2002
Master of Science, Mass Communications
Arkansas State University 1997 — 2000
Bachelor of Science, Journalism
Connected Living January 2014 - Present
Sutherland Global Services October 2012 - October 2013
Windstream Communications August 2010 - November 2011
Trotta Associates June 2009 - August 2010
Replacement Draperies December 2002 - August 2009
Vista Del Mar March 2001 - November 2002
Quarterdeck June 1996 - February 2001
RAND Corporation September 1992 - March 1996
Skills
Customer Service, Microsoft Office, Customer Relations, Writing, Excel, Public Speaking, Word, PowerPoint, Problem Solving, Outlook, Telecommunications, Research, Call Center, Scheduling, 10 Key, Troubleshooting, Microsoft Excel, Microsoft Word, Coaching, Event Planning, Call Centers, Interviews, Social Media, Process Scheduler, Management, Social Networking, Event Management
Education
American Academy of Dramatic Arts 1973 — 1975
Associate's degree, Theatre/Theater
Cal State Northridge 1971 — 1975
bachelor of arts, Theatre Arts
Venice High School 1968 — 1971
High School Diploma, Theatre Arts
Windstream May 2015 - Present
Windstream Communications September 2014 - Present
Windstream Communications March 1999 - Present
Skills
Telecommunications, Network Design, Troubleshooting, Network Engineering, T1, Fiber Optics, DWDM, Optical Fiber, TDM, Adtran, Provisioning, Voice Mail
Education
Arkansas State University 1990 — 1993
Secondary Education and Teaching
Windstream Communications August 2012 - Present
Coca-Cola Enterprises September 2007 - August 2012
BKD CPAs & Advisors January 2011 - March 2011
Education
Arkansas State University 2011 — 2012
Master's degree, Accounting
Arkansas State University 2007 — 2011
Bachelor's of Science, Accounting
Windstream Communications October 2010 - Present
Empire Appraisal & RE Services November 2004 - September 2010
Allegiance Telecommunications March 1999 - April 2004
WorldxChange Communications 1997 - 1999
Skills
Security, Network Design, MPLS, Telecommunications, VoIP, IP, Ethernet, Wireless, WAN, Cisco Technologies, Unified Communications, Telephony, Switches, T1, Managed Services, LAN-WAN, Call Centers, Internet Services, Co-location, Computer Network..., DSL, Optical Fiber, SIP, Avaya, DWDM, Network Engineering, Data Center, Routers, Provisioning, BGP, SIP Trunking
Education
Palomar College 2005 — 2005
Associate's degree, English Language and Literature, General
Antelope Valley College 1990 — 1992
None, English Language and Literature, General
Windstream Communications March 2013 - Present
Windstream Communications February 2007 - March 2013
Windstream Communications April 2004 - February 2007
Skills
Telecommunications, Fiber Optic Networks, T1, TCP/IP, VoIP, Computer Hardware, Customer Service, Project Management, DSL, Multiplexing, Cables, DWDM, Low Voltage, Sales, Project Coordination, Network Installation, Field Operations, Field Work, Marketing, Tires, Network Design, Key Systems, Surveillance, Copper Cabling, Low Voltage Design, Routing, LAN Switching, Cisco Technologies, Juniper, Nortel DMS, Nortel Meridian, Adtran, DS3, Metro Ethernet, MPLS Networking, VLS, DC Power, Backup & Restore, Fortinet, Cabling, Software Installation, Telephony
Education
Georgia Southern University 2012 — 2013
Waycross College 1998 — 1999
Abraham Baldwin Agricultural College 1997 — 1998
Colquitt Electric Membership Corporation August 2010 - September 2011
Colquitt Electric Membership Corporation March 2010 - August 2010
Windstream Communications May 2005 - March 2010
Skills
Microsoft Office, Typing, Customer Service, Marketing Communications, Exceptional verbal, Proposal Writing, Report Writing, News Writing, Fast Learner, Fast-paced
Education
Abraham Baldwin Agricultural College 2011 — 2012
Business Administration and Management, General
Wiregrass Georgia Technical College 2004 — 2006
Business Office Technology Diploma, Business, 4.0
Windstream Communications March 2011 - Present
Windstream Communications (PAETEC) June 2008 - January 2011
Windstream Communications (PAETEC) April 2006 - June 2008
Windstream Communications (PAETEC) April 2004 - April 2006
Windstream Communications (PAETEC) March 2002 - April 2004
Skills
MPLS, VoIP, Cisco Technologies, Switches, Network Design, IP, WAN, Telecommunications, Routers, Ethernet, BGP, Data Center, Network Engineering, LAN-WAN, Routing, MPLS VPN, QoS, Computer Hardware, Computer Network..., Routing Protocols, Internet Services, SS7, VPN, IPSec, Carrier Ethernet, Sales Engineering, IP PBX, H.323, Troubleshooting, TDM, TCP/IP, Optical Fiber, DS3, DSL, DSLR, T1, LUCENT 5ESS, GENBAND
Education
Alfred State College - SUNY College of Technology
Computer Science
Windstream Communications
Skills
Telecommunications, VoIP, Managed Services, Wireless, IP, Telephony, MPLS, Vendor Management, Unified Communications, Customer Satisfaction, Operations Management, Data Center, Process Improvement, Web Design
Education
Albright College 2012 — 2015
Information Systems and Management
York Technical Institute 1998 — 1999
Associate's degree in specialized business
Windstream Communications January 2010 - Present
Verizon Wireless January 2009 - Present
Alltel Communications, Inc. 2005 - Present
Alltel Wireless June 2003 - July 2005
Alltel Wireless June 2001 - June 2003
Alltel Wireless October 1998 - May 2001
Skills
Call Center, Telecommunications, Wireless
Education
Western Governors University 2004 — 2005
Arkansas State University 1993 — 1995
Associates, Liberal Arts
Windstream Communications June 2013 - Present
Global Linking Solutions, Charlotte, North Carolina March 2013 - Present
Global Linking Solutions, Charlotte, North Carolina November 2011 - March 2013
Best Buy June 2004 - December 2011
Media Play November 2000 - June 2004
Skills
Analysis, Shipping, Merchandising, Retail, Inventory Management, Customer Service, Time Management, Sales, Outlook, Team Leadership, Teamwork, Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Team Building, Sales Management, Strategic Planning, Loss Prevention, Inventory Control, Visual Merchandising, Customer Satisfaction, Access, Process Improvement, Inventory, Coaching, Training, Business Analysis, Planograms, Space Management, Operations Management, Management
Education
Gardner-Webb University 2007 — 2009
Bachelor, Business Administration
Appalachian State University 2002 — 2006
Computer Information Systems
Honeywell March 2014 - Present
Casco Security Systems Inc. May 2013 - March 2014
EarthLink Business May 2012 - May 2013
Windstream Communications June 2011 - May 2012
US Army October 1998 - October 2008
Skills
Emergency Management, Strategic Planning, Network Engineering, Microsoft Operating..., Cisco Technologies, Routing Protocols, TCP/IP protocols, MPLS, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook, Photoshop, HTML, C++, C, Access Control, IP CCTV, Fire Alarm, Burglar Alarm, Firefighting, Project Management, Servers, Security, VoIP
Education
Monroe Community College 2013 — 2015
Emergency Management
American InterContinental University 2005 — 2006
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
CenturyLink Business July 2014 - Present
Windstream Communications November 2013 - August 2014
Verizon Business January 2012 - November 2013
An's Lemongrass Grille January 2005 - December 2011
Black Diamond Summit January 2000 - January 2005
Enterprise Rent-a-Car / Enterprise Leasing January 2001 - January 2002
Enterprise Leasing January 1996 - January 2000
Source Management January 1994 - January 1996
Skills
Sales Management, Team Motivator, Goal Oriented, Sales, Customer Satisfaction, Networking, Customer Retention, Management, New Business Development, Start-ups, Leadership, Training, Telecommunications
Education
Arizona State University 1990 — 1994
Bachlor, Science Marketing/Business
DCR Enterprises February 2014 - Present
Windstream Communications July 2013 - March 2014
Epothane Flooring Systems November 2012 - January 2014
Balls Creek Pools March 1993 - January 2014
Cellular Sales May 2012 - January 2013
Windstream Communications February 2010 - May 2012
Alltel Wireless March 1995 - March 2009
Heritage Home Builders February 1991 - March 1994
Skills
Construction, Project Management, Customer Experience, Customer Oriented, Customer Satisfaction, Strategic Partnerships, Selling, Solution Selling, Direct Sales, B2B, Business Development, Small Business, Sales Management, CRM, Sales Presentations, Sales, Networking, Customer Retention, Management, Marketing, Mobile Devices, Consultative Selling, Account Management, Business Planning, Cold Calling, Leadership, Salesforce.com, Managed Services, Sales Operations, Telecommunications, Customer Service, New Business Development, Lead Generation, Business Management, Wireless, Factory Trained Tub...
