Advanced Patient Advocacy
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Advanced Patient Advocacy Employees
Advanced Patient Advocacy March 2015 - Present
The Alchemist/Sylvain Labs September 2011 - 2012
The Alchemist September 2011 - 2012
The Bleacher Report December 2010 - 2012
The Business Insider 2011 - 2011
Kohl's Department Stores July 2008 - November 2010
The New Hampshire January 2010 - May 2010
Sketched Out Comedy Troupe February 2007 - May 2010
Skills
Writing, Photoshop, Nasty Change-up, Blogging, Advertising, Facebook, Journalism, Music, Social Media, Sports Writing, Publications
Education
University of New Hampshire 2006 — 2010
Bachelor of Arts, Communication, Sociology
University of New Hampshire 2006 — 2010
Bachelor of Arts, Communication
Advanced Patient Advocacy August 2014 - July 2015
One Medical Group August 2012 - June 2014
Free Clinic of Our Towns January 2008 - May 2011
Society for Neuroscience National Conference November 2008 - November 2008
Dr. Barbara Lom, Davidson College May 2008 - August 2008
Skills
Public Speaking, PowerPoint, Microsoft Office, Research, Data Analysis
Education
Edward Via College of Osteopathic Medicine 2015 — 2019
Doctor of Osteopathy, Osteopathic Medicine/Osteopathy
George Mason University 2011 — 2012
Graduate Certificate, Advanced Biomedical Sciences
Davidson College 2007 — 2011
Music, Pre-Medicine
George Mason University
Davidson College
B.A, Music; Pre-Medical
Advanced Patient Advocacy August 2001 - Present
Skills
Healthcare, Medicaid, Healthcare Management, Training, Medicare, HIPAA, Hospitals, Healthcare Industry, Healthcare Consulting, Revenue Cycle, Managed Care, Process Improvement, Strategic Planning, Team Building, Medical Billing, Quality Improvement, Customer Service, Nonprofits
Education
University of Baltimore School of Law 1993 — 1996
JD, Law
Western Carolina University 1986 — 1990
BS, Chemistry
Self employee, Insurance Agent November 2013 - Present
Denver Health December 2011 - February 2013
Advanced Patient Advocacy February 2008 - December 2011
HCA July 2004 - December 2007
IHMS July 2001 - July 2004
ECCOSS February 2000 - May 2000
Family start Head Start Montessori February 1997 - January 2000
Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., BLS, HIPAA, Life Insurance, Health Insurance, Medicare Advantage, Medicare Part D, Medicare Prescription..., Insurance, Managed Care, Revenue Cycle
Education
Regis University 2012 — 2016
Bachelor of Business Administration (BBA)
Heritage College-Denver 2000 — 2002
Associates, Information Technology
Montessori Casa International 1995 — 2001
Associate's degree
Advanced Patient Advocacy April 2015 - Present
AAHAM - Texas Bluebonnet Chapter January 2014 - Present
MDS (Medical Data Systems, Inc) May 2012 - July 2014
Parallon Business Performance Group August 2002 - March 2012
University of Phoenix March 2004 - July 2005
HCA - San Antonio Shared Services Center May 2001 - November 2002
Baptist Heathcare (San Antonio) October 1997 - May 2001
Methodist Healthcare System/HCA San Antonio Division January 1995 - April 1997
University Health System October 1989 - December 1994
Skills
Revenue Cycle, Healthcare Management, Healthcare, Hospitals, Process Improvement, Leadership Development, Coaching, HIPAA, Public Speaking, Team Building, Staff Development, Mentoring, PowerPoint, EMR, Healthcare Information..., Managed Care, Healthcare Consulting, Healthcare Industry, Training, Medicare, Leadership, Meditech, EHR, Medical Billing, Physicians, Practice Management, Revenue Cycle Management, Health Information..., Medical Coding, Epic Systems, Physician Relations, Educational Leadership
Education
The University of Texas at San Antonio 1991 — 1995
Masters, Public Administration - Public Health
Texas State University-San Marcos 1983 — 1988
Bachelors, Health Care Administration
HRG - Healthcare Resource Group February 2015 - August 2015
Advanced Patient Advocacy April 2013 - November 2014
Healthcare Financial Management Association (HFMA) 2009 - 2014
Healthcare Financial Management Association (HFMA) 2009 - 2014
Healthcare Financial Management Association (HFMA) 2009 - 2014
CBCS National April 2011 - April 2013
R-C Healthcare Management July 2009 - April 2011
Integra Telecom 2008 - 2009
FCm Travel Solutions 2007 - 2008
Teletrac 2004 - 2007
Skills
Salesforce.com, CRM, Business Development, New Business Development, Sales Process, Selling, B2B, Sales, Cold Calling, Leadership, Competitive Analysis, Sales Operations, Account Management, Revenue Cycle, Key Account Management, Hospitals, Revenue Cycle Management, Customer Satisfaction, SaaS, Budgets, Contract Negotiation, Strategy, Coaching, Executive Management, Direct Sales, Healthcare, Business Planning, Business Strategy, Team Building, Insurance, Process Improvement, Strategic Planning, Program Management
Education
San Diego State University-California State University
BS, Social Science
Yuma High School
Yuma High School
Northeast Dermatology Associates November 2014 - Present
Advanced Patient Advocacy June 2014 - November 2014
EMD Serono, Inc. September 2013 - May 2014
Skills
Research, Microsoft Office, Public Speaking, Musical Theatre, Acting, Team Leadership, Singing, Customer Service, Event Planning, Time Management, Healthcare, PowerPoint, Community Outreach, Microsoft Excel
Education
University of New Hampshire 2009 — 2013
Bachelor of Science (BS), Biomedical Science: Medical Microbiology
State of Virginia May 2014 - May 2015
GENEX Services, Inc. 2011 - 2014
Advanced Patient Advocacy 2005 - 2010
Skills
English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation, Social Security..., Data Entry, Microsoft Word, Legal Research, Administration, Policy, Case Management
Education
Kaplan University
Post Bach, Paralegal studies
Longwood University
Bachelor's degree, Business Administration and Management, General
HFMA Florida Chapter May 2014 - Present
HFMA Region V Dixie Conference Planning Committee January 2014 - Present
Advanced Patient Advocacy September 2011 - Present
Women's Leadership Summit 2013 - 2014
HFMA Florida Chapter May 2011 - May 2013
Skills
Leadership, Healthcare, Hospitals, Program Management, Medicaid, Integrated Marketing, Revenue Cycle, Managed Care, Healthcare Management, Revenue Cycle Management, Workers Compensation, HIPAA, Strategic Planning, Process Improvement, Team Building, Business Development, Physicians, Customer Service, Healthcare Industry, Employee Benefits, Healthcare Information..., Practice Management, EMR, Training, Fundraising, Leadership Development, Healthcare Consulting, Event Planning, Management, Operations Management, Start-ups, Physician Relations, Account Management, Marketing, EHR, Negotiation
Education
University of Central Florida 2001 — 2006
Bachelors of Science, Marketing
Melmark New England September 2014 - Present
LifeShare April 2013 - September 2014
