Workplace Safety and Insurance Board (WSIB)
Industry: Insurance company
DescriptionThe Workplace Safety and Insurance Board; French: Commission de la sécurité professionnelle et de l'assurance contre les accidents du travail is Ontario's workplace compensation board. Founded: 1914 Government Agency overview executives: Elizabeth Witmer, Chair; Thomas Teahen, President & CEO CEO: Thomas Teahen (Feb 1, 2016–Jan 31, 2021) Minister responsible: Laurie Scott, Minister of Labour Headquarters: Toronto, Canada Jurisdiction: Ontario
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Workplace Safety and Insurance Board (WSIB) Employees
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
Workplace Safety and Insurance Board (WSIB) June 2012 - Present
Minacs September 2010 - June 2012
Minacs December 2007 - September 2010
Minacs April 2007 - December 2007
Minacs December 2005 - April 2007
Skills
Workforce Management, Contact Centers, IEX, Microsoft Excel, Call Center, Avaya, BPO, Customer Satisfaction, Call Centers, Process Scheduler, Customer Experience, Management, Outsourcing, Sla, Analysis, Customer Service, Training, Coaching, Time Management, Leadership, COPC, Technical Support, Strategy, Performance Management, Troubleshooting, Inbound Marketing, Vendor Management, Call Center Development, Service Delivery, Team Management, Capacity Planning, Process Improvement, Business Process..., Operations Management, Avaya Technologies, SLA
Education
University of Toronto 2013 — 2014
Certificate in Lean Six Sigma
Toronto School of Business 2000 — 2001
Executive Office Assistant
Guru Nanak Dev University 1989 — 1992
Bachleor of Arts, Psychology and English
Building Smarter Organizations March 2015 - Present
OCAD University January 2014 - Present
The Leadership Alliance Inc. October 2012 - Present
McMillan LLP August 2013 - March 2015
Dynamic Adaptation May 2012 - August 2013
Workplace Safety & Prevention Services 2010 - July 2013
PwC May 2011 - April 2012
PwC October 2005 - April 2012
Workplace Safety and Insurance Board (WSIB) May 2000 - October 2005
Ministry of Labour, Ontario Government 1998 - 2000
Skills
Business Strategy, Organizational Change, Knowledge Management, Change Management, Stakeholder Relations, Organization..., Social Computing, Public Policy, Enterprise Portals, Governance, Engagement, Strategic Planning, Web 2.0, Strategy Development, Business Transformation, Social Networking, Intranet, Thought Leadership, Enterprise 2.0, Strategic Thinking, Strategy, Stakeholder Management, Information Management, Organizational..., Leadership, Portals, Enterprise Content..., Workshop Facilitation, Management Consulting, Executive Management, Consulting, Business Intelligence, Training, Business Process..., Organizational Design, Content Management, Strategic Consulting, Information Technology, Management, Policy
Education
University of Waterloo 2004 — 2007
MMSc in Management of Technology, Management Studies, Faculty of Engineering (part-time)
Ivey Business School at Western University 2000 — 2000
Executive Program, 3-week
Queen's University 1980 — 1982
Master of Arts, Politics
University of Waterloo 1976 — 1980
M.A., Political Science
Marg Smith Consulting and Metrics Vocational Services September 2012 - Present
Workplace Safety and Insurance Board (WSIB) November 2010 - September 2012
WSIB 2004 - 2010
WSIB 2002 - 2004
WSIB 1979 - 2002
Skills
Disability Management, Vocational..., Service Delivery, Career Counseling, Management Skills..., Return to Work Planning, Rehabilitation..., Claims Management, Case Managment, Rehabilitation, Interviews, Case Management, Disabilities, Return to Work, Workers Compensation, Training
Education
Mount Allison University 1975 — 1979
Bachelor of Arts (BA), Psychology
Chop Steakhouse November 2013 - Present
Hudson's Bay Company 2011 - 2012
Workplace Safety and Insurance Board (WSIB) April 2011 - September 2011
Workplace Safety and Insurance Board (WSIB) April 2010 - September 2010
Skills
Data Analysis, Web Applications, Teamwork, Team-oriented, Customer Service, Improvisation, Comedy, Dance, Pianist, Piano Playing, Data Entry, Modeling, Performing Arts
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Computer Technology/Computer Systems Technology
Humber College 2008 — 2009
Liberal Arts and Sciences, General Studies and Humanities
Banyan solutions en santé au travail August 2010 - Present
Morneau Shepell January 2007 - July 2010
Focus on Health and Safety July 2006 - January 2007
Workplace Safety and Insurance Board (WSIB) July 1985 - February 2003
Skills
Disability Management, Vocational..., Claims Management, Rehabilitation, Disabilities, Insurance, Coaching, Disability Insurance, Health and Fitness, Occupational Claims..., Case Managment, Employee Benefits, Claim, Healthcare, Workers Compensation, Career Counseling
Education
Sheridan College of Applied Arts and Technology 2012 — 2014
Occupational Health and Safety Program, Occupational Health and Safety
Ryerson University 2008 — 2013
Occupational Health and Safety
Centennial College
Diploma, Social Work
Workplace Safety and Insurance Board (WSIB) January 2015 - Present
Workplace Safety and Insurance Board (WSIB) April 2010 - Present
Workplace Safety and Insurance Board (WSIB) October 2005 - April 2010
The Dominion of Canada General Insurance Company May 2004 - September 2005
The Dominion of Canada General Insurance Company 2002 - 2004
Skills
Human Resources, Employee Relations, Management, Policy Analysis, Timely Decision Making, Time Management, Case Managment, Project Management, Underwriting, Claims Management, Accident Benefits, Case Management, Insurance
Education
University of Toronto Mississauga 2013 — 2014
Project Management
McMaster University 1998 — 2002
Honours Batchelor of Social Sciences, Gerontology and Sociology
Georgetown District High school
Yellow Pages / Pages Jaunes – Canada December 2014 - Present
Workplace Safety and Insurance Board (WSIB) October 2013 - December 2014
D+H (formerly Davis and Henderson) July 2011 - August 2013
Delcan Corporation April 2008 - June 2011
IBM Canada Ltd July 2007 - March 2008
Spin Master Ltd. December 2006 - June 2007
Starwood Hotels & Resorts Worldwide, Inc. October 2003 - April 2004
Skills
Technical Recruiting, Sourcing, Client Relationship..., Talent Acquisition, Building Relationships, Resume Writing, Resume Mining, Hiring Practices, Hiring, Information Technology, Corporate Recruiting, Salary Negotiation, Screening Resumes, IT Recruitment, Recruiting, Onboarding, Benefits Negotiation, Resume, Applicant Tracking...
Education
Ryerson University 2004 — 2006
Bachelor of Commerce, Human Resources
Durham College 2001 — 2004
Human Resources Management
Maternity Leave October 2014 - Present
Workplace Safety and Insurance Board (WSIB) February 2014 - October 2014
Ash City July 2006 - February 2014
D+H November 2004 - July 2006
Skills
Apparel, Customer Service, Retail, Sales, Customer Retention, Sales Management, Leadership, Account Management, Microsoft Excel, Outlook, Coaching, Negotiation, Marketing, PowerPoint, Microsoft Office, Outerwear, Training, Employee Relations, Teamwork, Team Building, Time Management, Recruiting
Education
George Brown College 2003 — 2004
Human Resources
Workplace Safety and Insurance Board (WSIB) April 2014 - Present
Workplace Safety and Insurance Board (WSIB) December 2011 - March 2014
eHealth Ontario April 2011 - December 2011
Cabinet Office, Government of Ontario September 2008 - July 2010
Ministry of Labour, Government of Ontario February 2007 - September 2008
Ministry of Labour, Government of Ontario April 2006 - February 2007
Green & Chercover April 2004 - April 2006
Minister's Office, Ministry of Labour, Government of Ontario June 2002 - October 2003
Skills
Policy, Stakeholder Engagement, Program Management, Policy Analysis, Employment Law, Governance, Change Management, Government, Public Policy, Stakeholder Management, Strategic Communications, Risk Management, Strategic Planning, Performance Management, Project Management, Insurance, Public Sector, Leadership, Research, Organizational...
Education
University of Toronto - Rotman School of Management 2013 — 2013
Financial Literacy for Directors and Executives
Queen's University 2012 — 2012
Certificate in Leading Change Management
Stitt Feld Handy 2009 — 2009
Alternate Dispute Resolution
Schulich School of Business 2008 — 2008
Certificate in Management Skills
University of New Brunswick 1990 — 1999
B.A., LL.B
Oaken Financial May 2015 - Present
Skive it, Inc. May 2015 - Present
Home Trust Company June 2014 - Present
Ivey Health Sector Club October 2014 - April 2015
Yunite Inc. March 2014 - July 2014
Western Employment Resource Center September 2013 - June 2014
Chinese Student's Association September 2013 - April 2014
Western University Student Success Centre March 2013 - April 2014
Workplace Safety and Insurance Board (WSIB) May 2012 - August 2013
Skills
Social Media, Digital Marketing, Microsoft Office, Team Leadership, Marketing, Time Management, Teamwork, Media Relations, Microsoft Excel, Marketing Strategy, Customer Service, Communication, Peer Mentoring, Creative Problem Solving, Business Strategy, Team Management, SAP, SAP CRM, Cognos, Information Architecture, Information Management, Information Security...
Education
Ivey Business School at Western University 2014 — 2016
Candidate for Bachelor of Arts, Honours Business Administration (HBA)
Western University 2012 — 2014
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Workplace Safety and Insurance Board (WSIB) November 2013 - Present
Oxford College June 2013 - October 2013
Oxford College of Arts, Business and Technology October 2012 - May 2013
Government of Ontario, Ministry of Training, Colleges and Universities May 2012 - August 2012
Government of Ontario, Ministry of Health and Long-Term Care June 2011 - August 2011
Government of Ontario, Ministry of Energy and Infrastructure June 2010 - August 2010
Eli Lilly and Company May 2009 - August 2009
Education
Queen's University 2008 — 2012
Bachelor of Arts (BA) Honours, Psychology, Sociology
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Pinecrest-Queensway Community Health Centre - Employment Services July 2014 - Present
ACCLAIM Ability Management Inc. April 2011 - July 2014
City of Ottawa March 2010 - April 2011
ACCLAIM Ability Management Inc. January 2010 - June 2010
Northern Lights Canada 2008 - 2010
Causeway Work Centre 2006 - 2008
Skills
Job Search Strategies, Community Outreach, Coaching, Job Coaching, Resume Writing, Career Counseling, Social Services, Job Search, Interview Preparation, Career Development, Career Assessment, Program Development, Disability Management, Cover Letters, Mock Interviews, Public Speaking, Non-profits, Conflict Resolution, Interviews, Workshop Development, Career Management, Fundraising, Case Managment, Training, Human Resources, Nonprofits, Vocational..., Case Management, Team Building, Disabilities, Program Facilitation, Job Fairs, Resume, Personality Assessment, Motivational..., Workshop Facilitation
Education
Bishop's University
BA, Political Science
Douglas Community College 2005 — 2006
Diploma, Career Development Practitoner Program
Workplace Safety and Insurance Board (WSIB) April 2014 - Present
WSIB May 2012 - April 2014
WSIB March 2008 - June 2012
WSIB March 2007 - March 2008
St. Michael's Hospital May 2006 - March 2007
Skills
Research, Strategic Thinking, User Experience, Data Analysis, Insurance, SAS, Requirements Gathering, Business Analysis, Analysis, Policy, Management, Business Strategy, Statistics, Access, Business Planning, Public Health, Quantitative Research, User Interface Design, Business Process..., Data Management, Research Design, Health Policy, Policy Analysis, Information Architecture, Qualitative Research, Strategic Planning, Program Management
Education
University of Toronto 2005 — 2006
Master's degree, Epidemiology and Community Health
McMaster University 2000 — 2004
BHSc, Health Sciences
Workplace Safety and Insurance Board (WSIB) February 2015 - Present
Prostate Cancer Canada June 2013 - February 2015
Novella Magazine July 2014 - August 2014
Liberal Party of Canada May 2014 - July 2014
Plan Canada March 2013 - June 2013
TalentEgg Inc. February 2013 - March 2013
Queens University Geography DSC September 2011 - March 2013
Queens Lesbian and Gay Pride Committee January 2012 - May 2012
Skills
Event Planning, Public Relations, Fundraising, Leadership, Community Outreach, Public Speaking, Policy, Editing, Social Media, Organization, Strategy, Research, Nonprofits, Problem Solving, Microsoft Office, Coordinating Events, Budgets, Academic Writing, Strategic Planning, Business Strategy, Coordination, Multimedia, Photoshop, PowerPoint, Tennis, Data Entry, Data Processing
Education
Ryerson University 2013 — 2014
Post Graduate, Public Relations, Advertising, and Applied Communication
Queen's University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
IBM Canada Ltd. April 2011 - May 2014
Kohl & Frisch Limited 2009 - 2011
Skills
Infrared Thermal Imaging, Business Analysis, Process Analysis, Change Management, Contract Management
Education
Metropolitan State University 2005 — 2008
Masters, Management Information Systems
St. Cloud State University 1999 — 2003
Bachelors, Computer Networks and Applications
Metrolinx August 2015 - Present
Workplace Safety and Insurance Board (WSIB) March 2014 - August 2015
CBC June 2013 - March 2014
altisHR January 2013 - May 2013
