Experience
Haws Corporation  February 2006 - Present
Haws Corporation  February 2006 - Present
Silicon Quest International  March 2004 - February 2006
Zales Jewelers   July 2001 - September 2002
Sunglass Hut International  February 1995 - December 2000

Skills
Inventory, Receivers, Management, Parts, Distribution Center..., Pricing

Education
Greenville Technical College
Paralegal studies(1995), 4.0

Experience
Dunkin's Diamonds  January 2015 - Present
Zija International  2013 - Present
Dunkins Diamonds  November 2014 - January 2015
Dunkins Diamonds  June 2013 - November 2014
Dunkins Diamonds  April 2009 - May 2013
Time Warner Cable  March 2008 - March 2009
Zales Jewelers   August 2003 - November 2007

Skills
Retail, Merchandising, Sales, Visual Merchandising, Customer Service, Inventory Management, Inventory Control, Team Building, Jewelry, Public Relations, Loss Prevention, Retail Sales, Store Management, Fashion, Store Operations

Education
Florida Gulf Coast University
Anthropology

Kent State University at Tuscarawas
Small Business Management

Dover High School
High school diploma, Business and Ornamental Horticulture

Experience
Executive One Realty, LLC.   January 2014 - Present
Zales Jewelers   October 1997 - August 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Sales, Team Building, Marketing

Education
Florida International University   2008 — 2012
Bachelor's degree

Florida International University
Bachelor of Science (B.S.), Criminal Justice/Safety Studies

Experience
Walt Disney World  June 2005 - Present
Zales Jewelers   November 1998 - June 2005

Skills
Bilingual..., Microsoft Office Excel, Microsoft Office..., Microsoft Office Word, Microsoft Access, Microsoft Outlook, 10 Key, Leading Diverse Teams, Formal Presentations, Organizational..., Highly Detailed, Multi Tasking, Customer Service, PowerPoint, Microsoft Excel, Retail, Outlook, Inventory Management, Leadership, Fashion

Education
DeVry University
BA, Sales & International Marketing

Experience
US Federal Government  July 2015 - Present
CSI Accounting Services   December 2013 - August 2015
Mid-City Cleaning Contractors, Inc.   March 2005 - June 2012
Zales Jewelers   August 2004 - March 2005
United States Air Force  October 2001 - November 2004

Skills
Teamwork, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Research, Public Speaking, Social Media, ADP Payroll, OneNote, Microsoft Publisher, QuickBooks, Event Planning

Education
Minnesota School of Business   2011 — 2013
Bachelor of Science Degree in Business Management, HR emphasis, Business Administration and Management, General

Anoka Ramsey Community College   2007 — 2009

Danville Community College   2000 — 2001
General Study

Experience
LearnScale   January 2013 - Present
The College Network  April 2011 - Present
Things Remembered  May 2008 - April 2011
Zales Jewelers   August 2006 - October 2008
Northwestern Mutual  April 2006 - September 2006

Skills
E-Learning, Six Sigma, Sales, Project Management, Marketing, Management, International Relations, Public Policy, Nursing, International..., Public Speaking, Customer Service, Team Building, Leadership Development, Strategic Planning, Leadership, Social Networking, Project Planning, Training, Social Media, Coaching, Program Management, Team Leadership, Organizational..., Recruiting, Staff Development, Analysis, Event Planning, Higher Education, Sales Management

Education
Indiana University Bloomington   2004 — 2009
BS, Political Science

Columbus North High School   1999 — 2003
High School, Academic Honors Diploma

Experience
University of Illinois at Chicago  February 2015 - Present
University of Illinois at Chicago  December 2012 - Present
Skills for Chicagoland's Future  December 2013 - February 2014
Goode Foods   February 2012 - June 2012
DeVry University  August 2011 - June 2012
DeVry University Chicago Job Fair 2011   2011 - 2012
DeVry University  October 2010 - July 2011
Zales Jewelers   August 2002 - June 2009
Bank of America  June 2005 - June 2006

Skills
Troubleshooting, Problem Solving, Customer Service, Customer Relations, Documentation, Teamwork, Administration, Team Building, Negotiation, Microsoft Office, Customer Satisfaction, Research, Time Management, Team Leadership, Excel, Planning, Word, Telephone Skills, PowerPoint, Scheduling, Data Entry, Call Center, Retail, Operating Systems, Critical Thinking, Outlook, Strategic Planning, Administrative Support, Continuous Improvement, Microsoft Excel, Microsoft Word, Project Planning, Software Documentation, Leadership, Recruiting, System Administration, Process Scheduler, Administrative..., Access, Employee Relations, Employee Benefits, Interviews, Management, Training, Personnel Management, Employee Training, Policy, Call Centers, Career Counseling, Deferred Compensation

Education
National Louis University   2013 — 2014
Master of Science, Human Resources

DeVry University   2009 — 2012
Bachelor of Science, Business Administration; Human Resources Management

Experience
Operations Management Leaders in Columbus GA   2014 - Present
AquaCreations Inc. Pool Construction (FKA Southland Pools & Spas)   February 1978 - Present
Southland Chemical & Supply Inc.   February 1978 - Present
Zales Jewelers   December 1971 - February 1978

Skills
Construction, Renovation, Customer Service, Contract Negotiation, New Business Development, Team Building, Sales Management, Strategic Planning, Sales, Management, Small Business, Leadership, Time Management, Business Development, Entrepreneurship, Marketing Strategy, Residential Homes, Construction Management, Contractors, Microsoft Office, Negotiation, Marketing, Account Management, Budgets, Project Planning, Contract Management, Purchasing, Real Estate, Operations Management, Business Planning, Selling, Retail, Start-ups, Custom Homes, Coaching, Construction..., Store Operations, Team Management, Teamwork, Cross-functional Team..., Building New Business, Marketing Management, Team Leadership, Project Management, Financial Reporting, Change Management, Process Improvement, Troubleshooting

Education
Columbus State University   1969 — 1971
Attended, Business Administration and Management, General

Experience
Pac-Van, Inc.   January 2015 - Present
Falcon Containers  September 2014 - January 2015
King George High School  2007 - 2014
Camps Airy & Louise  June 2010 - August 2010
Zales Jewelers   August 2006 - January 2007
Simply Wireless  June 2006 - August 2006
Gander Mountain  May 2004 - May 2006
Cole Household   April 2000 - May 2004

Skills
Microsoft Office, Typing, Research, Lesson Planning, Writing, Creative Writing, Editing, Proofreading, Customer Service, Cashiering, Filing, Scanners, Copying, Document Drafting, Document Review, Document Imaging, Website Development, Phone Etiquette, PowerPoint, Microsoft Word, Microsoft Publisher, Microsoft Excel

Education
Germanna Community College   2011 — 2011
None, English Language and Literature, General, A

University of Mary Washington   2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General

