Wisconsin Physicians Services
Industry: Insurance company
DescriptionWisconsin Physicians Service Insurance Corporation is a not-for-profit service insurance corporation based in Madison, Wisconsin. WPS offers health insurance plans for groups and individuals and benefit plan administration for businesses. Headquarters: Monona, WI CEO: Michael Hamerlik (Jun 11, 2012–) Number of employees: 2,700 Founded: 1946, Milwaukee, WI Subsidiaries: The EPIC Life Insurance Company, Type of business: Privately held company
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Wisconsin Physicians Services Employees
Wisconsin Physicians Services November 2007 - Present
Mutual of Omaha January 1984 - November 2007
Skills
Leadership Development, Customer Service, Call Center, Medicare, Insurance, Process Improvement, Team Building, Leadership, Training, Coaching, Team Leadership, Software Documentation, Performance Management, Health Insurance, Employee Training, Call Centers, Staff Development, Adult Education, Public Speaking, Management, Strategic Planning, Higher Education, Nonprofits, Organizational..., Recruiting, Event Planning, Instructional Design, Community Outreach
Education
Bellevue University 2006 — 2009
MA, Communication
Bellevue University 2009 — 2010
BS, Adult Education
Bellevue University 2002 — 2006
BA, Communication
Excellus BCBS December 2011 - Present
Blue Cross Blue Shield of Michigan January 2013 - June 2013
Wayne County Community College District August 2010 - January 2011
Blue Cross Shield of Louisiana February 2009 - September 2010
Blue Cross Blue Shield of Louisiana February 2009 - May 2010
Anthem, Inc./Wellpoint Health Network September 2008 - December 2008
Anthem, Inc September 2008 - December 2008
Wisconsin Physicians Services December 2005 - August 2008
Physicians Services December 1995 - September 2007
Health Care Service Corporation October 1994 - November 2005
Skills
UAT testing, Auditing..., Medicare, Auditing, PPO, Insurance, Claim, Health Insurance, Employee Benefits, Medicaid, Software Documentation, Access, Call Centers, Healthcare, HIPAA
Education
Wayne County Community College District 2010 — 2013
Pursuing Bachelor of Science, Nursing
Frank Cody High School 1978 — 1982
Diploma, General Business
Davenport University
Health Care Case Management
Wayne State University
General Business
Broad-Path February 2013 - Present
Broad-Path February 2012 - June 2012
Broad-Path October 2011 - December 2011
Tyco International Corporation May 2011 - October 2011
Wisconsin Physician Services January 2009 - May 2011
WPS Medicare 2001 - 2011
Wisconsin Physician Services January 2005 - January 2006
Wisconsin Physicians Services January 2001 - January 2004
Radisson Hotel January 1999 - January 2001
Nairobi Serena Hotel January 1997 - January 1999
Skills
Training, Software Documentation, Employee Benefits, Insurance, Invoicing, Budgets, Customer Service, Sales, Account Reconciliation, Interviews, Accounting, Medicare, Claim, Workers Compensation, Medical Records, Finance, Medical Terminology, Research, Legal Writing, Appeals
Education
Ashworth College 2006 — 2008
Legal Studues, Paralegal
WineShop At Home May 2015 - Present
Jamberry Nails December 2014 - Present
Stay at home mom August 2014 - Present
Spherion January 2014 - August 2014
Wisconsin Physicians Services June 2011 - September 2012
Summit Credit Union October 2007 - May 2009
Vanity (clothing) May 2007 - June 2008
Skills
Customer Service, Sales, Human Resources, Banking, Payments, Credit, Accounting, Time Management, Marketing, Team Building, Training, Call Centers, Data Entry, Outlook, Microsoft Word, Customer Satisfaction, PowerPoint, Problem Solving, Retail, Teamwork, Strategic Planning, Inventory Management, Social Media, Public Speaking, Event Planning
Education
Capella University 2014 — 2017
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
University of Phoenix 2012 — 2014
Master of Science, Psychology
University of Phoenix 2009 — 2012
BS Psychology, Psychology
Wisconsin State Senate - Senator Alberta Darling March 2011 - Present
Lands' End GmbH September 2010 - December 2010
SSAFA Forces Help (Soldiers, Sailors, Airmen and Families Association) July 2008 - May 2010
Greater Madison Chamber of Commerce June 2006 - December 2006
Wisconsin Physicians Services May 2005 - August 2005
Education
London Metropolitan University 2007 — 2008
MA, International Relations and Globalization
