Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Windstream Communications December 2012 - Present
CPI Security April 2011 - December 2012
Convergys June 2002 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Negotiation, Editing, C
Education
Kaplan University 2011 — 2014
Bachelor's Degree, Criminal Justice/CSI
OfficeMax 2013 - 2014
Windstream Communications 2010 - 2013
AT&T (formerly Bellsouth) 2006 - 2009
Skills
Direct Sales, VoIP, Strategic Negotiations, Salesforce.com, MPLS Networking, Solution Selling, New Business Development, Account Management, Customer Retention, Marketing, Analytical Skills, Customer Service, Team Leadership, Marketing Strategy, Contract Negotiation, Project Management, Customer Satisfaction, Customer Acquisition, Sales Operations
Education
Kennesaw State University 2014 — 2015
Certified Associate in Project Management (CAPM) ®, Project Management, 4.0
Kennesaw State University - Michael J. Coles College of Business 2013 — 2015
Bachelor of Arts (BA), International Business, 3.8
Allied Beverage Group August 2015 - Present
Windstream Communications September 2013 - March 2015
Bob's Discount Furniture November 2011 - August 2013
Avionic Instruments May 2008 - June 2009
Moet Hennessy LV U.S February 2005 - March 2007
Middlesex County Chamber of Commerce September 2004 - September 2005
95.5 WPLJ January 2005 - June 2005
24 Hour Fitness February 2000 - November 2002
U.S. Air Force February 2000 - February 2002
Skills
Sponsorship, Press Releases, Trade Shows, Marketing, Sales Operations, Training, Pricing, Retail, B2B, Sales, Networking, Managed Services, Management, Cloud Computing
Education
Kean University 2006 — 2008
BA Marketing, Marketing
Middlesex County College 2004 — 2006
Associate in Science (A.S.), Business Administration and Management, Marketing
ComSolv 2015 - Present
Windstream Communications 2014 - 2015
Carousel Industries 2014 - 2014
Dell Force 10 2011 - 2014
Presidio Networked Solutions 2010 - 2011
Banner Security Systems, Inc. March 2010 - December 2010
Adcap Network Systems 2008 - 2010
Digitel 2006 - 2008
Lexus of South Atlanta 2003 - 2006
Skills
Data Center, Solution Selling, Consultative Selling, Account Management, Sales Management, IP Networking, Unified Communications, Wireless Networking, Network Security, Storage Area Networks, VDI, Server Virtualisation, Cloud Computing, High Performance..., Big Data, Security, Cisco Technologies, Networking, IP, Wireless, Telecommunications, Disaster Recovery, SaaS, Virtualization, Professional Services, Enterprise Software, Channel Partners, Managed Services, VoIP
Education
Kennesaw State University 1995 — 2001
Political Science
Virtual Telecomm September 2013 - Present
Lightyear Network Solutions of Kentucky January 2013 - September 2013
USF Healthcare Consulting June 2012 - November 2012
Windstream Communications September 2011 - June 2012
Lightyear Network Solutions May 2010 - April 2011
Lightyear Network Solutions June 2006 - May 2010
Lightyear Network Solutions May 2005 - June 2006
Pegasus Communications November 2002 - November 2004
Insight Communications January 2002 - November 2002
Lightyear Network Solutions April 2000 - October 2001
Skills
IP, Selling, Wireless, Telecommunications, Call Center, Networking, SIP, VoIP, MPLS, Solution Selling, Direct Sales, Sales Operations, Managed Services, Strategic Partnerships, Network Design, Unified Communications, Co-location, Telephony, Troubleshooting, Call Centers, Salesforce.com
Education
Jefferson Community College 1981 — 1983
St. Xavier
Windstream Communications August 2013 - Present
Windstream Communications December 2011 - Present
Southwest Power Pool June 2013 - August 2013
Hewlett-Packard May 2009 - August 2011
Heritage Alltel October 2001 - May 2009
Skills
Business Analysis, Software Documentation, Integration, Data Analysis, Telecommunications, Process Improvement, Project Management, Troubleshooting, Analysis, Change Management, Requirements Analysis, SDLC, Project Planning, Coaching, Technical Documentation, Customer Service, Customer Satisfaction, Access, Visio, Team Leadership, Project Coordination, System Testing, Storage Solutions, Enterprise Storage, Business Process..., User Acceptance Testing, Management, PMP, Systems Analysis, Manual Testing, Performance Testing, Server Administration, Server Management, MS Project, Fraud, Operations Research, Presentation Development, Standards Compliance, Proposal Generation, Master Scheduling, Schedule Control, Vendor Relations, Fraud Analysis, Mentoring, Documentation, Group Presentations, Presentation Preparation, Customer Focus, Unix, System Administration
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
Master's degree
University of Phoenix 2007 — 2008
Master of Science (M.S.)
University of Arkansas at Little Rock
Bachelor of Business Administration (B.B.A.)
Windstream Communications December 2013 - Present
nGenx Corporation September 2009 - December 2013
QComm Corporation March 2003 - August 2009
Skills
Network Engineering, VMware ESX, Solarwinds, Cisco Technologies, CCNA, Microsoft Certified..., Cisco Nexus, Cisco UCS, Switches, VPN, Cisco IOS, Firewalls, ASA, Cisco VPN, WAN, BGP, VoIP, Routers, Servers, Network Administration
Education
ITT Technical Institute-Newburgh 2001 — 2003
Associate's degree, Information Technology
Windstream Communications StudentITT Technical Institute2010 - 2012
Skills
Cisco Technologies, Network Design, Switches, Routers, LAN-WAN, Cisco IOS, Network Engineering, Windows Server, Windows 7, Troubleshooting, WAN, Servers, Security, Networking, Computer Hardware
Education
ITT Technical Institute-Little Rock
FPL FiberNet January 2015 - Present
FPL FiberNet January 2014 - Present
FPL FiberNet March 2011 - January 2014
Windstream Communications November 2000 - December 2010
Skills
Ethernet, Switches, Wireless, Unix, Computer Network..., DWDM, Fiber Optics, Juniper, Linux, Optical Fiber, SDH, T1, TCP/IP, Troubleshooting, Networking, VoIP, System Deployment, Telecommunications, MPLS
Education
Kennesaw State University - Michael J. Coles College of Business 2005 — 2009
B.A., Management
ITT Technical Institute 1998 — 2000
Associates, Electronics Engineering
Faulk & Foster Real Estate Inc 2014 - Present
Windstream Communications 2012 - 2014
Verizon Wireless 2009 - 2012
Alltel Wireless 2003 - 2009
Skills
Contract Negotiation, Quality Auditing, Lease Documentation, Wireless, Cellular Communications, LTE, Management, Negotiation, Project Planning, Telecommunications, Vendor Management, Zoning
Education
Jones College-Jacksonville 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Johnson & Wales University Minorities about Business September 2012 - Present
Johnson & Wales University Black Student Union September 2012 - Present
Windstream Communications August 2011 - May 2012
America Eagle Outfitters April 2011 - May 2012
Johnson & Wales University Future Business Leaders of America August 2009 - May 2010
Old Navy June 2008 - April 2010
Education
Johnson & Wales University 2012 — 2015
Business Administration and Management, General
Johnson & Wales University
Johnson & Wales University
Bachelor of Science, Business Administration; Business Administration
Windstream October 2015 - Present
Windstream Communications January 2013 - Present
PAETEC February 2007 - August 2012
US LEC March 2003 - February 2007
MCI June 1987 - January 2002
Skills
Frame Relay, Unified Messaging, MPLS, SIP Trunking, Telecommunications, Sales Management, Business Strategy, Sales Operations, Co-location, Managed Services, Solution Selling, Direct Sales, VoIP, Management, Selling, Strategy, Sales, Unified Communications, Customer Retention, Customer Satisfaction, Hosted Services, Wireless
Education
James Madison University
BS, Business
AT&T August 2014 - Present
AT&T Mobility January 2013 - July 2014
Windstream Communications November 2011 - July 2012
PAETEC August 2010 - December 2011
IBM Global Business Services March 2010 - August 2010
Mediacom Communications April 2009 - April 2010
Sprint September 2006 - 2009
Nextel Partners 2001 - 2006
AT&T October 1999 - August 2001
U.S.West / Qwest September 1998 - June 1999
Skills
Access, Microsoft Excel, Solaris, Microsoft Word, AS400 system, Remedy Ticketing System, Metasolv M6, Alcatel, Nortel, Tellabs 5500, Microsoft Office, SSTAT, Altas, Basic Cisco Commands, Networking, Switches, T1, Telecommunications, DS3, SS7, Provisioning, Troubleshooting, Testing, Technical Support, Wireless, Cellular Communications, Wireless Networking, LTE, Routers, GSM, Cisco Technologies, iDEN, Switching, BMC Remedy, ISDN
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master, Information System Management
Keller Graduate School of Management of DeVry University 2009 — 2011
Master, Network Communications Management
Devry University 2007 — 2009
BS, Technical Management with Networking
Devry Institute of Technology 1978 — 1980
Electronic Technician Diploma, Computers and Electronics
Windstream Communications May 2011 - Present
Skills
Managed Services, Co-location, Account Management, Direct Sales, Solution Selling, Telecommunications
Education
University of Georgia - Terry College of Business 2008 — 2010
Bachelor of Business Administration, Economics
University of Georgia, Terry School of Business 2008 — 2010
Bachelor of Arts, Economics
Kennesaw State University 2005 — 2008
Time Warner Cable Business Class April 2015 - Present
Cloud Communications Group 2014 - Present
