Xtrasource Company
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Xtrasource Employees
Employee
Years
Job
Industry
Melissa Watters Melissa Watters's Xtrasource Experience August 1999 - September 2001
Job Manager at Corpsus Genous
Industry Information Technology and Services
Experience
Corpsus Genous June 2008 - Present
IT consultant Self Employed December 1996 - Present
Web Design & Development 1996 - 2012
National College of Business & Technology 2007 - 2009
Independence Of Portage County August 2006 - September 2007
Sterling Jewelers March 2005 - June 2005
Primerica 2005 - 2005
Xtrasource August 1999 - September 2001
University Plaza Theater June 1999 - August 1999
Stansberry & Associates InvestmentResearch, LLC January 1950 - January 1950
Skills
Computer Repair, Computers, Computer Hardware, Computer Security, Consumer Electronics, Electronics, Windows, Software Documentation, XP, Servers, Network Administration, Networking, Troubleshooting, Apache, Software Installation, Help Desk Support, Operating Systems, System Administration, Windows 7, Windows XP, DHCP, Active Directory
Education
National College of Business and Technology-Nashville 2007 — 2009
Associate's degree of Information Systems Engineering, Information Systems Engineering, A
Field Junior High School 1994 — 2000
Junior High & High School, All/Music, B
Brimfield Elementary 1987 — 1993
Elementary School, All
Central Elementary 1986 — 1987
Kindergarten, All
Corpsus Genous June 2008 - Present
IT consultant Self Employed December 1996 - Present
Web Design & Development 1996 - 2012
National College of Business & Technology 2007 - 2009
Independence Of Portage County August 2006 - September 2007
Sterling Jewelers March 2005 - June 2005
Primerica 2005 - 2005
Xtrasource August 1999 - September 2001
University Plaza Theater June 1999 - August 1999
Stansberry & Associates InvestmentResearch, LLC January 1950 - January 1950
Skills
Computer Repair, Computers, Computer Hardware, Computer Security, Consumer Electronics, Electronics, Windows, Software Documentation, XP, Servers, Network Administration, Networking, Troubleshooting, Apache, Software Installation, Help Desk Support, Operating Systems, System Administration, Windows 7, Windows XP, DHCP, Active Directory
Education
National College of Business and Technology-Nashville 2007 — 2009
Associate's degree of Information Systems Engineering, Information Systems Engineering, A
Field Junior High School 1994 — 2000
Junior High & High School, All/Music, B
Brimfield Elementary 1987 — 1993
Elementary School, All
Central Elementary 1986 — 1987
Kindergarten, All
James Brown III James Brown III's Xtrasource Experience 1998 - 2002
Job Director of Global Customer Engagement at CloudBees
Industry Information Technology and Services
Experience
CloudBees December 2014 - Present
Red Hat March 2014 - December 2014
Red Hat October 2010 - March 2014
Red Hat July 2009 - October 2010
Red Hat July 2007 - July 2009
Royal Caribbean Cruise Lines 2000 - 2007
Technogenics 1998 - 2002
xtrasource 1998 - 2002
Skills
Cloud Computing, Customer Success, Strategy, Enterprise Software, Cross-functional Team..., Management, Virtualization, Organizational..., Technology Management, IT Operations, Storage, Enterprise Architecture, Go-to-market Strategy, Open Source, Partner Management, People Development, IT Management, Team Leadership, Solution Selling, Channel Partners, Virtual Teams, Performance Management, IT Strategy, Professional Services, Red Hat Linux, RedHat, Pre-sales, Leadership, Strategic Planning, SaaS, Innovation Management
Education
North Carolina State University 2009 — 2014
Bachelor of Arts (B.A.), Science, Technology and Society, Cum Laude
Saint Leo University 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Kent State University 1998 — 2000
Computer Science
Berea High School 1994 — 1998
CloudBees December 2014 - Present
Red Hat March 2014 - December 2014
Red Hat October 2010 - March 2014
Red Hat July 2009 - October 2010
Red Hat July 2007 - July 2009
Royal Caribbean Cruise Lines 2000 - 2007
Technogenics 1998 - 2002
xtrasource 1998 - 2002
Skills
