Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   February 2012 - Present
Canpages  2007 - February 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   1995 - 2001

Skills
Advertising, Advertising Sales, Cold Calling, Customer Acquisition, Digital Marketing, B2B, Digital Media, Digital Strategy, Google Analytics, Google Adwords, Lead Generation, Account Management, Local Search, Marketing Strategy, Mobile Advertising, Mobile Marketing, Multimedia, Online Advertising, Online Marketing, PPC, SEM, SEO, Sales, Sales Management, Sales Presentations, Search Advertising, Social Media Marketing, Social Media, Social Networking, Web Analytics

Education
Capilano University
Business, Management, Marketing, and Related Support Services

Experience
Moneris Solutions  May 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2009 - May 2015
Imprint Plus  2004 - 2009

Skills
Cold Calling, Customer Relations, Customer Service, Negotiation, Closing Skills, Sales, Selling Skills, Customer Acquisition, Advertising, Online Advertising, Lead Generation, Account Management, B2B, Marketing Strategy, Online Marketing, Social Media Marketing, CRM, SEM, Sales Operations, Sales Process

Education
British Columbia Institute of Technology   2007 — 2008
Professional Sales Certification, Professional Sales Program

Simon Fraser University   2000 — 2003
BA, Communication/Business

Carleton University   1999 — 2000
Journalism

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2010 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2009 - October 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2006 - October 2009
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2002 - May 2006

Skills
Sales Management, Strategic Planning, Business Strategy, Driving Results, Online Advertising, Local Search, SEM, SEO, Digital Marketing, Team Leadership, Mobile Marketing, Google Adwords, PPC, Lead Generation, Strategic Thinking, Strategic Leadership, Advertising, Mobile Advertising, Sales Presentations, Sales, Selling, Performance Improvement, Digital Strategy, Analytics, Account Management, Strategy, Mobile Devices, Integrated Marketing

Education
University of San Francisco   2009 — 2010
Master Certificate in Internet Marketing

British Columbia Institute of Technology

Experience
Sally Beauty  February 2015 - Present
Jenny Craig  May 2014 - January 2015
Chase  February 2012 - May 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada   2010 - 2012
Gannett  January 2008 - September 2009
CNHI  May 2007 - January 2008
TRADER Corporation  July 2005 - April 2007

Skills
Hair Cutting, Makeup Artistry, Hair Care, Photo Shoots, Styling, Cosmetology, Hair Extensions, Salons, Makeovers, Waxing, Skin Care, Beauty Industry, Cosmetics, Weddings, Hair Straightening, Updos, Photography, Photoshop, Illustrator, Retail, Merchandising, Art Direction, Advertising, Adobe Creative Suite, Graphic Design, Cuts, InDesign, Keratin Treatment, Art, Color Theory, Spa, Visual Merchandising, Blow Dry, Corrective Color, Razor Cutting, Eyebrow, Acne, Eyelash Extensions, Manicures, Microdermabrasion, Wigs, Pedicures, Chemical Peels, Mannequin Styling, Retail Sales, Fashion Photography, Lifestyle, Sewing, Catalogs, Editorial

Education
Empire Beauty School-Indianapolis   2011 — 2013
Cosmetology, Cosmetology/Cosmetologist, General

Indiana State University   2000 — 2004
Bachelor of Science (BS), Graphic Design

Experience
RE/MAX Advantage Realty  May 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2011 - December 2012
Rainbow Office Equipment Inc.   May 2007 - May 2011
Pitney Bowes Canada  April 2003 - May 2007
IKON Office Solutions  May 1988 - March 2003

Skills
Consultative Sales..., Advertising Sales, Online Advertising, SEM, Customer Retention, Successful Business..., Account Management, Customer Product..., CompTIA Network+, CompTIA A+ Certification, New Business Development, Sales Operations, Advertising, SEO, Sales Presentations, Lead Generation, Selling, Online Marketing, Sales, Investment Properties, Referrals, First Time Home Buyers, Sellers

Education
Sauder School of Business - University of British Columbia   2012 — 2013
Real Estate

Vancouver Community College   1987 — 1988
Computer Electronics Technician, Electronics

British Columbia Institute of Technology / BCIT   1986 — 1987

Langara College   1986 — 1987

Experience
Maison Joseph Battat   November 2014 - Present
Freelance  May 2010 - October 2014
Karv Clothing (Supreme 75 Inc.)   September 2005 - May 2010
Groupe Perron Morin   June 2002 - July 2005
Yellow Pages Group / Groupe Pages Jaunes – Canada   2000 - 2001
Compte Pour Tous   1999 - 2000

Skills
Graphic Design, Image Manipulation, Layout, Logo Design, Posters, Advertising, Fashion, Teamwork, Team Leadership, Time-efficient, Mac, Windows, Photoshop, Illustrator, InDesign, Adobe Acrobat, QuarkXPress, Microsoft Office

Education
College Inter-Dec, Montreal   1996 — 1997
AEC, Graphic Design, Certification in Graphic Design

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   December 2007 - July 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2006 - December 2007
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2005 - June 2006
SuperPages  July 2002 - June 2005
Akhurst Machinery Limited  June 1999 - July 2002

Skills
Marketing Strategy, SEM, Channel Strategy, Marketing Communications, Project Management, Go-to-market Strategy, Business Analysis, Product Development, Teamwork, Key Message Development, Sales Presentations, Social Media Marketing, Mobile Marketing, Online Advertising, Marketing, Online Marketing, Google Adwords, Lead Generation, Digital Marketing, SEO, Advertising, Strategy

Education
British Columbia Institute of Technology   1997 — 1999
Business Diploma, with Honours, Marketing Communications

Simon Fraser University   1991 — 1996
BA, Psychology, English

Experience
Yellow Pages / Pages Jaunes – Canada   November 2011 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2010 - November 2011
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2009 - June 2010
Yellow Pages Group  August 2008 - October 2009
Yellow Pages Group  April 2005 - July 2008
Yellow Pages Group  November 2002 - March 2005
Datastar   November 2000 - February 2002
European Commission  April 1999 - September 2000
World Bank  September 1998 - March 1999

