Witness Systems, Inc.

Industry: Software company

Description

Headquarters: Roswell, GA Founded: 1988 Parent organization: Verint Systems Subsidiaries: Verint Witness Systems Limited,

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Witness Systems, Inc. Employees

Employee
Years
Job
Industry
Sean Boyer Sean Boyer Smyrna, Georgia Details
Sean Boyer's Witness Systems, Inc. Experience 1998 - 1999
Job Vice President of Sales and Marketing, HVAC at Haier America
Industry Electrical/Electronic Manufacturing
Experience
Haier America  2015 - Present
Mitsubishi Electric Cooling & Heating  2011 - 2014
Mitsubishi Electric Cooling & Heating  2008 - 2011
Philips Healthcare  2005 - 2008
Philips Healthcare  2004 - 2005
Optio Software, Inc.   2001 - 2004
Arthur Andersen, LLP  1999 - 2001
Witness Systems, Inc.   1998 - 1999
Impact Innovations Group, Inc.,   1997 - 1998
TheraTx, Inc.   1993 - 1997

Skills
Cross-functional Team..., Product Management, Product Marketing, Product Development, Six Sigma, Manufacturing, Operations Management, Sales Management, Strategy, Operational Excellence, Management, Leadership, New Business Development, Process Improvement, Forecasting, Sales Operations, Strategic Planning, Sales, Contract Negotiation, Account Management, Budgets, Pricing

Education
Kennesaw State University   1997 — 1998
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies

King's College   1990 — 1993
Bachelor of Science (BS), Accounting

Robert Zielsdorff Robert Zielsdorff Henderson, Nevada Details
Robert Zielsdorff's Witness Systems, Inc. Experience October 1997 - September 2001
Job Program / Proposal Manager (Consultant) & Volunteer
Industry Information Technology and Services
Experience
Consultant & Volunteer   March 2009 - June 2013
IGT  January 2007 - January 2009
Independent Consultant  January 2006 - December 2006
MTC Technologies Inc  June 2005 - January 2006
Carlson Marketing Group  November 2004 - June 2005
ZielsCo Enterprises Inc.   October 2002 - November 2004
Various Consulting Assignments  March 2002 - November 2004
WITNESS SYSTEMS, INC  October 1997 - September 2001
ARINC Inc.  November 1993 - October 1997

Skills
Program Management, Budgets, Software Project..., Vendor Management, Proposal Management, RFI, RFP Creation, RFP Response, SOW, SLA, Budgeting, Requirements Analysis, Proposal Writing, Process Improvement, Team Building, Project Planning, SharePoint, Business Analysis, Strategic Planning, Contract Negotiation, Software Development, Contract Management, SDLC, MS Project, Change Management, Management Consulting, Team Leadership, Mentoring, Agile, WBS, Business Development, Microsoft Word, Microsoft Excel, PowerPoint, Management, Leadership, CRM, Agile Methodologies

Education
Wright State University   1990 — 1992
BA

Miami University   1986 — 1989

Kenn Brodhagen Kenn Brodhagen United States Details
Kenn Brodhagen's Witness Systems, Inc. Experience January 2006 - January 2007
Job Senior Mobile & Web Developer at Amplify Learning
Industry Computer Software
Experience
Amplify  November 2012 - Present
Verint Systems Inc.  January 2007 - November 2012
Witness Systems, Inc.   January 2006 - January 2007
Witness Systems, Inc.   January 2002 - January 2006
Witness Systems, Inc.   June 1999 - January 2002
Polaroid Digital Soultions, Inc.   June 1997 - June 1999

Skills
C++, Unit Testing, Telecommunications, VoIP, SIP, Objective-C, Leadership, Project Management, Avaya, Cisco Call Manager, CTI, Design Patterns, Agile Methodologies, Scrum, iOS development, Mobile Technology, Microsoft SQL Server

