Zenith American Solutions
Industry: Company
DescriptionFounded: 1963 Subsidiaries: Pacific Federal, LLC, Benserco, Inc., Insurance Programmers Inc., Administration Services, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportZenith American SolutionsWebsiteDirections Saved (0) Saved Save 3 Google reviews Insurance agency in Tucker, Georgia Address: 100 Crescent Centre Pkwy Suite 400, Tucker, GA 30084 Phone: (770) 934-3953Hours: Category: Website: : : : Place name: : : : Website: https://www.zenith-american.com/ Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Zenith American Solutions Posting publicly on the Web Write a review Reviews 3 Google reviews
Zenith American Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Zenith American Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Zenith American Solutions Employees
Zenith American Solutions July 2015 - Present
Pacific Medical Centers August 2014 - July 2015
Apple Physical Therapy December 2013 - August 2014
Apple Physical Therapy September 2011 - November 2013
Regence BlueCross BlueShield July 2007 - March 2011
Park Rose Care Center March 2007 - May 2007
Money Mart June 2004 - May 2005
Skills
Healthcare, Invoicing, Training, Medicare, Medical Billing, Customer Service, Health Insurance, HIPAA, CPT, Time Management, Microsoft Word, PowerPoint, Outlook, Insurance, HCPCS, ICD-9, Medisoft, Software Documentation, Microsoft Office, Research, Call Centers, Human Resources, Data Entry, Employee Benefits, Medical Terminology, Microsoft Excel, English, Windows, Teaching, Editing, System Administration, Policy, Medical Records, Administrative..., Medical Coding, EMR, Accounts Receivable, Healthcare Management, Appointment Scheduling, Ten Key, Medicaid, Filing, Leadership, Office Administration, data, File Management
Education
Tacoma Community College 2012 — 2015
Associate of Science (A.S.), Health Information/Medical Records Administration/Administrator
GreenRiver Community College 2014 — 2014
Certificate, Accounting Clerk
Tacoma Community College 2012 — 2013
Certificate, Reimbursement Specialist, A
Tacoma Community College 2006 — 2007
Certificate, Medical Office Assistant/Specialist
Great Western Malting Company May 2012 - Present
Fitguard April 2010 - July 2011
ADP September 2007 - April 2009
Leisure Care June 2005 - November 2006
Zenith American Solutions September 2000 - June 2005
Providence Health Plan July 1990 - July 1997
Skills
Account Reconciliation, Client Billing, Third Party Reporting, Third Party Billing, Invoice Processing, Credit Card Transaction..., Data Entry, Invoicing, Accounting, 10 Key, Microsoft Excel
Education
Edmonds Community College
Associate's degree, Business and accounting
Zenith American Solutions January 2013 - Present
Ventura Foods August 2010 - July 2012
Golden State Water Company April 2000 - August 2010
Skills
IBM iSeries, Disaster Recovery, Data Center, Servers, IBM Servers, IBM AS/400, AS400 Administration, System Administration, High Availability..., HMC, LPAR, Operating Systems, Help Systems ROBOT..., IBM BRMS, PowerHA, HACMP, IBM Certified, Storage, PowerVM, Software Documentation, IBM i and External..., ODBC, SAN, Enterprise Software, Visio
Education
Mount San Antonio College 1986 — 1988
Fire Science/Fire-fighting
Mount San Antonio College 1986 — 1988
Fire Science/Fire-fighting
Mt. San Antonio College
Fire Science/Fire-fighting
Zenith American Solutions January 1991 - February 2012
Skills
Data Entry, Accounts Receivable, Bank Deposit, Research, Filing, Customer Service, Teamwork, Cpr Certified, Vital Signs, Employee Benefits, 10 Key, Telephone Skills, Microsoft Word, Medical Assisting, Microsoft Excel, PowerPoint, Copying, Confidentiality, EKG, Account Reconciliation, ICD-9, CPT
Education
Kaplan College 2013 — 2014
Medical/Clinical Assistant
College of Southern Nevada 2012 — 2013
Zenith American Solutions August 2014 - Present
Zenith American Solutions August 2014 - Present
Nevada Dental Benefits, Ltd March 2010 - August 2013
Southwest Medical Associates April 2006 - January 2009
Washington Mutual Bank January 2005 - March 2006
Washington Mutual Bank September 2002 - January 2004
Contractors Warehouse February 2001 - September 2002
Skills
Sales, Insurance, Call Centers, Outlook, Customer Service, Health Insurance, Employee Benefits, Claim, Medicare, Property & Casualty..., Workers Compensation, Data Entry, Brokers, Claims Management, Disability Insurance, General Insurance, Long-term Care, HIPAA, Healthcare, Term Life Insurance
Education
Pasadena City College 1999 — 2001
Television Production
California State University-Northridge 1995 — 1998
Radio, Television, and Digital Communication
Downtown Business Magnets High School
High School Diploma
Zenith American Solutions October 1992 - January 2013
Portfolio Services, Inc September 1986 - May 1992
Skills
Bookkeeping, Cash Reconciliation, Accounts Receivable, Accounts Payable, Peachtree, Quickbooks, Microsoft Excel, Microsoft Word, Customer Service, Process Improvement, Insurance, Account Reconciliation, Payroll, QuickBooks, Spreadsheets, Financial Accounting, Accounting, Financial Analysis, Financial Statements, Invoicing, Tax, Payroll Taxes, Employee Benefits, Benefits Administration, General Ledger, Credit, Balance, Microsoft Office
Education
University of Minnesota
Accounting
UMD Center For Economic Development
The College of St. Scholastica
Introduction to Business Data Processing
Vermilion Community College
Memorial Senior High School
High School Diploma
Zenith American Solutions August 2014 - Present
Education
Marylhurst University 2015 — 2018
Master of Business Administration (M.B.A.), MBA
San Francisco State University
BA, Cultural Anthropology
Community Health Plan March 2014 - December 2014
J. Donley Associates October 2013 - March 2014
Sedgwick January 2012 - April 2013
Benefit Solutions September 2009 - October 2009
Zenith American Solutions October 2005 - September 2009
WikeneWeb April 1996 - December 2005
Regence BlueShield of Washington February 2003 - October 2005
Regence BlueShield of Washington April 2001 - February 2003
Symantec February 1996 - December 1999
Skills
jQuery, JavaScript, Ruby on Rails, Web Design, Web Development, Web Applications, Java, Technical Support, Technical Training, Customer Service, Non-profit Volunteer, Creative Problem Solving, Creative Services, HTML 5, Social Media, Social Skills, SQL, Mobile Applications, XML, web, CSS, E-commerce, Microsoft Excel, Linux, iPhone, Employee Benefits, Visio, Nonprofits, Invoicing, Agile Methodologies, Insurance, Health Insurance, HTML5, Training, Team Building
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development, Computer Software Engineering
Edmonds Community College 2014 — 2015
Certificate in Web Application Developer, Computer Software Engineering
Edmonds Community College 2010 — 2011
Accounting and Business/Management
College of Southern Nevada 2008 — 2009
Computer Science
University of Phoenix-Las Vegas Campus 2008 — 2008
Computer Science
New Hope Christian College 1996 — 1998
Lake Stevens High School 1989 — 1993
Zenith American Solutions January 2015 - Present
Robert Half January 2014 - March 2014
James J. Boyle / Fed Ex Trade Networks March 2012 - August 2013
Boeing Company October 2004 - October 2008
Down Under Answers March 2003 - April 2004
Skills
Procurement, Management, Customer Service, Process Scheduler, Software Documentation, Customs Regulations, Invoicing, Leadership, Outlook, Problem Solving, Sales, Time Management, Transportation, Human Resources, Marketing, Microsoft Office, Team Building, Event Planning, Project Management, Program Management, Onboarding
Education
Central Washington University 2002 — 2003
Bachelor's Degree, Business Administration and Management, General
Zenith American Solutions August 2007 - Present
Midway airport 2004 - 2006
Charlie's Angels Beauty Salon 1993 - 2000
Skills
Customer Service, Data Entry, 10 Key, Microsoft Excel, Outlook, Process Improvement, Payroll, Analysis
Education
DePaul University 2013 — 2015
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Harry S. Truman college 1993 — 1994
Certificate, Cosmetology/Cosmetologist, General
The Insurance Exchange, Ltd. January 2014 - Present
Aon Hewitt May 2014 - October 2014
GoHealth August 2013 - January 2014
Aon Hewitt September 2012 - January 2013
Zenith American Solutions July 2008 - December 2009
General Board of Pension and Health Benefits October 2005 - July 2008
Aon Hewitt July 2004 - October 2005
Skills
Employee Benefits, Call Centers, Benefits Administration, Health Insurance, Employee Relations, Vendor Management, Human Resources, Coaching, Life Insurance, Defined Benefit, HRIS, Licensed Life & Health..., Pension Administration, Call Center..., PeopleSoft, Medicare, Property & Casualty..., Quality Assurance, Call Center, Policy, Personnel Management, Employee Engagement, Onboarding, Customer Service, Defined Contribution, Health & Welfare..., COBRA, Workforce Management, Performance Appraisal, Agile Project Management, Process Management, Commercial Insurance, Health Insurance..., Team Building, Insurance, Training, Management, Leadership, Sales, Microsoft Office, Process Improvement, Strategic Planning, Recruiting, Disability Insurance, Small Business, Business-to-Business..., Individual Health..., Group Health Insurance, Employer Sponsored..., Long-term Care
Education
American Management Association 2006 — 2008
Management
William Rainey Harper College 2005 — 2005
Chicago State University 1999 — 2002
Muir Eye Care July 2014 - Present
San Ramon Regional Medical Center September 2013 - November 2013
Zenith American Solutions December 2012 - January 2013
Associated Third Party Administrators (ATPA) 2002 - 2008
Colt Express Outsourcing 2000 - 2002
John Muir Medical Center 1999 - 2000
North American Medical Management 1996 - 1999
PacifiCare 1989 - 1996
Aetna 1984 - 1989
Skills
Accounts Receivable, Customer Service, Microsoft Excel, Microsoft Office, Payroll, Human Resources, Outlook, Accounting, Recruiting, Accounts Payable, Access, PowerPoint, Microsoft Word, Employee Relations, Project Management, Budgets, Team Building, Strategic Planning, Team Leadership, Public Speaking, Employee Benefits, Insurance, Benefits Administration, Training, Healthcare, HIPAA, Management, Health Insurance, Medicare, Medical Billing, Hospitals, Leadership, Medical Coding
Education
Santa Barbara City College 2009 — 2013
Health Information Technology, Sophmore
Zenith American Solutions January 2012 - Present
The UPS Store June 2011 - January 2012
Skills
Customer Service, Typing, Call Center, Data Entry, Creative Writing, Resume Writing, Teaching, Retail, Creative Services, Phone Etiquette, Multi-line Phone, Email, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking
Education
College of Southern Nevada 2008 — 2012
Associate of Arts (A.A.), Elementary Education and Teaching
Shadow Ridge High School 2003 — 2007
High School Diploma, General Studies
Vegas.com March 2015 - Present
Vegas.com August 2014 - March 2015
Zenith American Solutions May 2013 - August 2014
Vegas.com July 2010 - August 2014
Vegas.com June 2008 - July 2010
Citigroup July 2000 - February 2008
Skills
Troubleshooting, Active Directory, Desktop Application..., Windows 7, Information Security, Security, Penetration Testing, Nessus, Tripwire Enterprise, Compliance PCI, PCI DSS, iPhone Support, Android, Microsoft Office 2007, VMware, Windows Server, Computer Repair, Software Installation, Computer Hardware..., Computer Hardware, Help Desk Support, Process Improvement, Technical Documentation
Education
ITT Technical Institute 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
College of Southern Nevada 1996 — 2000
Zenith American Solutions April 2011 - Present
Perkins Coie LLP June 2006 - April 2011
Premera Blue Cross 1998 - 2006
Premera Blue Cross 1998 - 2006
Premera Blue Cross 1998 - 2006
Skills
Business Analysis, Customer Service, Process Improvement, Requirements Analysis, SDLC, Software Documentation, Requirements Gathering, Insurance, Business Process..., SharePoint
Education
California State University-Long Beach 1970 — 1973
Bachelor of Arts (B.A.). Cum Laude, Major - English; Minor - Radio/TV
Arizona State University 1969 — 1970
Pasadena High School 1967 — 1969
High School Diploma, College Prep
Zenith American Solutions July 2004 - Present
Premera Blue Cross 2001 - 2004
Great West Life 1996 - 2001
Mutual of Omaha 1980 - 1996
Skills
Claims Management, Insurance, Property & Casualty..., Legal Liability, Commercial Insurance, Workers Compensation, Brokers, Underwriting, Risk Management, Process Improvement, Business Analysis, Microsoft Excel, Liability, General Insurance, Reinsurance, Requirements Gathering, Casualty, Claims Handling, Outlook, Microsoft Word
Education
Bellevue College
Zenith American Solutions August 2000 - January 2014
Skills
Microsoft Office Suite,...