Cloud Computing, Customer Success, Strategy, Enterprise Software, Cross-functional Team..., Management, Virtualization, Organizational..., Technology Management, IT Operations, Storage, Enterprise Architecture, Go-to-market Strategy, Open Source, Partner Management, People Development, IT Management, Team Leadership, Solution Selling, Channel Partners, Virtual Teams, Performance Management, IT Strategy, Professional Services, Red Hat Linux, RedHat, Pre-sales, Leadership, Strategic Planning, SaaS, Innovation Management
Education
North Carolina State University 2009 — 2014
Bachelor of Arts (B.A.), Science, Technology and Society, Cum Laude
Saint Leo University 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Kent State University 1998 — 2000
Computer Science
Berea High School 1994 — 1998
Rob Binder Rob Binder's Xtrasource Experience 2002 - 2003
Job Escalations Engineer at NetApp
Industry Information Technology and Services
Experience
NetApp December 2005 - Present
The Steel Network May 2005 - August 2005
The University of North Carolina at Greensboro (UNCG) 2003 - 2005
Glaxo Smith Kline Phrmcuticals May 2004 - August 2004
Xtrasource 2002 - 2003
Skills
NetApp, NAS, Networking, Data ONTAP, Oncommand Core/Data..., SNMP, Oncommand System Manager, Storage, SnapMirror, NetApp Filers, Network Security, NFS, Linux, Disaster Recovery, Fibre Channel, Data Center, Unix, SQL, VMware ESX, Storage Virtualization, SAN, Enterprise Storage, iSCSI
Education
University of North Carolina at Greensboro 2003 — 2005
Information Systems and Operations Management, Information Systems, 3.63
NetApp December 2005 - Present
The Steel Network May 2005 - August 2005
The University of North Carolina at Greensboro (UNCG) 2003 - 2005
Glaxo Smith Kline Phrmcuticals May 2004 - August 2004
Xtrasource 2002 - 2003
Skills
NetApp, NAS, Networking, Data ONTAP, Oncommand Core/Data..., SNMP, Oncommand System Manager, Storage, SnapMirror, NetApp Filers, Network Security, NFS, Linux, Disaster Recovery, Fibre Channel, Data Center, Unix, SQL, VMware ESX, Storage Virtualization, SAN, Enterprise Storage, iSCSI
Education
University of North Carolina at Greensboro 2003 — 2005
Information Systems and Operations Management, Information Systems, 3.63
Sean Rieger Sean Rieger's Xtrasource Experience 1998 - 2000
Job Director of Web Development at Rice University
Industry Internet
Experience
Rice University July 2008 - Present
Rice University July 2007 - July 2008
Houston Rockets July 2006 - July 2007
Houston Rockets June 2005 - January 2006
Houston Rockets September 2004 - June 2005
Cleveland Cavaliers October 2001 - August 2004
Xtrasource 1998 - 2000
Skills
Web Analytics, Social Media Marketing, Web Development, Social Media, Video Production, Integrated Marketing, Marketing, Advertising, Web Marketing, Direct Marketing, Email Marketing, Web Design, Management, CMS, Analytics, Web Content Management, Social Networking, Strategy, SEO, SEM, Content Management, Leadership, Online Marketing, User Experience, E-commerce, Marketing Strategy, Website Development, Online Advertising, Digital Strategy, Brand Management, E-marketing, Digital Marketing, Mobile Marketing, Responsive Design, Ektron CMS400, Wordpress Development, HTML5, CSS3, Radian6, Usability, W3C Accessibility, User Interface Design, Digital Media, CSS, HTML 5, Ektron, WordPress
Education
Kent State University 1996 — 1999
TBD, Business
Rice University July 2008 - Present
Rice University July 2007 - July 2008
Houston Rockets July 2006 - July 2007
Houston Rockets June 2005 - January 2006
Houston Rockets September 2004 - June 2005
Cleveland Cavaliers October 2001 - August 2004
Xtrasource 1998 - 2000
Skills
Web Analytics, Social Media Marketing, Web Development, Social Media, Video Production, Integrated Marketing, Marketing, Advertising, Web Marketing, Direct Marketing, Email Marketing, Web Design, Management, CMS, Analytics, Web Content Management, Social Networking, Strategy, SEO, SEM, Content Management, Leadership, Online Marketing, User Experience, E-commerce, Marketing Strategy, Website Development, Online Advertising, Digital Strategy, Brand Management, E-marketing, Digital Marketing, Mobile Marketing, Responsive Design, Ektron CMS400, Wordpress Development, HTML5, CSS3, Radian6, Usability, W3C Accessibility, User Interface Design, Digital Media, CSS, HTML 5, Ektron, WordPress
Education
Kent State University 1996 — 1999
TBD, Business
Ed Matis Ed Matis's Xtrasource Experience March 1998 - June 2004
Job Software Development Manager at Mistras Group, Inc.