Lowe's Home Improvement July 2012 - June 2014
Work Opportunities Unlimited January 2013 - March 2013
Surpass, LLC July 2012 - January 2013
Medicus Healthcare Solutions May 2012 - June 2012
The Home Depot July 2010 - June 2012
CCSI, Inc. November 2011 - April 2012
Advanced Patient Advocacy July 2011 - October 2011
TD April 2011 - July 2011
Skills
Customer Service, Recruiting, Sales, Phone Etiquette, Cold Calling, Temporary Staffing, Teaching, Call Center, Customer Satisfaction, Microsoft Excel, Team Leadership, Microsoft Office, Call Centers, PowerPoint, Team Building, Microsoft Word, Employee Benefits, Workshop Facilitation, Fax, Office Administration, Time Management, Outlook, Facebook, Team-oriented, Leadership, Training, Data Entry, Management
Education
University of New Hampshire 2008 — 2009
Master's of Teaching, Secondary English
University of New Hampshire 2004 — 2008
Bachelor of Arts (B.A.), English Teaching
UHS May 2015 - July 2015
Project T.E.A.C.H. 2013 - 2014
Advanced Patient Advocacy 2012 - 2012
Murphy and McGonigle Law Firm 2011 - 2012
College of William and Mary 2011 - 2011
University of Georgia 2009 - 2010
Hispanic Scholarship Fund 2008 - 2010
Self-employed Private Tutor 2008 - 2010
Skills
Community Outreach, Spanish, Public Health, Program Development, Research, Nonprofits, Visual Basic, Public Speaking, Data Analysis, Software Documentation, Microsoft Excel, Leadership, Program Management, Visio, Policy Analysis, Healthcare Management, Entrepreneurship, Healthcare Industry, Healthcare Compliance, Analytics, Relationship Management, Awesomeness, Healthcare Consulting, Healthcare
Education
The College of William and Mary - The Mason School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
The University of Georgia 2006 — 2010
Bachelor of Arts (B.A.), International Relations and Affairs and French (Dual Degree)
Martin's Point Health Care October 2014 - Present
University of Maine System August 2013 - Present
Accretive Health July 2012 - October 2014
Advanced Patient Advocacy October 2008 - July 2012
Skills
Hospitals, Operations Management, At-risk Populations, Nonprofits, Project Management, Volunteer Management, Health, Research, Grant Writing, Data Analysis, Community Outreach, Problem Solving, Revenue Cycle Management, Team Leadership, Microsoft Office, Public Speaking, Writing, Teaching, Strategic Planning, Public Health, Customer Service, Healthcare Management, Employee Training
Education
University of Southern Maine 2012 — 2015
MBA-MPH: Health Management
University of Southern Maine 2011 — 2012
Certificate of Graduate Study, Nonprofit Management
Boston University 2004 — 2008
Bachelor of Arts, Independent; Cultural Anthropology and Epidemiology
Recondo Technology October 2014 - Present
Recondo Technology February 2013 - Present
Virginia-Washington DC HFMA June 2015 - Present
VA AAHAM June 2009 - Present
VA-DC HFMA Chapter May 2013 - May 2014
VA/DC HFMA February 2010 - May 2013
Advanced Patient Advocacy August 2007 - February 2013
CyMed (now Spi) October 2003 - May 2007
Total eMed (now Spheris) August 2001 - September 2002
Capital Recovery Services May 1999 - August 2001
Skills
Healthcare, Hospitals, Team Building, Healthcare Management, Leadership, Healthcare Information..., Revenue Cycle, Medicaid, Business Development, HIPAA, Healthcare Consulting, Revenue Cycle Management, Process Improvement, Insurance, EHR, Customer Service, EMR, Medical Billing, Sales, Management, Data Analysis, Operations Management, Leadership Development, Healthcare Industry, Public Speaking, Negotiation, Project Planning, New Business Development, Account Management, Contract Negotiation, Healthcare Reimbursement, Managed Care, Strategic Planning, Program Management, Medicare, Physicians, Practice Management, Provider Relations, Performance Improvement, Technology
Education
Mary Baldwin College 1984 — 1988
Bachelor of Science, Communications/Marketing
Hampton High School
Jefferson Center for Mental Health February 2014 - Present
University of Colorado Addiction Research & Treatment Services August 2013 - February 2014
Denver Women's Correctional Facility September 2012 - May 2013
Jefferson County Jail January 2012 - March 2013
Stout Street Clinic October 2011 - May 2012
Advanced Patient Advocacy November 2009 - August 2011
Disability Benefits, LLC December 2008 - June 2009
Boulder County Juvenile Assessment Center December 2007 - May 2008
Skills
Homelessness, Mental Health Treatment, Correctional, Psychotherapy, Clinical Psychology, Prisons, Case Management Services, Mental Health Counseling, Therapeutic Crisis..., Forensic Psychology, Juvenile Justice, Case Managment, Social Services, Group Therapy, Mental Health, Motivational..., CBT, Interventions, Psychology, Anger Management, Treatment, Adolescents, Crisis Intervention, Dual Diagnosis, DBT, Psychological Assessment, Behavioral Health, Adolescent Therapy, Therapists, Counseling Psychology
Education
University of Denver 2011 — 2013
Master's degree, Forensic Psychology
University of Colorado 2004 — 2008
Bachelor of Arts (BA), Psychology and Sociology
Advanced Patient Advocacy July 2007 - Present
Skills
Organizational..., Healthcare, Medicaid, Management, Non-profits, Nonprofits, Coaching, Employee Benefits, Process Improvement, Team Building, Training
Education
University of Mary Washington 2002 — 2004
M.Ed., Education - Art
University of Mary Washington 1994 — 1998
B.S., Psychology, Studio Art
Advanced Patient Advocacy November 2013 - Present
Advanced Patient Advocacy August 2007 - October 2013
HRAI Coding Specialists, LLC March 2003 - February 2007
Healthcare Regulatory Advisors, Inc. March 2003 - June 2006
The Reciprocal Group 1997 - March 2003
The Reciprocal Group 1995 - 1997
The Reciprocal Group 1992 - 1995
The Reciprocal Group 1991 - 1992
Skills
Hospitals, Healthcare, Management, Medicaid, Healthcare Management, Revenue Cycle, Strategic Planning, Managed Care, Account Management, Healthcare Information..., Medicare, HIPAA, New Business Development, Sales, Process Improvement
Education
Averett University 1997 — 2003
Bachelor's Degree, Business Administration, Magna Cum Laude
James Madison University 1989 — 1990
Advanced Patient Advocacy January 2015 - Present
Capital One 2012 - 2014
Capital One 2012 - 2012
Capital One 2010 - 2012
Capital One 2002 - 2010
Capital One 2000 - 2002
Capital One 1999 - 2000
Cendant 1997 - 1999
Parma Community General Hospital 1995 - 1997
Children's Hospital of Pittsburgh 1990 - 1995
Skills
Credit Cards, Financial Analysis, Cards, Contract Negotiation, Debit Cards, Partner Relationship..., Process Management, Analysis, Finance, Financial Services, Partner Management, Payments, Management, Process Improvement, Risk Management, Vendor Management, Credit, Portfolio Management, Leadership, Strategy, Analytics, Business Analysis, Banking, Program Management, Cross-functional Team...