Education
Kalamazoo College   1995 — 1999
Bachelor of Arts, Computer Science

Mike Levitz Mike Levitz Greater New York City Area Details
Mike Levitz's Witness Systems, Inc. Experience December 2000 - January 2006
Job Global Client Executive at NICE Systems
Industry Computer Software
Experience
NICE Systems  April 2013 - Present
NICE Systems  May 2011 - April 2013
IntelliResponse, TouchCommerce   June 2009 - May 2011
LivePerson, Inc.   January 2006 - June 2009
Witness Systems, Inc.   December 2000 - January 2006
Eyretel, IDP Consulting & E-talk   October 1996 - December 2000
NICE Systems, Inc.   April 1995 - September 1996
Racal Corporation, PLC   April 1989 - April 1995

Skills
Social Media, Enterprise Software, Analytics, Customer Experience, SaaS, Call Center, Customer Service, Voice of the Customer, Public Speaking, Social Networking, E-commerce, Contact Centers, Customer Engagement, Speech Analytics, LinkedIn, Twitter, Compliance, Software Solution Sales, Authentication, Anti-Fraud Solutions, Global Sales, Complex Sales, Financial Services, Customer Satisfaction, Fraud, Two-factor..., Anti-fraud, CRM, Strategy, Call Centers, Business Intelligence, Salesforce.com, Leadership, Strategic Planning, Strategic Partnerships, Selling, Management, Solution Selling, Sales Management, Management Consulting

Education
State University of New York College at Oneonta
BS, Business/Economics

Lavanya Kanchanpalli Lavanya Kanchanpalli San Francisco Bay Area Details
Lavanya Kanchanpalli's Witness Systems, Inc. Experience February 2006 - March 2008
Job Senior Software Engineer at Netflix
Industry Computer Software
Experience
Netflix  September 2013 - Present
Verint Systems  June 2012 - August 2013
Verint Systems  March 2008 - May 2012
Witness Systems Inc  February 2006 - March 2008
Global Computer Enterprises Inc   October 2003 - May 2005

Skills
Java, SQL, XML, Web Services, Java Enterprise Edition, JavaScript, AJAX, Web Applications, Software Design, JSON, SOAP, Agile Methodologies, RESTful WebServices, ExtJS

Education
George Mason University   2001 — 2003
MS, Computer Science, 3.78

Jawaharlal Nehru Technological University   1996 — 2000
BS, Civil Engineering, 3.70

Nabeel Hendow Nabeel Hendow Alpharetta, Georgia Details
Nabeel Hendow's Witness Systems, Inc. Experience April 2000 - May 2009
Job Sustaining Engineering Manager at Amplify
Industry E-Learning
Experience
Amplify  March 2014 - Present
Amplify Education  November 2012 - March 2014
Wireless Generation  June 2012 - March 2014
Verint Systems  May 2009 - June 2012
Verint  January 2007 - May 2009
Verint Systems Inc.  June 2006 - May 2009
Witness Systems Inc.  April 2000 - May 2009
Sidetalk.com   January 2000 - August 2000
Bellsouth.net  July 1996 - January 2000
BellSouth.net  1998 - 2000

Skills
Workforce Management, Integration, Call Center, Quality Assurance, E-learning, Product Management, Software Development, CTI, Team Leadership, Program Management, Technical Training, SQL Server, Windows, Telecommunications, Avaya, Linux, Java, C++, VoIP, Virtualization, Problem Solving, SQL, Professional Services, Product Development, IVR, HTML, XML, E-Learning, Microsoft SQL Server, Agile Methodologies, Databases, Troubleshooting, Management, Call Centers, Enterprise Software, Web Applications, Testing, Software Engineering, Mobile Devices, SaaS

Education
Louisiana State University   1991 — 1995
Master's degree, Electrical, Electronics and Communications Engineering, Post Grad