Education
CATAWBA VALLEY COMMUNITY COLLEGE 2007 — 2009
Appalachian State University 1980 — 1981
A Wireless - Verizon Wireless Premium Retailer August 2014 - July 2015
Veracity Payment Solutions July 2013 - September 2013
Windstream Communications October 2008 - June 2012
PCA International May 2003 - December 2004
Video Zone April 1999 - August 2001
Skills
Sales, Customer Retention, Customer Service, Invoicing, Retail, Sales Management, Process Scheduler, Accounts Receivable, Customer Experience, Purchasing, Teamwork, Pricing, Time Management, Account Management
Education
HSGA Institute of Real Estate 2014 — 2015
Real Estate Licensee, Real Estate
Lanier Technical College
Business Management, Business Office Technology
Medical Training College
Therapeutic massage, Therapeutic Massage
Windstream Communications March 2002 - Present
Windstream March 2002 - March 2012
PAETEC March 2002 - September 2009
PAETEC/ US LEC March 2002 - February 2007
Alltel October 1998 - March 2002
Skills
Co-location, Managed Services, MPLS, Long Distance, Solution Selling, Unified Communications, PRI, Direct Sales, VoIP, Telecommunications, SIP Trunking, Hosted Services, T1, Cold Calling, Account Management, Sales Process, Sales Management, Telephony, Cloud Computing, Call Centers, Sales, Networking, Sales Operations
Education
Appalachian State University 1990 — 1994
BS, Sociology
Appalachian State University 1990 — 1994
Bachelor of Science, Sociology
Cary Senior High School 1987 — 1990
High School Diploma
Windstream Communications December 2011 - Present
PAETEC October 2007 - December 2011
PaeTec Communications 2004 - December 2011
PAETEC January 2006 - October 2007
PAETEC November 2004 - January 2006
PHH Mortgage August 2003 - November 2004
GPM Life Insurance February 2001 - July 2003
Bob Hubbard Horse Transportation May 1999 - January 2001
Skills
T1, Co-location, Telecommunications, VoIP, MPLS, Troubleshooting, Management, Networking, Ethernet, Training
Education
American InterContinental University 2009 — 2010
MASTERS, Human Resources Management
American InterContinental University 2007 — 2009
BACHELORS, Human Resources Management
Rowan College at Burlington County 2005 — 2006
AA, Mass Communications
Windstream Communications September 2011 - June 2012
Windstream Communications May 2006 - August 2011
Alltel 2004 - 2006
Alltel January 2003 - January 2004
Alltel January 1999 - January 2003
Skills
Employee Benefits, Vendor Management, Mergers, Process Improvement, Benefits Administration, Forecasting, PeopleSoft, Performance Management, Human Resources, Employee Relations, Mergers & Acquisitions, Strategic Planning, Management, Leadership, Strategy, Telecommunications, Budgets, Analysis, Business Planning, Employee Engagement, Payroll, Team Building
Education
Arkansas State University 1986 — 1991
Bachelor of Science, Accounting
Time Warner Cable Business Class June 2015 - Present
Time Warner Cable Business Class August 2013 - May 2015
Dish Network October 2010 - August 2013
Connexion Technologies June 2006 - July 2010
Windstream Communications 1999 - 2005
Sprint Nextel 1993 - 1999
Skills
Telecommunications, VoIP, Wireless, IP, Direct Sales, Account Management, Competitive Analysis, Strategy, Contract Negotiation, Enterprise Software, Management, Networking, Security, Sales Management, Leadership, Project Management, B2B, Broadband, Operations Management, Sales
Education
Aquinas College
Bachelor of Science (BS)
Windstream Communications July 2015 - Present
Windstream January 2015 - July 2015
Windstream 2000 - 2015
NuVox January 2000 - January 2010
Cisco Systems 1999 - 2000
Cisco Systems 1998 - 1999
Clemson University 1996 - 1999
Skills
Frame Relay, Network Administration, MPLS, Troubleshooting, Cisco Routers, Networking, Telecommunications, WAN, Network Engineering, Ethernet, Computer Network..., IP, SIP Trunking, SIP, T1, VoIP, Switches, Telephony, ATM networks, LAN-WAN, Routing, Network Design, Cisco Technologies, BGP, Metro Ethernet, OSPF, Network Architecture, TCP/IP, Data Center, Juniper, MPLS VPN, Routers, QoS, DSL, ISDN, VPN, Cisco IOS, Unified Communications, Juniper Technologies, ATM Networks
Education
American Military University 2014 — 2014
Master of Business Administration (MBA), Information Technology
Clemson University 1996 — 1999
BS, Computer Science
Greenville Technical College 1994 — 1995
AS, Computer Science
Windstream Communications September 2014 - Present
Road 2 Recovery Foundation June 2002 - Present
Venicom Technical Services June 2013 - July 2014
Net Fusion Services July 2012 - June 2013
EC Suite August 2009 - June 2012
Phoenix NAP August 2009 - June 2012
Arizona State University March 2008 - June 2009
Morris Visitor Publications June 2007 - March 2008
Greater Phoenix Chamber of Commerce May 2002 - March 2006
The Familie, LLC October 2003 - June 2004
Skills
Marketing, Sales, Event Planning, Non-profits, Social Media Marketing, Social Media, Salesforce.com, New Business Development, Marketing Strategy, Account Management, Project Management, Online Advertising, Management, Solution Selling, Lead Generation, B2B, Start-ups, Recruiting, Enterprise Software, Entrepreneurship, Managed Services, E-commerce, Contract Negotiation, Sponsorship, Business Development, Public Relations, Customer Service, Sales Management, Advertising, SEO, Leadership, Selling, Networking, Strategic Planning, Nonprofits, Data Center, SaaS, Customer Satisfaction, Program Management, Building Relationships, Strategic Partnerships, Public Speaking, Sales Process, Budgets, CRM, Cloud Computing, Event Management, Telecommunications, Direct Sales, Social Networking
Education
Arizona State University 1998 — 2002
BA Communications, Marking, Minor
Highland High School
Cass Information Systems July 2013 - Present
Windstream Communications August 2011 - July 2013
Verizon Wireless September 2005 - June 2011
Skills
Telecommunications, Telecommunications..., Data Analysis, Project Coordination, Customer Service, Sales Operations, Microsoft Office, Telecom Expense..., Contract Negotiation, Leadership, Wireless, Visio, Team Leadership
Education
Anne Arundel Community College 2002 — 2005
Goldey-Beacom College 2000 — 2002
US Army 2002 - Present
Windstream Communications March 2006 - April 2012
Verizon September 1994 - June 2004
US Navy December 1980 - July 1990
Skills
Network Administration, network survellance, Network Maintenance, Network Issue Isolation..., Military, Leadership, Army, Security, Networking, Microsoft Office, Troubleshooting, System Administration, Management, Security Clearance, Network Security, COMSEC, Data Center Design, Data Center..., Data Center Operations, Data Center Relocation, Integration, LAN-WAN, Technical Support, KVM Switches, Cisco Routers, Information Technology, Visio, Disaster Recovery, Cisco VPN, Vendor Management, Cisco VoIP, Satellite Communications
Education
Allied American University 2010 — 2012
Associate of Arts (A.A.), General Studies
Delaware Technical and Community College-Stanton-Wilmington 2004 — 2006
Computer and Information Sciences, General
University of Delaware 1999 — 2000
Continuing Education, Various courses
Windstream Communications October 2014 - Present
Club Z! In-Home Tutoring March 2013 - July 2014
Safe Harbor Inc May 2013 - March 2014
Transcom October 2012 - March 2013
Kravet August 2010 - July 2011
Medical Transporation Management April 2009 - August 2010
Senior Solutions July 2007 - April 2009
Skills
Customer Service, Software Documentation, Data Entry, Time Management, Microsoft Office, Outlook, Microsoft Excel, Editing, Call Center, Microsoft Word, PowerPoint, Access, Public Speaking, Teamwork, Team Building, System Administration, Operations Management, Sales, Administration, Social Media, Process Scheduler, Management, Nonprofits, Training, Social Networking, Leadership, Fundraising
Education
Anderson University 2010 — 2014
Human Services, Social Work
Westside HIgh School 1998 — 2002
High School Diploma, General Studies
Windstream Communications October 2013 - Present
Fluke Networks May 2010 - May 2013
MI-Connection January 2008 - January 2010
Windstream Communications January 2007 - January 2008
Spirent Communications January 2001 - January 2006
Harris Corporation January 1992 - January 2001
SIEMENS/STROMBERG-CARLSON January 1991 - January 1992
FEDERAL TELECOMMUNICATIONS January 1989 - January 1991
PIEDMONT/USAIR January 1987 - January 1989
Skills
Cisco Certified, Juniper JNCIA-ER, Network + Certified, VoIP, IP, Troubleshooting, DSL, Switches, Fiber Optics, Ethernet, Network Design, Networking, Optical Fiber, T1, Telecommunications, Testing, Wireless
Education
Appalachian State University 1987 — 1989
Bachelor of Business Technology, Business Administration and Management, General
Rowan-Cabarrus Community College 1984 — 1985
Associate's degree, Electrical and Electronics Engineering
Inergex February 2013 - Present
Windstream Communications December 2011 - July 2012
PAETEC September 1998 - December 2011
PAETEC August 1999 - January 2004
PAETEC September 1998 - August 1999
ACC Telecom May 1997 - August 1998
Skills
Training, Sales, Coaching, Budgets, Management, Team Leadership, Managed Services, Telecommunications, Sales Management, Leadership, Strategic Planning, MPLS, Unified Communications, Leadership Development, VoIP, Sales Process, Direct Sales, Solution Selling, Strategy, Vendor Management, New Business Development, Customer Retention, Selling, Customer Satisfaction, Ethernet, SIP Trunking, Sales Operations, Cloud Computing, Strategic Partnerships, Project Management, Recruiting, Business Intelligence, Salesforce.com, Cross-functional Team...
