Xerox, Learning Services
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Xerox, Learning Services Employees
Arthur J. Gallagher & Co. May 2015 - August 2015
Bloomington Creative Glass Center March 2015 - May 2015
Cognizant Technology Solutions January 2014 - July 2014
Cognizant Technology Solutions January 2012 - December 2013
Xerox Learning Services April 2010 - January 2012
Xerox Learning Services June 2007 - March 2010
Tribhuvan University, Prithvi Narayan Campus March 2005 - May 2006
Skills
Requirements Analysis, Financial Modeling, P&L Analysis, Business Analysis, Capital Budgeting, Quality Center, Test Planning, Financial Statements, VBScript, SDLC, Software Project..., Test Management, User Acceptance Testing, Software Quality..., Quality Assurance, Manual Testing, Test Automation, Agile Methodologies, Requirements Gathering, SQL, Test Strategy
Education
Indiana University - Kelley School of Business 2014 — 2016
Master of Business Administration (MBA)
Tribhuvan Vishwavidalaya 2002 — 2004
Master of Science (M.Sc.)
Tribhuvan Vishwavidalaya 1998 — 2001
Bachelor of Science (B.Sc.)
Barbara Bell & Associates, LLC March 1992 - Present
Xerox Learning Services August 2011 - November 2012
Applied Science Associates (Vangent) 1989 - 1992
Peak Performance Partners 1987 - 1989
Motorola, Inc 1984 - 1987
Arthur Andersen & Co 1981 - 1984
Skills
Instructional Design, Needs Analysis, Performance Improvement, Change Management, Instructor-led Training, Performance analysis, Learning strategies, Curriculum design, Performance improvement..., Training needs analysis, Training Evaluation, Training Delivery, Consulting, Performance Consulting, Leadership, Training Needs Analysis, Performance Analysis, Training, Performance Measurement, Strategy, Learning Styles, Curriculum Design, Performance Management, ADDIE, Organizational...
Education
Indiana University Bloomington 1976 — 1980
Ph.D., Instructional Systems Technology/Organizational Development/Evaluation
Xerox Learning Services January 2013 - Present
Upper Valley Career Center June 2005 - January 2013
IBM January 1991 - August 2001
Skills
Captivate, Distance Learning, Moodle, PowerPoint, Microsoft Excel, Learning Management..., Adobe Acrobat, Instructional Design, E-Learning, Curriculum Design, Career Development, Learning Management, Adult Education, Staff Development, Instructional Technology, Employee Training, Blended Learning, Training, Educational Technology, Instructor-led Training, Training Needs Analysis, Training Delivery, Job Aids, Multimedia, Classroom, Technical Training, Adult Learning Theory, Performance Improvement, Learning Styles, Needs Analysis, Curriculum Development, Virtual Training, Organizational Learning, Technology Integration, Technology Needs...
Education
Saint Joseph's University 2012 — 2013
MS Instructional Technology
University of Findlay
Bachelor of Science (B.S.)
Indiana University Bloomington
Certificate in Distance Education
Flange Coaching and Human Performance Solutions, LLC June 2013 - Present
The Mars Agency January 2014 - Present
Women for Change Coaching Community October 2014 - Present
Career Transitions Center of Chicago September 2012 - February 2015
Xerox Learning Services June 2008 - January 2014
The Auto Club Group, AAA 2006 - 2008
MetLife 2002 - 2006
MetLife 1999 - 2002
MetLife 1997 - 1999
General Physics 1996 - 1997
Skills
Strategic Planning, Vision Creation, Leadership Development, Team Building, Training, Coaching, Instructional Design, Organizational..., Learning Strategies, Needs Analysis, Maintaining Strong..., Communication, Program Evaluation, ADDIE, Blended Learning, Performance Consulting, Employee Benefits, Leadership, Learning Management, Performance Improvement, Call Centers, Employee Engagement, E-Learning, Career Strategist, Organizational..., Instructor-led Training, Career Development..., Performance Management, Interviews, Staff Development, Strategy, Human Resources, Management, Consulting, Career Counseling, CRM, Workshop Facilitation, Organizational..., Program Management, Executive Coaching, Personal Development, Organizational Learning, Training Delivery, 360 Feedback, Learning Styles, Employee Training, Career Development, Talent Management, Change Management, Public Speaking
Education
Fielding Graduate University
MA, Human Development
Fielding Graduate University
Graduate certificate, Evidence-Based Coaching
Capella University
MS, Education, w/specialization in Training & Development