Stafford High School   1999 — 2003
Advanced Studies Diploma, General Studies

Experience
JCPenney  July 1992 - May 2012
ZALES JEWELERS   June 1980 - July 1992

Skills
Retail Sales Experience, Retail Category..., Job Coaching, Recruiting, Motivation, Goal Setting, Customer Retention, Employee Engagement, Customer Engagement, Profitable Growth

Education
BCC
Associate in Arts (AA), Political Science and Government

Broward College
A.A, Political Science

Experience
F.W. Woolworths   1987 - 1989
Zales Jewelers   1984 - 1987
U.S. Coast Guard   January 1979 - March 1981

Skills
Budgets, Recruiting, Strategic Planning, Project Planning, Sales, Human Resources, Analysis, Coaching, Marketing Strategy, Merchandising, CRM, Employee Training, Team Building, Public Speaking, Supervisory Skills, Team Leadership, Youth Ministry, Pastoral Care, Preaching, Discipleship, Pastoral Counseling, Biblical Studies, Bible teaching, Team Management

Education
Trinity College of Florida   2012 — 2014
Bachelor in Science, Christian Ministry

Inter-American University of Puerto Rico-Metropolitan Campus   1993 — 1997
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Puerto Rico Baptist College-CUB

Experience
Zales Jewelers   August 2009 - Present
St. Dominic Catholic Church  October 1997 - Present
Zales  December 2008 - 2012
St. Mary Magdalen Catholic Church  July 1996 - September 1997

Skills
Accounting, Administration, Author, Budget, Banking, Calendar Creator, Cosmetology, Customer Service, Database Administration, Event Planning, Financial Reporting, Grief Counseling, Hiring, Journalism, Management, Microsoft Excel, Microsoft Office, Microsoft Publisher, Microsoft Word, Newsletters, Non-profits, Organizing, PDS, Photography, Quickbooks, Retail Sales, Writing

Education
Aquinas College   1996 — 1997

East Kentwood High School   1977 — 1981

Experience
FlightSafety International  September 2013 - Present
FlightSafety International  June 2012 - September 2013
Kansas State University- Salina  June 2010 - June 2012
Community Hospital  June 2003 - August 2006
Zales Jewelers   June 1998 - May 2003

Skills
CFI, Flights, Flight Training, Aircraft, Aviation, Airports, MEI, Avionics, Airlines, Aerospace, Training, Leadership, Operational Planning, Multi-engine, Civil Aviation, Crew Resource Management, Business Aviation, Type Rating, Charter, General Aviation, Flight Simulation, Airport Management, Transportation, First Class Medical, Aerodynamics, Process Improvement, Human Factors, ATP, Aviation Security, Technical Writing, Aircraft Systems, Airline Management, Aeronautical Decision...

Education
Delta State University   2012 — 2013
Master's degree, Commercial Aviation

Kansas State University   2008 — 2012
Bachelor of Science (B.S.), Professional Aviation. Minor in Aviation Safety

Experience
Drs. Straka and McQuone, Inc   August 2008 - Present
Shannon Christine Photography   January 2008 - Present
Zale's Jewelers  November 2007 - August 2008
Kay Jewelers  July 2006 - November 2007
Things Remembered  June 2001 - January 2006
Zainy Brainy Toy Store   January 1999 - January 2001

Skills
Typing, Creative Problem Solving, Photo Editing, People Skills, Microsoft Office, Management, Office Management, Phone Skills, Image Editing, Telephone Skills, Social Media, Customer Service

Education
Edinboro University of Pennsylvania   2002 — 2006
Bachelor's of Arts, Speech and Hearing Sciences

North Hills High School High School   1999 — 2002
High School Degree

Experience
Enterprise Rent-A-Car  February 2014 - Present
Zales Jewelers   February 2012 - May 2014
Court Appointed Special Advocates (CASA)   May 2013 - August 2013
Things Remembered  November 2011 - December 2011
Brasington and Associates/Vector Marketing (Cutco)   May 2011 - August 2011
McDonald's Corporation  May 2009 - August 2010

Skills
Customer Engagement, Customer Service, Customer Retention, Sales, Jewelry, Outstanding..., Team Leadership, Sales Presentations, Budgets, Customer Satisfaction, Event Management, Fashion, Sales Management, Training, Time Management

Education
Old Dominion University   2011 — 2014
Bachelor of Science (B.S.), Communication, General/Minor in Management

Experience
Park Supply Company   January 2013 - Present
Park Supply Company Inc.   January 2008 - 2013
Zales Jewelers   February 2007 - September 2008

Skills
•Microsoft Office..., •Financial Systems:..., •Diligent,..., •Knowledgeable of..., •Excels at..., •Completing projects..., •Superior telephone,..., Microsoft Office, Retail, Wholesale, Account Management, Customer Service, Data Entry, Sales

Education
Athens State University   2005 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services

John C Calhoun State Community College   2000 — 2005

Experience
Compumatic Time Recorders   2014 - Present
Eight to Eighty Eyewear   2014 - 2014
ZALES JEWELERS   2013 - 2014
Trader Joe's  2011 - 2013
PS 161   2008 - 2009
Sukyo Mahikari   2004 - 2008
TV & Film Production   2002 - 2004

Skills
Communication, Writing, Customer Relations, Customer Retention, Operations Management, Project Planning, Organization Skills, Teamwork, Creative Solutions, Problem Solving, Collaborative..., Partnerships, Media & Entertainment, Editing, Film, Digital Media, Entertainment, Screenwriting, Strategy, Public Speaking, Social Media, Research, Japanese, Customer Service, Corporate Communications, Creative Strategy, Cross-team Collaboration

Education
Columbia University in the City of New York
Bachelor’s Degree, Film/Cinema/Video Studies

United Nations International School

Experience
Alternative High School Teacher (Public Schools)   September 1998 - Present
Lawhon Publications L.L.C.   September 1993 - Present
Emporia State University  October 1991 - August 1998
St. Joseph, MO Public Schools   August 1989 - June 1991
McDonald's  October 1987 - December 1989
Mead Products  January 1984 - October 1987
Zale's Jewelers  August 1981 - November 1983

Education
University of Missouri-Kansas City   1999 — 2002
M.A., Secondary School Administration

University of Missouri-Kansas City   1999 — 1999
Certification, Mediation

Missouri Western State University   1996 — 1998
B.A., History

Missouri Western State University   1972 — 1981
B.S. Education, Social Studies/English

Experience
Voss Consulting, L.L.C.   August 2008 - Present
Friedmans Inc  August 2000 - July 2008
Marks & Morgan Jewelers  1998 - 2000
Zale's Jewelers  April 1986 - September 1998