Pavaso April 2014 - July 2014
Windstream Communications June 2013 - April 2014
Bell Partners, Inc. May 2011 - April 2013
Robert Half International September 2011 - April 2012
Best Buy June 2009 - September 2010
Variations Carpet Mills 2008 - 2009
Skills
Customer Service, Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Event Planning, Sales, Marketing, Public Speaking, Research, Customer Satisfaction, Leadership, Direct Sales, Real Estate Transactions, Account Management, Social Networking, Social Media Marketing, Market Research, Online Marketing, Marketing Strategy, Contract Negotiation, Selling, Cold Calling, Advertising, Business Development, Salesforce.com, Customer Retention, Marketing Communications, New Business Development, Sales Management, Recruiting, Lead Generation, Sales Process, Sales Presentations, B2B, Sales Operations, CRM
Education
Kennesaw State University 2003 — 2007
Bachelor's degree, Communication and Media Studies
The Home Depot November 2014 - Present
Michaels Stores, Inc. April 2013 - December 2014
Home Depot March 2013 - November 2014
Maximus Signs May 2011 - June 2011
Community Works February 2008 - December 2010
Windstream Communications March 2003 - December 2007
Sprint Nextel January 1999 - January 2003
Village Gardens 1997 - 1999
Skills
Graphic Design, Fine Art, Acrylic Painting, Creative Writer, Web Design, Drawing, Layout, Painting, Mac, Adobe Creative Suite, Advertising, Dreamweaver, InDesign, Illustrator, Photoshop, Logo Design, Adobe Acrobat, Creative Direction, Typography, Illustration, Branding & Identity
Education
Johnson County Community College 2008 — 2012
Graphic Design, Typography, Digital Photography
Kansas University 1998 — 1999
Fine Arts, Printmaking, Drawing, Sculpture, Design
Washburn University 1996 — 1998
Improvisational Music, Music Theory and Composition
Windstream Communications August 2010 - Present
Yellowbook April 2007 - August 2010
Skills
Cold Calling, Account Management, Sales Process, Salesforce.com, Management, Direct Sales, Managed Services, CRM, Data Center, Customer Retention, Cloud Computing
Education
Kansas State University 2006 — 2010
Bachelors of Science, Business Marketing
University of Arkansas at Little Rock November 2010 - Present
Windstream Communications September 2009 - November 2010
Windstream Communications February 2007 - September 2009
Alltel July 2006 - February 2007
Alltel July 2004 - July 2006
Alltel July 2001 - July 2004
Alltel October 2000 - July 2001
Alltel February 1999 - October 2000
Skills
ITIL, IT Service Management, Service Desk, Incident Management, Service Improvement, IT Management, Staff Development, Service Delivery, IT Governance, IT Lifecycle, iPhone, Cloud Computing, Business Analysis, ServiceNow, Kaspersky Antivirus, SaaS, Strategic Planning, Process Improvement, Business Process Design, Change Management, Vendor Management, Leadership, Technical Support, Troubleshooting, Project Management, Virtualization, Requirements Analysis, Software Project..., VMware, Networking, Management, Managed Services, Unified Communications, Telecommunications, VoIP, Strategy, Team Leadership
Education
University of Arkansas at Little Rock 2012 — 2015
Anticipated Completion Fall 2015, Graduate Certificate in Management, 4.0
John Brown University 2004 — 2005
BS, Organization Management, 3.926
West IP Communications November 2012 - Present
The Tellennium Group June 2010 - October 2012
Windstream Communications March 2007 - August 2009
Ideacom Networks December 2005 - March 2007
Time Warner Inc. September 2003 - September 2004
CenturyLink July 2001 - September 2003
MegaPath January 2000 - July 2001
Skills
Certified Scrum Master..., Agile, Scrum Alliance, Project Management, Business Analysis, Provisioning, Network Design, Logistics Engineering, Technical Staff..., Logistics Management, Telecom Expense..., Telecommunications..., Customer Service..., Technical Support, Sales Support, VoIP, PBX, Web Hosting, Cisco Call Manager, Cisco Switches, Cisco Routers, ShoreTel, Tadiran PBX, Avaya IP Telephony, Hosted Services, TEMS, Visio, SharePoint, MS Project, SQL, CRM software, Salesforce.com, Siebel, Logistics, Crystal Reports, Tigerpaw, Oracle Reports, Pharmacy Technicians, Retail pharmacy..., Military Logistics, Agile Methodologies, CRM, Vendor Management, Unified Communications, Enterprise Software, MPLS, Telecommunications, Managed Services, Software Documentation, Sales Operations
Education
Sullivan University 2010 — 2010
Cisco Certified Network Engineer (CCNA), A
Jefferson Community College 1990 — 1994
Hospital Administration
United States Navy 1980 — 1989
Field Medical Corpsman Petty Officer 2nd Class
Ultimate Parking LLC. May 2010 - Present
MissionSAFE January 2009 - April 2010
The Walt Disney Company March 2006 - January 2009
Windstream Communications June 2007 - August 2007
The Walt Disney Company August 2006 - March 2007
Courageous Sailing Center 2002 - 2005
Skills
Event Management, Event Planning, Customer Service..., Email Marketing, Social Media, Leadership, Hospitality Management, Strategic Planning, Great communications..., Team Leadership, Customer Service, Hospitality, Team Building, Management, Retail, Customer Satisfaction, Advertising, Time Management, Recruiting, Training
Education
Johnson & Wales University 2003 — 2007
AS & BS, Marketing & Marketing Communications
Matignon High School 1999 — 2003
Cisco September 2014 - Present
Faurecia April 2014 - September 2014
Windstream Communications July 2013 - October 2013
Proactive Communications Inc. June 2011 - March 2013
NexGen Data Systems / SPAWAR February 2010 - May 2010
Concentrix / Cisco September 2008 - February 2010
Acumen I.T. 2006 - 2008
Skills
Network Security, Wireless, Telecommunications, VSAT, CCNA, Cisco Technologies, VoIP, Satellite Communications, DNS, LAN-WAN, Windows Server, Cisco Routers, Network Administration, Technical Support, Networking, DHCP, Security, Troubleshooting, Security+, Routing, Microsoft Exchange, VMware, Hardware, Software Installation, Servers, VMware ESX, Computer Security, Routers, VLAN, WAN, Blackberry Enterprise..., Network Engineering, VPN, Cisco IOS
Education
ITT Technical Institute-Greenville 2005 — 2007
Associate of Science (A.S.), CNS / Computer Networking Systems
North Carolina Agricultural and Technical State University 2001 — 2004
Manufacturing Engineering Technology/Technician
Southiside High
Sagacious Consultants October 2013 - Present
Windstream Communications March 2011 - April 2013
Customer Driven Technology February 2010 - September 2010
ADP April 2007 - March 2010
Xerox Sales January 2005 - April 2007
Skills
Consultative Selling, New Business Development, B2B, Negotiation, Sales Management, Account Management, Cold Calling, Solution Selling, Direct Sales, Salesforce.com, Contract Negotiations, Telecommunications, Selling, Contract Negotiation, SaaS, Enterprise Software, Sales Presentations, Sales Process, Lead Generation, Sales Operations, Sales, Marketing, Customer Retention, Managed Services, Business Development, CRM, Product Marketing, Channel Partners, Customer Satisfaction, Unified Communications, Consulting, Cloud Computing
Education
Kansas State University
Bachelor of Science, Marketing
Shawnee Mission Northwest
Palm Beach County Emergency Operations Center December 2013 - Present
ADT July 2013 - Present
ADT February 2013 - Present
Time Warner Cable Business Class January 2012 - January 2013
Windstream Communications February 2011 - January 2012
AT&T June 2000 - 2009
AT&T Communications January 2000 - January 2008
Norstan Communications January 1997 - January 2000
Norstan Communications January 1996 - January 1999
Warwick Communications, Inc 1998 - 1999
Skills
Telecommunications, VoIP, Wireless, Managed Services, MPLS, Optical Fiber, Broadband, Ethernet, Metro Ethernet, Telephony, IP, T1
Education
Kaplan University 2008 — 2013
Bachelor of Science (BS), Legal Studies
Kaplan University
Bachelor's Degree, Legal Studies
Solon High School
Windstream Communications July 2014 - Present
Windstream Communications March 2012 - July 2014
Windstream Communications June 2011 - March 2012
Windstream Communications March 2010 - June 2011
AT&T December 1994 - December 2008
Skills
Time Management, Microsoft Office, T1, Telecommunications, Customer Satisfaction, Payroll, Microsoft Excel, VoIP, Sales, Troubleshooting
Education
Ivy Tech Community College 1988 — 1990
Associate, Accounting
Windstream Communications January 2012 - Present
XO Communications September 2009 - January 2012
Herman Miller-Workplace Resource 2006 - 2009
Corporate Express Imaging & Computer Graphic Supplies 2001 - 2006
Publishing Company of North America 1997 - 2001
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Access, Salesforce.com, Siebel, Sales, Marketing/Statistical..., Telecommunications/Netwo..., Data Center services, Project Management, Customer Service..., Strongly self-motivated, Maintaining Strong..., Excellent communication..., Customer Service, Account Management, CRM, Data Center, Call Centers, Direct Sales, Managed Services, Telecommunications, Solution Selling, Unified Communications, VoIP
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Course work completed towards MBA, Marketing
Ohio University 1992 — 1996
Bachelor's degree, Marketing
PwC September 2013 - Present
Windstream Communications 2012 - September 2013
Windstream Communications 2010 - 2012
Windstream Communications 2007 - 2010