Education
Robert Morris University
Bachelors, Accounting
The University of Akron
MBA, Business
Professional Profiles July 2014 - Present
Advanced Patient Advocacy April 2014 - Present
Community Partners August 2012 - Present
CVS Pharmacy February 2006 - Present
Skills
Case Management Services, Supportive Housing, Intakes, Therapeutic Crisis..., Case Managment, Social Services, Crisis Intervention, Event Planning, Caseload Management, Home Visits, Care Planning, Vocation, Psychosocial..., Service Coordination, Vocational..., Progress Notes, Medical Social Work, Suicide Assessment, Client Centered, Clinical Research, Case Management
Education
University of Massachusetts Boston 2007 — 2011
BA of Gerontology
University of Massachusetts Boston 2007 — 2011
Bachelor's degree, Gerontology
Advanced Patient Advocacy September 2012 - Present
Institute for Family Centered Services May 2008 - September 2012
HCA August 2002 - May 2004
Chamberlin Edmonds and Associates July 1997 - May 2002
Skills
CPAR, Certificate in Medical..., Insurance, Accounts Receivable, Billing, Excel, Administration, Budgeting, Microsoft Office, Outlook, Customer Relations, Auditing, Non-profits, Payroll, PowerPoint, Healthcare, Supervisory Skills, Accounting, Compliance, Data Entry, General Ledger, Account Management, Medical Coding, Customer Service, Budgets, Invoicing, Analysis, Microsoft Excel, Policy, Financial Analysis, Leadership, Process Improvement, Team Building, Accounts Payable, Microsoft Word, Account Reconciliation, Employee Benefits, Program Management, Medical Billing, Training, Medicaid, Management, Hospitals, Access, Medicare, Medical Terminology, Coaching, Revenue Cycle, Time Management, HIPAA
Education
Bluefield College 2015 — 2016
Bachelor’s Degree, Leadership and Management
John Tyler Community College 2010 — 2012
AAS pending graduation 8/2015, Business Administration
J. Sargeant Reynolds 1991 — 1993
Business Administration
George Wythe High School 1990 — 1991
Advanced Diploma, 12
Huguenot High School 1988 — 1990
Advanced Studies Diploma, 9-11
Healthcare or Community Based Organization July 2012 - Present
Advanced Patient Advocacy April 2012 - July 2012
HealthPort September 2009 - April 2012
HealthPort June 2011 - March 2012
Kristy & Company Housekeeping Professionals July 2001 - July 2007
Skills
Meditech, HIPAA, Medical Records, EHR, EMR, Health Information..., Healthcare Information..., Medical Terminology, Data Entry, Healthcare, Filing
Education
University of Phoenix 2012 — 2016
Bachelor of Applied Science (BASc), Human Services, General
Benedictine College 1992 — 1994
Accounting and Business Management
Advanced Patient Advocacy August 2014 - Present
Quiet Logistics December 2013 - August 2014
Mutual of Omaha September 2011 - November 2013
LifePlans, Inc January 2008 - May 2011
ClaimAssist May 2004 - December 2007
OneBeacon Insurance January 2002 - April 2004
Royal and Sunalliance May 1998 - December 2001
Sterling Risk Management October 1994 - May 1998
Liberty Mutual July 1990 - October 1994
Skills
Term Life Insurance, Permanent Life Insurance, Long Term Care Insurance, Fixed Annuities, Disability Insurance, Whole Life, Universal Life, Business Overhead..., Dental Insurance, Workers Compensation, Employee Benefits, Coaching, Leadership, Long-term Care, Insurance, Claim, Critical Illness, Retirement
Education
Nichols College 1986 — 1990
Bachelor, Economics
Parallon June 2014 - Present
Advanced Patient Advocacy April 2001 - June 2014
Skills
Hospitals, Healthcare Information..., Medicaid, Leadership, Healthcare Management, Team Leadership, Healthcare, Medicare, EHR, Revenue Cycle, HIPAA, Managed Care, Process Improvement, Quality Improvement, Revenue Cycle Management, Team Building
Education
James Madison University 1991 — 1995
Bachelors of Social Work
Riverside PACE March 2014 - Present
The Alzheimer's Association July 2009 - Present
The Towers, RUI August 2013 - January 2014
Springhouse Management January 2013 - August 2013
Meridian Senior Living November 2010 - January 2013
The Towers/RUI October 2007 - November 2010
Advanced Patient Advocacy March 2005 - September 2007
All Seasons Storage September 2003 - January 2005
Skills
Customer Service, Training, Strategic Planning, Non-profits, Nonprofits, Fundraising, Hospitals, Elder Care, Policy, Business Development, Healthcare, Time Management, Staff Development, Budgets, Employee Training, Advertising, Community Development, Program Development, Volunteer Management, Leadership Development, Sales
Education
University of Phoenix 2003 — 2006
MBA, Business Administration
Penn State University 1994 — 1999
Bachelor's of Science, Parks, Recreation and Leisure Facilities Management
Advanced Patient Advocacy October 2013 - Present
Rocky Mountain Bad Boyz January 2005 - Present
Internal Revenue Service January 2013 - August 2013
RTD August 2010 - May 2011
Y-Knot, LLC July 2009 - March 2010
Skills
Health Insurance, Claim, Medical Billing, Data Entry, HIPAA, Microsoft Word, Call Centers, Customer Service, Microsoft Excel, Public Speaking, Medical Coding, Cpr Certified, Microsoft Office, First Aid, ICD-9, Healthcare, Training, Medical Terminology, Windows, Budgets, Outlook, Team Building, Accounting, Healthcare Management, Computer Hardware, Research, Network Administration, Process Improvement, Claims Management, Medicare, Event Planning, Software Documentation, PowerPoint, Hospitals
Education
Metropolitan State College of Denver 2007 — 2014
(In progress) Bachelor of Applied Science (B.A.Sc.), Human Services, General / Psychology
Red Rocks Community College 2009 — 2009
IV Certification, IV Therapies, A
Front Range Community College 2008 — 2008
Certification, Emergency Care Attendant (EMT Ambulance)
Cognosante August 2014 - February 2015
Advanced Patient Advocacy October 2013 - August 2014
Enroll America May 2013 - October 2013
Workforce One March 2010 - May 2013
Skills
