Experience
Fiserv  September 2014 - Present
YP (formerly AT&T Advertising Solutions)   December 2009 - December 2013
AT&T Advertising Solutions  January 2007 - December 2009
Electronic Data Systems (Outsourced from and in support of BellSouth Advertising & Publishing)   June 2000 - January 2007
Carestream Dental (formerly PracticeWorks and Ortho Management Systems)   September 1994 - June 2000

Skills
CISCO network device..., LAN and WAN expertise, Network maintenance, Systems analysis, Informix and Oracle..., Data management, Linux and Unix expertise, Database design, Wireless, Vendor Management, Integration, Telecommunications, Call Centers, Team Building, Data Center, Business Analysis, Program Management, Requirements Analysis, Visio, Disaster Recovery, Software Project..., Cross-functional Team..., System Deployment, SDLC, Agile Methodologies, SharePoint, Product Management, Process Improvement, Enterprise Architecture, PMP, Unix, Data Management, Systems Analysis, Database Design, IT Management, Network Administration, Databases, Business Intelligence

Education
Georgia State University   1995 — 1999
Bachelor of Business Administration (BBA), Computer Information Systems

Experience
YP - formerly AT&T Advertising Solutions  May 2011 - June 2013
AT&T Advertising Solutions  May 2010 - May 2011
AT&T Advertising Solutions  October 2008 - May 2010
AT&T Advertising Solutions  June 2004 - October 2008
AT&T Advertising Solutions  April 2000 - June 2004
AT&T Advertising Solutions  October 1998 - April 2000
AT&T Advertising Solutions  January 1998 - October 1998
Florence Crittenton Services of Orange County   January 1997 - January 1998
Florence Crittenton Services of Orange County   June 1995 - January 1997

Skills
Process Improvement, Training and Development, Project Coordination, Strategic Planning, Customer Service, Public Speaking, Salesforce.com, Team Building, Online Advertising, Social Media, Adobe Creative Suite, Microsoft Office, Leadership, Web Design, Vendor Management, Management, Account Management, Team Leadership, Marketing, Advertising, Training, Customer Satisfaction, Program Management, SEO, Employee Motivation, Policy and Procedure..., Operations Management, Operational Analysis, Performance Management, Operational Process..., Problem Resolution, Cycle Time Reduction, Production Management, Product Fulfillment, Process Flow..., Quality Control, Lean Management, Gap Analysis, Root Cause Analysis, Human Resources, Training Needs Analysis, Instructional Design, Interviews, Trend Analysis, Forecasting, Sales Operations, Production Managment, Order Fulfillment, Problem Solving

Education
California State University-Fullerton   1994 — 1996
Bachelor of Arts (B.A.), Psychology

Allan Hancock College   1991 — 1993
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Fullerton College   1996 — 1997
Associate of Arts (AA), Advertising Design

Experience
Townsquare Interactive  August 2014 - Present
YP, Formerly AT&T Advertising Solutions   November 2007 - August 2014
JPMorgan Chase  June 2006 - September 2007
Mortgage Specialists   May 1999 - June 2006

Skills
Self-motivated Team..., Successful track record, Enthusiast, Telephone Sales, Business to Business..., Building Relationships, Self Confident, Goal-driven leader, Solution Orientated, Highly versatile, Dedicated Professional, World Class Customer..., Analytical Skills, Yahoo Search Marketing, Google Adwords..., Spanish-speaking, Persuasive Presentations, Digital Marketing, Online Advertising, Search Advertising, Organic Search, Print Ads, Mortgage Banking, Residential Mortgages, People-oriented, B2B, SEM, Direct Marketing, Advertising, Sales, Telemarketing, Online Marketing, Account Management, Social Media Marketing, Cold Calling, Mobile Marketing, SEO

Education
Michigan State University   1993 — 1997
"Bachelor Of Arts", Criminal Justice/Law Enforcement Administration

Grand Blanc High School   1989 — 1993
College Preperatory

Experience
Motionloft  August 2015 - Present
Demandforce  August 2014 - August 2015
OnwardClick Ad Network and XML Exchange   June 2014 - August 2014
YP, formerly AT&T Advertising Solutions   January 2011 - April 2014
AT&T Mobility  June 1997 - December 2010
United BanCard Services   March 1996 - May 1997

Skills
Sales, Customer Retention, Sales Management, Account Management, New Business Development, Management, Sales Operations, Direct Sales, Sales Process, Marketing, SaaS, Salesforce.com, Customer Experience, Mobile Devices, Cold Calling, Solution Selling, Selling, Contract Negotiation, CRM, Strategic Planning, Training, Social Media, B2B, Customer Satisfaction, Telecommunications, Wireless, Strategic Partnerships, Team Building, Strategy, Business Development, Analytics, Leadership, Business Strategy, Employee Training, Hiring Employees, Bilingual, Key Account Management, SEO, SEM, Employee Benefits, Brand Management, Leadership Development, Coaching Staff, Strategic Communications, Recruiting, Team Management, Coaching, Analysis, Enterprise Software, Start-ups

Education
University of Iowa
Psychology

Experience
Premier Pharmacy Services  June 2014 - July 2014
Target  May 2014 - June 2014
YP (formerly AT&T Advertising Solutions)   October 2000 - April 2013

Skills
CA State License #140719, CPhT Cert. #10081477, HIPAA certified, CareFusion Trained, Trade & Generic Names, Pharm. Calculations, Pharmacology, Abbreviations, Transcription, Filling Prescriptions, Unit Dose Packaging, Medical Terminology, Drug Classifications, Pharmacy Law, MS Word, Excel, Outlook, IVs/Aseptic Technique, Nonsterile Compounding, Photoshop, Illustrator, Photo Retouching, Color Correction, Proofreading, Copy Editing/Writing, Retail Experience, Customer Service, Shift Manager, Buyer Experience, Healthcare, Pharmacy, Microsoft Excel, Microsoft Word, Microsoft Office, Retail, Customer Relations, Copywriting, Graphics, Web Design, Advertising, Typography, Adobe Creative Suite, Logo Design, Layout, Scanning, Data Entry

Education
American Career College, Anaheim   2013 — 2014
Pharmacy Technician, 4.0 average

California State University-San Bernardino
Bachelor of Arts (BA), Art, Graphic Design

Experience
AppleCare Medical Management  September 2015 - Present
Housecall Doctors Medical Group   October 2014 - September 2015
Monox Billing Service   July 2014 - August 2014
YP, formerly AT&T Advertising Solutions   May 2001 - July 2013
FCJK   May 2000 - May 2001
H.R., Inc   January 1998 - January 2000