Education
Arizona State University 1993 — 1997
B.S, Finance
Integration Partners December 2014 - Present
Milestone Systems, Inc. April 2013 - December 2014
igxglobal October 2012 - April 2013
SAIC July 2009 - October 2012
Windstream Communications September 2006 - April 2009
Windstream Communications December 2004 - September 2006
Alltel Wireless October 2003 - December 2004
Transamerica June 2003 - July 2003
Arkansas Cheer Company January 2001 - January 2002
Arkansas State University January 2001 - January 2002
Skills
Cisco Technologies, Switches, Routers, Troubleshooting, Networking, Network Engineering, TCP/IP, Security, Juniper, Network Administration, Data Center, Software Documentation, Testing, Network Security, VoIP, Windows, OSPF, System Deployment, Ethernet, MPLS, Technical Support, Telecommunications, Project Management, VPN, Routing, BGP, XP, DHCP, Active Directory, Computer Hardware, Process Improvement, Visio, Unix, Business Analysis, JNCIA, JUNOS, Palo Alto, QoS, DSL, Computer Network..., Switching, Firewalls, Virtualization, Network Design, Core Network, Juniper Technologies
Education
Arkansas State University 1996 — 2002
Management Information Systems, Management Information Systems, General
Windstream Communications 2004 - Present
Best Buy 2003 - 2004
General Electric 1998 - 2003
Skills
PL/SQL, Visual Basic, Web Services, Integration, SQL Server, XML, Java, SQL, Databases, JavaScript, Windows, HTML, PHP, Telecommunications, ASP, Access, C#, .NET, Software Development, Requirements Analysis, Visio, Unix, Customer Relations, Web Development, Application Development, Analysis, Oracle SQL, VB.NET, Amdocs Clarify, CRM software, CRM, Microsoft SQL Server, Visual Studio, SOA, SDLC, Oracle, IIS, SharePoint, Database Design, ASP.NET
Education
Philippine Christian University 1987 — 1991
Bachelor of Science (BS), Computer Science
Eulogio Amang Rodriguez Institute of Science and Technology 1983 — 1987
Reliable Air January 2015 - Present
Windstream Hosted Solutions November 2009 - Present
Reliable Air 2014 - 2015
Reliable Air 2014 - 2015
Pinnacle Business Systems May 2014 - December 2014
Windstream Communications November 2009 - February 2012
Windstream Communications November 2005 - November 2009
Alltel 2003 - 2005
Skills
WAN, Firewalls, LAN, Cloud Computing, Managed Services, Managed Hosting, IP Networking, Network Engineering, Solution Design, Hosted Services, Application Hosting, Colocation, Virtualization, MPLS, Layer 2, Layer 3, Security, Solution Architecture, Account Management, Business Development, Cisco Technologies, Co-location, Data Center, Direct Sales, Ethernet, IP, Information Technology, LAN-WAN, Management, Network Architecture, Network Design, Sales, Solution Selling, Strategy, Telecommunications
Education
University of Phoenix 2007 — 2008
Master of Science, Business Administratioin
Arkansas State University 1992 — 1997
BS, Marketing/Management
Windstream Communications January 2014 - Present
Windstream Communications January 2014 - Present
Skills
Radio, Final Cut Pro, Social Media, Editing, Broadcast, Journalism, Broadcast Journalism, Video Editing, News Writing, Video Production, Facebook, Radio Broadcasting, Blogging, Adobe Audition, Photoshop, Sales, Salesforce.com, Direct Sales, Sales Process, Digital Media
Education
Arizona State University 2011 — 2013
Broadcast Journalism
Bakersfield College 2009 — 2011
Journalism
Windstream Communications May 2015 - Present
Windstream Communications June 2011 - May 2015
Amelia P. Buckner, CPA June 2002 - July 2011
Arthur Andersen LLP September 1998 - May 2002
Skills
Financial Reporting, Accounting, Finance, Internal Controls, Financial Analysis, Auditing, Account Reconciliation, Accounts Payable, Financial Accounting, Financial Statements, Forecasting, General Ledger, US GAAP, Variance Analysis
Education
Arkansas State University 1997 — 1998
Masters, Business Administration
Arkansas State University 1994 — 1997
BS, Accounting
Windstream January 2015 - Present
Windstream September 2011 - January 2015
Windstream Communications June 2009 - September 2011
Verizon Wireless January 2009 - May 2009
Alltel Wireless April 2007 - December 2008
Alltel Wireless May 2003 - April 2007
Skills
Account Management, Customer Satisfaction, Project Management, Mobile Devices, Retail, Sales, Marketing, Broadband, CPE, Reports, Presentations, Telecommunications, Leadership, Wireless, Strategy, Vendor Management
Education
Arkansas State University 2002 — 2003
M.A., Communication
Henderson State University 1998 — 2001
B.A., Communication
Windstream Communications February 2013 - Present
ITX Corp. January 2010 - November 2012
LogicalSolutions.net February 2008 - January 2010
WebQuix January 2006 - October 2007
Skills
Management, Sales, Project Management, Social Media Marketing, Business Development, Customer Service, Telecommunications, Marketing, Account Management, Strategic Planning
Education
Alfred University 2000 — 2004
Bachelor of Applied Science (BASc), Business Administration and Management, General
Southwest Power Pool April 2015 - Present
Windstream 2012 - April 2015
Windstream Communications 2006 - 2012
Alltel 1998 - 2006
Skills
Corporate Communications, Telecommunications, Media Relations, Wireless, Public Relations, Marketing Communications, Crisis Communications, Social Media, Strategic Partnerships, Internal Communications, Strategic Communications, Marketing, Advertising, Strategic Planning, Press Releases
Education
Arkansas State University 1984 — 1988
BS, Radio/TV
Magnolia high school 1980 — 1984
Windstream Communications September 2011 - Present
Windstream Communications April 2008 - September 2011
Rostelecom December 1999 - March 2007
Skills
Telecommunications, WAN, IP, Wireless, MPLS, VoIP, LAN-WAN, Switches, Routers, Cisco Technologies, Ethernet, Troubleshooting, Networking, Network Design, Network Engineering, Wireless Networking, Telephony, Data Center, TCP/IP, Network Administration, VPN
Education
Siberian State University of Telecommunications and Information Sciences 2000 — 2006
Master's degree, Electrical, Electronics and Communications Engineering
Nextiva February 2015 - Present
Sunturn, Inc. November 2013 - February 2015
Windstream Communications November 2011 - November 2013
Integra Telecom July 2008 - November 2011
Smart Circle International January 2006 - May 2008
Planned Furniture Promotions January 2004 - December 2006
Skills
Sales, Networking, SIP Trunking, MPLS, Sales Presentations, Co-location, Sales Operations, Leadership, T1, Direct Sales, Management, Solution Selling, Long Distance, Managed Services, Telecommunications, Salesforce.com, Ethernet, Hosted Services, Metro Ethernet, Telephony, Unified Communications, VoIP, SIP, Sales Process, Wireless, Call Centers, Selling, PRI, Channel Partners, Cold Calling, Account Management, Sales Management, Enterprise Software, Strategic Partnerships, SaaS, Cloud Computing
Education
Arizona State University 2003 — 2010
Working on my Bachlors, Business and Marketing
Windstream Communications November 2012 - Present
Windstream Communications June 2011 - October 2012
Windstream Communications May 2009 - August 2011
Windstream Communications December 2005 - May 2009
Windstream Communications (aka CT Communications) January 2000 - December 2005
Windstream Communications (aka CT Communications) August 1999 - January 2000
Skills
VoIP, MPLS, Ethernet, SIP, IP, T1, Telephony, SIP Trunking, Wireless, Unified Communications, Metro Ethernet, DWDM, Network Design, TDM, Managed Services, Optical Fiber, DSL, WAN, Fiber Optics, SDH, Adtran, DS3, FCC, LAN-WAN, Frame Relay, Computer Network..., Network Engineering, Switches, Troubleshooting, Cisco Technologies
Education
University of North Carolina at Charlotte 1997 — 1999
Bachelor of Arts (B.A.), Elementary Education and Teaching
Appalachian State University 1995 — 1997
Windstream March 2015 - Present
Windstream March 2013 - March 2014
Windstream Communications July 2012 - March 2013
Ritter Communications March 2011 - June 2012
Ritter Communications November 2009 - March 2011
Meijer April 2008 - October 2009
Skills
Cisco Switches, IP Networking, Telecommunications, Cisco Routers, Cable Modems, Wireless Networking, Windows Server, Computer Repair, Computer Hardware, Technical Support, VoIP, Metaswitch, Adtran, Calix, Zhone Malc, Network Monitoring Tools, Active Directory, HFC Network, ADSL, T1s, TDM, Switches, Troubleshooting, Cisco Technologies, Software Installation, LAN-WAN, Help Desk Support, Computer Network..., Cabling, T1, SIP, Ethernet, Network Engineering, DSL, Network Design
Education
Arkansas State University 2002 — 2007
Computer Information Technology
Blytheville HIgh School 1999 — 2002
Self Employed, Construction Services August 2015 - Present
Windstream Communications September 2006 - August 2015
Prater Construction Inc. August 2005 - September 2006
Walton County Parks and Recreation November 2002 - August 2005
Elliott and Associates Inc. September 2001 - November 2002
Skills