Greg Owens, CPA Greg Owens, CPA Greater Atlanta Area Details
Greg Owens, CPA's Witness Systems, Inc. Experience October 2005 - December 2005
Job Accounting Manager at First Data
Industry Financial Services
Experience
First Data Corporation  August 2015 - Present
Amec Foster Wheeler  August 2007 - August 2015
AT&T Mobility  February 2006 - August 2007
Witness Systems, Inc  October 2005 - December 2005
McKesson Health Solutions (formerly NDC Health / Per Se Technologies)   September 2003 - October 2005
Toshiba Business Solutions of Georgia   May 2002 - July 2003
Mirant  July 2000 - May 2002
Spherion Corporation  September 1999 - July 2000
AGL Resources, Inc  July 1995 - September 1999
Georgia State University  April 1993 - July 1995

Skills
International Financial..., Foreign Currency..., External Audit..., Consolidations, Project Accounting, Financial Reporting, General Ledger, Variance Analysis, Internal Controls, Account Reconciliation, Financial Accounting, Hyperion Enterprise, SEC Filings, Leadership

Education
Georgia State University   1990 — 1992
Masters of Professional Accountancy (MPA), Accounting and Finance, 3.6 GPA

University of Tennessee at Martin   1980 — 1984
BS Degree, Industrial Management

Kim Owen Kim Owen Houston, Texas Area Details
Kim Owen's Witness Systems, Inc. Experience 1997 - 2004
Job
Industry Computer Software
Experience
OpenSpan  July 2012 - Present
Bay Bridge Decision Technologies  July 2009 - June 2012
Knowlagent  October 2007 - June 2009
Knowlagent  January 2005 - June 2006
Witness Systems, Inc.   1997 - 2004
IBM  1989 - 1992

Skills
Consultative Selling, Solution Selling, SaaS, Call Center, Enterprise Software, Sales Management, New Business Development, Sales Process, Lead Generation, Sales, Salesforce.com, Selling, Channel, Direct Sales, B2B, CRM, Account Management, Call Centers, Strategy, Professional Services, Unified Communications, Strategic Partnerships, Cloud Computing, Start-ups, Management, Customer Experience, Leadership, Business Intelligence, Executive Management, Business Development, Go-to-market Strategy, Demand Generation, Outsourcing, Sales Operations, Telecommunications, Software Industry, Product Management, Cross-functional Team..., Customer Retention, Partner Management, Business Alliances, Product Marketing, Sales Enablement, Complex Sales, Managed Services, Pre-sales, Contact Centers, Workforce Management, Marketing Automation, Multi-channel Marketing

Education
The University of Texas-Pan American   1980 — 1982
BBA, Marketing

The University of Texas-Pan American   1980 — 1982
BBA - Marketing, Management. Marketing

Emmanuel JR. College   1978 — 1980
AA, General Business

Steve Jovanelly Steve Jovanelly Atlanta, Georgia Details
Steve Jovanelly's Witness Systems, Inc. Experience September 1998 - December 2004
Job Experienced Technology Leader/Architect
Industry Computer Software
Experience
PGi  February 2014 - Present
YetiSoft, LLC   May 2010 - Present
GiFTgive   April 2012 - March 2015
MemberClicks  September 2010 - March 2012
Silverpop  April 2007 - September 2010
CPT International, Inc   January 2005 - March 2007
Witness Systems, Inc  September 1998 - December 2004
Radiant Systems Inc.  July 1995 - September 1998
NASA Goddard Space Flight Center  January 1993 - June 1995

Skills
Agile Methodologies, Scrum, Software Development, Java, SaaS, Mobile Applications, Web Applications, XML, Linux, Integration, Ruby, Apache, Process Improvement, Ruby on Rails, MySQL, Web Services, Agile Project Management, SOA, JavaScript, Test Automation, Software Engineering, Open Source, Architecture, Cloud Computing, SQL, Android, CSS, Technical Leadership, Start-ups, Continuous Integration, Spring, Hibernate, AJAX, Agile, Git, Subversion, REST, Titanium Mobile, iPad, iPhone, HTML 5, CSS3, jQuery, PCI Standards, Android Wearables, iOS, Node.js, Chromium, AngularJS

Education
Shepherd University   1988 — 1992
Bachelor's Degree, Computer Information Systems

