Zurich Life
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Zurich Life Employees
stevejhammond.com February 2012 - Present
Lake Forest Graduate School of Management (LFGSM) June 2015 - Present
Illinois Institute of Technology August 2010 - Present
Association for Managers of Innovation 2001 - Present
EquiTrust Life Insurance April 2011 - February 2012
Walgreen Co. September 2008 - January 2010
Walgreens Co. September 2007 - September 2008
Walgreens Health Initiatives July 2004 - September 2007
S.J. Hammond Consulting January 2003 - June 2004
Zurich Life January 2001 - January 2003
Skills
Coaching, Design Thinking, Product Development, Business Strategy, Mergers, Strategy Development, Leadership Development, Strategic Planning, Marketing Strategy, Planning, New Business Development, Analysis, Negotiation, Public Speaking, Research, Change Management, Team Building, Program Management, Contract Negotiation, Portfolio Management, Organizational..., Financial Analysis, Market Research, Process Improvement, Management Consulting, Healthcare, Retail, Innovation Management, User Experience, Creative Problem Solving, FourSight, Osborn-Parnes, Strategy, Mergers & Acquisitions, Innovation, Project Planning, CRM, Business Analysis, Executive Coaching, Entrepreneurship, Training, Management, Product Innovation, Start-ups
Education
State University of New York College at Buffalo 2011 — 2013
Master of Science (M.S.), Creative Studies
Cornell University - Johnson Graduate School of Management 1977 — 1979
MBA, Finance and IT Systems
Colgate University 1973 — 1977
A.B., Chemistry
Illinois Institute of Technology
Happy early retirement! March 2015 - Present
C.S.T. Consultants Inc. August 2010 - March 2015
CST Consultants Inc. August 2011 - October 2013
CST Consultants Inc. August 2010 - August 2011
Polak Consulting January 2009 - August 2010
Foresters June 2003 - June 2008
Manulife Financial 2002 - 2002
Zurich Life 1973 - 2002
Zurich Financial Services 1973 - 2001
Skills
Process Improvement, Leadership, Business Process..., Project Management, Insurance, Management, Budgets, Training, Project Planning, Change Management, Business Analysis, Strategic Planning, Employee Benefits, Coaching, Team Building, Recruiting, Sales, Time Management, Vendor Management, Team Leadership
Education
Northwestern University - Kellogg School of Management 1995 — 1995
Executive Program
York University
Majored in French language
Reinsurance Group of America, Incorporated December 2013 - Present
Milliman July 2007 - December 2013
Pacific Life 2011 - 2012
Lincoln Financial Group 2002 - 2006
First Penn Pacific 2002 - 2005
Zurich Life 1999 - 2002
CNO Financial Group 1997 - 1999
American United Life 1996 - 1996
Skills
Actuarial Consulting, Public Speaking, Pricing Analysis, Term Life Insurance, Microsoft Excel, Product Development, Actuarial Science, Pricing, Critical Illness, ALM, Embedded Value, Reinsurance, Actuaries, Economic Capital
Education
Ball State University 1993 — 1997
BS, Actuarial Science
Protective Life June 1996 - Present
Zurich Life 2000 - 2002
Home State Bank / N.A. January 1996 - June 1996
Chase June 1991 - December 1995
Skills
Customer Service, Microsoft Excel, Insurance, Process Improvement, Management, Business Analysis, Leadership, Microsoft Word, Access, Banking, Software Documentation, Microsoft Office, Team Building
Education
Northern Illinois University 1993 — 1995
Bachelor of Arts (BA), English Language and Literature/Letters
McHenry County College 1991 — 1993
Associate of Science (AS)
Stone River April 2015 - Present
Life Sales, LLC September 2012 - December 2014
Ann Arbor Annuity Exchange 2010 - September 2012
Ann Arbor Annuity Exchange February 2010 - August 2012
America Direct May 2005 - September 2009
JPMorgan Chase September 2004 - May 2005
Zurich Life May 1996 - September 2004
Ameritech 1995 - 1996
Sprint October 1988 - May 1995
Skills
Insurance, Call Center, Start-ups, Process Improvement, Brokers, Business Development, Leadership, CRM, Sales, Long-term Care, Fixed Annuities, Marketing, Sales Management, Underwriting, Retirement, Management, Strategy, Team Building, Performance Management, Call Centers, Employee Benefits, New Business Development, Customer Service, Retirement Planning, Term Life Insurance, Coaching, Contract Negotiation, Selling, Marketing Strategy, Direct Sales, E-commerce, Investments, Life Insurance, Health Insurance, Vendor Management, Strategic Planning, Relationship Management, Account Management, Lead Generation, Online Marketing, Disability Insurance, Financial Services, Mentoring, Business Strategy, Training, Business Planning
Education
University of Missouri-Kansas City 1985 — 1987
MFA
The University of North Dakota 1980 — 1984
BFA
JP Heatherly & Associates March 2015 - Present
DePaul University 1984 - Present
Verizon Enterprise Solutions September 2005 - March 2015
Washington Mutual May 2002 - September 2005
Zurich Life 1999 - 2002
TeleSynergies Consulting Group 1991 - 1999
McGladrey & Pullen 1987 - 1991
Chicago Mercantile Exchange 1985 - 1987
Montgomery Ward 1983 - 1985
Carson Pirie Scott & Co. 1981 - 1983
Skills
Account Management, Change Management, Customer Service, Event Planning, Strategic Planning, Budgets, Negotiation, Microsoft Excel, Microsoft Word, Microsoft Office, Marketing, PowerPoint, Marketing Communications, Event Management, Public Speaking, Social Media, Research
Education
DePaul University 1977 — 1980
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
DePaul University 1975 — 1977
Bachelor of Arts (B.A.), English Language and Literature/Letters
NEOS & Vgo Software May 2014 - Present
Exodus Road 2013 - Present
Gartner August 2007 - April 2014
E-Z Data, Inc. March 2006 - August 2007
Insurance Technologies November 2000 - March 2006
Zurich Life September 1990 - November 2000
Kemper Life Co. 1990 - 1995
Skills
Account Management, Sales, Life Insurance, SaaS, Business Intelligence, Enterprise Software, Business Analysis, Insurance, Claim, Customer Service, Fixed Annuities, Strategy, Program Management, CRM, SDLC, Product Management, Analysis, Underwriting, Vendor Management, Process Improvement
Education
Bethel University 1985 — 1989
BA, Philosophy
JPMorgan Chase July 2015 - Present
JPMorgan Chase July 2004 - Present
Bank One September 2003 - July 2004
Zurich Life July 2001 - September 2003
Acxiom 1998 - 2001
Education
Smith College 2014 — 2014
Executive Education - Strategy and Leadership
Benedictine University
Instituto Technologico de Celaya