Skills
Customer Service, Data Entry, ICD-9, Invoicing, Healthcare, Account Management, HIPAA, Microsoft Excel, Leadership, Medical Terminology, Interviews, Recruiting, •Organization &..., •Microsoft Office –..., •Medi-Soft, •Medical Terminology, CMS-1500, Advertising, •Typing 70 wpm, CPT, ICD-9, HCPCS, HIPAA Compliance, Scheduling, ICD-10, EHR, Medical Coding, ECW

Education
Summit College   2013 — 2014
Certificate, Medical Billing and Coding

Cardinal Stritch University   2000 — 2001
Business Management

Experience
Skyline Home Loans NMLS# 12072   December 2013 - Present
iHomeLending.com   November 2012 - Present
YP, formerly AT&T Advertising Solutions   November 2011 - June 2013
Kondaur Capital Corporation  May 2009 - November 2011
Millennia Mortgage Corp   November 2005 - May 2009
Equity Corner   December 2002 - October 2005

Skills
Mortgage Lending, Finance, Cross-functional Team..., New Business Development, Sales, Loans, Credit, Strategy, Mortgage Banking, Real Estate, Due Diligence, Training, Account Management, Marketing, Strategic Planning, Portfolio Management, Negotiation, Real Estate License, Financial Modeling, Forecasting, Business Development, Customer Retention, Underwriting, Investments, Banking, Investment Properties, Business Strategy, Leadership, Mergers & Acquisitions, Residential Mortgages, Financial Analysis, Sales Operations, Refinance, Strategic Financial..., Employee Training, Loan Origination, Real Estate Economics, Asset Management, REO, Investors, Recruiting, Coaching, Employee Management, Search Advertising, Real Estate Financing, Economics, Management, FHA, Analysis, Marketing Strategy

Education
University of California, Irvine - The Paul Merage School of Business   2010 — 2012
MBA, Finance

California Polytechnic State University-San Luis Obispo   2000 — 2002
BS, Business Administration - Finance and Management Informations Systems

Capistrano High School

Experience
Turnitin  May 2014 - Present
YP (formerly AT&T Advertising Solutions)   February 2009 - May 2014
Reply  July 2008 - February 2009
E-LOAN  August 2002 - June 2008
IKON Office Solutions  July 1999 - July 2002
Household Finance  October 1995 - May 1997
Transamerica Financial Services  March 1992 - October 1995

Skills
Sales, Management, Business Development, Sales Process, Customer Service, CRM, Customer Retention, Leadership, Microsoft Excel, Training, Windows NT, Software, PowerPoint, Risk Management, Microsoft Word, Sales Management, Cold Calling, Access, Salesforce.com, Negotiation, Time Management, Account Management, Lead Generation, Sales Operations, Marketing, Direct Sales, Online Marketing, Strategic Partnerships, SaaS, Team Building, New Business Development, Sales Presentations

Education
Pierce College   1986 — 1988
Psychology

Pierce College   1985 — 1987
Bachelor of Science (BS), Psychology

Experience
Life Time - The Healthy Way of Life Company  August 2015 - Present
Twain Financial Partners  September 2013 - August 2015
YP (Formerly AT&T Advertising Solutions)   September 2009 - August 2013
YP (Formerly AT&T Advertising Solutions)   July 2007 - September 2009
AT&T  April 2005 - July 2007
Coca-Cola Enterprises  April 2004 - April 2005
BKD CPAs & Advisors  November 2000 - April 2004

Skills
Problem Solving, Auditing, Process Improvement, Financial Analysis, Account Reconciliation, Employee Training, Financial Reporting, Internal Audit, Analysis, Finance, Microsoft Excel, Payroll, Oracle, Accounts Payable, Internal Controls, Banking, Variance Analysis, Accounting

Education
University of Missouri-Columbia, College of Business   1995 — 2000
Bachelor of Science (BS), Accounting

University of Missouri-Columbia, College of Business   1995 — 2000
Masters of Accountancy, Accounting

Experience
Look-Listen  January 2015 - Present
The Ivory Company   November 2013 - December 2014
YP, formerly AT&T Advertising Solutions   July 2011 - November 2013
THINK Interactive, Inc  April 2009 - July 2011
Kilgannon, presently Dalton Agency   July 2008 - April 2009
DentsuBos  May 2007 - June 2008
Media Experts  October 2004 - April 2007

Skills
comScore, CPM, Campaign Optimization, Online Research, Rich Media, Ad Serving, DoubleClick, Ad Networks, CPL, SEO, Search, PPC, SEM, Ad Exchanges, Google Adwords, Omniture, Nielsen, Contextual Advertising, Behavioral Targeting, Advertising Operations, Banners, Web Analytics, Google Analytics, Quantcast, Online Marketing, Email Marketing, Organic Search, Keyword Research, Conversion Optimization, Pointroll, Video Advertising, Online Advertising, Advertising, Web Marketing, Neilson, RTB, Media Planning, Media Buying, Display Advertising

Education
Georgia State University - J. Mack Robinson College of Business   2014 — 2016
Executive MBA, Business / International Business

Concordia University   2001 — 2004
Bachelor's Degree, Marketing

Experience
Global Social Media News Service Inc   June 2014 - Present
Walls & Associates Inc   April 2014 - Present
YP Formerly AT&T Advertising Solutions  September 2011 - January 2014
Coca-Cola Refreshments  2010 - 2011
Main Line Broadcasting  2007 - 2010

Skills
Sales&Marketing, Account Management, Negotiation, Business Development, Strategic Marketing..., Lead Generation, Google Adwords..., Yahoo Search Marketing, Mobile Marketing, Social Media, Brand Awareness, Behavioral Targeting, Situational Leadership, Advertising Sales, Creative Direction, Advertising, Radio, Diversity Relations, Business to Business..., Relationship Marketing, Management, Customer Service, Promotions, Community Outreach, Special Events..., Leadership, Sales, Fundraising, CRM

Education
University of Kentucky   1998 — 2004
Bachelor of Arts (B.A.), Sociology

Experience
YP, formerly AT&T Advertising Solutions   November 2008 - Present
AT&T Advertising Solutions  March 2007 - November 2008
AT&T Advertising Solutions  November 2005 - March 2007

Skills
New Hire Training, Employee Training, Product Training, Training Material, Training Management, End User Training, User Training, Training Facilitation, Facilitations, Executive Facilitation, Online Advertising, Class Facilitation, Workshop Facilitation, Conference Facilitation, Team Facilitation, Direct Marketing, Advertising, Sales Presentations, Cold Calling, Management, Time Management, Project Management, Change Management, Sales Management, Account Management, Coaching, Executive Coaching, Business Coaching, Management Coaching, Coaching Staff, Sales Operations, Local Search, Customer Retention, Leadership, Training, SEM, Sales, B2B, Lead Generation, Sales Process, Direct Sales, Selling Skills, Search Advertising, Salesforce.com, Online Marketing, Mobile Marketing, PPC, Direct Mail, Mobile Advertising, Digital Marketing

