Zions Management Services Company
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Zions Management Services Company Employees
Zions Management Services Company April 2003 - Present
OppenheimerFunds August 1983 - July 2002
Skills
Call Center, Process Improvement, Training, Quality Assurance, Operations Management, Management Consulting, Leadership, Project Management, Vendor Management, Call Centers, Banking, Risk Management, Executive Management, Customer Satisfaction, Business Process..., Business Analysis, Analysis, Management, Team Building, Change Management, Strategic Planning
Education
Stephen F. Austin State University 1977 — 1981
BBA, Marketing, Management, Political Science
MaverickLabel.Com March 2011 - Present
drmobius, LLC November 2014 - Present
Phobia Records November 2014 - Present
Rayth Studios November 2014 - Present
Arctic Productions November 2011 - Present
MTP Studios July 2011 - Present
Redbox November 2005 - August 2008
Zions Management Services Company March 2004 - November 2005
Skills
Graphic Design, Management, Project Management, Agile Project Management, Agile Web Development, Web Design, Music Production, Video Editing, Adobe Creative Suite, Graphics, Art, Social Media, Music, Photoshop, Customer Service, DJ, Entertainment, Recording, Sound, Music Industry, Songwriting
Education
Berklee College of Music 2015 — 2019
Music Business & Music Production
Snohomish High School 1997 — 1999
CSC March 2015 - Present
Rutland Consulting Services October 2014 - Present
Zions Management Services Company November 2007 - August 2014
Zions Management Services July 2005 - November 2007
AMX International January 2001 - July 2005
Skaggs Public Safety Uniforms 1998 - 2000
Cabinetry by Karman 1993 - 1998
Skills
Business Analysis, Project Management, Management, Product Management, System Administration, Process Improvement, Software Implementation, Technical Support, Vendor Management, Manufacturing, Unix, Business Intelligence, SQL, Software Documentation, Analysis, Integration, Warehouse Management, Salesforce.com, Requirements Analysis, Purchasing, Security, Oracle, Software Project..., Sales Order Processing, Servers, Business Management, Software Consultant, Enterprise Software, Consulting, Troubleshooting
Education
New Mexico State University 1977 — 1978
General
Brigham Young University - Idaho 1976 — 1977
General
Ryerson & Associates, P.C. March 2014 - November 2014
Zions Management Services Company October 2013 - May 2014
Stern Law Group August 2013 - February 2014
Harris County Attorney’s Office July 2012 - August 2012
Guerra & Johnson P.C. July 2012 - August 2012
Toppins Law Firm May 2012 - July 2012
Gold Quest Group LLC May 2009 - July 2011
ABC Home Loans April 2007 - April 2009
Blue Chip Mortgage Group LCC April 2006 - April 2007
Skills
Mortgage Lending, Loans, Finance, Refinance, Banking, Legal Writing, Human Resources, Customer Service, Spanish, Immigration Law, New Business Development, Outlook, Real Estate, PowerPoint, Real Estate Transactions, Microsoft Word, Microsoft Excel, Legal Research, Microsoft Office, Research, Westlaw
Education
South Texas College of Law 2011 — 2014
Juris Doctor (J.D.), Law
University of Florida 2002 — 2004
Bachelor's Degree, Business Administration: Major in Computer Information Sciences
Zions Bancorporation January 2013 - Present
The Cadence Group October 2011 - January 2013
O.co (previously Overstock.com) May 2010 - October 2011
Zions Management Services Company March 2008 - May 2009
Advanta April 2004 - February 2008
PricewaterhouseCoopers June 2001 - April 2004
Skills
SSAE16, Sarbanes-Oxley, Bank Secrecy Act, Anti Money Laundering, Financial Crime, Risk Governance, IT Audit, Internal Audit..., PCI Standards, Privacy Regulations, Wire Fraud, Credit Card Fraud, IT Controls, Process Improvement, SSAE 16, Sarbanes-Oxley Act, Auditing, Governance, Risk Assessment, Risk Management, SAS70, AML, IT Risk Management, ITGC, Operational Risk, COBIT, SOX Compliancy, Business Process..., Business Continuity, Operational Risk..., Internal Controls, Internal Audit, Leadership, Banking, Management, Enterprise Risk...
