24-7 Intouch
24-7 Intouch List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at 24-7 Intouch. You can filter them based on skills, years of employment, job, education, department, and prior employment.
24-7 Intouch Salaries. You can even request information on how much does 24-7 Intouch pay if you want to. Learn about salaries, pros and cons of working for 24-7 Intouch directly from the past employees.
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24-7 Intouch Employees
Western Paper Distributors September 2014 - Present
Western Paper Distributors March 2013 - September 2014
24-7 Intouch August 2011 - March 2013
Skills
Forecasting, Microsoft Excel, Customer Service, Training, Microsoft Word, Team Building, Management, Accounts Payable, Call Centers, Access, Inventory Management, Pricing, Process Improvement, Sales, Accounts Receivable, Outlook, Sales Operations, Salesforce.com, Sales Management
Education
Western Connecticut State University 2010 — 2012
Master's Degree, Professional, Technical, Business, and Scientific Writing, 3.8
Penn State University 2007 — 2010
Bachelor's Degree, English Language and Literature/Letters, 3.6
24-7 Intouch October 2014 - Present
The Boulder Theater September 2012 - June 2014
Walnut Cafe-South Side 2014 - 2014
Skills
Leadership, Customer Service, Customer Retention, Payments, Event Management, Customer Relations, Money Management, Cashiering, Food & Beverage, Microsoft Office, Teaching, Creative Writing, POS, Cash Handling, Babysitting, Childcare, Sales, Public Speaking, Social Media, Administration, Aspex, Customer Experience, Peer Mediation, High Sense Of Urgency
Education
University of Colorado Boulder 2006 — 2014
Bachelor of Arts (B.A.), Classics and Classical Languages, Literatures, and Linguistics
Advanced Marketing & Processing, Inc. May 2015 - Present
24-7 Intouch May 2014 - April 2015
World Courier Ground April 2014 - May 2014
Self Employed, Retail October 2011 - April 2014
Professional Surveys, Inc. June 2010 - October 2013
Sunshine Assistance For the Elderly 2009 - June 2010
DBsys, Inc. July 2008 - September 2008
Advanced Technical Resources of Florida 2007 - 2008
Skills
Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Call Center, Microsoft Word, PowerPoint, Customer Satisfaction, Team Building, Call Centers, Sales, Retail, Marketing, Event Planning, Training
Education
St. Petersburg College 2010 — 2016
AA, Business & Management
Earle C Clements Job Corps Academy 2009 — 2010
Business Training Certificate, Business & Office Etiquette
Palm Harbor University High School 2007 — 2009
High School Diploma
Canada Revenue Agency October 2013 - Present
24-7 Intouch March 2013 - August 2013
The Globe Cinema November 2011 - October 2012
Meiji Sushi November 2008 - April 2011
Skills
Customer Experience, Sales, Customer Service, Relationship Management, Customer Engagement, Team Leadership, Call Centers, Customer Satisfaction
Education
University of Manitoba
Bachelor of Commerce (B.Com.), Marketing & Small Business Management
24-7 Intouch February 2015 - Present
24-7 Intouch March 2011 - February 2015
24-7 Intouch July 2007 - March 2011
IBM February 2006 - July 2007
Skills
Marketing Communications, Brand Development, Marketing, Business Development, B2B, CRM, Leadership, Project Management, Marketing Strategy, Social Media Marketing, Copywriting, Lead Generation, New Business Development, Email Marketing, Digital Marketing, SEO, Graphic Design, Posters, Illustrator, Online Marketing, Strategic Planning
Education
University of Toronto Mississauga 2001 — 2005
HBA, Digital Enterprise Management (Communications, Culture & Information Technology)
Sheridan College 2001 — 2005
Digital Communications Certificate, Communications, Culture & Information Technology
IBM Systems Top Gun
Server Knowledge, Storage Knowledge, Features & Benefits
IBM Sales School
Delivering Client Value
HD Supply Interior Solutions August 2015 - Present
24-7 Intouch June 2014 - July 2015
Connextions 2012 - 2014
Genesis Health Insurance July 2010 - March 2011
Skills
Team Management, Microsoft Word, DOS, Communication, Customer Service, Computers, Health Insurance, Data Entry, Data Analysis, Customer Satisfaction, Sales, Medicare, Coaching, Training, Team Building, Call Centers, Process Improvement, Leadership, Performance Management, Account Management, Team Leadership, Insurance
Education
University of Northern Colorado 1998 — 2000
Heritage high School 1994 — 1998
24-7 Intouch September 2014 - Present
ZeroChaos August 2013 - September 2014
HandsOn Battle Creek 2012 - 2013
Olivet College August 2008 - May 2012
Skills
PowerPoint, Microsoft Word, Grant Writing, People Skills, Fundraising, Volunteer Recruiting, Public Speaking, Leadership Development, Event Planning, Volunteer Management, Grants, Community Outreach, Program Development, Administration
Education
Olivet College 2008 — 2012
Bachelor of Arts (B.A.), Sociology and Anthropology with a Financial Management Minor
IntelliData Inc. March 2015 - Present
Dream Catcher Direct Instruction November 2014 - Present
Lyft September 2014 - Present
24-7 Intouch December 2014 - March 2015
Work for Progress September 2014 - November 2014
Arrow Electronics February 2013 - August 2014
Arrow Electronics June 2012 - August 2012
University of Colorado Boulder June 2011 - July 2011
Enterprise Rent-A-Car June 2010 - August 2010
University of Colorado Boulder August 2009 - November 2009
Skills
MySQL, Microsoft Office, Microcontrollers, Programming, C, Team Building, Debugging, Matlab, Proof of Concept, Java, Leadership, Management
Education
University of Colorado at Boulder 2009 — 2013
Electrical Engineering
Sports Authority 2012 - Present
Jackson Hewitt Tax Service Inc. December 2014 - March 2015
Rocky Mountain Mobile June 2013 - February 2014
24-7 Intouch August 2010 - September 2012
Skills
40 words per minute, Data Entry, Call Centers, Cash Handling, VPN, Blackberry Enterprise..., PDA, Android, Help Desk Support, Service Centers, Active Directory, Receptionist Duties, Telephone Reception, Reception Areas, Fax, Dispatching, Avaya Technologies, Extended Warranty, Warranty, Sales, Merchant Services, Customer Service, Customer Satisfaction, Customer Support
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Armstrong Steel November 2014 - January 2015
24-7 Intouch July 2014 - November 2014
Watercourse Foods January 2014 - April 2014
Cochon Butcher June 2013 - August 2013
Hillel's Kitchen 2012 - 2013
UNT 2010 - 2012
US Army July 2005 - July 2009
Skills
English, Teamwork, Microsoft Office, PowerPoint, Research, Army, Microsoft Word, Editing, French, Foreign Languages, Photoshop, Social Media, Public Speaking, Analysis, Intelligence Analysis, Government, Intelligence, Translation, Microsoft Excel, Customer Service, Teaching, Proofreading, HTML, Oracle CRM, Cisco VoIP
Education
University of North Texas 2010 — 2012
24-7 Intouch August 2014 - Present
Verizon Wireless April 2013 - February 2014
Verizon Wireless December 2010 - April 2013
Martin + Osa August 2007 - July 2010
Things Remembered November 2005 - November 2008
Skills
Close Attention to..., Mobile Devices, Proofreading, Quick Study, Customer Service, Merchandising, Sales
Education
The University of Connecticut 2001 — 2005
Bachelor of Arts (BA), Theatre Studies
Danbury High School 1997 — 2001
24-7 Intouch May 2011 - Present
Skills
Recruiting, Customer Service, Leadership, Training, Employee Training, Project Management, Performance Management, Public Speaking, Team Building, Event Planning, Employee Relations, PowerPoint, Interviews
Education
University of Manitoba 2006 — 2011
B.Comm (Hons), Finance, Marketing
24-7 Intouch June 2015 - Present
Xerox October 2011 - August 2015
Skills
Project Management, Process Improvement, Leadership, Business Analysis, Vendor Management, Customer Service, Program Management, Team Leadership, Change Management, Outsourcing
Education
University of Phoenix
Associate's degree, Business Administration and Management, General
KEPRO March 2015 - Present
24-7 Intouch October 2014 - March 2015
Gainesville Coins Inc. November 2012 - September 2013
K&J's Managed Solutions April 2012 - September 2012
Web Tools & Techology July 2011 - April 2012
Schroeder Measurement Technologies April 2010 - November 2010
Tampa Bay Times August 1996 - October 2009
Naples Daily News June 1994 - July 1996
Columbia Daily Tribune August 1991 - June 1994
Tallahassee Democrat September 1989 - August 1990
Skills
Copy Editing, Proofreading, Journalism, AP Style, Newspaper, Proposal Writing and..., InDesign, Microsoft Word, Microsoft Excel, SEO copywriting, Ap Style, Web Content, Online Journalism, SEO, Editorial, Copywriting, Magazines, Newspapers, Newspaper Design, Feature Articles, News Writing, Breaking News, Storytelling, Fact-checking
Education
University of South Florida 1983 — 1985
Bachelor of Arts, Mass Communications
University of Tampa 1980 — 1982
Arts Management
24-7 Intouch March 2015 - Present
24-7 Intouch May 2014 - March 2015
AIESEC Canada September 2012 - September 2013
AIESEC Canada 2012 - 2013
Skills
Team Building, Event Management, Project Planning, Talent Management, Talent Acquisition, Project Management
Education
University of Manitoba 2012 — 2016
westminster collge
NetWolves August 2015 - Present
Expedious Networks May 2014 - Present
Argent Entertainment January 2012 - Present
24-7 Intouch May 2015 - August 2015
Bright House Networks February 2005 - May 2014
Zone Red January 2002 - January 2005
Special Data Processing October 2000 - January 2002
United States Marine November 1996 - November 2000
Skills
IT Business Management, Critical Thinking, Human Relationship, Oral Communication, Microsoft Office, Windows Server, Red Hat Linux, Novell, NT 4.0, Workstations, QuickBooks, ACT!, Computer Repair, Visual Basic, IIS, Network Security, Network Engineering, Network Security..., Computer Architecture, Communication Protocols, Website Building, BMC Remedy, Customer Satisfaction, Troubleshooting, Networking, VoIP, Customer Service, Telecommunications, Call Centers, Technical Support, Computer Hardware, Software Installation, Wireless, TCP/IP
Education
Tampa Technical Institute 2000 — 2002
Associate degree in Science, Computer Networking Engineering Technology
Pinellas Technical Education Center-St Petersburg 1996 — 1997
Software Application, RPG Computer Programming.
