WNS Global Services
Industry: Business process management company
DescriptionWNS Global is a global business process management company headquartered in Mumbai, India. It has more than 34,000 professionals working in 52 "delivery centers" across the world, including India, United States, United Kingdom, China, Costa Rica, Philippines, Poland, Romania, South Africa, and Sri Lanka. CEO: Keshav R Murugesh (Feb 9, 2010–) Revenue: 530 million USD (2017) Headquarters: Mumbai, India Subsidiaries: HealthHelp Inc, Wns North America, Inc.,
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WNS Global Services Employees
Adobe August 2015 - Present
Hermitage Infotech January 2015 - Present
The Coca-Cola Company April 2015 - June 2015
Aequor Technologies June 2013 - January 2015
Capgemini February 2011 - June 2013
PTC Software Pvt. Ltd. June 2008 - February 2011
TATA AutoComp Systems Ltd March 2006 - May 2008
WNS Global Services December 2005 - March 2006
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce.com..., Requirements Analysis, Test Planning, Product Lifecycle..., Requirements Gathering, Agile Methodologies, Business Intelligence, QTP, CMMI, Business Analysis, CRM, Consulting, SDLC, Project Management, Management
Education
Kurukshetra University 2001 — 2005
B.Tech., Electrical Engineering
M.N. College 1999 — 2000
10+2, Non-Medical
D.A.V. Sn. Sr. School 1997 — 1998
10th, All Subjects
WNS Global Services September 2014 - Present
Travelocity October 2002 - Present
Travelocity October 2002 - August 2014
Skills
Sabre, Call Centers, Travel Management, Tourism, Airlines, Customer Experience, Online Travel, Business Travel, E-commerce, Customer Satisfaction, Customer Service, Amadeus, Revenue Analysis, Hotels, Leisure Travel, Hospitality, Account Management, Ticketing, Customer Retention, Team Leadership
Education
King's College 1996 — 2000
Bachelor of Science (BS), Psychology
WNS Global Services January 2009 - Present
Paymetric 2004 - 2009
Riverside Software 2003 - 2004
Lucent Technologies Bell Labs December 1998 - May 2003
Bell Labs Lucent Technologies November 1997 - December 1998
Skills
ERP, Business Process, SAP R/3, Requirements Analysis, SaaS, Business Analysis, SAP ERP, SAP Implementation, SAP, Pre-sales, Integration, ABAP, SDLC, Enterprise Software, Change Management, CRM, Business Process..., Procure-to-Pay, Payments
Education
University of Evansville 1982 — 1986
BS, Computing Science
Kansas State University
TD Auto Finance April 2015 - Present
Aimia Inc August 2013 - July 2014
Teleperformance October 2012 - August 2013
Subway February 2009 - September 2012
WNS Global Services January 2008 - October 2008
Taj Hotels Resorts and Palaces April 2007 - November 2007
Ambience Publicis Advertising Private Limited November 2005 - February 2006
Skills
Operations Research, Trend Analysis, Supply Chain Management, Risk Management, Business Analysis, Statistical Data..., Analysis, Call Centers, Management, Training, Customer Service, Retail Banking, Banking, Credit Cards, Sales, Customer Retention, Business Development, Credit
Education
Middlesex University 2009 — 2011
M.A. Management, Business Administration and Management, General
IKS Health 2008 - Present
WNS Global Services 2003 - 2008
The VIEW Group 2000 - 2002
PricewaterhouseCoopers 2000 - 2000
A F Ferguson & Co 1998 - 2000
Philips Consumer Electronics 1995 - 1998
Skills
Consulting, Business Intelligence, Strategic Planning, BPO, Outsourcing, Strategy, Cross-functional Team..., Team Leadership, Business Process, Analysis, Account Management, Start-ups, Product Management
Education
Indian Institute of Management, Lucknow 1993 — 1995
National Institute of Technology Calicut 1988 — 1992
B. Tech., Electronics
Bhavans Vidya Mandir 1972 — 1988
KLA-Tencor January 2011 - Present
Caliber Point September 2009 - December 2010
WNS Global Services May 2006 - July 2009
GE Capital November 2003 - April 2006
Bhimas residency group of Hotels August 2001 - September 2003
Skills
HR Tools: PeopleSoft..., Office Packages:..., Operating Systems:..., US staffing..., US Tax terms: W-2, Corp..., Talent Acquisition, Recruiting, Sourcing, Interviews, Training, Semiconductors, Human Resources, Program Management, Screening, Testing, Manufacturing, Technical Recruiting, Electronics, Benefits Negotiation, Engineering, Business Analysis, Internet Recruiting, PeopleSoft, Product Development, Hiring, Semiconductor Industry, College Recruiting, Process Engineering, Talent Management, Automation, Vendor Management, Six Sigma, Business Development, Onboarding, Time Management, SAP, Technical Support, Cold Calling, Microsoft Office
Education
Annamalai University
B.Com (Marketing Management), Commerce (Marketing Management)
Annamalai University
PGDM, Personnel Management and Industrial Relationship
Chenoa Information Services March 2014 - Present
Chenoa Information and Software Services Pvt Ltd. May 2013 - March 2014
Credit Suisse July 2009 - March 2012
Polaris Software Lab May 2008 - July 2009
Morgan Stanley Advantage Services. July 2007 - March 2008
Xoriant Solutions Pvt. Ltd. April 2006 - July 2007
Exceed Consultancy Services October 2004 - March 2006
WNS Global Services October 2003 - October 2004
Ugam Solutions May 2003 - October 2003
Skills
Java Enterprise Edition, Weblogic, JDBC, JBoss Application Server, SWT, AWT, Swings, Websphere, Solaris, Spring, Core Java, Oracle 9i, Oracle, XML, FpML, JAXP, Swing, Struts, Requirements Analysis, Software Development, Hibernate, Tomcat, WebLogic, Spring Framework
Education
Narsee Monjee Institute of Management Studies 2004 — 2005
Diploma in Finance Management, Finance, General
Mithibai College 1998 — 2001
B.Sc., Mathematics
Our Lady Of Nazreth High School 1983 — 1996
Bachelor of Science (B.Sc.), Mathematics
IBM February 2014 - Present
Deloitte June 2010 - October 2013
WNS Global Services 2004 - 2006
Hutchison 3G 2003 - 2004
EXL 2001 - 2003
Skills
Strategy & Development, Transformation..., Change Management and..., Risk..., Operations Setup &..., Vendor Relationship..., Outsourcing and Shared..., Global Service Delivery, Contract Negotiation, Training and Development, Organizational..., Organizational..., HR Transformation, Strategic Planning, Strategic Consulting, Strategic Communications, Program Management, Project Management, Business Transformation, IT Optimisation, VMO, Leadership Development, Operational Risk..., Risk Management, Change Management, Outsourcing Management, Management Consulting, Vendor Relationships, Strategy
Education
MBA, Fisher Graduate School of International Business 2007 — 2009
MBA, International Business
Pace University - Lubin School of Business 2006 — 2007
Master of Business Administration (MBA), International Management
IBM August 2014 - Present
WNS Global Services November 2013 - July 2014
Zitz Enterprises Pvt. Ltd October 2011 - November 2013
IBM Global Services February 2009 - October 2011
Technacular April 2008 - February 2009
DCX June 2003 - April 2008
General Motors Corporation January 2001 - June 2003
ISI 2000 - 2001
IndiaSoft Pvt Ltd May 1998 - May 1999
Siemens Information Systems Ltd May 1997 - April 1998
Skills
Strategic Planning, Program Management, Benchmarking, Market, Business Analytics, Profitability..., Six Sigma, Supply Chain Management, Lean Manufacturing, Business Strategy, Operations Management, Product Development, Process Improvement, Continuous Improvement, Change Management, Value Stream Mapping, Operational Excellence, Business Process..., Business Process Mapping, Kaizen, Process Consulting, Business Process..., Management, Leadership, Project Management, Manufacturing, Automotive, Process Excellence, Start-ups, Analysis, Project Planning, Training, Process Engineering, Sourcing, Cross-functional Team..., Vendor Management, Outsourcing, Supply Chain, Stakeholder Management, Quality Management, Business Transformation, Team Management
Education
Indian School of Business 2012 — 2013
Executive MBA - PGPMAX
University of Mumbai 1993 — 1997
Engineering
Mithibai college, Mumbai 1991 — 1993
12th
Jamnabai Narsee
10th
Virtusa June 2014 - Present
Corbus, LLC November 2012 - May 2014
Corbus July 2011 - November 2012
WNS Global Services October 2010 - July 2011
L&T Infotech August 2008 - October 2010
Infosys Technologies Ltd. November 2003 - July 2008
Infosys Technologies Ltd. September 2000 - November 2003
Spherion / Interim Technologies July 1999 - September 2000
Reynolds & Reynolds 1995 - 1999
LEXIS NEXIS / Mead Data Central 1986 - 1995
Skills
Outsourcing, Program Management, Vendor Management, Business Transformation, IT Strategy, Business Process..., Business Analysis, BPO, Global Delivery, Management Consulting, Process Improvement, CRM, Business Process..., Business Intelligence, Offshoring, Business Development, Consulting, Business Strategy, SDLC, Agile Project Management, Human Resources, Leadership, ERP, Business Process, New Business Development, Cross-functional Team..., Strategy, Resource Management, Strategic Partnerships, Integration, Operations Management, Management, Project Management, Enterprise Software, Solution Architecture, Telecommunications
Education
Columbia University in the City of New York 2004 — 2004
Executive Education Certification:, Strategic Growth and Change
Miami University (Oxford) 1994 — 1996
MBA, Business Administration, Management and Operations
University of Cincinnati 1983 — 1987
B.A., Business Administration
University of Cincinnati 1983 — 1987
B.S., Computer Science
Staples January 2015 - Present
Staples May 2014 - December 2014
WNS Global Services July 2011 - November 2012
WNS Global Services February 2010 - June 2011
Power Finance Corporation June 2009 - July 2009
Tech Mahindra June 2008 - July 2008
Skills
Analytics, Analysis, SAS, SQL, Team Management, Data Analysis, Unica, Tableau, Data Mining, Management, Business Analysis, Market Research, Microsoft Office, Business Analytics, MS Office Suite, Segmentation, R, SPSS, Marketing Strategy, Strategy
Education
Bentley University 2013 — 2014
Master of Science, Marketing Analytics, 3.95
Jaypee Institute of Information Technology 2005 — 2010
Bachelor of Technology, Electronics and Communication
Jaypee Institute of Information Technology 2005 — 2010
Master of Business Administration, Finance, Marketing
Fractal Analytics July 2014 - Present
WNS Global Services October 2010 - July 2014
The NPD Group October 2006 - May 2009
The Nielsen Company 1991 - 2006
Plumrose 1989 - 1991
Lea & Perrins 1986 - 1989
L'Oreal 1984 - 1986
Skills
Customer Insight, Segmentation, Analytics, Marketing Research, Market Research, Primary Research, Quantitative Research, Competitive Analysis, Competitive Intelligence, Market Analysis, FMCG, Market Intelligence, Marketing Strategy, Marketing Mix Modeling, Online Research, Business/Knowledge..., Outsourcing, Product Development, Consumer Products, Consumer Behaviour, Advertising Research, Brand Equity, Business Intelligence, Management, Cross-functional Team..., Strategy, CRM, Business Development, Leadership, Go-to-market Strategy, Consulting, Marketing, Program Management
Education
Iona College 1979 — 1980
MBA, Marketing
State University of New York College at Brockport
BS, Business Administration
CalAmp January 2014 - Present
ConMed Corporation January 2011 - July 2013
WNS Global Services October 2006 - January 2011
Herbalife February 2004 - October 2006