Education
Brigham Young University 1998 — 2002
BS, Management Information Systems
inContact December 2014 - Present
Zions Management Services Company December 2011 - June 2014
Zions Management Services Company April 2007 - December 2011
Albertsons Store Support Center 2002 - 2006
Citadel Communications Corporation 2000 - 2002
Skills
Microsoft Office, Banking, Credit Cards, Process Improvement, Project Management, Financial Analysis, Team Leadership, Customer Service, Business Analysis, Sales, Team Building, Public Speaking, Leadership
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Marketing
Zions Management Services Company March 2007 - Present
Amegy Bank February 2001 - March 2007
HTE8 January 2000 - December 2000
Directron/ Houston Computer Center June 1997 - December 1999
Hi-Tech Stat Ambulance June 1986 - March 1994
Skills
Process Improvement, Problem Solving, Troubleshooting, Customer Service, Disaster Recovery, Software Documentation, Active Directory, Windows 7, Windows, Integration, Windows Server, XP, Software Installation, Team Building, IT Management, Data Center, Visio, Team Leadership, Vendor Management, Business Analysis, Technical Support, Testing, SharePoint, Hardware, Networking, ITIL, Citrix, Business Continuity, IT Service Management, VMware, Risk Management, IT Operations, System Deployment, Microsoft Exchange, Server Architecture, VPN, DNS, BMC Remedy, Virtualization, Firewalls, Network Security, Windows XP
Education
ITT Technical Institute 1996 — 1998
Associate, Electronic Engineering Technology
Houston Community College 1990 — 1990
State Certification, EMS
Houston Community College 1987 — 1987
State Certification, EMS
American Express March 2014 - Present
American Express October 2012 - March 2014
Zions Management Services Company September 2011 - October 2012
American Express January 2008 - September 2011
American Express November 2000 - December 2007
Associates 1997 - 2000
Direct Merchants Bank 1995 - 1997
Metris Companies 1995 - 1997
AT&T 1987 - 1990
Skills
Credit Cards, SAS, SAS programming, Risk Management, Data Mining, Financial Risk, Analytics, Requirements Gathering, Business Analysis, Banking, Credit Risk, Predictive Analytics, Risk Analytics, Financial Services, Financial Modeling, Portfolio Management, Databases, Business Process..., Data Analysis, Relationship Management, VBA, Payments, Analysis, Predictive Modeling, Statistical Modeling, SDLC, SQL, Business Intelligence, Data Warehousing, Business Objects, Business Requirements, Vendor Management, Teradata, Data Modeling, Process Improvement, Business Analytics, User Acceptance Testing
Education
Salt Lake Community College 2003 — 2007
Computer Science, Computer Science
University of Utah 1987 — 1991
Chemistry and Math
Layton High School 1986 — 1987
4.0
Borah High 1985 — 1986
Brighton HS 1984 — 1985
Zions Management Services Company January 2010 - Present
Axiom Legal Solutions, Life Science division October 2008 - December 2009
MedPointe 2007 - 2008
GlaxoSmithKline 2001 - 2007
Abbott Laboratories 1996 - 2001
Seyfarth Shaw Fairweather & Geraldson March 1993 - June 1996
Schiff Hardin & Waite August 1989 - March 1993
Skills
Data Privacy, Privacy Law, FDA, General Corporate Law, Vendor Management, Pharmaceutical Law, Licensing Agreements
Education
University of Nebraska College of Law 1986 — 1989
J.D., Law
University of Nebraska-Lincoln 1981 — 1985
Bachelor of Journalism, Minors : Psych, English, History
Zions Bancorporation April 2013 - Present
Zions Bancorporation January 2013 - April 2013
Zions Bancorp March 2009 - January 2013
Zions Management Services Company August 2006 - March 2009
Skills
Regulatory Compliance, Underwriting, Consumer Lending, Loans, Training, Management, Credit, Process Improvement, Policy, Microsoft Office, Customer Service, Outlook, Quality Assurance, Microsoft Excel, Excel, Customer Relations, Word, PowerPoint, Coaching, Privacy, SOX, Leadership, OFAC
Education
University of Phoenix 2004 — 2006
Bachelors, Business Management
AITP Las Vegas March 2011 - Present
One Nevada Credit Union 2011 - Present
AITP Las Vegas 2010 - Present
AITP Las Vegas 2010 - Present
Volunteer for Local Companies 2009 - Present
One Nevada Credit Union 2011 - 2012
Zions Management Services Company February 1996 - September 2009
McDougals Bar 1981 - 1981
One Nevada Credit Union 1900 - 1920
Nevada Federal Credit Union 1900 - 1900
Skills
IT Management, IT Project Management, IT Audit, IT Operations, Social Media, SEO, Social Media Marketing, Social Marketing
Education
University of Nevada-Las Vegas 2009 — 2010
Cert, Management for IT Professionals
College of Southern Nevada 2000 — 2002
AS, Computer Science
Union Bank July 2011 - Present
Zions Bancorporation May 2007 - August 2011
NetDeposit May 2007 - September 2010
Zions Management Services Company September 2005 - May 2007
Zions Management Services Company May 1997 - July 2006
Zions Bank 1991 - 1997
IDS DEPOSIT CORP., an American Express Company 1989 - 1991