01 Millennium Consulting May 2012 - December 2012
01 Millennium Consulting October 2011 - May 2012
Xerox Ltd. June 2007 - April 2011
Xerox May 2005 - June 2007
Skills
Technical Recruiting, Information Technology, Government, Workforce Planning, Public Sector
Education
Carleton University
BA, History
Simcoe
Simcoe
St. Clair College
International Business Administration
Workplace Safety and Insurance Board (WSIB) January 2015 - Present
Quantum Management Services Ltd. January 2014 - December 2014
Inventa September 2013 - November 2013
Inventa August 2012 - March 2013
Inventa May 2012 - August 2012
Skills
Deferred Compensation, Labor Relations, Employment Law, Personnel Management, Employee Relations, Human Resources, Time Management, New Hire Orientations, Customer Service, Recruiting, Human Resource Planning, Interviews, Applicant Tracking..., Management, Training, Talent Acquisition, HRIS, Employee Engagement, Performance Management, Screening Resumes
Education
George Brown College 2011 — 2012
Post-Graduation Certificate, Human Resource Management 2010
Carleton University 2006 — 2010
Bachelor of Arts Honours, Sociology
Workplace Safety and Insurance Board (WSIB) January 2014 - Present
Workplace Safety and Insurance Board January 2013 - January 2014
Workplace Safety and Insurance Board September 2011 - January 2013
Workplace Safety and Insurance Board May 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Editing, Coaching, Team Leadership, Time Management, Team Building, Market Research, Management, Analysis, Sales, Social Media, Event Planning
Education
McMaster University 2006 — 2011
Bachelor of Arts (B.A.), Sociology
Mentor College Private School 2002 — 2006
Ontario Secondary School Diploma
TAL Group February 2014 - August 2014
Live Assets IT Staffing Solutions September 2013 - February 2014
Workplace Safety and Insurance Board (WSIB) December 2012 - June 2013
Public Health Ontario August 2012 - September 2012
Elections Ontario September 2011 - October 2011
Ontario Ministry of the Environment June 2011 - July 2011
Ontario Clean Water Agency - Ministry of the Environment May 2010 - June 2011
Hotel Dieu Shaver Health and Rehabilitation Centre November 2009 - April 2010
Skills
Performance Management, Employee Relations, Onboarding, HRIS, Employee Engagement, New Hire Orientations, Labor Relations, Succession Planning, Benefits Administration, Talent Acquisition, Deferred Compensation, Customer Service, HR Policies, Time Management, Human Resources, Training, Interviews, Workforce Planning, Personnel Management, Employee Benefits, Organizational..., Recruiting, Screening, Technical Recruiting, Resume Writing, Job Descriptions, Agile Methodologies
Education
University of Toronto 2013 — 2015
Certificate in Business Analysis
Brock University 2006 — 2011
Bachelor of Business Administration (Honours), Concentration in Human Resource Management
RH King
Workplace Safety and Insurance Board (WSIB) July 2013 - Present
WSIB November 2011 - Present
Ministry of Community and Social Services March 2011 - November 2011
JVS Toronto August 2006 - March 2011
Horizons for Youth 2006 - 2008
Skills
Vocational..., WSIB Claims Management, Career Counseling, Job Search Strategies, Job Search, Job Coaching, Resume Writing, Career Assessment, Cover Letters, Workshops, Case Managment, Career Development, Interview Preparation, Vocation, Workshop Facilitation, Mock Interviews, Case Management
Education
University of Toronto 1999 — 2004
B.A., Employment Relations
College of Vocational Rehabilitation Canada 2012 — 2013
CVP, Vocational Rehabilitation Counseling/Counselor
Vocational rehabilitation association 2012 — 2012
RRP, Vocational Rehabilitation Counseling/Counselor
Seneca College of Applied Arts and Technology 2012 — 2013
vocational rehabilitation, Vocational Rehabilitation Counseling/Counselor
Institute of Career Certification 2010 — 2010
CMP, Career Managment Professional
George Brown College 2008 — 2008
C.E.I.S., Career and Employment Info Specialist
Cedarbrae C.I. 1994 — 1999
ossd
Workplace Safety and Insurance Board (WSIB) January 2014 - Present
Insurance Corporation of British Columbia February 2013 - December 2013
RBC January 2006 - January 2013
Skills
QTP, WinRunner, TestPartner, Quality Assurance, System Testing, User Acceptance Testing, Test Automation, Quality Center, Test Strategy, Software Quality..., SDLC, Test Management, Regression Testing, Testing, Test Director, Agile, Test Planning, Test Cases, XML, Visual Basic, Regression, Software Configuration..., Defect Tracking, ETL, Visio, PL/SQL, Integration, Agile Methodologies, Business Requirements, Waterfall, Software Project..., Manual Testing, Requirements Analysis, CMMI, Requirements Gathering, Project Management, Business Analysis, Release Management, LoadRunner, Agile Project Management, PMP, DB2, Data Warehousing, Scrum, PMO, SOA, Systems Analysis, RUP, Mainframe, Oracle
Education
Madurai Kamaraj University 2000 — 2003
MCA, Computers
Sri Venkateswara University 1997 — 2000
B.Com, Commerce
Zeidler Partnership Architects November 2014 - Present
Ontario Professional Planners Institute November 2013 - May 2014
Heenan Blaikie LLP July 2008 - June 2013
Canadian Card Systems Inc. 2004 - 2006
Workplace Safety and Insurance Board (WSIB) 1999 - 2003
Skills
Sponsorship, Event Management, Corporate Events, Nonprofits, Outlook, Customer Service, Marketing, Meeting Planning, Public Relations, Advertising, Budgets, Business Development, Corporate Communications, Event Planning, Management, Marketing Communications, Microsoft Office, PowerPoint, Research, Social Media, Social Media Marketing, Social Networking, Strategic Planning
Education
Centennial College
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
Skills
Sales Management, Marketing Management, Consumer Products, Member of Toastmasters, Operations Management, Strategic Planning, Marketing, Marketing Strategy, Leadership Development, Management, Business Development, Public Speaking, Leadership, Strategy, Business Strategy
Education
University of Toronto - Rotman School of Management 2014 — 2016
Executive Master of Business Administration (M.B.A.) candidate, Business Administration, Management and Operations
Cornell University - Johnson Graduate School of Management 2013 — 2013
Strategic Management Certificate Program, Business Strategy: Achieving Competitive Advantage
Humber College 2009 — 2009
Sales and Marketing, Sales and Marketing
Medina College 2002 — 2005
Masters of Nursing, Master of Arts in Nursing
University of the Philippines 1992 — 1995
Bachelor of Science, Business Economics
Xavier University (PH) 1988 — 1992
High School
Xavier University (PH)
Centennial College January 2013 - Present
Centennial College July 2008 - Present
Workplace Safety and Insurance Board (WSIB) May 2005 - July 2008
Skills
High Level Of Accuracy, Employee Relations, Payroll Taxes, Employment Contracts, Accurate Data Entry, Customer Service, Record of employment, CRA regulations, Organization, Multi Tasking, self confidence, Student Advising, Innovation, Collaboration, Continuing Education, Higher Education, Student Support, Faculty Support, Leadership, Recruiting, Payroll, Courses, Leadership Development, Research, Microsoft Office, Building Relationships, Human Resources, Adult Education, Critical Thinking, Self-confidence, Coaching, Organizational..., Teamwork, Workshop Facilitation, Employee Training, Project Planning, Time Management, Organizational..., Policy
Education
Centennial College 2005 — 2007
Diploma, Business
Canadian Payroll Association
Payroll Compliance Practitioner
Morneau Shepell August 2009 - March 2013
Morneau Shepell January 2007 - August 2009
Morneau Shepell April 2004 - January 2007
EDS Group December 2002 - April 2004
World Financial January 2001 - December 2002
Toyota Credit Canada September 1999 - December 2000
Workplace Safety and Insurance Board (WSIB) January 1998 - August 1999
Quality Underwriting Services Ltd. February 1996 - April 1997
Skills
Customer Service, Microsoft Excel, Outlook, Employee Benefits, Time Management, Management, Payroll, Human Resources
Education
CEBS (Certified Employee Benefits Specialist)
(GBA - RPA and CMS)
Humber College
PPAC 1
Marien Ngouabi University, Faculty of Law
Private and Judiciary Law
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Bell March 2014 - March 2015
Liburdi Automation Inc November 2012 - June 2013
BlackBerry (Research In Motion) May 2007 - June 2012
Thermo Fisher Scientific December 2004 - January 2007
Thermo Electron March 2004 - December 2004
Thermo Electron October 2001 - May 2004
Thermo Electron / CRS Robotics July 1999 - October 2001
MDS AutoLab October 1996 - July 1999
MDS AutoLab June 1998 - January 1999
Skills
Quality Assurance, Lean Manufacturing, Testing, Cross-functional Team..., Manufacturing, Project Management, Program Management, Integration, Continuous Improvement, Process Improvement, Product Development, Operations Management, Quality Management, Automation, Change Management, Kaizen, ISO, 5S, Software Documentation, Team Leadership, Team Management, Strategic Planning, Cost Reduction/Avoidance, Robotics, Software Development, Business Process..., KPI implementation, Agile Methodologies, Inventory Management, Materials Management, System Integration..., Procurement, Engineering Management, Contract Manufacturing, Supply Management, Warehouse Management, Electronics, SAP, Global Staff Management, Executive Reporting, Mentoring, Operating Budgets, Capital Budgeting, Certified Project..., International Logistics, Hoshin, PMBOK, Software Development..., Information Technology, NPI Management
Education
Ryerson University 2000 — 2003
Certificate
Humber College 1990 — 1993
Technologist
Blakelock
Workplace Safety and Insurance Board (WSIB) June 2013 - Present
Great Blue Heron Casino October 2011 - June 2013
Great Blue Heron Charity October 2012 - January 2013
IQT, Ltd August 2008 - July 2011
Dr. Berstein Health & Diet Clinics February 2008 - August 2008
Durham Contact Centre August 2007 - February 2008
Skills
Employee Relations, Human Resources, Recruiting, Benefits Administration, New Hire Orientations, Employment Law, Management, Performance Management, Onboarding, HRIS, HR Policies, Coaching, Labor Relations, Organizational..., Change Management, Employee Benefits, Customer Service, Call Centers, ADP Payroll, Deferred Compensation, Interviews, Leadership, Personnel Management, Employee Engagement
Education
Durham College 2009 — 2012
French Language Certificate, 4.41
Durham College 2004 — 2007
Human Resources Management
Trent University
Bachelor of Business Administration (B.B.A.), Human Resources
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
Ontario Ministry of Training, Colleges and Universities April 2013 - March 2014
Munich Re October 2010 - January 2013
MPAC (Governed by Ontario's MPAC Act and an Ontario Ministry of Finance appointed board) December 2001 - September 2010
Manulife Financial March 2007 - March 2007
eLearning Initiatives for Education Inc. September 2000 - November 2001
Ontario Ministry of Community Safety and Correctional Services (Centre of Forensic Sciences) April 2001 - June 2001
Lyte Inc. January 2000 - August 2000
Nortel Networks June 1994 - December 1999
Sears Canada February 1986 - May 1994
Skills
SDLC, Requirements Gathering, Requirements Analysis, Agile Methodologies, RUP, Team Building, Reinsurance, Project Management, PL/SQL, Business Analysis, Business Process Design, Process Analysis, Business Process..., Change Management, BPMN, Business Process..., Business Process..., Visio, Written Communication, Mentoring, Workshop Facilitation, Documentation and..., Client Relations..., Business Process, Business Requirements, Integration, User Acceptance Testing, MS Project, Stakeholder Management, Oracle, Microsoft Project
Education
Ryerson University 1980 — 1984
BBM, Business and Business Systems
Workplace Safety and Insurance Board (WSIB) November 2000 - Present
MC Warren & Associates June 1998 - January 2000
Workers' Compensation Board of Ontario January 1993 - June 1998
Eatons March 1982 - January 1993
Skills
Health & Safety, Process Improvement, Program Management, Business Analysis, Leadership, Public Speaking, Governance, Change Management, Team Building, Business Process..., Team Leadership, Project Planning, Analysis, Management, Project Management, Budgets, Coaching, Performance Management, Strategic Planning, Vendor Management, Six Sigma
Education
Fanshawe College 2003 — 2003
Certificate - Health & Safety
Fanshawe College 1978 — 1981
Business, Marketing
Sir Adam Beck Secondary School 1973 — 1978
University of Waterloo
University of Waterloo
University of Waterloo
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
Greater Toronto Airports Authority August 2013 - August 2014
Canadian Tire Corporation July 2005 - August 2013
Clarity Systems October 2008 - March 2009
Sobeys Inc November 2004 - June 2005
OLG June 2002 - June 2004
Leitch Technology August 2001 - February 2002
IMAX August 2001 - February 2002
McNeil Consumer Healthcare April 2001 - June 2001
Beamscope Canada Ltd October 1999 - March 2001
Skills
SDLC, PMO, Requirements Analysis, Vendor Management, Business Analysis, Project Delivery, Project Planning, Project Finance, Project Management, Problem Solving, PMP, Consulting, Software Project..., Program Management, Strategy, Management, Analysis, Solution Architecture, Leadership, Process Improvement, Telecommunications, Project Portfolio...
