Xerox HR Solutions, LLC
Industry: Company
DescriptionFounded: 2002 Parent organization: Conduent Subsidiary: ExcellerateHRO
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Xerox HR Solutions, LLC Employees
Eaton March 2015 - Present
St. Vincent de Paul Society Dayton, Ohio October 2014 - December 2014
Xerox HR Solutions, LLC May 2012 - January 2014
Sears Holdings Corporation October 2011 - May 2012
Verizon Wireless January 2009 - October 2011
Prime Home Entertainment March 2007 - January 2009
DUNSON, DDS August 2005 - July 2006
Macy's November 2004 - August 2005
Hampton Inn November 2002 - April 2003
ATLANTA-JOURNAL CONSTITUTION November 2001 - October 2002
Skills
Staff Mentoring, Office Management, MS Office Suite, Employee Relations, Retail, Customer Experience, Customer Service, Customer Relations, Customer Retention, Microsoft Office, Management, Leadership, Human Resources, Training, Coaching, Sales, Employee Benefits, Call Centers, Recruiting, Microsoft Excel, Process Improvement, Strategic Planning, Team Building, Public Speaking, Mentoring
Education
University of Phoenix 2007 — 2008
Master of Business Administration, Human Resource Management
ALABAMA A & M UNIVERSITY 1994 — 1998
Bachelor's Degree, Marketing
Chaminade Julienne High School 1990 — 1994
Diploma, College Prep
Xerox HR Solutions, LLC October 2013 - January 2014
Xerox March 2013 - October 2013
Chiro One Wellness Centers July 2010 - July 2011
American College of Healthcare Executives September 2006 - July 2010
American College of Healthcare Executives January 2006 - September 2006
Comcast June 2005 - January 2006
Cingular Wireless July 2003 - January 2005
Skills
Marketing, Sales Management, Press Releases, Sales, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Project Management, Management, PowerPoint, Outlook, Access
Education
Chicago State University
Bachelor of Arts Degree
Toys R Us September 2014 - Present
Emergency Services Independent Instructor January 2010 - Present
Xerox HR Solutions, LLC February 2014 - September 2014
Xerox HR Solutions, LLC. April 2011 - February 2014
Lawrence Township Department of Emergency Management March 2009 - January 2012
Lawrenceville Fire Company August 2001 - January 2012
Princeton University - Princeton Plasma Physics Laboratory June 2010 - April 2011
Rutgers University Department of Public Safety July 2008 - May 2010
North Brunswick First Aid and Rescue Squad January 2009 - December 2009
Kale's Nursery May 2005 - December 2007
Skills
Excellent Interpersonal..., Performs well under..., Highly detail oriented, Self-driven, Exceptionally well..., Public Safety, Incident Command, Emergency Services, Firefighting, Management, Emergency Management, BPO, Change Management, Project Management, PeopleSoft, Microsoft Office, MS Project, Public Speaking, Human Resources, HRIS, Client Development, Customer Service, Recruiting, Training, Microsoft Excel
Education
Rutgers University-New Brunswick 2008 — 2010
Bachelors of Arts, Sociology, Criminal Justice, Criminology
Xerox February 2014 - Present
Xerox HR Solutions, LLC May 2012 - February 2014
Hermitage Elementary March 2012 - May 2012
Carter Lawrence Magnet January 2012 - March 2012
Hermitage Elementary October 2011 - December 2011
Olive Hill Elementary March 2011 - May 2011
Carter County Schools December 2010 - May 2011
Skills
Differentiated..., Lesson Planning, Educational Leadership, Classroom Management, Social Studies, Elementary Education, Curriculum Design, Teacher Training, Curriculum Development, Curriculum Mapping, Literacy, Classroom, Teaching, Administration, Employee Benefits, Coaching, Training, Employee Training, Instructional Design, Special Education, Management, Employee Relations, Customer Service, Leadership Development, Benefits Administration
Education
Morehead State University 2008 — 2010
Bachelor of Arts degree, Elementary Education
Ashland Community and Technical College 2006 — 2009
Associates of Arts and Science, Elementary Education and Teaching
Xerox HR Solutions, LLC September 2012 - Present
GoDaddy.com November 2011 - June 2012
Integra Telecom September 2005 - January 2011
Collins College 1999 - 2003
Skills
Customer Service, Technical Support, Customer Satisfaction, Account Management, Microsoft Word, Outlook, Microsoft Office, Management, Troubleshooting, Call Centers, Networking, Coaching, Sales, Customer Retention, Telecommunications, Cold Calling, Training, Team Leadership, Time Management, Leadership, CRM, Team Building, Web Design, Sales Process, Project Management, Telephony, Graphic Design, VoIP