Education
University of Miami - School of Business   1998 — 2000
Master of Business Administration (MBA), International Business, 3.918

University of Florida - Warrington College Of Business   1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General

Experience
YP (formerly AT&T Advertising Solutions)   2004 - Present
McLeodUSA Publishing Company/YellowBook   June 1998 - July 2004
Consolidated Communications/McLeodUSA Publishiing Company   July 1995 - June 1998
Mast Advertising & Publishing   1988 - 1992

Skills
Proficient in Microsoft..., Excellent..., Experienced Sales..., Experienced in team..., Highly motivated..., Strong advocate for..., Program Management, Team Building, Training, Cross-functional..., Product Management, Management, Sales, Marketing, Marketing Strategy, Online Advertising, Business Development, Strategic Partnerships, Lead Generation, Competitive Analysis, Direct Sales, Salesforce.com, SEO, Leadership, B2B

Education
Rockhurst University   1990 — 1992
Master of Business Administration (MBA), Executive Fellows

Iowa State University - College of Business   1971 — 1975
Bachelor of Science (BS), Business Administration, Management and Operations

Experience
YP formerly At&t Advertising Solutions  September 2000 - Present
Rusty Eck Ford  April 1997 - September 2000
Dealers Leasing Inc   April 1992 - April 1997

Skills
Mobile Advertising, Account Management, Mobile Marketing, Behavioral Targeting, Lead Generation, SEM, Cold Calling, Online Advertising, PPC, B2B, Advertising, Local Search, Direct Marketing, Direct Mail, Direct Sales, Digital Marketing, Search Advertising, Google Adwords, Sales Presentations, Selling, Sales Operations, Sales, SEO, Advertising Sales, Marketing, Email Marketing, Online Marketing, New Business Development, Customer Retention, Social Media Marketing, Management, Sales Process, Strategic Partnerships, Market Planning, CRM, Marketing Strategy, Marketing Management, E-commerce, Yahoo Search Marketing, Marketing Communications

Education
University of Kansas   1978 — 1979

Wichita State University

Experience
YP Marketing Solutions  August 2013 - Present
BAM Property Management   January 1998 - Present
YP (Formerly AT&T Advertising Solutions)   April 1997 - August 2013
Medical Weight Loss Clinic   January 1993 - January 1997

Skills
Advertising, Local Search, Google Adwords, Online Advertising, Social Media Marketing, SEO, Management, Direct Mail, Marketing Management, Lead Generation, Marketing, PPC, Sales, Direct Marketing, Marketing Strategy, Mobile Marketing, Account Management, Cold Calling, Online Marketing, Display Advertising, Sales Presentations, Advertising Sales, Media Planning, Interactive Marketing, Search Advertising, B2B, Digital Marketing, Direct Sales, Mobile Advertising, Sales Process, B2B Marketing, Salesforce.com, Digital Media, Email Marketing, Customer Acquisition, Media Buying, Digital Strategy, Web Analytics, Online Reputation..., Google Analytics, Brand Awareness, Online Lead Generation, Strategic Partnerships, Organic Search, Integrated Marketing, Market Planning, Internet Strategy, Website Development, Competitive Analysis, Product Marketing

Education
NCI   2013 — 2013
Real Estate License, Real Estate

Walsh College, Troy   2010 — 2011

Macomb Community College   1991 — 1994
2 Associates Degrees, Fashion Merchandising Marketing & General Business

Experience
YP  October 2014 - Present
YP  July 1997 - Present
YP, formerly AT&T Advertising Solutions   July 1997 - May 2012
THE Original Basket Boutique   March 2007 - January 2012
City of Ames  March 1992 - July 1997
Web Beat Internet Designs   1992 - 1997
US Army  July 1985 - May 1989

Skills
Advertising Sales, Advertising, Brand Development, Blog Marketing, Business Management, Blogging, Business Planning, Business Strategy, Business Analysis, Company Branding, Creative Writing, Direct Marketing, Excel, Email Marketing, Online Marketing, Marketing Strategy, Market Analysis, Market Planning, Marketing Operations, New Business Development, Public Speaking, Published Author, Microsoft Office, Marketing Management, Sales Support, Sales Operations, Social Media Marketing, Sales Management, Retail Management, Report Writing, Strategic Planning, Strategic Thinking, Strategy Development, Operations Management, Personal Development, Personal Branding, Process Development, Small Business..., Training & Development, Wordpress, Online Advertising, Leadership, Management, Strategy, Marketing, Direct Sales, Lead Generation, Sales Process, Process Simulation, Business Development

Education
University of Phoenix   2004 — 2007
MBA, Marketing

Iowa State University   1989 — 1995
Bachelors of Business Administration, Marketing

Experience
YP (Formerly AT&T Advertising Solutions)   August 2009 - January 2014
AT&T Advertising Sales   March 1999 - August 2009

Skills
Cold Calling, Management, Direct Sales, Local Search, Sales, Leadership, Lead Generation, Advertising, Advertising Sales, Mobile Advertising, SEM, B2B, Online Advertising, Sales Management, Mobile Marketing, Salesforce.com, Account Management, Product Development, SEO, Selling, Sales Presentations, Digital Marketing, Marketing, Sales Process, Competitive Analysis, Strategic Partnerships, Product Marketing, Social Media Marketing, Business Development, Online Marketing, Google Adwords, Digital Media, Email Marketing, Sales Operations, New Business Development, Customer Retention, Direct Marketing, Marketing Strategy, Market Planning, PPC, CRM, Customer Acquisition, E-commerce, Search Advertising

Education
Franklin College   1989 — 1993
Journalism, Bachelor of Arts

Purdue University   1990 — 1991

Experience
YP, formerly AT&T Advertising Solutions   September 2011 - Present
RICMAR SALES & SERVICE, INC   January 2007 - September 2011
FILMETRICS, INC   June 2006 - December 2006
INTEGRATED DYNAMICS ENGINEERING, INC   January 2000 - May 2006
EDO ELECTRO-CERAMIC PRODUCTS   April 1994 - December 2000

Skills
Business Development, Sales, Marketing, Operations Management, Negotiation, Semiconductors, Contract Law, Product Development, Engineering, Product Management, Project Management, Cross-functional Team..., Start-ups, Product Marketing, Sales Management, New Business Development, Automation, Electronics, Manufacturing, Account Management, Business Planning, Management, Sales Operations, Strategic Planning, Forecasting, Advertising, Competitive Analysis, Product Launch, B2B, International Sales, Direct Sales, Lead Generation, Medical Devices, Strategic Partnerships, Budgets, Marketing Strategy, Strategy