Industry Information Technology and Services
Experience
Mistras Group, Inc. January 2013 - Present
Equity Trust Company July 2004 - January 2013
XtraSource March 1998 - June 2004
Ameritech January 1997 - March 1998
Caliber Logistics March 1993 - January 1997
Skills
Technology Alignment, IT Transformation, Team Leadership, Cross-functional Team..., Process Improvement, SDLC, Cloud Computing, .NET, Project Portfolio..., Management, Business Intelligence, Business Analysis, Software Development, Salesforce.com, Agile Methodologies, Visio, Integration, Change Management, Project Management, Program Management, Business Strategy, Leadership, Software Project..., Vendor Management, Business Process..., Forecasting, Project Planning, Business Development, CRM, Strategic Planning, Talent Management, Team Building, Requirements Analysis, Mergers, Outsourcing, IT Management, Budgets, Call Center, IT Strategy, Microsoft SQL Server, SSIS
Education
Case Western Reserve University - Weatherhead School of Management 1998 — 2000
MBA, Finance, MIS
Bowling Green State University 1988 — 1992
BSBA, MIS
Mistras Group, Inc. January 2013 - Present
Equity Trust Company July 2004 - January 2013
XtraSource March 1998 - June 2004
Ameritech January 1997 - March 1998
Caliber Logistics March 1993 - January 1997
Skills
Technology Alignment, IT Transformation, Team Leadership, Cross-functional Team..., Process Improvement, SDLC, Cloud Computing, .NET, Project Portfolio..., Management, Business Intelligence, Business Analysis, Software Development, Salesforce.com, Agile Methodologies, Visio, Integration, Change Management, Project Management, Program Management, Business Strategy, Leadership, Software Project..., Vendor Management, Business Process..., Forecasting, Project Planning, Business Development, CRM, Strategic Planning, Talent Management, Team Building, Requirements Analysis, Mergers, Outsourcing, IT Management, Budgets, Call Center, IT Strategy, Microsoft SQL Server, SSIS
Education
Case Western Reserve University - Weatherhead School of Management 1998 — 2000
MBA, Finance, MIS
Bowling Green State University 1988 — 1992
BSBA, MIS
Pieter Overbeek Pieter Overbeek's Xtrasource Experience August 2000 - December 2001
Job Technical Support and Administration at Callfactory
Industry Telecommunications
Experience
Aidos Ltd. January 2013 - Present
Callfactory January 2013 - Present
Pax Christi College September 2011 - September 2012
HAN 2006 - 2012
KPN Contact November 2005 - April 2006
Four Consult December 2004 - August 2005
Cendris BSC November 2002 - November 2004
Titus Enschede GmbH February 2002 - November 2002
Xtrasource August 2000 - December 2001
Skills
IT, Teaching, PowerPoint, HTML, CSS, Social Media, Photoshop, PHP, SQL, Microsoft Office, Editing, Microsoft Word, InDesign, Photography, Microsoft Excel, Illustrator, Graphic Design, Customer Service, Windows, Research, Access, Teamwork, Online Advertising, Social Media Marketing, Marketing Communications, Entrepreneurship, Coaching, SEO, Web Development, English, Marketing Strategy, Dutch, SPSS, Event Planning, Nonprofits, Public Speaking, Google Analytics, Video Editing, Online Marketing, Web Design, Email Marketing
Education
HAN Teacher Training College 2006 — 2011
BEd, English
1998 — 2001
No, Computer Science
Het Utrecht College 1996 — 1998
MTS, Electrical and Electronics Engineering
Aidos Ltd. January 2013 - Present
Callfactory January 2013 - Present
Pax Christi College September 2011 - September 2012
HAN 2006 - 2012
KPN Contact November 2005 - April 2006
Four Consult December 2004 - August 2005
Cendris BSC November 2002 - November 2004
Titus Enschede GmbH February 2002 - November 2002
Xtrasource August 2000 - December 2001
Skills
IT, Teaching, PowerPoint, HTML, CSS, Social Media, Photoshop, PHP, SQL, Microsoft Office, Editing, Microsoft Word, InDesign, Photography, Microsoft Excel, Illustrator, Graphic Design, Customer Service, Windows, Research, Access, Teamwork, Online Advertising, Social Media Marketing, Marketing Communications, Entrepreneurship, Coaching, SEO, Web Development, English, Marketing Strategy, Dutch, SPSS, Event Planning, Nonprofits, Public Speaking, Google Analytics, Video Editing, Online Marketing, Web Design, Email Marketing
Education
HAN Teacher Training College 2006 — 2011
BEd, English
1998 — 2001
No, Computer Science
Het Utrecht College 1996 — 1998
MTS, Electrical and Electronics Engineering
Yves Velazco's Xtrasource Experience May 2001 - August 2003
Job Unified Communications Network Engineer at Synopsys
Industry Information Technology and Services
Experience
Synopsys August 2014 - Present
Synopsys January 2007 - August 2014
Motricity July 2005 - January 2007
Bowe Bell + Howell November 2003 - July 2005
IBM August 2003 - November 2003
Xtrasource May 2001 - August 2003
Blockbuster February 1998 - May 2002
Skills
Linux, Security, Troubleshooting, Windows, DNS, Windows Server, Technical Support, Microsoft SQL Server, Servers, Project Management, TCP/IP, VPN, Active Directory, Testing, Windows 7, Networking, System Administration, Computer Hardware, Cisco Technologies, Network Security, Hardware, Access, Red Hat Linux, Help Desk Support, Cloud Computing, Databases, Software Documentation, Integration
Education
University of Phoenix 2007 — 2008
Bachelors, Information Technology
Wake Technical Community College 1998 — 2000
Computer Information System
Wake Forest High School 1996 — 1997
Philippine Christian University 1986 — 1995
Synopsys August 2014 - Present
Synopsys January 2007 - August 2014
Motricity July 2005 - January 2007