Zions Bank 1977 - 1989
Skills
Management, Banking, Business Process..., Leadership, Integration, Financial Services, Requirements Analysis, Financial Risk, Vendor Management, Process Improvement, IT Strategy, Operational Excellence, Call Centers, Information Security, Risk Management, Business Continuity, Disaster Recovery, Service Management, Customer Service, Credit Cards, Payments, Internet Banking, Retail Banking, Cash Management, IT Management, Quality Assurance, SDLC, Business Analysis, Treasury Management, Change Management, Analysis, CRM, Product Management, Internal Audit, Credit, Strategic Leadership, Team Building, Commercial Banking, Cross-functional Team..., ACH, Executive Management, Relationship Management, Electronic Payments, Portfolio Management, Project Portfolio..., Operational Risk..., Core Banking, Strategy
Education
University of Phoenix 1989 — 1992
Bachelor of Science, Business Administration
Progressive Leasing August 2015 - Present
Zions Bancorporation January 2012 - August 2015
Zions Bancorporation January 2011 - January 2012
Zions Bank September 2008 - January 2011
Zions Management Services Company February 2006 - September 2008
Skills
Analysis, Financial Analysis, Excel, Risk Management, Accounting, Banking, Business Analysis, Commercial Banking, Commercial Lending, Corporate Finance, Credit, Credit Analysis, Credit Risk, Customer Service, Data Analysis, Enterprise Risk..., Finance, Financial Accounting, Financial Risk, Internal Controls, Management, Microsoft Excel, Process Improvement, Security, Team Leadership
Education
Brigham Young University 2006 — 2008
MBA
University of Utah 1998 — 2002
Bachelors, Finance
Maverik, Inc. July 2015 - Present
Maverik Inc March 2013 - Present
Zions Management Services Company December 2008 - March 2013
ISM-Utah Chapter September 2010 - 2012
Eagle Gate College January 2006 - December 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Oracle E-Business Suite, Global eProcure, Purchasing, Leadership, Project Planning, Management, Negotiation, Sourcing, Process Improvement, Store Operations, Inventory Management, Strategy, Procurement, Strategic Sourcing, Contract Negotiation
Education
University of Phoenix 2006 — 2008
MBA, Business Administration and Management, General
University of Phoenix 2004 — 2006
BS, Business Administration/Finance
Weber State University 2002 — 2004
Business Administration/Finance
Acadia Healthcare May 2015 - Present
Highland Ridge Hospital July 2014 - June 2015
Self-Employed June 2013 - September 2014
Valley Behavioral Health December 2013 - June 2014
Zions Management Services Company June 2010 - October 2013
Dimicron, Inc. April 2007 - February 2009
Davis Mill & Cabinet May 2006 - July 2007
Skills
Accounts Receivable, Financial Reporting, Accounting, Forecasting, Budgeting, Cash Flow, Payroll, Financial Analysis, Access, Excel, Accounts Payable, PowerPoint, Word, Analysis, Cost Analysis, Microsoft Office, General Ledger, Financial Modeling, Business Analysis, Quickbooks, Cash Management, Balance, Customer Service, Analytics, Risk Management
Education
University of Notre Dame - Mendoza College of Business 2009 — 2010
Masters of Business Administration, Corporate Finance, Business Analytics
Brigham Young University 2001 — 2006
Bachelor of Science, Family Sciences, Mathematics
FIS December 2011 - Present
FIS July 2007 - November 2011
Capitol Bancorp March 2006 - July 2007
Federal Reserve Bank of San Francisco January 2000 - June 2005
Zions Management Services Company November 1996 - January 2000
Tetra Tech March 1995 - April 1996
Viatek Ltd, Espoo, Finland August 1990 - December 1994
OKO Bank May 1989 - August 1990
Skills
PMP, Problem Solving, MS Project, Resource Management, Customer Relations, Strategic Planning, Budgeting, Vendor Relations, Microsoft Office, Requirements Analysis, Software Documentation, Project Management, Process Improvement, Budgets, ITIL, Customer Service, Team Leadership, Business Analysis, Vendor Management, Visio, Troubleshooting, SDLC, Management, Business Intelligence, Program Management, Access, Requirements Gathering, Microsoft Project
Education
Joensuun yliopisto 1985 — 1990
MA, English, Economics
Lapinlahden Lukio 1981 — 1984
High School Diploma
SelectHealth October 2014 - Present
SelectHealth 2014 - 2015
SelectHealth 2014 - 2015
Zions Management Services Company August 2008 - March 2011
Skills
Management, Portfolio Management, Corporate Finance, Financial Analysis, Data Analysis, VBA, Forecasting, Financial Modeling, Valuation, Credit, SAS, Statistics, Analytics, Investments, Access, Banking, Stata, Financial Reporting, Analysis, Credit Analysis, Fixed Income, Business Analysis, Data Mining, Due Diligence, Finance, Risk Management, Loans, Financial Risk, Capital Markets, Microsoft Excel, Investment Banking, Economics
Education
Brigham Young University 2005 — 2008
BS, Economics
Brigham Young University 2005 — 2008
B.S Economics, Economics
RBC February 2013 - Present