Skills
Loss Prevention, Retail, Income Statement, Leadership, Store Management, Private Investigations, Inventory Control, Profit, Budgets, Management, P&L Management, Recruiting, Training, Visual Merchandising, Coaching, Shrinkage, Merchandising, Inventory Management, Team Building, Forecasting, Time Management, Sales, Operations Management, Hiring, Customer Satisfaction, Strategy, Multi-unit, Sales Operations, POS, Interviews, Cross-functional Team..., Purchasing, Performance Management, Negotiation, Sales Management, Team Leadership, Customer Service, Vendor Management, Strategic Planning, Human Resources, Leadership Development, Process Improvement, P&L, Employee Training

Education
Saint Leo University

Experience
Bernie Robbins  April 2005 - Present
Bernie Robbins  2005 - Present
Zales Jewelers   October 1992 - April 2005

Skills
Jewelry, Watches, Visual Merchandising, Store Management, Luxury Goods, Sales, Inventory Management, Customer Service, Merchandising, Luxury, Event Planning, Loss Prevention, Diamonds, Profit, Inventory Control, Retail Sales, Gems, Store Operations, Wholesale, Fashion, Retail, Apparel, New Store Openings, Merchandise Planning

Education
Gemological Institute of America   2007 — 2008
Diamond Graduate, Gemology

Bucks County Community College   1985 — 1986
Business Administration and Management, General

Experience
Port City Jewelers   April 2013 - Present
Zales Jewelers   August 2010 - March 2013
REEDS Jewelers  November 2004 - August 2010
Zale  February 2003 - June 2004
Friedmans Jewelers  2001 - 2003

Skills
Loss Prevention, Jewelry, Sales Management, Store Management, Visual Merchandising, Management, Merchandising, Inventory Management, Store Operations, Social Networking, Inventory Control, Retail, Shrinkage, Merchandise Planning, Profit, CPFR, District Management, Income Statement, Assortment, Customer Service, Diamonds, Gemology, Leadership, Customer Satisfaction, Driving Results, Employee Training, New Store Openings, P, Retail Sales

Education
Miller-Motte College-Wilmington   2001 — 2002
Business Administration, Management and Operations

Experience
Neiman Marcus  August 2014 - Present
U.S. Cellular   July 2006 - November 2013
US Cellular  July 2006 - November 2013
Nordstrom Direct  March 2004 - February 2006
Kirkland's, Inc.   July 2000 - November 2001
Victorias Secret Stores  November 1998 - July 2000
Zales Jewelers   February 1997 - July 1999
Kohl's Department Stores  July 1996 - February 1997

Skills
Telecommunications, Wireless, Call Centers, Cellular Communications, Customer Satisfaction, Troubleshooting, Customer Experience, Microsoft Office, Aspect, eWFM, Genesys, Retail, Retail Sales, Marketing Strategy, Retail Marketing, Sales Management, Team Management, Employee Training, Customer Service, Customer Support, Project Planning, Personal Shopping, Creative Problem Solving, Collaboration Solutions, Methodical, Method Development, Team Facilitation, Organization, Creation Of Training..., ACD, Call Center Development, Inbound Marketing

Education
Mount Mercy College   2003 — 2006
Bachelor of Science, Business

Kirkwood Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Mattress Firm  March 2014 - Present
Five Below  February 2011 - January 2014
University of Phoenix  July 2009 - November 2010
GameStop  November 2007 - July 2009
The Estate/Huntley Antique and Jewelry Mall   October 2007 - May 2009
Blockbuster  October 2005 - March 2007
Zales Jewelers   January 2000 - June 2003

Skills
Problem Solving, Proficient using..., Training, Leadership Development, Team Building, Coaching, Customer Service, Inventory Management, Teamwork, Admissions, Microsoft Excel, Employee Training, Retail, Management, Leadership, Merchandising, Store Operations, Microsoft Office

Education
University of Phoenix   2010 — 2011
Master of Business Administration (M.B.A.), Business Administration, 3.84

Roosevelt University   2007 — 2008
Bachelor of General Studies, Major- Psychology, Minor- Philosophy, 4.0

Experience
UGLYFINGERS Productions Recording Studio   August 2009 - Present
Cinnamon Bear Creekside Inn   July 2010 - July 2011
STAR GARDEN /Little Star   August 2001 - July 2009
CLEMENT Tours&Travel/UNITED Airlines   January 1996 - July 2001
INTEL / Dictaphone / HUGHES Satellite   January 1984 - January 1996
ZALE'S Jewelers  January 1982 - January 1984

Skills
Blogging, Social Media, Writing, Creative Writing, Music Industry, Marketing, Business Development, Research, Teaching, Idea Generation, Team Building, Entrepreneurship, Music Consulting, Singer-songwriter, Solution Development, Strategic Planning, Public Relations, Music, Songwriting, Entertainment, Composition, Customer Service, Creative Direction, Social Networking, Community Outreach, Facebook, Publishing, Social Media Marketing, Editing, Copywriting, Publicity, Creative Strategy, Project Management, Multi Tasking, Radio, Content Strategy, Event Planning

Education
Heald Institute of Technology
AAS, Associate's of Applied Science, Computer Science

Mission Valley College, Skyline JC, Solano County JC
BA degree

Rudolf Steiner College
Waldorf's Methods

Diablo Valley College

Experience
Signet Jewelers - Zale Division   November 2011 - Present
JCPenney Corporation  November 2009 - November 2011
Zales Jewelers   June 2004 - November 2009
Batchelor Chiropractic Center   April 2002 - June 2004
Sorrento's Bistro   January 2000 - March 2004
Gordon's Jewelers  August 1996 - November 1999

Skills
Training, Retail, Sales Management, Sales, Profit, Inventory Control, Marketing, Process Scheduler, Recruiting, Loss Prevention, Customer Service, Inventory Management, Merchandising, Store Management, Coaching, Visual Merchandising, Retail Sales, Selling, Special Events, Social Media Marketing, Social Networking, Event Management, Problem Solving, Profit & Loss Management

Education
University of Phoenix   2004 — 2006
International Business

Caldwell Community College and Technical Institute   2002 — 2004

Caldwell Community College

Avery High School

Experience
Zales Jewelers   December 1981 - Present

Skills
Retail, Store Management, Merchandising, Customer Service, Sales, Sales Management, Loss Prevention, Visual Merchandising, Jewelry, Inventory Management, Team Leadership, Recruiting, Diamonds, Team Building, Driving Results, Merchandise Planning, Wholesale, Retail Sales, Store Operations, Profit, Coaching, Fashion, District Management, Inventory Control, Income Statement, CPFR, New Store Openings, Multi-unit, New Store Development, Planograms, Big Box, Associate Development, Multi-Unit Management, POS, P, Multi-Unit

Education
Loras College   1973 — 1977

Dubuque Senior High   1969 — 1973

Experience
MJ Christensen Diamonds   2001 - Present
Sterling Jewelers  November 2004 - July 2011
MJ Christensen Jewelers   July 1999 - November 2004
Service Merchandise  2002 - 2004
Zales Jewelers   November 1989 - September 1997