Bowe Bell + Howell November 2003 - July 2005
IBM August 2003 - November 2003
Xtrasource May 2001 - August 2003
Blockbuster February 1998 - May 2002
Skills
Linux, Security, Troubleshooting, Windows, DNS, Windows Server, Technical Support, Microsoft SQL Server, Servers, Project Management, TCP/IP, VPN, Active Directory, Testing, Windows 7, Networking, System Administration, Computer Hardware, Cisco Technologies, Network Security, Hardware, Access, Red Hat Linux, Help Desk Support, Cloud Computing, Databases, Software Documentation, Integration
Education
University of Phoenix 2007 — 2008
Bachelors, Information Technology
Wake Technical Community College 1998 — 2000
Computer Information System
Wake Forest High School 1996 — 1997
Philippine Christian University 1986 — 1995
Melissa Hamilton Melissa Hamilton's Xtrasource Experience August 2000 - February 2001
Job Recruiting Assistant at NSTAR Global Services
Industry Semiconductors
Experience
NSTAR Global Services March 2012 - Present
Spherion September 2011 - March 2012
Servant Pharmacy December 2009 - September 2011
The Brewery 2008 - 2011
Computer Task Group March 2001 - May 2009
Personal Assistant February 2005 - August 2005
Xtrasource August 2000 - February 2001
Skills
Technical Recruiting, Talent Acquisition, Onboarding, Recruiting, Semiconductors, Electronics, Applicant Tracking..., Internet Recruiting, Microsoft Office, College Recruiting, Networking, Sourcing, Troubleshooting, Microsoft Word, Temporary Placement, Reports, Manufacturing, Human Resources, Screening Resumes, Interviews, Six Sigma, Cross-functional Team..., Organizational..., Screening, Program Management, Job Fairs, Testing, Customer Service, Staff Augmentation, Benefits Negotiation, Executive Search, Recruitment Advertising, Permanent Placement, Management, Process Improvement, Contract Recruitment, Training, Team Leadership, Staffing Services, Employee Relations, Team Building, Hiring, Software Documentation
Education
ECPI College of Technology 1999 — 2000
Diploma, Computer Maintenance
Wake Technical Community College
NSTAR Global Services March 2012 - Present
Spherion September 2011 - March 2012
Servant Pharmacy December 2009 - September 2011
The Brewery 2008 - 2011
Computer Task Group March 2001 - May 2009
Personal Assistant February 2005 - August 2005
Xtrasource August 2000 - February 2001
Skills
Technical Recruiting, Talent Acquisition, Onboarding, Recruiting, Semiconductors, Electronics, Applicant Tracking..., Internet Recruiting, Microsoft Office, College Recruiting, Networking, Sourcing, Troubleshooting, Microsoft Word, Temporary Placement, Reports, Manufacturing, Human Resources, Screening Resumes, Interviews, Six Sigma, Cross-functional Team..., Organizational..., Screening, Program Management, Job Fairs, Testing, Customer Service, Staff Augmentation, Benefits Negotiation, Executive Search, Recruitment Advertising, Permanent Placement, Management, Process Improvement, Contract Recruitment, Training, Team Leadership, Staffing Services, Employee Relations, Team Building, Hiring, Software Documentation
Education
ECPI College of Technology 1999 — 2000
Diploma, Computer Maintenance
Wake Technical Community College
Tim Dove Tim Dove's Xtrasource Experience February 2004 - April 2006
Job UI/UX Engineer at Lulu.com
Industry Publishing
Experience
Lulu.com October 2011 - Present
Access Point May 2006 - October 2011
xtrasource February 2004 - April 2006
EMJI March 1998 - September 1999
Skills
UI Design, Web Development, Advanced CSS
Education
North Carolina State University 1991 — 1996
Computer Science
Lulu.com October 2011 - Present
Access Point May 2006 - October 2011
xtrasource February 2004 - April 2006
EMJI March 1998 - September 1999
Skills
UI Design, Web Development, Advanced CSS
Education
North Carolina State University 1991 — 1996
Computer Science
Bryan Tyler Bryan Tyler's Xtrasource Experience 1998 - 1998
Job Workday Integration Manager at Aon
Industry Computer Software
Experience
Aon August 2012 - Present
KnowledgeTree Inc. October 2009 - August 2012
Microsoft March 2008 - July 2009
The Revere Group August 2007 - March 2008
Capgemini August 2005 - July 2007
KPMG Consulting (BearingPoint Inc.) July 2001 - August 2005
GlaxoSmithKline September 1999 - July 2001
Xtrasource 1998 - 1998
Skills
Consultancy, Custom Software, Requirements Analysis, SaaS, Consulting, Cloud Computing, Business Intelligence, Business Analysis, SDLC, Software Project..., Enterprise Software, IT Strategy, Business Process, Integration, Solution Architecture, Software Development, Professional Services, CRM, Salesforce.com, Leadership, Strategy, Management, Management Consulting, Process Improvement, Poultry
Education
North Carolina State University 1997 — 2001
B.S.
Hudson High School 1993 — 1997
Aon August 2012 - Present
KnowledgeTree Inc. October 2009 - August 2012
Microsoft March 2008 - July 2009
The Revere Group August 2007 - March 2008
Capgemini August 2005 - July 2007
KPMG Consulting (BearingPoint Inc.) July 2001 - August 2005
GlaxoSmithKline September 1999 - July 2001
Xtrasource 1998 - 1998
Skills
Consultancy, Custom Software, Requirements Analysis, SaaS, Consulting, Cloud Computing, Business Intelligence, Business Analysis, SDLC, Software Project..., Enterprise Software, IT Strategy, Business Process, Integration, Solution Architecture, Software Development, Professional Services, CRM, Salesforce.com, Leadership, Strategy, Management, Management Consulting, Process Improvement, Poultry
Education
North Carolina State University 1997 — 2001
B.S.