Pacific Life Insurance Company August 2014 - Present
Harris-Hersh Financial Services June 2009 - August 2014
AccuQuote May 2005 - December 2008
AccuQuote June 2004 - May 2005
Estates Windows, Ltd November 2003 - May 2004
Zurich Life October 2001 - November 2003
Skills
Marketing, Customer Service, Customer Satisfaction, Sales, Business Planning, Training, Life Insurance, Microsoft Office, Series 6
Education
St. Norbert College 1997 — 2001
Bachelor of Arts (B.A.), Communication, Media and Theatre
Munich American Reassurance Company February 2014 - Present
AHOU: Association of Home Office Underwriters 2011 - Present
Munich American Reassurance Company August 2011 - January 2014
Business Underwriters Associates June 2010 - July 2011
NAILBA 2009 - 2011
West Coast Life March 2004 - May 2010
Banner Life Insurance 2001 - 2004
Zurich Life 2000 - 2001
Allstate January 1997 - January 2000
Prudential Financial 1995 - 1997
Skills
Insurance, Underwriting, Life Insurance, Term Life Insurance, Risk Management, Reinsurance, Brokers, Employee Benefits, Leadership
Education
Spring Hill College 1988 — 1992
B.A., English
Saybrus Partners June 2012 - Present
The Hartford January 2002 - June 2012
The Hartford August 2007 - December 2010
Zurich Life April 2001 - December 2001
Lincoln Financial Advisors March 1999 - January 2001
Skills
Public Speaking, Insurance, Time Management, Financial Planning, Investments, Wholesaling, Salesforce.com, Estate Planning, Fixed Annuities, Life Insurance, 401k, Retirement Planning, Financial Advisory, Strategic Financial..., Wealth, Wholesale, Sales, Retirement, Financial Services, Business Planning, Wealth Management, Series 63, Series 6, Mutual Funds, Finance, Long-term Care, Disability Insurance, Series 7, Term Life Insurance, FINRA, Relationship Management, Employee Benefits, Financial Planners, IRAs
Education
Illinois State University 1994 — 1998
Bachelor of Science, Industrial Psychology
Illinois State University 1994 — 1998
Certificate, Human Resource Management
Schaumburg High School 1990 — 1994
Manulife Financial December 2007 - Present
AIG Life of Canada January 2003 - December 2007
Manulife Financial March 2002 - December 2002
Zurich Life January 1996 - March 2002
Zurich Life January 1990 - January 1996
Zurich Life January 1985 - January 1990
Skills
Capsil, Business Requirements, Requirements Gathering, SDLC, Business Analysis, User Acceptance Testing, Visio, Requirements Analysis, Insurance, Data Conversion, Accounting, Business Process, General Ledger, Accounts Payable
Education
Ryerson University 2010 — 2010
Certificate, Business Systems Analysis
LOMA
Seneca College of Applied Arts and Technology
Certificate, Computer Programming
G. Bush Financial Services CoachStittsville Royals Junior BDecember 2012 - April 2013
Zurich Life 1990 - 2002
Durham Window Magazine 1984 - 1985
Skills
Disability Insurance, Brokers, Casualty, Coaching, Commercial Insurance, Critical Illness, Customer Service, Employee Benefits, Fixed Annuities, General Insurance, Health Insurance, Insurance, Investments, Legal Liability, Liability, Life Insurance, Marketing Strategy, Mutual Funds, New Business Development, Pensions, Property & Casualty..., Retirement, Retirement Planning, Sales Management, Small Business, Strategic Planning, Term Life Insurance, Underwriting
Education
Lakehead University
Travelers September 2012 - Present
Allstate October 2009 - September 2012
Zurich Life June 1997 - September 2006
Skills
Direct Sales, Cold Calling, Sales Management, Sales Process, Customer Retention, New Business Development, Negotiation, Pricing, Customer Service, Life Insurance, Sales Operations, Selling, Sales Presentations, Marketing, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Insurance, General Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Team Building, Process Improvement, Leadership, Management
Education
Eastern Illinois University 1995 — 1997
Bachelor of Arts (BA), History and Philosophy of Science and Technology
College of Lake County 1993 — 1995
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Protective Life July 2006 - Present
JPMorgan Chase September 2003 - July 2006
Zurich Life June 2001 - September 2003
Skills
Insurance, Fixed Annuities, Term Life Insurance, Life Insurance, Brokers, Project Management, Product Development, Operations Management, Systems Analysis, Business Analysis, Process Improvement, Management, Customer Service, Software Documentation, Vendor Management, Requirements Gathering
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Information Technology
Allstate Insurance January 2003 - Present
Alexian Brothers Behavioral Health Hospital 2012 - 2013
Zurich Life 2000 - 2002
Kemper Insurance 1990 - 2000
AGCS 1989 - 1990
GTE 1985 - 1990
Skills
Strategic Planning, Vendor Management, Change Management, Business Analysis, Project Management, SDLC, Team Leadership, SQL, Access, Software Documentation, Databases, Presentations, Individual Counselling, Group Therapy, School Social Work, Autism, Business Intelligence, Visio, Program Management, IT Strategy, Disaster Recovery, Process Improvement, Requirements Analysis, SharePoint, ITIL, Requirements Gathering
Education
The Chicago School of Professional Psychology 2010 — 2013
Master of Arts (M.A.), Clinical, Counseling and Applied Psychology
Northern Illinois University 1981 — 1985
Bachelor of Science, Computer Science
Proviso West High School 1977 — 1981
St. Doms 1969 — 1977
WellPoint July 2005 - Present
CCH April 2005 - June 2005
Chicago Stock Exchange December 2004 - April 2005
Washington Mutual September 2004 - December 2004
Zurich Life May 2001 - October 2003
Zurich Life March 1999 - May 2001
Intermatic August 1998 - March 1999
SSA Global May 1995 - July 1998
Skills
Quality Center, SDLC
Education
Quality Assurance Institute (QAI) 1988 — 1999
Certification Program, CSTE
Computer System Institute 1992 — 1993
Certification Program, SQL/ RPG/ CL
Kyiv National Economics University 1988 — 1992
BS in Computer Science
Health Care Services Corporation January 2013 - Present
Health Care Services Corporation November 2011 - January 2013
Health Care Service Corporation January 2011 - November 2011
Health Care Service Corporation September 2010 - December 2010
Fubon Bank (Hong Kong) Limited January 2008 - December 2008
Fubon Bank (Hong Kong) Limited April 2006 - January 2008
ABN AMRO January 2005 - April 2006
Zurich Life March 2004 - November 2004
Capital Securities Corporation February 1999 - March 2001