Education
International School   1972 — 1984

American Gem Society
Certified Jeweler Appraiser

Gemological Institute of America
Graduate Gemologist

College of Southern Nevada
Human Resources

University of the Assumption
Communication Arts, Foreign Languages and Literatures, General

Experience
Big South Fork National River and Recreation Area   April 2013 - Present
Yosemite National Park  April 2012 - October 2012
Minnetrista Cultural Center  August 2011 - April 2012
Ball State University  July 2010 - December 2011
Zales Jewelers   November 2005 - December 2011
Ball State University  May 2008 - August 2008

Skills
ASMIS, PMIS, PEPC, LCS, ICMS, Proposal Writing, Grants, Technical Writing, Research, Microsoft Office, PowerPoint, Microsoft Excel, InDesign, Visio, Photoshop, Illustrator, GPS, ArcGIS, Leave No Trave, Conflict Resolution, Customer Service, Sales

Education
Ball State University   2009 — 2012
Masters, Anthropoology

Ball State University   2004 — 2009
Bachelors, History

Experience
Travelers  January 2004 - Present
Travelers Insurance  January 2001 - January 2004
Zales Jewelers   January 1995 - January 2002
Ethan Allen, Inc  January 2000 - January 2000

Skills
Microsoft Office, iWork, Detail Orientation, Customer Relations, Account Management, Problem Solving, Time Management, Software Training, Procedure Development, Quality Assurance, Online Training, Customer Service, Hands-on Training, Analysis, E-Learning, Casualty, Workers Compensation, Training, Sales, Marketing, Insurance

Education
Salve Regina University   2007 — 2009
M.B.A, Management

Western Connecticut State University   1997 — 2001
B.B.A, Marketing and Human Resource Management

Experience
Garbanzo Mediterranean Grill  June 2015 - Present
Bluegreen Vacations  June 2014 - July 2015
Bluegreen Vacations  March 2014 - June 2014
Comfort Inn  February 2012 - February 2014
Quality Inn & Suites, Bradley, Illinois   March 2013 - June 2013
Labriola Baking Company  May 2010 - March 2013
Cracker Barrel  August 2008 - May 2010
Boston’s Gourmet Pizza  April 2008 - August 2009
Zales Jewelers   October 2007 - January 2008
Six Flags Great America  February 2007 - October 2007

Skills
Customer Service, Hospitality, Food & Beverage, Microsoft Office, Hospitality Management, Microsoft Excel, Hotels, Front Office, Hospitality Industry, Microsoft Word, Restaurants, PowerPoint, Hotel Management, Banquets, Process Scheduler, Outlook, Food, Sales, Time Management, Leadership

Education
Moraine Valley Community College   2008 — 2010
Associate of Arts and Sciences (AAS), Business Administration and Management, General

Lincoln Way High SchoolMoraine Valley Community College
H.S. DiplomaAAS, Business

Experience
Fun in the Country Alpacas   October 2014 - Present
Tapawingo Farms   May 2011 - Present
Trinity Services Group  July 2015 - August 2015
Aramark Correctional Food Svc   December 2014 - August 2015
Maple Creek Restaurant   June 2013 - September 2014
Trident University International  2009 - December 2013
MIller Apple Corporation   May 2012 - June 2013
Arfstrom Pharmacy   January 2008 - October 2009
Darden Restaurants, Fort Gratiot   October 2003 - May 2005
Zales Jewelers   July 2004 - April 2005

Skills
Nonprofits, Fundraising, Customer Service, Staff Development, Community Outreach, Teaching, Public Speaking, Leadership Development, Organizational..., Training, Event Planning, Employee Training, Higher Education, E-Learning, Research, Curriculum Development, Distance Learning, Adult Education, Curriculum Design, Coaching, Program Development, Team Building, Volunteer Management, Social Networking, Conflict Resolution, PowerPoint, Non-profits, Social Media, Event Management, Public Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Small Business, Personal Development, Social Media Marketing, New Business Development, Marketing, Business Development, Sales Management, Managerial Finance, Project Management, Program Management, Account Management, Human Resources, Hiring Practices, Human Resource..., Food & Beverage, Food Safety, Food Industry

Education
Trident University International   2008 — 2013
Bachelor of Business Administration (B.S.B.A.), Management Accounting and International Business, 3.68

Hope College   1995 — 1996
Unfinished, Music Teacher Education

North Central Michigan College   1994 — 1995
Unfinished, Advanced General Education

Charlevoix High School   1991 — 1994
Diploma, College Preparatory Curriculum

Experience
ULTA Beauty  September 2013 - Present
ULTA Beauty  October 2012 - September 2013
ZALES JEWELERS   November 2011 - June 2013
Macy's  June 2010 - September 2011
Target  October 2006 - September 2011

Skills
Visual Merchandising, Merchandising, Retail, Store Management, Retail Sales, Makeup Artistry, Loss Prevention, Cosmetics, Inventory Management, Beauty Industry, Store Operations, Customer Service, Inventory Control, Skin Care, Driving Results, Sales, Planograms, Microsoft Office, Hair Care, New Store Openings, Time Management, Microsoft Excel, Merchandise Planning, Microsoft Word, Shrinkage, Outlook, Luxury Goods, New Store Development, Hiring, Recruiting, Team Building

Education
University of Maine at Augusta   2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Eastern Maine Community College   2010 — 2012
Associate's degree, Business Administration and Management, General

John Bapst MemorialHIgh school   2002 — 2006
High School Diploma, College prep

Experience
Zenefits  June 2015 - Present
Zales Jewelers   February 2006 - May 2015

Skills
Sales, Recruiting, Leadership, Management, Customer Service, Time Management, PowerPoint, Customer Satisfaction, Training, Employee Training

Education
Arizona State University
Bachelor's degree, Communication, General

Experience
Helzberg Diamonds  February 2015 - Present
Banner - University Medical Center  March 2011 - February 2015
Helzberg Diamonds  March 2008 - March 2011
Crescent Jewelers  August 2007 - April 2008
ZALES JEWELERS   February 2007 - August 2007
Self -Employed  March 2005 - February 2007
Crescent Jewelers  November 2003 - March 2005
Ross Stores, Inc.   March 2003 - November 2003

Skills
Sales Management, Sales Operations, Retail Sales, Customer Service, Customer Relations, Customer Retention, Customer Engagement, Jewelry, Microsoft Basic, Microsoft Excel, Spanish Translation, Bilingual Communications

Education
Pima Community College   2010 — 2013
Nursing Education, 3.7

Pima Community College   2005 — 2008
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities, 3.7

CBTIS 106   1999 — 2002
High School, Business Administration and Management, General, 3.9

Experience
Ultimate Staffing  January 2015 - Present
Market Day  September 2013 - January 2015
Zales Jewelers   September 2004 - June 2013
Finlay Fine Jewelry  May 2000 - September 2004
Carson pirie scott  1989 - 2000