University of Stellar Services 2005 — 2005
Positive Responses to Change
24-7 Intouch January 2015 - Present
Stand Up Comedian January 2002 - Present
Self Employed Musician January 1990 - Present
FedEx August 1999 - February 2001
dELiA*s January 1994 - April 1996
Skills
Acting, Stage, Entertainment, Television, Public Speaking, Improvisation, Video Production, Directing, Comedy, Theatre, Voice Acting, Film, Emcee, Dance, Screenwriting
Education
ICDC College 2015 — 2016
computerized accounting specialists, Accounting and Computer Science
The New School 1990 — 1991
Jazz/Jazz Studies
Fiorello H. LaGuardia HS of the Arts 1986 — 1990
High School Diploma, Vocal Music, Jazz Music, Contemporary Music, Gospel Music, English Literature
Buffalo Exchange April 2015 - Present
Painting with a Twist January 2015 - April 2015
24-7 Intouch January 2014 - January 2015
Crooked Crust November 2011 - January 2014
Davanti Salon and Spa May 2012 - July 2013
Berryhill Baja Grill January 2011 - August 2011
Skills
Time Management, Training, Management, Teamwork, Customer Satisfaction, Payroll, Customer Service, Leadership, Microsoft Office, Inventory Management, Hiring, Advertising, Facebook, Call Centers, Event Planning
Education
University of North Texas
Bachelors of Fine Arts, Studio Art - Drawing and Painting
24-7 Intouch 2014 - Present
Nanakuli High and Intermediate School 2003 - 2013
Multiple Families 2001 - 2007
Education
University of Hawaii at Manoa 2010 — 2012
Master of Education (M.Ed.), Curriculum Studies
University of Dayton 1999 — 2003
Bachelor of Science (B.S.), Biology
24-7 Intouch August 2015 - Present
iWash Auto Detail September 2014 - May 2015
Macy's June 2012 - December 2014
Skills
Customer Service, Social Media, Public Speaking, Strategic Planning, PowerPoint, Leadership, Change Management, Product Development, New Business Development, Sales Management, Business Development, Advertising, Marketing Communications, Social Media Marketing, Sales, Team Building, Public Relations, Event Planning, Business Strategy, Marketing Strategy, Marketing, Team Leadership, Research, Project Management, Microsoft Word, Microsoft Office, Negotiation, Banking, HTML, Event Management, SQL, Teamwork, Facebook, Social Networking
Education
University of South Florida 2011 — 2015
Health/Health Care Administration/Management
ZeroChaos August 2014 - Present
24-7 Intouch September 2013 - June 2014
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Team Building, Process Improvement, Sales, Customer Retention, Account Management, Recruiting
Education
University of North Texas 2009 — 2013
Bachelor of Arts (B.A.), Psychology
24-7 Intouch October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2012 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - April 2012
Starwood Hotels & Resorts Worldwide, Inc. May 2009 - July 2010
Starwood Hotels & Resorts Worldwide, Inc. March 2008 - May 2009
Skills
Human Resources, Instructor-led Training, Progressive Discipline, Recruiting, Event Planning, SAP, Microsoft Office, Customer Service, Team Building, Hotel Management, Strategic Planning, Employee Relations, Hotels, Catering, Hospitality
Education
Purdue University 2003 — 2007
Bachelor of Science (B.S.), Hospitality ad Tourism Management
24-7 Intouch August 2014 - Present
Rack Room Shoes November 2012 - June 2014
Tradewinds Cruise LInes June 2012 - November 2012
Circle K April 2012 - May 2012
Publix March 2011 - March 2012
Skills
Computer Repair, Computer Network..., Computer Proficiency, Computer Maintenance, Casino, Customer Service, Food Service, Sales
Education
St. Petersburg College 2012 — 2014
Dixie Hollins Adult Education Center 2009 — 2010
Kforce Inc January 2015 - Present
Elwood Staffing Services, Inc. May 2014 - September 2014
24-7 Intouch July 2013 - February 2014
Stanford University December 2011 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
Stanford University 2011 — 2015
Navajo Pine High School 2007 — 2011
High School Diploma
University of Denver
PSCU June 2015 - Present
Freelance March 2012 - Present
Ultimate Medical Academy March 2015 - May 2015
Clearwater Marine Aquarium January 2015 - February 2015
24-7 Intouch August 2014 - January 2015
Publix Super Markets April 2014 - August 2014
CVS Caremark Corporation April 2012 - February 2014
Skills
Advertising, Sales, Customer Service, Networking, Technical Support, Sales Management, Multilingual..., PC Support, Consultation, Academic Advising
Education
St. Petersburg College 2011 — 2014
Associates, Comparative Religious Studies
Gibbs High School 2008 — 2011
High School Diploma, Computer Networking
Foundational Health March 2015 - April 2015
24-7 Intouch October 2014 - December 2014
ETECSA June 2008 - March 2014
ETECSA June 2008 - December 2008
ETECSA April 2005 - March 2006
MINSAP September 2004 - March 2005
Skills
Microsoft Office, Cost Management, Market Analysis, Project Management, Strategic Planning, Promotions, Publishing, Internet, Healthcare Information..., Medical Terminology, Medical Training
Education
University of Havana 2008 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management.