Hudson High School 1993 — 1997
Josh Beason Josh Beason's Xtrasource Experience March 2004 - March 2005
Job Project Manager at TOSystems
Industry Outsourcing/Offshoring
Experience
TOSystems April 2009 - Present
Sento March 2005 - April 2009
Xtrasource March 2004 - March 2005
Skills
Process Improvement, Computer Hardware, Team Leadership, Team Building, Vendor Management, Customer Service, Customer Satisfaction, Management, Account Management, Call Center, Business Strategy, Leadership, Call Centers, Project Management, Technical Support, Microsoft Excel, CRM, Troubleshooting, New Business Development, BPO
Education
North Carolina State University 1997 — 2001
Electrical Engineering and Business Management
TOSystems April 2009 - Present
Sento March 2005 - April 2009
Xtrasource March 2004 - March 2005
Skills
Process Improvement, Computer Hardware, Team Leadership, Team Building, Vendor Management, Customer Service, Customer Satisfaction, Management, Account Management, Call Center, Business Strategy, Leadership, Call Centers, Project Management, Technical Support, Microsoft Excel, CRM, Troubleshooting, New Business Development, BPO
Education
North Carolina State University 1997 — 2001
Electrical Engineering and Business Management
Chris Raffle Chris Raffle's Xtrasource Experience September 1998 - January 2002
Job Director, Technical Support at SugarCRM
Industry Computer Software
Experience
SugarCRM June 2013 - Present
SugarCRM December 2011 - May 2013
SugarCRM December 2010 - December 2011
SugarCRM January 2010 - December 2010
SugarCRM July 2007 - January 2010
Citizens Bank November 2004 - June 2007
Xtrasource September 1998 - January 2002
Skills
CRM, SaaS, Technical Support, Apache, Cloud Computing, MySQL, PHP, Linux, Enterprise Software, JavaScript, Software Development, SQL, Agile Methodologies, SOAP, Open Source, Databases, Microsoft SQL Server, Customer Service, OS X, Customer Satisfaction, CSS, Troubleshooting, IIS, Microsoft Office, REST, LAMP, Customer Experience, Customer Relations, SQL Server, Oracle SQL, Technical Hiring, Process Improvement, Leadership Development, Team Leadership
Education
Kent State University 1996 — 2003
SugarCRM June 2013 - Present
SugarCRM December 2011 - May 2013
SugarCRM December 2010 - December 2011
SugarCRM January 2010 - December 2010
SugarCRM July 2007 - January 2010
Citizens Bank November 2004 - June 2007
Xtrasource September 1998 - January 2002
Skills
CRM, SaaS, Technical Support, Apache, Cloud Computing, MySQL, PHP, Linux, Enterprise Software, JavaScript, Software Development, SQL, Agile Methodologies, SOAP, Open Source, Databases, Microsoft SQL Server, Customer Service, OS X, Customer Satisfaction, CSS, Troubleshooting, IIS, Microsoft Office, REST, LAMP, Customer Experience, Customer Relations, SQL Server, Oracle SQL, Technical Hiring, Process Improvement, Leadership Development, Team Leadership
Education
Kent State University 1996 — 2003
Jesse Caya's Xtrasource Experience 2001 - November 2002
Job Event Rental Professional
Industry Events Services
Experience
Coast to Coast Event Rentals, LLC March 2006 - Present
Cayas Canopies & Rental November 2002 - March 2006
Greater Olean Chamber of Commerce 2004 - 2005
AT&T 2002 - November 2002
Xtrasource 2001 - November 2002
Skills
Catering, Festivals, Wedding Planning, Trade Shows, Anniversaries, Public Speaking, Weddings, Social Media, Corporate Events, Customer Service, Parties, Private Events, Receptions, Marketing, Management, Social Networking, Event Management
Education
ECPI Technical College 2001 — 2002
Diploma, Information Technology
Jamestown Community College 1998 — 1999
AS, Business Administration
Coast to Coast Event Rentals, LLC March 2006 - Present
Cayas Canopies & Rental November 2002 - March 2006
Greater Olean Chamber of Commerce 2004 - 2005
AT&T 2002 - November 2002
Xtrasource 2001 - November 2002
Skills
Catering, Festivals, Wedding Planning, Trade Shows, Anniversaries, Public Speaking, Weddings, Social Media, Corporate Events, Customer Service, Parties, Private Events, Receptions, Marketing, Management, Social Networking, Event Management
Education
ECPI Technical College 2001 — 2002
Diploma, Information Technology
Jamestown Community College 1998 — 1999
AS, Business Administration
J. Michael Ray's Xtrasource Experience December 1995 - October 2001
Job First Energy Corporation Credit/Collections
Industry Consumer Services
Experience
First Energy Corporation August 2014 - Present
Paragon Health Associates September 2013 - June 2014
Incept October 2012 - September 2013
Arthur Middleton Capital Holdings September 2008 - June 2012
FRANKLIN & SEIDELMANN (Subspecialty Radiology) December 2005 - May 2008
SPRINGHILL FLORAL SUPPLY October 2002 - September 2004
Xtrasource December 1995 - October 2001
Skills
Operations Management, Project Management, Call Center Management..., Process Improvement, Research, Analysis &..., Client/Vendor Relations, Complaint/Conflict..., Customer Service, Survey Research, Training/Staff..., Leadership/Team Building, Coaching/Counseling, Service Quality, Time Management, Customer Satisfaction, Analysis, Performance Management, Training
Education
The University of Akron 1986 — 1988
Bachelor of Arts (B.A.), Economics, 3.07
The University of Akron 1981 — 1986
Bachelor of Arts (B.A.), Economics, 2.6
First Energy Corporation August 2014 - Present
Paragon Health Associates September 2013 - June 2014
Incept October 2012 - September 2013
Arthur Middleton Capital Holdings September 2008 - June 2012
FRANKLIN & SEIDELMANN (Subspecialty Radiology) December 2005 - May 2008
SPRINGHILL FLORAL SUPPLY October 2002 - September 2004
Xtrasource December 1995 - October 2001
Skills
Operations Management, Project Management, Call Center Management..., Process Improvement, Research, Analysis &..., Client/Vendor Relations, Complaint/Conflict..., Customer Service, Survey Research, Training/Staff..., Leadership/Team Building, Coaching/Counseling, Service Quality, Time Management, Customer Satisfaction, Analysis, Performance Management, Training
Education
The University of Akron 1986 — 1988
Bachelor of Arts (B.A.), Economics, 3.07
The University of Akron 1981 — 1986
Bachelor of Arts (B.A.), Economics, 2.6
Austin Zellner's Xtrasource Experience 1997 - 1999
Job Senior Sales Engineer at Kony, Inc.
