World Travel Holdings
Industry: Company
DescriptionHeadquarters: Wilmington, MA Founded: 2003 Subsidiary: Cruise411.com, Inc.
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World Travel Holdings Employees
World Travel Holdings November 2005 - Present
Farmers Insurance & Financial Services February 2008 - December 2010
WTH Travel November 2005 - January 2009
Skills
Leisure Travel, Travel Planning, Cruises, Cruise Lines, River Cruises, Royal Caribbean, Carnival, Holland America, Norwegian, Celebrity, CLIA, IATA, Disney Vacations, Disney, Star Wars, Tourism, Tour, Leisure Industry, Leisure, Adventure Travel
Education
Green River Community College 2000 — 2003
AA, Education
Tahoma 1996 — 2000
World Travel Holdings October 2014 - January 2015
Goodwill Industries of Southwest Florida March 2013 - August 2014
Goodwill Industries of Southwest Florida September 2012 - March 2013
Goodwill Industries of Southwest Florida December 2011 - September 2012
Skills
Community Outreach, Store Management, Customer Service, Training, Nonprofits, Team Building, Social Networking, Public Relations, Leadership, Public Speaking, Fundraising, Customer Experience, Microsoft Word
Education
Felician College 1998 — 2002
Bachelor of Arts (BA), Philosophy and Religious Studies
Ocean County College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Giant Eagle May 2014 - July 2014
U-Haul International, Inc. February 2014 - March 2014
Target January 2013 - February 2014
World Travel Holdings September 2012 - December 2012
Whole Foods Market May 2012 - August 2012
Walmart October 2010 - May 2012
Education
Art Institute of Houston 2004 — 2006
Associates of Applied Science, Culinary Arts/Chef Training, 3.0
World Travel Holdings February 2002 - Present
Education
Mid Florida Tech 1999 — 2000
Associate's degree, Travel and Exploration
RediClinic February 2011 - Present
Alliance Recruiting Resources April 2008 - February 2011
World Travel Holdings October 2004 - April 2008
Skills
Applicant Tracking..., Healthcare, Recruiting, Talent Acquisition, Staffing Services, Permanent Placement, Onboarding, Hospitals, Sourcing, Healthcare Management, Cold Calling, Account Management, Human Resources, Interviews, Contract Recruitment, Hiring, Employee Relations, Technical Recruiting, Internet Recruiting, Recruitment Advertising, Screening, Background Checks, Physician Relations, Temporary Staffing, Resume Writing, Employee Benefits, Temporary Placement, Sales, CRM, Physicians, Management, Leadership, Job Fairs
Education
Lamar University
Business
WTH, Inc 2006 - Present
World Travel Holdings May 1992 - Present
Travel Services International 1997 - 2000
Skills
Cruises, Tourism, Call Centers, Vacation, Customer Service, Leisure Travel, Travel Management, Online Travel, Leisure, E-commerce, Hotels, Resorts, Business Travel, Hospitality, Sales, Incentives, Online Advertising, Online Marketing, Revenue Analysis, Marketing Strategy
Education
Colgate University 1988 — 1992
Bachelor's degree, Economics
Hertz Local Edition June 2014 - Present
World Travel Holdings January 2007 - Present
Mary Kay January 2010 - January 2012
Sprint January 2008 - January 2010
US Navy January 2004 - January 2007
Seagate Travel January 2003 - January 2004
U.S. Airways January 2001 - January 2002
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Sales, Editing, Team Building, Team Leadership, Outlook, Fundraising, Windows
Education
University of North Carolina at Charlotte 2012 — 2014
Bachelor's Degree, Management
Central Piedmont Community College 2010 — 2012
Associate's Degree, General Studies
Prudential Towne Realty August 2013 - Present
World Travel Holdings March 2012 - December 2012
Uncle Julio's Corporation June 2008 - July 2011
Skills
Real Estate, World Class Customer..., Microsoft Office, Microsoft Excel, Microsoft Word, Hospitality, Integrity, Trust, Retail
Education
George Mason University 2004 — 2009
Bachelor of Arts (BA), Art History
Princess Anne High School
89 Degrees October 2014 - Present
89 Degrees May 2013 - October 2014
IMN October 2009 - May 2013
Phoenix Media/Communications Group August 2008 - October 2009
Karmaloop.com April 2008 - July 2008
World Travel Holdings July 2007 - April 2008
Karen Pryor Clickertraining September 2004 - July 2007
Matthew Ferrara & Company 2002 - 2004
O'Reilly & Associates 2000 - 2001
O'Reilly Media 2000 - 2001
Skills
E-commerce, Web Design, Email Marketing, Web Analytics, SaaS, HTML, JavaScript, Web Development, Online Advertising, Social Media, Wordpress, Start-ups, SEO, User Interface Design, CSS, Google Analytics, Social Media Marketing, Management, Creative Direction, C#, SQL, Leadership, Software Development, Agile Methodologies, Microsoft SQL Server, Marketing, MVC, Content Management, Mobile Marketing, .NET, Program Management, Software Engineering, PHP, Drupal, Product Management, MySQL, Linux, Information Architecture, Software Project..., Hadoop, SAS, Solution Architecture, Enterprise Architecture, Data Warehousing, User Experience, Digital Marketing
Education
Brown University 1995 — 2000
BA, Independent Concentration in Digital Arts and Media
Phillips Academy Andover 1991 — 1995
High school, Honors, High School/Secondary Diploma Programs
World Travel Holdings September 2014 - Present
ITT Technical Institute March 2013 - August 2014
Headsprout June 2007 - June 2012
Horry County Schools August 2006 - June 2007
Horry County Schools August 2004 - June 2006
Horry County Schools August 2002 - June 2004
Hotel / theatre 1992 - 1999
Skills
E-Learning, Instructor-led Training, SharePoint, Salesforce.com, Project Management, Adobe Acrobat, Databases, Educational Technology, Instructional Design, Dreamweaver, Blended Learning, Team Leadership, Training, HTML, Content Management, Curriculum Design, Microsoft Office, Program Management, Instructional Technology, Distance Learning, Adult Education, Staff Development, Teacher Training, Learning Management..., Cross-functional Team..., SaaS, Technology Integration, Curriculum Development, Content Development, Needs Analysis, ADDIE, Editing, Special Education
Education
Coastal Carolina University 2000 — 2004
Bachelor's degree, Spanish Language and Literature
Ashland Thomas Photography June 2007 - Present
WIPEOUTRUN July 2015 - July 2015
Vector Media New York June 2013 - September 2014
Chicago Trolley Co February 2013 - June 2014
World Travel Holdings 2011 - 2013
Chrome Talent 2009 - 2012
Theatre Downtown 1997 - 2012
NBCUniversal, Inc. February 2010 - August 2011
Jimmy John's 2011 - 2011
Greater Orlando Actor's Theatre 2008 - 2011
Skills
Photography, Entertainment, Theatre, Art, Acting, Film, Musical Theatre, Comedy, Performing Arts, Stage, Television, Improvisation, Guided Tours, Tourism, Stage Management, Directing, Television Directing, Directing Talent, Improvisational Comedy, Writing, Singing, Music, Video, Microsoft Office, Microsoft Word, Photoshop, Lightroom, Social Media, Social Media Marketing, Model Portfolios, Creative Direction, Travel, Film Production, Fashion, Festivals, Advertising
Education
Full Sail University 1997 — 1999
Film, Film & Video, Entertainment Business
HSN April 2010 - Present
Screen Actors Guild January 2009 - Present
World Travel Holdings 2015 - 2015
World Travel Holdings 2015 - 2015
World Travel Holdings 2015 - 2015
World Travel Holdings 2015 - 2015
World Travel Holdings 2014 - 2015
World Travel Holdings 2014 - 2015
AutoSource Magazine March 2009 - January 2010
Cox Enterprises April 2008 - January 2009
Skills
Acting, Sales, Negotiation, Management, Coordination, Television, Advertising, Entertainment, Social Media Marketing, Online Advertising, Social Media, Commercials, Public Relations, Marketing, Sales Management, Radio, Broadcast, Video Production, Voice Over, Video, Producing, Film, Casting, Film Production, Voice Acting, Digital Media, Event Planning, Screenwriting, Feature Films, Comedy, New Media, Camera, Video Editing
Education
Florida Atlantic University 1996 — 2013
Bachelor's degree, Business: Marketing and Management
World Travel Holdings April 2015 - Present
TIAA-CREF Retirement Services 2013 - 2014
Liberty Mutual Insurance Company 2012 - 2013
Fidelity Investments 2011 - 2012
Thomson Reuters 2009 - 2010
State Street Bank 2008 - 2008
JPMorgan Chase January 2007 - December 2007
Fidelity Investments & Dentaquest Ventures 2003 - 2006
Boston Financial Data Services 2000 - 2003
Mellon Financial 1998 - 2000
Skills
Change Management, Strategic Planning, Organizational..., Resources Management, Cost Control, Expense Reduction, Lean Six Sigma, Team Leadership &..., Process Redesign, Process Improvement, Policy & Procedure..., Risk Management, Risk Assessment, Organizational..., Business Analysis, Vendor Management, Integration, Quality Assurance, CRM, Cross-functional Team..., Management Consulting, Program Management, Project Management, Leadership, Business Strategy, Business Transformation, Transformational..., Organizational..., Sarbanes-Oxley Act, Corporate Governance, Ethics, Team Building, PMP, Software Project..., Training, Business Process..., Six Sigma, Budgets, Agile Methodologies, Management
Education
University of the Rockies, Doctoral Candidate (2015)
Doctor of Psychology (PsyD), Organizational Leadership
New England College of Business & Finance
Master's Candidate, Master of Science (MS), Business Ethics & Compliance
Brandeis University
Master of Science (MS), Management of Program & Projects
Morgan State University
Bachelor of Science in Business Administration (BSBA), Accounting & Management
Allianz Global Assistance April 2015 - Present
Grand Circle Corporation August 2013 - April 2015
World Travel Holdings January 2011 - August 2013
Progress Software February 2010 - January 2011
Progress Software DataDirect Technologies October 2006 - February 2010
CarMax 2003 - 2004
Skills
Omniture, Email Marketing, SEO, Marketing Communications, Marketing, Lead Generation, SEM, PPC, Google Analytics, Online Marketing, Corporate Branding, Web Content Management, Event Planning, Salesforce.com, Dreamweaver, Social Media, Database Marketing, Newsletters, Project Management, Illustrator, Trade Shows, Direct Marketing, Public Relations, Press Releases, Strategy, Entrepreneurship, Digital Marketing, Content Strategy, Online Advertising, Social Media Marketing, Web Analytics, Leadership
Education
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2012
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Virginia Commonwealth University 2003 — 2006
BS, Public Relations
Midlothian High School 1998 — 2002
World Travel Holdings September 2011 - Present
Skills
Customer Service, Team Building, Management, Tourism, Event Management, Marketing Strategy, Marketing, Travel Management, Team Leadership, New Business Development
Education
Florida Atlantic University
Elementary Education and Teaching
Mercer April 2014 - Present
World Travel Holdings 2007 - 2014
Eclipsys 2004 - 2006
Info Insomniax 2000 - 2002
Skills
User Experience, User Interface Design, Graphic Design, Web Design, Dreamweaver, Photoshop, Flash Animation, Illustrator, Logo Design, Adobe Creative Suite, Branding & Identity, Email Marketing, Online Marketing, Online Advertising, Creative Problem Solving, Marketing Strategy, Visual Design
Education
Montserrat College of Art 1993 — 1997
Bachelor of Fine Arts (BFA), Illustration / Graphic Design
Spectrum Marketing Companies April 2015 - Present
World Travel Holdings January 2008 - June 2012
The Sun February 2007 - December 2007
Perkins+Will April 2006 - February 2007
Media Options Inc January 2004 - January 2006
Rowland Publishing, Inc./Tallahassee & Emerald Coast Magazines January 2001 - January 2004
Knight Ridder Newspaper/Tallahassee Democrat July 1997 - January 2001
Auto Trader Magazine/Trader Publishing January 1992 - January 1997
Skills
Brochures, Graphics, Advertising, Direct Mail, Corporate Branding, Layout, Graphic Design, Collateral, Corporate Identity, Magazines, Publications, Logo Design, Flyers, Newspapers, Marketing, Brand Development, Creative Direction, Creative Strategy, Art, Adobe Creative Suite, Adobe Acrobat, InDesign, Photoshop, Illustrator, PowerPoint