Alltel Wireless 2006 - 2006
Skills
Accounting, Financial Analysis, Telecommunications, Telephony, Variance Analysis, Sarbanes-Oxley, SEC Filings, Analysis, Financial Modeling, Access
Education
James Madison University 2002 — 2007
Bachelor of Arts (B.A.), Major Concentrations: Economics, History; Minor Concentration: Writing & Rhetoric
University of Arkansas at Little Rock 2010 — 2012
Post-Baccalaureate, Accounting
Windstream March 2015 - Present
Windstream October 2013 - March 2015
Windstream Communications April 2012 - September 2013
Windstream Communications October 2011 - March 2012
Windstream Communications October 2009 - October 2011
Skills
Call Centers, Telecommunications, Customer Satisfaction, Direct Sales, Account Management, Wireless, Salesforce.com, Sales Operations, Customer Retention, Call Center
Education
Jackson State University 1999 — 2000
Education
UNC Charlotte 1998 — 1999
Education
Engineered Solutions Inc. May 2015 - Present
ControlTouch Systems, Inc. May 2012 - May 2015
Windstream Communications May 2011 - May 2012
Anheuser-Busch InBev June 2011 - June 2011
CamTech Manufacturing January 2007 - July 2009
Skills
ControlLogix, CompactLogix, SLC500, PLC5, AutoCAD, PLC, Automation, Solidworks, Engineering, Troubleshooting, Machining, Fiber Optics, Variable Frequency..., Microcontrollers, Ethernet, Electricians, Allen Bradley, Project Engineering, Industrial Control, Electrical Engineering, Microsoft
Education
Southern Illinois University, Carbondale 2009 — 2011
Bachelor of Science (B.S.), Electrical Systems Technologies
Jefferson College 2007 — 2009
Windstream Communications August 2012 - Present
Skills
New Business Development, Telephony, Managed Services, Unified Communications, Data Center, VoIP, SIP Trunking, Internet Services, Ethernet, Cloud Computing, Contract Negotiating, Voice Services, IP Telephony, ShoreTel, Avaya, Allworx, Fixed Wireless, 4G, Disaster Recovery, T-1, Fiber Optics, CRM, Hosted Services, Network Architecture, Business Services, Channel Partners, WAN, Networking, Enterprise Software, Network Design, Professional Services, Sales Process, Entrepreneurship, Salesforce.com, Avaya Technologies
Education
Kean University
B.S., Management, Minor Finance
Windstream Communications April 2011 - Present
john conti Coffee Company December 2008 - April 2011
RMD Corp March 1999 - December 2009
Skills
Co-location, T1, Managed Services, SIP Trunking, PRI, Telephony, Hosted Services, Unified Communications, MPLS, Wireline, Long Distance, VoIP, Solution Selling, WAN, Direct Sales, Ethernet, Internet Services, LAN-WAN, Telecommunications, Private Line, IP, Metro Ethernet, Broadband, IP PBX, Data Center, SIP
Education
Jefferson Community College
Windstream Communications June 2014 - Present
Windstream Communications October 2011 - June 2014
WINDSTREAM (formally PAETEC) March 2008 - October 2011
McLeodUSA January 2001 - March 2008
Verizon Wireless May 1998 - January 2001
WorldCom May 1998 - January 2001
Rockwell Collins July 1993 - May 1998
US Army October 1988 - December 1992
McDonald's July 1986 - October 1988
Skills
MPLS, VoIP, Telecommunications, Ethernet, Network Design, IP, T1, SIP Trunking, SIP, Telephony, Vendor Management, Managed Services, Switches, Wireless, Data Center, Unified Communications, Networking, Frame Relay, WAN
Education
Oklahoma State University 1999 — 2003
MBA, finance, management
Kansas State University 1993 — 1998
Electrical Engineering, RF circuit design
Bryant High School
Coldwell Banker United Realtors September 2015 - Present
Keller Williams Fort Mill August 2014 - August 2015
Prudential Financial February 2012 - July 2014
Windstream Communications July 2008 - February 2012
Windstream Communications August 2007 - July 2008
Windstream Communications April 2005 - August 2007
CoreSource April 2003 - February 2005
ADP TotalSource June 2001 - April 2003
Skills
Employee Benefits, Human Resources, Troubleshooting, Networking, Customer Service, Life Insurance, Disability Insurance, Life & Health Insurance..., Customer Satisfaction, Account Management, Outlook, Problem Solving, New Home Construction, Negotiation, Sales, First Time Home Buyers, Relocation, Contract Negotiation, Foreclosures, Investment Properties, Leadership, Management, Single Family Homes, Referrals, Real Estate, Marketing, Short Sales
Education
University of North Carolina at Charlotte 1997 — 2000
Bachelor of Science, Human Resource Management
Johnson C. Smith University - JCSU 1995 — 1997
Greenville Technical College January 2013 - Present
Windstream Communications February 2009 - Present
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Milwaukee School of Engineering
B.S. EET, Electrical Engineering
Windstream Communications March 2007 - November 2014
Air Transport International 1990 - 2007
Skills
Gas Turbines, PowerPlant, Systems Analysis, Troubleshooting, Testing, Networking, Airlines, Quality Control, Condition Monitoring, Reliability, Aerospace, Aircraft Propulsion, Aircraft Maintenance, Maintenance & Repair, Inspection, Overhaul, Project Planning, Process Improvement, Web Development, Software Documentation, Quality Assurance, Aviation, Network Administration, HTML, Visio, Security, T1, Requirements Management, Quality Auditing, Project Management, Computer Network..., DSL, Auditing, Document Management, Records Management, Organization
Education
John Brown University 2004 — 2006
B.S. Business Information Systems, IT
LeTourneau University 1986 — 1989
Associate of Science (A.S.), Aviation Maintenance Technology, FAA Airframe & Powerplant Certificate
Wayland Baptist University 1987 — 1988
Windstream Communications January 2014 - Present
Windstream Communications December 2011 - December 2013
PAETEC January 2011 - December 2011
Cavalier Telephone May 2007 - January 2011
CCA Financial 2006 - 2007
Skills
Sales, Telecommunications, Customer Retention, Strategy, Sales Operations, Business Development, Marketing Strategy, Sales Management, New Business Development, Product Development, Management, Partner Development, Training, Selling, Talent Management, Leadership, Marketing, Cold Calling, SIP Trunking, Networking, Sales Process, Managed Services, Call Centers, Direct Sales, B2B, Coaching, Recruiting, Solution Selling, Hosted Services
Education
Virginia Commonwealth University 2002 — 2004
Bachelor of Science, Marketing
J Sargeant Reynolds Community College 1999 — 2001
Associate in Science, Business
Windstream Communications October 2012 - Present
Cablexpress April 2011 - October 2012
Orange Business Services (formerly Equant) June 2004 - August 2009
Equant September 2002 - December 2003
Equant June 2000 - August 2002
Cabletron Systems July 1998 - June 2000
Skills
Cisco, Fiber Optics, Data Center, Switches, IP, Solution Selling, New Business Development, Channel Management, Telecommunications, Account Management, Contract Negotiation, VoIP, Contract Negotiations, Negotiation, Team Leadership, Direct Sales, Strategic Planning, Customer Relations, WAN, Problem Solving, MPLS, Business Strategy, Customer Service, Disaster Recovery, B2B, Consultative Selling, Channel, Networking, Cisco Technologies, Selling, Cloud Computing, Sales Operations, Strategy, Outsourcing, Management, Unified Communications, Co-location, Sales Management, Leadership, Professional Services, Sales, Sales Process
Education
Johnson & Wales University 1994 — 1998
Bachelor of Science, Business
Mitchell College 1994 — 1995
Windstream Communications November 2010 - October 2011
MagneTek July 1976 - December 1997
Skills
Customer Service, Published Author, Troubleshooting, Telecommunications, Customer Satisfaction, Quality Assurance, Software Documentation, Customer Experience, Technical Support
Education
Ivy Tech Community College 1989 — 1997
N/A
Windstream Communications Small Business BankerBank of AmericaJanuary 2005 - April 2006
Education
Johnson C. Smith University - JCSU 1990 — 1993
No, Business Management
Windstream Communications November 2011 - Present
Publix Super Markets August 2005 - April 2012
Skills
Computers, Customer Service, Windows 7, Windows Vista, Windows XP, Linux OS, Microsoft Office, Information Technology
Education
ITT Technical Institute-Greenville 2009 — 2011
Associates of Applied Science, Information Technology - Computer Networking Systems
Easley High School 2003 — 2007
High School Diploma, High School Diploma
Windstream Communications October 2012 - Present
Hewlett-Packard April 2009 - June 2012
Cisco Systems February 2008 - April 2009
Skills
Troubleshooting, Networking, Cisco Technologies, TCP/IP, Switches, Network Administration, Cisco Nexus, Juniper, Testing, Software Installation, Data Migration, Training, Infrastructure, LAN-WAN, Telecommunications, Operating Systems, Routing, Data Center
Education
ITT Technical Institute-Greenville 2006 — 2008
associate of Computer Networking Systems, Computer Systems Networking and Telecommunications, 3.86
Windstream Communications May 2003 - Present
Alltel May 2001 - May 2003
Alltel March 1996 - April 2001
Skills
VoIP, Managed Services, Unified Communications, MPLS, Solution Selling, SIP Trunking, Ethernet, Data Center, Account Management, Cloud Computing, Disaster Recovery, Project Management
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2008
MBA
Dalton State College
BS, MIS
independent consultant June 2009 - Present
Windstream Communications January 2013 - October 2013
Broadview Networks January 2011 - January 2012