Career Development, Career Counseling, Coaching, Resume Writing, Job Coaching, Workshop Facilitation, Job Search Strategies, Workforce Development, Healthcare, Health Insurance, Training, Career Management, Public Speaking, Student Counseling, Program Development, Organizational..., Leadership Development, Digital Photography, Event Planning, Community Outreach, Political Campaigns, Grassroots Organizing, Leadership, Research, Interviews, Organizational..., Relationship Building, Photography, Web Design, Photojournalism
Education
FIU 2008 — 2010
Communication, Commercial and Advertising Art
Sheridan Technical College
Web Development
Miami Dade College
Visual Arts, Photographic and Film/Video Technology/Technician and Assistant
The Phoenix House January 2015 - Present
Advanced Patient Advocacy January 2013 - September 2014
The Arpin Group June 2008 - January 2013
The CCS Companies October 2005 - December 2007
The CCS Companies October 2000 - October 2005
TradeSafe.com April 2000 - August 2000
RBS Citizens Bank April 1999 - March 2000
BOSCH BRAKING SYSTEMS (South Bend Enginering/R&D facility) December 1997 - December 1998
Skills
Organizational..., Leadership Development, Succession Planning, Talent Management, Talent Acquisition, HRIS, Talent Development, Compensation, Coaching, Policy, Change Management, Team Building, Process Improvement, Strategic Planning, Conflict Resolution, Compliance, Mentoring, Benefits, Onboarding, Hiring, Customer Service, Employee Engagement, Insurance, Mergers, Customer Relations, Problem Solving, Negotiation, Payroll, Budgeting, Outlook, Administration, Employee Benefits, Employment Law, Business Strategy, Team Leadership, Organizational Design, HR Policies, Vendor Management, Interviewing, Benefits Administration, Excel, Microsoft Office, Start-ups, Sales Management, Microsoft Excel, Recruiting, Interviews, Deferred Compensation, Training, Personnel Management
Education
Massachusetts School of Law 1993 — 1996
Law
Rhode Island College 1989 — 1992
B.A., European History & Secondary Education
Bryant University
SPHR Certification Program, Human Resources
Seekonk High School
Broward Health November 2014 - Present
Advanced Patient Advocacy October 2013 - August 2014
Medical Staffing Network May 2012 - October 2013
Pearson VUE May 2010 - October 2013
QuantumCare TPA December 2011 - May 2012
Skills
PowerPoint, Data Analysis, Data Entry, Administrative..., Software Documentation, Fax, Teaching, Microsoft Word, Workshop Facilitation, Microsoft Office, Outlook, Applicant Tracking..., Research, Customer Service, SPSS, Tests, Admissions, Public Speaking, File Management, Interviews, Training, Staff Development, Resume Writing, Leadership Development, Employee Relations, Community Outreach, Recruiting, Organizational..., Nonprofits, Leadership, Healthcare, Fundraising, Program Development, Volunteer Management, Coaching, Team Building, Talent Acquisition, Human Resources, Administration, Hospitals, Medicaid
Education
California State University-Long Beach
Bachelor's Degree, Sociology
Medical Services of America June 2015 - Present
Advanced Patient Advocacy December 2014 - June 2015
Vascular Solutions June 2013 - May 2014
Mountain States Health Alliance August 2006 - June 2013
Skills
Physicians, Cath Lab, Medical Devices, Healthcare, Vascular, Interventional Radiology, Microsoft Office, Sterilization, Customer Service, ACLS, BLS, Sales, EHR, Critical Care, Patient Safety, Cardiac Care, EKG, PowerPoint, Siemens Soarian, Pacemakers, Radiology, Hospitals, Quality Patient Care, Physician Relations, Medical Imaging, PALS, Hemodynamic Monitoring, Interventional..., ICU, Healthcare Information..., Acute Care, EMR, IABP, Direct Patient Care, Peripheral Vascular, Cpr Certified, Healthcare Industry, Patient Education, Cardiac Cath, Catheters, Cardiology, Vital Signs, Managed Care, CPR Certified, Healthcare Management, Home Care, Medicine, Clinical Research, Operating Room
Education
East Tennessee State University 2010 — 2012
Bachelor of Science (B.S.), Allied heath leadership
Northeast State Community College 2003 — 2006
Associate of Science (A.S.), Cardiovasscular technology
Advanced Patient Advocacy January 2014 - Present
The Advisory Board Company February 2013 - January 2014
Booz Allen Hamilton August 2010 - February 2013
MediCorp Health System September 2004 - April 2010
Inova Health System May 1999 - September 2004
Intracorp May 1996 - May 1999
Skills
Managed Care, Revenue Cycle, Leadership, Healthcare Consulting, Healthcare, Hospitals, Healthcare Management, Healthcare Information..., Strategy, Insurance, Management
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2008 — 2010
MBA, Business Administration and Management, General
George Mason University
Masters, Public Administration, Public Administation
Syracuse University
BA, English
Infinit-O Global LTD, Senior Advisor, Healthcare September 2014 - Present
HarborPath, Inc. January 2013 - Present
Advanced Patient Advocacy 2011 - 2012
Johns Hopkins Comprehensive Transplant Center October 2010 - September 2011
Peoples Community Health Centers November 2009 - April 2011
MEDBANK of Maryland, Inc. September 1999 - April 2011
Johns Hopkins Comprehensive Transplant Center June 1996 - January 2003
The Upjohn Company 1990 - 1995
The Upjohn Company 1984 - 1990
NCI -Frederick Cancer Research Center 1975 - 1984
Skills
Healthcare, Hospitals, Healthcare Management, Leadership, Public Health, Nonprofits, Management, Healthcare Consulting, Healthcare Information..., Informatics, Portal Development, Program Management, Pharmacy, Healthcare Industry, Biotechnology Industry, Pharmaceutical Industry, Basic Research, Clinical Research, Patient Safety, Health Policy, Start-ups, Business Development, Medicine, Managed Care, Clinical Trials, Immunology, Infectious Diseases, In vitro Modelling, Physicians, Entrepreneurship, Sales, EMR, Consulting, Project Planning, Medicaid, Community Outreach, Non-profits, Life Sciences, Strategic Alliances, Lifesciences, Quality Improvement, Nonprofit Management, HIPAA, Energy Medicine, Fundraising, Lobbying, Strategic Planning, Public Speaking, Team Building, Research
Education