Payments Professional May 2009 - Present
ARGO Data Resource Corporation January 2011 - June 2011
Apex Systems January 2010 - January 2011
Zions Management Services Company April 2004 - May 2009
Zions Bancorporation April 2004 - May 2009
Amegy Bank 2004 - April 2009
Branch Banking and Trust July 2002 - April 2004
SunTrust Bank 2002 - 2002
Bank One 1995 - 2001
Skills
Budgeting, Documentation, Business Process, Payments, Banking, Process Improvement, Cash Management, Compliance, Strategic Planning, Risk Management, Mergers, Budgets, Software Documentation, Analysis, Implementation Plans, Visio, Implementation..., Business Analysis, Check 21, Project Management, Management, Operations Management, Mergers & Acquisitions, Vendor Management, Treasury Management, ACH, Financial Services, MS Project, Access, Six Sigma, Commercial Banking, Finance, Microsoft Project
Education
Columbia Southern University 2007 — 2012
BSBA - Project Management Certification, Business, 3.91
Louisiana State University
University of Utah August 2008 - Present
Zions Management Services Company 1998 - 2007
Albertsons, Inc. 1996 - 1998
Skills
Leadership, Information Technology, Data Center, IT Management, IT Strategy, Networking, Process Improvement, Project Management, Enterprise Architecture, ITIL, Vendor Management, Disaster Recovery, Servers, Network Security, Security, Business Analysis, Network Engineering, Integration, Program Management, Active Directory, Cloud Computing, VMware, Firewalls, Business Intelligence, Cisco Technologies, System Administration, Linux, Databases, IT Service Management, Network Architecture, Team Leadership, WAN, SaaS, Software Development, IT Operations, SDLC, Finance, Business
Education
University of Washington
Master's, Banking and Finance
Western Governors University
MBA-IT
Western Governors University
Bachelor of Science (BS), Computer Science - Information Security
The University of Texas at Arlington
Electrical Engineering
California Bank & Trust January 2014 - November 2014
California Bank & Trust September 2013 - January 2014
Sterling Consulting Services Inc. April 2011 - September 2013
Zions Management Services Company January 2008 - March 2011
California Bank & Trust May 1999 - December 2007
Union Bank January 1995 - May 1999
J.P. Morgan November 1990 - August 1994
Education
University of Delaware 1980 — 1984
BA, Economics and Philosophy
Wayzata Country Club June 2015 - Present
Minneapolis Public Schools November 2012 - Present
Itasca Area Schools Collaborative (IASC) November 2013 - June 2014
Affinity Plus Federal Credit Union May 2013 - September 2013
Home Property Management January 2009 - May 2013
Life Time Fitness May 2012 - August 2012
Life Time Fitness February 2010 - May 2012
Minneapolis Public Schools January 2009 - August 2009
Zions Management Services Company December 2005 - February 2007
USA Men's Bobsled National Team November 2003 - January 2005
Skills
Public Speaking, Leadership, Teaching, Communicaitons, Directorship, Customer Service, Lifestyle Writing, Management, Microsoft Office, Athletic Performance, Corporate Website..., Writing, Research, Fitness Training, Online Articles, Social Media, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Sports Coaching, Intercollegiate..., Volunteering, Higher Education, Personal Training, Fitness, Data Entry, Coaching, Friendly Personality, Influence Others, Humility, Critical Thinking, Marketing, Event Management, Social Networking, Data Analysis, Sports, Athletics, Fundraising
Education
The College of St. Scholastica 2014 — 2014
Graduate course work (MS Teaching)
St. Olaf College 1997 — 2001
Bachelor of Arts (BA), Mathematics, Cumlaude Honors
Boll Weevil Enterprises, Inc. November 2004 - Present
BE, LLC dba McDonalds May 2005 - August 2010
Regions Financial Corporation July 2002 - October 2004
Zions Management Services Company June 1998 - June 2002
First Security Information Technology, Inc March 1997 - June 1998
First Health February 1995 - December 1996
Bank of Kuwait and the Middle East August 1990 - February 1995
Cogensys March 1989 - June 1990
Home Federal Savings and Loan (HomeFed Bank) June 1987 - January 1989
First National Bank of Atlanta (Wachovia) November 1979 - May 1987
Skills
Leadership Development, Organizational..., Talent Management, Succession Planning, Mergers, Compliance, Employee Relations, Change Management, Process Improvement, Team Building, Vendor Management, Performance Management, Strategic Planning, Coaching, Strategy Development, Hiring, Conflict Resolution, Business Strategy, Employee Engagement, Mentoring, Management Consulting, Human Capital Management, Executive Coaching, Banking, Team Leadership, Organizational..., Contract Negotiations, P&L Management, Cross-functional Team..., Operations Management, Negotiation, Business Process..., Vendor Relations, Customer Satisfaction, Budgeting, Executive Management, Problem Solving, Interviewing, Customer Relations, Financial Analysis, Risk Management, Budgets
Education