Management, Customer Service, Sales, Project Management, Team Leadership, Leadership, Wireless, VoIP, Telecommunications, New Business Development, Account Management, Sales Management, Networking, Business Development, Solution Selling
Education
American InterContinental University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
EXIT Real Estate Solutions March 2015 - Present
Windstream Communications January 2013 - March 2015
Advanced Network Solutions March 2012 - January 2013
tw telecom, inc. September 2011 - March 2012
Kelly Services December 2009 - July 2011
AT&T August 2004 - December 2009
BellSouth August 2004 - December 2009
New Horizons CLC May 2002 - August 2004
Gateway September 2000 - May 2002
Skills
Team Building, Sales, Direct Sales, Business, Solution Selling, Strategic Thinking, Account Management, Telecommunications, Management, Sales Process, Business Development, Cloud Computing, Leadership, VoIP, Sales Management, CRM, Budgets, Wireless, Strategy, Networking, Managed Services, Recruiting, Training, Outsourcing, Customer Satisfaction, Co-location, Cold Calling, Salesforce.com, Selling
Education
Abilene Christian University 1993 — 1996
Bachelor of Science (B.S.), Ministry
Plano East High Schoool 1991 — 1993
EarthLink August 2015 - Present
EarthLink June 2014 - Present
Comcast Business June 2012 - June 2014
Comcast Business June 2012 - October 2013
Windstream Communications February 2011 - June 2012
Sprint Nextel January 2010 - February 2011
AT&T Mobility September 2007 - November 2009
Verizon Wireless October 2004 - April 2007
Skills
Sales Process, SaaS, Cloud Computing, Direct Sales, CRM, Management, Salesforce.com, Managed Services, Sales Presentations, Business Development
Education
Academy of Art University 2007 — 2009
Advertising & Communications
Advertising & Communications CCSF 2003 — 2005
Telecommunications
YP September 2014 - June 2015
FRONTIER COMMUNICATIONS; TELECOMMUNICATIONS, YOUR LOCAL TELEPHONE COMPANY. February 2013 - September 2014
Amerivox Communications June 2011 - February 2013
Windstream Communications April 2010 - June 2011
Interactive Marketing March 2008 - December 2009
Paetec Telecommunications 2004 - 2008
Edfinancial Services 2002 - 2004
Skills
Advertising, Consultative Selling, Cold Calling, New Business Development, Account Management, Sales Presentations, Sales Process, Direct Sales, Sales Management, Managed Services, Customer Service, Negotiation, Team Leadership, Mentoring, Strategic Planning, Customer Satisfaction, VoIP, Outlook, Problem Solving, MPLS, Coaching, Event Planning, Marketing Strategy, Competitive Analysis, Solution Selling, Contract Negotiation, Team Building, PowerPoint, Word, Microsoft Office, Supervisory Skills, Excel, Ethernet, Security, Marketing Communications, Salesforce.com, Social Media Marketing, Selling, Online Marketing, Email Marketing, Customer Relations, Hiring, Call Center, Budgeting, Telecommunications, Salesforce.com..., Microsoft Excel, Start-ups, Training, Management
Education
Amarillo College 1996 — 1997
Business Administration and Management, General
Rutledge/American School of Chigago
Windstream Communications October 2009 - Present
Able Technologies, Inc February 2009 - October 2009
Mitel Networks May 2007 - January 2009
James River Technical June 2006 - May 2007
Abba Technologies December 2001 - June 2006
EMC November 2000 - December 2001
SGI July 1995 - November 2000
Unisys July 1982 - July 1995
Skills
Solution Selling, Managed Services, Cloud Computing, SaaS, Telecommunications, Sales Operations, Sales, New Business Development, Telephony, Account Management, Sales Management, MPLS, VoIP, Co-location, VMware, Technology Sales, Consultative Selling, Broadband Networks, Network Virtualization, Storage Virtualization, Enterprise Storage, Avaya IP Telephony, E-Rate, Cisco Routers, Juniper Switches, EMC Storage, Video Conferencing, MPLS Networking, Wireless Broadband, Sales Support, DRaas, IP Telephony, Enterprise Network..., Enterprise Networking, Linux Clustering, ShoreTel, Rural Healthcare, Miller Heiman, Unisys Mainframe, Telecommunications..., Commercial Enterprise, Healthcare Information..., State and Local..., Fixed Wireless, Department of Energy..., Oil & Gas Industry, System Architecture, Enterprise Software, K-12 and Higher..., Team Mentoring
Education
University of Albuquerque 1980 — 1982
BBA, Business Administration
Adams State College 1978 — 1980
Bachelor of Business Administration (B.B.A.), Business
Windstream June 2015 - Present
Windstream Communications September 2014 - Present
Windstream Communications April 2013 - September 2014
Integrity Sourcing and Logistics October 2011 - April 2013
Preferred Medical May 2008 - November 2011
Simmons First National Bank December 2006 - December 2007
Skills
Office Management, Outlook, Event Planning, Microsoft Office, Social Media, Customer Service, Microsoft Excel, Administrative..., Event Management, PowerPoint, Microsoft Word, Office Administration, Social Media Marketing, Marketing Communications, Netezza, Dispute Resolution, Learning Quickly, SQL, Query Writing, Leadership
Education
University of Central Arkansas 2014 — 2016
Master of Business Administration (M.B.A.), Finance; Health/Health Care Administration/Management, 3.7
Arkansas State University 2006 — 2010
Bachelor of Business Management, Business Administration and Management, General; Accounting, 3.7
Charles Mack Citizen Center November 2006 - Present
Windstream Communications June 2005 - November 2006
Skills
Large-scale Event..., Event Management, Coordinating Events, Private Events, Operations Management, Marketing, Public Speaking, Public Relations, Budget Process, Local Government, Wedding Management, Weddings, Business Development, Strategic Partnerships, Marketing Strategy, Community Development, Celebrity Management, Hiring Personnel, Assessment Center, Strategic Planning, Customer Service, Large Scale Events, Event Planning, Community Outreach, Team Building, Leadership, Social Networking, Facebook, Fundraising, Coaching, Budgets, Management, Marketing Communications, Online Marketing, Social Media Marketing, Training, Nonprofits, Leadership Development, Advertising, Social Media, Time Management, Email Marketing, Sales, Trade Shows, Small Business, Online Advertising, Account Management, Microsoft Office, New Business Development, Sales Management
Education
University of North Carolina at Chapel Hill 2014 — 2014
UNC- School of Government Leading For Results Course
University of North Carolina at Charlotte 2003 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Appalachian State University 2001 — 2003
Windstream Communications April 2012 - Present
Windstream Communications April 2012 - Present
AirTran Airways January 2002 - November 2012
AT&T March 2009 - October 2010
Brighthouse Networks February 2008 - March 2009
Brighthouse Networks January 2005 - July 2008
Verizon Wireless January 2004 - May 2007
Nesco Resources January 2005 - October 2005
Groupware International May 2004 - December 2004
RIVERSIDE CHEVROLET IN WETUMPKA ALABAMA December 2000 - March 2004
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Process Improvement, VoIP, Team Leadership, Microsoft Office, Cisco Technologies, Management, Project Management, Training, Data Center, Sales, Call Center, Salesforce.com
Education
42
Greece Apollo High School
We-Mo-Co. Trade School Auto
We-Mo-Co. Trade School Recreational Vehicles
Mint salon May 2015 - Present
LA Fitness October 2014 - Present
Ideal Image May 2014 - July 2014
PossibleNOW February 2013 - April 2014
Windstream Communications October 2005 - February 2013
Skills
Solution Selling, Responsive, Resolution oriented, Organized, Personable, Postive, Self motivated, Approachable, Active Listener, Interested, Knowledgable on..., Thinking Outside The Box, Problem Solving, Conflict Management, Enthusiasm to learn, dependable, Creative, Color Theory, Artistic Eye, Customer Service, Account Management, Customer Retention
Education
Shear Ego International School of Hair Design 2014 — 2015
NY State Cosmetology Certification, Cosmetology/Cosmetologist, General, In progress
Bowling Green State University 1999 — 2005
Bachelor of Arts (B.A.), Ethenic Studies, Intrapersonal Communications, Conflict Management
Windstream Communications January 2015 - Present
Comcast Business October 2013 - December 2014
Opportunity Partners September 2012 - September 2013
Holland Center December 2010 - May 2012
The Center for Autism and Related Disorders, Inc. (CARD) August 2007 - January 2010
Skills
Crisis Intervention, Social Services, Case Management, Program Development, Mental Health, Microsoft Office, Broadband, Internet Services, Telephony, Customer Experience, Cable Television, Sales, Telecommunications, Motivational..., Training, Salesforce.com, Psychology, Customer Service, Developmental..., Account Management, Direct Sales, Management, Networking, PowerPoint, Cold Calling, Leadership, Solution Selling, Sales Management, Sales Process, Team Building
Education
National University 2009 — 2010
Master of Arts (M.A.), Human Behavior