Cecil Saydah International August 2001 - July 2003
International Brake Ind. June 1995 - April 2001
Wright State University September 1989 - May 1995
Skills
Vendor Management, Outsourcing, Supply Chain Management, Operations Management, Analytics, Process Improvement, Retail, Project Management, Management, Business Analysis, Leadership, Human Resources, Business Process, Account Management, Sales Operations, Strategic Partnerships, Cross-functional Team..., Business Planning, Business Development, Analysis, Forecasting, Project Planning, CRM, Strategy, P&L Management, Supply Chain, Business Strategy, Logistics
Education
Ashland University 1997 — 1999
MBA
Wright State University 1989 — 1995
BA
iSN Global Solutions September 2013 - Present
Satva Infrastructures & Consultants September 2011 - August 2013
QEDbaton March 2011 - September 2011
WNS Global Services June 2010 - March 2011
3 Global Services February 2009 - July 2010
Skills
Lead Generation, Customer Satisfaction, Business Development, Customer Retention, New Business Development, Analytics, Project Planning, Marketing Research, Negotiation, Sales, Pre-sales, Call Centers, MIS, Outsourcing, Vendor Management, Market Research, Team Management, Competitive Analysis, Business Analysis, Sales Operations, Demand Generation, Cold Calling, International Sales, Business Intelligence, Data Analysis, Marketing, Strategic Planning, CRM, Building C-Level..., Partner Program..., Mobile Devices, BPO, SaaS, Management, Team Leadership, Strategy, Account Management, Service Delivery, Cloud Computing, Leadership, Cross-functional Team..., B2B, Business Strategy, Operations Management, Enterprise Software, Program Management, Networking, Analysis
Education
University of Pune
Bachelor of Economics
Pune Institute of Computer Technology 2003 — 2005
High School Education (HSC)
All Saint's High School (Pune) 1994 — 2003
Primary & Secondary School Education (SSC)
Clear Markets Holdings, Inc. September 2014 - Present
WNS Global Services October 2008 - December 2009
CSS October 2007 - August 2008
Skills
C++, Java, HTML, Microsoft Office, C, SQL, Windows, JavaScript, MySQL, Programming, Databases, Software Development, Software Design, Eclipse, Java Enterprise Edition, CTFL, Software Testing Life..., Quality Assurance, Mac, Manual Testing, Testing
Education
University of North Carolina at Charlotte 2012 — 2014
Master's degree, Information Technology, 3.9/4.0
Anna University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science, 3.93/4.0
National Oilwell Varco July 2015 - Present
University of Houston-Clear Lake August 2014 - May 2015
PTC January 2007 - March 2011
WNS Global Services July 2005 - November 2006
Skills
Test Automation, Quality Assurance, Software Quality..., Java, C#, ASP.NET, ASP.NET MVC, JavaScript, Oracle Database, SQL, Git, Windchill, Flexplm, HTML 5, CSS, VB.NET, Selenium Testing, TestPartner, Crystal Reports, SAP ERP, Business Intelligence, Data Warehousing
Education
University of Houston-Clear Lake 2012 — 2014
Masters of science GPA 3.89/4, Management Information Systems
Bharati Vidyapeeth
BE E/TC, Electronics telcom
Sanjeevan Vidyalaya
Cognizant May 2015 - Present
Cognizant January 2014 - April 2015
Cognizant Technology Solutions October 2012 - December 2013
WNS Global Services February 2011 - September 2012
L&T Infotech June 2010 - February 2011
L&T Infotech June 2010 - February 2011
Infosys Consulting, Inc. February 2003 - May 2010
Intel.com project 2008 - 2009
Frost & Sullivan 2001 - 2003
Consign Technology November 2000 - February 2001
Skills
Management Consulting, Business Strategy, Competitive Intelligence, Business Transformation, Leadership Development, Emerging Markets, Outsourcing Advisory, Offshoring, Client Relationship..., Client Acquisition, Program Management, Go-to-market Strategy, Innovation Management, Solutions Development, Digital Marketing, Social Media, Product Management, Coaching, Mentoring, Market Research, Retail Industry, Manufacturing, Entertainment, Media, Multi-channel Retail, Outsourcing, CRM, Strategy, Product Marketing, Consulting, Management, Solution Development, E-commerce, Analytics, Customer Acquisition, Business Development, Vendor Management, Training, Leadership, Retail, Business Analysis, Team Management
Education
Indian Institute of Management, Bangalore 2005 — 2005
Executive education
ICFAI Business School 1998 — 2000
PGDBA
National Institute of Information Technology 1998 — 2000
PGDSE
PSG College of Technology 1995 — 2000
BSc
Bharatiya vidya bavan
WNS Global Services April 2013 - January 2015
ICICI Prudential Life Insurance Company Limited April 2012 - June 2012
Akar Advertising and Marketing August 2008 - August 2010
Skills
Recruiting, Human Resources, Employee Engagement, Talent Acquisition, Employee Relations, HR Policies, Performance Management, Performance Appraisal, Talent Management, HRIS, Screening, Personnel Management, Strategic HR, Recruitments, MIS, Management, Interviews, CRM
Education
Xavier Institute of Social Service 2011 — 2013
PGDM, Human Resources Management/Personnel Administration, General
Birla Institute of Technology 2005 — 2008
B.Sc
Diversify BPO September 2012 - October 2013
WNS Global Services September 2010 - September 2012
NCO Financial Systems September 2009 - August 2010
Skills
BPO, Workforce Management, Call Center, Performance Management, Outsourcing, Project Planning, Vendor Management, Call Centers, Management, Customer Satisfaction, Contact Centers, Customer Experience, Transition Management, Operations Management, Process Improvement, CRM, Service Delivery, Offshoring
Education
Miriam College 1999 — 2003
AB, International Studies
O.B. Montessori
Honeywell July 2015 - Present
Honeywell January 2015 - July 2015
Honeywell April 2010 - December 2014
Honeywell June 2006 - March 2010
Microsoft India Pvt Ltd November 2004 - June 2006
VERITAS Software March 2004 - November 2004
WNS Global Services March 2002 - January 2004
Digitronics Pvt Ltd June 2001 - March 2002
Skills
Service Delivery, Pre-sales, Requirements Analysis, ITIL, SharePoint, Program Management, Business Analysis, IT Operations, Cloud Computing, Vendor Management, Team Management, Software Project..., ERP, PMP, Integration, SDLC
Education
Christ College - Bangalore 2006 — 2009
Master's Degree, MBA - International Business
Dr. D.Y. Patil Pratishthan's Padmashree Dr. D.Y.Patil Institute Of Engineering and Technology 1997 — 2001
Engineer's Degree, Computer Science
Amadeus North America, Inc. June 2014 - July 2015
Amadeus September 2011 - May 2014
airBaltic November 2009 - September 2011
Finnair 2007 - 2009
Ascent Air Pvt Ltd. ( GSA - Kingfisher Airlines Cargo ) May 2007 - December 2007
WNS Global Services November 2003 - April 2007
Skills
Pricing, Revenue Analysis, Business Analysis, Airlines, Pricing Strategy, Aviation, Training, Business Strategy, Project Management, Management Consulting, IT Service Management, Business Process, Process Improvement, Analysis, Amadeus, Change Management, Competitive Analysis, Forecasting, Requirements Analysis, Business Intelligence, Yield Management, Airports, Commercial Aviation, Acceptance Testing
Education
Rani Durgavati Vishwavidyalaya 1998 — 2000
Business Administration, Management
WNS Global Services September 2013 - Present
Aranca February 2013 - September 2013
E&E June 2012 - February 2013
Wals IceCream, Unilever Group April 2011 - May 2012
Ecolab January 2012 - March 2012
The Online Studio May 2010 - April 2011
Wipro May 2009 - May 2010
HCL career devlpment center June 2008 - January 2009
Skills
Project Management, Strategic Planning, Building Customer..., Retail Management, Problem Solving, Team Building, Business Planning, New Business Development, Market Research, CRM, Store Management, Team Management, Leadership, Business Strategy, Team Leadership, Business Development, Sales, Factiva, OneSource, Human Resources, Competitive Analysis, Market Analysis, Key Account Management, Business Analysis, Lead Generation, Analytics, Management, Marketing Strategy
Education
Coventry University 2011 — 2012
MBA, Global Business
Yashwantrao Chavan College of Engineering 2005 — 2010
Bachelors in Engineering, Computer Technology
Somalwar Nikalas School 1990 — 2000
Senior Secondary Board (SSC), Maths, Science, English
WNS Global Services June 2012 - Present
WNS Global Services May 2006 - May 2012
Keane March 2004 - May 2006
Agilent Technologies March 2003 - March 2004
EXL Service December 2000 - March 2003
Motorola Mobility December 1998 - May 2000
Skills
Business, Transition Management, BPO, Service Delivery, Operations Management, Program Management, Performance Management, Outsourcing, Business Development, Insurance, Banking, Offshoring, Financial Services, Relationship Management, Finance, Process Improvement, Training, Vendor Management, Governance, MIS
Education
Harvard Management Series 2009 — 2010
The Institute of Chartered Accountants of India 1998 — 2002
A
Delhi University 1995 — 1998
Accounting and Business Management, First Grade
Modern School 1993 — 1995
TRIPBAM Inc. January 2012 - Present
The R Group, LLC July 2010 - Present
Baylor's Technology Entrepreneurshp Initiative September 2009 - Present
Business Travel Media Group January 2010 - Present
Airplus International July 2007 - July 2013
WNS Global services March 2007 - September 2010
Affiliated Computer Services 2003 - 2007
TRX January 2000 - August 2003
Travel Technologies Group June 1992 - January 2000
American Express January 1991 - June 1993
Skills
Travel Management, Travel Technology, Online Travel, Business Travel, Leisure Travel, Airlines, Contract Negotiations, Call Center, Tourism, Contract Negotiation, Outsourcing, IT Strategy, Business Development, Sales, E-commerce, Management, BPO, Marketing, Business Strategy, Account Management, Business Analysis, Strategy, CRM, Team Management, Strategic Partnerships, Revenue Analysis, Competitive Analysis, Mergers & Acquisitions, Start-ups, Product Management, New Business Development, Operations Management, Selling, Pricing, Strategic Planning, Program Management, Salesforce.com, Business Planning, SaaS, Executive Management, International Business, Entrepreneurship, International Sales, Product Development, Change Management, Leadership, Analytics, Team Leadership, Hotels, Sales Management
Education
Texas A&M University 1986 — 1988
MBA
Baylor University 1979 — 1984
BS
FCB Health September 2012 - Present
Heartbeat Ideas April 2011 - June 2012
iGATE Corp August 2006 - April 2011
WNS GLOBAL SERVICES August 2005 - July 2006
Procter & Gamble May 2004 - July 2005
Skills
Market Research, Digital Strategy, Social Media Marketing, Web Analytics, Strategic Brand..., Digital Media, Management, Integrated Marketing, Brand Architecture
Education
Indian Institute of Management, Ahmedabad 2002 — 2004
Post-Graduate Diploma; MBA
St. Xaviers' College, University of Kolkata 1998 — 2001
B.Sc
L&T Infotech July 2014 - Present
L&T Infotech June 2011 - Present
@Zensar June 2010 - June 2011
IBM August 2009 - October 2010
WNS Global Services 2010 - 2010
Infosys August 2008 - August 2009
CRM Business Analyst May 2005 - July 2008
Skills
Requirements Gathering, Requirements Analysis, Business Analysis, Oracle CRM, Business Process, Oracle, SFDC, PL/SQL, Business Intelligence, CRM, Data Migration, Consulting, SDLC, SQL, Software Project...
