Workers' Credit Union
Industry: Insurance service company
DescriptionWorkers Credit Union is a state-chartered credit union headquartered in Fitchburg, Massachusetts. The credit union was established in 1914, has more than $1.7 billion in assets, over 100,000 members, ... Headquarters: Fitchburg, MA Founded: 1914 Total assets: 1.5 billion USD (2017) Subsidiary: Braley & Wellington Insurance Agency Corporation
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Workers' Credit Union Employees
Salesforce December 2014 - Present
Astadia October 2011 - December 2014
Marzapps 2013 - 2014
Black Duck Software February 2010 - October 2011
Black Duck Software March 2009 - February 2010
Insight Direct 2007 - February 2009
Insight Direct February 2004 - 2007
Workers' Credit Union 2001 - 2004
Skills
Salesforce.com, Force.com, SaaS, Product Management, Project Management, Software Project..., Creative Problem Solving, Software Engineering, End User Training, Integration, Cloud Computing, Enterprise Software, Scrum, IT Management, IT Strategy, Software Development, Product Development, Software Product..., Project Planning, Agile, Operations Management, Technical Training, Consultancy, End User Support, Unit Testing, Sales Engineering, Problem Analysis, Content Management, Competitive Analysis, Customer Relations, Databases, E-commerce, Business Analysis, Agile Methodologies, Solution Architecture, Professional Services, Strategy, Requirements Analysis, Web Services, CRM, Data Center, Business Development, PaaS, Business Intelligence, Agile Project Management, Business Process, Enterprise Architecture, Consulting, Management, Solution Selling
Education
Saint Joseph's University 1997 — 2001
BS, Management and Information Systems
St. John's High School 1993 — 1997
Diploma
StonehamBank August 1997 - Present
US Trust Bank (Formerly The Co-Operative Bank of Concord) April 1995 - August 1997
Workers' Credit Union August 1994 - March 1995
The Co-Operative Bank of Concord July 1986 - August 1994
Skills
Banking, Microsoft Office, Business Intelligence, Analysis, Business Objects, Crystal Reports, Touche Analyzer, Risk Management, Writing, Project Management, Pianist, Loan Origination
Education
BAI Graduate School of Retail Banking 2003 — 2004
Certificate- Graduate School of Retail Banking, Retail Banking Operations and Management
New England College of Business and Finance 1987 — 1993
General Banking
University of Minnesota-Morris 1977 — 1979
Engineering
Worker's Credit Union June 2015 - Present
Best Buy August 2013 - June 2015
Hannaford Supermarkets August 2011 - August 2013
McDonald's Corporation March 2010 - August 2011
Skills
Management, Sales, Customer Service, Customer Satisfaction, Sales Rep Training, Team Leadership, Leadership, Communication, Critical Thinking, Banking
Education
Fitchburg State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.57
Workers' Credit Union June 2013 - Present
Destare 2008 - June 2014
HRO July 2011 - January 2012
TD January 2011 - January 2012
Skills
Human Resources, Recruiting, Banking, Customer Service, Conducting Interviews, Benefits Administration, HRIS, Microsoft Office, Notary Public, Sales, Food & Beverage, TIPS Certified, Fundraising, Hiring, Time Management, Employee Training, New Hire Orientations, Social Networking, Facebook, Interviews, Leadership, PowerPoint, Microsoft Word, Loans
Education
University of Massachusetts Dartmouth 2008 — 2012
BS. Human Resource Management
Menicon America, Inc. April 2014 - Present
Menicon America, Inc. April 2012 - April 2014
Fastsigns of Waltham May 2011 - April 2012
Workers' Credit Union December 2010 - May 2011
Skills
Customer Service, Microsoft Office, Adobe Creative Suite, Microsoft Excel, Project Planning, Marketing, PowerPoint, Social Media, Event Planning, Budgets, Microsoft Word, Event Management, Social Networking, Social Media Marketing, Advertising, Marketing Communications, Facebook, Photoshop, InDesign
Education
University of Massachusetts Lowell 2015 — 2018
Fitchburg State University 2006 — 2011
Bachelors of Science, Communications Media - Graphic Design
Wentworth Institute of Technology 2005 — 2006
Perrysburg Schools 2012 - Present
Crossroads Community Church March 2009 - June 2011
Heywood Hospital Gardner Ma August 2006 - December 2006
MA Department of Children and Families 1999 - 2002
Workers' Credit Union August 1994 - March 1995
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Medical Terminology, Machine Transcription, Proficient Typing Skills, Data Entry, Cpr Certified, Organization, Foster Care, Medical Records, PowerPoint, Time Management, Training, Telephone Skills, Office Management, Lotus Notes, Copying, Confidentiality, Medical Transcription, Appointment Scheduling, Office Administration, Fax, Spreadsheets, Filing, Process Scheduler, Calendars, File Management, Multi-line Phone, Administrative..., Invoicing, Meeting Scheduling, Dictaphone, Office Equipment, Calendaring, Teaching, Administrative Work
Education
Mount Wachusett Community College 1996 — 1997
Information Technology Certificate
Mount Wachusett Community College 1996 — 1997
Medical Office Management/Administration
Mount Wachusett Community College 1995 — 1997
Associate's degree, Executive Assistant/Executive Secretary
WORKERS’ CREDIT UNION – Acton, MA October 2012 - Present
Workers' Credit Union September 2012 - Present
Workers' Credit Union March 2009 - September 2012
AT&T 2005 - 2006
NEBS 2000 - 2005
NEBS 2000 - 2003
Skills
Call Center, Customer Service, Sales Management, Microsoft Office, Sales, Process Improvement, Project Management, Management, Microsoft Excel, Microsoft Word, Business Writing, Influence Skills, Business Analysis, Psychology, Web Design, Call Centers, Consumer Lending, Mortgage Lending, Leadership, Loans, Banking, Training, Strategic Planning
Education
Fitchburg State University 2000 — 2002
Certificate, Web Development
Fitchburg State University
BS, Business
Mount Wachusett Community College
Certificate, Computerized Accounting
Workers' Credit Union October 2012 - Present
Safety Insurance January 2005 - January 2011
Sentry Insurance February 1990 - August 2004
Skills
Legal Liability, Claim, Underwriting, Negotiation, Banking, Liability, Casualty, Property & Casualty..., General Insurance, Commercial Insurance, Insurance, Professional Liability, Microsoft Office
Education
Fitchburg State College 1984 — 1989
B.A., English, Professional Writing
@ Home January 2015 - Present
First Florida Credit Union July 2014 - November 2014
SunTrust Bank April 2014 - July 2014
Workers' Credit Union 2008 - 2013
Education
Mount Wachusett Community College 2005 — 2007
CMPC Consulting October 2010 - Present
Central Massachusetts Agency on Aging December 1997 - November 2013
Workers' Credit Union January 1985 - October 1997