Arizona State University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Woodbury High School
Windstream Communications April 2011 - Present
PAETEC September 2004 - April 2011
Skills
CCNA, BGP, MPLS, OSPF, Switches, Routers, VoIP, QoS, Cisco IOS, Cisco Technologies, Ethernet, IPSec, LAN-WAN, Network Design, Routing, Routing Protocols, SIP, Network Engineering, VLAN, Wireless Networking, Security, Firewalls, Network Security, Networking, WAN, IP
Education
Alfred University 2000 — 2005
BS, Computer Science
Windstream Communications November 2014 - Present
Waste Management June 2005 - September 2014
Broadview Networks / ATX Communications June 2002 - June 2005
Firetree, Ltd. March 2000 - June 2002
VNA Health Systems Central Pennsylvania March 1997 - March 2000
Skills
Account Management, Sales Management, Direct Sales, New Business Development, Cold Calling, Management, Recruiting, CRM, Strategy, Contract Negotiation, B2B, Customer Service, Selling, Sales, Customer Retention, Leadership, Marketing, Team Building, Business Development, Time Management, Training, Budgets, Operations Management, Strategic Planning, Sales Operations, Call Centers, Salesforce.com, Customer Satisfaction, Sales Presentations, Sales Process, Forecasting, Customer Experience, Logistics, Solution Selling, Pricing, Insurance, Team Leadership, Negotiation, Coaching, Process Improvement, Business Planning, Employee Benefits, Marketing Strategy, P&L Management, Proposal Writing, Small Business, Hiring, Key Account Management, Lead Generation, Strategic Partnerships
Education
New York Institute of Technology-Old Westbury 2003 — 2005
MASTERS BUSINESS ADMINISTRATION, Business Administration and Management, General
Albright College 2000 — 2002
Bachelor, Business Management
Brigham Young University - Idaho 1992 — 1995
Associate, Business
Shamokin Area High School 1989 — 1992
Consolidated Communications February 2015 - Present
SelectQuote Insurance Services July 2014 - January 2015
Windstream Communications May 2012 - June 2014
Cellular Sales January 2009 - April 2012
Skills
Cold Calling, B2B, Customer Retention, Sales, Retail, Leadership, Direct Sales, Selling, Wireless, Account Management, New Business Development, Customer Service, Sales Presentations, Customer Satisfaction, Sales Operations, Sales Process, Solution Selling, Lead Generation, Sales Management, Salesforce.com, Small Business, Telecommunications, Training, Customer Experience, Management, Networking, Unified Communications, SaaS, Managed Services
Education
American Academy of Dramatic Arts
Theatre
Borough of Manhattan Community College
Grandview High School
Windstream February 2015 - Present
Windstream Communications November 2013 - February 2015
Meadowlark Farm April 2010 - January 2014
Concordia Dressage May 2013 - August 2013
Valley View Farm May 2010 - November 2010
Skills
Microsoft Excel, Leadership, Microsoft Office, Management, Public Speaking, Veterinary, Dressage, Farms, Customer Retention, Facebook, PowerPoint, Microsoft Word, Horses, Equestrian, Creative Writing, Web Site Editing, Customer Service, Non-profit Volunteer, Business Process Mapping, Oracle Applications, Internal Audit, Sarbanes-Oxley, Telecommunications, SurveyMonkey, Coordinating Events, Video Games, Twitter, Event Planning, SQL, Data Analysis, Fraud Detection, Fraud Prevention
Education
Hendrix College 2011 — 2013
Bachelor's Degree, Economics and Business, 3.5
University of Arkansas Community College-Batesville 2008 — 2011
High Plains Observer October 2009 - Present
Windstream Communications June 2011 - November 2014
PetroSource January 2009 - January 2011
YMCA of Moore County April 2003 - September 2007
jcpenney February 1986 - January 2003
Southwestern Public Service January 1983 - September 1985
Skills
Community Outreach, Customer Satisfaction, Data Entry, Facebook, Customer Retention, Customer Service, Sales, Marketing, Management, Advertising, Nonprofits, Event Planning, Budgets
Education
Amarillo College 1983 — 1986
None
Premier, Inc. December 2008 - Present
Windstream Communications September 2008 - December 2008
Skills
Business Analysis, Financial Analysis, Financial Modeling, Process Improvement, Forecasting, Vendor Management, CA Clarity, Time Reporting, Excel models, Analytic Reporting, System Administration, Marketing, SharePoint, Customer Service, Contract Negotiation, Business Process..., Project Management, Healthcare, Data Analysis, Financial Forecasting, Healthcare Information..., Visio
Education
Amberton University 2012 — 2014
Master of Business Administration (MBA)
University of North Carolina at Charlotte - Belk College of Business 2003 — 2008
BSBA, Marketing & Finance
Southern Adventist University August 2012 - Present
Windstream Communications November 2006 - March 2007
Data Base Connection September 2003 - August 2006
Robert Half Technology May 2003 - August 2003
Data Base Connection February 2001 - March 2002
Systems Resources Consulting March 1998 - January 2001
Systems Resources Consulting January 1997 - March 1998
Credit Agricole April 1995 - January 1997
Skills
Microsoft SQL Server, Leadership, Management, Program Management, IT Management, Project Management, XP, Technical Support, Active Directory, Analysis, Business Intelligence, Change Management, Information Technology, Integration, PMP, Process Improvement, Project Portfolio...
Education
The George Washington University - School of Business 2012 — 2015
Master of Science (M.Sc.), Project Management, 3.9/4.0
Keller Graduate School of Management of DeVry University 2009 — 2012
MBA with concentration in Information Technology Management, 4.0/4.0
Andrews University 1990 — 1993
Bachelors of Science, Double Majors in Computer Information Systems and Business Administration
Allsystemstech September 2014 - Present
NETVIEW, INC. June 2014 - February 2015
Genesis 10 September 2012 - May 2014
Tek Systems Inc December 2011 - March 2012
Windstream Communications 2012 - 2012
TEK Systems Inc July 2011 - December 2011
Frontier Communications May 2011 - July 2011
Multiband Inc January 2011 - May 2011
CenturyLink 2011 - 2011
Insight Global Inc July 2010 - September 2010
Skills
Integration, Vendor Management, PMP, Networking, Switches, VoIP, Technical Support, Servers, Microsoft Office, Wireless, Telecommunications, Software Installation, Ethernet, IT Service Management, Cisco Routers
Education
Associated Technical College-Los Angeles 1987 — 1987
certificate, Telecommunications Technology/Technician
UNITED STATES MARINE CORPS 1978 — 1982
AIRFIELD OPERATIONS
Level 3 Communications June 2014 - Present
Windstream Hosted Solutions April 2012 - May 2014
Business Communications, Inc. March 2010 - March 2012
Windstream Communications July 2006 - March 2010
Alltel Communications, Inc. August 2004 - June 2006
Alltel Communications, Inc. May 1997 - July 2004
Skills
Cloud Computing, Managed Services, Solution Selling, Telecommunications, Sales, Data Center, Storage Solutions, Cloud Applications, Networking, MPLS, Switches, Cisco Technologies, Enterprise Software, Business Continuity, Infrastructure, Co-location, Unified Communications, Professional Services, VoIP, Telephony, SaaS, WAN, Virtualization, Wireless, Network Design, IP, Ethernet, VMware, Network Architecture, Network Security, SIP Trunking, SIP, Hosted Services, LAN-WAN, T1, Firewalls, Storage, Storage Area Networks, Direct Sales
Education
Arkansas State University 1980 — 1985
Windstream January 2015 - Present
Windstream April 2014 - January 2015
Windstream Communications April 2013 - April 2014
Windstream Communications December 2011 - April 2013
PAETEC October 2011 - December 2011
PAETEC June 2009 - October 2011
PAETEC October 2007 - June 2009
US LEC June 2006 - October 2007
Skills
Solution Selling, MPLS, Management, Unified Communications, Direct Sales, Customer Satisfaction, Managed Services, Account Management, Sales Process, Co-location, Wireless, VoIP, Selling, Salesforce.com, Telecommunications, Call Centers, Channel Partners, Cloud Computing, Cold Calling, Customer Retention, Data Center, SIP Trunking, SaaS, Sales Operations, Telephony, Strategic Partnerships, Professional Services, IP, Ethernet, B2B, Enterprise Software
Education
Appalachian State University 2002 — 2006
BSBA, Marketing
Windstream Communications December 2012 - Present
Invest Financial June 2010 - December 2012
Wes Finch Auto Plaza, Inc. July 2006 - August 2010
Skills
Strategic Planning, Sales Management, Financial Analysis, Sales, Team Building, Process Improvement, Account Management, Budgets, Customer Service, Leadership, Management, Microsoft Excel, Project Management, Marketing Strategy, Business Strategy, Customer Satisfaction, Team Leadership
Education
AIB College of Business 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Windstream Communications 2014 - Present
NASA Dryden Flight Research Center January 2013 - Present
NASA August 2012 - December 2012
Skills
-Experience with..., Android Applications,..., Network (Firewall),..., -Proficient in written...