Education
University of Toronto - Rotman School of Management 1993 — 1996
MBA
ESCP Europe 1995 — 1995
MBA
University of Waterloo
BMath, Computer Science
Aware360 Ltd. June 2015 - Present
Aware360 August 2013 - Present
Self employed July 2013 - Present
WSIB (Workplace Safety and Insurance Board) September 2013 - May 2014
Alberta Health Services March 2013 - July 2013
Alberta Health Services September 2011 - March 2013
Workplace Safety and Insurance Board (WSIB) May 2011 - August 2011
Salesforce March 2011 - August 2011
The CIO Summit® 2005 - March 2011
Purolator Courier September 2005 - January 2010
Skills
IT Strategy, Business Strategy, Business Process..., Project Management, Executive Management, Business Transformation, Cloud Computing, Salesforce.com, Vendor Management, Requirements Analysis, Process Improvement, Leadership, Change Management, Business Analysis, Sales, Integration, Program Management, Software Project..., Business Process, Outsourcing, Enterprise Software, Enterprise Architecture, Project Portfolio..., Governance, Business Intelligence, IT Management, Organizational..., Cross-functional Team..., ITIL, Team Leadership, SaaS, Management Consulting, IT Service Management, SDLC, Strategy, Project Planning, PMP, Consulting, Public Speaking, Strategic Planning, ERP, CRM, Professional Services, PMO, IT Operations, Solution Architecture, Information Technology
Education
ESADE Business & Law School 1981 — 1982
PIM, Business
McGill University 1980 — 1982
MBA, International Finance
University of New Brunswick 1976 — 1980
BSC(CS), Computer Science
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
Adastra September 2012 - August 2014
Adastra March 2012 - July 2012
Adastra June 2011 - December 2011
Sun Life Financial of Canada February 2011 - May 2011
Ministry Of Education July 2010 - January 2011
Bank Of Montreal 2008 - July 2010
CGI Inc 2004 - 2008
AT & T / All Stream 2000 - 2003
BOC 1998 - 1999
Skills
ETL, Data Modeling, Informatica, Data Warehousing, Business Intelligence, Ab Initio, Datastage, DB2, SQL, Quality Assurance, Data Marts, Databases, Erwin, Integration, Microsoft SQL Server, Requirements Analysis, SDLC, Systems Analysis, Unix, Unix Shell Scripting, User Acceptance Testing
Education
Philippine Christian University 1989 — 1992
Workplace Safety and Insurance Board (WSIB) July 2013 - March 2015
GlaxoSmithKline October 2009 - June 2013
Bell Canada November 2006 - July 2008
Bell Canada January 2005 - November 2006
Skills
Project Delivery, Telecommunications, Integration, Management, Strategy, Program Management, Vendor Management, Financials, Process Improvement, Strategic Financial..., Project Portfolio..., Project Planning, PMO, Service Delivery, Project Management, Budgets, Business Intelligence, Business Analysis, Data Conversion
Education
University of Toronto - Rotman School of Management 1993 — 1995
MBA
Queen's University 1985 — 1989
B.Sc., Elec. Engineerg
Workplace Safety and Insurance Board (WSIB) May 2014 - Present
WSIB September 2007 - July 2014
Halton Regional Police Service September 2004 - September 2007
Toronto Board of Trade September 2001 - September 2004
Skills
Digital Photography, Writing, Editing, Interviewing, Internal Communications, Media Relations, Corporate Communications, Public Speaking, Press Releases, Strategic Communications, Photoshop, Marketing Communications, Research, Photography, Magazines, Speech Writing, Fundraising, Copy Editing, Blogging, Crisis Communications, Policy, Event Planning, Social Media, Copywriting, Newsletters, Non-profits, Social Networking, Creative Writing, SEO, Strategic Planning, Journalism, Public Relations, Interviews, Event Management, Nonprofits, Web Content Management, Advertising, Strategy, Corporate Social..., Social Media Marketing, Community Outreach, Politics, Publications, Website Development, Web Content, Report Writing, Employee Engagement, Stakeholder Engagement, Integrated Marketing, Feature Articles
Education
Carleton University
Bachelor of Journalism, Journalism
University of Alberta
Literary Translation, French Language and Literature
Allianz Global Assistance June 2015 - Present
Honda Canada Finance Inc. April 2014 - March 2015
TD February 2013 - December 2013
IBM September 2012 - December 2012
RBC July 2012 - September 2012
Workplace Safety and Insurance Board (WSIB) December 2011 - May 2012
McCain Foods January 2011 - June 2011
McCain Foods July 2010 - December 2010
eHealth Ontario 2005 - 2009
Skills
Cisco Technologies, VoIP, Cisco Call Manager, Unified Communications, Infrastructure, Networking, WAN, Cisco Networks, Cisco Voice, Data Center, Switches, Telecommunications, SIP, UCCE, CVP Call Studio v.10.1, EIGRP, VPN, LAN-WAN, Routing, CCNP, QoS, CCNA, Network Engineering, Cisco IOS, MPLS, Routers, Cisco Routers, PMO and Vendor..., Network Design, CiscoWorks, Wireless Networking, Network Architecture, Microsoft Exchange, Cisco Prime Suite 8.x..., Cisco Operations..., Cisco SIP Proxy (CUSP)..., Cisco Border Element..., ICM v.10.1, Finesse v.10.1, CUIC Dashboard v.10.1, Verint Call Recording..., Workforce Management, Quality Monitoring, Cisco Jabber v.9.7, SQL
Education
DeVry Institute of Technology
Information Technology, Data Networks
Workplace Safety and Insurance Board (WSIB) August 2015 - Present
Laura Grice - Freelance Communications January 2014 - Present
Canada Health Infoway November 2011 - April 2013
MSL Canada August 2007 - September 2010
iQ Communications Inc. January 2003 - August 2007
Skills
Media Relations, Internal Communications, Writing, Corporate Communications, Marketing Communications, Strategic Communications, Public Relations, Social Media, Project Management, Strategic Planning, Editing
Education
Carleton University
Bachelor, Journalism
Workplace Safety and Insurance Board (WSIB) July 2015 - Present
Workplace Safety and Insurance Board (WSIB) October 2014 - July 2015
Service Canada December 2013 - October 2014
Citizenship and Immigration Canada October 2013 - December 2013
Service Canada April 2013 - October 2013
Canada Border Services Agency 2011 - March 2013
Toronto District School Board September 2006 - December 2010
Skills
Government, Policy Analysis, Conflict Resolution, Risk Assessment, Policy, Public Administration, Public Speaking, Data Analysis
Education
The University of Ontario, Institute of Technology 2006 — 2010
Honours Bachelor of Arts, Criminology
Durham College 2001 — 2003
College Diploma, Police Foundations
Workplace Safety and Insurance Board (WSIB) August 2015 - Present
BlackBerry February 2011 - August 2015
BlackBerry January 2010 - February 2011
IESO September 2008 - December 2008
Hydro One January 2008 - April 2008
Skills
Load Testing, LoadRunner, Scripting, Performance Testing, Test Automation, Perl, VBScript, Stress / Tourture..., Java, Data Analysis, Multi Tasking, Databases, SQL, Shell Scripting
Education
McMaster University 2013 — 2016
Bachelor of Technology (B.Tech.), Computing and Information Technology
Sheridan College 2007 — 2010
Associate's degree, Computer Science
CIBC January 2014 - April 2015
Bank of America November 2010 - July 2013
Ontario Public Service November 2007 - February 2010
Justice Technology Services November 2008 - December 2009
Ministry of Transportation November 2007 - May 2008
CIBC January 2007 - August 2007
CIBC August 2004 - August 2006
Hudson's Bay Company January 2004 - July 2004
Direct Energy August 2003 - December 2003
Workplace Safety and Insurance Board (WSIB) September 2001 - May 2003
Skills
Business Analysis, Business Process Mapping, Requirements Gathering, Enterprise Data..., Information Architecture, Business Architecture, Full SDLC, RUP Methodologies, Integration, Enterprise Architecture, Project Management, Business Process, Vendor Management, MS Project, Requirements Analysis, Visio, Data Warehousing, Business Requirements, Business Intelligence, SDLC, Software Documentation, PMO, User Acceptance Testing, Strategy, Management, Project Portfolio...
Education
Fanshawe College 2000 — 2001
Business Admin
The University of Calgary 1983 — 1984
International Business, Trade, and Tax Law
Workplace Safety and Insurance Board (WSIB) May 2014 - Present
WSIB January 2013 - May 2014
Canadian Tire Corporation April 2009 - January 2013
Canadian Tire Corporation August 2007 - April 2009
Canadian Tire Corporation March 2005 - August 2007
ClientLogic September 2003 - March 2005
CIBC July 2000 - October 2002
Skills
Internal Communications, Performance Management, Human Resources, Employee Relations, Communications Planning, Coaching, Recruiting, Communication Training, Strategic Communications, Event Management, Internal & External..., Stakeholder Engagement, Time Management, Employer Branding, Marketing Communications, Crisis Communications, Corporate Communications, Media Relations, Crisis Management, Workshop Facilitation, Talent Management, Customer Service, Speech Writing, Advertising, Team Leadership, Project Management, Event Planning, Copywriting, Intranet, Organizational..., Management, Reputation Management, Corporate Social..., Employee Engagement, Newsletters, Organizational..., Public Relations, Social Media, Editing, Social Media Marketing, Leadership, Marketing Strategy, Blogging, Press Releases, Strategic Planning, Web Content Management, Retail, Succession Planning, Marketing, Onboarding
Education
George Brown College
Certificate, Editing
Seneca College of Applied Arts and Technology
Post-diploma Certificate, Human Resources
University of Toronto - University College
B.A., Art History
Citizens Property Insurance Corporation October 2013 - December 2014
Guidewire Software October 2012 - September 2013
Workplace Safety and Insurance Board (WSIB) 2013 - 2013
blue 2.0 October 2011 - August 2012
CN 2012 - 2012
CN 2012 - 2012
Affiliated Computer Services April 2011 - August 2011
Meridian Technologies January 2010 - March 2011
Hughes Telematics, Inc. May 2008 - October 2008
Aaron Rents, Inc. May 2006 - August 2007
Skills
WebSphere Message Broker, SDLC, Message Broker, SOA, SQL, Web Services, Integration, Java Enterprise Edition, ESB, JMS, Middleware, Business Process Design, PolicyCenter 7
Education
Georgia Institute of Technology 2004 — 2009
Bachelors of Science, Computer Science
University of North Florida 2010 — 2010
Project Managment
Deloitte Canada May 2014 - July 2014
Workplace Safety and Insurance Board (WSIB) May 2013 - August 2013
Crescent School January 2009 - September 2012
Skills
Time Management, Microsoft Office, Data Analysis, Alumni Relations, Problem Solving, Database Administration, Volunteer Management, Stewardship, Public Speaking, Fast Learner, Databases, Data Mining, Annual Giving, Teamwork, Decision Making, QuickBooks, Fundraising, Prospect Research, Financial Accounting, Financial Analysis, Tax Preparation, Tax Accounting, Tax Compliance, Leadership
Education
Ivey Business School at Western University 2015 — 2015
Graduate Diploma in Accounting, Accounting
Ivey Business School at Western University 2013 — 2015
Bachelor of Arts (B.A.), Honors Business Administration
The University of Western Ontario 2011 — 2013
Bachelor of Arts (B.A.), Honors Specialization in Political Science
Crescent School 2001 — 2011
OSSD
Sterling Hall School 1997 — 2001
Workplace Safety and Insurance Board (WSIB) January 2015 - May 2015
Just Energy February 2013 - January 2015
Sears Canada February 2012 - February 2013
TLC Vision December 2006 - May 2011
Skills
Process Improvement, Call Centers, Customer Service, Team Leadership, Project Management, Healthcare, Change Management, HIPAA, Call Center, Analytics, Microsoft Office, Time Management, CRM, Leadership, Analytic Reporting, Long-term Customer..., Sales, SAP ERP, Employee Training, Vendor Management, Analysis, Performance Management, Customer Satisfaction, Superior organizational..., excellent written and..., SAP HR
Education
Humber College 1998 — 2000
Business Administration
Workplace Safety and Insurance Board (WSIB) July 2013 - Present
Waterloo Regional Police Service May 2000 - July 2013
Conestoga College Institute of Technology and Advanced Learning 2007 - 2007
Skills
Criminal Justice, Evidence, Police, Crime Prevention, Criminal Investigations, Enforcement, Firearms, Community Policing, Private Investigations, Patrol, Public Safety, Investigation, Law Enforcement, Executive Protection, Law Enforcement..., Interrogation, Emergency Management, Field Training, Policy
Education
Brock University 2006 — 2008
Bachelor of Education (B.Ed.), Adult Education
Ontario Police College 2000 — 2000
Basic Constable Training Certificate
University of Waterloo 1995 — 2000
Bachelor of Arts (B.A.), Political Science
University of Ulster 1997 — 1998
Northern Ireland
Mallins Law February 2012 - Present
Workplace Safety and Insurance Board (WSIB) October 2010 - February 2012
Ministry of Attorney General July 2008 - December 2009
Mark S. Taborowski April 2006 - July 2008
Skills
Customer Service, Administrative..., Legal Administration, Data Entry, Accounts Payable, Accounts Receivable, Organization Skills, Interpersonal Skills
Education
Ryerson University 2005 — 2010
Various Courses in Justice Studies
Humber College 2001 — 2004
Law Clerk Program
The Sheridan College Institute of Technology and Advanced Learing 1999 — 2001
Law and Security - Loss Administration Program
Workplace Safety and Insurance Board (WSIB) October 2014 - Present