Education
Westminster College   1990 — 1991
Bachelor of Science degree, Business Administration; Finance

University of California, Irvine   1983 — 1984
Certificate, NCMA-Contract Law

University of Southern California   1977 — 1980
School, Business Administration; Marketing and Management

Experience
AIG/United Guaranty  December 2014 - Present
Synchrony Financial  October 2014 - December 2014
YP, formerly AT&T Advertising Solutions   November 2012 - October 2014
GE Capital  December 2011 - October 2012
Daily Report  2010 - 2011
Cobb County Schools (Volunteer Position)   2005 - 2011
Sullivan, Cotter and Associates, Inc.   2007 - 2008
Radiant Systems, Inc.   September 1994 - September 2000
Connecticut Law Tribune  September 1992 - September 1994

Skills
Proofreading, Editing, Advertising, Newsletters, Web Content, Marketing, Copy Editing, Copywriting, Social Media Marketing, Publishing, Publications, Email Marketing

Education
State University of New York at Stony Brook
Bachelor's degree, Liberal Arts-English and Philosophy Concentration

University of Bridgeport School of Law
Doctor of Law (JD)

Experience
Brown Mackie College  July 2015 - Present
Conceptual Counseling   July 2015 - Present
Self employed  October 2013 - December 2014
YP, formerly AT&T Advertising Solutions   August 1996 - October 2013

Skills
Leadership, Advertising, Management, Microsoft Office, CRM, Team Building, Customer Service, Research, Sales, Advertising Sales, Sales Operations, Customer Relations, Telecommunications, Account Management, Non-profit..., Project Management, Behavioral Health, Certified Case Manager, Analysis, Quality Assurance, Public Speaking, Training, Event Planning, Strategic Planning

Education
Oklahoma City University   2001 — 2007
Master of Business Administration (M.B.A.), Business Administration

Langston University   1990 — 1994
Bachelor’s Degree, Management Information Systems (MIS)

Northcentral University
Master of Arts (M.A.), Marriage and Family Therapy/Counseling

Experience
AT&T  March 2015 - Present
AT&T  August 2013 - March 2015
AT&T  November 2012 - August 2013
YP, formerly AT&T Advertising Solutions   March 2012 - October 2012
AT&T Advertising Solutions  2010 - July 2012
AT&T Advertising Solutions  2008 - February 2010
BellSouth Advertising & Publishing  February 2007 - July 2008
BellSouth  September 2002 - February 2007

Skills
Sales Management, Call Center, Competitive Analysis, Product Management, Sales, Customer Service, Marketing, Contract Management, Talent Acquisition, PMO, Sales Operations, Customer Retention, Human Resources, Business Planning, Account Management, Coaching, Strategic Planning, Program Management, Recruiting, New Business Development, Leadership, Salesforce.com, Management, Telecommunications, Team Leadership, Team Building, Advertising, Budgets, CRM, Call Centers, Contract Negotiation, Cross-functional Team..., Direct Sales, Sourcing, Vendor Management, Training

Education
Morgan State University   1971 — 1975
BS, Pre-Medicine

Experience
YP formerly AT&T Advertising Solutions  January 1995 - Present
Kellogg Company  January 1992 - December 1994

Skills
Cold Calling, Lead Generation, Online Advertising, SEM, Yellow Pages, Internet Yellow Pages, Mobile Advertising, Advertising, Local Search, Account Management, Salesforce.com, B2B Marketing, Direct Sales, Direct Marketing, Google Adwords, Sales Presentations, Search Advertising, Mobile Marketing, Sales

Education
Mississippi State University   1987 — 1991
Bachelor of Arts (B.A.), Marketing

Experience
L&L Broadcasting   December 2013 - Present
Southern Premier Hoops   March 2007 - Present
YP formerly AT&T Advertising Solutions  October 2011 - December 2013
Platinum Accounting Solutions, LLC   September 2001 - June 2010
South Carolina Basketball Association   September 2001 - March 2010

Skills
Leadership Development, Organizational..., Training & Development, Key Account Management, Customer Relations, Market Analysis, Revenue Forecasting, Needs Analysis, Sales Presentations, Technical Presentations, Contract Negotiation, Strategic Planning, Business Strategy, Business Planning, Business Management, Performance Improvement, Business Relationship..., General Ledger..., Payroll Processing, Payroll Taxes, Tax Accounting, Project Implementation, Projects Coordination, Project Planning, Management Consulting, Sales Representatives, Grant Writing, Grant Management, Grant Applications, Management, Business Development, Customer Service, Marketing, Coaching, Sales, Fundraising, Employee Training, Event Planning, Advertising, Customer Retention, Online Advertising

Education
Webster University   2010 — 2012
MA, Human Resource Development

University of South Carolina-Columbia   1991 — 1995
BS, Accounting

Experience
YP, formerly AT&T Advertising Solutions   January 2008 - Present
Latino SAUVE Magazine   October 2006 - November 2007

Skills
Digital Media, Sales, Advertising Sales, Mobile Sales, Sales Training, Marketing, Public Relations, New Business Development, Local Search, Google Certified, Direct Mail, Online Advertising, SMB Direct Sales, Cold Calling, Customer Retention, Customer Satisfaction, Display Banners, Sales Management, Salesforce.com, Account Management, Social Media Marketing, Internet

Education
Universtiy of Denver Daniel's College of Business   2001 — 2005
Bachelor’s Degree

University of Denver - Daniels College of Business

Experience
YP  January 2009 - November 2013
YP Formerly AT&T Advertising Solutions  January 2006 - January 2009
AT&T Advertising Solutions  January 1999 - October 2006
AT&T (Formerly BellSouth Advertising and Publishing)   January 1997 - January 1999

Skills
Local Search, Cold Calling, SEM, Advertising Sales, Lead Generation, Mobile Advertising, SEO, Sales Process, Sales Rep Training, Display Advertising, Direct Marketing, Sales Management, Online Advertising, Sales Operations, B2B, Digital Marketing, Leadership, Sales, PPC, Search Advertising, Google Adwords, Account Management, Sales Presentations, Direct Sales, Selling Skills, New Business Development, Advertising, Salesforce.com, Mobile Marketing, Selling, Direct Mail, Online Marketing, Social Media Marketing, Customer Acquisition, Yahoo Search Marketing, Behavioral Targeting, Email Marketing, Training, Strategic Partnerships, Customer Retention, Management, B2B Marketing, Interactive Marketing, Online Reputation..., Market Planning, CRM, Media Planning, Competitive Analysis, Digital Media, Organic Search