University of Wisconsin-La Crosse 2004 — 2006
BA, Political Science/Public Administration
Hawai'i Health Connector January 2013 - July 2015
Centers for Medicare and Medicaid Services (CMS) May 2012 - January 2013
State Of Conneticut March 2012 - April 2012
Kentucky Cabinet for Health and Family Services December 2011 - February 2012
Texas Health and Human Services Commission September 2011 - November 2011
Missouri Medicaid Enhancement Project June 2010 - June 2011
Wisconsin Physicians Services December 2009 - May 2010
State of Michigan April 2006 - April 2009
Michigan DHS Bridges Project 2009 - 2009
ODJFS January 2006 - March 2006
Skills
Insurance, Business Process, SDLC, Quality Assurance, Access, Requirements Analysis, Testing, Data Warehousing, Project Management, Test Planning, Program Management, Analysis, Banking, Process Improvement, Team Building, Visio, Vendor Management, Integration, Customer Service, Management, Business Process..., Software Development
Education
Capital University
Bachelor of Science (BS)
Wisconsin Physicians Services 2015 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Merced College
Human Services
Heartland Financial USA, Inc. January 2013 - Present
Crescent Electric Supply Co March 2007 - January 2013
Wisconsin Physicians Services February 2002 - March 2007
Dean Health Plan August 1997 - January 2003
Capitol Indemnity Corporation 1993 - 1996
Skills
Pricing, Competitive Analysis, CRM, Analytics, Project Management, Recruiting, Strategic Planning, Microsoft SQL Server, Predictive Modeling, Management, Market Research, Account Management, New Business Development, Analysis, Market Analysis, Direct Marketing, Marketing Research, Data Analysis, Strategy, Marketing Strategy, Product Marketing, Cross-functional Team..., Forecasting, Sales Operations, Product Development, B2B, Marketing, Product Management, Leadership, Business Development, Sales, Business Planning, Sales Management, Budgets, Sales Process, Key Account Management, Team Building, Process Improvement, Negotiation, Salesforce.com, Team Leadership, Marketing Communications, Cold Calling, Lead Generation, Email Marketing, Sales Presentations
Education
Loras College 2013 — 2015
Master of Business Administration (M.B.A.), Business Analytics
University of Iowa 1988 — 1993
Actuarial Science & Mathematics
Leo High School 1983 — 1987
Caribbean Association of Madison, Wisconsin (CAM) January 2013 - Present
US Department of Transportation (DOT) February 2015 - Present
Wisconsin Department of Military Affairs/Emergency Management September 2014 - February 2015
American Family Insurance September 2002 - June 2014
American Family Insurance September 2010 - March 2013
American Family Insurance July 2011 - June 2012
American Family Insurance September 2000 - September 2002
American Family Insurance 1997 - 1999
Wisconsin Department of Health Services August 1988 - September 1988
Wisconsin Physician's Services 1987 - 1988
Skills
Change Management, Budgets, Insurance, Customer Satisfaction, Training, Team Leadership, Microsoft Office, Leadership, Strategic Planning, Leadership Development, Team Building, Project Management, Oral & Written..., Microsoft Excel, Outlook, Public Speaking, Healthcare, Instructor-led Training, PowerPoint, Event Planning, Coaching, Process Improvement, Organizational..., Microsoft Word, Project Planning, Community Outreach, Adult Education, Coordinating Events, Business Analysis, Recruiting, Negotiation, Customer Service, Fundraising, Property & Casualty..., Program Management, Volunteer Management, Access, Analysis, Commercial Insurance, Marketing, Human Resources, Nonprofits, Sales, Staff Development, Life Insurance, Fixed Annuities, Visio, Resume Writing, Instructional Design, Data Analysis
Education
Concordia University-Wisconsin 2011 — 2012
Bachelor's Degree, Business Management and Communication
Cardinal Stritch University 2010 — 2012
Master's Degree, Business Administration and Management, General
Madison Area Technical College 1991 — 1998
Supervisory Management Program, Accounting and Business/Management
Salicks Tutorial School of Commerce 1978 — 1980
Accounting, Book keeping
Financial Educational Services April 2012 - July 2015
Dealer Track Inc February 2012 - April 2012
Macomb County December 2010 - February 2012
Comerica Bank October 2008 - November 2009
Comerica Bank April 2007 - September 2008