Skills
Product Management, Online Advertising, Strategy, Mobile Devices, Marketing Strategy, Digital Marketing, Online Marketing, Advertising, Business Development, Business Planning, New Business Development, B2B, Marketing, SEO, Cross-functional Team..., Sales Management, Sales, Project Management, Marketing Management, Go-to-market Strategy, Product Marketing, Mobile Marketing, Digital Media, Management, Lead Generation, Competitive Analysis, Product Development, Team Management, SEM, Mergers & Acquisitions, Analytics, Digital Strategy, Customer Acquisition, Social Media Marketing, Mobile Advertising, Business Case, Leadership, E-commerce, PPC, Business Transformation, Sales Strategy, Team Leadership, Mergers, Mobile, Print advertising

Education
Université du Québec à Montréal   1996 — 1998
MBA, International Business

Aix-Marseille Université   1993 — 1996
Licence, BAA, Human Resources

Experience
ADP  February 2013 - Present
Scotia Bank  2010 - February 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   2008 - 2010
RBC Financial Group  July 1987 - July 2008
RBC Royal Bank  2003 - 2008
RBC Royal Bank  January 2001 - February 2002

Skills
Customer Experience, Call Center, Banking, Change Leadership, Sales Management, District Management, International Sales, Retail Banking, Human Resources, Visionary, Strategy Development, Team Motivator, Change Management, Strategic Planning, New Business Development, Strategy, Management, Public Speaking, Contact Centre..., Leadership, Contact Centre Design, International, Call Centers, Sales, Forecasting, Cross-functional Team..., CRM, Performance Management, Customer Service, Product Management, Relationship Management, Contact Centers, Risk Management, Customer Acquisition, Coaching, Operations Management, Business Development, Account Management, Financial Services, Strategic Partnerships, Business Strategy, Customer Satisfaction, Business Process..., Customer Retention, E-commerce, Business Planning, Strategic Thinking, Executive Management, Team Management, Vendor Management

Education
Athabasca University   2002 — 2006
MBA, Executive Leadership

Simon Fraser University   1987 — 1992
Bcom, Marketing, Business

Experience
Republic Services  January 2015 - Present
PepsiCo  July 2014 - January 2015
Superior Auto / SAC Finance   December 2011 - July 2014
Republic Services Inc  August 2011 - January 2012
Consulting Immersive Learning Project   January 2011 - May 2011
Republic Services Inc  June 2010 - August 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2009 - August 2009

Skills
Customer Service, Event Planning, Event Management, Teamwork, College Recruiting, Recruiting, Training, Human Resources, Leadership, Marketing, Strategic Planning, Sales, Sales Management, Cold Calling, Account Management, Advertising, Microsoft Word, Customer Satisfaction, PowerPoint, Interviews, Retail, Management, Time Management, Organizational..., Social Networking, Onboarding, Applicant Tracking..., Microsoft Excel

Education
Ball State University   2007 — 2011
Bachelors, Science; Organizational (Business) Communications

Homestead Highschool   2003 — 2007
Honors Diploma

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2009 - Present

Skills
Google Adwords, Local Search, SEM, SEO, Online Advertising, Digital Marketing, Advertising Sales, Mobile Advertising, Mobile Marketing, Advertising, B2B, B2B Marketing, Building Relationships, Business Excellence, Cold Calling, Conversion Optimization, Customer Acquisition, Digital Media, Digital Strategy, Direct Marketing, Email Marketing, Friendly Personality, Google Analytics, Inspiring People, Interactive Marketing, Landing Page..., Lead Generation, Marketing Strategy, Media Buying, Media Planning, Online Lead Generation, Online Marketing, Operational Excellence, Organic Search, PPC, People-oriented, Sales, Sales Presentations, Search Advertising, Social Media, Social Media Marketing, Social Networking, Web Analytics, Web Marketing

Education
Capilano University   2004 — 2008
Bachelor of Business Administration (BBA), Marketing/Retail Marketing, General, Dean's List

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   December 2013 - Present
BIXI (Public Bike System Company)   August 2012 - December 2013
Universidad de Caldas  April 2008 - June 2012
Independant Consultant (Self-employed)   January 2003 - January 2012

Skills
Security Management, Network Design, Firewalls, Wireless Networking, Server Management, Linux server..., Windows Server 2008, Virtualization, Storage Solutions, Database Administration, Scripting, IDS/IPS, Identity Management, CISM, Hyper-V, XenServer, Fortinet, 3Com, Programming, LDAP, Active Directory, Oracle, Unix, VPN, SCCM, SCVMM, Snort, Squid, Servers, Network Security, Computer Security, Security, Security Audits, Information Security..., COBIT, System Administration, Network Administration, Network Architecture, Linux, IT Management, VMware, Windows Server, Integration, Information Security, MySQL, Linux System...

Education
Universidad Nacional de Colombia   2010 — 2011
System Audit Specialist, Auditing, Compliance, Regulations, IT Audit, Security

Universidad de Caldas   2003 — 2009
system and computer engineer, Information System Management

Experience
CBC/Radio-Canada  March 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2012 - March 2015
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2001 - November 2012
Log to learn communication   September 1999 - September 2000

Skills
SEM, SEO, Google Adwords, Online Marketing, Social Media, Online Advertising, Mobile Marketing, Web Analytics, PPC, Advertising Sales, Google Analytics, Digital Marketing, B2B, Local Search, Marketing Strategy, User Experience, MMR, Banner Ads, Banner Designing, Social Media Marketing, SDD, Advertising, Marketing, Sales, Marketing Communications, Lead Generation, Digital Strategy, Coaching, vente, Business Formation, marketing de performance, Publicité en ligne, Marketing digital, Gestion de compte, Appareils mobiles, Management, Sales Manager, Leadership, New Business Development, Marketing en ligne, Adwords Google, E-commerce, Média numérique, CRM, Stratégie, Ventes, Stratégie marketing, Publicité, Marketing social, BtoB

Education
Bishop's University   1997 — 2000
Bachelor, business

Université de Montréal   1995 — 1997
Certificat, Publicité

Université du Québec à Montréal
Certificat en langues et cultures d'Asie, Langue et littérature chinoises

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2012 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2012 - September 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   February 2012 - May 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2010 - January 2012
Koodya   November 2009 - October 2010
OHSU (OR, USA)   October 2008 - October 2009
University of Geneva (Switzerland)   November 2003 - September 2008
Institute for Infocomm Research (Singapore)   July 2005 - September 2005
Laboratoire Informatique de Grenoble   October 2002 - June 2003
e-Vision   January 2002 - September 2002