Brian Alexy, LEED AP Brian Alexy, LEED AP Greater San Diego Area Details
Brian Alexy, LEED AP's Witness Systems, Inc. Experience May 2000 - May 2001
Job Sales Engineer at EMCOR Services/Mesa Energy Systems
Industry Construction
Experience
EMCOR Services/Mesa Energy Systems   April 2014 - Present
Johnson Controls  March 2013 - March 2014
Heat Transfer Solutions  November 2010 - March 2013
Carolina Cooling   June 2008 - December 2010
Carolina Cooling   June 2006 - May 2008
Carrier Corporation  June 2004 - June 2006
Trane Company  May 2002 - August 2002
Witness Systems, Inc  May 2000 - May 2001

Skills
Salesforce.com, Customer Relations, Marketing Strategy, Email Marketing, Social Media, Customer Service, Microsoft Office, Lead Generation, Project Management, PowerPoint, HVAC, Account Management, Management, Marketing Communications, CRM, Sales Operations, Start-ups, Engineering, Sales, Energy Efficiency, Contract Negotiation, Energy Conservation

Education
Georgia Institute of Technology   1999 — 2003
B.S, Industrial & Systems Engineering

Worcester College, Oxford University   2003 — 2003
Classical music, Art History, World History & Literature

La Universidad Del Salvador   2001 — 2001
International Business & Government

Andrew Donlevy Andrew Donlevy Phoenix, Arizona Area Details
Andrew Donlevy's Witness Systems, Inc. Experience June 2000 - April 2004
Job
Industry Professional Training & Coaching
Experience
NICE Systems  March 2013 - Present
Verint  April 2004 - March 2013
Verint Systems  June 2000 - March 2013
Witness System   2000 - March 2013
WITNESS ACTIONABLE SOLUTIONS   2000 - March 2013
Witness Systems Inc  June 2000 - April 2004
Sears Consumer Network   July 1996 - October 2000
PCS Health Systems  October 1999 - June 2000

Skills
Management, Training, Business Process..., Recruiting, Process Improvement, Change Management, Integration, Enterprise Software, Call Centers, Project Management, Quality Assurance, Analysis, CTI, VoIP, Professional Services, IVR, Workforce Management, Microsoft SQL Server, Pre-sales, Analytics, CRM, Telecommunications, SaaS, Call Center, Coaching

Education
Arizona State University   1986 — 1990

Tom Bishop Tom Bishop Austin, Texas Details
Tom Bishop's Witness Systems, Inc. Experience 2004 - 2007
Job CTO at Honest Dollar
Industry Computer Software
Experience
IBM (Enterprise Content Management)   February 2013 - February 2015
StoredIQ  June 2011 - February 2013
Univa  2008 - February 2013
IronStratus   January 2010 - May 2011
Storspeed   February 2009 - January 2010
BMC Software  March 2005 - December 2008
Witness Systems, Inc.   2004 - 2007
VIEO  April 2002 - January 2005
2ndWave   December 2000 - December 2001
CompuCare  October 1999 - December 2000

Skills
Enterprise Software, Cloud Computing, SaaS, Software Engineering, Entrepreneurship, Software Development, Product Management, Unix, Agile Methodologies, Enterprise Architecture, Distributed Systems, Start-ups, Virtualization, Management, Integration, Leadership, Strategic Partnerships, Architecture, Linux, Software Design, Go-to-market Strategy, Queue Management, Solution Selling, Mobile Devices, Professional Services, System Architecture, Security, Program Management, Storage, Data Center, Pre-sales, Solution Architecture, Business Intelligence, SOA, Open Source, Web Applications, Shell Scripting, Databases, IT Strategy, Scrum

Education
Cornell University   1976 — 1977
M.S., Computer Science, Electrical Engineering