Industry Retail
Experience
Kony, Inc. November 2013 - Present
VeriFone December 2012 - October 2013
Kony November 2011 - December 2012
Micros Retail Systems August 2008 - November 2011
The Press of Ohio / Hess Print Solutions November 2000 - August 2008
Self Funded Plans 1999 - 2000
Xtrasource 1997 - 1999
Xtrasource 1995 - 1997
Skills
Microsoft SQL Server, Enterprise Software, Mobile Applications, Web Development, SQL, Software Development, Agile Methodologies, Project Management, Mobile Devices, Web Applications, JavaScript, .NET, Java, Programming, Databases, SaaS, Cloud Computing, Customer Interaction, PHP, Networking, Testing, AJAX, PowerBuilder, Eclipse, Software Project..., T-SQL, Business Intelligence, HTML, Customer Service, XML, Integration, Requirements Analysis, SOA, Web Services, Software Design, Java Enterprise Edition, Unix, HTML 5, Customer Relations, Data Analysis, System Design, SDLC, Database Design, Sales Engineering, Pre-sales, Pre/Post Sales Engineers
Education
Kent State University 1993 — 1998
Bachelor, Information Technology; Political Science
Kony, Inc. November 2013 - Present
VeriFone December 2012 - October 2013
Kony November 2011 - December 2012
Micros Retail Systems August 2008 - November 2011
The Press of Ohio / Hess Print Solutions November 2000 - August 2008
Self Funded Plans 1999 - 2000
Xtrasource 1997 - 1999
Xtrasource 1995 - 1997
Skills
Microsoft SQL Server, Enterprise Software, Mobile Applications, Web Development, SQL, Software Development, Agile Methodologies, Project Management, Mobile Devices, Web Applications, JavaScript, .NET, Java, Programming, Databases, SaaS, Cloud Computing, Customer Interaction, PHP, Networking, Testing, AJAX, PowerBuilder, Eclipse, Software Project..., T-SQL, Business Intelligence, HTML, Customer Service, XML, Integration, Requirements Analysis, SOA, Web Services, Software Design, Java Enterprise Edition, Unix, HTML 5, Customer Relations, Data Analysis, System Design, SDLC, Database Design, Sales Engineering, Pre-sales, Pre/Post Sales Engineers
Education
Kent State University 1993 — 1998
Bachelor, Information Technology; Political Science
Larry Crowe Larry Crowe's Xtrasource Experience June 2001 - December 2001
Job IT Site tech, ITCS at Dixon Hughes Goodman LLP
Industry Information Technology and Services
Experience
Dixon Hughes Goodman LLP April 2012 - Present
Delta Career Education December 2008 - September 2011
Business Technical Services, Inc. March 2007 - October 2008
Davidson and Jones Hotel Corporation December 2001 - January 2007
Xtrasource June 2001 - December 2001
USCO Logistics May 2000 - May 2001
Contract Systems Integration November 1998 - April 2000
DuPont, RTP June 1998 - November 1998
U.S. Army October 1992 - March 1998
Skills
Network maintenance, Active Directory..., PC maintenance and..., Network+ 2010 certified, MCP certified, Network Administration, WSUS, Network+, Business Analysis, System Deployment, Microsoft Certified..., Netbackup, Active Directory, Group Policy, Hardware, Networking, Preventive Maintenance, Servers, System Administration, Technical Support, Training, Troubleshooting, VMware, WAN, Windows, Windows 7, Windows Server, Network Security
Education
ECPI College of Technology 2000 — 2001
AAS, Computer Technology
Dixon Hughes Goodman LLP April 2012 - Present
Delta Career Education December 2008 - September 2011
Business Technical Services, Inc. March 2007 - October 2008
Davidson and Jones Hotel Corporation December 2001 - January 2007
Xtrasource June 2001 - December 2001
USCO Logistics May 2000 - May 2001
Contract Systems Integration November 1998 - April 2000
DuPont, RTP June 1998 - November 1998
U.S. Army October 1992 - March 1998
Skills
Network maintenance, Active Directory..., PC maintenance and..., Network+ 2010 certified, MCP certified, Network Administration, WSUS, Network+, Business Analysis, System Deployment, Microsoft Certified..., Netbackup, Active Directory, Group Policy, Hardware, Networking, Preventive Maintenance, Servers, System Administration, Technical Support, Training, Troubleshooting, VMware, WAN, Windows, Windows 7, Windows Server, Network Security
Education
ECPI College of Technology 2000 — 2001
AAS, Computer Technology
Aliesha Johnson-West's Xtrasource Experience 1998 - 2002
Job Director, Training & Development at Greater Cleveland Auto Dealers
Industry Automotive
Experience
Greater Cleveland Auto Dealers August 2003 - Present
Xtrasource 1998 - 2002
Education
Kent State University 1995 — 2001
Greater Cleveland Auto Dealers August 2003 - Present
Xtrasource 1998 - 2002
Education
Kent State University 1995 — 2001