Education
Aquent Gymnasium
Certificate of Completion, HTML & CSS Coding
Hallmark Institute of Photography
Professional Certificate, Photography & Business
Art Instruction School
Various aspects of Art
World Travel Holdings March 2010 - Present
Sapient October 2008 - March 2010
Fidelity National Information Services April 2005 - September 2008
Greenpockets February 2003 - April 2005
IPCL 1998 - 2000
Skills
Agile Methodologies, Software Development, SDLC, Java, SQL, jQuery, Spring, Hibernate, Enterprise Architecture, Struts, Freemarker, Magnolia CMS, Integration, J2EE Application..., Tomcat, HTML, Software Project..., XML, Apache 2, JSP, Microsoft SQL Server, Business Analysis, Program Management, JavaScript, UML, CSS, ColdFusion, Requirements Analysis, Servlets, Ehcache, Spring Framework, Rhythmyx
Education
University of Arizona 2001 — 2002
MS, Management Information Systems
Nirma Institute of Management 1996 — 1998
MBA, Finance
Dharmsinh Desai Institute of Technology 1991 — 1995
BE, Chemical Engineering
World Travel Holdings May 2013 - Present
World Travel Holdings 2010 - May 2012
Skills
Sales, Online Advertising, Tourism, Marketing, Marketing Strategy
Education
Duke University 2006 — 2010
B.A., History
Cornell University School of Hotel Administration 2012 — 2013
MMH, Hospitality Administration
World Travel Holdings January 2005 - Present
Travel Impressions 1980 - 2001
Skills
Tourism, Online Travel, Revenue Analysis, Hospitality Management, Hotels, Leisure, Entrepreneurship, Cruises, Leadership, Team Building, Yield Management, Leisure Travel, Business Travel, Hospitality, Marketing, Online Marketing, Hospitality Industry, Resorts, Event Planning, E-commerce, Marketing Strategy, Online Advertising, Competitive Analysis, Trade Shows, Travel Management, Incentive Travel, Public Relations, Sales, Social Media Marketing, New Business Development, Start-ups, Social Media, Management, Travel Planning, Strategic Partnerships, Customer Service, Strategic Planning, Event Management, Sales Management, Luxury, Email Marketing, Tour Operators, Business Development, Hotel Booking, Incentives, Budgets, Contract Negotiation
Education
Cornell University 1976 — 1980
BS
World Travel Holdings September 2014 - Present
Swoop September 2013 - May 2014
Imaginatik May 2013 - August 2013
Bentley University September 2011 - May 2013
Hornbach Baumarkt AG June 2012 - July 2012
Bentley University April 2011 - June 2011
Wheaton Park District May 2008 - September 2008
Skills
Social Media, Blogging, Microsoft Excel, Facebook, PowerPoint, Microsoft Word, Leadership, Advertising, Outlook, Marketing, Online Marketing, Competitive Analysis, SPSS, Google Analytics, Hootsuite, Google Adwords, Yahoo Search Marketing, DoubleClick, Paid Search Strategy
Education
Bentley University 2010 — 2014
Bachelor of Science (BS), Marketing, Cum Laude
Casenet at Centene May 2014 - Present
Everbridge March 2014 - June 2014
NameMedia July 2011 - March 2014
BuyerZone.com June 2008 - June 2011
World Travel Holdings June 2007 - June 2008
Analogic Inc February 2005 - June 2007
Power Object February 2000 - December 2004
Taxware International May 1999 - January 2000
Skills
Java, REST, XML, Spring, Hibernate, Tomcat, JBoss Application Server, SQL, Ant, Maven, Apache, SOAP, jQuery, JMS, Agile Methodologies, Java Enterprise Edition, Software Development, Scrum, Subversion, Web Applications, JUnit, AJAX, Struts, JSP, Object Oriented Design, SEO, Hadoop, Web Services, Amazon Web Services..., Memcached, Jboss Esb, Nginx, AWS, WordPress, Jenkins, MongoDB, SOA, SaaS
Education
Hunan University
University of Massachusetts Boston
Cruise & Cruise February 2012 - Present
Carnival Cruise Lines January 2010 - July 2011
World Travel Holdings January 2007 - 2009
Royal Caribbean Cruise Line June 2003 - December 2006
Skills
Revenue Management, Resorts, Vacation, Sales Management, Leisure, Training, Hospitality, Hotel Management, Customer Service, Cruises, Trade Shows, Revenue Analysis, Public Relations, Marketing Strategy, Event Planning
Education
Academy of Aeronautics
Florida Institute of Technology
Bachelors of Science, Computes Science
McGraw-Hill Education March 2014 - Present
CustomMade Ventures November 2013 - February 2014
World Travel Holdings April 2013 - November 2013
Cengage Learning January 2008 - March 2013
Fidelity Investments August 2007 - January 2008
Sun Life Financial January 2007 - July 2007
Skills
Product Management, Agile Project Management, Vendor Management, User Experience, Product Lifecycle..., Product Development, UML, Proof of Concept Design, Certified Scrum Master..., Agile Methodologies, Scrum, Product Requirements, Enterprise Software, Strategy, E-commerce, Software Development, Competitive Analysis, SDLC, Cross-functional Team..., Business Requirements, Product Launch, Software Product..., Business Process, Program Management, Mobile Applications, Project Management, Software Project..., Quality Assurance, Product Marketing, Strategic Partnerships, Business Strategy, Analytics, Management, Software Documentation, Cloud Computing, Mobile Devices, Integration, Leadership, Process Improvement, Web Analytics, SaaS, Business Analysis, Business Development, Testing, User Interface Design, Analysis, Team Management, Market Research, MS Project, Training
Education
Augsburg College 2003 — 2006
Master of Business Administration (M.B.A.)
University of Saint Thomas 2001 — 2003
Master of Science (MS)
St. Cloud State University 1996 — 2001
BS
Anthem November 2014 - Present
Anthem, Inc. August 2011 - November 2014
AAAA Self Storage June 2009 - August 2011
World Travel Holdings September 2000 - June 2009
Skills
Team Building, Performance Management, Tourism, Strategic Planning, Management, Leadership, Training, Customer Service, Travel Management, Customer Satisfaction, Sales Management, Sales, Sales Operations
Education
Chowan University 1989 — 1990
World Travel Holdings 1999 - 2014
Education
BOSTON STATE
Master of Science (M.S.)
Framingham State University
Bachelor of Science (B.S.)
Rue La La August 2014 - Present
Birchbox April 2015 - Present
Rue La La August 2012 - August 2014
World Travel Holdings February 2012 - August 2012
RMS Media Group June 2011 - May 2012
Rue La La November 2011 - January 2012
Boutique Week LLC January 2011 - May 2011
DDA October 2010 - December 2010
Asher Agency May 2010 - June 2010
Skills
Blogging, Advertising, Facebook, WordPress, Newsletters, Editing
Education
Boston University 2008 — 2011
Bachelor of Science, Advertising
Emmanuel College 2007 — 2008
BS, Communications
World Travel Holdings June 1988 - Present
Skills
Tour Operators, Online Travel, Tourism, Leisure, Travel Management, Product Management, Online Advertising, Product Marketing, Competitive Analysis, Cruises
Education
Bay State College 1986 — 1988
Greater Lawrence Tech 1981 — 1985
Edgewood Travel May 2015 - Present
Cruises Inc. October 2012 - Present
Prosource wholesale flooring September 2014 - May 2015
World Travel Holdings November 2011 - September 2012
Davis Diversified, Inc. January 2009 - April 2011
Spraggins Builder Services 2002 - 2007
Skills
Travel Management, Leisure Travel, Online Travel, Travel, Microsoft Word, Microsoft Excel, Outlook, Multi Tasking, Sales, Direct Sales, Account Management, Interior Design, Construction Management, Customer Service, Group Cruises, Contract Negotiation, River Cruises, Cruises, Honeymoons, Vacation, Luxury Cruise, Sales Management, New Business Development, Tourism, Marketing, Public Relations, Social Media, Event Management, Management, Social Media Marketing, Event Planning
Education
Goucher College
Bachelor of Arts (BA), Communications and Sociology
Goucher College
World Travel Holdings February 2012 - Present
World Travel Holdings October 2007 - March 2008
World Travel Holdings July 2005 - September 2007
Skills
Quality Assurance, SEO, Social Media Marketing, Blogging, Advertising, Online Advertising, Oracle, Editing, Copywriting, Online Marketing, Project Management
Education
Endicott College 1995 — 1998
Bachelor of Science, Psychology
Nichols College 1993 — 1994
Business
Leverage Capital Resources, Inc. September 2002 - Present
Globalvestment Capital Partners 2014 - Present
CAST Enterprises, Inc. July 2008 - Present
Parkland Coral Springs Business Group 2013 - 2015
Parkland Coral Springs Business Group 2013 - 2015
World Travel Holdings January 2004 - December 2006
Granite Financial Partners, LLC January 2003 - December 2006
UHY LDMB Advisors Inc. Chartered Accountants June 2001 - December 2002
Castle Group September 1995 - June 2001
Skills
Strategic Planning, Mergers, Start-ups, Forecasting, Entrepreneurship, Budgets, Business Planning, Team Building, Sales, Competitive Analysis, New Business Development, Marketing, Hospitality, Marketing Strategy, Financial Forecasting, Negotiation, Contract Negotiation, Accounting, Management, Real Estate, Mergers & Acquisitions, Social Media Marketing, Investments, Restructuring, Corporate Finance, Finance, Operations Management, Strategy, Management Consulting, Executive Management, Business Strategy, Business Development, Leadership, Team Leadership, Retail, Sales Management, Strategic Partnerships, Business Analysis, Coaching, Change Management, Account Management, P&L Management, Cross-functional Team..., Customer Service, Project Management, Online Marketing, Financial Analysis, E-commerce, Consulting, Public Speaking
Education
McMaster University 1988 — 1990
MBA, Finance
Western University 1983 — 1988
BA, Finance & Economics
Herzliah High School / Bialik
learning thru travel April 2012 - Present
Princess Cruises/HAP Alaska 2012 - Present
Body By Vi Visalus December 2011 - Present
Checkers May 2011 - December 2011
World Travel Holdings September 2009 - June 2010
QVC July 2000 - February 2006
Skills
Customer Relations, Restaurant Management, Retail Management, Hospitality, Customer Service, Retail, Health, Supervisory Skills
Education
Martin County High School 1981 — 1985
Diploma, General
Indian River Community College
Kaplan University September 2008 - July 2015
Hostway Corporation November 2007 - September 2008
World Travel Holdings August 1998 - November 2007
US Army April 1999 - April 2007
Skills
Call Center, Coaching, Sales Management, Team Building, Performance Management, Team Management, Call Centers, Employee Training, Leadership, Leadership Development, Management, Marketing Strategy, Recruiting, Sales, Staff Development, Strategic Planning, Training, Interviews, Change Management, PowerPoint, Microsoft Excel, Customer Satisfaction, Customer Service, Public Speaking, Customer Retention, Marketing, Higher Education, Lead Generation, Microsoft Office, Mentoring, Analysis, Time Management, Budgets
Education
Kaplan University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Johnson & Wales University 1993 — 1997
BA, Culinary Arts and Marketing
Timberlane High School
Timberlane High School
Highline School District September 2014 - Present
Highline School District September 2013 - Present
Community Day School Association June 2013 - Present
Solid Ground - Brettler Family Place January 2013 - June 2013
AmeriCorps YIS - Community Youth Services August 2010 - July 2012
James Madison University August 2009 - June 2010
James Madison University August 2009 - December 2009
Choice & Consequence April 2009 - June 2009
World Travel Holdings May 2008 - August 2008
World Travel Holdings May 2008 - June 2008
Skills
Time Management, Team Building, Teaching, Human Resources, Training, Recruiting, Community Outreach, Fundraising, Interviews, Program Management, Research, Volunteer Management, Nonprofits, Program Development, Microsoft Excel
Education
University of Washington 2012 — 2014
Master of Social Work (MSW), Social Work
James Madison University 2006 — 2010
B.A., Sociology, Spanish Cum Laude