Skills
Microsoft Office 2003, Microsoft Office 2007, QuarkXPress, Database Management, Basic Photoshop, Microsoft Xp, HTML, Adobe Acrobat, Database Administration, PowerPoint, Word, Excel, Access, Newsletters, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Office Administration, Database Admin, Facebook, Lotus Notes, Nonprofits, Blogging, Community Outreach, Windows XP, Social Media, Event Planning, Fundraising, Grant Writing, Program Development, Event Management
Education
Mount Wachusett Community College 2003 — 2005
Associate Degree, Computer Information Systems
Lansingburg High School
Central One Federal Credit Union July 2013 - Present
Workers' Credit Union September 2005 - July 2013
PFPC, a division of PNC Global Investment Servicing May 2000 - July 2005
Automated Business Development July 1998 - May 2000
Skills
Financial Reporting, Budget Process, Financial Analysis, Microsoft Excel, ALCO, Accounting, Mergers, Liquidity Management, Forecasting, Accounts Payable, Accounts Receivable, Account Reconciliation, Microsoft Word, PowerPoint, Data Analysis, Problem Solving, Pricing Strategy, General Ledger, Import Export, Budgets, Management, Finance
Education
Fitchburg State University 2012 — 2013
Master of Business Administration (M.B.A.), Accounting
Fitchburg State College 1994 — 1998
BS, Business Administration, Accounting
Bellwether Community Credit Union March 2015 - Present
America's Credit Union Museum May 2012 - Present
Workers' Credit Union January 2015 - February 2015
Bellwether Community Credit Union August 2009 - December 2014
Bellwether Community Credit Union December 2001 - August 2009
Filene Research Institute March 2004 - September 2006
Telephone Credit Union of N.H. September 1997 - December 2001
Ford Motor Credit Company May 1996 - September 1997
Skills
Strategic Planning, Advertising, Management, Market Research, Leadership, Marketing Strategy, Process Improvement, Sales, Product Development, Business Strategy, Strategy, Brand Development, Online Marketing, Marketing Communications, Project Management, Business Development, Vendor Management, Credit Unions, Sales Management, Banking, Entrepreneurship, Email Marketing, Customer Service, Corporate Branding, CRM, Social Media Marketing, Public Relations, Team Building, Media Planning, Website Development, SEM, Brand Development..., Training, Negotiation, Online Advertising, Direct Marketing, Project Execution, Change Management, Cross-functional Team..., Development Of Employees, Job Coaching, Fundraising, Non-profit Leadership, Non-profit Volunteer
Education
Paul W. Barret, Jr. School of Banking 2014 — 2014
Commercial Lending Academy
University of New Hampshire - Whittemore School of Business and Economics 2007 — 2011
Master's in Business Administration (MBA)
Evangel University 1992 — 1996
BBA, Marketing
Bunzl Distribution NA September 2012 - Present
Workers' Credit Union May 2009 - October 2012
Digital Federal Credit Union May 2008 - May 2009
Digital Federal Credit Union May 2007 - May 2008
Skills
Customer Service, Loan Processing, Multi Tasking, People Skills, Phone Etiquette, Answering Phones, Work Under Minimal..., Supervision, Banking, Problem Solving, Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Self-starter, Cross Selling
Education
Worcester State College 2005 — 2007
Bacheolor of Science, Business Administration and Management, General
Mount Wachusett Community College 2004 — 2005
Associate's degree, Business, Management, Marketing, and Related Support Services
Acton Boxborough Regional High School 1997 — 2001
High School Diploma, General Studies
USAlliance Federal Credit Union June 2012 - Present
Workers' Credit Union August 2010 - June 2012
Digital Federal Credit Union May 2006 - August 2010
Digital Federal Credit Union November 2005 - May 2006
Digital Federal Credit Union November 2004 - November 2005
Skills
Cross-functional Team..., Sales Coach, Project Coordination, Project Planning, Personal Finance, Consumer Lending, Mortgage Lending, Dealer Management, Phone Skills, Phone Sales, Phone Etiquette, Sales Management, Sales Process, Process Improvement, Underwriting, Software Implementation..., Indirect Sales Channels, Front Line Management, Community Outreach, Sales, Strategic Planning, Telemarketing, Team Building, Call Centers, Customer Service, Leadership, Recruiting, Management, Loans, Cross Selling, Electric Vehicles, Selling, Marketing, Strategy, Customer Satisfaction, Sales Operations, Telephone Skills, Banking
Education
College of St. Joseph 1999 — 2003
BA, American Studies
Athol High School 1995 — 1999
Workers' Credit Union May 1999 - Present
2-b-Modern, LLC April 2014 - Present
Travelers Life & Annuity 1998 - 1999
Fleet Insurance Agency 1997 - 1998
Skills
Banking, Management, Customer Service, Process Improvement, Sales, Credit, Retail Banking, CRM, Call Centers, Loans
Education
Fitchburg State College 1987 — 1992
Economics, Business Administration and Management, General
Workers' Credit Union November 2014 - Present
Workers' Credit Union October 2012 - October 2014
Macy's August 2011 - October 2014
BJ's Wholesale Club May 2010 - June 2011
Skills
Finance, Loans, Financial Analysis, Merchandising, Account Reconciliation, Thinking analytically, Visual Merchandising, Retail, Microsoft Word
Education
University of Massachusetts Lowell 2006 — 2011
Bachelor Science, Mathematics
Cruise Planners August 2015 - Present
Holiday Inn Boxborough October 2014 - August 2015
Holiday Inn Boxborough June 2013 - October 2014
YP Connect October 2009 - September 2014
Enterprise Bank (Enterprise Bancorp) December 2011 - June 2013
Workers' Credit Union August 2006 - December 2011
Keller Williams Realty July 2005 - August 2006
Skills
Management, Marketing, Project Management, Business Analysis, Sales, Public Speaking, Training, Customer Service, Microsoft Office, Analysis, Credit Analysis, Social Media, Account Management, User Acceptance Testing, SharePoint, Contract Negotiation, Budgets, Banking, Application Support, Event Planning, Meeting Planning, Leadership, Special Events, Travel Planning, Travel Arrangements, Vacation Planning, Family Vacations, Destination Weddings, Cruise Lines, Group Cruises
Education
University of Massachusetts at Lowell
MBA
Middlesex Community College
Meeting and Event Management Certificate
University of Massachusetts Lowell
BSBA, Business Administration
IC Federal Credit Union January 2015 - Present
Align Credit Union March 2012 - January 2015
Align Credit Union August 2011 - March 2012
Workers' Credit Union August 2007 - August 2011
Skills
Consumer Lending, Loans, Mortgage Lending, Banking, Retail Banking, Credit, Customer Service, Credit Analysis, Cross Selling, Loan Origination, Credit Unions, Credit Risk, Lines Of Credit, Residential Mortgages, Refinance, Mortgage Banking