Skills
Entrepreneurship, Strategy, Team Leadership, Digital Marketing, Digital Transformation, Start-ups, Information Retrieval, Analytics, Software Engineering, Content Management, SEO, Natural Language..., Business Strategy, Mobile Applications, Web Development, CMS, Mobile Devices, Enterprise Search, Strategic Planning, Ontologies, Solr, Search Engine Technology, Social Media Marketing, Computer Science, Knowledge Management, Team Building, Enterprise Content..., Information Architecture, Taxonomy, Web 2.0, Local Search, Lean Startup, Web Technologies, Categorization, Usability, Enterprise Architecture, Information Technology, Technical Leadership, Semantic Search, Vertical Search, Text Classification, Knowledge Base, Data Architects, Digital Media, Content Strategy, Strategic Management, Social Search, Users Studies, Real-time Marketing, Yield Management

Education
University of Geneva   2003 — 2008
Ph.D., Economic and Social Sciences - Information Systems

Université Joseph Fourier (Grenoble I)   2003 — 2008
Ph.D., Computer Science

Swiss Federal Institute of Technology   2002 — 2003
Postgraduate European Diploma, Management & Technology of Information Systems

Université Joseph Fourier (Grenoble I)   2002 — 2003
Master's, Computer Science - Information Systems

Université de Tunis   1998 — 2002
Bachelor, Computer Science Applied to Management

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   April 2009 - Present
Fairbanks Enterprises Inc.   July 2008 - March 2009
Campus Copy Center   July 2005 - July 2008

Skills
Online Advertising, SEM, Digital Media, Digital Marketing, Mobile Marketing, Digital Strategy, SEO, Advertising Sales, Social Media Marketing, Advertising, PPC, Web Analytics, Online Marketing, Google Adwords, Mobile Advertising, Content Management, Google Analytics, Social Media, Email Marketing

Education
Albright College   2002 — 2005
BA, ART (Concentration in Film/Video)

Daniel Boone Senior High School   1998 — 2001

Experience
Yellow Pages Group  June 2014 - Present
PNI Digital Media Ltd  April 2013 - February 2014
Pattison Outdoor  February 2012 - March 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   March 2011 - February 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2006 - March 2011
Yellow Pages Group (formerly SuperPages)   May 2004 - May 2006
NEWAD Media  June 2003 - May 2004
Canada Trust  January 1991 - May 2004
BCIT Student Association  July 2002 - June 2003
BCIT Student Association  June 2001 - May 2002

Skills
Online Advertising, Account Management, SEM, Social Media Marketing, Social Media, Marketing Strategy, Lead Generation, Advertising, B2B, Digital Marketing, Sales, Google Adwords, Advertising Sales

Education
British Columbia Institute of Technology   2000 — 2002

The University of British Columbia   1995 — 2000
BA, Psychology

Magee

Experience
Cotala Marketing   2007 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 1999 - January 2007

Skills
Photography, Marketing, Graphic Design, Social Media Marketing, Sales, SQL, SEO, SEM, Residential Homes, Real Estate, PHP, Online Marketing, Online Advertising, Mobile Marketing, Marketing Strategy, Management, Event Planning, CMS, Brochures, Advertising, Adobe Creative Suite, AJAX

Education
British Columbia Institute of Technology   1996 — 1997
Desktop Publishing

Simon Fraser University   1994 — 1996
English, Physics, Calculus, Chemistry

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2012 - Present
Bell  September 2007 - October 2011
NATIONAL Public Relations  May 2003 - August 2007

Skills
Media Relations, Strategic Planning, Marketing Strategy, Corporate Communications, Marketing Communications, Strategic Communications, Public Relations, Copywriting, Digital Marketing, Advertising, Internal Communications, Social Media Marketing

Education
Université de Sherbrooke   1992 — 1997
Master, French Language and Literature

Université de Sherbrooke   1992 — 1997
Certificat, en communication; en publicité

Bishop's University   1989 — 1992
Bachelor of Arts (B.A.), French Language and Literature

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2013 - Present
Videotron  September 2012 - December 2012
TechSolCom  2009 - September 2012
CGI  April 2007 - November 2008
ING Canada  October 2003 - March 2007
ING  1998 - 2003
ING Insurance Argentina   1998 - 2003
Nacion AFJP   January 1994 - December 1998
Sonda  1990 - 1994

Skills
SOA, Web Services, ESB, Integration, SOAP, EAI, Business Management, Architecture

Education
Universidad Centro de Altos Estudios en Ciencias Exactas   1987 — 1990

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   July 2011 - Present
CBV Collection Services Ltd  July 2007 - May 2011
CBV COLLECTIONS SERVICES Ltd   July 2007 - May 2011
Euro-Rite Cabinets Ltd.   May 2006 - July 2007
MCGAVIN SPORTS MEDICINE   October 2000 - May 2006

Skills
Employee Relations, Performance Management, Training, Recruiting, Employee Engagement, Coaching, Employment Law, HRIS, Talent Management, Human Resources, Benefits Administration, Personnel Management, Employee Benefits, Labor Relations, Change Management

Education
British Columbia Institute of Technology   2004 — 2006

Notre Dame Regional Secondary   1991 — 1996

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY June 2005
Management Certificate, Human Resources Management

British Columbia Institute of Technology
Senior Management Certificate, Human Resources Management

Experience
Dun and Bradstreet  May 2014 - Present
UBC - An Express Scripts Company  October 2013 - May 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2008 - January 2011
NCO Financial Systems  May 2005 - September 2006

Skills
ASP.NET, ASP.NET AJAX, AJAX, jQuery, VB.NET, C# .NET, Web Services, Windows Services, CSS, HTML, HTML + CSS, HTML/XML, XML, XML Schema, SQL Server, SQL, SQL database design, SQL Tuning, SQL 2008 R2, Microsoft SQL Server, WCF Services, ASP.NET MVC, MVC 2/3, .NET, C#, jQuery UI, XSD, XSLT, IIS, JavaScript, N-tier, ADO.NET, DB2, Databases, SDLC, WCF, Oracle, Agile Methodologies, Visio, Requirements Analysis, Data Warehousing, Software Development, Software Engineering, Software Design, Software Installation, Web Design, Web Development, Website Development, Software Project..., COBOL