TeleManagement Forum November 2010 - June 2011
AT&T Mobile Tel May 2007 - June 2009
Skills
Strategic Partnerships, SaaS, Mobile Devices, Managed Services, Microsoft Office, Management, VoIP, Mergers & Acquisitions, B2B, Training, Sales Management, Cisco Technologies, Visio, IP, Relationship Management, Cold Calling, Sales, Negotiation, Strategy, MPLS, Account Management, Sales Process, Integration, Telecommunications, Market Research, Salesforce.com, New Business Development, Business Development, Human Resources, ATM networks, Sales Operations, Networking, Cloud Computing, Wireless, Solution Selling, CRM, Selling, Direct Sales, Channel Partners, Professional Services, Co-location, Unified Communications, Call Centers, Data Center, Customer Retention
Education
Kean University 1990 — 1992
Business
Morehouse College 1987 — 1992
BA, business
Arbor Networks April 2014 - Present
Windstream Communications October 2011 - April 2014
Cozy Porch Design March 2008 - June 2011
Sprint Nextel 2001 - 2008
Headhunter.net 1999 - 2001
Bell Mobility 1995 - 1999
Skills
Consultative Selling, Sales Process, Selling, Wireless, Account Management, Sales Management, RFP, Enterprise Software, B2B, New Business Development, Mobile, Contract Negotiation, Mobile Devices, NAC, Cloud Computing, Virtualization, Hosted Microsoft..., Salesforce.com, VMware, Cold Calling, Networking, Sales Operations, Professional Services, Sales
Education
John Carroll University 1989 — 1993
BA
Mt Lebanon Senior High
University of South Carolina-Columbia
OneSource Virtual October 2014 - Present
PEER 1 Hosting November 2013 - August 2014
Walmart Stores, Inc February 2012 - August 2012
Windstream Communications July 2006 - February 2012
Alltel September 2003 - July 2006
Midland Loan Services January 2000 - September 2003
Skills
Workday, Software Implementation, HRIS, PeopleSoft, Talent Management, Compensation Structure..., Executive Pay, Compensation Issues, Deferred Compensation, Human Resources, Compensation Review, Mergers & Acquisitions, Compensation & Benefit, Job Evaluation, Stock Compensation, Leadership, Succession Planning, Performance Management, Job Analysis, Compensation Structures, Incentive Programs, Personnel Management, Management, Job Costing, FLSA, FMLA, Communication Skills, Employee Relations, Employee Engagement, Analysis, Onboarding
Education
John Brown University 2000 — 2002
Bachelor of Arts, Organizational Management
Windstream May 2015 - Present
Windstream Communications January 2014 - Present
Ericsson January 2010 - December 2013
Sprint Nextel January 2008 - March 2009
Sprint March 2006 - January 2008
Sprint LTD November 2004 - March 2006
DeVry University November 2002 - November 2004
Sprint September 2000 - November 2004
O'Connor, Cavanagh, Anderson, Killingsworth & Beshears March 1998 - September 2000
Stinson Mag Fizzell 1997 - 1998
Skills
Ethernet, Cisco Technologies, Network Design, Computer Network..., Telecommunications, Frame Relay, Wireless, VoIP, Switches, Data Center, Troubleshooting, LAN-WAN, Managed Services, ITIL, Project Management, Networking, Testing, Management, MPLS, Servers, ATM networks, IP, Routers, Service Delivery, Network Engineering, Broadband, Vendor Management, UMTS, Wireless Networking, WAN, DSL, GSM, IT Service Management, LTE, Routing, Network Architecture, Telephony, TCP/IP
Education
Keller Graduate School of Management of DeVry University 2002 — 2003
MPM, Project Management
Keller Graduate School of Management of DeVry University 1998 — 2002
MBA, Business
DeVry Institue of Technology 1996 — 1998
BS, Telecommunications Management
Windstream Communications 2013 - Present
Earthlink Business 2011 - 2013
Bay Pointe Technology 2011 - 2011
AT&T, Inc. 2007 - 2010
AT&T 1999 - 2007
Sprint 1997 - 1999
Tele-Communications, Inc. 1993 - 1997
Monroe Systems for Business, Inc. August 1992 - September 1993
US Navy 1986 - 1992
Skills
Managed Services, Solution Selling, Cloud Computing, VoIP, Unified Communications, Professional Services, Telecommunications, Enterprise Software, SIP, Avaya, Networking, Wireless, MPLS, New Business Development, Sales Operations, Virtualization, Telephony, Business Development, IP PBX, Strategic Thinking, Key Account Management, Consultative Sales..., Telecommunication..., Ethernet, IP, Co-location, Mobile Devices, Strategy, Security, Direct Sales, Management, Cisco Technologies, Contact Centers, Opportunity Analysis, Technology Integration, MPLS Networking, ROI Justification, Internet Services, Project Planning, Network Security, Channel Partners, Sales, Storage, Competitive Analysis
Education
Kent State University
BFA, Liberal Arts
Windstream Communications September 2013 - Present
Windstream Communications September 2012 - September 2013
Windstream Communications April 2011 - September 2012
Norlight Telecommunications October 2009 - April 2011
Apex Computer Systems October 2008 - October 2009
Anheuser-Busch January 2007 - October 2008
UnitedHealth Group August 2006 - January 2007
Cinergy Communications November 2002 - July 2006
McDonald's Corporation June 1992 - June 2002
Skills
Project Management, Visio, Microsoft Office, Telecommunications, Networking, Customer Service, Cisco Technologies, Management, Troubleshooting, Software Documentation, VoIP, Inventory Management, Team Leadership, Training, Process Improvement, Project Planning, Documentation, Cisco, MapInfo Professional, MetaSolv, Highly detail oriented, Adobe Creative Suite
Education
Ivy Tech Community College 2013 — 2013
Took course to get 24 hours of training towards PMP certification, PMP Certification Prep I, 94% A
Ivy Tech Community College 2013 — 2013
Took course to get 24 hours of training towards PMP certification, PMP Certification Prep II, 86% B
Murray State University 1997 — 2000
Bachelor of Science, Graphic Design
Madisonville Community College 1995 — 2000
Associate in Arts, General studies
Blackburn & Carrillo, LLC November 2012 - Present
Blackburn & Blackburn, LLC October 2012 - April 2013
Wilson & Associates, LLC May 2010 - October 2012
Jaffe & Haug, Atlanta Trial Lawyers Group, LLC May 2011 - July 2011
Windstream Communications May 2008 - May 2009
Blackburn & Blackburn 2008 - 2009
Skills
Legal Research, Legal Writing, Personal Injury, Social Security..., Criminal Law, Family Law, Immigration Law, Real Estate Law, Civil Litigation, Property Law, Mediation, Employment Law, Litigation, Westlaw, Trials, Lexis, Corporate Law, Intellectual Property, Courts, Commercial Litigation, Appeals, Dispute Resolution, Legal Assistance, Contract Negotiation, Legal Issues, Alternative Dispute..., Mergers & Acquisitions, Wills, Bankruptcy, Estate Planning, Document Drafting, Criminal Defense, Pleadings, Trial Practice
Education
Atlanta's John Marshall Law School 2009 — 2012
Juris Doctor
Kennesaw State University - Michael J. Coles College of Business 2006 — 2008
Bachelor of Business Administration, Marketing
Shorter College 2004 — 2006
Bachelor of Business Administration
Windstream Communications April 2012 - Present
Windstream July 2007 - April 2012
Skills
Project Management, Strategic Planning, Wireless Networking, Outlook, Microsoft Office, Microsoft Excel, Customer Service, Business Analysis, Analysis, Budgets, Forecasting, LTE, Management, Process Improvement, Program Management, Public Speaking
Education
Johnson C. Smith University - JCSU
ISACA Central Arkansas Chapter August 2012 - Present
Optiv Inc September 2014 - Present
The C.A.L.L of Saline/Perry Counties September 2012 - December 2014
Windstream Communications November 2012 - September 2014
Arkansas Office of Health Information Technology January 2011 - November 2012
Acxiom January 2004 - January 2011
Tenet Healthcare April 2002 - January 2004
Skills
Enterprise Risk..., HIPAA, Enterprise Security, Security Policy, Disaster Recovery, Vulnerability Assessment, Computer Security, Vulnerability Management, Security Audits, CISSP, Information Security, System Administration, Security Awareness, Nonprofits, Risk Management, Governance, Business Continuity, Information Security..., CISA, IT Audit, Security
Education
John Brown University 2009 — 2011
Master of Business Administration (MBA), Leadership and Ethics
John Brown University 2004 — 2006
Bachelor's degree, Business Information Systems
Self-Employed August 2012 - Present
Provision Living Senior Communities February 2012 - Present
Windstream Communications February 2010 - September 2011
NuVox Communications January 2006 - February 2010
NuVox January 2001 - January 2006
Gabriel Communications February 1999 - December 2000
Brooks Fiber 1997 - 1998
SBC (AT&T) March 1982 - 1997
Skills
Product Management, Market Research, Customer Service, Research, Writing, Marketing Communications, Policy, Billing Systems, Regulatory Affairs, Regulatory Reporting, Procedure Creation, Tariffs, Pricing, Product Development, Long Range Planning, Sales Operations, Training & Development, Contract Management, Legal Research, Legal Compliance, Competitive Analysis
Education
Kalamazoo College 1977 — 1981
Bachelor of Arts, English and Political Science
Windstream Communications April 2013 - Present
Windstream Communications February 2012 - March 2013
Windstream Communications May 2011 - January 2012
Windstream Communications July 2010 - April 2011
Perigee Telecom, Inc. April 2008 - June 2010
Monster 2003 - 2008
Aerotek Engineering 2000 - 2003
Skills