Education
Mount Wachusett Community College 2010 — 2011
Laddawn, Inc. November 2010 - August 2015
Workers' Credit Union December 2007 - November 2010
Appleseed Personnel Services September 2005 - November 2007
Skills
Employee Relations, Organizational..., Project Management, Recruiting, Payroll, Employee Benefits, Safety, Events Coordination, Workers' Compensation..., Onboarding, Talent Management, Applicant Tracking..., Personnel Management, Human Resources, College Recruiting, Customer Service, Banking, Team Building, Management
Education
Fitchburg State University 1992 — 1997
Bachelor's Degree, Psychology
Workers' Credit Union February 2014 - Present
Central Mass Garden Center May 2013 - August 2013
Constructed Environments, LTD. December 2012 - January 2013
Hudson Valley United Cerebral Palsy Association May 2010 - September 2012
Pawling Central Middle School December 2009 - December 2011
Pawling Central School District June 2008 - August 2009
Skills
Proofreading, Editing, Creative Writing, Writing, Research, Social Media, Transcribing
Education
Fitchburg State College 2012 — 2013
Bachelor of Science (BS), English Studies, Professional Writing, 3.51
Massachusetts College of Liberal Arts 2009 — 2011
English, Creative Writing
Workers' Credit Union 1995 - Present
Merrimack Valley Professionals 1993 - 1995
St. Mary's Bank 1984 - 1993
Skills
Credit Unions, Executive Management, Bank Management, Commercial Lending, Loans, Mortgage Lending, Consumer Lending, Financial Services, Commercial Mortgages, Mergers & Acquisitions, Finance
Education
Bentley University 1992 — 1995
MBA, Finance
Stonier Graduate School of Banking 1986 — 1989
Graduate Banking Degree
Bentley University 1979 — 1983
BS, Accountancy
Leominster Credit Union May 2015 - Present
Leominster Credit Union September 2014 - May 2015
Checkerboard March 2014 - September 2014
Matthews Brand Solutions December 2013 - March 2014
Workers' Credit Union October 2012 - August 2013
Checkerboard July 2011 - June 2012
Skills
Microsoft Excel, Customer Service, Adobe Creative Suite, Microsoft Office
Education
The New England Institute of Art 2006 — 2010
Bachelor of Science, Graphic Design
Oakmont
Oakmont
SmartBooks Corp. March 2013 - Present
The Hanover Insurance Group May 2012 - March 2013
Liberty Rental Corp January 2003 - June 2011
Thayer Symphony Orchestra August 2008 - August 2010
Spectrum Health Systems May 2002 - December 2002
Inforonics February 2000 - September 2001
Workers' Credit Union November 1999 - February 2000
Rollstone Bank & Trust February 1998 - November 1999
Insights Manufacturing October 1995 - December 1997
Internal Revenue Service February 1995 - May 1995
Skills
Accounts Payable, Reconciliation, Accounts Receivable, Payroll, Cash Management, Journal Entries, Accruals, Reconciliations, Great Plains, Cash Receipts, Reconciling, Solomon, Accounting, Bookkeeping, Payroll Processing, Great Plains Software, Job Costing, Invoicing, Expenses, Billing, Statements, Cash, ADP, Excel, Spreadsheets, Quickbooks, Timberline, Benefits Administration, Account Reconciliation, Customer Service
Education
Fitchburg State College
UMASS Memorial Medical Center February 2010 - Present
Standard Retirement Services, Inc. July 2006 - August 2009
Invesmart, Inc. 2001 - 2006
PENTAD Corporation November 1986 - July 2001
Webber Lumber October 1985 - October 1986
Workers Credit Union October 1982 - October 1985
Education
Fisher College 1989 — 1991
Associates, Business Administration
Panera Bread April 2013 - August 2014
Workers' Credit Union September 2013 - May 2014
Summer Place Retirement Home April 2012 - May 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Marketing, Sales, Teamwork, Time Management
Education
Isenberg School of Management, UMass Amherst 2014 — 2018
University of Massachusetts, Amherst
Syndeo Technologies June 2013 - Present
shriver jobcorps February 2011 - January 2014
Workers Credit Union March 2013 - April 2013
Shriver Job Corps April 2012 - May 2012
Shriver Job Corps July 2011 - September 2011
Twice Blessed January 2008 - January 2011
twin vally high school June 2009 - August 2009
Poultney High School January 2009 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Teaching, HTML, Troubleshooting, PowerPoint
Education
Shriver Job Corps 2011 — 2013
Advanced Computer Systems Administration
Green Mountain College 2006 — 2010
Bachelor of Arts, Art/Education
Earth Scentuals September 2010 - Present
Santander Bank, N.A. March 2010 - Present
Citizens Bank May 2009 - March 2010
Koufos Realty Property Management April 2005 - May 2009
Workers’ Credit Union June 2003 - April 2005
Upstate Biotechnology March 2000 - June 2003
Additional 1983 - 2000
Skills
Sales Management, Entrepreneur, Banking, Business Planning, Business Strategy, Strategy, Business Development, New Business Development, Product Management, Market Research, Strategic Planning, Marketing, Management Consulting, Management, Team Building, Sales, Negotiation, Leadership
Education
University of Phoenix 1996 — 2015
Bachelor's Degree, Pursuing Bachelor Degree in Entrepreneurship
All-Nations Insurance & Other Services January 2015 - Present
Goji August 2014 - Present
Bankers Life January 2014 - August 2014
Unum September 2006 - January 2013
Workers' Credit Union January 2001 - September 2006
Skills
Public Speaking, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Strategic Planning, Editing, Team Building, Process Improvement, Social Media, Marketing, Training, Management, Leadership, Insurance, Sales, Coaching, Leadership Development, Employee Training, Social Media Marketing, Healthcare, Recruiting, Business Strategy, Testing, Telephone Skills, Teaching, Finance, Outlook, Risk Management, Troubleshooting, Java, SQL, Advertising, Adobe Creative Suite, Claims Handling, claims, Claims Resolution, Workers' Compensation..., Disability Claims..., Disability Insurance, Life & Health Insurance..., Licensed to Sell..., Claim
Education
Bay Path University 2004 — 2006
Certified Financial Planner
Atlantic Union College 1996 — 2000
Bachelor's degree, History
Workers' Credit Union August 2012 - Present
Workers' Credit Union March 2007 - August 2012
Workers' Credit Union July 1995 - March 2007
Skills
Consumer Lending, Mortgage Lending, Customer Service, Loans, Mortgage, Banking, Budgeting, Management, Commercial Lending, Cross Selling, Loan Origination, Credit Analysis, Retail Banking
Education
Assumption College
Bachelor of Science, Business
Brooks Automation June 2015 - August 2015
Institute of International Economic Relations January 2015 - May 2015
University of Massachusetts Amherst December 2013 - December 2014
Isenberg Undergraduate Leadership Council January 2014 - October 2014
Boston Partners Financial Group, LLC May 2014 - August 2014
State Street Bank January 2013 - August 2014