Education
Bar-Ilan University   1998 — 2002
Bachelor, Mechanical Engineering

University of Bar Ilan   1998 — 2002
Bachelor of Engineering (B.E.), Mechanical Engineering

Experience
Canadian Blood Services  June 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2012 - January 2013
Shoppers Drug Mart  February 2011 - December 2011
Sears Canada  2006 - 2009
Sears Canada  2003 - 2006
Sears Canada  1998 - 2002

Skills
Change Management, Training, Leadership, Facilitation, Adult Learning, Communication Skills, Needs Analysis, Coaching, Relationship Management, Instructional Design, Consultation Skills, Collaborative Practice, Team Management, Cross-functional..., E-Learning, Teamwork, Team Building, Performance Management, Workshop Facilitation, Brand Development, Employee Training, Adult Education, Staff Development, Training Delivery, Process Improvement, Analysis, Organizational..., Retail

Education
University of Toronto
Certificate in E-Learning- in progress

Brock University
Bachelor of Education (B.Ed), Adult Education

University of Toronto
Bachelor of Arts (BA), English

George Brown College
Fashion Design

Experience
Autotest Solutions Inc.   January 2014 - Present
Abilis Solutions  January 2014 - Present
World Anti-Doping Agency  September 2013 - Present
Expedia, Inc.   July 2013 - August 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   March 2012 - July 2013
TEKsystems (Cigna project - healthcare sector)   May 2010 - March 2012
Positron911 (public safety sector)   January 2009 - May 2010
Strategia (e-commerce)   October 2008 - December 2008
Stelvio  November 2007 - October 2008
Capazoo Ltd.   July 2007 - November 2007

Skills
QuickTest Pro, LoadRunner, Rational Performance..., Rationa Functional..., Java, C#, VBScript, VB.NET, Visual Studio, QTP, Functional Testing, Test Planning, Testing, Quality Center, XML, Test Automation, Software Quality..., Web Applications, Test Cases, Selenium, JIRA, Regression Testing, Performance Testing, Test Management, Manual Testing, Oracle, Unix, Eclipse, TFS, TestComplete, Ranorex, Rational Functional..., Continuous Integration, Subversion, JUnit, HP QTP, HP Quality Center

Education
Bar-Ilan University   2003 — 2005
M.Sc, Financial Math

Bar-Ilan University   2001 — 2003
B.A., Applied Mathematics & Computer Sciences

College Singalovsky   1996 — 1999
Diploma, Electronics and Computer science

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   August 2014 - Present
Royal Treatment PetCare   February 2011 - Present
Pella Windows & Doors  October 2013 - July 2014
Burgham Sales Ltd.   April 2012 - November 2013
Masters 'N DOGS   November 2008 - March 2012
Sleep Country Canada  June 2006 - November 2008
Sitel  January 2003 - July 2006
R.A.P Marketing & Promotions   2002 - 2003

Skills
Sales Management, Direct Sales, Inside Sales, Sales Process, Relationship Development, MS Office Suite, Sales Order Processing, Order Management, POS, B2B, Lead Management, Lead Generation, Pets, Animal Nutrition, Business Networking, Negotiation, Cold Calling, Business Management, Management, Prospection, Outside Sales, Sales, Inventory Management, Time Management, Key Account Development, Business Planning, Sales Operations, Customer Service, Sales Presentations, Key Account Management, Forecasting, Marketing, New Business Development, Marketing Strategy, Market Planning, Product Marketing, Small Business, Social Media Marketing, Advertising, Online Advertising, Online Marketing

Education
Algonquin College of Applied Arts and Technology   2008 — 2010
Small And Medium Enterprise Management, Business

Experience
ASM Entertainment International   May 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2012 - May 2013
Move, Inc  June 2008 - June 2011
Spider Web Media Ltd.   January 2002 - March 2008

Skills
Marketing, Sales, Selling, Sellers, First Time Home Buyers, Relocation, Real Estate, Listings, Buyer Representation, Investors, Investment Properties, Customer Service, Condos, Luxury, Residential Homes, Training, Real Estate Transactions, Foreclosures, Negotiation, Property Management, Online Marketing, Management, Entrepreneurship, Marketing Strategy, Advertising, Contract Negotiation, Social Media Marketing, Email Marketing, Lead Generation, Digital Marketing

Education
Sauder School of Business   2010 — 2011
Real Estate Licensing, Real Estate

British Columbia Institute of Technology   2000 — 2002
Northwest Digital E-Commerce Program, E-Commerce

Experience
BCRTC  August 2015 - Present
Flavelle Sawmill   April 2014 - August 2015
AllegisTalent2 for HSBC   October 2013 - January 2014
Manpower Vancouver   January 2012 - August 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2011 - November 2011
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2011 - June 2011
The Personnel Department  February 2010 - March 2011
Superior Energy  November 2008 - February 2010

Skills
Full Cycle Recruitment, Headhunting, Interviewing, New Business Development, Cold Calling, Sales Presentations, Administration, Phone Sales, Hunting, Facebook, Google, LinkedIn, Social Networking, Recruiting, Temporary Staffing, Interviews, Employee Relations, Sourcing, Human Resources, Permanent Placement, Time Management, Talent Acquisition, Management, Temporary Placement, Personnel Management, Job Descriptions, Internet Recruiting, Business Development, Onboarding, CRM, Hiring, Technical Recruiting, Contract Recruitment, New Hire Orientations, Screening, Screening Resumes, HRIS, Applicant Tracking..., Resume Writing, Performance Management, Employee Engagement, Taleo, PeopleSoft

Education
British Columbia Institute of Technology   2008 — 2009
Certificate - Human Resource Management, Human Resources

Simon Fraser University   2002 — 2008
Bachelors, Sociology

Experience
BITFLEX INC   June 2015 - Present
Wirkn   August 2014 - June 2015
MasterCard  September 2013 - August 2014
MasterCard WorldWide Canada   February 2012 - September 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2011 - February 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2010 - September 2011
Bank of America  June 2008 - June 2010
Dell  March 2007 - June 2008
Corel Corporation  May 2005 - February 2007
Corel Corporation  September 2001 - May 2005