Ontario Public Service July 2014 - October 2014
Ontario Ministry of the Attorney General July 2012 - July 2014
Ontario Public Service August 2011 - July 2012
Ryerson University September 2009 - March 2012
Infonex Inc. January 2009 - July 2009
Skills
Policy, Research, Government, Event Planning, Program Management, Public Policy, Strategic Planning, Editing, Grant Writing, Social Media, Qualitative Research, Policy Analysis, Strategy, Strategic Communications, Analysis, Event Management, Project Management, Writing, Blogging, Newsletters, Copywriting, Stakeholder Engagement, Intercultural..., Data Analysis, Employee Relations, Microsoft Office, Diversity, Social Networking, Speech Writing, Program Evaluation, Politics, International..., Digital Marketing, Digital Strategy
Education
Queen's University 2004 — 2008
BAH, History and International Development
Bader International Study Centre 2004 — 2005
First Year International Study Abroad Program
Ryerson University 2009 — 2010
MA, Public Policy and Administration
University of Toronto
Certificate in Digital Marketing Management
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
Dan Lawrie Insurance Brokers June 2013 - April 2014
CAA South Central Ontario February 2011 - May 2013
Dalton Timmis Insurance Group May 2008 - February 2011
Skills
Insurance, Sales, Account Reconciliation, Account Management, Payment Systems, Health & Safety, Personal Lines Auto, Payroll Analysis, Payroll
Education
Mohawk College 2006 — 2008
Insurance Diploma - 2 Year, Insurance
Mohawk College 2004 — 2006
Motive Power Techniques- Automotive Technician
Workplace Safety and Insurance Board (WSIB) July 2015 - Present
DESIGNCORP International 2013 - 2014
Garda World 2011 - 2013
Lifemark Health Centre 2008 - 2010
Humber College 2008 - 2008
Coach 2007 - 2008
Resolve Corporation 2002 - 2004
Skills
Customer Service, Time Management, Data Entry, Office Administration, Microsoft Word, Microsoft Office, Recruiting, Outlook, Sales, PowerPoint, Teamwork, Social Media, Administration, Clerical Work, Spanish
Education
George Brown College
Associate’s Degree, Business Administration - Human Resources
Disaster Heroes by Suzanne Bernier April 2015 - Present
SB Crisis Consulting January 2012 - Present
George Brown College March 2009 - Present
Justice Institute of British Columbia January 2012 - Present
Eastern Ontario Fire Academy September 2013 - Present
Toyo University July 2015 - July 2015
Rutgers Business School June 2015 - June 2015
Workplace Safety and Insurance Board (WSIB) October 2013 - March 2015
Toronto Hydro-Electric System Ltd. September 2009 - December 2011
Workplace Safety & Insurance Board July 2005 - September 2009
Skills
Emergency Management, Business Continuity, Preparedness, Government, Business Continuity..., Emergency Planning, Exercises, Program Management, Crisis Communications, Crisis Management, Training, Contingency Planning, Disaster Response, Incident Command, Leadership, Disaster Recovery, Project Planning, Policy, Risk Assessment, Media Relations, Public Speaking, Public Safety, Emergency Services, Management, Investigation, Public Relations, First Responder, Fire Management, Security Management, Workshop Facilitation, Protection, Private Investigations, Security, Speech Writing, Program Development, Governance, Strategic Communications, Critical Infrastructure..., Exercise Design, Public Policy, Community Outreach, Volunteer Management, Community Development, Report Writing, Nuclear Safety, Exercise Instruction, Strategic Media..., Social Media, Emerging Infectious..., Pandemic Planning
Education
Cambrian College 1986 — 1988
Journalism, Journalism
Disaster Recovery Institute (DRI) 2004 — 2004
Business Continuity Management for Advanced Professionals
Mid-Atlantic Center for Emergency Management 2015 — 2015
Complex Attacks Situational Awareness and Response (CASAR) course, Crisis/Emergency/Disaster Management
CANADIAN LAND FORCE COMMAND AND STAFF COLLEGE 2001 — 2001
Domestic Operations
CANADIAN EMERGENCY PREPAREDNESS COLLEGE 1998 — 1998
Emergency Site Management, Emergency Operations Centre Management, Emergency Public Information
The Hospital for Sick Children June 2008 - Present
University Health Network April 2015 - June 2015
The Home Depot January 2014 - May 2014
Workplace Safety and Insurance Board (WSIB) December 2013 - January 2014
Oxford Properties Group November 2013 - November 2013
Canadian Blood Services May 2013 - August 2013
Bains Barristers 2011 - 2011
Skills
strong communication &..., good administrative and..., highly organised, diplomatic and objective, trustworthy and discreet, Teamwork, Commercial Awareness, PowerPoint, Hospitals, Healthcare, Non-profits, Internal Communications, Human Resources, Software Documentation, Supervisory Skills, Employee Relations, Conflict Resolution, Interpersonal Skill, Interpersonal Leadership, Scheduling Management, Corporate Communications, Public Relations, Human Resource..., Client Service Oriented, Organization, Multi Tasking, Flexibility, Training, Dependable Team Player, Windows, Microsoft Office, SAP, Microsoft Excel, mic, Vlookup, Reporting & Analysis, Research, Administrative..., Employee Benefits, HRIS, Customer Service, Critical Thinking, Interviews, Recruiting, Time Management, Leadership, Performance Management, Policy
Education
Humber College 2012 — 2013
Human Resource Management Certificate, Human Resources Management/Personnel Administration, General
York University 2006 — 2011
Bachelor of Arts (B.A.), Political Science and Government, Honors BA
Workplace Safety and Insurance Board (WSIB) May 2014 - Present
Public Services Health and Safety Association March 2011 - May 2014
WSIB September 2008 - April 2010
Ministry of Labour (Ontario) January 2007 - September 2007
WSIB June 1996 - December 2006
Skills
Ergonomics, Occupational Health, Disability Management, Policy, Risk Assessment, Workplace Safety, Safety Management..., Accident Investigation, Training, Program Management, Industrial Hygiene, Hazard Recognition, Return to Work, Return to Work Programs, Claims Management, WSIB, Emergency Management, Industrial Safety, EHS, Workers Compensation, Safety Training, Auditing, Training Delivery, Investigation, Safety Auditing, Human Factors, Construction Safety, Hazard Analysis, Fire Safety, Behavior Based Safety, Incident Investigation
Education
Ryerson University 2000 — 2003
Certificate, OH&S
University of Guelph
Bachelor of Science, Human Kinetics
Payworks Payroll Services Canada April 2015 - Present
Workplace Safety and Insurance Board (WSIB) September 2014 - December 2014
The Westhill March 2013 - August 2013
Cognitive Psychology Lab September 2012 - April 2013
Canadian Mental Health Association June 2012 - January 2013
Relationship Research Lab September 2011 - September 2012
Guess? April 2010 - January 2011
Mount Sinai Hospital, Toronto June 2009 - August 2009
Mount Sinai Hospital, Toronto June 2008 - August 2008
Skills
Teamwork, Boolean Searching, Microsoft Office, Critical Thinking, Public Speaking, Human Resources, SPSS, PowerPoint, Microsoft Excel, Customer Service, Interviews, Time Management, Microsoft Word, Data Analysis, Employee Relations, Community Outreach, Team-oriented, Customer Satisfaction, WSIB, Recruiting, Leadership, Microsoft Project, Accounts Receivable, Accounts Payable, Payroll, Social Services, Statistics, HRIS, OH&S, Communication, Administration, Organizational..., Talent Management, Talent Acquisition, Data Entry, Employee Engagement, Personnel Management, HR Policies, Project Management, Sourcing, Direct Sales, Solution Selling
Education
George Brown College 2013 — 2014
Post-Graduate Certificate, Human Resources Management
University of Waterloo 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Lakefield College School 2005 — 2009
Workplace Safety and Insurance Board (WSIB) May 2015 - Present
Workplace Safety and Insurance Board (WSIB) January 2014 - May 2015
Mainstay Housing May 2012 - January 2014
Mainstay Housing September 2011 - May 2012
Pizzaville Call Centre December 2007 - May 2012
Progress Place September 2010 - May 2011
Greater Toronto Airports Authority May 2008 - August 2008
Greater Toronto Airports Authority May 2007 - August 2007
Skills
Plannning, Mental Health, Google Groups, Interviews, Case Management, Crisis Intervention, Social Services, Case Management Services, Counseling Psychology, Program Development, Treatment, Program Evaluation, Psychological Assessment
Education
Ryerson University
Bachelor of Social Work (BSW), Bachelor of Social Work (BSW) minor in Psychology
Workplace Safety and Insurance Board (WSIB) February 2014 - Present
Covenant House Toronto February 2012 - Present
Build Toronto 2009 - Present
Space Database Inc. June 2008 - Present
Upper Canada College January 2006 - May 2009
Morguard 2007 - 2009
Cadillac Fairview 2000 - 2005
ICSC January 2001 - December 2002
Ontario Teachers' Pension Plan 1994 - 2000
Skills
Real Estate, Investments, Leases, Commercial Real Estate, Asset Management, Shopping Centers, Business Strategy, Corporate Real Estate, Location Intelligence, Disposition, Real Estate Economics, Real Estate Development, Tenant, Property, Portfolio Management, Lease Negotiations, Real Estate Transactions, Landlords, Lease Administration, Due Diligence, Property Management, Contract Negotiation, Investment Properties, Dispositions, Team Leadership, Team Management, Corporate Finance, Leadership, Team Building, Teamwork, Investment Strategies, Real Estate Financing, Venture Financing, New Business Development, Corporate Social..., Corporate Communications, Financial Reporting, Strategic Planning, Negotiation, Management, Budgets, Valuation, Financial Analysis, Mentoring, Strategy, Cross-functional Team..., Mergers & Acquisitions
Education
Queen's University 1976 — 1980
BSC Engineering
Michael Power 1971 — 1976
Workplace Safety and Insurance Board (WSIB) August 2015 - Present
Workplace Safety and Insurance Board (WSIB) August 2013 - July 2015
Iovate Health Sciences January 2012 - August 2013
TELUS 2012 - 2012
Upper 49th Imports April 2010 - September 2010
GNC August 2007 - April 2010
Skills
Leadership, Marketing, Business Analytics, Brand Management, Digital Marketing, Sales, Market Research, Social Media, Sports Marketing, Statistical Data..., Real Estate Investor, Sports Analysis, Social Media Marketing, Professional Mentoring, Advertising, Sports Nutrition, Finance, Customer Service, Mentoring, Insurance, Microsoft Office, Time Management, Management, Event Planning, Microsoft Excel, Teamwork, Analysis, Strategy, Communication, Marketing Strategy, SAS, R, SPSS
Education
Queen's University 2015 — 2016
Master of Management Analytics Candidate - Class of 2016
McMaster University 2007 — 2011
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
Workplace Safety and Insurance Board (WSIB) October 2012 - Present
Lutherwood April 2010 - October 2012
Pioneer Youth Services February 2010 - April 2010
Avalon Horizons Program March 2009 - March 2010
Family and Children's Services June 2009 - September 2009
St. Peter's Catholic School / YMCA March 2009 - June 2009
Toyota Motor Manufacturing November 2004 - May 2008
Skills
Public Speaking, Case Management, Customer Service, Counseling, Mental Health, Social Services, Non-profits, Problem Solving, Coaching, Microsoft Office, Community Outreach, Mentoring, Teaching, Employee Relations, Team Building, Team Leadership, Counselling, Resume Writing, Interviewing, Psychology, Crisis Intervention, Conflict Resolution, Leadership Development, Case Managment, Career Development, Counseling Psychology, Interviews, Nonprofits, Recruiting, Workshop Facilitation
Education
Felician College 1999 — 2003
Bachelor of Arts Degree, Psychology
Mohawk College
Workplace Safety and Insurance Board (WSIB) October 2013 - Present
Health Canada March 2012 - October 2013
CPI Corp. December 2008 - February 2012
Industry Canada February 2008 - December 2008
Skills
Software Installation, Windows XP, VPN, Windows Server, Routers, Troubleshooting, Operating Systems, Printers, Switches, Active Directory, Computer Hardware, Windows 7, Technical Support, Training, Help Desk Support, IT Management, Disaster Recovery, Network Administration, Lotus Notes, Microsoft Office, Team Building, Team Leadership, System Administration, SharePoint, Software Documentation, Customer Service
Education
Algonquin College of Applied Arts and Technology 2001 — 2004
Diploma, Network Specialist
Workplace Safety and Insurance Board (WSIB) November 2014 - Present
Marc J. Plouffe Massage Therapy and Acupuncture 1998 - Present
Manulife Financial 2009 - November 2014
ENCON Group Inc. 2008 - 2009
Heart and Stroke Foundation 2007 - 2008
Sun Life Financial 2006 - 2007
Ottawa Professional Therapy Centre 1998 - 2006
College of Massage Therapists of Ontario 2000 - 2005
CDI College, International Academy of Massage, Collège Algonquin College 1999 - 2004
Skills
Health Care..., Conflict Resolution, Ergonomics, Disability Claims..., Return to Work Programs, Conflict Facilitation, Health & Safety..., Disability Management, Health Risk Management, Health Insurance, Disability Insurance, Occupational Health, Registered Massage..., Acupuncture, Therapeutic Massage, Fitness, Training, Leadership, Healthcare, Treatment, Pain Management, Rehabilitation, Wellness, Healing, Prevention, Sports Injuries, Stress, Wellness Coaching, Holistic Health, Stress Management, Health Promotion, Insurance, Coaching