Capital Securities Corporation July 1997 - February 1999
Skills
Investments, Derivatives, Securities, Insurance, Financial Analysis, Financial Reporting, life insurance, Life Insurance, Equities, Finance, Bloomberg, Financial Services, Mutual Funds, Portfolio Management, Financial Modeling, Business Strategy, Banking
Education
University of Illinois at Urbana-Champaign 2001 — 2003
MBA, Finance
National Chengchi University 1993 — 1997
Bachelor of Science, Money and Banking
Independent Financial Partners (IFP) June 2015 - Present
Baugh, Dalton, Carlson & Ryan, LLC January 2014 - June 2015
Bates Group, LLC 2014 - June 2015
Roberts Elliott, LLP January 2012 - January 2014
Pension Resource Institute, LLC January 2012 - January 2014
EverBank 2010 - 2011
Edward Jones 2006 - 2010
First Financial Planners, Inc. 2002 - 2006
Zurich Life 1999 - 2001
GENAMERICA COMPANIES 1985 - 1998
Skills
FINRA, Securities Regulation, Mutual Funds, ERISA, Retirement, Investments, Wealth Management, Securities, 401k, Financial Services, Insurance, IRAs, Commercial Litigation, Estate Planning, Employee Benefits, Investment Advisory, Corporate Governance, Dispute Resolution, Tax, Legal Compliance, Employment Law, Securities Litigation, Retirement Planning, Series 24, Profit Sharing, Investment Management, Pensions, Fiduciary, Series 7, 3(16) Services
Education
Washington University in St. Louis - Olin Business School
Executive MBA
Washington University in St. Louis School of Law
LLM, Graduate Law- Taxation
Washington University in St. Louis School of Law 1976 — 1979
JD, Law
Southern Illinois University, Edwardsville
Bachelor of Science (BS), Mass Communications- Radio/TV
Gordon Marketing National Marketing ManagerGordon MarketingSeptember 2012 - Present
FA Resource Group January 2009 - June 2012
Pacific Life June 2002 - November 2009
Zurich Life 1986 - 1995
Skills
Customer Service, Account Management, Medicare Advantage, Life Insurance, Long Term Care Insurance, Disability Insurance, Building Relationships, New Business Development, Retirement Planning, Special Needs Trusts, Financial Services, Universal Life, Strategic Financial..., Whole Life, Long-term Care, Insurance, Financial Planners, Financial Planning, Retirement, Brokers, Term Life Insurance, Management
Education
Indiana University Bloomington 1975 — 1977
Accounting/music, BS
Indiana University Bloomington 1969 — 1974
BS plus accounting, Marketing/ management/acct
Foresters April 2012 - October 2012
RBC Insurance September 2010 - February 2012
RBC Insurance March 2010 - August 2010
The Dominion of Canada General Insurance Company May 2009 - August 2009
RBC Insurance September 2005 - September 2008
Moneris Solutions February 2002 - August 2005
Zurich Life January 1996 - July 2001
Zurich Life December 1989 - January 1996
Zurich Life February 1983 - December 1989
Skills
Business Analysis, Requirements Gathering, Business System Analysis, Functional..., Functional Design, Systems Analysis, System Design, Problem Analysis, Problem Solving, Documentation, MS Office Suite, Excel, Visio, HPQC, WebFOCUS, SQL, Quality Assurance, User Acceptance Testing, SDLC, Testing, Process Improvement
Education
Humber College 1983 — 1983
Computer Programming
Medical College of Wisconsin November 2008 - Present
Marquette University July 2007 - October 2010
SysLogic, Inc. July 2007 - November 2008
Froedtert Hospital May 2002 - August 2006
Zurich Life March 2000 - April 2002
Townsend Agency June 1999 - March 2000
Washington University September 1993 - December 1996
Skills
SharePoint, Healthcare Information..., EHR, Business Analysis, Program Management, Project Management, Informatics, Healthcare, Management, Epic Systems, Analysis, Data Analysis, Strategy, EMR, Access
Education
Marquette University 2003 — 2006
MBA
Washington University in St. Louis 1993 — 1996
MA
Rice University 1987 — 1991
BA
CHS 1983 — 1987
HIgh School Diploma
Eddie Bauer July 2014 - Present
HCSC July 2013 - June 2014
US Foodservice August 2011 - June 2013
Eddie Bauer March 2010 - February 2011
Allstate September 2007 - December 2009
HCSC November 2006 - September 2007
Caremark December 2004 - April 2006
Discover Card May 2003 - October 2004
Kraft Foods September 2001 - April 2003
Zurich Life September 1997 - August 2001
Skills
COBOL, SQL, Business Analysis, DB2, Software Documentation, JCL, Mainframe, CICS, SDLC, Requirements Analysis, Visio, Software Development, VSAM, Project Management, Leadership, Integration, Requirements Gathering
Education
University of Dayton 1981 — 1985
BS, Math/Computer Science
Buffalo Grove High School 1977 — 1981
No name Provided 2010 - Present
LIDP Consulting, Inc January 2001 - July 2009
LIDP Consulting, Inc January 1996 - January 2001
LIDP Consulting, Inc July 1992 - January 1996
North American Life Insurance January 1989 - January 1992
Sears May 1986 - May 1989
Zurich Life May 1982 - May 1986
Skills
Program Management, COBOL, DB2, Software Development, Project Management, Insurance, JCL, Programming, Actuarial Science, CICS, Xpediter, Team Leadership, Leadership, Life Insurance, Operating Systems, Customer Service, Requirements Analysis
Education
University of Alabama at Birmingham 1971 — 1973
Bachelor of Science, Mathematics
Chamberlain Group, Inc. September 2014 - Present
AbbVie July 2014 - September 2014
Brake Parts Inc LLC February 2014 - April 2014
Medline Industries June 2013 - October 2013
Medline Industries March 2012 - June 2013
Medline Industries May 2008 - March 2012
Medline Industries May 2008 - March 2012
Medline Industries April 2007 - May 2008
Kemper Insurance September 2001 - January 2007
Zurich Life July 1998 - September 2001
Skills
Competitive Analysis, Cross-functional Team..., Forecasting, Process Improvement, Data Analysis, Sales Operations, Medical Devices, Product Management, Software Documentation, Inventory Management, Visio, Management, Program Management, SAP, SAP R/3, Data Management, Business Intelligence, Business Analysis, Account Management, Pricing, SDLC, SQL, Kanban, Purchase Orders, Product Development
Education
Northern Illinois University - College of Business 1996 — 1998
Bachelor of Science (B.S.), General Management
McHenry County College 1994 — 1996
Associate of Science (A.S.), Business/Managerial Economics
RBC Wealth Management March 2014 - Present
Wisconsin Wine & Beer Tours April 2012 - Present
Pastiche Wines September 2012 - August 2014
Wisconsin Foodie May 2012 - July 2014
Matrix Direct April 2007 - May 2012
Zurich Life March 1998 - November 2006
Skills