Education
The University of Chicago Booth School of Business 1992 — 1995
Master of Business Administration (MBA), Labor and Industrial Relations/ Human Resources Management
Zenith American Solutions November 2014 - Present
Zenith American Solutions December 2012 - November 2014
"Self Employed" June 2012 - December 2012
Lincoln Technical Institute April 2011 - June 2012
Aristocrat 2010 - 2010
Skills
Computer Forensics, Data Forensics, Information Security, Bluecoat, DNS, DHCP, Microsoft Exchange, Group Policy, Active Directory, Microsoft Servers, Lync Server 2010, Data Center, Microsoft Office, CommVault, Websense, Dell PowerEdge Servers, Cisco VoIP, SharePoint, Citrix, Blackberry Enterprise..., ActiveSync, HP Server Hardware, iPhone, Android, Backup Exec, Norton Ghost, Altiris, Adobe Creative Suite, HTML scripting, Windows Batch, VBScript, QuickBooks, Quicken, NEC, Server Administration, DNS management, Terminal Server, Symantec Backup, Desktop Computers, Lync, Symantec Endpoint..., WSUS, Windows, Backup Solutions, Infrastructure, 2008 R2
Education
Western Governors University 2015 — 2019
Bachelor of Science, IT – Security, Information Technology
Lincoln Technical Institute-Paramus 2004 — 2004
Technical Certification, Network Systems Administrator
DiMare Fresh, Inc. June 2014 - Present
Southern Wine & Spirits October 2012 - June 2014
Zenith American Solutions August 2006 - May 2012
Neil J. Mornick, CPA November 2003 - July 2006
Skills
Account Reconciliation, Payroll, General Ledger, Accounting, Financial Statements, Journal Entries, Bookkeeping, Tax Returns, Sales Tax, Cash, Financial Accounting, Payroll Taxes, 10 Key, Microsoft Excel, Outlook, Accruals, Bank Reconciliation, Employee Benefits, SAP, GAAP, Microsoft Word, Year End Accounts, Tax, Balance, Insurance, Financial Reporting, Variance Analysis, Balance Sheet, Ledger, Mas 90, Cash Receipts, Expenses, Tax Preparation
Education
University of Nevada-Las Vegas 2006 — 2010
Bachelor's degree, Accounting
Florida International University 2005 — 2006
Miami Dade College 2002 — 2005
Associate's degree, Business/Accounting
Emery Reddy January 2015 - Present
Zenith American Solutions September 2013 - January 2015
Zenith American Solutions July 2013 - September 2013
Founders Insurance July 2011 - February 2013
Founders Insurance December 2010 - July 2011
SearchLink Solutions June 2010 - July 2010
LegalFish May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Advertising, InDesign, Event Management, Online Advertising, Customer Service, Marketing, Social Networking, Public Relations, Insurance, Research, Management, Social Media Marketing, Social Media
Education
University of Illinois at Urbana-Champaign 2006 — 2010
BS, Advertising
Danita Johnson March 2013 - Present
Zenith American Solutions December 2012 - March 2013
Hill Physicians Medical Group March 2011 - January 2013
San Francisco Health Plan July 2012 - November 2012
LA Care Provider April 2012 - July 2012
Correct Care Integrated Health July 2009 - June 2010
Health Net February 2002 - April 2009
Skills
Medicare, Insurance, Medical Billing, Healthcare, Customer Service
Education
Ashford University 2010 — 2013
BS Healthcare, Law w/Healthcare Emphasis
Colorado Technical University
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Zenith American Solutions December 1992 - Present
Great Harvest Bread Co. 1987 - December 1992
Skills
Customer Service
Education
Spokane Community College 1990 — 1992
Associate's degree, Computer Programming
Zenith American Solutions October 2009 - Present
Mantis Technology Group (now ProKarma) June 2000 - October 2009
Contractors Bonding and Insurance Company January 1998 - June 2000
GEOS Language Systems September 1993 - September 1995
J H Zerbey Newspapers Inc. July 1991 - September 1993
Skills
Problem Solving, Consensus Building, Microsoft SQL Server, SSRS, SSIS, IIS, PHP, MySQL, ColdFusion, ETL, Web Applications, Oracle, Software Documentation, Requirements Gathering, Database Design, SQL
Education
Temple University 1996 — 1998
Master of Journalism, Journalism
Bloomsburg University of Pennsylvania 1987 — 1991
BA, Communications
Bellevue College 2013 — 2014
Business Intelligence Analyst Certificate of Accomplishment, Business Intelligence
none Customer Service RepresentativeUPS Call CenterAugust 2014 - Present
Zenith American Solutions May 2014 - June 2014
Vegas.com August 2013 - March 2014
Sage Commerical Advisors, LLC September 2012 - May 2013
Velvet Crossing Marketing May 2012 - June 2012
Furniture Market February 2012 - April 2012
IPS/Weld-On Corporation January 1996 - January 2001
JC Penny Portrait Studios October 1996 - December 1996
Tri Graphics (Closed) March 1995 - October 1996
Skills
Adobe Creative Suite, Microsoft Office, Pre-press, Social Media Marketing, Web Design, Foreign Languages, Interactive Media, Brand Awareness, Google Analytics, Facebook, Twitter, Digital Imaging, Digital Photography, Digital Pre-press, Photography, Corel Draw, Seagull Bartender, Lotus Smartsuite, Posters
Education
International Academy of Design and Technology-Henderson 2009 — 2012
Bachelor's of Fine Arts Degree, Graphic Design, 3.43
Mount San Antonio College
AA Degree, General Studies
Group Benefit Services September 2014 - Present
Zenith American Solutions March 2011 - June 2014
XLHealth June 2007 - April 2009
American Financial & Insurance Srvs January 2000 - June 2007
Skills
Insurance, Health Insurance, Claim, Employee Benefits, Medicare, Pensions, PPO, HMO, Defined Benefit, Process Improvement, ERISA, Pension Administration, Benefits Administration, HIPAA, Financial Reporting, Eligibility
Education
San Jacinto College
Certificate of Achievement, Cosmetology/Cosmetologist, General
The Community College of Baltimore County
Certificate of Achievement, Medical/Clinical Assistant
Zenith American Solutions February 2013 - Present
Parker Staffing Services at Zenith American Solutions August 2012 - February 2013
Corestaff Services - contract at Alstom Grid Inc. October 2011 - April 2012
Sierra Systems Inc. January 2007 - August 2011
Covestic, Inc. September 2004 - December 2006
Covestic, Inc. September 2002 - September 2004
Amgen Inc. (formerly Immunex Corp.) August 2001 - August 2002
Inteliant Corporation 1996 - 2001
Skills
Business Process, Applicant Tracking..., Organizational..., Start-ups, Organizational Design, Databases, Technical Recruiting, Recruiting, Conflict Resolution, Talent Acquisition, Metrics, Onboarding, Sourcing, Training, Employee Relations, Management, Benefits Negotiation, Human Resources, Project Management, New Hire Orientations, Personnel Management, SDLC, Employee Benefits, Vendor Management, Interviews, Performance Management, Talent Management, Hiring, Screening Resumes, Screening, Temporary Placement, Workforce Planning, College Recruiting, Internet Recruiting, Job Descriptions, HRIS, Benefits Administration, Payroll, Employee Engagement, Coaching, Deferred Compensation, HR Policies, Executive Search, Succession Planning
Education
Agnes Scott College
BA, German, minor in Education
Cigna October 2014 - Present
Cigna November 2013 - October 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - October 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2010 - March 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2008 - November 2010
Humana August 2002 - February 2008
Zenith American Solutions August 2000 - February 2002
NW University Oral Health Center March 1998 - June 1998
CompBenefits February 1997 - February 1998
Skills
Microsoft Office, Claims Management, Customer Service, Project Management, Workforce Management, Medical Terminology, Healthcare Management, Health Insurance, Team Leadership, Call Centers, Performance Management, Team Mentoring, Claim, Insurance, Medicare, Process Improvement, Provider Relations, Employee Benefits, Healthcare, Leadership, Team Building
Education
Bankmark School of Business
Health Insurance Producer;
Penn Foster College
Health Information/Medical Records Technology/Technician
Prairie State College
Project Management
Zenith American Solutions June 2010 - Present
The Cool press Creative Lab June 2009 - Present
Zenith American Solutions May 2008 - June 2010
Chicago Transit Authority January 2003 - January 2008
Skills
Graphic Design, Illustration, Art Direction, Branding & Identity, Illustrator, Typography, Posters
Education
American Academy of Art
Bachelor of Fine Arts (BFA), 3d Modeling & Animation / Graphic Design
Zenith American Solutions October 2012 - Present
Boilermakers National Funds October 2007 - September 2012
Boilermakers National Funds August 2002 - October 2007
Skills
Administrative..., Data Entry, Outlook, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Office Administration, Human Resources
Education
University of Missouri-Kansas City 1975 — 1977
Bachelor of Arts (B.A.), Psychology
Maple Woods Community College 1973 — 1975
Associate of Arts (AA), Psychology and Sociology
Zenith American Solutions August 2011 - Present
T-Mobile August 2010 - June 2011
Premera Blue Cross December 1999 - July 2010
Nordstrom 1992 - 1999
Blue Cross of Washington and Alaska 1984 - 1992
Skills
Enterprise Architecture, SOA, Integration, Databases, Software Development, Data Warehousing, .NET, Business Analysis, C#, Middleware, SSRS, Websphere
Education
Seattle Pacific University 1967 — 1971
BA
University of Washington
MA
Zenith-American Solutions June 2013 - Present
Anthem May 2003 - June 2013
Anthem BlueCross BlueShield May 2003 - June 2013
anthem 2003 - 2008
wellpoint 2003 - 2008
HealthSync January 2001 - May 2001
CIGNA 1997 - 2001
NYLCare October 1994 - January 1997
Lincoln National Insurance Company 1985 - 1991