Managed Services, Unified Communications, Cold Calling, Solution Selling, Account Management, Salesforce.com, Direct Sales
Education
Ivy Tech Community College 1997 — 1999
Associate's degree, Business Administration and Management, General
University of Southern Indiana 1995 — 1997
Business
Windstream Communications July 2012 - Present
TEKsystems 2012 - 2012
Windstream Communications December 2010 - June 2011
Norlight Communications July 2007 - December 2010
Cinergy Communications January 2005 - July 2007
Skills
Cisco IOS
Education
Ivy Tech 1997 — 1999
Computer Information System Exchange
Castle High School 1992 — 1996
Diploma
Remote Technology August 2014 - Present
Hargray August 2012 - August 2014
Windstream Communications June 2000 - July 2012
Skills
Account Management, B2B, Cloud Computing, Cold Calling, Contract Negotiation, Customer Service, Data Center, Direct Sales, Disaster Recovery, Ethernet, IP, Integration, Managed Services, Management, Metro Ethernet, New Business Development, Project Management, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Strategic Planning, Solution Selling, Team Building, Troubleshooting, WAN, VMware, Wireless
Education
Benedictine Military School 1982 — 1985
Kennesaw State University
BS, Public and Social Services
American Express September 2014 - Present
Windstream Communications August 2013 - April 2014
Paychex January 2012 - June 2013
TFHNY The Father's House January 2008 - June 2013
Apple Inc November 2009 - December 2011
6 Month smiles June 2011 - November 2011
3M March 2009 - October 2009
Gap Inc September 2008 - May 2009
Guess? inc January 2001 - January 2004
Skills
ExactTarget, Business Development, Campaign Management, Project Management, Campaign Performance..., Social Media, Marketing Analytics, Process Improvement, Analytics, Salesforce.com, Strategic Planning, Post Campaign Analysis, Social Networking, Marketing, Sales, Social Media Marketing, Customer Service, Advertising, Email Marketing, Graphic Design, Adobe Creative Suite, PowerPoint, Photography, SEO, Budgets, Creative Direction, Public Relations, CRM, Event Planning, Google Adwords, Photoshop, Illustrator, Online Advertising, Leadership, Marketing Strategy, Mac, Marketing Communications, Strategy, Spanish, Mac OS X, Visual Merchandising, Networking, Creative Strategy, Creative Problem Solving, Creative Solutions, Digital Marketing, Brand Development, Graphics, Team Leadership, problem resolution
Education
Roberts Wesleyan College 2013 — 2014
MSMK, Strategic Marketing, 3.7
Roberts Wesleyan College 2004 — 2008
bachelors of science, Visual Arts
James Cook University 2006 — 2006
internship, fine arts
PC Group365 July 2015 - Present
Windstream Communications February 2013 - Present
US Army June 2005 - May 2013
Tech USA: Family Dollar Headquarters March 2012 - January 2013
American Red Cross August 2011 - March 2012
United States Army January 2010 - January 2011
U. S. Army Recurting Station March 2006 - August 2008
Skills
Time Management, Interviews, Human Resources, Public Speaking, Military, Training, Recruiting, Customer Service, Sales, Social Networking, Retail, Employee Training, Leadership, Team Leadership, Microsoft Office, Microsoft Word, Event Planning, Team Building, Social Media, Warehousing, Microsoft Excel, PowerPoint, Marketing, Outlook, Customer Satisfaction, Management, Sales Management, Process Improvement, Strategic Planning, Customer Relations, Inventory Management, Research, Event Management, Account Management, Analysis, Vendor Management, Coaching, Cold Calling, Call Centers, Employee Relations, Troubleshooting, Direct Sales, Technical Support, Sales Operations
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2014 — 2015
Microsoft Server, Computer and Information Sciences and Support Services
Johnson C. Smith University - JCSU 2006 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Fairfield Inn & Suites by Marriott June 2015 - Present
N/A October 2014 - January 2015
Windstream Communications August 2012 - August 2014
Convergys May 2011 - August 2012
Gap Inc September 2008 - June 2011
Skills
Customer Service, Sales, Customer Retention, Time Management, Event Planning, Public Speaking
Education
Johnson & Wales University
Bachelor of Science, Marketing
Johnson & Wales University 2006 — 2009
Associate, Applied Science, Fashion Merchandising
Solomon Corporation September 2008 - Present
Windstream Communications May 2000 - December 2007
Skills
Process Improvement, Customer Service, Manufacturing, Project Management, Software Documentation, SAP, Team Building, Leadership, Networking, HTML, Testing, Technical Support
Education
Kansas State University 1999 — 2001
Associate of Science (AS), Computer Science
Blackbaud July 2014 - Present
Windstream Communications January 2014 - July 2014
SHI 2011 - 2013
Aftershock Enterprises 2008 - 2011
IBM 2004 - 2008
Pure Fitness 2001 - 2004
Skills
Solution Selling, Enterprise Software, Email Marketing, Management, Sales, Professional Services, Marketing, Hardware, Web Development, SAN, Salesforce.com, Direct Sales, Business Development, Team Leadership, Account Management, Social Media Marketing, Lead Generation, Leadership, Microsoft Word, Marketing Strategy, Sales Process, SaaS, Networking, Cold Calling, Entrepreneurship, Selling, Cloud Computing, Channel Partners, Sales Operations, CRM
Education
Kansas Wesleyan University 1999 — 2001
B.A., Business Administration
Arizona Western College 1997 — 1999
A.A., Business Administration
Regus July 2014 - February 2015
Ricoh Americas Corporation November 2013 - June 2014
VM / AT&T August 2013 - October 2013
Apartment Guide 2012 - 2013
Northwest Guilford HS 2010 - 2012
Northwest Guilford HS 2010 - 2012
Dun & Bradstreet Credibility Corp. May 2011 - October 2011
Windstream Communications September 2008 - August 2010
Time Warner Cable Business Class 2007 - 2007
BTI / Deltacom October 1993 - September 2006
Skills
Sales Management, Telecommunications, Customer Relations, Coaching, Team Building, Mentoring, Customer Service, Microsoft Office, Forecasting, Contract Negotiation, Public Speaking, Consultative Selling, Account Management, Call Center, Analysis, B2B, Problem Solving, Sales Process, Hiring, Writing, VoIP, New Business Development, Market Planning, Team Leadership, Salesforce.com, Leadership, Selling, Management, Sales, Sales Operations, Customer Satisfaction, Call Centers, Lead Generation, Sales Presentations, CRM, Direct Sales, Customer Retention, Cold Calling, Solution Selling, Unified Communications, Time Management, Managed Services, Human Resources, Strategic Partnerships, SaaS, Business Development, Cloud Computing, Wireless, Strategy, Channel Partners
Education
Virginia Polytechnic Institute and State University 1992 — 1994
MS, Training and Development
James Madison University 1981 — 1985
BS, Political Science / Public Administration
Heritage High School 1978 — 1981
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
AT&T's ShoreTel NI Solutions Center April 2015 - Present
AT&T's Shortel Sales Center May 2012 - Present
Windstream Communications April 2011 - December 2011
Verizon Business 2003 - 2011
RDA Resource Database Accounting July 2001 - July 2003
Skills
Call Center, Account Management, Telecommunications, Salesforce.com, Direct Sales, Sales Support, Remedy, Dispatching, Cold Calling, Sales Operations, BMC Remedy, Sales, Solution Selling, Customer Service, VoIP, Sales Process
Education
Kennesaw State University
Bachelor of Business Administration
Windstream Communications March 2015 - Present
Skills
Sales Operations, Leadership, Sales, Strategic Partnerships, Networking, Management, Solution Selling, Account Management, VoIP, Managed Services, Bandwidth Optimization, Building Relationships, MPLS, Security, Telecommunications, DDoS Mitigation, Call Centers, T1, Telephony, Teamwork, HPBX, Allworx, Fiber Optic Technology, Polycom, Contract Negotiation, Communication Skills, Customer Retention, Vendor Relationships, DSL, Cloud Computing
Education
Jackson State University 2000 — 2005
Bachelor's of Science, Business Administration
Springbrook High School 1995 — 1998
College Prep Courses
Cummins Inc. December 2014 - Present
Windstream Communications 2008 - 2013
Skills
Wireless, T1, Direct Sales, Unified Communications, Telecommunications
Education
Jamestown Community College 2015 — 2017
Associate's degree, Undecided
DSI (Data Systems International, Inc.) 2013 - Present
Children's Mercy Hospital 2008 - 2013
StrategicOne 2006 - 2007
Windstream Communications June 2004 - May 2006
Skills
C#, VB.NET, SQL, JavaScript, Photoshop, Web Development, XML, Software Documentation, Microsoft SQL Server, Web Services, HTML, Databases, ASP, Visual Studio
Education
Kansas State University 2001 — 2006
Bachelor's, Computer Science Technology
Family Furniture and Mattress April 2013 - October 2013
Windstream Communications June 2009 - April 2013
Education
ITT Technical Institute-Newburgh 2013 — 2015
BS Project Management, Construction Management
ITT Technical Institute-Newburgh 2006 — 2008
Associates in Computer Science, Drafting and Design, 3.85 GPA
Windstream Communications November 2013 - Present
Ronco Communications November 2012 - August 2013
eSchoolView February 2012 - October 2012
Windstream Communications September 1992 - February 2012
Skills