Hamburger University 2007 — 2007
NON-DEGREE, Restaurant Operations Leadership
Harvard Business School
NON-DEGREE, Executive Education - Information Technology Management
Louisiana State University
NON-DEGREE, Banking
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1971 — 1973
MBA, Business Administration
Georgia Institute of Technology
Bachelor of Science, Aerospace Engineering with Co-op Option
Zions Bancorporation September 2014 - Present
Zions Management Services Company December 2010 - Present
InterContinental Hotels Group February 2007 - September 2010
Freelance 1987 - 2010
Courtyard by Marriott November 2001 - June 2007
Salt Lake Neighborhood Housing Services July 1999 - September 2005
America West Airlines June 1987 - October 1998
Skills
Problem Solving, Microsoft Excel, Training, Leadership, Customer Service, Time Management, Spanish, Nonprofits, Policy, Call Centers, Sales, Process Scheduler, Banking, Microsoft Office, Office Management, Process Improvement, Management, Outlook, Team Leadership, Software Documentation, Analysis, Spanish-speaking
Education
Brigham Young University 1992 — 1993
Bachelor of Arts (BA), Spanish Linguistics
Brigham Young University
Bachelor of Arts, Spanish Translation
Coronado HS
Utah State Insurance License (exp.)
Utah State Mortgage Broker License (exp.)
Zions Bancorporation September 2015 - Present
Zions Bancorporation October 2011 - September 2015
Zions Management Services Company October 2007 - October 2011
Zions Management Services Company February 1993 - October 2007
Skills
Agile Methodologies, SQL, XML, Oracle, Software Project..., Linux, Java, Solaris, Web Services, Websphere, Weblogic, Business Analysis, Software Development, Integration, Databases, SOAP, Requirements Analysis, Middleware, CSS3, JavaScript, HTML, Video Editing, Photo Editor, Software Architectural..., Hibernate, Spring, YUI, jQuery, Maven, Ant, Subversion, JDBC, Dependency Injection, Computer Security, Encryption, Enterprise Architecture, CSS, Java Enterprise Edition, SOA, Web Applications, Tomcat, Web Development, Enterprise Software, Software Engineering, Technical Leadership, Spring Framework, WebLogic, WebSphere, Photography, Solution Architecture
Education
Brigham Young University 1996 — 2000
BS, Computer Science
Systems & Communications Sciences, Inc. March 2015 - Present
Zions Bank April 2002 - March 2015
Zions Bancorporation April 2002 - March 2015
Zions Management Services Company April 2002 - March 2015
American Stores/Albertsons 1994 - 2001
Polaroid Corporation 1990 - 1994
The Church of Jesus Christ of Latter Saints 1981 - 1989
Skills
DB2, JCL, TSO, IBM Mainframe, ISPF, MVS, Operating Systems, Performance Tuning, z/OS, SMP/E, Capacity Planning, Disaster Recovery, RMF, CMF, Omegamon, Mainview, Sysview, zLinux, CICS, SDSF, High Availability, VSAM, Mainframe, Business Continuity, COBOL, IBM Utilities, OS/390
Education
Brigham Young University 1973 — 1980
B.S., Accounting
Zions Management Services Company August 2006 - Present
MGM Mirage Resorts October 2003 - June 2006
MGM MIRAGE October 2003 - May 2005
Skills
Active Directory, Microsoft Exchange, Email Management, Servers, Troubleshooting, Technical Support, Hardware, Microsoft Servers, Powershell, Proofpoint, Ironport, Blackberry Enterprise..., Group Policy, Routers, DNS, Software, Forefront, Remedy, DHCP, IIS
Education
Southern Utah University 1998 — 2002
Bachelor of Science, Computer Information Systems
Zions Management Services Company September 2008 - November 2009
Avaya 2006 - 2008
Avaya 2003 - 2006
Avaya 2001 - 2003
Avaya 1998 - 2001
Discover Card 1991 - 1998
Skills
Avaya, CRM, Call Center, Pre-sales, Program Management, Telecommunications, VoIP, Management, Telephony
Education
Kearns High - Academy of Finance
University of Phoenix
BS, Business/Information Systems
Zions Management Services Company November 2013 - Present
Zions Bancorporation January 1998 - Present
Zions Bank 1998 - Present
zions 1998 - April 2003
associates capital bank 1992 - 1998
Skills
Risk Management, Credit Risk, Credit Analysis, Consumer Lending, Small Business Lending, Loss Forecasting, Workforce Management, Banking, Crystal Reports, Credit, MIS, SAS, Credit Cards, Marketing Strategy, Mortgage Underwriting, Six Sigma, Lean Operations, Analytics, Commercial Banking, Commercial Lending, Data Analysis, Financial Modeling, Financial Risk, Financial Services, Forecasting, Leadership, Loans, Management, Microsoft Excel, Mortgage Lending, Retail Banking, Financial Analysis
Education
University of Utah 1996 — 2013
BS, Business Administration, Accounting and Finance, Business Administration/Management, International Management
Utah State University 2007 — 2010
MIS & Business Administration
Salt Lake Community College 1995 — 1997
Associate's degree, Health and Human Services
Western Alliance Bank October 2013 - Present
Western Alliance Bancorporation November 2011 - October 2013
Alliance Bank of Arizona March 2007 - November 2011
National Bank of Arizona May 2005 - March 2007
