Xerox Commercial Solutions
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Xerox Commercial Solutions Employees
Credit Karma April 2015 - Present
Zenput January 2014 - March 2015
The Learning House July 2013 - December 2013
The Learning House November 2011 - July 2013
Xerox Commercial Solutions 2010 - 2011
Xerox Commercial Solutions January 2009 - November 2010
Xerox Commercial Solutions August 2006 - January 2009
Skills
MySQL, PHP, jQuery, .NET, Python, Git, HTML, CSS, SQL, Linux, JavaScript, Microsoft SQL Server, XML, C#, ASP.NET, Project Management, Perl, Software Development, Windows, CodeIgniter, Flask, CentOS, Apache, MongoDB, NoSQL, JSON, REST, SOAP, Subversion, Vim, Agile Methodologies, AJAX, Object Oriented Design, Scrum, Ubuntu, Ruby on Rails
Education
University of Kentucky
BS, Computer Science
University of Louisville
Master of Business Administration (MBA)
Xerox Commercial Solutions November 2014 - Present
Xerox Commercial Solutions May 2006 - November 2014
IGATE GLOBAL SOLUTIONS LTD March 2002 - December 2005
VCUSTOMER SERVICES INDIA PVT LTD January 2002 - March 2002
EDUCTECH INFORMATICS PVT LTD July 2001 - January 2002
ENNOVATIVE SOLUTIONS LTD January 2000 - July 2001
Skills
CMMI, CMM, Budgets, Outsourcing, Vendor Management, BPO, Service Delivery, Process Improvement, SDLC, Project Management, Call Center, Six Sigma, CRM, Business Analysis, Program Management, PMP, ITIL, Global Delivery, Requirements Analysis, IT Service Management, Long-term Customer..., Call Centers, Leadership, Operations Management, Management, Training, Project Planning, Business Process..., Strategy, Performance Management
Education
University of Mumbai 1997 — 2001
Bachelor of Engineering, Computer Science
IBM June 2015 - June 2015
MASTEC NETWORK SOLUTIONS February 2014 - July 2014
XEROX COMMERCIAL SOLUTIONS September 2011 - February 2014
BECAUSE BUSINESS RESOURCES September 2009 - August 2011
DELTA DRYWALL April 2003 - December 2008
OREGON FINANCIAL ASSOCIATES January 2000 - October 2001
STEAMBOAT CONSTRUCTION May 1998 - March 1999
Skills
Training, Software Documentation, Leadership, Networking, Forecasting, Management, Time Management, Troubleshooting, Security, Team Building, Customer Service, Human Resources, Project Management, Invoicing, Technical Support, SAP, Microsoft Office..., QuickBooks for..., GoToMeeting for Online..., GoToAssist for Remote..., Sage 100 Contractor, NSC First-Aid/CPR/AED
Education
Continued Education
Required Field Courses
Kirkwood Community College
Post Secondary Coursework, Psychology and Minor in Sociology
C3 January 2014 - Present
Xerox Commercial Solutions January 2011 - December 2013
ESM September 2008 - October 2010
Flatiron Financial Services February 2008 - August 2008
Norm Thompson Outfitters, Inc June 1999 - October 2007
Skills
Workforce Management, Customer Relations, Forecasting, Scheduling, Call Center, Access, Call Centers, Team Leadership, Outsourcing, Avaya, Process Scheduler, Customer Service, Management, Employee Relations, Telecommunications, Leadership, Performance Management, Training, Vendor Management, Process Improvement, Program Management
Education
Portland State University
Bachelors of Science, Economics
Xerox Commercial Solutions November 2014 - Present
ACS, a Xerox Company December 2009 - October 2014
Christ Compels January 2008 - July 2014
Sanmina-SCI Enclosures Division December 2001 - June 2009
Christ Compels Ministry March 2005 - March 2009
Continental Metal Specialty, Inc April 1995 - November 2001
Continental Metal Specialty, Inc April 1994 - March 1995
Continental Metal Specialty, Inc March 1993 - March 1994
Deloitte July 1989 - March 1993
Deloitte & Touche 1989 - 1993
Skills
Accounting, Essbase, Forecasting, Financial Analysis, Cost Accounting, Management, Accounts Payable, Manufacturing, Analysis, Microsoft Office, Visio, Budgets, Payroll, Auditing, Accounts Receivable
Education
University of Kentucky 1985 — 1989
Bachelor of Science, Accounting
Boyle County High School 1983 — 1985
Advanced Diploma
WyzAnt Tutoring January 2014 - Present
Ratner Companies September 2013 - Present
Ratner Companies March 2013 - Present
Pearson Assessments March 2013 - May 2013
Xerox Commercial Solutions November 2012 - January 2013
Shinbone Alley LLC August 2011 - January 2013