Boston Partners Financial Group, LLC May 2013 - August 2013
Workers' Credit Union September 2010 - May 2012
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Cash Handling Experience, Electronic Payments, Facebook, Customer Service, Risk Management, Project Management, Accounting, Time Management, Finance, Research, Financial Analysis, Analysis, Teamwork
Education
Isenberg School of Management, UMass Amherst 2012 — 2016
Bachelor of Business Administration (BBA), Finance, Minor Economics
Chelmsford High School 2008 — 2012
Middlesex Community College
Bay State Savings Bank November 2006 - Present
Workers' Credit Union September 1998 - November 2006
Skills
Banking, Loans, Sales Management, Business Development, Networking, Retail Banking, Strategic Planning, Management, Customer Service, Budget, Credit, Risk Management, Mortgage Lending, Consumer Lending, Executive Management, Lines Of Credit, Marketing, Branch Management, Branch Banking, New Business Development, Leadership Development, Time Management, Credit Unions, Credit Cards, Financial Risk, Vendor Management, Relationship Management, Due Diligence, Strategy, Cross Selling, Training, Sales, Commercial Lending, Small Business Lending, Commercial Banking
Education
Fitchburg State University
Appleseed Personnel Svc Inc August 2015 - Present
Medical Associates Pediatrics March 2014 - July 2015
Workers' Credit Union November 2013 - July 2014
Bormann Brothers, Inc. January 2012 - October 2013
Appleseed Personnel Services, Inc November 2011 - August 2012
Watkin Dental Associates October 2006 - November 2011
Christopher I. Bechara, M.D., P.C. 2004 - 2006
Lunenburg Family Practice 2003 - 2004
Watson Wyatt Worldwide June 1992 - July 2002
Appleseed Personnel Services, Inc January 1990 - January 1992
Skills
MS Word Expert, MS Office Suite, Electronic Records..., Database Administration, Transcription, Medical Transcription, medical terminology, Insurance Billing, Banking, Customer Service, Event Planning, Fundraising, Healthcare, Internet, Organizing, Quickbooks, Research, Human resources..., marketing experience, Print Production, Copy Editing, Website Copy, Website Administration, Non-profit..., Non-profit Events, Non-profit..., Documentation, Data Entry, Excel, Social Media, Classroom Training, Writing, treatment pla, Cash Handling, Human Resources, Microsoft Excel, Office Administration, Microsoft Office, Sales, Project Planning, Outlook, Process Scheduler, Nonprofits, Marketing, PowerPoint
Education
Mount Wachusett Community College 2002 — 2004
Associates in Science, Medical Assisting/Phlebotomy
Workers' Credit Union May 2012 - Present
Town of Acton, Massachusetts` 2006 - Present
RMPI Consulting LLC May 2011 - May 2012
Mullin Financial & Real Estate Consulting LLC 2011 - 2012
Thorndike Development Corp December 2000 - May 2011
Acton-Boxborough United Way 2004 - 2008
Cap Gemini Ernst & Young 1999 - 2001
E & Y September 1996 - December 2000
Cap Gemini Ernst & Young 1995 - 2000
Skills
Loans, Commercial Lending, Real Estate, Executive Management, Real Estate Development, Banking, Commercial Banking, Real Estate Economics, Strategy, Credit, Commercial Real Estate, Finance, Mortgage Lending, Mergers & Acquisitions, Risk Management
Education
The University of Chicago Booth School of Business 1978 — 1980
MBA, Finance
Harvard University 1971 — 1975
BA, Modern European History
State Street May 2015 - Present
Records and Gift Processing Center September 2014 - August 2015
NBTY Vitamin World June 2014 - March 2015
Workers' Credit Union September 2011 - May 2013
Skills
Customer Service, Time Management, Hospitality, Sales, Microsoft Office, Presentations, Team Leadership, Social Networking, Human Resources, Cash Management, Secretarial Skills, Banking, Teamwork, Social Media, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Research
Education
Isenberg School of Management, UMass Amherst 2013 — 2017
Bachelor of Business Administration (B.B.A.), Corporate Finance, Second Year
Chelmsford High School 2009 — 2013
Diploma
Workers' Credit Union August 2015 - Present
Workers Credit Union May 2011 - Present
Middlesex Savings Bank March 2007 - May 2011
TD Banknorth November 1997 - March 2007
Doubletree Hotel January 1993 - January 1996
Skills
Small Business Lending, Commercial Mortgages, Commercial Banking, Finance, Financial Analysis, Mortgage Lending, Sales, Commercial Lending, Small Business, Forecasting, Lines Of Credit, Risk Management, Management, Credit, Business Development, Customer Service, Credit Analysis, Consumer Lending, Construction Loans, New Business Development, Accounting
Education
Fitchburg State University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Fitchburg State University 1985 — 1989
BS, Business Management
RMA Commercial Lending
Workers' Credit Union August 2015 - Present
Credit Unions and Banking July 2014 - Present
Bellco Credit Union 2010 - July 2014
Bellco Credit Union 2004 - 2010
Bellco Credit Union 2001 - 2004
US Bank 1998 - 2000
Skills
Banking, Leadership, Retail Banking, Product Development, Strategy, Data Analysis, Digital Strategy, Project Management, Marketing Strategy, Branch Banking, Brand Development, Process Improvement, Customer Service, Negotiation, Outsourcing, Strategic Partnerships, Vendor Management, Call Centers, Business Development, Executive Management, Management, Program Management
Education
Cardwell Executive 306-2 Leadership Institute 2011 — 2012
Strategy, CEO Leadership, Execution, Governance
Nebraska Wesleyan University 1985 — 1989
Bachelor of Arts (B.A.), Global Studies & Spanish
Universidad de Granada 1987 — 1988
Suncoast Credit Union June 2015 - August 2015
NewLife Church September 2014 - May 2015
Workers' Credit Union June 2013 - May 2015
Digital Federal Credit Union December 2012 - May 2013
The TJX Companies, Inc. July 2007 - May 2011
Skills
Microsoft Office, Apple Software, Finance, Mathematics, Mac OS, Leadership, Leadership Development, Student Ministry, Student Leadership, Youth Ministry, Retail Banking, Direct Sales, Teller Operations, Nonprofits, Customer Satisfaction, Customer Service, Sales
Education
New England College of Business and Finance 2014 — 2015
Master of Science (M.S.), Finance, General
New England College of Business and Finance 2012 — 2013
Bachelor of Science (B.S.), Banking/Finance, 3.53 Cumulative GPA
Workers' Credit Union February 2009 - Present
Workers' Credit Union September 2003 - February 2009
Workers' Credit Union August 2000 - September 2003
Skills
CUCE, Banking, Mortgage Lending, Loans, Outlook, Investments, Retail Banking, Microsoft Excel, Mergers & Acquisitions, Credit Analysis, Microsoft Word, Customer Service, Loan Origination, Microsoft Office, Consumer Lending, Bank Secrecy Act, Commercial Lending
Education
Fitchburg State College