Cornell University   1972 — 1976
B.S, Computer Science, Mathematics

Tasha Hurley, CBAP® Tasha Hurley, CBAP® Greater Atlanta Area Details
Tasha Hurley, CBAP®'s Witness Systems, Inc. Experience August 1998 - January 2000
Job Accomplished Requirements Manager; experienced in requirements and change management within global organizations
Industry Information Technology and Services
Experience
The Home Depot  May 2015 - Present
The Home Depot Store Support Center (The Proven Method)   June 2014 - Present
Quintiles (Experis Consulting)   May 2013 - May 2014
WellPoint  May 2012 - April 2013
Quintiles Transnational  April 2008 - April 2012
SAIC  August 2004 - March 2008
ACS State Healthcare, Inc   April 2003 - August 2004
Indus International, Inc  November 2000 - November 2002
Priceline.com Perfect YardSale   January 2000 - October 2000
Witness Systems, Inc  August 1998 - January 2000

Skills
Business Analysis, Requirements Analysis, Business Requirements, Informatics, Public Health, Clinical Research, Organizational Change, Clinical Trials, Healthcare IT, Requirements Gathering, CRO, Global Health, Healthcare Information..., Clinical Data Management, Medical Informatics, Change Management, Clinical Informatics, SDLC, Business Process, Process Improvement, Software Documentation, Agile Methodologies, Testing, Quality Assurance, User Acceptance Testing, SharePoint, Project Management, Management, Analysis, Visio, MS Project, Project Planning, Business Process..., PMP, Systems Analysis, Databases, Cross-functional Team..., Integration, Data Analysis, Waterfall, Gap Analysis, Business Process Design, XML

Education
The University of Georgia   1989 — 1992
B.B.A, Management and Information Systems

Kennesaw State University   1987 — 1989
N/A, Business Administration and Management, General

Sprayberry High School   1987 — 1988
High School

Franklin High School   1984 — 1987
N/A, Honors/Regents High School/Secondary Diploma Program

Kevin Hegebarth Kevin Hegebarth Greater Atlanta Area Details
Kevin Hegebarth's Witness Systems, Inc. Experience April 1999 - November 2006
Job VP, Marketing and Product Management at HireIQ Solutions
Industry Marketing and Advertising
Experience
HireIQ Solutions  April 2011 - Present
GMT Corporation  November 2006 - April 2011
Witness Systems, Inc.   April 1999 - November 2006
Melita International  1995 - 1999
BellSouth Telecommunications  1990 - 1995
Rockwell Telecommunications  1985 - 1989
GTE Network Systems   October 1982 - June 1985

Skills
Lead Generation, Competitive Analysis, Product Development, Product Launch, SaaS, Solution Selling, Salesforce.com, Enterprise Software, Professional Services, Customer Experience, Multi-channel Marketing, B2B Marketing, Channel, Product Marketing, Demand Generation, Strategic Partnerships, Marketing Automation, Workforce Management, Call Center, Analyst Relations, Market Analysis, Mergers & Acquisitions, Management, CRM, Sales Operations, Strategy, New Business Development, Marketing, P&L Management, Start-ups, Product Management, Cloud Computing, Direct Sales, Business Development, Call Centers

Education
Benedictine University   1983 — 1987
MBA

North Central College   1978 — 1982
BA

Steve Fridenmaker Steve Fridenmaker Greater Atlanta Area Details
Steve Fridenmaker's Witness Systems, Inc. Experience September 1997 - October 2006
Job
Industry Hospital & Health Care
Experience
Grady Health System  October 2010 - Present
Georgia State University  November 2007 - December 2009
OpenSpan  October 2006 - August 2007
Witness Systems, Inc.   September 1997 - October 2006

Skills
Healthcare, Orthopedic, Clinical Research, Cpr Certified, Treatment, Hospitals, Healthcare Management, Fitness, Public Speaking, Wellness, Customer Service, Leadership, Physical Therapy, Management, Public Health, Training, Team Building, Medical Devices, Research, Teaching, Rehabilitation, Medicine, Pediatrics, CPR Certified, Orthopedics, Neurology, Quality Assurance, Community Outreach, Program Management

Education
Georgia State University   2006 — 2010
DPT, Doctorate of Physical Therapy