Wisconsin Physicians Services October 1998 - September 2006
Blue Cross Blue Shield Of Michigan And Illinois June 1990 - October 1994
Skills
Data Entry, Filing, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Job Scanning, Spreadsheets, Call Centers, Accounting, Training, Sales, Research, Insurance, Databases, Employee Benefits
Education
Macomb Community College 2011 — 2011
Certificate in Ms Office 2010, Excel, Word, Powerpoint
PBS Computers Training 1990 — 1990
Computer Applications, 10-Key Calculations
Martin Luther King Sr High 1965 — 1969
Diploma, College Prep, Economics
IntegriGuard LLC dba HMS Federal January 2011 - Present
IntegriGuard LLC dba HMS Federal June 2008 - December 2010
Wisconsin Physicians Services November 2007 - June 2008
Mutual of Omaha January 2002 - October 2007
Mutual of Omaha January 1999 - December 2001
Mutual of Omaha September 1995 - December 1998
Skills
Training, SEC, Accounting, Auditing, Financial Reporting, Fraud, Medicare, GAAP, Financial Analysis, Analysis, Sarbanes-Oxley Act, Budgets, Data Analysis, Management, Certified Fraud Examiner, Healthcare
Education
Bellevue University 2011 — 2014
Master of Business Administration (MBA), Project Management Concentration
University of Nebraska-Lincoln 1990 — 1994
Bachelors, Accounting
US Post Office February 2015 - Present
WPS Health Insurance July 2012 - February 2015
Paulson's Sewing Box, Inc. February 2002 - December 2013
Wisconsin Physicians Services May 2001 - June 2012
Skills
Insurance, Claim, Employee Benefits, Medicare, Disability Insurance, Health Insurance, Human Resources, Volunteering, Non-profit Volunteer, Property, Workers Compensation, Term Life Insurance, Legal Liability, Property, Customer Service, PowerPoint, Public Speaking, Team Building, Leadership, Microsoft Excel, Outlook, Strategic Planning, Event Planning, Microsoft Office, Training, Budgets, Microsoft Word, Process Improvement, Social Media, Inventory Management, Project Management, Healthcare
Education
Madison Area Technical College 2000 — 2001
Diploma, Small Business Operations and Management
University of Wisconsin-Stout 1997 — 2000
3 years completed towards my Degree, Family and Consumer Education
The Academy of Training Skills September 2011 - March 2013
DeltaTech, Scool of Business and Technology November 2010 - September 2011
MultiPlan May 2008 - June 2009
ProcessWorK, Inc. May 2006 - June 2008
Wisconsin Physicians Services January 2005 - April 2006
PartsNow! March 2004 - January 2005
4imprint May 1997 - April 2003
Miles Kimball June 1995 - May 1997
Skills
Microsoft Word, Customer Service, Team Building, Public Speaking, Microsoft Office, Research, Training, Policy, Employee Relations, Change Management, Leadership, Analysis, Government, Teaching, Event Management, Leadership Development, Criminal Justice, Budgets, Strategic Planning, Criminal Investigations, Nonprofits, Supervisory Skills, Enforcement, Private Investigations, Community Outreach, System Administration, Evidence, Internal Investigations, Background Checks, Corrections, Investigation, Prisons, Organizational..., Internal Affairs, Federal Law Enforcement, Conflict Resolution, Program Management, Staff Development, Firearms, Community Corrections, Police, Crime Prevention, Taser, Surveillance, Gangs, Criminology, First Responder, Human Resources, Telephone Skills, Criminal Law
Education
Kaplan University 2008 — 2010
Master's degree, Legal Studies, General, A+ = 3.95 GPA
Kaplan University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Paralegal, A+ 3.95 GPA
Kaplan University 2004 — 2006
Associate of Science (A.S.), Paralegal, A+ 3.90 GPA
Heartland Technology Solutions August 2011 - Present
Wisconsin Physicians Services March 2003 - July 2011
Mutual of Omaha August 1988 - July 2011
Skills
Customer Service, Team Building
Education
Iowa Western Community College 1987 — 1988
Secretarial
WPS Health Insurance June 1986 - Present
Wisconsin Physicians Services 1986 - Present
Skills
Medicare, Health Insurance, Managed Care, HIPAA, Healthcare, Claim, Healthcare Management, Customer Service, Process Improvement, Claims Management, Training, Microsoft Office, Leadership, Insurance, Business Process..., Visio, Software Documentation, Vendor Management, Business Analysis, Employee Benefits
Education
Edgewood College 1981 — 1984
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
UW Platteville 1979 — 1980