Education
Troy University   1989 — 1991
History

Experience
Dazzle Me Studios Beauty Bar & Spa   March 2015 - Present
YP, formerly AT&T Advertising Solutions   August 2010 - Present
The Elite PR Group   March 2010 - May 2011
Supermedia Formerly Idearc Media   September 2006 - May 2010
SBC ATT  November 2005 - June 2006
Spark Energy  August 2004 - September 2005
SITEL/General Motors Division (Austin)   March 2004 - August 2004

Skills
Sales Recruitment, Sales Management, Cold Calling, Advertising, Sales, Call Center, Training, Direct Mail, Leadership, Negotiation, Coaching, Customer Service, Management, Outlook, PowerPoint, Microsoft Excel, Time Management, Recruiting, B2B, Account Management, Marketing, Sales Operations, Marketing Strategy, Customer Satisfaction, Public Relations, Strategy, Human Resources, Team Management, CRM, Salesforce.com, Networking, Call Centers, Online Marketing, Online Advertising, Sales Process, Lead Generation, Digital Marketing, Social Networking

Education
Prairie View A&M University   2000 — 2005
Communications

Dallas County Community College   2002 — 2002
Communications

Experience
United Johnson Brothers of Alabama  August 2014 - Present
Interstar Transportation an Agent for Landstar Carrier Group   January 2014 - July 2014
YP, formerly AT&T Advertising Solutions   September 2010 - December 2013
YP, formerly AT&T Advertising Solutions   September 2009 - September 2010
Beck Disaster Recovery, Inc.   September 2009 - December 2009
Regions Financial Corporation  November 2007 - September 2008
Regions Financial Corporation  February 2004 - October 2007
Pensacola News Journal  February 2002 - February 2004

Skills
Sales, Wine, Wine Sales, Alcoholic Beverages, Wine & Spirits Industry, Advertising, Online Advertising, Marketing, Social Media Marketing, Mobile Advertising, Mobile Marketing, Yahoo Search Marketing, Sales Management, Advertising Sales, Online Marketing, Social Networking, SEM, Direct Marketing, Digital Marketing, Media Planning, Lead Generation, SEO, CRM, Account Management, Outside Sales, Search Advertising, Google Adwords, Banner Ads, Interactive Advertising, iPad, iPhone, iOS, Yellow Pages, Internet Yellow Pages, Small Business Marketing, Direct Mail, Behavioral Targeting, Website Promotion, Local Search, Brand Awareness, B2B Marketing, Online Reputation..., Transportation, Freight Brokerage, New Business Development

Education
University of West Florida   2004 — 2006
Bachelor of Arts (B.A.), Mass Communication/Media Studies, 3.7

Pensacola Junior College   2001 — 2004
Associate of Arts (A.A.), General Studies, 3.0

Experience
YP Formerly AT&T Advertising Solutions  November 2012 - February 2015
AT&T Advertising Solutions  March 2001 - November 2012
School Computer.com   January 1997 - March 2000
Apple Computer  1989 - 1996

Skills
Advertising, Advertising Sales, Online Marketing, Online Advertising, SEO, PPC, Google Adwords, SEM, Digital Marketing, Mobile Marketing, B2B, Marketing, Sales, Marketing Strategy, Web Marketing, Google Analytics, Direct Marketing, Lead Generation, Mobile Advertising, Local Search, Salesforce.com, Sales Presentations, Search Advertising, Email Marketing, Cold Calling, Customer Acquisition, Digital Media

Education
University of Alabama   1983 — 1987
Bachelor of Social Work, Social Work

Evergreen High School Evergreen CO
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
Cox Media Group Ohio  October 2012 - Present
YP (Formerly AT&T Advertising Solutions)   August 2011 - August 2012
Corporate Document Solutions  June 2010 - August 2011
Sinclair Community College  September 2000 - June 2009
Professional Innovations Inc.   January 1998 - August 2000
Stimco Inc.   October 1995 - December 1997
Publisher's Ink   August 1994 - March 1995
Nova Creative Group  September 1992 - September 1994
Reynolds and Reynolds  March 1990 - September 1992
Standard Register Company  November 1979 - March 1990

Skills
Account Management, Marketing, Selling Skills, National Sales Training, Sales Rep Training, Salesforce Training, Marketing Budget, Integrated Marketing..., Marketing Plan Creation, Brand Positioning..., Integrated Campaign..., New Business Development, Market Planning, Leadership, Training, Marketing Research, Digital Marketing, Digital Strategy, Management, Sales Management, Direct Mail, Product Development, Sales, Integrated Marketing

Education
Antioch University Midwest   1995 — 1997
MA, Management

Antioch University Midwest   1994 — 1995
BA, Management

Sinclair Community College   1987 — 1989
Associates, Management & Printing Technologies

Experience
YP  March 2015 - Present
YP  September 2014 - Present
YP formerly AT&T Advertising Solutions  May 2012 - August 2014
AT&T Advertising Solutions  July 2007 - May 2012
RCD Sales Co.   March 2003 - June 2007
Best Buy  May 2000 - February 2003

Skills
SEM, Advertising, Digital Marketing, Yahoo Search Marketing, Search Advertising, Mobile Advertising, Mobile Marketing, PPC, Lead Generation, Google Adwords, Customer Acquisition, Outside Sales, Direct Marketing, Cold Calling, B2B, Online Advertising, Direct Mail, Social Media Marketing, Customer Retention, Direct Sales, Account Management, SEO, Market Planning, Salesforce.com, Sales Presentations, Email Marketing, B2B Marketing, Online Marketing, Advertising Sales, Local Search, Interactive Marketing, Media Planning, Digital Media, Display Advertising, Digital Strategy, Sales Process, Integrated Marketing, Web Analytics, Google Analytics, Marketing, Marketing Strategy, Behavioral Targeting, Brand Awareness, Marketing Management, Web Marketing, New Business Development, Relationship Marketing, Social Networking, Marketing Communications, Interactive Advertising

Education
Ohio University   2000 — 2001

Experience
Oregonian Media Group  June 2015 - Present
YP (formerly AT&T Advertising Solutions)   April 2001 - January 2014

Skills
Online Advertising, Marketing, Social Media Marketing, Social Media, Marketing Strategy, Sales, Digital Marketing, Online Marketing, Account Management, Email Marketing, Lead Generation, Advertising, SEO, Mobile Marketing, Advertising Sales, B2B, Business Intelligence, Cold Calling, Creativity, Customer Retention, Digital Media, Direct Marketing, Mobile Advertising, PPC, SEM, Sales Presentations, Salesforce.com, New Business Development, Direct Sales, Google Adwords, B2B Marketing, Media Planning, Social Networking, Display Advertising, Sales Process, Management, Marketing Communications, Sales Management, Search Advertising, CRM, Direct Mail, Digital Strategy, Google Analytics, Customer Service, Customer Acquisition, E-commerce, Product Marketing, Facebook