Business Administration and Management, General
Salve Regina University
Workers' Credit Union July 2015 - Present
Robert Flood Freelancing January 2015 - Present
Workers' Credit Union August 2014 - July 2015
North Atlantic Medical Services October 2013 - November 2013
North Atlantic Medical Services August 2013 - October 2013
North Atlantic Medical Services August 2012 - August 2013
North Atlantic Medical Services May 2012 - August 2012
KAZ Inc. October 2011 - February 2012
Everyday Health Inc August 2007 - April 2011
Massachuesetts College of Liberal Arts April 2007 - July 2007
Skills
Freelance Writing, Blogging, Data Entry, Administrative..., Human Resources, Office Management, Administrative Support, Conflict Resolution, Administrative Work, Employee Relations, Office Administration, Microsoft Office, Corporate Communications, Clerical Skills, Management, Recruiting, Training, MS Office Suite, Phone Skills, Report Generation, Personnel Recruiting, Internet Research, Meeting Deadlines, Human Resources Support, Customer Service, Customer Satisfaction, Call Centers, Outlook, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, CRM, Research, Social Media, Quality Assurance, Teamwork, Account Management, Facebook, Customer Retention, Filing, Fax, Time Management, Administration, Internal Communications, Office Equipment, File Management, Confidentiality, Internet Explorer, Customer Experience
Education
University of Phoenix 2008 — 2010
MBA, Business
Massachusetts College of Liberal Arts (MCLA) 2002 — 2007
Bachelors of Arts, English/Communications
Lunenburg High School 1998 — 2002
High School Diploma
Workers' Credit Union June 2009 - Present
Walker Magnetics 1996 - 2006
Skills
Social Media, Management, Adobe Creative Suite, Microsoft Office, Marketing, QuarkXPress, Customer Service, Sales, Banking, Trade Shows, Social Media Marketing, Email Marketing, Cross Selling, Marketing Communications, SilverCloud, Facebook Marketing, Twitter Marketing, Reputology, Online Banking
Education
Southern New Hampshire University 2011 — 2013
working on Batchelor's Degree in Marketing and Social Media Strategy, Marketing, Current GPA 3.8
Quinsigamond Community College 2001 — 2006
Graphic Design, Graphics
New Bedford Schools January 2015 - Present
Newport County YMCA October 2012 - August 2015
WaterFire Providence August 2013 - December 2013
Leo's Ristorante June 2012 - August 2012
Workers' Credit Union January 2009 - June 2009
Skills
High Organizational..., Time Management, Final Cut Pro, Illustration, French, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Wordpress, Wix
Education
Roger Williams University 2010 — 2015
Bachelor's degree, Graphic Design & Marketing
Chelmsford High School 2006 — 2010
High School Diploma
Leominster Credit Union August 2014 - Present
Workers' Credit Union October 2013 - August 2014
Leominster Credit Union December 2010 - October 2013
Digital Federal Credit Union June 2004 - December 2010
Skills
Banking, Credit, Loans, Consumer Lending, Branch Banking, Commercial Banking, Small Business Lending, Relationship Management, Commercial Mortgages, Real Estate, Deposits, Finance, Mortgage Lending, Financial Risk, Financial Analysis, Underwriting, Credit Analysis, Commercial Lending, Risk Management, Branch Management, Loan Origination, Team Building, Lines Of Credit, Credit Unions, Credit Risk, Software Documentation, Cross Selling, Home Equity Loans, Leadership, Cash Management, Mortgage Banking, Banking Relationships, Home Equity Lines of..., Retail Banking
Education
Nichols College
Masters, Business Administration
University of Connecticut
Bachelor of Science, Finance
GFA Federal Credit Union 2007 - 2012
Workers' Credit Union 2000 - 2007
Skills
Marketing, Public Relations, Team Leadership, Banking, Product Development, Corporate Communications, Management, Sales, Leadership, Strategic Planning, Marketing Strategy, Retail Banking, Customer Service, Strategy, Marketing Strategies &..., Product Positioning &..., Multi Media Content..., Digital Marketing, Budgets, Marketing Communications, New Branch/Location..., Market, Industry &..., Sales Collateral &..., New Product Launch, Operational Efficiency, Project Management, Customer Experience...
Education
Nichols College 2004 — 2008
BSBA
Mount Wachusett Community College 1999 — 2001
ASBA
Workers' Credit Union August 2013 - Present
Workers' Credit Union July 2008 - August 2013
Colonial Co-Op September 2007 - June 2008
GFA Federal Credit Union October 2003 - July 2007
Skills
Consumer Lending, Loans, Banking, Customer Service, Small Business Lending, Bank Secrecy Act, Compliance, Commercial Lending, Mortgage Lending, Risk Management, Retail Banking
Education
New England College of Business and Finance 2010 — 2010
Business and Finance
Mount Wachusett Community College 2005 — 2007
Associates, Business
MetLife September 2012 - October 2014
MetLife March 2007 - September 2012
Workers' Credit Union March 2005 - November 2006
Skills
Investments, Mutual Funds, Retirement Planning, Financial Services, Life Insurance, Series 7, Strategic Financial..., Wealth Management, Financial Analysis, Disability Insurance, Securities, Fixed Annuities, Series 63, Employee Benefits, Insurance
Education
Nichols College
MBA and BSA, Economics and Finance
Workers' Credit Union September 2015 - Present
Bose Corporation August 2010 - Present
Liberty Mutual Insurance 2007 - 2010
Digitas 2007 - 2009
NAS Recruitment Communications 2004 - 2006
Skills
Project Management, Multi Tasking, Skilled Communicator, Persuasive Writing, Team-oriented, Highly motivated..., Highly detail oriented, Work Well Independently, Leadership, Account Management, Digital Marketing, Social Media Marketing
Education
Boston University 2010 — 2015
Master's Certificate, Project Management
Fitchburg State College 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Workers' Credit Union February 2011 - Present
Royal Steam Heater October 2008 - January 2011
Nichols & Stone Co. May 2000 - October 2008
Skills
Human Resources, New Hire Orientations, Benefits Administration, Telephone Skills, Microsoft Excel, Microsoft Word, Microsoft Office, Employee Benefits, Payroll, Administrative...
Education
Keene State College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Workers' Credit Union 1998 - Present
Massachusetts Credit Union League 1990 - 1998
Bank of New England 1986 - 1990
Emerson College 1984 - 1986
Skills
Credit Unions, Banking, Loans, Executive Management, Consumer Lending, Process Improvement, Strategic Planning, Human Resources, Budgets, Mortgage Lending, Call Center, Talent Management, Team Building, Employee Relations, Coaching, Employee Benefits, Call Centers
Education
Emerson College
M.A., Bus. and Org. Communication
The University of Connecticut
Bachelor of Arts (B.A.)