James Madison University 2006 — 2010
Bachelor of Arts, Sociology
National Basketball Association January 2013 - Present
Conde Nast November 2011 - October 2012
Conde Nast August 2009 - October 2012
World Travel Holdings May 2007 - August 2009
CP Baker & Companies April 2005 - May 2007
Skills
QuarkXPress, Flash, HTML, Filemaker Pro, Silverpop, Adobe Creative Suite, Photoshop, Illustrator, Dreamweaver, E-commerce, InDesign, Adobe Acrobat, Mac, Layout, Word, Web Design, Graphic Design, Microsoft Office, Email Marketing, Advertising, Magazines, Art Direction, Social Media, Direct Mail, Promotions, Illustration, Copywriting, Microsoft Word, User Experience, FileMaker, Typography, Marketing, Blogging, Brand Development, Branding & Identity, Information Architecture, Digital Media, Google Analytics, Creative Strategy, Interaction Design, Logo Design, WordPress, Publishing, Brochures, Creative Direction, Direct Marketing, CSS, SEO, Corporate Branding, CMS
Education
Northeastern University 2000 — 2005
Bachelor of Fine Arts (BFA), Graphic Design and Photography (minor in art history and philosophy)
World Travel Holdings September 2015 - Present
Self-Employed January 2009 - January 2015
Skills
Blogger, Article Creation, Proofreading, Text Editing, Social Media, Helium
Education
East Carolina University
College of the Albemarle
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
World Travel Holdings February 2012 - Present
Wyndham Vacation Ownership March 2008 - February 2012
Self-Employed June 2003 - March 2008
Orlando/Orange County Convention & Visitors Bureau July 1995 - January 2003
Skills
Press Releases, Public Relations, Writing, Crisis Communications, Community Relations, Internal Communications, Social Media, External Communications, Copy Editing, Proofreading, Corporate Communications
Education
Florida State University 1991 — 1995
Bachelor of Science, Communication
World Travel Holdings August 2014 - Present
Winter Haven Public Library June 2014 - Present
Palm Beach County School District August 2011 - July 2014
Polk County School Board August 2008 - July 2011
Things Remembered February 2003 - June 2011
Skills
Tutoring, Staff Development, Classroom, Curriculum Design, Teaching, Curriculum Development, Elementary Education, Lesson Planning, Classroom Management, Educational Technology, Instructional Design, PowerPoint, Literacy, Customer Service, Microsoft Office, Training
Education
Purdue University 2012 — 2014
Master of Science (MS) in Education, Learning Design and Technology
Florida Southern College 2004 — 2008
B.S. Elementary Education K-6, Elementary Education and Teaching
Prudential Towne Realty August 2013 - Present
World Travel Holdings April 2012 - December 2012
Uncle Julio's Corporation November 2009 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Team Building, Real Estate, Relocation, ABR, Marketing, Rentals, Buyers
Education
George Mason University 2004 — 2009
Bachelor of Arts (B.A.), Art History
Princess Anne High School 2000 — 2004
Diploma
Financial Education Services (FES) July 2014 - Present
Academy Sports + Outdoors February 2014 - Present
World Travel Holdings October 2013 - March 2014
Comcast Cable November 2003 - August 2012
CLOVER TECHNOLOGIES October 2001 - August 2002
DPM Consulting Services August 1997 - June 2001
Focus Hope October 1993 - January 1997
MICHIGAN NATIONAL BANK June 1984 - October 1993
Skills
Telecommunications, Call Center, Broadband, VoIP, IP, Program Management, Call Centers
Education
Lawrence Technological University 1981 — 1986
Mathematics
World Travel Holdings February 2013 - Present
Pierson Grant Public Relations August 2006 - February 2013
Turner Broadcasting October 2005 - May 2006
Beber Silverstein Group June 2005 - August 2005
American Cancer Society 2003 - 2004
Skills
Press Releases, Media Relations, Public Relations, Research, Social Media, Social Media Marketing, Proofreading, Marketing Communications, Facebook, Crisis Communications, Publicity, Corporate Communications, Blogging, Copywriting, Editing, Event Planning, Strategic Communications, Event Management, Marketing Strategy
Education
Emory University - Goizueta Business School 2005 — 2006
BBA, Marketing and Communications
Emory University 2002 — 2006
BBA, Marketing and Communications
World Travel Holdings September 2015 - Present
Travel Resource September 2013 - December 2014
Tower Travel Management 2011 - September 2013
Tower Travel Management 2007 - 2011
Tower Travel Management June 2003 - January 2007
Pyramid Travel Service, Inc March 1989 - April 2003
Skills
Team Building, Management, Marketing Strategy, CRM, Event Management, Contract Negotiation, Sales, Business Development, Sales Operations, Project Management, Data Analysis, Account Management, Microsoft Office, Salesforce.com, Strategic Planning, Sales Presentations, Customer Loyalty..., Value Creation, Adaptability, Entrepreneurship, Travel Management, Business Travel, Key Account Management, Customer Retention, Customer Oriented, Entrepreneurship..., Change Management, Value Selling, value based selloing, KPI implementation, Business Strategy, Start-ups, Start-up Consulting, Start-up Ventures, Presentations, Direct Sales, Sales Presentation..., Collaboration, Internal Communications, Outstanding time..., Negotiation, Sales Management, Analysis, New Business Development, Customer Service, Lead Generation, Time Management
Education
Southern Illinois University, Carbondale
B.S., Education
Atlantic University
M.A., Transformative Practices and Theories
University of Illinois at Chicago
Certificate, Business Administration
World Travel Holdings December 1992 - Present
Warner Lambert 1987 - 1992
Procter & Gamble 1985 - 1987
Skills
Cruises, Tourism, Jing, Hotels, Adobe Connect, Hospitality, Employee Relations, Camtasia, Call Center, Performance Management, SnagIt, Customer Service, Travel Management, Leisure Travel, Call Centers, Travel Planning, Incentives, Vacation, Sabre, Online Travel, Sales
Education
Northeastern University 1983 — 1985
BS, Business Administration, Human Resources
Mohawk Valley Community College-Utica Branch 1981 — 1983
Associate's degree, Business Administration and Management, General
Cruise Planners March 2014 - Present
JM Field Marketing June 2013 - January 2015
CruiseOne/CruisesInc. (World Travel Holdings partner) 2010 - 2013
World Travel Holdings April 2007 - April 2010
WMPH Vacations April 2006 - March 2007
Skills
English, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Windows, Outlook, Event Planning, Hospitality, Travel Management, Tourism, Hotels, Leisure Travel, Training, Cruises, Vacation, Leisure, Hospitality Industry, Resorts, Hospitality Management, Event Management
Education
Broward College 2003 — 2005
Associate of Arts (AA), Hospitality Administration/Management
Community College of the US Air Force 1993 — 1995
Associate of Arts and Sciences (AAS), Law Enforcement Intelligence Analysis
World Travel Holdings November 2013 - Present
DoubleTree Suites by Hilton Melbourne Beach Oceanfront September 2012 - August 2013
Hilton Melbourne Beach and DoubleTree Melbourne Beach Oceanfront April 2012 - September 2012
Robert Half International September 2011 - April 2012
Crowne Plaza Melbourne Oceanfront November 2009 - September 2011
Pink Shell Beach Resort and Spa 2002 - 2007
Skills
Leadership, Time Management, Hotels, Hospitality, Sales Management, Account Management, Customer Service, Sales, Event Management, Negotiation, New Business Development, Contract Negotiation, Microsoft Office, Training, Marketing, Customer Satisfaction, Marketing Strategy, Food & Beverage, Tourism, Hospitality Management, Hospitality Industry, Revenue Analysis, Resorts
Education
Florida Gulf Coast University 2002 — 2005
BA, Liberal Arts
Stetson University 2000 — 2002
World Travel Holdings October 2007 - August 2014
Skills
Account Reconciliation, Accounting, General Ledger, Accounts Payable, Financial Reporting, Budgets, Forecasting, Hotels, Invoicing, Revenue Analysis, Hospitality, Travel Planning, Microsoft Excel, Customer Service, Microsoft Office, Tourism, Travel Management, Financial Analysis
Education
National University 2012 — 2013
Master of Business Administration (M.B.A.), Accounting
Central Michigan University 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
World Travel Holdings November 2012 - Present
The News-Gazette June 2012 - October 2012
Rent-A-Center March 2011 - June 2012
Skills
Advertising, News Writing, Feature Articles, Blogging, Travel Management, Sales, Travel Planning, Customer Service, Customer Satisfaction, Cruise Lines, Cruise Planning, Phone Etiquette, Customer Engagement, Leisure Travel, Adventure Travel, Cruises, Hospitality, Social Media Marketing, Sabre, Hotels, Management, Marketing, Tourism
Education
Dabney S Lancaster Community College 2001 — 2002
Rockbridge County HS 1996 — 2000
High School Diploma, General Studies
World Travel Holdings November 2011 - Present
CE Property Services Group September 2006 - August 2011
Society of St. Andrew August 2001 - March 2005
Skills
Office Management, Non-profits, Payroll, Human Resources, Administrative..., Telephone Skills, Data Entry, Invoicing, Outlook, Budgets, Team Leadership, Call Centers, Training, Accounts Payable, Coordination, Office Administration, Microsoft Office, Accounts Receivable, ADP Payroll, Account Reconciliation, Spreadsheets, Customer Service, Time Management, Event Planning, Recruiting, Event Management, Hospitality, Microsoft Word, Microsoft Excel, Hiring, Employee Relations, Fax, Benefits Administration, Interviews, 10 Key, New Hire Orientations, Employee Training, Employee Benefits, Confidentiality, Management, Travel Planning, Coaching, Public Speaking, FMLA, Performance Management, Account Management, Team Building, Administration, Lotus Notes
Education
Western Governors University 2013 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration
Full Sail University 2010 — 2013
BA - not complete, Web Design and Development
World Travel Holdings December 2009 - Present
Education
Liberty University 2010 — 2012
Old Dominion University - College of Business and Public Administration 2005 — 2008
Bachelors of Science, Business Administration - Management
Epsilon August 2014 - Present
Bentley University August 2012 - May 2015
Epsilon January 2013 - July 2014
World Travel Holdings July 2011 - November 2012
World Travel Holdings (formerly NLG) August 2010 - June 2011
World Travel Holdings (formerly NLG) August 2007 - August 2010
World Travel Holdings (formerly NLG) June 2005 - August 2007
Experion Systems May 2000 - June 2005
Skills
Email Marketing, SQL, Segmentation, Business Intelligence, Data Warehousing, Cognos, Business Analysis, Databases, Database Marketing, Project Management, Contract Negotiation, Team Building, Cross-functional Team..., Team Management, Customer Analysis, SDLC, CRM, Salesforce.com, Analytics, Analysis, E-commerce, Marketing, Management, Training, Data Analysis, Competitive Analysis, Business Analytics, Strategy
Education
Bentley University - McCallum School of Business 2012 — 2015
Master of Marketing Analytics, Business Analytics
Cornell University 1997 — 1999
B.S., Applied Econ. & Bus. Mgmt
Enterprise Rent-A-Car June 2015 - Present
Enterprise Rent-A-Car May 2011 - June 2015
World Travel Holdings July 2000 - August 2006
Skills
Customer Focused, Bilingual..., Excellent Verbal and..., Microsoft Office, Broad Sales and..., Leadership, Customer Experience, Microsoft Word, Customer Satisfaction, Strategic Planning, New Business Development, PowerPoint, Marketing Strategy, Management, Teamwork, Sales Management, Social Media, Team Building, Entrepreneurship, Customer Retention, Training, Marketing, Time Management, Account Management, Sales, Negotiation, Event Management, Outlook, Public Speaking, Microsoft Excel, Spanish, Customer Service, Call Center, Project Management, Team Leadership
Education
Georgia State University 2011 — 2015
Bachelor’s Degree, Psychology, 3.7 gpa Graduated Magna Cum Laude!