Wine, Wineries, Sales Management, Marketing Strategy, Promotions, Selling, Sales, Food, Wine Tasting
Education
Indiana University Bloomington
Bachelor of Arts (BA), Telecommunications
University of Wisconsin-Milwaukee
John Hancock August 2003 - Present
Zurich Life January 1997 - June 2003
Skills
Series 6 & 63, Life Insurance License, Defiend Contribution..., Defined Benefit Plans, 401K Administration, Business Relationship..., Sales
Education
Northern Illinois University 1992 — 1996
Bachelor of Science, Business Management
Epiphany Lutheran Church September 2015 - Present
Ascension Lutheran Church March 2013 - August 2015
Living Lord Lutheran Church, Bartlett, IL 2010 - March 2013
Christ Our Shepherd Lutheran Church, Peachtree City, GA August 2008 - July 2009
Northern Trust 2003 - 2006
Zurich Life 1999 - 2003
Northern Trust 1999 - 1999
Kemper Investors Life Insurance Company 1995 - 1999
Skills
Fixed Annuities, Budgets, Strategic Planning, Project Management, Church Events, Management, Nonprofits, Pastoral Counseling, Teaching, Training, Software Documentation
Education
Lutheran School of Theology at Chicago 2006 — 2010
Master, Divinity
Penn State University 1989 — 1993
B.A., English
Liaison International August 2014 - Present
Liaison International July 2013 - Present
Nationwide Insurance September 2011 - May 2013
Zurich Life 2012 - 2012
Aviva October 2006 - August 2011
Aviva January 2007 - June 2009
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Agile Methodologies, Mainframe, Waterfall, Systems Analysis, Insurance, Business Process Design, Testing, Quality Assurance, DB2, Software Documentation, Sales & Distribution, Mobility Solutions, Product Analysis, Scrum, SDLC
Education
Harvard Extension School
Master's Degree, Management
BITS Pilani 2006 — 2010
MS, Software Engineering
Bangalore University 2003 — 2006
Bachelor of Sciences, Mathematics ; Physics ; Chemistry
Federal Reserve Bank of Chicago June 2008 - Present
Harper College 1998 - 2012
Henricksen October 2005 - June 2008
Wrigley August 2004 - September 2005
Zurich Life 1999 - 2004
Skills
Contract Negotiation, Project Management, Cross-functional Team..., Budgets, Leadership, Strategic Planning, Strategy, Project Planning, Construction Management, Team Building, Construction, Management, Business Strategy, Facilities Management, Program Management, Team Leadership, Vendor Management, Change Management, Real Estate, Process Improvement, Training
Education
Harrington College of Design
BFA
University of Virginia August 2009 - Present
University of Virginia July 2010 - 2013
University of Virginia January 2009 - July 2010
UVA School of Continuing and Professional Studies March 2008 - January 2009
BMI Companies December 2005 - November 2007
Burger King Corporation March 2005 - September 2005
SHEA Professional Services September 2003 - March 2005
Zurich Life September 2001 - September 2003
Corporate Systems Group 1999 - 2002
International Dermatology Research, Inc. January 1999 - May 1999
Skills
Human Resources, System Administration, Budgets, Spanish, Access, Research, Higher Education, Accounts Payable, Insurance, Accounts Receivable, Community Outreach, Public Speaking, Adult Education, Event Planning, Sales, Administration
Education
Florida International University 2004 — 2006
Health Information Management
Miami Dade College 2000 — 2003
Associates, Business Administration
Munich American Reassurance Company June 2004 - Present
Munich American Reassurance Company 2004 - Present
Zurich Life February 1998 - June 2004
Allstate February 1996 - February 1998
Skills
Underwriting, Reinsurance, Insurance, Health Insurance
Education
Beloit College 1988 — 1992
BA, Economics and management
Munich American Reassurance Company July 2013 - Present
ING Investment Management 2006 - July 2013
Zurich Life 1990 - 2003
Skills
Life Insurance, Insurance, Financial Risk, Risk Management, Underwriting, Fixed Annuities, Retirement, Investments, Mutual Funds, Retirement Planning, Reinsurance, Financial Services
Education
University of Illinois at Chicago 1986 — 1990
Bachelor of Arts (B.A.), Psychology
Harper College 1982 — 1986
Associate of Arts (AA)
Driver Force Staffing, LLC May 2012 - Present
Hallmark Services Corporation September 2003 - December 2012
Zurich Life September 1990 - May 2003
Skills
Insurance, Health Insurance, Underwriting, Life Insurance, Employee Benefits, Recruiting, Small Business, Business Strategy, Business Planning, Recruitment Advertising, Applicant Tracking..., Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, Conducting Interviews, Office Administration, Financial Accounting, Quality Assurance, Call Centers, Sales, Training, Team Building, Process Improvement, Operations Management, Interviews, Customer Service
Education
Dundee Crown High School
Harry D Jacobs High School
Eastern Illinois University 1977 — 1981
Bachelor of Arts (BA), Sociology
ABS Graphics September 2015 - Present
Peapod June 2015 - September 2015
Peapod December 2011 - June 2015
Allstate January 2011 - December 2011
Lambs Farm June 2010 - January 2011
Hess Print Solutions July 2006 - November 2009
Hess Print Solutions May 2004 - July 2006
Zurich Life November 2000 - December 2003
Zurich Life November 1999 - November 2000
Skills
Process Improvement, Training, Leadership, Management, Quality Assurance, Software Documentation, Analysis, Troubleshooting, Budgets, Pick to Light, Testing, Order Fulfillment, Pick & Pack, Coaching, Continuous Improvement, Logistics, Six Sigma, Facility Start-up, Facility Expansion, Certified Green Belt, Lean Manufacturing, Supply Chain, WMS Implementations, Project Coordination, 6S, 5S, Lean Projects, Access, SharePoint, Visio, CRM, Microsoft Excel, Program Management, Customer Service, Inventory Management
Education
University of Michigan College of Engineering 2013 — 2014
Lean Six Sigma Green Belt Certification
University of Maryland University College
Information Mapping, Inc
Certified, Mapping Business Communications (technical writing)
Life Office Management Association, Inc. (LOMA)
Designation, Associate, Customer Service (ACS) with honors
Major Financial Services Firm October 2002 - Present
Puterwerk April 1998 - December 2002
Zurich Life November 2001 - March 2002
OCC September 2001 - October 2001
Net Source Chicago May 2000 - April 2001
SBC March 2000 - December 2000
CNA Insurance June 1999 - December 1999
Vertel March 1999 - June 1999
CCC Information Services September 1998 - March 1999
Rockwell Electronic Commerce March 1997 - July 1998
Skills