Jim Benne's Xtrasource Experience 1999 - 2001
Job Account Manager at BPI Information Systems
Industry Information Technology and Services
Experience
BPI Information Systems 2007 - Present
National Interstate 2003 - 2007
Universal Electronics 2001 - 2003
Xtrasource 1999 - 2001
Skills
Customer Service, Process Improvement, Cisco Technologies, VMware, Managed Services, Networking, Marketing, Microsoft Office, Virtualization, Information Technology, Disaster Recovery, Management, Computer Hardware, Sales, Leadership, Solution Selling, Account Management, Project Management, HP, Team Building
Education
Kent State University 1996 — 2002
Bachelor of Arts (B.A.), Organizational Communications
BPI Information Systems 2007 - Present
National Interstate 2003 - 2007
Universal Electronics 2001 - 2003
Xtrasource 1999 - 2001
Skills
Customer Service, Process Improvement, Cisco Technologies, VMware, Managed Services, Networking, Marketing, Microsoft Office, Virtualization, Information Technology, Disaster Recovery, Management, Computer Hardware, Sales, Leadership, Solution Selling, Account Management, Project Management, HP, Team Building
Education
Kent State University 1996 — 2002
Bachelor of Arts (B.A.), Organizational Communications
Shareese M. Williams's Xtrasource Experience August 1998 - September 2002
Job Credentialing Specialist
Industry Insurance
Experience
Alliance Behavioral Healthcare July 2013 - Present
BCBSNC April 2008 - December 2011
BCBSNC July 2006 - May 2008
BCBSNC March 2005 - July 2006
BCBSNC September 2002 - March 2005
Xtrasource August 1998 - September 2002
Skills
Process Improvement, Software Documentation, Health Insurance, Call Center, HIPAA, Medicare, Insurance, Customer Service, Business Analysis, SDLC, Healthcare, Training, Project Management, Auditing, Visio, Business Process, SharePoint, PeopleSoft, Employee Benefits, Coaching, Call Centers, Quality Assurance, Management, Analysis, Requirements Gathering, Team Leadership, Program Management, System Administration, Policy, Business Process...
Education
Pfeiffer University 2003 — 2005
MHA, Health Administration
St. Augustine's College 1994 — 1998
BA, Communications
Alliance Behavioral Healthcare July 2013 - Present
BCBSNC April 2008 - December 2011
BCBSNC July 2006 - May 2008
BCBSNC March 2005 - July 2006
BCBSNC September 2002 - March 2005
Xtrasource August 1998 - September 2002
Skills
Process Improvement, Software Documentation, Health Insurance, Call Center, HIPAA, Medicare, Insurance, Customer Service, Business Analysis, SDLC, Healthcare, Training, Project Management, Auditing, Visio, Business Process, SharePoint, PeopleSoft, Employee Benefits, Coaching, Call Centers, Quality Assurance, Management, Analysis, Requirements Gathering, Team Leadership, Program Management, System Administration, Policy, Business Process...
Education
Pfeiffer University 2003 — 2005
MHA, Health Administration
St. Augustine's College 1994 — 1998
BA, Communications
Christopher Hemphill's Xtrasource Experience 2001 - 2006
Job Associate Support Analyst at Martin Marietta Materials
Industry Information Technology and Services
Experience
Martin Marietta Materials December 2010 - Present
Smith & Nephew Orthopaedics September 2009 - December 2010
Loadrite, Inc. December 2006 - July 2008
Actronic Technologies / Loadrite 2006 - 2008
Sento 2001 - 2006
Xtrasource 2001 - 2006
Skills
Customer Service, Process Improvement, Team Building, Troubleshooting, Team Leadership, Training, Microsoft Office, Access, Performance Management, Call Center, Software Documentation, Coaching, Windows, Account Management, Outlook
Education
North Carolina State University 1995 — 2001
BS, Technology Education
Martin Marietta Materials December 2010 - Present
Smith & Nephew Orthopaedics September 2009 - December 2010
Loadrite, Inc. December 2006 - July 2008
Actronic Technologies / Loadrite 2006 - 2008
Sento 2001 - 2006
Xtrasource 2001 - 2006
Skills
Customer Service, Process Improvement, Team Building, Troubleshooting, Team Leadership, Training, Microsoft Office, Access, Performance Management, Call Center, Software Documentation, Coaching, Windows, Account Management, Outlook
Education
North Carolina State University 1995 — 2001
BS, Technology Education
Craig Klepper's Xtrasource Experience 1997 - 2001
Job Senior Infrastructure Engineer at Virtual Hold Technology
Industry Information Technology and Services
Experience
Virtual Hold Technology November 2008 - Present
Virtual Hold Technology April 2006 - November 2008
Virtual Hold Technology April 2002 - April 2006
Xtrasource 1997 - 2001
Skills