Education
Jawaharlal Nehru Technological University 2002 — 2005
IT, Computer Science, A
Capgemini February 2007 - Present
WNS Global Services August 2006 - February 2007
Capgemini August 2005 - August 2006
Thomson Financial June 2003 - August 2005
Skills
Requirements Analysis, Software Project..., C# 4.0, Microsoft SQL Server, Database Design, PeopleSoft, ASP.NET MVC, UML, Solution Architecture
Education
Karnatak University 1994 — 1997
B.Sc, Computer Application, Maths, Stats, First Class - 61.17%
Vidya Mandir Nipani 1982 — 1992
S.S.L.C, Mathematics, science, history
WNS Global Services January 2014 - Present
WNS Global Services February 2012 - December 2013
WNS Global Services April 2006 - March 2012
CP Ships December 2003 - March 2006
CSAV Group December 2002 - December 2003
Staarship Technologies Pvt. Ltd. December 1999 - December 2002
Coca-Cola India July 1999 - December 1999
American President Lines January 1992 - July 1999
Skills
BPO, Business Development, Business Process, Business Strategy, CRM, Leadership, Logistics, Logistics Management, Management, Management Consulting, Negotiation, Offshoring, Operations Management, Outsourcing, Process Management, Project Portfolio..., Recruiting, Sales, Six Sigma, Solution Selling, Strategic Planning, Strategy, Supply Chain Management, Team Management, Transportation, Vendor Management
Education
Cochin University of Science and Technology 1989 — 1991
MBA, Marketing
Bluebells International 1984 — 1986
FAPS
WNS Global Services 2009 - 2011
Securitas Security Services USA, Inc. 2008 - 2009
Market Dynamics 2006 - 2008
Skills
Marketing Research, Data Analysis, Business Intelligence, Market Analysis, Business Analytics, Salesforce.com, Microsoft Excel, Project Management, PowerPoint, Microsoft Office, Market Research, Analytics, Customer Insight
Education
Roosevelt University 2002 — 2006
Mphasis June 2015 - Present
Mphasis February 2013 - May 2015
Aegis Limited January 2011 - January 2013
EXL Service May 2009 - January 2011
WNS Global Services May 2006 - May 2009
WNS Global Services May 2006 - March 2008
IBM April 2002 - May 2006
Planet Consultants Pvt. Ltd May 2000 - December 2001
Skills
Client Relationship..., Process Engineering, Large Account Sales, Financial Modeling, BPO, Management Consulting, Pre-sales, CRM, Sales, Performance Management, New Business Development, Operations Management, Strategy, Outsourcing, Leadership, Business Development, Lead Generation, Management, Service Delivery
Education
Miller Hieman Sales Certification 2013 — 2013
Strategic Selling, Large Account Sales, Business, Management, Marketing, and Related Support Services
Management Development Institute 2010 — 2010
Strategic Business Orientation, Management Development Program
Management Development Institute 2005 — 2005
Certification - Finance for Non- Finance Execs, Pricing Strategy & Cost Management
Delhi University 1995 — 1998
BA (H) Economics, Economics
The Air Force School, Delhi Cantt 1982 — 1995
AISSCE, Science & Mathematics
IGATE November 2013 - Present
Astadia April 2012 - April 2013
Astadia September 2011 - April 2012
WNS Global Services April 2011 - September 2011
SapientNitro October 2007 - April 2011
SapientNitro October 2006 - October 2007
American Express 2002 - 2006
NIIT Technologies Limited 2001 - 2002
Skills
Requirements Analysis, Business Analysis, Vendor Management, SDLC, Software Project..., Project Delivery, PMP, Team Management, PMO, Program Management, Global Delivery, Agile Project Management, Agile Methodologies, Project Management, Business Transformation, Outsourcing, Project Governance, Resource Management, Service Delivery, Business Process..., Cloud Computing, CRM, Pre-sales, Business Process, MS Project, Process Improvement, Management, Software Development, Team Leadership, Leadership, Requirements Gathering, Project Portfolio..., Business Process..., Consulting, IT Service Management, Stakeholder Management, Business Requirements, User Acceptance Testing, Offshoring, Quality Assurance, Governance, Professional Services, Enterprise Software, .NET, C#, Microsoft SQL Server, Salesforce.com, Staff Management, People Skills
Education
XLRI Jamshedpur 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
University of Delhi 1996 — 1999
Bachelor of Science (BSc), Botany
NIIT 1997 — 2000
Advanced Diploma in Computer Application, Computer Science, A
ValueMomentum March 2013 - Present
NIIT Technologies Limited June 2010 - March 2013
WNS Global Services January 2009 - June 2010
HCL Technologies January 2007 - December 2008
MajescoMastek March 2002 - January 2007
Startup Venture August 2000 - February 2002
SAP April 1999 - August 2000
IBM March 1995 - April 1999
HCL Infosystems Ltd July 1994 - March 1995
Skills
Insurance, BPO, Outsourcing, Offshoring, People Management, Competitive Analysis, New Business Development, Customer Relations, IT Strategy, Team Management, Team Building, Strategic Planning, Strategy Development, Global Delivery, Solution Selling, Management, Customer Service, Business Analysis, Strategy, CRM, Pre-sales, Requirements Analysis, Business Development, Selling, Leadership, Quality Assurance, Product Management, Program Management, Vendor Management, Account Management, Business Intelligence, SDLC, Sales
Education
Birla Institute of Technology and Science 1990 — 1994
M.Sc.(Tech)
Amba Research 2008 - 2012
WNS Global Services 2007 - 2008
B2K Corp Pvt. Ltd. 2003 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Investment Research, Strategic Planning, Market Research, Budgets, Business Analysis, Team Management, Business Development
Education
ICFAI, Gurgaon 2005 — 2007
Master of Business Administration (MBA), Finance
Shri Ram College of Commerce 2000 — 2003
B.Com (Hons.)
Bishop Cotton Girls HIgh School
Dell April 2013 - Present
WNS Global Services 2012 - April 2013
The TriZetto Group 2010 - 2012
ZeOmega 2009 - 2010
HEALTH LANGUAGE, INC 2007 - 2009
ADAPTIS, INC. (Transitioned to TriZetto) 2006 - 2007
DST OUTPUT, INC. 2003 - 2005
Eldorado Computing (Acquired by MphasiS / EDS / HP) 1999 - 2002
RESOURCE INFORMATION MANAGEMENT SYSTEMS (Acquired by TriZetto) 1997 - 1999
EQUIFAX HEALTHCARE ADMINISTRATIVE SERVICES (Acquired by HealthPlan Services) 1995 - 1997
Skills
Business Development, Sales & Marketing..., Business Strategy, Business Alliances, Business Process, Healthcare Information..., Product Management, Professional Services, CRM, Program Management, Strategic Planning, Executive Management, BPO, Account Management, Business Analysis, Process Improvement, Strategic Partnerships, Contract Negotiation, Start-ups, Cross-functional Team..., Strategy, Business Intelligence, Outsourcing, Solution Selling, Leadership, Healthcare Industry, Healthcare, Lead Generation, Management, Analytics
Education
Arizona State University 1981 — 1983
MBA
Northeastern University 1990 — 1990
RHU
Citi June 2012 - Present
Kikin, Inc. June 2011 - June 2012
The Daily September 2010 - May 2011
Infrasoft Technologies September 2009 - August 2010
WNS Global Services March 2009 - September 2009
Skills
Java, AngularJS, loopback, Agile Methodologies, Spring, JavaScript, Node.js, Web Applications, Core Java, TypeScript, Three.js, MongoDB, MySQL, HTML, Sails, Eclipse, Spring Framework, Android, Perl, CSS
Education
NYU 2010 — 2012
Masters, Computer Science
Mumbai University 2005 — 2009
Bachelor of Engineering, Computer Engineering
Freescale Semiconductor 2006 - 2008
Cable & Wireless 2005 - 2006
WNS Global Services January 2004 - October 2004
JP Morgan Chase January 2003 - January 2004
WNS Global Services November 1998 - December 2002
Skills
Talent Acquisition, Investment Banking, Diversity & Inclusion, Technical Recruiting
Education
Narsee Monjee Institute of Management Studies 2000 — 2002
DHRM, HR
Mithibai College 1993 — 1998
BCOM, Accounting & Economics
WNS Global Services September 2014 - Present
Travelocity January 2002 - August 2014
Telerx November 2001 - January 2002
Travelocity August 2001 - November 2001
Kingdom Vacations 1991 - 2001
Skills
Call Center Development, Employee Management, Leadership Development, Microsoft Office, Cross Functional..., Situational Leadership, Employee Training, Performance Management, Key Performance..., Sales Management, Account Management, Customer Service, Leisure Travel, Online Travel
Education
Cazenovia College 1984 — 1986
Associate of Arts and Sciences (AAS), Advertising Design
GENPACT LLC July 2010 - Present
Wipro BPO October 2009 - June 2010
WNS June 2006 - September 2009
WNS Global Services June 2006 - 2009
GENPACT 2001 - 2006
D K JAIN Chart Co June 1998 - December 1998
Skills
BPO, Outsourcing, Operations Management, Management, Process Improvement, Transition Management, MIS, Six Sigma, Team Management, Process Excellence, Leadership, Vendor Management, Negotiation, Training, Service Delivery, Lean Manufacturing, Quality Control, Business Analysis, Process Optimization, Analytics, Recruiting, SAS, Project Delivery, Pre-sales, ERP, Manual Testing, SAP, HRIS
Education
Amity Business School 1999 — 2001
Amity Business School 1999 — 2001
Birla Vidya Mandir 1988 — 1993
AISCE, Class X
1-800-Plumber December 2011 - June 2012
Social Strategy1 May 2009 - September 2011
ILD Corp. January 2008 - May 2009
Manpower Inc. June 2007 - January 2008
2Wire July 2006 - April 2007
Affiliated Computer Services February 2005 - July 2006
Detailz 2004 - 2006
WNS Global Services February 2004 - August 2004
Travelocity April 1996 - April 2003
Teleservice Resources February 1994 - June 1996
Skills
Spanish proficient, Development Of Employees, Leadership Development, Change Management, Training Delivery, Development & delivery..., Process Improvement, ACD Management, Workforce Management, Microsoft Office, Department Budgeting, Leadership, Call Centers, Management, Online Marketing, SharePoint, Training, Customer Satisfaction, Program Management, Customer Service, Sales, Team Building, Social Media, Social Media Marketing, Team Leadership, Coaching, SEO, Web Analytics
Education
Art Institute of Houston 1988 — 1990
Associate, Graphic Communication
Tech Mahindra January 2011 - Present
Tata Consultancy Services September 2010 - January 2011
Birlasoft (India) Limited January 2008 - September 2010
Birlasoft India Ltd., Noida January 2008 - March 2010
WNS Global Services January 2005 - January 2008
Skills
Struts, Oracle, Spring, Servlets, Hibernate, Java Enterprise Edition, PL/SQL, Microsoft SQL Server, SOA, Web Services, Core Java, Weblogic, XSLT, JMS, JSP, Eclipse, Unix, XML, EJB, Ant, Agile Methodologies, SQL, Spring Framework, SOAP, JDBC
Education
Indira Gandhi National Open University 2000 — 2003
MCA, Computer Science
Doctor Bhim Rao Ambedkar University 1999 — 2000
M.Sc., Mathematics
Caliber Home Loans September 2014 - Present
Caliber Home Loans February 2014 - August 2014
Caliber Funding, LLC January 2010 - January 2014
StoneWater Mortgage May 2008 - January 2010
Accenture Services Pvt Ltd 2007 - 2008
First Magnus Financial 2006 - 2007
WNS Global Services 2005 - 2007
WNS Global Services Pvt. Ltd. 2005 - 2007
Trinity BPM Pvt. Ltd. 2005 - 2006
NuWave eSolutions Pvt. Ltd. 2003 - 2005
Skills
Microsoft SQL Server, ADO.NET, ASP.NET, .NET, VB.NET, SDLC, SQL, XML, C#, Agile Methodologies, Web Services, T-SQL, Scrum, JavaScript, SSIS, Software Project..., WCF, LINQ
Education
North Maharashtra University 2000 — 2003
MCA, Computer Science
Devi Ahilya Vishwavidyalaya 1997 — 2000
BSc, Geology
WNS Global Services 2015 - Present
Cognizant Life Sciences 2010 - 2015
Vislation 2007 - 2009
BusinessEdge Solutions 2005 - 2007
Technology Solutions Company 2004 - 2005
Arthur Andersen then PwC Consulting (via acquisition) 2001 - 2003
PCI Group (a Cardinal Health Company) 1999 - 2001
Beretta USA 1996 - 1999
Skills
Business Strategy, Change Management, IT Strategy, Start-ups, Program Management, Business Process..., Management Consulting, Business Analysis, Outsourcing, Vendor Management, Business Transformation, Business Intelligence, Strategy, Process Improvement, Cross-functional Team..., Business Development, Business Process, Project Portfolio..., Leadership, CRM
Education
Indiana State University
Talent Consulting March 2011 - Present
WNS Global Services April 2010 - March 2011
HCL Global Systems Inc May 2009 - March 2010
Skills
Customer Support, Contract Negotiation, Team Management, Time Management, Marketing Management, Marketing Communications, Sales Management, Problem Solving, Client Development, Technical Recruiting, Contract Recruitment, Permanent Placement, Ektron
Education
Thunderbird School of Global Management 2007 — 2009
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Anna University 2004 — 2007
Bachelor of Science (BSc), Information Technology
Holy angels Anglo Indian school 2001 — 2003
Higher Secondary, Computer science
WNS Global Services February 2012 - February 2013