University of Havana 2004 — 2008
Bachelor's degree, Economics
Havana Institute of Medical Science 1998 — 2004
Bachelor of Applied Science (B.A.Sc.), Medicine
24-7 Intouch April 2015 - Present
24-7 Intouch March 2014 - Present
Pinnacle Fitness Gym/AthELITE Sports Performance June 2006 - Present
JustUs 2 Child Enrichment March 2010 - August 2012
Snap Fitness 24/7 2008 - October 2010
AT&T Yellowpages January 2007 - June 2008
Heartland Wholesale Funding/Creve Couer Mortgage August 2004 - December 2007
Sanford Brown College December 2003 - August 2004
Skills
NASM, ISSA, Sales Management, Sales Process, Management, Sports Coaching, Team Building, Event Planning, Sales
Education
Truman State University
Truman State University
Business/Corporate Communications
24-7 Intouch May 2015 - Present
24-7 Intouch November 2014 - May 2015
24-7 Intouch May 2014 - November 2014
24-7 Intouch February 2014 - May 2014
24-7 Intouch October 2013 - February 2014
Sigma Services February 2013 - September 2013
Kaiser Permanente June 2009 - September 2012
W-M Realty Services December 2007 - May 2009
TEL Investments March 2007 - November 2007
Beauty Supply Warehouse October 2006 - February 2007
Skills
Healthcare, Hospitals, Healthcare Information..., Healthcare Management, HIPAA, Epic Systems, Nursing, Inpatient, EHR, Medical Terminology, Clinical Research, Supervisory Skills, Hands-on Training, Financial Accounting, Receptionist Duties, Property Management, Microsoft Excel, Outlook, Microsoft Word, Accurate Data Entry, High Level Of Accuracy, High Level..., Ambulatory, Coaching, Customer Service, Data Entry, Event Planning, Leadership, Management, Public Speaking, Sales, Social Networking, Strategic Planning, Team Building, Training
Education
University of Phoenix 2008 — 2009
Associate's degree, Psychology
Rangeview High SchoolHigh School 1998 — 2002
High School Diploma, Course of Study
Oxford Properties Group October 2012 - Present
Canadian Armed Forces April 2014 - Present
GWL Realty Advisors August 2011 - October 2012
CIBC May 2011 - August 2011
Queen's Tri Color Venture Fund January 2011 - April 2011
The Sentinel Project for Genocide Prevention February 2010 - October 2010
24-7 INtouch June 2007 - August 2009
State Street May 2006 - June 2007
Bookworm Inc 2006 - 2007
Skills
Financial Modeling, Financial Analysis, Valuation, Investments, Asset Managment, Due Diligence, Risk Management, Bloomberg, Corporate Finance, DCF, Portfolio Management, Finance, Asset Management
Education
Queen's University 2010 — 2011
MBA, Finance
Rotman School of Management 2002 — 2006
Bachelor of Commerce, Finance & Economics
Comcast February 2015 - Present
24-7 Intouch July 2013 - September 2014
AirServ April 2013 - July 2013
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Photoshop, Public Speaking, Coaching, Creative Writing, Training, Nonprofits, Illustrator
Education
University of Colorado at Denver 2012 — 2016
Roomlinx October 2014 - March 2015
UPS July 2012 - July 2013
24-7 Intouch 2013 - 2013
Sprint March 2011 - March 2012
Skills
Customer Service, Technical Support, Warehousing, Shipping, Microsoft Office, Customer Satisfaction, Microsoft Word, Windows XP, Networking, Troubleshooting, Windows 7, Computer Hardware, Computer Repair
Education
Pickens Technical College
GED
Westwood College-Denver South
Computer and Information Sciences and Support Services
24-7 Intouch April 2011 - Present
RBC January 2009 - December 2010
Education
Red River College 2006 — 2009
Certification, Human Resources Management
Community Health Centers of Pinellas January 2015 - Present
24-7 Intouch September 2014 - January 2015
TradeWinds Island Resorts October 2012 - October 2014
TradeWinds Island Resorts July 2013 - September 2014
TradeWinds Island Resorts April 2012 - March 2013
Rainbow Apparel Co October 2010 - December 2012
God's Property Custom Made T-Shirts June 2008 - June 2010
Skills
Customer Service, Hospitality, Cash Register, Appointment Scheduling, Retail, Call Centers, At Multitasking, Multi-line Phone, Microsoft Word, Microsoft Excel, Filing, Receptionist Duties
Education
St. Petersburg College 2011 — 2012
Hospitality and Tourism Management
Gibbs High School 2007 — 2011
High School, Business, Economics and Techoogy Academy - Media
24-7 Intouch November 2014 - Present
Skills
Troubleshooting, System Administration, Windows, HTML, Microsoft Office
Education
University of South Florida 2009 — 2013
Bachelor of Science (B.S.), Management Information Systems
24-7 Intouch January 2015 - Present
24-7 Intouch April 2014 - January 2015
Crooked Crust March 2010 - April 2014
Southwest Pool Management April 2006 - August 2009
Skills
Editing, Technical Writing, Computer Literate, Creative Writing, Writing, Tutoring, PowerPoint, Word, Social Media, Microsoft Word, Facebook, Public Speaking, Social Networking, Leadership, Social Media Marketing, Public Relations, Time Management
Education
University of North Texas 2009 — 2013
Bachelor of Arts, English Literature
People's Jewellers August 2012 - Present
Com-Span Inc December 2012 - October 2014
24-7 Intouch September 2010 - November 2011
Burger King Corporation January 2008 - September 2010
Skills
Customer Service, Team Leadership, Team Building, Event Planning, Marketing Strategy, Microsoft Office, Public Relations, Policy, Sales, Public Speaking, Marketing
Education
East View Secondary School
East View Secondary School
University of Manitoba
Marketing
EKM Transport Ltd. October 2014 - Present
Boeing Winnipeg June 2011 - July 2011
24-7 Intouch October 2009 - October 2010
Grey Matters July 2007 - July 2009
Skills
Employee Engagement, Employee Relations, Human Resources, Performance Management, Recruiting, HRIS, Coaching, Management, Leadership, Organizational..., Interviews
Education
The University of Winnipeg 2010 — 2011
Human Resource Management Diploma, Human Resources
Punjabi University 2006 — 2008
Master's degree, English Language and Literature, General
Agency59 May 2012 - Present
Heart and Stroke Foundation August 2010 - April 2012
Stephen Thomas October 2008 - September 2009
24-7 INtouch January 2007 - September 2008
St. Joseph Media February 2006 - January 2007
Skills
Direct Marketing, Marketing Communications, Management, Proposal Writing, Digital Marketing, Fundraising, Marketing, Email Marketing, Strategic Planning, Philanthropy, Direct Mail, Nonprofits, Strategy, Social Media Marketing, Integrated Marketing, Online Marketing, Public Relations, CRM, Market Research, Event Management, Newsletters, Copywriting, Online Advertising, Media Relations, Brand Development, Social Networking, Social Media, Marketing Strategy, Digital Strategy, Advertising, Strategic Communications, Event Planning, Sponsorship, Digital Media, SEO, Facebook, Marketing Management, Corporate Communications, B2B Marketing, Account Management, Internal Communications, Creative Direction, Blogging, Mobile Marketing, Creative Strategy, Marketing Research
Education
The University of New Mexico 1998 — 2002
B.A., English
Spireon, Inc. November 2014 - Present
24-7 Intouch November 2013 - September 2014
IMG Live, LLC July 2012 - September 2012
TeleTech November 2010 - January 2012
DIRECTV October 2001 - June 2010
DIRECTV October 2001 - October 2008
Skills
Call Center, Workforce Management, Customer Experience, Process Improvement, Performance Management, Account Management, Team Building, MS Project, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Microsoft Office 2007, Business Analysis, Business Process, Team Management, Team Leadership, Teamwork, Virtual Teams, Document Management, Change Management, Efficiency Improvement, Business Process..., Operations Management, User Experience, Policy Analysis, Systems Analysis, Project Management, CRM, Call Centers, Performance Improvement, Outsourcing, Telecommunications, Cross-functional Team..., Strategy, Program Management, Vendor Management, Training, Management, Software Documentation, Analysis, Coaching, Budgets, Risk Management, Customer Satisfaction, Quality Assurance, Enterprise Software, Analytics, Service Delivery
Education
Portland Community College 1990 — 1991
Computer Aided Drafting
Portland Community College 1985 — 1989
High School Diploma, Civil Drafting and Civil Engineering CAD/CADD, 3.5
24-7 Intouch November 2013 - November 2014
Sphyra October 2013 - January 2014
Telefund, Inc. February 2009 - September 2011
UNICOR Manufacturing August 2005 - March 2008
Vagund Corporation - Self Employed July 1978 - August 2004
Artistic Iron May 2003 - December 2003
World Sports September 1992 - July 1995
Skills
Fundraising, Volunteer Management, Non-profits, Community Outreach, Journalism, Training, Policy, Account Management, Key Account Management, Customer Care Management, Customer Service, Client Services, Senior Business Analyst, Senior Business..., Senior Business Planner, Advertising and..., SME ISO 9000, 9001,..., Voice Over, Broadcast Journalism, Radio Broadcasting, Sales Management, Sales Operations, Sales Presentations, Nonprofits, Customer Satisfaction, Sales
Education
Red Rocks Community College 2015 — 2017
Associate of Science (AS), Atmospheric Physics and Dynamics
Columbia Southern College - Denver, CO. 1990 — 1993
Bachelor's degree, Journalism, A+
John Mall H.S. 1969 — 1972
H.S. Diploma, Mathematics and Science
24-7 Intouch July 2012 - May 2013
Hicks Lightning Protection January 2012 - June 2012
Skills
Construction Management, Construction, Coaching, Budgets, Microsoft Office, Customer Service, Process Improvement, Microsoft Excel, Team Building, Project Management, Leadership, Microsoft Word, Project Planning, SQL, Call Centers, Management, IT Management, Team Leadership, Change Management, Program Management, Business Process..., Operations Management, Leadership Development, Windows, PowerPoint, Vendor Management, Training
Education
Old Dominion University 1988 — 1992
Bachelor of Arts (B.A.), Emergency Medical Technology/Technician (EMT Paramedic), 3.5
ProForma Engineering Ltd April 2015 - Present
The Home Depot Canada January 2014 - August 2014
AIESEC Manitoba January 2013 - December 2013
AIESEC Manitoba January 2012 - December 2012