Education
Inter American University of Puerto Rico-Guayama
Master's degree, Computer Science Network & Security
Time Warner Cable Business Class November 2012 - Present
Time Warner Cable Business Class March 2011 - Present
Windstream Communications 2002 - 2011
Skills
Telecommunications, Managed Services, MPLS, Fiber Optics, Telephony, Ethernet, Wireless, IP, VoIP, Optical Fiber, Co-location, T1, Unified Communications, DWDM, Broadband, Salesforce.com
Education
Appalachian State University 1997 — 2001
CenturyLink January 2015 - Present
Windstream Communications 2009 - April 2015
Windstream January 2008 - January 2009
Windstream January 2007 - January 2008
Windstream January 2006 - January 2007
Alltel Wireless January 2004 - January 2006
Skills
Call Center, Budgets, Performance Management, Account Management, Customer Retention, Sales Compensation, Analytics, Human Resources, PeopleSoft, Employee Benefits, Data Analysis, HRIS
Education
University of Arkansas at Little Rock 2001 — 2003
MBA, Business and Accounting
University of Arkansas at Little Rock 2001 — 2003
Master of Business Administration, Business Administration and Management, General
Arkansas State University 1994 — 1998
Bachelor of Science (B.S.), Zoology/Animal Biology
Windstream Communications June 2011 - Present
High Plains Observer Dumas October 2009 - Present
YMCA of Moore County 2003 - 2007
Skills
Direct Sales, Telecommunications, Quotas, Wireless, Sales Process, Account Management, Salesforce.com, Broadband, Sales
Education
Amarillo High School 1970 — 1972
Amarillo College
Windstream May 2015 - Present
Windstream Communications January 2013 - May 2015
Windstream Communications July 2012 - January 2013
Windstream Communications December 2011 - August 2012
PAETEC September 2011 - December 2011
Skills
Sales Assistance, Communication, Business Administration, Multitasking Skills, Time Management, Timely Execution, Teamwork, Call Centers, Direct Sales, Salesforce.com, VoIP, Telecommunications, Solution Selling, Managed Services, Data Center
Education
Abilene Christian University 2008 — 2011
Partial Bachelor of Education, Elementary Education
Sachse High School 2004 — 2008
Diploma, General Education
Green Cloud Technologies, Inc. August 2013 - Present
EDTS, LLC February 2012 - August 2013
Windstream Communications February 1999 - February 2012
First Presbyterian Church Greenville, SC 1999 - 2012
IKON Office Solutions January 1997 - September 1997
Skills
Managed Services, VoIP, Co-location, Solution Selling, Direct Sales, Unified Communications, Hosted Services, MPLS, Sales, Telecommunications, Account Management, Cloud Computing, Networking, Sales Management, SIP Trunking, Cold Calling, Sales Process, SaaS, Strategic Planning, New Business Development, Telephony, Selling, Strategic Partnerships, T1, Leadership, Data Center, Wireless, Network Design, WAN, SIP, Professional Services, Cisco Technologies, Management, Call Centers, Metro Ethernet, Channel Partners, Ethernet, Customer Retention, IP, Sales Operations, Enterprise Software, Broadband, B2B, Virtualization, Network Security
Education
Appalachian State University 1994 — 1996
Bachelor of Science
Queens University of Charlotte 1992 — 1994
North Buncombe High School 1990 — 1992
Windstream February 2015 - Present
Windstream Communications October 2013 - Present
SMI Telecoms August 2011 - October 2013
PAETEC Communications (through Superior Group) February 2011 - July 2011
PAETEC October 2004 - December 2008
Time Warner Telecom 1997 - 2004
Skills
Product Management, Product Development, Cross-functional Team..., Sales Operations, Telephony, Telecommunications, IP, Product Launch, Customer Retention, Solution Selling, Managed Services, Vendor Management, Project Management, Marketing Communications, VoIP, Wireless, Ethernet
Education
Appalachian State University
BS, Sociology
Windstream Communications June 2010 - Present
Full Dimension Ministry July 2007 - Present
Center for Community Services 2009 - 2011
NuVox Communications 1999 - 2010
Verizon Wireless October 1995 - June 1999
Skills
Telecommunications, VoIP, Managed Services, Telephony, Call Centers, MPLS, Process Improvement, Integration, Vendor Management, Project Management, Wireless, Business Analysis, Cloud Computing, Troubleshooting, Unified Communications, Software Documentation, Networking
Education
Anderson University (SC) 1990 — 1995
BA, Liberal Arts- History, Religion, English
Walhalla Sr. High School 1986 — 1990
Windstream Communications June 2009 - Present
Alltel Wireless June 2008 - June 2009
Dance Place August 2004 - August 2006
Dance Place August 2003 - August 2004
Skills
Customer Analytics and..., Consumer and Market..., Community Panel..., Customer Experience..., Customer Lifecycle..., Marketing Strategy, Sales, Management, Competitive Analysis, Telecommunications, Customer Insight, Analytics, Marketing, Leadership, Direct Marketing, Direct Mail, Customer Retention, CRM, Cross-functional Team..., Strategy, Segmentation, Vendor Management, Marketing Communications, Project Management, Salesforce.com
Education
Wake Forest University - Babcock Graduate School of Management 2006 — 2008
MBA
American University 1999 — 2003
Bachelors, Philosophy
HCA May 2015 - Present
Windstream Communications August 2014 - May 2015
Time Warner Cable May 2009 - July 2014
Sprint September 2008 - September 2010
Sprint Nextel July 2007 - August 2008
Intrigue Park Place Hotel June 2006 - July 2007
A F Ferguson & Co 2000 - 2005
Skills
Routers, Routing, Cisco Technologies, Troubleshooting, Juniper, Network Administration, BGP, Networking, Network Engineering, OSPF, IP, WiMAX, EIGRP, Active Directory, Servers, Hardware, Integration, Computer Network..., DHCP, TCP/IP, MPLS, LAN-WAN, WAN, VoIP, VPN, Ethernet, Cisco IOS, CCNA, CCNP, Project Management, Telecommunications, QoS, Wireless Networking, Juniper Technologies, C4, Subnetting, Access Lists, EVDO, Network Security, JUNOS, HFC, Network Architecture, DOCSIS, IPTV, VOD, PacketCable
Education
Longview Community College 2006 — 2008
CCNA/NP, Cisco Networks
Shah Abdul Latif University, Khairpur 1997 — 2000
BCS, Computer Science
Windstream Communications December 2010 - May 2012
Norlight Telecommunications December 2004 - December 2010
Netcom Group June 2002 - December 2004
MCI Worldcom 1999 - 2002
Skills
Telecommunications, Switches, Project Management, Account Management, Managed Services, VoIP, Solution Selling, Direct Sales, MPLS, Unified Communications, Wireless, IP, Data Center, Telephony, Sales
Education
Medtech College-Ft Wayne Campus 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse
Grand Rapids Community College 1987 — 1989
Mitel Corporation April 2010 - Present
Windstream Communications March 2009 - May 2010
Mitel January 2006 - November 2008
Mitel January 1999 - January 2006
Mitel January 1996 - January 1999
Mitel January 1993 - January 1996
Education
Algonquin College of Applied Arts and Technology 1980 — 1981
Business Admin
Capital Metropolitan Transportation February 2010 - May 2012
Windstream Communications December 2008 - February 2010
Windstream Communications April 2007 - December 2008
Sally Beauty Company September 2005 - April 2007
Sally Beauty Company October 2004 - September 2005
Walgreens Company June 2003 - October 2004
Skills
Accounting, Financial Audits, Sarbanes-Oxley Act, Fraud, Internal Audit, Sarbanes-Oxley, Internal Controls, Auditing, IT Audit, Financial Reporting, Financial Analysis, General Ledger
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters of Business Administration, Accounting
Arkansas State University 2000 — 2003
B.A., Corporate Finance
Institute of Internal Auditors
Windstream Communications April 2013 - Present
Windstream Communications February 2007 - April 2013
PAETEC August 2005 - February 2007
PAETEC June 2004 - August 2005
PAETEC August 2000 - June 2004
A&M Computer Services August 2001 - January 2004
Entre Computer Services June 1997 - August 2000
ExecuTrain of Rochester May 1995 - June 1997
Computer Confidence Incorporated July 1994 - May 1995
Skills
MPLS, VPN, MPLS VPN, Routers, IPSec, IP, Network Administration, Cisco IOS, BGPv4, t1, ethernet, Microsoft Office, Metasolv M6, T1, Ethernet, Telecommunications, VoIP, BGP, QoS, Networking, DNS, Troubleshooting, Servers
Education
Ontario Theological Seminary
Master of Divinity, Pastoral Ministry
Asbury Theological Seminary 1991 — 1993