Education
VRA Canada 2014 — 2014
Designation, Registered Rehabilitation Professional
E.K. Gillin & Associates Inc
Certificate, Certified Ergonomic Specialist (graduated 2012)
Charles Sturt University
Bachelor's degree, Health Science (graduated 2005)
The Open International University for Complementary Medicines
Doctorate, Acupuncture (graduated 2000)
Sutherland-Chan School and Teaching Clinic
Diploma, Massage Therapy (2200 hour program) (graduated 1998)
Cambrian College
Diploma of Commerce (3-year bilingual), with specialization in Marketing (graduated 1994)
École Secondaire MacDonald Cartier 1989 — 1990
Collège Notre-Dame 1988 — 1989
Workplace Safety and Insurance Board (WSIB) October 2000 - Present
GenFast 1998 - 2000
John Forsyth Shirt Company 1996 - 1998
Skills
Leadership, Team Building, Disability Management, Occupational Health, Public Policy, Human Resources
Education
Conestoga College 1989 — 1992
Nursing Diploma (RN), Registered Nursing/Registered Nurse
Workplace Safety and Insurance Board (WSIB) October 2014 - Present
Deloitte February 2011 - October 2014
Roche Services Holdings Ltd. July 2008 - April 2010
Ernst & Young September 2006 - June 2008
Deloitte August 2003 - August 2006
Skills
IFRS, Big 4, Financial Audits, Accounting, Audit Management, SAP, US GAAP, Canadian GAAP, Hedge Funds, Mutual Funds, CPA, Russian, Internal Controls, Auditing, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Internal Audit
Education
Boston University - School of Management 1999 — 2003
BSBA, Accounting/Finance
Workplace Safety and Insurance Board (WSIB) October 2014 - Present
Apple Canada May 2014 - September 2014
Apple Canada September 2013 - September 2014
Apple Canada February 2012 - September 2014
Campus Intercept August 2011 - March 2012
Beaconwall Limited May 2011 - August 2011
Skills
Leadership, Team Leadership, Strategy, Management, CRM, Marketing, Customer Service, Sales, Cross-functional Team..., Competitive Analysis, Time Management, Project Management, Microsoft Office, Teamwork, Marketing Strategy, Customer Satisfaction, Team Management, Business Development, Entrepreneurship, Start-ups, Business Planning
Education
University of Ontario Institute of Technology 2008 — 2011
Bachelor's degree, Commerce (Hons), 3.4 GPA
Durham College 2007 — 2008
General degree, Business Administration, 3.7 GPA
Niagara College 2005 — 2007
Associate's degree, Marketing, 3.2 GPA
Workplace Safety and Insurance Board (WSIB) August 2013 - January 2014
TD October 2011 - August 2013
PT Health March 2011 - October 2011
Brock University September 2008 - April 2010
Brock University August 2007 - April 2009
Skills
Sports, Rehabilitation, Time Management, Fitness, Public Speaking, Strength Training, Personal Training, Wellness, Coaching, Athletics, Athletic Training
Education
Brock University
Bachelor, Physical Education
Workplace Safety and Insurance Board (WSIB) January 2014 - Present
Long View Systems October 2012 - September 2013
Carlson Wagonlit Travel August 2011 - May 2012
SIEMENS IT Solutions and Services May 2008 - June 2011
NetworkRepairs (Division of Pulsetech Corp) January 2005 - April 2008
Pakistan Revenue Automation Company May 1999 - July 2004
Skills
VMware, Linux, Citrix Metaframe, Solaris, Troubleshooting, Windows, System Administration, Virtualization, Microsoft SQL Server, Hyper-V, IT Management, SQL, Servers, Citrix, Migrations, IBM AS/400, Oracle, VMware ESX, PL/SQL, Terminal Services, Operating Systems, Disaster Recovery, Data Migration, Microsoft Exchange, Windows 7
Education
University of Arid 2001 — 2003
Diploma In Information Technology, Database Administration, Software Engineering
Quaid-e-Azam University, Islamabad 1996 — 1997
MBA/MPA, Management
University of Punjab 1992 — 1995
BSc, Mathematics and Statistics
P.A.F College 1989 — 1991
FSc
Fauji Foundation School 1985 — 1988
Science
Workplace Safety and Insurance Board (WSIB) January 2012 - Present
ADP Canada Inc June 2007 - December 2011
Klick Communications Inc March 2007 - June 2007
Provinent Co July 2006 - February 2007
Computer Generated Solutions Canada Ltd May 2005 - June 2006
College of Education September 2001 - May 2005
Hefei Landscaping Management Office July 1999 - June 2001
Skills
E-Learning, Instructional Design, ADDIE, Blended Learning, Lectora, Needs Analysis, Captivate, Instructional Technology, SnagIt, Hands-on Training, Technical Writing, Dreamweaver, Camtasia, Content Development, Employee Training, Learning Management..., Project Management, Curriculum Design, Technical Training, Software Documentation, Teaching, Multimedia, Flash, Storyboarding, Training Delivery, SCORM, Instructor-led Training, Distance Learning, Adult Education, Mobile Learning, Performance Consulting, Moodle, Courses, Content Management, Organizational Learning, Training, Educational Technology, Job Aids, Knowledge Management, Adobe Acrobat, Staff Development, Social Learning, Learning Management
Education
University of Central Florida 2004 — 2006
Doctoral Program
Memorial University of Newfoundland 2001 — 2004
Master of Education
Anhui University
Bachelor of Arts (B.A.)
Workplace Safety and Insurance Board (WSIB) January 2015 - Present
PricewaterhouseCoopers (Canada) September 2007 - January 2015
PricewaterhouseCoopers (UK) 2004 - 2007
European Commission 1998 - 2001
Skills
Management Consulting, Business Transformation, Government, Strategic Planning, Process Engineering, Management, Enterprise Risk..., Operational Risk..., Internal Audit
Education
Indiana University Bloomington 2001 — 2003
Master's degree, Public Administration, GPA 3.8
Russian Academy of Public Administration 1995 — 1998
Bachelor's degree, Economics, summa cum laude
Workplace Safety and Insurance Board (WSIB) March 2014 - Present
Workplace Safety and Insurance Board (WSIB) August 1991 - March 2014
Workplace Safety and Insurance Board (WSIB) July 1990 - August 1991
Workplace Safety and Insurance Board (WSIB) March 1989 - July 1990
Ministry of Transportation January 1988 - March 1989
Bank of Canada May 1986 - December 1987
Skills
Business Analysis, SDLC, Project Portfolio..., Requirements Gathering, Business Requirements, Change Management, Requirements Analysis, Gap Analysis, Sports Marketing, Sports Management, Software Project..., Business Process, Team Leadership, Business Process Mapping, Data Analysis, Presentations, Analytics, Customer Service, Communication, Technical Writing, Public Speaking, Public Relations, Recruiting, Negotiation, Evaluations, Ethical Decision Making, Timely Decision Making, Claims Management, Claims Handling, Claims Resolution, Workers Compensation, Negations, Business Writing, Master Data Management, Data Quality, Visio, Microsoft Excel, QlikView, PowerPoint, Crystal Reports, Cognos, Functional..., Functional Testing, System Testing, Systems Analysis, Mainframe, SharePoint, Visual Basic, SAS, TSO
Education
University of Toronto 1981 — 1986
HBA, Economics, Sociology
Ryerson University 1991 — 1992
Human Resources Management and Services
Learning Tree International 2002 — 2003
Business Analysis
IBM Canada 1994 — 1994
LAN Administrator
Workplace Safety and Insurance Board (WSIB) July 2014 - February 2015
Workplace Safety and Insurance Board August 2012 - July 2014
General Electric - Oil & Gas January 2008 - October 2011
Gulf Organization for Industrial Consulting - GOIC April 2007 - January 2008
Weatherford October 2005 - February 2007
Emirates Petroleum Products Company (EPPCO) January 2003 - July 2004
MashreqBank psc July 1995 - August 2002
Skills
Employee Engagement, Performance Management, Succession Planning, Organizational..., Change Management, Talent Acquisition, HR Consulting, Management, Project Planning, Business Development, Process Improvement, Leadership Development, Onboarding, Business Planning, Coaching, Training, Talent Management, Employee Relations, SAP HR, Strategy, New Hire Orientations, Policy, Workforce Planning, Performance Appraisal, Program Management, Communication, HR Projects, Change management, Employee Benefits, HR Policies, Human Resources, Leadership, Personnel Management, Recruiting
Education
Prosci certified Change Management Consultant
Certification, Change Management, Certification
Sheridan College 2013 — 2013
Recruitment and Selection
Seneca College of Applied Arts and Technology 2012 — 2013
Organizational Behaviour, A
Sheridan College & Acces 2012 — 2012
HR Connection Program, HR
International Academy for Financial Management 2011 — 2011
Certification as Human Resources Manager, Human Resources Management/Personnel Administration, General, Cetification
The American University in Cairo 1996 — 1997
Human Resources Management postgraduate Diploma, Human Resources Management
Alexandria University 1983 — 1987
Bsc. of Arts, English Language & Literature, Good
Lominger 2014 — 2014
Certified Employee Development Coach, OD
Workplace Safety and Insurance Board (WSIB) January 2015 - Present
Workplace Safety and Insurance Board (WSIB) July 2014 - December 2014
Koen-Butt & Associates April 2013 - July 2014
Responsible Gambling Council May 2011 - March 2013
Ontario Civil Service Credit Union April 2005 - April 2011
Toronto Community Housing 2010 - February 2011
Ontario Public Service 2009 - March 2010
Ontario Public Service 2007 - 2009
Ontario Public Service 2006 - 2007
Ontario Public Service October 2005 - April 2006
Skills
Media Relations, Crisis Communications, Strategic Communications, Communications Planning, Team Leadership, Internal Communications, Change Management, Management, Great Leader, Leadership, Corporate Communications, Marketing Communications, Policy, Strategy, Program Management, Public Relations, Speech Writing, Integrated Marketing, Event Management, Strategic Planning, Editing, Event Planning, Government, Copywriting, Newsletters, Public Speaking
Education
York University - Schulich School of Business 2009 — 2009
Masters Certificate
University of Toronto
Certificate
University of Toronto
BA
Centennial College 1977 — 1980
3-year Diploma
Workplace Safety and Insurance Board (WSIB) April 2014 - Present
Target August 2013 - April 2014
Marriott International May 2013 - August 2013
George Brown College September 2012 - December 2012
Sleepy Hollow Golf and Country Club April 2008 - August 2012
E2 International April 2006 - April 2008
Skills
Customer Service, Organization, Time Management, Self-motivated Team..., Always Punctual, Employee Relations, Marketing, Highly detail oriented, Social Networking, Event Planning, Timely Decision Making, Administrative..., Research, High Organizational..., Access, Management, PowerPoint, Interviews, Close Attention to..., Research and Planning, Interpersonal Skills, Oral & Written..., Training, Leadership, Critical Thinking, Microsoft Office, Microsoft Word, Onboarding, Communication
Education
George Brown College 2012 — 2013
Ontario College Graduate Certificate, Human Resources Management, 3.73/4 GPA
University of Guelph 2008 — 2012
Bachelor of Arts (B.A.), Psychology
SDSS
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Workplace Safety and Insurance Board (WSIB) March 2014 - March 2015
WSIB 2015 - 2015
Canadian Diabetes Association December 2013 - May 2014
GfK Canada January 2013 - March 2014
DECODE May 2012 - December 2012
Bank of Canada March 2009 - July 2011
Skills
Quantitative Research, Data Analysis, SPSS, Qualitative Research, Report Writing, Analysis, Online Research, Marketing Research, Project Management, Consumer Behaviour, Data Collection, Microsoft Office, Quantitative Analytics, Research Design, Database Admin, Policy Analysis, Survey Design, Leadership, Research
Education
Georgian College 2011 — 2012
Ontario Grad Certificate, Research Analyst Program
McMaster University 2003 — 2008
Honours B.A, History
Our Lady of Mount Carmel
nonprofit September 2014 - April 2015
Volunteer for non-profit January 2000 - January 2013
County of Santa Clara November 2001 - August 2008
Workplace Safety and Insurance Board (WSIB) August 1990 - December 1998
Workplace Safety and Insurance Board (WSIB) March 1987 - August 1990
Skills
Microsoft Office, Management, Microsoft Excel, Research, Leadership, PowerPoint, Customer Service, Training, Project Management, Strategic Planning, Sales, Public Speaking
Education
Algonquin College of Applied Arts and Technology
Business Administration and Management, General
Carleton University
Psychology
Ohlone College
Web Page, Digital/Multimedia and Information Resources Design
Workplace Safety and Insurance Board (WSIB) April 2014 - Present
Tetra Tech WEI November 2011 - April 2014
Kinectrics March 2008 - January 2012
Hydrogenics Corporation March 2006 - March 2008
Honeywell Airframe Systems April 2005 - March 2006
General Motors of Canada Limited June 2000 - April 2005
Pratt & Whitney September 1996 - June 2000
Skills
Technical Project..., Contract Negotiation, Strategic Planning, Resource Management, Engineering Management, Engineering, Problem Solving, Team Leadership, PMP, Contract Management, Business Strategy, Negotiation, Risk Management, Budgeting, Continuous Improvement, Manufacturing, MS Project, Project Planning, Cross-functional Team..., AutoCAD, Scheduling, Project Management, Budgets, Product Development, Program Management, Integration, Process Scheduler, Process Engineering, Analysis, Commissioning, Management, Product Management, CRM, Testing, Leadership, Start-ups, Energy, Project Engineering, Six Sigma, Process Improvement, Team Building, Procurement, Renewable Energy, Power Generation, Change Management, Microsoft Project