New Embassy Theatre May 2012 - September 2012
American International School Libreville August 2010 - June 2011
American International School Adult English Center October 2010 - April 2011
Regis Corporation October 2008 - May 2010
Skills
Cosmetology, Adult Education, Customer Service, Teaching, Customer Relations, Supervisory Skills, Administration, Scheduling, Public Speaking, Curriculum Design, Event Planning, PowerPoint, Team Building, Microsoft Office, Event Management, Budgets, Microsoft Word, Editing
Education
Old Dominion University 2014 — 2019
Master of Arts (M.A.), Applied Linguistics
James Madison University 2001 — 2005
Bachelor of Arts, Modern Foreign Languages
University of Virginia 2005 — 2005
Summer Latin Institute, Latin Language and Literature
Universita Libera degli studi di Urbino 2004 — 2004
ISEP/Erasmus, Italian History
JMU Semester in Paris 2002 — 2002
French Art, History and Culture
Princess Anne High School 1997 — 2001
International Baccalaureate
Keston Care Home Health April 2004 - Present
Central Carolina Community College 2014 - 2014
Central Carolina Community College 2014 - 2014
Central Carolina Community College 2014 - 2014
Recovery Room Ministries September 2011 - September 2013
Xerox Commercial Solutions January 2008 - February 2011
Skills
Microsoft Excel, Outlook, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Microsoft Office
Education
Central Carolina Community College 2013 — 2014
Certified Nursing Assistant I and II
Central Carolina Community College 2012 — 2014
Associate's, General Office Occupations and Clerical Services, GPA 3.4
Xerox November 2013 - December 2014
Xerox Commercial Solutions June 2013 - November 2013
Xerox Commercial Solutions October 2009 - August 2013
Xerox Commercial Solutions LLC 2009 - 2012
Apex Management Services September 2007 - September 2008
Apex Management Services June 2006 - September 2008
Apex Management Services November 2006 - September 2007
Skills
Customer Service, Outlook, Microsoft Office, PowerPoint, Team Building, Process Improvement, SQL, Account Management, Microsoft Excel, Human Resources, Recruiting, Project Management, Team Leadership, Java, Employee Relations, Training, Negotiation, Leadership, Microsoft Word, Strategic Planning, Change Management
Education
Inver Hills Community College 2015 — 2017
Associate of Arts and Sciences (AAS), Information Technology Support
Wisconsin Indianhead Technical College 2009 — 2012
Associate's degree, Information Technology
Minnesota State University, Mankato 1995 — 1998
General Studies
Lexmark International, Inc. August 2014 - Present
Xerox - Commercial Solutions October 2005 - August 2014
Legal Reprographics, Inc. April 2002 - August 2004
Skills
Process Improvement, Visio, Project Management, Program Management, Microsoft Office, Team Leadership, Customer Service, Business Process..., Cross-functional Team..., Six Sigma, Business Development, Contract Negotiation, Strategic Planning, Vendor Management, Software Documentation, Management, Business Analysis, Disaster Recovery, Operations Management, SDLC, Certified Scrum Master..., Agile Methodologies, Manage Client..., Budget Forecasts, P&L Financial Management, Quality Management, PMP
Education
University of Kentucky 1996 — 2001
BA, Integrated Strategic Communications
Xerox Commercial Solutions July 2015 - Present
Conduit Global May 2014 - July 2015
Regional Adjustment Bureau May 2012 - December 2012
Capital One Auto Finance September 2010 - March 2012
Credit Solutions of America, inc. June 2007 - May 2010
St. Paul Travelers June 2003 - May 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Skip Tracing, Account Management, Risk Management, Internet, Data Management, Data Entry, Database Administration, Reference Checking, Interactive Kiosks, Phone Banking, Escalation Resolution, Dispute Resolution, Online Research, Timely Decision Making, Constructive Feedback, Work Independently with..., Works well individually, Works well in a team, Office Equipment, Highly detail oriented, Client Relations Skills, Work in A Fast Paced..., Customer Follow-up, Managing Deadlines, Multi Tasking
Education
Southwest Tennessee Community College 2013 — 2015
Associate's Degree, General Studies
Kirby High School 1991 — 1995
diploma, General Studies