The Johns Hopkins University - Carey Business School 1998 — 2001
MBA, Business of Medicine
Virginia Military Institute 1967 — 1971
BS, Biology
American Heart Association American Stroke Association August 2015 - Present
Advanced Patient Advocacy May 2015 - Present
Skills
Prospect Research, Flickr, Social Media Marketing, Building Relationships, Lead Generation, Facebook, Salesforce.com, Public Speaking, Sales Presentations, Constant Contact, Account Management, Email Strategy, Marketing Event Planning, Sales Prospecting, Fundraising, Health Care Reform, Ticket Sales, ExactTarget, Qualifying Prospects, Cold Calling, Marketing, Event Planning, Strategic Planning, Cision, Social Media Integration, Client Development, Business Networking, GoToMeeting, Hootsuite, Sales Process, Social Media, Direct Sales, Coordinating Events, Public Relations, YouTube, Display Advertising, Instagram, Sales, Marketing Communications, Biotechnology, Marketing Strategy, Healthcare, Brand Awareness, Managed Care
Education
James Madison University 2008 — 2012
Bachelor's of Science, Health Sciences, Biology
Liberty University 2013 — 2015
Masters Public Health, Health Promotion
Evolent Health October 2014 - Present
Advanced Patient Advocacy May 2012 - October 2013
Skills
Community Outreach, Healthcare, Hospitals, Healthcare Information..., HIPAA, Managed Care, Medicare, EMR, EHR
Education
James Madison University
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Advanced Patient Advocacy June 2015 - Present
G2K Games Inc. March 2014 - November 2014
Verizon Wireless November 2013 - February 2014
Lowe's Home Improvement February 2013 - September 2013
The University of Virginia's College at Wise June 2012 - August 2013
K&F Venture February 2011 - July 2013
KVAT Foods Inc. April 2008 - February 2012
Kmart Corporation August 2006 - May 2009
Skills
Microsoft Office, Creative Writing, Technical Writing, Sales, Sales Management, Marketing, Social Media Marketing, Social Media, Property Management, Customer Service, Customer Oriented, Retail, Leadership, Merchandising, Time Management, Social Networking, Microsoft Excel, Teamwork, PowerPoint, Event Planning, Microsoft Word, Training, Public Speaking, Customer Satisfaction, Research, Team Leadership, Fundraising, Team Building, Inventory Management, Advertising, Coaching, Teaching, Employee Training
Education
The University of Virginia's College at Wise 2010 — 2015
Bachelor's degree, Political Science and Government
Southwest Virginia Community College 2006 — 2010
Associate of Arts and Sciences (AAS), General Studies
Advanced Patient Advocacy April 2015 - Present
ALEX AND ANI October 2013 - April 2015
Liberty Mutual Insurance October 2012 - January 2014
Seacoast Media Group June 2012 - October 2012
Seacoast Media Group Portsmouth Herald January 2012 - May 2012
University of New Hampshire January 2010 - May 2012
University of New Hampshire Memorial Union September 2009 - December 2011
Uncle Tony's Pizza and Pasta May 2010 - August 2011
Skills
Journalism, Editing, InDesign, Instagram, Facebook, Ap Style, Proofreading, Strong Writing and..., Spanish, PC, Mac, Jazz Box, IEX, SQL Navigator, Database Queries, Microsoft Excel, Claims Management, News Writing, Feature Articles, Social Media Marketing, Social Media, Event Planning, Event Management, Digital Photography
Education
College of Liberal ArtsUniversity of New Hampshire 2008 — 2012
B.A, English/Journalism
University of New Hampshire 2008 — 2012
Bachelor's degree, Journalism
Toll Gate 2004 — 2008
Forward Advantage October 2015 - Present
Advanced Patient Advocacy March 2015 - Present
MEDITECH September 2012 - February 2015
MEDITECH April 2010 - August 2012
MEDITECH October 2008 - April 2010
Skills
HL7, Troubleshooting, Software Documentation, Networking, Visio, Databases, Technical Support, Testing
Education
Assumption College 1998 — 2002
Bachelor of Arts (B.A.), Computer Science
Keenan Law Firm, LLC January 2015 - Present
Advanced Patient Advocacy September 2014 - January 2015
Midwest ADP June 2012 - September 2014
Midwest Health and Wealth Management January 2012 - March 2012
IRR-Residential December 2010 - August 2011
Todd Appraisal, Inc. June 2003 - October 2010
Skills
Customer Service, Management, Training, Outlook, Administrative..., Office Administration, Office Management, Public Speaking, Sales, Typing, Healthcare Management, 10 Key, Medical Terminology, Education, Operations Management, Online Research, Document Management, Document Creation, Business Strategy, Accounts Payable, Accounts Receivable, Human Resources, Business Administration, Event Planning, Event Management
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Advanced Patient Advocacy February 2015 - Present
United States Marine Corps August 2006 - August 2014
ABEC Electronics January 2012 - August 2013
VCU Health System January 2011 - January 2012
Skills
SQL, Databases, SSIS, SSAS, C#, ASP.NET MVC, C++, JavaScript, Windows, Active Directory, Software Installation, Group Policy
Education
Virginia Commonwealth University - School of Business 2013 — 2015
Bachelor of Science (BS), Information Systems, 4.0
John Tyler Community College 2011 — 2013
Associate of Science (AS), Information Systems, 3.87
Social Security Administration July 2014 - Present
Washburn Community Care Center July 2013 - July 2014
LaborMAX Staffing July 2012 - July 2013
LaborMax Staffing September 2011 - July 2012
Advanced Patient Advocacy July 2007 - July 2010
US Navy June 1995 - June 1998
Skills
Sales, Team Management, Negotiation, Account Management, Personnel Management, Long-term Customer..., Social Security..., Advocacy, Social Services, Customer Service, Customer-focused, Invoicing, Personnel Selection, Staffing Services, Talent Acquisition, Customer Retention, People Skills, Contract Negotiation, Leadership, Recruiting, Temporary Placement, Applicant Tracking..., Operations Management, Technical Recruiting, Employee Relations, Payroll, Sales Operations, Cold Calling, Contract Recruitment, Client Development, Direct Sales, Management, Human Resources, Business Development, Hiring, Sourcing, Resume Writing, Industrial Sector, College Recruiting, Accounts Payable, Accounts Receivable, Trust Management, Office Management, Office Administration, Computer Proficiency, Training, Permanent Placement, Internet Recruiting, Temporary Staffing, Interviews