24-7 Intouch June 2012 - August 2012
University of Manitoba June 2012 - August 2012
Skills
Public Speaking, Management, Team Leadership, Marketing Strategy, Event Management, Social Media, Teamwork, Event Planning, Leadership, Marketing, Strategic Planning
Education
University of Manitoba 2009 — 2014
Bachelor's degree, Mechanical Engineering
24-7 Intouch June 2014 - Present
LandLocked Ales, LLC May 2013 - Present
HomeAdvisor March 2003 - May 2013
HomeAdvisor December 2006 - March 2012
Skills
Project Management, Operations Management, Strategic Planning, Data Analysis, Business Analytics, Product Management, Business Strategy, Strategy, Leadership, Salesforce.com, Sales Operations, Time Management, Business Development, CRM, Account Management, Lead Generation, Management
Education
University of Denver 2006 — 2010
Bachelor's, Business Administration
Nextech Systems August 2015 - Present
24-7 Intouch November 2014 - July 2015
Suitsupply June 2013 - January 2014
Skidmore College November 2011 - May 2013
Skills
Economics, Microsoft Excel, Microsoft Word, Stata, PowerPoint, Budgets, Budget Monitoring, Budget Process, Spanish, SPSS, Research, Qualitative Research, Market Research, Data Analysis, Editing, Nonprofits
Education
Skidmore College 2009 — 2013
Bachelor's of Arts in Economics, Economics
24-7 Intouch January 2013 - Present
24-7intouch March 2012 - December 2012
24-7 Intouch October 2008 - March 2012
24-7 Intouch October 2007 - October 2008
Archway Marketing Services March 2006 - October 2007
Convergys June 1995 - September 2000
Skills
Training Course..., Staff Training, Program Facilitation, Course Design, Coaching, Course Development, Instructional Design, Performance Management, Training Delivery, Instructor-led Training, Classroom Training, Adult Education, Training Skills, Curriculum Development, Curriculum Design, Management Development, Change Management, Large Group Facilitation, Classroom Instruction, Needs Analysis, Customer Experience, Call Center, Conflict Resolution, Technical Writing, Training, Organizational..., Employee Training, Team Building, Team Management, Workshop Facilitation, Classroom, Employee Relations, BPO, Recruiting, Soft Skills, Learning Management..., Performance Consulting, Learning Management, Leadership, HRIS, Employee Engagement, Talent Acquisition, Human Resources, Call Centers, Succession Planning, Onboarding, Talent Management, Personnel Management, Organizational..., Hiring
Education
The University of Winnipeg 1991 — 1995
B.Ed, Education
Nelson Education September 2011 - Present
24-7 INtouch February 2010 - July 2011
Pepsi Beverages Company 2006 - 2010
Pepsi Beverages Company 2001 - 2006
Pepsi Beverages Company 1998 - 2001
Skills
Highly credible, Skillful Communicator..., Solid sales professional, Account Management, Sales Management, New Business Development, Sales, Customer Service, Sales Presentations, Strategic Planning, Marketing, Key Account Development, Marketing Strategy, Business Development, Team Leadership, Sales Process, Forecasting, Key Account Management
Education
University of Manitoba
Bachelor of Arts, Psychology
The Coca-Cola Company June 2015 - Present
The Coca-Cola Company June 2015 - Present
24-7 Intouch October 2014 - May 2015
MetLife April 2014 - October 2014
Alorica April 2012 - November 2013
Skills
Customer Service, Computers, Technical Support, Communication, Art, Teamwork, Telecommunications, Bing, Google Adwords, Google Analytics, Applied Mathematics, Pharmacy Technicians, Pharmacology, Internet, Interviews, Customer Retention, Organization &..., Sales
Education
St. Petersburg College 2012 — 2015
Associate of Arts and Sciences (AAS)
Booker T. Washington High School 2006 — 2010
High School Diploma
Market Force Information December 2014 - Present
Market Force Information November 2013 - November 2014
Market Force Information July 2012 - October 2013
Modern Earth Web Design November 2010 - May 2012
idc communications April 2010 - November 2010
24-7 Intouch February 2010 - April 2010
Advance Electronics April 2007 - February 2010
The Source by Circuit City October 2006 - April 2007
Hudson's Bay Company July 2002 - January 2007
Skills
Marketing Strategy, Digital Marketing, CRM, Customer Experience..., Customer Service, Sales, Account Management, Social Media, Social Media Marketing, B2B, New Business Development, Direct Sales, Strategic Planning, Customer Retention, Negotiation, Sales Process, Retail Sales, B2B2C, Customer Engagement, Customer Support, Customer Success, Customer Satisfaction, Market Research, Leadership, Management, E-commerce, Advertising, Marketing, Telecommunications, Salesforce.com, Customer Experience, Lead Generation, Time Management
Education
The University of Winnipeg 2003 — 2008
Bachelor of Business Administration (BBA)
24-7 Intouch August 2015 - Present
24-7 Intouch June 2014 - Present
Jimmy Jazz June 2013 - July 2014
Skechers September 2009 - June 2013
Things Remembered July 2012 - April 2013
Skills
Sales, Retail, Training, Customer Service, Store Management, Hiring, Management, Interviews, Visual Merchandising, Merchandising
Education
University of South Florida 2010 — 2014
Bachelor's degree, Criminology
24-7 Intouch July 2013 - Present
Angus3Photography May 2013 - Present
Maniacal Writings January 2013 - Present
King's River Life Magazine September 2013 - October 2014
Pacific Convenience & Fuels December 2012 - July 2013
University of Northern Colorado January 2006 - May 2010
Skills
Time Management, Customer Service, Sales, Analysis, Technical Support, Invoicing, Accounting, B2B, Mac, Microsoft Office, Data Entry, Microsoft Word, Microsoft Excel, Leadership, Data Coding, Apple, Microsoft, Windows, OS X, iOS, Social Networking, BPO, Phone Support, Chat Support, Instant Message Support, E-mail Support, Website Design, Website Maintenance, Social Media, Marketing, Microsoft PowerPoint, Joomla, iMacros, Creative writing, Editing, TV Reviews, Film Reviews, Movie Reviews, Tumblr, Twitter, Facebook, Call Centers, PowerPoint, Training, Customer Satisfaction, Team Building, Real Time Analysis, Statistical Data..., Fencing
Education
University of Northern Colorado 2005 — 2010
Bachelor of Science (B.S.), Environmental Science
Arvada High School 2001 — 2005
24-7 Intouch June 2014 - Present
Douglas, Knight & Associates, Inc May 2012 - June 2014
Protocol Global Solutions/NCO November 2007 - May 2012
Protocol Global Solutions November 2007 - May 2012
Protocol Global Solutions November 2007 - May 2012
Skills
Call Center Managment, Training, Quality Management, Quality Assurance, Project Management, Quality System, Team Building, Operations Management, Team Leadership, Coaching, Customer Service, Team Management, Management, Performance Management, Organizational..., Leadership Development, Microsoft Excel, Call Centers, Strategic Planning, Customer Satisfaction, Business Process..., Analysis, Vendor Management, Process Improvement, Leadership, CRM, Account Management, Sales, Customer Retention
Education
State College of Florida-Manatee-Sarasota 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Baylor Scott & White Health March 2015 - Present
Sheraton Dallas Hotel October 2013 - March 2015
24-7 Intouch January 2013 - August 2013
Western Pines Apartments May 2012 - October 2012
West Corporation September 2011 - April 2012
Skills
Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Organization Skills, Strategic Communications, Cash Handling
Education
Penn Foster 2008 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates, 3.6
North West Geomatics / Valtus, part of Hexagon October 2007 - Present
Herbalife May 2006 - June 2007
SMART Technologies June 2005 - April 2006
SMART Technologies September 2002 - April 2006
24-7 Intouch January 2001 - June 2002
Skills
Strategic Partnerships, Business Development, Product Marketing, Leadership, Channel Partners, Management, Account Management, Project Management, Program Management, Strategic Planning, Cross-functional Team..., Team Building, Analysis, SaaS, Strategy, Marketing, Business Analysis, Team Leadership
Education
Seneca College of Applied Arts and Technology 1991 — 1992
Associate's degree, Travel and Tourism, 3.7 GPA
Sprint by Verity Wireless March 2015 - Present
Aura Media Productions April 2013 - Present
24-7 Intouch June 2014 - February 2015
DC Shorts March 2013 - March 2014
Skills
Retail Category..., Visual Merchandising, Retail Sales, Customer Service, Microsoft Office, Communication Skills, Organized Multi-tasker, Fashion, Film, Independent Film, Film Festivals, Production Assistance, Apparel, Receptionist Duties, Study Abroad Programs, Training, Leadership, Writing, Sales, Communication, CRM, Photoshop, Social Media, Social Networking, Long-term Customer..., Social Media Marketing, Marketing, Facebook, Marketing Strategy
Education
Northern Virginia Community College
Associate's of Science (A.S.), Social Sciences
24-7 Intouch July 2015 - Present
24-7 Intouch May 2015 - July 2015
24-7 Intouch March 2015 - May 2015
24-7 Intouch January 2015 - March 2015
24-7 Intouch August 2014 - January 2015
24-7 Intouch May 2014 - August 2014
DSST Public Schools September 2013 - May 2014
Brainfuse August 2013 - May 2014
Skills
Strategic Planning, Customer Service, Call Centers, Public Speaking, Classroom Management, Curriculum Development, Research, Lesson Planning, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word
Education
University of Colorado Denver 2011 — 2013
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Colorado Denver
24-7 Intouch March 2015 - Present
Jewish Family Service of Colorado October 2013 - March 2015
Ecumenical Refugee and Immigration August 2009 - May 2013
Skills
Marketing, Public Relations, Recruiting, Social Networking, Employee Relations, Talent Acquisition, Training, Event Planning, Market Research, Leadership, Public Speaking, Customer Service, Strategic Planning, Research, Social Media Marketing, Staff Development, Social Media, Business Development, Marketing Strategy, Marketing Communications
Education
University of Colorado Denver 2007 — 2009
Master of Business Administration (M.B.A.)