94.3 MY FM - Synergy Media Entertainment Ltd. - Dainik Bhaskar Group September 2009 - December 2010
The Times of India June 2006 - January 2007
Max New York Life insurance company May 2005 - September 2006
Skills
Advertising, Business Development, Team Management, Management, Broadcast, CRM, Interviews, Employee Engagement, Market Research, Recruiting, Vendor Management, MIS, Competitive Analysis, Talent Acquisition, Training
Education
South Gujarat University 2004 — 2005
P.G.Diploma, Mass communication and journalism
Shreemati Nathibai Damodar Thackersey Women's University 2001 — 2004
B.H.Sc., Food, Science and Nutrition
Kendriya Vidyalaya
S.N.D.T University
V
B. H. Sc; S. N. D. T; P.G. Diploma; S. G, Food, Science and Nutrition; Mass Communication and Journalism
Verint September 2010 - September 2013
Serco November 2007 - September 2010
WNS Global Services August 2005 - October 2007
vCustomer September 2003 - July 2005
Call Scan Technologies Pvt Ltd June 2003 - September 2003
Skills
Vendor Management, Enterprise Software, Pre-sales, Team Management, Business Process..., Outsourcing, Process Improvement, Workforce Management
Education
Indian Institute of Technology, Roorkee 2001 — 2003
Master of Business Administration (MBA), Marketing / Human Resources
Freedom 55 Financial June 2015 - September 2015
The Minacs Group March 2014 - April 2015
Cognizant Technology Solutions November 2013 - March 2014
Lexmark August 2012 - September 2013
WNS Global Services November 2011 - July 2012
Aegis PeopleSupport January 2008 - October 2011
Aegis PeopleSupport January 2008 - October 2011
PeopleSupport June 2003 - December 2007
De La Salle University 1999 - 2003
Skills
Vendor Management, BPO, Performance Management, Team Management, Call Centers, Outsourcing, Operations Management, Management, Leadership, Training, Customer Experience, Service Delivery, Customer Satisfaction, Call Center, Analysis, Customer Service, Stakeholder..., Project Management, Talent Management, Workforce Management, Six Sigma, Coaching, Financial Advising, International..., Business Development, Human Resources, Quality Assurance, Team Leadership, Budget Management, Business Process..., IT Relationships, Driving Profitability, Sla, Client Services, Team Building, Investments, Project Planning, Talent Development, P&L Management, Business Process, Continuous Improvement, Contact Centers, Transition Management, Leadership Development, Executive Management, COPC, Client Relationships, Analytics, Telecommunications, Offshoring
Education
De La Salle University 2007 — 2009
MBA
De La Salle University 1999 — 2003
AB-ISE (Honors)
WNS Global Services June 2012 - Present
Solix Technologies, Inc. January 2005 - June 2012
Netforce Consulting April 2002 - December 2004
Digex (Verizon) January 2001 - April 2002
Exodus Communications (CenturyLink) May 1999 - September 2001
Lucent Technologies (Avaya) April 1997 - May 1999
Bay Networks (Nortel Networks) January 1995 - April 1997
Skills
EMEA, Latin America, SaaS, Cloud Computing, Managed Services, Professional Services, Storage, Data Center, Enterprise Software, Solution Selling, Sales Management, Consultative Selling, Lead Generation, New Business Development, Start-ups, Demand Generation, Salesforce.com, Direct Sales, Sales Process, Software Sales, Alliances, Channel Management, Telecommunications, Business Strategy, Security, Product Marketing, International Sales, Business Management, Vendor Management, Account Management, Sales Operations, Product Management, Pre-sales, Competitive Analysis, Partner Management, Customer Relations, P&L Management, Contract Negotiations, Strategic Partnerships, Program Management, Team Leadership, Strategy Development, ERP, Strategic Planning, Business Intelligence, Sales Support, Channel, Contract Negotiation, Business Alliances, Strategy
Education
University of California, Davis
BS
California State University-Hayward 1993 — 1995
Bachelor of Science (BS)
WNS Global Services November 2014 - June 2015
Caliber Home Loans August 2013 - August 2014
J.P. Morgan September 2012 - May 2013
JPMorgan Chase November 2009 - May 2013
PSA, LLC - A MED3OOO Company May 2006 - August 2008
Washington Mutual Bank October 2000 - May 2006
Skills
Mortgage Banking, Healthcare, Loans, Outlook, Team Building, Leadership, PowerPoint, Call Centers, Training, Finance, Banking, Time Management, Customer Service, Process Improvement, Data Analysis, Mortgage Lending, Loss Mitigation, Software Documentation, Analysis, Quality Assurance, Insurance, Microsoft Excel, Access, Accounts Receivable, Risk Management, SharePoint, Customer Satisfaction, Data Entry
Education
Florence-Darlington Technical College 1993 — 1995
Certificate, Medical Transcription/Transcriptionist
Mayo High School 1989 — 1992
WNS North America Inc. April 2012 - Present
WNS Global Services February 2011 - May 2012
Marketics Inc February 2006 - January 2011
Stern Stewart March 2004 - January 2006
Hewitt Associates March 2003 - February 2004
Arthur Andersen May 1999 - February 2003
Skills
Program Management, Business Analytics, Strategic Planning, Product Development, Offshoring, Management Consulting, Solution Architecture, Strategic Selling, Business Development, Analytics, BPO, Outsourcing, Cross-functional Team..., Performance Management, Leadership, Enterprise Software, Management, CRM, Strategy
Education
XLRI Jamshedpur 1997 — 1999
MBA
Indian Institute of Technology, Kharagpur 1992 — 1996
B. Tech (Hons)
St. James School 1990 — 1992
ISC
St. Xavier's - Kolkata 1980 — 1990
WNS Global Services November 2011 - Present
Adani Group November 2009 - November 2011
Genpact January 2006 - November 2009
GE/Gecis/Genpact 2002 - 2005
Infosys Technologies 2001 - 2002
GE June 1997 - January 2001
Skills
Six Sigma, BPO, Process Improvement, Shared Services, Outsourcing, Consulting, KPO, Financial Services, Team Management, Human Resources, Finance, Process Management, Project Management, Start-ups, IT Outsourcing, Vendor Management, Offshoring, Business Process...
Education
Xavier Institute or Management, Bhubaneswar 1995 — 1997
Jadavpur University 1990 — 1994
BE, Civil Engg
Kendriya Vidyalaya 1989 — 1990
Kendriya Vidyalaya, CMERI, Durgapur 1989 — 1990
Higher Secondary
Promius Pharma (a subsidiary of Dr. Reddy's Laboratories Inc.) April 2015 - Present
Dr. Reddy's Laboratories Inc. March 2014 - Present
Dr. Reddy's Laboratories June 2013 - March 2014
Dr. Reddy's Laboratories March 2011 - February 2013
WNS Global Services 2010 - 2011
SmartAnalyst 2008 - 2010
Skills
Market Analysis, Pharmaceutical Industry, Pharmaceutics, Market Research, Regulatory Affairs, Marketing Strategy, Lifesciences, Business Development, Clinical Trials, Pharmacology, Formulation, Participative decision..., Data Analysis, Pharmacovigilance, Marketing Research, Secondary Research, Primary Research, Business Analysis, New Business Development, Forecasting, New Product Ideas, Pharmaceutical Business..., Business Strategy, Creative thinking, Interpersonal &..., Valuation, Research, Biotechnology, Clinical Development, Competitive Intelligence, Analytics, Strategy, Pharmaceutical Sales, Analysis, Competitive Analysis, Regulatory Requirements, Market Access, Product Launch, Life Sciences, Management, Sales Effectiveness, Team Management, R&D, Cross-functional Team..., Market Intelligence, Strategic Planning
Education
Indian Institute of Management, Ahmedabad
Management Development Programme- Advance Analytics, Pharmaceutical Marketing and Management
National Institute of Pharmaceutical Education and Research 2006 — 2008
MBA, Pharmaceutical Marketing
Evolution Health March 2015 - Present
Dell August 2010 - December 2012
WNS Global Services September 2006 - September 2007
Education
Narsee Monjee Institute of Management Studies 1998 — 2003
Texas State Board of public accountancy
CPA
University of Mumbai
Bachelors of Commerce, Accounting
University of Mumbai
Masters of Commerce, Accounting
In Transition September 2015 - Present
WNS Global Services August 2011 - Present
Apollo Health Street August 2009 - August 2011
Hewlett-Packard May 2007 - August 2009
First Consulting Group - FCG July 2004 - May 2007
ACS Healthcare Solutions January 2004 - July 2004
EDS January 2000 - December 2003
Covansys - Formally Complete Business Solutions, Inc. January 1997 - December 1999
Skills
BPO, Call Center, Meditech, Business Operations, Outsourcing, Sales & Marketing..., Public Speaking, Strategic Planning, Executive Coaching, Career Counseling, Negotiation, Business Intelligence, Strategy, Business Development, SaaS, Management, Process Improvement, Enterprise Software, Leadership, Sales Operations, Sales Process, Team Management
Education
Pittsburg State University 1982 — 1985
Bachelor's degree, Business and Communications
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Syntel INC December 2005 - Present
WNS GLOBAL SERVICES March 1999 - December 2005
Skills
Vendor Management, Team Management, Management, Recruiting, Talent Acquisition, Human Resources, Business Analysis, Screening, Performance Appraisal, Employee Engagement
Education
K.J. Somaiya Institute Of Management Studies and Research 2005 — 2007
MBA HR, Human Resources Management/Personnel Administration, General
University of Mumbai
MHRDM, Human Resources MGMT
WNS Global Services April 2015 - Present
WNS Global Services September 2014 - April 2015
Travelocity September 2011 - September 2014
Travelocity November 2011 - September 2013
Travelocity April 2011 - November 2011
Skills
Sabre, Travel Management, Tourism, Airlines, Business Travel, Leisure Travel, Hotels, Online Travel, Hospitality
Education
McCann School of Business and Technology 2013 — 2015
Associates Degree, Accounting
WNS Global Services August 2013 - June 2014
Skills
HTML, Oracle Applications, Java, Microsoft Office, SQL, JavaSE, Databases, Windows, Programming, HTML 5, OOP, Object Oriented Design, Oracle, JSP, Oracle Report Builder, Oracle Forms, J2EE Application..., JDeveloper, Oracle JDeveloper, NetBeans
Education
San Jose State University 2015 — 2017
Master's degree, Computer Science
University of Mumbai 2009 — 2013
Bachelor of Engineering (BE), Computer Engineering
Tata Consultancy Services December 2009 - Present
WNS Global Services February 2007 - November 2009
Xchanging June 2005 - February 2007
GE Capital International Services (now GENPACT LLC) July 2002 - June 2005
Skills
Team Management, Management, Analytics, Service Delivery, Outsourcing, Leadership, Project Management, BPO, Project Planning, CRM, Operations Management, Transition Management, Business Development, Business Intelligence, Business Process..., Process Excellence, Requirements Analysis, Quality Assurance, KPO, People Management, Strategy, Business Analysis, Process Improvement, Program Management
Education
Symbiosis institute of Management Studies 2002 — 2004
PGDBA, Finance
Delhi University 1999 — 2002
Honours, Economics
Chinmaya Vidyalya 1995 — 1999
Business/Commerce, General
Cherokee Town and Country Club February 2014 - Present
Cherokee Town and Country Club September 2013 - February 2014
WNS Global Services August 2012 - August 2013
The Home Depot August 2010 - April 2012
The Home Depot June 2008 - August 2010
The Home Depot February 2007 - April 2008
The Home Depot 2008 - 2008
The Home Depot August 2004 - February 2006
Hawkins & Parnell, LLP May 2003 - August 2004
Swift, Currie, McGhee & Hiers March 2001 - May 2003
Skills
Instructional Design, PowerPoint, Outlook, Coaching, Customer Service, Public Speaking, Microsoft Office, E-learning, Curriculum Design, Adult Education, Call center start-up, Adobe Captivate, Process Improvement, Training, Leadership Development, Call Centers, New Hire Orientations, Workshop Facilitation, Interviews, Onboarding, Team Building, Microsoft Word, Leadership, Retail, Customer Satisfaction, E-Learning, Program Management, Management, Organizational..., Time Management, Recruiting, Needs Analysis, Performance Management, Employee Training, Training Delivery, Blended Learning, HR Policies, Outsourcing, Human Resources, Staff Development, Employee Relations, Employee Engagement, Organizational..., Learning Management, ADDIE, Hiring
Education
Berry College 1997 — 2000
BS, Government
WNS Global Services January 2013 - Present
NTT DATA Inc March 2010 - January 2013
HOV Services July 2004 - February 2010
HOV Services July 2004 - July 2008
Recall Systems 2001 - 2004
RDA Corporation 1998 - 2001
Skills
Strategy, BPO, Business Development, Account Management, Vendor Management, Leadership, Outsourcing, Management, Business Process, Offshoring, Business Process..., Sales, Business Intelligence, Sales Operations, New Business Development, CRM, Analytics, Contract Negotiation, Selling, Customer Satisfaction, IT Strategy, Operations Management, Call Centers, Business Analysis, SaaS, Human Resources, Telecommunications, Strategic Sourcing, Miller-Heiman Strategic...