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Strategy, Sales, Leadership, Recruiting, Start-ups, Medicare, Disability Insurance, Underwriting, Claim, Brokers, Life Insurance
Education
DePauw University 1981 — 1985
BA, Economics
Bartholomew Consolidated School Corporation August 2014 - Present
The Republic November 2013 - July 2014
Healthsouth June 2012 - January 2013
The Loomis Company October 2008 - December 2011
SIHO December 2004 - October 2007
Zenith American Solutions November 1996 - September 2004
TRICARE - Defense Health Agency February 1991 - August 1996
Skills
Data Entry, Customer Service, HIPAA, ICD-9, HCPCS, Insurance, Typing, Health Insurance, Claim
Education
Ivy Tech Community College 1986 — 1989
Zenith American Solutions July 2011 - Present
Zenith Administrators September 2008 - June 2011
Sheffield, Olson & McQueen March 2000 - September 2008
Skills
Claims, Insurance, Health Insurance, Employee Benefits, Medicare, business analyst, systems analyst, Business Requirements, Requirements Gathering, HIPAA, Process Improvement, Claim, Business Analysis, Visio, Access, Software Documentation
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Information Technology
University of Minnesota-Twin Cities 1995 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Zenith American Solutions October 2008 - Present
CAAN Academy of Nursing January 2009 - June 2012
Chareter One Bank September 2006 - October 2008
Cracker Barrel Old Courty Store September 2002 - August 2007
Skills
Benefits Administration, COBRA, Call Centers, Customer Service, Employee Benefits, HIPAA, HMO, Health Insurance, Insurance, Managed Care, Outlook, Pensions, Telephone Skills, Workers Compensation, PPO, Medicare
Education
Walden University 2012 — 2014
Master of Science (MS), Psychology
University of Phoenix 2009 — 2010
MBA, Business
Zenith American Solutions March 2012 - September 2012
QuadraMed September 2011 - March 2012
QuadraMed July 2008 - September 2011
Banner Health January 2005 - July 2008
SoftMed Systems, Inc. July 1999 - November 2004
Skills
Turkish, French, EMR, Healthcare IT, Visio, Process Improvement, Software Project..., MS Project, Problem Solving, Database conversions, Clinical Information..., Health Information..., Healthcare Information..., Methodology, Risk Management, Issue Management, Escalations Management, Portfolio Management, Sprint Planning, Project Management, Certified Scrum Master..., Management, Software Implementation, Training, Systems Analysis, Integration, PMO, Healthcare, Agile Methodologies
Education
University of Rhode Island 1991 — 1994
BA, Political Science and International Development
eclaro April 2009 - Present
Accenture July 2007 - March 2009
Zenith American Solutions February 2005 - June 2007
Skills
Human Resources, HR Consulting, HR Policies, Strategic HR, HR Department Start-up
Education
NYIT 2001 — 2004
Bachelor of Business Administration (BBA)
Zenith American Solutions July 2012 - Present
Vision Technology Services January 2012 - July 2012
HDJ Media, LLC 2005 - January 2012
United States Postal Service 2003 - 2005
Aquilent Inc. 2000 - 2003
Mitsui & Co., Ltd. 2000 - 2001
Mitsui & Co., Ltd. May 1997 - April 2000
Skills
Social Media, Program Management, Content Management, Information Architecture, Technical Writing, Project Management, Business Analysis, SharePoint, User Experience, Visio, Microsoft Office, CRM, Change Management, SDLC, Requirements Analysis, Agile Project Management, Vendor Management, Strategic Planning, Proposal Writing, User Interface Design, Usability Testing, Content Development, Web Content Management, Process Improvement, Agile Methodologies, Public Relations, Content Strategy, E-commerce, Marketing
Education
Anne Arundel Community College 2005 — 2007
Media Management
Aeon Japan 1994 — 1997
Japanese, Japanese
Ithaca College
BS, International Business, French
Zenith American Solutions August 2015 - Present
Benefit Programs Administration July 2013 - July 2015
First 5 Children's and Family Commission of San Bernardino September 2012 - July 2013
Southwest Administrators, Inc February 2005 - September 2010
Southwest Administrators, Inc June 2003 - September 2010
Southwest Administrators, Inc. January 2001 - June 2003
Southwest Administrators, Inc. April 1999 - January 2000
Restaurants/Clubs June 1987 - April 1999
Skills
Exceptional client..., Strong ethics,..., Analytical ability, Presentations,..., Tactfully handle..., Customer Service, Performance Management, Employee Training, Analytical Skills, Social Skills, Budgets, Strategic Planning, Public Speaking, Program Management, Management
Education
California State Polytechnic University-Pomona 1983 — 1987
Bachelor of Science, Accoun
Chino High School 1978 — 1981
Accounting and Business/Management
MetLife July 2014 - Present
WPAS August 2010 - July 2014
Apex Wine Cellars & Saunas December 2006 - April 2010
Zenith American Solutions September 2005 - December 2006
EBMS September 2001 - July 2004
Skills
Accounting, Customer Service, Analysis, Microsoft Word, Microsoft Office, Nonprofits, Accounts Receivable, Project Management, Data Analysis, Microsoft Excel, Insurance, Risk Management, Claim, Event Planning, Financial Accounting, Fundraising, Accounts Payable, Community Outreach, General Ledger, Editing, Outlook, Subrogation, Casualty Claims, Property & Casualty...
Education
Montana State University-Billings 1995 — 1999
BS Business Management
Montana State University-Great Falls College of Technology 2002 — 2004
Medical Administrative/Executive Assistant and Medical Secretary
Simms High School 1991 — 1995
Diploma, College Prep
Zenith American Solutions January 1999 - Present
Baptist Hospital of East Tennessee June 1993 - June 2007
Covenant Healthcare-Covenant staffing January 2000 - June 2005
Kroger 1981 - 1990
Kelly Lynn Figure Salon 1978 - 1982
Skills
HIPAA, Registered Nurses, Program Management, Occupational Health, Healthcare, Customer Service, Community Outreach, Leadership, Office Management, Medicine, ICU, Disease Management, Medicare, Time Management, Healthcare Management, EMR, Medical/Surgical
Education
Roane State Community College 1990 — 1993
Registered Nursing/Registered Nurse
Zenith American Solutions May 2008 - Present
Hillcrest High School August 2005 - Present
L & B Financial Services July 2012 - May 2013
Andrew Corporation September 2005 - May 2008
Skills
Great Youth Developer, Coaching for Excellence, Inventory Control, PC building, Windows, Technical Support, HIPAA, Team Leadership, Inventory Management, Computer Hardware, Vendor Management, Software Installation, Windows XP, Coaching, System Administration, Software Documentation, Customer Service, Leadership
Education
DeVry University 2010 — 2012
Associate's degree, Network and System Administration/Administrator
Zenith American Solutions August 2014 - Present
Nestlé USA May 2008 - Present
King Ranch Market January 2004 - Present
Fidelity National Information Services October 2005 - November 2007
Education
Citrus College
Seattle Children's September 2013 - July 2014
Nor Consult LLC 2012 - 2013
Seattle Women's: Health, Research, Gynecology October 2010 - February 2012
Zenith American Solutions 2012 - 2012
Dr. Philip D. Welch, MD June 2007 - October 2010
Hoosier Consulting Services January 2006 - October 2010
Marco Polo Library Management January 2001 - April 2006
Skills
Clinical Research, Clinical Trials, Oncology, Customer Service, Microsoft Office, Research, Regulatory Affairs, Human Resources, EDC, FDA, Software Documentation, Data Analysis, ICH-GCP, SOP development, Data Management, Healthcare, Documentation, Health, Insurance, CRO, Protocol, Scientific Writing, Operations Management, Data Collection, Women's Health, Quality Assurance, Clinical, Problem Solving, Compliance, SOP, Sop
Education
University of Washington
Bachelor of Arts, Linguistics
Seattle Central Community College
Nursing
North Seattle Community College
Certificate, Phlebotomy
Indiana University Bloomington
Linguistics
Northern Virginia Community College
Certificate, American Sign Language & Deaf Studies
AT&T January 2014 - Present
Zenith American Solutions October 2012 - December 2013
Boilermakers National Funds August 2008 - October 2012
Boilermakers National Funds September 2006 - August 2008
Boilermakers National Funds July 2003 - September 2006
American Sentury Electronics December 2002 - July 2003
JOHNSON CONTROLS INC. April 2001 - December 2002
Skills
SharePoint, Windows Server, Servers, Active Directory, Troubleshooting, Technical Support, HIPAA, Firewalls
Education
United States Navy Reserves 1988 — 1994
Electricians Mate
Longview Community College 1993 — 1993
Fuel Injection, AC, Brakes & Suspension, & Electrical I & II
Electronics Institute of Technology 1990 — 1992
Associates, Applied Electronics & Telecommunications
Zenith American Solutions December 2013 - Present
GJW Consulting July 2009 - December 2013
Gevity HR March 2007 - June 2009
GJW Consulting October 2005 - February 2007
Barclays Wealth August 2002 - September 2005
Barclays Wealth September 1999 - January 2002
Oracle Corporation January 1999 - July 1999
Aviva January 1995 - December 1998
Aviva September 1993 - December 1994
Aviva Investors ( formerly Norwich Union Investment Management) September 1987 - August 1993
Skills
Change Management, Strategy, Mergers, Business Development, Start-ups, Program Management, Mergers & Acquisitions, Strategic Planning
Education
Rollins College - Crummer Graduate School of Business 2010 — 2012
MBA
Institute of Investment Management & Research 1989 — 1990
Investment Management
Chartered Association of Certified Accountants 1983 — 1985
Professional Accountancy Qualifications
Norwich College, UK 1981 — 1983
Finance and Business
Zenith American Solutions August 2013 - Present
The TriZetto Group August 2012 - August 2013