University of Tampa - John H. Sykes College of Business 2002 — 2006
Bachelors of Science, Marketing, Sociology
24-7 Intouch March 2014 - Present
Giant Eagle, Inc. August 2011 - April 2012
Pittsburgh Technical Institute February 2011 - July 2011
Bath & Body Works July 2010 - July 2011
Skills
Microsoft Office, Photoshop, Illustrator, InDesign, Social Media, PowerPoint, Microsoft Word, Adobe Creative Suite, Public Speaking, Customer Service, Technical Support, Graphic Design, Social Media Marketing, Mac, Event Planning, Marketing
Education
Southern New Hampshire University 2013 — 2016
Bachelor's Degree, Graphic Design
Pittsburgh Technical Institute 2010 — 2012
24-7 Intouch 2015 - Present
Village Inn October 2014 - February 2015
Mannikin frites May 2014 - September 2014
Subway April 2013 - April 2014
Garbanzo Mediterranean Grill November 2012 - March 2013
Labor Ready February 2007 - June 2007
denny's restaurant August 2005 - January 2006
Skills
Microsoft Word, Microsoft Excel, Computer Hardware, PowerPoint, Windows, Teamwork
Education
Red Rocks Community College 2011 — 2012
History
kaplan college 2010 — 2011
Grande Communications Networks LLC April 2015 - Present
AT&T December 2014 - March 2015
24-7 Intouch April 2014 - July 2014
Outreach Communications June 2012 - February 2014
Arby's Restaurant Group, Inc. January 2010 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Training, Windows, Outlook, Process Improvement, Research, Leadership, English, Java, Team Building, Account Management, Customer Retention, Customer Experience, Customer Satisfaction, Customer Service, Call Centers, Technical Support, Team Leadership, Invoicing, Customer Relations, Data Entry, Software Documentation, Telephone Skills, Avaya Technologies, Access, Teamwork, Troubleshooting, Citrix, Negotiation, Strategic Planning, Problem Solving, Contract Negotiation, Time Management, Budgets, Administrative..., Customer Support, Mobile Devices, Social Media, Analysis, Solution Selling, VoIP, Communication, Administration
Education
Tarrant County College 2009 — 2011
Completed basic courses, Basic Curriculum
Lamar High School 2006 — 2009
Diploma, Basic Study Criteria
Naylor, LLC July 2014 - Present
24-7 Intouch April 2010 - March 2011
Assistant Manager September 2009 - April 2010
Skills
Interviews, Onboarding, Recruiting, Talent Acquisition, Talent Management, Cold Calling, Employee Relations, Applicant Tracking..., Training, Human Resources, College Recruiting, Performance Management, Employee Engagement, HRIS, Employee Training
Education
The University of Winnipeg 2007 — 2010
Human Resources and Management, Human Resources Management/Personnel Administration, General
The University of Winnipeg
Human Resources Management/Personnel Administration, General
Actively Seeking July 2015 - Present
ProWearGear.com Inc. May 2015 - August 2015
24-7 Intouch October 2014 - May 2015
Fit For Life February 2014 - July 2014
Tata Consultancy Services April 2013 - August 2013
Skills
Microsoft Office, Research, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Social Media, Teamwork, Strategic Planning, HTML, Windows, Java
Education
Red River College 2014 — 2015
International Business, Business baby business
Red River College 2014 — 2014
CCNA, Computer Systems Networking and Telecommunications
R.P.T.P 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Science
Papa Murphys Take n Bake March 2015 - Present
7-Eleven June 2014 - Present
24-7 Intouch June 2013 - February 2014
US Forest Service April 2013 - July 2013
Abercrombie & Fitch December 2011 - January 2012
Dollar Tree Stores March 2008 - August 2011
Skills
Customer Service, Training, Team Leadership, Management, Customer Satisfaction, Inventory Management, Retail, Microsoft Excel, Teamwork, Cashiering, Microsoft Office, Team Building, Employee Training, Sales, Microsoft Word, Merchandising, Time Management, Supervisory Skills, Forecasting, PowerPoint, Inventory Control, Process Improvement
Education
Red Rocks Community College 2013 — 2017
Associate of Science (AS), Fire Science/Fire-fighting
Collbran Job Corps 2011 — 2012
Fire certified, windows ( xp, word, excel, PowerPoint, publisher) OSHA, NCCER, S-190 212., Facilities maintenance
Grand Mesa High School 2011 — 2012
GED, Diploma, High school
24-7 Intouch November 2012 - Present
Hastings Entertainment July 2009 - August 2012
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel
Education
University of North Texas 2006 — 2010
Bachelor of Arts, English Literature
Carroll High School 2002 — 2006
High School Diploma, English Language and Literature, General
Zillow Group August 2015 - Present
Cirque du Soleil June 2015 - July 2015
24-7 Intouch December 2013 - June 2015
Young Rembrandts Franchise February 2013 - 2014
Garb Inc May 2013 - October 2013
Multi Concept Hospitality January 2011 - October 2012
Sony Pictures Entertainment June 2012 - July 2012
Skills
Staff Supervision, Call Centers, Customer Satisfaction, Telecommunications, Customer Service, Client Issue Resolution, Network Troubleshooting, Technical Support, De-escalation, Production Support, Data Entry, Apparel, Technical Writing, Pre-production, Film Production, Visual Arts, Early Childhood..., Classroom Management, Art Education, Set Dressing, Visual Communication, Video Editing, Final Cut Pro, Performing Arts, Theatrical Production, Theatre, Wardrobe, Sewing, Costumes, Fabric Selection, Visual Styling, Costume Design, Garment Fitting, Mac OS, Photoshop, Windows, Field Marketing, Illustration, Creative Direction, Service Industries, Restaurant Marketing, Bartending, Food & Beverage
Education
The University of New Mexico 2007 — 2010
Bachelor of Arts (BA), Costume Design
Santa Fe Community College 2005 — 2007
Certificate, Fashion/Apparel Design
University of Manitoba September 2012 - April 2015
Government of Manitoba May 2014 - August 2014
24-7 Intouch July 2009 - August 2011
Food Systems Management April 2008 - July 2008
Skills
Databases, Actuarial Science, Statistics, Java, Statistical Modeling, Actuarial Exams, Variable Annuities, Customer Service, Russian, Hebrew, Computer Science, Stochastic Modeling, Mathematical Statistics, Stochastic Calculus, Financial Accounting, financial mathematics, Applied Statistical..., HTML, XHTML, HTML scripting, Microsoft Excel, Time Management, SQL, SAS, Pensions, Sales, Teamwork, Data Entry, Data Mining, Windows, Data Analysis, Risk Management, HTML Scripting
Education
University of Manitoba 2010 — 2015
Bachelor of Science (B.S.), Major: Actuarial Mathematics. Minor: Computer Science, Statistics and Mathematics
24-7 Intouch December 2014 - Present
24-7 Intouch April 2007 - December 2014
Convergys September 2004 - April 2007
Skills
Recruiting, Employee Relations, Performance Management, Onboarding, Human Resources, HRIS, HR Policies, Employee Engagement, Culture, Employment Legislation, Employee Benefits, Staff Retention, Compensation & Benefit, Coaching, New Hire Orientations, Succession Planning, Leadership, Employee Training, Organizational..., Job Descriptions, Call Centers, Benefits Administration, Hiring, Interviews, Deferred Compensation, Applicant Tracking..., Technical Recruiting, Talent Management, Talent Acquisition, Workforce Planning, Personnel Management, Conflict Resolution, Sourcing
Education
University of Manitoba 2011 — 2013
Certificate, Human Resources Management
Glenlawn
Sony Music Entertainment 2015 - Present
Self Employed January 2009 - Present
24-7 Intouch June 2014 - July 2015
Xerox August 2013 - April 2014
Forever 21 August 2012 - June 2013
Skills
Music Business..., Management, Supervisory Skills, Business Analytics, Marketing, Google Docs, Microsoft Office, Time Management, Promoters, Leadership, Interpersonal..., Client Relations, Analysis, Data Analysis, Team Building, Coaching, Leadership Development, Public Speaking, Customer Satisfaction, Team Leadership
Education
University of Colorado Denver 2012 — 2018
Bachelor of Arts (B.A.), Music Business, 3.8
Falcon High School 2008 — 2012
Diploma, 3.8
University of Colorado Colorado Springs 2010 — 2011
Pre-Collegiate, Business/Communications, 4.0
24-7 Intouch November 2014 - Present
Sykes August 2010 - October 2014
STD Amusements Inc. June 2006 - July 2010
Education
National Park Community College 2007 — 2010
Business Administration and Management, General/ Criminal Justice
24-7 Intouch July 2013 - Present