Adrian College
BA, Sociology & Business
University of Michigan-Dearborn
Course work, Education & Performance Improvement
Xerox Learning Services July 2014 - February 2015
Axzo Press, LLC May 2000 - March 2014
Element K 1998 - 2000
Logical Operations (renamed Element K) 1995 - 1998
Skills
Project Management, PMP, Project Coordination, Needs Analysis, Editorial Process, Training, Learning Management, Technical Writing, Instructional Design, E-Learning, Content Development, Curriculum Development, Curriculum Design, Instructor-led Training, Adobe Acrobat, Captivate, Photoshop, Publishing, Microsoft Office, Public Speaking, PowerPoint, InDesign, Editorial Project..., Learning Management..., Consulting, Leadership, Management, Editorial, Program Management
Education
Roberts Wesleyan College 2015 — 2016
Masters in Strategic Leadership
Utica College of Syracuse University
Bachelor of Science (B.S.), Public Relations
GE January 2015 - Present
Xerox Learning Services April 2013 - Present
GE Learning Center (Xerox Contractor) April 2013 - January 2015
Wolper Information Services January 2012 - November 2012
Wolper Subscription Services November 2011 - January 2012
Merck (Infotrieve Contractor) February 2011 - November 2011
Buncombe County Library July 2010 - February 2011
One River Grants April 2008 - June 2010
Skills
Content Management, Library, Information Management, Library Science, Research, Metadata, Microsoft Office, Dreamweaver, Databases, Electronic Resources, Information Analysis, Customer Service, Digital Libraries, SharePoint, Program Management, Blogging, E-Learning, Knowledge Management, Library Instruction, Publishing, Archives, Web Design, Project Planning, Online Research, Web 2.0, Management, Records Management, Adobe Acrobat, Vendor Relations, Oracle
Education
State University of New York at Albany 2007 — 2010
MSIS, Archives/Library Science, Magna Cum Laude
University of Maryland College Park 2007 — 2007
Library Science
State University of New York at Albany 2001 — 2006
BA, Japanese Studies, Magna Cum Laude
Kansai Gaidai University 2004 — 2004
Japanese Studies
Xerox Learning Services January 2014 - Present
Intersection Creative January 2004 - Present
Apple Retail November 2009 - January 2014
Apple, Global Retail Training September 2013 - November 2013
Apple, Global Retail Training March 2012 - November 2012
Apple Retail May 2009 - November 2009
SHR Perceptual Management October 2007 - October 2008
AIGA Arizona June 2004 - June 2006
Arizona State University, College of Design 2005 - 2006
The M. Group Graphic Design July 1998 - January 2004
Skills
Graphic Design, Art Direction, Adobe Creative Suite, Typography, Web Design, Corporate Identity, Creative Direction, Visual Communication, InDesign, Logo Design, Illustrator, Mac, Layout, Advertising, Brochures, Illustration, Packaging, Photography, Photoshop, Social Media, Instructional Design, ADDIE, iLife, iWork, Brand Development, Graphics, Interaction Design, Adobe Acrobat, User Interface Design, User Experience, Corporate Branding, Branding & Identity, Multimedia, Posters, Image Manipulation, QuarkXPress, Storyboarding
Education
Arizona State University 1993 — 1996
BFA, Graphic Design, Cum Laude
Xerox Learning Services March 2015 - Present
Intrepid Learning January 2014 - March 2015
Intrepid Learning 2009 - January 2014
EDG 2002 - 2009
Olympus Press February 1995 - December 2001
Skills
Graphics, E-Learning, InDesign, Lectora, Blended Learning, Illustrator, Pre-press, Photoshop, Articulate Storyline, Needs Analysis, SCORM, Camtasia, Premiere, Learning Management, Graphic Design
Education
Art Institute of Seattle 1994 — 1995
Graphic Design
BMO Harris Bank November 2014 - Present
BMO Harris Bank November 2014 - Present
Xerox Learning Services March 2008 - October 2014
S3 Consulting July 2004 - February 2008
Lucent Technologies 1994 - 2003
Skills
Instructional Design, Cross-functional Team..., PMP, Program Management, Integration, Product Management, Blended Learning, Project Management, Technical Writing, Telecommunications, Training, Management, Team Building, Instructor-led Training, SDLC, Leadership, Vendor Management, AGILE / Rapid..., Business Case Design, Gap Analysis, Competency Modeling, Learning Assessment, MS Project, AtTask, LMS/LCMS Platforms, MS Power Point, MS Excel, Visio, Revenue Forecasting, Project Financial..., Project Budgeting and..., Contract Management, Client Relationship..., Performance Improvement, Quality Assurance, Risk Management, NASBA, CPE Accredidation, CRM