Skills
Merchandising, Hiring, Store Management, Retail, Profit, Customer Service, Payroll, Promotions, Coaching, Visual Merchandising, Employee Relations, Inventory Management, Stores, Budgeting, Profitability, Sales Management, Event Management, Microsoft Office, Inventory Control, Accountability, Retail Management, Apparel, Fashion, Excel, Key Account Management, Cold Calling, Recruiting, Development of Sales, Employee Training, Organization, Follow Through, Customer Follow-up, Customer Retention, Customer Satisfaction, Loss Prevention, P&L Management, Retail Sales, Sales, Driving Results, Store Operations, Sales Operations, Forecasting, Customer Experience, Customer Acquisition, Direct Sales

Education
Tulane University - A.B. Freeman School of Business   2011 — 2012
Master's Certificate in Human Resources, Human Resources Management and Services

Villanova University   2011 — 2012
Human Resources Management Certification, Human Resources Management and Services

DePaul University   1989 — 1994
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Experience
Fifth Third Bank  August 2015 - Present
Zales Jewelers   December 2013 - August 2015
Verizon Wireless  June 2013 - December 2013
Jos. A. Bank Clothiers   November 2012 - June 2013
Dutch Miller KIA   June 2012 - September 2012
EXPRESS  September 2010 - June 2012

Skills
Customer Service, Sales, Retail, Merchandising, Microsoft Office, Inventory Management, Sales Management, Microsoft Word, Marketing, Visual Merchandising, PowerPoint, Customer Satisfaction, Time Management, Store Management, Social Media, Leadership, Microsoft Excel, Teamwork, Loss Prevention, Apparel, Sales Operations, Social Networking, Public Speaking

Education
Marshall University   2010 — 2015
Bachelor of Business Administration (B.B.A.), Economics

Parkersburg High School   2007 — 2010
Business

Experience
Tervis  March 2015 - Present
Tervis  July 2012 - March 2015
Tervis  August 2011 - July 2012
ZALES JEWELERS   2010 - 2011
Target  2008 - 2010
Target  2004 - 2010

Education
University of South Florida College of Arts and Sciences   2000 — 2004
Bachelor of Arts, Sociology

Experience
Applied Underwriters  June 2015 - Present
Premier Bank, Omaha  February 2013 - September 2014
Marine Federal Credit Union  October 2012 - December 2012
First Nebraska Educators Credit Union  April 2012 - August 2012
ZALES JEWELERS   July 2010 - August 2012
Montclair Nursing and Rehabilitation   January 2011 - April 2012

Skills
Sales, Customer Service, Banking, Teamwork, Credit, Leadership, Finance, Time Management, Financial Analysis, Retail, Financial Services, Outlook, Data Entry, Credit Analysis, Microsoft Excel, Process Improvement, Team Building

Education
Bellevue University   2013 — 2014
Bachelor of Science (B.S.), Business

Metropolitan Community College   2011 — 2013
Bachelor of Science (B.S.), Business

Nebraska Methodist College   2009 — 2011
Bachelor of Science (BS), Registered Nursing/Certified Nursing Assistant

Papillion La Vista High School   2005 — 2009

Experience
Richmond Jeweler   September 2014 - Present
Diamondsideal.com   December 2011 - Present
Fredericksburg jeweler   November 2007 - Present
VA Diamond Co.   January 2006 - Present
Helzberg Diamonds  January 2008 - February 2011
Whitehall Jewelers  November 2007 - January 2009
Silver time jewelers   November 2007 - January 2009
REEDS Jewelers  October 2007 - January 2009
Friedman jewelers  November 2007 - September 2008
Zales jewelers   November 2005 - January 2007

Skills
Entrepreneurship, Marketing Strategy, Jewelry, Fashion, Small Business, E-commerce, Brand Development, Retail, Product Development, Sales, Brand Management, Photography, Online Marketing, Start-ups, Online Advertising, Social Media Marketing, SEO, Marketing, Advertising, Web Marketing, Apparel, Email Marketing, Digital Marketing

Education
University of Mary Washington   2009 — 2011

Old Dominion University   2002 — 2006

GIA

Experience
Cabochon at River Oaks   February 2012 - Present
Zales Jewelers   August 2009 - January 2012
First City Loan & Jewelry   July 2004 - May 2007

Skills
Sales, Investment Strategies, Investment Advisory, Investment Banking, Product Innovation, Innovation, Accounting

Education
The University of Texas at Austin   2008 — 2009
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services

Houston Community College   2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General

Experience
Modine Manufacturing Company  October 2012 - Present
Modine Manufacturing Company  February 2011 - October 2012
KODE TV  2008 - 2009
Fletcher Hyundai   2007 - 2008
Rock-Tenn Company  November 2005 - April 2007
Fastenal  2007 - 2007
Pro 100 REALTORS   2002 - 2006
Computer Renaissance  2001 - 2002
Ozark Outdoor Advertising   1999 - 2001
Zales Jewelers   1983 - 1999

Skills
Customer Service, Training, Sales Management, Team Building, Process Improvement, Marketing Strategy, Coaching, Human Resources, Team Leadership, Microsoft Office, Leadership, Inventory Management, Marketing, Recruiting, Operations Management, Employee Relations, Customer Satisfaction, Start-ups, Time Management, Business Development, Leadership Development, Budgets, Management, Purchasing, Continuous Improvement, Strategic Planning, Negotiation, Manufacturing, Organizational..., Sales, Contract Negotiation, Performance Management, Program Management, Employee Training, Analysis, Project Management, Cross-functional Team..., Change Management, New Business Development, Account Management, Lean Manufacturing, Project Planning, Behavior Based Safety, Public Speaking, Social Media, Public Relations, Event Planning, Social Networking

Education
Missouri Southern State University   1980 — 1982
Business Management, Marketing

Carl Junction High School   1973 — 1977
College prep.

Experience
Lenscrafters  October 2010 - Present
ZALES JEWELERS   January 2004 - October 2010
KAY JEWELERS  October 2001 - January 2004
GOLD WOLFF JEWELERS   September 1999 - October 2001
AUTOTRONICS OF SARASOTA, INC   October 1998 - March 1999
WINN OIL COMPANY   October 1997 - October 1998
DONN WILLIAMS JEWELERS   April 1993 - April 1996

Skills
Office Administration, Customer Service, Inventory Control, Management, Retail, Training, Merchandising, Performance Management, Process Scheduler, Payroll, Sales, Budgets, Inventory Management, Loss Prevention, Store Management, Teamwork, Visual Merchandising, Customer Satisfaction, Profit, Employee Training, Multi-Unit Management, Driving Results, Coaching, Recruiting, P&L

Education
Hesperia High School   1987 — 1991
General Education, High School Diploma