TriZetto Corporation October 2007 - December 2012
Great-West Healthcare September 2002 - July 2007
Bisys Financial Services September 2000 - June 2002
Skills
Process Improvement, Vendor Management, SDLC, Visio, Business Process..., Requirements Gathering, PMO, Business Analysis, Project Portfolio..., Service Delivery, Requirements Analysis, Project Management, Leadership, IT Strategy, PMP, Program Management, Salesforce.com, Outsourcing, Cross-functional Team..., Business Intelligence, Healthcare Information..., Business Process, Integration, Team Leadership, Software Project..., SharePoint, Enterprise Software, IT Management, Business Requirements, Enterprise Architecture, SaaS, Software Implementation, Disaster Recovery, Consulting, IT Operations, Management
Education
Ohio University 2000 — 2006
B.A, Finance and Management
Regis 1992 — 1996
Zenith American Solutions November 2010 - Present
Sunflower Systems April 1997 - September 2010
Wash State Dept of Natural Resources 1979 - 1997
Skills
Integration, SDLC, Data Warehousing, Oracle, Database Design, Software Development, Business Analysis
Education
The Evergreen State College 1978 — 1979
BS, mathematics and computer science
Zenith American Solutions June 2012 - Present
Independent Contractor February 2012 - June 2012
San Francisco Bay Guardian September 2011 - January 2012
Johnson Gallery January 2011 - August 2011
RQ Communications June 2010 - December 2010
SF Camerawork January 2010 - May 2010
San Francisco Senior Center November 2008 - January 2010
Electric Work May 2009 - August 2009
Skills
Marketing, Sales, Advertising, Customer Service, Press Releases, Customer Satisfaction, Web Services, Microsoft Office, Web Development, Microsoft Word, Typing, Research, Marketing Communications, Event Management, Art, Game Development, Adobe Creative Suite, Graphic Design, Promotions, Travel Management, Telemarketing, Telecommunications, Office Administration, Online Advertising, curatorial projects, Curating, Microsoft Excel, Word Processing, Receptionist Duties, Print, Digital Marketing, Lead Generation, Online Lead Generation, Customer Insight, Organizational..., Organizational Design, Log Shipping, International Shipping, Web Applications, Social Media, Social Networking, Management, Photoshop, Time Management, Event Planning
Education
Academy of Art University 2007 — 2011
Bachelors of Fine Arts, Class of 2011
Zenith American Solutions January 2006 - Present
Guardsmark July 2002 - November 2005
Skills
Microsoft Office, 10 Key, Training, Human Resources, HRIS, Organizational..., Proactive self-starter, Typing, Highly detail oriented, Confidentiality, Labor Relations, Benefits Administration, Employee Benefits, Editing, Creative Writing, Document Drafting, Document Review, Interviews, Insurance, Employee Relations, Customer Service, New Hire Orientations, HIPAA, Management, Onboarding, Process Improvement, Payroll
Education
University of Michigan
Bachelor of Arts (B.A.), Anthropology
Mechanical Trades Institute January 2015 - Present
Zenith American Solutions June 2007 - January 2015
American Benefit Plan Administrators, Inc. June 2001 - June 2007
Skills
Account Reconciliation, Accounts Payable, Payroll, Journal Entries, Analysis, Quarterly Taxes, Tax Returns, Teamwork, Problem Solving, Process Efficiency, Process Improvement, Analytical Skills, Bookkeeping, Taft-Hartley, HIPAA, Financial Accounting, Financial Reporting, Financial Statements, General Ledger, Tax, Data Entry, Microsoft Excel, Financial Analysis, Bank Reconciliation, Internal Controls, Outlook, Accounting, Employee Benefits, Access, Finance, Spreadsheets
Education
Georgia Military College-Warner Robins Campus 1997 — 1997
Houston County H.S. 1994 — 1997
Zenith-American Solutions 2015 - Present
ConnectiCare 2014 - 2015
United Healthcare 2010 - 2014
UnitedHealthcare 2010 - 2010
Sciuto & Miyahara, LLC 2007 - 2010
Health Net 2001 - 2007
ConnectiCare 2000 - 2001
Aetna Prudential Healthcare 1995 - 2000
Skills
Healthcare, Business Planning, CRM, Strategy, Program Management, Leadership, Managed Care, Recruiting, Health Insurance, Sales Management, New Business Development, Business Development, Business Strategy, Sales, Project Management, Management, HMO, Insurance, Integration, Change Management, Strategic Planning, Account Management, Customer Service, Employee Benefits, Vendor Management, Medicare, Healthcare Industry, Process Improvement, Cross-functional Team..., Hospitals, Consulting, Time Management, Analysis, Customer Retention, Team Building, Medicaid, Coaching, Executive Management
Education
University of Connecticut
BA, Communication Sciences, Dean's List
University of Connecticut, Cooperative Education Program/Paid Internship
AdvoCare April 2015 - Present
PMI Southern Nevada April 2014 - Present
Zenith American Solutions October 2010 - Present
Accountemps December 2009 - September 2010
DDL LifeLike Botanicals September 2006 - December 2009
American Benefit Plan Administrators, Inc. September 2001 - June 2006
Design Builders March 2001 - September 2001
Lyco, Inc. 1993 - February 2001
Skills
Accounts Payable, Accounting, Requirements Gathering, Process Improvement, Business Intelligence, Accounts Receivable, Customer Service, Software Documentation, Business Analysis, PeopleSoft, Microsoft Excel, Business Process..., SharePoint, Financial Reporting, Financial Analysis, Employee Benefits, Insurance, Visio, Account Reconciliation, Cost Accounting, Human Resources, Business Process, Systems Analysis, Requirements Analysis, Health Insurance, Office Management, PowerSteering, Peachtree, Mas 90, Mas 200, Emerald Trac, Real Estate Accounting, Department of Real...
Education
University of Phoenix 2005 — 2007
Bachelor, Accounting
Briarwood College 1987 — 1989
Associate, Accounting
New Britain High School 1984 — 1987
Zenith American Solutions August 2015 - Present
Zenith American Solutions January 2013 - Present
Cigna June 2010 - June 2011
Shell Gasoline December 2009 - May 2010
WinCo Foods October 2007 - December 2009
Skills
Interpersonal..., Problem Solving, Leadership, Teamwork, Microsoft Office, Insurance, Health Insurance, Data Entry, Employee Benefits, Customer Service, Medicare, Outlook, Claim, Cashiering, Medical Billing, Healthcare, Call Centers, HIPAA, Training, Cash Handling
Education
Heald College-Stockton 2011 — 2013
Criminal Justice and Corrections
AA Stagg High School 2001 — 2005
Diploma, General Education
San Joaquin Delta College
Benefit Plan Administrators, Inc. July 2015 - Present
Zenith American Solutions November 2008 - July 2015
UnitedHealth Group April 1994 - April 2005
Skills
Customer Service, Insurance, Process Improvement, Employee Benefits, Health Insurance, Business Analysis, Management, Vendor Management, Outlook, Claim
Education
Moraine Park Technical College 2011 — 2013
Leadership Development
Physio-Control, Inc. May 2013 - Present
Zenith American Solutions March 2013 - May 2013
TEKsystems October 2012 - March 2013
ABBTECH January 2012 - October 2012
Nooksack Northwood Casino July 2010 - January 2012
University of Alaska Southeast September 2008 - July 2010
City of King Cove April 2007 - July 2010
Eastern Aleutian Tribes March 2007 - July 2010
Agdaagux Tribal Council March 2004 - February 2007
Skills
Technical Support, Active Directory, Troubleshooting, Customer Service, Network Administration, System Administration, Microsoft Office, Windows Server, Microsoft Exchange, Microsoft Office 2007, Windows 7, Microsoft Visio 2007, Hardware, Desktop Support, Operating Systems, XP, Computer Hardware, Software Installation, Printers, Wireless Networking, Windows XP, SharePoint, Microsoft Office 2003, MIcrosoft SharePoint..., Microsoft InfoPath 2007, Windows XP Professional, Windows Server 2003, VNC, Remote Infrastructure..., Confidentiality, DIY, Self-management, Citrix, VoIP, VMware, Cisco IOS, DHCP, Laptops, Windows, TCP/IP, Cisco, Antivirus, Documentation, Routers, Switches, CCNA, Networking, Information Technology, Telemedicine
Education
University of Alaska Southeast 2008 — 2009
CCNA, Networking Technology
Alaska Vocational Technical Center 2005 — 2006
Certification, Internet and Computing Core Certification (IC3)
Ashworth College 2003 — 2004
Diploma, School of Skilled Trades: Gunsmithing
Ridgecrest High School 1999 — 2000
H.S. Diploma, Science, Computer Tech
Zenith American Solutions October 2013 - May 2015
GameStop November 2012 - March 2013
Iraq Support Unit, US Embassy June 2010 - August 2010
USAID June 2009 - August 2009
US Embassy May 2008 - August 2008
Rabat American School June 2006 - July 2006
Skills
Digital Painting, Illustration, Motion Graphics, Video Games, After Effects, Photography, Digital Illustration, Photoshop, Art, Concept Design, Digital Art, Maya, Graphics, Final Cut Pro, Video Editing, Storyboarding, Film, Computer Animation, 3D
Education
School of Visual Arts 2010 — 2012
MFA Computer Art, Computer Art, motion graphics
Washington State University 2006 — 2010
Bachelor's degree, History
USAID/OFDA March 2013 - Present
Zenith American Solutions May 2012 - December 2012
ACS, a Xerox Company November 2010 - March 2012
Geek Squad March 2010 - July 2011
CHASE - WaMu Conversion October 2010 - October 2010
NT Connections June 2009 - August 2009
Geek Squad August 2008 - May 2009
ManuBiz, Inc August 2005 - June 2008
RadioShack, Inc March 2005 - July 2005
Paramount Media Pvt. Ltd April 2000 - January 2004
Skills
RSA AM 8.1, VMware Infrastructure, Client/Server Support, Desktop Imaging &..., nCircle Reporting, Distributed File Systems, Exchange/Unified..., Active Directory, VPN, Windows Server, Group Policy, Server Administration, DNS, Technical Support, Virtual Desktop..., Windows 7 Migration, Disaster Recovery, Microsoft Exchange, Integration, Servers, Hardware, DHCP, Windows XP, Network Administration, Windows 7, Security, Information Technology, Citrix, VMware