Education
Benedictine University
BA, Business Administration
Lewis University
Xerox Learning Services May 2015 - Present
That's A Wrap! Home Staging and Redesign January 2010 - Present
Amgen Inc. August 2006 - May 2009
Farmers Insurance August 1993 - August 2006
First Deposit / Providian 1992 - 1993
Skills
Soccer Player, PMP, Six Sigma, Operational Excellence, Lean Manufacturing, Change Management, Cross-functional Team..., Analysis, Process Improvement, Strategy Development, Project Portfolio..., Problem Solving, Team Building, Program Management, Strategic Planning, Business Analysis, Continuous Improvement, Strategy, MS Project, Project Management, Business Process, Management, Project Planning, Training, Leadership, Visio, Business Planning, Coaching, Leadership Development, Budgets
Education
San Diego State University-California State University 1987 — 1992
BS, Business Management
Xerox Learning Services February 2013 - Present
ECPI University November 2007 - November 2012
Salem University 2006 - 2007
ITT Technical Institute June 2001 - June 2006
RWD Technologies 2000 - 2001
U.S. Coast Guard September 1980 - September 2000
Skills
Adult Education, Instructional Design, Admissions, Higher Education, Distance Learning, E-Learning, Enrollment Management, Student Affairs, Faculty Development, Accreditation, Instructional Technology, Student Financial Aid, Educational Technology, Student Recruiting, Educational Leadership, Strategic Planning, Team Building, Learning Management, Moodle, Needs Analysis, Change Management, Learning Management..., Academic Advising, Process Improvement, Higher Education...
Education
Florida State University 1992 — 1993
MS, Instructional Systems
Florida Institute of Technology 1989 — 1990
MS, Management
Xerox Learning Services June 2011 - July 2015
Xerox April 2011 - July 2015
TeleTech April 2009 - October 2010
Gillmore Security Systems, Inc July 2006 - January 2009
Skills
Troubleshooting, Technical Support, Microsoft Office, Customer Service, Outlook, Training, Call Center, Software Documentation, Process Improvement, Help Desk Support, SharePoint, Customer Satisfaction, Technical Writing, System Administration, Computer Hardware, Networking, System Deployment, Quality Assurance, Analysis, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Business Analysis, Budgets, Call Centers, Leadership, Negotiation, Strategic Planning, Team Building
Education
Remington College 2006 — 2008
AAS, Computer Networking Technology
Remington College-Cleveland Campus 2006 — 2008
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Xerox Learning Services April 2011 - Present
Xerox July 2013 - March 2014
Wells Fargo September 2009 - December 2010
Wachovia, A Wells Fargo Company April 2009 - August 2009
Wachovia (a Wells Fargo Company) July 2007 - August 2009
Wachovia August 2003 - July 2007
Mark D Dudley - Performance Consulting May 1997 - August 2003
Bank of America October 1995 - May 1997
Skills
Instructional Design, Performance Consulting, Coaching, Performance Improvement, Requirements Analysis, Learning Leadership, Leadership, Leadership Development, ADDIE, Blended Learning, Learning Evaluation, Educational Evaluations, Workshop Facilitation, Instructor-led Training, Needs Analysis, Captivate, Learning Management, Learning Management..., Training Delivery, Training, E-Learning, Knowledge Management, Employee Training, Project Management, Team Building, Organizational..., Technical Training, Adult Education, Program Management, Organizational..., Human Resources, Consulting, Management, Curriculum Design, Onboarding, Strategy, Performance Management, Career Development, Talent Management, Staff Development, Employee Engagement
Education
Southwestern Baptist Theological Seminary 1987 — 1990
MA
The University of Texas at Austin - Red McCombs School of Business 1981 — 1985
BBA
The University of Texas at Austin 1981 — 1985
Bachelor of Business Administration (BBA)
Southwestern Baptist Theological Seminary 1987 — 1990
MDIV
Xerox Learning Services July 2012 - Present
Party City July 2006 - June 2012
Skills
Learning Management..., SharePoint, Database Administration, Lotus Notes, Customer Service, Microsoft Excel, Microsoft Office, Organization, System Administration, Administration, Training, Microsoft Word, Project Management
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Business/ Finance
Lakeland Community College 2006 — 2008
Associate of Arts (A.A.)