Education
Arizona School of Massage Therapy 2003 — 2003
Massage Therapy
Collins College 1994 — 1996
Associate of Arts (AA), Graphic Design
Jerzy Productions July 2014 - Present
SecondIron December 2013 - Present
Black Knight Financial Services May 2012 - Present
Xerox HR Solutions, LLC November 2010 - May 2012
Self-Employed April 2010 - November 2010
ING Group September 2003 - April 2010
Music Masters Enterprises September 1999 - July 2004
Per-Se Technologies August 2002 - September 2003
Convergys Corp January 1997 - January 2000
Covergys January 1996 - January 1997
Skills
Quality Assurance, Payroll, Defined Benefit, Wellbeing, SDLC, Networking, Direct Sales, Mentoring, Coaching, Business Analysis, Self-employment, Software Documentation, Testing, Training, Test Planning, Project Management, Management, Software Quality..., Call Centers, Leadership, Visio, Vendor Management, Process Improvement, Customer Service, Integration, Teamwork, Team Building, SharePoint, SAP, CRM, Team Management, Team Leadership, Time Management, Entrepreneurship, Program Management, Requirements Analysis, Business Process, Access, Business Intelligence, Risk Management, Requirements Gathering, User Acceptance Testing, Consulting, Employee Benefits, Agile Methodologies, SQL, Nonprofits, Fundraising, Social Networking, Social Media Marketing
Education
Florida State College at Jacksonville
Bachelor’s Degree, Information Technology Management
Florida State College of Jacksonville 2010 — 2011
Associate in Arts, Information Technology Management
Belmont Abbey College 1990 — 1992
Parkmobile USA, Inc. August 2013 - Present
Xerox HR Solutions, LLC July 2009 - March 2013
Affiliated Computer Services April 2007 - July 2009
American Express / Harbor Payments July 2004 - March 2007
Sprint e-solutions April 2000 - April 2001
AT & T April 1999 - April 2000
Metabyte 1997 - 1999
HCL Hewlett Packard Ltd May 1995 - April 1997
Datalab (I) Ltd 1992 - 1995
Skills
SDLC, Integration, Software Project..., IT Strategy, Requirements Analysis, Oracle, Enterprise Architecture, Solution Architecture, Agile Methodologies, Offshoring, Vendor Management, SQL, Unix, Cloud Computing, SOA, Program Management, Outsourcing, Business Analysis, Data Warehousing, Disaster Recovery, Testing, Microsoft SQL Server, Project Management, PMO, Team Management, Quality Assurance, Software Documentation, Change Management, Management, Business Process, Business Intelligence, Business Process...
Education
National Center for Software Development (NCST) 1995 — 2006
PGDST, Computer Science
Mumbai University 1995 — 1997
MBA, Human Resources Development
National Center for Software Development (NCST) 1994 — 1995
CCST, Computer Science
National Institute of Technology Surat 1988 — 1992
Bachelor of Engineering, Electronics and Telecommunications
South Gujarat University 1988 — 1992
Bachelor of Engineering, Electronics and Telecommunications
Xerox HR Solutions, LLC 2010 - Present
Skills
Vendor Management, Outsourcing, Leadership, Business Analysis, Process Improvement, Change Management, Program Management, IT Strategy, SDLC, PMO, Business Process..., Requirements Gathering, Service Delivery, Requirements Analysis, PMP
Education
Gettysburg College
BA, Economics, Summa Cum Laude
Johnson Graduate School of Management at Cornell University July 2014 - Present
Marriott International June 2015 - August 2015
Xerox HR Solutions, LLC September 2007 - July 2014
Hewitt Associates August 2007 - August 2008
Skills
Cross-functional Team..., Requirements Analysis, Business Analysis, Offshoring, Change Management, Outsourcing, Business Strategy, BPO, Six Sigma, Business Transformation, Management Consulting, Business Process..., Business Process, Business Case, IT Operations, Outsourcing Management, Global Delivery, Project Management, Non-profit..., Charity Work, Governance, Program Management
Education
New Jersey Institute of Technology 2005 — 2006
Master of Science (M.S.), Electrical Engineering
University of Pune 2000 — 2004
Bachelor of Engineering (B.E.), Electronics and Telecommunication
Mercer July 2014 - Present
Xerox August 2013 - July 2014
Xerox HR Solutions, LLC June 2011 - July 2013
ACS a Xerox Company August 2010 - May 2011
Hewlett-Packard April 2009 - July 2010
Electronic Data Systems June 2006 - March 2009
Towers Perrin June 2005 - May 2006
Towers Perrin December 1998 - June 2005
Towers Perrin December 1998 - March 2005