Apple, Inc. September 2015 - Present
Xerox Commercial Solutions June 2015 - August 2015
Staples May 2013 - February 2015
Staples February 2012 - May 2013
Issues and Answers Network May 2006 - August 2010
Michigan Technological University September 2006 - May 2010
Skills
Leadership, Troubleshooting, Sales, Microsoft Office, Customer Service, Linux, Microsoft Excel, Microsoft Word, Management, Project Management, Process Improvement
Education
Michigan Technological University 2006 — 2010
Bachelor of Science (B.S.), Computer Science, 3.5
Tecnológico de Monterrey 2007 — 2007
Programas Internacionales, Culture and History of Mexico (Spanish-Language), 98
National Agents Alliance June 2013 - Present
New York Life Insurance Company October 2012 - May 2013
Xerox Commercial Solutions September 2011 - October 2012
South Eastern Data 2006 - 2011
Aflac February 2007 - October 2010
Boy Scouts of America January 1987 - May 2006
Skills
Strategic Planning, Public Speaking, Customer Service, Team Building, Budgets, Sales Management, New Business Development, Management, Account Management, Public Relations, Insurance, Fixed Annuities, Non-profits, Leadership Development, Strategic Financial..., Fundraising, Leadership, Nonprofits, Community Outreach, Recruiting, Training, Marketing, Life Insurance, Coaching, Sales, Event Planning
Education
University of Kentucky 1972 — 1976
Bachelor of Business Administration (BBA), Business Administration and Management, General
Rift Valley Academy 1967 — 1972
LoyalSource Government Services January 2015 - Present
SmartSource Technical Staffing April 2014 - Present
Barbeau Enterprises March 2014 - December 2014
Xerox commercial solutions June 2013 - February 2014
Fry's Electronics October 2008 - December 2008
Batteries Plus January 2008 - March 2008
Joliet Junior College July 2001 - January 2007
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Windows, Microsoft Excel, Customer Service, SQL, JavaScript, Python, Linux, HTML, C++, Teaching, Public Speaking, Sales, Computer Hardware..., Troubleshooting, Active Directory, SCCM, Symantec Security, iOS, windows 8.1, Leadership, Technical Support, Windows XP, Hardware, OS X, Printers, Laptops
Education
DeVry University 2010 — 2014
Network and communications management
Joliet Junior College 2000 — 2007
Computer Science
Xerox Commercial Solutions January 2001 - Present
Worthington Steel July 1998 - December 2000
Skills
Solution Selling, Salesforce.com, Account Management, Sales, Sales Management, New Business Development, Insurance, Contract Negotiation, Process Improvement, Management, Strategic Planning, Marketing, Negotiation, Customer Service, Team Building, Business Development, Vendor Management
Education
Miami University 1994 — 1998
Bachelor of Science (B.S.), Human Resources Management and Services
unemployed - Looking for a new challenge July 2014 - Present
Stericycle Communication Solutions February 2014 - July 2014
unemployed - Looking for a new challenge September 2013 - February 2014
Xerox Commercial Solutions August 2010 - September 2013
Sun Journal August 2009 - August 2010
L.L.Bean October 2006 - August 2009
Skills
Customer Service, Customer Satisfaction, Sales, Time Management, Microsoft Office, Leadership, Microsoft Excel, Data Entry, Microsoft Word, Access, Retail, PowerPoint, Management, Team Leadership, Team Building, Teamwork, Marketing
Education
Central Maine Community College 2010 — 2013
Associate's degree, Business Administration
Southern Maine Community College 2000 — 2001
No, Emergency Medical & Fire Science
Brunswick High School 1995 — 1997
Diploma, College Prep
Pine Tree Academy 1991 — 1996
Time Warner Cable July 2014 - Present
Humana Pharmacy Solutions December 2010 - July 2014
XEROX Commercial Solutions November 2010 - July 2014
Insight Communications May 2010 - August 2010
Cherrydale Farms February 2007 - August 2009
Skills
Cold Calling Experience, Auditing, Communications Audits, Strategic Planning, Public Speaking, Spanish, Calibration, Presentations, Sales Presentations, Photoshop, Video Production, Video Editing, Sales Management, Process Management, Evaluations, Vendor Relationships, Pharmaceutical Industry, Credit Card Transaction..., Medical Billing, Telecommunications..., Billing Systems, Internal Communications, Interpersonal...