Enterprise Architecture, Application Architecture, SOA, Agile Methodologies, TOGAF, Java, C++, Payments, IT Strategy, SDLC, Software Development, Software Design, Integration, Solution Architecture, Web Services, Unix, Architecture, Java Enterprise Edition, UML, Cash Management, Portal Technologies, E-commerce, Enterprise Software, Testing, Web Applications, Architectures, Business Analysis
Education
Illinois Institute of Technology 1996 — 1999
MS, Electrical Engineering
Illinois Institute of Technology 1992 — 1995
BS, Electrical Engineering
Lane Tech
Shaw Communications December 2014 - Present
TeraGo Networks March 2010 - December 2014
CONNEX SEE SERVICES INC. February 2007 - March 2010
Black Box Canada November 1997 - July 2006
Zurich Life 1989 - 1999
Skills
Public Relations, Project Management, Customer Service, Telecommunications, Call Center, Process Improvement, Team Leadership, Call Centers, Managed Services, Wireless, VoIP, Network Design, IP, Networking, Wireless Networking, Management, Telephony, Unified Communications, Vendor Management, Leadership, Strategy, Cross-functional Team..., Integration, IT Management, Troubleshooting
Education
Humber College 2011 — 2012
Project Management Certificate, Project Management
Humber College 1997 — 1997
Teleprocessing Networking Certificate
Aetna 2010 - Present
Hudson Consulting 2009 - 2010
Hewitt Associates 2006 - 2009
Chase Insurance 2005 - 2006
BankOne Life Insurance 2004 - 2005
Zurich Life 2000 - 2005
Kemper Insurance Companies 1998 - 2000
CNA 1975 - 1998
Skills
Program Management, SharePoint, Quality Assurance, SDLC, PMO, Requirements Analysis, IT Strategy, PMP, Vendor Management, Business Analysis, Process Improvement, Requirements Gathering, IT Management, Change Management, Team Building, CRM, Business Process, Business Process..., Management, Outsourcing, Leadership, Project Portfolio..., Enterprise Architecture, Software Project..., Project Management, Information Technology, Business Intelligence, Software Development, Resource Management, Integration, Agile Methodologies, Solution Architecture, Cross-functional Team..., Data Warehousing, Business Requirements, Disaster Recovery, Agile Project Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Northeastern Illinois University
BS, Computer Science
Macquarie Group June 2011 - September 2013
Westpac October 2009 - July 2010
Westpac Banking Corporation June 2007 - November 2009
Westpac 2004 - 2007
Commonwealth Bank of Australia 2001 - 2004
Accenture 1999 - 2001
Zurich Life 1997 - 1999
Skills
Business Analysis, Corporate Finance, Strategy, Risk Management, Financial Risk, Stakeholder Management, Portfolio Management, Retail Banking, Banking, Business Transformation, Change Management, Outsourcing, Marketing, Communication, Financial Services, Governance
Education
The University of Calgary 1999 — 2000
MBA
University of Essex 1994 — 1997
Politics & Economics, Political Science and Government, 2.1
self employed June 2008 - Present
Discover Financial Services October 2006 - June 2008
Royal American Bank 2003 - 2006
Zurich Life 2001 - 2002
USF Logistics 1999 - 2001
Sherman Hospital 1997 - 1999
Washington National Insurance 1993 - 1997
Chicago Suburban Times Publishing 1992 - 1993
Centel Cellular 1991 - 1992
Centel 1990 - 1991
Skills
Editing, Creative Strategy, Direct Mail, Integrated Marketing, Interactive Marketing, Direct Marketing, Copywriting, Email Marketing, Creative Direction, Advertising, Digital Marketing, Marketing Communications, Marketing, Corporate Communications, Fashion Shows
Education
Roosevelt University 1998 — 2000
MS, Integrated Marketing Communications
Northern Illinois University 1987 — 1991
BA, Journalism
Story Studio Chicago
JPMorgan Chase & Co 2005 - Present
Zurich Life 1996 - 2005
Skills
Management, Process Improvement, Business Analysis, Analysis, Accounting, Insurance, Finance, Requirements Analysis, Financial Analysis, Software Development
Education
Eastern Illinois University 2000 — 2004
JPMorgan Chase March 2010 - Present
Edgewater Technology 2009 - April 2010
Hewitt Associates November 2007 - July 2009
Protective Life August 2006 - June 2007
Chase Insurance November 2005 - August 2006
Zurich Life November 2000 - November 2005
Kemper Insurance November 1990 - November 2000
Skills
Management, Project Management, Program Management, Web Services, Cross-functional Team..., Requirements Analysis, Digital Imaging, Visio, SDLC, Agile Methodologies, Web Applications, Scrum, Business Analysis, Java, Team Building
Education
Illinois State University 1994 — 2000
bachelors, Operations Management
Allegiant Travel Company November 2012 - Present
VW Credit, Inc. January 2007 - November 2012
Hewitt Associates September 2002 - January 2007
Zurich Life March 1998 - September 2002
Skills
SDLC, Business Analysis, Project Management, People Development, Consulting, Vendor Management, Customer Service, Software Documentation, Visio, Software Project..., PMO, PMP, Training, Business Requirements, Business Process..., Process Improvement, SharePoint, Requirements Analysis, Business Process, MS Project, Project Portfolio..., User Acceptance Testing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1999 — 2002
Master of Business Administration (MBA), E-Commerce/Electronic Commerce and Marketing
Northwestern University 1993 — 1997
Bachelor of Arts (BA), Psychology and Sociological Sciences
Davis + Henderson Ltd March 2012 - Present
Torstar Media Group & Metroland Media Group January 2010 - March 2012
PricewaterhouseCoopers October 2008 - January 2010
Torstar Media Group May 2001 - September 2008
PricewaterhouseCoopers June 1999 - April 2001
Toronto Star January 1997 - April 1999
Etobicoke Hydro Commission September 1989 - December 1996
Volkswagen August 1985 - August 1989
Zurich Life June 1982 - July 1985
Skills
ITIL, Disaster Recovery, Active Directory, Enterprise Architecture, Business Analysis, Infrastructure, Security, Service Delivery, IT Strategy, Windows, Information Security, IT Operations, DNS
Education
York University 1988 — 1995
BA, Computer Science
Humber College 1980 — 1982
Certificate Diploma, Data Processing
University of Toronto 1978 — 1980
General Arts & Science
Gold Coast Bank January 2015 - Present
Gold Coast Bank May 2011 - Present
American Chartered Bank February 2002 - May 2011
American Chartered Bank July 2004 - April 2006
Zurich Life March 1999 - February 2002
Skills