Skills
Digital Marketing, Strategic Planning, Team Management, Ambassador of fun, Change Management, Integrated marketing, Leadership, Customer Experience, Project Planning, Product Management, Customer Acquisition, Affiliate Marketing, SEM/SEO, Social Media Marketing, Revenue and Performance..., Integrated Marketing, Fun, E-commerce, Analysis, Budgets, Analytics, Business Development, Direct Marketing, Online Marketing, Management

Education
Algonquin College of Applied Arts and Technology   1997 — 2003
Business Administration Major in Human Resource Management, Business Administration and Management, General

AY Jackson   1992 — 1996

Experience
Fab Solutions, Freelance and Business Solutions   November 2012 - September 2014
Cedar White Bradley Consulting, Intellectual Property   August 2011 - July 2012
Emirates Steel Industries   March 2010 - July 2011
AECOM  June 2008 - October 2009
Higher Colleges of Technology, ADWC, Abu Dhabi, UAE   January 2007 - February 2008
Yellow Pages Group / Groupe Pages Jaunes – Canada   April 1997 - January 2007
Airdrie Productions, Airdrie, Alberta, Canada   January 2002 - November 2006

Skills
Copywriting, People Management, Social Media, Professional..., Training & Development, Staff Supervision, Graphic Design, Problem Solving, Project Execution, Art Administration and..., Photography, Photoshop, Philanthropy, Volunteer Management, Art Direction, Corporate Communications, Corporate Branding, Corporate Events, Social Media Marketing, Event Management, Project Management, Public Relations, Management, Museology, Negotiation, Employee Training, Budgets, Project Planning, Teamwork, Time Management, Customer Service, Strategic Planning, Team Leadership, Training, Interviews, CRM, Human Resources, Recruiting, Marketing, Business Development, Market Research, Advertising, Team Building, Administration, Performance Management

Education
Athabasca University   2010 — 2016
Bachelor of Professional Arts, Communications

Sir Sandford Fleming College   1990 — 1993
Art Administration, Museology, Exhibit Design, Education Programming

Sir Sandford Fleming College   1990 — 1992
Electrical/Electronic Audio Visual Graphic Communiations, Communications, Graphic Design, Media Relations, Film and Photography, Public Relations, Marketing

Sir Sandford Fleming College   1990 — 1991
Electrical Electronic Telephone Systems Technician Diploma, Telephony, Communication Systems

Sir Sandford Fleming College   1989 — 1990
Electrical/Electronic Microcomputer Technician Diploma, Computer Technology

Experience
Yellow Pages / Pages Jaunes – Canada   December 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2012 - December 2014
FLT Connections- Bell Mobility   July 2011 - May 2012
Bell Canada  February 2005 - June 2011

Skills
Strengthening Client..., Canvassing, Sales Presentations, Digital Marketing, Online Marketing, Sales Process, Business Development, Business Analysis, Sales Management..., Telecommunications, Account Management, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Marketing, New Business Development, Retail, Sales, Sales Management, Sales Operations, Team Leadership

Education
British Columbia Institute of Technology
Diploma, Marketing Management- Professional Sales

British Columbia Institute of Technology / BCIT
Certificate, Management

British Columbia Institute of Technology / BCIT
Certificate, Senior Management

Experience
Coldwell Banker Residential Brokerage  March 2015 - Present
M S International, Inc.   July 2012 - March 2014
ellyB Events   March 2012 - July 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2010 - December 2011
ACCT division of the Pennsylvania SPCA   February 2008 - November 2010
Target  May 2007 - February 2008
Lord & Taylor  April 2006 - December 2007

Skills
Excel, PowerPoint, Outlook, Internet, Twitter, Facebook, MySpace, Makeup Application, Microsoft Word, Microsoft Excel, Social Networking, Retail, Leadership, Makeup Artistry, Editing, Fundraising, YouTube, Event Management, Project Planning, Photography, Social Media Marketing, Event Planning, Teamwork, Fashion, Public Speaking, Marketing Strategy, Management, Customer Service, Entertainment, InDesign, Recruiting, Blogging, Social Media, Sales, Media Relations, Newsletters, Advertising, Market Research, Email Marketing, Creative Writing, Training, Data Entry, Press Releases, Online Marketing, Photoshop, Public Relations, Publicity, Web Design, Copywriting, Online Advertising

Education
Peirce College   2009 — 2011
Associates, Business Administration, Marketing, 3.2

Empire Beauty School-Philadelphia Chestnut St   2005 — 2006
Cosmetology

Experience
HNTB  August 2015 - Present
Brad Huff   April 2010 - Present
HNTB  March 2014 - July 2015
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2011 - February 2014
Development Concepts, Inc.   May 2008 - October 2010
Development Concepts, Inc  May 2007 - August 2007

Skills
Urban Planning, Urban Design, Transportation Planning, Complete Streets, Station Area Planning, Site Planning, Urban Redevelopment, Demographic & Economic..., Adobe Creative Suite, Web Design, Graphic Design, WordPress, SketchUp, GIS, Logo Design, HTML, CSS, jQuery, Responsive Web Design, 3D Modeling, SASS

Education
Ball State University   2004 — 2008
Bachelor of Urban Planning and Development

Experience
Kit and Ace  June 2015 - August 2015
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2011 - November 2014
The iKonic Design   January 2011 - July 2014
Volkswagen  2008 - 2009
Platinum marine services   2007 - 2007

Skills
Digital Marketing, Online Advertising, Social Media Marketing, Online Marketing, Leadership, Management, Advertising, Entrepreneurship, E-commerce, Real Estate, General Contracting, Real Estate Transactions, WordPress, Graphic Design, Website Development, Social Media, Photography, Fashion Buying, CSS, Marketing Communications, Art, Marketing, Web Design, Art Direction, Logo Design, Public Relations, Google Analytics, SEO, Blogging, English, Product Management, Marketing Strategy, Email Marketing

Education
HEC Montréal

La Cité Collégiale   2005 — 2007
Electronic Journalism

British Columbia Institute of Technology
Certificate, Construction Operations

Experience
McGill University  September 2012 - Present
City of Westmount  August 2011 - August 2012
City of Westmount  May 2011 - August 2011
Second Cup  2006 - 2011
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2008 - August 2008
Hillsdale Golf & Country Club   2004 - 2005