Bolder Calls September 2008 - July 2013
Countrywide Bank July 2007 - September 2008
Televerde June 2006 - July 2007
Starr Services May 2005 - May 2006
RCI May 1998 - April 2005
The Church of Jesus Christ of Latter Day Saints January 1994 - January 1996
Skills
Competitive Analysis, Telemarketing, Time Management, Policy, Staff Development, Customer Satisfaction, Salesforce.com, Account Management, Workforce Management, New Business Development, Teamwork, Solution Selling, Contact Centers, Call Center Development, Operations Management, BPO, Customer Experience, Vendor Management, Accounting, Process Improvement, CRM, Call Center, Performance Management, Sales, Coaching, Customer Service, Sales Management, Team Building
Education
University of Phoenix 2004 — 2005
Ben Davis
University of Phoenix and I.U.P.U.I
Business Science
24-7 Intouch April 2015 - Present
Team Beachbody April 2014 - September 2015
Nautilus Hyosung America September 2012 - April 2015
Layered Technologies March 2012 - September 2012
Quest Medical Inc (Medical Device Manufacturing) July 2011 - April 2012
City of Bolingbrook September 2004 - May 2011
Bolingbrook Trojans August 2002 - December 2010
AIU Online March 2003 - September 2004
Skills
Employee Relations, Employee Benefits, Payroll, Workers Compensation, Union, Benefits, Benefits Administration, Insurance, HR Policies, FMLA, Onboarding, Orientation, Ceridian, Open Enrollment, Health Insurance, Grievances, New Hire Orientations, Temporary Staffing, Recruiting, Interviews, Human Resources, Management, Coaching, 401k, College Recruiting, Applicant Tracking..., Deferred Compensation, Personnel Management, Hiring, Time Management, Conflict Resolution, Job Fairs, Talent Management, Staff Development, Policy, Sourcing, Leadership, Job Descriptions, Training, Internet Recruiting, Temporary Placement, Team Leadership, Talent Acquisition, Team Building, Background Checks, Performance Management, Workforce Planning, HRIS, Career Development, Resume Writing
Education
Northern Michigan University 1997 — 2001
B.S., Speech Communications
Northern Michigan University
B.S, Speech Communications
Joliet Catholic Academy (High school)
24-7 Intouch May 2014 - April 2015
ThyssenKrupp June 2013 - January 2014
Nalco, An Ecolab Company September 2007 - November 2012
Village of Dolton/Daley's Dispatch Center October 2001 - November 2012
Nalco December 2005 - September 2007
Skills
Hands-on Training, Employee Training, Multi Tasking, Microsoft Office, Management, Executive Office..., SAP R/3, Concur, Dispatching, Dispute Resolution, Invoicing, Proficient Typing Skills, Experienced Speaker, Procedure Creation, Process Improvement, Long-term Customer..., Customer Service, Purchase Orders, Certificates Of..., Sales Order Processing, Administrative..., Human Resources, Budgets, Time Management, SAP, Leadership, Training, Team Building, Sales, Coaching
Education
Northern Illinois University 1995 — 2000
Bachelor of Science (B.S.), Biology/Biological Sciences, General
McKinsey & Company April 2015 - Present
24-7 Intouch April 2014 - February 2015
Rightsourcing a division of Comforce January 2012 - April 2014
Supplemental Health Care October 2009 - January 2012
Kelly Services 2008 - 2009
Skills
Recruiting, Resume Writing, Applicant Tracking..., Talent Acquisition, Management, Technical Recruiting, Temporary Staffing, Healthcare, Human Resources, Temporary Placement, Staffing Services, Payroll, Contract Recruitment, Employee Relations, Training, Interviews, Internet Recruiting
Education
The University of Kansas 2002 — 2006
BA, Communication Studies
Polo Park Wal-Mart May 2008 - Present
24-7 INtouch March 2009 - July 2009
Aksanti (Kigoma, Tanzania) May 2006 - April 2007
Education
Red River College 2009 — 2011
Business Administration, Financial Services
College Louis Riel 2007 — 2008
High School Diploma
24-7 Intouch June 2014 - Present
Ministry of Homeland and Security July 2012 - January 2015
Grupo la Semilla, S.A. February 2011 - July 2012
Transactel (Telus International) November 2009 - February 2011
Transactel August 2007 - November 2009
Transactel (Parago) April 2007 - August 2007
Skills
BPO, Outsourcing, Workforce Management, Call Center, Customer Experience, Performance Management, Offshoring, Process Improvement, Operations Management, Six Sigma, Key Performance..., Attrition, Vendor Management, Customer Service, Service Delivery, Call Centers
Education
Preston University. 2008 — 2010
BBA, Economics
Universidad Rafael Landívar 2001 — 2005
Economics
24-7 Intouch April 2012 - Present
Verizon Wireless 2012 - 2013
ManpowerGroup 2012 - 2012
AIMCO 2012 - 2012
Intellisource 2012 - 2012
24-7 Intouch 2012 - 2012
ULTIMATE STAFFING SERVICES INC. 2012 - 2012
AppleCare for iPhone August 2011 - November 2011
AAA Communications January 2008 - February 2011
Adecco Employment Services 2011 - 2011
Skills
Customer Service, Troubleshooting, Team Building, Coaching, Public Speaking, Project Management, Microsoft Office, Conflict Resolution, Social Media, Policy, Negotiation, Leadership Development, Non-profits, Marketing, Microsoft Word, Management, Public Relations, Research, Fundraising, Business Development, Account Management, Budgets, Call Centers, Change Management, Customer Satisfaction, Employee Relations, Event Planning, Event Management, Leadership, Human Resources, Nonprofits, Organizational..., Project Planning, Social Networking, Sales, Microsoft Excel, Outlook, Program Management, Recruiting, Strategic Planning, Team Leadership, Technical Support, Time Management, Training, Teamwork
Education
Sacramento City College 1983 — 1985
Sacramento Adventist Academy 1976 — 1983
Sacramento Union Academy 1976 — 1983
Nordstrom October 2014 - January 2015
MAC Cosmetics January 2014 - October 2014
Nordstrom November 2013 - October 2014
24-7 Intouch January 2013 - November 2013
Zeeba Salon and Day Spa May 2010 - May 2012
Beauty Brands July 2009 - October 2009
Skills
Customer Service, High Pressure..., Creative Solutions, Organization, Social Networking, Research, Time Management, Highly effective, Computer Proficiency, Customer Satisfaction, Microsoft Excel, LSAT, Cashiering, Cosmetics, Sales
Education
University of North Texas 2010 — 2016
Bachelor of Science (B.S.), Fashion Merchandising
Tarrant County College 2007 — 2010
Causey Demgen & Moore P.C. August 2015 - Present
GFR, LLC January 2015 - June 2015
IHS Global July 2011 - April 2014
24-7 Intouch 2014 - 2014
IHS Global, Inc. 2011 - 2014
tw telecom January 2010 - January 2011
Skills
Sales Tax, customer..., Accounting, Auditing, Customer Service, Sales Tax, Leadership, New Business Development, Sales, Tax Returns, Business Development, Microsoft Excel, Corporate Law
Education
University of Colorado Denver 1998 — 2000
Bachelor's degree, Accounting and Business/Management
University of Colorado at Denver 1998 — 2000
Bachelor's degree, Accounting and Business/Management
24-7 Intouch November 2011 - Present
Policia Nacional Civil, SISAP June 2010 - October 2011
Skills
Team Leadership, Project Management, Customer Service, Microsoft Excel, Strategic Planning, Telecommunications, Windows Server, Process Improvement, Windows, Budgets
Education
Universidad Galileo
ConneXion360 March 2015 - June 2015
24-7 Intouch February 2014 - February 2015
Torchmark Corporation 2013 - 2013
Integrated Alliance August 2011 - November 2012
Skills
Microsoft Office, Data Entry, Customer Service, Call Centers, Customer Satisfaction, Teamwork
Education
University of North Texas 2008 — 2012
Bachelor of Science (BS), Criminal Justice and Corrections
Universiy of North Texas 2008 — 2012
BS, Criminal Justice and Corrections
United Natural Foods April 2015 - July 2015
24-7 Intouch March 2014 - April 2015
5280 Insurance December 2010 - January 2014
West at Home June 2011 - May 2013
Alliance Settlement Services February 2004 - September 2007
US Property & Appraisal April 1998 - November 2003
Lenders Service 1996 - 1998
Skills
Social Media Marketing, Administrative Support, Fundraising, Network Marketing, Philanthropy, Community Service, Networking, Administrative..., Public Speaking, Marketing, Strategic Planning, Social Media, Coaching, Customer Service, Insurance, Non-profits, Marketing Strategy, Entrepreneurship, Event Management, Social Networking, Account Management, Risk Management, Microsoft Office, New Business Development, Team Building, Sales, Microsoft Excel, Management, Recruiting, Customer Satisfaction, Nonprofits, Small Business, Training, Leadership, Event Planning