Education
Georgia Southwestern State University 1991 — 1996
BS, History, Economics
Avaya August 2015 - Present
Cisco Systems India Private Limited June 2013 - July 2014
Avaya India Private Limited July 2008 - June 2013
Fujitsu Consulting India May 2007 - July 2008
WNS Global Services January 2006 - May 2007
GE Capital International Services June 2005 - January 2006
Inspire April 2001 - June 2005
Skills
Strategy, Data Analysis, Data Warehousing, Competitive Analysis, Business Analysis, Forecasting, Business Intelligence, Telecommunications, Team Management, Vendor Management, Project Management, Data Mining, MIS, Business Strategy, Business Planning, Statistical Data..., Business Process..., Pricing Strategy, Financial Reporting, Strategic Planning, Pricing, Quote to Cash, Business Operations, Business Analytics, Requirements Analysis, Analytics
Education
Madras University 1999 — 2001
MBA, Marketing & IT
Kakatiya University 1995 — 1998
BBM, Financial Management & Investment Management
Ampcus Inc. June 2015 - Present
WNS Global Services August 2014 - March 2015
GroupOn Technologies (P) Ltd. August 2013 - April 2014
Skills
Vendor Management
Education
Atharva College Of Engineering
Bachelor’s Degree, Information Technology
WNS Global Services January 2012 - Present
EXL Service August 2001 - January 2012
ExlService 2001 - 2007
eFunds January 2001 - August 2001
GE Capital International Services April 1999 - January 2001
Essar Cellphones August 1997 - 1999
Skills
Outsourcing, BPO, CRM, Strategy, Offshoring, Business Development, Management, Pre-sales, Analytics, Leadership, Team Management, Service Delivery, Consulting, Strategic Planning, Sales Management, Transition Management, Six Sigma, KPO, Business Process..., Sales Process, Business Transformation, Sales Operations, BPO Operations, Professional Services, Business Strategy, Management Consulting, Call Centers, Selling, Project Management, Financial Services, Contract Negotiations, Customer Relations, High-Performance Team..., Leadership Mentoring, Decision Analytics, Migration, Six-Sigma, Consultancy, Negotiation, Change Management, Business Analysis, Operations Management, Contract Negotiation, Business Process, P&L Management, Coaching, Insurance, Go-to-market Strategy, Sales
Education
Wharton Business School 2011 — 2011
MBA, Executive Leadership Development
FIIB 1995 — 1997
MBA, International Business
National Institute of Technology Rourkela 1990 — 1994
BE, Electrical Engineering
Mayo College 1984 — 1989
high school
IGATE Technologies Inc July 2012 - Present
WNS Global Services October 2010 - July 2012
WNS Global Services February 2008 - September 2010
WNS Global Services October 2006 - January 2008
WNS Global Services February 2005 - September 2006
E2E SerwizSol (Tata Business Support Services) June 2004 - November 2004
Skills
CMMI, Process Improvement, Service Delivery, BPO, IT Service Management, Business Process..., Project Management, Team Management, Leadership, Analysis, Six Sigma, Vendor Management, Outsourcing, Management, MIS, Operations Management, SLA, Transition Management, Business Analysis, Performance Management, SDLC, Change Management, Customer Service, Process Excellence, Offshoring, Business Development, Training, Risk Management, Project Planning, Requirements Analysis, Recruiting, Team Leadership, Business Process
Education
Sikkim Manipal University - Distance Education 2012 — 2015
Master of Business Administration (MBA), Finance, General
University of Pune 2001 — 2004
Bachelor's degree, Commerce
University of Pune 1999 — 2001
HSC, Standar 12th - Commerce
De Nobili CMRI School Dhanbad
SSC, studied till standard 10th....ICSE Board
WNS Global Services July 2011 - Present
Brodeur India April 2007 - January 2010
Madison Communications PR April 2006 - March 2007
TBWA August 2005 - January 2006
Delhi Council for Child Welfare, New Delhi July 2004 - April 2005
Usha Ganguly Primary School, New Delhi April 2003 - March 2004
Skills
Brand Development, Corporate Communications, Press Releases, Writing, Media Relations, Marketing Communications, Marketing Strategy, Strategy, Management, Strategic Communications, Public Relations, Online Marketing, Content Development, Internal Communications, Training, Digital Marketing, Market Research, Brand Management, Marketing, Event Management, Social Media, Team Management, Integrated Marketing, Business Development
Education
EMDI, Mumbai 2005 — 2006
PGD, Events & PR
Delhi University 2004 — 2005
Nursery Teachers Training, FAMILY AND CHILD WELFARE
Delhi University 2002 — 2005
BA, Psychology
VBeyond Corporation July 2014 - Present
WNS Global Services July 2013 - June 2014
WNS Global Services February 2012 - July 2013
WNS Global Services July 2011 - February 2012
WNS Global Services July 2010 - June 2011
WNS Global Services February 2010 - July 2010
WNS October 2009 - February 2010
WNS September 2008 - September 2009
WNS Global Services February 2008 - September 2008
Skills
Team Management, BPO, MIS, Data Analysis, Analysis, Analytics, Six Sigma, Sla, Management, Leadership, Quality Management, Consulting, Financial Services, Secondary Research, Competitive Analysis, Market Research, Training, Business Analytics, Talent Management, Business Analysis, Team Leadership, Talent Acquisition, Transition Management, Databases, Market Intelligence, Data Mining, Employee Engagement, Process Excellence, Finance, Competitive Intelligence, Outsourcing, Primary Research, Business Process..., Auditing, Process Improvement, SAP, Business Process, Process Management, Call Centers, SLA
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2009 — 2010
MBA, Finance
Maharshi Dayanand University 2006 — 2007
Bachelor of Education
National Stock Exchange 2006 — 2006
Certfication in Capital Market Dealer's Module, Capital Market
Kurukshetra University 2003 — 2005
Master of Commerce
Maharshi Dayanand University 2000 — 2003
B. Com.
WNS Global Services April 2015 - Present
Tata Consultancy Services April 2013 - April 2015
Experience Summary in TCS November 1999 - April 2015
Tata Consultancy Services January 2009 - April 2012
Tata Consultancy Services January 2005 - December 2008
Skills
Cost Reduction, Customer Relations, Transition Management, Process Engineering, Six Sigma, Cash Flow, RFP, Pre-sales, Process Improvement, Program Management, Onshore, Documentation, Outsourcing, Project Management, BPO, Business Analysis, PMO, Vendor Management, Project Delivery, Customer Service, Solution Architecture, CRM, Business Process..., Software Documentation, Service Delivery
Education
Annamalai University 2002 — 2004
Master of Arts, Public Administration
Anna University 1996 — 1999
Engineering Graduate, Electrical and Electronics
Sunsphere Capital January 2014 - May 2014
PwC Consulting June 2013 - August 2013
WNS Research and Analytics February 2012 - June 2012
WNS Global Services March 2010 - January 2012
Evalueserve June 2007 - March 2010
AREVA T&D July 2006 - December 2006
Skills
Analytics, Secondary Research, Business Analytics, Data Analysis, Competitive Analysis, Microsoft Excel, Data Mining, Analysis, Regression Analysis, SAS, Primary Research, Project Management, Statistical Modeling, Market Research, VBA, Marketing Research, Excel modeling, SAS programming, Competitive Intelligence, Monte Carlo Simulation, SQL*Plus, JMP, Financial Modeling, Business Strategy, Business Analysis
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA)
Thapar Institute of Engineering and Technology 2003 — 2007
Bachelor of Engineering (B.E.), Electrical Engineering Technologies/Technicians
Concentrix (IBM) July 2014 - Present
TeleTech May 2010 - July 2014
WNS Global Services April 2006 - May 2010
Frost & Sullivan March 2004 - April 2006
Merrill Lynch September 2001 - September 2003
Computer Associates (CA) September 1996 - January 2000
Skills
BPO, Outsourcing
Education
Columbia University - Columbia Business School 1999 — 2001
Master of Business Administration (MBA)
Rutgers College
Bachelor's Degree
KeyBank July 2015 - Present
WNS Global Services October 2007 - April 2010
Option One Mortgage June 2006 - October 2007
ICICI Bank June 2005 - March 2006
Skills
Banking, Quality Assurance, Six Sigma, Team Leadership, Lean Manufacturing, Team Management, Quality System, Process Improvement, Vendor Management, Project Planning, Business Analysis, Quality Management, Management, Change Management, Risk Management, Operations Management, Iso 9000, Analysis, Business Process..., Business Process, Software Documentation, CRM
Education
University of Washington 2012 — 2014
Bachelor of Science (BS), Economics, 3.7/4.0
Kurukshetra University 2000 — 2003
Bachelor of Arts (B.A.), Business Administration
D.B.M.S English School 1995 — 1997
High School, Physics, Chemistry, and Mathematics
Verizon January 2015 - September 2015
WNS Global Services October 2009 - April 2010
Skills
Customer Service, Business Development, New Business Development, Business Strategy, Account Management, Management, Sales, Marketing Strategy, Business Analysis, Sales Management, Negotiation, Strategic Planning
Education
RDIAS 2012 — 2014
MASTER OF BUSINESS ADMINISTRATION, MARKETING AND INTERNATIONAL BUSINESS
AUT University 2010 — 2011
Diploma in business, International Business
Laksan Technologies September 2013 - Present
Damco November 2011 - October 2012
Maersk Group April 2010 - October 2011
WNS Global Services July 2007 - October 2009
japfa comfeed India Pvt Ltd June 2006 - July 2007
Skills
Employee Relations, HR Project, HR Operation, Human Resources, Organizational..., Personnel Management, Employee Training, Performance Management, HR Policies, Payroll, Recruiting, SAP HR, Recruitments, Training, Change Management, Onboarding, Management
Education
University of Pune 2004 — 2006
Masters, Human Resource Management
Nagpur University 2000 — 2003
Graduate Degree in Commerce
University of Nagpur 1998 — 2000
Higher secondary
BEHS , BALAGHAT 1992 — 1998
Matriculation
KPMG March 2014 - Present
PwC December 2010 - February 2014
WNS Global services April 2004 - November 2010
BearingPoint April 2000 - April 2004
Ernst & Young LLP October 1997 - April 2000
Beechwood Computing Limited November 1995 - October 1997
DSRC January 1995 - November 1995
Skills
IT Strategy, Enterprise Architecture, Project Management, Data Center, Consulting, Software Development, Infrastructure, Business Analytics, Big Data, Predictive Analytics, Data Mining, Data Architecture, Machine Learning, Solution Architecture, Business Intelligence, Data Science, Management Consulting, Business Transformation, Management, Outsourcing, Integration, SDLC, Business Analysis, Strategy, Data Warehousing, Pre-sales, Business Process, Data Analytics, Customer Experience, Customer Journey Mapping, Digital Strategy, Python, Graph Theory
Education
New York University - Leonard N. Stern School of Business 2014 — 2015
Master of Science (M.S.)
University of Madras
BS
Indian Computer Academy/ Harvard University DCE
Diploma in software engineering
Madras Christian College
High School
OMD USA October 2014 - Present
ZenithOptimedia Group I The ROI Agency July 2014 - October 2014
ZenithOptimedia Group I The ROI Agency September 2013 - June 2014
ZenithOptimedia June 2013 - September 2013
Rent The Runway August 2011 - September 2012
Pop2Life Creative Marketing Promotion PR June 2012 - August 2012
Comedy Central January 2012 - May 2012
Shecky's Media, Inc. May 2011 - August 2011
Urbane Perspective Media & Lifestyle June 2010 - August 2010
WNS Global Services June 2008 - July 2008
Skills
Social Skills, Digital Marketing, Social Media Marketing, Email Marketing, Facebook, Advertising, Marketing, Social Media, Event Planning
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor's degree, Marketing, Senior
John Brown University October 2014 - Present
TOSHIBA Global Commerce Solutions, Inc August 2014 - Present
DIS. Little Rock State January 2015 - August 2015
Walmart November 2012 - July 2014
CVS Caremark July 2010 - November 2012
ACS a Xerox company December 2008 - July 2010
Binary InfoTech Pvt Ltd. Noida India June 2006 - December 2008
WNS Global Services August 2005 - January 2006
Skills
Quality Center, Test Automation, SQL, QTP, Manual Testing, XML, Regression Testing, Red Hat Linux, Test Planning, COBOL, Xpediter, MySQL, z/OS, PostgreSQL, HTML, Fileaid, Software Project..., VBScript, Automation Testing, JCL, CICS, Java Script, VSAM, HP Quality center 10.0, J UNIT 4.0, JIRA, HPALM 11.0, Risk Based Testing, Agile Methodologies, Scrum, 401k Rollovers, Medicare Part D, Full SDLC, C++, VB, C, SDLC, Business Analysis, PMP, Quality Assurance, Requirements Analysis, Vendor Management, Rational Performance..., Rational Functional...