The Ohio State University   1986 — 1992
BSEE, Electrical Engineering

Bishop Watterson   1982 — 1986
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Jack McCourt Jack McCourt Greater Atlanta Area Details
Jack McCourt's Witness Systems, Inc. Experience January 2007 - May 2007
Job
Industry Information Technology and Services
Experience
Verint Systems, Inc.   June 2007 - Present
Witness Systems, Inc.   January 2007 - May 2007
Witness Systems, Inc.   February 1999 - December 2006
Motorola  August 1994 - February 1999

Skills
PMP

Education
Keller Graduate School of Management of DeVry University
MPM

Naval Postgraduate School
MS

United States Naval Academy
BS

Dan DiCicco Dan DiCicco Greater Atlanta Area Details
Dan DiCicco's Witness Systems, Inc. Experience January 1998 - Present
Job Americas Systems Infrastructure Manager at Verint Systems Inc.
Industry Information Technology and Services
Experience
Verint Systems Inc.  2007 - Present
Witness Systems, Inc.   January 1998 - Present

Skills
Active Directory, VMware ESX, Hardware, Citrix, Windows Server, Servers, IT Management, Data Center, Integration, Microsoft Exchange, Cisco Technologies, Leadership, Switches, System Administration, Infrastructure, Backup Exec, Enterprise Software

Education
Kennesaw State University   1991 — 1996
B.S. in Information Systems, Information Systems

Roswell High School

Gregory Ardoin Gregory Ardoin Houston, Texas Area Details
Gregory Ardoin's Witness Systems, Inc. Experience January 2005 - January 2007
Job Senior WFO Engineer
Industry Telecommunications
Experience
Avaya, Inc.   September 2007 - Present
Witness Systems, Inc  January 2005 - January 2007
Viable Resources  January 2002 - January 2005
Avaya, Inc  January 2000 - January 2002
Providence Seattle Medical Center  January 1990 - January 2000

Education
Houston Community College   2013 — 2014
Currently studying for Cisco & RedHat Linux Certification

Bellevue Community College   1992 — 1994
Business Administration

Avaya University
Certificates, Certificate Programs (Multiple in Telephony, PCS, SIP)

James Sursavage James Sursavage Greater Atlanta Area Details
James Sursavage's Witness Systems, Inc. Experience 2003 - 2004
Job President at Applications Solutions, Inc.
Industry Computer Software
Experience
Applications Solutions, Inc.   April 2008 - Present
Infor Global Solutions  2006 - 2008
Coldwell Bankers Real Estate   2005 - 2006
Witness Systems Inc  2003 - 2004
MSA  1980 - 1997
Dun & Bradstreet Software  1980 - 1996

Education
Georgia State University - J. Mack Robinson College of Business   1976 — 1977
MBA, Finance

Clemson University   1967 — 1970
BS, Agricultural Economics

Aretha L. List Aretha L. List Duluth, Georgia Details
Aretha L. List's Witness Systems, Inc. Experience April 2000 - January 2001
Job
Industry Individual & Family Services
Experience
Rocket Software  April 2007 - October 2012
Seagull Software  October 2005 - April 2007
Witness Systems  February 2002 - July 2003
Witness Systems  January 2001 - February 2002
Witness Systems, Inc.   April 2000 - January 2001
KinderCare  July 1999 - March 2000
KinderCare  June 1998 - July 1999
Children's Wish Foundation  January 1994 - October 1995

Skills
Demand Generation, Email Marketing, Online Marketing, Marketing Communications, Business, Integrated Marketing, SEM, Marketing, Websites, SEO, Strategy, Public Relations, Certified Paid Search..., Certified Online..., Beginning/Intermediate/A..., Crafting Content for..., B-to-B Demand Generation, WebTrends for Technical..., WebTrends for Business..., Project Management, Budget Management, Cross-functional Team..., Distributed Team..., Vendor Relationship..., Management

Education
Oglethorpe University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

Oglethorpe University
Bachelor of Arts (B.A.), Communication and Media Studies

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