Telecommunications, Team Building, Account Management, Customer Service, Solution Selling, Direct Sales, Unified Communications, Cloud Computing, VoIP, Sales Operations, Marketing, Sales, New Business Development, Microsoft Excel, Customer Satisfaction, Advertising, Contract Negotiation, Avaya, Call Centers, Networking, IP, Co-location, Business Development, WAN, Telephony, Sales Process
Education
Kent State University
BBA Degree, Marketing and Business Management
ACN April 2015 - Present
ACN December 2014 - March 2015
Windstream Communications February 2013 - December 2014
Windstream Communications February 2011 - February 2013
Windstream Communications January 2008 - January 2011
CT Communications January 2007 - December 2007
CT Communications July 2002 - December 2006
MCI Corporation 1994 - 1998
Skills
Customer Satisfaction, Competitive Analysis, Sales, Customer Retention, Strategic Planning, Business Development, Project Management, Staff Development, Telecommunications, Sales Management, Process Improvement, Broadband, Sales Operations, Management, Team Building, Account Management, Direct Sales, Operations Management, Product Management, Solution Selling
Education
Jamestown Community College 1990 — 1992
Associate Degree, Business Administration
Windstream Communications December 2010 - Present
Impulse Hair Studio and Day Spa May 2009 - Present
Norlight Inc October 2009 - December 2010
Norlight, Inc. July 2008 - October 2009
Cinergy Communications September 2006 - July 2008
Cinergy Communications October 2005 - September 2006
Cinergy Communications August 2002 - October 2005
Cinergy Communications June 2001 - August 2002
Cinergy Communications January 2001 - June 2001
Cinergy Communications October 2000 - January 2001
Education
Oklahoma Baptist University 2008 — 2009
BS, Ministry Training Degree
Ivy Tech Community College 1999 — 2000
BA, Marketing
Tennessee Temple University 1995 — 1998
SimplexGrinnell February 2013 - Present
Windstream Communications August 2011 - October 2012
Windstream Communications August 2011 - October 2012
Ivy Tech Bookstore July 2009 - February 2011
Omico Plastics October 2007 - April 2008
Walmart June 2006 - June 2007
Grandview Bait and Tackle January 1998 - August 2001
Skills
Teamwork, Troubleshooting, Customer Service, Inventory Management, Outlook, Microsoft Excel, microsoft access, Jobtrac, AutoCAD, Updating, Communication Skills, Microsoft Office, Microsoft Word, Time Management, Software Documentation
Education
ITT Technical Institute 2009 — 2011
Associate of Applied Science, Computer Aided Drafting and Design, 3.8
Ivy Tech Community College 2007 — 2009
Certificate for Technology, Psychology, 3.5
Owensboro Community College 2006 2006 — 2007
Mathematics/ Automotive, 4.0
University of Southern Indiana 2004 — 2005
Psychology, 3.2
Primerica October 2014 - Present
Crowe Horwath LLP 2013 - September 2014
Windstream Communications 2013 - 2013
Cbeyond 2012 - 2013
AT&T's Avaya / Nortel Sales Center 2006 - 2012
MBNA America Bank, N.A. 2004 - 2006
United States Army Reserve September 2004 - December 2005
US Army 1999 - 2003
Skills
Managed Services, Direct Sales, Cloud Computing IaaS, Auditing, Solution Selling, Unified Communications, Telecommunications, Strategic Thinking, Leadership, Management, Multi-Cultural Team..., Accounting, Salesforce.com, SaaS, VoIP, IP, Sales Operations, Sales Process, Strategy, Networking, Program Management, Enterprise Software, Wireless, Data Center, Cloud Computing, Sales, Professional Services, Security
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2012
Master of Accounting, Financial Reporting and Auditing, 3.33
University of Phoenix 2006 — 2010
Bachelor of Science in Business, Accounting, 3.11
U.S. Army Basic Airborne Course 2000 — 2000
United States Paratrooper, Fort Benning, GA
Military Intelligence Corps 1999 — 2000
96H - Common Ground Station Operator, Fort Huachuca, AZ
U.S. Army Basic Combat Training 1999 — 1999
Fort Jackson, SC
nGenx May 2012 - June 2013
Windstream Communications December 2010 - May 2012
Windstream Communications 2006 - 2011
QComm Corporation September 2006 - December 2010
Skills
VoIP, WAN, Telecommunications, Customer Service, Coordination, Data Center, Internet, IT Operations, Troubleshooting, Unified Communications, Training, Call Centers, LAN-WAN, Management, Cloud Computing, Networking, Disaster Recovery
Education
Ivy Tech Community College
Certificate
CMIT Solutions of Charleston July 2013 - Present
Blackbaud February 2012 - October 2012
Force Protection July 2010 - February 2012
Force Protection August 2009 - July 2010
Force Protection August 2008 - August 2009
Windstream Communications October 2002 - May 2008
Windstream Communications, formerly CT Communications, acquired 2007 September 1999 - October 2002
BellSouth Telecommunications September 1998 - September 1999
BellSouth Telecommunications January 1996 - September 1998
Skills
Sarbanes-Oxley Act, Budgets, Information Technology, Accounting, Internal Controls, Management, SEC filings, Purchasing, Credit, Benchmarking, Revenue Assurance, Telecommunications..., Process Improvement, Mergers, Program Management, Billing Systems, Cross-functional Team..., Leadership, Executive Management, Financial Analysis, Financial Modeling, Cost Management, P&L Analysis, Financial Reporting, Mergers & Acquisitions, Operations Management, Contract Negotiation, Strategic Planning, Tactfulness, Government Contracting, Business Process..., Forecasting, Strategic Financial..., Finance, Strategy, Outsourcing, Analysis, Risk Management, Start-ups, Management Consulting, Change Management, ERP, Business Process, Integration, Vendor Management, Managerial Finance, Business Analysis, Project Planning, Team Building, Business Development
Education
University of Virginia 1986 — 1988
M.E., Systems Engineering
Keller Graduate School of Management of DeVry University 2008 — 2010
Graduate Certificate, Accounting
University of Pennsylvania - The Wharton School 2010 — 2010
Mergers & Acquisitions
University of Virginia 1982 — 1986
B.A., Mathematics
Bishop O'Connell 1978 — 1982
High School Diploma
Comcast July 2015 - Present
Windstream September 2013 - April 2015
Windstream Communications February 2012 - June 2012
Windstream Communications February 2010 - April 2012
EA Technical Services June 2001 - July 2009
Skills
Networking, Solution Selling, Direct Sales, Sales, New Business Development, Sales Management, Telecommunications, Customer Satisfaction, Customer Service
Education
Kennesaw State University
Windstream Communications June 2014 - Present
Comcast Business May 2013 - June 2014
Cox Communications May 2012 - April 2013
Congressional Transportation Services LLC February 2011 - April 2012
Cavalier Communications March 2008 - April 2010
CGRI Capital Gateway Realtors Inc February 1999 - March 2010
Skills
Sales, Solution Selling, Account Management, Direct Sales, Cloud Computing, SaaS, Networking, New Business Development, Cold Calling, Sales Process, Customer Service, Managed Services, Selling, Salesforce.com, Telecommunications, Sales Management, Strategic Partnerships, Unified Communications, Contract Negotiation, Team Building, Professional Services, B2B, CRM, Enterprise Software, Product Management, Marketing Strategy, VoIP, Management, Marketing, Business Development, Sales Operations
Education
Johnson & Wales University 1995 — 1997
KDL November 2007 - Present
Windstream Communications November 2007 - Present
Level 3 Communications January 2006 - March 2007
WilTel Communications March 1997 - January 2006
Vyvx 1997 - 2001
Vyvx 1997 - 2001
Education
Keller Graduate School of Management of DeVry University 1989 — 1991
BS, Electronic Enginering Technology
Windstream Communications December 2007 - Present
Golden Strip Track Club January 2008 - 2013
Pre-Paid Legal Services, Inc. April 2002 - 2012
Essence of Pleasure / Passion Parties September 2005 - 2011
NuVox Communications December 2007 - July 2010
FGP Technology 2007 - July 2010
Level 3 Communinications May 2006 - April 2007
Skills
Training, Coaching, Public Speaking, Small Business, Customer Service, Microsoft Office, Team Leadership, Entrepreneurship, Strategic Planning, Team Building, Project Management, Process Improvement, Leadership, Marketing, Troubleshooting, Microsoft Word, Microsoft Excel, Leadership Development, Vendor Management, Outlook, ATM networks, Software Documentation, Networking, VoIP, Analysis, DWDM, Telecommunications, ATM Networks
Education
Keller Graduate School of Management of DeVry University 2004 — 2008
MBA, EET
DeVry University 1993 — 1996
BSEET, Electronics Engineering
Broadband Q Wireless May 2011 - Present
Windstream Communications 2010 - 2011
Norlight Telecommunications 2002 - 2010
Skills
VoIP, Telecommunications, Troubleshooting, Cisco Technologies, T1, MPLS, Networking, IP, Wireless, Computer Network..., WAN, Switches, Windows Server, Routers, Data Center
Education
Ivy Tech 1998 — 2001
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Heritage Hills High School 1995 — 1998
Windstream Communications July 2014 - Present
Windstream Communications March 2010 - July 2014
PAETEC October 2008 - March 2010
PAETEC October 2007 - November 2008
Skills
Leadership, Solution Selling, Customer Service, B2B, Management, Strategy, Sales Operations, Recruiting, Golf, Motivation, Networking, Organizational..., Team Management, Customer Satisfaction, Account Management, Direct Sales, Microsoft Office, Sales, Salesforce.com, Training, Strategic Planning, Telecommunications, Microsoft Excel, Sales Process
Education
John Carroll University 2003 — 2007