Sales, Marketing, Coaching, Small Business, Profit, Team Building, Strategic Planning, CRM, Banking, Commercial Banking, New Business Development, Personal Characteristics, Customer Satisfaction, Sales Management, Loans, Product Management, Credit, Time Management, Customer Service, Leadership, Accounting, Business Development, Financial Analysis, Strategy, Management
Education
Robert Morris University - Illinois 2008 — 2010
BA, Business Management
Oakton Community College 1991 — 1994
AA, Liberal Arts
Maine West 1987 — 1991
Goodway Group April 2015 - Present
Target 2011 - 2015
Celarity 2010 - 2011
Best Buy 2009 - 2010
Skyline Exhibits 2004 - 2008
Zurich Life 2001 - 2003
Vasquez Group/Meetings & Incentives in Latin America (MILA) 2001 - 2001
Skills
Cross-functional Team..., Strategic Planning, Market Research, Trade Shows, Strategy, StrengthsFinder, Leadership, Marketing Management, Process Improvement, Marketing Communications, Product Marketing, Project Management, Team Building, Account Management, Gallup Strengths, Marketing Strategy, Event Planning, Spanish, Empathy, Positivity, Customer Service, Microsoft Office, Top 5 Strengths, Marketing, Social Media, Management, Problem Solving, Analysis, Program Management, Digital Marketing, Online Marketing, Online Campaign..., Multi-channel Marketing, SAP ERP, Business Analysis, Consulting, Email Marketing, Integrated Marketing
Education
DePaul University 1993 — 1996
BA, International Studies, Spanish
Carthage College 1992 — 1993
University of St. Thomas
Milliman June 2010 - Present
Problem Solving Enterprises October 2008 - January 2011
JP Morgan Chase July 2006 - April 2008
Zurich Life/Zurich Direct 1991 - April 2008
Bank One July 2004 - June 2006
Zurich Life June 1991 - June 2004
Skills
Management, Business Planning, Insurance, Actuarial Science, Leadership, Life Insurance, ALM, Strategic Planning, Business Analysis, Financial Services, Actuarial Consulting, Strategy, Universal Life
Education
University of Illinois at Urbana-Champaign
Gift of Adoption Fund 2007 - Present
Ernst & Young 2003 - 2005
Make-A-Wish Foundation of Illinois 1996 - 2005
Zurich Life 1993 - 1995
Zurich Life 1989 - 1993
Skills
Non-profits, Philanthropy, Strategic Planning, Event Planning, Community Outreach, Public Relations, Management, Fundraising, Volunteer Management, Nonprofits, Public Speaking, Community Development, Event Management, Program Development, Change Management, Social Media, Marketing, Budgets, Marketing Strategy, Board Development, Leadership Development, Marketing Communications, Strategic Communications, Media Relations, Entrepreneurship
Education
Loyola University of Chicago - Graduate School of Business 1985 — 1989
Masters Degree in Industrial Relations
University of Illinois at Urbana-Champaign - College of Business 1980 — 1984
Harvard Business School
Executive Education, Strategic Perspectives in Nonprofit Managment
University of Chicago
Executive Education, Strategic Planning and Board Development
Kellogg School of Management
Executive Education, Nonprofit Partnerships and Strategic Negotiations
Kellogg School of Management
Executive Education, Zurich Insurance 3-week Leadership Program
Prospect High School 1976 — 1980
Protective Life 2nd VP, Enterprise Project OfficeProtective LifeJanuary 2007 - October 2010
JPMorgan Chase 2004 - 2006
Zurich Life 1998 - 2003
Skills
Life Insurance, SDLC, Insurance, Project Management, Fixed Annuities, Financial Services, Product Development, MS Project, Requirements Gathering, Reinsurance, Management, Microsoft Project
Education
Southern Illinois University, Carbondale 1992 — 1996
Discover Financial Services April 2013 - Present
Discover Financial Services December 2010 - March 2013
Great American Group March 2008 - December 2010
The Hilco Organization May 2005 - March 2008
Allstate Financial January 2003 - May 2005
Zurich Life November 2000 - January 2003
Skills
Corporate Development, Business Development, M&A experience, Distressed M&A, Valuation, Due Diligence, Negotiation, Acquisition Integration, Asset Dispositions, Restructuring, Start-ups, Strategy, Pricing, Financial Modeling, Intellectual Property, Financial Services, Consulting, Insurance, Financial Analysis, Risk Management, Equities, Finance, Capital Markets, Portfolio Management, Analytics, Product Management, Corporate Finance, Investments, Mergers
Education
Lake Forest Graduate School of Management 2003 — 2005
MBA
DePaul University 1997 — 2000
B.A., History
St. Olaf College 1996 — 1997
Fort Dearborn Life Insurance Company June 2006 - Present
Dearborn National - Subsidiary of HCSC 2006 - Present
Dearborn National 2006 - Present
Shooting Star Media and the Running Network 2000 - Present
Grand Geneva Ski Patrol 1999 - Present
Chase Insurance June 2001 - June 2006
Zurich Life 2001 - 2006
Chicago Sports Media November 1996 - June 2001
Elek-Tek June 1995 - November 1996
Skills
Advertising, Newsletters, Direct Marketing, Marketing Communications, Adobe Creative Suite, Graphic Design, PowerPoint, QuarkXPress, Publishing, Management, Corporate Branding, Marketing, Layout, Logo Design, Mac, Posters, Corporate Communications, Brochures, Graphics, Internal Communications, Photography, Flyers, Catalogs, InDesign, Dreamweaver, Adobe Acrobat, Illustrator, Corporate Identity, Email Marketing, Direct Mail, Publications, Magazines, Creative Direction
Education
Illinois Institute of Art 2006 — 2006
Certificate in Web Design and Development, Web Design and Development, A
Southern Illinois University, Carbondale 1991 — 1995
Bachelor of Arts (B.A.), Design and Visual Communications, General and Russian
Vladimir State Technical University 1994 — 1994
Russian Language and Architecture
Clark Consulting 2004 - 2006
JPMorgan Chase 2003 - 2004
Zurich Life 2000 - 2004
Allstate 1989 - 2000
Education
Illinois State University 1982 — 1989
Masters, English
International Society of Life Settlement Professional February 2014 - Present
Ontario Life Line January 2010 - Present
Canadian Life Line Limited January 1995 - Present
Atlantic Life Line Limited January 2009 - Present
Canadian Life Options Inc. January 2009 - Present
GUARANTIUS CAPITAL INC. October 2014 - Present
MaxLife Fund April 2008 - December 2008
BACK Aviation Solutions October 2001 - December 2007
SS&C Technologies October 1999 - November 2000
Zurich Life 1992 - 1994
Skills