Education
Florida State University 2003 — 2010
Bachelor of the Arts, Interdisciplinary Humanities, Communication
Riverview High School April 2003 1999 — 2003
High School Diploma, Communication and Media Studies
Xerox Commercial Solutions February 2012 - Present
IBM(ICS)@Xerox April 2009 - December 2011
HP Enterprise Services January 1999 - April 2010
EDS January 1999 - January 2010
Xerox January 1985 - January 1994
Education
Monroe Community College
Liberal Arts; Associate
Rochester Institute of Technology
Bachelor, Computer Technology
Willamette Dental Group August 2015 - Present
Xerox Commercial Solutions 2015 - 2015
Barde Career & Corporate Solutions, LLC 2014 - 2014
Stream Global Services May 2010 - February 2013
Macy's February 2009 - March 2010
Macy's 2006 - 2009
Skills
Recruiting, Interviews, Human Resources, Employee Relations, Employee Training, Resume Writing, Call Centers, Leadership, Applicant Tracking..., Training, College Recruiting, New Hire Orientations, Customer Service, Hiring, Talent Acquisition, Time Management, Onboarding, Internet Recruiting, Public Speaking, Contract Recruitment, Recruitment Advertising, Social Media, Hiring Employees, Strategic Communications, Temporary Placement, Screening Resumes, Blogging, Proofreading, Online Advertising, Screening, Talent Mining, Writing, Taleo, Editing, Background Checks, Phone Screening, Job Search Strategies, Job Fairs, Qualifying Candidates
Education
City University of New York-Hunter College
B.A., Economics, Mathematics, Computer Science
Santa Monica College
Conversational Japanese
Xerox Commercial Solutions May 1998 - Present
Xerox Services 1999 - 2014
Horton Hospital, Newton Memorial Hospital July 1989 - February 1994
Skills
SQL, MySQL, C#, Databases, ASP.NET, Database Design, Web Services, Project Management, HTML, XML, CSS, Web Development, .NET, Business Analysis, T-SQL, Programming, Microsoft SQL Server, Process Improvement, IIS, ASP.NET AJAX, SaaS, WCF, WPF, AJAX, OOP, System Administration, ASP.NET MVC
Education
Florida International University 1986 — 1988
BS, Dietetics and Nutrition
University of Florida
Xerox Commercial Solutions June 1998 - Present
Big Brothers Big Sisters January 1997 - June 1998
Skills
Supervising, Sales, Customer Service, Problem Solving, Adherence, Service Management, Troubleshooting, Training, Coaching, Leadership Development, Product Launch, Management, Workforce Planning, Hiring Practices, New Hire Orientations, Incentive Programs, Strategic Leadership, Production Support
Education
Belhaven College 2006 — 2012
BSM, Business/Managerial Economics
Xerox Commercial Solutions September 1996 - July 2014
C Kay Cummings September 1989 - July 1996
Swire Beverages September 1980 - September 1989
Skills
Accounting, Financial Reporting, Financial Accounting, Account Reconciliation, General Ledger, Tax, Accounts Payable, Bookkeeping, Tax Preparation, Journal Entries, Financial Statements
Education
Brigham Young University 1977 — 1982
Bachelor of Science (BS), Accounting
University of Phoenix
Master of Business Administration (MBA)
Big R Stores June 2014 - July 2014
Xerox Commercial Solutions November 2013 - May 2014
Education
University of Phoenix 2014 — 2015
Associate's Degree, Information Technology