Miami Dade College 2009 — 2010
Paralegal Studies
Contract Position with American Express January 2013 - Present
Trip Professionals/Next One Interactive August 2010 - November 2012
Trip Professionals/Next One Interactive August 2010 - November 2012
Premier Worldwide Marketing September 2008 - June 2010
World Travel Holdings June 2007 - September 2008
Skills
Resorts
Education
Miami Dade College
working on it, Hospitality Managment
World Travel Holdings January 2012 - Present
Christianbook.com June 2007 - December 2011
The University of British Columbia July 2010 - July 2011
Christianbook.com August 2007 - March 2010
Skills
Web Analytics, Affiliate Marketing, SEO, Analytics, Google Analytics, Marketing Strategy, Web Design, Strategy, Online Marketing, Marketing, Email Marketing, E-commerce
Education
The University of British Columbia 2010 — 2011
Award of Achievement in Web Analytics, Web Analytics, Business Marketing, Statistics
Gordon Conwell Theological Seminary 1999 — 2004
M.Div, Theology
Evangel University 1995 — 1999
B.A., English, Biblical Studies
CIO Executive Council, an IDG Brand December 2014 - Present
Global Partners LP April 2012 - December 2014
Travelzoo Local, Inc. September 2010 - April 2012
Future Classic September 2003 - September 2010
World Travel Holdings June 2008 - June 2009
Karmaloop, LLC September 2001 - September 2003
Colette Phillips Communications August 2000 - September 2001
Skills
Market Planning, Sales, Social Media Marketing, Contract Negotiation, Hospitality, CRM, Cross Promotions, Email Marketing, Online Marketing, Integrated Marketing, Grassroots Organizing, Digital Marketing, Social Media, New Media, Marketing, Sponsorship, Public Relations, New Business Development, Digital Media, Digital Strategy, Relationship Marketing, Social Networking, Video, Advertising, Event Management, Event Planning, Press Releases, Marketing Strategy, Strategic Partnerships, Marketing Management, Online Advertising, Business Development, Brand Development, Management, Publicity, Lead Generation, Marketing Communications, SEM, Google Adwords, Brand Management, Content Strategy, Direct Marketing, Facebook, Media Planning, Mobile Marketing, Copywriting, Interactive Marketing, SEO, Media Buying, Brand Awareness
Education
Emerson College 1991 — 1993
Mass Communications
Boston University 1990 — 1991
Undergraduate Studies
World Travel Holdings 2014 - Present
SpringHill Suites by Marriott September 2013 - March 2014
DoubleTree Boston Bedford Glen by Destination Hotels & Resorts April 2013 - September 2013
Hyatt Hotels Corporation January 2008 - February 2009
Citizens Bank May 2004 - January 2006
Homewood Suites by Hilton Hotel September 2002 - October 2003
AT&T May 1999 - September 2002
Skills
Marketing, Sales Management, Sales, Trade Shows, Time Management, Salesforce.com, Hospitality, Management, Customer Satisfaction, Certified Home Stager, Account Management, Event Planning, Event Management, Social Media, B2B, Negotiation, Microsoft Office, Social Networking, Sales Process, Market Analysis, Customer Service, Hotels, Sales Presentations, PowerPoint, Customer Retention, Beauty Industry, Skincare, Makeup Artistry, Eyelash Extensions, Waxing, Facials, Eyebrow shaping and..., Freelance makeup
Education
Catherine Hinds Institute of Esthetics 2012 — 2013
License, Esthetics
The MENTOR Network September 2014 - Present
The MENTOR Network December 2012 - September 2014
The MENTOR Network August 2011 - December 2012
Ropes & Gray LLP April 2010 - July 2011
Mark Hurley Coaching September 2007 - December 2010
World Travel Holdings 2005 - December 2008
KaBloom Ltd. 2000 - 2005
Recruiting Specialists 1999 - 2000
Skills
Talent Management, Performance Management, Leadership Development, Employee Relations, Change Management, Executive Coaching, Workforce Planning, Employee Engagement, Coaching, Organizational Design, Succession Planning, Organizational..., Talent Acquisition, Onboarding, Talent Development, Hiring, Human Resources, Recruiting, Leadership, Employee Benefits, Management, Training, Strategic Planning, HRIS, Personnel Management
Education
Emmanuel College
Bachelors Degree, Business Administration
University of Massachusetts, Amherst
Liberal Arts
Coaches Training Institute
Certified Professional Co-Active Coach, Professional Coaching Certification
The Walt Disney Company January 2014 - Present
Suzanne Pezzino August 1999 - Present
Disney Parks & Resorts June 2010 - December 2012
Disney Parks & Resorts July 2009 - June 2010
Liberty Travel July 2007 - September 2008
World Travel Holdings November 2006 - June 2007
BCD Travel October 2005 - October 2006
Disney Cruise Line October 2004 - October 2005
Universal Orlando August 2004 - September 2004
Liberty Travel August 1999 - August 2004
Skills
Microsoft Office, Microsoft Excel, Answering Phones, Typing, Computer Proficiency, Customer Service, Customer Satisfaction, Order Fulfillment, Internet, Administrative..., Sales Support, Bulletin Boards, Team Spirit, Data Entry, Events Coordination, E-Learning, Microsoft Word, Expense Reports, Social Networking, SAP Netweaver, Newsletters, Organization, PowerPoint, Tracking, Tourism, Travel Planning, Disney Vacations, Leisure Travel, Business Travel, Android, Multi Tasking, Digital Photography, Early Childhood..., Childcare, Stage Management, Acting, Theatre, Corporate travel, Event Management, Resorts, Travel Management, Telephone Skills, Leisure, Event Planning, Hospitality
Education
Delgado Community College 1996 — 1997
Early Childhood Education
State University of New York College at Old Westbury 1991 — 1994
Theatre
John Jay Senior High School 1988 — 1991
Diploma, General Studies
World Travel Holdings May 2015 - August 2015
Ponte Vedra Wellness Center June 2011 - August 2011
Independent Living Resource Center of NE Florida June 2007 - August 2007
Skills
Computer Repair, Laravel, MySQL, Windows 7, Web Development, Ubuntu, HTML5, PHP, WordPress, Operating Systems, Laptops, Windows, Technical Support, Software Installation, Microsoft Office, Help Desk Support, Virus Removal, Troubleshooting, Hardware, OS X, Computer Hardware, iOS, Android, Social Networking, Notepad++, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Apache, Nginx
Education
Florida State University 2013 — 2015
Bachelor's degree, Information Technology
Florida State College at Jacksonville 2009 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
A Company Portable Restrooms October 2014 - Present
Idaho Meth Project May 2014 - June 2015
Global Travel April 2012 - September 2014
Travel Research Online December 2011 - December 2012
World Travel Holdings November 2009 - April 2012
Uniglobe VIP Travel August 2007 - December 2008
Idaho Hospital Association January 1992 - June 1998
Skills
Cruises, Customer Service, Leisure Travel, Meeting Planning, Vacation, Hotels, Honeymoons, Luxury Cruise, Travel Management, Hotel Booking, Incentive Travel, Resorts, Leisure, Adventure Travel, Event Management, Sustainable Tourism, Car Rental, Hospitality, Travel Planning, Incentives, Hospitality Industry, Luxury Travel, Virtuoso Travel Advisor, Corporate Events, Destination Marketing, Travel Writing, Caribbean Specialist, Leisure Travel Advisor, Luxury, Customer Engagement, Social Media, Organizational..., Microsoft Office, Office Administration, Proofreading, Writing, Tourism, Hospitality Management, Apollo, Event Planning, Marketing, Public Relations, Social Media Marketing, Sales, Trade Shows, Marketing Strategy, Social Networking, Business Travel, Online Marketing, Marketing Communications
Education
Penn Foster 2005 — 2007
Certificate, Travel/Tourism
Idaho State University 1989 — 1990
Business/Office Automation/Technology/Data Entry
Salmon High School 1986 — 1988
PureFormulas.com March 2015 - Present
Comcast Business February 2015 - March 2015
The Darwin Agency November 2014 - January 2015
World Travel Holdings September 2013 - September 2014
Skills
Marketing, Advertising, Google Analytics, Social Media, PPC, Social Networking, Newsletters, Email Marketing, Social Media Marketing, Online Marketing, Marketing Strategy, Online Advertising, Digital Marketing, Marketing Communications
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Marketing
StuartLloydCohen.com, HealthySexyAging.com April 2009 - Present
ResortForaDay.com May 2009 - May 2014
World Travel Holdings 2007 - 2009
NEST (Network of Entreprenuers Selling Travel) 2004 - 2006
Celebrity Cruises 2003 - 2004
Vacation.com 1996 - 2001
Princess Cruises 1994 - 1996
Skills
Marketing Strategy, Hospitality, Event Management, Tourism, Travel Management, Marketing, Leisure Travel, New Business Development, Motivational Speaking, Sales Leadership..., Keynote, Creative..., Business Performance..., Integrative Health Coach
Education
Ithaca College 1981 — 1985
BS, Communications/Advertising & PR
VoiceAmerica Talk Radio - WTR, LLC March 2008 - Present
Modavox, Inc. March 2008 - December 2009
Travel Hub Media/Travel Hub Radio July 2003 - December 2008
America's Vacation Center/American Express Travel August 2007 - June 2008
World Talk Radio April 2003 - March 2008
World Travel Holdings November 2004 - July 2007
America's Vacation Center/American Express 2004 - 2007
Hyatt Regency August 2002 - April 2003
Commercial Travel Corporation July 1999 - August 2002
800 Travel Systems/800-FLY-4-LESS/800-LOW-AIR-FARE September 1997 - May 1999
Skills
Radio, Social Media, Coaching, Customer Relations, Event Planning, Customer Service, Word, Writing, Microsoft Office, Tourism, Team Building, Research, Cruises, Vacation, Copywriting, Digital Copywriting, Broadcast, Video Production, Social Networking, Radio Producing, Radio Host, New Media, Microsoft Word, Entertainment, Creative Writing, Radio Broadcasting, Voice Over, Product Management, Voiceovers, Facebook, Editing, Music, Digital Media, Online Advertising, Video, Voice Acting, Producing, Podcasting, Television, AudioVault, Commercials, Audio Editing, Radio Promotions, Radio Advertising, Broadcast Journalism, Adobe Audition, Media Production, Publicity, Broadcast Television, Sound
Education
San Diego State University-California State University 1989 — 1996
BA
Monterey Peninsula College 1987 — 1989
AA
Monterey High School 1984 — 1987