Education
Birkbeck College, University of London 1994 — 1996
Associates Degree, International Politics & Economics
R. V. College of Engineering, Bangalore 1987 — 1991
Engineering
Synchrony Financial January 2015 - Present
Zenith American Solutions May 2007 - November 2014
Liberty Mutual Insurance May 2004 - January 2007
Skills
Insurance, Employee Benefits, Customer Service, Management, Health Insurance, HIPAA, Disability Insurance, Benefits Administration, Liability, PowerPoint, Healthcare, COBRA, Interviews, Managed Care, Deferred Compensation, Medicare, Human Resources, Microsoft Word, Subrogation, Personal Injury, Process Improvement, Leadership, Customer Relations, General Liability, Insurance Claims, Short Term Disability, Medical Billing, Enrollment Services, Qualified Medical Child..., Wellness, Risk Analysis, Financial Services, Yoga
Education
University of Phoenix 2005 — 2009
BSB/M, Business Management
Zenith American Solutions December 2014 - Present
Crisis Clinic April 2010 - November 2014
Crisis Clinic July 2006 - April 2010
Crisis Clinic May 2003 - June 2006
KCTS Television September 1996 - December 1998
Education
Cornish College of the Arts
BFA
Vemma June 2008 - Present
Zenith American Solutions May 2003 - Present
CBSA December 1996 - April 2003
Carlson Company March 1994 - February 1997
Skills
PowerPoint, Microsoft Word, Microsoft Excel, HIPAA, 10 Key, Organization, Typing, Motivation, medical claims..., Self-starter, People Skills, Learning Quickly, Insurance, Employee Benefits, Customer Satisfaction, Training
Education
Rasmussen College-Minnesota 2012 — 2013
Health Information/Medical Records Technology/Technician
Minnesota State University, Moorhead 1987 — 1989
Associate of Arts (AA), math/business
Zenith-American Solutions January 2012 - Present
Zenith Administrators September 2008 - January 2012
Zenith Administrators December 1998 - April 2002
Horace Mann June 1981 - December 1998
Skills
Microsoft Office, Pension Administration, Training & Development, Insurance, Employee Benefits, Health Insurance, Benefits Administration, Process Improvement, Claim, Pensions, 10 Key, Payroll, Medicare, Auditing, Accounting, PeopleSoft, HIPAA, Customer Service, Invoicing, Defined Benefit
Education
Lincoln Land Community College 1985 — 1998
Certificate of Completion, Microcomputers
Lincoln Land Community College 1985 — 1991
Associates Applied Science, Accounting
Franklin Templeton Investments May 2006 - Present
FoxHollow Technologies March 2005 - May 2006
Actuate November 2004 - March 2005
HP Autonomy June 2004 - November 2004
Serena Software November 2000 - May 2004
Publicis June 2000 - September 2000
Zenith American Solutions July 1996 - January 1999
Izabal, Bernaciak & Co., CPAs May 1995 - April 1996
The Arc San Francisco January 1994 - May 1995
Wells Fargo March 1990 - December 1993
Skills
Tax, Financial Accounting, Account Reconciliation, Auditing, Budgets, Microsoft Excel, Financial Reporting, Accounting, Accounts Payable, QuickBooks, Financial Modeling, Analysis, Internal Controls, US GAAP, Sarbanes-Oxley Act, Financial Analysis, Finance, Microsoft Word
Education
San Francisco State University 1987 — 1992
B.S., Accounting
Lowell High School 1984 — 1987
Diploma, College Prep
Zenith American Solutions April 2015 - Present
Alameda Alliance for Health June 2014 - March 2015
Ricoh Americas Corporation March 2014 - June 2014
UnitedHealthcare November 2004 - November 2013
Concord Police Department October 2000 - October 2004
C & J Kreins Tax Service February 1998 - April 2004
Skills
Customer Service, Health Insurance, Marketing, Microsoft Office, Process Improvement, Management, Managed Care, Training, Provider Relations, Public Relations, Microsoft Excel, Medi-Cal, Medicare, Cisco Networking, Adobe Creative Suite, Business Communications, Nonprofits, Data Entry, Marketing Strategy, Social Media Marketing, Social Media, Advertising, Outlook, Marketing Communications, Corporate Communications, Typing, Small Group..., HTML, Photoshop, Illustrator, Dreamweaver, Computer Hardware, Sales, Managed Print Services, Document Imaging, Salesforce.com, Healthcare, Access, VBA, Pivot Tables, SQL, Project Management, Analysis, Leadership, User Acceptance Testing
Education
University of Phoenix 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.7
University of Phoenix 2007 — 2009
Bachelor of Science (B.S.), Communications, 3.52
Los Medanos College 1999 — 2002
Associate of Arts (AA), Cisco Networking Academy
Leed's October 2013 - Present
Actively seeking new opportunities June 2013 - October 2013
Zenith American Solutions June 2012 - June 2013
Actively seeking new opportunities April 2012 - July 2012
Buzzhoney May 2009 - April 2012
iModules Software September 2007 - December 2008
Internet Association Corporation 2005 - 2007
AIAA April 2000 - September 2004
AIAA August 1998 - September 2000
Skills
Customer Relations, Customer Satisfaction, Project Planning, Analysis, Training, Troubleshooting, Negotiation, Purchasing, Technical Communication, Demonstration, Quality Assurance, Leadership, Project Management, Business Analysis, MS Project, Personnel Management, Vendor Management, Technical Writing, Agile Methodologies, Product Management, Process Improvement, SDLC, Strategy, Customer Service, Program Management, Cross-functional Team..., CRM, Integration, Management, Team Leadership, Requirements Analysis, Databases, Testing, Visio, Software Project..., SharePoint
Education
The Ohio State University 1991 — 1997
BS, Aeronautical and Astronautical Engineering
Zenith American Solutions February 2011 - Present
Brown and Caldwell September 2001 - May 2010
Skills
Insurance, Health Insurance, Customer Service, Employee Benefits, Outlook, Data Entry, Software Documentation, HIPAA, Microsoft Excel, COBRA, Pensions, Benefits Administration, Executive Office..., Medical Billing, ICD-9, Accounting, IT Solutions, Office Management, Administrative..., Invoicing, Access, Spreadsheets, Management
Education
DeVry University-Ohio 2002 — 2006
Bachelor of Science (BS), Technical Management
LarrainVial February 2006 - Present
Zenith American Solutions February 2004 - November 2005
IBM March 2001 - February 2003
Skills
Start-ups, Aerospace, Aerodynamics, Tax Returns, Certified Project..., Venture Capital, Manufacturing..., Boat, Trading, Loans, Strategic Planning
Education
Rijksuniversiteit Groningen 1999 — 2000
Master's degree, Finance, General
Rijksuniversiteit Groningen 1995 — 1999
Bachelor's degree, Real Estate
Zenith American Solutions August 2014 - Present
Healthcare Financial Resources, LLC March 2013 - August 2014
Transworld Systems April 2013 - June 2013
McKesson Health Solutions November 2010 - November 2011
Insight October 2000 - March 2003
Skills
Consulting, Residential Mortgages, Project Management, Sales Management, Sales Operations, Direct Sales
Education
Grand Canyon University 2012 — 2014
BA Degree in Business Management, Business, Management, Marketing, and Related Support Services, 2.8
South Mtn Community College 1998 — 2003
AA-Degree, Information Technology Project Management, 2.8
FusionConsulting April 2015 - Present
Zenith American Solutions November 2012 - Present
Xerox Business Services May 2011 - November 2012
ACS, a Xerox Company October 2008 - April 2011
EMGI March 2000 - January 2010
Aon Hewitt March 2004 - July 2008
MHIC May 1995 - March 2000
SIAC November 1988 - May 1994
Skills
Outsourcing, Program Management, Vendor Management, Business Strategy, BPO, Leadership, Offshoring, Business Process..., Business Process..., Call Centers, Strategic Planning, Business Intelligence, Analytics, Business Planning, Six Sigma, Customer Service, Call Center, Quality Management, Siebel, Strategic Communications, Contract Negotiation, Knowledge Management, Negotiation, Pricing, Trading, Benefits Administration, Hedge Funds, Cost Reduction, Call Center Operations, Strategic Solution..., Leveraged Services, Multi-Site Operations, Large Scale Deployments, Innovation, Modeling, Problem Solving, Restructuring, Underwriting, Marketing Communications, Construction Management, Civil Engineering, Estimating, Real Estate Economics, Real Estate Financing, CIOs, Futures Trading, Innovation Development, Process Improvement, Change Management, Strategy
Education
Boston College - Wallace E. Carroll Graduate School of Management 1994 — 1996
MBA
ACCA 1992 — 1993
Graduate Diploma
Trinity College Dublin 1991 — 1992
Graduate Diploma
Trinity College Dublin 1990 — 1991
Graduate Diploma
Trinity College Dublin 1984 — 1988
BAI
Trinity College Dublin 1984 — 1987
BA
Discover Financial Services February 2014 - Present
Northern Trust Corporation October 2013 - January 2014
Epsilon September 2012 - January 2013
Zenith American Solutions February 2012 - September 2012
Savtira Corporation December 2011 - February 2012
johnson controls February 2007 - May 2008
Citigroup September 2007 - January 2008
Skills
WebSphere Application..., WebSphere Portal, IBM HTTP Server, Linux, zLinux, Unix, IBM Tivoli, Windows Server, SunOne, IBM Certified, Enterprise Architecture, IBM BPM, Integration, Middleware, WebSphere, Requirements Analysis, Solution Architecture
Education
Northeastern Illinois University 2002 — 2004
BS, Computer Science
Amfotek April 2015 - Present
Zenith American Solutions August 2014 - April 2015
Floor Covering Associates December 2012 - August 2014
National DCP, LLC - Dunkin Donuts Midwest Distribution Ctr June 2008 - June 2012
Distinctive Companies December 2003 - March 2008
Skills
Accounting, Financial Accounting
Education
Robert Morris University - Illinois
Accounting Cert.