Education
Wilfrid Laurier University 2001 — 2004
MBA, Finance
Memorial University of Newfoundland 1989 — 1996
B.Eng, Mechanical
Workplace Safety and Insurance Board (WSIB) May 2011 - Present
Partners in Community Nursing March 2009 - June 2012
PPD April 2006 - August 2008
Lakeridge Health February 1984 - December 2006
ADA Medical January 2001 - March 2006
Skills
Nursing, IV, Oncology, Diabetes, Surgery, Treatment, Hospitals, Healthcare Management
Education
University of Toronto 2001 — 2002
IWCC, Wound Care
George Brown College 1973 — 1975
RN
ACRP
CCRC, Certified Clinical Research Coordinator
Workplace Safety and Insurance Board (WSIB) May 2015 - Present
canadian tire 2009 - April 2015
Education
Johannes Kepler Universität Linz 1979 — 1983
Workplace Safety and Insurance Board (WSIB) July 2012 - Present
Ministry of Natural Resources – Land and Resources Cluster February 2009 - June 2012
Ministry of Transportation April 2008 - January 2009
Aon June 2007 - April 2008
Yellow Pages Group October 2006 - June 2007
Pillar to Post Inc August 2005 - September 2006
MDS Sciex April 2005 - July 2005
Manulife Financial 2004 - 2005
Rogers Cable Inc May 2004 - August 2004
Bell Canada November 2003 - May 2004
Skills
Requirements Gathering, Requirements Analysis, SDLC, Business Analysis, User Acceptance Testing, Business Process, Agile Methodologies, Program Management, Software Documentation, SharePoint, PMP, Visio, Business Requirements, Project Planning, MS Project, PMO, Test Planning, Software Project..., Project Management, Quality Assurance, Microsoft SQL Server
Education
Learning Tree International 2014 — 2014
Management Skills for an IT Environment
York University - Schulich School of Business 2007 — 2007
Masters Certificate in Project Management
Kingston University 1990 — 1994
Kingston University, Bsc (hons) Computer Science
Workplace Safety and Insurance Board (WSIB) September 2014 - Present
Workplace Safety and Insurance Board (WSIB) 2014 - September 2014
Workplace Safety and Insurance Board (WSIB) 2013 - 2014
Workplace Safety & Insurance Board 2011 - 2013
Workplace Safety & Insurance Board 2009 - 2011
Workplace Safety & Insurance Board 2007 - 2009
Workplace Safety & Insurance Board 2001 - 2007
Skills
Performance Measurement, Program Evaluation, Organizational..., Policy Analysis, Policy/Procedure..., Strategic Planning, Change Management, Leadership, Policy, Governance, Government, Workshop Facilitation, Performance Management, Time Management, Talent Management, Employee Benefits, Analysis, Employee Relations, Conflict Resolution, Leadership Development, Program Management, Stakeholder Engagement, Employee Engagement, Labor Relations, Organizational..., Training, Human Resources, Employee Training, Strategic Communications, Onboarding
Education
University of Toronto 2013 — 2015
Certificate in E-Learning
York University
Masters, Public Policy, Administration and Law
York University
Masters, Human Resource Management
McMaster University
HBA, Labour Relations
Workplace Safety and Insurance Board (WSIB) November 2013 - Present
Laura Canada June 2012 - Present
Laura Canada June 2008 - November 2013
Blockbuster Canada 2007 - 2008
Husky Injection Molding Systems Ltd. May 2000 - March 2007
Skills
Performance Management, Talent Management, Succession Planning, Employee Relations, Recruiting, Employee Training, Hiring, Team Building, Time Management, Payroll, Training, Coaching, Human Resources, Leadership, Personnel Management, Talent Acquisition, Employee Engagement, HRIS, HR Policies, Workforce Planning, Onboarding, Interviews
Education
Canadian Council of Human Resources Association 2005 — 2005
CHRP, Human Resources
Sheridan College 1999 — 2000
Post Graduate Certificate, Human Resources
Brock University 1994 — 1998
Honours Bachelor of Arts, Psychology and Communications
Workplace Safety and Insurance Board (WSIB) March 2004 - May 2009
Tri-Media Marketing and Publicity October 2002 - March 2003
Downtown Oakville BIA April 2001 - October 2002
Bronte Creek Provincial Park August 2000 - January 2001
Skills
Corporate Communications
Education
St. Lawrence College 1998 — 2000
apr
Mount Allison University 1994 — 1997
BA, Commerce
Jean vanier
Notre Dame
St. Marks and Notre Dame
Workplace Safety and Insurance Board (WSIB) May 2013 - Present
Aviva Canada April 2012 - January 2013
B2B Trust January 2012 - May 2012
BMO Financial Group June 2008 - October 2011
IFDS 1994 - 2007
Skills
CMMI, Quality Assurance, ISO, Process Development, Process Improvement, SDLC, Mentoring, Customer Relations, Agile, Access, Analysis, Testing, Coaching, Management Consulting, Planning, Team Building, Vendor Management, Documentation, MS Project, Microsoft Office, Negotiation, Business Process..., Software Documentation, Agile Methodologies, Change Management, Business Requirements, Customer Service, Quality Management, Project Management, Release Management, Project Planning, Business Analysis, Software Project..., PMP, User Acceptance Testing, Risk Management, Business Process, Process Simulation, Management, Requirements Gathering, Six Sigma, PMO, Resource Management, Project Portfolio..., Software Quality..., Project Delivery, Business Process Mapping, Process Engineering, SharePoint, Systems Analysis
Education
Far Eastern University 1985 — 1989
BS, Psychology
Far Eastern University
OCAD University November 2013 - Present
Ontario Ministry of the Attorney General November 2011 - October 2013
Infrastructure Ontario January 2008 - November 2011
Ontario Realty Corporation January 2007 - January 2008
Ontario Realty Corporation July 2004 - February 2007
Ontario Ministry of the Attorney General September 2002 - July 2004
Workplace Safety and Insurance Board (WSIB) March 1990 - September 2002
Skills
Contract Management, Project Management, Real Estate Development, Corporate Real Estate, MS Project, Contract Negotiation, Construction Management, PMP Certified, and in..., NCIDQ Certified, Proficient in the use..., Working knowledge of..., Proficient in the use..., Budgets, Management, Procurement, Microsoft Project, Negotiation, Facilities Management, Project Planning, Construction, Strategic Planning
Education
Ryerson University 1984 — 1988
Bachelor's Degree, Interior Design
OCAD University 1982 — 1984
Environmental Design
Workplace Safety and Insurance Board (WSIB) May 2014 - Present
Acclaim Ability Management Inc. April 2013 - May 2014
Ontario March of Dimes February 2011 - April 2013
Ontario Teachers Insurance Plan (OTIP) January 2008 - February 2011
Manulife Financial January 2003 - January 2008
Manulife Financial 2000 - January 2003
Excel Telecommunications Canada May 1996 - January 2000
Skills
Strategic Planning, Budgeting, Case Management, Analysis, Program Development, Coaching, Customer Relations, Problem Solving, Team Building, Volunteer Management, Team Leadership, Insurance, Disability Management, Public Speaking, Proposal Writing, Business Planning, Negotiation, Business Strategy, Budgets, Case Managment, Customer Service, Leadership, Organizational..., Training, Contract Negotiation, Marketing, Research, Human Resources, Disabilities, Program Management, Recruiting, Rehabilitation, Management, Microsoft Office, Leadership Development, Vocational..., Conflict Resolution, Workshop Facilitation, Change Management, Social Services, Fundraising, Time Management, Community Outreach, Interview Preparation, Supervisory Skills, Resume Writing, Job Coaching, Career Development, Employee Benefits, Job Search
Education
Lansbridge University
MBA, Business
McMaster University
Bkin (hons) CK, Honours Kinesiology
George Brown College December 2014 - August 2015
Seneca College August 2013 - November 2014
Seneca College August 1985 - July 2013
Workplace Safety and Insurance Board (WSIB) February 1982 - May 1984
Skills
Mental Health, Social Media, Change Management, Editing, Press Releases, Student Affairs, Web Content, Employee Relations, Career Counseling, Analysis, Higher Education, Coaching, Performance Management, E-Learning, Team Building, System Administration, Customer Service, Government, Community Outreach, Data Entry, Student Leadership, Event Planning, Teamwork, Strategic Planning, Leadership Development, Teaching, Strategy, Curriculum Development, Public Speaking, Program Evaluation, Leadership, Psychology, Storytelling, Educational Technology, Psychotherapy, Copy Editing, Program Management, Adult Education, Organizational..., Student Development, Research, Public Relations, Healthcare, Program Development, Teacher Training, Policy Analysis, PowerPoint, Distance Learning, Microsoft Office, Team Leadership
Education
York University 1974 — 1978
Bachelor of Arts, Psychology
Adler University
Masters, Counselling Psychology
Workplace Safety and Insurance Board (WSIB) March 2014 - August 2015
B2B Bank August 2012 - October 2013
AGF Trust July 2007 - August 2012
Acuity Funds March 2006 - June 2007
Holcim Canada 2005 - 2006
The Guarantee Company of North America 2002 - 2004
AIM/Trimark Investments 2000 - 2001
International Financial Data Services 1996 - 2000
Skills
Document Management, Business Analysis, Project Management, Software Documentation, Office Management, Governance, Lotus Notes, Access, Outlook, Project Coordination, Document Imaging, Mailroom Operations, Team Leadership, Cross-functional Team..., Time Management, Analysis, Customer Service, Vendor Management, Management, Banking, Process Improvement, Change Management, Financial Services, Business Process...
Education
Humber College 1989 — 1991
CERTIFICATE
Workplace Safety and Insurance Board (WSIB) Occupational HygienistWorkplace Safety and Insurance Board
Workplace Safety & Insurance Board (WSIB) September 2007 - April 2015
Workplace Safety & Insurance Board (WSIB) September 2002 - September 2007
Occupational Health Clinics for Ontario Workers (OHCOW) January 1992 - January 2002
Canadian Centre for Occupational Health and Safety (CCOHS) January 1991 - January 1992
Canadian Centre for Occupational Health and Safety (CCOHS) January 1989 - January 1991
Canadian Centre for Occupational Health and Safety (CCOHS) January 1982 - January 1989
ONTARIO MINISTRY OF LABOUR January 1980 - January 1982
Dayton Walther January 1978 - January 1980
Skills
Risk Assessment, Industrial Hygiene, Occupational Health, Training, Workplace Safety, EHS, Policy, Hazard Recognition, Ergonomics, Exposure Assessment, Inspection, Risk Management, Workers Compensation, Environmental Awareness, Epidemiology, Environmental Compliance, Program Management, Hazard Analysis
Education
University of Toronto 1996 — 1999
M Eng, Occupational Hygiene
McMaster University 1980 — 1980
DOHS, Occupational Health
McMaster University 1974 — 1978
BSc Hon, Biochemistry
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
WSIB September 2011 - June 2014
Aditya Birla Minacs February 2010 - September 2011
Aditya Birla Minacs October 2008 - February 2010
Bodog Nation May 2008 - October 2008
Aditya Birla Minacs 2006 - 2008
Aditya Birla Minacs April 2004 - May 2006
Aditya Birla Minacs July 2003 - April 2004
Aditya Birla Minacs November 2001 - July 2003
Skills
Workforce Management, IEX, Scheduling, Forecasting, Continuous Improvement, Project Management, Business Analysis, Process Scheduler, Operations Management, Call Center, Contact Centers, BPO, Performance Management, Training, Outsourcing, Recruiting, Process Improvement, Management, Call Centers, Leadership, Business Process..., Troubleshooting, Coaching, Customer Service, Capacity Planning, Customer Satisfaction, Vendor Management, Team Leadership, Service Delivery, Customer Experience, Team Management, Change Management, Avaya
Education
University of Toronto 2012 — 2013
Project Management Certificate
Fleming College 1998 — 2001
Diploma, Computer Programming/Sytems Analysis
York University - Schulich School of Business
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
Workplace Safety and Insurance Board (WSIB) November 2013 - June 2014
CBC May 2004 - November 2013
BBC September 2000 - January 2004
St Martin's Healthcare 1998 - 2000
Skills
Talent Management, Succession Planning, Employee Engagement, Employee Relations, Talent Acquisition, Interviews, Human Resources, Workforce Planning, Coaching, Labor Relations, Performance Management, Onboarding, HR Policies, Deferred Compensation, HRIS
Education
Queen's University 1990 — 1995
BA (Hons)
Seneca College of Applied Arts and Technology
Human Resources Certificate
WSIB April 2015 - Present
WSIB March 2011 - March 2015
Workplace Safety & Insurance Board April 2009 - March 2011
Workplace Safety and Insurance Board (WSIB) December 2003 - April 2009
Workplace Safety and Insurance Board (WSIB) January 2001 - December 2003
Workplace Safety and Insurance Board (WSIB) May 1999 - January 2001
Workplace Safety and Insurance Board (WSIB) August 1991 - May 1999
Workplace Safety and Insurance Board (WSIB) August 1989 - August 1991
Workplace Safety and Insurance Board (WSIB) July 1988 - August 1989
York South Association for Community Living 1983 - 1988
Skills