Roberts Wesleyan College
Bachelor of Science, Computer Science
University of Waterloo - St. Paul's University College 1984 — 1988
Math
Windstream Communications March 2012 - Present
Zayo (Integration Partners) November 2014 - February 2015
Qwest Communications August 2010 - March 2012
Comcast March 2007 - May 2010
XO Communications September 2003 - March 2007
XO Communications June 2002 - September 2003
360 Networks January 2001 - June 2001
Qwest April 2000 - September 2000
Qwest November 1998 - April 2000
qwest 1996 - 2000
Skills
Cisco MSPP, Cisco MSTP, Cisco CPT, Metasolv M6, Cisco CTP, Cyan Z77, Z33, Z22, Ethernet, Optical Fiber, Network Design, Telecommunications..., Provisioning, SIP, Cisco Technologies, SDH, Routing, Wireless, Telecommunications, IP, VoIP
Education
University of Colorado Boulder 1983 — 1987
Arapahoe Community College
Telecommunications
Southern Illinois College
Computer Programming
Windstream Communications July 2008 - Present
Alltel June 2006 - July 2008
Education
Arkansas State University
Windstream Communications November 2012 - Present
NetGain Technologies, Inc. September 2010 - November 2012
CenturyLink October 2006 - June 2010
North Little Rock School District September 2004 - October 2006
Skills
VMware, Active Directory, Virtualization, Network Administration, Servers, Microsoft Exchange, EMC Storage, Dell PowerEdge Servers, Mac OS X Server, Microsoft Certified..., vSphere, VMware ESX, Windows Server, Group Policy
Education
Arkansas State University 2001 — 2003
Computer Systems Technology
AT&T August 2011 - Present
Windstream Communications May 2011 - October 2011
Community Health Systems May 2010 - August 2010
St. Bernard's Healthcare November 2009 - April 2010
ALSAC/St. Jude February 2009 - August 2009
ServiceMaster April 2003 - February 2009
ATS/Expanets July 2000 - January 2003
Towner Communications July 1996 - July 2000
Arkansas State University May 1989 - July 1996
Skills
VMware, Troubleshooting, Cisco Technologies, Data Center, Servers, Routers, Networking, Telecommunications, Vendor Management, VoIP, LAN-WAN, Network Security, Active Directory, Disaster Recovery
Education
University of Missouri-Columbia 1997 — 1998
Information Science
Arkansas State University 1990 — 1992
Manufacturing Technology
Northwest Mississippi Community College 1989 — 1990
Telecommunications
Windstream Communications July 2013 - Present
Windstream Communications June 2011 - June 2013
PAETEC January 2010 - June 2011
PAETEC June 2007 - December 2009
Clear Channel Communications May 2005 - June 2006
Skills
Account Management, Customer Retention, Marketing Communications, Sales Presentations, Marketing, Event Planning, Contract Negotiation, Team Leadership, Social Media Marketing, Training, Sales, Sales Process, Selling, Cold Calling, Salesforce.com, Direct Sales, B2B, Solution Selling
Education
Appalachian State University 2001 — 2005
BS, Communication/Public Relations
Windstream Communications July 2013 - Present
University of Arkansas at Little Rock August 2011 - May 2013
Central Bank of Iraq December 2008 - July 2011
Skills
Router Configuration, Routing Protocols, Routers, CCNA, LAN Switching, Switches, Security+, Security Management, Disaster Recovery, Networking, Hardware, Computer Hardware, Network Administration, Software Installation, Technical Support, Troubleshooting
Education
University of Arkansas at Little Rock 2011 — 2013
Master's Degree, Applied sciences (Computer engineering), 4.0
Al-Mansour University College 2004 — 2008
Bachelor's Degree, Computer telecommunication engineer, 3.82
Windstream Communications August 2014 - Present
Tyco/ADT Fire and Security January 2012 - July 2014
Certa Cito Communications January 2008 - July 2014
GPX Global Systems, Inc. January 2007 - December 2011
Terremark January 2003 - January 2007
Kaba Benzing 2002 - 2003
Nortel Networks January 1997 - February 2002
Panasonic January 1995 - December 1996
British Army January 1985 - December 1994
Skills
Project Management..., Project Management, Managed Services, Telecommunications, IT Service Management, Data Center, Security, Management, Cloud Computing, Strategic Planning, Enterprise Software, Storage, Strategy, Product Management, IP, Business Development, Solution Selling, VoIP, Networking, SaaS
Education
Massachusetts Institute of Technology 2007 — 2007
Excutive Program, Product Design, Development, and Management
American InterContinental University 2005 — 2006
Masters, Information technology
The University of Birmingham
B.B.A., Business and Global Technology
Paetec Communications Specialist I Service DisconnectWindstream Communications2013 - 2013
Windstream Communications 2007 - 2013
Windstream Communications 2007 - 2013
Windstream Communications 2007 - 2013
Paetec 2007 - 2011
Education
Brookstone College-Charlotte 1995 — 1997
Certificate, Computerized Accounting
ClearPointe February 2014 - Present
ClearPointe Technology February 2014 - Present
Kelly Systems, Inc. July 2013 - October 2013
Windstream Communications May 2011 - May 2013
MasterMindz Enterprises LLC March 2009 - October 2010
Self-Employed June 2008 - October 2010
PEQ Services + Solutions, Inc. May 2006 - June 2008
Advanced Information Management Systems, Inc. (AIMS) December 2006 - April 2007
US Army October 2001 - September 2005
Information Management Specialists, Inc. (INFORMS) February 1999 - June 2001
Skills
Network Administration, Computer Network..., IT Operations, IT Management, Windows System..., Windows Server, Active Directory, Remote Administration, Operating Systems, Network Engineering, 10G Ethernet, Cisco Technologies, VPN, DSLAM, Alcatel-Lucent Network..., Redback Network Devices, Cisco Routers, Computer Hardware, VMware, Virtualization, Juniper Switches, Disaster Recovery, Software Installation, System Administration, Troubleshooting, Routers, Networking, Servers, Switches, Security, Data Center, Network Security, Microsoft Office, IT Service Management, Microsoft Exchange, Infrastructure, TCP/IP, DNS
Education
University of Arkansas at Little Rock 2011 — 2014
In attendance, Management Information Systems, General
Alabama State University 1994 — 1997
None, Computer Information Systems
Windstream Communications April 2000 - Present
EckAdams August 1998 - April 2000
MCI June 1991 - August 1998
Education
American University - Kogod School of Business 1993 — 1996
MBA, Finance
Missouri State University 1987 — 1991
BS, Computer Information Systems
Windstream Communications November 2010 - Present
U.S. Census Bureau April 2010 - June 2010
M&M LLC November 2008 - May 2009
Teavana June 2008 - November 2008
ABC English School June 2004 - July 2004
Skills
Sales, Customer Service, B2B, Retail, Sales Management, Telecommunications, Strategic Planning, Microsoft Office, Marketing Strategy, Microsoft Excel, Social Media, Marketing, Public Relations, Visual Merchandising, Marketing Communications, Product Development, Merchandising, Microsoft Word, Luxury Goods, SalesForce
Education
UNC Charlotte 2002 — 2007
Bachelor's degree, History
中京大学 / Chukyo University 2004 — 2004
student exchange, Japanese
Windstream Communications October 2014 - Present
Level 3 Communications December 2011 - October 2014
Global Crossing/ Level 3 March 2011 - December 2011
Global Crossing June 2010 - March 2011
Skills
Telecommunications, Integration, IP, Requirements Analysis, Network Design, Ethernet, Unix, Cisco Technologies, Routers
Education
Arizona State University 2006 — 2010
BSE, Computer Systems Engineering
Windstream Communications December 2007 - Present
EFD Prepaid Solutions 2006 - 2007
Anew Broadband 2002 - 2004
Education
American Intercontinental University 2001 — 2003
Master, Information Technology
Micro Plastics, Inc. 2015 - Present
Missouri State University-West Plains 2014 - 2015
Windstream Communications 2011 - 2014
Windstream Communications 2010 - 2011
Windstream Communications 2007 - 2010
North Arkansas Electric Cooperative 2004 - 2007
Teleflora 2004 - 2004
Baxter Regional Medical Center 2003 - 2003
Skills
BGP, MPLS, MPLS VPN, Networking, QoS, Frame Relay, WAN, Juniper, Network Design, LAN-WAN, Cisco Technologies, Ethernet, T1, Switches, DSL, Network Engineering, Cisco IOS, Metro Ethernet, OSPF, Routers, JUNOS, Computer Network..., Juniper Technologies, IT Management, Team Leadership, Change Management, Operations Management, Business Administration
Education
University of Arkansas at Little Rock 2008 — 2010