Insurance, Investments, Valuation, Life Insurance, Actuarial Science, Health Insurance, Risk Management, Analysis, Disability Insurance, Business Analysis, Portfolio Management, Finance, Alternative Investments, Asset Management, Financial Risk, Investment Strategies, Financial Planning, Financial Modeling, Hedge Funds, Financial Services, Strategic Financial..., Financial Analysis, Wealth Management, Equities, Retirement, Mergers & Acquisitions, Capital Markets, Due Diligence, Business Strategy, Mutual Funds, Business Planning, Fixed Income, Pensions
Education
UCL 1973 — 1976
B.Sc (Hons), Mathematics
XL Insurance 2008 - Present
XL Insurance July 2008 - May 2012
XL Life (former division of XL Capital) May 2002 - June 2008
Zurich Life 1999 - 2002
Zurich Life 1995 - 2002
Kemper Insurance July 1995 - 1999
Skills
Business Analysis, Change Management, Requirements Analysis, Business Management, Insurance, Process Improvement, Process Engineering, Operations Management, Analysis, Problem Solving, Business Process, Contract Negotiation
Education
Northern Illinois University
General Mathematics
OMS National Insurance Company January 2013 - Present
Protective Life April 2007 - December 2012
OMSNIC May 2005 - April 2007
Zurich Life February 1999 - May 2003
CNA 1977 - 1999
Skills
Quality Assurance, Visio, Project Management, SQL, Requirements Gathering, SDLC, Vendor Management, Change Management, Business Requirements, Analysis
Education
University of Illinois at Chicago 1969 — 1973
Rogina Distributing, Inc. December 2011 - March 2015
Clarity Group, Inc. March 2007 - June 2009
Travelers April 2002 - March 2007
D.W. Simpson Global Actuarial Recruitment March 2001 - April 2002
Zurich Life November 1997 - March 2001
Education
Illinois State University 1990 — 1994
B.S. Business Administration, Marketing
Forfeiture Support Associates October 1989 - Present
Old Republic Insurance Company November 1984 - October 1989
Zurich Life September 1978 - November 1982
Skills
Microsoft Word, Support Staff, Public Record Research, Government, Data Entry, Outlook
Education
Career Step 2009 — 2012
Medical Transcription, Medical Transcription
Prairie State College 1972 — 1974
Applied Science Degree, Business
Prairie State College 1972 — 1974
Business/Office Automation/Technology/Data Entry
Phoenix Benefits Solutions Inc. October 2005 - Present
Hub Financial May 2003 - October 2005
Zurich Life March 1987 - June 1993
Skills
Employee Benefits, Insurance, Customer Service, Health Insurance, Critical Illness, Disability Insurance, Life Insurance, Term Life Insurance, Fixed Annuities, Retirement, Pensions, Retirement Planning, Estate Planning, Whole Life, Long-term Care
Education
University of Regina
BDP International November 2006 - Present
Zurich Life 1997 - 2006
Skills
Customer Service, Freight Forwarding, Customs Regulations, Customs Brokerage, International Logistics, Air Freight, Forwarding, Trade Compliance, Import/Export Operations, Freight, Import Export, Ocean, 3PL
Education
Lake Zurich Senior High School 1979 — 1983
College of Lake County
American Family Insurance January 2005 - Present
AccuQuote January 2002 - October 2003
Zurich Life September 1998 - January 2002
Skills
Customer Satisfaction, Marketing, Team Building, Selling, Sales, Customer Service, Account Management, Cold Calling, Direct Sales
Education
Harper College 1989 — 1991
Interior Design
OneAmerica Financial Partners Inc. December 2013 - Present
Teays River Investments March 2012 - November 2013
OneAmerica April 2010 - March 2012
IBM March 2009 - June 2010
IBM February 2008 - March 2009
IBM February 2005 - February 2008
Zurich Life 2002 - 2004
Skills
Banking, Insurance, Compliance, SOX, Cash Management
Education
American InterContinental University London 2001 — 2002
MBA, International Business
Marian University 1996 — 2000
B.S., Finance
Carmel High School
ISI Telemanagement Solutions, Inc March 2010 - Present
Alltel/Verizon Wireless September 2000 - May 2009
Perseco 1998 - 2000
Chares Industries 1993 - 2000
Zurich Life 1988 - 1993
Skills
Testing, SDLC, Billing, Automation, Business Analysis, SQL, Quality Assurance, Troubleshooting, Requirements Analysis, Operating Systems, Windows, Business Intelligence, Test Planning, Software Documentation, Software Quality...
Education
Roosevelt University 2004 — 2007
Masters, Training and Development
Roosevelt University 1996 — 2003
BA, Telecommunications
Elgin Community College 1985 — 1993
AS, Computer Science
ADP Service Support SpecialistADPMarch 2004 - Present
Zurich Life 1998 - 2003
Skills
ADP Payroll, Microsoft Word, Call Centers, Insurance, Payroll, Process Improvement, PowerPoint, Call Center, Microsoft Excel, Human Resources, Employee Benefits, Microsoft Office, Customer Service, Coaching, Customer Satisfaction, Training, Life Insurance, Benefits Administration
Education
Augustana College 1989 — 1993
Bachelor of Arts (BA), Psychology, English, & minored in Speech Communications
First Advantage September 2015 - Present
LexisNexis 2009 - Present
Transamerica 2004 - 2009
Zurich Life 1995 - 2004
Sports Authority / Viking Ski Shop 1993 - 1998
Skills
Sales, CRM, Account Management, Solution Selling, Customer Service, New Business Development, Training, Business Intelligence, Sales Process, Business Analysis, Direct Sales, Sales Operations, Customer Experience, Salesforce.com, Customer Retention, Customer Relations
Education
Bowling Green State University 1987 — 1990
Sport Management/Marketing
Mesirow Financial July 2014 - Present
Marsh July 2012 - July 2014
Aon Risk Services December 2006 - June 2012
Aon Risk Services March 2004 - December 2006
Zurich Life January 2002 - March 2004
Education
Eastern Illinois University 1996 — 2001
BS, Marketing Communications
OptumRx February 2013 - Present
UnitedHealthcare February 2008 - September 2012
UnitedHealthcare February 2004 - February 2008
Zurich Life 2002 - 2004
Zurich Life 2001 - 2002
Zurich Life 1999 - 2001
Skills
Sales, Direct Sales, Client Development, Account Management, Sales Support Tools, Customer Service, Building Relationships, Multitasking Skills, Meet Deadlines, Underwriting, Health Insurance, Term Life Insurance, Brokers, Sales Operations, Coaching Staff, Training, Qualifying Prospects, Service Management, New Business Development, Client Liaison, Salesforce.com, Insurance, Employee Benefits, Life Insurance, Managed Care, Health Savings Accounts, Call Centers, Cold Calling, Customer Retention, Disability Insurance, Healthcare, Medicare, Management, Strategy, Healthcare Industry, Medicare Part D, Process Improvement, Sales Presentations, Sales Process, Selling, Claim, HIPAA, Executive Management, Health Policy, Benefits Administration, HMO, Health Care Reform, Leadership, Long-term Care, Pharmacy Benefit...