Saint Xavier University
Bachelor of Arts (BA), Accounting
Kaiser Foundation Health Plan February 2012 - Present
Zenith American Solutions January 2011 - February 2012
WellCare November 2005 - July 2010
Definity Health April 2004 - February 2005
GHI October 2002 - April 2004
Oxford Health Plans July 1999 - July 2001
Great-West Life July 1996 - June 1999
Harvard Pilgrim Health Care 1985 - 1995
Skills
Insurance, Health Policy, Contract Management, Managed Care, Management, Enterprise Software, HIPAA, Claim, Leadership, Process Improvement, Contract Negotiation, Healthcare, Medicare, Operations Management, Team Building, Customer Service, Call Centers, System Administration, Health Insurance, HMO, Strategic Planning, Vendor Management, Project Management, Business Process..., Medicaid, Mergers & Acquisitions, Analysis, Training, Hospitals, Healthcare Information..., Program Management, Healthcare Industry, Healthcare Consulting, Healthcare Management, Change Management, Strategy, Software Documentation, Employee Benefits, Employee Relations, SDLC, Performance Management, Budgets, Provider Relations, Medicare Part D, Network Development, Disease Management, Executive Management, Revenue Cycle, Utilization Management
Education
State University of New York College at Oneonta 1972 — 1976
Zenith American Solutions October 2006 - Present
American Benefit Plan Administrators, Inc August 2000 - October 2006
Blue Cross Blue Shiled of Nevada 1988 - 2000
Skills
Manage Projects, Process Improvement, Training and..., Management, Customer Service, Accounting, Vendor Management, Business Analysis, Time Management, Strategic Planning, Change Management, SDLC, Healthcare, Analysis, Risk Management, Business Process..., Requirements Analysis, SharePoint, Business Intelligence, Leadership, Team Building, Program Management, Training, Project Management, Software Documentation, Employee Benefits
Education
Wharton School, University of Pennsylvania 2009 — 2011
Certified Employee Benefit Specialist
College of Southern Nevada 1994 — 2000
AS, Busines Administration
Collegio Santa Delfina 1981 — 1983
Business Education
Zenith American Solutions October 2012 - Present
Boilermakers National Funds April 2009 - September 2012
Sprint June 2004 - March 2009
R.H. Donnelley January 2003 - May 2004
Sprint Publishing & Advertising June 2002 - January 2003
Sprint Publishing & Advertising February 2001 - June 2002
Sprint Publishing & Advertising June 1999 - February 2001
Sprint Publishing & Advertising April 1998 - June 1999
Sprint Publishing & Advertising January 1998 - April 1998
Skills
Business Process..., Cross-functional Team..., Forecasting, Testing, Project Management, Program Management, Data Analysis, Budgets, Leadership, Management, Analysis, Project Planning, Risk Management, Training, Financial Analysis, Strategy, Process Improvement
Education
Pittsburg State University 1996 — 1997
MBA, Accounting Emphasis
Pittsburg State University 1991 — 1995
BBA, Major: Accounting; Minor: Technical Writing
Zenith American Solutions August 2002 - Present
Illinois Attorney General's Office February 1997 - July 2002
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Customer Service, Benefits Administration, Business Analysis, Microsoft Excel, Outlook, Managed Care, Microsoft Office, Microsoft Word
Education
DePaul University 1990 — 1994
Bachelor of Arts
Northern Trust October 2011 - Present
Zenith American Solutions October 2008 - October 2011
Education
Olivet Nazarene University 2006 — 2008
Master of Business Administration (MBA)
Zenith American Solutions February 2004 - Present
Oresis Communications November 1999 - August 2002
Skills
Budgets, Financial Analysis, Accounting, Account Reconciliation, General Ledger, Financial Accounting
Education
California State University-Fullerton - College of Business and Economics 1973 — 1975
Bachelor of Arts, Business/Accounting
Zenith American Solutions 2012 - Present
HPCS, Inc. June 1982 - Present
HP Software 2007 - 2008
AcuCorp Inc 1992 - 2007
Clerity Solutions 2006 - 2006
WESCO Distribution 2005 - 2005
Crazy Shirts 1992 - 1997
AWC 1981 - 1984
General Electric 1966 - 1970
Skills
Software Development, COBOL, Visual Studio, .NET, Unix, Databases, Java, Microsoft SQL Server, Linux, SQL, Programming, SDLC, Business Analysis, DB2, MySQL, Integration, XML, Oracle, Testing, PL/SQL, Enterprise Architecture, Requirements Analysis, JavaScript, HTML, Windows, Business Intelligence, Operating Systems
Education
The Ohio State University 1963 — 1967
BS, Mechanical Engineering/Mechanical Technology/Technician
Long Beach State
Zenith American Solutions January 1989 - Present
M&I Bank April 1985 - May 1989
Education
Madison Area Technical College
Zenith American Solutions January 2015 - Present
Zenith American Solutions November 2005 - December 2014
Zenith American Solutions October 1999 - November 2005
Skills
Employee Benefits, Customer Service, Claim, Insurance, HIPAA, Medicare, Health Insurance, Call Centers, Leadership, Strategic Planning
Education
Washington Academy of Languages 2015 — 2015
French Studies
Taylor University 1994 — 1999
Bachelor of Arts (B.A.), Environmental Biology
Jerusalem University College 1998 — 1998
Middle Eastern Studies
Advanced Clinical November 2006 - Present
Zenith American Solutions April 1999 - November 2006
Skills
Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Human Resources, Data Entry, Office Management, Spreadsheets, Management, PeopleSoft, Onboarding, Payroll, Employee Benefits
Education
San Francisco State University
BS, Business Administration and Management, General
Skyline College
AA, Secretarial Science
Associated Third Party Administrators November 2012 - Present
Zenith American Solutions August 2005 - Present
H.E.R.E.I.U Welfare Fund May 2004 - August 2005
Rockford Health Plans May 1996 - May 2004
Pioneer Financial Services October 1984 - April 1996
Skills
Compliance, Insurance, HIPAA, Privacy, Policy, Auditing, COBRA, ERISA, Privacy Law, Benefits Administration, Defined Benefit, Employee Benefits, HMO, Health Insurance, Medicare, PPO, Security, Customer Service, Healthcare, Microsoft Excel, Leadership, Management, Employee Relations, Team Building, Process Improvement
Education
LOMA 2002 — 2002
AIRC, Insurance Regulatory Compliance
Roosevelt University 1993 — 1993
Certificate, Legal Assistant Program
Robert Morris College 1981 — 1982
Belvidere High School 1978 — 1981
Diploma, General
Zenith American Solutions June 2014 - Present
OakSt. Production Group December 2010 - Present
Actors Theatre of Louisville May 2012 - May 2014
GE Consumer & Industrial January 2008 - June 2010
GE Consumer & Industrial April 2005 - December 2007
Skills
Advertising
Education
Indiana University - Kelley School of Business 2005 — 2007
Bachelor's, Management & Marketing
Zenith American Solutions June 2014 - June 2015
US Foods June 2013 - May 2014
US Foods January 2012 - June 2013
US Foods March 2010 - January 2012
Skills
Cross-functional Team..., Forecasting, Management, Leadership, Marketing, Marketing Strategy, Project Planning, Sales, Sales Operations, Program Management, Customer Service
Education
Florida Gulf Coast University 2006 — 2008
Master of Business Administration, Marketing
Southern Vermont College 2003 — 2006
Bachelor of Science, Business Administration/Management
Zenith-American Solutions May 2009 - Present
Will County Carpenters Local 176 Benefit Office December 1998 - June 2008
Skills
Health Insurance
Education
Joliet Junior College 2009 — 2012
Associates of Applied Science, HIM
Buffalo HIgh School 1983 — 1986
Diploma, General
Zenith American Solutions May 2008 - Present
American Administrative Group 2003 - 2008
Unicare 2000 - 2003
Alexian Brothers Health Providers 1998 - 2000
Prudential Insurance 1988 - 1995
Skills
Insurance, Health Insurance, Claim, Employee Benefits, Microsoft Excel, Reinsurance, Customer Service, Employee Relations, Process Improvement, Healthcare, Claims Management, Call Centers, Vendor Management, Human Resources, Team Building, Business Analysis, Account Management, Leadership, Training, Operations Management, Business Process..., Performance Management, Program Management
Education
Harper College 1999 — 2000
Certificate in Supervisory and Administrative Management, Management
Zenith American Solutions April 2015 - Present
Carpenters Trusts of Western Washington February 2008 - April 2015
Northwest Burn Foundation November 2003 - December 2007
Northwest Burn Foundation November 2003 - December 2007
Skills
Data Entry, Customer Service, Typing, Medicare, Organizing, Fundraising, Special Events, COBRA, HIPAA
Education
Seattle Pacific University 2003 — 2007
Bachelor's, Linguistics and Cross-Cultural Studies
Zenith American Solutions September 2015 - Present
WEA Trust December 2010 - August 2015
WEA Trust December 2009 - December 2010
WEA Trust January 2000 - December 2009
WEA Trust January 1999 - January 2000
WEA Trust January 1998 - January 1999
WEA Trust January 1997 - January 1998
First Weber Group, Inc January 1995 - January 1998
WEA Trust January 1991 - January 1997
Central Life Assurance January 1987 - January 1991
Skills
Health Insurance, Insurance, Healthcare, Contract Negotiation, Property & Casualty..., Employee Benefits, Managed Care, HIPAA, Life Insurance, Claim, Risk Management, Customer Service, Disability Insurance, Process Improvement, Workers Compensation, Management, Marketing, Leadership, Analysis, Sales Operations, Data Analysis, Health Savings Accounts, Sales, Policy, Benefits Administration, Training, Strategy, Vendor Management, Medicare, COBRA, Account Management, Business Planning, Team Building
Education
University of Pennsylvania - The Wharton School 2003 — 2010
CEBS
University of Pennsylvania - The Wharton School 2004 — 2007
CEBS
Wharton School of the University of Pennsylvania
with, Registered Health Underwriter
Zenith American Solutions Claims ManagerZenith American SolutionsOctober 2007 - June 2013
Zenith American Solutions 2007 - 2013
Skills
Claim, Managed Care, HIPAA, Insurance, Employee Benefits, Medicare, Healthcare, Customer Service, Health Insurance, Benefits Administration, COBRA, Process Improvement
Education
University of Phoenix 2005 — 2009
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Zenith American Solutions March 2013 - Present
Bottomline Technologies May 2011 - December 2012
ZCorum January 1998 - May 2011
ZCorum January 1997 - January 1998
ZCorum January 1996 - January 1997
Interactive Learning Systems January 1994 - January 1996
Skills
TCP/IP, Network Architecture, DNS, Firewalls, System Administration, Servers, Network Security, Data Center, Troubleshooting, Cisco Technologies, Network Engineering, Virtualization, Networking, Linux, Software Documentation, Apache, Databases, Technical Support, VPN, Unix, Windows, Windows 7, Windows Server, Help Desk Support, Disaster Recovery, Integration, Wireless Networking, System Deployment, Security, Network Administration, Operating Systems, VMware, Software Installation, Hardware, SAN, IP, VMware ESX, IT Management, Computer Hardware, Red Hat Linux