Stoneridge Electronics February 2013 - Present
Bamboo Cafe Restaurant January 2012 - Present
State Street Bank March 2008 - July 2011
State Street Bank November 2006 - March 2008
Workers' Credit Union July 2005 - November 2006
Skills
ACH, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Project Management, Sales, Strategic Planning, Team Building, System Administration, Social Media, Business Strategy, Event Management, Inventory Management, Sales Management, Windows 7, Cold Calling, Event Planning, Marketing Strategy, MyEureka Reports, Systems21 (JBA), Software Documentation, CRM, Banking, Process Improvement, Lean Thinking, Troubleshooting, Training
Education
University of Massachusetts at Lowell
Bachelor of Business Administration (BBA)
Central Catholic High School 1998 — 2001
Workers' Credit Union January 2014 - Present
Workers' Credit Union August 2012 - January 2014
Workers' Credit Union May 2009 - August 2012
Bank of America August 2007 - May 2009
GameStop 2001 - 2004
Skills
Small Business Lending, Loans, Consumer Lending, Mortgage Lending, Customer Service, Credit Unions, Underwriting, Commercial Lending, Retail Banking, Banking, Loan Origination, Branch Management, Credit Analysis, Cross Selling, Branch Banking, Lines Of Credit, Refinance, Credit, Deposits, Notary Public, Cash Management, Home Equity Lines of..., Home Equity Loans, Financial Analysis, Bank Secrecy Act, Loan Servicing, Small Business, Management
Education
Fitchburg State University 2003 — 2007
Bachelor's Degree, Communications
Workers' Credit Union October 2013 - Present
IC Federal Credit Union December 2004 - September 2013
Sherwood Mortgage June 2003 - November 2004
Skills
FHA, Mortgage Lending, FHA financing, Refinance, Customer Service, First Time Home Buyers, Debt Consolidation, Finance, Loan Servicing
Education
Lasell College 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General
Workers' Credit Union September 2005 - Present
Fleet Bank December 2003 - May 2005
The Rockport Company 1985 - 2001
Skills
Consumer Lending, Banking, Retail Banking, Customer Service, Loans, Sales, Credit Unions, Mortgage Lending, Call Centers, Cross Selling, Employee Training
Education
Mount Wachusett Community College 2003 — 2004
Paralegal
North Middlesex Regional High 1977 — 1981
Workers' Credit Union February 2010 - November 2012
Crown Enterprises January 2008 - January 2009
Clinton Savings Bank August 2005 - October 2007
Workers Credit Union January 1998 - January 2005
Skills
Process Improvement, Needs Analysis, Training, Employee Training, Customer Service, Microsoft Office, Coaching, Banking, Outlook, Workshop Facilitation, PowerPoint, Microsoft Word, Learning Management, Technical Writing, Skills Analysis, Logistics, Interviews, Microsoft Excel, Small Business Lending
Education
New England School Of Finance 2009 — 2012
Business
Mount Wachusett Community College 1995 — 1997
Computerized Accounting
Narragansett Regional 1974 — 1980
Workers' Credit Union December 2011 - Present
Newport Capital Corporation 1999 - Present
Fleet Bank 1997 - 1999
Coldwell Banker Real Estate 1997 - 1997
Allmerica Financial Corp 1995 - 1997
California Real Estate Funding 1992 - 1994
Hoffman 1990 - 1992
The Boston Company Asset Management, LLC 1988 - 1990
Skills
Loans, Mortgage Lending, Investments, Mergers & Acquisitions, Sales, Portfolio Management, Business Development, Finance, Investment Properties, Consumer Lending, Loan Origination, Strategic Planning, Residential Homes, Negotiation, Real Estate, Venture Capital, Strategy, Management, Executive Management, Leadership, Business Planning, Team Building
Education
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2009
Master of Business Administration, Global Management / Entrepreneurship
University of Massachusetts, Amherst
BA, Political Science
Workers' Credit Union December 2013 - Present
FMC Ice Sports November 2012 - Present
Workers' Credit Union September 2009 - December 2013
Worcester Sharks January 2009 - May 2009
Skills
Customer Service, Microsoft Office, Credit Unions, Microsoft Word, Microsoft Excel, Training, Banking, Sales, Retail Banking, Leadership, Mortgage Lending, Time Management, Loans, Consumer Lending
Education
Daniel Webster College 2002 — 2006
Bachelors/Minor, Sport Management/Marketing
Wood Mackenzie October 2014 - Present
Wood Mackenzie November 2009 - October 2014
Wood Mackenzie January 2008 - November 2009
Wood Mackenzie January 2007 - December 2007
Mohawk Wire & Cable 2005 - 2006
Mohawk Wire & Cable 2001 - 2005
Workers' Credit Union 2000 - 2001
Workers' Credit Union 1999 - 2000
Skills
Petroleum, Energy, Forecasting, Data Analysis, Oil & Gas Industry, Analysis, Technical Writing, Corporate Finance, Natural Gas, Access, Project Management, Process Improvement, Team Leadership, Financial Analysis, Business Process, Testing, Databases
Education
Mount Wachusett Community College 2003 — 2009
AS, Computer Information Systems
legacy banks May 2006 - December 2007
legacy banks 2006 - 2007
Workers' Credit Union 1999 - 2003
Education
Marist College 1969 — 1973
Align Credit Union February 2004 - Present
Commonwealth of Massachusetts, Division of Banks April 2000 - February 2004
Division of Banks June 1998 - April 2000
Division of Banks May 1995 - June 1998
Workers' Credit Union December 1990 - May 1995
Boston Post Office Credit Union 1988 - 1991
Skills
JavaScript, Crystal Reports, XP2/IMM LiquidOffice, Loans, Credit, Risk Management, Banking, Windows, Analysis, Fundraising, Retail Banking, Cash Management, Portfolio Management, Mortgage Lending, Photoshop, Customer Service, Access, Financial Analysis, Training, Commercial Lending, Data Analysis, Auditing, Small Business Lending, Databases, Leadership, AML, Process Improvement
Education
St. Joseph's College (ME) 1983 — 1987
BS, Communications
ADP November 2013 - Present
Fidelity Investments August 2008 - November 2013
Fidelity Investments June 2004 - July 2008
Watson Wyatt February 2001 - June 2004
Open Text July 2000 - February 2001
Fidelity Investments July 1999 - July 2000
Fidelity Investments June 1998 - June 1999
Fidelity Investments October 1997 - June 1998
Fidelity Investments July 1996 - October 1997
Workers' Credit Union August 1994 - July 1996
Skills
SPHR, PMP, ITIL, Employee Benefits, Human Resources, Benefits, Quality Assurance, Process Improvement, Agile Methodologies, Analysis, Management, Oracle, Product Management, Program Management, SDLC, Software Documentation
Education
Villanova University 2011 — 2012
MS, Human Resource Development
Fitchburg State University 1992 — 1996
BS in Business Administration, Management, Economics
Quantico High School 1988 — 1992
Advanced Studies Diploma
IC Federal Credit Union September 1997 - Present
Workers' Credit Union 1992 - September 1997