GP Strategies Corporation November 2014 - Present
Xerox Learning Services February 2013 - November 2014
Time Warner Cable (formerly Insight Communications) October 2006 - July 2012
Insight Communications December 2005 - October 2006
Missouri Department of Transportation July 2000 - November 2005
ExecuTrain 1997 - 2000
Debevoise & Plimpton 1995 - 1997
Swiss Bank Corporation 1992 - 1994
Skills
Training, Employee Training, Team Building, Leadership, Coaching, Training Delivery, Customer Service, Performance Management, Call Centers, Leadership Development, Instructional Design, Management, Microsoft Office, Strategic Planning, Customer Satisfaction, Human Resources, Procedure Development, Cross-functional Team..., Customer Experience, Project Planning, Needs Analysis, Strategy, Webinars, Career Development, Time Management, Software Documentation, Organizational..., Development & delivery..., Hiring Employees, Content Development, Content Writing, Outlook, Workshop Facilitation, Team Leadership, Customer Retention, Hiring, Call Center Development, Salesforce Training, ADDIE, Learning Management..., Sales, Access, Analysis, Administration, Process Improvement, Project Management, Program Management, Telecommunications
Education
Indiana University Bloomington
Bachelor of Arts, Majors: English and German Minor: Education
Universität Hamburg 1985 — 1986
3 semesters of study toward BA, German
Bloomington High School North
Xerox Learning Services January 2015 - Present
Xerox Learning Services June 2006 - January 2015
CVSA 2014 - 2015
CVSA 2014 - 2015
CVSA 2014 - 2015
Ernst & Young November 1999 - June 2006
Teach.com November 1998 - November 1999
Teach.com January 1998 - November 1998
Kirk Tyson International October 1993 - December 1997
Skills
Financial Modeling, Sales Management, Organizational Learning, HR Consulting, HR Strategy, HRIS, Outsourcing, Sales Process, Direct Sales, Business Case..., Sales Presentations, Customer Presentations, Presentation Development, Proposal Management, Proposal Coordination, Proposal Writing, Channel Management, Cross Selling, SaaS, P&L, Sales Operations, Business Development, Training, Channel Partners, Enterprise Software, Management Consulting, CRM, Management, Consulting, Competitive Analysis, New Business Development, Business Intelligence, Product Marketing, Strategic Planning, Personnel Management, Talent Management, Business Case
Education
Columbia College Chicago 1992 — 1993
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Illinois State University 1988 — 1992
Bachelor of Science (B.S.), Marketing & Economics
Xerox Learning Services April 2014 - Present
Xerox Learning Services August 2011 - April 2014
Magic Line, Inc 1995 - 1998
Michigan National Bank 1983 - 1995
Skills
Project Management,..., Business Process, Project Portfolio..., Process Improvement, Vendor Management, Business Analysis, Outsourcing, PMP, Program Management
Education
Albion College 1979 — 1983
Bachelor of Arts (BA), Economics and Management, minor in Communications
Xerox Learning Services 2010 - Present
ACS Learning Services 2007 - 2010
Intellinex LLC 2003 - 2006
Ernst & Young / Intellinex 2002 - 2003
Ernst & Young October 1989 - June 2002
Ernst & Young Consulting August 1987 - September 1989
State Farm Insurance January 1980 - August 1987
Illinois State University 1984 - 1987
State Farm Insurance September 1973 - December 1979
Skills
Change Management, Organizational Design, Management Consulting, Business Transformation, Business Process..., Process Improvement, Outsourcing, Organizational..., Program Management, Cross-functional Team..., Business Analysis, Strategy, Professional Services, Management, Coaching, Vendor Management, Leadership, IT Strategy, Training, Performance Improvement, Business Strategy, Business Process, Mergers & Acquisitions, Consulting, Governance, Executive Management, Project Portfolio..., Acquisition Integration, Start-ups, Performance Management, Business Intelligence, Business Development, SaaS, Enterprise Software, Strategic Partnerships, Business Planning, Strategic Planning, Integration, CRM