Organizational..., Talent Management, Performance Management, Organizational..., Workforce Planning, Policy, Instructional Design, Workshop Facilitation, Succession Planning, Human Resources, Organizational Design, Onboarding, Employee Engagement, Career Development, Leadership Development, HR Consulting, Employee Relations
Education
Queen's University 1978 — 1982
B.A. Honours, Psychology
Bishop Strachan School 1976 — 1978
Workplace Safety and Insurance Board (WSIB) October 2002 - Present
Workplace Safety and Insurance Board (WSIB) January 1998 - September 2002
Prudential Insurance Company fo America January 1986 - December 1989
Skills
Workers Compensation, Risk Management, Policy, Change Management, Management, Leadership
Education
CPA (CMA) designation
McGill University
Bachelor of Arts (B.A.)Hon, First Class Honours
NPSA - Accel KKR May 1990 - Present
Abila 1990 - Present
Sage 1990 - Present
The KTS Systems Group (now part of The Sage Group plc) 1990 - Present
Workplace Safety and Insurance Board (WSIB) January 2006 - December 2014
Greenland Elementary School 2000 - 2006
KTS Systems Inc. 1990 - 2006
Playhouse Childcare Centre 2000 - 2004
Women's College Hopsital April 1985 - May 1990
Ottawa Valley Large Animal Clinic 1979 - 1981
Skills
ERP, Software Development, Crystal Reports, Team Leadership, Databases, Strategic Planning, Customer Support, SQL, SaaS, Business Analysis, Software Documentation, Software Implementation, Leadership, CRM, Process Improvement, Business Intelligence, Software Project..., Enterprise Software, Integration, Management, Microsoft SQL Server
Education
Workplace Health and Safety 2008 — 2008
Lifetime certified, WSIB
Humber College 1977 — 1979
Equine Management, Large Animal/Food Animal and Equine Surgery and Medicine
Algonquin College of Applied Arts and Technology
Business and Technology
Workplace Safety and Insurance Board (WSIB) September 2014 - Present
Thirteen-Sixty-Nine Inc. 2013 - September 2014
Scotiabank 2011 - 2012
Aviva Canada 2008 - 2011
The Economical Insurance Group thru IBM on contract 2006 - 2008
The Dominion of Canada General Insurance Company 2001 - 2006
Keane Canada 1998 - 2000
Guardian Insurance 1995 - 1998
Skills
Easytrieve, JCL, DB2, VSAM, COBOL, CICS, Mainframe, XML, MVS, Requirements Analysis, Requirements Gathering, SAS, Systems Analysis, TSO
Education
Humber College 1992 — 1995
Diploma, Computer Information Systems/Co-op
Workplace Safety and Insurance Board (WSIB) July 2014 - Present
WSIB February 2011 - June 2014
RBC Insurance November 2007 - January 2011
Skills
Insurance, Training, Critical Illness, Life Insurance, Disability Insurance, Claims Management, Health Insurance, Workers Compensation, Analytical Review, Return to Work, Communication Skills, Dispute Resolution, Short Term Medical, Medical Case Management, Accident, Claim
Education
Humber College 2008 — 2010
CHRP, Human Resources Management
York University 1998 — 2002
B.A, Psychology
Sun Life Financial 2014 - Present
TD Bank 2010 - 2014
TD Bank 2007 - 2010
TD Bank 2002 - 2007
Workplace Safety and Insurance Board (WSIB) 1987 - 2002
Skills
Financial Services, Restructuring, Workforce Planning, Succession Planning, Employee Engagement, Onboarding, Deferred Compensation, Talent Management, Organizational Design, Performance Management, Talent Acquisition, Employee Relations, Employer Branding, Applicant Tracking..., New Hire Orientations, HR Consulting, Human Resources, Recruiting, People Development, Leadership, Management, Personnel Management, HR Policies, Strategic Communications, Relationship Management
Education
Carleton University
Bachelor of Arts (B.A.), Mass Communications, School of Journalism
Cordon Bleu - Paris France
Culinary Arts, Diploma
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Accenture January 2015 - March 2015
Capgemini September 2014 - November 2014
CIBC February 2012 - July 2014
Tangentia Consulting June 2010 - January 2012
The Globe and Mail November 2010 - March 2011
Odyssey Financial Technologies June 2010 - October 2010
Farm Credit Canada / Financement agricole Canada July 2009 - April 2010
Farm Credit Canada / Financement agricole Canada September 2007 - October 2008
MLC Solutions August 2005 - October 2008
Skills
SDLC, Unix, Agile Methodologies, Oracle, DB2, Microsoft SQL Server, HP Quality Center, Quality Center, Data Warehousing, ETL, Essbase, XML, Oracle SQL, SAP R/3, SAP FICO, SAP SD, Informatica, OBIEE, Hyperion Reports, Toad, IBM Mainframe, Oracle 9i, VBA, Oracle Forms, Benthic, oracle 11g, Iterative Methodologies, Software Project..., DataStage, JIRA, Siebel, TFS, ms visio, ibm data studio
Education
MLC College 2005 — 2005
Enterprise Risk Management Training - SOX/Bill 198, Basel2
Vancouver 2003 — 2005
Master of Business Administration (M.B.A.), Finance
Gulbarga University 1998 — 2002
Bachelors of Engineering
University of Toronto
Certificate in Business Analysis
Workplace Safety and Insurance Board (WSIB) May 2015 - Present
WSIB May 2010 - April 2015
WSIB June 2006 - April 2010
Imperial Oil June 1987 - October 2006
Enbridge Pipelines June 1981 - June 1987
Skills
Investments, Investment Strategies, Pensions, Asset Allocation, Portfolio Management, Capital Markets, Asset Management, Alternative Investments, Financial Modeling, Investment Management
Education
University of Toronto - Rotman School of Management 1978 — 1981
MBA
University of Toronto at Scarborough 1975 — 1978
BA, Commerce & Economics
Royal Military College of Canada/Collège militaire royal du Canada 1974 — 1975
na, General
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
WSIB April 2012 - Present
University Health Network 2006 - 2012
University Health Network 2004 - 2006
Anders Physiotherapy 2002 - 2004
Memorial University of Newfoundland 1999 - 2002
Skills
Disability Management, Rehabilitation, Return to Work Programs, Case Managment, Ergonomics, Occupational Health, Vocational..., Healthcare, Hospitals, Pain Management, Case Management, Clinical Research, Injury Prevention, Health Promotion, Leadership, Management, Policy, Program Development, Return to Work, Treatment, Workers Compensation, Wellness, Workplace Safety
Education
Ryerson University 2006 — 2011
Occupational Health and Safety
Memorial University of Newfoundland 1997 — 2001
Physical Education
Workplace Safety and Insurance Board (WSIB) March 2015 - Present
Workplace Safety and Insurance Board (WSIB) August 2013 - March 2015
The Canadian Depository for Securities Limited (CDS) 2011 - February 2013
The Canadian Depository for Securities Limited (CDS) 2008 - 2010
The Canadian Depository for Securities Limited (CDS) 1997 - 2008
The Canadian Depository for Securities Limited (CDS) 1993 - 1997
The Canadian Depository for Securities Limited (CDS) 1992 - 1993
The Canadian Depository for Securities Limited (CDS) 1990 - 1992
The Canadian Depository for Securities Limited (CDS) 1988 - 1990
Skills
Finance, Accounting, Finance System..., Change Management, Business Process..., Management, Investments, Banking, Risk Management, Strategic Planning, Strategy, Business Analysis, Forecasting, Fixed Income, Financial Modeling, Auditing, Strategic Financial..., Managerial Finance, Analysis, Accounts Payable, Financial Accounting, Project Management, Payroll, Internal Audit, Financial Services, Process Improvement, Financial Analysis, Equities, Lotus Notes, Business Continuity..., Visio, Information Technology, Business Planning, Accounts Receivable, Derivatives, Disaster Recovery, Negotiation, Financial Reporting, Back Office, Quality Management, Financial Planning
Education
Certified General Accountants of Ontario
CGA
American Institute of CPAs
CPA
The University of British Columbia / UBC 1978 — 1980
Master of Business Administration (M.B.A.), Finance
Concordia University 1976 — 1978
Bachelor of Commerce (B.Com.), Finance and Accounting
Workplace Safety and Insurance Board (WSIB) July 2015 - Present
Treasury Board Secretariat (formerly Ministry of Government Services) November 2012 - July 2015
Ontario Ministry of Government Services September 2011 - November 2012
Ontario Ministry of Government Services May 2011 - September 2011
Ontario Ministry of Government Services October 2010 - May 2011
Infrastructure Technology Services, Government of Ontario February 2010 - January 2011
Ontario Ministry of Government Services June 2006 - January 2010
Ontario Shared Services November 2005 - June 2006
CMD Consulting July 2005 - November 2005
Ontario Ministry of Consumer and Business Services August 2004 - July 2005
Skills
Program Management, Government, Leadership, Project Planning, Contract Management, Governance, Stakeholder Engagement, Change Management, Procurement, Stakeholder Management, Project Management, Public Sector, Public Administration, Strategic Planning, Project Portfolio..., Employee Engagement
Education
St. Robert's CHS
Ryerson University
Workplace Safety and Insurance Board (WSIB) July 2014 - Present
Workplace Safety and Insurance Board (WSIB) January 2012 - June 2014
WSIB November 2008 - December 2011
Workplace Safety & Insurance Board August 2006 - November 2008
Apotex Pharmaceuticals January 2004 - January 2005
Unilever Canada July 2001 - March 2003
Skills
Competitive Analysis, Forecasting, Strategic Planning, Pricing, Marketing, Data Management, Cognos ReportNet, Project Management, Process Improvement, Data Analysis, Management
Education
University of Toronto 2012 — 2014
Business Analyst Certificate, Biochemistry and Forensic Anthropology
University of Toronto 1984 — 1992
BSc, Physical Anthropology and Biochemistry (double major)
Centennial College 2005 — 2006
Post Diploma, Business Administration; Marketing Management
The Workplace Safety and Insurance Board (WSIB) September 2013 - Present
Workplace Safety and Insurance Board (WSIB) October 2005 - September 2013
Skills
Policy Analysis, Government, Public Policy
Education
Queen's University
Accenture March 2015 - Present
Workplace Safety and Insurance Board (WSIB) May 2014 - January 2015
Shared Services West February 2012 - February 2014
Canadian Tire January 2010 - February 2012
Ministry of Government Services November 2006 - October 2009
CIBC April 2005 - November 2006
Self Employed February 2002 - April 2005
Rogers Communications Inc. March 1998 - November 2002
Skills
RFP, Vendor Management, Strategic Sourcing, Procurement, Outsourcing, Contract Negotiation, Contract Management, Business Analysis, Management, Sourcing, Project Management, Strategy, Supply Management, Telecommunications, Business Intelligence, Project Planning, Sla, Global Sourcing, Negotiation, Performance Management, Strategic Planning, Change Management, Software Documentation, Training, Analysis, Process Engineering, Supply Chain Management, Process Improvement
Education
Pinkelephant 2009 — 2009
ITIL Foundation, Service Management
Alexandria University
BSc., Computer & Communication Engineering
Workplace Safety and Insurance Board (WSIB) October 2014 - Present
Elections Ontario March 2014 - October 2014
GlobeScan 2010 - March 2014
GlobeScan 2007 - 2010
GlobeScan 2006 - 2007
Phase 5 2004 - 2006
Phase 5 2003 - 2004
Phase 5 2002 - 2003
BlueSky International 2000 - 2002
Danilo Black 2000 - 2000
Skills
Market Research, Qualitative Research, Quantitative Research, Focus Groups, Questionnaire Design, Research Design, Report Writing, Data Analysis, Survey Research, Usability Testing, Research Project..., Conference Presentations, CFA Candidate..., Client Service, SPSS, Interviewing, Proposal Writing, Strategy Development, Marketing Strategy, Quantitative Analysis, Corporate Branding, Brand Development, Stakeholder Engagement, Stakeholder Consultation, Stakeholder Relations, Advertising Research, Climate Change, Quantitative Analytics, Sustainable Development, Environmental Issues, Research, Social Research, Segmentation, Workshop Facilitation, Business Strategy, Materiality, Reputation Management, Branding & Identity, Brand Equity, Project Management
Education
University of Victoria 1998 — 2000
Master of Business Administration (MBA), International Business
McGill University 1992 — 1996
Bachelor of Arts (Honours), Geography
Tecnológico de Monterrey
Workplace Safety and Insurance Board (WSIB) February 2014 - Present
Workplace Safety and Insurance Board (WSIB) February 2014 - April 2015
The Royal Conservatory of Music 2013 - 2014
CPI 2011 - 2013
Delta Air Lines 2010 - 2011
Amity Technology LLC September 2007 - January 2009
Russian-American Institute (RAI) August 2003 - August 2007
CASIO May 2002 - July 2003
Skills
Budgets, Analysis, Accounting, Management, Financial Analysis, Finance, Teamwork, Business Planning, Business Development, Forecasting, Business Analysis, English, Negotiation, Team Leadership, Strategic Planning, Marketing, Process Improvement, Business Strategy, Leadership, Microsoft Office, Project Management, Sales, Change Management, Team Building, Public Speaking, Market Planning, Logistics, Project Planning, Recruiting, SAP, Inventory Management, Customer Service, Account Management, Operations Management, Public Relations, Product Development, Marketing Strategy, Event Management, Contract Negotiation, Marketing Communications, Coaching, Non-profit Consulting, Microsoft Excel
Education
American Institute of Business and Economics 2005 — 2008
MBA, Master of Business Administration
Russian American Institute 1998 — 2002
Bachelor's degree, Business Administration and Management, General
Calvin College 2000 — 2001
Bachelor's degree, Business Administration