International Foundation of Employee Benefits (IFEBP) May 1998 - December 1998
Skills
Vendor Management, Databases, Business Analysis, CRM, Program Management, SDLC, IT Strategy, Requirements Analysis, SQL, SharePoint, Requirements Gathering, Oracle, Testing, Business Requirements
Education
Temple University - Fox School of Business and Management 1997 — 2001
Bachelor of Business Administration (B.B.A.), Risk Management Insurance and Healthcare Benefits
Xerox HR Solutions, LLC September 2012 - Present
Xerox HR Solutions, LLC November 2000 - September 2012
Mutual of America November 1999 - November 2000
Skills
SDLC, Software Project..., Requirements Analysis, PMP, Business Analysis, Program Management, Vendor Management, PMO, IT Strategy, Integration, Agile Methodologies, Business Process..., Requirements Gathering, Databases
Education
Emory University 1995 — 1999
Bachelor of Arts (B.A.), Mathematics
Xerox HR Solutions, LLC August 2015 - Present
BenefitPlan Manager September 2014 - July 2015
Aon Hewitt June 1998 - June 2014
Skills
Performance Management, Employee Engagement, BPO, Project Management, Technology, Team Management, Health & Welfare..., Defined Benefit, Defined Contribution, Programming, Benefits Administration, Continuous Improvement, SDLC, Problem Solving, Analysis, Management
Education
Seton Hall University 1981 — 1983
Computer/Business
WellMatch, a Healthagen Company December 2014 - Present
Castlight Health January 2014 - November 2014
Xerox HR Solutions, LLC June 2006 - January 2014
Mercer August 2010 - December 2011
Towers Perrin/Excellerate HRO (acquired by Xerox) July 2003 - June 2006
SHPS/eBenX/Arbor Associates August 2000 - July 2003
ChannelPoint March 1999 - August 2000
CIGNA HealthCare June 1981 - March 1999
Skills
Management, Sales, Leadership, HRIS, Outsourcing, Healthcare, Process Improvement, Vendor Management, Strategy, Change Management, Talent Management, Mergers & Acquisitions, Human Resources, Performance Management, Deferred Compensation, Employee Benefits, Team Building, System Administration, Benefits Administration, Analysis, Software Sales, Cost Transparency
Education
Green Mountain College
Xerox HR Solutions, LLC October 2004 - Present
Skills
Project Management, Business Analysis, Requirements Analysis, Visio, Requirements Gathering, Business Process, Vendor Management, Process Improvement, SharePoint
Education
Pace University 1995 — 2001
Bachelor of Business Administration (BBA), Business/Information Systems
Iona Preparatory High School
EXIT PLATINUM REALTY, Montclair, NJ 07042 June 2010 - Present
Xerox HR Solutions, LLC January 2013 - March 2013
ACS, a Xerox Company March 2011 - December 2012
Curves for Change, Inc November 2010 - November 2011
ACS June 2005 - May 2009
WACHOVIA August 2001 - January 2005
ALCOHOL, TOBACCO January 2004 - May 2004
ST. PETER'S COLLEGE January 1999 - January 2001
ARDEN B. WET SEAL, INC January 2000 - September 2000
5-7-9 January 1997 - June 1999
Skills
Microsoft Office, Visio, Customer Relations, Customer Service, Strategic Planning, Project Management, Adobe Photoshop, Access, Data Analysis
Education
Rutgers, The State University of New Jersey-Camden 2011 — 2011
Certification
Saint Peter's University 1999 — 2006
BACHELOR OF SCIENCE
Montclair High School 1995 — 1999
Xerox HR Solutions, LLC April 2012 - Present
Aon Hewitt December 2007 - March 2012
SHPS, Inc. October 2005 - December 2007
Mercer Human Resources Consulting May 1987 - September 2005
Education
University of Louisville 1980 — 1984
Bachelor of Science (B.S.), Actuarial Science
Xerox HR Solutions, LLC May 2014 - Present
ACS/Buck Consultant September 2009 - June 2011
ACS/ Buck Consultants June 2006 - September 2009
ACS/ Mellon Human Resources and Investor Solutions March 2003 - June 2006
Skills
COBRA, Health Savings Accounts, Benefits Administration, Employee Benefits, Human Resources, Management Consulting, Flexible Spending..., Customer Service, 401k, Performance Management, Call Center, Health Policy, Life Insurance, Disabilities, Team Leadership, Call Centers, Training, Leadership, Defined Benefit, Process Improvement, Management, Policy, Insurance, Disability Insurance, Recruiting, Team Building, Health Insurance, Executive Management, CRM
Education
International Risk Management Institute, Inc. (Prelicense.com) 2014 — 2015
New Jersey Accident, Life & Health Insurance PreLicense certificate of completion, 02/01/2015., Accident, Health and Life insurance PreLicense certification.