Education
East Carolina University
English
Zenith American Solutions September 2012 - Present
GeekPop August 2013 - Present
Mal's Fantasy Factory June 2013 - Present
Results Fitness April 2006 - September 2012
Mervyns November 2003 - April 2006
Skills
Maya, Photoshop, Illustrator, 3D Studio Max, Mudbox, After Effects, Unreal Editor, Microsoft Office, 2D graphics, 2D art, 3D Modeling, Traditional Art Skills, Digital Painting, Fine Art, Texture Painting, UV mapping, Normal Mapping, Lighting, Mental Ray, Fiberglass, Resin Casting, Shaping, Sanding
Education
Mt. Sierra College 2006 — 2009
BA, Game Art and Design
College of the Canyons 2003 — 2006
AA, Fine Art
Zenith American Solutions June 2006 - Present
Zenith American Solutions June 2011 - November 2012
Zenith American Solutions June 2010 - June 2011
Zenith American Solutions April 2006 - March 2010
Borders August 2002 - April 2006
Skills
Auditing, Accounting, Insurance, Employee Benefits, Sales, Access, Customer Service, Human Resources, Change Management, Data Entry, Process Improvement, Business Analysis, Health Insurance, Management, Team Building, Healthcare, Leadership
Education
College of Southern Nevada 2001 — 2009
Associates, Business
University of Nevada-Las Vegas 2001 — 2009
BA, Business, Accounting
Tech Skills International 2007 — 2008
BA, Business, Accounting
Zenith American Solutions October 2013 - Present
Microsoft January 2013 - July 2013
PopCap Games January 2010 - December 2012
Thrifty Supply Wholesale Distribution 2003 - 2009
Skills
Human Resources, Leadership, Change Management, Performance Management, Recruiting, Program Management, Management, Project Management, HR Policies, Coaching, Employee Benefits, Employee Engagement, Employee Relations, Onboarding, Organizational..., Personnel Management, Project Planning, Strategic Planning, Strategy, Talent Acquisition, Talent Management
Education
Seattle University
Northwestern Ohio Administrators, Inc June 2014 - Present
Zenith American Solutions October 2012 - May 2014
UFCW & Employers Trust, LLC November 2009 - October 2012
Central States Funds January 1998 - March 2009
Central States Funds January 1989 - December 1997
Skills
Process Improvement, Accounting, ERISA, Project Management, Change Management, Customer Service, Pensions, Management, Strategic Planning
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1984 — 1988
MBA, Finance
Bradley University 1975 — 1980
Bachelor, Accounting
Zenith American Solutions January 2012 - Present
Perfect Nails and Tanning Salon October 2010 - January 2013
INTRACORP November 2010 - January 2011
CONTRACTORS SERVICE, INC January 2007 - October 2008
Trammell Crow Company June 2006 - December 2006
CARRIX (FKA April 2000 - May 2006
WASHINGTON MUTUAL BANK January 1998 - January 2000
Skills
Financial Reporting, Fixed Assets
Education
Central Washington University 2009 — 2010
BS in Accounting, Accounting/Business
South Seattle Community College 2007 — 2008
AAS Degree, Accounting
University of Polytechnics
BS Degree, Surveying Engineering
South Seattle College
AA Degree, Business
HealthPartners July 2014 - Present
UnitedHealth Group October 2012 - May 2014
Healthcare, Insurance, Retail, Technology, Medical Devices companies July 2012 - January 2013
Zenith American Solutions November 2002 - June 2012
Prudential Financial July 1996 - August 2001
ExtendCare Health Services June 1995 - July 1996
Skills
Troubleshooting, Customer Relations, Microsoft Office, Business Analysis, Requirements Analysis, MS SQL Server, COBOL, AS 400, Electronic Health..., EHR, BA, Business Systems..., Medical Claims Reporting, EDI, Health Policy, Electronic Medical..., Project Management..., Eliciting Requirements, Requirements Gathering, Requirements Management, Business Analysis..., Requirements modeling..., Planning & Managing..., Businesss Process..., Business Requirements, Project Management, EMR, Databases, Testing, Microsoft SQL Server, Analysis, Program Management, Software Documentation, Process Improvement, Visio
Education
Metropolitan State University 1991 — 1993
Bachelor's degree, MIS-Management Information Systems
Minneapolis Community and Technical College 1989 — 1991
Associate of Arts and Sciences (AAS), Computer Science
Wilson McShane Corporation January 2014 - Present
Zenith American Solutions February 2013 - December 2013
Zenith American Solutions October 2012 - February 2013
Boilermakers National Funds May 2012 - September 2012
Boilermakers National Funds August 2008 - May 2012
Boilermakers National Funds February 2007 - August 2008
Boilermakers National Funds June 2006 - February 2007
Babies R Us November 2003 - April 2006
Latte'Land Espresso November 1999 - June 2004
Babies R Us September 2001 - October 2002
Skills
Outlook, Microsoft Excel, General Ledger, Accounting, Microsoft Office, Financial Reporting, Financial Analysis, Insurance, Account Reconciliation, Accounts Payable, Analysis, Budgets, Data Analysis, Financial Statements, Management, Spreadsheets, Team Building, Time Management, Training, Human Resources, Leadership, Finance, Employee Benefits, Customer Service, Process Improvement, Microsoft Word, Strategic Planning, Sales, Auditing, Payroll, Problem Solving, Journal Entries, Project Management, PowerPoint, Variance Analysis, Bank Reconciliation, Business Analysis, Data Entry, Accounts Receivable, Business Process..., Cash Flow, Vendor Management, Public Speaking, Fixed Assets, Bookkeeping
Education
Park University 2010 — 2011
Bachelor's degree, Accounting
Rockhurst University 2007 — 2009
MBA, Finance
Park University 1998 — 2001
BA, Business Administration
ENA April 2011 - Present
CIGNA Healthcare August 2007 - April 2011
Education Networks of America May 2003 - August 2007
Zenith American Solutions April 2001 - May 2003
Skills
Account Management, Salesforce.com, Customer Service, Direct Sales, Management, Team Leadership, Customer Retention, Sales, Public Speaking, Solution Selling, Windows, CRM, Team Building, Vendor Management, Leadership, Training, Process Improvement, Strategic Planning, Telecommunications, Contract Negotiation, Project Management
Education
Maryville College 1997 — 2001
Business and Organization Management, Economics, Business, Spanish
Zenith American Solutions May 2015 - Present
Harley Marine Services, Inc. July 2013 - May 2015
Sentrillion October 2011 - June 2013
Sentrillion April 2010 - October 2011
Vane Brothers Company December 2009 - January 2010
Costco Wholesale August 2006 - August 2009
Radio Taiwan International June 2007 - August 2007
Henry Yuen Attorney June 2004 - September 2004
Skills
Microsoft Office, Time Management, Microsoft Word, Research, Program Management, PowerPoint, Microsoft Excel, Outlook, Interviews, Editing, Customer Service, Facebook, Event Planning, Social Media, Social Networking, Recruiting, Leadership, Employee Benefits, Human Resources
Education
University of Oregon 2006 — 2010
BA, English
W.T.Woodson High School 2002 — 2006
Zenith American Solutions December 2012 - May 2015
Cigna 2011 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Customer Service, English, Outlook, Windows, Photoshop, Leadership, Sales, Public Speaking, Claim
Education
Everest College-Hayward
diploma billing and coding, billing and coding
Northwest Administrators, Inc October 2014 - Present
Zenith American Solutions March 2014 - October 2014
Zenith American Solutions December 2012 - March 2014
Creative Financial Staffing (CFS) October 2011 - January 2012
Peterson Sullivan LLP July 2008 - May 2011
YESCO 2006 - 2007
Skills
CPA, Auditing, External Audit, Account Reconciliation, Financial Statements, Accounting, Internal Controls, Financial Accounting, Financial Analysis, Payroll, Tax
Education
UNLV 2006 — 2008
MS, Accounting
University of Washington 1997 — 2002
BS, Psychology
North Seattle Community College
Accounting
El Centro Inc. September 2014 - Present
Zenith American Solutions October 2012 - December 2013
Lockton Companies March 2008 - May 2010
Benfield 2000 - 2007
Employers Reinsurance Corporation 1991 - 2000
Skills
Accounts Payable, Reinsurance, Property & Casualty..., Liability, Insurance, Excel, Word, Analysis, Financial Reporting, Microsoft Office, Brokerage
Education
Rockhurst University 1995 — 1999
Certified Paralegal, CP
Zenith-American Solutions January 2012 - Present
Zenith-American Solutions January 2004 - January 2012
REGENCE BLUESHIELD January 1996 - January 2004
REGENCE BLUESHIELD January 2000 - January 2001
REGENCE BLUESHIELD BOEING CUSTOMER SERVICE January 1996 - January 2000
Skills
Software Documentation, Employee Benefits, Analysis, HIPAA, Business Requirements, Insurance, Business Analysis, Program Management, Access, Data Analysis, Troubleshooting, Testing, Project Management, Business Process, Team Building, Requirements Gathering, Customer Service, Requirements Analysis, Visio, SharePoint, CRM, Claim, SDLC, Vendor Management, Process Improvement, Training, Microsoft Excel, Policy, Health Insurance
Education
Shoreline Community College 1995 — 2001
Business Administration and Management, General
Zenith American Solutions June 2014 - Present
Edifecs January 2011 - March 2014
Edifecs January 2011 - January 2013
Providence Health & Services September 2007 - March 2010
Regence BlueCross BlueShield November 1991 - June 2007
Skills
X12, EDI, HIPAA, Requirements Gathering, SDLC, Transaction Processing, Transaction Services, Change Management, Insurance Claims, Healthcare, Healthcare IT, Business Requirements, Client Representation, Client Development, Customer Experience, User Experience, Community Outreach, Public Speaking, User Acceptance Testing, End User Training, Business Networking, Security, Strategic Planning, Project Management, Business Development, Staff Development, Goal Oriented, Accounts Payable, Business Process..., Performance Improvement, Business Process, Requirements Analysis, Visio, Healthcare Information..., Business Analysis, Software Documentation, Vendor Management, Agile Methodologies, Healthcare Consulting, Revenue Cycle, Practice Management, Cross-functional Team..., Testing, CRM, IT Management, Analysis, Revenue Cycle Management, Medicaid, Software Project...
Education
Shoreline Community College 1985 — 1986
Zenith American Solutions September 2008 - Present
King County 2001 - 2008
Washington State University 1992 - 2001
Skills
Business Analysis, Requirements Gathering, SDLC, Process Improvement, Requirements Analysis, SharePoint, Project Management, Software Project..., Management, Business Intelligence, Vendor Management, Oracle, Software Documentation, .NET, Data Modeling, Agile Methodologies, Project Portfolio..., Business Process..., T-SQL, Data Warehousing, Access, Change Management, Software Development, Analysis, Management Consulting, Project Planning, PMP, Cross-functional Team...