Skills
AutoCAD, Customer Service, Building Codes, Microsoft Office, Zoning, Construction Safety, Permit Applications, InDesign, 3D Studio Max, Photoshop, Research, Construction Drawings, Scheduling

Education
British Columbia Institute of Technology   2014 — 2021
Bachelor of Technology (B.Tech.), Technology Management

Vanier College   2008 — 2012
DEC, Architectural Technology

Concordia University   2006 — 2008
Art History

Dawson College   2003 — 2005
DEC, Art & Culture

Experience
STANLEY Security  May 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2011 - May 2015
Yellow Pages Group / Groupe Pages Jaunes Canada   June 2011 - October 2011
HP Products  March 2011 - June 2011
Carmel Health and Living   March 2009 - March 2011
Harrison College  2008 - 2010
HCR ManorCare  March 2008 - March 2009
Pitney Bowes PSI Presort Services   April 2006 - March 2008
STAR Financial Bank  2004 - 2006
Mutual Federal Savings Bank  2002 - 2004

Skills
Employee Relations, Recruiting, Human Resources, Onboarding, Interviews, Employee Benefits, Payroll, FMLA, Training, Personnel Management, Labor Relations, Leadership, Performance Management, Employee Engagement, Coaching, Talent Acquisition, Talent Management, HRIS, Employment Law, Organizational..., Exceptional People..., Operational Excellence, Helping Others Succeed, Customer Service, Friendly Personality, Organization, New Hire Orientations, HR Policies, Benefits Administration, Sourcing, Management, Building Relationships, Strategy, Change Management, Team Building

Education
Anderson University   2004 — 2006
MBA, Business Admin

Ball State University   1997 — 2001
BS, human resources

Experience
Novamen Inc.   October 2014 - Present
Junewarren-Nickles Energy Group  June 2012 - September 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada   October 2011 - May 2012
Yellowpages Group   October 2011 - May 2012
Ensign Canadian Drilling   July 2009 - October 2011
Bates Oil/Equipment Calgary Alberta   February 2007 - January 2009
Bell Wireless Business Solutions   November 2003 - January 2007
Mobil Oil Nigeria Plc   September 2000 - October 2003

Skills
Excellent Customer..., Advertising Consultant, Drilling, Oil and Gas, New Business Development, Sales Presentations, Cold Calling, Marketing Strategy, Sales Management, Advertising, Account Management, Marketing Communications, Social Networking, Marketing Management, Budgets, Project Planning, Team Leadership, Marketing, Negotiation, Social Media, B2B, Public Speaking, Technical Recruiting, Mobile Advertising, Sales Operations, Customer Service, Drilling, Management, Sales, Sales Process, Selling, Petroleum, Oil & Gas, Business Development, Procurement

Education
Ashworth College   2012 — 2014
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, 4.00

Southern Alberta Institute of Technology   2008 — 2009
Certtificate, Oil & Gas Production Accounting

Academy of Learning   2003 — 2004
Diploma, Business Administration and Management, General

Petroleum Training Institute, Effurun. Delta State Nigeria   1995 — 1999
Bachelor's degree, Petroleum Marketing Technology

Federal Polytechnic Bauchi   1990 — 1993
Diploma, Mechanical Engineering

Notre Dame college

Experience
Business Media Group Inc.   July 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   July 2012 - July 2013
WXIN TV  April 2005 - August 2012

Skills
Video Editing, Web Design, Web Development, Graphics, Writing, Final Cut Pro, Flash, Photoshop, Illustrator, Premiere, Graphic Design, Advertising, Editing, Television, WordPress, CSS

Education
International Academy of Design and Technology-Online   2011 — 2012
Associate of Science, Web Design and Development

Benedictine University   1999 — 2004
Bachelor of Arts, Communications

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2013 - Present
Clio - Legal Practice Management Software  June 2011 - June 2013
Pepsi Bottling Group  May 2009 - February 2011
Sophos  April 2010 - May 2010
BCITMA  September 2009 - May 2010
Moving Media Group   2010 - 2010

Skills
Marketing Strategy, Social Media Marketing, Marketing, Social Media, Salesforce.com, Cold Calling, Account Management, Customer Service, Sales, Strategic Planning, Market Research, Event Planning, Sales Process, Leadership, Marketing Communications, New Business Development, Presentations, Public Speaking, Sales Operations, Management

Education
British Columbia Institute of Technology / BCIT   2008 — 2010
Marketing Management - Professional Sales

Experience
School of Science at IUPUI  September 2014 - Present
Angie's List  March 2012 - December 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   July 2011 - January 2012
iRely  November 2009 - May 2011
CareerBuilder.com  May 2008 - August 2008
Butler University  May 2005 - November 2006

Skills
Marketing, Graphic Design, B2B, Email Marketing, Marketing Communications

Education
Butler University   2004 — 2008
B.A. Media Arts, Electronic Journalism and Communications

Experience
Kaiser Permanente  January 2015 - Present
Kaiser Permanente  September 2011 - Present
Kaiser Permanente  November 2010 - October 2011
Yell Adworks  March 2010 - July 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 2009 - March 2010
Vintage Tub and Bath   September 2007 - August 2009
Harleysville Insurance  November 2008 - April 2009

Skills
Customer Service, Marketing, Microsoft Office, Social Media Marketing, Social Media, Microsoft Excel, PowerPoint, SEO

Education
Bloomsburg University of Pennsylvania   2004 — 2008
Bachelor, Business Administration, Marketing

Experience
Health Advocate  July 2015 - Present
Annodyne, Inc.   June 2013 - February 2015
Annodyne, Inc.   April 2012 - June 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   August 2010 - March 2012
DMW Direct  June 2008 - December 2008
Strata Company  September 2007 - March 2008
MediMedia USA  February 2007 - September 2007
Advertising Specialty Institute  April 1999 - February 2007

Skills
Marketing, Project Management, Account Management, Digital Marketing, Direct Mail, Direct Marketing, Advertising, Online Advertising, Time Management, Traffic Managers, Timelines, Email Marketing, Interactive Marketing, Digital Strategy, SEM, Print Advertising, Integrated Marketing, Mobile Marketing, Social Media Marketing, Lead Generation