United States International University 1996 — 2000
Bachelor of Arts (B.A.), International Relations
Xerox Global Learning, Secaucus NJ
Compensation and Benefits certificate, Account and Operations management
ICL December 2014 - Present
Pathways to Housing August 2013 - December 2014
Xerox HR Solutions, LLC August 2010 - March 2013
Bond Street Group, LLC (Sallie Mae) December 2009 - August 2010
Universal Survey Center September 2009 - March 2010
Skills
Microsoft Office, Outlook, Customer Service, Customer Relations, Administration, Benefits, Insurance, Word, Excel, Microsoft Excel, Microsoft Word, Recruiting, Healthcare, Employee Benefits, Management, Human Resources, Training, Call Centers, Time Management
Education
State University of New York College at Plattsburgh 2007 — 2009
Bachelors, Marketing
Iona College 2003 — 2005
Marketing
Xerox HR Solutions, LLC November 2009 - Present
ACS March 2009 - July 2009
ACS May 2004 - December 2008
Mellon HR Solutions February 2004 - May 2004
Merrill Lynch April 2002 - January 2004
AMS November 1998 - January 2002
Cascade Technologies, Inc. January 1995 - November 1998
Sedgwick Noble Lowndes 1989 - 1995
Coopers & Lybrand 1987 - 1989
Skills
Project Management, Business Requirements, Business Process..., Staff Development, Relationship Management, System Testing
Education
Rutgers, The State University of New Jersey-Newark 1984 — 1987
MBA, Consulting
Seton Hall University 1979 — 1983
BA, Economics
Xerox HR Solutions, LLC January 2011 - Present
Aon Hewitt October 2008 - December 2010
Pfizer, Inc. November 2006 - June 2008
Affiliated Computer Services, Inc. April 1999 - November 2006
Marsh & McLennan Companies, Inc. September 1997 - March 1999
Bankers Trust Company May 1989 - September 1997
Lincoln Savings Bank, FSB January 1986 - May 1989
Skills
Vendor Management, Defined Benefit, Pensions, Benefits Administration, Employee Benefits, Employee Relations, Talent Management, Performance Management, Outsourcing, Process Improvement, Vendor Relations, HR Consulting, 401k, HR Policies, Interviewing, Team Building, Benefits, Deferred Compensation, Management, Personnel Management, Talent Acquisition, Defined Contribution, PeopleSoft, Retirement, Call Centers, Project Management, Training, Leadership, Recruiting, Human Resources, Compensation & Benefit, Change Management, CRM, ERISA, Payroll, Executive Pay, Management Consulting, Succession Planning, Organizational..., BPO, COBRA, HRIS, SDLC, HRO, Employee Engagement, Strategic Planning, Service Delivery, Shared Services, Insurance, HR Transformation
Education
City University of New York-Baruch College 1980 — 1985
Bachelor of Business Administration (BBA), Human Resources Management and Services
Port Richmond High School 1976 — 1980
Paycor August 2015 - Present
Xerox January 2014 - April 2015
Xerox HR Solutions, LLC January 2013 - January 2014
Fidelity Investments September 2012 - January 2013
Fidelity Investments October 2009 - October 2012
Fidelity Investments September 2008 - October 2009
Fidelity Investments March 2006 - September 2008
2005-2006Fidelity Investments May 2005 - March 2006
Fidelity Investments January 1999 - January 2005
Fidelity Investments January 1997 - January 1999
Skills
Strategic Communications, Building Relationships, Production Management, Consulting, Print Production Process, Marketing Communications, Integrated Marketing, Marketing, Relationship Management, Financial Services, Editing, 401k, Direct Mail, Retirement, Copywriting, Vendor Management, Securities, Communications Planning, Advertising, Production Managment, Project Management, Management, Strategy, Analysis, Strategic Planning, Public Relations, Internal Communications, Change Management, Sales, Corporate Communications, Employee Benefits, Program Management, Outsourcing, Business Process..., Team Building, Customer Service, Process Improvement, Leadership, Problem Solving, Microsoft Office, Communication, Business Analysis, CRM, Team Leadership, Budgets, Business Development, Marketing Strategy, Risk Management
Education
Northern Kentucky University 1993 — 1998
Bachelor's degree, Journalism
Highlands High School 1988 — 1993
ACG, Inc. January 2014 - Present
WellAWARE Systems August 2012 - February 2013
Xerox HR Solutions, LLC August 2009 - July 2012
JPMorgan Chase March 2004 - November 2008
JPMorgan Chase September 2002 - March 2004
Fitzmaurice & Company, LLC September 1997 - April 2002
Skills
Customer Service, Management, Marketing, Human Resources, Account Management, Administrative..., Payroll, Call Centers, Microsoft Office, Microsoft Excel, Time Management, Data Entry, Employee Benefits, Invoicing, Outlook, Accounts Receivable, Accounts Payable, Account Reconciliation
Education
City University of New York-Baruch College 1985 — 1991
BBA
Norman Thomas H.S. 1982 — 1985
Regents High School Diploma
Xerox HR Solutions, LLP October 2013 - Present
Xerox HR Solutions, LLC October 2013 - Present
Amy's Home Daycare May 2008 - September 2013
Independence Blvd November 2007 - April 2008
Cardservice International April 2003 - April 2005
Skills
Christian Life Coach, Bilingual...