Education
Point Park University 1991 — 1993
B.A., Legal Studies
Duff's Business Institute n/k/a Everest Institute 1990 — 1991
Associate of, Business
24-7 Intouch December 2014 - Present
Coach November 2012 - Present
University of North Texas August 2012 - May 2014
Glazer's Distributors July 2011 - August 2012
Classic Motor Cars August 2010 - May 2011
Lone Star Auto Auction April 2009 - August 2010
Skills
Automotive Detailer, Customer Service, Customer Satisfaction, Forklift Operator, Quick Thinker, Learning Quickly, Perseverance, Highly Dedicated, Highly detail oriented, Friendly Demeanor, Exceptionally well..., Teamwork, Great Motivator, Goal Oriented, Oral & Written..., Self-driven, Sales, Management, Creative Problem Solving, Time Management
Education
University of North Texas 2012 — 2013
Journalism, Strategic Communication
Texas Tech University 2006 — 2009
24-7 Intouch September 2015 - Present
24-7 Intouch September 2013 - Present
The Walt Disney Company January 2007 - September 2013
Countrywide Financial Corp. June 2004 - August 2006
Countrywide Financial Corporation May 2002 - June 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Management, Employee Training, Microsoft Word, Training, Teamwork, Data Entry, Social Media, Time Management, Human Resources, Customer Satisfaction, Call Centers, Accounting, Leadership
Education
University of Phoenix 2010 — 2013
Bachelor's Degree, Business Management / Human Resources Management
24-7 Intouch September 2015 - Present
Toronto Internet Exchange (TorIX) November 2012 - Present
Skills
Firewalls, VPN, Network Security, DNS, Network Design, Cisco Technologies, Virtualization, Routing, Security, BGP, System Administration, Networking, Load Balancing, Network Architecture, VoIP, Wireless, Cisco IOS, MPLS, Network Engineering, Switching, IPv6, Internetworking, IP Transit, Peering, Network Forensics, Netflow, Cisco UCS, Divestitures, Fiber Optics, Juniper, JUNOS, Chef
Education
Cisco 2009 — 2009
CQS-DCNISS, Datacenter Network Infrastructure Support Specialist
VMWare 2009 — 2009
VCP, VMWare Certified Professional
Cisco 2003 — 2003
CCNP, Routing, Switching, Remote Access
Cisco 2003 — 2003
CCIP, Advanced Routing, BGP, MPLS, QoS
Cisco 2002 — 2002
CCNA
University of Manitoba 1995 — 1998
24-7 Intouch August 2015 - Present
Skills
Medical Devices, Product Development, Microsoft Office, Customer Service, Project Management, Healthcare, Sales Management, Process Improvement, Cross-functional Team..., Microsoft Excel, Sales
Education
Texas A&M University-Kingsville 1983 — 1985
Electrical and Electronics Engineering
24-7 Intouch November 2014 - Present
University of North Texas May 2010 - April 2013
University of North Texas February 1997 - April 2010
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Public Speaking, Event Planning, Outlook, Microsoft Word
Education
University of North Texas 1994 — 1998
Bachelor of Arts (B.A.), Theatre/Theater
Tyler Junior College 1992 — 1994
Associate of Arts (A.A.), Theatre/Theater
24-7 Intouch December 2014 - Present
E-Care Contact Centers July 2012 - November 2014
McDiarmid Lumber November 2010 - July 2012
Ipsos April 2001 - November 2010
Skills
ADP Payroll, HRIS, Report Writing, Employee Relations, Employee Benefits, Benefits Administration, Human Resources, HR Policies, Data Analysis, Data Collection, Payroll, Microsoft Excel, Union
Education
Red River College 1986 — 1988
Business Administration
24-7 Intouch June 2014 - Present
CVS Caremark Corporation November 2013 - July 2014
MCCS December 2002 - August 2012
Gulf Coast Community Care October 2000 - August 2002
Key Point Health Services, Inc.C March 2000 - September 2000
Skills
Compounding, Retreiving Medication, Packaging, Word, Microsoft Office, Problem Solving, PowerPoint, Excel, Customer Service, Lotus Notes, Retail, Research, Customer Relations, Data Entry, Photography, Billing, Microsoft Excel, Microsoft Word, Event Planning, Outlook, Time Management, Supervisory Skills, Teamwork, Telephone Skills, Access, Spreadsheets, Training, Software Documentation, Employee Relations, Customer Satisfaction, Call Centers, Human Resources, Invoicing, Inventory Management
Education
Remington College 2003 — 2004
Diploma, Pharmacy Technician
Dundalk Community College 1998 — 1999
CDC, Psychology
Salisbury University 1995 — 1997
B/A, Psychology
HBO February 2012 - Present
Brown Brothers Harriman June 2011 - February 2012
CGI September 2007 - April 2011
24-7 INtouch 2001 - 2007
Skills
SDLC, Integration, Agile Methodologies, Business Analysis, Management, Oracle, Project Management, Requirements Analysis, Software Development, Software Project..., Vendor Management, Web Services
Education
York University - Schulich School of Business 2010 — 2010
University of Kerala 1991 — 1995
B. Tech, Mechanical Engineering
University of Toronto Mississauga
Comcast July 2014 - Present
ATBS January 2014 - June 2014
American Lung Association April 2013 - December 2013
24-7 Intouch October 2013 - November 2013
U.S. Department of Homeland Security, Transportation Security Administration October 2006 - October 2013
City and County of Denver May 2011 - June 2011
Boomtown Casino March 2005 - August 2005
Skills
Data Entry, Accounting, Account Management, Microsoft Excel, PeopleSoft, Salesforce.com, Cypress, ROI Optimization, Access, Account Reconciliation
Education
University of Colorado Denver 2007 — 2012
Accounting
Xavier University Preparatory
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Royal Bank of Canada December 2010 - Present
24-7 INtouch August 2010 - December 2010
Nintendo of Canada June 2010 - September 2010
Staples Business Depot October 2007 - September 2009
Staples Business Depot August 2005 - October 2007
Education
Red River College 2009 — 2010
Commerce/Industry Sales and Marketing
Red River College 2003 — 2005
Business Administration
Northern Parcel April 2011 - August 2011
24-7 INtouch July 2010 - May 2011
AIESEC Manitoba at AIESEC Canada, Inc. January 2010 - March 2011
Asia City, Asian Bistro & Express March 2007 - July 2010
Laura Secord January 2007 - August 2008
Skills
Photoshop, InDesign, Teamwork, Graphic Design, Illustrator, Dreamweaver, Marketing, Illustration, HTML, HTML 5, SEO, Microsoft Office, CSS, Salesforce, SPSS, Large Format Printing
Education
Art Institute of Vancouver 2011 — 2013
Graphic Design & Foundation for Design Diploma, Graphic Design
University of Manitoba 2006 — 2010
B.Comm. (Hons.), Marketing and International Business, 3.2. GPA
PODS March 2015 - Present
24-7 Intouch February 2014 - February 2015
Build-A-Bear Workshop November 2011 - February 2014
Amscot Tax Services January 2009 - April 2011
Skills
Microsoft Excel, Inventory Control, Visual Merchandising, Inventory Management, PowerPoint, Retail, Time Management, Microsoft Office, Customer Service, Merchandising, Microsoft Word, Customer Satisfaction, Leadership, Team Building
Education
St. Petersburg College 2013 — 2016
24-7 Intouch January 2015 - Present
Frontier Supply Chain Solutions Inc. January 2014 - November 2014
GUESS?, Inc. October 2013 - December 2013
La Bamba Café & Lounge June 2012 - August 2012
Red River College March 2011 - September 2011
Self-employed Spanish Tutor February 2010 - April 2010
University of Winnipeg September 2005 - April 2006
Apartments for rent September 1995 - July 2002
Skills
Time Management, Customer Service, Microsoft Word, PowerPoint, Administrative..., Social Networking, Communication Skills, Interpreting, Interpersonal..., Creative Problem Solving, Pay Close Attention to..., Kaizen, Cross Functional Team..., Microsoft Excel, Access, Conflict Resolution, Strategic Partnerships, Language Teaching, Customs Brokerage
Education
Red River College 2011 — 2013
Busness Administration, Business Administration and Management, General
Canadian Customs Brokers Society 2015 — 2016
Introduction to Canadian Customs & Border Procedures, Traffic, Customs, and Transportation Clerk/Technician
Accelerated Data Systems February 2015 - Present
FEMA February 2014 - February 2015
24-7 Intouch August 2013 - February 2014
Tepa, LLC June 2010 - January 2013
US Army June 2002 - June 2010
Skills