Education
John Brown University 2014 — 2016
Master of Business Administration (M.B.A.), International Business, A-
NIT hamirpur 1999 — 2004
Bachelor's Degree, Computer Science
Kendriya Vidyalaya Faridabad 1997 — 1999
High School, Mathematics and Computer Science
Golder Associates January 2012 - November 2014
Golder Associates May 2009 - December 2011
Golder Associates October 2007 - April 2009
Class Act Services May 2005 - November 2006
Accelya Kale Solutions Limited August 2004 - December 2004
WNS Global Services November 1997 - January 2004
Skills
Business Development, Project Management, Strategic Planning, Market Research, Account Management, CRM, Budgets, Leadership, Event Management, Communication, Management, System Integration, Solution Focused, Business Process, Marketing, Business Strategy, Organization Skills, Social Media, Integration
Education
National Institute of Information Technology 1994 — 1997
Diploma, Software Technology & Systems Management
University of Mumbai 1994 — 1997
Bachelor of Commerce (B.Com.), Financial Accounting & Auditing
India International Trade Center
Diploma, International Airlines Travel/Tourism Management
Babson College May 2013 - May 2014
WNS Global Services October 2009 - January 2012
WNS Global Services August 2007 - October 2009
EXL Service January 2006 - July 2006
Axis Bank April 2004 - March 2005
Skills
Six Sigma, Outsourcing, Team Management, Process Improvement, Management, Operations Management, Transition Management, Process Excellence, Leadership, Business Transformation, Vendor Management, Service Delivery, Performance Management, Project Management, Strategy, Team Leadership, Quality Assurance, Business Process Mapping, Process Management, Operational Excellence, Shared Services, Business Intelligence, Change Management, Consulting, Business Strategy, BPO, CRM, Minitab, Offshoring, SDLC, PMP, Business Analytics, Big Data, SPSS, Forecasting, SOX, Software Configuration..., Lean Manufacturing, Visio, Value Stream Mapping, 5S, FATCA, Risk Management, Compliance Management, KYC, SEBI Regulations, Regulatory Compliance, Regulatory Documentation
Education
Babson College - Franklin W. Olin Graduate School of Business 2013 — 2014
Master of Business Administration (MBA)
University of Pune 2005 — 2006
Bachelor of Commerce
St. Vincents College of Commerce 2000 — 2002
H.S.C
St. Joseph's Public School 1994 — 2000
ICSE, Xth, A+
Cognizant Technology Solutions November 2013 - Present
Cognizant Technology Solutions February 2011 - October 2013
WNS Global Services June 2009 - February 2011
Intel March 2008 - May 2008
Cognizant Technology Solutions July 2006 - June 2007
Skills
Consumer Goods, Marketing Analytics, Trade Promotion..., Business Consulting, Business analysis, Business Process..., Requirements Management, Manage Client..., Project/Delivery..., Planning/budgeting, Business Analysis, Management Consulting, Team Management, SAS, Strategy, IT Strategy, Program Management, ERP
Education
Indian Institute of Management, Calcutta 2007 — 2009
PGDM, Marketing/Strategy
Anna University 2002 — 2006
B.E, EEE
EXL Services Ltd March 2011 - Present
WNS Global Services May 2009 - March 2011
Infosys Technologies Ltd May 2004 - June 2007
Skills
Cross-functional Team...
Education
Indian Institute of Management, Kozhikode 2007 — 2009
PGDM, Strategy & Marketing
Nagpur University 1999 — 2003
B.E., Computer Engineering
Cognizant Technology Solutions October 2014 - Present
Cognizant Technology Solutions March 2010 - September 2014
WNS Global Services December 2004 - March 2010
Infosys BPO March 2003 - December 2004
Convergys India Services, Gurgaon August 2001 - March 2003
Premier Laminates Ltd June 1996 - May 1999
Skills
BPO, Management, Process Improvement, Six Sigma, Operations Management, Service Delivery, Leadership, Change Management, Team Leadership, Business Process, Team Building, Customer Satisfaction, Stakeholder Management, Project Management, Transition Management, Outsourcing, Team Management, Vendor Management, Business Analysis, MIS, CRM, Performance Management, Analysis, Business Process...
Education
U21 Global University Singapore 2007 — 2007
Project Management Methods, Project Management
Indian Institute of Management, Bangalore 2006 — 2006
Strategic Leadership
Bharati Vidyapeeth's Institute of Management & Reseach, New Delhi 1999 — 2001
MBA, Computer Systems
Pandit Ravishankar Shukla University 1996 — 1999
BBA, Marketing & Finance
Sutherland Global Services December 2014 - Present
WNS Global Services October 2011 - October 2014
Xchanging June 2009 - November 2011
Arthur D. Little February 2007 - January 2009
Eli Lilly June 2003 - October 2005
Gentle Giant Moving Company July 1998 - September 2005
Skills
Business Planning, Strategic Planning, Business Development, Analysis, Consulting, New Business Development, Marketing Strategy, Research, Sales, Outsourcing, Management Consulting, Customer Service, Change Management, Management, Coaching, Leadership, Business Strategy, Business Analysis, Business Process..., Strategy, Start-ups, Risk Management, Mergers & Acquisitions, Program Management, Business Transformation, Team Management, Team Leadership, Vendor Management
Education
Massachusetts Institute of Technology 2006 — 2006
Internship, Lab For Energy and the Environment
University of Cambridge 2005 — 2006
MPhil, Technology Policy
Northeastern University 1996 — 2001
BS, Physiology
Cognizant Technology Solutions July 2014 - Present
Cognizant technologies solutions India Pvt. Ltd January 2008 - July 2014
HSBC Software Development (India) Pvt. Ltd November 2006 - January 2008
WNS Global Services November 2005 - November 2006
Allied Digital Services December 2003 - November 2005
Softlink Technologies Pvt. Ltd. February 2003 - November 2003
Skills
Windows Server, VMware ESX, Servers, ITIL, VMware, IT Service Management, vSphere, Incident Management, Active Directory, Service Delivery, Windows, Troubleshooting, Data Center, Group Policy, Networking, DHCP, Management, IT Operations, System Administration, DNS, Software Documentation, Operating Systems, Technical Support, Vendor Management, Disaster Recovery, Virtualization, VMware vSphere
Education
VMware Certified Professional 5 - Data Center Virtualization
VCP550
VMware Certified Associate - Cloud
Nagpur University 1998 — 2001
B.Com, Commerce
N.I.I.T : Diploma in Software technology & System Management 1997 — 2001
Diploma, Software technology & System Management
Microsoft Certified Technology Specialist (Windows Server 2008 Active Directory)
VMware Certified Professional 4 - Data Center Virtualization
Microsoft Certified Systems Engineer: Security
Microsoft Certified Systems Administrator: Security
Information Technology Infrastructure Library (ITIL V3) – Foundation
Nike November 2011 - Present
Infosys November 2009 - October 2011
Infosys 2006 - 2009
London Care 2004 - 2006
Mphasis 2002 - 2004
WNS Global Services 2000 - 2002
Skills
Project Management, Data Analysis, Customer Relations, Requirements Analysis, Requirements Gathering, Transition Management, Multiple Project..., Management, Program Management, Customer Service, Process Improvement, Analysis, Leadership, Training, CRM, Team Management, Vendor Management, Business Analysis, Analytics
Education
Shakespear College, UK 2005 — 2006
PGDBA, Human Resources
Fergusson College
BSC, Mathematics, Statistics
Vidya Bhavan
High School, Science & Maths
Cognizant Technology Solutions April 2010 - Present
WNS - AVIVA October 2008 - April 2010
WNS - AVIVA August 2004 - October 2008
WNS Global Services September 2003 - August 2004
GE Capital August 2001 - October 2003
Skills
BPO, Transition Management, Operations Management, Performance Management, Team Management, Offshoring, Process Excellence, Management, Vendor Management, Outsourcing, Service Delivery, Six Sigma, Project Management, Business Process..., MIS, Business Analysis, Business Process..., Business Transformation, Program Management, Business Process, Global Delivery, Process Improvement, Call Centers, Process Management, Resource Management, Process Engineering, Operational Excellence, Quality Assurance, Sla, CRM, Employee Engagement, Business Intelligence
Education
Bangalore University 1999 — 2001
Bsc, microbiology
Tata Consultancy Services January 2015 - Present
Virtusa December 2012 - December 2014
WNS Global Services April 2011 - December 2012
Healthcare Risk Management Consulting June 2008 - April 2011
Birlasoft (USA) Limited 2008 - April 2011
Acclaim Technology Services January 2008 - September 2008
IBM Global Services February 1997 - January 2008
Skills
Analytics, BPO, Business Analysis, Business Development, Business Intelligence, CRM, Cloud Computing, Consulting, E-commerce, IT Strategy, Leadership, Management, Marathon, Marketing, Outsourcing, Program Management, Sales, Team Management, Vendor Management
Education
Isenberg School of Management, UMass Amherst 1996 — 1998
MBA, Marketing
Arizona State University 1988 — 1992
BS, Political Science
Hingham High School
Solinea January 2013 - Present
Cloudscaling November 2010 - May 2012
IdeaSolaris June 2009 - October 2010
IronRidge December 2007 - March 2009
WNS Global Services November 2005 - August 2007
Trinity Partners BPO February 2004 - November 2005
JPMorgan Chase December 2002 - February 2004
Scient January 1998 - May 2002
Cambridge Technology Partners November 1995 - January 1998
Skills
Enterprise Software, SaaS, Product Management, Cloud Computing, Start-ups, BPO, IT Strategy, Enterprise Architecture, Strategy, Architecture, Go-to-market Strategy, Professional Services, Program Management, Entrepreneurship, CRM, Executive Management, Management, Strategic Partnerships, Business Intelligence, Leadership, Project Portfolio..., Strategic Planning, Infrastructure, Business Development, Big Data, Telecommunications
Education
UC Berkeley, Haas School of Business 1991 — 1993
MBA, Business Administration
Massachusetts Institute of Technology 1985 — 1989
Bachelor of Science (BSc), Electrical Engineering
Xavier College, Kew, Australia 1982 — 1984
Higher School Certificate (HSC)
International School of Bangkok 1979 — 1982
WNS Global Services 2013 - Present
YRC Worldwide, Inc. 2011 - 2013
YRC Worldwide, Inc. 2009 - 2011
YRC Worldwide 2007 - 2009
YRC Worldwide 2004 - 2007
YRC Worldwide, Inc. 2001 - 2004
YRC Worldwide, Inc. 1999 - 2001
Restaurant Management 1991 - 1997
Skills
Supply Chain Management, Supplier Evaluation, Procurement, Contract Negotiation, Activity Based Costing, Inventory Control, Logistics, Supply Chain, Process Improvement, Supplier Development, Cross-functional Team..., Cost Reduction..., Offshore Outsourcing, Operations Management, Business Process..., Outsourcing Management, Strategic Supplier..., Supplier Quality, Contract Management, RFP Design, RFP Generation, RFQ Development, Problem Solving
Education
Arizona State University, W. P. Carey School of Business
MBA, Supply Chain Management
University of Arizona
BSBA, Marketing
WNS Global Services January 2011 - Present
Infosys BPO April 2009 - January 2011
Infosys BPO May 2007 - April 2009
Maersk Line May 2005 - August 2006
P&O Nedlloyd 2000 - 2005
Skills
Outsourcing, BPO, Program Management, Logistics, Operations Management, Pre-sales, Solution Architecture, Consulting, Service Delivery, Change Management, Strategy, Transportation, Project Planning, ITIL, Shipping, Strategic Sourcing, Business Strategy, Shipping & Logistics, Solution Design, BPO Sales
Education
Miller Heiman 2014 — 2014
Strategic Selling
I.M.D.R 1998 — 2000
Master of Business Administration (M.B.A.)