Education
Johnson County Community College
Advanced Patient Advocacy April 2015 - Present
Advanced Patient Advocacy June 2012 - March 2015
Ameican Benefit Corporation March 2010 - March 2012
CBCA March 2002 - March 2010
CoreSource 1993 - 1996
Skills
Medicare, Healthcare, Insurance, Employee Benefits, Hospitals, Managed Care, Medicaid, Benefits Administration, Healthcare Management, Revenue Cycle, Claim, Policy, Long-term Care, Healthcare Consulting, Healthcare Industry, Physician Relations, Networking, Product Management, Account Management, Patient Advocacy, Administration, Social Networking, Marketing, Sales Management
Education
Ashland University 1988 — 1990
MBA
The Ohio State University 1984 — 1988
BS, Accounting
Edmentum January 2012 - Present
Mr. Jim's Pizza, Inc. July 2006 - December 2011
Advanced Patient Advocacy 2003 - 2007
Skills
SQL Server, JavaScript, ColdFusion, Application Development, IIS, SQL, Web Applications, XML, Web Development, AJAX, MySQL, CSS, jQuery, T-SQL, RIA, Microsoft SQL Server, Software Development, OOP, Web Services
Education
Seminole State College of Florida 2003 — 2005
AS, Internet Technologies
Quintiles June 2013 - Present
Quintiles November 2008 - June 2013
Advanced Patient Advocacy September 2007 - September 2008
Skills
Promoting a..., Leading teams to meet..., Proactive communication..., Monitoring quality, Process Improvement, Training and mentoring, Risk assessment, HIPAA, Data Management, Medidata RAVE, Good Clinical Practice..., Client Management, EDC, CRO, Pharmaceutical Industry, Healthcare Industry, Medicaid, Medicare, Medidata, Oracle Clinical, Risk Assessment, Clinical Data Management, Leadership, Quality Assurance, Clinical Development, CTMS, Clinical Trials, GCP, SOP
Education
University of Missouri-Columbia 2002 — 2004
Bachelor of Arts (B.A.), Interdisciplinary Studies (Biology and Sociology)
Longview Community College 1999 — 2002
Associate of Arts (A.A.)
Advanced Patient Advocacy May 2014 - January 2015
PowerTemp Service, Inc. June 2012 - August 2012
Your Computer Friends February 2012 - July 2012
Monte World Wide Staffing May 2012 - May 2012
Maine Staffing Group May 2010 - May 2011
Express Employment Professionals February 2006 - May 2010
SC All Stars October 2005 - 2008
HouseMaster 2004 - 2006
Computer Associates September 2001 - November 2002
Skills
Recruiting, Business Development, Human Resources, Customer Service, Employee Relations, Talent Acquisition, Team Building, Marketing, Coaching, Account Management, Sales, Performance Management, Leadership Development, Social Networking, New Business Development, Personnel Management, Temporary Placement, Talent Management, Technical Recruiting, Temporary Staffing, Staffing Services, Applicant Tracking..., Time Management, Interviews, Sourcing, Screening, Hiring, Cold Calling
Education
University of Maine, Farmington 1998 — 2001
Secondary Education/ English and History
Mattanawcook Academy 1986 — 1990
Diploma, Honors
Advanced Patient Advocacy May 2006 - Present
Skills
Organizational..., Healthcare, Hospitals, Healthcare Management, Healthcare Information..., HIPAA, Customer Service, Managed Care, Research, Leadership Development, Employee Benefits, Microsoft Excel, Microsoft Office, Talent Acquisition, Policy, Management, PowerPoint, Medicaid, Team Building, Revenue Cycle, Leadership, Insurance, Data Analysis, Program Management, Training, Recruiting, Process Improvement, Interviews
Education
Randolph-Macon College 1996 — 2000
BS, Political Science
Advanced Patient Advocacy November 2014 - Present
Mid-Atlantic Convenience Stores July 2011 - March 2014
Giant Eagle, Inc. January 2006 - July 2011
Dick's Sporting Goods 2003 - 2005
Value City Department Stores 1997 - 2001
Kohl's Department Stores 1993 - 1997
May Department Stores 1982 - 1993
Skills
Succession Planning, Onboarding, Employee Relations, Talent Acquisition, Talent Management, HRIS, Recruiting, Sourcing, Management, Employee Benefits, Human Resources, Strategy, Leadership, Hiring, New Hire Orientations, Workforce Planning, Interviews, Mergers & Acquisitions, Retail, Deferred Compensation, Benefits Administration, Performance Management, Employee Engagement, Organizational..., Applicant Tracking..., Personnel Management, Labor Relations, FMLA, College Recruiting, Organizational..., Employee Training, Leadership Development, Payroll, HR Policies, Union Avoidance, Conflict Resolution, Career Development, Organizational Design, Employment Law, Resume Writing, Compensation & Benefit, PeopleSoft, Employer Branding, Technical Recruiting, Executive Coaching, Training, Benefits Negotiation, Executive Search, Temporary Placement, Team Building
Education
Mount Vernon Nazarene University
Bachelor's Degree, Communication and Media Studies
The Ohio State University
Master of Arts (MA), Communications
B.A.L.L. & Associates Consulting May 2003 - Present
Advanced Patient Advocacy April 2007 - October 2008
Washington Suburban Sanitary Commission October 1980 - December 2002
Skills
Strategic Planning, Training, Educational Leadership, Staff Development, Curriculum Design, Curriculum Development, Teaching, Educational Technology, Leadership Development, Instructional Design, Public Speaking, Organizational..., Program Development, Start-ups, Nonprofits, Coaching, Analysis, Strategy
Education
Capella University 2014 — 2018
Doctorate of Public Administration, Organizational Leadership
Virginia Union University 2012 — 2014
Master of Arts in Christian Education, Educational Leadership and Administration
Saint Paul's College 2012 — 2013
Bachelor's Degree, Business Administration and Management, General
Langevin Learning Services 1999 — 2002
Master Trainer, Training and Development / Instructional Design and Development