HS
World Travel Holdings August 2014 - Present
World Travel Holdings March 2012 - August 2014
Make-A-Wish Foundation of Southern Florida April 2008 - March 2012
Sun-Sentinel Company November 2006 - April 2008
Catch Your Limit Consulting 2004 - 2006
Skills
Event Planning, Social Media, Media Relations, Event Management, Public Relations, Fundraising, Facebook, Social Media Marketing, Press Releases
Education
Florida State University 2001 — 2005
Bachelor of Arts, Communication (Advertising)
Gold Key Resorts August 2014 - Present
World Travel Holdings December 2010 - May 2014
QVC August 2013 - January 2014
Precious Gem May 2011 - July 2013
Tidewater Women December 2011 - February 2012
Mary Kay Cosmetics January 2011 - August 2011
Another Level College of Cosmetology June 2009 - October 2010
Verizon Wireless VA September 2006 - June 2010
Bryant & Stratton College 2007 - 2009
City of Virginia Beach July 2002 - September 2006
Skills
Sales, Customer Service, Recruiting, Public Speaking, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Skin Care, Cold Calling, Human Resources, Teaching, Event Management, Cosmetics, Time Management, Retail, Training, Coaching
Education
Bryant & Stratton College, Virginia 2007 — 2012
Bachelor of Science, General Management
Bryant & Stratton College, Virginia 2007 — 2009
Associate of Applied Science, Human Resources
ECPI College of Technology 2004 — 2005
Computer Electronic Engineering, Electronic Engineering
Tidewater Community College 1998 — 2000
General Studies, Business Administration and Management, General
Norfolk State University 1988 — 1990
Business Administration
Carbonite May 2013 - Present
Freelance January 2008 - Present
World Travel Holdings September 2011 - May 2013
MIT Federal Credit Union August 2008 - September 2011
Rosen Assoc. Mgmt. Corp - Watertown Mall February 2007 - August 2008
Tech Target May 2005 - March 2006
New Basics, Inc. September 2005 - December 2005
Skills
InDesign, Illustrator, Dreamweaver, Photoshop, Adobe Fireworks, CSS, HTML, Email Marketing, Web Design, Graphic Design, Advertising, Adobe Creative Suite, Flash, Marketing
Education
Massachusetts College of Art 2006 — 2011
Certification, Graphic Design
Babson College 2002 — 2006
BS, Marketing
John Cabot University 2005 — 2005
Study Abroad - Rome, Italy
Plexus Worldwide, Inc. February 2014 - Present
Mary Kay Inc. 2013 - August 2014
World Travel Holdings September 2013 - February 2014
Skills
Direct Sales, Customer Service, Customer Satisfaction, Mentoring, Coaching, Wellness, Diabetes, Leading Meetings, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Quality Assurance, QuickBooks, Human Resources, Account Management, Banking, Facebook, Sales, Hotel Booking, Meeting Planning, Public Relations
Education
American InterContinental University
Bachelor of Business Administration (BBA)
Physicians United Plan "PUP" 2014 - 2015
World Travel Holdings November 2012 - September 2013
PWRT May 2011 - September 2011
McCoy Federal Credit Union August 2007 - June 2010
Walmart November 2005 - September 2007
Marriott Vacations Worldwide Corporation February 2005 - November 2005
Banana Republic / Gap Inc. December 2003 - December 2004
Skills
Ability to work well in..., Able to communicate..., Good time management..., Bilingual (English,..., Outstanding customer..., Exceptional..., Computer skills: Word,..., Phone Etiquette, Use office equipment..., Use conflict resolution..., Manage appointments, Use task prioritization..., Process payments..., Extensive knowledge in..., Understanding of...
Education
Anthem College-Orlando 2005 — 2007
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
World Travel Holdings 2011 - Present
Liberty Travel 2006 - 2011
AAA 1997 - 2004
Mercer County Community College 2000 - 2000
Skills
Sales, Management, Leisure Travel, Employee Training, Travel Planning, Online Travel, Marketing, Travel Arrangements, Photography, Computer Proficiency, Email Marketing, Social Media Marketing, Tour Management, Guided Tours, Tour Planning, Leadership Development, Luxury Cruise, Luxury Travel, Luxury Brand Marketing, Concierge Services, Team Building, Team Leadership, Marketing Strategy, Business Development
Education
Florida Atlantic University 1978 — 1981
Bachelor of Arts (B.A.), Psychology
Institute of Certified Travel Agents
Certified Travel Counselor
CenturyLink July 2014 - October 2014
The Fresh Market July 2013 - October 2013
Michaels Stores, Inc. February 2013 - June 2013
Express Scripts June 2012 - September 2012
Reservation Services International January 2012 - April 2012
Cruise Vacation Outlet June 2011 - December 2011
World Travel Holdings June 2008 - April 2011
A.C. Moore June 2006 - July 2008
Walt Disney World October 2004 - February 2005
Ponderosa Steakhouse June 2003 - February 2004
Skills
Cruises, Fashion Jewelry, Diamond Jewelry, Designer Jewelry, Handmade Jewelry, Customer Oriented, Call Center, Retail Sales, Cashiers, Inbound Marketing, Confidentiality, Travel, Jewelry, Interior Design, Customer Service, Art Education, Store Management, Retail, Visual Merchandising, Customer Satisfaction, Call Centers, Sales, Cashiering, Outlook, Sewing, Travel Planning, Event Planning, Time Management, Training, Jewelry Design, Marketing, Hotels, Project Planning, Social Media, Microsoft Office
Education
Valencia Community College 2013 — 2016
Associate's Degree, Business Administration and Management, General
Gemological Institute of America 2011 — 2015
other, Metal and Jewelry Arts, A
Winter Park Tech 2002 — 2003
other, Interior Design Services, B
World Travel Holdings November 2014 - Present
Embassy Suites Chicago Downtown January 2008 - November 2014
Embassy Suites Chicago Downtown January 2008 - November 2014
Palmer House Hilton May 2005 - January 2008
Sheraton Chicago Hotel & Towers August 1992 - May 2004
Skills
Event Planning, Front Office, Hospitality, Meeting Planning, Customer Service, Sales, Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Resorts, Event Management, Food, Hotel Management, Food, Travel Arrangements, Yield Management
Education
Hyles-Anderson College 1972 — 1976
Bachelor of Science (B.S.), Elementary Education and Teaching
Bob Jones University 1970 — 1972
Business Administration and Management, General
World Travel Holdings September 2013 - Present
Ministry of Interior of Qatar March 2011 - August 2012
LMKR (Ex-subsidiary of Haliburton) December 2006 - February 2011
Adaptive Solutions Inc April 2005 - December 2006
Skills
Tomcat, Oracle, Agile Methodologies, JSP, JDBC, Java, Databases, Java Enterprise Edition, UML, Servlets, AJAX, Microsoft SQL Server, Web Services, JavaScript, ASP.NET, XML, Struts, SDLC, EJB, jQuery, RAD, Scrum, DB2, Visual C#, CSS, Web Development, IIS, WebSphere Application..., Design Patterns, Red Hat Linux, WinForms, Visual Studio Team..., Visual SVN, Rational Rose 2000, RESTful WebServices, RabbitMQ, Git, Maven, Spring MVC, MongoDB, BigData,..., MongoDB, BigData, Apache Hadoop, Apache Pig, Hive, Yarn, HDFS, HBase, MapReduce, NoSQL
Education
Maharishi University of Management 2012 — 2014
MS CS, Computer Science
Allama Iqbal Open University 2000 — 2004
Bachelor's degree, Computer Science
World Travel Holdings November 2013 - Present
Virtual Assistant January 2012 - Present
Spirit Winds Ranch August 2005 - Present
Image1 Studios February 2013 - August 2013
Wiley Long Enterprises January 2012 - February 2013
Contemporary Virtual Assistants January 2011 - January 2012
Outsource Marketing Inc. February 2011 - December 2011
Colorado Home Services Directory July 2009 - June 2011
ServiceMagic September 2006 - June 2009
Servicemagic Inc 2006 - 2009
Skills
Marketing, Marketing Liason, Business Development, Experienced Business..., Administrative Functions, Customer Satisfaction, Call Management, Social Networking, Social Promotion, Process Excellence, Business Excellence, Proficient Communicator, Computer Proficiency, Sales, B2B, Account Management, Sales Management, Training, Data Entry, Event Management, CRM, Management, Human Resources, Project Management, Outlook
Education
Colorado State University Global 2011 — 2015
Bachelors, Business Administration/Business Management
Colorado State University 2011 — 2014
of my Bachelors, Business Management
Northeastern Jr College 1979 — 1983
Associates, Business
Northeastern Jr College
AAS, Business Management
SapientNitro November 2007 - Present
Explorica, Inc. January 2007 - November 2007
World Travel Holdings February 2006 - January 2007
Skills
Copywriting, Digital Media, User Experience, Advertising, Digital Marketing, Digital Strategy, Creative Direction, Creative Strategy, E-commerce, SEO, Brand Development, Interactive Advertising, Online Advertising, Radio, Voice Over, Interactive Marketing, Marketing, Email Marketing, Mobile Marketing, Integrated Marketing, Direct Marketing, Social Media Marketing, Online Marketing, Fashion, Direct Mail, Newsletters
Education
Boston University 2004 — 2006
M.S., Advertising Communications
University of Massachusetts, Amherst 1998 — 2002
B.A., English, Economics, French
Boston Academy of English
TEFL Certificate
World Travel Holdings March 2008 - Present
World Travel Holdings June 2006 - March 2008
World Travel Holdings December 2003 - June 2006
Skills
Call Center, Team Building, Customer Service, Coaching, Customer Experience, Strategic Planning, Sales, Project Management, Management, Employee Relations, Tourism, Budgets, Customer Satisfaction, Change Management, Event Management, Workforce Planning, Avaya, Virtual Teams, Cisco Technologies, Cross-functional Team..., Hospitality, Telecommunications, Forecasting, Scheduling Tools, Real Time, Facilities Management, Intelligent Call Routing, Staffing Models, Financial Forecasting, Analysis, Call Centers, Program Management, Project Planning, Employee Training, Leadership, Strategy, Operations Management, Performance Management
Education
Duquesne University 2003 — 2005
Master of Business Administration (MBA), Corporate Communications
Landmark Education
Landmark Advanced Course, Transformation at the level of group
Joslin Diabetes Center June 2013 - Present
Roche Bros. Supermarkets February 2013 - June 2013
World Travel Holdings October 2010 - February 2013