Education
ECPI University
Associate of Applied Science, Business Systems Administration
Regent University
Bachelor of Science, Psychology
Xerox HR Solutions LLC July 2015 - Present
Chase August 2014 - July 2015
New York University September 2014 - May 2015
Salesian Office of Youth Ministry and Vocations September 2009 - September 2014
RadioShack March 2010 - September 2011
Skills
Event Planning, Teamwork, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Microsoft Office, Leadership, Social Networking, Sales, Social Media, Time Management, Public Speaking, Research
Education
New York University 2013 — 2015
Master's degree, Human Development and Social Intervention
Seton Hall University 2009 — 2013
Bachelor's Degree, Business Administration and Management, General
WNC First Insurance Services April 2013 - September 2014
Xerox HR Solutions, LLC January 2012 - March 2013
Paul Preite CMDSM January 2010 - December 2011
Dallas Morning News - Design Mail July 2007 - November 2009
Countrywide Mortgage Services October 2005 - July 2007
Dallas Morning News - Design Mail July 2003 - October 2005
Lanier Professional Services April 2001 - March 2003
Sears, Roebuck and Co. October 1987 - October 2000
Education
University of Miami - School of Business
BBA, Management
Xerox HR Solutions LLC September 2012 - Present
ING (formerly CitiStreet LLC) 1996 - 2011
T. Rowe Price Associates, Inc 1993 - 1996
ATLIS Performance Resources, Inc. 1992 - 1993
Information Systems of America (ISA) 1980 - 1991
Skills
Benefits Administration, Outsourcing, Change Management, Vendor Management, Process Improvement, Pension Administration, Defined Benefit, Employee Benefits, SDLC, Project Management, Integration, Business Analysis, Management, Training, Analysis, Business Expansion, New Business Development, Mobile Internet, Program Management, Client Relations Skills, Retirement Benefits, Cross-functional Team..., Testing, Organizational...
Education
Boston College
BS, Management and Computer Science
Xerox HR Solutions, LLC October 2009 - Present
Convergys March 2006 - August 2009
SHPS December 2005 - February 2006
Aon Consulting June 1998 - November 2005
Fidelity April 1997 - June 1998
Wellspring Resources/CitiStreet July 1993 - April 1997
McDonnell Douglas (now Boeing) December 1991 - July 1993
Skills
Project Management, Customer Satisfaction, Testing, Process Improvement, Vendor Management, Outsourcing, BPO, Business Analysis, Change Management, Performance Management, Team Leadership, Operations Management, Business Intelligence, Program Management, Business Process..., PeopleSoft, Call Center, Business Process, Management Consulting, Team Management, Integration, Leadership, Cross-functional Team..., ERP, CRM, Call Centers, Strategy, Human Resources, PMO, Project Portfolio...
Education
Florida Institute of Technology 1992 — 1993
Charleston Southern University 1987 — 1991
BS
Xerox HR Solutions LLC December 2000 - Present
USI Administrators/W.J. Jones Admin Svcs. June 1998 - December 2000
Metropolitan Life 1979 - 1998
Skills
Project Management, Management, CRM, Employee Benefits, Visio, Training, Service Delivery, Change Management, Process Improvement, Human Resources, Software Documentation, Team Management, Management Consulting, HRIS
Education
Fairfield University 1973 — 1977
Xerox HR Solutions, LLC April 2012 - Present
Mercer July 2011 - April 2012
ACS, a Xerox Company March 2008 - July 2011
Archdiocese of Philadelphia: St. Charles Borromeo Seminary April 2006 - March 2008
ExcellerateHRO March 2005 - April 2006
Towers Perrin May 2003 - March 2005
Towers Perrin May 2001 - May 2003
Towers Perrin May 2000 - May 2001
Towers Perrin February 1999 - May 2000
Skills
Outsourcing, Team Leadership, Management, Change Management, Leadership, Human Resources, Cross-functional Team..., Sales Operations, Negotiation, Sales, CRM, Process Improvement, Strategy, Vendor Management, Business Process..., Performance Management, Program Management, Business Analysis, Talent Management
Education
Penn State University
B.S.