Skills
Banking, Underwriting, FHA, Loan Origination, Residential Mortgages, USDA, Consumer Lending, Loans, Mortgage Banking, Mortgage Lending, Small Business Lending, Commercial Lending, Credit, Refinance, VA loans
Education
Hesser College 1986 — 1988
Business Science, Travel and Tourism
eHealth Inc October 2014 - Present
eHealthInsurance July 2013 - September 2014
eHealthInsurance April 2012 - July 2013
Fallon Community Health Plan 2011 - 2011
Atlas Landscapes June 2009 - July 2010
Bose August 2008 - December 2008
Comcast July 2007 - March 2008
Sleepy's August 2006 - July 2007
Workers' Credit Union September 2005 - August 2006
Skills
Competitive Analysis, Account Management, Call Centers, Leadership, Management, Sales, Sales Management, Sales Process, Solution Selling, Team Building, Time Management, Customer Service, Technical Support, Training
Education
Fitchburg State College 2004 — 2009
Bachelor of Arts (BA), Business Administration and Management, General
Fitchburg State University
Bachelor of Arts, Business Management
Thayer Symphony Orchestra, MA 1983 - June 2014
Charlotte Symphony Orchestra, Florida May 2009 - April 2013
Workers Credit Union 1998 - 2010
Thayer Symphony Orchestra & Community Music School 1983 - 2009
Atlantic Union College 1983 - 2000
College of Holy Cross 1986 - May 1992
Clark University 1987 - 1992
Thayer Performing Arts Center 1983 - 1992
Union College 1980 - 1983
Platte Valley Academy 1979 - 1980
Skills
Team Leadership, Conducting, Chamber Music, Customer Service, Orchestral Music, Music, Selling, Microsoft Office, Strategic Planning, Recording, Ensemble, Editing, Networking, Fundraising, Classical, Music Education, Performing Arts, Nonprofits, Symphony, Contemporary Music, Music Theory, Piano, Violin, Musical Theatre, Music History, Composition, Opera, Viola, Arts Administration, Finale, Choral Conducting, Sibelius, Pianist, Choral, Sales, Accompaniment, Vocal, Music Industry
Education
The Catholic University of America 1967 — 1972
BM & MM, Music Education & Conducting
ACS Technologies January 2013 - Present
Beneteau USA 2004 - January 2013
Redstone Federal Credit Union 2003 - 2003
Workers' Credit Union 1999 - 2002
Skills
Marketing Strategy, Public Relations, Marketing Communications, Event Management, Strategic Planning, Sailing, Email Marketing, Advertising, Online Advertising, Social Media, Direct Marketing, Integrity, Market Research, Marketing, Social Media Marketing, Direct Mail, Newsletters, Ethics, Copywriting, Publishing, Budgets, Management
Education
Le Moyne College 1993 — 1997
Business, Business
Take Ten Reflexology December 2010 - Present
Workers' Credit Union June 2012 - May 2013
Integra - Luxtec January 2009 - March 2011
Training Resources of America, Inc. 2000 - 2009
Skills
Employee Relations, Benefits, HRIS, Policy, Compliance, Certified Reflexologist, Employee Benefits, Program Management, Onboarding, Organizational..., Strategic Planning, Management, Employee Engagement, Recruiting, Project Management, Reflexology, Employee Training, Talent Management, Holistic Health
Education
Assumption College
Certificate, HR Management
Framingham State University
BS, Communications
Workers' Credit Union July 2005 - Present
Workers' Credit Union March 1978 - Present
Skills
Consumer Lending, Loans, Cross Selling, Small Business Lending, Mortgage Lending, Sales Management, Customer Service, Sales, Commercial Lending, Strategic Planning, Banking, New Business Development, Team Building, Loan Origination, Retail Banking, Credit Analysis, Branch Management, Microsoft Excel, Executive Management, Credit Unions, Underwriting
Education
Fitchburg State University
Education
Massapequa High School
Goji September 2014 - Present
Best Buy November 2013 - September 2014
On-The-Go-Auto Transport September 2009 - September 2010
Guaranteed Auto Shipping January 2009 - July 2009
Public Sector Partners November 2007 - June 2008
American Income Life Insurance Company May 2007 - August 2007
Workers' Credit Union March 2004 - February 2007
Skills
Retail, Sales, Merchandising, Sales Management, Customer Service, Marketing, Account Management, B2B, Team Building, Marketing Strategy, Customer Satisfaction, New Business Development, Leadership, Team Leadership, Strategic Planning, Negotiation, Customer Experience, Management, Social Media, Business Development
Education
Fitchburg State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Lunenburg High School 1998 — 2002
Diploma
Workers' Credit Union ControllerCredit Union industry2009 - Present
Skills
Credit Unions, Management, Loans, Financial Analysis, Consumer Lending, Budgets, Banking, Mortgage Lending, Retail Banking, Accounting, Process Improvement, Commercial Lending
Education
Fitchburg State University 2000 — 2005
bachelors, business admin/accounting
Workers' Credit Union July 2006 - Present
North Central IT Services June 2005 - October 2006
TKT December 2004 - June 2005
Shire Pharmaceuticals (formerly TKT) 2000 - 2004
Skills
Budgets, Process Improvement, Banking, Call Centers, Microsoft Office, Customer Service, Retail Banking, Team Building, Management, Business Analysis, Executive Management, Leadership, Loans, Risk Management, Strategic Planning, Vendor Management, Project Management
Education
Fitchburg State University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Ashford University 2007 — 2010
BA, Business Admin
Workers' Credit Union February 2014 - Present
William Raveis Mortgage September 2012 - August 2013
Travelers Insurance October 2005 - July 2012
Norfolk & Dedham Group November 2000 - October 2005
Leominster Credit Union November 1995 - November 2000
Skills
Insurance, Process Improvement, Property & Casualty..., Customer Service, Payroll, Accounts Payable, Account Reconciliation, PowerPoint, Microsoft Excel, Microsoft Word, General Insurance, Business Analysis, Umbrella Insurance, Training, Software Documentation, Commercial Insurance
Education
New England College of Business and Finance 2000 — 2001
Business
Clinton Public Schools September 2013 - Present
Charter School November 2012 - September 2013
Sylvan Learning Centers November 2006 - November 2012
Worker's Credit Union July 2006 - November 2006
Market Basket July 2000 - July 2006
Skills
Training, Time Management, Customer Service, Management, Team Building, Program Management, Microsoft Office, Team Management, Teaching, Staff Development, Curriculum Development, Educational Leadership, Special Education, Curriculum Design, Classroom, Lesson Planning, Educational Technology, Leadership Development
Education
American International College 2010 — 2013
Master of Education (M.Ed.), Special Education and Teaching
Fitchburg State University 2003 — 2006