Joslin Diabetes Center January 2009 - October 2010
Joslin Diabetes Center March 2008 - December 2008
Skills
Employee Benefits, ADP Payroll, Cognos, Infinium, ADP HRB, Recruiting, Compensation & Benefits..., Human Resources, FMLA, Employee Relations, HRIS, Benefits Administration, New Hire Orientations, Interviews, Job Descriptions
Education
Emmanuel College 2009 — 2012
Masters Degree, Human Resource Management
Stonehill College 2003 — 2007
Bachelors Degree, Criminal Justice, Psychology
Richmond - The American International University 2006 — 2006
Study Abroad
Canterbury 1999 — 2003
High School
World Travel Holdings December 2011 - Present
Secret Retreats Interline Travel company January 2001 - January 2007
The Printing Plant January 1991 - September 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Budgets, Negotiation, Editing
Education
Southern Illinois University, Carbondale 2004 — 2005
Some Courses, Hospitality and Tourism
John A Logan College 1994 — 1994
Some Courses, Small Business Administration/Management
World Travel Holdings September 2015 - Present
Globex Travel Solutions August 2005 - Present
Carlson Wagonlit Travel/ CWT Vacations April 2012 - April 2014
CWT Vacations 2009 - May 2012
Piedmont Travel/American Express Inc. 1999 - 2009
Phoenix Advertising, Inc 1996 - 1999
Skills
Account Management, Public Relations, Writing, Research, Hospitality, Strategic Planning &..., Diverse Travel Industry..., Leisure Travel Marketing, Advertising creative..., Supplier Relations..., Supplier Negotiations, Promotion/ Flash Sale..., Web development and..., Quality..., Business Development, Leadership/communication..., White-label marketing, Consortia Marketing..., Interpersonal Skills, Problem Resolution, Staff Development &..., Award-winning writer..., Budget Management, Market Analysis, Marketing Strategy, Strategic Planning, Leisure Travel, Budgets, Marketing, Online Travel, Incentives, Hotels, Resorts, Cruises, Sales, Travel Management, Incentive Travel, Leisure, Tourism, Business Travel, Adventure Travel, Tour Operators, Sustainable Tourism, Travel Planning, Trade Shows, Hotel Booking, Revenue Analysis, Luxury, Online Marketing, Vacation
Education
Duke University
BA Journalsim, Major Marketing and Advertising after transferring to USC, Marketing and Advertising Major
Christ School, Arden NC
High School Degree
World Travel Holdings 2012 - 2013
American Limousine Inc August 2012 - November 2012
GO The Airport Shuttle March 2009 - November 2012
Spiritual Reflections January 2003 - March 2009
Amerix Consulting September 2000 - August 2003
UPS October 1989 - September 1998
Skills
Adobe Creative Suite, Microsoft Office
Education
Anne Arundel Community College 2011 — 2012
Associate degree, Fine/Studio Arts, General, 3.27
Howard Community College 2002 — 2003
Certificate, Animation, Interactive Technology, Video Graphics and Special Effects, 4.0
World Travel Holdings October 2011 - Present
Addison County Real Estate February 2011 - October 2011
RetailVision (Source Interlink Companies) 2007 - 2010
LA Designs LTD CO 2006 - 2007
Husqvarna Viking (VSM Sewing) 2003 - 2006
Sabre Holdings - Sabre Travel Network 2000 - 2003
Skills
Sales, Account Management, Real Estate, Retail, Merchandising, Negotiation, Contract Negotiation, Marketing, Sales Management, Customer Service, New Business Development, Marketing Strategy, Market Planning, Online Advertising, Business Development, Advertising, Customer Satisfaction, Pricing, Market Analysis, Sales Presentations
Education
Georgian Court University 1993 — 1997
BS, Business Administration; Psychology
JetBlue Airways February 2011 - Present
JetBlue Getaways January 2010 - February 2011
Priceline.com February 2009 - January 2010
World Travel Holdings August 2008 - December 2008
Wandrian December 2007 - August 2008
Travel Marketing 2007 - 2007
Sunburst Vacations August 2004 - December 2006
Travel Impressions 1999 - 2005
Travel Impressions September 1997 - November 2001
Liberty Travel 1990 - 1997
Skills
Sales, Online Advertising, New Business Development, Customer Service, Negotiation, Marketing, Strategic Planning, Hospitality, Competitive Analysis, Leisure Travel, Team Building, Trade Shows, SEO
Education
Mansfield University of Pennsylvania 1986 — 1990
Bachelor of Science, Business Management Minor in Travel and Trouis
Keystone College 1986 — 1988
AA, Business Travel & Toursim
Red Jacket Resorts 2006 - Present
World Travel Holdings October 2003 - February 2006
ECRM Imaging Systems September 1990 - October 2003
Skills
Communication, Computers, Cooking, Maintenance & Repair, Quality Assurance, Assembler, Tourism, Customer Service, Sales
Education
Greater Lowell Technical School 1986 — 1990
Electrical, Travel and Hospitality
Pyne School Lowell, mass 1981 — 1985
The Blue Book Building & Construction Network October 2014 - Present
Allstar Marketing Group April 2007 - January 2014
World Travel Holdings July 2005 - April 2007
Decorative Product Source May 2000 - July 2005
Skills
Affiliate Marketing, SEO, Advertising, Direct Marketing, Online Advertising, Marketing, Email Marketing, Social Media Marketing, Web Marketing, E-commerce, Display Advertising, Management, SEM, Marketing Strategy, Creative Direction, Public Relations, Revenue Enhancement, Project Management, Team Management, Budget Process, Profit/Loss..., PPC, Strategy, Multi-channel Marketing, Marketing Research, Campaign Management, Online Marketing
Education
Marist College 1996 — 2000
BA, Communications, Public Relations. Minor in Psychology
Hannibal Central High School 1992 — 1996
High School, NYS Regents
CruiseOne April 2011 - Present
World Travel Holdings 1997 - Present
Cruises Inc. May 1997 - April 2011
United States Air Force September 1969 - January 1992
Education
The University of Southern Mississippi 1975 — 1977
MEd, Education, School Administration
Mississippi State University 1965 — 1969
BS, Education
Sapient February 2011 - Present
American Tower Corporation August 2010 - February 2011
Covidien April 2009 - August 2010
JetDirect Aviation April 2008 - April 2009
Shawmut Design & Construction June 2007 - April 2008
Cross Country Automotive September 2005 - May 2007
World Travel Holdings October 2004 - September 2005
World Travel Holdings October 2003 - October 2004
Workscape December 2000 - October 2003
NE Restaurant Company January 1999 - December 2000
Skills
HRIS, Performance Management, Business Analysis, Quality Process..., Talent Management, Human Resources, Deferred Compensation, Project Management, Management, Change Management, Leadership, Workforce Planning, Employee Benefits, Recruiting, Vendor Management, Employee Engagement, Program Management, Personnel Management, Integration, Crystal Reports, Visio, Payroll, Microsoft Office, Strategic Planning, Process Improvement, Business Process, Strategy, Talent Acquisition, SharePoint, Global Mobility, Executive Pay, Incentive Programs, Compensation & Benefit, Onboarding, Project Planning, Succession Planning, Compensation, Budgets, Forecasting, PeopleSoft, Organizational Design, Benefits, HRIS implementation, MS Office Suite, Total Rewards
Education
Grove City College 1983 — 1987
BA, Business Administration, Computer Systems
Salamanca High School 1979 — 1983
College Prep, College prep
Mile Marker 10, Inc. October 2014 - Present
World Travel Holdings August 2010 - August 2014
Burger King Corporation November 2003 - August 2010
Aussie Pet Mobile October 2003 - December 2008
Credit Suisse First Boston January 1999 - January 2002
Skills
Online Marketing, Product Marketing, Negotiation, Marketing, Business Development, Digital Marketing, Marketing Strategy, Online Advertising, Strategy, Product Development, Social Media Marketing, Cross-functional Team..., Social Media, Start-ups, Marketing Communications, Program Management, Brand Awareness, Sales, SEM, Competitive Analysis, Advertising, Strategic Planning, Integrated Marketing, Strategic Partnerships, Public Relations, Brand Management, Leadership, Management
Education
University of Virginia Darden School of Business 1998 — 2000
Master of Business Administration (M.B.A.), Marketing and Finance; General Management
Duke University 1992 — 1995
Bachelor’s Degree
athenahealth June 2014 - Present
World Travel Holdings April 2012 - June 2014
Eversave June 2011 - April 2012
Demand Media Studios July 2010 - July 2011
Prospectiv March 2011 - June 2011
Perseus Books Group June 2010 - August 2010
Skills
Copywriting, Copy Editing, Newsletters, Travel Marketing, Writing, Editorial, Email Marketing, Digital Marketing, SEO copywriting, Content Writing, Travel Writing, Online Advertising, Print Ads, Social Media Marketing, Luxury Brand Marketing, Online Marketing, Promotions, Editing, Social Media, HTML, Creative Writing, Facebook, Proofreading, Social Networking, E-commerce, Blogging, Web Content, Marketing, Content Strategy, WordPress, SEO, Direct Mail, Marketing Communications
Education
Brandeis University 2007 — 2011
Bachelor of Arts, English and American Literature, Creative Writing, Anthropology
Brandeis University
Bachelor's degree
World Travel Holdings September 2004 - Present
National Leisure Group March 2001 - September 2004
Send.com 1998 - 2001
Sportscape.com February 1998 - October 1998
Accenture June 1996 - February 1998
Skills
Technology Architecture, Solutions Marketing, E-commerce, Software Development, IT Strategy, Agile Methodologies, Management, Leadership
Education
Amherst College 1992 — 1996
A.B., Computer Science
World Travel Holdings April 2011 - Present
World Travel Holdings April 2006 - April 2011
National Leisure Group Inc. September 2003 - April 2006
National Leisure Group Inc. January 2001 - September 2003
Mattel 1999 - 2001
Skills
E-commerce, Project Management, SEO, Web Analytics, User Experience, Analytics, Agile Methodologies, Google Analytics, Email Marketing, Databases
Education
Clark University 1992 — 1996
Bachelors, American Government
Garima Designs May 2012 - Present
World Travel Holdings 2007 - May 2012
World Travel Holdings July 2004 - June 2007
Wiltel Communications 2000 - 2003
Skills
Abstract Art, Java, Agile Methodologies, Software Development, Web Services, XML, E-commerce, JavaScript, SQL, Scrum, Linux, Databases, Software Project...