Education
Harper College 1983 — 1985
Jacobs High School 1979 — 1983
PrimeSource Building Products January 2012 - Present
PrimeSource Building Products January 2010 - January 2012
Yanmar America November 2006 - June 2010
JP Morgan Chase January 2005 - November 2006
Zurich Life January 2001 - December 2005
Skills
Advertising, Trade Shows, Invoicing, Customer Service, Access, Marketing, Microsoft Excel, PowerPoint, Account Management, Software Documentation, Microsoft Word, Microsoft Office, Sales Management, Lotus Notes, Inventory Management, Sales, Management, Customer Satisfaction, Forecasting, Salesforce.com, Purchasing, Budgets, Sales Operations
Education
Columbia College 2001 — 2004
Bachelor's of Science, Business Administration/Marketing
Northern Illinois University 2000 — 2001
Bachelors of Science, Business Administration/Marketing
McHenry County College 1998 — 2000
Associates of Science, General Studies
Phil's Fresh Eggs, Inc. 2000 - Present
Zurich Life March 1997 - January 2000
Skills
Strategic Planning, Account Management, New Business Development, Management, Leadership, Sales, Marketing, Team Building, Event Planning, Public Speaking, Strategy, Sales Management, Project Management, Budgets, Marketing Communications
Education
Rockford West High
Southern Illinois University, Edwardsville
Southern Illinois University, Edwardsville
Southern Illinois University, Edwardsville
Western Illinois University
Bachelor of Science (BS), Psychology, minor Personnel Admin.
Dupage Medical Group September 2014 - Present
Oil Painters of America August 2013 - Present
Contractor for Everlasting Elegant Wedding 2009 - 2013
American Express Business Travel November 2004 - June 2005
Zurich Life October 2001 - October 2004
American Express Business Travel 1999 - May 2001
Carlson Wagonlit Travel 1997 - 1999
First American Bank 1990 - 1997
Factory Card & Party Outlet 1994 - 1996
Skills
Event Planning, Customer Service
Education
College of DuPage
Protective Life May 2015 - Present
St. Cecelia School August 2013 - July 2014
Robins Nest/United Methodist Church July 2011 - 2013
Concordia Christian Academy July 2007 - July 2011
Zurich Life/Chase/ America Direct 1998 - 2007
Zurich Life 1997 - 2007
Skills
Customer Relations, Coaching, Customer Service, Insurance, Teaching, Leadership, Banking, Councelling, Retail, Training, Team Building, Direct Sales, Life Insurance, Marketing, Team Leadership, Strategic Planning, Sales, Analysis, Public Speaking, Management, Sales Management, Account Management, Term Life Insurance, Health Insurance
Education
South Suburban College
associates of science
University of Illinois at Chicago
Interbank Wholesale August 2012 - Present
Stearns Lending January 2014 - September 2014
Luna June 2009 - July 2012
Resmae June 2006 - June 2009
Encour Credit Corp. June 2004 - June 2006
Zurich Life June 2000 - June 2004
Basics Insurance Group June 1993 - June 2000
Skills
Business Development, Marketing, Strategic Planning, Customer Service, Social Media, Sales Presentations, Sales Management, Direct Sales, Recruiting, XP, Mortgage Lending, Residential Mortgages, VA loans, Mortgage Underwriting, Mortgage Banking, Credit Analysis, Banking, Certified Mortgage..., Commercial Lending, Commercial Mortgages, Credit, FHA, FHA financing, Finance, Financial Analysis, Leadership, Funding, Loan Origination, Loan Servicing, Mortgage Servicing, Real Estate, Real Estate Financing, Refinance, Reverse Mortgages, Sales, Selling, Training, USDA, Underwriting, Wholesale Lending, Windows XP
Education
Northern Illinois University 1986 — 1990
Maine East 1983 — 1986
MIllennium Packaging, Inc May 2012 - Present
Avon 2012 - Present
Liberty Mutual September 2003 - March 2011
Zurich LIfe April 2000 - September 2003
Mckesson hboc medical group January 1990 - September 2000
Skills
Administrative..., Confidentiality, File Management, Lotus Notes, Outlook, Access, Visio, Software Documentation, Insurance, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Data Entry, Process Scheduler, XP, Fax, Travel Arrangements, Management, Invoicing, Administrative...
Education
Elgin Community College 1993 — 1999
AS, Medical Transcription
Elgin Community College 1983 — 1992
AS, Word Processing
London life / Great-West Lifeco Inc September 2004 - Present
Zurich LIfe January 1986 - October 2002
Education
Humber College
The Batterz Box November 2011 - Present
Clark Consulting 2004 - 2007
Zurich Life 2000 - 2004
Allstate Life Insurance Company 1996 - 2000
Arthur Andersen 1991 - 1996
Education
DePaul University College of Law 1988 — 1991
JD
Indiana University 1984 — 1988
BS, Accounting
Interlochen Arts Academy 1982 — 1984
Music
CNO Financial Group February 2009 - Present
Bankers Life and Casualty July 2007 - February 2009
Zurich Life January 2005 - July 2007
Education
Lyon College 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Libertyville High School 1989 — 1993
TEKsystems April 2014 - Present
Opus CMC 2013 - 2014
Protective Life April 2006 - March 2013
Zurich Life April 1999 - 2006
Skills
Visio, Business Requirements, Vendor Management, SDLC, Requirements Gathering, Business Analysis, Process Improvement, SharePoint, Requirements Analysis, Insurance, Software Documentation, Quality Center, Team Leadership
Education
Franklin University 2007 — 2012
BS, Information Technology Project Management