Education
Bucks County Community College   1997 — 1999
Business Administration and Management, General

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2008 - November 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2008 - January 2010
Michael Page  2008 - 2008
Neo Advertising   2007 - 2008

Education
Brock University   2002 — 2006
BBA, Human Resources

Experience
Ballistic Arts Media Studios inc.  2014 - Present
Pixel Programmer   May 2010 - Present
Dominion Lending Centres  February 2011 - May 2013
Massive Media Inc.  2013 - 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2010 - January 2011
Kaboom Social Gaming   March 2010 - May 2010

Skills
Wordpress, PHP, HTML, Photoshop, Web Design, jQuery, ActionScript, JavaScript, Front-end Development, CSS, Web Development, XHTML, WordPress, User Experience, User Interface Design, Adobe Creative Suite, Interaction Design, HTML 5, Graphic Design

Education
Capilano University   2008 — 2010
Diploma, Interactive Design

Experience
LikiSoft Stores inc.   January 2015 - April 2015
Home  January 2014 - January 2015
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2011 - January 2014
Vidéotron  May 2010 - November 2011
Orange  September 2008 - May 2010
Orange / Goa   July 2006 - September 2008
Goa  April 2005 - June 2006
Wanadoo  May 2002 - April 2005
Wanadoo Editions   May 2000 - April 2002
L'Argus de L'Audiovisuel   January 1994 - April 2000

Skills
Online Gaming, Online Marketing, Online Advertising, Mobile Devices, Content Management, Product Management, Team Management, Video Games, E-commerce, Advertising, Digital Media, Web Marketing, Social Media, Web 2.0, Community Management, Monetization, Digital Marketing, User Experience, Email Marketing, French, User Interface Design, CRM, Social Media Marketing, Web Analytics, Digital Strategy, Mobile Marketing, SEO, SEM, Mobile Applications, Marketing Management, Content Strategy, Web Project Management, Strategic Partnerships, Google Analytics, Mobile Internet, Product Marketing, New Media, Interactive Marketing, Affiliate Marketing

Education
CELSA   1999 — 2000
DESS, Multimedia Product Manager

Ecole des hautes Etudes en Sciences sociales   1993 — 1994
DEA, History (American Studies)

University of Paris I: Panthéon-Sorbonne   1992 — 1993
Maitrise, History (American Studies)

University of Paris I: Panthéon-Sorbonne   1988 — 1992
Licence, History

Experience
Pacific Blue Cross  June 2012 - Present
Navigata Communications  July 2011 - August 2011
Yellow Pages Group / Groupe Pages Jaunes – Canada   March 2011 - July 2011
School Specialty Canada   January 2011 - March 2011
eBay Inc.  January 2006 - August 2009
eBay Inc.  2004 - 2006
Navigata Communications  2000 - 2003
Navigata Communications  1998 - 2000
Navigata Communications  1995 - 1998
Westel Telecommunications   1991 - 1995

Skills
Analysis, Business Analysis, Business Process..., CRM, Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Human Resources, Integration, Leadership, Management, Performance Management, Policy, Process Improvement, Program Management, Project Management, Quality Assurance, Recruiting, Sales, Start-ups, Strategic Planning, Strategy, Team Building, Team Leadership, Telecommunications, Training, Vendor Management

Education
British Columbia Institute of Technology   1998 — 2001
Marketing Management - Customer Service Option

Vancouver Community College   1992 — 1994
Telecommunications Management

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   July 2013 - Present
Thomson Video Networks  November 2011 - April 2013
Avisto   July 2007 - April 2013
Technicolor  November 2008 - November 2011
NXP Semiconductors  July 2007 - November 2008
Atos Origin Integration   March 2006 - June 2007
Abase   January 2005 - March 2006

Skills
Linux, Subversion, PHP, JavaScript, Scrum, Bash, Apache, Git, Software Development, CSS, Debian, Agile Methodologies, jQuery, Web Applications, MySQL, RHEL, RedHat, Integration, Amazon Web Services..., Continuous Integration, Shell Scripting, Unix, Python, Java, Perl, Red Hat, PostgreSQL, Software Engineering, AJAX, Linux System..., NIS, Architecture, Tomcat, SOAP, Open Source, System Administration, Samba, RightScale, Cloud Computing, Backup, Amazon EC2, Amazon S3, Netbackup, Hudson, Jenkins, CMake, Mind Mapping, Test Driven Development

Education
IFSIC de Rennes   2003 — 2004
Master's degree

Université de Metz   2001 — 2003
Master of Science (MS)

Université de Metz   1998 — 2001
Bachelor of Science (BS)

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   February 2012 - Present
London Drugs  May 1986 - September 2009

Education
British Columbia Institute of Technology

Experience
Icod  September 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   December 2013 - September 2014
Thevco  November 2010 - November 2013
ICongo  2010 - 2010
check Check   2007 - 2008
Brasil Telecom  2006 - 2007
Brasil Telecom  2006 - 2007
Foton   2001 - 2002

Skills
Struts, RUP, C++, Software Engineering, Windows, Java, UML, Scrum, Software Development, JPA, Agile Methodologies, Microsoft SQL Server, Project Management, Object Oriented Design, Design Patterns, Hibernate, JSF, Linux, PMBOK, Eclipse

Education
Universidade Federal da Paraíba   1995 — 2000
Bac, Computer Science

Experience
Boeing Canada — AeroInfo  July 2013 - Present
VP Information Solution Inc   December 1995 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   August 2011 - June 2013
Fortis BC, former Terasen Gas   December 2010 - August 2011
Amazon.com  April 2010 - May 2010
TELUS  2008 - 2009
TELUS  2008 - 2009
TELUS Communications  2008 - 2009
Dynegent   2007 - 2007
Dynegent Technologies Inc.   2007 - 2007

Skills
SOA, Java, Agile Methodologies, Software Development, Java Enterprise Edition, SDLC, AJAX, XML, Web Services, Web Applications, Tomcat, Software Design, Ant, JUnit, Spring

Education
British Columbia Institute of Technology
4GL, Database

Odessa National 'I.I. Mecnikov' University
Bch, Linguistics, French-German philology

Odessa State Polytechnic University
MS, mechanics, machine tools, computing ..