Master of Business Administration (MBA)
Arkansas State University 1999 — 2003
Bachelor of Science, Management Information Systems
Windstream Communications October 2014 - Present
UW-La Crosse Small Business Development Center August 2013 - May 2014
Eagle Crest July 2013 - January 2014
Georgia Regents University January 2013 - May 2013
Georgia Regents University August 2011 - January 2013
Augusta Marriott Hotel & Suites May 2009 - August 2011
Augusta Marriott at the Convention Center September 2010 - May 2011
Applebee's June 2007 - May 2009
Bethany St. Joseph's Carecenter February 2006 - May 2007
Skills
Analysis, Customer Service, Teamwork, Team Leadership, Organizational..., Highly detail oriented, Project Management, Critical Thinking, Organizational..., Strategic Thinking, Market Research, Program Management, Research, Outlook, Time Management
Education
University of Wisconsin-La Crosse 2013 — 2014
Master of Business Administration (MBA)
Georgia Regents University 2012 — 2013
Master of Business Administration (MBA)
University of South Carolina-Aiken 2009 — 2011
Business Administration, Management
Aiken Technical College 2007 — 2009
Associates in Arts
Windstream Communications March 2011 - Present
American Electric Power April 2008 - October 2010
Skills
Microsoft Office, Windows, Java, HTML, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Networking, Computer Hardware, Teamwork
Education
Tulsa Technology Center 2010 — 2011
ITT Technical Institute-Tulsa 2006 — 2008
Associate's degree, Graphic Design
Windstream Communications 2008 - 2009
CT Communications 1998 - 2008
Pic n Pay Stores Inc 1984 - 1998
Education
Appalachian State University
New York Life Insurance Company April 2015 - Present
Windstream Communications January 2012 - March 2015
Jo-Ann Stores, Inc. June 2011 - December 2011
Darice, Inc. June 2007 - December 2010
Safeguard Properties May 2004 - June 2007
Luxottica Retail December 2001 - May 2004
Skills
Active Directory, Windows, XP, Computer Hardware, Troubleshooting, Unix, Operating Systems, Servers, Windows 7
Education
American University 1986 — 1990
B.S. Applied Statistics, Mathematics
Windward Enterprises, Inc. May 2007 - Present
Windstream Communications July 2002 - May 2007
Qwest Communications March 1999 - June 2002
MacAulay Brown August 1992 - March 1999
United States Air Force August 1984 - August 1992
Skills
Certified Project..., Financial Management, Department Management, Supply Chain Management, Engineering Management, Government Contracts, Telecommunications, Management
Education
Antioch University McGregor 1996 — 1998
Masters of Arts, Management
Rutgers University-New Brunswick 1980 — 1984
BS, Electrical Engineering
Edison High School 1977 — 1980
Diploma
Windstream Communications September 2008 - Present
MetLife September 2006 - September 2008
AT&T May 2001 - January 2006
Skills
Auditing, Insurance, Payments, General Ledger, PeopleSoft, Accounts Receivable, Accounts Payable, JD Edwards, 10 Key, Accounting, Financial Reporting, Spreadsheets, Financial Analysis, QuickBooks, Internal Controls, Cash Management, Financial Accounting
Education
Tulsa Community College 2012 — 2014
bachelor's, Accounting
Career Point College 1992 — 1994
Associates, Accounting
Network South Inc. October 2012 - Present
Windstream Communications August 2005 - April 2012
NuVox (acquired by Windstream) November 2002 - August 2005
Business Telecom Inc. February 1999 - October 2002
First Citizens Bank March 1997 - February 1999
Skills
Key Account Management, Account Management, Internet Sales, Telecom Sales, C-Level Relationships, Private Line, CPE, SIP Trunking, Long-term Customer..., Customer Service, Sales Presentations, Major Accounts, PRI, VoIP, Hosted VoIP, T1 Sales, Customer Satisfaction, Contractual Agreements, Sales
Education
Appalachian State University 1983 — 1989
Bachelor of Science (BS), Communications, Marketing and Political Science
Windstream September 2015 - Present
Windstream Communications April 2014 - September 2015
Staples February 2013 - April 2014
Robert Half Technology February 2011 - March 2013
Mobile Meals Inc November 2011 - December 2011
Skills
LAN-WAN, Windows 7, Windows Server, C Programming, Linux Desktop, Troubleshooting, Problem Solving, Problem Analysis, C, Network Administration, TCP/IP, Switches, Active Directory, DHCP, XP, Help Desk Support, Cisco Routers, VMware, Written & Verbal..., Subnetting, Microsoft Office 2007, Office 2010, Office 365, Microsoft Office 2003, Outlook, Virus Removal, Rootkits, Malware Analysis, Workstations, Windows Vista, Technical Support, Computer Repair, Computer Hardware, Routers, Operating Systems, Networking, Printers, Laptops, Microsoft Servers, WAN, Security, Antivirus, Wireless Networking, Ethernet, Microsoft Office, Windows XP
Education
ITT Technical Institute-Akron 2010 — 2012
Associate of Applied Science, Information Technology Computer Network Systems, 3.79
Windstream Communications April 2008 - Present
USTelecom Association 2005 - 2008
U.S. Senator Tom Daschle 2000 - 2005
SEIU Public Policy 1995 - 2000
US Dept. of Commerce, Foreign Commercial Service 1992 - 1993
Garden State Newspapers, NJ 1989 - 1991
Omaha World-Herald 1987 - 1989
Education
American University, Washington College of Law
Doctor of Law (JD)
Harvard Kennedy School of Government
Master of Public Policy
Stanford University
Bachelor of Arts (B.A.), American Studies
Stevens High School, Rapid City, SD
Windstream Communications April 2013 - Present
Hugo Vogelsang Maschinenbau GmbH July 2012 - February 2013
Verizon Wireless October 2011 - March 2012
Universal Electronics September 2009 - September 2011
Skills
Accounting, Purchasing, Job Scheduling, Accounts Payable, Accounts Receivable, Management, Technical Support, Product Marketing
Education
Fortis College-Ravenna 2012 — 2012
Associate's degree, Accounting Technology/Technician and Bookkeeping
Fortis College-Ravenna 2009 — 2012
Associate's degree, Business Administration and Management, General
Windstream Communications May 2013 - Present
Skills
Linux, C, Windows, Operating Systems, Network Security, TCP/IP
Education
ITT Technical Institute-Akron 2011 — 2013
Associate of Applied Science Degree, Computer Systems Networking and Telecommunications, 3.92
Windstream Communications 2000 - 2013
CTC Communications November 2000 - September 2008
Skills
Ethernet, IP, Telephony, Broadband
Education
New Life Theological Seminary 2013 — 2015
Bachelor of Applied Science (BASc) Urban Christian MInistries, Christian Counseling
Windstream Communications November 2008 - Present
Windstream Communications March 2002 - Present
MCI Corporation December 1994 - May 2001
Skills
Telecommunications, Team Leadership, Project Management, Networking, Customer Service, Forward Thinking, Citrix Metaframe, Metasolv M6, Amdocs Clarify, Microsoft Office
Education
Appalachian State University 1991 — 1994
Communications/ Public Relations
Wilkes Community College 1989 — 1991
Associate of Arts (AA), College Transfer
Windstream Communications October 2014 - Present
Ally Financial Services December 2008 - October 2014
Skills
Credit, Financial Analysis, Financial Services, Portfolio Management, Risk Management, Management, CRM
Education
Henderson State University 1991 — 1997
Bachelor of Arts (B.A.), Psychology
Bryant-Wray Fiber Optic Splicing March 2014 - Present
HIGLIGHTS January 2001 - Present
Windstream Communications July 2000 - February 2014
Southern Graphics System January 1990 - June 2000
Skills
Telecommunications, Wireless, Managed Services, IP, Telephony, Unified Communications, SIP, Network Design, Solution Selling, Vendor Management, Direct Sales, Broadband, Account Management, Data Center, Call Centers, MPLS, VoIP, Ethernet, Optical Fiber, Fiber Optics, Troubleshooting
Education
42 1989 — 1991
KPI, CAD/CADD Drafting and/or Design Technology/Technician
Windstream September 2015 - Present
Windstream Communications September 2013 - Present
Windstream Communications October 2008 - August 2013
Windstream Communications January 2007 - September 2008
Skills
IP, Network Design, VoIP, Cisco Technologies, MPLS, Networking, Ethernet, Telecommunications, Network Engineering, Routers, Routing, Juniper Technologies, Switches
Education
Ouachita Technical College
Associate of Applied Science, Computer Information Systems - Network Management
Henderson State University
Bachelor of Science, Computer Science