Cross Functional Team..., Project M, Program Management, Staff Development, Systems Engineering, Operations Management, Program Budgeting, Risk Management, Risk Assessment, Sustainability..., Sustainable Business, Sustainability, Supply Chain Management, Logistics, Training, Defense, Army, Project Planning, Construction, Management, Team Building, Leadership, Contract Management, Military, Project Management, Strategic Planning, Team Leadership, Strategy, Process Improvement, Operational Planning, Leadership Development, Security Clearance
Education
University of Denver - Daniels College of Business 2013 — 2014
Master of Business Administration (MBA)
University of Missouri-Rolla 2006 — 2007
Masters of Science, Engineering Management
United States Military Academy 1998 — 2002
Bachelors of Science, Systems Engineering
Junction City Highschool
24-7 Intouch September 2014 - September 2015
Manitoba Hydro April 2013 - August 2013
Winmax ERP Consultant Company April 2006 - June 2010
Winners Products Engineering Ltd. September 2002 - April 2006
Skills
JavaScript, Java, XML, Ruby on Rails, SharePoint, ERP, PHP, PowerBuilder, Mobile Applications, CSS, Oracle E-Business Suite, SQL Server, eForms, Visual C#, InfoPath Forms, ASP.NET, Oracle Forms, Oracle Reports, Web Development, Android Development, PhoneGap, WordPress, Microsoft SQL Server
Education
Red River College 2011 — 2013
diploma, BIT (Business Information Technology) Application Developer Stream, diploma
Zhanjiang Normal University 1999 — 2002
Diploma, Computer Science
Firstsource Solutions Limited March 2015 - Present
CGI June 2013 - October 2013
24-7 Intouch February 2012 - June 2013
Xerox July 2009 - November 2011
WOW! Internet, Cable & Phone July 2004 - April 2009
Skills
Call Center, Process Improvement, Vendor Management, Change Management, Workforce Management, Quality Assurance, BPO, Customer Experience, Training Delivery, Project Management, Human Resources, Metrics, Contact Centers, Customer Service, Performance Management, Call Centers, Training, Team Leadership, Technical Support, Leadership, Management, Coaching, Program Management, Customer Satisfaction, Data Analysis, Strategy, CRM, Operations Management, Analysis, Outsourcing, Team Building, Team Management, Telecommunications, Avaya, Customer Retention, Recruiting, Troubleshooting
Education
Pikes Peak Community College 2006 — 2007
Business Administraion/Finance
24-7 Intouch March 2015 - Present
24-7 Intouch December 2014 - March 2015
Flatirons Solutions 2013 - 2014
Groupon 2012 - 2012
Full-Time Student, Undergraduate & MBA 2008 - 2011
Farmers Insurance Group of Companies 2007 - 2009
Bank of America (Countrywide Financial) 2002 - 2007
Aames 1999 - 2003
Education
Texas A&M University 2011 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.9 out of 4.0
Northern Arizona University, College of Business Administration 2008 — 2010
Bachelor of Science in Business Administration, Business Management, 3.71 out of 4.0
24-7 Intouch 2011 - 2011
Skills
Microsoft Office, PowerPoint
Education
The University of Winnipeg 2010 — 2014
DKJP Holdings Ltd. November 2011 - Present
ESI Inc. 2011 - 2011
24-7 Intouch 2006 - 2006
Education
University of Manitoba 2006 — 2011
Business Management/Economics
Lodge Casino At Black Hawk August 2014 - Present
24-7 Intouch January 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, English, Teamwork, Photoshop, Leadership, Research, Management
Education
Red Rocks Community College 2011 — 2013
ATBS January 2014 - June 2014
American Lung Association April 2013 - December 2013
24-7 Intouch October 2013 - November 2013
Denver Department of Human & Social Services May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Office, Outlook, Cypress, Salesforce.com, PowerPoint, Tax Preparation, Research, Calculations, Data Analysis, Leadership, Public Speaking, Program Management, Policy, Leadership Development, Call Centers, Customer Service, Customer Retention, Account Reconciliation, Bank Reconciliation, Navigation, Quick Thinker
Education
University of Colorado Denver 2007 — 2014
Accounting
Verizon December 2014 - Present
24-7 Intouch 2014 - November 2014
Feld Entertainment 2012 - May 2014
Palladium St. Petersburg College January 2011 - May 2012
GameStop May 2009 - May 2012
Skills
Customer Service, Cashiering, Retail, Retail Sales, Store Management, Inventory Management, Merchandising, Visual Merchandising, Social Media, Microsoft Office
Education
St. Petersburg College 2007 — 2012
Associate of Science (A.S.), Music Industry Recording Arts, Production and Live Sound
24-7 Intouch September 2015 - Present
Jacob Law Group, PLLC 2012 - 2013
RuffaloCODY September 2009 - May 2011
Skills
Microsoft Word, Microsoft Excel, Accurint, Fundraising, Community Outreach, Customer Service, Public Speaking
Education
University of Mississippi 2008 — 2012
Bachelor's degree, Kinesiology and Exercise Science
24-7 Intouch January 2015 - Present
Target December 2014 - Present
Home Depot/Your Other Warehouse October 2013 - November 2014
THE TEMPORARY SERVICE (CH2MHILL) March 2013 - October 2013
US Air Force Reserve July 2008 - December 2012
United States Air Force Reserve June 1995 - July 2008
Skills
Military, HRIS, Benefits Administration, Employee Relations, HR Policies, Employee Benefits, Organizational..., Interviews, EEO, Payroll, Temporary Placement, Customer Service, FMLA, Human Resources, Team Building, Workforce Planning, Microsoft Office, Leadership, Management, Training, Sales, Leadership Development, Microsoft Excel, Performance Management, Microsoft Word, Strategic Planning
Education
Park University 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Human Resource Management
Apple May 2015 - Present
Apple November 2014 - Present
24-7 Intouch May 2012 - February 2014
24-7 Intouch December 2011 - May 2012
24-7 Intouch September 2011 - December 2011
Skills
Customer Service, BPO, Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Workforce Management, Outsourcing, Customer Retention, Inbound Marketing, Performance Management, Technical Support, Team Management
Education
Southeast Community College
Vision Care Specialists July 2014 - Present
24-7 Intouch April 2014 - Present
La Petite Academy September 2011 - April 2014
Payless ShoeSource January 2011 - September 2011
Skills
Customer Service, Organization, Teamwork, Computer Proficiency, Microsoft Office
Education
Red Rocks Community College 2009 — 2011
The Tilted Kilt May 2014 - Present
24-7 Intouch 2013 - 2013
Silver Dollar City Attractions June 2011 - September 2011
Skills
Highly personable, Customer Oriented, Learning Quickly, Problem Solving, Private Investigations, Culture Change, Corporate Security, Labview, Sony Vegas, Audacity, Executive Protection, Persuasion, Guest Service Management, Ergonomics, Concerts, Woodworking, GIMP
Education
Northeastern State University 1997 — 1997
Psychology
Miami High School 1987 — 1987
Diploma, General Education
All My Sons Moving And Storage September 2013 - Present
24-7 Intouch January 2013 - September 2013
PANDA EXPRESS January 2012 - January 2013
Taco Bueno January 2010 - January 2011
Life Church January 2007 - January 2008
Skills
Call Centers, Customer Service, Childcare, Restaurants, Teaching
Education
University of Central Oklahoma
B.A, Nursing
24-7 Intouch 2015 - Present
Access Healthcare LLC June 2012 - February 2015
Hui Malama Ola Na Oiwi March 2010 - February 2012
Macy's October 2010 - January 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Office 2007, Fax, Filing, Multi Tasking, Multimedia, Multi-line Phone, Priority Management, Time Management, Data Entry, Customer Service, Hospitals, Telephone Skills, Healthcare Management, PowerPoint, Training, Coaching, Management
Education
Orlando Tech 2004 — 2005
Health Unit Coordination and Monitor Tech, Health/Health Care Administration/Management
University High School 1994 — 1997
24-7 Intouch June 2015 - Present
Skills
Programming, Software Development
Education
University of South Florida 2013 — 2017
Computer Science, Junior
St. Petersburg College 2011 — 2013
Early College Program
24-7 Intouch January 2014 - Present
Elitch Gardens Amusement April 2013 - November 2013
Connections May 2012 - November 2013
Skills
Computer Proficiency, Computer Repair, Customer Service, Automotive Repair, Interpersonal Skills
Education
Pickens Technical College 2012 — 2013
A+ and Net+ Certifications, A
Smoky Hill High School 2007 — 2011
High School, 3.0