Virginia State University 1972 — 1976
Missouri Department of Elementary and Secondary Education September 2015 - Present
RCPS Parallon August 2015 - September 2015
Advanced Patient Advocacy September 2004 - July 2015
Boys and Girls Town of Missouri September 2001 - July 2004
Laquey School Dist. January 1994 - August 1997
Missouri Department of Social Services March 1988 - January 1994
Skills
Medicaid, Medicare, Hospitals, Social Security..., Non-profits, Insurance, Social Services, Customer Service, HIPAA, Healthcare Management, Healthcare, Medical Terminology, Management, Healthcare Information..., Eligibility, Meditech, EHR, Healthcare Industry, Managed Care, Nonprofits, Revenue Cycle, Healthcare Consulting, Long-term Care, Clinical Research, Case Managment, Quality Improvement, Workers Compensation, Medical Billing, Revenue Cycle Management, Health Insurance, Employee Benefits, Medical Records, Provider Relations, EMR, Patient Advocacy, Medicare/Medicaid..., Utilization Management, Medicaid Managed Care, Case Management
Education
Murray State University 1983 — 1987
bs, Criminal Justice/Social Work
South Pemiscot Schools 1970 — 1983
ThinkGeek July 2012 - Present
Financial Network Inc. November 2008 - June 2012
Advanced Patient Advocacy October 2007 - November 2008
Dominion Medical Management July 2003 - October 2007
Brian K. Voorhes 2000 - 2003
Skills
Java, Perl, PHP, Web Services, Apache, Tomcat, CXF, Spring, Hibernate, Codeigniter, Smarty, jQuery, jQuery UI, Prototype, Sun Java Web Server, Apache Http Server, CGI/Perl, MyEclipse, MySQL, Eclipse, Subversion, Jasper Reports, Crystal Reports, ETL, EDI, AJAX, Team Management, Team Leadership, Mentoring, Integration
Education
ECPI College of Technology 1991 — 1992
AAS, Computer Electronics Technology
Spectrum Health March 2015 - Present
Spectrum Health November 2010 - Present
Bethany Christian Services 2009 - December 2010
Spectrum Health 2008 - November 2010
Advanced Patient Advocacy 2007 - 2009
Skills
Social Services, Non-profits, Case Managment, Crisis Intervention, Mental Health, Healthcare, Program Development, Healthcare Management, Community Outreach, Research, Adults, Customer Service, Clinical Research, Grant Writing, Treatment, Volunteer Management, PowerPoint, Fundraising, Microsoft Office, Strategic Planning, Case Management, Nonprofits
Education
Western Michigan University 2008 — 2010
M.A, Family Life Education
Purdue University 2002 — 2006
B.S, Child Development &Family Studies
Mendoza Law, LLC September 2012 - Present
Advanced Patient Advocacy March 2011 - September 2012
Crower, Paradis & Albren, LLC February 2009 - March 2011
O'Brien & Zender, P.C. March 2008 - September 2008
Waring & Fiflis, LLC January 2007 - March 2008
Skills
Social Security..., Legal Research, Legal Writing, Civil Litigation, Trials, Litigation, Appeals, Administrative Law, Product Liability, Immigration Law, Hearings, Alternative Dispute..., Courts, Civil Rights, Bankruptcy, Mediation, Trial Practice
Education
Regent University School of Law 2003 — 2006
Juris Doctor, Law
Kforce Inc June 2013 - March 2014
Kforce, Inc. June 2006 - June 2013
Advanced Patient Advocacy October 2004 - June 2006
Skills
Employee Relations, Applicant Tracking..., Staffing Services, Interviews, College Recruiting, Business Analysis, Temporary Placement, Contract Recruitment, Boolean Searching, Permanent Placement, Networking, Sales, SharePoint, Onboarding, Technical Recruiting, Client Development, Screening, Internet Recruiting, CRM, Recruiting, Sourcing, Management, Visio, Project Management, Temporary Staffing, IT Recruitment, PeopleSoft, Customer Service, Human Resources, Talent Acquisition, Information Technology, Screening Resumes, Staff Augmentation, Consulting, Resume Writing, Process Improvement, Hiring, Leadership, Program Management, Benefits Negotiation, SDLC, Account Management, Training, Talent Management, Software Documentation, Team Building, Executive Search, Vendor Management, Team Leadership, Resource Management
Education
Purdue University 2000 — 2002
Bachelor of Arts, Movement and Sport Science
Advanced Patient Advocacy February 2013 - Present
Vanguard Reimbursements, Inc June 2002 - Present
Granville Health System June 2002 - May 2008
rha Health Services August 1992 - February 2002
Skills
Training, Leadership, Staff Development, Interviews, Medicaid, Teaching, Customer Service, Team Building, Project Management, Team Leadership, Outlook
Education
Elon University 1973 — 1975
BA, Education
Elon University 1973 — 1975
Bachelor of Education
Advanced Patient Advocacy 2014 - Present
Motivating Factors April 2012 - Present
Housing Opportunities Made Equal of Virginia Inc. July 2003 - April 2012
Northern Virginia HIV/AIDS Consortium November 2002 - November 2010
Virginia Commonwealth University March 1995 - July 2003
Skills
housing counseling, grants management, Research, Management, Program Development, Grant Writing, Non-profit..., Community Outreach, Nonprofits, Case Management, Risk Management, Volunteer Management, Program Evaluation, Training, Strategic Planning, Social Services, life coaching, mentoring, Career Development...
Education
Liberty University
Masters in Human Services
University of Richmond
Obtained Bachelor's Degree - Liberal Arts
VCU's HIGHER Ground Women's Leadership Development Program
Virginia Commonwealth University
Completed graduate classes in the Masters in Rehabilitation Counseling program
Advanced Patient Advocacy October 2007 - June 2010
Great West Life & Annuity Insurance Company May 1999 - December 2005
Metopolitan Courts January 1993 - December 2005
Denver Department of Social Services December 1992 - January 1998
Fred Kuhlwilm, Dick Greengard October 1981 - June 1985
Stanford University Medical Center March 1973 - August 1977
Skills
Medicare, Medical Terminology, Outlook, Insurance, Social Services, Contract Negotiation, HIPAA, Healthcare Management, Nonprofits, Courts, Hospitals, Healthcare, Medicaid, Filing, Case Managment, Microsoft Word, Clinical Research, Healthcare Information...