Education
University of Notre Dame 1971 — 1973
Masters, Mathematics
Saint Michael's College 1967 — 1971
BS, Mathematics
The University of Texas Health Science Center at Houston (UTHealth) June 2014 - Present
Xerox Learning Services January 2013 - June 2014
Weatherford September 2012 - January 2013
Xerox, Learning Services January 2011 - September 2012
LSI, Inc. June 2010 - February 2011
Imedia.it, Inc. July 2003 - June 2010
Aphelion, Inc. June 1999 - July 2003
Lee College August 1997 - May 1999
Houston Public Television--Educational Outreach August 1996 - August 1998
Skills
Instructional Design, Script Writing, Technical Writing, E-learning, Digital Photography, Photoshop, ADDIE, Interactive Multimedia..., E-Learning, Interactive Media, Employee Training, Curriculum Development, Blended Learning, Needs Analysis, Screenwriting, Instructional Technology, Learning Management...
Education
University of Houston-Clear Lake 2000 — 2003
M.S., Instructional Design
University of Houston-Clear Lake 1993 — 1996
B.A., Literature
Xerox Learning Services at Kraft Foods June 2014 - December 2014
Xerox Learning Services at Allstate Insurance Company February 2013 - June 2014
Xerox Learning Services January 2012 - January 2013
Strategic Staffing Solutions/Continental Automotive Systems December 2008 - December 2009
Strategic Staffing Solutions/Continental Automotive Systems May 2007 - December 2008
The Joint Commission August 2006 - March 2007
Stivers Staffing Services/The Joint Commission April 2006 - July 2006
Stivers Staffing Services/The Joint Commission July 2005 - February 2006
Stivers Staffing Services/First Assist February 2005 - July 2005
Election Systems & Software, Inc. (ES&S) June 2004 - November 2004
Skills
CRM, Human Resources, Project Management, Training, Management, Process Improvement, Recruiting, Project Planning, Integration, Program Management, SAP, Customer Service, Outlook
Education
Roosevelt University 2011 — 2016
Masters, Training and Development
Roosevelt University 2011 — 2013
Graduate Credential, Instructional Design
Roosevelt University 2011 — 2013
Graduate Credential, Traning and Development
DeVry University 1992 — 1995
Bachelor, Computer Information Systems
Xerox Learning Services April 2011 - Present
LSI Inc. June 2010 - April 2011
Imedia.it, Inc. June 2004 - May 2010
NCI Information Systems, Inc. October 2007 - May 2009
Skills
Captivate, Adult Education, Instructional Design, Training Delivery, Distance Learning, Performance Consulting, ADDIE, Needs Analysis, Instructor-led Training, Training, Instructional Technology, Learning Management, Curriculum Design, Flash, Multimedia, Technical Writing, E-Learning, Blended Learning, Learning Management..., Technical Training, SCORM, Organizational Learning, Camtasia, Moodle, Lectora
Education
University of Houston, Clear Lake 2002 — 2004
Master of Science (M.S.), Instructional Technology
Baylor University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Performance Improvement Technology
Weatherford March 2013 - Present
Xerox Learning Services April 2009 - March 2013
Skills
Teaching, Public Speaking, Research, PowerPoint, Curriculum Design, Microsoft Office, English, Educational Leadership, Microsoft Word, Curriculum Development, Customer Service, Microsoft Excel, Classroom, Staff Development, Outlook, Teacher Training, Lesson Planning, Tutoring, Classroom Management, Editing
Education
Stephen F. Austin State University
Bachelor of Science (B.S.), Education
Stephen F. Austin State University
Master of Education (M.Ed.), Educational Leadership and Administration, General
Texas A&M University-Commerce
Master of Business Administration (M.B.A.), Business Administration and Management, General