Education
Jai Narain Vyas University 1993 — 1997
Bachelor of Science (B.S.), Electronics Engineering
World Travel Holdings Web DeveloperWorld Travel Holdings
World Travel Holdings (formerly NLG) 2005 - Present
Skills
CSS, Agile Methodologies, JavaScript, User Interface Design, E-commerce
Education
Boston University
NLG/WTH August 2002 - Present
World Travel Holdings (WTH) 2002 - Present
World Travel Holdings 2002 - Present
World Travel Holdings (formerly NLG) 2002 - Present
Thomson Financial 2000 - 2002
Skills
Hospitality, Travel Management, Accounting, Leisure Travel, Accounts Payable, Hotels, Strategic Planning, Cruises
Education
Northern Essex Community College
World Travel Holdings OwnerTowers Systems LLC.ConsultantWTH2007 - Present
Perceptive Informatics 2004 - 2006
Education
Boston University 2000 — 2004
SP Plus Corporation (SP+) May 2013 - Present
Cambridgeport Systems July 2011 - May 2013
The Boston Globe August 2007 - November 2008
World Travel Holdings April 2005 - August 2007
World Travel Holdings 2004 - 2005
World Travel Holdings 2003 - 2004
World Travel Holdings 2002 - 2003
World Travel Holdings 2002 - 2002
Skills
Advertising, Email Marketing, Social Media Marketing, Online Advertising, Media Planning, Marketing Communications, Direct Marketing, Digital Marketing, Marketing Strategy, Tourism, Integrated Marketing, Tour Operators, Social Media, E-commerce, Leisure Travel, Affiliate Marketing, Cpr Certified, First Aid, Parking Garages, Parking, Event Planning, Event Management, Building Business..., Sponsorship Marketing, Sponsorship Management, Print Advertising, Radio Advertising, Customer Relations
Education
Boston College 1999 — 2001
Bachelor of Arts, Communications
Salem State College 1997 — 1999
World Travel Holdings July 2008 - Present
World Travel Holdings (formerly NLG) August 2005 - July 2008
NLG/WTH August 2001 - August 2005
NLG May 2001 - August 2001
Verizon Wireless December 2000 - April 2001
Skills
Budgets, Invoicing, General Ledger, Analysis, Account Reconciliation, Microsoft Excel, Outlook, Microsoft Word, Accounting, Accounts Payable, Year-end Close, Payroll, Forecasting, Financial Reporting, Great Plains Software, Accounts Receivable, Management, Customer Service, Tourism, Sales
Education
Northern Essex Community College 2007 — 2015
in progress, Accounting and Business/Management
University of Massachusetts, Amherst 1997 — 2000
no degree, Communication Disorders Sciences and Services
Carnegie Mellon University 1996 — 1996
no degree, Biology, General
World Travel Holdings October 1996 - Present
World Travel Holdings (formerly NLG) 2008 - October 2011
World Travel Holdings December 1999 - September 2008
World Travel Holdings (WTH, Formerly NLG) December 1999 - September 2008
Skills
Business Intelligence, Cognos, Data Warehousing, Business Analysis, SQL, Databases, Oracle, Analytics
Education
La Salle University 1981 — 1985
Bachelor's degree, Business Administration, Management and Operations
Université de Fribourg/Universität Freiburg 1983 — 1984
Bachelor's degree, Junior year abroad
LeGrow Consulting December 2013 - Present
World Travel Holdings 2015 - 2015
Harte Hanks June 2014 - November 2014
The Gem Group January 2004 - December 2013
Dove Consulting 2000 - 2004
Arthur D. Little 1996 - 2000
Skills
Web Strategy, Marketing Communications, Social Media Marketing, Email Marketing, Collateral Materials..., Copywriting, Integrated Marketing..., Video Production, Marketing Copy, Direct Mail Campaigns, Direct Mail Pieces, Brand Development, Branding & Identity, online advertising, Product Marketing, Direct Marketing, Marketing Strategy, Product Development, Trade Shows, Lean Thinking, Lean Tools, Digital Copywriting, SEO, Digital Marketing, Web Marketing, Digital Media, Marketing, Integrated Marketing, Strategy, Brand Management, Website Development, Online Marketing, Online Advertising
Education
Merrimack College 1989 — 1993
Bachelor of Science (B.S.), Marketing
World Travel Holdings 2013 - Present
Kelloway Electric 2007 - Present
Cruise Travel Outlet 2012 - 2013
Egan Entertainment Network 2011 - 2011
Comcast Cable 2007 - 2010
Comcast Cable 2003 - 2007
Mountain Dew 2002 - 2003
Good Stuff Marketing 2000 - 2001
American Skiing Company 1998 - 2000
Skills
Marketing, Marketing Communications, Product Marketing, Direct Marketing, Marketing Strategy, Product Management, Account Management, Strategy, CRM, Product Launch, Cross-functional Team..., Brand Management, Event Management, Sales, Digital Marketing, Leadership, Social Networking, Project Management, Event Planning, Negotiation, Budgets, Program Management, Promotional Copy, Proofreading, Business Development, Coaching, Relationship Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 2006 — 2008
MBA, Marketing, Leadership & Organizational Change
Syracuse University - Martin J. Whitman School of Management
BS, Marketing Management
World Travel Holdings January 2003 - Present
NLG 2003 - 2008
Cruises Only 2003 - 2008
Education
North Carolina Wesleyan College 1992 — 1997
BS
World Travel Holdings November 2011 - Present
World Travel Holdings October 2009 - Present
Skills
Cruises, Tourism, Leisure Travel, Vacation, Travel Management, Travel Planning, Customer Satisfaction, Business Travel, Revenue Analysis, Travel Agency, Sabre, Email Marketing, Hospitality, Sales, Hotels, Leisure, Microsoft Office, Hospitality Industry, Call Centers, Online Travel, Tour Operators, Resorts, Customer Service, Incentive Travel
Education
California State University, Fresno 1985 — 2001
Engineering
Sciton May 2015 - Present
Expeditors August 2014 - May 2015
Expeditors International March 2013 - August 2014
Expeditors International February 2010 - March 2013
Performance Media Group October 2008 - April 2010
World Travel Holdings September 2007 - October 2008
St Ives, Inc August 2001 - September 2007
Skills
Email Marketing, Sales, B2B, Logistics, Supply Chain, Selling, Freight Forwarding, Air Freight, International Logistics, Ocean, Customs Regulations, 3PL, Freight, Logistics Management, Import, Operations Management, Negotiation, Account Management, Sales Management, New Business Development
Education
Elon University 1997 — 2001
Elon University 1997 — 2000
B.A., Marketing, Minor in Computer Information Systems
World Travel Holdings December 2013 - Present
Spirit Products March 2009 - December 2013
Hippo August 2009 - March 2010
Sonus Networks 2008 - 2008
Skills
Typography, Graphic Design, InDesign, Logo Design, Illustrator, Adobe Creative Suite, Photoshop, Web Design
Education
Middlesex Community College 2006 — 2008
Associate's, Graphic Design
eBay September 2011 - Present
California Department of Insurance September 2010 - September 2011
BAE Systems October 2006 - July 2010
World Travel Holdings July 2005 - October 2006
Qwest Communications July 2000 - July 2005
Skills
Java, Agile Methodologies, Software Design, Java Enterprise Edition, Software Development, Spring, C++, Software Engineering, JavaScript, Web Services, Unix, Linux, Eclipse, MySQL, Software Project..., Scrum, XML, C, Oracle, Android, AJAX
Education
Beijing Normal University
The Ohio State University
Master, Plant Molecular Biology
Wright State University
Master, Computer Science
Nordstrom July 2014 - Present
World Travel Holdings September 2010 - July 2014
Merck November 2009 - March 2010
Schering-Plough Pharmaceuticals January 2004 - November 2009
Charmant Group April 2003 - January 2004
Novartis July 1996 - August 2002
Skills
Sales Operations, Pharmaceutical Industry, Training, Sales, Leadership, Customer Service
Education
Ball State University
BS
Red Hat August 2014 - Present
World travel holdings July 2013 - July 2014
World Travel Holdings 2009 - 2013
World Travel Holdings 2007 - 2008
Hotel Desconto 2006 - 2007
Hotel Desconto 2005 - 2006
Politec October 2004 - September 2005
Mossi & Ghisolfi Group January 2003 - October 2004
Skills
Agile Methodologies, Test Automation, Java, Tomcat, UML, Integration, Linux, Databases, JBoss Application Server, Oracle, Scrum, SQL, Web Services, PMI, Software Development, XML, Continuous Integration, Javas, Ant, PHP, XP, Project Management, CVS, Business Intelligence, ITIL, RESTful WebServices, Hibernate, JSP, Perl, Jenkins, SWEBOK, Selenium Testing, Grid Computing, Application Servers, Jetty, Performance Tuning, Bugzilla, Request Tracker, Unix Shell Scripting, Pentaho, Jasper Reports, Hudson, Release Management, Software Project..., Python, Ansible, Puppet, Configuration Management, JIRA, OpenStack
Education
Universidade Federal do Rio de Janeiro 2006 — 2007
2007, MBA Project Management - Master Project Management
Universidade Federal de Lavras 2004 — 2006
2006, Pos-Graduation on Linux Network Administration
Pontifícia Universidade Católica de Minas Gerais 1998 — 2003
2003, Bsc Computer Science
Townhomes of Autumn Ridge June 2009 - Present
Jackson Hewitt Tax Services January 2007 - April 2015
World Travel Holdings October 2014 - March 2015
GP Strategies January 2012 - March 2014
U S Census Bureau March 2010 - September 2010
US Census Bureau, Special Census June 2007 - September 2009
Weekenders USA March 1999 - May 2008
Neumann Homes July 2001 - May 2007
Waterstone Investment Group March 2000 - December 2005
American Express Financial Advisor October 1990 - March 2000
Skills
Training, Classroom Management, Leadership, Team Building, Selling, Public Speaking, Event Planning, Successful Customer..., Small Business, Management, Customer Service, Sales, Insurance, Marketing Strategy, Marketing, Direct Sales, Highlighting Corporate..., Strategic Planning, Coaching, Leadership Development, Microsoft Office, Time Management, Customer Satisfaction
Education
Columbia College 1978 — 1980
BS
Joliet Junior College 1976 — 1978
AA
Lockport Towhnship High School 1972 — 1976
Cruises Inc. August 2014 - Present
Xerox Medical August 2014 - May 2015
World Travel Holdings December 2011 - August 2014
The Pampered Chef March 2010 - September 2013
Republic Airlines October 2007 - February 2012
The Summit Conference & Event Center December 2006 - January 2010
Saturn of Highlands Ranch October 2006 - February 2007
Mountain West Cars & Trucks April 2006 - October 2006
Media Innovations March 2005 - April 2006
Windsor Beacon August 2005 - February 2006
Skills
Airlines, Flights, Customer Service, Team Building, Training, Process Improvement, Management, Team Leadership, Leadership, Aviation, Airports, Adobe Dreamweaver, Adobe InDesign, MySQL, Microsoft Office, Microsoft PowerPoint, Database Design, Digital Photography, Sales, Project Management, MS Project, Drupal, Project Planning, Program Management, Operations Management
Education
Colorado Technical University 2012 — 2014