Xerox, HR Solutions LLC June 2014 - Present
Xerox, HR Solutions LLC June 2013 - June 2014
CVS Caremark Corporation October 2012 - June 2013
Aon Hewitt January 2011 - October 2012
Aon Hewitt October 2009 - January 2011
Hewitt Associates October 2008 - October 2009
Watson Wyatt Worldwide May 2008 - October 2008
Watson Wyatt Worldwide June 2006 - April 2008
Hewitt Associates August 1997 - June 2006
CSC, Credit Services Inc. July 1994 - August 1997
Skills
Defined Benefit, Outsourcing, Employee Benefits, Benefits Administration, BPO, Management, PeopleSoft, Budgets, Employee Relations, Pension Administration, HR Consulting, Leadership, Retirement, Recruiting, Performance Management, HRO, Strategic Planning, Health Insurance, Service Delivery, Shared Services, 401k, Pensions, Call Centers, Offshoring, Vendor Management, HRIS, Human Resources, Business Process, Deferred Compensation, Employee Engagement, HR Transformation, Account Management, Training, Process Improvement, Talent Management, Business Process..., Talent Acquisition, Executive Pay, Strategy, Organizational Design, Onboarding
Education
Harvard Business School Executive Education 2010 — 2011
University of Oklahoma - Price College of Business 1984 — 1988
BBA
Putnam City North 1983 — 1984
Tallmadge High School 1981 — 1984
ACS September 1997 - Present
Affiliated Computer Services 1997 - Present
Xerox HR Solutions, LLC 1997 - Present
Skills
Process Improvement, Business Analysis, Employee Benefits, BPO, Benefits Administration, Outsourcing, Change Management, Call Centers, Human Resources, Team Building, Management, Service Delivery, Requirements Analysis, Vendor Management, Quality Assurance, Analysis, Business Process..., Training
Education
Fashion Institute of Technology 1993 — 1998
BS, Production Management
Fashion Institute of Technology
Bachelor of Applied Science (B.A.Sc.), Textiles - Production Management
Xerox HR Solutions, LLC September 2015 - Present
Xerox HR Solutions, LLC February 2015 - September 2015
Xerox HR Solutions, LLC November 2010 - February 2015
Affiliated Computer Services, A Xerox Company (formerly Mellon Financial Services) January 2004 - November 2010
PricewaterhouseCoopers (formerly Coopers & Lybrand, Kwasha Lipton, Unifi) January 1996 - December 2003
ADP September 1995 - December 1995
Philips Van-Heusen April 1995 - August 1995
AT&T 1993 - 1995
Skills
Requirements Analysis, Process Improvement, Unix Shell Scripting, Unix Administration, Vendor Relations, Visio, Visual C++, Microsoft Office, Team Leadership, Team Management, Oracle, Sybase, SQL, Client Interfacing, System Architecture, Software Quality..., Unix, SDLC, Outsourcing, Business Analysis, Program Management, Quality Assurance, Management, Agile Methodologies, Software Documentation, Requirements Gathering, Vendor Management, Databases, CRM, Software Development, Integration, Software Project..., Project Management, Business Process..., Consulting, Change Management, Leadership, Linux, Business Requirements, Networking
Education
Rochester Institute of Technology 1981 — 1986
BT, Computer Science
RxCrossroads June 2013 - Present
Harvest Restaurant - Louisville January 2010 - Present
Xerox HR Solutions, LLC April 2012 - December 2012
ACS, a Xerox Company March 2011 - March 2012
SHPS September 2006 - March 2011
Humana 2003 - 2006
Humana 2000 - 2003
Skills
Health Insurance, Strategic Planning, Process Improvement, Employee Benefits, Project Management, Vendor Management, Team Building, Program Management, Management, Financial Analysis, Team Management, CRM, Change Management, Healthcare, Business Analysis, Integration, Call Centers, Insurance, Leadership, Strategy, Account Management, Performance Management, Entrepreneurship, Cross-functional Team..., Business Process..., Agile Methodologies, Strategic Partnerships, Business Intelligence, Training, Start-ups, Data Analysis, Analysis, Team Leadership
Education
Bellarmine University 2002 — 2003
MBA, additional work in econometrics and data modeling
University of Louisville
BA, Economics, History, Mathematics, English
Xerox HR Solutions, LLC August 2008 - Present
Xerox 2008 - Present
EDS, an HP Company 2005 - 2008
ADP 1999 - 2004
Skills
Vendor Management, Change Management, Process Improvement, Outsourcing, Business Analysis, Business Process..., BPO, Service Delivery, ITIL, Business Process, Project Management, Management, Program Management, Call Center, IT Management, Employee Benefits, IT Service Management
Education
Bloomfield College 1971 — 1973
Accounting
Bloomfield College
Accounting and Finance
Yusen Logistics (Americas), Inc. January 2013 - Present
Xerox HR Solutions, LLC July 2007 - January 2013
IDT Corporation February 2007 - July 2007
Eileen Fisher Outlet June 2006 - February 2007
Skills
Business Analysis, Process Improvement, Access, SQL, Project Management, Visio, Training, Microsoft Office, Customer Service
Education
DeVry University 2003 — 2006
Bachelor's, Business Information Systems
DeVry University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Informations Systems
Xerox HR Solutions, LLC 2012 - Present
Xerox 2012 - 2013
Buck Consultants August 2008 - September 2010
ACS _ Goverment Solutions 2007 - 2008
Fort WaynePlastics September 2003 - August 2007