Shivaji University
Bachelor of Engineering
Caliber Home Loans October 2010 - Present
Caliber Funding, LLC May 2008 - October 2010
NIIT Technologies Limited October 2007 - April 2008
WNS Global Services December 2003 - October 2007
E-Biz Systems Ltd. January 2000 - December 2003
Cybersys Technologies Pvt. Ltd. August 1998 - December 1999
Skills
Requirements Analysis, SDLC, Microsoft SQL Server, ASP.NET, Web Services, ASP, .NET, Integration, Software Development, T-SQL, UML, SSRS, Business Process
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2004 — 2006
MBA-IT, Masters in Business Applications
Indira Gandhi National Open University 2003 — 2005
MCA, Computers
Indira Gandhi National Open University 2002 — 2003
ADCA, Computers
Indira Gandhi National Open University 1999 — 2002
BCA, Computers
Board of Technical Education, Delhi, INDIA 1995 — 1998
Electronics & Telecommunication Engineering, Electronics Engineering
Vidya Niketan Senior Secondary School, Faridabad (Board of School Education, Haryana [Bhiwani]) 1994 — 1995
12th Grade, Physics, Chemistry, Mathematics, English, Hindi
MOREHOUSE COLLEGE August 2015 - Present
Washington State University May 2015 - Present
WNS Global Services September 2013 - April 2015
Georgia Gwinnett College August 2009 - December 2013
Mercer University August 2007 - August 2008
Columbian Chemicals Company January 2003 - August 2004
Columbian Chemicals Company May 2002 - January 2003
ECC International July 1996 - July 2000
ECC - Calgon June 1995 - June 1996
Skills
Marketing Research, Statistical Data..., Statistical Modeling, Financial Analysis, Marketing Analytics, Teaching, Spanish-speaking, Marketing, Business Strategy, Data Mining, Market Research, Strategic Planning, Data Analysis, Project Management, Research, CRM, Statistics, Analysis, Analytics, Marketing Strategy, Business Analysis, Strategy, Forecasting, Market Planning
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2012
PhD, Marketing
Carnegie Mellon University - Tepper School of Business 1993 — 1995
MBA, Finance
Universidad de Carabobo 1986 — 1991
BA, Economics
Cardinal Health November 2014 - Present
WNS Global Services March 2010 - September 2014
eClerx 2008 - 2010
Kotak Mahindra Bank 2007 - 2008
Covansys a CSC Company 2006 - 2007
Cognizant Technology Solutions 2000 - 2005
Skills
Program Management, Credit Cards, Process Migration, Transformation, investment banking, PMP, Account Management, Solution Architecture, Investment Banking, Transition Management, Vendor Management, Pre-sales, Outsourcing, Strategy, Consulting, Data Transformation, Business Analysis, Management, Risk Management, Project Management, Team Management, CRM, BPO
Education
Indian School of Business 2005 — 2006
MBA, Strategic Marketing and Information Technology
National Institute of Technology Rourkela 1996 — 2000
Bachelor of Engineering, Electrical
WNS Global Services July 2013 - Present
WNS Global Services January 2012 - July 2013
Bank of America January 2009 - January 2012
GENPACT October 2007 - December 2008
Reuters January 2005 - October 2007
Hewlett-Packard Financial Services 2003 - 2005
Skills
Change Management, Process Excellence, Six Sigma, Process Management, Process Improvement, Account Management, Management, Business Process, Project Management, Analysis, Banking, BPO, Outsourcing, Business Process..., Operational Excellence, Business Analysis
Education
Goa University 1996 — 1999
BCOM, Accounts, statistics & Indian Taxation System
MES college 1996 — 1999
BCOM, Accounts, Taxation & business math & statistics
Apex Decisions March 2014 - Present
Various Startups April 2013 - February 2014
Sutherland Global Services May 2011 - March 2013
Open Source Machine Corp March 2009 - April 2011
WNS Global Services May 2003 - March 2009
Tenet Healthcare September 2002 - June 2003
360 Networks January 2001 - July 2002
Enron January 1992 - January 2001
Skills
IT Strategy, IT Operations, IT Service Management, ITIL, Program Management, Business Analysis, Solution Architecture, IT Management, C++, Cloud Computing, Agile Methodologies, Telecommunications, IT Transformation, Managed Services, Transition Management, Enterprise Software, PMO, Integration, Pre-sales, Process Improvement, Enterprise Architecture, Management, Security, Start-ups, Product Management, Project Management, Business Transformation, Consulting, Infrastructure, Leadership, SaaS, SDLC, Outsourcing
Education
Saint Mary's College of California
MBA
The University of Texas at Austin
CIBC September 2015 - Present
Agora Consulting Partners December 2014 - May 2015
Kuehne + Nagel February 2014 - August 2014
WNS Global Services December 2010 - August 2013
WNS Global Services (Aviva Insurance) March 2007 - December 2010
WNS Global Services (Aviva Insurance) May 2005 - February 2007
Skills
MIS, Transition Management, Team Management, BPO, Service Delivery, Management, Performance Management, Employee Engagement, Training, Strategy, Outsourcing, CRM, Project Management, Vendor Management
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Post Graduate Certificate in Project Management - IT
Pacific Institute of Management 2002 — 2004
MBA
The Milner Group October 2014 - Present
ProComm Telecommunications, Inc. August 2011 - July 2014
WNS Global Services April 2010 - April 2011
LOWE'S HIW, INC June 2007 - June 2009
Write on the Edge November 2004 - June 2007
CARDIFF SOFTWARE, INC May 1998 - March 2004
Skills
Training, Customer Service, Leadership, Sales, Business Development, Project Management, Microsoft Excel, Process Scheduler, Technical Writing, Graphic Presentations, Online Research, Technical Support, Visio, Software Documentation, Software, Project Planning, Time Management, Integration, Team Building, Vendor Management, Operations Management, Management, Outlook, Team Leadership, Market Research, Microsoft Office, Call Centers, Budgets, Women Owned Business, QuickBooks
Education
Coleman College 2003 — 2004
S.A; A.S. Degree; S.A. - Certification, Computer Graphic Design
Coleman College 1997 — 1998
Certification, Computer Applications and Networks
Caliber Funding, LLC February 2010 - Present
Stonewater Business Processing Services Ltd. March 2008 - February 2010
WNS Global Services May 2004 - February 2008
E-Biz Systems Ltd. August 2002 - May 2004
Imperial Auto Industries Ltd. November 2000 - August 2002
Cybersys Technologies Pvt. Ltd. November 1999 - November 2000
Skills
ADO.NET, Windows Services, VB.NET, ASP.NET, LINQ, Web Services, Design Patterns, ASP, T-SQL, .NET, ASP.NET AJAX, Microsoft SQL Server, XML, AJAX, SQL, UML, C#, JavaScript, Visual Studio
Education
Indira Gandhi National Open University 2000 — 2004
Masters in Computer Applications, Computers
PayPal February 2013 - Present
PayPal January 2010 - March 2013
PayPal 2007 - January 2010
eBay 2007 - 2007
WNS Global Services 2004 - 2006
Skills
SilkTest, QTP, Software Quality..., Unix, XML, SQL, Java, Test Automation, HTML, WinRunner, JIRA, TestNG, Agile Methodologies, Scrum, Perl, ClearQuest, Performance Testing, Agile Testing, HP QTP, Quality Assurance, Selenium, SOAP
Education
San Jose State University 2007 — 2009
MS, Software Engineering
Shivaji University 1999 — 2003
Bachelors, Information Technology
TubeMogul, Inc. September 2015 - Present
Sela Technology Solutions June 2013 - May 2015
TubeMogul 2015 - 2015
Saama Technologies September 2006 - March 2013
Saama Technologies August 2009 - September 2011
vCustomer April 2003 - May 2006
WNS Global Services 2006 - 2006
Skills
Vendor Management, Performance Management, Employee Engagement, NetSuite, MIS, Talent Acquisition, Business Intelligence, Business Objects, Team Management, Management
Education
Amity University
Executive MBA, Human Resource Management
Symbiosis Center of Distance Learning 2011 — 2013
Post Graduate Diploma, Human Resources, A+
Delhi University
Bachelors Of Commerce, Business Studies
SHRM
PHR Certified, Human Resources, A+
NetSuite
OpenAir Administrator, Operations, A+
WNS Global Services 2011 - Present
Birlasoft Inc. 2002 - March 2011
Marlabs Inc 2011 - 2011
Birlasoft 2002 - 2008
GrapeCity 2004 - 2006
MindTree 2000 - 2002
Infosys 1999 - 2000
Skills
Outsourcing, Global Delivery, ITIL Certified, Business Alliances, IT Service Management, Program Management, Offshoring, Pre-sales, IT Outsourcing, Vendor Management, IT Strategy, Solution Architecture, Service Delivery, Information Technology, BPO, Transition Management, Business Process, SDLC, Business Transformation
Education
University of Durham
Master of Business Administration (MBA)
North Maharashtra University 1993 — 1997
Bachelor of Engineering (BEng)
WNS Global Services April 2007 - November 2008
WNS Global Services November 2005 - March 2007
WNS Global Services April 2004 - October 2005
Reliance Infosolutions Pvt. Ltd. April 2003 - October 2004
Tata AIG May 2000 - February 2003
Skills
Performance Management, MIS, Operations Management, Transition Management, Team Management, Business Analysis, Competitive Analysis, Service Delivery, Integration, Employee Engagement, Talent Acquisition, Analytics, Process Management, ERP Applications SAP..., Languages : SQL, Visual..., Data Warehousing, Data Analysis, General Ledger, SAP R/3, SAP ERP
Education
Georgia Southern University 2013 — 2014
Graduate Certificate: Georgia Southern University – SAP UA Certified
Northeastern Illinois University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.)
Pune University
Eaton TachnologiesPvt. Ltd. October 2010 - April 2014
WNS Global Services October 2007 - May 2010
Skills
Statistical Modeling, Statistics, SAS, Data Mining, R, Business Analytics, SAS programming, Predictive Analytics, Data Analysis, SPSS, Analytics, Clinical SAS programming, Business Analysis, Segmentation
Education
University of Pune 2005 — 2007
M.Sc, Statistics
Fergusson College 2002 — 2005
B.Sc., Statistics
Cognizant Technology Solutions February 2011 - Present
Aptara, Pune September 2007 - January 2011
Bennett Coleman and Co. Ltd. (Times Group) July 2006 - November 2006
WNS Global Services June 2005 - March 2006
The Heritage School February 2002 - December 2004
Skills
Captivate, E-Learning, Instructional Design, Blended Learning, Content Management, Learning Management, Instructor-led Training, Needs Analysis, Project Management, Technical Writing, Training Delivery, Team Management, Client Relations, Requirements Gathering, Curriculum Design, Team Leadership, Teacher Training, ADDIE, Mobile Learning, Storyboarding, Gamification, Content Development
Education
Fergusson College 2005 — 2007
MA, English
SITA March 2010 - Present
SITA April 2007 - March 2010
SITA May 1999 - March 2007
WNS Global Services December 1997 - March 1999
East West Airlines June 1992 - November 1997
Skills
Airlines, Business Analysis, Requirements Analysis, Requirements Gathering, Business Intelligence
Education
Georgia State University 2012 — 2014
Executive MBA
R.A. Podar College of Commerce and Economics. Mumbai 1987 — 1992
Bachelor of Commerce, Economics
Longfellow Investment Management Co. January 2014 - Present
WNS Global Services January 2010 - July 2013
ARC Financial Services Private Limited July 2008 - January 2010
Castle Rock Capital January 2008 - April 2008
Skills
Equity Research, Financial Modeling, Microsoft Excel, Report Writing, Trading, Analysis, Research, Financial Services, Valuation, Equity Valuation, Investment Banking, Financial Analysis, Corporate Finance, Private Equity, Due Diligence, DCF, Capital Markets, Industry Research, Bloomberg, Equities, Investment Management, High Yield Bonds, Investment Grade Bonds
Education
Boston College - Wallace E. Carroll Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Asset Management
Guru Gobind Singh Indraprastha University 2005 — 2008
Bachelor's Degree, Financial Management, Economics, Accounting, General Management, Computer programming.