Bachelor of Science, Elementary Education/Interdiscplinary Studies
Dolan Media Company Accounts Receivable SpecialistDolan Media CompanyAugust 2005 - Present
US Music Corp July 2004 - August 2005
Workers Credit Union January 2002 - July 2004
Athol Credit Union July 2001 - January 2003
Athol Credit Union July 1999 - July 2001
Education
Minneapolis Community and Technical College 2007 — 2010
Certificate, Accounting
Athol Credit Union February 2010 - May 2010
Athol Credit Union November 2009 - February 2010
Law Office of William Howe Oldach April 2006 - June 2009
Athol Credit union April 2005 - April 2006
Workers' Credit Union August 2003 - April 2005
Athol Credit union September 1999 - August 2003
Education
Smith College 1987 — 1991
Bachelor, Architecture and Urbanism
Mount Wachusett Community College 1985 — 1987
Associate, Business and finance
Workers' Credit Union June 2014 - Present
The Bistro October 2013 - Present
NorthEast Electrical Distributors April 2012 - June 2014
Harvest Grille May 2012 - October 2013
Fine Line Graphics September 2011 - February 2012
Texas Roadhouse January 2009 - September 2011
360 Imaging Inc July 2010 - August 2011
Workers Credit Union June 2009 - July 2010
Add-A-Sign January 2009 - May 2009
Carrabba's Italian Grill January 2008 - February 2009
Skills
Customer Service, Packaging, Illustrator, Photoshop, Microsoft Office, Mac, Graphics, InDesign, Project Management, Brochures, Graphic Design, Typography, Pre-press, Logo Design, Illustration, Flyers, Adobe Creative Suite, Business Cards, Email Marketing, Layout, Data Entry, Social Media, Marketing, Digital Marketing, Marketing Communications, Product Marketing, Sales, Organization Skills, Posters, Handouts, gra, Microsoft Excel, Microsoft Word
Education
Mount Wachusett Community College 2015 — 2017
Graphic & Interactive Design Certificate, Graphic & Interactive Design Certificate
Fitchburg State University 2004 — 2009
Bachelors of Science, Communications Media; Graphic Design
Oakmont Regional High School 2001 — 2004
General Studies, General Studies
Florida State Park December 2014 - Present
Stetson University September 2012 - Present
City of Holly Hill May 2015 - August 2015
Trader's Cove HOA January 2015 - April 2015
Tianji Law Firm June 2014 - July 2014
Boys and Girls Clubs of America December 2013 - April 2014
State Farm December 2013 - January 2014
Roche Bros. Supermarkets July 2011 - July 2013
Roseborough Travel Agency November 2012 - April 2013
Workers' Credit Union January 2010 - July 2010
Skills
Creative Writing, Customer Service, Microsoft Office, Accounting, Data Entry, Time Management, Research, Event Planning, Computers, Reliability, Communication, Cultural Awareness, Evernote, Public Relations
Education
Stetson University 2012 — 2016
Bachelor of Business Administration, Accounting
ABRHS 2009 — 2012
High School Diploma, General
Workers' Credit Union July 1997 - Present
Skills
Banking, Consumer Lending, Retail Banking, Loans, Small Business Lending, Credit Unions
Education
Fitchburg State College 1971 — 1975
BS, Psychology
Fitchburg State College
BS, Psychology
CPMA June 2010 - October 2012
Workers' Credit Union June 2000 - October 2004
Market Basket October 1998 - August 2000
Skills
Customer Service, Credit Unions, Banking, Data Entry, Microsoft Excel, Phone Etiquette, Outlook, Cross Selling, Microsoft Word, PowerPoint, Microsoft Office, Deposits, Fast Paced Environment
Education
University of Phoenix online 2001 — 2003
Franklin Pierce College 2000 — 2003
Business Management, Business and Computer Information Systems
Franklin Pierce University March 2006 - Present
Franklin Pierce University March 1998 - June 2006
Workers Credit Union 1978 - 1998
Stuart's Department Store January 1972 - February 1978
Skills
Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Telephone Skills, Leadership, Access, Office Management, Supervisory Skills, Student Financial Aid, Teamwork, Invoicing, Accounting, Administration, Payroll, Accounts Receivable, Training
Education
Franklin Pierce University 2007 — 2009
Business Administration and Management, General
Fisher Junior College 1974 — 1974
Providence College 1970 — 1971
Holy Family High School
Sterling Nursery School September 2002 - April 2012
Workers' Credit Union 2012 - 2012
Education
Becker College
Workers' Credit Union June 2007 - Present
Education
Fisher College 1992 — 1994
Associate's degree, Accounting
Leominster High School 1981 — 1985
General Studies
Eye Level Franchise April 2014 - Present
USAlliance Federal Credit Union September 2013 - November 2013
Digital Federal Credit Union June 2013 - August 2013
Putnam Investments June 2012 - December 2012
Workers' Credit Union June 2007 - June 2012
Workers' Credit Union September 2006 - January 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Minitab, C++, Business Objects, Salesforce.com, Financial Analysis, CRM, Databases, Customer Service, Outlook, Data Analysis, Finance, Microsoft Office, Sales
Education
Concordia University-Portland 2014 — 2015
Master's of Education in Curriculum & Instruction, Concentration in Mathematics
University of Massachusetts at Lowell 2011 — 2013
Bachelor of Science (BS), Mathematics, GPA: 2.9
Middlesex Community College 2007 — 2010
Associate of Science (AS), Engineering Science, GPA: 3.29
Franklin Pierce University 2005 - Present
Franklin Pierce University 1998 - 2014
Workers' Credit Union 1978 - 1998
Skills
Research, Microsoft Office, Public Speaking, Teaching, Higher Education, Microsoft Excel, PowerPoint, Social Media, Microsoft Word, Event Planning, Accounts Receivable, Invoicing
Education
Fisher College
Business/Commerce, General
Franklin Pierce University
Providence College
Religion/Religious Studies
Workers' Credit Union October 2012 - Present
Workers' Credit Union March 2008 - October 2012
Skills
Banking, Customer Service, Consumer Lending, Loans, Retail Banking, Mortgage Lending, Small Business Lending, Commercial Lending, Credit Analysis, Cross Selling, Deposit Operations, Credit, Team Building, Loan Origination, Credit Unions, Commercial Banking, Process Improvement, Strategic Planning, Underwriting, Leadership, Financial Analysis
Education
St. Mary's University 1988 — 1992
BAS, Management
North Central Chamber of Commerce Leadership
Workers' Credit Union September 2012 - Present
Starbucks March 2011 - September 2013
M2W, Inc. May 2009 - December 2010
White House Black Market April 2010 - October 2010
Skills
TEFL, Retail Banking, Sales, Marketing, Customer Service, Customer Satisfaction, Customer Experience, Food Service Sanitation, AutoCAD, Matlab, Microsoft Office, Microsoft Excel, PowerPoint, Appro, Miser
Education
Middlesex Community College 2013 — 2015
Associate's degree, Engineering
Daniel Webster College 2009 — 2010
Aviation Science Operations