Budd Company January 1998 - June 2003
Fort Wayne Plastics June 1995 - January 1998
Skills
Project Management, Change Management, Vendor Management, Software Project..., Outsourcing, Business Analysis, Program Management, Process Improvement, Project Delivery, MS Project, Management Consulting, PMO, Performance Management, Resource Management, Business Process..., Service Delivery, Leadership, Management
Education
ITT Technical Institute-Fort Wayne 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Information Technology Project Management
Snider High School
The Depository Trust & Clearing Corporation January 2015 - Present
TideRunner Management, LLC June 2014 - November 2014
Xerox HR Solutions LLC January 2013 - December 2013
ACS Healthcare Provider Solutions September 2011 - January 2013
Village Voice Media December 2011 - January 2012
SuperHeroic Productions September 2008 - January 2010
CorePharma LLC July 2009 - December 2009
Partnership for a Drug-Free New Jersey November 2007 - July 2009
Skills
Public Speaking, Public Relations, Writing, Social Media, Non-profits, Customer Service, Social Networking, Fundraising, Benefits Administration, Compensation & Benefits..., Analytical Skills, Microsoft Office, Research, Event Planning, Proofreading, Copy Editing, WordPress, Editing
Education
DeSales University 2003 — 2007
B.A., Television and Film
Xerox HR Solutions, LLC January 2011 - Present
ACS Human Capital Management Solutions July 2005 - December 2010
Mellon Financial/Dreyfus January 1993 - July 2005
Skills
401k, SDLC, Requirements Analysis, Requirements Gathering, Business Requirements, Process Improvement, Pensions, Business Analysis, Vendor Management, Software Documentation, Financial Services, Business Process..., Project Management, User Acceptance Testing, Retirement, Quality Assurance, Testing, Project Planning, Mutual Funds, Customer Service, Microsoft Excel, Deferred Compensation, Change Management, SharePoint, Outsourcing, Defined Contribution, Systems Analysis, Microsoft Office
Education
Adelphi University 1996 — 1999
Master of Business Administration (MBA), Finance
Xerox HR Solutions, LLC September 2010 - Present
ExcellerateHRO 1998 - Present
EDS - an HP Company 1997 - Present
ACS, a Xerox Company 1998 - 2011
HP March 2009 - August 2010
Unisource Worldwide, Inc. 1994 - 1997
Skills
Pensions, Process Engineering, BPO, Customer Relations, Health and Welfare..., Call Center Operations, Call Centers, Call Center
Education
Rutgers University – Camden 1991 — 1993
Bachelor of Science, Management
Xerox HR Solutions, LLC October 2009 - Present
ACS (Affiliated Computer Services) October 2009 - May 2010
Fidelity Investments February 2002 - December 2008
Ganymede Technologies April 2000 - February 2002
FM Global October 1979 - April 2000
United States Air Force July 1974 - May 1978
Skills
Program Management, CRM, Project Management, Strategy, Cross-functional Team...
Education
Northeastern University 1984 — 1986
MIS Program
University of Nebraska at Omaha 1978 — 1980
Accounting
Xerox HR Solutions LLC April 2014 - Present
Xerox HR Solutions LLC August 2011 - Present
Honeywell International/ New Jersey's Clean Energy Program November 2007 - August 2011
Champion Mortgage/ KeyBank April 2006 - February 2007
Kelly Services October 2005 - April 2006
Volt Services Group - Mellon August 2004 - August 2005
Skills
Customer Service, Data Entry, Microsoft Office, Telephone Skills, Customer Relations, Call Center, Newsletters, Benefits Administration, Lotus Notes, Customer Satisfaction, Fax, Photoshop, Windows, Illustrator, QuarkXPress, Coaching, Brochures, Outlook, PowerPoint, Word, Excel, Access, Documentation, Typing, Spreadsheets, Problem Solving, Administrative Support, Social Media, Social Networking, Database Administration, Microsoft Excel, Call Centers, Microsoft Word, Management, Leadership, Sales, Time Management, Marketing, Employee Benefits, Sales Management, Software Documentation, Administrative..., Negotiation, Employee Relations, Teamwork
Education
Berkeley College 2007 — 2010
BS, Business Administration; Marketing
Berkeley College 2007 — 2010
B.S., Business Administration
Gibbs College 2001 — 2003
A.A.S, Visual Communications 2003
Xerox HR Solutions, LLC July 2009 - Present
Fidelity Investments February 2007 - February 2009
Fidelity Investments September 2004 - February 2007
John Hancock June 2003 - August 2004
MassMutual September 2001 - June 2003
Skills
Business Requirements, SQL, Testing, Flexible Spending..., Sybase, Data Analysis, Requirements Analysis, Mainframe, FTP, Systems Analysis, Requirements Gathering, Business Analysis, Visio, Analysis, User Acceptance Testing, Business Process..., Process Improvement
Education
University of Massachusetts, Amherst 1997 — 2001
BA, History
Xerox HR Solutions LLC May 2006 - Present
Prime Title Services LLC September 2006 - Present
Kwasha Lipton, Coopers&Lybrand, PWC, Unifi, Mellon July 1986 - 2005
Skills
Employee Benefits, Process Improvement, Change Management, Business Analysis, Project Management, Outsourcing, Requirements Analysis, Human Resources
Education
Transformative Mediation Training, June, 2014.
Senior Professional in Human Resources Certification, June, 2013.