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   2008 - Present
Volt Information Sciences  September 1988 - August 2008

Skills
Account Management, Team Leadership, Online Advertising, Project Management, New Business Development, SEM, Microsoft Office, Digital Marketing, Change Management, Production Support, Business Planning, Content Management, Advertising, Online Marketing, SEO, Management

Education
Butler University   1984 — 1988
BA, Management Information Systems

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   September 2011 - Present
·Ball State's Ball Bearings Magazine   November 2009 - May 2011
·Reader's Digest Children's Publishing   June 2010 - August 2010

Skills
Graphic Design, Research, Interaction Design, Web Design, InDesign, Photoshop, Illustrator, Creative Writing, Editing, Journalism, Social Media, Facebook, Adobe Creative Suite, Layout, WordPress

Education
Ball State University   2007 — 2011
Bachelor of Arts, Journalism (graphics)

Academy of Art University
Master of Fine Arts (M.F.A.), Web Design and New Media

Experience
411.ca  June 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2009 - May 2014
Yellow Pages / Pages Jaunes – Canada   May 2005 - May 2009
Yellow Pages / Pages Jaunes – Canada   2002 - April 2005
Bell Acti-Media (Yellow Pages Group)   September 1999 - 2002
Tele-Direct Atlantic (Yellow Pages Group)   October 1998 - August 1999
Tele-Direct Services (Yellow Pages Group)   March 1996 - September 1998
Tele-Direct Publications (Yellow Pages Group)   November 1992 - February 1996
Tele-Direct Publications (Yellow Pages Group)   November 1991 - October 1992
Tele-Direct Publications (Yellow Pages Group)   May 1990 - October 1991

Skills
Online Advertising, Marketing Strategy, Operations Management, Leadership, New Business Development, Management, CRM, Strategic Planning, Project Management, Sales and Marketing, Mobile Marketing, Start-ups, Analytics, Coaching, Account Management, SEO, SEM, Contract Negotiation, Sales, Digital Marketing, Advertising Sales

Education
Cambrian College
Bilingual Marketing Diploma - Honours

Rayside Secondary School

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   March 2010 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   April 2009 - February 2010
Volt Information Sciences  September 2007 - March 2009

Skills
Online Advertising, SEM, SEO, Advertising, Social Media Marketing, Digital Media, Digital Marketing, Social Media, Email Marketing, Online Marketing, Content Management, Google Adwords, Publishing, Adobe Acrobat, Team Leadership, PPC, Microsoft Office, Management, Coaching, Microsoft Excel, Digital Strategy, Copywriting, Customer Service

Education
Ball State University   2002 — 2007
BA, English

Experience
Pukka Headwear  September 2014 - Present
Clowers Design   2008 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   November 2010 - August 2013
Pulsar Games   2007 - 2009

Skills
Logo Design, Graphic Design, Brochures, Posters, Corporate Identity, InDesign, Graphics, Typography, Invitations, Business Cards, Layout, Illustration, Art Direction, Flyers, Flash, Adobe Acrobat, Adobe CS6 Photoshop, Adobe CS6 Illustrator, Adobe CS6 InDesign, Acrobat 9 Pro, Dreamweaver, Digital Photography

Education
Art Institute of Pittsburgh
Associate's Degree, Graphic Design

Ball State University   1991 — 1998
Bachelor of Fine Arts (BFA), Drawing

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   June 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   January 2010 - January 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   April 2002 - December 2010
PageNet  December 1999 - March 2002

Skills
Consultative Selling, SEM, Google Adwords, Advertising Sales, Online Advertising, PPC, SEO, Online Marketing, Advertising, Lead Generation, Customer Service, B2B, Mobile Marketing, Account Management, Local Search, Marketing Communications, Mobile Advertising, Online Lead Generation, Customer Acquisition, Sales, Google Analytics, Search Advertising, Web Analytics, Digital Marketing, Sales Presentations, B2B Marketing, Marketing Management, Sales Process, Trade Shows, Organic Search, Mobile Devices, Local Advertising, Selling, Digital Media, Social Media Marketing, Email Marketing, CRM, Sales Management, Salesforce.com, Digital Strategy, Marketing, Customer Retention, Marketing Strategy

Education
British Columbia Institute of Technology   2000 — 2004
Management Certificate, Marketing Communications

Experience
SCHOOL DISTRICT #46   November 1998 - Present
The Coast News   January 1986 - September 1996
Yellow Pages Group / Groupe Pages Jaunes – Canada   May 1980 - January 1985

Skills
Administrative Support, Word, Microsoft Office, Outlook, Editing, PowerPoint, Writing, Excel, Social Media, Data Entry, Event Planning, Customer Service, Blogging, Facebook, Typing, Research, Photoshop, Calendars, Spreadsheets, Newsletters, Event Management, Proofreading, Copy Editing, Higher Education, Administration, Spanish, Administrative..., Microsoft Word

Education
British Columbia Institute of Technology

Simon Fraser University

Experience
Dominion Dealer Solutions  March 2013 - Present
Financial Strategies  March 2012 - March 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada   February 2011 - March 2012
Financial Strategies  August 2009 - February 2011
Crowe Horwath LLP  July 2008 - August 2009

Skills
PowerPoint, Editing, Proofreading, English, English Literature, Print, Books

Education
Ball State University   2002 — 2006
BA, English Literature

Experience
Flex-Pay Payroll Services   October 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada   February 2013 - October 2015
Paychex  March 2005 - July 2012
Paychex  January 2002 - March 2004
Paychex  March 2000 - January 2002
Paychex  June 1998 - March 2000
Paychex  August 1997 - June 1998
Paychex  June 1995 - August 1997
UPS  September 1988 - May 1995

Skills
General Operations, Recruiting, Audit Compliance, Facility Management, A3 Thinking, Full P&L Responsibility, Budgeting, HR Policies, Expense Management, Revenue Enhancement, Leadership Development, Situational Leadership, Problem Analysis, Budgets, Facilities Management, Leadership, Payroll, Sales, P&L Management, Process Improvement

Education
Bowling Green State University
Bachelor of Science (BS), Business Administration, Management and Operations

Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada   2011 - 2013
Arcadia University  2007 - 2008

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook

Education
Arcadia University
History

Montgomery County Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies