1-800 Flowers.com
Industry: Retail company
Description1-800-Flowers.com, Inc. is a floral and gourmet foods gift retailer and distribution company in the United States. It was one of the first retailers to use a 24 x 7 toll-free telephone number, then the Internet, and then conversational commerce via chat/chatbots for direct sales to consumers. Customer service: 1 (800) 716-4851 Headquarters: Carle Place, NY CEO: Christopher G. Mccann Subsidiaries: Harry & David, BloomNet Inc,
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1-800 Flowers.com Employees
1-800 Flowers.com December 2005 - Present
FTD May 2002 - December 2005
Garden Ridge February 2001 - May 2002
Oshman's Sporting Goods Corporate Office January 2000 - February 2001
Levi Strauss & Co. January 1985 - November 1999
Skills
Email Marketing, E-commerce, Marketing Strategy, Retail, Sales, New Business Development, Direct Marketing, Online Marketing, Marketing, Analytics, Advertising, Software Sales, computer point of sale..., credit card processing..., website sales, Customer Product..., Long-term Customer..., Customer Retention, Inventory Management, Inventory Analysis, Territory Account..., Oracle CRM, Business Analysis, Cold Calling, Contract Negotiation, Wholesale Apparel Sales, Trade Show..., Customer-focused Service, Time Management, Microsoft Excel, Microsoft Word
Education
University of Central Oklahoma
Bachelor's Degree, Marketing
Citi April 2012 - Present
Citi January 2011 - April 2012
Citi July 2008 - January 2011
Citi November 2006 - July 2008
1-800 Flowers.com July 2005 - October 2006
Aegis Comm May 1999 - February 2004
CLK Inc. DBA Carls Jr. August 1996 - January 1999
Skills
Banking, Risk Management, Business Analysis, Credit Cards, Financial Analysis, Process Improvement, Financial Services, Retail Banking, Project Management, Credit, Finance, Relationship Management, Financial Risk, Call Centers, Vendor Management, Management, Business Process..., Leadership, Program Management, Team Leadership, Change Management, Customer Service, Outsourcing
Education
Pima Community College 2009 — 2011
Associate's degree, General Studies
Champagne & Parisi Real Estate October 2013 - Present
Lang Realty July 2003 - Present
1-800 Flowers.com December 1999 - February 2003
PaineWebber Inc. June 1985 - December 1993
Skills
Sellers, Condos, Real Estate, Luxury, Investment Properties, Selling, Real Estate Transactions, Foreclosures, First Time Home Buyers, Relocation, REO, Single Family Homes, Public Speaking, Retail, Small Business, Short Sales, Listings, Investors, Social Networking, Townhomes, Waterfront, Buyer Representation, Residential Homes, Sales, New Home Sales
Education
Wellesley College 1997 — 1999
BA, Philosophy
Santa Monica College 1994 — 1997
AA, General Studies, Minor in Theatre Design
Southwest Airlines September 2014 - Present
Southwest Airlines May 2014 - August 2014
Southwest Airlines May 2013 - August 2013
1-800 Flowers.com May 2011 - August 2012
Allstate May 2007 - August 2011
Skills
Microsoft Office, Mac OS X, Interpersonal..., Sales Management, Customer Service, Cash Sales, Allstar Insurance..., Reliability, Flexible Working, Business Analysis, Team Leadership, Problem Solving, Teamwork, ATLAS Floral Inventory..., Accounting, Outlook, Excel, Word, PowerPoint, Public Speaking, Strategic Planning, Writing, Process Improvement, Data Analysis, Planning, Scheduling, Troubleshooting, Social Media, English, Training, Research, Microsoft Excel, Leadership, Analysis, Purchasing, Financial Analysis, Inventory Management, Microsoft Word, Google Docs
Education
Penn State University 2010 — 2014
Business Administration, Supply Chain & Information Systems
Chaminade High School 2006 — 2010
High School Diploma
1-800 Flowers.com January 2013 - Present
1800flowers.com January 2013 - Present
1-800-flowers.com 2013 - Present
Fun and Games Amusements Inc. January 2005 - January 2009
Skills
Marketing, Market Research, Retail, Advertising, Digital Marketing, CRM, Microsoft Excel, Social Media, Merchandising, Customer Satisfaction, Constant Contact, Entrepreneurship, CheetahMail, Social Media Marketing, Facebook, Email Marketing, Brand Management, Marketing Communications, Direct Marketing, Summary Reports, Marketing Strategy
Education
Nassau Community College 2011 — 2013
Business associate's Degree, Business, Management, Marketing, and Related Support Services
Floral Park Memorial High School 2006 — 2011
General Studies
NM Human Services Department - Income Support August 2014 - Present
PreCheck June 2008 - August 2014
1-800-FLOWERS.COM June 2006 - June 2008
Skills
Time Management, Leadership, Process Improvement, Customer Service, Research, Microsoft Office, WebEx, Employee Training, Client Relations, Medicare/Medicaid..., Data Entry, Background..., Training, Credentialing, Account Management, Microsoft Excel
Education
New Mexico State University 2003 — 2013
Bachelor of Arts (BA), Sociology
New Mexico State University-Alamogordo 2010 — 2011
Associates, Social Services
Alamogordo High School 1999 — 2003
Diploma
Bel Air Neighborhood Association June 2008 - Present
Encanto School PTA May 2004 - Present
Ladybug House of Sandwiches October 2013 - September 2014
Encanto School PTA May 2003 - May 2004
United States Postal Service September 2003 - December 2003
United States Postal Service November 2002 - January 2003
1-800 Flowers.com January 2000 - June 2002
United States Postal Service March 1996 - January 1998
C.F. Frazer & Associates March 1992 - May 1994
The Scottsdale Daily Progress August 1987 - August 1991
Skills
Microsoft Publisher, Constant Contact, Neighborhood Link, Newsletters, Email Marketing, Fundraising, Advertising, Customer Service, Public Relations, Social Media, Sales, Nonprofits, Social Networking, Program Development, Leadership, Program Management
Education
Scottsdale Community College 1991 — 1991
Residential Real Estate Appraisal Course
Coronado High School 1983 — 1987
Allied Data Corp July 2013 - July 2014
Income Tax Solutions December 2013 - May 2014
1-800-Flowers.Com April 2011 - May 2012
Texas A&M University-Commerce Center for applied Leadership September 2009 - December 2011
Utility Masters April 2007 - August 2008
Family Video November 2006 - March 2007
Sara Lee Bakery Group July 2004 - December 2006
Skills
Social Media, Event Planning, Inventory Management, Sales Management, Management, Data Entry, Team Building, Sales, Customer Service, Retail
Education
Texas A&M University-Commerce 2009 — 2014
B.S. Degree; B.S, General Business; Psychology
NECCO, Inc. June 2013 - Present
SAPPI FINE PAPER NORTH AMERICA (formerly known as SCOTT PAPER) July 2008 - June 2013
1-800-CONNECT, (a DIRECTV Company) July 2005 - July 2008
1-800-FLOWERS.COM August 2000 - July 2005
Skills
Skilled Communicator., Quite Approachable., Intelligent., Keen Listener., Engaging Personality., Highly Analytical., Goal Orientated., Fun Work Style., Personnel Management, SPHR, Leadership, Employee Relations, Human Resources, Sourcing, Talent Management, Onboarding, Recruiting, Temporary Placement, Employee Benefits, Conflict Resolution, Deferred Compensation, FMLA, Analytics, Industrial Relations, Employee Engagement, Performance Management, Business Strategy, Budgets, HRIS, Talent Acquisition, Customer Satisfaction, HR Policies, Executive Pay, Sales, Customer Service, Organizational Design, Restructuring, New Hire Orientations, Workforce Planning, Training, Job Evaluation, Teamwork, Compensation Structures, HR Consulting, Succession Planning, Compensation & Benefit, Labor Relations, Benefits Administration, Job Descriptions, Competitive Analysis
Education
Michigan State University
Master of Science, Labor and Industrial Relations (MLIR), 3.63/4.00
Oakland University
Bachelor of Science, Human Resource Development, 3.63/4.00
Covenant Dove, LLC February 2014 - Present
Care-One Management December 2012 - October 2013
Fidelis Care November 2009 - August 2012
Juma Technology January 2006 - October 2009
Innovative Communications Concepts Inc December 2001 - January 2006
1-800 Flowers.com July 1999 - November 2001
T.R.I August 1997 - July 1999
Inter-Tel August 1995 - August 1997
TELEPHONE ENGINEERING & SERVICE CORP January 1985 - August 1995
Skills
IT Executive Management, IT Leadership, IT Capital Planning, Strategic Planning, Asset Managment, IT Service Management, ITIL V3 2011 Certified, IT Service Delivery, Customer Service, Software Installation, Network Engineering &..., Networking, Cisco Technologies, CompTIA Network+..., Telecommunications..., Avaya, Call Center Architecture, VoIP, Operations Management, Enterprise IT..., Data Center, Virtualization, VMware Infrastructure, Citrix, HP, IT as a Service, SaaS, Disaster Recovery, Program Management, Project Management, Change Management, Software Development, Software Documentation, IT Relationship..., Quality Management, ACE, PMP, Healthcare Information..., EHR, EMR, CIO, CTO, Point Click Care, Oracle E-Business Suite, Allscripts, .NET, Strategy, Management, CRM, Leadership
Education
University of California
BSEE
Organic May 2014 - Present
Time Warner Inc. July 2011 - 2014
Time Warner Inc. January 2009 - July 2011
Time Warner Inc. January 2007 - January 2009
Time Warner Inc. January 2005 - January 2007
Lebhar-Friedman January 2001 - January 2005
1-800 Flowers.com November 1998 - January 2001
Glass and Sheichel, CPAs June 1996 - November 1998
Perelson Weiner LLP January 1995 - June 1996
Skills
Forecasting, Budgets, Financial Analysis, Publishing, Variance Analysis, Business Strategy, Strategic Planning, Microsoft Excel, Digital Media, Financial Systems, New Media, Financial Reporting, Finance, Consolidation, Marketing Strategy, Accounting, Financial Modeling, Executive Management, Digital Strategy, New Business Development, Licensing, P&L Management, Management, ROIs, External Audit, Internal Controls, Balance Sheet, General Ledger, PeopleSoft, Physical Inventory, Inventory Analysis, Inventory Valuation, Tax Preparation, Sales Tax, Process Improvement, Financial Statements, Bad Debt
Education
Pace University - Lubin School of Business 1990 — 1994
Bachelor of Science (BS), Accounting
Hampton Jitney May 2005 - Present
1-800-Flowers.com January 1993 - June 2005
Skills
Westlaw, Legal Research, Notary Public, Outlook, Word, Access, Microsoft Office, Legal Writing, Legal Documents, Data Entry, Internet Research, Microsoft Word, Wordperfect, Courts, Online Research, Trials, Training, Litigation Support, PowerPoint, System Administration, Corporate Law, Intellectual Property, Relativity, Legal Assistance, Research, Criminal Law, Spreadsheets, Document Review, Litigation, iManage, Management, Landlord Tenant Disputes, IPRO, Lotus Notes, Analysis, File Management, Legal Compliance, Visio, Document Drafting, Lexis, Paralegals, Administrative..., Process Scheduler, Microsoft Excel, PACER, Commercial Litigation, Legal Advice, Government, Records Management, Licensing
Education
Briarcliffe College 2015 — 2016
Bachelor’s Degree, Legal Assistant/Paralegal, 3.95 GPA
Suffolk County Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), ABA Approved Paralegal Studies, 3.0
Vitamin World February 2014 - Present
1-800 Flowers.com July 2012 - Present
Events By Natalie March 2003 - Present
Bed Bath & Beyond May 2010 - July 2012
Bed Bath & Beyond 2005 - 2010
Eileen Fisher 2000 - 2005
Skills
Photoshop, InDesign, Illustrator, Lotus Notes, Corel Draw, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
University of Maryland College Park 1996 — 2000
Bachelors, Criminology & Criminal Justice
ACS, A Xerox Company August 2012 - May 2013
Comet Cleaners October 2008 - June 2012
Rack Room Shoes November 2007 - June 2008
1-800-Flowers.com January 2007 - September 2007
Quizno's Subs October 2006 - January 2007
1-800-Flowers.com November 2004 - May 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Satisfaction, Outlook, PowerPoint, Call Center, Inventory Management, Sales, Teamwork, Retail, Team Building, Time Management, Deposits, Typing, Pay Close Attention to..., Management
Education
New Mexico State University 2010 — 2016
Associate of Science (A.S.), Chemistry, A
Penn Foster 2011 — 2012
Pharmacy Technician Certification Program, Pharmacy Technician/Assistant, A
Alamogordo High School 2002 — 2006
Diploma acquired, General Studies
Richline Group, a Berkshire Hathaway Company August 2015 - Present
FalconStor Software November 2000 - August 2015
1-800-Flowers.com July 1999 - October 2000
Reuters America Inc March 1998 - July 1999
Computer Associates International/Cheyenne Software February 1996 - March 1998
GreenPoint Bank December 1989 - February 1996
Adam Personnel, Inc July 1988 - November 1989
Skills
Recruiting, Talent Management, Employee Relations, Talent Acquisition, Human Resources, Employee Benefits, Compensation & Benefit, Human Resources..., New Hire Orientations, Management, Deferred Compensation, Interviews, Performance Management, HRIS, Payroll, Succession Planning, PeopleSoft, Leadership, Strategy, Internet Recruiting, Hiring, Onboarding, Applicant Tracking..., Policy, Training, Technical Recruiting, Mergers & Acquisitions, Organizational..., Program Management, Benefits Negotiation, Performance Appraisal, College Recruiting, Executive Search, Temporary Placement, Executive Management, Sourcing, Workforce Planning, Compensation, Compensation & Benefits
Education
New York Institute of Technology
Master of Science, Human Resources Management and Industrial Labor Relations
University at Albany, SUNY 1984 — 1988
Bachelor of Arts, Psychology
Assurant June 2012 - Present
1-800 Flowers.com May 2012 - May 2012
Sinclair Community College November 2011 - March 2012
InfoCision Management Corporation July 2011 - November 2011
Dayton Power and Light September 2007 - December 2008
CUC International May 1991 - September 1998
Skills
Customer Service, Word, Excel, PowerPoint, Microsoft Office, Windows, Access, Outlook, Documentation, Operating Systems, Troubleshooting, Problem Solving, Teamwork, Data Entry, Databases, XP, Microsoft Word
Education
Sinclair Community College 2008 — 2012
A.A.S Business Information Systems, Personal Computer Applications
Godiva Chocolatier September 2013 - Present
1-800-FLOWERS.COM November 2004 - September 2013
TIDAL Software Inc June 2003 - July 2004
Software Engineering of America (SEA)/ UC4 Software Inc. July 1998 - April 2004
FAB Industries November 1996 - February 1998
Charter Fabrics, Inc. January 1982 - June 1996
Skills
Strategic Partnerships
Education
Philadelphia University 1979 — 1981
Jericho High School
Jericho High School
Jericho High School
Jericho High School
Jericho High School
Sandler Sales Institute
Pandora July 2015 - Present
1-800 Flowers.com July 2014 - Present
Havas Worldwide September 2013 - July 2014
Amazon June 2013 - August 2013
Club Monaco March 2013 - June 2013
Zeta Psi Fraternity of North America, Inc. July 2011 - May 2013
Bespoke Post October 2012 - February 2013
J.Crew June 2012 - August 2012
New York University September 2011 - August 2012
Lacoste July 2011 - September 2011
Skills
Java, Research, Social Media, Teaching, Marketing, Python, PowerPoint, Data Analysis, Market Research, Technical Analysis, Photoshop, Mathematics, Data Analytics, Facebook, SAS
Education
New York University 2009 — 2013
BA, Mathematics and Business Studies
Phillips Academy Andover 2006 — 2009
Williamsville North
Williamsville North
Briarwood Florist July 2011 - Present
Cobb Wellstar May 2011 - Present
St. John Vianney Catholic Church 2000 - Present
Family Dermatology September 2010 - January 2011
Emory Healthcare of October 2009 - June 2010
Emory Healthcare of Atlanta October 2009 - June 2010
Childrens' Healthcare of September 2009 - December 2009
Children's Healthcare of Atlanta September 2009 - December 2009
Petal Pusher Florist July 2002 - September 2009
1-800 Flowers.com 1995 - 2002
Skills
Hospitals, Healthcare, Medical Records, Process Scheduler, Data Entry, EHR, HIPAA, Outlook, Epic Systems, Healthcare Management, Microsoft Word, Nursing, HCPCS, Microsoft Office, Healthcare Information..., Microsoft Excel
Education
Purdue University 1976 — 1978
Bachelor of Science, Horticulture
National Healthcare Association CBCS Certification Chattahoochee Technical College
Purdue University
Bachelor of Science, Ornamental Horticulture
Hudson's Bay Company June 2014 - Present
Saks Fifth Avenue March 2014 - June 2014
Saks Fifth Avenue June 2013 - March 2014
1-800-Flowers.com September 2012 - June 2013
1-800-Flowers.com October 2010 - September 2012
Skills
Coremetrics Analytics, SEO, E-commerce, Web Content Management, Website Merchandising, PowerPoint, Marketing, Email Marketing, Web Analytics, Leadership, Merchandising, Management, Direct Marketing, Analytics, Omniture
Education
Siena College 2006 — 2010
Bachelor of Science, Marketing and Management
360i April 2015 - Present
1-800 Flowers.com September 2014 - April 2015
PivNet, Inc. January 2014 - May 2014
Morgan Stanley Wealth Management September 2013 - December 2013
Skills
Social Media, Marketing, Market Research, Social Media Marketing, Online Marketing, Microsoft Office, Leadership, Email Marketing, Google Analytics, Marketing Strategy, Facebook, Microsoft Excel, Digital Marketing, Integrated Marketing, Presentations, Team Leadership, Creative Writing, Business Writing, Business Planning, Online Research, Networking, Social Skills, Integrated Marketing..., Strategic Planning, Public Speaking, Work Ethic, Business Ethics, PowerPoint, Customer Service, Microsoft Word, Analysis, Research, Google Adwords, Bing Ads
Education
Towson University 2009 — 2014
Bachelor's Degree, Business Administration, Concentration in Marketing
AgencyRx November 2014 - Present
The Bock Agency, Inc. - Consulting and Freelance September 1993 - Present
Time Warner Cable February 2011 - November 2014
Millennium Communications June 2008 - November 2008
1-800-Flowers.com February 2004 - July 2008
Sudler & Hennessey (Division of Young & Rubicam) January 2000 - February 2004
Margeotes Fertitta + Partners August 1999 - January 2000
Bozell Worldwide March 1999 - August 1999
Jeff St. Onge & Friends March 1997 - March 1999
Adcomm Design Group August 1995 - March 1997
Skills
Spanish, Forecasting, Creative Development, Email Marketing, Direct Response, Digital Marketing, Digital Strategy, Traditional Media, Creative Direction, Integrated Marketing, User Interface Design, Advertising, Art Direction, Direct Mail, Interactive Advertising, Marketing Strategy, Creative Strategy, Interactive Marketing, Social Networking, Brand Development, Marketing, Digital Media, Direct Marketing, Corporate Branding, Copywriting, Social Media Marketing, Start-ups, Mobile Marketing, Television, Mac, Adobe Creative Suite, Branding & Identity, Strategy
Education
School of Visual Arts 1990 — 1994
BFA, Media Arts and Illustration/Design
1-800-flowers.com April 2005 - Present
FTD October 1995 - April 2005
LePage Bakery August 1990 - October 1995
Skills
New Business Development, Sales Management, Marketing Strategy, Account Management, E-commerce, B2B, Sales, Business Development, Trade Shows, Sales Process, Forecasting, Direct Sales, Online Marketing, Customer Service, Pricing, Management, Marketing, Strategy, P&L Management, Team Building, Sales Operations, Social Media Marketing, Strategic Partnerships, Coaching, Training, Negotiation, Retail, Cold Calling, Customer Retention, Market Planning, Solution Selling
Education
Niagara University 1979 — 1983
Bachelor of Science, Marketing
Bishop Scully
The Trump Organization September 2014 - Present
Prime Visibility May 2010 - August 2014
Barnes & Noble BN.com November 2007 - May 2010
1-800-FLOWERS.COM January 2002 - November 2007
Skills
Customer Acquisition, E-commerce, Digital Marketing, SEM, Email Marketing, Strategic Partnerships, Retail, Consulting, SEO, Paid Search Strategy, Web Analytics, Loyalty Programs, Partnership Marketing, Social Media, Website Development, User Experience Design, Affiliate Marketing, Web Architecture, E-procurement, B2B Marketing, B2C Marketing, Domain Names, Domain Monetization, Display Advertising, Website Monetization, Business Development, B2B, Sales, Mobile Marketing, Google Adwords, Interactive Marketing, Google Analytics, Digital Strategy, Conversion Optimization, Omniture, Search Advertising, Lead Generation, Strategy, Online Marketing, Multi-channel Marketing
Education
New York University
Certificate of Masters
Siena College
B.A.
WeWork November 2012 - Present
Etsy June 2010 - November 2012
Bloomberg December 2009 - June 2010
BusinessWeek September 2007 - December 2009
The Grow Network / McGraw-Hill July 2005 - August 2007
1-800-Flowers.com 2004 - 2005
Teledata Communications, Inc. 2002 - 2004
Stony Brook University 2000 - 2002
Skills
Web Development, HTML5, Advanced CSS, Unobtrusive Javascript, Product Design, User Experience, Java, Spring, Web Applications, User Interface, Usability, Front-end, JavaScript, jQuery, Git, User Interface Design, Scrum, CSS, Agile Methodologies, HTML 5, HTML, Ruby, JSP, Mobile Applications, REST, LAMP, Ruby on Rails, JSON, Test Driven Development, Information Architecture, Agile Project Management, Continuous Integration, Unit Testing, User Experience Design, Interaction Design, Web Standards, AJAX, Apache, Node.js, PHP
Education
State University of New York at Stony Brook 1998 — 2002
BA, Computer Science
1800flowers.com March 2014 - Present
1800flowers.com May 2011 - Present
1800flowers.com July 2010 - Present
1800flowers.com October 2008 - July 2010
1-800-Flowers.com July 2007 - October 2008
1800flowers.com January 2007 - July 2007
Skills
Product Development, Merchandising, Cross-functional Team..., Visual Merchandising, Trend Analysis, Fashion, E-commerce, Inventory Management, Retail, Customer Insight, Trend, Brand Management, Pricing, Customer Experience
Education
Philadelphia University 2002 — 2006
BS, Fashion Merchandising
ChyronHego July 2011 - Present
Free-Lance 1977 - 2013
Chyron 2010 - June 2011
Chyron October 2009 - February 2011
Chyron April 2005 - October 2009
Chyron April 2004 - April 2005
Chyron February 2003 - March 2004
Free-Lance 2001 - 2002
1-800-flowers.com September 1999 - June 2001
Chyron July 1998 - September 1999
Skills
Proposal Response, Product Management, Project Management,..., Product Marketing, Public Relations, SharePoint, Technical Documentation..., Financial Documentation, Writing, HTML, Photoshop, Financial Statements, Proposal Writing, Management, Project Management, Broadcast, Broadcast Television, Media Production, Digital Media, Editing, Digital Video, Broadcast Engineering, Sound, Television, Video, Digital Asset Management, Multimedia, Streaming Media, Video Production, IPTV, Digital TV, New Media, Post Production, HD Video, Advertising, Digital Signage, Marketing, Marketing Communications, Content Management, Strategic Partnerships, Video Editing, Graphics, Camera, Entertainment
Education
Yale University
B.A., Music
New York Institute of Technology-Old Westbury
M.A., Communication Arts
Aspen Music Festival
Trumpet, Orchestration
Mineola High School
Godiva Chocolatier January 2014 - Present
Godiva Chocolatier 2011 - Present
FromYouFlowers.com September 2010 - July 2011
O.C. Tanner 2008 - June 2010
1-800-FLOWERS.COM August 2001 - December 2007
Skills
Account Management, Strategic Planning, New Business Development, Sales, Loyalty Programs, Marketing Strategy, Sales Management, Customer Service, Marketing, Business Development, Team Building, Strategic Partnerships, E-commerce, Direct Marketing, Incentive Programs, Business Strategy, Management, Negotiation, Online Advertising, Customer Acquisition, Strategy, Leadership, B2B, Training, Retail, CRM
Education
SUNY Farmingdale
Business Mangement
State University of New York Empire State College
Self November 2011 - Present
1-800 Flowers.com November 2013 - December 2013
Walmart April 2005 - November 2011
Winn-Dixie July 2001 - April 2005
Skills
45 WPM, 140 DPM, Microsoft Applications, Accounting, High Sense Of Urgency, Interpersonal Skills, Time Management, Customer Relations, Customer Service, Management, Communication, Training, Customer Satisfaction, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Office, Leadership, Organizational..., Teamwork, Data Entry, Social Media, Hiring, Problem Solving, Interviews, Team Leadership, Payroll, Human Resources
Education
University of Central Florida 2013 — 2015
Bachelor of Science (BS), Business Administration, Human Resources
Valencia Community College 2012 — 2013
Associate of Science (A.S.), Small Business Management, Human Resources
Santa Fe College 2005 — 2008
Associate of Arts (AA), Psychology
Sitel June 2013 - Present
Independent HR Consultant June 2012 - June 2013
Amethyst Research, Inc. October 2009 - May 2012
1-800-FLOWERS.COM January 2001 - October 2008
Lemco Enterprises, Inc. September 1997 - June 1999
Skills
Employee Relations, Change Management, Employment Law, Coaching, HRIS, Policy Design, Employee Handbook Design, Performance Management, Manufacturing, Safety, Workers Compensation, Manager Development, Career Development..., Legal Compliance, FMLA Management, New Hire Orientations, Performance Review..., Benefits Management, Open Enrollment, Unemployment Claims, Corporate Citizenship, Recruiting, Job Description Creation, FMLA, Management Development, HR Policies, Employee Benefits, Leadership, Management, Deferred Compensation, Employee Handbooks, Workforce Planning, Benefits Administration, Hiring, Interviews, Personnel Management, Onboarding, Succession Planning
Education
Southeastern Oklahoma State University 1983 — 1985
VIBE Digital Media January 2013 - Present
Power Home Remodeling Group March 2012 - December 2012
1-800 Flowers.com 2012 - 2012
Skills
Lead Generation, Marketing, Marketing Strategy, Sales Management, New Business Development, Business Development, Direct Marketing, Market Research
Education
SUNY Cortland 2007 — 2011
Bachelor of Science (BS), Business Economics
KPMG US July 2015 - Present
KPMG US October 2013 - July 2015
SUNY College at Old Westbury August 2012 - August 2013
Glenmede June 2012 - August 2012
1-800 Flowers.com June 2011 - August 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Accounting, Financial Analysis, Customer Service, Access, Data Entry, QuickBooks, Outlook, Finance, ProSystem fx Tax, Taxwise, Auditing, Tax
Education
SUNY Old Westbury 2012 — 2013
Master of Science (MS), Accounting
Saint Joseph's University - Erivan K. Haub School of Business 2008 — 2012
BS, Accounting, 3.4
Chaminade High School 2004 — 2008
Mercy Health System September 2009 - Present
1-800-flowers.com 2001 - 2005
Education
University of Central Oklahoma 2005 — 2009
BA English/Creative Studies, English, Literature, Creative Writing
Long Island Jewish Medical Center July 2015 - Present
victoriacioffi.com July 2006 - Present
Risk Management Planning Group December 2011 - July 2015
Risk Management Planning Group July 2011 - December 2011
AllianceBernstein January 2007 - December 2008
AllianceBernstein November 2005 - January 2007
Park Avenue Studios July 2004 - September 2006
1-800-FLOWERS.COM August 2004 - November 2005
Skills
Excel, Scheduling, Photography, Microsoft Excel, Process Scheduler, Social Media, Marketing Communications, Customer Service, Budgets, Management
Education
University at Albany, SUNY 2000 — 2004
BS, Studio art, business
1-800 Flowers.com January 2009 - November 2011
Education
Southern Nazarene University 2014 — 2016
Bachelor's degree, Psychology, 3.62
Oklahoma City Community College 2013 — 2014
Associate of Arts (A.A.), Psychology, 3.82
ENECON Corporation August 2015 - Present
1 800 Flowers.com September 2012 - January 2015
Teleflora September 1993 - August 2012
Skills
Sales, Sales Operations, Account Management, Solution Selling, Customer Satisfaction, POS, Sales Management, Leadership, Consulting, Customer Service, SaaS, Sales Process, Direct Sales, Salesforce.com, Customer Relations, Cloud Computing, Strategy, New Business Development, Team Building, Software
Education
Southeastern Louisiana University
Business Administration and Management, General
DMA May 2015 - Present
St. John's University September 2015 - Present
Columbia University January 2007 - Present
JarComm, Inc. June 2011 - Present
St. John's University September 2013 - July 2015
The Lend A Hand Project July 2011 - March 2015
St. John's University September 2009 - August 2013
St. Joseph's College September 2005 - July 2011
1-800-Flowers.com 2006 - 2009
Cadbury Schweppes 1997 - 2006
Skills
Social Media, Strategic Communications, Public Relations, Marketing Communications, Marketing, Non-profits, Integrated Marketing, Public Speaking, Social Media Marketing, Blogging, Nonprofits, Program Management, Online Advertising, Facebook, Email Marketing, Event Planning, Creative Writing, Media Relations, Digital Marketing, Press Releases, Newsletters, Social Networking, Corporate Communications, Internal Communications, Advertising, Leadership, Community Outreach, Online Marketing, Publicity, Volunteer Management, Brand Development, Creative Direction, Crisis Communications, Copy Editing, Publishing, Copywriting, Content Strategy, Fundraising, Event Management, Sponsorship, New Media, Content Development, Journalism, Digital Media, Editing, Speech Writing
Education
University of Denver 1979 — 1980
MA
University of Hartford 1976 — 1979
BA
University of Wisconsin-Madison 1975 — 1976
Sesame Workshop August 2000 - Present
Sesame Workshop 2003 - 2007
Sesame Workshop August 2000 - 2003
Terpin Communications November 1999 - August 2000
1-800 Flowers.com November 1994 - July 1999
Skills
Press Releases, Publicity, Copy Editing, Public Relations, Editing, Writing, Corporate Communications, Media Relations, Speech Writing, Internal Communications, Social Media, Event Management, Strategic Communications, Newsletters, Digital Media, New Media, Publishing, Television, Content Strategy, Blogging, Copywriting, Content Development, Social Media Marketing, Video, Editorial, Creative Direction
Education
New York University
Bachelor of Arts, Journalism
New York University
Bachelor of Arts (B.A.), Journalism
1800flowers.com September 2015 - Present
1800flowers.com October 2013 - Present
1-800 Flowers.com August 2007 - Present
Flower Patch May 2002 - August 2007
Skills
Customer Service, Management, Project Management, Product Development, Team Building, E-commerce, Cross-functional Team..., Analytics, Microsoft Excel, Business Analysis, Technical Support, Call Centers, CRM, Leadership, Customer Satisfaction, Forecasting, Functional Requirements, Retail, Functional Testing, Process Improvement, Team Leadership
Education
Salt Lake Community College 2013 — 2017
Unemployed June 2014 - Present
Capital One February 2012 - May 2014
1-800 Flowers.com October 2010 - February 2012
Skills
SQL, Python, Perl, Embedded Systems, PHP, Laravel, C, SAS Programming, Ruby, Java, JavaScript, HTML, CSS, CakePHP, Django, Unix, Linux, Mac OS, SQLite, Teradata, MySQL, Oracle, MongoDB, Agile Methodologies, Version One, Microelectronics, Microcontrollers, Microcomputers, Arduino, Raspberry Pi, Analysis, Data Analysis, Analytics
Education
University of Pennsylvania 2006 — 2010
Bachelor of Science in Engineering, Systems Engineering
Belardi/Ostroy February 2015 - Present
1-800-Flowers.com April 2014 - February 2015
1-800-Flowers.com November 2012 - April 2014
1-800-Flowers.com April 2011 - November 2012
1800flowers.com July 2010 - April 2011
USTA June 2009 - July 2010
Vector Marketing April 2008 - June 2009
Skills
Direct Marketing, Merchandising, Sales, Email Marketing, Customer Acquisition, Market Planning, Retail, Marketing, Digital Marketing, Account Management, Social Media Marketing, Social Media, E-commerce, Sales Process, CRM, Lead Generation, Online Marketing, Advertising, Online Advertising, Customer Service, Marketing Strategy, Analytics, SEM, Integrated Marketing, Strategy, New Business Development, Competitive Analysis, Sales Management, Direct Sales, Salesforce.com, Brand Management, B2B, Sales Presentations
Education
Molloy College 2007 — 2010
Bachelor Of Science, Business Management
Marist College
Massapequa High School
Alinco IT October 2014 - Present
Gyu-Kaku Japanese BBQ Restaurant September 2014 - Present
1-800 Flowers.com August 2012 - March 2013
Sunrise Senior Living October 2012 - November 2012
Kumon December 2010 - January 2011
Kohl's Department Stores October 2009 - August 2010
Skills
Customer Service, Windows XP, Windows Vista, Windows 7, Windows 8, Microsoft Office, Outlook, Windows Server 2008, Windows Server 2012, Mac OS, Active Directory, Network Administration, Microsoft Exchange, Microsoft SQL Server, Barracuda Spam Firewall, Continuum, Trend Micro Anti-Virus, ThinPrint, VMware vSphere, Teamwork, Social Media, Communication, Computer Hardware, Help Desk Support, Microsoft Word, Windows, System Administration, Troubleshooting, Inventory Management
Education
Stanbridge College 2013 — 2015
Graduate, Information Technology
Saddleback College 2012 — 2014
GED
1800flowers.com March 2012 - Present
1800flowers.com November 2010 - March 2012
1-800-Flowers.com October 2007 - November 2010
1-800-Flowers.com September 2006 - June 2007
Skills
Call Centers, Outsourcing, Process Improvement, BPO, Business Analysis, Quality Assurance, Training, Call Center, Project Management, Customer Experience, Outsourcing Management, Quality Management, Analytics, Customer Retention, Project Coordination, Leadership, Management, Program Management, Team Building, Financial Reporting, Remote Management, Team Leadership, Vendor Management, Organizational...
Education
New Mexico State University 2014 — 2015
Bachelor's Degree, International Business
New Mexico State University-Alamogordo 2012 — 2014
Associate's Degree, Business Administration and Management, General
Bistro Citron (100+ seat restaurant) 2002 - 2014
Broadband Energy Networks 2001 - 2002
1-800 Flowers.com 1999 - 2001
Skills
Management, Sales, Restaurants, Customer Service, Business Development, Business Strategy, Marketing, Food, Wine, Purchasing, Event Planning, Inventory Management, Event Management
Education
University of Pennsylvania
Bachelor's Degree
My Secret Garden April 2003 - Present
MTA Bus April 2005 - January 2010
1-800 Flowers.com October 2000 - March 2003
Skills
Customer Service
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Business/finanace
NBTY November 2013 - Present
1-800 Flowers.com October 2011 - October 2013
Westhampton Country Club May 2011 - October 2011
Fiesta Mexican Grill September 2009 - May 2011
Skills
Event Planning, Social Media Marketing, Social Media, Brand Management, Event Management, Direct Marketing, Marketing Communications, Merchandising, Market Research, Integrated Marketing, Advertising, Public Relations, Grassroots Marketing, Online Advertising, Retail, Media Relations, Ticket Sales, Customer Service, PowerPoint, Sponsorship Activation
Education
State University of New York College at Oneonta 2007 — 2011
Marketing and Communications, Sports Management
St. Philip's College - One of the Alamo Colleged March 2006 - Present
Harcourt Educational Assessment March 2002 - June 2006
1-800 Flowers.com March 1997 - September 2001
Sturchio Entertainment 1992 - 1993
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Editing, Microsoft Word, Public Speaking, Event Planning, Community Outreach, Nonprofits, Event Management, Fundraising, Microsoft Excel, Higher Education, Volunteer Management, Public Relations, Curriculum Design, Social Networking, Research, Creative Writing, Blogging, Leadership Development, Teaching, Staff Development, Spanish, Social Media
Education
St. Edward's University 1979 — 1982
Bachelor of Arts (B.A.), Theatre Arts, Magna Cum Laude
Salisbury University 1976 — 1979
Theatre/Theater
James M. Bennett Senior High School
James M. Bennett Senior High School
NYU Stern School of Business August 2013 - May 2015
1-800 Flowers.com June 2014 - August 2014
Explore Schools August 2012 - August 2013
Success Charter Network June 2011 - July 2012
Pam Jackson for State Senate August 2010 - November 2010
Skills
Business Analysis, Financial Analysis, Leadership, Strategy, Elementary Education
Education
New York University - Leonard N. Stern School of Business 2013 — 2015
Master of Business Administration (MBA), Strategy, Management, Finance, GMAT: 770
University of Michigan 2005 — 2009
Gerald R. Ford School of Public Policy, Public Policy, Political Studies, French
Emilya Naymark Design July 2013 - Present
1800flowers.com 2011 - March 2014
1-800-FLOWERS.COM 2007 - 2011
Emmawest Design September 2000 - August 2007
Touch Screen Media Group 1998 - 2001
Touchscreen Media Group 1996 - 1998
Michael Friedman Publishing Group 1991 - 1995
Skills
User Interface Design, E-commerce, Interaction Design, User Interface, CSS, Creative Direction, HTML, JavaScript, jQuery, User Experience, Adobe Creative Suite, Web Design, Logo Design, IBM Websphere Commerce, Art Direction, Graphic Design, PHP, Illustrator, InDesign, UI Design, Illustration, Responsive Web Design
Education
School of Visual Arts 1986 — 1990
BFA, Illustration
St. Philip's College March 2006 - Present
Harcourt Assessment March 2002 - January 2006
1-800 Flowers.com March 1998 - October 2001
Education
St. Edward's University 1979 — 1982
1-800 Flowers.com November 2013 - Present
St. George's University, Grenada March 2012 - October 2013
Adecco Group November 2011 - March 2012
MCG Electronics December 2006 - November 2011
Nike Tennis Camp June 2010 - August 2011
Mattingly Sports May 2009 - January 2010
Bridgeport Bluefish March 2008 - September 2008
Education
Sacred Heart University 2005 — 2011
BS / MBA, Business Managment
Sacred Heart University 2005 — 2009
Bachelor of Science, Business Administration; Marketing
2009-2011: Sacred Heart University, John F. Welch College of Business
Masters of Business Administration, Management, Marketing and Finance
Acxiom Corporation July 2013 - Present
Database, Marketing Analytics and Strategy Consulting May 2013 - June 2013
The Allant Group November 2010 - April 2013
1-800-Flowers.com October 2009 - November 2010
Talk to Me Inc. Consulting April 2009 - October 2009
Experian May 2002 - April 2009
Fair Isaac (formerly Nykamp Consulting Group) November 1997 - May 2002
SPS Payment Systems, Division Dean Witter Discover and Co. (formerly Sears Payment Systems) September 1993 - November 1997
Sears Payment Systems 1987 - 1993
Sears Payment Systems (SPS Payment Systems) 1986 - September 1987
Skills
Database Marketing, Multi-channel Marketing, Analytics, Segmentation, Direct Marketing, Customer Acquisition, CRM, Customer Insight, Integrated Marketing, Marketing Strategy, Cross-functional Team..., Account Management, Lead Generation, Marketing Analytics, Direct Mail, Product Management, Marketing Communications, Strategic Partnerships, Contact Strategy, P&L Responsibility, Process Improvement, Creative Problem Solving, Decision Support, Advanced Advertising, Managerial Skills, Hands-on Problem Solver, Vendor Management, Project Management, Databases, Technical Liaison, Business Requirements, Digital Marketing, Leading Organizational..., Telemarketing, RFP, Customer Satisfaction, Cost Benefit, Digital Media, Sales Funnels, Implementation..., Data Marts, Strategy, Advertising, P&L Management, Program Management, Leadership, Strategic Planning, Product Development, Mobile Devices, Sales
Education
Northern Illinois University 1980 — 1982
Master of Science, Marketing
Northern Illinois University 1977 — 1980
Bachelor of Science, Business Administration
Ripon College 1976 — 1977
Attended one year, Pre-Medicine/Pre-Medical Studies
Agile-1 July 2013 - Present
Monster Government Solutions April 2011 - January 2012
Deloitte August 2010 - April 2011
Monster Government Solutions April 2008 - July 2010
NFL Network August 2007 - March 2008
Pivotal Properties, LLC June 2005 - July 2007
Warden Associates, Inc. August 2003 - June 2005
Turner Broadcasting February 1999 - April 2001
1-800 Flowers.com September 1998 - February 1999
Skills
Proposal Writing, Editing, Copywriting, Public Relations, Media Relations, Social Media Marketing, Event Management, Marketing Communications, Social Media, Marketing, Event Planning, Business Development, Online Advertising, Press Releases, Email Marketing
Education
Penn State University 1994 — 1998
BA, Journalism
Conductor, Inc. April 2014 - Present
Marin Software February 2013 - February 2014
Marin Software May 2011 - February 2013
Commission Junction September 2005 - February 2011
New Line Cinema July 2004 - September 2005
Brooks Brothers September 2002 - July 2004
Interactive & Strategic Marketing Consultant January 2001 - September 2002
CultureFinder.com July 1999 - December 2000
1-800-FLOWERS.COM July 1998 - August 1999
TigerNet Consulting March 1995 - July 1998
Skills
SEM, Online Advertising, Affiliate Marketing, E-commerce, Online Marketing, Salesforce.com, Google Adwords, Business Development, Email Marketing, Direct Marketing, Mobile Marketing, Advertising, CRM, Customer Acquisition, Web Analytics, Microsoft Office, Mac, Ad Networks, Search Advertising, HTML, Public Speaking, Display Advertising, Mobile Devices, Analytics, B2B, Web Marketing, Windows, Omniture, Interactive Marketing, SEO, Digital Marketing, Digital Strategy, B2B Marketing, Marketing, Sales, Creative Direction, Lead Generation, Google Analytics, Mobile Advertising, Team Leadership, Manage Client..., Web Presence Management, Conductor Searchlight
Education
Saint Bonaventure University
MBA
St. Bonaventure University
BA
The Haverford School
The Shipley School
Bank of America Merrill Lynch October 2010 - Present
Citi October 2002 - May 2010
Persistence Software 2000 - 2002
Hotwire.com 1999 - 2000
1-800-Flowers.com 1997 - 1999
Tata Consultance services 1994 - 1996
Education
Stevens Institute of Technology 2005 — 2007
MS, Information Systems
Osmania University 1990 — 1994
Engineering
emc2 Aircraft Group March 2015 - Present
emc2 Marketing Communications October 2004 - Present
Laffey Fine Homes March 2013 - January 2015
Portledge School October 2004 - October 2005
1-800-Flowers.com February 2001 - October 2002
Delta Funding Corp. March 1998 - December 2000
Skills
Media Relations, Public Relations, Marketing Communications, Online Marketing, Social Networking, Fundraising, Team Building, Crisis Communications, Corporate Communications, Community Relations, Social Media Marketing, Social Media, Press Releases, B2B Marketing, Internal Communications, B2C, Web Marketing, Online Advertising, Strategy, Community Development, Lead Generation, Marketing, Strategic Planning, Leadership, Business Development, Project Planning, Budgets, Sales, CRM, Market Research, Integrated Marketing, Event Management, Newsletters, B2B, Trade Shows, Public Speaking, Email Marketing, Negotiation, Digital Marketing, Marketing Strategy, Management
Education
New York University - Leonard N. Stern School of Business 1999 — 1999
University of Arizona
BA
Social E-commerce November 2013 - Present
Real Food Works, Inc. November 2012 - August 2013
FreshDirect December 2009 - November 2012
Disney Movie Club January 2008 - January 2010
FDNY Foundation January 2007 - December 2008
1-800-Flowers.com December 2004 - December 2006
Gateway Learning Corporation March 2002 - August 2004
Laburnum Marketing Partners May 1997 - February 2002
Columbia House February 1986 - April 1997
ABC Publishing September 1983 - February 1986
Skills
Marketing, Business Development, Management, Customer Acquisition, Marketing Strategy, Direct Marketing, E-commerce, Email Marketing, Digital Marketing, Integrated Marketing, Online Marketing, Strategic Partnerships, Database Marketing, Start-ups, Online Advertising
Education
Saint John's University 1983 — 1987
MBA, Marketing Management
Marist College 1979 — 1983
BS, Business Administration
St Francis Preparatory School 1975 — 1979
1-800-flowers.com 2007 - Present
STG February 2007 - April 2009
1800flowers.com 2007 - 2008
Emaar PSJC 2003 - 2007
Systems Task Group 2002 - 2003
Skills
Oracle Applications, Replication Technologies, Oracle E-Business Suite, Oracle, Oracle RAC, Databases, Unix, Oracle Discoverer, Performance Tuning, ERP, Data Migration, System Administration, PL/SQL, SDLC, Oracle HR, Testing, CRM, Troubleshooting, Systems Analysis, Data Warehousing, HP-UX, Enterprise Architecture, Order Management, Requirements Analysis, Business Analysis, Integration, Project Management, Database Administration, Disaster Recovery, SharePoint, ETL, Database Design, Vendor Management, IT Management, ITIL, SQL, Business Intelligence, Linux, IT Strategy, AIX, SOA
Education
Model College 1996 — 1999
BCOM, Computers
University of Mumbai 1994 — 1999
1-800-FLOWERS.COM Key Account Manager1800FLOWERS.COM2006 - Present
First Manufacturing 2001 - 2006
Skills
Digital Marketing, Affiliate Marketing, Email Marketing, E-commerce, Customer Retention
Education
State University of New York College at Old Westbury 1991 — 1995
BS-Business Management
University of Colorado Boulder
University of Colorado Boulder
The Madison Square Garden Company May 2014 - Present
Cablevision March 2013 - May 2014
Citi May 2008 - March 2013
Morgan Stanley October 2006 - May 2008
ESPN April 2003 - October 2006
Deutsche Bank November 2000 - April 2003
1-800-Flowers.com October 1999 - November 2000
Skills
Employee Relations, Human Resources, Talent Management, Onboarding, Succession Planning, Performance Management, Talent Acquisition, Deferred Compensation, HRIS, Recruiting, Employee Engagement, Employee Benefits, Personnel Management, Organizational..., Relationship Management, Consultative Style, Payroll, New Hire Orientations, Training
Education
New York Institute of Technology 2000 — 2004
Masters of Science, Human Resource Mgmt & Labor Relations
New York Institute of Technology 1996 — 2000
Bachelor of Science, Business Administration - Mgmt Option
RBC Capital Markets August 2011 - Present
Merrill Lynch 2004 - August 2011
1800FLOWERS.COM 2003 - 2004
1-800-Flowers.com 2003 - 2004
Education
Pace University 2002 — 2004
MSc., Information systems
University of the West Indies, St. Augustine Campus 1996 — 1999
Bsc, Major: Computer Science/Minor: Management
Eckler's April 2014 - Present
MediaWhiz Holdings LLC 2011 - 2013
Datran Media 2007 - 2011
Ardis Marketing Group November 2005 - September 2007
SilverCarrot 1999 - 2005
1-800-Flowers.com February 1997 - August 1999
Laura Ashley 1993 - 1997
Pierre Deux 1993 - 1997
Skills
Email Marketing, Affiliate Marketing, Online Advertising, Direct Marketing, Strategy, Marketing, Entertainment, CRM, Lead Generation, SEM, Sales
Education
Mercy College
Masters
Rutgers, The State University of New Jersey-New Brunswick
BA
Comcast August 2007 - Present
1800flowers.com August 2003 - August 2007
1-800-flowers.com 2003 - 2007
Skills
Call Center, Customer Satisfaction, Workforce Management, Call Center Development, Process Improvement, Telecommunications, Avaya, Vendor Management, Outsourcing, Call Centers, Customer Experience, ERP, Forecasting, Contact Centers, Customer Retention, BPO, Operations Management, CRM, Leadership, Account Management, Analytics, Business Process..., Cross-functional Team..., Team Leadership, Strategy, Business Analysis, Management
Education
State University of New York Institute of Technology at Utica/Rome 2000 — 2002
Bachelors of Science, Telecommunications & Finance
New York University 1995 — 1999
CBS Television Network August 2007 - Present
Williams Lea 2006 - 2007
1-800-FLOWERS.COM 2005 - 2006
Viacom January 1993 - November 2005
Education
Pace University - Lubin School of Business 1988 — 1992
BBA, Management
Sutherland Global Services January 2015 - August 2015
Sutherland Global Services November 2014 - January 2015
1800flowers.com August 2006 - November 2014
1-800-Flowers.com August 2003 - August 2006
Primerica Financial Services January 2003 - August 2003
Skills
Process Improvement, Customer Service, Retail, Marketing, Sales, Coaching, Executive Coaching, Executive Management, Business Strategy, Team Building, Team Leadership, Multi-Cultural Team..., B2B
Education
New Mexico State University-Alamogordo 2006 — 2009
Business Administration and Management, General
New Mexico State University 2002 — 2009
1-800-Flowers.com October 2004 - Present
1800flowers.com 2004 - Present
Society of American Florists 2004 - 2010
Kimco Realty September 1998 - September 2004
Sullivan & Cromwell September 1996 - September 1998
Newman & Kahn 1994 - 1996
Skills
Trade Shows, Strategic Planning, Social Media, Online Marketing, Customer Service, Merchandising, Leadership, Business Development, Marketing Strategy, B2B, Account Management, Marketing, Public Relations, Budgets, Advertising, CRM, Contract Negotiation, New Business Development, Negotiation, Email Marketing, Event Planning, Management, Event Management, Retail, Sales, Business Planning, Training, Cross-functional Team..., Project Management, E-commerce, Product Development, Fundraising