Gemological Institute of America
Diamonds & Colored Stones

Experience
Strategic Sales Systems   January 2015 - July 2015
BJC HealthCare  November 2012 - February 2013
AT&T  June 2009 - April 2012
Zales Jewelers   November 2005 - May 2006
KAY Jewelers  June 2004 - November 2005
U.S. Army   October 2000 - May 2004

Skills
Windows, Software Development, Software Documentation, Visual Studio, Visual Basic, C#, Encapsulation, Inheritance, Polymorphism, Console Applications, WPF, WCF, AJAX, ASP.NET, Silverlight, XNA, XML, XAML, Microsoft SQL Server, Databases, Database Design, Database Administration, Operating Systems, Windows 7, Windows 8, Computer Hardware, Hardware, Troubleshooting, Software Installation, Expression Blend, Microsoft Office, Microsoft Excel, Graphic Design, Photoshop, Illustrator, Computer Building, Desktop Computers, Laptops, IT Operations, Technical Support, Call Centers, Customer Service, IIS, CRM, Salesforce.com, GoToAssist, Git, Github

Education
Missouri Tech   2012 — 2015
Bachelor of Science, Computer Software Engineering, Computer Software Engineering

Missouri Tech   2012 — 2014
Associate of Applied Science, Computer Software Engineering, Computer Software Engineering

St. Louis Community College   2006 — 2009
Major in Computer Animation, Computer Animation

Experience
Second Helpings  October 2013 - Present
Indianapolis Public Schools  October 2013 - Present
Zales Jewelers   2010 - August 2013
David's Bridal  2004 - 2009
Williams-Sonoma, Inc.   2001 - 2004
The Disney Store  1994 - 2001
Casual Corner Group  1989 - 1994

Skills
Recruiting, Performance Management, Leadership, Strategy, Training, Retail, Talent Management, Professional Mentoring, Driving Profitability, Time Management, Driving Results, Visual Merchandising, Store Management, Profit, Team Building, Sourcing, Sales, Loss Prevention, New Store Openings, Inventory Control, Store Operations, P&L, Multi-unit, Hiring, District Management, Retail Sales, Merchandising, Shrinkage, Merchandise Planning

Education
Indiana University Bloomington
BA, English, Speech and Theater

Experience
Transamerica Retirement Services  April 2003 - Present
Kay Jewelers  1998 - 2005
penco  2001 - 2003
Zales jewelers   1996 - 1998
Securitas Security Services USA, Inc.   1993 - 1995

Skills
HTML, SQL, Layout Tools, CSV, Business Analysis, Microsoft SQL Server, Web Design, Visio, Team Leadership, Team Building, Analysis, Project Management, Customer Service, Strategic Planning, Project Planning, Process Improvement, Microsoft Office, Negotiation, Insurance, Quality Assurance, SDLC, Leadership, Requirements Analysis, Recruiting, Software Documentation, Access, Budgets, Business Process, Training, Risk Management, Business Requirements, CRM, Business Intelligence, Requirements Gathering, Data Analysis, Integration, SharePoint, Program Management, Databases, MS Project, Business Process..., Systems Analysis, Software Project..., Disaster Recovery, XML, IT Management, System Administration, Testing, Management, Software Development

Education
Eastern Kentucky University   1989 — 1993
B.A, Business Administration

Eastern Kentucky University   1988 — 1993
BA, Business Administration and CIS

Sheikh Khalifa Bin Zayed Arab Pakistani College   1983 — 1988
FSC, pre engineering

Experience
William Davis Realty  February 2006 - Present
AT&T  1988 - 1999
FMC Corporation  March 1983 - January 1988
Zales Jewelers   September 1977 - June 1982
ADP  1968 - 1976

Education
Dallas Baptist University

Justin F. Kimball High School   1964 — 1967

Experience
Jacobs Asset Management   March 2013 - Present
Vastardis Capital Services  October 2011 - March 2013
Citigroup  February 2011 - October 2011
Gerson Lehrman Group  October 2007 - February 2011
Spencer Capital Management   June 2008 - August 2008
UBS Wealth Management  February 2008 - May 2008
Zales Jewelers   July 2006 - February 2008

Skills
Bloomberg, Financial Modeling, Financial Analysis, Excel, Hedge Funds, Capital Markets, Investments, Accounting, Microsoft Office, Equities, Financial Reporting, Bloomberg Terminal, Fund Accounting, Middle Office, Total Return Swaps, Fund Administration, Equity Derivatives, Fixed Income, Account Reconciliation, Derivatives, Alternative Investments, Investment Banking, Private Equity, Valuation, Asset Management, Corporate Finance, Microsoft Excel

Education
City University of New York-Baruch College - Zicklin School of Business   2006 — 2010
BBA, Finance

Stuyvesant High School

The Cooper Union for the Advancement of Science and Art

Experience
The Snow Barn   June 2013 - Present
"I Do" Cakes   October 2009 - Present
Zales Jewelers   September 1998 - Present
Zales Jewelers   October 2000 - November 2006

Skills
Visual Merchandising, Retail, Loss Prevention, Store Management, Apparel, Inventory Control, Merchandising, Fashion, Profit, POS, Retail Sales, Trend Analysis, Inventory Management

Education
Kansas State University   1995 — 1999

Experience
BMO Harris Bank N.A. / M&I Bank   July 2011 - December 2011
Marshall & Ilsley Bank  September 2009 - June 2011
M&I Bank  September 2006 - June 2009
Wells Fargo  September 2005 - September 2006
Wells Fargo  September 2003 - September 2005
Wells Fargo  October 2000 - September 2003
Meyer & Lundahl (Now DH Pace)   July 1999 - October 2000
Zales Jewelers   July 1997 - July 1999
Desert Shades   May 1996 - June 1997
Coffee Plantation  January 1996 - June 1996

Education
Glendale Community College   1995 — 2000
Communication

Experience
deBoulle   July 2006 - Present
The Luxury Marketing Council  2006 - Present
Friedmans Jewelers  2000 - 2007
Diamond Club International   1998 - 1999
Optical Corporation of America   March 1994 - December 1998
Zales Jewelers   1967 - 1995
Bailey Banks & Biddle-Zale Corporation   1965 - 1992
Zale Corporation  1965 - 1991
Zale - Diamond Park Fine Jewelers   1979 - 1982

Skills
Jewelry, Merchandising, Retail, Luxury, Stores, Retail Management, Inventory Management, Team Building, Diamonds, Strategic Planning, Forecasting, Customer Service, Customer Relations, Luxury Goods, Advertising, Sales Management, Budgeting, Inventory Control, Brand Development, Product Development, Purchasing, Excel, Word, Store Management, Visual Merchandising, Watches, Fine Jewelry, Wholesale, P&L, Buying, Vendor Relations, Gems, Trade Shows, Fashion, Promotions, P&L Management, Profit, Sourcing, Negotiation, Trend Analysis, Hiring, Market Planning, Marketing Strategy, Loss Prevention, Public Relations, E-commerce, Coaching, Sales Operations, Event Planning, Team Leadership