Education
Upland High School   1989 — 1993
Diploma, General Education

Chaffey College
Business/Commerce, General

Experience
St. Baldrick's Foundation   November 2014 - Present
MySmallBizMarketer   2011 - Present
Acre of Diamonds Entertainment   January 2012 - Present
YP (formerly AT&T Advertising Solutions)   October 2012 - October 2014
Marketwire  2004 - 2011
Sysomos Inc., a Marketwire Company   2004 - 2011
Mandolino PR & Marketing   2002 - 2004
PR Newswire  1999 - 2002
Northern Illinois University  1997 - 1999
LightHouse for the Blind and Visually Impaired  1993 - 1997

Skills
Strategic Communications, Content Marketing, Award-winning writer, Audience Engagement, Influencer Relations, Digital Media, Website Creation, Creative Solutions, Social Media Integration, Brand & Reputation..., Custom Content Creation, Business Development, Event Management, Public Speaking, Demand Generation, Editorial Operations, SEO, Business Intelligence, Online Marketing, Performance Metrics &..., Cross-functional Team..., Visionary Thinking, Journalism, Non-profits, Entertainment Industry, Higher Education, Start-up Environment, Establishing Strategic..., Information Technology, Performance Metrics, Online Advertising, Analysis, Editorial, Digital Marketing, Influencer Marketing, Marketing, Media Relations, Customer Engagement, Web Analytics, Marketing Communications, Strategy, Advertising, Crisis Communications, Start-ups, Writing, Integrated Marketing, Nonprofits, Thought Leadership, Public Relations, Lead Generation

Education
Northern Illinois University
M.A., Communication Studies - Emphasis in Digital Media

Northern Illinois University
Bachelor of Arts (B.A.), Communication - Radio, TV & Film

Experience
YP, Formerly AT&T Advertising Solutions   2011 - Present
Serenity Healing Touch at Back to Basic Health   November 2006 - August 2011
Thinkpath  July 2003 - March 2005

Skills
Technical Writing and..., Editing for Web, Creative Writing, Teaching, Website Development, Writing for Internet, Copywriting, Copy Editing, Copyright Registration, Magazine Articles

Education
Rising Spirit Institute of Natural Health (Now a division of Gwinnett College)   2005 — 2005
Certified Massage Therapist, Neuromuscular Therapy

Georgia State University   1983 — 1986
Bachelor of Arts (BA), Communication, Journalism, and Related Programs

Experience
YP - formerly AT&T Advertising Solutions  May 2000 - Present
Amertiech Publishing / SBC (Southwestern Bell Communications)   May 1998 - May 2000
Ameritech Publishing  July 1994 - May 1998

Skills
Direct Mail, Advertising, Online Advertising, SEM, Corporate Branding, Adobe Creative Suite, Advertising Sales, SEO, Photoshop, Lead Generation, Employee Training, Training Delivery, Direct Marketing, Print Advertising, Organizational..., Curriculum Development, B2B, Social Media Marketing, Graphic Design, Digital Marketing, Digital Media, Brochures, Online Marketing, Cold Calling, Account Management, Logo Design, InDesign, Corporate Identity, Web Design, Email Marketing, Sales Presentations, Mobile Marketing, Customer Retention, Salesforce.com

Education
Northern Michigan University   1989 — 1993
Bachelor of Fine Arts (BFA), Graphic Design

Experience
YP, formerly ATT Advertising Solutions  September 2009 - Present

Skills
SEO, Customer Relations, Customer Service, Online Marketing, Microsoft Office, Social Media, Excel, Social Media Marketing, Word, PowerPoint, SEM, Windows, Outlook, Teamwork, Supervisory Skills, Sales Management, Customer Satisfaction, Search Advertising, Account Management, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Online Advertising, Sales

Education
Southeast Missouri State University

Experience
YP formerly AT&T Advertising Solutions  July 2008 - Present
Putt-Putt LLC   February 2004 - May 2008
FunWerks, LLC   March 2003 - December 2003
Creative Loafing  1989 - 1997

Education
James Madison University   1985 — 1989
BS, Mass Communications

Experience
YP formerly AT&T Advertising Solutions  July 2012 - Present
Stag-Parkway  October 2010 - May 2012
Minton jones Company   May 2009 - September 2010
CPI Office Products  2008 - 2009
Turner Broadcasting  1998 - 2003

Skills
New Business Development, Negotiation, Staff Development, Account Management, Marketing Strategy, Marketing, Inventory Management, Advertising, Strategic Planning, Customer Service, Finance, Sponsorship, Customer Retention, Online Marketing, Sales, Advertising Sales, Digital Marketing, Management, Social Media Marketing, Sales Management

Education
Kennesaw State University   1998 — 2000

North Dekalb College   1994 — 1995

Experience
Web.com  May 2014 - Present
YP formerly AT&T Advertising Solutions  May 2009 - April 2014
ExecuTrain  June 2008 - March 2009
Atlanta Journal-Constitution  April 2007 - June 2008
TruGreen LandCare  July 2006 - April 2007
Trader Publishing Company  February 2004 - July 2006
EASTMAN KODAK COMPANY  July 1996 - December 2003
EASTMAN KODAK COMPANY  July 1996 - December 2003

Skills
Account Management, Sales Operations, New Business Development, Contract Negotiation, Management, Sales, Selling, B2B, Marketing Strategy, Project Management, Business Development, Competitive Analysis, Salesforce.com, Advertising, SEM, Six Sigma, Sales Presentations, Lead Generation, Customer Satisfaction, Solution Selling, Product Marketing, Business Process..., Time Management, Call Centers, Microsoft Office, Digital Marketing, Budgets, Selling Skills, PowerPoint, Lease Negotiations, Contract Management, Software Solution Sales, Proposal Generation, Purchasing Processes, Supply Chain Management, Microsoft Outlook, Lotus Notes, SEO, Capital Equipment, Lease Financing, Contractual Agreements, Contract Pricing, Standards Compliance, Consulting

Education
Roberts Wesleyan College   1999 — 2000
Bachelor, Business Management, 3.9 GPA