CFA Program
Materdeis January 2010 - Present
Dell Canada August 2008 - Present
WNS Global Services September 2006 - July 2008
Aon Hewitt 2004 - 2006
Skills
CRM, Vendor Management, Analytics, Project Management, Pre-sales, Resource Management, Campaign Management, Account Management, Oracle, Business Analysis, Team Management, SQL, Business Development, Operations Management, Team Leadership, IT Service Management, IT Strategy, Integration, Process Improvement, Microsoft SQL Server
Education
Project Management 2013 — 2014
Project Management, PMP
Bharathiar University 2000 — 2003
BCA, Computer Application
Electronic Arts September 2010 - Present
Electronic Arts September 2008 - September 2010
WNS Global Services April 2008 - August 2008
WNS Global Services December 2006 - April 2008
GENPACT LLC September 2005 - December 2006
ITC Limited April 2003 - September 2005
Skills
Financial Reporting, Financial Analysis, Financial Modeling, Essbase, Finance, Strategic Financial..., Variance Analysis, Hyperion Enterprise, Forecasting, Management, Sarbanes-Oxley Act, Revenue Recognition, SEC filings, Internal Controls, Internal Audit
Education
ICWAI 2000 — 2002
ICWAI, Management Accountancy
Andhra University 1999 — 2002
B. Com, Accountancy
St. Ann's School
Humana September 2014 - Present
Dunnhumby USA December 2013 - September 2014
dunnhumby February 2011 - November 2013
Hewlett-Packard September 2009 - March 2010
WNS Global Services June 2008 - August 2009
Indian School of Business October 2006 - May 2008
Cambridge Technology Enterprises July 2005 - September 2006
Skills
SAS, Statistical Modeling, Data Analysis, Predictive Modeling, Analytics, Economics, Oracle, Databases, Data Mining, Logistic Regression, Statistics, Analysis
Education
University of Cincinnati 2012 — 2014
Master's Degree, Management Sciences and Quantitative Methods
Indian Institute of Technology, Bombay 2001 — 2005
B.Tech, Chemical Engineering
iConsultUS, Inc. June 2014 - Present
iVision Solutions July 2013 - May 2014
John Keells BPO Solutions November 2010 - July 2013
WNS Global Services June 2007 - October 2010
Skills
Service Delivery, Transition Management, Call Centers, Team Management, BPO, Business Development, Manage Client..., Superior Client Service, Coaching, Management, CRM, Benefits Negotiation, Temporary Staffing, Change Management, Recruiting, Operations Management, Pre-sales, Sales, Technical Recruiting, Screening, Strategy, Client Services, Talent Acquisition, Outsourcing, Customer Satisfaction, Business Analysis, Performance Management, Account Management, Strategic Planning, Staffing Services, Temporary Placement, Business Process..., Employee Engagement, Offshoring, MIS, Sourcing, Lead Generation, Vendor Management, Soft Skills
Education
Delhi University
Bachelor's in Commerce
Pleasant Holidays March 2002 - Present
WNS Global Services 1998 - 2000
Education
Fergusson College
St Anne's School Pune
Genesis Systems Inc. September 2007 - Present
WNS Global Services, North America June 2007 - September 2007
WNS Global Services March 2005 - June 2007
Binary Semantics Ltd. August 2000 - March 2005
Skills
Service Delivery, Solution Architecture, SDLC, Requirements Analysis, Software Project..., Vendor Management, Enterprise Architecture, IT Service Management, Agile Methodologies, Pre-sales, Integration, Global Delivery, Business Analysis, Resource Management, Team Management, Project Delivery, Program Management, Project Portfolio..., MS Project, SOA, Microsoft SQL Server, Requirements Gathering, XML, ASP.NET, Project Management, PL/SQL
Education
Delhi University
Bachelor's degree, Mathematics
IGNOU
Master's degree, Computer Science
WNS Global Services November 2013 - July 2014
Skills
Java, C, C++, Data Structures, Oracle SQL Developer, PL/SQL, Microsoft Office, SQL, HTML
Education
California State University-Chico 2014 — 2016
Master of Science (M.S.), Computer Science
Dr. D. Y. Patil Institute of Master in Computer Application 2010 — 2013
Master of Computer Applications (M.C.A.), Computer Engineering
CSIT, Pune 2007 — 2010
Bachelor of Science (B.S.), Computer Science
Aviva Canada April 2012 - Present
RBC August 2011 - April 2012
WNS Global Services 2006 - 2011
Skills
BPO, MIS, Business Analysis, Outsourcing, Process Improvement, Team Management, Transition Management, Vendor Management, Risk Management, Insurance, Performance Management, Business Process..., Call Centers, CRM, Relationship Management
Education
Andhra University 1995 — 1998
Bachelor of Commerce, Accounts
Copal Partners April 2012 - June 2013
WNS Global Services February 2012 - April 2012
WNS Global Services September 2010 - February 2012
WNS Global Services (R&A) April 2010 - September 2010
Skills
Business Information, Analytics, Market Intelligence, Competitive Intelligence, Secondary Research, Data Analysis, Business Analytics, Benchmarking, Comparable Analysis, Equity Research, Investment Research, Thomson One Banker, Factiva, Capital IQ, Financial Metrics, SWOT analysis, Hoovers, ZoomInfo, OneSource, Financial Analysis, Business Analysis, Qualitative Research, Business Strategy, Quantitative Research, Business Intelligence, Strategic Sourcing
Education
Uttar Pradesh Technical University 2012 — 2014
Master of Business Administration (MBA), Finance & Human Resources
The London School of Economics and Political Science (LSE) 2013 — 2013
Certification in Business Analysis and Valuation & Certification in Investment Analysis
YMCA Institute of Management Studies 2009 — 2010
Post Graduate Diploma in Financial Management
Delhi University 2006 — 2009
Bachelor of Arts (B.A.), Economics
Cognizant Technology Solutions October 2012 - Present
WNS Global Services July 2010 - October 2012
ICICI Bank September 2007 - June 2010
Skills
Pre-sales, Requirements Analysis, Transition Management, Oracle, SQL, Sybase, Unica Campaign, Analytics, SAS, Team Management, Business Analysis, Business Analytics, Analysis, Databases
Education
University of Pune 2000 — 2007
Engineer's degree, Electrical and Electronics Engineering
Atomic Energy Central School 1988 — 2000
Bachelor of Engineering (BE), Electronics Engineering
Stewart Title March 2015 - Present
Spicy World of USA January 2014 - December 2014
Chawla Foods January 2011 - February 2012
American Express Pvt. Ltd. September 2008 - November 2010
WNS Global Services January 2007 - January 2008
CSAV May 2006 - December 2006
Skills
Financial Accounting, Corporate Finance, Financial Reporting, Accounts Payable, Oracle ERP, Hyperion, Cognos, Tally ERP, Tableau, Microsoft Office, Financial Analysis
Education
Symbiosis International University 2008 — 2010
MBA, Finance
Maharshi Dayanand Sarswati University 2003 — 2005
M.Com, Finance
CMC 2000 — 2003
e-DAST (Diploma in Advanced Software Technology), Computer
Maharshi Dayanand Sarswati University 2000 — 2003
B.Com, Commerce
Quindell Plc September 2012 - November 2014
Florida Institute of Technology May 2011 - May 2012
WNS Global Services April 2010 - June 2010
Skills
Requirements Analysis, Requirements Management, Functional Testing, Web-based Reporting, Software Engineering, Microsoft SQL Server, HTML, C++, Java, SQL, Agile Methodologies, SDLC, Business Analysis, C, Business Process, Testing, Management
Education
Florida Institute of Technology 2010 — 2012
Master's degree, Computer Science
SIES Graduate School of Technology 2005 — 2009
Bachelor's degree, Computer Engineering
Moody's Corporation July 2014 - Present
Moody's July 2010 - June 2014
IBM Global Services July 2007 - July 2008
Citibank August 2006 - July 2007
WNS Global Services October 2005 - July 2006
LG Electronics June 2004 - October 2005
Skills
Market Research, Fixed Income, Team Management, Portfolio Management, Project Management, Analytics, Credit Risk, Data Analysis, Business Analysis
Education
Amity Business School
Masters, Business Administration
Nagpur University 1997 — 2001
Bachelors of Engineering, Electronics Engineering
WNS Global Services June 2015 - Present
Telerx March 2013 - August 2013
Telerx October 2011 - March 2013
Telerx June 2003 - October 2011
Skills
Outsourcing, Vendor Management, Change Management, Customer Experience, Call Center, Business Process..., Process Improvement, Call Centers, CRM, BPO, Contact Centers, Program Management, SDLC, Cross-functional Team..., Quality Assurance, Team Leadership, Business Intelligence, Business Analysis, Customer Satisfaction, Team Building
Education
Luzerne County Community College 1998 — 2000
Advanced Associate Degree Business Management Technology, Business
Wilma Boyd Career Schools 1981 — 1982
Certification, Travel and Hospitality
WNS Global Services April 2007 - August 2009
Patni Computer Systems October 2004 - March 2007
Skills
HTML, JavaScript, Unix Shell Scripting, Unix, C++, Oracle, Visio, SDLC, Core Java, Shell Scripting, Windows, Java, .NET, XML, Eclipse, PL/SQL
Education
Institue of Emerging Technology 2002 — 2002
DAC, Computer Progrmming
College of Engineering, Trivandrum 1997 — 2001
B.Tech, Computer Science and Engineering
Denver City Attorneys June 2010 - August 2010
WNS Global Services October 2006 - February 2007
Uday Kulkarni & Associates January 2004 - October 2006
Advani & Co June 2001 - March 2003
Education
University of Denver - Sturm College of Law 2010 — 2011
L.L.M, Environmental Law and Policy
Colorado State University-Pueblo 2003 — 2004
Paralegal Certificate, Paralegal
University of Pune, Symbiosis College of Law
L.L.B
University of Pune, Symbiosis Institute Computer Studies & Research
Diploma; D.C.M, Computer Management
University of Pune, Modern College of Commerce
Bachelor of Commerce
India International School April 2009 - September 2012
Freelance Project September 2011 - March 2012
WNS Global Services August 2006 - December 2007
WNS Global Services June 2004 - July 2006
WNS Global Services October 2003 - May 2004
WNS Global Services April 2001 - September 2003
Skills
Team Management, Team Building, Operations Management, Transition Management, Customer Relations, People Management, SLA, CSS, XHTML, Web Design, Web Development, Graphic Design, Flyer Design, Logo Creation, Photo Editing, Logo Design, Photoshop, Flash, Fireworks, Joomla, ZenCart, Dreamweaver, SQL, Access, Java, Eclipse, PHP, Excel, Outlook, OneNote, PowerPoint, Visio, Oracle SQL, SDLC, Databases, Business Analysis, WordPress, JavaScript, Oracle, XML, Unix, Windows, JavaBeans, Management
Education
Northern Virginia Community College 2010 — 2013
Associate of Applied Science Degree, Information Systems Technology
Northern Virginia Community College 2012 — 2013
Application Programming - Career Studies Certificate, Information Technology
Nothern Virginia Community College 2012 — 2013
Database Specialist - Career Studies Certificate, Information Technology
University of Mumbai
Master of Business Administration
University of Mumbai
Bachelor of Business Administration
Electronic Arts May 2010 - October 2012
WNS Global Services September 2008 - January 2010
Skills
Accounts Payable, Process Improvement, Oracle R12 Financials, Payments, Vendor Management, PeopleSoft, Analysis, Finance, Purchasing, Accounts Receivable, Sarbanes-Oxley Act, Essbase
Education
Dr. D.Y.Patil School of Business Management 2006 — 2008
Master of Business Administration (MBA), Finance
Rani Durgavati Vishwavidyalaya 2003 — 2006
Bachelor of Commerce (B.Com.)
Horizon Travel Magazine October 2014 - Present
Cossette (Advertising Agency) May 2013 - August 2013
3H Communications April 2013 - May 2013
Agents for Life (Sutton Group), April 2012 - June 2012
WNS Global Services December 2007 - January 2011
" THE INFORMANT " Advertisement Magazine February 2009 - April 2010
Skills
JavaScript, CSS 3, Public Relations, HTML 5, Flash, Project Management, Microsoft SQL Server, Actionscript 3.0, PHP, Marketing Communications, PowerPoint, Illustrator, Dreamweaver, Social Media, CSS, Research, Java, Microsoft Word, Photography, Facebook, Photoshop, MySQL, Editing, C++, Blogging, Marketing Strategy, Microsoft Office, Market Research, Social Media Marketing, Project Planning, SQL, Oracle SQL, ActionScript, Wireframes, WordPress, jQuery, Advertising, HTML, Drupal, Front-end, Oracle, CMS, HTML5
Education
Sheridan College 2012 — 2013
PINMM, Web Development & Design, Mobile Application Development & Design, Current Student
Sheridan College 2011 — 2012
PEDMD, Enterprise Database Management
Sikkim Manipal University of Health, Medical and Technological Sciences 2007 — 2011
Bachelor of Computer Application (B.C.A.), Information Technology, B+
WNS Global Services February 2011 - June 2012
IBM Global Process Services April 2009 - February 2011
IBM Global Process Services April 2008 - March 2009
AvalanAzul August 2007 - August 2008
Somerset County Board of Social Services May 2005 - April 2007
Self Employed January 1998 - December 2004
Robert Wood Johnson University Hospital August 2000 - August 2002
Skills
Working Knowledge of MS..., Computer Proficiency, Interpersonal..., Intrapersonal Skills, Multi Tasking, Bilingual Proficiency, People Skills, People Development, Communication, SAP, Taleo, PeopleSoft, HRIS Database Management, Team Leadership
Education
Rutgers University 2000 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Universidad Latina de Costa Rica
Master of Business Administration (MBA)
Eli Lilly and Company September 2015 - Present
Actavis March 2014 - Present
Deloitte June 2013 - Present
WNS Global Services June 2010 - Present
Abacus Market Analytics (Division of IMRB International) October 2008 - June 2010
Education
IMT Ghaziabad 2004 — 2006
Master of Business Administration (MBA), Marketing
Osmania University 2001 — 2004
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Student at Pace University January 2015 - Present
Thomson Reuters July 2014 - December 2014
WNS Global Services October 2012 - June 2014
Skills
Mergers & Acquisitions, Financial Research, Private Equity, IPO, Anti Money Laundering, Microsoft Office, Corporate Finance, Macroeconomics, Investments, Valuation, Analysis, SQL, Microsoft Excel, Java, C++, JavaScript, C, HTML, Data Analysis
Education
Pace University - Lubin School of Business 2015 — 2017
Master of Business Administration (MBA), Finance and Financial Management Services, 3.6/4
University of Mumbai 2009 — 2012
Bachelor's degree, Accounting, 3.2/4
WNS Global Services October 2014 - Present
Web.com November 2013 - May 2014
Travelocity October 2012 - October 2013
Travelocity April 2011 - October 2012
Integrated Marketing Solutions March 2005 - August 2008
Skills
Type 55 WPM, Windows 3.1, Windows XP, Windows Vista, Windows 7, MS-DOS, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Internet Explorer, Mozilla FireFox, Google Chrome, Katana, Sabre (Minimal Knowlege)
Education
McCann School of Business and Technology 2008 — 2008
Marketing/Marketing Management, General, 3.5
Luzerne County Community College 1999 — 2001
Medical Office Assistant/Specialist, 2.5
Bloomsburg Area High School 1995 — 1999
High School, General Studies