National Bank of Arizona August 2004 - May 2005
Zions Management Services Company 1997 - 2004
Skills
Treasury Management, Commercial Banking, Banking, Internet Banking, Cash Management, Risk Management
Education
University of Phoenix 2005 — 2007
Bachelors of Science, Business Management
Zions Management Services Company 2006 - Present
Zions Managment Service Co August 2005 - Present
Amegy Bank May 2003 - July 2005
Global Santa Fe 2001 - 2002
Global Marine 1984 - 2002
Skills
Disaster Recovery, Microsoft SQL Server, Databases, Business Analysis, Vendor Management, Information Technology, Microsoft Exchange, Enterprise Software
Education
Texas A&M University 1977 — 1981
Bachelor of Business Administration (BBA), Finance, General
Rio Tinto May 2011 - Present
Zions Management Services Company June 2008 - May 2011
General Motors - OnStar October 2005 - June 2008
SITEL, Corp. August 2000 - October 2005
Xerox / Tektronix January 1996 - August 2000
Novell, Inc. September 1994 - November 1995
Wordperfect Corp November 1991 - September 1994
Skills
Call Center, Change Management, Customer Service, Sales, Curriculum Development, Quality Control, Multimedia, Field Service, Customer Retention, Customer Satisfaction, Team Building, Program Management, Project Management, Vendor Management, Call Centers, Workforce Management, Instructor-led Training, Quality Management, Management, Cross-functional Team..., Leadership, E-Learning, Performance Management, Succession Planning, Leadership Development, Training, Coaching, Team Leadership, Customer Experience, Employee Engagement, Needs Analysis, Process Improvement
Education
Brigham Young University 1985 — 1991
B.A., Spanish
EMC January 2014 - Present
State Street October 2005 - September 2013
Tek Systems June 2005 - October 2005
Zions Management Services Company July 2000 - May 2005
Education
California State University-Fullerton 2009 — 2011
masters, Instructional Design and technology
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters of Science, Network and Communcations Management
Select portfolio servicing February 2013 - Present
Zions Management Services Company 2009 - June 2011
Vericrest Financial, Inc. September 2010 - January 2011
Select Portfolio Servicing November 2004 - 2008
Skills
Loan Servicing, Mortgage Lending, Asset Management, Financial Analysis, Loans, Mortgage Banking, Process Improvement, Credit Risk
Education
University of Pennsylvania - The Wharton School 1998 — 2002
Operations and information management; finance
Dell Financial Service January 2009 - Present
Zions Management Services Company November 2007 - January 2009
Skills
Credit Risk, SAS, Financial Analysis, SQL, Business Analysis, Financial Modeling, Data Mining, Analytics, Banking, Credit
Education
Columbia University in the City of New York
Master’s Degree, MFE, 3.93
Arizona State University
Master’s Degree, Industrial Engineering, 3.87
Tsinghua University
Master’s Degree, Automation, 3.9
Shanghai Jiao Tong University
BS, Informationa and control engineering
NO.3 high school
Zions Management Services Company June 2012 - Present
Zions Bancorporation July 2011 - June 2012
Zions Bancorporation February 2008 - July 2011
Zions Bancorporation January 2007 - February 2008
Zions Bank May 2002 - December 2006
Skills
Recruiting, Banking, Onboarding, Employee Relations, Human Resources, Leadership, Process Improvement, Training, Financial Analysis, Employee Engagement, Talent Acquisition
Education
Brigham Young University
BA, Music, English minor
University of Utah
BA, German
Zions Management Services Company March 2006 - Present
Amegy Bank January 2004 - March 2006
Southwest Bank of Texas August 2000 - January 2004
Federal Reserve Bank August 1999 - July 2000
First National Bank, Bryan 1996 - 1999
Education
University of Houston, C.T. Bauer College of Business 1999 — 2001
MBA
Texas A&M University - Mays Business School 1994 — 1999
Zions Management Services Company January 2008 - Present
Union Bank February 1995 - January 1999
J.P. Morgan October 1989 - September 1994
Education
University of Delaware 1980 — 1984
ACI Worldwide January 2015 - Present
Zions Management Services Company January 2009 - December 2014
Zions Bancorporation December 2006 - April 2009
Apremis Technology Placement January 2006 - December 2006
CRI Advantage October 2000 - January 2006
Micron Technology March 1995 - October 2000
Bureau of Land Management April 1989 - March 1995
Education
Boise State University 1987 — 1991
Zions Management Services Company
Skills
Servers, Vendor Management, Business Analysis, IT Management, Data Center, Disaster Recovery, Business Continuity, IT Operations, Internet Banking, Risk Management, Process Improvement, Banking, SDLC, Technical Support, ITIL
Education
SUNY Polytechnic Institute
Zions Management Services Company Project ManagerRevision Labs1998 - 2001
Skills
Customer Satisfaction, Software Documentation, Testing, User Acceptance Testing, Automated Software...