Education
Indiana University South Bend   1961 — 1963
None, Pharmacy & Business Management

Experience
Rent-A-Center  October 2011 - Present
Jacksonville Jaguars  August 2010 - January 2012
Zales Jewelers   February 2008 - October 2011

Skills
Sports, Microsoft Office, PowerPoint, Customer Service, Event Management, Social Media, Microsoft Word, Advertising, Sales, Marketing Strategy, Negotiation

Education
Nova Southeastern University   2011 — 2013
Master's degree, Science of Leadership

University of North Florida   2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Sports Management

Experience
Carter's OshKosh B'gosh   February 2014 - Present
Sephora Inside JC Penney  June 2012 - February 2014
Bath and Body Works  July 2007 - June 2012
Zales Jewelers   April 2004 - January 2009
Hanover Chrysler   March 2006 - December 2006

Skills
Visual Merchandising, Store Management, Merchandising, Store Operations, Retail, Inventory Management, Customer Service, Customer Satisfaction, Sales, Retail Sales, Coaching, Driving Results, Inventory Control, Leadership, Loss Prevention, New Store Openings, Profit, Sourcing, Training

Education
HACC, Central Pennsylvania's Community College   2005 — 2010
Associate, Buisness Major/Dental Hygeine

Experience
Sally's Beauty Supply  June 2009 - Present
Friedman's Jewelers  April 2002 - March 2008
Zales Jewelers   June 2000 - March 2002
Zales  April 1995 - May 2000

Skills
Loss Prevention, Merchandising, Retail, Training, Profit, Sales Operations, Store Management, Management, Leadership, P&L Management, Visual Merchandising, Jewelry, Customer Service, Selling, Sales, Inventory Control, Recruiting, Sales Management, Luxury Goods, Team Leadership, Team Building, Driving Results, Human Resources, Multi-unit, P&L, District Management, Hiring, Income Statement, Inventory Management, New Store Openings, Store Operations

Education
Francis Marion University   2000 — 2004
Pending, Business Management

Bennettsville High School   1984 — 1988
Honor Graduate, College Prep

Experience
Zales Jewelers   August 2006 - November 2014

Skills
Inventory Control, Profit, Store Operations, Driving Results, Shrinkage, Retail, Retail Sales, Inventory Management, Sales, Customer Service, Loss Prevention, Store Management, Customer Satisfaction, Sales Management, Visual Merchandising

Education
Colorado State University   2009 — 2012
Bachelor of Arts (B.A.), Sociology

Colorado State University   2008 — 2012
Sociology, Criminal Justice

Experience
Helzberg Diamonds  March 2015 - July 2015
Zales Jewelers   August 2012 - January 2015
Fashion Bug  March 2011 - January 2012
Roomful Express Furniture  March 2006 - August 2011
R.H. Kuhn Company, Inc.   April 2006 - January 2011
PetSmart  March 1993 - July 2005

Education
Fairmont State University   1981 — 1985
BS, Business Administration

Experience
The Auto Club Group  January 2007 - Present
Independent Partylite Consultant  April 2010 - January 2013
Coldwell Banker Primus Realty  June 2005 - March 2007
Zales Jewelers   November 2006 - January 2007
Paige Personnel  June 2006 - January 2007
DuPage Credit Union  December 2005 - June 2006
Zales Jewelers   September 2003 - December 2005
Sears  October 1997 - September 2003

Skills
Event Planning, Sales, Customer Service, Customer Satisfaction, Time Management

Education
Aurora University   2002 — 2005
Bachelor of Arts, Marketing

Waubonsee Community College   1999 — 2001
Associate of Science, Business

Experience
Zale  October 2013 - Present
zales Jewelers   August 1988 - September 2013
Bailey Banks & Biddle  1989 - 1990
Kay Jewelers  August 1982 - April 1988

Skills
Diamonds, Jewelry, Retail, Inventory Management, Merchandising, Visual Merchandising, Inventory Control, Gems, Profit, P&L Management, Customer Service, Sales Management, Product Knowledge, Team Building, Multi-unit, P&L, Loss Prevention, Fine Jewelry, Retail Management, Stores, Watches, Store Management, Luxury Goods, Hiring, District Management, Multi-Unit Management, Recruiting, Purchasing, Employee Training, Shrinkage, Sales, Driving Results, Accountability, Customer Experience, Income Statement, Pricing, Store Operations, Forecasting, Sales Operations, CPFR, Merchandise Planning, Big Box, Customer Retention, Trend Analysis, New Store Openings, Retail Sales, Wholesale, New Store Development, Associate Development

Education
Rio Hondo College   1991 — 1992

Experience
Gem Appraisal Labs   August 2012 - Present
GIA  1980 - 2012
Zales Jewelers   August 2008 - February 2010
Zales Jewelers   August 2008 - February 2010
Jared the Galleria of Jewelry  October 2003 - April 2006
Imperial-Deltah Pearl Company   September 1990 - April 2000
Bailey Banks   January 1985 - January 1990

Skills
Inventory Management, Customer Service, Pallet Jack, Merchandising, Visual Merchandising, Loss Prevention, Event Planning

Education
Gemological Institute of America
Graduate Gemologist, Gemology

Experience
Ziems Ford Corners   April 2014 - Present
Ziems Ford Corners   April 2014 - Present
Unemployed  January 2014 - April 2014
Advantage Dodge Chrysler Jeep   October 2013 - December 2013
Unemployed  February 2013 - October 2013
Zales Jewelers   June 1996 - February 2013
Western States Security   June 1994 - June 1996
Sam's Town Furniture   January 1992 - May 1995
Sears Home Improvement Products  January 1990 - March 1993
Kmart Corporation  June 1988 - January 1990

Skills
Retail, Customer Service, Merchandising, Inventory Management, Store Management, Visual Merchandising, Loss Prevention, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Management, Sales Management, Inventory Control, Team Building, Operations Management, Training, Process Scheduler, Budgets, Recruiting, Profit, Human Resources, Distribution Center..., Payroll, P&L

Education
San Juan College   1987 — 1988
Some College, Computer Science

Shiprock High School   1984 — 1987
Diploma, General Studies

Experience
Stanley Black & Decker  November 2009 - Present
Citigroup Employee Services   April 2008 - October 2009
Premier Financial Services, LLC  April 2007 - March 2008
ZALES Jewelers   May 2004 - January 2008
Hartford Insurance Co  June 2006 - April 2007
Executive Aircraft Interiors, Inc   May 2005 - September 2005

Education
Post University   2001 — 2005
Bachelor Degree, Business Management

Experience
Workplace Essentials  May 2015 - Present
Workplace Essentials  April 2008 - Present
Zales Jewelers   November 1997 - March 2007