Education
Towson University 1989 — 1993
Bachelor of Science (BS), Political Science and Government
North Shore High School 1985 — 1989
Winstar World Casino September 2013 - Present
1-800-flowers.com 2000 - Present
Leisure Time Entertainment August 2008 - July 2013
1800Flowers.com October 2000 - September 2008
Skills
Call Centers, Call Center, Customer Experience, Operations Management, Vendor Management, Social Media, Workforce Management, Performance Management, Customer Satisfaction, Process Improvement
Education
Murray State College 2007 — 2010
1800flowers.com January 2009 - Present
1-800-Flowers.com July 2002 - December 2008
1800flowers.com October 2001 - July 2002
Education
New Mexico State University
1-800-Flowers.com February 2015 - Present
1-800-Flowers.com December 2014 - February 2015
Big Brothers Big Sisters of Long Island June 2014 - October 2014
1-800-Flowers.com July 2013 - June 2014
Cablevision - MSG Varsity June 2012 - February 2013
MSLGROUP October 2010 - May 2012
CarryOn Communication August 2006 - October 2010
Women's Sports Foundation 2004 - 2006
Skills
Media Relations, Public Relations, Press Releases, Strategic Communications, Social Media, Crisis Communications, Event Planning, Marketing Communications, Strategic Counsel, Publicity, Cision, CisionPoint, Lotus Notes, BurrellesLuce, Broadcast, Newsletters
Education
New England College 2000 — 2004
BA, Sports/Rec Management & PR
Greatime Getaways, Inc. July 2005 - Present
Teleflora.com 2007 - 2007
1-800-Flowers.com June 2000 - July 2005
1-800-Flowers.com February 1995 - June 2000
Education
University of Oregon 1967 — 1972
1-800-Flowers.com Open House Recruiter1-800-Flowers.comJuly 2004 - December 2004
Education
Murray State College 2000 — 2002
1-800-flowers.com Marketing Coordinator1800flowers.com1996 - Present
1-800-FLOWERS.COM 1996 - Present
Education
Nassau Community College 1981 — 1983
YouRenew.Com November 2009 - August 2012
1-800-Flowers.Com January 1999 - November 2005
Kidder, Peabody & Co. 1981 - 1989
Skills
Start-ups, Business Development, Strategy, Business Strategy, Management, Venture Capital, Business Planning, Entrepreneurship, Corporate Development, Program Management, Mergers, Financial Modeling, Product Development, Product Management, Executive Management, Strategic Planning, Due Diligence, Financial Analysis, Private Equity, Mergers & Acquisitions, Marketing Strategy, Management Consulting, Operations Management, Social Media, Competitive Analysis, Corporate Finance, Change Management, Social Media Marketing, Equities, E-commerce, Public Speaking
Education
Saint Michael's College 1969 — 1973
BA
Pam's Posies Regional Sales Mgr.1800flowers.comOctober 2004 - March 2006
1-800-flowers.com 2004 - 2006
Education
Ohio Dominican University 1990 — 1992
BA, Business Mgmt. & Marketing
1-800 Flowers.com 2008 - Present
1-800 Flowers.com 2006 - 2008
Deloitte Consulting 2003 - 2006
Citrix Systems 2000 - 2001
Innovex Group, Inc. 1997 - 2000
Skills
Analytics, Process Improvement, Operations Management
Education
University of California, Los Angeles - The Anderson School of Management 2001 — 2003
Masters, Business Administration
University of Miami 1993 — 1997
Bachelor of Science, Industrial Engineering
U.S. Department of Justice 2012 - Present
Shookum Education System October 2011 - September 2012
1-800 Flowers.com January 2007 - November 2008
United States Air Force September 1981 - October 2007
Skills
Management, Human Resources, Facilities Management, Policy, Program Management, Training, Government, Leadership
Education
Park University 2005 — 2010
Bachelor of Science's Degree, Sr. Management/ Human Resources, GPA: 2.9 out of 4.0
CCAF 1996 — 1999
AS in Ecological Controls, Ecological Controls
1-800 Flowers.com June 2011 - February 2012
Leo Burnett - Middle East January 2008 - October 2009
In Communications Advertising Company December 2005 - December 2007
Ogilvy and Mather - Middle East February 2004 - November 2005
Skills
Market Research, Social Media, Marketing Strategy, Marketing Communications, Social Media Marketing, Online Advertising, Analytics, Advertising, Financial Analysis, Brand Management, Digital Marketing, Integrated Marketing
Education
Temple University - Fox School of Business and Management 2010 — 2012
Amethyst Research, Inc. November 2010 - Present
Amethyst Research, Inc. November 2010 - August 2012
1-800-Flowers.com 2001 - 2007
Skills
QuickBooks, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Office 2007, Employee Benefits, Accounts Payable, Budgets, Administrative..., Strategic Planning, Office Management, Outlook, Data Entry, Employee Relations, Software Documentation, Process Scheduler, Inventory Management, Management
Education
Murray State College 2009 — 2012
AS, Business
Murray State College
EmblemHealth September 2015 - Present
Sutherland Global Services November 2014 - Present
1-800 Flowers.com November 2007 - October 2014
Cablevision November 1987 - September 2002
Skills
Access, PowerPoint, Process Scheduler, Team Leadership, Process Improvement, Retail, Management, Logistics, Team Building, Training, Inventory Management, Customer Satisfaction, Analysis, Purchasing, Data Entry, Leadership, Project Planning, Change Management, Cross-functional Team..., Visio, Teamwork, Vendor Management, Business Analysis, Call Centers, Customer Service
Education
Island trees
general
Nassau Community College
Associate's degree, Data Processing
1-800 Flowers.com October 1998 - Present
The Party Experience September 1996 - October 1998
Fidelity National Title Insurance Company October 1993 - September 1996
First American Title Insurance Co. April 1992 - October 1993
Raquel's Collection September 1988 - April 1992
Skills
Oracle Applications, Great Plains Software, QuickBooks, Lotus Notes, Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, Payroll, Sarbanes-Oxley Act, Customer Service, Accounts Receivable, Forecasting, Budgets, Financial Accounting, Inventory Management, Financial Analysis, PeopleSoft, Process Improvement, Accounts Payable, Retail
Education
St. John's University 1991 — 1993
Bachelor of Applied Science (B.A.Sc.), Accounting
Nassau Community College 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
Laird + Partners August 2013 - Present
TBWA 2011 - 2012
The Creative Group 2006 - 2010
1-800 Flowers.com 2003 - 2006
Skills
Graphics, Graphic Design, Art Direction, Creative Direction, Typography, Adobe Creative Suite
Education
New York Institute of Technology-Old Westbury
BFA, Computer Graphics
U.S. Dept. of Commerce 2010 - 2010
1-800 Flowers.com January 2007 - March 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Research, Public Speaking, Strategic Planning, PowerPoint, Project Management, Online Research, Leadership, English, Event Planning, Training, Teamwork, Time Management, Team Building, Budgets
Education
New Mexico State University-Alamogordo 2004 — 2008
Associate of Arts (AA), Paralegal Studies
Western New Mexico University 1971 — 1976
Bachelor's degree, History and Social Science
U.S. Customs and Border Protection June 2008 - Present
U.S. Department of Homeland Security September 2006 - June 2008
Connextions August 2005 - December 2005
Cingular Wireless/AT&T Wireless October 2002 - August 2005
Sprint January 2002 - August 2002
Orlando Regional Medical Center June 1999 - January 2002
1-800 Flowers.com September 1996 - June 1999
Skills
Government, Law Enforcement, Community Outreach, Analysis, Microsoft Office, Customer Service, Security
Education
University of Central Florida 1997 — 2000
Bachelor's degree, Psychology
Valencia College 1995 — 1997
Associate of Arts (A.A.)