Education
Brigham Young University
Zions Management Services Company November 2014 - Present
Zions Management Services Company February 2012 - November 2014
Education
South Texas College of Law 1999 — 2002
Zions Management Services Company
Skills
SQL, Banking, Business Analysis, Requirements Analysis, Agile Methodologies, Software Project..., Visio, XML, User Acceptance Testing, Management
Education
Brigham Young University 1989 — 1995
Zions Management Services Company August 1997 - Present
Zions Bancorporation 1997 - Present
Zions Bank 1997 - Present
Skills
Analysis, Banking, Business Analysis, Business Continuity, Commercial Banking, Credit, Credit Analysis, Customer Service, Data Center, Disaster Recovery, Field Service, Finance, Financial Analysis, Financial Modeling, IT Management, Integration, Leadership, Loans, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, Portfolio Management, PowerPoint, Process Improvement, Project Management, Public Speaking, Risk Management, SQL, Software Project..., Strategic Planning, Team Building, Team Leadership, Vendor Management
Education
Brigham Young University 1986 — 1992
Zions Management Services Company April 2006 - Present
Amegy Bank April 2004 - April 2006
Wells Fargo 1999 - 2004
Skills
Commercial Banking, Banking, Credit, Risk Management, Commercial Lending, Customer Service, Change Management, Cash Management, Loans, Payments, Leadership, Credit Analysis, Training, Management, Retail Banking, Team Building, ACH, Analysis, Branch Management, Asset Based Lending, Business Process..., Credit Cards, Call Centers, Cross Selling, Financial Risk, Finance, Human Resources, Financial Services, Loan Origination, Internet Banking, Mortgage Lending, Mergers, Operations Management, Relationship Management, Private Banking, Underwriting, Treasury Management, Small Business Lending, Vendor Management, Lockbox
Education
Texas Tech University 1992 — 1993
Cedar Hill High School
Zions Management Services Company April 2007 - Present
Northrop Grumman Interconnect Technologies November 2006 - April 2007
Fourth Dimension Software September 2000 - October 2003
Global Leisure Travel December 1998 - September 2000
Global Leisure Travel / Sunmakers Travel Group 1995 - 2000
Education
San Jose State University 1970 — 1973
BS, Entomolgy
Zions Management Service Company May 2013 - Present
Zions Management Services Company June 2008 - May 2013
ABF Freight System, Inc. August 2007 - June 2008
Working RX 2002 - 2007
WorkingRx 2002 - 2005
Skills
Word, Problem Solving, Customer Service, Customer Relations, Outlook, Excel, Microsoft Office, Strategic Planning, Negotiation, PowerPoint, Access, Supervisory Skills, Administration, Public Speaking, Process Improvement, Analysis, Database Administration, Benefits Administration, Teamwork, Vendor Management, Human Resources, Microsoft Excel, Microsoft Word, Deferred Compensation, Employee Relations, PeopleSoft, Training, Onboarding, Recruiting, Performance Management, HRIS, Management, Employee Benefits, Leadership, Team Building, New Hire Orientations, Project Management, Employee Training
Education
University of Phoenix 2002 — 2005
BS, Business Administration and Business Management
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Zions Management Services Company November 2008 - Present
JACOBS ENGINEERING GROUP INC January 1997 - November 2008
Jacobs Engineering October 1997 - October 2008
Skills
Active Directory, VMware, Servers, Microsoft Exchange, Data Center, DNS, Windows Server, VMware ESX, XP, Citrix, Enterprise Architecture, Troubleshooting, Infrastructure, Information Technology, Blackberry Enterprise..., Disaster Recovery, Server Architecture, Microsoft Technologies, Microsoft Exch, ITIL, HP, TPC, Architecture, Powershell, Virtualization, IT Management, VMware Infrastructure, Network Administration, IT Operations, Technical Support, Group Policy, DHCP, Cloud Computing, Windows, Windows 7, Operating Systems, Antivirus, Blackberry, LDAP, Server Administration, Backup Exec, System Administration, VBScript, Project Delivery, Federated Identity..., Cloud Security, Hyper-V