Education
Arapahoe Community College 1997 — 1997
Unspecified, Medical Coding and Terminology, 4.0
DU - Social Work Dept 1993 — 1993
Gerontology Certificate, Non-Academic, N/A
Denver Paralegal Institute 1978 — 1978
Paralegal Certificate, Geeral Practice - Law
University of Nebraska-Lincoln 1964 — 1968
Bachelor of Arts (B.A.), English Literature; Education; Psychology; and Philosophy, 3.2
Advanced Patient Advocacy June 2014 - Present
Law Offices of Paul M. Monzione, P.C. November 2011 - May 2014
Hodsdon & Clifford LLC May 2009 - April 2011
Cumberland Legal Aid Clinic May 2010 - January 2011
Law Offices of Paul M. Monzione, P.C. July 2007 - August 2008
Nikolay Pochev, Attorney-at-Law October 2003 - June 2006
Skills
Civil Litigation, Litigation, Commercial Litigation, Licensed to practice in..., Trained in Westlaw,..., Trained in Microsoft..., Legal Research, Pleadings, Motions, Legal Documents, Personal Injury, Medical Malpractice, Product Liability, Healthcare Reimbursement, Medical Billing
Education
University of Maine School of Law 2008 — 2011
Juris Doctor, Law
Sofia University St. Kliment Ohridski 2001 — 2006
Master of Law (5-year program), Law
English Language School Geo Milev Ruse 1997 — 2001
High School, English Language
Advanced Patient Advocacy October 2013 - Present
Molina Healthcare June 2011 - October 2013
Skills
Agile Methodologies, C#, Microsoft SQL Server, SQL, .NET, Software Development, Java, Web Development, MySQL, Database Design
Education
James Madison University 2004 — 2009
Bachelor of Science (BS), Computer Science
Seacoast Sports Clubs August 2015 - Present
Advanced Patient Advocacy May 2015 - August 2015
Staples June 2011 - July 2015
GNC January 2014 - October 2014
Portsmouth Yacht Club July 2012 - September 2013
SAGE Dining Services, Inc. December 2009 - June 2012
Palace Entertainment April 2009 - June 2010
Skills
Time Management, Public Speaking, Customer Service, Microsoft Word, Research, Microsoft Excel, Communication, Team Leadership, Data Entry, Sales, Leadership, Teamwork, Critical Thinking, Social Media, Social Networking, PowerPoint, Event Planning, Microsoft Office, Facebook, Management, Strategic Planning, Marketing, Customer Satisfaction, Team Building, Fundraising, Outlook, Accounting, Consulting, Sales Process, Data Analysis, Business Analysis, English, Computer Proficiency, Analysis, Relationship Building
Education
Emmanuel College 2012 — 2014
Bachelor of Science (BS), Economics, Sophomore
Franklin Academy 2008 — 2012
High School Diploma
med inc August 2011 - Present
Advanced Patient Advocacy January 2010 - June 2011
HHC/ Jacobi Trauma Center April 1999 - April 2008
Education
Christopher Columbus HS 1978 — 1981
Monroe College
N/A
Advanced Patient Advocacy Payroll/Benefits Administrative Asst.Slosburg CompanyFebruary 2012 - March 2013
Dr. Steve Mott, DDS 2009 - 2011
Mike Brooks, Inc August 2005 - January 2009
Skills
Training, Administration, Leadership, Outlook, Management, Administrative..., Customer Service
Education
Truman State University
Bachelor of Science
Truman State University
Bachelor of Science (B.S.)
Advanced Patient Advocacy February 2013 - Present
Advanced Patient Advocacy February 2013 - June 2014
MMSB, Quantico, VA September 2003 - December 2006
USMC July 1997 - September 2003
Skills
Translation, Microsoft Office, Editing, Medicaid, Customer Service, Healthcare, English, Research, Administration, Public Speaking, Fundraising, Outlook, Leadership Development, Microsoft Excel, Healthcare Management, Military Experience, Government, Management, Security Clearance, Team Building, Training, Process Improvement, Event Planning, Leadership, Military Operations
Education
Strayer University 2010 — 2012
Masters business administration, Business Administration and Management, General
University of Maryland University College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Advanced Patient Advocacy 2009 - 2012
Education
Keiser University-Ft Lauderdale 2006 — 2008
Advanced Patient Advocacy December 2013 - Present
Sandhills Medical Foundation April 2012 - July 2013
Columbia Community Clinic April 2012 - June 2013
Westat May 2011 - March 2013
Early Learning Centre December 2006 - February 2010
Benfest Healthcare Corporation August 2000 - November 2005
Skills
Healthcare, Community Outreach, Nonprofits, Public Health, Program Development, Team Building, Grant Writing, Health Promotion, Training, Health Education, Hospitals, Clinical Research, Program Evaluation, Healthcare Management, Qualitative Research, Strategic Planning, Microsoft Word, Microsoft Office
Education
American Public University System 2010 — 2013
Master's Degree, Public Administration, 3.75
Jones International University 2005 — 2007
Master's Degree, Educational/Instructional Technology, 3.7
Southern Illinois University, Carbondale 1999 — 2002
Bachelor's Degree, Workforce Development and Training, 2.7
Edward Jones September 2014 - Present
Advanced Patient Advocacy July 2012 - September 2014
Edward Jones October 2011 - July 2012
Skills
Medicare, Hospitals, Medical Billing, Healthcare Management, Community Outreach, Medicaid, Healthcare, HIPAA, Insurance, Workers Compensation, Social Services, Employee Benefits, Customer Service, Medical Records, Financial Analysis, Account Management
Education
Boston University 1993 — 1997
Bachelor of Arts (B.A.), Anthropology
Humana May 2014 - Present
Virginia Premier Health Plan, Inc. September 2013 - May 2014
NCI, Inc. June 2012 - June 2013
HCR ManorCare July 2011 - June 2012
Advanced Patient Advocacy September 2006 - June 2011
Skills
Social Security..., Medicaid, Medicare, Customer Service, Medical Terminology, Medical Records, Medical Review, Computer Proficiency, Analysis, Process Improvement, Healthcare, HIPAA, Team Building
Education
Strayer University 2006 — 2008
Master's degree, Health Services Administration
Virginia Commonwealth University 1996 — 2002
Bachelor of Science (B.S.), Psychology
Advanced Patient Advocacy October 2014 - Present
Conifer Health Solutions August 2012 - October 2014
Florida Department of Children and Families September 2008 - December 2011
Education
Everest University-Pompano Beach 2010 — 2010
Certificate, Medical Billing and Coding
Keiser University-Ft Lauderdale 2004 — 2007
Associate of Arts (A.A.), Criminal Justice