Connecticut College 1982 — 1986
BS, Mathematics
Buck Consultants November 2012 - Present
Xerox HR Solutions, LLC April 2012 - November 2012
Affiliated Computer Services August 2005 - April 2012
Affiliated Computer Services June 1999 - August 2005
Skills
Pensions, Defined Benefit, Employee Benefits, Benefits Administration, Project Management, 401k, Mutual Funds, Requirements Analysis, Business Requirements, Outsourcing, Process Improvement, Business Process..., Vendor Management, Retirement, Software Project..., Requirements Gathering, Business Analysis, Financial Services
Education
San Diego State University-California State University 1988 — 1991
Bachelor of Science, Business Administration, Corporate Finance
Xerox HR Solutions LLC June 2013 - Present
ACS, a Xerox Company December 2010 - June 2013
ING July 2007 - November 2010
J.P. Morgan Retirement Plan Services March 1999 - July 2007
Chicago Consulting Actuaries 1999 - 2007
Mercer September 1996 - February 1999
Hewitt Associates August 1995 - September 1996
Skills
Outsourcing, Business Analysis, Vendor Management, Process Improvement, SDLC, Change Management, Business Process..., Requirements Analysis, Project Management, Program Management, Risk Management, Employee Benefits, Management, Financial Services, Software Project...
Education
University of Illinois at Chicago 1991 — 1995
BS, Economics
BioReference Laboratories, GeneDx September 2014 - Present
AXA US September 2013 - September 2014
Xerox HR Solutions, LLC April 2013 - June 2013
Salco Products August 2010 - October 2012
Aerotek, Inc/ Andrew Solutions August 2009 - March 2010
RR Donnelley June 2007 - April 2009
BankFinancial May 2005 - April 2007
LaSalle Bank July 2002 - May 2005
TCF Bank November 2001 - July 2002
Skills
Customer Service, Sales, Banking, Loans, Retail Banking, Customer Satisfaction, Cross Selling, SAP, Sales Management, Project Planning, Logistics, Credit, Financial Analysis, Process Engineering, Finance, Credit Analysis, Cash Management, Mortgage Lending, Relationship Management, Microsoft Excel, Healthcare, Medical Billing, Billing Process, Client Billing, Accounts Payable, Accounts Receivable, Collections, A/R Collections, Retirement Solutions, Retirement Savings, Retirement Planning
Education
University of Phoenix 2006 — 2007
Business Administration and Management, General
Proviso West 1994 — 1998
High School
Xerox HR Solutions, LLC January 2011 - Present
Delta Air Lines (Northwest Airlines) May 1997 - January 2011
BMC Industries, Inc. (Buckbee-Mears Company) February 1992 - May 1997
Jostens, Inc. May 1988 - February 1992
Skills
Defined Benefit, Pensions, Compliance, Deferred Compensation, Pension Administration, Retirement, Defined Contribution, Profit Sharing, Retirement Planning, Non-Qualified Deferred..., Employee Benefits, Pension Funds, Compensation & Benefit, Benefits Administration, Process Improvement, Recruiting, Employee Relations, Performance Management, HRIS, FMLA, Management
Education
University of Minnesota-Duluth
Bachelor of Arts Degree, Major - Education
Xerox HR Solutions, LLC September 2012 - Present
Xerox HR Solutions, LLC November 2000 - September 2012
Skills
Leadership, Software Project..., SDLC, PMP, Requirements Analysis, ITIL, Business Analysis, PMO, Program Management, Project Management, IT Service Management, Vendor Management, Outsourcing, Agile Methodologies, Integration, IT Strategy, Project Portfolio..., Service Delivery, IT Management, Business Process
Education
Emory University 1995 — 1999
Bachelor of Arts (B.A.), Mathematics
First Actuarial Consulting, Inc. September 2014 - Present
Xerox HR Solutions, LLC January 2012 - August 2014
Aon Hewitt October 2010 - November 2010
Aon Hewitt August 1991 - November 2010
Aon Consulting January 1997 - September 2010
Godwins Booke & Dickenson January 1995 - December 1996
Godwins August 1991 - December 1994
KWASHA LIPTON February 1985 - June 1991
Skills
Defined Benefit, Pensions, Actuarial, Retirement, Employee Benefits, Actuarial Science, Business Planning, Valuation, Finance, 401k, Retirement Planning, ERISA, Benefits Administration, Management, ALM, Executive Pay, Risk Management, Analysis
Education
St. Thomas Aquinas College 1982 — 1985
Bachelor of Science, Mathematics
Vanderbilt Uiversity 1980 — 1981
Xerox HR Solutions, LLC November 2004 - Present
Milliman February 1997 - October 2004
Williams, Thacher & Rand 1991 - 1996
Skills
Business Analysis, Project Management, Outsourcing, Business Requirements, Business Process..., Account Management, Change Management, Consulting, SaaS, Risk Management, Cloud Computing, CRM
Education
Dartmouth College 1988 — 1992
Bachelor of Arts (BA), Economics
Xerox HR Solutions, LLC October 1991 - Present
Skills
Defined Contribution, Client Service Oriented, Customer Experience, Customer Retention, Client Development
Education
Long Island University, C.W. Post Campus 1982 — 1986
Bachelor of Arts (BA), Fine/Studio Arts, General
St. John the Baptist DHS 1978 — 1982