Experience
YP (Formerly AT&T Advertising Solutions)   June 2011 - Present
AT&T Advertising Solutions  November 2008 - June 2011
AT&T Advertising Solutions  October 2005 - November 2008
AT&T Advertising Solutions (Formerly BellSouth Advertising & Publishing)   July 2003 - October 2005
ASAP Staffing  2002 - 2003
BellSouth Telecommunications, Inc.   1999 - 2001
BellSouth Telecommunications, Inc.   1997 - 1999
Butler Telecom  1996 - 1997
MCI Telecommunicatios   1995 - 1996
Nortel Networks  1993 - 1995

Skills
Product Management, Product Marketing, Competitive Analysis, Product Development, Telecommunications, Cross-functional Team..., Product Lifecycle..., Product Requirements, Product Launch, Marketing Strategy, Vendor Management, Direct Marketing, Sales Operations, Market Research, Email Marketing, B2B, Management, Sales, Online Advertising, Strategy, Program Management, Marketing, Account Management, Customer Retention

Education
Clark Atlanta University   2000 — 2002
Master of Business Administration (MBA), Marketing

Jackson State University   1985 — 1989
Bachelor of Science (B.S.), Marketing

Experience
YP (formerly AT&T Advertising Solutions)   1999 - Present
QCI - Orlando   March 1998 - August 1999
Sprint Telecenters/Sprint North Supply/Sprint Consumner Services Group   June 1993 - March 1998
WORLDSPAN/PARS- Kansas City   September 1988 - June 1993
Continental Airlines/Eastern Airlines   September 1985 - August 1988

Skills
Market Planning, Marketing Strategy, Marketing Communications, Promotions, Social Media Marketing, Sponsorship, New Business Development, Marketing Management, Advertising, Brand Awareness, Advertising Sales, Creative Problem Solving, Direct Marketing, B2B Marketing, B2B, Lead Generation, Marketing Research, Corporate Communications, Brand Development, Integrated Marketing, Public Relations, Product Marketing, Product Management, Market Research, Event Marketing, Trade Shows, Event Management, Digital Marketing, Media Planning, Competitive Analysis, Strategic Planning, Mobile Marketing, Strategic Partnerships, Social Media, Key Account Management, Market Analysis, Sales Management, Budget Management, Account Management, Online Marketing, Event Planning, Online Advertising, Email Marketing, Direct Mail, Segmentation, Cold Calling, Creative Development, Selling, Marketing

Education
Webster University
Master of Arts, Marketing

Baker University
Bachelor, Business Administration

Shawnee Mission North

Experience
Happily Retired  July 2013 - Present
YP (Formerly AT&T Advertising Solutions)   January 2004 - July 2013
YP (Formerly AT&T Advertising Solutions)   January 2004 - July 2013
Bellsouth Advertising and Publishing Company (now AT&T Advertising Solutions)   January 2003 - January 2004
Bellsouth Advertising and Publishing Company  February 1998 - January 2003
The Berry Company (a Bellsouth owned company)   August 1995 - February 1998
The New York Times Company  January 1982 - July 1991

Skills
Sales Management, Cold Calling, Direct Sales, Account Management, Salesforce.com, Leadership, Selling, Customer Satisfaction, Advertising, Merchandising, Advertising Sales, Promotions, Quotas, Management, Training, Outside Sales, Retail, CRM, Social Media, Competitive Analysis, Online Marketing, Call Centers, PPC, SEM, Marketing, SEO, Local Search, Mobile Marketing, Direct Mail, Business Development, Direct Marketing, Product Management, Telecommunications

Education
New York University   1991 — 1992
Certification Ultrasound Technology, Ultrasound Technology - Abdominal & Obstectrics & Gynecology

University of Tennessee-Knoxville   1969 — 1974
Bachelor of Science, Home Economics- Textiles & Clothing/Fashion Merchandising

Experience
YP formerly AT&T Advertising Solutions  October 2005 - Present
Williams-Sonoma, Inc.   May 2002 - May 2005
Nordstrom  October 1996 - June 2000
Levi Strauss & Co.   1983 - 1994

Skills
Call Center, Account Management, Sales Operations, Call Centers, Customer Retention, Customer Satisfaction, Customer Experience, Direct Sales, Retail, Salesforce.com, Sales Management, Telecommunications, Marketing, Vendor Management

Education
University of California, Berkeley   1994 — 1996
BA, Legal Studies

College Of Alameda
AA, Social Sciences

Experience
YP  December 2012 - Present
YP, formerly AT&T Advertising Solutions   March 2010 - December 2012
AT&T Advertising Solutions  February 2006 - March 2010
AT&T Advertising Solutions  February 2005 - February 2006

Skills
Salesforce.com, Sales Operations, Salesforce.com..., Technical Training, Instructor-led Training, Call Center Development, Sales Process, Process Improvement, Process Analysis, Sales Presentations, Product Adoption, Project Management, Employee Training, Coaching, Development & delivery..., Advertising Sales, Local Search, Online Advertising, Telemarketing, Account Management, Cold Calling

Education
University of Missouri-Columbia   2003 — 2004
Masters, Business Administration

Southeast Missouri State University - Harrison College of Business   1999 — 2003
Bachelors, Business Management

Oakville Senior High School   1996 — 1999

Experience
YP, formerly AT&T Advertising Solutions   April 2010 - Present
GM Group  July 2002 - October 2010
REAL DAD Magazine   2004 - 2004
KPMG Consulting  March 2000 - April 2001
The Art Institute of Atlanta  1997 - 2000

Skills
SEO, PPC, SEM, Google Adwords, Web Analytics, Online Marketing, Local Search, Online Advertising, Keyword Research, Search Advertising, Google Analytics, Social Media Marketing, Web Marketing, Advertising, Email Marketing, E-commerce, Mobile Marketing, Marketing, Lead Generation, Online Reputation..., Web Design, Analytics, Organic Search, Yahoo Search Marketing, Digital Marketing, Conversion Optimization, Mobile Advertising, Landing Page..., Link Building, Facebook, Google Webmaster Tools, MSN AdCenter, Affiliate Marketing, Web Development, Usability, Online Lead Generation, SMO, SEO copywriting, Digital Strategy, Google Adwords..., Display Advertising, Omniture, Web Project Management, B2B Marketing, Website Development, Interactive Marketing, A/B testing, Digital Media, Search Analysis, Direct Marketing

Education
North Carolina A&T State University
Bachelor of Science (B.S.), Industrial Technology - Electronics

University of Washington
M.S., Technical Communication - Interactive Marketing

Experience
KO Creative  June 2015 - August 2015
KO Creative  November 2014 - May 2015
YP (formerly AT&T Advertising Solutions)   January 1996 - April 2013