Avaya, IVR, Call Center, Genesys, Cisco ICM, Aspect ACD, SIP, Microsoft SQL Server, Windows Server, Troubleshooting, VMware, CTI, Cisco Technologies, Contact Centers, Telephony, Operating Systems, Windows, Servers, Virtualization, ACD, Telecommunications, Visio, Call Centers, VoIP, Software Development, Cloud Computing, Routing, IIS, Technical Support, Data Center, Integration, Active Directory, DNS, System Deployment, Microsoft Exchange, Professional Services, Unified Communications, DHCP, Workforce Management, TCP/IP, Network Administration, VPN, IT Management, Windows 7, Enterprise Software, System Administration, Security, Disaster Recovery, Linux, SaaS
Education
Kent State University 1995 — 2004
BS, Geology
Virtual Hold Technology November 2008 - Present
Virtual Hold Technology April 2006 - November 2008
Virtual Hold Technology April 2002 - April 2006
Xtrasource 1997 - 2001
Skills
Avaya, IVR, Call Center, Genesys, Cisco ICM, Aspect ACD, SIP, Microsoft SQL Server, Windows Server, Troubleshooting, VMware, CTI, Cisco Technologies, Contact Centers, Telephony, Operating Systems, Windows, Servers, Virtualization, ACD, Telecommunications, Visio, Call Centers, VoIP, Software Development, Cloud Computing, Routing, IIS, Technical Support, Data Center, Integration, Active Directory, DNS, System Deployment, Microsoft Exchange, Professional Services, Unified Communications, DHCP, Workforce Management, TCP/IP, Network Administration, VPN, IT Management, Windows 7, Enterprise Software, System Administration, Security, Disaster Recovery, Linux, SaaS
Education
Kent State University 1995 — 2004
BS, Geology
Greg Stopka's Xtrasource Experience March 2003 - December 2003
Job Engineer at Novacoast
Industry Information Technology and Services
Experience
Novacoast April 2015 - Present
Randstad at Genworth Financial September 2012 - March 2015
Technisource at Genworth Financial June 2005 - September 2012
Fineline Prototyping December 2003 - March 2006
Xtrasource March 2003 - December 2003
US Navy Reserve 2002 - 2003
Education
Western Governors University 2012 — 2015
Bachelor of Science (BS)
Wake Technical Community College 1998 — 2011
Associates
TechSkills 2007 — 2008
Network+, Linux+
School of Communication Arts 1996 — 1996
Certificate in Computer Art and Animation
East Carolina University 1991 — 1993
Bachelor of Fine Arts (BFA) - incomplete
Western Governors University
Master of Science (M.S.)
Novacoast April 2015 - Present
Randstad at Genworth Financial September 2012 - March 2015
Technisource at Genworth Financial June 2005 - September 2012
Fineline Prototyping December 2003 - March 2006
Xtrasource March 2003 - December 2003
US Navy Reserve 2002 - 2003
Education
Western Governors University 2012 — 2015
Bachelor of Science (BS)
Wake Technical Community College 1998 — 2011
Associates
TechSkills 2007 — 2008
Network+, Linux+
School of Communication Arts 1996 — 1996
Certificate in Computer Art and Animation
East Carolina University 1991 — 1993
Bachelor of Fine Arts (BFA) - incomplete
Western Governors University
Master of Science (M.S.)
Rob Hornyak's Xtrasource Experience 1999 - 2000
Job educator at School District of Hillsborough County
Industry Primary/Secondary Education
Experience
School District of Hillsborough County August 2005 - Present
Allstate 2000 - 2004
XtraSource 1999 - 2000
Skills
Event Planning, Microsoft Office, Microsoft Excel, Customer Service, Project Management, Microsoft Word, PowerPoint, Social Media
Education
Kent State University 1991 — 1996
School District of Hillsborough County August 2005 - Present
Allstate 2000 - 2004
XtraSource 1999 - 2000
Skills
Event Planning, Microsoft Office, Microsoft Excel, Customer Service, Project Management, Microsoft Word, PowerPoint, Social Media
Education
Kent State University 1991 — 1996
Jason Quidley's Xtrasource Experience 2003 - 2003
Job Technical Support Engineer at STS International Inc
Industry Information Technology and Services
Experience
STS International Inc 2012 - Present
Time Warner Cable 2004 - 2012
Randstad 2003 - 2004
Xtrasource 2003 - 2003
Kelly IT Resources 2002 - 2002
CGS 2002 - 2002
Modis 2001 - 2001
OAO Services 1998 - 2001
Tech Resource Group 1997 - 1998
Education
East Carolina University 1990 — 1996
Bachelor of Science (B.S.), Industrial technology/Electronics
STS International Inc 2012 - Present
Time Warner Cable 2004 - 2012
Randstad 2003 - 2004
Xtrasource 2003 - 2003
Kelly IT Resources 2002 - 2002
CGS 2002 - 2002
Modis 2001 - 2001
OAO Services 1998 - 2001
Tech Resource Group 1997 - 1998
Education
East Carolina University 1990 — 1996
Bachelor of Science (B.S.), Industrial technology/Electronics