Windstream Communications February 2014 - Present
Windstream Communications 2011 - January 2014
Windstream Communications 2009 - 2011
Windstream Communications 2005 - 2009
Alltel Communications, Inc. 2003 - 2005
Alltel Communications, Inc. 2001 - 2003
Alltel Communications, Inc. 1999 - 2001
Skills
Telecommunications, Product Marketing, Unified Communications, Product Management, IP, Telephony, MPLS, Wireless, SIP, VoIP, Ethernet, Managed Services, Solution Selling, Broadband, Customer Experience, Team Leadership, Competitive Analysis, Salesforce.com, Customer Retention, Business Development
Education
John Brown University
Bachelor of Science with Distinction, Business Organizational Management
Windstream Communications October 2012 - Present
Windstream Communications February 2008 - October 2012
Windstream Communications September 2006 - February 2008
Windstream August 2004 - September 2006
Skills
MPLS, SIP Trunking, Co-location, Telecommunications..., VoIP, Hosted Voice, Ethernet, TDM, Broadworks, Session Border..., Internet, Networking, SS7
Education
Saint John Fisher College 1995 — 1999
Bachelor of Science Finance, Finance
John Carroll University
Windstream Communications January 2014 - Present
Life & Specialty Ventures April 2011 - January 2014
Acxiom March 2010 - April 2011
Acxiom November 2004 - April 2010
ALLTEL CORPORATION January 2000 - January 2004
Cooper Cameron Valve March 1995 - May 2000
ORBIT VALVE COMPANY January 1994 - January 2000
UNITED TECHNOLOGIES, CARRIER January 1992 - January 1994
MILWAUKEE ELECTRIC TOOL CORPORATION January 1988 - January 1992
Skills
Process Improvement, Six Sigma, PMO, Lean Manufacturing, Portfolio Management, Corporate Governance, IT Governance, Program Management, Project Planning, Project Finance, Agile Project Management, Governance, Vendor Management, Leadership, Business Process..., Management, Software Development, Telecommunications, Budgets, Business Intelligence, Cross-functional Team..., Product Development, Project Management, Project Portfolio..., Risk Management, SDLC, Training, Visio, Business Analysis, MS Project, Requirements Gathering, Change Management, Integration, PMP, Microsoft Project
Education
University of Arkansas at Little Rock 1991 — 1995
Bachelor's Degree, Mechanical Engineering Technology
Jackson Community College
University Of Arkansas
BS, Mechanical Engineering Tech
Office Depot..Office Max January 2013 - Present
Windstream Communications February 2011 - January 2013
AT&T National Business Markets 2005 - 2010
Cypress Communications 2004 - 2005
AT&T Growth Markets May 1998 - June 2004
BTI Communications 1995 - 1997
Skills
VoIP, Cisco Technologies, Co-location, Avaya, Metro Ethernet, MPLS VPN, Security, Sales, Management, B2B, Storage, Managed Services, Solution Selling, Unified Communications, Telecommunications, Direct Sales, MPLS, Account Management, Wireless, Sales Process, Sales Operations, CRM, Business Development, Selling, SIP Trunking
Education
Kennesaw State University 1994 — 2000
Business Administration, Management and Operations
Portland State University
Business Law
PNC May 2015 - Present
ServiceLink, a Black Knight company January 2007 - October 2014
LPS Field Services, Inc. 2009 - 2012
FIS Field Services 2007 - 2009
Windstream Communications 1999 - 2007
Alltel 1996 - 1999
Alltel 1992 - 1996
Skills
Requirements Analysis, SDLC, Visio, Business Analysis, Business Requirements, Microsoft SQL Server, SharePoint, Vendor Management, Testing, Process Improvement, Software Documentation, Agile Methodologies, Requirements Gathering, SQL, Integration
Education
Jamestown Business College
Business Administration, Marketing and Management
Windstream Communications March 2013 - Present
Windstream Communications January 2011 - March 2013
PAETEC Communications August 2010 - December 2011
PAETEC Communications July 2008 - August 2010
VocalNet May 2007 - July 2008
IntegraTouch June 2005 - May 2007
Xelus January 2005 - June 2005
Skills
Network Design, VoIP, Hosted Solutions, SIP, SIP Trunking, Virtualization, Storage Area Networks, Telecommunications, Acme Packet SBC, Session Border..., Windows Server 2003, Windows Server 2008, Sonus NBS 5200 SBC, Routing, Switching, Network Engineering
Education
Rochester Institute of Technology 2003 — 2007
BS, Information Technology
Jamestown Community College 2001 — 2003
AS, Computer Science
PMI Central Virginia Chapter April 2014 - Present
Lumos Networks October 2013 - Present
Windstream Communications November 2011 - October 2013
PAETEC January 2011 - November 2011
Intellifiber January 2009 - December 2010
Cavalier Telephone Mid-Atlantic, LLC August 2000 - December 2008
Skills
T1, Telecommunications, Co-location, Optical Fiber, MPLS, Managed Services, Ethernet, IP, Telephony, VoIP, DSL, Provisioning, DWDM, Network Engineering, WAN, Vendor Management, Fiber Optics, Networking, Wireless, Enterprise Software, LAN-WAN, TDM, Data Center, Network Design, SIP, Solution Selling, Unified Communications, Computer Network..., Program Management, Call Centers, Project Management, Cisco Technologies, SDH, Integration, System Deployment, Service Delivery, Switches, Frame Relay, Broadband, Routers
Education
J Sargeant Reynolds Community College
Virginia Commonwealth University
Windstream Communications April 2012 - Present
Independent Contractor September 2011 - Present
F.E.M.A October 2005 - Present
Sullivan & Cogliano September 2005 - Present
True Holiness Saints Center October 2011 - April 2012
Verizon Wireless January 2009 - September 2011
Verizon Wireless February 2006 - September 2011
Verizon February 2006 - September 2011
SBC February 2003 - September 2003
CORLEY & ASSOCIATES September 2002 - February 2003
Skills
IT Service Management, Citrix, Process Improvement, Sla, Access, Network Administration, Wireless Networking, Computer Network..., Network Traffic Analysis, Team Building, Team Leadership, Multi-Cultural Team..., Systems Analysis, Strategic Leadership, Call Center, Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, A+ Certified..., Network + Certified, Blackberry Enterprise..., Blackberry OS, Military Logistics, Logistics Management, Network Security
Education
ITT Technical Institute-Little Rock 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Information Technology
El Dorado High School
ITT Technical Institute
A.A.S, Information Technology/Networking
Windstream Communications October 2013 - Present
Flight Systems Electronics Group September 2009 - October 2013
Delta Systems inc. August 2007 - March 2009
Trumbull County Educational Service Center May 2006 - September 2007
Education
New Horizons 2011 — 2011
CompTIA Network+ Certification, Networking, CompTIA Network+ Certification
TrainingCenter.com 2008 — 2008
N/A, Sharepoint Installation and Administration, N/A
Kent State University 2000 — 2007
Bachelor of Science, Computer Science
Stockell Healthcare Systems July 2014 - Present
Jackson Hewitt December 2010 - Present
KForce February 2014 - July 2014
Windstream Communications August 2013 - February 2014
Maplewood Chamber of Commerce June 2012 - August 2013
Maplewood Chamber of Commerce August 2009 - November 2009
RE/Max cosmopolitan August 2007 - May 2008
Skills
Event Planning, Marketing Communications, Windows Server, Leadership, Microsoft Office, Management, Customer Service
Education
Johnson & Wales University 2006 — 2009
BA, Entrepreneurship
Windstream Communications May 2014 - Present
nPulse Technologies, Inc April 2012 - June 2013
Endace June 2010 - May 2012
Verizon Business January 2008 - June 2010
Shunra 2006 - 2007
Skills
Salesforce.com, Demand Generation, Lead Generation, New Business Development
Education
James Madison University
BS, Math
Mood Media April 2014 - Present
Windstream Communications January 2013 - September 2013
Restaurant Depot / Jetro February 2009 - November 2011
Sprint Nextel Corporation March 2007 - January 2009
Allstate July 2005 - October 2006
America Cash Express March 2003 - September 2004
Big Lots September 2002 - March 2003
Beachcomber Jewelers January 2000 - August 2001
Bachelor Enlisted Quarters August 1997 - July 1998
Skills
Legal Research, Data Entry, Legal Writing, Editing, Legal Compliance, Westlaw, Customer Service, Employee Benefits, Policy, Analysis, Outlook, Payroll, Software Documentation, Sales, Invoicing, Management, Leadership, Public Speaking, Microsoft Excel, Training, Microsoft Office
Education
Kaplan University 2011 — 2012
A.S. in Paralegal Studies, Paralegal
Philips Business School
nurse assistant
Hoboken High school 1985 — 1988
Secaucus High School
Windstream Communications 2009 - Present
Windstream Communications 1999 - 2009
Standard Telephone Company 1978 - 1999
Skills
Telecommunications, Solution Selling, Account Management, Sales Management, Managed Services, Wireless, VoIP, Direct Sales, Unified Communications, B2B, Strategic Partnerships, Customer Retention, Telephony
Education
Kennedy Western University 2002 — 2004
Business, Management, Marketing, and Related Support Services
North Georgia Technical College
Business/Commerce, General
Habersham Central High School, Mt. Airy, GA
High School
CenturyLink March 2014 - Present
Windstream Communications May 2011 - February 2014
AT&T October 2007 - October 2009
Bellsoth Business Systems March 2000 - June 2007
Skills
HTML, SQL, JavaScript, CSS, Troubleshooting, Windows, Project Management, XML, Software Documentation, Java, Active Directory, PHP, Windows Server, Business Analysis, Microsoft SQL Server, Windows 7, MySQL, Computer Hardware, SharePoint, Microsoft Office