Education
University of Houston-Downtown 1998 — 2000
Degree of Bachelors, Business Administration; an emphasis in Computer Information Systems
University of Colorado at Boulder 1991 — 1992
Engineering
Zion's Management Services Company August 2011 - Present
Zions Bancorporation September 2006 - August 2011
Skills
Retail Banking, Commercial Banking, Cash Management, Treasury Management, Banking, Credit, Commercial Lending
Education
University of Phoenix-Utah Campus 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Zions Management Services Company February 2004 - Present
Nevada State Bank September 2001 - February 2004
Vectra Bank Colorado January 1997 - September 2001
vectra bank 1997 - 2001
Vectra Bank Colorado 1997 - 2001
Education
Metropolitan State University of Denver 1985 — 1989
BA, Psychology, Sociology
First Republic Bank September 2010 - May 2011
Zions Management Services Company 2004 - 2008
CALFED Investment Services 1998 - 2003
CALFED Bank 1991 - 1998
First Nationwide Bank 1984 - 1991
Education
University of California, Davis
Project Management
City College of San Francisco
Graphic Design
San Francisco State University
Accounting
Zions Management Services Company September 2009 - Present
Skills
Oracle, SQL, Databases, JavaScript, PL/SQL, Microsoft SQL Server, Data Warehousing, ETL, Database Design, Requirements Analysis, SDLC, Perl, Unix Shell Scripting, Linux, Data Modeling, Shell Scripting, Database Administration
Education
Salt Lake Community College
Utah State University
Associate, Business
Zions Bancorporation January 2013 - Present
Zions Management Services Company July 2008 - January 2013
Education Logistics 2005 - 2008
Skills
Operating Systems, SQL, Testing, Problem Solving, Excel, Perl, Shell Scripting, Sun Certified Java..., JavaScript, Security+, Network+, Project+, Unix, Linux, Servers, Data Center, Jython, Java, System Administration
Education
Western Governors University 2009 — 2012
BS Information Technology - Software, General IT, Software Development
The University of Montana 2003 — 2005
AAS, IT - Computer Technology
Zions Bank March 2014 - Present
Zions Management Services Company March 2000 - March 2014
Skills
Call Center, Process Improvement, Risk Management, Call Centers, Banking, Business Analysis, Data Analysis, Analysis, Management, Analytics, Financial Risk, Project Management, Vendor Management, Mortgage Lending, Visio, Loans, Leadership, Team Leadership, Business Process..., Quality Assurance, Consumer Lending, Credit Cards, Credit, Software Documentation, Training, Business Process, Program Management, Customer Service, Retail Banking, Financial Analysis, Change Management, Operations Management
Education
University of Phoenix 2006 — 2010
MBA, Finance
Apparatus Infrastructure Services, a Virtusa company April 2013 - Present
Kinney Group, Inc. June 2010 - April 2013
Zions Management Services Company September 2006 - June 2010
Zions Bancorporation September 2006 - June 2010
Skills
Solaris, Data Center, Network Security, Windows Server, System Administration, BladeLogic, VMware ESX, vCenter, VMware Fusion, VMware Infrastructure, Red Hat Linux, VMware, vSphere, Linux, Unix, Virtualization, Servers, Active Directory, Server Architecture, Security, Cloud Computing, Hardware, Windows, Infrastructure, Netbackup, Unix Shell Scripting, Operating Systems, DNS, RedHat, Tomcat, Cluster, Computer Hardware, Shell Scripting, BMC Patrol, Disaster Recovery, High Availability, Storage, Enterprise Software
Education
University of Phoenix-Utah Campus 2003 — 2005
Bachelor of Business Administration (B.B.A.)
Zions Management Services Company November 2014 - Present
Zions Management Services Company February 2012 - November 2014
US Small Business Administration March 2006 - December 2006
Skills
Contract Negotiation, Risk Management, Project Management, Negotiation, Business Process..., Research
Education
South Texas College of Law 1999 — 2002
J.D.
Zions Management Services Company 2005 - 2011
Education
University of Santo Tomas 1979 — 1983
Bachelor of Arts (B.A.), Communication Arts