Education
Pacific Lutheran University 1989 — 1991
BA, Communication, Cum Laude
Tacoma Community College
Zenith American Solutions 1995 - Present
Boeing 1985 - 1995
Education
Michigan Technological University 1980 — 1984
Bachelor of Science (BS), Electrical Engineering
Drury Hotels December 2014 - Present
Zenith American Solutions March 1997 - Present
Anna's Linens October 2010 - December 2014
Security Title Agency, Inc. August 1988 - March 1997
Skills
Strategic Planning, Benefits Administration, Microsoft Excel, Employee Benefits, Healthcare, Office Management, Insurance, Employee Relations, Health Insurance, Accounts Receivable, HIPAA, Microsoft Word, Customer Service, Accounts Payable, Microsoft Office, COBRA, Budgets, Administrative..., Team Building, Outlook, Analysis, Invoicing, PowerPoint, Vendor Management, Process Improvement, Data Entry, Project Management, Access, Leadership
Education
Rio Salado College 2012 — 2016
Organizational Management, Business Administration and Management, General
Zenith Amerian Solutions August 2001 - Present
Zenith American Solutions 2001 - Present
Skills
Benefits Administration, Human Resources, Employee Benefits, Employee Relations, Process Improvement, Customer Service, Insurance, Management, HRIS, HIPAA, Vendor Management, Talent Acquisition, Strategic Planning, Health Insurance
Education
Keller Graduate School of Management of DeVry University
Masters, Human Resources
Zenith American Solutions September 2014 - Present
KB Parrish & Co. LLP December 2008 - September 2014
Transport Workers Union - Local 540 June 2005 - April 2008
American Trans Airlines August 1997 - April 2008
Skills
Financial Reporting, GAAP, Accounting, Auditing, Bookkeeping, Tax Preparation, Income Tax, Financial Accounting, Section 42, LIHTC, Partnership Taxation, Internal Controls, Tax Accounting, Tax, Tax Returns, Financial Statements
Education
Indiana University - Kelley School of Business 2006 — 2008
Masters, Accountancy
St. Cloud State University 1991 — 1996
Bachelor of Science, Aviation
Diocese of Olympia March 2014 - April 2015
Zenith American Solutions September 2005 - March 2013
Lin & Associates August 2004 - August 2005
Apian Software May 2002 - July 2004
Blackstone Audiobooks 1991 - 1998
Skills
Accounts Payable, Union Payroll, Multi state payroll, Bank Reconciliations, General Ledger, Jumping in and taking..., Figuring out sofware..., Microsoft Excel, Microsoft Access, Sage Peachtree, QuickBooks, Bank Reconciliation, Spreadsheets, Accounts Receivable, Payroll, Account Reconciliation, Access, Accounting, Outlook, Financial Reporting, Financial Accounting, Process Improvement
Education
Southern Oreton University 1977 — 1980
Bachelor of Science (B.S.), Elementary Education
Southern Oregon University
Zenith American Solutions September 2008 - Present
State of Missouri January 1991 - August 2008
Skills
Defined Benefit, Program Management, Employee Benefits, Process Improvement, ERISA, HIPAA, Pension Administration, Insurance, Defined Contribution, Pensions, Health Savings Accounts, Health Insurance, COBRA, Benefits Administration, 401k, Customer Service, Team Building
Education
Truman State University 1986 — 1990
Bachelor of Science (BS), Mathematics
Family Value Real Estate, LLC July 2000 - Present
Convenient Safety Systems, Inc. January 2012 - October 2012
Zenith American Solutions March 2011 - June 2012
Skills
Management, Sales, Business Development, Inventory Management, Marketing Strategy, Team Leadership, Microsoft Office 2007, real estate leasing, Insurance
Education
The George Washington University - School of Business 1964 — 1966
Master of Science (MS), Personnel & Labor Relations
Washington State University 1960 — 1964
Bachelor of Science (BS), Business Administration & Military Science
Zenith-American Solutions June 2001 - Present
Safeco Life August 2000 - December 2000
U.S. West June 1988 - January 1992
Education
Idaho State University 1971 — 1972
Zenith American Solutions August 2005 - Present
Northwest Administrators, Inc April 2000 - August 2007
Education
Green River Community College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Zenith American Solutions February 2007 - Present
Miami Dade County Public Schools May 1998 - August 2006
Skills
Collections, Research, Problem Solving, Reports, Microsoft Excel, Microsoft Office, Databases, Report Writing, ERP, Critical Thinking, Ad Hoc Reporting, Accounts Payable, Accounts Receivable
Education
University of Phoenix - Phoenix Arizona 2005 — 2011
Masters of Science, Accountancy
Miami Dade College 1999 — 2001
Associate of Arts (A.A.), Accounting and Finance
Zenith American Solutions December 2002 - Present
Education
North Park University 1964 — 1969
Franklin Templeton Investments May 2006 - Present
FoxHollow Technologies March 2005 - May 2006
Actuate November 2004 - March 2005
HP Autonomy June 2004 - November 2004
Serena Software November 2000 - May 2004
Publicis June 2000 - September 2000
Zenith American Solutions July 1996 - January 1999
Izabal, Bernaciak & Co., CPAs May 1995 - April 1996
The Arc of the United States January 1994 - May 1995
Wells Fargo March 1990 - December 1993
Skills
Microsoft Office, Financial Analysis, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Certified Public...
Education
San Francisco State University 1987 — 1992
Bachelor of Science (BS), Accounting
Lowell High School 1984 — 1987
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Zenith American Solutions March 2013 - Present
Seattle Vocational Institute 2001 - 2012
Skills
Active Directory, Windows Server, Cisco Technologies, DHCP, DNS, DNS management, Routers, Customer Service
Education
Seattle Vocational Institute 2001 — 2001
Certificate, Network Technician
Seattle Vocational Institute 2000 — 2001
Certificate, Networking
Zenith American Solutions April 2013 - Present
Insurance Overload Services at Zenith American Solutions March 2013 - April 2013
CIGNA July 2008 - January 2013
Great-West Healthcare (Purchased by Cigna 7/1/08) July 2005 - June 2008
Great-West Healthcare February 2002 - June 2005
Great-West Life & Annuity Insurance Company May 1993 - February 2002
Skills
Highly detail oriented, Problem Solving, Analytical Skills, Quality Assurance, Simplifying the Complex, High Level Of Accuracy, Auditing, Training, Accurate Record Keeping, Microsoft Office, Microsoft Excel, Microsoft Word, Health Insurance, Claims Handling, Fast Learner, CPT, ICD-9, 10 Key, PowerPoint, Benefit Communication, Customer-focused, Claims Resolution, Healthcare Reimbursement, Management, PPO, Coaching, Managed Care, Employee Benefits, Outlook, Healthcare Industry, Medical Billing, HMO, Medicare, HIPAA, HCPCS, Process Improvement, Medical Terminology, Customer Service, Data Analysis, Medicaid, Hospitals, Analysis, Data Entry, Healthcare, Medical Coding, Provider Relations, Claims Auditing, Human Resources, Insurance, Claim
Education
University of Illinois at Chicago
B.S; B.A, Mathematics; Philosophy
Zenith American Solutions April 2012 - Present
Zenith American Solutions October 2001 - April 2012
Skills
Trust Fund..., Employee Benefits, New Client..., Budget Process, Management, Customer Service, CPA, Financial Accounting, Peachtree, Microsoft Office, Account Reconciliation, Accounting, Benefits Administration, Claim, Financial Reporting, HIPAA, Insurance, Access
Education
University of Central Oklahoma
Bachelor of Science (B.S.), Accounting
Zenith-American Solutions June 1998 - Present
Skills
Employee Benefits, Human Resources, Health Insurance, Insurance, Management, Marketing, Customer Service, Pensions, Accounting, Microsoft Excel, Benefits Administration
Education
Lindenwood University 1994 — 1997
Bachelor's Degree, Health/Health Care Administration/Management, Cum Laude
Zenith American Solutions October 2014 - Present
Zenith American Solutions March 2014 - September 2014
Aon Risk Solutions January 2013 - January 2014
Xerox 2011 - 2013
AIMS/ Allied Managed Care 2004 - 2011
MES Solutions 2000 - 2002
Skills
Bill Review, Insurance, Health Insurance, Workers Compensation, Claim, Property & Casualty..., Claims Management, Employee Benefits, Managed Care, Customer Service, Commercial Insurance, Risk Management, Subrogation, Medicare, Litigation Management, Claim Investigation, General Insurance, Professional Liability, Workers' Compensation..., Brokers, Reinsurance, Disability Insurance, Management
Education
City College of San Francisco
Mission High School
Wilson McShane Corporation January 2014 - Present
Zenith American Solutions October 2012 - December 2013
Boilermakers National Funds April 1991 - October 2012
Bethany Medical Center 1982 - 1989
Skills
Financial Reporting, Accounting, Forecasting, Financial Analysis, Auditing, Leadership
Education
Kansas State University 1977 — 1982
Bachelor of Science (BS), Industrial Engineering
City of Centennial April 2015 - Present
Zenith American Solutions January 2010 - April 2015
GHX December 2008 - March 2009
Accruit December 2006 - November 2008
Stern Elkind & Curray April 2005 - October 2006
Adams County Housing Authority June 2004 - March 2005
Sovereign Companies March 2002 - May 2004
ITN Energy Systems October 2000 - March 2002
Sovereign Companies January 1999 - September 2000
Colorado Dental Association January 1994 - December 1998
Skills
Accounting, Account Reconciliation, Financial Reporting, Process Improvement, Invoicing, Project Management, Internal Audit, Budget Development, Operations Reporting, General Ledger..., Cash Management, Staff Supervision, Month End Close, Year-end Close, Accounts Receivable, Accounts Payable, Invoice & Billing, Employee Benefits, Payroll, Payroll Taxes, Sales & Use Tax, Peachtree, QuickBooks, Deltek, Oracle, Tax Preparation, Tax, Financial Statements, Finance, Analysis
Education
University of Northern Colorado
Bachelor's Degree, Business Administration & Accounting
Zenith American Solutions February 2015 - Present
Premera Blue Cross 2009 - 2011
Premera Blue Cross 2007 - 2009
CARQUEST Auto Parts 2002 - 2007
Skills
Customer Service, Call Centers, Insurance, Health Insurance, Employee Training, Sales, Invoicing, Employee Benefits, Human Resources, Retail
Education
University of Washington 2003 — 2006
Bachelor of Arts (B.A.), Sociology
Edmonds Community College 2000 — 2003
Associate's degree