Skills
Illustrator, Photoshop, Graphic Design, Graphics, Dreamweaver, Adobe Creative Suite, InDesign, Advertising, Editing, After Effects, Microsoft Office, Adobe Acrobat, Mac, Logo Design, Premiere, QuarkXPress, Posters, Typography, Pro Tools, Proofreading, Publishing, Microsoft Word, Customer Service, Motion Graphics, Propellerheads Reason, Adobe Encore, Troubleshooting, Telecommuting, Outlook Express, WordPress

Education
California State University-Dominguez Hills   2013 — 2015
Bachelor’s Degree, Digital Media Arts

Platt College   1995 — 1995
Certificate, Graphic Design

Cypress College   1991 — 1994
Associate’s Degree, Liberal Arts

Experience
YP formerly AT&T Advertising Solutions  April 2013 - December 2013
Melrose Public Schools  July 2012 - October 2012
Auriga USA, LLC  January 2011 - July 2012
Columbia Management  March 2007 - January 2011
Countrywide  November 2005 - June 2006
Cantor Fitzgerald  April 2002 - June 2005

Skills
Series 7, Series 63, series 66, Morningstar, Intex, Microsoft Excel, Bloomberg, Hedge Funds, Securities, MBS, Uniform Combined State..., Fixed Income, Investments, Capital Markets, Banking, Mutual Funds, Derivatives, Equities, Asset Management, Bonds, Alternative Investments, Portfolio Management, Trading

Education
Merrimack College   1998 — 2001
BA, Finance

Austin Preparatory School   1994 — 1997
HS Diploma, H.S. Diploma

Experience
YP - Formerly AT&T Advertising Solutions  July 1992 - February 2014

Skills
Online Advertising, Advertising, Account Management, SEO, Marketing Strategy, Sales, Marketing, Sales Management, Customer Service, Advertising Sales, B2B, CRM, Business Development, Cold Calling, Digital Marketing, Direct Mail, Direct Marketing, Direct Sales, Event Planning, Email Marketing, Lead Generation, New Business Development, Online Marketing, Product Management, PPC, Product Marketing, SEM, Sales Presentations, Sales Operations, Salesforce.com, Sales Process, Social Media, Selling, Strategic Partnerships, Social Media Marketing, Strategic Planning, Social Networking

Education
Georgian Court University
BSW, Social Work

Experience
YP formerly AT&T Advertising Solutions  June 2011 - Present
SuperMedia LLC  January 2009 - June 2011
Valley Yellow Pages  October 2006 - January 2009

Skills
Marketing Strategy, Online Advertising, Print Media Sales, Internet Media, SEM, SEO, Customer Satisfaction, Website Development, Mobile Marketing, Account Management, Advertising, Advertising Sales, B2B, B2B Marketing, Business Development, CRM, Cold Calling, Customer Acquisition, Customer Retention, Digital Marketing, Direct Mail, Digital Media, Direct Marketing, Direct Sales, Google Adwords, Google Analytics, Integrated Marketing, Lead Generation, Local Search, Management, Market Planning, Marketing, Marketing Communications, New Business Development, New Media, Online Marketing, PPC, Email Marketing, Sales, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Search Advertising, Selling, Small Business, Social Media, Social Networking, Strategic Partnerships, Social Media Marketing

Education
Howard University
Bachelor's degree, Psychology

University of Minnesota - Carlson School of Management
Master's degree, Labor and Industrial Relations

anderson high school

anderson highschool

anderson highschool

Experience
AT & T ADVERTISING SOLUTIONS  November 2006 - February 2013
YP (Formerly AT&T Advertising Solutions)   November 2006 - February 2013

Skills
Marketing, Digital Marketing, Online Advertising, New Business Development, B2B, Project Management, Marketing Communications, Social Media Marketing, Advertising, Negotiation, Salesforce.com, Event Planning, Strategic Planning, Account Management, Lead Generation, Social Networking, Search Engine..., Consulting, Consultative Sales..., Mobile Advertising, CRM, SEO

Education
University of Maryland College Park

University of South Florida

Experience
Vacation Days Travel   March 2013 - Present
YP, Formerly AT&T Advertising Solutions   January 1999 - April 2014

Skills
Customer Service, Project Planning, Leadership Development, Public Relations, Leadership, Research, Event Planning, Marketing Strategy, Program Management, Budgets, Team Building, Marketing, Strategic Planning, Selling, Training, Business Strategy, Advertising, Team Leadership, Social Media, New Business Development, Online Advertising, Event Management, Coaching, Cross-functional Team..., Creative Writing, Social Media Marketing, Public Speaking, Change Management, Project Management

Education
Eastern Kentucky University   1982 — 1986
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

Experience
SolarCity  February 2015 - Present
Fire Insurance Repair Experts   October 2014 - January 2015
TelePacific Communications  April 2014 - September 2014
YP (formerly AT&T Advertising Solutions)   June 2008 - February 2014

Skills
Microsoft Excel, Microsoft Office, Outlook, Customer Service, Management, Windows, Microsoft Word, PowerPoint, Research, English, Sales, Training, Leadership, Lead Generation, Sales Management, Recruiting, Sales Presentations, SEO, SEM, Advertising, Advertising Sales, Online Advertising, PPC, Cold Calling, Customer Acquisition, Customer Support, Customer Retention, Solution Selling, B2B, Google Adwords, Account Management, Mortgage Banking, Mortgage Lending, Project Management, Online Marketing, New Media, Business Development, Business Strategy, Social Networking

Education
Chaffey College   1992 — 1994
Associate's degree, General Studies

Experience
YP formerly AT&T Advertising Solutions  March 2006 - Present
Colonial Life  April 1999 - February 2006

Education
University of Maryland College Park
Bachelor's of Science, Marketing

Experience
YP (formerly AT&T Advertising Solutions)   December 1996 - June 2014
The Allar Company   January 1995 - August 1996
Somanetics Corporation  November 1991 - September 1993
Rockwell International Corporation  August 1987 - January 1991
ROCKWELL INTERNATIONAL  June 1983 - July 1987

Skills
Customer Service, Advertising, Management, Leadership, Research, Marketing Communications, News Writing, Creative Writing, Employee Training, Job Descriptions, Job Aids, Document Management, Document writing, Copy Editing, Proofreading, Filing, Perfect Attendance, High Level Of Accuracy, Market Research, Authored proofreading,..., Purchase Orders, Quality Assurance, Social Media Marketing, SEO, Direct Mail, Email Marketing, Online Advertising, Social Media, Copywriting, Web Content, Sales

Education
Michigan State University   1981 — 1982
Masters of Arts - Communication Arts & Sciences, Journalism, 3.50/4.00

Central Michigan University   1977 — 1981
Bachelor of Applied Arts, Major: Journalism Minor: Political Science, 3.75/4.00