Education
PEARSON-VUE 2006 — 2014
CCNA router & switching, CCNA voice, MCP, MCSA, MCSE 2003 server
Jacksonville State University 1991 — 1998
Bachelor's Degree, Computer Science
Apple July 2014 - Present
Organic July 2013 - July 2014
Compuware December 2012 - July 2013
Nationwide Insurance December 2011 - December 2012
Windstream Communications June 2011 - December 2011
The University of Akron December 2008 - June 2011
Windstream Communications January 2011 - April 2011
Infosys Technologies Ltd June 2007 - November 2008
Skills
Spring Security 3, Spring MVC 3, Spring, Jackson/Jaxb, Hibernate 3.1, Java, Unix, SLF4j, Struts 2.0, Web Applications, SQL, JavaScript, HTML, Matlab, XML, Linux, Eclipse, RestEasy, Ehcache, JSON, Struts, Program Management, C, .NET, C++, Spring Framework, Java Enterprise Edition, Web Services, Oracle, JSP, Tomcat, Databases
Education
The University of Akron 2009 — 2010
Master's degree, Computer Science
Jawaharlal Nehru Technological University 2004 — 2007
Bachelor's degree, Computer Science
Keller Williams Ballantyne Area October 2014 - Present
Cellular Sales November 2013 - March 2014
Windstream Communications February 2013 - November 2013
AT&T Mobility November 2010 - February 2013
My Townhome Realty March 2011 - May 2011
JWU Charlotte Phi Beta Lambda Chapter August 2009 - May 2010
Skills
Customer Satisfaction, Sales, Customer Service, Social Media, Product Marketing, Marketing, Sales Management, Customer Experience, Customer Retention, Telecommunications, Social Networking, Social Media Marketing, Small Business..., Team Building, Team Leadership, Coaching, Direct Sales, Negotiation, Team Management, Outlook, B2B, Sales Process, Microsoft Office, CRM, Public Speaking, Lead Generation, Facebook, Microsoft Excel, Microsoft Word, PowerPoint, Online Advertising, Sales Presentations, Marketing Communications, Market Research, Time Management, Real Estate, Property Management, Rental Homes, First Time Home Buyers, First Time Home Sellers, Real Estate Marketing, Relocation Buyers, Referral Networking, Homeowners, National Association of..., Buyer's Agent, Seller Representation, Client Prospecting, Open Houses
Education
JY Monk Real Estate Training Center 2014 — 2014
NC Real Estate License, Real Estate
Johnson & Wales University 2008 — 2011
Bachelor's degree, Marketing
Windstream Communications January 2015 - Present
Windstream 2015 - 2015
Windstream Communications January 2006 - March 2012
Skills
Telecommunications, Visio, VoIP, Troubleshooting, Broadband, Access, Call Centers, Call Center, Microsoft Office, Networking, IP, SQL, ETA, Windows 7, Windows Server, Nessus, Databases, Technical Support
Education
Kaplan University 2012 — 2014
Associate's degree, Information Technology, Graduate
SANS Institute
SANS Institute
Connect Home Services June 2013 - Present
Cox Communications November 2008 - June 2013
Shire Pharmaceuticals March 2007 - October 2008
Windstream Communications November 2005 - March 2007
Verizon Wireless September 2001 - October 2005
Verizon Wireless January 2000 - August 2001
Verizon Wireless May 1998 - December 1999
Skills
Telecommunications, Broadband, Vendor Management, Account Management, B2B, Project Management, Sales, Sales Management, Leadership, New Business Development, Selling, Team Building, Management
Education
John Brown University 1998 — 2001
Bachelor's Degree, Business Administration, Management and Operations
Channel-Fusion June 2014 - Present
Channel Fusion November 2013 - June 2014
Windstream Communications April 2013 - October 2013
StoneRiver June 2010 - April 2013
Skills
Testing, Quality Assurance, System Testing, Test Automation, Manual Testing, User Acceptance Testing, SDLC, Software Quality..., Regression Testing, ClearQuest, Agile Methodologies, Requirements Analysis, Test Management, Requirements Gathering, Business Analysis, Business Requirements, Rally, JIRA, Web Testing, SpiraTest, Process Improvement, Team Management, Project Management, MS Project, System Integration..., Usability Testing, Test Estimation, Root Cause Analysis, BugTracker.net, analytical testing:, WAPT, confirmation testing:, exhaustive testing, impact analysis, test monitoring, Microsoft Project, Offshore Resource..., Offshore Software..., Databases
Education
Kaplan University-Cedar Rapids Campus 2010 — 2012
Associates in Business Management, Business, Information Systems
Windstream Communications May 2000 - Present
Windstream Communications March 2009 - July 2011
Education
Jacksonville State University 1987 — 1989
BS, Sociology - Criminal Justice
Arkansas Blue Cross Blue Shield January 2015 - Present
Fruit of the Loom January 2011 - July 2014
Windstream Communications November 2009 - May 2010
IBM Global Services January 1999 - May 2009
Education
Jackson State University 1984 — 1985
M.S., Computer Science
Tennessee State University 1976 — 1980
B.S., Education
Grant Street Group August 2011 - Present
Windstream Communications May 2007 - August 2011
Skills
Apache, Perl, Linux, Bash, Git, Shell Scripting, XML, Software Development
Education
John Brown University 2003 — 2007
Electrical Engineering
Windstream Communications May 2014 - Present
Endeavor Telecom April 2013 - June 2014
AT&T October 2002 - September 2012
VALLEY CREST LANDSCAPING January 1998 - January 2001
AIRTOUCH CELLULAR January 1996 - January 1998
HEWLETT PACKARD January 1991 - January 1996
UNITED STATES AIR FORCE RESERVES January 1987 - January 1990
Skills
Customer Service, Networking, CRM, Cross-functional Team..., Management, Leadership, Training, Telecommunications, Sales, Call Centers, Customer Retention, Process Improvement, Sales Management, Selling, Solution Selling, Account Management
Education
Math Studies SOUTHERN POLYTECHNIC 1993 — 1995
None, Math
Kennesaw State University 1987 — 1991
Bachelor of Art, Management Information Systems
Windstream Communications June 1989 - Present
Education
Kaplan University 2011 — 2012
Associates, Criminal Justice
Windstream Communications 2010 - 2011
AT&T March 2008 - March 2010
Sprint Nextel April 2004 - September 2007
Education
Johnson and Wales University
Advertising
Windstream Communications September 2007 - Present
Verizon August 2004 - June 2006
Education
Johnson C. Smith University - JCSU 1991 — 1995
Bachelor's degree, Marketing
Windstream Communications April 2013 - Present
Level 3 Communications September 1999 - January 2013
ESCO, INC. June 1995 - August 1999
U.S. ARMY September 1988 - September 1992
Skills
Telecommunications, Ethernet, Fiber Optics, VoIP, Computer Network..., IP, DWDM, T1, SDH, Telephony, Optical Fiber, MPLS, Switches, WAN, LAN-WAN, Network Design, Troubleshooting, Cisco Technologies, Wireless, TDM
Education
ITT Technical Institute-Troy 1995 — 1999
Associate's degree, Industrial Electronics Technology/Technician
Berkley High School 1985 — 1988
General Studies
Windstream Communications June 2011 - Present
Windstream Communications March 2011 - June 2011
Bob Evans November 2005 - June 2011
Skills
AutoCAD, Inventor, Solidworks, 3D Studio Max, Microsoft Office, Photoshop, Illustrator, Drawing
Education
ITT Technical Institute-Newburgh 2008 — 2010
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Time Warner Business Class April 2011 - Present
Windstream Communications April 2008 - April 2009
Alltel Information Services August 1982 - April 2008
Education
Jamestown Community College 1978 — 1980
Associate's Degree, business administration
Mount Royal Villa -North Royalton October 2014 - Present
Windstream Communications November 2013 - July 2014
WLS Stamping September 2011 - November 2013
US Navy August 2003 - December 2008
Skills
Soft Skills, Computer Networking, People Management, People Skills, Computer..., Help Desk & Desktop..., Troubleshooting, Time Management, Team Building, Customer Support, Critical Thinking, Microsoft Windows Server, Professional Writing, Network Administration, Network Security, Business Communications, Microsoft Office..., Planning, verbal and written..., Microsoft Windows...
Education
ITT Technical Institute-Strongsville 2014 — 2016
Bachelor's Degree, Information Systems and Cybersecurity
ITT Technical Institute-Strongsville 2010 — 2013
Associate degree in Network Systems Administration, Network Systems Administration
Verizon Wireless January 2015 - Present
Windstream Communications December 2012 - January 2015
Samsung January 2010 - January 2012
Skills
• Good understanding..., • Experience with SIS,..., • Highly skilled with..., • Work with Cisco,..., • Perform network..., • Experience testing..., • Configure and support..., • Highly proficient..., • Setting up and...
Education
Strayer University 2015 — 2016
Bachelor of Arts (BA), Information Systems - Database Technology
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (AS), Information Technology - Computer Networking Systems
Windstream Communications 2007 - Present
Windstream Communications 2005 - 2007
Skills
Telecommunications, Microsoft Office, Microsoft Excel, Wireless, Microsoft Word, PowerPoint, Management
Education
Cassadaga Central High School
Jamestown Community College
Bachelor of Applied Science (B.A.Sc.), Business/Commerce, General
Windstream Communications 2011 - Present
Windstream Communications August 2011 - December 2012
Skills
IP, MPLS, Telecommunications
Education
ITT Technical Institute-Greenville