Bachelor of Science (BS), Information Technology Web Development
Northern Wyoming Community College District 1996 — 1998
Associate's Degree, Business, General, 3.67/4.0
Casper College 1992 — 1994
Business Administration and Management, General
Children Services Council of Broward September 2014 - Present
Microsoft Latin America HQ February 2014 - June 2014
Microsoft Latin America January 2011 - October 2013
World Travel Holdings March 2010 - November 2010
Microsoft Services - Latam AHQ June 2004 - May 2009
Microsoft Carribbean and Central America February 2000 - June 2004
Microsoft. Latam April 1999 - February 2000
Microsoft Carriben & Central America January 1997 - April 1999
Skills
Multitasking, Cross-functional Team..., Fast Learner, Strategic Partnerships, Team Building, Strategic Planning, Marketing Strategy, Team Leadership, Management, Customer Satisfaction, Product Marketing, Project Management, Spanish, Online Advertising, SharePoint, Sales, Leadership, Sales Management, Cross-functional..., Event Planning, Interviews, Enterprise Software, Human Resources, Project Planning, CRM, Strategy, SaaS, Vendor Management, Product Management, Competitive Analysis
Education
Florida Atlantic University 1992 — 1995
BA, Business Administration
Brevard Community College, Cocoa, Florida 1979 — 1981
AA, Business Administration
Texas Workforce Commission March 2015 - Present
unemployed January 2010 - April 2015
world travel holdings January 2013 - September 2013
Peak Performers, Inc January 2013 - September 2013
Skills
Telephone Skills, Customer Service, Technical Support, Time Management, Data Entry, Call Centers, Customer Satisfaction, Leisure Travel, Travel Planning, Customer Experience, Customer Retention, Hotels, Hospitality, Sales, Customer Support, Troubleshooting, Microsoft Office, Avaya, E-commerce, Airlines, Customer Service, Data..., Creative Writing
Education
ECPI University 1995 — 1996
Diploma, Office Technology
National American University-Austin
n/a, Health Information/Medical Records Technology/Technician
granby high
World Travel Holdings October 2013 - Present
United States Marine Corps August 2002 - Present
dbksmn March 2013 - October 2013
Skills
Leadership, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Time Management, Public Speaking, Outlook, Training, Management, Research, Project Management
Education
ICDC College 2015 — 2016
Associate's degree, Health/Health Care Administration/Management
FORTIS formerly Central Florida College 2009 — 2010
City college
Bachelor's degree, Registered Nursing/Registered Nurse
World Travel Holdings November 2013 - August 2014
Acosta Sales & Marketing March 2012 - November 2013
Retail Pulse (Procter and Gamble) October 2008 - March 2012
Kellogg Company February 2001 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Outlook, Strategic Planning, Event Planning
Education
Ashford University 2013 — 2016
High School, Public Relations, Advertising, and Applied Communication
Elkhorn City High School 1989 — 1992
World Travel Holdings July 2012 - Present
Skills
Tourism, Travel
Education
Kaplan University 2010 — 2013
B.S., Information Security with a minor in Digital Forenics
Salem Community College 1987 — 1991
AAS, Scientific Glass Techology
World Travel Holdings Distric Manager Custom DecoratingJC PenneyNovember 2003 - September 2008
Skills
Travel Management, Tourism, Sales, Hospitality, Leisure Travel, Hotels, Leisure, Business Travel, Online Travel, Cruises, Vacation, Hotel Booking, Tour Operators, Customer Service
Education
Kansas State University
Bachelor of Science Degree in Food and Nutrition, Food and Nutrition in Business
Starmont Insurance March 2014 - Present
Community Coffee House May 2012 - Present
Family Health of Walker November 2012 - December 2012
World Travel Holdings November 2011 - February 2012
Your other Warehouse October 2009 - July 2011
Borders Books and Music July 2008 - September 2009
Barnes and Noble September 2005 - October 2006
Dollar Tree Stores Inc November 2002 - September 2005
Skills
Adept in the use of..., Inventory Management, Mentoring, Interviewing, BLS Certified, Knowledge of Sterile..., Medical Terminology, NSC Bloodborne and..., ECG Trained, Vital Signs, BLS, Medical Records, Management, Employee Benefits, Retail, Customer Service, Interviews
Education
Fortis College 2012 — 2012
Medical Assistant Certification, 4.0
Louisiana State University 1999 — 2001
Acquia February 2015 - Present
Peoplefluent May 2013 - February 2015
Wolverine Worldwide: performance + lifestyle group October 2008 - May 2013
World Travel Holdings June 2006 - September 2008
Soliloquy Learning February 2006 - May 2006
Deos Animation Studio June 2004 - August 2004
Meridian Primary School January 2001 - June 2001
The Fingers Player August 1999 - December 2000
Cigna Insurance August 1995 - July 1999
Education
Massachusetts College of Art 2000 — 2005
Bachelor of Fine Art, Animation
Temasek Polytechnic of Singapore 1998 — 1999
Graduate; Diploma, Arts & Events Management
Nanyang Technological University of Singapore, Singapore 1993 — 1995
Bachelor of Business, Business
World Travel Holdings November 2011 - Present
World Travel Holdings October 2009 - November 2011
Vintage Tavern/Riverstone Chophouse February 2007 - August 2009
Trilogy Bistro December 2007 - February 2009
New York City Board of Education May 1997 - June 2000
Cafe des Artistes March 1995 - October 1997
Le Brasserie June 1992 - July 1994
The Waldorf-Astoria Hotel / Hilton Hotels Corp. July 1990 - June 1992
Skills
Tourism, Customer Experience, Hospitality, Customer Satisfaction, Call Center, Leisure Travel, Cruises, Vacation, Customer Service, Sales, Hotels, Travel Management, Call Centers, Interviews, Training, Online Travel
Education
City University of New York City College 1998 — 2000
Master of Science (M.S.), Education
Tulane University 1983 — 1987
Bachelor of Arts (B.A.), Economics
Human Resources International (HRI) April 2010 - May 2012
Pathways Academy/HRI March 2010 - May 2012
World Travel Holdings September 2010 - October 2011
Bank of America October 2009 - March 2010
Family First Mortage Portsmouth Virginia February 2005 - July 2008
Verizon September 1996 - January 2005
Education
Bryant and Stratton College-Virginia Beach 1989 — 1991
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
Commonwealth College Portsmouth Virginia 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
World Travel Holdings December 2010 - March 2011
Glen Products, Inc. 2011 - 2011
W.H. Chemical June 1998 - December 2010
Education
Florida State University 2000 — 2004
Bachelor's degree, International Relations and Affairs
Broward Community College 2000 — 2003
Transient Student, Liberal Arts and Sciences/Liberal Studies
TeleTech November 2012 - Present
World Travel Holdings November 2011 - March 2012
H&R Block January 2009 - May 2009
Norwegian Cruise Line January 2007 - October 2007
Defense Security Service July 2003 - July 2004
Defense Security Service December 1987 - July 2003
Skills
Travel, Customer Service, Administrative..., Security, Secretarial Skills, Income Tax, Weight Loss, Technical Support
Education
Front Range Community College 1993 — 2003
Associate's degree, Computer Programming
Westminster High School 1968 — 1971
Diploma, General Studies
World Travel Holdings
Skills
Cruises, Leisure Travel, Vacation, Travel Management, Leisure, Tourism, Business Travel, Tour Operators, Travel Planning, Online Travel, Honeymoons, Adventure Travel, Sabre, Incentive Travel, Travel Insurance, Apollo
Education
Ivy Tech Community College
Independence Charter School August 2013 - Present
The Art Institute of Philadelphia February 2012 - August 2013
World Travel Holdings October 2009 - July 2011
Liberty Travel 2006 - 2008
Temple ISR 2005 - 2007
Skills
Enrollment Management, Higher Education, Admissions
Education
Eastern University 2014 — 2015
Master of Education (M.Ed.), K-4
Kaplan University 2010 — 2011
Master of Science, Higher Education/Higher Education Administration
Temple University 2001 — 2005
Bachelor of Arts (B.A.), Latin American Studies
State Bank and Trust Company June 2013 - Present
World Travel Holdings December 2011 - June 2013
GEICO January 2009 - December 2010
Chick-fil-A July 2008 - January 2009
Skills
Customer Service, Accounting, Claims Handling, Claims Resolution, Property Claims, Management, Subrogation, Fraud Detection, Forensic Accounting, Sales, Long-term Customer..., Customer Satisfaction, Customer Retention, Teamwork, Team-oriented, Self-management, Works well individually, Virtual Teams, Dependable Team Player, Time Management, Banking, Auditing, Internal Audit
Education
Georgia Southern University 2005 — 2009
Bachelor of Business Administration (BBA), Accounting
Georgia Southern University - College of Business Administration 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
World Travel Holdings Loan OfficerSilverleaf ResortsAugust 2005 - November 2010
Education
Capella University
Bachelor of Applied Science (B.A.Sc.), Psychology
Zumba Fitness LLC December 2012 - Present
World Travel Holdings May 1998 - October 2011
Skills
Email Marketing, Fitness, Management, Sales Management, Sales, Fitness Training, Wellness, Leadership, Sales Operations, Event Planning, Social Media, Salesforce.com, Online Advertising
Education
Florida Atlantic University 1989 — 1993
Bachelor of Arts (BA), English and Education
Convey Health Solutions August 2014 - Present
Rewards Network September 2013 - July 2014
World Travel Holdings 2005 - 2013
Costa Crociere September 2003 - February 2005
Skills
Leisure Travel, Customer Service, Customer Support, Cruise Lines, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Sales, Health Insurance
Education
Johnson and Wales University 2003 — 2004
Bachelor of Arts (B.A.), Hospitality Administration/Management
CruiseOne Just Ducky Travel May 2014 - Present
World Travel Holdings November 2010 - April 2014
Walt Disney Parks and Resorts Online January 2010 - November 2010
Skills
Tourism, Online Travel, Business Travel, Travel Management, Leisure Travel, Travel Planning, Cruises, Tour Operators, Vacation, Leisure, Sales
Education
Kaplan University-Davenport Campus 2009 — 2013
Bachelor's degree, Business Administration and Management, General, 3.0
Travel Leaders August 2009 - Present
World Travel Holdings June 2002 - December 2008
Trans World Airlines August 1996 - May 2002
Skills
Business Travel, Tourism, Customer Service, Online Travel, Contract Negotiation, Hotels, Sabre, Travel Technology
Education
TWA Travel School 1996 — 1996
Lewis and Clark Community College 1992 — 1994
General Studies
Saint Louis University 1991 — 1992
General Studies