Workplace Safety and Insurance Board (WSIB) February 2015 - Present
Oliver & Bonacini Restaurants May 2010 - January 2015
Workplace Safety & Insurance Board July 2009 - June 2010
Sutton Place Hotel Toronto July 2008 - July 2009
Granite Club & Granite Golf Club May 2004 - July 2008
General Motors of Canada Headquarters, Oshawa June 2003 - May 2004
Durham College & University of Ontario Institute of Technology February 2003 - June 2003
Indigo Books & Music, Inc. August 2001 - January 2003
YWCA of Durham May 2001 - August 2001
Skills
Leadership, Union Relations, Recruitment, Training and Development, Benefits Program..., Recruiting, Employee Relations, Workshop Facilitation, Benefits Administration, Employee Engagement, Performance Management, Human Resources, Hospitality, Employment Law, New Hire Orientations, Onboarding, Deferred Compensation, Training, Employee Benefits, Hiring, Leadership Development, HRIS, Interviews, Job Descriptions, Policy, Coaching, Labor Relations, Employee Training, Talent Management, HR Policies, Budgets, Administration, Teamwork, Performance Appraisal
Education
CEBS Canada (Certified Employee Benefits Specialists)
GBA -Group Benefits Associate Certification in progress
Durham College
Post-Diploma, Human Resources
Durham College
Sports Administration Diploma
International Financial Data Services Canada (IFDS) 2015 - Present
Workplace Safety and Insurance Board (WSIB) 2014 - 2015
Workplace Safety and Insurance Board (WSIB) 2014 - 2014
Workplace Safety and Insurance Board (WSIB) 2012 - 2014
Workplace Safety and Insurance Board (WSIB) 2010 - 2012
Rogers Communications 2007 - 2010
Direct Energy 2004 - 2006
Direct Energy 2001 - 2004
Skills
Customer Service, Time Management, Team Leadership, Microsoft Office, Microsoft Excel, Project Management, Project Planning, Negotiation, Team Building, Risk Management, Vendor Management, Business Process Mapping, Health and Safety, Microsoft Project, Music Production, Peer Mediation, Conflict Resolution, Presentation Skills, Contact Centers, Workforce Management, Production Managment, Event Management
Education
Durham College 2014 — 2015
Masters Certificate in Project Management (MCPM)
George Brown College 2004 — 2006
Business Administration and Management
Workplace Safety and Insurance Board (WSIB) September 2015 - Present
Toronto Community Housing April 2014 - Present
York University January 2013 - March 2014
City of Brampton March 2012 - December 2012
Four Seasons Hotels and Resorts September 2007 - February 2012
Orchard International 2006 - 2007
Skills
Purchasing, Project Planning, Supply Chain Management, Negotiation, Marketing, Procurement, Retail, Project Management, Contract Negotiation, Analysis, Program Management, Contract Management, Leadership, Customer Service, Microsoft Office
Education
Humber College
Supply Chain Management
Humber College 2010 — 2011
Project Management, Completed
Sheridan College
Business - Retail
Scotiabank June 2012 - Present
Workplace Safety and Insurance Board (WSIB) April 2010 - June 2012
IBM Global Services April 2007 - March 2010
Skills
MCSE, CCNA, MCP, A+ Certified, Active Directory, SCCM, Windows Server, VMware, Windows 7, Service Delivery, IT Service Management, Servers, VMware ESX, Windows, System Administration, Lotus Notes, VPN, Virtualization, VMware Infrastructure
Education
Centennial College 2003 — 2005
Information Technology
Workplace Safety and Insurance Board (WSIB) June 2014 - Present
Acclaim Ability Management Inc. November 2012 - May 2014
Youth Employment Services March 2012 - November 2013
LR Management Group January 2011 - April 2012
F Carbonu Kwawu Psychometric Services May 2008 - September 2011
Self Eployed April 2008 - 2010
Skills
Job Search, Job Search Strategies, Career Counseling, Career Assessment, Psychometrics, Psychology, Psychological Assessment, Coaching, Workshop Facilitation, Resume Writing, Psychotherapy, Mock Interviews, Training, MBTI, Mental Health, Interview Preparation, Career Development, Cover Letters, Interviews, Career Development..., Program Development, Counseling Psychology, Job Coaching, Conflict Resolution, Workshop Development
Education
University of Toronto - Ontario Institute for Studies in Education 2008 — 2010
MEd,, Counselling Psychology
Bishop's University 1995 — 2000
Bachelor's degree, Psychology
Workplace Safety and Insurance Board (WSIB) October 2013 - Present
Workplace Safety and Insurance Board (WSIB) January 2011 - October 2013
O'Finn's Irish Temper September 2010 - March 2011
Paradiso Restaurant April 2007 - August 2009
Skills
Research, Data Analysis, Strategic Planning, Public Speaking, Microsoft Office, Customer Service, Project Management, Workers Compensation, Strategic Communications, Policy, Analysis, Microsoft Excel, Insurance, Social Media, Coaching, Qualitative Research, Adjudication, Case Managment
Education
McMaster University 2007 — 2010
Honours Bachelor of Arts, Sociology
Sheridan College 2004 — 2007
Advanced Diploma, Advertising
Sheridan College 2003 — 2004
Certificate, Art Fundamentals
Workplace Safety and Insurance Board (WSIB) March 2014 - Present
Workplace Safety and Insurance Board (WSIB) September 2013 - March 2014
WSIB June 2012 - October 2012
WSIB December 2011 - June 2012
WSIB November 2010 - December 2011
WSIB May 2005 - November 2010
North York Rehabilitation Centre Inc 2000 - 2010
Skills
Healthcare, Vocational..., Rehabilitation, Policy, Program Evaluation, Mental Health, Coaching, Public Speaking, Change Management, Insurance, Training, Occupational Therapy, Case Managment, Health Promotion, Case Management, Risk Management, Project Management
Education
York University 2007 — 2010
MPPAL, Public Policy, Administration and Law
McMaster University 2002 — 2004
MSc, Occupational Therapy
McMaster University 1998 — 2000
HBKin, Kinesiology
McMaster University 1994 — 1998
HBA, Sociology
Dundee 360 Real Estate Corporation 2012 - 2015
Workplace Safety and Insurance Board (WSIB) 2011 - 2012
Fairmont Raffles Hotel International 2007 - 2010
Right Solution October 2004 - May 2007
Shamrock Communications 2003 - 2004
Cyber Internet Services Private Limited 2002 - 2002
Skills
Press Releases, Social Networking, Hotels, Budgets, Hospitality, Microsoft Office, Customer Service, Hospitality Management, Project Management
Education
Karachi University 1999 — 2001
M.A., Mass Communication
St. Joseph's College for Women
Bachelor of Arts, English Literature, Economics and General History
Shoppers Drug Mart May 2014 - May 2015
Workplace Safety and Insurance Board (WSIB) February 2014 - May 2014
TD August 2013 - December 2013
Aviva Canada September 2012 - June 2013
Scotiabank November 2011 - September 2012
TELUS November 2010 - October 2011
Bank of Montreal January 2009 - October 2010
Toyota July 2008 - December 2008
Honda Canada Inc. October 2005 - March 2008
IncyEdge Inc. May 2002 - April 2007
Skills
SOA, ESB, TOGAF, Integration Architecture, Application Architecture, Solution Architecture, Archimate, Web Services, WebSphere Message Broker, WebSphere MQ, WebSphere Application..., Middleware, Identity Management, J2EE, Tivoli Identity Manager, LDAP, EDI, ACORD, Java Enterprise Edition, DataPower, WSRR, EAI
Education
University of Warwick
Master
City University of Hong Kong
Master
The Chinese University of Hong Kong
Diploma
The University of Hong Kong
Bachelor
Workplace Safety and Insurance Board (WSIB) October 2012 - December 2012
Legacy Leaders Inc. July 2011 - December 2011
Self Employed April 2003 - October 2011
Statistics Canada May 2011 - July 2011
Sun Life Financial September 2009 - July 2010
DependableIT August 2006 - August 2008
Statistics Canada May 2006 - July 2006
VDI Healthcare Logistics December 2003 - February 2005
Skills
Event Planning, Social Media, Non-profits, Fundraising, Public Speaking, Event Management, Blogging, Social Networking, Acting, Strategic Planning, Administrative Work, Data Entry, Customer Service, Accounting, Bookkeeping, Reports, Interviews, Research, Editing, Time Management, Microsoft Office, Outlook
Education
University of Toronto - Woodsworth College 2012 — 2016
Bachelor’s Degree, Mathematical Statistics and Probability
Rudolf Steiner Centre 2004 — 2005
Foundation Studies Program, Certificate
McMaster University 1998 — 1999
Humanities
Workplace Safety and Insurance Board (WSIB) June 2015 - Present
Ministry of Health and Long-Term Care 2011 - 2015
Ministry of Health and Long-Term Care 2007 - 2011
Southlake Regional Health Centre 2007 - 2008
Skills
Healthcare Information..., Hospitals, Informatics, Strategic Planning, Policy, Healthcare, Quality Improvement, Leadership, Nursing, Healthcare Management, Public Health, Project Management, Health Policy
Education
Queen's University
Workplace Safety and Insurance Board (WSIB) May 2014 - Present
WSIB July 2011 - May 2014
Crawford & Company 2011 - 2011
Organizational Health Inc. April 2008 - December 2010
Skills
Certified Case Manager, Disability Management, Case Managment, Medical Case Management, Return to Work, Workers Compensation, Return to Work Programs, Claims Management, Workers' Compensation..., Rehabilitation, Claim, Case Management Services, Health Insurance, Case Management, Insurance
Education
York University 2005 — 2006
Education
Brock University 1999 — 2003
Kinesiology
The Baro June 2015 - Present
Holt Renfrew March 2014 - June 2015
Holt Renfrew September 2013 - March 2014
Workplace Safety and Insurance Board (WSIB) June 2013 - August 2013
Workplace Safety and Insurance Board July 2011 - June 2013
Zara April 2010 - August 2011
Loblaw Companies Limited April 2007 - June 2008
Loblaw Companies Limited January 2007 - April 2007
Skills
Recruiting, Employee Relations, Customer Service
Education
Ryerson University
Bachelor of Commerce, Business Management & Human Resources
Sheridan College Institute of Technology and Advanced Learning
Business Administration; Human Resources
Intact, (Formerly ING Canada) April 2012 - 2015
Intact, (Formerly ING Canada) September 2007 - April 2012
Intact, (formerly AXA Insurance) April 2011 - March 2012
ING, (Formerly Allianz Canada) March 2006 - September 2007
Canadian Tire October 1999 - March 2006
Workplace Safety and Insurance Board (WSIB) June 1999 - August 1999
Skills
Customer Service, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Claim, Graphic Design, Freelance Designer, Corporate Design, Graphics, Advertising, Adobe Creative Suite, Illustrator, Corporate Identity, Business Cards, Marketing, Underwriting, Brokers, Art, Drawing, Flash Animation, Fashion Design, Microsoft Excel, Music, Promotions, Marketing Communications, Letterhead, Corporate Stationary
Education
Humber College 2002 — 2004
Diploma, Advertising & Graphic Design / Design and Applied Arts
Centennial College 2001 — 2002
Certificate, Visual Art Fundamentals / Design and Applied Arts
Sheridan College 2000 — 2001
Certificate, Art Fundamentals / Design and Applied Arts
Workplace Safety and Insurance Board (WSIB) November 2011 - Present
Halton Community Housing Corporation November 2009 - 2011
Shepell.fgi October 2004 - November 2009
Skills
Social Services, Workshop Facilitation, Community Development, Program Evaluation, Government, Policy Analysis, Training, Coaching, Mental Health, Human Resources, Project Management, Case Managment, Management, Nonprofits, Policy, Conflict Resolution
Education
Humber College 2007 — 2011
Social Service Worker
Humber College 2005 — 2007
Crisis Intervention and Advanced Counselling, Mental Health Counseling
Humber College 2005 — 2006
Emergency Telecommunications
Workplace Safety and Insurance Board (WSIB) July 2015 - Present
Workplace Safety and Insurance Board (WSIB) January 2012 - Present
Huazhong University of Science and Technology July 2006 - July 2008
Skills
R, SAS, LaTeX, Time Series Analysis, Data Mining, SQL, IML, Predictive Modeling, Business Analytics, Econometrics, Artificial Neural...
Education
Western University 2009 — 2011
Master's degree, Epidemiology & Biostatistics
Wuhan University 2001 — 2006
Doctor of Philosophy (Ph.D.), Mathematical Statistics and Probability
Hubei Normal University 1997 — 2001
Bachelor's degree, Applied Mathematics
Workplace Safety and Insurance Board (WSIB) July 2013 - Present
CATIE August 2012 - July 2013
All Languages Ltd. April 2011 - April 2012
Association of Canadian Community Colleges May 2000 - May 2008
Association of Canadian Community Colleges July 1988 - May 2000
Skills
Editing, Proofreading, Translation, Research
Education
University of Ottawa / Université d'Ottawa 2005 — 2007
Bachelor of Arts (B.A.), Language Interpretation and Translation
University of Toronto 1983 — 1984
Bachelor of Education (B.Ed.), French and Italian
McMaster University 1981 — 1983
Master of Arts (M.A.), French Language and Literature
McMaster University 1977 — 1981
Bachelor of Arts (B.A.), French Language and Literature
City of Toronto June 1999 - Present
Workplace Safety and Insurance Board (WSIB) September 1994 - June 1999
Skills
First Aid, Sailing, Truck Driving, Paramedic, CBRN, Cpr Certified, Healthcare, Ambulance, CPR Certified, Medical Terminology, Rescue, Disaster Response, Emergency Medicine, First Responder, Policy, Public Safety, Preparedness, Emergency Management, Emergency Services, Public Speaking
Education
Humber College 1993 — 1994
Diploma, Ambulance and Emergency Care
The University of Western Ontario 1987 — 1992
Bachelor of Science (B.Sc.), Biology, General