Skills
Account Management, Team Building, Solution Selling, Customer Service, Sales Management, Sales Operations, Negotiation, Customer Retention, Inventory Management, Retail, Business Development, Coaching, Customer Satisfaction, B2B, Advertising, Selling Skills, Online Marketing, Sales Process, Email Marketing, Forecasting, Event Planning, Trade Shows, Social Media, Salesforce.com, Budgets, Business Planning, Team Leadership, Leadership, P&L Management, CRM, P&L, Management, Marketing, New Business Development, Cold Calling, Contract Negotiation, Direct Sales, Training, Marketing Strategy, Sales, Strategic Planning, Social Media Marketing, Relationship Building, Social Networking

Education
Community College of Rhode Island   1997 — 2000
Assoc, Business

Experience
Surgical Care Affiliates  November 2004 - Present
St Lukes Regional Medical Center  February 2003 - November 2004
Mount Vernon Women's Clinic   August 2000 - December 2002
Pac Med Clinics   November 1994 - July 2000
Zales Jewelers   September 1989 - May 1996
The Heart Group  April 1993 - November 1994
Community Homewell, Inc.   October 1987 - February 1990

Skills
HIPAA, Medical Terminology, EHR, Healthcare Information..., Medical Coding, ICD-9, EMR, Healthcare, Healthcare Management, Medical Records

Education
Boise State University   2009 — 2011
Bachelors of Health Science, Health Informatics and Information Management

Boise State University   2006 — 2009
Associates of Science, Health Informatics and Information Management

American Academy of Procedural Coders
CPC - Certification, Coding

North Seattle College
Associate of Arts, General

Experience
Alberto's Fine Jewelry   June 2014 - Present
Kay Jewelers  August 2010 - October 2012
Zales Jewelers   November 1999 - August 2010

Skills
Merchandising, Store Management, Retail Management, Loss Prevention, Visual Merchandising, Customer Service, Inventory Management, Retail, Inventory Control, Scheduling, Profit, Coaching, Sales Management, P&L, Customer Relations, Profitability, Team Building, Microsoft Office, Shrink Control, Customer Satisfaction, Budgeting, Excel

Education
Diamond Council of America   2005 — 2006
Diamondtologist, Diamonds

Gemological Institute of America   1998 — 1999
AJP, Jewelry

Experience
United States Air Force  April 1998 - April 2006
Kelly AFB, San Antonio, TX   July 1985 - April 1998
Zales Jewelers   September 1969 - March 1985

Education
Falls Business College   1962 — 1963
Business

San Antonio College

Experience
Alison Jane Photography   November 2010 - Present
Reed's Jewelers  October 2009 - December 2009
Zales Jewelers   August 2005 - February 2009
Gap, Inc  August 2006 - May 2008
Acre Settlement Services, LLC   June 2007 - January 2008

Education
Christopher Newport University   2002 — 2003

Abingdon High School   2000 — 2002
High School Diploma

HACC - York Center
HEALTH SCIENCES; HEALTH SCIENCES

Virginia Highlands Community College
MARKETING

Experience
The Bon Ton Stores Inc.  October 2011 - Present
The Bon Ton Stores Inc.  2011 - 2012
Zales Jewelers   July 2010 - October 2011
Macys  June 2009 - April 2010
Saks 5th Avenue  2007 - 2009

Skills
Loss Prevention, Inventory Control, Store Management, Inventory Management, Retail, Internal Investigations, Customer Service, Asset Protection, Profit, Time Management, Physical Security, Interrogation, Private Investigations, Process Scheduler, Microsoft Office, Leadership, Customer Satisfaction, Microsoft Word, PowerPoint, Team Building

Education
Capella University   2012 — 2013
Master of Science (M.S.), Homeland Security, Law Enforcement, Firefighting and Related Protective Services

Rasmussen College   2009 — 2011
BS, Criminal Justice/Homeland Security

Experience
Meister Logistics   March 2012 - Present
InterfaceFLOR  December 2006 - December 2011
West Point Home, Lanier   February 1987 - January 2007
West Point Pepperell  July 1977 - February 1987
Zales Jewelers   September 1975 - July 1977
Loom Cleaner and Weaver   May 1970 - September 1975

Skills
PHR, OSHA, FMLA, EEO compliance, SHRM, Staff Training, Employee Benefits, Policy, Deferred Compensation, Interviews, SPHR, Hiring, Human Resources, Training, Screening, Benefits Administration, Recruiting, Employee Relations

Education
Auburn University
Bachelor of Science, Business Administration

Southern Union State Junior College
Associate of Science, Business Administration

Troy State University
Master of Science, Personnel Management

Experience
Schwan’s Global Supply Chain, Inc   May 1988 - June 2012
Schwan's Global Supply Chain, Inc.   1988 - 2012
Zales Jewelers   1987 - 1988
Wilson Constructors   1987 - 1988
Gordon's Jewelers  1985 - 1987

Skills
Emergency Medical..., CAHOC Certified

Education
Minot State University   1981 — 1985
Associate of Arts (A.A.), Mid-Management

Minot State University
Associate of Arts, Mid-Management

Minot High School
High School Diploma

Experience
Orkin Pest Control  October 2012 - Present
Stanley Black & Decker  January 2007 - November 2011
Zale's Jewelers  September 2004 - January 2008
Best Buy  July 2003 - February 2005
ADT  June 2002 - July 2003
Circuit City Retail Stores   January 1994 - April 2002

Skills
New Business Development, Sales, Customer Service, Sales Management, Account Management, Team Building, Direct Sales, Cold Calling, Sales Operations, Customer Retention, B2B, Sales Process, Sales Presentations, Selling, Retail

Education
DePaul University   2005 — 2006
Business Administration and Management, General

Experience
Seattle Children's  June 2011 - January 2013
Zales Jewelers   October 2007 - June 2011

Skills
Certified Medical...

Education
Everest College-Everett   2010 — 2010
Certification, Medical/Clinical Assistant

Experience
The Cheesecake Factory  October 2007 - Present
Skaggs  January 2010 - January 2012
Zales Jewelers   December 2000 - August 2003

Education
Eagle Gate College-Murray   2012 — 2013
Associate Degree, Business Administration and Management, General

Western Illinois University   2000 — 2002

Experience
Alpha Media USA  June 2005 - Present
Zales Jewelers   June 2005 - April 2007
Eckert's Country Store and Farms  May 2003 - August 2003

Skills
Marketing Strategy, Social Media Marketing, Integrated Marketing, Project Management, Events Coordination, Event Planning, Radio Host, Voice Over, Voice Acting, Radio Broadcasting, Broadcast, Radio Promotions, Radio Production, Public Speaking, Public Relations, Creative Writing, Microsoft Word, Microsoft Publisher, Microsoft Office, Staff Training, Staff Management, Audio Editing

Education
Bradley University   2003 — 2007
Bachelor of Arts (BA), Communication with emphasis in Radio/TV and minor in Religious Studies

Belleville Township High School West   1999 — 2003